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Nortel Networks BCM50 User's Manual

1. The LAN port on the expansion unit is connected to the internal Ethernet switch on the main unit You can use the expansion unit LAN port to connect an additional device to the LAN Note When you plug an expansion unit into the correct port on the main unit the LEDs on the expansion unit port light up while the LEDs on the main unit port go out Note Keycodes are required for the expansion ports to function If you purchase a keycode for one expansion port only the expansion port on the left port 2 is active Media bay modules The media bay modules MBM connect with external devices to implement various types of voice trunks and extensions You can install one MBM in an expansion unit and you can connect up to two expansion units to the BCM50 system BCMS50 Installation and Maintenance Guide 40 Chapter 2 Introducing the BCM50 hardware Note Refer to Regional media bay module availability on page 231 to determine which gt media bay modules and which types of trunk lines are available in your location The back ofthe MBM has a single connector that provides signaling channels media channels and power to the MBM This connector plugs into the MBM backplane in the expansion unit Some MBMs also have a cooling fan that runs off the MBM power source
2. WAN port LEDs Table 12 describes the possible Ethernet router LED states Table 12 LAN port LED indicators LEDs LED Status Description On The router card is functioning properly Router status Off The router card is not ready or has malfunctioned Flashing The router card is rebooting WAN port yellow On The WAN port is operating at 10 Mb s WAN port green On The WAN port is operating at 100 Mb s A port Flashing nn WAN port is sending or receiving network data The frequency of the ashes increases with increased traffic Both WAN port Off No connection BCMS50 Installation and Maintenance Guide 64 Chapter 3 Viewing the BCM50 system LEDs Media bay module LEDs expansion units only The two media bay module MBM LEDs on a expansion unit show the power and status of the MBM Figure 24 shows the location of the Power and Status LEDs on an MBM The power and status LEDs are located in the same place on all MBMs Figure 24 MBM LEDs Power GATM Status Table 13 describes the possible MBM LED states Table 13 MBM LED descriptions Power Status Description Off Off The MBM does not have power or there is a failure of the MBM power converter Off BCM50 to expansion unit failure or system initialization Blinking Hardware i
3. TU Status LED Power LED BCMS50 Installation and Maintenance Guide 60 Chapter 3 Viewing the BCM50 system LEDs Table 8 describes the meaning of the system status LEDs after the system has been booted up and is in Service Table 8 System status LEDs states and descriptions Q Power g Status Description Solid Green Solid Green Normal operation Solid Green Solid Red There is a Major or Critical alarm on the BCM50 The status LED must be cleared using Element Manager Alarm Panel The LED does not clear itself Refer to the BCM50 Administration Guide N0016868 for more information Off Off No power to BCM50 During BCM50 system startup or reboot the system status LEDs move through a sequence of state changes In general if either the power LED or status LED is yellow the system is initializing and is not ready for service Table 9 shows the key states indicating service availability Table 9 System status LEDs during startup or reboot O Power Status Description Solid yellow Any System initializing not ready for service Flashing or solid Flashing or System initializing not ready for service green solid yellow Flashing green Flashing green BCM50 telephony services are available including IP telephony and voice mail Solid Green Flashing green Administrator can
4. 3 After you have set the switches proceed to Installing a media bay module in an expansion unit on page 95 To set GATM dip switches 1 For the dip switches on the left side at the rear of the module set all the switches to on 2 For the dip switches on the right side at the rear of the module country profile switches set all of the switches to off The GATM downloads the country profiles automatically 3 After you have set the switches proceed to Installing a media bay module in an expansion unit on page 95 N0027152 01 Chapter 8 Installing an expansion unit 95 Installing a media bay module in an expansion unit To install a media bay module MBM 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface With the face of the MBM toward you insert the MBM into the expansion unit Push the MBM completely into the expansion unit You hear a click when the MBM is firmly seated in the expansion unit The MBM must be configured for it to function Refer to To configure the MBM s on page 150 for information on configuring an MBM 4 Continue with the next procedure Installing the expansion unit Installing the expansion unit Make sure that the expansion unit is installed close enough to the main unit so that the supplied expansion cable can be connected between the expansion unit and main unit The expansion unit can be mounted i
5. BCMS50 Installation and Maintenance Guide 80 Chapter 7 Installing the main unit Refer to the following sections for information on installing the main unit e Unpacking the main unit e Installing the BCMSO unit in an equipment rack e Installing the BCM50 unit on the wall on page 84 e Installing the BCM50 unit on a desktop or shelf on page 89 Unpacking the main unit Open the main unit box and check that you have all of the components listed below e one main unit either a BCM50 a BCMS0a or a BCM50e e one power supply e one power supply cable e one power supply retention clip e four rubber feet e one screw to secure the RJ 21 telephony connector e one cable tie e a documentation CD e the BCM50 First Time Installation and Configuration Guide N0027149 Visually inspect the components for any damage that may have occurred during shipping If you find any damage contact your Nortel sales representative Installing the BCM50 unit in an equipment rack You can install a BCM50 main unit in a standard 19 inch equipment rack along with your other networking and telecommunications equipment To rackmount a BCM50 unit you need the optional rackmount kit NT9T6325 This kit provides the parts to mount up to four BCMSO units into a standard 19 inch equipment rack The BCM50 unit mounts into the tabs on the rackmount shelf These tabs prevent the unit from sliding around or falling of
6. Tip Music signal Ring No connection Sleeve Ground 2 Adjust the volume of the music source to an appropriate level by placing a call and putting it on hold then adjusting the volume at the music source Tip You can adjust the background music volume at every telephone 3 Select the appropriate option for your system e Ifyou are adding more auxiliary equipment refer to Connecting an external paging system on page 108 or Connecting an auxiliary ringer on page 107 e Ifyou are finished adding auxiliary equipment proceed to Next step on page 112 To connect the music source using the RJ 21 telephony connector Note If you use the RJ 21 telephony connector to connect the music source do not connect a music source to the music source jack on the front of the main unit 1 Connect the music source output to the music source input on the RJ 21 telephony connector Refer to the RJ 21 telephony connector wiring chart on page 205 to determine which pair of wires is used for the music source input 2 Adjust the volume of the music source to an appropriate level by placing a call and putting it on hold then adjusting the volume at the music source Tip You can adjust the background music volume at every telephone N0027152 01 Chapter 9 Connecting the cables to the BCM50 system 111 3 Select the appropriate option for your system e Ifyou are adding mo
7. Default line numbers on Default line numbers on Line Pin Connection Wire color Expansion port 1 Expansion port 2 40 No connection Black Slate 15 No connection Slate Black 49 No connection Violet Brown 24 No connection Brown Violet Aux 50 Tip Violet Slate NE 25 Ring Slate Violet Note The AUX port supports full data speeds When the line is in use by an analog device the icon is lit on the phone to indicate it is in use If you try to seize the line using the phone the display shows in use Also in the event of a power failure an analog set on line 1 goes active powered by the CO BCM50 Installation and Maintenance Guide 220 Appendix G GATM wiring chart N0027152 01 Appendix H 4x16 wiring charts 221 Appendix H 4x16 wiring charts You can connect up to 4 analog telephone lines and up to 16 digital telephones to the 4x16 media bay module MBM The analog telephones lines are connected to the 4x16 through the RJ 11 jacks labeled 1 to 4 on the front of the MBM Do not connect analog telephone lines to the auxiliary jack on the front of the media bay module These jacks are intended for analog telephones designated as emergency telephones See Figure 86 The digital telephones such as the Business Series Telephones are connected to the RJ 21 connector on the front of the 4x16 Figure 86 4x16 connectors o T oo 4x16
8. RJ 21 pin out Power Status Line RJ 11 jacks RJ 11 pin out Table 45 and Table 46 on page 222 list the wiring details for the RJ 11 jacks on the 4x16 This wiring applies to the numbered ports and the Aux ports Table 45 4x16 RJ 11 port wiring Pin Signal i No connection No connection Ring Tip No connection OIJ AJOJN No connection BCM50 Installation and Maintenance Guide 222 Appendix H 4x16 wiring charts Table 46 4x16 default line numbering Port number Default line number on Expansion port 1 Default line number on Expansion port 2 1 065 095 2 066 096 3 067 097 4 068 098 Table 47 lists the wiring details for the RJ 21 connector on the 4x16 Table 47 4x16 RJ 21 connector wiring Sheet 1 of 2 Default DN on Default DN on Set Pin Connection Wire color Expansion port 1 Expansion port 2 26 Tip White Blue 1 253 285 1 Ring Blue White 27 Tip White Orange 2 254 286 2 Ring Orange White 28 Tip White Green 3 255 287 3 Ring Green White 29 Tip White Brown 4 256 288 4 Ring Brown White 30 Tip White Slate 5 257 289 5 Ring Slate White 31 Tip Red Blue 6 258 290 6 Ring Blue Red 32 Tip Red Orange 7 259 291 7 Ring Orange Red 33 Tip Red Green 8 260 292 8 Ring Green Red 34 Tip Red Brown 9 261 293 9 Ring Brown Red 3 Ti
9. FIC code OL13ABC N A N A N A N A Ringer equivalency 3 1 2 2 2 number ATA2 to BCM50 loop 135 ohms N A N A N A N A resistance cable only 800 m of 0 5 mm wire or 2600 ft of 24 AWG wire Analog loop resistance 1300 ohms 250 ohms 1538 200 ohms 1231 200 ohms 1231 200 ohms 1231 on terminal side for 7200 m of m of 0 5 mm m of 0 5 mm m of 0 5 mm m of 0 5 mm voice applications 0 5 mm wire or wire or 5000 ft of wire or 4000 ft of wire or 4000 ft of wire or 4000 ft of cable only 26000 ft of 24 24 AWG wire 24 AWG wire 24 AWG wire 24 AWG wire AWG wire BCMS50 Installation and Maintenance Guide 46 Chapter 2 Introducing the BCM50 hardware Table 5 ATA2 ASM8 ASM8 GASM and GASI analog device specifications Sheet 2 of 2 Specification ATA2 ASM8 ASM8 GASM GASI Analog loop resistance 200 ohms 1231 250 ohms 1538 200 ohms 1231 200 ohms 1231 200 ohms 1231 on terminal side for m of 0 5 mm m of 0 5 mm m of 0 5 mm m of 0 5 mm m of 0 5 mm data applications wire or 4000 ft of wire or 5000 ft of wire or 4000 ft of wire or 4000 ft of wire or 4000 ft of cable only 24 AWG wire 24 AWG wire 24 AWG wire 24 AWG wire 24 AWG wire Input impedance at tip 600 ohms 600 ohms 600 ohms 600 ohms 600 ohms and ring Return loss gt 20 dB for 200 gt 20dBfor200 gt 20dBfor200 gt 20dBfor200 gt 20 dB for 200 to 3400 Hz to 3400 Hz to 3400 Hz to 3400 Hz to 3400 Hz when when when
10. 133 Accessing the BCM50 system 2 22m sauna anne 134 Configuring the initial parameters 0 0000 nn nn 135 Configuring the startup parameters 5 25 cance us ane san sn err es ee 137 NEXESIER aussi SERGE SEMES CERES ERE S 142 Chapter 15 Using the Startup Profile to configure parameters 143 Startup Profile requirements s icecateuereekaveeee pes Go aaa 144 Configuring basic parameters 00 cece nn 145 TS E oad ieee kc igi ees th as ee oa ce ene Sia ona ee 147 Chapter 16 Completing the initial installation optional 0005 149 Configuring the media bay module 000 cece eee eee 150 Configuring modem settings us ann ube eee ed bode Seas 151 Checking for software updates 2 0 0 0 tee 151 COMmgunihy VOCE Mall ccc4c cess n0den vedere pearimnoseeindeaedaaaee ss 151 Customizing Security policies ck knee nass aaa Ce ee aw 152 Peromnga backup cneeseuwe ite dere ogee eRe Ha ik 152 N0027152 01 Contents 13 Chapter 17 Connecting the BCM50 system to the LAN and WAN 153 Connecting the BCM50 system to the LAN 00 0000 nennen nn 154 Connecting the BCM50 system to the WAN 0 0 0 eee eee eee eee 156 NESE 664i nea TAOTE Ese SEO ESE R REM E ES Teas eee 4S 157 Chapter 18 Testing basic BCM50 functionality 0 200s e eee eee eee 159 Pesel IE ECO GRINS Sie 163 Besen lee ars re er ea ee ees 164 Aciivate ihe r
