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Sony SVT11213CXB User's Guide

1. 7 Select OK Adjusting the Speakers Volume You can change the volume level of the speakers and headphones To adjust the volume using the Fn key Press the F3 key while holding down the Fn key to turn down the volume Press the F4 key while holding down the Fn key to turn up the volume Alternatively press the VOL Volume buttons Parts and Controls on the Sides on your VAIO computer to adjust the volume To turn off the volume using the Fn key Press the F2 key while holding down the Fn key to turn off the volume of the speakers and headphones Press the Fn F2 keys again to turn on the volume Alternatively press the Fn F3 or Fn F4 keys to turn on the volume Changing the Sound Output Device If there is no sound coming from an external device connected to your VAIO computer you need to change the device for sound output 1 Open Control Panel and select Hardware and Sound See Opening Control Panel to open Control Panel 2 Select Sound 3 Select the Playback tab 4 Ensure there is a check mark next to the icon of the device you intend to output computer sound from If there is no check mark next to the icon select it and Set Default 5 Select OK To change the sound rate and bit depth The sound rate and bit depth of the digital audio output signal should be set according to your digital audio device Follow the above steps 1 to 3 and then select the HDMI device icon and Properties On the Advanced ta
2. e Do not disable the Wi Fi function while accessing remote documents files or resources as it may result in data loss About the Wi Fi R Wireless LAN Standards Wi Fi allows your VAIO computer to connect to a network through a wireless connection Wi Fi uses the following IEEE 802 11a b g n ac draft standard which specifies the type of technology used Refer to the specifications to find out about the configuration of the computer I EEE 802 11a Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard I EEE 802 11b g Frequency band 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b IEEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 11b g n standard only 2 4 GHz band can be used IEEE 802 11lac draft Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied Before using Wi Fi make sure a Wi Fi access point is on and operating 1 Connect an access point to your VAIO computer Refer to Windows Help and Support Opening Windows Help and Support and the manual that came with the access point for more information 2 Open the charms and select the Fey Settings charm See Opening the Charms to open the charms
3. 1 Plug one end of the power cord 4 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable from the AC adapter 3 into the DC IN port 4 on your VAIO computer iol e Do not plug more than one device into the same AC outlet e The shape of the AC adapter varies depending on the model you purchased e Make sure that the power plug is firmly plugged into your VAIO computer Hint e You can purchase a power strip with a surge protector to help prevent damage to your VAIO computer caused by sudden power surges in an electrical storm for example Changing the Resolution Size of the Screen Image on an HDMI Connected Device You can change the screen resolution or size of your VAIO computer s screen image displayed on an external display such as a TV connected to the computer with an HDMI cable not supplied 1 Connect your VAIO computer to an HDMI equipped TV with an HDMI cable See Connecting a TV with an HDMI Input Port for more information 2 Turn on the TV 3 Start VAIO Control Center and select I mage Quality See Searching Starting Apps Settings or Files to start VAIO Control Center 4 Select Details in External Display Resolution 5 On the Select Resolution tab select the desired resolution After a few seconds the selected resolution is applied 6 If the computer image does not fit the displayable region of the TV select
4. Backup Recovery Recovery e What should do if cannot create Recovery Media e What should do if cannot start complete the recovery process e What should do if my VAIO computer becomes unstable Windows does not start e What should do if my VAIO computer becomes unstable Windows starts e What should do if cannot recover my VAIO computer from the recovery area e How do I create Recovery Media e How can restore my VAIO computer system to its factory default settings e How can I reinstall the original apps and drivers Security Password e What should do if forget the Windows password e What should do if the Enter Onetime Password message appears and Windows does not start after enter a wrong power on password three times consecutively e What should do if forget the power on password to start my VAIO computer BIOS e What should do if forget the power on password to start my VAIO computer Peripheral Devices USB e What should do if my VAIO computer does not recognize the USB device e What should do if cannot print a document Printer e What should do if my VAIO computer does not recognize the USB device e What should do if cannot print a document Switching from a Local Account to a Microsoft Account In Windows 8 you can switch between a local account and a Microsoft account By switching from a local account to a Microsoft account you can downlo
5. Ambient environment including wall material etc Apps in use Communications may be cut off depending on radio conditions e The data transfer rate specified in the specification is the theoretical maximum and may not reflect actual data transfer rate e Actual communication speed may not be as fast as the one displayed on your VAIO computer e The 2 4 GHz and 5 GHz Wi Fi frequency bands are not communicable with one another The data transfer rate of IEEE 802 11g and IEEE 802 11n 2 4 GHz may be affected by interference when used with an IEEE 802 11b product Also IEEE 802 119 and IEEE 802 11n automatically lower the transfer rate to maintain compatibility with an IEEE 802 11b product The transfer rate may be regained by changing the channel settings of your access point To stop the Wi Fi function abruptly turn off your VAIO computer and the wireless devices if any e The WLAN standard includes the encryption methods Wired Equivalent Privacy WEP which is a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA is designed to be forward compatible with the IEEE 802 11i specification It utilizes the enhanced data encryption Temporal Key Integrity Protocol TKIP
6. Note that security keys are case sensitive To check Wi Fi connection status Open the desktop and move the mouse pointer over fj the Network icon in the desktop notification area to check the Wi Fi connection status such as the access point currently connected to your VAIO computer To open the desktop see Opening the Desktop Note e On IEEE 802 11a b g n ac draft equipped models when only the 2 4 GHz Wi Fi function is enabled your VAIO computer cannot connect to a 5 GHz Wi Fi access point Also when only the 5 GHz Wi Fi function is enabled the computer cannot connect to a 2 4 GHz Wi Fi access point On IEEE 802 11b g n equipped models when the 2 4 GHz Wi Fi function is disabled the computer cannot connect to an access point Also the computer cannot connect to a 5 GHz Wi Fi access point e It may take some time to find and connect to a Wi Fi access point before starting communications via Wi Fi Hint e Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode e Once you connect your VAIO computer to the access point by entering the security key the access point will be registered in the computer You do not have to enter the security key for subsequent connections About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivale
7. Pinch on the touch screen with two fingers for zooming on an image such as a photo on Photos Pinch open to zoom in or pinch close to zoom out To rotate an image such as a photo rotate Put two fingers on the touch screen and slide them in circles to rotate an image such as a photo You cannot rotate images depending on the apps you are using To select by swiping Slide your finger in short distance in the direction that the screen does not scroll You can select an item such as an app tile or a picture Creating Partitions This topic describes how to create partitions Note e If you reduce the volume of the C drive partition you may not create Recovery Media or complete the recovery process successfully because the free space on the built in storage device is not sufficient 1 Open Control Panel select System and Security and select Create and format hard disk partitions under Administrative Tools See Opening Control Panel to open Control Panel If the User Account Control window appears select Yes 2 Right click the C drive and select Shrink Volume 3 Enter the size of the partition to be created in Enter the amount of space to shrink in MB and select Shrink 4 Right click Unallocated and select New Simple Volume 5 Follow the on screen instructions Hint e If you are signed in to your VAIO computer as a standard user you may be prompted to enter an administrator name and password Creatin
8. Why can t use the BLUETOOTH R function when sign in to my VAIO computer as a user with a standard user account e The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer Sign in to the computer as a user with administrative rights Why is my BLUETOOTH R connection slow Data transfer speed depends on obstructions and or the distance between the two devices radio wave quality and the device configuration or apps in use Move your VAIO computer and BLUETOOTH device closer to each other If a version of a BLUETOOTH standard employed on the BLUETOOTH device with which you want to communicate is not the same version as the one employed on your VAIO computer the communication speed may become slower If your VAIO computer is compliant with BLUETOOTH high speed technology and the following two conditions are met high speed communications are available However some BLUETOOTH profiles do not support high speed communications The BLUETOOTH device with which you want to communicate supports BLUETOOTH high speed technology Both the Wi Fi R Wireless LAN and BLUETOOTH functions on the computer are enabled What should do if cannot find the BLUETOOTH R device want to communicate with Shorten the distance between your VAIO computer and the BLUETOOTH device within 33 feet 10 meters If the computer is more than 33 feet 10 meters away from the BLUETOOTH device communicati
9. You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function 1 Connect an external device to your VAIO computer 2 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 3 Select Start from media USB device optical disc The booting process from the external device starts Note e Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up Some devices cannot be used to boot the computer or cannot be used with the computer e If an AC adapter is supplied with the external device be sure to connect it to an AC power source in advance About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer While the computer is on the ASSIST button starts VAIO Care While the computer is off the ASSI ST button displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example when Windows does not start e If the VAIO Care Rescue Mode screen is displayed and five minutes pass without any operation your VAIO computer automatically turns off Removing Recovery Content to Free up Disk Space Your built in storage device contains the recove
10. e The area around the air exhaust vent may become extremely hot while your VAIO computer is on Be careful before touching the area e Do not place any object near the air exhaust vent that may block the vent Hint e Your VAIO computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs move the computer a suitable distance away from the radio or TV Ergonomic considerations Whenever possible you should attempt to take account of the following ergonomic considerations Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfortable Sit in a relaxed upright posture and avoid slouching forward or leaning far backwards Viewing angle of the computer screen Use the screen tilting feature to find the best position Make sure the computer screen is at or Slightly below eye level when you are sitting in front of your VAIO computer Adjust the brightness level of the display as well You can reduce eye strain and muscle fatigue by adjusting the tilt and brightness level of the computer screen to the proper position Lighting Choose a location where windows and lights do not cause glare and reflection on the computer screen Use indirect lighting to avoid bright spots on the computer screen Proper lighting adds to your comfort and work efficiency e While adjusting the viewing ang
11. e With the USB charging settings enabled power consumption when your VAIO computer is off or in Hibernate mode or Sleep mode increases because the computer supplies power to the USB port even when a USB device is not connected to the port e When the USB charging settings are enabled you cannot use the remote wake up function on the USB device connected to the USB port that supports USB charging Hint e The USB charging settings are disabled by default Connecting a USB Device You can connect a Universal Serial Bus USB device such as a mouse floppy disk drive speaker or printer to your VAIO computer Installation of the device driver supplied with the USB device may be required when connecting Refer to the manual that came with the device for more information 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 not supplied into the USB port Y A mnm Gae e You may need to install the driver supplied with your USB device before use Refer to the manual that came with the USB device for more information e In order to print documents be sure the USB printer is compatible with your version of Windows e Before disconnecting USB speakers from your VAIO computer stop DVD or music playback or turn off the computer If you disconnect the USB speakers during playback it may cause a malfunction For information on how to remove a USB device refer to the manual that came with the dev
12. y Power button e If you press and hold down the l Power button for more than 4 or 10 seconds your VAIO computer will turn off automatically Doing this will erase all unsaved data e By default your VAIO computer automatically enters Hibernate mode when the battery pack is running out of power However depending on the operating conditions the computer may fail to enter Hibernate mode If this occurs and the battery pack is running out of power the computer will be turned off resulting in loss of unsaved data While the computer is running on battery power save data frequently e Before moving your VAIO computer make sure that the computer is off to avoid impact or vibration to the running hard disk drive If the computer is equipped with the power indicator make sure that it is completely off Hint e By default your VAIO computer enters Sleep mode automatically after a certain period of inactivity while running on AC power e The operations below also place your VAIO computer into Sleep mode Press the 4 Power button with the default setting Changing the Intel Smart Connect Technology Sleep Mode Settings You can change the Intel Smart Connect Technology settings in VAIO Control Center With this function your VAIO computer connects to the Internet regularly and enables you to obtain the latest updates on email Social Networking Services SNSs etc even if the computer is in Sleep mode 1 Start VAIO Co
13. In such a case wait for a while before using the touch screen e Keep the touch screen clean for good touch sensitivity Dirt may cause damage or a malfunction About the Touch Screen Touch screen equipped models The touch screen enables direct interaction with your VAIO computer using your finger s You can perform various gestures on the touch screen Your VAIO computer supports multi touch input e Your VAIO computer is equipped with a capacitive touch screen When using it note the following characteristics of the capacitive touch screen The touch screen will not work if you touch it with fingernails or if you wear gloves If tapping triggers an unintentional operation make sure that no other parts of your body are in contact with the touch screen The surface of the touch screen may get hot This is normal and does not indicate a malfunction Even though the surface of the touch screen is tempered glass it could still become damaged Treat it with adequate care If it breaks small granular shards may scatter and cause injury Do not drop the touch screen or subject it to a strong impact Do not scratch the surface A surface flaw may cause the glass to break A protection sheet may be attached to the LCD screen frame at the factory Remove the sheet before use otherwise the touch screen may not work correctly Some apps do not accept touch screen operations How to Use the Touch Screen Touch screen equipped
14. Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied Before using Wi Fi make sure a Wi Fi access point is on and operating 1 Connect an access point to your VAIO computer Refer to Windows Help and Support Opening Windows Help and Support and the manual that came with the access point for more information 2 Open the charms and select the Fey Settings charm See Opening the Charms to open the charms 3 Select Change PC settings in the lower right corner 4 Select Wireless in the left pane of the PC settings screen 5 Change Airplane mode to Off and the Wi Fi setting under Wireless devices to On 6 Open the charms and select the fej Settings charm See Opening the Charms to open the charms 7 Select the network icon 8 Select the desired access point and Connect After the connection is established Connected appears in the selected wireless access point field If a security key entry window appears enter the security key as required and select OK See About a Security Key for Wi Fi R Wireless LAN for more information Note that security keys are case sensitive To check Wi Fi connection status Open the desktop and move the mouse pointer over all the Network icon in the desktop notification area to check the Wi Fi connection status such as the access point currently connected to your VAIO computer To open the d
15. Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 5 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround sound decoder device and the other end to the HDMI output port on your VAIO computer Hint e You can adjust the screen resolution of the connected TV with your VAIO computer See Changing the Resolution Size of the Screen Image on an HDMI Connected Device for more information e With the HDMI connection the volume can be adjusted by the connected audio device only Your VAIO computer has no control over the output volume of any connected devices Changing the Sound Output Device If there is no sound coming from an external device connected to your VAIO computer you need to change the device for sound output 1 Open Control Panel and select Hardware and Sound See Opening Control Panel to open Control Panel 2 Select Sound 3 Select the Playback tab 4 Ensure there is a check mark next to the icon of the device you intend to output computer sound from If there is no check mark next to the icon select it and Set Default 5 Select OK To change the sound rate and bit depth The sound rate and bit depth of the digital audio output signal should be set according to your digital audio device Follow the above steps 1 to 3 and then select the HDMI device icon and Properties On the Advanced tab select the sample rate and b
16. as the factory default setting If you want to store data in another partition such as D drive change the partition size and create a new partition For more information on how to create partitions see Creating Partitions Hint e Some models may have D drive as the factory default setting About Recovery Recovery is the process of restoring the built in storage device back to its original factory condition Refresh is the process of reinstalling the operating system with the main settings and personal data retained Refresh your VAIO computer first if the computer becomes unstable If the problem persists recover the computer There are two ways to recover the computer e From Recovery Media e From the recovery area e The 64 GB or 128 GB SSD equipped models do not support the refresh function If you want to check the capacity of the SSD press the ASSIST button while your VAIO computer is off to display the VAIO Care Rescue Mode screen and select Start BIOS setup When do I have to perform recovery or refresh e If your VAIO computer has become unstable e If your VAIO computer has been infected with a computer virus e If your VAIO computer is experiencing problems which cannot be solved through troubleshooting e If you have formatted the C drive by mistake Which apps should I use to recover or refresh my VAIO computer or create Recovery Media Use the following apps VAIO Care e Creating Recovery Media e C
17. do do do do do do do if my microphone does not work if do not hear sound from speakers or headphones if hear microphone feedback from speakers when using my microphone if my microphone does not work if hear microphone feedback from speakers when using my microphone if my VAIO computer screen freezes if the pointer does not move if my keyboard configuration is wrong if cannot enter certain characters with my keyboard if the keyboard does not work if my VAIO computer screen freezes if the pointer does not move e How do I disable the touch pad e Why can t I use the touch pad Camera e What should do if captured images flicker e Why are captured images poor in quality e What should do if captured images contain dropped frames and audio interruptions e Why does the viewfinder show no images or poor quality images e Why is the video input from the built in camera suspended momentarily LAN e How can find the physical address MAC address of the built in wireless network interface of my VAIO computer e What should do if cannot play back movies or audio tracks received via Wi Fi R Wireless LAN or their playback is interrupted Why is the data transfer speed slow e What should do if do not know the SSID or security key for the access point e What should do if cannot connect my VAIO computer to an access point or the Internet e What should do if c
18. turn off your VAIO computer About NFC NFC supported models Near Field Communication NFC is a short range wireless technology The communication distance of NFC is approximately 4 inches 10 cm Opening Windows Help and Support You can open Windows Help and Support by following these steps 1 Open the charms and select the Je Search charm See Opening the Charms to open the charms 2 Select Apps 7 3 Enter Help and Support in the search box 2 4 Select Help and Support 3 Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity In Sleep mode the computer will retain its current state including data you are working on while you take a break See Using Sleep Mode for more information on Sleep mode When you do not use your VAIO computer for a while To avoid losing unsaved data follow these steps to shut down your VAIO computer 1 Save your data and close all running apps 2 Turn off any peripherals connected to your VAIO computer 3 Open the charms and then select the Fel Settings charm See Opening the Charms to open the charms 4 Select A Power and Shut down After a short time your VAIO computer automatically turns off If the computer is equipped with the power indicator the green power indicator light turns off e An improper shutdown may cause loss o
19. 3 Select Change PC settings in the lower right corner 4 Select Wireless in the left pane of the PC settings screen 5 Change Airplane mode to Off and the Wi Fi setting under Wireless devices to On 6 Open the charms and select the fej Settings charm See Opening the Charms to open the charms 7 Select the network icon 8 Select the desired access point and Connect After the connection is established Connected appears in the selected wireless access point field If a security key entry window appears enter the security key as required and select OK See About a Security Key for Wi Fi R Wireless LAN for more information Note that security keys are case sensitive To check Wi Fi connection status Open the desktop and move the mouse pointer over fj the Network icon in the desktop notification area to check the Wi Fi connection status such as the access point currently connected to your VAIO computer To open the desktop see Opening the Desktop Note e On IEEE 802 11a b g n ac draft equipped models when only the 2 4 GHz Wi Fi function is enabled your VAIO computer cannot connect to a 5 GHz Wi Fi access point Also when only the 5 GHz Wi Fi function is enabled the computer cannot connect to a 2 4 GHz Wi Fi access point On IEEE 802 11b g n equipped models when the 2 4 GHz Wi Fi function is disabled the computer cannot connect to an access point Also the computer cannot connect to a 5 GHz Wi Fi access point
20. Disk Space e Checking the Volume of the Recovery Area Partition e Creating Partitions e Creating Other Drives Modifying Partitions Refresh e About Recovery e Refreshing Your VAIO Computer Security VAIO computer e Keeping Your VAIO Computer in Optimum Condition VAIO Care e Using VAIO Update Internet e Using the Antivirus App for Your VAIO Computer Password e Creating Changing Removing Your Windows Password e Setting Changing the Power on Password e Removing the Power on Password BIOS e Setting Changing the Power on Password e Removing the Power on Password Service and support e Keeping Your VAIO Computer in Optimum Condition VAIO Care e Using VAIO Update Other Operations VAIO computer Adjusting the Angle of the Stand Power Charging the Battery Pack Turning On Your VAIO Computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Restarting Your VAIO Computer Charge Indicator Status List Using Sleep Mode Changing the Intel Smart Connect Technology Sleep Mode Settings Changing the Low Battery Hibernation Settings About Sleep Mode Battery Checking the Battery Charge Capacity Charging the Battery Pack Extending the Battery Life Charge Indicator Status List Changing the Intel Smart Connect Technology Sleep Mode Settings Changing the Low Battery Hibernation Settings About Sleep Mode Prolonging the Battery Lifespan Display Notes on Using
21. Near a metallic product such as a metal frame desk or metallic furniture Near a material that has a high level of magnetic interference such as a magnet a magnetic holder or speakers e Calibrating the built in digital compass may correct the direction See Notes on Built In Sensors for more information Why doesn t the computer screen rotate e The screen rotation may be disabled Open the charms and select the fe Settings charm and then check the display settings To open the charms see Opening the Charms e The screen rotation is disabled while your VAIO computer is connected to an external display If you connect the computer to an external display while using the computer in portrait orientation the computer screen automatically changes to landscape horizontal orientation Why do sound interruptions and or dropped frames occur when play high definition videos such as those recorded with the AVCHD digital video camcorder e Playing high definition videos requires substantial hardware resources such as CPU GPU or system memory performance on your VAIO computer During the video playback some operations and or functions may become unavailable and sound interruptions dropped frames and playback failure may occur depending on the configuration of the computer Why do sound interruptions and or dropped frames occur when play high definition videos such as those recorded with the AVCHD digital video camcorder e Play
22. Output Device between Your VAIO Computer and a TV e Adjusting the Microphone Volume e Adjusting the Speakers Volume e Changing the Sound Output Device e Playing Optimized Sound for Your VAIO Computer Using the ClearAudio Mode Speakers e Adjusting the Speakers Volume e Playing Optimized Sound for Your VAIO Computer Using the ClearAudio Mode Microphone e Adjusting the Microphone Volume Optical digital output e Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV Button e About the ASSIST Button Recovery e About the ASSIST Button Touch pad e Using the Touch Pad Camera e Using the Built in Camera Internet e Using the Antivirus App for Your VAIO Computer Password e Creating Changing Removing Your Windows Password e Setting Changing the Power on Password e Switching from a Local Account to a Microsoft Account e Removing the Power on Password Memory module e Viewing the System Information BIOS e Booting Your VAIO Computer from External Devices e Setting Changing the Power on Password e Using Intel R Anti Theft Technology Intel R Anti Theft Technology supported models e About the ASSIST Button e Removing the Power on Password Service and support e Updating Your VAIO Computer e Keeping Your VAIO Computer in Optimum Condition VAIO Care e Using VAIO Update Touch panel e Notes on Using the Touch Screen Touch screen equipped models e Enl
23. Power on Password you cannot start your VAIO computer When you forget your user password Enter the machine password to reset the user password at the BIOS setup screen When you forget your machine password The password needs to be reset and a fee will be charged To reset the password contact an authorized Sony service support center What should do if forget the power on password to start my VAIO computer e If you forget the password Setting Changing the Power on Password you cannot start your VAIO computer When you forget your user password Enter the machine password to reset the user password at the BIOS setup screen When you forget your machine password The password needs to be reset and a fee will be charged To reset the password contact an authorized Sony service Ssupport center What should do if cannot charge the device connected to the USB port that supports USB charging e Make sure that the USB Charging setting is enabled See Charging a USB Device for more information Why do sound interruptions and or dropped frames occur when play high definition videos such as those recorded with the AVCHD digital video camcorder e Playing high definition videos requires substantial hardware resources such as CPU GPU or system memory performance on your VAIO computer During the video playback some operations and or functions may become unavailable and sound interruptions dropped frames and pla
24. Windows Update from the list and follow the on screen instructions to complete the updates VAIO Update VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on your VAIO computer 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Settings or Files to start VAIO Update To update Windows Store apps Be sure to update the Windows Store app If an update is required a number will appear in the Store tile of the Start screen 1 2 Select the Store tile to open it Select Updates in the upper right of the screen The number in the bracket shows the number of programs you can use Set a check mark for the apps you want to update then select Install To update the apps later remove the check mark What should do if my VAIO computer does not turn on the power indicator light does not turn on in green Make sure all cables are securely connected to devices such as between your VAIO computer and the AC adapter the AC adapter and the power cord and the power cord and an AC outlet See Connecting a Power Source If you plug the power cord of your VAIO computer into a power strip with a switch make sure the switch is turned on and the power cord of the power strip is securely plugged into an AC outlet If you do not turn off your VAIO computer through the normal procedure the power controller may be suspended due to a prog
25. a hard disk malfunction Be sure to disconnect all cables connected to the computer before moving it e Do not drop or hit your VAIO computer Even a slight shock or vibration may cause a hard disk malfunction e Do not place your VAIO computer in an unstable position Cleaning Your VAIO computer LCD screen Before cleaning your VAIO computer read the following precautions for the correct cleaning procedure When cleaning your VAIO computer e Turn off your VAIO computer and unplug the AC adapter before cleaning the computer e Use a soft dry cloth to wipe debris and dust off your VAIO computer e Be sure to use a Soft dry cloth when cleaning your VAIO computer If the computer is badly soiled fog the surface of the computer with your breath and wipe off the dirt or clean off with a lightly wet cloth and then wipe remaining moisture away with a dry cloth e Do not use solvents such as benzine acetone alcohol thinner or commercially available cleaners as these may cause damage to the surface or coating of your VAIO computer e Use a blower to blow off debris and dust underneath the keys keycaps Do not remove any keycap from the keyboard Do not use a vacuum cleaner as it may cause a malfunction When cleaning your LCD screen e Be sure to use a soft dry cloth when cleaning your VAIO computer If the LCD screen is badly soiled fog the surface of the LCD screen with your breath and wipe off the dirt or clean off with a ligh
26. appears select your desired language then OK e To perform custom recovery select Tools and Start advanced recovery wizard e If you cannot recover your VAIO computer using the USB flash drive connect the drive to another USB port on the computer and then try recovering the computer again About Recovery Recovery is the process of restoring the built in storage device back to its original factory condition Refresh is the process of reinstalling the operating system with the main settings and personal data retained Refresh your VAIO computer first if the computer becomes unstable If the problem persists recover the computer There are two ways to recover the computer e From Recovery Media e From the recovery area e The 64 GB or 128 GB SSD equipped models do not support the refresh function If you want to check the capacity of the SSD press the ASSIST button while your VAIO computer is off to display the VAIO Care Rescue Mode screen and select Start BIOS setup When do I have to perform recovery or refresh e If your VAIO computer has become unstable e If your VAIO computer has been infected with a computer virus e If your VAIO computer is experiencing problems which cannot be solved through troubleshooting e If you have formatted the C drive by mistake Which apps should I use to recover or refresh my VAIO computer or create Recovery Media Use the following apps VAIO Care e Creating Recovery Media e Checking
27. as a user without administrative rights Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Note e To perform the update settings below your VAIO computer must be connected to the Internet Windows Update Windows Update enables you to make your VAIO computer more stable 1 Open the charms and select the Je Search charm See Opening the Charms to open the charms 2 Select Settings and enter Windows Update in the search box 3 Select Windows Update from the list and follow the on screen instructions to complete the updates VAIO Update VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on your VAIO computer 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Settings or Files to start VAIO Update To update Windows Store apps Be sure to update the Windows Store app If an update is required a number will appear in the Store tile of the Start screen 1 Select the Store tile to open it 2 Select Updates in the upper right of the screen The number in the bracket shows the number of programs you can use 3 Set a check mark for the apps you want to update then select Install To update the apps later remove the check mark Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can
28. automatically turns off If the computer is equipped with the power indicator the green power indicator light turns off Note e An improper shutdown may cause loss of unsaved data or cause your VAIO computer to malfunction e To disconnect your VAIO computer completely from an AC power source turn off the computer and then unplug the power cord from the AC outlet Hint e If you select Shut down while holding down the Shift key in step 4 you can place your VAIO computer into the minimum power consumption state ACPI S5 mode In this case the fast boot function is temporarily disabled on the next start up Using the Antivirus App for Your VAIO Computer Protect your VAIO computer against computer viruses by using the antivirus app You can keep the antivirus app current with the latest updates by downloading and installing the updates from the website of the app publisher To update the antivirus app find the antivirus app installed on your VAIO computer from the following and follow these steps 1 Make sure your VAIO computer is connected to the Internet 2 Perform any of these operations according to the preinstalled antivirus app For Trend Micro Start Trend Micro Titanium Maximum Security For McAfee Start McAfee LiveSafe Internet Security McAfee Internet Security or McAfee Total Protection For Kaspersky Internet Security Start Kaspersky Internet Security 3 Follow the on screen instructions e The actual proc
29. change the thickness of the pen s line accordingly Replacing the Battery of the Pen Digitizer Stylus supplied models Replace the battery when the pen Digitizer Stylus begins to function incorrectly Based on usage of approximately 4 hours a day expect to replace the battery every 18 months Use an LR61 LR8D425 alkaline battery 1 Remove the Tail cap from the pen then remove the battery 2 Insert the battery into the pen with the side toward the nib 3 Reattach the Tail cap Note e Do not remove the Tail cap except for when replacing the battery e If you do not intend to use the pen for a while remove the battery e The pen should not be used with a commercially available rechargeable battery Using a rechargeable battery may result in battery leakage and malfunction e When the battery power becomes low replace with a new battery promptly Keeping a depleted battery in the pen may cause battery leakage e Do not attempt to recharge a battery e Refer to the supplied safety manual Using the Pen Hook Digitizer Stylus supplied models By using the pen hook you can carry your VAIO computer with the supplied pen Digitizer Stylus attached to the computer 1 Attach the pen hook to the hole 4 on the back of your VAIO computer The Tail cap contains a magnet Do not bring an object easily affected by magnetic interference such as a credit card close to the pen Doing so may result in loss of re
30. computer screen e Your VAIO computer may not have sufficient video memory to display high resolution videos In such a case lower the resolution of the LCD screen See Changing the Resolution Size of the Screen Image for more information e If you have selected to use an external display using the Fn F7 keys and the external display is disconnected from your VAIO computer the computer screen may be unable to display the video In such a case stop video playback press the Fn F7 keys several times to select the computer screen as the display output and then press the Enter key Then restart video playback What should do if my computer screen goes blank e Make sure your VAIO computer is on and not in a power saving mode See Using Sleep Mode for more information e Make sure your VAIO computer is securely plugged into an AC outlet If the computer is equipped with the power indicator make sure it is on See Connecting a Power Source for more information e The computer screen may be off Press any key on the keyboard e The display output may be set to an external display Press the Fn F7 keys several times to select your desired display output and then press the Enter key See Selecting Display Modes for more information e If you wait for a while and the computer screen remains blank follow the procedures below Press and hold down the O Power button for more than 4 or 10 seconds If your VAIO computer is equipped wit
31. copy is needed It is strongly recommended that you back up your data regularly If you can start Windows back up and restore your data with the Windows feature To use the feature open Control Panel and select System and Security and File History Restoring System Files Using the Restore Point when You cannot Start Windows When you cannot start Windows follow these steps to restore computer system files If you use Recovery Media optical discs on the model without a built in optical disc drive connect an external optical disc drive not supplied to your VAIO computer See Connecting an External Drive for more information on how to connect the external optical disc drive If an AC adapter or a power cable is supplied plug it into a power source 1 Insert Recovery Media optical discs into the optical disc drive or connect a USB flash drive to the USB port on your VAIO computer while the computer is in Normal mode 2 Turn off your VAIO computer 3 Press the ASSIST button to display the VAIO Care Rescue Mode screen and select Start from media USB device optical disc Follow the on screen instructions until the Choose an option screen appears 4 Select Troubleshoot Advanced options and System Restore 5 Select your operating system The System Restore window appears 6 Select Next 7 Select a restore point and Next The confirmation window of the selected restore point appears 8 Select Finish to confirm the
32. desired account name Hint e To create a new user account you need to sign in as an administrator Then open the charms and select the fe Settings charm Select Change PC settings in the lower right corner and select Users in the left pane To open the charms see Opening the Charms Opening Windows Help and Support You can open Windows Help and Support by following these steps 1 Open the charms and select the Je Search charm See Opening the Charms to open the charms 2 Select Apps 1 3 Enter Help and Support in the search box 2 4 Select Help and Support 3 Parts and Controls on the Back Describes the features on the back of the VAIO computer such as connection ports 1 ASSIST button About the ASSIST Button 2 IN b24 Touch mark Using NFC One touch functions NFC supported models 3 Built in rear camera Using the Built in Camera 4 Air intake vent 5 Built in rear camera indicator Using the Built in Camera 6 A hole for the pen hook Using the Pen Hook Digitizer Stylus supplied models 7 Built in stereo speakers 8 Stand Opening the Stand Closing the Stand Adjusting the Angle of the Stand Note e The back part at the top near the air exhaust vent may become hot during use Take care when touching it e Do not install your VAIO computer where the air intake vent or air exhaust vent may be blocked e Do not carry your VAIO computer by its stand hold the sides Parts
33. e When the USB charging settings are enabled you cannot use the remote wake up function on the USB device connected to the USB port that supports USB charging Hint e The USB charging settings are disabled by default Connecting a USB Device You can connect a Universal Serial Bus USB device such as a mouse floppy disk drive speaker or printer to your VAIO computer Installation of the device driver supplied with the USB device may be required when connecting Refer to the manual that came with the device for more information 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 not supplied into the USB port mnm ioe e You may need to install the driver supplied with your USB device before use Refer to the manual that came with the USB device for more information e In order to print documents be sure the USB printer is compatible with your version of Windows e Before disconnecting USB speakers from your VAIO computer stop DVD or music playback or turn off the computer If you disconnect the USB speakers during playback it may cause a malfunction For information on how to remove a USB device refer to the manual that came with the device e To protect your VAIO computer and or USB devices from damage observe the following When moving your VAIO computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put your VAIO computer in a bag
34. fast boot function is temporarily disabled on the next start up Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer 1 Save your data and close all running apps 2 Open the charms and select the Fel Settings charm See Opening the Charms to open the charms 3 Select Power and Restart Your VAIO computer will restart Using Sleep Mode In Sleep mode you can step away from your VAIO computer while retaining the computer s state including data you are working on To activate Sleep mode 1 Open the charms and select the Fey Settings charm See Opening the Charms to open the charms 2 Select Power and Sleep If your VAIO computer is equipped with the power indicator it turns off when the computer enters Sleep mode with the default setting To return to Normal mode 1 Press the Power button Note e If you press and hold down the l Power button for more than 4 or 10 seconds your VAIO computer will turn off automatically Doing this will erase all unsaved data e By default your VAIO computer automatically enters Hibernate mode when the battery pack is running out of power However depending on the operating conditions the computer may fail to enter Hibernate mode If this occurs and the battery pack is running out of power the computer will be turned off resulting in loss of unsaved data While the comput
35. footbridge or a concourse of an airport or train station Near or inside a train or a car Near a transformer on the ground or high voltage power lines Near a metallic product such as a metal frame desk or metallic furniture Near a material that has a high level of magnetic interference such as a magnet a magnetic holder or speakers The supplied pen Digitizer Stylus supplied models and the keyboard contain magnets If you bring the pen or keyboard close to the magnetometer 1 on your VAIO computer the digital compass may not work properly e Adjusting the angle of the LCD screen may reduce the accuracy of the built in digital compass however this is normal and does not indicate a malfunction In such a case you need to calibrate the digital compass Move away from materials that cause magnetic interference such as metallic products or magnets and perform the following operations while running an app that uses the digital compass Before performing the operations keep the pen Digitizer Stylus supplied models and the keyboard away from your VAIO computer and fold the stand on the back of the computer Place your VAIO computer on a flat surface hold the computer with both hands then rotate it 360 degrees clockwise once with the LCD screen up Place your VAIO computer on a flat surface hold the computer with both hands then rotate it 360 degrees lengthwise once Place your VAIO computer on a flat
36. icon and Set Default If the icon is not displayed make sure the microphone is properly connected to your VAIO computer An external microphone with a 3 pole mini plug does not work with the headset compatible headphone jack Q The microphone of your headset may not work with your VAIO computer Use a Sony smartphone compatible headset What should do if do not hear sound from speakers or headphones Check if the volume from speakers or headphones is not minimized Keep pressing the Fn F4 keys to turn up the volume loud enough to hear sound See Combinations and Functions with the Fn Key for more information Check if the volume in Windows is not turned off or minimized See Adjusting the Volume in Windows for more information When the volume is turned off select Deactivate muting to turn on the volume When the volume is minimized turn up the volume When connecting external speakers or headphones check the following Make sure external speakers or headphones are properly connected to your VAIO computer See Connecting External Speakers Headphones Headset for more information If external speakers require external power make sure the speakers are securely connected to an AC outlet Make sure external speakers are turned on Make sure the volume from external speakers is not minimized Make sure the sound output device is correctly selected See Changing the Sound Output Device for more i
