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Xerox 1XX User's Manual

1. Action Adjustment When to Adjust When to change Stacking limit e To create more convenient e As needed per job and 9 stacks for unloading operator requirements 1 in Printer Manager Stacking tab right click on a Finisher e To compensate for curl build f up on large stacks Automatic Image e Use as default to achieve e Turn off to achieve Permanence for All Stock optimum fuse fix and minimum maximum output 2 Weights curl in output productivity when running in User Diagnostics System mined weight papera Optimizations Print Engine Decurler Start with a value of 2 e As decurler wears Adjustment increase this number one Manual dial inside the right pelea aume front door of the Print Engine 36 Sheet flatness adjustment in Printer Adjust Decurler If the Sheet Enhancement Module is present e Flat paper gives best performance in BFM Use the automatic mode with it s default setting e Adjust the automatic slider as needed positive values reduce up curl negative values reduce down curl Use Manual mode only if automatic mode is still not providing adequate sheet flatness Reduce Up Curl for 2 Sided Jobs in User Diagnostics System Optimizations not available in Nuvera Digital Perfecting System Use only if you experience excessive Up Curl on 2 sided jobs and it cannot be reduced or eliminated with the SEM Turn off to get maximum output throughput or when using side
2. The staple door won t open Open and close the top cover remove any found paper Stack tray faults 12 2410 and 12 2415 No longer requires restarting the system Check that the front door is closed and the elevator tray is in If fault persists call for service 39
3. Transfer is unavailable through the right mouse click menu LCDS Subtopic Description and Recommended Action Edge marking Edge marking is not supported Loading resources LCDS resources can be loaded via tape CD USB or over the network there is no floppy drive Offset recovery Offset Recovery is not supported when a DFA device is attached There will be no offset on the output to indicate where the fault had occurred It will only work when there is a BFM or MFF attached Offset with DFA Only offset by job boundary or set boundary is supported with the third party inline DFA finishing devices DFA devices do not support single page offsetting specified within the LCDS job or report Single page job or report will be offset IPDS Subtopic Description and Recommended Action Canceling IPDS jobs IPDS jobs cannot be deleted or canceled from the DocuSP Job Manager Instead it is necessary to cancel the current IPDS job using the Cancel Incoming Job button on the IPS Manager GUI If standard IPDS processing using the IPS Manager Cancel button is not able to complete or if there is some reason to clear the job from DocuSP without canceling it at the host the user may invoke the Restart IPDS Gateway feature from the IPS Manager to force DocuSP to cancel the job internally Note however that the host will continue trying to transmit the job after this operation unle
4. Workflow DocuSP Remote Workflow 5 1 software supports version 4 1 4 2 5 0 and 5 1 If an earlier version of DocuSP is being used you can install an older version of DocuSP Remote Workflow DocuSP Remote Workflow DocuSP Remote Workflow 5 0 software supports version 4 1 4 2 and 5 0 The implication is that the Xerox software supports the current release and two past major releases 3 8 will no longer be visible to the 50 DRW software An alternative is to run two applications on the desktop Engineering data push 13045 While doing an Engineering data push system resources are used extensively during the DocuSP Customer Outload portion of the collecting and transmitting states The system is able to continue running however sometimes the UI appears to slow down or not update while printing jobs for up to several minutes This will correct itself after resources are freed up Envelopes 21743 Conflicts for envelope jobs with finishing selected are not defined nor implemented Fault 01 4135 A 01 4135 fault indicating loss of power to the LVPS may occur after a system restart This is normal if a power outage has occurred or if the white power button was used to cut power to the machine In some cases this fault may be incorrectly declared after a normal shutdown If the machine is operating normally please clear this fault and continue Fault 10 2725 A 10 2725 fault indicating t
5. if a user saves a job that has Auto Auto Center Center on the job will not be centered when reprinted The current workaround is to set System Preferences gt Job Processing gt TIFF Image Position from Normal to Centered on Page Copy Save and 30981 When using Copy Save with the Landscape Left staple option the saved Landscape Left ticket has the finishing as Portrait Right If you scanned your originals in staple option Long Edge Feed LEF and are printing LEF change the finishing to the Landscape Left staple option If you scanned your originals in LEF and are printing SEF program a 180 image rotation from the Image Edit tab If you scanned in SEF you can reprint with the ticket as it is Copy Save and 27036 If using Copy Save with any Landscape Staple option when reprinting the Landscape saved job ticket the images may be upside down To be sure it is OK proof staple options the job If it is upside down program with 180 image rotation from the Image Edit tab Landscape Right 34761 For Copy Save or Print and Save jobs if you are using the Landscape staple not saved in ticket Right staple option the saved ticket will show no staple When reprinting the job please be sure to change it back to Landscape Right Mount an NFS server for scan to file Set up Instructions for Scan To File with NFS Network File System NOTE You must be logged in as root or sufficiently privileged other user on
6. IPDS jobs Ensure IPDS queues are set up for Streaming input Networking Connectivity Hints amp Tips AppleTalk Subtopic Description and Recommended Action AppleTalk printer name is queue name The AppleTalk printer name will be the device s Queue name The queue name is comprised of the device s hostname with VP added at the end Example joeVP Connectivity Hardware Ethernet Subtopic CQ Description and Recommended Action Ethernet 23214 If using a Gigabit Ethernet connection use AUTO speed setting in Network Config The 1000 speed setting does not work AUTO is the default DHCP BOOTP Subtopic CQ Description and Recommended Action BOOTP 08912 BOOTP is not supported DHCP 41118 If the machine will not initialize the DocuSP GUI and the device is in DHCP mode make sure the cable is plugged in and or a DHCP server is available Reboot in both cases when they are fixed DHCP 30541 If a device is switched from DHCP to static mode and WINS is enabled the WINS entry on the WINS server for the pervious DHCP address needs to be deleted You may experience printing problems from clients that use hostnames in their printer configurations if this is not done DNS DDNS Subtopic CQ Description and Recommended Action DNS entry 32234 You may have a problem with the DNS entry for the device when DDNS is problem enabled and
7. Jobs with landscape images will have orientation problems if image orientation segments are scanned from both the SDDF and the platen When the job is reprinted using Copy Save the platen images will appear upside down If a Build Job will be saved scan all segments from either the SDDF or the platen Build Job and 24816 When using Build Job and trying to staple Letter and Legal disable any stapling Letter Long Edge Feed trays to prevent a programming conflict Build Job with 26975 When using Build Job with Imposition ex booklet with all Landscape image orientation images and scanning from the platen rotate the paper 180 degrees on the platen to get the proper output Copies in 20536 When making copies ensure the documents are in the document handler document for at least 1 second before pressing the start button handler Copy job with 24800 If acopy job with Imposition is held modified to not have imposition then imposition released the output will not be scaled properly If a copy job with annotation Imposition is saved the saved ticket will not reflect the correct imposition attribute instead it will show None however the job will reprint with the correct imposition If a copy job with Annotation is saved the saved ticket will not reflect the correct annotation attribute instead it will show None however the job will reprint with the correct annotation Duplex front to 18848 If an image size is less than the
8. amp TipS cccsesseneeeesseeeeeeeeeeeeeeneeeeeeeeseeeeeeeessseeeeeeeseneeneeeees 13 Apple Talciani Atala 13 Connectivity Hardware Ethernet ociosa aid e ii a 13 DECP IBOO TRA A A A AA STi 13 DNSIDDNS asocio a di ca 13 HTTP Web Services ssccenciicaccpetetiorstiecetiahearadontateleekeesGughcbteladbadersedaca eset hots smectron nan eSak 14 A sctaceancecepecntuaachtnceetnesktanectase ctactackat T S 14 AREA Hest AO an tea E 14 WiNS coito ltd el 15 Restore Defaults All or IP Defaults Only coococooococonoccocococccononnnnnnnnaroncnncnnn ir nnnnnnnc nenas 15 Operating Feature Hints amp TipS ooooonccconcccccnnnnnnccnnnnnnncnnnnnnnc cnc nn cnn recerca 16 AE am aE A N OEE EE EE T AEE cdaseedet EE cos va cushacestcerhaccustioca teeaceenaeee 16 SLOCK O a e A a A E desta a EEEa 16 KIE S EP E E E axa a ena PT A ede E E O E 16 IMPOSITION es an A TA AS tata T 17 BaCkQnound FONNS vt An Aa RERNE TIREE AE EARE ATE e EETA NAE E E 18 Copy and Scan to File Hints and TipS ooccccccccnccnnccnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnss 18 Covers and Exception Pagos cuida A 18 Copy Save and Scan to File iii den Ades 19 OM e a de e dd 22 A O adn iaedadadantbaahinecerentet 23 BEM Plus BFM ici dardo da 23 12 2009 A aabisen ade aA aaa bea aves a a aaa a aa aaa i 25 DSSO00O titi E E N E E E E TN 25 MFF for both Professional and Pro PluS cnco aeaa AA EARE RRR 26 MEF PrO PIUS eare aeaa catala ib aed 26 TTO AVAE E E E A E EE A E A
9. dependent stocks letterhead carbonless etc Variable Shaped Tray Papers less than 140 gsm Papers greater than 140 gsm Some papers will run better without tray especially if little or no curl exists Bindexer Setting in Printer Manager Stacking tab right click on a Finisher Lower value for curled sheets Lower value improves stacking of some papers Improves jam rate with heavy papers Reduce to 35 for most problem jobs Adjust if set size is equal to bindexer plus 1 to 4 sheets i e If setting is 35 and job is 37 sheets increase the bindexer to 37 or greater Improve Set Registration in Printer Manager Stacking tab right click on a Finisher When excessive curl is causing tamping errors in the compiler Staple jobs using 2 staples with buckle or pucker between the staples Turn off when not required to maximize BFM component life and reduce service Improve Initial Pages Registration within Set in Printer Manager Stacking tab right click on a Finisher Improve performance when curl exists on paper Productivity is better when not selected 37 BFM Front door and covers operations The 5 areas on the Purge BFM include 1 The top left cover swings up to left for jam clearance Area 1 is located here 2 The top right cover swings up to right for jam clearance Areas 2a and 2b are located here 3 The top main cover swings up from
10. limited to 15 Registration with tabs and covers 27918 Tabs and oversized covers registration is not optimized This includes stapled and unstapled sets The first 200 500 sheets from a cold start may exhibit this problem Machines left in standby recover much more quickly Small stapled sets When running small stapled sets less than or equal to 15 sheets the quantity is automatically limited to 100 sets for staple build up After 100 sets the BFM will unload regardless of the chosen stack limits Choose offset when running small less than or equal to 15 stapled sets Coated papers are recommended to be unloaded after 50 small stapled sets due to staple marks Stacker limits Stacker limits See Appendix A Stacker Limits for details regarding the Improve Set Registration Improve Initial Pages Within a set Bindexer and Main Capacity settings These settings can be used to optimize performance of the BFM for different conditions 24 12 2505 Faults Subtopic CQ Description and Recommended Action Auto unload You may experience unloads before reaching stack limits Curl in the paper may trigger 12 2506 12 2507 12 2508 12 2561 12 2562 12 2563 faults and will result in an auto unload If this occurs move the SEM automatic slider to the right to reduce the amount of up curl in your output Blocked sensors cause automatic unload Further improvements have been made
