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Sierra Wireless 1X User's Manual

1. latitude PinPoint line modems only longitude PinPoint line modems only Product ID Each modem type has a unique ID associated with it so you can more easily identify the modem from its type on your network 95 A Configuration Commands e Info information e Status Common e Logging e Telemetry Adar List e 1x EV DO Rev 3 0B Feb 08 The configuration commands AT commands in this chapter are arranged according to their placement in AceManager The commands available in AceManager will depend of the model number of your Raven and in some cases the version of the ALEOS firmware installed Note Some commands can only be configured using a terminal emulation and typed AT commands Some commands also require PassThru mode Tip You can use a fully qualified domain name instead of an IP address for most configuration options calling for an IP address if your Raven is configured to use DNS DNS settings frequently come directly from Sprint while your Raven is registering on the cellular network and receiving it s IP address Info information The commands in the Info group have read only param eters They only provide information about the modem Some of the information displayed in this group does not correspond directly to AT commands 96 Raven 1x GROUPS MODEM DATA PRINTABLE VIEW INFO AT Name Value A NETPHONE Phone Number 913378
2. Connected to an Ethernet USB Port AirLink USB Ethernet ANDIS 2 Pac Figure 3 2 Setup Wizard Serial Connection 21 20070914 Rev 3 0B Feb 08 Activating your Raven on the Sprint Network Note You cannot activate with serial and would need USB net to use set up wizard After the Setup Wizard connects to your Raven the details for your specific model will be displayed If the incorrect model is displayed press the Reset Button on your Raven so the Wizard can attempt to connect again Click Next Model Raven C3211 Technology CDMA Firmware C3211_3 1 12 077 Carrier Sprint ESN F60F81F6 COM Settings 115200 8 N 1 Figure 3 3 Setup Wizard Connected 3 Selecting Tasks After the Wizard detects your Raven you will be offered a menu of Setup tasks Choose the tasks you need from those displayed Note Some tasks shown in the example here might not be available for your Raven model V Update Firmware IV Activate Modem Setup Data Link V Test Modem Setup V Setup DUN Connection Figure 3 4 Setup Wizard Task Menu Update ALEOS Firmware Check the Sierra Wireless server for the latest ALEOS firmware e Activate Modem Configure your Raven to connect on the Sprint network 22 Raven 1x 23 gt Setup Data Link Change the network parameters for your modem Data Link accounts ONLY This optional step can be done as a part of the activation process or it can be don
3. INFO AT Name Value New Value Se ptinrt passthrough Init String STATUS Se PTREFRESH Passthrough Init Refresh Minutes O COMMON gt Misc RESETPERIOD Modem Reset Period Hours lo Serial d TCP csx1 Passthrough Echo lo Y upp DNS Dynamic IP PPP Ethernet PassThru SMTP Note This mode is not available through the remote AT telnet server You will need to connect to the Raven with it connected directly to your computer 121 Figure 1 10 AceManager PassThru APASSTHRU Sets the modem operation to pass through mode This mode will pass any characters received on the port Ethernet directly to the internal hardware module and output any characters from the internal hardware module out the port Ethernet This allows direct access configuration of the hardware module Once this mode is entered the unit must be physically reset to return to normal operation This command is not available in AceManager Note It may take up to 30 seconds for the hardware module to respond after CONNECT is output CSX1 n PassThru Echo Echo data to the host e n 0 Data will be passed to the host n 1 PASSTHRU mode will echo all host received data and will not pass the data to the modem while the modem is not asserting DCD Note If the modem is asserting DCD data will be passed from the host to the modem as it normally is when CSX1 0 PTINIT string Any AT Command string to b
4. Rev 3 0B Feb 08 Data Communication and Host Modes Data Communication The primary purpose of the Raven is to forward data from a single device connected to one of the ports to the cellular network and ultimately under most circumstances to the Internet in a one to one gateway configuration When the Raven obtains its IP address from Sprint it also obtains the network routing information necessary to forward messages to their routers which can then forward on from there The Raven then acts as a router for the device connected to it forwarding to or from the cellular network Public and Private Mode In Public Mode the Raven will pass the IP address assigned by the cellular network to the device connected to its port Public Mode is the default mode for the Raven If you need more control over which gateway address device address and netmask that is given out by the internal DHCP server you can use the private host mode HOSTPRIVMODE and set the internal network IP addresses The Raven will use NAT to forward packets to the end device Tip When using Public mode Sierra Wireless recommends connecting the modem directly to the computer or other end device Using a hub or switch may prevent the Raven from updating the IP address of the end device when an IP address is received from the cellular network In AceManager the Private mode settings are part of the PPP Ethernet group 66 Rev 3 0B Feb 08 Data C
5. gt n 0 Binary Default n 1 ASCII Hex n 2 ASCII Decimal RKEY n Enable disable MDS Radio transceiver keying Radio keying is designed to assert CTS when a packet is received delay the time as specified send the data out the serial port wait the same amount time drop CTS This way the CTS signal can be used to key a transmitter on and give it time to reach its power level before data is sent to it Delay interval is specified in 221 e n 0 Off Default n 1 On Addr List GROUPS MODEM DATA PRINTABLE VIEW INFO AT Name Value New Value A ANS Decimal OxHex Address Entry o STATUS ____ aaa Address Entry o COMMON i sme address Entry o Serial Ling address Entry 0 UDP DNS Address Entry 0 Dynamic IP i PPP Ethernet Address Entry 0 PassThru SMTP Address Entry 0 Other Friends Address Entry O LOGGING Address Entry 0 Address Entry 0 TELEMETRY Address Entry o ADDR LIST Address Entry o 4 Figure 1 16 AceManager Addr List 20070914 Rev 3 0B Feb 08 Configuration Commands MLIST and MLISTX are configured by the fields available in the Adar List group AceManager automatically differentiates between them to enter the correct command for the modem MLISTid d d d d Enters an ID and IP address into the Modbus List ID is a decimal value 1 to 100 e id ID e d d d d IP address or name MLISTXhexid d
6. Rev 3 0B Feb 08 Data Communication and Host Modes remote IP port until no data is sent or received for the time interval defined in the UDP auto answer time out S83 During this session packets from other IP port addresses will be rejected unless UALL is set Whether or not an incoming packet will cause the modem to enter a UDP session is always dependent on the S53 and AIP settings The Normal UDP Mode MD3 can be combined with UDP auto answer to cause the incoming serial data to be sent in UDP packets instead of being treated as AT commands while allowing sessions to be established from different UDP sources A UDP session will be initiated either by incoming serial data or by an incoming UDP packet The session started by either method will be terminated when no data has been sent or received for the S82 period Once the session termi nates another may be initiated by either means When idle after the time out has occurred the modem is in AT command mode on the serial port and any valid AT command may be entered during this time Tip tis best to ensure the idle time outs for TCP and UDP are never 0 if you re going to be using auto answer or either PAD mode In those circumstances you will want the modem to close the socket if the connection goes idle for too long particularly if the other side doesn t normally close the connection When the session is initiated by serial data the new session will be estab
7. This will respond back with a signal strength measure ment represented on a scale from 0 31 and second value separated by a comma The signal strength value must be higher than 9 for the modem to function and it 150 Raven 1x is strongly recommended that a value of 18 or better be used as a minimum value Tip You can use the A command to repeat the last AT command e Remove the connection to the Laptop PC and connect your equipment to the Raven Modem f Have the actual application call your equipment via the modem telephone number and verify communica tions 151 20070914 C Windows Dial up Networking Ke DUN e Installing a modem driver for Raven e Creating a Dial Up Networking PPP Connection Connecting to the Internet Using DUN Rev 3 0B Feb 08 Dial up Networking DUN allows a computer or other device to use the serial port on your Raven to connect to the Internet or private network using PPP just like an analog modem using a standard phone line Caution To install any driver on your computer you may need to be logged in as Administrator or have Administrator privileges for your login Microsoft Windows XP is used in the examples below The modem driver installation and DUN setup and configuration is similar in Microsoft Windows products Examples are not provided here for installing the driver or configuring DUN for any other operating system Installing a modem driver for Raven Stand
8. e name domain name TELNETTIMEOUT n Telnet port inactivity time out By default this value is set to close the AT telnet connection if no data is received for 2 minutes e n minutes TPORT n Sets or queries the port used for the AT Telnet server If 0 is specified the AT Telnet server will be disabled The default value is 2332 n 0 Disabled e n 1 65535 Tip Many networks have the ports below 1024 blocked It is recom mended to use a higher numbered port TQUIT Disconnects the telnet session Not available in AceManager Friends Friends Mode can limit access to the Raven from the cellular network and the Internet Friends mode is a basic firewall Caution f you are using Friends Mode you will not be able to use AceManager remotely or Telnet to the modem unless you are contacting the modem from one of the configured IP addresses Note Friends Mode will only prevent the Raven modem from receiving data from those IP addresses not on the Friends List It cannot prevent data such as pings from traversing the network to the modem which may billable traffic even though the modem does not receive the data 20070914 Dynamic IP PPP Ethernet PassThru Configuration Commands PRINTABLE VIEW AT Name Value New Value lem Friends Mode o J Y Fo Friends List po fo 0 0 0 lx Friends List ix fo o 0 0 f F2 Friends List 1P2 jo ooof F3 Friends List 1P3 0 0 0 0 Fa Friends List 1p4 0
9. B E mail Microsoft Office Outlook 2 My Pictures a MSN gt Windows Media Player a My Network Places 33 Windows Messenger B Control Panel 6 Tour Windows XP Q Ai Access and efaults Files and Settings Transfer amp Connect To AirLink 3G Connection ES Wizard pa Printers and Faxes Airlink DUN a Notepad AirLink VPN Y Help and Support Sierra Wireless Airlink Modem J search Sierra Wireless YPN 102 Wireless Network Connection All Programs gt 17 Run Undock Computer P Log Off o Shut Down Figure 3 10 Windows Start menu Rev 3 0B Feb 08 158 Rev 3 0B Feb 08 Windows Dial up Networking DUN b Select Create a New Connection under Network Tasks in the menu area on the left s Network Connections Fie Edit View Favorites Tools Advanced Help ay Back gt y Ms Search E Folders EE 43 Network Connections A Dial up TA Sierra Wireless Airlink Modem zi 5 bps Modem z Es cha w Firewall settings LAN or High Speed Internet See Also Miche Network Connection S0 Dual Bark i Network 450 Dual Band Troubleshooter Other Places Figure 3 11 Create New Connection c Select Next to start installing and configuring the DUN connection New Connection Wizard Welcome to the New Connection J Wizard This wizard helps you Connect to the Internet Connect to a private network such as pour workplace network To continue click Next Figure
10. e m 0 5 255 Number of minutes to send an update MODEMNAME name Name of the Raven up to 20 characters long to use when performing IP address change notifications to IP Manager The value in DOMAIN provides the domain zone to add to this name name modem name for example mymodem Example if MODEMNAME mymodem and DOMAIN eairlink com then the modem s fully qualified domain name is mymodem eairlink com Automatically Generated Names 13 The ESN IMEI will be used as the name CCID The CCID will be used as the name NETPHONE The phone number will be used as the name Tip Each modem using IP Manager needs a unique name Two modems cannot be called mymodem One could be mymodem1 with the other as mymodem PPP Ethernet This group includes commands specific to PPP serial or Ethernet connections between the Raven and a connected device Rev 3 0B Feb 08 118 Raven 1x GROUPS MODEM DATA PRINTABLE VIEW INFO AT Name Value New Value ATTE HOSTPRIVMODE Use Private IP o x STATUS ARE HOSTPRIVIP Host Private IP 0 0 0 0 COMMON Misc HOSTPEERIP Modem Local IP 192 168 13 31 Serial TCP FHOSTNETMASK Host network mask 0 0 0 0 UDP DNS HOSTAUTH Host Authentication Mode 0 ha al Dynamic IP m PPP Ethernet HOSTUID Host User ID ZCF2UUeLycb2ug01L 3Ikv PassThru SMTP HOSTPW Host Password ZCFzUUeLycb2ug01L 3Ikv Other Fe H H Es DHCPSERVER DHCP Ser
11. 136 Raven 1x update the MDN Changes will automatically update the Access Overload Class values unless specifically modified using WAOC command WSID idx SID NID Set SID and NID C3x11 and C3x11E only e idx The location in the SID NID list to store the values e sid system ID nid network ID The new SID NID values are committed to NV with the WCMT command AT WCMT 1 A maximum of 20 index locations 0 19 are supported Error 22 is returned if the specified index value is not in the valid range NAMVAL nam min msid sid nid Tip t is recommended to use the Setup Wizard for your carrier to provision the modem Write account activation data C3x10 and C3x10E only Following writing the values the modem must be reset e nam 0 min phone number msid second number e sid 0 or the system ID e nid 63355 or the network ID Note If NAMLCK has not been successfully executed the modem returns ERROR nam 0 min phone number msid second number e sid 0 or the system ID e nid 63355 or the network ID 137 20070914 B Circuit Switch Communication e Step by Step Configuration Step by Step Configuration Note When the Raven is used for circuit switch the circuit switch configuration will disable all ALEOS features except for serial port communication Rev 3 0B Feb 08 Circuit switch communication requires the Raven to be in PassThru mode communicating dire
12. Many of the configuration settings will not take effect until the modem has been reset 48 Configuring your Raven Tip You can use common settings on one modem to configure those same settings on another modem even of a different type For example you can use the serial settings of a modem such as PinPoint X or Raven X to configure the serial settings of a Raven Settings not applicable to the modem on which you are loading the template will be discarded 3 Optional Applying one template to several modems simultaneously with AceNet AceNet allows you to connect to and monitor several modems at the same time For your convenience you can also apply a single template to selected modems simultaneously Connecting to the modems with AceNet is covered in the AceNet User Guide Caution When applying a template in AceNet it is even more important to make sure there are no non general settings in the template from the master modem Unlike AceManger AceNet does not check the modem type before applying the template Settings not applicable such as a USB setting from a Raven XT template being applied to a Raven X are not read by the receiving modem You will get a partial success status if all items in a template cannot be applied by the receiving modem a Select modems to configure with the template AceNet test acn File Edit View Modem Window Tools Help fae e AX ISCO HR Address Modem Type RSSI Resu
13. When the host at the central station sends serial data as a poll request the Raven at the host matches the RTU ID toa corresponding IP of a Raven at a remote unit A UDP packet is assembled encapsulating the RTU ID and serial data trans mitted from the host The UDP packet is then transmitted to the specific Raven at the remote unit matching the RTU ID 20070914 Rev 3 0B Feb 08 Configuring Modbus BSAP The remote Raven then disassembles the packet before trans mitting the RTU ID and serial data to the remote unit The remote units operate in normal UDP mode and their data is sent to the host via the remote Raven and host Raven Configuring the Raven at the Polling Host for Modbus on UDP This section covers a Polling Host with standard Modbus variations may need additional AT commands 1 Configure the listening device ports In AceManager select Misc in the side menu AT Name Value New Value DATE Date and Time 07 26 2007 23 06 29 OPRG Enable Over the Air Programing 1 y NETPHONE Phone Number STATICIP Force Static IP 0 0 0 0 DPORT Device Port 12345 NETUID Network User ID NETPW Network Password sprintpes NETALLOWZEROIP Allow Last Byte of net IP Zero 1 NETROAMPREF Netvork Roaming Preference 99 STATUSCHK Checking SMS Status Seconds o A HOSTPAP Request PAP o y s53 Destination Address SY 5 Destination Port o D s53 Default Di
14. Wireless Provider The incorrect MSL can cause the config uration to fail This might also be programmed for you as part of the Setup Wizard activation process MIN and MDSN or MSID The phone number for your cellular account also called the MIN You may have two phone numbers for your modem the MIN and MDN or MSID If you have two numbers which are different and you only enter one the configuration will fail The MIN and MDN or MSID if it is different should be provided by your Wireless Provider Username SID or NID and Password You may also need a user name and password for your account The user name for your account may be the same as your MIN The user name and password should be provided by your Wireless Provider 2 Connect the modem to your computer Using the RS232 cable connect the modem to the computer and apply power to the modem 3 Erase the internal memory The Raven should have the internal memory erased to bring the modem to a known starting point without any configu ration or account programming a Start Modem Doctor b Select Erase the modem s non volatile data 20070914 Rev 3 0B Feb 08 Circuit Switch Communications Welcome IN AirLink COMMUNICATIONS We Make Wireless Data Work Welcome to AirLink s ModemDoctor This application can be used to perform several diagnotics or troubleshooting actions Select an action to perform Download diagnostics data Erase the modem s no
15. default 2 minutes TCP upp TPORT AT Telnet Port 2332 DNS DynamicIP TELNETTIMEOUT AT Telnet Port Timeout Minutes 2 PPP Ethernet PassThru DAE Disable AT Escape lo J y SMTP Other DATZ Disable ATZ Reset 0 x Figure 6 4 AceManager Other TPORT TELNETTIMEOUT Serial Modes PPP In PPP mode the Raven acts as a PPP server providing an IP address and DNS servers if available to the connected device or computer 59 PPP Ethernet PassThru Rev 3 0B Feb 08 Data Communication and Host Modes PPP mode is entered from the AT mode by using any of the following commands e ATAPPP e ATDT10 0 0 1 e ATDT10001 ATD 19788 or 777 99 14 CLIENT In response to any of the preceding commands the Raven will respond with CONNECT a carriage return and new line and is ready for the host to begin PPP negotiations The IP received by the host in the resulting negotiation will either be a private non routable IP address or a public network routable IP address provided by the network depending on the settings of HOSTPRIVMODE If HOSTPRIVMODE 1 the value of the private IP address can be determined beforehand by querying S110 The private IP address to be used can be defined with the command AT HOSTPRIVIP 192 168 100 33 substituting the desired IP address AT Name Value New Value HOSTPRIVMODE Use Private IP o zl HOSTPRIVIP Host Private IP 0 0 0 0 HOSTPEERIP M
16. mode n 0 Normal mode n 2 Enable UDP auto answer mode 114 Raven 1x 115 Note UDPLAST does not change the S53 setting in NVRAM If the modem is reset the original S53 setting will be restored from NVRAM S83 n Set or query UDP auto answer idle time out If no data is sent or received before the time out occurs the current UDP session will be terminated While a session is active packets from other IP addresses will be discarded unless UALL is set n 0 No idle time out Default n 1 255 Time out in seconds DU n The dial command always uses UDP even when using ATDT e n 0 Dial using the means specified default e n 1 Dial UDP always even when using ATDT Note When this parameter is set you cannot establish a TCP PAD connection UALL n Accepts UDP packets from any IP address when a UDP session is active If there is no UDP session active an incoming UDP packet will be treated according to the UDP auto answer and AIP settings e n 0 No effect Default n 1 Accept UDP data from all IP addresses when in a UDP session UDPLAST n If enabled sets S53 to the last accepted IP address through UDP auto answer This can be used in conjunction with MD3 so that when there is no UDP session new ethernet host data will cause a connection to be restored to the last IP accepted through UDP auto answer n 0 Does not change 553 setting Default n 1 Set S53 to the last
17. the modems Reset when the template has been applied Rev 3 0B Feb 08 50 Configuring your Raven Using a Terminal Application with AT Commands You can access and configure your Raven using a terminal application such as Microsoft HyperTerminal PuTTY or similar The following directions are for HyperTerminal which is part of a standard installation of Windows XP Start gt All Programs gt Accessories gt Communications gt Hyper Ter minal New Connection HyperTerminal a jo Ix Dees 08 Y Connection Description uy New Connection Enter a name and choose an icon for the connection Name f con osea Auto detect Auto detect Figure 5 13 HyperTerminal 1 Choose a name and icon for your connection a Choose a name for your connection such as Raven or Sierra Wireless AirLink Solutions The name and icon are only for your own reference so you can find the connection at a later date Tip f you want to have a connection saved for both local and remote it is recommended the connection name reflect the connection type i e Raven local b Select OK Rev 3 0B Feb 08 51 Rev 3 0B Feb 08 Configuring your Raven 2 Connect To a Select COM1 or the comport to which the modem is connected for the Connect Using Connect To z Sierra Wireless AirLink Solutions Enter details for the phone number that you want to dial Country region United States 1 Area
18. 68 28 50 11 DuSUSER use Alternate DNS 0 0 0 0 DNSUPDATE DNS Updates o Figure 8 5 AceManager DNS zl Configure DNSUSER to the same IP address as the IP Manager IPMANAGERI1 If your modems have dynamic IP addresses and not static the IP address can change when it is powered up configure DNSUPDATE to a low interval to allow frequent updates Configuring the Remote Ravens for Modbus with UDP This section covers standard Modbus settings for the Raven at the remote unit variations may need additional commands 1 Configure the ports In AceManager select Misc in the side menu PRINTABLE VIEW AT Name Value New Value DATE Date and Time 07 26 2007 23 06 29 OPRG Enable Over the Air Programing 1 M NETPHONE Phone Number a STATICIP Force Static IP 0 0 0 0 DPORT Device Port 12345 IE NETUID Network User ID O U NETPW Network Password sprintpes O NETALLOWZEROIP Allow Last Byte of net IP Zero 1 NETROAMPREF Network Roaming Preference 99 J x STATUSCHK Checking SMS Status Seconds 0 HOSTPAP Request PAP o 53 Destination Address ooo 53 Destination Port o CY 53 Default Dial Code T a Figure 8 6 AceManager Misc 20070914 Note With a name instead of IPs for the host modem the remote modems will query the DNS server for the current IP assigned to the host modem before sending data back to
19. ACCESS read only STATUS current n general 1 devicel D OBJ ECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current n general 2 90 Rev 3 0B Feb 08 SNMP Simple Network Management Protocol electronici D OBJ ECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current n general 3 modemType OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current n general 4 aleosSWVer OB ECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current n general 5 aleosHWVer OBJ ECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current n general 6 modemSWVer OBJ ECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current n general 7 modemHWvVer OBJ ECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current n general 8 COMMON date OBJ ECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current common 1 otaProgrammingEnable OBJ ECT TYPE SYNTAX INTEGER disabled 0 enabled 1 MAX ACCESS read only 91 Rev 3 0B Feb 08 SNMP Simple Network Management Protocol STATUS current n common 2 devicePort OBJ ECT TYPE SYNTAX INTEGER 0 65535 MAX ACCESS read only STATUS current common 3 netUI D OBJ ECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current common 4 netPW OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current x comm
20. Detect and presume carrier is always present Cannot be configured in AceManager e n 1 2545 S23 speed databits parity stop bits Serial line parameters The settings take affect after reset e speed 300 1200 2400 4800 9600 19200 38400 57600 115200 230400 e databits 7 or8 Databits MUST be 8 data bits for PPP mode e parity 0 Odd e parity E Even e parity N None e parity M Mark e stopbits 1 1 5 2 Example ATS23 19200 8N1 Sets modem to 19200 8 databits no parity and 1 stop bit 108 Raven 1x 109 Tip Can also be set using amp L speed databits parity stop bits S50 n Data forwarding idle time out If set to 0 a forwarding time out of 10ms is used Used in UDP or TCP PAD mode n tenths of a second S51 n PAD data forwarding character ASCII code of character that will cause data to be forwarded Used in UDP or TCP PAD mode e n 0 No forwarding character S211 n For applications or situations where hardware control of the DTR signal is not possible the modem can be configured to ignore DTR When Ignore DTR is enabled the modem operates as if the DTR signal is always asserted n 0 Use hardware DTR default e n 1 Ignore DTR n 3 Ignore DTR and assert DSR This value is deprecated and it is recommended to use amp S to control the DSR instead When this value is set to 3 amp S will automatically be set to 0 See also amp D
21. IPPINGADDR to keep the modem alive online n 0 Disable pinging default n 15 255 minutes Note 15 minutes is the minimum interval which can be set for Keepalive If you set IPPING for a value between 0 and 15 the minimum value of 15 will be set IPPINGADDR d d d d name Set the IP address or valid internet domain name for the Raven to ping to keep itself alive online IPPING must to be set toa value other than 0 to enable pinging e d d d d IP address e name domain name MSCIUPDADDR name port Modem Status Update Address where Name Port is the domain name and port of the machine where the modem status updates will be sent The status parameters of the Raven are sent in an XML format e name domain name e port port MSCIUPDPERIOD n Modem Status Update Period where n defines the update period in seconds e n 0 Disabled n 1 255 seconds NETWDOG n Network connection watchdog The number of minutes to wait for a network connection If no connection is established within the set number of minutes the Raven modem resets e n 0 Disabled e n minutes Default 120 min RESETCFG Wipe the non volatile data in the modem Cannot be used with AceManager 20070914 Rev 3 0B Feb 08 Configuration Commands Caution You may need to reactivate your modem if you erase the non volatile data SNMPCOMMUNITY string The SNMP Community String acts like a password to limit acc
