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Savin SPC210SF User's Manual

1. 4 in 1 L pont p e 17 11 6 Chapter 11 Sorting copies using the ADF You can sort multiple copies Pages will be stacked in the order Ao 23 Ao 23 and so on 12 12 ap Press J Copy to illuminate it in blue Load your document Use the dial pad to enter the number of copies you want up to 99 Press Options and A or Y to select Stack Sort Press Menu Set Press A or V to select Sort Press Menu Set Press Black Start or Color Start OR Press the Options key for more settings 11 7 Adjusting Brightness Contrast and Color Brightness You can adjust the copy brightness to make copies darker or lighter ap Press J Copy to illuminate it in blue Load your document Use the dial pad to enter the number of copies you want up to 99 Brightness 4 Press Options and A or to select Press Menu Set Press A to make a lighter copy OR Press W to make a darker copy Press Menu Set amp Press Black Start or Color Start To change the default setting follow the instructions below ap Press Menu Set 3 2 Copy 2 Brightness O Press A to make a lighter copy OR Press W to make a darker copy Press Menu Set amp Press Stop Exit Contrast You can adjust copy contrast to mak
2. 6 6 PAGING e oie tii 8 2 Polling Receive 10 1 reducing to fit on paper 6 4 retrieving from a remote site 8 7 Ring Delay setting 6 2 Sequential Polling 10 1 SONO SEN 5 1 at the end of a conversation 5 3 Broadcasting senei retiene 5 4 canceling fax jobs in memory 5 9 compatibility 0 eee cece C 20 COMMAS inn 5 5 delayed A ini 5 8 Easy Receive ceccceeeeeereeeeeeeeneees 6 5 enter Fax mode ssss 5 1 from ADF strain 5 1 from memory Dual Access 5 2 7 2 from scanner glass 5 1 Out of Memory sees 5 3 OVe SOa8S 5 iiec deren 5 7 Polled Transmit 10 2 printing a fax from the memory 6 6 Real Time Transmission 5 6 redial asta 7 2 resolution teet 5 5 Index Station ID fax header 3 2 Fax Tel mode answering at extension phones 6 6 double ringing voice calls 6 3 F T Ring Time eeeeese 6 3 Fax Receive Code ss 6 6 receiving faxes 6 7 Ring Delay esses 6 2 Telephone Answer Code 6 6 FCC NOUCES ita etre A 1 G Gray scale tise tien ike ais E 3 E 5 Groups for Broadcastin
3. Number of sheets Plain paper Up to 250 sheets Up to 530 sheets 20 Ib or 80 g m 20 Ib or 80 g m Thick Thicker Up to 40 sheets Up to 1 76 in 44 mm paper 44 lb or 165 g m loading height Transparencies Up to 50 sheets N A Labels Up to 80 sheets N A Envelopes Up to 15 sheets or 7 sheets for H H N A condition H H High temperature High humidity Recommended paper specifications The following paper specifications are suitable for this machine Basis weight Ib g m 16 24 75 90 Thickness um 80 110 Roughness sec Higher than 20 Stiffness cm3 100 90 150 Grain direction Long grain Volume resistivity ohm 10e 10e Surface resistivity ohm cm 10e10 10e Filler CaCO Neutral Ash content wt Below 23 Brightness Higher than 80 Opacity 96 Higher than 85 Chapter 2 Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper However some paper variables may have an effect on print quality or handling reliability Always test samples of paper before purchasing to ensure desirable performance Some important guidelines when selecting paper are Ml Supplier should be informed that the paper or envelopes will be used in a color laser machine E Preprinted paper must use inks that can withstand the temperature of the machine s fusing process 392 degrees Fahrenheit or 200
4. ssssssssssseeenen een enne ennemi rennes C 20 Cleaning the outside of the machine sssssssseeee C 21 Cleaning the scanner glass ooccccncccinnncocincccnononnnnanc cnn nana c cnc anar C 22 Cleaning to prevent paper jaMS ocoonocccinncccnonccnnncnconancnnn nan nnnnnc cnn nana cin C 22 Cleaning the laser glass ooooonnccccinnncnnnncococcccnnncnnnnnncc conca nn cnn rca nn C 24 Replacing the consumable ieMS ooooonoccccccnnncccccnnncccnnnnonncn cnn nnnnn nc nr r nana nn rra C 26 Toner cartridges a a a a E a ai E EEA Ae a TA E as C 28 Waste toner pack e lidad C 31 OPC belt cartridge cooocccononcconncccnocccnnnnccnnnnrcc nono nn nnnn cc cnn enne nennen nnne C 33 Machine Information nicotine a Hd ainda C 35 Checking the Serial Numbers C 35 Checking the Page Counters sese C 35 Checking remaining life of parts C 35 vii D E viii Optional accessories Optional accessories sssssssssssssseseeeeene enne nennen nen nennen nennen D 1 Lower tray unit Paper Feed Unit Type 1000 esses D 1 Memory Unit Type C 64 128 256 MB ssseeeeeeenen D 3 Installing additional memory ieena iarann enne D 3 Specifications Product descriptor deis E 1 Generals ied oi E 1 itn E E 2 gd E 3 poo EE E 4 Sanner rn m e iia E 5 Pira tac E 6 Interfaces adds E 6 Computer requirements ooococinnccinncccconcconncn
5. The following figure details the recommended area around the machine for proper ventilation operation and maintenance Back 1 14 in 35 cm 8 in 20 cm 20 in 50 cm 3 gt gt Front 28 in 70 cm Chapter A To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance A caution There are high voltage electrodes inside the machine Before you clean the inside of the machine make sure you all have unplugged the telephone line cord first and then the SE Up power cord from the AC power outlet A Do not handle the plug with wet hands Doing this might cause an electrical shock A The fusing unit becomes extremely hot during operation Wait until it has cooled down sufficiently before replacing consumable items The fusing unit is marked with a caution label Please do not remove or damage the label A To prevent injuries be careful not to put your hands on the edge of the machine under the document cover or scanner unit Important information CAUTION Bi To prevent injuries be careful not to put your fingers in the area shown in the illustrations B Do not use a vacuum cleaner to clean up scattered toner Doing this might cause the toner dust to ignite inside the vacuum cleaner potentially starting a fire Please carefully clean the toner d
6. OR Clear the faxes from the memory See Out of Memory message on page 5 3 OR Add more memory See Installing additional memory on page D 3 Jam Al Jam A2 Jam B Jam C Paper Paper Paper Paper Remove the jammed paper See the alphanumerical diagram to check on the location See Paper jams on page C 7 Replace 120K Kit It is time to replace the 120K kit Call Customer Service to replace the 120K kit Replace OPC Belt It is time to replace the OPC belt cartridge Replace the OPC belt cartridge See Replace OPC belt cartridge message on page C 33 Replace PF Kit2 It is time to replace the PF kit2 Call Customer Service to replace the PF kit2 Stacker Full The output tray is full of paper Remove the paper from the output tray Toner Empty X X C M Y K The toner is used up and printing is not possible Replace the used toner cartridge with a new one See Replacing a toner cartridge on page C 29 Toner Error The machine has detected an incompatible toner cartridge Use only our genuine toner cartridges Toner Low X X C M Y K The indicated color toner is nearly empty Order a new toner cartridge now Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Unable to Init Initialize Unable to Print Unable to Scan The machine has a mechanical problem Turn offthe machine s power
7. Sending a fax from the scanner glass You can use the scanner glass to fax pages of a book The documents can be up to Letter A4 size Put the document face down on the scanner glass g Note E Since you can only scan one page ata time it is easier to use the ADF if you are sending a multiple page document E Press Stop Exit at anytime to cancel 1 If it is not illuminated in blue press _ Fax Place the first page on the scanner glass amp Dial the fax number Press Black Start E f you press Black Start the machine starts scanning the first page O To send more than one page press 1 and go to Step Next Page 1 Yes 2 No Send OR To send a single page press 2 or press Black Start again The machine starts sending the document amp Place the next page on the scanner glass Set Next Page Then Press Set Press Menu Set The machine starts scanning the page Repeat Steps and for each additional page g Note If the memory is full and you are faxing a single page it will be sent in real time Sending a fax Canceling a fax in progress If you want to cancel a fax while the machine is scanning dialing or sending it press Stop Exit Dual Access You can dial a number and begin scanning a fax into memory even when the machine is sending from memory receiving faxes or printing PC data The LCD shows the new job number g Note If you ge
8. We recommend that you do not print within 0 6 in 15 mm of the edges of envelopes aloln Loading paper and envelopes The machine can feed paper from the standard paper tray or optional lower tray When you put paper into the paper tray note the following B The machine detects standard paper sizes in the paper trays If you load small size paper or envelopes you will need to manually set the paper size in the Small Paper setting See Paper Size on page 3 9 El f your application software supports paper size selection on the print menu you can select it through the software If your application software does not support it you can set the paper size in the printer driver or by using the control panel buttons E Before using paper that has holes in it such as organizer sheets you must fan the stack to avoid paper jams and misfeeds Loading paper and documents To load paper or other media in the paper tray ap Pull the paper tray completely out of the machine While pressing the paper guide release lever slide the adjusters to fit the paper size Check that the guides are firmly in the slots Fan the stack of paper well to avoid paper jams and mis feeds Chapter 2 4 Put paper in the paper tray PAPER LABEL ENVELOPE TRANSPARENCY y CARDSTOCK e Put the paper tray firmly back in the machine and unfold the output paper
9. ap Press Menu Set 2 5 3 Remote Fax Opt 3 Print Fax amp Press Black Start Setting the Print Density You can adjust print density making your printed pages darker or lighter 1 If it is not illuminated in blue press 9 Fax amp Press Menu Set 2 1 6 Setup Receive 6 Print Density amp Press A to make the print darker OR Press W to make the print lighter Press Menu Set e Press Stop Exit Operation from extension telephones If you answer a fax call on an extension telephone or an external telephone connected to the EXT jack of the machine you can make your machine take the call by using the Fax Receive Code When you press the Fax Receive Code 951 the machine starts to receive the fax If the machine answers a voice call and pseudo double rings for you to take over use the Telephone Answer Code 51 to take the call at an extension phone See F T Ring Time Fax Tel mode only on page 6 3 If you answer a call and no one is on the line you should assume that you re receiving a manual fax B Press X51 and wait for the chirp or until the machine s LCD displays Receiving and then hang up You can also use the Easy Receive feature to make your machine automatically take the call See Easy Heceive on page 6 5 Using a cordless external handset If your cordless telephone is connected to the EXT jack of the machine and you typically carry the cordless handset elsewhe
10. changing eer a 7 4 CS a 7 3 USIDIQ e erm a 7 1 SOAICN ch eot etienne 7 2 Speed Dial changing eee rete eges 7 4 setting up licensum a 7 4 Wc 7 1 R Receive Mode sssssssessses 6 1 External TAD usus 6 1 Fax Only una eet teneis 6 1 A erst 6 1 Manual cooococccccccnnnnncnnononcnnncnnnnnnnnnanannnn nos 6 1 Redial Pause key 7 2 7 8 Reducing COPIES imita 11 4 incoming FAXES ossee 6 4 Remote Retrieval sssssss 8 5 access code iaeei 8 5 commands encor a 8 6 getting your faxes sieer 8 7 Repos seccion ee ie eee 9 1 Caller ID List o occccnnnnoccccncnanancncnanoo 7 9 Fax Joutnal iia 9 2 Journal Period sssssss 9 1 Help Listin 9 2 how to print 9 2 Network Configuration 9 2 Quick Dial List sessesesss 9 2 Transmission Verification 9 1 User Settings sesesesss 9 2 Resolution COPY iet ti tre orte eti edie E 4 fax Standard Fine SuperFine Photo iicet ette deret E 3 A p UE Re cR ERE ERST E 6 SCA xe a aa deese enar E 5 setting for next fax seere 5 5 Ring Delay setting sse 6 2 S Safety Instructions A 4 A 7 Setting Lock essssessese 4 1 Sleep Time eret tena 3 8 Speed Dial CHANGING ende esti 7 4 Setting Up 3 3 ient is 7 4 USI
11. e Enter a four digit number for the password Press Menu Set The LCD shows Verify Re enter the password Press Menu Set amp b Press Stop Exit Chapter 4 Changing the Setting Lock password ap Press Menu Set 1 8 2 e Press A or V to select Set Password Press Menu Set amp Enter the registered four digit password Press Menu Set ED Enter a four digit number for the new password Press Menu Set a If the LCD shows veri fy re enter the new password Press Menu Set Q Press Stop Exit Turning Setting Lock on aD Press Menu Set 1 8 2 2 Setting Lock e Press A or V to select On Press Menu Set Press Menu Set e Press Stop Exit Enter the registered four digit password Turning Setting Lock off ap Press Menu Set 1 8 2 Security 2 Setting Lock 5 Enter the registered four digit password Press Menu Set twice Press Stop Exit g Note If you enter the wrong Password the LCD shows wrong Password The machine will stay in Setting Lock mode until the registered password is entered Memory Security Memory Security lets you prevent unauthorized access to the machine You will not be able to continue to schedule Delayed Faxes or Polling jobs However any pre scheduled Delayed Faxes will be sent even if you turn on Memory Security so they won t be lost While Memory Security is on the following operations are available B Receiving faxes into memo
12. A Press Stop Exit g Note You can print a list of all One Touch and Speed Dial numbers Group numbers will be marked in the GROUP column See Printing reports on page 9 1 Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call Rates may vary depending on the time and destination To take advantage of low rates you can store the access codes or long distance carriers and credit card numbers as One Touch and Speed Dial numbers You can store these long dialing sequences by dividing them and setting them up on separate One Touch and Speed Dial numbers in any combination You can even include manual dialing using the dial pad See Storing One Touch Dial numbers on page 7 3 and Storing Speed Dial numbers on page 7 4 For example perhaps you have stored 555 on One Touch key 1 and 7000 on One Touch key 2 If you press One Touch key 1 One Touch key 2 and Black Start you will dial 655 7000 To temporarily change a number you can substitute part of the number with manual dialing using the dial pad For example to change the number to 555 7001 you could press One Touch key 1 and then press 7001 using the dial pad Tone or Pulse If you have a Pulse dialing service but need to send Tone signals for example for telephone banking follow the instructions below If you have Touch Tone service you will not need this feature
13. Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine Some ring patterns cannot be registered The ring patterns below are supported by your machine Register the one your telephone company gives you Ring Rings Pattern 1 long long a ay ly IES 2 short long short JU uL 3 short short long NTL 4 very long normal EE REM pattern g Note If the ring pattern you received is not on this chart please call your telephone company and ask for one that is shown B The machine will only answer calls to its registered number B The first two rings are silent on the machine This is because the fax must listen to the ring pattern to compare it to the pattern that was registered Other telephones on the same line will ring B If you program the machine properly it will recognize the registered ring pattern of the fax number within 2 ring patterns and then answer with a fax tone When the voice number is called the machine will not answer Registering the Distinctive Ring pattern Very important After you have set the Distinctive Ring feature to ON the receive mode is set to Manual automatically Unless you have a TAD or Voice Mail set up on the Distinctive Ring number Manual mode means you must answer all the calls yourself You can not change the receive mode to another mode while the Distinctive R
14. Easy Receive When you use this feature you do not have to press Black Start or the Fax Receive Code X51 when you answer a fax call Selecting On allows the machine to receive fax calls automatically even if you lift the handset of an extension or external phone When you See Receiving on the LCD or when you hear chirps through the handset of an extension phone connected to another telephone wall jack just replace the handset and your machine will do the rest g Note E f this feature is set to On but your machine does not connect a fax call when you lift an extension or external phone handset press the Fax Receive Code 51 Wi f you send faxes from a computer on the same phone line and the machine intercepts them set Easy Receive to Of f H Selecting Off means you ll have to activate the machine yourself by lifting the handset of an external or extension phone and then press Black Start on the machine OR by pressing 51 if you are not at your machine See Operation from extension telephones on page 6 6 ap If it is not illuminated in blue press Co Fax Press Menu Set 2 1 3 Setup Receive 3 Easy Receive Use A or Y to select On or Of f Press Menu Set Press Stop Exit Chapter 6 Printing a fax from the memory If you have selected Fax Storage Menu Set 2 5 1 you can still print a fax from the memory when you are at your machine See Fax Storage on page 8 2
15. 51 Youcan answer all calls at 6 5 Codes Off an extension or external phone and use codes to turn the machine on or off You can personalize these codes 5 Auto On Reduces the size of 6 4 Reduction off incoming faxes 6 Print v m A Makes printouts darker or 6 6 Density v MO A lighter v a A v OE 4 v H 4 7 Polling RX Sets up your machine to 10 1 poll another fax machine 2 Setup Send 1 Contrast Auto Changes the lightness or 5 5 In Fax mode Light darkness of faxes you only Dark send 2 Fax Standard Sets the default resolution 5 5 Resolution Fine for outgoing faxes S Fine Photo 3 Delayed Fax Sets the time of day in 24 5 8 hour format that the delayed faxes will be sent g Note The factory settings are shown in Bold Menu and Features I 1 r EP f Q 1 u S Y o co 1 Select amp Set Select amp Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 2 Setup Send 4 Batch TX On Combines delayed faxes 5 8 Continued In Fax mode Off to the same fax number at the same time of day into only P one transmission Continued 5 Real Time TX Off You can send a fax 5 6 On without using the memory Next Fax On Next Fax Off 6 Polled TX On Sets up your machine with 10 2 Off adocumentto be retrieved by another fax machine 7 Coverpg Off Automatically sends a 5 10 Setup On Cove
16. Fax Program your name and 3 2 Tel fax number to appear on Name each page you fax 4 Tone Pulse Tone Selects the dialing mode 3 3 Pulse 5 Dial Tone Detection You can shorten the dial C 20 No Detection tone detect pause 0 Local English Allows you to change the See Quick Language French LCD language for your Setup country Guide g Note The factory settings are shown in Bold Menu and Features Copy options key Use the Options key to quickly set the following copy settings temporarily for the next copy After you choose each setting by pressing Menu Set the LCD shows Set temporarily Press Black Start or Color Start when you have finished choosing settings Press Options Menu Selections Options Page 7 Z gt z gt select select Quality Auto 11 3 Text Photo Stack Sort Stack 11 7 Sort Brightness v BH A 11 7 v Ml A v OOM OO A v Ol vV E A Contrast v E A 11 8 v Mil A v OOM OO A v O00 4 vV E 4 Page Layout Off 1 in 1 11 5 2 in 1 P 2 ym o 4 in 1 P 4 in 1 L Poster 3 x 3 Tray Select Auto 11 2 This menu only appears when you have 1 XXX the optional tray 2 2 XXX XXX is the paper size detected by the tray or the small paper size you set in Menu Set 1 3 g Note E f both trays are using paper tha
17. Important information Trademarks Windows and Microsoft are registered trademarks of Microsoft in the U S and other countries PaperPort and OmniPage are registered trademarks of Nuance Communications Inc Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs All other brand and product names mentioned in this User s Guide the Software User s Guide and the Network User s Guide are registered trademarks of their respective companies Menu and Features On screen programming Your machine is designed to be easy to use with LCD on screen programming using the menu keys User friendly programming helps you take full advantage of all the menu selections your machine has to offer Since your programming is done on the LCD we have created step by step on screen instructions to help you program your machine All you need to do is follow the instructions as they guide you through the menu selections and programming options Menu table The Menu table that begins on page B 3 will help you understand the menu selections and options that are found in the machine s programs Once you become familiar with programming you can use the Menu table as a quick reference when you want to change your settings g Note You can program your machine by pressing Menu Set followed by the menu numbers For example to set Beeper Volume to Low Press Me
18. PaperPort User s Guide Document Management Software How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide B Scanning in Chapter 2 For Windows 98 98SE Me 2000 Professional XP Windows NT9 Workstation Version 4 0 B ControlCenter2 in Chapter 3 For Windows 98 98SE Me 2000 Professional XP Windows NT9 Workstation Version 4 0 B Network Scanning in Chapter 4 PaperPort User s Guide E Instructions for scanning directly from ScanSoft PaperPort Chapter 1 Control panel overview One Touch Keys These 8 keys give you instant access to 16 previously stored numbers Shift To access One Touch numbers 9 to 16 hold down Shift as you press the One Touch key Copy keys Temporary settings Enlarge Reduce Lets you reduce or enlarge copies depending upon the ratio you select Options You can quickly and easily select temporary settings for copying Mode keys C Fax Lets you access Fax mode Ce Scan Lets you access Scan mode CE Cony Lets you access Copy mode Print 4 ak eii Pe mus eto Options Hook JS e LJ Enlarge e Scan Copy Fax Reduces pled Ges fe EN ae aren ack Q Menu keys Menu Set The same key is used for Menu and Set operations Lets you access the Menu to program and store your settings in the machine Volume keys Q 4 qi
19. Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels and transparencies used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit 200 degrees centigrade for a period of 0 1 seconds Label and transparency sheets should not exceed the paper weight specifications described in this User s Guide Labels and transparencies exceeding this specification may not feed or print properly and may cause damage to your machine Transparencies and labels can be fed from Tray 1 only Loading paper and documents Types of labels and transparencies to avoid Do not use labels or transparencies that are damaged curled wrinkled or an unusual shape Q IMPORTANT El Avoid feeding labels with the carrier sheet exposed because your machine will be damaged B When feeding transparencies use the recommended type for lasermachines For detailed information on the specification of the proper transparencies to purchase call your dealer or Customer Service Chapter 2 Printable area The edges of the paper that cannot be printed on are shown below Portrait 3 For all available paper sizes 0 17 in 4 2 mm 0 17 in 4 2 mm 0 17 in 4 2 mm 0 17 in 4 2 mm Aalo n Landscape 3 For all available paper sizes 0 17 in 4 2 mm 0 17 in 4 2 mm 0 17 in 4 2 mm 0 17 in 4 2 mm g Note
20. jack of your machine Telephone Answer Code for Fax Tel mode only When the machine answers a voice call it pseudo double rings You can pick up at an extension phone by pressing this code 5 1 Temporary settings You can select certain options for each fax transmission and copy without changing the default settings Tone A form of dialing on the telephone line used for Touch Tone telephones Transmission The process of sending faxes over the phone lines from your machine to the receiving fax machine Transmission Verification Report A listing of each fax sent that shows its date time and number User Settings A printed report that shows the current settings of the machine Index A Access codes storing and dialing 7 6 ADF automatic document feeder 2 10 ADF COVE aede ere eene eese du C 6 Answering machine TAD 3 5 connecting eese 3 6 Automatic fax receive inhaa anut aii ae 6 1 Easy Receive srren 6 5 fax redial 5 2 2 anta 7 2 B Broadcasting eese 5 4 setting up Groups for 7 5 C Caller ID 7 8 Out of Area nc wnat eig 7 8 printlisb 3s Se aan RA eres 7 9 VIOW ISK ween ae gs 7 9 Canceling Fax Forwarding sess 8 1 jobs awaiting redial 5 9 Paging iecit kein 8 6 Checking machine information C 35 Cleaning
21. v H 4 4 Color 1 Red Riz m Adjusts the amount of Red 11 8 Adjust R HO in copies R E R LIM R M 2 Green G m Adjusts the amount of 11 8 G mo Green in copies G E G OM G M E 3 Blue B m Adjusts the amount of 11 8 B mo Blue in copies B L B OM B M g Note The factory settings are shown in Bold Chapter B 1 1 ei arm Y y Or co No i 1 Select amp Set Select amp Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 4 Printer 1 Test Print Prints a test page See oftwar 2 Reset Returns the print settings pels n Printer to the original factory Guide default settings on the 3 Calibration Calibrate Adjusts the color density CD ROM Reset or returns the color calibration to the factory setting 5 Print 1 Transmission You can print these lists 9 2 nd reports Reports 2 Help List E and reports 3 Quick Dial 4 Fax Journal 5 User Settings 6 Network Config Note The factory settings are shown in Bold Menu and Features I eZ gt f Q A S s vV 1 Select amp Set Select amp Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 6 LAN 1 Setup
22. 1 BOOT Method Auto You can choose the See TCP IP Static BOOT method that best Network RARP suits your needs Users BOOTP Guide DHCP on the 2 IP Address 000 255 Enter the IP address CD ROM 000 255 000 255 000 255 3 Subnet Mask 000 255 Enter the Subnet mask 000 255 000 255 000 255 4 Gateway 000 255 Enter the Gateway 000 255 address 000 255 000 255 5 Node Name BRN_XXXXXX Enter the Node name 6 WINS Config Auto You can choose the WINS Static configuration mode 7 WINS Server Primary Specifies the IP address of 000 255 the primary or secondary 000 255 WINS server 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 8 DNS Server Primary Specifies the IP address of 000 255 the primary or secondary 000 255 DNS server 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 9 APIPA On Automatically allocates off the IP address from the link local address range g Note The factory settings are shown in Bold Chapter B Select 8 Set Select amp Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 6 LAN 2 Setup 1 Mail 60 characters Enter the mail address See Continued Internet Address Network User s 2 SMTP Server 000 255 Enter the SMTP server Guide 000 255 address on the 000 255 CD ROM 000 255 3 POP3 Server 000 255 Enter the POP3 server 000 255 address 000 255 000 255 4 Mailbox Up
