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Q-See QT608 Technical Manual

1. 4 8 FILE SEARCH PLAYBACK AND MANAGEMENT Access the recordings on the DVR play them back and backup the recordings to an external storage device MAIN MENU Four submenus appear in this section Time o i Zy ill Search Event Search File Management and z Image Setup Search Backup Information l B Manual Alarm Disk Manage Upgrade Logoff ws Shut Down PICTURE 4 32 NOTE Throughout this window if the screen resolution is VGA 800 600 the time search interface will show a Hide button Clicking on this button will expand or minimize the entire interface as needed TIME SEARCH Search for an event within a range of dates and times SEARCH x ie nw f mMimesearch Event Search File Management Search TOE 25 OOO Aaaa e ee 2 amp SJ SJ y SERO T2 ese UGS We SR 20 21 ical oe idl 23 24 26 27 28 BeSaSBREaas L ATEB i lL SERSRREREE J2 Bs B4 OOOD T T O Js Oc 7 s PICTURE 4 33 Select which channel you wish to search and the screen display mode The Calendar icon in the Start Time window allows you to select a start date Highlighted dates indicate that there is recorded data for those days The vertical column of numbers to the left of the grid are the available channels The horizontal headings are blocks of time within the day You can select which time to begin the review by entering it in the start time window or clicking on the time gri
2. E Never insert anything metallic into the DVR Inserting anything into the DVR or its case can be a source of dangerous electric shock E Do not operate in dusty areas Avoid placing the DVR in places that are dusty E Do not expose this product to rain or use near water If this product accidentally gets wet unplug it and contact Q See immediately E Keep product surfaces clean and dry To clean the outside case of the DVR gently wipe using a lightly dampened cloth only use water do not use solvents E Do not operate this DVR without the cover securely in place Do not attempt to do any repairs to the DVR yourself If there are unusual sounds or smells coming from the DVR unplug it immediately and contact Q See technical support Under no circumstances should the cover be removed while the device is connected to a power source You should only remove the cover to install replace the hard disk drive See Chapter 9 or replace the standard 3v lithium cell battery on the motherboard These are the only user serviceable parts You may need to replace the battery if the internal clock resets itself after a power outage m Handle the DVR carefully If you accidentally drop your DVR on any hard surface it may cause a malfunction If the DVR doesn t work properly due to physical damage contact an authorized dealer for repair or exchange m Make sure there is proper air circulation around the unit This DVR system uses a hard drive for video
3. PICTURE 3 9 The time period for the Quick Playback can be set by clicking the upward pointing arrow amp icon next to the Playback button You can chose to go back 2 5 or 10 minutes This setting will apply whether you ve selected playback on the remote the front of the DVR or by clicking on the Playback button PICTURE 3 10 Only channels with recorded video will display their feeds and those without will be dark As shown on the next page a toolbar will appear below the display showing the playback controls If you are using the mouse clicking on the various controls will affect the video playback in a similar manner to using the front panel buttons or remote control There may be additional video recorded before your starting point and you can go back to the beginning of the recording within this playback You will however need to use the search feature described in Section 4 8 to locate video event recordings from other days or earlier times 27 PLAYBACK CONTROL BAR The controls operate in a similar fashion to those of a conventional DVR or other video playback device but with a few additional commands available to you Zoomi ColoniiTrim jB me Volum eae Exit Cy ae gt lB oo 1 12 P e SOMO 2011 1 a 1 MCGi HiaF QQ se 6 Camera Name AE f a 03 19 2011 12 02 00 gt gt 1X Stop Fast Forward Previous Playback Playback Next Record Speed Progress Bar Record PICTURE 3 11 Previous Next Record Moves t
4. PICTURE 5 1 Select specific events or select the All button Clicking the Backup button will bring up the Backup Information window BACKUP INFORMATION This window will present a Summary of the number of files starting and ending times total Start Time 08 19 2011 01 24 12 size of the files and whether you have space ee sla ec available on the receiving storage media Disk Size GB Cleanup will erase the contents of the storage Storage Metin media to make room You can select which type a of device you are recording to as well as what Save File Type type of file you will be creating Disk EES Start Cancel PICTURE 5 2 48 Save File Type Choose between DVR and AVI The former will save the video in a proprietary format while the latter will create a standard avi file usable by most media playback software If you choose the DVR format you need to select the Desktop Player option see Picture 5 2 as well This will save a stand alone playback program in a separate folder labeled Video Play on the same drive Clicking on the Start button will begin the backup and the progress bar will display the progress PLAYING BACK A VIDEO FILE ON A COMPUTER Windows PC You may play AVI formatted files using Windows Media Player QuickTime DIVXplayer or other media players The files can be opened and played in a similar manner to any other media file You may need to download and install the K Lite Codec as described above
5. This will give you a domain name that can be linked to your IP address and will automatically and invisibly forward remote connections to your network when the IP address changes Q See offers DDNS for free at MyQ See com Create a domain name user name and password before proceeding DynDNS com also offers a similar free service This is covered in depth in the Remote Monitoring Guide Select the box in the DDNS field to enable DDNS oe Network Substream Email Other Settings DDI NES Z DDNS Server My See com v You will then enter the user name domain name and password you created into the appropriate fields You can also select the interval in days at which the DDNS checks to see whether your IP address has changed Intervals range from every 30 minutes to once a day DDNS Update Hours Test UPnP Defaut Apply Exit PICTURE 4 25 You can now access the DVR remotely by inputting that domain name into the web browser 42 4 6 USER MANAGEMENT USER ACCOUNTS AND PASSWORDS You can set up accounts for each individual user and grant them control of select parts of the surveillance system An administrator account is already created on the DVR Additional accounts can be created for users but only one administrator account is allowed USER MANAGER User Name User Type PC MAC Address admin Admin 00 00 00 00 00 00 i Setup Delete Change Password PICTURE 4 26 To add a user select the Ad
6. storage which generates heat during operation Do not block air holes located on the bottom top sides and back of the DVR as they are designed to keep the system cool while running Install or place this product in an area where there is ample air circulation E Provide proper ventilation This DVR has a built in fan that properly ventilates the system Do not cover or impede this fan FEATURES This DVR uses high performance video processing chips and an embedded Linux operating system for quality image recording and ease of use It utilizes numerous advanced technologies including the industry standard H 264 compression to deliver high quality smooth videos and dual stream capability for remote viewing A SATA hard drive interface offers upgradability and three video out ports allow for the choice of viewing on HDMI or VGA displays as well as a conventional television Local control of the system utilizes a mouse and graphical user interface GUI as well as a remote control Users can also remotely monitor and control their system using a web browser or select mobile device This DVR uses cutting edge technology without compromising stability and reliability making it ideal for home use as well as in warehouse factory retail and other similar environments COMPRESSION FORMAT Standard H 264 compression with low bit rate and high image quality LIVE SURVEILLANCE Supports VGA and HDMI output Supports channel security by hiding live disp
7. DSCP VISCA Open file location samsung RM110 HY b Right click on an Internet Explorer Run as administrator Communication Ports Network RJ45 10 100 1000 mbps USB 2 0 2 browser window Select Run as IE Firefox amp Chrome with IE plugin Safari Administrator to run browser Restore previous versions Send To Cut Copy Create Shortcut Delete Rename Properties 66 68 Q See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase Additionally our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase Permanent upgrading service is provided for the software Liability Exclusions Any product malfunction or abnormalities in operation or damage caused by the following reasons are not within the free service scope of our company 1 Equipment damage caused by improper operation 2 Improper equipment operation environment and conditions e g improper power extreme environmental temperatures humidity lightning and sudden surges of electricity 3 Damage caused by acts of nature e g earthquake fire etc 4 Equipment damage caused by the maintenance of personnel not authorized by Q See 5 Product sold over 12 months ago In order to fulfill the terms of your warranty you must complete the registration process after purchasing our product To do this
8. PARRES program a set Seng or Wag behaviors Set by selecting the Setting button in the Preset Setting Setting l Setting i f Setting Setting l Setting Cruise or Track columns respectively Setting Setting Setting Setting Setting Setting _ Setting Setting Setting Setting Setting Setting Defaut Apply Exit PICTURE 7 3 1 2 3 4 5 Setting Setting l Setting 6 7 8 55 Preset Clicking a Setting button in the Preset column will bring up another window PRESET Channell __ ms fo lt presetood presetoo2 preset003 presetoo4 presetoos5 preseto06 etir Seting Seting e Setting Gla a o a k oNN E SISIISISISISISIISIS E o PICTURE 7 4 i 7 F oL 0203040510607 08 All And selecting Setting will bring up the camera view along with a control panel to program the Focus camera s motion Sy i Zoom PICTURE 7 5 The dome s rotation can be controlled vertically horizontally and diagonally along with its speed The lens zoom focus and iris light level can be set as well Select the number you want to assign to this set of actions and click the Save button to save your preset You can hide the control panel by clicking on the button or right clicking on the screen The control panel can be unhidden by right clicking on the screen again The X button will exit the control interface Cruise Selecting a Setting button from the Cruise
9. Record QRCode Hardware Version MCU Version Kernel Version Firmware Version Launch Date Start Time 10 17 22 11 04 02 11 50 42 End Time 16 01 49 16 48 29 17 35 10 i Solo 0 D CHAPTER 6 i A Logoff Shut Down INFORMATION x fae E Network 2010 07 31 11 07 00 x LOG LIST Type Time Search Time Search Time Search Logon Stop P T Z Operation Start P T Z Operation Stop P T Z Operation Operate P T Z Operate P T Z Start P T Z Operation Logon User Name Time admin admin admin admin admin admin admin admin admin admin admin 05 04 2010 14 02 28 05 04 2010 14 02 21 05 04 2010 14 02 19 05 04 2010 14 02 01 05 04 2010 11 55 38 05 04 2010 11 51 54 05 04 2010 11 51 53 05 04 2010 11 48 57 05 04 2010 11 45 00 05 04 2010 11 36 07 05 04 2010 09 54 04 IP 127 000 000 001 127 000 000 001 127 000 000 001 127 000 000 001 127 000 000 001 127 000 000 001 127 000 000 001 127 000 000 001 127 000 000 001 127 000 000 001 127 000 000 001 This record can be searched by type of operation date and time and etcetera It can also be exported to external USB storage devices using the backup function X Start Time o0 oo oo 00 OO 23 59 59 2 GE 6 Gel Operation Setup Playback Backup Search Check Information 1 1 NETWORK INFORMATION This window shows the status of the DVR on the network including its assigned port and other netwo
10. The functions of the Control Bar are listed below Screen Display Modes are covered on the next page and the other functions will be covered in more detail in the following chapters Menu Opens the Main Menu Screen Display Mode Choose the number of channels you wish to view at once Channels without attached cameras will display Video Loss Clicking on the upward pointing arrows to the right of each icon will allow you to select which channels to view in that mode Dwell Enable disable automatic cycling between channels Color Adjust the brightness hue saturation and contrast for any channel Zoom Available in single screen display mode this digitally enlarges a section of the display Volume Adjust volume This is only available if you have attached a microphone or audio capable camera to the DVR PTZ Opens the controls for optional Pan Tilt Zoom cameras Snapshot Captures a still image from all channels and saves it to the hard drive Record Begin manual recording on all channels Playback Switches to Playback mode and brings up the Playback Control Bar Move Control Bar Clicking this will allow you to reposition the Control Bar anywhere on the screen Right clicking on the screen will hide the Control Bar 23 DISPLAY MODE By clicking on the display mode buttons on in the Control Bar you can quickly configure how your cameras video feeds are displayed The settings here will temporarily override the default co
