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Quantum 200D/400D User's Guide

1. ie Clear Error Log function ii Copy Dump to Tape function Create FMR Tape function nono nonncnnncnnos diagnostics Drive R W Diagnosti aoi td a 27 efror COS mir tartas 46 Fast R W Diagnostic iii 42 Force Drive Dump Function i 33 mode EIB 3 ua ies ee pene e a e ina E 27 mode starting ii ad 26 SCSI Wrap Test Function Starting eet Test Cartridge and Media Test Head i dete cete dete dne dius 44 dimensions Aeren 50 Display Error Code Log function ii 25 drive Cleanings osi ee EI edi abbia te EN data transfer T liga electrical interface eee operating conditions INS type electrical idad ido environmental attributes Error Code listing Exit Maintenance Mode function Fast R W Diagnostic function i 25 firmware PMR WAP eC ere notre e ER REPERI 37 UPC ALG ee e eerte a ee 29 Force Drive Dump function i 25 front panel about ese di soi re ie a 3 host adapter installitig el Ra 10 Door il installing 13 DUALLY MEM 50 I Insert Cartridge function i 25 installing host SOftWate iii EE LTO Standalone multiple units D UNPACKING iii RT A e interface cable connecting iui NEES dE anida m 10 L LCD abouti e C Oe es 4 E 18 LED ee 17 loadin
2. After you select this function Press the Unload button to view the most recent error code Press the Unload button again to view the successive error codes If you press the Unload button after the tenth error code is shown the drive will exit this function as well as the Maintenance Mode function If there are no errors in the log the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD Maint Mode Select Exit Maint Mode To exit this function and Maintenance Mode press and hold the Unload button for two seconds Troubleshooting and Diagnostics 39 Clear Error Log To select the Clear Error Log function perform the following steps 1 Verify that the drive is in Maintenance Mode shown when the Status LED is solid amber 2 Press the Unload button once per second until the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD Maint Mode Select Clear Error Log 3 Press and hold the Unload button for two seconds to select Clear Err Log The drive erases all errors from the error log and the front panel indicators briefly display the following Indicator State Character or Message Status LED Amber solid Single character display A flashing LED Clear Error Log Completed Then your LTO standalone exits Maintenance Mode and the front panel indicators display the followin
3. Use this function to direct the drive to erase the firmware data on a scratch data cartridge and rewrite the cartridge memory on tape This turns the cartridge into a valid scratch data cartridge To select the Unmake FMR Tape function perform the following steps 1 Verify that the drive is in Maintenance Mode shown when the Status LED is solid amber 2 Press the Unload button once per second until the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD Maint Mode Select Unmake FMR Tape 3 Press and hold the Unload button for two seconds to select Unmake FMR Tape The front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD Unmake FMR Tape Load Drv FMR Tape Troubleshooting and Diagnostics 37 38 4 Within 60 seconds insert the FMR cartridge or the drive will exit Maintenance Mode After you insert the cartridge the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD Unmake FMR Tape Tape Loading p while the drive loads the FMR tape then erases the firmware on the tape then rewrites the header in the cartridge memory to change the cartridge to a valid scratch data cartridge If the operation is successful the front panel indicators display the following Indicator State Character or Message Status LED A
4. 1 Verify that the drive is in Maintenance Mode shown when the Status LED is solid amber 2 Press the Unload button once per second until the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD Maint Mode Select SCSI Wrap Inst Plug Before selecting this function attach a SCSI wrap plug not provided in accessory kit contact ATAC to the drive SCSI connector in place of the SCSI cable 3 Press and hold the Unload button for two seconds to select SCSI Wrap Test The drive automatically starts the test The front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD SCSI Wrap Running If the test is successful the test will loop and begin again 4 Press the Unload button The front panel indicators display the following Indicator State Character or Message Status LED Amber solid Then the drive will exit Maintenance Mode LCD Ultrium Tape Drive Drive Empty 36 Troubleshooting and Diagnostics If the test fails the front panel indicators display the following State Character or Message Status LED Amber flashing LCD Error Drive SCSI Bus Error Then the drive will exit Maintenance Mode To resolve the error refer to Table 4 2 Error Codes elsewhere in this chapter To clear the error cycle remove then reapply power to the LTO standalone Unmake FMR Tape
5. F or to extreme low temperatures Keep the unit away from direct sunlight strong magnetic fields excessive dust humidity and electronic electrical equipment which generate electrical noise Hold the AC power plug by the head when removing it from the AC source outlet pulling the cord can damage the internal wires Use the unit on a firm level surface free from vibration and do not place anything on top of unit Blank Page vi Table of Contents COPAN A ria 11 Regulatory No td lii FCC Notices USA Only iii UL EE iii EE GEET IC Notice Canada Only k EN 55022 Compliance Czech Republic Only iv E et iv Declaration of Conforttiity 5 2o nae dade cade ede e eR de ep o de bn p deine iv Safety Notices Warnings IS EE v Table EE vii List of Figures i List of Tables o al Lilian hola aa allenare 1 Equipment Description 10 ii EO rab p Re eto en da Drive Technology and Capacity Options SCSI Interface Front Panel Controls and Indicators ii 3 Rear Panel Controls and Conmectorg i 5 ETO Tape Cartridges eric ii X e e SEI CORANO IO 5 Environmental and Shipping Information essere eene neret 5 A AS A E RARO 6 Handling the Cartridges 5 2 ceded e lebe den ARI L I adno f ise mere 7 Other Requirements tei ie ere Rae A ee o des SCSI Host Adapter Application Software istallato ott tette t over em oli lena
6. Methods of Measurements of Radio Interference Characteristics of Information Technology Equipment This system is EN 55022 Class B device CISPR 22 EN 50081 1 Electromagnetic compatibility Generic emission standard Part 1 Residential commercial and light industry EN 55024 1998 Information technology equipment Immunity characteristics Limits and methods of measurements IEC 60950 1991 A 1 A2 A3 A4 Safety of Information Technology Equipment including Electrical Business Equipment Declaration of Conformity The signed Declaration of Conformity is on file with Advanced Digital Information Corporation 17275 NE 67th Court Redmond Washington 98052 and ADIC Europe ZAC des Basses Auges 1 rue Alfred de Vigny 78112 Fourqueux Safety Notices Warnings This symbol should alert the user to the presence of dangerous voltage inside the product that might cause harm or electric shock RISK OF ELECTRIC SHOC DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL Caution All safety and operating instructions must be read before this product is operated and must be retained for future reference This unit has been engineered and manufactured to assure your personal safety Improper use can result in potential electrical shock or fire hazards To maintain the safe
7. SCSI ID on each device in order from 0 to 15 on each SCSI bus to confirm that no two devices have the same ID number assigned Note The SCSI Host Adapter is normally set to SCSI ID 7 so this ID is usually not available for a device 12 Installation Check the SCSI Bus Termination SCSI buses require termination at each end for proper operation A typical external subsystem installation would be terminated at the SCSI host adapter and at the last device in the chain If an external device is being used with an internal device on the same channel the SCSI host adapter would now be in the middle of the bus rather than at the end In this case the termination would be at the internal device and at the last drive in the external chain Remove the terminators on the SCSI host adapter Refer to the SCSI host adapter manual for directions on removing the terminators on the board Connecting Power and Turning the Autoloader On 1 Plug the power cord into the back of the LTO standalone 2 Plug the power cord from the LTO standalone into a GROUNDED electrical outlet 3 Plug the power cord from the host system into the same GROUNDED electrical circuit if possible Computers and peripherals should always share the same grounds 4 Turn power on 5 After the LTO standalone completes its Power on Self Test POST turn on the power to the host system Installing the Host Software Refer to the host software installation guide and ins