23. 5 1 Sending a fax from the ADF sese 5 1 Sending a fax from the scanner glass se 5 1 Canceling a fax in progress ssssssssssseseneeeeeeen nennen nnns 5 2 Blige cce 5 2 Sending a fax manually ener 5 3 Manual transmission esns uni aaa bla Hinh ea ee 5 3 Sending a fax at the end of a conversation seese 5 3 Out of Memory message cccooncccononcicncccnccnnnnnnnc cnn cnn 5 3 Broadcaster o aia saad seh crias ia 5 4 Additional Sending Operations ononnncicnnnnnnnnncconncconccrnnn narrar 5 5 Sending faxes using multiple settings ssseeese 5 5 Contrast RUE E 5 5 Changing fax Resolution sssssseeeenneenen enne 5 5 Real Time Transmissi n aoinne iiaae ai ii aa menn 5 6 ATT nenn nnnt 5 7 Delayed FaxInhg doe eed eet edet ed Re ue fp Oe e Ue ee e RUE I pce 5 8 Delayed Batch Transmission essssssssssssseeeeneeeeenenne 5 8 Checking job status and canceling a waiting job esssssss 5 9 Composing the electronic Cover Page sssssseeeen 5 9 6 Receiving a fax Heceive Mode 2 c dede net dee A A eee elec 6 1 Fax Receive Settinigs cce crece rete ape dai a eene un 6 2 FRING Delay xit tte 6 2 F T Ring Time Fax Tel mode only sse 6 3 Tray Use for Fax Mode oooocconcconicnnnccononoconconononon anno n corn n cananea 6 3 Printing a
24. 6 Fax 6 Remaining Jobs e If you have more than one job waiting press A or V to select the job you want to cancel Press Menu Set OR If you only have one job waiting go to Step Press 1 to cancel To cancel another job waiting go to Step OR Press 2 to exit without canceling amp Press Stop Exit Composing the electronic Cover Page When you send a fax you can send a cover page with your fax message The Cover Page is sent to the receiving party s machine Your Cover Page includes the name or number stored in the One Touch or Speed Dial memory If you are dialing manually the name is not shown on the Cover Page The Cover Page shows your Station ID and the number of pages you are sending See Station ID on page 3 2 If you have Cover Page set to On for all faxes Menu Set 2 2 7 the number of pages is not shown on the cover page You can select a comment to include on your Cover Page 1 Comment Off 2 Please Call 3 Urgent 4 Confidential Instead of using one of the preset comments you can enter two personal messages of your own up to 27 characters long Use the chart on B 15 for help entering characters See Composing your own comments on page 5 10 5 User Defined 6 User Defined Most of the Setup Send settings are temporary to allow you to make changes for each fax you send However when you set up your Cover Page and Cover Page Comments you are changi
25. Chart No 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice 2 Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice Chapter E Copier Color Black Document Size Copy Speed First Copy Multiple Copies Reduce Enlarge Resolution Color Black ADF Width 5 8 to 8 5 in 147 3 to 215 9 mm ADF Height 5 8 to 14 in 147 3 to 356 mm Scamner Glass Width Max 8 5 in 215 9 mm Scamner Glass Height Max 11 7 in 297 mm Color Up to 8 pages minute Letter A4 paper Black Up to 31 pages minute Letter A4 paper Approx 20 seconds Black Approx 30 seconds Color Stacks or Sorts up to 99 pages 25 to 400 in increments of 1 Scan Up to 600 x 300 dpi 600 x 600 dpi or more in Photo mode Print Up to 600 x 600 dpi 1 Does not include the warm up time for the 1st printed page Based on standard pattern Stack Copy Copy speeds vary with the complexity of the document Scanner Color Black TWAIN Compliant WIA Compliant Color Depth Resolution Document Size Scanning Width Gray Scale Specifications Color Black Yes Windows 98 98SE Me 2000 Professional XP Windows NT Workstation Version 4 0 Yes Windows XP 48 bit color processing Input 24 bit color proces
26. Dial memory in numerical order Real Time Transmission When memory is full you can send faxes in real time Remaining jobs You can check which jobs are waiting in memory and cancel jobs individually Remote Access Code Your own four digit code X that allows you to call and access your machine from a remote location Remote Retrieval Access The ability to access your machine remotely from a touch tone phone Resolution The number of vertical and horizontal lines per inch See Standard Fine Super Fine and Photo Ring Delay The number of rings before the machine answers in Fax Only and Fax Tel mode Ring Volume Volume setting for the machine s ring Scanning The process of sending an electronic image of a paper document into your computer Search Anelectronic alphabetical listing of stored One Touch Speed Dial and Group numbers Speed Dial A pre programmed number for easy dialing You must press the Search Speed Dial key and the three digit code and Black Start to start the dialing process Standard resolution 203 x 97 dpi It is used for regular size text and quickest transmission Station ID The stored information that appears on the top of faxed pages It includes the senders name and fax number Glossary Super Fine resolution 203 x 392 dpi Best for very small print and line art TAD telephone answering device You can connect an external device or answering machine to the EXT
27. Paper Type setting may be incorrect for the type of print media you are using OR The print media may be too thick or have a rough surface See Acceptable paper and other media on page 2 1 and Basic tab in the Software User s Guide on the CD ROM Printouts are too light If this problem occurs when making copies or printing received faxes turn off Toner Save mode in the machine s menu settings See Toner Save on page 3 7 Set Toner Save mode to off in the Advanced tab in the printer driver See Advanced tab in the Software User s Guide on the CD ROM Network Difficulties cannot print over the Network See Printing Problems in the Network User s Guide on the CD ROM OR 1 Make sure that your machine is powered on and is online and in Ready mode 2 Printa Network Configuration list and check the current Network settings printed in this list See Printing reports on page 9 1 3 Reconnect the LAN cable to the hub to verify that the cabling and network connections are good If possible try connecting the machine to a different port on your hub using a different cable 4 Contact your Network Administrator to check if the settings are correct The network scanning feature does not work Firewall setting on your PC may be rejecting the necessary network connection Follow the instructions below to disable the Firewall If you are using a personal Firewall software please refer to the User s Guide for y
28. Receive 2 F T Ring Time Press A or V to select how long the machine will ring to alert you that you have a voice call 20 30 40 or 70 seconds Press Menu Set a Press Stop Exit g Note Even if the caller hangs up during the pseudo double ringing the machine will continue to ring for the set time Receiving a fax Tray Use for Fax mode If your machine does not have the optional tray 2 this setting is not available The default setting of Auto allows your machine to choose the paper from the optional Tray 2 if Tray 1 is out of paper or if incoming faxes will fit best on the paper in Tray 2 ap Press Menu Set 1 0 General Setup O Tray Use Fax e Press A or to select Tray 1 Only Tray 2 Only or Auto Press Menu Set Press Stop Exit Chapter 6 Printing a reduced incoming fax Auto Reduction If you choose On the machine automatically reduces an incoming fax to fit on one page of Letter or A4 size paper The machine calculates the reduction ratio by using the page size of the fax and size of the paper in your tray Gb If it is not illuminated in blue press E Fax Press Menu Set 2 1 5 Setup Receive 5 Auto Reduction Use A or Y to select On or Of f Press Menu Set Press Stop Exit g Note B Turn on this setting if you receive faxes that are split onto two pages However if the document is too long the machine may still print on two pages E f
29. When listening to the speaker in Fax mode or on standby you can press these keys to adjust the volume Y Search Speed Dial Lets you look up numbers that are stored in the dialing memory It also lets you dial stored numbers by pressing anda three digit number 4 Press to scroll forward or backward to a menu selection Aorv Press to scroll through the menus and options General Information LJ Stog Exit eee 000 E Col r Start e ey e BlackStart e ht N e O O pe E c Search Speed Dial LJ e Fax ore ee Gg Copy O Dial Pad Liquid Crystal Display LCD Use these keys to dial telephone or fax Displays messages on the screen to help you numbers and as a keyboard for entering set up and use your machine information into the machine Fax and telephone keys The key lets you temporarily switch the dialing mode during a telephone call from Redial Pause Pulse to Tone Redials the last number you called It also O Black Start inserts a pause in quick dial numbers Lets you start sending faxes or making Hook copies in black amp white Press before dialing if you want to make sure a fax machine will answer and then press Color Start Black Start Also press this key after picking Lets you start making copies in full color up the handset of an external telephone Stop Exit during the F T double pseudo ring Stops an operation or
30. a gas leak in the vicinity of the leak Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions Caution To reduce the risk of fire use only a No 26 AWG or larger telecommunication line cord Important information Choosing a location Place your machine on a flat stable surface that is free of vibration and shocks Put the machine near a telephone wall jack and a standard grounded AC power outlet Choose a location where the temperature remains between 50 F and 90 5 F 10 C and 32 5 C and the humidity is between 20 to 80 without condensation eb IMPORTANT El Avoid placing your machine in a high traffic area B Do not place the machine near heaters air conditioners refrigerators water chemicals or devices that contain magnets or generate magnetic fields B Do not expose the machine to direct sunlight excessive heat open flames salty or corrosive gasses moisture or dust B Do notconnect your machine to an AC power outlet controlled by wall switches or automatic timers El Disruption of power can wipe out information in the machine s memory B Do not connect your machine to an AC power outlet on the same circuit as large appliances or other equipment that might disrupt the power supply Bi Avoid interference sources such as speakers or the base units of cordless phones E Do not put objects on top of the machine
31. and Executive paper size that is in the paper tray However if you load paper that is B5 or smaller sizes in the paper tray you will need to change the Small Paper setting at the same time so your machine can print a reduced copy on the page ep Press Menu Set 1 3 General Setup 3 Small Paper OR If you have the optional paper tray press Menu Set 1 3 1 to set the paper size for Tray 1 or Menu Set 1 3 2 to set the paper size for Tray 2 e Press A or V to select B5 DL Com10 or JISB5 Press Menu Set Press Stop Exit g Note If you select Tray 2 in Step you can only select B5 or JISB5 Chapter 3 Volume Settings Ring Volume You can turn the ring Off or you can select the ring volume level ap Press Menu Set 1 4 1 Volume 1 Ring e Press A or Y to select Low Med High or Off Press Menu Set Press Stop Exit OR You can adjust the ring volume when your machine is idle not being used In amp mode Fax press Y lt or gt x to adjust the volume level Every time you press these keys the machine will ring so you can hear the active setting as the LCD shows it The volume changes with each key press The new setting will stay until you change it again Beeper Volume You can change the beeper volume The default setting is Med When the beeper is on the machine will beep when you press a key make a mistake or after you have sent or received
32. exits from the menu Resolution Secure Print Sets the resolution when you send a fax Lets you print secured print data saved in the Print key machine s memory if you enter the four digit password For details about using this Job Cancel o feature see Chapter 1 in the Software User s You can cancel a print job and clear the Guide on the CD ROM machine s memory Chapter 1 About fax machines Custom features Do you have Voice Mail on the phone line If you have Voice Mail on the phone line where you will install your new machine there is a strong possibility that Voice Mail and the machine may conflict with each other while receiving incoming calls Why should there be problems Since both the machine and Voice Mail will pick up the call after the number of rings you have set each of them has the ability to keep the other from receiving calls For example if Voice Mail is set to answer after two rings and your machine is set to answer after four Voice Mail will stop your machine from receiving faxes If you set Voice Mail and the machine to answer after the same number of rings there is no way of knowing which one will answer first It is important to remember that neither Voice Mail nor the machine can pass the call back to the other after the call has been answered How can you avoid possible problems A very good way to avoid problems like the one mentioned is to get a second phone number on y
33. handshake eese ii 1 6 ECM Error Correction Mode seen 1 6 2 Loading paper and documents Acceptable paper and other Medil ooooococonnccccnonnocccccnoncccccccno narco cc nn nn 2 1 Recommended paper cocoococcccccnoonccccnnononcncnnnnoncncnnnnnnnn cnn naar n nc rnnnnnn nnne enn 2 1 Type and size of paparaciai nianiar atatia enne enne nnne ns 2 1 Handling and using special paper ssesseenne 2 3 Printable area wien aint A ee a vd 2 7 Loading paper and envelopes oooocccccconoccccconanoncnccnnnon cnn nnnnnn cnn rr naar nn r rn rra 2 8 Loading documents ciii dre eet ep uo Snes iti ae 2 10 Using the ADF automatic document feeder ssssessss 2 10 Using the scanner glaS eenaa aai aia 2 11 3 Setup Dat MTM ee cta ete 3 1 Automatic Daylight Savings Time sssseseeeeeennnnneenns 3 1 Station wis fer eaves tac dio 3 2 LCD Gohltrast stone trn pe tnn i Eas 3 3 Phone lirie SettIrigs vicina iin in ete vee Hiv e e eps 3 3 Tone and Pulse dialing mode sese enne 3 3 Rollover phone lines erica Dite ee eret i bd s 3 3 Two line phone system eeesseeesesseseeeeeeenn trennen trennen nennen 3 3 Converting telephone wall QUtl8tS ooocoonnnninnnnnicinnnnnnncccnnnccan narrar naar 3 4 Installing machine external two line TAD and two line telephone 3 4 Multi line connections PBX
34. machine Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1 or L1 L2 jack of the two line TAD e Plug one end of the second telephone line cord for your TAD into the L2 jack of the two line TAD Plug the other end into the EXT jack on the left side of the machine Triplex Adapter Two Line Phone L2 L142 H L1 L2 SS L1 L2 Ext Line External Two Line TAD machine You can keep two line telephones on other wall outlets as always There are two ways to add a two line telephone to the machine s wall outlet You can plug the telephone line cord from the two line telephone into the L1 L2 jack of the triplex adapter Or you can plug the two line telephone into the TEL jack of the two line TAD Multi line connections PBX Most offices use a central telephone system While it is often relatively simple to connect the machine to a key system or a PBX Private Branch Exchange we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you It is advisable to have a separate line for the machine If the machine is to be connected to a multi line system ask your installer to connect the unit to the last line on the system This prevents the unit from being activated each time a telepho
35. notify you to pick up a voice call that it answered Fax Forwarding Sends a fax received into the memory to another pre programmed fax number Fax Journal Lists information about the last 200 incoming and outgoing faxes TX means Transmit RX means Receive Fax Receive Code Press this code X 5 1 when you answer a fax call on an extension or external phone Fax Storage You can store received faxes in memory Fax tones The signals sent by sending and receiving fax machines while communicating information Fax Tel You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD Glossary Fine resolution Resolution is 203 x 196 dpi It is used for small print and graphs Gray scale The shades of gray available for copying and faxing photographs Group number A combination of One Touch and Speed Dial numbers that are stored in a One Touch key or Speed Dial location for Broadcasting Help list A printout of the complete Menu table that you can use to program your machine when you do not have the User s Guide with you Journal Period The pre programmed time period between automatically printed Fax Journal Reports You can print the Fax Journal on demand without interrupting the cycle LCD liquid crystal display The display screen on the machine that shows interactive messages during On Screen Programming and shows the date and time when the machine
36. of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 06 is a REN of 0 6 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact Customer Service If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equip
37. of a document Out of Memory message occurs Reduce the printing resolution See Advanced tab in the Software User s Guide on the CD ROM Reduce the complexity of your document and try again Reduce the graphic quality or the number of font sizes within your application software OR Add more memory See nstalling additional memory on page D 3 My headers or footers appear when view my document on the screen but do not appear when print them There is an unprintable area on the top and bottom Adjust the top and bottom margins in your document to allow for this Scanning Difficulties TWAIN errors appear while scanning Make sure the TWAIN driver is selected as the primary source In PaperPort click Scan in the File menu and select the TWAIN driver Chapter C DIFFICULTY SUGGESTIONS Software Difficulties Cannot install software or print Run the Repair Multi Function Suite program on the CD ROM This program will repair and reinstall the software Cannot perform 2 in 1 or 4 in 1 printing Check that the paper size setting in the application and in the printer driver are the same Machine does not print from Adobe Illustrator Try to reduce the print resolution See Advanced tab in the Software User s Guide on the CD ROM OR Add more memory See Installing additional memory on page D 3 When using ATM fonts some characters are m
38. on page B 15 Press Menu Set 5 Press Stop Exit g Note If the Station ID has already been programmed the LCD will ask you to press 1 to make a change or 2 to exit without changing NOTICE For USA The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual To program this information into your machine see Date and Time on page 3 1 and Station ID on page 3 2 LCD Contrast You can change the contrast to help the LCD look lighter or darker ap Press Menu Set 1 7 General Setup 7 LCD Contrast e Press A to increase the contrast OR Press W to decrease the contrast Press Menu Set Press Stop Exit Phone line settings Tone and Pulse dialing mode Your machine comes set for Tone dialing service If you have Pulse dialing service rotary you need to change the dialing mode Gp Press Menu Set 0 4 Initial Setup 4 Tone Pulse O Press A or Y to select Pulse or Tone Press Menu Set Press Sto
39. outside of machine C 21 scanner glass eessen C 22 CNG tones sse 1 6 Connecting external TAD eeeeseesss 3 5 external telephone 3 5 two line external TAD or telephone 3 4 Consumable items C 26 E 8 Control panel overview 1 3 1 4 Copy brightness ennta 11 7 COI c e Aa ec 11 7 color adjust nee 11 8 COMUAST pO TEE RE 11 7 Enlarge Reduce key 11 4 enter Copy mode ssss 11 1 multiple copies seesss 11 2 G 1 Options key saene B 14 Out of Memory secese 11 9 page layout sseeee 11 5 POSTET vivida en s 11 5 printable area eeeeeeee 11 1 quality 2 1 2 2 tont etu ee ters 11 3 single copy epics aen aea 11 1 SOLL a aoi eR e hee ie eos 11 7 SDOOd cute cem etuer ipee 11 3 Cordless phone sess 6 6 Cover page custom comments sieer 5 10 for all faxes 5 10 for next fax only sess 5 10 printed form esesssssessss 5 11 Credit card numbers sssss 7 6 D Date and Time eesees 3 1 Delayed Batch Transmission 5 8 Dialing aplauso 7 3 access codes and credit card riumibers cuina 7 6 automatic fax redial 7 2 TOUS p 5 4 Manual exei 7 1
40. quality will vary depending on the paper being used Q IMPORTANT Do not load envelopes transparencies labels or thick paper more than 28 Ib or 105 g m into the optional lower tray unit It may cause paper jams Type and size of paper The machine loads paper from the installed standard paper tray or optional lower tray Standard paper tray Since the standard paper tray is a universal type you can use any of the paper types and sizes one paper type and size at a time listed in the table in Paper capacity of the paper trays on page 2 2 Thetray can hold up to 250 sheets of paper 20 lb or 80 g m or up to 15 envelopes paper can be loaded up to the top line of the maximum paper mark on the sliding paper width guide Optional lower tray Paper Feed Unit Type 1000 The optional lower tray can hold up to 530 sheets of Letter A4 paper 20 Ib or 80 g m The maximum capacity is 1 76 in 44 mm paper height The names for the paper trays in the machine driver and this Guide are as follows Tray and optional unit Name Standard paper tray Tray 1 Optional lower tray Tray 2 Loading paper and documents Paper capacity of the paper trays Standard Paper Tray Tray 1 Optional lower tray Tray 2 Paper size A4 Letter B5 JIS ISO Executive A5 COM10 DL 4 1 x 8 3 in to 8 5 x 11 7 in 104 8 x 210 mm to 215 9 x 297 mm A4 Letter B5 JIS ISO Executive
41. r safely scc neri reee A 3 DiSconnect devl6o ruere petendo e eret ee dece k A 3 LEAN ConnectiOn iir et eie e Re HR RO D REST GEO edd A 3 Laser Satelty coo tet es oam etna testet A 3 FDA regulations asic op peer IE det eee eee ie A 4 Important safety instructions sssssssseeeeennnenen nnns A 4 Choosing a lOCallon uino moti ana n RU RET e Uode A 6 To use the machine safely A 7 Trademarks iie thue E mte de edd idc dp E dtc A 10 B Menu and Features On screen programming eeessssesseseseeeeeenn nennen nennt nennt nennen B 1 Menu table RR en ee A AA B 1 Memory storag ence et ee eee c eua e i ct rg eae eee B 1 Menu KEV O o aar tet tS UR re EE E E Ier LI pr eb E ES sheets B 2 Menu Table cineri iia B 3 Copy options Key ssssssssssesseseseee eene nennen nennen sentent snnt nnns B 14 Entering Tui M B 15 G Troubleshooting and routine maintenance A te ope ted uec ce ce ov ke det ane ace te ata sape C 1 zie M ad dao C 1 DOCUMENT JAMS eect et a ride e euet pe p eee C 6 Paper JAMS sci LT C 7 Paper Jam A1 Paper Jam A2 ssssssssssssssesse eene nennen C 8 Paper dad Bra and C 9 Paper Jam Ciria ee ae C 10 If you are having difficulty with your machine eseseeeeee C 11 Improving the print quality sseeeeeee m C 16 Setting Dial Tone Detection C 20 Compatibility EE C 20 Routine maintenance
42. reduced incoming fax Auto Reduction sssssss 6 4 Receiving a fax at the end of a conversation sse 6 4 Changing the remote codes sssseeeeenennem ener 6 5 zs E 6 5 Printing a fax from the memory sssseeen mene 6 6 Setting the Print Density ssssssssseseeeeenne enne 6 6 Operation from extension telephones sssseseeeeeeeenes 6 6 Using a cordless external handset ooocconcccnnonicnnicnnnnonncinanananana conan ona rancio 6 6 For Fax Tel mode only 44 nieto deed e tie ene ee na 6 7 7 Dialing and phone options Howto dial eoa o ee Et d ed etis 7 1 Manual dialing s s ii m ote t LE eh henner eee eee 7 1 One Touch Dialing 56r epe e UI ee eed 7 1 Speed Dialing cire eee ER eerie Pe eH penis 7 1 Seale O e cede coitu bu pe e ertet etae diete uela 7 2 Fax oo de 7 2 Storing numb ats 5 aceti ume tet tels tees 7 8 Storing a Pause x o rubi e P e E ORE es 7 3 Storing One Touch Dial numbers ooonccccnnnccnonocccnnonana non ccnonnn anar r rca 7 3 Storing Speed Dial numbers sess eene nennen 7 4 Changing One Touch and Speed Dial numbers sssssssss 7 4 Setting up Groups for Broadcasting ssseeeeene 7 5 Access codes and credit card NUMbeIS ococccinnnnccccnnononancnoncnnn nono nonana na nnnnnnnno 7 6 Tone or Pulse i ed ar e T pite 7 6 Phone line ServiC
43. sssssssseseeneeeeenn eene 3 5 Connecting an external or extension telephone sssesss 3 5 Connecting an external telephone answering device TAD 3 5 Ecology features tee e em o e ite vag et est E er ied a 3 7 TONE SAVE in 3 7 Sleep Tite ate eo neri e PH Ran Seide 3 8 Mode TImerz oo navn Roto d Rt eet ees 3 8 Paper setlngs ecc petat idad lod edi pe 3 9 Paper Type ee Hear Hc et CR veu REED REOR FERE 3 9 Paper SiZO aed ted tere ida 3 9 Volume Seting S t ter e d ES OT RR ape ter RE a a Aae 3 10 Ring Volum nisada dee a oe d A tide ins 3 10 Beeper Volume e one o e ra e coque 3 10 Speaker Volume eret at oe e te tt hee e nqog 3 10 4 Security features Setting LOCK cid d dt to et 4 1 Setting up the password ssssssssssseeeeeene nennen nennen 4 1 Changing the Setting Lock password sss 4 2 Turning Setting Lock on eene nennen nennen 4 2 Turning Setting Lock off sss eene 4 2 Memory Securlty 4 aede aden ante avi en i aves 4 3 Setting up the password ssssssssssseeneee rn 4 3 Changing the Memory Security password sssssseeene 4 4 Turning Memory Security on sess 4 4 Turning Memory Security off sse 4 4 Section Il Fax amp Telephone 5 Sending a fax FOWAO AK iter er Ed penetra eniti tnt 5 1 Entering Fax mode nies tite cett ae dete ld ll
44. the cartridge If you have questions call your local waste disposal office D Pull out the used toner cartridge amp Put in the new toner cartridge by positioning it in the guide Slide it gently into the machine Do not try to push or lock the new toner cartridge in it must rest loosely in the guide rails and will automatically be positioned properly when the front cover is closed Note that each color cartridge is individually keyed to prevent improper installation Match each cartridge color label to the same color label on the machine Q Close the front cover M IMPORTANT E Ifyou use consumable items other than our genuine supplies or if you use refilled toner cartridges the machine could be damaged or might not work properly This may void your warranty E Do not stand a toner cartridge on its end or turn it upside down Troubleshooting and routine maintenance Waste toner pack After you have printed approximately 12 000 images at 5 coverage you must change the waste toner pack When the waste toner pack is nearly full a warning message will be displayed Near Waste Toner Waste toner pack full message When the waste toner pack is full the following message appears on the LCD and the machine will stop printing When you see this message you must replace the waste toner pack Waste Toner Full Ay CAUTION E Do not re use the waste toner pack E Do not p