22. Installation of the Raven RSSI LED Ranges RSSI Signal LED Status Ranges of RSSI dBm Fast Blink 70 to 79 Normal blink 80 to 89 Slow Blink 90 to 99 Extinguished Equal to or weaker than 100 Rev 3 0B Feb 08 TxRx transmit receive The light will flash as data is transferred to and from the Raven E modem on the remote network Pwr power Indicates the power adapter is connected and there is power getting to the Raven The Reset button performs the same function as unplugging power from the modem and plugging it back in Reset will not alter any saved configuration settings Light Patterns The LEDs on the front of the modem will respond in different patterns to indicate modem states Normal Each LED mentioned above lit as applicable Start up The LEDs will cycle from left to right PassThru mode The Chan Reg and Link LEDs will blink in tandem The Tx and Rx LEDs will blink when trans mitting or receiving data Mounting An optional accessory for your Raven is a mounting kit which includes a bracket The bracket is designed to snugly cradle the modem and hold it in place where you need it You can use a strap around the bracket and modem for extra security The bracket can be attached to a stationary location using 6 screws with the mounting hole diameter approximately 0 150 39 Rev 3 0B Feb 08 Hardware Installation of the Raven Figure 4 4 Optional M
23. Low Power Friends HOSTPAP Request PAP o J y LOGGING 53 Destination Address PINPOINT 53 Destination Port o ES 553 Default Dial Code pr id 1 0 Figure 1 3 AceManager Misc AT Escape sequence If the Raven is in a data mode any mode other than PassThru this command causes the modem to re enter AT command mode The is ASCII 0x2B is not available in AceManager Tip DAE 1 disables the command A Re execute last command A is not used in AceManager A Manually answer an incoming connection A is not used in AceManager 102 Raven 1x 103 D method d d d d ppppp or D method name ppppp Dial a connection to a remote IP and Port using method Cannot be configured in AceManager e method P Establish a UDP connection e method T Establish a TCP connection e method N Establish a Telnet connection e d d d d IP address to contact PPppp port to contact Examples ATD Dial establish default connection ATDP192 168 13 31 2332 Dial establish UDP session to 192 168 13 31 at port 2332 To end the connection issue the escape sequence or drop the DTR line if Ignore DTR 5211 0 or amp D2 The default connection is set in 553 If the method IP address or port is omitted the values from 553 are used If a telnet connection is requested N and the port is not supplied port 23 will be used instead of
24. MODEM DATA PRINTABLE VIEW INFO AT Name Value New Value ARA MD Startup Mode Default DBS Serial 00 STATUS ORO T s82 UDP Auto Answer jo 00 Normal AT command COMMON 01 SLIP Misc S83 UDP Idle Timeout lo 02 PPP Serial r 1cp HOR UDP Auto Answer Response lo UDP pNs UDPLAST UDP Connect Last jo S OF PinPoint MDT Dynamic IP ap Allow Any IP lo 13 Modbus ASCII PPP Ethernet 23 Modbus RTU Binary PassThru uaLL Allow All UDP o 33 BSAP SMTP 63 Variable Modbus Py e 73 Reliable UDP sar DU Dial UDP Always lo Ural PARA SE USD UDP Serial Delay jo LOGGING Figure 2 1 AceManager UDP gt MD The Raven needs a command string sent to the modem after it is initialized The command string will need to be tailored for your application Different models of the Raven may respond differently to some of the commands In the PassThru group type your command string in the input field for PTINIT GROUPS MODEM DATA PRINTABLE VIEW INFO AT Name Value New Value NAAA PTINIT Passthrough Init String STATUS PEA DAA PTREFRESH Passthrough Init Refresh Minutes lo COMMON Misc RESETPERIOD Modem Reset Period Hours lo Serial TCP csxi Passthrough Echo lo xl UDP DNS Dynamic IP PPP Ethernet PassThru SMTP Figure 2 2 AceManager Pass Thru AT Commands and the Command String Each modem requires a command string that is a combination of AT commands limited to a maximum of 40 characters Th
25. Manager Server 1 IP Adrs IPMGRUPDATE1 IPMServeri Update Minutes IPMGRKEY1 IPMServerl Key eeeeeees PPP Ethernet PassThru SMTP Other Friends LACCINC 84 IPMANAGER2 IP Manager Server 2 IP Adrs IPMGRUPDATE2 IPMServer2 Update Minutes IPMGRKEY2 IPMServer2 Key Erre Figure 8 8 AceManager Dynamic IP New Value When you use names instead of IP addresses to ensure your modems are updated quickly with the correct IP addresses for the names you will want to set the DNS settings as well In AceManager select DNS 20070914 Configuring Modbus BSAP PRINTABLE VIEW INFO AT Name Value New Value DARA DNS1 Modem DNS Server 1 68 28 58 11 STATUS eee ii pns2 Modem DNS Server 2 68 28 50 11 COMMON 5 onsuser use Alternate ons 0 0 0 0 ze DNSUPDATE DNS Updates o J y upp DNS Dynamic IP Figure 8 9 AceManager DNS Configure DNSUSER to the same IP address as the IP Manager IPMANAGER1 If your modems have dynamic IP addresses and not static the IP address can change when it is powered up configure DNSUPDATE to a low interval to allow frequent updates Rev 3 0B Feb 08 85 Raven 1x 86 20070914 9 SNMP Simple Network Management Protocol e SNMP Configuration SNMP MIB Definition The Simple Network Management Protocol SNMP was Sample designed to allow remote management and monitorin
26. Timeout Secs lo y a a rcer rcp Idle Timeout b OoOO O O ES E s221 tcp Connect Response Delay lo Telnet Echo Mode la v en Q Enable ENQ on TCP Connect lo 1 Local Echo h 2 Remote Echo 5 Figure 5 4 AceManager Changing values 45 Configuring your Raven 4 Write the changes to the modem a Click the Write button on the tool bar of AceManager b Wait for the message Write Successful to appear in the status bar AirLink Wireless Ace File Modem Template Tools Help f 9 f l a x Connect Refresh RefreshAll Disconnect Write Reset Load Save Copy Clear Write successful Figure 5 5 AceManager Write Tip Some configuration settings will require you to reset the modem before they will take effect You can reset the modem by using the Reset button in AceManager or by using the reset button on the modem You can also reset the modem by cycling the power Using Templates If you have a modem configuration that works well for your needs using AceManager you can save that modem s configu ration as a template and then apply it to other Sierra Wireless AirLink modems 1 Creating the Template with AceManager a Configure the master modem b Click the Copy button on the tool bar to transfer all the configured settings to the New Value column AirLink Wireless Ace File Modem Template Tools Help S A A O 7 t ala Auto Refresh Disabled x h E E E x
27. Y Status Network Ready Y IP Address 68 241 128 106 W Ping yw airlink com Figure 2 6 Setup Wizard Testing Modem 5 Start AceManager Start gt All Programs gt AirLink Communications gt AceManager 3G gt AceManager 3G a Click the Connect button AirLink Wireless Ace Fie Modem Template Tools Help Brood A O w amp HBX Connect Refresh FefreshAll Disconnect Write Reset Load Save Copy Clear Figure 2 7 AceManager b Select PPP Select COM1 for the Port Enter 12345 for the Password Click OK peop 145 20070914 Rev 3 0B Feb 08 Circuit Switch Communications Connect to Modem UDP Port COM1 x T Use SOS Mode SMS r Password Ethernet Figure 2 8 AceManager Connect to Modem using PPP 6 Configure serial port speed a On the left under the GROUPS heading select Serial Ss No Serial Port Flow Control 2 y COMMON Misc MODEMHISPEED Set Internal Serial Link Speed 1 y Serial AE TCP 550 Data Forwarding Timeout 1 0 115200 DEN 38400 upp DNS 551 Data Forwarding Character o Figure 2 9 AceManager Serial MODEMHISPEED b Change the MODEMHISPEED setting to 0 7 Save the serial setting a Click the Write button on the tool bar of AceManager and wait for the message Write Successful to appear in the status bar AirLink Wireless Ace File Modem Template Tools Help 3 f l z B x Connect Refr
28. accepted IP USD n Waits the specified delay before sending the first UDP packet and the subsequent UDP packets out to the port Ethernet n 0 No UDP packet delay Default n 1 255 Delay in 100ms units from 100 ms to 25 5 sec 20070914 Rev 3 0B Feb 08 Configuration Commands DNS This group includes commands specific to the modem being able to use domain names instead of IP addresses for other configuration options PRINTABLE VIEW AT Name Value New Value Fonsi Modem DNS Server 1 68 28 58 11 Dns2 Modem DNS Server 2 68 28 50 11 DNSUSER Use Alternate ons 0 0 0 0 DNSUPDATE DNS Updates jo xl Figure 1 7 AceManager DNS DNSn d d d d Queries the DNS addresses Your cellular carrier provides the DNS addresses while your modem is registering on their network n lor2 First and second DNS address e d d d d IP address of domain server DNSUPDATE n Indicates whether the modem should send DNS updates to the DNS server specified by DNSUSER These updates are as per RFC2136 They are not secure and are recommended only for a private network In a public network the IP Logger services should be used instead e n 0 DNS updates disabled Default n 1 DNS updates enabled DNSUSER d d d d Sets a user provided DNS to query first when performing name resolutions in the modem e d d d d IP address of domain server Dynamic IP This group includes command
29. ae bale eh eee tate kaa Mahe hea hts 110 CSM crete ose ee hen Pa Aaa ser Si A ici 110 REN 110 Set modem operation to PPP mode Cannot be configured in AceManager ASLIP 110 NOV Geis Ne ee Soeutr dances chase ade a T ia UW AS aah ee eon 110 NR RN 110 SOC VADS a UN o E A dias 110 CIS ES Mir ra A aa DARAS 111 MODEMHISPEED oc alisar 111 NUMTOIP A iS 111 PPPNOCARRIER D vai A idos 111 A RR 111 SS Ni A A a 112 SS Na SAN A A A IN AA ES 112 ION a A A Ad AR Ad 112 SI RR NANA 112 TEPS SMA a A RAI 113 TETERA oa Rad Waa cy 113 VENO SA il a li Oido DE 113 UDP A A e A A A ra 113 AMS IN a A UA 113 FLOR A NO a E EEEE 114 MD lie is eg ed ea res A ee Sa SA a 114 S822 Nh chanical ead desler swe gece O neil ead alah ee arden ware west Rte 114 SOS Nites aceite Sasa has As Pag Re eee Bl A apa se Ba hee a ah aw eek ee ented 115 DUNN ohn eis denied pha A ol Sita whe eile E EN end See ed bth 115 A RN deat 115 FUDPLASTEN A A A Mita 115 USDE Mee aeaa aa o a Tae eee arte eee oe 115 DNS Cut A A da did A ia 116 DN Ks Ko Ke A A TE E EEES ETEN Meats 116 DNSUPDATES I nai a a a Mane 116 DNSUSER did dieo coo einn a a aE doo de tok ae aa aAA tee 116 Dynamic lP oc sachet es ida eed idea 116 DOMAIN NAME nia ibas a eaa aa NA R D FAE AS R OE Soar dum a canton TE A wars 117 IPMANAGERn name IP address 00 0 ccc cece cece e eee e ete eteeeeennenene 117 IPMGRKEYASK yi naci Sioa ete sevens acho e ninas odiosa aegis nae 117 IPMGRUPDAT EN SM tito id
30. can use numbers letters and or punctuation Change Password for 192 168 13 31 DER Current Password New Password New Password Again Figure 9 3 Change Password Caution The password is case sensitive drowssaP is not the same as drowssap 89 Rev 3 0B Feb 08 SNMP Simple Network Management Protocol Trap Destination SNMPTRAPDEST needs to be set with the destination IP and port If either are set to zero or empty SNMP traps are disabled Note Traps are sent out according to the SNMP security level i e if the security level is 2 traps will be authenticated and encrypted Currently the only trap supported is LinkUp Community String The community string can be configured using SNMPCOM MUNITY The default is public SNMP MIB Definition Sample AIRLINK MIB DEFINITIONS BEGIN IMPORTS ObjectName FROM SNMPv2 SMI MODULE COMPLI ANCE FROM SNMPv2 CONF org OBJ ECT IDENTIFIER iso 3 dod OBJ ECT IDENTIFIER org 6 internet OBJ ECT IDENTIFIER dod 1 gt private OBJ ECT IDENTIFIER internet 4 enterprises OBJ ECT IDENTIFIER private 1 airlink OBJ ECT IDENTIFIER enterprises 20542 general OBJ ECT IDENTIFIER airlink 1 gt common OBJECT IDENTIFIER airlink 2 status OBJ ECT IDENTIFIER airlink 3 gps OBJ ECT IDENTIFIER airlink 4 GENERAL phoneNumber OBJECT TYPE SYNTAX DisplayString SIZE 10 MAX
31. code 51 J Phone number Connect using COM1 BCM V 92 56K Modem Standard 33600 bps Modem COM3 COM1 TCP IP Winsock Figure 5 14 Connect To b Type in 192 169 13 31 for Host Address c Change the Port Number to 2332 Connect To B Sierra Wireless AirLink Solutions Enter details for the host that you want to call Host address 192 168 13 31 Port number 12332 Connect using TCP IP Winsock BCM V 92 56K Modem Standard 33600 bps Modem COM3 COM1 TCP IP Winsock d Select OK 3 Port Settings serial only a Change or verify the settings Bits per Second 115200 default Data Bits 8 Parity None Stop Bits 1 52 Rev 3 0B Feb 08 Configuring your Raven Flow Control Hardware COM1 Properties Port Settings Bits per second i520 v Data bits 8 Parity None i Stop bits i Y Flow control Hardware Restore Defaults OK Cancel Apply Figure 5 15 Port Settings Tip f you have configured the Raven for settings different than the defaults for Bits per Second Data Bits Parity and or Stop Bits you will need to use your changed settings b Select OK 4 Connected Sierra Wireless AirLink Solutions HyperTerminal File Edit View Call Transfer Help Dw 53 28 Connected 0 01 51 Auto detect 1152008 N 1 Figure 5 16 HyperTerminal connected 53 Configuring your Raven a Type AT and pres
32. code ca is for Canada Tip A URL Universal Resource Locator is different from a domain name in that it also indicates information on the protocol used by a web browser to contact that address such as http www sierrawireless com www sierrawireless com is a fully qualified domain name but the http the protocol identifier is what makes the whole thing a URL Dynamic Names When an IP address is not expected to change the DNS server can indicate to all queries that the address can be cached and not looked up for a long period of time Dynamic DNS servers conversely have a short caching period for the domain infor mation to prevent other Internet sites or queries from using the old information Since the IP address of a modem with a dynamic account can change frequently if the old information was used such as with a DNS server which indicates the address can be cached for a long period of time when the IP address changed the domain would no longer point to the new and correct IP address of the modem If your Raven is configured for Dynamic IP when it first connects to the Internet it sends a IP change notification to IP Manager IP Manger will acknowledge the change and update the Dynamic DNS server The new IP address will then be the address for your modem s configured name Once your modem s IP address has been updated in IP Manager it can be contacted via name If the IP address is needed you can use the do
33. from the Internet Tip Use NETALLOWZEROIP if you need to allow the display of an IP ending in a zero 98 Raven 1x 99 NETOP The current cellular carrier from the modem s firmware version for example Sprint NETRSSI The current RSSI Receive Signal Strength Indicator of the Raven as a negative dBm value Tip The same information is displayed with the command S202 NETSERV The type of service being used by the modem for example Tech NETSTATE The current network state Connecting To Network The Raven is in the process of trying to connect to the cellular network Network Authentication Fail Authentication to the cellular network has failed Verify settings to activate the Raven Data Connection Failed The Raven failed to connect and it is now waiting a set time interval before it attempts to reconnect Verify settings to activate the Raven Network Negotiation Fail Network connection negoti ation failed This is usually temporary and often clears up during a subsequent attempt e Network Ready The Raven is connected to the 1x cellular network and ready to send data Network Dormant The Ravenis connected to the 1x cellular network but the link is dormant It will be woken up when data is sent or received e No Service There is no cellular network detected e Hardware Reset The internal module is being reset This is a temporary state PRLSTATUS The statu
34. ke ee ate cn ad OG A edie hee RAS Ge Ala wad ei 104 S53 method d d d d ppppp 1 ccc ccc cece cece ete e eee teen eee neeaes 104 Dera ests i a Aad Coa este cd a iaa 104 GW E A A A trea ae ed 104 CIC BSN si eesti ek vie dace nwa seek we Wik aod erated Waele aU Hee oa i we a eon A ee dee aoc 105 DATE mm dd yyyy hH MM iss cece teen eee eee nee 105 DROR TS Na site A Sal Ada es hota nine 105 OSTRAS irctict a check do wee OL ke o SA Ao o do A 105 NETALEOWZEROIPS Ns faseh ised ohare A A Sia 105 NET PW pW sae idiascce oath a id de A E ata ha ones 105 NETPHONE fot scie st a Sa teraction A A a 105 NETROAMPREE S 0 ota a iaa 106 NETUID U di ica a ar a aa 106 ESTATICIP 0d Ai a da cae 106 STATUSCHOK Tai A E A a A da do 106 Serial iia a A dev A dw dee a AAA a saree 106 EM a a Ni Ds Noel Ness 107 OM a a A a a aba 107 Rev 3 0B Feb 08 4 Contents SM A A A Na 107 SN A NR wa aa ANA ds 107 NR A 107 SOS Pacis AA 108 SO Sister A A O scabies deo ot Saath A O 108 SOS Fake A A E EEE 108 SON A O AS aa atin 108 S23 speed databits parity stop bits 0 0 cece cece teen eens 108 SOO A A Ged weds A tetas 109 S51 STi dioica ek el bed Atala rid oa dare dia ed bee a ete id ode 109 SAS Mi a ohn deed aes ted a als heeled ri Bleed Mahe 109 Vitesse canna ee antares atin ee aS eae hath EA anata ae Wa wie ade barge hae 109 MA a tods 109 MM A eh aie ated doe teat ob A a A deh wet at ae da ee habeas 109 RDM tame pau rr ra Reet MO A
35. link a dynamic IP address to the correct name Rev 3 0B Feb 08 70 Rev 3 0B Feb 08 IP Manager Dynamic IP addresses are granted only when your Raven is connected and can change each time the modem recon nects to the network Static IP addresses are granted the same address every time your Raven is connected and are not in use when your modem is not connected Since many cellular providers like wire based ISPs do not offer static IP addresses or static address accounts cost a premium vs dynamic accounts Sierra Wireless AirLink Solutions developed IP Manager to work with a Dynamic DNS server to receive notification from Sierra Wireless AirLink modems to translate the modem s dynamic IP address to a fully qualified domain name Thus you can contact your Raven directly from the Internet using a domain name Understanding Domain Names A domain name is a name of a server or device on the Internet which is associated with an IP address Similar to how the street address of your house is one way to contact you and your phone number is another both the IP address and the domain name can be used to contact a server or device on the Internet While contacting you at your house address or with your phone number employ different methods using a domain name instead of the IP address actually uses the same method just a word based name is commonly easier to remember for most people than a string of numbers Understanding the par
36. mode s remote IP address port and any packets received from the remote end of the TCP connection are disassembled and dumped onto the serial line A TCP connection is established by one of the following methods e Using the Dial TCP DT AT command For example ATDT192 168 3 23 3456 63 Rev 3 0B Feb 08 Data Communication and Host Modes e TCP auto answer is enabled S1 a TCP connection request is received and the modem is not in a data session e Data is received on the serial port and The Startup Mode Default MD is 4 auto TCP The remote TCP destination as defined in 53 success fully responds to the TCP connection request The value of S7 TCP Connection Time out specifies the number of seconds to wait after initiating a TCP connection attempt for a successful connection to be established If the connection has not been successfully established before the time out occurs ERROR BUSY is returned TCP packet assembly is affected by the values of S50 PAD Forwarding Time out and 51 PAD Forwarding Character Data received in the serial buffer will be transmitted when the idle inter character time out specified in S50 in tenths of seconds occurs or when a character is received that matches S51 if non zero The TCP session will be terminated if no data is transmitted or received for the time interval specified in TCPT and TCPS TCPT is the number of minutes TCPS 0 or seconds TCPS 1 used for this idle
37. need to connect to a modem or the device behind it it is so much easier when you have a domain name car54 mydomain com where are you Reasons to contact the modem and or the connected device e Requesting a location update from a delivery truck Contacting a surveillance camera to download logs or survey a specific area An oil derek that needs to be triggered to begin pumping e Sending text to be displayed by a road sign Updating the songs to be played on a juke box e Updating advertisements to be displayed in a cab e Remote access to a computer a PLC an RTU or other system e Monitoring and troubleshooting the status of the modem itself without needing to bring it in or go out to it A dynamic IP address is suitable for many Internet activities such as web browsing looking up data on another computer system data only being sent out or data only being received after an initial request also called Mobile Originated However if you need to contact Raven directly a device connected to the modem or a host system using your Raven also called Mobile Terminated a dynamic IP won t give you a reliable address to contact since it may have changed since the last time it was assigned Domain names are often only connected to static IP addresses because of the way most domain name DNS servers are set up Dynamic DNS servers require notification of IP Address changes so they can update their DNS records and
38. nent n tee eee eet nnnaes 18 TECHNOlOGY usd oradores Soe Aa anne eed gia ae eae a 18 Badia A te hid Ana wie Sheed ards Ae 18 Environmental viril ee eats oa evens io E ee CA ect 18 Power Consumption 12V DC ccc eee teen etn eee ee nneaes 18 Standards Approvalss sca corria cnae bias aioe teed Gale CRORES eevee ANETE A AGEA 18 Host Interfaces ies a hw isda ON eee eee See ea da baal waned 19 DIMENSION Sor ii id a Memes nce dap ely de A os cto da 19 Application Interfaces 0 0 0 0 0c cen en eed a b E a EE enn ens 19 HED CAOS ci a A a oi 19 Interface Port Pin OUts 0 ccc aua a a a aa a aaa a ea a AE ene a aa 19 Sena Pon aaa nord da Pewee ane cee aates 19 Activating your Raven on the Sprint Network coooocoocoocooo 20 Setup Wizard 2 03 ccc Shs As ha IAAL CEE REESE ERASE 20 A A A Ee A ead ache eden eee eee asses 24 Activating Using AT Commands 00 0 aaaea 33 Using ALE OSs rusia ac mt evan toa pl a Ro acia 34 Using Direct Commands to the Internal Hardware 00sec cece eee nee eee e nes 34 Activating the Modem 0 00 cece tenet e teas 34 Data Links isco a aa dekh dudes daca ok Gk tae Rate naar elt e eh aa At 35 Rev 3 0B Feb 08 1 Contents Hardware Installation of the Raven 0cococcccccccc o 36 Connecting to POWeT ici ci di bee eas an nee ee EE EE a a E 37 Connecting to a Computer or other Device o oococccococnon tenet e teens 38 Indicator LightS xy saa sni cio eke A A Pao a A aE 3
39. of 15 c For RESETPERIOD enter a value of 6 10 Save the configuration settings Click the Write button on the tool bar of AceManager and wait for the message Write Successful to appear in the status bar 11 Configure the Raven for your equipment a Make any appropriate changes to the serial port parameters to match your equipment These changes are made under the group Serial Caution Do not under any circumstances change the MODEMHISPEED setting from the template configuration the only recommended setting to change is the S23 setting b Follow the directions above to Write the changes to the modem 12 Reset the Raven Click the Disconnect button Press the modem Reset button on the front of the modem c Wait until the modem REG indicator is lit Disconnect the Raven from your computer 13 Test the Raven Configuration Once the modem has been activated and you ve built the command string it is recommended that the Raven modem be tested previous to field installation 149 20070914 Note The dial test should be completed with the serial cable disconnected to verify that no signaling is required by the modem Rev 3 0B Feb 08 Circuit Switch Communications Verify that the modem Chan Link and Reg indicators are blinking in unison confirming that the modem is now operating in circuit switched IS 95 mode Dial the Raven modem telephone number from a land line and verify that the modem
40. of the Wireless Machine are registered trademarks of Sierra Wireless Watcher is a trademark of Sierra Wireless registered in the European Community Preface AirLink and AceWare are trademarks of Sierra Wireless Sierra Wireless the Sierra Wireless logo the red wave design and the red tipped antenna are trademarks of Sierra Wireless Windows is a registered trademark of Microsoft Corporation QUALCOMM is a registered trademark of QUALCOMM Incorporated Used under license Other trademarks are the property of the respective owners Contact Information Support Desk Phone 1 877 231 1144 Hours 5 00 AM to 5 00 PM Pacific Time Monday to Friday except US Holidays E mail support sierrawireless com Sales Desk Phone 1 510 781 4200 1 604 232 1488 Hours 8 00 AM to 5 00 PM Pacific Time E mail MobileandM2Msales sierrawireless com Post Sierra Wireless America 3159 Corporate Place Hayward CA USA 94545 Sierra Wireless 13811 Wireless Way Richmond BC Canada V6V 3A4 Fax 1 510 781 4299 1 604 231 1109 Web www sierrawireless com Consult our website for up to date product descriptions documentation application notes firmware upgrades trouble shooting tips and press releases Rev 3 0B Feb 08 www sierrawireless com Preface Revision History Revision Release Changes number date 1 x 2003 2005 AirLink Commu
41. packets which are received To configure the Raven for a normal UDP session you need to set the Startup Mode Default to 73 ATMD73 If you are using two modems configure the Destination IP and Port in each to point to each other Serial data will then be sent reliably between the two Caution Although it adds reliability the simple implementation of the Reliable UDP mode in the does not check for duplicate packets UDP Multicast Mode UDP Multicast mode results in any data received from the host serial port being sent to all the clients in the address list The remote port number is taken from S53 To avoid flooding the network the packets are sent to each client with a 20ms pause in between The receipt of UDP packets works as in normal UDP mode i e bound by the value S53 and or AIP Since it may take a while to transmit the data to all hosts especially if all 20 Modbus entries are used and name resolutions are required new data received from the host port is buffered until current transmissions to all hosts are finished Enter the list of target IPs in the address list ADDR LIST The index numbers in the list aren t used Configure for a normal UDP session Set the Startup Mode Default to 83 ATMD83 Configure the Destination port to match the device port of the remote modems TCP and TCP Pad When the Raven is in a TCP session all characters received on the serial port are assembled into TCP packets and sent to the
42. user login and password during PPP negotiation on the host connection n 0 Disable PAP request Default n 1 Takes user login and password from Windows DUN connection and copies to NETUID and NETPW NETALLOWZEROIP n Allows the displayed IP address in NETIP to end in zero ex 192 168 1 0 n 0 Do not allow e n 1 Allow NETPW pw The password that is used to login to the cellular network when required e pw password 30 characters maximum NETPHONE The modem s phone number if applicable or obtainable 20070914 Configuration Commands NETROAMPREF n Allow configuration of the roaming preference n 0 Restrict to home network only e n 1 3 Allow roaming to affiliated networks n 3 NETUID uid The login that is used to login to the cellular network when required e uid user id up to 64 bytes STATICIP d d d d Set the static IP required to be received from the network If the modem does not get this IP address from the network it will reset the internal hardware and try again The default is 0 0 0 0 which allows any IP address from the network e d d d d IP address Example AT STATI CI P 192 168 1 23 Caution STATICIP does not set the IP address of the modem it merely tells the modem which IP address to expect If the expected IP address is not granted while registering on the cellular network the modem will try to register on the network again until it receives tha
