Radio Shack 420 User's Manual
Contents
1. o 43 971 fm Page 1 Monday August 16 1999 4 12 PM e Cat No 43 971 OWNER S MANUAL ANS Please read before using this equipment System 420 Call Waiting Caller ID RadioShack o JA D A f LIY 43 971 fm Page 2 Monday August 16 1999 4 12 PM Warning To prevent fire or shock hazard do not expose this product to rain or moisture J RISK OF ELECTRIC SHOCK N DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICE ABLE PARTS INSIDE REFER SERVIC ING TO QUALIFIED PERSONNEL insulated dangerous voltage within the product s enclo sure that might be of sufficient magnitude to constitute a risk of electric shock Do not open the product s case This symbol is intended to alert you to the presence of un ating and maintenance instructions are included in the lit This symbol is intended to inform you that important oper N erature accompanying this product Serial Number We recommend you record the system s serial number here The number is on the label on the bottom of the system 1997 Tandy Corporation All Rights Reserved RadioShack is a trademark used by Tandy Corporation WZ e e a V LIS 43 971 fm Page 3 Monday August 16 1999 4 12 PM FEATURES Your RadioShack System 420 Call Waiting Caller ID offers the latest in telephone technology The system disp2. 1999 4 12 PM all calls using the phone company s call forwarding service It displays CALL Fd BUSY if the call was forwarded from a number set to forward calls if the line is busy To see the telephone number of the original caller press READ Out of Area Calls The system displays OUT OF AREA when The call originates from an area or long distance carrier that does not support Caller ID The call is an operator assisted call The call was made using a calling card Note This list might not include all instances that cause OUT OF AREA to appear 21 WZ oe e a V ZS 43 971 fm Page 22 Monday August 16 1999 4 12 PM Private Calls In some areas callers have the option of blocking their Caller ID information When a caller has blocked Caller ID the sys tem displays CPRIVATE CALL instead of the call informa tion Line Error If there is an error in the Caller ID information transmission LINE ERROR appears on the display Note Minor electrical disturbances can affect the caller ID in formation Occasional errors are normal If the system fre quently displays LINE ERROR contact your local telephone company for assistance with the phone line or your local RadioShack store for assistance with the Caller ID sys tem 22 WZ oe e a A NI 43 971 fm Page 23 Monday August 16 1999 4 12 PM Name or Number Only Calls If the Caller ID infor
3. becomes full the oldest messag es are deleted to make room for new messages New Calls If the system has received a call since the last time call infor mation was reviewed see Reviewing Call Records on Page 23 and the latest call information appear on the display and the NEW CALL indicator flashes After about 20 seconds the call information is replaced by the time display 18 WZ oe e a V LIS 43 971 fm Page 19 Monday August 16 1999 4 12 PM Call Waiting If you are using the telephone when a new call comes in the system displays the new call information and the NEW CALL indicator flashes Message Waiting If you have a voice mail message waiting if you subscribe to the telephone company s message waiting service the NEW CALL indicator flashes and MESSAGE appears on the dis play MESSAGE remains on the display until you retrieve the message 19 SP te E e V ZS 43 971 fm Page 20 Monday August 16 1999 4 12 PM Repeat Messages If you have received a call from the same phone number more than once X appears showing the number of repeat calls up to 7 Long Distance Calls The system displays L D C with each long distance call Forwarded Calls The system displays CALL Fd instead of the phone number if the call was forwarded to you from a number set to forward 20 WZ oe e a TA Zs 43 971 fm Page 21 Monday August 16
4. prevent interruption of you phone service LIGHTNING Your system has built in protection circuits to reduce the risk of damage from surges in phone line or power line current These protection circuits meet or exceed FCC requirements However lightning striking the phone line can damage your system Lightning damage is not common However if you live in an area that has severe electrical storms we suggest that you unplug your system during storms to reduce the possibility of damage 31 WZ e e a V LY 43 971 fm Page 32 Monday August 16 1999 4 12 PM RadioShack Limited Warranty This telephone product is warranted against manufacturing defects in material and workmanship for one 1 year from the date of purchase from RadioShack company owned stores and authorized RadioShack franchisees and dealers Within this period bring your RadioShack sales slip as proof of purchase date to any RadioShack store This warranty does not cover damage or failure caused by or attribut able to Acts of God abuse misuse improper or abnormal usage faulty installation improper maintenance lightning or other incidence of excess voltage or any repairs other than those provided by a RadioShack Authorized Service Facility or transportation costs RadioShack is not responsible or liable for indirect special or consequential damages arising out of or in connection with the use or performance of the product or other damages wit
