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Patton electronic SmartLink M-ATA User's Manual

1. Feature Keypad Feature Keypad Call Hold Fl Call Retrieve F Conference F7 Conference Drop F8 Call Transfer F4 Do not Disturb ON 82 Do not Disturb OFF 82 Distinctive ON 90 Distinctive OFF 90 Call Waiting ON 91 Call Waiting OFF 91 Incoming Caller ID Display ON 92 Incoming Caller ID Display OFF 92 Self Caller ID Block Service ON 93 Self Caller ID Block Service OFF 93 Anonymous Call Reject ON 94 Anonymous Call Reject OFF 94 Incoming Call Block ON 95 Incoming Call Block OFF 95 Call Forward Selective ON 96 Call Forward Selective OFF 96 Call Forward All ON 97 Col Forward All OFF 97 Call Forward Busy ON 98 Col Forward Busy OFF 98 Warm Line ON 99 Warm Line OFF 99 IP Dialing ON 80 IP Dialing OFF 80 Speed Dialing ON 81 Speed Dialing OFF 81 Call Return 60 Config Warm Line Number 70 7Oyyyyy where yyyyy number to call Config Speed Dialing Number 71 7 1xyyyyy where x speed dial key and yyyyy number to call Config IP Dialing 72 72xxx xxx xxx xxx yyyy where xxx IP address and yyyy optional port number Set Call Forward Number 73 Wait for 3 short confirmation tones before hanging up Access Voicemail 86 Introduction 84 Appendix E Veice prompt configuration Chapter contents Eet 86 EE EE 86 EE EE 86 85 Smartlink M ATA Getting Started Guide E Voice prompt configuration Introduction The M ATA provides the ability to
2. 31 Savino YUU WOTE RC 31 A e p 32 bo eM A EAEE 35 Vol Server Registo Ici I 35 ilc EE 35 Bor m M 35 Dor Jie e EE 35 Smartlink M ATA Getting Started Guide Table of Contents Phone Line TTT 35 EA SEALUG E NN 35 ET 36 Caller TD EE 36 E EE 36 Messages T 36 H E 36 EE 37 A E 37 Gateway IUD P 37 E KE 37 STH THT 38 Support PRACK method T 38 Encode SIP URI with user parameter TTT 38 Send INVITE with Timer E 38 Call Hold usine ESOO EE 38 Send 0 08i ii 38 RIP Telephone Event Configuration 2 negem tes estopa 38 VolP VLAN Configuration iia incas 38 ill A NS 39 Hook Elash MIME Type cuado 39 SIP Timer Values EE 39 IUD 39 CIIM pe M 39 A 39 RTP Parameters M M ERS 39 BUT E 40 Outbound Proxy EE 40 Outbound Proxy Port oet ERROR A ERAN RE EE 40 Selina Sever e tinge daha 40 Stun SERVED POU ee eege Elei 40 EI 40 DOIN EE 40 TTT TTT 40 Audio CODES e E 41 CODECS MM EE EE 41 T di A 41
3. Inactive Repeat Ring Cadence Note The Bellcore standard ring cadence patterns are shown in table 2 Table 2 Bellcore standard ring cadence patterns Name Value RING_O ON 2000 IDLE 4000 R RING 1 ON 800 OFF 400 ON 800 IDLE 4000 R RING 2 ON 400 OF F 200 2 ON 800 IDLE 4000 R RING_3 ON 300 OFF 200 ON 1000 OFF 200 ON 300 IDLE 4000 R RING_4 ON 500 RING 5 Localization 57 SmartLink M ATA Getting Started Guide 6 System Supplementary Service Keys Supplementary Service Keys are key sequences that can enable and disable certain calling features from an analog phone handset attached to the SmartLink M ATA Note The supplementary service keys must begin with a character or f flash hook and follow a 1 or 2 numeric digit s Supplementary Service Keys Enable Sequence Disable Sequence Call forward All 97 Call forward on Busy 98 Call forward selective 96 Call Waiting 91 Incoming Call Block 95 Block Anonymous Calls aa Distinct Ring so Warm Line as Do Not Disturb IP Dialing Speed Dialing Incoming Caller ID Self Caller ID Block Figure 34 Supplementary Service Keys section of Localization Window Call forward All Enables or disables the unconditional call forwarding feature Call forward on Busy Enables or disables the call forwarding on busy feature Call forward selective Enables or disables the call forwarding on b
4. e SIP Configuration see figure 12 on page 37 e SIP Extensions see figure 14 on page 38 RIP Telephone Event Configuration see figure 15 on page 38 VoIP VLAN Configuration see figure 16 on page 39 e SIP Parameters see figure 17 on page 39 NAT Traversal see figure 18 on page 40 Note After configuring the sections click the Save SIP Settings button see figure 18 on page 40 to save the new configuration SIP 36 Smartlink M ATA Getting Started Guide 5 e Telephony SIP Configuration SIP Configuration SIP Server Settings Current Server sipsvr yourdomain com Domain yourdomain com Base RTP Port SIP Registration Server Address IP or FQDN SIP Port SIP Domain yourdomain com Voice Port Leaving a setting blank will force the unit to use the information obtained via DHCP and or DNS Io Send Registration Request with Expire Time 3600 Iv Send Unregistration at boot lv Send SUBSCRIBE SUBSCRIBE Server IP or FaDN defaults to registration server Figure 12 SIP Configuration section of the SIP window SIP Server Settings The SmartLink M ATA will automatically attempt to locate the VoIP server by using the domain name speci fied in the LAN interface or the server will be discovered via DHCP on the WAN interface When found the discovered server will be listed as the Current Server Enter the following information Server address The IP address or domain name hosting the VoIP SIP se
5. Supplementary Service Settings see figure 21 on page 43 Dial Out Type see figure 22 on page 45 e Call Forward Settings see figure 16 on page 39 Selective Call Forward Settings see figure 17 on page 39 Incoming Call Block see figure 18 on page 40 Distinctive Ring Settings see figure 18 on page 40 HTIP Digest Setting see figure 18 on page 40 Note After configuring the sections click the Save button see figure 27 on page 47 to save the new configuration User Information User Information Phone Number jerry CallerlD Name mike User Name jerry Password dcin Port 5060 SIP Registration status Registered Supplementary Services Activation Service Enable Service Enable Call Forward All uo d Call Forward on Busy wo d Selective Call Forward No si Conditional Call Forward No vj Three Way Conferencing Yes zi Call Waiting Yes y Incoming Call Block Yes 2 Anonymous Call Reject mo sl Distinctive Ring no d Caller ID Yes gt Call Transfer Yes v Call Return Yes y Dialing by IP Address No vj Do Not Disturb no sl Speed Dial No vj Self Caller ID Block mo sl Message Waiting Indicator Yes y Outgoing Call Block Yes y Figure 20 User Information section of Phone 1 window Phone 1 42 Smartlink M ATA Getting Started Guide 5 e Telephony Phone Number Enter the telephone number or the user part of the SIP registration User Name Enter the user name that will be used for validation of the
6. Timer A a B b C c D d yn Range X X matches any digit Letters matches any of the specified letters Letters Subrange Subrange Letters Subrange Letter matches the specified letter Digit Digit matches any digit between first and last Position Letter Range StringElement Position matches any occurrence of the position Position matches an arbitrary number of occurrences including 0 String StringElement StringElement String Stringlist String String StringList DialPlan String Stringlist A dial plan according to this syntax is defined either by a case insensitive string or by a list of strings Regard less of the above syntax a timer is only allowed if it appears in the last position in a string 12T3 is not valid Each string is an alternate numbering scheme The unit will process the dial plan by comparing the current dial string against the dial plan if the result is under qualified partial matches at least one entry then it will do nothing further If the result matches or is over qualified no further digits could possibly produce a match then send the string to the gatekeeper and clear the dial string The Timer T is activated when it is all that is required to produce a match The period of timer T is 4 seconds For example a dial plan of xxxT xxxxx will match immediately if 5 digits are e
7. to return to the main menu 1404 Net mask Set the IP network mask 140 Set IP Use to instant of and setting network mask t to end or to return to the main menu 1508 Reload Immediately reloads None None the SmartLink Introduction 86
8. IST 46 PVA TT T T 47 SAVIN YOU WOES id Eet 47 pe ET E 47 Line 1 Speed Dial TTT 47 Speed E 47 Speed Dial 1 8 Phone Nurmber IP Dialing 5 ter Fere ih ede Eeer 47 TEE 47 Smartlink M ATA Getting Started Guide Table of Contents O Ai 48 Set Securtpy NA 51 Neb Dose EDIBeE EE 51 New Root EE 51 New User Password NM 51 EE 51 AV UALS YOU D NE 51 gung ci DI M 52 ee MM 52 pd MEE 52 E EE 52 Debug Serios MM 53 T 53 IR TEE 53 Debus Connection Porcina dias 53 NEP TTT 53 EE 54 Time ZG ide 54 Adjustclock for daylight savings ee RE aida and 54 baro pr MM ERE 54 GEERT bd mn Ete Rains 54 A EE 54 Egbe Pina Resistencia iii dores dais 54 Saving YO E 54 EE 55 Call Progress KEE 55 EE EE 56 Prompt Tone eeben Ris Sege eer sien deed Da e ep qi sida 56 East 56 STE 56 Beis R 56 Rines Bac Tone nia gedet 56 RTE 56 EE 57 Supplementary E 58 Calldomvard EE 58 Cal ora TT 58 Call forward EE 58 e EE 58 lacoming Call EE 58 Blocks Anonymous EE 58 Distinmedye RIDE os onec T 58 Ke EE 58 MAN oe T CTT 59 Smartlink M ATA Getting Started Guide Table of Contents IP RT 59 Speed EE 59 Income Caler E EE 59 Self Gallet ID Bloch E 59 Calling Preis E 59 Cali da diia 59 KE e EE 59 O O 60 Call Forward Allo lidad 60 EEE E E Ee 60 E TT EE 60 Call Wains call alt
9. dynamically through DHCP DynDNS address The IP address of the dynamic DNS server that will be notified when the SmartLink M ATA s dynamic IP address changes VLAN VLAN tag value encoded in the LAN Ethernet header in all outgoing packets Priority Tag Priority tag value encoded in the LAN Ethernet header in outgoing packets Settings The Settings window contains the following sections Internet Configuration see figure 5 on page 28 e WAN PPPoE Configuration see figure 6 on page 29 MAC Spoofing Configuration see figure 8 on page 30 Internet VLAN Configuration see figure 8 on page 30 Note After configuring the sections click the Save Internet Settings button see figure 4 on page 26 to save the new configuration Settings 27 Smartlink M ATA Getting Started Guide 4 e Network LAN Internet Configuration Internet Configuration Obtain Internet configuration dynamically DHCP keep Alive mai xi Ping IP FQDN Ping Interval sec Telephony P Status Inform Interval sec SIP G Specify fixed Internet configuration CODECS IP Address Phone 1 IP Netmask Speed Dial IP Gateway IP DNS Server Host Name Domain Name Obtain LAN configuration dynamically Select this option if appropriate If you choose Obtain LAN configuration dynamically the information is detected automatically through DHCP Specify fixed LAN configuration Select this option if you will not be using DHCP I
10. ner Butter calada tds 41 PAX without Ss Use ee E EE 41 Savine YOU EE 42 Phone EE 42 User Information ro did 42 Phone Number ip ias 43 RETTEN 43 SmartLink M ATA Getting Started Guide Table of Contents IH 43 e E EEN 43 E EE 43 Supplementary Service Activation aia Ad 43 Call Forware E EE 43 Selective Call EE 43 Re 43 EE 43 Distinctive EE 44 GM EE 44 Diline by JP A dares oen eee etie tete ein Rigas E iod td 44 Speed Dial RB 44 KEE 44 Call Forward on T 44 Conditional Call Forward nuca ia 44 acl vr M S 44 Anonymous Call B jedt tertii deett iea Aaa 44 Caller TD M hide 44 AMI Sr M H 44 P GMs ae OE 44 Self Caller ID Block cnet aee tr eterne reme ec te esse edens 44 Outsomo CallBlsda m 44 DAVON EE 45 pend M 45 Hot Line Dumb deg osa Ie bti tee nta tte tied uii e mad SUD ete eb ee rn 45 Warm Line Number suecia ii 45 Call Forward Settings aid 45 Ciwa Al Destinos dai ida 45 ChwdiBus Det ni ada 45 Selective Call Forward Settines estoica lesions 46 ET 46 Forward destination tiles napa leia 46 Incoming Call Bladke a dope taped baden m lee Red ee 46 Block Galler U E set tereti ORTU Ei E E EP E RES 46 ETIE qm Mm 46
