Technicolor - Thomson TG122N User's Manual
Contents
1. Terminology Generally the Wireless Configuration Utility will be referred to as Technicolor TG122n in this Setup and User Guide Typographical Conventions Following typographical convention is used throughout this manual m Sample text indicates a hyperlink to a Web site Example For more information visit us at www technicolor com m his sample text indicates a link to the description of this item Example The connections settings should be provided by your ISP m his sample text indicates an internal link Example If you want to know more about guide see About this Setup and User Guide on page 1 m Sample text indicates an important content related word Example To enter the network you must authenticate yourself m Sample text indicates a GUI element commands on menus and buttons dialog box elements file names paths and folders Example On the File menu click Open to open a file Documentation and software updates Technicolor continuously develops new solutions but is also committed to improving its existing products For more information on Technicolor s latest technological innovations documents and software releases visit us at www technicolor com or contact your Technicolor sales and or technical support representative E DOC CT C 20100623 0002 v2 0 ABOUT THIS SETUP AND USER GUIDE E DOC CT C 20100623 0002 v2 0 1 ABOUT YOUR WIRELESS USB ADAPTOR 1 About your Wireless USB Adaptor Introd2. cccccccccccccccscscccsscccessccesscessscesssecessecessscessssecsseceseccaseecsecesecessecensuecsasens 8 311 Procedure tor Technicolor Dana 9 3 1 2 Procedure for All Access Points ccccccccccccccccccecscsseseccesscecssscecsscesscscsesssesssecessecsssscesssessssecsscessscecsssesassceussseeusscecsceseseeens 10 3 2 Manual Association ea 11 3 2 1 Association on Windows 7 cccccccccssecccccesscssssccecseccecseccesscsssccesecesssecsussecessecessssesseceussecesssecesscesssessessessusscessececsecersseecesseesss 12 3 2 2 Association on Windows Vista aaa aa aaa aaa aaa aaa aaa cae 13 3 2 3 Association on Windows XP aaa ea aaa aaa aaa ea aaa cae 14 4 Wireless Configuration Utility cccsscccssssccessscccesseeccessnsceeseeeesesseeesesseeeessees 15 PEE NVC re PRE RR RR SE HER EVEN tedeussesdssaeseadececsasacecurtiee RE EUER E E EA 17 DO itl 0 18 VS SOY a ina AP 19 O aaa aaa aaa aaa ea ea 20 E SAA 21 NS 22 5 Trotibleshootind static ee ne 23 5 1 Problems Encountered When Installing the Drivers 24 5 2 Problems Encountered When Connecting To Your Wireless Network en 25 E DOC CTC 20100623 0002 v2 0 CONTENTS E DOC CTC 20100623 0002 v2 0 ABOUT THIS SETUP AND USER GUIDE About this Setup and User Guide Used Symbols ty The note symbol indicates that the text provides additional information about a topic es The caution symbol indicates that there may be a possibility of service interruption
3. Problems Encountered When Connecting To Your Wireless Network E DOC CTC 20100623 0002 v2 0 23 5 TROUBLESHOOTING 5 1 Problems Encountered When Installing the Drivers Errors while installing the drivers If your computer cannot find the Technicolor TG122n or the driver software does not install correctly check the following m Make sure the Technicolor TG122n is securely connected with the USB port Check for any hardware problems such as physical damage to the card s connector m Irythe Technicolor TG122n in another USB port If this also fails test your computer with another wireless USB adapter that is known to operate correctly m Make sure your computer is using the latest BIOS check the manual of your computer for details m If there are other network adapters in the computer they may be in conflict Remove the other network adapters from the computer and test the wireless adapter separately m Check for a defective computer or USB connection by trying the adapter in another computer that is known to operate correctly E DOC CTC 20100623 0002 v2 0 24 5 TROUBLESHOOTING 5 2 Problems Encountered When Connecting To Your Wireless Network The Link LED does not light If the Link LED on the Technicolor TG122n does not light or if you cannot access any network resources from the computer check the following m Make sure the driver and utility software is installed correctly If necessary try uninstalling and the
4. Utility prompts you that the wireless configuration was successful X Quit WiFi Protected Setup Link Info WPS About wireless Configuration success E DOC CTC 20100623 0002 v2 0 3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT 3 1 2 Procedure for All Access Points Procedure Proceed as follows 1 Double click the Wireless Configuration Utility icon All in the notification area 2 The Wireless Configuration Utility appears 3 Click WPS 4 The WiFi Protected Setup wizard appears WiFi Protected Setup Join a wireless network Link Info Preparing ta join your computer ta a wireless network WPS Which setup method da vou want bo use f Push the button on my access point About Enter the PIN Fram my access point Following options are available gt Push the button on my access point 2 Quit E Cancel If you select this option you will have to push a button on your access point to start the WPS registration gt Enter the PIN from my access point If you select this option you will have to enter a PIN code provided by your access point If you are using a Technicolor access point you can find this PIN code on a label on your Technicolor access point 5 Select the option of your choice and click Next 6 Follow the instructions 10 E DOC CTC 20100623 0002 v2 0 3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT 3 2 Manual Association What operating system