11. output paper size and the image is duplex back alignment copied the images will not align from front to back Perform an image shift on one of the sides or use Auto Center to get them to align 22 Fault caused by 37250 modified attribute If you hold or proof a copy job and modify an attribute that will cause it to fault ex request an unsupported staple the job will go aborted and you will need to rescan the job As a work around save the job and then when you print it if it faults you can change the offending attribute and then release it Imposition 24803 functions with Copy MSO Build Job Do not use imposition functions on Copy Mixed Size Original MSO or Build Jobs that contain multiple sizes or the output will be unpredictable This includes any jobs that were held or saved and have more than 1 paper size If you use Build Job with Signatures Booklets all of the segments must be the same size and orientation If you scan in long edge feed on the SDDF you must also scan in long edge feed on the platen You must also have the same output stock selected for each segment Percent complete 16913 When Sending a booklet layout copy job the Percent complete increments half as fast as the job completes R E with Scan to 31982 File If you use Scan to File with the system supplied Reduce Enlarge rates the saved job ticket will have a custom stock size example A Scan to F
12. you switch from DHCP mode to STATIC NetWare and 25646 NetWare and Linux DHCP servers cannot make Dynamic DNS DDNS Linux DHCP updates on behalf of the DocuSP system This happens when the device is servers DHCP and DNS enabled and the DHCP server is configured to make the DNS updates on behalf of the device Workaround Enable DDNS on the device itself and allow it to make the updates Text record 31686 A text record gets registered with the DNS server when the device has with DDNS enable DDNS enable The text record means nothing and does nothing You can leave it or delete it HTTP Web Services Subtopic CQ Description and Recommended Action Internal Server You may get an Internal Server Error when accessing the Web Services Error when the service is not ready yet This can be up to 10 minutes after cold boot or restart Subtopic CQ Description and Recommended Action Change the 20180 The user may change the language of SNMP Agent MIB data by changing language the localization setting via the SNMP Gateway configuration page This feature is only available if the user has installed the language pack of their choice into the DocuSP software Consumable 26915 The SNMP Agent MIB will not report to the user the part number when a part numbers consumable is low or has been depleted Once a consumable is reported as not displayed low or depleted the
13. your local Linux UNIX system in order to perform this operation successfully From the Linux UNIX remote storage system 1 As root use the documentation provided with your version of Linux UNIX operating system to create a NFS share directory in which you wish to store scanned images 2 Record the IP address and full path to the NFS share The IP address 20 is recommended as it will always work assuming the default router and other network settings are correct even without a name service running EXAMPLE lt IPaddress gt local var spool data NOTE Be aware that this file system should have enough free space to store the scanned images and regular backup and purge of old images is important From the Copier Printer 1 From the main DocuSP screen login as System Administrator with the correct password Select the System menu and then select UNIX terminal window When the terminal window appears TYPE su RETURN 4 Enter the superuser password and press the RETURN key The system will display a prompt Enter the command cd etc to change to the etc directory Enter the command cp vfstab vfstab bak to make a backup copy of the vfstab file 7 In this step substitute the actual IP Address of the remote system for lt lIpaddress gt and substitute the actual directory path on the remote system for local var spool data Enter the command all on one line There are 6 TAB characters press the
14. 0 cycle up feature or clear system from the right to the left and drop DS5000 tray first System Hints amp Tips Optimizing System Performance Subtopic Description and Recommended Actions External Finishing DFA If a DFA finisher is attached to the system the following hints should be noted When you select Printer Manager Finishing Finisher button External Finisher a new DFA Configuration management screen will appear This is different from the previous software releases A list of Xerox certified configurations is listed for the SA or CSE to select Under each configuration there is a list of profiles that can be enabled SAs or CSEs may also copy a profile and change attributes without having to retype in all the timing numbers The Device Profile has a Device type field The possible selections are Stacker and Finisher There are 2 things a customer will experience that can be adjusted with this selection These problems only occur with DFA finishers e Customers may notice banner sheets being delivered to the Top Tray rather than to the stacker with their job output If they prefer them delivered to the main stacker they configure the DFA device to be a stacker as noted below e Customers may notice long delays before the printer stops when Pause is selected especially when running a job that is one long stream as opposed to multiple sets This is because the system is attempting to
15. Hints and Tips X E ROX 701P 46836 Xerox Nuvera BEA Digital Production System Hints and TIPS Including Software 8 0 27 xx Release Notes Version 8 0 April 2 2007 The most recent version of this document can always be found in GSN Library 5187 Prepared by Xerox Corporation Global Knowledge amp Language Services Webster New York Microsoft is a registered trademark of Microsoft Corporation Windows NT Windows 95 Windows 98 Windows Me Windows 2000 and Windows XP are registered trademarks of Microsoft Corporation Active Directory is a registered trademark of Microsoft Corporation Internet Explorer is a copyright protected program of Microsoft Corporation Novell and NetWare are registered trademarks of Novell Inc Netscape is a registered trademark of Netscape Communications Corporation Adobe and PostScript are registered trademarks of Adobe Systems Incorporated TIFF is a copyright of Adobe Systems Incorporated AppleTalk LaserWriter and Macintosh are trademarks of Apple Computer Inc PCL and HP GL are registered trademarks of Hewlett Packard Corporation WinZip is a registered trademark of Nico Mak Computing Incorporated Digi is a trademark of Digi International ACITS LPR Printing for Windows 95 is a copyright of the University of Texas at Austin VTAM is a registered trademark of IBM Corporation IPDS is a trademark of IBM Corporation Solari
16. Job Setup use the Stock pull down menu rather than the Stocks button and select New The window will limit the selection of the stock attributes to those that are settable for the connected printer You should be cautious when using the Stocks button to add new stock When using the Stocks button changes made to non applicable attributes will be ignored This printer only allows the following media attributes to be specified Size Type Color Weight FFPM and media size names When using FreeFlow Print Manager to program a job with a media size for either of the size names Spanish XE or Foolscap XE the pull down menu for Main Paper Stock in Job Setup will not contain these size names The Workaround is When specifying Paper Type in Job Setup of FreeFlow Print Manager or Internet Services the following media sizes do not appear unless the paper is currently loaded in one of the trays at the printer Spanish XE Foolscap XE To program one of these sizes perform the following Load the paper in one of the trays and then from the Main Paper Stock pull down menu choose the Tray with the desired paper stock or From the Main Paper Stock pull down menu select New Then from the New Stock menu select a size of Custom in and enter the appropriate dimensions for width and height Spanish XE 8 46 x 12 4 in Foolscap XE 8 5 x 13 0 inches Note that programming of any job att
17. Setting If you select Use Job Setting as the paper size the job faults at the DocuSP 28 Other Subtopic CQ Description and Recommended Action Booklet Layout 28048 You will not be able to use Booklet Layout with an Encrypted or Password Protected PDF using the print driver To workaround this send the PDF directly to DocuSP using one of the web submission tools or LPR and hold it At DocuSP program the Booklet Layout option and release the job The job will print in booklet form Job submission with PCL drivers 26157 If you are unable to submit a job from Acrobat Reader using the PCL drivers either send the job with the PostScript drivers or use the WebUI or FFPM Landscape duplex options reversed 12945 When printing a landscape document using the PCL driver select the opposite duplexing option than the one you want 2 Sided Print and 2 Sided Print Flip on Short Edge are reversed This also breaks booklet layout for landscape jobs So to print a booklet using a landscape job send the job to DocuSP and hold it Program the Booklet Layout in the job properties and release it Nuvera drivers and XCAP import 22464 Nuvera drivers do not have the XCAP import capability The drivers must be manually configured using the driver properties PCL job classified as ineligible 10164 Any PCL job may be classified as ineligible if Resource Based Scheduling is enabled and
18. TAB key do not type TAB separating each of the seven entries listed between the quotation marks echo lt lPaddress gt local var spool data TAB TAB Ivar spool XRXnps saved TAB nfs TAB TAB yes TAB soft bg retry 5 gt gt vfstab Enter the command poweroff to power the printer off Wait 30 seconds then power the printer back on The mount will now be active Note If the mount fails due to an error in the vfstab entry the original vfstab may be restored by entering the command cp etc vfstab bak etc vfstab from the command line when logged in as root or superuser Multi page TIFF 20941 Files saved as Multi page TIFF are limited to 2GB in size This limit may be file size limit reached after a few hundred images if the scanned originals contain a lot of halftone content and are scanned at 1200x1200 resolution When a job reaches this size a message may be displayed indicating that the disk is full To save large jobs use the save format of Single Page TIFF PDF with rotated 17480 Saved PDF files contain thumbnail images that can be displayed by Acrobat thumbnails Reader When viewing a PDF file saved from Scan to File those images are rotated 90 degrees clockwise from the orientation of the full size page images 21 Scan jobs do 15988 Scan jobs can only be directed to the default queue Do not set the not set Print with dis
19. a EA Digital Production System The information presented in this document consists of the following e Software Release version numbers e Overall System Hints amp Tips e Networking Connectivity Hints amp Tips e Operating Feature Hints amp Tips Software Versions This document corresponds to the following software versions DocuSP Tigris System software RV 8 0 27 xx CP 5370 73 IPDS must match DocuSP version CP 5370 73 DocuSP Remote Workflow CP 5370 73 Drivers PS amp PCL Centre Ware 6 xx Network Print Drivers for Xerox Nuvera EA 02 060 14 Windows driver version 5 20 0 0 Note The UI indicates DocuSP version 5 1 SP2 but the version 5 3 License file is required to run the release Note The print drivers included with the system do not support Microsoft Windows Vista Check the driver download page at www xerox com for future updates New Capabilities for the 8 0 release The Following features are new to the 8 0 Xerox Nuvera EA Digital Production System The new EA toner is enabled The smaller particle size improves overall image quality and a lower operating temperature requirement improves system reliability Performance improvement will be realized across the supported media range and fewer service calls will be required Image quality improvements include sharper text sustained halftone uniformity no image scatter on coated stocks Mylar tabs and no toner puffs EA systems incl
