Tyco Electronics 4600L User's Manual
Contents
1. User Manual 3200L 32 Interactive Digital Signage TouchMonitor 4200L 42 Interactive Digital Signage TouchMonitor 4600L 46 Interactive Digital Signage TouchMonitor Interactive Digital Signage Computer Module User Manual Interactive Digital Signage Tyco Electron ics TOUCHSYSTEMS SW601176RevA Page 1 of 45 Copyright 6 2010 Tyco Electronics All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Tyco Electronics Disclaimer The information in this document is subject to change without notice Tyco Electronics makes no representations or warranties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for 3 particular purpose Tyco Electronics reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Tyco Electronics to notify any person of such revisions or changes Trademark Acknowledgments Accu Touch CarrollTouch Elo TouchSystems IntelliTouch Tyco Electronics and TE logo are trademarks of the Tyco Electronics group of companies and its licensors Windows is a trademark of the Microsoft group of companies Oth2. Tyco Electron ics TOUCHSYSTEMS SW601176 RevA Page 13 45 Operating System Setup Windows 7 Windows XP Operating Systems The initial setup of the operating system takes approximately 5 minutes Additional time might be needed for different touchcomputer hardware amp operating system configurations You will need to plug in an external mouse and or keyboard into the Computer Module connector panel to execute these steps To set up the Windows 7 or XP OS for the Computer Module turn on the touchcomputer and follow the instructions on the screen Selecting the Language Windows uses English as the default language in menus and dialog boxes You can change this language to suit your preference Flinders EP Proleta Sebu Begone ard Language Oplesna hou can cualomaes indice AP hor differed segn ond languages i and Language ipina alee pou ko change remy numini 30 wr wel he tne an Gictared Ou gt sie 32 puppet har ard ping pour konsa The Sanches ard konti setbng i sel to ErgkihUrted Siats and the ip Urded Dinos Ta change Persie sirga chek Customs Cuntorans grie bl an ar ieser baa ura bnp Large billed pau 51 awensty ol angst method and derer Your del ml test gal language ard method i US keyboard led Ta of change pour cuner configuiaton chek Dieta Chet abs lt Back Ne
3. Unpacking the Touchmonitor To unpack the touchmonitor follow these steps 1 The carton should be oriented in the manner according to its labeling The hinged plastic locks should be at the bottom 2 Open and remove all 4 hinged plastic locks ON N S pr N 0 Q gt P NS HE N SS 4 SS ia S A 2 Q 2 S S IQ N ES SN Se IN 5 Se A VG Q QA x S 4 PG gt N a P S NS YO ea 4 With the top lid removed you now have access to the touchmonitor and the included accessories User Manual Interactive Digital Signage Tyco Elec tron ics TOUCHSYSTEMS SW601176 RevA Page 5 5 45 Note For your health and safety It Is strongly recommended that at least two people handle lift or move these touchmonitors Two handles are provided on the unit s back for easier handling Check that the following items are present and in good condition e Touchmonitor with protective sheet for its face e APR TouchTools CD e USB Drive containing the touchmonitor s unique APR Calibration file e Quick Install Guide e Japanese language regulatory information pamphlet e HDMI cable e VGA cable e USB cable e Null modem serial cable e Audio cable e North America Europe Korea United Kingdom Argentina Taiwan China Korea amp Japan power cables e 3 pin to 2 pin adapter
4. Display OSD Four OSD buttons are provided on the rear of the monitor to adjust various display parameters The same buttons are provided on an optional OSD Control Box which can plug into the PS 2 connector on the touchmonitor connector panel MENU 4 gt SELECT I The buttons and their functionality are Button Function when OSD is not displayed Function when OSD is displayed Menu Display OSD main menu Return to previous OSD menu Increase value of selected parameter Display OSD Color Luminance submenu p select previous menu item Display OSD Audio submenu Decrease value of selected parameter select next menu item Select Display Video Source submenu AN men select submenu to enter User Manual Interactive Digital Signage Tyco Flectron ics TOUCHSYSTEMS SW601176 RevA Page 24 of 45 Using the OSD buttons controls an on screen graphical user interface which displays on top of your input video allowing intuitive adjustment of the following display parameters Parameter Available Adjustment Bri Increase decrease monitor brightness rightness Default maximum Contrast Increase decrease monitor contrast Allows fine adjustments of the panel s pixel dot clock Not applicable when using HDMI video or the Computer Module Adjusting too far will adversely affect APR functionality Allows fine adjustments of the panel s pixel dot clock phase Not applicable when using HDMI video or the Com
5. particular optimization default Best Signature APR performance optimized for signature capture applications Point of Sale APR performance optimized for Point of Sale applications Gaming APR performance optimized for gaming applications Set APR Preference Usage Type Oo Best Signature Q Gaming O General Select Default r L User Manual Interactive Digital Signage TOUCHSYSTEMS SW601176 Rev A Page 23 of 45 Tyco Electron Ics Video Generally for best performance the output resolution of your video source should match the display s native resolution See the display specifications in Appendix C to find your Touchmonitor s native resolution Operating in other resolutions will degrade video performance For further information about video resolutions please refer to Appendix A For full APR touch functionality the input video image should be fully scaled to the display s native resolution Your Touchmonitor will likely not require video adjustments However for analog VGA video variations in video graphic card outputs may require touchmonitor adjustments through the OSD to optimize the quality of the touchmonitor s displayed image Also to reduce the need for adjustments for different video mode timings the monitor correctly scales and displays some of the video industry s most common video timing modes Refer to Appendix C Technical Specifications for a list of these Preset Video Modes On Screen
