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Vanguard VE32LBH User's Manual
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1. ACCESSORY INSTALLATION Continued 15 Connect red heater wire to terminal marked L 4 on heater power switch see Figure 26 or 27 Connect one end of black jumper lead provided in kit to power connection marked D on terminal block and other end to switch terminal marked L 5 see Figure 26 Replace 2 hex screws on rear flanges of blower mount removed in step 5 page 10 Remount harness strap to blower mount if removed Make sure all wires are clear of heater discharge area line up mounting holes on front blower mount to holes in control panels and replace the 2 black pan head screws Raise control cover up and position 2 locking tabs through notched openings in firebox top then slide to left until locked into position see Figure 21 page 11 Tuck any excess slack in harnesses into control cover Swing cover down to line up mounting holes on control panel and replace 2 Phillips screws removed in step 2 page 10 Restore power to unit and check operation of the heater IMPORTANT Be sure to inspect components and wiring for damage before connecting power to unit If any components are found damaged contact an authorized dealer for original DESA replacement parts s or call DESA at 1 866 872 6040 for referral 16 17 18 19 20 21 22 Terminal Block Red L 4 Black N 1 Figure 26 Connecting Heater Wires Terminal Block Heater Blower White A B Red L 4 Whit
2. Heater Rating 1100 Watts 5 8 i Max Bulb Rating 100 Watts Use only on 15 amp circuit y VE32 3651 VE32 29e 36 49 VE32 61 2 2928 VE32 8 VE36 5 4 VE36 35 VE36 51 4 i gt rer 1 VE36 8 Ri EX H Sa t No 5 tow pd os 2 Ga 99285 9 85 28 SS eg 85 gt gt n un Ln o aa ae 22 LE ma Ri 8 No a a 909 gt gt gt gt Fe gt gt t 22 UH u 7 Y LEFT SIDE VE32 34 0 RIGHT SIDE VE36 4141 4 VE32 35 s To VE36 42 Location FRONT Figure 1 Unit Dimensions INSTALLATION Projected Installations can extend any LOCATING FIREPLACE Plan where to locate and frame fireplace Before installation consider the following 1 Fireplace location must allow for wall and ceiling clearances see nstallation Clear ances page 4 2 Fireplace screen should not be exposed to direct sunlight from windows or doors 3 A 15 amp 120 Volt 60 Hz circuit with proper ground must be available A dedi cated circuit should be provided to avoid circuit breaker trips or blown fuses Prefab Mantel Installations are not perma nent and are low cost and easy to install on an open wall space or a corner with an accessible electrical outlet Flush Installations are recommended where living space is limited or at a premium Since the space required to enclose the fireplace would be locate
3. e Y Y Flame Pennant Flame Spacer Figure 38 Locating Flame Pennants 115121 01B www desatech com 19 MAINTENANCE Continued REPLACING LAMP FIXTURES Lamp fixtures may be replaced as follows 1 Turn off all power to fireplace at circuit breaker or fuse 2 Locate any of 3 defective lamp fixtures and trace wiring to crimp connectors in harness and disconnect 3 Remove 2 crimp connectors in harness and disconnect white and black wires on defective fixture See Wiring Diagram Fig ure 28 on page 14 for proper locations 4 Remove 2 Phillips screws at base of defective fixture see Figure 39 5 Remove old fixture and mount new fixture with 2 Phillips screws removed prior 6 Twist bare ends of white and black wires to corresponding wires in main harness and secure them with 2 crimp connectors provided Screws and Washers Reflective Ribbon Bottom Hanger Bracket Crimp Connectors Note There should be no exposed bare wire at any connection Wiring should be secured with wire ties as short as possible and kept away from fan blades If additional parts are required see Replacement Parts on page 22 7 Replace each light bulb with proper color see Replacing Light Bulbs page 14 8 Restore power and check lamp circuit op eration before reassembling imaging unit 9 Reassemble imager See Accessing Imaging Unit page 16 A Make sure power is turned off at supp
4. 36 Light Oak Finish Traditional Design W36DS 36 Red Oak Finish Keystone Design FACE MANTELS FM32BP 32 Primed Federal Design FM32BU 32 Unfinished Federal Design FM32BO 32 Oak Stained Federal Design FM36AP 36 Primed Traditional Design FM36BU 36 Unfinished Traditional Design FM36CP 36 Primed Classic Design FM36CU 36 Unfinished Classic Design FM36CO 36 Oak Stained Classic Design 115121 01B www desatech com 23 ILLUSTRATED PARTS BREAKDOWN MODELS VE32L VE32LB VE32LH VE32LBH VE36L VE36LB VE36LH AND VE36LBH 24 www desatech com 115121 01B instructions listed under Replacement Parts on page 22 of this manual KEY 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 PART NO 111065 02 111062 04 111065 01 111065 03 110870 01 112078 01 112078 02 112076 01 112076 02 20088 112138 01 112138 02 112288 02 112137 02 113662 02 120160 01 112414 01 112414 02 119084 01 110445 01 110973 01 14123 112075 01 112075 02 119089 01 110974 01 M11143 01 111064 01 110439 01 110439 02 111060 01 412302 01 112302 02 112302 04 112302 05 112783 01 17223 112099 01 211439 112305 01 11418 106691 01 108701 01 12105 108440 01 112748 01 112735 01 112743 01 112743 02 1150
5. VE36L and VE36LH Only Refractory Hearth Pan Bracket Bracket ACCESSORY INSTALLATION Continued Insert brick panel beveled edge first through firebox opening Tilt and angle top edge into brick retainer until beveled edge contacts imager and panel is flat against firebox see Figure 20 Align hearth pan bracket over holes near lower edge of brick panel and secure with 2 pan screws provided Replace refractory bracket using 2 screws removed in step 4 page 9 Repeat steps 5 through 7 for opposite panel assembly Replace each screen assembly by po sitioning screen rod into locating holes under top edge of firebox and securing with 2 Phillips screws removed in step 2 page 9 Note Rods may have to be angled into locating holes at the top of each screen pocket Once inserted pull free end of rod forward until it lines up over farthest mounting hole respectively so rods overlap Replace log bed over hearth opening and center between grate and viewing screen Replace glass doors if removed See Optional Glass Doors page 8 Models VE36L and VE36LH Only Figure 19 Removing Refractory Bracket and Hearth Pan Bracket Refractory Bracket A Pan Refractory Retainer Bracket Bracket Figure 20 Installing Brick Panels and Brackets OPTIONAL HEATER ACCESSORY WARNING Disconnect power before attempting any maintenance o
