Printek Personal Computer 810 User's Manual
Contents
1. Form Sensor Window System Setup OEM Configurations Connecting the Parallel Interface Connecting the Power Cord 2 1 Many different OEM organizations have been integrating Printrex products into combined hardware and software systems some for nearly 20 years These complete solution products may be assembled in closed physical packaging or racks or may consist of pre configured computer hardware that is deployed like any other office equipment Software may be command line or graphically operated and might be installed with a Unix type or Microsoft operating system Interconnection interfaces include various types of parallel or serial ports USB and or Ethernet While Printrex has experience in supporting the development of a variety of these OEM systems it is impossible for us to maintain the information and knowledge necessary to provide detailed support in the operation of these systems Persons having questions regarding use of a specific product are best advised to consult the documentation or support services provided by the OEM For clients directly receiving Printrex products to install as end users into existing or new systems we wish to make the installation process as trouble free as possible Several documents are available for reference which are intended to describe the most common installation scenarios see the Addit2. ES Dy 3 Insert Roll In Printer Slip the paper rod through the core of the new paper roll and install the paper roll on the carrier so the paper feeds from the top of the roll toward the front of the carrier Feed a few inches of paper from the roll so it will extend over the platen after insertion Insert the paper carrier in the printer and close the door with the latches unlocked Press on the solid circles printed on the door latches to lock them Tear off the extra paper DT Chassis Printers Plotters Operation Loading Paper Continued Loading External Media Models 840DL G and 820DL G only 4 Return Printer to Operating Position the Paper guides for correct position horizontal position inse paper carrier and close the door 3 2 Loading external media is similar to loading an internal roll The difference being the paper is threaded through the bottom feed slot Note The printer is shown with an optional Paper Tray See Accessories Section 5 2 for ordering information 1 Place Printer On Stand Place the printer on the paper tray The printer position is set by the feet and side plates of the paper tray D i ate Printer to Upright Position Rotate the printer to the upright position open lea the door and remove Paper Tray the paper carrier 3 Thread Paper A Insert paper through the Bottom Feed Slot and out through the door as
3. seen 2237 0061 Power Cord United States plug eese 2237 0007 Print Head Assembly nene nennen nennen 2111 0175 Br Part Number Roll Paper 150 length rennen nneennnns 2316 0001 Roll FF Paper 150 roll 6 1 4 Perf Intervals s 2316 0013 Fan Fold Paper 8 75 x 6 25 inch 800 sheet box see 2316 0011 Roll Matte Film 117 length cet ero e ter tete ia 2316 0009 III mE Part Number USB Adapter Klt a cieli edere EE de ve ORT d an in lie 2012 0030 Paper Tray Bottom feed tray for 840DL G and 820DL G esses 2320 0014 Descriptio m Part Number Driver Installation Guide Win2000 XP 1028 0061 Driver User Guide Win2000 XP 1028 0062 Self Service Guide 840DL G DT Chassis eee 1028 0073 Self Service Guide 820DL G DT Chassis eee 1028 0075 Self Service Guide 820G DT Chassis eee 1028 0077 Self Service Guide 810 DT Chassis sese 1028 0079 System Administrators Guide ii 1028 0063 Windows drivers are available from the Printrex Web Site Please refer to www printrex com drivers htm Printrex Inc 276 East Gish Road San Jose CA 95112 4703 USA Telephone 408 573 1200 Fax 408 573 1600 E mail info printrex com DT Chassis Printers Plotters Safety Restriction on Use G
4. DT Chassis Printers Plotters System Setup 2 2 Operati ng Syste m The majority of Printrex customers use our printers with computing equipment that functions with the support of an operating system Microsoft Windows XP and Windows 2000 are Setup the most prevalent systems in current use In order to provide the best quality of printed output and most convenient user interface Printrex continually reviews and updates drivers for these platforms The consumer operating systems Windows 95 98 and ME are in the twilight of support by Microsoft and are therefore supported at a lower priority by Printrex as well Specific issues regarding current drivers for these platforms may be referred to Printrex technical support for correction custom feature additions will be addressed on a per request basis The paragraphs below apply to users installing printers by connecting directly to the computer in use For connecting to a network see the following section on Network Setup Windows 2000 XP Because drivers for these platforms are subject to periodic updates visit the Printrex website www printrex com drivers htm and download the most recent drivers Expand the compressed file onto a floppy disk and open the Printers folder Start Settings Printers Start the Add Printer wizard and follow the instructions selecting Have Disk when prompted for Manufacturers and Printers After completing the wizard right click