8. blinking will appear on the single character display and the Status LED will be flashing amber and the LCD will display ERROR Media Error after the drive loads the tape After several seconds the drive will then unload the cartridge and exit Maintenance Mode 2 d ri f 2 If the function is successfully completed LI appears temporarily on the single character display and the drive exits Maintenance Mode If the function fails the Status LED will flash amber an error code will be shown on the single character display and the drive exits Maintenance Mode To resolve an error refer to Table 4 2 Error Codes elsewhere in this chapter To clear an error cycle remove then reapply power to the LTO standalone Exit Maintenance Mode To select the Exit Maintenance Mode function perform the following steps 1 Verify that the drive is in Maintenance Mode shown when the Status LED is solid amber The front panel indicators will display the following Indicator State Character or Message Status LED Amber solid Maint Mode Select Exit Maint Mode With L on the single character display press and hold the Unload button for three seconds to force the drive to exit Maintenance Mode the Status LED is solid green The drive also exits Maintenance Mode automatically after it has completed a function or after 10 minutes if no action has occurred Drive R W Diagnostic Use this function to direct the drive to execute bui
9. dee eee ae uae e Fes ee 24 Fable 4 2 Error Codes and Messages sissi 46 xi Blank Page xii Chapter Introduction This Chapter FJ provides a physical description of the switches indicators and connectors on the front and rear panels of the LTO standalone TJ describes other requirements additional hardware and software needed to use the LTO standalone device Equipment Description The LTO standalone is a SCSI compatible high performance tape cartridge device designed for storage of near line and off line data The LTO standalone is equipped with a 2 line by 20 character back lit LCD display LCD The LCD displays drive status messages error messages and drive Power On Self Test POST result messages The LTO standalone uses a 7 segment single character LED single character display to communicate error conditions and informational messages The LTO standalone also includes Flash EEPROM technology that allows you to easily update firmware onsite from tape or from the host Drive Technology and Capacity Your LTO standalone is equipped with one of the following drives LTO 200D o Contains an IBM TotalStorage Linear Tape Open LTO Ultrium 1 tape drive o When used with generation 1 tape cartridges the native capacity is 100 GB 200 GB compressed assuming 2 1 compression LTO 400D o Contains an IBM TotalStorage LTO Ultrium 2 tape drive o W
10. more than one LTO standalone unit on the same SCSI bus connect each unit to the previous unit with an interface cable The connection sequence between the units is not critical Refer to Figure 2 1 on the following page to see a configuration setup Note Don t forget to install the SCSI terminator on the last device in the chain 10 Installation Unit 4 SCSI ID 3 SCSI Terminator SCSI Cables Unit 2 SCSI ID 1 E Host Computer Figure 2 1 Cable Diagram for Four LTO Standalone Units Installation 11 Setting the SCSI ID The SCSI ID of the LTO standalone may need to be changed depending upon factors in the setup operating system and number of SCSI devices on the bus Each device on the bus must have its own address See Figure 2 2 Notes The SCSI ID has been factory preset to 0 All devices on a SCSI bus must be set to a unique ID SCSI ID Switch 1A a Figure 2 2 SCSI ID Switch Note The LTO standalone can be set to any SCSI ID between 0 and 15 The SCSI ID switch is located on the rear of the LTO standalone see Figure 2 2 Use a small pointed object to press either the button on the bottom or the minus button on the top of the switch to select the proper ID Count the
11. television reception Using shielded cables ensures that you maintain the appropriate FCC radio frequency emissions compliance for a Class A device or FCC Certification for a Class A device of this product The following information is provided on the device or devices covered in this document in compliance with FCC regulations Product Name LTO 200D or LTO 400D Model number LTO 200D or LTO 400D Company name Advanced Digital Information Corporation PO Box 97057 Redmond WA 98073 9757 USA 425 881 8004 Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installati
12. the Fast R W Diagnostic the front panel indicators display the following Indicator State Character or Message Status LED Amber flashing LCD Error Drive Problem Troubleshooting and Diagnostics 43 The drive unloads ejects the cartridge exits Maintenance Mode and the front panel indicators display the following State Character or Message Status LED Amber flashing LCD Ultrium Tape Drive Drive Empty To resolve the error refer to Table 4 2 Error Codes elsewhere in this chapter To clear the error cycle remove then reapply power to the LTO standalone Test Head Use these tests to ensure that the drive head and tape carriage mechanics are working correctly To select the Test Head function perform the following steps 1 Verify that the drive is in Maintenance Mode shown when the Status LED is solid amber 2 Press the Unload button once per second until the front panel indicators display the following State Character or Message Status LED Amber solid LCD Maint Mode Select Test Head 3 Press and hold the Unload button for two seconds to select Test Head The front panel indicators display the following Indicator State Character or Message Status LED Amber solid ECD Test Head Load Scratch Tape Within 60 seconds insert a scratch data cartridge or the drive will exit Maintenance Mode 44 Troubleshooting and Diagnostics After you insert the scratch cart
13. the following room environment conditions Temperature of 20 C to 5 C 68 F to 9 F Relative humidity of 50 20 Introduction 5 The best storage container for unused cartridges is the original shipping container The plastic wrapping prevents dirt from accumulating on the cartridges and partially protects them from humidity changes You can store tape cartridges in the maximum environmental conditions for up to four weeks without damaging the data or the cartridge Do not store cartridges for an extended time period in maximum temperature and humidity conditions When you ship a cartridge place it in a sealed moisture proof bag to protect it from moisture contaminants and physical damage Ship the cartridge in a shipping container that has enough packing material to cushion the cartridge and prevent it from moving within the container Table 1 3 lists the recommended environment for operating storing and shipping LTO Ultrium data cartridges Table 1 3 Recommended Operating Storing and Shipping Environment Environmental Operating Storage Factor Temperature 10 C to 40 C 16 C to 32 C 23 C to 49 C 50 F to 104 F 61 F to 90 F 9 F to 120 F Relative humidity 20 to 80 20 to 80 20 to 80 noncondensing Wet bulb temperature 26 C 26 C 26 C 79 F 79 F 79 F Write Protect Switch Figure 1 3 LTO Data Cartridge Write Protect Switch The write protect switch is used
14. to prevent recording over existing data To prevent recording or deleting set the write protect switch to the closed position 1 The drive senses the position of the switch and will not allow writing in this position When installing cartridges in your LTO standalone place the switch in the open position unless you do not wish to record on a specific cartridge To set the write protect switch slide it left or right to the desired position If the switch is set to data cannot be written to the tape aj If the switch is set to D data can be written to and read from the tape Cautions Always remove any cartridge from the drive before turning off the host system power Failure to remove a cartridge can result in cartridge and drive damage When a cartridge is removed from the drive return it to the plastic case to prolong the cartridge life 6 Introduction Handling the Cartridges Incorrect handling or an incorrect environment can damage the magnetic tape or the cartridges To avoid damage to your tape cartridge and to ensure the continued high reliability of your LTO standalone pay attention to the following guidelines Before using a cartridge let it acclimate to the normal operating environment for at least 24 hours Ensure that all surfaces of a cartridge are dry before inserting it into drive Do not insert a damaged cartridge into the drive A damaged cartridge can interfere with the reliability of the drive Befo
15. ED Amber solid LCD Drive R W Diagnostic Writing p which alternates with Drive R W Diagnostic Locating j After several minutes Drive R W Diagnostic Reading p which alternates with Drive R W Diagnostic Locating p until the test finishes 28 Troubleshooting and Diagnostics The drive takes approximately 20 minutes to complete the tests If the diagnostics complete successfully it will loop and begin again 5 Press and hold the Unload button for several seconds When the loop ends 0 will appear temporarily on the single character display The drive will rewind then unload the cartridge and exit Maintenance Mode The front panel indicators will display the following Indicator State Character or Message ER Passed EN followed by mise Lee LCD Ultrium Tape Drive Drive Empty If an error occurs while the drive is running the Drive R W Diagnostic the front panel indicators will display the following Indicator o State Character or Message Status LED Amber flashing LCD Error Drive Problem The drive will unload and eject the cartridge exit Maintenance Mode and the front panel indicators will display the following Indicator State Character or Message Status LED Amber flashing Ultrium Tape Drive Drive Empty To resolve the error refer to Table 4 2 Error Codes later in this chapter To clear the error cycle remove then reapply power to the LTO standalone Update Drive
