PORT SmartConnect Smart Connect Digital Adapter User's Manual
Contents
1. and redial 9 plus 1 800 or 1 888 Push and release the LEARN button The Green Learn light will start flashing Figure 4 Wait 2 3 seconds The Green Learn light will go out telling you that SmartConnect has successfully learned your phone gi ON 7 Turn the LEARN button collar back to the locked position SmartConnect is NOW T ell _ ready to use Figure 6 eae aS A pia SMARTHINT i i gt f fii i SEN TD If you have trouble setting i eh F A Ke j i j eo SmartConnect to work i pi E T pl ia w with your phone S e Re check connections page 2 i Al T E e Repeat LEARN procedure above Fi i e Still having difficulty Call i Tech Support 503 684 3147 Please Note e f it does not learn successfully the Learn light will begin flashing orange See Troubleshooting section for help e Handset must be off hook out of the handset cradle to use your teleconferencing unit or modem with SmartConnect How to Use SmartConnect With a PC Modem SmartConnect lets you use your PC modem even if you don t have an analog line where you need one Just connect SmartConnect between your modem and any digital or analog phone with a modular handset cord If you are using a modem your computer s software may have to be reset for manual transmission Refer to your modem User Guide for manual setup instructions SENDING DATA AND FAXES WITH SMARTCONNECT You can send data and faxes2. Connect e Edit Number Here three commas e Speed 57600bps e Network AOL Net 5 Click OK 6 Click DEVICES modems etc tab 7 Highlight modem type then click EDIT 8 Within the Edit screen click EDIT COMMANDS 9 Change Custom Modem Profile Dial Prefix line to ATX3DT 10 Click OK twice then click CLOSE and you will return to the AOL Dial Up window 11 You are ready to connect Please see dialing instructions Regulatory FCC INFORMATION Your new SmartConnect Digital Adapter complies with Part 68 of the FCC Rules Your local telephone company may need to know the compliance information which may include the Registration Number Ringer Equivalence Number REN USOC phone jack type and other information You ll find this info on the underside of SmartConnect TELEPHONE PROBLEMS If you experience problems with SmartConnect disconnect it from the phone jack If the trouble disappears your unit may need repair or adjustment In this case the FCC requires that the product not be used and remain unplugged from the telephone line until the problem has been corrected If after disconnecting the unit from the phone jack the trouble still exists contact your phone company s repair department NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful int
3. LECONFERENCER e To answer or place calls through USING SMARTCONNECT the teleconferencer it must be a Check Figure 1 to be sure that SmartConnect has turned on and you must lift been properly connected to your phone and your phones handset teleconferencer o f the teleconferencer is off b Press your teleconferencer s ON button your phone will operate in the usual manner SmartConnect s In Use light should come on c Lift your phone s handset and set it on the desk If you change phones you must You should hear dial tone through your reset SmartConnect to work with teleconferencer the new telephone Repeat the LEARN procedure in Step 2 Set SmartConnect to Learn Your Telephone d Place a call as usual using your teleconferencer s keypad With some phones it may be necessary to use the telephone keypad to dial Set SmartConnect to Learn Your Telephone step 2 n Find the LEARN button on the top of SmartConnect Turn the LEARN button collar from the locked position to the unlocked position Figure 3 N we Make sure no devices are connected to SmartConnect s VOICE DATA port If a device is connected disconnect it for the duration of the learning process aN Lift the telephone handset and place it on your desk Get an OUTSIDE line and dial tone Note You may have to dial 9 or press a special key Figure 5 If no dial tone after dialing 9 hang up
4. PORT LIMITED ONE YEAR WARRANTY PORT warrants PORT accessories to be free from defects in materials or workmanship for O T one year If your PORT accessory proves defective in materials or workmanship during this period we will promptly repair or replace it This warranty does not cover accidental damage wear and tear or consequential or incidental loss Under no conditions is PORT liable for loss or damage to a computer nor loss of or damage to programs records or data nor any consequential or incidental damages even if PORT has been informed of _ a SMARTCONNECT DIGITAL W ADAPTER Norwalk CT 06855 Tel 503 684 3147 Mon Fri 8 a m 8 p m ET WWW http www port com email techsupport port com Wee FEE FOLLOW THE SETUP PROCEDURE IN THIS USER GUIDE WHENEVER PORT Inc 1999 Printed on recycled and recyclable paper 264992 YOU MOVE SMARTCONNECT TO A DIFFERENT TELEPHONE About Your New SmartConnect Congratulations on purchasing SmartConnect provides these SmartConnect a universally compatible additional features communication device for executives e Compact durable and lightweight design mobile professionals and office workgroups allows SmartConnect to go anywhere SmartConnect lets you connect your tele e Small footprint conferencing unit or modem to virtually any Smart Interface Technology Learnit digital phone set multi line key system or ensures universal compatibility with hotel telepho