11. equipped with audio Audio will be assigned to channels 1 and 2 2 AUDIO Connection for audio output connect to an amplified speaker OUTPUT CVBS Video Video output for connecting to TV BNC or monitor Out 6 HDVIDEOIN Video input rom 1 SDI ign dentin camee o FUNCTION Wom HoMiv eoowpt OS O O Network ethernet port NOTE HD cameras MUST be connected only to the port marked HD SDI IN in order for them to work Similarly the analog cameras will only work when connected to any of the three SD VIDEO IN ports 11 FRONT PANEL QT608 S e S HYBRID IPT I ITEM NAME FUNCTION RECORD Manually begins recording INDICATORS DIRECTION 1 Navigate through on screen options PLAY PAUSE Launches PLAYBACK window a 7 STOP ESC Quit PLAYBACK mode Exit the current window or status a Switch video output mode Press and hold 10 seconds i 11 MENU Increase the value in SETUP Enter menu in LIVE VIEW 12 SEARCH Enters Search Mode 13 USB USB port to connect USB flash or external hard drives to update firmware or back up recordings 12 REAR PANEL rAUD O INa 1 2 4 o ITEM NAME FUNCTION PTZ camera connection ports AUDIO IN 2 Channel audio input for microphones or cameras equipped with audio Audio will be assigned to channels 1 and 2 SD VIDEO IN Video input from up to 6 standard definition analog cameras AUDIO Connection for audio output connect to an amplified speak
12. more precisely Hold Time determines the time allowed between consecutive alarm events If the alarm is triggered again within this time it will be treated as a single event and the DVR will continue recording before stopping Trigger This is what the DVR will do once activated by an alarm Selecting Setting will open a new window with three tabs Alarm To Record and To PTZ PICTURE 8 2 58 Alarm allows you to set whether the internal buzzer will sound which camera if any will display in full screen mode whether an e mail will be sent and whether still image snapshots will be taken Email notifications are set up in the Email tab of the Network window as covered in SECTION 4 5 To Record The DVR will start recording on a channel where motion is detected but you can also set other cameras on your system to record as well For example If Camera 1 detects motion you can have it trigger Cameras 2 and 3 to begin recording as well To PTZ If you have a PTZ camera connected and set up See previous chapter you can have it move to a selected preconfigured position Area Also found in the Motion tab this allows the user to set the sensitivity of certain areas within the camera s field of view and to turn off motion sensitivity in specific areas By clicking on the Select button you will be presented with that camera s video feed with a blue grid overlaying it Areas covered by the blue grid will detect motion M
13. of environmental motion such as a fan wind or the like you will receive a lot of false alarms Usually these events can be avoided by simply adjusting the placement of the camera Other situations may require some fine tuning of your settings Chapter 8 Alarms covers these settings in detail but some easily avoidable situations are presented below TV Computer Screens f the camera can see a video screen it will trigger a motion alarm any time the screen changes whether there is a video or simply a screen saver The screen can be masked out as described in Section 4 2 You can also reduce the level of motion sensitivity in specific areas of the screen by following the instructions in Section 8 3 Fans Machinery Motion is motion and if machinery within the camera s field of view starts automatically it will cause an alert Similarly if the camera is mounted on a wall with machinery on the other side that causes it to vibrate that can also cause it to detect motion Moving machinery within the camera s field of view may be masked off as mentioned above or motion detection may be turned off for that channel If there is another camera that covers access to the area where the machinery is located you can set it so that the first camera will only be recording when triggered by a motion event detected by this second camera See Triggers in described in Section 8 3 Bugs An occasional insect flying through the field of vi
14. panel Remote backups can be performed over the Internet Refer to Section 2 4 Remote Backup in the Remote Monitoring Guide NOTE External USB hard drives used for backing up data will need to be in the FAT32 format Most new drives will need to be reformatted before use with this DVR FORMATTING A USB DRIVE IN FAT32 To format a USB flash drive with FAT32 plug it into a PC running Windows XP or later Go to My Computer to locate the drive s icon Right click on it and select Format in the list of available options Select FAT32 and check the box marked Quick Format before clicking Start For USB drives over 32GB in size you should use a FAT32 format utility such as those available through CNET com BACKING UP A FILE Selecting BACKUP in the Main Menu will open the Backup configuration window The search for files to backup is much like the method used to search for files to play back as was covered in the previous chapter BACKUP x j Set the start and end times as well as channel s you wish to back up Clicking the Search button will bring up the search results in the Data Backup list box CH Start Time End Time 1 01 28 2010 10 17 22 01 28 2010 10 17 22 EAU zs 00 00 00 1 01 28 2010 11 04 02 01 28 2010 11 04 02 1 01 28 2010 11 50 42 01 28 2010 11 50 42 End Time E 06 2010 25 1 1 01 28 2010 16 01 49 01 28 2010 16 01 49 23 59 59 01 28 2010 16 48 29 01 28 2010 16 48 29 a l M2 A3 A4 v Wee ee AE
15. simply fill out the User s Information Card on our website at www Q See com QSee QUESTIONS OR COMMENTS CONTACT US PRODUCT SUPPORT DOWNLOADS FIRMWARE UPDATES amp MANUALS 24 7 Technical Resources Live Chat M F 9 5 PST www Q See com Support 69 simplicity quality technolog QSee Digital Peripheral Solutions Inc 8015 E Crystal Drive Anaheim CA 92807
16. to the EA Record Bitrate Time Stamp Recycle Record CH Record Audio 1 Z DVR Depending on your DVR model you can set up to 16 cameras to record audio in addition to video This will require cameras equipped with microphones or separate microphones co located with the camera s You can globally select all the cameras regardless of their individual settings by selecting the All box below each column Default PICTURE 4 13 RECORD eee Enable Record Bitrate Time Stamp Recycle Record Snap n S Record Bitrate Tab Set up the resolution quality encoding quality and maximum bitrate of the video stream ace ang to e your needs voc set each ana individually au or globally by using the All function at the bottom of the window Default Apply Exit PICTURE 4 14 NOTE While each camera can have its resolution and frame rate set independently of the other cameras the DVR may limit the frame rate available to a camera based on the settings of other cameras Parameter Options What it Means D1 Full TV resolution CIF 1 2 D1 D1 takes more Seaciniod D1 CIF room on the hard drive than CIF 720P 1080P Full HD resolution Only available on the SDI channel s FPS 1 30 Frames per second More frames makes for smoother video but takes up more room on the hard drive Variable Bit Rate versus Constant Bit Rate VBR provides Encode VBR CBR better image quality for video with motion in it but at th
17. you need BASIC NTP Server Using Network Time Protocol will system BESET pst keep your system s clock current by Saal allowing it to occasionally receive updates Time Format 2 from the selected server Your DVR must EE La Sync Time with NTP Server be connected to the Internet for this E ANE feature to work Please see the Remote Update Now Monitoring Guide for instructions System Date OEA System Time 12 43 13 Save Now Defaut Apply Exit PICTURE 4 5 DST Tab This setting allows your system to adjust for time changes due to Daylight Savings Time This function is separate from the NTP function above As of this writing Daylight Savings Time begins in most areas of North America on the 2nd Sunday in March and ends on the first Sunday in November Both changeovers happen at 2 am Allowing the DVR to make the change automatically ensures that files will not be lost as could happen by manually changing the hour Checking the box marked Daylight Saving Time will enable the DVR to switch the hour automatically The starting and ending periods must be set using the pull down options along with entering the hour manually The Week radio button should be selected for this method BASIC If your region switches to and from DST ona System Date amp Time DST specific date then chose the Date radio button and enter the needed information lt Daylight Saving Time al Time Offset Hours Click
18. 9 09 12 21 2010 12 09 09 KM i lt gt D1 All PICTURE 4 35 FILE MANAGEMENT From within this tab you can lock unlock or delete recorded events from the drive Clicking the Search button in the upper right of the window will bring up a list of events to be displayed Results can be filtered by selecting date and channels if desired SEARCH Time Search Event Search File Management Image Start Time End Time 01 28 2010 10 17 22 01 28 2010 10 17 22 We Th Fr Sa 01 28 2010 11 04 02 01 28 2010 11 04 02 1 2 3 01 28 2010 11 50 42 01 28 2010 11 50 42 7 8 3 10 01 28 2010 16 01 49 01 28 2010 16 01 49 Vea Ue Ue ala e 01 28 2010 16 48 29 01 28 2010 16 48 29 19 20 21 22 23 24 Dai 27 2 2930 v1 vi v3 vl MAE vi6 Mi v8 Delete PICTURE 4 36 LOCK Selecting a file and then clicking the Lock button will protect the event from being overwritten or deleted unless the entire drive is reformatted UNLOCK This will remove the file protection and the event recording can be deleted or overwritten normally DELETE If the event is not Locked this will remove the selected event from the DVR NOTE If the status shows Writing it means that the sector on the hard drive where the file is located is still being written to You cannot delete the file until the file is completed and the word Writing disappears 46 IMAGE This tab functions much as the Event Search tab by allowing you to se
19. Apply to save your settings and Exit to close IOE SA From the menu F SONE S N NWS The 1st a SONE 02 00 00 Default Apply Exit PICTURE 4 6 32 4 2 LIVE CONFIGURATION Live configuration includes four submenus Live Main Monitor Spot and Mask Live Tab Use this menu to set camera names and adjust picture colors brightness hue saturation and contrast for optimal picture results You can individually name cameras by highlighting the field for each camera The virtual keyboard will appear allowing you to enter characters numbers and symbols with case sensitivity ENTER will save the name and return to the LIVE menu ESCAPE will exit the keyboard without saving You can enable or disable the display of the cameras names and recording status see Section 3 3 by using the check boxes You can configure the color settings for each channel individually Adjust image saturation hue brightness and contrast by clicking on the Setting button for each individual camera or for all of them simultaneously by selecting the All button before making the settings This window can also be reached by clicking the color button on the Control Bar Main Monitor Tab Select the configuration of your display Split Mode allows you to choose from single view 2x2 2X3 3x3 4x4 depending on model views on a screen at one time You can also select which channels will be displayed Cha
20. Conflict on the network or a Disconnection OTHER ALARM You can set the response as well as at what threshold of remaining disk space you wish to be Alarm Type alerted Disk Hull Buczer IP Conflict Disconnect Email To Alarm Out vj 1 Disk Shortage Alarm 128 MB v Default PICTURE 8 7 ALARM OUT Set how the alarms are handled at the DVR itself Your system has an internal soeaker which can produce a loud audible alarm when an event occurs You can set the hold time or the interval between consecutive alarm activations so multiple events within the interval will not cause the alarm to sound again 60 Your DVR uses a standard desktop or 3 5 SATA Serial Advanced Technology Attachment hard disk drive and will support drives up to 2TB terabytes These drives are the current industry standard and may be purchased wherever computer parts are sold Depending on where you purchased your DVR your hard drive may already be installed But we recognize that you may wish to upgrade or replace your drive in the future so this DVR is designed to make installation and replacement easy for the average user A 5400RPM drive will work but a 7200RPM drive is recommended for optimal performance It should be noted that while this is the only user serviceable part within the case besides the battery and you will not void your warranty by installing or upgrading your hard disk drive care must be taken to avoid damage to the other
