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Tandberg Data 2U LTO User's Manual

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Contents

1. Move Cartridges Lib Library Properties Library ID Library type serial number code level and SCSI ID and LUN or WWNN Inventory View Slots View Drives View I E Ports Re Inventory Password Select Language Library Settings Operation Mode Maint Maintenance Diagnostics Library Maintenance Library Status Library History Library Diagnostics Digital Self Test Motions Test Run System Demo Library Statistics View Slots View Drives Park For Shipping Drive Maintenance Drive Diagnostics Emulation Mode Sequential Mode Drive Self Test Ethernet DHCP IP Address Subnet Mask Gateway MAC Address Display Settings Cleaning Options Clean Drive Fixed Cleaning Slot Auto Cleaning Cleaning Tape System Reset Display Brightness Display Contrast Reverse Video USB Options Storage Settings New Library Code New Drive Code VE Port Slot Count Label Media Type Save Configuration Get Configuration Save Library Logs Restore Defaults Page 6 of 8
2. Drive Tape Drive Properties Drive ID Drive type code level and serial number Interface Drive SCSI ID or Fibre Channel Drive Configuration Library SCSI Bridge 1 Default English 2 Default Native Mode 3 Default Random Mode 4 Default DHCP Enabled StorageLoader 2U LTO Quick Start Guide TAN PERPA TE Troubleshooting Tips e Is the power cord inserted correctly and is the power switch on press the I on the back of the unit e Did you remove the shipping key If the library did not power on as described If the library displays an Refer to the Product Manual for a list of error messages and corrective actions error on the front panel Host adapter card installation Make sure that you installed your host adapter card correctly that the card is securely seated and that the appropriate drivers for the adapter are installed Refer to the documentation that came with your controller for installation instructions e SCSI ID If additional SCSI devices are attached to the same SCSI bus as the library you may need to change the SCSI IDs of the tape drive s in the library e Termination Make sure the SCSI bus is properly terminated see step 3 If the Diagnostic tools Make sure the terminator is securely connected LIBTool and LTOTool are e SCSI connections Make sure that all SCSI cables are securely connected not communicatin
3. 2 Locate an appropriate area for the unit that has adequate clearance for ventilation minimal dust and debris and an appropriate power source The unit is designed for installation ina standard 4 post 19 inch rack 3 Ensure that the work area is free from conditions that could cause electrostatic discharge ESD Discharge static electricity from your body by touching a known grounded surface such as a computer s metal chassis 4 The unit must be operated in the horizontal position Do not place it on its side and do not place objects on top of it Step 2 Unpacking 1 Remove foam Q and accessories LVD SCSI cable and terminator Barcode labels and warranty Ethernet cable Power cables Rack mount kit 2 Lift unit only by the 2 sides LVD SCSI configuration only Save all original packing materials in case you need to ship or move the library later Step 2a Rack mounting optional If you plan to install the library in a rack see the Rack mount Instructions complete prior to Step 3 WARNING Before performing any installation or maintenance procedures be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet WARNUNG Vor der Ausf hrung von Installations oder Wartungsarbeiten ist darauf zu achten da der Library Netzschalter auf Aus gestellt ist und da das Anschlu kabel vom Library und der Steckdo
4. HOST lt gt Preparing for and Performing a Backup LIBRARY Ob Congratulations You have successfully installed your new library We recommend that you follow these steps 1 Read Exabyte s Basic Backup Guide which is available at www tandbergdata com 2 Select and install a backup application Software compatibility information is available at www tandbergdata com 3 Perform a backup For questions regarding software installation configuration or operation including how to perform a backup contact your software provider 1 Driver installation may not be necessary and depends on the backup application that you use in your system Refer to the installation instructions for your backup application for verification 2 You can configure the library for a customized operation to fit your particular needs See the Product Manual at www tandbergdata com TANDBERG DATA Securing your Information StorageLoader 2U LTO Quick Start Guide Home Screen Menu and Buttons Home E Port Exterior Buttons Home Screen Buttons Function Function Screen Release Left Magazine I E Port Accept the change Accept the choice Return to previous screen Right Magazine Eject Eject Home Screen Menu I E Port Unlock I E Port Unlock magazine eo OO MAAN a Move Move Cartridges Load Drive s Unload Drive s Import Cartridges Export Cartridges