5. shown Observe the orientation of the Forms Mark for correct top of form operation Position 11 inch forms even with the ends of the paper guides for correct position Center API forms between the ends of Paper Guides Forms Mark Note The paper carrier must be installed to position the paper over the paper empty sensor and the form mark sensor DT Chassis Printers Plotters Operation 3 3 Tearing Paper There are two tear bars one on the bottom of the front door for tearing up and one on the printer housing for tearing down Pull up or down at approximately a 45 angle and slightly to the right or left to tear the paper Forms Marks The forms mark sensor is located in the front right side of the printer Be sure the paper is loaded as shown below for correct top of form TOF detection Also be sure the paper size is correctly selected in the Windows driver A listing of media providers that supply paper with the specified form marker location can be found on the Printrex web site www printrex com Most other media suppliers can supply compatibly marked forms provided they receive the marker specifications shown to the right ZA NUUS Insert into printer Perforation Uncoated side of paper Coated side of paper Forms mark Perforation Forms Mark Running Self Test To perform self test press and hold the PAPER ADVANCE button while turning on power The PAPER ADVANCE button may be
6. door latches 2100 Under Voltage The internal DC supply voltage is too low to print properly Service is generally required to clear this condition 22 Over Voltage The internal DC supply voltage is too high to print properly Service is generally required to clear this condition 230 Under Temperature The thermal head is too cold to print properly Cleared when the ambient temperature sufficiently increases 24 Over Temperature The thermal head is overheated Cleared when the thermal head cools off NOTE 1 Model 810 does not indicate an Under Voltage or an Under Temperature condition The model 810 printer will print as best as possible given the voltage or temperature is lower than nominally expected This section lists a few common questions that are received by Printrex support staff and the answers most likely to fix the problem For further information see the Printrex System Administrator s Guide 1 The printer seems to be working but nothing is printed The thermal paper has one side that has a thermal sensitive coating while the other side is not coated Be sure the thermally coated side is facing upward as the paper is exiting the printer 2 My printer is too slow What s wrong Windows XP 2000 NT4 These operating systems do not support high speed data transfer using the default Microsoft parallel port driver Printrex recommends using a USB to Parallel converter cable when connecting the printer directly to PCs usi
7. released after self test has started In self test the ERROR indicator lights and a printout of model interface type firmware version and other various test patterns is started The test printout will stop after the last test pattern is printed and the printer will exit self test and return to normal operating mode There are times when it is useful to have the test pattern repeated If the PAPER ADVANCE button is held while the first self test pattern is finishing the printer will enter a repeating self test mode where the entire self test pattern is repeated until the unit is powered off DT Chassis Printers Plotters Operation Advancing Paper Printing Clearing a Paper Jam Additional Controls 3 4 After loading paper or any time you wish to advance paper press the Paper Advance button on the front panel The printer will feed paper as long as the button is pressed but will stop when either of two conditions is met e Ifthe paper has form markers printed on the back surface the printer will stop when a marker is detected e The logical page length has passed without a form marker being seen The power up default page length is 16 7 inches This length may be changed by sending the printer control codes in software Releasing the button and pressing again repeats the cycle of feeding and stopping When print jobs are sent to the printer continuously there is no mechanical duty cycle limitation some users report 10 ho
8. B one hundred million 108 pulses of an individual print element approximately 12 7 km of converted printout for any given print element Except as expressly provided above the hardware and accompanying written materials including the User s Guide are provided as is without warranty of any kind including the implied warranties of merchantability and fitness for a particular purpose even if Printrex has been advised of that purpose In no event will Printrex be liable for any direct indirect consequential or incidental damages arising out of the use of or inability to use such product even if Printrex has been advised of the possibility of such damages Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the above limitation may not apply Service Pol icy Following the warranty period Printrex will repair defective products and will charge a fee to cover handling and service costs based on Printrex s then current price schedule Obtaining Service Before returning a failed unit the buyer must first obtain a Return Material Authorization RMA number by contacting Printrex s Customer Service The RMA number should be prominently displayed on the outside of the returned package and on the accompanying packing list Printrex cannot be held responsible for any package returned without an RMA number The model and serial number of the printer is on the chassis label located on th
