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VTech i6789 User's Manual

1. Telephone settings Dial type The dial type is preset to touch tone If you would like to change this setting to dial pulse rotary e When in the SETTINGS menu press the down NavKey to choose DIAL TYPE Press the center NavKey s Press the up or down NavKey or to choose TONE or PULSE then press the center NavKey Clock setting In this menu you can set the clock for the handset e When in the SETTINGS menu press the down NavKey until you reach CLOCK SETTING Press the center NavKey e Press the up or down NavKey or to change the hour then press the center NavKey e Press the up or down NavKey or to change the minute then press the center NavKey e Press the up or down NavKey or to choose AM or PM then press the center NavKey to save Clear voicemail If you have checked all of your new voicemail messages and the handset indicates that you still have new voicemail you can clear the voicemail indication s From the SETTINGS menu press the down NavKey until you reach CLR VOICE MAIL Press the center NavKey to confirm s TURN INDICATOR OFF will display Press the center NavKey to confirm or press OFF CLEAR to cancel www vtechphones com When in the CLOCK SETTING menu the digit keys on the handset can also be used to change the hour and minute If you subscribe to caller ID ser
2. a D xe gt Q L iy ae Q L e Press the volume button to display the current volume level on the n set to zero and screen a ringer off icon e Press VOL A or Y to choose the desired volume level When finished the will be displayed new volume level will be saved e Ifthe ringer OR volume is turned off while scrolling through the options in Press the center NavKey in idle mode to display the menu Press the up or down NavKey or Q to reach RINGER VOLUME then press the center NavKey Ringer melody e Press the left or right NavKey or to adjust the volume A sample of S La Inu the Sarbia of HA each ringer volume will be played when scrolling through the choices ringer will not be e Press the center NavKey to save There will be a confirmation tone heard Ringer melody This feature allows you to choose from ten ringer melodies for incoming calls To choose a ringer melody e Press the center NavKey in idle mode to display menu e Press the up or down NavKey or to reach SOUNDS then press the center NavKey e Press the center NavKey to choose RINGER MELODY e Press the up or down NavKey or Q to choose the desired ringer melody A sample of the ringer tone will be played when scrolling through the options e Press the center NavKey to save You ll hear a confirmation tone www vtechphones com 10 11 Wh
3. consisting up to 32 digits and 16 characters S Ca e The directory can be accessed while in idle mode by pressing or the shared by all the center NavKey twice handsets only e Press OFF CLEAR to exit the menu without saving any changes le G e DIRECTORY EMPTY is displayed on screen when there are no entries directory ata in the directory time e Ifa handset Store a directory entry attempts to e From the directory menu press the center NavKey twice then press while the other ithe up or down NavKey or to choose STORE Press the center handset is in the NavKey directory NOT e The screen displays ENTER NUMBER Use the dial pad to enter the AVAILABLE AT number THIS TIME will e Press MUTE REMOVE to backspace or press and hold REDIAL be displayed PAUSE for at least three seconds to insert a pause Press the center NavKey to save e The screen displays ENTER NAME Use the dial pad see the Chart of characters on page 19 to enter the name e Press MUTE REMOVE to backspace or press to insert a space Press the center NavKey e When the directory is full and you attempt to save an entry LIST FULL will display L e If you attempt to save a number already stored in the directory ALREADY SAVED will display gt Q lt o gt L a e me o Le gt www vtechphones com 18 19 When you enter aname t
4. Message capacity The answering system can record up to 99 messages depending on the length of each message Individual messages can be up to four minutes in length but the total maximum recording time is approximately 15 minutes Messages will remain available for replay until they are deleted Press to repeat a message or press twice to play back previous messages see page 31 Press to delete current message playing When idle press and hold to Shows the status and number of messages see page 34 oo000000000pb0000000000 ooo00000000pb0000000000 REPEAT bring up menu to delete all old messages see page 31 Press to record a memo DELETE PLAY STOP or an announcement on the answering system see page 32 C RECORD CLOCK f Annc SETUP l FIND HANDSET ANS ON OFF A DIGITAL ANSWERING SYTEM lt MIC H Press to set the clock see page 27 Press to play announcement see page 30 Press to skip to the next message see page 31 Press to adjust volume during playback see page 31 Press to play or stop messages see page 31 Press to turn on or off the answering system see page 27 Press to listen to setup menu see page 28 www vtechphones com 26 gt Q lt o gt iv a Le me o fe gt e Press and hold SKIP or REPEAT during setting t
5. announcement Press gt a PLAY STOP to stop the playback anytime Press gt ia PLAY STOP to listen to the recorded announcement again Press RECORD to record another new announcement again follow the steps above Press ANNC to exit the announcement menu Play your announcement e While in idle mode press ANNC and the system will announce Announcement press PLAY or press RECORD e Press gt s PLAY STOP to play press gt PLAY STOP again to stop the playback www vtechphones com e Your announcement can be up to 90 seconds in length e When your announcement is deleted calls will be answered with the pre programmed announcement e If you receive calls when the memory is full the phone will ring 10 times then answer and announce Please enter remote access code e Announcements less than three seconds will not be recorded 30 gt Q lt o gt iv i a e me o fe gt e If the system has less than five minutes of recording time left the remaining time will be announced If F is flashing in the message window memory is full You will have to delete some messages before new ones can be received Only old messages can be deleted Messages can only be deleted after they are played 31 Answering system operation Delete your announcement e While in idle mode
6. does not record message The messages on the answering system are incomplete The messages on the system are very difficult to hear 47 Suggestion e Make sure the answering system is on When the answering system is on the red light on the ANSWER ON OFF key should be lit If Toll Saver is activated the number of rings changes to two when there are new messages waiting see page 28 If the memory is full or if the answering system is off the system will answer after ten rings In some cases the answering system be affected by the ringing system used by the local telephone company When recording the announcement make sure you speak in a normal tone of voice about nine inches from the telephone base Make sure there is no background noise television music traffic etc when recording Make sure the answering system is on If a caller leaves a very long message part of it may be lost when the system disconnects the call after 90 seconds If the memory on the system becomes full during a message the system stops recording and disconnects the call If the caller s voice is very soft the system may stop recording and disconnect the call Press VOL Ae on the side of the handset or on the telephone base to increase the speaker volume www vtechphones com Troubleshooting Problem Suggestion The answering system Make sure your remote access code is correct see page 29 does not respond to Make sure you a
7. press ANNC and the system will announce Announcement press PLAY or press RECORD e Press DELETE to delete and the system will announce Announcement deleted Message playback Press m PLAY STOP to listen to messages Press m PLAY STOP to stop playback e If you have new messages waiting you will hear only the new message oldest first If there are no new messages the system will play back all messages oldest first e When playback begins the total number of messages and the day and time it was received will be announced New message indication e The message display counter will flash when there are new answering system messages e Ifthe new message alert tone is turned on the telephone base will beep every ten seconds when there are un reviewed messages Options during playback e Press w a VOLUME to adjust the speaker volume e Press SKIP to skip to the next message e Press REPEAT to repeat the message currently playing Press twice to listen to the previous message e Press DELETE to delete the current message The system will advance to the next message Delete all messages e When in idle mode press and hold DELETE to delete all old messages e The system will announce o d messages deleted www vtechphones com Answering system operation Record and play memos Memos are your own recorded messages used as a reminder for yourself or other household members who use the same answering
