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Snom 190 User's Manual

1. Moves the cursor to the right Accepts the entry 56 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 E gt Cancels the entry Editing an entry After pressing the key Edit on the entry to be modified the name and phone number will be brought up in sequence Confirm each item by pressing The title of the window indicates which input is expected accepts the data and pressing Cancel aborts the editing Key mapping s Changes input mode O Deletes the character to the left of the cursor CD Moves the cursor to the Ieft Moves the cursor to the right ok Accepts the entry amp Aborts the editing process Editing of the phonebook can also be done via the webpage Phone Phonebook snom technology AG e 57 snom 190 ADMINISTRATOR MANUAL V3 00 Name Number Contact Type Edit Delete Kate Wilson 448 friends y x Address Book Add or Edit Entry Name Kate Wilson Number 448 Contact Type Friends Add Edit Import Address Book CSY Export To save the content from an already filled phonebook right click onto the link at the bottom of the page Phone Phonebook called here from Click here to save the current address book Import Address Book CS Name Fields Address Fields Contact Type Filename Browse Load Click here to save the current address book With Save Target As you can save the phone book content in a comma separated fil
2. First connect one end of the handset cable to the handset and then to the jack on the left hand side of the phone Next plug the Ethernet network cable into the RJ45 connector which is named NET and is the nearest to the middle of the phone and plug the other end into the network side to establish a data link The second RJ45 connector at the edge of the phone named PC or UPO is for daisy chaining further Ethernet devices without the need for a second Ethernet connection line linsert the plug of the power supply into the connector next to the data line and hook up the casing into the mains If you want to use a headset it can be connected to the audio jacks on the rear side of the snom 190 The connector named in is for the microphone Keypad The numeric keypad with the keys 0 to 9 and is used to enter digits and letters Depending on the operating mode different actions can be performed see the table below n Entry of digits only e g when dialing a phone number 2 Type in letters and digits by pressing the keys repeatedly similar to a cellular phone 10 e Installation snom 190 ADMINISTRATOR MANUAL V3 00 The GP key is used to invoke the menu To cancel actions or input the CANCEL key can be used The EY key confirms actions selections and inputs Depending on the operating mode the keys can have context specific meanings and are described in this user manual The softkeys F
3. Clear Deletes the current entry Off Hook Dials the number of the current entry E gt Returns to the previous window Speed Dial The snom 190 supports speed dial of up to 33 numbers These are mapped onto the numbers 0 30 and Dialing Speed dialing is initiated by simply typing in a number from 0 30 or respectively and confirming with the key In this way 33 speed dial numbers can be called up without having to look at the display Editing speed dial entries The speed dial numbers can be conveniently set up with the built in web interface page of your phone 64 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 Speed Dial Speed Dial Table support snom com johndedwards com 444 0 0 Y GG A Y NN PR O 10 J li Deny List The snom 190 gives you the option of putting numbers on a deny list to prevent you being disturbed Browsing Via the web interface submenu Address Book you can reach the phonebook window which also provides the information for the deny list snom technology AG e 65 snom 190 ADMINISTRATOR MANUAL V3 00 Name Number Contact Type Edit Delete George Gipp gipper hw org deny y x Kate Wilson 448 friends y x Sven Testphone 445 vip y x Add or Edit Entry Name Number Contact Type None gt Add Edit The numbers to be denied are displayed here and marked with contact type deny Adding a number While you are being called yo
4. above The administrator will subsequently be asked for the following settings Selecting the 1P Address The administrator can provide a static IP address for the phone if DHCP is not used snom technology AG e 13 snom 190 ADMINISTRATOR MANUAL V3 00 IF Addresses Haz 168 175 2775 A valid IP address appropriate to the network in which the phone is being used can be provided Selecting the Netmask Similarly the administrator will be asked to provide IP addresses for Netmask Hetmask Ao 20 A A Selecting the IP Gateway If a valid Netmask has been provided the administrator will be asked for the IP address of the IP gateway IF Gateway ils 168 60 1 Selecting the DNS Server The last item for this series of networkrelated configuration is the IP address for the DNS server 14 e Installation snom 190 ADMINISTRATOR MANUAL V3 00 DHS Server H327 168 0 9 Selecting the Tone Scheme The administrator will then be asked for the tone scheme to be used on the phone Select Dialtong ka LISA Selecting the Timezone The timezone to be used on the phone can also be selected by moving through the different timezone options available in the menu and pressing to activate your selection Select Timezone e ga USA Hey Yorks gt If the settings explained above are set up properly the phone will ask for the first account registration Logging on the first account If no number i
5. separated by a space e g 128 5 DEBUG Debug LE Server 192 168 0 34 LCServer Specify the IP address of the remote LCServer if you want your phone to connect to it You will not normally need to set the LCServer setting as it is for company internal development only SECURITY Security Adrninistrator Mode on off Administrator Password ae E E Administrator Password Confirmation rindu Administrator Mode This setting allows you to switch between User amp Administrator modes of the phone Administrator Password In Administrator mode you can set up the admin password through this setting A password can be an alphanumeric string of any length Administrator Password Confirmation You have to confirm the password to ensure no typing errors have been made Setup Update MANUAL SOFTWARE UPDATE snom technology AG e 87 snom 190 ADMINISTRATOR MANUAL V3 00 Here you can select the binary files to be put on the phone yourself This section may look like Manual Software Update You may explictty specty which software version pou pant to run on this phone Please fill in the hip URL hai pou want to use for the boolluader andor khe hrimmara Y you wank lo change only the hrmware leave the bootloader emply i pou want to change only the bootloader leave the friare empty Please use only complete http URL like fittp sn m cor jim nomzi0 05e binh The phone will re
6. Info 41 T Tones Ring Tone 38 Transfer 46 Consultation Transfe 47 Direct Transfer 46 U Unmute 30 snom technology AG e 97 snom 190 ADMINISTRATOR MANUAL V3 00 Reader s Feedback snom technology AG welcomes your evaluation of this manual and any suggestions you may have These help us to improve the guality and usefulness of our documentation Please send your comments and suggestions to snom technology AG Attention Marketing Department Pascalstr 10b 10587 Berlin Germany FAX 49 30 3990 7839 Manual Name Administrator Manual snom 190 Version V3 00 Date 20 June 2004 Excellent Good Fair Poor How would you rate the manual overall Are the installation instructions effective Are the Configuration Instructions effective Is the manual properly organized Are the illustrations usefull and easy to understand Are the suggested and default values useful OOOO000 OOOO000 OOOO000 OOOO000 Is the index useful Did you find any errors in the manual Please reference page and paragraph How might we improve this manual Name Title Company Name Telephone Thank you for taking time to fill out this form 98 e snom VoIP Phone snom 190 Administrator Manual 20 June 2004 Version V1 00 2004 snom technology AG All rights reserved Subject to change without notice Europe amp ROW snom technology AG Pascalstr 10B 10587 Berlin Germany Phone 49 30 39833 0 mailto info snom
7. can select the HTTP username for your phone Password Set up the HTTP password for your phone here HTTP Proxy You can select the HTTP proxy address for your phone here HTTP port Similarly specify the HTTP port to be used by your phone through this setting HTTPS port Specify here the HTTPS port to be used by your phone for HTTPS connections snom technology AG e 79 snom 190 ADMINISTRATOR MANUAL V3 00 Webserver connection type Set up the type of connection the phone s webserver is willing to answer to http https http amp https off Phone Behavior Phone Behavior Call Completion Fon off IDNA RFC 3490 Support Eon off Action an Ethernet cable replug Do Nothing Auto Dial of v Number Guessing on off Block URL Dialing Con off Deny All Feature on off Challenge Response on Phone fon off Broadsoft Call Control Features f on off Call Waiting Indication on off Cialtone during Hold fon off Disconnect on Onhook on off Call Completion Turning this setting to On will prompt the user to activate call completion if possible while dialing a number When the dialed party becomes available again your phone will be able to automatically redial the number IDNA RFC 3490 Support Switch on support for Internationalizing Domain Names in Applications IDNA Action on Ethernet cable replug Choose the action which should be performed after the network connection
8. com http www snom com sip info snom com snom The SIP Experts USA and Americas snom USA Representation ABP International Inc 1203 Crestside Dr Coppell Texas 75019 USA Phone 1 972 831 0280 sip usa snom com mailto usa snom com India and SAARC snom technology India Pvt Ltd No 417 International Trade Tower Nehru Place New Delhi 110019 Phone 91 11 26234097 Fax 91 11 26234079 http www snomindia com mailto info snomindia com sip india snom com