6. is approved for installation ing codes and other applicable in bedrooms regulations to reduce the risk of 8 Under no circumstances should this fire electrical shock and injury fireplace be modified Parts having to be t ion removed for servicing must be replaced 9 Parsons prior to operating this fireplace 9 This fireplace is not intended for use in A WARNING Do not use this bathrooms laundry areas and similar fireplace if any part of it has locations where it would be subject to been under water Immediately call a qualified service techni 10 This fireplace may not be installed out iantoi tthe fi doors or unenclosed space where cian 10 mspes exposed to the elements replace any part of the electrical 11 To disconnect this fireplace turn off at system circuit breaker or fuse panel 12 This appliance must be electrically A CAUTION Extreme caution grounded in accordance with local codes and the National Electric Code ANSI is necessary when any heater is 2 NFPA No 70 or in Canada with CSA used by ornearchildren or C22 1 Canadian Electrical code lids and whenever the heater is 13 Do not insert or allow foreign objects to left operating and unattended enter any ventilation or exhaust openings 7 This may cause an electrical shock fire 1 instructions before using this or damage to fireplace 14 t ible fire d t block ai 2 This fireplace is hot when in
7. lamps rated at 120V 60 Watts for use in a medium sized socket These bulbs are located under the log bed and can be replaced as follows d If you are unsure which bulb needs replacement defective bulbs may be visually located as any of 3 bulbs colored Red Yellow and Orange starting from the left see Figure 12 page 7 Defective bulbs can be replaced individually or for convenience you may want to replace all bulbs at the same time even if only one is defective Disconnect power to unit at main breaker or fuse panel Lift log bed off hearth base to gain access to lamp fixtures Log bed is attached with contact magnets only 4 Remove each defective bulb from its socket and replace with appropriate color and size bulb Note Be careful not to tear or damage reflec tive ribbons If they have come loose they can be easily reattached or replaced at the support brackets See Replacing Reflective Ribbons page 21 5 Return power to circuit and turn main power switch and lamp power on to check opera tion of bulbs before replacing log set If all bulbs are working properly replace the log bed over the center opening in between rear screen and front grate A CAUTION Make sure power is turned off at supply prior to disassembling this unit MAINTAINING MOTORS Motors used on fan and heater assembly are permanently lubricated and do not require lubrication Annual cleaning and or vacuuming around heate
8. page 8 Reinsert panel into each spring clip and align panel into lower locating holes Remove panel finish tighten screws and reinsert panel Spring Clip Locating Hole Figure 17 Installing Fixed Glass Doors OPTIONAL BRICK LINERS Installing or Removing Brick Liner Kits Brick liner kits are available for Models VE36 32 L H see Accessories page 23 These brick panels may be installed anytime after fireplace installation is complete Follow these steps to install left and right brick panels 1 Remove glass doors if equipped Follow instructions under Optional Glass Doors page 8 2 Remove each retaining screw holding screen rods and pull entire screen and rod assembly out of locating hole on inside top edge of firebox see Figure 18 3 Remove log bed from hearth pan and place in a safe area Log bed is attached with contact magnets only 4 Remove two screws holding each refrac tory bracket to firebox Pull up and lift out of positioning slot at bottom of hearth pan see Figure 19 page 10 Note VE36L and VE36LH models require removal of additional hearth brackets and face panels which are held in place by 2 screws on hearth pan and one screw at top retainer bracket see Figure 19 page 10 Locating Holes Screen Rod Retaining Screw Figure 18 Removing Screen Rod Assembly 115121 01B www desatech com 9 10 11 Face Panel Models
9. 58 01 714419 211198 11166 11164 11105 11102 25487 PARTS LIST This list contains replaceable parts used in your fireplace When ordering parts follow the DESCRIPTION Louver Assembly Bottom Louver Assembly Bottom _Louver Assembly Top i Louver Assembly Top Refractory Bracket Face Weldment Hearth Pan Hearth Pan Lower Face Rail Lower Face Rail Door Stop Hearth Pan Bracket Hearth Pan Bracket _ Imager Fireplace Insert Refractory Panel 36 Refractory Panel 32 Hearth Panel Extension Face Extension Face Refractory Standoff Panel Hearth Bracket _ Junction Box Cover Universal Strain Relief Bushing Refractory Retainer Bracket Refractory Retainer Bracket Panel Valance Junction Box Strain Relief Bushing Firebox Outer Wrap Heater Standoff Bracket Heater Mount _ Heater Mount Heater Assembly Top Bottom Fireplace Control Panel Assembly Control Panel Assembly i Control Panel Assembly i Control Panel Assembly Magnet Bracket Magnet Catch Heat Deflector Shield Electrical Bushing 7 8 Control Cover Push On nut Screen Rod 36 Screen Rod 32 Screen Assembly 36 Screen Assembly 32 Log Ember Bed Assembly Grate Viewing Panel Screen 36 Viewing Panel Screen 32 Knockout Plate Supply Cord 6 Foot PARTS AVAILABLE NOT SHOWN Screw 8 x 3 8 Hex B
10. OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ONE 1 YEAR FROM THE DATE OF FIRST PURCHASE AND DESAS LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages so the above limitation on implied warranties or exclusion or limitation on damages may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from state to state For information about this warranty write DESA 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 www desatech com 1 866 672 6040 115121 01 115121 01 Rev B NOTA UPC 11 06
