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Q-See QCN7002D Technical Manual

1. 4 Equipment damage caused by the maintenance of personnel not authorized by Q See 5 Product sold over 12 months ago simplicity E quality z technology In order to fulfill the terms of your warranty you must complete the registration process after purchasing our product To do this simply fill out the User s Information Card on our website at www Q See com QUESTIONS OR COMMENTS CONTACT US PRODUCT SUPPORT DOWNLOADS FIRMWARE UPDATES amp MANUALS 24 7 Technical Resources Live Chat M F 9 5 PST www Q See com Support SCC Digital Peripheral Solutions Inc 8015 E Crystal Drive Anaheim CA 92807
2. Type E IP Domain Name 81913625 Port EEEE User Harme Passed Grevie Details Device Model Dewice SA i Video Inout Video Qutput fi Algom ingot Alarm output C entinuenrs add 1 Create praup PICTURE 4 7 Opened in Section 1 2 of this manual It may also be the Dynamic Domain Name Service DDNS address you created in Section 1 6 Regardless of which you choose you will not be able to connect to the camera using its local network address because your computer and system are not on the same network Port The default for your device will be 3777 but if you ve changed it during setup then you will need to enter the correct number in this field User Name amp Password Enter the User Name and Password that you use to log into your system Get Info Click on this to have Smart PSS query the device Device Model and Serial Number are read only but they and the other fields will be auto filled 82 Once you have finished adding systems to your Smart PSS program you ll return to the Add Device tab and will see your devices listed 2 Group Manager 18 0 00 PICTURE 4 8 Clicking on one will reveal three tools under the Operations heading at the far right Modify Device Configuration Delete Opens Manual Device Opens Device X Remove device Addition window Configuration window You can also remove a device from Smart PSS by checking the box to the left of the device
3. DHCP MAC Address IP Version IPV4 IP Address Subnet mask Default Gateway Event Preferred DNS Server 8 8 8 8 Record System Alternate DNS Server 8 8 8 8 information 7 Enable ARP Ping to set IP address service ee PICTURE 3 8 STATIC IP ADDRESS All routers currently on the market have DHCP functionality This means that the router will assign a newly connected network device a random IP address that is not currently in use by another device on your internal network If this feature is enabled in the router as well as selected within this window the camera will automatically receive an IP address The reason for converting to a static IP address is to ensure that the camera s IP address stays unchanged in case of a power loss by the router With the exception of 2Wire brand routers when a router or networked device reboots due to a power loss or other issue the addresses will change and the port forwarding configuration will no longer work For that reason unless you have a 2Wire router we recommend changing your NVR s network setting to a fixed or static IP address which will not change To convert to a Static IP address all you need to do is check that option and then click Save 68 CONNECTION The fields in this window allow you to set the maximum number of simultaneous user connections as well as showing which TCP port was forwarded Camera Connection Network Max Connection 1 20 TEPAP
4. If you are unsure and if your camera has infrared LEDs you may cup your hand over the lens area to activate the infrared night vision mode You will see a faint red glow from the LEDs confirming that the camera has power PICTURE 2 3 CAMERAS CONNECTED THROUGH A NETWORK There are two types of networks local LAN or Intranet and Internet or WAN Cameras can be accessed by the NVR over both types Local Networks For cameras positioned too far away to reasonably run a network cable directly to the NVR you can connect it to the same network as the NVR and the system will be able to access and use them Network Port HOE Block Ultimately each camera will have to connect al to the same router that the NVR is connected to They will need to be connected to a power source on their side of the network PICTURE 2 4 preferably a POE as the POE block on the NVR itself is unable to provide power through the network Alternately if your NVR was bundled with cameras they may include a power input as additional power option You will need to acquire a power adapter that matches the ratings listed on the camera itself if you are not connecting them to a POE The NVR will connect to these cameras through the same cable that it uses to communicate with the network 34 Connections Over the Internet A third connection option is via the Internet This method is more complicated but it allows the user to view camera
5. Clicking on Setup next to Working Period will open up a schedule allowing you to set the periods when the camera will actively detect motion events You can set six periods each day for the camera to be on alert using the start and stop times at the bottom Click Save to preserve your changes and they will appear on the schedule when you next open the window You can enable a motion alert to trigger several one or more events video recording e mail alerts and snapshot images Videos and snapshots are sent to an FIP site which must be set up by the user Some camera models allow the insertion of a Micro SD flash memory chip which can be used to store these images onboard the camera for retrieval using the PSS software Video recording is controlled by the Recording Schedule see following pages which overrides the settings here If the camera is set to record on motion detection those recordings will only take place during the time period s configured in the Recording Schedule 71 Anti Dither is the amount of time that the camera will delay before beginning the alarm response If the motion isn t detected again during the delay period the camera will not treat it aS an event Sensitivity You can adjust the camera s sensitivity to motion to minimize false alarms caused by environmental factors such as insects Record Delay This is the amount of time beyond the event that the camera will continue to record
6. Clicking on this will open a window listing available cameras PICTURE 2 6 Clicking on IP Search will refresh this list L REMOTE DEVICE O Simply click on the desired camera from the IP Address Port DeviceID__ Manufacturer Type 10 1 1 65 1 YZC20C061966 Private IPC HFW210 list and it will become the camera for that 10 11 67 2 YZCAU192012 Private IPC HFW321 channel Please note that it is possible to load a camera which is already in use by another channel In which case you will have two identical channels IP Search Manual Add Filter None Vv Add Cancel PICTURE 2 7 36 QC NVR REMOTE DEVICE MENU Use of remote IP cameras connected to a network whether local or remote requires your NVR to be connected to a router It also requires that the cameras are connected to a router as well even if it isn t the same one as the NVR If you intend to connect to devices that are located outside of your local network then this router must be able to access the Internet Instructions for connecting your system to the Internet are presented in the Remote Monitoring Guide that also came on the CD with your system It is also available from our online resource at www Q See com Support Similarly the remote devices must be able to communicate with the local network or Internet This will be covered in Section 2 4 You will need to follow the instructions in that chapter in order to obtain an IP address for any cameras that will be ac
7. gt Video eee 7 Gighiness ii Er oa Network Conros lal E Event ie Saturation Pal Record a t Gain Mode w Aujo Lianual System Gain Upper Lima i 0 information z Eposu Hody Ault Manual Soene Wote Aun Day amp Might Avan Backlight GFF error ON ao OFF Flip PICTURE 3 4 The Brightness Contrast Hue and Saturation sliders can be moved to improve image Clarity Gain For cameras located in darker areas Gain allows the camera to electronically compensate by making the image brighter The trade off is a potential loss in image quality due to increased noise in the picture You can allow the camera to adjust automatically or manually with an adjustable upper limit to prevent the image from reaching a point where it is unusable due to excessive noise Exposure this controls the amount of light reaching the camera s receptors This allows the user to compensate for areas that are excessively lit resulting in overexposed images that have some detail areas blown out On a traditional camera this feature would be controlled by opening or closing the camera s iris On an IP camera this is controlled electronically You can lock the exposure level to a specific setting by selecting Manual and adjusting it from the pull down menu Scene Mode This allows the camera to compensate for sunlight versus moon light This is done by adjusting the red and blue light levels This
8. s QC series NVRs feature an industry exclusive built in Power Over Ethernet POE block that allows you to connect up to four IP cameras directly to it up to 200 feet away using RJ 45 Ethernet cables without the need to purchase a separate power block or to locate the cameras near power outlets The Ethernet cable will both power the camera and deliver the video signal to your system Cameras beyond the number of POE ports or those located away from the NVR will require a separate power source such as from the powered port of a POE hub or from a power supply This power source must be located between the camera and the network It is not possible to power a camera through a network or over the Internet using a POE port Cameras connecting to your system over a network local or Internet will also ultimately connect through your network s router and their signal will be received by the NVR through its Network port Cameras located outside of the network and those being used as stand alone devices will be accessed by using their web address whether by entering it into the NVR a web browser or through a surveillance program 32 2 2 CONNECTING AN IP CAMERA LOCALLY CONNECTING TO AN NVR Your IP camera delivers video through a standard Cat 5 5A or 6 Ethernet cable connected to the RJ 45 socket at the end of the cable leading from the camera Under most conditions power is delivered to the camera through this cable when it is connected t
9. 01LUX F1 2 b w Lens Auto Iris 3 6 F 1 6 Pixel 1920x1080 1080p Automatic ICR Color Black amp White Automatic ICR Color Black amp White I Exposure Mode Manual Auto NTSC 1 4 1 10000 Video Comp H 264 JPEG MJPG standard Video Frame Rate NISC Main stream 1080P 30fps 1 3M 30fps 720P 30fps Substream 704x480 30fps Auto Aperture Gain Control Manual Auto White Balance Video Comp H 264 JPEG MJPG standard Video Frame Rate NISC Main stream 1080P 30fps 1 3M 30fps 720P 30fps Substream 704x480 30fps Video Bit Rate H 264 32Kbps 8192Kbps MJPG is adjustable along with bit rate 32 20480 Exposure Mode Manual Auto NTSC 1 4 1 10000 MJPG is adjustable along with bit rate 32 20480 Video Info Channel title time motion detection masking Motion Detect 396 18x22 zones Six sensitivity levels Motion detection activation options alarm recording snapshot log and e mail Video Adjustment Brightness contrast hue saturation and gain Video Info Channel title time motion detection masking Motion Detect 396 18x22 zones Six sensitivity levels Motion detection activation options alarm recording snapshot log and e mail QCN8010Z In addition to its video surveillance functions the QCON8010Z is able to accept input from other devices and utilize them to trigger recording or alert actions when it is being used in a stand alone role The camera also has a slot for a 32GB Micro SD Card to serve
10. In addition to triggering recording you can also have the camera take a snapshot and send an alert e mail Click on the Setup button next to Area to turn off motion detection in certain areas such as roads a flag or trees that move in the wind to avoid false alarms Clicking on a unos iuu GDE HH m ween Hi dat ar Fes prr iFa square in the grid or clicking and dragging Ei na is a LH oe oe tet S 1 across multiple areas will remove the blue mask and deactivate motion detection in that area PICTURE 3 13 VIDEO MASKING If the camera detects that it is being blocked or covered it can be configured to record send an e mail and or take a snapshot of what it sees You can also set up a schedule so that it will not be active during a regularly scheduled period when it might be blocked by a door for example DISCONNECTION If the IP Camera detects that it no longer has a network connection and if it has an SD flash memory chip installed it can record video to the chip for later recovery through the PSS software IP CONFLICT Whether in DHCP or UPnP the router will automatically assign IP addresses to devices on its network If Someone on the network manually changes the IP address of a connected device to an address identical to that of the IP camera this can cause difficulty in accessing the camera remotely You can enable the camera to begin recording if this occurs 72 3 5 RECORD If you have enabled the r
11. PICTURE 4 16 location will appear on screen Click Loop O A on SETTING GENERAL ALARM ALARM 1 0 play to have the alarm play until silenced Smart PSS Setting the level is optional You may decide PS for instance that a motion detection event in a certain area is less important Level 5 schemename E PICTURE 4 15 oR than a similar event in another Level 1 This Hg Choose which camera s you wish to search will make it easier to filter alarm events when 2 Snapshot searching for a specific event ARER a Record Bar ET Lists recorded files Files can be downloaded to your computer IO Take snapshot saved to computer s hard drive After you have created an event move to X Closes channel the next tab Alarm Source to select the h Select the tri f Calendar Shows which days have video records Togs OPNE oe iv i tnager s ald the list on the left of the window and click Opens list of videos saved to computer s hard drive on the gt gt button to add it to the right panel Manager You can limit the type of alarm to just Motion ANENE 5 Playback Controls playback function in selected screen Detection Camera Masking or Video Loss or Controls oz __ Starts playback of other channels with video recorded at the you can have all three serve as triggers silane same time Lastly in the LInk Video tab select your Volume Control Requires an microphone to be connected to that channel alarm fro
12. Power Supply DC12V PoE Power Supply DC12V PoE Max 1 50 Max 1 50 Operating 15 F to 120 F 10 C to 50 C Humidity 10 90 Operating 15 F to 120 F 10 C to 50 C Humidity 10 90 Environment Environment uonei9dg uonei9dg QCN8001D 12 Texas Instruments DaVinci high performance DSP LINUX system Resources Supports simultaneous real time network local record and remote operation User Interface Remote operation through Web Service and PSS system Status SD card status bit stream stats log and software version 1 3 2 0 Mp SONY progressive scan Exmor CMOS PICTURE 1 4 Min Illumination 0 2LUX F1 6 color 0 01LUX F1 6 b w Video Comp H 264 JPEG MJPG standard Video Frame Rate NISC Main stream 1080P 30fps 1 3M 30fps 720P 30fps Substream 704x480 30fps Video Bit Rate H 264 56Kbps 8192Kbps MJPG is adjustable along with bit rate snapshot 1f s snapshot Files saved as JPG Privacy Mask Maximum 4 privacy zones supported Video Adjustment Brightness contrast hue saturation and gain Video Info Channel title time motion detection masking Motion Detect 396 18x22 zones Six sensitivity levels Motion detection activation options alarm recording snapshot log and e mail 1 channel wire Ethernet port 10 100 Base T Ethernet Network Protocols Standard HTTP TCP IP ARP IGMP ICMP RTSP RTP UDP RTCP SMTP FIP DHCP DNS DDNS PPPOE UPNP NTP Bonjour SNMP maintenance a
13. TCP Port TT 1025 65535 aE UDP Port 37778 1025 65535 DDNS HTTP Port a5 IP Filter RTSP Port 56d E PICTURE 3 9 PPPOE If you are going to attach the NVR directly to a DSL or cable modem instead of to a router then select the PPPOE option in the Network options Before you proceed you will need to contact your ISP to obtain your User Name and Password You will not have to worry about Static IP previous section DDNS This was covered in Section 2 6 IP FILTER Using this window you can create a white list of trusted IP addresses for users who are allowed access to this camera Any IP address that is not listed will not be allowed to access this camera If you will only be accessing this camera through the NVR then you should enter the NVR s IP address as an extra layer of security However it is important to add the IP address that you are currently accessing the camera from to ensure that you are able to continue to make your settings without getting locked out of the camera This address can be removed once you have completed configuring the camera 69 SMTP E MAIL The camera can send out its own e mail alerts with snapshot attachments If the camera is connected remotely to an NVR these e mails will be in addition to those that the NVR creates The camera s e mail address should therefore be different than that used for the NVR to avoid confusion NOTE Depending upon your settings the system can genera
14. as internal memory allowing it to record video and still images without the need for an NVR By using the audio input and output to connect both a microphone and speaker and with similar audio equipment on the user s end two way communication can take place Two alarm sensors can be connected to the alarm block with a single output to an audible alarm an external alarm input or to a DVR When used with an NVR or on a network the alarm signal can trigger recording and its signal can be transmitted via the Cat 5 cable to an NVR PICTURE 1 14 Item Function RJ45 Ethernet Port For network connectivity video output and power input via POE Input for optional microphone Audio Out Connect to speaker Protective Shipping Collar Remove and discard Reset Button Micro SD Card Slot PICTURE 1 15 MOUNTING YOUR CAMERA Your camera is designed to mount directly i to an overhead surface or to a wall using the x3 I included bracket The appropriate assembly E QSCC w and mounting instructions are presented on the next pages Both methods will require you to open the camera by loosening the three housing bolts using included torx star wrench It is not recommended to remove PICTURE 1 16 them from the camera cover Remove and discard the foam insert from around the camera head This protective packaging will interfere with camera movement We have also included fabric gloves with your camera to hel