9. dialing snom technology AG 25 snom 190 ADMINISTRATOR MANUAL V3 00 Dialing an H 323 SIP address An H 323 SIP address can be entered via the alphanumeric block You will find the symbol by pressing the numeric key 1 several times Pku zer t st com aH Ci Clear TIP E 164 numbers E 164 is the standard that defines normal phone numbers They may contain digits from 0 9 and H 323 differentiates between these numbers and H 323 addresses that may contain alphanumeric characters Several Gatekeeper implementations do not differentiate between E 164 numbers and H 323 addresses If you encounter problems try specifying the number as an H 323 address Key mapping O Moves the cursor to the left ds Moves the cursor to the right C lt Deletes the character to the left of the cursor A gt 1 Changes input mode to numbers a gt A Changes input mode to capital letters 26 e Basic Functions snom 190 ADMINISTRATOR MANUAL V3 00 1 gt a Changes input mode to small letters O Dials the H 323 SIP address if entered correctly E gt Aborts the dialing Dialing an IP address The IP address can be entered via the numeric block Please use the key instead of the dot Flt Lester 175 Le Clear Key mapping E Moves the cursor to the left Moves the cursor to the right C lt Deletes the character to the left of the cursor A gt 1 Changes input mode to nu
10. in edad 125 Registrar abc Intern SNOM deg After pressing the whole registration line is shown again S frrdinL rr n mn d Next Activate Edit Logoff user Choose the registration line where you want to logoff the user and press Edit Se frrrG intern enom de Hest Activate Edit Accounts 15 rr snom technology AG e 19 snom 190 ADMINISTRATOR MANUAL V3 00 Remove the current phone number with GB confirm this and the following registrar gatekeeper entry by pressing eo Registrar gatekeeper entry can remain filled in for later use Select outgoing line Select the registration line you want to use as your outgoing identity for the next call by pressing Next ik 44 7 81ntern snom de Het Edit And activate the chosen registration line by pressing Activate Zi SaoBintern s nom de Next Activate Edit By choosing a different registration line your originator phone number is changed to this line This means that different people can start calls from the same phone with their own originator phone number and the called phone will display this current outgoing line information The current outgoing line is marked at the registrations screen with a directly in front of the registered SIP line St S550 LhHtern shom de Hext Edit 20 e Logon snom 190 ADMINISTRATOR MANUAL V3 00 DND DND functionality is available on the idle screen of the snom 190 phone
11. is connected with two calls one on hold and one active you can connect all three phones in a conference by pressing function key Cnf On qe Mik Aer Mute Crt Or By pressing function key Cnf Off the conference will be disconnected again qe Hill ater Hute Cnf OFF snom technology AG e 53 snom 190 ADMINISTRATOR MANUAL V3 00 54 e Advanced Functions Call Register Phone book The snom 190 contains an internal phone book that can be reached from the phone s idle state by pressing the PhoneBk key G2 4435 ee by LHO PhoneBk CallLog which leads to a screen like the one below kate hilson Details Edit Clear Key mapping ES Scrolls to the previous item eS Scrolls to the next item Details Toggles between displaying name or number Edit Enters the edit mode for the selected entry Clear Deletes current item EY Off Hook Dials the number of the selected entry snom technology AG e 55 snom 190 ADMINISTRATOR MANUAL V3 00 E gt Returns to the idle state Adding an entry In order to add a new entry go on to the list item lt New item gt and press Edit Hen Item Edit Then enter the name and phone number and confirm each item by pressing Edit Hame abc Rate Wdilsong Edit Humber 123 445 Pressing aborts the addition of a new entry Key mapping Changes input mode Deletes the character to the left of the cursor Moves the cursor to the left
12. is placed Onhook e g during conference calls or handsfree mode etc This can be achieved by turning this setting off snom technology AG e 81 snom 190 ADMINISTRATOR MANUAL V3 00 Keys Here you can change the key behavior on the phone to suit your wishes This section of web page may look like Keys Break Key fon off Transfer on Onhook Fon off Block OND Con amp off Logon Wizard Fon off Break Key The Break Key on the phone can be used either to disconnect the connected call or as a Transfer hard key You can make that choice through this setting Transfer on Onhook In case the transfer feature triggered by onhook is confusing you you can switch it off here Block DND Administrators have an option to disable the DND feature This can be achieved by turning the Block DND setting on If this setting is turned on the users on the phone will not get the DND option on their phones This can be useful in call center environments Logon Wizard Turn this setting on if you would like to use the Logon wizard Switch it off to disable the Logon wizard PRESELECTION This section looks like Preselection Prefix Prefix 82 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 Specify the number to be prefixed to each dialled number AUDIO Here you can set up audio related settings on your phone These settings may look like Audio Mute Microphone Con off Disable Casi
13. is reestablished Do nothing or reboot Auto Dial 80 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 This setting is switched off by default You can set a timeout after which a number is dialed automatically without pressing the key or taking the cradle off hook Number Guessing Here the number guessing functionality can be activated or deactivated Block URL Dialing You can block the dialing of sip urls by turning this setting on In this case only numeric numbers will be allowed as input Deny All Feature When turned on this setting shows Deny All softkey on incoming calls to put the incoming numbers in the Deny List Turning it off will disable this feature Challenge Response on Phone As explained in an earlier chapter snom phones can handle challenge responses on the phone Turning this setting off will disable this feature and you will only be able to handle authentication through the web interface of the phone Broadsoft Call Control Features Support for Broadsoft call control can be enabled here Call Waiting Indication You can enable or disable the CWI on the phone through this setting Dialtone during Hold Turning this setting on will produce a dial tone when a call is being held and the user is trying to dial the second number Otherwise a dial tone will not be played Disconnect on Onhook Sometimes it is useful to disable disconnection of a call when the handset
14. s eiro vests A e te fido ds T 48 Divert when not answered AA A AAA eds dd sai AA adda cio AAA 48 Calico MP Na daa 48 On busy CCBS A A AAA AAA A SA 48 On no response CCNR A ARAS RA jai 50 DTME TONGS sais 50 Message Waiting Indication MWI occcccccccccccnncnnnnnnnnn nr 51 Conducting a Software Upd t wanags 52 Additional PEX Features acia 52 Pickup cina A 52 Conference EL E ts E A a TE EAE EA E EE E A AE EE OEA STE E E E ESEE ES 53 Gall Register iio PION DOOK satis 66 Gas A 55 Adding an entry datori gunins ui bai is als 56 Editing an entry Va l i js S it sej s 57 Export ildas i pa a asos 58 Import POL NT eR Teme en ee Coven d A naid 60 Call Lists teu AA is Gaidas du aga ua as i vis da s ds A A A allel co sai as E TAE AAA Ku eks AE E sucess 62 Speed Dl lisaniididebwnonsosnd nasdegdcannes ausdmudjiua s 64 Dialing Sah did A iu nad de AAA AAA AS A A A A A uu dds A AA AA ceases 64 Editing speed dial entries eres 64 BON A qn mo eja a gt 65 Browsing A A A A E A A A E 65 Adding a number es ceeeesseness 66 Removing a NUM ber seeesesseseessseeessssessssssessstssssssssssstssssetesessetstsstttsssstttssstttsssttttts 67 DOOS IRE as m d m m 67 Settings Via Web BFOWSEV eiii aio caida 67 Settinas OPUONS rias 68 Setup Preferences RE AAA A EA AAA ASS AAA AA AAA A AA 69 Setup Speed Dial Sls k AAA AA RA TA N ETA AAA A ss sist S AN ais sans K A AS da o 73 Setup Lines 1 7 E A A AR A E AA AA A 7
15. stored file to the address book of your snom 190 Name and Address fields refer to the column numbers in which these fields exist in the csv file to be attached They are not required if the file has proper field headers 60 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 If the file does not have proper field headers remove the first line containing the header information if there is any e g Name Phone Content Type as this is not needed if you are specifying the Name and Address fields explicitly Enter 1 in the Name field and 2 in the Address field and press Load This feature is especially helpful if you have a file that has not been generated by a snom phone i 2 sae ax Kate Wilse Look in a snom Miscellaneous gt e rf Es suom_ja_ruots_SNOM suom_ja_ruots_SNOM_v2 suom_ja_ruots_SNOM_v2 1 T400 Anmeldung T400 Protokoll Add or Name Number Contact t Desktop Add E My Documents tbook_csv 10 08 2003 Import vilki My Computer Name Fi TAS El Address File name book_3 Es a ae My Network P MR Files of type lan Files y Cancel PA Filenam e Load Click here to save the current address book It should not matter if some of the entries already exist in the phone book They will not be duplicated if both Name and Number are the same If the number field is the same but the name is not the file entries will replace the old one
16. technology AG e 91 92 e Call Register Appendix Standard Conformance Name and address of manufacturer snom technology AG PascalstraBe 10B 10587 Berlin The snom technology AG assures that the product Type VoIP Phone Model snom 190 conforms with the following standards EMC standard 89 336 EWG incl all appendices Low voltage standard 73 23 EWG Safety Standards EN 60950 1992 incl all appendices Electromagnetic Standards EN 55022 9 98 Class B EN 55024 9 98 EN 61000 3 2 1995 A1 1998 A2 1998 A14 2000 EN 61000 3 3 1 95 Place Date Dr Christian Stredicke Berlin 20 June 2004 Vorstand MD snom technology AG e 93 94 e Appendix Index A Adding an entry 56 Advanced Functions 45 blocking a Call see Call Booting 12 Browsing 65 C Call 28 Accepting a call 29 blocking a Call 29 Call completion 48 Call Diversion 48 Call Forwarding 35 see also Transfer Call Lists 62 Denying a call 29 Incoming call 28 Terminating a call 28 Call completion On busy 48 Call Diversion Divert when Busy 48 Divert when not answered 48 Call Register 55 Conference 47 Configuration 36 Consultation Transfer see Transfer D Delivery Content 9 Denying a call see Call Deny List 65 Adding a number 66 Removing a number 67 Destination see Programmable Keys DHCP 37 Dialling 23 64 Dialing an H 323 address 26 Dialing an IP address 27 Dialing a phone number 25 Dialing a SIP address 26 Edit