21. MODULE PARAMETERS Intel Core TM 2 Duo CPU E4600 MOTHERBOARD G41 P41 chip VGA GMA3100 NVIDIA GeForce 8400 ATI RADEON HD3450 512MB Video RAM Windows XP SP2 above VISTA Win7 REC 0 ET ANETE E Ours 2CIF Not Applicable D1 704x4 R ing Displ FP 14 On Vista and Win7 am getting an error message that Codec can t be installed or is Taisia i ae missing how do solve that 960H 960x480 Recording Display 30 FPS There are two ways to fix it 720p 1280x720 Recording Display 30 FPS a In Windows go to your Control Panel select User Account and Family Safety and 1080p Not Applicable then choose User Account Control Click Turn User Account On or Off Uncheck the box next to Use User Account 1 3TB Max Control UAC to help protect your computer Recording Modes Manual Time Schedule Motion Detection ime S Display Modes 1 4 Auto Sequence 1 4 8 Auto Sequence A i T gt i Tale hoe Backup Methods USB Flash Drive USB Hard Drive Network Playback Speed 30FPS Turn on User Account Control UAC to make your computer more secure Arar in Out Noe 2 Inputs 1 also used for 2 way audio 1 Output User Account Control UAC can help prevent unauthorized changes to your computer We recommend that you leave UAC turned on to help protect your computer Use User Account Control UAC to help protect your computer Open Supported PTZ Protocols Null Pelco D Pelco D Lilin Minking Neon Star VIDO
22. NTER button to enter your input or ESC to exit the field without applying any changes SMTP Server smtp gmail com Port 465 standard port for Gmail others may vary NETWORK f f f m 4 SSL Check You will need to select this for Network Sub stream Email Other Settings Gmail Other ISPs may vary SMTP Server Port Send ode Enter your NEN AGAME This ae will appear on alert emails sent from Beanies the DVR Password usen test net cn Receive Address1 Password Enter the password you created for this account Remember it will be case sensitive Receive Address2 Receive Address3 Receive Addresses You may set up to three edvanced e mail addresses to receive alerts It is strongly advised that you do not use the same address that the DVR is using to send alerts Attaching Image Amount Snap Time Interyal S 2 f Default Apply PICTURE 4 24 Advanced Attaching Image Amount The alert emails can include up to three images Snap Time Interval The interval of the images can range from every second to every five seconds Other Settings 41 Commercial ISPs provide their customers with dynamic addresses IP numbers These numbers can change from time to time depending upon your service provider When they do you will lose the ability to remotely access your DVR from your mobile phone or other out of network device To prevent this from happening we recommend using a Dynamic Domain Name Service DDNS
23. R HARD DRIVE CABLE CABLE secure PICTURE 9 3 9 2 CALCULATING THE RECORDING CAPACITY OF A HARD DRIVE While the physical data capacity of a hard drive is fixed how much video you can record upon it depends on your recording configurations Higher quality recordings will take up more space on the drive and setting the DVR to record for more frequently will fill it up more rapidly To determine the optimal capacity for your purposes the chart below to estimate the size of hard drive that you ll need VIDEO RESOLUTION FRAME RATE VIDEO BIT RATE SPACE USED FORMAT FPS QUALITY bps MB h m a 5 228 w a 5 o oa 2 mse m e The formula for calculating the required disk space is Total Recording Capacity Used space per hour MB h x Recording time hour x number of channels Example A customer is using the NTSC format 30 frames per second CIF resolution with video quality set to Lowest and a total of 16 Channels He wants the unit to record continuously for a month Therefore the calculation will look like this 56 MB h x 24 hours day x 30 days x 16 channels 645 120MB or 650GB Installing a 750GB SATA hard drive should provide enough space for one month s continuous recording time at those settings 63 APPENDIX A 1 TROUBLESHOOTING 1 The DVR does not start after connecting the power what is wrong a The power adapter may have been damaged or is not providing enough power Please
24. SCC simplicity quality technology QT SERIES HYBRID DVRS p lt q iii gt m an QSee Thank You for Choosing a Q See Product All of our products are backed by a conditional service warranty covering all hardware for 24 months from the date of purchase Additionally our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase Permanent upgrading service is provided for the software and is available at www Q See com Be certain to make the most of your warranty by completing the registration form online In addition to warranty and technical support benefits you ll receive notifications of product updates along with free downloadable firmware updates for your DVR Register today at www Q See com Please see the back of this manual for exclusions 2010 2014 Q See Reproduction in whole or in part without written permission is prohibited All rights reserved This manual and software and hardware described herein in whole or in part may not be reproduced translated or reduced to any machine readable form without prior written approval Trademarks All brand names and products are trademarks or registered trademarks of their respective owners Q See is a registered trademark of DPS Inc Disclaimer The information in this document is subject to change without notice The manufacturer makes no representations or warranties eith
25. Search Playback and Management This can be done either locally on the DVR or remotely through your mobile device or computer Please see the Remote Monitoring Guide for instructions on performing this function away from the DVR Once it has been locked it cannot be erased or overwritten unless the entire hard drive is reformatted 49 DVR MANAGEMENT This window enables the user to monitor the status of the system its network connection online users history and events through five submenus System Event Log Network and Online Users SYSTEM INFORMATION Data on the system s hardware MCU MicroController Unit kernel if applicable and firmware versions can be found here along with the device s name and ID EVENT INFORMATION This window lists recorded events This list can be searched by date time type of event and channel LOG INFORMATION This window lists user activity within the system EVENT UST CH Type Start Time Sensor 01 28 2010 10 17 22 Motion 01 28 2010 11 04 02 Video Loss 01 28 2010 11 50 42 01 28 2010 16 01 49 Sensor 01 28 2010 16 48 29 Motion 01 28 2010 17 35 10 1 1 1 1 Motion 1 1 Zi Motion Z Sensor v Video Loss 50 End Time 01 28 2010 01 28 2010 01 28 2010 01 28 2010 01 28 2010 01 28 2010 0 0 lef MAIN MENU Setup Manual Alarm I Online Users SYSTEM Device Name Device ID a Search Jisk Manage oM Q Backup NQ Upgrade Log EEE HES
26. Switching between VGA and CVBS will change the menu output mode Please be sure to have the correct monitor on hand when changing output mode Language Select your preferred menu language The DVR will have to restart for this change to take effect Logout After You can have the DVR automatically log a user out after a period of inactivity The period can range from 30 seconds 5 1 3 or 5 minutes or never No Image When Logout The monitor will not display the Live View when this box is checked Date amp Time Tab Set date time time format and related configurations in this menu IMPORTANT After changing the Language or Video Format the device will need to be restarted 31 Setting the correct date and time before proceeding is essential to maintaining the integrity of your video records especially for purposes of evidence Making these straightforward settings should be your first priority before proceeding further within this manual Changing the date and time after important videos IMPORTANT To maintain the integrity of recorded video you should set the DVR to the correct date and time before making changes in other menus have been recorded could result in the loss of those files Most of the options within this menu are self explanatory If you are unsure of your time zone the date and time settings on your computer or searching online for Time Zones will quickly provide you with the information
27. TURE 4 17 36 Snap Tab In this tab you can configure how many still images are taken the quality of the images and the timing between them when the Snapshot button is pushed on the Control Bar RECORD Enable Record Bitrate Time Stamp Recycle Record Snap Resolution Quality Snap Time Interval S Snap Number Default Apply Exit PICTURE 4 18 Recycle Record Tab This is selected by default Recycle record allows the DVR to record over old events when the hard drive is full Otherwise the DVR will stop recording when there is no more space available 37 4 4 SCHEDULE CONFIGURATION Your DVR is configured to record whenever motion is detected If this is your desired setting then you will not need to make any changes However you may configure each channel to record at specific times based on time of day motion detection or other sensor input There are three tabs Schedule Motion and Sensor Schedule Tab The schedule for automatic recording can be set either of two ways 1 By highlighting individual hours for specific days SCHEDULE Schedule Motion Sensor by using the pencil tool in the upper right of the window The adjacent eraser tool removes the highlighting in a block Double click on either the pencil or eraser tool to turn them off Settings can be copied and applied to any or all of the channels and to any other day Channel Apply Settings to Channel Double click and setup s
28. The Superplay msi program is a PC only application and is saved onto the same drive as video files when the Backup Player option is selected Launch the software in the normal manner and then click on Open Path and navigate to the folder containing the video files and select the file you wish to play back Apple Macintosh At this time you must use the Remote Backup feature to save the file to your computer through the remote viewing software See Section 2 4 of the Remote Monitoring Guide for instructions on this process You MUST select the AVI format when backing up the video file for playback on a Mac computer You can use the QuickTime player or other video player and open the video file in the normal manner IMPORTANT CONSIDERATIONS Audio If you have recorded audio with the video file that you wish to back up you MUST select the DVR format for your file You will also need to ensure that the box next to Desktop Player is selected as well If you are sharing the video with anyone such as law enforcement the player will allow them to hear the audio along with seeing the video You may also use the player to convert the file to the more conventional AVI format and the audio tracks will be included in the video Please note that files backed up via a Macintosh computer will not retain audio Locking the file In situations where the video file is to be used as evidence we recommend locking the file first as described in Section 4 8 File
29. ae setting is for higher quality This sets the maximum bitrate that each camera will Mia Bitrate 200 2U84K0PS record at with VBR encoding selected 40 Email Tab This tab allows you to set how your DVR will send out e mail alerts You will be able to send e mail alerts to three addresses NOTE Depending upon your settings the system can generate a lot of e mail alerts For that reason we recommend setting up a dedicated e mail address specifically for the system to send alert notices If you do not have your own e mail system Such as a corporate mail Server you should consider using a free e mail provider However because many free e mail services allow only a limited amount of e mail traffic we specifically recommend using Google s Gmail service with its higher limit Similarly you will want the alert emails to go to a different account than the one sending them This will ease your management of these alerts and help keep your mail account from overflowing If you do not have your own e mail system please set up a free account which the DVR can use to send out alerts before proceeding For the example below we will use Gmail The settings can be found under Options when logged into your Gmail account Clicking on any of the fields will bring up the virtual keyboard allowing you to enter the data The virtual keyboard is capable of handling upper and lower case letters as well as numbers and symbols Click the E
30. an image It is not possible to divide channels across two displays 17 2 5 CAMERAS CONNECTING CAMERAS Your DVR uses BNC connectors and ports to ensure quick and secure connections for your cameras video cables While both conventional analog and digital SDI Serial Digital Interface high definition cameras use this interface they cannot be connected to a port intended for the other type because of incompatible signals It is therefore important to ensure that you are attempting to connect to the proper port STEP 1 Connect the BNC and power leads on the camera to the matching connectors on the power and video cable NOTE The male power end fits into the matching power lead on the camera STEP 2 Connect the BNC connector on the other end of the cable to the appropriate Video In port on the back of the DVR STEP 3 Plug one of the power leads on the power splitter if your camera kit includes one into the power lead on the power and video cable If you are connecting only a single camera connect the power lead to the power adapter and skip to Step 6 below CAMERA CABLE E ADO eves OFOROKE Oo 4 VIDEO Nn i SG HD SDI IN 1 TTT f ANALOG SDI CAMERAS CAMERA QT604 Shown 2 PICTURE 2 8 DO NOT COMBINE SDI and Analog cameras on the same splitter STEP 4 Repeat for each camera included with your package to ensure proper connection and function STEP 5 Connect the single end of the power splitter
