Q-See QSDT16PCRP Remote Monitoring Guide
Contents
1. amp TE M n Internet or sub stream has a lower frame rate and requires SuperDVR main interface Te p L ae p B i lower network bandwidth Users can select the stream ited se Rae 3 according to their bandwidth mero wanc Te Voucas JESI PICTURE 6 40 Right clicking the mouse in the main interface will open a Sub menu Open Stream Click this item selected channel will open Close Stream Click this item selected channel will close Close All Click this item all channels will close Full Screen Select this item the picture will display full screen Double click or click right mouse to return to the previous interface lipen Stream A7 Clore Stream Clore All Full Sereen PICTURE 6 41 5 REMOTE PLAYBACK RECORD PLAYBACK AND CONTROL Click eS ag button on the Webcam main interface and the remote playback interface will appear PICTURE 6 42 Adjust the speed of playing back Users can adjust play speed as needed T Playing back backup Users can click Backup to enter into the Remote i Backup interface REMOTE BACKUP STEP 1 Select the date channel then click Search button It will list all files recorded for the day STEP 2 Click Browse button set the saving path PRT RRL ELAS OTe STEP 3 Select files in the search area Users can hold shift button on the keyboard and select multi files with mouse simultaneously STEP 4 Click Backup button t2. PICTURE 27 PICTURE 28 Devices and Printers Default Programs Help and Support Shut down PICTURE 29 De LT PICTURE 6 30 Setting Up ActiveX Control STEP 1 Open Internet Explorer STEP 2 Click on Tools STEP 3 Select Internet Options in the pull down menu STEP 4 Click on the Security Tab STEP 5 Select Trusted Sites STEP 6 Click on the Sites button STEP 7 Uncheck the Require server verification https for all sites in this zone button STEP 8 Type the DVR s IP address obtained during Network Setup or DDNS domain name into the Add this website to the zone box STEP 9 Click the Add button STEP 10 Close the window Wa inean e eo te tt Vee fein Ww a Bet ig O Deiat Bete trig Herlina Fop up Miriam Fahagl Ar Hiraga Ai PICTURE 31 ien Tr F ari i Tnetind ait Tig Fe Corrine myi Ghat Poi ust not io damage pour Comper or ron Pie PICTURE 32 Trusted ales al es car geld ered peer me fom the pone Al erties in this zone wil uae the mones security settings nig On ie ae TETI sii Piira ree E BER IAI Eh L A m Tp i EN Peek er i poten wertheaen iitpec fer al ea in a rt PICTURE 33 STEP 11 Click the Custom level button STEP 12 Pull down the Reset to menu button and select Low Tt 2 Fong 1 vee or charge Ly Gee Die So Lota bit Thue eed Falret bo dase
3. Picture Quality Default value is medium PICTURE 1 If your internet connection does not have enough bandwidth available you can use the Picture Quality option to send the video over the internet at a lower quality setting then you are using for recording That way you will be able to see the images over the internet at lower quality while still recording at the higher quality setting iz NOTE The minimum speed on the internet connection is 1Mbps download O and 1Mbps upload for 4 and 8 channels and 2Mbps download and upload for 16 channels You can check the speed of your connection at both ends by going www SpeedTest net from both the computer in which the card is installed as well as the remote computer which you will be using 2 CONFIGURING ROUTER FOR REMOTE ACCESS PART 1 FIND OUT THE IP ADDRESS OF THE SYSTEM STEP 1 To access the router s settings you will need to enter the Command CMD panel on the computer containing your video capture card A WINDOWS XP Select Run from al your Windows START menu lower hw Peres te Oinee e a left of screen and type cmd after is ne the prompt Adobe Acrobat All Programs gt Log Off Shut Do w Start Fy Inbox Microsof D iTunes PICTURE 2 wnn o Microsoft Office Outlook 2007 E Sticky Notes m iTunes J Adobe Acrobat a_l gt All Programs B WINDOWS VISTA and WINDOWS 7 Click on the START menu Windows icon in the lower left of your screen Typ