15. as well Distance from viewing recording device The further the camera is from the NVR or power source the higher the chances of signal degradation Typical 10002 Ethernet Cable provides acceptable signal at distances up to 330 100m At greater distances UL Listed shielded RG59 should be used The camera s power supply should be located as near to the camera as possible when the distance exceeds 200 as the power level will drop over extended distances resulting in a decrease in video quality Do not place near high voltage wires or other sources of electrical interference Electrical interference will degrade the quality of the signal Place camera out of reach to avoid damage Avoid direct exposure to weather Do not place the camera where rain or snow will hit the lens directly nor should the camera be placed so that the sun or bright light shines directly into the lens Your camera is weatherproof but it will not work when submerged in water Ensure that all power and video connections are not directly exposed to water and are protected from the elements Do not place camera behind a window If there is a light source behind the camera it can cause a reflection in the window that will obscure events on the other side of the glass Likewise the camera s infrared LEDs will reflect off the glass and shine into the lens thus degrading the image Light levels should be approximately the same between camera and target area A cam
16. be in the Video Monitor interface Camera Go back to the camera selection window PTZ Not functional with this camera Full Switch to full screen display no controls You can also click on the video itself or use the maximize icon in the upper right of the screen Video Go to Video Monitor Interface Agent File Explorer Notes Pocket MSN PowerPoint Search Mobile PICTURE 5 27 LOGIN Port Password Sman Phone S nveillllance System 1 Meld Login Ea Encel PICTURE 5 28 ELER 140 Kb fs 10F fs Video aCameray eeu PICTURE 5 29 To exit DMSS click the X at the top right corner of the screen 113 Q See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase Additionally our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase Permanent upgrading service is provided for the software Liability Exclusions Any product malfunction or abnormalities in operation or damage caused by the following reasons are not within the free service scope of our company Equipment damage caused by improper operation Improper equipment operation environment and conditions e g improper power extreme environmental temperatures humidity lightning and sudden surges of electricity Damage caused by acts of nature e g earthquake fire etc
17. be used respectively Us the Up and Down buttons to organize the order in which each channel will appear in a window STEP 4 Click OK to save your settings 94 E MAP When systems and cameras are connected from multiple locations it can sometimes be difficult to keep track of where an event is occuring Using the E Map feature you can import a graphic map in BMP JPG or PNG format and place icons representing your cameras in the appropriate location Depending on where your cameras are located the map can be the floorplan of your building or of a much larger area Device 4 E Vallecito Ave Vallec gt rvryrFRe eBR R gt 3 Princeton Ave Yuba avo A a na eased Berkeley Ave Dartmouth Ave Placer A Cornell Ave Chi a Park Alfred Ave Loyola Ave Cambridge Ave Abraham Ave Harvard Ave Yale Ave St Marys Cir Westminster Blvd Shrewsbury Ave Rochelle Ave Carlin Ave 1S UOWAIETD 3G ve Pl ediyo esjoR iS abpugqxnh PICTURE 4 25 When you first select the E Map icon you will be asked to add a map Once you have imported the file it will appear in the window Select Edit and then drag a camera from the device list on the right to its location on the map While in Edit mode you may modify or add to the map using the options in the Tool pulldown to the right If you selected Flash in E Map option when creating your Alarm Scheme the icon for a St Marys Cir camera that is triggered
18. been recorded STEP 3 Click on a colored block to begin playback The playback controls operate in the normal manner The slider is used to speed up or slow down the playback rate As with Preview mode the screen with the green frame is considered the active screen for purposes of using the controls Search a Download PICTURE 4 14 87 ALARMS Smart PSS COENE ene ee wai m This section will cover all of the areas of Smart PSS that deal with alarms as they are GA a ee Ae Z J interrelated These alarms are in addition to those already set up in your system You can determine which of those pre configured alerts will generate a notification in Smart PSS and you can also create notifications and actions that will occur within the program itself In this manner Smart PSS acts as a back up or second layer of defense for your recorder and property If an intruder is able to get to your DVR and the program is properly configured you will still retain evidence and be alerted even if the phone cable at your system s location is cut Alarm Setup To begin you will need to create the Alarm Scheme using the Alarm Setting window Once the window has been opened you will w need to create a name for this event set the time of day that it will be active and the nature of the event You can also have the computer play an audible alert and if the E map described later is configured the camera s
19. cameras operating in a stand alone role Therefore there will be certain features and functions which are not available for use with your camera simply because your camera does not have the same features found on a complete system The primary purpose of accessing your camera using a mobile device is to view the live video You will not be able to access the camera s internal memory if available but some of the programs including the QC View app will allow you to record video directly to your mobile device 5 1 IPHONE AND IPAD In order to monitor your camera using your iPhone or iPad you will need to install either the Q See QC View app for smartphones or Q See QC View HD app if you re using a tablet These are available for free through the Apple AppStore by searching for Q See Install either one as you would any other AppStore application Both versions have identical functionality The HD version for the iPad differs in that you can view 16 cameras simultaneously and the viewing resolution is greater to take advantage of the tablet s higher resolution screen Q See QC View Utilities Released Apr 28 2012 For smartphones Q See QC View HD Utilities Released May 2 2012 PICTURE 5 1 For tablets 97 98 STEP 1 To launch QC View simply tap on its icon in your app menu Home Real time Monitor STEP 2 Upon launch the program will display its main menu To view your camera you will need
20. configuration with the field of view narrowing to 22 The camera is set at the factory to the 3 3mm position To adjust the lens you will have to first remove the black cover at the front of the camera by twisting it counter clockwise Take care not to damage the cover or the threads during this step Once the cover has been removed you can adjust the zoom and focus using the two knobs located on the lens body behind the LED circuit board You may need to loosen them by twisting the knob counter clockwise before making the adjustments Do not apply excessive force to the knobs as they can snap off leaving your camera unable to be adjusted PICTURE 1 8 It is recommended that you have some way to view the camera s view while making the adjustments to ensure that the image is properly in focus and includes the entire area that you wish to monitor This can be done using a camera tester connected to the BNC Video Out plug or by connecting it to an NVR where you can monitor it using the video display A third method would be by connecting the camera to a network using the steps described in Chapter 2 and then accessing it remotely using a mobile device with a sufficiently large screen clarity However with this method it is important to keep in mind that mobile devices use the lower quality substream video so final adjustments may still need to be made SD CARD The QCN8002B also has a slot for a Micro SD card which allows the cam
21. confirmed repeat Steps 8 10 this time entering 37777 for the From and To ports STEP 12 Click on Back and then select lp Camera from the list of Applications Clicking on Add and then Save Leave your router control panel open as you will need to obtain DNS information from your router in Section 2 6 Additional Network Services 48 49 ISSUES WITH DHCP As long as you are connecting your camera to a router with DHCP enabled you should not have an issue connecting to your camera The majority of routers do have the DHCP feature but some users disable this feature and manually assign IP addresses to the devices on their network The first step in resolving a connectivity issue is to ensure that DHCP is active on your router You will need to consult your router s manual for information on where this feature is located If you have disabled DHCP and prefer to manually assign IP addresses to your network devices you may do so using the ConfigTool software If you do not know the correct IP information you can use the Windows IPCONFIG command shown in Section 2 3 to obtain the needed information Double click on the desired device to open the camera s Login window within Config Tool to open the IP Address Modification window Enter the IP address default gateway and subnet mask Click OK to save and you will see the information update in the Device List Right click on the camera to open it in the Web Service brows
22. further under shelter such as closer to the wall and away from the edge of the eaves can make the rain or snow too small for the camera to notice Adjusting motion sensitivity may also help in some situations QCN7001B QCN7002D PICTURE 1 2 SS Texas Instruments DaVinci high performance DSP LINUX Texas Instruments DaVinci high performance DSP system Resources Supports simultaneous real time network local record and LINUX remote operation System Resources Supports simultaneous real time network local record and remote operation User Interface Remote operation through Web Service and PSS 1 3 1 3 Megapixel Aptina CMOS User Interface Remote operation through Web Service and PSS 0 1 LUX F1 2 color 0 05LUX F1 2 b w 0 1 LUX F1 4 color 0 05LUX F1 2 b w Image Resolution 1 3M 1280x960 720p 1280x720 D1 704x480 Image Resolution 1 3M 1280x960 720p 1280x720 D1 704x480 720p 30fps D1 30fps 720p 30fps D1 30fps Network Functions HTTP TCP IP IPv4 IPv6 ARP IGMP ICMP RTSP RTP UDP Network Functions HTTP TCP IP IPv4 IPv6 ARP IGMP ICMP RTSP RTP UDP PICTURE 1 3 SMTP FTP DHCP DNS DDNS PPPoE UPNP NTP Bonjour SMTP FIP DHCP DNS DDNS PPPoE UPNP NTP Bonjour SNMP Onvif SNMP Onvif Remote Operation Monitor Playback System setting Log information Remote Operation Monitor Playback System setting Log information Maintenance amp Upgrade Maintenance amp Upgrade
23. remotely monitered by a phone running the 3rd and 5th editions of the Symbian OS through the use of the DMSS software included on the Cameri Go bacco thecamora disk that came with your camera or available via download from www Q See com Support selection window You only have one camera to choose from PTZ Display Hide PTZ controls This is not functional with your camera If you are downloading the software begin with Step 1 below Otherwise copy the software from the CD to your computer s desktop and begin with Step 3 STEP 1 Download the phone software Full Switch to full screen display no controls Clicking on the phone s PICTURE 5 18 from Q See com Support by looking scroll ball will return the display to up your camera s model number and normal then selecting Symbian OS Smart Set Go to Video Monitor Interface Phone Software Exit Exit the software STEP 2 Extract the DMSS sis application from the archive and save Set it to your desktop This returns you to the Login window where you can enter the information to connect to another DVR NVR or camera or exit DMSS You can also use the Exit button at the bottom of the screen PICTURE 5 20 Password Network NOTE The file you download will be a rar formatted archive We use this format to compress the file to the smallest possible size to speed up your downloading If you need an extraction utility to open it you can find f
24. then you will need to turn off that setting and attempt to connect using DMZ as described in Section 1 2 Opening Ports If you are using DMZ check to make sure that the UPnP option is turned off If Multiple Routers are Detected If there are multiple routers you will see a display similar to Picture 2 36 Internet If so it may be preferable to connect your NVR and computer to the router that connects directly to the Internet However this is not always possible depending upon your particular situation Router Modem 1 Computer PICTURE 2 36 In this case you will need to proceed with the next section and set up DMZ in the second router to allow communications to pass through it from the first If only one router is detected you will need to consult your router s manual 52 Setting Up DMZ in Router 2 STEP 1 Login into Router 1 by putting the IP of Router 1 into the Internet Explorer browser as in the example shown in Picture 2 37 where the IP address of Router 1 is 192 168 0 1 STEP 2 Find the status page on the router settings that shows the WAN Internet IP address and write it down this WAN IP address STEP 3 Log into the Router 2 by putting Status Log the IP of Router 2 into the Internet Checking for routers Explorer browser as in example Possible ist Router 192 168 0 1 shown in Picture 2 37 where the IP Possible 2nd Router 192 163 1 1 address of Router 2 is 192 168 1 1 STEP 4
25. to add it using Device Manager the Device Manager option Playback Event List Channel Config Push Config Favorites Local Config Help PICTURE 5 2 STEP 3 A connection to our Demonstration system is already pre loaded on the application You can remove this from your list at any time ETI Q See QC Demo but it offers an easy option to get the feel of how to use the program Home Device Manager STEP 4 Click on Add to begin the process of configuring QC View to access your camera PICTURE 5 3 STEP 5 You will need to enter certain details in order to access your camera You will most likely want to set up two methods to connect to your system one for when you re on the same network ie within the same building as the camera and able to Port 37777 connect wirelessly to your network as well as one for times when you re away and will be accessing using the Password Internet IP address Cancel New Device Name Address User Namie Channel amount 16 DVR Title This should be a descriptive name such as Camera Local or Camera Internet to help you utilize the proper connection method PICTURE 5 4 Server Enter the LAN or Internet IP address as appropriate If you set up a domain name with MyQ see com then you can enter that name for Internet connections Port 37777 User Name admin by default or use whatever user ID that you set in the camera Password admin by
26. v CAM 5 cameras and devices this user has 7 System Setup J CAM 6 access to using the Device List on the Ree ses Wl cam 7 l 4 TV Wall Setup V CAM 8 right of the window TV Wall Operation i V Alarm Setup STEP 4 Click Add to save the new Nak account z Add More Select Add More to add additional users without closing the window Add p _ Cancel You can edit or remove a user account by PICTURE 4 22 clicking on that user s name in the Account window and clicking on the Edit or Delete button respectively DevParamCfg b Device Parameter Configuration This button is located in the lower left of the PICTURE 4 23 Device Setup menu and opens up the Device Configuration window This window contains menus granting access to more of your system s functions Detailed information on these funtions is contained in respective parts of the User Manual Included menus are Network Event Manager Storage Manager System Configuration and System Info Again these menus replicate those found on your recorder Network The settings for your system s connection to the network are located here Care should be given when altering these settings as changing them could result in loss of connection to your recorder Event Manager This contains the remaining settings that were not included in Video Check above You can set responses for both the recorder itself and any other networked systems You are also able to configure th
27. will need to be physically reset using the Reset button on or in the camera depending on model DATE amp TIME The date and time can be set locally for the Date Format Year ttont Day camera and it can synchronize with a time yoracrienems A f Time Zone GMT 08 00 server and keep track of Daylight Savings eno Retin 2 OF 2s Ji 00 kamera Time just like the NVR DST Enacte OST Type Date Week Start Time jan gt ts Sunday 00 00 The SyncPC button will set the time to that of oo nS a OL Syachronize with NTP the computer which you are using to access PRISE ee it Keep in mind that settings on the NVR Pom 37 Update Period 24 Hourto 30 can override this and synchronize the time es with itself as described in Section 4 3 of the Loe sabe fe User Manual PICTURE 3 20 79 ACCOUNT This window shows all the available user accounts There are three pre configured accounts available with different authority levels The admin account has full privileges to view or change the camera s settings while the 666666 user account can only view the camera s live feed The Authority List at the bottom of the window shows what each account may do with the camera EEEE ADA Athea Lint EmijanR ro Lie Rai conta per i Ard Awm Chea Log Liga Auto Margen Gane ess a Coneduladl in aban th veda Duct Drhweenpoviped Cones Assuan PICTURE 3 21 You may edit add or delete accounts with the exception of the admin a
28. will flash red to alert estminster Blvd you You can double click on either icon or Shrewsbury Ave the camera s name in the device list to see its video iS iWilinann Daal PICTURE 4 26 95 TV WALL If you have a multi screen video or other large format display connected to your computer you Can export your camera views instead of being contrained to a single computer monitor The operation of your video wall will follow the same process used to set up your Preview screen You can splice the video from two or more adjacent screens by selecting them hold Ctrl while clicking on the screen s You will need to bind your display to a format by first using TV Wall setup If you do not see your video device shown on the left part of the screen while in the Screen Input Binding window check your PICTURE 4 27 connections and video drivers ae C a amp 1 0 DEVICE SETUP TV WALL DEVICE MGR EXTENSION You can create multiple combinations of screens Each will be saved as a Task much as with the Preview window You can switch through Tasks from within the TV Wall extension E MAP DISPLAY PICTURE 4 28 PC NVR This is an optional program that lets you use a computer as a Network Video Recorder and server This will allow you to take advantage of some broadband connections You will need to have installed the PC NVR software on the computer that will be used for this purpose Click Add to get