17. 0 Transfer Direct Transfer During a call after pressing the transfer key Xfer the connected party is put on hold Now you are able to dial a number to which the call should be directly transferred och oh Hi FIS af er Mute Cange l HE l 3 Cam Clear As soon as you press the snom 190 will transfer the held party to that number Key mapping O Moves the cursor to the left aS Moves the cursor to the right O Deletes the character to the left of the cursor 1 gt a Changes input mode to capital letters a gt A Changes input mode to small letters A gt 1 Changes input mode to numbers E The snom 190 transfers the call 46 e Advanced Functions snom 190 ADMINISTRATOR MANUAL V3 00 E gt Aborts the transfer Consultation Transfer While a call is in progress put the connected party on hold by pressing the SEE key While the call is on hold you can establish a second call by dialing the desired number and pressing OK When the second call is established you can consult the second party i e to announce the call By pressing the transfer key Xfer or hook on the handset you can connect the two parties Conference If the phone is connected with two calls one on hold and one active you can connect all three phones in a conference by pressing function key Cnf On och oh H H5S Afer Mute Craft Or By pressing function key Cnf Off the conference is disconnected again and the calls ar
18. 1 to F3 located below the display are context sensitive function keys Their current mapping is depicted with texts in the bottom line of the display The five keys on the right with LEDs are the programmable function keys onto which different functionalities can be mapped The keys of the numeric block in different operating modes are Shown below snom technology AG e 11 snom 190 ADMINISTRATOR MANUAL V3 00 SPC _0 SPC _0 1 1 8 4 lt gt amp 4 lt gt For For after after number guessing number guessing timeout timeout Toggles upper and lower case Initialization Booting The booting process comprises a series of different configuration steps that set up the phone for future use by any user 12 e Installation snom 190 ADMINISTRATOR MANUAL V3 00 Selecting the language The phone will ask the administrator to select the language of the phone the first time it boots up ieee Language Erali gt Choose the appropriate language with the eo O keys Press to activate your selection DHCP Configuration If the network supports DHCP then on bootup option select On when the menu appears Are You using DHCP OM OFF The phone has a built in DHCP client It will receive an IP address and other Network related settings Netmask IP gateway DNS server from the DHCP server If on the other hand DHCP is not used select Off in the menu
19. 4 Setup Advanced A A dead saska AS AAA A A des A A AA A Sl A 77 Setup Update AAA A A cues ds tig g adu is A A AA E sadi 87 H 323 EE TEE EAS E AAA A AAA AA ATAR DA dd DA EIA AN A AA se CE rl caos 88 Status AA AAA A A AAA AAA RS aaa E a rented 90 Append seria Ss Standard Conforman a a aa a ds aaa 93 Index ce au mst A SA ARI a PE VAI AA AE I snom technology AG e 7 snom 190 ADMINISTRATOR MANUAL V3 00 8 e Table of Contents Installation Delivery Content Please check whether the delivery contains the following parts z The base unit with display and keypad The handset The handset cable U The power supply Safety Notes Please observe the following safety advice It is crucial for the safe and reliable operation of the device Power supply Uuse the external power supply that is included in the package Other power supplies may cause damage to the phone affect the behavior or induce noise Setting up the Phone The snom 190 should only be placed on even horizontal surfaces that enable the rubber pads to ensure a secure grip Do not place the snom 190 on carpets or other materials that contain fibers that could block the air vents and cause overheating snom technology AG e 9 snom 190 ADMINISTRATOR MANUAL V3 00 Cleaning To clean the snom 190 use an anti static cloth Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone Connecting the phone
20. DND is short for Do Not Disturb If this mode is activated it means that incoming calls will no longer come through to the phone and you will be completely undisturbed by the phone If there is a mailbox set up for you the calls are redirected to this Before this mode is activated you will be asked if you really want to change to this mode Do not disturb On Of In idle screen DND is displayed in the middle of the first line of the screen if the mode is activated Erzl DHD iH 11Hfl LHO PhoneBk CallLog Challenge Authentication In SIP an administrator can also set up authentication requirements for each registration on the phone The password for each account name on its realm domain registrar can be set up through the web interface of the phone in Settings SIP Authentication If the authentication password is not set or is set wrongly the account will not register on that domain and the phone will be challenged for that line A challenge response will ask for the correct username This can look like snom technology AG e 21 snom 190 ADMINISTRATOR MANUAL V3 00 User Cintern snom de 15 rai It is possible to change the username as it could have been typed incorrectly by mistake Confirm your change by pressing You will then be asked for the password for that registration account Type in the password in the window that will look like the following Password trali The default mode for password
21. Manual snom 190 Version V3 00 snom The SIP Experts snom technology AG Pascalstr 10B 10587 Berlin Germany 2004 snom technology Aktiengesellschaft All Rights Reserved This document is supplied by snom technology AG No part of this document may be reproduced republished or retransmitted in any form or by any means whatsoever whether electronically or mechanically including but not limited to by way of photocopying recording information recording or through retrieval systems without the express written permission of snom technology AG snom technology AG reserves the right to revise this document and make changes at any time and without the obligation to notify any person and or entity of such revisions and or changes Trademarks PowerDsine is a registered trademark of PowerDsine LTD RedHawk is a registered trademark of Red Hawk CDT All other trademarks and registered trademarks are the property of their respective owners Foreword Congratulations on the purchase of your snom 190 Voice over IP telephone Telephony is part of our everyday life Over a period of more than 100 years a form of communication has evolved that is impossible to ignore In spite of the new technology base of the snom 190 most of its look and feel will be very familiar to you and you should be able to use it intuitively The world of the Internet on the other hand has opened upa whole range of new possibilities Many users w
22. P port dynamically give the start port number in this setting Dynamic RTP port end Similarly give the last port number in this setting for dynamic RTP port selection Type of Service TOS You can set up the TOS in this setting A value could for example be 160 snom technology AG e 89 snom 190 ADMINISTRATOR MANUAL V3 00 Payload Type Set up the payload type for Out of band DTMF here e g 101 Early Start Here you can switch the early start feature of the H 323 stack on or off Fast Start This setting allows you to enable disable the fast start feature H 245 Tunneling Through this setting administrators can turn on off the H 245 tunneling Tracing With this setting you can enable or disable H 323 signaling tracing H 450 Services With this blanket setting you can start or stop the H 450 services Status System Information You can find information here regarding Phone Type MAC Address IP Address Firmware Version Bootloader and Firmware URLs SIP Trace Quite a helpful feature to display the SIP signaling 90 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 UPnP Trace You can discover the UPnP conversation between the phone and other devices here Log Dependent on a selectable log level the log messages are shown here Memory See the current memory usage of your phone Settings Displays all settings of your phone including their current values snom
23. alls are diverted to the number specified in Number Redirect When Busy When a call is in progress any other call made to that number is rejected and will receive a busy indication The phone can be set in such a way that the second caller is diverted to another number set in Number Busy After Timeout Calls are diverted after the timeout in seconds specified in Timeout to the number specified in Number Redirect The following fields for diversion are available 70 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 Timeout Specifies the timeout in seconds after which the call should be diverted Number redirect Specifies the number to which the calls should be diverted Number busy Specifies the number to which the calls should be diverted if the phone is busy RINGTONES This section looks like the following Ringtones Default Selection Source Friends Ringert Family Ringerl Colleagues Ringert Ringer Device for Headset Use speaker Default Ringer Ringert Custom Melody URL Default Selection Select the criterion according to which the ringing melody is selected for incoming calls i e based on the caller or callee address Contact Type Specific Ringers Specify the ringing melodies for different contact types from your personalized phone book entries These melodies will be used only if you selected Source in the Default Selection setting abov
