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Q-See QSDT4PCRC Technical Manual

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1. 5 Select Turn User Account Control on or off 6 Uncheck the box next to Use User Account Control UAC to help protect your computer 7 You will then be asked to restart your computer for the change to take effect PICTURE 4 12 Windows 7 hw Microsoft Office Outlook 2007 Devices and Printers 1 Open up the Start Menu accessible by e sticky notes i F i faul clicking on the Windows icon in the p uns Default Programs lower left of your screen Help and Support Adobe Acrobat All Programs Shut down 2 Type uac into the search bar and hit ENTER The User Account Control will open or you will be offered a link to click to open it mm me Lm ee p y 3 Move slider to lowest setting and press Ireri orterteeti qu OK Erer mer Y an oF r v LI LI PICTURE 4 14 19 m gem c rm co 5 rT1 zu c co A zm o rm When you launch the SuperDVR program it will open to the Main Display Interface which will show the video feeds from the cameras as well as the Display Control Panel PICTURE 5 1 No Item No Item 1 Display Window Record Status Panel Display Modes Display Control Panel Dwell Time 6 Page Flip CT Dive GapaciyinccatorBar 6 Snapshot Cs Ugntheed o foerat Ce PZzcmwe eje Exit a al I 5 1 LOG IN Located on the left side of the Main Display Interface c
2. Bookmarks tu Saved pages Auto bookmarks httpi 210 21 229 142 111 Cancel PICTURE 10 6 WELCOME The mobile phone was detected based on Symbian 60 3rd sp We recommend that you download this Cam 3 0809 sis to install SuperDVR components Options Close PICTURE 10 7 a Pocket Camera zd Image View System Setting Help en Cancel PICTURE 10 8 79 STEP 8 In System Setting select Login Setting to bring up the Login interface STEP 9 Input the DVR s address User Name and Password then save The User Name and Password are the same as used on the DVR The default is SYSTEM with no password STEP 10 The Access Point of Winsock is the default This access point may differ outside North America or based on your cellular provider Contact your provider s tech support department if you experience difficulties with this setting STEP 11 Open Live View to see the camera images STEP 12 In Live View you can take snapshot images select other camera channels and control PTZ cameras 80 Login Setting HttpPort Username Password Z PICTURE 10 9 Live View Back PICTURE 10 10 X T Live View CAM SnapShot FullScreen Direction Camera Focus Hide nol select cancel PICTURE 10 11 10 3 IPHONE AND IPAD This card supports connection on 3G networks Non 3G equipped devices will n
3. Call Monitor You can connect another monitor to the Spot Out port on the card and select the display modes here 36 SYSTEM LOG IN AND REBOOT You can enter your User Name and Password that you use to log into Windows so that the SuperDVR can log in upon startup or reboot Since the windows system may become unstable after a couple of days of continuous Username administrator Per hs BED operating it may cause SuperDVR to become unstable You can use the software i coc BEES support auto reboot option to help avoid this Select the PC Auto Reboot tab in the center of the Basic Configuration screen and then check the box next to PC Auto Reboot and set the interval by day which will cause the system to reboot automatically according to your schedule Iv Windows auto login iv PC Auto Reboot PICTURE 7 3 VIDEO CONFIGURATION Clicking on the video configuration icon will open a new page which will allow you to change the contrast brightness hue saturation and auto gain of individual cameras by moving the levers on the bars Clicking Default will restore the default values The range of values is from O to 255 Contrast Set image color contrast Brightness Set image brightness Hue Set image hue Saturation Set image Saturation PICTURE 7 4 37 c c c5 Pri 5 co Pri c c 7 2 ALARM CONFIGURATION 2 he system can receive alarm signals generated both by attached devices as
4. Custom Level and enable Download unsigned ActiveX controls STEP 3 In the IE textbox of the Internet explorer input the router s Public IP STEP 4 Select Live Surveillance and click OK on displayed page This will download the Webcam program And then you can download Remote Playback as well STEP 5 On Desktop now you should see Webcam and Remote Playback icon STEP 6 Open up Webcam click Key symbol icon Username system Password blank unless you setup a password on the main computer Server this the IP address of the Main Computer Data port 1159 and Command port 1160 STEP 7 Click OK Now you should be able to view the live video from main computer STEP 8 To play back the Video that has been recorded in Main Computer Select Remote Playback on displayed page STEP 9 Click on Config Remote server the IP address of main computer IP port 1161 STEP 10 Then click OK STEP 11 Click Login Now you should be able to play back the recorded video from Main Computer 99 FUNCTION TREE 100 fucpount L na Laan Sot r Logn Sens Erer 4 Som LE SI B Screen B cram t Seren M Scr i Srem ull RC irs M Page Buc Dad Di races Beno Baa larch fuae Were Super DWR Config Search amp Play tuus Ple lunam E a Pus Coral a Tu Wn Ferne Vas Sup Fr peram Face Mani Pam Pana i ata Dn Put Jiri Bro Mud Foo Soun
5. Ic a storage space is less than the minimum in mxxm m gr storage needed and Recycling Recordings is al Bis not selected the recording will automatically pas eo pare stop i Fl Fiais PICTURE 6 8 WARNING You should have your files record to a disk or partition OTHER than your C drive This will avoid issues with the Recycling function 27 z Pri c2 e g T mm lt Se zm c2 Em T e J Pri c e z c2 Pri Zu c2 zm 6 4 RECORD SEARCH AND PLAYBACK RECORD SEARCH Clicking the Search icon in the lower right of the Main Display Interface will cause it to Searches are based on date and time Additional criteria can be selected to narrow the er to the Search and Playback Interface This interface handles both the Record search These criteria include the type of the recording and where the files are saved Search and Playback functions in addition to allowing you to back up your recoras STEP 1 Select whether the program should search in the normal destination location See Section 6 3 Recording to Hard Drive and or where you ve backed up recorded files Covered in Section 6 5 Other functions 2011 4 21 STEP 2 Select the nature of the recording whether it was a scheduled record recorded as a result of motion detection or etc You can select more than one category STEP 3 Enter the date and time A calendar will pop up If there was an event
6. PICTURE 6 16 C Operation Area Select the save path for the backup files You can also choose to save a standalone playback program to allow others to view the files D Information Area The program will use this area for any warnings or notices Click Start to begin backing up your files 31 ze Pri c2 e zx T mm lt oI c Em Su e J Pri c2 e c2 Pri ZU 23 c2 zm DELETING RECORDED FILES Pressing the Snapshot button will bring up the Snap window Snap Button Select Save Path Number of Frames to be Captured Show Title Time This function will delete a file or blocks of files from a specific camera or which were recorded during a set time Framc n man Save To Select the channel on the left side and then the select start date and time and end date and time of the files you wish to delete Click Start to delete files You can also remove files manually by PICTURE 6 17 deleting them from the folder where they are stored just as with any other PC file CAPTURE PICTURES This feature allows you to capture still images from a recorded event so they can be saved or printed out PICTURE 6 20 When the Search and Playback Interface is displaying only a single channel and the user hits the Play Pause button a second time to pause playback then the video is in Playback Select the number of sequential images you wish to capture and set the save pa
7. Spe t ids 2000 XP 2003 Vista 2000 7 amp Requires niema Lxpkczer 6 0 or higher Main Language Eregiah feppoiled guages 52 B Mareor 1 Majano 32 Le Tat Mirror 2 Sofipedia com CLP waror3 5nap dexscom CECE Mari d FsbeiDorwndead com CACO Maris 5 SoBse eom f Whats My P Aidat a S COE Maro Frogramcay pl Pick Here CECE biror droite bol com EEDE Mari AdOownkend een PICTURE 9 9 Micrasaft Offre STEP 2 Once the program is installed wickime 0 go to the Windows Start Menu Windows icon in the lower left of your monitor and look for Simple Port Forwarding in the program list Jj Statue Click on the program to launch it M runes 4 Bark PICTURE 9 10 STEP 3 Once Simple Port Forwarding has launched select your router from the list The default Router IP and Login information will automatically come up If you have previously changed the login information then you will have to enter it manually ur Mr s Tp Pe i PICTURE 9 11 STEP 4 Click on at the bottom to open the window allowing you to set your ports 52 STEP 5 Click on ADD CUSTOM lt Click Add Custom To Add Your Own Program Database Use The Custom Tab To Add Your Own neni T eMM MMIII oor Choose a Special Program Such as P2P programs wm ee These programs set a different random port on every install The program will check their settings and pull which ports they are using for
8. djanma and eleva al y accurape beet For Mac Users download Sample Poet Tester Mac Ip Scam IP Sram Qeahw room Ediem Kram yma Waemuew Dna Mara Ietmork Planaorns Feed Gamia Hang ee LAUS WAN aaron Check Pea Iran eum tr Hitanshu Perera Manila 71 P Them adina Im DIE Pai ulumaila i Frew Trall Til is osalise and can he reached F3 Port To Check TCP Only E j PICTURE 9 18 To connect to your DVR from the Internet you will need to put the Internet IP address shown after Your Internet Address message into your Internet Explorer browser or access pro gram window NOTE he default value is 80 If port 80 is already occupied by another device on the network then another port will need to be selected Choose another number in the same range 81 89 In this case you will have to add the port to the IP address when entering it into the Internet Explorer window For example if the port is now 82 then you will need to enter http 192 168 0 25 82 IMPORTANT Do not use 255 or higher to complete your IP address as these addresses are reserved for other devices and components 56 PART 4 SETTING UP DMZ IN ROUTER 2 NOTE You will only need to proceed with this section if you detected a second router in Section 2 STEP 1 Login into Router 1 by putting the IP of Router 1 into the Internet Explorer browser as in the example shown in Picture 9 19 where the IP address of Router
9. 4 USER CONFIGURATION 6 User accounts privileges and passwords can be added changed or deleted in this menu After installing the SuperDVR program it will automatically create an administrator account with the user name SYSTEM with no password Users can use this name to log in the system and Add Edit or Delete users parameters PICTURE 7 13 USER RIGHTS Select a user in the User Configuration area and click Edit to enter the Edit User area Users can edit user s password and rights here but not the user name The system offers three kinds of rights Administrator this user has the right to change all the settings and playback This user also has the right to assign users power user rights and normal user rights PICTURE 7 14 User Group Configuration Administrator Power User AEmap Alarm APlayBack APTZ Control Basic Configuration Schedule Configuration video Proc amp mp Metion Configuration Power User This type of user is authorized by the administrator The administrator assigns rights to power users by checking boxes in the Power User list Normal User Normal user s rights are also assigned by the administrator They have the same list of available rights as Power Users However Alarm Configuration Ptz Configuration Capture urgent Record Normal User whether they can possess a right is be decided by Emap Alarm the administrator Only if th
10. Account Control UAC Windows Vista STEP 1 Open the Control Panel accessible by clicking on the Windows icon in the lower left of your Screen User Actors and Farrah Sahety Mt ei up parma ccricipior amy uum STEP 2 Select User Accounts and Family Safety STEP 3 Select Add or Remove User Account STEP 4 Select the desired user account Chace th account yeu woul Char i Z nennitler Fauruerrd pipeted PICTURE 9 26 59 Pri Pri co a c3 Pri fo m em lt oo c STEP 5 Select Turn User Account Control on or off STEP 6 Uncheck the box next to Use User Account Control UAC to help protect your computer STEP 7 You will then be asked to restart your computer for the change to take effect PICTURE 9 28 Windows 7 STEP 1 Open up the Start Menu accessible by clicking on the Windows icon in the lower left of your screen manl w Microsoft Office Outlook 2007 e Sticky Notes T iTunes Gi Adobe Acrobat gt All Programs Devices and Printers Default Programs Help and Support Shutdown STEP 2 Type uac into the search bar and hit ENTER The User Account PICTURE 9 29 Control will open or you will be offered a link to click to open it STEP 3 Move slider to lowest setting and press OK a PICTURE 9 31 60 Setting Up ActiveX Control STEP 1 Open Internet Explorer STEP 2 Cli
11. Can t find card uninstall driver again Shut down the computer Move PCI Card to another slot Reboot it And click Cancel when Windows detects it Then reinstall driver by going to Start Program SuperDVR Install How to setup the web client to monitor from Internet On Main Computer where DVR Card Installed STEP 1 Make sure the computer is connected to Internet DSL or Cable Modem or T1 TS line STEP 2 Find out your router s public IP address You can go to www myipaddress from the computer the card is installed in STEP 3 Open up the SuperDVR program and go to basic configuration Checkmark ENABLE Web Camera Service and Remote Play Back Service STEP 4 Make Note of Data Port Command Port and RPB port NOTE If you are connecting to internet using a router you need to configure the setup of the router and do the port forwarding Ports that need to be forwarded 80 1159 and 1160 Check your router manual on how to set that up 98 On the Remote Client Computer STEP 1 Minimum Requirement for the client computer 2 8 GHZ processor or later 512 MB RAM Windows 2000 SP4 minimum Win XP SP2 minimum Vista Windows 7 MOST AGP and PCI E cards with 128MB of Video RAM and full Direct Draw support are supported DirectX 9 0 minimum 500 GB free space on HDD STEP 2 Open up Internet Explorer If you are running XP with SP2 on Internet explorer click Tools Internet Option Security
