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Planet Technology IKVM-1000 User's Manual

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1. ete ed 7912222 10 Connect Ethernet cable and or modem or both communication ports simulta neously depending on how you want to access IKVM 1000 LAN connection p To Modem Now you have finished the hardware installation of IKVM 1000 Chapter 3 Initial Configuration 3 1 Default Settings The communication interfaces of IKVM 1000 are all based on TCP IP It comes with the default settings as below IP auto configuration DHCP IP Address 192 168 1 1 disabled Note although there is a pre configured IP address in IKVM 1000 it is disabled by default To make the IP effective you must use psetup exe to locate the IKVM 1000 and change the IP auto configuration from DHCP to None Please refer to next subsection for detailed information 3 2 Configuration via Setup Utility By default the IKVM 1000 will obtain its IP address from a DHCP server in the network If a DHCP server is found it may provide a valid IP address gateway address and net mask Before you connect IKVM 1000 to your local network please make sure the corresponding configuration of your DHCP server is com pleted It is recommended to reserve a fixed IP assignment to the MAC address of the IKVM 1000 You can find the MAC address labeled on the bottom side of the metal housing If this initial configuration does not meet your local requirements use the setup tool to adjust
2. Reh iit EQUALS SLASH BACK SPACE ENTER CAPS LOCK v BACK SLASH LSHIFT SHIFT 62 RCTRL RSHIFT LCTRL CTRL LALT ALT SPACE ALTGR ESCAPE ESC F12 PRINTSCREEN SCROLL LOCK BREAK INSERT HOME PAGE UP DELETE END PAGE DOWN UP LEFT DOWN RIGHT NUM LOCK NUMPADO NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD 7 NUMPAD8 63 NUMPAD9 NUMPADPLUS NUMPAD PLUS NUMPAD NUMPADMUL NUMPAD MUL NUMPADMINUS NUMPAD MINUS NUMPADENTER WINDOWS MENU Table B 1 Key Names 64 Appendix Video Modes The table below lists the video modes IKVM 1000 supports Please don t use other custom video settings besides of these If done so IKVM 1000 may not be able to detect them 65
3. 32 5 2 KVM SeEIDnOgSs u u a 33 5 5 DEVICE Settings He 39 5 6 Maintfe nalri68 53 CHAPTER 58 APPENDIX A PIN ASSIGNMENTS nes 60 APPENDIX B KEY copzs nnnc 62 APPENDIX VIDEO MODES 4 4 1 2 4147442 4121 1 2 7 4 0 65 Chapter 1 Introduction With the innovative IP based technology PLANET has turned the conventional KVM switches into networking devices The IKVM 1000 captures digitizes and compresses video signal then transmits it with keyboard and mouse signals through IP network Multiple remote sites can monitor the same PC server simulta neously With SSL authentication and data encryption the IKVM 1000 provides a non intrusive solution for remote access and control The remote access and control software operates on its embedded processors only but not on mission critical servers so that there is no interference with server operation or decrease on the network performance Locally attaches to an analog KVM Server or PC and remote login for admini stration Ethernet port interface for LAN WAN access Controls any PC Server anywhere from anyplace Local console and fast remot
4. PLANET Networking amp Communication Single Port IP KVM IKVM 1000 User s Guide Copyright Copyright C 2004 PLANET Technology Corp All rights reserved The products and programs described in this User s Manual are licensed products of PLANET Technology This User s Manual contains proprietary information protected by copyright and this User s Manual and all accompanying hardware software and documen tation are copyrighted No part of this User s Manual may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form by any means by electronic or mechanical Including photocopying recording or information storage and retrieval systems for any purpose other than the purchaser s personal use and without the prior express written permission of PLANET Technology Disclaimer PLANET Technology does not warrant that the hardware will work properly in all environ ments and applications and makes no warranty and representation either implied or expressed with respect to the quality performance merchantability or fitness for a particu lar purpose PLANET has made every effort to ensure that this User s Manual is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occurred Information in this User s Manual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET assumes no responsibility
5. Warning there is currently no way to adjust the daylight saving time automatically So you have to set up the UTC offset twice a year properly to the local rules of your country 50 5 5 7 Event Log TT md moa d ga Pa mmm CYent Log largets Lx List Logging Enabled Entries shown per page Default 20 Clear internal lag Clear HFS Logging Enabled NFS server 7 NFSShae NFS Log File SMTP Logging Enabled SMTP sis Receiver Email Address Y sender Email Address OOO SHMP Logging Enabled Destination IP Y C Community Y mm pum um og um Gg us s ga pus ent Lod ASsignments 2 23 Event List Board Message F Security Remote Console v Host Contral Authentication M Aj yply Important events like a login failure or a firmware update are logged to a selection of logging destinations Each of those events belongs to an event group which can be activated separately 51 The common way to log events is to use the internal log list of the IKVM 1000 To show the log list click on Event Log on the Maintenance page In the Event Log Settings you can choose how many log entries are shown on each page Furthermore you can clear the log file here List logging enabled The common way to log events is to use the internal log list of the IKVM 1000 To show the log list click on Event Log on the Maintenance page
6. ot 1 diu F uum Pd Eug P EH Ph PRM oe Common name Organizational unit Organization locaity City otate Province 5 Country ISO code TTOL F x S Email EE Challenge password Confirm Challenge password Key length bits 1024 Create The IKVM 1000 uses the Secure Socket Layer SSL protocol for any encrypted network traffic between itself and a connected client During the connection establishment the IKVM 1000 has to expose its identity to a client using a cryptographic certificate Upon delivery this certificate and the underlying secret key is the same for all IKVM 1000 ever produced and certainly will not match the network configuration that will be applied to the IKVM 1000 by its user The certificate s underlying secret key is also used for securing the SSL handshake Hence this is a security risk but far better than no encryption at all However it is possible to generate and install a new certificate that is unique for a particular IKVM 1000 In order to do that the IKVM 1000 is able to generate a new cryptographic key and the associated Certificate Signing Request CSR that needs to be certified by a certification authority CA A certification authority verifies that you are the person who you claim you are and signs and issues a SSL certificate to you The following steps are necessary to create and install
7. HTTPS Default 443 HTTP pot Default 80 TELNET Default 23 Bandwidth Limit kbit s Enable TELNET access Disable Setup Protocol Apply Warning the initial configuration is usually done directly at the host system using the initial configuration procedure Changing the network settings of the IKVM 1000 might result in losing connection to it In case you change the settings remotely make sure that all the values are correct and you still have an option to access the IKVM 1000 IP auto configuration With this option you can control if the IKVM 1000 should fetch its network settings from a DHCP or BOOTP server For DHCP select dhcp and for BOOTP select bootp accordingly If you choose none then IP auto configuration is disabled IP address IP address in the usual dot notation Subnet Mask The net mask of the local network Gateway IP address 40 In case the IKVM 1000 should be accessible from networks other than the local one this IP address must be set to the local network router s IP address Primary DNS Server IP Address IP address of the primary Domain Name Server in dot notation This option may be left empty however the IKVM 1000 will not be able to perform name resolution Secondary DNS Server IP Address IP address of the secondary Domain Name Server in dot notation It will be used in case the Primary DNS Server cannot be contacted Re
8. If you check this box for the first time on your administration system and the appropriate Java plug in is not already installed on your system it will be downloaded and installed automatically However in order to make the installation possible you still need to answer the according dialogs with yes The download volume is around 11 Mbytes The advantage of downloading Sun s JVM lays in providing a stable and identical Java Virtual Machine across different platforms The Remote Console software is optimized for this JVM versions and offers wider range of functionality when run in SUN s JVM Miscellaneous Remote Console Settings Start in Monitor Mode oets the initial value for the monitor mode By default the monitor mode is off In case you switch it on the Remote Console window will be started in a read only mode Start in Exclusive Access Mode Enables the exclusive access mode immediately at Remote Console startup This forces the Remote Consoles of all other users to close No one can open the Remote Console at the same time again until this user disables the exclusive access or logs off 35 Hotkey Alt F12 Used for fast mouse synchronization Double Mouse mode and to free the grabbed mouse In single hause mode Click here for Help ga 4 Gud um eum m rece Button Key 1 confirm Ctrl Alt Delete Button Key