31. and digital high definition SDI Serial Digital Interface cameras Both cameras use similar cables and connectors see Section 2 5 for connection instructions but they are not interchangeable as they are two completely different and incompatible technologies SDI cameras connected to analog Video In ports will not provide video and vice versa The QT604 DVR will only work with a maximum of three analog cameras and one SDI camera while the QT608 DVR is able to work with up to six analog cameras and two SDI cameras Rev 5H 12 23 2013 3 An Important Note about Analog and SDI Cameras 1 INTRODUCTION For Your Safety Features 2 CONNECTIONS AND CONTROLS 2 1 DVR Functions and Connections QT604 QT608 2 2 Mouse 2 3 Remote Control 2 4 Video Display Connecting a Video Display Missing Menu Multiple Monitors 2 5 Cameras Connecting Cameras Camera Placement Additional Considerations 960H Cameras 3 BASIC FUNCTIONS 3 1 Power On Off Power On and Login Power Off 3 2 The Control Bar 3 3 Live Viewing and Recording Switching Video Output Live Viewing Recording 3 4 Quick Playback 4 MAIN MENU SETUP 4 1 Basic Configuration Menu Navigation Setup 4 2 Live Configuration 4 3 Record Configuration 4 4 Schedule Configuration 4 5 Network Configuration 4 6 User Management User accounts and Passwords Time Search Event Search File Management Image 5 BACKUP Formatting a USB Drive in FAT32 Backing Up a File Playi
32. arch for and view the still images captured when you click on the Snapshot icon on the Control Bar These images are stored on the DVR s hard drive just as with video files Select the date to search along with the start and end times to search between You can also select which channels you want to include in the search Clicking the Search button in the upper right of the window will bring up a list of available images SEARCH x Time Search Event Search File Management Image Search Start Time 12 23 201024 00 00 00 End Time 12 23 2010245 23 59 59 v vil v2 v3 Via Z as a e A7 Ms 3 13 Delete Lock Save Save All KC PICTURE 4 37 After the search is completed a count of available images will be displayed along with the first still image The buttons at the bottom of this tab allow you to navigate through the images as well as save them for use outside the DVR DELETE This will remove an unwanted image from the hard drive LOCK This will prevent a file from being deleted If a file is locked this button will read UNLOCK SAVE SAVE ALL These buttons allow you to save individual or all of the images in the group to an external USB flash drive inserted in the USB port on the front of the DVR ARROW BUTTONS Navigate to the first last previous or next image in the group 47 This DVR supports backing up files to USB flash drives USB hard drives and USB DVD burners through the USB port on the front
33. as can be connected to this port but you may require an expander port to do so STEP 2 Connect the other end of the cable to the proper pins in the connector on the camera STEP 3 Connect the camera video and power cables as you would any other camera PICTURE 7 1 54 7 2 PAN TILT ZOOM PTZ CONFIGURATION If you are connecting optional Pan Tilt Zoom cameras the controls are set from this window in the Serial Port and Advanced tabs PUZ Senal Port Advanced Serial Port Tab You will need to consult your PTZ camera s manual for details regarding protocol and baud 3 rate Please note that the DVR may support more features than your camera offers including protocol and number of preset programs CH Enable Address By wj Nyje agg Default Apply Exit PICTURE 7 2 Cameras can be individually configured or a global set up can be implemented through the All button Simulative Cruise is for use with PTZ cameras using an unsupported protocol to allow you to use at least some of the features PTZ Definitions and Descriptions Parameter Settings What it Means 1 255 The address of the PTZ camera Baud Rate 110 21600 The speed that data is transmitted Protocol The communication protocol used by the camera Supported protocols are Null PelcoP PelcoD Lilin Minking Neon Star Vido DSCP Visca Samsung RM110 HY Advanced Tab You can set your camera to follow a preset Serial Port
34. as to block out select areas on each screen This is to grant privacy in situations when other users may be able to view the camera feeds and you wish to restrict viewing of certain areas or activities Click on the Setting button next to a given ip camera to apply a mask to its view Live Main Monitor Spot Mask CH Mask Area Setting setting setting Seting Setting Setting Setting Setting Default Apply PICTURE 4 11 Up to three areas may be masked in an image Simply click and drag to cover the area To delete double click on a mask Right click to exit the screen your masks will be saved The masks will appear on that channel s image in the live area as well as on recordings PICTURE 4 12 34 4 3 RECORD CONFIGURATION Hybrid DVRs are set to record in real time 80 frames per second in the appropriate format 7200p or 960H D1 depending on the technology of the channel On the QT604 Channel 1 will record in HD while on the QT608 channels 1 and 2 are the SDI HD channels All other channels will record in the smaller formats Your DVRs analog channels are set to record in the 960H format see Section 2 5 If you purchase additional analog cameras that are not the 960H format you may wish to set the recording format to D1 to avoid distortion of the video There are five sets of options Enable Record Bitrate Time Stamp and Recycle Record If you Enable Tab RECORD Select some or all of the cameras to record
35. ay The gateway of the router DNS Server The address of the Domain Name System DNS server PPPoE User Name User name of the broadband account Password Password for broadband account Substream Tab The substream is the data that is sent to remote monitoring devices Due to bandwidth concerns these data streams are generally smaller than those sent directly to the DVR itself These streams run in parallel with the main stream sent to the hard drive and they do not affect each other Substream settings are configured in the same NETWORK manner as that used for the primary stream Network ai Emal Otrer Setings settings in the Record Bitrate tab in Section 4 3 Certain settings will be grayed out and cannot be changed due to throughput concerns The definitions are repeated for your convenience Max Bitrate 512 Kbps Remaining 0 CIF 0 D1 512 Kbps Default PICTURE 4 23 4 4 m Xx Parameter Options What it Means CIF 352 x 240 pixels Only this resolution is available in pigsolion the substream FPS 1 30 Frames per second More frames makes for smoother video but may not be possible due to bandwidth Variable Bit Rate versus Constant Bit Rate VBR provides Encode VBR CBR better image quality for video with motion in it but at the expense of a larger file size Only available when VBR is selected The higher the quality the more drive space required CBR s default Lowest Quality Highest
36. back panel of the DVR along with the CVBS port for the television which uses a BNC connector Your system includes an HDMI cable but you will need to provide your own VGA cable if you choose to use a monitor with that connection Similarly we have included a BNC to RCA adapter but you will need to supply your own RCA video cable Your DVR is configured to use the HDMI or VGA port as the main display To use a TV you will need to press and hold the STOP ESC button for approximately 10 seconds until you hear a beep indicating that the video mode has been switched A display connected to the other port will not show the menu 2 1 DVR FUNCTIONS AND CONNECTIONS FRONT PANEL QT604 S S HYBRID ISTUN TT 1 I ITEM NAME FUNCTION 1 RECORD Manually begins recording INDICATORS 3 DIRECTION 1 Navigate through on screen options PLAY PAUSE Launches PLAYBACK window W EWIND 8 10 4 IR RECEIVER AST FORWARD Changes playback speed TOP ESC Quit PLAYBACK mode Exit the current window or status Switch video output mode Press and hold 10 seconds Decrease the value in SETUP Enter backup mode in LIVE VIEW 1 Increase the value in SETUP Enter menu in LIVE VIEW 2 SEARCH Enters Search Mode 3 1 USB USB port to connect USB flash or external hard drives to update firmware or back up recordings 10 O BACKUP 1 1 1 11 MENU E REAR PANEL ITEM NAME 1 AUDIO IN 2 Channel audio input for microphones or cameras
37. ble space and status j DISK MANAGEMENT Size GB Free GB Status Propenties Sources 000 0 00 Normal Read amp Write x local Refresh i f Format PICTURE 6 10 The drive can be set to read only which will disable recording but will preserve the data currently stored within it If you have upgraded your system by installing a new drive See Chapter 9 you will need to first format the new hard disk before recording You can reformat the current drive if desired by selecting the Format option in the drop down menu WARNING Reformatting the drive will delete all recorded files stored on the hard disk regardless of whether they are Locked Refresh will update the information about the drive 52 6 4 FIRMWARE UPGRADE This window will display firmware updates that are loaded on a USB flash drive in the front USB port Firmware upgrades are available from Q See at www Q See com Support and may be found by looking up your specific model Firmware should only be upgraded to fix a specific problem or add features as ongoing development may result in features being removed The firmware download should be loaded onto an empty USB flash drive from the downloading computer and then transferred to the DVR using a USB port PICTURE 6 11 IMPORTANT Please make note of your settings before updating the firmware on a QT426 or QT446 as the upgrade process will restore factory defaults Other models will retain their u
38. change the adapter b The DVR may not be getting enough power from the outlet or surge protector it is attached to c There could be a problem with the system board on the DVR 2 The indicator lights of the DVR are on but no output Why 9 a The power adapter may have been damaged or is not providing enough power Please change the adapter b The video format of the DVR is different from that of the monitor c Connection problem Please check the cable and the ports of the monitor and DVR 3 Why are no images displayed on some or all of the channels of the DVR a Connection problem Please check the cables and the ports of camera and DVR b Camera problem Please check the cameras by attaching them directly to TV or working port on DVR c The video format NTSC PAL of the DVR is different from that of the cameras Please change DVR video format 4 The DVR cannot find the hard disk drive a The power adapter is not providing enough power or the adapter is not getting enough power from the outlet 11 b Connection problem Please check the power and data cables on the HDD c The HDD is damaged and will need to be replaced 5 cannot record what could be the problem a The HDD is not formatted Please format it manually first b The record function is not enabled or setup correctly Please refer to Section 4 3 Record Configuration 12 c The HDD is full and recycle function is not enabled Please refer to Sect
39. chedule Default PICTURE 4 19 2 Blocks of time to be recorded can also be set up by double clicking on a field adjacent to a day Multiple schedules can be created and SCHEDULE Week Days Apply Settings To Copy saved with start and stop times down to the Stat Time nd Time 00 00 23 59 minute These can then be applied to multiple 02 01 23 69 days and cameras M Add Delete Schedules made in one mode can be altered in PICTURE 4 20 another mode Motion Tab Motion detected during the highlighted hours will cause the DVR to start recording Setup is similar to that used in Schedule above The default mode is for 24 7 PICTURE 4 21 38 4 5 NETWORK CONFIGURATION by following the steps on the Quick Networking Poster your network configuration has already been set NOTE If you were able to connect your DVR to the Internet using the Startup Wizard or The Network Configuration window is used to control how your DVR works in a networked environment This section offers a brief overview of how to set up your DVR so that it can be remotely monitored from another computer on your network over the Internet or from mobile wireless devices Full in depth instructions on the functions and settings available in this window are presented in the Remote Monitoring Guide which is on the disk that came with your system or which can be downloaded from our website at www Q See com Support The four tabs in this wind
40. ck However if you have attached a television to the Video Out port instead then you will need to press and hold the ESCAPE EXIT or STOP button depending on model on the front of the DVR for 10 seconds or until you hear a beep to indicate that the video mode has been changed On the QT474 the video mode can be changed by pushing and holding the VGA TV button LIVE VIEWING The normal mode of the DVR is to display the live feed from the cameras Configuring which channels will be displayed naming the cameras and other display settings will be covered in SECTION 4 2 In addition to the camera images the DVR will display symbols regarding the status of each camera CAMERA 03 a hs PICTURE 3 8 RECORDING Symbol Meaning Symbol Meaning Symbol Meaning Scheduled Alarm Manual Recording Recording Recording Motion Detection lt 9 Audio Enabled Your DVR is configured to record whenever motion is detected It is also set to record at the best setting possible These settings work for most users but each user s situation will be different and directions for adjusting these settings can be found in Section 4 3 Record Configuration 26 3 4 QUICK PLAYBACK Pushing the playback button on the DVR or remote will enable you to play back what has been recently recorded by launching Quick Playback Playback Button Clicking on the Playback button within the Control Bar will begin the Quick Playback KN p a REC t process as well
