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Texas Memory Systems RamSan-300/320 User's Manual

1. Nov 10 17 33 04 ssd SYSMON ssxxsxxocss d s e ee Nov 10 17 33 04 ssd SYSMON System monitoring started Nov 10 17 33 04 ssd SYSMON ss xxxxesssxs ds e eee Nov 10 17 33 06 ssd SYSMON Starting data restore Nov 10 17 33 06 ssd HW lt scms gt Initializing cache table c728b000 Nov 10 17 34 13 ssd SYSMON Data restore complete Nov 10 17 34 13 ssd SYSMON Enabling Fibre Channel controller 1 Nov 10 17 34 13 ssd SYSMON Enabling Fibre Channel controller 2 Nov 10 17 34 14 ssd HW lt cfc gt CFC 2 Link up 2 Gb A Nov 10 17 34 14 ssd HW lt cfc gt CFC 1 Link up 2 Gb A Nov 10 17 34 14 ssd HW lt cfc gt CFC 2 Link up 2 Gb B Nov 10 17 34 14 ssd HW lt cfc gt CFC 21 FLOGI B s 000000 diFfFFffe v 09 09 cr 5 8 2048 nf tN bbm N c3 Nov 10 17 34 14 ssd HW lt cfc gt CFC 2 Nov 10 17 34 14 ssd HW lt cfc gt CFC 2 098 cr 5 s 2048 nf N bbm N c3 Nov 10 17 34 14 ssd HW lt cfc gt CFC 2 Nov 10 17 34 14 ssd HW lt cfc gt CFC 2 fs1 2048 nf N bbm N c3 tet t n ng in PP connection B in FLOGI RCC4RB s FFFFfe d 000000 v 09 a in PP connectiontA PLOGI A s 000001 3000002 09 09 cr 75 e Beg of file Go to EOF QO Quit lt Page Up p UpArrow Scroll Up h gt Page Down n Dn amp rrow Scroll Down e Figure 5 17 Error and System Event Log The system displays the commands for navigating the system event and error logs at the bottom of the window 5 3
2. saaan 79 10 2 Operating Environment eere enmt xn KNA 79 10 3 Non operating ENVirOnMent c ccc eese eene nnn nnn 79 Appendix A RamSan 3xx Series Replacement Parts ssseseeeeeeen nnn 80 Appendix B FCC Safety Notices a saaan ANAKAN NANANA nnn nnn 83 Appendix C Warranty Maintenance Field Service and Repair Policy 84 RamSan 300 320 User s Manual iv Preface Document Overview This document provides operating procedures for the RamSan 300 320 It covers installation management and troubleshooting issues Conventions This document uses the following textual conventions Select Front panel button descriptions Ethernet Setup Front panel text menu items lunconfig Management port serial Telnet commands and text Safety Precautions PLEASE OBSERVE ALL DUE SAFETY MEASURES WHEN WORKING WITH SENSITIVE ELECTRICAL EQUIPMENT READ AND FOLLOW ALL INSTRUCTIONS AND SAFETY PRECAUTIONS BEFORE OPERATING THE UNIT gt Before servicing the unit shutdown the unit and remove power cords from both power supply modules Wait 15 seconds before servicing the unit DO NOT REACH INSIDE THE PROTECTIVE ENCLOSURE AFTER REMOVING A POWER SUPPLY MODULE Caution for service personnel Power supply modules include Double Pole Neutral Fusing RISK OF FIRE OR EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DO NOT DISPOSE OF USED BATTERIES INA FIRE THEY MAY EXPLODE CHECK WIT
3. RamSan 300 320 User s Manual 72 7 2 Configuring high availability The administrator can configure the RamSan s Fibre Channel FC controllers to back each other up in case of a failure There are five basic FC controller states To view or change the state e From the Telnet Main Menu select Controller setup Controller Setup Controller 1 Primary Active Version 1 10 Channel A Channel B WHN 10 01 00 20 02 03 25 96 11 01 00 20 c2 03 25 96 Node name 20 01 00 20 c2 03 25 96 21 01 00 20 c2 03 25 96 Topologu P P P P PP t P P Link speed 2GB 2 GB 2GBt 2 GB Loop ID N A N A Select controller Change topology Change link spee Reset Controller Clear Statistics Save changes and exit Discard changes and exit Figure 7 4 Controller Setup Menu The Controller Setup screen see Figure 7 4 displays the selected controller at the top of the screen Next to the controller number the display indicates the controller s states In Figure 7 4 the selected controller is 2 and the display indicates that the controller s state is Primary Active Secondary is 3 The following list details what these states mean how a controller can end up in each state and what a controller s options are from the states Primary Active This default state is the most basic state In this state the controller is not associated with any of the other FC controllers The administrator can modify
4. Lt NANG Booting Memory Size 64GB i Booting Soon after that you will see Booting and then the system displays the IP address IP Address Acquired 000 000 000 000 RamSan 300 320 User s Manual site 2 In a RamSan 320 the front panel displays Restoring Data and cycles between a progress bar and an estimated time until completion Administrators may use this to determine how much Restoring Data time before the system is on line Est Time Left This information is also available through the Text Management Interface This process will take approximately one minute for every four Gigabytes of system memory Restoring Data EER RRR If all system LUNs are set to Volatile mode the front panel displays Initializing instead of Restoring Data 3 Once the system has restored System Status data the front panel displays paaa HANG bat System Status GOOD and shows the performance bars for each Fibre Channel port The numbers represent the Fibre Channel Controllers If a controller is not installed the number and corresponding performance will not display The top bars represent the port A and the bottom bars represent port B The system is now ready for normal operation RamSan 300 320 User s Manual 12 Chapter 3 Management Tool Overview 3 1 Front Panel Display The Front Panel Display provides a quick and easy way view the RamSan s
5. Click on the Network tab To enable SNMP check the Allow SNMP checkbox and press the Save button To disable SNMP uncheck the Allow SNMP checkbox and press the Save button Via Text Management e From the Telnet Main Menu select Management setup e Select Enable Disable SNMP If SNMP is currently enabled your option will be Disable SNMP and visa versa e Press the gt key or ENTER to toggle between the sections e Select Save changes and exit to save the changes The menu displays the current SNMP Access status above the menu options RamSan 300 320 User s Manual 24 4 2 Configuring Ethernet settings The RamSan allows system monitoring and configuration through the serial port and the Ethernet port To access the system s Ethernet port the administrator must assign the RamSan an IP address subnet mask and possibly a gateway The administrator may assign the IP address in one of three ways Static IP DHCP or No Ethernet The default factory setting is DHCP For any questions regarding IP assignment values please consult your network administrator 4 2 1 Configuring Ethernet settings via Front Panel To setup the Ethernet via the Front Panel use the arrow buttons to cycle through the top level menu options until the display shows Ethernet Setup Use the Select button to choose this option and continue with the configuration You may now use the arrow buttons to scroll through the
6. Static IP Ethernet IP replaces the top line of the display and the display prompts you to enter an IP Use the f or 4 buttons to cycle through the numbers O through 9 To select the value use the Select button Then the input prompt moves to the next character position To back up a space press the 1 and 4 button simultaneously Repeat this procedure until you have entered the 4 byte address Press the Menu button at any time to cancel the Static IP assignment RamSan 300 320 User s Manual Ethernet IP 256 After you have finished Subnet Mask entering the IP the top line of the front panel changes to Subnet Mask Using the same procedure as entering the IP address enter the subnet mask The final value you must Gateway Address enter is the Gateway Address If the RamSan is on a private network and this value is not needed enter the value 0 0 0 0 to tell the RamSan to ignore this entry After entering all three values the display prompts you to confirm the command with the 4 button After confirming the new IP Shutting Down Network assignment mode the display indicates Shutting Down Network followed by a success or Saving IP Config failure message Then the display indicates Saving IP Config followed by a success or failure message Restarting network Next the RamSan attempts to start the network with the new settings
7. Warranty Maintenance Field Service and Repair Policy BRONZE WARRANTY Equipment purchased from Texas Memory Systems Inc TMS is warranted for 1 year from the date of shipment The warranty includes return to factory service for equipment that does not meet its published specification during normal operation Damage due to external causes including but not limited to abuse misuse electrical power problems or any usage not in accordance with specifications and instructions automatically voids the warranty TMS ACCEPTS NO RESPONSIBILITY FOR ANY EXPENSES OR DAMAGES INCLUDING LOST REVENUE INCURRED DIRECTLY OR INDIRECTLY AS A RESULT OF DEFECTIVE TMS EQUIPMENT OR FOR ANY EXPENSES INCURRED DIRECTLY OR INDIRECTLY WHILE THE EQUIPMENT IS BEING REPAIRED AT THE TMS FACTORY Return to Factory During the period that the equipment is covered by warranty defective equipment can be returned to the factory for repair or replacement The customer is responsible for shipping the equipment back to the factory together with a detailed description of the nature of the problem and the tests used to determine the failure TMS will take all reasonable steps to repair or at the discretion of TMS replace the faulty equipment within ten working days of receipt The customer is responsible for shipping the repaired or replaced equipment back In an emergency special arrangements may be negotiated subject to the availability of TMS resources and components
8. 2 Clearing the system event log Via Web Interface To clear the system event log via the web interface e Click the Management Control Processor graphic e Click the Clear Log button Via Text Management To clear the system event log via Text Management Interface e From the Telnet Main Menu select Log Files e Select Clear the System Log 5 3 3 Clearing logged ECC errors Via Text Management To clear the error log via Text Management Interface e From the Telnet Main Menu select Health and status e Select Clear ECC Errors RamSan 300 320 User s Manual 51 Chapter 6 LUN Configuration The extremely versatile RamSan 3xx series supports a variety of configurations and access control methods LUN configuration is a memory partitioning tool that allows the administrator to configure system memory into LUNs Logical Unit Numbers that may be assigned to specific Fibre Channel ports in the RamSan In addition the administrator can assign LUN specific backup modes for the RamSan 320 and assign the LUNs access lists which mask the visibility to specific servers The factory default configuration assumes no access control and equal shares of system memory for each Fibre Channel port For example if you have a 16 Gigabyte system with two Fibre Channel ports each port has access to only half of the system memory Host computers attached to the same network as the RamSan see two eight Gigabyte drives 16 G
9. Device button RamSan 300 320 User s Manual 35 5 1 3 Viewing system uptime The system uptime provides information about how long the system has been powered on Via Web Interface To view the system uptime via web interface Click on the Management Control Processor graphic e Click on the General Info tab The General Info screen displays the Uptime below Firmware version Ss Shatom oo Figure 5 2 System Uptime Status RamSan 300 320 User s Manual 36 Via Text Management To view the system uptime via Text Management Interface From the Telnet Main Menu select Health and Status The system displays the current system uptime in days hours minutes and seconds at the top of the Health and Status screen as shown in Figure 5 3 Health and Status Health and Status uptime 000 days 15 hrs 29 mins 35 secs Ready Status GOOD em monitor View controller status View disk array status View controller statistics Clear ECC Errors Refresh current screen Exit to main menu Figure 5 3 Health and Status RamSan 300 320 User s Manual 37 5 1 4 Viewing system health The system health allows the user to monitor vital system health statistics such as general state information voltages temperatures and fan speeds Via Web Interface Information concerning the disks batteries power supplies and fans are all found in separate locations through the We