9. Pm n eyupnpoaralviouse Settings Hast Interface active PS2 To use the and or P7 interface you need a correct cabling between the managed host and the managing device If the managed hast has no USB Keyboard support in the BIOS and you have connected the USB cable only then you will have no remote keyboard access during the boot process of the hast If USB and 5 2 are both connected and you selected Auto as host interface then the card will choose USB if available or otherwise falls back ta Pole Keyboard Model Generic 104 PC USB Mouse 5 Windows 2000 ar newer Mouse speed Auto C Fixed scaling 1 1 00 Host Interface Enables a certain interface the mouse is connected to You can choose between Auto for automatic detection USB for an USB mouse and PS 2 for a PS 2 mouse Warning to use the USB and or PS 2 interface you need a correct cabling between the managed host and the managing device If the managed host has no USB keyboard support in the BIOS and you have connected the USB cable only then you will have no remote keyboard access during the boot process of the host If USB and PS 2 are both connected and you selected Auto as host interface then the card will select USB if available or otherwise falls back to PS 2 To get USB remote keyboard access during the boot process of the host the fol
10. Since the IKVM 1000 s system memory is used to save all the information the maximum number of possible log list entries is restricted to 1 000 events Every entry that exceeds this limit overrides the oldest one automatically Warning if the reset button on the HTML front end is used to restart the IKVM 1000 all logging information is saved permanently and is available after the IKVM 1000 has been started If the IKVM 1000 loses power or a hard reset is performed all logging data will be lost To avoid this use one of the following log methods NFS Logging enabled Define a NFS server where a directory or a static link have to be exported to write all logging data to a file that is located there To write logging data from more than one IKVM 1000 devices to only one NFS share you have to define a file name that is unique for each device When you change the NFS settings and press the button Apply the NFS share will be mounted immediately That means the NFS share and the NFS server must be filled with valid sources or you will get an error message SMTP Logging enabled With this option the IKVM 1000 is able to send Emails to an address given by the Email address text field in the Event Log oettings These mails contain the same description strings as the internal log file and the mail subject is filled with the event group of the occurred log event In order to use this log destination you have to specify a SMTP server that
11. 2 fo Button Key 3 PO Button Key 4 More entries Click here for Help Mouse hotkey Allows to specify a hotkey combination which starts either the mouse synchronization process if pressed in the Remote Console or is used to leave the single mouse mode Remote Console Button Keys Button Keys allow simulating keystrokes on the remote system that cannot be generated locally The reason for this might be a missing key or the fact that the local operating system of the Remote Console is unconditionally catching this keystroke already Typical examples are Control Alt Delete on Windows and DOS what is always caught Control Backspace on Linux for terminating X Server The syntax to define a new Button Key is as follows confirm lt keycode gt lt keycode gt confirm requests confirmation by a dialog box before the key strokes Will be sent to the remote host keycode is the key to be sent Multiple key codes can be concatenated with a plus or a minus sign The plus sign builds key combinations all keys will be pressed until a minus sign or the end of the combination is encountered In this case all pressed keys will be 36 released in reversed sequence So the minus sign builds single separate keypresses and releases The star inserts a pause with duration of 100 milliseconds 5 4 2 Keyboard Mouse j z FE a xd Bam sS
12. Dynamic DNS Server The IKVM 1000 card registers itself in the Dynamic DNS server at this time Check interval 43 This is the interval for reporting again to the Dynamic DNS server by the IKVM 1000 Warning the IKVM 1000 has its own independent real time clock Make sure the time setting of the IKVM 1000 is correct 5 5 3 Security ME Force HTTPS for Web access Encryption Of Try Farce Apply Force HTTPS If this option is enabled access to the web front end is only possible using an HTTPS connection The IKVM 1000 will not listen on the HTTP port for incoming connections In case you want to create your own SSL certificate that is used to identify the IKVM 1000 refer to next Certificate section KVM encryption This option controls the encryption of the RFB protocol RFB is used by the Remote Console to transmit both the screen data to the administrator machine and keyboard and mouse data back to the host set to no encryption will be used If set to Try the applet tries to make an encrypted connection In case connection establishment fails for any reason an unencrypted connection will be used If set to Force the applet tries to make an encrypted connection An error will be reported in case connection establishment fails 44 5 5 4 Certificate 2 PE 4 p sm m m EG B ES Jh
13. Quen Device Setup Device Cancel Help 4 On the upper left corner the MAC address of the IKVM 1000 is displayed To manually detect the MAC address again press the button Refresh Devices The displayed MAC address is the same MAC address printed on the sticker placed on the bottom of the IKVM 1000 If the IKVM 1000 is connected via USB it is classified as an USB device and an appropriate drive letter is chosen for this device 5 On the lower right corner of the window there are two buttons Query Device and Setup Device Press the Query Device button to display preconfig ured values of the network configuration The values are displayed in the text fields located above If necessary adjust the network settings according to your requirement To save the changes enter super in the Super user login field and pass in the Super user password field Then press the Setup Device button 6 On the lower left Authentication field you can change the super user password here However the super user name is fixed to super and can t be modified The default super user password is pass It is recommended to change su per user password as soon as you get this device The Wireless LAN Configuration field is left for future enhancement 3 3 Configuration via Serial Port Using a serial terminal the IKVM 1000 has a serial line interface host side This connector is compliant with the R
14. account is activated this guest account information will be used as your login Password optional if necessary specify the password for the given user name To register the specified file image and its location click on the button Set Configure Share Host The specified image file is supposed to be accessible from the IKVM 1000 The information above has to be given from the point of view of the IKVM 1000 It is important to specify correct IP addresses and device names Otherwise IKVM 1000 may not be able to access the referenced image file 25 Furthermore the specified share has to be configured correctly Therefore administrative permissions are required As a regular user you may not have these permissions You should either login as a system administrator or as root on UNIX systems or ask your system administrator for help to complete this task Windows 2000 XP Open the Explorer navigate to the directory or share and press the right mouse button to open the context menu Select Sharing to open the configuration dialog Adjust the settings for the selected directory Activate the selected directory as a share Select Sharing this folder Choose an appropriate name for the share You may also add a short description for this folder input field Comment e f necessary adjust the permissions button permissions Click OK to set the options for this share 26 UNIX and UNI
15. commands cls Clears the screen quit Exits the current session and disconnects from the client version Displays the release information terminal Starts the terminal passthrough mode for serial port The key sequence Esc exit switches back to the command mode 5 2 Virtual Media 5 2 1 Floppy Disk 2 4 Ho disk emulation set Floppy Image File aS Upload a Floppy Image Within two simple steps working on the basis of a certain floppy image can be achieved First the path of the image has to be specified You can do that either by hand or by using the file selection dialog of your web browser To open the file selection dialog click on the button Browse and select the desired image file The maximum image size is limited to 1 44MB To use a larger image mount this image via CD ROM Image option Second click on the button Upload to initiate the transfer of the chosen image file into the IKVM 1000 s onboard memory This image file is kept in the 23 onboard memory of the IKVM 1000 until the end of the current session until you logged out or initiated a reboot of the IKVM 1000 Create a Floppy Image UNIX and UNIX like OS To create an image file make use of dd This is one of the original UNIX utilities and is included in every UNIX like OS UNIX Sun Solaris Linux To create a floppy image file copy the contents of a floppy to a fi
16. for any inaccura cies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make im provements to this User s Manual and or to the products described in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and suggestions FCC This equipment has been tested and found to comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received Including interference that may cause undesired operation CE This equipment is in compliance with the requirements of the following regulations EN 55 022 CLASS B Trademarks The PLANET logo is a trademark of PLANET Technology This documentation may refer to numerous hardware and software products by their trade names In most if not all cases these designations are claimed as trademarks or registered trademarks by their respective companies Revision User s Manual for PLANET Single Port IP KVM Model IKVM 1000 Rev 1 0 December 2004 Part No EM IKVMv1 TABLE OF CONTENTS CHAPTER 1 1 I Tee 1 1 2 Packa