11. 13 APP rcv rsp 200 of req 32769 07 07 2005 14 48 59 Local7 Debug 10 10 22 13 call 468bc gt CallChangeState from CALL_OUTGOING to CALL_ALERT in file src common fxs WaitingFxs c line 58 07 07 2005 14 48 0 22 13 APP rev rsp 180 of req 32769 07 07 2005 14 48 58 Local 0 22 13 Handset 349b4 received event 26 in file src 59 Local 0 7 0 common fxs WaitingFxs c line 212 4 7 0 7 0 Debug 07 07 2005 48 58 Local 07 07 2005 14 48 58 Local in src common fxs OffHookFxs c 41 07 07 2005 14 48 58 Local7 Debug 10 22 13 Dial numbers is 100 07 07 2005 14 48 58 Local0 Info 10 10 22 13 Jul 07 11 48 58 syslog usersjphone Call Out 100 07 07 2005 14 48 58 Local7 Debug 10 10 22 13 call 0 gt CallChangeState from CALL_IDLE to CALL OUTGOING in file src common call c line 80 22 13 APP rev rsp 100 of req 32769 22 13 EndPoint State StateOffHook gt StateWaiting o o o 07 07 2005 14 48 58 Local7 Debug 10 10 22 13 Codec 2 8 07 07 2005 14 48 58 Local7 Debug 10 10 22 13 Codec 1 18 07 07 2005 14 48 58 Local7 Debug 10 10 22 13 Codec 0 0 07 07 2005 14 48 54 Local7 Debug 10 10 22 13 The EnvetString is 100 and length is 3 07 07 2005 14 48 53 Local7 Debug 10 10 22 13 The EnvetString is 10 and length is 2 07 07 2005 14 48 53 Local7 Debug 10 10 22 13 The EnvetString is 1 and length is 1 07 07 2005 14 48 51 Local7 Debug 10 10 22 13 EndPoint State StateOnHook StateOffHook in src com
12. ALU EE 23 Ry Ste tid UU EE EE 23 LANTE CI m EI EDS 23 Rio addi eere RPE M m TR ree 23 rode chum EET 23 Conte DD etl ere E EE 23 GEST LEN Uso c EE 24 Application Gode EE EE EE 24 ege 24 SV SPENT SEARLS S 24 SE 24 GE eege 24 SIE Bytes EE 24 Wa E A a E eR A Y 24 RE 24 ER 24 NN 24 RCP Byres Received oo eds 24 El EE 25 RS Se ee EE 26 E ER EE 26 Smartlink M ATA Getting Started Guide Table of Contents TTT 26 LTE 26 EE 26 EE 26 Dynamic IP Assipii E 26 HT 27 MAC address paa ee ee Raa ORO jeeps e 27 Subnst Masies E 27 EE ER EE 27 EK ER IER T C E RE 27 VEAN HE 27 it Em 27 MID MM M 27 Internet Confllb EE 28 Obtain LAN configuration dynamically cocida 28 Specify fixed LAN combo ration xo eee eo e datas or rit e Pe e UR IER ERG RD bet E 28 WAN PPPoE Configuration EEN 29 E dl PESE emen eM UNE 29 Le ice EE 29 D NM 29 E T 29 E NK ae M 29 Echo dn M idad 29 Service ei P O 29 P USRPIDIM T 29 Dymanie ON EE 29 Configunng DynanucONS cion ed 30 KEE 30 WAN MAG Address Spoofed unicidad 30 VEAN e 30 MLAN Tag IEEE 802 EE 31 eta TTT 31 SAVIN E VOU WORE TT 31 A d
13. Dial system Security Configuration Localization SNMP Auto Upgrade Manual Upgrade Reload Figure 4 Internet Status window Enabled Yes indicates the LAN interface is enabled and ready to be used Service Either Routed or Bridged displays whether the SmartLink s LAN interface connection is operating in a routed or bridged mode Interface Status Either Up or Down Network Settings These are the details of your LAN network settings Dynamic IP Assignment Displays Yes via DHCP if you are using a dynamic IP address or No if a dynamic IP address is not being used Status 26 Smartlink M ATA Getting Started Guide 4 e Network LAN IP address The IP address of the SmartLink on the WAN interface MAC address The MAC address of the WAN Ethernet interface in the SmartLink Subnet Mask The subnet mask is 32 bit number that filters a destination IP address to determine to which subnet it belongs For example a subnet mask of 255 255 0 0 for a network ID of 192 5 0 0 tells the switch to accept traffic des tined for IP addresses that begin with 92 5 all other packets are ignored Default Gateway The IP address of the gateway The gateway IP address can be retrieved automatically in DHCP mode or be set up manually with a fixed IP address Domain name The network domain name of the SmartLink DNS address Refers to the address of your domain name server that was defined under LAN settings or that was learned
14. IP network settings from the LAN using DHCP To determine the IP address of the SmartLink lift the handset off the attached analog phone and dial kk OK OK Dial 1 0 0 listen to and record the IP address of the SmartLink To manually set the IP address see appendix E Voice prompt configuration on page 85 for details Use a web browser to connect to the SmartLink M ATA The URL will be http lt ip address gt For example if the M ATA IP address was 10 10 10 2 the URL would be h tp 10 10 10 2 Note The default password for the M ATA is root voice services T Follow the directions of your voice service provider to set up IMPORTANT Rear view Phone jack Power jack Phone LED Figure 2 SmartLink M ATA installation diagram Installing the M ATA 20 SmartLink M ATA Getting Started Guide 2 SmartLink installation Resetting the M ATA to factory default The M ATA should be powered off Press the recessed button on the rear of the M ATA then apply power to the unit 6 Continue depressing the button while the LEDS are flashing and only release the button after the LEDs have stopped You may now log in to the M ATA using the password root y g g P Installing the M ATA 21 Chapter3 Home Chapter contents as po by MB MEE 22 JP TD T Gn cc D EC Do I uic Mee RM ME RE MAE S 22 EE 22 Conka EE EE po LI ac S 23 ee Broa Vey Si Mete EE ERR ET T 23 Downloader Code Version ii
15. Started Guide 8 Logout Introduction Clicking Logout see figure 45 displays Logout Sure to Logout If you want to exit from the SmartLink management utility click the Logout button see figure 45 Logout Sure to logout CODE Phone 1 Speed Dial ystem Security Configuration Figure 45 Logout window You will be returned to the password verification page see figure 46 This unit is password protected Please enter the correct password to access the web pages pF Authenticate Figure 46 Password verification page Introduction 71 Chapter9 Contacting Patton for assistance Chapter contents ee 73 Contact TEE 73 EE R ER 73 Alternate Patton support ror Europe Middle East and Afica TE EE 73 Wattanty Service and Returned Merchandise Authorizations RM EE 73 KEE HA UTR 74 Eer EE 74 Re 74 E EE 74 EE 74 STR T ee e oc M MM E LE eT 74 72 Smartlink M ATA Getting Started Guide 9 Contacting Patton for assistance Introduction This chapter contains the following information e Contact information describes how to contact Patton technical support for assistance Warranty Service and Returned Merchandise Authorizations RMAs contains information about the RAS warranty and obtaining a return merchandise authorization RMA Contact information Patton Electronics offers a wide array of free technical services If you have questions about any of our other products
16. WAN and phone ports A full suite of IP features DHCP and NAT PAT are available on the M ATA to provide easy interconnection to VoIP services and IP transport networks VLAN tagging and prioritization enables voice traffic to be han dled before data traffic by other devices on the network The web interface offers two levels of configuration access for the network operator and end user The friendly web interface and product labeling Phone LAN and WAN to help ensure a trouble free installation for the end user Configuration and firmware can be downloaded from a TFTP server or HTTP server SmartLink M ATA overview 18 Chapter 2 Smartlink installation Chapter contents Isra 1 E dh a R E E E E A E R O E E TEE sect 20 Resetting the M A Ato factory ale 21 19 SmartLink M ATA Getting Started Guide 2 SmartLink installation Installing the M ATA O o Oo Oo The unit should be installed in a dry environment with at least 2 inches 5 cm of clearance at the sides front and rear of the unit to allow air circulation for cooling Plug in the telephone see figure 2 Plug in the PC or LAN or a LAN hub switch Plug the power adapter into the power jack on the SmartLink M ATA see figure 2 Connect the other end of the power cord to an appropriate AC power outlet Wait 30 seconds after powering the SmartLink M ATA on then verify that the green Power LED is lit see figure 2 By default the M ATA will automatically request
17. and frequency 2 are the frequency of the tone to be played e Energy 1 and energy 2 are the energy level of the tone to be played in dBm e ON ms is the duration that the tone will be played in milliseconds e OFF ms is the duration of the pause between cycles of playing the tone R indicates the tone should be repeated using the ON and OFF durations specified Localization 55 Smartlink M ATA Getting Started Guide 6 System To specify a 350 Hz and 480 Hz tone that will be played at 15 dB for one second and then pause for 0 5 sec onds you would specify 3508 15 4800 154 0N 1000 OFF 500 R The following example would repeat playing of a tone of 280 Hz at 8 dBm for 0 3 seconds with a pause of 0 1 second and a tone of 550 Hz for 0 8 seconds with a pause of 0 15 seconds 280 8 550 20 0N 300 OFF 100 ON 800 OFF 150 R Localization Call Progress Tones DIALTONE 3308 13 440B 13 0N 1000 R CONFIRM 3508 13 4408 13 0N 100 OFF 100 3 OFF 1000 R BUSY 4408 1380N 500 OFF 500 R RINGBACK 4408 1380N 1500 OFF 3500 R OFF HOOK WARNING 14008 3 20608 3 24508 3 26008 3 0N 100 OFF 100 R Figure 32 Call Progress Tones section of Localization window Dial Tone Played when prompting the user to enter a phone number Prompt Tone Played when prompting the user to enter a call forward phone number Confirm Tone This should be a brief tone to notify the user that the last input value has been ac
18. review and set the network configuration parameters using the handset of an attached analog telephone handset By default from the factory DHCP is enabled and an IP address is not configured The M ATA must be power cycled or reloaded after changing any of the network settings Menu selection item Network Status will not reflect setting changes until after M ATA is reloaded or power cycled Note Configuration of these settings can result in loss of connectivity to the M ATA on the local LAN Accessing the voice prompt Dial from the analog handset to reach the main menu Existing voice prompt configuration On hook the analog phone Access Main Menu Announcement Code Selection Function Voice Prompt User input Main Menu Plays main Patton Smartlink Con Enter selection code menu selections figuration Main Menu 100 Network status Plays DHCP setting IP 1008 Network status None address gateway IP address and IP network mask setting 110 DHCP setting Enables or 110 DHCP Settings 1 to enable DHCP Disables DHCP 2 to disable DHCP or to return to the main menu 120 IP address Sets IP address of 120 Set IP Address Use to instead of and setting the M ATA t to end Ex 172 16 230 227H or it to return to the main menu 130 Gateway Sets the gateway router IP 1 30 Set gateway Use to instant of and setting address router IP address t to end or
19. we recommend you begin your search for answers by using our technical knowledge base Here we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems phony services from a VoIP service provider are encouraged to use the service provider as a primary point of contact for resolv IMPORTANT ing problems d Consumers that received the SmartLink in conjunction with tele Patton support headquarters in the USA Online support available at www patton com E mail support e mail sent to support patton com will be answered within 1 business day Telephone support standard telephone support is available five days a week from 8 00 am to 5 00 pm EST 1300 to 2200 UTC GMT by calling 1 301 975 1007 Toll Free VoIP support call sip support patton com with a VoIP SIP client Fax 1 253 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at www patton inalp com E mail support e mail sent to support patton inalp com will be answered within 1 business day Telephone support standard telephone support is available five days a week from 8 00 am to 5 00 pm CET 0900 to 1800 UTC GMT by calling 41 0 31 985 25 55 Toll Free VoIP support call sip support patton com with a VoIP SIP client e Fax 41 0 31 985 25 26 Warranty Service and Returned Merchandise Authorizations R
20. 019751000 will immediately be called Control Timer Values Control Timer Values Hook Flash Timer 100 1100 ms 11 MS SIP Session Timer value Conditional Call Forwarding Timer 1 Sec Warm Line Delay Interdigit Timer 4 ms Offhook Idle Time Offhook Warning Tone Time 12 ms Figure 36 Control Timer Values section of Localization window Hook Flash Timer Maximum on hook time before off hook to qualify as hookflash More than this value and the on hook event is treated as on hook hanging up the call Minimum on hook time before off hook to qualify as hookflash At less than this value the on hook event is ignored SIP Session Timer value The amount of time the SmartLink M ATA will wait during an active call to send repeated re invites on active calls to allow the SIP server to determine the status of a call Localization 61 SmartLink M ATA Getting Started Guide 6 System Conditional Call Forwarding Timer Specified a time period as a call forward condition After the number of seconds specified the conditional call forwarding process will be performed Warm Line Delay Specify a time period as a delay time for warm line dialing If warm line is enabled then the SmartLink M ATA will wait this amount of time after the handset is off hook before dialing the warm line phone number Interdigit Timer The number of seconds the SmartLink M ATA will wait for the caller to input a subsequent digit of the dialed number If