11. Screw 10 x 1 2 Phillips Black Oxide Screw 10 x 1 2 Phillips Black Oxide i Screw 10 x 1 2 Hex Zinc Screw 8 x 3 8 Phillips Zinc i Lava Rock Not a field replaceable part na Eas VES y Bess MTM 90 lt ana 2 gt NNNNNaNaNNaaaaNaa3aa22322ANN NANNNNNNaNN en ayan DONA 115121 01B www desatech com 25 ILLUSTRATED PARTS BREAKDOWN IMAGING UNIT AND CONTROL PANEL FOR MODELS VE32L VE32LB VE32LH VE32LBH VE36L VE36LB VE36LH AND VE36LBH 26 www desatech com 115121 01B PARTS LIST This list contains replaceable parts used in your fireplace When ordering parts follow the instructions listed under Replacement Parts on page 22 of this manual 45 PART NO 412734 01 412734 02 412469 01 112469 02 412469 03 112725 01 412722 01 112736 01 412737 01 112737 02 412738 01 112738 02 114264 01 412739 01 412739 02 412740 01 412741 01 412742 01 414265 01 414279 01 414266 01 114267 01 414268 01 114269 01 114270 01 114271 01 114272 01 114273 01 114274 01 112744 01 111066 03 111066 01 111067 02 111059 01 111059 02 111059 03 111058 01 110799 01 108394 01 108394 01 113042 01 103651 01 103650 01 103646 01 099125 13 11102 114275 01 111066 01 111066 03 DESCRIPTION Flame Power Harness Power Harness Lamp Bulb R
12. VANGUARD ELECTRIC FIREPLACE OWNER S OPERATION AND INSTALLATION MANUAL 7 MODELS VE32L VE32LB VE32LH VE32LBH VE36L VE36LB VE36LH AND VE36LBH PLEASE READ THIS MANUAL BEFORE INSTALLING AND USING APPLIANCE A WARNING If the information in this manual is not fol lowed exactly an electrical shock or fire may result caus ing property damage personal injury or loss of life FOR YOUR SAFETY Do not store or use gasoline or other flammable va pors and liquids in the vicinity of this or any other appliance Installation and service must be performed by a quali fied service agency INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference For more information visit www desatech com TABLE OF CONTENTS Safety Information 2 Product 3 3 Features and Operation fal Accessory Installation T Wiring Diagram orba eicere roubleshooting coimas 15 Technical 4 222 121 22 Replacement 22 SAFETY INFORMATION 6 Any repairs to this fireplace should be A WARNING Electrical wiring done by a qualified service person must comply with local build 7 This fireplace
13. a When replacing viewing screen painted side must face inside of cabinet with pattern facing up Hearth Pan Bracket Brick Liner Brick Liner Refractory Brackets Hearth Pan ard Bracket Figure 33 Accessing Imaging Unit 7 Remove 4 Phillips screws on base cover and lift cover off cabinet base See Figure 36 page 18 Note Only VE32 series models have Face Extensions that require removal to access Imaging Unit Model VE36 series has inner Face Panels that also require removal to ac cess Imaging Unit Refractory Clip Hearth Pan Face Extensions Figure 34 Removing Hearth Pan and Face Extensions VE32 Series Only Viewing Screen Figure 35 Removing Viewing Screen 115121 01B www desatech com 17 MAINTENANCE Continued Figure 36 Removing Base Cover SERVICING FAN BLOWER To remove fan blower 1 2 Follow instructions under Accessing Imag ing Unit page 17 Remove 3 light bulbs from lamp fixtures see Replacing Light Bulbs page 15 Disconnect two 1 4 blade connectors from posts on motor unit Remove 4 hex nuts and washers located on blower mounts at base of cabinet see Figure 37 Hex Nut re Washer Hex Washer eds A Spacer E Posts for Blade Connectors 5 Liftentire fan assembly off of mounts and tilt out of unit 6 Remo
14. ace Lift blower mount up and position 4 locking tabs through notched openings in firebox top Slide assembly forward until locked into position Remove control panel knockout plug lo cated in heater switch position by pressing locking tabs and pushing plug out through front of panel see Figure 24 Firmly insert red power switch into open mount location with ON I indicator positioned on top Connect white heater wire to neutral connection marked B or A on terminal block See partial wiring diagram Figure 25 page 12 Notches for Control Cover Blower Mount Notch 1 of 4 A Control Screws Cover Screws Control Cover Figure 21 Disassembling Blower Mount 14 Connect black heater wire to terminal marked N 1 on heater power switch see Figure 26 page 12 Note On alternate style heaters white and black wires are connected common to terminal N 1 see Figure 27 page 12 Heater Blower Assembly Harness Strap Blower Mount Mounting Screws u Figure 22 Mounting Heater Blower L m Mounting NI Screws Heater Blower Assembly MI Blower i PUE Lor od o os Figure 23 Mounting Alternate Heater Blower Knockout Plug Remove to Install Power Switch Power Switch Mim Figure 24 Installing Heater Power Switch 115121 01B www desatech com 11
15. aining cover ELECTRICAL INSTALLATION 10 Strip back outer Romex to about 4 and A connect black white and green wires ac WARNING Any electrical re cordingly using approved connectors wiring of this appliance must be 11 Tuck tailing wires into junction box and done by a qualified electrician replace cover using 2 remaining screws This wiring must be done in ac 12 Tighten down strain adjustment on uni cordance with local codes and or versal bushing until Romex sheathing is inthe U S A with the current Na secured tional Electrical Code ANSI NFPA IMPORTANT Inspect components and wir ing for damage before connecting power to ie and 2 with CSA unit If any components are found damaged C22 1 Canadian Electric code contact an authorized dealer for original DESA replacement part s or call DESA at 1 866 This fireplace should be con 872 6040 for referral nected to a dedicated 15 Amp MPORTANT Prior to operation remove foam circuit as other appliances may shipping brace located under motor mount cause the circuit breaker to trip See Figure 11 page 7 or fuse to blow when fireplace is in operation Screws wane A junction box with universal strain adaptor 1 is provided to hard wire unit to 15 Outer 120 Volt 60 Hz grounded circuit Power cord Cover must first be removed and universal strain relief bushing inserted into junction box cover before connecting supply line see Figur
