VeriFone 3300 User's Manual
Contents
1. 7 Step 4 Connect the Terminal toa Telephone Line 10 Step 5 Connect the Terminal Power Pack 11 Step 6 Install a Paper Roll in the Printer 13 Step 7 Using the Omni 3300 Card Reader 17 Connect Optional Device s 17 Connect PIN Pad Smart Card Reader Writer or Bar Code Wand 18 Connect a CR 600 Check Reader 19 Clean the Terminal and Printer nuaren errr 20 Tetmimnal g gionale 20 Printer lE i alata asuy sau 21 Printer Troubleshooting 0 2 0 0 eee eee eee 21 VeriFone Service and Support 22 Returning a Terminal for Service 22 Specifications variare aes how Wales eroe 23 Declaration of Conformity 0 2 0 0 e eee eee eee ee 25 Product Certifications 0 0 2c eee eee eee eee 26 Accessories and Documentation 0 00000 e ee eee 28 How to Order iaraa EE NIE 28 lt Co 03300 InstallGuide book Page 4 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide e e SA E Co 03300 InstallGuide book Page 5 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide Install the Omni 3300 If using the optional swivel base refer to Accessories and Documentation page 28 follow the swivel base s ins2. a UN WF Co 03300 InstallGuide book Page 17 Thursday November 25 1999 3 48 PM A i Omni 3300 Installation Guide 3 Press the paper feed button to advance the paper roll a few centimeters inches then tear off the test printout Congratulations Your Omni 3300 terminal should now be completely installed and ready to use Step 7 Using the Omni 3300 Card Reader To conduct a transaction position a card and swipe it through the reader as shown in Figure 9 Figure 9 Using the Omni 3300 Card Reader Connect Optional Device s The Omni 3300 supports the complete line ofVeriFone peripheral devices designed for use with Point Of Sale terminals Use the two ports on the back panel to connect up to two optional devices D 03300 InstallGuide book Page 18 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide Caution Before connecting any peripheral device turn the A terminal s power off the LED is off Turn power on only after you are finished connecting the peripheral device s For complete information about peripheral installation and use refer to the user documentation supplied with those devices Note RS232 type devices do not work with the PIN Pad port PIN Pad type devices do not work with the RS232 port If an optional peripheral device does not function correctly check the port connection Connect PIN Pad Smart Card Reader Wr
3. carton and carefully inspect its contents for possible shipping damage Figure 1 Note If the terminal or any component appears damaged please file a claim with the shipping company and notify your VeriFone distributor or service provider Warning Do not use a damaged Omni 3300 terminal Power Pack Global Power Pack USA Mexico Printer Paper Roll i Spindle CI Paper Figure 1 Omni 3300 Product Components aa a 03300 InstallGuide book Page 7 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide 2 Remove the following items e Omni 3300 terminal Power pack and power cable if applicable Telephone line cord Roll of thermal printer paper in a plastic bag Plastic paper roll spindle Note The roll of thermal printer paper and the paper roll spindle may have been installed prior to shipment 3 Remove all plastic wrapping from the terminal and other components Remove the clear protective strip from the display lens 5 Save the shipping carton and packing material for future use Step 3 Examine Terminal Features Power On LED Indicator Paper Feed Button Internal Printer On Off Switch Card Reader Display ATM Style Keys Programmable Function Keys Color Coded Function Keys Telco Style Keypad Figure 2 Omni 3300 Terminal Features D k WF Co 03300 InstallGuide