37. in addition to user authentication using 802 1X and Extensible Authentication Protocol EAP Data encryption protects the vulnerable wireless link between clients and access points Besides that there are other typical LAN security mechanisms to ensure privacy such as password protection end to end encryption virtual private networks and authentication WPA2 the second generation of WPA provides stronger data protection and network access control and is also designed to secure all versions of 802 11 devices including 802 11b 802 11a 802 11g 802 11n and 802 11lac draft standards multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Institute of Standards and Technology NIST FIPS 140 2 compliant AES encryption algorithm and 802 1X based authentication WPA2 is backward compatible with WPA Stopping Wi Fi R Wireless LAN Communications You can stop Wi Fi communications by following these steps 1 Open the charms and select the fe Settings charm See Opening the Charms to open the charms 2 Select the network icon 3 Select the desired access point and Disconnect e Do not disable the Wi Fi function while accessing remote documents files or resources as it may result in data loss About the Wi Fi R Wireless LAN Standards Wi Fi allows your VAIO computer to connect to a network through a wireless connection Wi Fi
38. in case of emergency for example when Windows does not start e If the VAIO Care Rescue Mode screen is displayed and five minutes pass without any operation your VAIO computer automatically turns off Backing Up Your Data when You cannot Start Windows If you cannot start Windows back up your data with VAIO Care Rescue Mode VAIO recovery solutions 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start troubleshooting recovery Follow the on screen instructions until the Choose an option screen appears 3 Select Troubleshoot and VAIO recovery solutions Follow the on screen instructions until the VAIO Care Rescue Mode VAIO recovery solutions screen appears 4 Select Tools and Rescue Data 5 Follow the on screen instructions Hint e If the display language selection window appears in step 3 select your desired language then OK e Alternatively you can start VAIO Care Rescue Mode VAIO recovery solutions with Recovery Media See Recovering from Recovery Media for more information e It is recommended that you select an external hard disk drive as a location to save rescued files if you select Custom rescue Notes on using VAIO Care Rescue Mode VAIO recovery solutions e Handle rescued files with care to protect from unauthorized access Disable the Windows hard disk drive encryption feature before using VAIO Care Rescue Mode VAIO recovery
39. materials running apps etc e If you are using an access point the device may be temporarily overloaded depending on how many other devices are communicating via the access point Wait for a while and try again e Change the channel setting of your access point By changing the channel interference on your wireless network may be reduced and data transfer speed may improve If access point channel interference occurs data transfer speed may be reduced e If your access point interferes with other access points change the access point channel Refer to the manual that came with your access point for more information e Make sure that a microwave oven is not operating near your Wi Fi devices The 2 4 GHz frequency band on which Wi Fi operates is used by various devices and apparatus If you use a microwave oven while communicating via Wi Fi data transfer rate may slow down communication range may narrow or communication may be interrupted What should do if do not know the SSID or security key for the access point e You can find the key in the setting screen of your access point Refer to the manual that came with your access point for more information What should do if cannot connect my VAIO computer to an access point or the Internet e See What should do if cannot use the Wi Fi R Wireless LAN function e Make sure the access point is on e Check the access point settings In the following settings your VAIO c
40. may produce a residual image on the LCD screen This does not indicate a malfunction When the computer returns to normal temperature the screen returns to normal e A residual image may appear on the LCD screen if the same image is displayed for an extended period of time The residual image disappears after a while You can use a screen saver to prevent residual images Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays For example if you have an external display connected to the monitor port the computer screen and the external display can function as a single desktop 1 Right click on the desktop and select Screen resolution See Opening the Desktop to open the desktop 2 Select Extend these displays from the drop down list next to Multiple Displays and OK The setting options vary depending on the number of the connected external displays e Your external display may not support the Multiple Monitors function e Certain apps may not be compatible with the Multiple Monitors settings e Do not change the display settings while using video image apps or playing DVDs as it may cause unsuccessful playback display or unstable system operations Change the display settings after you exit the video image app Hint e You can set the screen resolution for each display used for the Multiple Monitors function Selecting Display Modes You can
41. menus To drag With the pointer on your desired item or object press the left button once and while holding down the button slide your finger on the touch pad Alternatively tap on the touch pad twice quickly and on the second tap slide your finger To drag and drop Drag an icon such as a file to your desired location and release your finger from the left button Alternatively tap the icon twice quickly and on the second tap slide your finger to your desired location and lift the finger off the touch pad To scroll Slide two fingers up and down on the touch pad to scroll vertically on the screen Slide two fingers from side to side on the touch pad to scroll horizontally on the screen To open the app menu Put your finger on the top edge of the touch pad and slide the finger down The app menu does not appear if an app does not support the app menu To open the charms Put your finger on the right edge of the touch pad and slide the finger left See Opening the Charms for more information To switch apps Put your finger on the left edge of the touch pad and slide the finger right to switch to the running app When more than one app is running repeat this action to switch apps in descending order from the last used app e The gesture function Scroll open the app menu open the charms switch apps may not work depending on the operating condition of your VAIO computer or the touch pad settings U
42. models You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer Basic operations To click tap Tap on the touch screen once with a finger You can select a button such as OK and Cancel or an item in a menu by tapping it To double click double tap Tap on the touch screen twice in quick succession with a finger You can start an app such as a word processor or a spreadsheet program or open a file by double tapping its icon To drag Put a finger on the desired point on the touch screen and slide the finger You can move a file or change the window size with this motion To drag and drop Touch the desired file icon slide to another folder window or app icon and then lift your finger off the screen You can move or copy a file with this motion Advanced operations You can make a simple motion gesture with your fingers on the touch screen to operate your VAIO computer The response to a gesture varies depending on the apps To right click touch and hold Touch and hold the desired point on the touch screen for a few seconds and lift your finger off the screen Depending on the point you touch you can display various menus To scroll Touch and slide a scrollable area of a window such as an Internet Explorer window You can also drag the slider on the vertical scroll bar of the selected window to scroll the window To zoom in or out on an image such as a photo zoom
43. not use any other AC adapter as it may cause a malfunction e Do not connect the AC adapter to a power conversion device such as a travel power converter It may cause overheating or a malfunction e If the AC adapter cable becomes damaged or broken do not use it Notes on turning on your VAIO computer e Because your VAIO computer contains magnetic components keep magnetic storage media away from the computer as it may cause data corruption e Keep magnetic devices away from your VAIO computer Using Sleep Mode In Sleep mode you can step away from your VAIO computer while retaining the computer s state including data you are working on To activate Sleep mode 1 Open the charms and select the Fol Settings charm See Opening the Charms to open the charms 2 Select Power and Sleep If your VAIO computer is equipped with the power indicator it turns off when the computer enters Sleep mode with the default setting To return to Normal mode 1 Press the O Power button e If you press and hold down the l Power button for more than 4 or 10 seconds your VAIO computer will turn off automatically Doing this will erase all unsaved data e By default your VAIO computer automatically enters Hibernate mode when the battery pack is running out of power However depending on the operating conditions the computer may fail to enter Hibernate mode If this occurs and the battery pack is running out of power the computer wi
44. on screen instructions until the Choose an option screen appears Select Troubleshoot and Refresh your PC Most user data saved on your built in storage device some Windows settings and all apps downloaded from Windows Store will be retained even after you refresh your VAIO computer However some app settings or files in the specific folders may not be retained Confirm the following list for details of which settings are retained and which data is erased after you refresh the computer Settings retained after you refresh your VAIO computer The following settings will be retained after you refresh your VAIO computer e Library settings e User accounts local domain Microsoft account and group memberships e Domain settings e Windows Update settings e Start screen and lock screen background e Desktop themes e International settings e Wireless network profiles e Settings configured in Windows Welcome Data erased after you refresh your VAIO computer The data in the folders specified below will be erased after you refresh your VAIO computer e Windows e Program Files e Program Files x86 e ProgramData e Users User name AppData e Save important data in advance e Copyright protected data such as digital broadcast data or music files organized by digital media playback apps may not be available even if the data is retained in the same location after you refresh your VAIO computer Refer to the help file in
45. on the screen and Apply 3 If a message appears and recommends signing out select Sign out now 4 Sign in again The text font size for Windows changes How to Use the Touch Screen Touch screen equipped models You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer Basic operations To click tap Tap on the touch screen once with a finger You can select a button such as OK and Cancel or an item in a menu by tapping it To double click double tap Tap on the touch screen twice in quick succession with a finger You can start an app such as a word processor or a spreadsheet program or open a file by double tapping its icon To drag Put a finger on the desired point on the touch screen and slide the finger You can move a file or change the window size with this motion To drag and drop Touch the desired file icon slide to another folder window or app icon and then lift your finger off the screen You can move or copy a file with this motion Advanced operations You can make a simple motion gesture with your fingers on the touch screen to operate your VAIO computer The response to a gesture varies depending on the apps To right click touch and hold Touch and hold the desired point on the touch screen for a few seconds and lift your finger off the screen Depending on the point you touch you can display various menus To scroll Touch and slide a sc
46. pointer on the screen Hold the pen close to the screen without touching the screen A small pointer appears on the screen Move the pen in the desired direction To click tap Tap the desired point on the screen with the pen Use this action to select an option such as OK or Cancel to select a menu item or to perform other operations such as when you would normally use the left mouse button To double click double tap Tap the desired point on the screen twice in quick succession with the pen You can start an app or open a file by double tapping its icon To right click press and hold down Press and hold down the lower button of the pen then tap once on the desired point on the screen Depending on where you tapped the screen a drop down menu may appear You can also perform the same operation by holding the pen at the desired point for a few seconds To drag move an item Gently place the pen on the item to be moved then drag the item on the screen to move it To erase text Depending on the app you may erase text Press and hold down the upper button of the pen gently place the pen on the first text item to be erased then trace the pen over the text to the last text item to be erased Press Delete or Backspace to erase the text Use the supplied pen The Tail cap contains a magnet Do not bring an object easily affected by magnetic interference such as a credit card close to the pen Doing so may res
47. restore point Your VAIO computer restarts after system files are restored Restoring Your Data with VAIO Data Restore Tool You can use VAIO Data Restore Tool to restore files previously backed up using VAIO Care Rescue Mode VAIO recovery solutions For instructions on how to use the app refer to the help file included with the app 1 Open the charms and select the Je Search charm See Opening the Charms to open the charms 2 Select Apps and enter VAIO Data Restore Tool in the search box 3 Select VAIO Data Restore Tool The VAIO Data Restore Tool window appears 4 Select Next If the User Account Control window appears select Yes 5 Follow the on screen instructions Note e To restore copyright protected data such as music files organized by digital media playback apps use a backup tool specified by the app you used to import such data Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool Hint e If you are signed in to your VAIO computer as a standard user you may be prompted to enter an administrator name and password e If necessary move the restored files to the original location Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level e Conduct regular performance checks and tune ups e Find support information the suppo
48. s You can perform various gestures on the touch screen Your VAIO computer supports multi touch input Note e Your VAIO computer is equipped with a capacitive touch screen When using it note the following characteristics of the capacitive touch screen The touch screen will not work if you touch it with fingernails or if you wear gloves If tapping triggers an unintentional operation make sure that no other parts of your body are in contact with the touch screen The surface of the touch screen may get hot This is normal and does not indicate a malfunction Even though the surface of the touch screen is tempered glass it could still become damaged Treat it with adequate care If it breaks small granular shards may scatter and cause injury Do not drop the touch screen or subject it to a strong impact Do not scratch the surface A surface flaw may cause the glass to break A protection sheet may be attached to the LCD screen frame at the factory Remove the sheet before use otherwise the touch screen may not work correctly Some apps do not accept touch screen operations How to Use the Touch Screen Touch screen equipped models You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer Basic operations To click tap Tap on the touch screen once with a finger You can select a button such as OK and Cancel or an item in a menu by tapping it To double click double
49. solutions to back up and restore your data However rescued files which are not encrypted on the built in storage device can be easily accessed by unauthorized users using Recovery Media and this app Therefore after using the app be sure to set the power on or hard disk password enable the Windows hard disk drive encryption feature and keep the Recovery Media in a secure place to protect rescued files from unauthorized access e To restore copyright protected data such as music files organized by digital media playback apps use a backup tool specified by the app you used to import such data Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool e VAIO Care Rescue Mode VAIO recovery solutions does not support backup of a file whose name including the path is over 260 characters Using VAIO Care Rescue Mode VAIO recovery solutions does not guarantee backup of all the data on your built in storage device Sony assumes no liabilities for any loss of your data arising out of the backup process e Use the power cord or the AC adapter to power your VAIO computer while using VAIO Care Rescue Mode VAIO recovery solutions Your VAIO computer automatically restarts 72 hours after VAIO Care Rescue Mode VAIO recovery solutions starts If 72 hours have passed during the backup process the process will be stopped and the computer will restart There is no way to resume the proce
50. start up Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer 1 Save your data and close all running apps 2 Open the charms and select the Fes Settings charm See Opening the Charms to open the charms 3 Select Power and Restart Your VAIO computer will restart Entering Sleep Mode Shutting Down or Restarting You can place your VAIO computer into Sleep mode or shut down restart the computer by following these steps 1 Open the charms and select the fe Settings charm See Opening the Charms to open the charms 2 Select Qj Power and Sleep Shut down or Restart Using Sleep Mode In Sleep mode you can step away from your VAIO computer while retaining the computer s state including data you are working on To activate Sleep mode 1 Open the charms and select the Fey Settings charm See Opening the Charms to open the charms 2 Select Power and Sleep If your VAIO computer is equipped with the power indicator it turns off when the computer enters Sleep mode with the default setting To return to Normal mode 1 Press the O Power button e If you press and hold down the l Power button for more than 4 or 10 seconds your VAIO computer will turn off automatically Doing this will erase all unsaved data e By default your VAIO computer automatically enters Hibernate mode when the battery pack is r
51. sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device 2 Change the device for sound output to the HDMI output See Changing the Sound Output Device for more information 3 Turn on the TV and set its input to the HDMI input 4 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 5 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or Surround sound decoder device and the other end to the HDMI output port on your VAIO computer Hint e You can adjust the screen resolution of the connected TV with your VAIO computer See Changing the Resolution Size of the Screen Image on an HDMI Connected Device for more information e With the HDMI connection the volume can be adjusted by the connected audio device only Your VAIO computer has no control over the output volume of any connected devices Changing the Sound Output Device If there is no sound coming from an external device connected to your VAIO computer you need to change the device for sound output 1 Open Control Panel and select Hardware and Sound See Opening Control Panel to open Control Panel 2 Select Sound 3 Select the Playback tab 4 Ensure there is a check mark next to the icon of the device you intend to output computer sound from If there is no check mark next to the icon select it and Set Default 5 S
52. surface hold the computer with both hands then rotate it 360 degrees crosswise once If the problem persists use your VAIO computer in a location with less magnetic interference Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality e To perform the update settings below your VAIO computer must be connected to the Internet Windows Update Windows Update enables you to make your VAIO computer more stable 1 Open the charms and select the Je Search charm See Opening the Charms to open the charms 2 Select Settings and enter Windows Update in the search box 3 Select Windows Update from the list and follow the on screen instructions to complete the updates VAIO Update VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on your VAIO computer 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Settings or Files to start VAIO Update To update Windows Store apps Be sure to update the Windows Store app If an update is required a number will appear in the Store tile of the Start screen 1 Select the Store tile to open it 2 Select Updates in the upper right of the screen The number in the bracket shows the number of programs you can use 3 Set a check mark for the apps you want to update then select Install
53. the Or mp key to select the Advanced tab 4 Select Intel R AT Support System and then press the Enter key 5 Press the or J key to select Enabled and then press the Enter key 6 Press the qm Or mp key to select the Exit tab select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer While the computer is on the ASSIST button starts VAIO Care While the computer is off the ASSIST button displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example when Windows does not start e If the VAIO Care Rescue Mode screen is displayed and five minutes pass without any operation your VAIO computer automatically turns off Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press the Or mp key to select the Security tab select Set Machine Password or Set User Password and then press t
54. the keyboard Checking Supplied Items Check all items packed with the product before use Wireless keyboard AC adapter Power cord Digitizer stylus Not supplied with all models Availability depends on your computer s specifications Pen hook Wireless router Not supplied with all models Availability depends on your computer s specifications VGA adapter with Conversion connector Not supplied with all models Availability depends on your computer s specifications Hint e No Recovery Media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD See Recovering from the Recovery Area for more information Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity In Sleep mode the computer will retain its current state including data you are working on while you take a break See Using Sleep Mode for more information on Sleep mode When you do not use your VAIO computer for a while To avoid losing unsaved data follow these steps to shut down your VAIO computer 1 Save your data and close all running apps 2 Turn off any peripherals connected to your VAIO computer 3 Open the charms and then select the Fey Settings charm See Opening the Charms to open the charms 4 Select Power and Shut down After a short time your VAIO computer
55. the Adjust Resolution tab to adjust the display size e Some resolution options may not be available depending on the model or the HDMI connected device e The function to adjust the screen resolution may be disabled depending on the selected resolution Notes on the LCD screen Read the following precautions for correct use of the LCD screen e The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction e Do not scratch the surface of the LCD screen or exert pressure on it This could cause damage e The LCD screen may become warm during operation This is normal and does not indicate a malfunction e Due to the mechanical design of your VAIO computer s LCD screen touch screen the screen surface may become warm while you are using the computer for an extended period of time This is normal and does not indicate a malfunction Touch screen equipped models e The LCD screen touch screen is made of reinforced glass to implement high durability however treat the screen with care as it is not 100 unbreakable In case the screen breaks into small pieces be careful not to cut yourself on the pieces of broken glass Touch screen equipped models e Do not leave the LCD screen facing the sun This could damage the LCD scr
56. the above depending on the version of the app installed on your VAIO computer In such a case follow the on screen instructions Hint e To Start the antivirus app see Searching Starting Apps Settings or Files e Refer to the help file included with your app for more information Creating Changing Removing Your Windows Password Setting a Windows password allows you to protect your VAIO computer from unauthorized access by requiring password entry when the computer is turned on or returns from power saving mode to Normal mode Refer to Windows Help and Support Opening Windows Help and Support for more information on the Windows password 1 Open the charms and select the Fel Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Users in the left pane of the PC settings screen 4 Select Create a password or Change your password 5 Follow the on screen instructions to enter your password e Do not forget your password Write down the password and keep it in a secure place Hint e You can enter a hint in order to recall your password if you forget it You can also create a password reset disc that can be used to create a new password Refer to Windows Help and Support Opening Windows Help and Support for more information on the Windows password Setting Changing the Power on Password You can set a password power on password for booting up your VAIO c
57. the apps you use Refer to the help file included with the app for more information Fn Pg Up Page Up Goes to the previous page Fn End End Moves the cursor to the end of a line or page Fn Pg Dn Page Down Goes to the next page Fn Home Home Moves the cursor to the top of a line or page Hint e For information on shortcut keys combined with the Windows key etc refer to Windows Help and Support Opening Windows Help and Support Charging the Keyboard You can charge the keyboard by attaching it to your VAIO computer 1 Place your VAIO computer on a flat surface 2 Locate the charge port 1 on the keyboard and the charge port 2 on your VAIO computer and align the top edge of the keyboard with the bottom edge of the computer 3 Check the position 1 of the charge ports and move the keyboard in the direction of the arrow to attach the keyboard to your VAIO computer The charge indicator light on the bottom of the keyboard turns on and charging starts when both of the charge ports are correctly connected The charge indicator light turns off when charging is complete e To avoid dropping your VAIO computer and the keyboard be sure to hold both the computer and the keyboard when detaching the keyboard from the computer e When the remaining battery power of your VAIO computer is less than 10 you cannot charge the keyboard e To protect the charge port from dirt avo
58. the device settings depending on the device you use For detailed information refer to the manual that came with your device e Enable NFC One touch functions Open the charms and select the fe Settings charm Select Change PC settings in the lower right corner and select Wireless in the left pane Turn off Airplane mode and change the NFC setting under Wireless devices to On To open the charms see Opening the Charms e Do not bring metal objects other than devices supported with the NFC One touch functions close to your VAIO computer e Do not touch your VAIO computer with more than one device supported with the NFC One touch functions at a time e If NFC One touch functions still do not work after you perform above operations restart your VAIO computer Why doesn t the built in digital compass show the correct direction e The built in digital compass works by detecting a magnetic direction Do not rely solely on the location information the built in digital compass provides Especially at the following locations the accuracy of the digital compass can be easily affected by magnetic interference and it may not work correctly Inside an elevator or a room built with ferrous materials such as iron frames or reinforced concrete Near a reinforced concrete structure such as a footbridge or an airport or a train station concourse Near or inside a train or a car Near a transformer on the ground or high voltage power lines
59. the display settings while using video image apps or playing DVDs as it may cause unsuccessful playback display or unstable system operations Change the display settings after you exit the video image app Hint e You can set the screen resolution for each display used for the Multiple Monitors function Selecting Display Modes You can switch the display output between the computer screen and an external display connected to your VAIO computer 1 Turn on an external display 2 Press the Fn F7 keys several times to select your desired display output and then press the Enter key e If you disconnect a display cable not supplied while only an external display is selected as the display output it is hard to operate your VAIO computer because the computer screen is blank To switch the display output to the computer screen press the Fn F7 keys twice and then press the Enter key e The display switch may become unavailable or your VAIO computer may become unstable during video playback Exit the video playback app before switching the display output e The display switch may not be available depending on the type of external display or projector Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Refer to the manual that came with your TV for more information on installation and use 1 Plug the power cord of your TV into an AC outlet and t
60. the pointer on your desired item or object press the right button once Alternatively tap on the touch pad with two fingers Depending on the location of the pointer you can display various shortcut menus To drag With the pointer on your desired item or object press the left button once and while holding down the button slide your finger on the touch pad Alternatively tap on the touch pad twice quickly and on the second tap slide your finger To drag and drop Drag an icon such as a file to your desired location and release your finger from the left button Alternatively tap the icon twice quickly and on the second tap slide your finger to your desired location and lift the finger off the touch pad To scroll Slide two fingers up and down on the touch pad to scroll vertically on the screen Slide two fingers from side to side on the touch pad to scroll horizontally on the screen To open the app menu Put your finger on the top edge of the touch pad and slide the finger down The app menu does not appear if an app does not support the app menu To open the charms Put your finger on the right edge of the touch pad and slide the finger left See Opening the Charms for more information To switch apps Put your finger on the left edge of the touch pad and slide the finger right to switch to the running app When more than one app is running repeat this action to switch apps in descending order fro
61. to the manual that came with your TV for more information on installation and use 1 Plug the power cord of your TV into an AC outlet and turn it on 2 Connect one end of an HDMI cable to the HDMI output port Parts and Controls on the Sides on your VAIO computer and the other end to the TV 3 Set the TV input to the external input The screen image of your VAIO computer is displayed on the TV Hom Note e The shape of the HDMI output port varies depending on the model you purchased Be sure to use an HDMI cable that is compatible with the HDMI output port on your VAIO computer e If a device driver other than the one provided by Sony is used the image will not be displayed and audio will not be heard Always use the device driver provided by Sony for updates e To hear sound from a device connected to the HDMI output port you need to change the sound output device For detailed instructions see Changing the Sound Output Device Hint e The HDMI output port on your VAIO computer is compliant with the High bandwidth Digital Content Protection HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection which enables you to view a wide variety of copyright protected and high quality content Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a
62. until the VAIO Care Rescue Mode VAIO recovery solutions screen appears 6 Select Tools and Remove recovery partition 7 Follow the on screen instructions Recovering from Recovery Media If the recovery area data has been corrupted or erased you can use Recovery Media to recover your VAIO computer However recovering the computer using the Recovery Media will take longer than using the recovery area If you use Recovery Media optical discs on the model without a built in optical disc drive connect an external optical disc drive not supplied to the computer See Connecting an External Drive for more information on how to connect the external optical disc drive If an AC adapter or a power cable is supplied plug it into a power source 1 Insert Recovery Media optical discs into the optical disc drive or connect a USB flash drive to the USB port on your VAIO computer while the computer is in Normal mode 2 Turn off your VAIO computer 3 Press the ASSIST button to display the VAIO Care Rescue Mode screen and select Start from media USB device optical disc Follow the on screen instructions until the Choose an option screen appears 4 Select Troubleshoot and VAIO recovery solutions Follow the on screen instructions until the VAIO Care Rescue Mode VAIO recovery solutions screen appears 5 Select Start recovery wizard 6 Follow the on screen instructions Hint e If the display language selection window
63. use of the LCD screen e The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction e Do not scratch the surface of the LCD screen or exert pressure on it This could cause damage e The LCD screen may become warm during operation This is normal and does not indicate a malfunction e Due to the mechanical design of your VAIO computer s LCD screen touch screen the screen surface may become warm while you are using the computer for an extended period of time This is normal and does not indicate a malfunction Touch screen equipped models e The LCD screen touch screen is made of reinforced glass to implement high durability however treat the screen with care as it is not 100 unbreakable In case the screen breaks into small pieces be careful not to cut yourself on the pieces of broken glass Touch screen equipped models e Do not leave the LCD screen facing the sun This could damage the LCD screen Be sure to block direct sunlight when using your VAIO computer near a window e Do not exert pressure on the LCD screen or its edges The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction e Using your VAIO computer in low temperature conditions
64. with VAIO Control Center changing the settings may improve the performance To start VAIO Control Center see Searching Starting Apps Settings or Files e On models with the X Reality for mobile engine disable the X Reality for mobile setting in VAIO Control Center This may improve video playback performance See Displaying Clear and Vivid Images X Reality for mobile installed models for more information What should do if color gradients are not displayed correctly on my computer screen e Depending on the model you purchased your computer screen may not temporarily display smooth gradients when the computer screen pauses because of the power saving function To avoid this right click on the desktop and select Graphics Properties to display the Intel graphics control panel and then disable Panel Self Refresh Note that the battery life becomes short if you disable this setting Why doesn t the computer screen rotate e The screen rotation may be disabled Open the charms and select the fej Settings charm and then check the display settings To open the charms see Opening the Charms e The screen rotation is disabled while your VAIO computer is connected to an external display If you connect the computer to an external display while using the computer in portrait orientation the computer screen automatically changes to landscape horizontal orientation What should do if no image is displayed on my TV screen or external
65. 1 on the keyboard and the charge port 2 on your VAIO computer and align the top edge of the keyboard with the bottom edge of the computer 3 Check the position 4 of the charge ports and move the keyboard in the direction of the arrow to attach the keyboard to your VAIO computer The charge indicator light on the bottom of the keyboard turns on and charging starts when both of the charge ports are correctly connected The charge indicator light turns off when charging is complete To avoid dropping your VAIO computer and the keyboard be sure to hold both the computer and the keyboard when detaching the keyboard from the computer e When the remaining battery power of your VAIO computer is less than 10 you cannot charge the keyboard To protect the charge port from dirt avoid touching the charge port on the keyboard e Do not charge the keyboard with a screen protector applied to the touch screen or a cleaning cloth placed between your VAIO computer and the keyboard Doing so may prevent the connection between the computer and the keyboard and the keyboard may fail to charge Hint e The charge indicator light on the bottom of the keyboard is on while the keyboard is charging The indicator light turns off when charging is completed e When the battery life becomes short the battery indicator light blinks for 30 seconds e Even when your VAIO computer is not connected to an AC power source you can charge
66. 11i specification It utilizes the enhanced data encryption Temporal Key Integrity Protocol TKIP in addition to user authentication using 802 1X and Extensible Authentication Protocol EAP Data encryption protects the vulnerable wireless link between clients and access points Besides that there are other typical LAN security mechanisms to ensure privacy such as password protection end to end encryption virtual private networks and authentication WPA2 the second generation of WPA provides stronger data protection and network access control and is also designed to secure all versions of 802 11 devices including 802 11b 802 11a 802 11g 802 11n and 802 11lac draft standards multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Institute of Standards and Technology NIST FIPS 140 2 compliant AES encryption algorithm and 802 1X based authentication WPA2 is backward compatible with WPA Stopping Wi Fi R Wireless LAN Communications You can stop Wi Fi communications by following these steps 1 Open the charms and select the Fes Settings charm See Opening the Charms to open the charms 2 Select the network icon 3 Select the desired access point and Disconnect e Do not disable the Wi Fi function while accessing remote documents files or resources as it may result in data loss About the Wi Fi R Wireless LAN Standar
67. Center and select Power and Battery See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Select Details in Battery or Battery Care Function Detailed battery pack information such as charging capacity is displayed Hint e Enable the battery care function to maximize the battery lifespan With this function you can reduce battery degradation by limiting the charging capacity or adjusting the charging time Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source The charging time may vary depending on operating conditions 1 Plug your VAIO computer into an AC outlet See Connecting a Power Source Hint e The charging time varies depending on ambient temperature Note that at a low ambient temperature it takes longer time to charge the battery pack e Open the desktop and select the battery icon such as f on battery or fj plugged in in the desktop notification area to check the built in battery status of your VAIO computer To open the desktop see Opening the Desktop Extending the Battery Life When your VAIO computer is running on battery power you can extend the battery life using the following methods Use Sleep mode When you do not need to use your VAIO computer temporarily you can use Sleep mode To extend the battery life use Sleep mode frequently If you do not intend to use the com
68. D R BD R DL DVD R DL DVD R DVD R DL media however the type of media your VAIO computer supports and the number of discs you need vary depending on the model you purchased You will be notified of such information during the creation process Note e USB ports that are compliant with the USB 3 0 standard do not support recovery with a USB flash drive that is compliant with the USB 3 0 standard On models without the USB ports that are compliant with only the USB 2 0 standard be sure to create Recovery Media using the USB flash drive that is not compliant with the USB 3 0 standard 1 Connect your VAIO computer to the Internet and download and install the latest updates using VAIO Update 2 If you create Recovery Media optical discs on the model without a built in optical disc drive connect an external optical disc drive not supplied to your VAIO computer See Connecting an External Drive for more information on how to connect the external optical disc drive If an AC adapter or a power cable is supplied plug it into a power source 3 Press the ASSIST button while your VAIO computer is on to start VAIO Care If the User Account Control window appears select Yes The VAIO Care window appears 4 Select Advanced Tools Restore and recovery and Create Recovery Media 5 Read the on screen instructions carefully and then select Next 6 Follow the on screen instructions e It may take some time for the current status of the pro
69. ETOOTH in the search box About BLUETOOTH R Security The BLUETOOTH wireless technology has an authentication function which allows you to control communication with other devices The authentication function helps you prevent unwanted anonymous BLUETOOTH devices from accessing your VAIO computer The first time two BLUETOOTH devices communicate a common passcode a password required for authentication should be identified to register both devices Once a device is registered there is no need to re enter the passcode For details open Windows Help and Support Opening Windows Help and Support and enter BLUETOOTH in the search box Notes on Using the BLUETOOTH R Function Before using the BLUETOOTH function read the following precautions for correct use e In some countries or regions using the BLUETOOTH function may be restricted by the local regulations The BLUETOOTH function may not work with some devices depending on the manufacturer or the app version employed by the manufacturer Check the system requirements of the BLUETOOTH device before purchasing For information on BLUETOOTH devices visit the VAIO Support website Some BLUETOOTH devices require authentication pairing before establishing connection with another device Perform the authentication process before connecting to such devices BLUETOOTH devices work on the 2 4 GHz band which is used by a variety of devices BLUETOOTH devices use the technology to minimize
70. IO Update VAIO Update provides a service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date Through the Internet VAIO Update automatically detects the update programs that are necessary for enhancing your computer s performance or new apps that are available and let you download and install with simple steps 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Settings or Files to start VAIO Update Hint e You can also start VAIO Update from VAIO Care Desktop Using the Antivirus App for Your VAIO Computer Protect your VAIO computer against computer viruses by using the antivirus app You can keep the antivirus app current with the latest updates by downloading and installing the updates from the website of the app publisher To update the antivirus app find the antivirus app installed on your VAIO computer from the following and follow these steps 1 Make sure your VAIO computer is connected to the Internet 2 Perform any of these operations according to the preinstalled antivirus app For Trend Micro Start Trend Micro Titanium Maximum Security For McAfee Start McAfee LiveSafe Internet Security McAfee Internet Security or McAfee Total Protection For Kaspersky Internet Security Start Kaspersky Internet Security 3 Follow the on screen instructions e The actual procedure may be different from
71. IO computer Press the Ctri Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Restart If the problem persists press and hold down the O Power button for more than 4 or 10 seconds What should do if the pointer does not move e If your finger reaches an edge of the touch pad the pointer will not move You will need to lift your finger and then place it back on the center of the touch pad e The pointer may not move temporarily as expected depending on the condition of your VAIO computer In such a case wait for a while before moving the pointer again If the pointer still does not move press the Ctrl Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Shut down If the problem persists press and hold down the l Power button for more than 4 or 10 seconds Turning off the computer with the Ctrl Alt Delete keys or the l Power button may cause loss of unsaved data e The touch pad may be disabled See Why can t use the touch pad for more information What should do if my keyboard configuration is wrong e The language layout of your keyboard is labeled on the packaging box If you choose a different regional keyboard when you complete the Windows setup the key configuration will be mismatched To change the keyboard configuration refer to Windows Help and Support Opening Windows Help and Support What sh
72. O computer which allows you to perform actions with apps such as a game app Hint e You need to calibrate the built in digital compass when the app does not show the direction correctly See Notes on Built In Sensors for more information Notes on Built In Sensors Before using built in sensors read the following precautions for correct use Notes on using the built in accelerometer e You cannot change the computer screen orientation while your VAIO computer is connected to an external display If you connect the computer to an external display while using the computer in portrait orientation the computer screen will automatically change to landscape horizontal orientation e The computer screen may become distorted if you change the computer screen orientation while the screen saver is activated e Some apps do not support portrait orientation and may not work correctly In this case use your VAIO computer in landscape orientation Notes on using the built in digital compass e The built in digital compass works by detecting a magnetic direction Do not rely solely on the location information the built in digital compass provides The accuracy of the digital compass can be easily affected by magnetic interference and may not work properly particularly in the following locations Inside an elevator or a room built with ferrous materials such as iron frames or reinforced concrete Near a reinforced concrete structure such as a
73. OOTH settings Open Control Panel and select Hardware and Sound and Devices and Printers Right click the computer icon and select Bluetooth settings and the Show the Bluetooth icon in the notification area check box To open Control Panel see Opening Control Panel Why can t use BLUETOOTH R devices when switch users e If you switch users without signing out from your system BLUETOOTH devices will not work Be sure to sign out before switching users What should do if cannot create Recovery Media e Try the suggestions below Download and install the latest updates using VAIO Update See Using VAIO Update for more information Restart your VAIO computer And then try to create Recovery Media again If an AC adapter is supplied with an external optical disc drive plug the AC adapter into a power source e Try other reliable media e If the problem persists visit the VAIO online support website for further assistance What should do if cannot start complete the recovery process e Disconnect all unnecessary external devices from your VAIO computer e Try the suggestions below Check the condition of Recovery Media If you are using optical discs check the discs for dirt or damage If the discs are not clean clean them and try recovering your VAIO computer again If you cannot recover your VAIO computer from the recovery area restart the computer and recover the computer from the recovery area again or use R