5. you turn this feature on see Turning On Off the VIP Call Spe cial Ring on Page 28 Storing Call Records in the VIP Call List Note The number you store in the VIP call list must be in a Caller ID record If necessary call the person you want to add and ask them to call you back so you can store the record 1 Display the Caller ID record that has the phone number you want to store see Reviewing Call Records on Page 23 2 Press VIP INDEX twice to move the displayed call record to the VIP call list The VIP record number appears on the display After 30 seconds the current time appears Notes If you try to place more than 20 call records in the VIP call list the system displays MEMORY FULL 27 WZ e a V Zl 43 971 fm Page 28 Monday August 16 1999 4 12 PM If you do not press a button within 30 seconds the sys tem automatically returns to the current time display Turning On Off the VIP Call Special Ring 1 Repeatedly press MODE until the system displays either VIP CALL ON or VIP CALL OFF 2 Press READ to switch between the two options Reviewing and Deleting VIP Call Records 1 Repeatedly press MODE until the system displays VIP CALL MODE Note If there are no call records stored in the VIP call list the system displays NO VIP CALL 2 Press REVIEW or N The system displays the number of stored VIP call records To delete all entries from the VIP call li
6. M 2 Plug the triplex adapter into the modular phone jack 3 Plug one end of the supplied modular cord into the TEL LINE jack on one of the systems 4 Plug the other end of the modular cord into either L1 or L2 on the triplex adapter 5 Repeat Steps 3 and 4 to connect another system to the remaining open jack L1 or L2 on the triplex adapter Connecting to an Answering Machine 1 Unplug the answering machine s modular cord from its line jack and plug this cord into the system s TEL LINE jack 2 Plug one end of the supplied modular cord into the sys tem s PHONE jack then plug the other end of the cord into the answering machine s line jack 3 Set the answering machine to answer calls after at least two rings 14 SP to E e e9 V NI 43 971 fm Page 15 Monday August 16 1999 4 12 PM SETTING THE TIME When no call records are displayed the system displays the time The telephone company sets the time with each incom ing call however you can also set the time yourself Follow these steps to manually set the time 1 When the system displays the time press and hold READ until the time flashes on display 2 Press REVIEW to set the hour 3 Press REVIEW to set the minute 4 Press READ to store the setting 15 WZ e e a A NI 43 971 fm Page 16 Monday August 16 1999 4 12 PM ADJUSTING THE DISPLAY CONTRAST 1 Repeatedly press MODE until the system d
7. fm Page 7 Monday August 16 1999 4 12 PM VIP Gall List eR Rem es 26 Storing Call Records in the VIP Call List 27 Turning On Off the VIP Call Special Ring 28 Reviewing and Deleting VIP Call Records 28 Dialing from the VIP Call List 29 Care and Maintenance 0 eee eee eens 30 The FCC Wants You to Know 04 31 Lightning ere tte ta eh ata tate scans 31 7 Z ae A L o 43 971 fm Page 8 Monday August 16 1999 4 12 PM PREPARATION INSTALLING BATTERIES Your system uses two AAA batteries to maintain information in memory during power failures For the longest operation and best performance we recommend you use alkaline bat teries such as RadioShack Cat No 23 555 Cautions Use only fresh batteries of the recommended size and type Do not mix old and new batteries different types of bat teries standard alkaline or rechargeable or recharge able batteries of different capacities When you replace the batteries have fresh batteries on hand before you begin You must install fresh batteries immediately after removing the old batteries otherwise you might lose the information stored in the system When you replace the batteries do not press any but tons on the system after you remove the old batteries Doing so might erase all stored information from the sys tem Never leave dead or weak batteries in the system Bat ter