9. PRINTRERR USER GUIDE DT Chassis Industrial Printers Plotters Model 840DL G 820DL G 8206 810 Desk Top DT Chassis Table of Contents Introduction OVCIVIEW ilaele 1 1 Package Contents 4 cnet ato 1 2 Getting Famlliat i tese e ertet aaa 1 3 7 System Setup EMO T UP sci 2 1 Connecting the Parallel Interface Cable en 2 1 Connecting the Power Cord i 2 1 Operating System Set Piss esce cod teet eer aaa n 2 2 Network Setup icsd m R 2 3 3 Operation ladies 3 1 IDEAE 3 3 Forms Marks 3 3 INCIPIT MIS c aL appaia iaia ia 3 3 AVANCE PApeliostimaga ant 3 4 Prete 3 4 Glearinp a paper Al ina 3 4 Additional Controls via Windows enn 3 4 Errors and Error handling i5 ette three ete a Hn OP HR Ede ees 3 5 Troubleshooting eter ee Eee rte o t e e eerte dotted erts 3 5 4 Care Cleaning General acliai 4 1 Protecting the Thermal Head iraniana 4 1 Cleaning the Thermal Head ani 4 1 Cleaning th ForniSensGe 12 aaa alari 4 1 L ong Termi Storage sicula iaia 4 1 5 Service Support VWETLE TA CARRA E E EE 5 1 Service POLICY uti a a 5 1 Obtaining Service nata aaa e 5 1 Self SERVICE narrati ir 5 1 SEVICE C OMOT siii iii M 5 2 Spare Parts aiar 5 2 SUDDIIes tom i iii toast NIMIUM iii 5 2 ACCESSOMNEOS sii
10. allel cable or the printer driver that is being used Be sure the parallel cable is appropriately connected see section Connecting the Parallel Cable Also be sure the printer driver is for the specific model printer that is being used 7 Some times the fan fold paper skews to one side or the other How do I correct this The Printrex printers are designed to work with a wide variety of media A paper skewing problem is P a pro A A 24 normally corrected by realigning the paper This LA e is done by opening the door straightening the paper and closing the door We have found however that under some conditions generally with very thin paper the problem may persist If this is the case we suggest threading the paper over a full internal roll of paper as shown to remedy the situation DT Chassis Printers Plotters Care and Cleaning 4 1 General Cleaning Protecting the Thermal Head Cleaning The Thermal Head Cleaning The Form Sensor Long Term Storage There is no regular cleaning required for proper operation of the printer however the printer surfaces are designed and manufactured to permit cleaning with the following cleaning agents e Isopropyl alcohol e Ammonia e Chlorine bleach 1 10 concentration with water e Hexachlorophene PhisoHex e Glutaraldehyde Cidex It is recommended that a soft cloth dampened with the cleaning agent be used to clean the surfac
11. e rear of the printer Please have this information available when service is required The user is responsible for packing the failed product in original or equivalent packaging for shipment and for the charges to ship the failed product to Printrex Printrex is responsible for charges to ship the repaired or replaced product if under warranty If any charge to you is involved Printrex at its sole option will bill you or return the product C O D Self Service Printrex recognizes that some customers have service departments that are capable of servicing the Printrex products For this case Printrex offers a Self Service Reference This reference includes assembly drawings with bills of material so that replaceable internal components can be identified and ordered Please contact Printrex Customer Service to obtain a Self Service Reference for your product s For self service the owner assumes the risk of damage to the unit and may violate the warranty DT Chassis Printers Plotters Support Service 5 2 Service Centers Spare Parts Supplies Accessories Additional Documentation Windows Drivers Contact Information A list of service centers are available from the Printrex web site Please refer to www printrex com Description ria Part Number Paper Carrier sita 2111 0189 Paper RO otia ine ep Pedido aa 2012 0008 Power Cord Central Europe plug ii 2237 0004 Power Cord United Kingdom plug
12. ed 1 Error Indicator Indicates error conditions see Errors and Error Handling 4 Form Sensor Window Form detector window to view form mark 5 Front Panel Operator controls and indicators 1 Model Label Indicates the installed print engine model 1 Paper Advance Button Advance paper and used to enter self test 4 Paper Empty Indicator Indicates a paper empty condition 4 Paper Empty Switch Paper empty detection switch 5 Paper Rod Center spindle for internal roll paper supply 1 Paper Carrier Internal roll paper holder 1 Paper Tear Edge Paper tearing bar 1 Parallel Interface Connector High speed parallel interface connector to host computer 2 Platen Printer platen roller 5 Power Entry Module IEC power entry module for power entry 2 Power Indicator Indicates power is applied to the printer 4 Power Switch Controls power to the printer 2 DT Chassis Printers Plotters Paper Tear Edges Door Latches Paper Carrier Paper Rod Introduction Getting Familiar 1 4 Continued Figure 2 Power Switch pr nee Power Entry Module Chassis Parallel Label Interface Connector Figure 3 Paper Advance PAPER Bottom Feed Slot Button ADVANCE 840DL G and 820DL G only Figure 4 Paper Empty Indicator PAPER EMPTY Error error Indicator E POWER Figure 5 LY Chassis not shown Power Indicator a N O Print Head Assembly of oi oi Paper Empty Switch Platen DT Chassis Printers Plotters
