Sony PCWA-C700 User's Manual
Contents
1. w Encryption key WEP key Advanced L comes Save G Cancel Q Hint You can display the Registering Network dialog box by selecting Dialog Format on the Setting tab If you select Wizard Format follow the instructions Turn on the Access Point of the wizard to change settings Is the Access Point on l Access Point manuals The computer connects to the Access Point with the new settings JL e Windows XP If a problem occurs answer the following questions in sequence to find a solution Cannot connect to the Internet D eS No Refer to Verifying Wireless LAN PC Card driver Under Windows XP the setting is made in the Connect to Wireless Network dialog box For details refer to the Operating Instructions Check the Wireless Panel icon in the taskbar Was the driver ian i cc inn l l l l l installed correctly eia anen i uig geie pamucne MELE 4 Click the Status tab in the Wireless Panel and verify that the IP address does not start with 169 254 and is not y sure that the driver is installed correctly If the driver 0 0 0 0 is not installed correctly perform the procedure ener Dri The connection between computer and Access Point should now be normal E d d a a a Oey outlined in Uninstalling the Wireless LAN PC Card o driver in the Operating Instructions and then Hint El HA Driver is installed correctly reinstall the driver For d2. SONY 4 668 802 11 1 Cannot connect to the Internet The connection between the computer and Access Point or the link between the Access Point and Internet Service Provider ISP may not be established Check wireless link between computer and Access Point E Under the Status tab in Wireless Panel is the Network Name shown as Not Connected W Hints e If the connection was established with a wrong encryption key WEP key the icon in the system tray may still indicate Connected If connection to an Access Point m for which encryption is enabled was attempted with encryption set to Off or vice versa the connection will not be completed and the Not Connected icon will be PCWA C700 What to do if town ine jem tay e If the IP address shown in Wireless Panel under the Status tab starts with 169 254 or is 0 0 0 0 there may be a mismatch in the data encryption settings Correct the settings as described below If the IP address does not start with 169 254 and is not 0 0 0 0 communication between the computer and the Access Point is r O U e S O O i nN G uU f gt normal Consult the section Check wireless link between Access Point and Internet Service Provider ISP 1 Check the data encryption WEP setting at the Access Point to which you want to connect 2 Click the Network List tab in the Wireless Panel This document provides information related
3. Start point to Connect To and click Show all connections Sa 2 Confirm that the wireless network connection in question is not acting as a network bridge If it is set up to act as a network bridge Is the wireless link set up to act as a network bridge delete the connection from the bridge list 3 If the wireless network connection is configured as a network bridge right click the corresponding icon and click Delete Windows XP only gt Case 1 in this document S Network Connections File Edit view Favorites Tools Advanced Help a pi Search Folders fi Address Network Connections LAN or High Speed Internet ZS Network Tasks A a g Wireless Network ConnectionS e7 1394 Connection a Create anew k Enabled Enabled connection 3 gt l i y Sony 802 11a b Wireless Net Jh 1394 Net Adapter There may be a problem with the link between the Access Point and Internet Service Provider When using the Wireless LAN Access Point PCWA A500 clicking the AP Setting button opens the Access Point home page setup page As of February 2003 Make sure that the Access Point is configured correctly for Internet access For details refer to the manuals of the Access Point or to connection information supplied by the Internet Service Provider X Set up a home or small office network i Start this connection Virtual Private Network my Rename this connection aoe ireless Network C
4. 802 11a 802 11a wireless LAN is used but there are still dropped frames Check the following points Are multiple computers using a single Access Point simultaneously for streaming data playback The actual throughput in a 802 11a wireless LAN is on the order of 17 20 Mbps depending on environment Under optimum conditions such a network can support MPEG2 8 Mbps streaming playback for up to two computers For best results simultaneous playback with multiple computers should be avoided 2 Contents server and Access Point are connected by wireless link If the contents server and Access Point are connected by wireless link a situation similar to Q above occurs When using the Wireless LAN Access Point PCWA AS500 connect the Network 2 connector with a cross wired cable as shown below ont eae ADSL router etc Server Connected to backbone network Network1 Cross wired cable 7 Server Connected directly to Network2 Access Point 9 802 11a 5 GHz Access Point Client computer 3 Under Windows XP above conditions and do not apply but there are occasional dropped frames Set Streaming Mode under the Status tab of Wireless Panel to On This temporarily suspends the Windows XP wireless configuration functions Wireless Zero Configuration service in order to optimize performance Wireless Panel Status Network List Setting
