Home

TROY Group TROY200 Series User's Manual

image

Contents

1. Many plotters only support HP GL 2 RTL or proprietary languages If you are getting distorted printouts try printing using the generic text printer driver Document 40181 120 Rev A 4 1 TROY User s Guide If the self test page prints successfully but you cannot print a job or you get distorted printouts make sure the printer is set for the correct Page Description Language Most new printers support AUTO mode which means that they will automatically switch between PCL and PostScript However older printers like the LaserJet II LaserJet III and LaserJet ISi require that the printer be set to the desired language through the printer control panel Also verify that you have set up the drivers correctly on the workstation Some printers like the Epson Stylus require special drivers and will not print if standard PCL or PostScript drivers are used Checking the Network Connection and Cabling If the self test page prints but you cannot print documents first check the network connection and cabling If the appropriate LEDs are not on there is probably a bad 1ObaseT or 100baseTX cable or the hub port is bad If possible try a different cable and hub port or try connecting a different device to the cable If you are using a hub verify that the hub port is good by trying the print server on a different port If you have a bridge or router located between the TROY print server and the host computer make sure
2. USING A THE INTERNAL COMMAND CONSOLE TO CONFIGURE THE PRINT SERVER The command console can be accessed using a Telnet connection via an Ethernet connection To use a Telnet connection follow these steps 1 Ensure the print server is connected via an Ethernet cable to the host computer 2 From the Windows Start menu click on Run and then type the following command where X X xX X is the IP address of the print server telnet X X X X After a connection is established press RETURN or ENTER to get the prompt enter the password ACCESS it will not echo on your screen and type anything in response to the Enter Username gt prompt When you get the Local gt prompt you are ready to enter commands Type Help for a list of console commands First Time Configuration of the Wireless Print Server Using 802 11b or 802 119 wireless print servers only It is recommended that you initially configure the print server via a wired connection However if you choose to configure the wireless print server for the first time from a computer via an 802 11b or 802 11g wireless connection you will need to temporarily change the settings on your computer to match the default settings of the print server as follows Wireless Mode Ad Hoc sometimes referred to as Peer to Peer Channel J1 SSID or wireless network name printer NOTE It is not necessary to change your computer s settings if you are configuring the print ser
3. 4 If you are using TCP IP recommended for Windows and you do not have a DHCP server see note below you will need to manually assign a valid IP Address 1f you are not sure what IP address is valid ask your network administrator and then click on OK 5 Configure the 802 11a 802 11b or 802 11g wireless settings wireless print servers only To operate on a wireless network you must select your country or region from the drop down list This field designates the region of operation for which the wireless interface is intended It may not be legal to operate the print server in a country region other than the country region shown in the drop down list You must also set the wireless mode ad hoc or infrastructure SSID channel and WEP encryption of the wireless print server to the same configuration as the wireless network you want the print server to communicate on All nodes of a wireless network need to have the same settings in order to communicate with each other wireless mode ad hoc or infrastructure SSID channel wireless security settings NOTE It may not be legal to operate the print server in a country or region other than the country or region shown in the drop down list If your country or region is not listed please check with your local government agency NOTE Refer to the wireless security supplement provided in print with the wireless print server and is also available from the TROY web site at http www tr
4. This User s Guide contains information on system requirements basic troubleshooting and instructions on the following Installing the print server hardware Configuring the print server for use on your network Windows print queue configuration Macintosh print queue configuration Windows System Requirements To configure the print server settings wired and wireless versions using the provided ExtendView Utility in Windows your Windows based system should include the following components A PC with a 133 MHz or higher processor Microsoft Windows operating system Atleast 64 MB of RAM memory Atleast 3 MB of free hard disk space to install the software ACD ROM drive to load the software A PC equipped with a USB version 1 1 or 2 0 port An Internet connection for online product registration Other Operating System Requirements Users can access the configuration settings for the Serial Server through a standard web browser by entering the IP address the serial server obtains from a DHCP server If your network does not have DHCP service then enter the default static IP address of the Serial Server 192 0 0 192 Document 40181 120 Rev A 1 2 TROY User s Guide Wireless Print Server Requirements To print using a wireless print server you will need an 802 11a 802 11b or 802 11g wireless network consisting of either of the following An 802 11a 802 11b or 802 112 wireless enabled
5. 4 3 Troubleshooting Wireless Configuration Problems ccccccccceececceeeeeeeeeesesseeeeeeeeeeeeeeees 4 4 Section 5 Where to Get Help Ootanmins Technica ASSIS tae s ciceocecch ycsatedauabeasinssoacecta EEEE EEES 5 1 Worldwide Web SU ORD sedge ce core aae castes tenetened snaseeneceucnasasevenecaaceaateeca ieee earan aani 5 1 TCM SU 1 sese TE 5 1 FRC ET OCS eee tre te saa E tesa ntue nd eee sw E E EE 5 2 ACLS ccc coca pene tcc rote ese sene anccone tone ccee eae nena iesesene encnohetona RA 5 2 Document 40181 120 Rev A i v 1 ROY User s Guide Appendix A Safety and Regulatory Notices Information tor United States USCIS rscscecacevadsnasecesrapisrsavesniasaransexedoesaieeeasteesesmaassavuesednawsas A 1 Declaration of Contormity FCC isons canses vosescascerasctsteseseuscasatsesseiesesssostintaleneenmseresasaneens A 2 Information for Canadian Users IC notice 0 c ccc ecccccccccsecceescceuccceescesececesseeusseeesseeesseeusss A 2 Information for European Users iceescccesccadascaeseccsaaivacceda cave seeasadavencnnssiseseeecanbenwveaesaecdessmentasens A 3 Declaration or Coni ormiy CE iescpossentezeacecensccsssdeemratenntenasadngaaereneceesdazeescernitonateaaeeatenatets A 3 Appendix B Updating Firmware Loading New Firmware Using the TCP IP Update Utility Loading New Firmware Macintosh OSX scsscvctccnssdsiasasceadecvesdsdoasaceesuesosssancussesdeassaisdacesctedeavaaniaac B 4 Document 40181 120 Rev A i
