Sprint Nextel SP-809 User's Manual
Contents
1. To charge the battery pack simply place the handset on the base The CHARGING in dicator on the base lights O Orono iyiy Oh oJ woe oe f Ora DLO i Recharge the battery pack LEY LOW BATT when the LOW BATT indica indicatot x tor on the handset flashes Notes 2 When you first use the phone after charging or recharging the battery pack the phone might not work and you might hear a two beep signal when you press TALK If this happens return the handset to the base for about 30 seconds This resets the security access protection code N lt 43 5809 fm Page 13 Wednesday August 18 1999 1 43 PM Installation 2 If the CHARGING indicator does not light when you place the handset on the base be sure the battery pack and AC adapter are correctly and securely connected o ANS Also check the charging contacts on the handset and the base If the contacts are dirty or tarnished clean them with a pencil eraser Charging Charging Contacts Contacts 2 If the battery pack gets completely discharged or the base loses power while the handset is away from it the security access protection code needs to be reset To reset the code place the handset on the base for about 30 seconds If it was the handset that lost power leave the handset on the base to charge the bat tery pack 2 If the battery pack gets weak during a call the handset sounds2. 1999 1 43 PM Preparation 2 The TAD prompts you to press 44 REPEAT SCAN or SKIP SCAN p gt to select announcement A B or AO The selected an nouncement name appears A b or AO 3 Press CHANGE then ANNC 4 Speak your message from about 8 inches in front of the TAD 5 When you finish press STOP The TAD beeps and plays back the announcement Checking the Announcement To hear the currently selected announcement press ANNC at any time AP announcement playing appears and the message plays If you hear No announcement when you press ANNC that means the TAD is set to announce only but there is no answer only mes sage recorded If you hear Hello Please leave a message after the tone that means the TAD is set to announcement A or B but you have not recorded an announcement Changing Your Recorded Announcement To change your recorded announcement record a new announce ment over the existing one 18 Y 43 5809 fm Page 19 Wednesday August 18 1999 1 43 PM Preparation To return to the prerecorded E announcement press DE i LETE while the announce DELETE ment is playing dE appears briefly REVIEWING THE TAD SETTINGS To hear all feature settings press SET UP once SETTING THE NUMBER OF RINGS The TAD is preset to sound four rings before it answers the first call assuming that caller leaves a message Use ring select to set how many
3. Zs amp 43 5809 fm Page 6 Wednesday August 18 1999 1 43 PM V n CONTENTS installation sorires uaaa da araa E RAAE EAA 8 Selecting a LOCATION asic eee ee eecteeeeeeeneeeeeeeaaeeeeeeeaeeeeeeeaaes 8 Placing the Base on a Desk TOP ceeceeeeeeeeeeeeeeeeteeeeeees 9 Mounting the Base on a Wall l es 10 Installing and Charging the Battery Pack ceee 12 Charging a Spare battery pack o oo eeeceeeeeeeeeteeeeeeeeteeeeeeeee 14 Preparation sisien aa aeiia 14 Setting the Dialing Mode eee cceeeesseceeeeeeneeeeeeentaeeeeeeenaees 14 Setting the Day and Time eeeececeeeeeeeeeneeeeeeeneeeeeeeeneaaees 15 About the Mailboxes 000 00 ceeceeeeeeeeeeeeeeeeeeeeeeteeeeeeeeteeneeeeees 16 Announcement Options cceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 16 Checking the Announcement ecceeeeeeeeeeeeeeeeneeeees 18 Changing Your Recorded Announcement 18 Reviewing the TAD Settings 2 0 0 0 eccceeeeeeseeeeeeeeseteeeeeeenaees 19 Setting the Number of RINS ccsecceeeseeeeeeeeeeeteeeeeeeee 19 Setting Message Alert csecscceeeeeeeeeeeeeseneeeeeeenaeeeeeeeaaa 20 Changing the Remote Access Code c seseeeeeeteeeeeees 20 Priority Calling Coge ienasi aai 20 Changing the Priority Calling Code eee 21 Setting the Handset s Ringer eeeseeceeeeeseeeeeeeeeteeeeeeeaees 21 Setting the Base s Ringer eeceec
4. 4 beeps every 30 seconds If this happens you cannot make another call on the phone until you recharge the battery pack 2 About once a month fully discharge the battery pack by keep ing the handset off the base until the LOW BATT indicator lights Otherwise the battery pack loses its ability to fully recharge 2 If you are not going to use your phone for an extended period of time disconnect the battery pack This increases the battery pack s usable life 2 The supplied battery pack should last for about a year When it loses its ability to fully recharge order a replacement battery pack through your local RadioShack store see Replacing the Handset Battery Pack on Page 46 Eg Ps Y A ANS amp 43 5809 fm Page 14 Wednesday August 18 1999 1 43 PM Preparation CHARGING A SPARE BATTERY PACK You can also charge and store a spare battery pack in the base The spare battery pack fully charges in 15 hours 1 Press the tab on the spare battery pack compart ment and lift off the cover Tab 2 Place the battery pack in the compartment as indicated by the polarity symbols and marked inside The SPARE BATT CHARGING indicator on the base lights SPARE BATT CHARGING Indicator 3 Replace the cover n Preparation SETTING THE DIALING MODE Set the dialing mode for the type of service you have If you are not sure which type you have once the handset
5. 43 5809 fm Page 48 Wednesday August 18 1999 1 43 PM Care and Maintenance LIGHTNING Your telephone has built in lightning protection to reduce the risk of damage from surges in telephone line and power line current This lightning protection meets or exceeds FCC requirements Howev er lightning striking the telephone or power lines can damage your telephone Lightning damage is not common Nevertheless if you live an area that has severe electrical storms we suggest that you unplug your phone during storms to reduce the possibility of damage V Y 43 5809 fm Page 49 Wednesday August 18 1999 1 43 PM Notes n Notes 49 Ea ae A Fin 43 5809 fm Page 50 Wednesday August 18 1999 1 43 PM Notes 50 Zs A Fin 43 5809 fm Page 51 Wednesday August 18 1999 1 43 PM Notes 51 Zs Y 43 5809 fm Page 52 Wednesday August 18 1999 1 43 PM Limited One Year Warranty This product is warranted by RadioShack against manufacturing defects in material and workman ship under normal use for one 1 year from the date of purchase from RadioShack company owned stores and authorized RadioShack franchisees and dealers EXCEPT AS PROVIDED HEREIN Ra dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN EXCEPT AS PROVIDED HE