11. Table 31 describes the function and use of each of the ports Table 31 LAN ports on the main unit Sheet 1 of 2 Port name Function OAM port The OAM port is used to connect an on site management computer to the main unit Using this connection you can access management tools such as Element Manager without affecting the main LAN This port is not connected to the network switch built into the main unit and cannot be used to connect other network devices LAN port The LAN port is used to connect the main unit to the LAN This port is connected to the network switch built into the main unit Expansion LAN The expansion ports are used for two purposes connecting the expansion units and ports providing LAN access to other network devices If there is an expansion unit connected to the port the expansion port provides signaling channels media channels and LAN datagrams to the expansion unit The expansion unit connects the signaling and media channels to the media bay module MBM and connects the LAN datagrams to the LAN port on the expansion unit You can then use the LAN port on the expansion unit to connect network devices such as IP telephones If an expansion unit is not connected to the port you can use the expansion port to connect network devices such as IP telephones The expansion ports are connected to the network switch built into the main unit Any devices connected to these ports are on the same subnet
12. 064 4 Ring Brown White 30 Tip White Slate 5 Analog telephone 233 5 Ring Slate White 31 Tip Red Blue 6 Analog telephone 234 6 Ring Blue Red 32 Tip Red Orange 7 Analog telephone 235 7 Ring Orange Red 33 Tip Red Green 8 l Analog telephone 236 8 Ring Green Red BCM50 Installation and Maintenance Guide 206 Appendix A RJ 21 telephony connector wiring chart Table 34 RJ 21 telephony connector wiring Sheet 2 of 2 Default line Device Pin Connection Wire color Type of device Default DN number 34 Noconnection Red Brown 9 No connection _ 9 No connection Brown Red 35 Tip Red Slate 10 Auxiliary Ringer 10 Ring Slate Red 36 Tip Black Blue 11 Page Relay 11 Ring Blue Black 37 Tip Black Orange 12 Page Output 12 Ring Orange Black 38 Tip Black Green 13 Music Source _ _ 13 Ring Green Black 39 Tip Black Brown 14 Digital telephone 232 Zu 14 Ring Brown Black 40 Tip Black Slate 15 Digital telephone 231 15 Ring Slate Black 41 Tip Yellow Blue 16 Digital telephone 230 16 Ring Blue Yellow 42 Tip Yellow Orange 17 Digital telephone 229 17 Ring Orange Yellow 43 Tip Yellow Green 18 Digital telephone 228 18 Ring Green Yellow 44 Tip Yellow Brown 19 Digital telephone 227 19 Ring Brown Yellow 45 Tip Yellow Slate 20 Digi
13. 2 Connect the paging system audio input to the page output on the RJ 21 telephony connector Refer to the RJ 21 telephony connector wiring chart on page 205 to determine which pair of wires is used for the page output 3 Connect the paging system relay to the page relay output on the RJ 21 telephony connector Refer to the RJ 21 telephony connector wiring chart on page 205 to determine which pair of wires is used for the page relay output N0027152 01 Chapter 9 Connecting the cables to the BCM50 system 109 Warning The paging connections must not be connected to unprotected telephony l i plant wiring Tip Paging tips External paging does not support talk back paging equipment unless you use an external line port The BCM50 system provides paging over the telephone speakers when there is no external paging equipment 4 Select the appropriate option for your system e Ifyou are adding more auxiliary equipment proceed to Connecting an external music source or Connecting an auxiliary ringer on page 107 e Ifyou are finished adding auxiliary equipment proceed to Next step on page 112 Connecting an external music source Use this procedure to connect an external music source to the BCM50 system You can use any customer supplied approved low power device as a music source A music source includes equipment such as a radio with a high impedance earphone jack Refer to the follow
14. Figure 1 BCM50 main unit ports and connectors Retention clip mounting hole Power OAM port 0 LAN port 1 Expansion LAN port 2 port 3 USB Music source RJ 21 telephony connector Figure 2 BCM50a main unit ports and connectors Retention clip WAN Additional LAN N RTEL wm BCM50a mounting hole o Een x g of i A T T T AUGE 19 VDC m a 5 7 d 0 D 35 a B OAM Expansion LAN Reset Music USB RJ 21 telephony port 0 port 1 port 2 port 3 switch source connector Figure 3 BCM50e main unit ports and connectors WAN Additional LAN Retention clip mounting hole Power RJ 21 telephony connector Music B source Reset switch Expansion LAN port 0 port 1 port 2 port 3 N0027152 01 Chapter 2 Introducing the BCM50 hardware 37 Table 1 Main unit ports connectors and descriptions Port connector Description Power connector A barrel connector jack used to connect the power supply to the main unit Retention clip mounting hole A small hole into which you insert the retention clip Th
15. Installing the new expansion unit Use one of the following procedures to install the new expansion unit Installing the BCM50 unit in an equipment rack on page 80 Installing the BCM50 unit on the wall on page 84 Installing the BCM50 unit on a desktop or shelf on page 89 After installing the new expansion unit proceed to the procedure To connect the cables To connect the cables No oO FP WD Insert the power supply retention clip into the new expansion unit Rotate the power supply retention clip so that the power supply jack is clear Connect the power supply cord to the expansion unit Rotate the power supply retention clip to lock the power supply cord in place Connect the expansion cable to the expansion port on the front of the expansion unit Connect the LAN cable to the LAN port on the front of the expansion unit if applicable Connect all of the telephone line and extension cables to the MBM inserted in the expansion unit To ensure the same line and extension numbering make sure you connect the cables to the ports from which the were removed Warning Leakage currents You must connect the power cord to a grounded outlet before connecting the telephony and data networking cables to the system Use Element Manager to enable the MBM Refer to the BCM50 Administration Guide N0016868 for more information on enabling an MBM To return the system to operation 1 Check the Power and
16. can lose the information stored on the disk Shock can damage the hard disk Do not drop or hit the hard disk drive 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface 2 Remove the Serial ATA cable and the power cable from the hard disk by pressing the clips on the latch Refer to Figure 73 for the location of the cable Figure 73 Hard disk cables Lh o cpr 12 Power cable Serial ATA N cable H 3 Lift the hard disk and hard disk bracket out of the main unit and place them on a flat clean static free surface 4 Remove the four screws that secure the hard disk to the hard disk bracket see Figure 74 on page 196 BCMS50 Installation and Maintenance Guide 196 Chapter 24 Replacing an internal component Figure 74 Hard disk and bracket screws Remove these screws Remove these screws 5 Lift the hard disk off of the hard disk bracket and set it on a flat clean static free surface 6 Continue to the next step Inserting the new component on page 198 To remove the fan 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface 2 Ensure the main unit case is open If it is not refer to Opening the main unit case on page 192 3 Remove the hard disk to access the fan cable see Figure 75 on page 197 Ref
17. The BCM50 main unit provides call processing and simple data networking functions It provides connections for 12 digital telephones 4 PSTN lines 4 analog station ports and 4 connections for auxiliary equipment auxiliary ringer page relay page output and music source The BCM50 main unit does not have a router but it does have 4 LAN ports one is the OAM port for technicians and the other three are for basic LAN connectivity See Figure 1 on page 36 BCM50a main unit with ADSL router The BCM50a main unit provides all of the same core functionality as the BCM50 main unit and it also has an integrated ADSL router for advanced data applications For detailed configuration information refer to the BCM50e Integrated Router Configuration Guide N0027182 See Figure 2 on page 36 BCM50e main unit with Ethernet router The BCM50e main unit provides all of the same core functionality as the BCM50 main unit and it also has an integrated Ethernet router for advanced data applications For detailed configuration information refer to the BCM50e Integrated Router Configuration Guide N0027182 See Figure 3 on page 36 Refer to Table 1 on page 37 for descriptions of the three main unit ports and connectors A main unit contains the following field replaceable units 1 programmed hard disk 1 cooling fan 1 router card BCM50a and BCMS0e only BCMS50 Installation and Maintenance Guide 36 Chapter 2 Introducing the BCM50 hardware
18. To disconnect the cables on page 191 To shut down the system 1 2 Check for a recent backup of the BCM50 system programming If there is no recent backup use Element Manager to back up the system data For information about backing up the system data refer to the BCM50 Administration Guide N0016868 In Element Manager from the Administration tab click the Utilities folder to expand it Select Reset from the Utilities folder Click Reboot BCM50 System to reboot the system The BCMS0 system begins the shutdown process Unplug the main unit when the status and power LEDs go from solid green to flashing orange Continue to the next step To disconnect the cables on page 191 N0027152 01 Chapter 24 Replacing an internal component 191 To disconnect the cables 1 Remove the 25 pair cable from the RJ 21 telephony connector on the front of the BCM50 main unit Remove the Ethernet cable from the LAN port If the main unit is a BCM50a or BCM50e remove the Ethernet cable or ADSL line from the WAN port and the Ethernet cables from the Router card LAN ports Remove the expansion cables or LAN cables from the Expansion ports on the BCM50 main unit For the expansion cables make sure you mark the cables with the number of the port to which they were connected If the system uses the external Music Source port remove the cable from the Music Source port If the system uses a UPS remove the USB cable from
19. e auxiliary equipment to the RJ 21 telephony connector optional patch panel or WFC Connecting the cables to the BCM50 system on page 97 N0027152 01 Chapter 5 Installing the BCM50 system 73 Table 16 BCMS50 installation overview Sheet 2 of 2 Tasks Description Link to Install telephones and peripherals These telephones can be installed e System telephones e Emergency telephone e IP Phones e T7406 cordless system Installing telephones and peripherals on page 113 Install an ATA2 Perform the steps to install an ATA2 e connect the ATA2 e mount the ATA2 e test insertion loss measurement e configure the ATA2 Installing the analog terminal adapter on page 117 BCMS50 Installation and Maintenance Guide 74 Chapter 5 Installing the BCM50 system N0027152 01 Chapter 6 Checking the installation prerequisites 75 Chapter 6 Checking the installation prerequisites Before you install a main unit or expansion unit do the following Determine the location for the BCM50 units telephones and other equipment based on spacing and electrical requirements Order the required trunks from the central office Ensure that you have all the equipment and supplies you need to install the system Refer to the following sections for information on BCM50 installation prerequisites Environmental requirements Electrical requiremen
20. on page 205 to determine which pair of wires is used for the auxiliary ringer Warning The auxiliary ringer must not be connected to unprotected plant wiring The ringer must not draw more than 50 mA from a 40 V dc source 3 Select the appropriate option for your system e Ifyou are adding more auxiliary equipment proceed to Connecting an external paging system or Connecting an external music source on page 109 e Ifyou are finished adding auxiliary equipment proceed to Next step on page 112 Connecting an external paging system You can connect a customer supplied external paging system to provide paging over external loudspeakers Ensure the paging system follows these guidelines e The paging output from the main unit is 100 mV rms across an input impedance of 600 e The output level is 0 dBm0 with reference to 600 ohms for a PCM encoded signal at 0 dBm There is no dc voltage across the page output terminals When you use the page signal output to connect an external paging amplifier you also use the page relay output which contains a floating relay contact pair The system uses this output to control the external paging amplifier e The contact pair for the page relay output has a switch capacity of 50 mA non inductive at 40 V maximum To install an external paging system 1 Use the installation instructions that came with the external paging hardware to install the external paging system