6. Update File window will be displayed About Update for TEPAP Update for TEPYIP Version 1 13 Chel Copyright 2003 TEPP Windows Update Utility Process 1 Select files 2 Select products 3 Start update 2 Select UpdateFiles bin file type locate the print server bin file and then click on Open A window will be displayed see next page showing the file s you have selected including the revision level and date code for each file Select Update File Look ir 4 LCPS Ej cas Files of type UpdateFiles bin Cancel Uodate Files in Document 40181 120 Rev A B 1 TROY User s Guide 3 Verify that the file s are correct and then click on OK The utility will start searching for qualified print servers present on the network Update Files Product ARlev Datecode File 0 ae lle C Documents and Settings vlune Desktop B ackUp4T AL 4 When the search process is complete click on OK to continue A list of discovered devices will be displayed Update Utility i All devices that can be updated are displayed in the list 1 Select all desired devices 2 Select the Start option From the Update menu to begin updating Document 40181 120 Rev A 1 ROY User s Guide 5 Select the desired print server to be upgraded click on the green icon or click on UPDATE gt START The firmware update process will begin automatically as soon as the pr
7. bit or 64 bit WEP or twenty six digit for 128 bit WEP key in hexadecimal format 0 9 or A F If you are using ad hoc peer to peer mode and are experiencing slow performance or are having intermittent problems connecting try changing the RF channel of your wireless network Refer to your wireless adapter and or access point documentation for more information It is recommended that you change the RF channel to at least three channels lower or higher than any other wireless networks within range The RF channel can be changed via the Extend View Utility or the Web Browser Configuration Utility for the print server Document 40181 120 Rev A 4 4 Ill D Q User s Guide Section 5 Where to Get Help Obtaining Technical Assistance TROY technical support is available to assist you with any questions concerning the setup operation or maintenance of your TROY200 Series Print Server Worldwide Web Support Located at http www troygroup com wireless the TROY web site provides answers to many common technical questions and also includes copies of product manuals and literature as well as utilities and firmware load images Technical Support North and South America If you need to talk to one of our Technical Support Specialists our support line 1s open Monday through Friday 8 AM to 8 PM Eastern Standard Time U S 48 contiguous States 800 332 6427 Canada Alaska Hawaii and South America 1 304 232 089
8. off line paper jam out of toner etc NOTE The test page will only work with printers that can directly print PCL PostScript or text It will not work with some Windows printers like the HP DeskJet 820 which performs the image rasterization in the PC nor will it work with HP GL 2 or RTL plotters unless the PostScript option is installed For such devices you must print a job from an appropriate application program in order to test the print server to printer connection If none of the above suggestions work refer to the troubleshooting section in this User s Guide or contact TROY Technical Support at 800 332 6427 8 00 AM to 8 00 PM Eastern Standard Time or visit the TROY web site at http Awww troygroup com or send an e mail to technicalsupport troygroup com for assistance Customers located outside the United States please call 304 232 0899 European customers please call 49 0 7032 9454 21 or send an e mail to support troyqroup de for assistance Document 40181 120 Rev A 2 3 TKOY User s Guide section 3 Configuration and Management Configuration Options TROY200 Series Print Servers wired and wireless models can be configured using a variety of options some of which do not require any software installation on the host PC The print server can be configured and managed via an Ethernet or wireless connection using the ExtendView Utility recommended the embedded web HTTP server pages or the
9. 802 11g wireless technology in certain countries may be restricted Before using 802 11x products please confirm with the frequency management authority in the country where you plan to use it Many countries allow indoor use only In Italy general authorization is required if used outside In France the use of certain channels is restricted outdoors In some situations or environments the use of 802 11x wireless technology might be restricted by the proprietor of the building or responsible representatives of the organization for example in airplanes in hospitals or in any other environment where the risk of interference with other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use in a specific organization or environment you are encouraged to ask for authorization to use 802 11x wireless technology prior to switching it on Consult your physician or the manufacturer of personal medical devices pacemakers hearing aids etc regarding any restrictions on the use of 802 11x wireless technology TROY Group cannot be responsible for any failure to satisfy the protection requirements resulting from a non recommended modification of the product Declaration of Conformity CE Manufacturer TROY Group Inc 2331 South Pullman Street Santa Ana California 92705 USA Telephone 949 250 3280 Product Ethernet and Wireless 802 11a 802 11b and 802 11g enabled print server Mode
10. 9 E Mail technicalsupport troygroup com Europe Technical support is available in either German or English from Monday through Thursday 9 AM to 12 PM and 1 PM to 5 PM and on Friday from 9 AM to 12 PM and 1 PM to 4 PM Phone 49 7032 9454 21 E Mail support troygroup de Web http www troygroup de Document 40181 120 Rev A 5 1 TROY User s Guide Returning Products If you need to return a TROY product for any reason failures incorrect shipments etc follow the steps below 1 Contact the TROY Technical Support group at 304 232 0899 to request a Return Goods Authorization RGA number for North and South American customers or call 49 7032 9454 21 for European customers and request a Return Material Authorization RMA number 2 Be prepared with the serial number of the unit you are returning You will be asked for the serial number to verify warranty coverage Please record these serial numbers in the space provided below for future reference Print Server Model Print Server S N Make sure that you write the RMA or RGA number on the outside of the shipping container you use to return the product Please ship the defective product s to the appropriate address below North and South America Europe TROY Group Inc TROY GmbH RGA RMA 3 Bryan Drive Schwarzwaldstr 99 Wheeling WV 26003 D 71083 Herrenberg Germany Contacts Corporate Headquarters TROY Group Inc 2331 South Pullman S