45. this feature will not work Make sure you have programmed the Station ID before continuing See Station ID on page 3 2 The number of pages in your fax is not included when you use this setting ap If it is not illuminated in blue press Fax e Press Menu Set 2 2 7 Setup Send 7 Coverpg Setup e Press A or V to select On or Of f Press Menu Set O If you selected On press A or V to select one of the standard or your own comments Press Menu Set Chapter 5 Using a printed cover page If you prefer to use a printed cover page that you can write on you can print the sample page and attach it to your fax ap If it is not illuminated in blue press CE Fax e Press Menu Set 2 2 7 Setup Send 7 Coverpg Setup Press A or V to select Print Sample Press Menu Set ED Press Black Start Your machine prints a copy of your cover page Receiving a fax Receive Mode There are four different Receive Modes for your machine You can choose the mode that best suits your needs LCD How it works When to use it Fax Only automatic receive The machine automatically answers every call as a fax For dedicated fax lines Fax Tel fax and telephone with an external or extension telephone only The machine controls the line and automatically answers every call If the call is a fax it will receive the fax If the call is not a fax it will ring pseudo dou
46. to 20 Enter the mail box name Name characters 5 Mailbox Pwd Password Enter the password to dede ek login to the POP3 server 3 Setup Mail 1 Auto On Automatically checks the RX Polling Off POP3 server for new messages 2 Poll 01 60 Sets the interval for Frequency 10Min checking for new messages on the POP3 server 3 Header All Selects the contents of the Subject From To Mail header to be printed None 4 Del Error On Deletes error mails Mail Off automatically 5 Notification On Sends notification MDN messages Off g Note The factory settings are shown in Bold Menu and Features I 1 q gt f Q 1 u S Y o co 1 Select amp Set Select amp Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 6 LAN 4 Setup Mail 1 Sender Displays the subjectthatis See Continued TX Subject attached to the Internet Network Fax data User s 2 Size Limit On Displays a warning that A off the size of the E mail CD ROM document is larger than 1 MB The document will not be sent 3 Notification On Sends notification Off messages 5 Setup Relay 1 Rly On Relays a document to Broadcast Off another fax machine 2 Relay RelayXX Registers the Domain Domain Up to 30 name characters 3 Relay On Prints the Relay Broadcast Report off Report 6 Setup Misc 1 Ethernet Auto Selects Ethernet link 100B FD mode 100B H
47. to 60 hours However if you select Backup Print 0On the machine will print the fax so you will have a copy if there is a power failure before it is sent to the PC If you get an error message and the machine cannot printthe faxes in memory you can use this setting to transfer your faxes to your PC For details see Error messages on page C 1 You cannot turn on Memory Security if PC Fax Receive is on PC Fax Receive is not supported when the machine is connected on a network Chapter 8 Changing Remote Fax Options If received faxes are left in your machine s memory when you change to another remote fax option the LCD will ask you the following message Erase All Fax 1 Yes 2 No OR Print All Fax 1 Yes 2 No E f you press 1 faxes in the memory will be erased or printed before the setting changes If a backup copy has already been printed it will not be printed again E f you press 2 faxes in the memory will not be erased or printed and the setting will be unchanged If received faxes are left in the machine s memory when you change to PC Fax Receive from another remote fax option Fax Forward Paging or Fax Storage the LCD will ask you the following message Send Fax to PC 1 Yes 2 No E Ifyou press 1 faxes in the memory will be sent to your PC before the setting changes E If you press 2 faxes in the memory will not be erased or transferred to your PC and the setting will be u
48. to send tone signals Gp Lift the handset of the external phone and press Hook or the machine s control panel Q Press on the machine s control panel Any digits dialed after this will send tone signals When you hang up the machine will return to the Pulse dialing service Dialing and phone options Phone line services Your machine supports the Distinctive Ring and Caller ID subscriber telephone services that some telephone companies offer g Note E f you have Voice Mail Call Waiting Call Waiting Caller ID RingMaster an answering service an alarm system or other custom features on your telephone line it may affect the way your machine works See Custom features on page 1 5 and Custom features on a single line on page C 12 E If you have Voice Mail on your phone line please read the following carefully Distinctive Ring We use the term Distinctive Ring but different telephone companies have other names for this service such as SmartRing RingMaster Teen Ring Indent a Call or Indent a Ring What does your telephone company s Distinctive Ring do Your telephone company s Distinctive Ring service allows you to have more than one number on the same phone line If you need more than one phone number it is cheaper than paying for an extra line Each phone number has its own distinctive ring pattern so you will know which phone number is ringing This is one way you can have a sepa
49. used for broadcasting If you broadcast to the maximum numbers available you will not be able to use Dual Access and Delayed fax E Enter the long dialing sequence numbers as you would normally but remember that each One Touch and Speed Dial number counts as one number so the number of locations you can store becomes limited See Access codes and credit card numbers on page 7 6 E If the memory is full press Stop Exit to stop the job or if more than one page has been scanned press Black Start to send the portion that is in the memory To stop a broadcast in progress ap Press Menu Set 2 6 The LCD will display the name if you stored it or the fax number being dialed Press Menu Set The LCD will display XXXXXXXX 1 Clear 2 Exit Press 1 to Clear The LCD will then display the Broadcast job number and 1 Clear 2 Exit O To cancel the Broadcast press 1 G Press Stop Exit Chapter 5 Additional Sending Operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings cover page contrast resolution overseas mode delayed fax timer polling transmission or real time transmission ap If it is not illuminated in blue press Fax After each setting is accepted the LCD will ask if you want to enter more settings Other Settings 1 Yes 2 No a Press 1 to select more settings The LCD will return to the Setup Send men
50. you hear two short beeps use the dial pad to press 9 6 2 amp Wait for the long beep and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent followed by up to 20 digits g Note You cannot use X and as dial numbers However press if you want to store a pause 15 Press 9 0 to reset the machine when you ve finished Hang up after you hear your machine beep Your machine will call the other fax machine which will then print your fax messages Remote Fax Options Changing the Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone ap Dial your fax number e When your machine answers immediately enter your Remote Access Code 3 digits followed by X If you hear one long beep you have messages When you hear two short beeps use the dial pad to press 9 5 4 e Wait for the long beep and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by up to 20 digits EA Note You cannot use and as dial numbers However press if you want to store a pause O Press 9 0 to reset the machine when you ve finished Q Hang up after you hear your machine beep Printing reports Fax reports Fax reports Transmission Verification and Fax Journal can be printed automatical
51. you want to call g Note To dial One Touch numbers 9 to 16 hold down Shift as you press the One Touch key OR Press Search Speed Dial press Press the three digit Speed Dial number Press Black Start Using Search If it is not illuminated in blue press o Fax Load your document Press Search Speed Dial and then enter the first letter of the name you re looking for Press 4 or to search the memory Press Black Start Making copies Single copy Press 1 Copy to illuminate it in blue Load your document Press Black Start or Color Start Sorting copies using the ADF Press 1 Copy to illuminate it in blue Load your document Use the dial pad to enter the number of copies you want up to 99 Press Options and A or Y to select Stack Sort Press Menu Set Press A or V to select Sort Press Menu Set Press Black Start or Color Start Table of Contents Section General 1 General Information Using this GUIAS o ees 1 1 Finding information mra pei anda bte 1 1 Symbols used in this Guide sse 1 1 How to access the complete User s Guide ssseeeenee 1 2 To view Documentation erro i aeaiia eeN EAEE aE nnne nnne nnns 1 2 Control panel overview sssssssssessseseeee enne nennen nnne nens 1 3 About fax machines td tetendit eere ra ccr ene dod 1 5 Custoni features oim du aa 1 5 Fax tones and
52. your hands or clothes get dirty immediately wipe or wash it off with cold water We recommend cleaning the following parts of the machine every 20 000 printed pages or every 12 months Paper guides of the paper tray Registration roller Paper pick up roller Transfer roller unit Transfer roller guide Exit roller Laser unit Laser glass Cleaning the outside of the machine Q IMPORTANT B Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine E Do not use cleaning materials that contain ammonia B Do notuse isopropyl alcohol to remove dirt from the control panel It may crack the panel Clean the outside of the machine as follows amp p Pull the paper tray completely out of the machine Troubleshooting and routine maintenance e Wipe the outside of the machine with a soft cloth to remove dust amp Remove any paper that is stuck inside the paper tray amp Wipe the inside and the outside of the paper tray with a soft cloth to remove dust 5 Re load the paper and put the paper tray firmly back in the machine Chapter C Cleaning the scanner glass Lift the document cover Clean the scanner glass and white plastic above it with isopropyl alcohol on a soft lint free cloth Document Cover Scanner glass In the ADF unit clean the white plastic bar and the scanner glass strip under it with isopropy
53. 0 pages for Cyan Magenta and Yellow When the toner cartridge is running low the LCD show the below message X shows the toner color that is nearly empty C Cyan M Magenta Y Yellow K Black When the toner becomes empty this message will change to Toner Empty X Actual page count will vary depending on your average type of document i e standard letter detailed graphics WARNING Do not put the toner cartridge into a fire It could explode Troubleshooting and routine maintenance IMPORTANT B We strongly recommend that you do not refill the toner cartridges provided with your machine We also strongly recommend that you continue to use only our genuine replacement toner cartridges Use or attempted use of potentially incompatible toner and or cartridges in the machine may cause damage to the machine and or may result in unsatisfactory print quality Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party toner and or cartridges To protect your investment and obtain premium performance from the machine we strongly recommend the use of our genuine supplies E Printing with a third party toner or third party toner cartridges may reduce not only the print quality but also the quality and life of the machine itself It may also cause serious damage to the performance and life of a OPC belt cartridge Warranty coverage does not apply to problems caus
54. 12 000 images Expectancy Waste Toner Bottle Type 140 OPC Belt Life Expectancy Approx 60 000 images by continuous printing Photo Conductor Unit Type 140 1 When printing on letter or Letter A4 size paper at 5 print coverage 2 Definition of pages actual output page number Definition of images If the image on a page contains only one color of either Cyan Magenta Yellow or Black gt 1 image two colors gt 2 images three colors gt 3 images four colors gt 4 images There are many factors that determine the actual consumable items life such as temperature humidity type of paper toner you use and the number of pages per print job Network LAN LAN Support for Protocols EA Note Specifications You can connect your machine to a network for the Internet FAX Network Printing Network Scanning and PC Fax Send Also included is the BRAdmin Professional Network Management software Windows 98 98SE Me 2000 XP Windows NT Workstation Version 4 0 Ethernet 10 100 BASE TX Auto Negotiation TCP IP ARP RARP BOOTP DHCP APIPA Auto IP NetBIOS WINS DNS Resolver LPR LPD Custom Raw Port Port9100 POP3 SMTP Client IPP FTP Server mDNS TELNET SNMP HTTP TFTP Included Utilities BRAdmin Professional Windows SMTP POP3 E mail Services are required for Internet Fax 1 Network Scanning is not available for Windows NT Workstation Version 4 0 Glossary ADF automatic document feede
55. 9 9 2 e e o00 0 0 00000400000 Read this manual carefully before you use this machine and keep it handy for future reference For safe and correct use be sure to read the Important Information in this manual before using the machine Quick Reference Guide Sending Faxes Automatic Transmission Ep If it is not illuminated in blue press Cy Fax e Load your document Enter the fax number using One Touch Speed Dial Search or the dial pad e Press Black Start Storing numbers Storing One Touch Dial numbers ap Press Menu Set 2 3 1 B Press the One Touch key where you want to store the number g Note To access One Touch numbers 9 to 16 hold down Shift as you press the One Touch key Select Fax Tel Press Menu Set Enter the number up to 20 digits Press Menu Set Enter the name up to 15 characters or leave it blank Press Menu Set Q Press Stop Exit Storing Speed Dial numbers aD Press Menu Set 2 3 2 e Using the dial pad enter a three digit Speed Dial location number Press Menu Set e Select Fax Tel Press Menu Set Enter the number up to 20 digits Press Menu Set e Enter the name up to 15 characters or leave it blank Press Menu Set Q Press Stop Exit Dialing operations One Touch Dialing Speed Dialing db If it is not illuminated in blue press Mo Fax e Load your document Press the One Touch key of the number
56. Black Start or Color Start Printing reports Polling Polling Operation Polling is the process of retrieving faxes from another fax machine You can use your machine to poll other machines or you can have someone poll your machine Everyone who is involved in Polling needs to set up their fax machines for Polling When someone polls your machine to receive a fax they pay for the call If you poll someone s fax machine to receive a fax you pay for the call g Note Some fax machines do not respond to the Polling feature Polling Receive Polling Receive is when you call another fax machine to receive a fax from it Set up to receive polling 1 If it is not illuminated in blue press E Fax D Press Menu Set 2 1 7 Setup Receive 7 Polling RX Enter the fax number you are polling QD Press Black Start The LCD shows Dialing 10 1 Sequential Polling Your machine can ask for faxes from several fax units in a single operation Sequential Polling Receive Afterwards a Sequential Polling Report will be printed aD If it is not illuminated in blue press LG Fax a Press Menu Set 2 1 7 Setup Receive 7 Polling RX amp Enter the fax machines you want to poll using One Touch Speed Dial a Group or the dial pad You must press Menu Set between each fax number ay Press Black Start Your machine will poll each number or Group number in turn to receive a fax To stop a seq
57. D 10B FD 10B HD 2 Time Zone GMT 5 00 Sets the time zone for your country 7 Scan to 1 B W File TIFF Selects the file type E mail Type PDF 2 ColorFile JPEG Type PDF 0 Factory Restores all Network Reset settings to factory default g Note The factory settings are shown in Bold Chapter B 1 1 ei arm f Q 1 o 58 Y Select amp Set Select amp Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 7 Machine 1 Serial No Lets you check the serial C 35 Info number of your machine 2 Page Total Lets you check the C 35 Counter Copy number of total pages the Print machine has printed List Fax during its life 3 Parts Life 1 0PC Belt Life OPC Belt Life You can check the C 35 Remaining XXX percentage of unused z remaining life for these 2 Fuser Life Fuser Life parts Remaining XXX 3 120K Rit Life 120K Kit Life Remaining XXX 4 PF Kit2 Life PF Kit2 Life Remaining XXX 4 Reset Menu OPC Belt Reset the life counter C 34 Fusing Unit when each part is C 35 120K Kit replaced PF Kit2 These messages are displayed only when the errors occur 0 Initial 1 Receive Fax Only You can choose the 6 1 Setup Mode Fax Tel receive mode that best External TAD suits your needs Manual 2 Date Time Puts the date and time on 3 1 the LCD and in headings of faxes you send 3 Station ID
58. For example enter 06 for 6th Enter the time in 24 Hour format Press Menu Set For example enter 15 25 for 3 25 P M Q Press Stop Exit The LCD now shows the date and time whenever the machine is idle and in Fax mode When the machine is in Sleep mode the LCD shows S1eep See Sleep Time on page 3 8 Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time It will reset itself forward one hour in the Spring and backward one hour in the Fall Make sure you have set the correct date and time in the Date Time setting ap Press Menu Set 1 5 General Setup 5 Auto Daylight Qe Press A or V to select On or Of f Press Menu Set e Press Stop Exit Chapter 3 Station ID You should store your name or company name and fax number so they print on all fax pages you send ap Press Menu Set 0 3 Enter your fax number up to 20 digits Press Menu Set Enter your telephone number up to 20 digits Press Menu Set If the telephone number and fax number are the same enter the same number again g Note E You cannot enter a hyphen in the number To enter a space press once between numbers B The telephone number you enter is only used for Cover Page features See Composing the electronic Cover Page on page 5 9 Use the dial pad to enter your name up to 20 characters See Entering Text
59. G ao e it ce 7 1 Options accessories lower tray unit seeeeeeeees D 1 SO DIMM eene D 3 Options Key mi ette B 14 Out of Memory message 5 3 P PAGING crc aec ie eere dived 8 2 programming your pager number 8 1 O 2 1 E 2 how to load nen 2 8 SIZO Mr AAA 3 9 size Of document ssss 2 10 PE E 3 9 Phone Line connections eii ai 3 6 difficulties oooooconccnnnnnininncccnnnnannnnacnnnn C 11 multi line PBX esses 3 5 roll over lines eeeeeeeees 3 3 two line phone system 3 3 Polling 22 nite eene 10 1 Polled Transmit 10 2 Polling Receive 10 1 Sequential Polling 10 1 POSIOL sii holte T 11 5 Power failure seeeeeee B 1 Print difficulties t dein eei C 11 ANEIS paced DE E 6 fax from memory cocccococcnonccccnnoncnnnancnnnnnos 6 6 paper jams serenas orne il C 7 Quality 42i Ee 2 1 3 9 C 16 GDOTL ici 9 2 resolution ees E 6 specifications sees E 6 Programming your machine B 1 B 2 Q Quick Dial Access codes and credit card numbers setting UP eere es 7 6 Broadcasting ens iaar 5 4 USING Groups miii Mehta 5 4 Group dial chariglng e ino 7 4 setting up Groups for Broadcasting 7 5 One Touch dial
60. Increases the page yield 3 7 Off of the toner cartridge 2 Sleep Time 0 99 Conserves power 3 8 30 Min 7 LCD v W A Adjust the contrast of the 3 3 Contrast v MO A LCD v E 4 v OE 4 v H 4 8 Security 1 Mem Prohibits most operations 4 3 Security exceptreceiving faxes into the memory 2 Setting Prohibits the settings for 4 1 Lock Date 8 Time Station ID Quick Dial and General Setup 9 Tray Use Tray 1 Only Select the tray that will be 11 2 Copy Tray 2 Only used for copying Auto This setting only appears when you have the optional tray 2 0 Tray Use Tray 1 Only Select the tray that will be 6 3 Fax Tray 2 Only used for faxing This setting only AULO appears when you have the optional tray 2 g Note The factory settings are shown in Bold Chapter B 1 or arm e E oq Y Y 1 Select amp Set Select amp Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 1 Setup 1 Ring Delay 04 Sets the number of rings 6 2 Receive 03 before the machine 02 answers in Fax Only or ui Faemode 01 Fax Tel mode only 00 2 F T Ring 70 Secs Sets the 6 3 Time 40 Secs pseudo double ring time in 30 Secs Fax Tel mode 20 Secs 3 Easy On Receives fax messages 6 5 Receive off without pressing Black Start 4 Remote On 51
61. NG n 7 1 T TAD telephone answering device extemal iaa 3 4 3 5 6 1 connecting ccccccnccnncnccnoncnnncnnnnnnnnnnns 3 5 3 6 receive A 6 1 recording OGM see 3 7 with two line jack esses 3 4 Text entering sssssssssss B 15 special characters B 15 Transparency cccccnncoccccnonanoncncnnnnancnn rca nn 2 6 Tray use setting ooo E ta PDC dan 11 2 aX Liane eg e E p pus 6 3 Troubleshooting eeessssss C 1 document jam sese C 6 if you are having difficulty incoming calls C 12 Network seeee C 15 paper handling C 14 phone line seeeeeesess C 20 printing 1 ce een C 11 printing difficulties C 13 paper Jam etre i C 7 Two line phone system 3 3 Index V Volume setting sssesssssss 3 10 O O 3 10 Ting Ad 3 10 SpGaker eret einn 3 10 W Waste toner pack ssesss C 31 EQUIPMENT ATTACHMENT LIMITATIONS Canada only NOTICE This product meets the applicable Industry Canada technical specifications NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combinatio
62. One TOUCH iria te t sete 7 1 Speed Dial sessssssssss 7 1 Distinctive Ring seeeeeeess 7 6 setting ring pattern sssssss 7 8 t rning Off ari 7 8 Dual Access ssseeee 5 2 E Easy Receive ssseeeeeee 6 5 ECM Error Correction Mode 1 6 Envelopes esses 2 4 2 5 Equalization sees C 20 Error messages on LCD Comm Error sssseeeeee C 1 Not Registered 7 1 C 2 Out of Memory sssseseeee C 3 while scanning a document 11 9 Unable to Init C 4 Unable to Print soricina C 4 Unable to Scan nsee C 4 Extension telephone using 6 6 External telephone connecting 3 5 F Fax codes CHANGING vista 6 5 Fax Receive Code 6 6 Remote Access Code 8 5 A 8 5 Telephone Answer Code 6 6 Fax Forwarding changing remotely 8 6 8 7 programming a number 8 1 Fax Storage rien 8 2 printing from memory ss 6 6 turning ON uii etd eeu 8 2 Fax stand alone receiving orana a nns 6 1 at the end of a conversation 6 4 compatibility esses C 20 Fax Forwarding sssss 8 1 from extension phone
63. Remote Fax Options Using your Remote Access Code ap Dial your fax number from a telephone or another fax machine using touch tone E When your machine answers immediately enter your Remote Access Code 3 digits followed by X The machine signals if it has received fax messages 1 long beep Fax messages No beeps No messages The machine gives two short beeps to tell you to enter a command The machine will hang up if you wait longer than 30 seconds to enter a command The machine will beep three times if you enter an invalid command amp Press 9 0 to reset the machine when you ve finished Q Hang up iZ Note If your machine is set to Manual mode and you want to use the remote retrieval features you can access your machine by waiting about 2 minutes after it starts ringing and then entering the Remote Access Code within 30 seconds Chapter 8 Remote commands Follow the commands below to access features when you are away from the machine When you call the machine and enter your Remote Access Code 3 digits followed by X the system will give two short beeps and you must enter a remote command Remote commands Operation details 95 Change the Fax Forwarding Paging or Fax Storage settings 1 OFF You can select of f after you have retrieved or erased all your messages 2 Fax Forwarding If you hear one long beep the change has been accepted If you hear three shor
64. V to select 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L Poster 3 x 3 or Off 1 in 1 Press Menu Set Q Press Black Start or Color Start to scan the document If you are making a poster or placed the document in the ADF the machine scans the document and starts printing 11 5 If you are using the scanner glass After the machine scans the page the LCD shows Next Page 1 Yes 2 No Press 1 to scan the next page Place the next page on the scanner glass The LCD shows Set Next Page Then Press Set Press Menu Set Repeat Steps and for each page of the layout O After all the pages of the document have been scanned press 2 in Step to end Making copies When using the ADF insert document Poster 3 x 3 face up in the direction shown below You can make a poster size copy of a 2 in 1 P photograph 4 4d A Ma 1 2 2 in 1 L 1 4 J 42 gt 4 in 1 P 112 gt N gam 4 in 1 L 11213 4 33 When using the scanner glass place document face down in the direction shown below 2 in 1 P 4 a dl ud i 1 12 2 n 1 L pent py 4 4 in 1 P 4 i Ten du 7
65. a fax 1 Press Menu Set 1 4 2 Volume 2 Beeper e Press A or Y to select Low Med High or Off Press Menu Set Press Stop Exit Speaker Volume You can adjust the machine s one way speaker volume ap Press Menu Set 1 4 3 Volume 3 Speaker e Press A or Y to select Low Med High or Of f Press Menu Set Press Stop Exit OR In Fax mode you can adjust the speaker volume by pressing Hook and then selecting a speaker volume level Press Y lt or gt to adjust the volume level The LCD shows the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you change it again Security features You can set up your machine with multiple levels of security using Setting Lock and Memory Security Setting Lock Setting Lock lets you prevent unauthorized access to the machine settings While Setting Lock is On the following operations are NOT available without a password B Date amp Time B Station ID B Set Quick Dial One Touch Dial Speed Dial and Setup Groups Mode Timer Paper Type Small Paper Volume Auto Daylight Ecology LCD Contrast Memory Security Setting up the password g Note E If you have already set the password you will not need to set it again El f you forget the Setting Lock password please call Customer Service 1 Press Menu Set 1 8 2 Security 2 Setting Lock
66. al shape that are extremely shiny or textured with clasps snaps or tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embossed have raised writing on them that were previously printed by a laser machine that are pre printed on the inside that cannot be arranged neatly when stacked that are made of paper that weighs more than the paper weight specifications for the machine with edges that are not straight or consistently square with windows holes cut outs or perforations with sealing flaps that have not been folded at purchase with sealing flaps as shown in Figure 2 with each side folded as shown in Figure 3 If you use any of the types of envelopes listed above they may damage your machine This damage is not covered under any our warranty or service agreement 7X Figure 2 Figure 3 Labels and transparencies The machine will print on most types of labels and transparencies designed for use with a laser machine Labels should have an adhesive that is acrylic based since such material is more stable at the high temperatures in the fusing unit Adhesives should not come in contact with any part of the machine because the label stock may stick to the OPC belt or rollers and cause jams and print quality problems No adhesive should be exposed between the labels Labels should be arranged so that they cover the entire length and width ofthe sheet
