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The Eltron Company PRIVILEGE P500 User's Manual

1. x 10 List of Printers Y 15 Send HP 7585B HP Driver is now configured for a PRIV400 card printer HP 7586B HP without memory extension and connected to LPT1 HP ColorPro HP Plotter The bitmap has a HP ColorPro with GEC HP F width of 1008 and a height of 624 dots HP DeskJet HP DeskJet Plus HP DeskJet 500 100 980179 001 Rev A Glossary ABA American Bankers Association sometimes used to refer to the ANSI ISO Track 2 encoded at 75 BPI density ABS Polystyrene compound a less durable and lower print quality alter nate material for the common plastic credit card ANSI American National Standards Institute ASCII American Standard Code for Information Interchange ATM Automatic Teller Machine Bar Code A series of vertical or horizontal printed stripes are spaced in such a manner as to represent coded data The spaces between the stripes are read optically by a photo detector cell Barium Ferrite A magnetic pigment BaFe with high coercivity 700 4000 oersteds Bleed Edge The printing of solid colors to the edge of the credit card BPI Bits per inch the encoding density of a magnetic stripe Butterfly Pouch An unlaminated ID badge with a hinge running along one edge into which the prepared ID card is inserted and laminated Card Commonly used generic term for magnetic stripe media regardless of shape construction and material e g magnetic stripe cards bad
2. _ gt 21 lt LITE 23 gt 24 lt gt DIT DB 25 Pin No PRINTER STROBE DATA 0 DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 ACK BUSY PAPER ERR READY INIT ERRO R N A N A N A GND GND GND GND GND GND GND Female DB 25 to Male DB 25 Supported Card The card printerssupporta wide variety of card Media and Ribbon media and ribbon types The card media should be matched to the ribbon type to avoid ribbon burning sticking and to achieve proper dye sublimation For optimum performance and printer Print H ead life always use Eltron 980179 001 Rev A approved card media and ribbons 65 Appendix A 66 Card Media Ribbons CR 80 credit card style cards ISO 7810 made of PVC recommended or Polyester ABS card materials Some card manufacturing processes use a thin clear over lamination Magnetic Mag Stripe Card ISO 7811 Smart Card with ISO 7816 Chip With AF NOR Chip or a combination of the Magnetic Stripe on oneside and one ofthe Chip versions on the other side Eltron Privilege card printers require Eltron ap proved ribbons Eltron s resin thermal transfer and die sublimation media are specifically de signed for Privilege card printers See Appen dix B Thermal Transfer Resin All print stations can use Thermal Transfer ribbon Resin offers more durability than dye sublimation with greater resistance to scratches and UV induced fa
3. Intersider GmbH Neelandstra e 41 49716 Meppen Telefon 0 59 31 88 39 0 Telefax 0 59 31 88 39 10 team intersider de www intersider de Itron User s Manual No 980179 001 Rev A 1997 Eltron International Inc FO REWO RD This manual contains installation and operation information for the Privilege Series card printers manufactured by Eltron International Incorporated Simi Valley California RETURN MATERIALS AUTHORIZATION Before returning any equipment to Eltron for in warranty or out of warranty repair contact Re pair Administration for a Return Materials Authorization RMA number Repack the equipmentin the original packing material and mark the RMA number clearly on the outside Ship the equip ment freight prepaid to the address listed below Eltron Repair Administration USA 41 Moreland Road Simi Valley CA 93065 Phone 1 805 579 1800 FAX 1 805 579 1808 Label Printers Card Printers Eltron International Europe Eltron International Europe Eltron House Zone Indutrielle Rue d Amsterdam Molly Millars Lane 44370 Varades France Wokingham RG41 2QZ England Phone 33 0 240 097 070 Phone 44 0 1189 770 300 FAX 33 0 240 834 745 FAX 44 0 1189 895 762 COPYRIGHT NOTICE This document contains information proprietary to Eltron International Incorporated This docu ment and the information contained within is copyrighted by Eltron International Incorporated and may not
4. Card Media Only laminate 30 mil cards in P500 printers Description Cards PVC 30 mi 30 mil Low Coercivity Stripe 30 mil High Coercivity Stripe Heavy duty Cards PVC w Polyester Core Low Coercivity Stripe Part Number 800016 104 800016 105 800016 106 800017 101 800017 102 30 mil High Coercivity Stripe 800017 103 Miscellaneous Supplies inti Part Description Number Drive Roller Cleaning Pens 12 800105 001 Print Head Cleaning Swabs 25 104526 001 Take up Ribbon Cores 10 205581 001 ID Card Lapel Clips 100 104527 001 Mag Head Cleaning Kit 104531 001 Installable O ptions BEER Part Description Number 980179 001 Rev A Memory Expansion Replacement Print Head Kit 104525 001 104540 001 13 Appendix B 74 980179 001 Rev A Appendix C Windows Card Printer Driver Those needing to print from applications other than WindCard must first install a printer driver forthe card printer The CD ROM shipped with the printer includes printer drivers for both Windows 3 1 and Windows 95 Installation of Driver installation begins with insertion of the Printer Drivers CD ROM into the associated drive The execu 980179 001 Rev A table file may or may not start automatically depending on the CD ROM Auto Insert N otifi cation c
5. Enter From WindCard See WindCard manual Se lect Printer Tools In the Printer Tools dialog box Enter MEJ 29 Operation 30 Printer The printer requires at least three 3 inches of Access and free space around all sides for access to printer Usage Controls card input and card output Do Not Operate Printer with Cover Open To maintain a clean printing environment and to prevent ESD damage keep the cover of the printer closed except during maintenance and media loading procedures An interlock pre vents card flips with the cover open With a fixed amount of space available the maximum number of cards the Card Feed hopper can hold varies as a function of card thickness as follows e 100 of the 30 mil 0 762 mm cards e 150 of the 20 mil 0 508 mm cards Note that P500s can only laminate 30 mil cards 980179 001 Rev A Operation The Card Catcher tray begins spilling cards onto the surface below after collecting the fol lowing e 50 of the 30 mil 0 762 mm cards e 75 of the 20 mil 0 508 mm cards Figure 2 12 PP Card Catcher Tray Printing When theribbon and card media are loaded as previously described and the printer power is on the card printer is ready to print Printing requires the WindCard software a Windows software program the Windows printer driver or direct printer command level programming through the printer interface 980179 001 Rev A 31
6. Problem LCD indicates COVER OPEN transfer ribbon The ribbon isad vancing at the same rate as the card media Ribbon breaks during re synchronization of the color rib bon panel Voids on printed card varies from panel to panel Voids on printed card same for all card panels Close the cover so that card flips can occur Rp Printer cuts melts through the E Ed m Solution or Reason Reinstall the ribbon Synchronize the ribbon panels by pressing the related Panel button until the ribbon starts advancing Verify proper or default print settings in software Verify the proper ribbon panel combination are selected in the software or program ming sent to the printer Verify that the print heat resistor is set to the correct level in the WindCard software Windows color printer driver or by pro gramming commands sent to the printer Printa Test Card and note the resis tance heat setting Verify the card values match those that appear on the print head label See following illustration Raise the related Print Head and synchro nize the ribbon The previous print process may have been interrupted during the print process Clean the Cleaning Roller Complete all cleaning procedures Check Card surfaces for smoothness flatness or edge burrs If necessary get new cards Use approved media 980179 001 Rev A Print Head Label 63 Appendix A 6
7. 5 panel A ribbon and 100 of the 30 mil PVC cards 104522001 980179 001 Rev A 71 Appendix B Print Ribbons The following imaging ribbons are optimized for use in Privilege card printers Ribbon Print Ribbons No of Part No Types Panels Monochrome Resin Ribbons O Black ABS 800015 008 Black 800015 001 Red 800015 002 Green 800015 003 Blue 800015 004 Y ellow 800015 005 Gold 800015 006 Silver 800015 007 White 800015 009 Multi panel Ribbons for Color Printers YMCKrO 800015 040 YMCKrOKr 800015 048 KrO 800015 060 KsO 800015 050 NOTES O Bar Codes require Black Resin printing O Black ABS ribbon only used with ABS cards Monochrome ribbons have no panel separations Duplex printing when resin is required on both sides YMC Denotes Y ellow Magenta Cyan colored panels Kr Denotes Black Resin panel Ks Denotes Black Dye Sublimation panel O Denotes transparent Overlay varnish 12 Special Ribbons Description Part Number Overlaminate Ribbons P500 Clear for full coverage 100 cards 800015 014 Clear for Smart Card coverage 100 800015 013 cards Clear for Mag Stripe Card coverage 100 f Cards 800015 012 Holographic Overlay Varnish P600 Privilege Security Seal 350 cards 800015 011 980179 001 Rev A Appendix B
8. Operation Printing a Test The printer prints a Test Card if the Right Card Module 1 Panel Button is pressed and held in while printer power is turned on The button can be released when SELF TEST ap pears on the LCD Remember to synchronize the ribbon for any color printing P500s print and then laminate The informa tion that appears on the card applies to Module 1 P600s printon both sides each module im ages a different surface Module 1 information appears on one side and Module 2 informa tion appears on the other Figure 2 13 Color Printer Test Card P500 Print Sta P500 Lamination P600 Station tion Test Card Station Test Card Test Card Adjustments The card printers have no user adjustable fea tures except for the card gate adjustment see preceding pages 32 980179 001 Rev A Operation Protect Your Factory Warranty Neglect in performing recommended cleaning procedures can void your warranty as can im proper packaging and shipping Other than the recommended cleaning proce dures described in this manual only allow Eltron factory authorized technicians to service Privilege printers NEVER loosen tighten adjust bend etc any part or cable inside the printer The only user adjustable features of the Privi lege card printers are made in software or pro gramming and the card feeder gate adjustment Physical Processes A sensor signals when the feeder rollers deliver 9
9. can have an adverse affect on card images 25 Operation Cards just removed from the media packaging typically have accumulated an electrostatic charge Electrostatic charges can cause cards to stick together making card feeds difficult Card shuffling can reduce some of this adhe sive force However avoid bending the card media or touching the card surfaces that will re ceive images DO NOT set unprinted cards on dust or lint carrying surfaces i e table tops cloth com puters etc DO NOT place media with magnetic stripes on or near magnetic sources such as moni tors non electronic phones paper clip hold ers speakers etc Card Gate The Card Gate serves to meter card feeds so Adjustment that only one card feeds ata time If more than 26 one card feeds a card jam occurs Each card thickness requires a different Card G ate open ing Never intermix cards with different thick ness in the Card Feed Hopper Only use 0 030 mil cards in P500s 980179 001 Rev A Operation Figure 2 10 LD see Card Hopper Card a Weight Fa Cards gt E Card Gate Adjustment lt A Card Feed Rollers Card Feed Opening Prevent Media J ams Adjusting the Card Feeder is critical for proper mechanical operation of the printer 980179 001 Rev A 27 Operation Card Gate Place a single card of the desired thicknes