21. 3 Enter a name for your system in the System name field BCMS50 Installation and Maintenance Guide 138 Chapter 14 Using Element Manager to set the basic parameters To configure the date and time settings 1 From the Configuration tab click the System folder to expand it 2 Select Date and Time from the System folder The Date and Time panel opens 3 Configure the Date and Time attributes see Table 25 Table 25 Date and Time attributes Attribute Description Clock control NTP server Set to NTP if the system uses a network server to determine the correct time and date Set to Trunk if you want to receive time and date settings from PSTN if available Set to Manual if you want to be able to manually configure the time and date for your system If clock control is set to NTP then enter an address for the server Date and time Use the dropdown calendar to select the correct date and time Year If clock control is set to Trunk then enter the current year Time zone Select the time zone for this system To configure DHCP server settings Note This procedure is applicable only to a BCMS0 main unit If you have a gt BCMS50a main unit or BCM50e main unit the integrated router automatically disables the DHCP server Refer to the BCM50a Integrated Router Configuration Guide N0027181 or the BCM50e Integrated Router Configuration Guide N0027182 to configure DHCP ser
22. Connect the new power supply Connect the new power supply Before you connect the power supply read the warnings about connecting network lines in Wiring warnings on page 103 To connect the new power supply 1 Connect the new power supply Refer to Connecting the power supply on page 100 2 Connect the telephony and data networking lines that you removed in Step 1 of Removing the power supply on page 170 3 Proceed to Returning the system to operation Returning the system to operation Check if the system programming is still intact If not use Element Manager to restore the system programming For information about restoring system data refer to the BCM50 Administration Guide N0016868 BCM50 Installation and Maintenance Guide 172 Chapter 20 Replacing a power supply N0027152 01 Chapter 21 Replacing a main unit 173 Chapter 21 Replacing a main unit There are three types of main units available the BCMS50 the BCMS50a and the BCMS0e This chapter describes the procedure for replacing a main unit Figure 65 shows an overview of replacing a main unit Figure 65 Overview of replacing a main unit Replace the main unit Prepare the BChHO system for maintenance Disconnect the cables Remove the Remove the main unit from main unit from the wallmount the rackmount bracket shelf Remove the main unit from the desktop Install the new Install the new
23. E T m s BCM50 Installation and Maintenance Guide 100 Chapter 9 Connecting the cables to the BCM50 system The expansion port you select determines the line and extension numbers of the devices connected to the expansion unit Refer to Table 19 for the default line and extension numbers If you have a second expansion unit repeat steps 1 to 3 for the second unit Table 19 Default line and extension numbers Default Default extension numbers line numbers Digital 221 232 061 064 Main unit Analog 233 236 Expansion port 1 237 268 065 094 Expansion port 2 269 300 095 124 The number and type of lines and extensions that are available on the expansion ports is determined by the MBM you install in the expansion unit Connecting the power supply An uninterruptible power supply UPS is an optional device that you connect to your BCM50 system The UPS provides battery backup for the BCM50 system to maintain continuous operation during power interruption or failure conditions For more information about the UPS refer to Uninterruptable power supply on page 50 When connecting a UPS you must use a USB hub between the UPS and the BCMS0 system Note For the UPS to function correctly it must be connected before the BCM50 system is powered up If you connect a UPS to a running system the UPS will not function Note Inte
24. c cee eee 109 A E Er eee teenies euReeeadasigher geeks ET 112 Chapter 10 Installing telephones and peripherals 000 cece ee eens 113 System telephones zn 24c0cb4e0554 20880 ernannte pane eed 118 Analog terminal adapters sense 118 Central Answering Position CAP eCAP 0000 c eee eee 114 Installing an emergency telephone 000 eee eee eee 114 Hotaling IP FONOS sers cede rasor tik are 115 Installing T7406 cordless systems 0 00 cece eee nenn 115 BCMS50 Installation and Maintenance Guide 12 Contents Chapter 11 Installing the analog terminal adapter 0 00 eee eee eee 117 Configuration GVernieW en ua a wien eh ed cite ie airs eh dnd aoe rn 117 Analog telephone 20 4 0 cise RAR anna 117 ANA DOA RVIES ern naar 118 Stalling NG ATA sul 118 Connecting the ATA2 ociegevecue eas ea ii Gee Rees 118 Mounting the AIS 2er tated eats Zaire 119 Test insertion loss measurement 0 0c 120 SAHNE MG ATAS epagsd peiit na leer rei era are 121 Chapter 12 Configuring the BCM50 system 0c e eee nennen nn 123 Initial parameters overview 2 00 e cece eee eee nenne 124 Startup parameters overview 0 00 anna 125 Chapter 13 Using Telset Administration to set the basic parameters 127 Configuring the initial parameters 0 0 000 cee 128 WEXESIEN re erraten 131 Chapter 14 Using Element Manager to set the basic parameters
25. see Table 30 Table 30 Add Account attributes Sheet 1 of 2 Attribute Description Description Enter a description for this account User ID Enter a descriptive name for the user or the user function Password Enter a password for this account Telset User ID numeric If the user performs administration through the telset interface enter a number for the user ID Telset Password numeric Enter a password for the Telset User ID BCM50 Installation and Maintenance Guide 142 Chapter 14 Using Element Manager to set the basic parameters Table 30 Add Account attributes Sheet 2 of 2 Attribute Description Callback number If Callback is required enter the number to which the system calls back in order to verify the dial up user access Callback passcode This is the code the system uses to confirm the callback is legitimate 6 Click Ok 7 Repeat steps 4 to 6 to create more user accounts Next step After you set the basic parameters proceed to Completing the initial installation optional on page 149 N0027152 01 Chapter 15 Using the Startup Profile to configure parameters 143 Chapter 15 Using the Startup Profile to configure parameters The Startup Profile tool enables an experienced administrator to customize a template with common BCM5S0 parameters This template can be used to quickly configure a single system or multiple systems You cr
26. specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the product Use When using your telephone equipment basic safety precautions should always be followed to reduce risk of fire electric shock and injury to persons including the following 1 2 3 Read and understand all instructions Follow the instructions marked on the product Unplug this product or host equipment from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provided Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it
27. when when terminated with terminated with terminated with terminated with terminated with 600 ohms 600 ohms 600 ohms 600 ohms 600 ohms Insertion loss on an ATA2 to BCM50 ATA2 to BCM50 ATA2 to BCM50 ATA2 to BCM50 ATA2 to BCM50 internal call loss 3 0 dB 0 5 loss 3 0 dB 0 5 loss 3 0dB 0 5 loss 3 0 dB 0 5 loss3 0dB 0 5 dB dB dB dB dB Insertion loss on an ATA2 to BCM50 ASM to BCM50 ASM to BCM50 ASM to BCM50 ASM to BCM50 external call loss 2 2 dB loss 3 0 dB loss3 0dB loss 3 0 dB loss 3 0 dB 1 0 dB BCM50 1 0dB BCM50 1 0 dB BCM50 1 0 dB BCM50 1 0 dB BCM50 to ATA2 loss 0 5 to ASM loss 0 5 to ASM loss 0 5 to ASM loss 0 5 to ASM loss 0 5 dB 1 0 dB dB 1 0 dB dB 1 0 dB dB 1 0 dB dB 1 0 dB MWI type see Note Stutter tone Stutter tone Stutter tone Stutter tone Stutter Tone Voltage MWI Reverse polarity Reverse polarity CO 120 V Voltage MWI Voltage MWI CO 120 V PBX 90 V Disconnect N A N A OSI EIA TIA 464 OSI EIA TIA 464 N A supervision types section section 4 5 10 2 4 4 5 10 2 4 4 5 10 2 5 1 4 5 10 2 5 1 Note The MWI type depends on the country profile and the MWI voltage shown is a maximum value BCM50 hardware The following BCM50 hardware items simplify the setup and connection of the system e Rackmount shelf e Wallmount bracket on page 47 e Patch panel on page 47 e Wiring field card WFC on page
28. Call Center Agent Guide N0027187 Call Center Set Up and Operation Guide N0027203 Call Center Supervisor Guide N0027206 CallPilot 2 5 Unified Messaging Addendum N0027223 CallPilot 2 5 Unified Messaging User Guide for Internet Clients CallPilot 2 5 Unified Messaging User Guide for Lotus Notes CallPilot 2 5 Unified Messaging User Guide for Microsoft Outlook CallPilot 2 5 Unified Messaging User Guide for Novell GroupWise CallPilot Call Center Telephone Administration Guide N0025637 CallPilot Fax Set Up and Operation Guide P0606017 CallPilot Fax User Guide N0027227 CallPilot Manager Set Up and Operation Guide N0027247 CallPilot Message Networking Set Up and Operation Guide N0027249 CallPilot Message Networking User Guide N0027253 CallPilot Programming Record N0027404 CallPilot Quick Reference Card CP Interface N0027401 CallPilot Quick Reference Card NVM Interface N0027379 CallPilot Quick Reference Card Remote Users CP Interface N0027359 CallPilot Quick Reference Card Remote Users NVM Interface N0027346 CallPilot Reference Guide N0027332 N0027152 01 Chapter 1 Getting started with BCM50 31 CallPilot Telephone Administration Guide N0027331 Central Answering Position CAP User Guide P0603480 Hospitality Features Card N0027326 i2050 Software Phone Installation Guide N0022555 IP Phone 2001 User Guide N0027313 IP Phone 2002 User Guide N0027300 IP Phone 2004 User Guide N00272
29. Community String dialog box opens N0027152 01 Chapter 14 Using Element Manager to set the basic parameters 141 5 Configure the Add Community String attributes see Table 29 Table 29 Add Community String attributes Attribute Description Community String Enter the entry name used as key to uniquely identify an individual community entry on the SNMP agent Type of Access Specify the read and write access for this community Available options are Read Only and Read Write 6 Click Ok 7 Repeat steps 4 to 6 to add more community strings To configure the SNMP manager list Use the SNMP manager list to specify IP addresses that are allowed to connect to the SNMP agent N OORA OD DOD From the Configuration tab click the Administrator Access folder to expand it Select SNMP from the Administrator Access folder Select the General tab It is normally selected by default Click Add in the SNMP Manager List area The Add Manager dialog box opens Enter the IP address in the Manager IP Address field Click Ok Repeat steps 3 to 6 to add another manager IP address To create user accounts a fF OO N From the Configuration tab click the Administrator Access folder to expand it Select Accounts and Privileges from the Administrator Access folder Select the View by Accounts tab Click Add to add a user account The Add Account dialog box opens Configure the Add Account attributes
30. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but have it sent to a qualified service person when some service or repair work is required BCM50 Installation and Maintenance Guide 20 Regulatory information 11 Unplug this product or host equipment from the wall outlet and refer servicing to qualified service personnel under the following conditions a b When the power supply cord or plug is damaged or frayed If the product has been exposed to rain water or liquid has been spilled on the product disconnect and allow the product to dry out to see if it still operates but do not open up the product If the product housing has been damaged If the product exhibits a distinct change in performance Caution To eliminate the possibility of accidental damage to cords plugs jacks and the telephone do not use sharp instruments during the assembly procedures AN Warning Do not insert the plug at the free end of the handset cord directly into a wall or baseboard jack Such misuse can result in unsafe sound levels or possible damage to the handset 12 Save these instructions Use of a music source In accordance with U S Copyright Law a license may be required from the American Society of Composers Authors and Publisher