5. to HD SCSI cable N e VHDCI Connector HD Connector You will need a 1 Phillips screwdriver If you have a Fibre Channel adapter card installed you need to obtain a FC cable If you plan to use the library outside Europe you must supply your own power cord see the Product Manual at www tandbergdata com for information about an International 220 VAC power cord You need a backup software application to manage your backup operations Refer to the documentation that came with the backup software and make sure it supports the library See www tandbergdata com for compatibility information Tape _Ultrium 1 _ black _ 1 black LTO Ultrium Drive Read Write Write Cartridge tros ves Yes Yes Yes Yes No Ys oa w ne ves ves Yor Yes Yes WARNING The library weighs 44 Ibs 20 kg Two people are needed to move or lift the library Most of the weight is toward the back of the library WARNUNG Die Library wiegt 20 kg Es sind mindestens 2 Personen erforderlich um die Library zu bewegen oder zu heben Der hintere Teil der Library hat das Gr te Gewicht PRECAUCI N La biblioteca montada sobre bastidor pesa 20 kg Se necesitan dos personas para mover o levantar la biblioteca La parte trasera de la biblioteca es la de mayor peso Step 1 Before you begin 1 Ensure that you have all the required items before you proceed see Accessories and Additional Items on page 1
6. Accessories These accessories are included with your library Power LVD SCSI 68 pin HD Ethernet Shipping Rack mount kit Bar code labels cord to HD cable and LVD cable lock fasteners and Multi language packet terminator LVD SCSI configuration only instructions included and Warranty Both LTO 2 and LTO 3 tape drives require Ultra 160 rated SCSI cabling and an Ultra 3 or LVD 160 Active SCSI terminator The StorageLoader 2U LTO ships from the factory with these accessories To prepare your own labels refer to the Tandberg Data Bar Code Label Specification for LTO Cartridges available at www tandbergdata com Additional Items You must have or obtain some or all the following items to complete the installation Host computer with adapter card installed Hybrid cable Tools Fibre Channel cable Power cord for use outside Europe Backup software Data and Cleaning cartridges available from Tandberg Data or your supplier You need a host computer with a host bus adapter card installed Refer to the documentation that came with the computer and LVD SCSI or Fibre Channel FC adapter card The StorageLoader 2U LTO is configured for LVD SCSI or Fibre Channel Both LTO 2 and LTO 3 tape drives are Ultra 160 SCSI devices and require a minimum Ultra 160 non RAID SCSI host bus adapter card LVD SCSI configuration only If your SCSI controller has a 68 pin VHDCI connector you will need to obtain a VHDCI
7. ary Maintenance Park the Robot buttons e After you receive the confirmation message Park for Shipping Good insert the shipping key by following the instructions in Step 4 in reverse order See the Product Manual for additional information REGISTER YOUR LIBRARY AT www tandbergdata com Copyright 2007 Tandberg Data Exabyte the Exabyte logo EZ17 M2 VXA and VXAtape are registered trademarks ExaBotics Mammoth Tape and SmartClean are trademarks SupportSuite is a service mark Linear Tape Open LTO the LTO Logo Ultrium and the Ultrium Logo are trademarks of HP IBM and Quantum in the US and other countries All other product names are trademarks or registered trademarks of their respective owners ii OAR A OOT T 1 a 1 6 9 8 9 A Page 8 of 8
8. g with the Fibre Channel connections Make sure that the GBICs and cables used to connect library the tape drives in the library to the Fibre Channel loop are compatible Make sure that the FC cables are firmly connected to the tape drives and the FC hub or switch e SCSI controller type Make sure that the SCSI controller is an LVD controller DO NOT connect the tape drive s in the library to a single ended controller a RAID controller or an HVD controller e LVD SCSI devices The tape drives in the library are LVD low voltage differential device s and all other devices on the SCSI bus must also be LVD controller card terminator and all other devices on the bus e Bus configuration and cables Refer to the installation instructions and tips above Improper bus configuration or bad cables often cause these issues Devices not being seen in the operating system Losing communication with a tape drive during backup Event ID 9 or 11 errors in Windows operating systems Unexpected bus resets Intermittent or unexpected I O errors Parity errors Software compatibility Make sure that your library and tape drive are compatible with the backup software you plan to use Check www tandbergdata com e Control mode Use Random mode the default with an application that controls the library Use sequential mode only if your backup application will not control the library e Tape Drive Configuration Make sure that the Dr