10. Speed settings e Click the Save button Current to all Current link speed 2 2Gb 2Gb Topology Link speed Figure 7 1 Controller Setup via Web Interface RamSan 300 320 User s Manual 70 Via Text Management e From the Telnet Main Menu select Controller setup e Select Select controller e Choose a controller from the sub menu and press ENTER Controller Setup Controller 1 Primary Active Version 1 10 Channel A Channel B WHN 10 01 00 20 02 03 25 96 11 01 00 20 c2 03 25 96 Node name 20 01 00 20 c2 03 25 96 21 01 00 20 c2 03 25 96 Topologu P P P P PPK P P Link speed 2GB 2 GB 2 GB 2 GB Loop ID N A N A 1 Select controller Change topology Change link speed Change ALPA assignment Configure failover Reset Controller Clear Statistics Save changes and exit Discard changes and exit Figure 7 2 Controller Setup via Text Management Interface The top of this menu indicates the controller s current settings To change the topology e Select Change topology e Choose the controller s topology from the sub menu and press ENTER To change the link speed e Select Change link speed e Choose the controller s link speed from the sub menu and press ENTER All modifications are visible at the top of the menu To save any changes e Select Save changes and exit RamSan 300 320 User s Manual 71 Generally selecting auto d
11. Telephone and Software Support Telephone support is available for a period of five years after purchase during normal TMS business hours Firmware and software upgrades will be available at no cost Field Service Subject to availability TMS field service personnel will perform troubleshooting of equipment under warranty without charge for labor For customers outside the Houston Texas area normal travel expenses for field service personnel will be charged including air fares hotel accommodation per diem meal allowance and other out of pocket expenses related to travel or attendance at the customer site Repairs Returns Prior to returning any product TMS must first authorize and issue a Return Material Authorization RMA number Any item returned without an RMA number is subject to refusal Freight collect or COD returns will be refused To receive an RMA number contact TMS When contacting TMS Customer Service please have the TMS part number the serial number and a detailed description of the problem All returned goods must be shipped freight prepaid in the original boxes and packing materials with the TMS RMA number prominently displayed on the outside of each RamSan 300 320 User s Manual 84 shipping container Once the RMA has been issued the items must be returned to TMS within thirty 30 days or else the RMA will be cancelled SILVER WARRANTY Advanced Parts Replacement Texas Memory Systems Silver Warranty may b
12. all components and combines the information found in the Text Management Interface In addition the Web interface includes complete management and configuration features To access the web management interface enter the RamSan s IP address in a web browser The web management interface is password protected Enter your system login and password to access the web management interface RamSan 300 320 User s Manual s 3 3 1 General interface layout and instructions Texas Memory Systems designed the web management interface as a metaphor for the actual system components For detailed information the user simply clicks on the component Clicking on the management port also displays additional information about the system s actions Some of the components have multiple tabs of information The web interface outlines all failed components in red and all components with warnings in yellow RamSan Click on a component for details Figure 3 6 Web Management Interface RamSan 300 320 User s Manual 18 Chapter 4 Administration Functions 4 1 Security The RamSan has several features that allow the administrator to control system access including password protected access and the ability to disable remote access via Telnet Web or SNMP 4 1 1 Logging into the system The RamSan has one account admin 4 1 2 Set password Since it is possible to remotely access the RamSan through the management port TMS inc
13. fail safe before performing a Manual Shutdown Via Front Panel Display To shut down the system using the front panel use the arrow buttons to cycle through the top level menu to select Manual Shutdown Use the Select button to select this menu item Manual Shutdown The display prompts you to Power Off System confirm that you wish to Power Off System To cancel the shutdown use the f button to return to the main menu To proceed with the shutdown use the 4 button to confirm the system power off RamSan 300 320 User s Manual 29 Now the front panel display Powering Off indicates that the system is TTT TTT TTT Ti yy powering off Depending on the system mode and the size of memory this procedure may take a while The front panel cycles between a power off status bar and an estimated time until the system completes the power off Via Web Management To perform a manual shutdown via the web interface Click on the Management Control Processor graphic Click on the General Info tab Press the Shutdown button Via Text Management To perform a manual shutdown via Text Management Interface e From the Telnet Main Menu select Power down system e Confirm the power down H Once the user confirms the power down the system powers off after completing all writes To resume operation press Power button on to the left of the power supplies For additio
14. faulty equipment within thirty working days of receipt Customer will be charged current list prices for replacement components The customer is responsible for shipping the repaired or replaced equipment back In an emergency special arrangements may be negotiated subject to the availability of TMS resources and components Subject to availability TMS field service personnel will perform troubleshooting of equipment For customers outside the Houston Texas area daily rates and normal travel expenses for field service personnel will be charged including air fares hotel accommodation per diem meal allowance and other out of pocket expenses related to travel or attendance at the customer site RamSan 300 320 User s Manual 86
15. following menu options e Displays a list of the Show Current Config current IP configuration hostname IP address subnet mask gateway address if applicable and hardware Ethernet address e To continue setting Set IP Config up the Ethernet configuration e Shuts down and Restart Network restarts the Ethernet port using the current IP assignment configuration e Exits the setup Exit Menu menu Use the arrow buttons to scroll up and down through the list Pressing the Menu button returns to the previous menu and pressing the Select button exits the menu system To continue setting up the Ethernet configuration select Set IP Config After selecting Set IP Config you may use the arrow buttons to cycle through RamSan 300 320 User s Manual 25 e Enables you to set a static IP address for the RamSan e Sets the IP configuration to DHCP e Disables Ethernet e Returns to the Main Menu without making any changes Static DHCP None No change Talk to your network administrator for the proper IP assignment type The default factory setting is DHCP Use the Select button to select the desired method of IP assignment If you did not choose Static IP you are asked to confirm the selection with the Y button To configure the RamSan with a static IP the system requires the IP address subnet mask and a possibly a gateway address After you have chosen
16. site service does not cover software related issues Customer must purchase a spares kit for items that will be maintained under the Gold Warranty PLATINUM WARRANTY On site Repair 24 7 Texas Memory Systems Platinum Warranty may be purchased for the United States and most Western European countries which includes all of the coverage in the Silver and Bronze plans plus the added protection of on site four 4 hour response when necessary at the customer location seven 7 days a week As with the Gold Warranty customer is provided a special 800 number for 24 7 technical support 365 days a year In the event of a failure customer should call to receive immediate technical assistance from Texas Memory Systems technical support line On site service is only applicable to non user replaceable components on site service does not cover software related issues Customer must purchase a spares kit for items that will be maintained under the Platinum Warranty Please contact TMS for details on coverage areas RamSan 300 320 User s Manual 85 OUTSIDE OF WARRANTY Faulty equipment may be returned to the factory for repair up to five years after purchase with appropriate RMA The customer is responsible for shipping the equipment back to the factory together with a detailed description of the nature of the problem and the tests used to determine the failure TMS will take all reasonable steps to repair or at the discretion of TMS replace the
17. 0 320 User s Manual Appendix B FCC Safety Notices Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed an used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in residential area is likely to cause harmful interference in which case the user will be required to correct interference at his own expense A Class A digital device also meets all requirements of the Canadian Interference Causing Equipment Regulations Ce This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3030113 Conforms to UL STD 60950 Certified to CAN CSA STD C22 2 NO 60950 00 Electrical Ratings 100 240V 3 5A 50 60 Hz Made in U S A RamSan 300 320 User s Manual 83 Appendix C
18. 000 IOPS I O operations per second and 3 000 MB sec of read or write performance RamSan 300 320 User s Manual Chapter 2 Installation 2 1 Electro Static Discharge Warning Important Please take full E S D precautions if it is necessary at any time to come into contact with any circuit boards components or connectors Electrostatic discharge can damage the components used in the RamSan and its interfaces 2 2 Battery Warning The internal batteries in the RamSan 320 are charged with enough voltage to power a fully loaded system for approximately 30 minutes However the batteries may not be fully charged when you install your system Therefore ensure that your batteries are fully charged before you use the system where there is risk of power failure The following battery charge times apply to a fully loaded RamSan 320 With one hour of charge time the batteries provide nine minutes of runtime With two hours of charge time the batteries provide 17 minutes of runtime With three hours of charge time the batteries provide 20 minutes of runtime As a precaution replace the RamSan s batteries every two years To obtain spare or new batteries for your RamSan contact Texas Memory Systems 2 3 System Inspection TMS ships the RamSan with a packing list Ensure that you have received all of the components listed 1 Examine the external chassis for any damage that might have occurred during shipping 2 Ensure that both
19. 516352 LUN 2 Size 3276 MB Total LUN masks for this LUN 0 Total linked ports 0 Segments 0 Start 13418496 Cnt 6709248 End 20127744 Press any key to continue or to quiti Figure 6 7 LUN Map Screen The LUN map see Figure 6 7 LUN Map Screen shows only three configurations per page To scroll through all of the entries press any key other than Q 6 4 Linking LUNs to from Fibre Channel Controllers To make partitioned LUNs accessible to connected servers the administrator must link the LUNs to the RamSan s Fibre Channel controllers 6 4 1 Via Web Interface To change the links between LUNs and the Fibre Channel controllers via the Web Management Interface Click on the Management Control Processor graphic Click on the LUN Config tab Select the LUN to edit by clicking on the LUN graphic Click the Modify LUN button Select the links for the LUN by clicking the Channel links checkboxes e Click the OK button RamSan 300 320 User s Manual 58 6 4 2 Via Text Management Linking Fibre Channel Controllers e From the Telnet Main Menu select LUN Setup e Select Link unlink fibre channel controller s to from LUN s x Link Unlink LUN s x Current FC controller 1 A of LUNs currently linked to controller 1 Select different controller Select different channel on controller Link LUNts to selected controller Unlink LUNGS from selected