31. Install the new main unit on the main unit on the main unit on the wallmount bracket rackmount shelf desktop Connect the cables Retum the BChHO system to operation BCMS50 Installation and Maintenance Guide 174 Chapter 21 Replacing a main unit Refer to the following sections for information on replacing the BCM50 main unit Preparing the system for maintenance Removing the main unit on page 175 Installing the new main unit on page 176 Preparing the system for maintenance In most cases if the BCM50 main unit is faulty the system will already be shut down If this is the case proceed to To disconnect the cables If the system is still operating perform the following procedure To shut down the system 1 2 Check for a recent backup of the BCM50 system programming If there is no recent backup use Element Manager to back up the system data For information about backing up the system data refer to the BCM50 Administration Guide N0016868 In Element Manager from the Administration tab click the Utilities folder to expand it Select Reset from the Utilities folder Click Reboot BCM50 System to reboot the system The BCMS0 system begins the shutdown process Unplug the main unit when the status and power LEDs go from solid green to flashing orange Continue to the next step To disconnect the cables To disconnect the cables 1 Remove the 25 pair cable from th
32. Installation and Maintenance Guide is directed to installers responsible for installing configuring and maintaining BCM50 systems To use this guide you must be an authorized BCM50 installer administrator within your organization know basic Nortel BCM50 terminology be knowledgeable about telephony and IP networking technology BCMS50 Installation and Maintenance Guide 26 Chapter 1 Getting started with BCM50 Organization This guide is organized for easy access to information that explains the concepts operations and procedures associated with the BCM50 system About BCM50 The Business Communications Manager 50 BCM50 system provides private network and telephony management capability to small and medium sized businesses The BCMS0 system integrates voice and data capabilities IP Telephony gateway functions and data routing features into a single telephony system enables you to create and provide telephony applications for use in a business environment BCM50 key elements BCM50 includes the following key elements BCM50 main units Three types of main units are available BCM50 Telephony and basic data The BCM50 main unit provides call processing and simple data networking functions It also provides connections for telephones Public Switched Telephone Network PSTN lines and a LAN BCM50a with ADSL Router The BCM50a main unit provides call processing data routing features and an integrated ADSL
33. MESSER RRS EE TS 60 ADSL router LEDs BOM50a OAV aaa na aan ke aaa 62 Ethernet router LEDs BCM50e only 0000 cece eee eee 63 Media bay module LEDs expansion units only 2222222 64 Dil PEG Ve rn krtn NOAE RERA EEEa E erR NN E 65 BRIM EDS ccargp deed ee TR RE nee 66 Chapter 4 Determining DHCP server configuration and IP address 67 BCM50 main unit no integrated router 0 2 00 e cee 67 If an external DHCP server is not present 0000 cece eee eee 67 If an external DHCP server is present 000 00 eee 68 BCM50a or BCM50e with integrated router 0000 c eee eee 68 Chapter 5 Installing the BCM50 system 0 000 e eee 71 Chapter 6 Checking the installation prerequisites 00 cee eee eens 75 Environmental requirements 000 nee nennen eee 75 Electrical eguiiemente aa en u Seeks GO eR eed V 75 Site telephony wiring requirements 2222 n nennen nennen nennen 76 Digtal loop 2 40 40 RR ana inserieren 76 Anal EO i oe cee ak det al els RE AAA ae Rane a ek ek 3 77 System equipment supplies and tools nna anaana 77 Fachartikel T7 Optional guent ae sehr eu T7 Other hardware and ads 2 cc eee cae ee seed ie 78 N0027152 01 Contents 11 Chapter 7 Installing the main unit 22 s snds ce desea 44 ne 79 Unpacking ihe MaN Uni 2a ara een 80 Installing the BCM50 unit in an equipment rack 0 000 cee eee eee 80 Installing th
34. Name display e Diversion e Originating line identity OLI Name display e Number display e Redirection e Terminating Line Identity TLI Number display e Centralized voice mail e Centralized voice e Call Charge Indication CCl e Camp on mail e Call Charge Rate Indication e ISDN Call Connection Limit Call Offer CCRD e Network Call Transfer e Loop avoidance e Break in Executive Intrusion e Trunk Route Optimization e Three Party TRO e Route Optimization e Trunk Anti Tromboning BCMS50 Installation and Maintenance Guide 234 Appendix K System region attributes Table 56 ISDN services by Protocol Protocol Region Available ISDN services Caribbean Basic Call DID Name display Number display ONN blocking ETSI Euro m Australia CALA e Denmark e Germany e Global e Holland e Hong Kong North America e Italy Norway PRC d Spain Sweden s Switzerland United Kingdom Basic Call DDI sub addressing on S loop ETSI Call Diversion partial rerouting AOC E specific changes for Holland and Italy MCID CLIP COLP CLIR Define time zones by country and language Time zones are based on the actual time zone where the BCM50 is located The Time Zone dropdown list on the initialization screen allows you to choose a compatible time zone If your exact location is not on the list choose the one with the time zone closest to you
35. RJ 21 connector e DSM 32 supports 32 digital telephones through two RJ 21 connectors e 4x16 supports 16 digital telephones as well as four analog public switched telephone lines Figure 10 DSM faceplate LEDs and connectors DSM 16 DSM 32 DSM16 e e s A N e u 4x16 media bay module North American systems only The 4x16 provides both analog trunk connections and connections to digital telephones This media bay module MBM provides connections for four analog trunk lines and 16 digital telephones Each of the four analog trunk lines support Caller ID and disconnect supervision An Aux port beside Line 1 allows you to use an analog telephony device such as a modem fax or telephone to share the trunk Figure 11 on page 44 shows the 4x16 MBM The 4x16 MBM has one RJ 21 connector and five RJ 11 connectors on the faceplate BCM50 Installation and Maintenance Guide 44 Chapter 2 Introducing the BCM50 hardware Figure 11 4x16 faceplate LEDS and connectors Nhee elllt 4X16 AMELE Power Status Line1 Modem Line 2 Line 3 Line 4 Analog station media bay modules The analog station media bay modules ASM8 ASM8 and GASM can connect to a maximum of eight analog telecommunication devices These devices are standard analog telephones cordless telephones fax machines answering machines or modems The maximum speed for a modem connection is 28 8 kbit s In addition to AS
36. Refer to the following sections for information on wiring the station MBMs e 4x16 wiring charts on page 221 e DSM16 and DSM32 wiring charts on page 225 e ASM8 ASM8 and GASM wiring chart on page 227 Connecting the auxiliary equipment The main unit has connections for an auxiliary ringer an external paging system and a music source This auxiliary equipment can also be connected through the auxiliary terminal block on the wiring field card WFC or the patch panel Refer to To connect the cables to the wiring field card optional on page 111 or To connect the cables to the patch panel optional on page 111 Refer to the following sections for information on connecting auxiliary equipment e Connecting an auxiliary ringer e Connecting an external paging system on page 108 e Connecting an external music source on page 109 Connecting an auxiliary ringer An auxiliary ringer is a customer supplied piece of hardware that provides external ringing capability to telephones on the BCMS0 system BCMS50 Installation and Maintenance Guide 108 Chapter 9 Connecting the cables to the BCM50 system To install an auxiliary ringer 1 Use the installation instructions that came with the ringer hardware to install the auxiliary ringer 2 Connect the ringer generator to the auxiliary ringer output pair on the RJ 21 telephony connector Refer to the RJ 21 telephony connector wiring chart
37. Sheet 2 of 2 Functionality Attribute North American Global United Kingdom Number of rings 4 ring cycles 4 ring cycles 2 ring cycles DRT Delay Number of rings 4 ring cycles 4 ring cycles 4 ring cycles Handsfree auto auto auto Pickup Group none none none Held Line Remind Delay off off off Allow Redirect disabled disabled disabled Transfer Callback Number of rings 4 ring cycles 4 ring cycles 4 ring cycles ONN Blocking VSC for analog none none 141 tone VSC for analog none none 141 pulse VSC for BRI none none 141 VSC for PRI n a n a 141 State for BRI PRI n a n a send feature code Release reason text Release text none none detail Restriction filter defaults Some profiles have default restriction dialing filters Table 59 lists the filters for these profiles Table 59 Default dialing restrictions by profile Profile Restriction Restriction Restriction Restriction Restriction Restriction Restriction filter override override override override override override UK 1 0 0600 1 010 5 010 1 00 6 North 1 0 1 1800 911 911 9411 976 1976 America 1877 1888 1 976 1900 1 900 5551212 Hong Kong 1 00 170 172 173 1747 1760 1761 1766 1770 1771 1772 1775 1778 1783 1788 900 Australia 1 0 013 1 13 1800 5 00 1 13 11 1800 6 N0027152 01 Appendix K System region attributes 237 Digital trunk t
38. as the device connected to the LAN port N0027152 01 Chapter 17 Connecting the BCM50 system to the LAN and WAN 155 Table 31 LAN ports on the main unit Sheet 2 of 2 Port name Function Router card LAN ports The router card LAN ports are used to connect network devices such as IP telephones to the LAN These ports are connected to the network switch built into the main unit Any devices connected to these ports are on the same subnet as the device connected to the LAN port Expansion unit LAN port The expansion unit LAN port is used to connect network devices such as IP telephones to the LAN These ports are connected to the network switch built into the main unit Any devices connected to these ports are on the same subnet as the device connected to the LAN port To connect the BCM50 system to the LAN 1 Connect one end of a standard Ethernet cable to your LAN Plug the other end of the Ethernet cable into the LAN port on the main unit If you want to use the internal BCM50 network switch to connect another IP device to the LAN connect an Ethernet cable between the IP device and one of the additional LAN ports on the BCM50 system Router card LAN ports Expansion port or expansion unit LAN port Repeat step 3 for each IP device you want to connect to the LAN using the BCM50 switch If you are installing a BCM50a or BCM50e proceed to Connecting the BCMS50 system to the
39. connector on the faceplate Figure 12 on page 45 shows the GASM N0027152 01 Chapter 2 Introducing the BCM50 hardware 45 Figure 12 GASM faceplate LEDs and connectors GASM 008 amp 008 oo Status ett Power The ringer equivalency number REN per port for ASM8 is 1 the REN for ASM8 and GASM is 2 the REN of the interface to which the device is connected Note The termination of the analog interface can consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed Table 5 shows the specifications for ATA2 ASM8 GASM and GASI Table 5 ATA2 ASM8 ASM8 GASM and GASI analog device specifications Sheet 1 of 2 Specification ATA2 ASM8 ASM8 GASM GASI Ringing frequency 20 Hz 1 Hz 20 Hz 1 Hz 20 Hz 1 Hz 20 Hz 1 Hz 20 Hz 1 Hz North America Ringing frequency 25 Hz 1 Hz 25 Hz 1 Hz 25 Hz 1 Hz 25 Hz 1 Hz 25 Hz 1 Hz Europe Ringing voltage North America 80 V rms 10 55 Vrms 10 65 V rms 10 65 V rms 10 65 V rms 10 Ringing voltage Europe 75 V rms 10 N A 65 V rms 10 65 V rms 10 65 V rms 10 Loop current 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum Battery feed voltage 48 V dc 10 48 V dc 10 29 V dc 10 48 V dc 10 48 V dc 10