5. cause a dial tone timeout To avoid this timeout convert the document to a fax format before lifting the handset or wait until the software indicates its ready to dial before lifting the handset SETUP FOR USE WITH WINDOWS WINDOWS 95 WINDOWS 98 1 Open the My Computer icon usually located in upper left corner of desktop 2 Within the My Computer screen select the Dial Up Networking icon 3 Then click MAKE NEW CONNECTION Name the new connection SmartConnect If changing a Dial Up connection already created then Right Click on the Dial Up icon to be changed and select Properties 4 Make sure your modem type is displayed and then click CONFIGURE 5 Within modem properties set Maximum Speed to 38400 or 57600 setting it at 115200 may cause problems 6 Click on the CONNECTION tab 7 Uncheck the Wait for dial tone before dialing box 8 Click on the ADVANCED button 9 In extra settings type in X3 10 Click OK twice and you will return to Make New Connection screen 11 Click NEXT The computer will ask you to enter phone number Enter the number cc gt of the computer you are dialing up or three commas if you are dialing manually 12 Click NEXT then FINISH This will return you to Dial Up Networking screen 13 You are ready to connect Please see dialing instructions WINDOWS NT 4 0 1 Open the My Computer icon usually located in upper left corner of desktop Within My Com
6. connections are correct for your device IMPORTANT Follow the setup procedure in this User Guide whenever you move SmartConnect to a different telephone Figure 2 Troubleshooting Poor transmit or receive quality 1 Did SmartConnect learn the characteristics of your phone 2 Did you get an outside line during setup Review Step 2 of the installation instructions 3 Did you try all of the Transmit Level switch settings I II II 4 Did you try adjusting the volume on your phone or teleconferencing device Learn light flashing green SmartConnect is trying to learn your phone Check Step 2 of the installation instructions to be sure 1 You have an outside line 2 You ve taken the handset off the phone cradle If so 3 Unplug then reconnect SmartConnect s power cord 4 Repeat Step 2 of the installation instructions If you are still having trouble call Learn light flashing orange Technical Support SmartConnect did not learn your phone successfully 503 684 3147 1 Check your phone and handset connections 2 Unplug then reconnect SmartConnect s power cord 3 Repeat Step 2 of the installation instructions Unit dead no transmit or receive 1 Has the unit been installed correctly For teleconferencing make sure setup looks like Figure 1 For PC modem make sure setup looks like Figure 2 Did you remove the handset from the cradle and set it on the desk Did you get an outside line Is SmartC
7. erference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or tel evision reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or locate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help SmartConnect Model CMD0450 C Tested to Comply with FCC Part 15 Class B JUs a CE FOR HOME OR OFFICE USE Preset dently
8. ne in seconds SmartConnect is virtually any North American business fully compatible with all modems and can telep h One support connections up to 56K Note Actual sy installation and user setup connect speed can be limited by the phone e Jransmit switch adjusts speaking volumes system or PBX you are calling through and Online light indicates when VOICE DATA may be slower than a standard analog port Is In Use connection typically handled by your modem Connect SmartConnect to Your Telephone Step WARNING Do not plug SmartConnect directly into phone line you may damage equipment If you will be using SmartConnect with a Teleconferencing device see Figure 1 POIROTOM cacyeeat E E A see Figure 2 1 Plug the AC power cord into SmartConnect s power jack and a standard wall outlet see Figures 1 amp 2 Conferencer 2 Unplug the curly telephone handset cord from the O LEARN telephone base Plug this cord into the HANDSET QA Y Button jack in front of SmartConnect s LEARN button under the ea picture 3 Plug SmartConnect s straight modular cord into the handset jack on your telephone s base 4 Plug the cord from your teleconferencing device or modem into SmartConnect s VOICE DATA jack labeled by Please Note The teleconferencer or modem analog device will need to be disconnected to complete the learning process 5 Check Figures 1 amp 2 to make sure the