74. Or m key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 4 Enter the password and press the Enter key To change the password enter the current password and a new password The password can be set up to 32 alphanumeric characters long including spaces and it is case sensitive 5 Press the aorg key to select Password when Power On press the Enter key and select Enabled 6 Press the qm Or mp key to select the Exit tab select Exit Setup and then press the Enter key 7 At the confirmation prompt press the Enter key Note e Be sure to write down the password to avoid forgetting it e If you forget the password you cannot boot up your VAIO computer e You can reset the user password at the BIOS setup screen by entering the machine password e If you forget the machine password the password must be reset by authorized Sony service support center The reset fee will be charged Using Intel R Anti Theft Technology Intel R Anti Theft Technology supported models You can change the Intel R Anti Theft Technology settings in the BIOS setup screen Follow these steps to enable Intel R Anti Theft Technology 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press
75. SONY Personal Computer VAIO Tap 11 svri121 How to Use Windows 8 The Basics User account e Switching from a Local Account to a Microsoft Account e About User Account Types Power e Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown e Restarting Your VAIO Computer e Entering Sleep Mode Shutting Down or Restarting e Using Sleep Mode Display e About the Start Screen and Menu e Opening the Desktop Internet e Installing Apps from Windows Store Password e Switching from a Local Account to a Microsoft Account e About User Account Types Apps e Searching Starting Apps Settings or Files e Switching Apps e Viewing Running Apps e Installing Apps from Windows Store e Opening the App Menu e Closing Apps e Switching User Accounts Windows e Opening Windows Help and Support Menu e About the Start Screen and Menu e Opening Control Panel e Opening the Desktop e Opening the Charms Windows 8 e Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown e Restarting Your VAIO Computer e Using Sleep Mode Store e Installing Apps from Windows Store e Switching User Accounts Help and Support e Opening Windows Help and Support Parts Description VAIO computer e Parts and Controls on the Back e Parts and Controls on the Sides e Parts and Controls on the Front Keyboard e Parts and Controls of the Keyboard Setup VAIO computer e Opening the
76. ST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears Select Start from media USB device optical disc The booting process from the external device starts e Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up Some devices cannot be used to boot the computer or cannot be used with the computer e If an AC adapter is supplied with the external device be sure to connect it to an AC power source in advance Setting Changing the Power on Password You can set a password power on password for booting up your VAIO computer using the BIOS function Entry of the power on password will be prompted after the VAIO logo appears to start the computer There are two types of passwords Set the machine password first Machine password for administrators Allows users with administrative rights to change all the setup options in the BIOS setup screen as well as to start your VAIO computer User password for users without administrative rights Allows standard users to change some of the BIOS setup options as well as to start your VAIO computer To set the user password you must first set the machine password 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears Press the e
77. Ssupport microsoft com In Store Service amp Support available in USA only Make an appointment with a Sony certified technician at a U S Sony Store and get personalized service and support for your VAIO computer Sony Technicians can assist with the setup of your new VAIO computer system optimization data rescue and any repair service you might need http www sony com store Sony Community Visit our community support site to ask for help and share your knowledge http community sony com Environmental sustainability For Sony s environmental initiatives and recycling of your products visit our sustainability site http www sony com green Hint e You can find a link to register your computer online in VAIO Care To start VAIO Care see Searching Starting Apps Settings or Files Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality e To perform the update settings below your VAIO computer must be connected to the Internet Windows Update Windows Update enables you to make your VAIO computer more stable 1 Open the charms and select the Je Search charm See Opening the Charms to open the charms 2 Select Settings and enter Windows Update in the search box 3 Select Windows Update from the list and follow the on screen instructions to complete the updates VAIO Update VAIO Update automatically notif
78. Stand e Adjusting the Angle of the Stand e Closing the Stand e Checking Supplied Items e Setting Up an Appropriate Work Environment Power e Connecting a Power Source e Charging the Battery Pack e Turning On Your VAIO Computer e Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Battery e Charging the Battery Pack e Notes on Using the Battery Pack Keyboard e About the Usage Environment for the Keyboard e Using the Wireless Keyboard e Charging the Keyboard Supplied items e Checking Supplied Items Windows 8 e Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Network Internet Internet e Using the Antivirus App for Your VAIO Computer e About the Internet Connection Services e Disabling the Wi Fi R Wireless LAN Function e Notes on Using the Wi Fi R Wireless LAN Function e Stopping Wi Fi R Wireless LAN Communications e About the Wi Fi R Wireless LAN Standards e Installing Apps from Windows Store e About the Network LAN e Starting Wi Fi R Wireless LAN Communications e About a Security Key for Wi Fi R Wireless LAN LAN About the Internet Connection Services About the Wi Fi R Wireless LAN Standards About the Network LAN About a Security Key for Wi Fi R Wireless LAN Wi Fi e About the Internet Connection Services e Disabling the Wi Fi R Wireless LAN Function e Notes on Using the Wi Fi R Wireless LAN Function e St
79. System Information You can view the system information of your VAIO computer 1 Start VAIO Care Desktop See Searching Starting Apps Settings or Files to start VAIO Care Desktop 2 Select About Your VAIO and System information The system information of your VAIO computer is displayed Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function 1 Connect an external device to your VAIO computer 2 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 3 Select Start from media USB device optical disc The booting process from the external device starts e Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up Some devices cannot be used to boot the computer or cannot be used with the computer e If an AC adapter is supplied with the external device be sure to connect it to an AC power source in advance Customizing Your VAIO Computer VAIO Control Center allows you to change settings of various kinds of functions such as display and sounds 1 Start VAIO Control Center See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Select your desired item and change the settings Hint e Some of the items will not be visible if you sign in
80. To update the apps later remove the check mark Opening Control Panel You can open Control Panel by following these steps 1 Open the charms and select the Je Search charm See Opening the Charms to open the charms 2 Select Apps 1 3 Enter Control Panel in the search box 2 4 Select Control Panel 3 Using Sleep Mode In Sleep mode you can step away from your VAIO computer while retaining the computer s state including data you are working on To activate Sleep mode 1 Open the charms and select the Fel Settings charm See Opening the Charms to open the charms 2 Select Power and Sleep If your VAIO computer is equipped with the power indicator it turns off when the computer enters Sleep mode with the default setting To return to Normal mode 1 Press the O Power button e If you press and hold down the l Power button for more than 4 or 10 seconds your VAIO computer will turn off automatically Doing this will erase all unsaved data e By default your VAIO computer automatically enters Hibernate mode when the battery pack is running out of power However depending on the operating conditions the computer may fail to enter Hibernate mode If this occurs and the battery pack is running out of power the computer will be turned off resulting in loss of unsaved data While the computer is running on battery power save data frequently e Before moving your VAIO computer mak
81. USB flash drive by using the BIOS function 1 Connect an external device to your VAIO computer 2 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 3 Select Start from media USB device optical disc The booting process from the external device starts e Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up Some devices cannot be used to boot the computer or cannot be used with the computer e If an AC adapter is supplied with the external device be sure to connect it to an AC power source in advance Adjusting the Volume in Windows You can adjust the volume on each device and app from Control Panel 1 Open Control Panel and select Hardware and Sound See Opening Control Panel to open Control Panel 2 Select Adjust system volume under Sound 3 Move the slider under Device or Applications up and down to your desired volume level When the volume is turned off 4 select Deactivate muting to turn on the volume When the volume is low turn the volume up with the slider Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection 1 Make sure the HDMI connection has been set up between the TV and the home theater re
82. Usage Environment for the Keyboard This section explains how to use the keyboard It is recommended to use the keyboard within 1 6 ft 50 cm of your VAIO computer e The keyboard has magnets to couple with your VAIO computer Do not place credit cards etc which are affected by magnetism near the computer especially the areas in front or back of the keyboard Doing so may cause data corruption e Do not allow water to enter the keyboard as malfunction may result e Depending on the usage environment the communication range between the keyboard and the computer may become shorter In this case move the keyboard and computer closer together About the Internet Connection Services The following types of Internet connection services are available You can select from among the services according to your preference for example communication speed or a usage fee For detailed information on a variety of connection services contact Internet Service Providers ISPs e Fiber to the Home FTTH e Cable modem e Digital Subscriber Line DSL e Satellite e Dial up Disabling the Wi Fi R Wireless LAN Function You can disable the Wi Fi function by following these steps 1 Open the charms and select the Fes Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change the Wi Fi setting under Wire
83. Wireless devices to On e To disable all wireless functions turn on Airplane mode e The wireless function s whose setting is on will be enabled when you turn off Airplane mode e Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode Notes on Using the Wi Fi R Wireless LAN Function Before using the Wi Fi function read the following precautions for correct use e In some countries or regions using the Wi Fi products may be restricted by the local regulations e Wi Fi devices work on the 2 4 GHz band which is used by a variety of devices They use the technology to minimize radio interference from other devices that use the same band however radio interference may still slow communication speeds reduce communication range or cause communication failure e If both the BLUETOOTH function and the 2 4 GHz Wi Fi function of your VAIO computer are enabled interference may occur and cause slower communication speeds or other problems e TO communicate via Wi Fi while you are on the road you may need to contract with a Wi Fi connection service provider e If your VAIO computer is equipped with the IEEE 802 11a b g n standard outdoor use of the 5 GHz Wi Fi function is prohibited by law e The communication speed and range may vary depending on the following conditions Distance between devices Existence of obstacles between devices Device configuration Radio conditions
84. ad apps from Windows Store To create or switch to a Microsoft account follow these steps 1 Open the charms and select the Fey Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Users in the left pane of the PC settings screen 4 Select Switch to a Microsoft account 5 Follow the on screen instructions Hint e To switch to a local account select Switch to a local account in step 4 instead of Switch to a Microsoft account e If you forget your Microsoft account password contact Microsoft support services About User Account Types There are two types of user accounts available in Windows 8 a local account and a Microsoft account Local account A local account is a user name and password that you set on your VAIO computer Because one local account is expected to be used for a single computer you cannot share the same account on multiple computers Hint e Setting a local account password is optional If you forget your local account password recover your VAIO computer Microsoft account A Microsoft account is an email address and password that you use to sign in to Microsoft services Because a Microsoft account can be set for each user you can share the same account on multiple computers To download apps from Windows Store you need to switch from a local account to a Microsoft account Hint e Setting a Microsoft account password is r
85. ame time H Tab Installing Apps from Windows Store You can install apps from Windows Store You will need a Microsoft account to use certain apps or services including Windows Store On how to create and what you can do with the Microsoft account refer to Windows Help and Support Opening Windows Help and Support 1 Connect to the Internet See Starting Wi Fi R Wireless LAN Communications for more information on how to connect to the Internet 2 Open the Start screen and select the Store tile See About the Start Screen and Menu to open the Start screen 3 Find an app to install 4 Follow the on screen instructions to install the app Opening the App Menu Many apps have app menus that you can use to control your app Follow the instructions below to open the app menu Touch operation Touch screen equipped models Swipe up from the bottom edge Mouse Touch pad operation When an app is open right click anywhere on the screen On a touch pad click the bottom right corner Keyboard operation Press the gm Windows key and the Z key at the same time m Hint e Open the app menu when an app is displayed on the computer screen e App commands vary depending on the app that is currently displayed on the computer screen Closing Apps You can close currently running apps by following the instruction below Touch operation Touch screen equipped models 1 When an app is open point to
86. an connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Refer to the manual that came with your TV for more information on installation and use 1 Plug the power cord of your TV into an AC outlet and turn it on 2 Connect one end of an HDMI cable to the HDMI output port Parts and Controls on the Sides on your VAIO computer and the other end to the TV 3 Set the TV input to the external input The screen image of your VAIO computer is displayed on the TV Homi Note e The shape of the HDMI output port varies depending on the model you purchased Be sure to use an HDMI cable that is compatible with the HDMI output port on your VAIO computer e If a device driver other than the one provided by Sony is used the image will not be displayed and audio will not be heard Always use the device driver provided by Sony for updates e To hear sound from a device connected to the HDMI output port you need to change the sound output device For detailed instructions see Changing the Sound Output Device Hint e The HDMI output port on your VAIO computer is compliant with the High bandwidth Digital Content Protection HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection which enables you to view a wide variety of copyright protected and high quality content Changing the Resolution Size of the Screen Image You can chan
87. and Controls on the Sides Describes the features on the sides of the VAIO computer such as connection ports 1 4 yp USB port Connecting a USB Device 2 HDMI output port Micro Connecting a TV with an HDMI Input Port 3 DC IN port Connecting a Power Source s 1 Q Headset compatible headphone jack Connecting External Speakers Headphones Headset 2 Q Power indicator Turning On Your VAIO Computer 3 O Power button Turning On Your VAIO Computer 4 VOL Volume buttons Parts and Controls on the Front Describes the features on the front of the VAIO computer such as buttons and indicator lights EH io g 1 Air exhaust vent 2 Infrared port Using Your VAIO Computer as a Remote Control VAIO Remote control 3 Built in dual microphones Using the Built in Camera 4 Battery off button 5 microSD memory card slot Inserting microSD Memory Cards 6 qd Charge indicator Charge Indicator Status List 7 Ambient light sensor Adjusting the LCD Brightness Automatically 8 Built in front camera indicator Using the Built in Camera 9 Built in front camera Using the Built in Camera 10 Touch screen How to Use the Touch Screen Touch screen equipped models 11 gg Windows button About the Start Screen and Menu 12 Charge port for Keyboard Charging the Keyboard e The air exhaust vent may get hot during use Take care when touching it e When handling your VAIO computer couple it with the keyboard to prevent t
88. andards and delivered with the following power saving settings that apply to the computer running on AC power e The LCD backlight is turned off automatically after no more than 15 minutes of inactivity e The computer enters Sleep mode automatically after no more than 30 minutes of inactivity Press the l Power button to bring the computer back into Normal mode Safety Information Refer to the supplied safety manual for detailed safety information Computer e If you drop a solid object or any liquid onto your VAIO computer shut down the computer unplug it and remove the battery pack if it is removable You may want to have the computer checked by qualified personnel before operating it again Use only specified peripheral equipment and interface cables Keep small parts such as memory cards and memory card adaptors out of reach of children There is a risk of swallowing them e The temperature of the surface and the bottom of your VAIO computer the AC adapter and the battery may rise due to the CPU load or an electric current generated while the battery is being charged This is normal and does not indicate a malfunction The amount of heat generation varies depending on external devices or apps in use e If your VAIO computer or the AC adapter becomes extraordinarily hot turn off the computer unplug the AC adapter remove the battery pack if it is removable and then contact an authorized Sony service Support center Pow
89. ands then rotate it 360 degrees crosswise once If the problem persists use your VAIO computer in a location with less magnetic interference Changing the Resolution Size of the Screen Image on an HDMI Connected Device You can change the screen resolution or size of your VAIO computer s screen image displayed on an external display such as a TV connected to the computer with an HDMI cable not supplied 1 Connect your VAIO computer to an HDMI equipped TV with an HDMI cable See Connecting a TV with an HDMI Input Port for more information 2 Turn on the TV 3 Start VAIO Control Center and select I mage Quality See Searching Starting Apps Settings or Files to start VAIO Control Center 4 Select Details in External Display Resolution 5 On the Select Resolution tab select the desired resolution After a few seconds the selected resolution is applied 6 If the computer image does not fit the displayable region of the TV select the Adjust Resolution tab to adjust the display size e Some resolution options may not be available depending on the model or the HDMI connected device e The function to adjust the screen resolution may be disabled depending on the selected resolution Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Refer to the manual that came with your TV for more information on installation and u
90. annot use the Wi Fi R Wireless LAN function Wi Fi e How can find the physical address MAC address of the built in wireless network interface of my VAIO computer e What should do if cannot play back movies or audio tracks received via Wi Fi R Wireless LAN or their playback is interrupted Why is the data transfer speed slow e What should do if do not know the SSID or security key for the access point e What should do if cannot connect my VAIO computer to an access point or the Internet e What should do if cannot use the Wi Fi R Wireless LAN function BLUETOOTH e What should do if cannot use the BLUETOOTH R function e What should do if other BLUETOOTH R devices cannot connect to my VAIO computer e Why can t use the BLUETOOTH R function when sign in to my VAIO computer as a user with a standard user account e Why is my BLUETOOTH R connection slow e What should do if cannot find the BLUETOOTH R device want to communicate with e What should do if the BLUETOOTH R icon is not displayed in the desktop notification area e Why can t use BLUETOOTH R devices when switch users Password e What should do if forget the Windows password e What should do if the Enter Onetime Password message appears and Windows does not start after enter a wrong power on password three times consecutively e What should do if forget the power on password to start my VAIO compute
91. are Diagnostics in VAIO Care Rescue Mode VAIO recovery solutions e Follow the instructions in Recovering from the Recovery Area to recover your VAIO computer If you have not backed up your data be sure to make a backup copy of your valuable data using VAIO Care Rescue Mode VAIO recovery solutions before recovering your VAIO computer See Backing Up Your Data when You cannot Start Windows for more information If you have a backup created with the Windows backup feature before your VAIO computer becomes unstable but you have created or changed the file after that back up such a file with VAIO Care Rescue Mode VAIO recovery solutions Recovering your VAIO computer will delete all the data on the built in storage device What should do if my VAIO computer becomes unstable Windows starts e Try the suggestions below Start VAIO Care to search for a solution See Keeping Your VAIO Computer in Optimum Condition VAIO Care for more information Restore computer system files Use the restore point that you created before your VAIO computer becomes unstable See Restoring System Files Using the Restore Point when You cannot Start Windows for more information Uninstall an app or a driver if your VAIO computer has become unstable after you installed the app or the driver Reinstall the preinstalled apps or drivers on your VAIO computer if such apps or drivers have not been working properly See How can I reinstall th
92. area check box To open Control Panel see Opening Control Panel Why can t use BLUETOOTH R devices when switch users e If you switch users without signing out from your system BLUETOOTH devices will not work Be sure to sign out before switching users What should do if forget the Windows password e The Windows password is case sensitive Check your password and enter again e Sign in using a user account that has system administrator privileges to reset your password If you forget all passwords for system administrator accounts you cannot reset any Windows passwords You need to perform system recovery See About Recovery for more information What should do if the Enter Onetime Password message appears and Windows does not start after enter a wrong power on password three times consecutively e Press and hold down the l Power button for more than 4 or 10 seconds If your VAIO computer is equipped with the power indicator check that it is off Then restart the computer and enter the correct password The password is case sensitive so be sure to check letters for the current case before you enter the password e If you forget the power on password you cannot start your VAIO computer See What should do if forget the power on password to start my VAIO computer for more information What should do if forget the power on password to start my VAIO computer e If you forget the password Setting Changing the
93. arging the Text Size DPI Touch screen equipped models e How to Use the Touch Screen Touch screen equipped models Sensor e About Built In Sensors e Notes on Built In Sensors Security e Updating Your VAIO Computer Menu e Opening Control Panel Windows 8 e Using Sleep Mode Backup Recovery VAIO computer e Booting Your VAIO Computer from External Devices e Keeping Your VAIO Computer in Optimum Condition VAIO Care e About the ASSIST Button CD DVD BD e Booting Your VAIO Computer from External Devices Button e About the ASSIST Button Recovery e Removing Recovery Content to Free up Disk Space e Recovering from Recovery Media e About Recovery Creating Recovery Media Checking the Volume of the Recovery Area e Notes on Recovery e Refreshing Your VAIO Computer e Recovering from the Recovery Area e About the ASSIST Button BIOS e Booting Your VAIO Computer from External Devices e About the ASSIST Button Backup e Backing Up Your Data when You cannot Start Windows e Creating a Restore Point e About Types of Backup e About Backup e Restoring System Files Using the Restore Point when You cannot Start Windows e Restoring Your Data with VAIO Data Restore Tool Service and support e Keeping Your VAIO Computer in Optimum Condition VAIO Care Built in storage device e Creating Partitions e Creating Other Drives Modifying Partitions e Removing Recovery Content to Free up
94. art VAIO Control Center 2 Select Details in Intel Smart Connect Technology 3 Select Open settings screen in Basic settings The Intel Smart Connect Technology settings screen appears 4 Enable disable the setting in Keep Data Fresh Note e If your VAIO computer requires password entry before Windows starts the computer will automatically shut down during the specified time period in order to save power consumption depending on the model To prevent your VAIO computer from automatically shutting down set State during sleep mode to Sleep in the Intel Smart Connect Technology settings screen The battery life is shortened if you select Sleep Hint e If apps are running when your VAIO computer enters Sleep mode you can obtain the latest updates on the running apps during Sleep mode Changing the Low Battery Hibernation Settings You can change the Low Battery Hibernation settings in VAIO Control Center Low Battery Hibernation is enabled by default With this function your VAIO computer automatically enters Hibernate mode and your working data is saved on the built in storage device when the battery pack runs out of power 1 Start VAIO Control Center and select Power and Battery See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Enable disable the setting in Action When Battery Power Low e With Low Battery Hibernation disabled Your working data will be lost if your VAIO computer is
95. as it is not 100 unbreakable In case the screen breaks into small pieces be careful not to cut yourself on the pieces of broken glass Touch screen equipped models e Do not leave the LCD screen facing the sun This could damage the LCD screen Be sure to block direct sunlight when using your VAIO computer near a window e Do not exert pressure on the LCD screen or its edges The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction e Using your VAIO computer in low temperature conditions may produce a residual image on the LCD screen This does not indicate a malfunction When the computer returns to normal temperature the screen returns to normal e A residual image may appear on the LCD screen if the same image is displayed for an extended period of time The residual image disappears after a while You can use a screen saver to prevent residual images Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays For example if you have an external display connected to the monitor port the computer screen and the external display can function as a single desktop 1 Right click on the desktop and select Screen resolution See Opening the Desktop to open the desktop 2 Select Extend these displays from the drop down list next to Multiple Displays and OK The setting op
96. assword if you forget it You can also create a password reset disc that can be used to create a new password Refer to Windows Help and Support Opening Windows Help and Support for more information on the Windows password Setting Changing the Power on Password You can set a password power on password for booting up your VAIO computer using the BIOS function Entry of the power on password will be prompted after the VAIO logo appears to start the computer There are two types of passwords Set the machine password first e Machine password for administrators Allows users with administrative rights to change all the setup options in the BIOS setup screen as well as to start your VAIO computer e User password for users without administrative rights Allows standard users to change some of the BIOS setup options as well as to start your VAIO computer To set the user password you must first set the machine password 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press the Or m key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 4 Enter the password and press the Enter key To change the password enter the current password and a new password The password can be set u
97. at a range of up to 33 feet 10 meters in an open area One BLUETOOTH device can connect with up to seven devices via wireless network to exchange data When a device requires connection to another device it sends out an inquiry to neighboring BLUETOOTH devices If any device responds to the inquiry the two devices can connect with each other Communicating with Another BLUETOOTH R Device such as a Mouse You can connect BLUETOOTH devices to your VAIO computer For details on BLUETOOTH communication see About the BLUETOOTH R Function 1 Open the charms and select the Fey Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change Airplane mode to Off and the Bluetooth settings to On 5 Select Devices in the left pane of the PC settings screen 6 When connecting a BLUETOOTH mouse turn it on and press the button to connect the mouse Refer to the manual that came with your BLUETOOTH device for the procedure to ready the device for connection 7 Select Add a device Your VAIO computer searches for devices and displays a device list Follow the on screen instructions to register your device e Depending on the BLUETOOTH device it may take some time for your VAIO computer to find the device If your device does not appear in the list repeat the procedure to ready the device for connection f
98. at should do if the pointer does not move If your finger reaches an edge of the touch pad the pointer will not move You will need to lift your finger and then place it back on the center of the touch pad The pointer may not move temporarily as expected depending on the condition of your VAIO computer In such a case wait for a while before moving the pointer again If the pointer still does not move press the Ctrl Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Shut down If the problem persists press and hold down the l Power button for more than 4 or 10 seconds Turning off the computer with the Ctrl Alt Delete keys or the l Power button may cause loss of unsaved data The touch pad may be disabled See Why can t use the touch pad for more information How do disable the touch pad e Set the power and touch pad on off switch for Keyboard to cx touch pad off to disable the touch pad See Using the Wireless Keyboard for more information Why can t use the touch pad e The touch pad is disabled Set the power and touch pad on off switch for Keyboard to ON to enable the touch pad See Using the Wireless Keyboard for more information See Using the Touch Pad for information on how to use the touch pad e Check that the keyboard is working See What should do if the keyboard does not work for more information What should do if captured images flick
99. ata transfer rate Actual communication speed may not be as fast as the one displayed on your VAIO computer The 2 4 GHz and 5 GHz Wi Fi frequency bands are not communicable with one another The data transfer rate of IEEE 802 11g and IEEE 802 11n 2 4 GHz may be affected by interference when used with an IEEE 802 11b product Also IEEE 802 119 and IEEE 802 11n automatically lower the transfer rate to maintain compatibility with an IEEE 802 11b product The transfer rate may be regained by changing the channel settings of your access point To stop the Wi Fi function abruptly turn off your VAIO computer and the wireless devices if any The WLAN standard includes the encryption methods Wired Equivalent Privacy WEP which is a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA is designed to be forward compatible with the IEEE 802 11i specification It utilizes the enhanced data encryption Temporal Key Integrity Protocol TKIP in addition to user authentication using 802 1X and Extensible Authentication Protocol EAP Data encryption protects the vulnerable wireless link between clients and access points Besides that there are other typical LAN security mechanisms to ensu
100. ave various advantages such as separating the system files from your data files Your VAIO computer has only one partition C drive as the factory default setting If you want to store data in another partition such as D drive change the partition size and create a new partition For more information on how to create partitions see Creating Partitions Hint e Some models may have D drive as the factory default setting Entering Characters with Touch Screen Operations Touch screen equipped models You can operate the on screen Touch Keyboard with touch screen operations for text entry 1 Open the desktop and select mj the Touch Keyboard icon in the desktop notification area See Opening the Desktop to open the desktop Hint e The on screen Touch Keyboard appears automatically when you touch a text field Notes on Using the Touch Screen Touch screen equipped models Before using the touch screen read the following precautions for correct use e Do not push the touch screen roughly Gentle touches always work as your VAIO computer is equipped with a capacitive touch screen e The touch screen may not work properly if you turn on your VAIO computer while touching the screen or if the computer is affected by electromagnetic waves during the start up process In such a case restart the computer e The touch screen may not work for several seconds after your VAIO computer returns to Normal mode from Sleep mode
101. b select the sample rate and bit depth for example 16 bit 48000 Hz DVD quality which the device supports and then OK Playing Optimized Sound for Your VAIO Computer Using the ClearAudio Mode The ClearAudio mode enables high quality sound that is optimized for your VAIO computer using digital signal processing technologies originally developed by Sony With a simple operation you can enjoy rich sound with clear highs and deep lows 1 Start VAIO Control Center and select Sound Quality See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Select the audio mode in Sound Effects The optimized sound is reproduced when you select the ClearAudio mode that matches your audio source Hint e You can also adjust the sound effects to suit your preferences in Details under Sound Effects Adjusting the Speakers Volume You can change the volume level of the speakers and headphones To adjust the volume using the Fn key Press the F3 key while holding down the Fn key to turn down the volume Press the F4 key while holding down the Fn key to turn up the volume Alternatively press the VOL Volume buttons Parts and Controls on the Sides on your VAIO computer to adjust the volume To turn off the volume using the Fn key Press the F2 key while holding down the Fn key to turn off the volume of the speakers and headphones Press the Fn F2 keys again to turn on the volume Alternatively press the Fn F3
102. bility For Sony s environmental initiatives and recycling of your products visit our sustainability site http www sony com green Hint e You can find a link to register your computer online in VAIO Care To start VAIO Care see Searching Starting Apps Settings or Files Checking Supplied Items Check all items packed with the product before use Wireless keyboard AC adapter Power cord Digitizer stylus Not supplied with all models Availability depends on your computer s specifications Pen hook Wireless router Not supplied with all models Availability depends on your computer s specifications VGA adapter with Conversion connector Not supplied with all models Availability depends on your computer s specifications Hint e No Recovery Media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD See Recovering from the Recovery Area for more information Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality e To perform the update settings below your VAIO computer must be connected to the Internet Windows Update Windows Update enables you to make your VAIO computer more stable 1 Open the charms and select the J Search charm See Opening the Charms to open the charms 2 Select Settings and enter Windows Update in the search box 3 Select
103. bstructions device configuration radio wave strength interference wall materials running apps etc e If you are using an access point the device may be temporarily overloaded depending on how many other devices are communicating via the access point Wait for a while and try again e Change the channel setting of your access point By changing the channel interference on your wireless network may be reduced and data transfer speed may improve If access point channel interference occurs data transfer speed may be reduced e If your access point interferes with other access points change the access point channel Refer to the manual that came with your access point for more information e Make sure that a microwave oven is not operating near your Wi Fi devices The 2 4 GHz frequency band on which Wi Fi operates is used by various devices and apparatus If you use a microwave oven while communicating via Wi Fi data transfer rate may slow down communication range may narrow or communication may be interrupted What should do if do not know the SSID or security key for the access point e You can find the key in the setting screen of your access point Refer to the manual that came with your access point for more information What should do if cannot connect my VAIO computer to an access point or the Internet e See What should do if cannot use the Wi Fi R Wireless LAN function e Make sure the access point is on
104. ceiver is ON Open the charms and select the fej Settings charm Select Change PC settings in the lower right corner and select Wireless in the left pane Check that Airplane mode is OFF and the Keyboard Receiver is ON Combinations and Functions with the Fn Key Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action For example to turn off the sound Fn X F2 Press and hold down the Fn key then press the F2 key Some keyboard functions can only be used while Windows is running Fn aX F2 Turns on and off the built in speakers or the headphones Fn AA F3 F4 Press the button repeatedly to adjust the volume level of the built in speakers and the headphones See Adjusting the Speakers Volume for more information To decrease the volume press the Fn F3 keys To increase the volume press the Fn F4 keys Fn y X F5 F6 Press the button repeatedly to adjust the LCD brightness of your computer screen See Changing the LCD Brightness for more information To decrease lighting intensity press the Fn F5 keys To increase lighting intensity press the Fn F6 keys Fn ico gt F7 Switches the display output to an external display Press the Fn F7 keys several times to select the desired display output destination and then press the Enter key to confirm See Selecting Display Modes for more information Fn Scr Lk Scroll Lock Works differently depending on
105. ceiver or surround sound decoder device 2 Change the device for sound output to the HDMI output See Changing the Sound Output Device for more information 3 Turn on the TV and set its input to the HDMI input 4 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 5 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or Surround sound decoder device and the other end to the HDMI output port on your VAIO computer Hint e You can adjust the screen resolution of the connected TV with your VAIO computer See Changing the Resolution Size of the Screen Image on an HDMI Connected Device for more information e With the HDMI connection the volume can be adjusted by the connected audio device only Your VAIO computer has no control over the output volume of any connected devices Adjusting the Microphone Volume You can adjust the volume level of the microphone 1 Open Control Panel and select Hardware and Sound See Opening Control Panel to open Control Panel 2 Select Sound 3 Select the Recording tab 4 Double click the microphone icon 5 Select the Levels tab in the Microphone Properties window 6 Move the slider under Microphone right and left to your desired volume level If the microphone volume is still not loud enough even at the maximum volume level move the slider under Microphone Boost right and left to adjust the volume level
106. cess to display e Do not eject or disconnect the media while creating Recovery Media as doing so may result in a failure e Keep Recovery Media in a secure place Hint e If you are signed in to your VAIO computer as a standard user you may be prompted to enter an administrator name and a password Notes on creating Recovery Media e Recovery Media is specific to your VAIO computer of which it was created e You cannot refresh your VAIO computer using Recovery Media e Create Recovery Media immediately after your VAIO computer is ready for use In the following cases you may not be able to recover the computer from the recovery area and Recovery Media will be necessary You have modified the recovery area with apps designed for data modification You have installed an operating system different from the preinstalled operating system on the computer You have formatted your built in storage device without using VAIO Care Rescue Mode VAIO recovery solutions e Do not touch or allow the surface of the discs to become dirty Fingerprints or dust on the surface may cause read write errors e To create Recovery Media you may need to use the free space on your C drive more than double capacity of media you use Depending on your model you cannot create Recovery Media even at the time of purchase due to the shortage of free space regardless if the optical disc drive supports Blu ray Disc or Double Dual Layer DVD media e Refe
107. cifications Hint e No Recovery Media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD See Recovering from the Recovery Area for more information Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality e To perform the update settings below your VAIO computer must be connected to the Internet Windows Update Windows Update enables you to make your VAIO computer more stable 1 Open the charms and select the Je Search charm See Opening the Charms to open the charms 2 Select Settings and enter Windows Update in the search box 3 Select Windows Update from the list and follow the on screen instructions to complete the updates VAIO Update VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on your VAIO computer 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Settings or Files to start VAIO Update To update Windows Store apps Be sure to update the Windows Store app If an update is required a number will appear in the Store tile of the Start screen 1 Select the Store tile to open it 2 Select Updates in the upper right of the screen The number in the bracket shows the number of programs you can use 3 Set a check mark for the apps you want to update th
108. cluded with the app you are using for instructions Hint e The apps installed at the time of delivery and installed from Windows Store are retained whereas all Desktop apps that you installed after the purchase will be erased Recovering from the Recovery Area You can recover your VAIO computer from the recovery area on the built in storage device This recovery method is faster than using Recovery Media See Notes on Recovery before recovering the computer 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start troubleshooting recovery Follow the on screen instructions until the Choose an option screen appears 3 Select Troubleshoot and VAIO recovery solutions Follow the on screen instructions until the VAIO Care Rescue Mode VAIO recovery solutions screen appears 4 Select Start recovery wizard 5 Follow the on screen instructions Hint e If the display language selection window appears select your desired language then OK e To perform custom recovery select Tools and Start advanced recovery wizard About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer While the computer is on the ASSIST button starts VAIO Care While the computer is off the ASSIST button displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO reco
109. computer e You may have accidently pressed the ASSIST button rather than the l Power button Close the VAIO Care Rescue Mode screen and locate the l Power button on your VAIO computer What should do if my battery pack is not fully charged e Check the battery care function settings Start VAIO Control Center and check the settings in the Power and Battery window To start VAIO Control Center see Searching Starting Apps Settings or Files e If ambient temperature is outside the specified range or the power consumption of your VAIO computer is high when you charge the battery pack the charge current may be reduced Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power e While your VAIO computer is running on battery power the CPU clock frequency is reduced for power conserving purposes which causes the computer to run slowly This is normal and does not indicate a malfunction What should do if my battery pack does not work properly e Start VAIO Care to check the status of your battery pack See Keeping Your VAIO Computer in Optimum Condition VAIO Care for more information Why does the LCD brightness automatically change e The automatic brightness adjustment function is enabled Disable the function in VAIO Control Center See Adjusting the LCD Brightness Automatically for detailed information What should do if videos are not displayed on the
110. corded data The keyboard contains a magnet and the LCD screen is equipped with a magnetic sensor so that your VAIO computer can detect that the keyboard is attached to the computer If you bring the Tail cap that contains a magnet close to the LCD screen the computer may incorrectly detect that the keyboard is attached to the computer and enter Sleep mode When attaching the pen hook to your VAIO computer be sure to protect the glass surface of the LCD screen Lay the computer on a soft cloth to avoid damage to the LCD screen To prevent them from being swallowed keep small parts such as the nib Tail cap pen hook and battery out of reach of children When removing the pen hook from your VAIO computer be sure to pull the hook in the direction of the arrow Do not exert excessive pressure on the pen hook as it may cause damage to the hook Replacing the Nib Digitizer Stylus supplied models The writing feeling of the supplied nib differs from the feeling of the attached nib Replace the nib with the supplied one to change the feeling 1 Grasp the tip of the pen then pull out straight C oo Tp 2 Check the direction of the new nib and insert it into the barrel of the pen e If the pen s nib is lost or broken contact an authorized Sony service support center Using Your VAIO Computer as a Remote Control VAIO Remote control With VAIO Remote control you can control devices such as a TV a set top box STB a DVD pla