11. I Ill P Q a User s Guide Section 1 Product Overview Introduction TROY200 Series Print Servers allow you to share a printer equipped with a USB or parallel port on a wired or wireless network The print server supports and automatically senses both 100baseTX Fast Ethernet and 10baseT Ethernet network connections and the wireless version allows connections to 802 11a 802 11b and 802 11g wireless networks as well The installation can be performed by the least experienced users while providing networking professionals with advanced features for configuration TROY is confident that you will enjoy the many features of this print server Refer to the Hardware Installation Guide provided in the product package for hardware setup information For additional information on this product or for downloading firmware upgrades visit the TROY web site at http www troygroup com wireless Package Contents TROY Print Server Power supply adapter USB cable Hardware Installation Guide User s Guide this document TROY200 Series Print Server Installation CD Desktop mounting kit Printer mounting kit IMPORTANT Use Adobe Acrobat Reader 5 0 or higher to view or print the PDF files contained on the CD Fill out and return the electronic warranty card provided on the TROY200 Series Print Server Installation CD Document 40181 120 Rev A 1 1 TROY User s Guide About This User s Guide
12. PC or Macintosh printing straight to the printer Ad Hoc or Peer to Peer Mode An 802 1 1a 802 11b or 802 11g wireless access point that allows wireless and wired Ethernet enabled computers to print to the wireless print server To configure and print to the wireless print server you will need the following information from your wireless network administrator Wireless Mode used Infrastructure or Ad Hoc The SSID service set identifier for your wireless network If you are using TCP IP recommended for Windows Networks and are not connected to a DHCP server for obtaining an IP Address automatically you will need a unique IP Address for the wireless print server for example 192 168 1 14 If the wireless print server is not on the same IP subnet as the computers you are printing from you will also need a subnet mask and a router default gateway address Wireless security settings NOTE If you require assistance for installing or configuring your print server ask your system administrator for assistance or call TROY Technical Support at 800 332 6427 between 8 AM to 8 PM Monday through Friday Eastern Standard Time Customers located outside the United States please call 304 232 0899 European customers please call 49 0 7032 9454 21 Document 40181 120 Rev A 1 3 TROY User s Guide Print Server Components The print server includes the following components Detailed descriptions of t
13. TROY200 Series Print Servers Ethernet and Wireless Models Installation and User s Guide Part Number 40181 120 Revision A Notice TROY GROUP INC SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OF THIS PRODUCT FOR A PARTICULAR PURPOSE TROY shall not be liable for any errors contained in this manual or for any damages resulting from loss of use data profits or any incidental or consequential damages arising from the use of TROY products or services The information contained in this documentation is subject to change without notice The software embedded in this Troy 200 product includes eCos the Embedded Configurable Operating System eCos is licensed under a GNU GPL compatible Free Software License In compliance with the eCos license we are offering the eCos source code for this product on our web site at http www troygroup com A copy of the eCos and GNU General Public License are available on the CDROM that ships with this product in the license folder Trademarks HP HP UX LaserJet DesignJet DeskJet PaintJet JetDirect and JetAdmin are trademarks of Hewlett Packard Company DEC DECserver VMS LAT and ULTRIX are trademarks of Digital Equipment Corporation UNIX is a trademark of UNIX Systems Laboratories Ethernet is a trademark of Xerox Corporation PostScript is a trademark of Adobe Systems Incorporated NetWare is a trademark of Novell Inc Apple Macintosh LaserWriter and AppleTalk ar
14. ables are securely plugged in If the printer initializes successfully but you cannot print the problem could be one of the following There is a problem with the interface between the print server and the printer There is a problem with the network connection or cabling There is a queue setup problem a print server setup problem or other protocol related problem Checking the Interface between the Print Server and the Printer 1 Ensure that the print server is securely plugged into the printer 2 After the printer is powered ON wait until the printer initializes and then print a self test page by pushing the Test button on the back of the print server for approximately one second NOTE Pushing the Test button for more than five seconds will restore the factory default configuration settings If the self test does not print then there is possibly a hardware problem Double check the connections If you still cannot print then make sure that your printer is capable of printing text PCL or PostScript the self test will not work unless one of these is supported The only way to test such printers is to use an application program with the correct printer drivers The following are some examples of printers that do not support direct printing of text files Some Windows printers usually low end inkjet printers perform all the image rasterization in the printer driver so the printer only understands a raw image file
15. and then press Enter The Web Browser Utility will be displayed allowing you to configure the print server The menu selections are displayed on the left side of the screen and the individual settings are located at the top of the screen see example below Use the browser s Forward and Back buttons to navigate to the sub pages where you can configure the print server s settings NOTE It may not be legal to operate the print server in a country or region other than the country or region shown in the drop down list in ExtendView If your country or region is not listed check with your local government agency NOTE Refer to the wireless security supplement provided in print with the wireless print server and is also available from the TROY web site at http www tro S ivity Documentation index asp for extra wireless security configuration instructions 3 http 172 16 3 22 login Microsoft Internet Explorer File Edit View Favorites Tools Help Back gt amp A A Qsearch Favorites media C4 Ey H Address a http 172 16 3 22 login gt Go Links Printer Status System Name TWC000043 System Description TROY 200 PAR System Location System Contact Serial Number 67 Ethernet Address 00 40 17 00 00 43 Firmware Version CTS 1 00 2004 12 21 Status of port Pl etBEUI DLC Update Status TROY Group Document 40181 120 Rev A 3 4 TROY User s Guide