10. choosing their op erations Users should explore the possibilities by selecting the command sequence that best suits their requirements After mapping out planned imaging decide which ribbons best suit these requirements Then decide where the ribbons should be installed for best per formance Finally refer to the Programmer s manual for commands that implement the de sired operation Remember to integrate any Smart Card docking or magnetic stripe encod ing into the command sequence 980179 001 Rev A Operation Cleaning The For quality card images keep the printer dust Printer and lint free Any particles left on mechanisms EN 980179 001 Rev A in the card path can migrate onto cards and in terfere with both YMC dye sublimation and resin thermal transfer These ribbon materials cannot penetrate particles left on the cards The frequency of cleaning required varies de pending on the print environment and the us age Never use a shop air compressor to blow away particles in the printer Air compres sors can contain rust inhibiting oil and may have ineffective moisture traps Oil and mois ture adversely affect print quality and when sprayed may spread contaminates throughout the printer Also canned air requires a very careful usage Avoid directing an air stream in a way that distributes particles from areas having a signifi cant particle contamination Any vacuum used must have its outflow well fil ter
11. 001 Rev A Appendix C Printer Control Selection of Printer Control from the Privilege Card Printer dialog produces the following dia log This dialog allows you to issue one or more of the commands described in the Pro grammer s manual First enter the com mand s in the space designated Press Execute to send the string to the printer Press Finish to close the Printer Control box The following may prove useful in checking the printer interface along with associated command activated components Command Result A Prints Test Card ME Ejects Card ID Lowers Print H ead IM Raises Print Head IP Runs Stepper 2 sec IR data Where data Head Resistance 980179 001 Rev A 99 Appendix C Memory Options Selection of Memory from the Privilege Card Printer dialog produces the following These settings either enable or disable the benefits of the Expanded Memory option Enabled bit maps for each of the color YMC and mono chrome KO panels download together Dis abled bit maps download separately for each ribbon panel Settings for O ffset determine the origin for card graphics Program Manager File Options Window Help Control Panel Printers Default Printer 1 PRIV300 card PRIVILEGE Card Printer Installed Print Orientation gt e Genigraphics S HP LaserJet E PRIV300 carc Memory Options PRIV400 carc l Enable Memory Extension GK A s eer
12. 4 Other Support First attempt a repair using the forgoing table Resources Then if necessary contact the dealer that sold you the printer Eltron International also offers a variety of in formation and user support services as fol lows e Internet http www eltron com ftp ftp eltron com e mail Label Printers techsup eltron com Card Printers privsup eltron com Europe eurosup eltron com Singapore asiasup eltron com Latin America latinsup eltron com e BBS 1 805 579 3445 The BBS supports data rates up to 28 8 BPS with No Parity 8 data bits and 1 stop bit n 8 1 Communications software should have an ANSI Terminal Mode not MS Win dows Terminal such as Q Modem e CompuServe e mail 102251 1164 e Customer Service 1 800 344 4003 For the name of a dealer in your area e Technical Support FAX U S A 1 805 579 1808 Asia 65 73 38 206 Europe 44 0 1189 895 762 Latin America 1 847 584 2725 For your assistance and support with Eltron printers and software 980179 001 Rev A Appendix A Parallel Interface The following diagram shows the cable wiring Cable Wiring required to use the printer s parallel interface HOST STROBE DATA 0 DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 ACK BUSY PAPER ERR READY INIT ERRO R N A N A N A GND GND GND GND GND GND GND DB 25 Pin No oS 9 UVUPWMNH oS9UPWMNH 19 gt 20 lt
13. 80179 001 Rev A a card to the card transport rollers Cleaning Rollers remove dust or lint and transport roll ers accurately position the cards for printing lamination P500 Smart Card Contact Sta tion docking optional and magnetic stripe encoding also optional The print and laminator head s lower to the surface of the card for printing or lamination Printing occurs with ribbon movement and card movement synchronized After the com pletion of operations at one station cards move on to the next station Cards eject after all specified card operations have occurred 33 Operation Color Dye Sublimation Gray Scale Dye Sublimation Resin Thermal Transfer Overlay Varnish Thermal Transfer 34 Color imaging involves three passes of cards under a printhead Y ellow magenta and cyan dyes diffuse from corresponding ribbon panels onto the cards in measured quantities for each dot of a 300 dpi matrix Each ribbon panel can produce 32 dye densities on a dot by dot ba sis Therefore the range of colors for each dot is 32 7K Gray scale imaging involves a single pass of cards under the print head Measured quanti ties of black dye diffuse from the ribbon onto the cards on a dot by dot basis Each card dot can have 32 different densities Monochrome ribbons and the monochrome panels of multiple panel ribbons produce solid imaging by transferring a very durable resin material onto cards Resin either transfers
14. INTERNATIONAL INC declares that the d clare que le a da das Ger t dedara que el dichiara che P500 Card Printer P600 Card Printer is in conformance with the requirements of the European Council Directives listed below est conforme aux sp cifications des directives de l Union Europ enne ci dessous der nachstehend angef hrten Direktiven des Europ ischen Rats cumple con los requisitos de las Directivas del Consejo a seg n la lista siguiente conforme alle specifiche delle sequenti direttive dell Unione Europea 89 336 EEC EMC Directive 92 31 EE EMC Directive 73 23 EEC Low Voltage Directive Bas es sur a l gislation des Etats membres relative la compatibilit lectromagn tique et a Produktsicherheit entspricht y las Medidas de Zu relativas al producto Basate sulla legislazione degli stati membri relativa a Y his declaration is based upon compliance of the product to the following standards Cette d claration repose sur la conformit du produit aux normes suivantes ese Erkl rung basiert darauf da das Produkt den folgenden Normen entspricht Esta declaraci n se basa en el cumplimiento del producto con las siguientes normas Questa dichiarazione si basa sulla conformit del prodotto alle norme sequenti 2 EN 55022 A CISPR 22RF Emissions Control EN 60950 IEC 950 Product Safety Hugh Gagnier Presiden ELTRON INTERNATIONAL Inc 41 Moreland Road Simi Valley CA 93065 1692 U
15. Rev A cuits Card memory can store fingerprints voice recognition patterns medical records and other such data Printers can have docking stations installed that can interface with Smart Card circuits Smart Card programming hard ware connectsto a DB 9 connector on the rear panel Configurations with this option respond to commands that position the cards at the docking station as follows Command Result Moves card to Contact MS Station introduces offset of OS value value dots from Sta tion default 96 All other printer operations remain the same as those for other Privilege models 57 Smart Card Contact Station Do not position printing over Smart Card con tacts Media Loading Orient the cards with the Smart Card Chip fac Orientation ing up and such that the edge closest to the contacts feeds first rel ang en Up Facing Card Contact 4 Position Chip Contacts As gt pad T Adjustments No adjustments exist for Privilege printers with Smart Card programming stations other than the Card Feeder G ate Adjustment described in section 2 58 980179 001 Rev A Smart Card Contact Station Protect Your Factory Warranty Neglect in performing recommended cleaning procedures can void your warranty as can im proper packaging and shipping Other than the recommended cleaning proce dures described in this manual only allow Eltron factory authorized tech
16. S A On the bata of the laws of Member States relating to Electromagnetic N and Product Safety i a s curit des produits Uber die Ann herung der Gesetze der Mitgliedsstaaten in bezug auf elektromagnetische Vertr glichkeit und t Basado en la aproximaci n de las leyes de los Pa ses Miembros respecto a la Compatibilidad electromagn tica la compatibilit elettromagnetica e alla securezza dei prodotti U ae EN 500082 1 IEC 801Immunity to Electromagnetic Dicturbances 980179 001 Rev A Table of Contents Getting Started 2g san eke ee RAS Re RR we OK RS 1 Introduction Secs ac 0a dow oe Be OR ak we ee 1 Unpacking Privilege Card Printers 004 4 CHECK Lists u a Gok de a deat Gea dee a 5 Installations aa see Bu ara a an A en Ga eR wha e kw 7 Upgrading to Expanded Memory 04 4 13 Expanded Memory Board Installation 15 Operati cui ce a a eee bw e ES 17 Major Components 0 0000 eee 17 Controls amp Indicators 2 2 Cu a 18 Ribbon Preparation e soi aeaeo mou a o a a 20 Ribbon Loading s sor a li oy ae ac oh dee ee 21 Handling the Media ouaaa 25 Card Gate Adjustment 26 Printer Access and Usage naaa 30 PANUNG void or en e ie ea be ee 31 AGJUSHMENTS i soi a0 au n A a Ra ae 32 Physical Processes 2 2222 2 on nn 33 Cleaning The Printer 2 222 o o 31 Cleaning Stationary Card Path Items 40 Cleaning the Card Feed Roll
17. amily A Privilege card printer prints on standard credit card size cards These color printers can pro duce images using either dye sublimation and or thermal transfer monochrome modes This list only serves as a reference Consult the latest Data Sheet PRIVILEGE SERIES CARD PRINTERS Print Resolution e 300 dots per inch 11 8 dot per millimeter Printing Technology e Monochrome Thermal Transfer e Color Dye Sublimation Print Time e Typically 3 seconds per card monochrome e Typically 45 seconds per card color Print Speed e 0 5 ips Font Support e Arial 22 Bold and Arial 28 Normal e True Type fonts with the WindCard or Windows compatible printer driver to ac cess Windows resident fonts Bar Code Symbologies Code 39 3 of 9 Interleaved 2 of 5 1 2 5 Standard 2 of 5 2 5 EAN 8 EAN 13 UPCA MONARCH ur 128 subsets B with or without Check igit Soi 128 Subset C with or without Check igit 68 980179 001 Rev A 980179 001 Rev A Appendix A Card Types ISO Format CR 80 ISO 7810 e Option Magnetic Stripe ISO 7811 e Option Smart Card ISO 7816 e PVC recommended PVC w Polyester core ABS card materials Magnetic Encoding Option e 3 tracks e 3 Media Recording Densities Low Coercivity 300 Oersteds Medium Coercivity 2750 Oersteds High Coercivity 4 000 Oersteds ln recording formats ITA ABA and Thrift Smart Card Option e Supports ISO 7816 Smart Card standard