29. your device The simplest remedy is to connect the camera to the router that directly connects to the Internet To find out the number of routers on your network you will need to download a FREE router detection program STEP 1 Go to http www pcwintech com shanes toolbox STEP 2 Click on Detect Multiple Routers to begin the download STEP 3 Unzip the application to install it STEP 4 Click on the detect_routers application to run it Denes Toolbar Pew x g Dinit hi25 V202 NA not tall Setrcribe bo BSS E Subscribe bo lwiier BB setncribe to facebook Need to check that your oot f femoteScan www Remote Scan com Kome Shane s Toolbox forwarding it working amp Click Hese Shane s loolbou Se Map of FoWinkechcom What a Sones SooDcnt p J its home in my tooo si hee Je0 ore of probierrat Po Mp ioum ocwindect com inden php board 935 0 or te Fix Detect Melnie Rosters lo thao C Ani DIOGO Mose to heb vien dete ot ite nr A Libraries B Documents PICTURE 2 33 d Simple port torward i detect_routers m detect_routers PICTURE 2 34 51 STEP 5 Click on CHECK NOW to a detect how many Routers are in the Detect Multiple Routers network Number Of Routers Detected Possible 1st Router 192 168 0 1 Possible 2nd Router 192 168 1 1 Routers Found 7 www PcWinTech com PICTURE 2 35 STEP 6 If there is only one router detected and you are using UPnP
30. 1 4Z is a pan tilt camera with 12x optical and 16x digital zoom The camera also has a slot for a 64GB Micro SD Card to serve as internal memory allowing it to record video and still images without the need for an NVR It also supports external alarm and audio inputs It is able to accept input from other devices and utilize them to trigger recording or alert actions when it is being used in a stand alone role It is able to support up to two external alarm inputs as well as a single output The audio input and output allows the user to connect both a microphone and speaker to the camera When used along with similar equipment on the users end including through a mobile device two way communication can take place QSCCw Due to customer feedback the wire leads are unfinished leaving it to the user to attach connectors as needed If the additional functionality is not needed the entire cable is easier to pass through the mount It is recommended that unused wire leads be wrapped in electrical tape The wire leads are PICTURE 1 19 identified below The camera s cable also includes the POE socket and an additional power socket for use with the included 24V power supply if the camera is not directly connected to the NVR via a POE port Most Q See NVRs such as the QC828 QC838 and QC8116 can power the camera through their built in POE ports Wire Color Purpose Ra meom 26 Protective Shipping Collar Remove and dis
31. 107 37777 37777 10 10 6 189 192 168 1 107 DVR IPC 192 168 1110 37777 192 168 1 110 PICTURE 4 6 IPDome Added Total 0 10 all hase desired The Device Management page Pa a 10 03 04 can be closed and its icon removed from the see smi pa top of the Smart PSS program window by clicking the X in the upper right of the icon E It can be re opened by clicing on the Device cE eeere Management icon in the Home page cowed c 22 eee PICTURE 4 4 80 Once you ve selected the desired systems click on Add to allow Smart PSS to manage it If you do not see a specific system click Refresh to search the network again 81 For systems that are not connected to the same network as the computer you are running Smart PSS on you must use the Manual Add button You ll need to manually add the information needed for the program to connect to the item Title Name the device to make it easy to identify from the other systems you may be controlling Group Name Enter the name of an established group Or if you ve not created one yet enter the group name and make sure that the Create Group box at the bottom of the window has been checked Type Select whether the device is a DVR NVR or IP Camera IPC IP Domain Name This should be the public Internet address that you obtained when setting up your DVR see Confirming That Ports are Manul Add Tithe Fae Groowe Hame Mz
32. 2012 07 26 113151 Detaded Information Tene 2012 07 24 12 03 10 User Name System Tyee Evert Degen Content Channet NO 1 PICTURE 3 22 Clicking on an event will bring up detailed information in the bottom window including the nature of the event You can back up the logs to your computer or clear the log file T7 ALARM The Alarm window contains a log of all events which can be searched by selecting the Alarm Type of interest Prom Alarma Jione Piar Aarm Toi Tone Pa PICTURE 3 23 You can also have the camera alert you of any events that occur while you re monitoring it Select an audio file from your computer to serve as the alarm tone LOGOUT Clicking this tab will log you out of the camera and return you to the Login window 78 4 1 INSTALLING PRO SURVEILLANCE SOFTWARE PSS In addition to using the web based Web Service method to monitor and control your system Q See also offers the Smart PSS Pro Surveillance Software This free software is included on the CD packaged along with your DVR The file is also available for free download on Q See com support Smart PSS differs from the browser based Web Service in that you can monitor up to 36 cameras at one time These cameras can be connected to a QC Series DVR or NVR or they can be IP cameras operating in stand alone mode Smart PSS is compatible with Windows XP Vista 7 and 8 or Mac OSX 10 7 and later PC users also have the option of installing P
33. C NVR which enables the computer to be used as a security recorder and server SYSTEM REQUIREMENTS Windows Macintosh Windows XP Vista 7 8 OSX 10 7 10 8 2 4GHz or Higher 2 GHz or Higher Display Card Supports DirectX 8 0c or later Be Video Display Minimum 1024x768 Minimum 1024x768 INSTALLING SMART PSS ON A PC To install Smart PSS from the included CD using the menu Click on the Software button in the CD s menu Next click on the PSS button The installer will start and ask you to select a language currently English or Chinese By default the installer will place the application within the Programs folder on your computer s hard drive You can change the install location if desired Once installed Smart PSS can be PICTURE 4 1 launched like any other program To install Smart PSS from a download or from the CD The latest version of Smart PSS can be downloaded from our support site Q See com support and it comes in a highly compressed rar format for faster download You will need to download an extraction program to be able to install PSS One extraction program can be downloaded for free at at http rarlabs com download htm You can also access the Smart PSS installer directly from the CD s menu It is located in the following directory Software PSS Viewer Program PSS for Windows The installer will start and ask you to select a language currently English or Chinese By default the installer w
34. Filter pull down Items being accessed by your NVR over the Internet will not appear in the list at the top of the window They must be added manually See below If you have an available channel you may add a device by selecting the check box next to it and then clicking Add Please note that if you changed the default user name and password for your camera s in the Web Service application as described in Chapter 3 you will need to use the the Manual Add feature instead 38 39 2 4 CONNECTING YOUR CAMERA TO A REMOTE NETWORK As was mentioned in the previous section cameras connected to the same network router as the NVR can be discovered by that system and added Cameras on a different network require additional steps to be connected to an NVR and these same steps are needed if one is going to be accessing the camera only using a computer or mobile device First and foremost you will need to physically connect your camera to a router This router can be part of an existing network of computers or it can be the router modem supplied by your Internet Service Provider ISP to connect you to the Internet This connection will be made by plugging the other end of the Ethernet cable that you connected to the camera into a router or into an Ethernet port that connects to a router You cannot connect the camera to the Internet through a modem because there is no method available to cause the modem to dial out to the ISP Your camera will ne
35. Find the DMZ page in the router settings i www PcWinTech com STEP 5 Enter the WAN IP for Router 1 PICTURE 2 37 into the DMZ page and enable DMZ Number Of Routers Detected Routers Found 2 NOTE f you do not have a DMZ setting in the router check to see if there is a Bridge setting If so then use the Bridge setting instead of DMZ STEP 6 Save your changes You have forwarded the ports on the router to which the NVR is connected to the IP address of the NVR and set the second router to pass the connection to this router 53 CONFIGURING ACTIVEX Accessing your NVR using Internet Explorer is generally as simple as using an interactive website Some users may need to configure Microsoft s built in ActiveX controls prior to logging into their camera in order to ensure smooth operation ActiveX is built into Internet Explorer to enable it use multimedia content Sometimes this can cause conflicts with security settings within the browser program itself Setting Up ActiveX Control STEP 1 Open Internet Explorer STEP 2 Click on Tools STEP 3 Select Internet Options in the pull down menu STEP 4 Click on the Security Tab STEP 5 Select Trusted Sites STEP 6 Click on the Sites button 54 e D about blank i File Edit View Favorites US Help we at Blank Page Delete Browsing History Diagnose Connection Problems Pop up Blocker Phishing Filter gt Mana
36. ICTURE 2 41 55 STEP 12 Pull down the Reset to menu button and select Low m Jaman Security Settings Trusted Sites Zone Enable Prompt XAML browser applications Disable Troubleshooting User Account Control for Windows Vista and Windows 7 Some users of computers using Windows Vista or Windows 7 operating systems may receive an error message informing of a codec that is missing or not installed This conflict can be resolved by turning off User Account Control UAC Windows Vista STEP 1 Open the Control Panel accessible by clicking on the Windows icon in the lower left of your Prompt Fp NET Framework reliant components fr Permissions for components with manifests mM Takes effect after you restart Internet Explorer Reset custom settings Resetto Medium ee nnr Medium default Ww STEP 13 Click the Reset button NET Framework a Loose XAML f i Disable STEP 14 Click Yes when asked Are Enable you sure you want to change the D ik ones aiina setting for this zone iar Prompt i XPS documents STEP 15 Click OK D Saik Prompt Gp NET Framework reliant components Fp Permissions for components with manifests STEP 16 Click Apply rn Takes effect after you restart Internet Explorer Reset custom settings STEP 17 Click OK ra PICTURE 2 43 STEP 18 Close Intern
37. SCS simplicity quality technology SERIES QSee Thank You for Choosing a Q See Product All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase Additionally our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase Permanent upgrading service is provided for the software and is available at www Q See com Be certain to make the most of your warranty by completing the registration form online In addition to warranty and technical support benefits you ll receive notifications of product updates along with free downloadable firmware updates for your NVR Register today at www Q See com Please see the back of this manual for exclusions This manual is written for the Q See s QCN series of IP Cameras and was accurate at the time it was completed However because of our ongoing effort to constantly improve our products and the different capabilities of the three models additional features and functions may have been added since that time and on screen displays may change We encourage you to visit our website at www Q see com to check for the latest firmware updates and product announcements This manual covers the setup and local operation of the IP cameras whether used in conjunction with an NVR or as stand alone devices Instructions for use with an NVR is written specifically wi
38. Service DDNS 3 USING WEB SERVICE 3 1 Live View Function Buttons PC only 3 2 Setup Camera Video 3 3 Network TCP IP Static IP Address PPPoE DDNS IP Filter SMTP E Mail UPnP Universal Plug n Play Bonjour 3 4 Event Motion Detection Video Masking Disconnection IP Conflict 3 5 Record Record Shedule Snapshot Schedule File Destination Path Record Control 3 6 System General Date amp Time Account Default Import Export Auto Maintain Upgrade Information Alarm Logout Contents continued on next page 59 61 63 64 64 65 66 66 67 68 68 68 69 69 69 70 70 70 71 71 72 72 72 73 73 73 74 74 75 75 75 76 76 76 76 76 77 78 78 4 PRO SURVEILLANCE SOFTWARE 4 1 Installing PRO SURVEILLANCE SOFTWARE PSS System Requirements Installing Smart PSS on a PC Installing Smart PSS on a Macintosh 4 2 Using Smart PSS Log In Adding A System to PSS Home Page Preview Video Search and Playback Alarms General Device Setup Tour E Map TV Wall PC NVR 5 MOBILE SURVEILLANCE 5 1 iPhone and iPad 5 2 Android 5 3 BlackBerry 5 4 Symbian 5 5 Windows Mobile Q SEE PRODUCT WARRANTY Questions or Comments Contact Us 97 79 79 79 79 80 80 80 81 84 85 87 89 91 91 94 95 96 96 97 102 106 109 112 114 114 When installing your camera it is important to select a proper site not only for field of view but for other considerations
39. Snapshot Triple Snapshot Stream Type a Quality Fluency b Adjust Start Audio Start Talk Save as video Full Screen PICTURE 4 11 2 PTZ Tabs PTZ Camera Controls 5 Information Bar Appears when mouse hovers over camera view Contains information about bit stream and includes shortcut controls o Turn audio on or off W Turn microphone on or off HI Begin end local record saves to computer s hard drive Kol Take snapshot saved to computer s hard drive X Closes channel Tasks Allows quick access to saved tasks such as tours channel combinations etc 7 Multi Screen Slider adjusts between single screen view and 36 screen view with Mode 10 configurations possible Screen Aspect Change the aspect ratio height vs width of the on screen view Ratio Full Screen Click to bring window to full screen Pressing ESC will return to normal window view Ey Shortcut Menu Gives access to additional controls and functions Cameras can be dragged from the Device List on the right of the window into a channel space where the camera s video will appear If a camera is dragged onto a space where another camera already is the new video feed will replace the old one You can close the camera view by clicking on the X in the information bar that appears at the top of the video image when you place the mouse cursor in that area Shortcut Menu Right clicking on any camera s screen view will open up th
40. URE 2 21 LAHran 7 PLIE 43 The default username and password are admin and admin It is recommended for security reasons that you change the password before you add the device to your NVR See Section 3 6 for instructions on modifying the password on your camera Internet Explorer users may be asked to download an ActiveX plug in from Q See International Ltd Firefox and Chrome users may be asked to allow QuickTime to run In these cases you should allow the required plugins to operate In some cases you will be returned to the log in screen after the plugin has loaded This is normal Although ConfigTool is Windows only the Web Service browser program will operate on Macintosh computers as well To access your camera without ConfigTool simply enter the camera s local IP address into the browser window on a computer located on the same network After you log in you should see live video from your camera This confirms that your connection and camera are operating optimally You may also use the Web Service program to access your camera separately from your NVR The camera can also be accessed through the PSS software included on the CD These are both covered in the next chapters PICTURE 2 22 Once you have confirmed that you can access your camera on a local network and if you wish to access it from over the Internet you will need to confirm that the camera s ports have been opened as well as obtain the ca
41. added to the network and communicate with other devices within it without additional setup If your Network router has this feature and it is turned on your camera may be accessible from the moment you connect it to the network To test this once you have connected the IP camera to a network you will need to run the ConfigTool software on a computer connected to the same router This Windows software is located in the Software folder on the CD that came with your system Macintosh computer users will need to use the Search Device function within the Device Manage window in PSS to locate the camera PSS is covered in Chapter 4 When ConfigTool launches it will produce a list of all QC Series IP cameras that are connected to the same network This will confirm that your camera has been successfully added to your network To ensure that the camera and the connection are operating properly right click on the camera s name in the list A pop up window saying Open Device Web will open Click on it to open a browser window When the browser window has opened you will be presented with a login screen for the Q See Web Service Since you re on the same network as the camera you will want to select LAN from the options at the bottom of the screen EE Contigo PICTURE 2 19 Serida Liit a ia Mirren 1 1 1601 Le rinii etep age Ey ari l iaaa Tari l ETIT S00 fe Fae Soa Lat PICT
42. and files and hit ENTER or click on the magnifying glass icon Devices and Print Default Programs Help and Support Shutdown STEP 2 Type ipconfig at the prompt Red arrow in Picture 2 14 to access router settings STEP 3 Write down the Default Gateway number bottom green arrow PICTURE 2 14 41 OBTAINING IP INFORMATION USING A MAC The easiest method for locating the router s Gateway address for Macintosh is through the computer s Network window STEP 1 Click on the System Preferences icon at the bottom of the Macintosh s screen STEP 2 Click on the Network icon STEP 3 Make sure that your network connection is highlighted in the list of connections to the right of the main part of the Network window and that its status reads Connected The Router s IP address will be displayed 42 PICTURE 2 15 LUS G UVUS visplays tnergy Rey Saver Internet amp Wi n e O i _ MobileMe etwor Bluetooth Shi PICTURE 2 16 ene Sete Miaria A Show Al Gy Samus Connected ee alit BAd Piri tha F achirese BL Ope eT He a Free Y k Configere Und Uing DHCP WP Adimi ELDDG 627 289 ope carers Feith Domaini PERET Advanced F al Chira The lock bo prerani Terher charges Asaa PICTURE 2 17 TESTING THE CONNECTION Your camera features UPnP Universal Plug n Play connectivity This allows network devices to be automatically
43. are on the same network as the camera then enter the local IP address shown in ConfigTool into a browser address window When connecting to the camera from outside of its local network you ll either use the Internet IP address obtained from CanYouSeeMe in Section 2 3 or the address you created using DDNS in Section 2 6 No matter whether you re accessing the camera locally or remotely the operation will remain the same You will not be able to access a camera directly connected to your NVR using the Web Service application Accessing the camera will bring up the login screen for the program If you are connecting see WEB SERVICE locally the default video stream will be the larger Main Stream Selecting WAN from the Usemame amin choices in the Login window will default to Soo Ea the lower bandwidth Sub Stream You can ee choose to switch between either stream T once you have connected using the tabs EA em above and to the left of the video display PICTURE 3 1 The amount of activity on the network s can affect the streaming rate from the camera to your computer or mobile device 3 1 LIVE VIEW When you have logged in you will see a live view from that camera Live View is the default mode for the Web Service program TCP is the default protocol Use of the Multicast protocol for streaming requires it to be set up in your router PICTURE 3 2 The main function of the Live View window is of course to display the vid