8. call if call waiting is activated 5 Dial pad keys 0 9 a Press repeatedly to display other dialing options when reviewing the 2 K Q M call log page 23 b Press to switch to tone dialing temporarily when using the 3 pulse service 6 9 SPEAKER Press to activate the handset speakerphone Press again to resume normal handset use 7 REDIAL PAUSE Press to view the redial memory Press 5 a and hold to insert a dialing pause when 5 b entering numbers 5 8 tie SPREAD SPECTRUM MENU lt SELECT OFF ka SPEAKER E eee a ee A 8 Microphone LO IREDIAL MUTE 9 Handset display 7 10 871 Directory 11 Volume A Y 8 www vtechphones com 12 NavKey Press the center NavKey to display menus Press the up or down NavKey or to navigate through menus see page 10 Press the left or right NavKey or H to navigate through menus see 9 page 10 Press the center NavKey to select 10 a highlighted menu item UP 11 CENTER LEFT RIGHT 12 D 13 13 OFF CLEAR During a call press to hang up While using the menus press to return to the previous menu 14 INT intercom Press to initiate an intercom conversation between handsets 15 MUTE REMOVE 14 While on a
9. call press to mute the microphone While reviewing the call log press to delete an individual entry or press and hold to clear the entire call 15 log While entering or editing a name or number press to delete a character 8 OWN w D me gt Q L iy e Q L Telephone settings Telephone base layout SKIP Message window REPEAT f DELETE Ka BLAYISTOp CHARGE light 1 900000000000000000000 00000000000000000000 000000000000000000000 000000000000000000000 000000000000000000000 000000000000000000000 000000000000000000000 000000000000000000000 000000000000000000000 000000000000000000000 IN USE light VOICEMAIL light VOLUME 10 FIND HANDSET 11 RECORD 12 CLOCK O OMONDORWDN 13 ANNC announcement 14 Microphone 15 SETUP 16 ANS ON OFF D 5 8 25 SPREAD SPECTRUM CHARGE ANS ON OFF 17 Antenna www vtechphones com 10 11 12 13 14 15 16 17 Telephone settings Ringer volume Your telephone has seven volume levels to choose from You can adjust ringer volume either by the volume control on the right side of the handset or in the handset menu To change the ringer volume e Make sure the handset is in idle mode e The ringer will be turned off if the volume is
10. cords as this can result in the risk of fire or electric shock Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions A When the power supply cord or plug is damaged or frayed B If liquid has been spilled onto the product C Ifthe product has been exposed to rain or water D If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation E If the product has been dropped and the base and or handset has been damaged F If the product exhibits a distinct change in performance Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Only put the handset of your telephone next to your ear when it is in normal talk This power unit is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table cabinet outlet SAVE THESE INSTRUCTIONS www vtechphones com Troubleshooting If you have difficulty operating your telephone please try the suggest
11. entry 20 Dial from call log 23 Dial from redial 25 Dial long distance numbers from calllog 23 Dial type 12 Dialing options 23 Directory 18 Display menu 13 E Edit a directory entry 20 www vtechphones com F FCC ACTA and IC regulations 52 Find handset 17 H Handset and base indicators 37 Handset display screen messages 24 amp 35 Handset icons 37 Handset indicator lights 37 Handset layout 8 Handset speakerphone 14 Headset 4 l If you subscribe to DSL service 6 Important safety instructions 39 Installation 1 Install handset battery 3 Intercom 15 K Key tone 11 L Language 11 Index M Maintenance 49 Make answer and end calls with the handset 14 Make CID entries ready to dial 23 Memo playback 32 Message capacity 26 Message playback 31 Message window 34 Mute 14 N New message indication 31 0 Operating range 49 Options during playback 31 Outgoing announcement 30 P Parts checklist 1 Play your announcement 30 R Record amemo 32 Record and play memos 32 Record your announcement 30 Redial list 25 Remote access 33 Review the call log 22 Ringer melody 10 Ringer mute 15 Ringer volume 10 S Save an entry to the directory 23 Search the directory 20 Set base ringer 28 Set message alert tone 29 Set number of rings 28 Set remote access code 29 Set the clock 27 Settings menu 11 Store a directory entry 18 www vtechphones com T Technical specifications 54 Tel
12. handset to adjust the listening volume e Press the A or Y volume control key to adjust the volume to a comfortable level Ringer mute This feature allows you to mute the ringer temporarily when the telephone is ringing e Press OFF CLEAR or MUTE REMOVE on the handset to temporarily silence the ringer The next call will ring normally Call waiting If you have call waiting service there will be a tone if there is an incoming call during a telephone conversation Press the amp 4 FLASH on the handset to answer the new incoming call Intercom The intercom feature allows conversation between handsets e Press INT to display menu while in idle mode e The screen will display INTERCOM TO e Use the dial pad to select the destination handset e The screen of the originating handset will display CALLING HANDSET xX e The destination handset will ring and the screen will display HANDSET X IS CALLING www vtechphones com Yo TU E oo W 1 am lN say U i sae Basic operation e To answer the intercom call on the handset press TALK FLASH 4 SPEAKER INT or any dialing keys 0 9 on the handset e To end an intercom call press INT OFF CLEAR or place the handset back in the telephone base or charger Conference call You can conference up to two registered handsets on an external line If one handsetis on the line press AX FLASH
13. have just ended a call There is no telephone line connected There are new voice mail message s The handset is in use The handset speakerphone is in use www vtechphones com 37 Handset and base indicators Handset indicator lights 92 e On when the handset speakerphone is in use Base lights e Flashes when there is an incoming call e On when the handset is in use VOICEMAIL e Flashes when you have a new voicemail message subscription to voicemail with your local telephone provider is required CHARGE e On when the handset is in the telephone base ANS ON OFF e On when the answering system is on Handset icons MUTED e Microphone is muted NEW VOICE MAIL e New voicemail received a subscription service from your local telephone company is required SPEAKER si e In speakerphone mode Battery indicator e Cycles low medium and full when handset battery is charging am e Flashes when a low battery condition is detected www vtechphones com Battery After the battery is fully charged you can expect the following performance While not in use standby 96 hours 4 days Handset is off the telephone base but not in use The battery needs charging when e Anew battery is installed in the handset e The telephone beeps when taken off the telephone base e Battery indicator on the handset display is flashing CAUTION To reduce the risk of fire or injury to persons read and follow thes
14. of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured
15. office When the handset is out of range the handset will display Searching The user can access the handset directory and certain parts of the menu system i e handset setting and registration but not the time setting and base setting Not possible will be displayed if access is tried If there is a call while the handset is out of range it might not ring or if it does ring the call might not connect well when you press TALK FLASH Move closer to the telephone base then press TALK FLASH to answer the call If the handset moves out of range during a telephone conversation there might be interference To improve reception move closer to the base Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install your telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety use caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a s
