Samsung C21RJAN User's Manual
Contents
1. 0 10 Min www samsung com nl NORWAY 3 SAMSUNG 726 7864 www samsung com no POLAND 0201 aa 72678 www samsung com pl PORTUGAL 808 20 SAMSUNG 726 7864 www samsung com pt SLOVAKIA 0800 SAMSUNG 726 7864 www samsung com sk SPAIN 902 1 SAMSUNG 902 172 678 www samsung com es SWEDEN 075 SAMSUNG 726 7864 www samsung com se UK 0845 SAMSUNG 726 7864 www samsung com uk EIRE 0818 717 100 www samsung com ie AUSTRIA 0810 SAMSUNG 726 7864 0 07 Min www samsung com at Switzerland 0848 SAMSUNG 726 7864 CHF 0 08 Min www samsung com ch Code No DG68 00144A 012. switch off all cooking zones disconnect the hob from the mains supply and contact your local service centre If the hob cracks turn the appliance off to avoid the possibility of electric shock Do not use your hob until the glass surface has been replaced Do not use the hob to heat aluminium foil products wrapped in aluminium foil or frozen foods packaged in aluminium cookware Child safety i This appliance is not intended for use by young children or infirm persons without the adequate supervision of a responsible adult Young children should be supervised to ensure that they do not play with the appliance The cooking zones will become hot when you cook Always keep small children away from the appliance Safety continued EJ Safe ty during use This appliance is to be used only for normal cooking and frying in the home It is not designed for commercial or industrial use Never use the hob for heating the room Take care when plugging electrical appliances into mains sockets near the hob Mains leads must not come into contact with the hob Overheated fat and oil can catch fire quickly Never leave surface units unattended when preparing foods in fat or oil for example when cooking chips Turn the cooking zones off after use Always keep the control panels clean and dry Never place combustible items on the hob It may cause fire The appliance is not intended for use by persons including children with reduced physical
3. sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Safety when cleaning Always turn the appliance off before cleaning For safety reasons do not clean the appliance with a steam jet or high pressure cleaner Clean the hob in accordance with the cleaning and care instructions contained in this manual Disposal Instructions Disposing of the packaging material All materials used to package the appliance are fully recyclable Sheet and hard foam parts are appropriately marked Please dispose of packaging materials and old appliances with due regard to safety and the environment Proper disposal of your old appliance Warning Before disposing of your old appliance make it inoperable so that it cannot be a source of danger To do this have a qualified technician disconnect the appliance from the mains supply and remove the mains lead The appliance may not be disposed of in the household rubbish Information about collection dates and public refuse disposal sites is available from your local refuse department or council Installing the Hob personnel i Important Be sure the new appliance is installed and grounded only by qualified Please observe this instruction The warranty will not cover any damage that may occur as a result of improper installation Technical data is provid
4. gt Installation and Operating Instructions Ceramic Glass Hob 4 A A V NG __ C21RJAN series To avoid the risk of accidents or damage to the hob read all instructions before installing or using the appliance Keep this manual for future reference Contents Using This Manual 4 4 04 seces areste san ceras mesa 2 Safety ete u a a A A a ee a Soe we 3 Electrical satety s 2 0244 22 wa a an Pee dd RE ch ne 3 Child Safety a aa 2 amp 2 Dass ee aa a a BG a x 3 Safety AUNUSE 5 3 ee ect era ata ai a ee U a aa a al S 4 s fety When cleaning ea eae ww a a e a A we eo 4 Disposal Instructions ao Ka 86 25 DE bP Eu sn HERRERA NAG 4 Installing the Hobe 4 amp asia na ek rae An cep eat a Sree e cere oe 5 Regulations and compliance s ss sos a AA 5 Safety instructions for the installer AA 5 Connecting to the outlet ee 6 Installing into the countertop AA 6 Parts and Features 2 a 7 Cooking zones and control panel AA 7 Components u air a BE RAE Ee eee A OEE ee ee es 8 The key features of your appliance 00000 eee eee 9 Safety Shutoff s a acu ae 2 Sch aaa hae ek eae ee oe BE BE A ee e KA 10 Residual heat indicator aopa aa aie naea ie an a a EOR E Da a 10 Before You Begins Assis a gt 0 Se ia a ad ti an Roe A ai e 11 Initial cleaning 32 o ee ee dew bh eee bee a wee we hae 11 Hob USE a sits y os data date a Gis ae ora egret at Ge Rance UG LG