43. 0 0 0 les Friends List 1ps foooof 7 Fs Friends List IP6 0 0 0 0 y F7 Friends List 17 fo 0 0 0 Fe Friends List 1p8 o 0 0 0 Fo Friends List 1P9 0 0 0 0 Rev 3 0B Feb 08 Figure 1 13 AceManager Friends FM n Friends Mode Only allow specified IPs to access the Raven modem n 0 Disable Friends mode n 1 Enable Friends mode Only packets from friends will be accepted packets from other IP addresses are ignored Fn d d d d Friends mode IP address e n 0 9 Friends list index d d d d IP address Using 255 in the IP address will allow any number Example 166 129 2 255 allows access by all IPs in the range 166 129 2 0 166 129 2 255 Tip ATF will return a list of all the current Fn settings Logging This group includes commands specific to the internal log Caution Logging is intended for diagnostic purposes only Extensive use of logging features can cause degraded modem performance 130 Raven 1x GROUPS MODEM DATA PRINTABLE VIEW INFO AT Name Value New Value E DEGPPPLVL PPP Logging Detail 1 J y STATUS DBGIPLVL IP Logging Detail o Y COMMON isc DBGCOMLVL COM Port Logging Detail o Y Serial top DBGETHLVL Ethernet Logging Detail o Y TR DBGDHCPLVL DHCP Logging Detail o J y Dynamic IP PPP Ethernet PassThru SMTP Other Friends LOGGING Figure 1 14 AceManager Logging DBGCO
44. 10001 You might need to include a 1 or the area code or both If you are not sure you need the extra numbers dial the phone number on your telephone If you hear a modem sound the number dialed is correct Figure 3 18 New Connection Phone Number q Optional If you have multiple users configured for your computer you may be prompted for Connection Availability If you select My use only the account currently logged on will be the only one able to use this DUN connection r Select Next 161 Windows Dial up Networking DUN A connection that is created for your use only is saved in your user account and is not available unless you are logged on Create this connection for Anyone s use My use only Figure 3 19 New Connection Permissions Generally the modem takes care of the Account Information User name and Password for the connection so you can leave the fields blank unless otherwise instructed by Support s If you want to allow others to use the same login for the modem select Use this account name and password t Select Next Type an ISP account name and password then write down this information and store it in a safe place If you have forgotten an existing account name or password contact your ISP User name Password Confirm password Use this account name and password when anyone connects to the Internet from this computer C Make this the defau
45. 15200 default Select OK to exit Select OK again to exit out of the Phone and Modem Options Creating a Dial Up Networking PPP Connection Once you have the driver for the modem installed on your computer you can set up and configure Dial Up Networking DUN to use the modem as your connection to the Internet using PPP Note No other device or program can be using the same COM port serial port configured for the modem driver Rev 3 0B Feb 08 157 Windows Dial up Networking DUN Caution f you have an existing LAN connection installing DUN for the modem may interfere with the LAN connection It s recommended to disconnect your LAN connection before using a PPP connection with your Raven Once the DUN connection is initiated by default it will take over as the default route for network communication and specifically for Internet access If you want the two connections to co exist you will need to de select Use default gateway on remote network described later and use the route command in Windows to setup routing through the modem properly This guide does not provide information on the route command You may need to consult with your network admin istrator to properly configure routing 1 Create a new network connection a Select Start gt Connect To gt Show All Connections to open the Network Connections window Internet My Documents e Internet Explorer J j 2 My Recent Documents gt
46. 20070914 Dynamic IP PPP Ethernet PassThru Note If there is no current network IP address 0 0 0 0 may be displayed Rev 3 0B Feb 08 Configuration Commands Status Most of the commands in the Status group have read only parameters and provide information about the modem The Status Group has more fields that can be displayed on most screens You can either resize your window or use the scroll bar on the side to display the remainder PRINTABLE VIEW AT Name Value A NETIP Network IP 0 0 0 0 NETSTATE Network State Connecting To Network NETCHAN Channel o NETRSSI RSSI dBm o Host Mode PPP Host Signl Level DCD HIGH DTR HIGH DSR HIGH CTS HIGH RTS HIGH NETERR Network Error Rate 255 Network Bytes Sent 0 Network Bytes Revd o Host Serial Bytes Sent Host Serial Bytes Revd Network 1P Packets Sent Network IP Packets Revd o 0 Host IP Packets Sent 2 4 Host IP Packets Revd Figure 1 2 AceManager Status HOSTMODE The current host mode AT PPP UDP etc If the Raven is not in AT mode telnet into the modem to execute this command NETCHAN The current active 1x CDMA channel number NETERR The EVDO or CDMA network frame error rate NETIP The current IP address of the modem reported by the internal module generally obtained from Sprint This is the address can contact the Raven
47. 3 12 New Connection Wizard d Select Connect to the Internet e Select Next 159 Rev 3 0B Feb 08 Windows Dial up Networking DUN Connect to the Internet Connect to the Internet so you can browse the Web and read email Connect to the network at my workplace Connect to a business network using dial up or YPN so you can work from home a field office or another location Set up an advanced connection Connect directly to another computer using your serial parallel or infrared port or set up this computer so that other computers can connect to it Figure 3 13 New Connection Type f Select Set up my connection manually g Select Next How do you want to connect to the Internet O Choose from a list of Internet service providers ISPs Set up my connection manually For a dial up connection you will need your account name password and a phone number for your ISP For a broadband account you won t need a phone number O Use the CD I got from an ISP Figure 3 14 New Connection How do you want to connect h Select Connect using a dial up modem i Select Next Connect using a dial up modem This type of connection uses a modem and a regular or ISDN phone line Connect using a broadband connection that requires a user name and password This is a high speed connection using either a DSL or cable modem Your ISP may refer to this type of connection as PPPoE O Connect using a b
48. 3 is required to do authentication and SNMPv2c transmissions will be silently discarded Authentication is equivalent to the authNoPriv setting in SNMPv3 e 2 Authentication required and messages are encrypted SNMPV3 is required to do authentication SNMPv2c and SNMPv3 authNoPriv transmissions will be silently discarded Authentication and encryption is equivalent to the authPriv setting in SNMPv3 Rev 3 0B Feb 08 88 Rev 3 0B Feb 08 SNMP Simple Network Management Protocol User Name and Password The user name is user The user name cannot be changed The Raven s password is used as the SNMP password default is 12345 Tip The eight character password requirement for SMNPv3 is not enforced by the PinPoint X Agent to allow the default password to function Your SNMP administrator or MIS may require you to change to amore secure and or longer password To change the password in the Raven select Modem from the top menu line in AceManager COM1 Sierra Wireless AceManager fel Template Tools Help g Connect f All r Write Reset Refresh All Refresh Group _ Reset A PDA 4 tod UPDADDR Status Update Reset Password Ms UPDPERIOD status Update Update PRL T lar Telnet Port Figure 9 2 AceManager Change Password menu option The current password will be pre entered As you type the new password and confirm it the characters you type will be obscured by x For the password you
49. 4772 STATUS A DEVICEID Device ID 0x000003910039C044 SL Modem EID IMEI 60306298 Misc USB ermmac Ethernet Mac Address 00143E004245 Serial TCP Modem Type PinPoint X EV DO eso Modem Name 603c6298 DNS Dynamic IP 11 ALEOS Software Version V4321_3 1 3 059 Mar 29 2007 PPP Ethernet Rene Modem Hardware Configuration 090d0004000300000000000000000000 SMTP Modem Software Version p2005001 20224 Sep 21 2006 15 43 22 VID PID Low Power Modem Hardwere Version MC5725 Rev 2 0 2 Friends pe Sac re ci Boot Version 3 0 4 LOGGING MSCI Version 5 PINPOINT 1X EV DO 1 0 97 Figure 1 1 AceManager Info DEVICEID The 64 bit device ID the modem uses to identify itself to the cellular network NETPHONE The modem s phone number if applicable or obtainable amp V View active profile the contents of the active registers Not displayed with AceManager In n 0 Product name for example Raven n l The Raven s firmware ALEOS version hardware ID and copyright n 2 The internal hardware s firmware version and relevant hardware ID n 3 The hardware module s unique identification number or serial number ESN e n5 View active profile the contents of the active registers Not displayed with AceManager Information Displayed in Ace Manager without AT Commands Listed e Versions of ALEOS internal hardware boot and MSCI Versions of internally configured hardware and software
50. 8 LightiBatteras 2 as Andale oats O ARE ee a ONE ae 39 MOUNTING ice ie eh ead bk ad ded Reb dad 39 Configuring your Raven ic6 sect seece descr eies Scie swieet Ke eeiveoneeas 43 Using AceManager 6 ccc eet ete 43 Using Templates iirinn aa a eee e ete 46 Using a Terminal Application with AT Commands cece eee eens 51 AT Commands saruman ra as Tae Aa aca 54 Data Communication and Host Modes 00ccococcccccccons 55 Basic ModeS ai iad i oda sins dos ran ia ra ai 55 Serial Modest ic diia aa arte 55 Data Communication 0 c ccc res eee ee te teen eet EEEE 56 Basie MOdES isso rr ea eA Rea AE ed Ce Ree TES SWE eh coed os 56 Startup Mode sei a a a da eaten mah teed Same eau 56 PAV MIO ra a Weis sock lh sacs a daa 57 Pass Nru ModE ss taa a he Gade Medes a abies acta PRG annex ware ak 58 WE LMOTIM OGG Ss ce eases eset pna a nE ae eds sale ued on Rydon cae at dem lend aah a kes ders Selb wee ay second ty ii a a tbe 59 Serial MOMSS ic isic aa wis caine wae a ela eRe ata Atak dh aan ad di ed wean a 59 PAP UP Sara ani a ia aa ant aeigh a ana at odo ean de ae aaa mee 59 SUP east cnisicwrd daaaw ita a mea haus wits tata daar da aan 61 UDP and UDP P d 2 aa a a a BOE ard anaes 61 UDP Auto AnS We siii a a ds 61 Rellable UD lt coccrsarn rar cia a PEE 62 UDP Multicast MOGs ii csinsisaitst eee taa Ba a Sa 63 TGP and TCP Padron ahha ed ee anew a wh oa Reade 63 TCP Auto AnS Wer a Rede ee aon ee ee 64 Hybr
51. CADA encom passes multiple RTUs a central control room with a host computer or network and some sort of communication infra structure SCADA allows for supervisory control of remote devices as well as acquiring data from the remote locations Program mable Logic Controllers allow for a higher degree of automated SCADA Programmable Logic Controller PLC A Programmable Logic Controller PLC is a small industrial computer which generally monitors several connected sensor inputs and controls attached devices motor starters solenoids pilot lights displays speed drives valves etc according to a user created program stored in its memory Containing inputs and outputs similar to an RTU PLCs are frequently used for typical relay control sophisticated motion control process control Distributed Control System and complex networking Modbus TCP IP Modbus TCP IP simply takes the Modbus instruction set and wraps TCP IP around it Since TCP IP is the communications standard for the Internet and most networked computers this provides a simpler installation Modbus TCP IP uses standard Ethernet equipment Raven Modbus on UDP When Sierra Wireless AirLink modems are used in place of radios a Raven is connected to the central station host and aRaven is connected to each remote unit When the Raven is configured for Modbus with UDP the Raven connected to the host can store a list of IP addresses or names with matching IDs
52. Don t detect my modem I will select it from a list e Select Next Add Hardware Wizard Install New Modem h Select the manufacturer and model of your modem If your modem is not listed or if you have an installation disk click Have Disk Manufacturer Models Standard Modem Types a Standard 19200 bps Modem ES Standard 28800 bps Modem Standard 33600 bps Modem ES Standard 56000 bps Modem Ey This driver is digitally signed Tell me why driver signing is important lt Back Next gt Cancel Figure 3 4 Add Hardware Wizard Install New Modem f Select Standard Modem Types from the Manufacturers column g Select Standard 33600 bps Modem from the Models column Rev 3 0B Feb 08 154 Rev 3 0B Feb 08 Windows Dial up Networking DUN Tip f you have the speed for your modem configured as something other than the default use the Standard Modem that matches the speed you configured h Select Next You have selected the following modem ED Standard 33600 bps Modem WY Sy On which ports do you want to install it C All ports Selected ports Figure 3 5 Add Hardware Wizard Select Ports i Check Selected Ports j Select the COM port the modem is connected to commonly COM1 k Select Next Add Hardware Wizard Install New Modem St Modem installation is finished Y Your modem has been set up successfully If you want to change these settings double cli
53. IP address from Provider as part of the connection process it will also receive the DNS servers to use for resolving or translating names to IP addresses which it will automatically configure in the modem settings Unless your Raven will be used on a network with other modems or devices which have names internal to the local network or frequently changing IP addresses the DNS servers provided by Provider should be all you need If the Raven will be communicating with a device that has a domain name but changes its IP address frequently such as another AirLink modem using IP Manager or is on a network where devices are accessed by names rather than IP addresses you will want to put in an alternate DNS DNSUSER where that domain is updated such as the IP Manager server the remote modem is using or the listing of IP addresses to names is kept If you need to manually configure DNS in AceManager select DNS 75 Rev 3 0B Feb 08 IP Manager AT Name Value New Value Fonsi Modem DNS Server 1 68 28 58 11 ons2 Modem DNS Server 2 68 28 50 11 DNSUSER use Alternate ons 0 0 0 0 tc el DNSUPDATE DNS Updates o xl Figure 7 2 AceManager DNS DNS1 and DNS2 The primary and secondary DNS servers set by Provider when your Raven gets its IP address DNSUSER Set this if desired to an additional DNS server to query first before the primary or secondary just as a hosts file is queried first
54. MMLVL n Set the logging level for the host or module COM port n 0 No logging n 1 Host COM Port e n 2 Module COM Port DBGIPLVL n Sets the logging level for the IP subsystem n 0 No logging n 1 Log errors i e invalid corrupt packets etc n 2 Log the header of all received packets Note that this can quickly exhaust available space for the event log n 3 Log the header of all received and sent packets Note that this can quickly exhaust available space for the event log DBGPPPLVL n Sets the logging level for the PPP stack n 0 No logging e n 1 Log client events default n 2 Log server events n 3 Log client and Server events Telemetry Addr List Modbus commonly used with telemetry devices allows a connection via serial port to the modem Telemetry and Addr List commands are only used when the modem is in one of the Modbus start up modes Further Telemetry and the Addr List are available with all Raven line modems which have a serial port such as the Raven X and the Raven XT 131 20070914 Rev 3 0B Feb 08 Configuration Commands PRINTABLE VIEW AT Name Value New Value RKEY Radio Keying Enabled o y mvtye Modbus Variable Type o gt MVOFF Modbus Variable Offset o MVLEN Modbus Variable Length o x MVMSK Modbus VMask hex o IPL IP List Dial lo il y Figure 1 15 AceManager Telemetry IPL n IP List Dia
55. OFF for flow control XON and XOFF characters in data stream are escaped with the character 0x40 in data is sent as IPR n T O Port Rate Sets the data rate for the serial port DTE DCE C3x11 or C3x11E only Default is 115200 Cannot be configured in AceManager e n port rate 45 50 75 110 300 600 1200 2400 4800 9600 19200 38400 57600 115200 230400 QCVAD n Mode for answering data or fax with the A answer or via auto answer S0 1 C3x10 or C3x10E only Cannot be configured in AceManager 110 Raven 1x 111 n 0 Disable n 3 Data for one call n 4 Data for all calls default CTSE n Clear To Send Enable This feature asserts CTS when there is a network connection e n 0 Disabled Default n 1 Enable assertion of CTS when there is network coverage RS232 voltage levels Positive Network coverage Negative No coverage Tip Flow control AT Q will override this indication so if you want to use CTS to indicate network coverage flow control has to be off ATIQO MODEMHISPEED Set the internal serial link speed to the internal radio module e n 0 115200 default n 1 230400 NUMTOIP n Convert 12 digit number to IP e n 0 Use as name e n 1 UseasIP address PPPNOCARRIER n Provides a No Carrier message to a device connected to the serial port using PPP or CHAP when the cellular connection becomes unavailable e n 0 D
56. ROVI SI ON2 MSL MDN MI N MSI D SID NID Using Direct Commands to the Internal Hardware Use only if the ALEOS method is unsuccessful Activating the Modem 1 Set telnet timeout in to 20 minutes AT TELNETTI MEOUT 20 2 Save the telnet setting AT amp W 3 Verify ALEOS has established communication to the internal hardware ATI3 4 Put modem into passthru mode to by pass ALEOS This will allow direct communication with the wireless module for programming Entering passthru will take 10 15 seconds and will return an OK when it is complete AT APASSTHRU 34 Raven 1x 35 5 Verify you are in Passthru mode ATISTATUS 6 Unlock the module AT NAMLCK MSL 7 Set the MDN and MSID AT NAMVAL 0 MDN MSID 0 65535 8 Verify the settings are what you intended to enter AT NAMVAL 0 9 Start the IOTA session AT IOTASTART Status will be output until IOTA completes with IOTA Successful or 1012 ERROR 10 Reset the module ATIRESET 11 Press the reset button on the front of the modem When the modem restarts it should register on the network Data Link After you complete the IOTA session if you have a Data Link account you can set up Data Link in the modem Caution The Raven needs to be activated via IOTA with a standard Vision account before you can enter the Data Link settings Entering the Data Link configuration before the Raven is activated will prevent successful activation Put modem into
57. Rn name IP address Sets a domain name or IP address to send IP change notifica tions to Up to two independent IP Manager servers can be set using either AT IPMANAGER1 or AT IPMANAGER2 Updates to a server can be disabled by setting that entry to nothing for example AT IPMANAGER1 n l First IP Manager server n 2 Second IP Manager server name domain name IPMGRKEYn key Sets the 128 bit key to use to authenticate the IP update notifi cations If the key s value is all zeros a default key will be used If all the bytes in the key are set to FE then no key will be used i e the IP change notifications will not be authenticated AT IPMGRKEY 1 is used to set the key to use with AT IPMANAGERI while AT IPMGRKEY2 is used to the key with AT IPMANAGER2 n 1 First IP Manager server 20070914 Configuration Commands n 2 Second IP Manager server e key 128 bit key in hexadecimal 32 hex characters IPMGRUPDATEn m Sets the number of minutes to periodically send an IP update notification to the corresponding server This will occur even if the IP address of the Raven doesn t change IPMGRUPDATE1 is used to set the refresh rate to IPMANAGER1 while IPMGRUPDATE2 is used with IPMANAGER2 If the value is set to 0 then periodic updates will not be issued i e IP change notifications will only be sent when the IP actually changes n l First IP Manager server n 2 Second IP Manager server
58. SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Notwithstanding the foregoing in no event shall Sierra Wireless and or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the Sierra Wireless product Portions of this product may be covered by some or all of the following US patents 5 515 013 5 629 960 5 845 216 5 847 553 5 878 234 5 890 057 5 929 815 6 169 884 6 191 741 6 199 168 6 339 405 6 359 591 6 400 336 6 516 204 6 561 851 6 643 501 6 653 979 6 697 030 6 785 830 6 845 249 6 847 830 6 876 697 6 879 585 6 886 049 6 968 171 6 985 757 7 023 878 7 053 843 7 106 569 7 145 267 7 200 512 D442 170 D459 303 and other patents pending This product includes technology licensed from QUALCOMM 3G Licensed by QUALCOMM Incorporated under one or more of the following United States patents and or their counterparts in other nations 4 901 307 5 056 109 5 101 501 5 109 390 5 228 054 5 267 261 5 267 262 5 337 338 5 414 796 5 416 797 5 490 165 5 504 773 5 506 865 5 511 073 5 535 239 5 544 196 5 568 483 5 600 754 5 657 420 5 659 569 5 710 784 5 778 338 Manufactured or sold by Sierra Wireless or its licensees under one or more patents licensed from InterDigital Group 2008 Sierra Wireless All rights reserved AirCard and Heart
59. ain wireless networks of any size by enabling you to quickly configure an entire group of Sierra Wireless AirLink modems to the same parameter settings using templates built with AceManger To ensure your implementation is optimal users can easily see when modems are out of contact and periodically poll each device for performance statistics AceView AceView is an efficient status and connection monitoring application with a low profile easy to read interface 68 240 129 7 Bytes Sent 35 077 862 Bytes Revd 400 658 271 a Connection Duration 00 03 12 SERRA piooLeoo vasosaor Figure 1 5 AceView 12 Rev 3 0B Feb 08 Introduction to the Raven Setup Wizard A quick and easy way to activate and configure your Raven to connect to the Sprint cellular network is by using the AceWare Setup Wizard Z Sierra Wireless Setup Wizard v20080102 Modem Doctor Modem Doctor is a troubleshooting and diagnostics utility This utility will allow you to get a log file of the Raven activity which you can then send to Sierra Wireless support erase the current configuration completely and temporarily set the Raven to a known configuration to aid in trouble shooting SOS mode 13 Rev 3 0B Feb 08 Introduction to the Raven Welcome _ SIERRA WIRELESS maant OF THE WIR ac Welcome to Sierra Wireless s ModemDoctor This application can be used to perform several diagnotics or troubleshooting actions Select
60. al AT command e method P UDP e method T TCP e method N Telnet e d d d d IP address or domain name e ppppp the port address Examples ATS53 T192 168 100 23 12345 ATS53 foo earlink com Telnet to the specified IP at port 12345 ATS53 192 168 100 23 12345 Query the specified IP at port 12345 ATS53 12345 Query port 12345 Z Reset the Raven In AceManager this command is performed with the Reset option on the toolbar Tip DATZ 1 will disable Z amp W Writes all changed modem settings If this command is not issued any modified values will revert back to their previous values at modem reset Cannot be configured in AceManager 104 Raven 1x 105 CICB n Mode for answering data with the A answer or via auto answer S0 1 Cannot be configured in AceManager C3x11 or C3x11E only n 0 Data n 1 Speech n 2 Data once 10 minute timeout DATE mm dd yyyy hh mm ss Sets and queries the internal clock Either the date and time can be specified or simply one of the two can be specified in which case the unspecified value will remain unchanged The date and time are always specified 24 hour notation e mm dd yyyy date in month day year notation hh mm ss time in 24 hour notation DPORT n The modem s Device Port which the modem is listening on for inbound packets data polls Can also be set with the command S110 e n 1 65535 HOSTPAP n Use PAP to request the
61. al Connect Refresh Refresh All Write Reset Load Save Copylt Clear Update PRL Figure 5 6 AceManager Copy c Remove settings which are specific to your master modem or verify settings are applicable to all your modems Rev 3 0B Feb 08 46 Configuring your Raven Note Some of the configuration settings are specific to individual modems You do not want to have those settings in your saved template otherwise the modems you configure with the template could cease to work with the cellular or local network Cellular Technology specific settings the CDMA EV DO group MODEMNAME gt HOSTPRIVIP gt HOSTPEERIP HOSTUID gt HOSTPW d Click the Save button on the toolbar AirLink Wireless Ace File Modem Template Tools Help E El 6 x a Disa Connect Refresh Refresh All E Write Reset Load Save Copy Clear Update PRL Auto Refresh Disabled i e Type in a file name that is descriptive of the template so you can find it easily later and save it to a location on your computer Look in Wireless Ace Templates v Q a A 9600CCT Switch Auto Answer C3210 Quiet xml 9600CCT Switch Auto Answer C3210 xml My Recent 9600CCT Switch Auto Answer C3211 Quiet xml Documents Raven_ DEN_N3213_C5D_082506 xml Desktop My Documents My Computer Files of type Wireless ce Templates xml i C Open as read only My Network Figure 5 7 AceMana
62. al Code T D tJ Figure 8 1 AceManager Misc The destination port for the modem at the host needs to match the device port DPORT in use on all the modems at the remote sites For example if the remote modem s device port DPORT is 12345 then the Modbus host modem s 53 destination port should be set to 12345 Take note of or set the Device Port setting in DPORT to configure the destination port on the remote modems 79 Raven 1x 80 2 Configure the default mode for start up In AceManager select UDP in the side menu Select the appro priate MD mode from the drop down menu GROUPS MODEM DATA PRINTABLE VIEW INFO AT Name Value New Value IE MD Startup Mode Default DB9 Serial STATUS Tae Sees se2 UDP Auto Answer 00 Normal AT command COMMON 01 SLIP Misc S83 UDP Idle Timeout 02 PPP Serial top HOR UDP Auto Answer Response upp y UDPLAST UDP Connect Last Dynamic1P arp Allow Any IP PPP Ethernet 23 Modbus RTU Binary PassThru UALL Allow All UDP 33 BSAP sup 63 Variable Modbus gt 73 Reliable UDP P Al ers pie 83 UDP Multicast riends Sess oes USD UDP Serial Delay LOGGING Figure 8 2 AceManager UDP MD e MD13 Modbus ASCII MD23 Modbus RTU Binary e MD33 BSAP MD63 Variable Modbus individual parameters are set up manually 3 Configure IP addresses for the Modbus IDs The last step of configuring
63. an action to perform Download diagnostics data Erase the modem s non volatile data Put the modem in SOS mode Downloads diagnostic data including the contents of the modem s NVRAM from the attached modem which can be sent to Sierra Wireless support to aid in troubleshooting cos Figure 1 6 Modem Doctor Modem Doctor USB 1 Open the ModemDoctorUSB exe 2 Select any one option Note If you are using USB port as serial then USB device is set to o and if you are using the default option then the USB device is set to 1 The available port is automatically detected Passsword is the fault password 3 Press Erase The modem will then reset Note If you erase the fatory defaults will be restored USBnet is the factory default port 14 Introduction to the Raven Modem Doctor USB Modem Connection Connected to USB Serial fiz Auto Detect Port Settings m Baud Rate Data Bits Parity Stop Bits Flow Control gt 115200 y E lt None fi Nne y Connected to USB Net AirLink USB Ethemet ANDIS 2 Packet Schedul y Password Erase NY Data Cancel Figure 1 7 Modem Doctor USB connection Connecting to the Sprint Network The Raven uses Sprint as an ISP Internet Service Provider to connect you to the Internet Steps of a connection 1 When your Raven is powered on it automatically searches for cellular service using 1x 2 Your Raven establ