16. d beyond an outside wall this installation would require additional planning and construction Check local codes for any restrictions distance into the room A projection may be ideal for a new addition on an existing finished wall Corner Installations make use of space that may not normally be used and provides a wider and more efficient viewing angle and heat distribution Internal Wall Installations provide a discrete option for room separation and can also be an ideal addition to an existing wall Corner Installation Internal Wall Installation LEN amp Installation gt Full Projection 6 Installation Figure 2 Possible Installation Locations 115121 01B www desatech com 3 INSTALLATION Continued INSTALLATION CLEARANCES Minimum clearances to combustible construc tion are Top Back and Sides of Recessed 0 Drywall to Sides of Front Face 0 Min Framing at Nailing Flanges 0 Min Ceiling to Opening 36 Min IFIOOF unire 0 rS RA 36 Min Perpendicular Side Wall 10 Min Mantel Clearances For mantel clearances see Figures 3 and 4 Facing Material May K Be Noncombustible 4 Wall Treatments or Combustible Wood Combustible Wood Mante
17. e N 1 Figure 27 Connecting Alternate Heater Wires Terminal D Terminal L 5 Figure 27 Connecting Jumper Lead NYS TA TERMINAL i WHT ALTERNATE i WHT HARNESS 4 BLK 1 L x 1 HEATER UPPL BN i T POWER WHT ee pee 1 CUTOUT MOTOR NI WHT A RED BLK HEATER BLK COIL cag a eae tri Figure 25 Heater Circuit Diagrams www desatech com 115121 01B TROUBLESHOOTING Note Before troubleshooting system make sure power to circuit from breaker or fuse panel is turned ON The three most common causes of a malfunctioning electric fireplace are 1 Tripped circuit breaker or blown fuse 2 Loose or burned out light bulb 3 Obstructed or clogged fan blower OBSERVED PROBLEM POSSIBLE CAUSE REMEDY No operation or indicator light at power heater switch 1 No power to fireplace 2 Defective switch lamp 3 Defective wiring 1 2 Check circuit breaker or fuse Replace defective switch See Servicing Control Pan el page 16 Check connections from main power harnesses to terminals on control panel See Servicing Control Pan el page 16 Poor flame motion flame pat tern is sporadic or uneven in viewing area Dull flame appearance or inac tive ember bed effect 1 Tangled or
18. e 7 Slot Junction Box page 5 If necessary junction box may be relocated to route supply to left side Mounting 1 Remove 2 screws and outer cover on right side see Figure 10 2 Remove inner screw securing junction box 3 Slide junction box up until mounting tab is lined up to notch in outer cabinet 4 Swing box out and slip retaining flange Screws and out through slot in outer cabinet Outer Cover 5 Remove 2 screws and outer cover on left from Other Side side and reattach on right side of outer cabinet 6 Swing junction box with harness to left side while pulling sufficient length of har ness out through control panel cover to reach mounting location on left side 7 Reinsert retaining flange through slot and swing screw mounting tab back through notch as before 8 Slide junction box down until mounting holes line up and replace inner retaining cover ja Tab Junction Box Cover with Universal Strain Relief Figure 10 Relocating Junction Box to Left 6 www desatech com 115121 01B INSTALLATION Continued Figure 11 Removing Shipping Brace LAMPS AND LAVA ROCK Before operating fireplace lamp bulbs must be inspected and lava rock may be added if desired 1 Liftlog bed off hearth base to gain access to lamp fixtures log bed is attached with contact magnets 2 Turn on power to light circuit and check that all bulbs are operating Bulb place men
19. ed Lamp Bulb Yellow Lamp Bulb Orange Lamp Socket Crossflow Fan Blower Blower Mount Cutoff Panel Left Cutoff Panel Right Flame Panel Assembly White Flame Panel Assembly Black Flame Spacer Assembly Flame Hook Bracket Flame Hanger Bracket Reflective Tape 1 2 Electric Bushing Crimp Connector M4 8mm Phillips Pan Screw 22 5 mm Flat Washer 4 12m Phillips Pan Screw M4 9mm Flat Washer M4 7mm Hex Nut 7 6mm Spring Washer M5 10mm Flat Washer M6 10mm Hex Nut M6 18mm Large Flat Washer 12mm x 15mm Grommet SBR M6 12mm x 5 5mm Spacer Cabinet Base Base Cover Control Panel Decal Control Panel Decal Control Circuit Harness 4 Black Wire Harness 4 White Wire Harness 4 Green Wire Harness Flame Control Panel Control ON OFF Switch ON OFF Switch Hole Plug Lock Nut Control Knob Power Wire Harness Terminal Block 8 32 x 3 8 Phillips Screw m PARTS AVAILABLE SHOWN mem 14 4 Wire Tie Control Panel Decal Control Panel Decal Not a field replaceable part ANANNAN233N23232323232 gt pAARARAADROA0AS S3 o5 ES IE E 1 1 115121 01 www desatech com 27 WARRANTY INFORMATION KEEP THIS WARRANTY Model Serial No Date Purchased Always specify model and serial numbers when communicating with the factory The only warranty app
20. epeat process until both doors are even ly joined spaced and working freely Depress Spring Clip to Release Pivot Pin AL Fold Bifold Door After Releasing Spring Clip to Slide Door Out of Upper Track Remove Pivot Pin From Bottom Face While Sliding Door Out of Upper Track Pivot Pin Figure 15 Installing Removing Glass Doors Side Front Face Spring Clip Partially Opened Door Bx Figure 16 Adjust Glass Door 8 www desatech com 115121 01B ACCESSORY INSTALLATION Continued Removing Bifold Glass Doors Bifold doors may be removed for replacing or cleaning 1 Partially open each door and press up on upper spring clip with a screw driver until outer top pivot pin is free of the clip 2 Fully fold frame assembly and slide upper edge towards center of firebox opening until the guide pins are free of the frame rail see Figure 15 page 8 Installing Series Fixed Glass Doors 1 Hold glass door firmly at both handles and insert top pins into clips located below up per facial edge of firebox opening Make sure top pins snap securely into holes on spring clips see Figure 17 2 Push up on glass against tension of spring clips Swing lower door into face until lower pins clear bottom rail and set into locating holes on each end see Figure 17 Note If pins do not align into spring clips slightly loosen retaining screws on each clip see Figure 16