20. actual user names Friendly name Actual user name User user Operator operator System Administrator sa Customer Service Engineer cse ADS and NIS 27998 Both NIS and Microsoft ADS provide network authentication services one cannot be used at in the UNIX world the other in the Windows 2000 and later world They the same time cannot be used at the same time In order to ensure that the Microsoft ADS authentication performs correctly NIS needs to be disabled in the Network Configuration ADS logon failure 24670 The Microsoft ADS authentication feature uses the Kerberos security protocol Kerberos authentication mandates that the difference between the local times on the Nuvera system and the local time on the domain controller be within a reasonable range This range is configurable at the domain controller and it is 5 minutes by default If the time difference is higher than the configured range the logon will fail but there will be no indication that the failure was caused by the time difference If an ADS logon fails for no apparent reason make sure that the local system time is synchronized with the domain controller time within 5 minutes by default The system supports automatic time synchronization with the ADS domain controller over NTP network time protocol therefore the lack of synchronization is unlikely to happen When it happens the domain controller not acting as a reliable NTP time source could have caused it C
21. also that resolution selections e g 600 dpi vs 1200 dpi can have a significant further impact to processing of these types of embedded images Consider the design of documents and impacts to printing speed in such cases There are methods available through PostScript for example to cache these embedded images process them once and retain them as aresource for application on each page without having to render and scale them for each page Refer to your PostScript reference manuals and DocuSP reference manuals for information about caching Submission of multiple TIFF images simultaneously is a common application There are several batch printing tools available on the market that enable this and most require the selection of a print driver for the target printer that these images files are submitted through In these cases the TIFF files are converted to a Printer Description Language PDL such as PostScript by the batch tool by using the printer driver and then submitted to the printer which in turn RIP that PDL and re render the TIFF bitmap images back into bitmaps This is an inefficient process and can significantly slow the machine down Nuvera includes a native TIFF interpreter and it can process TIFF files sent to it directly Some of the batch tools on the market support a native TIFF submission capability It may be referred to as a bypass mode or something similar If such a capability is available the Nuvera s performance can be sign
22. bjects which don t contain IOCA image does not work reliably Customer Action Avoid using above feature IPS Manager Printer Tray values IPS Manager Printer Tray values are not intended for editing Avoidance Do not attempt to edit values in the Printer Trays column of the IPS Manager Tray Bin Mappings tab Characters input into this column though allowed by the GUI have no effect on system operation and will NOT be registered by the IPS Manager This field is intended for read only use N 1 job hangs N 1 job hangs if greater than IPDS throttling 160 page limit Customer Action Restart IPDS Gateway from the IPS Manager GUI Avoidance Select Print Job Unfinished vs Fault Job for Overlimit Finishing or print 1 N when feasible If N 1 printing and faulting over limit jobs is required set the maximum set size for the finishing device to at least the size of the largest jobs or sets that will be handled Doing so forces the throttling limit to twice the maximum set size and ensures that throttling will not cause a deadlock Offset and DFA Only Offset at job or set boundary is supported with the third party inline DFA finishing devices DFA devices do not support single page offsetting specified within the IPDS job or set Single page job or set will be offset Output order IPDS jobs cannot be processed 1 N with N 1 finishing in Nuvera Customer Action Resubmit the job after setting the finishing equipment f
23. cavtet 27 Print Drivers a T A a A A AERE 27 Installation NEE E A A A Gein ees 27 Stock Selections ii A A ee eee ee ta 28 IM it A desided lide nas tal ad vel ned de idee tas 28 O iE e224 ie Geta ea le ae ls eee ee ee 29 Print Submission Tools Hints amp TipS oocccccccccccnccnnccinnnnnnnnnnnnnnnnnnnnnonnnonnnnnnnnnnnnnnnnnnnnnnnnneniness 30 EreeFlow Print Manager IPP s s 5 etic td De eon aia 30 Internet Services HTTP aa a ias 30 A 31 A aad eda Sadek tac netadcetiss teen doan s cdh stat pistes aeatuaae ines Seams NE 31 Foreign Interface FDI Hints TIPS Serias 32 APRENDA cmo 33 Optimize BFM performance ccccccccccccccceecceeeceeecesecececececeeccaeeceeccaeeceeeesesesaeseaeesaeeeaeenaes 33 Compiling and Stacking principles Of Operation ccccccceeeeeeceeceeeeeeeeeeeneaeeeeeeeeeeseceaaeeeeeeeeetennaees 33 Control the stacking HN aatan aR haart AA ae eames 34 Improve stacking quality and BFM reliability through management of paper Curl a s 34 Improve stacking quality and performance through BFM optimization c ccceceeeeeeeeeeeeeeeeeees 35 Using All the Adjustments Affecting the BFM 00 ccceeeeeeceeeeeteeeeeenneeeeeenneeeeeetieeeeesneeeeesneeeeseneeeeees 36 BFM Front door and Covers Operations oooccccccccnniconcconnconnninnninnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnness 38 Introduction This Hints amp Tips document is a guide to the known operating limitations of the Xerox Nuver
24. d For a duplex scan to file job if you have to scan short edge feed the images may not be optimal To correct this program in 180 degree rotation and or rotate side 2 180 degrees when reprinting Multiple up layout 29709 Covers multiple up layout on Copy Imposition does not work Program a tab job using 2 sided originals for tab images To program a tab job using 2 sided originals with images for the tabs program as special page exceptions on tab stock Special page exception programming applies to the printed output exception pages do not affect scanned input Programming a 1 sided exception page for the tab image tells the system to print the page as 1 sided output which automatically forces the next image to be on the next side 1 in the output To successfully program the job 1 Create a set of 1 sided originals to use in the SDDF using 2 sided to 1 sided output Remove the excess side 2 blanks from the stack load them in the SDDF and program the job using 1 sided to 2 sided output This is how the job would be run on a 5090 2 Scan the 2 sided input with all of the Copy job and exception page programming However instead of printing the job save it Then use the Editor feature to remove the excess blank pages prior to printing the job Scan to File toa USB thumb drive To scan a job to USB 1 One time setup Go to System Preferences Save tab and set the default Save Location to the
25. en for PS jobs sent using a custom paper size The job will print on the correct size paper in both cases This is just a display issue Percent complete 26586 For very long jobs the percent complete indicator may not be correct Use indicator the Pages Printed indicator to monitor job progress against the known size of the job Print to File with 24618 If you want to Print To File a PS or PDF job with DocuTech Emulation DocuTech emulation enabled select a save type of PDF You will then be able to reprint the job with DocuTech Emulation enabled and the job will print as expected Staple print with 20726 If you want to staple print a job that requires two sizes of SEF stocks and two stock sizes one of them is also loaded LEF program both the stocks that you want to use with the same custom Type When sending the job select the custom Type and the job will use the correct paper and staple If you do not do this the job will fault because it will attempt to use LEF paper and won t be able to staple Tab job 22918 When submitting a landscape job that contains tabs running across the top landscape with enable the 180 rotate option to get the proper orientation of the image on tabs at top the tabs Tab job with 18504 For MFF configurations only When running a tab job with pre drilled paper drilled paper for the main body pages the pre drilled paper must be loaded w
26. en the DS5000 is set to be a finisher banner sheets are delivered to the top tray and LEF letter for the banner sheet top tray delivery does not cause a fault 5 Negative impacts on throughput There are several things that affect the performance of the system and RIP speed when processing print jobs The following is a list of common situations that negatively can impact throughput The nature of printing is that the complexity of images is non deterministic until those images are being processed so that rated speed of the engine is not guaranteed during RIP Note that when printing multiple sets of a document Nuvera retains all images after RIP for all subsequent sets therefore any performance penalty encountered will only be experienced during the first set Note that the default print resolution is 1200 dpi 600 dpi printing may be adequate for your needs so you can try setting that resolution to improve RIP performance of complex 1200 dpi jobs 1200 dpi results in 4 times the internal image data of a comparable 600 dpi image that has to be transferred through the system When the print resolution is changed from 1200 to 600 dpi the stroke thickening value may also need to be changed from 1 to 0 to avoid excessive line thickening It is common to embed logos and watermarks in submitted print files These are typically bitmap images that when embedded in a print stream such as PostScript can take a long time to process Note
27. er s Image Options tab from Vector to Raster then resend the job PDF Booklets Proper programming to create booklets using Adobe Acrobat PDF files To create an 11x17 folded booklet out of 8 5x11 size originals from PDF files program the job for 8 5x11 paper and use Fit to new Paper Size and choose 11x17 as follows In the Nuvera Print Driver Paper Output tab Set Paper Size to size of the job 8 5x11 Select booklet fold if you want it Image Options tab Set Margins None Layout Watermark tab Page Layout Booklet Layout Check Fit to New Paper Size and set it to output paper size 11x17 Suppressing default margins 13932 The default behavior in the print drivers is to impose a 4mm margin on all four edges and some applications scale the output to fit within that margin This prevents image loss due to edge cropping in the Print Engine In some cases this may not be the desired behavior for example when printing scanned images or when output scale is critical If the default margins are not desired they can be suppressed by choosing a Margins setting of None in the Image Options tab in the print driver Cover size setting 37765 When submitting a job from your application through the Xerox print driver and Print on Side 2 is selected from the Add Covers window of the Special Pages tab you must select the paper size from the Back Cover Paper drop down menu instead of using the default Use Job
28. ered 31237 Status messages from the Foreign Device Configuration Wizard can be covered by other messages on the DocuSP main screen To prevent this when installing or changing the configuration of a Foreign Device the system should be in an idle state This can be easily accomplished by pausing the system 32 Appendix A Optimize BFM performance You can improve your experience with your Nuvera system by customizing the BFM s behavior to meet your needs and by using some relatively simple strategies to improve the quality of your output and the overall productivity of the system The techniques presented here should provide you with improved stacking quality with better in set registration of each sheet improved productivity through reduced interruption due to jamming and intermittent stacker unloading improved operability by customizing stacker unloading to meet your needs A tabular summary of the strategies is provided at the end of this document You can refer to that as a quick reference but taking the time to read the detailed explanations and getting a thorough understanding of the BFM s capabilities can provide tremendous benefit in optimizing the performance The following topics are covered e Operational summary of the Stacker Controlling the stack height limit Managing paper curl Use of the variable shaped tray Use of the bin limit setting Use of the scuffer Disabling buffering Compiling and Stack