67. anning a subsequent page you will have the option to press Black Start to send the pages scanned so far or to press Stop Exit to cancel the operation g Note Ifyou getan Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory you can send the fax in real time See Real Time Transmission on page 5 6 Broadcasting Broadcasting is when the same fax message is automatically sent to more than one fax number You can include Groups One Touch Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast Press Menu Set between each of the numbers Use Search Speed Dial to help you choose the numbers easily To set up Group dial numbers see Setting up Groups for Broadcasting on page 7 5 After the broadcast is finished a Broadcast Report will be printed to let you know the results ep If it is not illuminated in blue press CE Fax B Load your document Enter a number using One Touch Speed Dial a Group number Search or manual dialing using the dial pad Press Menu Set after each number 4 After you have entered all the fax numbers press Black Start Sending a fax g Note E f you did not use up any of the numbers for Groups access codes or credit card numbers you can broadcast faxes to as many as 266 different numbers B The available memory will vary depending on the types of jobs in the memory and the number of locations
68. are divided and printed on two pages or if you get an extra blank page turn on the Auto Reduction menu setting See Printing a reduced incoming fax Auto Reduction on page 6 4 Phone Line or Connections Dialing does not work Check for a dial tone Change Tone Pulse setting See Tone or Pulse on page 7 6 Check all line cord connections Check power cord connection Send a manual fax by pressing Hook or by lifting the handset of the external phone and dialing the number Wait to hear fax receiving tones before pressing Black Start The machine does not answer when called Make sure the machine is in the correct receiving mode for your setup See Receive Mode on page 6 1 Check for a dial tone If possible call your machine to hear it answer If there is still no answer check the telephone line cord connection If there is no ringing when you call your machine ask your telephone company to check the line Chapter C DIFFICULTY SUGGESTIONS Sending Faxes Poor fax send quality Change your resolution to Fine or S Fine Make a copy to check your machine s scanner operation If the copy quality is not good clean the scanner See Cleaning the scanner glass on page C 22 Transmission Verification Report says RESULT NG There is probably temporary noise or static on the line Try sending the fax again If you send a PC FAX message and get RESULT NG on the Transmission Ve
69. ble ring for you to pick up the call Use this mode if you expect to receive lots of fax messages and few telephone calls You cannot have an answering machine on the same line even if it is on a separate telephone wall jack on the same line You cannot use the telephone company s Voice Mail in this mode External TAD with an external answering device only The external answering device TAD automatically answers every call Voice messages are stored on the external TAD If itis a fax call the machine receives the fax Use this mode if you have connected an answering machine to the EXT jack of your machine The External TAD setting works only with an external answering machine Ring Delay does not work in this setting Manual manual receive with an external or extension telephone only You control the phone line and must answer every call yourself unless you are using the Distinctive Ring feature Use this mode if you do not receive many fax messages use Distinctive Ring or if you are using a computer on the same line If you answer and hear fax tones wait until the machine takes over the call then hang up See Easy Receive on page 6 5 Chapter 6 To select or change your Receive Mode 1 Press Menu Set 0 1 Setup ive Mode e Press A or V to select Fax Only Fax Tel External TAD Or Manual Press Menu Set Press Stop Exit Current Receive M
70. can the documents into the memory before sending Then as soon as the phone line is free the machine will start dialing and sending If the memory is full the machine will send the document in real time even if Real Time TX is setto Of f Sometimes you may want to send an important document immediately without waiting for memory transmission You can set Real Time TX to On for all documents or Next Fax On for the next fax only Sending in real time for all faxes If it is not illuminated in blue press Fax e Press Menu Set 2 2 5 Setup Send 5 Real Time TX e Press A or V to select On or Of f Press Menu Set Chapter 5 Sending in real time for the next fax only aD If it is not illuminated in blue press CE Fax O Press Menu Set 2 2 5 Setup Send 5 Real Time TX Press A or V to select Next Fax On or Next Fax Off Press Menu Set g Note In Real Time Transmission the automatic redial feature does not work when using the scanner glass Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line we recommend that you turn on the Overseas Mode After you send a fax using this feature the feature will turn itself off 1 If it is not illuminated in blue press _ Fax Load your document Press Menu Set 2 2 9 Setup Send 9 Overseas Mode e Press A or V to select On or Of f Press Menu Set De
71. can turn off Fax Storage See Turning off Remote Fax Options on page 8 4 OR Print the faxes that are in the memory See Printing a fax from the memory on page 6 6 When you getan Out of Memory message you may be able to make copies if you first print incoming faxes in the memory to restore the memory to 100 11 9 Legal limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability This memorandum is intended to be a guide rather than a complete listing of every possible prohibition In case of doubt we suggest that you check with counsel as to any particular questionable documents The following documents issued by the United States Canadian Government or any of its Agencies may not be copied B Money H Bonds or other certificates of indebtedness E Certificates of Deposit B Internal Revenue Stamps canceled or uncanceled Bi Selective Service or draft papers B Passports E United States Canadian Postage Stamps canceled or uncanceled B Food Stamps B immigration Papers B Checks or drafts drawn by Governmental agencies B Identifying badges or insignias Copyrighted works cannot be copied Sections of a copyrighted work can be copied for fair use Multiple copies would indicate improper use Works of art should be considered the equivalent of copyrighted works Licenses and Certificates of Title to motor vehicles may not be cop
72. carefully to prevent spreading toner E Take care not to stain your hands and clothes Wash toner stains immediately with cold water E Never touch the transfer roller ap Pull out the paper tray E Ifthe paper in the paper tray is creased at the edges paper jams can occur To prevent this please turn the paper over g Note Do not use the following paper If there is a paper jam in the paper tray follow these steps e Take out the jammed paper B Bent curled paper B Moist paper Bi Paper that does not meet specifications Put the paper tray back in the machine 4 Open the back cover If there is any jammed paper where the paper comes out remove it Close the back cover Troubleshooting and routine maintenance Paper Jam B If the paper is caught in the registration roller remove the jammed paper by holding it with both hands and pulling it Paper Jam B slowly toward you If paper is caught inside the machine follow these steps A caution These paper jams are near the fusing roller which is extremely hot during operation Remove the paper carefully ED Open the back cover amp If the paper is caught in the fusing roller release the fusing unit pressure release levers on both sides 15 Remove the jammed paper at the back i the paper jammed while exiting the of the machine by holding it with both paper tray remove the jammed paper hands and pulli
73. d amp Remove the OPC belt cartridge from the degrade print quality machine B Do not expose the OPC belt cartridge to bright room light or sunlight a light Source of 74 3 footcandles or 800 lux for more than two minutes to avoid damaging the belt E Damage caused by improper handling ofthe OPC belt cartridge may void your warranty Replacing the OPC belt cartridge Photo Conductor Unit Type 140 Eb Turn off the machine s power switch Open the scanner unit o p Remove the tension release pins from Open the inside cover so that it latches both sides of the new OPC belt under the scanner unit cartridge Chapter C Remove the protective sheet from the new OPC belt cartridge Do not touch the green part of the OPC belt cartridge Put the new OPC belt cartridge into the machine guides with the flat side facing you To lock the cartridge into the machine push the belt cartridge lock levers that are on both sides of the OPC belt cartridge outwards 10 Close the inside cover and then close the scanner unit 11 Turn the machine s power switch back on Reset the OPC belt life counter 1 Press Menu Set 7 4 Press A or W to select OPC Belt and press Menu Set The confirmation message appears on the LCD OPC Belt 1 Reset 2 Exit Press 1 to reset the life counter OR Press 2 to cancel Machine Information Checking the Serial Number
74. d of any kind on the product Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty Refer all servicing to customer service 115 Unplug this product fromthe AC power outlet and refer all servicing to Service Personnel authorized by us under the following conditions When the power cord is damaged or frayed f liquid has been spilled into the product f the product has been exposed to rain or water f the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation f the product has been dropped or the cabinet has been damaged f the product exhibits a distinct change in performance indicating a need for service To protect your product against power surges we recommend the use of a power protection device Surge Protector D To reduce the risk of fire electric shock and injury to people note the following Do not use this product near appliances that use water a swimming pool or in a wet basement Do not use the machine during an electrical storm there is the remote possibility of an electrical shock or to report
75. degrees centigrade for a period of 0 1 seconds E f you have selected a cotton bond paper paper having a rough surface such as cockle or laid finished paper or paper that is wrinkled or puckered the paper may exhibit degraded performance Types of paper to avoid o IMPORTANT Some types of paper may not perform well or may cause damage to your machine Do not use paper E that is highly textured E that is extremely smooth or shiny E that is curled or warped E that is coated or has a chemical finish B that is damaged creased or folded E that exceeds the recommended weight specification in this guide E with tabs and staples Bi with letterheads using low temperature dyes or thermography E that is multipart or carbonless B that is designed for inkjet printing If you use any of the types of paper listed above they may damage your machine This damage is not covered under any our warranty or service agreement Envelopes Most envelopes will be suitable for your machine However some envelopes will have feed and print quality problems because of the way they have been made A suitable envelope should have edges with straight well creased folds and the leading edge should not be thicker than two pieces of paper The envelope should lie flat and not be of baggy or flimsy construction You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine En
76. dial Pause to insert a 3 5 second pause between numbers If you are dialing overseas you can press Redial Pause as many times as needed to increase the length of the pause Storing One Touch Dial numbers Your machine has 8 One Touch keys where you can store 16 fax or phone numbers for automatic dialing To access numbers 9 to 16 hold down Shift as you press the One Touch key aD Press Menu Set 2 3 1 Press the One Touch key where you want to store a number Select Fax Tel Press Menu Set Enter the phone or fax number up to 20 digits Press Menu Set Use the dial pad to enter the name up to 15 characters Press Menu Set You can use the chart on page B 15 to help you enter letters OR Press Menu Set to store the number without a name Go to Step to store another One Touch number OR Press Stop Exit Storing Speed Dial numbers You can store Speed Dial numbers so that when you dial you will only have to press a few keys Search Speed Dial the three digit number and Black Start The machine can store 200 Speed Dial numbers D Press Menu Set 2 3 2 Set Quic 2 Speed e Use the dial pad to enter a three digit Speed Dial location number 001 200 For example press 005 Press Menu Set Select Fax Tel Press Menu Set Enter the phone or fax number up to 20 digits Press Menu Set e Use the dial
77. e copies with more or less contrast D Press Copy to illuminate it in blue e Load your document Use the dial pad to enter the number of copies you want up to 99 Contrast Press Menu Set Press A to increase the contrast OR Press Y to decrease the contrast Press Options and A or V to select Press Menu Set Q Press Black Start or Color Start To change the default setting follow the instructions below Gp Press Menu Set 3 3 Copy 3 Contrast Press A to increase the contrast OR Press W to decrease the contrast Press Menu Set Press Stop Exit Making copies Color saturation You can only change the default setting for Color saturation p Press Menu Set 3 4 Copy 4 Color Adjust e Press A or V to select 1 Red 2 GreenOr3 Blue Press Menu Set amp Press A to increase the color saturation OR Press Y to decrease the color saturation Press Menu Set amp Return to Step to select the next color OR Press Stop Exit 11 8 Chapter 11 Out of Memory message If the memory becomes full while you are making copies the LCD message will guide you through the next step If yougetan Out of Memory message while scanning a subsequent page you will have the option to press Black Start or Color Start to copy the pages scanned so far or to press Stop Exit to cancel the operation P Note To gain extra memory you
78. e machine into the jack labeled EXT Your machine cannot work properly if you plug the TAD into a wall jack unless you are using Distinctive Ring ap Plug the telephone line cord from the telephone wall jack into the back of the machine in the jack labeled LINE Plug the telephone line cord from your external TAD into the back of the machine in the jack labeled EXT Make sure this cord is connected to the TAD at the TAD s telephone line jack and not its handset jack Set your external TAD to four rings or less The machine s Ring Delay setting does not apply Record the outgoing message on your external TAD Set the TAD to answer calls Set the Receive Mode to External TAD See Receive Mode on page 6 1 Recording outgoing message OGM on an external TAD Timing is important in recording this message Record 5 seconds of silence at the beginning of your message This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop Limit your speaking to 20 seconds End your 20 second message by giving your Fax Receive Code for people sending manual faxes For example After the beep leave a message or send a fax by pressing 51 and Start 5 g Note We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a resonant or loud voice You may try omitting this pause but if your mac
79. ecial character or symbol you want Then press Menu Set to select it Press X for space amp X 1 lt gt _ EAEEIGEOO Press for Press 0 for Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help you must call the country where you bought the machine Calls must be made from within that country Error messages As with any sophisticated office product errors may occur If this happens your machine identifies the problem and displays an error message The most common error messages are shown below ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Calibrate Calibration Failed Toner is getting low Check that the toner cartridges are not low and try again Check Tray 1 Check Tray 2 The indicated tray is not completely closed Close the indicated tray properly Comm Error Poor phone line quality caused a communication error Send the fax again or connect the machine to another telephone line If the problem continues call the telephone company and askthem to check your phone line Connection Fail You tried to poll a fax machine that is not in Polled Waiting mode Check the other fax machine s polling setup Cover Open lose the back The back cover is not completely closed Close the back cover of the machine lose the front over 2 The front cover is not completely cl
80. ed by the use of third party toner or third party toner cartridges B Wait to unpack the toner cartridge until immediately before you install it in the machine If a toner cartridge is left unpacked for a long period of time the toner life is shortened Es Note We recommend that you clean the machine when you replace a toner cartridge Chapter C How to replace a toner cartridge amp Hold the cartridge level with both hands and gently rock it from side to side three ap Open the front cover of the machine to four times to spread the toner evenly inside the cartridge Remove the tape labeled REMOVE and the orange protective cover from the new toner cartridge EA Note B Wait to unpack the toner cartridge until immediately before you put it in the machine If toner cartridges are left unpacked for a long time the toner life will Take the new toner cartridge out of the be shortened box E Put the toner cartridge into the machine immediately after you have removed the protective cover To prevent degradation Q MEO RIANI to the print quality do not touch the Handle the toner cartridge carefully If shaded parts shown toner scatters on your hands or clothes immediately wipe or wash it off with cold water g Note B Discard the used toner cartridge according to local regulations keeping it separate from domestic waste E Be sure to seal the toner cartridge tightly so toner powder does not spill out of
81. eeeneeen nene 10 2 Section Ill Copy 11 Making copies HOWTO COPY vec citron ded enero t m nete De ro ee neon deve ta 11 1 Entering COPY mode nie ee eri RC ERR HERR TRE eer ead ta 11 1 Printable Aria tig b d tiens 11 1 Making a single COPY rennir iri eA nennen erre 11 1 Making multiple copies anini ieee deni e aeaeaie 11 2 Tray Use for Copy mode sse eene nnne nnne 11 2 Cancel Copy aia be e ea en bp td ee cet 11 2 COPY OPON S coiere Dti recepi bb as 11 3 Increasing copy quality eegenen eain an enne nennen nitens 11 3 Enlarging or reducing the image copied ssseee 11 4 Making N in 1 copies or a poster page layout sseseeesss 11 5 Sorting copies using the ADF sssssssssese eene 11 7 Adjusting Brightness Contrast and Color ssssssee 11 7 Out of Memory message ssssssssssssssee entente entere nnns entente nennt 11 9 Legal limitations ione ete dis 11 9 Section IV Software and Network Features Section V Appendixes A Important information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only ii e Ie to nti Aot sedulo A 1 Federal Communications Commission FCC Declaration of Conformity USA only iiiter pede et etel dee tdt ont inet A 2 vi Industry Canada Compliance Statement Canada only A 3 For yo
82. er tray 1 For transparencies and labels we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging 2 Based on the Recommended paper on page 2 1 The number of pages will vary depending on the paper being used Some paper can not be stacked up to 250 sheets Fax Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Gray Scale Polling Types Contrast Control Resolution One Touch Dial Speed Dial Broadcasting Automatic Redial Auto Answer Communication Source Memory Transmission Out of Paper Reception Specifications ITU T Group 3 MH MR MMR Automatic Fallback 33600 bps ADF Width 5 8 to 8 5 in 147 3 to 215 9 mm ADF Height 5 8 to 14 in 147 3 to 356 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Height Max 11 7 in 297 mm Max 8 2 in 208 mm Max 8 2 in 208 mm 256 levels Standard Sequential Automatic Light Dark manual setting Horizontal 203 dot inch 8 dot mm Vertical Standard 98 line inch 3 85 line mm Black Fine 196 line inch 7 7 line mm Black Photo 196 line inch 7 7 line mm Black Superfine 392 line inch 15 4 line mm Black 16 8 x2 200 stations 266 stations 1 time after 5 minutes 0 1 2 3or 4 rings Public switched telephone network Up to 5001 400 pages Up to 5001 400 pages 1 Pages refers to the Standard
83. es o ee Ege ctp ee ele eng 7 6 Distinctive Hing p ait tene ad ep ec ete de alee 7 6 uum ta dh a t a a ets 7 8 8 Remote Fax Options Fax Forwr asen e aei aea a aaea cia 8 1 Programming your pager NUMDeT oooiiccccccnononcccnnonnccnnonann conc n nn c nennen 8 2 Fax Storage etd a to o elder dl 8 2 PG Fax Receive cd 8 3 Changing Remote Fax Options ooooccccnncccnococonocccnoncnnnannn naar canon cnn cnn rra cnn 8 4 Turning off Remote Fax Options 0oooonccccnnnccnnncccccnonnnononccnnnnc nn n arrancan 8 4 BHemoteRetrleval e el gets can eee avin Donee edge 8 5 Setting the Remote Access COdB cooonicccnncccnnncccccconcnonnnccnoncnnn non n nr ncnn narran 8 5 Using your Remote Access Code sese 8 5 Remote commands wists peices pee pta a ERR daa shee Re ER Erbe bd 8 6 Retrieving fax messages Sisenna nan nnnnnmn nan nennen enne 8 7 Changing the Fax Forwarding number 8 7 9 Printing reports FX reports eet een d e A T 9 1 Transmission Verification Report 9 1 Fax Journal Activity report essent eene 9 1 Additional reports oerte e seeders ee td TA 9 2 10 Polling Polling Operations sni ee hi etc te ttt e ette 10 1 Polling RECENO semon tede edge ias 10 1 Set up to receive polling sseeeeeeeeeeeneneeeeeen nnne 10 1 Sequential Polling cott ri ape mr ERE ER eres 10 1 Poled Transi cocoa BORED eden e ee 10 2 Setup for Polled Transmit ssessssssesese
84. exity of printed pages percentage of coverage and type of media used Toner cartridges A new toner cartridge contains enough toner to print approx 10 000 pages for Black and approx 6 600 pages for Cyan Magenta and Yellow Letter A4 size single sided pages at about 5 coverage g Note B The amount of toner used varies depending on how much print is on the page and the print density setting E f you change the print density setting for lighter or darker printing the amount of toner that is used will change Toner nearly empty message Check printed pages page counter and display messages regularly If you see the message below the machine has nearly run out of the indicated toner or the indicated toner is not evenly distributed inside the cartridge Make sure you have a new toner cartridge ready for replacement X C M Y K C stands for Cyan M stands for Magenta and Y stands for Yellow K stands for Black Although you can print approx 300 Black and approx 500 Cyan Magenta and Yellow additional pages at 5 coverage after the Toner Low message first appears you should replace the toner cartridge with a new one before it becomes completely empty Toner empty message When the following message appears on the LCD and the machine stops printing you need to replace the toner cartridge Toner Empty X Replacing a toner cartridge The toner cartridge can print approx 10 000 pages for Black 6 60
85. f you turn on the PC Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically You can then use your PC to view and store these faxes Even if you have turned off your PC at night or on the weekend for example your machine will receive and store your faxes in its memory The LCD will show the number of stored faxes received for example PC Fax Msg 001 When you start your PC and the PC FAX Receiving software runs your machine transfers your faxes to your PC automatically To transfer the received faxes to your PC you must have the PC FAX Receiving software running on your PC For details see PC FAX receivingin the Software User s Guide on the CD ROM If you select Backup Print Onthe machine will also print the fax amp p Press Menu Set 2 5 1 Remote Fax Opt l Fwd Page Store Q Press A or V to select PC Fax Receive Press Menu Set Press A or Y to select Backup Print 0n or Backup Print Off PC Fax Receive Backup Print 0On Press Menu Set Press Stop Exit Remote Fax Options g Note When Backup Print is off your fax messages are automatically erased from your machine s memory when they have been successfully sent to your PC When Backup Print is on your fax messages are erased when they have been successfully printed and sent to the PC In the event of a power failure the machine will store your faxes in the memory for up
86. feel them touch the feed roller amp e Adjust the paper guides to fit the width of your documents Unfold the ADF document output support flap G IMPORTANT DO NOT pull on the document while it is feeding Chapter 2 Using the scanner glass You can use the scanner glass to fax copy or scan pages of a book or one page at a time Documents can be up to 8 5 in 215 9 mm wide and 11 in 297 mm long ER Note To use the scanner glass the ADF must be empty ap Lift the document cover o Using the document guidelines on the left center the document face down on the scanner glass Place documents Face Down on the scanner glass Ev Es uf xa Bs Close the document cover Q IMPORTANT If the document is a book or is thick do not slam the cover or press on it 2 11 Setup Date and Time When the machine is not in use it will display the date and time If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send If there is a power failure you may have to reset the date and time No other settings will be affected D Press Menu Set 0 2 Initial Setup 2 Date Time Enter the last two digits of the year Press Menu Set Enter two digits for the month Press Menu Set For example enter 09 for September or 10 for October Enter two digits for the day Press Menu Set
87. fixing Wi Check that the recommended paper is used See Recommended paper on page 2 1 Check that the media type mode is selected properly Check that the release lever of the fusing unit is set properly Poor fixing when printed on thick paper Set the machine to thick paper mode through the control panel or the printer driver See the Software User s Guide on the CD ROM Chapter C Setting Dial Tone Detection Setting the dial tone to Detection will shorten the dial tone detect pause Gb Press Menu Set 0 5 Initial Setup 5 Dial Tone e Press A or V to select Detection or No Detection Press Menu Set Press Stop Exit Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations ap Press Menu Set 2 0 1 Miscellaneous 1 Compatibility e Press A or V to select Basic or Normal or High Press Menu Set e Press Stop Exit g Note B Basic reduces the modem speed to 9600 bps Unless interference is a recurring problem on your phone line you may prefer to use it only when needed E Normal sets the modem speed at 14400 bps B Highsetsthe modem speed at 33600 bps B When you change the Compatibility to Basic the ECM feature is not available Routine maintenance Q IMPORTANT If toner scatters and