41. column will open the Cruise window CRUISE Select Add or double click on an existing line to Mo Name modify and the CRUISE PRESET window will Cruise open Cruise Delete will remove a selected cruise line are Clear All will remove all of the cruise lines Aei Cruise Crnuise Setup elete Liear All PICTURE 7 6 PRES The set of icons to the right of the screen are used to configure each cruise setting Preview Preview the cruise to ensure that you have the desired results amp G PICTURE 7 7 56 Name Symbol What it Does Opens a window to allow the user to set the speed and time of a new Add preset point p w Deletes a preset point Modify gt Opens the settings window for the selected preset point allowing you to change the settings Enables the user to alter the position of a setting in the cruise order Track This interface is used to program the tracking routine for the camera Clicking on the Track button will bring up the live view for that camera plus a contro panel The user can control the dome s rotation direction plus speed as well as the zoom focus and iris Track A Zoom vy r Start Record lt a gt Focus Start Track Iris qR PICTURE 7 8 Start Record The system will begin recording the sequence of movements you perform on the PTZ control panel Clicking this again will stop the recording Start Track This will pla
42. components within the case Such damage will not be covered WARNING ELECTRIC SHOCK RISK The DVR MUST be unplugged from all power sources as well as from the cameras before opening the case Failure to do so can result in damage to the DVR or its components as well as injury or death 9 1 INSTALLATION REMOVAL It is strongly advised against opening the case when atmospheric conditions present the risk of static discharge which can damage electronic components Whether installing the drive for the first time or removing the old one to install a new one the steps are largely the same STEP 1 Disconnect the DVR from the power source as well as any other connections STEP 2 Remove screws from the side and rear of your DVR as indicated in Picture 9 1 Remove Screws AUDIO INa 1 2 LAN USB DC12V PICTURE 9 1 Holes for STEP 3 Remove the case by sliding it Hard Disk Drive Mounting Screws backwards and then lifting off STEP 3A If removing a hard drive you will need to unscrew the four drive i mounting screws at the bottom of PICTURE 9 2 61 62 STEP 4 Connect the power and data cables Press firmly but do not force them onto the pins or you may damage them The connectors are keyed to ensure they are connected in the proper position STEP 5 Attach hard drive to the base of the DVR with screws using the four mounting holes MOUNTING HOLES DATA POWER STEP 6 Replace the DVR cover and FO
43. d and moving the yellow line to the approximate start time Clicking on the PLAY button will begin the playback from the time selected It will also bring up a playback toolbar allowing finer control of the playback process Play Frame Rewind Screen Display Zoom Color Trim Backup Volume Exit Pause Advance Mode Hide Tool Bar pu ae ee Q oe X Camera Name x ES 03 19 2011 12 02 00 gt gt 1X Stop Fast Forward Previous Playback Playback Next Record PICTURE 4 34 Speed Progress Bar Record 45 EVENT SEARCH Selecting this tab will bring up a list of recorded events Your DVR is configured by default to record when motion is detected You can choose whether to display events triggered by Motion Sensor or both These files are saved as events Select the date you wish to search and click the Search button You will be presented with a list of recorded events ae Start Time 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 Select the channel and click the Double click the event file you wish to play back CI 1 1 1 1 1 1 1 A 1 Time Search a a File Man agement Image End Time 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 0
44. d button and the ADD USER window will open It will have two tabs General and Authority General Tab f Input the name password and select the maiali X Keener Authority type of user normal or advance User Name guest OOO OE If you only want this user to be able to access e the DVR from a specific computer on the Binding PC MAC Address network then select the Binding PC MAC BODO Address option and then enter the MAC mo address of that computer PICTURE 4 27 Authority Tab In this tab you can give this user access to all General AANT or part of the system and its functions ae WA System Setup 7 Shut Down ADD USER Y Audio Talk Data Manage v Disk Manage Remote Log on v Live View v z 1 Z Record v 1 Z Playback v Z1 Z Backup v Z 1 ZI P T Z Control PICTURE 4 28 Setup button Modify user s name type binding PC Mac address and etc With the exception of changing the password the Admin account may not be modified Delete button Remove a user from the system Change Password button Modify a user s password The admin password may be changed The default is 123456 To change a password simply click on the button and enter the current password in the pop up window along with the desired new password in the New Password and Confirm Password fields before clicking OK to save and Exit to close the window 43 4 7 ADVANCED In this set of commands the user can eras
45. del It may not be compatible with other models of DVRs even those from the same series Your remote may contain buttons for features not available on your DVR 14 2 4 VIDEO DISPLAY QT Series DVRs include an HDMI video out port to take advantage of the HD video from the SDI camera Additionally you can use a television or a 19 or larger monitor as a main video display An old style CRT cathode ray tube television can also be used for displaying the live and recorded video as well While a video display allows easy monitoring and play back of video at the DVR it is not needed for day to day use of your DVR if you are only monitoring it remotely via a mobile device or using a computer However a video screen is needed for initial setup CONNECTING A VIDEO DISPLAY Instructions on connecting a desired video display are included in the Quick Start Poster that came with your system but are included here for your convenience High Definition Television To connect to an HD television or other high definition screen with HDMI video input STEP 1 Plug an HDMI cable into the HDMI port on the back of the DVR STEP 2 Plug the other end into the HDMI port on the television STEP 3 Plug the television s power cable into a surge protector PICTURE 2 4 VGA Monitor Using a standard VGA monitor the type used with most computers with your DVR is the preferred method and the DVR is configured with this in mind Due to r
46. e expense of a larger file size Only available when VBR is selected The higher the quality the more drive space required CBR s default setting is for higher quality l This sets the maximum bitrate that each camera will Max Bitrate 200 2084KbpS cord at with VBR encoding selected Lowest Quality Highest 35 Time Tab You can set the length of time the DVRs record an event before and after a motion detection or alarm is triggered as well as how long an individual record is preserved Pre alarm record time This sets the length of time showing events prior to a motion detection or sensor triggered event that is included in the record Post alarm record Sets the length of time from 10 to 60 seconds that is added to the record after the event is finished Expire time The time up to 60 days that an event is saved on the drive before it could be overwritten See Recycle Record below PICTURE 4 15 You can set up all channels with same values by selecting All and then configuring one channel Stamp Tab Select which cameras will display their ID and date stamp and where it ll appear on the screen Drag and drop the location of the camera name and date time stamp to your desired location on the screen This can be done individually or globally A Before and After example is shown below PICTURE 4 16 04 29 2010 16 04 40 CAMERAG2 04 29 2010 16 04 40 CAMERAO2 PIC
47. e 08 19 2011 01 29 36 and the storage media that you have connected The Number of Files 1 If you have more than one drive connected Saal 258 Siora uacli COG including ESATA USB CD DVD burners or E A other external media you can chose the desired Backup P layer 2 destination in the Storage Media pull down Pe If you do not have enough space on the disk to save your file you may select Disk Cleanup to remove all files from that disk TEREST Start Cancel PICTURE 3 14 Chose the format in which you want to save your video clip The DVR format requires a special player program which will be included in a second folder on the drive The AVI format will work with most standard media playback software on PC or Mac computers If selecting AVI as the format for your files then you should deselect the Backup Player box Click Start to begin the download and the progress bar at the bottom will fill up as the file is transferred For more information regarding backing up files please see Chapter 5 IMPORTANT If you have audio recorded along with the video you MUST select the DVR format in order to preserve it Be sure to check the box next to Desktop Player to also download the player program which can then be used to convert the file with audio intact to the more conventional AVI format 29 4 1 BASIC CONFIGURATION This chapter is intended to help you get your DVR up and running before you activate any advanced featur
48. e all the settings import or export data files to and from the DVR and control who can remotely access the DVR through three submenus Reset Import Export and Black White List RESET Clicking on this option will open a warning dialogue asking you to confirm that you wish to remove all settings and reboot the system You must select OK to continue with the reset or hit CANCEL to exit without changes IMPORT EXPORT Use this interface to export select data files to mobile Flash drives or an external USB drive through the backup function Specific data files can also be retrieved from mobile or external storage devices and recorded onto the DVR PICTURE 4 30 BLOCK ALLOW LIST From here an authorized user can control which computer users are allowed to access the DVR BLOCK ALLOW LIST O Block The Block List is used to deny access to remote Prea T computers within a certain IP address segment The Allow List is used to permit access by users from select IP address segments 000 000 000 000 _ 000 000 000 000 Default PICTURE 4 31 EXAMPLE You wish to block access to the DVR from computer users within the IP address segment ranging from 196 168 000 002 to 196 168 000 004 Select the Block button and then enter the first segment in the IP From field and the last address within the segment in the To field You may add additional segments before hitting Apply to save your settings and then exiting this window 44
49. er OUTPUT 5 CVBS Video Video output for connecting to TV BNC or monitor Out 6 HDVIDEOIN Video input from 2 SDI high definition cameras HDMI HDMI video output VGA PORT Video output for connecting to monitor Network ethernet port 1 10 USB PORT Connect USB mouse NOTE HD cameras MUST be connected only to the two ports marked HD SDI IN in order for them to work Similarly the analog cameras will only work when connected to any of the six SD VIDEO IN ports 13 In addition to the buttons on the front of the DVR your system can be controlled through the USB 2 3 REMOTE CONTROL mouse and the remote control We have found that the majority of our customers prefer to operate their The remote control allows you to perform most of the day to day functions from a convenient distance DVRs using the USB mouse because of its ease of use and flexibility and our manual is set up with this in It functions as a typical remote control with additional buttons allowing you to navigate through menus mind and control functions We recommend that you configure your DVR using the mouse controls reserving the remote control for operations such as live viewing file search and playback 2 2 MOUSE The mouse is the default tool for navigating through the menus Specific instructions for its use within a The remote uses two AAA sized batteries If the remote s performance degrades check the batteries as function appear in the appropria
50. er express or implied of any kind with respect to completeness of its contents Manufacturer shall not be liable for any damages whatsoever from misuse of this product This manual is written for the QT series of hybrid DVRs Not all features and capabilities are shared across all models so you may see features described which are not applicable or available on your machine In addition you may see screen images that do not exactly match those on your display This manual was accurate at the time it was completed However because of our ongoing effort to constantly improve our products features and functions may have been added or changed since that time and on screen displays may change We encourage you to visit our website at www Q See com to check for the latest firmware updates and product announcements Throughout the manual we have highlighted warnings and other important information that will assist you In operating your new system in a safe and trouble free manner Please take the time to read and follow all instructions and pay attention to alerts as shown below IMPORTANT Red boxes with this icon indicate warnings To prevent possible injury or damage to the product read all warnings before use NOTE Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your system AN IMPORTANT NOTE ABOUT ANALOG AND SDI CAMERAS Hybrid DVRs utilize both conventional analog