6. Tone Services on a Pulse Line on Page 27 2 The redial memory does not store a flash entry or any digits entered after you press FLASH see Using Flash on Page 26 USING FLASH FLASH performs the electronic equivalent of a switchhook opera tion for special services such as Call Waiting For example if you have Call Waiting press FLASH to an swer an incoming call without disconnecting the current call Press FLASH again to return to the first call o G FLASH GE ANNC CLOCK SETUP LRN SONN N Note If you do not have any special phone services pressing FLASH might disconnect the current call USING HOLD To put a call on hold simply press HOLD The PHONE in dicator on the handset and SPEAKER indicator on the base flash gt ANS 43 5809 fm Page 27 Wednesday August 18 1999 1 43 PM Telephone Operation To resume your phone conversation press PHONE on the handset or SPEAKER on the base or lift the handset of an extension phone USING MUTE To talk to someone else in the room without the person on the other end of the phone ia line hearing your conversa ce vamo oeme tion press MUTE during the za call The MUTE indicators on 5 the handset and base light MUTE Indica To resume your phone conversation press MUTE again USING TONE SERVICES ON A PULSE LINE tor Some special services such as bank by phone require tone sig nals If you have pulse serv
7. VOLUME again the handset returns to the lowest setting O a VOLUME 43 5809 fm Page 25 Wednesday August 18 1999 1 43 PM Telephone Operation SETTING THE SPEAKERPHONE S VOLUME gt ANS You can select any of seven A S W different volume levels by re peatedly pressing VOLUME s A 5555 or t at any time The volume t setting 1 to 7 appears VOLUME CHANGING THE CHANNEL The SP 809 scans 25 channels frequency pairs used between the base and the handset and automatically selects a clear channel each time you make or receive a call ee oe ae 9 gt 5 A If you hear other conversa tions or excessive noise dur ing a call press CHANNEL on the handset to select a differ ent channel CHANNEL Note If the handset is too far from the base the channel might not change Move closer to the base and try again USING REDIAL You can quickly redial the last O number dialed Simply lift the ONO handset and press PHONE fe When you hear the dial tone on PHONE press REDIAL 25 ANS 4 43 5809 fm Page 26 Wednesday August 18 1999 1 43 PM Telephone Operation Notes 2 The redial memory holds up to 24 digits so you can redial long distance as well as local numbers 2 We recommend you not use REDIAL to dial numbers that include a tone entry This could result in a wrong number being dialed See Using
8. call The handset rings and its PHONE indica tor flashes until you answer the call USING THE BELT CLIP You can use the SP 809 s belt clip to hang the handset on your waistband and easily carry the handset with you as you move around 21 lt EPs g Y 43 5809 fm Page 22 Wednesday August 18 1999 1 43 PM Preparation Follow these steps to attach the belt clip to the SP 809 1 Position the belt clip over 4 the back of the handset p 2 Slide one tab into the re cess on the side of the hand set and snap the other tab into the recess on the other side To remove the belt clip twist one side of the clip up out of the recess and lift the belt clip away o p As VP JiS 43 5809 fm Page 23 Wednesday August 18 1999 1 43 PM Telephone Operation gt ANS n Telephone Operation MAKING AND RECEIVING A CALL To make a call lift the hand NL set and press PHONE When vata the PHONE indicator lights Indicator steadily and you hear the dial tone dial a phone number or memory number see Memo PHONE ry Dialing on Page 29 To answer a call if the hand H set is on the base simply lift the handset and begin your SPEAKER Indicator conversation Or if the hand set is away from the base press PHONE first The PHONE indicator on the handset and the IN USE indi cator on the base light O
9. laws in your area before you use the two way recording feature V 43 5809 fm Page 37 Wednesday August 18 1999 1 43 PM TAD Operation 1 Press ANS SYS then senor The ANS SYS indicator lights ae and all of the mailbox indica tors flash ANS SYS gt ANS 2 Press 1 2 3 or 4 to select a mailbox The selected mailbox in dicator on the base continues flashing and recording begins The TAD records until 2 the maximum message length is reached 2 you press STOP 5 2 there is an 8 second busy signal or 5 seconds of silence 2 the TAD s memory becomes full Conversations are stored with incoming messages and are re played the same way see Playing Messages on Page 34 37 b8 T lt S Zs P Y 43 5809 fm Page 38 Wednesday August 18 1999 1 43 PM Remote Operation n Remote Operation While you are away from your home or office you can use a touch tone phone or a pulse rotary phone with a pocket tone dialer to enter your remote operation security code and do any of the follow ing 2 set the TAD to answer calls 2 listen to your messages 2 record a new announcement 2 record a memo 2 delete messages Note You cannot remotely operate the TAD from another phone on the same line as your SP 809 You can also use your SP 809 handset to operate many of the TAD features USING THE TOLL SAVER If the ring select switch is set to SA toll saver see Setting the Number
10. s battery pack is fully charged do this test 1 Lift the handset then press PHONE and listen for PHONE the dial tone 2 Press any number other than 0 Note If your phone system requires that you dial an access code 9 for example before you dial an outside number do not press the access code either 4 lt VJ F amp 43 5809 fm Page 15 Wednesday August 18 1999 1 43 PM Preparation If the dial tone stops you have touch tone service Since the phone is preset to touch tone service you do not need to make any change to the dialing mode If the dial tone continues you have pulse service Press PHONE PROG MEM 3 If your phone is set for pulse service and you want to change the dialing mode to touch tone service press PHONE PROG MEM 8 SETTING THE DAY AND TIME Note You can use the handset as well as the keys on the base to operate the TAD To use the handset simply press ANS SYS to ac cess the TAD before beginning each procedure The ANS SYS in dicator lights and the TAD announces the number of messages then beeps twice Follow these steps to set the day and time so the TAD can record the correct information when each message and memo is re ceived Note If you do not complete each step within 20 seconds the TAD sounds two beeps and exits setup Start again at Step 1 1 Press CHANGE then ee CLOCK A number from 1 7 the day of the week with 1 being Sun
11. 09 Digital Phone Answering System is an example of superior design and craftsmanship The following suggestions will help you care for your phone so you can enjoy it for years Keep the phone dry If it gets wet wipe it dry immediately Liquids can contain minerals that corrode the electronic circuits Handle the phone gently and carefully Dropping it can damage cir cuit boards and cases and cause the phone to work improperly Use and store the phone only in normal temperature environ ments Temperature extremes can shorten the life of electronic de vices damage batteries and distort or melt plastic parts Keep the phone away from dust and dirt which can cause prema ture wear of parts Wipe the phone with a damp cloth occasionally to keep it looking new Do not use harsh chemicals cleaning solvents or strong de tergents to clean your phone Modifying or tampering with the phone s internal components can cause a malfunction and might invalidate its warranty and void your FCC authorization to operate it If your phone is not perform ing as it should take it to your local RadioShack store for assis tance If the trouble is affecting the phone lines the phone company might ask you to disconnect your phone until you have resolved the problem 45 P Y 43 5809 fm Page 46 Wednesday August 18 1999 1 43 PM Care and Maintenance REPLACING THE HANDSET BATTERY PACK If you follow the instructions in Installing a