16. or SPEAKER on another handset to join the call Transfer an external call Your phone allows you to transfer an external call from one handset to any other handset e During acall press INT to put the call on hold at the originating handset The screen will display TRANSFER TO e Use the keypad to select the number of the destination handset and the screen will display CALLING HANDSET X e The destination handset will ring and the screen displays HANDSET X IS CALLING e To answer the call at the destination handset press SX FLASH 14 SPEAKER INT or any dial pad keys 0 9 on the destination handset e Now the party at the originating handset can have a conversation with the party at the destination handset and the screen displays INTERCOM e Press OFF CLEAR on the originating handset to transfer the call www vtechphones com e Ifthe destination handset does not pick up the intercom call in 100 seconds the originating handset can return to the external call by pressing KERIEL ASH or OFF CLEAR e Ifa call remains on hold for about 100 seconds the screen of the originating handset shows UNABLE TO CALL TRY AGAIN and reconnects to the external call automatically The destination handset returns to idle mode 16 Ww o o g LS me D o Q 17 Basic operation Answering intercom and external calls When on an external call and you wish to intercom a
17. system announces the correct hour then press CLOCK The system will announce the minute e Press SKIP or REPEAT until the system announces the correct minutes then press CLOCK The system will announce the day e Press SKIP or REPEAT until the system announces the correct day then press CLOCK The system will announce the new clock setting and return to idle mode www vtechphones com REPEAT FOE cA DELETE N A PLAY STOP a econo CLOCK ANNC SETUP Answering system operation Answering system setup The answering system uses voice prompts to guide you through the set up of the answering system Press gt a PLAY STOP at any time to save and exit the setup menu Set number of rings This feature allows you to select the number of rings before the answering system answers You can choose from two four or six rings or toll saver With toll saver active the answering system answers after two rings when there are new messages and after four rings when there are no new messages To set the number of rings e Press SETUP in idle mode and the system announces the current number of rings setting e Press SKIP or REPEAT until the system announces the desired setting then press SETUP to save the setting and go to the next setting or press gt a PLAY STOP to save and return to idle mode Set base ringer This feature allows you to select from three telephone base ringer volu
18. the number e Press MUTE REMOVE to delete the entry there will be a confirmation tone www vtechphones com Advanced operation Call log If you subscribe to caller ID service information about each caller will be displayed after the first or second ring e The call log can store up to 50 entries e You can review redial and copy the entry into the directory e Entries are displayed in order from the most recent entry to the oldest entry e When the call log is full the oldest entry is deleted to make room for new incoming call information e XX MISSED CALL and the NEW icon will be displayed on the handset screen if there are new call log entries i e missed calls including missed call waiting records and un reviewed calls e CALL LOG EMPTY will display on the handset screen if there are no call log entries The call log can be accessed on the handset by pressing CID or pressing the center NavKey then w then press the center NavKey again 2 Ta aa En lim Review the call log e When in the call log press the up or down NavKey or to scroll through the handset call log e The name number date and time of all incoming calls will be displayed on the handset screen e There will be an error tone when the list reaches the top or the end of the call log www vtechphones com Due to regional service differences caller ID inform
19. 6 Answering system setup 27 Activate the answering system 27 Set the clock 0 00004 27 Set number ofrings auaa aaa a 28 Set base ringer aooaa a 28 Set remote access code 29 Set message alert tone 29 Outgoing announcement oaoa aa 30 Record yourannouncement 30 Play your announcement 30 Delete your announcement 31 Message playback 31 New message indication 31 Options during playback 31 Delete all messages noaoae 31 Record and play memos oaoa aaa 32 becord amermo 32 Memo playback naaa 32 Remote access aooaa 33 Commands in remote standby mode 33 Commands during playback mode 33 Message window oaoa a 34 Handset display screen messages 35 Handset and base indicators 37 Handset indicator lights 0 0 37 Base light smc sce eos 6 A ee a eo Re eo 37 Handseticons 0 00 e eae 37 Battery lt ce ee es 38 Important safety instructions 39 Troubleshooting 002 8000 40 Operatingrange 2 lt lt 49 Maintenance e e e eee ee ee 49 About cordless telephones 50 Warranty gt lt E aa ea a we R RR ee 50 FCC ACTA and IC regulations 52 The RBRC Seal RR RRR KR R ee ee 53 Technical specifications 54 www vtechp
20. Important Before using this telephone please read the Important safety instructions on page 39 of this manual NEED HELP This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product You can also visit our website at www vtechphones com for support shopping and everything new at VTech In Canada go to www vtechcanada com Table of contents Installations lt coe ss e ae a ee 1 Partschecklist 00 0 1 Telephone base installation 2 Install handset battery o oaoa 3 Belt clip amp headset noaua aaa 4 HeadSet 0 TAT R aa a TR ee aea K E RE 9 4 Belt Cl Dir i vss RE Ss ae cone hd gas ee eR a RE 79 4 About caller ID huauaua aaa 5 Voicemail service saaa aa 5 If you subscribe to DSL service 6 Wall mounting bracket installation 7 Desk table bracket installation 7 Telephone settings lt lt lt lt 8 Handset layout aoaaa a 8 Telephone base layout oaoa 9 HInger VvOlume 10 Ringer melody 2 2 ee eee ee ee 10 Keytone 2 2 2 ee 11 Settings menu aoaaa a 11 LANGUAGE lt 6 K 9 oa a es em ws R E R 11 Dial type anaa aaa 12 Clock setting o ooa 12 Clear voicemail oaa a 12 Display menu aaa aaa 13 Wallpaper
21. a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your local telephone company This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer www vtechphones com 52 gt x So 5 x FCC ACTA and IC regulations If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before interrupting serv
22. ation may not be available for every incoming call In addition the callers may intentionally block their name and or telephone number The time of all handsets is automatically set and updated with incoming caller ID information if you subscribe to this service If the telephone number of the caller matches the exact telephone number in the directory the name of the entry will be shown otherwise the name will be shown as delivered by the telephone company 22 gt GL lt o gt L i a Le me o Le gt e When saving or deleting a number on one handset it will automatically update all other handsets e Only one handset can review the directory or call log at a time If another handset attempts to enter the call log it will display NOT AVAILABLE AT THIS TIME 23 Advanced operation Call log Make CID entries ready to dial Although the call log entries you receive are 10 digits the area plus the 7 digit number in some areas you may need to dial only the seven digits or a 1 plus the seven digits ora 1 plus the area code plus the seven digits You can change the number of digits that you dial or store from the call log While reviewing the call log press repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number See an example at right Dial a call log entry e When in the ca
23. canada com or call 1 800 267 7377 After you install the battery there may be enough power for short calls Installation Install handset battery e Align the two holes of the battery plug with the socket pins in the handset battery compartment matching the red and black wires to the color coded label e Place the battery in the compartment with the wires in the upper left corner e Position the battery compartment cover and slide it towards the unit until it clicks into place e For optimal performance we recommend that you charge the handset for 16 hours You can keep the battery charged by returning the handset to the telephone base after each use When the battery power is fully depleted a full recharge takes about 16 hours fr www vtechphones com re Me a a D r fe Installation Belt clip amp headset optional For hands free telephone conversations use any industry standard e To purchase a 2 5mm headset purchased separately For best results use a headset visit us VTech 2 5mm headset on the web at P www vtechphones qd L com or call VTech _viech_ customer service Headset at 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 e Whenever a compatible headset is connected to the c