8. ge waiting and call waiting features you must be in an area where Caller ID message waiting and call waiting services are available and you must subscribe to those services Where Caller ID is offered one or more of the following options are generally available Caller s number only Caller s name only A Caller s name and number For your System 420 s Caller ID memory dial feature to operate you must receive the caller s number p Ais V LIS 43 971 fm Page 5 Monday August 16 1999 4 12 PM READ THIS BEFORE INSTALLATION Your Caller ID system conforms to federal regulations and you can connect it to most telephone lines However each de vice that you connect to the phone line draws power from the phone line We refer to this power draw as the device s ringer equivalence number or REN The REN is shown on the bot tom of your system If you are using more than one phone or other device on the line add up all the RENS If the total is more than five your phone might not ring In rural areas a total REN of three might impair ringer operation If ringer operation is impaired remove a device from the line FCC STATEMENT Your system complies with Part 68 of FCC Rules You must upon request provide the FCC Registration Number and the REN to your phone company These numbers are on the label on the bottom of the system Note You must not connect your system to Coin o
9. h respect to loss of property loss of revenue or profit or costs of removal installation or reinstallation EXCEPT AS PROVIDED HEREIN RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIM ITED WARRANTIES CONTAINED HEREIN Some states do not allow the limitation or exclusion of incidental or consequential damages and some states do not allow limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser There will be charges rendered for repairs to the prod uct made after the expiration of the aforesaid one 1 year warranty period This warranty gives you specific legal rights and you may also have other rights which vary from state to state We Service What We Sell 10 95 RadioShack A Division of Tandy Corporation Fort Worth Texas 76102 2A7 Printed in Hong Kong WZ o a
10. he USOC number of the jack to be installed is RJ11C for a single line phone or RJ14C for a two line phone Note For proper Call Waiting operation connect only one System 420 to a phone line If two or more systems with Call Waiting are on a single phone line the Call Waiting signal can be garbled or not received Other Caller ID systems that do not have the Call Waiting function canbe connected to the same phone line Connecting to a Single Phone Line Follow these steps to connect the system to a single phone line 12 WZ ep V ZS 43 971 fm Page 13 Monday August 16 1999 4 12 PM 1 Unplug the existing telephone s modular cord from the modular phone jack and plug this cord into the system s PHONE jack 2 Plug one end of the supplied modular cord into the sys tem s TEL LINE jack 3 Plug the other end of the cord into the modular wall jack Connecting to a Two line Phone To record information about calls received on a two line phone you can connect two systems using a triplex adapter Cat No 279 402 Each system only records information about calls received on the line to which it is connected Follow these steps to connect two systems to a two line phone 1 Unplug the existing telephone s modular cord from the modular phone jack and plug it into L1 L2 on the triplex adapter 13 WZ oe e a V Zl 43 971 fm Page 14 Monday August 16 1999 4 12 P
11. ies can leak chemicals that can destroy electronic cir cuits Dispose of old batteries promptly do not bury or burn them p Ais TA LIS 43 971 fm Page 9 Monday August 16 1999 4 12 PM 1 Make sure the system is unplugged from the telephone line and AC power 2 Use a Phillips screwdriver to remove the screw in the battery compartment cover on the bottom of the system then remove the cover 3 Insert fresh batteries into the compartment as indicated by the polarity symbols and marked inside the com partment 4 Replace the cover and secure it with the screw Note When appears on the display or the display dims replace the batteries WZ oe e a V NI 43 971 fm Page 10 Monday August 16 1999 4 12 PM CONNECTING THE AC ADAPTER The AC adapter must be connected for the System 420 to op erate Note You must also keep batteries in the system to protect the information stored in memory during power failures Cautions You must use an AC adapter that supplies 9 volts DC and at least 50 milliamps Its center tip must be set to negative and its plug must correctly fit the system s DC 9V jack The supplied adapter meets these specifica tions Using an adapter that does not meet these specifi cations could damage the system or the adapter Always connect the AC adapter to the system before you plug it into the AC outlet and unplug the adapter fro
12. isplays CALLER ID MODE 2 Press either REVIEW button The system displays the total number of stored calls 3 Press and hold READ for about 6 seconds The system shows CONTRAST XX 4 Press REVIEW to increase the contrast up to 15 or REVIEW to decrease it down to 00 5 Press READ to store the setting 16 WZ e a TA NI 43 971 fm Page 17 Monday August 16 1999 4 12 PM STORING YOUR LOCAL AREA CODE You must store your local area code in the system so it does not dial the area code when it dials redials a local call Follow these steps to store your area code 1 Repeatedly press MODE until the system displays AREA CODE 2 Press REVIEW N or REVIEW NV to set the first digit 3 Press READ to store the selected digit the next digit flashes 4 Repeat Steps 2 3 to set the next two digits 5 Press MODE to store the area code 17 WZ e e a V ZS 43 971 fm Page 18 Monday August 16 1999 4 12 PM OPERATION RECEIVING AND STORING CALLS The system displays the current time and date as sent by the telephone company each time it receives a Caller ID record The system also automatically displays all received Caller ID information for every incoming call including the call s time and date As it receives calls it stores the information in the system s memory for later recall The most recent call is 01 When the system s memory