21. esatech com WIRING DIAGRAM MOTOR CUTOUT CIRCUIT WHT e HEATER ASSEMBLY ELECTRICAL DIAGRAM SPLICE CONNECTION x MALE CONNECTION o FEMALE CONNECTION RED BLK CAUTION DISCONNECT FIREPLACE FROM THE ELECTRICAL SUPPLY BEFORE REMOVING THIS COVER CAUTION USE SUPPLY WIRES SUITABLE FOR 105 C OR EQUIVALENT RED BLK CONTROL PANEL ELECTRICAL DIAGRAM HEATER SUPPLY CONNECTION 1 WHT ALTERNATE _ HARNESS 4 BLK HARNESS GRN FLAME CONTROL BLK HARNESS 24 SiN FRONT HARNESS LAMP CIRCUIT REAR HARNESS MOTOR CIRCUIT WHT BLK WHT y BLK 4 GRN WHT BLK BLK RED LAMP YELLOW LAMP ORANGE LAMP FAN MOTOR FLAME PROJECTOR ELECTRICAL DIAGRAM Figure 28 Wiring Diagram 14 www desatech com 115121 01B MAINTENANCE AX WARNING Disconnect power before attempting any maintenance or cleaning to re duce the risk of fire electrical shock or personal injury AX WARNING Any electrical repairs or rewiring of this unit should be carried out by a licensed electrician in accor dance with national and local codes AX WARNING Do not exceed 60 watts per bulb when replac ing bulbs Use of higher rated bulbs may result in a fire caus ing property damage personal injury or loss of life REPLACING LIGHT BULBS There are 3 colored
22. ge before reconnecting sup ply power to the fireplace CAUTION Note the location of all wires prior to disconnect ing Be sure to reconnect wires to their proper locations If you are unsure aboutthe proper wire locations follow the wiring dia gram Figure 28 on page 14 Control Power Cover Harnesses Figure 30 Detaching Power Harnesses Panel Screws Figure 32 Removing Control Panel www desatech com 115121 01B MAINTENANCE Continued ACCESSING IMAGING UNIT The imaging unit can be accessed from inside fireplace for servicing as follows 1 Remove glass doors if equipped See Optional Glass Doors on page 8 2 Remove screens grate hearth pan brack ets and brick liners See Figure 33 and instructions under Optional Brick Liners page 9 3 Remove 4 Phillips screws holding hearth pan to fireplace and 2 screws located at lower frame rail see Figure 34 4 Liftrear ends of hearth pan up until front edge clears lower frame rail then slide up on end and angle out of fireplace opening 5 Remove 4 Phillips screws holding face extensions at top refractory clips see Figure 34 6 Remove viewing screen from cabinet face Viewing screen is attached by mag nets see Figure 35 Note Do not scratch viewing screen Place on a nonabrasive surface away from work are
23. it on page 17 2 Remove 4 hex screws on lower louver panel and detach louver assembly from front face see Figure 40 3 Rotate top edge of lower frame rail inward and lift upward until locking tabs detach from front face see Figure 40 4 Slide entire imaging unit forward and lift out through front opening see Figure 41 page 22 Note An additional 3 feet of harness is tucked behind imager to permit removal without dis connecting any control wiring Lower Frame Rail Lower Panel Locking Tab Figure 40 Removing Lower Louver Panel and Frame Rail 115121 01B www desatech com 21 MAINTENANCE Continued Note If full replacement of imager is neces sary wiring harnesses must be disconnected and new harnesses reconnected at control panel For proper connection follow wiring diagram shown in Figure 28 page 14 Imaging Unit Figure 41 Removing Imaging Unit TECHNICAL SERVICE You may have further questions about instal lation operation or troubleshooting If so contact DESA s Technical Service Department at 1 866 672 6040 When calling please have your model and serial numbers of your firebox ready You can also visit DESA s technical services web site at www desatech com REPLACEMENT PARTS Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty PARTS UNDER WARRANTY Contact au
24. let with installed see Figure 5 and Figure 6 page 5 3 Plug power cord into outlet Note Power cord comes preattached to right side of cabinet If it is necessary to relocate cord to left side you must remove power cord assembly see Figure 7 Fol low instructions to relocate junction box see Electrical Installation on page 6 Power cord must be properly mounted and reconnected at junction box 4 Slide assembled mantel over fireplace un til nailing flanges are centered into opening flush against rear cabinet facing Cabinet Mantel p Power Cord Electric B Outlet Perimeter Trim Accessory Figure 5 Installing Flush Cabinet Mantel 4 www desatech com 115121 01B INSTALLATION Continued 5 Snap assembled trim kit onto shoulder screws around face to lock fireplace into mantel facing 6 Attach mantel to base according to mantle instructions BUILT IN INSTALLATION Built in installations require a framed enclo sure constructed of 2 x 4 or heavier lumber and sized in accordance with Figure 8 This allows unit to slide into opening and be nailed to stud at sides and top nailing flanges These flanges accept 5 8 drywall or plywood board to finish unit flush to face Optional trim ac cessories are available that will extend 1 2 over rough edge of wall opening see Acces sories page 23 Cabinet Mantel Perimeter Trim Accessory Ou
25. licable is our standard written warranty We make no other warranty expressed or implied LIMITED 1 YEAR WARRANTY DESA warrants this product to be free from defects for one 1 year from the date of first purchase provided that the product has been properly installed operated and maintained in accordance with all applicable instructions To make a claim under this warranty the Bill of Sale or cancelled check must be presented This warranty is extended only to the original retail purchaser This warranty covers the cost of part s required to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center Warranty part s MUST be obtained through authorized dealers of this product and or DESA who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty The product MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective product will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW
26. loose flame pennants 2 Obstructed or clogged fan blower 3 Damaged or dislodged fan blower wheel 1 Burned out or loose light bulb 2 Broken lamp fixture 3 Loose or missing reflective ribbons 1 2 3 1 2 3 Inspect flame pennants Un tangle or replace if neces sary See Servicing Flame Pennants page 18 Check fan blower for de bris Vacuum areas around blower wheel and remove any obstructions See Main taining Motors page 15 Remove and inspect fan blower housing See Servic ing Fan Blower page 18 Inspect light bulbs tighten or replace light bulbs as necessary See Replacing Light Bulbs page 15 Remove and replace broken lamp fixture See Replacing Lamp Fixtures page 20 Inspect reflective ribbons Reattach or replace as nec essary See Replacing Re flective Ribbons page 21 No heat or intermittent heat output If equipped with a heater 1 Obstructed heater blower or blower fan wiring 1 Burned out heat element 2 Defective heater switch or 3 Clear heater fan of debris or blockage vacuum area around blower intake and remove any obstructions in the discharge area See Maintaining Motors page 15 Remov and replace blower heater assembly To access and remove see Optional Heater Accessory page 10 Inspect wiring connections from switch to blower Re place switch if defective See Servicing Control Pan el page 16 115121 01B www d
27. ls and Trims May Extend Above Profile Shown when Maintained within 30 Parameter Shown Framed Material 16 g Ref Top of Cabinet 10 1 2 Min 9 Ref Y 1 Note All Mantel Clearances are Measured from Top of Fireplace Opening Figure 3 Mantel Clearances Edge of Firebox Opening SAA Top View of Fireplace ON Safe Zone EE Sy Combustible 7 1 3 4 Max MaterialMust Not Overlap Front Face lt Minimum 10 from _ Perpendicular Side Wall Figure 4 Mantel Side Clearances CABINET MANTEL INSTALLATION This fireplace may be installed using a cabi net mantel accessory against any wall with an available 120 volt grounded outlet The cabinet mantel accessory includes both a base and a trim kit IMPORTANT To install perimeter trim kit you must install shoulder screws before installing fireplace into cabinet mantel See instructions included with trim kit When installing a man tel accessory you must follow all clearance instructions see nstallation Clearances column 1 1 Assemble cabinet mantel accessory and trim kit by following assembly instructions included with each kit 2 Place hearth base close to wall at desired location Leave enough room to get be hind unit and attach mantel to base once fireplace and mantel has been placed When possible location should be within 3 of power outlet so mantel will cover out
28. ly priorto disassembling this unit IMPORTANT Be sure to inspect components and wiring for damage before connecting power to unit If any components are found damaged contact an authorized dealer for original DESA replacement part s or call DESA at 1 866 872 6040 for referral Reflective Ribbon Support Ribbon T Bracket Cellophane Tape Figure 39 Replacing Fixtures Shown without Flrebox for Clarity 20 www desatech com 115121 01B MAINTENANCE Continued REPLACING REFLECTIVE RIBBONS Ifreflective ribbons become damaged or loose they may be replaced as follows 1 Turn off all power to fireplace at circuit breaker or fuse 2 Locate defective ribbon there are 3 strips mounted on rear cabinet and 3 mounted in base see Figure 39 page 20 3 If upper back cabinet ribbons need re placing remove 4 Phillips screws holding corresponding bottom and top hanger brackets see Figure 39 page 20 4 Remove any loose or damaged ribbon material 5 Cut an 18 strip of reflective ribbon and position top end about an inch above top bracket position see Figure 39 page 20 Note Ribbon material should be ap plied with reflective side up should not be twisted or tangled and should hang slightly loose to allow free movement If additional parts are required see Re placement Parts page 22 6 Replace top hanger bracket using 2 Phil lips screws removed in step 2 and tighten until reflective ribb
29. on is held in place 7 Replace bottom hanger bracket using 2 remaining Phillips screws to secure lower end of reflective ribbon 8 If replacing reflective ribbons located in base remove screws and washers at damaged ends of ribbon 9 Cut a 9 long strip of ribbon and apply across each ribbon support bracket with shiny side facing up see Figure 39 page 20 10 Secure ribbon to brackets by replacing each washer at end of the ribbon and re threading screws through the ribbon into each hole located on support brackets 11 If replacing top reflective ribbons on base cover cut a 3 section of ribbon and split down the middle With shiny side up attach with cellophane tape into rear edge of base cover opening see Figure 39 page 20 12 Readjust flame pennants if removed See Servicing Flame Pennants page 18 13 Reassemble imager See Accessing Imaging Unit page 17 14 Center log bed over opening between viewing panel screen and grate 15 Cover remaining hearth area with 1 4 of lava rock provided if desired CLEANING VIEWING SCREEN Clean viewing screen with an alcohol based nonabrasive residue free cleaner premoist ened hand wipes are ideal Do not use glass cleaners with ammonium abrasive scrubs or degreaser solvents of any kind ACCESSING IMAGING UNIT FOR REPLACEMENT The imaging unit can be removed from inside the firebox for servicing or replacement 1 Follow steps under Accessing Imaging Un
30. r and fan unit is recommended REMOVING REPLACING CONTROL DOOR The upper control door may be removed for service or replacement when necessary 1 Open upper control door see Figure 13 page 7 Remove 4 Phillips screws from deflector shield Angle deflector shield out of open ing see Figure 29 3 Remove 4 Phillips screws from magnet assemblies 4 Lift up on inner control door and push in each end until pivot pins are free of notches located on each side of access opening see Figure 29 Deflector D Shield OO e Magnet Push Assembly Door Up Angle 7 and Door and i Slide Out of Housing Figure 29 Removing Replacing Control Door 1 15121 01B www desatech com 15 MAINTENANCE Continued Rotate control door up into control com partment and slide on end into side of compartment Tilt out one end first then pull remaining door assembly through opening Replace door by starting with door upside down pins up and facing unit Follow step 5 in reverse until pins are firmly set back in notches and door will close Replace discharge deflector and magnet assemblies SERVICING CONTROL PANEL The control panel can be serviced from inside the unit by removing rear control cover on in side of firebox Follow steps 2 through 4 under Optional Heater Accessory page 10 If control assembly needs complete