16. Firmware from FMR Tape To select the Update Drive Firmware from FMR Tape function perform the following steps 1 Verify that the drive is in Maintenance Mode shown when the Status LED is solid amber Troubleshooting and Diagnostics 29 30 Press the Unload button once per second until the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD Maint Mode Select Update Drive FW Press and hold the Unload button for two seconds to select Update Drive Firmware from FMR Tape The front panel indicators will display the following Indicator State Character or Message Status LED Amber solid LED Update Drive FW Load Drive FMR Tape Within 60 seconds insert the FMR cartridge or the drive will exit Maintenance Mode When you have inserted the FMR cartridge the drive begins loading the cartridge and the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD Update Drive FW Tape Loading After the cartridge is loaded the front panel indicators display the following Indicator State Character or Message Status LED Amber flashing at 2 Hz PEN Update Drive FW Locating followed by Update Drive FW Reading The drive will load the updated firmware from the FMR tape into its erasable programmable read only memory EPROM area Troubleshooting and Diagnostics If the u
17. LTO Standalone User s Guide LTO 200D and LTO 400D 65 Advanced Digital Information Corp Copyright Notice O 2003 ADIC The information contained in this document is subject to change without notice This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without prior written consent of ADIC ADIC shall not be liable for errors contained herein or for incidental or consequential damages including lost profits in connection with the furnishing performance or use of this material whether based on warranty contract or other legal theory All trademarks within this document are the property of their respective owners Copyright Notice Europe 2003 ADIC Europe All rights reserved No part of this document may be copied or reproduced in any form or by any means without prior written permission of ADIC Europe ZAC des Basses Auges 1 rue Alfred de Vigny 78112 Fourqueux France ADIC Europe assumes no responsibility for any errors that may appear in this document and retains the right to make changes to these specifications and descriptions at any time without notice This publication may describe designs for which patents are pending or have been granted By publishing this information ADIC Europe conveys no license under any patent or any other right ADIC Europe makes no representati
18. OST results Provides information about the state of the drive The Status LED is either green or amber and can be solid or flashing refer to Table 3 2 in Chapter 3 Operation and Maintenance for a description of the Status LED states Blank off during normal operation the single character display presents a single character code for Diagnostic or maintenance functions Error conditions and informational messages LTO 400D only The Single Red dot is located on the single character display When it is on the drive has created a dump For information on copying the dump to a tape see Maintenance Mode The Unload button enables you to perform several functions Press the Unload button once to start a manual unload of the tape Note During a rewind and eject operation your LTO standalone will not accept SCSI commands from your host Press the Unload button three times within one second to place your LTO standalone in Maintenance Mode refer to Chapter 4 Troubleshooting and Diagnostics for a description of Maintenance Mode functions and a description of the functions the Unload button can perform while in this mode Note While in Maintenance Mode your LTO standalone will not accept SCSI commands from your host Press and hold the Unload button for 10 seconds while your LTO standalone is in normal operating mode to force a drive dump save a microcode trace The drive places the dump data into a special dump area where it i
19. be placed in Maintenance Mode To continue placing the drive in Maintenance Mode perform the previous step Diagnostic or Maintenance Functions To select a diagnostic or maintenance function 1 Verify that the drive is in Maintenance Mode shown when the Status LED is solid amber 2 Press the Unload button once per second until the specific function code appears on the single character display and the function name appears on the second line of the LCD as shown in the following table Indicator State Character or Message Status LED Amber solid Single character display Function Code Maint Mode Select Function Name Drive R W Diagnostic Note If you cycle past the desired function code press the Unload button once per second until the function code reappears on the single character display 3 Press and hold the Unload button for three seconds The drive will perform the function you selected 4 Ifthe function requires you to insert a cartridge C will appear on the single character display and the LCD will display a message that prompts you to insert a cartridge Within 60 seconds insert a cartridge or the drive will exit Maintenance Mode 26 Troubleshooting and Diagnostics Notes If the function requires you to insert a cartridge will appear on the single character display Within 60 seconds insert a cartridge or the drive will exit Maintenance Mode If you insert an invalid or write protected cartridge a
20. ce host adapter card installed in the computer either directly to the UO connector on the card or as part of an existing SCSI bus The host adapter you choose must support the same SCSI interface as your LTO standalone LVD SE or HVD The need for additional host adapter features will depend on your host system requirements If you are not sure about your host adapter requirements please call the ADIC Technical Assistance Center ATAC and ask for assistance Caution SE and LVD SE SCSI devices are not compatible with HVD SCSI devices Equipment damage may occur if you connect your ADIC LTO standalone to an incompatible SCSI bus Note In the United States and Canada call ATAC at 800 827 3822 In Europe call ATAC at 800 9999 3822 Application Software A variety of backup and data storage software is available for use with your LTO standalone The software you use will depend upon your storage needs and the system you are using Please check with ADIC Sales or Customer Assistance if you have a question concerning the compatibility of a particular software package Now you are ready to connect the LTO standalone to your host computer Follow the instructions provided in the next chapter Introduction 7 Blank Page 8 Introduction Chapter Installation This Chapter O Explains the steps necessary to install and test the LTO standalone devices O Provides a symbol next to each step verified as correct U
21. d eject the cleaning cartridge indicating that the cleaning cartridge should be removed Follow the Removing the Data Cartridge procedure elsewhere in this chapter to remove the cleaning cartridge from the drive Note Loading the cleaning cartridge into the drive at the end of its cleaning cycle will result in a failed or shortened cleaning operation If L is still displayed on the single character display replace the cleaning cartridge and clean the drive again Cleaning the Enclosure The outside of the enclosure can be cleaned with a damp towel If a liquid all purpose cleaner is used dry with a towel Do not spray the enclosure Operation and Maintenance 21 Blank Page 22 Operation and Maintenance Chapter Troubleshooting and Diagnostics This Chapter 1 Lists a number of common problems and the actions to take to correct them 1 Explains what to do when technical support is needed 23 Troubleshooting Chart If the LTO standalone fails during POST or operation use the following table to determine the problem and the action to take Table 4 1 Troubleshooting Chart Condition The host system does not recognize the LTO standalone unit The LTO standalone unit does not power up Undetermined fatal or nonfatal errors have been detected The single character display Possible cause The system may not be configured to recognize the SCSI ID The SCSI ID might not be unique The pa
22. display is blank during normal operation of the drive Maximum operating temperature was exceeded Error Cooling Problem Externally supplied power exceeds the specified voltage limits Error Power Problem A firmware error occurred Error F W Problem 46 Troubleshooting and Diagnostics No action required Remove any blockage that prevents air from flowing freely through the drive Ensure that the operating temperature and airflow is within the specified range refer to Appendix A Specifications for the operating temperature range If the operating temperature is within the specified range and the problem persists contact ATAC Ensure that the power connector is properly seated Ensure that the proper DC voltages are being applied within the tolerances allowed If the proper voltages are being applied and the problem persists contact ATAC Collect a drive dump from one of the following e Server Ultrium Tape Drive select Function code J Power the drive off and on then retry the operation that produced the error If the problem persists download new firmware and retry the operation If the problem still persists read a drive dump then call your next level of support Error Drive FW Prob Error Drive Problem Error Drive Media Prob Error Media Problem Error Drive SCSI Problem Error Drive SCSI Problem Firmware or drive problem A drive hard
23. dity IethOVIfig uil OR eed e ae eda os oru temperature write protect temperature oes Test Head diagnostic function eeeeseeseneeeeereeeeeeeeeeeeee 47 Test Head futctiol tertie roe it es 25 Test Media function 25 troubleshooting E e DEE 24 diagnostics eren nre nre 25 maintenance mode sese eene 25 U unload button about cue Di e ERO REOR RU EROR 4 Unmake FMR Tape function ine 26 Update Drive Firmware function esse 25 Use Cleaning Tape LEID 21 V ViADTAtON 246 EOS iia AES 50 W WATTINES EE weight write enabled write protect D EE 20 tape catridges x2 er te rae eese ee des 6 Index 53