20. 6 2 Link each LUN to an Fibre Channel port see Section 6 4 Add access lists see Section 6 7 Set a backup mode for each LUN in a RamSan 320 see Section 6 9 RamSan 300 320 User s Manual 53 6 2 Adding LUNs The RamSan allows the administrator to add LUNs through the Text Management Interface and the web interface 6 2 1 Via Web Interface To add LUN s via the web interface e Click on the Management Control Processor graphic e Click on the LUN Config tab e Click the New LUN button e Select a LUN number from the drop down box e Adjust the LUN size using the scroll bar e Assign links to FC ports see Section 6 4 Linking LUNs to from Fibre Channel Controllers e Assign LUN masks see Section 6 7 Managing access lists e Set backup mode see Section 6 9 Setting backup mode e Click the OK button e The system adds the specified LUN RamSan Texas Memon Management Port General Info LUN Config LUN table Allocated CF Free Free space 16384 MB Masks Create LUN LUN number jo Backup mode jacive zl ee Channel links New sk Initialize Add Mask Delete Mask LUN size 16364 MB Figure 6 3 Adding LUNs via the Web Interface RamSan 300 320 User s Manual 54 6 2 2 Via Text Management To add LUN s via the Text Management Interface e From the Telnet Main Menu select LUN Setup e Select Add LUN s Add LUNGS Total storage space 16384 MB Unallo
21. ANNA aa RAANG 7 2 4 Rack Mounting ire Ka NA KNA RB UA 9 2 5 Connecting the Fibre Channel Ports 22 a aanak eee eee eee neta akan kaan 9 2 6 Connecting the Power Supplies sasa nana nananana nananana nanana kakanan 9 2 7 Turning on the SYStEM cie eremi ze e Erde ER NAAN PA 11 2 8 System Initialization 24243 eo ecc eere uei et eeteqeedeiv ecce es wt iv Reo EST eet ed 11 Chapter 3 Management Tool Overview a sanan aan naaa ann anna emm mene eenne 13 3 1 Front Panel Display o ete av orae ov bina ra xp ede ku v daa d 13 3 2 Text Management Interface ssssesssssssssssssese emen seen 14 3 3 Web Management Interface ssssssssssssessssesseese memes seen 17 Chapter 4 Administration FUNCtIONS cccccceeee eee eee eee eee nnnm nns 19 4 1 SECUN seis theta eee ina baa Kaha mn Ad Npa DANG nied NAN Aha Dada Nagpa a AOGAS ERA ASR 19 4 2 Configuring Ethernet settings saaan aan aa Nan meme 25 4 3 Power Down Settings ANN ER RUE RERUM AANA 29 Chapter 5 Monitoring Functions csse meme messen 31 5 1 Viewing system health and status 2 000 asana kanaan anakan kaanak naaa 31 5 2 StatlstiCS ice NG OOV RA ERR PRA DAANG eed ERRARE ETAT EE at 46 5 3 Boc 50 Chapter 6 LUN Configuration aa asana na eee eee m meme eee 52 6 1 A example LUN configuration esssssssssssessemm meme 53 6 2 Adding LUNS 5 2 coto NG PANA Dae RETE RR DARK NG ES A
22. ED FER 50020289 CA 9 pinog Kiowayw duuo5 aera EIE CIE TEE pagasa FBE EHIE THEE z kayng upg ETET Booood osoo 600089 322 328329 PREE RE upd 866 6888089 665089 665089 Mod jauUDY 94qii EHE 223833 PRE 822223 I CI OL panog Aioway EEEEEET sees worsens Space EEE ERER REEE EERE REER SHEER HERRERA PRE CA Pl pibog Aiowayw 25252 82220222 EEEEREET 922222222 EEEEEEEES 88925229 EEEETEEE 9222229222 EREE Bacecece TEREE EEEE ERA EE EEREEEDE IEEE HER Baggsggoso 6333220833 E panog Mowaw L Aay ng upa 9 panog Mowawy CH L panog Aiowayw ETETE EEEE EEEEE duuo5 Bosses FEEEERS HEHE 222223 053833 633333 FEEFEE PRERE 228993 y Hod jeuUDY 4qd J ung 002223 022223 022283 B2 223 22223 238333 LL panog Aiowaw 0 panog Mowaw upg SL panog Aioway WOW 49 Od LL pauuo aamogq A E p HOd JouUDY o4qiJ A9MOd RamSan 300 320 User s Manual 2 4 Rack Mounting The RamSan 3xx series solid state disk is a 3U rack mountable system TMS ships the system with the slides and equipment needed to install it into a standard 19 rack 2 5 Connecting the Fibre Channel Ports After you have inspected the system and properly mounted it connect the Fibre Channel ports on the RamSan to either your serve
23. H LOCAL AUTHORITIES FOR DISPOSAL INSTRUCTIONS Only use TMS factory certified replacement parts Faulty components should be replaced as soon as possible RamSan 300 320 User s Manual sali Revision History The following table describes revisions to this document Version 1 0 1 1 BRR AUN 1 5 1 6 Comments Initial release Added component photographs Added information about using the help function in the text management interface Added Appendix A Updated power supply details Added details for the RamSan 300 Updated Figure 2 1 RamSan 320 Layout Added Appendix B FCC Notice Added Appendix C Warranty Maintenance Field Service and Repair Policy Added battery maintenance information to Section 2 2 Updated all system screenshots Updated text management interface menu items Added LED configuration to Section 3 1 1 Added Section 5 1 2 Identifying a RamSan Updated Figures 3 2 5 1 5 2 5 6 and 5 10 Updated Section 11 1 with voltage specs Updated Appendix B RamSan 300 320 User s Manual Date 08 15 2003 09 11 2003 10 02 2003 10 07 2003 11 21 2003 12 08 2003 01 07 2004 Chapter 1 Introduction 1 1 Overview The RamSan 3xx series solid state disk uses SDRAM memory as its primary storage This technology enables practically instantaneous data access which results in dramatic application performance increases Texas Memory Systems TMS designed the RamSan to be highly available and
24. LA PF 54 6 3 Viewing LUN status LUN map csssssse emnes 56 6 4 Linking LUNs to from Fibre Channel Controllers eese 58 6 5 Changing LUN numbers 2i ebore RG GALA tr senders Le eR Een be Pea AG 61 6 6 Resizing LU NS 2m AA Nina ete eie e e IR ix A a ANA 62 6 7 Managing access lists nastics ere d Ve PEAK RE HRESR NIAE ER Ern 63 6 8 Deleting EUNS i 2 oriretur titre td PG ABUNDA ENNA BALL AG NAG 66 6 Setting backup mode eee ere Letra tunes leiden ER ERRAT FER EY 67 Chapter 7 Fibre Channel Controller Configuration ccceeeeeeeeeee eee eee eater ees 70 7 1 Changing Fibre Channel topology and link speed sssssseus 70 7 2 Configuring high availability aasa kaaa eee eee eee eee mmm 73 Chapter 8 System Maintenance 2 2 2aaa nananana BANA nemen 76 8 1 Hot Swapping Power Supplies ssa aanak ann nnnm nmn 76 8 2 Hot Swapping Disk Drives sasa aanak NAN ANAN GG N NANANA N ANAN 76 RamSan 300 320 User s Manual iii 8 3 Batteries AX teeta cars oie eee Atak Lame V E LI ts hae te a 77 8 4 i e EE 77 Chapter 9 TroubleShOOting cccee eee nana eee eee e nmm eem 78 9 1 System Event LOG estes ee hae dex de exse eee ER ERO MR HR ERAI NERIS 78 9 2 SUPPO LOG rer 78 9 3 Still Having Problems aa e hh hn EXP A EAA Ee 78 Chapter 10 Specification S isisi irn aa e e e aa ia a AAA ase ase nnn 79 10 1 Physical Characteristics
25. Lists To delete a worldwide port name from a LUN access list From the Telnet Main Menu select LUN Setup Select Modify LUN s Select LUN See instructions in Section 6 5 Select Delete WWN mask from LUN A submenu displays all masks listed Select the mask to be deleted and press the ENTER button The option Delete All Masks removes all masks Select Exit to the LUN configuration menu To save the changes once you have completed all LUN configuration select Save changes and exit Edit Delete LUN Current LUN O LUN size 16384 MB SCSI device ID O 0x00 Number of LUNs masks for this Backup mode Volatile Select LUN Add WWN mask to LUN D Delete All Masks pee ee Me 1 12 dd dF 56 65 dc d5 45 Print detailed WWN mask 2 87 78 bcif3 34 46 35 66 Set SCSI device identifi C Cancel Resize LUN Assign different LUN to this LUN Set backup mode for this LUN Initialize LUN Exit to the LUN configuration menu Figure 6 12 Deleting Access Lists RamSan 300 320 User s Manual 64 Setting SCSI device identifiers This allows a user to set an SCSI device identifier between 1 and 255 e From the Telnet Main Menu select LUN Setup e Select Modify LUN s e Select LUN See instructions in Section 6 5 e Select Set SCSI device identifier e Enter a unique device identifier from 1 to 255 and press ENTER Select Exit to the LUN configuration menu e To save the chang
26. TEXAS MEMORY SYSTEMS INC RamSan 300 320 User s Manual Any trademarks or registered trademarks used in this document belong to the companies that own them Copyright 2004 Texas Memory Systems Inc All rights are reserved No part of this work may be reproduced or used in any form or by any means graphic electronic or mechanical including photocopying recording taping or information storage and retrieval systems without permission of the copyright owner RamSan 300 320 User s Manual Table of Contents i us 1 DOCUMENT OvervlIeW eoo crei vant on lc a arn re oo Rea APP n XE A PRA Ra 1 Conventlonss eser KNANG LNG KAL AK ica edad vx oce Raclette one esa t E Rot 1 Safety Precautions sd cer rr LAPANG CHRERATEN UK ALAN a ERERFM TRA ERES 1 Revision HIStOry rt 2 Chapter i Introduction ie ALALAY ex Rn E ewe va Lee E I ha Fa e Na x 3 1 1 OVGrVIQW i oes i e REX E DAANAN PBA AKN A 3 1 2 System Comrporients ess ete xe a Lata eR TE YN A coved ceva ETE NA RU RA des 4 1 3 POW dp RT 4 1 4 Non Volatility a cet oreet ne be iat rte RR E Y esta RU ERRDE GA YER MARRE IRA DUE Rn E ERE 4 1 5 Configurable Back pi raris ont t kx er am AA rx DP ERN RA ERR T da 5 1 6 Performancen A P 6 Chapter 2 Installation aiea eaa aaea RAANG 7 2 1 Electro Static Discharge Warning 2 4 asaan aanak eect neta eee eee mee 7 2 2 Battery Warnin tvs secs anG NGANGA NGAY NG acgehed NAKADAGDAG ABG 7 2 3 SYStEM INSPECUON Ka Eq ERR A
27. This operational mode provides the highest level of data integrity The system mirrors all write operations to the internal hard drives and memory The system performs read operations from memory only This mode allows read intensive applications to benefit from high speed reads while ensuring that any data written to the RamSan is simultaneously written to non volatile storage RamSan 300 320 User s Manual 68 Volatile mode optional This operational mode disables the backup functionality for the LUN making it completely volatile In the case of system shutdown or failure all data stored in the selected LUN will be lost intentionally RamSan 300 320 User s Manual 69 Chapter 7 Fibre Channel Controller Configuration The RamSan allows the user to select the topology link speed and failover options for the Fibre Channel Controllers RamSan supports Point to Point and Arbitrated loop topologies and can auto detect the topology It supports 1 and 2 Gbit link speeds and can auto detect the speed When more than one Fibre Channel Controller is installed the controllers can be set to back each other up The following two sections provide additional details 7 1 Changing Fibre Channel topology and link speed Via Web Interface To change the Fibre Channel topology and link speed via the web interface e Click on the Fibre Channel Controller graphic e Click on the Controller Setup tab e Select from the Topology and Link
28. abled SNMP Enabled Enter admin password Disable telnet Disable web Disable SNMP Configure SNMP Configure Ethernet Manage sustem licenses Set sustem date time Save changes and exit Discard changes and exit Figure 4 2 Password Change 4 1 3 Enable disable Telnet The system allows the administrator to disable Telnet to prevent users from accessing the system through Telnet Note The RamSan does not allow you to disable access to the console This provides a method to re enable the Telnet Web and SNMP RamSan 300 320 User s Manual 2275 Via Web Management To enable disable Telnet via the web interface Click on the Management Control Processor graphic Click on the Network tab To enable Telnet check the Allow Telnet checkbox and press the Save button To disable Telnet uncheck the Allow Telnet checkbox and press the Save button Network Figure 4 3 Enable Disable Telnet RamSan 300 320 User s Manual 222 Via Text Management e From the Telnet Main Menu select Management setup e Select Enable Disable Telnet If Telnet is currently enabled your option will be Disable Telnet and visa versa e Press the gt key or ENTER to toggle between the sections e Select Save changes and exit to save the changes The menu displays the current Telnet status above the menu options as shown in Figure 4 4 Telnet Setup Users c