51. es which are covered in later chapters You can use the mouse remote control and the buttons on the front of the DVR to operate your system but for convenience we will be discussing operations using the mouse Information on P T Z cameras and alarms will be found in their own chapters Chapters 7 and 8 respectively MENU NAVIGATION Navigation through the user interface is point and click Double clicking on an icon within a given menu will open that menu or a Submenu The Main Menu is the starting point to reach all of the DVR s settings and features Selecting the Menu icon on the left of the Control Bar or pressing the Menu button on the DVR and remote control open the Main Menu Main Menu a Clicking on any icon will open the relevant Search Backup Information menu w a Disk Manage Upgrade Logot PICTURE 4 2 SETUP From the Setup menu select the Basic menu by clicking on its icon asic PICTURE 4 3 NOTE When configuring your settings you will always need to click Apply to save your current settings before closing the window with Exit otherwise your changes will be lost You may click Exit or the close window box X in the upper right of the window to close without saving changes but an alert will pop up asking if you wish to save changes Click OK to save changes or Cancel to continue without saving You may select the Default button to restore your settings to those set at the factory BASIC MENU T
52. esolution restrictions you must use a monitor that has at least a 19 diagonal display This information is typically included in the monitor s model number or found on the back of the monitor if you are uncertain STEP 1 Plug a VGA cable into the port marked VGA on the back of the DVR STEP 2 Plug the other end of the VGA cable into the similar port on the back of the monitor STEP 3 Plug the monitor s power cable into the surge protector VGA VIDEO IN o Fg o PICTURE 2 5 16 Changing Display Resolution You can adjust the DVR to optimize its output to BYE Date amp Time DST best match the capabilities of your monitor or HD E display through the following steps Device ID STEP 1 Open the Basic window in the Setup Video Format window which is located in the Main Menu E Us STEP 2 Click on the System tab Show System Time Mav Onlina llecarc STEP 3 Use the Video Output pull down to E E select your desired resolution Language Engiist v Logout After Minutes 5 x STEP 4 Click on Apply to save your settings and then click Exit STEP 5 Your system will restart You will have to re log in afterwards No Image When Logout Default Apply Exit PICTURE 2 6 Television A third option for a video display is any television with an RCA video input The DVR s Video Out port uses a BNC type for coaxial cable Your DVR will include a BNC to RCA or adapter To utilize this method you must suppl
53. ew is usually not enough to trigger an alert However some flying insects are attracted to infrared light and will swarm the camera This is usually a temporary situation that occurs at only a certain time of the year Lighting the area with yellow bug light of sufficient brightness can keep the camera operating in daylight mode and keep the infrared LEDs turned off A second solution is to set the channel to record all the time and turn motion detection off at night until bug season is over Reducing the motion sensitivity Section 8 3 can also reduce alerts as can using another camera to trigger recording as described above Additionally keep your cameras clear of spider webs as the movement of the webs due to wind or critters in the web will cause an alert The reflection of the infrared off the webs and back into the camera will also reduce the night vision range Snow Rain As with bugs this is usually a seaonal event and may require motion detection to be temporarily disabled to avoid false alarms However positioning the camera further under shelter such as closer to the wall and away from the edge of the eaves can make the rain or snow too small for the camera to notice Adjusting motion sensitivity may also help in some situations 20 960H CAMERAS A new standard for analog video cameras 960H increases the width of the image from D1 s 720x480 pixels to 960x480 pixels When connected to a DVR with 960H capability this a
54. here are three tabs covering System Date amp Time and Daylight Savings Time DST In the first tab System you will set the date time along with other desired settings System Tab The following settings can be changed in this menu Device Name This will display when you access the DVR remotely via your mobile device a web browser or through the CMS software Naming the device will help users recognize the device when monitoring numerous DVRs remotely BASIC System Date amp Time DST Device Name Device ID Video Format Password Check Device ID If you have multiple systems you can give this device a numerical ID Show System Time Max Online Users Video Format Select between NTSC North Video Output America or PAL Europe video standards palgusde ouen Logout After Minutes Z m S ISHS D lt Bs ci cn en en ADMI 1280X1024 v Ui cn lt n Password Check By enabling this a user will need to enter name and password when performing configuration operations No Image When Logout Show Time Displays the time on screen in Live Eperu LAppiy_ Ext View PICTURE 4 4 Max Network Users Set the maximum number of network connections up to 10 VGA Output Chose the configuration that best fits your monitor Options are VGA 800x600 VGA 1024x768 Default VGA 1280x1024 and CVBS NOTE VGA is for VGA monitors while CVBS is for TV monitors connected using a BNC RCA adaptor
55. ion 4 3 Record Configuration and the Recycle Record Tab in the Record Menu d The HDD is damaged and will need to be replaced 6 cannot use the mouse what could be the problem a Wait 5 minutes after connecting the mouse and then try again b The mouse is not securely connected Plug unplug several times c The mouse is incompatible with the system Please try another mouse 7 What can I do when the DVR starts and displays please wait all the time a First possible reason hard drive power cable and or data cable are not securely connected Solution Please check the cable connections and make sure they are secure if still not working please unplug them and then plug them in again b Second possible reason The system is having problems reading the hard drive Solution Try reformatting the current drive or re placing it c Solution Try connecting the DVR to a different surge protector and power outlet 64 10 How do input letters and numbers To input letters such as passwords and numbers click the box behind where text is to be entered and then a small keyboard will appear Please select number or letter to input the default password is 123456 or you can use the digital keys on the front panel or the digital keys on the remote control PICTURE A 1 How do upgrade the firmware on the DVR After you download the new firmware from the Q See website at www Q See com Support and copy it on
56. ize user rights log search system setup two way audio file management disk management remote login live view manual record playback PTZ control and remote live view Supports 1 administrator and 15 users Supports event log recording and checking events unlimited NETWORK Supports TCP IP DHCP PPPoE DDNS Supports Internet Explorer and Safari browsers to do remote viewing Supports a maximum of 10 user connections simultaneously Supports dual stream Network stream is adjustable independently to fit the network bandwidth and environment Supports picture snap and color adjustment in remote live view Supports remote time and event search and channel playback with picture snap Supports remote PTZ control with preset and auto cruise Supports remote full menu setup changing all the DVR parameters remotely Supports mobile surveillance on iPad iPhone and Android devices Supports CMS to manage multiple devices over the internet Administrator can limit user access to specific cameras Administrator can disconnect online users NOTE Depending on your point of purchase your DVR may have the hard disk drive already installed If your drive was packaged separately or if you wish to upgrade to up to a larger hard drive please see Chapter 9 at the back of this manual which covers installing the drive You may view this DVR using an HDMI or standard 19 or larger VGA monitor or a television The HDMI and VGA ports are on the
57. lass Likewise the camera s infrared LEDs will reflect off the glass and shine into the lens thus degrading the image Light levels should be approximately the same between camera and target area A camera in a brightly lit area looking into a shaded area or vice versa may produce inadequate results The above are guidelines and the optimal location for your camera will depend on your unique circumstances As a general rule the locations highlighted in Green in the picture to the right indicate the best locations to mount your camera Both locations are sheltered from rain or snow and offer good sight lines to allow your camera to monitor a wide area Because your camera is weatherproof it requires less protection than weather resistant cameras and it can be placed in more exposed locations if needed Keep in mind that most Q See cameras are designed to operate between 14 F to 122 F 10 C to 50 with a relative humidity of up to 95 and consider wind chill and other environmental factors when selecting your location Specialty cameras are also available from Q See which are able to operate in more extreme environments PICTURE 2 10 19 ADDITIONAL CONSIDERATIONS Most users prefer to operate their systems with the DVRs recording only when motion is detected This provides the most efficient use of the hard drive s capacity plus making it easier for a recording to be located However if the a camera s location has a lot
58. lay Displays the local record state and basic information Supports full control with USB mouse Supports digital Zoom on live and playback view RECORDING MEDIA Supports SATA hard disk drives up to 3TB each for longer recording times BACKUP Supports backing up to USB 2 0 devices Supports saving recorded files with AVI format to a remote computer through Internet RECORDING amp PLAYBACK Record modes Manual Schedule Motion detection and Sensor alarm recording Supports recycle after HDD is full Resolution frame rate and picture quality are adjustable 128MB for every video file packaging Up to 16 audio channels available depending on model Two record search modes time search and event search Supports multi screen simultaneous playback Supports deleting and locking the recorded files one by one Supports remote playback in Network Client through LAN or internet Supports recording in CIF and D1 resolutions SDI models support recording in 720P and 1080P HD resolutions ALARM Supports scheduling for motion detection and sensor alarm Supports pre recording and post recording Supports linked channels recording once motion or alarm is triggered on designated channel Supports linked PTZ preset and auto cruise PTZ CONTROL Supports multiple PTZ protocols PelcoP PelcoD LILIN MINKING NEON STAR VIDO DSCP VISCA and RANGE Supports 128 PTZ presets and 8 auto cruise tracks Supports remote PTZ control through internet SECURITY Custom
59. llows the camera to take advantage of the wider aspect ratios of most monitors and HD screens to deliver a wider clearer image without the distortion caused by stretching to fit the screen This is demonstrated in the image below Standard analog camera image stretched to fit HD aspect ratio 960H camera image PICTURE 2 11 You can use 960H cameras with analog DVRs that don t have that technology but the DVR will be unable take full advantage of the capabilities for best results 21 3 1 POWER ON OFF Before turning on the DVR ensure that all connections are good POWER ON AND LOGIN Connect the power supply and the DVR will power up The LED labelled POWER on the front will illuminate and the DVR will display the live image from Channel 1 Before you can proceed you will need to log into the DVR STEP 1 Right click with the mouse anywhere on the screen STEP 2 Press the MENU button on the remote or press the STOP ESC button on the front of the DVR to open the Control Bar which will appear at the bottom of the screen Picture 3 3 STEP 3 Once the Control Bar appears click the Menu icon on the far left to open the Main Menu Picture 3 2 STEP 4 The Login screen will appear Enter the User Name and Password LOGIN admin and 123456 respectively using the Virtual Keyboard described in the last chapter Click ENTER on the keyboard You can change the password Password later as described in Section 4 6 User D Ma
60. moves along the Playback Progress Bar as the video plays Moving this with the mouse will go to another segment of the video You can move to another point in a single video by first clicking on that channel and then moving the slider to the desired time Other channels will continue progressing normally Trim Using this tool allows you to save a segment of the video record rather than having to back up the entire file To select a segment move the Playback Progress Bar to before the desired location in the video and begin playback Once you reach the desired starting point click on the Trim button to set the beginning of the clip The button s icon will flip indicating that it is waiting for you to select the ending point When you have reached that point click the button again to complete your edit The starting and ending times will be displayed at the bottom of the Playback Control Bar Begin End Clip Clip E 4 PICTURE 3 12 Backup Once you have created your video clip the Backup button will turn white indicating that you can save your clip directly to a USB drive connected to the USB port on the front of the DVR The drive must be connected before clicking on the Backup button C B Camera Name gt gt 1X 00 00 17 00 01 19 PICTURE 3 13 a BACKUP INFORMATION _ i When the Backup button is clicked the Backup a i i i i Start Time 24 window will open It will list details about the file main ee End Tim