40. connects a T1 or PRI circuit to the BCMS50 T1 circuits provide 24 digital channels to the PSTN and PRI circuits provide 23 digital channels to the PSTN e On International BCM50 systems the DTM connects to ETSI ISDN E1 or PRI ED circuit to a BCMS0 providing a maximum of 30 digital channels to the PSTN The front bezel of the DTM has an RJ 48C connector that connects the DTM to the service provider connection point The faceplate also has a set of monitor jacks you can use to monitor the span There are six additional LEDs on the front of the DTM For information about these additional LEDs refer to DTM LEDs on page 65 Figure 7 shows the DTM module interfaces Figure 7 DTM faceplate Oo O On Of 6 OG oo Monitor jacks RJ 48C digital telephone line connector Basic rate interface media bay module The basic rate interface media bay module BRIM connects a maximum of four BRI ISDN loops to the BCM50 system The BRIM only recognizes the T interface used in European networks To use the BRIM with the U interface typical in North American networks you require an external NT1 box to convert the U interface to a T interface Each BRI ISDN loop you connect adds two telephone lines to the BCM50 system Therefore each BRIM adds a maximum of eight lines to the BCM50 system through the four RJ 48C jacks on the faceplate The LEDs beside each RJ 48C jack are on when the ISDN line is active F
41. equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment N0027152 01 Regulatory information 19 Important safety instructions The following safety instructions cover the installation and use of the Product Read carefully and retain for future reference Installation N Warning To avoid electrical shock hazard to personnel or equipment damage observe the following precautions when installing telephone equipment e Never install telephone wiring during a lightning storm e Never install telephone jacks in wet locations unless the jack is
42. facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations See installation instructions for details e Use only an FCC Part 68 compliant Universal Service Order Code USOC network interface jack as specified in the installation instructions to connect to the Public Switched Telephone Network e Ifthe equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of the product may be required But if advance notice isn t practical the telephone company will notify you as soon as possible You will also be advised of your right to file a complaint with the FCC if you believe it is necessary Ringer Equivalence Number REN The REN provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed 5 EMI EMC FCC Part 15 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This
43. green there is a problem with the MBM Refer to Media bay module LEDs expansion units only on page 64 for a detailed description of the LED states Perform a call test to make sure the new MBM is operating correctly If you replaced a station MBM use To test a station MBM If you replaced a trunk MBM use To test a trunk MBM on page 162 If you replaced a 4x16 MBM use To test a station MBM and To test a trunk MBM on page 162 To test a station MBM A WO N a Go to an extension on the MBM Check for dial tone Use this extension to make a call to another extension on the system Use this extension to make a call to an external telephone number BCM50 Installation and Maintenance Guide 162 Chapter 18 Testing basic BCM50 functionality To test a trunk MBM Go to an extension that has access to one of the lines on the MBM Select the line or line pool to which the line belongs Check for dial tone A OO N a Make a call using the line or line pool To determine why an MBM does not appear in Element Manager 1 Check that the correct keycode has been entered for the expansion unit 2 Check that both the Power and Status LEDs on the MBM are solid green e Ifthe Power LED is off check that the power supply cable is properly seated in the expansion unit and the power supply is connected to a working power outlet Also check that the MBM is properly seated in the expansion unit e If the St
44. less than 64 Q cable length 0 5 mm or 24 AWG less than 300 m 975 ft use of a station auxiliary power supply SAPS for loops 300 m 975 ft to 1200 m 3900 ft In North America the SAPS must be a CSA or UL approved Class 2 power source In Europe the SAPS must be a Class II power source and CE marked no bridge taps N0027152 01 Chapter 6 Checking the installation prerequisites 77 Analog loop The following parameters must be met for an analog loop e maximum dc loop resistance of 208 Q e maximum cable length 0 5 mm or 24 AWG of 1220 m 4000 ft System equipment supplies and tools Refer to the following sections for the equipment required to install the BCMS50 system e Basic hardware e Optional equipment e Other hardware and tools on page 78 Basic hardware The BCM50 system consists of some combination of the following hardware main unit BCM50 BCM50a or BCM50e e expansion unit e media bay module MBM e telephones e cabling for connections between hardware units You can connect a maximum of two expansion units to a BCM50 system Each expansion unit can contain one MBM Note You require keycodes for some hardware to function Optional equipment You can add the following equipment to the BCM50 system to support specific requirements beyond the basic hardware e station auxiliary power supply SAPS e key indicator module KIM for T7316E telephones e analog
45. line isolation units LIU BCM50 Installation and Maintenance Guide 38 Chapter 2 Introducing the BCM50 hardware Expansion unit and media bay modules In addition to a main unit the BCMS50 system can have up to two expansion units An expansion unit connects to the main unit and provides additional functionality Refer to Figure 4 and Table 2 for expansion unit port locations and descriptions The expansion unit is designed to accommodate one media bay module MBM that enables you to connect additional telephony equipment to the BCM50 system The MBMs connect with external devices to implement various types of voice trunks and stations Refer to Table 3 on page 40 for a list of trunk MBMs and Table 4 on page 42 for a list of station MBMs that can be used with your BCMSO system Refer also to Table 7 on page 54 for a complete list of MBMs with links to additional information Ensure that the MBM dip switches are set correctly see Verifying the media bay module switch settings on page 93 Figure 4 Expansion unit connections hr LAN port Retention clip un mounting hole MBM bay Ejector Expansion Power port Table 2 Expansion unit ports connectors and descriptions Port connector Description LAN port port 1 An RJ 45 jack used to connect the customer LAN to the main unit The LAN por
46. location of the cable Note Do not force the cables The connectors on the power cable and the Serial ATA cable have a notch that prevents the cables from being inserted backwards If the cables do not insert properly check that the notch on the hard disk connector is aligned with the corresponding notch on the cable 7 Connect the Serial ATA cable to the hard disk Refer to the figure Figure 73 on page 195 for the location of the cable 8 Ensure the fan cable is routed through the cutouts under the hard disk and bracket Also make sure that any slack in the fan cable is secured in the clips on the hard disk bracket see Figure 77 on page 200 BCMS50 Installation and Maintenance Guide 200 Chapter 24 Replacing an internal component Figure 77 Fan cable routing Fan cable clips Fan cable cutouts Caution Ensure that you follow the same routing for the cables as before the component was removed 9 Perform a restore or manual reprogram of the system 10 Continue to To close the main unit case on page 201 To insert the new fan 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface 2 Insert the new fan into the fan slot in the bottom of the BCM50 case Ensure the fans are oriented such that the airflow is out of the unit Note Ensure the label of the new fan faces the back
47. modem It also provides connections for internal telephones PSTN lines a LAN and an ADSL router BCM50e with Ethernet Router The BCM50e main unit provides call processing and data routing features It also provides connections for telephones PSTN lines a LAN and an Ethernet router BCM50 hardware In addition to the main platform configurations the following hardware is available Expansion unit An expansion unit is designed to accommodate a media bay module MBM The BCMS50 main unit supports up to two expansion units Small system wallmount bracket A bracket designed for mounting the BCM50 main unit or expansion unit to a wall An optional wiring field card WFC is available with the wallmount bracket which provides RJ 45 connectors for all BCM50 main unit trunk and station interfaces The WFC includes a terminal block to connect the auxiliary equipment N0027152 01 Chapter 1 Getting started with BCM50 27 e Small system rackmount shelf A shelf designed for mounting up to four BCMS0 units into a standard 19 inch equipment rack An optional patch panel is available which provides RJ 45 connectors for all BCM50 main unit trunk and station interfaces The patch panel includes a terminal block to connect the auxiliary equipment BCM50 features BCMSO supports the complete range of IP telephony features offered by existing BCM products You enable the following features by entering the appropriate keycodes no additiona
48. needs to make a decision about the level of security required for the system Warning Alerts you to ground yourself with an antistatic grounding strap w before performing the maintenance procedure Warning Alerts you to remove the BCM50 main unit and expansion unit power cords from the ac outlet before performing any maintenance procedure Ke N0027152 01 Chapter 1 Getting started with BCM50 29 The following conventions and symbols are used to represent the Business Series Terminal display and dialpad Convention Example Used for Word in a special font shown in Pawg the top line of the display Command line prompts on display telephones Underlined word in capital letters PLA shown in the bottom line of a two line display telephone Display option Available on two line display telephones Press the button directly below the option on the display to proceed Dialpad buttons Buttons you press on the dialpad to select a particular option The following text conventions are used in this guide to indicate the information described Convention Description bold Courier Indicates command names and options and text that you must enter text Example Use the info command Example Enter show ip alerts routes italic text Indicates book titles plain Courier Indicates command syntax and system output for example prompts text and system mes
49. of the BCM50 unit Airflow is out of the chassis as indicated by the arrows imprinted on the fan Connect the fan cable to the header Ensure the fan cable is routed through the cutouts under the hard disk and bracket Also make sure that any slack in the fan cable is secured in the clips on the hard disk bracket see Figure 77 N0027152 01 Chapter 24 Replacing an internal component 201 Note Do not force the cable The connector on the fan cable is designed to prevent the cable from being inserted backwards If the cable does not insert properly check that the raised edge on the fan cable connector faces the plastic tab on the header 5 6 Insert the hard disk Refer to To insert the new hard disk on page 198 Continue to To close the main unit case To insert the new router card 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface With the back of the router card raised enough to clear the LED pipes align the modular connectors on the router card with the corresponding holes in the bezel Move the router card forward until the front edge of the card touches the bezel Align the card connector on the router card with the connector on the Compact Services Card CSC Gently press down on the back of the router card to seat the router card in the connector on the CSC Use the three screws you removed in the procedure To remove the router c
50. policies on page 152 e Performing a backup on page 152 Configuring the media bay module For information on installing a media bay module MBM and setting the dip switches refer to Installing a media bay module in an expansion unit on page 95 You can also refer to Connecting the expansion unit on page 98 for more details on connecting the cables between the main unit and expansion unit s To configure the MBM s 1 Open Element Manager and connect to your BCMS0 system 2 From the Configuration tab click the Resources folder to expand it 3 Select Telephony Resources from the Resources folder see Figure 57 Figure 57 Telephony Resources page Task Navigation Panel Telephony Resources Configuration Administration Modules E Administrator Access N Resources Le Application Resources Media Gateways terna IP Trunks N A N A Port Ranges nterna Trunks 3 Enabling o Beas maa Telephony H Data Services Disabled DHCP Server Router 14 Applications IP amp Application Sets 1 N A 4 Enabling 7 Enabling Details for Module Expansion 1 Trunk Module Parameters Provision Loops Trunk type fe RI ST 4 From the Modules section select the expansion unit that you want to configure N0027152 01 Chapter 16 Completing the initial installation optional 151 Keycodes are required for the expansion ports to function If you purchase a keycode for one expansion p