24. center NavKey to save www vtechphones com Basic operation Make answer and end calls with the handset w i 3 e To make a call press Z4 FLASH or SPEAKER then dial the BBs fo number BX e The screen 5 OR displays the gt elapsed time as D e Dial the number then press 4 FLASH or 1 SPEAKER you talk in hours OD i e To answer a call press amp FLASH 14 SPEAKER or any of the dial AA pad keys 0 9 P MUTE E e To end a call press OFF CLEAR or put the handset in the telephone REMOVE r r bag or A SPEAKER PAUSE REMOVE OFF CLEAR to hen nure backspace and Handset kerphon press and hold andset speakerphone REDIAL PAUSE e During a call press 4 SPEAKER to select between speakerphone and normal handset use for at least three seconds to insert a pause w over Q Mute SPEAKER PAUSE REMOVE The mute function allows you to hear the other party but they will not be WO able to hear you To use the mute function e During a call press MUTE REMOVE on the handset e The screen will display the MUTE icon e Press MUTE REMOVE again to return to normal conversation www vtechphones com 14 15 Basic operation Volume e During a call use the volume button on the right side of the
25. e instructions 1 Use only the battery ies provided or their equivalent 2 Do not dispose of the battery ies in a fire They may explode Check with local waste management codes for special disposal instructions 3 Do not open or mutilate the battery ies Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed 4 Exercise care in handling battery ies in order not to create a short circuit with conductive materials such as rings bracelets and keys The battery and or conductor may overheat and cause burns 5 Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE www vtechphones com 38 gt x ke 5 x Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following B Br EM 10 11 12 13 14 15 16 39 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bathtub
26. e termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications The RBRC Seal The RBRC Seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERYTM for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation 53 www vtechphones com Technical specifications Frequency control Transmit frequency Receive frequency Channels Nominal effective range Size Weight Power requirements Memory Crystal controlled PLL synthesize
27. e the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty to you transportation delivery or handling charges prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other Limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusi
28. efects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operati
29. en the telephone is in pulse dial mode it is possible to switch to temporary tone dial mode during an ongoing call by pressing TONE Once pressed tone dial mode will be used for the rest of the call After you hang up the telephone will return to pulse dialing for the next call Telephone settings Key tone The key tone is programmed to be on When the key tone option is enabled a tone will sound when any key is pressed on the handset s Press the center NavKey in idle mode to display menu e Press the up or down NavKey or to reach SOUNDS then press the center NavKey e Press the up or down NavKey or G to reach KEY TONE then press the center NavKey e Press the up or down NavKey amp or to select ON or OFF then press the center NavKey Settings menu In the settings menu you can change the language dial type clock and clear voicemail To enter the settings menu press the center NavKey in idle mode Then press the up or down NavKey or O to reach SETTINGS then press the center NavKey to confirm Language The language menu allows you to select between ENGLISH FRAN AIS or ESPANOL to be used in all menus and screen displays To change the language e When in the SETTINGS menu press the center NavKey to select LANGUAGE e Press the up or down NavKey or to scroll through the choices then press CENTER NavKey to save your selection www vtechphones com
30. ephone base installation 2 Telephone base layout 9 Telephone settings 8 The RBRC Seal 53 Transfer an external call 16 Troubleshooting 40 V Voicemail 17 Voicemail service 5 Volume 15 W Wall mounting bracket installation 7 Wallpaper 13 Warranty 50 56 VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Technologies Canada Ltd Richmond B C Copyright 2007 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 001070 060 100 vtec Innovation Beyond Technology vtech User s manual www vtechphones com Innovation Beyond Technology Model i6789 i6790 bB Digital
31. er for 16 hours If the above measures do not correct the problem the battery may need to be replaced D gt ke 3 5 2 x www vtechphones com 40 Troubleshooting Problem The battery does not charge in the handset or the handset battery does not accept charge The CHARGE light is off The CHARGE Indicator on the telephone base is flashing 41 Suggestion e Make sure the handset is placed in the charger correctly The CHARGE light on the telephone base or charger should be on Remove the battery from the handset Then re install the battery and let it charge for 16 hours If the cordless handset is in the charger or in the telephone base but the CHARGE light is not on refer to The CHARGE light is off in this section It may be necessary to purchase a new battery Please refer to the Battery section see page 38 of this user s manual The telephone might be malfunctioning Please refer to the Warranty section see page 50 of this user s manual for further instruction Clean the charging contacts on the cordless handset s and telephone base each month using a pencil eraser or a dry non abrasive fabric Make sure the power adapter and telephone line cords are plugged in correctly and securely Unplug the power adapter Wait for 15 seconds before plugging it back in Allow up to one minute for the cordless handset and telephone base to reset The telephone might be malfunctioning Please refer t
32. er to the Dial type section of this user s manual page 12 to set the dial mode If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your local telephone company charges may apply Eliminate any background noise Noise from a television radio or other appliances may cause the telephone to not dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dialing from another room in your home with less background noise Make sure the power cord is securely plugged into the telephone base Plug the unit into a different working electrical outlet not controlled by a wall switch Move the cordless handset closer to the telephone base It may be out of range Reset the telephone base by unplugging the unit s electrical power Wait for 15 seconds and plug it back in again Allow up to one minute for the cordless handset and the telephone base to synchronize Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away from these electronic devices as possible wireless routers radios radio towers pager towers cellular telephones intercoms room monitors televisions personal computers kitchen appliances and other cordless telephones www vtechphones com Troubleshooting Problem Suggestion There is noise The handset may be out of range Move it c
33. he handset will automatically capitalize the first character of each word Press the left or right NavKey or to move the cursor one space to the left or right Press to entera space Advanced operation Directory Chart of characters Use the dial pad and the chart below to enter a name up to 16 characters Each press of a particular key causes characters to be displayed in the following order rence 7 number of S presses e When entering characters press MUTE REMOVE to backspace To remove the entire name or number press and hold MUTE REMOVE e To insert a dialing pause when entering a telephone number press and hold REDIAL PAUSE for at least three seconds until a p appears on the handset screen www vtechphones com Advanced operation Directory Search the directory Entries are sorted alphabetically and names beginning with numbers are presented first An alphabetical search can be done after entering the directory For example press 5 JKL once to find Jenny twice to find Kristen or three times to find Linda e Press to enter the directory or press the center NavKey when in the directory to choose REVIEW e Use the dial pad to display the first name beginning with a letter associated with that key Dial a directory entry e Press amp to enter the directory or press the center NavKe
34. he minutes or year by increments of ten e Incoming caller ID data sets the time and date You ll need to set the year so the day of the week can be determined from the caller ID information The time will be set automatically only if you subscribe to caller ID service provided by your local telephone company e Setting this clock will not affect the handset clock see page 12 they are individual settings 27 Answering system operation Answering system setup Activate the answering system The answering system must be turned on to answer and record messages If the answering system is turned off the telephone base ANS ON OFF light will be off e To turn the answering system on or off press ANS ON OFF Set the clock Before playing each message the answering system announces the day and time the message was received You should set the day and time before using the answering system so messages are dated correctly If the clock has not been set before you receive messages on your answering system it will announce Time and day not set To set the clock e Press CLOCK the system will announce the current clock setting The system will then announce To set the clock press CLOCK e Press CLOCK again and the system will announce the year e Press SKIP or REPEAT until the system announces the correct year then press CLOCK The system will announce the hour e Press SKIP or REPEAT until the