24. ely Write Protection of the Data Cartridge Outside of the Drive Move the Write Protect switch to the right to write protect the cartridge Data cannot be written to or erased from the cartridge Move the Write Protect switch to the left to make the cartridge write enabled Data can now be written to or erased from the cartridge assuming it is not already software write protected Removing the Data Cartridge To unload a cartridge from the drive perform the following steps A Push the Unload button The front panel indicators will display the following Indicator State Character or Message Status LED Green flashing LCD Cartridge Unloading In Progress O When the cartridge is ejected from the drive remove the cartridge Caution After the cartridge is removed from the drive return it to its plastic case to prolong the cartridge life 20 Operation and Maintenance Cleaning the Drive Head The LTO standalone is a highly sophisticated unit No routine maintenance is required apart from periodically cleaning the drive head Pr z whenever L appears on the single character display To clean the head use an approved LTO Ultrium Cleaning Cartridge Insert the cleaning cartridge in the drive following the Loading the Data Cartridge procedure described elsewhere in this chapter The drive will automatically clean the head When the cleaning operation is complete the drive will automatically unload an
25. enance Mode by observing that the Status LED is illuminated solid amber Troubleshooting and Diagnostics 31 2 Press the Unload button once per second until the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD Maint Mode Select Create FMR Tape Caution If you select this function the drive will overwrite existing firmware on the scratch data cartridge 3 Press and hold the Unload button for two seconds to select Create FMR Tape The front panel indicators will display the following State Character or Message Status LED Amber solid LCD Create FMR Tape Load Scratch Tape 4 Within 60 seconds insert a scratch data cartridge that is not write protected or the drive will exit Maintenance Mode After you insert the cartridge the front panel indicators display the following Indicator State Character or Message Status LED Amber solid Single character display 3 flashing LCD Create FMR Tape Tape Loading Followed by Create FMR Tape Locating Followed by Create FMR Tape Writing b The drive will copy the FMR data to the scratch data cartridge If the drive creates the FMR tape successfully the front panel indicators display the following Indicator State Character or Message Status LED Amber solid 32 Troubleshooting and Diagnostics ECD Create FMR Tape Completed Followed by Cartridge Unloadi
26. equipment This Class B or Class A if so indicated on the registration label digital apparatus meets the requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la Classe B ou Classe A si ainsi indiqu sur l tiquette d enregistration respecte toutes les exigences du Reglement sur le Materiel Brouilleur du Canada EN 55022 Compliance Czech Republic Only This device belongs to category B devices as described in EN 55022 unless it is specifically stated that it is a category A device on the specification label The following applies to devices in category A of EN 55022 radius of protection up to 30 meters The user of the device is obliged to take all steps necessary to remove sources of interference to telecommunication or other devices Pokud neni na typov m stitku po ita e uvedeno Ze spad do tfidy A podle EN 55022 spad automaticky do tfidy B podle EN 55022 Pro zafizeni zafazen do tfidy A ochrann p smo 30m podle EN 55022 plati n sledujici Dojde li k ruseni telekomunika nich nebo jinych zafizeni je u ivatel povinen prov st takov opatfeni aby ruseni odstranil CE Notice Marking by the symbol C indicates compliance of this device to the EMC Electromagnetic Compatibility directive of the European Community Such marking is indicative that this tape library meets or exceeds the following technical standards EN 55022 Limits and
27. erating Conditions LCD Messages Table 3 3 describes the messages displayed by the LCD during normal operation Table 3 3 Normal Operating Condition LCD Messages Drive Operating Condition LCD Message No cartridge in drive Ultrium Tape Drive Drive Empty When loading or unloading a cartridge Cartridge Loading In Progress Cartridge Unloading In Progress When cartridge is loaded Volume Loaded DC WP Ready DC indicates that drive data compression is enabled WP indicates that the tape cartridge is write protected Line two of the 2 line by 20 character LCD displays drive status at any particular time Ready Locating Writing Reading Rewinding etc Y 8g H Loading the Tape Cartridge Warnings Before loading into a drive ensure that all other items from this package are separated from the cartridge Never press in on the hub portion of the data cartridge Static electricity may cause the label or other items included in the package to occasionally cling to the data cartridge O Inorderto write data to or erase data from the cartridge check that the Write Protect switch on the cartridge is in the write enabled position all the way to the left 18 Operation and Maintenance Figure 3 1 Loading a Data Cartridge Insert the tape cartridge into the slot Grasp the cartridge so that the write protect switch faces you as shown in the above illustra
28. g Indicator State Character or Message LCD Ultrium Tape Drive Drive Empty Test Cartridge and Media Use this function to perform tests to ensure that a suspect cartridge and its magnetic tape are acceptable To select the Test Cartridge amp Media function perform the following steps 1 Verify that the drive is in Maintenance Mode shown when the Status LED is solid amber 2 Press the Unload button once per second until the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD Maint Mode Select Test Media 40 Troubleshooting and Diagnostics 3 Press and hold the Unload button for two seconds to select Test Cartridge amp Media The front panel indicators display the following Indicator State Character or Message Status LED Amber solid BED Test Media Load Scratch Tape Within 60 seconds insert the suspect cartridge or the drive will exit Maintenance Mode After you insert the cartridge the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD Test Media Tape Loading k while the drive loads the suspect tape followed by Test Media Locating p followed by Test Media Writing followed by Test Media Reading Li Caution Data on the suspect cartridge will be overwritten The drive will take approximately 15 minutes to run the tests If no e
29. g tape Gard BES ere rn dee dais 18 M maintenance Clear Error Log isis d ee iia 40 Copy the Drive Dump to Tape see 34 Display Error Code Log 39 firmware updating essere FMR tape creating TOUTE ppi ee ebd en e e aae eade Unmake FMR Tape eese eene ettet tnnt ene en senso Update Drive Firmware from FMR Tape 29 Maintenance Mode 25 retro get Statt elle ele ege 26 Mean Time Between Falures ie 50 P packing 10 packing materials 10 physical attributes iai 50 POST power CONNEC seuss tre de icti d e e DH sodas alal 5 switch 5 24 25 IAE 13 Power on Self Test See POST precautions a ise nba RO DO I HERE CIERRE v R rear panel about code rail eis ec eb on da oca 5 rela 50 safety DO a Grseci E Eed v SCSI adapter compatibility eus eiie aria varare 7 EDITOR 2e rie o EUR ERE o ERR SERERE EG HR EAR ESO 5 host adanter enne eren 7 LE evi 12 24 IR AO 5 interface ie onec eo e DE e det best O e A Meee 2 single character display E A single red dot St ES SR Ee 4 Specifications I EE 49 status LED indications eese 17 MESA C GEES 16 46 status LED abOUt sinn dece co b bo D ed iss surrounding environment system configuration esee enne enne 24 tape cartridges allowed iine e He e MERI UMS 5 handling iet En RUE ER humi
30. g 2 1 compression compression Data Transfer Rate 15 MB sec 30 MB sec assuming 2 1 35 MB sec 70 MB sec assuming 2 1 compressed mode compression compression Enclosure Electrical Interface LVD SE Ultra 2 SCSI or HVD Ultra 2 SCSI LVD Ultra 3 SCSI Physical Interface 68 pin shielded high density device connector 68 pin shielded high density device connector Reliability Maintenance Periodic cleaning of drive head using Periodic cleaning of drive head using LTO cleaning cartridge LTO cleaning cartridge MTBF 250 000 power on hours at 100 250 000 power on hours at 100 duty duty cycle cycle Physical Dimensions 14 6 cm 5 75in height 17 1 cm 14 6 cm 5 75in height 17 1 cm 6 75in width 33 6 cm 13 25in 6 75in width 33 6 cm 13 25in depth depth Weight 6 59 kg 14 3 Ib 6 59 kg 14 3 Ib Environment Electrical 100 240 VAC 50 60 Hz 100 240 VAC 50 60 Hz BTU Hour 300 Under 250 Temperature 10 Cto 38 C 50 to 100 F 10 Cto 38 C 50 to100 F Operating Operating Humidity 10 to 80 Operating 10 to 80 Operating Vibration 0 5G 5 500 Hz Operating 0 2 G 2 200 Hz Operating Shock 15G Operating 30G Operating Troubleshooting and Diagnostics Index 51 application SOftWare conan conc on cono nncn conca 7 cleaning LTO Ultrium Cleaning Cartridge inn the enclosure