17. keyboard and mouse actions with a slight delay The delay depends on the bandwidth of the network which you use to connect to the IKVM 1000 With respect to the keyboard the very exact remote representation might lead to some confusion as your local keyboard changes its keyboard layout according to the remote host system If you use a German administration system and your host system uses a US English keyboard layout for instance special keys on the German keyboard will not work as expected Instead the keys will result in their US English counterpart You can circumvent such problems by adjusting the keyboard of your remote system to the same mapping as your local one The Remote Console window always tries to show the remote screen with its optimal size That means it will adapt its size to the size of the remote screen initially and after the screen resolution of the remote screen has been changed However you can always resize the Remote Console window in your local window system as usual 15 4 3 1 Remote Console Control Bar The upper part of the Remote Console window contains a control bar Using its elements you can see the state of the Remote Console and influence the local Remote Console settings A description for each control follows 2 TEVM 1000 Remote Console Ctrl Alt Delete 1 53 Documents Control Bar Computer My Network Places Recycle Bin ra Internet Explorer St
18. speed detection during mouse synchronization Whenever the mouse does not move correctly there are two ways for re synchronizing local and remote mouse Fast Sync The fast synchronization is used to correct a temporary but fixed skew Choose the option using the Remote Console options menu or press the mouse synchronization hotkey sequence if you already defined one Intelligent Sync If the fast sync does not work or the mouse settings have been changed on the host system use the intelligent resynchronization This method takes more time than Fast Sync and can be accessed with the appropriate item in the Remote Console option menu The intelligent synchronization requires a correctly adjusted picture Use the auto adjustment function or the manual correction in the Video Settings panel to setup the picture The Sync mouse button on top of the Remote Console may behave differently depending on the current state of mouse synchronization Usually pressing this button leads to a fast sync except in situations where the KVM port or the video mode changed recently Note At first start if the local mouse pointer is not synchronized with the remote mouse pointer press the Auto Adjust Button once 3 4 4 Host System Mouse Settings While the IKVM 1000 works with accelerated mice and is able to synchronize the local with the remote mouse pointer there are the following limitations which may prevent this synchronization from working prop
19. user to connect via a standard Telnet client In case the Telnet program is using a VT 100 VT 102 or VT 220 terminal or an according emulation it is even possible to perform a console redirection as long as the IKVM 1000 host machine is using a text mode screen resolution Connecting to the IKVM 1000 is done as usual and as required by the Telnet client for instance in a UNIX shell telnet 192 168 1 1 Replace the IP address by the one that is actually assigned to the IKVM 1000 This will prompt for username and password in order to log into the device The creden tials that need to be entered for authentication are identical to those of the web interface That means the user management of the Telnet interface is entirely controlled with the according functions of the web interface Once you have successfully logged into the IKVM 1000 a command line will be presented and you can enter according management commands In general the Telnet interface supports two operation modes the command line mode and the terminal mode The command line mode is used to control or display some parameters of IKVM 1000 In terminal mode the pass through access to serial port is activated if the serial settings were made accordingly All inputs are redirected to the device on serial port and its answers are displayed on the Telnet interface The following list shows the according command syntax and their usage help 22 Displays the list of possible
20. 000 can be entirely managed using a standard web browser You can access the IKVM 1000 using the insecure HTTP protocol or using the encrypted HTTPS protocol Whenever possible use HTTPS Telnet A standard Telnet client can be used to access an arbitrary device connected to the IKVM 1000 s serial port via a terminal mode The primary interface of the IKVM 1000 is the HTTP interface This is covered extensively in this chapter Other interfaces are addressed in subtopics In order to use the Remote Console window of your managed host system the browser has to come with a Java Runtime Environment version 1 1 or higher If the browser has no Java support such as on a small handheld device you are still able to maintain your remote host system using the administration forms displayed by the browser itself Important We recommend installing a Sun JVM 1 4 For an insecure connection to the IKVM 1000 we can recommend the following browsers Microsoft Internet Explorer version 6 0 or higher on Windows 98 Windows ME Windows 2000 and Windows XP Netscape Navigator 7 0 or Mozilla 1 6 on Windows 98 Windows Windows 2000 Windows XP Linux and other UNIX like Operating Systems In order to access the remote host system using a securely encrypted connection you need a browser that supports the HTTPS protocol Strong security is only 12 assured by using a key length of 128 Bit Some of the old browsers do not have a strong 128
21. 5 2013 pom super logged in trom address 00 36 55 pa 11 25 2013 poni super logged in from IP address 00 08 11 PUEMEEGEON 68 99 29 11 25 2013 S super logged in from IP address 23 02 48 o This page displays the log list including the events that are logged by the IKVM 1000 5 6 3 Update Firmware Firmware File Moacd The IKVM 1000 is a complete standalone computer The software it runs is called the firmware The firmware of the IKVM 1000 can be updated remotely in order to install new functionality or special features 55 Before you can start updating the firmware of your IKVM 1000 the new uncompressed firmware file has to be accessible on the system that you use for connecting to the IKVM 1000 Updating the firmware is a three stage process Firstly the new firmware file is uploaded onto the IKVM 1000 In order to do that you need to select the file on your local system using the button Browse of the Upload Firmware panel Once the firmware file has been uploaded it is checked whether it is a valid firmware file and whether there were any transmission errors In case of any error the Upload Firmware function will be aborted Secondly if everything went well you see the Update Firmware panel The panel shows you the version number of the currently running firmware and the version number of the uploaded firmware Pressing the button Update w
22. Bit encryption algorithm Using the Internet Explorer open the menu entry 2 and Info to read about the key length that is currently activated The dialog box contains a link that leads you to information on how to upgrade your browser to a state of the art encryption scheme The picture below shows the dialog box presented by the Internet Ex plorer 6 0 E Ahaut Internet Explorer 1 x 26022559657 37 40H14 kete nor Newer web browsers do support strong encryption on default 4 2 Login and Logout 4 2 1 Login Note Your web browser has to accept cookies or else login is not possible Launch your web browser Direct it to the address of your IKVM 1000 which you configured during the initial configuration The address used might be a plain IP address or a host and domain name in the case where you have given your IKVM 1000 a symbolic name in the DNS For instance type the following in the address line of your browser when establishing an unsecured connection http lt IP address of IP KVM gt When using a secure connection type in https lt IP address of IP KVM gt This will lead you to the IP KVM switch login page Authenticate with Login and Password Username Password Li IN The IKVM 1000 has a built in super user that has all permissions to administrate super factory default the device 13 pass factory default Warning Please make sure to cha
23. IKVM 1000 If not check network hardware Is IKVM 1000 powered on Check whether the IP address of IKVM 1000 and all other IP related settings are correct Also verify that all the IP infrastructure of your LAN like routers etc is correctly configured Without a ping functioning IKVM 1000 can t work either Q 6 Special key combinations e g ALT F2 ALT F3 are intercepted by the console system and not transmitted to the host A 6 You have to define a so called Button Key This can be done in the Remote Console settings Q 7 In the browser the IKVM 1000 pages are inconsistent or chaotic A 7 Make sure your browser cache settings are feasible Especially make sure the cache settings are not set to something like never check for newer pages Other wise IKVM 1000 pages may be loaded from your browser cache and not from the card 8 Windows XP doesn t awake from standby mode A 8 This is possibly a Windows XP problem Try not to move the mouse while XP goes in standby mode Q 9 Can t upload the signed certificate in MacOS X A 9 If an internal error occurs while uploading the signed certificate either change the extension of the file to txt or add a file helper using the Internet Ex plorer preferences for this type of file Make sure that the encoding is plain text and 58 the checkbox use for outgoing is checked Another possibility is to use a Mozilla based browser Q 10 Every time open a