16. are on the same IP segment or can reach each other with a PING command from the host The IP address you assign to the print server must be on the same logical network as your host computers e g if your computer has an IP address of 192 189 207 3 the print server should have an IP of 192 189 207 x where x is an integer between and 254 or you must properly configure your router address to work with the print server If your print server is set to Auto or DHCP for obtaining an IP address it is possible that the print server s IP address can change Either configure your DHCP server to give the print server a permanent lease or configure the print server to be on a STATIC address outside the scope of DHCP addresses The problem may be the result of mismatched or duplicate IP addresses Verify that the IP address is correctly loaded into the TROY print server via the self test page or through the remote console and make sure that no other nodes on the network have this address duplicate addresses are the biggest cause of TCP IP printing problems If the address is not correct then verify that the loading procedure was properly executed Also verify that the host computer and the print server are either on the same subnet for example if the print server has a subnet mask of 255 255 255 0 the host must have the same subnet mask or that the router is properly configured to pass data between the two devices If the wrong IP address is loa
17. ded check your network for file servers that have DHCP BOOTP or rarp enabled and make sure that these file servers are not set up to load IP addresses into the print server Document 40181 120 Rev A 4 3 TROY User s Guide Troubleshooting Wireless Configuration Problems Make sure your computer s wireless adapter and or access point is configured properly and note the settings paying special attention to the wireless mode SSID or network name WEP or security and IP address settings so you can configure your print server to the same wireless settings Make sure the radio mode is configured properly for 802 1 1a or 802 11g if auto mode is not connecting properly Make sure you have a good wireless signal from your PC and from the print server that the print server is within range 90 meters or 300 feet and that it is away from metal objects and other devices that generate radio signals like Bluetooth Cordless Phones and Microwave ovens Make sure your computer is set to infrastructure mode if you are connecting through an access point or ad hoc 802 11 if you are connecting to the print server without an access point See the documentation for your wireless adapter for details If you want to use WEP encryption or password protection for your wireless network and your wireless adapter or access point normally uses a password or passphrase instead of WEP it should allow you to enter Ox followed by a ten digit for 40
18. e Canadian Interference Causing Equipment Regulations To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment that is installed outdoors is subject to licensing This device has been designed to operate with an antenna having a maximum gain of 5 dB Antenna having a higher gain 1s strictly prohibited per regulations of Industry Canada The required antenna impedance is 50 ohms To reduce potential radio interference to other users the antenna type and its gain should be so chosen than the equivalent isotropically radiated power EIRP is not more than the required for successful communication Document 40181 120 Rev A A 2 TROY User s Guide Information for European Users The print server and its built in 802 11a 802 11b and 802 11g wireless technology is in compliance with the Class B Information Technology Equipment requirements and other relevant provisions of European Directive 1999 5 EC The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communications devices The internal function is a radio device using the 2 4 GHz frequency band 2 400GHz 2 4835GHz It is intended for wireless communication with other 802 1lla 802 11b and 802 11g enabled devices in an indoor environment The use of 802 1la 802 11b and
19. e trademarks of Apple Computer Inc IBM LAN Server and AIX are trademarks of International Business Machines Corporation LAN Manager Windows and MS DOS are trademarks of Microsoft Corporation VINES is a trademark of Banyan Systems Inc PrintKit is a trademark of Northlake Software QADD is a trademark of Network Compatibility Group LAN Attached and UNIX Printing for VINES is a trademark of Incognito Software Inc ExtendView Xadmin 32 and WebXAdmin are trademarks of TROY Group Inc TROY is a registered trademark of TROY Group Inc Information and descriptions contained herein are the property of TROY Group Inc Such information and descriptions may not be copied disseminated or distributed without the express written consent of TROY Group Inc This publication is subject to change without notice CE 1317 Fe TROY Group Inc 2331 S Pullman Street Santa Ana CA 92705 TEL 949 250 3280 FAX 949 250 8972 http www troygroup com sales troygroup com Copyright 2004 TROY Group Inc Printed in the United States of America November 1 2004 Ill D Q a User s Guide TABLE OF CONTENTS Section 1 Product Overview VITRO CC 1G PTE A S A ENEE E E EET EEEE l 1 Pa ae C O I E E S E E E E E 1 1 PMO TINY S 0 a dE oa a E e E A E E RA 1 2 Windows System Requirements cccccceeeesscccccceceeeseeeeceeeeeeaeaseeeceeeeeesseaeeeeeeeeeeesaaaaeeeeeeees 1 2 Other Operating System Requirements s
20. guring the Print Server via an Ethernet Connection For Microsoft Windows operating systems the TROY ExtendView Utility provided on the TROY200 Series Print Server Installation CD is the recommended method of configuring one or more print servers on your network Once the print server obtains an IP address occurs automatically when the unit is powered ON and connected to a DHCP network the ExtendView Utility s auto discovery feature will search for and locate all print servers on the network and then display the IP address for each discovered print server For non Windows operating systems such as Macintosh or Unix systems a standard web browser e g Microsoft Internet Explorer or Mozilla can be used to access the configuration settings of the print server refer to the next page Using the Web Browser Interface instructions No additional software is required USING THE EXTENDVIEW UTILITY TO CONFIGURE THE PRINT SEVER WINDOWS OPERATING SYSTEMS 1 Start the ExtendView Utility by clicking on Start Programs TROY Group and then ExtendView 2 When the Welcome screen appears click on Next choose any name for your View Name select Automatically create a view with default settings and then click on Finish 3 Double click on the print server that you want to use from the list The default print server name is TWC_xxxxxx where xxxxxx is the last six digits of the MAC address from the label located on the back of the print server
21. h LED POWER GREEN The device is not receiving power The device is ready 107100 GREENORANGE No Ethernet ink Green Blinking 100baseTX data Orange ON 10baseT link Orange Blinking 10baseT data WIRELESS No wireless link Green ON Wireless link Green Blinking Wireless data GREEN ORANGE No printer attached MODELS oe PARALLEL GREEN ORANGE No device ID detected from printer MODELS Green Blinking rinter data ii iii AT L Parallel Status USB Status Wireless Status Ethernet Status Power Status Document 40181 120 Rev A 1 5 pt3 lt GEO TROY User s Guide Pushbutton Functions The front edge of the print server provides a momentary pushbutton that can be used to print a test configuration page or reset the device to factory default settings TT aetion Cetin Press pushbutton for gt 1 8 second but lt 5 Prints a test configuration page on each connected port seconds Press pushbutton for gt 5 seconds Resets the device configuration to factory defaults The unit will reinitialize itself after updating the configuration memory Factory Default Settings The TROY200 Series Print Server is shipped with a default configuration The settings can be changed to suit specific installation requirements via the ExtendView Utility or other SNMP based utilities the embedded Web server or via a Telnet connection to the Print Server s internal console The factory default settings can be easily res