4. provide the shipping address where the repaired or replacement unit will be returned 4 Keep all records of the following items VeriFone serial number assigned to the Omni 3300 terminal you are returning for service or repair Shipping documentation such as airbill numbers which you can use to trace the shipment Specifications Power Requirements Omni 3300 terminal AC 22 V 22 V AC 1 9 A 1 9 A DC 25 5 V DC 25 5 V DC 1 2 A 1 2 A SZ 03300 InstallGuide book Page 24 Thursday November 25 1999 3 48 PM A Omni 3300 Installation Guide AC power pack e Input 120 127 V 120 127 V AC 60 Hz 0 6 A 0 6 A e Output 22 V 22 V AC 2 0 A 2 0 A DC power pack Input 100 250 V 100 250 V AC 50 60 Hz 1 2 A 1 2 A e Output 25 5 V DC 25 5 V DC 1 57 A 1 57 A Barrel Connector Polarity 5 O 4 Environmental Operating temperature 0 to 40 C 32 to 104 F Storage temperature 18 to 66 C 0 to 150 F e Relative humidity 15 to 90 no condensation Dimensions e Height 76 mm 3 0 inches e Width 150 mm 5 9 inches Length 321 mm 12 6 inches Weight e Terminal unit weight 1 28 kg 2 82 Ib Shipping weight 3 08 kg 6 79 1b The shipping weight includes shipping carton terminal power pack and cable telephone line cable paper roll and spindle one Omni 3300 Installation Guide and one Omni 3300
5. the terminal Pass through connection A telephone cord runs from the Telset port on the terminal to the RJ11 type Jack on a standard telephone With a pass through connection the line is busy during terminal downloads Caution For the pass through connection do not lift the telephone handset during a transaction Doing so may disrupt the carrier signal and cause the transaction to fail 10 e i DE WZ aK 03300 InstallGuide book Page 11 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide Omni 3300 Terminal RJ11 Type 7 Modular Wall Jack DIO o jam SSS amo SI Direct Connection Omni 3300 Terminal RJ11 Type Modular Wall Jack m MS IE eee fal i S ea RJ11 Type Jack in Telephone Base Pass Through Connection Figure 4 Line Connections Step 5 Connect the Terminal Power Pack Caution Before you connect the terminal s hh power pack check that the on off button is off Il Fo o shown at right 1 Insert the round barrel connector Figure 5 page 12 into the power port identified by the icon at right H co O3300 InstallGuide book Page 12 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide Note The round barrel conn
6. top just below the serrated metal tear strip 5 If necessary press the paper feed button until about 5 centimeters 2 inches of paper emerge from the top 6 Insert the orange plastic spindle into the paper roll and place into the cradle so the spindle s ends rest securely in the two slots 7 Replace the cover by inserting the two front tabs first and lightly pushing down until it snaps into place Fgure 8 Ensure the paper s edge is outside the cover 4 _ S is S 03300 InstallGuide book Page 16 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide E Spindle Figure 8 Paper Roll Spindle and Cover Note To adjust paper position lift the small red release lever on the cradle s right side Figure 6 page 14 until it snaps up The paper now freely moves in the paper path When the paper is correctly positioned lower the lever until it snaps down For paper ordering information refer to Accessories and Documentation page 28 Perform a Power On Printer Test To ensure the printer is operating correctly Turn off power to the terminal 2 Hold down the paper feed button and turn on the terminal The printer test starts then stops after a few seconds When the test begins printing release the paper feed button The test printout with printer information and repeating character strings is about 38 centimeters 15 inches long nix
7. MOD10 PC DB25F terminal to PC 26264 xx 02xxx MOD10 PC DESF terminal to PC Cables for Optional Peripherals 07041 xx MOD10 MDIN9 CR 600 check reader 07042 xx MOD10 4P4C all VeriFone PIN pads 07458 xx MOD10 4 Pin Socket Omni 3xxx to CM 450 Terminal Mounting Platform 07129 nn Plastic base for mounting onto a wall 07456 01 Swivel stand Telephone Line Cord 00124 03 2 1 meter 7 foot telephone line cord silver color with modular RJ11 type connectors Power Pack Contact your local VeriFone distributor to determine which power pack fits your needs 07096 01G AC power pack 05790 03 DC power pack H Co 03300 InstallGuide fm Page 29 Thursday December 9 1999 11 24 AM A i Omni 3300 Installation Guide Thermal Printer Paper CRM0039 High grade thermal printer paper 58 mm 2 25 inch width 25 meter 82 foot length single roll CRM0039 01 CRM0039 in 30 roll bulk package CRM0040 High grade thermal printer paper 58 mm 2 25 inch width 33 meter 108 26 foot length single roll Paper Roll Spindle 02117 03 Plastic spindle for 58 mm 2 25 inch rolls of thermal printer paper orange color Documentation 22124 Rev A Omni 3300 Installation Guide 19731 Rev A Omni 3300 Quick Installation Guide 19732 Rev A Omni 3300 Reference Manual 19733 Rev A Omni 3300 Programmer s Guide lt Co 03300 InstallGuide book Page 4 Thursday November 25 1999 3 48 PM Omni 3300 Installa