64. and amp S Vn Command Response Mode e n 0 Terse numeric command responses e n 1 Verbose command responses Default Xn Extended Call Progress Result mode n 0 Turn off extended result codes Default n 1 Turn on result codes This adds the text 19200 to the CONNECT response amp Cn Set DCD mode n 0 Always assert DCD n 1 Assert DCD when in a data mode UDP TCP PPP or SLIP Default e n 2 Assert DCD when the modem has network coverage 20070914 Rev 3 0B Feb 08 Configuration Commands Dn Set DTR mode n 0 Ignore DTR same effect as HW DTR always asserted same as S211 1 n 2 Use hardware DTR same as 211 0 amp Sn Set DSR mode n 0 Always assert DSR Default n 1 Assert DSR when in a data mode UDP TCP PPP or SLIP Default e n 2 Assert DSR when the modem has network coverage Tip S211 can also be used to request that DSR is always asserted If S211 is set to 3 and amp S is changed to a non zero value S211 will be changed to 7 APPP Set modem operation to PPP mode Cannot be configured in AceManager ASLIP Set modem operation to SLIP mode DTR must be asserted amp D0 or 211 1 Cannot be configured in AceManager Qn Set or query the serial port flow control setting e n 0 No flow control is being used e n 1 RTS CTS hardware flow control is being used n 4 Transparent software flow control Uses escaped XON and X
65. and sent to the remote IP address port or the Raven and any packets received from the same IP port destined for the device port of Raven see DPORT are disassembled and dumped onto the serial line A UDP session is initiated by one of the following events e Using the Dial UDP DP AT command example ATDP192 168 3 23 3456 Setting the Startup Mode Default MD to 3 UDP so that a UDP session is entered automatically when the modem registers onto the network Serial data will be sent to the IP port specified in 53 Incoming UDP packets will be processed out the serial port if e UDP auto answer is enabled S82 2 e The destination IP address matches that in 53 if Friends Mode is enabled the IP address also needs to be present on the Friends List e Or allow any IP is set AIP 1 The modem is in AT mode not in a current UDP or TCP session UDP packet assembly is affected by the values of S50 PAD Forwarding Time out and 551 PAD Forwarding Character Data received in the serial buffer will be transmitted when the idle inter character time out specified in S50 in tenths of seconds occurs or when a character is received that matches 551 if non zero UDP Auto Answer UDP auto answer previously called UDP half open is set with S82 2 When set the Raven will automatically establish a UDP session to the source IP address and port of the UDP packet received The Raven will remain locked to this one 61
66. ard installations of Microsoft Windows XP and 2000 include a generic modem driver which will work with your Raven 1 Connect the Raven a Connect the modem to the computer with a DB 9 cable or the USB port in serial mode b Plug in the AC adapter connect the antenna s and power on the modem 2 Install the driver a Select Start gt Control Panel gt Phone and Modem Options in Classic View 152 Windows Dial up Networking DUN Phone and Modem Options Dialing Rules Modems Advanced 2 o The list below displays the locations you have specified Select the location from which you are dialing Locations Location Area Code O My Location 510 Figure 3 1 Phone and Modem Options b Select the Modems tab Dialing Rules Modems Advanced B gt The following modems are installed Modem Attached To Figure 3 2 Phone and Modem Options Modems c Select Add Rev 3 0B Feb 08 153 Windows Dial up Networking DUN Add Hardware Wizard Install New Modem oe Do you want Windows to detect your modem Sy Windows will now try to detect your modem Before continuing you should 1 If the modem is attached to your computer make sure it is turned on 2 Quit any programs that may be using the modem Click Next when you are ready to continue IV Don t detect my modem will select it from a list Figure 3 3 Add Hardware Wizard d Check
67. automatically answers the call with modem tones Verify outgoing calls 1 Connect the modem to your computer with a serial cable Using a terminal emulation program HyperTerminal set up for 9600bps 8 data bits no parity and 1 stop bit 2 Enter the command ATD phone number For the phone number enter a known phone number including the area code for which you can hear ring such as your office phone 14 Commission the Raven Modem on Site The following steps represent a guideline and makes assump tions that the modem has been verified previously in a controlled environment a Install the Raven modem verifying that all power and antenna cables are correctly secured Verify that the Raven modem powers up and that the Chan Link and Reg lights blink in unison Connect the Raven modem to the laptop computer via a straight through RS232 cable or connect the serial cable from the modem to a USB to serial device that has been previously installed on the laptop Using a terminal emulation program HyperTerminal set up for 9600bps 8 data bits no parity and 1 stop bit verify the signal strength For the Raven C3210 Enter the command AT RSSI This will respond back with a signal strength measure ment represented in dBm The value must be better than 100dBm for the modem to function and it is strongly recommended that 90dBm or better be used as a minimum value For the Raven C3211 Enter the command AT CSQ
68. ble Rev 3 0B Feb 08 87 SNMP Simple Network Management Protocol SNMP Configuration To configure your Raven to work as an SNMP agent you can use either AceManager or a terminal connection to configure the modem using AT commands In AceManager the SNMP commands are all part of the Other group under the Common group There are only three commands to set for SNMP in the Raven the listening port the security level and the trap destination GROUPS MODEM DATA PRINTABLE VIEW NAAA esuTp Enable time update o Y COMMON gt A gt Misc SNTPADDR SNTP Server Address Serial TCP upp DNS Dynamic IP PPP Ethernet PassThru SMTP SNMPPORT sump Port SNMPSECLVL snmp Security Level o sNMPTRAPDEST SNMP Trap Destination IP 0 Other Friends qPR_ mu paa SNMPCOMMUNITY SNMP Community String Figure 9 1 AceManager Common gt Other Listening Port SNMPPORT sets the port for the SNMP agent to listen on If set to zero default SNMP is disabled Tip SNMP generally uses port 161 however most Internet providers including cellular block all ports below 1024 as a security measure You should be able to use a higher numbered port such as 10161 Security Level SNMPSECLVL sets the security level and which version of SNMP communications are used e 0 Nosecurity required SNMPv2c and SMNPv3 commu nications are allowed 1 Authentication required SNMPvy
69. certain model numbers of the Raven will be noted Caution Symbols listed with commands such as amp or are part of the command and must be included Commands with symbols other than may require PassThru mode Rev 3 0B Feb 08 54 6 Data Communication and Host Modes e Basic Modes e Serial Modes Data Communication Rev 3 0B Feb 08 The Raven plays the part of a HOST when a computer or another device is connected directly to its port and routes data to from the connected device to the cellular network Caution The Raven moves data from one port to the cellular network in a simple one to one routing lt does not employ a routing table or any complicated routing protocol Tip f you need to have one to many routing you can connect the Raven to a router The router would provide the multiple routing and the Raven would provide one to one for the router to the cellular network and the Internet As the host the Raven can use different communication modes Basic Modes e AT The Raven accepts and responds to standard AT commands e PassThru Direct connection to internal hardware OEM Module of the Raven Telnet The Raven auto answers TCP connections to allow terminal emulation using remotely using the cellular connection Tip By default the Raven is in AT Mode and allows AT Commands to be entered via terminal connection through the local port connection or remotely through the cellula
70. ck the Phone and Modem Options icon in Control Panel click the Modems tab select this modem and then click Properties Figure 3 6 Add Hardware Wizard Finish l Once the modem driver is installed select Finish 155 Rev 3 0B Feb 08 Windows Dial up Networking DUN 3 Configure the driver When you return to the Phone and Modem Options window you should see the newly installed modem attached to the correct COM port Phone and Modem Options Dialing Rules Modems Advanced B gt The following modems are installed Modem Attached To f2 Standard 33600 bps Modem COM1 Howey Figure 3 7 Phone and Modem Options Modems a Highlight the modem and select Properties Standard 33600 bps Modem Properties General Modem Diagnostics Advanced Driver Standard 33600 bps Modem Device type Modems Manufacturer Standard Modem Types Location Unknown Device status This device is working properly If you are having problems with this device click Troubleshoot to start the troubleshooter Troubleshoot Device usage Use this device enable v Figure 3 8 Modem Properties 156 Windows Dial up Networking DUN b Select the Modem tab General Modem Diagnostics Advanced Driver Port COM1 Speaker volume Maximum Port Speed Dial Control Figure 3 9 Modem Properties Modem c Maximum Port Speed should be set to 1
71. ctly with the internal hardware PassThru mode disables the use of ALEOS in the modem Any features available using ALEOS are not usable when the modem is in PassThru mode In Pass Thru mode the settings available are those of the internal hardware The Raven C3211 in PassThru mode can save settings internally like a conven tional analog modem The Raven C3210 or C3216 in Pass Thru mode can not The best machines for use in circuit switched mode are ones that can provide their own INIT or setup strings and or issue AT commands For customers who have unintelligent machines who still need to have the modem ready to behave in a certain way such as Auto Answering circuit switched data calls there is a feature in the modem called the INIT STATE For CDMA 1x circuit switched configuration requires a voice plan account with your carrier not a 1xRTT data plan 1xRTT features are not compatible with the circuit switch configu ration Voice plan speeds are generally lower than those of a data plan Itis generally not easy to switch from one plan to the other Configuring Circuit Switch The Raven needs to be configured to enter into PassThru after start up You can use AceManager preferred or direct serial communication to configure the Raven to work in PassThru mode and for circuit switched communications In the UDP group select the MD command and choose 07 PassThru 138 Raven 1x GROUPS
72. d Enter the password The default password will be entered for you 44 Configuring your Raven e Select OK COM1 File Modem Template Tools Help Sierra Wireless AceManager Rev 3 0B Feb 08 BS E Connect Refresh Refresh All Of aw H E x Disconnect Write Reset Load Save Copy Clear Update PAL Auto Refresh Disabled INFO AT Name Value AE A NETPHONE Phone Number 15103056113 STATUS parce sana DEVICEID Device ID DxD00001FEOO2EA1F1 COMMON Modern EID IMEI 355634003366694 Serial ETHMAC Ethernet Mac Address 00143E009D9B TCP UDP Modem Type PinPoint E EDGE ENS Modem Name 355634003366694 Dynamic IP PPP Ethernet IL laLeos Software Version E3314E_3 1 10 072 Dec 5 2007 PassThru SMTP Modem Hardware Configuration 06080004000100000000000000000000 Other Modem Software Version REVISION 02 002 Low Power Friends Modem Hardware Version Mmc75 Loceinc bootversion fama O aa MSCI Version 5 PINPOINT EDGE HSDPA Figure 5 3 AceManager Connected PRINTABLE VIEW 3 Enter the configuration options a On the left side of AceManager is the Groups menu Select the appropriate group as needed or directed b Enter your changes in the New Value column by typing in the desired change or using the drop down menus c The current configuration is shown in the Value column Value New Value Auto Answer lo v rcp Connect Timeout 30 Tcp Idle
73. d d d Enters an ID and IP address into the Modbus List ID is a hexadecimal value 0 to 64 hexid ID e d d d d IP address or name 1x EV DO This group includes commands specific to 1x and EV DO If you are not connecting to a modem which uses EV DO or 1x you will not see this group in the menu Figure 1 17 AceManager 1x EV DO CTA n Inactivity timer in seconds Typical network settings cause a link to go dormant after 10 to 20 seconds of inactivity no packets transmitted or received This time can be shortened to release the physical RF link sooner when the application only transmits short bursts n 0 Allows the cellular network to determine the inactivity timer n seconds maximum 20 seconds QCMIP n Mobile IP MIP Preferences On a Mobile IP network a device connects to the network using PPP During the negotiation process the Raven is NOT required to present a username and password to authenticate because the authentication param eters are stored in the modem itself n 0 Disabled SIP only n 1 MIP preferred n 2 MIP only 134 Raven 1x 135 Note Your account with your cellular carrier may not support Mobile IP NAMLCK nnnnnn The NAMLCK is the modem s 6 digit OTSL One Time Subsidy Lock MSL Master Subsidy Lock or SPC Service Provisioning Code Your cellular carrier will provide the unlock code nnnnnn 6 digit unlock code Caution f the number is accepted by
74. de OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current n status 8 fixObtained OBJ ECT TYPE SYNTAX INTEGER no 0 yes 1 MAX ACCESS read only STATUS current n gps 1 satelliteCount OBJ ECT TYPE SYNTAX INTEGER MAX ACCESS read only STATUS current n gps 2 latitude OBJ ECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current n gps 3 longitude OBJ ECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current n gps 4 END Display Responses The string that is displayed for these objects is the same display for the corresponding AT Command Object AT Command phoneNumber NETPHONE devicelD DEVICEID electroniclD 13 aleosSWVer 11 Rev 3 0B Feb 08 SNMP Simple Network Management Protocol Object AT Command aleosHWVer 11 modemSWVer 12 modemHWVer 12 date DATE otaProgrammingEnable OPRG devicePort DPORT netUID NETUID netPW NETPW requestPAP HOSTPAP destinationAddress S53 destinationPort S53 serialPortSettings 23 serialPortFlowControl Q ipAddress NETIP netState NETSTATE netChannel NETCHAN rssi NETRSSI serialSent not applicable for Raven E serialReceived not applicable for Raven E hostMode HOSTMODE powerMode POWERMODE PinPoint line modems only fixObtained PinPoint line modems only satelliteCount PinPoint line modems only
75. e command string will vary depending on the needs of the connected device For example some devices need DTR to be high while others need DTR to be ignored For a full listing as well as parameters and defaults refer the AT Command appendix Caution The only commands that can be used in the string are those which do not require ALEOS All AT Commands beginning with an asterix require ALEOS Tip The model number of your modem is on the label on the top of the case example Raven 1x C3211 S or Raven CDMA C3210 139 20070914 Circuit Switch Communications Commands Specific to the Raven 1x C3210 and C3216 The command string cannot contain any spaces commas the plus symbol or a semi colon If an AT command needed for the string contains a plus or comma for example IFC 0 0 you will need to designate a break character since you cannot use the standard break of for the plus to be read and a replacement for the comma The break and comma designations need to be at the end of the PTINIT command and separated with commas During the INIT sequence the modem looks at the entire command before executing the AT command string If there are replacement values it will perform the appropriate replacement before executing the AT command Table 2 1 Example for the Raven C3210 and C3216 Command Components AT PTINIT AT amp C1S0 1 QCVAD 4 IFC 0 0 AT PTINIT Include this portion only if you will not be ent
76. e separately after the modem has been activated Test Modem Setup Verify your Raven is properly configured and connecting on the Sprint network Setup a DUN Connection Create a Dial Up Networking entry for local connection This part of the setup is only needed if you will be using your Raven to connect directly from a computer to the Internet or other network Click Next when you have selected your desired options Note Based on your selections you may not need to do all of the following Wizard steps 4 Optional Update ALEOS On occasion Sierra Wireless releases updates to the firmware for your modem These updates can include new features as well as bug fixes To make sure your modem is at optimal performance it is recommended to Check for Updates and Update Now if an update is found Note While checking for ALEOS Firmware updates the Setup Wizard uses the Internet connection on your computer to connect to the Sierra Wireless server Your Raven is not connected to the wireless network for this process Press Check for Updates to communicate with AirLink servers and check if updates Check for Updates for your modem are available Press Update Now to update your modem s firmware This operation will take a few moments to complete Figure 3 5 ALEOS Update Tip You can download current ALEOS firmware from the Sierra Wireless web site and install it separately 20070914 Activating your Raven on the Spr
77. e OK another carriage return and new line if V 1 Note These commands work for the port on which they are executed For example if the user types ATE1 and then AT amp W using a serial port connection it will set the serial port to Echo On PassThru Mode In PassThru mode the Raven does not behave normally all port communication is passed directly between the internal hardware and the computer connected directly to the modem This mode can be used to configure hardware specific settings For example provisioning troubleshooting communicating with legacy equipment etc Caution ALEOS is disabled in Pass Thru Mode You cannot use most ALEOS specific commands while the modem is in Pass Thru Mode While in PassThru mode you also cannot use AceManager to connect with the PinPoint Issuing the AT APASSTHRU from a terminal emulation enters this mode The modem responds with OK at which point a direct connection to the internal hardware is estab lished You can also configure the modem to enter PassThru mode on start up using MD Tip PassThru can only be exited by resetting or power cycling the modem This mode cannot be entered via a remote Telnet session You can configure a string of AT commands to be sent to the Raven when it enters PassThru and other PassThru settings INFO AT Name Value New Value ASE PTINIT Passthrough Init String STATUS _ d a aaa PTREFRESH Passthrough Init Refresh Min
78. e nanana 77 Supervisory Control and Data Acquisition SCADA 00 0c cece nr eens 78 Programmable Logic Controller PLC 0 0 0 ccc ccc eee ne tee ene e een eae 78 Modbus TOR AP uan di ai o aaa anti 78 Raven Modbus on UDP oooccccccc ccc tetas 78 Configuring the Raven at the Polling Host for Modbus on UDP 0 00 cece es 79 Configuring the Remote Ravens for Modbus with UDP 0000 c cece cece eee 82 SNMP Simple Network Management Protocol 0o ooo ooo 87 Management Information Base MIB ccc cece cence eee e ene e ene nenaes 87 SNMP Traps xiii a A dae da tite Meee alan adi le 87 SNMP Contigurations sic cca ces bas bbe hak howe beaks CRG Ce chee bee Pea Dee Pew ew Dew ae 88 Listening PORE ari ds Ak heise are fata cera sain yah ale at RA A Ate ans Madea aed 88 Security Level occcecsaawtet sarea as ar ed Reatard hee AR 88 User Name and Password oooccocccoc nett eetenee 89 Trap Destination iaa Leese died daha siesta e dd ee aden e a 90 Community SIINO rrio ri A i da wae aida dor 90 SNMP MIB Definition Sample ooococccccccc eee nett eens 90 Display R SPONSES j 5i0hccuaradd ie cede onensL Poon aa oe heeded ee hens 94 Product ID sai ci aia 95 Configuration Commands ei cirirrdrrr rar sos 96 Into Intormatio ios i res is e a a ea 96 DEVICEID si cnautrese paa manda passes AAA E 97 NETPHONE Z diigon naeia a ios 97 ON AE A 97 Mas ados AN A E A A ee Si 97 Information Display
79. e passed to the OEM module before entering PASSTHRU mode e g AT amp S1V1 etc e string AT command s 20070914 Configuration Commands PTREFRESH n Number of minutes of inactivity in PASSTHRU mode to resend the PTINIT string to the hardware module e n 0 Disabled e n 1 255 minutes RESETPERIOD n In PASSTHRU mode modem will be reset after this period if no data has been sent or received Value is in hours n 0 Disabled e n 1 255 hours SMTP SMTP Simple Mail Transfer Protocol is the de facto standard for email transmission across the Internet The Raven can send messages using SMTP if it has been configured to use a mail server Note You cannot send an Email with your Raven unless the Email server you have configured allows your Raven as a relay host Talk to your network administrator to ensure you can send email through the email server using your Raven SMS Short Message Service is another way to send messages via the cellular network Most SMS commands require the modem to be in PassThru mode Note SMS may not be supported by your account with your cellular carrier GROUPS MODEM DATA PRINTABLE VIEW INFO AT Name Value New Value Spa ay ae SMTPADDR SMTP Server IP Address STATUS PS eeEe SMTPFROM From email address COMMON Misc SMTPUSER User Name optional Serial _ TCP smTppw Password optional UDP DNS SMTPSUBJ SMTP Message Subject Dy
80. e used with AceManager Example 354 send in progress 250 sent ok 20070914 Rev 3 0B Feb 08 Configuration Commands SMTPSUBJ subject Allows configuration of the default Subject to use if one isn t specified in the message by providing a Subject xxx line as the initial message line e subject message subject SMTPUSER user The email account username to authenticate with the SMTP server SMTPADDR for sending email e user username maximum 40 characters Note Not required to use SMTP settings but may be required by your cellular carrier Remarque CMGD n flag This command is used to delete one or several messages for C3 x11 or C3x11E only Requires PassThru mode n 0 9 Index number of the message location e flag 0 Delete message at location e flag 1 Delete All READ messages e flag 2 Delete All READ and SENT messages e flag 3 Delete All READ SENT and UNSENT messages e flag 4 Delete All messages Caution There is no confirmation required CMGR n Read a message for C3x11 or C3x11E only Requires PassThru mode n 0 9 Index number of the message location CMGS phone body Sends an email using SMS The phone number is specified first Then the body of the mes sage is entered The message is terminated and sent by entering Ctrl Z on an empty line e phone phone number 124 Raven 1x 125 body message body Note E mail is ava
81. eceives a new IP address but at the time interval as well The data traffic could be billed by your carrier Each update is a total of 68 bytes from the modem with a 50 byte total response from the server for a round trip update of 118 bytes interval total bytes per minutes day 24 hours 10 16992 bytes 30 5664 bytes 60 2832 bytes 500 339 84 bytes Eairlink com As a service Sierra Wireless maintains a IP Manager servers which can be used for any AirLink modem 74 Note The IP Manager service from Sierra Wireless is currently not a guaranteed service though every effort is made to keep it operational 24 7 Rev 3 0B Feb 08 IP Manager e DOMAIN eairlink com e IPMANAGER edns2 eairlink com e IPMANAGERZ2 eairlink com Tip When using the IP Manager service offered by Sierra Wireless since there are many modems using the service it is even more imperative to have a unique name for your modem Understanding DNS The Raven has the ability to query DNS servers in order to translate domain names into IP addresses This allows you to use domain names in place of IP addresses for most of the configuration options requiring IP addresses This is important if your Raven will need to contact another modem or other device that has a domain name but an unknown or dynamic IP address such as another remote Raven using IP Manager Configuring DNS Generally when your Raven receives its
82. econds to wait for a TCP connection to be established when dialing out e n seconds S60 n Telnet Client Echo Mode e n 0 No Echo n 1 Local Echo Default e n 2 Remote Echo S221 n Connect Delay Number of seconds to delay the CONNECT response upon establishing a TCP connection OR Number of tenths of seconds to delay before outputting ENQ on the serial port after the CONNECT when the ENQ feature is enabled 112 Raven 1x Dynamic IP PassThru 113 n 0 255 TCPS n TCP connection time out TCPS units Specifies a time interval upon which if there is no in or outbound traffic through a TCP connection the connection will be terminated e n 0 minutes e n 1 seconds TCPT n Interval to terminate a TCP connection when no in or outbound traffic This value affects only the TCP connection in TCP PAD mode e n interval Caution TCPT should never be 0 when using the TCP mode A broken TCP session can result in the modem being left with a TCP half open connection that can only be terminated with a reset ENQ n Outputs an ENQ 0x05 after the TCP CONNECT delayed by the Delay Connect Response time S221 e n 0 Disabled Default n 1 Enable ENO on CONNECT UDP This group includes commands specific to UDP serial commu nications AT Name Value New Value mo startup Mode Default DB9 Serial 00 y sez UDP Auto Answer o f y se UDP Idle Time
83. ection To disable Keepalive set IPPING to 0 default setting Note 15 minutes is the minimum time which can be set for Keepalive If you set IPPING for a value less than the minimum the minimum value will be set e IPPINGADDR sets the IP address you want to use for the connection test Caution f IPPINGADDR is left blank or is set to an invalid IP address example an IP which is unreachable or one which is not a valid IP address modem performance will be adversely affected Data usage using Keepalive Keepalive is an optional feature If you frequently pass data with your modem you most likely do not need to have Keepalive enabled When using Keepalive be aware that a ping moves approximately 66 bytes of data over the network 68 Data Communication and Host Modes and is billable by Sprint The following IPPING settings will incur approximate monthly data usage in addition to any other data usage IPPING Estimated Usage 15 minutes 400k month 30 minutes 200k month 60 minutes 100k month 120 minutes 50k month Rev 3 0B Feb 08 69 7 IP Manager e Understanding Domain Names e Using IP Manager with your Raven If you have a fleet of Sierra Wireless AirLink modems or even e Understanding DNS if you only have one it can be difficult to keep track of the current IP addresses especially if the addresses aren t static but change every time the modems connect to Provider If you
84. ed in AceManager without AT Commands Listed ooo ooooomoo o 97 Rev 3 0B Feb 08 3 Contents Stallone id 98 HOSTMODE verosrrsaias al A a iia 98 NETCHAN 00 a BAG A A ida 98 FNETERRIO a o A a at A A A O A a E o a 98 NETA A A tad da a 98 SN ETOP Va Sa do add bis 99 NETRSSI A A A A A A oe ta cake Dd Eee 99 N S PRV a a o Ao oe 99 NETSTA TE A A A Ata Se 99 PRES TATU Pa a da tdo ae ad bs 99 FHWTEMBP Roc a dad ta 100 Fr A Aaa oad wea ae 100 Information Displayed in AceManager without AT Commands Listed 0000 cece eae 100 AT Commands Requiring PassThru Mode 6 cece eee e nena 100 CBIR iicdia co A AAA AS ete D ae 100 HEMIP is asi a a a wea ance 100 CS QO iia aa PE dob dan eed WA ad teehee ad werd Pag athe rara Depa Real bea 100 FOSA A A ae ats aa ieee ie aca 100 FECIO A A A bun wk Reh AMES Su hae ded 101 GSNe sion taht aioe een el wt aceite ie edad oh dana vad AA AE AA EA es 101 EWA ccd tase anaia ela A ad 101 EMPRESA do 101 FU A O cds itis 101 ASS A aa Ste actor 101 STATUS a AA SA A ac Si neal RANA ad 101 COMMON A tad 102 Mise Miscellaneous nit A A a A toi 102 ARA A AO A A A ESA Ae duran a a A da 102 A OR RO E ach cs Seoths 102 A tht NP A A A A O seh tah ale 102 D method d d d d ppppp or DI method name ppppp eee eee 103 DRE A Ses ac A tenes Ata ane ee Aa ion 103 A A dapat tests scab Saath sac Sa sad 103 OA A A NS A Ace a scala eth a neh tte 104 OPRG i bias cede Cie do