13. es of the printer Do NOT submerse or allow spills onto or in the product The thermal head incorporates a protective glaze coating and is generally resistant to harsh environments however the following precautions should be taken regarding the thermal head surface e Do not allow the thermal head to come in contact with sharp or hard objects e Do not allow thermal paper debris to accumulate on the thermal head e Do not allow condensation to accumulate on the thermal head e Use only Printrex approved thermal paper e Do not expose the thermal head to abrasive cleansers Paper dust or other foreign material may occasionally accumulate on the thermal print head This will be indicated by light print or no print in a narrow band down the length of the paper In order to eliminate the thermal paper debris buildup it is recommended to use a soft cloth moistened with one of the following cleaning agents e Isopropyl alcohol e Ethanol A light wiping along the length of the print head is adequate Allow the print head to dry before resuming printing It can be wiped dry with a soft clean cloth Do NOT submerse or allow spills onto the thermal head Paper dust or other foreign material may occasionally accumulate on the form sensor This will be indicated by missing the top of form position some time after it has been correctly stopping at the top of form The form sensor can be cleaned with an aerosol air spray or soft bristled brush It is
14. ess your concerns please contact Printrex support see Contact Information and we will make every effort to provide a solution Refer to the following table for the discriminating DT Chassis features Model 840DL G 820DL G 820G 810 Print Speed ips 4 2 2 1 Integrated Internal Roll Y Y P4 4 Bottom Feed Fan fold Y Y 7 Film Mylar Media Support Y Y Y Y Win95 98 ME and Win2000 XP Support Y Y Y Y Vertical Line Adjustment Y Y Y Y Extended Media Controls Y Y Y 32 Level Gray Scale Printing Y Y Y Autorange 115 220VAC Power Y Y P4 4 Fan Cooled Y E CE Certification ITE Safety and EMC Y Y Y Y FCC Class A Y Y Y Y Firmware Software The Firmware Software resident in the Printer is owned by Printrex or its suppliers and is Information licensed for used only on a single printer in the user s Trade or Business The User agrees not to and not to authorize or permit any other person or party to duplicate or copy the Firmware or the information contained in the nonvolatile or programmable memory The firmware Software is protected by applicable copyright laws and Printrex retains all rights not expressly granted In no event will Printrex or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arising out of the use or inability to use the Firmware Software Copyright Information Windows and Windows NT are trademarks a
15. i lea ei 5 2 Additional Documentation ii 5 2 Windows Drivers MC 5 2 Contact Iniormation issi iaia 5 2 6 Safety Restriction Orn USE lai 6 1 Grounding eee 6 1 qu aC lC E A eco 6 1 Serviceability i 6 1 Regulatory Compliance i 6 1 Technical General Specifications piera 7 1 Specifications Performance iaia aaa 7 1 Forms Compatibility rre rtr gag dirai aa 7 1 Environmental aiar 7 1 Repulatorvezaris ine iaia 7 1 DT Chassis Printers Plotters Introduction 1 1 Ove rview This User Guide describes the general operation and care of the DT Desk Top Chassis series of industrial printers plotters The specific DT Chassis models covered by this guide are the 840 DL G 820 DL G 820G and 810 These products are designed for use in a variety of environments including rugged mobile data logging and exploration systems While highly durable and reliable in service best performance and product life will be assured if some degree of care is taken when installing the printers and when providing routine maintenance Reading the following sections describing the setup operation and basic care of the printer will very likely answer questions you might have regarding these aspects of using Printrex products Should you have further questions more information is available as described in the Additional Documentation section of this guide If the documentation fails to addr