12. 1 Wednesday August 18 1999 1 43 PM Remote Operation While playing messages Press To 3 Delete current message 4 Replay message Each time you press 4 the TAD backs up one message Or hold down 4 to return to a particular spot within a message and release it to resume playback at that spot 5 Stop message playback 6 Skip to next message Or hold down 6 to skip to a par ticular spot within a message and release it to resume playback at the spot 41 KA VJ ki amp 43 5809 fm Page 42 Wednesday August 18 1999 1 43 PM Troubleshooting n Troubleshooting e We do not expect you to have any problems with your SP 809 but if you do the following suggestions might help Problem Suggestion The handset does Move the handset closer to the base not work Be sure the phone line cord and AC adapter are correctly and securely con nected Be sure the battery pack is connected and charged Fully extend and raise the base s antenna to a vertical position Return the handset to the base for 30 sec onds then try again If those suggestions do not solve the problem try resetting the security code 2 Place the handset on the base and make sure the CHARGING light is on Wait 30 seconds then pick up the handset and press PHONE The phone should operate properly If it does not try the next step 2 Remove the h
13. J amp 43 5809 fm Page 1 Wednesday August 18 1999 1 43 PM ANS di o Sprint OWNER S MANUAL Digital Phone Answering System SP 809 Cat No 43 5809 NZ Als AV ii Y 43 5809 fm Page 2 Wednesday August 18 1999 1 43 PM WARNING To reduce the risk of fire or shock hazard do not expose this product to rain or moisture A N RISK OF ELECTRIC SHOCK N DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED PERSONNEL dangerous voltage within the product s enclosure that might be of sufficient magnitude to constitute a risk of electric shock Do not open the product s case A This symbol is intended to alert you to the presence of uninsulated maintenance instructions are included in the literature accompanying 1 This symbol is intended to inform you that important operating and this product Important Cordless phones such as this one require AC power to operate When the AC power is off you cannot dial out or receive incoming calls using your SP 809 For this reason the SP 809 cordless phone should not be your only telephone To be safe you should also have a phone that does not require AC power to oper ate not a cordless phone so you can still make and receive calls if there is an AC power failure Your SP 809 operates on standard radio frequencies as all
14. REIN RadioShack SHALL HAVE NO LIABILITY OR RE SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY IN CLUDING BUT NOT LIMITED TO ANY DAMAGES RESULTING FROM INCONVENIENCE LOSS OF TIME DATA PROPERTY REVENUE OR PROFIT OR ANY INDIRECT SPECIAL INCIDEN TAL OR CONSEQUENTIAL DAMAGES EVEN IF RadioShack HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in cidental or consequential damages so the above limitations or exclusions may not apply to you In the event of a product defect during the warranty period take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store RadioShack will at its option un less otherwise provided by law a correct the defect by product repair without charge for parts and labor b replace the product with one of the same or similar design or c refund the purchase price All replaced parts and products and products on which a refund is made become the prop erty of RadioShack New or reconditioned parts and products may be used in the performance of warranty service Repaired or replaced parts and products are warranted for the remainder of the original warranty period You will be charged for repair or replaceme
15. a personalized outgoing message the TAD plays a prerecorded message V Y 43 5809 fm Page 17 Wednesday August 18 1999 1 43 PM Preparation 2 Announcement AO announce only The TAD plays your outgoing message but does not record a message If you plan to use the TAD s announce only feature Announcement AO should clearly state that the caller cannot leave a message When you record your announcement make sure you indicate who has been assigned to each mailbox and what callers should do to access the appropriate mailbox For example You have reached the Jones residence We are unable to come to the phone right now but you may press 2 to leave a mes sage for Mary 3 to leave a message for Susan 4 to leave a mes sage for Paul or just wait for the beep then leave your message If you are recording an announcement for a business you might use Hello You have reached XYZ Company To leave a message for Manufacturing press 2 for Customer Service press 3 for Delivery press 4 Or you can leave a message after the beep Hint Do not tell callers that you are out of town or not home In stead say that you cannot come to the phone right now Follow these steps to record your announcement 1 Press CHANGE then re eee peatedly press SET UP until CHANGE the TAD announces Selected announcement is KA Ea Zs Y 43 5809 fm Page 18 Wednesday August 18
16. ages If you have not played all of the messages in the mailbox the TAD sounds four beeps and does not delete any messages RECORDING A MEMO A memo is a message you can record at the TAD for yourself or others You can record memos of up to 3 minutes long in any of the mailboxes Memos are stored with incoming messages and are replayed the same way see Playing Messages on Page 34 35 aa Bi KA Zs Y 43 5809 fm Page 36 Wednesday August 18 1999 1 43 PM TAD Operation Follow these steps to record a memo 1 Press MEMO All of the mailbox indicators flash MEMO y 2 Press a mailbox button and begin speaking in a normal voice after the beep The display counts up the recording time Note Press the mailbox button within 30 seconds after the indicators start flashing Otherwise you must start again from Step 1 3 The TAD automatically stops recording after 60 seconds or you can press STOP when you finish the memo The TAD beeps once and the message number indicator increases by one RECORDING A CONVERSATION Follow these steps to record both sides of a conversation up to 3 minutes long using the handset Important The SP 809 does not sound warning beeps to let the other party know that the call is being recorded It is illegal in some areas to record a conversation without the consent of all parties to the conversation including the phone company Check the