31. guards observe the following basic rules for its installation use and servicing Follow all Warnings All warnings on the product and in the operating instructions should be followed Read Instructions All operating and use instructions should be read and followed Ventilation The product should be situated so that its location or position does not interfere with proper ventilation Heat The product should be situated away from heat sources such as radiators heat registers furnaces or other heat producing appliances Power Sources The product should be connected to a power source only of the type directed in the operating instructions or as marked on the product Power Cord Protection The AC line cord should be routed so that it is not likely to be walked on or pinched by items placed upon or against it paying particular attention to the cord at the wall receptacle and the point where the cord exits from the product Object and Liquid Entry Care should be taken to insure that objects do not fall and liquids are not spilled into the product s enclosure through openings Servicing The user should not attempt to service the product beyond that described in the operating instructions All other servicing should be referred to qualified service personnel Precautions Do not use oil solvents gasoline paint thinners or insecticides on the unit Do not expose the unit to moisture to temperatures higher than 60 C 140
32. he following harmonized definitions Class A is typically for business or industrial environments Class B is typically for residential environments To determine which classification Class A or B applies to your tape library examine all registration labels located on the bottom the back panel or on the inside of the chassis below the magazines FCC Notices USA Only To determine which classification applies to your library examine all FCC registration labels located on the bottom or back panel of your library or on installable components If any one of the labels carries a Class A rating your entire system is considered to be a Class A digital device If all labels carry either the Class B rating distinguished by either an FCC ID number or the FCC logo CH your system is considered to be a Class B digital device Once you have determined your system s FCC classification read the appropriate FCC notice Note that FCC regulations provide that changes or modifications not expressly approved by ADIC could void your authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation Note Use only shielded cables for connecting peripherals to this device to reduce the possibility of interference with radio and
33. hen used with generation 2 tape cartridges the native capacity is 200 GB 400 GB compressed assuming 2 1 compression Options SCSI Interface The LTO standalone is available with either an Ultra 2 or Ultra 3 Low Voltage Differential Single Ended LVD SE SCSI interface or an Ultra 2 High Voltage Differential HVD SCSI interface The LTO 200D uses Ultra 2 and is available either with LVD SE or HVD SCSI connections The LTO 400D uses Ultra 3 and is only available with LVD SE connections Caution Single Ended SE and LVD SE SCSI devices are not compatible with HVD SCSI devices Equipment damage may occur if you connect your LTO standalone to an incompatible SCSI bus 2 Introduction Front Panel Controls and Indicators Figure 1 1 shows the controls and indicators located on the front panel of the LTO standalone Table 1 1 provides a brief functional description of the front panel controls and indicators adic LCD LTO400D Single character display Status LED CH DC D Cc ee TE Single Red Dot Unload Button 400D only Figure 1 1 LTO Standalone Front Panel Introduction Table 1 1 Front Panel Controls and Indicators LCD Status LED green amber Single Character Display Single Red Dot Unload Button 2 line by 20 character LCD Displays drive status error messages and P
34. ically Single Character Display If the LED flashes less than once per second the drive is in sleep mode If the LED flashes once per second there is tape motion For example drive is reading from or writing to the cartridge rewinding the cartridge locating data on the cartridge or unloading the cartridge The drive is performing a selected operation the drive is displaying the drive error log or the drive is in Maintenance Mode One of the following applies If the LED flashes less than once per second the drive is updating firmware via the FMR tape or the SCSI interface or the maximum drive temperature was exceeded If the LED flashes once per second an error occurred and the drive may require service Note the message on the LCD Message Display and the code on the Single Character Display If the LED flashes twice per second the tape drive has detected an error is performing a firmware recovery It resets automatically After initialization the single character display will be blank off during normal operation of the drive However it will display a single character code when Executing certain diagnostic or maintenance functions Displaying error conditions and informational messages Also a single red dot on the single character display will be lit if the drive has created a dump LTO 400Ds only To copy the dump to a tape see Maintenance Mode Operation and Maintenance Normal Drive Op
35. l display the following Indicator State Character or Message Status LED Amber solid LED Copy Dump to Tape Tape Loading l while the drive writes the dump data to the scratch data tape at BOT When Copy Dump to Tape finishes copying the data to the scratch cartridge the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD Copy Dump to Tape Passed Followed by Cartridge Unloading In Progress The drive will then unload the cartridge and exit Maintenance Mode The front panel indicators display the following State Character or Message LCD Ultrium Tape Drive Drive Empty If an error occurs while the drive is running the Copy Dump to Tape function the front panel indicators display the following Indicator State Character or Message LCD Error Media Problem To resolve the error refer to Table 4 2 Error Codes elsewhere in this chapter To clear the error cycle remove then reapply power to the LTO standalone Troubleshooting and Diagnostics 35 After clearing error cycle power if drive error the LCD displays the following message Indicator State Character or Message Single character Off display LCD Ultrium Tape Drive Drive Empty SCSI Wrap Test Function This test performs a check of the SCSI circuitry from and to the SCSI connector To select the SCSI Wrap Test function perform the following steps
36. lt in tests to determine whether it can properly load and unload cartridges and read and write data To select the Drive R W Diagnostic perform the following steps 1 Verify that the drive is in Maintenance Mode shown when the Status LED is solid amber Press the Unload button once per second until the front panel indicators display the following Lr E State Character or Message Status LED Amber solid LCD Maint Mode Select Drive R W Diagnostic Troubleshooting and Diagnostics 27 3 Press and hold the Unload button for two seconds to select Drive R W Diagnostics The front panel indicators will display the following State Character or Message Status LED Amber solid Single character display 1 flashing LCD Drive R W Diagnostic Drive Self Test After 60 seconds the front panel indicators will display the following State Character or Message Status LED Amber solid LCD Drive R W Diagnostic Load Scratch Tape 4 Within 60 seconds insert a scratch data cartridge that is not write protected into the drive or the drive will exit Maintenance Mode Refer to Convert FMR Tape to Scratch Tape elsewhere in this chapter for a description of a valid scratch data tape Caution Data on the cartridge will be overwritten Insert only a scratch data cartridge for these tests After you insert the cartridge the front panel indicators will display the following State Character or Message Status L
37. mber solid LCD Unmake FMR Tape followed by Cartridge Unloading followed by Ultrium Tape Drive The drive will then exit Maintenance Mode If the operation is not successful or the tape is already a valid scratch tape the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD ERROR Media Error To resolve the error refer to Table 4 2 Error Codes elsewhere in this chapter To clear the error cycle remove then reapply power to the LTO standalone Troubleshooting and Diagnostics Display Error Code Log Use this function to display the last 10 error codes one at a time the codes are ordered the most recent is presented first and the oldest tenth is presented last To select the Display Error Code Log function perform the following steps 1 2 5 Verify that the drive is in Maintenance Mode by observing that the Status LED is illuminated solid amber Press the Unload button once per second until the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD Maint Mode Select Display Err Code Log Press and hold the Unload button for two seconds to select Display Error Code Log The front panel indicators display the following Indicator State Character or Message Status LED Amber solid Single character display q flashing LED Display Err Code Log 0 Media Error
38. nel indicators display the following Indicator State Character or Message LCD Ultrium Tape Drive Drive Empty Note You can also perform this function while the drive is in the normal operating mode Simply press and hold the Unload button for 10 seconds Copy the Drive Dump to Tape at Beginning of Tape BOT Use this function to direct the drive to copy data from a drive dump refer to Function 4 Force a Drive Dump above to the beginning of a scratch tape To select the Copy the Drive Dump to Tape function perform the following steps 1 Verify that the drive is in Maintenance Mode shown when the Status LED is solid amber 2 Press the Unload button once per second until the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LCD Maint Mode Select Copy Dump to Tape 3 Press and hold the Unload button for two seconds to select Copy Dump to Tape The front panel indicators will display the following Indicator State Character or Message Status LED Amber solid LCD Copy Dump to Tape Load Scratch Tape 34 Troubleshooting and Diagnostics 4 Within 60 seconds insert a scratch data cartridge that is not write protected or the drive will exit Maintenance Mode Caution Data on the cartridge will be overwritten Insert only a scratch data cartridge for these tests After you insert the cartridge the front panel indicators wil