22. h the Macintosh TCP IP Printer option in the Print Center as long as you have a valid IP Address configured refer to the section Configuring your print server Enter the IP Address of the print server for the Printer s Address and make sure the Use default queue on server option is checked and select your correct Printer Model Configuring to Print Using TCP IP OS 10 x 1 From the System Dock click on the Print Center icon and then click on Add 2 Select IP Printing and enter the IP address of the device Make sure that Use Default Queue on Server option is checked 3 Select the appropriate Printer model and then click on Add The printer is now ready to accept jobs Document 40181 120 Rev A 3 8 Ill P Q a User s Guide Section 4 Troubleshooting Introduction This section describes procedures for troubleshooting problems you may encounter with the TROY print server and is divided into the following sections Installation Problems Intermittent Problems Protocol Specific Troubleshooting If you have followed the steps in this section and you believe that you have a defective print server then please refer to Section 5 Where to Get Help for information on returning defective products Printing Problems If you cannot print to the TROY print server after you install it check the following Make sure that the printer is powered on and is on line and that all c
23. he IP address of the print server gt and then press Enter e g tftp 192 168 0 4 Type binary and then press Enter A eS e i a At the tftp gt prompt type put lt firmware file name gt lt password of the print server gt example put ppusb bin access Document 40181 120 Rev A B 4
24. hese components are provided below Power connector The power supply cable plugs into this connector Test button Pressing this button for less than three seconds will print a test page on the printer Pressing and holding this button for more than five seconds will reset the print server to factory default settings LED status indicators used to indicate the operational states of the print server Refer to the LED status light descriptions on the next page Ethernet Port This port is used for connecting the print server to a 10 100Base TX Ethernet card hub router or other wired access point for network access Parallel port The parallel port is used for connecting the print server to the IEEE 1284 compliant parallel port of your printer parallel port models only USB port The USB port is used for connecting the print server to the USB 2 0 port of your printer You must use a standard USB A print server side to B printer side cable USB port models only NOTE A USB 2 0 cable must be used to take full advantage of the high speed USB 2 0 connection USB Connection t Parallel Port Connection Reset Button Power Supply Connection Ethernet Connection Document 40181 120 Rev A 1 4 7 1KOY User s Guide LED Indicators The front edge of the print server provides five Green Orange LEDs Light Emitting Diode indicators for easy monitoring The following table defines the function of eac
25. int server is ready TROY ireless Update Utility for TCP IP Datecode IP Address Comments 430113 192 167 3 61 Normal Status 16777215 30165 430113 192 167 2126 Normal Status For Help press F1 TROY Wireless Update Utility for TCPAIP File Siem View Help Select All IF Address Comments Refresh List 3 192 167 5 61 Normal Status Add Single Device 192 167 2126 Normal Status Retry Failed Update Start the update process now 6 When the print server is ready the firmware upgrade will begin The IP address of the print server as well as the file you are loading will be displayed Please Wait Please Wait 192 167 3 61 Icbs bin Document 40181 120 Rev A B 3 Ss TKOY User s Guide 7 The update log will be displayed when the update process is finished Click on Close to continue Update Log Update Progress Number Updated 1 otot 1 Continue Update Log 92 167 5 61 gt Start 01 34 Stop 01 35 Success Update Utility Eg A The update is complete Loading New Firmware Macintosh OS X NOTE To upgrade your print server s firmware from operating systems other than Windows or Macintosh refer to the Print server Administrator s Guide provided in PDF format on the TROY200 Series Print Server Installation CD If you are using the Macintosh OS X operating system download the firmware file to your desktop Go to the terminal command prompt and type cd desktop Type tftp lt enter t
26. l No TROY200 Series TROY Group Inc hereby declares that the above referenced product to which this declaration relates in is conformity with the provisions of Council Directives 1999 5 EC March 9 1999 Radio Equipment and Telecommunications Terminal Equipment Standards used and met in the assessment ETSI EN 300 328 2 V1 4 1 2003 04 ETSI EN 301 489 1 V1 4 1 2002 08 ETSI EN 301 489 17 V1 2 1 2002 08 ETSI EN 301 893 V1 2 3 2003 08 EN 55024 The documents required by this Directive are maintained at the corporate headquarters of TROY Group Inc 2331 South Pullman Street Santa Ana California 92705 USA Document 40181 120 Rev A A 3 Ill D Q ee User s Guide Appendix B Updating Firmware Loading New Firmware Using the TCP IP Update Utility The TROY print server s internal firmware can be easily updated as updates become available from TROY Please visit the TROY web site for more information on how to download the latest firmware updates at http www troygroup com Updating the print server s firmware will not change any user defined configuration options NOTE The print server firmware can also be upgraded using the XAdmin32 Utility by downloading the software and procedures from the TROY web site at http www troygroup com 1 Run the TROY Wireless Update utility for TCP IP The About Update for TCP IP window will be displayed Click on OK to continue The Select
27. lies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device FOR HOME OR OFFICE USE Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Trade Name TROY Type of Product Ethernet and Wireless 802 11a 802 11b and 802 11g enabled print server Model TROY 200 Series TROY Group Inc hereby declares that the equipment specified above conforms to the above requirements Standards used and met in the assessment EN55022 1998 Class B CFR Title 47 Part 15 Subpart B Subpart C and Subpart E Information for Canadian Users IC notice The term IC before the radio certification number only signifies that Industry of Canada technical specifications were met Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This Class B digital apparatus meets all requirements of th