24. S 232 serial line standard The serial line has to be configured with the parameters given as below Parameter Value Bits second 115200 Data bits Stop bits Flow Control When configuring with a serial terminal press the reset button of IKVM 1000 and immediately press the ESC key on the keyboard of administrative PC You will see some device information and a gt prompt There are four commands available config start configuration tool after boot up defaults set the device settings to factory defaults help print online help reset perform a soft reset When using config command the following interactive options will appear IP auto configuration non dhcp bootp dhcp With this option you can specify whether the IKVM 1000 should get its network settings from a DHCP or BOOTP server For DHCP enter dhcp and for BOOTP enter bootp If you do not specify any of these the IP auto configuration is disabled and subsequently you will be asked for the following network settings IP 192 168 1 1 This is the current IP address of the IKVM 1000 This option is only available if IP auto configuration is disabled Net mask 255 255 255 0 This is the net mask of the connected IP subnet This option is only available if IP auto configuration is disabled Gateway 0 0 0 0 for none 0 0 0 0 This is the IP address of the default router for the connected IP subnet If you do not have a de
25. X like OS UNIX Solaris Linux If you like to access the share via SAMBA SAMBA has to be set up properly You may either edit the SAMBA configuration file etc samba smb conf or use the Samba Web Administration Tool SWAT or WebMin to set the correct parameters Create a CD ROM Image UNIX and UNIX like OS To create an image file make use of This is one of the original UNIX utilities and is included in every UNIX like OS UNIX Sun Solaris Linux To create a CDROM image file copy the contents of the CDROM to a file You can use the following command dd if dev cdrom of tmp cdrom image dd reads the entire disc from the device dev cdrom and saves the output in the specified output file tmp cdrom image Adjust both parameters exactly to your needs input device etc MS Windows To create the image file use your favorite CD imaging tool Copy the whole contents of the disc into one single image file on your hard disk For example with Nero you choose Copy and Backup Then navigate to the Copy Disc section Select the CD ROM or DVD drive you would like to create an image from Specify the filename of the image and save the CD ROM content in that file Favorites 4 gt Make Data Disc Zr Back up Files Make Audio CD ut Make Fideo CD CC Copy Disc 27 5 2 3 Drive Redirection Ho disk emulation set Drive Redirection allows you to share your local drive flopp
26. a SSL certificate for the IKVM 1000 Create a SSL Certificate Signing Request using the panel shown in Certificate page You need to fill out a number of fields that are explained below Once this is done click on the button Create which will initiate the Certificate Signing 45 Request generation The CSR can be downloaded to your administration machine with the Download CSR button e Send the saved CSR to a CA for certification You will get the new certificate from the CA after a more or less complicated traditional authentication process depending on the CA Upload the certificate to the IKVM 1000 using the Upload button Pes The following CSR is pending counter stateOrProvyinceName taipei localityName taipei organizat ionMame test orgqanizationalUnitName test C ortin name IEVH 1000 emailiddress test itest coam Download Delete SSL Certificate File KES Upload After completing these three steps the IKVM 1000 has its own certificate that is used for identifying the card to its clients Warning if you destroy the CSR on the IKVM 1000 there is no way to get it back In case you deleted it by mistake you have to repeat the three steps as described above Common name This is the network name of the IKVM 1000 once it is installed in the user s network usually the fully qualified domain name It is identical to the name th
27. at is used to access the IKVM 1000 with a web browser without the http prefix In case the name given here and the actual network name differ the browser will pop up a security warning when the IKVM 1000 is accessed using HTTPS Organizational unit 46 This field is used for specifying to which department within organization the IKVM 1000 belongs Organization The name of the organization to which the IKVM 1000 belongs Locality City The city where the organization is located State Province The state or province where the organization is located Country ISO code The country where the organization is located This is the two letter ISO code e g DE for Germany or US for the USA Challenge Password Some certification authorities require a challenge password to authorize later changes on the certificate e g revocation of the certificate The minimal length of this password is 4 characters Confirm Challenge Password Confirmation of the Challenge Password Email The email address of a contact person that is responsible for the IKVM 1000 and its security Key length This is the length of the generated key in bits 1024 Bits are supposed to be sufficient for most cases Longer keys may result in slower response time of the IKVM 1000 during connection establishment 47 5 5 5 Serial Port Serial Port 1 Settings Configuration login Modem Serial line speed 115200 gt bits s Modem init stri
28. atus Line Windows 2000 Professional Evaluation copy Build 2195 sis 7276 5277 XE Single mouse made click inta screen start In 13 KB s Qut 52 Bis 3 a Ctrl Alt Delete Special button to send the Control Alt Delete key combination to the remote system Auto Adjust Button If the video display is of bad quality or distorted in some way press this button and wait a few seconds while the IKVM 1000 tries to adjust itself for the best possible video quality en Mouse Synchronize Button 16 Pressing this button to activate the mouse synchronization process Choose this option in order to synchronize the local with the remote mouse cursor This is especially necessary when using accelerated mouse settings on the host system In general there is no need to change mouse settings on the host E ts Single Double Mouse Mode Switches between the Single Mouse Mode where only the remote mouse pointer is visible and the Double Mouse Mode where remote and local mouse pointers are visible and need to be synchronized Single mouse mode is only available if using SUN JVM 1 3 or higher Options Click on this button an Options menu will appear TEk FR Options Monitor Only Exclusive Access scaling k Mouse Handling F Local Cursor k Video Settings Refresh Video Soft Keyboard h Local Keyboard Hotkeys k A short descri
29. dialog box with some buttons the mouse pointers are not synchronous anymore A 10 Please check if you have an option like Automatically move mouse pointer to the default button of dialog boxes enabled the mouse settings of operat ing system This option needs to be disabled 59 Pin Assignments A 1 VGA HD 15 A 2 RJ 45 Connector Ethernet Assignment Assignment Not connected ot connected Not connected Not connected A 3 RJ 45 Connector ISDN 60 4 Serial SUB D 9 Connector 1 CO 2 0 4 6 6 D 8 9 3 VGA MS Clock KBD Data SDA DCC 5 KBD Clock 1 HSYNG 7 6 n SYNC 7 GND e DAT amp CLOCK 8 6ND J 61 Appendix Key Codes Table B 1 shows the key codes used to defines keystrokes or hotkeys for several functions Please note that these key codes do not represent necessarily key characters that are used on international keyboards They name a key on a stan dard 104 key PC keyboard with an US English language mapping The layout for this keyboard is shown in Figure B 1 However most modifier keys and other alphanumeric keys used for hotkey purposes in application programs are on an identical position no matter what language mapping you are using Some of the keys have aliases also means they can be named by 2 key codes separated by comma in the table is popup
30. e Console Settings Panel Press this hotkey to free the captured local mouse pointer 3 4 6 Recommended Mouse Settings For the different operating systems we can give the following advice MS Windows 2000 XP 2003 Professional and Server In general we recommend the usage of a mouse via USB Choose USB without Mouse Sync For a PS 2 mouse choose Auto Mouse Speed For XP disable the option enhance pointer precision in the Control Panel SUN Solaris Adjust the mouse settings either via xset m 1 or use the CDE Control Panel to set the mouse to 1 1 no acceleration As an alternative you may also use the Single Mouse Mode MAC OS X We recommend using the Single Mouse Mode 3 4 7 Video Modes The IKVM 1000 recognizes a limited number of common video modes When running X11 on the host system please do not use any custom mode lines with special video modes If you do the IKVM 1000 may not be able to detect them We recommend using any of the standard VESA video modes instead 11 Chapter 4 Remote Usage 4 1 Prerequisite The IKVM 1000 features an embedded operating system and applications offering a variety of standardized interfaces This chapter will describe both these interfaces and the way to use them in a more detailed manner The interfaces are accessed using the TCP IP protocol family thus they can be accessed using the built in Ethernet port The following interfaces are supported HTTP HTTPS The IKVM 1