35. he next setting or press gt a PLAY STOP to save and return to idle mode Set message alert tone This feature programs the system to beep every 10 seconds to alert you of new messages The beeping will stop when all new messages have been reviewed To set the message alert tone e Press SETUP in idle mode until the system announces the message alert tone setting e Press SKIP or REPEAT to select between on or off then press SETUP to save the setting and go to the next setting or press gt a PLAY STOP to save and return to idle mode www vtechphones com Answering system operation Outgoing announcement The outgoing announcement is the message callers hear when calls are answered by the answering system The telephone is preset with a greeting that answers calls with He o please leave a message after the tone You can use this factory announcement or replace it with your own outgoing announcement While in the ANNC menu press ANNC again at any time to exit Record your announcement e While in idle mode press ANNC and the system will announce Announcement press PLAY or press RECORD e Press RECORD and the system announces Record after the tone press STOP when you are done e After the tone speak towards the microphone at the right front of the telephone base from about nine inches away e Press gt a PLAY STOP when finished e The answering system will automatically playback the newly recorded
36. he other party is blocking the name and number information gt GL lt o gt L i GL e me o Le gt www vtechphones com 24 Advanced operation Redial list The telephone stores the five most recently dialed numbers in the redial list You can review redial or save numbers into the directory we oven e When there are already five entries in the redial list the oldest entry is Cjn deleted to make room for the newest entry e Entries are displayed in order from the oldest entry to the most recent entry The redial list can be accessed on the handset by pressing REDIAL PAUSE while in idle mode Dial from redial e While in the redial list press REDIAL or press the up or down or to scroll to the desired number e Press MYYFLASH or SPEAKER to dial the number e To change the number before dialing press the center NavKey to select the number and use the keypad to change the number e Press MUTE REMOVE to backspace or press and hold REDIAL PAUSE for at least three seconds to insert a pause Press KERIEL ASH or SPEAKER to dial the number Delete a redial entry e When in the redial list press REDIAL or press the up or down NavKey or to scroll to the number to be deleted e Press and hold MUTE REMOVE to remove the redial entry There will be a confirmation tone www vtechphones com Answering system operation
37. hones com II Installation Parts checklist Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service Check to make sure the telephone package includes the following f Handsets 4 Telephone base with wall oe ONDA 9 10 Belt clips 4 11 User s manual Chargers 3 Charger adapters 3 Battery compartment 1 Quick start guide Quick start guide mounting desktop bracket Base power adapter Batteries 4 3 Telephone base with wall mounting covers 4 desktop bracket Telephone line cord 4 Chargers 3 5 Base power adapter 6 Charger adapters 3 7 Batteries 4 vtech Q 8 Battery compartment covers 4 9 Telephone line cord 10 Belt clips 4 11 Users manual www vtechphones com Installation Telephone base installation It is recommended to install the telephone base away from any electronic equipment and appliances such as personal computers computer routers television sets microwave ovens and refrigerators Avoid excessive heat cold dust or moisture When a location is selected install the telephone base and the charger as shown below e Plug the connector into the power jack at the bottom of the telephone base and chargers Route cords through slots and plug the power adapter into an electrical
38. ice If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface Th
39. ing desktop bracket installed ready for desktop use If you prefer to mount your telephone on the wall optional it is designed to mount on a standard telephone wall plate For wall mounting follow these instructions Desk table bracket installation To place your telephone base on a desk or table insert the wall mounting desktop bracket First insert the lower portion tabs of the wall mounting desktop bracket into the lower grooves in the telephone base then snap the upper portion tabs of the bracket into place Mount the telephone base on the wall by positioning it so the mounting studs will fit into the holes on the telephone base and wall mounting desktop bracket Slide the telephone base down on the mounting studs until it locks into place To remove the bracket press both upper portion tabs firmly inward and pull the bracket downward until it release from the grooves upper portion tab lower portion tab lower groove Insert the lower portion tabs of the bracket into the upper grooves of the telephone base Snap the upper portion tabs of the bracket into place To remove the bracket press both upper portion tabs firmly inward and pull the bracket upward until it is released from the grooves www vtechphones com Telephone settings Handset layout Earpiece CID caller ID Headset jack 2 5mm X FLASH Press to make or answer a call During a call press to receive an incoming
40. ions below For Customer Service visit our website at www vtechphones com or call VTech Communications at 1 800 595 9511 in Canada visit our website at www vtechcanada com or call VTech Telecommunications Canada Ltd at 1 800 267 7377 Problem Suggestion My telephone does not Make sure the battery is installed and charged correctly see pages 3 and 38 For optimum work at all daily performance return the cordless handset to the telephone base after use Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch Make sure the telephone line cord is plugged firmly into the telephone base and the modular wall jack Unplug the unit s electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and base to synchronize Charge the battery in the cordless handset for at least 16 hours Remove and re insert the battery If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the modular jack and plug in a working telephone If this telephone does not work the problem is probably in the wiring or the local service Call the local telephone company LOW BATTERY is Place the handset in the telephone base or charger for recharging displayed on screen Remove and re install the battery and use it normally until fully discharged then recharge the handset on the telephone base or charg
41. kitchen sink or swimming pool Do not place this product on an unstable table shelf stand or other unstable surface Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home consult your dealer or local power company Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used Do not overload wall outlets and extension
42. ll log press the up or down NavKey or to scroll to the desired entry e f necessary press repeatedly until you see the correct dialing option Press KERIEL ASH or t SPEAKER to dial the entry Save an entry to the directory e When in the call log press the up or down NavKey or to scroll to the desired entry e If necessary press repeatedly until you see the correct dialing option e Press the center NavKey to save the entry e Ifthe entry has a name and a number the screen displays SAVED e Ifthe entry only has a name or a number EDIT NAME or EDIT NUMBER will display on screen Use the dial pad to enter the name or number and press the center NavKey to save the entry e Ifthe entry does not have a name and a number UNABLE TO SAVE will display on screen www vtechphones com we 0 SPEAKER PAUSE REMOVE Renia murt c Advanced operation Call log Delete one or all entries e While in the call log press the up or down NavKey or to scroll to the desired entry e Press MUTE REMOVE to delete an entry Press and hold MUTE REMOVE to delete all entries the screen display DELETE ALL CALLS then press the center NavKey there will be a confirmation tone Handset display screen messages Display Means o The other party is blocking the name information The other party is blocking the telephone number information T