111. ct Switch to a Microsoft account 5 Follow the on screen instructions Hint e To switch to a local account select Switch to a local account in step 4 instead of Switch to a Microsoft account e If you forget your Microsoft account password contact Microsoft support services About User Account Types There are two types of user accounts available in Windows 8 a local account and a Microsoft account Local account A local account is a user name and password that you set on your VAIO computer Because one local account is expected to be used for a single computer you cannot share the same account on multiple computers Hint e Setting a local account password is optional If you forget your local account password recover your VAIO computer Microsoft account A Microsoft account is an email address and password that you use to sign in to Microsoft services Because a Microsoft account can be set for each user you can share the same account on multiple computers To download apps from Windows Store you need to switch from a local account to a Microsoft account Hint e Setting a Microsoft account password is required If you forget your Microsoft account password contact Microsoft support services Searching Starting Apps Settings or Files You can search apps files or settings on the charms and then start your desired apps files or settings To search and start them open the charms select the fe Search cha
112. d via Wi Fi R Wireless LAN or their playback is interrupted Why is the data transfer speed slow e What should do if do not know the SSID or security key for the access point e What should do if cannot connect my VAIO computer to an access point or the Internet e What should do if cannot use the Wi Fi R Wireless LAN function Wi Fi e How can find the physical address MAC address of the built in wireless network interface of my VAIO computer e What should do if cannot play back movies or audio tracks received via Wi Fi R Wireless LAN or their playback is interrupted Why is the data transfer speed slow e What should do if do not know the SSID or security key for the access point e What should do if cannot connect my VAIO computer to an access point or the Internet What should do if cannot use the Wi Fi R Wireless LAN function BLUETOOTH e What should do if cannot use the BLUETOOTH R function e What should do if other BLUETOOTH R devices cannot connect to my VAIO computer e Why can t use the BLUETOOTH R function when sign in to my VAIO computer as a user with a standard user account e Why is my BLUETOOTH R connection slow e What should do if cannot find the BLUETOOTH R device want to communicate with e What should do if the BLUETOOTH R icon is not displayed in the desktop notification area e Why can t use BLUETOOTH R devices when switch users
113. dard outdoor use of the 5 GHz Wi Fi function is prohibited by law The communication speed and range may vary depending on the following conditions Distance between devices Existence of obstacles between devices Device configuration Radio conditions Ambient environment including wall material etc Apps in use Communications may be cut off depending on radio conditions e The data transfer rate specified in the specification is the theoretical maximum and may not reflect actual data transfer rate e Actual communication speed may not be as fast as the one displayed on your VAIO computer e The 2 4 GHz and 5 GHz Wi Fi frequency bands are not communicable with one another e The data transfer rate of IEEE 802 11g and IEEE 802 11n 2 4 GHz may be affected by interference when used with an IEEE 802 11b product Also IEEE 802 11g and IEEE 802 11n automatically lower the transfer rate to maintain compatibility with an IEEE 802 11b product The transfer rate may be regained by changing the channel settings of your access point e To stop the Wi Fi function abruptly turn off your VAIO computer and the wireless devices if any e The WLAN standard includes the encryption methods Wired Equivalent Privacy WEP which is a security protocol Wi Fi Protected Access 2 WPAZ2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based on interoperable secu
114. display connected to the HDMI output port e Reconnect the HDMI cable not supplied See Connecting a TV with an HDMI Input Port for more information e Make sure you are using an HDCP compliant display The copyright protected content is not displayed on a non HDCP compliant display e Change the screen resolution of the connected TV or external display Images may appear on the screen See Changing the Resolution Size of the Screen Image for more information What should do if sound interruptions occur during video or audio playback e Sound interruptions may occur when the CPU load is high In this case reduce the CPU load by exiting all running apps other than a playback app or by disabling unnecessary audio effects applied to playback What should do if do not hear sound from a digital audio device connected to the digital output port such as the HDMI output port e To output sound from a digital audio device connected to the digital output port on your VAIO computer you need to change the sound output to the digital audio device See Changing the Sound Output Device for more information What should do if my microphone does not work e Check if your microphone is selected as a recording device Open Control Panel and select Hardware and Sound To open Control Panel see Opening Control Panel Select Sound and check if there is a check mark on your desired microphone icon on the Recording tab If not select the
115. drive you use Refer to the manual that came with your external drive for more information Connecting External Speakers Headphones Headset You can connect external sound output devices such as speakers headphones or a headset to your VAIO computer Use a Sony smartphone compatible headset not supplied to make an Internet call and voice chat 1 Connect external speakers headphones or a headset to the headset compatible headphone jack Q Parts and Controls on the Sides N y a D lt 1 lt l ae Note e Turn down the volume of the speakers before turning them on e Your headset may not work correctly with your VAIO computer e An external microphone does not work if you connect it to the headset compatible headphone jack Q e The remote of your headset does not work with your VAIO computer Hint e Refer to the manual that came with your speakers headphones or headset Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection 1 Make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device 2 Change the device for sound output to the HDMI output See Changing the Sound Output Device for more information 3 Turn on the TV and set its input to the HDMI input 4
116. ds Wi Fi allows your VAIO computer to connect to a network through a wireless connection Wi Fi uses the following IEEE 802 11a b g n ac draft standard which specifies the type of technology used Refer to the specifications to find out about the configuration of the computer I EEE 802 11a Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard I EEE 802 11b g Frequency band 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b I EEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 11b g n standard only 2 4 GHz band can be used IEEE 802 11lac draft Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard About the Network LAN The network LAN enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices You can connect your VAIO computer to a network through a wireless connection For information on peripheral devices required for LAN access ask your Internet Service Provider ISP or refer to the manual that came with the device you use For information on how to connect your VAIO computer to the network refer to your ISP s instructions or the manual that came with the device to which you connect the computer If you require information on the network settings at your workplace ask the network administrator
117. ds Set the machine password first Machine password for administrators Allows users with administrative rights to change all the setup options in the BIOS setup screen as well as to start your VAIO computer User password for users without administrative rights Allows standard users to change some of the BIOS setup options as well as to start your VAIO computer To set the user password you must first set the machine password Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears Press the Or mp key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears Enter the password and press the Enter key To change the password enter the current password and a new password The password can be set up to 32 alphanumeric characters long including spaces and it is case sensitive Press the ory key to select Password when Power On press the Enter key and select Enabled Press the a Or mp key to select the Exit tab select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key Note e Be sure to write down the password to avoid forgetting it e If you forget the password you cannot boot up your VAIO computer e You can reset
118. e Hint e You can also start VAIO Update from VAIO Care Desktop About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer While the computer is on the ASSIST button starts VAIO Care While the computer is off the ASSIST button displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example when Windows does not start Note e f the VAIO Care Rescue Mode screen is displayed and five minutes pass without any operation your VAIO computer automatically turns off Notes on Sleep Mode Read the following precautions before using Sleep mode e Some USB devices may not support Sleep mode When your VAIO computer resumes from Sleep mode the computer may not recognize such USB devices depending on the type and number of connected USB devices If you cannot place the computer into Sleep mode disconnect all USB devices and try again Your VAIO computer may return to Normal mode from Sleep mode with mouse operation depending on the mouse you use If your VAIO computer enters Sleep mode when the computer is unstable it may not resume from Sleep mode The following operations are recommended Before placing your VAIO computer into Sleep mode save your files and exit all running apps Shut down your VAIO computer periodical
119. e Rescue Mode screen and select Start BIOS setup 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start troubleshooting recovery Follow the on screen instructions until the Choose an option screen appears 3 Select Troubleshoot and Refresh your PC Most user data saved on your built in storage device some Windows settings and all apps downloaded from Windows Store will be retained even after you refresh your VAIO computer However some app settings or files in the specific folders may not be retained Confirm the following list for details of which settings are retained and which data is erased after you refresh the computer Settings retained after you refresh your VAIO computer The following settings will be retained after you refresh your VAIO computer e Library settings e User accounts local domain Microsoft account and group memberships e Domain settings e Windows Update settings e Start screen and lock screen background e Desktop themes e International settings e Wireless network profiles Settings configured in Windows Welcome Data erased after you refresh your VAIO computer The data in the folders specified below will be erased after you refresh your VAIO computer e Windows e Program Files e Program Files x86 e ProgramData e Users User name AppData e Save important data in advance e Copyright protected data such as d
120. e Check the access point settings In the following settings your VAIO computer may fail to connect to an access point or the connection may be unstable When the access point is set to refuse communication with a device whose SSID is set to ANY and the SSID of your VAIO computer or the access point is set to ANY When the access point is in stealth mode For more information refer to the manual that came with your access point or consult your Wi Fi service provider e Make sure your VAIO computer and access point are connected to one another See Starting Wi Fi R Wireless LAN Communications for more information e Connection capability is affected by distance obstructions device configuration radio wave strength interference wall materials running apps etc Move your VAIO computer away from obstructions or closer to any access point you may be using e Open the charms and select the fe Settings charm and the network icon Check that your access point is displayed To open the charms see Opening the Charms What should do if cannot use the Wi Fi R Wireless LAN function Enable the Wi Fi function Open the charms and select the fe Settings charm Select Change PC settings in the lower right corner and select Wireless in the left pane Turn off Airplane mode and change the Wi Fi setting under Wireless devices to On To open the charms see Opening the Charms To use the Wi Fi function on your VAIO comput
121. e It may take some time to find and connect to a Wi Fi access point before starting communications via Wi Fi Hint e Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode e Once you connect your VAIO computer to the access point by entering the security key the access point will be registered in the computer You do not have to enter the security key for subsequent connections About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key The security key allows wireless devices that have the same key such as a Wi Fi access point and a computer to communicate with each other on Wi Fi The security key is assigned to each access point by default Make sure the default security key has been changed to protect data from unauthorized use If you cannot find the default security key refer to the manual that came with your access point If you enter a wrong security key follow these steps to re enter the security key 1 AWN 5 Open the charms and select the fe Settings charm See Opening the Charms to open the charms Select the network icon Right click the desired network and select View connection properties Select the Security tab Enter a security key in the Network security key field and select OK I
122. e of technology used Refer to the specifications to find out about the configuration of the computer I EEE 802 11la Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard I EEE 802 11b g Frequency band 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b I EEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 11b g n standard only 2 4 GHz band can be used I EEE 802 11lac draft Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard About the Network LAN The network LAN enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices You can connect your VAIO computer to a network through a wireless connection For information on peripheral devices required for LAN access ask your Internet Service Provider ISP or refer to the manual that came with the device you use For information on how to connect your VAIO computer to the network refer to your ISP s instructions or the manual that came with the device to which you connect the computer If you require information on the network settings at your workplace ask the network administrator About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryp
123. e original apps and drivers for more information Restore your VAIO computer from a system image backup if you have created the backup Refer to Windows Help and Support Opening Windows Help and Support for more information If the problem persists follow the instructions in Refreshing Your VAIO Computer to reinstall the operating system If the problem persists after you refresh your VAIO computer follow the instructions in Recovering from the Recovery Area to recover the computer The computer may not support the refresh function depending on the model you purchased If you have not yet created Recovery Media create the Recovery Media See Creating Recovery Media Be sure to make a backup copy of your valuable data before recovering your VAIO computer Refer to Windows Help and Support Opening Windows Help and Support for more information Recovering your VAIO computer will delete all the data on the built in storage device What should do if cannot recover my VAIO computer from the recovery area e Recover your VAIO computer from Recovery Media if you have used apps to modify the recovery area installed a different operating system from the preinstalled one or formatted the built in storage device without using VAIO Care Rescue Mode VAIO recovery solutions e If the problem persists visit the VAIO online support website for further assistance How do create Recovery Media e You can create Recovery Media usi
124. e power cable is connected properly to an AC outlet e You may need to install a USB driver for the USB device before connecting the device Refer to the manual that came with the USB device for more information e Try using another USB port on your VAIO computer The USB driver could be installed to the specific port you used the first time you connected the device e USB hubs may prevent the USB device from working because of a power distribution failure We recommend you connect the device directly to your VAIO computer without a hub What should do if cannot print a document e Make sure your printer is compatible with Windows installed on your VAIO computer e When you connect a new printer you first need to set up the printer driver For information on how to set up the printer driver visit the website of the manufacturer or refer to the manual that came with your printer e Make sure the printer settings are correctly configured For information on the printer settings refer to the manual that came with your printer e Make sure your printer is on Refer to the manual that came with your printer for more information e Make sure the connections between the printer s power cord and AC adapter and between the AC adapter and an AC outlet are securely made e Make sure the status of your printer is displayed as online or ready Then make sure the printer settings are correctly configured as instructed in the manual that came with
125. e software or other information contained herein or the use thereof In the manual the TM or R marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement e Sony Corporation is not liable and will not compensate for any lost recordings made to your VAIO computer external recording media or recording devices or any relevant losses including when recordings are not made due to reasons including the computer failure or when the contents of a recording are lost or damaged as a result of the computer failure or repair undertaken to the computer Sony Corporation will not restore recover or replicate the recorded contents made to the computer external recording media or recording devices under any circumstances e Features and specifications are subject to change without notice Checking Supplied Items Check all items packed with the product before use Wireless keyboard AC adapter Power cord Digitizer stylus Not supplied with all models Availability depends on your computer s specifications Pen hook Wireless router Not supplied with all models Availability depends on your computer s specifications VGA adapter with Conversion connector Not supplied with all models Availability depends on your computer s spe
126. e sure that the computer is off to avoid impact or vibration to the running hard disk drive If the computer is equipped with the power indicator make sure that it is completely off Hint e By default your VAIO computer enters Sleep mode automatically after a certain period of inactivity while running on AC power e The operations below also place your VAIO computer into Sleep mode Press the 4 Power button with the default setting Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function 1 Connect an external device to your VAIO computer 2 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 3 Select Start from media USB device optical disc The booting process from the external device starts e Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up Some devices cannot be used to boot the computer or cannot be used with the computer e If an AC adapter is supplied with the external device be sure to connect it to an AC power source in advance Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level e Conduct regular performance checks and tune
127. e to start an app and personalize the Start screen by adding and rearranging tiles 2 Charms Search for apps and files share content play content on other devices or print and set up your VAIO computer To open the Start screen Touch operation Touch screen equipped models Open the charms then tap the H Start charm See Opening the Charms to open the charms Mouse Touch pad operation Open the charms then click the Jj Start charm See Opening the Charms to open the charms Keyboard operation Press the gg Windows key Opening Control Panel You can open Control Panel by following these steps 1 Open the charms and select the fe Search charm See Opening the Charms to open the charms 2 Select Apps 7 3 Enter Control Panel in the search box 2 4 Select Control Panel 3 Opening the Desktop You can access the desktop from a tile just like an app Open the desktop by following the instruction below 1 Open the Start screen and select the Desktop tile See About the Start Screen and Menu to open the Start screen Opening the Charms You can open the charms to search for apps and files share content play content on other devices or print and set up your VAIO computer Touch operation Touch screen equipped models Swipe in from the right edge Mouse Touch pad operation Point to the upper right corner 4 then move downward 9 With a touch pad you ca
128. ecovery Media If you cannot recover your VAIO computer using a USB optical drive or USB flash drive connect the drive to another USB port or to the USB port that is compliant with the USB 2 0 standard if any Then turn off the computer and try recovering it again See Recovering from the Recovery Area for more information e f the problem persists visit the VAIO online support website for further assistance What should do if my VAIO computer becomes unstable Windows does not start e Try the suggestions below Restore computer system files Use the restore point that you created before your VAIO computer becomes unstable See Restoring System Files Using the Restore Point when You cannot Start Windows for more information Restore your VAIO computer from a system image backup if you have created the backup Refer to Windows Help and Support Opening Windows Help and Support for more information Any file you have created or changed after you created the system image backup will not be restored You need to back up such a file with VAIO Care Rescue Mode VAIO recovery solutions See Backing Up Your Data when You cannot Start Windows for more information e Use VAIO Hardware Diagnostics to identify problems on your VAIO computer With the app you can check if the computer hardware a CPU a memory module and a built in storage device needs to be replaced To start VAIO Hardware Diagnostics select Tools and VAIO Hardw
129. edure may be different from the above depending on the version of the app installed on your VAIO computer In such a case follow the on screen instructions Hint e To start the antivirus app see Searching Starting Apps Settings or Files e Refer to the help file included with your app for more information About the Internet Connection Services The following types of Internet connection services are available You can select from among the services according to your preference for example communication speed or a usage fee For detailed information on a variety of connection services contact Internet Service Providers ISPs e Fiber to the Home FTTH e Cable modem e Digital Subscriber Line DSL e Satellite e Dial up Disabling the Wi Fi R Wireless LAN Function You can disable the Wi Fi function by following these steps 1 Open the charms and select the Fel Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change the Wi Fi setting under Wireless devices to Off Hint e To enable the Wi Fi function turn off Airplane mode and change the Wi Fi setting under Wireless devices to On e To disable all wireless functions turn on Airplane mode e The wireless function s whose setting is on will be enabled when you turn off Airplane mode Refer to Windows Help and Support Opening Wind
130. een Be sure to block direct sunlight when using your VAIO computer near a window e Do not exert pressure on the LCD screen or its edges The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction e Using your VAIO computer in low temperature conditions may produce a residual image on the LCD screen This does not indicate a malfunction When the computer returns to normal temperature the screen returns to normal e A residual image may appear on the LCD screen if the same image is displayed for an extended period of time The residual image disappears after a while You can use a screen saver to prevent residual images Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays For example if you have an external display connected to the monitor port the computer screen and the external display can function as a single desktop 1 Right click on the desktop and select Screen resolution See Opening the Desktop to open the desktop 2 Select Extend these displays from the drop down list next to Multiple Displays and OK The setting options vary depending on the number of the connected external displays Note e Your external display may not support the Multiple Monitors function e Certain apps may not be compatible with the Multiple Monitors settings e Do not change
131. elect OK To change the sound rate and bit depth The sound rate and bit depth of the digital audio output signal should be set according to your digital audio device Follow the above steps 1 to 3 and then select the HDMI device icon and Properties On the Advanced tab select the sample rate and bit depth for example 16 bit 48000 Hz DVD quality which the device supports and then OK Notes on the LCD screen Read the following precautions for correct use of the LCD screen e The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction e Do not scratch the surface of the LCD screen or exert pressure on it This could cause damage e The LCD screen may become warm during operation This is normal and does not indicate a malfunction e Due to the mechanical design of your VAIO computer s LCD screen touch screen the screen surface may become warm while you are using the computer for an extended period of time This is normal and does not indicate a malfunction Touch screen equipped models e The LCD screen touch screen is made of reinforced glass to implement high durability however treat the screen with care as it is not 100 unbreakable In case the screen breaks into small pieces be careful not to cut yourself
132. en select Install To update the apps later remove the check mark Setting Up an Appropriate Work Environment This topic describes where to or not to place your VAIO computer and ergonomic instructions Where to place your VAIO computer When placing your VAIO computer ensure that e You have easy access to a power source and necessary ports e You leave enough space around the computer e The computer is placed on a flat surface that is wide enough and you can face the computer screen as you operate it You can place the computer in front of you where you can sit upright and keep your forearms parallel to the floor Where not to place your VAIO computer Placing your VAIO computer in an inappropriate location may cause damage or a malfunction Do not place the computer in a location subject to e Direct sunlight e Magnetic items or sources e Heat sources such as residential heating equipment e Excessive dust e High humidity e Poor ventilation e The area around the air exhaust vent may become extremely hot while your VAIO computer is on Be careful before touching the area e Do not place any object near the air exhaust vent that may block the vent Hint e Your VAIO computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs move the computer a suitable distance away from the radio or TV Ergonomic considerations Whenever possible you should attempt to take accoun
133. ending on the configuration of the computer What should do if no image is displayed on my TV screen or external display connected to the HDMI output port Reconnect the HDMI cable not supplied See Connecting a TV with an HDMI Input Port for more information Make sure you are using an HDCP compliant display The copyright protected content is not displayed on a non HDCP compliant display Change the screen resolution of the connected TV or external display Images may appear on the screen See Changing the Resolution Size of the Screen Image for more information What should do if videos are not displayed smoothly It is recommended you disable your screen saver If the screen saver is enabled it may be activated during DVD playback and prevent the playback from running successfully If you have set the display output to both the computer screen and an external display change the display output to either of them Some videos may not be displayed smoothly depending on the type or bit rate of videos Lowering the screen resolution may improve video playback performance See Changing the Resolution Size of the Screen Image for more information If data access to a memory card is in progress wait until the data access ends and then start playback again If you are playing a video stored on the memory card copy it to the built in storage device and then play the copied video If the CPU and cooling fan settings are configurable
134. equired If you forget your Microsoft account password contact Microsoft support services Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity In Sleep mode the computer will retain its current state including data you are working on while you take a break See Using Sleep Mode for more information on Sleep mode When you do not use your VAIO computer for a while To avoid losing unsaved data follow these steps to shut down your VAIO computer 1 Save your data and close all running apps 2 Turn off any peripherals connected to your VAIO computer 3 Open the charms and then select the fe Settings charm See Opening the Charms to open the charms 4 Select Power and Shut down After a short time your VAIO computer automatically turns off If the computer is equipped with the power indicator the green power indicator light turns off e An improper shutdown may cause loss of unsaved data or cause your VAIO computer to malfunction e To disconnect your VAIO computer completely from an AC power source turn off the computer and then unplug the power cord from the AC outlet Hint e If you select Shut down while holding down the Shift key in step 4 you can place your VAIO computer into the minimum power consumption state ACPI S5 mode In this case the fast boot function is temporarily disabled on the next
135. er e This problem occurs when you use the built in camera under fluorescent lights and is due to a mismatch between the lighting output frequency and the shutter speed To reduce flicker noise change the direction of your VAIO computer so that you can adjust the direction of the built in camera Some apps offer adjustable parameters such as brightness or power frequencies to eliminate flicker noise Why are captured images poor in quality e Images captured under fluorescent light may contain light reflections e A dark portion in captured images may contain noise e The area on and around the built in camera is soiled Clean the area See Notes on the Built in Camera for more information on how to clean the camera What should do if captured images contain dropped frames and audio interruptions e The effect settings on your app may cause dropped frames Refer to the help file included with the app for more information e There may be more app running than your VAIO computer can handle Exit the apps that you are not currently using This problem may occur while your VAIO computer is running on the power saving plan which reduces the CPU performance See Selecting a Power Plan to check the current power plan Why does the viewfinder show no images or poor quality images e Some camera apps may not work correctly when another camera app is running Exit the current app before starting another e You may not be able to use an
136. er 4 Select Computer on the menu bar and Manage 5 Select Disk Management under Storage in the left pane The volume of the recovery area and the total volume of the C drive are displayed in the Disk O row in the center pane Creating Partitions This topic describes how to create partitions e If you reduce the volume of the C drive partition you may not create Recovery Media or complete the recovery process successfully because the free space on the built in storage device is not sufficient 1 Open Control Panel select System and Security and select Create and format hard disk partitions under Administrative Tools See Opening Control Panel to open Control Panel If the User Account Control window appears select Yes 2 Right click the C drive and select Shrink Volume 3 Enter the size of the partition to be created in Enter the amount of space to shrink in MB and select Shrink 4 Right click Unallocated and select New Simple Volume 5 Follow the on screen instructions Hint e If you are signed in to your VAIO computer as a standard user you may be prompted to enter an administrator name and password Creating Other Drives Modifying Partitions Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Your VAIO computer has only one partition C drive
137. er you need to configure the Wi Fi settings Check the Wi Fi settings of the computer See Starting Wi Fi R Wireless LAN Communications for more information If a connection utility app supplied with a third party Wi Fi product is installed uninstall it If a connection utility app is installed Windows may fail to configure the Wi Fi settings Be sure to take a note of your settings Such as security keys before uninstalling What should do if cannot use the BLUETOOTH R function Make sure the BLUETOOTH function is enabled Open the charms and select the fe Settings charm Select Change PC settings in the lower right corner then select Wireless in the left pane Turn off Airplane mode and change the Bluetooth setting under Wireless devices to On To open the charms see Opening the Charms What should do if other BLUETOOTH R devices cannot connect to my VAIO computer See What should do if cannot find the BLUETOOTH R device want to communicate with Make sure that the authentication pairing between the device and your VAIO computer has been properly performed Some BLUETOOTH devices require authentication pairing before establishing connection with another device Perform the authentication process before connecting to such devices Make sure that your VAIO computer allows BLUETOOTH devices to find the computer Select E arrow in the desktop notification area right click g3 the BLUETOOTH icon and select Ope
138. er consumption state ACPI S5 mode In this case the fast boot function is temporarily disabled on the next start up Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source The charging time may vary depending on operating conditions 1 Plug your VAIO computer into an AC outlet See Connecting a Power Source Hint e The charging time varies depending on ambient temperature Note that at a low ambient temperature it takes longer time to charge the battery pack e Open the desktop and select the battery icon such as fj on battery or fj plugged in in the desktop notification area to check the built in battery status of your VAIO computer To open the desktop see Opening the Desktop Notes on Using the Battery Pack Before using the battery pack read the following precautions for correct use About the battery pack e The battery pack built in your VAIO computer is not removable e For safety reasons battery charging may be suspended at higher or lower temperatures e The battery pack is not fully charged at the time of delivery e While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern About battery discharge After battery charge the battery pack will gradually discharge over time even while not in use If it is left unused for an extended period o
139. er is running on battery power save data frequently e Before moving your VAIO computer make sure that the computer is off to avoid impact or vibration to the running hard disk drive If the computer is equipped with the power indicator make sure that it is completely off Hint e By default your VAIO computer enters Sleep mode automatically after a certain period of inactivity while running on AC power e The operations below also place your VAIO computer into Sleep mode Press the 4 Power button with the default setting Installing Apps from Windows Store You can install apps from Windows Store You will need a Microsoft account to use certain apps or services including Windows Store On how to create and what you can do with the Microsoft account refer to Windows Help and Support Opening Windows Help and Support 1 Connect to the Internet See Starting Wi Fi R Wireless LAN Communications for more information on how to connect to the Internet 2 Open the Start screen and select the Store tile See About the Start Screen and Menu to open the Start screen 3 Find an app to install 4 Follow the on screen instructions to install the app Switching User Accounts You can switch to another user account by following these steps 1 Open the Start screen and select an account name at the upper right corner of the computer screen See About the Start Screen and Menu to open the Start screen 2 Select your
140. er source Do not place heavy objects on the power cord or this could cause a fire e To disconnect the power cord pull it out by holding the plug Never pull the cord itself e Do not use cut or damaged connection cables e Unplug your VAIO computer from the AC outlet if you are not planning to use the computer for an extended period of time Headphones e Do not use headphones while driving cycling or operating any motorized vehicle It may create a traffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings e Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use Handling the Built in Storage Device The built in storage device hard disk drive or solid state drive has a high storage density and reads or writes data in a short time However it can be easily damaged if improperly used If the built in storage device is damaged the data cannot be restored To prevent losing data you should be careful when handling your VAIO computer To avoid damaging your built in storage device e Do not subject your VAIO computer to sudden movements e Keep your VAIO computer away from magnets e Do not place your VAIO computer in a location subject to mechanical vibration or in an unstable position e Do not turn off the
141. er speed communications than the IEEE 802 11b I EEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 11b g n standard only 2 4 GHz band can be used IEEE 802 11lac draft Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard About the Network LAN The network LAN enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices You can connect your VAIO computer to a network through a wireless connection For information on peripheral devices required for LAN access ask your Internet Service Provider ISP or refer to the manual that came with the device you use For information on how to connect your VAIO computer to the network refer to your ISP s instructions or the manual that came with the device to which you connect the computer If you require information on the network settings at your workplace ask the network administrator About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key The security key allows wireless devices that have the same key such as a Wi Fi access point and a computer to communicate with each other on Wi Fi The security key is assigned to each access point by default Make sure the default security key has bee
142. esktop see Opening the Desktop Note e On IEEE 802 11a b g n ac draft equipped models when only the 2 4 GHz Wi Fi function is enabled your VAIO computer cannot connect to a 5 GHz Wi Fi access point Also when only the 5 GHz Wi Fi function is enabled the computer cannot connect to a 2 4 GHz Wi Fi access point On IEEE 802 11b g n equipped models when the 2 4 GHz Wi Fi function is disabled the computer cannot connect to an access point Also the computer cannot connect to a 5 GHz Wi Fi access point e It may take some time to find and connect to a Wi Fi access point before starting communications via Wi Fi Hint e Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode e Once you connect your VAIO computer to the access point by entering the security key the access point will be registered in the computer You do not have to enter the security key for subsequent connections About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key The security key allows wireless devices that have the same key such as a Wi Fi access point and a computer to communicate with each other on Wi Fi The security key is assigned to each access point by default Make sure the default security key has been changed to protect data from una
143. f NFC Forum Inc in the United States and in other countries N Wi Fi is a trademark or registered trademark of Wi Fi Alliance All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Features and specifications are subject to change without notice All other trademarks are trademarks of their respective owners Not all the software listed above may be delivered with your model About the Software License This product contains software owned by Sony and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product About the International ENERGY STAR R Program ENERGY STAR The following information is applicable to ENERGY STAR qualified products only As an ENERGY STAR Partner Sony confirmed that this product meets the ENERGY STAR standards for energy efficiency The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption For detailed information on the ENERGY STAR Program visit the following websites e http www energystar gov USA e http www eu energystar org Europe This computer is designed in compliance with the ENERGY STAR st
144. f these procedures to exit all running apps and then turn off your VAIO computer again Drag the app from the top center of the screen to the bottom center See Closing Apps for more information Press the AIt F4 keys If there is unsaved data save it at the confirmation prompt e If you have installed a new app on your VAIO computer check if the app is working properly its data is normal and you have operated it correctly e Contact the app publisher or designated provider for technical support e If you connect peripheral devices such as a printer or a USB device to your VAIO computer or connect the computer to your network disconnect all peripheral devices or the computer s network connection and then turn off the computer While the computer is communicating with a peripheral device or the network Windows does not allow you to turn off the computer In addition some peripheral device drivers for the peripheral devices do not support the feature to force the computer to shut down e If the computer screen freezes press the Ctrl Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Shut down e If your VAIO computer freezes with a message indicating the settings are being saved or the computer is shutting down displayed follow these procedures in order Press the Enter key Wait for a while If the problem persists press the Ctrl Alt Delete keys Wait for a while e I
145. f time the battery power may be depleted It is recommended that you recharge the battery pack before use About battery life Battery life varies depending on usage and settings About battery deterioration and replacement e The battery pack is consumable The capacity gradually declines through repeated cycles of recharging and discharging and depending on the ambient temperature during use or storage As a result the battery life becomes short even if it is fully charged and eventually the battery pack reaches the end of its life e If the battery pack quickly runs out of power after being fully charged or it has reached the end of its life replace it with a new one Contact an authorized Sony service support center and replace the battery pack with a new one specified by Sony When the battery pack is running out of power If the battery pack runs out and your VAIO computer is not plugged in power will be cut off and any data you are working on will be lost While your VAIO computer is running on battery power save data frequently About the Usage Environment for the Keyboard This section explains how to use the keyboard It is recommended to use the keyboard within 1 6 ft 50 cm of your VAIO computer e The keyboard has magnets to couple with your VAIO computer Do not place credit cards etc which are affected by magnetism near the computer especially the areas in front or back of the keyboard Doing so may cause da
146. f unsaved data or cause your VAIO computer to malfunction e To disconnect your VAIO computer completely from an AC power source turn off the computer and then unplug the power cord from the AC outlet Hint e If you select Shut down while holding down the Shift key in step 4 you can place your VAIO computer into the minimum power consumption state ACPI S5 mode In this case the fast boot function is temporarily disabled on the next start up Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer 1 Save your data and close all running apps 2 Open the charms and select the Fel Settings charm See Opening the Charms to open the charms 3 Select Power and Restart Your VAIO computer will restart Using Sleep Mode In Sleep mode you can step away from your VAIO computer while retaining the computer s state including data you are working on To activate Sleep mode 1 Open the charms and select the Fey Settings charm See Opening the Charms to open the charms 2 Select Power and Sleep If your VAIO computer is equipped with the power indicator it turns off when the computer enters Sleep mode with the default setting To return to Normal mode 1 Press the O Power button e If you press and hold down the l Power button for more than 4 or 10 seconds your VAIO computer will turn off automatically Doing this will e
147. f you still cannot turn off your VAIO computer even after you follow all the above procedures in this topic perform the following operations Note that performing these operations may cause working data to become corrupted Be sure to disconnect the computer from the network before performing the following operations Press the Ctrl Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Shut down Press and hold down the l Power button for more than 4 or 10 seconds Unplug the AC adapter and push and hold the battery off button for three to five seconds with a thin straight object such as a paper clip Why does a message appear and Windows fail to start when turn on my VAIO computer e If another message on how to solve the problem appears after the first message follow the on screen instructions e The BIOS boot options may have been incorrectly configured Press the ASSIST button while your VAIO computer is off to display the VAIO Care Rescue Mode screen select Start BIOS setup and change the Boot Mode setting then restart the computer What should do if my VAIO computer does not turn on or the power button does not work the charge indicator light blinks fast e Your VAIO computer may not recognize the battery pack In this case push and hold the battery off button for three to five seconds with a thin straight object Such as a paper clip If the problem persis