44. as Basic Extension and Setting Smart PSS BASIC 10 03 04 eu 4 amp PAIVIDN PLATOACK ALARM MGR ALARM LINK User Nae pamir Uter Love Manager Lagan Tim LEJI 7015 08 05 EXTENSION balla om EMAP TW WALL DMFLAr UOC RE MGA SETTING baked Er GENERAL ALARM ALARM I O DEVICE SETUP TV WALL DEVICE MGR ACCOUNT PC NVE TOUR PICTURE 4 10 The first area Basic is where you ll find the live viewing search and playback and alarm events functions which are the most commonly used Extensions contains features and operations not found on your system and Setting allows you to make changes to your DVR or NVR as if you were at the machine Clicking any one of the icons will open up a new window within Smart PSS You will be able to move between windows by clicking on its icon at the top of the window Hovering the mouse over the icon will reveal an X which can be clicked upon to close that window Only the Home Page window cannot be exited in that manner 84 PREVIEW Viewing live video from your connected devices takes place in the Preview window pelts Ri Home Pare PREVIEW 1 EE E Erea re TE ok ats Smart PSS Priel Soren Syn E Other NVA ip Channeli Sie Channel Sig Channeld Sq Channels Sip Channels DEI Ge Channel a Channel iy Channels iy Channelio ip channelli eon x W Channeli Sie Channeli3 Sip Channelid Close Video hannel lS re hannhell Close All Video Start Record
45. asked off as mentioned above or motion detection may be turned off for that channel If there is another camera that covers access to the area where the machinery is located you can set it so that the first camera will only be recording when triggered by a motion event detected by this second camera See Triggers in described in Section 8 3 Bugs An occasional insect flying through the field of view is usually not enough to trigger an alert However some flying insects are attracted to infrared light and will swarm the camera This is usually a temporary situation that occurs at only a certain time of the year Lighting the area with yellow bug light of sufficient brightness can keep the camera operating in daylight mode and keep the infrared LEDs turned off A second solution is to set the channel to record all the time and turn motion detection off at night until bug season is over Reducing the motion sensitivity Section 8 3 can also reduce alerts as can using another camera to trigger recording as described above Additionally keep your cameras clear of spider webs as the movement of the webs due to wind or critters in the web will cause an alert The reflection of the infrared off the webs and back into the camera will also reduce the night vision range Snow Rain As with bugs this is usually a seaonal event and may require motion detection to be temporarily disabled to avoid false alarms However positioning the camera
46. can be done automatically or is fully customizable by the user The mode can also be disabled or set to permanently utilize only a single mode 66 VIDEO The Video sub menu contains four tabs controlling how video is streamed from the NVR the camera s built in snapshot feature on screen displays and on PCs the file path to save locally recorded video and snapshots See Camera gt Conditions Network Enable Code Stream Type General o Event Code Stream Type General Encode Mode H 264 X Record s Encode Mode H 264 hd esctution 720P 1280 720 X System Resotution D1 704 480 hd ne Frame rtate FPS 30 nd nformation Frame rat FPS 15 Ba Rate Type CER hd Ba Rate Type VBR lt Reterence BA Rate 2048 5 144KD S Quality 4 X Ba Rate 4096 hd Retorence Ba Rate 384 2048KbrS 1 Frame Interval 60 30 150 6a Rate 640 Watermark Settings Frame Interval 50 15 150 Watermark Character DigtalCCTV The settings available within the Video tab are similar to the options available in the Record Setting menu which was covered in Section 2 2 However these settings only apply to the camera and not the NVR If the Internet connection is poor either at the camera s location or with the monitoring PC or device then the settings can be lowered to improve the video transfer For example a bitrate of 4096 requires an upload speed of 4mbps The Snapshot tab allows you to set the video Snapshot Overlay P resolution quali
47. card Micro SD Card Slot PICTURE 1 20 MOUNTING YOUR CAMERA Your camera is designed to mount to a wall using the included bracket Before mes mounting you will need to open the camera x3 l w by loosening the three housing bolts using included torx star wrench It is not recommended to remove them from the PICTURE 1 21 camera cover Remove and discard the foam shipping collar See Picture 1 20 from around the camera head This protective packaging will interfere with camera movement If you intend to use a Micro SD card in your camera you can insert it at this time You can close the camera after you are finished We have also included fabric gloves with your camera to help you prevent getting fingerprints or scratches inside or outside of the clear glass dome or camera lens Handle the camera with care at all times especially when the cover has been removed Do not attempt to move the camera lens by hand to avoid damaging the mechanism Once you ve determined the proper position and location for the camera use the included mounting template to drill the holes for the plastic anchors and cable if needed Instructions for mounting your camera are on the following page 27 Mounting Instructions O oO Aa O 28 Run the included 100 network cable from the NVR to the camera s location or a network port Use the mounting bracket to mark the position for the mounting holes Ensure that the camera
48. cation Specialty cameras are also available from Q See which are able to operate in more extreme environments ADDITIONAL CONSIDERATIONS Most users prefer to operate their systems with the DVRs recording only when motion is detected This provides the most efficient use of the hard drive s capacity plus making it easier for a recording to be located However if the a camera s location has a lot of environmental motion such as a fan wind or the like you will receive a lot of false alarms Usually these events can be avoided by simply adjusting the placement of the camera Other situations may require some fine tuning of your settings Chapter 8 Alarms covers these settings in detail but some easily avoidable situations are presented below TV Computer Screens f the camera can see a video screen it will trigger a motion alarm any time the screen changes whether there is a video or simply a screen saver The screen can be masked out as described in Section 4 2 You can also reduce the level of motion sensitivity in specific areas of the screen by following the instructions in Section 8 3 Fans Machinery Motion is motion and if machinery within the camera s field of view starts automatically it will cause an alert Similarly if the camera is mounted on a wall with machinery on the other side that causes it to vibrate that can also cause it to detect motion Moving machinery within the camera s field of view may be m
49. ccount It is strongly recommended that you change the passwords from their default settings A maliscious user would have to discover the camera s IP address in order to access it in the first place but changing the password prevents unauthorized tampering DEFAULT Clicking this button will reset everything to the factory default settings IMPORT EXPORT You can back up your camera s configuration settings onto a computer to later import back into the camera if needed AUTO MAINTAIN This allows you to have the camera reboot on schedule to improve performance much like a computer You can set the time and day of the week when this reboot will take place UPGRADE Q See releases firmware updates from time to time to address known issues to address specific issues or to add functionality You can download the firmware update file to the computer you are using to access the camera and then use the Browse button to navigate to the file before clicking on Upgrade 76 INFORMATION This window shows both the current version of the sofware along with the camera s serial number in addition to an event log that the camera maintains Camera Network FIRE Endtime 2012 OT 24 2 9 oF Event Fine 1026 leg Log Time 2012 07 23 PADAS 2012 07 24 1203 10 Record SS es a E ntormation i 2 2012 07 24 12 03 08 gt 201247 24 17070 s em Evert bes 2012 07 24 1202 58 evier 4 1203751 2012 07 24 1202 80 2012 07 24 11 3184
50. cessed over the Internet Once you have connected your cameras to a router you can connect to them using the Remote Device window MAIN MENU This window can be reached by clicking on RON the Remote Device icon in the Main menu SEARCH RECORD SETTINGS SETTING 2 REMOTE DEVIC ADVANCED BACKUP De 5 COR 2 aS INFO SHUTDOWN PICTURE 2 8 Or through the Shortcut menu by right Auto FOCUS clicking on the screen and selecting Remote Color S etting Device Search Record Status LOS Remote Device j Ata Op PICTURE 2 9 37 When the window opens you will be presented with a list of all conneced devices in the Edit lower portion This section marked Device Added indicates the status of each device along Double clicking on a device in the Device Added portion of the window will display with other information about it information regarding the connected remote device Making any changes within this window will not change anything on the camera or remote device itself To make those changes you l REMOTE DEVICE will need to access the camera or other remote device such as a DVR directly or through IP Address Port Device ID Manufacturer Type one of the remote methods described in the Remote Monitoring Guide 10 1 1 65 Port1 YZC20C061966 Private 10 11 67 Pot2 YZCAUI92012 Private Once you have made those changes you will need to update the user name and password De neem Cocco mn within the Edit window Fa
51. cial sources for FTP hosting available through the web Some camera models allow the installation of a Micro SD card within the camera Due to the nature of security cameras these chips are not easily accessible once the camera has been installed but the files may be retrieved using the PSS software If you are using a camera with an installed Micro SD card an extra tab not shown will appear allowing you to make additional configurations Camera Hetwork Event Record gt Gece if 5 System Perma en PICTURE 3 16 Both recorded video and snapshots can be saved to the FTP site You can allow all types of events to be saved or choose only Timer Scheduled recordings Motion Detection or Alarm events to be saved to the FTP Use the FTP tab to direct the camera where to save the files You will also need to enter the user name and password that you normally use when you log into the site yourself or you can create a specific user account for this camera The Remote Directory is the folder into which the files will Pain FIP vi Enade Sove P 196 208 19 65 Port 49 0 685535 User Name User Password wwe Remote directory CameaDocs be saved Dotan _Rewean __ Son PICTURE 3 17 RECORD CONTROL Record Control This tab allows you to set the maximum rka TS iata t120 length of the recorded video along with Pitari treme 5 O amount of pre event video is added to the ee eee file Like the NVR you can hav
52. connector Ce Ei S we dnyoeg 2 Huipso0oay 10 99UU04 Asenyixny praing P6SSCS lt S S S Humidity 10 90 17 QCN8004B In case of forgotten password the camera s QCN8009D In case of forgotten password the camera s Reset button is located above the lens To Reset button is located above the lens To access this button remove the sun shade access this button unscrew the lens collar and then unscrew the front of the camera from the camera body Be careful to not leave M from the body Be careful to not leave finger finger prints or dust on the inside of the lens prints or dust on the inside of the lens when when replacing replacing Reset Button PICTURE 1 10 PICTURE 1 11 PICTURE 1 12 PICTURE 1 13 Texas Instruments DaVinci high performance DSP LINUX S System Resources Supports simultaneous real time network local record and remote operation User Interface Remote operation through Web Service and PSS Bit stream stats log and software version 1 3 2 0 Mp SONY progressive scan Exmor CMOS 0 1LUX F1 2 color 0 01LUX F1 2 b w 1920x1080 1080p Texas Instruments DaVinci high performance DSP LINUX system Resources Supports simultaneous real time network local record and remote operation User Interface Remote operation through Web Service and PSS Bit stream stats log and software version 1 3 2 0 Mp SONY progressive scan Exmor CMOS 0 1LUX F1 2 color 0
53. d up your downloading If you need an extraction utility to open it you can find free software at http rarlabs com download htm PC or http www unrarx com Mac STEP 3 Connect your Phone to the PC using a USB cable STEP 4 Run BlackBerry Desktop Manager and make sure it detects the application STEP 5 Click on Application Loader STEP 6 On Add Remove Application click on Start Then click on Browse and Go to the Location where you have the dmss alx file STEP 7 Once you finish uploading you will see DMSS application in your blackberry in the Download folder 106 STEP 8 Click on the DMSS icon to launch the program If this is your first time using this application on your phone you will be presented with the login screen shown in Picture 5 16 STEP 9 Enter the following details Address Enter the Server IP your public IP Port 37777 User ID admin by default or use whatever user ID that you set in the camera Password admin by default or whatever password you set in the camera After you log in you will be able to see your camera listed as a channel available to monitor 00 53 Fledge Simulated Network Downloads PICTURE 5 16 Device Channel 01 Channel 02 Channel 03 Channel 04 PICTURE 5 17 107 Once you ve selected your camera it will 5 4 SYMBIAN display along with a list of selections SE ek QC Series IP cameras can be configured to be
54. default or whatever password you set in the camera Channel amount Since your camera offers only a single view there will only be a single channel available 99 OPERATION Once you have selected the device you wish to monitor you are able to view the live feed from your camera You may capture still images from the video by pushing the Snapshot button These images will be found in your device s Photos menu The Main menu gives you access to all of the functions of QC View Touching the device s Return button whether on screen or on a keypad while in one window will return you back to this menu Initially you will need to turn on your camera s display individually from the Device List You Real time Monitor can bring up the device list by tapping on its icon on the righ of the screen or by double tapping in an empty video display Even Ka gt Favorites yw FET Q See QC Demo though the application will show multiple CAM 1 channels available there is only one channel OKNE from the camera A green surround around ay your camera s video shows that this is the active channel and any actions performed 2 cama using the buttons on the left of the screen will affect that channel PICTURE 5 5 Real time Monitor This window is where you will view the feed from your camera Audio requires audio enabled camera Snapshot saves to Local Files Favorites groups of channels Close Channe
55. device even when you re not currently in the program You can click on an alert and it will take you directly to video playback of the incident that triggered the alert Favorites This feature isn t applicable as there is only one possible channel configuration from your camera Local Files Snapshots captured from the Real time Monitor are stored here Config This operation does not work while monitoring stand alone cameras Help Opens the internal help documentation 105 5 3 BLACKBERRY The QC Series IP cameras support phones running Blackberry Version 5 0 You will need to install a program called DMSS in order to monitor your camera using your BlackBerry smartphone This software is available both on the CD that accompanied your camera as well as via download from www Q See com Support f you are downloading the software begin with Step 1 below Otherwise copy the software from the CD to your computer s desktop and begin with Step 3 STEP 1 Download the phone software from Q See com Support by looking up your camera s model number and then selecting BlackBerry OS Smart Phone Software STEP 2 Extract the files from the k gt Bin E software download You will have two a files dmss alx and dmss cod Save poo these files to your desktop ee RE PICTURE 5 14 NOTE The file you download will be a rar formatted archive We use this format to compress the file to the smallest possible size to spee
56. devices and Internet access Pic Stream You can set the quality and number of images taken when a snapshot is taken You can apply different settings depending on whether the image is captured manually as a result of motion detection or when triggered by an alarm Video Cover This tab lets you mask up to four areas of the video as well as toggling the display of the camera name the date and the time To mask an area select a camera and its Smart PSS video will appear in the center left Select whether you wan the privacy mask to apply Se to apply to just remote viewing or on the ae i Bae l DVR itself and then click on the Edit pencil cau 3 Locaipreview 7 MetResiPtay T button to the right to draw the privacy mask C ams When managing multiple systems it may PENE ma be easier to add an identifying name to a mourn particular channel to specify where a camera ss a is located These overlays are separate from those on the recorder itself Click the Edit button to position the overlay where desired The Date Time overlay works in the same manner PICTURE 4 21 Recording Settings This window replicates the Schedule window on the DVR Recording Plan This tab shows the current schedule for each camera Click on Set and a new window will open to allow you to set the recording mode and schedule Recording Control Use this tab to adjust the pre recording time O to 5 seconds for this camera when an event occurs Video C
57. e Shortcut Menu This is a different menu than that which appears on screen in the DVR This menu includes the same controls that are available in the Information Bar that appears above the screen view along with addition of expanded options and functions Close Video Close All Video Ends the display of the live feed from the camera s Does not close Smart PSS Start Record Snapshot Triple Snapshot Records video or still images directly to the computer s hard drive The save paths for these files can be set in Files are of the General setting window which is located in the bottom portion of the Home Page Triple Snapshot will as the name suggests save a sequence of three images to your hard drive When Snapshot is selected either through the Shortcut Menu or the Information Bar anew window will open to allow you add notes and classify the image before saving it StreamType Quality Fluency These settings allow you to adjust the video stream to compensate for network and or bandwidth issues Your system records both a Main Stream which is saved to the device s internal drive and an Extra Stream which is lower quality and therefore smaller to better be sent out over a network If you Close Video Close All Video Start Record Snapshot Triple Snapshot Stream Type b Quality Fluency gt Adjust Start Audio Start Talk Save as video task Full Screen PICTURE 4 12 PICTURE 4 13 are connect