12. Capture Card Hardware and Connections 3 1 QSDT4PCRC Card Hardware Alarm Port Spot Out Audio Video 3 2 Connecting a P T Z Camera 4 Installing the SuperDVR Software 4 1 Installing the Software 4 2 User Account Control for Windows Vista and Windows 7 5 Basic Operation 5 1 Log In 5 2 Display Control Panel Display Modes Auto Dwell Display Page Flip 5 3 Other Controls Snapshot Urgent Record 6 Recording Playback and Record Search 6 1 Recording Configuration Basic Configuration Record Status Panel 6 2 Recording Modes Manual Record Mode Sensor Alarm Record Mode Motion Detection Record Mode Schedule Recording 6 3 Recording to Hard Drive 8 8 10 10 11 12 12 13 14 14 14 15 16 16 18 20 20 21 21 21 21 21 21 21 22 22 23 24 24 24 24 24 25 27 6 4 Record Search and Playback Record Search Playback 6 5 Other Functions File Backup Deleting Recorded Files Capture Pictures Digital Image Zoom 7 System Settings 7 1 Basic Configuration Camera Display Settings Video Configuration 7 2 Alarm Configuration Alarm Types Triggered Actions 7 3 E map Configuration Using the E Map 7 4 User Configuration User Rights Add User 8 P T Z Cameras 8 1 P T Z Control Configuration Protocol Setup Serial Ports Setup 8 2 P T Z Operation Preset and Group Select 9 Remote Surveillance amp Playback 9 1 Remote Live Surveillance Remote Surveillance Se
13. E MAP CONFIGURATION hn emm eo mri mt mm E map is used to show full geographic range covered by the whole monitoring system in the cuo emm m form of map An E map features simple operation and direct display of status eT hee Bestel Hes bi veg St cp LL PEUT Tex sap ddr s J E You will need to draw the floor plan of where you want to install the cameras in a program such as Paint or Photoshop and save it in BMP or JPG format before using this feature Files will be proportionally scaled to 833x678 pixels when in use PICTURE 7 8 Click on Emap Edit and then right click in the demonstration map currently displayed Select Load Picture in the pop up Navigate to where the image is stored on your computer and open the file The map will be displayed in this interface allowing you to c2 er Pri c2 Pri c c2 Senders SMTP Senders User Name Users can set receiving and sending E mail SMTP server and address The address c EREENE TI ae of receiver and sender can be the same ijai sepre f UU However this is not recommended as it can pao PICTURE 7 11 aed fa ay ogee oe Ll Pr oaa aS overflow your e mail account Some free e mail providers also place a daily limit on v aa ees ina A ped the number of e mails sent and received by a Receivers E mail Address E mail Subject single account PICTURE 7 9 To test the settings click Send Mail Test If all settings are oka
14. H 264 compression format greatly reduces HDD usage Powerful video playback functions including pause stop fast forward single frame play and image capture Supports advanced search mode Users can search by date time camera record mode and random combination of the three methods Supports recorded file backup delete by date time camera Conveniently extend system functions through software upgrades Supports multiple languages including English German Spanish Portuguese Chinese Traditional and other customized languages CPU and storage resource saving by advanced technology Remote Surveillance and P T Z control through LAN Intranet and Internet Supports alarm pre record Supports buzzer e mail alarm out Can greatly decrease fragmented files while using NTFS partition User friendly graphical user interface 2 2 SYSTEM SPECIFICATIONS Format NTSC PAL Resolution 320x240 640x480 NTSC 352x288 704x576 PAL 2 1 SYSTEM REQUIREMENTS Maximum Frame rate per channel 30 fos NTSC 25 fps PAL Screen set resolution 1024x768 color quality 16 bits or 32 bits Compression code rate 5Okbps 1 2Mbps for a long time the system will create a lot of data fragments that may result Data format H 264 files saved as AVI in system running slowly It s recommended to run a disk defragmenter every 10 to 30 days We strongly suggest that you use NTFS format for recording disk partition NOTE If recorded disk
15. Net quality There are five options to choose from lowest lower medium higher and highest The higher the picture quality is the clearer the picture is but the more bandwidth it takes to transmit the files Audio in If users select the check box Webcam will record audio along with the video Otherwise it will not record audio NOTE The default setting is that Audio input1 matches channel1 and Audio input2 matches channel2 By clicking Copy To you can copy the setting of this channel to any other selected channel SCHEDULE CONFIGURATION Click the Calendar icon to enter the Schedule Configuration page There are three kinds of recording modes manual record schedule record motion detection Sensor alarm record Users can set schedules from Sunday to Monday separately for all of the three recording modes Sensor alarm recording mode has the highest priority of the options When users need to edit the schedule for a channel select the camera name in the left Camera group first PICTURE 9 54 Click A icon and brush on the weekday schedule to add time click icon and click on the weekday schedule to delete time By clicking Copy To you can copy the setting of this channel to any other selected channel 72 ALARM CONFIGURATION cick the alarm icon to open the Alarm Configuration window You can set the alarm type Motion and other There are two alarm out options to choose from Buzzer and Auto mail Buzz
16. be noted that the higher the recording quality and frame rate the more space the recorded file s will occupy on the hard drive CAMI CAM LAM C AMA CAMS CAM COM CAP Mame CAM CAM CAMS C AMA CAMS C AMA CAM CAP Time Stamp a E a a E E E Switch E Iv a a iw Iw iv v Manual Record x E E E Manual Record Frame Rate 6 6 6 6 6 6 6 6 Schedule Record E E E E B Schedule Record Frame Rate 3 3 3 3 3 3 3 3 Mation Detection E Iv v a i E a Motion Record Frame Rate 6 3 6 6 6 6 6 6 Sensor Record Frame Rate 6 6 6 6 6 6 6 6 Camera Security a a E a E E a Record Quality medium lower medium medium medium medium medium med Audio In Mone Mane Mone None Mane Mone Mone Mar lil PICTURE 6 2 Time Stamp By selecting this option the record date time message appears in the recorded file images Switch Turns on corresponding cameras If there is no camera on a channel do not select this option and you will save system resources Manual Record Images from the selected camera will be recorded and saved all the time 24 hour recording Manual Recording Frame Rate Select the recording frame rate for manual record mode Schedule Record This option allows you to record on a set schedule Schedule Record Frame Rate Select Schedule Recording frame rate Motion Detection By selecting this option users can set the selected channels to record when motion is detected in front of the camera Motion Record Frame Ra
17. been successfully forwarded test if the ports are working by clicking on item number 7 in the Check List Test that the ports now work PICTURE 9 14 STEP 8 You will see the Updating is in progress message Please wait until you see it say DONE at the bottom Check List veri on A roel uad D cop EET ERAI ms ae z r Su mri enim erai 1 i Than testura mabint apphratang Game Did updating the router fail Check the help Create new port forwarding rule file first then ask for help in the forums Sonny FP zai Port test failed Do Not Show This At Start Up PICTURE 9 17 PICTURE 9 15 Pri Pri co L d c3 Pri fo m lt cS 54 55 STEP 10 Click on Begin If you receive a message stating that the port is online and can be reached then you have set it up correctly in Ta Liehea Cee 123 583 111 bn Auha apatabsd ak bart prot Hnrscarding nbl iF Raper hee 6 4 Port Status Tool Psal a 1 2535 Need help forwarding your ports Vr www pcamtech cons for free Rides screens Fer a hassle free way to forward your parts for fee aut Wow oampkpordornarndug Lbs bins Pay THEE Your Internet IP Address375 131 251 413 OS Rate Make sur you have applied al geris ia Download voor rrher ter part forwarding ar the tavin wili isole Port Tester c Sample Port Forwarding Pateat Rud inam oos j iri tert both TCP amp UDP ports and fer a more Dai
18. full screen when an alarm is triggered Set the full screen hold time here Motion Holding Time How long the recording continues after motion stops Sensor Holding Time How long the recording continues after sensor stops Disk Shortage Alarm If the Partition free space is less than the set percent the system will stop recording or recycling but will sound an alert according to the settings Alarm Record Every sensor can trigger multiple channels to record For example if CAM1 CAM4 and CAM5 are selected for Sensor2 then once the sensor is activated CAM1 CAM4 and CAMB will begin to record 39 c2 e Pri c2 Pri ED c2 Auto Mail If Attachment is enabled then a picture of Attachment Satup Any of the alarm types can be configured to generate an alert e mail but it is especially useful what triggered the alarm will be sent to the n when triggered by a motion detection event selected mailbox NOTE Before configuring the Auto Mail function be sure to set up Motion Detection T Channel Warne ai Camera Ties ge Desplay Time Firmal Eatilots oa Click the Auto Mail icon on the left top side of alarm configuration page to enter the Auto inege Format me Kit Resctuten Mail Setup Interface PICTURE 7 10 B NOTE Only one picture will be attached for each alarm event Hem paiga nines Keen creed Mae teed SS g Gal deen teem Bii poe Datum E rne TT 7 3
19. in the record status panel will be yellow PICTURE 6 5 NOTE When configuring for Motion Detection recording you will need to do so in three areas 1 Select Motion Detection for the desired channels in Basic Configuration 2 Configure the specific areas to detect motion in Motion Detection Configuration 3 Set the schedule for these cameras to operate in this mode in Schedule Configuration 25 Schedules can be set individually for each day The cameras are default configured to be recording in both Motion Detection and Schedule recording 24 7 and will have full length colored bars in the schedule window Above each window is a 0 24 with segments corresponding to each hour of the day This will show when a camera has been scheduled to record in that mode _ NOTE When setting up your recording schedule for the first time it is faster O and easier to begin by selecting the mode s schedule window and selecting Delete All to clear the schedule before making changes To create a new schedule STEP 1 Select the camera name in one of the three record mode groups STEP 2 Click on Add PICTURE 6 6 STEP 3 This will open a new window Set the start time and end time along with the day s to which you wish the schedule to apply STEP 4 Click OK to exit the Add window PICTURE 6 7 Your new schedule will appear as a series of colored bars corresponding to the day s and time s you ve se
20. pour copie c pour Ale D i AP dere Tenri iol or drug re iuum Teshange Ew nga dex Curize eye Ts umm fus recoded i cick Darf dt eee STEP 12 Pull down the Reset to menu button and select Low ar ma Prompt Bg reme c tant compara LI T ger effect after sna swetart rinmi Epira Reset custom qe canat Edel f erra PICTURE 9 36 STEP 13 Click the Reset button STEP 14 Click Yes when asked Are you sure you want to change the setting for this zone STEP 15 Click OK STEP 16 Click Apply sers eH rt ate you near Inte bapiore STEP 17 Click OK Ee STEP 18 Close Internet Explorer PICTURE 9 37 You are now ready to access the DVR using Internet Explorer Open a browser window in Internet Explorer and enter the IP address or DDNS name obtained in Section 9 3 DDNS Dynamic Domain Name Service into the address bar You will see a log in screen similar to that shown in Picture 9 38 or yellow alert bar at the top of the window asking for permission to open an ActiveX application Allow it to install webrec cab control to reach the sign in screen PICTURE 9 38 Instructions for controlling your system remotely are in the next section 63 Pri Pri co a c3 Pri fo m em lt cS ACCESSING THE INTERNET EXPLORER CLIENT After enabling network server on the unit and enabling Activex users can view the video from the came
21. recorded on that date it will be highlighted 12 13 14 15 PICTURE 6 9 Pressing the back arrow in the upper right of the display will return you to live 19 20 D 22 surveillance in the Main Display Interface 2b 27 28 29 o ze Pri c k m m lt S z c Em T e J Pri c c2 ro zem c zm STEP 4 The program will display the search results at the bottom of the screen They will be color coded to indicate the mode in which they were recorded PICTURE 6 12 28 29 PLAYBACK Once you have completed your search you are ready to play back your files The controls on the Search and Playback Interface operate like any other video playback software Button Function o Play Pause o Heverse Previous Section Only functional when playing back in single channel mode eo Next Section E Only functional when playing back in single channel and in Pause mode Next Frame By default the system will begin playing back the recording from Channel 1 when the Play button is pressed r Selecting a Screen Display Mode button above the file list will open a pop up window allowing you to select which channel s to play back Only the screen display mode buttons appropriate to your card will be offered as options Buttons allowing you to select specific groups of channels will appear depending on your card s capabilities Click OK to ret