28. long as you have a valid IP Address configured refer to the section Configuring your print server Enter the IP Address of the print server for the Printers Address and make sure the Use default queue on server option is checked and select your correct Printer Model TROY print server AppleTalk capabilities allow a printer to appear as a shareable printer node on an AppleTalk Phase 2 network The TROY print server broadcasts information to Macintoshes on the network and automatically appears in the Print Center or Chooser of each Macintosh Application programs such as Microsoft Word Excel PageMaker etc can print without modification or special software on the Macintosh MACINTOSH CONFIGURATION OS 8 X AND 9 X Identify the printer to which the print server is connected and install the printer driver 1 Verify that Ethernet is enabled from the Network Control Panel or AppleTalk Control Panel 2 Ata Macintosh workstation from the Apple menu open the Chooser 3 If the Chooser window displays an AppleTalk zone list select the necessary zone Click on the icon for the printer driver you are going to use If you have a Postscript printer you can use the LaserWriter driver 4 Select the print server name the default is TWC_xxxxxx_P1_AT where xxxxxx are the last six digits of the Ethernet address 5 Close the Chooser You can now print to the printer using any standard Macintosh application progra
29. m Document 40181 120 Rev A 3 7 TROY User s Guide MACINTOSH CONFIGURATION OS 10 x 1 If you have not done so already set the name of your computer by going to the Applications folder selecting System Preferences and then Sharing Type in the computer name in the Network Identity section you can also set the IP address here if you want 2 Turn on Ethernet and AppleTalk by clicking on the Applications folder and clicking on Network Next to Configure select Built in Ethernet you can leave the Location setting as Automatic 3 Click on the AppleTalk tab ensure the box next to Make AppleTalk Active is checked If necessary select the appropriate AppleTalk Zone you can leave the Configure setting as Automatic 4 Now go to the Applications folder open the Utilities folder and select Print Center The Printer List will appear it will be empty if you have no printers configured Click on Add Printer and then select AppleTalk instead of Directory Services 5 All of the available AppleTalk printers on the network should appear Click on the one you wish to add and then click Add The printer will now appear in the Printer List 6 To print from an application program go to File and then Print select the desired printer and then click on Print NOTE The Applications folder can generally be reached by double clicking on the Macintosh HD icon on the desktop NOTE TROY print servers are also compatible wit
30. nected Consult the dealer or an experienced radio TV technician for help The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer could void the user s authority to operate this equipment Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The radiated output power of the print server is far below the FCC radio frequency exposure limits Nevertheless print server shall be used in such a manner that the potential for human contact during normal operation is minimized To satisfy RF exposure requirements this device and its antenna s must operate with a separation distance of at least 20 centimeters from all persons and must not be co located or operating in conjunction with any other antenna or transmitter End users must be provided with specific operating instructions for satisfying RF exposure compliance Document 40181 120 Rev A A 1 TROY User s Guide Declaration of Conformity FCC According to 47CFR Part 2 and 15 for Class B Personal Computers and Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers We TROY GROUP INC Located at 2331 South Pullman Street Santa Ana CA USA Declare under sole responsibility that the product identified herein comp
31. o ivity Documentation index asp for extra wireless security configuration instructions NOTE If you are using DHCP on your network the print server should have acquired valid IP settings at this point and no further configuration is necessary However for most installations a static IP address is preferred If your DHCP server does not allow the print server to keep its assigned IP address permanently then you must manually assign an IP address In this case use a static IP address outside the range reserved for DHCP see your DHCP server documentation for details To assign a static IP address right click on the print server in the menu and then select Configuration On the TCP IP tab under IP Address Resolution select Set Permanent and assign a valid static IP address for your network Click on OK to save the new settings Document 40181 120 Rev A 3 3 TROY User s Guide USING THE WEB BROWSER INTERFACE TO CONFIGURE THE PRINT SERVER NON WINDOWS SYSTEMS To configure the print server using non Windows operating systems e g Unix systems a standard web browser e g Microsoft Internet Explorer or Netscape Navigator can be used to access the print server s embedded Web HTTP server pages which contain the print server s configuration options No additional software is required 1 2 Ensure your PC is connected and has access to your network Connect an available Ethernet cable from your network hub t
32. o the print server Ensure the print server is powered ON With your printer and print server switched on and ready press the test button on the print server to print a test page The test page will display the current IP address assigned to the print server by your network DHCP service If your network does not use DHCP then the print server will have the default IP address of 192 0 0 192 In any case your computer must use an IP address other than the one used by the print server in order to establish a connection between the two devices Configure the 802 1 1a 802 11b or 802 11g wireless settings wireless print servers only To operate on a wireless network you must select your country or region from the drop down list This field designates the region of operation for which the wireless interface is intended It may not be legal to operate the print server in a country region other than the country region shown in the drop down list You must also set the wireless mode ad hoc or infrastructure SSID channel and WEP encryption of the wireless print server to the same configuration as the wireless network you want the print server to communicate on All nodes of a wireless network need to have the same settings in order to communicate with each other From the host computer open a standard web browser e g Microsoft Internet Explorer or Netscape Navigator enter the IP address of the print server into the address bar of the web browser
