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Quantum superloader 3 Quick Start Manual
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1. AA Na A 1 68 pin HD SCSI connectors or a Fibre Channel or SAS connector Fan vent Power connector Autoloader remote management Ethernet port u A W N Power switch 12 Autoloader Panel Overviews SCSI Bus Requirements General Information You must connect the SCSI autoloader to one of the following SCSI bus types drive type dependent e Ultra 320 SCSI 3 LVD SE SCSI bus e Ultra 160 SCSI 3 LVD SE SCSI bus Caution The autoloader is not compatible with a High voltage Differential HVD SCSI bus Irreparable damage may occur by attaching an HVD device or controller to a LVD SE device or controller Your SCSI host adapter card must also support the SCSI bus type used to connect the autoloader If you use a LVD SCSI bus use a host adapter card with a connection for a high density HD 68 pin cable Note The maximum number of autoloaders supported per SCSI bus is two The autoloader may not work with multiple SCSI LUNs when attached to a RAID controller The autoloader is not recommended for use with a RAID controller If this situation occurs it is recommended that the autoloader be attached to a separate SCSI bus controller on the host or server Connecting SCSI SAS or Fibre Channel and Power Cables To connect the SCSI SAS Serial Attached SCSI or Fibre Channel and power cables to the autoloader follow these steps 1 Shut down and turn off
2. Preparing for the Installation Before you begin the installation procedure in this section make the following preparations as described in this section e Providing Necessary Tools e Taking ESD Precautions e Preparing for Rack Mounting Providing Necessary Tools Provide the following tools for unpacking and installing the autoloader e 2 Phillips screwdriver e Level e Antistatic wrist strap 2 Preparing for the Installation Taking ESD Precautions Some components within the autoloader contain static sensitive parts To avoid damaging these parts while performing installation procedures always observe the following precautions e Ensure that the work area is free from conditions that could cause electrostatic discharge ESD e Discharge static electricity from your body by touching a known grounded surface such as your computer s metal chassis e Keep the autoloader turned off during all installation procedures e Use an antistatic wrist strap e Keep static sensitive parts in their original shipping containers until ready for installation Look for the ESD sticker to identify static sensitive parts e Avoid touching connectors and other components Note Dry climates and cold weather heating environments have lower relative humidity and are more likely to produce static electricity Preparing for Rack The autoloader can be rack mounted by attaching it directly to stationary cabinet rails Mounting
3. SuperLoader 3 Quick Start Guide The Quantum SuperLoader 3 is an automated storage and retrieval device consisting of a tape drive and up to two tape magazines holding up to eight cartridges each For more information see the Quantum SuperLoader 3 User s Guide PN 81 81317 on the documentation CD provided with your autoloader This quick start guide uses the following conventions Note Notes emphasize important information related to the main topic Caution Cautions indicate potential hazards to equipment and are included to prevent damage to equipment Warning Warnings indicate potential hazards to personal safety and are included to prevent injury This document explains how to unpack the SuperLoader 3 and install it ina standard 19 inch rack _ SS Choosing a Location The autoloader is designed to fit in a standard 19 inch rack using either the long or short brackets depending on the depth of the rack The autoloader uses standard rack mounting hardware Note Itis recommended that you review this entire document prior to beginning the installation SuperLoader 3 Choosing a Location 1 Preparing for the Installation Providing Necessary Tools Taking ESD Precautions Preparing for Rack Mounting 3 Unpacking the Autoloader 4 Checking Accessories Rack Mounting the Au
4. Take the following general safety steps before beginning the rack mount installation 1 Lower the cabinet feet 2 Extend the cabinet anti tip device if available Note An anti tip device may be extendable legs or similar equipment used to stabilize the cabinet This anti tip equipment is to help avoid over balancing the cabinet when installing or removing equipment 3 Ensure that the cabinet and all rack mounted equipment have a reliable ground connection 4 Verify that the total current of all rack mounted components including the autoloader will not exceed the current rating of the power distribution unit or outlet receptacles 5 Secure the help of at least one other person At least two people are required to safely install the autoloader into a rack cabinet Warning Failure to take these safety steps may result in personal injury or equipment damage Preparing for the Installation 3 SuperLoader 3 Quick Start Guide Caution Do not remove the top cover of the autoloader during the installation process Removing the top cover could result in damage to the autoloader Unpacking the Autoloader Before you begin clear a desk or table so that you can unpack the autoloader The Quantum SuperLoader 3 Quick Start Guide has all the necessary information to unpack and inspect your autoloader correctly You also need to select an open 2U computer rack location