17. andset s battery pack Wait 30 seconds then reinstall it Place the handset on the base and wait 30 sec onds Pick up the handset and press PHONE The phone should operate prop erly If it does not try the next step Sp Zs P Y 43 5809 fm Page 43 Wednesday August 18 1999 1 43 PM Troubleshooting Problem Suggestion 2 Unplug the AC adapter from the outlet If there is a spare battery pack in the base remove it Wait 30 seconds then plug the AC adapter back in and return the spare battery pack to the base Place the hand set on the base and make sure the CHARGING light is on Wait 30 seconds then pick up the handset and press PHONE The phone should operate prop erly Volume drops or Someone has picked up another phone on you hear unusual the same line Hang up the other phone sounds Call is noisy Do not place the base near appliances or large metal objects Fully extend and raise the base s antenna to a vertical position Move the handset closer to the base Keep the handset away from interference sources such as computers remote con trol toys wireless alarm systems wireless intercoms and room monitors fluorescent lights and electrical appliances If the interference is severe turn off the interfer ing device Press CHANNEL to switch to another chan nel Hang up and redial the number 43 Y 43 5809 fm Page 44 Wednesd
18. ay August 18 1999 1 43 PM Troubleshooting The phone does not Be sure the handset ringer is set to ON ring Problem Suggestion Be sure the base ringer is on Be sure the phone line cord and AC adapter are correctly and securely con nected Move the handset closer to the base There might be too many devices con nected to the phone line Remove a device from the line The handset s Raise the base s antenna to a vertical range decreases position Return the handset to the base to recharge the battery pack Be sure the base s antenna is not touching a metal surface CL appears inthe Reset the clock See Setting the Day and display Time on Page 15 Receiver sound flut Be sure the battery pack is charged ter or fades Raise the base s antenna to a vertical position Move the handset closer to the base Can receive calls Set the dialing mode for the type of service but cannot make you have see Setting the Dialing Mode calls on Page 14 If you still have problems disconnect the SP 809 If other phones on the same line work properly the fault is in this phone or its in stallation If you cannot find the problem take your SP 809 to your local RadioShack store for assistance gp oe gt P Y 43 5809 fm Page 45 Wednesday August 18 1999 1 43 PM Care and Maintenance n Care and Maintenance Your SP 8
19. day appears in the message counter window and CHANGE the TAD announces the cur rently set day CLOCK Note The TAD s message counter window might also alternately show other information to tell you the status of the TAD aa Bi e a a KA Zs Y 43 5809 fm Page 16 Wednesday August 18 1999 1 43 PM Preparation 2 Press 44 REPEAT SCAN or SKIP SCAN D gt as instruct SCAN ed by the voice prompts to set the date and time 3 When you complete setting the day and time the TAD an nounces the day and time then beeps twice To check the current day time at any time press CLOCK ABOUT THE MAILBOXES The SP 809 has four voice mailboxes providing a convenient way to share the system with other members of your household or busi ness Callers using a touch tone phone can select the mailbox where they want their message to be recorded by pressing the de sired mailbox number 1 4 after the announcement Callers using a pulse rotary phone can leave messages in mailbox 1 ANNOUNCEMENT OPTIONS Before using the SP 809 you can record an announcement up to three minutes long that callers hear when the system answers a call The TAD lets you record three separate announcements and it operates differently based on which announcement you select 2 Announcements A and B After playing your outgoing mes sage the TAD records the caller s message If you do not record
20. e prompt instructions Press STOP when you are done PRIORITY CALLING CODE When a caller enters the priority calling code from a touch tone phone the system beeps loudly to alert you that you have a priority call The priority calling code is preset to 999 but you can change it to any three digit number from 500 to 999 Do not use the same code as the remote access code Give select callers the priority calling code and instructions on how to use it see Using the Prior ity Calling Code on Page 24 gp oe gt ANS o amp 43 5809 fm Page 21 Wednesday August 18 1999 1 43 PM F Preparation Changing the Priority Calling Code To change the priority calling code press CHANGE then repeatedly press SET UP until you hear The priority calling code is and fol low the voice prompt instructions Press STOP when you are done SETTING THE HANDSET S RINGER You can turn off the handset s ringer by setting RINGER on the side of the handset to OFF Turn it back on by set ting RINGER to ON RINGER HILO OFF LOW BATT SETTING THE BASE S RINGER To turn the base s ringer off or on press CHANGE then repeatedly press SET UP until you hear The base ringer is and follow the voice prompt instruction Note Even with the base ringer off you can make or receive calls using this phone and telephones on the same line still ring when there is an incoming
21. eeeeeeteeeeeeeeeteeeeeeeneeeeeeeaea 21 Using the Belt Clip 2 2 0 0 eee a EEE ATERS EROA 21 Telephone Operation cseccccceeeeeeeeeeeneeeseeeeeneeseeeesneeeeeeeeenenes 23 Making and Receiving a Call ee ceeeeeeeeeeneeeeeenteeeeeeeaees 23 Using the Priority Calling Code o eeeeseeeeeentteeeeeeenaees 24 Setting the Handset s Volume eeeeeeeeeeeeeeteeeeeeeetteeeeeeeee 24 Setting the Speakerphone s Volume eeeeeeeeteeeeeeees 25 Changing the Channel soustrein srein na 25 Using Redials 0 indiasnctanncdanviscnahwseieians 25 USING Fasi oiai iiete ie iatearandd ene edna heats 26 Usmo Hol renia o re rrerrecrneererereecereercereeererer rere 26 USING Mute esii a aaa 27 Using Tone Services on a Pulse Line seeen 27 Sp Zs aa lt amp 43 5809 fm Page 7 Wednesday August 18 1999 1 43 PM NZ F Using Page InterCom ccceceseeeeeseeeneeeeeeeeneeeeeeenaeeeeeeeaas 27 Memory Dialing ia riie idea etindatin eet 29 Storing a Number in Memory ceeeeeeeeeeeeeeeeeeeeeeees 29 Entering a Pause eeeeeceeeeeeeeeeseeeeeeeeeeeaaeeeeeeeaas 30 Dialing a Memory Number eee eeeeeeeeeeeeeeeeeeneeeeeeeeaes 31 Chain Dialing Service Numbers n se 31 Testing Stored Emergency Numbers 0 cee 31 TAD Operation ccccicescccccceeseccecectescececceececteceteecsteccrressescerstesecccders 32 Setting the TAD to Answer Calls 32 Incoming Message Rec