51. power is drained The BCM50 supports American Power Conversion APC UPS devices that use a USB control interface These include the APC UPS Smart family for example UPS Smart 750 UPS Smart 1000 and UPS Back family for example UPS Back 500 ES UPS Back 350 ES The UPS control software enables the configuration of various operational settings Note For the UPS to function correctly it must be connected before the BCM50 system is powered up If you connect a UPS to a running system the UPS will not function The USB port on the UPS uses a different communication speed than the USB port on the BCM50 system Due to this difference you must use an industry standard USB hub USB 1 1 compatible to connect the UPS data connection to the BCM50 system The USB hub not only provides additional USB ports it also converts the data communication speed so the UPS and BCM50 system can communicate properly On BCM50 systems with more than one unit the power supplies for all of the units must be connected to a single UPS The interaction between the UPS and the BCMS0 occurs in three stages 1 Configuration This stage sends configuration information to the UPS device and requires minimal user interaction 2 Monitoring This stage is a steady state periodic monitoring cycle where the BCMS0 reads the status of the UPS This stage requires minimal user interaction 3 Failure condition This stage initiates an action when a thresho
52. refer to To disconnect the cables on page 174 If there is a unit mounted to the top of the main unit slide that unit forward until it disengages from the clips on the main unit Lift the unit off of the top of the main unit If the main unit has been secured to the rackmount shelf with screws remove these screws from the bottom of the rackmount shelf Slide the main unit forward until is disengages from the clips on the rackmount shelf Lift the main unit off of the rackmount shelf and set it on a flat clean static free surface Continue to the next step Installing the new main unit on page 176 To remove a wallmounted main unit 1 a A Q N Ensure that all of the cables are removed from the main unit If they are not refer to To disconnect the cables on page 174 Lift the main unit up until it disengages from the clips on the wallmount bracket Pull the main unit out and away from the wallmount bracket Set the main unit on a flat clean static free surface Continue to the next step Installing the BCM50 unit on the wall on page 84 BCM50 Installation and Maintenance Guide 176 Chapter 21 Replacing a main unit To remove a desktop mounted main unit 1 Ensure that all of the cables are removed from the main unit If they are not refer to To disconnect the cables on page 174 If there is a unit mounted to the top of the main unit slide that unit forward until it disengages from
53. secure it If you are using a right angle RJ 21 connector use the supplied screw on the left side of the connector to secure the left side of the connector To secure the right side of the connector use the supplied cable tie to fasten the 25 pair cable to the anchor on the main unit Connect the four pairs of wires for the analog lines to the telephone company demarcation blocks of the building Connect the four pairs of wires for the analog telephones to the local connecting blocks N0027152 01 Chapter 9 Connecting the cables to the BCM50 system 105 8 Connect the 12 pairs of wires for the digital telephones to the local connecting blocks 9 Select the appropriate option for your system e If your BCM50 system has an expansion unit proceed to Connecting telephone lines to the expansion units or Connecting extensions to the expansion units on page 106 e If your BCM50 system does not have an expansion unit proceed to Connecting the auxiliary equipment on page 107 Refer to the RJ 21 telephony connector wiring chart on page 205 for detailed information about wiring the RJ 21 telephony connector Connecting telephone lines to the expansion units Telephone lines connect to the expansion unit through the connectors on the MBM installed in the expansion unit To connect telephone lines to DTM BRIM or 4x16 MBMs 1 2 6 Read the warnings in Wiring warnings on page 103 Obtain a telep
54. the 1 mW 1 kHz CO service line with an analog telephone attached to the ATA2 2 Ensure that the analog port terminates correctly in 600 ohms e Replace the analog telephone with the test set N0027152 01 Chapter 11 Installing the analog terminal adapter 121 Use RECEIVE 600 OHM HOLD mode on the test set 3 Ensure that the test set connects in parallel to the service line before removing the analog telephone or the line drops Remove the single line telephone Measure the 1 kHz tone at the far end of the analog port which is where the analog loop ends and where the analog device connects Note The tone must be greater than 10 dB for example 9 dB is acceptable To measure the insertion loss from the analog device to the CO 1 Establish a connection to a silent termination on the CO service line with an analog telephone attached to the ATA2 2 Make sure the analog port terminates correctly in 600 ohms by e Replace the analog telephone with the test set e Use TRANSMIT 600 OHM HOLD mode on the test set 3 Make sure the test set connects in parallel to the service line before removing the analog telephone or the line drops Remove the analog telephone Introduce a 1 kHz tone into the analog line at 10 dBm and measure the level at the CO exchange Note The difference in levels is the transmit loss and must be less than 10 dB for example 9 dB is acceptable Configuring the ATA2 Co
55. the BCM50 system from 1 000 to 2 600 feet You must use a dedicated cable to connect the two locations Analog Terminal Adapter 2 ATA2 converts digital signals to analog signals to allow communication with analog devices such as fax machines modems and answering machines The ATA2 supports a maximum transmission rate of 28 8 kbit s With a single line telephone the ATA2 supports a long loop configuration BCM50 Installation and Maintenance Guide 58 Chapter 2 Introducing the BCM50 hardware N0027152 01 Chapter 3 Viewing the BCM50 system LEDs 59 Chapter 3 Viewing the BCM50 system LEDs This section describes the BCM50 system LEDs Refer to the following sections for information on the BCM50 system LEDs System status LEDs LAN port LEDs on page 60 ADSL router LEDs BCMS50a only on page 62 Ethernet router LEDs BCM50e only on page 63 Media bay module LEDs expansion units only on page 64 System status LEDs The two system status LEDs on the BCM50 BCM50a and BCM50e main units show the current state of the BCM50 system You can view the system status LEDs on the faceplate and on the top of the main unit see Figure 20 The bottom LED is the power LED and the top LED is the status LED Under normal operating conditions both LEDs are solid green Figure 20 Location of system status LEDs on a main unit D
56. the GATM4 or GATM8 A OO N a Read the warnings in Wiring warnings on page 103 Obtain a 25 pair cable with an RJ 21 connector on one end Plug the RJ 21 connector of the cable into the RJ 21 connector on the front of the MBM Select the appropriate option to secure the RJ 21 connector to the MBM If you are using a straight RJ 21 connector use the two supplied screws on the sides of the connector to secure it If you are using a right angle RJ 21 connector use the supplied screw on the left side of the connector to secure the left side of the connector To secure the right side of the connector use the supplied cable tie to fasten the 25 pair cable to the anchor on the MBM Connect the other end of the cable to the telephone company demarcation blocks of the building Select the appropriate option for your system If your BCM50 system has another expansion unit repeat this procedure if you are adding more telephone lines or proceed to Connecting extensions to the expansion units if you are adding extensions If your BCM50 system does not have another expansion unit proceed to Connecting the auxiliary equipment on page 107 Refer to the following sections for information on wiring the trunk MBMs DTM wiring chart on page 213 BRIM wiring chart on page 215 GATM wiring chart on page 217 4x16 wiring charts on page 221 Connecting extensions to the expansion units Extensions conn
57. the USB port Rotate the power supply retention clip to free the power supply cord Remove the power supply cord from the BCM50 main unit Warning Leakage currents You must disconnect the telephony and data networking cables from the system before disconnecting the power cord from a grounded outlet 9 Continue to the next step Removing the main unit Removing the main unit The method you use to remove the main unit depends on how the unit is mounted Use one of the following procedures to remove the BCM50 main unit To remove a rackmounted main unit To remove a wallmounted main unit on page 192 To remove a desktop mounted main unit on page 192 To remove a rackmounted main unit 1 Ensure that all the cables are removed from the main unit If they are not refer to To disconnect the cables If a unit is mounted on top of the main unit slide that unit forward until it disengages from the clips on the main unit Lift the unit off of the top of the main unit If the main unit has been secured to the rackmount shelf with screws remove these screws from the bottom of the rackmount shelf Slide the main unit forward until is disengages from the clips on the rackmount shelf BCMS50 Installation and Maintenance Guide 192 Chapter 24 Replacing an internal component 5 Lift the main unit off of the rackmount shelf and set it on a flat clean static free surface 6 Continue to the ne
58. this License shall continue in full force and effect This License constitutes the entire agreement between the parties with respect to the use of the licensed software and the associated documentation and supersedes all prior or contemporaneous understandings or agreements written or oral regarding such subject matter No amendment to or modification of this License will be binding unless in writing and signed by a duly authorized representative of NORTEL NETWORKS Task List Determining DHCP server configuration and IP address 67 To disable the DHCP server on the main unit 0 cecceeeeeeeeeeeeeeeeeeeeeaeeseeaeeeteaeeetaas 69 Installing the main unit cides aus us nenn 79 To install the rackmount shelf in an equipment rack 0 0 0 eee ee eeneeeeeeeeneeeeeeeeeeeeeeeeaes 81 To install the BCM50 unit on the rackmount shell 82 To install a BCM50 unit on top of another unit 20usssnsnnsnnnnnnnnnnnnnnnnnnnnnnannnanannnn 83 To install the power supply on the rackmount shelf uu 44444s4n sn nnnnnnnnnnnnnnnnn nn 83 To install the patch panel optional a una hs 83 Te install the BCM60 wallmount Bracket anna en 84 To install the BCM50 unit on the wallmount bracket u 220s44400nnnnnnnnnnnnnnnnnnnnnnnnn 86 Tom ale WE Zee re 88 To install the BCM50 unit on a desktop or shelf uu s20nnnnennnnnnnnnnnnanannnnnnnnnnnannnn 89 Installing an expansion unit srsse
59. to the component descriptions and installation procedures Note The product engineering code PEC can change over time consult the catalog for the latest information Table 6 Field replaceable units Component description FRU Description Replacement procedure Router card with Ethernet connector Router card Replacing an internal component Router card with ADSL interface Router card Replacing an internal component Hard disk programmed Hard disk Replacing an internal component Power supply Power supply Replacing a power supply Cooling fan Cooling fan Replacing an internal component BCMS50 Installation and Maintenance Guide 54 Chapter 2 Introducing the BCM50 hardware Table 7 Media bay modules Component description FRU Description Installation procedure DTM MBM Digital trunk media bay module To install a media bay module MBM BRIM MBM Basic rate interface media bay To install a media bay module module MBM DSM16 MBM Digital station media bay module To install a media bay module MBM DSM32 MBM Digital station media bay module To install a media bay module MBM 4x16 MBM 4x16 media bay module To install a media bay module MBM ASM8 MBM Analog station media bay modules To install a m