8. Quick Installation Guide o NA is 03300 InstallGuide book Page 25 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide Bora erifone A division of Hewlett Packard DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company VASD Manufacturer s Address VeriFone 3755 Atherton Rd Rocklin CA 95765 USA declares that the product Product Name Omni 3300 Model Number P093 XXX XX Product Options All conforms to the following Product Specifications Safety IEC 60950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A11 EMC CISPR 22 1993 A1 A2 EN 55022 1994 A1 A2 Class B IEC 801 2 1984 EN 50082 1 1992 4 kV CD 8 kV AD IEC 801 3 1984 EN 50082 1 1992 3 V m 27 500 MHz IEC 801 4 1988 EN 50082 1 1992 0 5 kV Signal Lines 1 kV Power Lines Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly 1 The product was tested with VeriFone Point of Sales POS systems Rocklin CA USA Pee z December 10 1999 9 tot aa Larry Forman Quality Manager European contact for regulatory topics only VeriFone UK Ltd Salamander Quey West Park Lane Harefield Uxbridge Middlesex UB9 6NZ United Kingdom Tel 44 1895 824031 25 WA 4 lt i Zs 03300 InstallGuide book Page 26 Th
9. Y O3300 InstallGuide book Page 1 Thursday November 25 Bora VeriFone Omni 3300 Installation Guide 1999 3 48 PM O WZ NS Zs O3300 InstallGuide book Page 2 Thursday November 25 1999 3 48 PM A Lithium Battery Caution The Random Access Memory RAM in the Omni 3300 terminal is protected by a lithium battery Do not under any circumstances attempt to replace this battery Failure to comply may invalidate the product warranty Document Title Omni 3300 Series Installation Guide VeriFone Part Number 22124 Revision B Copyright 1999 VeriFone All rights reserved No part of this publication may be copied distributed stored in a retrieval system translated into any human or computer language transmitted in any form or by any means without the prior written consent of VeriFone VeriFone and Omni are registered trademarks ofVeriFone Any other brand names and trademarks appearing in this guide are the property of their respective holders Comments or suggestions on how to improve this document can be sent to Tell_us_more verifone com H Co 03300 InstallGuide book Page 3 Thursday November 25 1999 3 48 PM A i Omni 3300 Installation Guide Table of Contents Install the Omni3300 LL 5 Step 1 Select a Location for the Terminal 5 Step 2 Unpack the Shipping Carton 6 Step 3 Examine Terminal Features
10. aining in the feed mechanism 4 Press the paper feed button to eject the remaining paper Caution Do not attempt to pull paper from the printer A Damage to the paper feed mechanism could result 5 Remove any dirt dust or scraps of paper adhering to or lodged in the printer parts 6 Install a paper roll as described in Install a Paper Roll page 14 Printer Troubleshooting Printer Does Not Work 1 Check all terminal power connections The integrated printer receives its power directly from the Omni 3300 terminal The green power on indicator light should be on 2 Ifthe green power on indicator is blinking on and off the printer is out of paper Remove the paper roll cover and install a new roll of printer paper as described in Install a Paper Roll page 14 3 Ifthe problem persists contact your VeriFone distributor or service provider Lg WF Co 03300 InstallGuide book Page 22 Thursday November 25 1999 3 48 PM A Omni 3300 Installation Guide Printer Paper is Jammed in the Feed Mechanism 1 Remove the paper roll cover Then lift up the small red lever located on the paper roll cradle s right side until it snaps up Figure 6 page 14 The paper can now move freely through the paper feed mechanism 2 Carefully cut the damaged paper from the paper roll and clear the remaining paper from the feed mechanism 3 Lower the paper release lever until it snaps down 4 Re