5. are you using If your computer runs m Windows 7 proceed with 3 2 1 Association on Windows 7 on page 12 m Windows Vista proceed with 3 2 2 Association on Windows Vista on page 13 m Windows XP proceed with 3 2 3 Association on Windows XP on page 14 If you are using the Access Control List ACL Some access points enable you to allow deny wireless clients to access your network based on their MAC address If you configured this feature on your access point you must add the MAC address of the Wireless USB Adaptor to the ACL You can find this MAC address on the back of your Wireless USB Adaptor In case of problems If you encounter problems during the installation consult 5 Troubleshooting on page 23 E DOC CTC 20100623 0002 v2 0 11 3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT 3 2 1 Association on Windows 7 Procedure Proceed as follows 1 On the notification area click afl 2 A list of the available wireless networks appears Not connected mil Connections are available Wireless Network Connection TechnicolorBF99BF Open Network and Sharing Center 10 41 us PE ow e 5707 2010 Double click your wireless access point If your wireless access point does not broadcast its network name SSID it will not be displayed in this list Click Open Network and Sharing Center gt Set up a new connection or network and configure your wireless client manually For more inform
6. 23 0002 v2 0 1 ABOUT YOUR WIRELESS USB ADAPTOR E DOC CTC 20100623 0002 v2 0 2 INSTALL THE DRIVERS 2 Install the Drivers Introduction Before your computer can recognize and use the Wireless USB Adaptor you first need to install the necessary drivers D Do not connect your wireless device to your computer until you are instructed to do so Procedure Proceed as follows 1 Insert the Setup CD in your computers CD ROM or DVD ROM drive Result The CD should autostart If not click Run on the Start menu and enter the following path D Setup exe where D stands for the drive letter of your CD ROM or DVD ROM drive 2 Carefully follow all the instructions ty If your security software prompts you that changes have been made to your system allow these changes 3 Continue with 3 Associate your Wireless USB Adaptor to your Access Point on page 7 E DOC CTC 20100623 0002 v2 0 2INSTALL THE DRIVERS E DOC CTC 20100623 0002 v2 0 3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT 3 Associate your Wireless USB Adaptor to your Access Point Methods There are two ways to associate your Wireless USB Adaptor to your access point m Automatic Association via WPS m Manual Association E DOC CTC 20100623 0002 v2 0 3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT 3 1 Automatic Association via WPS WPS Wi Fi Protected Setup WPS allows you to add new wireless clients to your network in a swift
7. 623 0002 v2 0 4 WIRELESS CONFIGURATION UTILITY 4 3 Site Survey The Site Survey page X Quit Technicolor TG122n technicolor SSID MAC Address Link Into TechnicolorBFO9BF WPAZ PSK 100 6 00 1P 3F 00 F3 Configuration Profile WPS About 7 me Refresh Connect This section lists all available wireless access points and allows you to connect your computer to one of them Available Network list Following properties are shown for each Access Point in the Available Network list m SSID The network name of the wireless network m MAC BSSID The MAC address of the access point m Signal The signal strength from your wireless adaptor to the listed access point m Security Indicates whether the wireless network is secured or not If so the encryption type is shown m Channel The channel currently used by the Access Point E DOC CTC 20100623 0002 v2 0 19 4 WIRELESS CONFIGURATION UTILITY 4 4 Profile The Profile page X Quit Technicolor TG122n technicolor Network List ua Link Infa Office Home Configuration Remove Site Survey Edit Cm WPS About This tab allows you to manage your wireless profiles Use of Profiles If you regularly need to switch between wireless networks for example if you use your laptop at the office as well as at home it might be useful to save these settings to a profile This way you can easily switch between these settings in a few clicks Working with P