148. for mobile setting to On e The setting does not change between on and off while images are displayed Notes on Using the Touch Screen Touch screen equipped models Before using the touch screen read the following precautions for correct use e Do not push the touch screen roughly Gentle touches always work as your VAIO computer is equipped with a capacitive touch screen e The touch screen may not work properly if you turn on your VAIO computer while touching the screen or if the computer is affected by electromagnetic waves during the start up process In such a case restart the computer e The touch screen may not work for several seconds after your VAIO computer returns to Normal mode from Sleep mode In such a case wait for a while before using the touch screen e Keep the touch screen clean for good touch sensitivity Dirt may cause damage or a malfunction Enlarging the Text Size DPI Touch screen equipped models Changing the DPI to enlarge the text and icon size enables you to operate the touch screen easier 1 Open Control Panel and select Appearance and Personalization and Make text and other items larger or smaller See Opening Control Panel to open Control Panel 2 Select the desired settings from the options on the screen and Apply 3 If a message appears and recommends signing out select Sign out now 4 Sign in again The text font size for Windows changes How to Use the Touch Screen Touch screen equ
149. g Other Drives Modifying Partitions Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Your VAIO computer has only one partition C drive as the factory default setting If you want to store data in another partition such as D drive change the partition size and create a new partition For more information on how to create partitions see Creating Partitions Hint e Some models may have D drive as the factory default setting Disabling NFC One touch functions NFC supported models You can disable NFC One touch functions by following these steps 1 Open the charms and select the Fes Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change the NFC setting under Wireless devices to Off Hint e To use NFC One touch functions change Airplane mode to Off and the NFC setting under Wireless devices to On e When Airplane mode is Off the wireless function setting is enabled e Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode About One touch functions NFC supported models One touch functions are Sony original functions which use NFC Simply touch two One touch functions suppor
150. g Your VAIO Computer e Keeping Your VAIO Computer in Optimum Condition VAIO Care e Using VAIO Update e About the ASSIST Button Power e Notes on Sleep Mode Selecting a Power Plan e Notes on Using the Power Source e Using Sleep Mode Display e Adjusting the LCD Brightness Automatically e Displaying Clear and Vivid Images X Reality for mobile installed models Notes on Using the Touch Screen Touch screen equipped models Enlarging the Text Size DPI Touch screen equipped models How to Use the Touch Screen Touch screen equipped models Changing the LCD Brightness Changing the Resolution Size of the Screen Image on an HDMI Connected Device Notes on the LCD screen Using the Multiple Monitors Function Selecting Display Modes Connecting a TV with an HDMI Input Port Changing the Resolution Size of the Screen Image About Built In Sensors Notes on Built In Sensors HDMI Changing the Resolution Size of the Screen Image on an HDMI Connected Device Connecting a TV with an HDMI Input Port Peripheral device Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV Changing the Sound Output Device Notes on the LCD screen Using the Multiple Monitors Function Selecting Display Modes Connecting a TV with an HDMI Input Port CD DVD BD Booting Your VAIO Computer from External Devices Audio e Adjusting the Volume in Windows e Connecting a High Quality Digital Sound
151. g your computer s performance or new apps that are available and let you download and install with simple steps 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Settings or Files to start VAIO Update Hint e You can also start VAIO Update from VAIO Care Desktop Notes on Using the Touch Screen Touch screen equipped models Before using the touch screen read the following precautions for correct use e Do not push the touch screen roughly Gentle touches always work as your VAIO computer is equipped with a capacitive touch screen The touch screen may not work properly if you turn on your VAIO computer while touching the screen or if the computer is affected by electromagnetic waves during the start up process In such a case restart the computer The touch screen may not work for several seconds after your VAIO computer returns to Normal mode from Sleep mode In such a case wait for a while before using the touch screen Keep the touch screen clean for good touch sensitivity Dirt may cause damage or a malfunction Enlarging the Text Size DPI Touch screen equipped models Changing the DPI to enlarge the text and icon size enables you to operate the touch screen easier 1 Open Control Panel and select Appearance and Personalization and Make text and other items larger or smaller See Opening Control Panel to open Control Panel 2 Select the desired settings from the options
152. ge the screen resolution to adjust the size of the characters and images on the computer screen Refer to Windows Help and Support Opening Windows Help and Support for more information 1 Right click on the desktop and select Screen resolution See Opening the Desktop to open the desktop 2 Select the current screen resolution next to Resolution and move the slider to change the screen resolution e You may not be able to play high resolution videos depending on the amount of video memory on your VAIO computer In such a case lower the screen resolution e Do not change the display resolution while using video image apps or playing DVDs as it may cause unsuccessful playback display or unstable system operations About Built In Sensors A built in accelerometer digital compass magnetometer and gyro sensor enable you to use the following functions Screen rotation using the built in accelerometer When you rotate your VAIO computer the built in accelerometer automatically detects the movement and rotates the computer screen to portrait or landscape orientation depending on the computer orientation Navigation assistance using the built in digital compass The built in digital compass provides navigation assistance on compatible apps by detecting the direction your VAIO computer is facing App operation using the built in gyro sensor The built in gyro sensor detects angular movement of your VAIO computer which allows you t
153. gh quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection 1 Make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device 2 Change the device for sound output to the HDMI output See Changing the Sound Output Device for more information 3 Turn on the TV and set its input to the HDMI input 4 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 5 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or Surround sound decoder device and the other end to the HDMI output port on your VAIO computer Hint e You can adjust the screen resolution of the connected TV with your VAIO computer See Changing the Resolution Size of the Screen Image on an HDMI Connected Device for more information e With the HDMI connection the volume can be adjusted by the connected audio device only Your VAIO computer has no control over the output volume of any connected devices About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer While the computer is on the ASSIST button starts VAIO Care While the computer is off the ASSIST button displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery so
154. green e Why does my VAIO computer automatically turn off e What should do if cannot turn off my VAIO computer e Why does a message appear and Windows fail to start when I turn on my VAIO computer e What should do if my VAIO computer does not turn on or the power button does not work the charge indicator light blinks fast e What should do if the power indicator light turns on in green when press the power button but the screen remains blank e What should do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode e What should do if my VAIO computer does not return to Normal mode with keyboard or touch pad operations during Sleep mode e What should do if the VAIO Care Rescue Mode screen appears when turn on my VAIO computer Battery e What should do if my battery pack is not fully charged e Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power e What should do if my battery pack does not work properly Display e Why does the LCD brightness automatically change e What should do if videos are not displayed on the computer screen e What should do if my computer screen goes blank e What should do if my computer screen flickers or fades to white Intel graphics accelerator installed models e What should do if captured images flicker e What should do if captured images contain dropped f
155. h a third party Wi Fi product is installed uninstall it If a connection utility app is installed Windows may fail to configure the Wi Fi settings Be sure to take a note of your settings Such as security keys before uninstalling What should do if cannot use the BLUETOOTH R function Make sure the BLUETOOTH function is enabled Open the charms and select the fe Settings charm Select Change PC settings in the lower right corner then select Wireless in the left pane Turn off Airplane mode and change the Bluetooth setting under Wireless devices to On To open the charms see Opening the Charms What should do if other BLUETOOTH R devices cannot connect to my VAIO computer See What should do if cannot find the BLUETOOTH R device want to communicate with Make sure that the authentication pairing between the device and your VAIO computer has been properly performed Some BLUETOOTH devices require authentication pairing before establishing connection with another device Perform the authentication process before connecting to such devices Make sure that your VAIO computer allows BLUETOOTH devices to find the computer Select arrow in the desktop notification area right click the BLUETOOTH icon and select Open Settings to open the settings window Select the Options tab and make sure that the Allow Bluetooth devices to find this computer check box is selected To open the desktop see Opening the Desktop
156. h the power indicator check that it is off and then turn on the computer If the problem persists press and hold down the l Power button for more than 4 or 10 seconds If your VAIO computer is equipped with the power indicator check that it is off Disconnect all cables and peripheral devices such as the power cord and the USB device and wait about five minutes Then put them back in place and turn on the computer again What should do if my computer screen flickers or fades to white Intel graphics accelerator installed models e Depending on the model you purchased the computer screen may flicker or fade to white when the power saving function is enabled and the computer screen switches To avoid this right click on the desktop and select Graphics Properties to display the Intel graphics control panel and then disable Display Power Saving Technology Note that the battery life becomes short if you disable this setting What should do if captured images flicker e This problem occurs when you use the built in camera under fluorescent lights and is due to a mismatch between the lighting output frequency and the shutter speed To reduce flicker noise change the direction of your VAIO computer so that you can adjust the direction of the built in camera Some apps offer adjustable parameters such as brightness or power frequencies to eliminate flicker noise What should do if captured images contain dropped frames and a
157. he Enter key The password entry screen appears 4 Leave the Enter New Password and Confirm New Password fields blank and press the Enter key 5 Press the Or mp key to select the Exit tab select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality e To perform the update settings below your VAIO computer must be connected to the Internet Windows Update Windows Update enables you to make your VAIO computer more stable 1 Open the charms and select the Je Search charm See Opening the Charms to open the charms 2 Select Settings and enter Windows Update in the search box 3 Select Windows Update from the list and follow the on screen instructions to complete the updates VAIO Update VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on your VAIO computer 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Settings or Files to start VAIO Update To update Windows Store apps Be sure to update the Windows Store app If an update is required a number will appear in the Store tile of the Start screen 1 Select the Store tile to open it 2 Select Updates in the upper right of the screen The number in the bracket shows t
158. he computer See Starting Wi Fi R Wireless LAN Communications for more information e If a connection utility app supplied with a third party Wi Fi product is installed uninstall it If a connection utility app is installed Windows may fail to configure the Wi Fi settings Be sure to take a note of your settings Such as security keys before uninstalling How can find the physical address MAC address of the built in wireless network interface of my VAIO computer e If MAC address filtering of your access point is enabled register the MAC address of your VAIO computer in the setup screen of the access point Otherwise the computer cannot connect to the access point Open Command Prompt enter ipconfig all and then press the Enter key You can find the physical address MAC address in the Physical Address field under Wireless LAN adapter Wi Fi To open Command Prompt see Searching Starting Apps Settings or Files What should do if cannot play back movies or audio tracks received via Wi Fi R Wireless LAN or their playback is interrupted Why is the data transfer speed slow e Move your VAIO computer away from obstructions or closer to any access point you may be using Connection capability is affected by distance obstructions device configuration radio wave strength interference wall materials running apps etc e If you are using an access point the device may be temporarily overloaded depending on how many
159. he number of programs you can use 3 Set a check mark for the apps you want to update then select Install To update the apps later remove the check mark Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level e Conduct regular performance checks and tune ups e Find support information the support website URL and the contact information e Start VAIO Care just by pressing the ASSIST button and search for appropriate measures if you have any problem 1 Press the ASSIST button while your VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more information Hint e Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example if Windows does not start e Alternatively open the charms select the fe Search charm and Apps and enter VAIO Care Desktop in the search box to start VAIO Care To open the charms see Opening the Charms Using VAIO Update VAIO Update provides a service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date Through the Internet VAIO Update automatically detects the update programs that are necessary for enhancin
160. he touch screen becoming dirty or damaged See Charging the Keyboard for how to couple your VAIO computer with the keyboard Notes on the LCD screen The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen The ratio of defective pixels to all available pixels of the LCD screen is less than 0 0006 Also depending on the viewing angle uneven stripes of changes in color and luminance may appear These are normal results of the LCD screen construction and do not indicate a malfunction Take note that returns and replacements are not accepted Parts and Controls of the Keyboard Describes the features of the keyboard such as keys buttons and indicator lights Lit ea oe to Je jp jie jis el 16 le i Bs a W E e Yi je ije i H zker le JM fs al 14 I JAJE PF je im p JE jt i a t g a 1 Caps Lock key 2 Esc key 3 Function keys Combinations and Functions with the Fn Key 4 Caps lock indicator 5 XJ Battery indicator for Keyboard Charging the Keyboard 6 Power and touch pad on off switch for Keyboard Using the Wireless Keyboard 7 Charge port for Keyboard on Keyboard Charging the Keyboard 8 Delete key 9 Backspace key 10 Insert key 11 Pause Break key 12 Prt Sc key 13 Shift key 14 Ctrl key 15 q__ Charge indicat
161. hecking your computer hardware VAIO Care Rescue Mode VAIO recovery solutions e Recovering your VAIO computer e Rescuing backing up your data e Erasing all the data on your built in storage device Windows Recovery Environment Windows RE e Refresh Hint e Refer to the help file included with VAIO Care and VAIO Care Rescue Mode VAIO recovery solutions for more information e You can also recover your VAIO computer from Windows Recovery Environment Windows RE What is a recovery area The recovery area on the built in storage device contains data for system and app recovery Typically you cannot modify or delete data in this area however there are commercially available apps designed for this purpose Why do I have to create Recovery Media Recovery Media are used to restore your VAIO computer back to its original factory condition If Windows does not start and you have deleted the recovery area you will need the Recovery Media to perform recovery Create the Recovery Media immediately after the computer is ready for use Refreshing Your VAIO Computer If your VAIO computer has become unstable it is recommended that you use the refresh function provided by Windows Refresh the computer by following these steps e The 64 GB or 128 GB SSD equipped models do not support the refresh function If you want to check the capacity of the SSD press the ASSIST button while your VAIO computer is off to display the VAIO Car
162. heft Technology 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press the q Or mp key to select the Advanced tab 4 Select Intel R AT Support System and then press the Enter key 5 Press the or J key to select Enabled and then press the Enter key 6 Press the Or mp key to select the Exit tab select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key Charging a USB Device You can charge a USB device even while your VAIO computer is off in Hibernate mode or Sleep mode by enabling the USB charging settings Change the settings while the USB device is disconnected from the USB port that supports USB charging 1 Start VAIO Control Center and select Hardware See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Enable the USB Charging setting 3 Connect a USB device to the USB port with the 4 mark printed around it If charging does not start even when you connect a USB device to the USB port that supports USB charging disconnect and connect the device e With the USB charging settings enabled power consumption when your VAIO computer is off or in Hibernate mode or Sleep mode increases because the computer supplies power to the USB port even when a USB device is not connected to the port
163. ically enters Sleep mode after a certain period of inactivity while the computer is connected to an AC outlet See Using Sleep Mode for more information Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity In Sleep mode the computer will retain its current state including data you are working on while you take a break See Using Sleep Mode for more information on Sleep mode When you do not use your VAIO computer for a while To avoid losing unsaved data follow these steps to shut down your VAIO computer 1 Save your data and close all running apps 2 Turn off any peripherals connected to your VAIO computer 3 Open the charms and then select the Fey Settings charm See Opening the Charms to open the charms 4 Select N Power and Shut down After a short time your VAIO computer automatically turns off If the computer is equipped with the power indicator the green power indicator light turns off e An improper shutdown may cause loss of unsaved data or cause your VAIO computer to malfunction e To disconnect your VAIO computer completely from an AC power source turn off the computer and then unplug the power cord from the AC outlet Hint e If you select Shut down while holding down the Shift key in step 4 you can place your VAIO computer into the minimum power consumption state ACPI S5 mode In th
164. ice e To protect your VAIO computer and or USB devices from damage observe the following When moving your VAIO computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put your VAIO computer in a bag or carrying case with USB devices connected Hint e The USB ports on your VAIO computer are compliant with the USB 2 0 standard and or USB 3 0 standard USB ports that are compliant with the USB 3 0 standard are identifiable by their blue color e In addition to the USB 2 0 standard transfer modes the USB 3 0 standard specifies the following transfer mode SuperSpeed Transfer rate of 5 Gbps Switching from a Local Account to a Microsoft Account In Windows 8 you can switch between a local account and a Microsoft account By switching from a local account to a Microsoft account you can download apps from Windows Store To create or switch to a Microsoft account follow these steps 1 Open the charms and select the fe Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Users in the left pane of the PC settings screen 4 Select Switch to a Microsoft account 5 Follow the on screen instructions Hint e To switch to a local account select Switch to a local account in step 4 instead of Switch to a Microsoft account e If you forget your Microsoft account password contact Microsoft support services Viewing the
165. id touching the charge port on the keyboard e Do not charge the keyboard with a screen protector applied to the touch screen or a cleaning cloth placed between your VAIO computer and the keyboard Doing so may prevent the connection between the computer and the keyboard and the keyboard may fail to charge Hint e The charge indicator light on the bottom of the keyboard is on while the keyboard is charging The indicator light turns off when charging is completed e When the battery life becomes short the battery indicator light blinks for 30 seconds e Even when your VAIO computer is not connected to an AC power source you can charge the keyboard Using the Touch Pad By sliding your finger on the touch pad you can move the pointer on the computer screen With the pointer on your desired item or object press the left button or the right button to execute various commands or display menus io g 1 Left button 2 Right button To click With the pointer on your desired item or object press the left button once Alternatively tap on the touch pad once To double click With the pointer on your desired item or object press the left button twice quickly Alternatively tap on the touch pad twice quickly To right click With the pointer on your desired item or object press the right button once Alternatively tap on the touch pad with two fingers Depending on the location of the pointer you can display various shortcut
166. ies you of new updates available on the Internet and downloads and installs them on your VAIO computer 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Settings or Files to start VAIO Update To update Windows Store apps Be sure to update the Windows Store app If an update is required a number will appear in the Store tile of the Start screen 1 Select the Store tile to open it 2 Select Updates in the upper right of the screen The number in the bracket shows the number of programs you can use 3 Set a check mark for the apps you want to update then select Install To update the apps later remove the check mark Solving Common Problems with Your VAIO Computer If you have any problem operating your VAIO computer try these suggestions before contacting an authorized Sony service support center or your local Sony dealer directly 1 See other sections in this on screen manual 2 Start VAIO Care Desktop and perform necessary operations See Searching Starting Apps Settings or Files to start VAIO Care Desktop 3 Visit the VAIO online support website and find necessary information About Online Support Website The online support website provides information concerning your VAIO computer as well as a selection of frequently asked questions Sony online support website http www sony com am vaiosupport Hint e If you experience any problem or have a technical questi
167. igital broadcast data or music files organized by digital media playback apps may not be available even if the data is retained in the same location after you refresh your VAIO computer Refer to the help file included with the app you are using for instructions Hint e The apps installed at the time of delivery and installed from Windows Store are retained whereas all Desktop apps that you installed after the purchase will be erased Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level e Conduct regular performance checks and tune ups e Find support information the support website URL and the contact information e Start VAIO Care just by pressing the ASSIST button and search for appropriate measures if you have any problem 1 Press the ASSIST button while your VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more information Hint e Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example if Windows does not start e Alternatively open the charms select the fe Search charm and Apps and enter VAIO Care Desktop in the search box to start VAIO Care To open the charms see Opening the Charms Using VA
168. ing high definition videos requires substantial hardware resources such as CPU GPU or system memory performance on your VAIO computer During the video playback some operations and or functions may become unavailable and sound interruptions dropped frames and playback failure may occur depending on the configuration of the computer What should do if my game app does not work or it keeps crashing e Check the website of the game if there are any patches or updates to download e Make sure you have installed the latest video driver e On some VAIO computer models the graphics memory is shared with the system The optimal graphics performance in such a case is not guaranteed How can find the physical address MAC address of the built in wireless network interface of my VAIO computer e If MAC address filtering of your access point is enabled register the MAC address of your VAIO computer in the setup screen of the access point Otherwise the computer cannot connect to the access point Open Command Prompt enter ipconfig all and then press the Enter key You can find the physical address MAC address in the Physical Address field under Wireless LAN adapter Wi Fi To open Command Prompt see Searching Starting Apps Settings or Files What should do if cannot play back movies or audio tracks received via Wi Fi R Wireless LAN or their playback is interrupted Why is the data transfer speed slow e Move your VAIO com
169. ion Press the H Windows key Opening the Desktop You can access the desktop from a tile just like an app Open the desktop by following the instruction below 1 Open the Start screen and select the Desktop tile See About the Start Screen and Menu to open the Start screen Installing Apps from Windows Store You can install apps from Windows Store You will need a Microsoft account to use certain apps or services including Windows Store On how to create and what you can do with the Microsoft account refer to Windows Help and Support Opening Windows Help and Support 1 Connect to the Internet See Starting Wi Fi R Wireless LAN Communications for more information on how to connect to the Internet 2 Open the Start screen and select the Store tile See About the Start Screen and Menu to open the Start screen 3 Find an app to install 4 Follow the on screen instructions to install the app Switching from a Local Account to a Microsoft Account In Windows 8 you can switch between a local account and a Microsoft account By switching from a local account to a Microsoft account you can download apps from Windows Store To create or switch to a Microsoft account follow these steps 1 Open the charms and select the Fel Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Users in the left pane of the PC settings screen 4 Sele
170. ipped models You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer Basic operations To click tap Tap on the touch screen once with a finger You can select a button such as OK and Cancel or an item in a menu by tapping it To double click double tap Tap on the touch screen twice in quick succession with a finger You can start an app such as a word processor or a spreadsheet program or open a file by double tapping its icon To drag Put a finger on the desired point on the touch screen and slide the finger You can move a file or change the window size with this motion To drag and drop Touch the desired file icon slide to another folder window or app icon and then lift your finger off the screen You can move or copy a file with this motion Advanced operations You can make a simple motion gesture with your fingers on the touch screen to operate your VAIO computer The response to a gesture varies depending on the apps To right click touch and hold Touch and hold the desired point on the touch screen for a few seconds and lift your finger off the screen Depending on the point you touch you can display various menus To scroll Touch and slide a scrollable area of a window such as an Internet Explorer window You can also drag the slider on the vertical scroll bar of the selected window to scroll the window To zoom in or out on an image such as a photo z
171. is case the fast boot function is temporarily disabled on the next start up Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer 1 Save your data and close all running apps 2 Open the charms and select the fe Settings charm See Opening the Charms to open the charms 3 Select Power and Restart Your VAIO computer will restart Charge Indicator Status List The charge indicator light lt 4 turns on or blinks differently according to conditions Lit in orange The battery pack is charging Turns off when charging is completed Blinks in orange The battery pack is running out of power Normal mode If your VAIO computer is equipped with the power indicator it blinks along with the charge indicator Blinks fast in orange A battery error has occurred due to a failed battery pack an unlocked battery pack Removable battery pack supplied models etc Using Sleep Mode In Sleep mode you can step away from your VAIO computer while retaining the computer s state including data you are working on To activate Sleep mode 1 Open the charms and select the Fey Settings charm See Opening the Charms to open the charms 2 Select Power and Sleep If your VAIO computer is equipped with the power indicator it turns off when the computer enters Sleep mode with the default setting To return to Normal mode 1 Press the
172. is normal and does not indicate a malfunction e If the problem persists restart your VAIO computer How do change the LCD brightness e Press the Fn F5 or Fn F6 keys to adjust the LCD brightness of your VAIO computer See Changing the LCD Brightness for more information e To adjust the LCD brightness of the connected external display such as a computer display or a TV use the brightness control on the external display What should do if no image is displayed on my external display or TV screen Press the Fn F7 keys several times to select your desired display output and then press the Enter key See Selecting Display Modes for more information What should do if some items do not fit on the computer screen Check that the text size is set to 100 If not some items for example an app menu may not be displayed correctly depending on the apps you are using Refer to Windows Help and Support Opening Windows Help and Support for more information on how to change the text size Why do sound interruptions and or dropped frames occur when play high definition videos such as those recorded with the AVCHD digital video camcorder Playing high definition videos requires substantial hardware resources such as CPU GPU or system memory performance on your VAIO computer During the video playback some operations and or functions may become unavailable and sound interruptions dropped frames and playback failure may occur dep
173. it depth for example 16 bit 48000 Hz DVD quality which the device supports and then OK Connecting External Speakers Headphones Headset You can connect external sound output devices such as speakers headphones or a headset to your VAIO computer Use a Sony smartphone compatible headset not supplied to make an Internet call and voice chat 1 Connect external speakers headphones or a headset to the headset compatible headphone jack Q Parts and Controls on the Sides OP DA Oe gt gy Note e Turn down the volume of the speakers before turning them on e Your headset may not work correctly with your VAIO computer e An external microphone does not work if you connect it to the headset compatible headphone jack Q e The remote of your headset does not work with your VAIO computer Hint e Refer to the manual that came with your speakers headphones or headset Connecting External Speakers Headphones Headset You can connect external sound output devices such as speakers headphones or a headset to your VAIO computer Use a Sony smartphone compatible headset not supplied to make an Internet call and voice chat 1 Connect external speakers headphones or a headset to the headset compatible headphone jack Q Parts and Controls on the Sides e Turn down the volume of the speakers before turning them on e Your headset may not work correctly with your VAIO computer e An external
174. items may not be available on your VAIO computer Features Available features vary depending on the model or options you selected Not all features described in this manual are available depending on your model Illustrations Illustrations photos or screenshots in this manual may look slightly different depending on the model or options you selected Apps The preinstalled apps may vary depending on the model or options you selected The apps described in this manual may not be preinstalled on your VAIO computer Supplied manuals The following manuals are supplied with your VAIO computer On screen documentation e User Guide I ntroduction Version Welcome A preinstalled manual with limited information of your VAIO computer focused on support and Internet connection The User Guide Introduction Version is replaced with a complete version of the User Guide this manual after update e User Guide this manual General information and operation instructions about your VAIO computer including support and troubleshooting information Select the item you want to check from the navigation pane on the left then the keyword from the right pane The list of topics relating to the keyword will be displayed If you cannot find the topic you are looking for select List of Topics to display all of the topics in this User Guide or enter the keyword in the search box at the top of each page Printed documentation Quick Start Guide An over
175. izer stylus Not supplied with all models Availability depends on your computer s specifications Pen hook Wireless router Not supplied with all models Availability depends on your computer s specifications VGA adapter with Conversion connector Not supplied with all models Availability depends on your computer s specifications Hint e No Recovery Media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD See Recovering from the Recovery Area for more information Setting Up an Appropriate Work Environment This topic describes where to or not to place your VAIO computer and ergonomic instructions Where to place your VAIO computer When placing your VAIO computer ensure that e You have easy access to a power source and necessary ports e You leave enough space around the computer e The computer is placed on a flat surface that is wide enough and you can face the computer screen as you operate it e You can place the computer in front of you where you can sit upright and keep your forearms parallel to the floor Where not to place your VAIO computer Placing your VAIO computer in an inappropriate location may cause damage or a malfunction Do not place the computer in a location subject to e Direct sunlight e Magnetic items or sources e Heat sources such as residential heating equipment e Excessive dust e High humidity e Poor ventilation Note
176. l the process is complete If you have forgotten the password and cannot start the recovery process contact an authorized Sony service support center to reset it A reset fee will be charged Notes on apps Recovering your VAIO computer can restore only the preinstalled apps The app s that has been installed on your own or the data you have created since purchase cannot be restored In addition you cannot restore only Windows Certain preinstalled apps include options that allow the apps to uninstall or install themselves However the apps may not work properly on your VAIO computer if such options are used Installing apps to modify partition sizes may disable recovery or Recovery Media creation To avoid this create the Recovery Media immediately after your VAIO computer is ready for use See Creating Recovery Media for more information Refreshing Your VAIO Computer If your VAIO computer has become unstable it is recommended that you use the refresh function provided by Windows Refresh the computer by following these steps The 64 GB or 128 GB SSD equipped models do not support the refresh function If you want to check the capacity of the SSD press the ASSIST button while your VAIO computer is off to display the VAIO Care Rescue Mode screen and select Start BIOS setup Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears Select Start troubleshooting recovery Follow the
177. le do not exert excessive pressure on your VAIO computer to eliminate a risk of mechanical damage Hint e The same considerations apply when you use an external display Notes on handling your VAIO computer Observe the following to avoid malfunctions and damage to your VAIO computer e Place your VAIO computer gently on a flat surface to avoid a mechanical shock e Be sure to turn off your VAIO computer before moving the computer Moving the computer that is turned on may cause a hard disk malfunction Be sure to disconnect all cables connected to the computer before moving it e Do not drop or hit your VAIO computer Even a slight shock or vibration may cause a hard disk malfunction e Do not place your VAIO computer in an unstable position Connecting a Power Source Connect your VAIO computer to an AC power source Carefully read the precautions in Notes on Using the Power Source before connection 1 Plug one end of the power cord 4 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable from the AC adapter 3 into the DC IN port 4 on your VAIO computer joe e Do not plug more than one device into the same AC outlet e The shape of the AC adapter varies depending on the model you purchased e Make sure that the power plug is firmly plugged into your VAIO computer Hint e You can purchase a power strip with a surge protector to help prevent da
178. less devices to Off Hint To enable the Wi Fi function turn off Airplane mode and change the Wi Fi setting under Wireless devices to On To disable all wireless functions turn on Airplane mode The wireless function s whose setting is on will be enabled when you turn off Airplane mode Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode Notes on Using the Wi Fi R Wireless LAN Function Before using the Wi Fi function read the following precautions for correct use In some countries or regions using the Wi Fi products may be restricted by the local regulations Wi Fi devices work on the 2 4 GHz band which is used by a variety of devices They use the technology to minimize radio interference from other devices that use the same band however radio interference may still slow communication speeds reduce communication range or cause communication failure If both the BLUETOOTH function and the 2 4 GHz Wi Fi function of your VAIO computer are enabled interference may occur and cause slower communication speeds or other problems To communicate via Wi Fi while you are on the road you may need to contract with a Wi Fi connection service provider If your VAIO computer is equipped with the IEEE 802 11a b g n standard outdoor use of the 5 GHz Wi Fi function is prohibited by law The communication speed and range may vary depending on the following conditions Distance bet
179. ll be turned off resulting in loss of unsaved data While the computer is running on battery power save data frequently e Before moving your VAIO computer make sure that the computer is off to avoid impact or vibration to the running hard disk drive If the computer is equipped with the power indicator make sure that it is completely off Hint e By default your VAIO computer enters Sleep mode automatically after a certain period of inactivity while running on AC power e The operations below also place your VAIO computer into Sleep mode Press the 4 Power button with the default setting Adjusting the LCD Brightness Automatically Your VAIO computer measures ambient light intensity to adjust the LCD brightness automatically 1 Start VAIO Control Center and select I mage Quality See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Enable disable the automatic adjustment setting in Display Brightness Hint e Ambient light intensity is measured by the ambient light sensor Blocking the ambient light sensor may decrease the LCD brightness Displaying Clear and Vivid Images X Reality for mobile installed models You can display clear and vivid images using the X Reality for mobile engine that is high quality image technology 1 Start VAIO Control Center and select I mage Quality See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Set the X Reality
180. lt in optical disc drive connect an external optical disc drive not supplied to the computer See Connecting an External Drive for more information on how to connect the external optical disc drive If an AC adapter or a power cable is supplied plug it into a power source 1 Create Recovery Media if you have not yet created it See Creating Recovery Media for more information on how to create Recovery Media 2 Insert the Recovery Media into the optical disc drive or connect a USB flash drive not supplied to the USB port on your VAIO computer while the computer is in Normal mode 3 Turn off your VAIO computer 4 Press the ASSIST button to display the VAIO Care Rescue Mode screen and select Start from media USB device optical disc Follow the on screen instructions until the Choose an option screen appears 5 Select Troubleshoot and VAIO recovery solutions Follow the on screen instructions until the VAIO Care Rescue Mode VAIO recovery solutions screen appears 6 Select Tools and Remove recovery partition 7 Follow the on screen instructions Checking the Volume of the Recovery Area Your built in storage device contains the recovery area where the data for the system recovery is stored To check the volume of the recovery area follow these steps 1 Open the charms and select the Je Search charm See Opening the Charms to open the charms 2 Select Apps and enter Computer in the search box 3 Select Comput
181. lutions can be used to recover the computer in case of emergency for example when Windows does not start e If the VAIO Care Rescue Mode screen is displayed and five minutes pass without any operation your VAIO computer automatically turns off About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer While the computer is on the ASSIST button starts VAIO Care While the computer is off the ASSIST button displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example when Windows does not start e If the VAIO Care Rescue Mode screen is displayed and five minutes pass without any operation your VAIO computer automatically turns off Using the Touch Pad By sliding your finger on the touch pad you can move the pointer on the computer screen With the pointer on your desired item or object press the left button or the right button to execute various commands or display menus 1o g 1 Left button 2 Right button To click With the pointer on your desired item or object press the left button once Alternatively tap on the touch pad once To double click With the pointer on your desired item or object press the left button twice quickly Alternatively tap on the touch pad twice quickly To right click With
182. ly e Depending on the current state of Windows your VAIO computer might not be able to enter Sleep mode If your VAIO computer enters Sleep mode while running a task such as DVD writing the task may be suspended e When your VAIO computer is not connected to the Internet you cannot obtain the latest updates on email Social Networking Services SNSs etc e Your VAIO computer may become warm during Sleep mode e The cooling fan may run during Sleep mode Selecting a Power Plan Power management helps you set up power plans to suit your requirements for power consumption 1 Open Control Panel See Opening Control Panel 2 Select Hardware and Sound and Power Options 3 Select your desired power plan 4 If you want to change the power plan settings select Change plan settings on the right of your desired power plan in the Power Options window By selecting Change advanced power settings you can change the advanced settings Refer to Windows Help and Support Opening Windows Help and Support for more information on the power plan settings Hint e The power status icon indicates what kind of power source your VAIO computer is currently using and you can see the computer s power status by selecting this icon Notes on Using the Power Source Read the following precautions before using the power source Notes on the AC adapter e Use the AC adapter supplied with your VAIO computer or with genuine Sony products Do
183. m the last used app e The gesture function Scroll open the app menu open the charms switch apps may not work depending on the operating condition of your VAIO computer or the touch pad settings Using the Built in Camera You can make a video call through the Internet using the built in camera and communication apps The built in camera indicator light is on while the built in camera is in use Front 1 Built in front camera indicator 2 Built in front camera 3 Built in dual microphones Back 1 Built in rear camera 2 Built in rear camera indicator Hint e The apps installed on your VAIO computer vary depending on the computer s configurations e Some apps may not support all the resolution settings of the built in camera e If the power frequency in your location is different from the one you set on the camera app the autofocus system of the built in rear camera may not work Using the Antivirus App for Your VAIO Computer Protect your VAIO computer against computer viruses by using the antivirus app You can keep the antivirus app current with the latest updates by downloading and installing the updates from the website of the app publisher To update the antivirus app find the antivirus app installed on your VAIO computer from the following and follow these steps 1 Make sure your VAIO computer is connected to the Internet 2 Perform any of these operations according to the preinstalled antivirus a
184. mage to your VAIO computer caused by sudden power surges in an electrical storm for example Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source The charging time may vary depending on operating conditions 1 Plug your VAIO computer into an AC outlet See Connecting a Power Source Hint e The charging time varies depending on ambient temperature Note that at a low ambient temperature it takes longer time to charge the battery pack e Open the desktop and select the battery icon such as fj on battery or fj plugged in in the desktop notification area to check the built in battery status of your VAIO computer To open the desktop see Opening the Desktop Turning On Your VAIO Computer Turn on your VAIO computer to start Windows Carefully read the precautions in Notes on Using the Power Source before turning on 1 Connect your VAIO computer to an AC outlet See Connecting a Power Source 2 Press the l Power button If your VAIO computer is equipped with the power indicator it turns on in green The computer is turned on and Windows starts after a while e If you press and hold down the l Power button for more than four seconds your VAIO computer will not turn on e Do not touch the touch screen when turning on your VAIO computer as it may cause the computer to malfunction Touch screen equipped models Hi