60. unit reset switch A button to activate the reset feature Use a long thin tool to press the button Warning The reset feature erases programming information and must be used with care Music source port USB port A phono jack used to connect a music source to the main unit If you use this port the music source connections on the RJ 21 telephony connector are disabled A USB 1 1 compatible port used to connect a USB storage device or the data interface for an uninterruptable power supply UPS to the main unit The data interface for the UPS allows the main unit to monitor and control the UPS functions To connect both a USB storage device and UPS data interface an industry standard USB hub USB 1 1 compatible is required Note The USB storage device must be formatted for the FAT32 file system If necessary reformat the USB storage device by plugging it into your computers USB port right clicking the USB device icon and selecting FAT32 reformatting This destroys any data you had on the USB RJ 21 telephony connector An RJ 21 port used to connect telephony devices to the main unit A Warning External equipment connected to the auxiliary ringer page relay page output and music on hold interfaces must use safety extra low voltage SELV All four interfaces are SELV and the external equipment connected to these interfaces must be SELV If these interfaces are not SELV you must use external
61. unit slots and feet 9 E Feet ol pe i To install the power supply on the rackmount shelf 1 Place the power supply behind the BCM50 units on the back of the rackmount shelf Make sure the power supply is on its side with the label facing the back of the shelf Use two cable ties to secure the power supply to the rackmount shelf Repeat steps 1 and 2 for each power supply you are mounting To install the patch panel optional a WON Determine the location in the rack where you want to install the patch panel Position the patch panel in the rack Align the holes in the patch panel with the holes in the equipment rack rails Fasten the patch panel to the rack using the four rack screws supplied with the patch panel Proceed to To connect the cables to the patch panel optional on page 111 BCMS50 Installation and Maintenance Guide 84 Chapter 7 Installing the main unit Installing the BCM50 unit on the wall To wallmount a BCMS0 unit you need a wallmount bracket The wallmount bracket is attached to the wall and the BCMS50 unit is connected to the wallmount bracket If the BCM50 system includes additional units you need a wallmount bracket for each unit Each wallmount bracket includes a cable management tray that you use to store and organize the cables connected to the BCMSO units An optional wiring field card simplifies the cable connections for th
62. used as a default for the mailboxes If you select NVM the mailbox user interface uses Norstar voice mail voice and text prompts If you select CallPilot the mailbox user interface uses CallPilot voice and text prompts Primary Language Select the language used as the primary language for the mailboxes From Line To Line Enter the line number of the first line in the range of lines you want CallPilot to answer CallPilot answers the range of lines between this line and the line you enter in the To Line box Enter the line number of the last line in the range of lines you want CallPilot to answer Number of rings 5 Click Install Enter the number of rings you want CallPilot to wait before answering lines Configuring the startup parameters Use the following procedures to configure the startup parameters for the BCM50 using Element Manager e To enter a name for your system e To configure the date and time settings on page 138 e To configure DHCP server settings on page 138 e To configure IP Phones on page 139 e To configure SNMP settings on page 140 e To configure SNMP community strings on page 140 e To configure the SNMP manager list on page 141 e To create user accounts on page 141 To enter a name for your system 1 From the Configuration tab click the System folder to expand it 2 Select Identification from the System folder
63. 0 N0027152 01 Chapter 9 Connecting the cables to the BCM50 system 99 To connect an expansion unit Note Keycodes are required for the expansion ports to function If you purchase a gt keycode for one expansion port only expansion LAN port 2 on the left is active 1 Locate the expansion cable that was supplied with the expansion unit If you do not have the expansion cable you can use a shielded category 5e compliant Ethernet cable maximum length of 10 m Plug one end of the expansion cable into the expansion port on the expansion unit Do one of the following see Figure 43 e To connect the first expansion unit Plug the other end of the expansion cable into expansion LAN port 2 on the main unit This expansion unit is now designated as Expansion 1 in Element Manager e To connect the second expansion unit Plug the other end of the expansion cable into expansion LAN port 3 on the main unit This expansion unit is now designated as Expansion 2 in Element Manager Note When you plug an expansion unit into the correct port on the main unit the LEDs on the expansion unit port light up while the LEDs on the main unit port go out Figure 43 Connecting the expansion unit to the BCM50 Main Unit Expansion unit 1 Main unit Expansion unit 2 BR A PB N p B s E Me Sell Bs
64. 0 272 4 Ring Brown White 30 Tip White Slate 5 241 273 5 Ring Slate White 31 Tip Red Blue 6 242 274 6 Ring Blue Red 32 Tip Red Orange 7 243 275 7 Ring Orange Red 33 Tip Red Green 8 244 276 8 Ring Green Red 34 Noconnection Red Brown 9 No connection Brown Red BCMS50 Installation and Maintenance Guide 228 Appendix J ASM8 ASM8 and GASM wiring chart Table 49 ASM RJ 21 connector wiring Sheet 2 of 2 Default DN on Default DN on Set Pin Connection Wire color Expansion port 1 Expansion port 2 50 No connection Violet Slate 25 No connection Slate Violet N0027152 01 229 Appendix K System region attributes This section describes some of the differences in the system defaults These defaults are set based on the region or telephony or CallPilot template that you select in the Quick Start wizard when the system is first configured Each region is designed using a set of system defaults that provide specific functionality for the geographical area in which the system is deployed This section covers the following main topics e Regional default system values e ISDN line services on page 233 e Define time zones by country and language on page 234 e System defaults on page 235 e Digital trunk types on page 237 e CallPilot regions on page 238 Regional default system values Each region requires a unique set of system d
65. 114 SAPS cable 57 Central America supported languages 230 companding laws by region 231 configuration 149 Element Manager 133 overview 124 Telset Admin 127 conventions guide 28 button options 28 buttons 28 command line 28 BCM50 Installation and Maintenance Guide 242 Index copyright 2 copyright music source 20 cordless 7406 56 D data devices using ATA 2 118 data transmission requirements ATA2 118 dedicated cable 57 DHCP BCMS50 main unit 67 DHCP server BCM50a BCMS50e 68 configuration 67 dialing plan profile defaults 236 digital lines 4x16 42 digital station media bay module 42 digital station module 4x16 combination module 43 digital telephone 4x16 module 43 DSM 16 and DSM 32 modules 43 DTM module 41 digital trunk module DTM 41 digitizing analog equipment ATA2 113 Display 28 DNs default on 4x16 222 default on ASM 227 default on DSM16 225 default on DSM32 225 default on main unit 205 default on telephony connector 205 DSM 4x16 combination module 43 hardware overview 43 DSMI6 default DNs 225 wiring chart 225 DSM32 default DNs 225 wiring chart 225 DTM default line numbers 213 description 41 wiring chart 213 E El DTM modules 41 electrical requirements 75 Element Manager basic parameters 133 emergency telephone installing 114 environment standards and specifications 22 environmental requirements 75 ETSI specifications 22 expansion port wiring chart 211
66. 161 time zones by country 234 trademarks 2 trunk modules DTM 41 two line display 7316 55 T316E 55 V voice mail feature defaults by region 239 VoIP IP telephone 56 115 W WAN media services card 53 WAN cabling 153 WAN port wiring chart 209 wire color 205 217 218 222 225 227 wiring chart 4x16 221 ASM 227 BRIM 215 DSMI6 225 DSM32 225 DTM 213 expansion port 211 expansion unit 211 GATM4 217 GATM8 217 LAN port 207 main unit 209 211 WAN port 209 wiring field card WFC 88 wiring requirements 76 BCM50 Installation and Maintenance Guide 246 Index N0027152 01
67. 180 Chapter 22 Replacing a media bay module To remove the MBM 1 Use Element Manager to disable the MBM you are removing Refer to the BCM50 Administration Guide N0016868 for more information on disabling an MBM If the expansion unit is wall mounted it must be removed from the wallmount bracket before removing the MBM Refer to To remove a wallmounted expansion unit on page 185 for more information then proceed to step 7 Disconnect all of the telephone line and extension cables from the MBM If there is more than one cable mark the cables to identify the port from which they were removed Rotate the power supply retention clip to free the power supply cord Remove the power supply cord from the expansion unit Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface Pull the ejector lever out with your index finger Then grasp the ejector lever with your thumb and index finger and pull outward to disengage the MBM see Figure 67 Finish removing the MBM by hand Figure 67 Remove an MBM DSM16 e Ile ell Grasp the edge of the MBM ejector lever and pull outward Grasp the top and bottom edges of the MBM Remove the MBM from the expansion unit Place the MBM in a flat clean static free surface Warning Protect the hardware components against damage from electrostatic
68. 233 Define time zones by country and language 000 ee eee eee eee 234 OSEM A aE ee sis ist 235 N0027152 01 Contents 15 Restheton fiter delaulie ai 236 Dialteltunk YPES sa a a bese A 237 COE FEN eyes ccna EEE TREUE Sede a a eae oe Grae ade Ss 238 NER anne Eee ee A ET ETE 241 BCM50 Installation and Maintenance Guide 16 Contents N0027152 01 17 Regulatory information Refer to the following sections for regulatory information on the BCM50 system e North American regulatory information e International regulatory information on page 22 North American regulatory information This Class A device complies with Part 68 amp Part 15 of the FCC Rules and ICES 003 Class A Canadian EMI requirements Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected toge
69. 38 companding law 231 ISDN line services support 233 languages 230 line protocol 232 modules 231 system defaults 235 voice mail feature defaults 239 regulatory information 2 related publications 29 relay jack external paging 52 repair authorization 21 replacing components 167 expansion unit 183 hard disk 195 main unit 173 MBM 179 power supply 169 router card 197 reset factory settings 163 level 1 and2 164 restriction filter profile defaults 236 RF interference 21 RJ11 jacks 43 router WAN port wiring chart 209 router card replacing 197 S safety extra low voltage SELV external equipment 37 52 South America supported languages 230 specifications system standards 22 startup profile 143 basic parameters 143 station auxiliary power supply see SAPS station media bay module 4x16 combination module 43 ASM 8 and ASM 8 modules 44 N0027152 01 Index 245 DSM 16 and DSM 32 43 station modules overview 42 Switches setting MBM 93 Symbols 28 system defaults by region 235 T T1 DTM module 41 network interface card 53 telephones 7000 55 7100 55 7208 55 7416 35 7316E 55 7406 56 ATA2 113 audio conference unit ACU 56 CAP 114 emergency 114 IP telephone 56 115 telephony components 54 telephony connector default DNs 205 default line numbers 205 Telset Admin basic parameters 127 termination analog port 121 testing expansion unit 160 main unit 159 MBM
70. 44 191 555 7980 e mail emeahelp nortel com CALA Caribbean and Latin America Technical Support CTAS Telephone 1 954 858 7777 e mail esrmgmt nortel com APAC Asia Pacific Service Business Centre and Pre Sales Help Desk 61 2 8870 5511 Sydney Technical Support GNTS Telephone 612 8870 8800 Fax 612 8870 5569 N0027152 01 Chapter 1 Getting started with BCM50 33 e mail asia_support nortel com Australia India Indonesia Japan Malaysia New Zealand Philippines Singapore South Korea Thailand All others 1 800 NORTEL 1 800 667 835 011 5154 2210 0018 036 1004 0120 332 533 1800 805 380 0800 449 716 63 2 580 5561 800 616 2004 0079 8611 2001 001 800 611 3007 61 2 8870 8800 BCM50 Installation and Maintenance Guide 34 Chapter 1 Getting started with BCM50 N0027152 01 35 Chapter 2 Introducing the BCM50 hardware The BCM50 is a modular telephone system that can expand as your telephony requirements grow Refer to the following sections for information on the BCM50 hardware components Main units Expansion unit and media bay modules on page 38 BCMS0 hardware on page 46 BCMS50 components on page 49 Field replaceable units on page 53 Telephones and adapters on page 54 Main units The main hardware component in the BCM50 system is the main unit There are three types of main units BCM50 main unit with Telephony only