9. ive Configuration Drive Drive Configuration matches the tape drive s installed e Driver installation Some applications provide their own drivers some do not and some require installation of the Tandberg Data provided drivers Refer to the documentation for your backup application and Tandberg Data Knowledge base item 2003 www tandbergdata com for more information If your backup software is not communicating with the library Use one of the following options to clean the tape drive If your library displays a e Instruct your backup software to issue a Clean the Tape Drive command Refer to Clean Tape Drive message the software documentation and the library Product Manual for instructions on the front panel e Use the library s Autoclean option e Manually install a cleaning cartridge when the tape drive requires cleaning All references to SCSI are for the SCSI library only Refer to the Library s Product Manual for instructions or additional information Page 7 of 8 StorageLoader 2U LTO Quick Start Guide TAN Sos neh EE Additional Information Contact Tandberg Data for general information sales service and support at www tandbergdata com Always check the website for the most up to date information IMPORTANT Before moving or shipping the library you must first Park the Robot and replace the shipping key or you will void your warranty e From the library s front panel press the Maint Libr
10. screw securing the shipping lock REMOVE MAGAZINE SHIPPING LOCK HANDLE REMOVE SCREW Page 3 of 8 TANDBERG DATA Shipping Lock Securing your Information StorageLoader 2U LTO Quick Start Guide TANDET CAI TE Step 4 continued Powering on and Removing the Shipping Lock Important Some views show the library with the top cover removed for clarity DO NOT remove the top cover or you will void your warranty LOCK HANDLE 5 Rotate the robot by pushing the lock handle toward the back of the library This moves the TOP VIEWS FOR REFERENCE ONLY locking tab out from under the rail a Gently push the lock handle to the right approximately 1 inch 2 5cm Important If you do not remove rotate and lift the shipping lock as described in steps b and c you can catch and damage cables inside the library and render it useless 5 PUSH LOCK HANDLE ROBOT IN oe ee RER FOREN b Rotate the back of the lock up toward the top of the library 2 inches 5cm and then ift the front of the lock up 2 inches 5cm c Slowly pull the shipping lock out of the opening 6 Slide the left magazine straight back into the library 7 Power the library on press the 1 8 Power the host computer on 5a PUSH LOCK HANDLE TO THE RIGHT ROTATED ROBOT IN UNLOCKED POSITION Reinsert the screw in the shipping lock and store
11. se entfernt ist jPRECAUCION Antes de realizar cualquier procedimiento de instalaci n o de mantenimiento comprobar que el interruptor de alimentaci n de la biblioteca esta apagado y que el cable de alimentaci n no esta enchufado ni a la biblioteca ni a la toma de corriente Step 3 Connecting the cables SCSI connections LVD only Fibre Channel connections 1 Connect SCSI cable and Terminator 2 Connect Power cord 1 Connect Fibre Channel cable Fc 2 Connect Power cord 5 b b s a so a s a os a so a s s s s P Power switch Off 0 On l Ethernet port see Product Manual for addressing the default setting is DHCP enabled Both LTO 2 and LTO 3 tape drives require Ultra 160 rated SCSI cabling and an Ultra 3 or LVD 160 Active SCSI terminator to function properly on the SCSI bus An inadequate terminator will result in various SCSI bus issues including bus hangs and Read Write failures See the Troubleshooting chapter of the Product Manual for additional information StorageLoader 2U LTO Quick Start Guide Step 4 Powering on and Removing the Shipping Lock 1 Power on the library by pressing the power switch on the back of the unit press the 1 When you apply power with the shipping lock installed the library displays a message and ejects both left magazines 2 Pull the left magazine straight out of the library 3 Power the library off press the 0 4 Remove the
12. them with these instructions in case you need to move or ship the library later LOCKING TAB HANDLE REPLACE SCREW IN SHIPPING LOCK FOR STORAGE 5c REMOVE SHIPPING LOCK Page 4 of 8 Step 5 Adding bar code labels and loading cartridges 1 Apply bar code labels to cartridges 2 Press the eject button to unlock the magazine magazine releases and moves a short distance out of the library This may take a few minutes 3 Pull the magazine straight out of the library no side to side or up down motion 4 Load cartridges in slots as shown The last two slots in each magazine are blocked 5 Slide the loaded magazine back into the library The library performs an inventory after the magazine is installed Refer to the Product Manual for important information about the cleaning slot location and the I E port A ORO 1 1 BAA A AT BAR CODE LABEL ENTRY EXIT PORT BAR CODE LABEL Step 6G Verifying the hardware installation 1 Download and install LibTool and LTOTool onto your Host select the version for your operating 3 Use LTOTool to system Available at www tandbergdata com a Detect the tape drive b Perform a Read Write test 2 Use LibTool to e Detect the library The readme files that accompany LibTool and e View the library s cartridge inventory LTOTool provide instructions e Move tapes into and out of the tape drive Ce gt

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