5. keeping foods warm or for thawing e The base of the pan should be the same size as the cooking zone e Using a pressure cooker reduces cooking times by up to 50 y y Using the touch control sensors To operate the touch control sensors touch the desired panel with the tip of your pointed finger until the relevant displays illuminate or go out or until the desired function is activated Ensure that you are touching only one sensor panel when operating the appliance If your finger is too flat on the panel an adjacent sensor may be actuated as well 12 Hob Use Continued Switching the appliance on Touch the Lock ff sensor for approximately 3 seconds The appliance is switched on using the On Off O control sensor Touch the On Off sensor The digital displays will show G After the On Off sensor has been actuated to switch on your appliance a heat setting must be selected within approximately 10 seconds Otherwise the appliance will switch itself off for safety reasons Temperature control For setting and adjusting the power level M to for cooking touch the corresponding cooking zone s E keys The first time E is pressed the heat level is set to B The first time DD is pressed the heat level is set to B Use the key to increase the heat setting and the C key to decrease 13 Hob Use Contin
6. 11 Using suitable cookware 6 ee 2 a ae un a we a ew a 11 Using the touch control sensors ee 12 Switching the appliance N AA 13 Temperature control e o mo a a a a e an e e a e a e a Oa E a a a 13 Switching the appliance off ee 14 Switching a cooking zone off ora 2 2 2 Hu Hann 14 Using the child safety lock 2 p sisii e e D aas ee 15 Locking and unlocking the control panel CE En nn 16 TIMER neon sab vay i eure E E AG GG Te oa sla ap TA ce 17 Setting the safety shutoff AA 17 COUNIdOWAHIMER are du ea a a Bada Av eae ee yas 18 Cleaning and Care i s is coca u RRR en 19 HOD carpo 2 3 A a aa Na MG LAP Kh kha 19 To avoid damaging your appliance o nn 20 Warranty and Service 24 a saga a sa a A MG 21 FAQs and troubleshooting 02 0000 0000000000000 21 Sia AA AA AA AA AA 22 Technical Data p eni das Ana ot ara ela See anys Bu RA AT AG pa as 23 Using This Manual Please take the time to read this owner s manual paying particular attention to the safety information contained in the following section before using your appliance Keep this manual for future reference If transferring ownership of the appliance please remember to pass the manual on to the new owner The following symbols are used in the text This is the safety alert symbol AN Warning indicates information concerning your personal safety Important indicates information
7. amic glass surface Remove soiling by scraping with the blade 1 Glass scrapers and ceramic glass cleaners are available from specialty retailers BE NI 19 Cleaning and Care Continued EJ Problem Dirt 1 Remove burnt on sugar melted plastic aluminium foil or other materials with a glass scraper immediately and while still hot AN Important There is a risk of burning yourself when the glass scraper is used on a hot cooking zone 2 Clean the hob as normal when it has cooled down 1 Ifthe cooking zone on which something has melted has been allowed to cool warm it up again for cleaning Scratches or dark blemishes on the ceramic glass surface caused for example by a pan with sharp er Lo edges cannot be removed However they do not impair the function of the hob To avoid damaging your appliance Do not use the hob as a work surface or for storage Do not operate a cooking zone if there is no pan on the hob or if the pan is empty Ceramic glass is very tough and resistant to temperature shock but it is not unbreakable It can be damaged by a particularly sharp or hard object dropping onto the hob Do not use pans made of cast iron or which have damaged bases with rough edges or burrs Scratching may occur if these pans are slid across the surface Do not place pans on the hob frame Scratching and damage to the finish may occur Avoid spilling acidic liquids for example vin
8. amp cloth and ceramic hob glass cleaner AN Important Do not use caustic or abrasive cleaners The surface could be damaged Hob Use Using suitable cookware Better pans produce better results You can recognise good pans by their bases The base should be as thick and flat as possible When buying new pans pay particular attention to the diameter of the base Manufacturers often give only the diameter of the upper rim Pots with aluminium or copper bases can cause metallic discolouration on the ceramic glass surface The discolouration is very difficult or impossible to remove Do not use pans made of cast iron or which have damaged bases with rough edges or burrs Permanent scratching can occur if these pan are slid across the surface When cold pan bases are normally bowed slightly inwards concave They should never be bowed outwards convex If you wish to use a special type of pan for example a pressure cooker a simmering pan or a wok please observe the manufacturer s instructions Energy saving tips 7 You can save valuable energy by observing the following points Right Wrong Hob Use Continued EN e Always position pots and pans before switching on the cooking zone e Dirty cooking zones and pan bases increase power consumption e When possible position the lids firmly on the pots and pans to cover completely e Switch the cooking zones off before the end of the cooking time to use the residual heat for