22. the User s Information Card on our website at www Q See com 104 QSee QUESTIONS OR COMMENTS CONTACT US MAILING ADDRESS PRODUCT SUPPORT DOWNLOADS Q See Products FIRMWARE UPDATES Digital Peripheral Solutions Inc amp MANUALS 8015 E Crystal Drive www Q See com Anaheim CA 92807 CUSTOMER SUPPORT Live Chat at www Q See com M F 9 5 PST FAX E mail support dpsi usa com 114 998 3509 Phone 877 998 3440 M F 9 5 PST WEBSITE www Q See com 105 simplicity quality technology occ Digital Peripheral Solutions Inc 8015 E Crystal Drive Anaheim CA 92807
23. the entire area of the channel as detection sensitive sensor Alarm Record Blue Video Loss State Clear Clear all the detection areas and then you can select a customized detection area If an indicator light color turns it means there is an alarm output using the cursor i PICTURE 6 4 6 2 RECORDING MODES As mentioned at the beginning of this chapter there are four different recording modes To customize the detection area for a certain channel scheduled recording manual recording motion detection and sensor alarm Motion Detection STEP 1 Select the camera in the pull down list record mode and Sensor Alarm record mode are called Alarm Record STEP 2 Select Clear If users use multiple cameras to record every camera works separately and the recorded files are also saved separately The parameters i e camera ID record date time and record mode are all saved together with the recorded file STEP 3 Click and drag the cursor in the camera view You will see a green box appear which shows the motion detection area You can select a maximum of 16 customized areas for each channel cJ MANUAL RECORD MODE ES Manual Record mode is the most commonly used recording mode If a special event occurs SCHEDULE RECORDING users can select this recording mode and record immediately It may be desirable to increase Users can set working schedule for all of the recording modes in Schedule Configuration 5 the framerate and r
24. the software to be placed Either use the default location or select your own Click Next to continue STEP 5 Once the installation has completed you will be asked to press the Finish button As part of the installation process a shortcut to the SuperDVR software will be placed on your desktop You will need to restart your computer before you can launch SuperDVR and begin setting up your surveillance system Lec Dar bane ed ar ex n lite ee mac em era i ap ed nur Soaps HT e the boar Loses ITIN kh bjs a da o a A oa l mohe hia riren F iin ie E Pag Dier 3 pe Tapas bom Super lV PICTURE 4 6 17 mr qe c rm co Ut cri co n zm o rm 4 2 USER ACCOUNT CONTROL FOR WINDOWS VISTA AND WINDOWS 7 Some users of computers using Windows Vista or Windows 7 operating systems may receive an error message informing of a codec that is missing or not installed This conflict can be resolved by turning off User Account Control UAC Windows Vista 1 Open the Control Panel accessible by clicking on the Windows icon in the lower left of your screen Liser eee aed Fary Salety Mi rhe up parma ccriripior am uum 2 Select User Accounts and Family Safety M hd ce parr ier dz 3 Select Add or Remove User Account 4 Select the desired user account Chics th accent yeu woul i od Clare Sirmio Ferd pipbeted PICTURE 4 10 18
25. value is 1159 V Web Camera Service HITP Port 80 Command Port 11160 Command Port Control command port Data Port 1159 Picture Quali medium Y default value is 1160 Picture Quality Default value is medium PICTURE 9 1 If your internet connection does not have enough bandwidth available you can use the Picture Quality option to send the video over the internet at a lower quality setting then you are using for recording That way you will be able to see the images over the internet at lower quality while still recording at the higher quality setting vz NOTE The minimum speed on the internet connection is 1Mbps download O and 1Mbps upload for 4 and 8 channels and 2Mbps download and upload for 16 channels You can check the speed of your connection at both ends by going www SpeedTest net from both the computer in which the card is installed as well as the remote computer which you will be using 48 9 2 CONFIGURING ROUTER FOR REMOTE ACCESS PART 1 FIND OUT THE IP ADDRESS OF THE SYSTEM STEP 1 To access the router s settings you will need to enter the Command CMD panel on the computer containing your video capture card Microsoft Internet Explorer A WINDOWS XP Select Run from gt hw Microsoft Office Outlook 2007 your Windows START menu lower left of screen and type cmd after T M Adobe Acrobat the prompt All Programs gt oy i Shut Do Start E4 Inbox Microsof D i
26. well as Aw from those from over a network Alarms can also be generated when motion is detected brea m SS Jd apie mam PICTURE 7 5 ALARM TYPES Different conditions can be set to trigger an alarm Video Loss Users can select alarm output for this option r For example If you select alarm out1 and m eres alarm_out3 for video loss Then video loss of any channel will trigger alarm out1 alarm out3 to show a red light in the Alarm output status panel Disk Alarm When HDD available space is less than the set value it will trigger alarm Sensor If users have mounted sensors e when the sensors have been activated it will CEE trigger the selected output alarms Motion Users can set the output of motion PICTURE 7 6 detection alarm by different alarms and remote alarm Users can also select the voltage high or low for alarm signals 38 TRIGGERED ACTIONS Each type of alarm can be configured to generate an audible alarm externally or internally as well as triggering other pre defined actions E Bur f o T PerMlam Record Big Screen Fio Time Motion hokim trw r shortage dam Bh Sahig fic PICTURE 7 7 Buzzer Select whether to activate the computer buzzer if alarms have been triggered and also select how long the buzzer sounds Pre Alarm Record Select whether the system will pre record and for how long Big Screen Holding Time The corresponding channel will be
27. 1 is 192 168 0 1 STEP 2 Find the status page on the router settings that shows the WAN Internet IP address and write it down this WAN IP address STEP 3 Log into the Router 2 by putting the IP of Router 2 into the Internet Explorer browser as in example shown in Picture 9 19 where the IP address of Router 2 is 192 168 1 1 STEP 4 Find the DMZ page in the router settings Routers Found 2 STEP 5 Enter the WAN IP for Router 1 www PcWinTech com into the DMZ page and enable DMZ PICTURE 9 19 Possible 1st Router 192 168 0 1 Possible 2nd Router 192 163 1 1 NOTE f you do not have a DMZ setting in the router check to see if there is a Bridge setting If so then use the Bridge setting instead of DVZ STEP 6 Save your changes You have forwarded the ports on the router to which the DVR is connected to the IP address of the DVR and set the primary router to pass the connection to this router 57 Pri Pri co a c3 Pri fo m lt cS 9 3 DDNS DYNAMIC DOMAIN NAME SERVICE You can access the system over the Internet using a static or dynamic IP address However your service provider can change this dynamic address from time to time When it changes you will have to return to www MylPAaddress com to get the new public IP address There are two solutions to this problem The first would be to obtain a static IP address from your ISP which can be expensive A
28. 7 67 70 70 71 72 72 73 73 74 74 74 76 76 76 77 77 79 81 81 83 84 88 88 93 93 98 98 98 100 101 102 103 104 105 FEATURES AND SPECIFICATIONS The QSDT4PCRC 4 Channel card allows you to add surveillance capabilities to your computer It uses H 264 software compression format which provides maximum file storage with the least amount of signal loss possible Monitor and record up to four channels in CIF resolution with synchronous audio and video compression and transmission Remotely monitor your system through your network over the Internet or using select mobile devices The first chapters will cover the installation of the card as well as any connections you may wish to make Later chapters will guide you through the installation of the SuperDVR 6 3 software which supports the QSDT4PCRC card along with how to operate the hardware and software together Please make sure you operate the products strictly in accordance with applicable laws along with following the guidance of this manual to maintain the stability of your digital surveillance system This product offers the following features Motion detection mode Motion detection areas are adjustable with a maximum 16 areas for each channel Users can also set motion detection sensitivity for each channel The system begins to record only when motion is detected on the channel and after motion stops it will stop recording after a certain time p
29. QSee simplicity quality technology User Manual MODEL QSDT4PCRC pI E p Er E mu 010 05 0755 ACE nn EP P mST 2 HN pou Ee PC 0v T m 4 Channel H264 Real Time Recording PC Based Network DVR PCI Card QSee Thank You for Choosing a Q See Product All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase Additionally our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase Permanent upgrading service is provided for the software and is available at www Q See com Be certain to make the most of your warranty by completing the registration form online In addition to warranty and technical support benefits you ll receive notifications of product updates along with free downloadable firmware updates for your DVR Register today at www Q See com Please see the back of this manual for exclusions 2010 2011 Q See Reproduction in whole or in part without written permission is prohibited All rights reserved This manual and software and hardware described herein in whole or in part may not be reproduced translated or reduced to any machine readable form without prior written approval Trademarks All brand names and products are trademarks or registered trademarks of their respective owners Q See is a registered trademark of DPS Inc Disclaimer The
30. STRUCTIONS FOR Live View Interface IPHONE IPAD You can access the different viewing functions of the DVR in a similar manner to the controls STEP 1 aunch SuperCam This will bring up xm on the DVR itself the Login interface Username Petar Live Vhew Channel Configure rr TT ae oa VIE isi STEP 2 Input the DVR s IP address or DDNS domain name User Name and Password Check the Remember Server box to save PICTURE 10 22 this setting The User Name and Password are the same as used on the DVR The default is SYSTEM with no password If you are monitoring multiple devices previously saved login data for these devices can be accessed using the M button on the right Main Menu Dance This window contains the function buttons needed to access and control your system CITIES tz Contr l Ptz Control Clicking on the help icon will list the functions as well as how to use them They are also defined T below iInjormation PICTURE 10 26 PICTURE 10 27 PICTURE 10 23 Button Function Button Function Button Function Button Function Switch channels Switches to PTZ interface Playback Playback recorded files Snap picture Hecord Switch to single image view Zoom I n Focus In lris Open Logoff Logoff and return to login interface JN TIUS TAON A Move the dome horizontally Zoom Out Focus Out Iris Close 2 and vertically The center v square stops the movement Preset Sele
31. T4PCRC CARD HARDWARE ALTO EU L 3 E NI I Ai o A Nm de 2010 05 075 id Ls Y hd Cx PICTURE 3 1 Alarm Port Spot Out Port Audio In Ports Video In Dongle PICTURE 3 2 12 ALARM PORT Install this dongle only if you wish to use external alarm sensors The DVR card has built in motion detection software which can be used to trigger alarms when motion is detected by a camera Use of this dongle will take up an additional 39 1 I O port on the computer To connect an alarm you will need to attach 40 2 a DB25 25 pin male solder cup and solder the wires from the alarm to the cup The pin dubiis order is shown in Picture 3 3 Pin Port Define Interpret Pint Alarm Input 1 Alarm Input 2 Alarm Input 3 Alarm Input 4 Pin Port Define Interpret Pin21 Pin22 Pin23 Pin24 Pin25 Pin26 Pin27 Pin28 Pin29 Pin30 Pin31 Pin32 Pin33 Pin34 Pin35 Pin36 Pin37 Pin38 Pin39 Pin4O Alarm Com Alarm COM Alarm NO Alarm Normal Open v BENE 13 Pri c o Pri c E E Pri c Pri c E c c5 SPOT OUT The Spot Out feature allows you to send selected video channels to a separate monitor Menus and controls will not display in this monitor If you do not wish to use this feature then you do not have to attach this port Spot Out with Multiple Cards In situations where multiple cards are installed only one card ca
32. Tunes PICTURE 9 2 B WINDOWS VISTA and WINDOWS 7 Click on the START menu Windows icon in the lower left of your screen Type cmd into the field that says Search programs and files and hit ENTER or click on the magnifying glass icon amp Sticky Notes T iTunes J Adobe Acrobat mi gt All Programs hw Microsoft Office Outlook 2007 Devices and Print Default Programs Shutdown v PICTURE 9 3 STEP 2 Type ipconfig at the prompt Red arrow in Picture 9 4 to access router settings STEP 3 Write down the IP4v address Blue arrow as well as the Gateway and Subnet Mask numbers Green arrows he IP4v address is the address used by the card PICTURE 9 4 49 Pri Pri co L d c3 Pri fo m lt oo c PART 2 DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK To find out the number of routers on your network you will need to download a FREE router detection program STEP 1 Go to http www pcwintech com shanes toolbox STEP 2 Click on Detect Multiple Routers to begin the download STEP 3 Unzip the application to install it STEP 4 Click on the detect_routers application to run it STEP 5 Click on CHECK NOW to detect how many Routers are in the network 50 LET u laima El i i ern sc Mfemotescan Se ae oo ae hana da i aom i ima Rise E Lin ite ai Pe u um a a oui re ii kpm j ge mm