21. 209 49 110 185 Jan 01 00 00 00 syslog DownloadConfig No DownloadImage No 09 2005 15 36 Local0 Info 209 49 110 185 Jan 01 00 00 00 syslog Check Autoupgrade Syslog Server Specify the syslog server IP address or DNS name This feature specifies the server for logging SmartLink M ATA system information and critical events Configuration 52 SmartLink M ATA Getting Started Guide 6 System Debug Service Enable Debug Enable or disable System Debug Debug Server The debug server IP address and port This specifies the server for logging SmartLink M ATA debug informa tion Debug information can be sent to a syslog server A sample record of debug output is shown below SYSLOG 07 07 2005 14 49 09 Local7 Debug 10 10 22 13 EndPoint State StateConnect gt StateOnHook in src common endpoint c 333 07 07 2005 14 49 09 Local0 Info 10 10 22 13 Jul 07 11 49 09 syslog usersjphone On Hook 100 07 07 2005 14 49 03 Local7 Debug 10 10 22 13 Handset 349b4 received event 52 in file src common fxs ConnectFxs c line 466 07 07 2005 14 48 59 Local7 Debug 10 10 22 13 The EnvetString is f and length is 1 07 07 2005 14 48 59 Local7 Debug 10 10 22 13 EndPoint State StateWaiting gt StateConnect in src common fxs WaitingFxs c 116 07 07 2005 14 48 59 Local7 Debug 10 10 22 13 call 468bc gt CallChangeState from CALL_ALERT to CALL_CONNECT in file src common fxs WaitingFxs c line 114 07 07 2005 14 48 59 Local7 Debug 10 10 22
22. 51 Web Pare Protect EE 51 Nev T DE 51 Wew User oM E 51 EE 51 EE 51 Ee Eege 52 SBER tS ag Ce a T T a 52 Meera TTT 52 EE EE 52 RT 53 erbei EE 59 ENEE 53 Debus Cobnectan Patt twtr A ee OR 53 CNN 53 ENEE 54 ST 54 Aduse clock forda NeR SAINES ea aee E e E A E 54 SEET 54 STE 54 Rena MeL N EE 54 Enable Ping pd E 54 EE 54 EE 55 e ee press je mes eer cetee terse ocak Eo 55 ee E 56 N e M T 56 Contran s c cree ccc C ede MES 56 EE KE 56 El KEE EE 56 EE 56 ONT el rc EE 56 Distinctive TTT EE 5 SM a a 58 E EE 58 Call ormand T 58 eie T 58 OR T 58 a O ka a kat er Ee 58 SmartLink M ATA Getting Started Guide 6 System Plock Aira crn yin E E 58 Distinctive A ISE OEE 58 EE E 58 Do Not DETO E 59 TER 59 KTR 59 Income ET 59 Ergo e 59 Calling Pret Keys cid isaac 59 CAM EE 59 Ke EE 59 Sped EE 60 e E 60 BEI TTT 60 Call EE 60 Call Waiting call alternative TTT 60 Call Conference io dee Eeer SN 60 Call Conference R E 60 Call ELI E 60 KE EET 61 Call Forward Busy Destination vragza niente eei erectio eene ee ERO IR ERE ERE E PCS 61 Ie m M setae 61 Control Titer Vales user epi initial 61 Hook Flash TAME Aer eege eege eege 61 SIP Session Timer Val ies cirios 61 Conditional Call Forwarding Tit TTT 62 Warm Las Dely EE 62 EE 62 Otffl
23. Call Transfer Configures the key sequence for call transfer The factory default is flash hook 4 Localization 60 Smartlink M ATA Getting Started Guide 6 System Voicemail access Configures the key sequence for call for voicemail access The factory default is flash hook 86 If the voicemail key sequence is entered on the phone a call will automatically be placed to the configured service provider using the configured authentication information Call Forward Busy Destination Configures the number to forward calls to when busy To configure call forward busy enter the calling prefix key 74 is the factory default the number to dial and then on hook the phone You will hear a second dial tone after entering the calling prefix key Before using call forward busy must be enabled using the activate sequence defined in the supplementary service table Example 743019751000 and on hook the phone All calls received will forward to 3019751000 when the phone is busy Hotline Configures the number to call when the telephone goes off hook To configure the hotline number enter the calling prefix key 75 is the factory default the number to dial and then on hook the phone You will hear a second dial tone after entering the calling prefix key Before using hotline calling it must be enabled using the activate sequence defined in the supplementary service table Example 753019751000 and on hook the phone When the handset is lifted 3
24. IP Extensions section of the SIP window Support PRACK method Select to enable SIP provisional acknowledgement PRACK support as defined in RFC 3262 Encode SIP URI with user parameter Select to encode user phone parameter in SIP URI Send INVITE with Timer header Select to encode Timer header in all INVITE requests for ringing timeout Call Hold using C 0 0 0 0 When checked calls will be held using the call hold method described in RFC 2543 If unchecked the call hold would follow the RFC 3263 method Send NOTIFY Send out SIP NOTIFY request to transferer for unattended and attended call transfer RTP Telephone Event Configuration This sub page allows configuration of the out of band signaling options for SIP Select whether OOB tele phone event signaling is to be done using the SIP INFO message or to be done via RFC2833 RTP signaling For additional information please refer RFC2833 RTP Telephone Event Configuration Send DTMF Events Out of Band RFC2833 727 RFC2833 signalling using payload value v Regenerate OOB DTMF tone Figure 15 RTP Telephone Event Configuration section of the SIP window VoIP VLAN Configuration This sub page allows configuration of specific VLAN tags that are to be applied to all SIP signalling and RTP packets used for VoIP calls These VLAN settings will override any general VLAN settings applied to the interface SIP 38 Smartlink M ATA Getting Started Guide 5 e Telephony Vol
25. MAs Patton Electronics is an ISO 9001 certified manufacturer and our products are carefully tested before ship ment All of our products are backed by a comprehensive warranty program Note Ifyou purchased your equipment from a Patton Electronics reseller ask your reseller how you should proceed with warranty service It is often more con Introduction 73 SmartLink M ATA Getting Started Guide 9 Contacting Patton for assistance venient for you to work with your local reseller to obtain a replacement Patton services our products no matter how you acquired them Warranty coverage Our products are under warranty to be free from defects and we will at our option repair or replace the prod uct should it fail within one year from the first date of shipment Our warranty is limited to defects in work manship or materials and does not cover customer damage lightning or power surge damage abuse or unauthorized modification Outofwarranty service Patton services what we sell no matter how you acquired it including malfunctioning products that are no longer under warranty Our products have a flat fee for repairs Units damaged by lightning or other catastro phes may require replacement Returns for credit Customer satisfaction is important to us therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price If you have ordered the wrong equipment or you
26. P VLAN Configuration Call Signalling Packets VLAN Tag RTP Packets VLAN Tag Figure 16 VoIP VLAN Configuration section of the SIP window SIP Parameters SIP Parameters Hook Flash MIME Type D SIP Timer Values msec SIP T1 500 SIP T2 4000 SIP T4 5000 RTP Parameters RTP Port Min RTP Port Max Figure 17 SIP Parameters section of the SIP window Hook Flash MIME Type This is the MIME Type to be used in a SIP INFO message used to signal hook flash event SIP Timer Values milliseconds SIP T1 RFC 3261 T1 value RTT estimate Range 0 64000 milliseconds default is 5000 msec or 5 seconds SIP T2 RFC 3261 T2 value maximum retransmit interval for non INVITE requests and INVITE responses Range 0 64000 milliseconds default is 4000 msec or 4 seconds SIP T4 RFC 3261 T4 value maximum duration a message will remain in the network Range 0 64 seconds default is 5000 msec or 5 seconds RTP Parameters RIP Port Min and RTP Port Max define a range that contains at least four even numbered ports 100 106 for example SIP 39 Smartlink M ATA Getting Started Guide 5 e Telephony NAT Traversal NAT Traversal D Outbound Proxy IP or Outbound Proxy Port FQDN IP or _ Stun Server IP Stun Server Port FQDN D UPnP NONE Save SIP Settings y Figure 18 NAT Traversal section of the SIP window Outbound Proxy IP Type the fully qualified domain name for the outbound proxy server or ty
27. SNMP manager when setting SNMP data items in a clients MIB The default value is public SNMP System Configuration System Description Description of the unit e g John s phone System Object Id A vendor s enterprise ID Saving your work When you are finished configuring settings click the Save SNMP Settings button to save the changes SNMP Configuration 64 SmartLink M ATA Getting Started Guide 6 System Auto Upgrade The SmartLink M ATA family includes a configuration and firmware download manager server that allows for the updating of large numbers of SmartLink M ATAs from a central location By factory default all SmartLink M ATA units are set with auto update on and to access the Patton auto update server Many of Patton s car rier customers have chosen to setup their own auto update server to provide service specific information for their end users Patton recommends that end users do not change the auto update server or set Enable auto upgrade to NO without consulting with their service provider AutoUpgrade Routine Upgrade every 7 v day s Enable Auto Upgrade Auto Upgrade Protocol Upgrade Server fupgrade patton com Auto Upgrade URL Save AutoUpgrade Figure 41 AutoUpgrade window Routine Upgrade every xxx day s If selected the SmartLink M ATA will check for automatically check for updates at system reload time and on a periodic basis based on the number of day
28. Smartlink M ATA P PATTON SS Ea Electronics To Micro Analog Telephone Adapter Getting Started Guide Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Document Number 09405U1 001 Rev B Part Number O7MSLMATA GS Revised October 4 2006 Patton Electronics Company Inc 7622 Rickenbacker Drive Gaithersburg MD 20879 USA Tel 1 301 975 1000 Fax 1 301 869 9293 Support 1 301 975 1007 Web www patton com E mail support patton com Trademark Statement The terms SmartLink SmartNode SmartWare and SmartView are trademarks of Pat ton Electronics Company All other trademarks presented in this document are the property of their respective owners Copyright 2006 Patton Electronics Company All rights reserved The information in this document is subject to change without notice Patton Elec tronics assumes no liability for errors that may appear in this document Warranty Information Patton Electronics warrants all SmartLink M ATA components to be free from defects and will at our option repair or replace the product should it fail within one year from the first date of the shipment This warranty is limited to defects in workmanship or materials and does not cover customer damage abuse or unauthorized modification If the product fails to perform as warranted your sole recourse shall be repair or replacement as described above Und