58. e alarm responses for network conflicts hard drive failure or full disk among others Storage Manager This shows the status of your recorder s hard drive s System Config Many of these are found in your Settings menu on your system including the general settings such as the system language date format daylight savings time etc You 93 can also add and manage users with access to that recorder If you are connected to an NVR you may also add remote IP cameras to your system using the Remote Setting sub menu Note that QC systems do not make use of the Serial Interface The Auto Maintenance option is to allow the NVR or DVR to reset on a schedule for optimal performance System Info Use the Log Information submenu to search and download activity logs from your system TOUR Just as with your recorder you can have Smart PSS cycle through your cameras In this case those cameras can be connected to many different systems Please drag a channe on the right pane to the device list PICTURE 4 24 STEP 1 Determine how many screens will be displayed at once and set the Windows Number to the desired amount up to 36 STEP 2 Name your task and add a description if needed STEP 3 Drag cameras from the Device List on the right to the desired tab A camera can be placed in more than one tab You can double click on the Stay Time and Stream Type to set the amount of time this channel will stay on screen and which data stream will
59. e the camera Recon Sieam dain Siyam z overwrite old files when the storage area is Resna exceeded or it can stop recording until the files are manually deleted PICTURE 3 18 Additionally you may choose to record larger main stream of video or the smaller and lower quality sub stream 14 3 6 SYSTEM This submenu is where the user can make changes to the camera itself including setting local time configuring user accounts upgrade the firmware and reset all values to their default settings GENERAL You can change the camera s device name here which will make it easier to pick out in the Remote Device menu when adding it to your NVR SCC Camera General Date amp Time Network Device Name QC70028 Event Language lish hg Record mag Engis Video Standard NTSC hd Account Lock Enable Login Times 3 imp ort Exp or Auto Maintair Upgrade Information PICTURE 3 19 English is the only language currently available and you can choose the video standard NTSC North America and most of South America or PAL Europe but this won t generally make a difference when monitoring the camera through the Web Service program or the NVR Account Lock Enable is disabled by default Enabling this feature will lock the camera from remote access either by the NVR or through the Web Service app if the wrong user names or passwords are entered the selected number of times If the camera is locked out it
60. ecord function for this camera elsewhere in the Web Service program you will need to set when those recordings will occur using the Record Schedule tab In addition you will need to configure the destination for those files along with the duration and quality of the recorded files Videos will be recorded in the dav format and will require the use of the included video player software to review and convert to a different format RECORD SHEDULE The camera is configured to allow event recording all day and every day To change these settings click on the Setup button to the right of the date you wish to schedule camera Record schedule snapshot schecuie Network i Baneris E Moton W aiar Event Record Recon Contr System Information Setup Setup PICTURE 3 14 1 The pop up Setup window will open allowing dey Cyne T easy Thenenietel Tynn Pew Peete aww uO amp Demiral Moon y Alan you to set up to six periods within a day ema o e onei Citn Tya during which recording will be enabled xem erra O Tie eoa se Comm PICTURE 3 15 SNAPSHOT SCHEDULE This is exactly like the Recording Schedule FILE DESTINATION PATH Unlike an NVR the camera does not contain a hard drive on which to record its files The default method is to use an FTP File Transfer Protocol site to store the recorded files for later access An FIP site is the equivalent of an Internet accessible hard drive There are both free and commer
61. ed Auto Login Windows If this is enabled and the computer restarts while Smart PSS is running then the computer will automatically log you back into Windows Auto Time Sync If needed you can instruct Smart PSS to sync to the computer s internal clock at a set time The File tab is where you set where recordings and snapshots will be saved on your computer s hard drive DEVICE SETUP This window handles the functions found in the Alarm and Recording menus on your system Clicking on any of the five icons under the Device List on the left of the window will open up the appropriate settings options om z x ly m x m PICTURE 4 20 When you have made a changes click the OK button at the bottom right of the window to save your new settings You can also apply these settings to another camera by clicking on the Use To button and selecting the other camera 91 Audio Video This window contains three tabs which allow you to control the settings for the video streams snapshot quality and quantity along with privacy masks and on screen display Audio Video Stream This tab allows you to make settings to optimize the video stream from each camera This is the same as found in the Camera Settings window of your system You can adjust the quality frame rate coding and other aspects of both the Main Stream which is recorded onto the DVR and sent through the local network as well as the Substream which is used by mobile
62. ed to be directly connected to its own power supply whether it is a power adapter or a Power Over Ethernet POE block In the case of the latter the POE block will then connect to the router or network Your camera is not designed to be connected wirelessly to a network It is also recommended that the router that the camera is connected to should be connected directly to the Internet rather than to another router if Internet access is desired as multiple routers can create problems with connectivity You will also need to have a computer connected to the same router at least temporarily to make certain settings If after following the instructions you are still not able to access your NVR please see Section 2 5 Troubleshooting Network Connections later in this chapter In order to access your camera over the Internet you will have to determine its IP address Each device on a network both a LAN or the Internet has a specific IP address This address is what allows different devices on the network to communicate with each other You will also need to confirm that two ports or openings have been permitted by your router to allow communication to and from your camera BEFORE YOU GET STARTED You will need to have e Your router s brand model number and manual The manual is also usually available on your router s manufacturer s website e The Manuals and Software CD that came with your camera It contains necessary soft
63. ed to the same router as the camera The method for obtaining the DNS is identical for either program Both of these programs will be covered in full in their respective chapters following this one However it is generally easier to make the settings in Web Service later accessing the camera using PSS since these settings must be made on a computer connected to the same router as the camera OBTAINING DNS INFO MACINTOSH AND PC USERS STEP 1 On a computer connected to Browser Windows Internet Explorer the same router as your camera open a web browser and enter the lt gt v G hitp 10 6 196 6 Gateway Router s IP address into the browser window s address bar to PICTURE 2 53 access your router a Browser Windows Internet Explorer v http 81 919 622 24 STEP 2 Locate your router s status QO 6 Router window may also be named ec eer ante TT SETTINGS STATUS Information or Info it will list the E o DNS number You will only need to GE eal A th t f numbers eg a ee All of your Internet and network connection details lt use the primary Set o STATISTICS INTERNET SESSIONS write It down for later USE ROUTING MAC Address 00 24 01 77 f9 00 IP Address 81 919 622 249 Subnet Mask 255 255 255 0 Primary DNS Server 10 6 196 6 Advanced DNS Disabled WIRELESS PICTURE 2 54 59 MACINTOSH COMPUTERS In addition to retrieving the DNS in
64. elow IMPORTANT To avoid connection issues you should not change the information within the Edit window unless you have first made those changes Device The connected device is operating normally to the remote device itself Status OK Cancel Device There is an issue with the connected device that is preventing it from operating normally Error y The lower portion of the window shows all devices currently connected to your NVR If all of your channels are occupied you will need to delete one of the connected devices from this list by selecting the check box next to it and clicking delete Items with a gray X are directly connected to your NVR and may only be removed by physically disconnecting them from your system Clicking on IP Search under the upper portion of the window will generate a list of all devices that the NVR was able to locate both directly connected as well as connected to the same network as your system Items showing a short IP address beginning with 10 are cameras directly connected to the NVR and who s IP addresses were assigned by the NVR itself Care should be taken that you do not attempt to connect a device that is already connected to the system as it will create a duplicate video feed and could cause connectivity issues Clicking on the IP Search button will create a list of all remote devices that the NVR was able to detect You may limit this search to only IP cameras by selecting IPC in the
65. eo stream from the camera There are additional settings available from the tabs located to the upper right of the video image The operations of these will be covered on the following pages 64 FUNCTION BUTTONS PC ONLY PC users have three functions that can be performed while in Live View and the buttons for these are located immediately below the tabs in the upper right Digital Zoom After clicking this button click Digital Snapshot Local and drag on a section of the video image to Zoom Record enlarge it PICTURE 3 3 Snapshot Clicking this will take a still image of the current video feed Local Record This will begin recording video to your computer s hard drive You will be able to set the location where video and still images are saved onto your computer s hard drive in the Camera option under the Setup tab 65 3 2 SETUP The options available in this tab are divided into several sections dedicated to the camera itself the network connection event monitoring direct recording to an FTP server system maintenance and history Each of these sections will incude one or more submenus to allow you complete control of your camera CAMERA This is divided into two sub menus Conditions and Video In Conditions you can adjust the camera s settings to adjust for any lighting or environmental factors specific to its location for the best possible image SECS Camera Conditions GDA ile
66. er program and proceed as described in Section 2 4 above Alternately you may wish to turn on DHCP in your router long enough to allow the camera to obtain an IP address which you can then change to Static in the Web Service s Network TCP IP window Enter the information into the proper fields in Config Tool s IP Address Modification window Click OK to save and you will see the information update in the Device List gt a F E efi Leri Sulina Sari Brisani Gea egege Fer bihirang EP 1 OL ETET SISO fe Fae a 2 cS Fe Fer hrs bik Lge Pren PICTURE 2 30 a4 3 aa a8 se om n 5 cms oe yrrrr Tap Tee wom click Legian bettee divectly and hes ingot corre ne i te s irri hesi tofreth tagia Lagret PICTURE 2 31 TCPIIP Hosti Name IPC Ethermet Card Wirel DEFAULT Mode Staic DHCP MAC Address IP Version IP 7 IP Address Subnet mask Default Galaway Prefered DONS Server 5 o B g PICTURE 2 32 Right click on the camera to open it in the Web Service browser program and proceed as described in the next chapter 50 MULTIPLE ROUTERS ON THE NETWORK If you have tried the previous methods and are still unable to connect to your camera from outside of the local network it is possible that there may be more than one router between your camera and the Internet Having more than one router between the camera and the Internet will block communication to and from
67. era in a brightly lit area looking into a shaded area or vice versa may produce inadequate results The above are guidelines and the optimal location for your camera will depend on your unique circumstances As a general rule the locations highlighted in green in the picture to the right indicate the best locations to mount your camera Both locations are sheltered from rain or snow and offer good sight lines to allow your camera to monitor a wide area Because your camera is weatherproof it requires less protection than weather resistant cameras and it can be placed in more exposed locations if needed Keep in mind that this camera is designed to operate between 14 F to 122 F 10 C to 50 with a relative humidity of up to 95 and consider wind chill and other environmental factors when selecting your location PICTURE 1 1 Your camera comes with both a ceiling and wall mount Where you locate your camera will determine which mount you will need to use The mounting surface must be sturdy and able to hold at least five times the camera s total weight 8 Because your camera is weatherproof it requires less protection than weather resistant cameras and it can be placed in more exposed locations if needed Keep in mind that most Q See cameras are designed to operate between 14 F to 122 F 10 C to 50 with a relative humidity of up to 95 and consider wind chill and other environmental factors when selecting your lo
68. era to record images and video when it is operating on its own network ie not directly connected to the NVR with the Ethernet cable To access remove the back of the camera by loosening the four screws holding the stand to the camera Please see Section 3 5 for instructions on recording with an SD card PICTURE 1 9 15 QCN8002B Specifications 16 Texas Instruments DaVinci high performance DSP LINUX system Resources Supports simultaneous real time network local record and remote operation 1 3 2 0 Mp SONY progressive scan Exmor CMOS 0 2LUX F1 2 color 0 01LUX F1 6 b w 0 0 LUX F1 2 w IR Video Comp H 264 JPEG MJPG standard Video Frame Rate NISC Main stream 1080P 30fps 1 3M 30fps 720P 30fps Substream 704x480 30fps Video Bit Rate H 264 56Kbps 8192Kbps MJPG is adjustable along with bit rate Video Flip supported snapshot 1f s snapshot Files saved as JPG Privacy Mask Maximum 4 privacy zones supported Video Adjustment Brightness contrast hue saturation and gain Video Info Channel title time motion detection masking ane Detect 396 18x22 zones Six sensitivity levels Motion detection w options alarm recording snapshot log and e mail 1 channel wire Ethernet port 10 100 Base T Ethernet Network Protocols Standard HTTP TCP IP ARP IGMP ICMP RTSP RTP UDP RICP SMTP FIP DHCP DNS DDNS PPPOE UPNP NTP Bonjour SNMP maintenance and upgrade through aux power
69. ess your router Applications amp Hup Gaming STEP 2 Locate the DMZ settings in your router Each manufacturer is different so please consult your router s manual for the location of this iii maa i fabled setting Two examples are shown at asana Paiman THE 108 1 WAL Acieees Sie TT ieee ee er right STEP 3 Enable DMZ PICTURE 2 25 STEP 4 Enter the NVR s IP address ow n Dp a LLA e RE STEP 5 Click on Apply or Save to Pei a ee m preserve your settings The DMZ ihemiterced Zone option kati you set a engl comoeter on your m the rosten F yau havt 2 compe that Gant run iemet apokcaten sur bahir tha rbu theni you Gen eca che carputer mto th F for uarie Biok Leave your router control panel open as you will need to obtain DNS information from your router in Section 1 5 Domain Name System DNS You should now proceed to the section entitled Confirming that Ports are Opened Hobe Putting a compute in the DM moy sapata thot computer to a r Uk Gf thE Geers B Gii ET D T Ense DHT E ae DHZ F Agkicest i TEE i PICTURE 2 26 47 Option 3 Opening Ports Using DMZ on 2Wire Routers Confirming That Ports are Opened 2Wire brand routers are currently the exclusive router used for AT amp T s Uverse and other To confirm that your ports have been forwarded successfully go to www canyouseeme org Internet servers Their co
70. et Explorer Open a browser window in Internet Explorer and enter the IP address or DDNS name obtained in Section 1 1 into the address bar You will see a log in screen similar to that shown in Picture 2 44 or yellow alert bar at the top of the window asking for permission to open an ActiveX application Allow it to install webrec cab control to reach the sign in screen Proceed to Chapter 3 for instructions on logging in and remote monitoring SoS WEB SERVICE Usman admin Password neues E m cance f PICTURE 2 44 56 screen STEP 2 Select User Accounts and Family Safety STEP 3 Select Add or Remove User Account STEP 4 Select the desired user account STEP 5 Select Turn User Account Control on or off PICTURE 2 45 User Accounts and Family Safety Set up parental controls for any user Add or remove user accounts Change user account settings and passwords and set up parental controls Customize colors Adjust screen resolution E DS Choose the account you woul Owner Administrator Password protected PICTURE 2 48 57 p Fi oa e Line a a Fady aey a ir eee PICTURE 2 49 STEP 6 Uncheck the box next to Use User Account Control UAC to help protect your computer ta ed Fecedy bairr a ip peers Than ihm dormas Cone a oe GE if make you puter mor ner ecco Cini JUAL oan poai Ben UAL banad on ie hrig preted pra cep Lhe La
71. et the feel of how to use the program STEP 4 Click on Add to begin the process of configuring QC View to access your camera STEP 5 You will need to enter certain details in order to access your camera You will most likely want to set up two methods to connect to your system one for when you re on the same network ie within the same building as the camera and able to connect wirelessly to your network as well as one for times when you re away and will be accessing using the Internet IP address DVR Title This should be a descriptive name such as Camera Local or Camera Internet to help you utilize the proper connection method Server Enter the LAN or Internet IP address as appropriate If you set up a domain name with MyQ see com then you can enter that name for Internet connections Port 37777 a a ie Ome po Back Device Manager Add 6 Demo Site PICTURE 5 11 E 7 35PM Save Server Port User Name Password MaxChannel 16 PICTURE 5 12 User ID admin by default or use whatever user ID that you set in the camera Password admin by default or whatever password you set in the camera Max Channel This will be 1 103 OPERATION Once you have selected the device you wish to monitor you will be able to observe live video from the camera You may capture still images from the video by pushing the Snapshot button The Main menu gives you access