33. ble Internet Option gt Security Settings gt Download unsigned ActiveX controls Why can t the server be configured at the client side The possible causes e It cannot be configured at the client side when the server is being configured at the server end e Only the last configuration is valid if different configurations are deployed simultaneously 94 Why can t see the images The possible causes e The VGA card is too outdated or does not have enough Video RAM e You need to install a newer version of DirectDraw e SuperDVR cannot run on a version of Windows before Win2000 or on server versions of Windows e Data port or command port is conflicting with other network services please see section 7 2 e The user is connected to Internet through LAN and the network administrator has not enabled corresponding data port or command port e The client side has installed firewall software that may stop video transmission e H 264 codec has not been installed properly please download new version of Webcam newer version of SuperDVH e Slow network speed What should do if the Internet speed is quite slow The more channels opened and the slower the video transmission speed therefore try to use one channel display mode when the network speed is slow TIP There may be some surplus channels that have no video input Switching off the channels will help to improve transmission speed Refer to 4 1 Basic Config
34. ch SuperCam This will bring up the Login interface Rame 16 58 wf amp APN Email X Gmail Google Maps Google Talk Calculator EOM M Contacts Browser Market Gallery SFB Alarm Clo k Calendar SIM SUDETLAM i5 a prolessihonal motile phone cheni software for digital video recorders and IF cameras in CCTV surveillance compatible models only The software is for professional PICTURE 10 34 GOH ace C a9 PM STEP 4 Click the OK button to confirm the download PICTURE 10 37 STEP 2 Input the DVR s IP address or DDNS domain name User Name and Password Check the Remember Server box to save d Hardware controls this setting The User Name and Password are the same as used on the DVR The default is SYSTEM with no password If you are monitoring multiple devices previously saved login data for these devices can be accessed using the M button on Cancel the right Carrel JN TIUS TAON e Show all PICTURE 10 35 PICTURE 10 38 88 89 Main Menu This window contains the function buttons needed to access and control your system Clicking on the help icon will list the functions as well as how to use them They are also defined below PICTURE 10 39 Button Function Button Function Logoff Logoff and return to login interface Live View In this display you can access the different viewing functions of the DVR in a similar manner to the controls on the DVR it
35. ck on Tools STEP 3 Select Internet Options in the pull down menu STEP 4 Click on the Security Tab STEP 5 Select Trusted Sites STEP 6 Click on the Sites button STEP 7 Uncheck the Require server verification https for all sites in this zone button STEP 8 Type the DVR s IP address obtained during Network Setup or DDNS domain name into the Add this website to the zone box STEP 9 Click the Add button STEP 10 Close the window LL lh Pega indus dat Ie ree Fe j i J aerial es Hum i vee eini i ad E iB ea Fee Daher Krimi Eaton Fop up Miriam Fhahag A Maraga Ahi PICTURE 9 32 E ew Cu Content Conneczana Progr aes Adan TET oth r ES i St Pde E ee ferret Locus in sabe ted miri Tnrird whe Tap yu Cee orate Shalt pou Tut reo qs D und Pou DOCU OY rer Pes PICTURE 9 33 Trusted sides wb Tras car ak aed reererem meter Lom des sone Al erties in this zone will Las he zones security settings Ayjesermehalg tn Be mne 1521581105 yjetmurtes inge LU nine ane crai sii Pirae ree E Bman pi a 2190 biia TITE SE ees all oes in Pun be PICTURE 9 34 61 Pri Pri co z L d c3 Pri fo m em lt oo c 62 STEP 11 Click the Custom level button Gene fece Privacy Content Connectors Programs Atvanced iat 2 rw Evae er Cange R cre Furor lo Sees
36. ct the preset point Set the cruise line Speed Rotate speed of the PTZ Inverts PTZ control up is down V Reverse Inverts PTZ control left is right 84 85 Image View Interface Configuration Interface Picture This window allows you to configure the main settings for how files are recorded and saved as well as how alerts are handled Button Function 04 Provowspictue O o Next picture OM To first picture Record file clip size This is the maximum size of a single video clip Reserved disk space This is the amount of space reserved for video recordings on the internal memory If the available disk space is less than that selected the video will stop OM To last picture Copy pictures to album Display mode Select between single or four screen live display Remember display order The user can choose PICTURE 10 28 whether the phone remembers the display order or EE Record Playback Interface not a Shake l Clicking on a recorded file will start the playback The controls at the bottom of the screen Alarm If turned on this will trigger an audible allow the user to move through the video alarm when a Video Loss Sensor or Motion event VINE T OCCUIS Shake Alarm If turned on this will cause the device to vibrate when a Video Loss Sensor or Motion event occurs Button Function Py ofa ooo EB NN Information View Interface This presents information on the cell phone you a
37. d 15 Tilt Speed 31 J amd Focus Speed 0 eo Zoom Speed 9 4 PICTURE 8 6 Preu Preetz Priit Praats Preset Price T Prec 10 Preset 11 Pr c 12 Price 11 Precet 4 Pria 13 Preset 16 oe SOLE PICTURE 8 7 Preset Setting Please Move to Preset Destination then Press Save Preset Save Preset Change Name Preset Y Rename Group Setting gt gt PICTURE 8 8 x GroupSetting GROUP1 m Selectall ClearAl DWell 4 Sec Save lt lt Preset Setting PICTURE 8 9 47 oJ Ii el c Pri c2 9 1 REMOTE LIVE SURVEILLANCE Surveillance system supports Remote Surveillance through LAN Internet and Intranet Simply enable the Webcam function of the system on a computer which is connected to the Internet and the computer system will become an Internet Webcam server On any other computer that connects to Internet enter the public IP server address in an Internet Explorer browser window Remote users can get high quality real time image from the server depending on available bandwidth and also control the P T Z devices REMOTE SURVEILLANCE SERVER CONFIGURATION Users should first enable the Web Camera Services in Basic Configuration and set other settings as shown below HTTP Port Web service amp download service port default value is 80 Internet Config FC Auto Baboot Data Port Data transmission port default
38. d rate on PTZ control board Stop bits Default value is 1 used value must PICTURE 9 66 match Baud rate on PTZ control board Notice Users should look into the P T Z device and get Baud rate Protocol and Address first and then set other values accordingly By clicking Copy To you can copy the setting of this channel to any other selected channel 76 This video surveillance card supports mobile surveillance on smart phones and other devices running Android Symbian and Windows Mobile Pro operating systems along with the iPad and iPhone on 3G networks To access the card from these devices you must have first configured your card for remote access as shown beginning with Section 9 2 Configuring Router for Remote Access 10 1 WINDOWS MOBILE PRO Windows Mobile Pro 6 1 and 6 5 Internet Es T nd Tl ar LOSS DX STEP 1 Activate mobile network access on the http 192 168 3 135 PcamEn htm e mobile phone back Refresh STEP 2 Run Internet Explorer gt gt Update BCam v1 1 2 624 STEP 3 Input the DVR s IP address or DDNS Tip domain tho flo E deed ed pi STEP 4 You will be asked to download the software PCam Click on the software name to open the download dialog pop up PICTURE 10 1 Internet E d ga Ti EL I STEP 5 Click Yes to start downloading and installing 1 P Pepe View Tools Qi iy PICTURE 10 2 T1 Ja TIAM TION STEP 6 PCam will open automatically once the install process i
39. ds Bonis ang Screen i onem f acrem nb rem Eos CR Pret Bep Place uar Sanct aam am ELCLII Ta lh Tur gni Pah Amar Prajt it Sale Cara om Pore Hr PTZ Control Saket Como d bigas Contro iis Gira Open het Some unt Par Some cost Ti seii don lmn ume foo Soe Frasi 52063 Lora aut Poor uw Stet Poet Aap Tusce Prisa ete Jem Samer Cero Cg Ha E Chana Group Prscta Dieil ri Turon polo Pree Paurg ect Pr poeni Suse Lup SYSTEM CONFIGURATION TREE Config 9 999 9 9 9 BasicConfig Video ProcAmp Alarm Config PTZ Config Schedule Config Motion Detect Config Authorization 99 99 9 9 9 System Config Seled Camera System Config Serial Port Seled Schedule Type Seled Camera Add User Caption Mode Brightness Buzzer PortIndex Schedule record Motion Area EditRights Interval of AutoDwell Contrast Disk Shortage Baud rate Motion Detect Sensitivity Delete User CallMonitor Mode Hue Motion Hold Time Data bits Sensor Alarm Resolution Saturation Sensor Hold Time Parity bits Alarm Output Delnterlace Gain Mode Prerecord Enable Stop bits Storage Disk Auto Gain Enabled Prereoord Time Schedule Operate Gain Value Remote Alarm Protocol Select Schedule seb Enable Seled Camera Add Recyde PC List Enable Edit Protocol Type Delete Windows Auto Login Sensor Alarm Config Address UserName OutputDevice Config Password AutoMail Config SMTPServer Auto Reb
40. e Build Date The date this version of SuperCam was released PICTURE 10 44 92 FREQUENTLY ASKED QUESTIONS Installation Cannot Install the SuperDVR Driver Possible causes e H 264 series capture card has not been installed Before installing driver users should install capture card hardware in the PCI slot in the computer case before installing the SuperDVR program e H 264 series capture card has not been installed correctly Please unplug the card and install it again or change to another PCI slot preferably next to the slot it was originally installed in e The card is not compatible with the PC system Can t find H 264 Series Devices in Device Manager Enter the Device Manager and cannot find corresponding H 264 series Devices the possible cause may be e Windows system error Restart computer e Problem with H 264 series card Replace the card e Install SuperDVR to see if it finds card and installs the driver Operation Meanings of the indicator lights Grey Normal state Hed Sensor alarm Yellow Motion detection alarm Blue Video loss Light Green Manual record state Dark Green Schedule record state How do the different record modes work Users can set more than one record mode in Record setup refer to Figure3 5 but actually there is only one valid record mode for recording The priority order of the recording modes is Sensor Alarm Record Motion Detection Record Manual Record Schedul
41. e Record How to set recycling record mode on the system Select Recycle in basic configuration refer to Figure4 1 Users can select the percent of used disk space to set up disk shortage alarm You can input percent manually or choose the selectable options such as 2596 5096 and 7596 to set up For example if selecting 5096 an alarm will warn you when your disk space usage reaches 50 TIP It is recommended that you install SuperDVR onto the partition with your Windows system normally C and save recorded files on a different partition 93 How to set auto reboot function When a Microsoft Windows system runs continuously for a couple of days the system may become unstable therefore it is Suggested you restart the computer every few days In the basic configuration input Windows user name and password It is not SuperDVR user name and password and select time interval then the Windows system will automatically restart according to the set time If the Windows system shutdown unexpectedly i e power supply is cut off when computer reboots SuperDVR system will automatically restart and keep the settings you have entered Users do not need to enable auto reboot function but it s suggested to input Tip the Windows user name and password in the relative area therefore when the System shuts down unexpectedly users don t need to input Windows and SuperDVR user names and passwords How to quickly setup the schedule reco
42. e administrator assigns EI rid Basic Configuration POV le al de 7 6 that right will they have the right For example if Basic Configuration is checked the Normal User can access these functions PICTURE 7 15 Normal Users but they cannot change or authorize other Administrators rights Oo NOTE Administrators can change and authorize rights to Power Users and c Z Pri 5 co Pri c c ADD USER Click Add in User Configuration to access the Add User area Enter the user name password confirm password and select user rights and then click OK Delete User Select the user name in User Configuration and click Delete and confirm delete 44 PICTURE 7 17 If you are installing a PTZ camera then the PTZ controls must be set up before operating the camera You should have your PTZ camera s manual handy when configuring and operating the PTZ camera for the first time You should have the information regarding the Baud Rate Protocol and Address ready before you begin rF p PTZ menu to configure its settings i um ri 8 1 P T Z CONTROL CONFIGURATION PICTURE 8 1 PROTOCOL SETUP You can select different protocols serial port number for P T Z devices The settings you enter here must match the setting on the PTZ camera Port Users can set serial port number Protocol Communication protocol of the P T Z device SuperDVR support
43. e as will the con tents of the Display Window ey Pee ee oe ee Enel rims E i Pr age Cel p ty Fort fr Cantor ee E een hae Bi Wu Cees Serie F ksj Plh Serei E Fata Fari ra WR Fari Em tater Dn Del Caa Pei L1 A T HR imm Hag arm Pirms ali mado m Busch Carum crea El a CAMI CAM CMM CAMS CAMB m CM herte i LU CET rud AME M EL Ax I M Tp rang an r oat m E nee E E E E E el Pe Say cni Ed x 7 bal Ics bled Becca ramas Fate m Fr Fg i Ti 21 a P m chuah ga Eao T E E i Sacre bae ces td amp t i ha B Lx a Mortem Deae Dr r a ac i Fisco Fries Rog ze P Fm 2 a or cy acrard Praes Fate Fa A Fa a n 25 aa Pu TET D I Fic i ae uri Fe ue F nue Vra n rake Ph miki ne FE d pen Lira Lire EiT Fira Fira hore hire hors PICTURE 6 1 M Basic Configuration Schedule configuration Motion Detection Configuration P T Z Configuration Save and Return User Configuration For the purposes of this chapter we will only be concerned with Schedule Configuration Video Configuration and Motion Detection Configuration The remaining functions will be covered in Chapter 7 22 BASIC CONFIGURATION The Record Panel in the bottom half of the Basic Configuration page allows users to set recording modes along with other parameters for each camera More than one recording mode can be activated at one time It should
