Tripp Lite Audio/Video Pure Sine Wave UPS Systems User's Manual
Contents
1. Breaker Switch This resettable breaker prevents high input current from damaging the UPS or the attached load If this breaker trips make sure your UPS is connected to AC power of the proper voltage before resetting the circuit breaker by pushing the breaker switch in Ground Screw Use this to connect any equipment that requires a chassis ground Output Circuit Breakers Switches HTR22 3U These resettable circuit breakers protect your UPS from output overload If one or both breakers trip remove some of the load on the circuit s and allow the UPS to cool before pressing the breaker switch es in to reset Input Cord This permanently attached power cord connects your UPS to a power outlet Basic Operation continued Rear Panel continuea NEMA 5 15R Other outlet types not shown Communications AA dl ol USB Port Select Models DB9 Port EPO A AC Receptacles Varied by Model These 15 20 and 30 amp receptacles provide your connected equipment with pure sine wave AC output from the AC line during normal operation and from battery power during blackouts and severe brownouts Power provided at these outlets is filtered to protect connected equipment against damaging surges and line noise The receptacles are divided into numbered load banks as labelled on the unit Using PowerAlert software and cabling load banks one and two may be individually turned off and2. on from a remote location allowing users to reset or reboot connected equipment Phone Network Line Surge Suppression Jacks If your UPS is equipped with these jacks they will protect connected equipment against surges over a phone or network line Connecting your equipment to these jacks is optional your UPS will work properly without this connection For connection instructions see Optional Connections in the Installation section Not compatible with PoE Power Over Ethernet applications Communications Ports These ports connect your UPS to any Media Center PC or home automation system Use with Tripp Lite s PowerAlert Software and included cables to enable your Media Center PC home automation system or server to automatically save system settings and shut down equipment during a blackout Also use PowerAlert Software to monitor a wide variety of AC line power and UPS operating conditions Consult your PowerAlert Software manual or contact Tripp Lite Customer Support for more information See USB and RS 232 Serial Communications in the Optional Connections section for installation instructions The DB9 port can be used to monitor and control your UPS using either RS 232 or dry contact protocols RS 232 communications are complex but easy to implement by using a DB9 cable to connect the UPS to a computer with Tripp Lite PowerAlert Software installed Dry contact communications are simple but some knowledge of elec
3. the interference at his own expense The user must use shielded cables and connectors with this product Any changes or modifications to this product not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC Part 68 Notice United States Only If your Modem Fax Protection causes harm to the telephone network the telephone company may temporarily discontinue your service If possible they will notify you in advance If advance notice isn t practical you will be notified as soon as possible You will be advised of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper operation of your equipment If it does you will be given advance notice to give you an opportunity to maintain uninterrupted service If you experience trouble with this equipment s Modem Fax Protection please call Tripp Lite Technical Support at 773 869 1234 for repair warranty information The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure the equipment is not malfunctioning There are no repairs that can be made by the customer to the Modem Fax Protection This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contact your state public utility co
4. Owner s Manual A Audio Video Pure Sine Wave UPS Systems e Intelligent True On Line Operation e Pure Sine Wave Output e Zero Transfer Time e 1000VA 2200VA Capacities e Extended Run Options Not suitable for mobile applications important Safety Instructions E 1 E MToueshootng n Watery Replacement ED Mstorage ana sevice Mwarranty Registration ED TRIPP LITE POWER PROTECTION 1111 W 35th Street Chicago IL 60609 USA Customer Support 773 869 1234 www tripplite com Copyright 2006 Tripp Lite All rights reserved Important Safety Instructions VAN SAVE THESE INSTRUCTIONS This manual contains instructions and warnings that should be followed during the installation operation and storage of all Tripp Lite UPS Systems Failure to heed these warnings will void your warranty UPS Location Warnings e Install your UPS indoors away from excess moisture or heat conductive contaminants dust or direct sunlight For best performance keep the indoor temperature between 32 F and 104 F 0 C and 40 C e Leave adequate space around all sides of the UPS for proper ventilation UPS Connection Warnings e Connect your UPS directly to a properly grounded AC power outlet Do not plug the UPS into itself this will damage the UPS Do not modify the UPS s plug and do not use an adapter that would eliminate the UPS s ground connection Do not use extension cords to connect the UP