29. ack button above the power supplies acts as an on off switch and will silence the warning buzzer e The button provides a means to activate the power supplies turn them on after a system shutdown If the system shuts down for any reason other than a power failure press the Power switch to turn the system back on If power is restored after a power failure or both power cords are removed and then reinserted the system automatically powers on e When a power supply fails is removed or looses AC power the power supplies beep If the buzzer sounds silence it by pressing the Power switch once or by correcting the problem The silencing lasts until the problem is corrected Once the problem is corrected the buzzer will sound again if another power failure occurs e In addition the button allows the user to force a hard shutdown of the system Only perform a hard shutdown when you are unable to perform a manual shutdown and after backing up all of the data to external storage To perform a hard shutdown unplug or remove both power supply modules Then hold down the Power switch for approximately 5 seconds to shutoff the batteries and cause the system to lose power Warning A hard shutdown will cause data loss and should only be used when the user is unable to perform a manual shutdown and all the data has been backed up to external storage RamSan 300 320 User s Manual 10 AC Voltage indicator light When the pow
30. ailed primary controller The administrator originally configured this controller to backup the primary controller however when the primary controller failed this controller became an active copy of the primary In this state the primary controller backs up this secondary controller Changing this secondary controller to Primary Active state resets this controller and the primary controller In addition resetting the controller causes the system to temporarily loose the link Reads and writes occurring when the administrator resets this controller back to Primary Active state result in errors because the drives appear to have been removed TMS does not recommended configuring an active secondary controller as primary unless no transmissions are taking place RamSan 300 320 User s Manual 75 Chapter 8 System Maintenance One of the main features of the RamSan is the ability to hot swap many of the system components You can hot swap the power supplies and disk drives meaning that you can remove and replace these components while the system is running 8 1 8 2 Hot Swapping Power Supplies The RamSan 3xx series includes two power supplies The system only requires one functioning power supply to run Texas Memory Systems has taken special care to enclose the RamSan power supplies in a protective case to minimize the electrical risks for users however it is critical for users to follow the following steps when re
31. and Change gateway options appear as shown in Figure 4 6 Static IP Settings Ethernet Setup IP Assignment mode STRTIC Hostname ssd Ethernet MAC address 00 20 c2 03 25 96 IP Address lt unknown unsaved changes exist Netmask lt unknown unsaved changes exist 3 lt unknown unsaved changes exist ment mode Set hostname Change IP address 192 94 232 341 Change subnet mask 255 255 0 0 Change gateway none Save changes restart the network and exit Discard changes and exit IP assignment mode set Figure 4 6 Static IP Settings RamSan 300 320 User s Manual 28 To set the hostname e Select Select hostname e Enter the hostname and press ENTER e When all Ethernet setup is complete select Save changes restart the network and Exit 4 3 Power Down Settings The RamSan has features that allow the administrator to safely power down the system 4 3 1 Manual shutdown The administrator can shut down the RamSan manually from the front panel and via Text Management Interface In the RamSan 320 this procedure safely synchronizes all data in RAM to the internal hard disk drive storage In order to turn the RamSan back on after a manual shutdown press the Power button on the power supplies For additional details see Section 2 7 Turning on the System Important TMS recommends backing up the contents of the RamSan to your server or another storage device as a
32. any controller setting from this state and the effect will be local to this controller This controller s links are enabled and can be used to transmit and receive data RamSan 300 320 User s Manual 73 Primary Active Secondary is X This state is identical to Primary Active state with one important difference the administrator has selected a secondary controller Controller X to backup this primary controller If this primary controller loses its link for an extended period or cannot transmit data for any reason the secondary controller mimics the failed controller preventing performance loss To get a controller into this state First configure the primary controller as Primary Active Then from the secondary controller s setup menu set the secondary controller s high availability to Secondary Passive Primary is X state and choose the primary controller as the primary Note Once the administrator sets a controller as a primary controller with a backup it must remain primary until the administrator changes the secondary controller s configuration from secondary to primary Secondary Passive Primary is X This state is the sets the controller as secondary to a primary controller as mentioned in the section above To set a controller in this state first configure its high availability to Secondary Passive Primary is X state from the Primary Active state The controller re
33. b interface The RamSan 300 does not display the disks or battery graphics Disks Not displayed for the RamSan 300 e Click on the Disks graphic e Click on the General Info tab Ramsan Tex Backup Drives General Info Array Figure 5 4 Disk Status via Web interface RamSan 300 320 User s Manual 38 Batteries Not displayed for the RamSan 300 e Click on the Batteries graphic e Click on the General Info tab Batteries General Info Figure 5 5 Battery Status via Web interface RamSan 300 320 User s Manual 39 Management Control Processor To view the MCP status via web interface Click on the Management Control Processor graphic e Click on the General Info tab Management Port General Info F me on ET Figure 5 6 MCP General Info Tab for Status RamSan 300 320 User s Manual 40 Power supplies Click on the Power Supply graphic Click on the General Info tab Power Supply General Info Figure 5 7 Power Supply Status via Web Interface RamSan 300 320 User s Manual LAT Fans Click on the Fans graphic Click on the General Info tab Fan Cage General Info Figure 5 8 Fans Status via Web interface RamSan 300 320 User s Manual AD RamSan 300 320 User s Manual Via Text Management e From the Telnet Main Menu select Health and Status e Select View system monitor System Healt
34. cated storage space 16384 MB Largest possible LUN size 16384 MB Number of LUNs to add 1 Size of LUN s to add 16384 MB Total space to allocate 16384 MB 1 Change number of LUNs to add 2 Change size of LUNs to add 3 Add LUNs O Exit to LUN configuration menu Figure 6 4 Adding LUN s Menu The first three rows at the top of the Add LUN s screen display details regarding the available storage space and LUN size The second three rows display information about the LUNs that the administrator is currently adding To change the number of LUNs to add e Select Change number of LUNs to add e Enter the number of LUNs to add and press ENTER To change the size of the added LUNs e Select Change size of LUNs to add e Enter the size of LUNs to add and press ENTER Once you have verified your selections at the top of the screen and are ready to add the selected LUNs e Select Add LUNs The system adds the specified number of LUNs If space was not available the system displays an error message When adding new LUNs the configuration utility automatically makes the LUNs of equal size RamSan 300 320 User s Manual 55 6 3 Viewing LUN status LUN map To help you visualize the setup of the system LUNs TMS provides a LUN map in the Text Management Interface and the Web Interface 6 3 1 Via the Web Interface When using the Web Interface you can view the LUNs for the entire system or for t
35. ckup that is already nearly completed Active Backup is an optional feature on the RamSan 320 therefore some systems may not display this option Datasync mode DataSync mode provides the highest performance for system operation In this mode reads and writes are done only to memory The disks remain offline during normal operation If power loss occurs and the shutdown timer reaches zero or the user requests a shutdown the system takes the Fibre Channel interfaces offline and synchronizes all data to the internal hard drives Mirror mode This operational mode provides the highest level of data integrity The system three way mirrors all write operations to all three internal hard drives and memory The system performs read operations from memory only This mode allows read intensive applications to benefit from high speed reads while ensuring that any data written to the RamSan is simultaneously written to non volatile storage None Volatile mode This operational mode disables the backup functionality for the LUN making it completely volatile In the case of system shutdown or failure all data stored in the selected LUN will be lost intentionally RamSan 300 320 User s Manual 5 1 6 Performance The RamSan 3xx series solid state disk is the ultimate in performance storage With up to eight Fibre Channel ports in a 3U package the RamSan 3xx series delivers unparalleled bandwidth and I O The RamSan 3xx series is capable of 250
36. controller Print detailed link map for selected controller Exit to LUN Configuration menu Figure 6 8 Link LUNs Screen The Link LUNs screen displays the currently selected controller and port above the menu Figure 6 8 Link LUNs Screen displays the selected controller as 2 A which is Controller 2 Port A e To change the selected controller select Select different controller This displays a list of controllers Select one and press ENTER e To change the port select Select different channel on controller This displays a list of channels Select one and press ENTER In addition the Link Unlink LUN s screen indicates the number of LUNs currently linked to the selected controller e To link a LUN to the selected controller select Link LUN s to selected controller e From the sub menu that lists all LUN numbers not already linked to another FC port select a LUN number and press ENTER If all LUNs are already linked to ports then the system displays an error message e Select Exit to the LUN configuration menu e To save the changes once you have completed all LUN configuration select Save changes and exit To ensure that your changes were successful see Section 6 3 Viewing LUN status LUN map RamSan 300 320 User s Manual 59 Unlinking Fibre Channel ports from LUN To unlink a LUN from an FC controller e From the Telnet Main Menu select LUN Setup e Select Link unlink fib
37. e e From the Telnet Main Menu select LUN Setup Select Modify LUN s Select LUN See instructions in Section 6 5 Select Set backup mode for this LUN Choose the backup mode from the sub menu and press ENTER Select Exit to the LUN configuration menu e To save the changes once you have completed all LUN configuration select Save changes and exit Active Backup mode optional This ideal mode for most users is only available from Texas Memory Systems In Active Backup mode the RamSan uses available internal bandwidth i e performance not utilized by the applications to constantly backup memory to the disks The system automatically optimizes this operation to backup the maximum amount of data at any given time without impacting performance This means that at any one time most of the data already resides on disk Upon emergency or shutdown the unit need only finish the backup that is already nearly completed Active Backup is an optional feature on the RamSan 320 therefore some systems may not display this option Datasync mode DataSync mode provides the highest performance for system operation In this mode reads and writes are done only to memory The disks remain offline during normal operation If power loss occurs and the shutdown timer reaches zero or the user requests a shutdown the system takes the Fibre Channel interfaces offline and synchronizes all data to the internal hard drives Mirror mode