44. e channel button to bring up the 1 channel configuration window where you can select one channel from all the available 3 channels for playing back PICTURE 9 46 The four channel configuration window M display when the four channel icon d CSI oat rat T is selected allowing you to select any four channels from all the available channels for play back or cm PICTURE 9 47 Data preview shows the recorded data for different channels during corresponding time the left side shows the available channels When a certain channel has been selected for playing back the background color will be highlighted or its dark gray and a tick sign will appear beside the channel title PICTURE 9 48 The data preview area at the center gives details of the recorded files Different colors of the bar show different types of records 0 Manually Recorded Cae Schedule Recorded 68 The ruler on top of the bar shows the hours of the day Right click the ruler it will be magnified 10 times allowing users to see the time marks more clearly When searching for a certain section of a record draw the bar to the desired position If necessary right click the bar to see the magnified time marks for precise search You can click the Play button to play the selected record Then return to live display mode after finishing remote playback it will display a message Connecting on the screen And you may click Large Pict
45. ecording quality in such cases especially for shorter duration recordings The dark green light in record status panel shows the corresponding channel is in Schedule If you intend to have the cameras recording non stop then it is advisable to reduce the frame Record mode Users can change record mode to manual record at any time and the dark rate to conserve hard drive space green light will change into a light green light m zz SENSOR ALARM RECORD MODE Schedule Configuration Users can use sensors to trigger sensor alarm recording on relative channels At that time the Clicking on the calendar icon will record status indicator light will turn red V change the display window to the Schedule Configuration page MOTION DETECTION RECORD MODE EE Each camera can be scheduled to record based on motion detection sensor alarm and time of day Sensor alarm mode has highest priority and it will take precedence regardless of what other modes the camera is also set for This will enable the system to detect image changes and begin to record by activating motion detection and motion alarm recording For instance somebody opens the door and the system detects image changes from the camera and begins to record then users can play back the recorded file and find out who opened the door When there is no movement the system will not record which saves system resources and makes it easier to find recorded events The indicator light color
46. eed a Wi Fi connection NOTE Although the software needed to access your DVH is free you will need to have or create an iTunes or App Store account to proceed INSTALLING THROUGH THE IPHONE OR IPAD STEP 1 Open the App Store function on your device STEP 2 Select the Search function and search for SuperCam STEP 3 Click on SuperCam to open the introduction Click on the FREE button and it will change to INSTALL Click it again PICTURE 10 13 PICTURE 10 14 81 Ja TIAM TION PICTURE 10 15 STEP 4 Input your iTunes or App Store password and then click OK The software will be downloaded and installed automatically PICTURE 8 16 PICTURE 10 17 Instructions for operating SuperCam on your Apple mobile device can be found on page 84 82 INSTALLING THROUGH PC OR MACINTOSH COMPUTER STEP 1 Access the iTunes store in your computer and login STEP 2 Connect your device to the computer STEP 3 Select the Search function and search for SuperCam STEP 4 Click the Free Application button next to SuperCam Pro Red box in Picture 10 19 STEP 5 Input your Apple ID and password then click Acquire STEP 6 Check Synchronously Apply Program and SuperCam and then click the Apply button SuperCam will be installed automatically L X LUE j samana M Wr m wn 4 amp PICTURE 10 19 PICTURE 10 21 83 Ja TIAM TION OPERATING IN
47. er Enable buzzer on board for alarm Auto mail When alarm is triggered the PICTURE 9 55 system will send an e mail to users automatically By clicking Copy To you can copy the setting of this channel to any other selected channel RECORD CONFIGURATION Click the Record icon to open the Record Configuration interface PICTURE 9 56 Record setup There are three kinds of recording modes Manual record Schedule record and Motion record You can use multiple cameras to record Every camera works separately and recorded files are also saved separately PICTURE 9 57 Record quality There are five quality options to select from lowest lower medium higher and highest The higher the record quality is the clearer the recorded image is and the more hard space the recording takes up Manual record By selecting this option the selected camera image will be recorded and saved all the time Schedule record By selecting this option the selected camera image will be recorded according to the times you setup on the schedule Motion record By selecting this option users can set selected channels to record when there is motion detected in front of the camera 73 D Pri gt Pri co c3 Pri 2o m lt oo STORAGE DISK You can choose where to store recorded files by selecting storage disk By checking the Recycle check box users can setup the software to continue
48. eriod which is adjustable by users Sensor alarm record mode The system has an external alarm dongle which enables the system to support alarm input and output Recycling record mode Users can set recording storage sequence for hard drive partitions The recording storage will automatically switch to the next partition when the current one is full If all the partitions are full and recycling record mode is enabled the oldest recorded data will be covered by new data Users can also set hard drive minimum storage alarm Then once the present storage space is less than the minimum storage and recycling record mode is not enabled recording will automatically stop P T Z control function Supports many protocols PelcoD PelcoP DSCP DH SD Lilian Minking Neon Star VIDO and VISCA Users can control multiple speed domes and integrative cameras including pan tilt zoom focus and iris adjustment for P T Z devices Supports preset points and auto scan User management Different users have different rights user names and passwords to ensure system security Multi channel display Supports different multi channel display modes full screen display and auto dwell display Also One PC can fit 1 2 or 4 cards of the same model to control up to 16 channels total Supports 320x240 704x480 NTSC 352x288 704x576 PAL standard resolutions Image color is adjustable for each channel including contrast brightness hue and saturation B
49. information in this document is subject to change without notice The manufacturer makes no representations or warranties either express or implied of any kind with respect to completeness of its contents Manufacturer shall not be liable for any damages whatsoever from misuse of this product 2 This manual is written for the QSDTAPCRC security surveillance video capture card This manual was accurate at the time it was completed However because of our ongoing effort to constantly improve our products additional features and functions may have been added since that time and on screen displays may change We encourage you to visit our website at www Q see com to check for the latest firmware updates and product announcements Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble free manner Please take the time to read and follow all instructions and pay attention to alerts as shown below IMPORTANT Red boxes with this icon indicate warnings To prevent possible injury or damage to the product read all warnings before use NOTE Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your card Rev 1 0 4 22 2011 3 1 Introduction Features and Specifications 2 System Requirements and Specifications 2 1 System Requirements 2 2 System Specifications 3 Video
50. l d T mm i a bii mop 8 I a r 2s UE 3 Libraries F detect_routers d detect routers ES Documents PICTURE 9 6 H Detect Multiple Routers Number Of Routers Detected Status Log Checking for routers Possible ist Router 192 168 0 1 Possible 2nd Router 192 168 1 1 Routers Found 2 www PcW inTech com PICTURE 9 7 STEP 6 If there is only one router detected then you may skip to Part 3 Simple Port Forwarding If Multiple Routers are Detected If there are multiple routers you will see a display similar to Picture 9 8 If so it may be preferable to connect your DVR and computer to the router that connects directly to the Internet However this is not always possible depending upon your particular situation PICTURE 9 8 In this case you will need to proceed with the next section using the IP address for Router 1 to forward its ports After that you will need to proceed to Part 4 51 Pri Pri co L d c3 Pri fo m em lt cS c PART 3 SIMPLE PORT FORWARDING Download the FREE Simple Port Forwarding program from http www simpleportforwarding com download STEP 1 Click on Download in any of the mirrors or the Direct Download link to download and install this program Me nem bo cheek ol all the Download Simple Port F g programa Tour rau er nat in ihe program Click leere Cipali Verto 3 1 4 This fi e Frater Pees Piega
51. lected To edit a schedule select a block of time and click Edit You will be able to adjust the schedule for that day and any other day in the same manner you used to create the schedule in the Add window PEERS NOTE When adding a new schedule it should not duplicate an existing schedule as this may cause a system error To add another block of time such as an evening recording schedule to go with an early morning schedule you will need to repeat the process Clicking on Delete will remove a specific block of time from a specific day s schedule Copy To allows you to apply the settings for one camera to another camera as well 26 6 3 RECORDING TO HARD DRIVE Users can determine where recorded files will be saved on their hard drive s In addition the recorder can save to a series of drives or partitions by automatically jumping to the next partition when the current one is full If all the partitions are full and Recycling Record mode has been enabled prior to recording by checking the box below the Storage Disk list the new data will overwrite the oldest recorded data automatically The destination drive s for recordings which also applies to images captured using the Snapshot button is set in the Basic Configuration window You can also set shinai a HDD minimum storage alarm which will Takarnal Con cause the system to alert you once the that Www oe a terae Eni threshold has been reached If the present E
52. licking on its display The selected camera channel will be highlighted in red indicating that it is ready to be controlled Preset and Group set Set PTZ speed Focus Focus Zoom and lris light level are adjusted Zoom in out by the use of the and keys to either side A PTZ function direction zoom etc will im continue as long as the user is holding down the left mouse button while the cursor is over the button or until it reaches a physical limit Pan and Tilt PICTURE 8 5 46 Clicking on Set PTZ speed allows you to adjust the Pan Speeds Tilt Speeds Focus Speeds and Zoom Speeds for all connected PTZ cameras Pan Speed Set horizontal rotating speed Tilt Speed Set vertical rotating speed Focus Speed Set camera focus speed Zoom Speed Set zoom in zoom out speed Click aan and a pop up window will appear users can choose different presets or group sets PRESET AND GROUP SELECT Click Sa to set Preset point and change Preset point name Every Group includes multiple Preset points If users select preset1 preset2 and presets for group1 preset1 preset2 and presets will be automatically accessed in sequence after users select group1 for auto scout Preset Click Group Setting gt gt and a pop up will appear allowing you to configure settings for a Preset Dwell Set the dwell time for a Preset The camera will wait this long before moving on to the next action X Pan Spee
53. licking on the lock icon will open the Login window Enter your user name and password to access the controls The default user name is System with no password required You can add a password and create other user accounts as described in Section 7 4 User Configuration PICTURE 5 2 20 5 2 DISPLAY CONTROL PANEL The Display Control Panel includes the Display Mode buttons along with buttons which allow you to cycle automatically or manually through individual or groups of channels Buttons currently in effect are highlighted Ey The Drive Capacity Indicator Bar will fill in as more files are recorded to the drive When the drive is at capacity the bar will be red PICTURE 5 3 DISPLAY MODES Choose the number of channels you wish to view simultaneously If you have fewer cameras than portions of the screen those channels without cameras will remain black Available modes are single four nine 16 and 36 screen displays The software will only display the modes appropriate to the number of cameras you have connected PICTURE 5 4 5 AUTO DWELL DISPLAY If the Main Display is currently showing fewer channels than are available you can have the DVR automatically cycle through and show the feed from each camera or group of cameras by selecting the button gt PAGE FLIP This button allows you to manually cycle through the channels Like the Auto Dwell feature if there are more channels available tha