29. VoIP SIP registration or call invitation Port Specify the signaling port CallerID Name Enter the caller ID name Password Enter the password Supplementary Service Activation These settings enable or disable each of following calling features Most features can also be enabled or disabled by using the telephone handset see section Supplementary Service Keys on page 58 for details Supplementary Services Activation Service Enable Service Call Forward All o si Forward on Busy Selective Call Forward No vj nditional Call Forward Three Way Conferencing Yes y Waiting Incoming Call Block Yes y Anonymous Call Reject Distinctive Ring No ler ID Call Transfer Yes v Return Dialing by IP Address No KL Not Disturb Speed Dial No si f Caller ID Block Message Waiting Indicator Yes S Outgoing Call Block Figure 21 Supplementary Service Settings section of Phone 1 window Call Forward All Enable call forward all service All received calls will be forwarded to the destination specified under the call forwarding settings Selective Call Forward Enable call forward no answer service All received calls that are not answered will be forwarded to the desti nation specified under the call forwarding settings Three Way Conferencing Enable three way conference service This service enables you to add a third party to an existing two way con versation and hold a three party conference call Incom
30. a 23 ESTE T T 23 A ES 23 A E 23 Si 23 SIP Bytes EE 23 SR e Cr E 23 RP IS Reel Mm 23 RIP Biertreng 23 CA lit c ct cese e e MT e 23 22 Smartlink M ATA Getting Started Guide System information 3 e Home Welcome to Smartlink download and configuration utility k LAN Select from the configuration options in the menu on the left Status Settings System Information System Uptime NTP time LAN IP Address MAC Address 0 days 3h 25m 19s 03 27PM 12 27 2005 GMT 8 DST 10 10 22 10 Dynamic 00 a0 ba 01 a0 6d Application Version Config Date Phone 1 Security Password installed Application Code Version SIP version 4 01 001 OE EN MA 1220 ystem Downloader Code Version 3 1 EN OEMA 011103 Security Speed Dial System Status Configuration lization SIP Messages Sent D SIP Bytes Sent 0 SIP Messages Recv 0 SIP Bytes Recy 0 RTP Packets Sent 0 RTP Bytes Sent 0 RTP Packets Recv 0 RTP Bytes Recy 0 Logout Figure 3 Smartlink VolP download and configuration Home page System Uptime Shows how long the SmartLink M ATA has been operating since the last time it was reloaded either by pow ering the unit off and then on again or by selecting System gt Reload LAN IP Address The IP address of the SmartLink M ATA If Static is shown next to the address it means the IP address was assigned to the SmartLink M ATA under the LAN Settings Dynamic indicates
31. are dissatisfied in any way please contact us to request an RMA number to accept your return Patton is not responsible for equipment returned without a Return Authorization Return for credit policy Less than 30 days No Charge Your credit will be issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted for repairs only RMA numbers RMA numbers are required for all product returns You can obtain an RMA by doing one of the following Completing a request on the RMA Request page in the Support section at www patton com By calling 1 301 975 1007 and speaking to a Technical Support Engineer By sending an e mail to returns patton com All returned units must have the RMA number clearly visible on the outside of the shipping container Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping Shipping instructions The RMA number should be clearly visible on the address label Our shipping address is as follows Patton Electronics Company RMA xxxx 7622 Rickenbacker Dr Gaithersburg MD 20879 4773 USA Patton will ship the equipment back to you in the same manner you ship it to us Patton will pay the return shipping costs Warranty Service and Returned Merchandise Authorizations RMAs 74 Appendix A Compliance inform
32. ation Chapter contents Eed 76 IEN 76 EE Mes T a a E E 76 Radieranel T Vnterterenese FOGG EE 76 CE Nonce Dedarntons e TT 76 75 SmartLink M ATA Getting Started Guide A e Compliance information Compliance EMC Compliance FCC Part 15 Class B EN55022 Class B EN55024 Safety Compliance EN60950 1 Radio and TV Interference FCC Part 15 This equipment generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television recep tion This equipment has been tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules which are designed to provide reason able protection from such interference in a commercial installation However there is no guarantee that inter ference will not occur in a particular installation If the equipment causes interference to radio or television reception which can be determined by disconnecting the cables try to correct the interference by one or more of the following measures moving the computing equipment away from the receiver re orienting the receiving antenna and or plugging the receiving equipment into a different AC outlet such that the computing equip ment and receiver are on different branches CE Notice Declarations of Conformity We certify that the appar
33. atus identified in this document conforms to the requirements of Council Directive 1999 5 EC on the approximation of the laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual recognition of their conformity The safety advice in the documentation accompanying this product shall be obeyed The conformity to the above directive is indicated by the CE sign on the device Compliance 76 Appendix B Specifications Chapter contents Voice T 78 Ee EE 78 Voice Processing aie Callin E 78 Oo 78 NS 79 EE 79 EE 79 EE 79 SHS TTT 79 77 Smartlink M ATA Getting Started Guide Voice Connectivity Be Specifications 2 wire Loopstart RJ 11 12 Short haul loop 1 1 km 3REN Caller ID Type 1 2 FSK and ITU V 23 Bell 202 generation Connectivity 1 10 100 Full Duplex Autosensing Ethernet RJ 45 Voice Processing signalling dependent SIP MGCP Packet Cable NCS 1 0 JETF MGCP 1 0 Voice codes e G 711 A Law p Law 64 kbps G 726 ADPCM 40 32 24 16 kbps e G 723 1 5 3 or 6 3 kbps e G 729ab 8 kbps G 168 echo cancellation 2 parallel voice connections DTMF detection and generation Carrier tone detection and generation Silence suppression and comfort noise Configurable dejitter buffer D TFM in band amp out of band Configurable transmit packet length RIP RTCP RFC 1889 Fax and Modem Support G 711 transparent FAX T 38 Fax relay 9 6 k 14 4 k Voice Con
34. cepted Holding Tone Indicate to the local user that the far end has placed the call on hold Busy Tone Played when a 486 RSC is received for an outbound call Ring Back Tone Played for an outbound call when the far end is ringing Off Hook Warning Played when the subscriber does not place the handset on the cradle properly Localization 56 SmartLink M ATA Getting Started Guide 6 System Distinctive Ring Settings The SmartLink M ATA Distinctive Ring Settings window see figure 33 enables you to specify up to 8 sets of distinctive ring cadences Distinctive Ring Settings Ring 1 Cadence Ring 2 Cadence Ring 3 Cadence Ring 4 Cadence Ring 5 Cadence Ring 6 Cadence Ring 7 Cadence Ring 8 Cadence Figure 33 Distinctive Ring Setting section of Localization window The following is a sample ring cadence pattern configuration Timeval time in milliseconds Repeatval of cycles to repeat Tonename RING_O RING 1 RING 2 RING 3 RING 4 RING 5 RING 6 RING 7 RING 8 RING 9 Idle IDLE Active ON OFF Inactive Idle Timeval Active Active Timeval Sequence Active Active Sequence Repetition Sequence Repeatval Repeat R Cycle Sequence Repetition Fullsequence Cycle Cycle Fullsequence Cadence Fullsequence Fullsequence Repeat Fullsequence
35. cords DNS SRV Domain The VoIP domain name is the domain name that is hosting the VoIP server Base RTP Port Displays the base RTP port number for the RTP RTCP port pair Phone Line Status The Phone Line Status table shows the current operational status of the phone It displays the VoIP registration status the configured VoIP username if the username is subscribed to voicemail and has messages waiting and the caller ID setting The messages waiting will indicate the number of new messages old messages new urgent messages and old urgent messages Registration Status Shows the currently operational status of the phone The following registration status values may be displayed Phone No not config The phone number has not yet been configured for the phone line Go to Phone 1 to enter the phone configuration Online The phone line is online registered with the SIP server and ready to send and receive phone calls using the SIP server Registering The SmartLink M ATA is in the process of registering with the VoIP server VoIP Status 35 Smartlink M ATA Getting Started Guide 5 e Telephony No Registration The SmartLink M ATA is not attempting to register with the SIP server because Send Registration Request is not checked on SIP sever setting screen Error Not Authorized A SIP final status message status of 401 or 407 has been received from the SIP server Error Forbidden SIP final status mes
36. ed on in the SmartLink 4020 Preferred Codec column Select the codec to be used as the first choice when encoding voice Packetization Configure the packet sending increment Jitter Buffer Configure the timing of the voice buffering Selection between adaptive or fixed jitter buffer Default ADAPTIVE e Set the adaptive jitter buffer maximum playout delay Default 100ms or Fixed jitter buffer playout delay Default 40ms e Whether or not to automatically switch from an adaptive jitter buffer to a fixed jitter buffer upon fax modem tone detection FAX without T 38 Use G 711 fax When checked T 38 is disabled and the SL4020 will not attempt T 38 session negotiation for fax transmissions initiated by the originator of the fax The fax transmissions will be transported using G 711 fax pass through Audio CODEC Configuration 41 Smartlink M ATA Getting Started Guide 5 Telephony The selection of T 38 or G 711 fax pass through for fax transmissions originated from the SL4020 will be determined by the receiving fax device T 38 is enabled by default To disable T 38 go to Telephony gt CODECS and select FAX without 1 38 Use G 711 fax see figure 19 on page 41 Saving your work When you are finished configuring CODEC settings click the Save CODEC Configuration button see figure 19 on page 41 to save the changes Phone 1 The Phone 1 window contains the following sections e User Information see figure 20
37. ed or not Do Not Disturb Enable do not disturb service Self Caller ID Block Enable blocking self caller ID shown in the outgoing message Outgoing Call Block Enable blocking of outgoing calls based on the digit pattern specified under outgoing call block Phone 1 44 Smartlink M ATA Getting Started Guide 5 e Telephony Dial Out Type Hot Line Number Warm Line Number Figure 22 Dial Out Type section of Phone 1 window Dial Out Type Enable Hot Line and Warm Line services To achieve this one sequence in the dial plan must start with a pause with a O delay for a Hot Line and a non zero delay for a Warm Line Hot Line Number Input the number for Hot Line function This number will be called immediately when the telephone goes off hook Warm Line Number Input the number for Warm Line function The warm line function provides a delay period after the tele phone goes off hook for the user to dial a number different than that specified for the warm line If the delay period has expired with no number being dialed the warm line number will be dialed The delay period is set under System gt Localization Call Forward Settings Call Forward Settings Cfwd All Conditional Dest Tei gt Cfwd Busy Dest Cfwd Conditional Time Figure 23 Call Forward Settings section of Phone 1 window Cfwd All Dest Input the destination for all call forwarding Cfwd Busy Dest Input the destination for all busy ca
38. entrator AC name Dynamic DNS The SL4020 supports Dynamic DNS for use in environments where the IP address of LAN IP interface is not assigned statically i e permanently but instead is assigned dynamically using protocols like DHCP With a statically assigned IP addresses DNS is used to establish a fixed relationship between an IP address a DNS name example 209 22 110 3 joephone patton com The DNS name allows the IP device like a phone attached to an SL4020 to be found by the DNS name joephone patton com anywhere on the Internet Prior to Dynamic DNS dynamically assigned IP address changes could not be automatically reflected in DNS As a result VoIP devices like the L4020 could not always be located on the Internet by DNS name This is especially true for cable modem and ADSL services that use DHCP to assign addresses to customers With Dynamic DNS the SmartLink M ATA will inform the dynamic DNS server of its IP address when it receives a new or dynamically assigned IP address from the network This allows the SL4020 to always be found using a fixed DNS name when the IP address changes With Dynamic DNS cable modem and ADSL users can be found on the Internet using a DNS name Settings 29 Smartlink M ATA Getting Started Guide 4 e Network LAN The DNS server used for registration is operated by Dynamic Network Services Inc Dynamic DNS DynDNS You can find detailed information about the company and the services it offers o