39. ng In Progress Followed by Ultrium Tape Drive Drive Empty Then the drive will exit Maintenance Mode If the drive fails to create the FMR tape it will retry the operation twice If the failure continues the front panel indicators display the following Indicator State Character or Message Status LED Amber flashing LCD Error Media Problem To resolve the error refer to Table 4 2 Error Codes elsewhere in this chapter To clear the error cycle remove then reapply power to the LTO standalone Force a Drive Dump To select the Force a Drive Dump function perform the following steps 1 Verify that the drive is in Maintenance shown when the Status LED is solid amber 2 Press the Unload button once per second until the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LED Maint Mode Select Force Drive Dump 3 Press and hold the Unload button for two seconds to select Force a Drive Dump The front panel indicators display the following Indicator State Character or Message Status LED Amber solid Single character display 4 flashing which will change to ri LI solid Troubleshooting and Diagnostics 33 LCD Force Drive Dump Completed which will change to Ultrium Tape Drive Drive Empty The single character display will then blank turn off the drive will exit Maintenance Mode and the front pa
40. npacking and Inspecting Caution If the operating environment differs from the storage environment by 15 C 30 F or more let the unit acclimate to the surrounding environment for at least 12 hours Unpack all items from the carton Save the packing materials in case you need to move or ship the system in the future Caution You must ship the LTO standalone in the original or equivalent packing materials or your warranty may be invalidated Installing the Host Adapter At this point if your host computer system does not have native SCSI capability and the host adapter you are using is not installed please install it Refer to the manual that came with your host adapter for specific directions When the host adapter card is installed return to this point in the manual Connecting the Interface Cable Attach an interface cable between the host adapter and the LTO standalone The type of cable needed depends on the type of SCSI bus connector on the host adapter The LTO standalone has two SCSI device connectors on the rear panel It does not matter which connector is used Note The jackscrews at the ends of the SCSI cable must be securely fastened to ensure communications between the LTO standalone and the host computer Y Make sure that the SCSI cable between the host adapter and the LTO standalone is secure and the connections are fastened correctly Connecting More than One LTO Standalone Unit If connecting to
41. oliena ici 9 Installing the Host Adapters s d e prior dii te be el 10 Connecting the Interface Cable sse 10 Connecting More than One LTO Standalone Un 10 Setting the SCSL ID ete S eee a id rete iit emn 5 12 Check the SCST Bus Terminati Otis 03 rol tr tree rte pO REND HG ORE dh nola ira alia 13 Connecting Power and Turning the Autoloader On 13 Installinio the HostSoftware o orent ree EARTH IER SER HOT EORR ERI EUER 13 NEIVA 15 DASS des LCD Messages LED Indicators da Normal Drive Operating Conditions 3 2 e a dee t em er di e ep il i p di dels 18 LCD MS SSag6es ed o ea nd diss RORIS OH pepe den ded epe Loading the Tape Cartridge Dat PrIOt6 On en inr e ala Removing the Data Cartridge s Clearing the Drive Heads uut nre eo tibial Lalli odo PO emere deor d Cleaning the Enclosure eene nente enne trente intense SSES ESSES reno SESE cnn on naar near nennen enne Tro bleshooting and Di gnoSticS is oe o OR RR EORR ERU EROR UR ONE DS pada dese da CR ERU EUR EF RR RARE doce 23 Troubleshooting Chart prior e eee OD DR eg Oe die ethos tear des 24 Maintenance EA teme t e e erae eer COR UE DOE REI D ERE ER HER alia 25 Putting the LTO Standalone in Maintenance Mode 26 Diagnostic or Maintenance Functions Exit Maintenance Mode vii viii Error Codes and Messages Drive R W Diagnostic 4h oe Ren A rr ERO ERO RS Update Drive Firmware from FMR Tape eB Create FMR Tape uva
42. on This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause interference with radio communications However there is no guarantee that interference will not occur in a particular installation lii If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help IC Notice Canada Only Most tape devices are classified by the Industry Canada IC Interference Causing Equipment Standard 3 ICES 003 as Class B digital devices To determine which classification Class A or B applies to your tape device examine all registration labels located on the bottom or the back panel of your device A statement in the form of IC Class A ICES 3 or IC Class B ICES 3 will be located on one of these labels Note that Industry Canada regulations provide that changes or modifications not expressly approved by the tape device manufacturer could void your authority to operate this
43. on or warranty with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further ADIC Europe reserves the right to revise or change this publication without obligation on the part of ADIC Europe to notify any person or organization of such revision of change Every effort has been made to acknowledge trademarks and their owners Trademarked names are used solely for Identification or exemplary purposes any omission are made unintentionally ADIC is a registered trademark and ADIC Europe is a trademark of Advanced Digital Information Corporation ADIC USA ADIC Europe ADIC Germany Beteiligungs Tel 1 303 705 3900 ZAC des Basses Auges GmbH KG Fax 1 303 792 2465 1 rue Alfred de Vigny EschenstraBe 3 ATAC 1 800 827 3822 78112 Fourqueux France D 89558 B hmenkirch Germany http www adic com Tel 33 1 3087 5300 Tel 00 800 9999 3822 Fax 33 1 3087 5301 Published May 2003 Printed in the USA Part Number 6 00709 01 Rev A ADIC CORPORATE 11431 WILLOWS ROAD NE REDMOND WASHINGTON USA 1 800 336 1233 ADIC 8560 UPLAND DRIVE ENGLEWOOD COLORADO USA 1 800 827 3822 ADIC 10 BROWN ROAD ITHACA NEW YORK USA 1 607 241 4800 Regulatory Notices ADIC libraries are designed tested and classified for their intended electromagnetic environment These electromagnetic environment classifications generally refer to t
44. pdate is completed successfully the front panel indicators will display the following Indicator State Character or Message Status LED Amber solid LCD Update Drive FW Completed The drive will rewind and unload the FMR tape while the front panel indicators display the following Indicator State Character or Message Status LED Amber solid LED Update Drive FW Unloading The drive will reset itself and the front panel indicators will display the following Indicator State Character or Message LCD Ultrium Tape Drive Drive Empty 5 Cycle remove then reapply power to the LTO standalone The drive begins to use the new firmware If the update fails the drive posts an error code to the single character display then retries the operation up to three times If the update continues to fail the front panel indicators display the following Indicator State Character or Message Status LED Amber flashing Single character H flashing display LCD Error Firmware Drive Prob The drive will unload the FMR tape and exit Maintenance Mode To resolve the error refer to Table 4 2 Error Codes elsewhere in this chapter Toclear the error cycle remove then reapply power to the LTO standalone Create FMR Tape Use this function to copy data from the drive to a scratch data cartridge To select the Create FMR Tape function perform the following steps 1 Verify that the drive is in Maint
45. r solid LED Fast R W Diagnostic Load Scratch Tape Within 60 seconds insert a scratch data cartridge that is not write protected into the drive or the drive will exit Maintenance Mode Refer to Convert FMR Tape to Scratch Tape elsewhere in this chapter for the description of a valid scratch data tape Caution Insert only a scratch data cartridge for these tests Data on the cartridge will be overwritten Troubleshooting and Diagnostics After you insert the cartridge the front panel indicators display the following Indicator State Character or Message Status LED Amber solid Fast R W Diagnostic Tape Loading LCD which will be followed by Fast R W Diagnostic Writing which will alternate with Fast R W Diagnostic Locating p for several minutes followed by Fast R W Diagnostic Reading k which will alternate with Fast R W Diagnostic Locating p which will loop back to Writing and continue for several minutes until the display changes to Fast R W Diagnostic Erasing p And then it will repeat the previous steps until completed The drive takes approximately 20 minutes to complete the tests If the diagnostics are successfully completed the test will loop and begin again Press the Unload button to exit Maintenance Mode The front panel indicators display the following Indicator State Character or Message LCD Ultrium Tape Drive Drive Empty If an error occurs while the drive is running