24. boot after you press the losd button Manual Software Update Boctb d r tn 47 168 0 9 4nnrm n be Firmware Bootloader Specify the address for the bootloader file you would like to place on the phone through this setting Firmware Similarly you can provide the firmware address in this setting Press the Load button if you changed anything in these settings and would like to load the binary files through the newly provided addresses H 323 This mode of settings will be available to you if your phone is operating in H 323 mode E164 No Set the E164 number by which you would like to identify your phone H323 ID Alternatively you can specify the H323 ID for your phone 88 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 URL ID Similarly you have the option to set the H 323 ID in the form of a url through this setting GK GW Mode Through the GK GW Mode setting the administrator has an option to select the mode for the registrar to either Auto Gatekeeper Gateway or None GK GW IP Address Specify the IP address of the Gatekeeper or Gateway with which you would like to register your phone GK TTL If you selected Gatekeeper in the GK GW Mode above you can specify the Time To Live TTL througt this setting Message Center Number Administrators can set the message center number through this setting Dynamic RTP port start If you want to set up the RT
25. ding menu an administrator can set up the options for call forwarding E Call Forwarding OFF Time Hans Forwarding Options In the Forwarding Options menu call forwarding on busy can be set up snom technology AG e 35 snom 190 ADMINISTRATOR MANUAL V3 00 Forwarding Options Eusu TIP Call forwarding is explained in detail in a later chapter entitled Transfer Configuration In this menu basic configuration of the phone can be changed The menu looks like this Configuration Reset Reboot CHCF Reset By pressing the softkey Reset you can reset the phone to factory settings This operation clears all the settings on the phone and restores the default factory settings This should only be used with the utmost care which is why a second screen requiring the administrator password appears Press to confirm your password or O to return to the menu Admin Mode Fund 15 36 e Basic Functions snom 190 ADMINISTRATOR MANUAL V3 00 If the correct administrator password is given the phone will ask for a reboot Reboot By pressing the softkey Reboot you can restart the phone without unplugging the power cable This is called a Soft Restart This operation also requires confirmation Reboot Lance DHCP Pressing the softkey DHCP takes you to the DHCP submenu that looks like this Are you usina DHCP 0n Lit If your network supports DHCP pres
26. dsfree Headset ainia 31 Programmable Ke VS iuris dada 31 Line PEON E GU DSSS ISS da SA AA A sej DR AAA RATE E A AO A RAE a S bus esi E A OSA E A 32 Destination A A AA ds a ve NOE oia da 33 Intercom RR NN ARO 33 Park orbit RR RE 33 Voice recorder ie s ds Kas d sg Tex S SES as E A A A R E Aita aa 34 DTMF NA A A oia inn IDE O anote 34 SNOM SO Menus tar m sin d s 35 Call Forwarding E RN RR NN 35 Forwarding Options NR ON 35 Configuration ES RR RN NO 36 Volume Settings RON 37 General Settings ai 1 S KS a A si as as ai u aa S a Pride ausi g ET 38 Web Interface SSR SSS EE SATE eE PO AI Adi PODA PIS deci crono E E 40 Other Settings is A As A ATS ata dl 3 AS E sata EE MASAS sans 40 System Info RR RR 41 VLAN Settings E sest s a sr gas dast sedan cies RR 41 SW Update A E ATES Aga Saga EE A E A A E E A a A ss pases E E se 41 Keymapping A AS A SS AS E RA ads das wetouerengtoaun dyes 42 Information RN RR 43 Advanced FunctiONS aaasssnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnn 4 6 FOU ANNE FESUME ira 45 IGS A ja ou aaa at 46 Direct MARS as g dona S aina aa 46 Consultation Transfer A ss Sea bbe HENAN EE tipos da OR Sha ats as i 47 Conli f fic n uaudaudce anuan de ij saded bads 47 CAMDEN criada ada a tees 48 e Table of Contents snom 190 ADMINISTRATOR MANUAL V3 00 Diverting all calls PcG al dows ed i i a v SS E AA AS A aa vi Dd si adata saks ad Vs K das TEE 48 Divert when Busy E nie va ai A E A t
27. e Ringer Device for Headset If you want to hear the ring tone via the headset only choose headset Otherwise choose speaker as usual snom technology AG 71 snom 190 ADMINISTRATOR MANUAL V3 00 Default Ringer Choose the default ringing melody for your snom phone through this setting Custom Melody URL Specify a URL to your own ringing melody The type of files that should be supplied to the phone are PCM 8 kHz 16 bit sample linear mono WAV AUTO ANSWER snom phones have auto answering capabilities Through these settings you can control the behavior of auto answer This section looks like Auto Answer Auto Answer Con off Auto Answer Indication Con off Type of Answering Handsfree Auto Answer You can disable auto answer on your phone by turning this setting off Turn it on to enable auto answer again Auto Answer Indication If you want to be informed if an incoming call is automatically answered from your phone select on Type of Answering If auto answer is on you can select how you would like to receive the incoming call i e in handsfree mode or on the handset PRIVACY SETTINGS 72 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 Privacy Settings Call Line Identification Presentation CLIP C Hide Show Call Line Identification Restriction CLIR Reject Accept Call Line Identification Presentation CLIP Show or hide your own phone numb
28. e containing the current address book entries CSV Comma Separated Values 58 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 Add or Edit Entry Name Numb Open Conta Open in New Window None Save Target s dc Print Target Gut Copy Copy Shortcut Impo Paste Name Add to Favorites Addre yahoo Search Conta Backward Links Cached Snapshot of Page Filena Similar Pages Translate into English Loac Yahoo Dictionary Yahoo Maps Browse Properties snom technology AG e 59 snom 190 ADMINISTRATOR MANUAL V3 00 Import Import Address Book CS Name Fields Address Fields Contact Type Filename Browse Load Click here to save the current address book To load an Address book from a file click on the Browse button on the page Phone Phonebook in the section entitled Upload Address Book CSV Select the pre stored csv file from the storage medium and then press the Load button just below the edit box i j 2 aixi Kate Wilsc Look in a snom Miscellaneous e aa e suom_ja_ruots_SNOM Add or suom_ja_ruots_SNOM_v2 Name suom_ja_ruots_SNOM_v2 1 Number Contact Add E sy 10 08 2003 Import T gt Name Fi Address File name tbook_csv v My Network P Contact Files of type All Files ad Cancel A Filename Iz Load Click here to save the current address book This will add the address book entries in the
29. e dropped Ade Wi 19 ater Hute Crp UFF snom technology AG e 47 snom 190 ADMINISTRATOR MANUAL V3 00 Call Diversion All kinds of call diversions can be set changed and deactivated in the submenu Call Forwarding and Forwarding Options The one that is currently active is marked with a preceding Diverting all calls By selecting the option Always in submenu Call Forwarding every incoming call is diverted immediately to the number set without ringing the phone To disable this feature simply select Off Divert when Busy By activating the option Busy in submenu Forwarding Options every incoming call is diverted to the number set if another call is already in progress Divert when not answered In sub item Time of submenu Call Forwarding you can set the number of seconds after which every incoming unanswered call is diverted to the number you have also set up here Note To activate immediate call divert see above Call completion The call completion functionality helps the user to establish calls successfully even if the other party is busy or not answering On busy CCBS This is helpful if the party you are trying to reach is busy If call completion support is enabled the following window will appear during a call attempt 48 e Advanced Functions snom 190 ADMINISTRATOR MANUAL V3 00 Activate Call Completion Lance l By
30. er upon establishing a call Call Line Identification Restriction CLIR Reject or Accept anonymous incoming calls Setup Speed Dial Speed Dial Table Set up your speed dial numbers via this webpage Speed Dial Speed Dial Table support snom com john edwards com 444 4 0 0 J GG RON EKO snom technology AG e 73 snom 190 ADMINISTRATOR MANUAL V3 00 Function Keys Key Settings Fi Voice Recorder Number 94710intern snom de record P2 intercom al Number 424 intern snom de intercom P3 Line gt Number 471 intern snom de P4 Park Orbit y Number orbitidintern snom de PS Line Y il Number 472 intern snom de Save You have the option to program the five keys with LEDs on your snom 190 This section helps you achieve this objective Program the keys P1 P5 to perform any of the 5 different functions They include Line Destination Intercom Park Orbit and Voice Recorder Each of these was explained in detail in the chapter entitled Programmable Keys You also need to specify the number for each of the keys in order to enable the specific key utility to work Setup Lines 1 7 Through this page you can set up SIP lines you would like to use on your phone You have the option to set up to seven lines Each line setting looks like the following 74 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 Configuration Line 1 Login Informati