22. exits the programming mode if you wait more than 15 seconds between each keypress or enter more than 24 digits You must start over at Step 1 29 43 5809 fm Page 30 Wednesday August 18 1999 1 43 PM Telephone Operation ANS Follow these steps to store a number in memory 1 Press PROG MEM Ce 9 S PROGRAM HOLD FLASH PROG MEM 2 Enter the number you want to store To store the last number you dialed simply press REDIAL If you enter a wrong digit press DELETE to delete the last entered digit Then enter the correct digit 3 Press PROG MEM then enter a two digit memory location num ber 01 20 The SP 809 beeps three times Note If you receive a call while you are storing information in memory press PHONE to answer the call After the call begin again at Step 1 To replace a stored number simply store a new one in its place Entering a Pause In some telephone systems you must dial an access code 9 for example and wait for a second dial tone before you can dial an outside number You can store the access code with the phone number However you should also store a pause after the access code to allow the outside line time to connect To do so hold down the number immediately preceding the pause until you hear a sec ond beep For example if 9 is your access code hold down 9 until you hear a second beep This enters a 1 5 second pause For a longer pause hold down the number key un
23. ical machinery electrical appliances metal walls or filing cabinets wireless intercoms alarms and room mon itors The base s location affects the phone s range If you have a choice of several locations try each to see which provides the best perfor mance Caution The supplied AC adapter was designed specifically for your SP 809 Use only the supplied adapter Notes 2 Your telephone connects directly to a modular telephone line jack If your phone line jack is not a modular jack you can update the wiring yourself using jacks and adapters available at your local RadioShack store Or you can let the phone company update the wiring for you 2 The USOC number of the jack to be installed is RJ11C RJ11W for a wall plate V 43 5809 fm Page 9 Wednesday August 18 1999 1 43 PM Installation Follow these steps when you place the base on a desk shelf or table o ANS PLACING THE BASE ON A DESK TOP Antenna POWER Jack LINE Jack Strain Relief Slots bottom of base 1 Plug one end of the supplied long modular cord into the LINE jack on the back of the base 2 Route the modular cord through one of the strain relief slots on the bottom of the base 3 Insert the supplied AC adapter s barrel plug into the POWER jack on the back of the base 4 Route the adapter s cord through the other strain relief slot on the bottom of the base 5 Plug the modular co
24. ice you can still use these special tone services by following these steps 1 Dial the service s main number 2 When the service answers press TONE Any additional numbers you dial are sent as tone signals 3 After you complete the call return the handset on the base press PHONE The phone automatically resets to pulse dialing USING PAGE INTERCOM You can use the SP 809 as a two way pager and intercom be tween the base and the handset This is useful if the handset is o or 27 V gt 43 5809 fm Page 28 Wednesday August 18 1999 1 43 PM Telephone Operation ANS away from the base and you want to locate it or if you want to have a conversation between the handset and the base To page the person who has a the handset or to locate the handset when the phone is not in use press INTERCOM LOCATOR on the base The handset beeps for about four seconds If you want the handset to beep for a longer time hold down INTERCOM LOCATOR for about 4 sec onds The handset beeps for about 3 minutes Ea INTERCOM LOCATOR To stop the handset from beeping before it automatically stops press CHANNEL on the handset or INTERCOM LOCATOR on the base To answer a page from the base or to page the base press INTERCOM on the handset The base sounds a tone and the INTERCOM in dicator lights Begin your con versation INTERCOM To end the intercom co
25. in that mailbox and plays them After all messages play the TAD says End of messages To replay a message during playback press REPEAT The current message starts again from the beginning To replay part of a message during playback hold down REPEAT then release to resume playback To return to a previous message hold down REPEAT until you see the desired message number To skip to the next message press SKIP To pause during playback press the selected mailbox button PA pause appears To resume playback press the mailbox button again within 60 seconds Otherwise the TAD stops playback aa lt Sp Zs Y 43 5809 fm Page 35 Wednesday August 18 1999 1 43 PM TAD Operation announces End of messages and displays the total number of messages To quickly play a message hold down SKIP The playback speed increases allowing you to quickly scan a message or move to any place within it To resume normal playback release SKIP To stop playback at any time press STOP The TAD beeps and re sets to answer calls DELETING MESSAGES To delete the current message during playback press DELETE The TAD beeps then plays the next message To delete all messages in a mailbox after playback press DELETE then the mailbox button The TAD says Messages deleted and sounds a long beep to confirm that all messages in the selected mailbox are deleted Note The TAD does not delete unplayed mess
26. ine If the TAD records phone company messages or dial tones your local phone company prob ably does not use CPC SCREENING CALLS To screen calls let the TAD answer them then listen to the caller s message through the TAD s speaker If you decide to answer the call pick up any phone on the same phone line as the TAD or press SPEAKER on the SP 809 s base The TAD stops recording and resets to answer the next call If you do not want to take the call simply let the TAD finish record ing the caller s message Note If you answer the phone just as the TAD answers the TAD might not stop playing the outgoing message If this happens 33 press STOP NY oe d VJ ki amp 43 5809 fm Page 34 Wednesday August 18 1999 1 43 PM TAD Operation PLAYING MESSAGES The TAD s message counter window shows the total number of messages both old and new If there are new messages the mail box indicators flash to let you know which mailboxes have new messages To play all messages in a A Ee LJ mailbox press that mailbox s button 1 4 The TAD an nounces the number of mes sages recorded in the selected mailbox then plays each message after it an nounces the message num ber and the day and time it was recorded 5 MAILBOX 4 To play only new messages hold down the desired mailbox button for about 2 seconds The TAD tells you how many new messages you have