5. Status ay al Network Name 4ffe23 Frequency 5 170 GHz 34 ch Signal Level C helt Link Rate TX 54 Mbps IP Address 169 254 46 24 Link Rate RX 6Mbps Frames Sent 5 044 Throughput Ts 0 000 Mbps 0 002 Mbps Frames Received 9 Throughput A gt ma 0 000 Mbps 0 002 Mbps Wireless ON OFF 802 11b 802 114 Streaming Mode Renew IP AP Setting i When playback of streaming data is finished do not forget to set the Streaming Mode button to Off If the setting is left at On network switching is not possible RE Some functions and settings are not available to some users Under Windows 2000 and Windows XP some functions are restricted depending on access privileges of the user To install the supplied software on a computer running Windows 2000 log on with a user account listed in Administrators To install the supplied software on a computer running Windows XP log on with a user account with administrator privileges You cannot install the software when logged on with any other account Limitations according to access privileges are as follows User account type Limitation Windows 2000 Administrator Windows XP Computer Administrator Can use all functions no restrictions Actual functions will depend on OS Windows 2000 Cannot install Wireless Panel and Wireless LAN PC Card driver Cannot switch and register networks Cannot set wireless transmission to On Off Transmission status monitoring a
6. Display adapters A Floppy disk controllers Device Manager Hard disk controllers m The Device Manager lists all the hardware devices installed on your computer Use the Device Manager to change the Bs Keyboard i properties of any device By Moder E Monitors Driver Signing Device Manager Ay Mouse f Network adapters ng PCMCIA socket A i Ports COM amp LPT os Hardware profiles provide 4 way for you to set up and store E Sound video and game controllers different hardware configurations m l Haa Storage device co l r Hardware Profiles Properties Refresh Remove Print orea Hardware Profiles 3 Click Network adapters and check Sony 802 11a b Wireless Network Adapter If an X or symbol is shown before Sony 802 11a b Wireless Network Adapter the driver was not correctly installed Proceed to step 4 If no symbol is shown the driver was correctly installed General Device Manager Hardware Profiles Performance f View devices by type View devices by connection LIE Computer H 1394 Bus Controller Ff COROM a Disk drives aa Display adapters aS Floppy disk controllers Fy Hard disk controllers Pee Keyboard ee Modern f Monitors iy Mouse Network adapters of Dial Up Adapter 1394 Net Adapter BY Sony 802 11 a b Wireless Network Adapter cm PCMCIA socket I V Mate Obd o TA Properties Refres
7. cated too far away the access point may not be configured to respond the access point may be turned off In such a case communication may be instable Check whether the distance between computer and Access Point is not excessive and whether there are any obstacles that may impair signal transmission Ensure that the computer and Access Point can communicate and then click the AP Setting button again Is the wireless link between the computer and Access Point EE E ec ia ics te established correctly 3 When using Windows XP opening the Access Point home page setup page may not be possible if the Internet Connection Firewall function has been enabled When using Windows XP has the Internet Connection Firewall gt Case 2 in this document Use the following procedure to check the firewall setting function been enabled j Click Start point to Connect To and click Show all connections 2 Right click the Wireless Network Connection icon to which you want to connect and click Properties Cannnat annnoant tra the 4 Afta 3 Click the Advanced tab and if selected deselect the Protect my computer and network by limiting or preventing Cann ot connect to the Internet after access to this computer from the Internet check box changing Access Point settings oe 4 Click Ok JL If the Network Name SSID or Data Hint Were the Access Point Network Name SSI D or Data ET ee pepe eine
8. e settings of the computer and Access Point Access Point encryption settings were changed but settings for link between Access Point and computer were not modified Follow the instructions for Case 1 Check wireless link between computer and Access Point and modify settings of computer to match Access Point settings 2 Access Point encryption settings were changed and settings for link between Access Point and computer were also modified Has encryption key WEP key been input correctly Temporarily return Access Point settings to factory defaults as described below and then reconfigure Access Point 1 Follow instructions in Access Point documentation to reset Access Point to factory defaults 2 Establish wireless link between Access Point and computer If communication between Access Point and computer is normal at this stage the Access Point can be configured 3 Configure Access Point for access to Internet via Internet Service Provider ISP If required change Network Name SSID of Access Point For security reasons Data Encryption WEP for Access Point should be enabled Hint Make a note of the encryption key so as not to forget it 4 If Network Name SSID or Data Encryption WEP settings for Access Point were changed in Step 3 configure the computer with the same settings according to Case 1 G Check wireless link between computer and Access Point ey io ii Hint When you change t