33. print server s internal configuration console which can be accessed via a Telnet connection If you choose to use the TROY ExtendView Utility provided on the TROY200 Series Print Server Installation CD the software must be installed prior to use Additional options for print server configuration and management are available as third party utilities that can be downloaded from their respective web sites If you are using a wireless print server you can still configure it via an Ethernet connection or optionally configure it via a wireless connection Extend View Utility used for advanced print server configuration and allows you to configure for TCP IP Netware AppleTalk and the wireless settings for wireless print server models only uses a 32 bit graphical user interface works with Windows PCs running the TCP IP protocol included on the TROY200 Series Print Server installation CD can be downloaded from the TROY web sites USA _ http www troygroup com Europe http www troygroup de after installation this utility can be run from the START menu INSTALLING THE EXTEND VIEW UTILITY WINDOWS OPERATING SYSTEMS 1 Ensure your PC is connected and has access to your network 2 Connect an available Ethernet cable from your network hub to the print server Ensure the print server is powered on 3 Insert the CD supplied with your print server into the CD ROM drive of your computer The CD should automatically s
34. server as it is to be attached to your printer Desktop mount attach the adhesive rubber feet provided in the desktop mounting kit to the bottom of the print server as shown below Attach rubber feet here Bottom view of print server Document 40181 120 Rev A 2 1 TROY User s Guide i Connect the print server to your printer s using the USB and or parallel port of your printer For a USB connection use a standard USB A print server side to B printer side cable For a parallel connection use an IEEE 1284 compliant parallel printer cable 4 Plug the print server power supply adapter into a suitable AC receptacle and then plug the power supply cable into the print server The print server will run through a sequence of power up diagnostics for a few seconds If the print server is operating properly the power LED will illuminate continuously refer to page 1 5 for detailed LED status descriptions Ifthe power LED blinks continuously in a regular pattern a problem exists If this is the case try powering the print server OFF and then ON again If the problem persists refer to the Troubleshooting section in this User s Guide 5 Connect the print server to your network through a switch or hub using a category 5 CATS Ethernet cable The print server s IP address must be configured before a network connection is available If your network offers DHCP Dynamic Host Configuration Protocol the prin
35. sseoeeesessssseeeresssssssetrrssssssseerresssssseceeessssssseereeess 1 2 Wireless Print Server Requirements o2cccce0s2ssesccssacncnietacesdesacencdnnsewsevebensaddocesbasdesatacednsanuee ebadeas 1 3 Print Server 2 OMIPOMe 00 S525 12 02s0cctaccessasscsencseuanececsadaseecotanncacaaannmeaacendsscudaanvcaacoaseooutecseauceanv aii 1 4 LEDIN TO n oe seceacasccascecssesensataceeces usdoaasseetecensuuiacnesaesnecastsdaqearaeenausceeseacseieess 1 5 Pie 6 6 VLC 01d gh a O E E E E E E E E E 1 6 Taciory TCT ANG SCHNE Sosea amnuaes aesasaetcretadatanexeten 1 6 Section 2 Hardware Installation Booe VOU PGi occ stccnscocncaccaadcacenacoeacceaspacseecascassaaisesne oneesncantcaeaaetannseancobesasegeemecneeacceaesaees 2 1 Hardware Installation wired and wireless models cssccsecoecceccescceccesccuccesccuccesceescusccsscasceeces 2 1 Verifying the Connection to the Printer cccsssssssssssseecceecececeeeeeeeeeeaaaaaesssesseeeeeeeeeeeeees 2 3 Section 3 Configuration and Management COMMIS AUIOM O OUIOMS siscntonaceceseastavedenes scsatateu fonesogietelavisetosaiessiateeetonavaec sa A 3 1 Extend View UGLY ss sccccscoscesasaacteneeces acsdcautssctosacoanicant sapeseauonasenetecovesareanteacvonntessceeucecticce 3 1 fastalinne the Extend View UY ssccscsesccssaccascecsusseassed eE E ENEE EEE 3 1 Web Browser IONICE seniii E ai 3 1 HP WV Vet Cra ty UUU sesiis E 3 2 Con eurnaion Consol ee r E E nnn ner nent n eueee 3 2 Configuring the Print Server
36. t server will automatically search for a DCHP server upon power up and obtain an IP address If your network does not offer DHCP a static fixed IP address must be assigned see your system administrator for assistance In most cases a fixed IP address is preferred because a DHCP server may not always assign the same IP address to the print server when the print server is powered ON The IP address must be within a valid range unique to your network and in the same subnet as your PC For wireless print servers if a wired connection is established to the unit the wireless link will be disabled USB Connection t Parallel Port Connection Reset Button Power Supply Connection Ethernet Connection Document 40181 120 Rev A 2 2 TROY User s Guide Verifying the Connection to the Printer NOTE Before attempting to print it is very important to verify the connection between the print server and printer If this connection is not working you will not be able to print 1 Verify that both the print server and the printer are powered on and ready and that a USB or parallel printer cable is properly connected between the print server and printer 2 Print a test page by pressing the Test button once If the connection is good a test page will print on the printer If nothing prints out make sure that the printer cable 1s properly connected your printer is on line and that no error conditions exist with the printer
37. tart and display a menu screen Click on Install Software 4 Select TCP IP Management Utilities and then click on Next 5 Select ExtendView and then click on Install Web Browser Interface allows you to configure the print server with a standard web browser e g Internet Explorer or Mozilla no additional software is needed on the system can be used on any system that supports web browser capabilities type the IP address into your web browser address bar to connect the default password is ACCESS all uppercase characters Document 40181 120 Rev A 3 1 7 1 ROY User s Guide HP Web JetAdmin Utility a web browser based HP utility e g Internet Explorer or Mozilla can be downloaded from the HP web site http www hp com Configuration Console a command line oriented console contains advanced features not available through Extend View or the Web Browser Interface the default password is ACCESS can be accessed via TELNET using the print server s Ethernet connection type HELP for a list of console commands NOTE When connected press ENTER to get the prompt enter the password ACCESS will not ECHO on your screen and press ENTER to get a Local gt prompt no response required for the Enter Username gt prompt When the Local gt prompt appears the console is ready to accept commands Document 40181 120 Rev A 3 2 TROY User s Guide Confi