27. just the volume you hear through the handset Hold lets you put a call on hold so you can answer another call or page someone Redial lets you quickly redial the last number dialed Touch Pulse Dialing lets you use your phone with tone or pulse service vV en Y 43 5809 fm Page 5 Wednesday August 18 1999 1 43 PM This telephone has been tested and found to comply with all appli cable UL and FCC standards We recommend you record your phone s serial number here The number is on the bottom of the base Serial Number READ THIS BEFORE INSTALLATION Each device that you connect to the phone line draws power from the phone line We refer to this power draw as the device s ringer equivalence number or REN The REN is on the bottom of the base If you are using more than one phone or other device on the line add up all the RENSs If the total is more than five your phone might not ring In rural areas a total REN of three might impair ringer op eration If ringer operation is impaired remove a device from the line FCC STATEMENT This telephone complies with Part 68 of FCC Rules You must upon request provide the FCC registration number and the REN to your phone company These numbers are on the bottom of the base Note You must not connect your SP 809 to any of the following 2 coin operated systems 2 party line systems 2 most electronic key phone systems e aa lt Sp
28. nces The machine is on and the number of record ed messages appears ol To set the TAD to not answer calls press ON OFF The TAD announces The machine is off and beeps twice INCOMING MESSAGE RECORDING When the TAD is set to answer calls using Announcement A or B it plays the announcement then beeps The caller can then record a message up to 3 minutes long The TAD is preset to record messages in mailbox 1 but callers can record to a specific mailbox by pressing its number 1 4 after the outgoing message Note When the TAD is set to announce only a caller can still leave a message by pressing then the number for the desired mailbox This is handy for emergency or unexpected calls KA Zs aa lt Y 43 5809 fm Page 33 Wednesday August 18 1999 1 43 PM TAD Operation The TAD stops recording and resets to answer the next call when 2 the caller hangs up 2 the maximum message length is reached 2 there are more than 5 seconds of silence If the TAD s memory is full F full and the number of recorded messages alternately appear and it answers after 10 rings and an nounces Memory is full Notes 2 The maximum total of messages the TAD can store is 22 min utes 2 Many local phone companies use calling party control CPC to signal that the caller has hung up Your TAD is designed to recog nize a CPC signal and releases the l
29. nd Charging the Battery Pack on Page 12 the battery pack should last about one year If the battery pack does not hold a charge for more than 2 hours after an overnight charge replace the battery pack with a new 3 6 volt 700 milliamp battery pack You can order a replacement battery pack through your local RadioShack store Follow the directions in Installing and Charging the Battery Pack on Page 12 to install and charge the new battery pack Cautions 2 You must use a replacement battery pack of the same size and type 2 Dispose of the battery pack promptly and properly Do not bury or burn it 2 Always remove old or weak batteries Batteries can leak chemi cals that can destroy electronic parts If you have trouble replacing the battery pack take the phone to your local RadioShack store for assistance Important This product contains a rechargeable nickel cadmium battery pack At the end of the battery pack s useful life it must be recycled or disposed of properly Contact your local county or state hazardous waste management authorities for information on recycling or disposal programs in your area Some options that might be available are municipal curb side collection drop off boxes at retailers such as your local RadioShack store recycling collection centers and mail back programs V Y 43 5809 fm Page 47 Wednesday August 18 1999 1 43 PM Care and Maintenance THE FCC WANTS YOU TO KNOW In
30. nt of the product made after the expiration of the warranty period This warranty does not cover a damage or failure caused by or attributable to acts of God abuse accident misuse improper or abnormal usage failure to follow instructions improper installation or maintenance alteration lightning or other incidence of excess voltage or current b any repairs other than those provided by a RadioShack Authorized Service Facility c consumables such as fuses or batteries d cosmetic damage e transportation shipping or insurance costs or f costs of product removal installation set up service adjustment or reinstallation This warranty gives you specific legal rights and you may also have other rights which vary from state to state RadioShack Customer Relations Dept W 100 Throckmorton St Suite 600 Fort Worth TX 76102 We Service What We Sell 3 97 RadioShack A Division of Tandy Corporation Fort Worth Texas 76102 01 99 Printed in Mexico ANG Zs
31. nversation press INTERCOM on the hand set or base Notes 2 You cannot speak and hear the other party at the same time during an intercom conversation 2 You cannot page the handset during a call 2 If you want to make an intercom call during a phone call press INTERCOM on the handset to page the base The call is placed on hold e P Y 43 5809 fm Page 29 Wednesday August 18 1999 1 43 PM Telephone Operation 2 If a phone call comes in during an intercom conversation press PHONE on the handset to answer the call When you finish the call press INTERCOM to resume the intercom conversation MEMORY DIALING You can store up to 20 numbers up to 24 digits each in memory then dial a stored number by pressing a two digit memory location number Storing a Number in Memory Notes 2 If the dialing mode is set for pulse service and you want to use tone dialing for a memory number you must store a tone as the first entry of the number see Using Tone Services on a Pulse Line on Page 27 2 Do not store a number with both pulse and tone entries in the same memory location This could result in a wrong number being dialed 2 Each pause see Entering a Pause on Page 30 and tone entry uses one digit of memory 2 To keep your accounts secure we recommend you do not store your personal access code for services such as bank by phone in a memory location 2 An error tone sounds and the phone
32. ocated by the FCC Therefore it is possible for other radio units operating on similar frequencies within a certain area to inadvertently inter cept your conversations and or cause interference on your cord less telephone This lack of privacy can occur with any cordless telephone RadioShack is a registered trademark used by Tandy Corporation The Sprint Logo is a registered trademark of Sprint Communications Company L P Used under license gp Ea gt Y 43 5809 fm Page 3 Wednesday August 18 1999 1 43 PM n Features Your Sprint SP 809 Digital Phone Answering System offers the lat est advances in answering machine and cordless phone technolo gy Its cordless operation lets you handle calls just about anywhere in your home or office The telephone answering device TAD stores all messages on a computer chip This gives you advanced capabilities over tape based answering machines For example you can save individual messages while the rest are deleted Because your system is fully digital there are no tape mechanisms to wear out and no tapes to bother with The SP 809 has these features Four User Mailboxes let you store and play back messages for up to four different users Date Time Stamp records the day and time each message was recorded Digitally Synthesized Voice guides you through operation of the system Remote Operation lets you use a touch tone phone or rotary phone and p