88. g 7 5 H HELP LCD messages sese B 1 using menu Keys ss B 2 Menu Table eee B 1 B 3 Hook key ans 1 4 J Jacks convert to RJ11 jack triplex adapter ssssssss 3 3 EXT external telephone 3 5 TAD answering machine 3 5 Jams document cccccococcccconoonncnnnnnnnncnnnnnnnccncnnns C 6 PADS n C 7 L Labels nasal n 2 6 LCD liquid crystal display B 1 B 2 Lower tray option ssssss D 1 loading paper eeeeeese D 3 M Machine information C 35 Maintenance routine C 20 replacing OPC belt cartridge C 33 toner cartridges C 28 C 29 waste toner pack ssss C 31 Manual dialirng uic rettet teint 7 1 O O iii 6 1 Manual transmission 5 8 Memory adding SO DIMM option D 3 installing oaiae aA D 3 Memory Security ssssssss 4 3 Memory Storage eisereen B 1 Menu Table eie B 1 Mode entering COPY s iate mon IR 11 1 A tdt ae as e cts 5 1 SCAN E 1 3 Multi line connections PBX 3 5 O One Touch chaniglrig c e ette 7 4 setting up erc nn 7 3 USIN
89. g has finished press Stop Exit Remote Fax Options EA Note B You can only use one remote fax option at a time Fax Forwarding OR Paging OR Fax Storage OR PC FAX Receive OR Off E f you change the remote fax option and received faxes are left in your machine s memory an LCD message will appear See Changing Remote Fax Options on page 8 4 Fax Forwarding When you select Fax Forward your machine stores the received fax in the memory The machine will then dial the fax number you have programmed and forward the fax message amp p Press Menu Set 2 5 1 Remote Fax Opt 1 Fwd Page Store Press A or V to select Fax Forward Press Menu Set The LCD will ask you to enter the fax number to which faxes will be forwarded Enter the forwarding number up to 20 digits Press Menu Set e Press A or V to select Backup Print On Or Backup Print Off Fax Forward Backup Print On Press Menu Set Es Note If you select Backup Print On the machine will also print the fax at your machine so you will have a copy This is a safety feature in case there is a power failure before the fax is forwarded or a problem at the receiving machine The machine can store faxes up to 60 hours if there is a power failure O Press Stop Exit Chapter 8 Programming your pager number When Paging is selected your machine dials the pager number you ve programmed and then dials you
90. he same fax message to many fax numbers by pressing only a One Touch key and Black Start or Search Speed Dial the three digit location and Black Start First you ll need to store each fax number as a One Touch or Speed Dial number Then you can combine them into a Group Each Group uses up a One Touch key or a Speed Dial location You can have up to eight Groups or you can assign up to 215 numbers to one large Group See Storing One Touch Dial numbers on page 7 3 and Storing Speed Dial numbers on page 7 4 ap Press Menu Set 2 3 3 Set Quick Dial 3 Setup Groups e Decide where you wish to store the Group AND Press a One Touch key OR Press Search Speed Dial and enter the three digit location and then press Menu Set For example press One Touch key 2 for Group 1 Use the dial pad to enter the Group number 1 to 8 Setup Groups Setup Group G01 Press Menu Set For example press 1 for Group 1 amp To include One Touch or Speed Dial numbers in the Group press them as follows For example for One Touch number 2 press One Touch key 2 The LCD shows 002 For Speed Dial location 009 press Search Speed Dial and then 009 on the dial pad Setup Groups GO1 002 009 Press Menu Set to accept the numbers for this Group Use the dial pad and the chart on page B 15 to enter a name for the Group Press Menu Set For example type NEW CLIENTS
91. hine has trouble receiving then you must re record the OGM to include it Setup Ecology features Toner Save You can conserve toner using this feature When you set Toner Save to On print appears lighter The default setting is Of ab Press Menu Set 1 6 1 Ecology 1 Toner Save e Press A or V to select On or Of f Press Menu Set Press Stop Exit g Note We do not recommend Toner Save for printing photo or gray scale images Chapter 3 Sleep Time Setting the Sleep Time reduces power consumption by turning off the fuser inside the machine while it is idle You can choose how long the machine is idle from 00 to 99 minutes before it goes into sleep mode The timeris automatically reset when the machine receives a Fax or PC data or makes a copy The factory setting is 30 minutes While the machine is in sleep mode you will see s1eep on the LCD If you try to print or copy in sleep mode there will be a short delay while the fuser warms up to its working temperature 1 Press Menu Set 1 6 2 a Use the dial pad to enter the length of time the machine is idle before it goes into sleep mode 00 to 99 Press Menu Set Press Stop Exit EA Note E f you want to turn off sleep mode press Start either Black or Color and Options simultaneously in Step E Ifthe machine is in Sleep Mode when you change the Sleep Time the new setting will take effect the next time the mach
92. hods Modified Read MR Modified Modified Read MMR and JPEG if the receiving machine has the same capability Communication error or Comm Error An error during fax sending or receiving usually caused by line noise or static Compatibility group The ability of one fax unit to communicate with another Compatibility is assured between ITU T Groups Contrast Setting to compensate for dark or light documents by making faxes or copies of dark documents lighter and light documents darker Delayed Fax Sends your fax at a specified time later that day Distinctive Ring A subscriber service purchased from the telephone company that gives you another phone number on an existing phone line The machine uses the new number to simulate a dedicated fax line Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax from memory or receiving or printing an incoming fax Easy Receive Enables your machine to respond to CNG tones if you interrupt a fax call by answering it ECM Error Correction Mode Detects errors during fax transmission and resends the pages of the fax that had an error Extension phone A telephone on the fax number that is plugged into a separate wall jack External phone A telephone that is plugged into the EXT jack of your machine F T Ring Time The length of time that the machine rings when the Receive Mode setting is Fax Tel to
93. ied under certain state provincial laws ection IV Software and Network Features The User s Guide on the CD ROM includes the Software and Network User s Guides for features available when connected to a computer for example Printing and Scanning B Printing For Windows see Chapter 1 in the Software User s Guide on the CD ROM B Scanning For Windows see Chapter 2 in the Software User s Guide on the CD ROM B ControlCenter2 For Windows see Chapter 3 in the Software User s Guide on the CD ROM B Remote Setup For Windows see Chapter 5 in the Software User s Guide on the CD ROM B PC FAX software For Windows see Chapter 6 in the Software User s Guide on the CD ROM B Network Scanning For Windows see Chapter 4 in the Software User s Guide on the CD ROM B Network Printing For Windows see Chapter 4 in the Network User s Guide on the CD ROM GY Note See How to access the complete User s Guide on page 1 2 SECTION IV SOFTWARE AND NETWORK FEATURES Appendixes A Important information B Menu and Features C Troubleshooting and routine maintenance D Optional accessories E Specifications F Glossary SECTION V APPENDIXES Important information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only When programming emergency numbers or making test calls to emergency numbers E Remain on the li
94. ife How to Order No to replace replace Waste toner pack 12 000 Images See C 31 Waste Type 140 OPC belt cartridge 60 000 images See C 33 Photo Unit Type 140 Transfer belt cleaner 120 000 pages Call Paper pick up roller Service to S t d replace the eparator pa 120K kit Transfer belt Paper feeding kit 2 Call Separator pad Service to replace the paper feeding kit 2 1 Definition of pages actual output page number Definition of images If the image on a page contains only one color of either Cyan Magenta Yellow or Black gt 1 image two colors gt 2 images three colors gt 3 images four colors gt 4 images 2 At 5 coverage print Letter A4 size Chapter C ER Note E Discard the used consumable item according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office Be sure to re seal the consumable item tightly so that the material inside does not spill B We recommend placing used consumable items on a piece of paper or cloth to prevent accidentally spilling or scattering the material inside El f you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced B The projected life for each of the items listed is based on an average of 5 coverage of the printable area using any color toner cartridge Frequency of replacement will vary depending on the compl
95. il an answering machine an alarm system or other custom feature on a single phone line with your machine it may create a problem sending or receiving faxes For Example Your machine handles the Caller ID subscriber service However if you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax the signal can temporarily interrupt or disrupt the faxes The ECM feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive information on a single shared line with custom features If avoiding a slight interruption is crucial to your business a separate line with no custom features is recommended Menu Setting Difficulties The machine beeps when you try to access the Setup Receive and Setup Send menus If the Fax key is not illuminated press it to turn on Fax mode The Setup Receive setting Menu Set 2 1 and Setup Send setting Menu Set 2 2 are available only when the machine is in Fax mode Copy Quality Difficulties Vertical streaks appear in copies Sometimes you may see vertical streaks on your copies The scanner glass may be dirty See Cleaning the scanner glass on page C 22 Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Printing Difficulties The machine does not print Please
96. ine copies prints or is turned off and on Mode Timer The machine has three temporary mode keys on the control panel Fax Scan and Copy You can change the number of seconds or minutes the machine takes after the last Scan or Copy operation before it returns to Fax mode If you select of the machine stays in the mode you used last ENE a ap Press Menu Set 1 1 General Setup 1 Mode Timer 2 Press A or Y to select 0 Sec 30 Secs 1 Min 2 Mins 5 Mins or Off Press Menu Set Press Stop Exit Paper settings Paper Type To get the best print quality set the machine for the type of paper you are using Ep Press Menu Set 1 2 General Setup 2 Paper Type OR If you have the optional paper tray Press Menu Set 1 2 1 to setthe paper type for Tray 1 or Menu Set 1 2 2 to set the paper type for Tray 2 e Press A or V to select Thin Plain Thick Thicker OrRecycled Paper Press Menu Set Press Stop Exit EA Note The machine ejects paper with printed surfaces face down onto the output paper tray in the front of the machine When you use transparencies or labels remove each sheet immediately to prevent smudging or paper jams Setup Paper Size In the standard paper tray you can use seven sizes of paper for printing copies Letter A4 B5 JISB5 Executive Com10 and DL and two sizes for printing faxes Letter and A4 The machine automatically detects A4 Letter
97. ing copy quality You can select the copy quality The default setting is Auto Auto Suitable for documents that contain both text and photographs Text Suitable for documents containing only text Photo Suitable for copying photographs Speed is reduced during color copying aD doy y Copy to illuminate it in e Load your document Use the dial pad to enter the number of copies you want up to 99 11 3 e Press Options and A or V to select Quality Press Menu Set e Press A or Y to select the copy quality you want Auto Text Or Photo Press Menu Set QO Press Black Start or Color Start To change the default setting follow the instructions below ap Press Menu Set 3 1 Copy 1 Quality Press A or W to select Auto Text or Photo Press Menu Set Press Stop Exit Enlarging or reducing the image copied You can select the following enlargement or reduction ratios Custom 25 400 allows you to enter a ratio from 25 to 400 Press Enlarge Reduce 100 104 EXE LTR 141 A5 gt AL 200 7 Custom 25 400 50 70 782 LGL LTR 83 LGL A4 85 LTR EXE 91 Full Page 94 A4 LTR 97 LTR AL Press Copy to illuminate it in blue Load your document Press Enlarge Reduce Press A or V to select the enlargement or reduction ratio you want Pre
98. ing is set to on amp p Press Menu Set 2 0 2 laneous inctive e Press A or V to select Set Press Menu Set Press A or Y to select the stored ring pattern you want to use Press Menu Set You will hear each pattern as you scroll through the four patterns Make sure you choose the pattern that the telephone company gave you e Press Stop Exit Distinctive Ring is now set to on Turning off Distinctive Ring amp p Press Menu Set 2 0 2 laneous inctive e Press A or V to select Off Press Menu Set Press Stop Exit Dialing and phone options g Note If you turn off Distinctive Ring the machine will stay in Manual receive mode You will need to set the Receive Mode again See To select or change your Receive Mode on page 6 2 Caller ID g Note The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies This service displays the telephone number or name if it is available of your caller as the line rings After a few rings the LCD shows the telephone number of your caller and name if available Once you pick up the external phone s handset the Caller ID information disappears from the LCD but the call information remains stored in the Caller ID memory Bi You will see the first 16 characters of the number or name B Out of Area display means call originated outside your Caller ID service area B Pri
99. interference received including interference that may cause undesired operation Important information This equipment has been tested and found to comply with the limits for a Class B digital device pursuantto Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Bi Reorient or relocate the receiving antenna Bi Increase the separation between the equipment and receiver H Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Bi Consult the dealer or an experienced radio TV technician for help Caution Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Important about the interface cable A shielded interface cable should be used to ensure compliance with the limit
100. inutes that the machine stays in Copy mode See Mode Timer on page 3 8 xt rmE JE 2 The LCD shows the default copy setting ae Sacco Mesas 100 HOO Auto Stack Sort Copy Ratio Quality Contrast 11 1 No of Copies Printable Area The printable area of your machine begins at approximately 0 12 in 3 mm from both sides and 0 16 in 4 mm from the top or bottom of the paper 0 12 8 mm 4 y Unprintable area 0 16 4 mm Making a single copy ap as gj Copy to illuminate it in amp Load your document See Loading documents on page 2 10 Press Black Start or Color Start g Note To stop copying press Stop Exit Making multiple copies Press Copy to illuminate it in Bs Ld Copy Q Load your document Use the dial pad to enter the number of copies you want up to 99 Press Black Start or Color Start g Note To sort the copies press Options and A or V to select Stack Sort See Sorting copies using the ADF on page 11 7 Tray Use for Copy mode If your machine does not have the optional Tray 2 this setting is not available You can change the tray that will be used for next copy only Normally the machine uses the paper in Tray 1 first Press Co to illuminate it in QD RUP Copy e Load your document Use the dial pad to enter the number of copies you want up to 99 Press Options a
101. is idle Manual fax When you lift the handset of your external telephone or press Hook so you can hear the receiving fax machine answer before you press Black Start to begin sending Menu mode Programming mode for changing your machine s settings OCR optical character recognition The bundled ScanSoft OmniPage software application convert an image of text to text that you can edit Chapter F One Touch Keys on the machine s control panel where you can store numbers for easy dialing You can store a second number on each key if you press Shift and the One Touch key together Out of Paper Reception Receives faxes into the machine s memory when the machine is out of paper Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines Paging This feature enables your machine to call your pager when a fax is received into its memory Pause Allows you to place a 3 5 second delay in the dialing sequence stored on One Touch keys and Speed Dial numbers Press Redial Pause as many times as needed for longer pauses Photo resolution A resolution setting that uses varying shades of gray for the best representation of photographs Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages Pulse A form of rotary dialing on a telephone line Quick Dial List A listing of names and numbers stored in One Touch and Speed
102. issing or some characters are printed in their place If you are using Windows 98 98SE Me select Printer Settings from the Start menu Select the properties of the SP C210SF Click Spool Setting on the Details tab Select RAW from Spool Data Format Unable to write to LPT1 or LPT1 already in use Error Message appears MFC is Busy Error Message appears 1 Make sure the machine is on plugged into the AC power outlet and the power switch turned on and that it is connected directly to the computer using the IEEE 1284 bi directional parallel cable The cable must not go through another peripheral device such as a Zip Drive External CD ROM Drive or Switch box 2 Make sure the machine is not displaying an error message on the LCD Display 3 Make sure no other device drivers which also communicate through the parallel port are running automatically when you boot up the computer such as drivers for Zip Drives External CD ROM Drive etc Suggested areas to check Load Run command lines in the win ini file or the Setup Group 4 Check with your computer manufacturer to confirm that the computer s parallel port settings in the BIOS are set to support a bi directional machine i e Parallel Port Mode ECP Paper Handling Difficulties The machine does not load paper The LCD shows No Paper Fed or Paper Jam If there is no paper load a new stack of pa
103. l alcohol on a lint free cloth White Plastic Bar Glass Strip Cleaning to prevent paper jams When you clean the inside of the machine pay attention to the following caution B The fusing unit and the parts around it are hot Never touch the shaded areas shown below E Be careful not to inhale the toner Q IMPORTANT B When you clean parts inside the machine use a clean dry soft lint free cloth Do not use Isopropyl alcohol Bi f your clothes are smeared with toner wipe off the toner with a dry cloth Immediately wash your clothes in cold water to avoid stains B Never touch or clean the transfer roller because print quality may be adversely affected Troubleshooting and routine maintenance Gp Turn off the machine s power switch Unplug the telephone line cord first and A CAUTION then unplug the power cord from the AC power outlet Open the back cover of the machine E Be careful you do not break the actuator while cleaning the registration roller and paper pick up roller B Make sure you do not put too much pressure on the registration roller and paper pick up roller This could damage them and cause poor print quality Clean the registration roller and the paper pick up roller with a dry soft lint free cloth to prevent paper jams A 1 amp Clean the transfer roller unit and the transfer roller guide with a dry soft lint free cloth to prevent
104. layed Faxing During the day you can store up to 50 faxes in the memory to be sent within 24 hours These faxes will be sent atthe time of day you enter in Step 6 Ep If it is not illuminated in blue press C Fax e Load your document Press Menu Set 2 2 3 Setup Send 3 Delayed Fax 4 Press Menu Set to accept the displayed time OR Enter the time you want the fax to be sent in 24 hour format For example enter 19 45 for 7 45 PM Press Menu Set g Note The number of pages you can scan into the memory depends on the amount of data that is printed on each page and the amount of data already stored in the memory Sending a fax Delayed Batch Transmission Before sending the delayed faxes your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time p If it is not illuminated in blue press Cc Fax e Press Menu Set 2 2 A Setup Send 4 Batch TX Press A or V to select On or Of f Press Menu Set Press Stop Exit Chapter 5 Checking job status and canceling a waiting job Check which jobs are still waiting in the memory to be sent If there are no jobs the LCD shows No Jobs Waiting You can cancel a fax job that is stored and waiting in the memory aD Press Menu Set 2
105. left and right margins are cut off turn on this setting B When this feature is set to On the Letter faxes people send to you may appear slightly reduced even though your machine prints them on Letter or A4 paper This is because the machine has to print the Station ID of the sending machine at the top of the page Receiving a fax at the end of a conversation At the end of a conversation you can ask the other party to fax you information before you both hang up ap Ask the other party to place the document in their machine and to press Start or Send key e When you hear the other machine s CNG tones beeps press Black Start e Replace the external phone s handset Changing the remote codes The preset Fax Receive Code is 51 The preset Telephone Answer Code is 51 If you want to you can replace them with your own codes Gp If it is not illuminated in blue press Jj Fax O Press Menu Set 2 1 4 Setup Receive Remote Codes Press A or Y to select On or Of Press Menu Set Enter the new Fax Receive Code Press Menu Set Press Menu Set Press Stop Exit g Note E f you are always disconnected when accessing your external TAD remotely try changing the Fax Receive Code and Telephone Answer Code to another three digit code such as and 9 9 9 B Remote Codes might not work with some telephone systems Enter the new Telephone Answer Code Receiving a fax
106. ler is installed properly Colors are light or unclear on the whole page Check that the recommended paper was used See Recommended paper on page 2 1 Change the paper to freshly unpacked paper and then check that the problem is solved Check that the back cover is closed properly Shake the toner cartridges gently Clean the laser glass See Cleaning the laser glass on page C 24 Turn off Toner Save See Toner Save on page 3 7 White streaks or bands down the page Clean the laser glass See Cleaning the laser glass on page C 24 Identify the missing color and replace that toner cartridge See Replacing a toner cartridge on page C 29 The toner has probably reached the end of its life However when you see a white vertical line on the toner roller try the following procedure Cut a sheet approx 1 97 in x 1 97 in 50 mm x 50 mm out of a transparency film Insert the film about 2 54 in 10 mm into the gap between the toner roller and the blade Slide the film and pull it out as shown below Troubleshooting and routine maintenance Examples of poor print quality Recommendation Colored streaks or bands down the M Identify the color and replace that toner cartridge See Replacing a toner cartridge on page C 29 W Replace the OPC belt cartridge See Replacing the OPC belt cartridge Photo Conductor Unit Type 140 on page C 33 Colored
107. lines across the page Wi Clean the registration roller the paper pick up roller the transfer roller guide mas and the exit roller See Cleaning to prevent paper jams on page C 22 If the problem continues identify the color and replace that toner cartridge See Replacing a toner cartridge on page C 29 White spots or hollow print Change the paper to freshly unpacked paper Check that the recommended paper was used See Recommended paperon page 2 1 Check that the room temperature is higher than 50 F 10 C Completely blank or some colors are missing Check that the back cover is closed properly Check that the front cover is closed properly Identify the missing color and check that the toner cartridge is installed properly Replace the toner cartridge See Replacing a toner cartridge on page C 29 Replace the OPC belt cartridge See Replacing the OPC belt cartridge Photo Conductor Unit Type 140 on page C 33 Colored spots or Toner stain Identify the color causing the problem and replace the toner cartridge See Replacing a toner cartridge on page C 29 Chapter C Examples of poor print quality Recommendation Toner scatter or toner stain Wi Identify the color causing the problem and replace that toner cartridge See Replacing a toner cartridge on page C 29 W Replace the OPC belt cartridge See Replacing the OPC bel
108. losed properly Check that the fusing unit is installed properly Replace the OPC belt cartridge See Replacing the OPC belt cartridge Photo Conductor Unit Type 140 on page C 33 Troubleshooting and routine maintenance Examples of poor print quality Recommendation Missing image at edge Check that the toner cartridges are installed properly Check that the OPC belt cartridge is installed properly Identify the color causing the problem and replace the toner cartridge See Replacing a toner cartridge on page C 29 Replace the OPC belt cartridge See Replacing the OPC belt cartridge Photo Conductor Unit Type 140 on page C 33 Wrinkle Change to a recommended type of paper and then check that the problem is solved See Recommended paper on page 2 1 Check that the back cover is closed properly Check that the transfer roller is installed properly Check that the fusing unit is installed properly Mixed color image Check that the front cover is closed properly Check that the toner cartridges are installed properly Check that the transfer roller is installed properly Replace the toner cartridges See Replacing a toner cartridge on page C 29 Insufficient gloss Check that the recommended paper is being used See Recommended paper on page 2 1 Offset image Check that the recommended paper is being used See Recommended paper on page 2 1 Poor
109. ly and manually Transmission Verification Report You can use the Transmission Verification Report as proof that you senta fax This report lists the time and date of transmission and whether the transmission was successful OK If you select On or On Image the report will print for every fax you send If you send a lot of faxes to the same place you may need more than the job numbers to know which faxes you must send again Selecting On Image or Of Image Will print a section of the fax s first page on the report to help you remember g Note When the Transmission Verification Report is turned Off or Of f Image the Report will only print if there is a transmission error with NG in the RESULT column ap Press Menu Set 2 4 1 Report Setting 1 Transmission es Press A or Y to select On On Image Off or Of f Image Press Menu Set amp Press Stop Exit Fax Journal Activity report You can set the machine to print a journal at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days If you set the interval to Off you can print the report by following the steps on Additional reports The default setting is Every 50 Faxes 1 Press Menu Set 2 4 2 Report Setting 2 Journal Period B Press A or Y to choose an interval Press Menu Set If you choose 7 days the LCD will ask you to choose a day on which to begin the 7 day countdown Enter the time to begin printing i