9. at setting control sensor E will appear in the displays indicating the child safety lock has been activated r 15 Hob Use Continued Switching the child safety lock off 1 Touch the control sensor for approximately 3 seconds An acoustic signal will sound as confirmation r approx 3 sec q Locking and unlocking the control panel At any stage during the cooking process the control panel with the exception of the On Off control sensor can be locked in order to prevent the settings from being changed unintentionally for example by wiping over the panel with a cloth 1 Touch the lock control sensor for approximately 3 seconds The indicator light in the lock control sensor will illuminate The control sensors are now locked 2 To unlock the control sensor touch the lock control sensor again for approximately 3 seconds The indicator light in the lock control sensor will extinguish r approx 3 sec a 16 Hob Use Continued Timer There are two ways to use the timer Using the timer as a safety shutoff If a specific time is set for a cooking zone the cooking zone will shut itself off once this period of time has elapsed This function can be used for multiple cooking zones simultaneously Using the timer to count down The countdown timer cannot be used if a cooking zone has been switched on Setting the safety shutoff The cooking zone s
10. by applying one of the solutions provided in the section Troubleshooting e if the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result for example has to make additional trips for parts Preparing for your phone call as described above will save you the cost of these trips 22 Technical Data Appliance dimensions Width Depth Height Worktop cut out dimensions Width Depth Corner radius Cooking rings 288 mm 505 mm 50 mm 273 mm 490 mm 3 mm Position Front Diameter 148 mm Power 1 300 W Rear 183 mm 1 950 W Connection voltage Maximum connected load power Weight Net Gross 240 V 50 Hz 3 25 kW 4 3 kg 6 0 kg 23 Note Note ELECTRONICS QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT BELGIUM 02 201 24 18 www samsung com be CZECH REPUBLIC 800 SAMSUNG 800 726 786 www samsung com cz DENMARK 8 SAMSUNG 726 7864 www samsung com dk FINLAND 30 6227 515 www samsung com fi FRANCE S200 ee tee E a www samsung com fr GERMANY 01805 SAMSUNG 726 7864 0 14 Min www samsung com de HUNGARY 06 80 SAMSUNG 726 7864 www samsung com hu ITALIA 800 SAMSUNG 726 7864 www samsung com it LUXEMBURG 02 261 03 710 www samsung com lu NETHERLANDS 0900 SAMSUNG 726 7864
11. ce requirements Secure the brackets at both sides with the provided screws before mounting the hob onto the brackets min 50mm 213 min 20 7 9 90 xa S 2 E P Q Parts and Features Cooking zones and control panel Single cooking zone 1950W Single cooking zone 1300 W Control panel gem p SAMSUNG o Indicators for heat settings and residual heat Lock control sensor Timer indicator and control sensors Heat setting selectors On Off control sensor Parts and Features Continued EJ Components 1 Ceramic Glass Hob 2 Installation Brackets FIN AR 3 Screws Parts and Features Continued The key features of your appliance Ceramic glass cooking surface The appliance has a ceramic glass cooking surface and four rapid response cooking zones The hob s powerful radiant heater elements significantly shorten the amount of time required for the zones to heat up Touch control sensors Your appliance is operated using touch control sensors Easy cleaning The advantage of the ceramic glass cooking surface and the control sensors is their accessibility for cleaning The smooth flat surface is easy to clean On Off sensor The On Off control sensor provides the appliance with a separate mains switch Touching this sensor switches the power supply on or off completely Con
12. ce with a suitable artificial resin or mixed adhesive Ensure that the seal is correctly seated against the work surface without any gaps Additional silicon sealant must not be applied this would make removal more difficult when servicing The hob must be pressed out from below when removed A board is to be installed underneath the hob Installing the Hob Continued Connecting to the outlet Before connecting check that the nominal voltage of the appliance that is the voltage stated on the rating plate corresponds to the available supply voltage The rating plate is located on the lower casing of the hob The heating element voltage is AC240 V This appliance is equipped with a cord that includes a grounding wire and a grounding plug The plug must be plugged into an outlet that is properly installed and grounded Once the hob is connected to the mains supply check that all cooking zones are A ready for use by briefly switching each on in turn at the maximum setting When the hob is powered on for the first time all displays light and the child safety lock is activated Installing into the countertop Make a note of the serial number on the appliance rating plate prior to installation 1 This number will be required in the case of requests for service and is no longer accessible after installation as it is on the original rating plate on the underside of the appliance Pay special attention to the minimum space and clearan