31. r cleaning to re duce the risk of fire electrical shock or personal injury Blower heater kit model BHKE is available for models VE36 32L and VE36 32LB Either of 2 types of blower heater assemblies can be installed 1 Open upper control door see Figure 13 on page 7 and remove 2 Phillips screws below heater grill on control panel see Figure 21 page 11 Remove 2 Phillips screws holding control cover to control panel inside firebox see Figure 14 page 8 Slide control cover to the right and swing out locking tabs from notched openings on top see Figure 21 page 11 Let control cover hang down off har nesses Be careful not to damage any wiring If necessary unscrew harness strap at blower mount to gain slack Remove 2 hex screws at rear of blower mount see Figure 21 page 11 Slide blower mount towards rear of firebox until locking tabs line up with notched openings and lower mount down and away see Figure 21 page 11 www desatech com 115121 01B 10 11 12 13 ACCESSORY INSTALLATION Continued Remove blower heater assembly with 4 screws from packaging Blower is pre wired for convenience Align blower assembly over hole pattern on blower mount and attach with 4 pan head screws provided see Figures 22 and 23 With discharge pointing towards you guide assembled blower mount into fireplace and center rear mounting flanges between standoff brackets at rear of the firepl
32. replace ment proceed to remove the entire control assembly as follows 1 Remove the glass doors if equipped Follow instructions under Optional Glass Doors page 8 Remove each retaining screw holding screen rods and pull entire screen and rod assembly out from locating hole on inside top edge of fireplace see Figure 18 page 9 Remove log bed from hearth pan and place in a safe area Log bed is attached with contact magnets only This step is included to keep logs from being damaged during panel replacement Remove 2 Phillips screws holding control cover to control panel inside firebox see Figure 21 page 11 Slide control cover to the right and swing out locking tabs from notched openings on top See detail Figure 21 page 11 Pop out bushings on control cover and slip power harnesses free from control cover see Figure 30 Remove magnet assemblies deflector shield and control door See Removing Replacing Control Door page 15 Remove 4 screws from control panel see Figure 31 Tilt entire control assembly forward to clear lower flange at upper door rail and slide assembly down through space between the front face and firebox mount see detail Figure 32 9 Angle control panel out through opening see Figure 32 10 Follow these instructions in reverse order to reassemble control panel assembly Note Be certain that all wires harnesses and bushings are returned to their normal position and free of dama
33. t front left to right are red yellow and orange see Figure 12 Note If bulbs need replacing see Replac ing Light Bulbs page 15 Be careful not to tear or damage reflective strips If they have come loose ends can be easily reattached or replaced at support brackets See Replacing Reflective Ribbons page 19 3 Center log bed over opening between viewing panel screen and grate 4 Cover remaining hearth area with 1 4 of lava rock provided if desired Viewing Panel Screen Red Yellow Figure 12 Bulb Placement FEATURES AND OPERATION This electronic fireplace series features a random flame effect and a realistic log bed with glistening embers that can be adjusted for flame speed and light intensity VE36 32LH models have a circulating heater rated at 1100 Watts Models VE36 32LB and VE36 32LBH include a hand detailed textured red brick lining Access controls by pulling two handle tabs of upper louver until panel releases from magnetic catches and swings down to open position see Figure 13 Figure 14 page 8 shows control layout for heater equipped models with main power switch to flame controls and heater power switch when equipped to heating unit This allows independent and efficient operation of both features Once main power is turned on flame speed and brightness may be turned on and adjusted independently Figure 13 Accessing Controls 115121 01B www desa
34. tech com FEATURES AND OPERATION Continued ON OFF Switch Flame Speed Heater Switch MAIN POWER HOFF Low FLAME SPEED HEATER Flame Brightness Figure 14 Control Panel ACCESSORY Spring Clip INSTALLATION OPTIONAL GLASS DOORS Models VE36L and VE32L will accept bifold glass doors that are fully operable or a fixed panel door that limits access to fireplace see Accessories page 23 Installing Bifold Glass Doors Follow these steps to install left and right operable panels 1 With handle down completely fold panel on its hinges 2 With handle facing center of firebox open ing insert lower pivot pin on door panel into hole in bottom outer edge of firebox opening see Figure 15 3 Keep folded door tilted and slide upper two pins into guide track below upper facial edge of firebox opening 4 Tilt glass assembly fully vertical until outer pivot pin snaps into mounting hole in up per spring clip 5 Once top and bottom pins are secured unfold door into closed position 6 Repeat steps 1 through 5 for opposite door assembly 7 To adjust doors slide partially open Using a Phillips screwdriver loosen hold down screws on spring clips see Figure 16 8 Close both doors until evenly joined at middle and note gap as measured to outer edges of front face 9 Reopen each door one at a time and retighten the hold down screw while pre serving noted gap at each edge 10 R