31. e Web browser access Fast redirection and Ani mation Remote VGA resolution up to 1280 X 1024 Cascade to regular non IP based KVM switch to share the same TCP IP port SSL authentication connection and video data encryption Single or multiple user access one target server Easy to set up and non intrusive Installation VVVVV WV 1 2 Package Contents The following items should be included e IKVM 1000 Null Modem Cable e Mounting Bracket e Quick Installation Guide CD ROM e Power Adapter If any of the above items are damaged or missing please contact your dealer immediately 1 3 Specifications Model IKVM 1000 Supported Protocol HTTP HTTPS SSL TCP IP Telnet SNMP Local Console Con PS 2 keyboard port nectors all female PS 2 mouse port DID DB 15 VGA port Remote Console RJ 45 port Host Connectors all female type VGA Resolution Client Software Dimensions L x W x H Weight Environmental Speci fication Power Requirement Electromagnetic Compatibility PS 2 keyboard port PS 2 mouse port DB 15 VGA port Local console 1920 x 1440 Remote console 1280 x 1024 Microsoft Java VM Sun Java VM Plug in Netscape Java VM 140 x 157 x 26mm 645g Operating temperature 0 40 degree Storage temperature 20 60 degree C Relative humanity 0 90 non condensing 5V DC 2 5A FCC CE Chapter 2 Hardware Installation 2 1 Operation Overview The IKVM 1000
32. ed in case there is no activity for half an hour 4 3 The Remote Console Clicking on the icon opens an additional Remote Console window The Remote Console window is a Java Applet that tries to establish its own TCP connection to the IKVM 1000 The protocol that is run over this connection is neither HTTP or HTTPS but RFB Remote Frame Buffer Protocol Currently RFB tries to establish a connection to port number 443 Your local network environment has to allow this connection to be made i e your firewall and in case you have a private internal network your NAT Network Address Translation settings have to be configured accordingly In case the IKVM 1000 is connected to your local network environment and your connection to the Internet is available using a proxy server only without NAT being configured the Remote Console is very unlikely to be able to establish the according connection This is because today s web proxies are not capable of relaying the RFB protocol In case of problems please consult your network administrator in order to provide an appropriate network environment Once the Remote Console is connected it displays the screen content of your host system The Remote Console will behave exactly in the same way as if you were sitting directly in front of the screen of your remote system That means keyboard and mouse can be used in the usual way However be aware of the fact that the remote system will react to
33. erly the following limitations do not apply in case of USB and Mouse MS Windows 2000 and newer Special Mouse Driver There are mouse drivers which influence the synchronization process and lead to desynchronized mouse pointers If this happens make sure you do not use a special vendor specific mouse driver on your host system Windows XP Mouse Settings Windows XP knows a setting named improve mouse acceleration which has to be deactivated Active Desktop If the Active Desktop feature of Microsoft Windows is enabled do not use a plain background Instead use some kind of wallpaper As an alternative you could also disable the Active Desktop completely 10 Navigate your mouse pointer into the upper left corner of the applet screen and move it slightly forth and back Thus the mouse will be resynchronized If re synchronizing fails disable the mouse accel eration and repeat the procedure 3 4 5 Single and Double Mouse Mode The information above applies to the Double Mouse Mode where remote and local mouse pointers are visible and need to be synchronized The IKVM 1000 also features another mode the Single Mouse Mode where only the remote mouse pointer is visible Activate this mode in the open Remote Console and click into the window area The local mouse pointer will be hidden and the remote one can be controlled directly To leave this mode it is necessary to define a mouse hotkey in the Remot
34. ess man agement privileges than Administrator After all necessary configurations are done click on Create button to add a new user Modify an existing user Select a user from Existing users list then click Lookup button The informa tion of this user will show on corresponding fields After finishing the modification click Modify button and the changes will be updated immediately Delete an existing user 22 Select a user from Existing users list then click Delete button The specified user will be removed from the list immediately 5 4 KVM Settings 5 4 1 User Console The following settings are user specific That means the super user can customize these settings for every users separately Changing the settings for one user does not affect the settings for the other users x m 7 e kk N N BA L E EE m li 4 The settings on this page are user specific Changes vau make here will affect the selected user only super Update Automatic Detection Pre configured Network speed high color Manually Compression r none Color depth 16 bit high cal User select box This selection box displays the user ID for which the values are shown and for which the changes will take effect You may change the settings
35. fault router enter 0 0 0 0 This option is only available if IP auto configuration is disabled 3 4 Keyboard Mouse and Video Configuration Between the IKVM 1000 and the host there are two interfaces available for trans mitting keyboard and mouse signals USB and PS 2 The correct operation of the remote mouse depends on several settings which will be discussed in the follow ing subsections 3 4 1 Keyboard Settings The IKVM 1000 settings for the host s keyboard type must be corrected in order to make the remote keyboard work properly See Section 5 4 2 in details 3 4 2 Remote Mouse Settings A common issue with KVM devices is the synchronization between the local and remote mouse cursors The IKVM 1000 addresses this situation with an intelligent synchronization algorithm There are two mouse modes available on the IKVM 1000 Auto mouse speed The automatic mouse speed mode tries to detect the speed and acceleration settings of the host system automatically See the section below for a more detailed explanation Fixed mouse speed This mode just translates the mouse movements from the Remote Console in a way that one pixel move will lead to n pixel moves on the remote system This parameter n is adjustable with the scaling It should be noted that this works only when mouse acceleration is turned off on the remote system 3 4 3 Auto Mouse Speed and Mouse Synchronization The automatic mouse speed mode performs the
36. fixed number 443 Username The factory default Username is super Password The factory default Password is pass Connection Mode With this option you can specify whether the connection mode is LAN DSL UMTS ISDN 128k or ISDN Modem V9 0 Network Address 192 168 10 23 Username super 4 Click Ok the new device will be added as below 29 Drive Redirection Settings 1 Move the cursor to the new device that has been created 2 Click on Device then select Drive Redirection and Redirect local drive e Vision Viewer 4 2 gt EX F7 r Disconnect fom Observatori VIRG WE Drive Redirection Redirect Local Drive 5 Stam Drive Regirectian Conta Disconnect Extra QUEM Sev 3 In the Drive to redirect option select the local drive you want to share with the remote computer which could be Floppy disc CD ROMs USB Sticks and hard drives The Port is fixed to 443 Then enter the correct username and password in the Device Authentication field The factory default Username is super and the default Password is pass Warning if Allow Write Support is selected all data on the shred media might be destroyed 30 Drive Redirection Settings 5 2 4 Options Virtual Media Options Disable USB Mass Storage if no image is loaded x Apply Set this option to disable the mass sto
37. ge Contents 1 1 9 1 CHAPTER 2 HARDWARE INSTALLATION eee 3 2 1 Operauon OVerVIGW oioi aA A iE RE C ERE 3 2 2 5yStem tequiremeblb nun au k au aa REVUE esu SEE EY Di EE 3 2 3 Installation Procedures 4 CHAPTER INITIAL CONFIGURATION es 6 3 1 Default SENGS sicui uyu cou ees idu oe Eau Rat EUR T Ta aa MER EVEN UE s 6 3 2 Configuration via Setup Utility eese eese 6 3 3 Configuration via Serial Port 8 3 4 Keyboard Mouse and Video Configuration 9 CHAPTER 4 REMOTE USAGE nee 12 BWI PGC GUS ICG EA 12 4 2 LOGIN ANG LOGO Wb uuu u a 13 4 3 The Remote Console 15 CHAPTER 5 ADVANCED CONFIGURATION 22 5 1 Remote uuu u uu uuu us uu t umi 22 5 2 Virtual miu ua u 23 5 9 User ba uu
38. has to be reachable from the IKVM 52 1000 device and that needs authentication at lt serverip gt lt port gt SNMP Logging enabled If this is activated the IKVM 1000 sends a SNMP trap to a specified destination IP address every time a log event occurs If the receiver requires a community string you can set it in the appropriate text field Most of the event traps only contain one descriptive string with all information about the log event Only authentication and host power events have an own trap class that consists of several fields with detailed information about the occurred event To receive this SNMP traps any SNMP trap listener may be used Warning in contrast to the internal log file on the IKVM 1000 the size of the NFS log file is not limited Every log event will be appended to the end of the file so it grows continuously and you may have to delete it or move it away from time to time 5 6 Maintenance 5 6 1 Device Information Product Name BE2F83US SS18121 210 66 155 65 FE 00 00 50 00 11 04 00 02 1363 Firmware Description Beta Edition Serial Humber Device IP Address Device MAC Address Firmware Version Firmware Build Humber Hardware Revision View the datafile far support super 211 75 117 114 active Board Summary 53 This section contains a summary with various information about this IKVM 1000 and it s curren