61. nagement Login Cancel User Name PICTURE 3 1 You are now logged in IMPORTANT If you are logging into the DVR for the first time it is essential that you set your DVR to the proper date and time at this point Doing so will allow you to search for events based on when they occurred as well as avoiding complications by having multiple recorded files with the same date and time if you wait to make those settings Complete instructions can be found in Section 4 1 Basic Configuration POWER OFF 7 The DVR will power down to a standby mode eee when the POWER button on the remote control i oS ill is pressed or when the SYSTEM SHUT DOWN 7 Q icon is selected from within the MENU In both SLES Backup Information cases the SHUT DOWN window will appear Y S oe and users must select OK to confirm The hard wi drive will stop spinning and the system will shut Mageemilerm Disk Manage Upgrade down For extended periods of inactivity it is recommended that the DVR be disconnected from power either by turning off the power at the surge Gout Dow protector or unplugging the device PICTURE 3 2 22 3 2 THE CONTROL BAR When a user is logged in pressing the ESC button on the DVR or right clicking on the screen with the mouse will display the CONTROL BAR on the bottom of the screen Move Screen Display Dwell Zoom PTZ Record Control Bar Menu Mode Color Volume Snapshot Playback Rex REC gt gt ae PICTURE 3 3
62. nfiguration made in the Main Monitor tab in the Live menu see Section 4 2 Live Configuration You can select whether to view a single channel at a time two channels in a picture in picture format or view multiple channels in a split screen mode In addition users have the option to select how many channels to view at once as well as which channels will be shown in that multi channel display The number of display mode options and their configuration will depend up on the model of your DVR With the exception of the nine channel viewing mode on an eight channel system your DVR will not have the option to display more channels than it supports If you have fewer than the maximum number of cameras connected to your DVR the channels without cameras will remain black and display a Video Loss message Click the amp icon beside the desired screen display mode to open the CHANNEL SELECT menu Users can check any or all channels to display the live feeds depending on the display mode chosen 10 11 1 and the number of channels on the DVR Click the box to confirm the settings before closing the CHANNEL SELECT menu by clicking on the amp yv TY button wi A lt J ll A B T H 14 15 16 PICTURE 3 5 You can move camera views to a new position by clicking and dragging the desired channel s display When a channel s view is dragged into another area the view that it replaces will move to the vacated location Double clicki
63. ng Back a Video File on a Computer Important Considerations 6 DVR MANAGEMENT 6 1 Information Event Information Log Information Network Information Online User Information 6 2 Manual Alarm 6 3 Disk Management 6 4 Firmware Upgrade 6 5 Logoff 6 6 Shut Down 7 PAN TILT ZOOM CAMERAS 7 1 Connecting a PTZ Camera 7 2 Pan Tilt Zoom PTZ Configuration 8 ALARMS Motion Video Loss Other Alarm Alarm Out 9 HARD DISK DRIVE 9 1 Installation Removal 9 2 Calculating the Recording Capacity of a Hard Drive APPENDIX A 1 Troubleshooting A 2 Specifications Q SEE PRODUCT WARRANTY Questions or Comments Contact Us 48 48 48 49 49 50 50 50 50 51 51 52 52 53 53 53 54 54 55 58 58 60 60 60 61 61 63 64 64 67 68 69 FOR YOUR SAFETY To prevent damage to your Q See product or injury to yourself or to others read and understand the following safety precautions in their entirety before installing or using this equipment Keep these safety instructions where all those who use the product will read them WARNING ELECTRIC SHOCK RISK E Check the unit and any accessories included in the package immediately after opening If items are missing or damaged repackage and return to the point of purchase m Use the proper power source Only use the power adapter supplied with your system Do not use this product with a power source that applies more than the specified voltage 100 240V AC
64. ng on any of the channels being displayed will bring that camera s video to full screen Right clicking anywhere within the image will return the display to its previous mode Asymmetric Display With the exception of the four channel DVRs in this series and the QT536 users have the option of viewing cameras using an asymmetric display mode This modes consists of one large image plus several smaller images As described above a camera s display can be dragged from one of the smaller windows into the larger window for easier viewing while maintaining a multi channel display 24 Picture in Picture If you wish to only monitor two channels at a time you can utilize the Picture in Picture mode The icon for this display mode is shown at the far right of Picture 3 4 PICTURE 3 7 PICTURE 3 6 Clicking on the Picture in Picture button will open a pop up window Picture 3 6 allowing you to select which channel will be the main video feed Clicking on the button in the lower left of that window will open a second pop up window Picture 3 7 allowing you to select the channel that will be displayed within the larger image Note that the channel currently being used for the larger display will be darkened and not selectable 25 3 3 LIVE VIEWING AND RECORDING SWITCHING VIDEO OUTPUT As described in Section 2 4 Video Display the DVR is normally configured to output video signal to a 19 or larger monitor through the VGA port on the ba
65. nnels can be grouped and the display will cycle between groups Any individual channel can be shown in more than one group Dwell Time This is the time interval the display will soend showing a group before moving on to the next group Live Main Monitor Spot Mask Camera Name Show Name Color CAMERAOL v Setting CNW NO Setting A CAMERAOS z Setting 7 Setting CAMERA04 Recording Status W v Setting Defaut Apply Exit PICTURE 4 7 XxX Channel E Brightness 128 IE 128 Saturation 128 m m Contrast 128 zae e 2 Default OK PICTURE 4 8 LIVE Live Main Monitor Spot Mask Split Mode g Dwell Time Default Apply PICTURE 4 9 NOTE If viewing remotely on a computer with dual monitors the display must be on the main monitor 33 Spot Tab This allows select feeds to be viewed on a separate monitor that is connected to the DVR but may be in another room for example There will be no menu access on this auxiliary display Only one channel can be displayed at a time on this monitor You may create groups of channels or designate a single channel as a group A channel may be placed within more than one group Select the order of the channels and their dwell time Use 4 Dwell Time the left and right arrows to switch between groups AE hax Group ih Current Groupe Default PICTURE 4 410 Mask Tab Set up masks on individual camer
66. o ooo 00011000 Internet Explorer window For example L http 88 116 0 25 Preferred DNS Server Alternate DNS Server PPPoE User Name Password Test Default Apply Exit PICTURE 4 22 network then another port will need to be selected Choose another number in the same NOTE The default value is 85 If port 85 is already occupied by another device on the range 81 89 In this case you will have to add the port to the IP address when entering it into the Internet Explorer window For example if the port is now 82 then you will need to enter http 88 116 0 25 82 Obtain IP Address Automatically Clicking this box will obtain the IP address subnet mask and gateway IP from the router PPPOE Selecting this enables Point to Point Protocol over Ethernet PPPoE which allows you to directly connect your DVR to the Internet through your modem Do not use this unless you are connected to a modem instead of a router Contact your ISP for your account information including user name and password The TEST button will verify that your information is correct 39 Definitions and descriptions of network configuration Parameter Definition HEHP Port The network port number for accessing the DVR from a remote location The default port is 85 Server Port The port number for data The default port is 6036 Static IP IP Address The IP address of the DVR on your network Subnet Mask The server s subnet mask Gatew
67. o the prior or following recorded event respectively Fast Forward Rewind In addition to their normal operation clicking on these buttons multiple times will soeed up or slow down the rate or progression forwards or backwards through the file The speed can also be selected directly by clicking on the small upward pointing arrows to the right of each button You can select from 1 4 speed to 16 times normal speed forward and rewind speeds of 8 times 16 times and 32 times normal speed The current speed will be displayed at the bottom center of the Playback bar Screen Display Mode As with the Control Bar these icons allow you to choose the number of channels you wish to view in playback Clicking on the upward pointing arrows to the right of each icon will allow you to select which channels to view in that mode Channels with no recordings will appear blank Zoom Available in single screen display mode this digitally enlarges a section of the display Select this tool and then click and drag to select a portion of the video feed to enlarge it Clicking and dragging within the zoomed in area will allow you to move to other areas of the image Right clicking will return the video to regular display mode Color Adjust the brightness hue saturation and contrast for any channel Please note that this will only effect the playback for this channel on the DVR itself It will not change the recording 28 Playback Progress Bar The slider
68. on in SECTION 4 4 Highlight individual hours for specific days by using the pencil tool in the upper right of the window to add hours The adjacent eraser tool removes the highlighting in a block turning off alarm notification for that time period Double click on either the pencil or eraser tool to turn them off Settings can be copied and applied to any or all of the channels and to any other day PICTURE 8 5 2 Blocks of time to be recorded can also be set up by double clicking on a field adjacent to a day Multiple schedules can be created and saved with start and stop times down to the minute These can then be applied to multiple days and cameras Schedules made in one of these methods can be altered by the other method VIDEO LOSS VIDEO Loss In the event that signal is lost by one camera aa others can be activated to record while additional 2 mager devices can also be triggered 3 Trigger Like the Trigger tab in the Alarm Handling cee section of the Sensor menu you can select the T events that you wish to occur in the event that a i Trigger video input is lost Both Alarms and PTZ events g Trigger can be scheduled as in the Sensor menu above Trigger Default PICTURE 8 6 OTHER ALARM There are certain other situations which can affect the operating status of your DVR and which you will want to be notified of if and when they occur In this menu you can set the DVR to alert you to a full Hard Drive IP
69. otion detection can be turned off in specific areas by erasing the blue grid in the desired section of the screen by clicking and dragging with the mouse 5011 8 26 doolo Repeating the process will restore the grid lines Clicking on the trash can button will remove the grid completely from the screen turning motion detection off PICTURE 8 3 Clicking on the star button will restore the grid across the entire screen As sensitivity is influenced by color and light level you can adjust its values according to your specific conditions The default value is 4 A setting of 8 is most sensitive while a setting of 1 is minimally sensitive Right clicking in the screen will show or hide the 9011 04 26 e 00 08 control menu at the bottom of the screen r p Test your settings by moving something or someone through the grid area in the camera s view Motion should not be detected outside of this area but you should see a yellow humanoid figure appear in the screen once the DVR detects movement within the grid Removing the grid where there is a flag or trees that frequently move PICTURE 8 4 in the wind will prevent false alerts Click on the Disk button to save your settings before exiting the setup process by clicking on the X button Sensitivity 6 59 Schedule Tab This is also set to be on all the time by default and it can be adjusted in the same manners as the Motion Dection Schedule configurati