9. et Streaming Mode to Off after viewing streaming video data XFA Clicking the AP Setting button opens the dial up dialog box and Access Point setup is not possible The wireless link between computer and Access Point is normal and the IP address does not start with 169 254 or is 0 0 0 0 but clicking the AP Setting button brings up the following dialog box aS My Connection bi User name VAIONOTE Password PO Connect automatically Phone number fi 2345679 Dialing from New Location Dial Properties Properties Work Ottine 1 Click Connect The Internet Properties dialog box appears 2 Check Never dial a connection click Apply and then click OK 3 Inthe Dial up Connection dialog box click Cancel The browser starts up automatically 4 Click the AP Setting button E Playback of MPEG2 streaming contents 4 Mbps 8 Mbps is jerky and there are dropped frames When using 802 11b wireless LAN Because the actual throughput in a 802 11b wireless LAN is about 4 Mbps MPEG2 streaming data cannot be played Use a 802 1 1a wireless LAN te Wireless Panel Ki 2 x Statu etting State A Network Name SSID SignalLevel Channel _ l ag sf Sony Dual Band Network Life 48 5 220 GHz 44 ch l a 933211 13 5 220 GHz 44 ch 3 608b9a 80 5 320 GHz 64 ch Sen Wireless ON OFF 802 11b
10. etails visit Access Point settings can be changed from the computer only after the connection between computer and Access Point has been established properly If unable to http www sony com wirelesslansupport connect to the Internet perform the above steps first to ensure that communication between computer and Access Point functions normally E Network Name indication does not show Not Connected but IP address starts with 169 254 or is If the IP address starts with 169 254 or 0 0 0 0 Is the IP address shown on the Status tab of the Wireless is 0 0 0 0 there may be a problem with There may be a mismatch in the data encryption settings If connection to an Access Point for which data encryption is enabled was attempted with a Panel not starting with 169 254 and not 0 0 0 0 the settings for the wireless link between wrong encryption key WEP key the Network Name will be shown under the Status tab of the Wireless Panel but the actual connection is not established because no IP address could be obtained the IP address is shown as 169 254 or 0 0 0 0 UIE ASSESS BO chile a Go oier Enter the correct encryption key WEP key as described in above and reconnect GaSe OT ils erent s wireless link set up to act as network bridge Windows XP only Check this as follows The wireless link between the computer and Access Point functions normally 1 Click
11. h Remove Print Cancel 4 Right click Sony 802 11a b Wireless Network Adapter and select Remove from the menu 5 Refer to Verifying Wireless LAN PC Card driver installation in the Operating Instruction to make sure that the driver is installed correctly If the driver is not installed correctly perform the procedure outlined in Uninstalling the Wireless LAN PC Card driver in the Operating Instructions and then reinstall the driver For details visit http www sony com wirelesslansupport T In the Easy Setup Wizard the encryption key WEP key was input but the Next button remains grayed and cannot be clicked Was the encryption key input correctly as a string of the exact length If the string input as encryption key WEP key is too long or too short or 1f it contains an illegal character the Next button does not become available Enter a string of the exact length as indicated below ASCII Hex 10 digits 0 9 A Z a z 26 digits 0 9 A Z a Z 40bit 5 characters alphanumeric and symbols 104bit 13 characters alphanumeric and symbols e Cannot switch networks When using Windows 2000 or Windows Me If logged on to Windows as a user with limited privileges the network cannot be switched Log on as a user with administrator privileges When using Windows XP If Streaming Mode was set to On the wireless setting functions of Windows XP are not available S
12. he Access Point settings communication between Access Point and computer will be interrupted If you have changed settings at the Access Point be sure to reconfigure the computer with the same settings XTE The driver and supplied utility software were installed and the Easy Setup Wizard has started but the message It appears that the driver is not installed properly appears Under Windows XP the Easy Setup Wizard does not start automatically QMake sure that the computer is running Windows Me Windows 2000 Windows XP Home Edition or Windows XP Professional This product does not support Windows 95 Windows 98 and Windows NT 4 0 2 Has the driver been installed correctly To verify that the Wireless LAN PC Card driver has been installed properly perform the following steps 1 Right click My Computer on the Desktop and select Properties from the menu The System Properties dialog box appears 2 Click the Hardware tab then click Device Manager Under Windows Me click the Device Manager tab Windows 2000 Windows Me System Properties 7 x User Profiles Advanced Hardware Protiles Fertormance e View devices by type View devices by connection Hardware Wizard The Hardware wizard helps you install uninstall repair unplug eject and configure your hardware Hardware Wizard 1394 Bus Controller Ff CDROM H E Disk drives a