18. ate an unalterable 10 or 12 digit code number while leaving another layer of the magnetic stripe available for encoding soft conventional data Wiegand A Wiegand card utilizes embedded magnetically unstable ferro magnetic wires formed in a Heal al en one helical twist The Wiegand card reader uses a magnetic coil that picks up the flux reversal characteristics of the wires and converts them to binary pulses YMCKrO Ribbons Printer ribbons with color panels that also include pan els for resin black and a protective clear overlay varnish 980179 001 Rev A 105 World Wide Offices Eltron International Corporate Headquarters 41 Moreland Road Simi Valley CA 93065 1692 USA Phone 1 805 579 1800 FAX 1 805 579 1808 e mail sales eltron com Eltron International Europe Eltron House Molly Millars Lane Wokingham RG41 2QZ England Phone 44 0 1189 770 300 FAX 44 0 1189 895 762 e mail eurosales eltron com Eltron International Latin America 836 Arlington Heights Rd 357 Elk Grove IL 60007 Phone 1 847 584 2714 FAX 1 847 584 2725 e mail latinsales eltron com Eltron International Singapore 07 01 Trademart Singapore 60 Martin Road Singapore 239067 Phone 65 73 33 123 FAX 65 73 38 206 e mail asiasales eltron com EA 980179 001A
19. be duplicated in full or in part by any person without written approval from Eltron While every effort has been made to keep the information contained within current and accurate as of the date of publication no guarantee is given or implied that the document is error free or thatitis accurate with regard to any specification Eltron reserves the rightto make changes for the purpose of product improvement at any time TRAD EMARKS Privilege Privilege P500 and Privilege P600 are service marks Privilege Card is a trademark of Privilege Card S A a subsidiary of Eltron International Incorporated and Eltron is a trademark of Eltron International Incorporated Windows and MS DOS are registered trademarks of Microsoft Corp All other marks are trademarks or registered trademarks of their respective holders 980179 001 Rev A III WARRANTY INFO RMATION We Need To Hear From You To Establish Your Warranty Period And Provide Access To Technical Support Send Us Your Product Registration Card Today Eltron warrants the mechanism control electronics and power supply under normal use and serv ice to be free from defects in material and workmanship for a period of twelve 12 months from the date of purchase by the end user Eltron warrants the print head and Laminator head under normal use and service to be free from defects in material and workmanship for a period of one year or 40 000 passes whichever occurs first from the date of
20. cessed 980179 001 Rev A Driver from the dialog that appears with selection of File Print Therefore users can send images created in an associated application to the printer for card imaging Print dialogs offer settings that reflect the uniqueness of the selected driver Like other printers Privilege printers have many opera tional parameters that a user can vary Users can access many of these settings by clicking on the Properties button Applications can place this button either in the Print dialog or an asso ciated sub dialog 83 Appendix C To reach the following dialog click on the Properties button Privilege Printer Properties First note the tabs at the top of this dialog Separate descriptions for each tab appear in the following 84 980179 001 Rev A 980179 001 Rev A Appendix C The Card tab has categories for ribbon selec tion Card Orientation Dithering Method and 180 Rotation Check boxes also exist that en able or disable a Preview and Magnetic Encod ing Only operation respectively Ribbon selection should duplicate the ribbon installed in the card printer Note however that the other settingsin this grouping prescribe variations on ribbon use Card orientation settings allow the matching of the card orientation to the print file image ori entation Dithering refers to the format used to blend col ors Users should choose the format that pro duces the most pleasing r
21. d Yellow are the primary print colors The three colors CMY are combined in varying degrees 15 bitsfor 32K colorsin Privi lege 300 and 400 color printers Note that Privilege color printers image these colors using YMCKO and YMCKOK ribbons where colors and sublimation black comes from Y MC combinations a thermal transfer black comes from the K and a protective transparent overlay comes from the O CMYK Cyan Magenta Y ellow and Black are the print colors used by press men when using the four color process Bis IBM Size An ID badge or card measuring 2 328 wide by 3 250 ong Debit Card a A card with value encoded on the magnetic stripe which is re encoded with a lower value at each use b A magnetic stripe card used with a PIN number to authorize electronic debit of funds from an account more properly an EFT card Density The number of bit cells encoded per unit length along the magnetic stripe usually expressed as bits per inch or BPI Die Cutter A punch die device used to cuta photo or ID material to exact size for insertion into a laminating pouch Dithering A technique for imaging color or gray scale shades that uses a dot matrix e g a matrix with 2 dots imaged will appear lighter than a matrix with 16 dots imaged Thermal Transfer printers employ this technique DPI Dots Per Inch print density 102 980179 001 Rev A Glossary Dual Stripe Card A card containing two separate magnetic stri
22. ding Dye Sublimation Printing requires dye sub limation ribbons with either black or Cyan C Magenta M and Y ellow Y panels These rib bons have Overlay varnish panels to add UV protection and durability Color ribbons have black thermal transfer resin panels for bar code and other solid imaging 980179 001 Rev A Appendix A Card Dimensions SA 0 125 in 3 18mm 7 A 2 125 in 0 002 in 53 98mm 0 05mm Ne A Y Thickness 3 375 in 0 010 in 0 009 in to 0 034 in 85 72mm 0 25mm 0 23mm to 0 84mm Magnetic Stripe Dimensions T 0 218 in 5 54mm Max 0 623 in 15 82mm Min 1 1 1 1 1 1 1 1 I 1 1 1 1 1 1 1 1 1 1 1 1 1 1 l i i 0 000 in to 0 115 in 0 000 in to 0 115 in 0 00mm to 2 92mm 0 00mm to 2 92mm Smart Card Chip gt 0 221 in 5 62mm max gap N 0 01 in 0 210 in l 2 54mm 3 54mm 0 631 in 0 218 in 5 54mm Max A 7 54mm Min gap 0 623 in 15 82mm Min iq No print Area BREMI C1 VCC Supply Voltage 0 790 in C2 RST Reset Signal 21 87mm C c5 C3 CLK Clock C4 RFU C5 GND Logic Ground m j 0 782 in 19 87mm Min c4 cg C6 VPP Programming Voltage C7 1 0 Data Input Output C8 RFU 4 0 403 in 10 25mm Max 980179 001 Rev A 67 Appendix A Printer Features The Privilege card printer series are part of El and Options tron s personal and industrial printer f
23. ds with high or low coercivity magnetic stripes P500s can have either up or down facing stripe encoders P500s have Windows design and print user software and a Windows printer con trol driver that supports True Type fonts Efficiently designed to fit in minimum foot print with a see through cover that offers us ers a view of the process while offering protection from exposure to environmental contaminants Produces duplex two sided Prints on ei ther plain or preprinted plastic card materi als 980179 001 Rev A Getting Started Models All printers have parallel printer ports P500s Include WindCard Classic Software Printers may be ordered in any of the following stan dard configurations Model No Description Boss Color Printer with Laminator en Multiple Station Color Printer Options E lp 2 ig 3 1242 y Option 38 5 3 105 D5 6 No s n So 5 94 G4 Y A Cal OD 1D voal y as Oj go TE oc gt S gt 2 22 25 25 3 uo ZJu zuluf uf a 104525 001 104674 001 104674 002 104674 003 104674 004 300020 001 120V 300020 002 230V 980179 001 Rev A 3 Getting Started Unpacking Privilege Card Printers Packing Materials Supply Kit Printer Cable Printers ship in a carton and protective bag Keep all packing material in case the need to move or reship the printer arises Avoid touc
24. e card printing occurs much faster with this option in stalled Rear case removal gives access for this upgrade Before touching any of the circuit components on either the printer or the Expanded Memory WPS board be sure to discharge any static charge by touching the metal chassis Better yet wear a grounding wrist band 980179 001 Rev A 15 Getting Started Installing the Memory Board Step O Figure 1 9 Expanded Memory Installation Plug the Expanded Memory Board into the two connectors on the upper right section of the CPU board of Module 1 Match the connec tors such that the Expanded Memory board re mains confined within the boundaries of the CPU board not oriented to extend over the edge Installing the Replace the bracket and printer case by revers Memory Board ing the steps performed during their removal Step O 16 980179 001 Rev A 2 O peration This section contains information on the op eration of the Privilege card printer Major Figure 2 1 shows a P600 Card Printer Note Components that both models have similar appearances except theP500 hasa Lamina tor where the P600 hasa second Print Station Card Flip Card Feed Figure 2 1 Hopper Major Components Card Catcher i Print Print or I Lamination Station Station 980179 001 Rev A 17 Operation Controls amp All the card printer controls and indicators ex Indicators cept for the power switch res
25. e present but LCD in Solution or Reason Errors Using Windows Driver 1 Printer Command Coding Error Clear command error by pressing related Panel Button 2 Ribbon Error Press Panel button note card ejects if pres ent and ribbon re synchronizes 3 Feeder Error empty Press Panel Button note that last command repeats using another card 4 Magnetic Stripe Write Error Press Panel Button note that card ejects and command repeats with another card 5 Other Errors Press Panel Button note that any card present ejects and error indications cease 6 Check the programming command syntax 1 Replace used ribbon 2 Check for broken ribbon Card Feed Problem 1 Card Gate adjusted too low 2 Card Weight notin place 3 Cards or Card Feed rollers contaminated with oily deposit and require cleaning Encoder Command Coding Error 1 Verify command syntax 2 Call technical support 3 Check card Hopper for proper stripe position Mechanical Error 1 Card Jam Nonmagnetic Encoder Open cover remove related upper cleaning roller empty feeder pull jammed cards out Replace upper cleaning roller and run Test Card RESET Cycle power off and on 2 rd am Magnetic En r Models See Section 3 Clearing Media J ams 3 Card Not Feeding completely through printer Release Print Head latch and run Test Card RESET Cycle power off and on 62 980179 001 Rev A Appendix A
26. ed RF radio frequency circuits in microchip form which utilize electrically tuned circuits that will resonate when activated by a transmitter sweeping through the RF range A receiver picks up a resonating frequency and activates the code deci phering system Unlike other access cards the proximity card can be worn or carried and detected at various ranges dependent upon the system s design capabilities PVC Polyvinyl chloride the basic material of the common plastic creditcard Slot Reader Swipe reader Smart A card containing an onboard computer chip and a power supply normally a lithium battery capable of storing up to six pages of text This isthe only card in the industry at this time that has an active technology Substrate The material on which the magnetic stripe is deposited Swipe Reader A manually operated reader with a long narrow channel dot through which the magnetic stripe edge of the card is pushed T amp A Time amp Attendance systems or applications Track A strip of specified width and location running the length of the mag netic stripe on which data isencoded Track 1 2 and 3 are specific track loca tions defined by ANSI ISO standards Watermark Magnetic A card containing small oxide particles physically oriented into zones of varying widths The particles are setwhilethe iron oxide slurry is still fluid The binary structure spacing of this computer generated pat tern is then oven cured to cre