43. loser to the telephone base or interference Appliances or other cordless telephones plugged into the same circuit as the telephone base during a telephone can cause interference Try moving the appliance or telephone base to another outlet conversation Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers My calls fade out or radios radio towers pager towers cellular telephones digital telephones intercoms room cut in and out when monitors televisions VCRs personal computers kitchen appliances wireless routers and am using the cordless other cordless telephones handset Microwave ovens operate on the same frequency as your telephone It is normal to experience static on your telephone while the microwave oven is operating Do not install this telephone in the same outlet or near a microwave oven If your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this solves the problem re locate your telephone or modem farther apart from each other or use a different surge protector The layout of your home or office might be limiting the operating range Trying moving the telephone base to another location preferably a higher location for better reception Disconnect the telephone base from the modular jack and plug in a corded tele
44. me levels high low or off To set the base ringer e Press SETUP in idle mode until the system announces the base ringer setting e Press SKIP or REPEAT until the system announces the desired base ringer volume level then press SETUP to save the setting and go to the next setting or press gt a PLAY STOP to save and return to idle mode www vtechphones com S RECORDI CLOCK f ANNC FIND HANDSET DIGITAL ANSWERING sv SETUP TT e When calling remotely to check for messages selecting toll saver in number of rings setting will help to save long distance charges because the answering system will answer the incoming call after two rings when there are new messages 28 gt Q lt o gt iv i a e me o Le gt e The answering system must be turned on for the message alert tone to function 29 Answering system operation Answering system setup Set remote access code A two digit security code is required to access the answering system from any touch tone telephone The factory default code is 19 To set the remote access code e Press SETUP in idle mode until the system announces the remote access code setting e Press SKIP or REPEAT to change the remote access code by one or press and hold SKIP or REPEAT to change by increments of 10 Press SETUP to save the setting and go to t
45. message playback www vtechphones com 34 Handset display screen messages The telephone number you have entered is already stored in the directory There are no call log entries Calling another handset The cordless handset is searching for the telephone base There are no directory entries Other handset is calling The handset is on an intercom call There is an incoming call The handset is terminating an intercom call The directory is full The battery needs to be recharged Communication between handset and telephone base is lost Connected to the external call during call transfer The handset locator has been activated or the handset is being paged Battery power is low The handset should be placed in the telephone base or charger www vtechphones com Handset display screen messages The ringer is muted temporarily during incoming call Your setting has been saved Destination handset is out of range or on an external call during intercom call You are attempting to save caller ID entry with no name or number The battery is not installed or not installed properly in the handset OR The battery needs to be replaced OR An incorrect battery has been installed by mistake Use only the supplied VTech battery There are un reviewed calls in your call log MUTE has been turned off and the person on the other end can hear you A handset on the telephone line is in use You
46. ndsets and then register the handsets again only one handset can be registered at a time To de register all handsets 1 Press and hold FIND HANDSET on the main telephone base for four seconds 2 When the IN USE light starts to flash release the FIND HANDSET button 3 Press and release FIND HANDSET again The IN USE light will turn off and in a few seconds all handsets will be de registered 4 All handsets will show NOT REGISTERED To register a handset register one handset at a time 1 Place the handset in the telephone base or a charger that is connected to a power outlet If PRESS FIND HNDST 4 SEC ON BASE does not appear on the screen after a few seconds lift up the handset and place it in the telephone base or charger again 2 On the telephone base press and hold FIND HANDSET for four seconds Release FIND HANDSET once the IN USE light comes on After a while the handset will emit a series of tones The newly registered handset will be assigned the lowest handset number not previously assigned to another system handset when successfully registered Repeat steps 1 and 2 if the handset is not successfully registered to the telephone base within two minutes Repeat the registration procedure for each system handset www vtechphones com x pu ddy Troubleshooting Problem The answering system does not answer after the correct number of rings The announcement message is not clear The answering system
47. ne near or on top of a TV or VCR If interference is experienced moving the cordless telephone father away from the TV or VCR will often reduce or eliminate the interference Applies to 25 channel cordless telephones only e Rechargeable Battery ies This product contains either Nickel Cadmium or Nickel Metal Hydride rechargeable battery ies Exercise care in handling battery ies in order not to short the battery with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger e Nickel Metal Hydride Rechargeable Battery ies Dispose of these battery ies in a safe manner Do not burn or puncture Like other battery ies of this type if burned or punctured they could release caustic material which could cause injury Warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from d
48. nother handset without dropping the external call s Press INT e Press the handset number you wish to reach The screen will display CALLING HANDSET X e After the destination handset has answered the intercom call press INT on the originating handset to select between the external call outside and intercom call Answer an incoming call during an intercom call e During an intercom call there will be an alert tone signaling an incoming call e To answer the incoming call press 4 FLASH or 4 SPEAKER on the handset and the intercom call will end automatically e To end the intercom call without answering the incoming call press OFF CLEAR on the handset Find handset This feature allows the telephone base to page all the handsets e Press FIND HANDSET on telephone base all the handset s will ring and the screens display PAGING e To stop paging press FIND HANDSET again on the telephone base TALK FLASH SPEAKER or any dial pad keys 0 9 on the handset Voicemail If you subscribe to voicemail service and you have a new voicemail message the VOICEMAIL indicator on the telephone base will flash and the handset will display NEW VOICE MAIL CA Please contact your local telephone company for more information about voicemail service www vtechphones com Advanced operation Directory The directory on the handset can store up to 50 entries with each entry
49. o the Warranty section see page 50 of this user s manual for further instruction This is a signal that the battery is very low completely depleted or when there is no electrical contact between the battery and the telephone base Ensure the connector of the battery is securely plugged into the handset and place the handset in the telephone base for charging www vtechphones com Troubleshooting Problem There is no dial tone The telephone does not ring when there is an incoming call Suggestion First try all the above suggestions Move the cordless handset closer to the telephone base It might be out of range The telephone line cord might be malfunctioning Try installing a new telephone line cord Disconnect the telephone base from the telephone jack and connect a different telephone If there is no dial tone on the telephone either the problem is in your wiring or local service Contact your local telephone company Make sure the ringer is on See page 10 for handset and page 28 for telephone base Make sure the telephone line cord and power adapter are plugged in properly see page 2 The cordless handset may be too far from the telephone base Move it closer to the telephone base There may be too many extension phones on the telephone line to allow all of them to ring simultaneously Try unplugging some of them If the other telephones in your home are having the same problem the problem is in the wiring
50. oft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If your telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UN PLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the unit out by the unplugged cords 49 www vtechphones com About cordless telephones e Privacy the same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the base and the cordless handset by radio waves so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones Electrical Power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off or if the electrical power is interrupted e Potential TV Interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telepho