39. ill store the new version and substitute the old one completely Warning this process is not reversible and might take some minutes Make sure the IKVM 1000 s power supply will not be interrupted during the update process because this may cause a permanent damage Thirdly after the firmware has been stored the panel will request you to reset the IKVM 1000 manually Half a minute after the reset the IKVM 1000 will run with the new firmware version and should be accessible However you are requested to login once again Warning the three stage firmware update process and complete consistency check are making a mistake in updating the firmware almost impossible However only experienced staff members or administrators should perform a firmware update Make sure the IKVM 1000 s power supply will not be interrupted 56 5 6 4 Unit Reset LE mom oe nd rm PI m ARevpoa raivielse 1 T EL M 7 Pd Ja um Bu UAE Bo r 1 NE a 1 1 Reset BLLGvIce 1 te Scl This may take up to a minute This section allows you to reset specific parts of the device This involves the both keyboard and mouse the video engine and the IKVM 1000 itself Resetting the device itself is mainly needed to activate a newly updated firmware It will close all current connections to the administration console and to the Remote Console The whole
40. le You can use the following command dd if dev fdo of tmp floppy image dd reads the entire disc from the device dev fdO and saves the output in the specified output file tmp floppy image Adjust both parameters exactly to your needs input device etc MS Windows You can use the tool RawWrite for Windows it is downloadable http uranus it swin edu au jn linux B Raw Write Raw rite For windows http A Uranus edu rz liris Written by John Newbigin Floppy drive Use this tab to read an image fram floppy disk Image J 0 Windows NT 5 0 build number 2195 From the menu select the tab Read Enter or choose the name of the file in which you would like to save the floppy content Click on the button Copy to initiate the image creation process 24 5 2 2 CD ROM Image Share hast Share Path to image User optional Password optional Sel Use Image on Windows Share SAMBA To include an image from a Windows share select CD ROM Image from the submenu The following information has to be given to mount the image properly Share host the server name or its IP address Share name the name of the share to be used Path to image the path of the image file on the share User optional if necessary specify the user name for the share named before If unspecified and a guest
41. lowing conditions must be fulfilled The host bios must have USB keyboard support 37 The USB cable must be connected or must be selected in the Host interface option PS 2 Keyboard Model Enables a certain keyboard layout You can choose between Generic 101 Key PC for a standard keyboard layout Generic 104 Key PC for a standard keyboard layout extendend by three additional windows keys Generic 106 Key PC for a japanese keyboard and Apple Macintosh for the Apple Macintosh USB Mouse Type Enables USB mouse type Choose between MS Windows 2000 or newer for MS Windows 2000 or Windows XP or Other Operating Systems for MS Windows Linux or OS X In MS Windows 2000 or newer mode the remote mouse is always synchronized with the local mouse Mouse Speed Auto mouse speed Use this option if the mouse settings on host use an additional acceleration setting The IKVM 1000 tries to detect the acceleration and speed of the mouse during the mouse sync process Fixed mouse speed Use a direct translation of mouse movements between the local and the remote pointer You may also set a fixed scaling which determines the amount the remote mouse pointer is moved when the local mouse pointer is moved by one pixel This option only works when the mouse settings on the host are linear This means that there is no mouse acceleration involved To set the options click on the bu
42. mote Console And HTTPS port Port number at which the IKVM 1000 s Remote Console server and HTTPS server are listening If left empty the default value will be used HTTP port Port number at which the IKVM 1000 s HTTP server is listening If left empty the default value will be used Telnet port Port number at which the IKVM 1000 s Telnet server is listening If left empty the default value will be used Bandwidth limitation The maximum network traffic generated through the IKVM 1000 ethernet device Value in Kbit s Enable Telnet access Set this option to allow accessing the IKVM 1000 using the Telnet protocol Disable Setup Protocol Enable this option to exclude the IKVM 1000 from the setup protocol 41 5 5 2 Dynamic DNS Dynamic DNS Settings Enable Dynamic DNS Dynamic ONS server www dyndns org Hostname O Username PO Password Check time Check interval 27 Ap ly A freely available Dynamic DNS service dyndns org can be used in the following scenario ot Loe f gi Pi s eed ge Administrator INTERMET Dynamic DNS Server IKVM 1000 The IKVM 1000 is reachable via the IP address of the DSL router which is dynamically assigned by the provider Since the administrator does not know the IP address assigned by the provider the IKVM 1000 connects to a special dynamic DNS server in regular intervals and
43. nded for typical desktop interfaces Photo like pictures have best results with 4 Bit 16 gray scales 1 Bit color depth black white should only be used for extremely slow network connections 1 J F jtm i EL GL H 1 sm rit T p Fai n 21 p e niam Default Java C Sun Microsystems Java Browser Plugin If you da nat have the Java Browser Plugin already installed an your system this option Will cause downloading of around 11 Plugin code The Plugin will enable extended Remote Console functionality m n Uu d E gum X onim um Y ges gm Ex Pg Z cim ee ea LL rs I l bs N ok hie See a ii ee mr Wu t4 5 m 480 B Start in Monitor Start in Exclusive Access Remote Console Type Specifies which Remote Console Viewer to use Default Java VM Uses the default Java Virtual Machine of your Browser This may be the Microsoft JVM for the Internet Explorer or the Sun 34 JVM if it is configured this way Use of the Sun JVM may also be forced oun Microsystems Java Browser Plugin Instructs the web browser of your administration system to use the JVM of Sun Microsystems The JVM in the browser is used to run the code for the Remote Console window which is actually a Java Applet
44. ng amp 381 is used if empty Modem server IP address 152 168 3 1 Modem client IP address 152 168 3 2 v Passthrough access to serial 1 via Telnet speed Data bts Party Stop Bits Handshake 38400 8 gt none None gt The IKVM 1000 Serial Settings allows you to specify what device is connected to the serial port and how to use it Configuration or console login Use the Serial Port only for the initial configuration Modem The IKVM 1000 offers remote access using a telephone line in addition to the standard access over the built in Ethernet adapter The modem needs to be connected to the serial interface of the IKVM 1000 Logically connecting to the IKVM 1000 using a telephone line means nothing else than building up a dedicated point to point connection from your console computer to the IKVM 1000 In other words the IKVM 1000 acts as an Internet Service Provider ISP to which you can dial in The connection is established using the Point to Point Protocol PPP Before you connect to the IKVM 1000 make sure to configure your console computer accordingly For instance on Windows based operating systems you can 48 configure a dial up network connection which defaults to the right settings like PPP The Modem Settings panel allows you to configure the remote access to the IKVM 1000 using a modem The meaning of each parameter will be described belo
45. nge the super user password immediately after you have installed and accessed your IKVM 1000 for the first time Not changing the pass phrase for the super user is a severe security risk and might result in unauthorized access to the IKVM 1000 and to the host system including all possi ble consequences Having logged into the IKVM 1000 successfully the main page of the IKVM 1000 appears D PLANET Console Networking amp Communication Logout Remote Console Preview Click to open Remote Control e Virtual Media liii User Management KVM Settings Bo Device Settings Maintenance Refresh This page consists of three parts each of them contains specific information The buttons on the upper side allow you to navigate within the front end EA Return to the main page of the IKVM 1000 P Open the IKVM 1000 remote console Exit from the IKVM 1000 front end The lower left frame contains a navigation bar and allows you to switch between the different sections of the IKVM 1000 Within the right frame task specific infor mation is displayed that depends on the section you have chosen before Warning If there is no activity for half an hour the IKVM 1000 will log you out automatically A click on one of the links will bring you back to the login screen 4 2 2 Logout This button logs out the current user and presents new login screen Please note that an automatic logout will be perform
46. nment is Sun JVM 1 4 Host one PC or server or a traditional KVM switch 2 3 Installation Procedures 1 Connect the power supply to IKVM 1000 2 Connect a monitor to the VGA connector in LOCAL CONSOLE side 7 3 Connect keyboard to the purple PS 2 connector LOCAL CONSOLE side 4 Connect a mouse to the green PS 2 connector in LOCAL CONSOLE side For Single PC or Server Conncention 5 Connect a VGA cable 15 pin HDDB Male Male with the Male side to both of the PC and the HOST side of the IKVM 1000 6 Connect one end to the PS 2 mouse port on the computer and the other end to the green PS 2 connector on the HOST side of IKVM 1000 7 Connect one end to the PS 2 keyboard port on the computer and the other end to the purple PS 2 connector on the HOST side of IKVM 1000 You can also use an USB cable type A to type B to connect the computer and the USB port on IKVM 1000 By using USB connection you can skip step 6 and 7 because the mouse and keyboard signals will be transferred through USB cable For Traditional KVM Conncetion Use three in 1 cable to connect the HOST side of IKVM 1000 and the console connectors of traditional KVM The illustration below is using KVM 800 to connect IKVM 1000 Gim paa ba Eaa 2 Sampaber d Gompeter 1 E amma Vagos poit S m cens DE rene Ie E ip Sms