8. a wireless network Refresh network list Click an item in the list below to connect to a wireless network in range or to get more Y Set up a wireless network for a home or small office Related Tasks i Learn about wireless networking sig Change the order of preferred networks ES Change advanced settings Double click your wireless access point If your wireless access point does not broadcast its network name SSID it will not be displayed in this list Under Related Tasks click Change advanced settings and configure your wireless client manually For more information consult the Windows help 4 lf your wireless network is gt Secured you will be prompted to enter your network key Enter your network key and click Connect gt Not secured you will get a warning that you are trying to connect to an unsecured network Click Connect Anyway 5 You are now connected to your wireless network E DOC CTC 20100623 0002 v2 0 14 4 WIRELESS CONFIGURATION UTILITY 4 Wireless Configuration Utility Introduction The Wireless Configuration Utility allows you to configure your Wireless USB Adaptor Wireless Configuration Utility icon You can find the Wireless Configuration Utility icon in the notification area Description You are successfully connected to a wireless network In case the icon is You are not connected to a wireless network Your Wireless USB Adaptor is disabled or unplugged Open
9. and easy way without the need to enter all of your wireless settings SSID encryption Association methods Following registration methods are supported by your Wireless USB Adaptor m Push Button Configuration PBC You have to put both your Wireless USB Adaptor and access point in registration mode m PIN code entry You have to enter a PIN code on the Wireless Configuration Utility Check the documentation of your access point to find out which of these methods are supported recommended by your access point Technicolor Gateways support both Push Button Configuration and PIN code entry Requirements Your access point must support WPS E DOC CT C 20100623 0002 v2 0 3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT 3 1 1 Procedure for Technicolor Gateways Procedure Proceed as follows 1 Double click the Wireless Configuration Utility icon All in the notification area 2 The Wireless Configuration Utility appears 3 Click WPS 4 The WiFi Protected Setup wizard appears A Quit WiFi Protected Setup Join a wireless network Link Info Preparing ta join your computer ta a wireless network WPS Which setup method da vou want bo use f Push the button on my access point About Enter the PIN Fram my access point E Cancel 5 Select Push the button on my access point and click Next 6 Shortly press the association button on the Technicolor Gateway 7 The Wireless Configuration
10. ation consult the Windows help 3 Follows the instructions E DOC CTC 20100623 0002 v2 0 12 3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT 3 2 2 Association on Windows Vista Procedure Proceed as follows 1 On the taskbar click the Start button and then click Connect to 2 A list of the available wireless networks appears Kory Tey Connect to a network Select a network to connect to Show All a Ltr Wireless Network Connection A ThomsonDAD411 Security enabled network Set up a connection or network Open Network and Sharing Center Connect Cancel Double click your wireless access point If your wireless access point does not broadcast its network name SSID it will not be displayed in this list Click Set up a connection or network and configure your wireless client manually For more information consult the Windows help 3 Follow the instructions E DOC CTC 20100623 0002 v2 0 13 3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT 3 2 3 Association on Windows XP Procedure Proceed as follows 1 On the taskbar click the Start button 2 Point Connect To and click Wireless Network Connection y If you have more than one wireless client this text will be followed by a number for example Wireless Network 2 Choose the one with the highest number 3 A list of the available wireless networks appears i Wireless Network Connection Network Taste Choose
11. icolor TG 122n Wireless Configuration Utility to configure your Wireless USB Adaptor only following items will be displayed m Link Info m WPS m About For more information see Windows XP on page 15 E DOC CTC 20100623 0002 v2 0 16 4 WIRELESS CONFIGURATION UTILITY 4 1 Link Info The Link Info page Quit Technicolor TG122n technicolor Status Connected BSSID 00 1F 9F 00 F3 23 SSID TechnicolorBF99EF Wireless Mode Infrastructure Configuration Encryption WPAZ PSK Tx Rate 54 0 Mbps Site Survey Channel 6 Signal Strength Profile 100 2 WPS THIRE Transmit 6 Receive 11 About 10000 1000 100 10 0 This section allows you to view the current configuration of your wireless connection Properties Following properties are displayed m Status The status of the wireless connection m SSID The network name of the wireless network Wireless Mode can have following values gt Infrastructure all traffic passes through an access point gt Ad hoc traffic is sent from one computer to another Encryption The encryption type used to transfer data m Ix Rate The maximum speed at which you can send data using this wireless connection m Channel The channel currently used by the Access Point Signal Strength m Data Rate E DOC CTC 20100623 0002 v2 0 17 4 WIRELESS CONFIGURATION UTILITY 4 2 Configuration The Configuration page X Quit Technicolo