16. ing multiple printer pages In this case set the printer page size to the paper s page size 8 75 x 6 25 half page and Paint will generate as many printer pages as needed to print the log In most of the larger geotechnical organizations proprietary viewers have been written for internal use by authorized staff and customers Remarkably there are very few options for other users of TIFF log files who are not using Windows XP or who find the XP Paint application too primitive Printrex welcomes comments regarding requirements and features for log viewing tools for possible development of a viewer application for our customers 5 Every time I start my program I have to change printer settings How do I change the default driver settings In Windows 95 98 ME go to the Start Settings Printers folder Right click on the printer icon and select Properties In Windows NT4 right click on the printer and select Document Defaults not Properties In Windows XP 2000 right click on the printer and select Printing Preferences If you select Properties go to the General tab and click the Printing Preferences button In Windows NT4 2000 XP changes to the printer settings done from within an application are generally not saved unless some unusual program coding is done 6 Self test prints out OK but when I print from the computer I get garbage Common problems for this symptom are the par
17. intentionally minimal This ensures that one user s print jobs in a network environment are not ruined by other users manually making unannounced changes to printer settings The Printrex Windows drivers send control codes to the printer for each print job so it is important to check driver settings before printing Note that some geotechnical applications bypass the Windows drivers and provide a limited subset of printer controls Check with your application s documentation to determine if this is the case If so settings made in the Windows driver will not affect printing from these applications DT Chassis Printers Plotters Operation Errors and Error Handling Troubleshooting 3 5 The Error Indicator on the Front Panel indicates an error condition of the printer This indication is in the form of a two digit error code expressed as a series of long flashes for the tens digit then short flashes for the ones digit The tens digit flash is twice as long as the ones digit flash Example One long flash followed by two short flashes indicates an error code of 12 Door Open The Error Indicator will continue to flash the error code while the error condition exists Refer to the following table for a list of error codes and their meaning ERROR CODE NAME DESCRIPTION 11 Paper Empty A paper empty condition exists Cleared by loading paper 12 Door Open One or both of the Door Latches are unlatched Cleared by latching both
18. ional Documentation section of this guide First be sure to use a high quality cable The cable should be marked IEEE 1284 to indicate compliance with this communications standard Inexpensive cables are electrically inferior and can result in unnecessary communications errors Connect the 25 pin connector end of the cable to the parallel port of the computer Use the screw locks to secure the cable but do not tighten excessively Make sure the printer power is off then plug the Centronics 36 pin connector end of the cable into the printer and engage the spring clips to lock the connector Avoid making any other connections between computer and printer whether to add extension cables or to install daisy chain disk drives or scanners Integrity of communications is greatly degraded when these items are in the signal path For other installation and connection options please refer to the Printrex System Administrator s Guide First turn Power Switch to the off position the off position is shown by the international symbol O Connect the IEC female end of the cord to the power connector on the rear of the printer chassis Plug the male connector into a properly grounded three pin AC main power outlet Do not use a cheater connector in order to use an inexpensive two wire outlet or extension cord This defeats the grounding protection of the product and may introduce a serious electrocution hazard in wet environments
19. located just under the form sensor window With the paper door closed the thermal head applies a considerable pressure on the platen approximately 8 kg If the printer is stored for long periods of time with the paper door closed especially in cold temperatures it is possible that a slight flat area is induced in the platen It is recommended the paper door be kept in an unlatched condition for extended periods of storage Note The condition of a flat spot on the platen is not permanent and the platen will return to it s normal roundness after 10 or so minutes of resumed operation DT Chassis Printers Plotters Support Service 5 1 Warranty Printrex products are warranted to be free from failures due to defects in material and workmanship for twelve 12 months from the date of purchase During this 12 month period Printrex will at its sole discretion replace or repair at no charge the product which in its opinion is defective If the failed product has been modified without Printrex s consent or if the failure is the result of misuse abuse or misapplication Printrex has no obligation to repair or replace the failed product Consumables Warranty Printrex warrants that the thermal print head will be free from defects for the Expected Life of the printhead but not more than one 1 year from the date of purchase The Expected Life of the printhead is considered to be the lesser of A fifty 50 kilometers of delivered media or