29. f the drop all sensors are blocked a 12 2505 set drop fault is declared In this case the operator will need to unload the stacker and then open the top transport clamshell and remove and discard any sheets in the compiler and any compiled collections that remained hung up during the set drop operation The set which failed to drop will not be remade only sheets left in the compiler or transports will be remade 33 Control the stacking limit The BFM is designed to stack up to the equivalent of 3000 sheets of 20 Ib paper The BFM detects when it s getting close to full and automatically schedules an unload at completion of the next set or compiling eject A 3000 sheet stack can become unwieldy to unload Also 3000 sheets of oversized 11x17 or A3 paper can be excessively heavy to lift off of the stacker and transport for downstream processing You can customize the stacking limit through the GUI in the Stacking tab of the Printer Manager pathway On the Stacking tab right click on one of the finishing devices presented and select Stacker Limits from the menu Use this to set stacker unloading to a more comfortable stack size Use it also to combat the effect of accumulating up curl in very large stacks to avoid unnecessary interruptions that require more complex operator intervention in recovery With two BFM s productivity is maintained with automatic stacker switching when one becomes full Figure 1 below presents the dialog that is available for doi
30. from the Print from File pathway This is supported for jobs submitted from print drivers and from print ready print submission tools such as FFPM and the WebUI Suggested workflow for creating such jobs is to do one of the following 1 Hold the job and reprogram it to perform the desired imposition 2 Setup a queue with the default Layout set to the desired imposition Submit the job directly to that queue and the imposition will be applied to the job Background Forms Subtopic CQ Description and Recommended Action Image Shift 28889 When using the Image Shift option with a job that also uses a Background Form both the data portion and the background form will be shifted by the Image Shift values Saving to and 30008 Background Forms can be saved to CD but a Background Form cannot be importing from used directly from a CD The background must be imported from the CD CD into the Background Form Repository using the Background Form Manager and then it will be available for use Supported job 34131 The only job programming settings that can be applied to a background programming form are Imposition Annotation and form programming If you save the form with other programming such as image shift and special pages the Sample Background Form option will not produce output that matches what you will see if you use the form in an actual job Variable data 34677 Do not mix copy background forms with print
31. front to back for jam clearance Area 3 is located here 4 The front door is used for unloading paper 5 The staple door is used to replace staples and clearing any staple problems The 7 areas on the Bypass BFM include 1 The top left cover swings up to left for jam clearance Area 1 is located here 2 The Bypass Top Cover Lifts from the handle on top Area 4 is located here 3 The Bypass Main Cover Lifts from a handle in front Button pushes like a car door to open Areas 2a and 2b are located here The Top Main Cover swings up from front to back for jam clearance Area 3 is located here The front door is used for unloading paper The staple door is used to replace staples and clearing any staple problems A Os A The IM Module front door opens from the right and pulls forward Areas 5a and 5b are located here Opening the front door can be accomplished in 2 ways 1 Push the Unload button on the front door While the machine is running The LED will change state from on to off for the duration of the button press When the set is complete the machine will cycle down lower the stacker and unlock the front door The LED will blink when the door is ready to open While the machine is cycled down The LED will change state from off to on for the duration of the button press The stacker will lower and the door will unlock The LED will blink when the door is ready to open 2 Using the UI Ch
32. g an override for Finishing results in all job level finishing options being ignored and the default finishing option being applied to the full job The PCL job separation command falls into finishing category MFF for both Professional and Pro Plus Subtopic CQ Description and Recommended Action Finisher Unload 10402 You do not need to press the Finisher Unload Button to remove output from Button the finisher When you press the Finisher Unload Button the finisher cycles down Press the Finisher Unload Button again to re enable marking C or Z fold jobs 19879 If landscape C fold or Z fold jobs printed from print clients or the SDDF rotated 180 LEF scan are rotated 180 degrees select 180 degree rotation from the degrees Advanced tab in Print Drivers at the PC application or from the Image Edit tab Image Rotation at the Copier Printer user interface PostScript Jog 24772 The PostScript Jog command when used within a job does not perform as command described in the Adobe PostScript specifications Changes to the Jog value create subsets to which the job or queue level finishing selections are applied For example if a job specifies lt lt Jog 3 gt gt setpagedevice on page 1 and lt lt Jog 0 gt gt setpagedevice on page 5 then pages 1 through 4 will be finished as a unit and pages 5 through the end of the job will be finished as a separate unit This is the same behavior as other Xer
33. get to a set boundary before stopping If they prefer it to stop sooner they configure the DFA device to be a stacker as noted below Caution The DFE is going to do a set terminate when the pause occurs this may not be handled correctly by finishing type DFA devices such as booklet makers The Device Type options are Finisher and Stacker Default is Finisher The setting configures different Pause behavior and Banner Sheet delivery If Device Type is set to Stacker the resultant behavior is e Pause immediate e Banner sheet delivery to the same destination as the job body If Device Type is set to Finisher the resultant behavior is e Pause next set boundary e Banner sheet delivery to the FTM top tray If a Queue specifies DFA sheet rotation and letter size banner sheets jobs sent to the DFA Rotate Queue go faulted with the DocuSP Required Media Not Loaded message when both LEF and SEF letter source media is available for paper feeding When the DS5000 is set to be a stacker banner sheets are delivered to the main stacker With sheet rotation letter media must be fed SEF to satisfy the DS5000 minimum input cross process dimension of 10 inches When tested the system was attempting to select LEF letter for the banner sheet when rotated the cross process dimension is 8 5 inches Note Disabling the LEF letter paper tray allowed the job to print or disabling Banner Pages allows the job to finish even if both trays are enabled Wh
34. hat the fuser stripper fingers failed to home may occur after a system restart Clearing the fault should permit normal machine operation Finisher paper sizes 08993 9270 Paper sizes currently supported by the finisher are stated on page 24 of this document Fonts 34864 After adding deleting fonts DocuSP must be restarted before the fonts are successfully added deleted Job forwarding 30530 If you forward a job from one machine to another the forwarded jobs will lose their Printer Darkness setting Job recovery 26395 After an uncontrolled system reboot e g power outage tripped breaker kernel panic or power cycle using the white button job recovery does not always work correctly In those cases the recommended procedure is to open the job properties and set the Pages to Print values to the range of pages remaining to be marked Licensing 34005 Do not Deactivate an entire license package to disable one feature such as AppleTalk in the Ethernet package The individual features of license packages can be enabled or disabled by right clicking on the feature line selecting Properties then selecting Enable or Disable Restart 27197 If the system is restarted during printing of a very long job the system may take a long time to recover the job approximately 1 minute for each 10 000 pages in the job Solaris Solaris 10 has retired several popular GUI applications commonl
35. heck your output for any duplicates The status message informs the user to mark the stack and check output for duplicates DS5000 Subtopic CQ Description and Recommended Action Duplicate sheets 31302 When switching from stacking in the right stacker to the left stacker the DS5000 s do not send the Sheet Delivered for all sheets in the vicinity of the switch thus when there is a pause in printing i e upstream jam skipped pitches or any cycle down a duplicate page could be delivered when printing resumes When this problem occurs the system will declare fault codes 12 3210 Sheet Delivery Signal S3 was not received within the allowed time interval and without fault line being raised by 3rd Party device and 12 3200 FTM detected an External DFA Device Fault 25 Jamming with Lightweight papers can cause degraded performance jam rate to stacking lightweight performance Hint Check for excessive paper curl adjust decurler as papers needed Other recommendations include Check orientation in feeder loading flip stack Run in rotated mode Avoid lt 60 GSM 16 Use good quality paper PCL job with job 27837 To print and finish a job that contains the PCL job separator command separator 811T send the job to a queue that does not have an override set for command finishing A default value is okay just make sure there is no override Settin
36. ificantly improved by taking advantage of that Note that the TIFF interpreter does not automatically determine the embedded image size and apply it to an appropriate paper size You can accomplish though by using printer and queue defaults programming Tab behaviors for MFF systems On systems with an MFF tab jobs are delivered to the finisher face up in N to 1 order All sheets in tab jobs are inverted in the paper path prior to entering the finisher As such the following must be noted e Tabs need to be loaded in the feeder tray in N to 1 order commonly referred to as reverse ordered tabs e Ifdrilled paper is being used in the job the drilled paper for the main body of the job must be rotated in the tray such that the holes are on the leading edge of the paper to the left opposite of what the tray labels indicate e f pre printed stock is included in a tab job the pre printed stock must be rotated 180 degrees in the feeder tray opposite of what the tray labels indicate Additional information for running tab jobs appears in the Operating Feature Hints amp Tips section of this document Tab behaviors for Non MFF systems only On Non MFF systems tab jobs are delivered to the finisher face down in 1 to N order As such the following must be noted Tabs need to be loaded in the feeder tray in 1 to N order commonly referred to as forward ordered tabs There are no special loading instruction
37. ile job with and RE value of 64 Ledger gt Letter will save a job with a custom size rather than Letter When you reprint the job you will need to choose Letter stock If you want the saved job to come out to exactly the correct size for reprinting use Copy Save instead of Scan to File Finishing BFM Plus BFM Subtopic CQ Description and Recommended Action Feeder decals The default decals for the Sheet Feeder Module SFM are for machines with the MFF installed New feeders come with extra decals that are to be used on machines with a BFM and or FTM installed These decals describe the proper orientation on how to load the different types of media Make sure the correct decals are attached to the feeders Refering to these decals will also help you to correctly load the lead edge of the stock in the SFM so it prints correctly to the BFM The decals for the MFF configuration are different so make sure to use the correct decals for your system Front door LED behavior The LED on the Front door has a new behavior The intent was to provide to the customer feedback as to which stacker is being used when 2 BFM s are attached The states are e Steady On Stacker is In Use e Blink Ready to Unload e Steady Off Not in use LED State Change By selecting the Unload button the LED will change state e If itis off it will turn on for the duration that the button is depressed e If itis on it
38. ile will be automatically named and the purge done With this feature enabled the status message and subsequent fault should not occur Disable Accounting Accounting can be disabled and no information is recorded about any jobs Export and purge Accounting log Operators or Administrators can export the log manually and then purge This will remove the status and the log will then be populated again as jobs run 31 Foreign Interface FDI Hints amp Tips Subtopic CQ Description and Recommended Action Accumulator device timed out 24082 After a Jam the operator must re enter their account number on the Auditron Accumulator in order to continue their job if the accumulator device times out before the operator clears the jam This is working as expected and can be avoided by increasing the accumulator timeout or disabling it altogether Note the machine is disabled correctly when this log out occurs Deleting jobs 22040 Foreign Device has an inherent problem crediting when a job is deleted directly from the queue as DocuSP is unable to inform PSIP of this occurrence Do not delete jobs controlled by the Foreign Interface Device directly from the queue Allow the Cancel Job Timer to delete them when it expires Multi Up jobs 24914 Multi Up print jobs controlled by the Foreign Device Interface cannot be charged a premium or double counted Wizard messages cov