5. 0 32 x 1 4 only Autoloader bracket 3 Using rack screws attach a support bracket to the clip nuts on each rear rail see figure 4 Note Be sure to attach the support brackets correctly the side of the bracket with only two holes should be secured to the rail Tighten the screws just enough to hold the support brackets firmly against the rail while still allowing the support bracket to be slightly shifted by hand This shifting will help facilitate the engagement of autoloader brackets as the autoloader is installed in the rack You will fully tighten the screws in step 8 8 Rack Mounting the Autoloader Figure 4 Attaching Support Brackets Clip nuts Support bracket Rack screws Rear rail in rack Outer cover of rack 4 With the help of a second installer insert the autoloader into the rack so that the autoloader brackets slide into corresponding support brackets on the rear rails and the tabs at the front of the autoloader align flush with the clip nuts on the front rails see figure 5 Caution Do not release the front end of the autoloader until it can be secured to the rack Rack Mounting the Autoloader SuperLoader 3 Quick Start Guide Figure 5 Sliding Autoloader into Rack Autoloader bracket Support bracket 5 While the other installer holds the front end of the autoloader secure the front end of the autolo
6. ader to the rack using four rack screws two per tab as shown in figure 6 Tighten the screws just enough to secure the autoloader to the front rails Figure 6 Front Alignment Rack screws Tab one per side 6 Install four screws two per side to secure the support brackets to the autoloader brackets see figure 7 10 Rack Mounting the Autoloader Figure 7 Connecting Support Brackets Support bracket Autoloader bracket 7 Verify that the autoloader is level Adjust as needed 8 When the autoloader is level tighten all screws securing the autoloader to the rack This includes the following e Four screws securing the autoloader tabs to the front rails e Four screws securing the support brackets to the rear rails Four screws securing the autoloader brackets to the support brackets Rack Mounting the Autoloader 11 SuperLoader 3 Quick Start Guide a Autoloader Panel Overviews The front panel allows you to configure the autoloader enter commands and obtain status information Figure 8 Front Panel Overview Power switch Mailslot Front panel LEDs Front panel LCD screen Function keys Left magazine or blank N oO wy A WI N gt Right magazine or blank The Ethernet connector on the back panel allows you to connect to the autoloader remote management interface Figure 9 Back Panel Overview
7. backup software packages require an additional module to communicate with the autoloader robotics e If the host server is connected to a network check with the system administrator before turning off power e Use proper procedures to prevent electrostatic discharge ESD Use wrist grounding straps and anti static mats when handling internal components e Make sure that the host server has an open expansion slot e Make sure that your backup application supports the SCSI Fibre Channel or SAS host adapter e For the SCSI autoloader interface e Depending on the server configuration you may need to change the SCSI ID of the autoloader see Setting the SCSI ID Setting the SCSI ID e Ensure the autoloader is properly terminated If the autoloader is the only SCSI device other than the SCSI host adapter on the selected SCSI bus it must be terminated Likewise if the autoloader is physically the last SCSI device on the SCSI bus it must be terminated Only the devices physically at the beginning and end of the SCSI bus should be terminated If the host is located at the beginning of the SCSI bus the host should already have a terminator installed e Verify the connection between the autoloader and host by going to Settings gt Control Panel gt System gt Hardware gt Device Manager gt Tape Drive and or Media Changer in Microsoft Windows 2000 Microsoft Windows XP and Windows Server 2003 For more information on verifying the co
8. he LTO 4 drive go to e For the VS160 drive go to e For the DLT V4 drive go to e For the SDLT 600 drive go to e For the DLT S4 drive go to After the Installation From the front panel of the autoloader use the menus to set the IP address DHCP or Static Subnet Mask if required Gateway if required SNMP Server optional and Time Server optional The default IP address is 192 168 20 128 The default login and password for the On board Remote Manager is guest and guest For detailed information on the setup operation and administration of your system see the Quantum SuperLoader 3 User s Guide PN 81 81317 A 81 81313 04 A01 Quantum Corp NYSE QTM is the leading global storage company specializing in backup recovery and archive Combining focused expertise customer driven innovation and platform independence Quantum provides a comprehensive range of disk tape media and software solutions supported by a world class sales and service For worldwide support organization As a long standing and trusted partner the company works closely with a broad network of resellers OEMs and other suppliers to For assistance contact Quantum Technical Assistance center North America UK France and Germany EMEA u a n t U m meet customer s evolving data protection needs Backup Recovery Archive It s What We Do 2008 Quantum Corporation All rights reserved Quantum the Quantum logo and all ot