13. eat settings indicated in the table above are provided only as guidelines for your reference e You will need to adjust the heat settings according to specific cookware and foods 18 Cleaning and Care Hob N Important Cleaning agents must not come into contact with a heated ceramic glass surface All cleaning agents must be removed with adequate amounts of clean water after cleaning because they can have a caustic effect when the surface becomes hot Do not use any aggressive cleaners such as grill or oven sprays scouring pads or abrasive pan cleaners 1 Clean the ceramic glass surface after each use when it is still warm to the touch This will prevent spillage from becoming burnt onto the surface Remove scales watermarks fat drippings and metallic discolouration with the use of a commercially available ceramic glass or stainless steel cleaner Light Soiling 1 2 3 4 Wipe the ceramic glass surface with a damp cloth Rub dry with a clean cloth Remnants of cleaning agent must not be left on the surface Thoroughly clean the entire ceramic glass cooking surface once a week with a commercially available ceramic glass or stainless steel cleaner Wipe the ceramic glass surface using adequate amounts of clean water and rub dry with a clean lint free cloth Stubborn Soiling 1 2 3 To remove food that has boiled over and stubborn splashes use a glass scraper Place the glass scraper at an angle to the cer
14. ed at the end of this manual Regulations and compliance This appliance meets the following standards C EN 60 335 1 and EN 60 335 2 6 relating to the safety of electrical appliances for household use and similar purposes EN 60350 or DIN 44546 44547 44548 relating to the operating features of electric cookers hobs ovens and grills for household use EN 55014 2 EN 55014 EN 61000 3 2 and EN 61000 3 3 relating to basic requirements for electromagnetic compatibility EMC This appliance complies with the following EU Directives 73 23 EWG dated 19 02 1973 Low Voltage Directive 89 336 EWG dated 03 05 1989 EMC Directive including Amending Directive 92 31 EWG and e 93 68 EWG CE Labeling Directive Safety instructions for the installer With respect to fire protection this appliance corresponds to EN 60 335 2 6 This type of appliance may be installed with a high cupboard or wall on one side Drawers may not be fitted underneath the hob The installation must guarantee shock protection The kitchen unit in which the appliance is fitted must satisfy the stability requirements of DIN 68930 For protection against moisture all cut surfaces are to be sealed with a suitable sealant On tiled work surfaces the joints in the area where the hob sits must be completely filled with grout On natural artificial stone or ceramic tops the snap action springs must be bonded in pla
15. egar lemon juice and descaling agents onto the hob frame since such liquids can cause dull spots If sugar or a preparation containing sugar comes into contact with a hot cooking zone and melts it should be cleaned off immediately with a kitchen scraper while it is still hot If allowed to cool it may damage the surface when removed Keep all items and materials that could melt for example plastics aluminium foil and oven foils away from the ceramic glass surface If something of this nature melts onto the hob it must be removed immediately with a scraper 20 Warranty and Service FAQs and troubleshooting A fault may result from a minor error that you can correct yourself with the help of the following instructions Do not attempt any further repairs if the following instructions do not help in each specific case Warning Repairs to the appliance are to be performed only by a qualified service AN technician Improperly effected repairs may result in considerable risk to the user If your appliance needs repair please contact your customer service centre What should I do if the cooking zones are not functioning Check for the following possibilities The fuse in the house wiring fuse box is intact If the fuses trip a number of times call an authorised electrician e The appliance is properly switched on e The control indicators in the control panel are illuminated e The cooking zone is switched on The cooking z
16. for which you want to apply the safety shutoff must be switched on 1 Using the timer s control sensor select the cooking zone for which the safety shutoff time is to be set After the first active cooking zone is selected touching the timer s control sensor will cause the corresponding indicator to flash slowly EB will appear in the timer display The next active cooking zone is selected by touching the timer s control sensor again 2 Use the L or G timer setting control sensors to set the desired amount of time for example 15 minutes after which the cooking zone will automatically switch itself off The safety shutoff is now activated 17 Hob Use Continued To display the time remaining for any of the cooking zones use the timer s control sensor The corresponding control indicator will begin to blink slowly The settings are reset using the L or C timer setting control sensors After the set period of time has elapsed the cooking zone automatically switches itself off an acoustic signal sounds as confirmation and the timer display indicates O To make the settings more quickly touch any of the L or C timer setting control sensors until the desired value is reached If the G timer setting control sensor is touched first the time setting will begin at 99 minutes if the L timer setting control sensor is touched first the time setting w