6. powered off and on If there is a power failure the touchmonitor settings will not default to the factory specifications User Manual Interactive Digital Signage Tyco Flectron ics TOUCHSYSTEMS SW601176 RevA Page 26 of 45 OSD and Power Lockouts Press and hold the Menu and Up buttons for two seconds to enable disable the OSD Locking feature When the OSD Locking is enabled pressing any of the Menu Up Down or select keys will have no effect on the system Press and hold the Menu and Down buttons for two seconds to enable disable the Power Locking feature When the Power Locking is enabled pressing the power switch will have no effect on the system Audio Audio from the TouchMonitor Line In TouchMonitor HDMI Computer Module Line In or Computer Module HDMI ports can be played over the touchmonitor s internal speakers See the Audio Source OSD parameter for details When headphones are plugged into the headphone output jack the internal speakers turn off and audio is played over the headphones Volume and muting of the speaker and headphone outputs can be controlled by the OSD r L User Manual Interactive Digital Signage TOUCHSYSTEMS SW601176RevA Page 27 45 Tyco Electron Ics Chapter 7 Technical Support If you are experiencing trouble with your touchmonitor refer to the following suggestions the problem persists please contact your local dealer or
7. slandt Eder Sin Larki Urag Selecting the Time Zone When the following window appears you can change the Computer Module s time zone date and time After making any changes click Next to finish Windows Setup completes the OS installation Windows oF Professhonal Setup Date and Time Settings Sool the connect date ard bena bor your Windoer compuler Babe amp Time 25 Thasday Febnsary 16 2006 64143 PM Time Zone at GMT 05 00 Easten Time U5 amp Canada Automatic als adjust clock Io daplight sawing changes User Manual Interactive Digital Signage Tyco Elec tron ics TOUCHSYSTEMS SW601176 RevA Page 16 of 45 Installing the APR Touch Technology Software for Elo Computer Modules with Windows 7 and Windows XP some software installation is required for the APR touchmonitor to work with the Computer Module You will need to plug in an external mouse and or keyboard into the Computer Module connector panel to execute these steps Visit the Elo TouchSystems website www elotouch com for e The latest touch driver versions e Additional touch driver information e Detailed touch driver installation guides e Touch drivers for other operating systems 1 Install the APR Calibration file onto the Computer Module e Insert the touchmonitor s unique APR Calibration USB Drive into one of the Computer Module s USB ports e The APR Calibration USB Drive contains only one file Co
8. such failure and shall provide to Seller the opportunity to inspect such Products as installed if possible The notice must be received by Seller during the Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller s options either i modifying or repairing the Product or ii replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is unable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at Seller s option either refund to Buyer or credit to Buyer s account the purchase price of the Product less d
9. the Support Information section of the Systems Properties menu The Systems Properties menu can be accessed by 1 Right clicking the My Computer icon and selecting Properties from the drop down menu or 2 Click the Start button go to the Settings gt Control Panel menu and selecting the System icon User Manual Interactive Digital Signage Tyco Flectron ics TOUCHSYSTEMS SW601176 RevA Page 28 of 45 Appendix A Native Resolution An LCD panel s native resolution is its width and height measured in number of pixels In almost all cases an image displayed on an LCD monitor will look best when your computer s output resolution matches the LCD panel s native resolution For computer output resolutions at non native resolutions the monitor will scale the video to its panel s native resolution For smaller input video resolutions this involves stretching the input image in the X and Y dimensions to fit the panel For larger input video resolutions this involves compressing the input image in the X and Y dimensions to fit the panel An unavoidable byproduct of the scaling algorithms is a loss of fidelity when the computer s output video image is scaled by the monitor to fit the display This loss of fidelity is most apparent when viewing feature rich images at close distances for example images containing small font text User Manual Interactive Digital Signage TOUCHSYSTEMS SW
10. typical With APR Touchscreen 630 cd m2 typical 50 000 hrs minimum 60 000 hrs typical to half brightness Display Active Area LCD Panel type Pixel Pitch LCD Panel native resolution Contrast Ratio Brightness Response Time 6 5 ms typical grey to grey time 16 7 million Number of Displayable Colors Viewing Angle 89 typical from left right top and bottom sides Analog VGA connector DE 15 Female HDMI connector HDMI Type A receptacle H Sync range 31 5 80 KHz V Sync range 47 61 Hz Analog VGA levels 0 7V into 75Q terminations Analog VGA Sync types Separate Composite Sync on Green Analog VGA Sync polarities Positive or Negative HDMI version supported 1 3 Preset Video Modes 640x480 60Hz 720x480 60Hz 800x600 56 60Hz 1024x768 60Hz 1280x720 50 60Hz 1280x960 60Hz 1280x1024 60Hz 1366x768 60Hz 1440x900 60Hz 1680x1050 60Hz 1920x1080 50 60Hz Plug And Play EDID 1 3 file provided over DDC2B interface Input Connector 3 5mm TRS jack Input Signal Range 1Vrms OdBV maximum Audio Internal Speakers a pair of stereo 10W speakers Headphone Output Connector 3 5mm TRS jack Headphone Output capable of delivering 90mW per channel continuous RMS power into a 32 ohm load for 8 1KHz signal at 0 2 THD lt 5 OD 3 O Oo i User Manual Interactive Digital Signage F TOUCHSYSTEMS SW601176RevA Page 35 of 45 Tyco Electron ICS Weight amp Dimensions Environmental Cond