39. ing principles of operation In the BFM the act of collecting sheets of a set is referred to as compilation and the area those are collected in is referred to as the compiler The compiler physically can only collect the equivalent of 100 sheets of 20 Ib paper The limit compiled sheets is determined automatically based on the paper properties When stapling the bin limit is equal to size of the stapled set The BFM will collect sheets in the compiler up to the lesser of the bin limit or size of a set and then will drop that collection set onto the stack below There is an array of 3 optical sensors that are used to determine if a successful drop has occurred At the occurrence of a set drop the set drop sensor array is checked When curl is present in sheets and building up as a stack accumulates typically one or two of the set drop fault sensors become blocked before all three become blocked As each set drop occurs the set drop array is checked and if only one or two of the sensors are blocked the system completes the next chunk set that is currently in progress it had already started before the drop completed and then schedules an orderly unload of the stacker at the next chunk set boundary In those cases the operator simply needs to unload the stacker discard nothing and the system resumes In dual BFM systems the job will automatically switch to the other available empty stacker and continue with no impact to productivity If at the time o
40. ion to desired values and click ok 7 Double click on Startup Style Manager 8 Click Set Home Session Select OK Select OK 9 Select Setup Security Profiles Set Security to Desired Profile Select Shutdown Restart the machine for Security to take effect Printer Off Users should not use Printer Off since Printer On is only available to System Administrators If a user does use it and needs to exit select Restart and the system will come up to ready Job 40996 If you are unable to select the job properties of a completed job in the Job Log Properties by right clicking on that job then double click on the job for the properties on a Job in window to display the Job Log Sample 39437 If you are using the Print From File service and would like to sample the current Printing job you will have to either send the job to a Hold queue select Printer Sample Current Job and program the sample printing attributes or you can add Sample Print to a Queue as an override Paper Tray 40611 If you are changing the Stock Type for a unique Stock Name within the Paper properties Tray properties window select the OK button instead of the Apply button If you and first select Apply and then the OK button a No Stock Information Available changing message may display Stock Type Remote Services Now a licensed feature Subtopic CQ Description and Recommended Action Capture Transfer 37366 Canceling job data push Capture
41. is FTP server e g you don t see bin or lib because they are links to usr bin and usr lib Change the 19367 To change the default save directory in DocuSP default save 1 Open System Preferences directory 2 Select the Save tab 3 Enter a parent directory either the actual directory you want or one that you can browse from Note While it is possible to save jobs to the root directory and opt directory you will not be able to reprint from there with operator privileges It is strongly recommended that a new directory be created that can be accessed by the operator in which jobs can be saved for reprint 4 Select the save directory from the tree view needs to be highlighted and this will change the unlabeled path at the bottom of the window which happens to be the saved directory 5 Click OK Even though the top text box is labeled Parent Directory people may not read that correctly and just enter the value they want for the saved directory and press Enter This will just change the root of the tree view below it The user still has to click on the directory that they want Copy Save 28163 When performing a Copy Save the Account ID text will be overwritten by Account ID the Account Info text So if you are saving a copy job and need the overwritten Account ID please put it in the Account Info Field Copy Save and 27689 Currently when using Copy Save
42. ith the MFF configs holes leading which is opposite of what the label on the tray indicates only Tabs in a Print 27381 Fora Print and Save Build Job when scanning tabs on the platen scan and Save Build the tabs with the tab leading and use a Manual Original size of 9x11 If you Job do not do this the images on the tabs will be upside down when reprinted When paper runs 35440 When printing a job if it runs out of paper do not restart shutdown the out do not restart machine If you do the job may resume on the wrong orientation paper or shut down Example If your job was printing on Letter LEF and ran out the system was restarted the job may resume printing on Letter SEF As a work around disable any trays of the wrong orientation before the restart shutdown or fill the correct tray before the restart power up completes Imposition Subtopic CQ Description and Recommended Action Job Forwarding 30531 When forwarding jobs that contain Imposition Annotation programming the Imposition Annotation programming will not be forwarded with the job No support for 34780 DocuSP Imposition does not support PDF annotations The job will print PDF annotation without the annotation after the imposition is applied Queue for 11189 DocuSP supports automatic creation of Signature Booklets and other multi imposition up imposition formats This can be done from any Print job in the active or inactive job list or
43. n list E g to optimize the scanner image for the Nuvera 120 DPS printer select the Xerox DocuTech 120 Pro To optimize the image for the Nuvera 120 DC P printer select the Xerox DocuTech 120 C P Upgrade from Customers with DigiPath 4 0 who wish to print to the Nuvera printer should DigiPath 4 0 contact Xerox Service for a free upgrade to DigiPath 4 1 Accounting Subtopic CQ Description and Recommended Action Accounting log status The Accounting Log in DocuSP can contain from 400 to 1000 entries When this log becomes 80 full a status will appear that indicates this has happened When the system reaches this state a fault is declared and logged in the system logs After the 80 level is reached each job that is run will cause another fault The status can be cleared by exporting or purging the log from the Administration menu Faults will not occur if the log is routinely purged or exported This is normal operation for the system If the operator takes no action the log files can fill and make local and remote troubleshooting more difficult Accounting information will be overwritten if the log is allowed to completely fill The Accounting function has several capabilities that will prevent this from happening Automatic log export The Accounting Log can be automatically exported when it reaches the 80 level This feature can be configured from the Accounting function under the Administration menu The exported f
44. ne notch at a time due to roll wear that causes jamming in the decurler Improve stacking quality and performance through BFM optimization Once all curl management techniques have been employed additional actions can be taken specifically with the BFM to further improve stacking quality or performance Use of the shaped tray If up curl continues to be a problem the most effective option might be to employ the use of the optional shaped tray on the stacker tray This insert assists in stacking when there is up curl present by breaking the beam strength of the up curl in each dropped set It is very effective when stacking lighter weight stocks Avoid using the insert when building stacks of heavier weight stocks more than 140gsm because they generally won t break over the shape of the tray resulting in an unstable stack Also these heavier weight stocks are generally immune to curl anyhow so the shaped tray is neither necessary nor beneficial Use of bin limit As noted earlier the BFM collects sheets for a set in the compiler up to an automatically determined bin limit There may be times while running unfinished stacks when it may be advantageous to reduce this bin limit to create smaller set drops This can be controlled via the Bindexer Capacity setting on the Stacker Limits dialog see figure 1 It can be beneficial when there is extreme curl in the output by reducing the accumulated effect in the compiled sets stacks This can improve the
45. ng this Note that the stacker limit can be set unique for each stacker if you happen to have more than one You might find this useful if you want to run letter sized jobs and ledger size jobs each with different stacking limits direct each job to their specific stacker This stacking limit can be changed as often as desired The system will count sheets delivered to the stacker and will either unload when the limit is reached or when it detects it s full whichever comes first Note that this limit you ve set is not a precise limit It s more specifically a do not exceed limit and the system factors in the set size or compiling limit of the current set in progress and will schedule an unload when it determines that the next set to be processed could exceed the limit Improve stacking quality and BFM reliability through management of paper curl To achieve the best quality stacks and to get the optimum performance out of the BFM it is crucial to minimize the amount of curl in the paper that is delivered to the stacker A variety of factors contribute to the amount of curl in your output including quality of paper being used grain direction in the paper temperature of the fuser and orientation of the output in the stack Curl is primarily an issue in lighter weight papers less than 20 Ib or 75 gsm There are several things you can do to minimize curl in your output and some of those are mentioned here For a more thorough understanding of cu
46. ng disabled IP addresses 24065 Do not use IP addresses for this device in the following range 10 40 101 0 to 10 40 101 255 The printer uses this address range for internal communications WINS Subtopic Description and Recommended Action Broadcast mode Enabling WINS and without specifying a Primary WINS server will cause the device to use broadcast mode WINS registration Support for WINS registration only Restore Defaults All or IP Defaults Only Subtopic CQ Description and Recommended Action Shutdown instead of reboot 18498 You must shutdown instead of reboot anytime you perform a Restore Defaults ALL or IP defaults only Operating Feature Hints amp Tips Printer Hints amp Tips Stock Subtopic CQ Description and Recommended Action Jam in feeder 30162 If the system is declaring a jam in the feeder at area 2 check area 2 and area 2 message area 1 as the sheet may be stuck in between Loading tabbed 30505 The message for loading tabbed stock into a SFM tray should be displayed stock as For the BFM be sure to use single forward collated tabs For the MFF be sure to use single reverse collated tabs Marks on tabbed On Tab stock intermittent marks from photoreceptor seams may be seen stock on the tabbed area of the media Required Stock 26059 A Required Stock Not Loaded mes
47. nly The new Multifunction Finisher Pro Plus includes a post process covers insertion module that can be used for inserting pre printed covers tabs and inserts A new IQ Package is available The customer can purchase the optional license to get enhanced line screens For 8 0 the following BFM configurations are supported o One BFM module only o One BFM Plus module and one BFM module o Two BFM Plus modules Issues resolved with this release The Xerox Nuvera EA Digital Production Systems replace the previous Copier Printer and Production System models The following tables include Nuvera issues that were present in the 7 0 systems but do not apply to Nuvera 8 0 systems System Hints and Tips Subtopic CQ Hint Tip Resolved Booting 17193 The System appears hung for almost 3 minutes while booting While booting after the Solaris splash screen a blank desktop appears for almost 3 minutes There is no hourglass or any other indication that the boot process is progressing Be patient and avoid the temptation to power off the system since there is a possibility of corrupting the file system Mouse 35748 Mouse movement is too sensitive movement Mouse pauses 30617 No video Driver in OS causes Mouse pause CFA Cancel 37578 The CFA cancel button is unavailable for auto MDT Remote 38056 In the Remote Services transmission log Remote Monitoring transactions Services that have been initiated b