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5. cannot contain a hyphen Once you ve decided upon a name click on the Request Domain button If it is available you will see a confirmation screen along with the IP address associated with it Confirm that this matches the number 3 obtained in Network Settings Your Damai hiar Creation domain name will look like this t mms http example myq see com PICTURE 20 lee STEP 4 Once you have obtained your domain name you will need to configure the DVR for access using it PICTURE 21 STEP 5 Once you have completed steps 1 4 click on the link on the MyQ See website to download the MyQ See software program onto your computer and install it so that it can monitor the IP address assigned to your account The computer must always be on in order to update the link to the public IP address when it changes 4 ACCESSING THE DVR USING INTERNET EXPLORER Once you have configured the network settings on the DVR to match those on your router and forwarded the ports needed by the DVR to enable remote access over the Internet you will be ready to remotely view your cameras using a webcam program based on an ActiveX control For this to work you will have to enable the ActiveX control options that are built into Internet Explorer It is strongly suggested that you be running the latest version of Internet Explorer currently IE8 The instructions below will describe the process using that version of the browser Instructions for users wi
6. message in the Scripts list on the left side of the window stating that the port already exists Red box in Picture 16 then you will need to change the Port 80 to 85 in the DVR and start over again Router Info Step 03 set_frame_number 2 admin A 3 Step 04 nav FW_forward htm axa A Successful http admin password 192 168 1 1 FW_forward htm Step 05 check_if_name_exists his Entry 426 Already Exists On The Router This Entry will FE Skipped Finished Adding 426 Current 2 2 Adding 4261 TCP UDP For Ports 6036 6036 To 192 168 1 9 Running Script From Database For Selected Router PICTURE 16 PICTURE 14 ii STEP 9 Once you receive the DONE message that the ports have been successfully forwarded test if the ports are working by clicking on item number 7 in the Check STEP 8 You will see the Updating is in progress message Please wait until you see it List Test that the ports now work say DONE at the bottom Check List EEE E A PE ee j 2 Yer on hiep Fi i p aaga pi aa EEE ap i en al h Laat isemi Minsin ah pe 1 Goma accented Plazes Het Feand On Pape This feature enables appkcetons Ga Did updating the router fail Check the help file first then ask for help in the forums Eresia new port forvardiog mela siray P Port test failed E Do Not Show This At Start Up PICTURE 17 PICTURE 15 STEP 10 Click on Begin P
7. pour pombe F pour Ali gm Pau aiet emtehe ne Eei er Tarom Cae miigh Ta change Fe ming cick Contam level Ta ee Ghee recorded iga chek Cleft kere Tuten effect er rauri ramai Epoa Freri amiat ere Baii r PICTURE 6 35 STEP 13 Click the Reset button STEP 14 Click Yes when asked Are you sure you want to change the setting for this zone STEP 15 Click OK STEP 16 Click Apply STEP 17 Click OK STEP 18 Close Internet Explorer Sat an ee tar Ermi te 1s PICTURE 6 36 You are now ready to access the DVR using Internet Explorer Open a browser window in Internet Explorer and enter the IP address or DDNS name obtained in Section 6 3 DDNS Dynamic Domain Name Service into the address bar You will see a log in screen similar to that shown in Picture 37 or yellow alert bar at the top of the window asking for permission to open an ActiveX application Allow it to install webrec cab control to reach the sign in screen Instructions for controlling your system remotely are in the next section a m b e PICTURE 6 37 ACCESSING THE INTERNET EXPLORER CLIENT Description After enabling network server on the unit and enabling Activex users can view the video E from the cameras over the LAN or Internet through Internet Explorer This unit only supports k Controls for PTZ Cameras i Move Up Move Down 4 Internet Explorer browser no other browsers are
8. section using the IP address for Router 1 to forward its ports After that you will need to proceed to Part 4 STEP 4 Click on the detect_routers application to run it ia Libraries F detect_routers m detect_routers E Documents PICTURE 6 detect how many Routers are in the Detect Multiple Routers network Number Of Routers Detected Possible ist Router 192 164 0 1 Possible 2nd Router 192 168 1 1 Routers Found 2 www PcWinTech com PICTURE 7 PART 3 SIMPLE PORT FORWARDING Download the FREE Simple Port Forwarding program from http www simpleportforwarding com download STEP 1 Click on Download in any of the mirrors or the Direct Download link to download and install this program Mote nse fo checkesta he Download Simple Port Forwarding Programi Tour router nol in the program Glick ae Cereal Veria 3 14 Thin thick Freer Pec Pigiami Supposed Kowlers 1702 J000 XP 2001 Visia 2000 7 A Requires niem lapicrar 6 0 or higher Main language Eregiah Fagail Laagi 17 TP Marit Aaja rritan 70 i TAD Aror Fi i piped com CEO aro J jinropiiescomi COCR iru 4 eer Oiwnkesned com CLC Mari 5 sulin com Whats My UY Aidat i i i 7 M CEE Miro Programesy nl CEELEN iror First icem BE Wiro A Downin ei PICTURE 9 Micrasatt Oire STEP 2 Once the program is installed wick Te go to the Windows Start Menu Windows icon in the lower left of your monitor and look for Simple Po