11. 120V 60Hz Weight without Computer Module Kg Weight with Computer Module Kg Dimensions mm Packaged Computer Module ships separately Weight TBD Kg Dimensions 1194 x 305 x 788 mm Operating Temperature 0 C to 40 C Humidity 20 to 80 RH non condensing Altitude 0 to 3658 m Storage Temperature 20 C to 50 C Humidity 10 to 90 RH non condensing Altitude 0 to 12192 m User Manual Interactive Digital Signage SW601176 RevA Page 39 of 45 Tyco Electronics 46 Interactive Digital Signage TouchMonitor Dimensions All dimensions in mm User Manual Interactive Digital Signage Tyco Elec tron ics TOUCHSYSTEMS SW601176 RevA Page 40 of 45 Elo Digital Signage Computer Module Option 1 Option 2 Intel Celeron Dual Core Intel Core 2 Duo Available Processors E1500 2 2GHz E8400 3 0GHz 512KB L2 Cache 6MB L2 Cache RAM 800MHz min 1GB DDR2 DIMM 2GB DDR DIMM on 1 of 1 slot on 1 of 1 slot Chipset Intel G41 Express Intel G41 Express Intel GMA X4500 Intel GMA X4500 in l Microsoft Windows XP Professional Service Pack 3 Available Operating Systems No Operating System Hard Disk Drive 160GB 2 5 SATA Serial Ports 2 x RS232 USB Ports 4 x Type A Gigabit Ethernet Port 1 x LAN RJ45 Audio Ports 3 5mm TRS jacks for Audio In Audio Out Microphone In Real time clock Replaceable lithium ion battery for clock p Power supplied by Elo Digital Signage TouchMon
12. 601176RevA Page 29 of 45 Tyco E lectron ICS Appendix B Safety amp Maintenance Safety To avoid risk of electric shock follow all safety notices and do not disassemble the touchmonitor or Computer Module They are not user serviceable The slots located on the sides and top of the touchmonitor case are for ventilation Do not block or insert anything inside the ventilation slots The touchmonitor is equipped with a 3 wire grounding power cord The power cord plug only fits into a grounded outlet Do not fit or modify the plug into an outlet that has not been configured for this purpose Do not use 8 damaged power cord Only use the power cord that came with your Elo TouchSystems TouchMonitor Use of an unauthorized power cord might invalidate your warranty Ensure that your installation is equipped to maintain the specified environmental conditions listed in the Technical Specifications in Appendix C Care and Handling The following tips will help keep your touchmonitor functioning at an optimal level eDisconnect the AC power cable before cleaning e To clean the display unit cabinet use a cloth lightly dampened with a mild detergent elt is important that your unit remains dry Do not get liquids on or inside the unit If liquid does get inside have a qualified service technician check it before you power it on again eDo not wipe the screen with a cloth or sponge that could scratch the surface e To clean the Touchscreen us
13. EEP and OFF modes For detailed power consumption specifications refer to Appendix C Technical Specifications Touching the screen will bring the system out of SLEEP mode similar to moving the mouse or pressing a keyboard key To improve reliability and reduce wasteful power consumption disconnect the AC power cable when long periods of disuse are planned APR Touch Technology Multiple touchmonitor functionality is not supported for these APR touchmonitors For full APR touch functionality the input video image should be fully scaled to the display s native resolution Your APR Touchmonitor is factory calibrated and will never need manual calibration I 8 User Manual Interactive Digital Signage Tyco Electron ics TOUCHSYSTEMS SW601176 RevA Page 22 of 45 The APR performance can be customized to better suit your application Access the Set APR Preference window from the Mode tab of the Elo APR driver control panel Elo Touchscreen Properties General Mode Sound Properties 1 About Mouse button emulation mode Drag delav touch A C Click f Click on release Untouch Timeout 10 Seconds Options Double click area Hide arrow mouse pointer Left handed mouse Show tool tray utility Set APR Performance Preference ee Cancel Apply Help Select the usage type best suited for your application then press Apply General No
14. GSENSD mODOODOOC User Manual Interactive Digital Signage Tyco Electron ics TOUCHSYSTEMS SW601176 RevA Page7 of 45 3200L 4200L 4600L Power Status LED Power Status LED Touchmonitor Connections 1 Connect the HDMI and or VGA video cables between the monitor s HDMI VGA input connectors and your HDMI VGA video source respectively Tighten the VGA cable s screws for best EMI performance and strain relief 2 Connect the USB touch cable between the monitor s USB connector and the PC s USB port 3 Connect the audio cable between the monitor s Audio In jack and your audio source 4 Select the correct power cable for your region Connect it between the AC power source and the touchmonitor s POWER IN connector 5 Replace the cable cover if desired 6 The touchmonitor ships in an OFF state Press the power button to turn it on ilf User Manual Interactive Digital Signage Tyco Electron ics TOUCHSYSTEMS SW601176 RevA Page 8 of 45 Installing the APR Touch Technology Software for Windows 7 Vista XP WEPOS and 32 bit Server 2003 Some software installation is required for your APR touchmonitor to work on your computer Visit the Elo TouchSystems website www elotouch com for e The latest touch driver versions e Additional touch driver inform
15. Manual Interactive Digital Signage Tyco Flectron ics TOUCHSYSTEMS SW601176 RevA Page 45 45
16. Page 31 of 45 Appendix C Technical Specifications 32 Interactive Digital Signage TouchMonitor Available Touch Technologies Display Active Area LCD Panel type Pixel Pitch LCD Panel native resolution Contrast Ratio Brightness Response Time Number of Displayable Colors Viewing Angle TOUCHSYSTEMS 7 lt 5 E O Oo 2 EEE gt a lt APR 760 mm x 450 mm 32 TFT Active Matrix 0 51075 mm x 0 51075 mm 1366x768 3500 typical LCD Panel 450 cd m2 typical With APR Touchscreen 405 cd m2 typical 50 000 hrs minimum to half brightness 20 ms typical Rise Fall time 16 7 million 89 typical from left right top and bottom sides Analog VGA connector DE 15 Female HDMI connector HDMI Type A receptacle H Sync range 31 5 80 KHz V Sync range 50 61 Hz Analog VGA levels 0 7V into 75Q terminations Analog VGA Sync types Separate Composite Sync on Green Analog VGA Sync polarities Positive or Negative HDMI version supported 1 3 Preset Video Modes 640x480 60Hz 720x480 60Hz 800x600 56 60Hz 1024x768 60Hz 1280x720 50 60Hz 1280x960 60Hz 1280x1024 60Hz 1366x768 60Hz 1440x900 60Hz 1680x1050 60Hz 1920x1080 50 60Hz EDID 1 3 file provided over DDC2B interface User Manual Interactive Digital Signage im SW601176 RevA Page 32 45 Tyco Electron ics Input Connector 3 5mm TRS jack Input Signal Range 1Vrms OdBV maximum Internal Speakers a pair of st