33. ocket tone dialer to operate the answering system while you are away from your home or office Programmable Remote Access Code lets you set your own security code for remote operation Remote Answer On lets you call the answering system from a remote location and set it to answer calls Toll Saver lets you avoid unnecessary toll charges when you call by long distance to check your messages Two Way Recording lets you record both sides of your phone conversation i ANG NIA Y 43 5809 fm Page 4 Wednesday August 18 1999 1 43 PM Priority Calling Code lets select callers alert you of a priority call 25 Channels automatically selects a clear channel when you make or answer a call You can also manually change channels during a call 20 Number Memory Dialing lets you store 20 numbers in memory for easy dialing Security Access Protection Code changes each time you un plug the phone from AC power to help prevent other cordless phone users from using your phone line while the handset is off the base Two Way Intercom Paging System lets you send a signal from the base to the handset or from the handset to the base to page someone or locate the handset when it is away from the base If someone answers you can use the SP 809 as an inter com Flash sends an electronic switchhook signal for use with spe cial phone services such as Call Waiting Volume Control so you can ad
34. of Rings on Page 19 the TAD answers after two rings if you have new messages If there are no new messages the TAD waits for four rings before it answers This gives you time to hang up before the TAD answers so you can avoid unnecessary long distance charges gp oe gt P Y 43 5809 fm Page 39 Wednesday August 18 1999 1 43 PM Remote Operation USING REMOTE COMMANDS Whether you are using the handset or calling from a touch tone phone you press the same buttons to operate the TAD The only difference is the way you connect with the answering system From a remote touch tone phone Dial your phone number When the TAD answers enter your remote access code The TAD announces the number of mes sages and beeps twice to confirm that you entered the correct code Notes 2 Ifyou do not enter each digit of the remote access code within 8 seconds the TAD hangs up 2 Ifthe TAD is not set to answer calls or the memory is full it will answer after 10 rings From the handset Press ANS SYS The ANS SYS indicator lights The TAD announces the number of messages and beeps twice After connecting with the TAD enter a remote command see Re mote Commands on Page 40 or press 5 to hear voice prompts or wait until the TAD begins playing all messages after about 4 seconds When you finish simply hang up remote phone or press ANS SYS SP 809 s handset 39 amp 43 5809 fm Page 40 Wednesday A
35. on the bottom of the base and route the adapter cord through the slot on the bracket s narrow end Insert the loose end of the modular cord through the center of the bracket Route the end of the adapter cord through the opening on the wide end of the bracket Then push the tabs on the wide end of the bracket into the lower slots on the bottom of the base 5 Plug the modular cord s other end into the wall plate jack or a modular phone line jack align the base s key hole slots with the wall plate studs or the screws in the wall and slide the base downward to secure it 6 Plug the adapter into a standard AC outlet Raise the base s antenna to a vertical position Installation Upper Slots A Adapter Gare Cord Ulle ad Ae aise Caan eae Lower Slots oe ee fo O e a MLO o cS 11 amp 43 5809 fm Page 12 Wednesday August 18 1999 1 43 PM Installation INSTALLING AND CHARGING THE BATTERY PACK NW gt The SP 809 is packaged with a rechargeable nickel cadmium bat tery pack Before using your phone you must install the battery pack and then charge it for 12 15 hours Press down and slide off the compartment cover Place the battery pack into the com partment aligning the battery pack with the polarity marks and inside Replace the cover
36. ording ceeeeeeeeseeeteeeeeteeeeeees 32 Screening Calls ic secties epic iveeieettt vedo eee esearch 33 Playing Messages eeeeeceeeeeeeeeeeeeeeennaeeeeeeeaeeeeeeeeeenaeeeeeee 34 Deleting Messages oo eeeeeetecceeeenneeeeeeeeeeaaaeeeseeeaaeeeeeeeneaas 35 Recording a MEMO enseina aa AAAA 35 Recording a Conversation ssssssesseeeeiessreesreeiressrenssses 36 Remote Operation sssssssssssunnnnennunnnennnnnnnnnnnnnnnnnnnnnnnnnnne nnmnnn nnna 38 Using the Toll Saver rscrssnicnsihianiii i 38 Using Remote Commands cceceeeeeeeeneeeeeeeentaeeeeeeeaes 39 Remote Commands eccccececeeeeeeeeeeeeeeeeeeeeeennaeeeeeeeaas 40 Troubleshooting 2 ceecceceeeeeeeeeeeeeeeeeeeeseeeeseeessneeseseeseneeeeeeeees 42 Care and Maintenance ccceseeeccsseeeneeeeeseeneeeeeseeeneeeeeseenenees 45 Replacing the Handset Battery Pack ccceeeeeeeeees 46 The FCC Wants You to KNOW cccceeecseeeeeeeeeeeeeteeeeeeeeeee 47 LiQhtning irienner aanne asn is icp a a ea naa casein hs 48 e aa lt Sp Lis Y 43 5809 fm Page 8 Wednesday August 18 1999 1 43 PM Installation n Installation SELECTING A LOCATION You can place the phone on a desk top or table mount it on a stan dard wall plate or mount it directly on the wall Select a location that is 2 near an AC outlet not controlled by a wall switch 2 near a telephone line jack 2 out of the way of normal activities 2 away from electr
37. r to use the speakerphone press SPEAKER The SPEAKER in dicator lights Note If RINGER is set to OFF you must press PHONE on the hand set or SPEAKER on the base to answer a call To end a call place the handset on the base press PHONE or press SPEAKER again The indicators turn off Notes 2 If you press PHONE to hang up and the phone does not discon nect move closer to the base then press PHONE again or place 23 the handset on the base 43 5809 fm Page 24 Wednesday August 18 1999 1 43 PM Telephone Operation 2 ANS If you want to make a call but the handset is out of the base s range the handset beeps twice Move the handset closer to the base and try again USING THE PRIORITY CALLING CODE When a caller uses the priority calling code the TAD beeps loudly to alert you that you have a priority call Here is how it works A caller dials your telephone number from a touch tone phone When the announcement begins to play the caller enters the prior ity calling code The system beeps three times then pauses This continues for 30 seconds or until you answer the phone The beeps are audible on both ends of the call If you do not answer the caller can leave a message in a mailbox SETTING THE HANDSET S VOLUME You can select any of three volume levels by repeatedly pressing VOLUME during a call Three short beeps sound when the handset is at the highest setting If you press