9. supported It also supports Win2000 WinXP we Move Left rotate left Is Move Right E Stop Rotating Vista and Win7 PTZ Focus buttons ie Far Focus am Near Focus address of the router if accessing from the internet into the Internet Explorer window to reach the window that prompts you to install the ActiveX control PTZ Zoom buttons F7 Zoom In Fa Zoom Out ss ee y PTZ Iris button F Increase light ia Decrease light Input the IP address of the computer with the card if accessing from LAN or the public IP You will get a message asking you to install geene o a the file NetVideo cab Install it as normal a Go to a Preset Point pr AEN 4 Set a Preset Point Speed dome Mi Adjust PTZ speed Single channel with full screen display PICTURE 6 38 Four channel mode four cameras displayed U D o You will then be asked to log in Use the same User Name and Password as you would when logging in from the computer itself The default User Name is SYSTEM without a password Once you have entered the User Name and Password click OK to log in kin apes eer n em ea jes PICTURE 6 39 System Configuration LAN or Master stream is for users on the same network as As you can see the i Ti Ei your system It has higher frame rate and needs higher network WebCam main interface a P H nter bandwidth is very similar to the l i KEN im
10. ART 4 SETTING UP DMZ IN ROUTER 2 If you receive a message stating that the port is online and can be reached then you have set it up correctly NOTE You will only need to proceed with this section if you detected a am second router in Section 2 Se TT STEP 1 Login into Router 1 by puttin sion 6 4 Port Status Tool are i een ie g E aei Ai the IP of Router mo e Internet Pent a paanan eed kek fiari joor bar Viii eiaa for ei idea saai Al Doe Owes as in the example For a hassle free way to forward your porta for fee viik yoy seep peor are shown in Picture 19 where the IP Ceerhing Masts fHt3enH Ce Vour Infernet IP Address 7 5 14 2751 43 address of Router 1 is 192 168 0 1 SCE LLG Domke zo ae STEP 2 Find the status page on the ome renter fes part farmers er Mha banteu Sample Port Tester or Simpie Port Forwarding crane tinea iane snd Datae ob router settings that shows the WAN a a A E Internet IP address and write it down For Mac Users download Simpie Poet Tener Mac 1P Sean 1P 5run Taye pem this WAN IP address Ethor Ersa ymar Herel DP Eres Heira l STEP 3 Log into the Router 2 by putting Port To Check TCP Only EI meteor Mondor Fon Gastar M the IP of Router 2 into the Internet E N E ENTA Explorer browser as in example Chock Pon i pahal bhiiail hiaai Haa shown in Picture 19 where the IP The iiaia Gul fer naiemort wt address of Router 2 is 192 168 1 1 Pos
11. e cmd into the field that says Search programs and files and hit ENTER or click on the magnifying glass icon Devices and Print Default Programs Shutdown PICTURE 3 STEP 2 Type ipconfig at the prompt Red arrow in Picture 4 to access router settings STEP 3 Write down the IP4v address Blue arrow as well as the Gateway and Subnet Mask numbers Green arrows The P4v address is the address used by the card PICTURE 4 PART 2 DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK STEP 6 If there is only one router detected then you may skip to Part 3 Simple Port To find out the number of routers on your network you will need to download a FREE router Forwarding detection program STEP 1 Go to rum or a en http www pcwintech com shanes toolbox i L If Multiple Routers are Detected se Afemotescan pen STEP 2 Click on Detect Multiple AEON He pre mete Sian Ses If there are multiple routers you will see a Routers to begin the download a display similar to Picture 8 Baar Seis U amita If so it may be preferable to connect your ter hate mi atini DVR and computer to the router that connects directly to the Internet However this is not always possible depending upon your Se particular situation ri Em s 3 itim Boig hopis naj jaj f r i Tas mu PICTURE 5 STEP 3 Unzip the application to install it PICTURE 8 In this case you will need to proceed with the next