17. al Signage Tyco Flectron ics TOUCHSYSTEMS SW601176 RevA Page 18 45 Note Do not lose the touchmonitor s APR Calibration USB Drive or APR Calibration file It is unique to your touchmonitor and required for that touchmonitor to function If you need to connect this touchmonitor to a different computer or If you need to update the touch driver on your computer you will need this APR Calibration USB Drive again l User Manual Interactive Digital Signage i 7 TOUCHSYSTEMS SW601176RevA Page 19 45 Tyco Electron Ics Chapter 5 Mounting Note For your health and safety It Is strongly recommended that at least two people handle lift or move these touchmonitors Two handles are provided on the unit s back for easier handling Note When laying the display face down for attaching mounting brackets or stands protect the glass on the face from scratching and damage Lay the display on 3 non abrasive surface or first protect the display face with film or foam General Mounting Information Two mounting orientations are supported Landscape and Portrait I B User Manual Interactive Digital Signage Tyco Flectron ics TOUCHSYSTEMS SW601176 RevA Page 20 of 45 Select the desired mounting orientation from the display s On Screen Display OSD Mounting menu for OSD text rotation and to light the correct logo The holes located on the sides and top of the touchmonitor case are for ventilation Do no
18. ation e Detailed touch driver installation guides e Touch drivers for other operating systems 1 Disconnect the USB cable between the monitor s USB connector and your PC s USB port 2 Install the APR driver onto your computer e Insert the APR TouchTools CD into your computer The CD should automatically start the Elo installation program Alternatively download and run the latest drivers available from the Elo website e Follow the steps given by the Elo installation program 3 Install the APR Calibration file onto your computer e Make sure the APR driver has been installed first e Insert the touchmonitor s unique APR Calibration USB Drive into your computer s USB port e The APR Calibration USB Drive contains only one file Copy this file into the folder C Program Files Elo TouchSystems APRdata EX fl c Program Files EloTouchSystems aPRdata AE a gt File Edit View Favorites Tools Help ae Bac i Y search e BJ JLE Mame Size Type Date Modified Aee e 12 808 Fie 11 19 2009 1 43 PM a Q Back 7 Bi po Search Folders Hee gt Address io C Program FilestEloTouchsvstems PR data 30 Address Es Size Type Date Modified File Folder 3 5 2010 3 18 PM fez Lut bin 46 KE BIN File 1192010 2 32 PM l 1 User Manual Interactive Digital Signage Tyco E lec tron ics TOUCHSYSTEMS SW601176 RevA Page 9 0
19. contact Elo TouchSystems Customer Service Solutions to Common Problems Check that the AC power cable is properly connected Verify the AC power source is functioning Disconnect the AC power cable and verify that the Computer Module is properly installed Reconnect the AC power cable The touchmonitor does not respond when turning on the system The Computer Module does not respond when turning on the system Use the OSD to increase the contrast the Power Status LED is blinking the monitor or Computer Module may be in SLEEP mode Press Monitor display is blank any key move the mouse touch the Touchscreen to see if the image reappears Adjust your computer s resolution timing mode to be Monitor displays an Out Of Range within the allowable timing ranges specified for your message touchmonitor in Appendix C Technical Specifications For APR touchmonitors verify your computer or Elo Computer Module has the latest drivers installed and Touch functionality doesn t work has your touchmonitor s corresponding APR Calibration file installed Refer to the Setup chapters for details Technical Assistance Visit www elotouch com go websupport for online self help Visit www elotouch com go contactsupport for technical support See this user manual s last page for worldwide technical support phone numbers Technical assistance for the Computer Module with Windows OS is also available on the computer in
20. e window or glass cleaner applied to a clean cloth or sponge Never apply the cleaner directly to the touchscreen Do not use alcohol methyl ethyl or isopropyl thinner benzene or other abrasive cleaners l User Manual Interactive Digital Signage Y im TOUCHSYSTEMS SW601176 RevA Page 30 of 45 Tyco Elec tron Ics Mercury Warning This product consists of devices that may contain mercury which must be recycled or disposed of in accordance with local state or federal laws Within this system the backlight lamps in the monitor display contain mercury Waste Electrical amp Electronic Equipment Directive WEEE This product should not be disposed of with household waste It should be deposited at a X facility that enables recovery and recycling Operating System Recovery Windows 7 and Windows XP If for any reason the Computer Module s operating system and software need to be recovered insert the included recovery disk into an external DVD ROM drive and reboot the touchcomputer Follow the on screen instructions to complete the recovery Note All data is deleted during the recovery process The user bears responsibility for data and software backup and archiving Elo TouchSystems does not accept liability for lost data or software Note The end user must comply with the Microsoft Windows Licensing Agreement User Manual Interactive Digital Signage Tyco Flectron ics TOUCHSYSTEMS SW601176 RevA
21. epreciation calculated on a straight line basis over Seller s stated Warranty Period These remedies shall be the buyer s exclusive remedies for breach of warranty Except for the express warranty set forth above seller grants no other warranties express or implied by statute or otherwise regarding the products their fitness for any purpose their quality their merchantability their non infringement or otherwise No employee of Seller or any other party is authorized to make any warranty for the goods other than the warranty set forth herein Seller s liability under the warranty shall be limited to a refund of the purchase price of the product In no event shall Seller be liable for the cost of procurement or installation of substitute goods by Buyer or for any special consequential indirect or incidental damages Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to i assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and ii determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer s products which include or incorporate Products or components manufactured or supplied by Seller Buyer is solely responsible for any and all representations and warranti