38. e purchased which provides all of the features of the Bronze plan In addition for one to three years customer option TMS will ship a new replacement part to the install site for delivery the next business day if in the judgment of TMS an issue as described by the customer is the result of a defective part TMS must be notified by 2 00 p m CST in order to guarantee next day shipping The customer is responsible for shipping the defective part back to the factory no later than ten days after receipt of the replacement hardware If TMS has not received the defective hardware after this time the customer will be charged the full price of the replacement hardware The customer is responsible for shipping costs Silver warranty option must be purchased at time of equipment purchase and does not extend the basic warranty by default GOLD WARRANTY On site Repair Business Hours Texas Memory Systems Gold Warranty may be purchased which provides all of the features of the Silver and Bronze plans Additionally in the event of a hardware failure customer should call a special 800 number for 24 7 technical support 365 days a year to receive technical assistance from Texas Memory Systems technical support staff Gold Warranty also provides when necessary on site service at the customer location Monday through Friday between the customer location hours of 9 00 a m and 5 00 p m On site service is only applicable to non user replaceable components on
39. e removed or fail the batteries will continue to operate The system stays on for at most five minutes after power fails If power is restored within this time the system will stay online If the batteries are not fully charged the system may initiate a shutdown before the allotted time is up This ensures that the system protects the data in memory by storing it to disk If running in DataSync mode the shutdown operation takes approximately one minute for every four Gigabytes of capacity as the system synchronizes data on the disks 8 4 Fans The system has one block of ten fans The fan block is accessed from the top of the chassis RamSan 300 320 User s Manual 77 Chapter 9 Troubleshooting The RamSan is a complex system with many redundant features to safeguard your data however components can fail The RamSan has many ways to inform the user about what is happening inside the system Rather than try to list all the different possible failures this section explains how to identify and solve problems 9 1 System Event Log In the case of a system failure review the system event log to determine what failed and when it failed This information is invaluable in determining why a component failed and provides a timeline for the system administrator to follow Before contacting Texas Memory Systems please have a copy of this log available 9 2 Support Log The support log provides a snapshot of all current configuration set
40. elect Select LUN Select the LUN to edit from the sub menu and press ENTER Select Assign different LUN to this LUN A sub menu displays a list of the available LUN numbers Select a LUN number and press ENTER For details see Figure 6 10 Assigning Different LUN Numbers e Select Exit to the LUN configuration menu e To save the changes once you have completed all LUN configuration select Save changes and exit You may number the LUNs between 0 and 63 minus those LUN numbers already assigned to devices Edit Delete LUN Current LUN 0 LUN size 16384 MB SCSI device ID O 0x00 Number of LUNs masks for this LUN 0 Backup mode Volatile Select LUN Add HWN mask to LUN AE Delete WWN mask from LUN 2 LUN Print detailed WWN mask 3 LUN Set SCSI device identifi d LUN Resiz 5 LUN Assign different LUN t et backup mode for this LUN Initialize LUN Exit to the LUN configuration menu 2 3 4 5v 1 2 3 4 5 6 8 9 Q Figure 6 10 Assigning Different LUN Numbers RamSan 300 320 User s Manual 61l 6 6 Resizing LUNs The Text Management Interface makes it possible to change the LUN sizes The configuration utilities allow you to both increase and decrease the size of the currently configured LUNs to make room for more LUNs or to ensure that the system is using all available space 6 6 1 Via Web Interface To resize the LUNs via the Web Management Interface Click
41. elects Deactivate Monitor from the front panel main menu RamSan 300 320 User s Manual 33 LED Performance Monitoring If your system is equipped with front panel LEDs you can also view bandwidth and IOPS From the front panel main LED Display menu select LED Display This mode uses the LEDs Display Bandwidth to display bandwidth or IOPS To use the LEDs to display bandwidth select Display Bandwidth To use the LEDs to display IOPS select Display IOPS Once you select one of the above options the display will ask you to Enable Autoblink If you enable autoblink the top LED will blink even with constant bandwidth or IOPS RamSan 300 320 User s Manual 34 5 1 2 Identifying a RamSan When you have more than one RamSan the Identify Device feature helps you to physically locate which RamSan you are monitoring This feature blinks the front panel display The following demonstrates how make the front panel display start and stop blinking Via Web Interface To make the RamSan front panel blink via web interface Click on the Management Control Processor graphic e Click on the General Info tab e Click the Identify Device button The RamSan front panel will begin to blink To make the front panel stop blinking click the Identify Device button again Ramsan Texa Management Port General Info enabled ES ES AE E o Figure 5 1 Identify
42. er supply is connected to AC power and is operating properly the indicator light attached to each power supply is green If the green light is not on either the power supply is disconnected from an AC power source or the power supply has failed Check the power cable to determine if power has been lost to the supply or whether the supply has failed The front panel display Text Management Interface or Web interface may provide additional information regarding the problem 2 7 Turning on the System The RamSan automatically powers on when power is connected to the system The only time the system does not power on automatically is when a user has initiated a manual shutdown or the system has powered off due to some failure other than AC power loss In the event this happens press the Power button which is the large black button above the power supplies Please see Section 2 6 Connecting the Power Supplies 2 8 System Initialization The front panel display shows the boot process s current state Once the power is connected the system turns on automatically and the front panel display begins the power on sequence The following happens automatically you can also monitor this boot sequence externally through the serial port or Ethernet port 1 Once AC power is connected the TMS VENERE RamSan will power up with the Texas Memory Systems TMS logo The front panel displays the memory size Soon after that you will see TMS
43. es for a complete synchronization with memory RamSan 300 320 User s Manual 76 If all hard disks fail the system automatically detects this and stays operational however the system remains volatile until three new hard drives are replaced When the new drives are replaced the system rebuilds the drives from the system memory image Use the following steps to replace bad disk drives 1 Verify that disk synchronization is not in progress If one is in progress then wait for the synchronization to complete before continuing 2 Slide the hard disk eject latch to the right 3 Remove the hard disk by pulling squarely on the handle 4 Insert new hard disk squarely into the available slot Ensure the disk drive is completely inserted into the system and flush with the chassis Warning The system erases any pre existing data on hard disk drives inserted into the RamSan 320 while the system is running Important TMS does not advise removing functional hard disks While the action should be perfectly safe it may affect system performance or downtime depending on the system mode as the system synchronizes the new disk drive 8 3 Batteries The RamSan 320 is equipped with three redundant 30 minute Lithium Ion batteries The batteries are designed to protect the data in SDRAM memory If the RamSan 320 looses external power the system continues to function by running on the internal batteries Even if both power supplies ar
44. es once you have completed all LUN configuration select Save changes and exit Edit Delete LUN Current LUN 0 LUN size 16384 MB SCSI device ID 0 Number of LUNs mas Enter a unique device identifier from 1 to 255 Backup mode Volat Note This value is usually only used in OpenVMS Select LUN Add WHN mask t Delete WHN mask from LUN Print detailed WWN mask list for LUN Set SCSI device identifier Resize LUN Assign different LUN to this LUN Set backup mode for this LUN Initialize LUN O Exit to the LUN configuration menu I 2 3 4 ono Figure 6 13 Setting SCSI Device Identifier RamSan 300 320 User s Manual 65 6 8 Deleting LUNs The Text Management Interface and web interface allow the administrator to delete LUNs 6 8 1 Via Web Interface To delete LUNs via the web interface e Click on the Management Control Processor graphic e Click on the LUN Config tab e Select to LUN to delete by clicking on the LUN graphic e Click the Delete LUN button RamSan Texas Mem Management Port LUN table Allocated CF Free awin Saye Table Discard Changes Free space Figure 6 14 Deleting LUNs via Web Interface RamSan 300 320 User s Manual 66 6 8 2 Via Text Management To delete LUNs via the Text Management Interface e From the Telnet Main Menu select LUN Setup e Select Delete LUN s e Select a LUN or LUNs and press Enter e Confirm LUN deletion by pre
45. etect for topology and link speed provides you with the proper settings for your system If the Controller Setup screen displays these settings as Unkn See Figure 7 3 Auto Detect Error once you have saved the changes you must configure the link speed and topology manually x Controller Setup Controller 2 Primary Active Channel A Channel B WIN 10 02 00 20 02 02 21 41 11 02 00 20 c2 02 21 41 Node name 20 02 00 20 c2 02 21 41 21 02 00 20 c2 02 21 41 Topology Auto Unkn Auto Unkn Link speed Auto Unkn Auto Unkn Select controller Chi gt link d Configure failover Reset Controller Save changes and exit Discard changes and exit Pomp Me Figure 7 3 Auto Detect Error For more information regarding the settings appropriate for your application please consult your fibre channel administrator Important Saving changes made from this menu causes the system to reset the Fibre Channel Controller which may result in data corruption TMS does not recommend changing the controller settings while the controller is actually transferring data Note Some HBAs do not support direct attach point to point operation If you are having trouble with a direct attach connection in point to point mode try changing the controller to arbitrated loop mode Performance should not be noticeably impacted with this topology and some HBAs may only support this mode
46. evels using the bundled remote monitoring software 1 4 Non Volatility By utilizing internal hard drives and batteries the RamSan 320 combines the performance of SDRAM storage with the non volatile nature of hard disk drives TMS equips the RamSan 320 with an internal backup RAID The backup RAID can operate at about 80 MB sec during operation In order to operate the drives after a power failure occurs the RamSan 320 RamSan 300 320 User s Manual 4 contains redundant batteries When fully functional and fully charged the batteries are able to provide at least 30 minutes of operation The system monitors the internal disks and batteries for a failure condition In such an event it notifies the operator of an error through the front panel display and the management software 1 5 Configurable Backup The RamSan 320 allows the administrator to set backup modes for each LUN individually or system wide Active Backup mode optional This ideal mode for most users is only available from Texas Memory Systems In Active Backup mode the RamSan uses available internal bandwidth i e performance not utilized by the applications to constantly backup memory to the disks The system automatically optimizes this operation to backup the maximum amount of data at any given time without impacting performance This means that at any one time most of the data already resides on disk Upon emergency or shutdown the unit need only finish the ba