72. fig This is not applicable to your camera PICTURE 5 8 Help Opens the internal help documentation NOTE If you like this application please leave positive feedback in the App Store 101 5 2 ANDROID In order to monitor your camera using your Android smartphone or tablet you will need to install either the Q See QC View app for smartphones or Q See QC View HD app if you re using a tablet These are available for free through the Android market by searching for Q See Install either one as you would any other Android application Both versions have identical functionality The HD version for the Android tablet differs in that you can view 16 cameras simultaneously and the viewing resolution is greater to take advantage of the tablet s higher resolution screen Q See QC View DPSI For smartphones Free Q See QC View HD DPSI For tablets Free PICTURE 5 9 STEP 1 To launch QC View simply tap on its icon in your app menu 7 30 PM STEP 2 Upon launch the program will display its main menu To view your DVR you will need to add it using the Device Manager option 0 See OC View Real time Monitor Play Back Device Manager Alarm Push Favorites Local Files Contig Help PICTURE 5 10 102 STEP 3 A connection to our Demonstration system is already pre loaded on the application You can remove this from your list at any time but it offers an easy option to g
73. fo from the router Macintosh users can get it from the computer s Network window STEP 1 Click on the System Preferences icon at the bottom of the Macintosh s screen STEP 2 Click on the Network icon STEP 3 Make sure that your network connection is highlighted in the list of connections to the right of the main part of the Network window and that its status reads Connected The DNS server information will be Shown Write this down for use in the next section 60 PICTURE 2 55 LUS G UVUS visplays tnergy Saver internet amp Wire MobileMe mur Connected MiP Set i i biranu BL OPRGIT IH g Pirie O oy Cantiguen Pi Uning DHCP Bluetooth EA ala BAd Piri ta F a IP Adder ELSIE Saban Mak 55255 2550 Rey is Shi g 1 id Tici The lock bo preveni Toriher changes Aaah i a PICTURE 2 57 ENTERING THE DNS INFORMATION INTO THE CAMERA STEP 1 Open another browser window and enter the camera s Local IP address which you obtained in Section 2 4 STEP 2 When the browser window has opened you will be presented with a login screen for the Q See Web Service Since you re on the same network as the camera you will want to select LAN from the options at the bottom of the screen Usemama admin l PE PIV ly se eT eee bt PICTURE 2 58 The default username and password are admin and admin It is recommended for security reasons that you cha
74. ge Add ons gt Subscribe to this Feed Feed Discovery gt Windows Update Send to OneNote Internet Options me geen PICTURE 2 38 te f This zone contains websites that you c trust not to damage your computer or your files PICTURE 2 39 STEP 7 Uncheck the Require server verification https for all sites in this zone button STEP 8 Type the NVR s IP address obtained during Network Setup or DDNS domain name into the Add this website to the zone box STEP 9 Click the Add button STEP 10 Close the window STEP 11 Click the Custom level button You can add and remove websites from this zone All websites in this zone will use the zone s security settings site to the zone gt e lt 1 192 168 1 110 http inhouseit com http 10mockingbirdpv myvnc com http 173 15 156 138 http 173 52 8 46 Las liian FIAT AA PICTURE 2 40 Ex General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings a y O Internet Localintranet Trusted sites Restricted sites Trusted sites This zone contains websites that you sites trust not to damage your computer or your files You have websites in this zone Security level for this zone Custom Custom settings To change the settings click Custom level To use the recommended settings dick Default level P
75. heck This window is identical to the Events menu on the recorder You can set how the system responds to Video Loss Camera Masking and Motion Detection including activating other cameras sending out alarm notices and etc Pic Property These settings allow you to adjust the on screen appearance of the video to compensate for the lighting conditions where the camera is located If the light changes during the day you can set two different lighting profiles PTZ Control Make changes to the PTZ camera communication protocol bit rate and etc if needed 92 Account Just as you can authorize others to use your system you can also create user accounts for others to use Smart PSS to observe and control any connected recorders The process is the same as on your DVR or NVR And you can grant users specific permissions or limit their ability to make changes as needed STEP 1 Open the Account window and select Add from the upper left Add User x vtec LT 7 STEP 2 The Add User window will User Name open Enter the new user s name and Password password You will also need to set Confirm Password whether this user is a Manager or Operator Additionally you may add notes regarding this user User Authority ji pM All Rights STEP 3 Select which rights this user vi caMm1 iv Playback v CAM 2 is allowed from the User Authority EN a menu You can also limit which 7 Record v CAM 4 PTZ
76. holes on the base of the camera to the holes in your mounting surface PICTURE 1 17 and secure the camera 5 Reattach the camera s cover Take care to remove dust debris or fingerprints from inside clear dome beforehand Wall Mount Mounting the camera to a wall or other vertical surface will utilize the included adaptor plate and swan neck mounting bracket You must purchase screws bolts or anchors suitable for your specific situation and mounting surface The mounting surface and hardware must be sturdy and able to hold at least five times the camera s total weight 1 Use the mounting plate as a template to locate and drill the mounting holes If the cables will be running through the mounting surface drill a hole for them at this time as well 2 Run the camera s cables through the central oe hole in the adapter plate q 3 Use the included bolts to attach the plate to the base of the camera PN 4 Reattach the camera s cover Take care to remove dust debris or fingerprints from inside ni E clear dome beforehand 5 Feed the cables through the swan neck mount 6 Attach the camera adapter assembly to the QSCC ip mount by inserting the threaded collar into the mount and rotating until it is tight J 7 Tighten the retaining screw on the mount 8 Connect camera to cable and feed cables into hole in mounting surface if needed PICTURE 1 18 9 Attach mount to surface 22 OPERATION The Quick Insta
77. iling to change these in this window will result in an on screen 196 219 8 50 4000 Private e TT EG message about incorrect password and may lock you out of the IP camera for a period of 30 pore ener minutes in the case of QC Series cameras other brands may vary channel Edit Delete Status IP Address Port Device ID 11 f 196 610 6 46 37777 o 2 I x 10 1 1 67 Port2 YZCAU192012 na es at en It is important that you do not remove the j oa x 10 1165 Port1 YZC20C061966 device you are making the changes upon 4 T gt f Delete _ Manual Add from the list of connected devices before aaa editing the information in the Edit window If l REMOTE DEVICE IP Address Port Device ID Manufacturer Type Private you later remove the device from the list and IPC myq see com j j TCP Port 32555 n wish to reconnect you will need to do so ae using the Manual Add feature as described Password PITT TY below Remote Channel 1 Decoder Buffer 280 eon meaning pescnueD Similarly if you already know the IP address angel Q Editable You may edit the settings on this device by double clicking on it and port of the camera you can use the a ea Manual Add feature v This device is connected directly to the NVR and must be physicall SD Cannot y an pny y PICTURE 2 11 QS Delete unplugged to be removed from this list This device may be deleted from the list by checking the box next to Removable it and clicking on the Delete button b
78. ill place the application within the Programs folder on your computer s hard drive You can change the install location if desired Once installed Smart PSS can be launched like any other program PICTURE 4 2 79 INSTALLING SMART PSS ON A MACINTOSH Smart PSS can be either installed from the included CD or downloaded from our support site Q See com support The download will be in the form of a zip file which your computer should automatically decompress On the CD it will be located in the following directory Software PSS Viewer Program PSS for Mac Simply drag and drop the application into your Applications folder or any other desired location on your hard drive You may wish to create an Alias or shortcut on your desktop from the computers File menu or drag and drop the program s icon to your Toolbar for easy access to the program 4 2 USING SMART PSS LOG IN Upon launch you will be asked to log in Enter admin for both the user name and password You can and should change this to ensure your security Instructions for changing your password are included later in this section The Admin account cannot be deleted IMPORTANT Please keep in mind that this manual and other documentation are freely available for download online Therefore it is absolutely essential that you should change the passwords on your system and any application used to access it in order to maintain the integrity of your system Once
79. in the list Change port 85 to rR 81 or 83 and click Apply to save your Success can see your service on changes before checking using that 81919 622 24 0n port 85 Your ISP is not blocking port 85 new number on CanYouSeeMe STEP 4 Repeat for port 37777 If there PICTURE 2 23 is a problem with port 37777 then try 37000 in the same manner as above Obtaining Internet IP address This website will also display your Public IP address near the top of the page above the box where you entered your port number This is the first part of the number which you will use to access the IP camera using your NVR the PSS software the Web Service browser app or your mobile device from outside of your local network away from the building in which your NVR is located The second part is the first port number that you confirmed was open Using the number shown in the image above you would enter http 81 919 622 24 85 with 85 being the opened port If you used a number other than 85 for the first port you will use that instead placing it after the colon in the address Be sure to record this address for use at your NVR If you had to use a different port than 37777 you will need to record that as well 45 2 5 TROUBLESHOOTING NETWORK CONNECTIONS OPENING PORTS The most common factor causing network connection issues is for communication between the device and a device outside the network to be blocked The router s built in f
80. ing through the same network as your security system you should be able to use the Main stream for the best quality Likewise if both your device and the computer are both connected to networks with good Internet connections the Main stream should also provide best quality However if you regularly see breaks in on screen movement then switching streams may improve the quality of the on screen video Also be aware that viewing multiple screens at the same time can also affect the smoothness of the video they overflow the available bandwidth of your connection With Quality Fluency you can choose whether you prefer higher quality images or whether smooth flowing video is more important None of the changes made here will affect the quality of the video recorded onto your device s hard drive 86 Adjust This will open a new window with four sliders which allow you to adjust the Brightness Contrast Color Saturation and Hue of that channel s video These settings will not affect the recorded video Audio Talk If you have audio equipped cameras or a microphone co located with a camera you can listen to the audio from that equipment Similarly if you have a microphone connected to your computer and a speaker located near to the camera s location you can use that to communicate The system is not duplex like a telephone where you can talk and hear at the same time but rather it is like a CB radio or walky talky where you will
81. irewall is designed to keep malicious users and software out of the network At times this can also block legitimate connections To avoid this routers can allow communication to pass through specific ports within the firewall These virtual tunnels only allow access to specific devices within the network Properly managed with passwords and other safeguards these do not pose a threat to the security of the network If your network s router has the UPnP feature turned on it and the camera should discover each other on the network in less than a minute Ports 85 and 37777 will be forwarded to the camera s local network IP address allowing it to communicate with the Internet The former allows you to control the camera while the latter port is used by the camera for the video stream However some brands of routers such as the 2Wire used by AT amp T for it s Uverse service do not include this feature In this case the ports will need to be manually forwarded using one of the methods described on the next few pages You will only need to use one of these methods which are the same if you are using a Macintosh or Windows PC If you are still unable to connect your NVR to the Internet using any of these procedures the likely cause is the presence of multiple routers on your network Solutions to overcome that situation are presented at the end of this section Regardless of the method you use you will need to get your ro
82. is feature also helps prevent overloading your outgoing e mail server UPNP UNIVERSAL PLUG N PLAY As described in Section 2 4 UPnP allows networked devices to communicate with each other UPnP like DHCP allows the router to assign the camera an IP address on its network and will automatically forward the ports for outside communication In addition to the HTTP port 85 and TCP port 37777 communications protocols UDP and RTSP allow the camera to stream data and communicate with other devices BONJOUR Bonjour is Apple Inc s version of UPnP to enable easy network connectivity 70 3 4 EVENT Like your NVR your IP camera can detect motion events and when it is being blocked or masked You can configure these features on your camera in the same manner as on your NVR and alerts can be e mailed and or alarms triggered Using these features on the IP Camera would not interfere with the operations on the NVR and some users prefer the duplication of event detection as a backup in case the NVR is affected Camera Motion Detect Video Masking Network Event 4 Enable Working Period gt Abnormality Anti Dither 5 Second 0 100 Sensitivity 3 Record oe System information Z Record Record Delay 10 Second 10 300 v Send E Mail 4 Snapshot PICTURE 3 11 The operation and setup of these event monitoring is identical to that on the NVR itself See Section 3 7 of the User Manual for full explanations MOTION DETECTION
83. l Device list PTZ Controls PICTURE 5 6 100 Playback This is not available when monitoring a camera Event List When you set up Push Config below to notify you of events such as motion detection camera masking video blind or a local alarm triggered at the DVR itself QC View will keep a log of these events which can be reviewed in this list Channel Config You are able to adjust the configuration of each video channel to Back See QC Demo optimize the performance on your iPad or iPhone These settings will not change those Channel Channel 01 set on your DVR but instead allow you to Nene CANA compensate for being in areas where with poor connectivity for example vdo E Audio OV OFF Resolution Frame rate Bit Rate Type Bit Rate PICTURE 5 7 Push Config This window provides you a check list allowing you to indicate which Pu Q See QC Demo ok cameras will alert you based on motion detection camera masking or a local alarm Period IE ays triggered at the DVR itself When Push is activated you will receive alerts on your mobile device even when you re not currently gt CAM1 in the program You can click on an alert and it will take you directly to video playback of the incident that triggered the alert CAM 3 CAM 4 w Video motion CAM 2 Favorites This is not applicable for the gt Video Blind camera as it only has a single channel gt Local alarm Local Con
84. llation Poster that came with your camera provides basic instruction on how to connect program and operate your camera Further detailed instruction is provided in the User Manual included on the CD that also accompanied your NVR NOTE Unlike an analog PTZ camera an IP PTZ camera does not need a RS485 connection to the recorder to control its movements Control signals will be sent to the camera via the attached Ethernet cable whether the camera is directly connected to an NVR or remotely connected via the Internet RESET BUTTON AND SD CARD The QCN8010Z has a Reset button accessible only when the camera cover has been removed This is only for use if the camera becomes inoperable The QCN8010Z also has a slot for a Micro SD card which allows the camera to record images and video when it is operating on its own network ie not directly connected to the NVR with the Ethernet cable Please see Section 3 5 for instructions on recording with an SD card SPECIFICATIONS cameratecmooy P oS 23 Night Vision Additional Image Features PTZ Preset and Cruise Pat 255 Pelco 80 DH SD 5 Pattern 8 Tour 5 Auto Scan Auto terns Pan Audio Connectivity o Remote Monitoring Jse as Sandalone Compatible Mobile iPhone iPad Android Windows Phone 7 5 8 Devices Conpatibe Systems Power Power Supply POE or 12 V 1 5A Power Consumption 24 Physical IP Rating 6 14 F 131 F 25 QCN8014Z The QCN80
85. m the Alarm Source list on the left eee ae 7 Multi Screen Slider adjusts between single screen view and 36 screen view with of the window and then choose which video Mode 10 configurations possible source s you will be using Make sure that Screen Aspect Change the aspect ratio height vs width of the on screen view your source is highlighted in blue or you will t an alert asking you to select an alarm Ratio Full Screen Click to bring window to full screen Pressing ESC will return to cae Jy source Click OK to save your alarm When normal window view you return to the Alarm list click on Close to Timeline Shows videos recorded on that date change it to Open in order to make it active 2 Emap flashes when an alarm occurs Arrows to right of camera name filter results based on method of recording If you have alarms attached to your system repeat these steps using the Alarm Input tab in the Alarm Source window for the trigger PICTURE 4 18 88 89 Magnifying slider adjusts scale of timeline for precise selection of video Alarm Manager This window contains the logs of alarm events that have occurred They can be filtered by level of severity if you included that when creating your alarm scheme If events are happening at a rapid pace check the Stop Refresh box to freeze the list Clicking Display Overlay Window will leave a small panel open on screen that will show the number of alarms CPU usage a