13. lays the cur rent date and time and call information as provided by your lo cal phone company The system has these features Caller ID Memory stores and displays up to 99 incoming phone numbers or up to about 51 incoming names and phone numbers actual capacity depends on information sent Call Waiting the NEW CALL indicator flashes and the dis play shows incoming caller information when you are on the phone Message Waiting the NEW CALL indicator flashes and the display shows that you have a message when someone records a message on your voice mail service Caller ID Memory Dial lets you select a stored phone number from Caller ID memory then dial it with the touch of a button VIP Call List with Distinctive Ring lets you store the phone numbers and names of up to 20 important callers and set the system to ring with a distinctive tone when they call Review Scrolling lets you easily scroll through all call records in Caller ID memory Large Liquid Crystal Display displays three full lines of information including the time the call came in 3 va te E e V lt L o 43 971 fm Page 4 Monday August 16 1999 4 12 PM e Note Your system requires two AAA batteries not supplied to protect its memory during a power outage This system has been tested and found to comply with all ap plicable UL and FCC standards Important Information To use the System s Caller ID messa
14. m the AC outlet before you unplug it from the system Follow these steps to connect the supplied AC adapter 10 WZ e a TA NI 43 971 fm Page 11 Monday August 16 1999 4 12 PM 1 Insert the AC adapter s barrel plug into the DC 9V jack on the back of the system 2 Plug the other end of the AC adapter into a standard AC outlet RESETTING THE SYSTEM Before you use the system the first time or to reset the sys tem s clock any time use a pointed object such as a straight ened paper clip to press RESET on the back of the system 12 00 004A appears This resets the clock and the area code it does not clear any stored call information Note If the system does not work after you reset it remove the batteries this clears all stored call information disconnect the system from the phone line and the AC outlet replace the batteries with fresh ones if necessary then reconnect it and try resetting it again 11 WZ oe e a V ZS 43 971 fm Page 12 Monday August 16 1999 4 12 PM CONNECTING TO THE PHONE LINE The System 420 Call Waiting Caller ID connects to a modular wall jack and your telephone If your telephone wiring does not have a modular wall jack you can update the wiring your self RadioShack stores sell jacks and adapters necessary to convert older wiring methods to modular wiring Or you can have the telephone company update your telephone wiring for you T
15. mation provided includes only the name or only the number the system displays dashes for the missing information CALL RECORDS Reviewing Call Records To see how many calls are stored press REVIEW or when the system displays the time The system displays the number of stored call records 23 SP r E e V ZS 43 971 fm Page 24 Monday August 16 1999 4 12 PM Note If the display does not show the time repeatedly press MODE until the system displays CALLER ID MODE before you press REVIEW or To view individual call records press REVIEW to step back through the calls or REVIEW N to step forward through them Notes If no call information is stored the system displays NO CALL when you press REVIEW or If you do not press a button within 30 seconds the sys tem automatically returns to the time display If a stored phone number is more than 12 characters press READ to see the rest of the phone number Dialing Numbers in Call Records Follow these steps to dial a number stored in a call record 1 Lift your telephone s handset 2 Display the Caller ID record that has the phone number you want to dial see Reviewing Call Records on Page 23 24 WZ oe e a V Zl 43 971 fm Page 25 Monday August 16 1999 4 12 PM 3 Press DIAL REDIAL The system dials the number Notes The system cannot dial a number if the Caller ID record is name o