31. ext ring tone Moves the cursor to the previous ring tone Activates the selection and returns 0000 Returns without changing the ring tone Contrast Select the submenu Contrast in the General Settings menu Here the display contrast can be adjusted The selected contrast is displayed and you can decide on the desired setting snom technology AG e 39 snom 190 ADMINISTRATOR MANUAL V3 00 Key mapping Reduces the contrast in steps Increases the contrast in steps Sets the contrast and returns Returns without setting the contrast 0000 Web Interface In the menu sub item Web Interface the following window is displayed E Web Interface gt Ser We HI TF HI TFS In the subsequent submenus you can set up whether the web interface should be accessible via HTTP only HTTPS only or via HTTP and HTTPS The appropriate ports for both protocols can also be set here Other Settings In the menu sub item Other Settings the following window is displayed Other Settings TimeZone Reg Diallone In the subsequent submenus you can set up Timezone Registrations and Tone schemes for the phone These operations have all been explained in the earlier chapter entitled Initialization 40 e Basic Functions snom 190 ADMINISTRATOR MANUAL V3 00 System Info The following is displayed in the menu sub item System Info e System Info gt Hetwor k Mera 4 In the subsequent
32. he LED on that key will show the status 32 e Basic Functions snom 190 ADMINISTRATOR MANUAL V3 00 of the registration as idle talking or ringing by varying frequencies of blinking This allows the user to pick up a ringing call remotely simply with the press of a button An example of its usage can be mapping the office reception phone line at the phone of a secretary If for some reason a ringing phone is not answered at the reception the secretary can see its ringing status by the blinking LED and pick up the call simply by pressing that programmable key In this way no calls go unanswered C Free Key Line is also the default setting for the programmable keys If no argument is set the keys are treated as free Outgoing and incoming calls not bound to any other key go to the first such free key Destination The user can map a sip url to a particular programmable key by setting this option and providing the url as argument This option can be used in the following ways a If the sip line 505 my proxy com is bound to key P3 with this option all calls coming to the phone from this number will go to P3 b If on the other hand P3 is pressed during the idle state 505 my proxy com will be dialed as it is set as destination for this key E In the ringing state if the call comes from any line other than 505 my proxy com pressing P3 will transfer the incoming call to 505 my proxy com Intercom This option is simila
33. heir network through this setting Available options are Automatic UPnP STUN Static or Off The default is Automatic STUN server IP addr port If you selected STUN as NAT detection type specify the address of the STUN server followed by the port number STUN binding interval seconds Similarly set the STUN binding interval time in seconds through this setting Use Mapped Address Through this setting you can switch on off the mapped address feature Dynamic RTP port start If you want to set up the RTP port dynamically give the start port number in this setting 84 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 Dynamic RTP port end Similarly give the last port number in this setting for dynamic RTP port selection be 160 setting Type of Service TOS You can set up the TOS in this setting A value could for example Payload Type Set up the payload type for Out of band DTMF here e g 101 Network identity hostname Specify the hostname of the Network identity through this Network identity port Set the port number of the Network identity here Local SIP Port Determines whether you want to use the default SIP port or the port given at Network Identity SIP T1 ms Set the retry timer 1 in milliseconds here SIP Session Timer s An administrator can specify the session timer for SIP in seconds here Dirty Host TTL s Specify the Ti
34. his parameter requires a reboot This parameter is mandatory in order to enable the Ethernet connection Netmask Change the netmask for the device Changing this parameter also requires a reboot snom technology AG e 77 snom 190 ADMINISTRATOR MANUAL V3 00 Phone name Change the Hostname of the phone here If this parameter is available it is used for identifying the device in SIP signalling IP Gateway This setting shows the IP address of the default IP gateway not the VoIP gateway It is the address to which the packets get routed if the desired packet address is not in the current subnet Setting up this parameter is mandatory in order to reach an external network DNS DNS Domain intern snom de DAS Serveri 192 168 0 9 DNS Server 2 195 585 161 3 Domain Specify the DNS domain for your phone here DNS Server 1 Specify the IP address of the DNS server for your network here DNS Server 2 Specify the IP address of a backup DNS server for your network here TIME SETTINGS Time NTP Time server 192 53 103 103 Timezone 1 Germany Berlin v 78 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 NTP Time server Specify the url or IP address of the NTP server here Timezone Select the time zone most appropriate to your geographical location through this option HTTP HTTP User Password HTTP Proxy HTTP port au HTTPS port 443 Webserver connection type http or https User Here you
35. hone IPAdr Pressing the softkey IPAdr takes you to this submenu and you can see the IP address of the phone This window looks like this IF Addresses 197 168 175 725 MAC Similarly the MAC softkey in the Information menu takes you to this submenu and you can see the MAC address of the phone This window could look like this snom technology AG e 43 snom 190 ADMINISTRATOR MANUAL V3 00 MAL HAE 1 51HHE Se Version This submenu accessed by pressing the version softkey in the Information menu shows the firmware version on the phone The display in this submenu could look like this llers loti snom 190 S IF zZ 1 a SHE 44 e Basic Functions Advanced Functions Hold and resume When a call is in progress pressing the flash key R SEE puts the call on hold i e the speech is set to mute neither party can hear the other Calls on Hold 1 Byen isip dfddhimnbL rm sm Pressing the flash key again will resume the call While a call is on hold you can establish another call by dialing the desired number and pressing OK E Key mapping O Moves backward through the list of held calls Moves forward through the list of held calls Terminates the held call already being displayed A Resumes the held call already being displayed digits Can be used to initiate another call SH Handsfree mode on off snom technology AG e 45 snom 190 ADMINISTRATOR MANUAL V3 0
36. ing speed dial entries 64 Speed Dial 64 Direct Transfer see Transfer Diverting all calls see Call Divertion DND mode 21 Downloading procedure see Settings DTMF 34 Editing an entry 57 see Phone book Export 58 snom technology AG 95 F Forwarding 35 see Forwarding Options 35 H H 323 address see Dialing a H 323 address Handset 31 Handsfree 31 Headset 31 Hold and resume 45 I Idle state 23 Import 60 Information 43 Input Modes 24 Intercom see Programmable Keys IPAdr 43 IP address see Dialing an IP address K Keypad 10 L Language 38 Line see also Programmable Keys Logoff Logoffuser 19 Logon 17 96 e Index M MAC 43 Menus 35 Mute 30 Network Network identity see hostname Number guessing 28 O outgoing line 20 P Park orbit see Programmable Keys Phone book 55 Adding an entry 56 Editing an entry 57 Programmable Keys 31 Destination 33 Intercom 33 Line 32 Park orbit 33 Voice recorder 34 R Reboot 37 Redirection see also Settings Options Registration menu 18 snom 190 ADMINISTRATOR MANUAL V3 00 Reset 36 V RingTone 38 Version 44 S Voice recorder see Programmable Keys Volume Settings 37 Safety Notes 9 Cleaning 10 Connecting the phone 10 Setting up the Phone 9 Selecting the language 13 Settings General Settings 38 Other Settings 40 Volume Settings 37 SIP address Siehe Dialing a SIP address Speed Dial see Dialling System
37. input is integer You can switch to alphanumeric input by pressing the key on the keypad The password is hidden and replaced by a series of s to keep it hidden from prying eyes The same procedure will be repeated for all the accounts with authentication The challenge responses are stored in the phone and will be used at re registration or on reboot You can also view edit this information on the web interface 22 e Logon Basic Functions Idle state In idle state the phone shows the date and time in the first line of the display and the second line shows the currently valid functions mapped onto the three softkeys sl Ada a S A DHD PhonsEk Callos Dialing There are two methods with which to begin a call from the idle state of snom 190 You can either start dialing with the handset resting in the cradle and then pick it up or you can pick up the handset and then dial the number In the latter case you will have to press to indicate that the number is complete and dialing can commence reef Cange l The snom 190 shows the current communication status in the display snom technology AG e 23 snom 190 ADMINISTRATOR MANUAL V3 00 Input Modes Dependent on the context various types of inputs are possible The active input mode is sometimes indicated by example during editing a phonebook entry in the top right hand corner of the display 123 Only digits can be entered Upper case mode By pressing
38. j NA see 12 Booting shi dota sie PEET S Sig s Au Kvass St use es ira s suis A E O asc 12 Selecting the language aa EEE ds Aa ga a aa dis U ja dir la ai M Jaa ease aj EE 13 DHCP Configuration dune sitot ch etevectocse co E IE EI E A O eo Sis PS SKS sa N Asesina 13 Selecting the IP Address E p ta va ES a Kans sals ss a a Ka it 13 Selecting the Netmask A a E SV A AA as A EOE A SO S a Kas is a s a ES ene Seas Sanss 14 Selecting the IP Gateway RR NN 14 Selecting the DNS Server A ATA A E EI AA EA E NS A ai cancun 14 Selecting the Tone Scheme RO RON 15 Selecting the Timezone RR RR NA 15 Logging on the first account RR RON 15 LON ai MODs D a N neues 17 KOGOnWiZ tdsassidsij veddasins moins miss 17 RKe ISifatlOfr lflUsa eusseitiniek desm emass es ain 18 Logon USE ss 18 Select outgoing OA ss 20 DND a dd 21 Challenge Authentication aaa aaa 21 Basic FUNCIIONS 1d dd nasi o AL NS a das sana ei T 23 snom technology AG e 5 snom 190 ADMINISTRATOR MANUAL V3 00 DINO ds ds ada de As ad A di S 23 Input Z 6 6 c eee eee 24 Dialing a phone pUMDep ss 25 Dialing an H 323 SIP address css 26 Dialing an IP address rec 27 Number guessing a a litio 28 Terminatinaa call a 28 ICO Id C llansasssos sedans traida 28 Accepting a Cal e ense 29 Denying blocking a Call cc ccccccce eee eeeesceneneeeeseensnenteesoeennntesessoees 29 AdJUsStina the VOLUME na 30 Mute Unniut ciao ara aer 30 Handset Han