54. mail Address E Mail from Sender s E mail Address Subject E mail Subject You can select the Set Mail Internal check box to set e mail send time such as 5 seconds 10 seconds and so on PICTURE 9 62 Attachment setup Select Attachment and the system will attach an image from the camera that triggered the alarm to the designated recipient Camera Channel Name Time Display Time Format Image Format Resolution CIF or QCIF PICTURE 9 63 75 Pri Pri co c3 Pri 2o E lt oo 9 7 P T Z CONFIGURATION w Click the PTZ icon to configure the PTZ camera s controls PICTURE 9 64 PROTOCOL SETUP Protocol Communication protocol of P T Z device Port Set the serial port number Address The communication address of P T Z device ID number PICTURE 9 65 SERIAL PORT SETUP You should first enable the P T Z control function of selected camera and select a port number in P T Z Protocol Setup and then set corresponding parameters You should get the Baud rate Protocol and Address from your PTZ camera or its manual before proceeding Port Set the port number Baud rate Set the P T Z device Baud rate default value is 9600 used value must match cow zi Baud rate on PTZ control board Data bits The default value is 8 used value much match Baud rate on PTZ control board Parity Odd and even parity bit default Null used value must match Bau
55. n click Search button It will list all files recorded for the day STEP 2 Click Browse button set the saving path ea apa ELLEI gm STEP 3 Select files in the search area Users can hold shift button on the keyboard and select multi files with mouse simultaneously STEP 4 Click Backup button to do remote backup DGG Doe Oa at PICTURE 9 44 The backup files will be saved in AVI format Most computer users can play with most third party players directly If you do not have a media player installed we suggest using Windows Media Player Classic which is available as a free download from many web sites and is easily found via an online search 67 Pri Pri co L sd c3 Pri fo 5 oo Select all Right clicking the mouse in the search area Clear all will open a sub menu Select this channel cl ear this channel PICTURE 9 45 If you want to view all channels click Select all then all check boxes before channels will be selected Click Clear all to clear all selected channels if users select a certain channel click Select this channel then just this channel be selected Click Clear this channel to deselect that channel Return to previous main interface zal Multiple Channels playback control The system default playback modes m single and four channel If you need EA EM MAT eee to change to other channels then click the singl
56. n are currently being displayed in a multi screen display mode this button will take you to the next group of video feeds 5 3 OTHER CONTROLS Log In will be covered in the following section and the remaining operations on the left hand side of the Main Display Interface will be covered in Chapter 7 The two remaining functions are Snapshot and Urgent Record SNAPSHOT Usable in single image display mode pressing this button will take a series of still images from the camera currently being displayed and will save them to a location on the hard drive Settings to determine the number of images up to 32 as well as the location to where they will be saved will be covered in Chapter 6 im URGENT RECORD Clicking the Urgent Record icon will cause all cameras to begin recording regardless of their schedule or recording mode Video will be saved to the location designated by the user Like Snapshot the settings for this feature will be covered in Chapter 6 21 G3 P e c c T Pri c 6 1 RECORDING CONFIGURATION The system can be set to record in four different modes scheduled recording manual record ing motion detection and sensor alarm Once you have logged into your system you can access the control settings through the Configuration window by clicking on the wrench icon located on the left of the Main Dis play Interface Upon accessing the Configuration window the icons on the left will chang
57. n provide the signal to the remote monitor Link the con2 to con1 ports on the cards with the last card linking to the Spot Out port on the face plate PICTURE 3 4 AUDIO You will only need to install the Audio dongle if you have audio equipped cameras microphones or other audio input devices J5 GiL G 8P S3T2 E Use of this dongle will take up an additional I O port on the computer The audio connector s pins are mapped out in Picture 3 5 3 4 PIN1 AUDIO 1 PIN2 5 PINS AUDIO 2 PIN4 6 PINS AUDIO 3 PING 7 PIN7 AUDIO 4 PIN8 a 8 PICTURE 3 5 VIDEO The video dongle connects to the 15 pin Video 1 receiver on the card The four video inputs Vid D 9 use BNC connectors to interface with the HS 10 camera leads Video 3 44 Video 4 A r roun Not Used 5 Me 1 Not Used 6 3 14 Not Used 7 15 Not Used 8 PICTURE 3 6 14 3 2 CONNECTING A PTZ CAMERA In order to operate a PTZ camera from the QSDT4PCRC you will need to have first installed the card into a PCI slot within the computer and attached the video dongle You will also need an RS485 to RS232 Serial adapter as well as having a serial port on the back of your PC PTZ Camera RS485 to Serial Adapter PICTURE 3 7 STEP 1 Connect the RS485 cables from the PTZ camera to the RS485 to Serial Adapter STEP 2 Connect the Adapter to the serial port on the back of the PC STEP 3 Connect the video line from the camera to any Video In por
58. n woes E 1 75 omg ON DOD Fal r Ti Gaa Wa i 3 q yh c c Z Pri 5 co Pri c c Basic Configuration Video configuration Alarm Configuration User Configuration 34 35 7 1 BASIC CONFIGURATION Your card is pre configured with default settings which meet the needs of most users however it is designed to allow you maximum flexibility in configuring the system to meet your specific needs In the upper portion of the Basic Configuration window are settings which control additional aspects of your cameras We have already covered the recording specific settings in the previous chapter CAMERA DISPLAY SETTINGS Dwell Interval If you have enabled Auto Dwell function on the main interface page then you can set the dwell time in seconds of a screen here Caption There are four options None ID Name and ID Name for users to select for all the channels Dwell Interv fi v S Caption Name E Resolution 320x240 si None means no title or name ID means camera numbers i e 1 2 3 and so on Call Monitor Auto D well Y Name means camera names i e Cam1 Cam2 and so on PICTURE 7 2 ID Name means both camera number and camera name i e 1 Cam1 2 Cam2 and so on Resolution You may have resolution options of 320x240 640x480 or 704x480 NTSC for users to select for all the channels depending on the card you are using
59. on F Increase light F1 Decrease light Go to a Preset Point Speed dome ME Adjust PTZ speed Single channel with full screen display Four channel mode four cameras displayed Log in Log out Record playback System Configuration LAN or Master stream is for users on the same network as your system It has higher frame rate and needs higher network bandwidth Internet or sub stream has a lower frame rate and requires lower network bandwidth Users can select the stream according to their bandwidth 65 Pri Pri co a c3 Pri fo m em lt oo c Right clicking the mouse in the main interface will open a Sub menu Open Stream Click this item selected channel will open Close Stream Click this item selected channel will close Close All Click this item all channels will close Full Screen Select this item the picture will display full screen Double click or click right mouse to return to the previous interface 66 Open Stree Clore Stream Close All Full Sereen PICTURE 9 42 9 5 REMOTE PLAYBACK RECORD PLAYBACK AND CONTROL Click e ag button on the Webcam main interface and the remote playback interface will appear PICTURE 9 43 Adjust the speed of playing back Users can adjust play speed as needed Playing back backup Users can click Backup to enter into the Remote Backup interface REMOTE BACKUP STEP 1 Select the date channel the
60. oot User Name nla Email From Interval Password Time Set Send To i Subject Live Audio Message Body udio Config Atach Pidure Select Channel Send Mail Test Gain Adjust Network Service Http Port WebCam Service Enable Data Port Command Port RPB Service Enable RPB Port Video Quality Camera Config Switch Name Time Stamp Record Mode Schedule Manual Motion Deded Sensor Record Quality Record Frame Rate Schedule Manual Motion Deded Sensor Security 101 IE CLIENT FUNCTION TREE IE Client Remote Playback Remote Configuration Login see Next Page User Name Password CHD Port Data Port Screen Single Screen d Screen 9 Screen 16 Screen PTZ Control oelect Camera Move Control Focus Contorl Zoom Control Iris Control Goto Preset Point Preset Points Config opeed Adjust Channel Config Open Stream Close stream Close All Full Screen stream select aN Internet 102 Basic Config Basic Setup server PC Setup Alarm Setup Camera Config Device List Camera Setup Cooy to Other Channl schedule Config Device List Record Mode schedule Set Copy to Other Channel Alarm Config Device List Alarm Mode Alarm Out Copy to Other Channel Record Device List Record Setup storage Disk Copy to Other Channel Motion Config PT Id Device List Motion Area oensltivity Copy to Other Channel BRNE Email Mail Server Setup Hail Setup Attachment Setup EE I bed De
61. options of Microsoft VISTA system After installing VISTA system you should enter the Start menu to choose Control Panel Select System and Maintenance link And select Power option in System and Maintenance window Finally Select the High Performance Change Plan Setting option 97 QUICK START INSTRUCTIONS INSTALLATION INSTRUCTIONS STEP 1 Insert the PCI card But do not connect the Camera yet STEP 2 Launch Windows Windows will come up with Hardware wizard Just click Cancel STEP 3 Put the installation CD in the drive and open up SuperDVR folder and run the Setup file Step 4 Follow the steps and in WinXP it will come up with a message saying the program has not passed Windows logo testing just select Continue anyway STEP 5 Reboot computer once installation has completed Once Booted up On Desktop there will be a SuperDVR icon If this program recognizes the PCI card program will open OK Please log in to the program Once your program is opened now connect the Cameras TROUBLESHOOTING When opening the SuperDVR program it says Can t find card Reboot one more time If you still have the same problem click Start Program SuperDVH Install and then uninstall the program Reboot the computer After reboot go back to Start Program SuperDVR Install Now click on Install to reinstall driver Then Heboot If for some reason still
62. partition s format is FAT32 and the system has run Component Specification Input Type D type Display Rate per channel 30fos NTSC 25 fos PAL Recording Rate per channel 320x240 30fps NTSC 640x480 7 5fos NTSC 352x248 25fps PAL 702x576 6 25 fps PAL Compression Format H 264 Software Playback Resolution 320x240 640x480 NTSC 352x288 704x576 PAL Recorder Media HDD USB Disk ZIP CD R W via PC Record Mode Motion Sensor Schedule Manual Network TCP IP I O Device 4 Ch sensor Input 1 Ch Relay Output on board PIZ Protocol Configurable Remote Control Capability Remote Software Supports Internet Explorer Web Browser gt NOTE We do not recommend AMD systems because the SuperDVR Interface PCI program usually has problems communicating with the video card on the system through the chipset on the AMD motherboard There are often similar problems with Intel processors on motherboards that use chipsets other then Intel and there are known issues with the Intel G31 chipset QSDT4PCRC PC Module CPU Intel P4 2 8G minimum or later Intel processor Supports MOST AGP and PCI E Video Cards Video Card with 128MB of RAM or more with full Direct Draw support Some newer PCI E cards are not yet supported Win 2000 SP4 above Win XP SP2 above VISTA Win7 Deck 80S co c Pri o Pri gt Pri Pri co c c m Pri e2 c c ca 10 11 3 1 QSD
63. previously selected disk partitions different from the current partitions e Database of recorded log was damaged e You have installed SuperDVR on different directories 96 Precautions on changing system time e The SuperDVR system provides the retrieving mechanism for video files which must take the system time as a retrieving reference To change the computer time after installation will create a high risk of wrong time reference e Before SuperDVR is used it must be confirmed whether the current computer time is correct e Deactivate computer auto time updating function of system e Make sure the motherboard of the computer is in normal state If system time must be changed please do following preparations first If new time is later than current computer time for example change 2006 01 01 0 0 0 current system time to 2007 01 01 0 0 0 target time the change can be made directly If new time is before the current computer time for example change 2007 01 01 0 0 0 current system time to 2006 01 01 0 0 0 target time first stop the video recording backup all video data Turn off SuperDVH change computer time and re start SuperDVR How to use REPAIRDB to repair SuperDVR database Enter the installation directory of SuperDVR C ProgramFiles SuperDVR SuperDVR open the REPAIRDB EXE file The user ID is SYSTEM and no password is needed to enter After entering please select database to repair How to set power
64. q see com PICTURE 9 20 2 866 STEP 4 Once you have obtained your domain name you will need to configure the DVH for access using it PICTURE 9 21 STEP 5 Once you have completed steps 1 4 click on the link on the MyQ See website to download the MyQ See software program onto your computer and install it so that it can monitor the IP address assigned to your account The computer must always be on in order to update the link to the public IP address when it changes 58 9 4 ACCESSING THE DVR USING INTERNET EXPLORER Once you have configured the network settings on the DVR to match those on your router and forwarded the ports needed by the DVR to enable remote access over the Internet you will be ready to remotely view your cameras using a webcam program based on an ActiveX control For this to work you will have to enable the ActiveX control options that are built into Internet Explorer It is strongly suggested that you be running the latest version of Internet Explorer currently IE8 The instructions below will describe the process using that version of the browser Instructions for users with IE6 or 7 are available in the Resources library of our Technical Support page USER ACCOUNT CONTROL FOR WINDOWS VISTA AND WINDOWS 7 Some users of computers using Windows Vista or Windows 7 operating systems may receive an error message informing of a codec that is missing or not installed This conflict can be resolved by turning off User