11. book Page 8 Thursday November 25 1999 3 48 PM A Omni 3300 Installation Guide General Features Viewing from the top Figure 2 notice the following A display screen in the center e Keys A 12 key telephone style keypad Eight function keys four to the right of the 12 key keypad and four above the keypad Four ATM style keys to the display s right A green red indicator LED Light Emitting Diode light A steady green light indicates power is on flashing green indicates no paper in the printer A steady red light indicates a memory problem flashing red indicates the terminal is downloading printer related files right side The icon at right shows the proper A magnetic stripe card reader built into the swipe direction e An internal printer The paper feed button ct icon at right feeds paper through the printer I Connection Ports on the Back Panel Remove the connection port cover beneath the paper roll holder Figure 3 and you will see five jacks or ports V DO 03300 InstallGuide book Page 9 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide m Card Reader Slot Power Port Eee Telset Port i Bar Code PIN Pad Serial Port RS 232 Serial Port Telco Port Figure 3 Connection Ports with Cover Removed These ports connect the Omni3300 to a telephone line optional devices and the powe
12. e paper 58 millimeters 2 25 inches wide and 25 33 meters 82 108 26 feet long Caution Because impact friction temperature humidity A light and oil affect the color and storage characteristics of thermal paper handle it carefully Never load a roll of paper with folds wrinkles tears or holes at the edges or in the printing area For best results cut a straight edge on the paper with scissors before feeding it into the printer MB a 03300 InstallGuide book Page 14 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide Install a Paper Roll 1 Turn on the terminal If the printer needs paper the green LED indicator will flash on and off 2 Remove the paper roll cover by lifting it up Figure 6 Two ridges on the cover s sides show where to grasp it Paper Feed Button Power On Paper Detect LED Indicator Paper Release Lever Paper Roll Cradle Paper Roll Cover Figure 6 Thermal Printer Features 3 Remove the protective strip from the paper and cut a straight edge across its leading end 4 Hold the roll so the paper feeds from the bottom of the roll and insert the cut end into the paper feed slot Figure 7 page 15 2 So S 03300 InstallGuide book Page 15 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide Di Printer Paper Figure7 Loading Paper A built in sensor detects the paper and pulls it through and out the unit s
13. ector on the power pack cable has a plastic lock tab that secures the power cable to the terminal Power Pack USA Mexico Lock Tab Power Pack Global Figure 5 Omni 3300 Power Pack Connection eje WF Co 03300 InstallGuide book Page 13 Thursday November 25 1999 3 48 PM A i Omni 3300 Installation Guide To lock the connector into the power port align the plastic lock tab so it points up Insert lt a the connector then twist it as indicated by the arrow icon above the port arrow and f lock icons shown at right To unlock the connector twist it to the right a toward the unlocked icon shown at right ci i 2 Plugin the power pack Warning Do not plug the power pack into an outdoor outlet or A operate the terminal outdoors Also disconnecting power during a transaction may cause data files stored in terminal memory to be lost Note To protect against possible damage caused by lightning strikes and electrical surges you may want to install a power surge protector When the terminal has power the display screen lights and the green LED indicator flashes on and off if the printer has no paper Step 6 Install a Paper Roll in the Printer The internal printer uses single ply thermal sensitiv
14. gistration number and ringer equivalence number REN for this equipment If requested this information may be provided to the telephone company The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum RENs for the calling area This equipment cannot be used on telephone company provided coin service Connection to Party Line Service is subject to state tariffs This equipment uses the following USOC jacks RJ11C An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice isn t practical the telephone company will notify the customer as soon as possible 26 Q lt Zs 03300 InstallGuide book Page 27 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide Also you will be advised of