39. er no condition shall Patton Electronics be liable for any damages incurred by the use of this product These damages include but are not limited to the following lost profits lost savings and incidental or consequential damages arising from the use of or inability to use this product Patton Electronics specifically disclaims all other warran ties expressed or implied and the installation or use of this product shall be deemed an acceptance of these terms by the user Firmware Revision Information This version of the Getting Started Guide is based on firmware revision 1026 Summary Table of Contents AoA D SG ww AN DAW We H NY ro ESA A o EASES EENE e EtA ESEE E EEE Esee aesae eenei 17 EE 19 ler sss serasa EES TEE THT TESTS TE ETES 22 Network EE 25 Telephony ce ccentectcasecosencnant se ENEE seater ENEE VEENAS NES NERVENE 32 A E E E E E E E E E E E E 48 DE ET T EUM 68 ee 70 Contacting L TR PE I ar E eerstes esee e oeer Eeee eE o SESE E EEEE E rE o SETETE EErEE SEE OSEE EnEn 72 Leger 75 EE eege eelere 77A R Ce EE 80 Calling T 83 Voice ID dd dt EE 85 Table of Contents Summary bab eebe 3 Table OF CODEGDUS osori rrise es KEEKEEKE e sdswsseaeustonsteeucecehisdusssettstioteesstes buster sessessteseul 4 per EE 12 Eer 13 EE 14 T T 14 ee 14 EE 15 aa 15 EE EE 16 Typoctaphlealivanventions E EE 16 Ee 16 e 17 ean Vad VGN EE 18 E ale ims call Gi eoe ea E RE aa E E 19 Ee EE 20 td R EE 21 S C LTR AAO 22 SSH LAM ATUL OTN
40. ernative nnion EE ita acid nar 60 e 60 Call Conference RE 60 Galante E 60 Moicemall EE 61 Call Forward Busy D stitiattofi E 61 shi M Ha 61 Control Timer Values con RR ate pad 61 Hook Els venite aee ERI MU UH REESE 61 SIP EE 61 Conditional Call Forwarding Warne TT 62 E A Sa EE 62 Interdipit Timer nia A ida 62 Otfhoblk Ide TIME iio ds 62 Offhook Warning tome Eme carolina 62 EXS DON ET 62 IS port Input Galba dece Gen nter aiii bd 62 FXS port Output Galia E iN EES ARNEE 62 Caller TO Method E 62 Call Progress Tones TTT 62 EE 63 Rine Wael WEE 63 Ring ET 63 aT 63 FXS Port Polarity EE 63 E Gein T 63 Caller Conn A ET 63 STET O 63 ENEE 64 SNMP Trap a TTT 64 EE 64 RE 64 SNMP Community EE 64 Smartlink M ATA Getting Started Guide Table of Contents eT 64 WH rite TE 64 SNMP System Configuration ii tp 64 RE E 64 System ee T 64 Savine VOU WOTE ri id geg Eed eu 64 Auto EE 65 Route U porade every soe EE 65 Enable Auto Upetade TTT 65 KREE 65 ETZ T T 65 Auto Uperade E 65 SE 65 Manual E EE 66 Rel EH 67 7 Documentation ssssssssscsssssssssresssssessssssscscescesessnsscsssssssassacasescescuscessscesssasscescsscessessssssassassaessescesssscesceaees 68 Ia TTT 69 j 70 S TTT 71 9 Contacting Patton for assistance ssscsscssssssssesssscsssssccssssssssssssssssenssssescssssssassn
41. f you choose Specify fixed LAN configuration you will have to enter the following information IP address IP of the netmask IP of the gateway IP of the DNS Server if applicable Host name the name will identify the computer on the Internet such as SL4020 patton com Domain name the name that will identify one or more IP addresses For example the patton com domain is used by Patton Electronics Company That domain can include multiple hostnames such as SL4020 patton com ftp patton com and so on that point to individual computers on the Patton network In short for the hostname URL ttp www patton com the domain name is patton com Settings 28 Smartlink M ATA Getting Started Guide 4 e Network LAN WAN PPPoE Configuration WAN PPPoE Configuration Authentication Username Password Settings Idle Timeout minutes Echo Timeout seconds Echo Count Service Name AC Name Figure 6 WAN PPPoE Configuration section of the Settings window Enable PPPoE Select Yes to enable PPPoE or No to disable PPPoE Authentication Enter the username and password provided by your ISP Settings Idle Timeout Idle timeout before PPP connection is closed due to inactivity Echo Timeout The duration between sending PPP echo requests to server Echo Count The number of unanswered PPP echo requests before the PPP connection is closed Service Name PPPoE Service name AC Name PPPoE access conc
42. gure call forward all enter the calling prefix key 73 is the factory default the number to dial and then on hook the phone You will hear a second dial tone after entering the calling prefix key Before using Call Forward All must be enabled using the activate sequence defined in the supplementary service table Example 733019751000 and on hook the phone All calls received will forward to 3019751000 IP Dialing Allows direct calling using an IP address To use calling by IP address enter the calling prefix key 72 is the fac tory default the key the IP address using the key to between octets of the IP address the key and the port number You will hear a second dial tone after entering the calling prefix key Before using direct IP address dialing must be enabled using the activate sequence defined in the supplementary service table Example To place a call to IP address 192 168 1 20 5061 enter 73 192 168 1 20 5060 Call Hold Configures the key sequence to place a call on call on hold The factory default is flash hook 7 Call Waiting call alternative Configures the key sequence to switch between calls The factory default is flash hook Call Conference Configures the key sequence to conference two calls together The factory default is flash hook 7 Call Conference Drop Configures the key sequence to drop the last call that was added to the conference the conference The factory default is flash hook 8
43. ia 44 Se EE 44 Call EE A4 Anonymous TEE A4 Caller TO EE 44 Call RETA EE 44 Do Not DISHED eiii iii ati 44 Self Caller cU ors qM 44 Guteoins Call Blaak cuina re er rU P RE OB Te ee eer nena 44 ur od m 45 penat EE 45 Hot Line Number ois uu oe d ed t de deti E e c bu ed ERR UR ERU RR Pet E 45 Warm Line Number uc idad ege 45 CU Fomard SS MES na E eae E a Geier 45 Cond E RE 45 Cd Burlada asin 45 Selective Call Forward Settings ni its 46 Incoming caller BIS ureegen 46 Forward destination 1 8 setaroi en idea dea 46 Incoming Call Block mM M aaa oa 46 Block Coal lee EE 46 SmartLink M ATA Getting Started Guide 5 Telephony EH E 46 Digit EEN 46 RN LEE 47 AVIS VOUT or MNT 47 Speed T 47 tite el VS We 47 Speed e 47 Speed Dial 1 8 Phone Number EE 47 TEE 47 34 Smartlink M ATA Getting Started Guide 5 e Telephony VolP Status Home VolP Server Registration Status 3 Current Server 0 Settings Domain ATLANTIC Tos Base RTP Port Telephony Mop Status Phone Line Status Phone Line 1 Registration Status Phone No not config User Name Caller ID Setting Subscribed for Voicemail Messages Waiting new old urgent new urgent old Figure 11 VoIP Status window VoIP Server Registration Status Current Server Shows the current VoIP server that has been pre defined or has been discovered using DNS service re
44. ing Call Block Enable incoming call block service Allows for selected inbound caller IDs to be blocked Phone 1 43 Smartlink M ATA Getting Started Guide 5 e Telephony Distinctive Ring Enable distinctive ringing service This service allows additional telephone numbers to be added to an exist ing telephone line and when a caller dials one of these distinctive ringing numbers the telephone will ring in a unique pattern to indicate which number is being dialed Call Transfer Enable call transfer service This service allows you to transfer calls to another number Dialing by IP Address Enable IP dialing service This service allows user IP addresses to be used to make calls Speed Dial Enable speed dial service Message Waiting Indicator Enable MWI service The message waiting indicator MWI is a common feature of telephone networks and uses an audible indication such as a special dial tone to indicate that a voice mail message is waiting Call Forward on Busy Enable call forward on busy service Conditional Call Forward Enable call forward selective service Call Waiting Enable call waiting service Anonymous Call Reject Enable block anonymous calls service When enabled calls from anonymous callers will be blocked Caller ID Enable caller ID service Call Return Enable call return service When enabled allows you to return a call to the last incoming call whether the call was answer
45. iook IE TE 62 Orthooke E 62 ENS DO AAA de 62 XS port TOE Gaui aaa ai r are 62 KEE EE 62 Caller DD Method TTT 62 Call Progress Tones E EE 62 aT 63 Pune NY VST il eiii 63 A M MEETS 63 inta ro M 63 EXS Port EE 63 Idle EE 63 Caller Got E 63 SAVING YOU WORK Me E 63 SNMP ST ahs chun a ii ala 64 SmartLink M ATA Getting Started Guide 6 System SNMP Trap CoDnBpufdtION aid dla adela 64 ECCL E T EE 64 A ere estere na ORE du Rui epit E ds 64 SNMP Community EE 64 e 64 KE 64 SNMP System Comb curate WEE 64 Se RE 64 EE 64 Se 64 Auto UY ere ere lab tilda lied 65 Routine Uperadeeveryoco day e ici apar 65 E 65 Auto Upgrade Protocol ii ada 65 Unerade Servet datosde 65 Auto NEE 65 Saving OU Oi ie 65 Manual ST ide 66 Reload T 67 50 Smartlink M ATA Getting Started Guide 6 System Set Security Password Set Security Password Password is currently installed Web Page Protect NO si New Root Password Confirm new password New User Password Confirm new password Done Configuration Figure 29 Set Security Password window Two levels of system configuration are available user level and system level Access to each level is password controlled Web Page Protect Enable or disable web access protection When set to YES a password will be required to access the SmartLink M ATA web configuration interface New R
46. ll forwarding Phone 1 45 Smartlink M ATA Getting Started Guide 5 e Telephony Selective Call Forward Settings Selective Call Forward Settings Incoming caller 1 lukan forward destination 1 Incoming caller 2 gt e yourcompany com forward destination 2 413 Incoming caller 3 T mE forward destination 3 Incoming caller 4 forward destination 4 Incoming caller 5 forward destination 4 Incoming caller 6 forward destination 4 Incoming caller 7 forward destination 7 Incoming caller 8 forward destination 8 Figure 24 Selective Call Forward Settings section of Phone 1 window Incoming caller 1 8 Up to 8 incoming calls can be selected for call forwarding Forward destination 1 8 Up to 8 destinations to which incoming calls can be forwarded Incoming Call Block Incoming Call Block Block Caller ID Figure 25 Incoming Call Block section of Phone 1 window Block Caller ID Specify a Caller ID for call block Outgoing Call Block Outgoing call block allows for the blocking of an outbound call based on the digit pattern dialed For example outbound call blocking may be used to prevent an end user from dialing long distance or toll calls Outbound call blocking uses the same digit matching process as the dial plan described in appendix C Dial plans on page 80 Outgoing Call Block Digit Pattern Figure 26 Incoming Call Block section of Phone 1 window Digit Pattern The Digit Pattern box is where