27. ed and directed away from the printer Never attempt to vacuum particles off of the PrintH ead as damage to delicate imaging ele ments can result 31 Operation 38 Eltron offers the following items for cleaning the printer e Disposable Clean Non fibrous foam swabs with alcohol filled handle for head cleaning and suitable for roller cleaning e An alcohol filled felt pen suitable for roller cleaning Bend to Break and Release Fluid e A Cleaning Kit comprised of a spray can of alcohol and a package of cleaning cards suit able for a general cleaning but required for Magnetic Encoder head cleaning C r Cleaning products for the Privilege card printer are available directly from your Eltron distribu tor or call Eltron at 800 344 4003 for the distributor nearest you 980179 001 Rev A Card Path Elements Figure 2 14 Media Path 980179 001 Rev A Operation Alternate cleaning materials can include the following e Foam swabs never use cotton or any other fibrous material e 99 pure or better Isopropyl Alcohol for moistening swabs e Clean Running Water Used for Upper Cleaning Roller only The following figure shows the elements in the card path that require a periodic cleaning Pro cedures follow for the following items e Card Guides Smart Card Contact Station To Module 2 Card wan Card Catcher Ribbon Take Up Magnetic Peel Bar and Magnetic Encoder Read Write
28. er 41 Cleaning the Upper and Lower Cleaning Rollers 42 Print Head Cleaning 222222 0 o o 44 Cleaning the Transport and Platen Rollers 45 Cleaning Laminator Rollers 49 Magnetic Card Stripe Encoder ooo a a 51 Introduction aa u mc a a Pw a ew 51 Media Loading Orientation 0 52 Ensuring Data Reliability 52 ENCOJINO spa soe iaa ca a 53 When to Clean the Encoder a 55 Cleaning the Encoder aa 55 AdjUSTEMENTS o p a a a a Bede am a a 55 Smart Card Contact Station 57 Introduction u 0 ee wk a i 57 Media Loading Orientation 00004 58 Adjustments soe cc sacs aoe a a aa aa wo 58 Smart Card Chip Interface 2 o o 59 Media JAMS s sos sd ee been dee ng ede pu repui 60 980179 001 Rev A VII Appendix A Trouble SKOON sica 200 500 0004 cara ee a 61 Other Support Resources 2 nm 64 Parallel Interface Cable Wiring 65 Supported Card Media and Ribbon 65 Printer Features and Options une 68 Appendix B Supplies and Accessories 2 2 2 nm nn 71 AccessorieS 2 a 71 PIINERIBBONS una ftom Go eta a ag gant re gee hoe 72 SpecialRibbons 0 00000 eee 72 Card Media 2 2 aaa 73 Miscellaneous Supplies o o ooo mo 73 Installable Options 0 73 Appendix C Windows Card Pri
29. ested the path to the driver file must include this folder for example E driver win95 oemsetup inf Windows 95 When the Windows Printers dialog then ap Sequence pears Double click on Add Printer Ara j crobat PD Fwriter 3 0 S FAX SR PRINT TO MAIL SS HP LaserJet 45i 4SiMX PS 600dpi SS HP LaserJet 5Si HP HP LaserJet 5SiPS Adobe 38 Linotronic 330 W Xerox DocuTech 135 Adobe 980179 001 Rev A 77 Appendix C This produces first a screen that allows confir mation of driver installation With confirma tion a screen then appears that allows the installation of either a network or local printer When the Add Printers Wizard dialog appears click on the Have Disk button Coi he precia sac roda ate pina car A Dee eh ae n silsbco cick click Her Desk Hgs pirim ie ogi ied coah par priim documentation jor a compac poder Loc ple Lasers E lio cds Lauer This produces the Install From Disk dialog Install From Disk El Insertthe manufacturer s installation disk into the drive selected and then click OK Cancel Copy manufacturer s files from AN 4 78 980179 001 Rev A Appendix C As shown Windows offers A as the location of the driver However a complete path to the driver must be specified Therefore click on the Browse button to find the file This produces the Open dialog Open 21x File name Folders OK oemsetup inf e driver windS a en 3 drive
30. esults 180 Rotation flips an image upside down Ei ther or both card side images can be flipped 85 Appendix C 86 The Memory and Overlay tab has a check box that can enable or disable the use of Ex panded Memory if installed The remaining settings apply to the application of an Overlay Varnish Note that varnish panels do not exist on all ribbons only on those with multiple pan els The black area in this tab indicates where var nish gets applied By changing the dot values that appear to the right of this area the area to receive varnish can be changed Note that the card origin lies atthe upper left corner and that dot values correspond to 300 dots per inch Users can select preestablished varnish map ping for smart cards and magnetic stripe cards by clicking on the radio buttons below the black area Further down appear selections that implement importation of a bit map that defines varnish mapping Any bit map im ported should be black and white where black prescribes varnish and white prescribes no var nish Note that the initially all black area changes to reflect other selected mappings 980179 001 Rev A Appendix C Privilege Printer Properties 2 x Magnetic encoding Color correction Laminator Card Memory and Overlay Head Settings Memory extension Use memory extension Overlay fe Front jv Printan tront Back Pinte 1008 V Bottom 624 Select the o
31. ges tickets forms Card Pass A card pass or pass occurs when the Print Head is engaged and making contact with the media i e card A card pass is used primarily to gauge Print H ead life A printer pass does not have to print for a pass to count for a pass of printer life Example A four color print CMY K and Varnish would count as five 5 card passes Carrier A thick paper folder with a hard glossy inner surface into which an ID badge is inserted for processing through a laminator Character The specific binary number a pattern and its associated letter mumier symbol or function in a set of data transmission codes e g the AS CII code 980179 001 Rev A 101 Glossary Check Digit Using an algorithm with one or more data sets to compute a digit which is used to verify validity of the data set Under ANSI ISO specs the final digit of the individual account number Coercivity Hc The property of a magnetic material which resists demag netization measured by the maximum value of its coercive force Core a The central material layer usually PVC of a laminated magnetic stripe card on which the graphics are printed before overlay lamination b The high permeability low coercivity ring running from the gap through the coil of a read or encode head CR 80 Industry specification name for credit card sized cards al Card Size An ID badge or card measuring 2 125 wide by 3 375 ong CMY Cyan Magenta an
32. h ing the electrical connectors to prevent electro static discharge damage while setting up the rinter p Foam End er Cushons a PENS Power Cord Printer in e Manuals Shipping Bag Card Weight e Card Catcher Software P500 x The discharge of electrostatic energy that accu mulates on the surface of the human body or other surfaces can damage or destroy the print head or other electronic components used in this device 980179 001 Rev A Getting Started When unpacking the Privilege card printer and card media be aware that a clean and nearly dust free environment is required for proper operation and storage The print quality can be effected by dust body oils and acids i e finger prints and exposure to other for eign materials during unpacking or handling of the printer and media Check List Y our Privilege Card Printer ships with the items listed below e Printer Check for proper Model e Power Cord 980179 001 Rev A 5 Getting Started e Card Feeder Weight e Card Catcher e Manuals Printer User s Guide e Software e CD ROM WindCard Software Windows Driver s If any items are missing contact your dealer for replacement parts 6 980179 001 Rev A Getting Started Card media ribbon and supplies are available from your Eltron distributor or call ELTRON at 800 344 4003 for the distributor nearest you Refer to Appendix B for comp
33. he Windows 3 1 Driver IPRC corri pa LET AAA 92 The Privilege Windows 3 1 printer driver allows control of several printer features when printing from non WindCard Windows software applications These features are ac cessed through the Printers control panel in the Program Manager Main group For a Privilege printer select PRIVXXX where XXX designates the desired installed driver Double click on the PRIVXXX or select Connect to set the printer to the correct printer port 980179 001 Rev A Appendix C Printer Setup The printer setup or controls are accessed Program Manager P FE Coontrol Panel sd Printers through the Printers display see previous page Select Setup Select the print orientation by clicking on the Portrait or Landscape buttons See display above E Y Installed Print Genigraphics HP LaserJet PRIV300 car PRIV400 car Ls ETT C Use Print M List of Printers HP 75854 HP HP 7585B HP HP 7586B HP HP ColorPro HP DeskJ HP DeskJet Plus HP DeskJet 500 Default Printer PRIV300 card Orientation PRIVILEGE Card Printer PARES ie Drivers Portrait Landscape otter HP ColorPro with GEC HP Plotter et Direct Contol 980179 001 Rev A 93 Appendix C 94 Options Selection of Options from
34. heads Card Feed Roller Cleaning Rollers Print Head Transport and Platen Rollers Print Head Card Input Hopper Encoder Option Ni 25 Card S Z A mart Card Card Feed Path and Platen Option Rollers Rollers Module 1 Cleaning Rollers Laminator P500 or Ribbon Card Flip Shroud Print Station P600 Supply Assembly N fan _ u mi a E de Card Cooling P500 Head Up Down Cam 2 places t Card Flip Rollers Module 2 39 Operation When To Clean Cleaning frequency varies with different envi ronments Typically cleanings that follow rib bon depletion keep the card printer operating properly If not consider either another printer location or a more frequent cleaning 40 Cleaning Stationary Card Path Items Using the Cleaning Kit Step O Using the Cleaning Kit Step O Using the Cleaning Kit Step O Using the Cleaning Kit Step O Items in the card path that cannot be reached directly require a cleaning using the alcohol moistened cards of the Cleaning Kit Encoder Read Write heads require this kind of cleaning Remove the ribbon from both the Supply and Take Up spindles See Ribbon Loading in this section Moisten a Cleaning Card by spraying with al cohol Saturate the card but if alcohol drips from the card blot away the excess Place the moistened Cleaning Card
35. heck box setting within Windows See Settings Control Panel System Device Man ager CD ROM If the Card Design Software screen fails to appear within about 30 seconds after CD insertion a manual start can be used as follows For Windows 95 1 Start the Windows Explorer and double click on the drive letter designator for the CD ROM e g E 2 Nextclick on the Cdman folder 3 Finally double click on the Cdman exe file 75 Appendix C For Windows 3 1 1 Select File Run 2 From the Run dialog select Browse 3 Select the CD ROM drive the Cdman folder and double click on Cdman exe The screen that appears when the program starts has flags for several nations and a small button at the lower left corner e Click on a flag to choose an associated lan guage e Click on the button in the lower left corner to quit this software Subsequent screens have Back buttons that produce transitions back toward this screen so that a quit path exists from any pointin the installation sequence 76 980179 001 Rev A Appendix C In the screens that follow language selection choose the operating system Windows 3 1 or Windows 95 Windows Drivers and then In stall Printer Driver From this point on the dia logs differ between Windows 95 and Windows 3 1 Note that the Install Printers Driver screen has text that specifies the Drivers Folder as the loca tion of the driver file to be installed When re qu