46. r LTO standalone will not accept SCSI commands from the host Each Maintenance Mode function is identified by the function code number in parenthesis below that appears on the single character display and the function name that appears on the second line of the LCD The following diagnostic or maintenance functions are available in Maintenance Mode ri N Exit Maintenance Mode LI Display Err Code Log 5 NE Aa Drive R W Diagnostic Clear Error Log MM Update Drive Firmware ig Test Media E Create FMR Tape 3 Fast R W Diagnostic F LI Force Drive Dump 1 Test Head H E Copy Dump to Tape Reserved for Future Use L Troubleshooting and Diagnostics 25 E DO SCSI Wrap Test O For use by Support Personnel I 7 II Test Not Supported i For use by Support Personnel LI Unmake FMR Tape H Putting the LTO Standalone in Maintenance Mode Perform the following steps to place the drive in Maintenance Mode 1 Verify that a cartridge is not in the drive 2 Press the Unload button three times within a one second interval The state of the front panel indicators will be as shown in the following table Indicator State Character or Message Status LED Amber solid LCD Maint Mode Select Exit Maint Mode Note If a cartridge is in the drive it will eject the cartridge the first time that you press the Unload button and the drive will not
47. rameters for the SCSI adapter may be incorrect The SCSI cable may be loose The SCSI terminator may not be present or might be loose The SCSI bus may not be correctly terminated The SCSI terminator may not be at the end of the bus or more than two terminators may be present The SCSI bus might be too long Too many devices might be on the bus The LTO standalone unit has no power The bus termination or SCSI signal cable connections might be incorrect The AC power source grounding might be incorrect A drive fault has occurred presents any character other than r L 24 Troubleshooting and Diagnostics Corrective action Configure the system to see the ID Change the SCSI ID and reconfigure the system The new ID takes effect at the next power on Check the SCSI adapter installation Make sure the connector on each end of the cable is fully seated and the jackscrews are secure Install the terminator make sure the terminator is fully seated and the jackscrews are secure If the LTO standalone unit is the last or only device on the bus make sure the terminator is installed on the LTO standalone If the LTO standalone unit is not the last or only device on the bus check the cable connections and make sure the terminator is installed at the end of the bus Be sure to install a terminator at each end of the bus One terminator is usually installed at the host system Limit the SCSI bu
48. re inserting a cartridge inspect the cartridge case cartridge door and write protect switch for cracks and breaks If you need to recover data from a damaged cartridge call your service representative Do not open the cartridge case at any time The upper and lower parts of the case are welded separating them destroys the usefulness of the cartridge Do not handle tape that is outside the cartridge Handling the tape can damage the tape surface or edges which may interfere with read or write reliability Pulling on tape that is outside the cartridge case can damage the tape and the brake mechanism in the cartridge Do not stack more than six cartridges Although cartridges are shipped and should be stored with the reel in the vertical position you can temporarily lay the cartridges flat when moving them The bottom of each cartridge has four raised areas that fit into the indented areas on the top of another cartridge This construction helps prevent the cartridges from sliding while you move them Do not expose the cartridge to moisture or direct sunlight Do not expose recorded or blank tape cartridges to stray magnetic fields greater than 100 oersteds such as those existing near high current cables or power supplies Such exposure can cause loss of recorded data or make the blank cartridge unusable Other Requirements SCSI Host Adapter Your LTO standalone must be connected to either an integrated SCSI host or a separate SCSI interfa
49. resent Ready DC indicates that drive data compression is enabled WP indicates that cartridge is write protected The drive detects an error condition Error Selftest Failure 16 Operation and Maintenance LED Indicators Status LED After initialization the Status LED will be in one of the five states listed in Table 3 2 Table 3 2 Status LED States LED State Off The drive has no power is powered off or if C is displayed simultaneously in the single character display needs cleaning LTO 200D LTO 400D The drive has no power or is powered off Green Solid The LTO standalone is powered on The LTO standalone is powered on Green Flashing The Status LED flashes anytime there is tape motion For example drive is reading from or writing to the cartridge rewinding the cartridge locating data on the cartridge or unloading the cartridge Amber Solid The drive is in Maintenance Mode or performing the POST Amber Flashing One of the following applies If the LED flashes once per second an error occurred and the drive and media may require service Note the code on the single character display then go to Table 4 2 Error Codes for its meaning If the LED flashes twice per second the drive is updating firmware via the FMR tape or the SCSI interface If the LED flashes four times per second the drive detected an error and is performing a firmware recovery It resets automat
50. ridge the front panel indicators display the following Indicator State Character or Message Status LED Amber solid Single character display H flashing ECD Test Head Tape Loading le while the drive loads the scratch tape followed by Test Head Writing le The drive takes approximately 10 minutes to run the tests If no error is detected the test will loop and begin again Press the Unload button The LTO standalone rewinds and unloads the scratch tape The front panel indicators display the following and the LTO standalone exits Maintenance Mode Indicator State Character or Message Status LED Amber flashing LED Test Head Tape Unloading If an error is detected the front panel indicators display the following Indicator State Character or Message Status LED Amber flashing Single character 5 display S LCD Error Drive Problem And your LTO standalone will exit Maintenance Mode To resolve the error refer to the following Error Code table Troubleshooting and Diagnostics 45 Error Codes and Messages Table 4 2 describes LTO standalone error codes LCD messages possible causes and suggested actions to correct the error Table 4 2 Error Codes and Messages Maint Mode Select No error This code displays Exit Maint Mode When power is cycled turned off then on to the drive When diagnostics have finished running and no error occurred Note The single character
51. rror is detected the test will loop and begin again Press the Unload button The LTO standalone will rewind and unload the suspect tape The front panel indicators display the following and the LTO standalone exits Maintenance Mode Indicator State Character or Message Status LED Amber flashing LCD Test Media Tape Unloading Troubleshooting and Diagnostics 41 If an error is detected the front panel indicators display the following Indicator State Character or Message Status LED Amber flashing Single character display jf LCD Error Media Problem and your LTO standalone will exit Maintenance Mode To resolve the error refer to Table 4 2 Error Codes elsewhere in this chapter Fast R W Diagnostic Use this function to determine whether the drive can properly load and unload cartridges and read and write data To select the Fast R W Diagnostic perform the following steps 1 2 42 Verify that the drive is in Maintenance Mode shown when the Status LED is solid amber Press the Unload button once per second until the front panel indicators display the following Indicator o State Character or Message Status LED Amber solid LCD Maint Mode Select Fast R W Diagnostic Press and hold the Unload button for two seconds to select Fast R W Diagnostic After a short time the front panel indicators display the following Indicator State Character or Message Status LED Ambe
52. s eme ia pep ote mie rege egt eos ie oe eb ini Force a Drive DUMP iore arra aaas e EE EEN Copy the Drive Dump to Tape at Beginning of Tape BOT s SCSI Wrap Test FUnCtlOti iios iocis rdc totos ret eoe eit code eade deed NEES deed eech iii Unmake FMR Tape Display Error Code Log os Clear Error LO ita A I TOO Ra E Test Cartridge and Milicia aia Fast R W Diagnostic Test Head List of Figures Figure EPO Standalone Front Pariel 3 25 A A EOS A Rae IA 3 Figure 1 2 TO Standalorie Rear Panel rosca lena alli de ee i aded oli ae od e e e e be a dre lisas 5 Figure 1 3 EN KAREN 6 Figure 2 1 Cable Diagram for Four LTO Standalone Une 11 Figure 2 2 SESTID SS Witch A A A Suk eee Ad 12 Figure 3 1 L ading a Data Cartridge ed eda dee t d ted e e t a C dede e rid de eb E d Re iio 19 Blank Page List of Tables Table 1 1 Front Panel Controls and Indicators cule lll o eed e be a d dp ad 4 Table 1 2 Rear Panel Controls and Connectors eg e db et eee dbi dede d ee cb ere tele a ded ds 5 Table 1 3 Recommended Operating Storing and Shipping Environment ii 6 Table 3 t POST LED Messages ren LEVA Eb etd e REL TB eb E d ld qe dd ap eode i 16 Table 3 2 Status LED States nice dete dade ee Ue ed licia e Diete Che le re e e er lios 17 Table 3 3 Normal Operating Condition LCD Messages 18 TTable 4 1 Troubleshooting Chart done p re e Rene E E