20. nd Microsoft is a registered trademark of Microsoft Corporation Ethernet is a registered trademark of Xerox Corporation All other brand and product names are trademarks service marks registered trademarks or registered service marks of their respective companies DT Chassis Printers Plotters Introduction 1 2 Package Co ntents You should find the following items when unpacking your printer If any of these items are not found with the printer please contact Printrex Customer Service e DT Chassis Printer US SUS suffix e Power Cord one of the three US UK or Central Europe plug type according to the order number suffix Central Europe SCE suffix United Kingdom SUK suffix e This Manual There is also a styrene spacer that keeps the print head pressure off the platen during shipment and storage This spacer is not required for operation and can be discarded DT Chassis Printers Plotters Introduction Getting Familiar Feature Description Table 1 3 Refer to the Feature Description TableFigures 1 through 4 to familiarize yourself with the features of the printer The names of these features will be used throughout this guide FEATURE DESCRIPTION FIGURE Bottom Feed Slot Paper entrance slot for bottom paper feed applications 3 Chassis Label Indicates Part Number Revision Full Model and Serial Number 2 Door Latches For opening and latching clos
21. ng these operating systems Windows 95 98 ME Check the parallel port settings in the BIOS and be sure it s set to ECP mode 3 I m using fanfold paper with form markers but the printer stops in the wrong place What driver settings should I use Be sure to set the Paper Size to the actual size of the paper 8 75 x 6 25 and enable End of Job Form Feed Also see that the Form Marker setting in Windows XP 2000 driver matches the actual printed location of the marker Check that the paper is loaded correctly looking at the front of the printer the marker should be on the right side on the bottom of the paper DT Chassis Printers Plotters Operation Troubleshooting Continued 3 6 4 I m trying to print TIFF files but the printed output is clipped off How do I print the whole log This question has come from the geotechnical community frequently over the last several years Commonly users view TIFF logs in Windows Imaging the free viewer provided in the Programs Accessories folder Unfortunately this is a single page application it is designed for simple photograph size viewing and printing Further the Windows printing subsystem prior to Windows 2000 limited printer pages to 32 766 raster lines approximately 163 inches long for the Printrex printers so the longest log that could be printed from Imaging was just 13 feet long In Windows XP the Imaging applet was replaced by a new Paint applet that does print us
22. nts as needed for paper size media type and other features For further information on installation see publication 1028 0063 Printrex System Administrator s Guide DT Chassis Printers Plotters System Setup 2 3 UNIX and Other Operating At this time Printrex does not distribute filter files for UNIX and UNIX type platforms Systems Users of applications designed for use on these systems are advised to contact the application vendor for assistance with setup Network Setu p Many permutations of network connections and configurations exist It is well worth taking some time to design the installation with consideration to future expansion and updates When connecting the printer within a mixed environment there are additional choices available and decisions to be made Hardware print server boxes provide multi protocol support for numerous platform configurations and communications standards Refer to publication 1028 0063 Printrex System Administrators Guide for further information DT Chassis Printers Plotters Operation Loading Paper Loading An Internal Roll 3 1 Unlock the door of the printer by 1 Unlock Door pressing on the open circles printed on a the two latches at the lower corners of oe gt the door Pull up on the latches to open the door 2 Remove Paper Holder Remove the paper carrier from the printer and remove the paper rod from the carrier Slip the empty core off the paper rod
23. o 2 inch sec Print Speed 810 i 0 5 to 1 inch sec Horizontal Resolution essere ene 203 dpi 8 dots mm Vertical Resolution i 203 dpi 8 dots mm Forms Overall Forms Width ui 8 75 inch 222 mm CN Internal Roll Capacity 2 6 inch 66 mm diameter roll Compatibility For 840DL G and 820DL G Bottom Feed Roll Capacity sess 5 inch 152 mm diameter roll Bottom Feed Fan fold Capacity 18 inch 457 mm stack height Forms Mark eta eite tenete See Section 3 3 for forms mark specifications I Storage Temperature i 40 C 40 F to 60 C 140 F Environmental Operating Temperature non condensing 5 C 41 F to 40 C 104 F Shock amp Vibration non operational ii 3G 0 to 50 Hz 3 axes Environmental Ingress IEG 5 29 cicer tret ee e een Xp qaad IP54 Regulatory c ITE Directive Edition 2 FCC Class A Information in this document is subject to change without notice and does not represent a commitment on the part of Printrex Inc No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of Printrex Inc All rights reserved Printed in the United States of America O Cop