5. Reduce the load the UPS supports Flashing OVERLOAD Condition Short Circuit Remove the cause of the short circuit from the UPS output On FAULT Condition Wiring Fault Check the utility line for wiring problems such as reversed line and neutral or a missing ground On FAULT 100 Condition Battery Voltage too High Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT BYPASS LINE 50 Condition On Bypass due to High Output Voltage Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT BYPASS LINE Flashing 50 Condition On Bypass due to Low Output Voltage Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT BYPASS LINE 25 Condition On Bypass due to High Bus Voltage Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT BYPASS LINE Flashing 25 Condition On Bypass due to Low Bus Voltage Restart the UPS If the problem persists contact Tripp Lite for repairs On BYPASS LINE Flashing FAULT Condition On Bypass due to High Internal Temperature Check the UPS to be sure that there is adequate space for air to circulate near the vents and that the fan is working properly Restart the UPS Flashing LINE Condition Input Abnormal This indicates that utility power is too high or low for the UPS to operate in BYPASS mode so if an inv
6. S contact an electrician to check the AC line Your UPS will identify the presence of most but not all wiring faults LOAD ACTIVE METER LED This green light will illuminate when your UPS is receiving AC power to indicate that the set of four dual function LEDs is displaying the load level of your UPS BATT ACTIVE METER LED This green light will illuminate when your UPS is operating from battery power to indicate that the set of four dual function LEDs is displaying the battery charge level of your UPS Note the ON BATT LED will also be illuminated OVERLOAD LED This red light will illuminate constantly to indicate that your UPS s capacity has been exceeded while it is in on line operation The UPS alarm will beep continuously Immediately remove overload until light and alarm goes off If you do not immediately remove the overload the UPS will transfer from on line to bypass operation BATT LOW LED This yellow light will illuminate when your UPS s battery charge level is low The UPS alarm will beep until either the battery charge is depleted or the batteries are adequately recharged ON BATT LED This green light will illuminate constantly to indicate that AC line voltage is not present and your UPS is providing your equipment with battery power The UPS will also beep every two seconds unless silenced by the ON TEST Button When this light is illuminated you can monitor the battery cha
7. S to an AC outlet Your warranty will be voided if anything other than Tripp Lite surge suppressors are used to connect your UPS to an outlet Ifthe UPS receives power from a motor powered AC generator the generator must provide clean filtered output Equipment Connection Warnings Do not use Tripp Lite UPS Systems for life support applications in which a malfunction or failure of a Tripp Lite UPS System could cause failure or significantly alter the performance of a life support device Do not connect surge suppressors to the output of your UPS This might damage the UPS and will void the surge suppressor and UPS warranties However Tripp Lite has approved the connection of extension cords and or our HT3100PC Power Conditioning Center at the output of this UPS for greater accessibility and to increase the number of battery backup supported outlets The use of extension cords is approved for remote power needs as long as the extension cord is sized properly by using properly gauged wire and properly connected by having a 3 prong grounded plug on one end and a 3 prong receptacle on the other end of this cord The UPS itself must be directly connected to a properly grounded wall outlet The total number of components connected should not exceed the UPS capacity This will overload your UPS system Battery Warnings Batteries can present a risk of electrical shock and burn from high short circuit current Observe proper precautio
8. STRMKITWM sold separately See Installation Kit owner s manual for 2 post rackmounting procedures Tower Mounting H Your UPS can be mounted in an upright tower position with optional base stands sold separately by Tripp Lite Model 2 9USTAND When mounting the UPS on adjustable base stands make sure that the control panel is toward the top The control panel may be rotated to make it easier to read Insert a small screwdriver or similar tool in the slots on either side of the panel pop it out rotate it and pop it back into place as shown WARNING All UPS systems are extremely heavy Use caution when lifting and mounting User must properly stabilize the UPS when lifting and mounting Installation continued Connection and Start Up Plug your UPS s line cord into an electrical outlet Your UPS must be connected to a dedicated circuit of sufficient amperage Note however that the select models may be fitted with different plug types Refer to the OP Rating Plug Rating chart printed on the top of your UPS Once your UPS is plugged in the fan and all Indicator Lights will turn ON The LINE and LOAD ACTIVE METER LEDs will illuminate and the UPS will emit a beep to indicate normal operation However power is not supplied to your UPS s AC outlets until the UPS is turned on HPlug your equipment into your UPS Your UPS is designed to support audio vide