47. mon fxs OnHookFxs c 55 Debug Connection Port The port number of the debug server to be used for receiving debug messages from the SmartLink M ATA Use port 412 to send debug output to a syslog server NTP Service The network time protocol NTP synchronizes timekeeping among a set of distributed time servers and cli ents An NTP client synchronizes the local clock with some other time source usually an NTP server A list of public NTP servers is available at http ntp isc org bin view Servers WebHome Configuration 53 SmartLink M ATA Getting Started Guide 6 System NTP Server Specify the IP address of the NTP server Time Zone Select the GMT time zone for your location For help in determining the time zone go to the UTC GMT Conversion website at http www dxing com utcgmt htm Adjust clock for daylight savings Select Yes if you want the M ATA to automatically compensate for daylight savings time Saving your work When you are finished configuring settings click the Save button to save the changes Service Access Service Access Configuration WAN Enable HTTP Web access Y Enable Ping Reply v f Save Internet Settings Figure 31 Service Access window Enable HTTP When checked access to the web configuration interface HTTP of the SmartLink M ATA through the WAN interface port is enabled Note Ifthe Enable HTTP option is not checked your WAN service provider will no longer be able to access
48. n the webpage www dyndns org The company offers different levels of service The basic services are offered free of charge while the more advanced services are fee based Dynamic DNS Service Choose Server mii z Hostname Username Password Routine Upgrade 15 y days Figure 7 Dynamic DNS Service window SE Dynamic DNS Select System gt Configuration 2 Choose Sever To enable DynamicDNS select the name of the DYNDNS service from the drop down menu see figure 7 3 Host Name The host name is the name of the SL4020 as registered on the DYNDNS service Username The user name is the user name as registered on the Dynamic DNS service Password The password is the password as registered on the Dynamic DNS service MAC Spoofing Configuration MAC Spoofing Configuration WAN MAC Address Spoofed Figure 8 MAC Spoofing Configuration section of the Settings window WAN MAC Address Spoofed Only available when the unit is using the M ATA mode The spoofed MAC address to be used by the device s LAN interfaces the Ethernet address of the outgoing packets from the LAN interface would be replaced with this address If blank the LAN interfaces will use the hardware value of MAC VLAN Configuration The SmartLink M ATA can mark outgoing Ethernet frames on the LAN interface with VLAN and priority tags Other devices on the LAN can use the tags to control how frames from the SmartLink M ATA are pro Setti
49. name Start TFTP Download HTTP Download method Select filename on local browser machine Filename Browse Start HTTP Download Figure 42 Manual Upgrade window Manual Upgrade 66 Smartlink M ATA Getting Started Guide 6 System Reload SmariLink Micro ATA Home Network LAN Warning Resetting the system will terminate all network connections and reset your browser connectil Statu zm Settings Reset and execute Main Application ToS C Resetand execute Downloader Application Figure 43 Reload window T Reloading the system will terminate all network connections and restart your browser connection CAUTION Chose the Reload and execute Main Application option for execution of the main application which you have configure once you reload the system Chose the Reload and execute Downloader Application option to being downloading once you reload the system Reload 67 Chapter Documentation Chapter contents Ieren 69 68 Smartlink M ATA Getting Started Guide 7 Documentation Introduction Clicking the Documentation link see figure 44 connects to the Patton website to display the most current ver sion of the SmartLink M ATA Getting Started Guide in portable document format PDF www patton com Home Network LAN Figure 44 Documentation link Introduction 69 Chapter 8 Logout Chapter contents Jet eler GE 71 70 SmartLink M ATA Getting
50. nectivity 78 Smartlink M ATA Getting Started Guide Voice Services Features Be Specifications Call forwarding Call transfer Call hold Call waiting 3 way calling IP Services IPv4 M ATA RIPv1 v2 RFC 1058 and 2453 IP filtering NAPT NTP DHCP client amp server PPPoE ICMP redirect RFC 792 Packet fragmentation DiffServe ToS set or queue per header bits Management Browser configuration interface Voice prompt configuration TFTP configuration amp firmware loading SNMP v2 agent MIB II and private MIB Operating Environment Operating temperature 0 40 C 32 104 F Operating humidity 5 80 non condensing System Power 100 240 VAC 50 60 Hz Voice Services Features 79 Appendix C Dial plans Chapter contents ee 81 earen 81 ST IN NM NE ee ee EE 81 e BI e TEE 81 Complex I H EE 81 80 SmartLink M ATA Getting Started Guide Ce Dial plans Introduction The MGCP and SIP code will allow provisioning via web browser of the dial plan A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the SIP server or gate keeper for resolution into a destination IP address Dial plans are expressed using the same syntax as used by MGCP NCS specification The formal syntax of the dial plan is described by the following notation Digit iis o 1 L2 3 4 St pet p png 9 Timer sis T t Letter Digit
51. ng the voice prOBIDE A trii ie Le rA ER PE F ONENE PETER REC osdnavebbavusbanodbal oie ro Ere eto adve 86 Existing voice prompt configuration List of Figures 0 J GN Mn KR WON ra Be BR RR de VS US LM LM YY 0 QY LM LM LM Y NN NN b2 b2 b2 KA KA A aA hhh ka Fa ba ka A VM EN VA dM EA K CUO OO AM d OM ra ev D 4 GN Kh dM EA ra OO MAN EN K VS L ra OS STS E EE EE 18 GEET 20 Smartlink Vol download and EE 23 RG T EE T T 26 Internet Configuration section of the Settings windOW euer 28 WAN EP PGE Confipurationisechion of the Settings WINdOwW EE EE 29 IR 30 MAC Spoofing Contiguration section of the Settings window uo casero eS steer IR cence noe 30 VLAN Configuration section EE all EE EE Ee 31 DOMMES coud ECG Ut OTOL Oh Geer Ar M leed T 35 SIP Can toipavionsection Ob ehe SUP doo ait eels bed oe do aii cad alla oie 27 Gateway Settings section of the SIP window ns ra te am SIP Extensions section of the SIP window ease ute ens en puteis de TREE RIEN AIO UU dh 38 RIP Telephone Event Configuration section of the SIP window ees adas 38 VolP VLAN Configuration section or che SIP window es arres tn avere e EE 39 SIP Paramerer section of he SIP WINdow O oa 39 NAT Traversal section EE 40 Audio CODEC Configuration window serrar unes nA ee eo EEA EEE A EEEE RII ENERE NTG HARS 41 User Information seccion ok Phone I window e ls 42 Supplementary Service Settings section or Phone window c ues 50 9 sccemoue se user accuse S RUNE 43 el EE 45 Call Forwa
52. ngs 30 Smartlink M ATA Getting Started Guide 4 e Network LAN cessed All data leaving the SmartLink M ATA will be marked with the specific value unless overridden on the telephony VLAN configuration settings VLAN Configuration VLAN Tag Priority Tag Save and Reload Figure 9 VLAN Configuration section of the Settings window VLAN Tag IEEE 802 1q IEEE 802 1q Ethernet VLAN tag for all outgoing packets on LAN Ethernet interface The value should be between 0 and 4094 Priority Tag IEEE 802 1q IEEE 802 1q Ethernet Priority tag for all outgoing packets on LAN Ethernet interface The value should be between 0 and 7 Saving your work When you are finished configuring the VLAN settings click the Save and Reload button see figure 9 to save all changes ToS DiffServ This sub page is used to configure the Type of Service Diffserv byte values which are to be used in the IP header of all transmitted SIP signaling packets and RTP packets The ToS DiffServ byte values are entered as two digit hexadecimal values If no special ToS DiffServ value is to be used for a particular traffic type enter 00 or leave the setting empty ToSiDiffServ Call Signalling Packets sa 2 Hex digit byte value RTP Packets sa 2 Hex digit byte value Save ToSiDiffServ Settings Figure 10 TOS DiffServ window Saving your work When you are finished configuring ToS DiffServ settings click the Save ToS DiffServ Settings b
53. ntains no user serviceable parts The equipment shall be returned to Patton Electronics for repairs or repaired by qualified service personnel The external power adapter shall be a listed Limited Power Source Ensure that the power cable used with this devise meets all applicable standards for the country in which it is to be installed and that it is connected to a wall out let which has earth ground The mains outlet that is utilized to power the devise shall be within 10 feet 3 meters of the device shall be easily acces sible and protected by a circuit breaker 15 Smartlink M ATA Getting Started Guide Do not work on the system or connect or disconnect cables during periods of A lightning activity WARNING In accordance with the requirements of council directive 2002 96 EC on Waste of Electrical and Electronic Equipment WEEE ensure that at end oflife you separate this product from other waste and scrap and deliver to the WEEE collection system in MH your country for recycling General observations e Clean the case with a soft slightly moist anti static cloth Place the unit on a flat surface and ensure free air circulation Avoid exposing the unit to direct sunlight and other heat sources Protect the unit from moisture vapors and corrosive liquids Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide General conventions The
54. ntered it will also match after a 4 second pause when 3 digits are entered Sample Dial Plans Simple Dial Plan Allows dialing of 7 digit numbers e g 5551234 or an operator on 0 Dial plan is OT xxxxxxx Non dialed Line Dial Plan As soon as handset is lifted the unit contacts the gatekeeper used for systems where DTMF detection is done in call Dial plan is x i e match against 0 or more digits Note the dot lt Complex Dial Plan Local operator on 0 long distance operator on 00 e 4 digit local extension number starting with 3 4 or 5 e 7 digit local numbers are prefixed by an 8 Introduction 81 SmartLink M ATA Getting Started Guide Ce Dial plans 2 digit star services e g 69 10 digit long distance prefixed by 91 International numbers starting with 9011 variable number of digits Dial plan for this is OT OOT 3 5 xxx boxxxxx xx 91XXXXXXXXXX 9011x T Sample Dial Plans 82 Appendix D Calling Features Chapter contents E AS A A AN 84 83 Smartlink M ATA Getting Started Guide D Calling Features Introduction The SmartLink M ATA family supports advanced calling features that can be turned on and off from phones attached to the SmartLink M ATA see table 3 Note Your telephony service provider must enable your service for these calling features to work Note Fin table 3 refers to the hook flash event Table 3 Calling features
55. ok Figure 35 Calling Prefix Keys section of Localization Window Call Return Automatically places a call to the number of the last call received Warm Line Configures the number to call automatically after a delay period once the telephone goes off hook To config ure the warm line number enter the calling prefix key 70 is the factory default the number to dial and then on hook the phone You will hear a second dial tone after entering the calling prefix key Before using warm line calling it must be enabled using the activate sequence defined in the supplementary service table Example 7013019751000 and on hook the phone When the handset is lifted 301951000 will be called if another number is not entered within the delay period specified under System Localization Localization 59 SmartLink M ATA Getting Started Guide 6 System Speed Dial Configures speed dialing keys To configure speed dialing numbers enter the calling prefix key 71 is the fac tory default the speed dial key the number to dial and then on hook the phone You will hear a second dial tone after entering the calling prefix key Speed dial calling must be enabled using the activate sequence defined in the supplementary service table Example 7123019751000 and on hook the phone When 2 is pressed on the telephone key pad 3019751000 will be called Call Forward All Configures the number to unconditionally forward all calls to To confi