65. radio button will allow you and hue to adjust the image size using those same These changes will not affect the actual and buttons PICTURE 6 21 recorded image Pressing the Default icon in the lower right of the panel will restore the original settings Make the desired adjustments to the image and then select the Snapshot icon PICTURE 6 19 32 33 During multi screen playback clicking on one channel will cause the display to shift to a single channel display mode ee NEN Beyond the recording settings there are other features of this video capture card which need mM a WEM Wu p to be enabled or configured le Slain Nene Pie eae gene S TM 25 li The Settings window is entered by clicking on the wrench icon on the left of the Main Display digital zoom controls are enabled These PIC See okt e scc E ESLER Se cal ee eee PSP AP m pr Interface allow you to zoom in or out of an area of the recording PICTURE 6 22 Zoom In TDasic Configuration Sateen Condid FC date Babi Zoom Out th BK o kr Web Ceara farmi in E meets Plage Darei Baba Pari rima AB Part imu Revert to original size asm Fd 1E LOO Firea hali nadie T 5 f uy vu oy ong i ji i Pesa 7 Er ere H 1 M W LE ja th Tub l Hgin Citation Moneon Piel a Fab Gamay Foxcraci Para Fate Meg US CU vt A 7i i cu et Tu E E LE ul 15 XN oy OO t i hi oh ta OS Eun buen c
66. ras over the LAN or Internet through Internet Explorer This unit only supports Internet Explorer browser no other browsers are supported It also supports Win2000 WinXP Vista and Win7 Input the IP address of the computer with the card if accessing from LAN or the public IP address of the router if accessing from the internet into the Internet Explorer window to reach the window that prompts you to install the ActiveX control You will get a message asking you to install e the file NetVideo cab Install it as normal PICTURE 9 39 You will then be asked to log in Use the same User Name and Password as you would when logging in from the computer itself The default User Name is SYSTEM without a password Once you have entered the User Name and Password click OK to log in a mm HEP E 7 e E E ime eme s Hami anpes Gs PICTURE 9 40 As you can see the WebCam main interface is very similar to the SuperDVR main interface Li T F T N W Bia T Bm a i LL BE I a Ld jene Ea e Ga ee ampo ca O02 PICTURE 9 41 Ti 64 Description Controls for PTZ Cameras ai Move Up Move Down 4 Move Left rotate left Move Right Bl Stop Rotating PTZ Focus buttons F Far Focus F3 Near Focus PTZ Zoom buttons F5 Zoom In zm Zoom Out PTZ Iris butt
67. rd function Press Shift or Ctrl key and draw the cursor in corresponding areas to make schedules for multiple channels What are the byte rates for different image qualities from highest to normal The frame rate is 30 fps bit rate for the highest image quality is about 1 2MByte s and for the lowest image quality is about 50KByte s The frame rate seems to be lower than what set There is frame loss in image switch therefore the real recording frame rate is relatively lower than the theoretic value Why can t select more channels to backup Please draw the mouse in the channel selection area or utilize Shift and Ctrl key for assistance How to Use Network Function How to monitor on the client side First enable Web cameras service in basic configuration Input the server Internet address in IE browser on the client side and the necessary webcam driver will be downloaded automatically then users need to install the driver After accessing the webcam main interface click Login and input user name and password to log in the system Why can t download the client side software The possible causes e The client side computer is not properly connected to Internet or LAN e The server end has not enabled Web Camera Service e The default Http port is 80 It may be conflict with other Web servers for example IIS If SO please change to another port e Windows XP SP2 will block the OCX download You should ena
68. re using the SuperCam software version on as well as the software itself Device ID This is the ID of the DVR you are Supercam connected to Device Software Version The current connection device software version Server List Interface Build Date The date the software was released This allows you to add delete or modify the DVR connection or connections if you are Software Version The current version of the PICTURE 10 29 Phone remotely monitoring multiple systems Favorites SuperCam software in use on your phone o Server20100407092804 Software Build Date The date this version of Server20100407155052 SuperCam was released DESDE SU Button Function a aaam O Modify a server connection Delete a server w 8 S PICTURE 10 30 86 87 JN TIEAUS TAON 10 4 ANDROID VECEMBERT duU ds mW C 451 rM STEP 5 You can view the download and Gear mechan SOFTWARE INSTALLATION installation process in Notifications Once a Ton amog are download E complete the software will METTI IM p fa Use connected STEP 1 Enter the Android Market install automatically Sebect to copy files tafrom your computer c Chen Notifications E STEP 2 Search for SuperCam B superCam Finish gta 451 PM Amd E k PICTURE 10 33 4 00 PM 33 10655111 5 urne mette ae T4414 STEP 3 Click the Install button Don ia A Cj tt PM PICTURE 10 36 OPERATING SUPERCAM Login STEP 1 Laun
69. recording after the hard drive is full by recording over the oldest files on the hard drive By clicking Copy To you can copy the setting of this channel to any other selected channel PICTURE 9 58 MOTION CONFIGURATION EA Click the running figure icon to access the Motion Configuration interface Sensitivity Set motion detection sensitivity here Speed Motion detection speed Block number Set grid s number Select all Select all the areas of the channel as detection area Clear all Clear all the detection areas and then users can select customized detection areas using mouse curser PICTURE 9 59 By clicking Copy To you can copy the setting of this channel to any other selected channel E MAIL CONFIGURATION Click the E mail icon to access to E mail Configuration interface Mail server setup In this area users can set receiver and sender s E mail SMTP server and address Note the address of receiver and sender can be the same SMTP server Sender s SMTP such as smtp yahoo com User name Sender s User Name SMTP PORT Mail server s port the default value of mail server is 25 PICTURE 9 60 Password Sender s Password You can select My server requires a secure connections or My outgoing server SMTP requires authentication check box according to server mail service policy of mail service provider 714 PICTURE 9 61 Mail setup Send to Receiver s E
70. rver Configuration 9 2 Configuring Router for Remote Access Part 1 Find out the IP address of the System Part 2 Determine the Number of Routers on the Network Part 3 Simple Port Forwarding Part 4 Setting Up DMZ in Router 2 9 3 DDNS Dynamic Domain Name Service Setting up DDNS 9 4 Accessing the DVR Using Internet Explorer User Account Control for Windows Vista and Windows 7 Accessing the Internet Explorer Client 28 29 30 31 31 32 32 34 35 36 36 37 38 38 39 41 42 43 43 44 45 45 45 46 46 47 e 48 48 49 49 50 52 57 58 58 59 59 64 9 5 Remote playback Record Playback and Control Remote backup 9 6 System setup Basic Configuration Alarm Setup Camera Setup Schedule Configuration Alarm Configuration Record Configuration Storage Disk Motion Configuration E mail Configuration 9 7 P T Z Configuration Protocol Setup Serial Port Setup 10 Mobile Surveillance 10 1 Windows Mobile Pro 10 2 Symbian 8 3 iPhone and iPad Installing through the iPhone or iPad Installing through PC or Macintosh Computer Operating Instructions for iPhone iPad 8 4 Android Software Installation APPENDIX Frequently Asked Questions Quick Start instructions Installation Instructions Troubleshooting Function Tree System Configuration Tree Internet Explorer Client Function Tree Remote Playback Function Tree Q SEE PRODUCT WARRANTY Questions or Comments Contact Us 67 6
71. s None ID Name and PICTURE 9 50 time here ID Name to select from Pre alarm record Users can select whether to enable alarm pre recording and also pre record time None means no title or name ID means camera numbers i e 1 2 3 and so on Disk storage alarm If the Partition s free space is less than the assigned percentage it will Name means camera names i e Cam Cam and so on stop recording or recycling but give alarm tips according to the settings ID Name means both camera number and camera name i e 1 Cam1 2 Cam2 and so on Motion holding time The continuous recording time after motion stopped Sensor holding time The continuous recording time after sensor stopped Live audio Your card supports accepts audio input through the RCA ports on the Audio In dongle You can choose the video channel to associate with these audio signals Pri Pri co aa c3 Pri eo 5 em lt oo 70 71 CAMERA SETUP gt Click the camera icon and the Camera Setup configuration will appear a Title Channel name Users can set the channel name from Cam1 Cam2 Cam3 and Cam4 Camera security Users are divided into two standards normal user and super admin By selecting this option only administrator can see corresponding channels PICTURE 9 53 Time stamp If selecting the check box record time will be displayed on the screen when playing back the record
72. s complete STEP 7 Input the DVR s address ID and password respectively in the fields Server User and Password The User Name and Password are the same as used on the DVR The default is SYSTEM with no password Click Go to log onto the DVR Successful access will bring up the view from a camera STEP 8 Camera 1 is the default channel after login To change the channel use the drop down Channel menu 78 Pocket Camera Y p Yq oa 3 PICTURE 10 3 Pocket anmmra h A Til sj 10544 EX aoa PICTURE 10 4 CEI PICTURE 10 5 10 2 SYMBIAN This card supports phones running the 3rd or 5th editions of Symbian S60 STEP 1 Enable network access on the mobile phone STEP 2 Launch the web browser STEP 3 Input the DVR s IP address or DDNS domain name in a new bookmark Click this bookmark to connect to the DVR STEP 4 A welcome window will open and prompt you to download a software package called SCam Click on the software name to download STEP 5 Click Yes on the security pop up window to confirm your download STEP 6 The SCam shortcut icon will appear on the system menu when the download is complete STEP 7 Launch the SCam program It will display a function interface Live View Open mobile Live View Image View To check pictures snapped in the Live View mode System Setting Login setting and alarm setting Help Function indication and help
73. s the following protocols DSCP DH SD Lilian Minking Neon PelcoD PelcoP Star VIDO VISCA Address Communication address of P T Z device ID number Channels list Protocol The PTZ settings are found in the Configuration menu Click on the wrench icon on the w Fright side of the Display Interface to enter the Configuration menu and then click on the Select Channel PelcoD v Select PTZ Protocol Serial Port COM 2 v Select COM Address 1 PTZ Address PICTURE 8 2 45 m I el c m Pri E c2 SERIAL PORTS SETUP Users should first enable the P T Z control function of a camera and then select a port number in P T Z Protocol Setup The values entered for each parameter should match those on the camera itself Y Port Set the port number d SER a Baud Rate Set P T Z device Baud Rate to Baud Rate 9600 g match setting on camera The default Databits gs value is 9600 Data Bits Default value is 8 Party Nene Parity Odd and even parity bit default Stop bit gt None PICTURE 8 3 Stop Bits The Default value is 1 8 2 PTZ OPERATION g PTZ Controls can be accessed directly from the Main Display Interface by clicking Son the PTZ Control icon on the right side of the display This will replace the buttons and functions on the right side of the display with the PTZ controls Jg mm cm Goto preset point You can control P T Z devices by c
74. se a shielded RG59 or RG6 cable e You may need to update the driver for the video card on the system e Problem with the video card Try reinstalling the video card or changing the video card Why does it delay playing back and why is it slow to close and open the driver Possible causes e Problem with the Windows system Try rebooting the computer e There are too many recorded files or too many fragments on the HDD therefore it takes time to search for the files you need delete the files that you don t need or need to run disk defragmenter e Capture card problem e Computer hardware system is too outdated processor too slow not enough memory or not enough free space on hard drive Why can t play back Windows Media Player has been damaged or decoder has not been installed properly It is suggested you reinstall the player program or download a codec pack from K lite www free codecs com download K lite codec pack htm or www divx com Computer problem recorded files have been damaged It is suggested to fix these files using SuperAVIFix program Why do see some gray blocks on time progress bar area when playing back Possible causes e User has deleted these recorded files e SuperDVR has deleted recorded file when recycling hard drive space e Hecorded files cannot be opened because the recording is on Why could see some old recording sections that weren t available for play back Possible causes e You