38. rd s other end into a modular phone line jack 6 Plug the adapter into a standard AC outlet 7 Raise the base s antenna to a vertical position e NW Y amp 43 5809 fm Page 10 Wednesday August 18 1999 1 43 PM Installation MOUNTING THE BASE ON A WALL 6 Note To mount the base directly on the wall you need two screws not supplied with heads that fit into the keyhole slots on the bot tom of the base Drill two holes 3 16 inches 100 mm apart one above the other Then thread a screw into each hole letting the heads extend about 5 6 inch 7 mm from the wall 1 Press and lift out the handset holder turn it over and rotate it 180 then slide it back into place so it holds the handset 2 Remove the bracket by pressing the indentation and gently pulling out the wide end of the bracket 3 Plug one end of the sup plied short modular cord or long modular cord if mounting directly on the wall into the LINE jack and the supplied AC adapter s barrel plug into the POWER jack on the back of the base wA i o y o ANS 43 5809 fm Page 11 Wednesday August 18 1999 1 43 PM 4 Insert the tabs on the narrow end of the bracket into the upper slots
39. the unlikely event that your phone causes problems on the phone line the phone company can temporarily discontinue your service If this happens the phone company attempts to notify you in advance If advance notice is not practical the phone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC Also the phone company can make changes to its lines equip ment operations or procedures that could affect the operation of this telephone The telephone company notifies you of these changes in advance so you can take the necessary steps to pre vent interruption of your telephone service Your phone might cause TV or radio interference even when it is operating properly To determine whether your phone is causing the interference turn off your phone If the interference goes away your phone is causing the interference Try to eliminate the inter ference by 2 moving your phone away from the receiver 2 connecting your phone to an AC outlet that is on a different electrical circuit from the receiver 2 contacting your local RadioShack store for help If you cannot eliminate the interference the FCC requires that you stop using your phone Some cordless telephones operate on frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV or VCR 47 P Y
40. til you hear additional beeps P Y 43 5809 fm Page 31 Wednesday August 18 1999 1 43 PM Telephone Operation Dialing a Memory Number Press PHONE When you hear the dial tone press PROG MEM then enter the 2 digit memory location number Or press M1 to dial the number stored in memory location 01 Chain Dialing Service Numbers For quick recall of numbers for special services such as alternate long distance or bank by phone store each group of numbers in its own memory location When calling special services dial the service s main number first Then at the appropriate place in the call press PROG MEM then enter the number or press M1 for the location where the addition al information is stored Testing Stored Emergency Numbers If you store an emergency service s number police department fire department ambulance and you choose to test the stored number make the test call during the late evening or early morning hours to avoid peak demand periods Remain on the line to explain the reason for your call 31 Y 43 5809 fm Page 32 Wednesday August 18 1999 1 43 PM TAD Operation n TAD Operation This section describes TAD operation at the base but you can also operate the TAD using the handset or another phone while you re away from home see Using Remote Commands on Page 39 SETTING THE TAD TO ANSWER CALLS To set the TAD to answer L ON OFF calls press ON OFF The TAD annou
41. times the phone rings before the system answers You can set it for 1 to 7 rings or to SA for Toll Saver To change the ring select setting press CHANGE then repeatedly press SET UP until you hear Number of rings is and follow the voice prompt instructions Press STOP when you are done Note If you plan to check your messages by long distance set the number of rings to at least four to avoid unnecessary long distance charges when you call to check your messages see Using the Toll Saver on Page 38 19 Y 43 5809 fm Page 20 Wednesday August 18 1999 1 43 PM Preparation SETTING MESSAGE ALERT If you want the base to beep every 15 seconds to notify you that new messages have been received turn the Message Alert fea ture on To change the message alert setting press CHANGE then repeat edly press SET UP until you hear Message Alert is and follow the voice prompt instructions Press STOP when you are done CHANGING THE REMOTE ACCESS CODE The remote access feature allows you to access the answering system from a touch tone phone The remote access code is pre set to 500 but you can change it to any three digit number from 500 to 999 Do not use the same code as the priority calling code see Changing the Priority Calling Code on Page 21 To change the remote access code press CHANGE then repeated ly press SET UP until you hear The remote access code is and follow the voic
42. ugust 18 1999 1 43 PM Remote Operation V Remote Commands Press To 0 Hear TAD On Off status 1 then mail Play all messages in the selected mailbox If no mes box number sage is recorded the TAD says No messages 1 2 3 or 4 2 then mail Play new messages in the selected mailbox If no new box number message is recorded the TAD says No new mes 1 2 3 4 sages 3 then mail Delete all played messages from the selected mailbox box number 1 2 3 or 4 5 Stop message playback or recording 7 Play currently selected announcement 9 Review TAD settings then mail Record a memo in the selected mailbox When you fin box number ish press 5 1 2 3 or 4 o0 Set the TAD to not answer calls The TAD says The machine is off and beeps twice Set the TAD to answer calls The TAD answers after 10 rings and says The machine is off and beeps twice Press 0 The TAD says The machine is on and beeps twice 7 Record new announcement After the TAD beeps speak your message When you finish press 5 The TAD plays your new announcement and beeps twice 8 then Set the clock follow voice prompts 9 then Change announcement selection ring selection mes follow voice sage alert setting remote access code priority calling prompts code or base ringer setting 40 KA Zs Ea Y 43 5809 fm Page 4
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