9. her logos are registered trademarks of Quantum Corporation or their respective owners 81 81313 04 A01 May 2008
10. ine blank 10 Turn on the server Connecting SCSI SAS or Fibre Channel and Power Cables 15 SuperLoader 3 Quick Start Guide Setting the SCSI ID Each SCSI device attached to a server or workstation must have a unique SCSI ID from 0 through 7 The default SCSI ID is 5 for the SuperLoader 3 To change the SCSI ID for the SuperLoader 3 1 Ifthe main menu is not already visible press Enter 2 On the main menu scroll to Configuration and press Enter 3 On the Configuration submenu scroll to SCSI ID and press Enter 4 Scroll to the number you want to set as the autoloader s SCSI ID then press Enter Cycle Power new SCSI ID appears on the LCD 5 Press and hold the power button on the front panel until System Shutdown wait 60 sec appears on the LCD Power Off appears on the LCD then the autoloader shuts off 6 Press the power button again to power on the autoloader The new SCSI ID is now in effect Preparing the Host and Verifying the Connection If necessary install a SCSI Fibre Channel or SAS host adapter software and compatible drivers Refer to the manuals for the host computer and SCSI Fibre Channel or SAS host adapter for detailed instructions In addition follow these general guidelines e When the host server is powered on install software and or drivers that are compatible with the autoloader see Windows Operating System Support Software compatibility information is available at www quantum com Most
11. ke sure that the last device on the SCSI bus is properly terminated 5 Attach one end of your Ethernet cable to the Ethernet port on the back panel of the autoloader for remote management 6 Attach the other end of the Ethernet cable to your host network port or router 7 Attach the female connector of the power cable to the power connector on the back panel of the autoloader 8 Plug in the power cable to the nearest properly grounded power outlet Caution Whenever you power cycle the autoloader allow 10 seconds before turning the power back on The power supply requires at least two to three seconds for the capacitors to discharge This ensures a complete system reset on power down and may avoid system errors 9 Turn on the autoloader by setting the power switch on the back panel to the ON position and pressing the power switch on the front panel Turn on any other devices you turned off earlier Check the LCD screen to make sure the autoloader is receiving power If it is not check the power connections and your power source During the Power on Self Test POST both LEDs are illuminated briefly followed by only the Ready Activity LED flashing When the initialization sequence is complete the LCD screen displays the Home screen Note The autoloader will not complete the initialization sequence unless both tape magazine openings are properly closed You can use two magazines or one magazine and one magaz
12. near the server that will host the autoloader Caution If the room in which you are working differs from the temperature in which the autoloader was shipped or stored by 15 C 30 F or more let the autoloader acclimate to the surrounding environment for at least 12 hours before removing it from the shipping carton Caution If your unit was ordered as a one magazine autoloader be sure to remove the plastic shipping insert from the magazine bay before connecting or operating your autoloader Insert either a magazine or a magazine blank into the bay The autoloader will not function without both magazine bays equipped with either a magazine or a magazine blank Carefully unpack and inspect your new Quantum SuperLoader 3 by doing the following 1 Inspect the shipping box for damage If you notice any damage report it to the shipping company immediately 2 Open the shipping box and remove the accessories package Set the accessories package aside for now 3 Lift the autoloader and padding out of the box and place it on the work surface top facing up Do not set the autoloader on either end or sides 4 Carefully remove the shipping padding from the left and right sides of the autoloader Then remove the bag from the autoloader 5 Remove the foam insert from the magazine bay of the autoloader Save the packing materials in case you need to move or ship the autoloader in the future Note If the c
13. nnection of SCSI devices consult the operating system documentation Windows Operating System Support There are two device drivers associated with the SuperLoader 3 autoloader One for the autoloader itself and a second for the tape drive within the autoloader Note Device drivers are required if you intend to use the Microsoft Windows native backup application Commercial backup applications provide all necessary device driver support Refer to www quantum com for a list of compatible backup applications Please note that Microsoft Windows NT does not include native support for autoloaders A backup application must be used if using the SuperLoader 3 under Microsoft Windows NT Autoloader Device Driver For the SuperLoader 3 device driver go to e http www quantum com ServiceandSupport SoftwareandDocumentationDownloads SuperLoader3 Index aspx Drivers Tape Drive Device Driver For the tape drive within the autoloader device driver go to one of the following e For the LTO 2 drive go to http www quantum com ServiceandSupport SoftwareandDocumentationDownloads LTO 2Drives Index aspx Drivers e For the LTO 3 drive go to http www quantum com ServiceandSupport SoftwareandDocumentationDownloads LTO 3Drives Index aspx Drivers e For the HP LTO 4 SCSI drive go to Software and Driver Downloads at the HP Web site Windows Operating System Support 17 SuperLoader 3 Quick Start Guide For t