53. s length to 12 meters 39 4 feet for LVD configurations and 25 meters 82 feet for HVD configurations Limit the number of devices on the bus Check the system configuration rules Check the LTO standalone unit power cable connections with the LTO standalone unit power switch OFF Make sure the SCSI bus is terminated Use an AC outlet for the LTO standalone unit on the same AC circuit as the AC line powering the host system Try to unload the tape and reinitialize the drive by pressing the Unload button or turn the LTO standalone unit power off and then on again The single character display will go blank and the drive will try to reinitialize The single character display will turn on and display several characters and then go off if the reinitialization succeeds The Status LED or the single character display never turns on The Status LED is on but the single character display is always blank off The drive will not load a tape cartridge The drive won t unload the tape cartridge Codes display on the single character display but the Status LED doesn t turn on The LTO standalone unit has no power The drive is defective One of the following has occurred A cartridge is already inserted The tape cartridge was inserted incorrectly The cartridge is defective The cartridge is stuck or broken The drive is defective Maintenance Mode Check the LTO standalone unit power cable connec
54. s retrievable refer to Chapter 4 Troubleshooting and Diagnostics for a description of the Force Drive Dump function and information about retrieving the data Note After you force a drive dump do not turn off power to your LTO standalone or you may lose the dump data 4 Introduction Rear Panel Controls and Connectors Figure 1 2 shows the controls and connectors located on the rear panel of the LTO standalone SCSI ID Switch AC Power Connector Power Switch L e CO SCSI Connectors p Figure 1 2 LTO Standalone Rear Panel Table 1 2 Rear Panel Controls and Connectors Control or Connector Power Switch Turns power to the unit on and off AC Power Connector Receptacle for AC power cord SCSI Connectors Connections for the interface cable that connects the unit with the host computer and or to other devices on the SCSI channel The interface cable can be attached to either connector Your LTO standalone is equipped with a 68 pin high density SCSI device connector SCSI ID Switch Used to select the SCSI ID for the LTO drive Factory set at 0 LTO Tape Cartridges To ensure that your LTO standalone conforms to ADIC specifications for reliability use industry approved LTO Ultrium tape cartridges Other certified LTO Ultrium data cartridges supported by your LTO standalone include 10GB 30GB and 50GB Environmental and Shipping Information Whenever possible store LTO Ultrium Tape Cartridges in
55. tall the software if necessary After completing installation of the LTO standalone unit and the host software run a small backup restore test and compare the results to confirm that the unit is working correctly Refer to the software installation guide for additional information Installation 13 Blank Page 14 Installation Chapter Operation and Maintenance This Chapter 1 describes normal operating features of the LTO standalone 3 explains how and when to clean the tape head O describes how to clean the enclosure 15 Power on Self Test and Initialization When the system power is turned on the drive performs a Power on Self Test POST and initialization POST is completed in approximately three minutes and the drive will respond normally to all commands However it may take longer for the media to be ready Following POST completion the Status LED will be solid green Drive Status LCD Messages Table 3 1 describes the messages displayed on the LCD during and immediately after the POST Table 3 1 POST LCD Messages POST is executing Power On Self Test In Progress Will be displayed for several minutes followed by Drive FW X X X Display FW X X X DRIVE FW is the firmware version of the drive DISPLAY FW is the firmware version of the LCD controller POST completed and no cartridge is Ultrium Tape Drive present Drive Empty POST completed and a cartridge is Volume Loaded DC WP p
56. tion Slide the cartridge into the tape load compartment of the drive UI UO The load sequence begins and the front panel indicators display the following Indicator State Character or Message Status LED Green flashing LCD Cartridge Loading In Progress Notes If a cartridge is already in the ejected position and you want to reinsert it remove the cartridge and then insert it again If a cartridge is already loaded and you cycle the power tum it off then on the cartridge will reload C When the cartridge is finished loading the front panel indicators display the following Indicator State Character or Message LCD Volume Loaded DC WP Ready Operation and Maintenance 19 Data Protection Write Protection of the Data Cartridge While Inside the Drive The Write Protect switch on the data cartridge can be moved while the cartridge is loaded into the drive The drive will turn on the Write Protected LED immediately However if the drive is writing to the cartridge write protect does not take effect until the write operation is completed fyou move the Write Protect switch from the write protected position to the right to the write enabled position to the left the cartridge becomes write enabled immediately If you move the Write Protect switch from the write enabled position on the left to the write protected position to the right the cartridge becomes write protected immediat
57. tions with the LTO standalone unit power switch OFF If the problem persists replace the drive While watching for any character to appear on the single character display turn off power to the LTO standalone then turn it on If no character displays replace the drive To remove the cartridge press the Unload button If the cartridge does not eject turn off power to the LTO standalone then tum it on again Remove the partially ejected cartridge For a description of how to correctly insert a cartridge see Loading the Data Cartridge on page 21 Insert another cartridge If the problem persists replace the drive If the problem persists for multiple cartridges the drive is defective Replace the drive Press the Unload button If the cartridge does not eject turn off power to the LTO standalone then turn it on If the cartridge still does not eject contact ATAC Replace the drive You can direct the LTO standalone to run diagnostics verify read and write operations verify a suspect data cartridge update its firmware and perform other diagnostic and maintenance functions You cannot perform maintenance functions concurrently with read or write operations Usually whenever your LTO standalone is in Maintenance Mode the Status LED will be solid amber When an error is detected while a Maintenance Mode function is running the Status LED will change to flashing amber Note While in Maintenance Mode you
58. unction 1 code If the drive diagnostics fail contact ATAC If the drive diagnostics are successful run the Test Head diagnostic Function Code H If the Test Head diagnostic fails contact ATAC If the Test Head diagnostic is successful replace the cartridge that caused the problem Replace the tape cartridge If the problem occurs with multiple tape cartridges contact ATAC Contact ATAC Contact ATAC Turn the power off then on and determine whether all segments on the single character display are illuminated Troubleshooting and Diagnostics 47 D RE The performance of the drive is To clear this error cycle the drive power degraded but the drive is still or place the drive in maintenance mode operational If the problem persists replace the drive The drive needs to be cleaned Clean the drive Refer to Cleaning the Tape Head in Chapter 3 Note The code clears when you clean the drive or place the drive in Maintenance Mode 48 Troubleshooting and Diagnostics Appendix Specifications This Appendix O contains specification information on the LTO standalone 50 LTO 200D LTO 400D Drive Type IBM Ultrium Generation 1 Contains an IBM TotalStorage LTO LTO tape drive Ultrium 2 tape drive Media Type LTO 1 LTO 2 Data Capacity 100 GB per cartridge 200 GB 200 GB per cartridge 400 GB compressed assuming 2 1 compressed assumin
59. ware failure occurred To prevent damage to the drive or tape the drive may not allow you to insert a cartridge until you turn the drive off then on The drive determined that an error occurred but it cannot isolate the error to faulty hardware or the data cartridge An error occurred because ofa faulty tape cartridge A failure occurred in the drive hardware or in the SCSI bus A failure occurred in the drive hardware or in the RS 422 connection No error or message assigned There may be a problem with the single character display Collect a drive dump from one of the following Server e Ultrium Tape Drive select Function code Power the drive off then on then retry the operation that produced the error If the problem persists download new firmware and retry the operation if new firmware is not available contact ATAC If the problem persists contact ATAC If you know the cartridge volume serial number located on the cartridge label retry the operation with another cartridge Ifthe operation succeeded the original cartridge was defective Copy data from the defective cartridge and discard it If the operation failed with the same error code contact ATAC If the operation failed with a different error code locate the code in this table If you don t know the cartridge volume serial number or if a problem occurs with multiple cartridges Run the drive diagnostics f

Quantum 200D/400D User's Guide

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