47. of other users if you have the necessary access rights Transmission Encoding The Transmission Encoding setting allows changing the image encoding algo rithm that is used to transmit the video data to the Remote Console window It is possible to optimize the speed of the remote screen depending on the number of users working at the same time and the bandwidth of the connection line Modem ISDN DSL LAN etc Automatic detection The encoding and the compression level is determined automatically from the available bandwidth and the current content of the video image 33 Pre configured The pre configured settings deliver the best result because of optimized adjustment of compression and colour depth for the indicated network speed Manually Allows to adjust both compression rate and the colour depth individually Depending on the selected compression rate the data stream between the IKVM 1000 and the Remote Console will be compressed in order to save bandwidth Since high compression rates are very time consuming they should not be used while several users are accessing the IKVM 1000 simultaneously The standard color depth is 16 Bit 65536 colors The other color depths are intended for slower network connections in order to allow a faster transmission of data Therefore compression level 0 no compression uses only 16 Bit color depth At lower bandwidths only 4 Bit 16 colors and 2 Bit 4 gray scales are recomme
48. or Offers a list of different cursor shapes to choose from for the local mouse pointer The selected shape will be saved for the current user and activated the next time this user opens the Remote Console The number of available 18 shapes depends on the Java Virtual Machine a version of 1 2 or higher offers the full list SYNE Options Monitor Only Exclusive Acces Scaling Mouse Handlin Transparent w Default Video Settings Big Refresh Video Pixel Soft Keyboard Crosshair Local Hotkeys Video Settings Opens a panel for changing the IKVM 1000 video settings 2 Video Settings Brightness 4f d vj 80 oA C 100 Contrast Green 3 ft 100 Contrast Blue 1 C Pj 100 Clock 41 1056 Phase vj 8 Horizontal Offset 217 Vertical Offset BOOx600 Undo Changes Save Changes Brightness Controls the brightness of the picture Contrast Controls the contrast of the picture Clock Defines the horizontal frequency for a video line and depends on the video mode Different video card types may require different values here The default settings in conjuction with the auto adjustment procedure should be adequate for all common configurations If the picture quality is still bad after auto adjustment you may try to change this setting together with the sampling phase to achieve a better qualit
49. process will take about half a minute Resetting sub devices e g video engine will take some seconds only and does not result in closing connections To reset a certain IKVM 1000 functionality click on the button Reset as displayed above Note Only the super user is allowed to reset the IKVM 1000 57 Chapter 6 Troubleshooting 1 The remote mouse doesn t work or is not synchronous A 1 Make sure the mouse settings in IKVM 1000 match the mouse model There are some circumstances where the mouse synchronization process could behave incorrectly refer to Section 3 4 3 for further explanation Q 2 The video quality is bad or the picture is grainy A 2 Try to correct the brightness and contrast settings see section 4 3 1 until they are out of a range where the picture looks grainy Use the auto adjustment feature to correct a flickering video Q 3 Login on IKVM 1000 fails A 3 Was the correct combination of user and password given On delivery the user super has the password pass Moreover your browser must be configured to accept cookies Q 4 The Remote Console window can t connect to IKVM 1000 A 4 Possibly a firewall prevents access to the Remote Console Make sure the TCP port numbers 443 or 80 are open for incoming TCP connection establish ments Q 5 No connection can be established to IKVM 1000 A 5 Check whether the network connection is working in general ping the IP address of
50. ption of the options follows Monitor Only Toggles the Monitor only filter on or off If the filter is switched on no remote console interaction is possible and monitoring is possible Exclusive Access If a user has the appropriate permission can force the Remote Consoles of all other users to close No one can open the Remote Console at the same time again until this user disables the exclusive access or logs off 17 A change in the access mode is also visible in the status line Scaling Allow you to scale down the Remote Console You can still use both mouse and keyboard however the scaling algorithm will not preserve all display details Mouse Handling Monitor Only Exclusive Acces Scaling 25 50 Mouse Handlin w 100 Local Cursor Scale to fit Video Settings Refresh Video Sof Keyboard Local Hotkeys The submenu for mouse handling offers two options for synchronizing the local and the remote mouse pointer Fast Sync The fast synchronization is used to correct a temporary but fixed skew Intelligent Sync Use this option if the fast sync does not work or the mouse settings have been changed on the host system This method takes more time than the fast one and requires a correctly adjusted picture Use the auto adjustment function or the manual correction the Video Settings panel to setup the picture e Local Curs
51. rage emulation and hide the virtual drive if no image file is currently loaded If unset and no file image will be found it may happen that the host system will hang on boot due to changes in the boot order or the boot manager LILO GRUB This case was reported for some Windows versions 2000 XP other OS might not be fully excluded This behavior depends on the BIOS version used in that machine To set this option press the button Apply 31 5 3 User Management 5 3 1 Change Password Mew Password Confirm Mew Password 4 l yply To change your password enter the new password in the upper entry field Retype the password in the filed below Click Apply to submit your changes 5 3 2 Users j E k a i x Existing users select z Lookup Mew user Full user name Password Confirm Password Email address Mobile number Role select ignored far super user Create Modli h Delete The IKVM 1000 comes with a pre configured user account super which has all possible rights to configure the device and to use all functions IKVM 1000 offers Create a new user Just fill in all data in corresponding fields select appropriate Role setting for the user There are two Role options Administrator and User Administrator will be granted limited privileges on managing IKVM 1000 User will have l
52. registers its IP address there The administrator may contact this server as well and pick up the same IP address belonging to his card 42 The administrator has to register IKVM 1000 that is supposed to take part in the service with the Dynamic DNS Server and assign a certain hostname to it He will get a nickname and a password in return to the registration process This account information together with the hostname is needed in order to determine the IP address of the registered IKVM 1000 You have to perform the following steps in order to enable Dynamic DNS Make sure that the LAN interface of the IKVM 1000 is properly configured Enable Dynamic DNS and change the settings according to your needs Enable Dynamic DNS This enables the Dynamic DNS service This requires a configured DNS server IP address Dynamic DNS server Hostname Username Password Check time This is the server name where IKVM 1000 registers itself in regular intervals Currently this is a fixed setting since only dyndns org is supported for now This is the hostname of the IKVM 1000 that is provided by the Dynamic DNS Server use the whole name including the domain e g testserver dyndns org not just the actual hostname You have registered this username during your manual registration with the Dynamic DNS Server Spaces are not allowed in the Nickname You have used this password during your manual registration with the
53. setting to the right language manually Hotkeys 20 Opens a list of hotkeys defined previously Choose one entry the command will be sent to the host system A confirmation dialog can be added that will be displayed before sending the selected command to the remote host Select OK to perform the command on the remote host 4 3 2 Remote Console Status Line The Remote Console Status Bar shows both console and the connection state The size of the remote screen is displayed The value in brackets describes the connection to the Remote Console Norm means a standard connection without encryption SSL indicates a secure connection Furthermore both the incoming In and the outgoing Out network traffic are visible in B s If compressed encoding is enabled a value in brackets displays the compressed transfer rate 21 5 Advanced Configuration This chapter describes all options on the web interface of IKVM 1000 5 1 Remote Control 5 1 1 KVM Console Clicking on this option opens an additional Remote Console window The Remote Console window is a Java Applet that tries to establish its own TCP connection to the IKVM 1000 Please refer to section 4 3 for details of Remote Console window 5 1 2 Telnet Console Before using the Telnet Console please make sure the related configurations of IKVM 1000 are completed first The IKVM 1000 features a Telnet server that enables a