15. install the roll of printer paper If the problem persists it may be due to poor paper quality Install a new roll of higher quality paper VeriFone Service and Support For Omni 3300 terminal problems contact your local VeriFone representative or service provider For Omni 3300 product service and repair information e USA VeriFone Service and Support Group 1 800 834 9133 Monday Friday 8 A M 7 P M EST e Global Contact your VeriFone representative Returning a Terminal for Service Note Unless otherwise instructed in this Installation Guide do not under any circumstances attempt any service adjustments or repairs on this product Contact your local VeriFone distributor or service provider Service conducted by parties other than authorized VeriFone representatives may invalidate the product warranty 1 Gather the following information from the printed labels on the bottom of each Omni 3300 terminal Figure 12 Serial number S N xxx xxx xxx DI di 03300 InstallGuide book Page 23 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide Product ID including the model and part number For example Omni 3300 and P093 xxx xx r_ VeriFone Product ID r VeriFone Serial Number Figure 12 Information Labels on Bottom of Terminal 2 Give your VeriFone distributor or service provider this information 3 Describe the problem s and
16. iter or Bar Code Wand Refer to Figure 10 page 19 1 Ifnecessary insert the small modular plug on one end of the PIN pad cable into the PIN pad s modular jack For a bar code wand insert the RJ45 type plug on the end of the cable into the PIN Pad serial port on the back panel 2 If installing a PINpad 101 PINpad 201 or PINpad 1000 position and insert the grommet to secure the cable connection Figure 10 page 19 If a cable is not already connected to the smart card reader writer or PINpad 501 insert the small modular plug on one end of the interface cable into the optional device s modular jack 3 Insert the larger RJ45 type connector on the other end of the PIN pad cable into the PIN Pad serial port on the back panel DI g di 03300 InstallGuide book Page 19 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide Omni 3300 Terminal PINpad 201 301 2000 Omni 3300 _ PINPad Port PINpad Serial Port SC 4xx SC 5xx PINpad 501 A lt PINpad Serial Port Bar Code Wand RU Figure 10 Optional PIN Pad port devices Connect a CR 600 Check Reader Before connecting a check reader or similar device turn the T Caution Check readers require a separate power source terminal s power off the LED is off 1 Ifthe cable is not already connected to the check reader insert the small modular
17. missible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate 27 Q WF Co 03300 InstallGuide fm Page 28 Thursday December 9 1999 11 24 AM A Omni 3300 Installation Guide Accessories and Documentation How to Order e VeriFone Online Store at www store verifone com USA VeriFone Customer Development Center 1 800 233 0522 Monday Friday 7 A M 5 P M MST Global Contact your VeriFone representative Download Cables 0565 1 xx MOD10 MOD 10 terminal to terminal 26263 xx 02xxx
18. plug on one end of the cable into the check reader s modular jack Figure 11 page 20 19 So 03300 InstallGuide book Page 20 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide 2 Insert the larger RJ45 type connector on the other end of the cable into the RS232 serial port on the terminal s back panel Omni 3300 Terminal Pai rsa CSS Omni 3300 RS232 Port Serial Port Figure 11 CR 600 Check Reader Connection 3 Turn on power to the terminal then connect the check reader to a power source Clean the Terminal and Printer Terminal For dirt use a clean cloth dampened with water and mild soap For stubborn stains use alcohol or an alcohol based cleaner Caution Never use thinner trichloroethylene or ketone based solvents they may deteriorate plastic or rubber parts Do not spray cleaners or other solutions directly onto the keypad or display 20 WF Co 03300 InstallGuide book Page 21 Thursday November 25 1999 3 48 PM A i Omni 3300 Installation Guide Printer Every few months check and thoroughly clean the printer Be sure the terminal is connected to a power source 2 Remove the paper roll cover and check it for signs of damage wear or warping 3 Remove the paper and spindle Carefully cut from the roll any paper still rem