12. ing the Wireless Configuration Utility To open the Wireless Configuration Utility double click m Ihe Wireless Configuration Utility shortcut on the desktop m Ihe Wireless Configuration Utility icon in the navigation area Windows XP If your computer runs Windows XP you have two options to configure your Wireless Configuration Utility m The Technicolor TG122n Wireless Configuration Utility m Windows built in wireless configuration utility To switch to one of these utilities 1 Right click the Wireless Configuration Utility icon 2 Depending on the utility that is currently enabled you can click gt Set Wireless Zero Configuration Enabled to use Windows built in utility gt Set Wireless Zero Configuration Disabled to use the Technicolor TG122n Wireless Configuration Utility E DOC CTC 20100623 0002 v2 0 15 4 WIRELESS CONFIGURATION UTILITY Wireless Configuration Utility window X Quit Technicolor TG122n technicolor Status Connected BSSID 00 1F 9F 00 F3 23 SSID TechnicolorBF99EF Wireless Mode Infrastructure Configuration Encryption WPAZ PSE Tx Rate 54 0 Mbps Site Survey Channel 6 Signal Strength Profile 100 WPS TR RX Transmit 6 10000 Receive 11 About 1000 100 10 0 Navigation menu Following menu items are available Link Info View information on your wireless connection View change the configuration of your Wireless USB Adaptor o If you are not using the Techn
13. n reinstalling the software m Make sure the computer and other network devices are powered on m he access point that you are connecting to might be defective Try connecting to another access point m f you cannot access a Windows or NetWare service on the network check that you have enabled and configured the service correctly If you cannot connect to a particular server be sure that you have access rights and a valid ID and password m f you cannot access the Internet be sure you have configured your system for TCP IP The Technicolor TG122n does not connect to my wireless access point If your Technicolor TG122n cannot communicate with a device in the Ethernet LAN when configured for Infrastructure mode check the following m Make sure the access point that the Technicolor TG122n is associated with is powered on m Check the SSID of the access point that you are connecting to and make sure you set the Technicolor TG122n to the same SSID m If there is still no connection change the radio channel of the access point and all the clients associated to this access point m Check if the WEP or WPA settings have been enabled in the access point to which you are connecting to Make sure that the encryption default key and passphrase settings of the adapter are set to the same as the access point Contact your network administrator for more information Windows XP cannot configure the wireless connection i Wireless Netw
14. ork Connection Network Ta Choose a wireless network a Refresh network list Click an item in the list below to connect to a wireless network in range or to get more information Y Set up a wireless network for a home or small office Related Tasks JU Learn about wireless Windows cannot configure this wireless connection networking If you have enabled another program to manage this wireless connection i Change the order of use that software preferred networks If you want Windows to configure this wireless connection start the Wireless Zero Change advanced Configuration WZC service For information about starting the WZC service see settings article 871122 in the Microsoft Knowledge Base on the microsoft com Web site Browse to http support microsoft com kb 871122 and follow the instructions E DOC CTC 20100623 0002 v2 0 25 5 TROUBLESHOOTING E DOC CTC 20100623 0002 v2 0 26 THOMSON TELECOM BELGIUM Prins Boudewijnlaan 47 2650 Edegem Belgium www technicolor com technicolor Copyright 2010 Technicolor All rights reserved All tradenames referenced are service marks trademarks or registered trademarks of their respective companies Specifications subject to change without notice E DOC CTC 20100623 0002 v2 0
15. r TG122n technicolor Profile Mame Home Link Info SSID TechnicolrBFO9BF Wireless Mode Infrastructure Configuration Authentication WERK Encryption AES ur Site Survey WPAZ PSE Profile Enter your WPA Passphrase The minimum length is 8 characters WPS CS About Apply Cancel The configuration tab allows you to view change the configuration of your Wireless USB Adaptor Your Wireless USB Adaptor must use the same settings in order to connect to your network Properties Following properties are available for configuration m Profile Name You can save the current settings to a profile This allows you to easily switch between configurations For example you can use one profile to connect to your home network and second one to connect to your office network m SSID The network name of the wireless network m Wireless Mode can have following values gt Infrastructure all traffic passes through an access point gt Ad hoc traffic is sent from one computer to another m Authentication Allows you to select the authentication method used by your access point m Encryption Allows you to select the encryption used by your access point The content of this list may depends on the authentication that you selected in the Authentication list As soon as you select an encryption type the Wireless Configuration Utility will display a new section where you can enter a passphrase or select a certificate 1 8 E DOC CTC 20100