47. fault tolerant The system has higher availability than RAID or JBOD systems because the primary storage media is SDRAM which does not require moving parts Additionally SDRAM has a very high mean time between failures as high as several hundred years according to some studies The mechanical components in the RamSan are redundant and hot swappable The RamSan 320 s internal disk drives provide a fully non volatile solution The RamSan 320 has three modes of operation Active Backup mode DataSync mode and Mirror mode For more information on these three modes see Section 6 9 Setting backup mode The RamSan complements existing disk drives JBOD or RAID in performance sensitive applications Servers perceive the RamSan as another attached SCSI disk drive For some applications the RamSan is the only storage system required For applications that store terabytes of data storage administrators add the RamSan to systems that include RAID or JBOD Connect the RamSan via Fibre Channel to host servers NAS filers or storage network switches and hubs If you have specific compatibility questions please contact Texas Memory Systems Use the RamSan in a variety of applications If hard disk drives slow down your application there is a good chance that the RamSan can speed it up RamSan 300 320 User s Manual 3 1 2 System Components The system components for the RamSan 300 include Main system memory ranging from 16 to 64 Gigab
48. ge of each of these statistics To decode the colors on the graphical display see the legend below the check boxes Fibre Channel Controller 1 eral Info Controller Setup A Statistics Bandwidth MB sec Q Bandwidth l0ps jv Channel A Channel B iv Total jv EE RD Bi sva NG Bi ava Channel A 195 4 MBs Ch A Total E Ch B Total Channel B 195 4 MB sec Ch B RD VR Ch B WR Figure 5 14 Bandwidth Performance Graph via Web Interface RamSan 300 320 User s Manual 48 Via Text Management To view the bandwidth summary via Text Management Interface e From the Telnet Main Menu select Health and Status e Select View Controller Statistics e Select Bandwidth summary The Bandwidth Summary screen displays the bandwidth read r write w and totals t for each fibre channel controller in the system It also displays a total across all of the fibre channel controllers present Bandwidth Summary Controller 1 B r 193 94 v 0 00 t 193 94 B r 0 00 wi 193 94 t 193 94 Controller 2 Bi r 193 94 wv 0 00 t 193 94 Bir 0 00 wi 195 94 t 193 94 Totals r 387 88 w 387 88 t 775 76 Q Exit to main menu I D Inc Dec update interval R Refresh now Figure 5 15 Bandwidth Performance via Text Management Interface RamSan 300 320 User s Manual 49 5 2 3 Viewing controller details Via Text Management To view the controller details via Text Management Inte
49. gend below the check boxes RamSan Texas Memor Fibre Channel Controller 1 eneral Info Controlle lOs per Second lOps Bandwidth 9 l0ps jv Channel Iv Channel B Iv Total ava Lu Bi avo Biwn Bi v3 Channel A E Ch A Total E Ch B Total Channel B 48 Ch A RD Ch B RD ChA WR Ch B WR Figure 5 12 IOPS Performance Graph via Web Interface RamSan 300 320 User s Manual 46 Via Text Management e From the Telnet Main Menu select Health and Status e Select View Controller Statistics e Select IO sec summary The IO sec Summary screen as shown in Figure 5 13 IO sec Summary shows the IO read r write w and totals t for each fibre channel controller in the system It also displays a total across all of the FCs present ID sec Summary Controller 1 Af ri 48 wt O ti 48 Bure O wt 48 t 48 Controller 2 A rt 48 wt OF us 48 Bers O wt 48 t 48 Totals rm 96 w3 9e ti 192 Q Exit to main menu I D Inc Dec update interval R Refresh now Figure 5 13 IO sec Summary RamSan 300 320 User s Manual 47 5 2 2 Viewing bandwidth summary Via Web Interface To view the bandwidth statistics via the web interface e Click on one of the Fibre Channel graphics e Click on the Statistics tab e Click the radio button next to Bandwidth The graphing tool provides the option to view read write and total bandwidth as well as a running avera
50. h Status Sustem states Temperature GOOD Fans GOOD Power GOOD Batteries GOOD Memory GOOD PSU state GOOD Batteru 1 READY FC 1 GOOD Battery 2 READY FE 2 GOOD Battery 3 READY FC 3 NOT PRESENT Disk Array GOOD FC 4 NOT PRESENT ECC Errors Corrected O05 Uncorrected 0 0 Voltages Voltage 3 3 3 52V 3 36V Voltage 2 5 2 52V MODS 4 93V MOD12 11 98V Temperatures System 86 56F 30 31C MCP 88 92F 31 62C Battery 78 80F 26 00C PWR 3 3 91 74F 33 19C PWR 2 5 87 12F 30 62C PMOM 83 O7F 28 38C FC 1 102 20F 39 00C FE 2 101 53F 38 62C Fans 151 06Hz 147 49Hz 141 64Hz 143 37Hz 141 64Hz 140 45Hz 147 93Hz 139 12Hz 136 99Hz 142 05Hz 139 28Hz 140 85Hz gt Q Exit to main menu I D Inc Dec update interval R Refresh now Figure 5 9 Text Management Interface System Health Status The states are classified as Good Warn and Error Good This states that everything is functioning under normal operating conditions Warn This indicates a potential problem to look into but the problem is not an immediate threat to system stability Error This indicates that the component should be investigated immediately 43 5 1 5 Viewing detailed fibre channel controller status Via Web Interface The Web interface allows you to view all of the fibre channel information but one fibre channel controller at a time e Click on one of the Fibre Channel graphics e Click o
51. he specific fibre channel controller To view the LUNs for the entire system e Click on the Management Control Processor graphic e Click on the LUN Config tab e This screen displays the configuration of all LUNs Ramsan Management Port LUN Config Allocated 7 Free LUN table New LUN Free space Delete LUN Discard Changes Figure 6 5 Viewing System LUNs via Web Interface RamSan 300 320 User s Manual 56 To view the LUNs available to a particular Fibre Channel Controller e Click on the Fibre Channel Controller graphic e Click on the Available LUNs tab e This screen displays the available LUNs for the selected Fibre Channel Controller Fibre Channel Controller 1 Controller Setup Available TONS 9 Configured LUNs Channel A Channel B LUN D LUN D Size 16384 MB Size 16384 MB Figure 6 6 Viewing LUNs Assigned to FC ports via Web Interface RamSan 300 320 User s Manual 57 6 3 2 Via Text Management To view the LUN map via Text Management Interface e From the Telnet Main Menu select LUN Setup e Select Print detailed LUN map LUN O Size 3276 MB Total LUN masks for this LUN O Total linked ports 0 Segments CO Start O Cnt 6709248 End 6709248 LUN 1 Size 4096 MB Total LUN masks for this LUN 0 Total linked ports 0 Segments CO Start 6709248 Cnt 6709248 End 13418496 1 Start 26836992 Cnt 1679360 End 28
52. igabytes l System 8 Gigabytes 8 Gigabytes Memory LUN O LUN 1 Fibre Channel Controller Figure 6 1 RamSan Default LUN Configuration You can change each Fibre Channel ports allocated space by using a simple configuration utility that TMS provides in the Text Management Interface and Web Interface Important LUN changes are not effective until the changes are saved RamSan 300 320 User s Manual 2 6 1 A example LUN configuration This section summarizes how to change the system memory configuration from the default factory configuration to a new configuration which consists of four partitions and has access lists that allow only four host machines to use the RamSan This demonstration assumes the four HBAs and the RamSan s Fibre Channel ports are attached to the same fabric In addition this system has 16 Gigabytes of memory The new configuration consists of four partitions that HBAs access using four Fibre Channel ports in the RamSan This demonstration assigns each HBA a unique LUN The example results in the following configuration 6 6 2 2 Gigabytes Gigabytes Gigabytes Gigabytes LUN O LUN 1 LUN 2 LUN 3 Fibre Channel HBA 1 HBA 2 HBA 3 HBA 4 Figure 6 2 Reconfigured LUN Mapping To change from the default configuration to the one described above perform the following steps Delete the default LUNs see Section 6 8 Add two 6 Gigabyte LUNs see Section 6 2 Add two 2 Gigabyte LUNs see Section
53. indicated on the front panel display with Restarting Network Upon success the system displays the new IP address on the front panel for 15 seconds or until any button is pressed New IP Address 000 000 000 000 If the network fails to start check the Ethernet connection and contact your system administrator If the system successfully saved the IP configuration you may simply select the Restart Network option from the Ethernet Setup menu instead of re selecting the same IP configuration RamSan 300 320 User s Manual 27 4 2 2 Configuring Ethernet settings via Text Management Interface e From the Telnet Main Menu select Management setup e Select Configure Ethernet Ethernet Setup IP Assignment mode DHCP Hostname ssd Ethernet MAC address 00 20 c2 03 25 96 IP Address 192 94 232 3q 255 255 0 0 none E ment mode Set hostname Save changes restart the network and exit Discard changes and exit Figure 4 5 Ethernet Setup The system displays the Ethernet Setup screen as shown in Figure 4 5 Ethernet Setup To change to IP assignment mode e Select IP assignment mode e Select the appropriate assignment mode from the submenu e If you choose DHCP or Disable Ethernet then select Save changes restart the network and Exit If the administrator sets the IP assignment mode to Static the Change IP address Change subnet mask
54. ludes a password feature for system security The default password for the admin account is ssd Logging in directly through the serial console automatically bypasses the password feature which allows a system administrator access to the RamSan if the password is forgotten or lost RamSan 300 320 User s Manual 19 Via Web Interface To change the administrator password via the web interface e Click on the Management Control Processor graphic e Click the General Config tab e Enter your old password The system requires your old password for security reasons e Enter your new password e Confirm the new password e Click the Change button The system immediately changes the administrator password RamSan Mon Nov 10 17 40 01 2003 NEN ate Hours 7 Minutes 3 Seconds 2 Month Day fio Year 03 Installed Licens olatile Mirror Active Data sync Figure 4 1 Password Change via Web Management Interface RamSan 300 320 User s Manual 20 Via Text Management To change the administrator password via Text Management Interface e From the Telnet Main Menu select Management setup e Select Change password e Enter the admin password and press ENTER If you are not logged in through the console you must verify your password For security reasons the system does not display the typed letters when typing in passwords Management Setup Telnet Enabled Web En
55. mains in this state until the administrator configures it back to Primary Active state or until a failover occurs If a failover occurs the system copies all of the attributes of the primary controller to the secondary controller and activates its links From this state all of the secondary controller s attributes are meaningless and are not updateable until the administrator sets the controller back to Primary Active state Primary Passive Secondary is X This state indicates that the primary controller has experienced a failure however often these failures are not fatal and are recoverable For example if a cable is pulled for an extended period the link fails but once the controller is plugged back in the link becomes usable again Since the system copies all attributes of a failed primary controller to the secondary the system cannot allow the failed primary controller to come back online Instead the system disables the links and the original primary controller becomes a backup for the active secondary controller The administrator cannot set this controller back to an active state directly To re activate this controller either the secondary controller must fail or the administrator must re configure the secondary controller to Primary Active state RamSan 300 320 User s Manual 74 Secondary Active Primary is X This state indicates a secondary controller that has taken over for a f