48. om CorelDRAW with PCL driver 26169 When printing a 2 sided odd number of pages job from CorelDRAW using the PCL driver there may be an extra blank image page added to the end This blank image will print on the backside of the last page unless there is special pages programming If the job requires special pages programming use the Pages to Print option and select 1 Number of Pages for the range to get the job to print without the extra blank page at the end Time to print a PDF 26095 Printing a PDF from Adobe Reader using the Windows 2000 PS drivers may take a while to send If the time it takes to submit the job is too long submit the PDF directly using the WebUI or FFPM 29 Print Submission Tools Hints amp Tips FreeFlow Print Manager IPP Subtopic CQ Description and Recommended Action FFPM and Selecting Cancel from FreeFlow Print Manager while a job is being canceling job submitted to the system does not completely cancel the job The submission workaround is Delete the canceled job at the printer which appears in the Completed Jobs list as completed with errors FFPM and job ticket attributes for custom stock Hint to avoid confusion when using the FreeFlow Print Manager application to specify job ticket attributes for custom stock The workaround is from FreeFlow Print Manager when you are adding a custom stock you should connect to the target printer and in
49. onsult the Microsoft documentation for information on how to configure the domain controller to act as a reliable NTP time source Print Drivers Installation Subtopic CQ Description and Recommended Action New drivers 22921 When downloading a new version of the driver from Windows Update be aware that some features may not be supported in the current level of DocuSP software that you are running New drivers are made available when a new release of DocuSP is available 27 Stock Selection Subtopic CQ Description and Recommended Action Imposition in print driver 10747 The Imposition features in the print drivers offer slightly different options and produce different output than the Imposition features available in the Print from File pathway on the machine Imaging Subtopic CQ Description and Recommended Action Booklet Layout To use Booklet Layout successfully set the body Paper Size to the size of the image Then turn Margins off in the Image Layout Tab to prevent 98 scaling Now go to the Layout Watermark tab and select Booklet Layout This will automatically select the 2 sided printing for the job Finally select the paper size you would like the output printed on in the Fit to New Paper Size list and then print the job PCL drivers 26202 If jobs take a long time to process when printing from PCL drivers change the Graphics Mode on the driv
50. oose Unload button top right on Ul If multiple BFMs are present select the BFM to unload While the machine is running 38 The LED will change state from on to off for the duration of the button press When the set is complete the machine will cycle down lower the stacker and unlock the front door The LED will blink when the door is ready to open While the machine is cycled down The LED will change state from off to on for the duration of the button press The stacker will lower and the door will unlock The LED will blink when the door is ready to open If the LED on the front door is blinking and the front door won t open Push the top left corner of the door closed The magnet must be engaged for the door to open Push the unload button again and the latch will release Unload while running a job If the Unload button is pushed while running a job the system may run up to 100 sheets before allowing the unload If a jam occurs or the machine runs out of paper at this time the jam must be cleared or paper added to allow this to finish The unload will not happen until these last sheets are completed Note The top cover and staple drawer can also be opened using the UI Choose Printer Choose Unlock Finisher Choose top cover or staple drawer to unlock The front door and staple drawer cannot be opened at the same time Opening and closing the opened cover will allow the next cover to be opened
51. or 1 N if possible Avoidance Set both queue and finishing for the same output order If it is necessary to use N 1 for the finisher send individual sets as separate jobs to ensure that the source job will not exceed the length of the IPDS throttling limit Output Reposition not supported Output Reposition is not supported for IPDS jobs As with Sample current job this feature would also cause incorrect page counts to be reported to the host However host operator commands can be used for forward and backward space within a job In the IPDS environment the host operator is expected to effect repositioning commands from the host platform for example JES2 f and b commands for forward and backward spacing respectively The DocuSP IPDS implementation manages this repositioning on the basis of the current set of IPDS counters returned by the printer Do not use the DocuSP Reposition Output dialog with IPDS jobs Pause feature The pause feature should not be used with IPDS as a way to continue RIPping while deferring printing It is not feasible to RIP a large print run ahead of printing for IPDS since throttling will limit the number of committed sheets in excess of the number of stacked sheets Printer status messages Specific printer status problems are not described with Intervention Required messages Only a generic message is sent Customer Action Operator should ensure that their management process for this sy
52. ox production printers such as the DocuTech 6180 MFF Pro Plus Subtopic CQ Description and Recommended Action Free Flow Print 40370 Free Flow Print Manager does not provide a method to combine staple and Manager FFPM hole punch for a job As a work around hold the jobs and update your finishing selection using Multiple Finishing Punching heavy 40269 If you do not have the Productivity Pack license and you are hole punching weight paper Heavy weight paper do not run paper greater than 200 gsm This is a documented machine limitation Hole Punching 41192 If you are using Copy Services and are hole punching a job with paper with mixed sizes sizes of both LEF and SEF the pages will print and hole punch correctly However if you save the job and reprint it later the job will fault since the Print Services cannot currently hole punch mixed sizes 2 3 and 2 4 39409 If you have a MFF with hole punch and both the 2 3 and 2 4 hole punch Punch dies dies any job programmed for 2 hole punch will punch with either die loaded Be sure the appropriate hole punch die is loaded before submitting the job On a 2 4 hole punch the two center holes are 80 mm apart On a 2 3 hole punch the two center holes are 70 mm apart 26 Security Subtopic CQ Description and Recommended Action Account names Under Users and Groups the system displays the built in accounts using friendly names instead of the
53. position to Print with override also set This will disable Image Save override since those jobs will always print instead This also causes Mixed Size Original MSO jobs not to run because a fault will always appear requesting the stock to be loaded even if it is properly loaded Scan to network 27037 Scan to network Large scan jobs 200 pages occasionally abort job abort Scan to network 28084 Ifa large scan to network job faults when the fault is cleared it may appear job fault that the job is stuck in a Scheduling state In fact the job is active but it takes a long time to reach the Being Saved state approximately 40 60 seconds per each 100Mb Stapling option 16796 When setting up and saving a copy job with stapling the resulting stapling displayed on UI choice for the saved job may not match what was originally programmed The UI may display an equivalent stapling selection but the job will apply the proper stapling location This applies to the following e 1 Staple Landscape Right displays as 1 Staple Portrait Left e Setting a job with 2 staples portrait right results in the job being saved with 2 staples landscape bottom e 2 staples portrait left results in the job being saved with 2 staples landscape top e 2 staples landscape left results in 2 staples portrait top e 2 staples landscape right results in 2 staples portrait bottom Other Subtopic CQ Description and Recommended Action Build Job and 27052 Build
54. ributes other than Size Type Color and Weight will be ignored by the printer Internet Services HTTP Subtopic CQ Description and Recommended Action Mac operating 14568 No web based job submission is available for older Mac operating system systems software The workaround is to install Mac OS X 2 6 or higher the 1 4 1 version of Java Runtime Environment JRE and the Safari browser Then use Xerox Document Submission XDS Plus Job Submission Applet Programming custom stock size When programming custom stock size if the stock size programmed is out of range the warning message does not indicate the valid stock size range Workaround if possible program custom stock size at the Nuvera printer 30 DigiPath 4 1 Subtopic CQ Description and Recommended Action Adding the When adding the Nuvera printer select the corresponding name from the Nuvera printer Add Printer drop down list E g to add the Nuvera 120 DPS printer select the Xerox DocuTech 120 Pro To add the Nuvera 120 DC P printer select the Xerox DocuTech 120 C P Invalid Finishing 23520 There will be an Invalid Finishing option fault raised when submitting option fault DigiPath 4 1 jobs to the FTM when output top tray and finishing printer default Optimizing an When optimizing an image from the Scanner select the corresponding image from the name from the Optimized Image for drop dow
55. rl contributors and countermeasures please review the topic in the Nuvera User Guide and Training Aid The Nuvera system is designed to optimize fusing performance across the entire range of paper weights and types that it is specified to support A key capability is intelligent control of the fusing temperature to maintain optimal fuse fix performance for each paper that passes through the system This Automatic Image Permanence for All Stock Weights control AIP relies on accurate input of paper weight and type information so it is critical to properly enter these properties for each paper loaded in the machine In particular lighter weight papers will be over stressed if they re programmed with heavier weights Automatic Image Permanence for All Stock Weights is enabled by default and is accessible through User Diagnostics in the System Optimizations dialog You can turn off AIP in which case all media will be fused at a lower temperature optimal for lighter weight papers Then you can also select Heavy Weight Stock Jobs Enhanced Image Permanence in which case media will be fused at a higher temperature suitable for heavier media but the risk of curl on lighter weight media will result Note also that the BFM uses paper weight to optimize sheet in set registration and compiling operation Taking the time to properly program paper weight information when loading trays will result in optimum overall system performance and reliability Proper use of
56. root directory Insert the thumb drive into an available USB port Under Scan to File select the Save Location button Select Unix File System from the drop down list a FON Navigate to the directory USB then to the subdirectory named for the USB device 6 Click OK and then scan the job Copy Save and Scan to File Subtopic CQ Description and Recommended Action 19 2100 faults 37414 For 144ppm Machines Only Letter A4 Copy jobs with gt 150 R E may cause 19 2100 faults As a work around save the job and reprint it later Auto Proof 30570 With Productivity Pack only Copy jobs can be sent to any queue Send a Productivity Pack copy job to a queue that does not have Auto Proof selected or your output only will not be as expected Scan To File jobs can only be directed to the default queue Do not select Auto Proof on the default queue or your output will not be as expected Booklet job with System faults when processing a Booklet job with Covers System Error covers occurred while attempting to process this job After this error some jobs may fault to the same error A Restart is required Workaround For a Copy Save job with Booklet Imposition do not program with Covers If this is done the system may have generated a processing error and will need to be restarted Browsing to a 25264 Browsing for files to a Solaris FTP server doesn t list the directory links Solar