70. ow are Network Sub Stream Email and Other Settings If you will only be monitoring the DVR from another computer on your network you will only need to use the first three tabs It is important that your DVR is connected to your network router and that the router is powered on before proceeding This window displays the information on the DVR s local network and Internet addresses which will allow you to access the DVR on a network As discussed in the Remote Monitoring Guide you will use the local network address to access your system from the same wireless or intranet network that the DVR is connected to When you are outside of that area you will use the Internet address shown see below or the DDNS address that you will set up IMPORTANT The majority of routers available on the market since 2008 have Universal Plug and Play UPnP capability which allows the DVR to connect automatically to the network Consult the Quick Networking Poster or the Remote Monitoring Guide before changing Network settings perenne tan ewok Substream Email Other Settings HTTP Port This is the port the DVR will use HTTP Port to communicate through the router Server Port Obtain an IP address automatically When accessing the DVR remotely from IP Address 92 168 001 100 the Internet you will need to enter your ENET l ubnet Mas 55 255 255 000 network s remote IP address obtained Gateway Pe in the next step in the address bar of an o
71. quality of the signal Place camera out of reach to avoid damage Avoid direct exposure to weather Do not place the camera where rain or snow will hit the lens directly nor should the camera be placed so that the sun or bright light shines directly into the lens Your camera is weatherproof but it will not work when submerged in water Ensure that all power and video connections are not directly exposed to water and are protected from the elements Indoor cameras should not be used outdoors Even if they are in a sheltered location they can still suffer damage due to humidity dust and other environmental factors Each camera has an Ingress Protection IP rating which defines how protected the internal workings of the camera are from solid objects such as fingers or bugs dust and moisture In an IP rating there are two numbers that follow the letters IP The first represents the protection from solids while the second represents the housing s protection from moisture A camera should have a minimum rating of IP65 for trouble free use outdoors Mounting surface The mounting surface must be sturdy and able to hold at least five times the camera s total weight Legal Considerations Always check state and local laws before installing cameras 2011 NEC 820 44 Do not place camera behind a window f there is a light source behind the camera it can cause a reflection in the window that will obscure events on the other side of the g
72. rive itself 53 7 1 CONNECTING A PTZ CAMERA Your DVR can support one or more PTZ camera You can use both SDI and analog PTZ cameras as long as they are connected to the correct Video In port These cameras connect to the DVR through the same ports as a conventional camera but the control wires connect through the RS485 block on the back of the DVR Picture 7 1 below shows the location of the block on the rear panel of a QT608 DVR Please consult Chapter 2 Connections and Controls to find the diagram representing your model for the location of your connector block The RS485 connector uses a single direction protocol meaning that it can send commands out to the camera s but not receive any data back from the unit In other words directional controls travel through one cable and video images will be delivered through the video cable as with any other camera The DVR is set by default for RS485 to be disabled for each channel Therefore PTZ settings must be enabled before PTZ cameras can be utilized This system supports 26 of the most common protocols including Pelco D and Pelco P When connecting a PTZ camera the following should be taken into account e The 485 port of this DVR cannot parallel connect with the 485 port of another device e The voltage between the A and B lines of the camera should be less than 5V STEP 1 The data cable from the PTZ camera must be connected to the ports highlighted in Picture 7 1 Multiple PTZ camer
73. rking configurations ONLINE USER INFORMATION Information on remote users currently connected is displayed in this window Refresh Updates the list of online users Disconnect The Administrator can disconnect a selected user from the DVR That PC will not be able to access the device for five minutes thereafter RECORD INFORMATION This window provides information on your camera s recording resolution the recording speed and what mode the camera is operating in At the bottom is a bar indicating the percentage of the hard drive s capacity that has been used NETWORK HTTP Port Server Port IP Address Subnet Mask Gateway Preferred DNS Server Alternate DNS Server Networking Approach Status DDNS MAC ONLINE USER LIST User Name Refresh 0 0 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 Static IP Unconnected Unconnected 00 00 00 00 00 00 Status lt m gt Pi DEAA i GO 4D x Schedule CH Resolution Sensor D1 D1 D1 INIIAI WIN Ee g ma r Manual 51 6 2 MANUAL ALARM This displays the configuration of the manual alarm See Chapter 8 for information on connecting and setting up alarms MANUAL ALARM Index Alarm Name IP Trigger 1 ALARM OUT 1 127 0 0 1 v Clear PICTURE 6 9 6 3 DISK MANAGEMENT This window displays information on the drive or drives mounted within the DVR including size availa
74. ser settings NOTE While a Macintosh computer can read and write to a drive in the FAT32 format it cannot reformat a USB flash drive to that standard We suggest that you use a PC to reformat your USB flash drive to FAT32 and it is recommended that you download firmware updates on a PC Beginning with version 3 1 71 you can use the Upgrade feature in the Remote Monitoring software see Section 2 5 of the Remote Monitoring Guide to upgrade without a USB flash drive WARNING Updating the firmware incorrectly or using the wrong update can permanently damage the chipset on the DVR and render it unusable Updates are written to either resolve issues or add features to the DVR If you are not experiencing performance issues or do not need a feature added by the update we recommend not running the update 6 5 LOGOFF Logging out of the DVR is recommended when there are multiple users or when physical access to the DVR is not restricted Clicking on the Logoff icon will bring up a window asking for confirmation After logging off a user can log back in by clicking on the Menu icon and entering their user name and password 6 6 SHUT DOWN This is a soft power down of the DVR It shuts down the firmware and hard drive but does not power down the DVR itself WARNING It is vital that the DVR be instructed to shut down using the Shut Down menu option prior to unplugging the device in order to avoid damaging the firmware or hard d
75. te sections of the manual but a basic overview is below well as making sure that the IR receiver window on the DVR is unobstructed In Live View Double click the left button on any camera view in split screen mode to bring it to full screen display Button Function Begin recording Opens up video search window Exits menu or interface Direc Move cursor tional Control PTZ direction in Controls PTZ mode e eme Conse o7 PP Picture in Picture mode 8 Zoom Activates digital zoom Play Pause Stop Fast Forward Rewind Single Frame Forward Backward Multi Choose multi screen 10 Screen display mode Switch to next live view group Opens DVR Info menu 13 SEQ Switch to sequential channel display REC Double click again to return to split screen mode Right click to show the control bar at the bottom of the screen Search Right clicking again will hide the control bar In Setup Left click to make a selection Right click to cancel setup or return to previous screen PICTURE 2 1 Play back Controls To Input Values Move the cursor to a blank field and click A virtual keyboard will appear which supports numbers letters and symbols The Shift function will access symbols in addition to upper case letters Certain values such as time settings can be changed using the mouse wheel PICTURE 2 3 PICTURE 2 2 NOTE he remote that shipped with your DVR will be compatible with that mo
76. to a USB flash drive Then select Upgrade in the menu WARNING Do not turn the system power off during the upgrade process Doing so may damage the chipset and prevent the DVR from starting can get a live image on the display but can t get the menu to display How can pull up the menu Hold down the ESC key to wait for login dialog box to appear hooked the DVR up to a TV through the BNC video out port and I do not see anything on the screen How do get the video to display By default the DVR is setup to use a VGA monitor if you want to use a TV instead then push the ESC button on the front panel and hold it until you hear a beep if you still do not get a display then hold the ESC button down again until you hear a beep the display should come up What is the minimum configuration of a PC for remote connection COMPONENT MINIMUM REQUIRED CPU Intel Celeron 2 4G MOTHERBOARD Intel 845 Windows XP SP2 above VISTA Win7 aeo 8 512MB Video RAM NVIDIA GeForce MX440 FX5200 ATIRADEON 7500 X300 65 13 What are the PC configurations for 16 channel real time access with fully open A 2 SPECIFICATIONS mainstream channel Model QT604 QT608 Languages English Chinese Simplified amp Traditional Czech French Portuguese Spanish Turkish Bulgarian Greek Italian German Russian Polish Japanese Indonesian Thai Hungarian Lithuanian Vietnamese Dutch Swedish Norwegian Persian Arabic Romanian PC
77. to the power adapter STEP 6 Plug the power adapter into a surge protector You should now see a live video feed from each of your cameras Depending on your package you may have more than one camera power supply and power splitter Repeat Steps 1 3 until you have 4 connected all of your cameras 5 PICTURE 2 9 Some camera bundles may contain more than one camera power supply and splitter Repeat the steps above as necessary to connect all of your cameras For bundles containing multiple types of cameras make sure to connect to the proper power supply as mixing and matching may either cause damage or insufficient power to your cameras You may now mount your cameras 18 CAMERA PLACEMENT When installing your camera it is important to select a proper site not only for field of view but for other considerations as well Distance from viewing recording device The further the camera is from the DVR or monitor the higher the chances of signal degradation Typical 75Q Video Cable provides acceptable signal at distances up to 200 60m At greater distances UL Listed shielded RG59 should be used The camera s power supply should be located as near to the camera as possible when the distance exceeds 200 as the power level will drop over extended distances resulting in a decrease in video quality Do not place near high voltage wires or other sources of electrical interference Electrical interference will degrade the
78. y back the tracking sequence you just recorded Clicking on this button again will stop the playback 57 Your DVR can be configured to perform multiple actions to alert you when it detects a situation through the cameras such as motion loss of video signal or a blocked camera When an event is detected the system can notify local or remote users as as well as triggering other cameras to begin recording Your DVR cannot utilize inputs from other external sensors nor can it trigger external alarm devices ALARM x There are three types of alarms Motion Events Q a A A and Other The fourth option in the Alarm window Motion Event Other Alarm Aa oT Alarm Out controls the DVR s internal speaker for audible alarm notification PICTURE 8 1 MOTION The two tabs in this window allow you to enable motion detection determine what actions will happen Triggers and schedule when motion detection will occur By default your DVR is set up to have motion detection turned on and functioning 24 7 as discussed in SECTION 4 4 Similarly alert notifications are also enabled For obvious reasons such as normal daily activity around the camera locations this configuration may not work for everyone Use the Schedule tab to set the hours when you wish to receive alert notifications via email or your QT View mobile app Motion Tab The Motion Detection alarm function incorporates two features which allow you to manage each camera s alerts
79. y your own RCA video cable You will need to switch the DVR s video setting as well to use that as a primary output by following Step 4 below STEP 1 Connect a BNC to RCA cable to the CVBS port on the back of the DVR STEP 2 Plug the RCA end into the Video In port on the television STEP 3 Plug the television s power cable into a surge protector STEP 4 Press and hold the STOP STOP ESC EXIT M ESC or VGA TV depending on model button on the front of the DVR for 10 seconds or until you hear a beep to indicate that the video mode has been changed VIDEO IN 9 AU INE I PICTURE 2 7 MISSING MENU If you are able to see your camera s video feeds but you are unable to see your mouse cursor or menu the most likely cause is that your video mode has been changed In this case you need to follow Step 4 above and you should see the cursor and or menu after the beep MULTIPLE MONITORS Some users will want to take advantage of the unused video display outputs ie using the BNC Video Out port when the VGA or HDMI port is being used for the main display This extra display will mirror whatever is shown on the primary display but it will not snow the menu or cursor If displays are connected to both the HDMI and VGA ports both displays will show identical images if the display setting is set to VGA 1280 x 1024 or lower If the display resolution is set to HDMI then the VGA monitor will not display

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