22. er product names mentioned herein may be trademarks or registered trademarks of their respective companies Tyco Electronics claims no interest in trademarks other than its own l User Manual Interactive Digital Signage Tyco Flectron ics TOUCHSYSTEMS SW601176 RevA Page2of45 Table of Contents Chapter 1 Introduction 4 Chapter 2 Unpacking rrvrrrvrrrrernrrrnrornrernrernversvorsvenrvvernrernvrrnvernvernnen 5 Chapter 3 Touchmonitor Installation 22 7 Chapter 4 Computer Module Installation 11 Chapter 5 Mounting srrrrrrnrrrnrornrornrorsvorrvorrvrrrvnrrvvnrvrrrnvernvernvernvernnen 20 Chapter 0 22 Chapter 7 Technical 28 Appendix A Native Resolution 29 Appendix B Safety amp Maintenance cece eee 30 Appendix C Technical 0601108110 32 Appendix Regulatory Information ee 42 Appendix Warranty meroeeroreeroerrorerrvrerrvrerrvrerrvrerrvrersvrrrsnverrnnennnr 44 l User Manual Interactive Digital Signage i 7 TOUCHSYSTEMS SW601176 Rev A Page 3 of 45 Tyco Electron Ics Chapter I Introduction Product Description Your new Interactive Digital Signage TouchMonitor combines Elo TouchSystems reliable performance with the latest developments in touch technology and display design This combination of features creates 8 natural flow of information between 8 user and the touchmonitor This touchmonitor incor
23. ereo 10W speakers Headphone Output Connector 3 5mm TRS jack Headphone Output capable of delivering 90mW per channel continuous RMS power into a 32 ohm load for a 1KHz signal at 0 2 THD Input Connector IEC 60320 C14 Input Voltage Range 100 240VAC 50 60Hz Power Consumption touchmonitor Only 120V 60Hz ON W typ 213W max SLEEP typ max OFF typ max Power Consumption touchmonitor with Computer Module 120V 60Hz ON W typ 363W max SLEEP typ max OFF typ max Unpackaged Weight without Computer Module 20 2 Kg Weight with Computer Module 22 8 Kg Weight amp Dimensions Dimensions 487 x 797 x 135 mm Packaged Computer Module shipped separately Weight TBD Dimensions 939 x 280 x 635 mm Humidity 20 to 80 RH non condensing Altitude 0 to 3658 m Environmental Conditions Storage Temperature 20 C to 50 C Humidity 10 to 90 RH non condensing Altitude 0 to 12192 m I User Manual Interactive Digital Signage Tyco Flectron ics TOUCHSYSTEMS SW601176 RevA Page 33 of 45 327 Interactive Digital Signage TouchMonitor Dimensions All dimensions in mm l User Manual Interactive Digital Signage Tyco Elec tron ics TOUCHSYSTEMS SW601176 RevA Page 34 of 45 42 Interactive Digital Signage TouchMonitor Available Touch Technologies APR 930 24 mm x 523 26 mm 42 TFT Active Matrix 0 4845 mm x 0 4845 mm 1920 x 1080 3500 typical LCD Panel 700 cd m2
24. erference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Notice to Users in Canada This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards This Information Technology Equipment ITE is required to have a CE Mark on the Manufacturer s label which means that the equipment has been tested to the following Directives and Standards This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89 336 EEC indicated in European Standard EN 55022 Class B and the Low Voltage Directive 73 23 EEC as indicated in European Standard EN 60950 General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur in any partic
25. es regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability claims loss cost or expenses including reasonable attorney s fees attributable to Buyer s products or representations or warranties concerning same a User Manual Interactive Digital Signage Tyco Flectron ics TOUCHSYSTEMS SW601176 RevA Page 44 of 45 Check out Elo s Website www elotouch com Get the latest e Product Information e Specifications e News on upcoming events e Press releases e Software drivers gt TouchMonitor Newsletter Getting in Touch with Elo To find out more about Elo s extensive range of touch solutions visit our Website at www elotouch com or simply call the office nearest you North America Germany Belgium Asian Pacific Elo TouchSystems Tyco Electronics Raychem GmbH Tyco Electronics Raychem GmbH Sun Homada Bldg 2F 301 Constitution Drive Elo TouchSystems Division Elo TouchSystems Division 1 19 20 Shin Yokohama Menlo Park CA 94025 Finsinger Feld 1 Diestsesteenweg 692 Kanagawa 222 0033 USA D 85521 Ottobrunn B 3010 Kessel Lo Japan Germany Belgium Tel 800 ELO TOUCH Tel 49 0 89 60822 0 Tel 32 0 16 35 2100 Tel 81 45 478 2161 Tel 800 557 1458 Fax 49 0 89 60822 180 Fax 32 0 16 35 2101 Fax 81 45 578 2180 Tel 650 361 4800 elosales Qelotouch com www tps co jp Fax 650 361 4722 customerservice elotouch com 2010 Tyco Electronics User
26. esolution Contrast Ratio Number of Displayable Colors Viewing Angle 89 typical from left right top and bottom sides Analog VGA connector DE 15 Female HDMI connector HDMI Type A receptacle H Sync range 31 5 80 KHz V Sync range 48 62 Hz typ Analog VGA levels 0 7V into 75Q terminations Analog VGA Sync types Separate Composite Sync on Green Analog VGA Sync polarities Positive or Negative HDMI version supported 1 3 Preset Video Modes 640x480 60Hz 720x480 60Hz 800x600 56 60Hz 1024x768 60Hz 1280x720 50 60Hz 1280x960 60Hz 1280x1024 60Hz 1366x768 60Hz 1440x900 60Hz 1680x1050 60Hz 1920x1080 50 60Hz EDID 1 3 file provided over DDC2B interface Input Connector 3 5mm TRS jack Input Signal Range 1Vrms OdBV maximum Audio Internal Speakers a pair of stereo 10W speakers Headphone Output Connector 3 5mm TRS jack Headphone Output capable of delivering 90mW per channel continuous RMS power into a 32 ohm load for a 1KHz signal at 0 2 THD re U lt W Cc Q 5 3 5 gt O 5 D 0 U 0 a lt User Manual Interactive Digital Signage i TOUCHSYSTEMS SW601176 RevA Page 38 of 45 Tyco Electron Ics Weight amp Dimensions Environmental Conditions elg TOUCHSYSTEMS Input Connector IEC 60320 C14 Input Voltage Range 100 240VAC 50 60Hz Power Consumption touchmonitor Only 120V 60Hz OFF typ max Power Consumption touchmonitor with Computer Module