110. make sure The machine is plugged in and the power switch is turned On OR The toner cartridge and the OPC belt cartridge are installed properly See Replacing a toner cartridge on page C 29 and Replacing the OPC belt cartridge Photo Conductor Unit Type 140 on page C 33 OR The interface cable is securely connected between the machine and computer See the Quick Setup Guide OR The correct printer driver has been installed and selected OR Check to see if the LCD is showing an error message See Error messages on page C 1 OR The machine is online Click Start and then Printers and Faxes Select SP C210SF and right click Make sure that Use Printer Offline is unchecked The machine prints unexpectedly or it prints garbage Turn off the machine s power switch and then turn it on again If the error message continues leave the machine for several minutes and then try it again The machine can be turned off for up to 60 hours without losing faxes stored in the memory Check the settings in your application software to make sure it is set up to work with your machine The machine prints first couple of pages correctly then some pages have text missing Your computer is not recognizing the machine s input buffer full signal Please make sure you connect the interface cable to the machine correctly See the Quick Setup Guide The machine cannot print full pages
111. mber a number has not been stored at this location Search You can search for names you have stored in the One Touch and Speed Dial memories Press Search Speed Dial and the menu keys to search See Storing One Touch Dial numbers on page 7 3 and Storing Speed Dial numbers on page 7 4 To search Jt numerically To search it alphabetically gt To search alphabetically you can use the dial pad to enter the first letter of the name you are looking for Dialing and phone options Fax Redial If you are sending a fax manually and the line is busy press Redial Pause and then press Black Start to try again If you want to make a second call to the last number dialed you can save time by pressing Redial Pause and Black Start Redial Pause only works if you dialed from the control panel If you are sending a fax automatically and the line is busy the machine will automatically redial one time after five minutes Es Note In Real Time TX the automatic redial feature does not work when using the scanner glass Chapter 7 Storing numbers You can set up your machine to do following types of easy dialing One Touch Speed Dial and Groups for Broadcasting faxes When you dial a quick dial number the LCD shows the number and the name if you stored it EA Note If you lose electrical power the quick dial numbers that are in the memory will not be lost Storing a Pause Press Re
112. ment does not disable your alarm equipment If you have questions about what will disable alarm equipment call your telephone company or a qualified installer If you are not able to solve a problem with your machine call Customer Service For protection against the risk of electrical shock always disconnect all cables from the wall outlet before servicing modifying or installing the equipment This equipment may not be used on coin service lines provided by the telephone company or connected to party lines We cannot accept any financial or other responsibilities that may be the result of your use of this information including direct special or consequential damages There are no warranties extended or granted by this document This machine has been certified to comply with FCC standards which are applied to the USA only A grounded plug should be plugged into a grounded AC power outlet after checking the rating of the local power supply for the machine to operate properly and safely Federal Communications Commission FCC Declaration of Conformity USA only Responsible Party Ricoh Corporation Address 5 Dedrick Place West Caldwell NJ 07006 Telephone number 973 882 2000 declares that the products Product Name SP C210SF comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any
113. n 24 hour format Press Menu Set For example enter 19 45 for 7 45 PM 4 Press Stop Exit g Note E f you select 6 12 24 hours 2 or 7 days the machine will print the report at the selected time and then erase all jobs from its memory If the machine s memory becomes full with 200 jobs before the time you selected has passed the machine will print the Journal early and then erase all jobs from memory If you want an extra report before it is due to print you can print it without erasing the jobs from memory E f you select Every 50 Faxes the machine will print the Journal when the machine has stored 50 jobs Additional reports Following reports are available 1 Transmission Prints a Transmission Verification Report for your last transmission Help List Prints the Help List so you can see at a glance how to quickly program your machine Quick Dial Lists names and numbers stored in the One Touch and Speed Dial memory in numerical order Fax Journal Lists information about the last incoming and outgoing faxes TX means Transmit RX means Receive User Settings Lists your settings Network Config Lists your Network settings How to print a report Press Menu Set 5 e Press A or V to select the report you want Press Menu Set OR Enter the number of the report you want to print For example press 2 to print the Help List Press
114. n Menu Submenu Menu Selections Options Descriptions Page 1 General 1 Mode Timer 5 Mins Sets the time to return to 3 8 Setup 2 Mins Fax mode 1 Min 30 Secs 0 Sec Off 2 Paper Type 1 Tray 1 Thin Sets the type of paperin 3 9 This menu only Plain the paper tray appears when you aoe ay optional Recycled Paper 2 Tray 2 Thin Sets the type of paperin 3 9 This menu only Plain the paper tray appears when you M ue have the optional led tray 42 Recycled Paper 3 Small Paper 1 Tray 1 B5 Sets the size of the paper 3 9 This menu only DL in the paper tray appears when you C910 JISB5 have the optional tray 42 2 Tray 2 B5 Sets the size of the paper 3 9 This menu only JISB5 in the paper tray appears when you have the optional tray 2 4 Volume 1 Ring High Adjusts the ring volume 3 10 Med LOW Off 2 Beeper High Adjusts the volume level of 3 10 Med the beeper LOW Off 3 Speaker High Adjusts the speaker 3 10 Med volume LOW Off P Note The factory settings are shown in Bold Menu and Features I 1 r gt f 2 1 u SB Y5 Y 1 Select amp Set Select amp Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 1 General 5 Auto On Changes for Daylight 3 1 Setup Daylight Off Savings Time Continued automatically 6 Ecology 1 Toner Save On
115. n a built in installation unless proper ventilation is provided This product should be connected to an AC power source within the range indicated on the rating label Do NOT connect it to a DC power source If you are not sure contact a qualified electrician This product is equipped with a 3 wire grounded plug This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet call your electrician to replace your obsolete outlet Do not defeat the purpose of the grounded plug Use only the power cord supplied with this machine Chapter A 9 0 Do not place anything on top of the power cord including this machine Do not allow the power cord to be stepped on If an extension cord is used with this product make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the total of all products plugged into the AC power outlet does not exceed 15 amperes USA only Do not place anything in front of the machine that will block received faxes Do not place anything in the path of received faxes Wait until pages have exited the machine before picking them up Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock Never spill liqui
116. n also be connected to a computer that has a USB 1 1 interface Ethernet UTP cable category 5 or greater Computer requirements Specifications Minimum System Requirements and Supported PC Software Functions Available Hard Disk Computer Platform amp Suppored PC PC Minimum Minimum Recommended Space A Software Operating System Version F c Interface Processor RAM RAM unctions for for Drivers Applications USB 98 98SE Parallel Ethernet 32 MB 128 MB USB Me Parallel E 90MB 130MB Windows Printing Paralle Pentium ll Operating NT Workstation 4 0 Scanning Ethernet or System PC Fax equivalent USB 64 MB 256 MB 2000 Professional Parallel Ethernet USB e Parallel 128MB 256MB 150MB 220MB Ethernet Network Scanning not supported in Windows NT Workstation 4 0 PC Fax send only for network users 3 PC Fax supports black amp white faxing only All registered trademarks referenced herein are the property of their respective companies Chapter E Consumable items Toner Cartridge Life Starter Toner Cartridges Black Approx 1 500 pages Yellow Cyan and Magenta Approx 1 500 pages Replacement Toner Cartridges Black Approx 10 000 pages Type 140 Approx 5 000 pages Type 140 LY Yellow Cyan and Magenta Approx 6 600 pages Type 140 Approx 3 000 pages Type 140 LY Waste Toner Pack Life Up to
117. n of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five Copylight 2005 EN G157 3105 epino sasn
118. nal covers the laser beam cannot escape from the machine during any phase of user operation FDA regulations This laser product complies with FDA raguration performance standards 21 CFR Subchapter J HTJ RICOH COMPANY LTD 3 6 Naka magome 1 Chome Ohta ku Tokyo 143 8555 Japan WARNING Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure Internal laser radiation Max Radiation Power 5 mW 780 800 nm Class 3B Wave Length Laser Class Important information Important safety instructions Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning inside of the machine Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed i
119. nchanged Turning off Remote Fax Options ap Press Menu Set 2 5 1 Remote Fax Opt l Fwd Page Store Press A or V to select Off Press Menu Set P Note The LCD will give you options if there are received faxes still in your machine s memory See Changing Remote Fax Options on page 8 4 e Press Stop Exit Remote Retrieval You can call your machine from any touch tone telephone or fax machine then use the Remote Access Code and remote commands to retrieve fax messages stored in the memory Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times Setting the Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine Before you use the remote access and retrieval features you have to set up your own code The default code is inactive code X amp p Press Menu Set 2 5 2 Remote Fax Opt 2 Remote Access D Enter a three digit code using numbers 0 9 X or Press Menu Set The preset cannot be changed g Note Do not use the same code as your Fax Receive Code X51 or Telephone Answer Code 51 See Operation from extension telephones on page A 5 Press Stop Exit EA Note You can change your code at any time by entering a new one If you want to make your code inactive press Stop Exit in Step to restore the inactive setting and press Menu Set
120. nd A or Y to select Tray Select 9 Press A or Y to select Auto 1 xxx Or 2 xxx Press Menu Set The xxx is the paper size detected by the tray or the small size you set in the Menu Set 1 3 Making copies Q Press Black Start or Color Start E If both trays are using paper that is the same size Auto will allow your machine to take paper from Tray 2 if Tray 1 is out of paper To change the default setting follow the instructions below Auto allows your machine to choose the paper from the optional Tray 2 when paper is out in Trayst1 or when the size of the document will fit best on the paper in Tray t2 ap Press Menu Set 1 9 General Setup 9 Tray Use Copy Press A or Y to select Tray 1 Only Tray 2 Only Or Auto Press Menu Set Press Stop Exit g Note 1 Copies will automatically be printed from Tray 2 only if the Paper in Tray 1 was the same size Cancel copying To stop copying press Stop Exit 11 2 Chapter 11 Copy options When you want to quickly change the copy settings temporarily for the next copy use the Copy Options keys You can use different combinations EA Note E These settings are temporary and the machine returns to its default settings 60 seconds after copying unless you have set the Mode Timer to 30 seconds or less See Mode Timer on page 3 8 E You can save some of the copy settings you use most often by setting them as default Increas
121. ne and briefly explain to the dispatcher the reason for the call before hanging up Bi Perform these activities in the off peak hours such as early morning or late evening This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the backside of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXxX If requested this number must be provided to the telephone company You may safely connect this equipment to the telephone line by means of a standard modular jack USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part
122. ne call is received If you are installing the machine to work with a PBX ap It is not guaranteed that the unit will operate properly under all circumstances with a PBX Any cases of difficulty should be reported first to the company that handles your PBX e If all incoming calls will be answered by a switchboard operator it is recommended that the Receive Mode be set to Manual All incoming calls should initially be regarded as telephone calls Setup Connecting an external or extension telephone You can connect a separate telephone to your machine as shown in the diagram below Connect the telephone line cord to the jack labeled EXT in the left of the machine Extension Telephone AN When you are using an external phone the LCD shows Telephone Connecting an external telephone answering device TAD Sequence You may choose to connect an external answering device However when you have an external TAD on the same telephone line as the machine the TAD answers all calls and the machine listens for fax calling CNG tones If it hears them the machine takes over the call and receives the fax If it does not hear CNG tones the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message Chapter 3 The TAD must answer within four rings the recommended setting is two rings The machine cannot hear CNG tones un
123. ne for cleaning the laser glass This might cause poor print quality Take all the toner cartridges out of the machine Clean the surface of the laser unit with a PEON 12 Close the laser glass cover o Put all the toner cartridges and the OPC belt cartridge back in the machine Do not try to push or lock the new toner cartridge in It must rest loosely in the guide rails D Close the front cover and the inside cover and then close the scanner unit 115 Plug the machine s power cord back into the AC power outlet first and then plug in the telephone line cord Turn on the machine s power switch C 25 Chapter C Replacing the consumable items You will need to replace the following consumable items regularly When the time comes to replace consumable items the following messages will appear on the LCD The machine will stop printing when the following maintenance messages appear on the LCD LCD messages Consumable item Approximate life How to Order to replace replace No Toner cartridge B Type 140 See Toner Toner Empty 10 000 pages Black empty X C M Y K 6 600 pages Cyan message on 2 page C 29 C Cyan Magenta Yellow M Magenta B Type 140LY Y Yellow 5 000 pages Black K Black 3 000 pages Cyan Magenta Yellow Waste toner pack 12 000 images See Waste Waste Waste Toner Full toner pack Toner full message Bottle on Type 140 page C 31 The f
124. ne has 64 MB of standard memory and a slot for optional additional memory The memory can be expanded by installing an optional memory Memory Unit Type C 64 128 256 MB You can expand the memory up to a total of 576 MB by installing memory modules The 512 MB memory module is not supplied by us When you expand the total memory capacity to 576 MB install the following type of memory module Module Type SO DIMM Small Outline Dual in line Memory Module Memory Type SDRAM Synchronous Dynamic RAM Number of Pins 144 pins CAS latency 20r3 Clock frequency 100 MHz or more Installing additional memory 1 Turn off the machine s power switch Unplug first the telephone line cord from the telephone wall jack and then unplug the power cord from the AC power outlet CAUTION Make sure you turn the machine OFF and unplug the machine before you install or remove the SO DIMM Installing optional accessories without unplugging the machine could result in electric shock hazard Unscrew the screw holding the side cover and then slide the side cover to remove it 4 Unscrew the screw holding the metal shield plate and then remove the metal shield plate Unpack the SO DIMM and hold it by the edges Q IMPORTANT SO DIMM boards can be damaged by even a small amount of static electricity Do not touch the memory chips or the board surface Wear an antistatic wrist strap when
125. ng it slowly toward you by holding it with both hands and pulling it slowly toward you Q Lock the fusing unit pressure release levers Close the back cover o 9 o lt o Remove the jammed paper by pulling it out slowly Paper Jam C Paper Jam C levers If paper has passed behind the back cover and there is a paper jam where the paper comes out follow the steps below fusing unit pressure release levers ab Open the back cover and release the C 10 Troubleshooting and routine maintenance If you are having difficulty with your machine If you think there is a problem with the way your faxes look make a copy first If the copy looks good the problem is probably not your machine Check the chart below and follow the troubleshooting tips DIFFICULTY SUGGESTIONS Printing or Receiving Faxes Condensed print and horizontal streaks or the top and bottom of sentences are cut off You probably had a bad connection with static or interference on the telephone line Ask the other party to send the fax again Poor print quality See Improving the print quality on page C 16 Horizontal streaks lines are missing You may get a fax with horizontal streaks or with missing lines Usually this is caused by a poor telephone connection Ask the other party to send the fax again Received faxes appear as split or blank pages If the received faxes
126. ng the default settings so they will be available while faxing Composing your own comments You can set up two comments of your own Ep If it is not illuminated in blue press o Fax e Press Menu Set 2 2 8 Setup Send 8 Coverpage Msg Press A or V to choose 5 or 6 for your own comment Press Menu Set amp Use the dial pad to enter your customized comment Press Menu Set See Entering Text on page B 15 Cover page for the next fax only If you have not yet set your Station ID this feature will not work Make sure you have programmed the Station ID before continuing See Station ID on page 3 2 If you only want to send a Cover Page with a particular fax your machine will ask you to enter the number of pages you are sending so it can be printed on the Cover Page amp p If it is not illuminated in blue press CO Fax D Load your document amp Press Menu Set 2 2 7 Setup Send 7 Coverpg Setup E Press A or V to select Next Fax On or Next Fax Off Press Menu Set Sending a fax 5 Press A or Y to select one of the standard or your own comments Press Menu Set Enter two digits to show the number of pages you are sending Press Menu Set For example press 02 for 2 pages or enter 00 to leave the number of pages blank If you make a mistake press 4 to back up and re enter the number of pages Send a cover page for all faxes If you have not yet set your Station ID
127. nit Type 140 on page C 33 No Paper Fed The machine is out of paper or paper is not properly loaded in the indicated paper tray Refill the paper in the paper tray OR Remove the paper and load it again No Response Busy The number you dialed does not answer or is busy Verify the number and try again No Toner X X C M Y K K Black C Cyan M Magenta Y Yellow The toner cartridge is not installed properly Reinstall the X toner cartridge See How to replace a toner cartridge on page C 30 and follow the steps for properly taking out and inserting the cartridge Not Registered You tried to access a One Touch or Speed Dial number that is not programmed Set up the One Touch or Speed Dial number See Storing One Touch Dial numbers on page 7 3 and Storing Speed Dial numbers on page 7 4 Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Out of Memory The machine s memory is full Fax sending or copy operation in progress Press Black Start or Color Start to send or copy the scanned pages OR Press Stop Exit and wait until the other operations in progress have finished and then try again OR Clear the faxes from the memory See Out of Memory message on page 5 3 Printing operation in progress Reduce print resolution See Advanced tab in the Software User s Guide on the CD ROM
128. nnnonnccn nn nn nana n cnn nn nn nnn cnn mcr rra E 7 Consumable MS ic E 8 Network CAN cocaina eren te Pi ae e edet eee rad E 9 Glossary Index 1 General Information 2 Loading paper and documents 3 Setup 4 Security features SECTION GENERAL General Information Using this Guide Finding information All the chapter headings and subheadings are listed in the Table of Contents You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide Symbols used in this Guide Throughout this Guide you will see special symbols alerting you to important warnings notes and actions Special fonts identify keys you should press messages that appear on the LCD and important points or related topics Bold Italics Courier 30 obee Bold typeface identifies specific keys on the machine s control panel Italicized typeface emphasizes an important point or refers you to a related topic Courier type face identifies the messages on the LCD of the machine Warnings or cautions tell you what to do to prevent possible personal injury Electrical Hazard icons alert you to a possible electrical shock Hot Surface icons warn you not to touch machine parts that are hot Indicates points to pay attention to when using the machine and explanations of likely causes of paper misfeeds damage to originals or loss of data Be sure to read these explanations Improper Se
129. nu Set 1 4 2 and A or Y to select Low Press Menu Set Memory storage If there is a power failure you will not lose your menu settings because they are stored permanently Temporary settings such as Contrast Overseas Mode and so on will be lost You may also have to reset the date and time g Note Your machine can store the date and time up to 60 hours Menu keys Access the menu Go to the next menu level Accept an option lt p gt Scroll through the current menu level Go back to the previous menu 4 p level or forward to the next menu V j level Exit the menu Menu and Features You can access the menu mode by pressing Menu Set When you enter the menu the LCD scrolls Press 1 for General Setup menu Select AV amp Set l General Setup OR Press 2 for Fax menu Select AV amp Set 2 Fax OR Press 3 for Copy menu Select AV amp Set 3 Copy Press 0 for Initial Setup AV amp Set tial Setup You can scroll more quickly through each menu level or to your next menu selection by pressing the A or Y arrow key for the direction you want Select an option by pressing Menu Set when that option appears on the LCD The LCD will then show the next menu level When you finish setting an option the LCD shows Accepted Chapter B Menu Table Select 8 Set Select amp Set to accept to exit Mai
130. ode 12 10 Ll Pes Fax Fax Only F T Fax Tel TAD External TAD Mn1 Manual Fax Receive Settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax Tel mode If you have extension phones on the same line as the machine or subscribe to the telephone company s Distinctive Ring service keep the Ring Delay setting of 4 See Operation from extension telephones on page 6 6 and Easy Receive on page 6 5 p If it is not illuminated in blue press Fax amp Press Menu Set 2 1 1 Setup Receive 1 Ring Delay Press A or Y to select how many times the line rings before the machine answers 00 04 Press Menu Set If you select 00 the line won t ring at all Press Stop Exit F T Ring Time Fax Tel mode only If you set the Receive Mode to Fax Tel you ll need to decide how long the machine will signal you with its special pseudo double ring when you have a voice call If it s a fax call the machine receives the fax This pseudo double ring happens after the initial ringing from the phone company Only the machine rings and no other phones on the same line will ring with the special pseudo double ring However you can still answer the call on any telephone on the same line as the machine See For Fax Tel mode only on page 6 7 D If it is not illuminated in blue press J Fax e Press Menu Set 2 1 2 Setup
131. ollowing are maintenance messages that appear on the LCD in the Ready mode These messages provide advanced warnings to replace the consumable items before they run out To avoid any inconvenience you may wish to buy spare consumable items before the machine stops printing LCD message Consumable part Approximate life How to Order to replace replace No Toner cartridge B Type 140 See Toner X C M Y K 6 600 pages Cyan message on 2 page C 28 C Cyan Magenta Yellow M Magenta B Type 140LY Y Yellow 5 000 pages Black K Black 3 000 pages Cyan Magenta Yellow g Note The toner cartridges that come supplied with this machine are starter toners Starter toners are toner cartridges with approx half the page yield of the standard toner cartridge approx 1 500 pages Black and approx 1 500 pages Cyan Magenta and Yellow at approximately 5 print coverage Letter A4 size Troubleshooting and routine maintenance The following are maintenance messages that appear alternatively with the normal message on the upper row of the LCD when the machine is in the Ready mode These messages advise you that you will need to replace each of the consumable items as soon as possible since the consumable item s end of life has been reached The machine will continue printing when any of these messages appear on the LCD LCD messages Consumable part Approximate l
132. osed Close the front cover of the machine Cover Open Close the inside cover 1 The inside cover is not completely closed Close the inside cover of the machine Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Data Remaining Print data is left in the machine s memory Re start printing from your computer Print data is left in the machine s memory The interface cable was unplugged while the computer was sending the data to the machine Press Job Cancel The machine will cancel the job and clear it from the memory Try to print again Disconnected The other person or other person s fax machine stopped the call Try to send or receive again Document Jam The document was not inserted or fed properly or the document scanned from the ADF was too long See Document jams on page C 6 See Using the ADF automatic document feeder on page 2 10 DR Mode in Use The machine is set to Distinctive Ring mode You can not change the Receive Mode from Manual to another mode Set Distinctive Ring to off See Turning off Distinctive Ring on page 7 8 Near Waste Toner The waste toner pack is nearly full Replace the waste toner pack See Replacing the waste toner pack on page C 32 No OPC Belt The OPC belt cartridge is not installed Install the OPC belt cartridge See Replacing the OPC belt cartridge Photo Conductor U