185. me with the device you use For information on how to connect your VAIO computer to the network refer to your ISP s instructions or the manual that came with the device to which you connect the computer If you require information on the network settings at your workplace ask the network administrator Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied Before using Wi Fi make sure a Wi Fi access point is on and operating 1 Connect an access point to your VAIO computer Refer to Windows Help and Support Opening Windows Help and Support and the manual that came with the access point for more information 2 Open the charms and select the Fel Settings charm See Opening the Charms to open the charms 3 Select Change PC settings in the lower right corner 4 Select Wireless in the left pane of the PC settings screen 5 Change Airplane mode to Off and the Wi Fi setting under Wireless devices to On 6 Open the charms and select the fe Settings charm See Opening the Charms to open the charms 7 Select the network icon 8 Select the desired access point and Connect After the connection is established Connected appears in the selected wireless access point field If a security key entry window appears enter the security key as required and select OK See About a Security Key for Wi Fi R Wireless LAN for more information
186. memory card You use a microSD memory card at a place where static electricity or electrical noise may disturb the card e When carrying a microSD memory card be sure to put it in its case to avoid static electricity e Before using a microSD memory card with a device other than a computer such as a mobile phone or a smartphone format initialize the microSD memory card using the device Some devices may not support the file format for computers and show you a message that recommends you to format the microSD memory card In this case copy data from the card to your VAIO computer and format the card using the device All data in the microSD memory card will be deleted when you format it Refer to the manual that came with the device for more information e Do not insert foreign objects into the microSD memory card slot e The microSD memory card slot can be used for reading writing supported memory cards only and cannot be used for other purposes e microSD memory cards up to 2 GB microSDHC memory cards up to 32 GB and microSDXC memory cards up to 64 GB available as of May 2013 have been tested and found compatible with your VAIO computer However it is not guaranteed that all microSD memory cards microSDHC memory cards or microSDXC memory cards will be compatible with the computer e Some types of microSD memory cards for example ones with the UHS Ultra High Speed data transfer feature may become extremely hot due to continu
187. microphone does not work if you connect it to the headset compatible headphone jack Q e The remote of your headset does not work with your VAIO computer Hint e Refer to the manual that came with your speakers headphones or headset Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection 1 Make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device 2 Change the device for sound output to the HDMI output See Changing the Sound Output Device for more information 3 Turn on the TV and set its input to the HDMI input 4 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 5 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or Surround sound decoder device and the other end to the HDMI output port on your VAIO computer Hint e You can adjust the screen resolution of the connected TV with your VAIO computer See Changing the Resolution Size of the Screen Image on an HDMI Connected Device for more information e With the HDMI connection the volume can be adjusted by the connected audio device only Your VAIO computer has no control over the output volume of any connected devices About the
188. mmunicate with Shorten the distance between your VAIO computer and the BLUETOOTH device within 33 feet 10 meters If the computer is more than 33 feet 10 meters away from the BLUETOOTH device communication will not be possible The computer may not be able to communicate with the BLUETOOTH device even within 33 feet 10 meters due to obstacles between the devices radio wave quality ambient environment that includes existence of walls and materials of such walls or apps in use In such a case move the computer away from obstructions or closer to the device Check that the BLUETOOTH function of the device you want to communicate with is on and the device is not in the power saving mode Check that the BLUETOOTH function of the device you want to communicate with is enabled Refer to the manual that came with the device for more information If the device you want to communicate with is already communicating with another BLUETOOTH device it may not be found or it may not be able to communicate with your VAIO computer What should do if the BLUETOOTH R icon is not displayed in the desktop notification area Make sure the BLUETOOTH function is enabled Open the charms and select the fe Settings charm Select Change PC settings in the lower right corner then select Wireless in the left pane Turn off Airplane mode and change the Bluetooth setting under Wireless devices to On To open the charms see Opening the Charms Check the BLUET
189. n HDMI equipped TV with an HDMI cable See Connecting a TV with an HDMI Input Port for more information 2 Turn on the TV 3 Start VAIO Control Center and select I mage Quality See Searching Starting Apps Settings or Files to start VAIO Control Center 4 Select Details in External Display Resolution 5 On the Select Resolution tab select the desired resolution After a few seconds the selected resolution is applied 6 If the computer image does not fit the displayable region of the TV select the Adjust Resolution tab to adjust the display size e Some resolution options may not be available depending on the model or the HDMI connected device e The function to adjust the screen resolution may be disabled depending on the selected resolution Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Refer to the manual that came with your TV for more information on installation and use 1 Plug the power cord of your TV into an AC outlet and turn it on 2 Connect one end of an HDMI cable to the HDMI output port Parts and Controls on the Sides on your VAIO computer and the other end to the TV 3 Set the TV input to the external input The screen image of your VAIO computer is displayed on the TV e The shape of the HDMI output port varies depending on the model you purchased Be sure to use an HDMI cable that is compatible
190. n Settings to open the settings window Select the Options tab and make sure that the Allow Bluetooth devices to find this computer check box is selected To open the desktop see Opening the Desktop Why can t use the BLUETOOTH R function when sign in to my VAIO computer as a user with a standard user account e The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer Sign in to the computer as a user with administrative rights Why is my BLUETOOTH R connection slow Data transfer speed depends on obstructions and or the distance between the two devices radio wave quality and the device configuration or apps in use Move your VAIO computer and BLUETOOTH device closer to each other If a version of a BLUETOOTH standard employed on the BLUETOOTH device with which you want to communicate is not the same version as the one employed on your VAIO computer the communication speed may become slower If your VAIO computer is compliant with BLUETOOTH high speed technology and the following two conditions are met high speed communications are available However some BLUETOOTH profiles do not support high speed communications The BLUETOOTH device with which you want to communicate supports BLUETOOTH high speed technology Both the Wi Fi R Wireless LAN and BLUETOOTH functions on the computer are enabled What should do if cannot find the BLUETOOTH R device want to co
191. n also swipe in from the right edge r Keyboard operation Press the gm Windows key and the C key at the same time mg C Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity In Sleep mode the computer will retain its current state including data you are working on while you take a break See Using Sleep Mode for more information on Sleep mode When you do not use your VAIO computer for a while To avoid losing unsaved data follow these steps to shut down your VAIO computer 1 Save your data and close all running apps 2 Turn off any peripherals connected to your VAIO computer 3 Open the charms and then select the Fey Settings charm See Opening the Charms to open the charms 4 Select Power and Shut down After a short time your VAIO computer automatically turns off If the computer is equipped with the power indicator the green power indicator light turns off e An improper shutdown may cause loss of unsaved data or cause your VAIO computer to malfunction e To disconnect your VAIO computer completely from an AC power source turn off the computer and then unplug the power cord from the AC outlet Hint e If you select Shut down while holding down the Shift key in step 4 you can place your VAIO computer into the minimum power consumption state ACPI S5 mode In this case the
192. n changed to protect data from unauthorized use If you cannot find the default security key refer to the manual that came with your access point If you enter a wrong security key follow these steps to re enter the security key 1 Open the charms and select the Fel Settings charm See Opening the Charms to open the charms Select the network icon Right click the desired network and select View connection properties Select the Security tab 5 Enter a security key in the Network security key field and select OK AWN About the Internet Connection Services The following types of Internet connection services are available You can select from among the services according to your preference for example communication speed or a usage fee For detailed information on a variety of connection services contact Internet Service Providers ISPs e Fiber to the Home FTTH e Cable modem e Digital Subscriber Line DSL e Satellite e Dial up Disabling the Wi Fi R Wireless LAN Function You can disable the Wi Fi function by following these steps 1 Open the charms and select the fe Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change the Wi Fi setting under Wireless devices to Off Hint e To enable the Wi Fi function turn off Airplane mode and change the Wi Fi setting under
193. n error message is not displayed on the printer server e Make sure your app is working properly The app may not support your document format In such a case your document will not be printed properly Contact the app publisher or the manufacturer of your printer e Make sure the correct printer port for your printer is selected For more information on the printer port settings refer to the manual that came with the printer or contact the manufacturer
194. nd select New Simple Volume 5 Follow the on screen instructions Hint e If you are signed in to your VAIO computer as a standard user you may be prompted to enter an administrator name and password Creating Other Drives Modifying Partitions Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Your VAIO computer has only one partition C drive as the factory default setting If you want to store data in another partition such as D drive change the partition size and create a new partition For more information on how to create partitions see Creating Partitions Hint e Some models may have D drive as the factory default setting Removing Recovery Content to Free up Disk Space Your built in storage device contains the recovery area where the data for system recovery is stored If your VAIO computer includes a solid state drive SSD you might want to minimize the recovery area by removing such data to free up disk space on the C drive or the last drive in your drive list for example D drive You need Recovery Media to remove the data for system recovery or to recover the computer after you remove the data Note that removing recovery content makes it impossible to use the refresh function If you use Recovery Media optical discs on the model without a bui
195. nformation Check the volume on the playback app you are using What should do if hear microphone feedback from speakers when using my microphone Microphone feedback may occur when your microphone receives the sound from a sound output device such as speakers Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone What should do if my microphone does not work e Check if your microphone is selected as a recording device Open Control Panel and select Hardware and Sound To open Control Panel see Opening Control Panel Select Sound and check if there is a check mark on your desired microphone icon on the Recording tab If not select the icon and Set Default If the icon is not displayed make sure the microphone is properly connected to your VAIO computer An external microphone with a 3 pole mini plug does not work with the headset compatible headphone jack Q e The microphone of your headset may not work with your VAIO computer Use a Sony smartphone compatible headset What should do if hear microphone feedback from speakers when using my microphone Microphone feedback may occur when your microphone receives the sound from a sound output device such as speakers Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone What should do if my VAIO computer screen freezes Restart your VA
196. ng VAIO Care See Creating Recovery Media for more information How can restore my VAIO computer system to its factory default settings e There are two ways to recover your VAIO computer system Recovering from Recovery Media and Recovering from the Recovery Area How can reinstall the original apps and drivers e You can restore the preinstalled apps and drivers using VAIO Care To restore them start VAIO Care Keeping Your VAIO Computer in Optimum Condition VAIO Care and then select Advanced Tools Restore and recovery and Reinstall Applications and Drivers Refer to the help file included with VAIO Care for more information What should do if forget the Windows password e The Windows password is case sensitive Check your password and enter again e Sign in using a user account that has system administrator privileges to reset your password If you forget all passwords for system administrator accounts you cannot reset any Windows passwords You need to perform system recovery See About Recovery for more information What should do if the Enter Onetime Password message appears and Windows does not start after enter a wrong power on password three times consecutively e Press and hold down the l Power button for more than 4 or 10 seconds If your VAIO computer is equipped with the power indicator check that it is off Then restart the computer and enter the correct password The password is case sensitive s
197. nnecting it to an AC power source it is recommended that you select 80 50 Charging to limit the charging capacity to 80 or 50 of the total Overnight Charging If you tend to use your VAIO computer outdoors it is recommended that you select Overnight Charging and set a time period for battery charging to the period in which you do not intend to use the computer such as nighttime to limit the charging capacity to 50 of the total With Overnight Charging the battery pack charges to 100 when the time period is close to the end Notes on Using the Touch Screen Touch screen equipped models Before using the touch screen read the following precautions for correct use e Do not push the touch screen roughly Gentle touches always work as your VAIO computer is equipped with a capacitive touch screen e The touch screen may not work properly if you turn on your VAIO computer while touching the screen or if the computer is affected by electromagnetic waves during the start up process In such a case restart the computer e The touch screen may not work for several seconds after your VAIO computer returns to Normal mode from Sleep mode In such a case wait for a while before using the touch screen e Keep the touch screen clean for good touch sensitivity Dirt may cause damage or a malfunction About the Touch Screen Touch screen equipped models The touch screen enables direct interaction with your VAIO computer using your finger
198. not open the stand forcibly as it may be damaged Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source The charging time may vary depending on operating conditions 1 Plug your VAIO computer into an AC outlet See Connecting a Power Source Hint e The charging time varies depending on ambient temperature Note that at a low ambient temperature it takes longer time to charge the battery pack e Open the desktop and select the battery icon such as fj on battery or fj plugged in in the desktop notification area to check the built in battery status of your VAIO computer To open the desktop see Opening the Desktop Turning On Your VAIO Computer Turn on your VAIO computer to start Windows Carefully read the precautions in Notes on Using the Power Source before turning on 1 Connect your VAIO computer to an AC outlet See Connecting a Power Source 2 Press the l Power button If your VAIO computer is equipped with the power indicator it turns on in green The computer is turned on and Windows starts after a while e If you press and hold down the l Power button for more than four seconds your VAIO computer will not turn on e Do not touch the touch screen when turning on your VAIO computer as it may cause the computer to malfunction Touch screen equipped models Hint e By default your VAIO computer automat
199. nstalling Apps from Windows Store You can install apps from Windows Store You will need a Microsoft account to use certain apps or services including Windows Store On how to create and what you can do with the Microsoft account refer to Windows Help and Support Opening Windows Help and Support Connect to the Internet See Starting Wi Fi R Wireless LAN Communications for more information on how to connect to the Internet Open the Start screen and select the Store tile See About the Start Screen and Menu to open the Start screen Find an app to install Follow the on screen instructions to install the app Installing Apps from Windows Store You can install apps from Windows Store You will need a Microsoft account to use certain apps or services including Windows Store On how to create and what you can do with the Microsoft account refer to Windows Help and Support Opening Windows Help and Support l Connect to the Internet See Starting Wi Fi R Wireless LAN Communications for more information on how to connect to the Internet 2 Open the Start screen and select the Store tile See About the Start Screen and Menu to open the Start screen 3 Find an app to install 4 Follow the on screen instructions to install the app Connecting a Power Source Connect your VAIO computer to an AC power source Carefully read the precautions in Notes on Using the Power Source before connection
200. nt e By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity while the computer is connected to an AC outlet See Using Sleep Mode for more information Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity In Sleep mode the computer will retain its current state including data you are working on while you take a break See Using Sleep Mode for more information on Sleep mode When you do not use your VAIO computer for a while To avoid losing unsaved data follow these steps to shut down your VAIO computer 1 Save your data and close all running apps 2 Turn off any peripherals connected to your VAIO computer 3 Open the charms and then select the Fel Settings charm See Opening the Charms to open the charms 4 Select Power and Shut down After a short time your VAIO computer automatically turns off If the computer is equipped with the power indicator the green power indicator light turns off e An improper shutdown may cause loss of unsaved data or cause your VAIO computer to malfunction e To disconnect your VAIO computer completely from an AC power source turn off the computer and then unplug the power cord from the AC outlet Hint e If you select Shut down while holding down the Shift key in step 4 you can place your VAIO computer into the minimum pow
201. nt Privacy key The security key allows wireless devices that have the same key such as a Wi Fi access point and a computer to communicate with each other on Wi Fi The security key is assigned to each access point by default Make sure the default security key has been changed to protect data from unauthorized use If you cannot find the default security key refer to the manual that came with your access point If you enter a wrong security key follow these steps to re enter the security key 1 Open the charms and select the Fel Settings charm See Opening the Charms to open the charms Select the network icon Right click the desired network and select View connection properties Select the Security tab 5 Enter a security key in the Network security key field and select OK BWN About the Internet Connection Services The following types of Internet connection services are available You can select from among the services according to your preference for example communication speed or a usage fee For detailed information on a variety of connection services contact Internet Service Providers ISPs e Fiber to the Home FTTH e Cable modem e Digital Subscriber Line DSL e Satellite e Dial up About the Wi Fi R Wireless LAN Standards Wi Fi allows your VAIO computer to connect to a network through a wireless connection Wi Fi uses the following IEEE 802 11a b g n ac draft standard which specifies the typ
202. ntrol Center and select Power and Battery See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Select Details in Intel Smart Connect Technology 3 Select Open settings screen in Basic settings The Intel Smart Connect Technology settings screen appears 4 Enable disable the setting in Keep Data Fresh Note e If your VAIO computer requires password entry before Windows starts the computer will automatically shut down during the specified time period in order to save power consumption depending on the model To prevent your VAIO computer from automatically shutting down set State during sleep mode to Sleep in the Intel Smart Connect Technology settings screen The battery life is shortened if you select Sleep Hint e If apps are running when your VAIO computer enters Sleep mode you can obtain the latest updates on the running apps during Sleep mode Changing the Low Battery Hibernation Settings You can change the Low Battery Hibernation settings in VAIO Control Center Low Battery Hibernation is enabled by default With this function your VAIO computer automatically enters Hibernate mode and your working data is saved on the built in storage device when the battery pack runs out of power 1 Start VAIO Control Center and select Power and Battery See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Enable disable the setting in Action When Battery Power Low N
203. o be sure to check letters for the current case before you enter the password e If you forget the power on password you cannot start your VAIO computer See What should do if forget the power on password to start my VAIO computer for more information What should do if forget the power on password to start my VAIO computer e If you forget the password Setting Changing the Power on Password you cannot start your VAIO computer When you forget your user password Enter the machine password to reset the user password at the BIOS setup screen When you forget your machine password The password needs to be reset and a fee will be charged To reset the password contact an authorized Sony service support center What should do if forget the power on password to start my VAIO computer e If you forget the password Setting Changing the Power on Password you cannot start your VAIO computer When you forget your user password Enter the machine password to reset the user password at the BIOS setup screen When you forget your machine password The password needs to be reset and a fee will be charged To reset the password contact an authorized Sony service support center What should do if my VAIO computer does not recognize the USB device e Check if the USB device is on and using its own power supply If you are using a digital camera check if the battery is charged If you are using a printer check if th
204. o perform actions with apps such as a game app Hint e You need to calibrate the built in digital compass when the app does not show the direction correctly See Notes on Built In Sensors for more information Notes on Built In Sensors Before using built in sensors read the following precautions for correct use Notes on using the built in accelerometer You cannot change the computer screen orientation while your VAIO computer is connected to an external display If you connect the computer to an external display while using the computer in portrait orientation the computer screen will automatically change to landscape horizontal orientation The computer screen may become distorted if you change the computer screen orientation while the screen saver is activated Some apps do not support portrait orientation and may not work correctly In this case use your VAIO computer in landscape orientation Notes on using the built in digital compass The built in digital compass works by detecting a magnetic direction Do not rely solely on the location information the built in digital compass provides The accuracy of the digital compass can be easily affected by magnetic interference and may not work properly particularly in the following locations Inside an elevator or a room built with ferrous materials such as iron frames or reinforced concrete Near a reinforced concrete structure such as a footbridge or a concourse of an air
205. omputer using the BIOS function Entry of the power on password will be prompted after the VAIO logo appears to start the computer There are two types of passwords Set the machine password first e Machine password for administrators Allows users with administrative rights to change all the setup options in the BIOS setup screen as well as to start your VAIO computer e User password for users without administrative rights Allows standard users to change some of the BIOS setup options as well as to start your VAIO computer To set the user password you must first set the machine password 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press the lt or m key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 4 Enter the password and press the Enter key To change the password enter the current password and a new password The password can be set up to 32 alphanumeric characters long including spaces and it is case sensitive 5 Press the 4 or 4 key to select Password when Power On press the Enter key and select Enabled 6 Press the qm Or mp key to select the Exit tab select Exit Setup and then press the Enter key 7 At the confirmation prompt press the En
206. omputer and a TV Keyboard e About the Usage Environment for the Keyboard Internet About the Internet Connection Services Disabling the Wi Fi R Wireless LAN Function Notes on Using the Wi Fi R Wireless LAN Function Stopping Wi Fi R Wireless LAN Communications About the Wi Fi R Wireless LAN Standards About the Network LAN Starting Wi Fi R Wireless LAN Communications About a Security Key for Wi Fi R Wireless LAN LAN About the Internet Connection Services About the Wi Fi R Wireless LAN Standards About the Network LAN About a Security Key for Wi Fi R Wireless LAN Wi Fi About the Internet Connection Services Disabling the Wi Fi R Wireless LAN Function Notes on Using the Wi Fi R Wireless LAN Function Stopping Wi Fi R Wireless LAN Communications About the Wi Fi R Wireless LAN Standards Starting Wi Fi R Wireless LAN Communications About a Security Key for Wi Fi R Wireless LAN BLUETOOTH About the BLUETOOTH R Function Communicating with Another BLUETOOTH R Device such as a Mouse About BLUETOOTH R Security Notes on Using the BLUETOOTH R Function e Stopping BLUETOOTH R Communications USB e Charging a USB Device e Connecting a USB Device Settings User account e Switching from a Local Account to a Microsoft Account VAIO computer e Viewing the System Information e Booting Your VAIO Computer from External Devices e Customizing Your VAIO Computer e Updatin
207. omputer may fail to connect to an access point or the connection may be unstable When the access point is set to refuse communication with a device whose SSID is set to ANY and the SSID of your VAIO computer or the access point is set to ANY When the access point is in stealth mode For more information refer to the manual that came with your access point or consult your Wi Fi service provider e Make sure your VAIO computer and access point are connected to one another See Starting Wi Fi R Wireless LAN Communications for more information e Connection capability is affected by distance obstructions device configuration radio wave strength interference wall materials running apps etc Move your VAIO computer away from obstructions or closer to any access point you may be using e Open the charms and select the fe Settings charm and the network icon Check that your access point is displayed To open the charms see Opening the Charms What should do if cannot use the Wi Fi R Wireless LAN function e Enable the Wi Fi function Open the charms and select the fe Settings charm Select Change PC settings in the lower right corner and select Wireless in the left pane Turn off Airplane mode and change the Wi Fi setting under Wireless devices to On To open the charms see Opening the Charms e To use the Wi Fi function on your VAIO computer you need to configure the Wi Fi settings Check the Wi Fi settings of t
208. on about your VAIO computer launch VAIO Care first which offers you various options to help you solve the problem See Keeping Your VAIO Computer in Optimum Condition VAIO Care for more information e When you contact VAIO support you may be asked for the serial number and the model number of your VAIO computer The serial number is a 15 digit number that can be found in the VAIO Care window on the bottom on the back panel of the computer inside the back panel or inside the battery compartment on the original VAIO box The model number is located at the lower right corner of the display on the VAIO computer Other websites You can also find useful information at the following Web sites Sony products http www sony net http www sony net electronics Operating system online support website For Microsoft Windows operating system support visit the Microsoft customer support site http Support microsoft com In Store Service amp Support available in USA only Make an appointment with a Sony certified technician at a U S Sony Store and get personalized service and support for your VAIO computer Sony Technicians can assist with the setup of your new VAIO computer system optimization data rescue and any repair service you might need http www sony com store Sony Community Visit our community support site to ask for help and share your knowledge http community sony com Environmental sustaina
209. on the pieces of broken glass Touch screen equipped models e Do not leave the LCD screen facing the sun This could damage the LCD screen Be sure to block direct sunlight when using your VAIO computer near a window e Do not exert pressure on the LCD screen or its edges The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction e Using your VAIO computer in low temperature conditions may produce a residual image on the LCD screen This does not indicate a malfunction When the computer returns to normal temperature the screen returns to normal e A residual image may appear on the LCD screen if the same image is displayed for an extended period of time The residual image disappears after a while You can use a screen saver to prevent residual images Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays For example if you have an external display connected to the monitor port the computer screen and the external display can function as a single desktop 1 Right click on the desktop and select Screen resolution See Opening the Desktop to open the desktop 2 Select Extend these displays from the drop down list next to Multiple Displays and OK The setting options vary depending on the number of the connected external displays Note e Your external display may no
210. on will not be possible The computer may not be able to communicate with the BLUETOOTH device even within 33 feet 10 meters due to obstacles between the devices radio wave quality ambient environment that includes existence of walls and materials of such walls or apps in use In such a case move the computer away from obstructions or closer to the device Check that the BLUETOOTH function of the device you want to communicate with is on and the device is not in the power saving mode Check that the BLUETOOTH function of the device you want to communicate with is enabled Refer to the manual that came with the device for more information If the device you want to communicate with is already communicating with another BLUETOOTH device it may not be found or it may not be able to communicate with your VAIO computer What should do if the BLUETOOTH R icon is not displayed in the desktop notification area Make sure the BLUETOOTH function is enabled Open the charms and select the fe Settings charm Select Change PC settings in the lower right corner then select Wireless in the left pane Turn off Airplane mode and change the Bluetooth setting under Wireless devices to On To open the charms see Opening the Charms e Check the BLUETOOTH settings Open Control Panel and select Hardware and Sound and Devices and Printers Right click the computer icon and select Bluetooth settings and the Show the Bluetooth icon in the notification
211. oom Pinch on the touch screen with two fingers for zooming on an image such as a photo on Photos Pinch open to zoom in or pinch close to zoom out To rotate an image such as a photo rotate Put two fingers on the touch screen and slide them in circles to rotate an image such as a photo You cannot rotate images depending on the apps you are using To select by swiping Slide your finger in short distance in the direction that the screen does not scroll You can select an item such as an app tile or a picture l Changing the LCD Brightness You can adjust the LCD brightness 1 Press the Fn F5 keys or Fn F6 keys To decrease lighting intensity keep pressing the Fn F5 keys To increase lighting intensity keep pressing the Fn F6 keys Hint e The LCD brightness setting is retained even after your VAIO computer is turned off and restarted Changing the Resolution Size of the Screen Image on an HDMI Connected Device You can change the screen resolution or size of your VAIO computer s screen image displayed on an external display such as a TV connected to the computer with an HDMI cable not supplied 1 Connect your VAIO computer to an HDMI equipped TV with an HDMI cable See Connecting a TV with an HDMI Input Port for more information 2 Turn on the TV 3 Start VAIO Control Center and select I mage Quality See Searching Starting Apps Settings or Files to start VAIO Control Center 4 Selec
212. opping Wi Fi R Wireless LAN Communications e About the Wi Fi R Wireless LAN Standards e Starting Wi Fi R Wireless LAN Communications e About a Security Key for Wi Fi R Wireless LAN Apps e Installing Apps from Windows Store Store e Installing Apps from Windows Store Connections Power e Connecting a Power Source Display e Changing the Resolution Size of the Screen Image on an HDMI Connected Device e Notes on the LCD screen e Using the Multiple Monitors Function e Selecting Display Modes e Connecting a TV with an HDMI Input Port HDMI e Changing the Resolution Size of the Screen Image on an HDMI Connected Device e Connecting a TV with an HDMI Input Port Peripheral device e Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV e Changing the Sound Output Device e Notes on the LCD screen e Using the Multiple Monitors Function e Selecting Display Modes e Connecting a TV with an HDMI Input Port CD DVD BD e Connecting an External Drive Audio e Connecting External Speakers Headphones Headset e Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV e Changing the Sound Output Device Speakers e Connecting External Speakers Headphones Headset Headphones e Connecting External Speakers Headphones Headset Optical digital output e Connecting a High Quality Digital Sound Output Device between Your VAIO C
213. or Fn F4 keys to turn on the volume Playing Optimized Sound for Your VAIO Computer Using the ClearAudio Mode The ClearAudio mode enables high quality sound that is optimized for your VAIO computer using digital signal processing technologies originally developed by Sony With a simple operation you can enjoy rich sound with clear highs and deep lows 1 Start VAIO Control Center and select Sound Quality See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Select the audio mode in Sound Effects The optimized sound is reproduced when you select the ClearAudio mode that matches your audio source Hint e You can also adjust the sound effects to suit your preferences in Details under Sound Effects Adjusting the Microphone Volume You can adjust the volume level of the microphone 1 Open Control Panel and select Hardware and Sound See Opening Control Panel to open Control Panel 2 Select Sound 3 Select the Recording tab 4 Double click the microphone icon 5 Select the Levels tab in the Microphone Properties window 6 Move the slider under Microphone right and left to your desired volume level If the microphone volume is still not loud enough even at the maximum volume level move the slider under Microphone Boost right and left to adjust the volume level 7 Select OK Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a hi
214. or carrying case with USB devices connected Hint e The USB ports on your VAIO computer are compliant with the USB 2 0 standard and or USB 3 0 standard USB ports that are compliant with the USB 3 0 standard are identifiable by their blue color e In addition to the USB 2 0 standard transfer modes the USB 3 0 standard specifies the following transfer mode SuperSpeed Transfer rate of 5 Gbps Notes on Using microSD Memory Cards Before using microSD memory cards read the following precautions for correct use e Keep a microSD memory card out of reach of children There is a risk of swallowing it e Do not touch the microSD memory card connector with your finger or metal objects e A microSD memory card contains delicate electronic components Do not impact bend or drop it e Do not disassemble or modify a microSD memory card e Do not wet a microSD memory card e Do not use or store in a location subject to Extremely high temperature such as in a car parked in the sun Direct sunlight High humidity or corrosive substances Excessive dust e Do not attempt to insert a memory card of a different type into the microSD memory card slot Use of incompatible cards may cause damage to your VAIO computer e It is recommended that you make a backup copy of important data e Stored data may be lost or corrupted if You remove a microSD memory card or turn off your VAIO computer while data is being read from or written to the microSD
215. or example pressing the button for connection e Depending on the BLUETOOTH device the procedure to establish connection may vary Refer to the manual that came with the device for the procedure Hint e If your VAIO computer is compliant with BLUETOOTH high speed technology and you intend to use it for high speed communications change the Wi Fi setting under Wireless devices to On in step 4 e A window appears for passcode input if a BLUETOOTH device is requesting authentication to establish connection Follow the on screen instructions to share the passcode between the BLUETOOTH device and your VAIO computer If you do not wish to connect select the Cancel button in the window A passcode is a secret number that is entered by a user to use for the authentication process to allow two BLUETOOTH devices to communicate with each other Enter the same alphanumeric string case sensitive for both devices to allow them to communicate with each other You can change the passcode every time you perform authentication providing you enter the same passcode for both devices during the authentication process For details on the passcode of a BLUETOOTH device refer to the manual that came with the device If no BLUETOOTH passcode is entered for a certain time the connection process will be terminated for security In this case try again e For details on the operations open Windows Help and Support Opening Windows Help and Support and enter BLU
216. or for Keyboard Charging the Keyboard 16 Fn key Combinations and Functions with the Fn Key 17 H Windows key About the Start Screen and Menu 18 Alt key 19 Touch pad Using the Touch Pad 20 Space key 21 Applications key 22 Directional arrow keys e The keyboard has magnets to couple with your VAIO computer Do not place credit cards etc which are affected by magnetism near the computer especially the areas in front or back of the keyboard Doing so may cause data corruption Hint e There is a raised dot on the F and J keys e After a while of idle time the keyboard enters the power saving mode and the Caps lock indicator light turns off e For details on the keyboard shortcut keys see Opening Windows Help and Support Opening the Stand Position the stand before using your computer 1 Hold your VAIO computer face down then open the stand as seen in the illustration e Do not open the stand forcibly as it may be damaged Adjusting the Angle of the Stand Choose which angle to position your VAIO computer 1 Hold the screen as shown in the illustration then open the stand e Do not open the stand forcibly as it may be damaged Closing the Stand Close the stand when not in use 1 Hold your VAIO computer face down then close the stand as seen in the illustration Checking Supplied Items Check all items packed with the product before use Wireless keyboard AC adapter Power cord Digit
217. ote e With Low Battery Hibernation disabled Your working data will be lost if your VAIO computer is turned off because for example the battery pack runs out of power or the computer is disconnected from an AC power source To avoid data loss be sure to save the data before the computer enters Sleep mode If your VAIO computer is equipped with the power indicator it blinks slowly in orange during Sleep mode When the battery pack runs out of power during Sleep mode the charge indicator light blinks If the computer is equipped with the power indicator it blinks along with the charge indicator About Sleep Mode Sleep mode enables you to take a break and retain the computer s state including data you are working on With the default Sleep mode settings your VAIO computer connects to the Internet regularly and enables you to obtain the latest updates on email Social Networking Services SNSs etc even if the computer is in Sleep mode Checking the Battery Charge Capacity The battery pack is consumable The capacity gradually declines through repeated cycles of recharging and discharging As a result the battery life becomes short even if it is fully charged and eventually the battery pack reaches the end of its life If the battery life has become short replace the battery pack with a new one specified by Sony Refer to the help file for more information on battery charge status and capacity decrease 1 Start VAIO Control
218. other camera app that uses the built in camera while using the gesture function e The viewfinder may show some noise for example horizontal streaks when you are viewing a rapid moving object This is normal and does not indicate a malfunction If the problem persists restart your VAIO computer Why is the video input from the built in camera suspended momentarily e The video input may be suspended momentarily if A shortcut key with the Fn key is used The CPU load increases How can find the physical address MAC address of the built in wireless network interface of my VAIO computer e If MAC address filtering of your access point is enabled register the MAC address of your VAIO computer in the setup screen of the access point Otherwise the computer cannot connect to the access point Open Command Prompt enter ipconfig all and then press the Enter key You can find the physical address MAC address in the Physical Address field under Wireless LAN adapter Wi Fi To open Command Prompt see Searching Starting Apps Settings or Files What should do if cannot play back movies or audio tracks received via Wi Fi R Wireless LAN or their playback is interrupted Why is the data transfer speed slow e Move your VAIO computer away from obstructions or closer to any access point you may be using Connection capability is affected by distance obstructions device configuration radio wave strength interference wall
219. other devices are communicating via the access point Wait for a while and try again e Change the channel setting of your access point By changing the channel interference on your wireless network may be reduced and data transfer speed may improve If access point channel interference occurs data transfer speed may be reduced e If your access point interferes with other access points change the access point channel Refer to the manual that came with your access point for more information e Make sure that a microwave oven is not operating near your Wi Fi devices The 2 4 GHz frequency band on which Wi Fi operates is used by various devices and apparatus If you use a microwave oven while communicating via Wi Fi data transfer rate may slow down communication range may narrow or communication may be interrupted What should do if do not know the SSID or security key for the access point e You can find the key in the setting screen of your access point Refer to the manual that came with your access point for more information What should do if cannot connect my VAIO computer to an access point or the Internet e See What should do if cannot use the Wi Fi R Wireless LAN function e Make sure the access point is on e Check the access point settings In the following settings your VAIO computer may fail to connect to an access point or the connection may be unstable When the access point is set to refuse comm
220. ould do if cannot enter certain characters with my keyboard Check if the Caps Lock indicator light is on or off When the indicator light is on characters typed will appear in uppercase or lowercase if you also hold down the Shift key Press the Caps Lock key to turn the Caps Lock indicator light on or off See Parts and Controls of the Keyboard for the location What should do if the keyboard does not work Make sure the keyboard is within 1 6 ft 50 cm of your VAIO computer See About the Usage Environment for the Keyboard for more information The power and touch pad on off switch for Keyboard may be set to OFF Set it to ON See Using the Wireless Keyboard for more information Open the charms and select the fe Settings charm Select Change PC settings in the lower right corner and select Wireless in the left pane Turn off Airplane mode and change the Keyboard Receiver set to ON Then turn the power and touch pad on off switch for Keyboard OFF then ON again If the battery indicator light of the keyboard is blinking the battery is getting low Charge the keyboard See Charging the Keyboard for more information What should do if my VAIO computer screen freezes Restart your VAIO computer Press the Ctri Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Restart If the problem persists press and hold down the O Power button for more than 4 or 10 seconds Wh