9. action is required on your part when the LED flashes the UPS continuously and automatically filters AC line power to provide your equipment with pure sine wave AC power regardless of brownout or overvoltage conditions If this light is off then AC line voltage is not present blackout or is at an extremely high voltage and the UPS will provide connected equipment with power from battery Basic Operation continued Front Panel Indicator Lights continuea BYPASS mal gt S Q gt amp gt 4 3 S D 5 amp gt Q loo DBO 4 BYPASS LED This yellow light will flash to indicate that the UPS s DC AC inverter is deactivated and the UPS is in the Bypass mode During normal operation this LED will light briefly when the unit is plugged in but if an internal fault or overload occurs this light will flash constantly to show that connected equipment will receive filtered AC mains power but will not receive battery power during a blackout In this case contact Tripp Lite for service FAULT LED select models only This red light will flash when your UPS detects an internal fault overheating overvoltages etc or when it detects a wiring fault in your wall outlet reversed phases missing ground etc The UPS will only detect wiring faults when it is plugged into a utility outlet but not turned ON If the light persists after restarting the UP
10. d disconnect equipment before proceeding Procedure El Remove Front Panel B Disconnect Batteries 3 Remove Dispose of Batteries El Add Batteries E Connect Batteries Attach connectors black to black and red to red El Replace Front Panel Storage and Service Storage First turn your UPS OFF press the OFF switch to turn power off at the UPS outlets then disconnect the power cord from the wall outlet Next disconnect all equipment to avoid battery drain If you plan on storing your UPS for an extended period of time fully recharge the UPS batteries once every three months by plugging the UPS into a live AC outlet and letting the UPS charge for 4 6 hours If you leave your UPS batteries discharged for an extended period of time they may suffer permanent loss of capacity Service If returning your UPS to Tripp Lite please carefully pack the UPS using the ORIGINAL PACKING MATERIAL that came with the unit Enclose a letter describing the symptoms of the problem If the UPS is within the 2 year warranty period enclose a copy of your sales receipt Warranty Registration Visit www tripplite com warranty today to register the warranty for your new Tripp Lite product You ll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product No purchase necessary Void where prohibited Some restricti
11. e the battery pack owner s manual for complete installation instructions Make sure cables are fully inserted into their connectors Small sparks may result during battery connection this is normal Do not connect or disconnect battery packs when the UPS is running on battery power SYSTEMS WILL VOID WARRANTY Seep of nt fr anaiai markings CAUTION Fisk of lectric shock Soo top of unit for cautionary markings RS 232 A 2 0 oes CAUTION Fisk of electric shock See top of unit for cautionary marki OPTION 1 USER SUPPLIED NORMALLY CLOSED SWITCH 5 JUMPER e N C EPO SWITCH USER SUPPLIED NORMALLY OPEN SWITCH N O EPO SWITCH e 2 NO CONNECTION BATTERY CONNECTOR DC 48V 26A P Your model may differ Basic Operation Front Panel Switches ON TEST Button This switch controls four separate UPS functions UPS Power ON To turn the UPS on press this button hold it for several seconds until you hear a beep then release it The ON LINE LED will illuminate UPS Self Test During normal on line operation press this button and hold it until you hear a beep This initiates a 10 second self test of the battery The UPS will shift to battery power all LEDs will illuminate for ten seconds Ala
12. erter failure occurs the UPS will deliver no output On FAULT 50 Flashing LINE Condition No Output due to High Output Voltage and Abnormal Input Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT Flashing LINE 50 Condition No Output due to Low Output Voltage and Abnormal Input Restart the UPS If the problem persists contact Tripp Lite for repairs Troubleshooti Ng continued Lights On Flashing and Condition Solution On FAULT 25 Restart the UPS If the problem persists Flashing LINE contact Tripp Lite for repairs Condition No Output due to High Bus Voltage and Abnormal Input On FAULT Restart the UPS If the problem persists Flashing LINE 25 contact Tripp Lite for repairs Condition No Output due to Low Bus Voltage and Abnormal Input Flashing LINE FAULT Check the UPS to be sure that there is Condition No Output due to High adequate space for air to circulate near Internal Temperature and Abnormal the vents and that the fan is working Input properly Restart the UPS If the problem persists contact Tripp Lite for repairs Battery Replacement Under normal conditions the original batteries in your UPS will last many years See Safety section before replacing batteries The batteries are designed for hot swap replacement i e leaving the UPS in ON mode but some qualified service personnel may wish to put the UPS in the OFF mode an