85. environ ments Key applications include utilities manufacturing automation oil and gas SCADA telemetry Homeland Security and asset monitoring rower ey SOCS Figure 1 1 Sierra Wireless AirLink Raven ALEOS ALEOS the embedded core technology of the Sierra Wireless AirLink products simplifies installation operation and mainte nance of any solution and provides an always on always aware intelligent connection for mission critical applications ALEOS enables e Persistent Network Connectivity e Over The Air OTA Upgrades e Wireless Optimized TCP IP e Real Time Notification e Extensive Machine Protocols Packet Level Diagnostics e Device Management amp Control Rev 3 0B Feb 08 Introduction to the Raven e Protocol Spoofing POWERED BY Figure 1 2 Powered by ALEOS rm AceWare A wireless solution is not complete until you have software tools to manage the devices monitoring your valuable equipment AceWare is the device management and monitoring application suite for Sierra Wireless AirLink products powered by ALEOS e AceManager e AceNet e AceView e Setup Wizard e Modem Doctor These modem utilities except AceNet are free of charge to those who own Sierra Wireless AirLink modems You can download the applications and their user guides from the Sierra Wireless AirLink Solutions web site http www sierrawireless com support Contact your dealer or Sierra Wireless representa
86. er or http www modbus org Telemetry Telemetry is an automated communications process by which data is collected from instruments located at remote or inacces sible points and transmitted to receiving equipment for measurement monitoring display and recording Trans mission of the information may be over physical pairs of wires telecommunication circuits radios or satellite Remote Terminal Unit RTU Modbus was originally designed to be used in a radio environment where packets are broadcast from a central station also called master or host to a group of remote units Each remote unit Remote Terminal Unit RTU has a hexidecimal identification number 1D The first part of the broadcast packet contains an RTU ID which corresponds to the ID of one of the remote units The Modbus host looks for the ID and sends to only the unit with the matching ID The RTU would then reply back to the central station Rev 3 0B Feb 08 77 Raven 1x 78 The RTU connects to physical equipment such as switches pumps and other devices and monitors and controls these devices The RTU can be part of a network set up for Super visory Control and Data Acquisition Supervisory Control and Data Acquisition SCADA Supervisory Control and Data Acquisition SCADA describes solutions across a large variety of industries and is used in industrial and engineering applications to monitor and control distributed systems from a master location S
87. er responsible for providing IP addressing and routing for the mobile end device Secondary HA 255 255 255 255 Secondary Home Agent xx xKH RKH RKH The reserve or backup home agent responsible for addressing and routing in the event the Primary HA is unavailable Figure 3 11 Setup Wizard Vision Home Agent IP Addresses d The Shared Secret Password should be entered for you Enter the Vision password you configured on the Sprint website HA Shared Secret Password ERE The secret password used to authenticate on the primary and secondary Home Agents This is provided by the carrier or HA administrator Vision Password The password required by the Authentication Authorization and Accounting server This is provided by the carrier or 444 administrator Figure 3 12 Setup Wizard Vision passwords 7 Test Modem Setup Your connection of your Raven to the Internet is tested using the Sprint cellular network 27 20070914 Note These screens will only be displayed if Private Networking Data Link is selected Rev 3 0B Feb 08 Activating your Raven on the Sprint Network Congratulations Your modem is properly configured Y Channel 75 Yo nss CT L Y Status Network Ready MN IP Address 68 27 127 188 Y Ping WWW sierrawireless com Figure 3 13 Setup Wizard Connection Test Green checks in the boxes indicate the tests were succes
88. erently use the name of the PPP connection you made earlier Connect Sierra Wireless Airlink Modem PR SS A SS ES User name Password C Save this user name and password for the following users Dial 10001 Figure 3 31 DUN Connection Tip Generally you will not need to enter a Username or Password If you do need to enter either you can enter these parameters beforehand using NETUID and NETPW 2 Select Dial to connect to the modem and the cellular network When you re connected an icon should appear in the system tray showing the connection status i Sierra Wireless Airlink Modem is now connected Speed 115 2 Kbps Figure 3 32 Connection indicator 169 Rev 3 0B Feb 08 Windows Dial up Networking DUN Caution For DUN connections on a Windows Mobility or other non personal computer the DNS settings may not be configured with the DUN connection You may need to go into the network settings and add DNS servers manually 170 WR _ a SIERRA WIRELESS HEART OF THE WIRELESS MACHINES
89. ering the command using a AceManager The remainder of the example is the command string AT All AT commands must start with AT amp C1S0 1 QCVAD 4 IFC 0 0 The string is a combination of AT Commands limited to a maximum of 40 characters 1 break Optional BREAK character to allow the use of a command with a In the example a is used comma Optional comma replacement character to allow the use of a command requiring a comma In the example a is used Commands Specific to the Raven 1x C3211 No special characters are needed for BREAK and comma though some commands will require a line break AT Rev 3 0B Feb 08 140 Raven 1x 141 Table 2 2 Example for the Raven C3211 Command AT PTINIT ATSO 1 CICB 0 Components AT PTINIT Include this portion only if you will not be entering the command using a AceManager The remainder of the example is the command string AT All AT commands must start with AT S0 1 CICB 0 The string is a combination of AT Commands limited to a maximum of 40 characters Common AT Commands e E Echo e Q Quiet Mode e amp C DCD Control amp D DTR Options amp S DSR Options e S0 Auto answer mode e S7 Wait for Carrier S8 Comma Pause Time 59 Carrier Detect Response Time e IFC x x Enable or Disable Flow control RTS CTS for C3210 you will need to use a comma replaceme
90. ero the modem will enter the specified mode after 5 seconds If you want to cancel this behavior the ATMD0 command can be used before the 5 second time out expires You can configure the Startup Mode in AceManager at part of the UDP group PRINTABLE VIEW AT Name Value New Value mo Startup Mode Default DES Serial o0 582 UDP Auto Answer jo 00 Normal AT command r 1 r 01 SLIP s83 UDP Idle Timeout o 02 PPP a d 03 UDP HOR UDP Auto Answer Response o 04 TCP _ 07 PassThru UDPLAST UDP Connect Last o 0D DM mode OF PinPoint MDT jarr Allow Any IP o 13 Modbus ASCII 23 Modbus RTU Binary UALL allow All UDP o DEINE 63 Variable Modbus f P oe a 73 Reliable UDP DU Dial UDP Al o y la vi 83 UDP Multicast usD UDP Serial Delay o Figure 6 1 AceManager UDP MD 56 Data Communication and Host Modes If the serial port of the Raven is in any mode other than AT or PassThru the AT command mode can be re entered by e Deactivating DTR if amp D2 or Ignore DTR 211 is not set e Issuing the escape sequence if Disable AT Escape DAE is not set Resetting or Power cycling the modem Note DTR needs to be asserted S211 1 or amp DO by the host before PPP Mode SLIP Mode UDP PAD Mode or TCP PAD Mode can be entered AT Mode Using a terminal connection AT commands are used to configure the modem command it to do something or query a setting F
91. ersion Figure 1 3 AceManager Simplified Deployment AceManger provides the ability to remotely set up and configure your Sierra Wireless AirLink products Remote device setup and configuration reduces the deployment timeline of your wireless solution and provides a quicker path to ROI Templates allow you to easily configure other devices in your fleet with identical settings ensuring a simple accurate deployment Monitor and Control AceManger allows an administrator to remotely monitor a modem status health and configuration settings The user interface displays signal strength cell site information byte counters and error conditions enabling you to pinpoint any issues and troubleshoot immediately AceManager enables remote configuration and parameter settings to be changed or reset instantly over the air change a device s port configuration IP address settings and much more After configuring one modem use the template feature to copy that device configuration to other modems Tip Configuration steps and examples in this guide use AceManager Rev 3 0B Feb 08 11 Rev 3 0B Feb 08 Introduction to the Raven AceNet AceNet the enterprise grade productivity enhancing tool enables you to efficiently deploy and monitor Sierra Wireless AirLink products on a large scale RARAARAARLLAL Figure 1 4 AceNet Network Monitoring AceNet allows you to efficiently deploy monitor and maint
92. esh Refresh All Disconnect Write Reset Load Save Copy Clear Write successful Figure 2 10 AceManager Write b Click the Clear button COM1 AirLink Wireless Ace Fie Modem Template Tools Help E co S a x al Connect Refresh Refresh ll Disconnect Write Reset Load Save Copy Update PAL Write successful Figure 2 11 AceManager Clear c Click the Disconnect button 146 Raven 1x 147 COM1 AirLink Wireless Ace File Modem Template Tools Help Bb A Ons amp qm X t Connect Refresh Refresh ll Disconnect Write Reset Load Save Copy Clear write successful Figure 2 12 AceManager Disconnect d Press the modem Reset button on the front of the modem Figure 2 13 Raven Reset e Wait until the modem REG indicator is lit and then proceed to the next step 8 Configure the Raven using a AceManager template Caution Do not proceed to this step before the REG indicator light is lit a Click the Refresh All button on the tool bar of AceManager and wait until all of the modem infor mation is loaded into the AceManager application COM1 AirLink Wireless Ace File Modem Template Tools Help h E BR Q wo q Bb xXx Connect Refresh Refresh ll Disconnect Write Reset Load Save Copy Clear Figure 2 14 AceManager Refresh All b Click the Load button on the tool bar 20070914 Rev 3 0B Feb 08 Circuit Switch Co
93. ess to the modem s SNMP data string string of no more than 20 characters default public SNMPPORT n This controls which port the SNMP Agent listens on e n 0 SNMP is disabled n 1 65535 SNMPSECLVL n Selects the security level requirements for SNMP communica tions n 0 No security required SNMPv2c and SNMPv3 communications are allowed e n 1 Authentication equivalent to authNoPriv setting in SNMPv3 SNMPv3 is required to do authentication SNMPv2c transmissions will be silently discarded n 2 Authentication and encryption equivalent to authPriv setting in SNMPv3 SNMPv3 is required to do authentication and encryption SNMPv2c and SNMPv3 authNoPriv transmissions will be silently discarded Messages are both authenticated and encrypted to prevent a hacker from viewing its contents SNMPTRAPDEST host port Controls destination for SNMP Trap messages If port is 0 or host is empty traps are disabled Traps are sent out according to the SNMP security level i e if the security level is 2 traps will be authenticated and encrypted Currently the only trap that can be generated is linkup e host IP address port TCP port SNTP n Enables daily SNTP update of the system time n 0 Off n 1 On 128 Raven 1x 129 SNTPADDR d d d d name SNTP Server IP address or fully qualified domain name to use if SN TP 1 If blank time nist gov is used e d d d d IP address
94. for Sprint User Guide 20070914 Rev 3 0B WR a SIERRA WIRELESS HEART OF THE WIRELESS MACHINES Important Notice Safety and Hazards Limitation of Liability Rev 3 0B Feb 08 Preface Due to the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless AirLink Raven are used in a normal manner with a well constructed network the Sierra Wireless AirLink Raven should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless AirLink Raven or for failure of the Sierra Wireless AirLink Raven to transmit or receive such data Do not operate the Sierra Wireless AirLink Raven in areas where blasting is in progress where explosive atmospheres may be present near medical equipment near life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the Sierra Wireless AirLink Raven MUST BE POWERED OFF The Sierra Wireless AirLink Raven can transmit signals that could in
95. ful activation Fill in the requested information and click Next on each screen Network Access Identifier NAI Fill in the fields for NAI The NAI should be in the form of an email address Nal sprintpes com Network Access Identifier The NAI is the username required to log on to the network Provided by the carrier this value takes the same format as an email address and is unique to each account Figure 3 14 Setup Wizard Data Link NAI The Primary Home Agent Primary HA and Secondary Home Agent Secondary HA are the network servers responsible for IP addressing and routing Fill in the infor mation as applicable Primary HA 162 40 36 15 Primary Home Agent xxx kRE REK REX The primary server responsible for providing IP addressing and routing for the mobile end device Secondary HA 0 0 0 0 Secondary Home Agent xxx x4 KKN KEE The reserve or backup home agent responsible for addressing and routing in the event the Primary HA is unavailable 20070914 Activating your Raven on the Sprint Network Primary HA Primary Home Agent xxx KWH WRH The primary server responsible for providing IP addressing and routing for the mobile end device Secondary H Secondary Home Agent xxx XX MHH Xx The reserve or backup home agent responsible for addressing and routing in the event the Primary HA is unavailable Figure 3 15 Setup Wizard Prima
96. g your Raven on the Sprint cellular network Setup Wizard You can find the Setup Wizard installation on the CD which came with your Raven or on the Sierra Wireless website http www sierrawireless com support AirLink default aspx Use only the Setup Wizard for Sprint for best results Note If you are setting modem for circuit switched mode pelase test your connection to ensure your network account has been set up correctly 1 Starting the Setup Wizard a Connect the Raven to your computer using a serial cable b Connect the power adapter and antenna to your Raven c Install the Setup Wizard by running SprintSetup Wizard exe and follow the prompts d Run the Setup Wizard from the Windows Start menu Start gt All Programs gt AirLink Communications gt Setup Wizard gt Setup Wizard 20 Raven 1x z Sierra Wireless Setup Wizard v20080102 Co Ll Figure 3 1 Setup Wizard e Click Next to start the Wizard process 2 Connecting to the Modem Selector USB net connection Note If you want to use USB with the Setup Wizard you will need to first install the driver refer to Installing the USB driver section in this Chapter Select Connected to a Serial Port check Auto Detect Port Settings or select the port from the drop down menu Click Next Modem Connection Connected to a Serial Port COM1 v IV Auto Detect Port Settings Baud Rate Data Bits Parity Stop Bits 115200 v None 1
97. g of a variety of devices from a central location The SNMP management system is generally composed of agents such as your Raven a router a UPS a web server a file server or other computer equipment and a Network Management Station NMS which monitors all the agents on a specific network Using the management information base MIB an NMS can include reporting network topology mapping tools to allow traffic monitoring and trend analysis and device monitoring Authentication ensures SNMP messages coming from the agent such as the Raven have not been modified and the agent may not be queried by unauthorized users SNMPv3 uses a User Based Security Model USM to authenticate and if desired or supported message encryption USM uses a user name and password specific to each device The Raven can be configured as an SNMP agent and supports SNMPv2c and SNMPv3 Management Information Base MIB The management information base MIB is a type of database used to compile the information from the various SNMP agents Reports from various agents such as the Raven are sent as data in form designed to be parsed by the NMS into its MIB The data is hierarchical with entries addressed through object identifiers SNMP Traps SNMP traps are alerts that can be sent from the managed device to the Network Management Station when an event happens Your Raven is capable of sending the linkUp trap when the network connection becomes availa
98. ger Save Template Rev 3 0B Feb 08 47 Rev 3 0B Feb 08 Configuring your Raven 2 Applying a Template to one modem with AceManager You can use a template you created yourself using the steps above or a template provided by your AirLink representative or someone in your company who has set up a modem template The template you wish to apply must be saved to your hard drive a Load the template 1 Connect to the modem you want to configure using AceManager 2 Click on the Load button on the toolbar AirLink Wireless Ace File Modem Template Tools Help Bl o to amp m m x Auto Refresh Disabled v 7 2 y al Connect Refresh Refresh All Write Reset Load SSave Copy Clear Update PRL Figure 5 8 AceManager Load 3 Select the template you have saved you may need to change folders if you saved it to a different location b Verify the configuration settings Tip After you load the template it s best to go back over the AceManager groups to make sure all the settings are what you require c Click the Write button on the toolbar to write the configuration to the modem Wait for the Write Successful message AirLink Wireless Ace File Modem Template Tools Help Dd DB 1 1 5 Box Auto Refresh Disabled v gt D Hd Connect Refresh Refresh All Withee Reset Load Save Copy Clear Update PRL Figure 5 9 AceManager Write d Reset the modem Caution
99. he domain While it is optional to have two servers configured it is highly recommended Tip You can use a domain name instead of the IP address for your IP Manager servers if you have DNS set up in your Raven IPMGRUPDATE and IPMGRUPDATE2 How often in minutes you want the address sent to IP Manager If this is set to zero the modem will only send an update if 73 Rev 3 0B Feb 08 IP Manager the IP address changes example if your Raven is reset or is assigned a different IP address IPMGRKEY1 and IPMGRKEY2 User defined password key which is used instead of AirLink secret key when using an IP Manager server other than the one provided by Sierra Wireless Restrictions for Modem Name For the Modem Name you should use something which is unique but also easy to remember Your company name or the intended function of the modem are recommended If you have more than one modem and want to name them the same you can append a number for each Since itis an Internet domain name there are some restrictions for the name e Must begin with a letter or number e Can include a hyphen Cannot contain spaces e Must be no longer than 20 characters total Data Usage for IP Manager Server Updates The IP Manager update is a small packet sent to the server with a response sent back to the modem If you have IPMGRUPDATEI or IPMGRUPDATE2 set to any number but zero the modem will send the update not only when it r
100. ial Figure 4 1 Raven Connectors Rev 3 0B Feb 08 36 Note When using a DC power source such as a car battery or solar cell Sierra Wireless recommenas placing a fuse 1 2 Amp on the line close to the power source to protect your power source from possible surges due to shorts or other line issues Rev 3 0B Feb 08 Hardware Installation of the Raven Antennas selected should not exceed a maximum gain of 5 dBi under standard installation configuration In more complex installations such as those requiring long lengths of cable and or multiple connections it s imperative that the installer follow maximum dBi gain guidelines in accordance with the radio communications regulations of the Federal Communica tions Commission FCC Industry Canada or your country s regulatory body if used outside the US Your Raven will work with most Dual Band PCS cellular antennas with a TNC connector that works in the high and low frequencies of the cellular technology of your modem Connect the primary antenna or primary RF cable directly to the antenna connector on the back of the Raven Tip When using a cable to an antenna placed away from the modem minimize the length of your cable All gain from a more advantageous antenna placement can be lost with a long cable to the modem Connecting to Power Your Raven can be used with either DC available in most automobiles or 110 AC standard US wall power with the appropriate
101. id Modes 2 circa rara Sede Raed awe A eee eee Maes 64 Data COMMUNICATION cui A da la AR a aS 66 Public and Private Mode j3 cceccrcics du carn is ag Kaha Seay Hew hark We Ree aes Bae we 66 Keepalive arcada aaa ia snail odia a acter laa a tate atin 67 Configuring Keepallive coman cieie ia aiea a ODA a A 68 Data usage using KeepalivVe o ococococcoccrrr teas 68 IP Manager siscocsicadiecanred tases steer verre ese te evuve wands eeue vs 70 Reasons to contact the modem and or the connected device 6 cece eee 70 Understanding Domain NameS 00 000 cc eens 71 Rev 3 0B Feb 08 2 Contents Carb4 MYAOMAIN COM ext a a AS A e 72 Carb4 MYCOMAIN COM CA a ci kee A a OR e a a eaten 72 Dynamic Names cion A A OA dea REA 72 Using IP Manager with your Raven ooccocccccccc ae 73 Restrictions for Modem NaMe ooocccccccccr teen ete eens 74 Data Usage for IP Manager Server Updates 00 0 cece cette ene n rarnana 74 A aren hea te Apacs a tuts eosin lace am Byala EE ae allay der kein e EAE A D anes 74 Understanding DNS 3 00 6 s8sse ise cis ene ce eee cee tue de bee a eb S 75 Configuring DNS sama cnet ccheeeeetans bbe A ahaa aa meets 75 The PPP Peer Domain Name 0oococcoccc teeta 76 Configuring Modbus BSAP c ciceviacedssrsdecivesiwcrdoeeereetecdss 77 Modbus Overview ibi cea nd ade inated 24d nbad Rh Beas tawe aan dees 77 Telemetry socios rad A a eee edd A ds 77 Remote Terminal Unit RTU 0 ccc cnet
102. ilable if NETSMS2EMAIL has been configured Use the email address instead of the phone number ICNTSMS Reports the number of messages stored C3x10 or C3x10E only Requires PassThru mode New Urgent Msg Index 1 lt n gt New Regular Msg Index 2 lt r gt Voice Messages Index 3 lt v gt The Index number corresponds to the SMS list index used to retrieve messages The counters n r and v indicate the number of messages in each list When retrieving GSMS or deleting DSMS the message number is base 0 so the highest message number in any list is the reported count minus one IDASMS Deletes all SMS messages from all three index lists C3x10 or C3x10E only Requires PassThru mode Caution There is no confirmation is required IGSMS index message Read an SMS message from the modem C3x10 or C3x10E only Requires PassThru mode e index index list 0 1 2 message message number The message number is a base 0 index into the list where 0 is the oldest message and the number reported by CNTSMS minus one is the most recent message ISSMS priority destination cb text Send an SMS message C3x10 or C3x10E only Requires PassThru mode e priority 0 1 2 destination phone number of destination cb call back number e text text of message enclosed in quotes 20070914 Rev 3 0B Feb 08 Configuration Commands Note The text is enclosed in quotations The quote cha
103. ingle unique name for each modem i e remotel remote2 etc When you configure IP Manager for the host modem make note of your modem name and domain setting in AceManager in the menu selection Dynamic IP to be used with the remote modems GROUPS MODEM DATA PRINTABLE VIEW MODEMNAME Modem Name ls03ee223 A DOMAIN Domain IPMANAGER1 IP Manager Server 1 IP Adrs IPMGRUPDATE1 IPMServeri Update Minutes jo DNS IPMGRKEY1 IPMServerl Key rrzzz DynamicIP __ PPP Ethernet IPMANAGER2 IP Manager Server 2 IP Adrs PassThru smtp IPMGRUPDATE2 IPMServer2 Update Minutes o Other Friends IPMGRKEY2 IPMServer2 Key tteeeeee Figure 8 4 AceManager Dynamic IP With names instead of IP addresses for the Address List the host modem will query the DNS server for the current IP address assigned to the specific name of a remote modem to send a message corresponding to the ID When you use names instead of IP addresses to ensure your modems are updated quickly with the correct IP addresses for the names you will want to set the DNS settings as well In AceManager select DNS Rev 3 0B Feb 08 81 Raven 1x 82 GROUPS MODEM DATA PRINTABLE VIEW COMMON Misc Serial TCP UDP DNS Dynamic IP AT Name Value New Value ons1 Modem DNS Server 1 68 28 58 11 onsz Modem DNS Server 2
104. int Network Click Next when you are finished updating or if you choose not to update 5 Activate Modem The steps and data required to activate your Raven on the Sprint network varies depending on the model The Wizard is designed to support older models as well as those currently shipping To configure or provision your modem to work on the Sprint network you will need device activation information provided by Sprint Fill in the requested information and click Next on each screen e MSL Master Subsidy Lock or Activation Code to unlock the internal hardware of your Raven This code is provided by Sprint MSL Master Subsidy Lockcode aka NAM LOCK CODE aka Activation Code The code provided by the carrier used to unlock the device and allow for entering account parameters Figure 3 6 Setup Wizard MSL MDN The phone number of your cellular account MIN or MSID The identification number for your cellular account Caution Your MDN and MIN or MSID may be different You need to enter both numbers for activation to succeed Rev 3 0B Feb 08 24 Raven 1x 25 MDN Mobile Directory Number The ten digit phone number provided by the carrier This is the number known to the outside world MIN MSID Mobile Idendtification Number Mobile Subscriber ID The ten digit number assigned by the carrier for internal use only May be the same as MDN Figure 3 7 Setup Wizard MDN a
105. isabled Default n 1 Enabled TCP This group includes commands specific to TCP serial commu nications 20070914 Rev 3 0B Feb 08 Configuration Commands GROUPS MODEM DATA PRINTABLE VIEW INFO AT Name Value New Value as so TCP Auto Answer o x STATUS SS s7 rce Connect Timeout 30 COMMON Misc repr TCP Idle Timeout jo tep rces TCP Idle Timeout Secs lo Y upp _ DNS S221 free Connect Response Delay 0 Dynamic IP PPP Ethernet 560 Telnet Echo Mode fa z Sen ENQ Enable ENQ on TCP Connect lo y Other Friends Figure 1 5 AceManager TCP S0 n This register determines how the Raven responds to an incoming TCP connection request The Raven remains in AT Command mode until a connection request is received DTR must be asserted S211 1 or amp D0 and the Raven must be set for a successful TCP connection The Raven will send a RING string to the host A CONNECT sent to the host indicates acknowledgement of the connection request and the TCP session is established e n 0 Off Default e n 1 On n 2 Use Telnet server mode on TCP connections e n 3 With a Telnet connection overrides the client s default echo allowing the server on the host port to perform the echo CRLF sequences from the telnet client will also be edited to simply pass CRs to the server on the host port S7 n Specifies the number of s
106. isease ada ace dence 124 FCMGR Miss acta sa ds a dd Ai as NA Sonat a 124 CMGS phonelbody vecina a Aaa RRO 124 ICENTSMS ies A A E deena dh au eda lon Aa 125 IDASMS enni atu tarn ae rada tatu eae eta Mews epa a hea bona 125 IGSMS index message va ea saree eet Adif 125 ISSMS priority destination cb text 0 0 0 cnet eee eens 125 ISSMS Sy si wicca cadeuw a awk a os aaa ae 126 Other hid Scanned da lara aig ta Mined oben taa ea 126 DAEN Ai aba 126 DATE AA e eet e e a o e ca o o O O 126 SPRING Eis os a A A ici ar 127 IPPINGADDR d d d d name 0 ccc cece cece eee teen teen nent e teen ennnnnene 127 MSCIUPDADDR name port 0 ccc cee teen teen ene eet neeae 127 MSCIUPDPRERIODES Wires city soit VAG a a wea ea ded 127 NETWDOG TM Ol A te oka dx aerator eae 127 RESETCFG evi ceive a va pte E Sve Ov aie die dace ee dace ae Ba da 127 SNMPCOMMUNITY string Aeaeeia aaee e eet e etn e eee DERA S s 128 SNMPPORT vired aan a doh we ia We incida aos 128 SNMPSECLIVE SN a orocaoraata esis dee ara Ohad ease a Lewd GAA GID eagle 128 SNMPTRAPDEST host port 00 ccc cence eee e eee e teen ee neeee 128 SN TRS india DAA anh Late A ii Mow eet td 128 SNTPADDR d d d d name ccc cece cece cette teen eee ete eteeennenene 129 TELNET FIMEQU T fives fic cte sen a ade a a aa det hack ates Soars 129 TORT M sasha A acc AD SA lee tes Be GRR a et et he A ee a eee 129 A A ray wuss A O O RN 129 FAENAS A A id 129 6 Co