86. mera s Internet IP address If you are unable to see video from your camera you should check all connections and ensure that your computer software is operating properly You may also wish to try to connect using a different browser or computer if the problem persists Instructions for opening ports and troubleshooting connection issues are provided in the next section 44 OPENED PORTS AND INTERNET IP ADDRESS Just as with your NVR you will need to confirm that your ports are open and that your camera is accessible from the Internet You will also need to get the Internet IP address which you will use to connect to the camera outside of its local network Confirming that the ports have been opened To confirm that your ports have been forwarded successfully go to www canyouseeme org using a computer connected to the same router as the camera STEP 1 Enter 85 into the box labeled What Port oe Browser Windows Internet Explorer 00 a http canyouseeme org STEP 2 Click on the Check button Open Port Check Too CanY ouSeeM e org Open Port Check Tool This page will serve as a free utility for remotely verifying a port is open or closed It be useful for users who wish to check to see if a server or ISP is blocking certain port STEP 3 You should see a green Success message If not return to Your IP 8L919 622 24 ConfigTool and double click on the What Port camera
87. n O1 TeCK S0e a reduced fame rete v ban nome ey ok arom nena mea Faea speen har ie im ite Comeeteaty Memnee mentation lomaes Far I ohn rad fs i i Software lal er t Yew CT 125 Phone 20 m PICTURE 5 25 NOTE The file you download will be a rar formatted archive We use this format to compress the file to the smallest possible size to speed up your downloading If you need an extraction utility to open it you can find free software at http rarlabs com download htm PC or http www unrarx com Mac STEP 3 Connect your phone to the computer and transfer the software to your phone in the usual manner You will be asked whether you wish to install the software to your device or storage card 112 a HETE Choose a location to install Default Company Name MSS Direct Device O Storage Card Space Needed 2748 KB Space Available 29864 KB Install Ea france PICTURE 5 26 STEP 5 Upon launch you will be presented with a login window Enter the following details Address Enter the Server IP your public IP Port 37777 User ID admin by default or use whatever user ID that you set in the camera Password admin by default or whatever password you set in the camera STEP 7 Once you ve logged in select your camera by double clicking on its name or by clicking on it once and then selecting the Video button You will now
88. nd a volume control It will appear above any other applications you have running PICTURE 4 19 Use the Search tab to locate alarm events in the same manner as searching for video Alarm Link This is a standalone window which when activated by selecting it from the Home Page will pop up when an alarm is detected to show the linked video s It will run in the background behind any other apps until an event occurs at which time it ll pop up to appear on screen This allows you to have an instant video notification on your computer without having to run the full Preview window at all times Alarm 1 0 This allows you to group alarms together in the same manner as you can create groups of cameras using Device Manager When alarms in a group are activated they can be used to activate a siren or other device connected to the system s Alarm Out port 90 GENERAL While most of the controls in Smart PSS are for operating your system remotely the General Setting window is for controlling the program itself There are two tabs in the General settings window General and File The first tab General lets you perform some basic housekeeping Network Adjust this slider to reflect your network speed It ranges from WAN to 1000M Log Save This lets you set how long the activity logs are saved Choose from 1 to 6 months Auto Login When checked Smart PSS will automatically log into your system when the program is launch
89. nd upgrade through aux power connector i Ei S Qo JI cD wo D o SS f sea pRaing POSSSSS lt S S S S S Humidity 10 90 MOUNTING AND ADJUSTING DOME CAMERAS Remove the camera cover using the included hex wrench to unscrew the three retaining bolts K S i The camera s lens can only be positioned vertically up and down with the horizontal direction being determined by how the I SSe 1 camera is positioned Ideally you should i T i temporarily connect the camera to the NVR N or network and use the QC View mobile i I i app to determine the best angle for your mee 4 Once you ve determined the proper position and location for the camera use the included mounting template to drill the holes for the PICTURE 1 5 plastic anchors and cable if needed insert the screws into the anchors through the camera base plate and tighten If the camera is connected then make final adjustments to the lens position Make sure that the clear dome is free of dust fingerprints and other contaminants before reattaching the cover RESET BUTTON AND SD CARD Both the QCN7002D and QCN8001D have a Reset button accessible only when the camera cover has been removed This is only for use if the camera becomes inoperable The QCN8001D also has a slot for a Micro SD card which allows the camera to record images and video when it is operating on its own network ie not directly connected to the NVR with the Etherne
90. need to turn off your microphone to hear any response Depending upon network speeds there may be a lag or delay between the time you say something and the person on the other end will here it Save as Video Task You can save a camera as a Video Task that will create a shortcut to that camera which can be accessed through the Tasks pulldown at the lower left of the Preview window Item 6 in Picture 4 11 Full Screen This will bring the camera viewing windows to full screen by hiding the control areas on the top right and bottom If you are viewing in a four camera split screen for example the four screens will occupy the available space on the computer monitor Press Esc on the keyboard to return to normal viewing mode VIDEO SEARCH AND PLAYBACK Using Smart PSS to search for video recorded on your DVR functions in the same manner as the search and playback function on the DVR itself P STEP 1 Select the camera s you want to search The Calendar below the E Fi root camera list will highlight those dates NVR with recorded video in green The 7 amp 2 CAM 1 current date will be highlighted in F 2 CAM2 blue Depending on network speeds F 2 CAM 3 it may take a few moments for the CAM 4 Calendar to update amp CAM 5 STEP 2 Select the date to review and amp e CAM 6 press Search The timeline at the CERE CAM 7 bottom of the window will show Uj Be CAMS colored blocks representing video that has
91. nfiguration protocols are different enough that you should follow using a computer connected to the same router as the camera these instructions rather than the generic router instructions in Option 2 if you are an AT amp T STEP 1 Enter 85 into the box labeled customer What Port Browser Windows Internet Explorer C8 a http canyouseeme org STEP 1 On a computer connected to STEP 2 Click on the Check button _ G open Port check Too m the same router as the IP Camera e en n aee Explor CanY ouSeeM e org Open Port Check Tool Aa a N eo hitp 10 6 196 6 STEP 3 You should see a green oe Gateway Router s IP address into a the browser window s address bar to US WC SA EO TE Your IP 8L919 622 24 PICTURE 2 27 to the NVR s Network window and What Port ge eae in the Network tab change port 85 STEP 2 Click on the Settings tab and to 81 or 83 and click Apply to save Success can see your service on then Firewall Once in Firewall a your changes before checking using 81 919 622 24 on port 85 click on Applications Pinholes and oo I hak new number onr CanousecNEe Your ISP is not blocking port 85 DMZ A A E A A E E A Afterwards you will need to forward STEP 3 In the Select Your Computer jarai Q that new port using Option 2 or 3 PICTURE 2 29 area locate your camera s IP address ee eee Ree E Onis STEP 4 Repeat for port 37777 If there STEP 4 Scroll down to select User ca is a problem with port 37777 then tr
92. nge the password once you have finished making your settings Internet Explorer users may be asked to download an ActiveX plug in from Q See International Ltd Firefox and Chrome users may be asked to allow QuickTime to run In these cases you should allow the required plugins to operate In some cases you will be returned to the log in screen after the plugin has loaded This is normal If you are able to log in with Internet Explorer but are unable to view the video from the camera please adjust the ActiveX settings as described at the end of Section 2 5 61 STEP 3 Once the camera has opened the TCP IP option STEP 4 Enter the DNS number Click on the Network tab on the left and then on Camera TCP IP Network Host Name IPC Ethemet Card Wire DEFAULT X Mode Static DHCP MAC Address IP Version IPV4 v IP Address Subnet mask Default Gateway Event Preferred DNS Server 8 8 8 8 Record System Alternate DNS Server 8 8 8 8 information v Enable ARP Ping to set IP address service tema rn ae PICTURE 2 59 STEP 5 Click Save 62 2 7 DYNAMIC DOMAIN NAME SERVICE DDNS This is an optional step which allows you to take advantage of Dynamic Domain Name Service or DDNS Not to be confused with DNS above DDNS allows you to enter a conventional web address when remotely logging into your Camera from outside of your network It also allows you to avoid having to repeat Sections 2 3 when if your ISP reassigns IP addre
93. o controls Clicking on the phone s scroll ball will return the display to normal Video Go to Video Monitor Interface Video aCameray RIZA ARa PICTURE 5 24 111 5 5 WINDOWS MOBILE STEP 4 After the program is installed Your QC Series IP camera can be configured to be remotely monitered by a phone running the you can launch it from the Programs Windows Mobile operating system through the use of the DMSS software included on the disk menu that came with your camera or available via download from www Q See com Support f Calculator ActiveSync If you are downloading the software begin with Step 1 below Otherwise copy the software from the CD to your computer s desktop and begin with Step 3 Download Excel Mobile O 19 ms aman wom Ben 0 1 AG han GARI oo STEP 1 Download the phone software Saenen from Q See com Support by looking konen T Emt os Re Oe et ee t up your DVR s model number and Overview then selecting Windows Mobile Pro Smart Phone Software STEP 2 Extract the DMSS cab file from the archive and save it to your desktop Ths 19 mA motor wet buit chennai DVR proweies vou peace of annd by afoweng you to remotely montor pour Orerreses Ower the Infernet Of eves Of yOu Windows Motte Pro Srta Poorest and Andro phones 3G meteors Geo OF DiryDeck Jtd and eves access OVE ay anywtere m the works Wen th recorro a CIF reeoastion real Ome of at arger ecree
94. o a POE block Regardless of how it is connected to the NVR it is best to use a continuous length of cable whenever possible rather than multiple short segments as each intervening connection could result in a small loss of power and signal The following directions are for connecting your IP camera s to one of Q See s QC Series NVRs with a built in POE block of powered Ethernet ports If you are using another brand of NVR please consult that system s user manual STEP 1 Connect one of the long Ethernet cables to the socket on the wire leading from the camera PICTURE 2 1 STEP 2 Plug the other end of the Ethernet cable into any of the Power over Ethernet PoE ports on the back of the NVR or into a stand alone POE block In the latter cases the camera will also need to be connected to a network STEP 3 Repeat for additional cameras PICTURE 2 2 33 Using the Power Over Ethernet Block Your NVR s POE block will power up to four cameras while receiving their video signals This is the primary and preferred method to connect cameras to your NVR This feature cannot be expanded through use of a network switch These ports are also not to be used to connect the NVR to a network router When an IP camera is connected to the NVR through the POE port it will receive power immediately but there may be a delay of up to a minute before the camera s Signal appears on the screen as the system establishes connectivity
95. p you prevent getting fingerprints or scratches inside or outside of the clear glass dome or camera lens Handle the camera with care at all times especially when the cover has been removed Do not attempt to move the camera lens by hand to avoid damaging the mechanism Once you ve determined the proper position and location for the camera use the included mounting template to drill the holes for the plastic anchors and cable if needed 21 Ceiling Mount Mounting the camera to an overhead surface will be by attaching the camera s base directly to the surface using screws and anchors as needed We have included screws and plastic anchors suitable to most situations but you must use your judgement regarding whether they are suitable for your specific situation and mounting surface The mounting surface and hardware must be sturdy and able to hold at least five times the camera s total weight to drill the mounting holes and the hole for 1 Use the included adhesive mounting template the cable to pass through if needed l 2 Insert anchors into the holes if needed 3 If you will be running the camera cable through the mounting surface make the connection to the RG45 cable at this time Feed the cable into the hole making certain that it does not subject to pinching tight bends or other severe constrictions as this could damage the cable and lead to loss of control and video QSCC w 4 Line up the mounting
96. r warranties either express or implied of any kind with respect to completeness of its contents Manufacturer shall not be liable for any damages whatsoever from misuse of this product 2 Version 2 1 2 15 14 3 Additional Considerations QCN7001B QCN7002D QCN8001D Mounting and Adjusting Dome Cameras Reset Button and SD Card QCN8002B Adjusting the lens SD Card QCN8004B QCN8009D QCN8010Z Mounting Your Camera Operation Reset Button and SD Card Specifications QCN8014Z Mounting Your Camera Operation Micro SD Card Specifications 2 CONNECTING IP CAMERAS 2 1 What are IP Cameras 2 2 Connecting an IP Camera Locally connecting to an NVR Cameras connected through a network 2 3 Adding and Removing Cameras in Your System Local cameras Cameras on the same network QC NVR Remote Device menu 2 4 Connecting Your Camera to a Remote Network Before you get started Obtaining IP information using IPCONFIG in Windows Testing the Connection Opened ports and Internet IP address 2 5 Troubleshooting Network Connections Opening Ports Issues with DHCP Multiple Routers on the Network Configuring Activex 1 CAMERA MOUNTING amp SPECIFICATIONS 8 9 10 11 12 13 13 14 15 15 18 19 20 21 23 23 23 26 27 29 29 29 32 32 33 33 34 36 36 36 37 40 40 41 43 45 46 46 50 51 54 2 6 Additional Network services Entering the DNS Information into the Camera 2 7 Dynamic Domain Name
97. ree software at http rarlabs com download htm PC or http www unrarx com Mac PICTURE 5 19 Installations 4 55 am STEP 3 Connect your phone to the ii 0 computer using a wireless or infrared ae j connection to send the software to oes a g your phone as a message Or you App mgr fudioStream Debug Agent can use the Nokia PCSuite software with a local connection to transfer 2j DMSS to your phone Bilingual Di DM55 STEP 4 Double click on the DMSS icon to launch it MSS netsdktest nodllSocket testsocket testsacket Webtlient Options Open Back PICTURE 5 21 108 109 STEP 5 Enter the following details Address Enter the Server IP your public IP Port 37777 User ID admin by default or use Server IP MERSE whatever user ID that you set in the camera Server Port BERG Password admin by default or whatever password you set in the camera User Name PICTURE 5 22 STEP 6 Once you ve entered the Device information and then the Login button you ll be connected to your camera and can chose which channel to view Your camera will only display one channel as available hannal Cnannel video PICTURE 5 23 110 STEP 7 Once you ve selected your camera it will display along with a list of selections Camera Go back to the camera selection window PTZ Display Hide PTZ controls This is not functional with your camera Full Switch to full screen display n
98. s name and clicking on Delete at the bottom of the window Clicking on the Next button on the bottom right of the window will take you to the Group Manager tab You can also switch between the two tabs simply by clicking on them Smart PSS Al en Pilon Sordid Sythe Group List ii al ia CAM 1 CAM 1 CAM 3 CAM 4 CAMS AM amp CAM A CAM E Liat CAM 9 CAM 10 CAM L1 CAM 12 CAM 15 CaM 1a CAM 15 Dewee Liat AAAAAAAAALAAAOAE 2 a P z t Refresh Picture Ctrisa to checi all or Cerivieft click mouse to select more Back Binish PICTURE 4 9 Creating a Group When you add an NVR or DVR it will most likely be its own group However you can create a new group using selected cameras from multiple systems up to 36 cameras 1 Click on the New Group button on the left of the window and name your new group 2 Choose a DVR NVR or IP Camera from the Device List on the right When selected all of that device s channels will display in the middle 3 Select the cameras that you wish to add to your new group and then click on the lt lt button They will appear in the group s list of cameras 4 To add cameras from another device to this group repeat steps 1 3 83 HOME PAGE All of Smart PSS functions are accessed through its main window which is referred to as the Home Page The functions are divided into three are
99. s that are located in a completely different building or region from the NVR itself In essence your NVR will be remotely monitoring those cameras As such the user will need to forward ports using the IP Tool software included on the Manuals and Software CD to obtain the IP address for any camera that will be accessed over the Internet Full instructions are covered in Chapter 2 Network Port POE Block 4 PICTURE 2 5 35 2 3 ADDING AND REMOVING CAMERAS IN YOUR SYSTEM LOCAL CAMERAS Once you have connected your cameras you will need to add them to your system s display For cameras connecting to one of Q See s QC Series NVRs they will automatically appear on screen shortly after being plugged in Cameras will be assigned to the first available channel by the NVR in this case regardless of which port in the block that they were connected to These cameras can only be removed from your display by physically disconnecting the cameras from the NVR CAMERAS ON THE SAME NETWORK Cameras sharing the network with the NVR will not automatically connect There are three ways to connect them on a QC Series NVR The first two methods are by either using the Add Camera icon in the Live View window or right clicking within it The third method uses the Remote Device window located in the Main Menu Add Camera Moving the cursor to the center of any empty channel will reveal the Add Camera icon shown in Picture 2 6