36. host computer and the parallel interface connector on the back of the printer Figure 1 5 Interface Interface Cable Cable Connector Intermittent or unpredictable operation may occur from unsecured connectors See Appendixes A and B for cable specifica tions and ordering information Step O Setthe power switch to ON 1 Note that mes Applying Power sages appear on the LCD screens as the printer 980179 001 Rev A cycles through the power on sequence Also note that READY appears at the end of the se quence If these events either fail to occur oran ERROR message appears instead of READY refer to Appendix A Trouble Shooting Getting Started Step Startthe hostcomputer After DOS has loaded Windows 3 1 start Windows Insert the WindCard disk Software ette into a floppy disk drive From the Win Installation dows Program Manager s File pull down menu select Run Enter A SETUP or B SETUP if you placed the diskette in drive B Press the Enter key Follow the installation instructions on the screen to install the software Refer to Section 2 Operation for information on loading cards and ribbons and for initializ ing the printer for operation 10 980179 001 Rev A Getting Started See Appendix C for loading WindCard soft ware into other operating platforms and the Windows Printer Driver file Frognas bl rs ger Prrsyran harage Die _Detiene nda Halo M
37. ible click occurs at the latched down position Figure 2 8 Ribbon Path Supply Spindle 980179 001 Rev A 23 Operation Press Here to Latch Down Print Head Figure 2 9 Latching Down Print Head 24 980179 001 Rev A Operation Ribbon Loading Initialize ribbon after changing or replacing Step O ribbons or following a Mechanical Error Use the button closest to the Station getting new ribbon or reporting an error To initialize Color Ribbon Press and hold the Panel B ut ton until ribbon advances Ribbon should stop with the Print Head between a clear and a yel low panel Black Plus Overlay Ribbon Press and hold the Panel Button until the ribbon ad vances The ribbon should stop with an overlay panel centered at the print head Monochrome Ribbon No initialization re quired Hologram Ribbon No initialization re quired for ribbons that have no hologram placement requirements and no index marks P500 Lamination Ribbon Press and hold the left panel button until ribbon advances Only ribbons with die cut panels require Ini tialization Ribbon should stop with a black in dex mark located to the right of the Lamination Head Handling Maintain a clean and nearly dust free environ the Media ment in media storage areas Dust body oils 980179 001 Rev A and acids e g finger prints and other foreign materials encountered while unpacking or handling of the printer and media
38. ic material on a tape and the magnetic material trans ferred form the tape to the card with a heated roller ID Badge A magnetic stripe card used for identification usually supplied un laminated the user s photo name and data are inserted between the layers and then laminated into the solid card Infrared An infrared card depends upon encoding information with varying density patterns that are read by infrared detectors The patterns are optically detected but are not visible to the human eye Insertion Reader A manually operated reader with an opening equal to the width of the magnetic stripe card into which the entire card is pushed 980179 001 Rev A 103 Glossary ISO International Organization For Standardization Lamination a A method of applying a magnetic stripe tape to a card adhe sive applied to the film side of a magnetic material coated bonds to the stripe to the card b A method of fabricating cards builtup of several layers of material with thin sheets of adhesive in between and bonded under heat and pressure c A coating or die cut panel applied by the printer to add scratch resistance and inhibit fading from UV exposure Laminator A device with rollers that apply both heatand pressure to add lay ers or coatings to cards Low Energy Stripe Low coercivity magnetic stripe usually 300 oersted does not refer to read output Magnetic Slug Magnetic slugs or metal pieces embedded or layered in a card
39. ide on the top of the printer The Power The POWER SWITCH is located on back Switch panel of the printer Placing the switch in the ON 1 position applies power to the printer Placing the switch in the OFF 0 position turns off the printer See Figures 1 1 and 1 2 in Sec tion 1 The POWER SWITCH also works in con junction with the Panel Button See the Panel Button on the following pages Figure 2 2 Module 2 LCD Module 1 LCD and Button and Button Printer Controls and Indicators The following LCD messages can appear 18 980179 001 Rev A Operation REPORTING LCD LCD MESSAGES DESCRIPTIONS Module 2 Lami nation Station Module 2 Print Station P600 FR 2 a ca a 3 D O INITIALIZING Printer Initializing WARMING UP P500 Laminator Wait READY Ready to Print PRINTING Printing in Progress LAMINATING Lamination in Progress OUT OF RIBBON New Ribbon Required OUT OF CARD More Cards Required COMMAND ERROR Command P arameter Error MECHANICAL ERROR Mechanical Problem ENCODING ERROR Read Verify Error READING ERROR Error Reading Mag Stripe ROTATION ERROR Card Flip Error TEMPERATURE ERROR jLaminator Temp Wait COVER OPEN To Proceed Close Cover See Appendix A for troubleshooting tips 980179 001 Rev A 19 Operation Ribbon Preparation Figure 2 3 Ribbon and Empty Core Ribbon Preparati
40. in the In putT ray topped with the card weight If neces sary adjust the Card Gate for the card thickness Since this procedure calls for only one card you can open the gate as much as you like Send the Cleaning Card through the printer several times without enabling printing De pending on the setup use one of the following Where 4 Space Enter Entry is either via WindCard see manual or The Windows Driver see Appendix C 980179 001 Rev A Operation The following command shuttles a Cleaning Card from the Input Hopper to the Card Catcher ME JJ For best results shuttle a card five or more times Cleaning the Card Feed Rollers that fail to grip the cards can Card Feed Roller impede the even delivery of cards to the trans Cleaning the Feed er Rollers Step O Cleaning the Feed er Rollers Step Figure 2 15 port rollers To clean the Card Feed Rollers proceed as follows Remove any cards from the Card Hopper Clean the rollers using a Swab or Cleaning Pen To gain access to initially unexposed ar eas cycle the roller by applying the printer power while holding the Panel Button on for three 3 seconds see Test Card sequence in preceding description Let the roller air dry for two 2 or more minutes Card Feed Rollers Fee Card Feed 980179 001 Rev A Rollers 41 Operation Cleaning the These rollers receive cards fed from the Input Upper and Lowe
41. indCard Color Setup up bas fre lial Wir ad Gober lo TWRECILOH j pian inside 980179 001 Rev A 11 Getting Started Program Harager Dile Dalasa Winder Hole Sa tun HindCard Color Setup Coping The Hi ATAKO TOL OP la CANO OF El Greate Prey ma Mares Drop EUA nea atados Progra baraj Die _Opliara Windas Halo Grp MindCard Color Setup korip Leaded fra la cda Gober lo j 12 980179 001 Rev A Getting Started Upgrading to Users can field upgrade P500 printers to in Expanded Memory clude Expanded Memory P600s already have AN 980179 001 Rev A this memory OnlytheCPU board ofModulel the Print Station board exhibits improved performance with the Expanded Memory in stalled The Memory Extension Board plugs into the CPU board of Module 1 Access to this board requiresremoval ofthe rear printer case assembly Avoid unnecessary risks Removal of the Rear Case of the printer exposes Circuit Boards that contain a lithium batteries These batteries operate for long periods of time and replace ments may never become necessary Anyone replacing these batteries subjects his or herself to the following risk WARNING e A Danger of Explosion exists if a battery is incorrectly replaced e Replace only with the same or equivalent type recommended by the manufacturer e Dispose of used batteries according to the manufacturer s instructions Case removal ex
42. ity with Privilege Driver selected Example 1 Download Data and Encode Card 980179 001 Rev A Direct Control Windows Driver amp B 1 OHN DOE JI C0 amp B 1JOHN DOE amp B 2 555 46 5389 CO amp B 2 555 46 5389 amp B 34789 CO0 amp B 3 4789 SNE CO amp E 53 Magnetic Card Stripe Encoder Example 2 Set Read Write Parameters Enter Data Encode Stripe and Eject Command Result amp D 1 75J Sets track 1 density to 75 bpi amp D 375 1 Sets track 3 density to 75 bpi SCDEW 1 a3 amp C DER 13 amp B 112345 QB 1254321 amp B 1309876 ESE MEJ Example 3 Reset to ANSI ISO Command amp CDEW cl A amp CDER 1 Q d sC DEW 2 B J S amp C DER 2 R d amp CDEW 3C d amp CDER 35 al Setsto encode track 1 with 5 bit characters Sets to read 5 bit characters on track 1 Enters 12345 in track 1 buffer Enters 54321 in track 2 buffer Enters 09876 in track 3 buffer Encodes three tracks using buffer data and positions card for printing Ejects card from printer Result Resets track 1 encodes to ANSI ISO std Resets track 1 reads for ANSI ISO std Resets track 2 encodes to ANSI ISO std Resets track 2 reads for ANSI ISO std Resets track 3 encodes to ANSI ISO std Resets track 3 reads for ANSI ISO std 980179 001 Rev A Magnetic Card Stripe Encoder When to Clean The Read Write Head and drive rollers of the the Encoder Encode
43. lete supplies ordering information Installation The following sections serve as a guide to Step O Unpacking Step Attach Power 980179 001 Rev A Figure 1 1 Printer Rear Panel printer WindCard software and Windows card printer driver installations With help from another person remove the printer from the carton and protective plastic bag AC power supplied to Privilege card printers must be current limited to 16 amps or less us ing an associated circuit breaker or other such electrical device Place the printer in a clean dust free loca tion that allows easy access to all sides of the printer Never operate the printer while it rests on a side or upside down Set the AC power switch to the OFF 0 posi tion AC Power Switch 1 0N O OFF Getting Started Figure 1 2 Power Switch Positions Switch OFF Switch ON Never operate the printer in a location where the operator computer or printer can get wet Personal injury could result Attach the AC power cord to the AC power re ceptacle in the rear of the printer Figure 1 3 Power Connection Attach the AC power cord to a grounded elec trical outletofthe proper voltage and plugtype Figure 1 4 AC Outlet Connection 8 980179 001 Rev A Getting Started Step Attach and secure the supplied DB 25 female Attach Interface to DB 25 male parallel printer cable between Cable the parallel port of the