75. second and free option is to use a dynamic domain name service DDNS to get a domain name that can be linked to your dynamic IP address In addition to automatically keeping up with the changes in the address you will now be able to enter a domain name rather than a string of digits when accessing the DVR in Internet Explorer We recommend using www MyQ See com or www DynDNS com as the DVR has been already configured to accept account information from these two services m NOTE Before setting up DDNS you must have previously set up Port Forwarding as described in the previous section SETTING UP DDNS The following instructions are for setting up DDNS with MyQ See instructions for DynDNS are available on their website STEP 1 Using a computer that is connected to the same router as the cin Walco 10 EL DVR use Internet Explorer to go to www MyQ See com STEP 2 Fill out the required information to register and click the Submit button at the bottom of the screen STEP 3 The next page will ask you to create a domain name Domain names must begin with a letter a z or a number 0 9 and cannot contain a hyphen Once you ve decided upon a name click on the Request Domain button If it is available you will see a confirmation screen along with the IP address associated with it Confirm that this matches the number obtained in Network Settings Your oe hira Cresson domain name will look like this http example my
76. self Function Button Function B Switch channels Switches to PTZ interface oe e KA Button Full Screen o Zoom In Focus In Iris Open A Move the dome horizontally e Zoom Out Focus Out lris Close a2 and vertically The center v square stops the movement Select the preset point Set the cruise line Hotate speed of the PTZ 90 Image View Button Function ECHLCCI NN gt Next picture ES MN ae Record Playback Clicking on a recorded file in the Recorded File window will start the playback The controls at the bottom of the screen allow the user to move through the video Button Function EXL RN BEN C NEM ese KA Full screen v Ww SuperCam CH Begin Time End Time PICTURE 10 41 PICTURE 10 42 91 JUNWTISAUNS TAON Server List This allows you to add delete or modify the DVR connection or connections if you are remotely monitoring multiple systems ETE Button Function Modify a server connection Return to Main Menu PICTURE 10 43 Information View This presents information on the cell phone you are using the SuperCam software version on as well as the software itself Device ID This is the ID of the DVR you are Device connected to Software Version The current connection device software version Build Date The date the software was released Software Version The current version of the SuperCam software in use on your phone Softwar
77. t on the DVR card Item 4 You may now connect your camera to a power source Please see Chapter 8 for instructions on operating the PTZ camera with the SuperDVR software 15 Pri c a Pri c E 5J Ec o Pri c Pri c E c5 4 1 INSTALLING THE SOFTWARE You will be controlling your security system using the SuperDVR software It is compatible with Windows 2000 XP and both the 32 bit and 64 bit versions of Vista and Windows 7 The SuperDVR software is included on the disk that comes packaged with your DVR card It can also be downloaded from our website at www Q See com by simply searching for your product and going to the Downloads section STEP 1 The software can be installed from the CD by selecting the appropriate button in the CD s menu by copying the installer to your hard drive and then double clicking to begin the process PICTURE 4 1 a roh cuman ee STEP 2 Once the Setup window opens click Next to begin the installation Teel ge endi iri Loge pre peni cope Tm maed iP pe ced nies prar ELT ed ind INE I sdb Er eee Detancaran fup eta pow oes Shem lon Dhocea the ran p npa frd baci main gne rue STEP 3 Select your video format NTSC Tech cai Foros Pur gers sami u era dom is the standard in North America Click next to continue P of m or PICTURE 4 3 16 STEP 4 Instruct the installer where you want
78. te Select recording frame rate for Motion Detection record mode Sensor Record Frame Rate If sensors are utilized to trigger recording users can select recording frame rate here Camera Security Users are divided into three types Normal user Power user and Administrator By selecting this option only administrators can see the selected channels Record Quality Select recording image quality here Audio In SuperDVR 6 3 can support one channel of microphone audio input signal on the PC motherboard and any audio inputs that are on the card if any Users can choose one video channel for each available audio input 23 zJ Pri c2 e g T m lt oI c2 Em Sm e J Pri c2 e z c2 Pri Zu c2 zm RECORD STATUS PANEL Configuring Motion Detection A series of indicator lights will convey the recording status of each attached camera Selecting the running man icon will bring up the Motion Detection Configuration page 71a GC OFARAOAAARAARAARDR I Na CONSTANT where you can configure the settings for each camera according to your situation eQQaoQQQ2QQooooooooooooQOC i a PICTURE 6 3 Sensitivity Users can set motion detection sensitivity here Grey Normal e Light Green Manual Record Speed Motion detection speed Block Number Set grid s number Motion Detection Defaults Reset to default settings Dark Green Schedule Record Yellow d Record Select All Select
79. th The save path can also be set in the Basic Configuration menu in the Capture Browse setting You Pause mode i can also chose to include which camera took the video and or the date and time that it was i YE 3 n d d lj n Bo ngi recorded within the image itself At this time the function buttons above the amp E D D d uy Once you have made your selections pressing the Snap button will save the images Press File Search panel will be enabled Save to preserve your settings for future use or Exit if you do not wish to retain the settings e e Q mo ass Hee eer oe et a EFIE 1r es Letra Worstr n d o petii PICTURE 6 18 The Print Setup button will bring up a Tn WE ES conventional Print Setup window to allow you M Snapshot m t to make settings as normal Clicking the Print button will open a Print Preview dialog that includes some extra NOTE This feature is only available in Playback Pause mode on a single features channel ze Pri c g m e lt zem c Em Su e J z Pri c c c2 Pri c zm Select the Position radio button and adjust the position of the image on the page using In addition a second menu will appear below the Search panel This allows you to make the and buttons picture quality adjustments for the present channel including brightness contrast saturation Selecting the Size
80. uration about switching on off channels Why can t start Webcam server or RPB server Possible causes Other software is using these ports If so please change Webcam ports configuration or stop other software How much hard drive space do the recorded files take up To use the table below find the picture quality setting you are using and multiply the used space figure by the number of cameras you are recording Divide the result into the amount of hard drive space available and you will get the number of hours you can record on the available hard drive space Example using medium quality with 4 cameras with 200GB available 48 12MB X 4 Cam 192 48MB HR 200GB 192 48 1064 HRs 44 day Frame rate Resolution Picture quality Used Space MB hour 64 30fps 640 480 10 92 95 Other Questions Why doesn t the computer display work or why can t access Window system The capture card may not be well installed Unplug the card and try it again IMPORTANT Please unplug the power plug of the computer before re installing the card to avoid damaging the motherboard chip set Why I can t find the recorded files You do not have enough hard drive space available for recording Why is the screen s display unstable with dithering and water wave images Possible causes e Camera does not have enough power e There is external electromagnetic disturbance or electrostatic disturbance on camera s BNC connector U
81. ure or Quad Picture button to refresh the screen to get live picture 69 Pri Pri co a c3 Pri fo m em lt oo c 9 6 SYSTEM SETUP Server PC Setup administrator for the computer which houses the video EEN E capture card in the appropriate boxes This 00 00 way when the computer system restarts it will access to the system with the user name and password input in these boxes to begin running the SuperDVR application PICTURE 9 51 As the Windows system may become unstable after a couple of days of continuous operation It may cause the SuperDVH system to become unstable The software supports auto reboot Select PC Autoreboot and set the interval by day which will instruct the system to reboot automatically according to your settings ALARM SETUP The Alarm setup configuration is similar to that in the SuperDVR software PICTURE 9 49 NOTE When multiple clients access the system configuration interface Buzzer Users can select whether to sound simultaneous the user who enters into that interface first gets priority and the computer buzzer if the alarms have then others will not be able to access it been triggered also select how long the buzzer sounds Full screen alarm Users can select BASIC CONFIGURATION Dmae gt None gt whether channel will be full screen when PICTURE 9 52 Caption alarm triggered Set the full screen hold There are four option
82. urn to the Playback window PICTURE 6 13 During playback you can adjust the speed of the recording with the slider located at the bottom of the interface PICTURE 6 14 30 In addition you can advance the playback to a certain point in the record by clicking on and sliding the progress indicator PICTURE 6 15 At the top of the file visualizer the bar represents the time when the file was recorded Clicking on this will magnify it to show minutes allowing a more precise search EP NOTE Clicking on any channel in multi screen playback will switch the display to a single channel view of that feed Click again to return to the previous playback mode 6 5 OTHER FUNCTIONS Other functions within this interface allow you to back up files capture still images print images and digitally zoom in on a recording FILE BACKUP Clicking on the file icon allows you to back up your files to another drive for use elsewhere or simply to preserve them without having to worry about them being overwritten by the Recycling Record function The Backup window operates much like the Record Search window and it is divided into four main areas TE AREMU Ace Msi Applicslisn ACTIO FS E HEART Hmm Tani A Camera Selection Area Select which cameras recordings you wish to back up B Time and Date Selection Area Select li the start and end dates and times for the records you wish to back up
83. vice List Protocol Setup serial Port Setup Copy to Other Channel PT Ld REMOTE PLAYBACK FUNCTION TREE Remote Playback search Date Time Events Flay Control Play Pause stop Play Speed Screen Single Screen d Screen Back up Device List start Time End Time Target Path search Back up select All Clear All select This Cear Channel 103 Q See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase Additionally our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase Permanent upgrading service is provided for the software Liability Exclusions Any product malfunction or abnormalities in operation or damage caused by the following reasons are not within the free service scope of our company 1 Equipment damage caused by improper operation 2 Improper equipment operation environment and conditions e g improper power extreme environmental temperatures humidity lightning and sudden surges of electricity 3 Damage caused by acts of nature e g earthquake fire etc 4 Equipment damage caused by the maintenance of personnel not authorized by Q See 5 Product sold over 12 months ago In order to fulfill the terms of your warranty you must complete the registration process after purchasing our product To do this simply fill out
84. y response Message Sent Successfully will pop up If some settings are wrong a warning message will pop up 40 add the cameras to the map Drag the icon of a camera to the corresponding position on the map a maximum of 32 cameras can be set simultaneously Click Change icon of camera by right key to change icon or click Delete to cancel a camera After editing right click in the map display area and select Save Map in the pop up to save the current map PICTURE 7 12 A gray map icon can be drawn to the corresponding position in the map on the right and set it as a sub map of the current map or click the gray map icon on the left by right key and select Open to build a new map You can also click the blue map icon on the left by right key and select Hename to change the name of the map or select Close to cancel this map The map tree can only support three levels of maps and submaps USING THE E MAP To view the E map during monitoring click on its icon on the right side of the Main Display Interface When a channel alarm is triggered the camera icon will flash a yellow alarm signal Select Auto Show in case of an accidental alarm an alarming screen will pop out automatically and you can know about the alarming position immediately Right click on the camera to bring up its feed immediately Alternately you can enable Auto Show to bring up the E map when you re in another viewing mode 42 7
85. you The program you choose must be installed in order to read it s settings Programs Loaded 739 Available in Pro version only Click Add Custom To Add Your Own PICTURE 9 12 STEP 6 Input the required information Name You can name your DVR if you wish uu Type TCP Voas c NN test Start Port 80 ats Cr ECE EX End Port 80 IP add IP of DVR obtained in Part 1 PICTURE 9 13 Click on ADD Hepeat for port 1159 and 1160 53 Pri Pri co L d c3 Pri fo m em lt oo STEP 7 You will now be returned to the main window of the program The ports you If for some reason a port or ports that you forwarded are not listed in the Router and if you added will now show on the list Click on Update Router at the bottom see a message in the Scripts list on the left side of the window stating that the port already a exists Red box in Picture 9 16 then you will need to change the Port 80 to 85 in the DVR Eger EI and start over again l 19216811 O bes 2 Step 03 set frame number 2 Step 04 nav FW forward htm Successful http admin passwordg192 168 1 1 FW forward htm Step 05 check if name exists Current 2 2 Adding 4261 TCP UDP For Ports 6036 6036 To 192 168 1 9 Running Script From Database For Selected Router PICTURE 9 16 STEP 9 Once you receive the DONE message that the ports have

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