56. moving and replacing the power supplies e Disconnect the power cord from the power supply e Wait 15 seconds e Remove the power supply that needs to be replaced from the RamSan chassis by pressing the release switch and pulling squarely on the power supply handle DO NOT REACH INSIDE THE PROTECTIVE ENCLOSURE AFTER REMOVING THE POWER SUPPLY e Insert the replacement power supply in the RamSan chassis Make sure to insert the power supply squarely and press firmly until the power supply is fully inserted into the system e Reconnect power to the new power supply e The new power supply begins to operate immediately Important Replace failed power supplies as soon as possible Hot Swapping Disk Drives The RamSan 320 includes three internal hard disk drives in a RAID configuration The system can operate with all disks operational one disk operational or no disks operational Two drives are for striped data and the third is for parity information If a single hard disk drive fails the system continues to write to the available hard disk drives When this occurs replace the malfunctioning disk with a new hard disk drive Once inserted the system synchronizes the new disk While the restore degrades overall system write performance read operations continue uninterrupted Important Do not remove disk drives during synchronization Removing disk drives may destroy data on all disks which requires removing and replacing all driv
57. n the General Info tab Fibre Channel Controller 1 General Info online n port 2Gb D Figure 5 10 Fibre Channel Controller Status via Web Interface RamSan 300 320 User s Manual 44 Via Text Management e From the Telnet Main Menu select Health and Status e Select View Controller Status FC65 Controller 1 Firmware version 1 10 Channel A 10 01 00 20 c2 03 25 96 online 2Gb PP Channel B 11 01 00 20 c2 03 25 96 online 2Gb PP FC65 Controller 2 Firmware version 1 10 Channel A 10 02 00 20 c2 03 25 96 online 2Gb PP Channel B 11 02 00 20 c2 03 25 96 online 2Gb PP FCxx Controller 3 Not installed FCxx Controller 4 Not installed Press any key to continue Figure 5 11 Fibre Channel Controller Status via Text Management Interface RamSan 300 320 User s Manual 45 5 2 Statistics The storage administrator can monitor important statistics that define the level of system performance through the various management utilities These statistics include Input and Output operations per second IOPS and bandwidth 5 2 1 Viewing 10 second summary Via Web Interface e Click on one of the Fibre Channel graphics e Click on the Statistics tab e Click the radio button next to IOps The graphing tool provides the option to view read write and total IOPS as well as a running average of each of these statistics To decode the colors on the graphical display view the le
58. nal details see Section 2 7 Turning on the System 4 3 2 Automatic shutdown In the event that the system senses a high system temperature power out of specs or AC power is lost the system will automatically initiate the shutdown procedure RamSan 300 320 User s Manual 30 Chapter 5 Monitoring Functions 5 1 Viewing system health and status The RamSan makes it possible to view system health variables in a variety of ways This allows you to easily determine that the system is in good health and under rare circumstances determine that a failure is imminent or has occurred 5 1 1 Front panel monitoring When the menu on the front panel is not in use the display monitors various aspects of the system The display presents the following information Restore Synchronize Progress During any synchronization Restoring Data or data restore the front EEEHNENEEENHENEEEN panel cycles between the operation progress and estimated time remaining until completion The system displays Restoring Data when restoring data from disk and displays Initializing when starting from a volatile state If the system is rebuilding the disk array the system displays Array Rebuilding If the system is rebuilding a single disk the front panel displays Disk Rebuild indicating the disk number RamSan 300 320 User s Manual 31 Status The following status levels are possible GOOD l System Status This is
59. normal operation WARNING System Status WARNING Indicates that the RamSan Warnings Fans slow has detected a system warning Warning statements scroll across the front panel display Possible warnings include e Pwr supply removed e AC lost at one or both power supplies e One or both batteries are low e Temperature warning e One disk removed ERROR Indicates that the RamSan System Status _ERROR has detected a system Errors Disk Failed failure Error statements scroll across the front panel display Possible failures include e Fan failure e Power supply failed e System overheated e More than one disk removed or failed In the case of either system warnings or failures the front panel display alternates between displaying status information and warning or failure messages every 10 seconds RamSan 300 320 User s Manual 32 Fibre Channel Performance The front panel display can show the Fibre Channel Controller performance From the front panel main Active Monitor Mode menu select Active Monitor Mode This mode shows the performance bars for each Fibre Channel port The numbers represent the Fibre Channel Controllers If a controller is not installed the number and corresponding performance will not display The top bars represent the port A and the bottom bars represent port B The system stays in Active Monitor Mode for 10 minutes or until the user s
60. oller Change topology Change link speed Change ALPA assignment Configure failover Reset Controller Clear Statistics Save changes and exit Q Discard changes and exit Figure 3 3 Text Management Interface Sub Menu When in a sub menu the user can select C to cancel or press the ESC key to return to the menu Once satisfied with the changes made on a menu the user must select S to save all of the changes Pressing ESC or selecting Q disregards any changes and returns to the previous menu TMS designed some screens to display status information and display data as in Figure 3 4 Text Management Interface Status Screen System Health Status System states Temperature GOOD Fans GOOD Power GOOD Batteries GOOD Memory GOOD PSU state GOOD Batteru 1 READY EG 1 GOOD Battery 2 READY FC 2 GOOD Battery 3 READY FC 3 NOT PRESENT Disk Array GOOD FC 4 NOT PRESENT ECC Errors Corrected 0 0 Uncorrected 0 0 Voltages Voltage 3 3 3 33Y 3 36 Voltage 2 5 2 52V MODS 4 93V MOD12 11 98V Temperatures System 86 56F 30 31C MCP 88 70F 31 50C Battery 80 04F 26 69C PWR 3 3 92 19F 33 44C PWR 2 5 87 46F 30 81C PMOM 83 52F 28 62C FC 1 101 75F 38 75C FC 2 100 96F 38 31C Fans 141 64Hz 149 37Hz 149 25Hz 148 37Hz 145 35Hz 144 51Hz 144 09Hz 146 20Hz 136 99Hz 135 50Hz 137 74Hz 146 20Hz Q Exit to main menu I D Inc Dec update interval R Refresh now Fig
61. on To delete a mask select the mask from the Masks listbox and click the Delete Mask button Click the OK button 6 7 2 Via Text Management Viewing Current Access Lists To get a list of the World Wide Name masks for the selected LUN as shown in Figure 6 11 Current Access Lists follow these steps From the Telnet Main Menu select LUN Setup Select Modify LUN s Select LUN See instructions in Section 6 5 Select Print detailed WWN mask list for LUN The system displays the WWN mask list Press any key to return to the Modify LUN s menu Mask 00 bf 247736752765 F 8369776 Mask 01 98 69 65 56 34 fd Ffb ae Mask 02 67 58 7916f d5 74 34 d6 Press any key to continuel Figure 6 11 Current Access Lists RamSan 300 320 User s Manual 63 Adding Access Lists To add a worldwide port name to a LUN access list Select LUN See instructions in Section 6 5 From the Telnet Main Menu select LUN Setup Select Modify LUN s Select Add WWN mask to LUN Type in the mask that you wish to add The system automatically inserts the colons between the numbers as you type Press ENTER e Select Exit to the LUN configuration menu e To save the changes once you have completed all LUN configuration select Save changes and exit The system only allows you to enter in hexadecimal numbers O F the system ignores any other keyboard input Deleting Access
62. on the Management Control Processor graphic Click on the LUN Config tab Select the LUN to edit by clicking on the LUN graphic Click the Modify LUN button Select the size from the LUN Size scroll bar Click the OK button 6 6 2 Via Text Management From the Telnet Main Menu select LUN Setup Select Modify LUN s Select LUN See instructions in Section 6 5 Select Resize LUN Enter the new LUN size in MB and press ENTER Select Exit to the LUN configuration menu To save the changes once you have completed all LUN configuration select Save changes and exit The system does not allow entering a LUN size greater than the remaining available space If you attempt this the system displays an error message and does not save your changes RamSan 300 320 User s Manual 62 6 7 Managing access lists The Text Management Interface provides the ability to create access lists for individual Fibre Channel ports This allows the administrator to specify which worldwide port names HBAs are allowed to communicate with each partition 6 7 1 Via Web Interface To manage access lists via the Web Management Interface Click on the Management Control Processor graphic Click on the LUN Config tab Select the LUN to edit by clicking on the LUN graphic Click the Modify LUN button To add a mask enter the New Mask textbox and click the Add Mask butt
63. power supplies are locked securely in place and that the internal hard disk drives have not come loose 3 Inspect the interface plate for any screws that might have loosened during shipping 4 Inspect the front panel display for damage 5 Report any meaningful damage to Texas Memory Systems Figure 2 1 shows an overhead view of the layout of the RamSan 320 components RamSan 300 320 User s Manual ee S9AlAq SIG pJoH ung saddng 149moq IN pauuo5 A9MOd AS T ci Hod juawabpupw Anjdsiq CA panog Moway ung ZL panog Alowswy Front Panel Display C3 G pinog Kiowaw v T pa3uuo5 EIEEE EEEE EET TIED FEEEEES pooooo 600060 0999 EEEEEH 602999 609999 002999 0 un Eeri Boasa iep i oocos Hog ouuDu aiqi4 655389 posses 688889 688589 oa 668289 pessoa pessoa 009999 CA 6 panog Mouaw kayng p panog Aioway upg CA L papog Mowawy to o zZz panog Asowaw RamSan 320 Layout Figure 2 1 paggana sp EETA EERE PREN PERR ERR EREE PEREA easseeea 32392923 TERRE EER PEEN ERER REEE ERTA SSEEH
64. r or to a Fibre Channel switch Y S8eseaeseeaneaaeec YBeaeessve2es a aaasaos05 oo FC4 TGA FC 2 FC 1 Gbit Ethernet Figure 2 2 RamSan Interface Plate Your system includes from one to four FC65 Fibre Channel controllers Figure 2 2 shows the port layout for the RamSan Each controller has two Fibre Channel ports A and B on the top and bottom respectively The FC65 ports on the system are capable of connecting to point to point arbitrated loop and switched fabric topologies at either 2 Gigabit or 1 Gigabit speeds 2 6 Connecting the Power Supplies TMS equips the RamSan with dual redundant hot swappable power supplies that operate on 110 220 VAC line power A fully loaded RamSan requires approximately 350 watts of power Using the provided AC power cords connect both power supplies to a power source Install the socket outlet in an easily accessible location near the equipment For normal system operation connect both power supplies to an external power source Since the power supplies are redundant you may remove line power from one without any interruption in system operation Ifa RamSan 320 completely looses external power it will shutdown after a defined amount of time RamSan 300 320 User s Manual 9 1 SB8eeessaeae eee amp IGBO BB BB NGO Power AC Voltage Figure 2 3 RamSan Power Supply The power supply includes the following button and indicators Power switch The large bl
65. re channel controller s to from LUN s e Select appropriate channel port See Linking Fibre Channel Controllers above e Select Unlink LUN s from selected controller e A sub menu appears as shown in Figure 6 9 Unlink LUNs Option which provides a list of all LUNs that are linked to this controller e To unlink a LUN or all linked LUNs select the LUN and press ENTER e Select Exit to the LUN configuration menu e To save the changes once you have completed all LUN configuration select Save changes and exit Link Unlink LUN s Current FC controller 1 A of LUNs currently linked to controller 1 Select different controller Select different channel on controller Link LUNts to selected controller Unlink LUN s from selected controller Print detailed link map for selected controller Exit to LUN Configuration menu Figure 6 9 Unlink LUNs Option RamSan 300 320 User s Manual 60 6 5 Changing LUN numbers The configuration utilities allow you to change the LUN numbers 6 5 1 Via Web Interface To change LUN numbers via the Web Management Interface Click on the Management Control Processor graphic Click on the LUN Config tab Select the LUN to edit by clicking on the LUN graphic Click the Modify LUN button Select the LUN number from the LUN number listbox Click the OK button 6 5 2 Via Text Management From the Telnet Main Menu select LUN Setup Select Modify LUN s S