16. nd distort or melt plastic parts Handle the system gently and carefully Dropping it can damage circuit boards and cases and cause the system to work improperly Keep the system away from dust and dirt which can cause premature wear of parts Wipe the system with a damp cloth occasionally to keep it looking new Do not use harsh chemicals cleaning sol vents or strong detergents to clean your system Modifying or tampering with the system s internal components can cause a malfunction and might invalidate its warranty and void your FCC authorization to operate it If your system is not performing as it should take it to your local RadioShack store for assistance If the trouble is affecting the phone lines the phone company might ask you to disconnect your system until you have resolved the problem 30 WZ oe e a V Zl 43 971 fm Page 31 Monday August 16 1999 4 12 PM THE FCC WANTS YOU TO KNOW In the unlikely event that your system causes problems on the phone line the phone company can temporarily disconnect your service If this happens the phone company attempts to notify you as soon as possible and advises you of your right file a complaint with the FCC Also the phone company can make changes to its lines equipment operations or procedures that could affect the op eration of the system The phone company notifies you of these changes in advance so you can take the necessary steps to
17. nly f the call s area code matches the area code you stored in the system the system does not dial the area code Deleting Call Records You can select and delete individual call records or all call records stored in the system Note When the system s memory is full it automatically de letes the oldest call record as a new call comes in Follow these steps to select and delete a single call record 1 Display the Caller ID record you want to delete Review ing Call Records on Page 23 25 TA oe ep V ZS 43 971 fm Page 26 Monday August 16 1999 4 12 PM 2 Press DELETE twice The system deletes that record and automatically renumbers the remaining call records After 30 seconds the time reappears Note If you do not press DELETE twice within 30 sec onds the system automatically returns to the current time display Follow these steps to delete all call records 1 Press either REVIEW or when the system dis plays the time The system displays the number of stored call records 2 Press and hold DELETE until the system displays NO CALL about 6 seconds All records are deleted VIP CALL LIST Your system lets you save up to 20 phone numbers in its VIP call list area Whenever your system detects a call from one of those 20 numbers it sounds a special ring to alert you once 26 SP to E e e9 V f LY 43 971 fm Page 27 Monday August 16 1999 4 12 PM
18. perated systems Party line systems Most electronic key telephone systems SP te E e V s 43 971 fm Page 6 Monday August 16 1999 4 12 PM CONTENTS Preparation iussi RENE RR alate nra Ra ee RT oe an 8 Installing Batteries llle 8 Connecting the AC Adapter 10 Resetting the System 2 0005 11 Connecting to the Phone Line 12 Connecting to a Single Phone Line 12 Connecting to a Two line Phone 13 Connecting to an Answering Machine 14 Setting the Time 00 000 c eee eee 15 Adjusting the Display Contrast 16 Storing Your Local Area Code 17 Operation a iadu uia i mia apioa m ne Raza a mr 18 Receiving and Storing Calls a na naaa 18 New Gall 21 ro cade ex UR es 18 Call Waiting aana a a 19 Message Waiting sees 19 Repeat Messages sullssllsus 20 Long Distance Calls 5 20 Forwarded Calls llllllselsss 20 Out of Area Calls 2 00200005 21 Private Galls wc 40s a e ee eee 22 ENS ENON seta reif em ex tr eT ee 22 Name or Number Only Calls 23 Call Rec rds 2 ene 1 25 x us hm t vienes 23 Reviewing Call Records 23 Dialing Numbers in Call Records 24 Deleting Call Records 25 6 VA e qp V f LIY 43 971
19. st while the sys tem displays the number of VIP records press and hold DELETE until the system displays NO VIP CALL 3 Repeatedly press REVIEW or The system dis plays the VIP call records stored in the VIP call list To delete an individual record from the list while the sys tem displays the record press DELETE twice within 1 second 28 WZ o e a V LIS 43 971 fm Page 29 Monday August 16 1999 4 12 PM Notes If you do not press a button within 30 seconds the sys tem automatically returns to the current time display If a phone number has more than 12 characters press READ to see the rest of the phone number Dialing from the VIP Call List 1 Lift your telephone s handset 2 Select a VIP call record in the VIP call list then press DIAL REDIAL The system dials the number 29 SP r E e e9 V ZS 43 971 fm Page 30 Monday August 16 1999 4 12 PM CARE AND MAINTENANCE Your RadioShack System 420 Call Waiting Caller ID is an ex ample of superior design and craftsmanship The following suggestions will help you care for your system so your can en joy it for years Keep the system dry If it gets wet wipe it dry immedi ately Liquids can contain minerals that corrode the elec tronic circuits Use and store the system only in normal temperature environments Temperature extremes can shorten the life of electronic devices damage batteries a
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