133. our present phone line Many people with Voice Mail choose an alternative service which is called Distinctive Ring and they are very satisfied with it See Distinctive Ring on page 7 6 Another way to avoid possible problems is to replace Voice Mail with an answering machine Your machine is designed to work with an answering machine or TAD telephone answering device See Connecting an external telephone answering device TAD on page 3 5 Fax tones and handshake When someone is sending a fax the fax machine sends fax calling tones CNG tones These are quiet intermittent beeps every 4 seconds You ll hear them after you dial and press Black Start and they will continue for about 60 seconds after dialing During that time the sending machine must begin the handshake or connection with the receiving machine Each time you use automatic procedures to send a fax you are sending CNG tones over the phone line You will soon learn to listen for these quiet beeps each time you answer a phone on your fax line so you will know if you are receiving a fax message The receiving fax responds with fax receiving tones which are loud chirping sounds A receiving fax chirps for about 40 seconds over the phone line and the LCD shows Receiving If your machine is set to the Fax Only mode it will answer every call automatically with fax receiving tones If the other person hangs up your machine will continue
134. our software or contact the software manufacturer lt Windows XP SP2 users gt 1 Click the Start button Settings Control Panel and then Windows Firewall Make sure that Windows Firewall on the Basic tab is set to On 2 Click the Exceptions tab and Add port button 3 Enter any name port number 54295 for network scanning select UDP and click OK 4 Make sure if the new setting is added and is checked and then click OK For Windows XP SP1 users contact your service representative Your computer cannot find your machine Firewall setting on your PC may be rejecting the necessary network connection For detail see the instruction above Chapter C Improving the print quality If you are having problems with print quality please do a test print first Menu Set 4 1 If the problem appears on the printout then match it to one of the examples below and follow the recommendation If the problem does not appear on the test print please check driver settings and the interface cables as the problem may not lie with the machine Examples of poor print quality Recommendation White lines or bands or ribbing across the page Check that the machine is on a solid level surface Check that the back cover is closed properly Check that the toner cartridges are installed properly Shake the toner cartridges gently Check that the transfer rol
135. p Exit Paper jams If paper jams inside the machine the machine will stop One of the following LCD messages will appear to tell you where to find the jammed paper Paper Jam Al Paper jam in the standard paper tray TRAY 1 Paper Jam A2 Paper jam in the optional lower tray TRAY2 Paper Jam B Paper jam inside the machine Paper Jam C Paper jam where the paper comes out of the machine Troubleshooting and routine maintenance Ay CAUTION The fusing unit and the parts around it are hot Never touch the shaded areas shown below Paper may jam in the paper tray inside the machine at the back cover or where the paper comes out of the machine Check where the jam is and follow the instructions on the next few pages to remove the jammed paper If the error message still appears on the LCD after you remove the jammed paper there may be more paper jammed somewhere else Please check the machine thoroughly After you have followed the instructions the machine will resume printing automatically After a paper jam has occurred data usually stays in the machine s memory After removing the jammed paper and the next printed page is stained with toner print several test pages before restarting your print job Chapter C Q weortant Paper Jam A1 Paper Jam A2 Bi Do not touch the toner surface of the jammed paper It might stain your hands or clothes B Remove the jammed paper
136. p Exit Setup Roll over phone lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy The calls are usually passed down or rolled over to the next available phone line in a preset order Your machine can work in a roll over system as long as it is the last number in the sequence so the call cannot roll away Do not put the machine on any of the other numbers when the other lines are busy and a second fax call is received the fax call would be transferred to a line that does not have a fax machine Your machine will work best on a dedicated line Two line phone system A two line phone system is nothing more than two separate phone numbers on the same wall outlet The two phone numbers can be on separate jacks RJ11 or combined into one jack RJ14 Your machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line phone and see if it can access both lines If it can you must separate the line for your machine See Easy Receive on page 6 5 Chapter 3 Converting telephone wall outlets There are three ways to convert to an RJ11 jack The first two ways may require assistance from the telephone company You can change the wall outlets from one RJ14 jack to two RJ11 jacks Or you can ha
137. pad to enter the name up to 15 characters Press Menu Set You can use the chart on page B 15 to help you enter letters OR Press Menu Set to store the number without a name Q Go to Step to store another Speed Dial number OR Press Stop Exit Dialing and phone options Changing One Touch and Speed Dial numbers If you try to store a One Touch or Speed Dial number where a number has already been stored the LCD will show the name that has been stored there or number and will ask you to do one of the following aD Press 1 to change the stored number OR Press 2 to exit without making a change 005 MIKI i Change How to change the stored number or name If you want to change a character use lt or gt to position the cursor under the character you want to change and then type over it If you want to erase the whole number or whole name press Stop Exit when the cursor is under the first digit or letter The characters above and to the right of the cursor will be deleted e Enter a new number Press Menu Set Follow the directions beginning at Step 6 in Storing One Touch Dial numbers and Storing Speed Dial numbers See Storing One Touch Dial numbers on page 7 3 and Storing Speed Dial numbers on page 7 4 Chapter 7 Setting up Groups for Broadcasting Groups which can be stored on a One Touch key or a Speed Dial location allow you to send t
138. paper jams Chapter C 4 Clean the exit roller This will help to prevent paper jams atthe paper exit and dirt from appearing on your printouts 5 Close the back cover QO Plug the machine s power cord back into the AC power outlet first and then plug in the telephone line cord Turn on the machine s power switch Cleaning the laser glass ap Turn off the machine s power switch Unplug the telephone line cord first and then unplug the power cord from the AC power outlet e Open the scanner unit amp Open the inside cover so that it latches under the scanner unit amp To release the lock push the green belt cartridge lock levers that are on both sides inwards e Remove the OPC belt cartridge from the machine Troubleshooting and routine maintenance Place the OPC belt cartridge on a flat O Open the laser glass cover surface and cover the shiny green OPC belt with a piece of paper to prevent exposing it to light IMPORTANT B Do not touch the OPC belt surface with your hands E Do not expose the OPC belt cartridge to bright room light or sunlight a light source of 74 3 footcandles or 800 lux for more than two minutes to avoid damaging the belt qD Clean the surface of the laser glass with e Open the front cover of the machine a dry soft lint free cloth CAUTION Do not use volatile liquids such as thinner or benze
139. per into the paper tray If there is paper in the paper tray make sure it is straight If the paper is curled you should straighten it Sometimes it is helpful to remove the paper turn the stack over and put it back into the paper tray Reduce the amount of paper in the paper tray and then try again If the LCD shows Paper Jam and you still have a problem see Paper jams on page C 7 How can load envelopes You can only load envelopes into the standard paper tray To check that you are loading them properly see Loading paper and envelopes on page 2 8 Make sure your application software is set up to print the envelope size you are using This is usually done in the Page Setup or Document Setup menu of your software Please refer to the manual provided with your software application What paper can use You can use plain paper recycled paper envelopes transparencies and labels that are made for laser machines For information on paper you can use see Acceptable paper and other media on page 2 1 How can clear paper jams See Paper jams on page C 7 Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Print Quality Difficulties Printed pages are curled Low quality thin or thick paper can cause this problem Make sure you select the Paper Type that suits the media type you use See Acceptable paper and other media on page 2 1 Printed pages are smeared The
140. r The document can be placed in the ADF and scanned one page at a time automatically Auto Reduction Reduces the size of incoming faxes Automatic fax transmission Sending a fax without picking up the handset of an external phone Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy Backup Print Your machine prints a copy of every fax that is received and stored in memory This is a safety feature so you will not lose messages during a power failure Batch Transmission As a cost saving feature all delayed faxes to the same fax number will be sent as one transmission Beeper Volume Volume setting for the beep when you press a key or make an error Broadcasting The ability to send the same fax message to more than one location Caller ID A service purchased from the telephone company that lets you see the number or name of the party calling you Cancel Job Cancels print jobs and programmed fax jobs such as Delayed Fax or Polling from the machine s memory CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Coding method Method of coding the information contained in the document All fax machines must use a minimum standard of Modified Huffman MH Your machine is capable of greater compression met
141. r Page you have Next Fax On programmed Next Fax Off Print Sample 8 Coverpage You can set up your own 5 9 Msg comments for fax Cover Page 9 Overseas On If you are having difficulty 5 7 Mode Off sending faxes overseas set this to On 3 Set 1 One Touch Stores One Touch Dial 7 3 Quick Dial Dial numbers so you can dial by pressing one key and Black Start 2 Speed Dial Stores Speed Dial 7 4 numbers so you can dial by pressing only a few keys and Black Start 3 Setup Sets up a Group number 7 5 Groups for Broadcasting g Note The factory settings are shown in Bold Chapter B 1 a 1 Q 1 a Eg Y5 Y Select amp Set Select amp Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 4 Report 1 Transmission On Initial setup for 9 1 Continued Setting On Image Transmission Verification Off Report and Fax Journal Off Image 2 Journal Every 7 Days 9 1 Period Every 2 Days Every 24 Hours Every 12 Hours Every 6 Hours Every 50 Faxes Off 5 Remote Fax 1 Fwd Page Off Sets the machine to 8 1 Opt Store Fax Forward forward fax messages to 8 4 Backup print for Paging call your pager to store Fax F d PC Fax Storage incoming faxes in the ax Torwar PC Fax Receive memory so you can Fax Receive retrieve them while you are away from your machine or to send faxes to your PC If you selec
142. r Personal Identification Number PIN This activates your pager so you will know that you have a fax message in the memory 1 Press Menu Set 2 5 1 Remote Fax Opt 1 Fwd Page Store e Press A or V to select Paging Press Menu Set e Enter your pager phone number followed by up to 20 digits Press Menu Set Do not include the area code if it is the same as that of your machine For example press 180055512341 amp If your pager needs a PIN enter the PIN press press Redial Pause enter your fax number followed by Press Menu Set For example press 12345 Redial Pause 18005556 789i OR If you do not need a PIN press Redial Pause enter your fax number followed by st Press Menu Set For example press Redial Pause 180055567891 1 Ej Press Stop Exit EZ Note E You cannot change a Paging number or PIN remotely E f you have set Paging a backup copy of the received fax will automatically be printed at the machine Fax Storage If you select Fax Storage your machine stores the received fax in the memory You will be able to retrieve fax messages from another location using the Remote Retrieval commands ap Press Menu Set 2 5 1 Remote Fax Opt l Fwd Page Store B Press A or W to select Fax Storage Press Menu Set Press Stop Exit g Note If you have set Fax Storage a backup copy will automatically be printed at the machine PC Fax Receive I
143. rate phone number for your machine g Note Please call your telephone company for availability and rates Chapter 7 What does Distinctive Ring do The machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service The new phone number on your line can just receive faxes EZ Note You must pay for your telephone company s Distinctive Ring service before you program the machine to work with it Do you have Voice Mail If you have Voice Mail on the phone line that you will install your new machine on there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls However the Distinctive Ring feature allows you to use more than one number on your line so both Voice Mail and the machine can work together without any problems If each one has a separate phone number neither will interfere with the other s operations If you decide to get the Distinctive Ring service from the telephone company you will need to follow the directions on next page to register the new Distinctive Ring pattern they give you This is so your machine can recognize its incoming calls g Note You can change or cancel the Distinctive Ring pattern at any time You can switch it off temporarily and turn it back on later When you get a new fax number make sure you reset this feature
144. re it is easier to answer calls during the Ring Delay If you let the machine answer first you will have to go to the machine so you can press Hook to transfer the call to the cordless handset Receiving a fax For Fax Tel mode only When the machine is in Fax Tel mode it will use the F T Ring Time pseudo or double ringing to alert you to pick up a voice call Lift the external telephone s handset and then press Hook to answer Using the remote codes If you hear the fax machine double ringing when you are at an extension phone you ll need to lift the handset and then press the Telephone Answer Code 51 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing the Fax Receive Code X51 How to dial You can dial in any of the following ways Manual dialing Press all of the digits of the fax number 0060 600 0060 One Touch Dialing Press the One Touch key of the location you want to call See Storing One Touch Dial numbers on page 7 3 iR Note To dial One Touch numbers 9 to 16 hold down Shift as you press the One Touch key Dialing and phone options Speed Dialing Press Search Speed Dial and then the three digit Speed Dial number See Storing Speed Dial numbers on page 7 4 Three digit number Note If the LCD shows Not Registered when you enter the One Touch or Speed Dial nu
145. rification Report your machine may be out of memory To gain extra memory you can turn off Fax Storage Paging or PC FAX receive see Turning off Remote Fax Options on page 8 4 print fax messages in memory see Printing a fax from the memory on page 6 6 or cancel a Delayed Fax or Polling Job see Canceling a fax in progress on page 5 2 If the problem continues ask the telephone company to check your phone line If you frequently get transmission errors due to possible interference on the phone line try changing the Compatibility setting to Normal or Basic See Compatibility on page C 20 Vertical black lines when sending If the copy you made shows the same problem your scanner is dirty See Cleaning the scanner glass on page C 22 Handling Incoming Calls Machine Hears Voice as CNG Tone If Easy Receive is set to On your machine is more sensitive to sounds It may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones Deactivate the machine by pressing Stop Exit Try avoiding this problem by turning Easy Receive to Of f See Easy Receive on page 6 5 Sending a Fax Call to the machine If you answered on an external or extension phone press your Fax Receive Code default setting is 3 51 When your machine answers hang up Custom features on a single line If you have Call Waiting Call Waiting Caller ID RingMaster Voice Ma
146. ry limited by memory capacity B Fax Forwarding if Fax Forwarding was already on B Paging if Paging was already on B Remote Retrieval if Fax Storage was already on While Memory Security is on the following operations are NOT available Printing received faxes Sending faxes Copying PC printing Scanning PC Fax Receive g Note E To print the faxes in memory turn off Memory Security E You must turn off PC Fax Receive before you can turn on Memory Security See Turning off Remote Fax Options on page 8 4 Security features Setting up the password g Note Wi f you have already set the password you will not need to set it again E f you forget the Memory Security password please call Customer Service ap Press Menu Set 1 8 1 Security 1 Mem Security amp Enter a four digit number for the password Press Menu Set The LCD shows Verify Re enter the password Press Menu Set 4 Press Stop Exit Chapter 4 Changing the Memory Security password ap Press Menu Set 1 8 1 e Press A or V to select Set Password Press Menu Set amp Enter the registered four digit password Press Menu Set ED Enter a four digit number for the new password Press Menu Set a If the LCD shows veri fy re enter the new password Press Menu Set Press Stop Exit Turning Memory Security on aD Press Menu Set 1 8 1 Security 1 Mem Security e Press A or V to
147. s You can view the machine s serial number on the LCD Ep Press Menu Set 7 1 Serial No XXXXXXXXX a Press Stop Exit Checking the Page Counters You can view the machine s page counters for copies printed pages reports and lists faxes or a summary total Gp Press Menu Set 7 2 Machine Info 2 Page Counter e Press A or V to select Total Copy rint Of List Fax FU Page Counter Total DXXXXXX Page Counter Copy DXXXXXX Page Counter Print DXXXXXX Page Counter List Fax XXXXXX Press Stop Exit Troubleshooting and routine maintenance Checking remaining life of parts You can view the remaining life of these parts on the LCD 1 Press Menu Set 7 3 2 Press A or V to select 1 0PC Belt Life 2 Fuser Life 3 120K Kit Lifeor 4 PF KIT2 Life Press Menu Set e Press Stop Exit g Note The life check of a part will be accurate only if you have reset that part s life counter when you installed a new part It will not be accurate if you have reset that part s life counter during the life of a used part Optional accessories Optional accessories Lower tray unit Paper Feed Unit Type 1000 See Lower tray unit Paper Feed Unit Type 1000 on page D 1 SO DIMM memory See Memory Unit Type C 64 128 256 MB on page D 3 Lower tray unit Paper Feed Unit Type 1000 The lower tray unit Tray 2 is an optional device that can hold
148. s for a Class B digital device Chapter A Industry Canada Compliance Statement Canada only This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada For your safety To ensure safe operation the supplied three pin plug must be inserted only into a standard three pin AC power outlet that is effectively grounded through the normal household or office wiring The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety if in any doubt about the effective grounding of the power consult a qualified electrician Disconnect device This product must be installed near an AC power outlet that is easily accessible In case of emergencies you must disconnect the power cord from the AC power outlet to shut off power completely LAN connection A CAUTION Do not connect this product to a LAN connection that is subject to over voltages Laser safety This equipment is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 This means that the equipment does not produce hazardous laser radiation Since radiation emitted inside the equipment is completely confined within protective housings and exter
149. se caution when installing or modifying telephone lines Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall jack Never install telephone wiring during a lightning storm Never install a telephone wall jack in a wet location Bi This product must be installed near an AC power outlet that is easily accessible In case of an emergency you must disconnect the power cord from the AC power outlet to shut off the power completely B Toreduce the risk of shock or fire use only a No 26 AWG or larger telecommunication line cord IMPORTANT Lightning and power surges can damage this product We recommend that you use a quality surge protection device on the AC power line and on the telephone line or unplug the cords during a lightning storm IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to people including the following Do not use this product near water for example near a bath tub wash bowl kitchen sink or washing machine in a wet basement or near a swimming pool Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning Do not use this product to report a gas leak in the vicinity of the leak Use only the power cord provided with the machine SAVE THESE INSTRUCTIONS
150. select Set Security Press Menu Set Enter the registered four digit password Press Menu Set The machine goes offline and the LCD shows Secure Mode EZ Note If there is a power failure the data will stay in memory for up to 60 hours Turning Memory Security off 1 Press Menu Set Enter the registered four digit password Press Menu Set Memory Security is automatically turned off and the LCD shows the date and time g Note If you enter the wrong password the LCD shows wrong Password and stays offline The machine will stay in Secure Mode until the registered password is entered Fax amp Telephone 5 Sending a fax 6 Receiving a fax 7 Dialing and phone options 8 Remote Fax Options 9 Printing reports 10 Polling SECTION II FAX amp TELEPHONE Sending a fax How to Fax Entering Fax mode Before sending faxes or changing fax send or receiving settings make sure te Fax is illuminated in blue If it is not press o Fax to enter Fax mode The default setting is Fax mode pa y S P G Y i N Sending a fax from the ADF This is the easiest way to send a fax p If it is not illuminated in blue press LG Fax Put the document face up in the ADF Dial the fax number Press Black Start E f you press Black Start the machine starts scanning the first page g Note If the memory is full the document will be sent in real time
151. sing Output Up to 9600 x 9600 dpi interpolated Scanner glass Up to 1200 x 2400 dpi optical ADF Up to 1200 x 600 dpi optical ADF Width 5 8 to 8 5 in 147 3 to 215 9 mm ADF Height 5 8 to 14 in 147 3 to 356 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Height Max 11 7 in 297 mm Max 8 5 in 215 9 mm 256 levels 1 Maximum 1200 x 1200 dpi scanning with Windows XP resolution up to 9600 x 9600 dpi can be selected by using the scanner utility Chapter E Printer Emulations Printer Driver Resolution Print Quality Print Speed First Print 1 Based on standard pattern Printing System for Windows Windows 98 98SE Me 2000 Professional XP Windows NT Workstation Version 4 0 driver supporting native compression mode and bi directional capability 600 x 600 dpi Max 2400 dpi class Normal printing mode Economy printing mode Toner Save mode Up to 31 pages minute Letter A4 size Black Up to 8 pages minute Letter A4 size Color Average 13 seconds Black Average 19 seconds Color Does not include the warm up time for the 1st printed page Interfaces Interface Parallel USB LAN cable Cables are not included Recommended Cable A bi directional shielded parallel cable that is IEEE 1284 compliant and no longer than 6 feet 2 0 m A USB 2 0 cable that is no longer than 6 feet 2 0 m Your machine has a High Speed USB 2 0 interface The machine ca
152. ss Menu Set OR Use the dial pad to enter an enlargement or reduction ratio from 25 to 400 Press Menu Set For example press 5 3 to enter 533 Making copies e Press Black Start or Color Start OR Press the Options key for more settings g Note Page Layout Options 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L OrPoster 3 x 3 are not available with Enlarge Reduce After you choose your settings by pressing Menu Set the LCD shows Set temporarily 11 4 Chapter 11 Making N in 1 copies or a poster page layout You can reduce the amount of copies by using the N in 1 copy feature This allows you to copy two or four pages onto one page allowing you to save paper It is also possible to create a poster When you use the Poster feature your machine divides your document into sections then enlarges the sections so you can assemble them into a poster If you want to print a poster use the scanner glass EZ Note B Please make sure paper size is set to Letter Legal or A4 B You can use N in 1 copy and poster feature with 100 copy size only E P means Portrait and L means Landscape E For Poster copies you cannot make more than one copy Q Press 3 Copy to illuminate it in blue e Load your document Use the dial pad to enter the number of copies you want up to 99 amp Press Options and A or Y to select Page Layout Press Menu Set 5 Press A or
153. sure you have installed Multi Function Suite on your PC and then turn on PC Fax Receiving on the PC For details about PC Fax Receive see PC FAX software in the Software User s Guide on the CD ROM amp Make sure you have set PC Fax Receive on the machine See PC Fax Receive on page 8 3 During setup the LCD will ask if you want to transfer the faxes to your PC To transfer all faxes to your PC press 1 OR To exit and leave the faxes in the memory press 2 EA Note If there is an error on the machine s LCD after the faxes have been transferred disconnect the machine from the power source for several minutes and then reconnect it Chapter C Document jams If the document is jammed follow the steps below Document is jammed in the top of the ADF unit ap Take out any paper from the ADF that is not jammed e Open the ADF cover Pull the jammed document out to the left Close the ADF cover Press Stop Exit fZ Note NENNEN To avoid future document jams close the ADF cover properly by pushing it gently in the center Document is jammed under the document cover ap Take out any paper from the ADF that is not jammed e Lift the document cover Pull the jammed document out to the right 4 Close the document cover amp Press Stop Exit Document is jammed at the output tray ap Pull the jammed document out to the right e Press Sto