14. on common rack hole types Table 1 Rack Hole Types Figure Description fy Square rack holes are the most il common type of rack holes They can accept either cage nuts which mount from the back of the rail or clip nuts which clip on from the side of the rack rail Cage nut ji Through holes require clip nuts Clip nut to accept mounting hardware Threaded holes require neither cage or clip nuts to accept mounting hardware Note The rails within the rack have a hole pattern that repeats throughout the rail 1 Install two clip nuts 1 75 in 44 45 mm apart onto each of the four rails of the rack making sure that you install each pair of clip nuts at exactly the same level see figure 2 6 Rack Mounting the Autoloader Figure 2 Installing Two Clip Nuts Clip nut Outer covers of the rack 1 75 in 44 45 mm Rail Clip nut 2 Select the long or short autoloader brackets depending on the depth of the rack and then attach them to the rear of the autoloader see figure 3 Use the long autoloader brackets 72 A226 A when the distance from the front mounting rail to the rear mounting rail is less than 30 25 in 76 84 cm Otherwise use the short autoloader brackets 72 A225 A Rack Mounting the Autoloader 7 SuperLoader 3 Quick Start Guide Figure 3 Attaching Autoloader Brackets Autoloader Screws 1
15. over must be taken off there are 26 screws that need to be removed 4 Unpacking the Autoloader Checking Accessories The following accessories are shipped with the Quantum SuperLoader 3 Quantum SuperLoader 3 Quick Start Guide SCSI tape drive kits e SCSI host or server cable e SCSI terminator not included with Serial Attached SCSI Fibre Channel tape drive kits e Fibre Channel cable Ethernet cable Hardware to rack mount the autoloader see figure 1 e Four autoloader brackets two long and two short to accommodate different rack depths e Two support brackets e Two sets decimal and metric of four support bracket 10 32 x 1 4 inch button head screws two per support bracket TORX L Key drivers T8 and T10 One magazine blank Power cable Documentation CD containing all of the documentation in Adobe Portable Document Format PDF Bar code labels You will also need the following parts that were shipped with your rack Figure 1 Rack Mount Hardware brackets 72 A225 A Eight clip nuts Eight rack screws Support brackets 74 60605 01 Short autoloader Long autoloader brackets 72 A226 A Support bracket screws 72 A348 A 4 or 90 60227 50 4 Unpacking the Autoloader 5 SuperLoader 3 Quick Start Guide Rack Mounting the Autoloader This section provides the steps for attaching the autoloader directly to the stationary rails of a rack Refer to table 1 for information
16. the selected server Turn off all attached accessory devices such as printers and other SCSI devices 2 Attach one end of the SCSI cable included in the accessory kit to one of the connectors on the back panel of the autoloader see figure 12 3 Attach the other end of the SCSI cable to the connector on the SCSI host adapter or to the connector on the previous device on the SCSI bus Note If your autoloader is equipped with a Fibre Channel or SAS tape drive a Fibre Channel see figure 10 or SAS see figure 11 cable replaces the SCSI cable and terminator SCSI Bus Requirements 13 SuperLoader 3 Quick Start Guide Figure 10 Cable Connectors Fibre Channel Tape Drive Fibre Channel cable Ethernet cable Figure 11 Cable Connectors SAS Tape Drive SAS cable Ethernet cable Figure 12 Cable Connectors SCSI Tape Drive Ethernet cable 14 Connecting SCSI SAS or Fibre Channel and Power Cables If the supplied SCSI cable does not fit the connector on your SCSI host adapter you either have an incompatible SCSI host adapter or you need to purchase a cable adapter Contact your service representative or your SCSI host adapter manufacturer for information 4 Attach the terminator to the remaining SCSI connector on the back panel see figure 12 of the autoloader if the autoloader is the last or only device on the SCSI bus Otherwise attach the cable to the next device on the SCSI bus Ma
17. toloader 6 Autoloader Panel Overviews 12 SCSI Bus Requirements 13 General Information 0008 13 Connecting SCSI SAS or Fibre Channel and Power Cables 13 Setting the SCSI ID seseeeee 16 Preparing the Host and Verifying the Connection Operating System Support 17 Autoloader Device Driver 17 Tape Drive Device Driver 17 After the Installation SuperLoader 3 Quick Start Guide Choose a location that meets the following criteria Criteria Description Rack requirements Standard 19 inch rack Room temperature 10 35 C 50 95 F Power source AC power voltage 100 127 VAC 200 240 VAC Line frequency 50 60 Hz Note Locate the AC outlet near the autoloader The AC power cable is the product s main disconnect device and must be easily accessible at all times Weight 14 1 kg 31 Ib unloaded 17 2 kg 38 Ib loaded with 2 magazines 16 cartridges Air Quality Minimize sources of particulate contamination Avoid areas near frequently used doors and walkways cooling or exhaust vents stacks of supplies that collect dust printers and smoke filled rooms Caution Excessive dust and debris can damage tapes and tape drives Humidity 20 80 RH non condensing Clearance Back Minimum of 43 2 cm 17 in Front Minimum of 68 6 cm 27 in Sides Minimum of 5 08 cm 2 in
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