107. ishes a PPP Point to Point Protocol or dial up connection link to the Sprint network also called registering on the network and receives an IP address 3 When your Raven has received its IP address from Sprint a connection to the Internet or the cellular network is also available for a computer or other device connected directly to the Raven Rev 3 0B Feb 08 15 Rev 3 0B Feb 08 Introduction to the Raven Figure 1 8 Connecting to the Internet The Raven will perform a one to one routing for all internet traffic to and from the computer or other end device One to one means that your Raven will provide a connection for one device to the Internet at a time In Private Mode the Raven will provide NAT Network Address Translation for the computer or other end device Note The Raven does not provide advanced routing required by one to many several devices connected to one port If you need to have more than one device connected to the Internet through your Raven you will need to have a router connected to the modem The modem would provide the one to one connection to the router with the router configured to provide a broader NAT service to the other devices connected to it Dynamic vs Static IP Addresses There are two types of addresses on networks dynamic and static Dynamic addresses are assigned on a need to have basis Your Raven might not always receive the same address each time it connects w
108. ith Sprint Static addresses are permanently assigned to a particular account and will always be used whenever your Raven connects to the Internet The IP address will not be given to anyone else Most ISPs cellular included use dynamic IP addresses rather than static IP addresses since it allows them to reuse a smaller number of IP addresses for a large number of customers A dynamic IP address is suitable for many common Internet uses such as web browsing looking up data on another computer system or other client functions such as data only being sent out or only being received after an initial request Tip f your account with Sprint includes a dynamic IP address and you need a static IP please consult your Sprint Representative for more information about changing your account for static IP support If you need to contact your Raven a device connected to the Raven or a host system using the Raven from the Internet you need to have a known IP such as one which is static or domain name an IP address which is converted by a DNS server into a word based name If you have a dynamic IP 16 Rev 3 0B Feb 08 Introduction to the Raven address for your modem you can use a Dynamic DNS service such as IP Manager to translate your IP address into to a domain name Caution f you want to connect remotely to your Raven using TCP IP the IP address given to your modem by Sprint cannot be a private or internal IP addres
109. l Programs gt AirLink Communications gt AceView 167 Rev 3 0B Feb 08 Windows Dial up Networking DUN 2 Enable the Connection Always On Top Connection Settings Bytes Sent Bytes Revd About AceView Connecting Exit Figure 3 29 AceView Menu a Right click on the AceView window to open the menu b Select Connection Settings Connection Settings Modem Address 192 168 13 31 ARANA Password DUN Dial Up Networking V Auto Start Sierra Wireless Airlink Modem w Maintain Persistent Connection Figure 3 30 AceView Connection Settings c Select Auto Start in the DUN section d Select Maintain Persistent Connection When checked AceView will continually check the DUN connection to ensure it is not down If so AceView will attempt to connect again Tip When using the DUN connection make sure the IP Address is set to the local IP address of the modem 192 168 13 31 by default e Select OK f OK Windows DUN You can directly use the Dial up link for the DUN connection 168 Note The speed shown in the connection is the speed between the modem and your computer it is not the speed of the modem s connection to Provider or the Internet Rev 3 0B Feb 08 Windows Dial up Networking DUN 1 Start the DUN session Start gt Connect To gt Sierra Wireless Airlink Modem If you named the connection diff
110. l allows access the Modbus IP list using the first two digits of the dial string Example ATDT1234567 would go to ID 12 on the Modbus list and use the associated IP as the destination e n 0 Disabled n 1 Enabled MVLEN n Modbus Variant ID Length Length of the RTU ID in a modbus variant protocol in bytes n 1 This parameter is used to define the length of the RTU ID in Modbus like protocol data packets n 2 This parameter is used when the when the MD is set to hex 63 MVMSK hh Modbus Variant ID Mask Byte hex mask to use when extracting the ID Specify which bits in the ID field to use This parameter is used when the when the Mode Default MD is set to hex 63 e hh hex value gt 00 no mask all 8 bits default OF only the low order 4 bits MVOFF n Modbus variable mode Offset Indicates the offset in the data of where the Modbus ID starts n 0 255 132 Raven 1x 133 MVOPT n Modbus Variant Option Sets various behavioral options when dealing with a Modbus variant protocol This parameter is used when the when MD is set to hex 63 Cannot be configured in AceManager e n 0 No special action Default n 1 Skip leading zeroes in Modbus packets MVTYP n Modbus Variant Type The data type of the RTU IDina modbus variant protocol This parameter is used to define the data type of the RTU ID in Modbus like protocol data packets This parameter is used when MD is set to 63
111. lished using the destination address specified in 553 The S53 setting can be changed if the connect to last UDP setting UDPLAST 1 is set The address in 553 will be updated to reflect the address of the last session initiated by an incoming UDP packet So that when new data is received over the host serial port while in the idle state a session will be re established with the last address This behavior is the same as the previous Hybrid2 MD6 mode Tip TCP auto answer SO may also be set simultaneously with UDP auto answer Then when in the idle state the modem will accept either a TCP or UDP incoming packet and enter a TCP or UDP session as appropriate Reliable UDP Reliable UDP adds a simple protocol on top of UDP to provide reliable delivery of data When data is received from the host serial port a 2 byte header is added to the data containing a message type and a sequence number The Raven will continue to send this data buffering any received data in the meantime 62 Rev 3 0B Feb 08 Data Communication and Host Modes until it receives an acknowledgement with this sequence number If an acknowledgement is not received within the time out period specified in S7 the data will be retrans mitted This will continue until an acknowledgement is received or the modem is reset Likewise any UDP packets received by the Raven are expected to have this simple header The Raven will issue an acknowledgement for any valid
112. lt Internet connection Figure 3 20 New Connection Connection Information Caution f you have a LAN connection to the Internet and select Make this the default Internet Connection for the DUN configuration you will not be able to use the LAN to connect to the Internet and may also affect the network connection on your computer to the rest of the LAN Select this option ONLY if the Raven will be your sole network connection u Ifyou want to add a shortcut for this DUN connection to your desktop check Add a shortcut v Select Finish to exit the Network Connection Wizard Rev 3 0B Feb 08 162 Rev 3 0B Feb 08 Windows Dial up Networking DUN New Connection Wizard Completing the New Connection A Wizard You have successfully completed the steps needed to create the following connection Siera Wireless Airlink Modem Share with all users of this computer Use the same user name password for everyone The connection will be saved in the Network Connections folder C Add a shortcut to this connection to my desktop To create the connection and close this wizard click Finish Figure 3 21 New Connection Finish 2 Configure the DUN connection After you complete the New Connection Wizard there are a few more things you will want to configure in the connection a Select Properties Connect Sierra Wireless Airlink Modem User name Password C Save this user name and pass
113. lt Time CDMA PRL Ve ALEOS Software Version Mobile IP Raven CDMA 85 Success 11 02 14 22 50348 ACR2005114 Nov 12005 2 Raven COMA 76 ACR200511A Nov 1 2005 2 Raven CDMA 65 Success 50348 w 12005 2 Success 50348 95 A Raven CDMA Success an ACR2005114 Nov 1 2005 Raven CDMA Success 11702 14 21 ACR2005114 Nov 1 2005 Raven CDMA Success 11702 14 21 ACR2005114 Nov 1 2005 Raven CDMA Success 11 02 14 22 ACR2005114 Nov 1 2005 Raven CDMA Success 11 02 14 22 ACR2005114 Nov 1 2005 Raven CDMA Success 11 02 14 22 ACR2005114 Nov 1 2005 el a el el 2 el el ml D a lt Rev 3 0B Feb 08 49 Configuring your Raven Figure 5 10 AceNet Selected modems Tip Click on the first with your mouse and with the control button held down click the additional modem b Select the Modem option in the tool bar and then select Apply AceManager Template AceNet nicistephano acn CEEE FAEERE EEA 2 MADURA ACICOOSNA Now 1 2005 Figure 5 11 AceNet Modem menu c Either type in the Template file name or click browse and select the template file you want to apply you may need to change folders Apply AceManager Template Template File Documents and Settings kateSMy Documents QA connection tests A ER xm Retry interval minutes 5 Reset when done Figure 5 12 AceNet Template select d Set the Retry Interval and check if you want to have
114. main name to determine the IP address 72 IP Manager Note The fully qualified domain name of your Raven will be a subdomain of the domain used by the IP Manager server Using IP Manager with your Raven To allow your Sierra Wireless AirLink modem to be addressed by name the modem needs to have a minimum of three elements configured You can also configure a second dynamic server as a backup secondary or alternate server In AceManager select Dynamic IP GROUPS MODEM DATA PRINTABLE VIEW INFO AT Name Value New Value RR MODEMNAME Modem Name 603eea33 STATUS AP ae DOMAIN Domain O y COMMON Misc IPMANAGER1 IP Manager Server 1 IP Adrs Serial TCP IPMGRUPDATE1 IPMServer1 Update Minutes 0 UDP DNS IPMGRKEY1 IPMServer1 Key esr s Dynamic IP PPP Ethernet IPMANAGER2 IP Manager Server 2 IP Adrs PassThru SMTP IPMGRUPDATE2 IPMServer2 Update Minutes 0 Other m_ m Friends IPMGRKEY2 IPMServer2 Key err e tnccIne Rev 3 0B Feb 08 Figure 7 1 AceManager Dynamic IP MODEMNAME The name you want for the modem There are some restrictions listed below for the modem name DOMAIN The domain name to be used by the modem This is the domain name of the server configured for IPMANAGERI1 e IPMANAGERI The IP address or domain name of the dynamic DNS server which is running IP Manager IPMANAGER2 The secondary server for t
115. mber of the module WPRL Preferred Roaming List PRL version WSSW Software version of the internal hardware module IRSSI Received Signal Strength Indicator C3x10 or C3x10E ISTATUS Displays the current modem status C3x10 or C3x10E Format of response Current band lt band gt e Current channel lt chan gt e SID lt sid gt NID lt nid gt Roaming lt n gt Temp lt temp gt e Pilot NOT acquired e Modem has NOT registered 20070914 Configuration Commands Common The groups under the heading Common encompass those commands that are common to most Sierra Wireless AirLink modems Misc Miscellaneous The commands of the Misc group are a variety of commands that don t directly fit in other categories GROUPS MODEM DATA PRINTABLE VIEW Note is not proceeded by AT nor does it require a carriage return enter There must be an idle time set by S50 on the serial port before and after this command Note A is not proceeded by AT Rev 3 0B Feb 08 INFO AT Name Value New Value STATUS DATE Date and Time 07 09 2007 16 31 12 a MSN OPRG Enable Over the Air Programing 1 x Cc Misc NETPHONE Phone Number 9133784772 USB Serial STATICIP Force Static IP 0 0 0 0 TCP UDP DPORT Device Port 12345 DNS 1 Dynamic IP NETUID Network User ID PPP Ethernet PassThru NETPW Network Password SMTP Other NETALLOWZEROIP Allow Last Byte of net IP Zero 1
116. mmunications COM1 AirLink Wireless Ace File Modem Template Tools Help BB ff B f pa Ba x Connect Refresh Refresh ll Disconnect Write Reset Load Save Copy Clear Figure 2 15 AceManager Load c Change to the folder directory where you downloaded the template s and select the template for your modem model and or preferred mode Look in Wireless Ace Templates v B Pp 9600CCT Switch Auto Answer C3210 Quiet xml 9600CCT Switch Auto Answer C3210 xml My Recent di 9600CCT Switch Auto Answer C3211 Quiet xml Documents My Computer File name Files of type Wireless ce Templates xml C Open as read only My Network Figure 2 16 AceManager Templates Tip f landline emulation is desired then choose the non quiet template If direct serial cable replacement is desired then choose the quiet template 9 Configure additional PassThru settings a On the left under the GROUPS heading select PassThru 148 Raven 1x GROUPS MODEM DATA PRINTABLE VIEW INFO AT Name Value New Value ROO PTINIT Passthrough Init String STATUS SS PTREFRESH Passthrough Init Refresh Minutes o COMMON Misc RESETPERIOD Modem Reset Period Hours lo Serial tep csx1 Passthrough Echo lo Y UDP DNS Dynamic IP PPP Ethernet PassThru SMTP Figure 2 17 AceManager PassThru b For PTREFRESH enter a value
117. n volatile data Put the modem in SOS mode L J Erases the current contents of the attached modem s non volatile data This will return the modem to a default configuration NOTE The modem s current configuration settings WILL be lost lt Back Cancel Figure 2 3 Modem Doctor c Select Serial from the Interface options and select the Port on your computer to which the Raven is connected Leave the Baud setting at 115200 m Interface Port coma y Baud 115200 y Ethemet Figure 2 4 Modem Doctor Interface d Click the Next button and press the modem Reset button when prompted The modem Reset button is located on the front panel of the modem and can be accessed with the point of a pen or similar tool Figure 2 5 Raven Reset button e Click the Exit button in Modem Doctor when the process is complete 144 Raven 1x 4 Activate the Raven Using the Setup Wizard activate the Raven for your cellular account with your Wireless Provider a Follow the directions in the Quick Start Guide for the Raven to activate also called provision your modem b Complete the Setup Wizard and verify that the account is good using the Setup Wizard test screen If your modem fails any of the tests then contact your cellular provider and troubleshoot the account Do not proceed until the account is functioning correctly Congratulations Your modern is properly configured MW Channel 25 vy nss D
118. namic IP PPP Ethernet PassThru SMTP Other Rev 3 0B Feb 08 Figure 1 11 AceManager SMTP Raven 1x 123 NETSMS2EMAIL n Specify the SMS E mail server number This maybe necessary to send an SMS message to an email address Cannot be used with AceManager n SMS E mail server number SMTPADDR d d d d name Specify the IP address or Fully Qualified Domain Name FODN of the SMTP server to use e d d d d IP Address name domain name maximum 40 characters SMTPFROM email Sets the email address from which the SMTP message is being sent e email email address maximum 30 characters SMTPPW pw Sets the password to use when authenticating the email account SMTPFROM with the server SMTPADDR e pw password Note Not required to use SMTP settings but may be required by your cellular carrier SMTPSEND ema body Sends an email to the address specified followed by the body of the email message The email message is terminated and sent by entering a or Ctrl Z on an empty line Cannot be configured with AceManager e email email address e body message body SMTPSTATUS Returns the status of the last issued SMTP message SMTPSEND If no status is available 0 is returned Once read the status is cleared out The status codes returned come from the SMTP server to which that the modem sent the request Unless the receiving server is not standard they follow the REC for SMTP Cannot b
119. nd MIN MSID Static IP If you have a cellular account with a static IP address check this box if it is displayed Caution f you do not have a static IP account and check the Static IP box you may not be able to activate your Raven or register on the Sprint network The Wizard will check the signal strength of your Raven RSSI Click Next to begin the activation process Note The process may take a few minutes Progress information will display across the bottom Ready to provision the modem using the values listed below ASSI P Please verify them and click Next to proceed Signal strength is sufficient to provision this modem ESN 603F0987 MSL 123456 MDN 4151234567 MIN 5101234567 Figure 3 8 Setup Wizard Signal Test Tip f you have low signal you may encounter difficulties activating your modem Try a different location or a different antenna to increase your signal if it is 90 or lower yellow to red bar 20070914 Activating your Raven on the Sprint Network 6 Vision C3210 The Vision configuration is required for model C3210 to connect on the Sprint network Other models handle this differently in their internal hardware configuration a You will need to first set up the Vision account on the Sprint website You will need to have Internet access not through the Raven in order to complete this step Vision Configuration First attempt to connect to the Sprint website
120. net v C This connection uses the following items T Internet Protocol TCP IP Ml QoS Packet Scheduler o 8 File and Printer Sharing for Microsoft Networks O ll Client for Microsoft Networks Uninstall Properties Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Figure 3 25 Networking j Select Settings k Remove the checks from all three PPP settings I Select OK Rev 3 0B Feb 08 165 Rev 3 0B Feb 08 Windows Dial up Networking DUN PPP Settings O Enable LCP extensions C Enable software compression C Negotiate multi link for single link connections Figure 3 26 PPP Settings m Select highlight Internet Protocol TCP IP and then select Properties Tip For most configurations you will be obtaining the IP address and the DNS server address automatically n Select Advanced _ General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask pour network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address Obtain DNS server address automatically Use the following DNS server addresses Figure 3 27 TCP IP Properties o Uncheck Use IP header compression p Check Use defaul
121. nger be reached remotely When Keepalive pings the IP address an acknowledgement indicates there is an active connection to the network If the Raven does not receive a response from the IP address it will make additional attempts according to a backoff algorithm before determining the Internet connection is not functioning 67 Rev 3 0B Feb 08 Data Communication and Host Modes properly Ifit determines the connection is not functioning the modem will then attempt to reconnect to Sprint to reestablish IP connectivity Configuring Keepalive In AceManager the Keepalive settings are part of the Other group AT Name Value New Value IPPING Keepalive Ping Time o _ _ _ IPPINGADDR Keepalive Ping Address Es MSCIUPDADDR __ Status Update Address yO IE MSCIUPDPERIOD Status Update Period Seconds o A CS TPORT AT Telnet Port A O TELNETTIMEOUT AT Telnet Port Timeout Minutes 2 DAE Disable AT Escape lo Y DATZ Disable ATZ Reset lo y SNTP Enable time update o J Y SNTPADDR SNTP Server Address NETWDOG Network Connection Wait oi SNMPPORT SNMP Port o SNMPSECLVL SNMP Security Level o A SNMPTRAPDEST SNMP Trap Destination IP 70 A A e SNMPCOMMUNITY SNMP Community String public LO O SY Figure 6 7 AceManager Other e IPPING sets the interval in minutes you want Keepalive to test the network conn
122. nications documentation CDPD CDMA and GPRS 2 x Q2 2005 Q2 AirLink Communications documentation CDMA EV DO EDGE and 2007 HSDPA 3 0 in draft Converted documentation from AirLink Communications documentation format into Sierra Wireless documentation format Phase ll of the conversion completed Raven modem line documentation is revised Rev 3 0B Feb 08 4 Contents Introduction to The Raven cciovisicisinciciciarcciia dani 9 ALEOS sit aa High ene A A Resse Roa cae a aoi a a AER 9 AceWare i perra kranka A A Andes 10 ACOManager negian ea nE ls AE E are enna iia a AS AE 10 Simplified Deployment 0 0 6 ntn ana kau di ERA ua a a a 11 Monitor and Control 0 00 ccc ent e rnnr rran aana 11 ACeNet otitis a a a a ja OA aC wa ad air how a 12 Network Monitoring 1 0 00 c ccc eee ene ee een ene teen eden 12 AGOVIOW osund Sedna tte Bekah ae RR ie Mil arta Oe keen hae and BE ie E ade are oe 12 SETUP WIZANG A A nae ace AR 13 Modem DO CTO gt aviva iiau paia ra We esa im ered E EENE ec anced on arya ate Seated a yada ica 13 Modemi Doctor USB comicidad is e Ware AS a aiii 14 Connecting to the Sprint Network 1 0 0 cece eee ee teen eee e teens 15 Steps Of ACONNECTION 0 eee eee eet E a DEEA EEDE eneo 15 Dynamic vs Static IP Addresses 2 0 ccc cece ent ne teen tne t eet nenenaes 16 1X Communication Odea ddd eeu aa 17 SOC U os a ie aii 17 MDOCINGAUONS Siria ri 18 Features and BenefitS ccc cece eee eet
123. nt command e QCVAD Answer as a Data Call forC3210 e CICB Answer as a Data Call for C3211 Raven LEDs in Circuit Switched Mode When the Raven is in Circuit Switched mode the LEDs on the front will behave differently The Chan Link and Reg LEDs will flash in tandem like with PassThru mode while all other LEDs except for Power will be off Step by Step Configuration For your convenience these directions use pre configured templates 20070914 Circuit Switch Communications 1 Gather the required information hardware and software Different model numbers will have different configurations Some of the configuration steps for one model will not work at all with any other model number The model number for your Raven is on the sticker which is on the top of the modem example Raven 1x C3211 or Raven CDMA C3210 The first letter and number C3 indicates the communication technology your modem uses The next number 2 indicates the modem model Raven The final two numbers 10 11 or 16 indicate the internal hardware model Hardware Required e A personal computer with a functioning serial port or USB port and a USB to serial converter configured to work with your computer e A straight through RS232 cable DB9M DB9P e A suitable power supply and antenna for the Raven Without suitable signal strength the modem will not function Better than at least 100dBM is required e ACDMA 1x account that suppo
124. ntents A nitiarin bed aa eaa Shee ace ee i iE eR a eda ek Ee des 130 m dd asa tania anida 130 LOGGING see eeen ea Ra Se REE Coe RE OE A Rd RRO Le dede Dae eo 130 DBCCOMMEV LS Maien ei ensia iina teia iara oe aan dbo dae baa awe ened a ee 131 DBGIPEVLE tins taticd das stan a 131 DBGPPPLVEERN iva ia ca ias A a aa 131 Telemetry Addr List cca dnra cnc cee eke eke ee hed Red AA AAA 131 A tae ames 132 MN LENSI a ieri ainean ri ati aida 132 VMVMSK DNicmsonarailror ace ne ant mae ae iia 132 MVOFE SN Siurana Ad aida 132 o A ara c Gystick tah aa panded ou dose E cea wate ane N 133 MINTY P Seea aaa dab docked vote a oak WIS Wares toe adr aletnn aCe a aes a a 133 RKEYS iiite NO 133 Add AS A a R 133 MESTIO Sd d did naaa rara aa 134 MLISTXNEXId Gsd dides succes a a peda 134 EV DO sisas da A A ies oka das A A 134 FETA S 04 oia A AA Aca 134 SOCMIP SA asada recado pda ano arr dan ate aerea once Menta daa 134 NAMLCKSnnaninits amp ecco cos a A a dee a ia di 135 PROVISION MSL MDN MIN SIDILNID 0oooocccccc e eens 135 PROVISION2 MSL MDN MINL SIDILNID oocooocccccc eee eens 135 WSPC lock NNnnnn 0 tte e te teen eee eet etetnnaes 136 tWMDN NUM scsi torta cated naka A A aid deat ca eye 8 136 FWIMIE O O 136 WSID idx SID NID 2 0 cece tte e eee e teen eee etna 137 NAMVAL nam min msid Sid nid 0 ccc cee ee tne tenet enenees 137 Circuit Switch Communications 00ccc eee e eee eee ee 138 Configuring Circuit S
125. odem Local IP 192 168 13 31 HOSTNETMASK Host network mask 0 0 0 0 HOSTAUTH Host Authentication Mode 0 zi HosTuID Host User ID 2cr2UUeLycb2ug01L 3tkw HOSTPW Host Password ZCFzUUeLycb2ug01L 3Ikv FDHCPSERVER DHCP Server Mode p Kal Figure 6 5 AceManager PPP Ethernet Using a private IP insulates the PPP client from changes in IP addresses of the underlying network The will perform basic NAT like address translation on all packets If a public IP address is being used any changes in the IP as determined by the wireless network will result in the PPP link to the host being disconnected requiring the host to reinitiate it The public IP is passed to the host in the PPP negotiations so when the network forces a change the modem has to force the host to renegotiate the PPP link to make this happen 60 Rev 3 0B Feb 08 Data Communication and Host Modes SLIP SLIP mode is entered be using the AT ASLIP command As in PPP Mode the IP address that the host assumes is affected by the setting of HOSTPRIVMODE SLIP does not negotiate the IP address with the connected device or computer so before making a SLIP connection the SLIP driver on that device or computer must be configured to use the IP address specified by querying 110 UDP and UDP Pad When the modem is in UDP PAD Packet Assembly and Disas sembly Mode all characters received on the serial port are assembled into UDP packets
126. ommunication and Host Modes AT Name Value New Value HOSTPRIVMODE Use Private 1P fo Y Hostprivie Host Private IP lo 0 0 0 suostreerIp Modem Local IP 192 168 13 31 al HOSTNETMASK Host network mask 0 0 0 0 HOSTAUTH Host Authentication Mode o SY HosTuID ij Host ES ID p j ZCFzUUeLycb2ug01L 3Ikv _ HosTew Host Password ZCF2UUeLycb2ugO1L 3Ikw DHCPSERVER DHCP Server Mode la xl Figure 6 6 AceManager PPP Ethernet e HOSTPRIVMODE Set to 1 to enable the explicit IP addresses e HOSTPRIVIP Set to the IP address you want the Raven to give to your device e HOSTPEERIP Set to the IP address you want for the Raven e HOSTNETMASK Set to the subnetmask generally 255 255 255 0 Tip f you are using Private Mode HOSTPRIVMODE 1 you will need to make sure that HOSTPRIVIP and HOSTPEERIP are on the same subnet If the subnet mask is 255 255 255 0 it is safe to use 192 168 x y for each as long as the x is the same number 0 in the example screen shot above and the y is different 1 and 2 in the example and between 0 and 254 Keepalive Keepalive is used to test the connection to the cellular network by pinging an IP address after a specified period of inactivity Keepalive is only recommended for users who have a remote terminated modem that infrequently communicates to the network or if you have experienced issues over time where the modem can no lo
127. on 5 requestPAP OBJECT TYPE SYNTAX INTEGER no 0 yes 1 MAX ACCESS read only STATUS current x common 6 destinationAddress OBJ ECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current n common 7 destinationPort OBJ ECT TYPE SYNTAX INTEGER 0 65535 MAX ACCESS read only STATUS current x common 8 serialPortSettings OBJ ECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current common 9 serialPortFlowControl OBJ ECT TYPE SYNTAX INTEGER 92 SNMP Simple Network Management Protocol none 0 hardware 2 software 4 MAX ACCESS read only STATUS current common 10 STATUS ipAddress OBJ ECT TYPE SYNTAX I pAddress MAX ACCESS read only STATUS current n status 1 netState OBJ ECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current n status 2 netChannel OBJ ECT TYPE SYNTAX INTEGER MAX ACCESS read only STATUS current n status 3 rssi OBJ ECT TYPE SYNTAX INTEGER 125 50 MAX ACCESS read only STATUS current n status 4 serialSent OBJ ECT TYPE SYNTAX INTEGER MAX ACCESS read only STATUS current n status 5 serialReceived OBJ ECT TYPE SYNTAX INTEGER MAX ACCESS read only STATUS current n status 6 hostMode OBJ ECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current n status 7 Rev 3 0B Feb 08 93 Rev 3 0B Feb 08 SNMP Simple Network Management Protocol powerMo