51. on or handling neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or www vtechphones com 50 gt x 15 5 x Warranty Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or Product to the extent that the problem is caused by use with non VTech accessories or Product whose warranty quality stickers Product serial numbers plates or electronic serial numbers have been removed altered or rendered illegible or W bt Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or xN Product returned without valid proof of purchase see item 2 below or Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit How do you get warranty service To obtain warranty service in the United States of America please call 1 800 595 9511 In Canada please dial 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product controls and features may save you a service call Except as provided by applicable law you assum
52. or local service Contact the local telephone company charges may apply Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones Test a working telephone at the telephone jack If another telephone has the same problem the problem is in the telephone jack Contact your local telephone company charges may apply The telephone line cord might be malfunctioning Try installing a new telephone line cord Re install the battery and place the cordless handset in the telephone base Wait for the cordless handset to synchronize with the telephone base Allow up to one minute for this to take place www vtechphones com x pu ddy Troubleshooting Problem cannot dial out My cordless handset beeps five times and is not performing normally 43 Suggestion First try all the above suggestions Make sure there is a dial tone before dialing It is normal if the cordless handset takes a second or two to synchronize with the telephone before producing a dial tone Wait an extra second before dialing Make sure the telephone is set to the correct dial mode pulse dial or tone dial for the service in your area Ref
53. ordless handset the microphone on the handset will be muted This reduces Belt clip background noise and improves the sound quality e Ifthe sound quality of the headset is poor try unplugging it and firmly plugging it in again www vtechphones com 4 Plug the 2 5 mm headset into the jack on the side of the handset beneath the small rubber flap Align the pins on the inside edge of the clip with the notches on the sides of the handset Installation About caller ID The caller ID with call waiting features in this telephone lets you see the name and telephone number of the caller before answering the call even when you re already on a call These features require services provided by your local telephone company Contact your telephone company if e You have both caller ID and call waiting but as separate services you may need combined service e You have only caller ID service or only call waiting service or e You do not subscribe to any caller ID or call waiting services but wish to try these services You can use this telephone with regular caller ID service and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service There may be fees for these services and they may not be available in all areas The caller ID feat
54. ouch tone telephone A two digit security code is required to access the system and the factory default code is 19 see page 29 to change it To access remote access e Dial your telephone number from any touch tone telephone e When the system answers and announces the greeting enter the two digit security code e After hearing a double beep enter one of the remote commands in the following table e Hang up or press 8 to end the call Commands in remote standby mode i fPesamesegs OOOO 2 Plays new messagesony O o 7 2 3 twice 4 35 5 T a Repeats the currently playing message PS Playshelpmenu O OOOO fs C z Records the outgoing announcement e TH Dms answering asan a aT Commands during playback mode e Skips to the next message www vtechphones com Answering system operation Message window The message counter usually displays the total number of memos and incoming messages See the list below for explanations of other displays in this counter 0 98 flashing Total number of new message s recorded in idle mode 1 99 flashing Current message number during new message playback 9 i gt Q lt o gt iv a e me o fe gt System is answering a call or being set the time and date or being accessed remotely flashing System is being programmed or initialized 1 99 Current message number during old
55. outlet not controlled by a wall switch e Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone base Route the telephone line cord through slot then plug the other end of the cord into the modular wall telephone outlet Your telephone base comes with the bracket installed for desktop use If you prefer to mount your telephone on the wall plug in the telephone line cord and the power adapter to the telephone base as instructed above before changing it to a wall mount position see page 7 for bracket installation Plug the telephone e line cord into a telephone jack Plug power adapter into an electrical outlet not controlled by a wall switch www vtechphones com e Use only the AC power adapter supplied with this telephone This power unit is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table cabinet outlet 5 a a D r fe 5 If the handset will not be used for a long period remove the battery to prevent possible leakage To order a replacement battery go to www vtechphones com or call VTech Communications Inc at 1 800 595 9511 in the United States In Canada go to www vtech
56. phone If calls are still not clear the problem is probably in the wiring or local service Contact your local service company charges may apply If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact the local telephone company charges may apply Do you have DSL service If yes you need to have a DSL filter installed at every telephone jack that has a telephone connected to it Contact your DSL service provider for filter information www vtechphones com iN RK gt x ke 5 x Troubleshooting Problem hear other calls when using the telephone hear noise in the cordless handset and none of the keys or buttons work My caller ID features are not working properly The system does not receive caller ID or the system does not display caller ID during call waiting 45 Suggestion e Disconnect the telephone base from the telephone jack Plug in a different telephone If you still hear other calls the problem is probably in the wiring or local service Call your local telephone company Make sure the telephone line cord is plugged in securely Caller ID is a subscription service You must subscribe to this service from your local telephone company for this feature to work on your telephone The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment
57. r Telephone base 5725 5850 MHz Handset 2400 2483 5 MHz Telephone base 2400 2483 5 MHz Handset 5725 5850 MHz 95 Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use Handset 158 7mm X 52 7mm X 41 3mm Telephone base 128 4mm X 174 6mm X 77 5mm Handset 145 0 grams including battery Telephone base 423 8 grams Handset 3 cells AAA 3 6V 600mAh NiMH battery Telephone base DC 9V 600mA Charger DC 9V 200mA Directory 50 memory locations up to 32 digits 16 characters per location Call log 50 memory locations www vtechphones com D gt x ke D 5 x Index A About caller lD 5 About cordless telephones 50 Activate the answering system 27 Advanced operation 18 Answer an incoming call during an intercom call 17 Answering intercom and external calls 17 Answering system operation 26 Answering system setup 27 B Base lights 37 Basic operation 14 Battery 38 Belt clip 4 Belt clip amp headset 4 C Calllog 22 Call waiting 15 Chart of characters 19 Clear voicemail 12 Clock setting 12 Commands during playback mode 33 55 Commands in remote standby mode 33 Conference call 16 Contrast 13 D Delete adirectory entry 21 Delete all messages 31 Delete a redial entry 25 Delete from calllog 24 Delete your announcement 31 Desk table bracket installation 7 Dial a call log entry 23 Dial a directory