9. onnect s In Use light lit For teleconferencing Did you turn your teleconferencer on For PC modem Did you set your PC modem for manual transmission a A amp N How to Use SmartConnect With a Teleconferencer SmartConnect lets you use your teleconferencer even if you don t have an analog line close by Just connect SmartConnect between your teleconferencer and any digital or analog telephone with a modular handset cord ADJUSTING SPEAKING VOLUME HOW LOUD YOU SOUND TO YOUR CALLER During setup in Step 2 SmartConnect adapted itself to work with your telephone After this step further adjustments to SmartConnect aren t normally needed However if teleconference callers say your voice is faint echoey or sounds like youre in a tunnel fine tune your phone s speaking volume as follows Find SmartConnect s 3 position switch marked TRANSMIT LEVEL l i TRANSMIT This switch controls your speaking volume Figure 8 LEVEL e The transmit volume control has 3 positions i IIN I lowest transmit volume set here if your voice has an echo or tunnel sound EE II standard setting for most conversations Figure 8 III highest transmit volume set here if your voice sounds faint If you are unable to optimize the performance of your teleconferencer using this switch you may need to reset the teleconferencer Please refer to the setup section of your teleconferencer user guide SMARTHINT OPERATING YOUR TE
10. ow 1 When the phone rings lift the handset and listen for incoming data tones 2 Begin the data or fax transmission Manual Answer or Receive mode Select the Manual Answer or Receive command using your PC s communications software Direct Connect or Local Terminal mode Type ATA and ENTER to establish modem connection 3 Place your handset on the desk and wait for confirmation that the data has been received 4 When finished end the call Manual Answer or Receive mode Use your Call Termination software feature Direct Connect or Local Terminal mode Type ATH and ENTER 5 Hang up the phone If your phone allows auto dialing follow these steps e Yoy must lift handset to use Modem 1 Prepare your modem to send a transmission e To restore your phone to normal 2 Lift the phone s handset and listen for dial tone use your modem must hang up Place the handset on the desk returning the disconnect after your transmission handset to its cradle will end the call is complete 3 Begin transmission by selecting SEND or e f you change phones you must ENTER on your PC reset SmartConnect to work with the 4 After successful completion of the data fax new phone Repeat the LEARN transmission end the call by selecting the END procedure described on page 3 or ENTER command on your PC then hang up e Some PC software takes a few the phone moments to prepare a document for transmission before dialing On some phones this may
11. puter screen click on the CONTROL PANEL icon Then click MODEM Highlight the modem you wish to use then click PROPERTIES Within modem properties set Maximum Speed to 38400 or 57600 setting it at 115200 may cause problems 6 Click on the CONNECTION tab 7 Uncheck the Wait for dial tone before dialing box 8 9 Oo AeA WwW N Click on the ADVANCED tab In extra settings type in X3 10 Continue clicking OK to return to the Dial Up Networking screen 11 You are ready to connect Please see dialing instructions SETUP FOR USE WITH AOL AOL 3 0 1 Open the AOL Dial Up window and click SETUP 2 Within Network and Modem Setup click CREATE LOCATION 3 Please enter the following information e Location SmartConnect cc Phone Number three commas e Modem Speed 38400bps e Network AOL Net 4 Click SAVE 5 Within Network and Modem Setup click SETUP MODEM 6 Then click on EDIT COMMANDS You may be prompted Do you wish to delete it and copy the current profile to the custom profile area Click OK 7 Change Custom Modem Profile Dial Prefix line to ATX3DT 8 Continue clicking OK until you return to the AOL Dial Up window 9 You are ready to connect Please see dialing instructions AOL 4 0 1 Open the AOL Dial Up window and click SETUP 2 Within AOL Setup screen click EXPERT SETUP 3 Click EXPERT ADD 4 Please enter the following information e Name Smart
12. with SmartConnect by manually dialing the numbers on your telephone keypad Note Many modems are set to wait for a dial tone before beginning data transmission This feature must be turned off or the modem cannot go off hook and start transmitting On most modems this feature can be turned off by resetting the DIAL command as shown below Change ATDT command line to ATX3DT Change phone number to dial three commas which will allow time for you to dial the phone number on the handset DIALING 1 Click SIGN ON connect or press ENTER on your computer to begin modem fax transmission 2 Remove the telephone handset from its cradle listen for a dial tone and place the handset on your desk Using your telephone keypad place a call to the destination modem fax If you experience problems where the communications software times out before the other modem fax answers try reversing steps 1 and 2 above 4 When your data has been sent successfully end the call by clicking SIGN OFF or DISCONNECT or by selecting the Stop or End function on your computer 5 Hang up the phone RECEIVING DATA AND FAX FILES To receive data or fax transmissions you must be present to answer incoming calls Most modems can operate in two Receive modes The first is typically known as Manual Answer or Receive mode The second is generally called Direct Connect or Local Terminal mode Choose your preferred mode of operation and follow the steps bel
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