44. lt Filename gt BMP format file to ap ply a custom overlay mask The file dimension in dots isa maximum 1008 dots wide by 624 dots high Select the Varnish pull down to control the Overlay Varnish material mask area and type Select the Film Type pull down menu to se lect the ribbon panel type in use 96 980179 001 Rev A Appendix C Select the Black Film pull down menu to control how the black ribbon panel participates in the printing process Black Resin panels do not participate in printing composed of CMY color graphics Black Resin panels primarily serve to print bar codes and fonts 980179 001 Rev A 97 Appendix C 98 Head Setting Select Head Setting to control the print in Hm Cpl Wieke Hain S Drina Punir i PEO ceed pes pami f Ime HP menie tij Tia JHF need a Fi a lewiei 1 cif ie a tensity or contrast of each color These settings allow the advanced users to control color and image clarity The Contrast V B settings control the heat levels applied that transfer black resin or over lay varnish material The Dye Color Intensity settings control the maximum amount of heat used to sublimate the color dye The Dye Color Contrast controls the mini mum color intensity level for a color ep Vere Setting a Contrast V B or Dye Color Intensity level to high or low may result in poor image quality or ribbon damage 980179
45. n released 2 Press Here Figure 2 6 to Raise Raising the Print Print Head Head 980179 001 Rev A 21 Operation x DO NOT TOUCH the Print Head or nearby electronic components Discharged electro static energy from a person s body or from equipment can damage or destroy print heads and other printer components Atthis point consider interrupting ribbon instal lation to perform a cleaning as described fur ther on in this section At the very least wash off any buildup on the Cleaning Rollers 22 Ribbon Loading Step Using a prepared ribbon unroll a comfortable amount from the supply side to span the dis tance between the Supply and Take Up spin dles Then at the same time slide the Supply and Take Up Cores onto their respective spin dles Make sure to push both fully onto the spindles Also make very sure that the ribbon comes off of the top of the Supply Spindle and feeds onto the top of the Take Up Spindle Note that for proper seating the take up cores of Lamination Ribbons have a slot that must align with a screw on the take up spindle Take extra care when installing a Print Station ribbon Printing with a reversed ribbon can damage the Print Head or make an extensive cleaning necessary 980179 001 Rev A Operation Figure 2 7 Laminator Take Up Ribbon Core Alignment Align Notch with Spindle Screw Ribbon Loading Push down the Latch Down lever until an Step O aud
46. ndix A Trouble Shooting The following lists some common issues that can confront users experiencing problems when using Eltron Privilege Series card printers Common Printing Problems Trouble Shooting Guide Problem Solution or Reason Power Switch OFF O position Set switch to ON 1 position Power Not connected Check AC cord from the Printer to the outlet power Tripped Breaker Check the Fuse Breaker panel supplying power outlet Too Cold Associated Print or Lamination Head has not yet stabilized within proper operating range Too Hot Associated Print or Lamination Head has exceeded a proper operating temperature typically due to high volume printing No messages appear on LCD An LCD indicates WAIT TEMPERATURE Clean the print head Adjust the contrast and intensity in software or with programming Verify value of related Print Head Resis tance does not apply to current print head Print a Test Card and compare value with label on related print head Check ribbon Clean Print H ead 3 Call technical support Printing appears faded or ex hibits poor quality Ep Parallel Scratch Lines miss ing image parts N 980179 001 Rev A 61 Appendix A Problem An LCD indicates COMMAND ERROR An LCD indicates OUT OF RIBBON dicates OUT OF CARD An LCD indicates READING ERROR An LCD indicates MECHANICAL ERROR Cards ar
47. ng the body of the roller make sure the roller locks in place To avoid contami nation always hold the roller by the metal ends 43 Operation Print Head Cleaning Print Head Cleaning Step O During printing the ribbon s isolate the Print Head s from the cards Therefore the ribbon has the greatest influence on Print Head con tamination An improperly installed ribbon with the dye and resin coatings facing the Print Head can cause permanent damage No amount of cleaning can remove dye or resin fused onto delicate Print Head elements Turn the printer power OFF Open the cover raise the print head and remove the ribbon from both spindles See Ribbon Loading in this Section The print head should only be cleaned with a solution of 99 pure Isopropyl Alcohol and a clean non fibrous foam swab Avoid touching the Print Head elements The release of Static charges can damage the Print Head elements and Internal circuits 44 980179 001 Rev A Operation Print Head Gently rub an alcohol moistened swab across Cleaning the printhead from the front to the back of the Step O printer Do Not Soak the Print Head Figure 2 18 Cleaning Print Head f Allow the print head to dry for 2 minutes before reloading the ribbon and core Initiate a Test Card sequence See Printing a Test Card in this section Cleaning the Along with the Cleaning Rollers these rollers Transport and move the cards between the I
48. nicians to service these printers NEVER loosen tighten adjust bend etc any part or cable inside of the printer The only user adjustable features of these card printers are made in software or program ming and the card feeder gate adjustment see Section 2 Smart Card Chip Interface Figure 4 2 Smart Card Contacts Interface 980179 001 Rev A When a command to the parallel printer inter face sends a card to the Smart Card Program ming station the printer connects the Smart Card Chip contacts to the female DB 9 con nector on the rear of the printer An attached external Smart Card Programmer uses the DB 9 as an interface to Smart Card chip con nections Smart Card Host Computer Contact Interface Interface 59 Smart Card Contact Station Smart Card DB 9 Pins Contact Points 1 Vcc 2 Reset 3 Clock 4 RFU 5 6 PA m GND Vpp 1 0 ET GND when chip is at sta tion O O X D UE fu N 60 Media Jams Always remove the bottom card of a two card AN jam first Never pull the top card out of the printer Instead sequence the printer power with only thetop card remaining the last card to enter the print path Remove all other cards from the path and card feeder Damage may occur to the contacts atthe Smart Card chip programmer station if the top last card is not ejected by the printer 980179 001 Rev A Appe
49. nput H opper and Platen Rollers Card Catcher Except for the Platen these roll ers operate in pairs a lower drive roller and an upper pinch roller that holds cards against the drive roller Cleaning Platen Open the Cover and unlatch and raise the and Transport Printand Lamination Heads Remove any rib Rollers bon Note that all associated instructions ap Step O Pear in previous descriptions 980179 001 Rev A 45 Operation Cleaning Platen Remove the Shrouds that cover the associated and Transport transport rollers Note that two screws hold Rollers each Shroud in place Step O Figure 2 19 Encoder Shroud Shroud Fasteners In the following steps cycle the rollers to reach initially unexposed areas by applying the printer power while holding the Panel Button pressed for three 3 seconds This is the Test Card sequence described in Controls and Indi cators in this section In the following steps avoid touching the Print Head A static discharge can damage delicate la PrintH ead elements as well as internal circuits 46 980179 001 Rev A Operation Cleaning Platen Using an alcohol moistened Swab or a Felt and Transport Pen clean the two sets of rollers exposed with Rollers removal of the Shrouds Note that these ap Step Pear under both Shrouds in P600s Figure 2 20 Encoder Transport gt e Rollers EZ Encoder Rollers Cleaning Platen Using an alcohol moistened Swab clean the and Transpo
50. nter Driver mn 75 Installation of Printer Drivers 22 2 22 ou 75 Using the Windows 95 Driver 2 0 eee 83 Using The Windows 3 1 Driver 92 GISSA s 2 200 o ne ER oe a ee 101 VIII 980179 001 Rev A 1 Getting Started Eltron Privilege Multiple Station Card Printers This section contains information on the instal lation of Eltron s P500 and P600 Privilege Multiple Station card printers Introduction Eltron s Privilege Series card printers offer a low cost high quality solution to those re quiring computer controlled printing and en coding of credit card style plastic cards Card applications include personalized identifica tion access control visitor membership pro motion and luggage card badges and tags 980179 001 Rev A 1 Getting Started Features e 300 dots per inch print resolution for crisp clear printing High resolution color dye sublimation tech nology supporting 32 7K colors for photo quality imaging along with Monochrome thermal transfer technology for solid imaging of Bar Codes Text and Graphic Objects each producable from command parameters making related bit map downloads unnecessary A Bar Code command that can produce en coded card printing in any of 10 resident bar code formats and a Text command that can produce text using 2 resident fonts A 3 Track Magnetic Stripe Encoder option that writes and then read verifies data supporting car
51. on Step O Ribbon Preparation Step Ribbon Preparation Step Figure 2 4 Ribbon Preparation 20 Both the Print Stations and the P500 Lamina tion Station require the same pre installation ribbon preparations To prepare a ribbon the taped end must be refastened to an empty core Eltron recommends the following Lamination Print Place both the ribbon and an empty core on end next to one another and touching For Lamination ribbons the notched end of the empty core must face up Untape the end that fastens the ribbon end to the roll while leaving the tape attached on the supply side Unwind enough ribbon to reach the empty core and tape the end down If both the ribbon roll and the empty core are kept touching while the tape is refastened ribbon should be cen tered on the core An improperly prepared rib bon can resultin wrinkling in the printer during ribbon advances SS Z I 980179 001 Rev A Operation Ribbon Wind one or two turns of ribbon onto the rib Preparation bon core Step O Ribbon Loading Ribbon loading involves the placement of the prepared ribbon onto the Supply and Take up spindles Similar procedures apply to Print Sta tions and Laminators as follows Ribbon Loading Lift open the cover Step O Figure 2 5 Raising the Cover Ribbon Loading Press down on the Print Lamination H ead Re Step lease Latch to raise the Print Head The Print Head springs upward whe
52. or not on a dot by dot basis Unlike dye sublima tion no in between conditions existto produce a gray scale within each dot Particularly Bar Codes but also Text Lines and Rectangles of ten get composed using solid images Also Thermal Transfer ribbons come in a variety of colors other than black However bar code readers need black bar codes Ribbons with Dye Sublimation panel s typi cally also have an Overlay Varnish Thermal Transfer panel These include YMCKrO YMCKrOKr and KsO ribbons Both color and gray scale dyes fade with exposure to ultravio letradiation A coating of overlay varnish gives images a much longer life Notably only dye sublimation images require this protection Resin images hold their color without the pro tection of overlay varnish P500 Overlaminate ribbons with die cut patches or transfer mate 980179 001 Rev A Print Sequence 980179 001 Rev A Operation rial also deposit a card coating that adds ultra violet protection and an even longer card life than overlay varnish For P500 printers without Expanded Memory the typical print sequence for YMCKrO Rib bons proceeds as follows Printer ribbon synchronizes to the yellow Y ribbon panel prior to printing If not press the RESET button to re synchronize Card feed rollers deliver a card to the trans port rollers which accurately position cards for all subsequent printer operations Data for Yellow Y imaging downloads Y ell