39. lays the following screen 28 e Basic Functions snom 190 ADMINISTRATOR MANUAL V3 00 e Derry All Deng Accepting a call Picking up the handset or pressing will accept the call The snom 190 is now in a call 444 28 afer Mute Lange l Key mapping R Hold resume call Xfer Transfer call C We Handsfree mode on off Mute Unmute Mutes unmutes the microphone GP GS Changes the volume See below for a further description Denying blocking a call When the snom 190 signals an incoming call you have the option to deny the call with Deny de Derm A11 Der snom technology AG e 29 snom 190 ADMINISTRATOR MANUAL V3 00 If you decide to press Deny All the caller will be placed on the deny list and will always be denied automatically If Deny All is not displayed this means that it is switched off in the settings You can enable it again via the web interface Adjusting the volume While conducting a call you can use the arrow keys to invoke the volume control Key mapping ep Reduces the volume in steps OG Increases the volume in steps lt gt Sets the volume and returns Returns without setting the volume Mute Unmute Sometimes during a call the user may want to mute the microphone This can be done by pressing the function key Mute Press Unmute to re enable the microphone 30 e Basic Functions snom 190 ADMINISTRATOR MANUAL V3 00 Ha
40. lection in Preferences ADVANCED LINE SETTINGS Outbound Proxy You can specify the outbound proxy here Dial Plan You can set up the dial plan for this line here Q Value You can set up the probability of registration for each line through this setting The default is 1 0 Proposed Expiry You can select the time when the registration on this line expires The phone will send a fresh re registration request at the expired time Transport Select the protocol for transport layer communication through this setting Offer ICE Choose whether or not you want to use ICE 76 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 Codec 1 5 You can select the preferred order for the potential used codec The available options for the snom 190 are G 711 ulaw G 711 alaw G 722 G 723 1 and G 729a Packet size You can select the packet size in bytes here It affects only ulaw and alaw codecs other codecs have fixed packet size 10 ms 160 20 ms 240 30 ms and 320 40 ms bytes are available Setup Advanced NETWORK With these settings you can set up the basic network settings of your phone The web interface for this looks like the following Network DHCP F on C off IP address 192 168 179 200 Metmask 255 255 0 0 Phone name IP Gateway 192 168 0 1 DHCP Turn the use of DHCP on or off with this option IP address You can change the IP address of the device through this setting Changing t
41. lower ABC case mode can be toggled ahe Lower case mode Use to activate upper case mode Key mapping for input a Moves the cursor to the left CS Moves the cursor to the right Deletes the character to the left of the cursor clear Clears the input C lt A gt 1 Changes input mode to numbers a gt A Changes input mode to capital letters 1 gt a Changes input mode to small letters As indicated in the table above with A gt 1 a gt A or 1 gt a the input mode can be changed After using a specific input mode for dialing a number the phone saves this mode as default for future use If you want to use a different mode begin dialing and if the mode is wrong choose your preferred mode and continue dialing 24 e Basic Functions snom 190 ADMINISTRATOR MANUAL V3 00 Dialing a phone number A telephone number is dialed with the numeric keypad a Ce Me Sa 144 i Clear If block dial is on this is the default and the user has not done anything for a few seconds the phone will remind the user to press the key in order to start the call p tzeci s Uk IE isa La L lear Key mapping ee Moves the cursor to the left ds Moves the cursor to the right C lt Deletes the character to the left of the cursor A gt 1 Changes input mode to numbers a gt A Changes input mode to capital letters 1 gt a Changes input mode to small letters ED Dials the number Aborts the
42. mbers a gt A Changes input mode to capital letters 1 gt a Changes input mode to small letters lt gt Dials the IP address if entered correctly Aborts the dialing of the IP address snom technology AG e 27 snom 190 ADMINISTRATOR MANUAL V3 00 TIP Dialing an IP Address When calling an IP address the called phone or computer cannot determine which user you want to reach In SIP mode it is assumed that anonymous is being called and with H 323 no assumptions are made This works with many phones and applications Therefore you should only use this method in exceptional cases as the entry of IP addresses is rather cumbersome Number guessing For your convenience this functionality offers you the first number from dialed numbers missed calls received calls or phonebook that matches the beginning of the number you have already typed in If the displayed number is not what you expected you can get the next matching number by pressing the 4 key in alphanumeric modes Otherwise continue typing your desired number or press the or amp function key and the number guessing is temporarily switched off for this session of editing a phone number Terminating a call You can end a call by setting the handset on its cradle pressing the hook switch or pressing Cancel The snom 190 will terminate the call and return to the idle state Incoming call When your snom 190 is called it rings and disp
43. me To Live TTL for dirty hosts in seconds through this setting SIP Max Forwards If you want to specify the maximum number of forwards you can set it here ENUM Suffix When using ENUM you can specify a suffix here if desired Music on hold server snom technology AG e 85 snom 190 ADMINISTRATOR MANUAL V3 00 If you have configured a music on hold server specify that contact here Music from this server will be played to the other side when you hold a call Use user phone Turn this setting on if you want to use user phone in SIP urls Otherwise select off to disable it Publish Presence Control the presence status information through this setting Refer To Brackets To switch on or off additional brackets in the signaling for Refer To Require PRACK To force the usage of PRACK choose on here Symmetrical RTP If you want to use symmetrical RTP switch it on here UPDATE Update Update Policy Ask for update Setting URL Update Policy You can select the best possible update policy you would like to adopt for your phone Setting URL Set up the url of the settings server from where you would like to obtain the configuration file to configure your phone VLAN LAN ID 0 4095 and Priority 0 F seperated by a space e g 128 5 Id Priority ID and Priority 86 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 Enter your VLAN ID 0 4095 and Priority 0 7
44. nctions snom 190 ADMINISTRATOR MANUAL V3 00 Message Waiting Indication MWI If another party tried to reach you and the mailbox recorded a message as you did not answer the call the idle screen displays that a recorded message is waiting for you O21 C4450 4 HE FTI DHE Phd I LallLoa At the idle screen the second softkey turns to show MWI In order to listen to the recorded messages connect to the mailbox by pressing the MWI key snom technology AG e 51 snom 190 ADMINISTRATOR MANUAL V3 00 Conducting a Software Update If your provider administrator is offering you a new software version for your phone a SW is displayed in the middle of the first line of the idle screen Erzl Su 4 12PH CHO FhoneEk CallLog In this case the menu item SW Update will show Available iT Sil Update Huadlable Pressing the F2 key reboots your phone after a few seconds During boot up the phone asks you whether or not it should proceed with the bootloader and or firmware update Additional PBX Features If the phone is set up to use H 323 protocol additional PBX features are available if they have been enabled Pickup If someone else s phone is ringing and you want to pick up the call with your own phone you need to press the D key This functionality also works also with Innovaphone ip400 52 e Advanced Functions snom 190 ADMINISTRATOR MANUAL V3 00 Conference If the phone
45. ndset Handsfree Headset The snom 190 supports calls being made while using the handset or the handsfree capability During a call it is possible to easily switch between both modes by pressing the function key k Head t Device EFI Comm Hone Chinch If a headset is connected and the audio output is set to headset RJ Conn or Chinch the snom 190 will treat the headset as the output device for calls For using snom 190 in a call center environment the connected headset will be the default case for dealing with the phone The EY key is therefore used to accept incoming calls Key mapping i Switch to handsfree mode and back O Accept incoming calls while headset mode is On LESC Returns to the idle state Programmable Keys The five programmable keys on snom 190 on the right beside the number block are the programmable function keys which have the following options m Line n Destination E Intercom snom technology AG e 31 snom 190 ADMINISTRATOR MANUAL V3 00 m Park Orbit Z Voice Recorder m DTMF Each of these buttons has an LED indicating the status of the respective programmable key at any given time Some features are common to all of these options a Pressing any button when its LED is blinking and the phone is ringing will receive the call b Pressing the button when a call is in progress at that key indicated by the constantly on LED will put the call on hold C Pre