221. ous access to the memory cards In such a case wait for a while before removing the memory card until it cools down Removing microSD Memory Cards This topic explains how to remove a microSD memory card 1 Locate the microSD memory card slot 2 Open Computer To open Computer see Searching Starting Apps Settings or Files 3 Right click the microSD memory card icon and select Eject 4 Push in the microSD memory card toward your VAIO computer and release 5 Pull the microSD memory card out of the slot Inserting microSD Memory Cards Your VAIO computer is equipped with a microSD memory card slot You can use this slot to transfer data among mobile phones smartphones and other devices The microSD memory card slot on the computer can accommodate the following memory cards e microSD memory card e microSDHC memory card e microSDXC memory card To insert a microSD memory card follow these steps 1 Locate the microSD memory card slot 2 Hold the microSD memory card with the arrow pointing toward the slot and carefully slide it into the slot until it clicks into place The microSD memory card icon will appear in the Computer window after you insert the card into the slot e Be careful not to insert a microSD memory card in the wrong orientation If you force it into the slot upside down the slot may be damaged Refer to the manual that came with the microSD memory card for more information e The microSD memor
222. ows Help and Support for more information on Airplane mode Notes on Using the Wi Fi R Wireless LAN Function Before using the Wi Fi function read the following precautions for correct use In some countries or regions using the Wi Fi products may be restricted by the local regulations Wi Fi devices work on the 2 4 GHz band which is used by a variety of devices They use the technology to minimize radio interference from other devices that use the same band however radio interference may still slow communication speeds reduce communication range or cause communication failure If both the BLUETOOTH function and the 2 4 GHz Wi Fi function of your VAIO computer are enabled interference may occur and cause slower communication speeds or other problems To communicate via Wi Fi while you are on the road you may need to contract with a Wi Fi connection service provider If your VAIO computer is equipped with the IEEE 802 11a b g n standard outdoor use of the 5 GHz Wi Fi function is prohibited by law The communication speed and range may vary depending on the following conditions Distance between devices Existence of obstacles between devices Device configuration Radio conditions Ambient environment including wall material etc Apps in use Communications may be cut off depending on radio conditions The data transfer rate specified in the specification is the theoretical maximum and may not reflect actual d
223. p to 32 alphanumeric characters long including spaces and it is case sensitive 5 Press the 4o44 key to select Password when Power On press the Enter key and select Enabled 6 Press the a Oor key to select the Exit tab select Exit Setup and then press the Enter key 7 At the confirmation prompt press the Enter key Note e Be sure to write down the password to avoid forgetting it e If you forget the password you cannot boot up your VAIO computer e You can reset the user password at the BIOS setup screen by entering the machine password e If you forget the machine password the password must be reset by authorized Sony service support center The reset fee will be charged Switching from a Local Account to a Microsoft Account In Windows 8 you can switch between a local account and a Microsoft account By switching from a local account to a Microsoft account you can download apps from Windows Store To create or switch to a Microsoft account follow these steps 1 Open the charms and select the Fey Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Users in the left pane of the PC settings screen 4 Select Switch to a Microsoft account 5 Follow the on screen instructions Hint e To switch to a local account select Switch to a local account in step 4 instead of Switch to a Microsoft account e If you forget your Microsof
224. pening the Charms to open the charms 7 Select the network icon 8 Select the desired access point and Connect After the connection is established Connected appears in the selected wireless access point field If a security key entry window appears enter the security key as required and select OK See About a Security Key for Wi Fi R Wireless LAN for more information Note that security keys are case sensitive To check Wi Fi connection status Open the desktop and move the mouse pointer over ill the Network icon in the desktop notification area to check the Wi Fi connection status such as the access point currently connected to your VAIO computer To open the desktop see Opening the Desktop Note e On IEEE 802 11a b g n ac draft equipped models when only the 2 4 GHz Wi Fi function is enabled your VAIO computer cannot connect to a 5 GHz Wi Fi access point Also when only the 5 GHz Wi Fi function is enabled the computer cannot connect to a 2 4 GHz Wi Fi access point On IEEE 802 11b g n equipped models when the 2 4 GHz Wi Fi function is disabled the computer cannot connect to an access point Also the computer cannot connect to a 5 GHz Wi Fi access point e It may take some time to find and connect to a Wi Fi access point before starting communications via Wi Fi Hint e Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode e Once you connect your VAIO comp
225. perform the following operations to keep your VAIO computer running at an optimum level e Conduct regular performance checks and tune ups e Find support information the support website URL and the contact information e Start VAIO Care just by pressing the ASSIST button and search for appropriate measures if you have any problem 1 Press the ASSIST button while your VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more information Hint e Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example if Windows does not start e Alternatively open the charms select the fe Search charm and Apps and enter VAIO Care Desktop in the search box to start VAIO Care To open the charms see Opening the Charms Using VAIO Update VAIO Update provides a service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date Through the Internet VAIO Update automatically detects the update programs that are necessary for enhancing your computer s performance or new apps that are available and let you download and install with simple steps 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Settings or Files to start VAIO Updat
226. port or train station Near or inside a train or a car Near a transformer on the ground or high voltage power lines Near a metallic product such as a metal frame desk or metallic furniture Near a material that has a high level of magnetic interference such as a magnet a magnetic holder or speakers The supplied pen Digitizer Stylus supplied models and the keyboard contain magnets If you bring the pen or keyboard close to the magnetometer 1 on your VAIO computer the digital compass may not work properly Adjusting the angle of the LCD screen may reduce the accuracy of the built in digital compass however this is normal and does not indicate a malfunction In such a case you need to calibrate the digital compass Move away from materials that cause magnetic interference such as metallic products or magnets and perform the following operations while running an app that uses the digital compass Before performing the operations keep the pen Digitizer Stylus supplied models and the keyboard away from your VAIO computer and fold the stand on the back of the computer Place your VAIO computer on a flat surface hold the computer with both hands then rotate it 360 degrees clockwise once with the LCD screen up Place your VAIO computer on a flat surface hold the computer with both hands then rotate it 360 degrees lengthwise once Place your VAIO computer on a flat surface hold the computer with both h
227. power or restart your VAIO computer while reading or writing data to the storage device e Do not use your VAIO computer in a place subject to extreme changes in temperature e Do not remove the storage device from your VAIO computer About Online Support Website The online support website provides information concerning your VAIO computer as well as a selection of frequently asked questions Sony online support website http www sony com am vaiosupport Hint e If you experience any problem or have a technical question about your VAIO computer launch VAIO Care first which offers you various options to help you solve the problem See Keeping Your VAIO Computer in Optimum Condition VAIO Care for more information e When you contact VAIO support you may be asked for the serial number and the model number of your VAIO computer The serial number is a 15 digit number that can be found in the VAIO Care window on the bottom on the back panel of the computer inside the back panel or inside the battery compartment on the original VAIO box The model number is located at the lower right corner of the display on the VAIO computer Other websites You can also find useful information at the following Web sites Sony products http www sony net http www sony net electronics Operating system online support website For Microsoft Windows operating system support visit the Microsoft customer support site http
228. pp For Trend Micro Start Trend Micro Titanium Maximum Security For McAfee Start McAfee LiveSafe Internet Security McAfee Internet Security or McAfee Total Protection For Kaspersky Internet Security Start Kaspersky Internet Security 3 Follow the on screen instructions Note e The actual procedure may be different from the above depending on the version of the app installed on your VAIO computer In such a case follow the on screen instructions Hint e To start the antivirus app see Searching Starting Apps Settings or Files e Refer to the help file included with your app for more information Creating Changing Removing Your Windows Password Setting a Windows password allows you to protect your VAIO computer from unauthorized access by requiring password entry when the computer is turned on or returns from power saving mode to Normal mode Refer to Windows Help and Support Opening Windows Help and Support for more information on the Windows password 1 Open the charms and select the Fol Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Users in the left pane of the PC settings screen 4 Select Create a password or Change your password 5 Follow the on screen instructions to enter your password e Do not forget your password Write down the password and keep it in a secure place Hint e You can enter a hint in order to recall your p
229. purchased Be sure to use an HDMI cable that is compatible with the HDMI output port on your VAIO computer e If a device driver other than the one provided by Sony is used the image will not be displayed and audio will not be heard Always use the device driver provided by Sony for updates e To hear sound from a device connected to the HDMI output port you need to change the sound output device For detailed instructions see Changing the Sound Output Device Hint e The HDMI output port on your VAIO computer is compliant with the High bandwidth Digital Content Protection HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection which enables you to view a wide variety of copyright protected and high quality content Connecting an External Drive Connect an external disc drive or hard disk drive to a USB port on your VAIO computer 1 Plug the power cord of your external drive into an AC outlet 1 2 Plug one end of a USB cable 3 not supplied into the USB port 2 and the other end to the external drive 1 me 2 te See Connecting a USB Device for information on the USB connection e Be sure to connect an external drive to a power source with an AC adapter if supplied Hint e You may need to install a driver depending on the external drive you use In addition procedures to connect and use an external drive vary depending on the
230. puter for an extended period of time turn off the computer Resuming the computer from Sleep mode is faster than from booting up the computer See Using Sleep Mode for more information e Decrease the LCD brightness of the computer screen See Changing the LCD Brightness for more information e Turn down the volume of the speakers and headphones See Adjusting the Speakers Volume for more information e Disconnect peripheral devices that are not in use Charge Indicator Status List The charge indicator light 4 turns on or blinks differently according to conditions Lit in orange The battery pack is charging Turns off when charging is completed Blinks in orange The battery pack is running out of power Normal mode If your VAIO computer is equipped with the power indicator it blinks along with the charge indicator Blinks fast in orange A battery error has occurred due to a failed battery pack an unlocked battery pack Removable battery pack supplied models etc Changing the Intel Smart Connect Technology Sleep Mode Settings You can change the Intel Smart Connect Technology settings in VAIO Control Center With this function your VAIO computer connects to the Internet regularly and enables you to obtain the latest updates on email Social Networking Services SNSs etc even if the computer is in Sleep mode 1 Start VAIO Control Center and select Power and Battery See Searching Starting Apps Settings or Files to st
231. puter away from obstructions or closer to any access point you may be using Connection capability is affected by distance obstructions device configuration radio wave strength interference wall materials running apps etc e If you are using an access point the device may be temporarily overloaded depending on how many other devices are communicating via the access point Wait for a while and try again Change the channel setting of your access point By changing the channel interference on your wireless network may be reduced and data transfer speed may improve If access point channel interference occurs data transfer speed may be reduced e If your access point interferes with other access points change the access point channel Refer to the manual that came with your access point for more information e Make sure that a microwave oven is not operating near your Wi Fi devices The 2 4 GHz frequency band on which Wi Fi operates is used by various devices and apparatus If you use a microwave oven while communicating via Wi Fi data transfer rate may slow down communication range may narrow or communication may be interrupted What should do if do not know the SSID or security key for the access point e You can find the key in the setting screen of your access point Refer to the manual that came with your access point for more information What should do if cannot connect my VAIO computer to an access point or the In
232. r BIOS e What should do if forget the power on password to start my VAIO computer USB e What should do if cannot charge the device connected to the USB port that supports USB charging Software e Why do sound interruptions and or dropped frames occur when play high definition videos such as those recorded with the AVCHD digital video camcorder Computer e Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power Touch panel e What should do if the touch screen does not work correctly Touch screen equipped models NFC One touch functions e What should do if cannot use NFC One touch functions Sensor e Why doesn t the built in digital compass show the correct direction e Why doesn t the computer screen rotate Apps Display e Why do sound interruptions and or dropped frames occur when play high definition videos such as those recorded with the AVCHD digital video camcorder Software e Why do sound interruptions and or dropped frames occur when play high definition videos such as those recorded with the AVCHD digital video camcorder e What should do if my game app does not work or it keeps crashing Network Internet LAN e How can find the physical address MAC address of the built in wireless network interface of my VAIO computer e What should do if cannot play back movies or audio tracks receive
233. r to the help file included with VAIO Care before using a USB flash drive as Recovery Media Checking the Volume of the Recovery Area Your built in storage device contains the recovery area where the data for the system recovery is stored To check the volume of the recovery area follow these steps 1 Open the charms and select the Je Search charm See Opening the Charms to open the charms 2 Select Apps and enter Computer in the search box 3 Select Computer 4 Select Computer on the menu bar and Manage 5 Select Disk Management under Storage in the left pane The volume of the recovery area and the total volume of the C drive are displayed in the Disk O row in the center pane Notes on Recovery Read the following notes thoroughly before recovering your VAIO computer Important notes on recovery Recovering your VAIO computer will delete all the data on the built in storage device and restore all the settings to the original factory settings Make sure you have a backup copy of your valuable data If you want to retain the main settings and personal data refresh the computer See Refreshing Your VAIO Computer for more information Disconnect all peripherals from your VAIO computer except the power cord the AC adapter or devices required for recovery before recovering the computer Keep the power cord or the AC adapter connected to your VAIO computer during the recovery process Do not stop the recovery process unti
234. radio interference from other devices that use the same band however radio interference may still cause slower communication speeds reduce communication range or in some cases cause communication failure Communication speed and range may vary depending on the following conditions Distance between communication devices Existence of obstacles between devices Ambient environment that includes existence of walls and materials of such walls Device configuration Apps in use Radio conditions Communications may be cut off depending on radio conditions If your VAIO computer is compliant with BLUETOOTH high speed technology and you intend to use it for high speed communications enable both the wireless LAN and BLUETOOTH functions on the computer Large files may occasionally be corrupted during continuous transfer due to limitations of the BLUETOOTH standard and electromagnetic interference in the environment Connecting multiple BLUETOOTH devices to your VAIO computer may cause channel congestion resulting in poor device performance This is normal with BLUETOOTH technology and does not indicate a malfunction Video and audio may not be synchronized if you play videos on your VAIO computer with audio output from a connected BLUETOOTH device This is a frequent occurrence with BLUETOOTH technology and does not indicate a malfunction All BLUETOOTH devices must be certified through the procedure stipulated by Bluetooth SIG to ensure that the
235. ram error Disconnect all cables and peripheral devices such as the power cord and the USB device and push and hold the battery off button for three to five seconds with a thin straight object such as a paper clip Wait about five minutes and then put all cables and devices back in place and turn on the computer again Before using your VAIO computer for the first time you need to connect the computer to a power source with the AC adapter Check that you are using the supplied Sony AC adapter For your safety use only the genuine Sony AC adapter which is supplied by Sony for your VAIO computer The battery pack may have run out of power Note that if you press and hold down the l Power button for more than 4 or 10 seconds the computer will turn off If you bring your VAIO computer directly from a cold location to a warm one or use it in a high humidity location moisture may condense inside the computer In such a case allow at least one hour before turning on the computer Do not use the computer in a high humidity location a relative humidity of more than 80 as it may cause the computer to malfunction Why does my VAIO computer automatically turn off e When the battery pack is running out of power your VAIO computer automatically enters Hibernate mode and eventually turns off Connect the AC adapter to the computer or charge the battery pack What should do if cannot turn off my VAIO computer e Follow any o
236. rames and audio interruptions e What should do if the touch screen does not work correctly Touch screen equipped models e Why does the viewfinder show no images or poor quality images e How do change the LCD brightness e What should do if no image is displayed on my external display or TV screen e What should do if some items do not fit on the computer screen e Why do sound interruptions and or dropped frames occur when play high definition videos such as those recorded with the AVCHD digital video camcorder e What should do if no image is displayed on my TV screen or external display connected to the HDMI output port e What should do if videos are not displayed smoothly e What should do if color gradients are not displayed correctly on my computer screen e Why doesn t the computer screen rotate HDMI e What should do if no image is displayed on my TV screen or external display connected to the HDMI output port Audio What should do What should do if sound interruptions occur during video or audio playback if do not hear sound from a digital audio device connected to the digital output port such as the HDMI output port e What should e What should e What should Microphone e What should e What should Keyboard e What should e What should e What should e What should e What should Touch pad e What should e What should do do do do do
237. rase all unsaved data e By default your VAIO computer automatically enters Hibernate mode when the battery pack is running out of power However depending on the operating conditions the computer may fail to enter Hibernate mode If this occurs and the battery pack is running out of power the computer will be turned off resulting in loss of unsaved data While the computer is running on battery power save data frequently e Before moving your VAIO computer make sure that the computer is off to avoid impact or vibration to the running hard disk drive If the computer is equipped with the power indicator make sure that it is completely off Hint e By default your VAIO computer enters Sleep mode automatically after a certain period of inactivity while running on AC power e The operations below also place your VAIO computer into Sleep mode Press the 4 Power button with the default setting Opening Windows Help and Support You can open Windows Help and Support by following these steps 1 Open the charms and select the Je Search charm See Opening the Charms to open the charms 2 Select Apps 1 3 Enter Help and Support in the search box 2 4 Select Help and Support 3 How to Use the Pen Digitizer Stylus supplied models Using the supplied pen Digitizer Stylus you can operate your VAIO computer intuitively by touching the screen softly or tracing something on the screen To move the
238. re privacy such as password protection end to end encryption virtual private networks and authentication WPA2 the second generation of WPA provides stronger data protection and network access control and is also designed to secure all versions of 802 11 devices including 802 11b 802 11a 802 11g 802 11n and 802 11lac draft standards multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Institute of Standards and Technology NIST FIPS 140 2 compliant AES encryption algorithm and 802 1X based authentication WPA2 is backward compatible with WPA Stopping Wi Fi R Wireless LAN Communications You can stop Wi Fi communications by following these steps 1 Open the charms and select the fe Settings charm See Opening the Charms to open the charms 2 Select the network icon 3 Select the desired access point and Disconnect e Do not disable the Wi Fi function while accessing remote documents files or resources as it may result in data loss About the Wi Fi R Wireless LAN Standards Wi Fi allows your VAIO computer to connect to a network through a wireless connection Wi Fi uses the following IEEE 802 11a b g n ac draft standard which specifies the type of technology used Refer to the specifications to find out about the configuration of the computer I EEE 802 11a Frequency band 5 GHz Exclusive to models complian
239. rity enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA is designed to be forward compatible with the IEEE 802 11i specification It utilizes the enhanced data encryption Temporal Key Integrity Protocol TKIP in addition to user authentication using 802 1X and Extensible Authentication Protocol EAP Data encryption protects the vulnerable wireless link between clients and access points Besides that there are other typical LAN security mechanisms to ensure privacy such as password protection end to end encryption virtual private networks and authentication WPA2 the second generation of WPA provides stronger data protection and network access control and is also designed to secure all versions of 802 11 devices including 802 11b 802 11a 802 11g 802 11n and 802 11lac draft standards multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Institute of Standards and Technology NIST FIPS 140 2 compliant AES encryption algorithm and 802 1X based authentication WPA2 is backward compatible with WPA Stopping Wi Fi R Wireless LAN Communications You can stop Wi Fi communications by following these steps 1 Open the charms and select the Fel Settings charm See Opening the Charms to open the charms 2 Select the network icon 3 Select the desired access point and Disconnect
240. rking you can use the system image to restore the computer as it was when backed up To create a system image you need an optional hard disk drive formatted in NTFS format You can also back up a system image to optical discs such as Blu ray Disc or DVD disc For details on how to create a system image refer to Windows Help and Support Opening Windows Help and Support e We will not restore or compensate for any lost or damaged data under any circumstances including failure of your VAIO computer e Create Recovery Media soon after purchasing your VAIO computer In the event that you cannot make a backup copy of your data with the Windows feature due to computer malfunctions you can use the backup tool included in the Recovery Media to back up your data For information on how to create the Recovery Media see Creating Recovery Media Hint e If your VAIO computer is equipped with no disc drive you need to connect an external device such as an external hard disk drive or DVD drive to the computer before backup or you need to resize the partition of your C drive and create another partition before backup See Creating Partitions for more information About Backup The backup process creates a backup copy of your data stored on the built in storage device and saves it to another location Due to unexpected events or computer viruses you might lose various data stored on your built in storage device To restore the lost data its backup
241. rm and follow these steps To open the charms see Opening the Charms 1 Enter a keyword in the search box 1 2 Select Apps Settings or Files 2 to narrow the search result 3 Select your desired app or file 3 Hint e When you open the fa Search charm with certain Windows Store apps running you can search from within the running apps If no apps are running you can also search from within the apps by selecting Apps below the search box in step 2 Switching Apps You can switch between apps that are currently running Touch operation Touch screen equipped models Display currently running apps touch and swipe in your desired app icon from the left edge To display the currently running apps see Viewing Running Apps Mouse Touch pad operation Display currently running apps and drag your desired app icon from the left edge to the center To display the currently running apps see Viewing Running Apps Viewing Running Apps You can view running apps by displaying the list on the Start screen See About the Start Screen and Menu for more information Touch operation Touch screen equipped models Swipe in from the left edge until a small app icon appears then drag the icon back towards the left edge Mouse Touch pad operation Point to the upper left corner 4 then move downward 9 Keyboard operation Press the gm Windows key and the Tab key at the s
242. rollable area of a window such as an Internet Explorer window You can also drag the slider on the vertical scroll bar of the selected window to scroll the window To zoom in or out on an image such as a photo zoom Pinch on the touch screen with two fingers for zooming on an image such as a photo on Photos Pinch open to zoom in or pinch close to zoom out To rotate an image such as a photo rotate Put two fingers on the touch screen and slide them in circles to rotate an image such as a photo You cannot rotate images depending on the apps you are using A A To select by swiping Slide your finger in short distance in the direction that the screen does not scroll You can select an item such as an app tile or a picture l About Built In Sensors A built in accelerometer digital compass magnetometer and gyro sensor enable you to use the following functions Screen rotation using the built in accelerometer When you rotate your VAIO computer the built in accelerometer automatically detects the movement and rotates the computer screen to portrait or landscape orientation depending on the computer orientation Navigation assistance using the built in digital compass The built in digital compass provides navigation assistance on compatible apps by detecting the direction your VAIO computer is facing App operation using the built in gyro sensor The built in gyro sensor detects angular movement of your VAI
243. rt website URL and the contact information e Start VAIO Care just by pressing the ASSIST button and search for appropriate measures if you have any problem 1 Press the ASSIST button while your VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more information Hint e Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example if Windows does not start e Alternatively open the charms select the fe Search charm and Apps and enter VAIO Care Desktop in the search box to start VAIO Care To open the charms see Opening the Charms Creating Partitions This topic describes how to create partitions e If you reduce the volume of the C drive partition you may not create Recovery Media or complete the recovery process successfully because the free space on the built in storage device is not sufficient 1 Open Control Panel select System and Security and select Create and format hard disk partitions under Administrative Tools See Opening Control Panel to open Control Panel If the User Account Control window appears select Yes 2 Right click the C drive and select Shrink Volume 3 Enter the size of the partition to be created in Enter the amount of space to shrink in MB and select Shrink 4 Right click Unallocated a
244. ry area where the data for system recovery is stored If your VAIO computer includes a solid state drive SSD you might want to minimize the recovery area by removing such data to free up disk space on the C drive or the last drive in your drive list for example D drive You need Recovery Media to remove the data for system recovery or to recover the computer after you remove the data Note that removing recovery content makes it impossible to use the refresh function If you use Recovery Media optical discs on the model without a built in optical disc drive connect an external optical disc drive not supplied to the computer See Connecting an External Drive for more information on how to connect the external optical disc drive If an AC adapter or a power cable is supplied plug it into a power source 1 Create Recovery Media if you have not yet created it See Creating Recovery Media for more information on how to create Recovery Media 2 Insert the Recovery Media into the optical disc drive or connect a USB flash drive not supplied to the USB port on your VAIO computer while the computer is in Normal mode 3 Turn off your VAIO computer 4 Press the ASSIST button to display the VAIO Care Rescue Mode screen and select Start from media USB device optical disc Follow the on screen instructions until the Choose an option screen appears 5 Select Troubleshoot and VAIO recovery solutions Follow the on screen instructions
245. s e About NFC NFC supported models Windows e Opening Windows Help and Support Windows 8 e Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown e Restarting Your VAIO Computer e Using Sleep Mode Help and Support e Opening Windows Help and Support Pen e How to Use the Pen Digitizer Stylus supplied models e Replacing the Battery of the Pen Digitizer Stylus supplied models e Using the Pen Hook Digitizer Stylus supplied models e Replacing the Nib Digitizer Stylus supplied models Infrared port e Using Your VAIO Computer as a Remote Control VAIO Remote control Notifications Read this first e About This Manual VAIO computer e Checking Supplied Items e Updating Your VAIO Computer e Setting Up an Appropriate Work Environment Care and maintenance e Cleaning Your VAIO computer LCD screen Important notice e Trademarks e About the Software License e About the International ENERGY STAR R Program e Safety Information e Handling the Built in Storage Device Service and support e About Online Support Website e Updating Your VAIO Computer e Solving Common Problems with Your VAIO Computer Product registration e About Online Support Website Supplied items e Checking Supplied Items Security e Updating Your VAIO Computer Troubleshooting Hardware Power e What should do if my VAIO computer does not turn on the power indicator light does not turn on in
246. s of NVIDIA Corporation in the United States and other countries ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft Inc ArcSoft WebCam Companion is a trademark of ArcSoft Inc AMD the AMD Arrow logo ATI and combinations thereof Radeon AMD Phenom AMD Turion AMD Athlon AMD Virtualization AMD V are trademarks of Advanced Micro Devices Inc SD Logo is a trademark sz SDHC Logo is a trademark s SDXC Logo is a trademark s2 microSD Logo is a trademark mistg microSDHC Logo is a trademark mgs microSDXC Logo is a trademark mgs The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license Other trademarks and trade names are those of their respective owners The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries CompactFlash is a trademark of SanDisk Corporation PlaceEngine is a registered trademark of Koozyt Inc PlaceEngine was developed by Sony Computer Science Laboratories Inc and is licensed by Koozyt Inc AVCHD is a trademark of Panasonic Corporation and Sony Corporation Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories ENERGY STAR and the ENERGY STAR mark are registered U S marks The N Mark is a trademark or registered trademark o
247. se 1 Plug the power cord of your TV into an AC outlet and turn it on 2 Connect one end of an HDMI cable to the HDMI output port Parts and Controls on the Sides on your VAIO computer and the other end to the TV 3 Set the TV input to the external input The screen image of your VAIO computer is displayed on the TV Hom e The shape of the HDMI output port varies depending on the model you purchased Be sure to use an HDMI cable that is compatible with the HDMI output port on your VAIO computer e If a device driver other than the one provided by Sony is used the image will not be displayed and audio will not be heard Always use the device driver provided by Sony for updates e To hear sound from a device connected to the HDMI output port you need to change the sound output device For detailed instructions see Changing the Sound Output Device Hint e The HDMI output port on your VAIO computer is compliant with the High bandwidth Digital Content Protection HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection which enables you to view a wide variety of copyright protected and high quality content Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection 1 Make
248. sing the Built in Camera You can make a video call through the Internet using the built in camera and communication apps The built in camera indicator light is on while the built in camera is in use Front 1 Built in front camera indicator 2 Built in front camera 3 Built in dual microphones Back 1 Built in rear camera 2 Built in rear camera indicator Hint e The apps installed on your VAIO computer vary depending on the computer s configurations e Some apps may not support all the resolution settings of the built in camera e f the power frequency in your location is different from the one you set on the camera app the autofocus system of the built in rear camera may not work Notes on the Built in Camera e Do not scratch or soil the area on and around the built in camera as it may cause poor quality images e Do not let direct sunlight enter the lens of the built in camera regardless of your VAIO computer s power state as it may cause the camera to malfunction Care and cleaning of the built in camera If the area on and around the built in camera is soiled gently wipe it with a soft cloth such as a lens cleaning cloth Do not rub the area too hard as it can be easily scratched Using Intel R Anti Theft Technology Intel R Anti Theft Technology supported models You can change the Intel R Anti Theft Technology settings in the BIOS setup screen Follow these steps to enable Intel R Anti T
249. ss Rescued files may be divided into two or more files and saved in a specified location or renamed depending on the location you select Use VAIO Data Restore Tool to restore the rescued files See Restoring Your Data with VAIO Data Restore Tool for more information e If an external hard disk drive or optical disc drive does not support the USB connection you need to install a driver Creating a Restore Point A restore point enables you to restore your computer system files to a previous state depending on when the restore point was created Typically restore points are created automatically for example when you install a driver However we recommend that you create a new restore point manually before installing any apps or drivers on your VAIO computer Refer to Windows Help and Support Opening Windows Help and Support for information on creating a restore point About Types of Backup You can use the Windows Backup and Restore feature to back up your valuable data There are several types of backup to meet your needs as described below Backing up files You can select and back up folders and files stored on your VAIO computer to an external hard disk drive For details on how to back up data refer to Windows Help and Support Opening Windows Help and Support Backing up system images You can create a backup copy of the whole system of your VAIO computer If the built in storage device or the computer ever stops wo
250. switch the display output between the computer screen and an external display connected to your VAIO computer 1 Turn on an external display 2 Press the Fn F7 keys several times to select your desired display output and then press the Enter key Note e If you disconnect a display cable not supplied while only an external display is selected as the display output it is hard to operate your VAIO computer because the computer screen is blank To switch the display output to the computer screen press the Fn F7 keys twice and then press the Enter key The display switch may become unavailable or your VAIO computer may become unstable during video playback Exit the video playback app before switching the display output The display switch may not be available depending on the type of external display or projector Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Refer to the manual that came with your TV for more information on installation and use 1 Plug the power cord of your TV into an AC outlet and turn it on 2 Connect one end of an HDMI cable to the HDMI output port Parts and Controls on the Sides on your VAIO computer and the other end to the TV 3 Set the TV input to the external input The screen image of your VAIO computer is displayed on the TV e The shape of the HDMI output port varies depending on the model you
251. t Details in External Display Resolution 5 On the Select Resolution tab select the desired resolution After a few seconds the selected resolution is applied 6 If the computer image does not fit the displayable region of the TV select the Adjust Resolution tab to adjust the display size e Some resolution options may not be available depending on the model or the HDMI connected device e The function to adjust the screen resolution may be disabled depending on the selected resolution Notes on the LCD screen Read the following precautions for correct use of the LCD screen e The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction e Do not scratch the surface of the LCD screen or exert pressure on it This could cause damage e The LCD screen may become warm during operation This is normal and does not indicate a malfunction e Due to the mechanical design of your VAIO computer s LCD screen touch screen the screen surface may become warm while you are using the computer for an extended period of time This is normal and does not indicate a malfunction Touch screen equipped models e The LCD screen touch screen is made of reinforced glass to implement high durability however treat the screen with care
252. t account password contact Microsoft support services Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press the or m key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 4 Leave the Enter New Password and Confirm New Password fields blank and press the Enter key 5 Press the qm Or key to select the Exit tab select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key Viewing the System Information You can view the system information of your VAIO computer 1 Start VAIO Care Desktop See Searching Starting Apps Settings or Files to start VAIO Care Desktop 2 Select About Your VAIO and System information The system information of your VAIO computer is displayed Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function Connect an external device to your VAIO computer Press the ASSI
253. t of the following ergonomic considerations Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfortable Sit in a relaxed upright posture and avoid slouching forward or leaning far backwards Viewing angle of the computer screen Use the screen tilting feature to find the best position Make sure the computer screen is at or Slightly below eye level when you are sitting in front of your VAIO computer Adjust the brightness level of the display as well You can reduce eye strain and muscle fatigue by adjusting the tilt and brightness level of the computer screen to the proper position Lighting Choose a location where windows and lights do not cause glare and reflection on the computer screen Use indirect lighting to avoid bright spots on the computer screen Proper lighting adds to your comfort and work efficiency e While adjusting the viewing angle do not exert excessive pressure on your VAIO computer to eliminate a risk of mechanical damage Hint e The same considerations apply when you use an external display Notes on handling your VAIO computer Observe the following to avoid malfunctions and damage to your VAIO computer e Place your VAIO computer gently on a flat surface to avoid a mechanical shock e Be sure to turn off your VAIO computer before moving the computer Moving the computer that is turned on may cause
254. t support the Multiple Monitors function e Certain apps may not be compatible with the Multiple Monitors settings e Do not change the display settings while using video image apps or playing DVDs as it may cause unsuccessful playback display or unstable system operations Change the display settings after you exit the video image app Hint e You can set the screen resolution for each display used for the Multiple Monitors function Selecting Display Modes You can switch the display output between the computer screen and an external display connected to your VAIO computer 1 Turn on an external display 2 Press the Fn F7 keys several times to select your desired display output and then press the Enter key Note e If you disconnect a display cable not supplied while only an external display is selected as the display output it is hard to operate your VAIO computer because the computer screen is blank To switch the display output to the computer screen press the Fn F7 keys twice and then press the Enter key e The display switch may become unavailable or your VAIO computer may become unstable during video playback Exit the video playback app before switching the display output e The display switch may not be available depending on the type of external display or projector Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Refer
255. t with the IEEE 802 11a b g n ac draft standard I EEE 802 11b g Frequency band 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b I EEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 11b g n standard only 2 4 GHz band can be used I EEE 802 11lac draft Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard Installing Apps from Windows Store You can install apps from Windows Store You will need a Microsoft account to use certain apps or services including Windows Store On how to create and what you can do with the Microsoft account refer to Windows Help and Support Opening Windows Help and Support 1 Connect to the Internet See Starting Wi Fi R Wireless LAN Communications for more information on how to connect to the Internet 2 Open the Start screen and select the Store tile See About the Start Screen and Menu to open the Start screen 3 Find an app to install 4 Follow the on screen instructions to install the app About the Network LAN The network LAN enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices You can connect your VAIO computer to a network through a wireless connection For information on peripheral devices required for LAN access ask your Internet Service Provider ISP or refer to the manual that ca
256. ta corruption Do not allow water to enter the keyboard as malfunction may result e Depending on the usage environment the communication range between the keyboard and the computer may become shorter In this case move the keyboard and computer closer together Using the Wireless Keyboard Set the power and touch pad on off switch for Keyboard to turn it on and set the touch pad function on or off f Ola resister Status of the switch and functions e OFF Wireless keyboard power OFF touch pad function OFF e ON Wireless keyboard power ON touch pad function ON Wireless keyboard power ON touch pad function OFF e The keyboard has magnets to couple with your VAIO computer Do not place credit cards etc which are affected by magnetism near the computer especially the areas in front or back of the keyboard Doing so may cause data corruption Hint e When you cannot turn on the wireless keyboard using the power and touch pad on off switch for Keyboard follow the steps below to check that Airplane mode is OFF and the Keyboard Receiver is ON Open the charms and select the fe Settings charm Select Change PC settings in the lower right corner and select Wireless in the left pane Check that Airplane mode is OFF and the Keyboard Receiver is ON Charging the Keyboard You can charge the keyboard by attaching it to your VAIO computer 1 Place your VAIO computer on a flat surface 2 Locate the charge port
257. tap Tap on the touch screen twice in quick succession with a finger You can start an app such as a word processor or a spreadsheet program or open a file by double tapping its icon To drag Put a finger on the desired point on the touch screen and slide the finger You can move a file or change the window size with this motion To drag and drop Touch the desired file icon slide to another folder window or app icon and then lift your finger off the screen You can move or copy a file with this motion Advanced operations You can make a simple motion gesture with your fingers on the touch screen to operate your VAIO computer The response to a gesture varies depending on the apps To right click touch and hold Touch and hold the desired point on the touch screen for a few seconds and lift your finger off the screen Depending on the point you touch you can display various menus To scroll Touch and slide a scrollable area of a window such as an Internet Explorer window You can also drag the slider on the vertical scroll bar of the selected window to scroll the window To zoom in or out on an image such as a photo zoom Pinch on the touch screen with two fingers for zooming on an image such as a photo on Photos Pinch open to zoom in or pinch close to zoom out To rotate an image such as a photo rotate Put two fingers on the touch screen and slide them in circles to rotate an image such as a photo You cannot ro