53. ow Printing occurs Card moves back and ribbon advances to next panel Download print return card and synchro nize steps occur for ribbon panels Magenta M Cyan C Black Resin and Overlay For duplex two sided card printing cards move to the card flip where the lower side transfers to an up facing side P500 cards return again to the print head ofthe first sta tion for a repeat of the imaging sequence Often only black resin say for a bar code gets applied on the second side The YMCKrOKr ribbon offers an economical choice for those with this requirement After imaging P500s send the cards to the Laminator station through the Card Flip There either a die cut patch or a lamination material is applied to the up facing side P500s only support single side lamination using the included software However the 35 Operation 36 Card Flip can present either side to the Laminator e When these processes end along with any Smart Card programming or Magnetic Stripe encoding a card ejects Data downloading is the only difference be tween a P500 with Expanded Memory and one without The extra memory makes possi ble reception of an uninterrupted string of data commands prior to any imaging With all nec essary data resident in printer memory imag ing speed increases A significant improvement occurs for multiple copy printing Because of their dual printstations P600s offer a great deal of versatility in
54. pes usually at the top and bottom of the card Dye Sublimation An imaging mechanism for transferring measured quan tities of ribbon dye onto a print media Because imaging occurs at the resolu tion of the print head typically 300 dpi near photographic quality results Emboss To produce raised letters and numbers on a PVC card e g the ac ae sen and name on a credit card by mechanical pressure from the ack side Encoder The electromechanical device which contains a means for measur ing distance traveled along a magnetic stripe used to produce flux reversals at specified locations along the stripe Encoding The process of creating flux reversals at specific locations along the length of a magnetic stripe such that the flux reversal pattern represents specific data Encrypt Using an algorithm to transform data to conceal its meaning or value ESD Electrostatic Discharge typically released from a charge buildup on people exposed to dry conditions Format The set of unique bit string patterns of Zeros and Ones correspond ing to the set of data characters used in magnetic stripe encoding many differ ent data formats are used the best known being the ANSI ISO and ALPHA formats High Energy Stripe High coercivity magnetic stripe usually above 3000 oersteds sometimes mistakenly understood to have a higher read output Hot Stamping A method of applying the magnetic stripe to a card adhesive is applied to the magnet
55. poses circuit points that if touched with power on can present a hazard Therefore never remove any case component without first unplugging the Power Cord 13 Getting Started Case Removal Using a one millimeter Allen wrench remove Step O the two screws holding the top of the case Then using a medium Phillips screwdriver re move the eight screws that secure the back of the case Remove Allen Figure 1 6 Screws Holding Rear Case Remove Philips Screws Case Removal Without letting the rear case move backward Step from its position while secured liftthe rear case straight up Wires attached to the switches and LCDs restrict how far the rear case can sepa rate from the printer Therefore after freeing the rear case from the printer rest the rear case at a position that does not stress the wires Figure 1 7 Rear Case Removed 14 980179 001 Rev A Getting Started Case Removal Removal of the upper Phillips screws frees a Step bracket First note the proper position of this bracket and then remove the bracket If replaced improperly the rear case screws can not be refastened Figure 1 8 Bracket Removal Expanded Memory The addition of an Expanded Memory board Board Installation in Module 1 of a P500 allows the host com puter to download all image data in a continu ous stream instead of the single color downloads followed by associated printingthat occur without this addition Multipl
56. purchase by the end user Proof of purchase or product registration is required If proof of purchase or product registration cannot be established shipment date to the original buyer dealer or distributor will be used to establish the warranty period Failure to exercise caution to protect the equipment from electrostatic discharge damage adverse temperature and humidity conditions or physical abuse may void the warranty Failure to use only Eltron approved media may void the warranty Eltron will at it s option repair or replace the equipment or any parts which are determined to be defective within this warranty period and which are returned to Eltron F O B factory of origin The warranty set forth above is exclusive and no other warranty whether written or oral is ex pressed or implied Eltron specifically disclaims the implied warranties of merchantability and fit ness for a particular purpose FCC NOTICE This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occu
57. r Cancel dd Network E Drives e v In the example shown E has the CD with a Driver folder that has a win95 folder and oem setup inf is targeted as the driver for installa tion However except for the driver folder a different path may be associated with the sys tem setup in use Click on the OK button to proceed Also click on OK in the dialog that requests installation of an associated disk Atthis point the Add Printer Wizard reappears with the Privilege Printer listed 980179 001 Rev A 79 Appendix C Windows 3 1 Sequence Linotronic y on Click Next to proceed through the remaining Add Printer Wizard screens and specify de sired parameters Note that although selecta ble P500 and P600 printers cannotuse a COM port limiting the choices to either LPT1 or LPT2 For Windows 3 1 the Printers dialog appears after the selection of Install Printer Driver Click on the Add button Printers Default Printer HP LaserJet 4Si 4SiMX PS 600dpi on LPT2 PRIV300 card printer on LPT1 Xerox DocuTech 135 PS on LPT2 Set As Default Printer Xx Use Print Manager 80 980179 001 Rev A Appendix C In the next Printers dialog select Install Un listed or Updated Printer Printers Default Printer HP LaserJet 4Si 4SiMX PS 600dpi on LPT2 Installed Printers Connect HP LaserJet 45i 4Si MX on LPT1 HP LaserJet 4Si 4SiMX PS 600dpi on LPT2 Lino
58. r Hopper and Card Flip The upper roller has a Cleaning Rollers coating that collects any loose particles on the surface of cards Note that these rollers exist in Module 1 just after the Card Feed H opper and in Module 2 just after the Card Flip Cleaning the Remove any cards from the printer Open the Cleaning Rollers printer cover To free an Upper Cleaning Step O Roller gently pull the Spring Clip clear of the Upper Cleaning Roller pin Then remove the Upper Cleaning Roller Figure 2 16 N Upper Cleaning u JAN Roller Cleaning the Clean the Upper Cleaning rollers with running Cleaning Rollers water Then allow the rollers to air dry without Step resting the rubberized part on a surface 42 980179 001 Rev A Operation Cleaning the Use a swab or cleaning pen on the Lower Cleaning Rollers Cleaning Rollers Cycle the rollers by applying Step the printer power while holding the Panel But ton on for three 3 seconds to expose initially unexposed areas This is the Test Card se quence described in Controls and Indicators Section 2 Figure 2 17 Lower Cleaning Roller Cleaning the Reinstall the Upper Cleaning Roller First slide Cleaning Rollers the shaft pin into the hole in the chassis oppo 980179 001 Rev A Step site the Spring Tab DO NOT touch the roller surface that contacts the media Snap the opposite shaft pin ofthe rollerinto the hole on the Spring Tab Without touchi
59. r in a particular installation O pera tion of this equipmentin a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense INDUSTRY CANADA NOTICE This device complies with Industry Canada ICS 003 class B requirements Cet equipement est conforme a ICS 003 classe B de la norm Industrielle Canadian IV 980179 001 Rev A Icon Descriptions gt gt a gt iia 980179 001 Rev A Indicates a mechanical hazard such as one as sociated with moving parts capable of result ing in equipment damage or personal injury Indicates an electrical hazard such as an ex posed voltage point capable of causing electri cal shock and personal injury if touched Indicates information of particular interest that requires consideration in the associated con text Indicates a part that can operate at an elevated temperature capable of causing pain or a burn if touched Indicates an area where an electrostatic dis charge ESD can cause component damage Use a grounding wrist band Indicates that fiber deposits from fibrous clean ing materials e g cotton swabs can reduce print quality Indicates that exposure to dust and other air borne particles can contaminate the printer and reduce print quality Indicates that except for card and ribbon load ing and maintenance the cover must remain closed vi ELTRO N
60. r require a periodic cleaning to main tain error free encoding The encoder should be cleaned when e A General Cleaning is performed on the printer e The printer s Drive Rollers are cleaned e Write and Read verify process has failed on more than one card See Appendix A Trou ble Shooting Cleaning the Turn OFF printer power Encoder Remove all card media and both the Supply and Take Up spools from the respective ribbon spindles Use the Cleaning Kit procedure described in Section 2 Adjustments Privilege card printers with Magnetic Card Stripe Encoders have no related user adjust ments 980179 001 Rev A 55 Magnetic Card Stripe Encoder 56 Protect Your Factory Warranty Neglect in performing recommended cleaning procedures can lead to problems not covered in the warranty Other than the recommended cleaning proce dures described in this manual only allow El tron factory authorized technicians to service these printers NEVER loosen tighten adjust bend etc any part or cable inside of the printer The only user adjustable features of the Privi lege card printers are made in software or pro gramming and the card feeder gate adjustment 980179 001 Rev A 4 Smart Card Contact Station This section contains information on the addi tional operations of card printers with Smart Card contact stations Introduction Smart Cards ISO 7816 have built in microcir 980179 001
61. rt Cooling Station Roller P500 only Rollers Step O Figure 2 21 Cooling Station Rollers Cooling Station Rollers 980179 001 Rev A 47 Operation Cleaning Platen Using an alcohol moistened Swab clean the and Transport Platen Roller Rollers Step O Figure 2 22 Platen Roller Cleaning Platen Using an alcohol moistened Swab clean the and Transport roller pair under the Print Head Rollers Step O Figure 2 23 Print Station Rollers Print Station Rollers 48 980179 001 Rev A O peration Cleaning Platen Using an Alcohol moistened Swab clean the and Transport Card Flip Rollers Rollers Step Figure 2 24 Card Flip Rollers Card Flip Rollers Cleaning Platen Replace the Encoder Shroud see Step 2 in and Transport stall Ribbon place cardsin the InputTray and Rollers print some Test Cards Inspect the cards for Step Print Anomalies If Anomalies appear refer to Appendix A Troubleshooting Cleaning The Lamination head has two rollers an up Laminator Rollers per heated roller and a lower pressure roller Cleaning Turn off power open the cover and unlatch Laminator Rollers and raisethe Laminator head Thisis similar to Step O the Ribbon Loading described in Section 1 980179 001 Rev A 49 Operation After turning off power wait about five minutes before cleaning the Laminator rollers The up per Laminator roller generates a substantial amount of heat with power