27. ewed in landscape orientation to access the Computer Module bay Cable cover r L User Manual Interactive Digital Signage Fal Alle gt Tyco Electronics Page 11 of 45 3 Use 8 Philips head screwdriver to remove the Computer Module bay s protective plate Protective plate 4 Clear the Computer Module s dockin accumulated during shipment if necessary 0 connector of any debris that may have PCBOX BACK VIEW 5 Slide the Computer Module all the way into the bay until it snaps into place User Manual Interactive Digital Signage Tyco Electron ics TOUCHSYSTEMS SW601176 RevA Page 2 45 Connector Panel amp Interfaces AN r AUDIG IN USB X4 VGA AUDIO OUT HDMI RESERVED FOR DISPLAY TouchMonitor amp Computer Module Connections 1 Once the Computer Module has been installed connect the AC power cable between the touchmonitor s POWER IN connector and the AC power source 2 Make any desired connections to the Computer Module connector panel 3 Press and hold the touchmonitor s power button for 4 seconds to turn on the Computer Module Note Once the Elo Computer Module is installed in the touchmonitor the touchmonitor s VGA amp HDMI video and USB touch functions are disabled All of the touchmonitor s video and touch functionality 5 handled through the Computer Module docking connection 8 User Manual Interactive Digital Signage
28. f 45 Note Rename the file in the APRdata directory to AprCF bin r C Program FilestEloTouchSystemsiPRdata File Edit view Favorites Tools Help 2 Back gt a Search Folders Bab p gt gt Address C C Program FilesjEloTouchSystems APR data hse Mame Size Type Date Modified File Folder 3 5 2010 3 18 PM E Lut bin 46 KE BIN File 1119 2010 2 32 PM E AprcF bin 12 808 KB BIN File 11 19 2009 1 43 PM port 4 Connect the USB cable between the monitor s USB connector and your PC s USB Your touchmonitor s touch functionality will be working now Do not lose the touchmonitor s APR Calibration USB Drive or APR Calibration file that touchmonitor to function It is unique to your touchmonitor and required for If you connect this touchmonitor to a different computer or If you update the touch driver on your computer you will need to use the APR Calibration USB Drive again elg TOUCHSYSTEMS User Manual Interactive Digital Signage SW601176 RevA Page 10 of 45 Tyco Electronics Chapter 4 Computer Module Installation Installation Note Disconnect AC power from the touchmonitor before installing the Computer Module Installing the Computer Module while AC power 5 connected to the touchmonitor will damage the Computer Module 1 Disconnect AC power from the touchmonitor 2 Remove the cable cover on the side of the touchmonitor when vi
29. for Japan power cable Unpacking The Digital Signage Computer Module Open the box Check that the following items are present and in good condition e Digital Signage Computer Module e Quick Install Guide e If Applicable Windows Recovery Discs User Manual Interactive Digital Signage Tyco Flectron ics TOUCHSYSTEMS SW601176 RevA Page6of45 Chapter 3 Touchmonitor Installation Connector Panel amp Interfaces Remove the cable cover on the bottom rear when viewed in landscape orientation to access the touchmonitor s connector panel HIN ig POWER IN AUDIO OUT AUDIO IN COM IN u a a OCOD 9 Op KES a ag ag a gag o a o o o o o 6 OSD REMOTE TOUCH avarororvan oOgocdoooo0 p i a m moogooo0oo0 mooo0o000 DOSEANBOO BY
30. i l 7 User Manual Interactive Digital Signage Tyco Elec tron ics TOUCHSYSTEMS SW601176 RevA Page 14 of 45 Click Customize The Regional and Language Options window appears Select the Languages tab If required check the boxes for Install files for complex script and right to left languages and Install files for East Asian languages Regional and Language Options le Repons Optiers Language Advanced Tend nerve and languages Ta ew of Change the language and methods pou can ute lo andes tet chek Deisi Cupplemental Largusge uppoa Monk languages are by default To metal addboral languages bated h apponi check bes bakaa Benet ard nohl La belt languages rc IP e Select the Regional Options tab Select your preferred language from the drop down list in the Standards and Formats pane Regional and Language Options TET Regonas Optor Languages Advanced Stands ered Pomas The ophon stedt how some p og ami formal numbeni cumernced ies and iras Caeni an dem to match 13 preferenoet of cik Cuntom e bo choote pear Garn borna Engiah Uie Stater User Manual Interactive Digital Signage SW601176 Rev A Page 15 of 45 Tyco Elec tron ICS TOUCHSYSTEMS Select your location from the drop down list in the Locations pane Click Apply and then OK South lect and the South Sardesch
31. ing Sharpness Adlus sharpness of the displayed images Default no sharpness adjustment Selects the display s color temperature The available color temperatures are 9300K 7500K 6500K 5500K and User Defined If the User Defined option is selected the user can change the color temperature by changing individual R G and B gains on a scale from 0 to 100 Default User Defined with R G and B all set to 100 Adjusts how long a period of OSD button inactivity the touchmonitor will wait before OSD Timeout closing the OSD The adjustable range is between 5 and 60 seconds Default 15 seconds Aspect Ratio User Manual Interactive Digital Signage i 7 amen sic te AO aa Tyco Electronics Page 25 of 45 Selects which language the OSD information is displayed in The available languages are English French Italian German Spanish Simplified Chinese Traditional Chinese and Japanese Default English OSD Language Selects the touchmonitor mounting orientation between Landscape and Portrait to match your physical orientation This adjusts the rotation of the OSD text and which bezel logo to light Default Landscape OSD Moves the OSD location left and right on the display H Position Default 50 centered OSD Moves the OSD location up and down on the display V position Default 50 centered Volume Adjusts the volume of the internal speakers and headphone output Toggles the audio output between Mu