17. ill begin at 1 minute Countdown timer For the countdown timer to be used the appliance must be switched on but all the cooking zones must be switched off 1 Touch the timer s control sensor will appear in the timer display 2 Set the desired period of time using the L or G timer setting control sensors The countdown timer function is now activated and the remaining time appears in the timer display To adjust the remaining time touch the timer s control sensor and change the setting using the DD or CG timer setting control sensors Suggested settings for cooking specific foods The figures in the table below are guidelines The heat settings required for various cooking methods depend on a number of variables including the quality of the cookware being used and the type and amount of food being cooked Switch Setting Cookingmethod Examples for Use 9 en Warming large amounts of liquid boiling noodles ging searing meat browning goulash braising meat Frying 8 Intensive Steak sirloin hash browns sausages pancakes 7 Frying griddle cakes 6 Frying Schnitzel chops liver fish rissoles fried eggs 5 F Boiling Cooking up to 1 5 liquid potatoes vegetables Steaming Steaming and stewing of small amounts of Stewing CS na 2 Boiling vegetables boiling rice and milk dishes 1 Melting Melting butter dissolving gelatine melting chocolate Note e The h
18. on avoiding damage to the appliance 1 This symbol indicates useful information and practical tips o This symbol refers to measures that can be taken to help protect the environment 1 Numbers like these indicate step by step instructions for using the appliance 2 2 3 sa This manual contains information on steps you can take yourself to diagnose and resolve problems that may arise Refer to the section Troubleshooting Safety i The safety aspects of this appliance comply with accepted technical standards and the German Appliance Safety Law However as manufacturers we also believe it is our responsibility to familiarise you with the following safety instructions Electrical safety Be sure the appliance is properly installed and grounded by a qualified technician The appliance should be serviced only by qualified service personnel Repairs carried out by unqualified individuals may cause injury or serious malfunction If your appliance is in need of repair contact your local service centre Failure to follow these instructions may result in damage and void the warranty Flush mounted appliances may be operated only after they have been installed in cabinets and workplaces that conform to the relevant standards This ensures sufficient protection against contact for electrical units as required by the TUV Technical Inspection Association If your appliance malfunctions or if fractures cracks or splits appear
19. ones are set at the desired heat settings What should I do if the cooking zones will not switch on Check for the following possibilities e Aperiod of more than 10 seconds has elapsed between when the On Off button was actuated and the desired cooking zone switches on see the section Switching the appliance on e The control panel is partially covered by a damp cloth or liquid What should I do if the display except for E the residual warmth indicator suddenly disappears This could be a result of one of two possibilities e The On Off sensor was accidentally actuated e The control panel is partially covered by a damp cloth or liquid What should I do if after the cooking zones have been switched off residual warmth is not indicated in the display Check for the following possibility e The cooking zone was only briefly used and therefore did not become hot enough If the cooking zone is hot please call the customer service centre What should I do if the cooking zone will not switch on or off This could be due to one of the following possibilities e The control panel is partially covered by a damp cloth or liquid e The child safety lock is on What should do if the 8 8 display is illuminated Check for the following e The control panel is partially covered by a damp cloth or liquid To reset press the On Off control sensor 21 Warranty and Service Continued What does it mean