100. sses Q See offers DDNS service for free at www MyQ See com and your IP camera is configured to accept account information from that site STEP 1 Open a browser window and go to www MyQ See com NEW USER REGISTRATION EMAIL ADDRESS PASSWORD STEP 2 Register with the website and PASSWORD follow the instructions for creating CONFIRM a domain name The website will ane MAME display ou pubic IP aaa and eee your domain name which will look like SECURITY this http example myq See com QUESTION e on nomia T ANSWER YOU RE HUMAN let Sania Enter the text you see above PICTURE 2 60 STEP 3 In your camera click on the Network tab on the far left of the window STEP 4 Click on the DDNS option STEP 5 Check the Enable box and select MyQ See com in the DDNS server pull down menu STEP 6 Enter your account information including the user name and password that you used when creating your domain name Camera DONS Network Sener Tipe Mou DONS Simer iP ipnupdate hd p com Pat ti 1 55535 Damin Hame mone Usemame Mang Passewd CEELI Update Permi 5 Winaie 1 500 omn __ rmon sm PICTURE 2 61 STEP 7 Click the Save button to preserve your settings 63 The Web Service app allows you to access your camera with only a web browser You connect with the camera by entering its address into the browser Just like any other web page As was explained in the previous chapter if you
101. started You will be entering the Name IP address and network port information for the computer that will be used along with the user name and password needed to log into the computer Once you have added your computer you can add cameras by dragging and dropping i gt pel ae them into the available screens Set up a recording schedule for each channel using the Record Plan button Click the Copy button to apply your schedule to another channel You may adjust the file packet size network settings user access and manage the hard drives through the Setup tab PICTURE 4 29 Record Save Setup x Record Setup Channel Channell 4 Time Setup PICTURE 4 30 96 In addition to remotely monitoring your phone over the Internet or a local network you can view live feeds and recorded events on your iPhone iPad Android mobile device Symbian Windows Mobile or BlackBerry smartphone using free software Before you can access your DVR via a smartphone you must have completed Port Forwarding for ports 80 and 37777 as discussed in Section 2 3 NOTE As of this writing the Symbian operating system was no longer being supported by its manufacturer The apps for Symbian the older BlackBerry operating system and Windows Mobile are provided by a third party and instructions for use are provided as a courtesy These mobile applications are designed to work with DVRs and NVRs as well as IP
102. t cable Please see Section 3 5 for instructions on recording with an SD card 13 QCN8002B In addition to its video surveillance functions the QCON8001B is able to accept input from other devices and either pass their signals back to an NVR or utilize them to trigger recording or alert actions when it is being used in a stand alone role The camera has 32GB of internal memory allowing it to record video and still images without the need for an NVR By using the audio input and output to connect both a microphone and speaker and with similar audio equipment on the user s end two way communication can take place Two alarm sensors can be connected to the alarm block with a single output to an audible alarm an external alarm input or to a DVR When used with an NVR or on a network the alarm signal can trigger recording and its signal can be transmitted via the Cat 5 cable to an NVR PICTURE 1 6 Item Function Internal 32GB memory Resets camera if user is locked out Input for optional microphone Audio Out Connect to speaker RJ45 Ethernet Port For network connectivity video output and power input via POE aem 2 Aam inputs Output 8 Video Out BNC video output for testing 14 ADJUSTING THE LENS The QCN8001B has a lens that can be manually adjusted between 3 3mm and 12mm The 3 8mm setting provides a 67 field of view The 12mm setting enlarges subjects by approximately three times compared to the 3 3mm
103. te a lot of e mail alerts For that reason we recommend setting up a dedicated e mail address specifically for the system to send alert notices If you do not have your own e mail system Such as a corporate mail Server you should consider using a free e mail provider However because many free e mail services allow only a limited amount of e mail traffic we specifically recommend using Google s Gmail service with its higher limit Similarly you will want the alert e mails to go to a different account than the one sending them This will ease your management of these alerts SMTP Server This the SMTP server IP name Port This is the port your mail provider uses Anca ar Plareadiyasd com User Name and Password These are for the sending e mail address and were set up when you created the e mail account fiw Plaats Honan Ait J Mcrae Ua Piet OCh ea A Title This is the subject line of e mails generated by this NVR Receiver This is the recipient e mail account PICTURE 3 10 Attachment This allows the e mail to include one or more snapshots as attachments SSL Enable The system supports SSL encryption when this is enabled Interval This adjusts the amount of time that will pass before the NVR sends out another e mail The interval can be set from O seconds to ten hours 8600 seconds If you are getting too many e mails you may wish to increase the length of the interval Using th
104. th Q See s QC Series NVRs If you are using another brand please consult your system s manual for configuration instructions The QC Series User Manual and Remote Monitoring Guide will both be useful in configuring your system Both are included on the CD that accompanied your NVR and can likewise be found on www Q See com support Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble free manner Please take the time to read and follow all instructions and pay attention to alerts as shown below IMPORTANT Red boxes with this icon indicate warnings To prevent possible injury or damage to the product read all warnings before use NOTE Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your system 2011 2013 Q See Reproduction in whole or in part without written permission is prohibited All rights reserved This manual and software and hardware described herein in whole or in part may not be reproduced translated or reduced to any machine readable form without prior written approval Trademarks All brand names and products are trademarks or registered trademarks of their respective owners Q See is a registered trademark of DPS Inc Disclaimer The information in this document is subject to change without notice The manufacturer makes no representations o
105. thernet cable Please see Section 3 5 for instructions on recording with an SD card SPECIFICATIONS Night Vision Additional Image Features PTZ 12x optical 16x digital Horizontal Rotation 0 360 Vertical Tit Preset and Cruise 255 Pelco 80 DH SD 5 Pattern 8 Tour 5 Auto Scan Auto Patterns Pan Audio Connectivity RJ45 Audio in out Alarm 2 in 1 out SD memory 64GB Remote Monitoring Use as Standalone Compatible Mobile iPhone iPad Android Windows Phone 7 5 8 Devices Power Physical IP Rating 68 40 F 140 F 30 31 2 1 WHAT ARE IP CAMERAS Internet Protocol IP or Network cameras differ from conventional video cameras in that each is a Stand alone device with a built in processor of its own Rather than being processed and encoded on the recorder the video is instead processed and encoded on the camera itself before being sent to the recorder The onboard processor allows the camera to operate on its own with the video being available directly from the camera itself The video can be recorded onto internal memory depending on model sent to an FTP drive accessed by a computer or be streamed directly to a Digital Network Video Recorder NVR using standard network protocols When it is connected to the NVR whether locally through a network or over the Internet the NVR treats an IP camera as a peripheral device with the NVR serving as the control interface and recording system Q See
106. to all of the functions of QC View Touching the device s Return button whether on screen or on a keypad while in one window will return you back to this menu Initially you will need to turn on your camera s display individually from the Device List You can bring up the device list by tapping on its icon on the righ of the screen or by double tapping in an empty video display Even though a multi channel display will have more than one space for video available the camera can only provide one video stream The green surround around your camera s view indicates that it is the active channel and any actions performed using the buttons on the left of the screen will affect that channel Real time Monitor This window is where you will view the feeds from your cameras Play Back You cannot use this function with a camera aW Snapshot Saves to a Local Files d A n 4 a n g Favorites groups of lt 0 15 5 81 Camera DW480 10 15 5 81 Camera FW480 channels Device list Close Channel CHS Audio requires audio _ mat 3 gt gt a enabled camera A PTZ Controls d 5 81 DH SD6570 10 15 5 81 Camera FW450 PICTURE 5 13 104 Alarm Push This window provides you a check list allowing you to indicate which cameras will alert you based on motion detection camera masking or a local alarm triggered at the DVR itself When Alarm Push is activated you will receive alerts on your mobile
107. ty and frequency of snapshots ewe captured by the camera These are separate image Size from the snapshots captured by the NVR Quain 5 gt using this camera iii k Det Retesn Save You can change the camera s name create PICTURE 3 6 a privacy mask and enable disable the on screen display of the camera s name and time in the Overlay tab Your NVR is configured not to display the channel title info on its screen but you may change that setting in the Overlay setting within the Record Setting menu see Section 4 3 of the User Manual You may set up to four masked areas in the camera s display These are separate from those made in your system and cannot be overriden by the masks made in the NVR PICTURE 3 7 Path allows you to select the location on your PC s hard drive where video and snapshots will be saved when the appropriate icon is selected in Live View 67 3 3 NETWORK The settings available in this menu govern how the camera connects to the outside world Many of these features are exactly like the same functions on the NVR TCP IP Like your NVR and every other divice connected to your network router the IP camera has an Internet Protocol or IP address As a general rule this should not be changed in order to avoid future connection problems However if you wish to establish a static IP address it is done here Camera TCP IP Network Host Name IPC Ethemet Card Wire DEFAULT ni Mode Static
108. uter s Public Internet IP and Gateway addresses in order to log into the router and eventually connect to the camera Option 1 UPnP Check your router s manual to confirm the presence of the UPnP feature You may need to log into your router to turn it on There are legitimate reasons to disable UPnP but you may wish to enable it briefly in order to allow the camera to connect Once you ve confirmed that the camera s ports have been opened and you ve set the camera to use a Static IP address as described later in this section you can disable UPnP The location of the UPnP settings within your router vary by brand and model Consult your router s manual to locate and enable this feature before continuing 46 Option 2 Opening Ports Using DMZ The exact location of DMZ within the router s settings vary by manufacturer So please consult your router s manual for the location of this feature The method for accessing your router s settings however is pretty standard NOTE f you are an AT amp T Internet or Uverse customer you should follow the instructions laid out in Option 3 as they specifically apply to the brand of router used by AT amp T STEP 1 On a computer connected to Browser Windows Internet Explorer the same router as your camera open a web browser and enter the 1 gt hitp 10 6 196 6 Gateway Router s IP address into 3 the browser window s address bar to PICTURE 2 24 acc
109. w Becca Conte LUC to beg probi poe ciapi STEP 7 You will then be asked to restart your computer for the change to take effect Dee rr Chet ay Opn Pe ed DOE Mi peg EnaA bw Revie Lele Windows 7 PICTURE 2 50 STEP 1 Open up the Start Menu accessible by clicking on the Windows icon in the lower left of your screen lw Microsoft Office Outlook 2007 g Sticky Notes Ae iTunes Gi Adobe Acrobat gt All Programs Devices and Printers Default Programs Help and Support STEP 2 Type uac into the search bar and hit ENTER The User Account Shutdown fv Control will open or you will be offered a link to click to open it PICTURE 2 51 STEP 3 Move slider to lowest setting nee i and press OK ENER EERROR PICTURE 2 52 58 iL fi x li 1 lp peed ur hei charge ho pou cepa ie HTT ih 2 6 ADDITIONAL NETWORK SERVICES Once you have connected the IP camera to a network and are able to access it from another network as well you will need to obtain the Domain Name System DNS from your router and enter it into your camera to enable the camera to send out e mail alerts Optionally you will also want to set up a Dynamic Domain Name Service DDNS to creatr an easy to use web address that you can use in place of the string of numbers making up the IP address when logging into the camera Entering these settings may be made within the Web Service or PSS software running on a computer connect
110. ware and links to other important programs which are mentioned in this guide e Your router s password the default password should be in your router s manual e Your router s Gateway address If your camera is able to automatically connect to your network you will only need your router s Gateway address to connect to your camera from outside of the local network However if your camera is unable to connect automatically you will need this information in order to make the connection 40 OBTAINING IP INFORMATION USING IPCONFIG IN WINDOWS You will need to get your router settings to not only create an IP address but for the Default Gateway information as well To get the router settings STEP 1 To access the router s settings you will need to enter the Command CMD panel on a computer also connected to the same router A WINDOWS XP Select Run from your Windows START menu lower left of screen and type cmd after Microsoft Internet Explorer iw Microsoft Office Outlook 2007 the prompt fd itunes Adobe Acrobat All Programs gt Log Off Shut Do Start Fy box Microsof iTunes PICTURE 2 12 iw Microsoft Office Outlook 2007 amp Sticky Notes fl iTunes om Adobe Acrobat a gt All Programs ES PICTURE 2 13 B WINDOWS VISTA and WINDOWS 7 Click on the START menu Windows icon in the lower left of your screen Type cmd into the field that says Search programs
111. will be horizontal by using a spirit or bubble level Also mark location of hole for cables to pass through the mounting surface Drill the mounting and cable holes Insert included mounting anchors into surface Screw mounting collar onto camera body Feed the cables through the mount and out the hole in the back before securing the camera collar assembly to the mounting bracket Tighten the three retaining screws on the collar so that the camera housing does not turn Connect the camera cables to the extension cable Secure the camera and mount assembly to the wall using the included screws PICTURE 1 22 OPERATION The Quick Installation Poster that came with your camera provides basic instruction on how to connect program and operate your camera Further detailed instruction is provided in the User Manual included on the CD that also accompanied your NVR NOTE Unlike an analog PTZ camera an IP PTZ camera does not need a RS485 connection to the recorder to control its movements Control signals will be sent to the camera via the attached Ethernet cable whether the camera is directly connected to an NVR or remotely connected via the Internet MICRO SD CARD The QCN8014Z also has a slot for a Micro SD card on the camera head next to the lens See Picture 1 20 which allows the camera to record images and video when it is operating on its own network ie not directly connected to the NVR with the E
112. y Defined Someta a 37000 in the same manner as above STEP 5 Click on Add a new user Bh ces defined application P STEP 6 In the box labeled Application 4 5 has a nen weet This website will also display your Public IP address near the top of the page above the box Profile Name enter IP Camera where you entered your port number This is the number which you will use to access the IP STEP 7 Ensure that TCP is selected ee camera using a web browser the PSS program or your mobile device from outside of your Firewall Application Profile Definition local network away from the building in which your camera is located STEP 8 Enter 85 in the From and To tne Gare socio nes mts th TCP in UDP or vov wn a mu boxes for Port or Range tetenan ten oO ee oe a acai Ser a 178 NOTE f you are successful after changing from port 85 then you will need to to use the default settings os a ec add that to the IP address when accessing the camera via the Internet If for STEP 10 Click on Add to List Your hoe in rome rare wanes cer apa om eee example you changed to port 81 the address would now read 64 245 112 90 81 router will require you to log in to hack your rg woes nh oo accept the settings If you have not Ads vo ust created your own password for your ana aA a RAA router it is the 10 digit System Key mace printed on the label on your router between the square brackets PICTURE 2 28 STEP 11 Once your settings have been
113. you have logged in you will see the Device Management page In the future once you have added systems to Smart PSS you ll be able to use the Home page to manage them The Device Management page consists of ADDING A SYSTEM TO PSS As was written earlier when opening Smart PSS for the first time the Device Management page will be opened to the Add Device tab as well Pina 7 DEVICE MGR Professional Surveillance System PICTURE 4 5 If you are adding systems that are located on the same network as the computer click on Auto Add Smart PSS will then search the network for any DVRs NVRs or IP cameras that are connected Those that are found will be added to the list of systems that are available to be added to Smart PSS Select which systems to add using the check box to the left of that device s name two tabs Add Device and Group Manager The first is used to add DVRs NVRs and IP cameras to the Smart PSS program while the second tab allows you to organize them into groups for your convenience You can switch between the two pages as PICTURE 4 3 10 10 6 198 137777 10 10 6 198 DVRXx04HF X 192 168 1 120 10 10 6 82 37777 40009 S9218 PI l 10 10 6 82 DVR NVR P 10 10 6 86 10 10 65 87 40006 40005 10 10 56 86 10 10 6 87 IPC IPC 10 10 6 183 10 1 1 65 37777 37777 10 10 6183 10 1 1 65 t ae _IPC HD2100 10 10 6 189 192 168 1

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