46. ng Speaker C an off DTMF echo on Speaker Phone f on off Call Released Notification fon off Mute Microphone Setting this to on will mute the microphone of the phone Tuning it off will enable the microphone again Specify the number to be prefixed to each dialed number Disable Casing Speaker Turn this setting on to disable your speaker DTMF echo on Speaker Phone Option to switch off DTMF echo Call Releases Notification Turn this on to enable late media when a call is released Turning it off will take you directly to the idle state when a call drops Advanced Network In this section you can alter the advanced network settings of your phone This page has the following settings snom technology AG e 83 snom 190 ADMINISTRATOR MANUAL V3 00 Advanced Network NAT detection Automatic STUN server IP addr port STUN binding interval seconds Use Mapped Address fon off Dynamic RTP port start 10000 Dynamic RTP port end 11000 Type of Service TOS 160 Payload Type 101 Network identity hostname Network identity port SIP Ti ms 500 SIP Session Timer 51 3600 SIP Dirty Host TTL 5 SIP Max Forwards 70 ENUM Suffix Music on hold server on_hold intern snom de Use user phone fon off Publish Presence Con off Refer To Brackets Con off Require PRACK fon off Symmetrical RTP fon off NAT detection Administrators can select the kind of NAT according to t
47. on Mama Four Seventy One foul ari Password Registrar EMU JA Status k Mabe Birugtens Ringers Advanced Line Settings Outbound Proxy Cial Plam String v lv 1 0 Proposed Expiry i day Transport anta Olier ICE Con off Codec 1 E Tilu gt Godse Zi 6 7t1a Codec 55M FR al Codec 6 A z i Codec 5 GI a Fa Rene Ss L Packei Bice 120 ras PODA O 2060 2004 nom AG Save LOGIN INFORMATION Name Set the name you would like to associate with each line e g John Smith Account This is the account with which you would register to a registrar proxy It could be alphanumeric e g js or based on digit like 701 in the screenshot above Password The password to be used for challenge responses In order to protect privacy passwords are not displayed in their true form Registrar Specify the IP address or url of the registrar proxy with which you would like to register this account snom technology AG e 75 snom 190 ADMINISTRATOR MANUAL V3 00 Mailbox If you have set up a mailbox specify the account name for that mailbox here to associate it with this particular SIP line Ringtone Through this setting you can select a distinctive ring tone that will alert you when a call comes in at this particular line In order for this to work you will have to have specified Destination in the setting Default Se
48. ork with web browsers and Own one or more email accounts These users will find it easy to manage the phone via its web interface or to make a call to for example sip john domain de We are confident that developments in the computer industry will follow those in the telecom world VoIP is not only about transporting speech over data networks It is about interoperability and breaking up a vertical market as well as streamlining business processes by seamlessly integrating the telephone into computer networks and applications With its technical flexibility snom s commitment to all open and relevant standards and our cooperation with other vendors in the VoIP industry the snom 190 represents a safe investment for the future We would like to take this opportunity to wish you a great time in the world of VoIP snom technology AG snom technology AG e 3 snom 190 ADMINISTRATOR MANUAL V3 00 Note to the reader This manual describes the snom 190 running in administrator mode The current version of this user manual can be obtained from http www snom com snom190_en php Table of Contents FOr woOfdisnzuddacas mndadnd dsnd ms u3 Note toine f d ra sa ad a 4 Installation ainia O Delivery Content aan 9 safety NOS aaa 9 Power supply izd a A an i O O 9 Setting up the Phone es 9 Cleaning ATA ARA ATA AA ASAS AAA AA AER 10 Connecting the phone TO E 10 A s ns agn dnia 10 Idi anas sen j
49. ou must specify the IP address netmask gateway DNS domain and DNS server statically to ensure correct operation snom technology AG e 67 snom 190 ADMINISTRATOR MANUAL V3 00 Welcome to Your Phone This web interface makes it easy for you to set your phone up correctly and to access the advanced features To dial a number just enter the number in the field below You can enter a simple telephone number e g 0114930398330 or URI like info snom com Dial a Number Dial Hangup Outgoing Identity 471 intem snom de y Set Dialed Missed Received Dialed Numbers Date Number 11 6 2004 13 01 441 Missed Calls Date Number 11 6 2004 13 02 lt sip 441 intern snom de gt Received Calls Date Number Illustration 1 Web configuration Start your web browser e g Mozilla IE Enter the IP address of the phone as the URL e g 192 168 0 100 If you do not know the IP address press the arrow keys and scroll to the Information submenu and select item Version On the left side you will find a selection menu Just click on the desired submenu and the current settings of this submenu will be displayed on the right thand side You can now modify and store the values by using the mouse and keyboard To store the changes made just click on the SAVE button Do NOT press SAVE if you want to discard the changes Settings Options The following options are available in Administra
50. pressing the cs key call completion is activated and the phone waits for the other party to return to idle Waiting 42 Cange l Pressing Cancel doesn t cancel the call completion procedure but allows you to make or receive calls in parallel Zlibw LEC 3 32PR DHE PhoneBk LallLosa When the other party becomes idle the following window appears a fal pal mf Pe af 1 Cange l By pressing E key the phone will redial the number in order to establish a connection to the other party that was previously busy and is now idle again snom technology AG e 49 snom 190 ADMINISTRATOR MANUAL V3 00 On no response CCNR While calling a number you can enable call completion on no response by pressing the CC key 4g LE Cancel The phone will now wait for the dial destination to become active again The user can make and receive calls in the meantime by pressing Cancel and going to the idle screen Waiting 42 Cange l When the other side is available the display will prompt you to dial the number again Dial 42347 Cange l By pressing key the phone will redial the number in order to establish a connection to the other party that was previously busy and is now idle again That was previously idle and is now active again DTMF Tones During a call e g with a voicemail system pressing the digits O 9 or will generate and send DTMF tones to the other party 50 e Advanced Fu
51. pted to type in your account name This consists of your phone number succeeded by O and the address of your registrar for SIP or gatekeeper H 323 The phone tries to guess the correct registrar gatekeeper address so it could look something like this HccaLirit 125 Binter SADOM dle After typing in your account name confirm your account by pressing the cs key The phone tries to register your given account name at the given registrar gatekeeper The idle screen is shown and if no NR is displayed in the middle of the first line your registration has been successful snom technology AG e 17 snom 190 ADMINISTRATOR MANUAL V3 00 O21 4453 2 SA CHO FhoneEk CallLog Registration menu From the idle screen use the arrow keys to scroll to the menu Other Settings The Reg key is assigned to the registration submenu k Other Settings Timezorne Reg D141 Tone After pressing Reg you can choose the registration line you want to use With Next you can move through the seven different registration lines Logon user Suppose you want to logon a user 777 by using the third registration line Ll Hex t Edit Press Edit to start editing the registration line information First type in the phone number of the user 5 cies 15 18 e Logon snom 190 ADMINISTRATOR MANUAL V3 00 Account 15 rra After confirming with G the registrar gatekeeper address should be typed
52. r to Destination with the exception that pressing the key bound to Intercom enables the intercom mode and the phone will be directly connected to the set snom phone if authentication is set up properly This feature is useful in an office environment as a quick access button to connect to the operator or secretary Park orbit snom 4S provides its customers with the opportunity to set up parking orbits at the media server where calls can be parked and picked up The option Park Orbit enables the phone to provide this feature snom technology AG e 33 snom 190 ADMINISTRATOR MANUAL V3 00 Suppose key P4 is bound to orbitl my proxy com The LED on this key now displays the status of calls if any that are parked on this orbit If the LED is blinking this means that a call is parked there and the user can easily pick up this call by pressing P4 If on the other hand the user wants to park a call pressing P4 during the call will park it at orbitl my proxy com until the same or another user picks it up later The caller will hear the holding music This feature is useful for call center environments and all such places where there is a great inflow of calls and some kind of queuing is required to manage them Voice recorder This option can be set up with a valid voice recording account Suppose that vr my proxy com offers voice recording and is bound to key P5 on the phone Its usage is explained in the following a Du
53. ring a call by pressing P5 the user is able to record the conversation he is having with the other party Pressing button P5 again will end the recording process The recorded media can later be listened to by accessing the recorder account vr my proxy com b This feature is also useful for recording short messages or memos to self By pressing P5 in the idle state a user can record an important message to be listened to later C The same applies for recording the proceedings of a debate or discussion d To keep audio minutes of a meeting or e To record an important conference call hosted at the phone DTMF In H323 mode this line type offers the ability to set up the programmable keys as additional function keys concerning PBX functionality controlled via DTMF key codes Upon a key press to the programmable key set up as DTMF line type the specified number seguence is dialed as DTMF key codes 34 e Basic Functions snom 190 ADMINISTRATOR MANUAL V3 00 snom 190 Menus By pressing the D key in idle state the menu is invoked The following submenus are available Call Forwarding Forwarding Options Configuration Volume Settings General Settings Other Settings System Info SW Update Information E Call Forwarding KOT F Time H 1 was Key mapping Goes to the previous submenu Goes to the next submenu Enters the submenu Returns to the previous screen State 0000 Call Forwarding In the Call Forwar