154. switch and then turn iton again If the error message continues leave the machine for several minutes and then try it again The machine can be turned off for up to 60 hours without losing faxes stored in the memory If the machine will be off longer than 60 hours you can save the faxes in your PC See Transferring faxes to your PC on page C 5 Waste Toner Full The waste toner pack is full Replace the waste toner pack See Replacing the waste toner pack on page C 32 Checking if the machine has faxes in its memory Eb Press Menu Set 9 0 1 e If the LCD shows No Data there are no faxes left in the machine s memory OR If the LCD shows Enter Fax No there are faxes in the machine s memory You can transfer the faxes to another fax machine See Forwarding faxes to another fax machine You can transfer the faxes from the machine s memory to your PC See Transferring faxes to your PC g Note You can transfer the Fax Journal report to another fax machine by pressing Menu Set 9 0 2 in Step Forwarding faxes to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode ap Enter the fax number to which the faxes will be forwarded e Press Black Start Troubleshooting and routine maintenance Transferring faxes to your PC You can transfer the faxes from your machine s memory to your PC p Press Stop Exit e Make
155. t Method LCD Liquid Crystal Display Power Source Power Consumption Dimensions 64 MB expandable to 576 MB Up to 35 pages Temperature 68 F 86 F 20 C 30 C Humidity 50 70 Paper 20 Ib 80 g m Letter 250 Sheets 20 Ib 80 g m Laser Electrophotography by semiconductor laser beam scanning 16 characters x 2 lines 120V AC 50 60Hz Copying Average 615 W Sleep Average 16 W Standby Average 155 W 19 in 482 mm 21 in 534 mm 17 4 in 437 mm Chapter E Weight Noise Temperature Humidity Print media Paper Input Paper Output With OPC belt Toner cartridges 76 7 lb 34 8 kg Operating LWAd 6 7 bels or less Standby LWAd 5 4 bels or less Operating 50 F 90 5 F 10 32 5 C Storage 32 F 104 F 0 40 C Operating 20 to 80 without condensation Storage 10 to 90 without condensation Paper Tray Paper type Thin Plain Thick Thicker Recycled paper or Transparencies Paper size Letter A4 Executive A5 B5 COM10 and DL For more details see Acceptable paper and other media on page 2 1 Paper Weight 16 55 Ib 60 210 g m 17 24 Ib 64 90 g m for ADF Maximum paper tray capacity Up to 250 sheets of 20 lb 80 g m plain paper or up to 50 transparencies Up to 250 sheets of Letter A4 size plain paper Face down print delivery to the output pap
156. t beeps you cannot change it because 3 Paging something has not been set up for example perhaps a Fax 4 Fax Forwarding number Forwarding or Paging number had not been registered You 6 Fax Storage can register your Fax Forwarding number by entering 4 See Changing the Fax Forwarding number on page 8 7 Once you have registered the number Fax Forwarding will work You can select of f after you have retrieved or erased all your messages 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax message s See page 8 7 3 Erase faxes from the memory If you hear one long beep fax messages have been erased from the memory 97 Check the receiving status 1 Fax You can check whether your machine has received any faxes If yes you will hear one long beep If no you will hear three short beeps 98 Change the Receive Mode 1 External TAD If you hear one long beep your change has been accepted 2 Fax Tel 3 Fax Only 90 Exit Press 9 0 to exit Remote Retrieval Wait for the long beep then replace the handset Retrieving fax messages You can call your machine from any touch tone telephone or fax machine and have your fax messages sent to a fax machine ap Dial your fax number B When your machine answers immediately enter your Remote Access Code 3 digits followed by X If you hear one long beep you have messages When
157. t cartridge Photo Conductor Unit Type 140 on page C 33 The color of your printouts is not B Check that the toner cartridges are installed properly what you expected B Check that the toner cartridges are not empty See Toner empty message on page C 29 Wi Perform the calibration Menu Set 4 3 W Adjust the color by using the custom setting in the driver Colors the machine can print and colors you see on a monitor are different The machine may not be able to reproduce the colors on your monitor W Check to make sure the recommended paper was used See Recommended paper on page 2 1 All one color Replace the OPC belt cartridge See Replacing the OPC belt cartridge Photo Conductor Unit Type 140 on page C 33 Shade on the transparency B Change to the recommended type of transparency and then check that the problem is solved B Check that the media type mode is selected properly Color mis registration B Check that the OPC belt cartridge is installed properly AS B Check that the cleaning roller is installed properly W Replace the OPC belt cartridge See Replacing the OPC belt cartridge Photo Conductor Unit Type 140 on page C 33 Uneven density appears periodically across the page Check that the toner cartridges are installed properly Check that the OPC belt cartridge is installed properly Check that the cleaning roller is installed properly Check that the back cover is c
158. t is the same size Auto will allow your machine to take paper from Tray 2 if Tray 1 is out of paper The factory settings are shown in Bold Chapter B Entering Text When you are setting certain menu selections such as the Station ID you may need to type text into the machine Most number keys have three or four letters printed above the keys The keys for 0 and do not have printed letters because they are used for special characters By pressing the appropriate number key repeatedly you can access the character you want Press one two three four Key time times times times 2 A B C 2 3 D E F 3 4 G H 4 5 J K L 5 6 M N O 6 7 P Q R S 8 T U V 8 9 W X Y Z Inserting spaces To enter a space in the fax number press gt once between numbers To enter a space in the name press gt twice between characters Making corrections If you entered a letter incorrectly and want to change it press lt to move the cursor under the incorrect character Then press Stop Exit All letters above and to the right of the cursor will be deleted Re enter the correct character You can also back up and type over incorrect letters Repeating letters If you need to enter a character that is on the same key as the previous character press gt to move the cursor to the right before you press the key again Special characters and symbols Press or 0 and then press or gt to move the cursor under the sp
159. t the pins are properly inserted into the machine Check that the connector is inserted e Install the two stopper fittings on the right and left hand sides of the lower tray unit Optional accessories Cover the gap on the right hand side with the right hand side cover by first inserting the hook at the back Cover the gap on the left hand side with the left hand side cover by first inserting the hook at the back Close both of the side covers by putting the notch over the hook of the lower tray unit To level the machine adjust the feet of the lower tray unit at the front and back on the right hand side Turn the feet to move them up or down until they touch the work surface and the tray unit is level Turn the lock screw on each foot to secure it G DE EJ o Y Chapter D Putting paper in the lower tray unit After you have installed the lower paper tray you can put paper in it the same way you put paper in the upper paper tray amp Prohibit Do not put transparencies labels or envelopes in the paper tray of the optional lower tray unit This might cause paper jams Memory Unit Type C 64 128 256 MB The memory board is installed on the main controller board inside the machine When you add the optional memory board it increases the performance for both copy and print operations The machi
160. tan Out of Memory message while scanning the first page of a fax press Stop Exit to cancel scanning If you get an Out of Memory message while scanning a subsequent page you can press Black Start to send the pages scanned so far or press Stop Exit to cancel the operation Chapter 5 Sending a fax manually Manual transmission Manual transmission lets you hear the dialing ringing and fax receiving tones while sending a fax ap If it is not illuminated in blue press CE Fax e Load your document Pick up the handset of the external phone and listen for a dial tone OR Press Hook and listen for a dial tone On the external phone dial the fax number you want to call If you pressed Hook dial using the machine dial pad When you hear the fax tone press Black Start If you picked up the handset of an external phone replace it Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang up 1 Ask the other party to wait for fax tones beeps and then to press Start or Send key before hanging up e If it is not illuminated in blue press LG Fax Load your document Press Black Start Replace the external phone s handset Out of Memory message If you getan Out of Memory message while scanning the first page of a fax press Stop Exit to cancel the fax If you getan Out of Memory message while sc
161. ted Fax Forward or PC Fax Receive you can turn on the safety feature Backup Print 2 Remote You must set your own 8 5 Access code for Remote Retrieval 3 Print Fax Prints incoming faxes 6 6 stored in the memory 6 Remaining Checks which jobs are in 5 9 Jobs the memory and lets you cancel selected jobs g Note The factory settings are shown in Bold Menu and Features 1 1 r gt f 2 1 u B eti co 1 Select amp Set Select amp Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 0 Miscellaneous 1 Compatibility High Adjusts the Equalization C 20 Continued Normal for transmission problems Basic 2 Distinctive Off Uses the Telephone 7 8 Set Company s Distinctive On Ring subscriber service to register the ring pattern with the machine 3 Caller ID Display View or printalist ofthe 7 8 Print Report last30 Caller IDs stored in the memory 3 Copy 1 Quality Text Selects the Copy 11 3 Auto resolution for your type of Photo document 2 Brightness v m A Adjusts the brightness for 11 7 v A copies v n 4 v Ol 4 v m 4 3 Contrast v m A Adjusts the contrast for 11 8 v 4 copies v n 4 v Ol 4
162. til the TAD has answered the call and with four rings there are only 8 to 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow the instructions in this guide for recording your outgoing message We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings EA Note E Ifyou do not receive all your faxes reduce the Ring Delay setting on your external TAD E f You Subscribe to your Telephone Company s Distinctive Ring Service You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company s Distinctive Ring service have registered the distinctive ring pattern on your machine and use that number as a fax number The recommended setting is at least four rings on the external TAD when you have the telephone company s Distinctive Ring Service You cannot use the Toll Saver setting E f You Do Not Subscribe to Distinctive Ring Service You must plug your TAD into the EXT jack of your machine If your TAD is plugged into a wall jack both your machine and the TAD will try to control the phone line See illustration shown next S Improper Setup Unless you are using Distinctive Ring do not connect a TAD elsewhere on the same phone line When the TAD answers a call the LCD shows Telephone Connections The external TAD must be plugged into the back of th
163. to send the chirps for about 40 seconds and the LCD continues to show Receiving To cancel receiving press Stop Exit The fax handshake is the time in which the sending machine s CNG tones and the receiving machine s chirps overlap This must be for at least 2 to 4 seconds so both machines can understand how each is sending and receiving the fax The handshake cannot begin until the call is answered and the CNG tones only last for about 60 seconds after the number is dialed So it is important for the receiving machine to answer the call in as few rings as possible General Information ECM Error Correction Mode The Error Correction Mode ECM is a way for the machine to check a fax transmission while it is in progress If the machine detects errors during fax transmission it resends the pages of the fax that had an error ECM transmissions are only possible between fax machines that both have this feature If they do you may send and receive fax messages that are continuously being checked by the machine If this feature stops working delete your faxes from the memory Loading paper and documents Acceptable paper and other media Recommended paper B To getthe best output quality and to avoid any damage use smooth white paper E Before you buy a lot of paper please test some to make sure that the paper is suitable B Use neutral paper Do not use acidic or alkaline paper E Print
164. tray support flap before you use the machine Output paper tray support flap 4 Note When you put paper in the paper tray please remember the following B Check that the paper is flat in the tray and below the maximum paper mark and that the paper guides are touching the sides of the paper stack Bi The side to be printed on must be face up Printing on envelopes Adjustthe paper length and width guides to fit the envelopes that are going to be used You can load envelopes into the standard paper tray only Loading documents You can send a fax make copies and scan from the ADF automatic document feeder and from the scanner glass Using the ADF automatic document feeder The ADF can hold up to 35 pages and feeds each sheet individually Use standard 20 Ib 80 g m paper and always fan the pages before putting them in the ADF D IMPORTANT B DO NOT leave thick documents on the scanner glass If you do this the ADF may jam B DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped B DO NOT use cardboard newspaper or fabric B Make sure documents written with ink are completely dry B Documents to be faxed must be from 5 8 to 8 5 in 147 3 to 215 9 mm wide and 5 8 to 14 in 147 3 to 356 mm long Loading paper and documents ap Fan the pages well Make sure you put the documents face up top edge first in the ADF until you
165. tup icons alerts you to devices and operations that are not compatible with the machine Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features How to access the complete User s Guide This User s Guide does not contain all the information about the machine such as how to use the advanced features of the Fax Printer Scanner PC Fax and Network When you are ready to learn detailed information about these operations read the complete User s Guide located in the Documentation section of the CD ROM To view Documentation D Turn on your PC Insert the CD ROM into your CD ROM drive Q If the model name screen appears click your model name amp If the language screen appears click your language The CD ROM main menu will appear Macromedia Flash Player 6 els SP C210SF Top Menu Top Menu instat Multi Function Suite IQ install Optional Applications 9 Documentation We Repair Multi Function Suite General Information g Note If this window does not appear use Windows Explorer to run the setup exe program from the root directory of the CD ROM Click Documentation Click the documentation you want to read Quick Setup Guide Setup and Software Installation Instructions User s Guide 3 manuals User s Guide for stand alone operations Software User s Guide and Network User s Guide
166. u OR Press 2 if you have finished choosing settings and go to the next step Contrast Ifyour document is very light or very dark you may want to change the contrast Use Light to send a light document Use Dark to send a dark document ap If it is not illuminated in blue press C67 Fax e Load your document Press Menu Set 2 2 1 Setup Send 1 Contrast amp Press A or Y to select Auto Light or Dark Press Menu Set Changing fax Resolution After you load the document you can use Resolution to change the setting temporarily for this fax only In Fax mode press Resolution and A or Y to select the setting you want and then press Menu Set OR You can change the default setting ap If it is not illuminated in blue press C6 Fax e Press Menu Set 2 2 2 Setup Send 2 Fax Resolution Press A or Y to select the resolution you want Press Menu Set EA Note You can choose four different resolution settings for black amp white faxes Standard Suitable for most typed documents Fine Good for small print and transmits a little slower than Standard resolution Good for small print or artwork and transmits slower than Fine resolution S Fine Photo Use when the document has varying shades of gray orisa photograph This has the slowest transmission time Sending a fax Real Time Transmission When you are sending a fax the machine will s
167. uential polling in progress ap Press Menu Set 2 6 The LCD will display the name if you stored it or the fax number being dialed Press Menu Set The LCD will display XXXXXXXX 1 Clear 2 Exit Press 1 to Clear The LCD will then display the sequential polling job number and 1 Clear 2 Exit 4 To cancel the sequential polling press 1 5 Press Stop Exit Polled Transmit Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it Setup for Polled Transmit Ep If it is not illuminated in blue press NN Fax e Load your document e Press Menu Set 2 2 6 Setup Send 6 Polled TX 4 Press A or V to select On or Of f Press Menu Set 5 The LCD shows Other Settings 1 Yes 2 No QO Press 2 and press Black Start g Note The document will be stored and can be retrieved from any other fax machine until you delete the fax from memory by using the Canceling a Job menu setting See Checking job status and canceling a waiting job on page 5 9 Polling 10 2 11 Making copies SECTION III COPY Making copies How to copy You can use your machine as a copier making up to 99 copies at a time Entering Copy mode Before making copies make sure that Y Copy is illuminated in blue If it is not press m Copy to enter Copy mode The default setting is Fax mode You can change the number of seconds or m
168. up to 530 sheets of extra paper 20 Ib 80 g m You can put Letter A4 B5 JIS and ISO or Executive size 176 x 250 to 215 9 x 297 mm paper in this tray How to install the lower tray unit A caution Bi This machine is heavy and weighs approximately 76 7 Ib 34 8 kg To prevent injuries use at least two people to lift the machine B When you lift the machine make sure you use the handholds at the bottom four corners of the machine B When placing the machine on top of the lower tray unit be careful not to catch your fingers between them E Do not carry the machine when the lower tray unit is attached IMPORTANT When moving or lifting this machine keep the machine flat To avoid spills you must first remove the toner cartridges and waste toner pack 1 Turn off the machine s power switch Then unplug the telephone line cord from the telephone wall jack e Unplug the power cord from the AC power outlet Disconnect the interface cable from the machine Place the lower tray unit on a flat table and then remove the protective parts Remove the paper tray from the lower tray unit e Remove the protective parts and then put the paper tray back in the lower tray unit Q Check the two alignment pins on the lower tray unit Use two people to lift the machine and place it on top of the lower tray unit Make sure you use the handholds at the bottom four corners of the machine Check tha
169. ust with a clean dry soft lint free cloth and dispose of it according to local regulations E Do not use flammable substances near the machine Doing this might cause a fire or electrical shock B Ifthe machine becomes hot blows smoke or generates obscure odor immediately turn off the power switch and unplug the machine from the AC power outlet Call your dealer or Customer Service E if metal objects water or other liquids get inside the machine immediately turn off the power switch and unplug the machine from the AC power outlet Call your dealer or Customer Service B Do not put consumable items such as the toner cartridges and the waste toner pack into a fire Some consumable items can be flammable under certain conditions B Do not look directly at the laser beam light It might cause damage to your eyesight Do not remove or break open the machine s safety interlocks E Do not run the machine with the inside cover front cover and back covers open and the interlocks removed Chapter A A caution B This machine is heavy and weighs approximately 76 7 Ib 34 8 kg To prevent injuries use at least two people to lift the j machine Be careful not to trap your fingers when you set the NA n machine back down p En B When you lift the machine make sure you use the handholds at the bottom four corners of the machine Keep the machine horizontal when you carry it C O El U
170. ut the waste toner pack into a fire It could explode E Be careful not to spill the toner Do not inhale or allow it to get into your eyes Chapter C Replacing the waste toner pack Take the cap off the new waste toner pack and put the cap on the used waste mPorTAnT onar pank Handle the waste toner pack carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water ap Open the front cover of the machine K Note B When you discard the used waste toner pack place it in the plastic bag included with the replacement waste toner pack B Discard the used waste toner pack according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office amp b Put the new waste toner pack into the Remove the waste toner pack from the ed e PAGE NOUR holder at the lower right hand side of the 5 Close the front cover machine Be careful not to spill the toner Troubleshooting and routine maintenance OPC belt cartridge O To release the lock push the green belt cartridge lock levers on both sides Replace OPC belt cartridge message mueres When the OPC belt cartridge runs out the following message appears on the LCD When you see this message you must replace the OPC belt cartridge Replace OPC Belt IMPORTANT Bi Do not touch the green film of the OPC belt cartridge If you touch it it coul
171. vate Call display means the caller has intentionally blocked transmission of information You can print a list of Caller ID information received by your machine See Printing Caller ID List on page 7 9 Caller ID service varies with different carriers Call your local telephone company to determine the kind of service available in your area Chapter 7 Viewing Caller ID List Caller ID memory stores information for up to thirty calls When the thirty first call comes in information about the first call is erased You can scroll through Caller ID information to review those calls made to your machine 1 Press Menu Set 2 0 3 Miscellaneous 3 Caller ID O Press A or V to select Display Press Menu Set The caller ID of the last call will appear on the display If no ID is stored the beeper will sound and No Caller ID will appear on the display e Press A or V to scroll through the Caller ID memory to select the Caller ID you want to view and then press Menu Set The LCD shows the caller s number and the date and time of the call amp Press lt to return to the Caller ID listing OR Press Stop Exit Printing Caller ID List Press Menu Set 2 0 3 Miscellaneous 3 Caller ID Press A or W to select Print Report Press Menu Set If no ID is stored the beeper will sound and No Caller ID will appear on the display Press Black Start or Color Start After printin
172. ve an RJ11 wall outlet installed and slave or jump one of the phone numbers to it The third way is the easiest Buy a triplex adapter You can plug a triplex adapter into an RJ14 outlet It separates the wires into two separate RJ11 jacks Line 1 Line 2 anda third RJ14 jack Lines 1 and 2 If your machine is on Line 1 plug the machine into L1 of the triplex adapter If your machine is on Line 2 plug it into L2 of the triple adapter Triplex Adapter A roches TTTT p cd E L2 L14L2 RJ11 ERA IIS RJ14 AAA ARA oa Installing machine external two line TAD and two line telephone When you are installing an external two line telephone answering device TAD and a two line telephone your machine must be isolated on one line at both the wall jack and at the TAD The most common connection is to put the machine on Line 2 which is explained in the following steps The back of the two line TAD must have two telephone jacks one labeled L1 or L1 L2 and the other labeled L2 You will need at least three telephone line cords the one that came with your machine and two for your external two line TAD You will need a fourth line cord if you add a two line telephone ap Place the two line TAD and the two line telephone next to your machine e Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack on the back of the
173. velopes can only be fed from Tray 1 g Note We will not recommend a particular envelope because envelope manufacturers may change the envelope specifications You are responsible for the quality and performance of the envelopes you use Before you put envelopes in the tray check the following B Envelopes should have a lengthwise sealing flap E The sealing flaps should be folded crisply and correctly irregularly cut or folded envelopes may cause paper jams B Envelopes should consist of two layers of paper in the area circled in Figure 1 Feeding direction TE Figure 1 Loading paper and documents EA Note E Before you print envelopes you must fan the stack to avoid paper jams and misfeeds E Before you print a lot of envelopes test one to make sure that the print results are what you want B Envelope joints that are sealed by the manufacturer should be secure El Do not put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds E For proper printing you must choose the same paper size from your software application as the paper in the tray E We recommend that you do not print within 0 6 in 15 mm of the edges of envelopes B See Acceptable paper and other media on page 2 1 Chapter 2 Types of envelopes to avoid Q IMPORTANT Do not use envelopes that are damaged curled wrinkled or an unusu
174. you install or remove the board If you do not have an antistatic wrist strap keep touching the bare metal on the machine Optional accessories Q Hold the SO DIMM with your fingers on the side edges and your thumb on the back edge Align the notch on the SO DIMM with the protrusions with the SO DIMM slot Check that the locks on each side of the DIMM slot are open or facing outwards Press the SO DIMM straight into the slot press firmly Make sure the locks on each side of the SO DIMM click into place g Note To remove the SO DIMM open the retaining clips on both sides of the SO DIMM by pushing them outward grasp both edges of the SO DIMM and pull it out straight Secure the metal plate with the screw Chapter D Put the side cover back on by sliding it into the guide rails and then secure it with the screw O Reconnect the interface cable machine cable to your computer Then plug the machine s power cord back into the AC power outlet first and then plug in the telephone line cord Turn on the machine s power switch Note To check that you have installed the SO DIMM properly you can print the User Settings listing that shows the current memory size To print the User Settings listing see How to print a reporton page 9 2 Specifications Product description General Memory Capacity ADF automatic document feeder Paper Tray Printer Type Prin

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