12. nels for play back Da om PICTURE 6 46 Data preview shows the recorded data for different channels during corresponding time the left side shows the available channels When a certain channel has been selected for playing back the background color will be highlighted or its dark gray and a tick sign will appear beside the channel title PICTURE 6 47 The data preview area at the center gives details of the recorded files Different colors of the bar show different types of records Cael Schedule Recorded 3A Manually Recorded The ruler on top of the bar shows the hours of the day Right click the ruler it will be magnified 10 times allowing users to see the time marks more clearly When searching for a certain section of a record draw the bar to the desired position If necessary right click the bar to see the magnified time marks for precise search You can click the Play button to play the selected record Then return to live display mode after finishing remote playback it will display a message Connecting on the screen And you may click Large Picture or Quad Picture button to refresh the screen to get live picture For further details on operating your surveillance card and the SuperDVR software please consult the complete user manual available at www Q See com or included on the CD that accompanied your product simplicity quality technology QSeCe Digital Peripheral
13. o do remote backup a ECEE imi i i ii MAATE 1 i EI Ta DSI ROTO DIOGO p at PICTURE 6 43 The backup files will be saved in AVI format Most computer users can play with most third party players directly If you do not have a media player installed we suggest using Windows Media Player Classic which is available as a free download from many web sites and is easily found via an online search Select all Right clicking the mouse in the search area Clear ell will open a sub menu i Select this channel Clear this channel PICTURE 6 44 If you want to view all channels click Select all then all check boxes before channels will be selected Click Clear all to clear all selected channels if users select a certain channel click Select this channel then just this channel be selected Click Clear this channel to deselect that channel Return to previous main interface im T Multiple Channels playback control The system default playback modes i O single and four channel If you need ee eee to change to other channels then click the single channel button to bring up the 1 channel configuration window where you can select one channel from all the available EEJ m channels for playing back l PICTURE 6 45 i The four channel configuration window B display when the four channel icon t rat EE ETE ari is selected allowing you to select any four channels from all the available chan
14. or dynamic IP address However your service provider can change this dynamic address from time to time When it changes you will have to return to www MylPAaddress com to get the new public IP address There are two solutions to this problem The first would be to obtain a static IP address from your ISP which can be expensive A second and free option is to use a dynamic domain name service DDNS to get a domain name that can be linked to your dynamic IP address In addition to automatically keeping up with the changes in the address you will now be able to enter a domain name rather than a string of digits when accessing the DVR in Internet Explorer We recommend using www MyQ See com or www DynDNS com as the DVR has been already configured to accept account information from these two services T NOTE Before setting up DDNS you must have previously set up Port Forwarding as described in the previous section SETTING UP DDNS The following instructions are for setting up DDNS with MyQ See instructions for DynDNS are available on their website Qtee STEP 1 Using a computer that is connected to the same router as the cin E 10 EL DVR use Internet Explorer to go to www MyQ See com STEP 2 Fill out the required information to register and click the Submit button at the bottom of the screen STEP 3 The next page will ask you to create a domain name Domain names must begin with a letter a z or a number 0 9 and
15. rt Forwarding in the program list Ji samp Click on the program to launch it 4 E Urureg Ear PICTURE 10 STEP 3 Once Simple Port Forwarding has launched select your router from the list The default Router IP and Login information will automatically come up If you have previously changed the login information then you will have to enter it manually Dimes im E L i PICTURE 11 STEP 4 Click on at the bottom to open the window allowing you to set your ports STEP 5 Click on ADD CUSTOM Program Database Use The Custom Tab To Add Your Own LHR A Programs Loaded 739 or Choose a Special Program Such as P2P programs ieai E These programs set a different random port on ewery install The program will check their settings and pull which ports they are using for you The program you choose must be installed in order to read it s settings Available in Pro version only Click Add Custom To Add Your Own PICTURE 12 STEP 6 Input the required information Name You can name your DVR if you wish Type TCP Start Port 80 End Port 80 IP add IP of DVR obtained in Part 1 PICTURE 13 Click on ADD Repeat for port 1159 and 1160 STEP 7 You will now be returned to the main window of the program The ports you If for some reason a port or ports that you forwarded are not listed in the Router and if you added will now show on the list Click on Update Router at the bottom see a