16. rofiles Click m Add to add a new profile m Remove to delete an selected profile m Edit to change the settings of an existing profile m Connect to activate the selected profile E DOC CTC 20100623 0002 v2 0 20 4 WIRELESS CONFIGURATION UTILITY 4 5 WPS The WiFi Protected Setup wizard WiFi Protected Setup Join a wireless network Link Info Preparing ta join your computer ta a wireless network WPS Which setup method da you want bo use Push the button on my access point About Enter the PIN Fram my access point E Cancel If you click the WPS button the WiFi Protected Setup wizard appears For more information about the WiFi Protected Setup wizard see 3 1 Automatic Association via WPS on page 8 E DOC CTC 20100623 0002 v2 0 21 4 WIRELESS CONFIGURATION UTILITY 4 6 About The About page M Quit Technicolor TG122n technicolor Link Info E Copyright c All rights reserved Configuration Wireless LAN Configuration Utility Site Survey Profile Adapter Information Mac Address 00 18 E7 47 84 6D Utility version 1 15 119 50 Driver Version 3 0 0 117 WPS This tab shows m Version information of the drivers and wireless utility m Network information of your wireless client E DOC CT C 20100623 0002 v2 0 22 5 TROUBLESHOOTING 5 Troubleshooting In this chapter This chapter covers following problems Problems Encountered When Installing the Drivers
17. technicolor SETUP AND USER GUIDE Technicolor TG122n SETUP AND USER GUIDE Technicolor TG122n Copyright Copyright 1999 2010 Technicolor All rights reserved Distribution and copying of this document use and communication of its contents is not permitted without written authorization from Techni color The content of this document is furnished for informational use only may be subject to change without notice and should not be construed as acommitment by Technicolor Technicolor assumes no responsibility or liability for any errors or inaccuracies that may appear in this document THOMSON Telecom Belgium Prins Boudewijnlaan 47 2650 Edegem Belgium http www technicolor com Trademarks The following trademarks may be used in this document m DECT is a trademark of ETSI m Bluetooth word mark and logos are owned by the Bluetooth SIG Inc m Ethernet is a trademark of Xerox Corporation m Wi Fi WMM and the Wi Fi logo are registered trademarks of the Wi Fi Alliance Wi Fi CERTIFIED Wi Fi ZONE Wi Fi Protected Access Wi Fi Multimedia Wi Fi Protected Setup WPA WPA2 and their respective logos are trademarks of the Wi Fi Alliance m UPnP is a certification mark of the UPnP Implementers Corporation m DLNA is a registered trademark DLNA disc logo is a service mark and DLNA Certified is a trademark of the Digital Living Network Alliance Digital Living Network Alliance is a service mark of
18. the Digital Living Network Alliance m Microsoft MS DOS Windows Windows NT and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries m Apple and Mac OS are registered trademarks of Apple Computer Incorporated registered in the United States and other countries m UNIX is a registered trademark of UNIX System Laboratories Incorporated m Adobe the Adobe logo Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems Incorporated regis tered in the United States and or other countries Other brands and product names may be trademarks or registered trademarks of their respective holders All other logos trademarks and service marks are the property of their respective owners where marked or not Document Information Status v2 0 October 2010 Reference E DOC CTC 20100623 0002 Short Title Setup and User Guide TG122n R1 0 en CONTENTS About this Setup and User Guide 2 2222220002022000000000000000nnnnnnennnnnnnnnnnnnnnensnnnenennnnn 1 1 About your Wireless USB Adaptor cccsssscccsessssccsesscscecesscesecsessescesessecessessees 3 2 Install the Drivers cccccseccsseccssccnscccssccssccssccssccescccsccensccsccesscensccecccesscessceeesees 5 3 Associate your Wireless USB Adaptor to your Access Point ssscccsssssseeesseees 7 3 1 Automatic Association via WPS
19. uction The Technicolor TG122n is a wireless network adapter that seamlessly integrates with existing Ethernet networks to support applications such as mobile users or temporary conferences Just install enough wireless access points to cover your network area plug wireless adaptors into your computers and start networking Using this USB adapter in conjunction with a wireless access point you can create an instant network that integrates with existing Ethernet LANs Moreover moving or expanding your network is as easy as moving or installing additional access points no wires The Technicolor TG122n e technicolor LED indicators Green Flashing Wireless USB Adaptor enabled and scanning for available networks and or transmitting or receiving data Wireless USB Adaptor enabled Off Wireless USB Adaptor disabled System Requirements To install the Wireless USB Adaptor your computer must m Have a USB port ey To obtain maximum wireless networking speed a USB 2 0 compatible port is needed m Run one of the following operating systems gt Microsoft Windows 7 Microsoft Windows Vista Microsoft Windows XP SP1 or higher What do I need to do to before can use my Wireless USB Adaptor To connect your Wireless USB Adaptor to your wireless network you have to 1 Install the Drivers 2 Associate your Wireless USB Adaptor to your Access Point The following chapters will describe how to do this E DOC CTC 201006
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