62. s Card Dimensions e Thickness Monochrome 10 mil to 40 mil 0 254 mm to 0 762 mm Color 20 mil to 30 mil 0 508 mm to 0 762 mm e Standard Card Thickness 0 020 0 508 mm 0 024 0 610 mm 0 030 0 762 mm e Width 3 375 85 6 mm typical e Length 2 125 53 98 mm typical Card Feeder e Stacks up to 150 20 mil cards e Stacks up to 100 30 mil cards Power Requirements e 100 120 230 240 VAC 50 60 Hz Operating Temperature e 40 to 104 degree Fahrenheit mono e 60 to 86 degrees Fahrenheit color 69 Appendix A 70 Dimensions Without Card Catcher e 30 5 in Wx12 5 in H x 10 1in D 775mm W x 320mm H x 258mm D With Card Catcher e 34 6 in W x12 5inH x 10 1 inD 880mm W x 320mm H x 258mm D Weight Basic Unit e 61 7 lb 28 1 kg Shipping e 72 7 lb 32 9 kg 980179 001 Rev A Appendix B Supplies and Accessories Contact your Eltron dealerwhen placing an or der for any of the following Accessories Accessories available for the Privilege card printer are listed below Always refer to the EL TRON part number when placing an order Description Part Number Card Printer Parallel Interface Cable 6 DB 25 male to DB 25 female 300055 001 205585 001 105525 004 Windows Printer Driver WindCard Classic Software and Manual 980179 001 980081 001 User s Manual this Manual Programmers Manual Lapel Clip Card Punch 806503 001 Video Kit camera video board
63. s into Adjustment and the Card Feeder Open the Card Gate turn the Media Loading gate adjustment knob clockwise until the end Step Of the card can fit under the gate Figure 2 11 Card Gate Adjustment Gate too High Gate too Low Gate About Right 28 980179 001 Rev A Card Gate Adjustment and Media Loading Step O Card Gate Adjustment and Media Loading Step O Card Gate Adjustment and Media Loading 980179 001 Rev A Step O Operation With a single card end just under the gate turn the adjustment knob counterclockwise to lower the gate to the point the gate just contacts the card Note that any further lowering pivots the other end of the card off of the right feed roller Turn the knob clockwise a quarter turn to add some space between the gate and the card Place a second card on top of the first Without bending or deforming the cards try to slide both cards through the gate If only the lower card fits the adjustment should suffice If both cards fit under the gate either lower the gate slightly or repeat the previous steps Add cards of the same thickness to the Card Feed hopper sufficient for the printing needs and place the Card Weight on top of the stack During the first few print cycles watch for card jams or feed failures Alternately send a Card Feed command to check for proper feeds as follows From the Windows Driver See Appendix C type MEJ where
64. s must have the magnetic stripes placed closest to the rear of the printer How ever check the configuration to determine whether the magnetic stripe should face up or face down Improper hopper loads produce read errors Figure3 1 die Magnetic Stripe o Position Position Stripe Toward Back and typically facing down but check configuration Ensuring Data A read verify pass is always performed on all Reliability encoded cards to guarantee data integrity Either Software WindCard or command programming controls the Write and Read verify data processes 52 980179 001 Rev A Magnetic Card Stripe Encoder Encoding With data downloaded printers with Magnetic Encoders can encode all three magnetic stripe tracks simultaneously Encoders also support nonstandard track densities and bits per track After setting read write parameters downloads to track buffers occurs as follows where Escape Space l Return amp B track data Initiation of simultaneousthree track magnetic stripe encoding then occurs as follows NES A Programmer s manual describes all the com mands including those related to the Encoder see Appendix B The following shows three examples that enter data initiate encoding and set up read write parameters that can be sent from either the Windows driver or directly using DOS e g COPY filenameLPT1 or via a Text Editor and itsPrintfacil
65. switched on Cleaning Using an alcohol moistened swab clean both Laminator Rollers Laminator rollers The upper roller can be Step turned manually to reach initially unexposed areas The lower roller can be turned using the same procedure that produces test cards Turn on power while hold in the Laminator button for three seconds Immediately turn off power to avoid heating the upper roller Figure 2 25 Laminator Rollers Upper Roller Lower Roller 50 980179 001 Rev A 3 Magnetic Card Stripe Encoder This section has information on the additional operation and maintenance requirements of an Eltron Privilege Series card printer with an optional Magnetic Card Stripe Encoder Eltron offers models for recording on either low or high coercivity magnetic card stripes Introduction The general operation of a printer with an en coder option nearly duplicates that of models without this option P600 Encoders can reside in either Module 1 or Module 2 justpasta Print Station P500 Encoders always reside in Mod ule 1 Encoder installations exist for either up or down facing magnetic stripes in both P500s and P600s Only use cards with flush magnetic stripes Never use pasted on stripes 980179 001 Rev A 51 Magnetic Card Stripe Encoder Media Loading Printers with Magnetic Encoders can have their Orientation read write heads positioned either above or below the path traveled by the cards All configuration
66. the Privilege Card m ii F PRN IE ood ponies island Peer PP eee net Loco dei HS I ee ee ENEE cad ees ees Dern erh NE LO ine Fini hee Printer Setup dialog produces the following dialog an advanced user control interface for printers Pull down menus allow users to spec ify overlay varnish use installed ribbon type and how a black panel participates in the print ing A Head Setting button produces a dialog box that allows intensity level adjustments for YMCK and the Overlay Varnish Check boxes enable or disable duplex printing data compression and a preview of the image awaiting printing You can rotate images 1802 from either Landscape or Portrait to avoid con flicts with a magnetic stripe or a punch out fora badge Cue re 980179 001 Rev A Appendix C The Overlay Varnish control serves to position the overlay material accurately The display box represents the card surface The black area on the display box represents overlay material The white area represents area without overlay material Overlay varnish protects printed images N ever use an overlay on magnetic stripes smart chips or bar codes The values specify the top left and bottom right corner positions in dots of an overlay rectangle where a dot represents 0 0033 inches 0 0847 mm PraF AM Manes Ebs Gpe yew bp 980179 001 Rev A 95 Appendix C Select the File button to importa Windows Bitmap
67. tronic 530 v52 3 on LPT3 PRIV300 card printer on LPT1 Xerox DocuTech 135 PS on LPT2 Set As Default Printer X Use Print Manager List of Printers Agfa Compugraphic 400PS Agfa Compugraphic Genics Apple LaserWriter Apple LaserWriter II NT 980179 001 Rev A 81 Appendix C The Install Driver dialog appears allowing en try of the path to the associated file Remember that the needed file resides on the CD drive in its driver folder To find the file click on the Browse button or click on the OK button after replacing the A asin the following example Where the E may need to be replaced with the system CD drive designation used E driver win3 1 oemsetup inf Install Driver 82 Insert unlisted updated or vendor provided printer driver disk in Cancel Browse 980179 001 Rev A Appendix C This produces the Add Unlisted or Updated Printer dialog Note that the List of Printers includes P300 and P400 Card Printers and not P500 and P600 Printers At this software revi sion the P300 can be used However support exists only for single side printing Add Unlisted or Updated Printer List of Printers PRIY300 card printer PRIV400 card printer Click on OK and the printer driver installs and appears in the Installed Printerslistin the Print ers dialog box Usingthe Following driver installation the Privilege Windows 95 printer becomes a selectable device ac
68. used by magnetic sensing devices Also known asa shim card and gener ally limited to single code parking operations Magnetic Stripe A thin layer of material consisting of oriented ferromag netic particles rigidly held together by a resin binder and bonded to a nonmag netic carrier medium such as paper or plastic Media The material used e g magnetic stripes cards ribbons etc Mil One thousandth of an inch Optical Memory Optically coded cards depend upon varying transparency densities arranged in rows columns or spots read by a system of light sources and photo detectors Oersteds An electromagnetic unit of magnetic intensity centimeter gram second used to rate the magnetic intensity of magnetic media such as the Magnetic Stripe used on credit card style plastic cards Over laminate Either a protective coating or a die cut panel see Overlay Overlay Varnish A thin transparent coating imaged on cards to resist scratching and fading from exposure to UV radiation PASS See Card Pass PIN Personal Identification Number encrypted in the magnetic stripe encod ing on a financial card Be A plastic material ME Rose forID badges and access control cards stronger than PVC but cannot be embossed 104 980179 001 Rev A Glossary Pouch The unlaminated outer layer of an ID Badge usually polyester be tween which the paper core is placed for lamination Proximity Proximity cards incorporate embedded or laminat
69. verlay type Full varnish Predefined overlays C Smartcard ISO C Magnetic stripe C Smartcard AFNOR Bitmap none 87 980179 001 Rev A Appendix C The Head Settings tab offers slidersthatcon trol the contrast and intensity related to each print ribbon panel Privilege Printer Properties 88 980179 001 Rev A Appendix C The Magnetic Encoding tab offers settings that apply when the selected print file contains encoding data see Section 3 examples using Windows driver This tab then allows users to specify which non recording characters in the document file specify Start of data and End of data Note that data for each track requires this format and a track number must follow the Start characters Privilege Printer Properties 980179 001 Rev A Advanced 89 Appendix C The Color Correction tab has sliders that al lows color adjustments for red green and blue both intensity and contrast These settings can serve to make card images match correspond ing monitor images Privilege Printer Properties 90 980179 001 Rev A Appendix C The Laminator tab has settings related to the Lamination Station in P500 card printers This tab allows enabling or disabling of lamination specification of the Lamination Station ribbon type the card speed through the laminator and the lamination temperature Privilege Printer Properties 980179 001 Rev A 91 Appendix C Using T

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