13. mmission or corporation commission for information The policy of Tripp Lite is one of continuous improvement Specifications are subject to change without notice 1111 W 35th Street RIPP I I E Chicago IL 60609 USA Customer Support 773 869 1234 POWER PROTECTION www tripplite com 200608195 93 2615
14. ns Do not dispose of the batteries in a fire Do not open the UPS or batteries Do not short or bridge the battery terminals with any object Unplug and turn off the UPS before performing battery replacement Use tools with insulated handles There are no user serviceable parts inside the UPS Battery replacement should be performed only by authorized service personnel using the same number and type of batteries sealed Lead Acid The batteries are recyclable Refer to your local codes for disposal requirements or in the USA only call 1 800 SAV LEAD or 1 800 8 BATTERY 1 800 822 8837 or visit www rbrc com for recycling information Tripp Lite offers a complete line of UPS System Replacement Battery Cartridges R B C Visit Tripp Lite on the Web at www tripplite com support battery index cfm to locate the specific replacement battery for your UPS During hot swap battery replacement the UPS will not provide backup power in the event of a blackout or other power interruptions Do not operate UPS without batteries e When adding external battery packs to select models with external battery pack connectors connect only Tripp Lite recommended battery packs of the correct voltage and type Do not connect or disconnect battery packs when the UPS is operating on battery power Installation Rack Mounting Mount your equipment in either a 4 post or 2 post rack or rack enclosure The user must determine the fitness of hardware and procedu
15. o systems and their associated servers Media Center PCs and a Tripp Lite HT3100PC or HT7300PC Power Conditioning Center only The total number of components connected should not exceed UPS capacity This will overload your UPS system You will also overload your UPS if you connect household appliances to the UPS s outlets ElTurn your UPS ON e Press the ON TEST Button e Hold it for several seconds until you hear a beep e Release it Your UPS will begin providing AC power to its outlets The ON LINE LED will illuminate Optional Connections Your UPS will function properly without these connections HiPhone Network Line Surge Suppression Select Models These RJ 45 jacks protect connected equipment from surges on a phone or network line Using appropriate network cords connect your wall jack to the UPS jack marked IN and your equipment to the UPS jack marked OUT Make sure that the equipment you connect to the RJ 45 jacks is also protected on the AC power line Not compatible with PoE Power Over Ethernet applications IN PHONE DATA PROTECTION ym Your model may differ a Q Q 2 seam BJ OzOQ zO m Installation continued Optional Connections continued B USB and RS 232 Serial Comm
16. ons apply See website for details Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification your Tripp Lite product has been assigned a unique series number The series number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to the series number The series number should not be confused with the marking name or model number of the product FCC Specifications for Models with FCC Approval This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct
17. res before mounting If hardware and procedures are not suitable for your application contact the manufacturer of your rack or rack enclosure The procedures described in this manual are for common rack and rack enclosure types and may not be appropriate for all applications 4 Post Mounting All UPS models include hardware required to mount in a 4 post rack Select models include an adjustable rackmount shelf kit to provide additional support If your UPS model does not include an adjustable rackmount shelf kit skip steps 1 and 2 1 Connect the two segments of each shelf EN using the included screws and nuts E Leave the screws slightly loose so that the shelves can be adjusted in the next step A Adjust each shelf to fit your rack then mount them in the lowest available space of your rack with the screws nuts and washers provided A Note that the support ledges should face inward Tighten the screws that connect the shelf segments E E Attach mounting ears D to the front mounting holes of your equipment E using the screws provided The ears should face forward 4 Using an assistant if necessary lift your equipment and slide it onto the mounting shelves Attach your equipment to the rack by using the appropriate hardware G through its mounting ears and into the rack rails 2 Post Mounting If you mount the UPS in a 2 post rack it requires the addition of a Tripp Lite 2 Post Rackmount Installation Kit model 2PO