258. tate images depending on the apps you are using To select by swiping Slide your finger in short distance in the direction that the screen does not scroll You can select an item such as an app tile or a picture l Entering Characters with Touch Screen Operations Touch screen equipped models You can operate the on screen Touch Keyboard with touch screen operations for text entry 1 Open the desktop and select j the Touch Keyboard icon in the desktop notification area See Opening the Desktop to open the desktop Hint e The on screen Touch Keyboard appears automatically when you touch a text field Using the Wireless Keyboard Set the power and touch pad on off switch for Keyboard to turn it on and set the touch pad function on or off ma ee a a z jc Je If gt r Status of the switch and functions e OFF Wireless keyboard power OFF touch pad function OFF e ON Wireless keyboard power ON touch pad function ON Wireless keyboard power ON touch pad function OFF e The keyboard has magnets to couple with your VAIO computer Do not place credit cards etc which are affected by magnetism near the computer especially the areas in front or back of the keyboard Doing so may cause data corruption Hint e When you cannot turn on the wireless keyboard using the power and touch pad on off switch for Keyboard follow the steps below to check that Airplane mode is OFF and the Keyboard Re
259. ted devices to easily establish communication without complicated settings Using NFC One touch functions NFC supported models Easily connect an NFC One touch functions supported device to your VAIO computer by simply touching the computer with the device 1 Open the charms and select the Fey Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change Airplane mode to Off and the NFC setting under Wireless devices to On 5 When touching your VAIO computer Parts and Controls on the Back with an NFC One touch functions supported device ensure that the touch mark on each device faces each other N o Sts A message will appear the moment the device is recognized Follow the on screen instructions Hint e Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode e You may need to change the device settings depending on the NFC One touch functions supported device you use For detailed information refer to the manual that came with your device Notes on NFC One touch functions NFC supported models Before using the NFC One touch functions read the following precautions for correct use e In some countries or regions using NFC One touch functions may be restricted by local regulations e If you urgently need to disable NFC One touch functions
260. ter key e Be sure to write down the password to avoid forgetting it e If you forget the password you cannot boot up your VAIO computer e You can reset the user password at the BIOS setup screen by entering the machine password e If you forget the machine password the password must be reset by authorized Sony service support center The reset fee will be charged Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press the Or m key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 4 Leave the Enter New Password and Confirm New Password fields blank and press the Enter key 5 Press the Or mp key to select the Exit tab select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key Setting Changing the Power on Password You can set a password power on password for booting up your VAIO computer using the BIOS function Entry of the power on password will be prompted after the VAIO logo appears to start the computer There are two types of passwor
261. ternet e See What should do if cannot use the Wi Fi R Wireless LAN function e Make sure the access point is on e Check the access point settings In the following settings your VAIO computer may fail to connect to an access point or the connection may be unstable When the access point is set to refuse communication with a device whose SSID is set to ANY and the SSID of your VAIO computer or the access point is set to ANY When the access point is in stealth mode For more information refer to the manual that came with your access point or consult your Wi Fi service provider e Make sure your VAIO computer and access point are connected to one another See Starting Wi Fi R Wireless LAN Communications for more information e Connection capability is affected by distance obstructions device configuration radio wave strength interference wall materials running apps etc Move your VAIO computer away from obstructions or closer to any access point you may be using e Open the charms and select the fej Settings charm and the network icon Check that your access point is displayed To open the charms see Opening the Charms What should do if cannot use the Wi Fi R Wireless LAN function e Enable the Wi Fi function Open the charms and select the fe Settings charm Select Change PC settings in the lower right corner and select Wireless in the left pane Turn off Airplane mode and change the Wi Fi se
262. the power indicator light is off Disconnect all cables connected to your VAIO computer such as the AC adapter and push and hold the battery off button for three to five seconds with a thin straight object such as a paper clip Wait about five minutes and then put all cables back in place and turn on the computer again e If you bring your VAIO computer directly from a cold location to a warm one or use it in a high humidity location moisture may condense inside the computer In such a case allow at least one hour before turning on the computer Do not use the computer in a high humidity location a relative humidity of more than 80 as it may cause the computer to malfunction What should do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode Select Choose what the power button does in the Power Options window Select Change settings that are currently unavailable the Hibernate check box and Save changes To open the Power Options window see Selecting a Power Plan Your VAIO computer may not enter Hibernate mode if you execute a task before the computer completely enters Hibernate mode What should do if my VAIO computer does not return to Normal mode with keyboard or touch pad operations during Sleep mode e To restore your VAIO computer from Sleep mode to Normal mode press the l Power button What should do if the VAIO Care Rescue Mode screen appears when turn on my VAIO
263. the charms Select Change PC settings in the lower right corner Select Wireless in the left pane of the PC settings screen Change the Wi Fi setting under Wireless devices to Off Hint To enable the Wi Fi function turn off Airplane mode and change the Wi Fi setting under Wireless devices to On To disable all wireless functions turn on Airplane mode The wireless function s whose setting is on will be enabled when you turn off Airplane mode Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode Notes on Using the Wi Fi R Wireless LAN Function Before using the Wi Fi function read the following precautions for correct use In some countries or regions using the Wi Fi products may be restricted by the local regulations Wi Fi devices work on the 2 4 GHz band which is used by a variety of devices They use the technology to minimize radio interference from other devices that use the same band however radio interference may still slow communication speeds reduce communication range or cause communication failure If both the BLUETOOTH function and the 2 4 GHz Wi Fi function of your VAIO computer are enabled interference may occur and cause slower communication speeds or other problems To communicate via Wi Fi while you are on the road you may need to contract with a Wi Fi connection service provider If your VAIO computer is equipped with the IEEE 802 11a b g n stan
264. the ASSIST button while your VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more information Hint e Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example if Windows does not start e Alternatively open the charms select the fe Search charm and Apps and enter VAIO Care Desktop in the search box to start VAIO Care To open the charms see Opening the Charms Using VAIO Update VAIO Update provides a service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date Through the Internet VAIO Update automatically detects the update programs that are necessary for enhancing your computer s performance or new apps that are available and let you download and install with simple steps 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Settings or Files to start VAIO Update Hint e You can also start VAIO Update from VAIO Care Desktop Adjusting the Angle of the Stand Choose which angle to position your VAIO computer 1 Hold the screen as shown in the illustration then open the stand The angle of your VAIO computer can be adjusted from approximately 115 to 130 degrees 115 130 e Do
265. the Touch Screen Touch screen equipped models About the Touch Screen Touch screen equipped models How to Use the Touch Screen Touch screen equipped models Keyboard e Entering Characters with Touch Screen Operations Touch screen equipped models e Using the Wireless Keyboard e Combinations and Functions with the Fn Key e Charging the Keyboard Touch pad e Using the Touch Pad Camera e Using the Built in Camera e Notes on the Built in Camera BIOS e Using Intel R Anti Theft Technology Intel R Anti Theft Technology supported models USB e Charging a USB Device e Connecting a USB Device Memory card e Notes on Using microSD Memory Cards e Removing microSD Memory Cards e Inserting microSD Memory Cards Built in storage device e Creating Partitions e Creating Other Drives Modifying Partitions Touch panel e Entering Characters with Touch Screen Operations Touch screen equipped models e Notes on Using the Touch Screen Touch screen equipped models e About the Touch Screen Touch screen equipped models e How to Use the Touch Screen Touch screen equipped models Partition e Creating Partitions e Creating Other Drives Modifying Partitions NFC One touch functions e Disabling NFC One touch functions NFC supported models e About One touch functions NFC supported models e Using NFC One touch functions NFC supported models e Notes on NFC One touch functions NFC supported model
266. the home theater receiver or Surround sound decoder device and the other end to the HDMI output port on your VAIO computer Hint e You can adjust the screen resolution of the connected TV with your VAIO computer See Changing the Resolution Size of the Screen Image on an HDMI Connected Device for more information e With the HDMI connection the volume can be adjusted by the connected audio device only Your VAIO computer has no control over the output volume of any connected devices Changing the Sound Output Device If there is no sound coming from an external device connected to your VAIO computer you need to change the device for sound output 1 Open Control Panel and select Hardware and Sound See Opening Control Panel to open Control Panel 2 Select Sound 3 Select the Playback tab 4 Ensure there is a check mark next to the icon of the device you intend to output computer sound from If there is no check mark next to the icon select it and Set Default 5 Select OK To change the sound rate and bit depth The sound rate and bit depth of the digital audio output signal should be set according to your digital audio device Follow the above steps 1 to 3 and then select the HDMI device icon and Properties On the Advanced tab select the sample rate and bit depth for example 16 bit 48000 Hz DVD quality which the device supports and then OK Notes on the LCD screen Read the following precautions for correct
267. the printer e Make sure your printer is set to Set as Default Printer Refer to Windows Help and Support Opening Windows Help and Support for more information e Make sure your printer is connected to your network LAN If the printer is directly connected to the network LAN make sure a router or a hub is on If the printer is connected to a printer server make sure an error message is not displayed on the printer server e Make sure your app is working properly The app may not support your document format In such a case your document will not be printed properly Contact the app publisher or the manufacturer of your printer e Make sure the correct printer port for your printer is selected For more information on the printer port settings refer to the manual that came with the printer or contact the manufacturer What should do if my VAIO computer does not recognize the USB device e Check if the USB device is on and using its own power supply If you are using a digital camera check if the battery is charged If you are using a printer check if the power cable is connected properly to an AC outlet e You may need to install a USB driver for the USB device before connecting the device Refer to the manual that came with the USB device for more information e Try using another USB port on your VAIO computer The USB driver could be installed to the specific port you used the first time you connected the device e USB h
268. the top center of the screen 2 Drag the app to the bottom of the screen until the app disappears from the screen Mouse Touch pad operation 1 When an app is open move the cursor to the top center of the screen until the hand icon appears 2 Drag the app to the bottom of the screen until the app disappears from the screen Keyboard operation Press the Alt key and the F4 key at the same time Alt 4 F4 Switching User Accounts You can switch to another user account by following these steps 1 Open the Start screen and select an account name at the upper right corner of the computer screen See About the Start Screen and Menu to open the Start screen 2 Select your desired account name Hint e To create a new user account you need to sign in as an administrator Then open the charms and select the fe Settings charm Select Change PC settings in the lower right corner and select Users in the left pane To open the charms see Opening the Charms Opening Windows Help and Support You can open Windows Help and Support by following these steps 1 Open the charms and select the Je Search charm See Opening the Charms to open the charms 2 Select Apps 1 3 Enter Help and Support in the search box 2 4 Select Help and Support 3 About the Start Screen and Menu You can add shortcuts to apps the desktop and websites that you use the most Overview 1 Tiles Select a til
269. the user password at the BIOS setup screen by entering the machine password e If you forget the machine password the password must be reset by authorized Sony service Support center The reset fee will be charged Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press the or m key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 4 Leave the Enter New Password and Confirm New Password fields blank and press the Enter key 5 Press the Or mp key to select the Exit tab select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level e Conduct regular performance checks and tune ups e Find support information the support website URL and the contact information e Start VAIO Care just by pressing the ASSIST button and search for appropriate measures if you have any problem 1 Press
270. tion key or a WEP Wired Equivalent Privacy key The security key allows wireless devices that have the same key such as a Wi Fi access point and a computer to communicate with each other on Wi Fi The security key is assigned to each access point by default Make sure the default security key has been changed to protect data from unauthorized use If you cannot find the default security key refer to the manual that came with your access point If you enter a wrong security key follow these steps to re enter the security key 1 Open the charms and select the Fey Settings charm See Opening the Charms to open the charms Select the network icon Right click the desired network and select View connection properties Select the Security tab 5 Enter a security key in the Network security key field and select OK AUN About the Internet Connection Services The following types of Internet connection services are available You can select from among the services according to your preference for example communication speed or a usage fee For detailed information on a variety of connection services contact Internet Service Providers ISPs e Fiber to the Home FTTH Cable modem Digital Subscriber Line DSL Satellite Dial up Disabling the Wi Fi R Wireless LAN Function You can disable the Wi Fi function by following these steps Open the charms and select the fej Settings charm See Opening the Charms to open
271. tions vary depending on the number of the connected external displays Note e Your external display may not support the Multiple Monitors function e Certain apps may not be compatible with the Multiple Monitors settings e Do not change the display settings while using video image apps or playing DVDs as it may cause unsuccessful playback display or unstable system operations Change the display settings after you exit the video image app Hint e You can set the screen resolution for each display used for the Multiple Monitors function Selecting Display Modes You can switch the display output between the computer screen and an external display connected to your VAIO computer 1 Turn on an external display 2 Press the Fn F7 keys several times to select your desired display output and then press the Enter key e If you disconnect a display cable not supplied while only an external display is selected as the display output it is hard to operate your VAIO computer because the computer screen is blank To switch the display output to the computer screen press the Fn F7 keys twice and then press the Enter key e The display switch may become unavailable or your VAIO computer may become unstable during video playback Exit the video playback app before switching the display output e The display switch may not be available depending on the type of external display or projector Connecting a TV with an HDMI Input Port You c
272. tly wet cloth and then wipe remaining moisture away with a dry cloth e Do not use solvents such as benzine acetone alcohol thinner or commercially available cleaners as these may cause damage to the LCD screen Trademarks e 2013 Sony Electronics Inc All rights reserved Reproduction in whole or in part without written permission is prohibited e Sony and the Sony logo are trademarks or registered trademarks of Sony Corporation e VAIO the VAIO logo and other Sony product or service names are trademarks or registered trademarks of Sony Corporation or any of its affiliates e i LINK is a name to denote IEEE 1394 Intel Intel Inside Intel Core Pentium Intel SoeedStep and Atom are trademarks or registered trademarks of Intel Corporation in the United States and or other countries e Windows and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries e Blu ray Disc Blu ray Blu ray 3D the Blu ray Disc logo and the Blu ray 3D logo are trademarks of the Blu ray Disc Association The BLUETOOTH word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Sony Corporation is under license Other trademarks and trade names are those of their respective owners Power2Go is trademark of CyberLink Inc PowerDVD is trademark of CyberLink Inc NVIDIA and 3D Vision are registered trademarks and or trademark
273. ts contact an authorized Sony service support center and replace the battery pack with a new one specified by Sony What should do if the power indicator light turns on in green when press the power button but the screen remains blank e Make sure the brightness and contrast controls are adjusted correctly e The display output may be set to an external display Press the Fn F7 keys several times to select your desired display output and then press the Enter key e If you are using an external display make sure it is plugged into an AC outlet and is on Make sure the brightness and contrast controls are adjusted correctly Refer to the manual that came with your display for information on how to change the settings e Press the AIt F4 keys several times to close the app window An app error may have occurred e If you wait for a while and the computer screen remains blank restart your VAIO computer by following the procedures below in order Note that following these procedures may cause working data to become corrupted Disconnect all peripheral devices such as a printer or a USB device and your VAIO computer from the network if any Press and hold down the O Power button for more than 4 or 10 seconds and make sure the power indicator light is off Then turn on your VAIO computer again e If the problem persists reset the battery pack Press and hold down the l Power button for more than 4 or 10 seconds and make sure
274. tting under Wireless devices to On To open the charms see Opening the Charms e To use the Wi Fi function on your VAIO computer you need to configure the Wi Fi settings Check the Wi Fi settings of the computer See Starting Wi Fi R Wireless LAN Communications for more information e If a connection utility app supplied with a third party Wi Fi product is installed uninstall it If a connection utility app is installed Windows may fail to configure the Wi Fi settings Be sure to take a note of your settings Such as security keys before uninstalling How can find the physical address MAC address of the built in wireless network interface of my VAIO computer e If MAC address filtering of your access point is enabled register the MAC address of your VAIO computer in the setup screen of the access point Otherwise the computer cannot connect to the access point Open Command Prompt enter ipconfig all and then press the Enter key You can find the physical address MAC address in the Physical Address field under Wireless LAN adapter Wi Fi To open Command Prompt see Searching Starting Apps Settings or Files What should do if cannot play back movies or audio tracks received via Wi Fi R Wireless LAN or their playback is interrupted Why is the data transfer speed slow e Move your VAIO computer away from obstructions or closer to any access point you may be using Connection capability is affected by distance o
275. turned off because for example the battery pack runs out of power or the computer is disconnected from an AC power source To avoid data loss be sure to save the data before the computer enters Sleep mode If your VAIO computer is equipped with the power indicator it blinks slowly in orange during Sleep mode When the battery pack runs out of power during Sleep mode the charge indicator light blinks If the computer is equipped with the power indicator it blinks along with the charge indicator About Sleep Mode Sleep mode enables you to take a break and retain the computer s state including data you are working on With the default Sleep mode settings your VAIO computer connects to the Internet regularly and enables you to obtain the latest updates on email Social Networking Services SNSs etc even if the computer is in Sleep mode Prolonging the Battery Lifespan Enable the battery care function to prolong the battery lifespan With this function you can reduce battery degradation by limiting the charging capacity or adjusting the charging time 1 Start VAIO Control Center and select Power and Battery See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Select Details in Battery Care Function Hint e Depending on your operating conditions you can select the following settings to prolong the battery lifespan effectively 80 50 Charging If you tend to use your VAIO computer while co
276. ubs may prevent the USB device from working because of a power distribution failure We recommend you connect the device directly to your VAIO computer without a hub What should do if cannot print a document e Make sure your printer is compatible with Windows installed on your VAIO computer e When you connect a new printer you first need to set up the printer driver For information on how to set up the printer driver visit the website of the manufacturer or refer to the manual that came with your printer e Make sure the printer settings are correctly configured For information on the printer settings refer to the manual that came with your printer e Make sure your printer is on Refer to the manual that came with your printer for more information e Make sure the connections between the printer s power cord and AC adapter and between the AC adapter and an AC outlet are securely made e Make sure the status of your printer is displayed as online or ready Then make sure the printer settings are correctly configured as instructed in the manual that came with the printer e Make sure your printer is set to Set as Default Printer Refer to Windows Help and Support Opening Windows Help and Support for more information e Make sure your printer is connected to your network LAN If the printer is directly connected to the network LAN make sure a router or a hub is on If the printer is connected to a printer server make sure a
277. udio interruptions e The effect settings on your app may cause dropped frames Refer to the help file included with the app for more information e There may be more app running than your VAIO computer can handle Exit the apps that you are not currently using e This problem may occur while your VAIO computer is running on the power saving plan which reduces the CPU performance See Selecting a Power Plan to check the current power plan What should do if the touch screen does not work correctly Touch screen equipped models e Turn off your VAIO computer and then turn it on again e Electromagnetic waves may cause the touch screen to work incorrectly Try these suggestions Move your VAIO computer away from a fluorescent light or a motor that emits electromagnetic waves Connect the AC adapter directly to an AC outlet or use other outlets if you are using a power strip Remove any USB device or cable connected to your VAIO computer if any e If your AC adapter has a 3 pin plug make sure it is properly grounded Why does the viewfinder show no images or poor quality images e Some camera apps may not work correctly when another camera app is running Exit the current app before starting another e You may not be able to use another camera app that uses the built in camera while using the gesture function e The viewfinder may show some noise for example horizontal streaks when you are viewing a rapid moving object This
278. ult in loss of recorded data If you use an app that uses the digital compass keep the pen away from your VAIO computer to prevent the built in magnet of the Tail cap from affecting the magnetometer on the computer The keyboard contains a magnet and the LCD screen is equipped with a magnetic sensor so that your VAIO computer can detect that the keyboard is attached to the computer If you bring the Tail cap that contains a magnet close to the LCD screen the computer may incorrectly detect that the keyboard is attached to the computer and enter Sleep mode You can use the pen with your hand resting on the screen If you move the pen towards the touch screen you cannot control the touch screen with fingers Depending on the screen you may not be able to use the pen to scroll the screen This pen does not have a power supply switch Insert the required battery in the pen to operate If the pen does not function correctly replace the battery See Replacing the Battery of the Pen Digitizer Stylus supplied models for more information The writing feeling of the supplied nib differs from the feeling of the attached nib Replace the nib with the supplied one to change the feeling See Replacing the Nib Digitizer Stylus supplied models for more information To prevent them from being swallowed keep small parts such as the nib Tail cap pen hook and battery out of reach of children Hint e Some apps sense the pressure of the pen and will
279. unication with a device whose SSID is set to ANY and the SSID of your VAIO computer or the access point is set to ANY When the access point is in stealth mode For more information refer to the manual that came with your access point or consult your Wi Fi service provider e Make sure your VAIO computer and access point are connected to one another See Starting Wi Fi R Wireless LAN Communications for more information e Connection capability is affected by distance obstructions device configuration radio wave strength interference wall materials running apps etc Move your VAIO computer away from obstructions or closer to any access point you may be using e Open the charms and select the fe Settings charm and the network icon Check that your access point is displayed To open the charms see Opening the Charms What should do if cannot use the Wi Fi R Wireless LAN function Enable the Wi Fi function Open the charms and select the fe Settings charm Select Change PC settings in the lower right corner and select Wireless in the left pane Turn off Airplane mode and change the Wi Fi setting under Wireless devices to On To open the charms see Opening the Charms To use the Wi Fi function on your VAIO computer you need to configure the Wi Fi settings Check the Wi Fi settings of the computer See Starting Wi Fi R Wireless LAN Communications for more information If a connection utility app supplied wit
280. unning out of power However depending on the operating conditions the computer may fail to enter Hibernate mode If this occurs and the battery pack is running out of power the computer will be turned off resulting in loss of unsaved data While the computer is running on battery power save data frequently e Before moving your VAIO computer make sure that the computer is off to avoid impact or vibration to the running hard disk drive If the computer is equipped with the power indicator make sure that it is completely off Hint e By default your VAIO computer enters Sleep mode automatically after a certain period of inactivity while running on AC power e The operations below also place your VAIO computer into Sleep mode Press the 4 Power button with the default setting About the Start Screen and Menu You can add shortcuts to apps the desktop and websites that you use the most Overview 1 Tiles Select a tile to start an app and personalize the Start screen by adding and rearranging tiles 2 Charms Search for apps and files share content play content on other devices or print and set up your VAIO computer To open the Start screen Touch operation Touch screen equipped models Open the charms then tap the H Start charm See Opening the Charms to open the charms Mouse Touch pad operation Open the charms then click the fj Start charm See Opening the Charms to open the charms Keyboard operat
281. ups e Find support information the support website URL and the contact information e Start VAIO Care just by pressing the ASSIST button and search for appropriate measures if you have any problem 1 Press the ASSIST button while your VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more information Hint e Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example if Windows does not start e Alternatively open the charms select the fe Search charm and Apps and enter VAIO Care Desktop in the search box to start VAIO Care To open the charms see Opening the Charms About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer While the computer is on the ASSIST button starts VAIO Care While the computer is off the ASSIST button displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example when Windows does not start Note e If the VAIO Care Rescue Mode screen is displayed and five minutes pass without any operation your VAIO computer automatically turns off Booting Your VAIO Computer from External Devices
282. urn it on 2 Connect one end of an HDMI cable to the HDMI output port Parts and Controls on the Sides on your VAIO computer and the other end to the TV 3 Set the TV input to the external input The screen image of your VAIO computer is displayed on the TV Homi Note e The shape of the HDMI output port varies depending on the model you purchased Be sure to use an HDMI cable that is compatible with the HDMI output port on your VAIO computer e If a device driver other than the one provided by Sony is used the image will not be displayed and audio will not be heard Always use the device driver provided by Sony for updates e To hear sound from a device connected to the HDMI output port you need to change the sound output device For detailed instructions see Changing the Sound Output Device Hint e The HDMI output port on your VAIO computer is compliant with the High bandwidth Digital Content Protection HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection which enables you to view a wide variety of copyright protected and high quality content Changing the Resolution Size of the Screen Image on an HDMI Connected Device You can change the screen resolution or size of your VAIO computer s screen image displayed on an external display such as a TV connected to the computer with an HDMI cable not supplied 1 Connect your VAIO computer to a
283. uses the following IEEE 802 11a b g n ac draft standard which specifies the type of technology used Refer to the specifications to find out about the configuration of the computer I EEE 802 11a Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard I EEE 802 11b g Frequency band 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b IEEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 11b g n standard only 2 4 GHz band can be used IEEE 802 11lac draft Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied Before using Wi Fi make sure a Wi Fi access point is on and operating 1 Connect an access point to your VAIO computer Refer to Windows Help and Support Opening Windows Help and Support and the manual that came with the access point for more information 2 Open the charms and select the Fes Settings charm See Opening the Charms to open the charms 3 Select Change PC settings in the lower right corner 4 Select Wireless in the left pane of the PC settings screen 5 Change Airplane mode to Off and the Wi Fi setting under Wireless devices to On 6 Open the charms and select the fe Settings charm See O
284. uter to the access point by entering the security key the access point will be registered in the computer You do not have to enter the security key for subsequent connections About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key The security key allows wireless devices that have the same key such as a Wi Fi access point and a computer to communicate with each other on Wi Fi The security key is assigned to each access point by default Make sure the default security key has been changed to protect data from unauthorized use If you cannot find the default security key refer to the manual that came with your access point If you enter a wrong security key follow these steps to re enter the security key 1 Open the charms and select the Fes Settings charm See Opening the Charms to open the charms Select the network icon Right click the desired network and select View connection properties Select the Security tab 5 Enter a security key in the Network security key field and select OK About the BLUETOOTH R Function BWN You can establish wireless communications between your VAIO computer and other BLUETOOTH devices such as another computer a smartphone a mobile phone a headset or a mouse You can transfer data between these devices without cables
285. uthorized use If you cannot find the default security key refer to the manual that came with your access point If you enter a wrong security key follow these steps to re enter the security key 1 Open the charms and select the Fey Settings charm See Opening the Charms to open the charms Select the network icon Right click the desired network and select View connection properties Select the Security tab 5 Enter a security key in the Network security key field and select OK BR WN About the Internet Connection Services The following types of Internet connection services are available You can select from among the services according to your preference for example communication speed or a usage fee For detailed information on a variety of connection services contact Internet Service Providers ISPs e Fiber to the Home FTTH e Cable modem e Digital Subscriber Line DSL e Satellite e Dial up About the Wi Fi R Wireless LAN Standards Wi Fi allows your VAIO computer to connect to a network through a wireless connection Wi Fi uses the following IEEE 802 11a b g n ac draft standard which specifies the type of technology used Refer to the specifications to find out about the configuration of the computer I EEE 802 11a Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard I EEE 802 11b g Frequency band 2 4 GHz The IEEE 802 11g standard provides high
286. very solutions can be used to recover the computer in case of emergency for example when Windows does not start Note e If the VAIO Care Rescue Mode screen is displayed and five minutes pass without any operation your VAIO computer automatically turns off Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function 1 Connect an external device to your VAIO computer 2 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 3 Select Start from media USB device optical disc The booting process from the external device starts e Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up Some devices cannot be used to boot the computer or cannot be used with the computer e If an AC adapter is supplied with the external device be sure to connect it to an AC power source in advance About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer While the computer is on the ASSIST button starts VAIO Care While the computer is off the ASSIST button displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer
287. view of how to set up and get started with your VAIO computer Recovery Backup and Troubleshooting Guide Information on how to recover and back up your VAIO computer as well as troubleshooting information Safety Regulations Read carefully before activating the wireless functions such as the wireless LAN and BLUETOOTH technology Other references Windows Help and Support A comprehensive resource for practical advice tutorials and demonstrations to help you learn to use your VAIO computer To open Windows Help and Support see Opening Windows Help and Support App help files App help files may be included with the preinstalled apps on your VAIO computer You may be able to access the help files from the help menu Notice Copyright 2013 Sony Corporation All rights reserved This manual and the software described herein in whole or in part may not be reproduced translated or reduced to any machine readable form without prior written approval Sony Corporation provides no warranty with regard to this manual the software or other information contained herein and hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual th
288. ween devices Existence of obstacles between devices Device configuration Radio conditions Ambient environment including wall material etc Apps in use Communications may be cut off depending on radio conditions The data transfer rate specified in the specification is the theoretical maximum and may not reflect actual data transfer rate Actual communication speed may not be as fast as the one displayed on your VAIO computer The 2 4 GHz and 5 GHz Wi Fi frequency bands are not communicable with one another The data transfer rate of IEEE 802 11g and IEEE 802 11n 2 4 GHz may be affected by interference when used with an IEEE 802 11b product Also IEEE 802 11g and IEEE 802 11n automatically lower the transfer rate to maintain compatibility with an IEEE 802 11b product The transfer rate may be regained by changing the channel settings of your access point To stop the Wi Fi function abruptly turn off your VAIO computer and the wireless devices if any e The WLAN standard includes the encryption methods Wired Equivalent Privacy WEP which is a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA is designed to be forward compatible with the IEEE 802
289. with the HDMI output port on your VAIO computer e If a device driver other than the one provided by Sony is used the image will not be displayed and audio will not be heard Always use the device driver provided by Sony for updates e To hear sound from a device connected to the HDMI output port you need to change the sound output device For detailed instructions see Changing the Sound Output Device Hint e The HDMI output port on your VAIO computer is compliant with the High bandwidth Digital Content Protection HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection which enables you to view a wide variety of copyright protected and high quality content Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection 1 Make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device 2 Change the device for sound output to the HDMI output See Changing the Sound Output Device for more information 3 Turn on the TV and set its input to the HDMI input 4 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 5 Plug one end of an HDMI cable to the HDMI input port on
290. y are compliant with the BLUETOOTH standard Even if the BLUETOOTH devices are compliant with the BLUETOOTH standard individual device performance specifications and operation procedures may vary Data exchange may not be possible in all situations Not all BLUETOOTH devices are guaranteed of compatibility with your VAIO computer If you urgently need to disable the BLUETOOTH function turn off your VAIO computer Stopping BLUETOOTH R Communications You can stop BLUETOOTH communications by following these steps 1 Open the charms and select the Fey Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change the Bluetooth setting under Wireless devices to Off Charging a USB Device You can charge a USB device even while your VAIO computer is off in Hibernate mode or Sleep mode by enabling the USB charging settings Change the settings while the USB device is disconnected from the USB port that supports USB charging 1 Start VAIO Control Center and select Hardware See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Enable the USB Charging setting 3 Connect a USB device to the USB port with the 4 mark printed around it If charging does not start even when you connect a USB device to the USB port that supports USB charging disconnect and connect the device Note
291. y card icon will not appear in the Computer window until you insert the card into the slot Hint e To open the Computer window see Searching Starting Apps Settings or Files e When you insert the microSD memory card into the slot for the first time you may be prompted to install a driver If prompted follow the on screen instructions to install the driver Creating Partitions This topic describes how to create partitions e If you reduce the volume of the C drive partition you may not create Recovery Media or complete the recovery process successfully because the free space on the built in storage device is not sufficient 1 Open Control Panel select System and Security and select Create and format hard disk partitions under Administrative Tools See Opening Control Panel to open Control Panel If the User Account Control window appears select Yes 2 Right click the C drive and select Shrink Volume 3 Enter the size of the partition to be created in Enter the amount of space to shrink in MB and select Shrink 4 Right click Unallocated and select New Simple Volume 5 Follow the on screen instructions Hint e If you are signed in to your VAIO computer as a standard user you may be prompted to enter an administrator name and password Creating Other Drives Modifying Partitions Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may h
292. yback failure may occur depending on the configuration of the computer Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power e While your VAIO computer is running on battery power the CPU clock frequency is reduced for power conserving purposes which causes the computer to run slowly This is normal and does not indicate a malfunction What should do if the touch screen does not work correctly Touch screen equipped models e Turn off your VAIO computer and then turn it on again e Electromagnetic waves may cause the touch screen to work incorrectly Try these suggestions Move your VAIO computer away from a fluorescent light or a motor that emits electromagnetic waves Connect the AC adapter directly to an AC outlet or use other outlets if you are using a power strip Remove any USB device or cable connected to your VAIO computer if any e If your AC adapter has a 3 pin plug make sure it is properly grounded What should do if cannot use NFC One touch functions e Bring your NFC One touch functions supported device toward your VAIO computer as close as possible If the NFC One touch functions still do not work slightly move the device up or down or separate the device from the computer for about 10 seconds and then touch the computer with the device again e Make sure that NFC One touch functions are enabled on the supported device You may need to change
293. yer recorder or a Blu ray player recorder from a distance VAIO Remote control uses the infrared communication system 1 Start VAIO Remote control See Searching Starting Apps Settings or Files to start VAIO Remote control Hint e Your VAIO computer can learn the control signals of devices that are not displayed on the list of the device type or manufacturer on VAIO Remote control To add new signals to the computer follow the on screen instructions Be sure to adjust the position of that device s remote control and the computer correctly so that the control and the computer are on the same level and bring the infrared transmitter of the control close to the infrared port 1 e If you press the button on the remote control several times during the learning process your VAIO computer may learn the control signal incorrectly Keep pressing and holding down the button until the process is complete e VAIO Remote control does not support some devices that can receive infrared signals Even if your VAIO computer can learn the control signals of the devices you may not be able to control the devices using the computer About This Manual Congratulations on your purchase of this VAIO R computer About your VAIO computer s configuration To find out about the configuration of your VAIO computer visit the Sony online support website See About Online Support Website for more information Some features options and supplied
294. your computer hardware VAIO Care Rescue Mode VAIO recovery solutions e Recovering your VAIO computer e Rescuing backing up your data e Erasing all the data on your built in storage device Windows Recovery Environment Windows RE e Refresh Hint e Refer to the help file included with VAIO Care and VAIO Care Rescue Mode VAIO recovery solutions for more information e You can also recover your VAIO computer from Windows Recovery Environment Windows RE What is a recovery area The recovery area on the built in storage device contains data for system and app recovery Typically you cannot modify or delete data in this area however there are commercially available apps designed for this purpose Why do I have to create Recovery Media Recovery Media are used to restore your VAIO computer back to its original factory condition If Windows does not start and you have deleted the recovery area you will need the Recovery Media to perform recovery Create the Recovery Media immediately after the computer is ready for use Creating Recovery Media Follow the instructions below to create Recovery Media You can use DVDs Blu ray Disc or a USB flash drive as Recovery Media e On the model without a built in optical disc drive Use a USB flash drive e On the model with a built in optical disc drive It is recommended that you use DVD R media because data can be accidently deleted from a USB flash drive You can also use B

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