38. that the device is set up to allow the print server to send and receive data from the host For example a bridge can be set up to only allow certain types of Ethernet addresses to pass through a process known as filtering therefore such a bridge must be configured to allow TROY print server addresses Likewise a router can be set up to pass only certain protocols so be sure that the desired protocol can be passed through to the TROY print server In the case of routers also make sure that the protocol is routable LAT NetBEUI and DLC LLC are not routable If the job exists in the queue but does not print ensure that you are not trying to print a text job to a PostScript printer If you have a printer that is capable of automatic language switching ensure that the printer is not forced into PostScript mode Make sure that you are not trying to perform an illegal operation such as attempting to print a legal size form when the printer only supports 8 5 x 11 paper Troubleshooting Windows Problems If you are having trouble printing with Windows ensure you can ping the TROY print server using the DOS command PING ipaddress where ipaddress is the IP address of the TROY print server If you cannot ping the print server you will not be able to print Document 40181 120 Rev A 4 2 TROY User s Guide Troubleshooting Network Configuration Problems If you are using TCP IP make sure that your computer and the print server
39. tions to complete this installation Install the printer driver software according to the documentation for the printer Click the Windows Start button select Settings and then Printers Start then Printers and Faxes if you are using Windows XP Right click on the printer you wish to associate with the network port and then select Properties If you are using Windows NT 2000 XP 2003 go to the Ports tab If you are using Windows 95 98 ME go to the Details tab and then click on Add Port If you are using Windows NT 2000 XP 2003 highlight TROY Wireless ExtendNet Connect IP Monitor and then click on New Port If you are running Windows 95 98 ME select Other highlight TROY Wireless ExtendNet Connect IP Monitor and then click on OK The search will begin for available print servers Highlight the print server you would like to create the port for and then click on ADD 10 Make sure the port you created is chosen and then click on Apply You are now ready to print Document 40181 120 Rev A 3 6 TROY User s Guide Macintosh Print Queue Configuration TROY200 Series Print Servers support the AppleTalk protocol running over Ethernet also known as EtherTalk This capability allows Macintosh computers to print jobs to a printer simultaneously with jobs from Windows UNIX NetWare and other computers NOTE TROY200 Series Print Servers are also compatible with the Macintosh TCP IP Printer option in the Print Center as
40. tored at any time by performing a cold reset press and hold the pushbutton on the device for more than five seconds Default Settings wired and wireless print servers Parameter Setting Wireless Default Settings wireless print servers only Parameter Setting Wireless Mode Ad Hoc peer to peer ESSID printer lower case Document 40181 120 Rev A 1 6 Ill D j Q lt User s Guide Section 2 Hardware Installation Before You Begin Before installing the print server make sure you have installed and set up your printer as described in the documentation that came with the printer and that your printer functions properly TROY200 Series Print Servers support a parallel and or USB connection to your printer Hardware Installation wired and wireless versions NOTE Be sure to review the hardware requirements in the previous section to ensure you have the necessary information before installing the print server 1 Write down the 12 digit MAC address printed on the label located on the bottom of the print server for example 004017023F96 You may need this number in order to configure the print server 2 Mount the print server on either the printer or the desktop Printer mount attach the print server to a suitable location on the side or rear of your printer by applying an adhesive Velcro strip provided in the printer mounting kit to your printer and at the top of the print
41. treet Santa Ana CA 92705 USA 949 250 3280 Technical Support North and South America U S 48 contiguous States 800 332 6427 Canada Alaska Hawau and South America 1 304 232 0899 E Mail technicalsupport troygroup com Europe Phone 49 7032 9454 21 E Mail support troygroup de Web http www troygroup de Document 40181 120 Rev A 5 2 TROY User s Guide Appendix A Safety and Regulatory Notices Information for United States Users This equipment has been tested and found to comply within the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is con
42. ver s settings via an Ethernet connection The 802 11a wireless protocol cannot be used for this method of configuration You should now be able to configure your print server using either the ExtendView Utility or the Web Browser Configuration as described in the previous sections NOTE Be sure to set your PC back to its original wireless settings after you finish configuring the wireless print server NOTE Refer to the wireless security supplement provided in print with the wireless print server and is also available from the TROY web site at http S ivity Documentation index asp for wireless security configuration instructions Document 40181 120 Rev A 3 5 TROY User s Guide Windows Print Queue Configuration TROY recommends using the ExtendNet Connect for TCP IP software for Windows printer port configuration provided on the TROY200 Series Print Server Installation CD TROY200 Series Print Servers are also compatible with Windows standard TCP IP port and LPR ports If you are using the Windows standard TCP IP port the default port number is 9100 Perform the following steps to install and use ExtendNet Connect for TCP IP L 9 Install the ExtendConnect IP Port Monitor by inserting the CD supplied with your print server and clicking on Install Software Select ExtendNet Connect Windows Printing click on Next click on ExtendNet Connect for TCP IP and then click on Install Follow the on screen instruc
43. via an Ethernet Connection ssesesssssssseeessssssseeeersssssssseeees 3 3 Using the ExtendView Utility to Configure the Print Server cccccsssseeeeeeeeeeeeeees 3 3 Using the Web Browser Interface to Configure the Print Server 3 4 Using the Internal Command Console to Configure the Print Server 0000008 3 5 First Time Configuration of the Wireless Print Server Using 802 11b or 802 11 00 3 5 Windows Print Queue Configuration ccccccccccccccccessseseccccceeeaaeseeeceeeeesaueesseeseeeeeeeeaaaeseeeess 3 6 Macintosh Print Queue Configuration cccccccccccccsssssssssssssseeeeeececeeeeeeeeeeesaaaaasssessseeeseeeeess 3 7 Conmeunne to Pant Using TCPAP OS 10 5 ssssiscssestvcuciesdusscusssbnscosassaasecsdeoucbesltzaenosassis 3 8 Section 4 Troubleshooting To s eye UC 0 e ener E nent errant ee en ee nr eer ee ee eee 4 Pone PMO NC TINS aca ceaere shoe ae deseases deta ateaacness ese cadeetcaeeasedesossatedate abe hsensacedotecssa seaiacecosnsesteseaaeee 4 Checking the Interface between the Print Server and the Printer cccccssseseseeeees 4 Checking the Network Connection and Cabling cccccccccccccccsseeseeeeececceeeaeeeeeeeeeeeees 4 2 Troubleshooting Windows Problems ccccccccccccceesssseeceeeceeeaeeseecececeeaeaseeeceeeeesauaaseeeeeess 4 2 Troubleshooting Network Configuration Problems ccccssssssseceeecccaeseeeeeceeceeeasaseeeeeess

Download Pdf Manuals

image

Related Search

Related Contents

LB DVR User`s manual - CCTV Ireland CCTV Ireland  P-155 Owner`s Manual  パワーユニット 47 - シムコジャパン株式会社  取扱説明書  User Guide - Honeywell  Hydromist Compact User Manual  Instrucciones de Instalacion y Funcionamiento  Philips DLA69521    東芝グループにおけるユニバーサルデザインの取組み  

Copyright © All rights reserved.
Failed to retrieve file