57. s and Java are trademarks of Sun Microsystems Linux is a registered trademark of Linus Torvalds Red Hat is a registered trademark of Redhat Inc Mandrake and Linux Mandrake are trademarks of MandrakeSoft CUPS is a trademark of Easy Software Products VIPP Variable data Intelligent PostScript Printware is a registered trademark of Xerox Corporation DocuTech DocuSP DigiPath and CentreWare are registered trademarks of Xerox Corporation XEROX Xerox Nuvera FreeFlow The Document Company and the digital X are trademarks of Xerox Corporation in the United States and or other countries Table of Contents Introduction dai A AAA AAA a eitas asinna ast 1 Sottware Versions cinc iii 1 New Capabilities for the 8 0 releaSe cccseseeccccesseeeeeeeeeeeeeeneeeeeeeeseseeeeeessneeeeeeeseneeeeeeseeeeeeeeeees 2 Issues resolved With this release cccccceeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneneeseeeeeeasaneeeeeneeeeeeenes 3 System Hints Ge TIPS o ential at cues tsi ate ire tes te datati antat 5 Optimizing System PermormmanCe sc s05 414 220 cccncapaccegaciaksneetecassaddiangascepaccusedeaancabtnddabaitasan ions dci 5 SENET Als SISTA PANS IS atadas ld dans suena th Ale ite 7 AN ER AA A 8 User Interface Hints amp Pi eos 9 Remote Services Now a licensed feature ccccccececcseceeeneeeeseesneeteneeeeeeesedseeeseeeeneeenenenes 10 LD a 10 PO iii EA AE A AAA A 10 Networking Connectivity Hints
58. s required for drilled or pre printed stock load those stocks according to the labels on the feeder trays Note if the labels indicate that drilled paper is to be loaded with the holes along the trailing edge to the right then the incorrect labels are installed on the feeder module Contact service for a replacement Additional information for running tab jobs appears in the Operating Feature Hints amp Tips section of this document General System Hints amp Tips Subtopic CQ Description and Recommended Action A new jam clearance procedure An unclearable jam situation may occur that requires service intervention To minimize this occurrence for any jam condition the operator should clear the offending jam and then check and clear area 6 of the print engine before closing door for cycle up Customer diagnostics Entering and exiting customer diagnostics very quickly may cause the system to be stuck in diagnostic mode As a workaround enter and then exit diagnostics to clear this condition Customer diagnostics 22707 If a customer diagnostic routine is currently running e g image quality setup do not interrupt that routine and shut the machine down until it completes Also do not select No upon exiting The system may be stuck in a diagnostic mode upon restarting and no additional customer jobs can be run until service gets the machine out of that diagnostics mode DocuSP Remote
59. sage may occur if a default stock name Not Loaded is specified in the Queue Manager and a job is sent from a non Xerox message driver using the Nuvera PPD file This occurs because the stock size supplied by the driver for example US Legal will take effect but the queue default stock name e g Letter 75 plain will be used There are no stocks in the system that have the name Letter 75 plain and size US Legal The recommended workaround is to leave the queue default stock name as Unspecified Printing Subtopic CQ Description and Recommended Action Job fault after 24707 If a job faults after moving it from one queue to another and the fault switching queues indicates something to the effect that queue attributes are corrupted and that a restart is required yet a restart does not solve the problem the cause is likely that the job s paper size is in conflict with the programming attributes of the queue For example the job may contain paper sizes that are not supported by the output destination programmed in the queue Landscape Right 34761 For Copy Save or Print and Save jobs if you are using the Landscape staple option Right staple option the saved ticket will show no staple When reprinting the job please be sure to change it back to Landscape Right PCL driver and 35886 DocuSP will display the queue default paper size for the paper size of jobs paper size sent from the PCL driver The same will happ
60. ss the user also deletes the job from the host job queue DocuSP features not supported The following DocuSP features should not be applied to IPDS jobs Job Forwarding Save Jobs Proof Promote Preview Exception Pages Covers and Inserts Environments supported The Currently supported environments are Z OS MVS with PSF 0S400 with PSF AIX with InfoPrint Manager and Windows with InfoPrint Manager In addition the Emtex VIP Front End Processor FEP is supported but only for monochrome or highlight color data at this time Some other environments or FEPs may work successfully but interoperability cannot be guaranteed Image shift affects banners Image shift affects banners as well as application IPDS host banners are not distinguished from other application pages Avoidance Although they do not affect DocuSP banners queue and job based Image Shift and Alignment values apply to host banners just as they do to other application pages If host banners are shifted to an inappropriate position but other application data is printing correctly revise the host application so that both application data and banners can be positioned correctly on DocuSP without an added image shift or alignment value 10 Importing DocuPrint IPS 7 x Input Groups and 8 x Virtual Printer Media Lists cannot be imported into DocuSP IPDS DocuSP IPDS Job Setups must be recreated IOCA Tile objects IOCA Tile o
61. stem does not depend on the printer providing a specific description of what is wrong e g Check the printer for the specific problem vs relying on the host message Refresh to update mappings The IPS Manager is not automatically informed when physical tray contents are changed at the DocuSP printer manager Instead you must use the Refresh mechanism provided by the IPDS Tray Bin Mappings dialog to display the latest mapping information Remote Workflow DocuSP Remote Workflow DRW does not support the IPS Manager Sample Current Job not supported Sample current job is not supported for IPDS jobs The IPDS host presumes full control over the job s output and this feature would cause incorrect page counts to be reported to the host The DocuSP GUI currently only supports this capability at the Printer Manager level and is not able to set this capability for individual jobs or queues Therefore the DocuSP GUI does not prevent selecting Sample Current Job However the request will not be honored for an IPDS job and no warning message will be provided Slow performance Performance may be slow for jobs requiring large amounts of image data especially when printing at 600 dpi Customer Action Schedule extra print time for jobs that require many large images or reduce the size and number of images required for an application Spooling mode not supported Spooling mode is not supported for
62. success of set drops in those cases Lowering the bin limit can also be used to reduce the amount of waste sheets left in the compiler at the occurrence of transport jams Note that lowering the bin limit may result in stack quality problems due to the more frequent drops that occur Use of the scuffer The BFM generally registers sheets in the compiler by tamping them from behind along the trailing edge When running jobs that include oversized covers or precut tabs this method of registration is not possible In those cases an alternative registration method is used with a set of rotating wheels that lightly pull sheets from the lead edge into the registration position These rotating wheels are referred as the scuffer The scuffer is automatically employed when the job s construction requires it Scuffer registration can also be enabled manually by selecting Improve Set Registration on the Stacker Limits dialog This can be effective at improving in set registration and compiling reliability when excessive up curl is preventing the tamping device from accurately pushing sheets into registration Testing has shown this to be very effective when running lighter weight large stocks 11x17 and A3 It is also effective at eliminating or at least reducing the pucker that occurs between staples in a dual stapled set Note that enabling use of the scuffer may result in premature wear of this device and thus in more frequent service calls required to repair i
63. t Turn off buffering The BFM buffers a few sheets in the transport that arrive during a set drop from the compiler of the previous chunk or set This is done to avoid having to insert open pitches while the set drop is underway Note that the BFM disables this buffering automatically for certain paper sizes such as 11x17 Buffering can also be disabled manually and can be useful if excessive down curl is causing those buffered sheets to float into the compiler and get mis registered Buffering can be 35 turned off by selecting Improve Initial Pages Registration within Set in the Stacker Limits dialog Note With 7 0 SW the Improve Set Registration and the Improve Initial Pages Registration within Sef are controlled independently Prior to 7 0 SW checking the Improve Set Registration internally set the system into Improve Initial Pages Registration Within Set Se ee eer Main Stacker C Improve Set Registration 3 000 Use fortwo staples jobs and to 200 3000 sheets solve curl up issues System productivity will be reduced O Improve Initial Pages Registration Within Set Use to solve curl down issues 15 100 sheets i System productivity will be reduced Fig 1 Stacker Limits dialog accessible via the Printer Manager pathway on the Stacking tab Using All the Adjustments Affecting the BFM Note Perform the actions adjustments in the order in which they appear in this table
64. th the form and the data Dual DS5000 29898 Dual DS5000 configuration Last sheet not delivered to finisher 2 stack when Job integrity finisher 2 is full and the system switches to finisher 1 closest to machine and the system continues printing to finisher 1 Worse with duplex jobs Caveat Turn off DS5000 cycle up feature or the customer has to remove last sheet not on finisher 2 and put it on the stack in finisher 2 Dual DS5000 29929 Dual DS5000 configuration Stacker changing before reaching the full near Job integrity full state after an image quality adjustment or SFM jam Potential job integrity Caveat Turn off DS5000 cycle up feature or when sheet delivery is diverted customer must remove all sheets delivered to the previous stacker Scanner Size 35888 When redefining a zone using the Scanner Size Sensing feature perform a Sensing restart to make the change take affect Bypass jams 26715 Jobs sent to the Bypass output may jam if no external device profile is enabled and online and there is a DFA device physically attached to the Finishing Transport Module output Workaround when sending output to External Finisher select System Specified as the Output Location Destination DS5000 29850 The DS5000 becomes inoperable due to keyboard lockup after a jam in the keyboard entrance of the DS5000 if FTM is cleared before the DS5000 POPO lockup required Caveat Turn off DS500
65. the Sheet Enhancement Module is also very helpful The Sheet Enhancement Module SEM is designed to automatically determine an optimum control for your output taking into account several factors including paper weight paper type and job programming characteristics There are many things that affect curl so adjustments are provided to assist you if necessary The SEM adjustments are accessible by selecting Adjust Decurler in the Printer dropdown menu It is best to enable automatic control which will automatically account for the most common changes that affect the output paper 34 weight paper type whether 1 sided or 2 sided output If the default automatic setting is not providing flat enough output it is possible to adjust the output and still maintain automatic control by moving the slider Moving it to the right a more positive setting will reduce up curl Moving it to the left a more negative setting will reduce the amount of down curl If automatic control is still not providing adequate flatness you can disable it select manual control and set the SEM to your desired value As with the automatic slider positive settings reduce up curl and negative settings reduce down curl Careful attention is required to avoid an overly strong setting which can result in down curl sheets getting caught in the BFM entrance baffle or transports The Print Engine s internal Decurler should be set to a value of 2 It should only be increased o