58. re calling from a touch tone telephone When dialing a number you should remote commands hear tones If you hear clicks then it is not a touch tone telephone and cannot activate the answering system The answering system may not detect the remote access code when your announcement is playing Wait until the announcement is over before entering the code There may be interference on the telephone line you are using Press the dial pad keys firmly when dialing Common cure for If the unit is not responding normally trying putting the cordless handset in the telephone base electronic equipment or the charger If it does not seem to respond try the following in the order listed Disconnect the power to the telephone base Disconnect the battery on the cordless handset Wait a few minutes before connecting power to the telephone base Re install the battery and place the cordless handset into the telephone base or charger Wait for the cordless handset to synchronize its connection with the telephone base Allow up to one minute for this to take place A o Pd ke 131 5 2 x www vtechphones com Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or
59. s ae nda a asr a a a a L ee ee 13 Contrast e RR a e a oa ee 13 Basic operation anoano 14 Make answer and end calls with the handset 14 Handset speakerphone 14 MUTES 5 615 aras as im ine iy e na AL TAa AE komt a 14 NOIR x A n aspan i geek ok d ar eh See Bk ae ees 15 Ringer mute ee ee ee ee 15 Call waiting 0004 15 Intercom 0 5 a a a ear de dae SOs eS A Bases 15 Conference call 16 Transfer an external call ooa aaa 16 Answering intercom and external calls 17 Answer an incoming call during an intercom call 17 Find handeet s soe a a aie 02 eee E a 17 Voicemail s s se soa sor aca ee 17 Advanced operation lt ann 18 DifeCtOny s a e a ek ee ee S 5 18 Store adirectoryentry 18 Chart of characters oaoa 19 Search the directory a aoaaa 20 Dial a directory entry ooa a 20 Edit a directory entry aoaaa aaa aa 20 Delete a directory entry 21 CalllOGs cnn ee ae ek ee Se ee wee es 22 Review the call log 22 Make CID entries ready todial 23 Dial a call log entry a 23 Save an entry to the directory 23 Delete one or all entries 24 Handset display screenmessages 24 Redial Iet lt X ee ee a le Se es 25 www vtechphones com Table of contents Dial from redial aaou 25 Delete aredialentry 25 Answering system operation 26 Message capacity o oo a 2
60. system They are e Memos less than saved played back and deleted the same way as incoming messages one second will not be recorded s Memory is Zul Will be announced if you apee press RECORD Record a memo e While in idle mode press RECORD The system announces record after the tone press STOP when you are done After the tone speak towards the microphone at the right front of the telephone base from about nine ll when the inches away we MATAL caress S memory is full E g a MIC Press m PLAY STOP when you finish recording i Yourmemecan be up to four Memo playback minutes in length e While in idle mode press m PLAY STOP e See Options during playback on page 31 for other options gt Q lt o gt L i a e ge o A fe www vtechphones com 32 e If no key is pressed after entering remote access any new messages will be played automatically e Once the new messages have been played the system will announce the help menu options If no key is pressed within 20 seconds the remote access call is automatically disconnected e If you access the answering system remotely when the memory is full the system will announce Memory is full enter your remote access code from any touch tone telephone 33 Answering system operation Remote access You can access many features of your answering system remotely from any t
61. ures will work only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment Voicemail service If you subscribe to voicemail service provided by your telephone company you can receive voicemail left by the caller When you have new voicemail the handset will display NEW VOICE MAIL 1 www vtechphones com Installation If you subscribe to DSL service If you receive high speed internet through your telephone line commonly referred to as DSL and you are experiencing interference during telephone conversations and or your caller ID features are not functioning properly install a DSL filter to the telephone line between the telephone base and the telephone wall jack To obtain a DSL filter and more information about DSL interference contact your DSL service provider p DSL filter for DSL users i 51 eT L S To single telephone jack RJ11C Telephone line cord www vtechphones com e Most DSL providers recommend installing a DSL filter in every telephone jack Your DSL service provider may provide more information regarding telephone interference L K S D fe gt Installation Wall mounting bracket installation optional Your telephone base comes with the wall mount
62. vely describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 51 www vtechphones com FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15
63. vices the clock will be set automatically with the next incoming call If the date and time on one handset are changed they will not be automatically updated on all other handsets Clear voicemail is a temporary function The light will turn on again after a new message is left 12 a D xe gt Q iy a Q L 13 Telephone settings Display menu In the display menu you can change the wallpaper and contrast To enter the display menu press the center NavKey in idle mode Then press the up or down NavKey or to reach DISPLAY then press the center NavKey to confirm Wallpaper The handset is preset with background pictures wallpaper that will display when the handset is in idle mode To change the wallpaper e Press the center NavKey in idle mode to display the menu e Press the up or down NavKey or to reach DISPLAY then press the center NavKey e Press the center NavKey to select WALLPAPER then press the up or down NavKey or to scan through the choices Press the center NavKey to save Contrast To change the contrast of the selected wallpaper e Press the center NavKey in idle mode to display the menu e Press the up or down NavKey or to reach DISPLAY then press the center NavKey e Press the down NavKey G to reach CONTRAST then press the center NavKey e Press the left or right NavKey or to change the setting then press the
64. when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more If you choose to use a clipping device please make sure to only use the supplied VTech belt clip This Class B digital apparatus complies with Canadian ICES 003 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXx This identifier must be provided to your local telephone company upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to
65. which are compatible with caller ID service If you subscribe to DSL service install a DSL filter to the telephone line between the telephone base and the telephone line jack Contact your DSL service provider for filter information Make sure you subscribe to caller ID with call waiting features services provided by the local telephone company The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with caller ID service If you subscribe to DSL service install a DSL filter to the telephone line between the telephone base and the telephone line jack Contact your DSL service provider for filter information www vtechphones com Troubleshooting Problem Caller ID entries do not match the numbers I need to dial CONNECTING is shown in the handset display window Why don t get a dial tone when try to use this telephone Suggestion e Although the call log entries you receive are 10 digits the area plus the 7 digit number in some areas you may need to dial only the seven digits or a 1 plus the seven digits ora 1 plus the area code plus the seven digits You can change the number of digits that you dial or store from the call log While reviewing the call log press repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number De register all ha
66. y when in the directory to choose REVIEW e Press the up or down NavKey or to scroll to the desired entry or use the alphabetical search to find it e Press LSFLASH or SPEAKER to dial the entry gt GL lt o gt L i GL e me o Le gt Edit a directory entry e Press amp to enter the directory or from the directory press the center NavKey then press the up or down NavKey or to choose REVIEW Press the center NavKey e Press the up or down NavKey or to scroll to the desired entry or use the alphabetical search to find the number Press the center NavKey e The screen displays EDIT NUMBER Use the dial pad to enter the number www vtechphones com 20 21 Advanced operation e Press MUTE REMOVE to backspace or press and hold REDIAL PAUSE for at least three seconds to insert a pause Press the center NavKey e The screen displays EDIT NAME Use the dial pad see the Chart of characters on page 19 to enter the name e Press MUTE REMOVE to backspace or press to insert a space Press the center NavKey to confirm Delete a directory entry e Press amp to enter the directory or when in the directory menu press the center NavKey twice then press the up or down NavKey or Q to choose REVIEW Press the center NavKey e Press the up or down NavKey or to scroll to the desired entry or use the alphabetical search to find

VTech i6789 User's Manual

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