16. sible ist Router 192 168 0 1 rere Fim l l Possible 2nd Router 192 168 1 1 RO is online and can be reached H STEP 4 Find the DMZ page in the router settings Routers Found 2 STEP 5 Enter the WAN IP for Router 1 www PcWinTech com into the DMZ page and enable DMZ PICTURE 19 PICTURE 18 NOTE f you do not have a DMZ setting in the router check to see if there To connect to your DVR from the Internet you will need to put the Internet IP address shown is a Bridge setting If so then use the Bridge setting instead of DMZ after Your Internet Address message into your Internet Explorer browser or access pro gram window STEP 6 Save your changes You have forwarded the ports on the router to which the DVR is connected to the IP address NOTE The default value is 80 If port 80 is already occupied by another device of the DVR and set the primary router to pass the connection to this router on the network then another port will need to be selected Choose another number in the same range 81 89 In this case you will have to add the port to the IP address when entering it into the Internet Explorer window For example if the port is now 82 then you will need to enter http 192 168 0 25 82 IMPORTANT Do not use 255 or higher to complete your IP address as these addresses are reserved for other devices and components 3 DDNS DYNAMIC DOMAIN NAME SERVICE You can access the system over the Internet using a static
17. simplicity quality technology Quick Start Guide SUPER DVR MONITORING SOFTWARE Remote Surveillance amp Playback For use on Q See s QSDT series of PC Securitiy Surveillance Cards This quick start guide is excerpted from the Super DVR manual which is available in its entirety on the CD that accompanied your surveillance video capture card or it can be found on www Q See com by looking up the model of your card 1 REMOTE LIVE SURVEILLANCE Surveillance system supports Remote Surveillance through LAN Internet and Intranet Simply enable the Webcam function of the system on a computer which is connected to the Internet and the computer system will become an Internet Webcam server On any other computer that connects to Internet enter the public IP server address in an Internet Explorer browser window Remote users can get high quality real time image from the server depending on available bandwidth and also control the P T Z devices REMOTE SURVEILLANCE SERVER CONFIGURATION Users should first enable the Web Camera Services in Basic Configuration and set other settings as shown below HTTP Port Web service amp download service port default value is 80 Internet Config FC hits Reboot Data Port Data transmission port default FF web Canara Service value is 1159 HITP Port 60 Command Port 11160 Command Port Control command port Data Port 1159 Picture Quali medium Y default value is 1160
18. th IE6 or 7 are available in the Resources library of our Technical Support page USER ACCOUNT CONTROL FOR WINDOWS VISTA AND WINDOWS 7 Some users of computers using Windows Vista or Windows 7 operating systems may receive an error message informing of a codec that is missing or not installed This conflict can be resolved by turning off User Account Control UAC Windows Vista STEP 1 Open the Control Panel accessible by clicking on the Windows icon in the lower left of your screen Wiser Aooconts and Faray Sahety STEP 2 Select User Accounts and Bsa up pret ores oy vaa Family Safety STEP 3 Select Add or Remove User Account STEP 4 Select the desired user account Chace he accum yu woul p Chaw i Limh aer Ferd pa pherted PICTURE 26 STEP 5 Select Turn User Account Control on or off STEP 6 Uncheck the box next to Use User Account Control UAC to help protect your computer STEP 7 You will then be asked to restart your computer for the change to take effect Windows 7 STEP 1 Open up the Start Menu accessible by clicking on the Windows icon in the lower left of your screen STEP 2 Type uac into the search bar and hit ENTER The User Account Control will open or you will be offered a link to click to open it STEP 3 Move slider to lowest setting and press OK E5 Sticky Notes A iTunes Gi Adobe Acrobat gt All Programs manl w Microsoft Office Outlook 2007
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