66. the job requests a non default paper size e g legal and the printer default media e g letter is not loaded This is due to the fact that the scheduler cannot determine the paper sizes in the driver s Page Description Language PDL so it applies the queue default when scheduling the job Several possible workarounds include manually releasing the job turning off RBS select FIFO instead printing using a PostScript driver or loading the default media in the printer Similarly any PCL job may be classified as ineligible if Resource Based Scheduling is enabled and the job requests a non default paper size e g legal and color e g blue This is again due to the fact that the scheduler cannot determine the paper sizes in the PDL so it applies the queue default when scheduling the job In this case the scheduler would be looking for blue letter paper instead of blue legal paper Workarounds include manually releasing the job turning off RBS or printing using a PostScript driver Print drivers and stapling positions 27628 When printing landscape images onto short edge feed paper using the following stapling or hole punch positions with the associated driver you will need to use the Rotate 180 option to get the staple hole punches in the expected location PS Driver Top Left PCL Driver Top Right Bottom Right Bottom Left 2 Staples Right 2 Staples Left Hole Punch Right Hole Punch Left Printing fr
67. tion and Recommended Actions Annotation 30531 When forwarding jobs that contain Imposition Annotation programming the Imposition Annotation programming will not be forwarded with the job Copying 31716 If you are copying moving a job ticket file and it s associated file pdf tif ps moving job from Saved Jobs to a UNIX File System directory you may receive a dialog box ticket file that says Cannot move saved job However if you hit OK you will see that the files are successfully moved To prevent this message from appearing select only the job ticket file and the associated file will automatically be copied moved with it File type 17560 The system is case sensitive when using file type filters in Print from File filters Example The PostScript filter will only display files with a ps extension and not those with a PS extension Minimize 13723 Pressing the Open button on the system s keyboard minimizes the User restore User Interface to icon size Double click on the icon to restore the User Interface to Interface full size Mouse 1 Select Setup Security Profiles Set Security to None Select Shutdown speed setup Restart the machine for Security to take effect 2 Right click on the desktop and select the Applications sub menu 3 Select the Applications Manager option under the applications sub menu 4 Double click on the Desktop Controls 5 Double click on the Mouse Style Manager 6 Setup the mouse controls Accelerat
68. to the 12 2505 faults There are 3 set drop sensors that when all 3 sensors are blocked a 12 2505 fault will be declared This behavior is already known The improvement that was made is that when one or two sensors are blocked the system will finish the current set that is printing and will do an automatic unload A message will be displayed to the user describing the premature unload due to curl Instructions will be given to help reduce the frequency of the fault Initially try to move the SEM automatic slider to the right to reduce the amount of up curl in your output Refer to Appendix A for additional information about how the BFM operates and for suggestions to optimize it s performance for your specific needs Recovery procedure The recovery procedure for 12 2505 is improved The jam clearance procedure instructs the operator to unload the main stacker These sheets are now all considered good After closing the front door the system will instruct the user to open the clamshell and remove and discard the sheets of paper sitting on the shutters After the sheets have been removed close the clamshell The system will purge any other sheets in the system before resuming the job If any sheets on the stack are damaged or poorly stapled the operator may have to remake those sheets set when the job is done Note There are a few rare cases in which sheets can fall from the shutters onto the stacker Please make sure you c
69. ude one toner bottle yielding 200K images at 6 coverage A customer can purchase an optional second toner bottle The new Sheet Enhancement Module SEM improves system reliability and stacking performance and is standard on configurations that include the BFM or FTM finishing modules Two BFM Plus modules can be combined with downstream 3 party finishing via the Finishing Transport Module A base offering of DocuSP has a single queue and simplified media programming The Productivity Pack is an optional upgrade that enables multiple queues and enhanced media management using the Stock Library Due to DocuSP unbundled DataStreams support PostScript and PCL are both optional and licensed independently A base image quality offering has a single 125 Ipi halftone screen The optional Enhanced IQ upgrade also includes 85 106 134 and 156 Ipi halftone screens With a BFM configuration a jam recovery offset sheet enables easy stack inspection at each jam occurrence within a run The new Multifunction Finisher Pro Plus includes a new interface module that has an insertion tray and enables hole punching The insertion tray can deliver sheets to the top tray main tray and the booklet maker Hole punched sheets can be delivered to the top tray and main tray only The hole punch cartridges come in two configurations 2 4 punches 2 or 4 holes and 2 3 punches 2 or 3 holes The MFF Pro Plus is available with the 100 and 120 ppm print engines o
70. users should re order the part they require using the part number from the low depleted consumable Incorrect Printer 27914 When a Windows NT 2000 client printing using Port 9100 or LPR with SNMP status from enabled will receive incorrect Printer status from their Windows client The Windows client Windows client print driver with SNMP enabled does not support the new standard 2 byte hrPrinterDetectedErrorState instead choosing the old 1 byte hrPrinterDetectedErrorState implementation Thus the Windows monitor will display to the user that the printer is down and will not allow the release of jobs to the printer in questions As a work around the user should disable SNMP in the Port Settings segment of their driver properties Incorrect 26913 The SNMP Agent MIB will incorrectly display the size of the system hard system disk disk Typically there will be a 2 GB discrepancy between the physical size of size the hard disk and the hard disk size that is reported through SNMP MIB Number of toner 23782 The SNMP Agent MIB will always display to the user that 2 toner bottles are bottles present via the priMarkerSuppliesTable regardless if the system contains 1 displayed toner bottle Nuvera C P or 2 toner bottles Nuvera PS Subtopic CQ Description and Recommended Action Hostname 31228 Do not use ALL numeric values as the TCP IP hostname Solaris does not support this and will cause the time date of the machine to be reset and all licensi
71. variable data if the background form contains imposition Every other page will have the form and the data 180 degrees off from each other Copy and Scan to File Hints and Tips Covers and Exception Pages Subtopic CQ Description and Recommended Action Booklet layout 33753 If you are running any Print and Save job with Booklet Layout and upon and covers reprint add imaged Front Back covers the job will not print correctly As a work around when you save the job be sure to have the cover programmed in Duplex copy job For a duplex copy job if your originals are flipped on short edge do not with Exception program a simplex exception page because the output after the exception pages will be upside down if the exception is programmed at an odd page If it is programmed at an even page the exception page will be upside down Duplex copy job For a duplex copy job if your originals are flip on short edge do not with Exception program a simplex exception page because the output after the exception pages will be upside down Duplex copy job For a duplex copy job if your originals are flip on short edge do not with Inserts program an insert at an odd page because the output after the insert will be upside down Duplex scan to 26397 Fora duplex scan to file job if your originals are flip on short edge then the file job 2nd sheet may not be optimal upon reprint If possible scan long edge fee
72. will turn off for the duration that the button is depressed This request can occur when an unload is needed prior to the BFM finishing a set or the machine is cycled down due to being out of paper and needs to finish the set before the unload request is honored 23 Maximum stapled set thickness Maximum stapled set thickness is 100 sheets or equivalent see table below The operator must limit the number of sheets in stapled jobs depending on paperweight 100 Sheet Cartridge Limits Weight gsm No of sheets 20 75 gsm 100 sheets 28 105 gsm 80 sheets 32H 120 gsm 70 sheets 65 244 gsm 30 sheets 30 Sheet Cartridge Limits Weight gsm No of sheets 204 75 gsm 30 sheets 28 105 gsm 24 sheets 32H 120 gsm 21 sheets 654 244 gsm 10 sheets Paper sizes to main tray Paper sizes supported with this release to the main tray stapled and unstapled e Process direction 7 0 18 5 in 203 mm 457 mm e Cross Process direction 8 0 12 in 240 mm 305 mm e Paper weights supported with this release Plain papers 52 250 gsm coated papers 90 250 gsm e Transparencies can be run A separator sheet is recommended Paper sizes to top tray Paper sizes supported with this release to the top tray e The above paper sizes plus A5 SRA3 and Statement can be run to the top tray e Envelopes can be run to the top tray Envelopes should be open flap trailing and
73. y used by support personnel Admintool commonly used to add hosts users printers and other administrative tasks has been replaced by a new more powerful System Administration utility called Solaris Management Console or smc and a separate Printer Manager or printmgr Dtpad is the new GUI text editor that has replaced textedit All other command line utilities used to perform common administrative tasks are still available Note Solaris Management Console is only available with Security setting set to None Subset programming 26871 Subset offset and finishing can be programmed in the Job manager or on a Queue This works fine for simplex jobs It will also work for duplex jobs as long as the request is for an even number of images But if the request is for a subset that would require a duplex page to be split then the request will fail CD Media Selection CD R media Use only high quality CD R media to store jobs and make Configuration Back ups Bargain CD R media can be problematic and adversely affect the ability to store and retrieve information This also applies to CD RW media CD RW media Use of CD RW media can cause read problems when written on one drive and read from another DVD CD RW The DVD CD RW drive only supports writing to CD The drive does not support writing to DVD User Interface Hints amp Tips Subtopic CQ Descrip
74. y Xerox are listed as being Machine Data Transfer Transfer log operations Networking Hints and Tips Subtopic CQ Hint Tip Resolved Operating Feature Hints and Tips Subtopic CQ Hint Tip Resolved Required Stock 20589 You may receive an unexpected Required Stock Not Loaded message when Not Loaded describing media by its attributes only size color type and weight The message preferred and recommended way is to name all media when loading it instead of allowing unspecified as a name value Background 32842 Program the image alignment for background forms opposite negative of forms Image what you want printed For example if you want 2mm and 3mm in the alignment horizontal and vertical directions program 2mm and 3mm respectively Background 28890 Background forms are saved with a slight offset depending on whether the Forms Offset media for the form was loaded as long edge feed LEF or short edge feed with LEF and SEF at the time of creation If the LEF paper was loaded the form should SEF only be used with LEF jobs If a SEF job is used with the form there will be a slight misalignment of about 1 8 of an inch To work around this save the form after disabling all LEF trays that contain the media that the form needs and program a tray with the SEF version of the media This form can be used for your SEF prints and there will not be any misalignment wi

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