32. itions elg TOUCHSYSTEMS Input Connector IEC 60320 C14 Input Voltage Range 100 240VAC 50 60Hz Power Consumption touchmonitor Only full audio volume 120V 60Hz ON W typ 345 W max SLEEP typ max OFF typ max Power Consumption touchmonitor with Computer Module 120V 60Hz N W typ 495 W max SLEEP typ max OFF typ max Unpackaged Weight without Computer Module Kg Weight with Computer Module Kg Dimensions mm Packaged Computer Module ships separately Weight TBD Kg Dimensions 1194 x 305 x 788 mm Operating Temperature 0 C to 40 C Humidity 20 to 80 RH non condensing Altitude 0 to 3658 m Storage Temperature 20 C to 50 C Humidity 10 to 90 RH non condensing Altitude 0 to 12192 m User Manual Interactive Digital Signage SW601176 RevA Page 36 of 45 Tyco Electronics 42 Interactive Digital Signage TouchMonitor Dimensions All dimensions in mm me User Manual Interactive Digital Signage Tyco Elec tron ics TOUCHSYSTEMS SW601176 RevA Page 37 of 45 46 Interactive Digital Signage TouchMonitor Available Touch Technologies APR 1018 08 mm x 572 67 mm 46 TFT Active Matrix 0 52025 mm x 0 53025 mm 1920 x 1080 3500 typical LCD Panel 450 cd m2 typical With APR Touchscreen 405 cd m2 typical Response Time 16 ms typical Rise Fall time 16 7 million Display Active Area LCD Panel type Pixel Pitch LCD Panel native r
33. itor See touchmonitor ower ie ca specifications for power consumption details Weight amp Dimensions Humidity 20 to 80 RH non condensing Altitude 0 to 3658 m Environmental Conditions Storage Temperature 20 C to 50 C Humidity 10 to 90 RH non condensing Altitude O to 12192 m l User Manual Interactive Digital Signage Tyco Flectron ics TOUCHSYSTEMS SW601176 RevA Page 41 of 45 Appendix D Regulatory Information Electrical Safety Information Compliance 15 required with respect to the voltage frequency and current requirements indicated on the manufacturer s label Connection to a different power source than those specified herein will likely result in improper operation damage to the equipment or pose a fire hazard if the limitations are not followed There are no operator serviceable parts inside this equipment There are hazardous voltages generated by this equipment which constitute 3 safety hazard Service should be provided only by a qualified service technician Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power Il Emissions and Immunity Information Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful int
34. iver on your computer you will need to use the APR Calibration USB Drive again Operating System Setup No OS Load your desired operating system onto the Computer Module The easiest way to do this will probably be using an image or recovery disk on a USB external DVD ROM drive connected to the Computer Module Cancel any attempts by your operating system to load drivers for the new USB device the Elo touchscreen it finds Installing the APR Touch Software for elg Elo Computer Modules with No OS Some software installation is required for your touchmonitor to work on the Computer Module Visit the Elo TouchSystems website www elotouch com for e The latest versions of our touch drivers e Additional touch driver information e Detailed touch driver installation guides e Touch drivers for other operating systems 1 Install the driver onto your computer e Obtain the necessary APR touch driver from the Elo Touchsystems website www elotouch com e Follow the steps given by the Elo installation program 2 Install the APR Calibration file onto your computer e Make sure the APR driver has been installed first e Insert the touchmonitor s unique APR Calibration USB Drive into one of the Computer Module s USB ports e The APR Calibration USB Drive contains only one file Copy this file into the folder C Program Files Elo TouchSystems APRdata e Rename the file to AprCF bin User Manual Interactive Digit
35. porates a 24 bit color active matrix thin film transistor digital signage LCD panel to provide superior display performance Its Full HD resolution of 1920x1080 is suitable for displaying graphics and images the 32 model s resolution is 1366x768 Other features that enhance this LCD monitor s performance are Plug amp Play compatibility built in speakers and headphone output capability on screen display OSD controls and a family of Digital Signage Computer Modules The Computer Modules are designed to slide into a bay on the rear of the monitor without any affect on the monitor s form factor or requiring any extra cabling instantly turning your Interactive Digital Signage TouchMonitor into an Interactive Digital Signage All In One TouchComputer Precautions Follow all warnings precautions and maintenance as recommended in this user s manual to maximize the life of your unit and prevent risks to user safety See Appendix B for more information on touchmonitor safety This manual contains information that is important for the proper setup and maintenance of the Interactive Digital Signage TouchMonitor and optional Computer Module Before setting up and powering on your new touchmonitor and computer module read through this manual especially the Installation Mounting and Operation chapters 8 User Manual Interactive Digital Signage Tyco Electron ics TOUCHSYSTEMS SW601176 RevA Page4of45 Chapter 2 Unpacking
36. puter Module Adjusting too far will adversely affect APR functionality Automatically adjusts the system clock to the input analog VGA video signal affecting the H position V position Clock and Phase menu items Not applicable when using HDMI video or the Computer Module Adjusting too far will adversely affect APR functionality Moves the image horizontally on the display in single pixel increments Default centered Not applicable when using HDMI video or the Computer Module Adjusting too far will adversely affect APR functionality Moves the image vertically on the display in single pixel increments Default centered Not applicable when using HDMI video or the Computer Module Adjusting too far will adversely affect APR functionality Switches the scaling method between Full Scaling and Maintain Aspect Ratio Default Full Scaling Clock Auto Adjust V position Maintain Full Scaling scales the X and Y dimensions of the input video up or down as needed to the display s native resolution Maintain Aspect Ratio Assuming a landscape orientation and an input video with aspect ratio smaller than 16 9 scales the Y dimension of the input video up or down as needed to the display s Y resolution and scales the X dimension to maintain the input video s aspect ratio and fills the rest of the display with equal black bars on the left and right Note For full APR touch functionality keep this setting on Full Scal