128. on a computer If DNSUSER is set to 0 0 0 0 it will be ignored DNSUPDATE This command sets how often you want DNS Updates to be requested Otherwise the Raven will only send updates when it is reset powered up or the IP address is granted by network changes The PPP Peer Domain Name The Raven uses the unqualified domain name of ppp peer when it is in PPP or SLIP address mode to resolve the address of the device or computer connected via PPP or SLIP address If the Raven is not in PPP or SLIP address mode ppp peer will resolve to 0 0 0 0 76 8 Configuring Modbus BSAP e Configuring the Raven at the Polling Host for Modbus on UDP The Raven supports Modbus ASCII Modbus RTU BSAP and e Configuring the can also emulate other protocols like DF1 or others using its Remote Ravens for Modbus Variable feature Modbus with UDP Modbus Overview The Modbus Protocol developed by Modicon in 1979 provides for client server also referred to as master slave communications between intelligent devices As a de facto standard it is the most widely used network protocol in the industrial manufacturing environment to transfer discrete analog I O and register data between control devices Modbus BSAP and other Modbus variations are often used in conjunction with telemetry devices Tip This section is just a brief overview of Modbus For more infor mation refer to your Modbus equipment distributor or manufactur
129. or a full listing of the AT commands refer to the appendix AceManager is a graphical user interface for most AT Commands AT commands must always be terminated by lt CR gt ASCII character 0x0D a carriage return pressing enter on the keyboard Some may also include a new line or line feed lt LF gt If E 1 Echo On the AT command including the termi nating lt carriage return will be displayed output before any responses e Two settings affect the format of AT command output V Verbose and Q Quiet If Q 1 Quiet On no result codes are output whatsoever so there is no response generated by a non query command If Q 0 Quiet Off result codes are output The format of this output is then affected by the Verbose setting If Quiet mode is off the result code is affected as follows For V 1 Verbose mode the textual result code is sur rounded by a carriage return and new line Any AT query response is also surrounded by a carriage return and new line For V 0 Terse mode a numeric result code is output with a single trailing carriage return no new line is output while any AT query response is followed by a carriage return and new line there is no preceding output e For example possible output to the AT command AT with carriage return assuming quiet mode is not on is Rev 3 0B Feb 08 57 Data Communication and Host Modes carriage return if V 0 carriage return and new lin
130. ounting Bracket 40 Hardware Installation of the Raven 0 125RT ai comets Die Side 5 02 Ret Fine Grain Finish al 2 o a Material 300 series S Steel Over bend centrally to 3 0 Approx Mark Part Number and Revision Letter Metal or Ink Stamp Marking should be 0 12 to 0 15 high Either side Internal bend radius 0 010 max Forming tus direction is perpendicular to matenal grain Note Finish direction is perpendicular to material grain Galen z 0 30 Dia at Bottom 036 045 Dia at Be Top x0 06 Deep 1 1 Far Side 4 Pics 8 amoa Communications ine Figure 4 5 100 170 1009 Mounting Bracket for Raven 41 Rev 3 0B Feb 08 Hardware Installation of the Raven 8 7 6 5 4 3 2 l 1 REVBIONS zone rev DESCRIPTION cate APPROVED H 075 Typ p 4 Ples 4 96 0 10 0 10 0 14 jae 2 22 0 37 o as Typ Jl G OPEN F 0 vw 0 125 RT all comets Typ gt 0 12 ples 3 075 Ref ne oe e 203 pa 4 06 Die Side E E i 02 Ref Fine Grain Finish gt D Notes 1 Material 300 series S Steel po 2 Thickness 0 03 3 45 Deg angles shown are 2 Deg 3 75 4 Over bend centrally to 3 0 Approx c E Mark Part Number and Revision Letter Metal or Ink Stamp Marking should be 0 12 to 0 15 high Either side 3 6 Intemal bend radius 0 010 max pete pr Tt tal Forming this direction is perpendicular to mate
131. out o Hor UDP Auto Answer Response o si uppLast UDP Connect Last o a arp fallow Any IP o J xl uUALL allow All UDP o J y Du Dial UDP Always fo fi usD UDP Serial Delay o SY Figure 1 6 AceManager UDP AIP n Allow IP address 20070914 Rev 3 0B Feb 08 Configuration Commands n 0 Allow only the IP address specified in 553 to connect when UDP auto answer is enabled S82 2 n 1 Allow any incoming IP address to connect when UDP auto answer is enabled S82 2 Note Always subject to any Friends filters that may be defined HOR n Half Open Response In UDP auto answer half open mode n 0 No response codes when UDP session is initiated n 1 RING CONNECT response codes sent out serial link before the data from the first UDP packet Note Quiet Mode must be Off MDAh Default power up mode for the serial port When the Raven modem is power cycled the serial port enters the mode specified by this command after 5 seconds On startup typing ATMDO within 5 seconds changes the mode to normal AT command mode See also 553 to set the port for UDP or TCP e hh hex byte 00 normal e hh 01 SLIP hh 02 PPP hh 03 UDP hh 04 TCP e hh 07 PassThru e hh 0F PinPoint MDT hh 13 Modbus ASCII e hh 23 Modbus RTU Binary hh 33 BSAP hh 63 Variable Modbus hh 73 Reliable UDP e hh 83 UDP Multicast S82 n Enables UDP auto answer half open
132. passthru mode AT APASSTHRU Verify you are in Passthru mode ATISTATUS Set the NAI AT QCMIPNAI NAI 1 Set the IP address of the primary home agent AT QCMIPPHA PHA_1P 1 Set the IP address of the secondary home agent AT QCMIPSHA SHA_1P 1 Set the home agent shared secret key AT QCMI PMHSS oursecretmnhakey 1 Set the AAA shared secret key AT QCMIPMASS AAA_Key 1 Enable reverse tunneling AT QCMIPRT 1 1 20070914 4 Hardware Installation of the Raven e Connecting to Power e Connecting to a Computer or other Device Your Raven should be mounted in a position that allows easy Indicator Li ghts access for the cables so they are not bent constricted in close proximity to high amperage or exposed to extreme tempera e Mounting tures The LEDs on the front panel should be visible for ease of operational verification You should ensure that there is adequate airflow around the modem but that it is kept free from direct exposure to the elements such as sun rain dust etc In a mobile location such as a car or truck ensure the location is secure both against abrupt movements of the vehicle and from other items coming into contact with the modem Caution The Raven is in a hardened case and designed for use in industrial and extreme environments However unless you are using cables expressly designed for such environments they can fail if exposed to the same conditions the Raven can withstand Ser
133. power adapter DC cables and AC adapters are available as optional accessories in addition to the one included with your Raven The DC power cable positive lead should be connected to the battery or power source positive terminal The power cable negative lead should be connected to the battery or power source negative terminal 37 Rev 3 0B Feb 08 Hardware Installation of the Raven Connecting to a Computer or other Device Figure 4 2 Serial The serial port of your Raven can be connected directly to most computers or other devices using a standard straight through cable If you have a DCE device you will need a null modem or null modem cable Indicator Lights When your Raven is connected to power and an antenna there is a specific pattern to the lights to indicate its operation mode ot Reset SPOKE of o 00000090 AN AirLink Raven Figure 4 3 Raven Indicator lights e Chan channel Indicates the modem has acquired a network channel Link Indicates a successful connection to the cellular network Reg registration Indicates the Raven has acquired an IP fromSprint e RSSI signal level Light shows the strength of the signal and may be nearly solid strong signal or flashing weaker signal A slow flash indicates a very weak signal RSSI LED Ranges RSSI Signal LED Status Ranges of RSSI dBm On Solid Equal to or stronger than 69 38 Hardware
134. put Voltage 9 28V DC Standards Approvals Carrier specific approvals e FCC Industry Canada e This apparatus is suitable for use in Class I Division 2 Groups A B C D or unclassified or non hazardous locations Rev 3 0B Feb 08 18 Rev 3 0B Feb 08 RTS Request to Send gt DSR Data to Send lt Specifications Host Interfaces e RS 232 DB9 DCE 300 230400 baud e Antenna Connection Cellular 50 Ohm TNC Dimensions e 76mm x 25mm x 129mm e 317 grams Application Interfaces e TCP IP UDP IP DHCP HTTP SNMP SMTP SMS MSCI Binary Modbus and more LED Indicators e Channel Link e Registration RSSI Transmission Receive e Power Interface Port Pin Outs Serial Port lt gt GND Ground lt DTR Data Terminal Ready lt Rx Receive gt Tx Transmit gt DCD Data Carrier Detect Unused CTS Clear to Send lt Figure 2 1 Serial Port Diagram Female DB 9 DCE not to scale Power Connector Power red Ground black Figure 2 2 Power Connector not to scale 19 3 Activating your Raven on the Sprint Network Setup Wizard Activating Using AT Commands Note The Setup Wizard requires the Microsoft NET framework v 1 1 and Microsoft Windows 98 Windows 2000 Windows XP or later You can obtain NET from Microsoft htip www microsoft com Rev 3 0B Feb 08 This chapter provides step by step directions for activatin
135. r network PassThru Mode can only be exited by resetting the Raven All serial modes are entered by use of a startup mode command Serial Modes PPP Mode The Raven uses PPP to communicate with a device or computer connected to the serial e SLIP Mode The Raven uses SLIP to communicate with a device or computer connected to the serial 55 Rev 3 0B Feb 08 Data Communication and Host Modes UDP and UDP PAD Any data received on the serial port is assembled into UDP packets and sent to the session s associated IP address and Port described later Any responses received from the associated IP address and port destined for the Device Port are unwrapped and sent out the serial port TCP and TCP PAD Any data received on the serial port is packaged into TCP messages and sent to the associated connection s IP address and Port described later Any data received from the TCP peer is unwrapped and sent out the serial Data Communication e Public and Private Modes The method used by the Raven to pass an IP address to a connected device e Keepalive How the Raven maintains its connection to the cellular network Basic Modes Start up Mode The serial port of the Raven can be configured to enter any of the modes automatically on power up in most cases this is also after it has registered on the cellular network This is done by setting the Startup Mode Default to the desired mode If this setting is non z
136. racter cannot appear in the body text Messages with over 160 bytes of body text will be truncated and sent anyway ISSMS The progress of the last message sent C3x10 or C3x10E only Requires PassThru mode Possible responses are Pending message has not left the modem Sent successfully Sent to the network Delivered successfully Delivered by the network Failed sending Failed and should be retried Other AT Name Value New Value IPPING Keepalive Ping Time o LO O y y IPPINGADDR Keepalive Ping Address MSCIUPDADDR Status Update Address lio MSCIUPDPERIOD status Update Period Seconds o TPORT AT Telnet Port ps2 TELNETTIMEOUT AT Telnet Port Timeout Minutes la E DAE Disable AT Escape lo y DATZ Disable ATZ Reset lo J Y esuTp Enable time update o pone SNTPADDR SNTP Server Address LO o o y NETWDOG Network Connection Wait o SNMPPORT SNMP Port o SNMPSECLVL SNMP Security Level o a SNMPTRAPDEST SNMP Trap Destination IP JO A O U SNMPCOMMUNITY SNMP Community String public Lo Oo U y yO Figure 1 12 AceManager Other DAE n AT Escape Sequence detection n 0 Enable e n 1 Disable DATZ n Enables or disables reset on ATZ n 0 Normal Reset Default n 1 Disable Reset on ATZ 126 Raven 1x 127 IPPING n Set the period to ping if no valid packets have been received a specified address
137. rial grain i Top Note Finish direction is perpendicular to material grain B 0 08 Deep AirLink Communications re Far Side 4 Pics aa Nas Pana L x 08 A L f Fremont Ca 94539 8332 ee xx 0 510 226 4200 Fax 510 226 299 xx OOS pasota 20e9 Description 9720 Mounting Bracket Case Clampin r 7 ES FENO GNO ae bier Finish see Notes 5 100 170 1006 ji A By R Probst 2 22 01 sue 14 ae 10F 1 8 7 6 5 4 3 2 1 Figure 4 6 100 170 1006 Mounting Bracket for Raven 42 Rev 3 0B Feb 08 5 Configuring your Raven Using AceManager Using Templates Using a Terminal Application with AT Commands With ALEOS as its brain the Raven is a highly configurable device more than just a dumb modem To configure your Raven you have two options You can use the configuration and management applications of the AceWare suite or you can use a terminal emulator application such as HyperTerminal PuTTY or many others Since the AceWare applications are designed for ease of use nearly all descriptions and screen shots of Raven configuration in this guide and Application Notes are done with AceManager In addition to the various chapters in this guide giving information and directions about using the features of your Raven the Configuration Commands appendix briefly describes all the commands available To get a more expanded view of the other AceManager features refer to the AceManager Guide A full lis
138. roadband connection that is always on This is a high speed connection using either a cable modem DSL or LAN connection It is always active and doesn t require you to sign in Figure 3 15 New Connection Connect using j Optional If you have multiple modems installed on your computer you may be prompted to select the modem to be used If you only have one modem installed this option will be omitted k Check Standard 33600 bps Modem I Select Next 160 Rev 3 0B Feb 08 Windows Dial up Networking DUN You have more than one dial up device on your computer Select the devices to use in this connection o amp Modem BCM V 92 56K Modem COM3 Modem Standard 33600 bps Modem COM1 Figure 3 16 New Connection Select Modem m Type in a name for the connection such as Sierra Wireless AirLink Modem n Select Next Type the name of your ISP in the following box ISP Name Sierra Wireless Airlink Modem The name you type here will be the name of the connection you are creating Figure 3 17 New Connection Connection Name Tip The name provided here will not effect the connection in any way It is only a label for the icon lt can be the name of your wireless service provider Provider your modem Raven or any other desig nation for the connection o Type in 10001 as the phone number for the modem to dial p Select Next Type the phone number below Phone number
139. rosoft Windows to specify if you wish to install this driver on your computer Select Continue Anyway to install the driver e When the driver is installed you will return to the Modem installation screen The Raven should now be listed in addition to any other modem installed on your computer f Click Next to continue to install the DUN configu ration The following dial up networking connections are installed on your computer Click Add to create a new connection to your Sierra Wireless modem Ensure Test Connection is checked to test if your network connection is properly setup Connections mini gt Figure 3 20 Setup Wizard DUN connections If you already have a DUN connection installed for a different modem it will be listed on the Dial up Networking Connection screen g Select Add to create a new connection for the Raven Rev 3 0B Feb 08 32 Raven 1x 33 Modem Sierra Wireless Modem COM1 vl Phone Number 10001 a User Name Password Figure 3 21 Setup Wizard DUN settings h From the drop down menu select Sierra Wireless modem i The defaults for the phone number user name and password will already be entered j Select Next to begin the install Success i Successfully created new dial up networking connection Sierra Wireless 3G Connection Figure 3 22 Setup Wizard DUN At the completion of the DUN installation you will ret
140. rts circuit switched communication Software Required Setup Wizard The activation utility You can download the Setup Wizard from the Sierra Wireless AirLink Solutions website http www airlink com A default installation of this utility is assumed later in these direc tions e Modem Doctor Utility to conduct diagnostics and to bring your modem to a base level of configuration You can download Modem Doctor from the Sierra Wireless AirLink Solutions website http www airlink com This utility does not need to be installed it is run directly Remember where you downloaded it to so you can run it as part of the instructions below AceManager Graphical interface for entering most AT Commands You can download AceManager from the Sierra Wireless AirLink Solutions website http www airlink com A default installation of this utility is assumed later in these directions Raven Templates for Circuit Switch These templates are provided by your Sierra Wireless AirLink Solutions repre sentative and have a xml extension You can also download the appropriate template from http Rev 3 0B Feb 08 142 Raven 1x 143 www airlink com docs AppNotes CircuitSwitchTem plates You should only download the template which matches your modem model and or configuration needs Information Required for CDMA 1x only Master Subsidy Lock MSL also called the Unlock Code or Activation Code This should be provided by your
141. ry and Secondardy HA HA SPI and AAA SPI required for authentication on the Primary and Secondary Home Agents is provided by Alltel HA SPI The SPI used to authenticate on the primary and secondary Home Agents This is provided by the carrier or HA administrator AAA SPI 1000 The SPI required by the Authentication Authorization and Accounting server This is provided by the carrier or 444 administrator Figure 3 16 Setup Wizard SPI HA Shared Secret Password is used for both Home Agent s This may be filled in for you with a password created for your Raven for the Sprint network The AAA Vision Password is required by the Authenti cation Authorization and Accounting server This may be filled in for you with default for Sprint Rev 3 0B Feb 08 30 Raven 1x 31 HA Shared Secret Password META The secret password used to authenticate on the primary and secondary Home Agents This is provided by the carrier or HA administrator 4SA Vision Password The password required by the Authentication Authorization and Accounting server This is provided by the carrier or 444 administrator Figure 3 17 Setup Wizard Passwords When the Private Networking Data Link configuration is completed the connection to the network will be tested again 9 Optional Setting up a DUN Connection Dial up Networking DUN allows a computer or other device to use the serial por
142. s such as Data Link unless you are on the same network or inside that network s firewall such as with frame relay 1x Communication CDMA Code Division Multiple Access is the underlying digital radio network technology used by many cellular providers across the globe and is prevalent in North America 1x provides a digital cellular telephony system and can provide wireless Internet access at speeds between 60 and 80 kbps with bursts up to 144 kbps Security 1x data transmissions are highly secure Originally developed based upon the spread spectrum pioneered by the US Department of Defense security in CDMA technologies is obtained by spreading the digital information contained in a particular signal of interest over multiple coded paths over a much greater bandwidth than the original signal 17 2 Specifications e Interface Port Pin Outs e Power Connector Features and Benefits Embedded Intelligence e Low Power Consumption e Serial Port e Machine Protocols Simple Integration with Legacy Equipment e Persistent Network Connectivity e Remote Management and Configuration e Class I Div 2 Certified Technology CDMA 1xRTT CDMA IS 95 Bands e 800 Mhz Cellular e 1900 Mhz PCS Environmental Operating Temperature 30 to 70 Celsius e Storage Temperature 40 to 85 Celsius Power Consumption 12V DC Transmit Receive Typical Max 200 200 mA e Dormant 40 mA In
143. s Enter You should get a reply of OK or 0 b To see what you are typing as you type it you will need to turn on the echo and verbose mode Type ATE1V1 and press Enter c Ifyou get a reply of OK then you entered the command successfully If you get a reply of 0 or ERROR try entering the command again AT Commands When using a terminal application you will need to manually type in each command e For most commands when you are entering them using a terminal connection you will need to preface the command with AT exceptions are noted i e ATA which is listed as A e Some commands have specific parameters while other commands will take whatever you type Required variable parameters are denoted with italicized text example Dn The n is variable e Acceptable parameters and or specific formats are listed with each command e Most commands with parameters can be entered with to read the current value for example AT amp D will respond with 2 if the default has not been changed e Optional parameters are denoted with square brackets AT Commands are not case sensitive A capital E is the oy same as a lower case e e When you are using a terminal connection if you enter a command which is recognized by the Raven it will respond with OK If the command is not recognized the response will be ERROR Those commands applicable only to
144. s of the most recent PRL Update 0 None 1 In Progress e 2 Success Any other value Failure 20070914 Rev 3 0B Feb 08 Configuration Commands HWTEMP Displays the internal temperature of the radio module in degrees Centigrade PRL Preferred Roaming List PRL version Information Displayed in Ace Manager without AT Commands Listed Bytes and Packets Received and Sent Network traffic for the applicable port Number of System Resets Counter of the number of system resets over the life of the modem or since the configuration was reset Bad Password Count Counter of the number of bad password attempts IP Reject Count or Log Rejected IP Data e Temperature of the Internal Hardware Module The temperature of the internal radio module AT Commands Requiring PassThru mode These commands are not displayed in AceManager CBIP The current IP address of the modem reported by the internal module generally obtained from Sprint This is the address can contact the Raven from the Internet Note If there is no current network IP address 0 0 0 0 may be displayed CMIP Mobile Station IP Address CSQ Received Signal Strength and Channel Frame Error Rate CSSN Serving System 100 Raven 1x 101 ECIO Indicates the signal to noise ratio essentially the quality of the signal GSN ESN Electronic Serial Number of the internal hardware module WHWV Serial nu
145. s specific to dynamic DNS Dynamic DNS allows the Raven to use a dynamic IP address account with an IP address that can change each time you connect and still allow you to use a fully qualified domain name to contact the Raven using IP Manager running ona server with a dynamic DNS updater 116 Raven 1x 117 GROUPS MODEM DATA PRINTABLE VIEW INFO AT Name Value New Value pp ear ea ae MODEMNAME Modem Name 50388333 STATUS PPP DOMAIN Domain COMMON Misc 1PMANAGER1 IP Manager Server 1 IP Adrs Serial eee 5 TCP IPMGRUPDATE1 IPMServerl Update Minutes lo D O e e gt DNS IPMGRKEY1 IPMServerl Key r c s Dynamic IP PPP Ethernet IPMANAGER2 IP Manager Server 2 IP Adrs PassThru r SMTP IPMGRUPDATE2 IPMServer2 Update Minutes lo Other Friends IPMGRKEY2 IPMServer2 Key jertse tnccIne Figure 1 8 AceManager Dynamic IP DOMAIN name Domain or domain zone of which the Raven is a part This value is used during name resolutions if a fully qualified name is not provided and also for DNS updates This value can be up to 20 characters long e name domain name i e eairlink com If DOMAIN eairlink com then when ATDTOremotel is entered the fully qualified name remotel eairlink com will be used to perform a DNS query to resolve the name to an IP address Tip Only letters numbers hyphens and periods can be used in a domain name IPMANAGE
146. sful and your Raven is functioning properly At this point your modem is configured and activated to work on the Sprint network Note These tests depending on the strength of your signal may take a few minutes Initially while the tests are being performed there may be red Xs in the boxes The Status line will give an indication of the progress of the connection process If Test Modem Settings shows the status of your modem is Data Connection Failed Waiting for Retry No Service No Carrier Network Negotiation Failed Network Authentication Failed Modem Not Registered or the Reg Net light on the modem is not lit double check your device activation information and return to the Activate Modem step to reconfigure your Raven 8 Data Link Configuration Data Link is a special account configuration that provides a more secure connection for your Raven and often provides a static IP with authentication on an exclusive server Consult your Sprint representative for details about Private Networking Data Link if it s something you need for your account Before you start the configuration for Private Networking Data Link the connection to the network may be checked 28 Raven 1x 29 Caution Ensure the Raven has been activated before you proceed with the Private Networking Data Link steps Configuring Private Networking Data Link before the Raven has been activated can prevent success
147. st In AceManager select UDP in the side menu PRINTABLE VIEW AT Name Value New Value mo Startup Mode Default DES Serial 00 y sez UDP Auto Answer af Ey y se3 UDP Idle Timeout o HoR UDP Auto Answer Response 0 J xl uppLasT UDP Connect Last ea y jae allow Any 1P o Y uALL allow all UDP lo Y Du Dial UDP Always o ea usD UDP Serial Delay o Figure 8 7 AceManager UDP 83 Raven 1x a Enable S82 UDP auto answer b Set S83 to the idle time out applicable to your appli cation commonly 20 4 Configure other RTU settings Other parameters may need to be changed but this is dependent on the RTU type being used As a minimum this typically involves setting the proper serial settings to match your RTU 5 Optional Dynamic IP Address If you do not have a static IP the host modem should be configured to report its current IP to a Dynamic DNS DDNS server with IP Manager You will need to match the name of the modem to the names specified in the host modem s MLIST or MLISTX for the connected RTU When you configure IP Manager for the host modem make note of your modem name and domain setting in AceManager in the menu selection Dynamic IP to be used with the remote modems GROUPS MODEM DATA PRINTABLE VIEW COMMON Misc Serial TCP UDP DNS Dynamic IP MODEMNAME Modem Name 603eea33 DOMAIN Domain IPMANAGER 1 IP
148. t IP address If your account is set up for a dynamic IP address and you set an address for STATICIP you may not be able to register on the network at all since there is no guarantee you will receive the same dynamic IP address again STATUSCHK n Checks if an SMS message has been received by the modem e n 1 255 Seconds between checks n 0 Never check Serial This group includes commands specific to general use of the serial port Rev 3 0B Feb 08 106 Raven 1x COMMON Misc Serial TCP UDP DNS Dynamic IP PPP Ethernet PassThru SMTP 1X EV DO TELEMETRY 107 AT Name Value New Value 23 Configure Serial Port 115200 8n1 Q Serial Port Flow Control la a s50 Data Forwarding Timeout 1 s51 Data Forvarding Character o oS E DES Serial Echo 1 E Telnet Echo o v AT Verbose Mode 1 J xl aD DTR Mode la Y 211 DTR Mode o J y as Assert DSR o pone aC Assert DCD 1 Y CTSE Enable CTS to Indicate Network Coverage 0 fo Q Quiet Mode o 7 x Call Progress Result Mode o pe NUMTOIP Convert 12 digit Number to IP lo fo Figure 1 4 AceManager Serial En Toggle AT command echo mode n 0 Echo Off n 1 Echo On Qn The AT quiet mode setting If quiet mode is set there will be no responses to AT commands except for data queried n 0 Off Default n 1 Quiet mode on S3 n The standard end of line character used to indica