19. r supply Telephone Line Ports On the back panel s far left are two RJ11 type modular jacks for connecting the terminal to a telephone line Telset Port The first port is identified by a telephone shaped Telset icon shown at right Use this port to A connect a telephone to the Omni 3300 Telco Port The second port is identified by a Telco icon shown at right Use this port to connect the Omni 3300 to a telephone wall jack D E a 03300 InstallGuide book Page 10 Thursday November 25 1999 3 48 PM Omni 3300 Installation Guide e Ports for Attaching Optional Peripherals Devices In the center are two RJ45 type modular jacks serial ports The RS232 serial port icon shown at right R5232 connects a VeriFone CR 600 check reader or other peripheral device The other serial port identified by Bar Code INA and PIN Pad icons at right connects a PIN pad smart card reader writer or bar code wand S Power Connection Port On the lower right is a round port with a lock notch for securely connecting the terminal to a power source identified by the electrical power icon at right Step 4 Connect the Terminal to a Telephone Line Refer to Figure 4 page 11 1 Direct connection A telephone cord runs from the Telco port on the terminal directly to a telephone wall jack With a direct connection the line is dedicated to
20. tion Guide 30 e e lt Co 03300 InstallGuide fm Page 29 Thursday December 9 1999 11 24 AM Omni 3300 Installation Guide 31 e e aK 03300 InstallGuide book Page 30 Thursday November 25 1999 3 48 PM Bora VeriFone 2099 Gateway Place Ste 600 San Jose CA 95110 USA Telephone 1 408 232 7800 Fax 1 408 232 7811 World Wide Web www verifone com DI inted on recycled paper OMNI 3300 So Installation Guide VeriFone Part Number 22124 Rev B aa
21. tructions before installing your Omni 3300 terminal Step 1 Select a Location for the Terminal When selecting a location consider these important factors Ease of Use e A location convenient for both merchant and cardholder e A flat support surface such as a countertop or table e A location near a power outlet or connection The included power cable is about 1 8 meters 6 feet long Environment Do not use the terminal where there is excessive heat or dust chemicals or oils or humidity or moisture e Avoid locations near electrical appliances or other devices that emit excessive voltage fluctuations or electrical noise for example air conditioners electric motors neon signs high frequency or magnetic security devices or computer equipment e Keep the terminal away from direct sunlight and anything that radiates heat such as a stove or a motor or dustproof and is for indoor use only Any damage to the unit T Caution Do not use the terminal outdoors It is not waterproof from exposure to rain or dust may void your warranty 0 H co O3300 InstallGuide book Page 6 Thursday November 25 1999 3 48 PM A Omni 3300 Installation Guide Warning Do not use the terminal near water including a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using this product during electrical storms Step 2 Unpack the Shipping Carton 1 Open the shipping
22. ursday November 25 1999 3 48 PM Omni 3300 Installation Guide Product Certifications FCC Compliance Manufacturer VeriFone a division of Hewlett Packard Company Model Omni 3300 FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference ina residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorientor relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Part 68 This equipment complies with Part 68 of the FCC rules On the modem board inside this equipment is a label that contains among other information the FCC re
23. your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please contact VeriFone or your local VeriFone Distributor or service center in U S A for repair and or warranty information If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved No repairs can be done by a customer on this equipment It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected This is to avoid damaging the equipment caused by local lightning strikes and other electrical surges Industry Canada NOTICE The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is per
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