66. rface e From the Telnet Main Menu select Health and Status e Select View Controller Statistics e Select Controller details The FC Overview screen shows a summary of IOPS and bandwidth for a particular controller FC Overview x x Controller 1 Channel A Channel B Total Read I0 sec 48 0 48 Write IO0 sec 0 48 48 Total I0 sec 48 48 96 Read bandwidth 193 81 0 00 193 81 Write bandwidth 0 00 193 81 193 81 Total bandwidth 193 81 193 81 387 63 Q Exit to main menu I D Inc Dec update interval R Refresh now Figure 5 16 FC Overview Screen 5 3 Logs In the case of a system failure the system stores detailed information about the failure in the system event log This information is invaluable in determining why a component failed and provides a timeline for the system administrator to follow Before contacting Texas Memory Systems please have a copy of this log available 5 3 1 Viewing the system event and support logs Via Web Interface To view the system event log or support log via the web interface e Click the Management Control Processor graphic e Click the System Log or Support Log button RamSan 300 320 User s Manual 50 Via Text Management To view the system event log or support log via Text Management Interface e From the Telnet Main Menu select Log Files e Select View System Log or Get Support Log System Log
67. ssing Y or cancel by pressing N see Figure 6 15 Deleting LUNs e Select Exit to the LUN configuration menu LUN Configuration 1 currentlu configured LUN Total storage space in use 16384 MB 100 023 Total storage space unallocated O MB 0 0 Total storage spac Z Ul Are you sure you want to delete the selected LUNts 1 Add LUNts 2 Modify LUNs 3 Delete LUNts C e 3 Link Unlink fibre channe C Cancel to from LUNGS 4 Print detailed LUN map S Save changes and exit Q Discard changes and exit Figure 6 15 Deleting LUNs To verify the deletion of the LUN view the LUN Configuration menu for a total number of LUNs e To save the changes once you have completed all LUN configuration select Save changes and exit 6 9 Setting backup mode The RamSan 320 allows the administrator to set backup modes for each LUN individually Warning TMS does not recommend changing backup modes while the system is actively transferring data RamSan 300 320 User s Manual 67 6 9 1 Via Web Interface To set the LUN s backup mode via the Web Management Interface Click on the Management Control Processor graphic Click on the LUN Config tab Select the LUN to edit by clicking on the LUN graphic Click the Modify LUN button Select the backup mode from the Backup Mode listbox Click the OK button 6 9 2 Via Text Management To set a LUN s backup mode via the Text Management Interfac
68. status It displays the current progress of disk synchronization and shows system warnings and failures The RamSan s front panel allows you to e Inspect the state of the system e Change the method of IP address assignment e Shutdown the system Figure 3 1 displays the RamSan 320 s front panel ARERR BARS SRR RRR Ree Lo et UA Gt at at a E RamSan 320 Select Texas Memory Systems Inc www SuperSSD com Figure 3 1 RamSan 320 Front Panel Four buttons located to the left of the display are used to make selections Menu The Menu button has two functions e Function 1 On any of the status or performance displays pressing the Menu button launches the RamSan Main Menu e Function 2 Escape function Once the menu is open pressing Menu returns the user to the prior screen Select When a menu item is on the display pressing Select will either execute that menu option or proceed to the next layer in the menu If the menu is not selected this button is disabled t The t button scrolls up through the menu The T button is also used cancel certain commands as indicated on the display If the menu is not selected this button is disabled RamSan 300 320 User s Manual 13 I lt The button scrolls down through the menu The Y button is also used confirm certain commands as indicated on the display If the menu is not selected this button is disabled 3 1 1 Front Panel menu sy
69. stem layout The following details the menu system of the front panel display Main Menu Ethernet Setup Show Current Config Set IP Config Static IP Subnet Mask Gateway DHCP None No Change Exit Restart Network Exit Menu Active Monitor Mode Deactivate Monitor Manual Shutdown Power off system LED Display Set LED Mode Display Bandwidth Display IOPS Performance Demo LED Test Pattern Disable LEDs Exit Menu Set LED Brightness LED Brightness Level Exit Menu Display logo Exit Menu 3 2 Text Management Interface The RamSan s management port allows you to manage configure and monitor system behavior You may connect to the management port with either a DB 9 serial cable or an RJ 45 Ethernet cable 3 2 1 Connecting using a terminal program To connect to the RamSan using a serial port connection use a dumb terminal or a terminal emulation program such as Windows HyperTerminal Set your baud rate to 9600 with 8 data bits 1 stop bit no parity and no flow control RamSan 300 320 User s Manual 14 To connect to the serial port use the DB 9 non null serial cable supplied with the system 3 2 2 Connecting using Telnet Once the administrator configures the Ethernet port on the RamSan using either the front panel or the serial port you may remotely monitor the system using a Telnet session Set your terminal settings to VT100 mode In order to use the Ethernet port first configure the IP address for the RamSan b
70. tings Before contacting Texas Memory Systems please have a copy of this log available 9 3 Still Having Problems If the above steps do not clarify the problem or if a system component has failed contact Texas Memory Systems for additional support Contact Information Texas Memory Systems Inc 11200 Westheimer Suite 1000 Houston TX 77042 Phone 713 266 3200 Fax 713 266 0332 Email support texmemsys com RamSan 300 320 User s Manual 78 Chapter 10 Specifications 10 1 Physical Characteristics Rack Mount Size 3U 5 25 x 26 deep Weight up to 90 Ibs Voltage 90 264 VAC Ventilation Front to back airflow 10 2 Operating Environment Temperature 32 85 F 0 30 C Max relative humidity 80 non condensing Power consumption 350 W 10 3 Non operating Environment Temperature 32 150 F 0 65 C Relative Humidity 10 90 non condensing RamSan 300 320 User s Manual 3705 Appendix A RamSan 3xx Series Replacement Parts m 2990 Figure A 1 MCP 65 Management Control Processor Figure B 2 FC 65 Dual Channel 2 Gigabit Fibre Channel Controller RamSan 300 320 User s Manual 80 Figure B 3 Power Supply Module Figure A 5 16 Gigabyte Memory Blade RamSan 300 320 User s Manual 81 ert t pta C I TEE WAAR AL WWOONSA NA AAKALA RN OGNI ES RP SE X 235 Figure A 6 120 Gigabyte Replacement Hard Drive 82 RamSan 30
71. ure 3 4 Text Management Interface Status Screen RamSan 300 320 User s Manual 16 On status screens the program provides the user with several options e Press Q to exit the menu e Press I or D to increment or decrement the interval between statistics updates in second intervals e Enter R to immediately refresh the data on the screen e Enter SPACE to view additional information To exit the Text management interface enter Q from the Main Menu Edit Delete LUN Current LUN 0 LUN size 4096 MB SCSI device ID O 0x00 Number of LUNs masks for this LUN 0 Backup mode Mirror Select LUN Add WAN mask to LUN Delete WHN mask from LUN 5 LUN Print detailed WWN mask 6 Set SCSI device identifi 7 8 Ki en different LUN t Set backup mode for this LUN Initialize LUN Exit to the LUN configuration menu Figure 3 5 Scrolling Sub Menus Some of the sub menus have a large numbers of items and therefore scroll In Figure 3 5 Scrolling Sub Menus notice to the right of the choices there is a v or In our example we see a and v v and indicate that it is possible to scroll down and up and indicates you have reached either the top or bottom of the sub menu 3 3 Web Management Interface Another way to get an overview of what is happening in a system is to use the web management interface Ata glance this JAVA utility shows the status of
72. urrently connected through Telnet remain connected until their session ends Management Setup Telnet Enabled Web Enabled SNMP Enabled Change password p Disable telnet Disable web Disable SNMP Configure SNMP Configure Ethernet Manage system licenses Set system date time Save changes and exit Discard changes and exit Figure 4 4 Telnet Setup RamSan 300 320 User s Manual 23 4 1 4 Enable disable Web Interface The system allows the administrator to disable Web access to prevent users from accessing the system through the Web interface Via Web Management To disable the web interface via the web interface Click on the Management Control Processor graphic e Click on the Network tab To disable the web interface uncheck the Allow Web checkbox and press the Save button Via Text Management e From the Telnet Main Menu select Management setup e Select Enable Disable Web If Web access is currently enabled your option will be Disable Web and visa versa e Press the gt key or ENTER to toggle between the sections e Select Save changes and exit to save the changes The menu displays the current Web Access status above the menu options 4 1 5 Enable disable SNMP The system allows the administrator to start and stop the SNMP agent Via Web Management To enable disable SNMP via the web interface Click on the Management Control Processor graphic e
73. y using the front panel display or from the serial port For complete instructions for configuring the Ethernet please refer to Section 4 2 Configuring Ethernet settings 3 2 3 General interface layout and instructions TMS designed the management program as a text based GUI This program displays all of the user s possible choices in a series of menus The user may select menu items by entering the number of the menu item or by using the arrow keys and the ENTER key For a detailed description of each menu item arrow down to the item and press the H key to display help text RamSan Monitor Texas Memory Systems Inc System software version 2 3 0 Capacity 16384 MB IP Address 192 94 232 51 Sustem Status GOOD State Ready Controller setup Health and status Management setup Log files Power down system Exit Press H at any time to view help on the currently highlighted menu item Figure 3 2 Text Management Interface RamSan 300 320 User s Manual 15 When the user selects some menu items the program displays sub menus as shown in Figure 3 3 Text Management Interface Sub Menu Controller Setup Controller 1 Primary Active Version 1 10 Channel A Channel B WHN 10 01 00 20 02 03 25 96 11 01 00 20 c2 03 25 96 Node name 20 01 00 20 c2 03 25 96 21 01 00 20 c2 03 25 96 Topologu P P P P P P P P Link speed 2GB 2 GB 2GBt 2 GB Loop ID N R N R t Select contr
74. ytes One to four Fibre Channel controllers Dual redundant hot swappable power supplies Redundant fans Ethernet monitoring port Serial monitoring port Front panel display for monitoring and configuration SNMP based monitoring Java based Web monitoring The system components for the RamSan 320 also include e Internal backup RAID e Redundant batteries N 1 1 3 Power The RamSan includes two power supplies Only one power supply is needed to run the system The power supplies are auto ranging they accept either 110 or 220 power The RamSan 320 s power supplies are connected to an internal battery pack The battery pack provides up to 30 minutes of operation after a power failure In the event one battery or power supply fails the other functional power supply and battery combination handles the system operation You can monitor power supply temperature and voltages from the system monitoring software If a RamSan 320 looses power it operates for five minutes before shutting down The shutdown process involves synchronizing data to the internal hard disk drives If the system determines that the battery life will not last the full shutdown delay period it starts the synchronization process When power is restored the RamSan 320 restores system memory with the data from the internal hard disk drives and then resumes normal operations In addition the system begins recharging the batteries You can monitor the battery charge l

Texas Memory Systems RamSan-300/320 User's Manual

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