56. oot Password Type the administrator s password New User Password Type the user s password Confirm new password Re enter the password for confirmation Saving your work When you are finished configuring security settings click the Save Settings button to save the changes Set Security Password 51 SmartLink M ATA Getting Started Guide 6 System Configuration Home Syslog Service Network LAN Enable Syslog Status Syslog Server Settings 08 Debug Service EE Enable Debug VoIP Statu a i Debug Server CODEC S Phone 1 Debug Connection Port NTP Service NTP Server Speed Dial Time Zone GMT 08 00 Pacific Time ei Adjust clock for daylight vo E savings Auto Upgrade Figure 30 Configuration window Syslog Service Enable Syslog Enable or disable system logging During normal operations Syslog should be turned off A sample Syslog record of a complete call is shown below SYSLOG 09 2005 28 17 Local0 Info 209 49 110 185 Nov 09 08 28 34 syslog 234 On Hook 7190 09 2005 28 06 Local0 Info 209 49 110 185 Nov 09 08 28 23 syslog 234 Call Out 7190 11 09 2005 11 27 50 Local0 Info 209 49 110 185 Nov 09 08 28 07 syslog 1234 Call Out 190 11 09 2005 11 16 32 Local0 Info 209 49 110 185 Nov 09 08 16 49 syslog 1234 On Hook 555 11 09 2005 11 16 16 Local0 Info 209 49 110 185 Nov 09 08 16 33 syslog 1234 Call Out 7190 209 2005 15 38 Mail Emerg
57. pe the IP address provided by your service provider Outbound Proxy Port Type the outbound proxy IP port number provided by your service provider Stun Server IP Enter the fully qualified domain name for the stun server or type the IP address provided by your service provider Stun Server Port Type the stun server port number provided by your service provider UPnP Universal plug and play method This method works with NAT M ATAs that support UPnP gateway NONE Select this if you will not be using NAT traversal methods Saving your work When you are finished configuring SIP settings click the Save SIP Settings button see figure 18 to save the changes SIP 40 Smartlink M ATA Getting Started Guide 5 e Telephony Audio CODEC Configuration Audio CODEC Configuration CODECS Selected Silence Suppression Preferred Codec iv G711U c Iv G711A F 6723 6726 6729 Routing AE Packetization IP Filtering Jitter Buffer amp Adaptive Jitter Buffer 100ms v maximum playout delay in milliseconds Fixed Jitter Buffer 40ms fed playout delay in milliseconds Automatically switch to Fixed Jitter Buffer upon fax modem tone detection FAX without T 38 Use G 711 fax Save CODEC Configuration Figure 19 Audio CODEC Configuration window CODECS e Selected column Check the codecs that are acceptable to use e Silence Suppression column Specifies whether silence suppression should be turn
58. procedures described in this manual use the following text conventions Table 1 General conventions Convention Meaning Garamond blue type Indicates a cross reference hyperlink that points to a figure graphic table or sec tion heading Clicking on the hyperlink jumps you to the reference When you have finished reviewing the reference click on the Go to Previous View button 4 in the Adobe Acrobat Reader toolbar to return to your starting point Garamond bold type Indicates the names of command buttons that execute an action lt gt Angle brackets indicate function and keyboard keys such as lt SHIFT gt lt CTRL gt lt C gt and so on 16 Chapter 1 General information Chapter contents SmartLink M ATA overview 17 Smartlink M ATA Getting Started Guide 1 General information SmartLink M ATA overview The SmartLink Micro Analog Telephone Adapter see figure 1 provides transparent connectivity for analog phones and faxes to the world of Internet voice Connecting to any analog phone fax or PBX the SmartLink product is an effective and flexible solution for accessing Internet based telephone services and corporate intra net systems across established LAN and Internet connections like xDSL and cable modems Figure 1 Smartlink M ATA The SmartLink M ATA provides one RJ 45 Ethernet port and one FXS RJ 11 analog phone port Side panel LEDs quickly show at a glance the status of the system
59. rd Sertines section of Phone window sees gege EE EES 45 Selscave Call Forward Settings secuon of Phone Widow oes vtec actus srta neta seine adem IER De 46 Incoming Call Block section of Phone l window 22 0 Ee ge EE SIE 46 lacomine Gall Block secuoniol Puane window T 46 HTTP Digest Setting section of Phone window ro rucra ES ENEE EA OPENS 47 Speed EE so toss im aes EE 47 Seu Scounity Password window ccce ees uere ride bv NI wen Wee A IE eee 51 EE 52 Senvice accession c thes eee tes EE EE EE 54 Call Progres Tones Ee 56 Distinctive Ring Setting section of Localization Window neos os su Supplementary service Keys section of Localization Window EE 58 Calling Prefix Keys section of Localization Window rro ona EES 59 Control Timer Values Section of Localization mado zx o9 thu as dds ES Pag S PR SNO Re EIUS ENS 61 FXS Port Polarity Configuration section of Localization window 22 eie ee rere Re 62 Rine Sete Section or bacalioigom window cs alan EE 63 EXS Port Polarity section of Localization window eese eso eee ope x Exe NEP MEDIE EH 63 SCHEER 64 Auto pride window NA beter A A AA 65 U EIRE Taal aaa aaa 66 IRS Peers ia ays eee E E a DM E 67 Documentario nl o EE 69 ETT s ono A be kta A AA AAA yl Password vendu DIES ep tent ecd eut EE TM ELEC ERU EE e E zi 12 List of Tables 1 General conventions ta 2 Bellcore standard ring cadence patterns 3 Calling feature oc esee o tet wages 13 About this guide This guide desc
60. requency Ring Voltage Figure 38 Ring Setting section of Localization window Ring Waveform Specify the ring tone waveform Ring Frequency Specify the ring tone frequency Ring Voltage Specify the ring tone voltage FXS Port Polarity Configuration FXS Port Polarity Configuration Idle Polarity Forward vf Caller Conn Polarity Forward save Figure 39 FXS Port Polarity section of Localization window Idle Polarity Polarity before call connected Caller Conn Polarity Polarity after outbound call connected Saving your work When you are finished configuring settings click the Save button see figure 39 to save the changes Localization 63 SmartLink M ATA Getting Started Guide 6 System SNMP Configuration SNMP Configuration SNMP Trap Configuration IP address Trap Community SNMP Community Configuration Read Community publi Write Community private SNMP System Configuration System Description System Objectld Save SNMP Settings Figure 40 SNMP Configuration window SNMP Trap Configuration IP address Trap host IP address Trap Community The community name used by the SNMP manager to verify traps The default value is public SNMP Community Configuration Read Community The community name used by the SNMP manager when reading SNMP data items from a client MIB The default value is public Write Community The community name used by the
61. ribes using the SmartLink M ATA Audience This guide is intended for the following users VoIP telephony service providers Enterprise telecom and IT technicians of enterprises that received the Patton smartLink in conjunction with VoIP services are encouraged to contact their provider IMPORTANT before making any configuration changes Improper configura tion may lead to a loss of services T Consumers of VoIP telephony service providers and employees Structure This guide contains the following chapters and appendices Chapter 1 on page 17 provides information about M ATA features and capabilities Chapter 2 on page 19 provides hardware installation procedures Chapter 3 on page 22 describes the Home section settings Chapter 4 on page 25 describes the LAN section settings Chapter 5 on page 32 describes the Telephony section settings Chapter 6 on page 48 describes the System section settings Chapter 7 on page 68 describes how to download and display the SmartLink M ATA user guide Chapter 8 on page 70 describes how to log out of the M ATA management system Chapter 9 on page 72 contains information on contacting Patton technical support for assistance Appendix A on page 75 contains compliance information for the M ATA Appendix B on page 77 contains specifications for the M ATA Appendix C on page 80 describes dialing plans and contains sample plans Appendix D on page 83 describes the calling features that can be accessed f
62. rom phones attached to the SmartLink M ATA Appendix E on page 85 explains how to configure the voice prompt function in the SmartLink M ATA For best results read the contents of this guide before you install the M ATA 14 Smartlink M ATA Getting Started Guide Precautions Notes cautions and warnings which have the following meanings are used throughout this guide to help you become aware of potential problems Warnings are intended to prevent safety hazards that could result in per sonal injury Cautions are intended to prevent situations that could result in property damage or impaired functioning Note A note presents additional information or interesting sidelights IMPORTANT The alert symbol and IMPORTANT heading calls attention to important information The alert symbol and CAUTION heading indicate a potential haz ard Strictly follow the instructions to avoid property damage The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard Strictly follow the instructions to avoid property damage caused by electric shock The alert symbol and WARNING heading indicate a potential safety hazard Strictly follow the warning instructions to avoid personal injury The shock hazard symbol and WARNING heading indicate a potential electric shock hazard Strictly follow the warning instructions to avoid injury caused by electric shock Safety when working with electricity The SmartLink co
63. rver Port The UDP port of the VoIP SIP server The default is 5060 Domain name The VoIP domain name realm is used for validation of each phones username e Send Registration Request with Expire Time lf selected determines the amount of time in seconds that the SIP registration will be valid for Unregistration lf checked the SmartLink will send a SIP unregister at system reload before sending a SIP registration request Send SUBSCRIBE If checked the SmartLink will send a SIP subscribe to the server specified This box must be checked for the voicemail message counted and message waiting notification to work e SUBSCRIBE Server IP or FODN The IP address or fully qualified domain name of the subscription ser vice If not specified the SIP subscribes to the SIP server Gateway Settings Dial Plan Figure 13 Gateway Settings section of the SIP window Gateway Settings Dial Plan Refer to appendix C Dial plans on page 80 SIP 37 Smartlink M ATA Getting Started Guide 5 e Telephony SIP Extensions SIP Extensions C Support PRACK method with provisional response reliability e Encode SIP URI with user parameter C Send INVITE with Timer header value P M Call Hold using c 0 0 0 0 in SDP send NOTIFY for REFER request RTP Telephone Event Configuration Send DTMF Events Out of Band RFC2833 RFC2833 signalling using payload value v Regenerate OOB DTMF tone Figure 14 S
64. s selected Enable Auto Upgrade Enable or disable auto upgrade If enabled the SmartLink M ATA will automatically check the upgrade server for new system firmware and software upon reload power cycle or when the routine upgrade interval expires Auto Upgrade Protocol Select the protocol for auto upgrade Upgrade Server Specify the auto upgrade server IP address Auto Upgrade URL Specify the auto upgrade server by URL This field is dependent on the auto upgrade service package installa tion The default value is iadmgr Saving your work When you are finished configuring settings click the Save AutoUpgrade button to save the changes Auto Upgrade 65 SmartLink M ATA Getting Started Guide 6 System Manual Upgrade For both HTTP and TFTP methods the device will reboot itself into the downloader mode if the main appli cation is executing and proceed with the ROM file download and permanent write of the application to the device s flash memory During download of new firmware images the LEDs on the SmartLink M ATA will flash sequentially Typically HTTP downloads take about 5 10 minutes After the download is completed the download status page will be displayed Download farning The download process will reset the unit into the download mode This will terminate all network connections and reset your browser connection TFTP Download method Select remote TFTP server IP address and filename TFTP Server IP File