13. nd Access Point configuring is possible Windows XP Cannot install Wireless Panel and Wireless LAN PC Card driver Cannot use streaming mode and cannot set wireless transmission to On Off Other user TA How to configure the PCWA A200 and PCWA A220 The Wireless LAN Access Points PCWA A200 and PCWA A220 are configured using a setup utility and scan utility software supplied with the respective Access Point For details see the manuals provided with the Access Point
14. onnection 3 z Delete this connection nabled Disable 7 Chang D seals connect conn ction Set as Default Connection Other Places Create Copy G Control Panel Create Shortcut 4 My Network Places Delete mf Rename ij My Documents f My Computer Properties Cannot open the Access Point home page setup page om Clicking the AP Setting button does not open the Access Point home page setup page 3 Check wireless link between Access Point and Internet Service Provider ISP Refer to connection information provided by your ISP to configure the Access Point For details contact technical support of the ISP Sony does not provide any support regarding this issue Does the Access Point support the AP Setting function Currently the Sony 5GHz Wireless LAN Access Point PCWA A500 supports the AP Setting function as of February 2003 P Cannot open the Access Point home page setup page A change in proxy settings becomes cc SOT cc 93 Has the browser been restarted Ae aE DTN The AP Setting button under the Status tab of the Wireless Panel can only be used in conjunction with the Access Point PCWA A500 as of February 2003 Turn on the Access Point 2 Even when using the Access Point PCWA A500 clicking the AP Setting button results in the Access Point manuals message There was no response from the access point Possible reasons include the access JL point is lo
15. s Refer to Windows XP Online Help for details about the Internet Connection Firewall Encryption WEP settings changed yP g g computer must also be changed Ka o o Eas accordinal Take appropriate precautions to ensure security when the Internet Connection Firewall function is disabled Except when configuring the Wireless LAN Access giy H i J Point it is strongly recommended that you enable the Internet Connection Firewall function at all times gt Case 3 in this document Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States of America and other countries e In this manual Microsoft Windows Millennium Edition is referred to as Windows Me Printed on 100 recycled paper using VOC Volatile Organic Compound free vegetable oil based ink e In this manual Microsoft Windows 2000 Professional is referred to as Windows 2000 e In this manual Microsoft Windows XP Professional and Microsoft Windows XP Home Edition are referred to as Windows XP EE Cannot connect to the Internet after changing Access Point settings If you have changed the Data Encryption WEP setting of the Access Point according to its documentation you must change the wireless connection settings at the computer accordingly using the same values as for the Access Point If Internet access was working and has become unavailable after changing the encryption settings perform the following steps to match th
16. to some common problems and questions encountered by users of this product Refer to this guide before contacting Sony Customer Information 3 Modify the settings for the network shown as Not Connected and reconnect e Windows Me Windows 2000 G Select the wireless network to which you want to connect and click Edit a Se rv l ces m m Wireless Panel a 2 xi Status Network List Setting state lt A Network Name SSID SignalLevel Channel lps Icon with key indicates network for which data encryption is enabled Sony Dual Band Network Life 45 5 220GHz 44 ch Icon without key indicates network for lps 608b9a 80 5 320 GHz 64 ch l which data encryption is not enabled Sony Corporation 2003 Printed in Japan PO Oman Osma New Edt Delete Scan The Registering Network dialog box appears 2 Change the settings according to the settings at the Access Point and click Connect How to resolve problem ow to resolve problems ix Network Name SSID Introduction pa SSR Make sure that the supplied Wireless Panel software is installed F WEP When using Windows XP wireless connection settings are made using the built in functions of Windows XP but the Wireless Panel software is still useful because it allows monitoring of network status and lets you selectively turn 802 11b 2 4 GHz and 802 11a 5 GHz transmission on off gh mAai 2 aena Era t as reppin
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