18. rge level of your UPS on the BATT ACTIVE METER LEDs Basic Operation continued Front Panel Indicator Lights continued REPLACE BATT Rear Panel REPLACE BATT LED This red light will illuminate constantly and the UPS alarm will beep every 2 seconds if your UPS s microprocessor detects a battery fault or if your UPS fails the automatic self test after you turn your UPS ON and the UPS battery is less than fully charged Let the UPS system charge for at least 12 hours and perform a self test using the ON TEST Button as described on page 6 If the light continues to stay on contact Tripp Lite for service Accessory Slot Remove the small cover panel from this slot to use optional accessories to remotely monitor and control your UPS Contact Tripp Lite Customer Support at 773 869 1234 for more information including a list of available SNMP network management and connectivity products External Battery Pack Connector configuration varies by model Use to connect optional Tripp Lite Battery Packs for additional runtime Contact Tripp Lite Customer Support at 773 869 1234 for the appropriate Tripp Lite battery pack to connect Refer to instructions available with the Battery Pack for complete connection information and safety warnings Fan The fan cools the UPS s internal components It is always on when line power is present Input Circuit
19. rm Silence To silence the UPS on battery alarm press this button and hold it until you hear a beep UPS Cold Start To use your UPS as a stand alone power source when AC power is unavailable i e during a blackout press this button and hold it until you hear a beep The UPS will then provide battery power to its outlets The ON BATT Indicator Light will be illuminated since your UPS will be operating from battery power OFF Button This button turns power OFF at the UPS receptacles Press this switch hold it until you hear a beep then release it The UPS will continue charging and the fan will continue to cool internal components even after you turn the UPS receptacles off To turn the UPS OFF completely including the charger disconnect the UPS s power cord after pressing the OFF switch Front Panel Indicator Lights ON LINE LINE ON LINE LED This green light will illuminate constantly to indicate the UPS is performing normal on line operation filtering and resynthesizing incoming AC line voltage to provide pure sine wave output When this light is illuminated you can monitor the load level of your UPS on the LOAD ACTIVE METER LEDs LINE LED This green light will illuminate constantly to indicate the utility supplied AC line voltage at your wall outlet is nominal It will flash if the line voltage is outside the nominal range either too low or two high No
20. tronics is necessary to configure them The DB9 port s pin assignments are shown in the diagram at the left Units with both USB and DB9 ports If the UPS battery is low the UPS sends a signal by bridging pins and 5 If utility power fails the UPS sends a signal by bridging pins 8 and 5 To shut the UPS down remotely short pin 3 pin 9 for at least 3 8 seconds Units with DB9 ports only If the UPS battery is low the UPS sends a signal by bridging pins 1 and 5 If utility power fails the UPS sends a signal by bridging pins 8 and 5 To shut the UPS down remotely send a 5V to 12V signal on pin 3 using pin 5 as the negative ground for at least 3 8 seconds EPO Emergency Power Off Port Select models feature a EPO port that may be used to connect the UPS to a contact closure switch to enable emergency inverter shutdown See Optional Installation Troubleshooting The UPS s control panel lights will turn on in the sequences below to signal that the UPS is having operational difficulties Lights On Flashing and Condition On REPLACE BATT Condition Replace Battery Solution Let the UPS system charge for at least 12 hours and perform a self test using the ON Test Switch as described on page 6 If the light continues to stay on contact Tripp Lite for service On BATT LOW ON BATT Condition Battery Low Prepare for imminent UPS shutdown On BYPASS LINE LOAD OVERLOAD Condition On Bypass due to Overload
21. unications Use the included USB cable see E and or DB9 serial cable see BJ to connect the UPS to a Media Center PC home automation system or server Install the Tripp Lite PowerAlert Software appropriate to your equipment s operating system Your UPS may feature two communication ports the additional port can be used to connect the UPS to a second home entertainment or home automation PC that has PowerAlert Software installed For more information consult your PowerAlerts manual EJ EPO Port Connection Select Models This optional feature is only for those applications that require connection to a home automation home security Emergency Power Off EPO circuit When the UPS is connected to this circuit it enables emergency shutdown of the UPS s inverter Using the cable provided connect the EPO port of your UPS see to a user supplied normally closed or normally open switch according to the circuit diagram see EJ The EPO port is not a phone line surge suppressor do not connect a phone line to this port E External Battery Connection Check to ensure that the external batteries you are connecting match the voltage listed on your UPS s battery connector All UPS models come with a robust internal battery system all models feature connectors that accept optional external battery packs sold separately from Tripp Lite to provide additional runtime Adding external batteries will increase recharge time as well as runtime Se
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