54. supports two operation scenarios It can directly connect to one server or to a KVM switch matrix for allowing multiple servers access on a single remote console IKVM 1000 PC IP Network Administrator Scenario 1 8 16 Servers IKVM 1000 KVM signals ME KVM 800 1600 IP Network Administrator Scenario 2 2 2 System Requirement Local Console one PS 2 Keyboard one PS 2 Mouse and one monitor Remote Console computers installed with TCP IP For an insecure connection to the IKVM 1000 the following browsers can be used Microsoft Internet Explorer version 5 0 or higher on Windows 98 Windows Windows 2000 and Windows XP Netscape Navigator 7 0 or Mozilla 1 6 on Windows 98 Windows ME Windows 2000 Windows XP Linux and other UNIX like Operating Systems In order to access the remote host system using a securely encrypted connection you need a browser that supports the HTTPS protocol Strong security is only assured by using a key length of 128 Bit Some of the old browsers do not have a strong 128 Bit encryption algorithm For using the Remote Console window of your managed host system the browser must come with a Java Runtime Environment version 1 1 or higher If the browser has no Java support such as on a small handheld device you are still able to maintain your remote host system using the administration forms displayed by the browser itself The recommended enviro
55. t firmware The Data file for support allows you to download the IKVM 1000 data file with specific support information This is an XML file with certain customized support information like the serial number etc You may send us this information together with a support request It will help us to locate and solve your reported problem The Connected Users field shows the IP address from which host the user comes from and activity status of the connected users RC means that the Remote Console is open If the Remote Console is opened in exclusive mode the term exclusive mode is added To display the user activity the last column contains either the term active for an active user or 20 min idle for an user who is inactive for a certain amount of time 54 5 6 2 Even log Prev Mext Date Event Description 11 27 2013 TET User super logged in from IP address 20 42 08 11 27 2113 User super failed to lag in from IP address 20 41 59 211 75 117 114 11 27 2013 super logged in from IP address 09 57 50 124 196 11 27 2013 AI ser super failed to lag in from address 09 57 40 51 228 174 198 11 25 2013 papar super logged in trom IP address 00 41 14 11 25 2013 ser super failed to log in from IP address 00 41 06 211 75 117 114 11 25 2013 super logged in from IP address 00 40 36 oce 117 114 11 2
56. t value will work in most cases 49 Passthrough access to serial port via Telnet Using this option it is possible to connect an arbitrary device to the serial port and access it assuming it provides terminal support via Telnet Select the appropriate options for the serial port and use the Telnet Console or a standard Telnet client to connect to the IKVM 1000 5 5 6 Date Time ree 2 Bog te UE settings UTC Ean Offset dh User specified time Date 11 2013 mrm dd sy Time P1 l pi ih mm ss C Synchronize with NTP Server Primary Time server secondary Time Server The NTP Server configuration will he cleared auto configuration 15 configured to either BOON P OAC in the Network Settings and the DHOPR BOOTP server is not providing the NTP server information iply This link refers to a page where the internal real time clock of the IKVM 1000 can be set up You have the possibility to adjust the clock manually or to use a NTP timeserver Without a timeserver your time setting will not be persistent so you have to adjust it again after IKVM 1000 loses power for more than a few minutes To avoid this you can use a NTP timeserver which sets up the internal clock automatically to the current UTC time Because NTP server time is always UTC there is a setting that allows you to set up a static offset to get your local time
57. the values to your needs The setup tool can be found on the CD ROM delivered with this package You can follow the procedure described below 1 Connect the IKVM 1000 to the same network as your administrative PC or you can use an USB cable type A to type B to connect administrative PC and IKVM 1000 directly The USB connectivity only supported in windows 2000 XP server 2003 and the response time of USB connection would be longer than LAN connection 2 Insert the bundled CD ROM into the CD ROM drive to initiate the autorun pro gram Click on Setup Utility hyperlink in the menu screen to execute the program If the menu screen is not shown you can click Start button and choose Run When the dialog box appears enter E utility psetup exe suppose E is your CD ROM drive and click 3 Once the utility is executed it will search for available IKVM 1000 automatically Configuration Device MAC address 00 30 4 500011 IP auto configuration DHCP 7 Refresh Devices IP address 9315811 0 Device Type 00 subnet mask 255 255 2550 0 Enable WLAN Configuration WLAN Devices only Gateway 9 Authentication srswheless Super user login Wireless ESD Super user password Enable Mew super user password WE EU password confirm EE oce s
58. tton Apply 38 5 4 3 Video 1 1 a E at 2 Mose filter small Force Composite Syne Required for Sun Computers Apply Noise filter This option defines how the IKVM 1000 reacts to small changes in the video input signal A large filter setting needs less network traffic and leads to a faster video display but small changes in some display regions may not be recognized immediately A small filter displays all changes instantly but may lead to a constant amount of network traffic even if the display content is not really changing depending on the quality of the video input signal All in all the default setting should be suitable for most situations Force Composite Sync Required for Sun Computers To support signal transmission from a Sun machine enable this option If not enabled the picture of the remote console will not be visible To set the options click on the button Apply 5 5 Device Settings 5 5 1 Network The Network Settings panel allows changing network related parameters Each parameter will be explained below Once applied the new network settings will immediately come into effect 39 eaei auto SAT T IET None gt IP address ing 15585 Subnet mask 255 255 255 224 Gateway IP address 10 66 1554 Primary ONS server IP address 89510 secondary ONS server IP address sis Network Miscellaneous Settings Remote Console amp
59. w The modem settings are part of the serial settings panel Serial line speed The speed the IKVM 1000 is communicating with the modem Most of all modems available today will support the default value of 115200 bps In case you are using an old modem and discovering problems try to lower this speed Modem Init String The initialization string used by the IKVM 1000 to initialize the modem The default value will work with all modern standard modems directly connected to a telephone line In case you have a special modem or the modem is connected to a local telephone switch that requires a special dial sequence in order to establish a connection to the public telephone network you can change this setting by giving a new string Refer to the modem s manual about the AT command syntax Modem server IP address This IP address will be assigned to the IKVM 1000 itself during the PPP handshake Since it is a point to point IP connection virtually every IP address is possible but you must make sure it is not interfering with the IP settings of the IKVM 1000 and your console computer The default value will work in most Cases Modem client IP address This IP address will be assigned to your console computer during the PPP handshake Since it is a point to point IP connection virtually every IP address is possible but you must make sure it is not interfering with the IP settings of the IKVM 1000 and your console computer The defaul
60. y 19 Phase Defines the phase for video sampling used to control the display quality together with the setting for sampling clock Horizontal Position Use the left and right buttons to move the picture in horizontal direction while this option is selected Vertical Position Use the left and right buttons to move the picture in vertical direction while this option is selected Reset this Mode Reset mode specific settings to the factory made defaults Reset all Modes Reset all settings to the factory made defaults Save Changes Save changes permanently Undo Changes Restore last settings Soft Keyboard 3lF4 5 Brk 0 ee li 8 lulilo INI tit Opens up the Menu for the Soft Keyboard Show Pops up the Soft Keyboard The Soft Keyboard is necessary in case your host system runs a completely different language and country mapping than your administration machine Mapping Used for choosing the according language and country mapping of the Soft Keyboard e Local Keyboard Used to change the language mapping of your browser machine running the Remote Console Applet Normally the applet determines the correct value automatically However depending on your particular JVM and your browser settings this is not always possible A typical example is a German localized system that uses an US English keyboard mapping In this case you have to change the Local Keyboard
61. y CD ROM removable disks and harddisks with the remote system To use this feature you need the Drive Redirection Tool or the KVM Vision Wiewer on your client machine Please ask the vendor of IK Mi 1000 how to get the tools Disable Drive Redirection Force read only connections To use this feature you need to install KVM Vision Viewer client machine The KVM Vision Viewer can be found in the bundled CD ROM Please follow the KVM Vision Viewer Setup Wizard step by step to install the software Warning 1 Drive Redirection is only possible with Windows 2000 and the latter version 2 Drive Redirection works on a low SCSI level and the SCSI protocol cannot recognize partitions therefore the whole drive selected will be shared instead of any particular partition 3 While connecting to a legacy KVM switch please select PS 2 mouse for Key board Mouse setting from webpage Otherwise you will be not be able to use Hot key Create a New Device in KVM Vision Viewer 1 Start KVM Vision Viewer 2 Click on Device and select New Device to create a new device 28 d Vision Viewer 11 Lg Device mange ratata Se hte in bseration window Erst b 3 Fill in the information Device Name Enter a name to your device Network Address Enter an IP address the IKVM 1000 uses Authentication Port This is a

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