20. s overheated because of abnormal operation M A will be displayed And the Hob will be switched off Should one or more of the cooking zones switch off before the indicated time has elapsed see the section Troubleshooting Other reasons why a cooking zone will switch itself off All cooking zones will immediately switch themselves off if liquid boils over and lands on the control panel The automatic shutoff will also be activated if you place a damp cloth on the control panel In both of these instances the appliance will need to be switched on again using the main power sensor after the liquid or the cloth has been removed 5 Residual heat indicator When an individual cooking zone or the hob is turned off the presence of residual heat is shown with an f for hot in the digital display of the appropriate cooking zones Even after the cooking zone has been switched off the residual heat indicator goes out only after the cooking zone has cooled You can use the residual heat for thawing or keeping food warm Important As long as the residual heat indicator is illuminated there is a risk of AN burns Important If the power supply is interrupted the E symbol will go out and information about residual heat will no longer be available However it may still be possible to burn yourself This can be avoided by always taking care when near the hob 10 Before You Begin Initial cleaning Wipe the ceramic glass surface with a d
21. trol and function indicators Digital displays and indicator lights provide information about settings and activated functions as well as the presence of residual heat in the various cooking zones Safety shutoff A safety shutoff ensures that all cooking zones switch off automatically after a period of time if the setting has not been changed Residual heat indicator An icon for residual heat appears in the display if the cooking zone is so hot that there is a risk of burning Digital displays The four display fields are assigned to the four cooking zones They show the following information B the appliance has been switched on E to selected heat settings E residual heat M the child lock is activated and error message the sensor has been touched for longer than 10 seconds ME error message when the Hob is overheated because of abnormal operation Parts and Features Continued Safety shutoff If one of the cooking zones is not switched off or the heat setting is not adjusted after an extended period of time that particular cooking zone will automatically switch itself off Any residual warmth will be indicated with J for hot in the digital displays corresponding to the particular cooking zones The cooking zones switch themselves off at the following times Cooking setting 1 2 After 6 hours Cooking setting 3 4 After 5 hours Cooking setting 5 6 After 3 hours Cooking setting 7 9 After 1 hour If the Hob i
22. ued Switching the appliance off To completely switch off the appliance use the On Off O control sensor Touch the On Off sensor After switching off a single cooking zone or the entire cooking surface the presence 1 of residual heat will be indicated in the digital displays of the corresponding cooking zones in the form of an E for hot r If the heat setting is at and MH you want to turn the burner off the sensor can be touched one additional time and the heat setting will go to zero For faster adjustment keep your finger on the L or C sensor until the required value is obtained If more than one sensor is pressed for longer than 10 seconds HB will show in the heat setting display To reset touch the On Off O sensor Switching a cooking zone off To switch off a cooking zone return the setting to by using the control panel s heat setting and touch sensors E or L gt 14 Hob Use Continued Using the child safety lock You can use the child safety lock to safeguard against unintentionally turning on a cooking zone and activating the cooking surface The lock control sensor can be used only when the power is on Switching the child safety lock on 1 Touch the amp control sensor for approximately 3 seconds An acoustic signal will sound as confirmation approx 3 sec 8 NG 2 Touch any he
23. when the burner does not glow red e The selected temperature of the cooking zone is maintained by a sensor that cycles the zone on and off so the surface cooking area will not always glow red If you select a low heat setting the heat will cycle on and off more frequently than at higher settings The heat also cycles on and off at the highest setting If you request a service call because of an error made in operating the appliance the visit from the customer service technician may incur a charge even during the warranty period Service Before calling for assistance or service please check the section Troubleshooting If you still need help follow the instructions below Is it a technical fault If so please contact your customer service centre Always prepare in advance for the discussion This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary Please take note of the following information e What form does the problem take Under what circumstances does the problem occur When calling please know the model and serial number of your appliance This information is provided on the rating plate as follows e Model description S N code 10 digits We recommend that you record the information here for easy reference Model Serial number When do you incur costs even during the warranty period e if you could have remedied the problem yourself
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