24. on the new printer icon in the Printers folder and select Printing Preferences Click the Advanced button to display the Advanced Options dialog This determines the default settings of the printer Most users will wish to change the Paper Size from Letter to the actual form loaded in the printer as well as the Media Selection and Form Marker Type Other settings may need adjustment as well depending on application For further information on installation see publication 1028 0061 Printrex Driver Installation Guide After installation publication 1028 0062 Printrex Windows Driver User Guide may be used as a reference in applying the driver settings needed for a particular printing task Many different types of applications can be accommodated by the drivers using a variety of media While the default control values are a good starting point for most print jobs many users will wish to fine tune driver settings to obtain the best quality possible Windows 95 98 ME First check the Printrex website for updated driver versions www printrex com drivers htm After extracting the compressed driver files to a floppy disk go to the Start Settings Printers folder and double click Add Printer Proceed with installation and click the Have Disk button when the Manufacturer Model dialog is displayed When the wizard finishes right click on the printer icon and select Properties Make adjustme
25. rounding Power Cord Serviceability Regulatory Compliance 6 1 Use this equipment only for its intended use as described in this guide e Do not use power supplied outside the specified voltage hertz range e Do not block any openings on the equipment e Do not use corrosive chemicals or vapors on the equipment e Do not expose equipment to rain or spills or moisture This equipment must be grounded to conform with the normative safety standards Connect only to a properly grounded outlet The power cord supplied with the equipment is rated and approved for service to this equipment Do not operate the equipment if it has a damaged power cord or plug Do not immerse the power cord or plug in water e Do not use a power cord other than that supplied with the equipment There are no user serviceable parts inside the equipment Refer all service to a qualified service technician FCC Compliance This unit has been tested and found to comply with the limits for a Class A digital device pursuantto Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely
26. to cause harmful interference in which case the user will be required to correct the interference at his own expense CE Compliance The manufacturer declares that this product conforms to the following standards or other normative documents EMC EN 55022 1994 Limits and Methods of Measurements of Radio Interference Characteristics of Information Technology Equipment Class A including amendments A1 1995 A2 1997 EN 50024 1998 Limits and method of measurement of Immunity characteristics of Information technology equipment Safety EN 60950 1992 Safety of information technology equipment including electrical business equipment including amendments A1 1993 A2 1993 A3 1995 A4 1997 A11 1997 DT Chassis Printers Plotters Technical Specifications 7 1 General Power Requirements 840DL G 100 240 VAC 500 VA 50 60Hz i Power Requirements 820DL G and 8200 100 240 VAC 240 VA 50 60Hz Specifications Power Requirements 810 se 100 240 VAC 150 VA 50 60Hz Height e 4 5 inch 114 mm AMORE ETT m 12 2 inch 310 mm BIS D deans 12 4 inch 315 mm Unit Welglit m ertet reci tee a cdit RE I e E d DUE SP dE 14 Ibs 6 4 kg Shipping Weight eerte tee teta ete ea iaia adi 18 Ibs 8 2 kg irr DADA High Speed Parallel Performance Print Speed 840 DUG pranzare 0 5 to 4 inch sec Print Speed 820DL G and 820G sse 0 5 t
27. urs a day of nonstop printing as normal usage However if the print data contains an unusually high proportion of black areas the printer may go into an over temperature condition This may also occur when printing less dense print jobs if the ambient temperature is very high Refer to the following section on Errors and Error Handling for information on the front panel indication of temperature errors Recovery from temperature errors is automatic and needs no user action to resume printing If paper has been loaded askew or has been torn off forcefully or is damp the paper may feed abnormally and wrap around the platen roller These occurrences are extremely rare but it is important to know the following method of clearing the jam e Turn off power to the printer e Open the printer door and remove the paper holder and roller e Tear off the incoming paper either from the roll or fanfold supply e Pull on the free end of paper with one hand while turning the platen roller with the other hand to unroll paper from the platen e Do not use a razor knife or sharp object of any kind to cut the paper off of the platen roller Nicking or cutting the roller surface will result in worsening damage to the platen with continued use of the printer e Be very careful not to damage the print head that is exposed on the underside of the door This should not be an issue if only bare hands are used to free the paper The Front Panel controls are
28. yright 2003 by Printrex Inc Part Number 1028 0071 Rev 1 Printrex e 276 East Gish Road San Jose CA 95112 4703 Ph 408 573 1200 Fax 408 573 1600 www printrex com
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