149. t gateway on remote network q Select OK 166 Note The direct DUN connection features of AceView are not available in Windows 98 or Windows NT Rev 3 0B Feb 08 Windows Dial up Networking DUN General DNS WINS This checkbox only applies when you are connected to a local network and a dial up network simultaneously When checked data that cannot be sent on the local network is forwarded to the dial up network Use default gateway on remote network PPP link C Use IP header compression Figure 3 28 Advanced TCP IP Tip You may want to check the Options tab and change the settings for applications you might be using The default options are generally applicable for most uses Caution Unless specifically directed to do so by Support or your network administrator you do not need to make any changes to the options on the Security tab r Select OK until you return to the Connect window Connecting to the Internet Using DUN There are two methods you can use to connect with Raven to the Internet using DUN AceView and the Windows DUN connection directly AceView AceView is a small utility which can maintain your DUN connection and monitor the connection of your Raven to Provider If you have not already installed AceView you can obtain the most recent version from the Sierra Wireless Airlink website This guide assumes you have a default installation of AceView 1 Start AceView Start gt Al
150. t on a Raven to connect to the Internet or private network just like an analog modem using a standard phone line The Setup Wizard will install a driver for the Raven and set up the connection between your computer and the Raven You will need to have administrator access on the computer for this section of the installation If you already have other modems installed on your computer they will be listed on the Sierra Wireless AirLink Modem Installation screen If you have other modems installed on your computer using the same serial port they may conflict As long as you do not intend to use them you can Remove other modems using this menu The following modems are installed on you computer Please ensure you have an appropriate Sierra Wireless modem installed before proceeding You may install a new modem by clicking Install Having multiple modems per COM port could cause problems Modems mimi gt Figure 3 18 Setup Wizard DUN driver 20070914 Activating your Raven on the Sprint Network a Select Install to begin adding the driver for the Raven to your computer Modem Settings COM Port comi v Baud Rate 115200 v Figure 3 19 Setup Wizard DUN settings b The COM port and speed should match the settings of the Raven and where it will be connected default settings will be pre entered c Select Next to begin the driver installation d You will see a confirmation box from Mic
151. te the end of an AT command This character is also used as the carriage return character for framing responses and result codes in command state Cannot be configured in AceManager n 0 127 ASCII character number S4 n The standard line feed character sent by the modem to the host at the end of a response or return code in command state Cannot be configured in AceManager n 0 127 ASCII character number S5 n This register sets the character recognized as a backspace during command entry Cannot be configured in AceManager n 0 127 ASCII character number 20070914 Rev 3 0B Feb 08 Configuration Commands S6 n This register denotes the wait time in seconds before a blind dial no dial tone detection Cannot be configured in AceManager n 2 10 seconds S8 n Whenever a dial command contains the comma character the contents of this register specify the pause time for each comma Cannot be configured in AceManager n 0 255 S9 n Specifies the time that the received carrier must be present for the modem to recognize it and turn on Data Carrier Detect DCD if applicable The implementation is entirely at the IWF modem Cannot be configured in AceManager e n 0 255 S10 n Specifies the amount of time that the carrier from the remote modem can be lost before the modem goes on hook This allows temporary disruptions to carrier without disconnecting A setting of 255 causes the modem to disable Carrier
152. terfere with this equipment Do not operate the Sierra Wireless AirLink Raven in any aircraft whether the aircraft is on the ground or in flight In aircraft the Sierra Wireless AirLink Raven MUST BE POWERED OFF When operating the Sierra Wireless AirLink Raven can transmit signals that could interfere with various onboard systems Note Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open Sierra Wireless AirLink Raven may be used at this time The driver or operator of any vehicle should not operate the Sierra Wireless AirLink Raven while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some states and provinces operating such communications devices while in control of a vehicle is an offence The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL Patents Copyright Trademarks Rev 3 0B Feb 08 Preface DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT EVEN IF SIERRA WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF
153. the host Rev 3 0B Feb 08 Configuring Modbus BSAP The destination port for the modem at the host needs to match the device port in use on all the modems at the remote sites For example if the remote modem s device port see below is 12345 then the Modbus host modem s 553 destination port should be set to 12345 Set the destination port S53 to match the device port of the host modem DPORT Make sure the device port of the remote modem DPORT matches the destination port of the host modem 553 2 Configure IP addresses for the host If the Host modem has a static IP address enter it in the Desti nation Address for 53 If the modem at the host has a dynamic IP and is using IP Manager instead of an IP address for 553 specify the name of the host modem MODEMNAME If the remote modems are using a different DDNS than the host modem you will need to specify the fully qualified domain name MODEMNAME DOMAIN Note Setting the Host modem IP address as the S53 Destination Address provides a low level security The modem will not forward UDP traffic unless the source IP port matches what is in S53 However if you set AlP 1 the modem will forward UDP traffic from any source IP address as long as it is accessing the modem on the configured DPORT 3 Configure the default mode for start up Each modem at the remote locations will need to be configured to communicate with the modem at the ho
154. the modem the OK result code is returned If the number is rejected the ERROR result is returned If three successive Errors are returned the modem must be reset by Sierra Wireless AirLink Solutions to allow any further attempts The modem permits 99 failures of this command during its lifetime After that the modem becomes permanently disabled PROVISION MSL MDN MIN SID NID Tip t is recommended to use the Setup Wizard for your carrier to provision the modem Provision the modem with the lock code and phone number Cannot be configured in AceManager e MSL master lockcode MDN MIN phone number SID system ID NID network ID PROVISION2 MSL MDN MIN SID NID Tip t is recommended to use the Setup Wizard for your carrier to provision the modem A second set of modem provision parameters when the MDN and MIN MSID are different or split Cannot be configured in AceManager e MSL master lockcode MDN MIN phone number SID system ID NID network ID 20070914 Rev 3 0B Feb 08 Configuration Commands WSPC lock nnnnnnj Service Programming Code C3x11 and C3x11E only Upon successful entry of this code all other service provisioning AT commands may be used e lock 0 OTKSL One Time Key Subsidy Lock e lock 1 MSL Master Subsidy Lock nnnnnn 6 digit unlock code Note If an OTKSL is used to enter provisioning mode only the WIMI WMDN and WCMT commands will be allowed All o
155. the modem at the host is setting the IDs to their specific IPs In AceManager select the menu option Addr List NEO Ar Name Value New Value A STATUS Decimal OxHex Address Entry O k gt gt Saas Address Entry o COMMON Pc Address Entry 0 Serial TCP Address Entry 0 upp DNS Address Entry 0 i Dynamic IP PPP Ethernet Address Entry o 777m7 PassThru SMTP Address Entry o Other Friends Address Entry o LOGGING es ES Address Entry O TELEMETRY AAA ADDR LIST Address Entry o A 3 Figure 8 3 AceManager Addr List 20070914 Configuring Modbus BSAP Addresses can be entered in decimal or hex AceManager will translate hex entries into decimal The number before the is ID the number after is the IP address There can be a total of 100 remote ID Local addresses entered into the modem When using AT commands via telnet or direct serial connection use ATMLIST for decimal IDs and ATMLISTX for hexidecimal For example if the ID is 27 and the IP is 123 123 123 124 you would enter it as ATMLIST27 123 123 123 124 or ATMLISTX1B 123 123 123 124 4 Optional Dynamic IP Address If you do not have a static IP the host modem should be configured to report its current IP to a Dynamic DNS DDNS server with IP Manager In the Host modem s configuration instead of IP address for the Addr List ATMLIST or ATMLISTX substitute a s
156. the value from S53 If a domain name is specified the symbol can be used to explicitly indicate the start of the name For example if ATDPHONY is issued this will be interpreted as dial a UDP connection to HONY To dial using the default method to host PHONY one would issue ATD PHONY Several special dialing numbers exist to make it easy to establish a PPP or SLIP connection with the modem ATD 19788 or ATDT 19788 will establish a PPP connection see APPP and ATDT 7547 will establish a SLIP connection see ASLIP Tip The source port of the session is the Device Port set by S110 or DPORT DS n Allows a PPP connection to be initiated on the host port e n 2 Initiates the PPP connection Cannot be configured in AceManager Hn Hang Up Command n 1 Hang up 20070914 Rev 3 0B Feb 08 Configuration Commands With an AT telnet connection this command will terminate the host data mode and return the Raven to an AT mode Cannot be accessed in AceManager O Online Remote Causes the Raven to go from Command State to data state Cannot be configured in AceManager OPRG n Enables disables over the air firmware upgrading of the Raven When Sierra Wireless releases a new version of ALEOS you can upgrade your remote modems with OPRG enabled n 0 Disables n 1 Enables 53 method d d d d ppppp Destination IP address port and method These are used as defaults for the D Di
157. ther commands will return ERROR Caution This command supports five attempts to enter the correct service programming code If five incorrect attempts are performed the ME will power down Once the correct SPC code is entered the module transitions to the Service Programming state This state is not exited until a commit is done WCMT While in the Service Programming state subsequent validations of the SPC code are ignored until the Service Programming state is reset WMDN num Set the Mobile Directory Number MDN C3x11 and C3x11E only e num phone number Valid numbers are between 10 and 15 digits in length For support of Wireless Number Portability in all non RUIM software versions changes to the MDN will update the IMSI_M portion least significant 10 digits of the IMSI Changes to the MDN will also automatically update the Access Overload Class values unless specifically modified using the WAOC command The new IMSI_M and Access Overload Class values will not be visible in the WIMI and WAOC commands until after the changes are committed with the WCMT command WIMI num Set the IMSI MIN MSID preceded by the country code Inter national Mobile Subscriber Identity C3x11 and C3x11E only num MIN MSID preceded by the country code The MIN MSID preceded by the country code is 15 digits in length MCC 3 MNC 2 MIN2 3 MIN1 7 For support of Wireless Number Portability changes to this number will NOT
158. time out Caution TCPT should never be 0 when using the TCP mode A broken TCP session can result in the modem being left with a TCP half open connection that can only be terminated with a reset TCP Auto Answer TCP auto answer S0 1 12 also allows a TCP connection request to be answered when the modem is idle not ina data session The TCP connection request s destination port has to match the modem s device port Note UDP auto answer may also be set simultaneously with TCP auto answer Then when in the idle state the modem will accept either a TCP connection request or UDP incoming packet and enter a TCP or UDP session as appropriate Hybrid Modes Hybrid modes are supported mainly for legacy implementa tions Some previous hybrid modes MD 5 6 are no longer implemented as special unique modes Now that UDP auto answer UDP Half open S82 2 can be enabled in conjunction 64 Rev 3 0B Feb 08 with UDP PAD mode MD3 effectively this is the same as MD5 and MD6 previously accomplished Setting MD5 and Data Communication and Host Modes MD6 are still supported but not recommended AT Command Hybrid Mod Hybrid Mode2 MD5 MD6 MD 3 3 82 2 2 So 1 1 UDPLAST 0 1 65 Note The Raven forwards messages to and from the cellular network for only ONE device per port The Raven is a one to one gateway and does not have advanced routing features required to do one to many routing
159. ting of all the configuration commands for you modem are in Appendix A Using AceManager AceManager is a free utility and is available on the product CD or can be downloaded from the Sierra Wireless America website http www sierrawireless com support AirLink default aspx Tip AceManager is the same application as Wireless Ace The name was changed to fit better with its features 1 Start AceManager Start gt All Programs gt AirLink Communications gt AceManager Rev 3 0B Feb 08 43 Rev 3 0B Feb 08 Configuring your Raven Figure 5 1 AceManager 2 Connect to your Raven a Click the Connect button Connect to Modem BAR Address 192 168 13 31 v Password Ethernet Cancel Figure 5 2 AceManager Connect to Modem b Select a connection method If you are connecting remotely you can use UDP TCP or SMS If you are connecting locally with the modem connected directly to your computer using a serial cable you can use PPP If you are connecting locally with the modem connected directly to your computer using an Ethernet cable you can use UDP TCP or Ethernet c Enter the connection information For UDP or TCP if you are connecting locally use the HOSTPEERIP of the modem to connect The default for the HOSTPEERIP is 192 168 13 31 For SMS enter the phone number of the modem and select your wireless carrier For PPP select the COM port to which the modem is connected
160. tive for information on AceNet Note AceView AceManager and AceNet require the Microsoft NET Framework v 1 1 and Microsoft Windows 98 Windows 2000 Windows XP or later You can obtain the Microsoft NET Framework from Microsoft at http www microsoft com AceManager AceManager the AceWare remote configuration and monitoring tool simplifies deployment and provides extensive monitoring control and management capabilities AceManager gives you the power to monitor and control your Sierra Wireless AirLink communications platforms in real time 10 Introduction to the Raven 192 168 13 31 AirLink Wireless Ace DER File Modem Template Tools Help Bo B o qu x E2 h Connect Refresh Refresh All White Reset Load Save Copy Clear Update PRL Auto Refresh Disabled Y GROUPS MODEM DATA PRINTABLE VIEW AT Name Value NETPHONE Phone Number 7199302620 DEVICEID Device ID 0x000002cF0080F25C COMMON Misc USB erHMAC Ethernet Mac Address 001435004245 Serial 7 Tce Modem Type PinPoint x EV DO upp DNS Dynamic IP ALEOS Softvare Version va321_3 1 5 063b3 Aug 9 2007 PPP Ethernet PassThru Modem EID IMEI 603ce298 Modem Name f603e6238 Modem Hardware Configuration 090d0004000300000000000000000000 Modem Software Version p2005001 20224 Sep 21 2006 15 43 22 VID PID Modem Hardware Version MC5725 Rev 2 0 2 Boot Version SS MSCI V
161. ts of a domain name can help to under stand how IP Manager works and what you need to be able to configure the modem A fully qualified domain name FQDN generally has several parts Top Level Domain TLD The TLD is the ending suffix for a domain name com net org etc e Country Code Top Level Domain ccTLD This suffix is often used after the TLD for most countries except the US ca uk au etc Domain name This is the name registered with ICANN Internet Corporation for Assigned Names and Numbers or the registry for a the country of the ccTLD i e if a domain is part of the ca TLD it would be registered with the Canadian domain registry It is necessary to have a name registered before it can be used e Sub domain or server name A domain name can have many sub domain or server names associated with it Sub domains need to be registered with the domain but do not 71 Rev 3 0B Feb 08 IP Manager need to be registered with ICANN or any other registry It is the responsibility of a domain to keep track of its own subs car54 mydomain com e com is the TLD e mydomain is the domain usually noted as mydomain com since the domain is specific to the TLD e car54 is the subdomain or server name associated with the device computer or modem registered with mydomain com car54 mydomain com ca This would be the same as above but with the addition of the country code In this example the country
162. urn to the Dial up Networking Connection screen The AirLink modem should now be listed as a connection Your modem is now ready to be used as a DUN device for any applications on your computer needing a network connection If you have DUN installed for more than one modem you will need to specify in your application which DUN to use Unless it is the only DUN your Raven may not be the one your computer sees as a default 10 Activating Using AT Commands An alternate method to configure and activate your Raven is by using AT commands sent directly to the modem witha terminal application refer to the troubleshooting section This 20070914 Rev 3 0B Feb 08 Activating your Raven on the Sprint Network method is recommended only in situations where the Setup Wizard is not available and or when the configuration for the Raven is unusual Caution t is not possible to activate the Raven using either AceManager or AceNet Using ALEOS 1 Set telnet timeout in to 20 minutes AT TELNETTI MEOUT 20 2 Save the telnet setting AT amp W 3 Verify ALEOS has established communication to the internal hardware ATI3 4 Enter the activation command appropriate for your type of account The SID and NID are optional and only required if your account type uses them If you have the same number for the MIN and MDN or MSID AT PROVI SION MSL MDN SID NI D If you have the different numbers for the MIN and MDN or MSID AT P
163. used nor needed by user applications HOSTPRIVIP d d d d Set or query the private IP address that is to be negotiated by the 1x connection if HOSTPRIVMODE 1 e d d d d IP Address HOSTPRIVMODE n Set or query whether a private or public network IP is to be used when the Host initiates a 1x connection to the modem e n 0 Public network IP Mode When the Host initiates a PPP connection the host will be given the network IP address that was obtained from the cellular carrier while registering on the network If the network issues a new IP address the cellular connection will be closed since the IP address has changed and has to be re initiated default n 1 Private IP Mode When the Host initiates a 1x connection the host will be given the IP address specified in HOSTPRIVIP The modem will then perform 1 to 1 NAT like address translation which shields the Host from network IP changes HOSTPW string Host Password for PAP or CHAP string password HOSTUID string Host User ID for PAP or CHAP string user id up to 64 bytes PassThru PassThru Mode is used to communicate directly to the Raven internal hardware Rev 3 0B Feb 08 120 Raven 1x Caution While the modem is in PassThru mode ALEOS is disabled If you need to connect to the Raven while it is in PassThru mode you will need to do so with a terminal application Not all commands are available while the modem is in PassThru mode
164. using the default password provided here To activate a modem for Sprint you must first change the PCS Vision password To do so follow these steps 1 Access the Sprint PCS website here 2 Enter the following as the PCS Phone Number 0000000000 3 Enter the following as the password 0E8164 ti 4 If the password was incorrect and you were unable to logon press Couldn t Logon 5 If this is your first time registering you will be asked to change your password 6 Select My Personal Information from the left side menu 7 8 3 When you re done return here and select Next Select PCS Vision Password Enter you new PCS Vision Password Figure 3 9 Setup Wizard Vision Configuration Follow the directions on the Wizard screen Use the link to go to the Sprint log in page and configure your account with Sprint b Network Access Identifier NAI The fields for NAI and should be filled in for you Verify they are correct NAI A sprintpcs com Network Access Identifier The NAI is the username required to log on to the network Provided by the carrier this value takes the same format as an email address and is unique to each account Figure 3 10 Setup Wizard Vision NAI c Enter the IP Addresses for the Home Agent and Secondary Home Agent as provided by Sprint Rev 3 0B Feb 08 26 Raven 1x Primary HA MIDI Primary Home Agent xxx xxx RR KER The primary serv
165. utes lo COMMON 3 Misc RESETPERIOD Modem Reset Period Hours lo Seria x TCP csxi Passthrough Echo lo y UDP DNS Dynamic IP PPP Ethernet PassThru SMTP Rev 3 0B Feb 08 Figure 6 2 AceManager PassThru 58 Rev 3 0B Feb 08 Data Communication and Host Modes PassThru Mode allows only specific AT commands Some ALEOS commands will be unavailable when the Raven is in PassThru mode The commands usable also depend heavily on the modem model number found on the label on the top of the Raven Note Some internal hardware requires upwards of 20 seconds before AT commands can be entered so be patient if there seems to be no response to AT commanas Telnet Mode In AceManager you can configure Telnet operation INFO AT Name Value New Value TS a s0 TCP Auto Answer lo STATUS a s7 TCP Connect Timeout 30 COMMON Misc TCPT TCP Idle Timeout lo 2 Telnet Server Serial 3 Telnet always Echo Tep TCPS TCP Idle Timeout Secs jo 4 SSH PAD UD pws 5221 TCP Connect Response Delay 0 ria s60 Telnet Echo Mode E x ig ENQ Enable ENQ on TCP Connect o T zj Other Friends Figure 6 3 AceManager S0 If you need to change the port for Telnet for example you have the default port blocked on your firewall the option is on the Other tab The default telnet port is 2332 You can also change the Telnet timeout if the connection is idle
166. ver Mode 1 y LOGGING 1X EV DO TELEMETRY ADDR LIST 119 Figure 1 9 AceManager PPP Ethernet DHCPSERVER n e Actas a DHCP server for any Ethernet device connecting to the Raven DHCP Dynamic Host Configuration Protocol allows one device the DHCP server to provide dynamic IP addresses to any other device which requests them e n 1 Enabled The modem will act as the primary DHCP server for the network e n 2 Enabled if no other DHCP server is detected default If another DHCP server is detected on the network the Raven will not send out replies to DHCP requests n 0 Disabled The Raven X will not send out replies to DHCP requests HOSTAUTH n Host Authentication Mode Use PAP or CHAP to request the user login and password during PPP or CHAP negotiation on the host connection The username and password set in HOSTUID and HOSTPW will be used e n 0 Disable PAP or CHAP request Default e n 1 PAP and CHAP e n 2 CHAP HOSTNETMASK n n n n Subnet mask for the host interface Allows communication with a subnet behind the host interface n n n n subnet mask example 255 255 255 0 20070914 Configuration Commands HOSTPEERIP d d d d Set or query the IP address that can be used to directly contact the Raven once a cellular connection is established If this value is not specified 192 168 13 31 will be used e d d d d local or peer IP address of the modem Note This is not normally
167. wacked teeta nd aha teen da 118 Rev 3 0B Feb 08 5 Rev 3 0B Feb 08 Contents MODEMNAME name 00ccccccocc tet e nett ernennen 118 PPP EtHGIneU at a ahs Motes Meh Soak NA RES cea Ne Share 118 DHCPSERVERE ND ica Gea eee dow dedi Oe ees dee aot a AWA aoe Ea weed das 119 HOSTAUTA 3 had ced vests Sak eee ad Bata ead awed a bart bh oa Golde Caw eee aa eas 119 HOSTNEEMASK fN Meo ba pr Rast AAA ee a eae 119 HOSTPEERIP Sidi sec ce A a waives Soaked ein 120 HOSTPRIVIPE idl ddae veh aie a ada Gai areca 120 HOSTPRIVMODE SN 5000 a di Suing wack ada adel db wh bt tare 120 HOSTPW sthing cia A A AA eee ee 120 HOSTUID String v8 0 a a d dis da 120 Pass MU at 120 NAPASSTH RU ia a id A ES Sait 121 POSTS A A A TA a it o e o 121 PINUS String da A AAA AA A a 121 PTREFRESHSN 4 20000 ar a la ra AS a AAA 122 RESETPERIODEN 5 dvi ces A A tate Wares Pace oad 122 SMER Sa at EA A BR Anan a Mh ea eae as See AA 122 NETSMS2EMAIlE D ee ek Wal aoe dedi oe da ale oe Modan Vu WA aoe aba ee alae wd 123 SMTPADDR d d d d NMame 0 eect tee teen teen eet e eet eenennne 123 SMTPFROM 6mail tas ces acecaie tala a Ee a cee aed ee aoe Saad 123 SMiPPWH DW Ss ficient o aha oe Cae A A se tae Aha A ete ees 123 SMTPSEND email body 00 00 ccc cece tect ee teen ete ene ene e nee 123 SIMTPSTATUS ths a e A Ga A at 123 SMTPSUBJ SubjeCt n snan a ERE Nl ale OS AT ae oa 124 SMTPUSERSUSE6M 4 tet a aa eno 124 FECMODENL flag e iai e ad Ante d
168. witch 0 sssaaa saaa 138 AT Commands and the Command String 6 cece rr 139 Commands Specific to the Raven 1x C3210 and C3216 ccc cece eee aes 140 Commands Specific to the Raven 1X C3211 cece eee eens 140 Common AT Commands 0 0c ccc eet rnnr anaana 141 Raven LEDs in Circuit Switched Mode 000 cc cece cece teen ne teen tne eee nenas 141 Step by Step Configuration 0 0 ccc eee ee nee nee eens 141 Hardware Required oc coach A a a ae ee ales 142 Software Required iicwrehave ean dal obi eters a Haw le ode de 142 Information Required for CDMA 1xX only ook tt tna 143 Windows Dial up Networking DUN 0 ccc cece ene eee eens 152 Installing a modem driver for Raven cece ete e teens 152 Creating a Dial Up Networking PPP Connection 0 0 ccc eens 157 Rev 3 0B Feb 08 7 Contents Connecting to the Internet Using DUN 0ococccocccccc eee eee ne nnes 167 AceView Windows DUN Rev 3 0B Feb 08 1 Introduction to the Raven ALEOS e AceWare e Connecting to the Sprint Network 1x Communication Rev 3 0B Feb 08 Powered by ALEOS Raven modems are designed to maintain a reliable consistent network connection With a serial interface and a vast library of machine protocols the Raven is a workhorse for industrial and mission critical appli cations Class I Divison 2 certified as nonincendive equipment the Raven Series is ideally suited for use in hazardous
169. word for the following users Me only Anyone who uses this computer Dial 110001 Figure 3 22 DUN Connection b Uncheck Use dialing rules 163 Rev 3 0B Feb 08 Windows Dial up Networking DUN c Check Show icon when connected d Select Configure below the Connect using line t Sierra Wireless Airlink Modem Properties General Options Security Networking Advanced Connect using Modem Standard 33600 bps Modem COM1 3 Modem BCM W 92 56K Modem COM3 gt All devices call the same numbers Phone number Phone number rom C Use dialing rules Dialing Rule Show icon in notification area when connected Figure 3 23 DUN Properties e Select 115200 as the Maximum speed f Check Enable hardware flow control g Do not check any other option h Select OK 164 Windows Dial up Networking DUN Modem Configuration B Standard 33600 bps Modem COM1 Maximum speed bps E Modem protocol Hardware features Enable hardware flow control C Enable modem error control C Enable modem compression C Show terminal window C Enable modem speaker Figure 3 24 Modem Configuration i Back at the main properties screen select the Networking tab i Sierra Wireless Airlink Modem Properties PIR General Options Security Networking Advanced Type of dial up server am calling PPP Windows 95 98 NT 4 2000 Inter

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