54. s just like editing the old entry to save a different Name snom technology AG e 61 snom 190 ADMINISTRATOR MANUAL V3 00 Call Lists The snom 190 maintains lists of missed received and dialed calls that can be accessed by pressing the call log key from the idle state Missed 1 4 34PH LHO PhoneBk CallLog Select List Nissed Received Dialed Key mapping Gs Scrolls to the next call lt A Scrolls to the previous call Details Shows details of this call Clear Deletes the current entry off Dials the number of the current entry Hook Returns to the idle state For example after choosing the missed calls the most recent missed call is displayed first 4 S4FPHk 444 Details Clear 62 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 After pressing Details the call details are displayed To ddr Edit av Clear You can step through the Details with O O key Call details shown are To From Time and the number of times you missed a call from the same phone or the duration of the call in the case of dialed and received calls From 444 gt Edit Le Clear Time 5 31PM Edit F Ll Clear Missed 1 Edit av Clear snom technology AG e 63 snom 190 ADMINISTRATOR MANUAL V3 00 Key mapping Edit You can use the current entry for your next call and possibly edit the number before calling it S Saves the current calling party to the phone ave book
55. s assigned to the phone you will be prompted to type in your account name This consists of your phone number succeeded by O and the address of your registrar for SIP or gatekeeper H 323 The phone tries to guess the correct registrar gatekeeper address so it could look something like this snom technology AG e 15 snom 190 ADMINISTRATOR MANUAL V3 00 AccaLirit 125 Ginter SOM de After typing in your account name confirm your account by pressing the key The phone tries to register your given account name at the given registrar gatekeeper The idle screen is shown and if no NR is displayed in the middle of the first line your registration has been successful e241 4453 2 3A CHO FhoneEk CallLog When this state has been reached the time and date are displayed in the first line of the display If your extension is numeric it is also displayed in brackets 16 e Installation Logon Mobility In office environments different employees sometimes share desktops at the same time or at different points in time e g employees working different shifts etc The phones that are located at the desktops need to be able to cater for this To ease the effort of assigning the appropriate phone number to the phone for each different employee the snom 190 offers the so called mobility features which are described in the next sub chapters Logon wizard If no number is assigned to the phone you will be prom
56. s the softkey On The phone has a built in DHCP client It will receive an IP address and other Network related settings Netmask IP gateway DNS server from the DHCP server If you press the softkey Off you will be asked for basic network settings as explained in the earlier chapter entitled Initialization Volume Settings In the menu sub item Volume Settings the following window is displayed snom technology AG e 37 snom 190 ADMINISTRATOR MANUAL V3 00 alume Settings Hang Head Speaker Here the volume of the handset speaker headset speaker or casing speaker can be adjusted Select one of the three choices A tone is played back at the selected volume and you can decide on the desired setting Key mapping Reduces the volume in steps Increases the volume in steps Sets the volume and returns 0000 Returns without setting the volume General Settings In the menu sub item General Settings the following window is Called up u General Settings Contrast Langa RingTone Lang Select the appropriate Language as explained in the Initialization chapter above RingTone Select the submenu RingTone Here the ring tone can be set 38 e Basic Functions snom 190 ADMINISTRATOR MANUAL V3 00 Select normal melodu ka Finger 1 gt The selected ring tone is played back and you can decide on the desired setting Key mapping Moves the cursor to the n
57. ssing any button while editing a number for dialing at that key will erase the number and the phone will go to idle state Each of these different options will now be explained in detail Line Line can be used in one of the following ways a To map a local sip line A user can assign the local lines to programmable keys by selecting this option and setting the url of the local line as argument to that key setting e g if a phone has 2 registrations 501 my proxy com and 502 my proxy com The user has the option to map two programmable keys to each one of these lines by selecting Line and setting the respective sip url as argument In this case all the calls to a particular line will go to its matching programmable key e g if 502 my proxy com is mapped at key P2 the LED on that key will start blinking if there is an incoming call on that line Similarly if the user presses P2 in the idle state 502 my proxy com will become the active line for that call This feature enables the customer to use his different sip accounts as he would use different PSTN phone lines It is also possible to assign different ringtones for each sip line in order to make an acoustic differentiation This can be done either at the proxy or at Settings Sip Lines page on the phone web interface b To map a sip url for call pickup Selecting this option with an sip url as argument will subscribe to dialog state changes of the phone with that registration T
58. submenus you can see the Network status TX RX and total and available memory of the phone VLAN Settings In the menu sub item VLAN Settings the following window is displayed gt ULAH Settings IL Priority Reset The ID 0 4095 and priority 0 7 values for VLAN can be set here Reset removes them properly from the phone again SW Update In the menu item SW Update the following window is displayed T Sh Update Hot Available snom technology AG e 41 snom 190 ADMINISTRATOR MANUAL V3 00 When a software update is available the softkey display changes to Available and pressing it reboots the phone to get the desired binary file Keymapping In the menu sub item Fkeys the following window is displayed iT kKeymappinms FE eys Press OK EY to enter the function key selection menu Select Functionkey E key 1 Use the arrow keys O or G to select the desired function key and press OK keg Type Line Again using the arrow keys O or O specify the type of keymapping for the selected key and press OK 42 e Basic Functions snom 190 ADMINISTRATOR MANUAL V3 00 15 Specify the number to which the key should be mapped Information In the menu item Information the following window is activated E Information IFHdr FAL Ler 10n Here you can look up the software version the currently assigned IP address and the MAC address of the p
59. tor mode via web interface 68 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 Setup Preferences GENERAL INFORMATION The webpage may look like this General Inform tion Language English Number Display Style Name Tone Scheme Germany Mil Notification Silent Mw Dial Tone Stutter Use Headset Device none Language Your phone is able to show all display texts in different languages Here you can select the language that suits you the best Number Display Style Specifies the display of incoming and outgoing callers Full Contact Shows the complete URL a Name Only the name is displayed a Number Only the number is displayed Name Number Name and number is displayed Tone Scheme Select the dialtone you would prefer for your phone MWI Notification Specify the type of MWI notification that will inform you when a new message comes MWI Dial Tone Set the dial tone to stutter mode in the case of an active MWI snom technology AG e 69 snom 190 ADMINISTRATOR MANUAL V3 00 Use Headset Device Select the headset device you would like to use Select none if you don t want to use any headset REDIRECTION You can have all incoming calls diverted to a specific number Redirection Event Never Timeout Number Redirect Number Busy The following options for redirection events are available Never This deactivates all call diverts Always All c
60. u can press the deny list key Deny All This will not only deny the call but will also add the number to the deny list In addition any number can be added to the deny list by adding a new entry via the Address Book webpage and marking it as deny Pressing Deny on an incoming call will only deny that instance of the call and will not put it on the Deny List Please keep in mind that the contact type VIP overrides the DND mode 66 e Call Register snom 190 ADMINISTRATOR MANUAL V3 00 Removing a number Removing a number from the deny list is possible via the phonebook webpage by clicking onto the small red crossed icon at the end of the line that you want to delete Or just change the contact type Settings A long list of different settings is available for snom 190 that can be used to control the behavior of the phone These settings are explained in the FAQ Configuring snom phones for Mass Deployment which you can find under http www snom com fag_en php The FAQ How can I update a snom phone describes the different options on how to update the phone also via setting file Settings via Web Browser It is usually more convenient to use a web browser to configure the settings The snom 190 has an integrated web server for this purpose If the phone is connected to a network that provides DHCP it can be immediately accessed via the browser after boot up If you do not want to use DHCP y

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