37. py this file into the Computer Module folder C Program Files Elo TouchSystems APRdata BIK Program Fil C Program Files EloTouchSystems aPRdata DX gt File Edit View Favorites Tools Help ee EE bes toot 5 i gt a P Bi rf Search 2 ack amp Bi po Search I Folders Address Size Type Date Modified MMe 12 808 File 11 19 2009 1 43 PM Address C Program FilesjEloTouchSystems APR data Mame Size Type Date Modified Diag File Folder 3 5 2010 3 18 PM E Lut bin 36 KE BIN File 1 19 2010 2 32 PM e Rename the file to AprCF bin C Program FilesyElo Touchsystems PR data File Edit View Favorites Tools Help gt a s Search 1 Folders E F Address 153 C Program FilesjEloTouchSystems APR data he Go Mame Size Type Date Modified Diag File Folder 3 5 2010 3 18 PM Luk bin 46 KB BIN File 1192010 2 32 PM AprCF bin 12 808 KB BIN File 11 19 2009 1 43 PM 2 Reboot the Computer Module l User Manual Interactive Digital Signage Tyco E lectron ics TOUCHSYSTEMS SW601176 RevA Page 17 of 45 Note Do not lose the touchmonitor s APR Calibration USB Drive or APR Calibration file It is unique to your touchmonitor and required for that touchmonitor to function you connect this touchmonitor to a different computer or If you update the touch dr
38. receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may in crease RF emission levels and may also present a lethal shock hazard to the user If you need additional help consult your dealer manufacturer or an experienced radio or television technician Ill Agency Certifications The following certifications and marks have been issued or declared for this monitor Argentina S mark Australia C Tick Canada CUL Canada IC China CCC China RoHS Europe CE Japan VCCI Mexico NOM Russia amp CIS GOST United States FCC United States UL atl User Manual Interactive Digital Signage Fil TOUCHSYSTEMS SW601176 RevA Page 43 of 45 Tyco Electron Ics Appendix E Warranty Information Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship The warranty for the TouchMonitors Computer Module and their components is 3 three years Seller makes no warranty regarding the model life of components Seller s suppliers may at any time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and in no case later than thirty days after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commercially reasonable detail in such notice the symptoms associated with
39. t block or insert anything inside the ventilation slots Rear VESA Mount For the 327 model A four hole 6 00x200mm mounting pattern is provided on the rear of the monitor The VESA FDMI compliant mounting is coded VESA MIS F 600X200 Y 6 90 For the 42 46 and 52 models An eight hole 600x400mm mounting pattern is provided on the rear of the monitor The VESA FDMI compliant mounting is coded VESA MIS F 600X400 Y 6 90 Refer to Appendix C Technical Specifications for dimensional drawings Optional Stand To install the optional stand Lay the monitor face down on a table with the bottom edge flush to the edge of the table Mount the two feet from the optional stand using all of the provided screws 3200L 4200L 4600L l User Manual Interactive Digital Signage Tyco E lec tron ics TOUCHSYSTEMS SW601176 RevA Page 21 45 Chapter 6 Operation Power To turn the touchmonitor on or off press the touchmonitor power button once To power on the Computer Module press the touchmonitor power button once To power off the Computer Module and touchmonitor press and hold the touchmonitor power button for 4 seconds or follow the Computer Module s operating system s normal power off procedure A Power Status LED is provided that functions according to the following table TouchMonitor Computer Module status LED status OFF SLEEP BLINKING The system consumes low power when in SL
40. ted and Not Muted Default Not Muted Selecting Recall Defaults restores all factory default settings for OSD adjustable parameters except OSD Language and OSD Position and for Preset Video Mode timings The monitor continually scans for active video from VGA HDMI and the Computer Module This adjustment selects which of those input ports should be given priority to be displayed Defaults there is no Computer Module plugged in the options are VGA Priority HDMI Priority Default HDMI Priority Video Source When a Computer Module is plugged in Computer Module HDMI is the only displayable video source and this adjustment is not available Selects which audio source is heard over the monitor s speakers or headphone output If there is no Computer Module plugged in and the video source is HDMI the options are Line In and HDMI Default Line In Audio Source If there is no Computer Module plugged in and the video source is VGA the only option is Line In a Computer Module is plugged in and therefore the input video is Computer Module HDMI the options are Elo Computer Module HDMI Elo Computer Module Line In and Line In Default Elo Computer Module HDMI JJ D O All TouchMonitor adjustments made through the OSD are automatically memorized as soon as they are entered This feature saves you from having to reset your choices every time the touchmonitor is unplugged or
41. ular installation due to site specific factors 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved line cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 f this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on If you determine that this equipment is causing the interference try to correct the interference by using one or more of the following measures i Move the digital device away from the affected receiver ii Reposition turn the digital device with respect to the affected receiver I User Manual Interactive Digital Signage Tyco Flectron ics TOUCHSYSTEMS SW601176 RevA Page 42 of 45 iii Reorient the affected receiver s antenna iv Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any I O cables that the digital device does not use Unterminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet
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