35. thorized dealers of this product If they can t supply original replacement part s call DESA s Technical Service Department at 1 866 672 6040 When calling DESA have ready your name your address model and serial numbers of your firebox how firebox was malfunctioning type of gas used propane LP or natural gas purchase date Usually we will ask you to return the part to the factory PARTS NOT UNDER WARRANTY Contact authorized dealers of this product If they can t supply original replacement part s call DESA at 1 866 672 6040 for referral information When calling DESA have ready model number of your firebox the replacement part number Note The firebox identification label including model number serial number clearances etc is located on the right front edge of the firebox 22 www desatech com 115121 01B ACCESSORIES Purchase these firebox accessories from your local dealer If they can not supply these accessories call DESA Sales Department at 1 866 672 6040 for information You can also write to the address listed on the back page of this manual PERIMETER TRIM KITS PT32 32 Black PT32B 32 Brushed Brass PT32PB 32 Polished Brass PT32P 32 Platinum PT36 36 Black PT36B 36 Brushed Brass PT36PB 36 Polished Brass PT36P 36 Platinum BIFOLD GLASS DOOR KITS BD32 32 Black BD32B 32 Brushed Brass BD32PB 32 Polished Brass BD32P 32 Pla
36. tinum BD36 36 Black BD36B 36 Brushed Brass BD36PB 36 Polished Brass BD36P 36 Platinum FIXED GLASS DOOR KITS FD32 32 Black FD32B 32 Brushed Brass FD32PB 32 Polished Brass FD32P 32 Platinum FD36 36 Black FD36B 36 Brushed Brass FD36PB 36 Polished Brass FD36P 36 Platinum TEXTURED BRICK REFRACTORY LINER KITS BL32E 32 Red BL32EW 32 White BL36E 36 Red BL36EW 36 White ELECTRIC BLOWER HEATER KIT BHKE 1100 Watt Electric Heater Kit CORNER CABINET MANTEL WITH BASE AND BLACK PERIMETER TRIM C32AU 32 Unfinished Traditional Design 2 5 Light Oak Finish Traditional Design C32HS 32 Dark Oak Finish Classic Design C36AU 36 Unfinished Traditional Design GMC56F 36 Light Oak Finish Classic Design WALL CABINET MANTEL AND BASE WITH FIREPLACE BLACK PERIMETER TRIM W32AU 32 Unfinished Traditional Design W32AOS 32 Light Oak Finish Traditional Design CMA311W 32 Painted White Traditional Design with Dentil Molding CMA306FA 32 Light Oak Finish Traditional Design with Dentil Molding CMA312FB 32 Red Oak Finish Classic Design W32KPA 32 Painted White Neo Classical Design CMA305UA 32 Unfinished Georgian Design with Columns GMC90FA 32 Light Oak Finish Georgian Design with Columns W32DS 32 Red Oak Finish Keystone Design W32GOSA 32 Dark Oak Finish Mission Design W36AU 36 Unfinished Traditional Design GMC55F
37. tlet Cover Plate Universal Strain Relief Cord Mount Assembly L Wire Nuts Figure 7 Relocating Cord Assembly IMPORTANT If installing a perimeter trim kit you must install shoulder screws before insert ing fireplace into opening See instructions included with trim kit If installing a mantel you must follow clearance instructions see Installation Clearances page 4 A hearth extension is suggested for a more pleasing appearance The fireplace may be raised on a wood or non combustible platform supporting its entire width and depth and extending in front of the fireplace as long as louvers are not obstructed Note When installing fireplace in cold cli mates against a non insulated exterior wall wall must be fully insulated in accordance with local building code Platform Subflooring 1 A VE32 15 s VE36 17 Ma _VE32 34 5 VE36 41 14 Figure 8 Framing Dimensions These Dimensions Allow for 11 5 of Clearance to Side Wall of Fireplace and 10 Clearance to Perpendicular Side Walls VE32 37 5 VE36 42 3 VE32 26 5 VE36 29 2 5 AM VE32 529 VE36 58 Figure 9 Corner Dimensions 115121 01B www desatech com 5 INSTALLATION 9 Pull end of 3 wire Romex supply line Continued through universal strain relief bushing in rem
38. use To avoid 2 5 burns do not let bare skin touch hot sur p faces If provided use handles when ac 15 This fireplace has hot and arcing cessing fireplace controls Keep combus sparking parts inside Do not use in areas tible materials such as furniture pillows where gasoline paint or flammable liquids bedding papers curtains at are used or stored This fireplace should least 3 feet from front of fireplace not be used to dry clothing or for hanging 5 tions 3 Extreme caution is necessary when any PERA a heater is used by or near children 16 Use this fireplace only as described Any invalids and whenever the heater is left other use not recommended by the mante operating and unattended facturer may cause fire electric shock or injury t 4 Always place main power switch in the off ae maa position when not in use 17 SAVE THESE INSTRUCTIONS 5 Do not operate fireplace if any part has been damaged or is malfunctioning 2 www desatech com 115121 01B PRODUCT SPECIFICATION VE32 221 4 VE36 241 4 ELECTRICAL SPECIFICATIONS _ m Voltage 120 VAC 60 Hz Sano TOP M Eo Total Amps 12 5 Amps VE32 18M zn Total Watts 1500 Watts 17 470
39. ve screws with washers and hex nuts from fan housing 7 Mount new fan to blower mount in reverse order 8 Slide blower assembly with spacers over mounting lugs and replace washer and nut at each lug Do not over tighten 9 Attach blade connectors to posts on motor mount Note Wire connectors for fan motor are non polarized and may be connected to either terminal for proper operation SERVICING FLAME PENNANTS If flame pennants should become tangled or detached reattach or replace 1 Locate affected flame pennant Slip hem at base of flame pennant over proper hanger bracket position See Figure 38 page 19 for proper location 2 Pullflame cord up to proper hook location use a slip knot to adjust cord length and attach cord to hook 3 Tie another knot over slip knot and trim away excess cord Blower Mount 1 of 4 Figure 37 Removing Fan Assembly Shown without Firebox for Clarity www desatech com 115121 01B MAINTENANCE Continued Note Flame pennant should not be twisted or tangled and should hang slightly loose to allow free movement If cord is too short or pennant is torn you must obtain a replacement flame assembly see Replacement Parts on page 22 4 After connecting and adjusting flame cords soak each knot with a drop of white wood glue or clear nail polish to prevent unraveling Flame Cord Hook a oe
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