65. sage status of 401 or 407 has been received from the SIP server Error 408 Request timeout A SIP final status message status of 408 has been received from the SIP server Response xxx A SIP final status message status of xxx has been received from the SIP server User Name The authentication username that was specified under section Phone 1 on page 42 This user name will be used to register with the VoIP server Caller ID Setting The Caller ID name setting that was specified under section Phone 1 on page 42 This is the display name that others will see as your caller id when you make a call Subscribed for Voicemail Shows if the SIP Subscribe message was successful for this phone line If Yes then the subscription process was successful The number of voicemail messages in the queue will not be provided if the subscription for voice mail fails Messages waiting After successful subscription to the SIP server the SIP server Internet Telephony service provider should send the number of voicemail messages that are queued up for the user using the SIP Notify message The messages waiting shows the number of normal priority new messages normal priority old listened to messages num ber of urgent priority new voicemail messages and the number of old listened to urgent priority voicemail messages as reported to the SmartLink M ATA by the VoIP SIP server SIP The SIP window contains the following sections
66. ssssssesssescosssscsssssessnssssossosees 72 E 73 Contact informatio neni in eea E EA A EE E E E AERA E s 73 Patton support headquarters 1n the USA coin a 73 Alternate Patton support for Europe Middle East and Africa EMEA sese 73 Warranty Service and Returned Merchandise Authorizations RMAel eese nete nettes 73 KT 74 Ile 74 EE 74 TEE 74 EE 74 le 74 A Compliance information 75 Complianteso 8p a aid 76 EMC Compliance elei te tirer eara ED REED UR iaa 76 Safety Compliance casarnos 76 Radio and TV Interference REC Part 15 iii iia Dic 76 CE Notice Declarations of Confortulty eerte terreni qi eR satu REDDERE RET PE etae 76 lap elei D H 77 ots E 78 mus ELT 78 Voice Processing signalling dependent nice peret triti ei te EE GER TER es rre HESS 78 Fax and E EE 78 10 SmartLink M ATA Getting Started Guide Table of Contents KE 79 EE 79 KEE 79 Operating EXIME MEE 79 KE 79 ex oU D M 80 Introductions n peche od abeat pop nd een eter p e e oU p Ee EROR ERG 81 SO AEEA T Rn 81 Simple Dial TAD a mms 81 Non dialed Line Dial Plah EE 81 Comples Dial PIAR Jd nido echt E E E ER SR R E Era 81 D gt Calling Fedtures m 83 T 84 E Voice prompt configuration TEEI E 3S uois 85 EE 86 Accessi
67. tes Sent Total number of VoIP RTP bytes sent RTP Bytes Received Total number of VoIP RTP bytes received System Status 24 Chapter 4 Network LAN Chapter contents LE 25 T OS 25 EE 25 TSR 25 T TT 25 EE EE 25 EE 25 EE 26 DVLA ee Em 26 SD Mee E E 26 Prae o ep M M KT I d 26 Eet 26 DNS T T 26 IER 26 E e 26 Pao T 26 SE 26 Internet TOE 27 Obtain LAN contieuration EE 23 STT ee ev eere cue ue du ede eee ae c E E TES p WAN PPPoE ConBvuratiog cct eO E EI RU RUP RR ete 28 Egable EE 28 Pd TTT 28 SE 28 RTT T H EE 28 che MIRON TT 28 SE II M 28 Sepe deme co c o EE eie e Me eise eed 28 AC Namie E 28 Dinamie EE 28 Conheurine mami DNS ci niet A RT SER Dee 29 MAC EE 29 WAIN MAC Address EE EE 29 KEE 29 VEAN Tac IBEE SUZ Eq ete ae 30 Priority Tag ERE 802 Wg c cent Ert REA EEUU 30 STUDIA MH T TT ee 30 JOSEP Sem tee cu Sea ahaa ON e e CL TUE sa UU M A D Au CRIME M e eU 30 Svp UMORE mer rt mou E EE RU Me eT AE 30 Smartlink M ATA Getting Started Guide 4 Network LAN Status Shows the status of key LAN network settings as configured under LAN settings Interface Status Protocol Interface Status letwork Settings Dynamic IP Assignment YES via DHCP IP Address 10 10 22 10 MAC Address 00 a0 ba 01 a0 6d Subnet Mask 255 255 0 0 Default Gateway 10 10 1 1 DNS Address 10 10 1 10 CODECS DynDNS Address Domain Name ATLANTIC Phone 1 VLAN Tag Not set Priority Tag Not set Speed
68. the IP address was learned via DHCP MAC address The media access control MAC address of the Ethernet interface in the SmartLink Application Version The SmartLink firmware version number Config Date The date of the configuration file that was downloaded from an auto upgrade server System information 23 SmartLink M ATA Getting Started Guide 3 e Home Security Indicates that the SmartLink web interface utility has been secured with a password To configure a password see section Set Security Password on page 51 Application Code Version Shows the application code version being used Downloader Code Version Shows the downloader code version being used System Status Shows VoIP statistics for the period of time since the SmartLink M ATA was last reloaded either by powering the unit off and then on again or by selecting System gt Reload SIP Messages Sent Total number of VoIP SIP messages sent including retransmissions SIP Messages Received Total number of VoIP SIP messages received including retransmissions SIP Bytes Sent Total number of bytes of VoIP SIP messages sent including retransmissions SIP Bytes Received Total number of bytes of VoIP SIP messages received including retransmissions RTP Packets Sent Total number of VoIP RTP packets sent including redundant packets RTP Packets Received Total number of VoIP RTP packets received including redundant packets RTP By
69. the SmartLink M ATA to make configuration changes Enable Ping Reply When checked the SmartLink M ATA will reply to ping requests received on the WAN port If the option is not checked the SmartLink M ATA will not respond to ping requests received on the WAN port Saving your work When you are finished configuring settings click the Save Service Access Settings button to save the changes Service Access 54 SmartLink M ATA Getting Started Guide 6 System Localization The Localization window contains the following sections e Call Progress Tones see figure 32 on page 56 Distinctive Ring Setting see figure 33 on page 57 Supplementary Service Keys see figure 34 on page 58 Control Timer Values see figure 36 on page 61 FXS Port see figure 37 on page 62 Ring Setting see figure 38 on page 63 FXS Port Polarity see figure 39 on page 63 Note After configuring the sections click the Save button see figure 39 on page 63 to save the new configuration Call Progress Tones The dialtone confirmation busy ringback and offhook warning call progress tones that are played to the handset can be set manually or the tones will be set automatically to the country specified under Call ID method if the checkbox Call Progress Tones synchronization has been selected To set the call progress tones manually specify frequency 1 8 Energy 1 frequency 219 Energy 2 4ON ms OFF ms R Where e Frequency I
70. the timer value is exceeded before the dial plan is matched see section Gateway Settings on page 37 the busy tone will be played to the caller Offhook Idle Time If the handset is off hook with no dialing activity for longer than the time specified then the busy tone will be played The default is 6000 ms 6 seconds Offhook Warning tone time If the handset is off hook with no dialing activity for longer than the time specified then the off hook warning tone will be played The default is 12000 ms 12 seconds This value should be greater than the off hook idle time see section Offhook Idle Time FXS Port Choose the correct country for a proper impedance match FXS Port FXS Port Input Gain db C12 18 FXS Port Output Gain db C12 418 Caller ID Method France zl Iv Call Progress Tones Synchronization Figure 37 FXS Port Polarity Configuration section of Localization window FXS port Input Gain Adjust the input gain level for FXS port FXS port Output Gain Adjust the output gain level for FXS port Caller ID Method Specifies the country specific Caller ID format Call Progress Tones Synchronization When Call Progress Tones Synchronization is selected the Caller ID presentation method value is used to auto matically set the county specific call progress tones Localization 62 SmartLink M ATA Getting Started Guide 6 System Ring Setting Ring Setting Ring Waveform Sinusoid x Ring F
71. usy feature Call Waiting Enables or disables the call waiting feature Incoming Call Block Enables or disables the blocking of incoming calls based on the phone number of the caller feature Block Anonymous Calls Enables or disables the blocking of incoming calls that are using the anonymous caller ID feature Distinctive Ring Enables or disables the distinctive ring tones based on the phone number of the calling party feature Warm Line Enables or disables the warm line calling feature Localization 58 SmartLink M ATA Getting Started Guide 6 System Do Not Disturb Enables or disables the do not disturb feature IP Dialing Enables or disables dialing by IP address Speed Dialing Enables or disables the speed dialing feature Income Caller ID Enables or disables the display of incoming caller ID feature Self Caller ID Block Enables or disables the blocking of transmission of caller ID feature for outgoing calls Calling Prefix Keys Calling Prefix Keys and other configuration parameters define the behavior of the calling feature Note Following function key must be start by character or f flash hook and follow a 1 or 2 numeric digit s Calling Prefix Keys Call Retum Warm Line Speed Dial 71 IP Dialing Call Forward All Call Forward Busy Destination Destination Hotline Call Hold Call Alternative Call Conference Call Conference drop Call Transfer VoiceMail dial Note f Flash ho
72. utton to save the changes ToS DiffServ 31 Chapter5 Telephony Chapter contents VolP EE 35 Voll Server EE 35 TEE 35 DOT EE 35 Pasa RTP Port cererii te 35 Phone Line TT 35 a ee EE 35 O E AR TIC 36 Caller EE 36 Subscibe ror Voicemail oeren ar E E E E ee ee ree ree ee oe 36 KE 36 ST 36 EE 37 SIP Servet EE 37 EE 97 Iul pgs EE 37 SSP EE 38 EE 38 Encode SIP Mee EE 38 Send INY TE wich imer E 38 Cal Fold usins EE 38 Send E DEE 38 RTP a A ODONIS EENUUERUUHEUEU UE 38 Wolly TEE EE 38 SUP EE 39 STEE Men 30 Se Timor A E mmt 39 SID RN E 30 ll E 30 SU KEE 39 US A EE 39 Ke E 40 Outbaoudg Proxy IP eut 40 II Liver DEE 40 Seo rl e EE 40 Seu Server Part oreet eR RUND NIE err et eesti ERU UE ES 40 Dunes c E 40 ejt EE 40 rw A c M Mc P E 40 SmartLink M ATA Getting Started Guide 5 Telephony Audio CODEG Combai rai Gris e doi repre ri ae ae toe eden qe eda e EE eed 4l CODECS vigai ep E Ha OO Den AR TER HEURE 41 A A Ehe ee E H EI Edad 41 Jnter DUREE oinnes mei iaa reete iei iste eit A UNE edd 41 FAX without 7 38 Use 711 EE 41 Savine VOU WOTE pa dilo 42 Phone T 42 EE 42 Phone Numbet eolica 43 Ue PE 43 Po ii 43 Calc Me iia iio nop pends 43 T ermita 43 Supplementary Service EE 43 Call Forward E 43 Selective Call TTT 43 Three Way E 43 Incoming Call OT 43 Distinctive EE 44 e EE 44 Dialing E 44 pedi m 44 Message Waiting E 44 Cal Forvard on BUSY a
73. you can specify the outgoing call block pattern Example Specifying an outgoing call block pattern of 002 009 0204 will block all outbound calls to numbers 002 009 or 0204 Phone 1 46 Smartlink M ATA Getting Started Guide 5 e Telephony HTTP Digest Setting SIP INVITE must contain a valid Authorization header that is based on an Auth ID and a password using MDS digest algorithm The Auth ID must be specified in the username parameter in the Authorization header HTTP Digest Setting Password uri joe yourcompany com Figure 27 HTTP Digest Setting section of Phone 1 window Saving your work When you are finished configuring settings click the Save button see figure 27 to save the changes Speed Dial Line 1 Speed Dial Settings Speed Dial 1 Phone NumberlP Dialing el d Speed Dial 4 Phone NumbeniP Dialing T er SN Speed Dial 5 Phone NumbeniP Dialing li eee Speed Dial6PhoneNumberiP Dialing T er Speed Dial 7 Phone NumbeniP Dialing T er Speed Dial 8 Phone NumbeniP Dialing A CODECS Configuration Figure 28 Speed Dial window Line 1 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service Speed Dial 1 8 Phone Number IP Dialing Target 1 8 phone number or URL assigned to speed dial Saving your work When you are finished configuring settings click the Save Settings button see figure 28 to save the changes Speed Dial 47 Chapter6 System Chapter contents Mala T DT O E E

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