71. 48 Rackmount shelf To rackmount a BCM50 unit main unit or expansion unit you need a rackmount shelf The rackmount shelf mounts in a standard 19 inch equipment rack The BCM50 unit then clips into the tabs on the rackmount shelf These tabs prevent the unit from sliding around or falling off the shelf N0027152 01 Chapter 2 Introducing the BCM50 hardware 47 If the BCM50 system includes additional units you can clip another unit to a second set of tabs on the rackmount shelf You can clip additional units to tabs on the top of the other units see Figure 13 Figure 13 Rackmount shelf installed in equipment rack Patch panel The BCM50 patch panel simplifies the connections of lines and extensions to the main unit The BCM50 patch panel installs into the rackmount shelf in a standard equipment rack and connects to the RJ 21 telephony connector using a user supplied RJ 21 cable see Figure 14 Figure 14 Patch panel connectors Wallmount bracket To wallmount a BCM50 unit main unit or expansion unit you need a wallmount bracket The wallmount bracket is attached to the wall and the unit is connected to the wallmount bracket If the BCMSO system includes additional units you need a wallmount bracket for each unit Each wallmount bracket includes a cable management tray that you use to store and organize the cables connected to the BCM50 units see Figur
72. 5 PUNCIOS ccc Geeta anna EGE S TREE SRE en 25 RN oi ie a ee a one ee oe i eee ee ohana 26 PROULE CIO essen eraat rose sene pews 26 BOMS50 key Blemanle ar ana coho i dees a eee awebeh ease A 26 Symbols and conventions used in this guide 0 0c eee eee 28 Related publications 5c0cc5eei shed et bbes eee deena chee aren en Gee dene 29 POW Gel HAG 5 rer ha are 31 Chapter 2 Introducing the BCM50 hardware 000 ec eee eee eee eee 35 Main UNIS ccc ccc itera eee ner ER SRE oH bee eae eR RRS 35 Expansion unit and media bay modules 00 0 c eee eee es 38 Mia TER au 39 BUMSO MOWIE usa en 46 PISCKHaUDESmeN ot owes su rear Sache riet 46 Po Pa ara re Fr ER a nr 47 Wallmount DACRE user re nr re 47 Wining ied card NFO nase ee ee 48 BCMSO COMPONENn S cc ccdsna dees are ana Hann 49 BCMS50 Installation and Maintenance Guide 10 Contents FONE SURRY ein 49 Power supply adapter cord international users 2222222 49 Uninterruptable power supply 0 nee nennen een 50 HAGE cccc6 cat i gant sanierte 51 COOMA TEM rer ehr ee 51 R21 telephony Enns a 52 MOURA 420442 een 53 FiEIdtEDIABSSDIE UNE ans a a See eS 53 Telephones and adapters aue aan nn ann aa a aaa a kr REX 54 eso e ansehe erde teen 57 Chapter 3 Viewing the BCM50 system LEDs 0 cece eee eee eee 59 Systeam status LEDS 2 gnnsce becuase i gist eekeeaeedus breeders tenn ed eons 59 LAN pon LEDS 5 eae renee Gobo 8 EOE ERS SARE
73. 84 NCM Release Notes and Installation Guide N0027265 Personal Call Manager User Guide N0027256 System wide Call Appearance SWCA Features Card N0027186 T24 KIM Installation Card P0603481 T7000 Telephone User Card P0912061 T7100 Telephone User Card P0609621 T7208 Telephone User Card P0609622 T7316 Telephone User Card P0935248 T7316E Telephone User Card P0609623 T7406 Cordless Handset Installation Guide P0606142 T7406 Cordless Telephone User Card P0942259 Using NCM to Manage BCMS0 N0027151 How to get help If you do not see an appropriate number in this list go to www nortel com cs USA and Canada Authorized Distributors Technical Support GNTS GNPS Telephone 1 800 4NORTEL 1 800 466 7835 If you already have a PIN Code you can enter Express Routing Code ERC 196 If you do not yet have a PIN Code or for general questions and first line support you can enter ERC 338 Website www nortel com cs BCMS50 Installation and Maintenance Guide 32 Chapter 1 Getting started with BCM50 Presales Support CSAN Telephone 1 800 4NORTEL 1 800 466 7835 Use Express Routing Code ERC 1063 EMEA Europe Middle East Africa Technical Support CTAS Telephone European Free phone 00800 800 89009 European Alternative United Kingdom 44 0 870 907 9009 Africa 27 11 808 4000 Israel 800 945 9779 Calls are not free from all countries in Europe Middle East or Africa Fax
74. A MATERIAL FACTOR IN THE ESTABLISHMENT OF THE LICENSE FEE CHARGED FOR EACH SPECIFIC ITEM OF SOFTWARE LICENSED IN NO EVENT WILL NORTEL NETWORKS AND OR NORTEL NETWORKS SUPPLIERS AND THEIR DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE TO OR THROUGH CUSTOMER FOR INCIDENTAL INDIRECT SPECIAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES OF ANY KIND INCLUDING LOST PROFITS LOSS OF BUSINESS OR BUSINESS INFORMATION BUSINESS INTERRUPTION OR OTHER ECONOMIC DAMAGE AND FURTHER INCLUDING INJURY TO PROPERTY AS A RESULT OF USE OR INABILITY TO USE THE LICENSED SOFTWARE OR BREACH OF ANY WARRANTY OR OTHER TERM OF THIS LICENSE REGARDLESS OF WHETHER NORTEL NETWORKS AND OR NORTEL NETWORKS SUPPLIERS WERE ADVISED HAD OTHER REASON TO KNOW OR IN FACT KNEW OF THE POSSIBILITY THEREOF Restricted Rights Use duplication or disclosure by the United States government is subject to the restrictions as set forth in the Right in Technical Data and Computer Software Clauses in DFARS 252 227 7013 c 1 ii and FAR 52 227 19 c 2 as applicable N0027152 01 The rights and obligations arising under this License shall be construed in accordance with the laws of the State of Tennessee If for any reason a court of competent jurisdiction finds any provision of this License or portion thereof to be unenforceable that provision of the License shall be enforced to the maximum extent permissible so as to effect the intent of the parties and the remainder of
75. BCM50 system Also connects a maximum of 16 digital telephones to the BCM50 system DSM32 Connects a maximum of 32 digital Digital station media bay module telephones to the BCM50 system 4x16 Connects a maximum of four analog North America only Refer to System region attributes on page 229 for supported regions N0027152 01 Chapter 2 Introducing the BCM50 hardware 43 Table 4 Station MBMs Sheet 2 of 2 Module type What it does Special Notes ASM8 Connects a maximum of eight analog North America only Analog station media bay modules devices to the BCM50 system Refer to System region attributes on page 229 for supported regions GASM Connects a maximum of eight analog North America only Analog station media bay modules devices to the BCM50 system Refer to System region This module provides the following attributes on page 229 for additional services caller ID pass supported regions through message waiting indication and disconnect supervision at the telephone This module also allows you to download new firmware Digital station media bay module The digital station media bay modules DSM support digital telephones on the BCM50 system This section describes the DSM16 and DSM32 media bay modules see Figure 10 The digital station media bay modules have the following characteristics e DSM16 supports 16 digital telephones through a single
76. CMSO Allow 12 5 cm 5 in clearance for the line jack terminal jack and power supply connector Screw two 4 mm 8 screws into the wall 130 mm 5 1 4 in away from each other Leave 6 mm 1 4 in of the two screws showing 4 Align the slots at the back of the ATA2 unit over the screws Push the unit against the wall The line jack terminal jack and power supply connector must be at the top of the ATA2 see Figure 50 BCMS50 Installation and Maintenance Guide 120 Chapter 11 Installing the analog terminal adapter Figure 50 ATA2 back view On LZ S o3 Mounting keyhole slots Test insertion loss measurement The maximum loss for ATA2 to Central Office CO configuration must not exceed 10 dB see Figure 51 on page 120 Figure 51 Insertion loss from the CO to the analog telephone BCM50 ATA2 Analog telephone Central Office me oM m ff Lie jj ATA2 to BCM50 lt O E E lt M __ _ 10 dB Max BCM50 to ATA2 Longitudinal balance to ground 50 dB 60 to 4 000 Hz With IEEE 455 1976 test Overload level 3 dB Measure the total insertion loss between the CO and analog device by using standard dial up test lines with a transmission test set For example Hewlett Packard 4935A Transmission Test Set To measure the insertion loss from the CO to the analog device 1 Establish a connection to
77. DHCP server configuration and IP address Each main unit has a DHCP server This DHCP server supplies Nortel IP Phones and client computers with IP addresses and connection information If the main unit does not have an integrated router then the DHCP server can be configured using Element Manager If the main unit has an integrated router then the DHCP server on the main unit is disabled and the DHCP server is configured using the Router Configuration page For more information on configuring the DHCP server refer to To configure DHCP server settings on page 138 The BCM50 system can have a main unit with or without an integrated router e BCMS50 main unit no integrated router e BCM50a or BCM50e with integrated router on page 68 BCM50 main unit no integrated router By default the main unit is configured with a dynamic IP address which means it requests an IP configuration from a DHCP server The BCM50 main unit can have two DHCP server configurations e Tf an external DHCP server is not present e Tf an external DHCP server is present on page 68 If an external DHCP server is not present If an external DHCP server is not present then the main unit uses the following default IP configuration IP address 192 168 1 2 Subnet mask 255 255 255 0 Gateway 192 168 1 1 The DHCP server on the main unit supplies IP configuration information for all IP devices PCs and IP Phones It als
78. Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment To minimize risk to service personnel and users the BCM5S0 system must be connected to an outlet with a third wire Earth Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines These leakage currents normally safely flow to Protective Earth through the power cord Therefore it is mandatory that connection to an earthed outlet is performed first and removed last when cabling to the unit Specifically operations requiring the unit to be powered down must have the network connections exchange lines removed first Additional safety information The following interfaces TNV can be connected to the Public Switched Telephone Network in accordance with Nortel and the local carriers installation requirements e BCMS50 CSC GATi Ports e BCMS50 CSC ADSL Port option e Expansion Unit Digital Trunk Module T1 E1 ISDN e Expansion Unit Global Analog Trunk Module 4 and 8 Port Loop Start e Expansion Unit CTM4 8 Loop Start e Expansion Unit 4x16 Loop Start e Expansion Unit BRIM ST configuration BCMS50 Installation and Maintenance Guide 24 Regulatory information The following interfaces are designated as Safety Extra Low Voltage SELV and cannot be connected to unprotected plant wiring BCMS50 CSC P
79. English 3 Portuguese e Sweden Swedish 2 Norwegian 3 Danish 4 NA English e Switzerland German 2 Euro French 3 Italian 4 NA English Table 51 shows the language support for South American and Central American countries Table 51 South Central America language support Language Country e Anguilla Bermuda Montserrat e Suriname e Antigua Cayman Islands St Kitts e Turks and English e Aruba Curacao St Lucia Bahamas Dominica St Maarten u e Barbados Grenada St Thomas e USVI e Belize Guyana St Vincent French e Haiti e Argentina Dominican Republic Jamaica e Puerto Rico e Bolivia El Salvador Mexico e Peru Spanish Chile Ecuador Nicaragua e Uruguay e Columbia Guatemala Panama e Venezuela e Costa Rica Honduras Paraguay N0027152 01 Appendix K System region attributes 231 Regional caller ID display formats The Caller ID function is supported on telephones that provide a display window Caller ID format can consist of the name and number of the calling party For further information on compatible telephones and auxiliary equipment refer to Installing telephones and peripherals on page 113 The North American region supports the following format 5554775 613 All other regions display the numbers in a continuous string of a maximum of 14 characters 6135554775 Regional companding law Table 52 shows the companding compression and expansion law used for each region The Mu law u law companding standa
80. Figure 6 shows the rear views of the two types of MBMs Figure 6 Media bay module connectors rear view Signaling media and power connector Signaling media and power connector Trunk media bay modules Trunk media bay modules connect telecommunications lines to the BCM50 system Table 3 lists the types of trunk media bay modules that are available for the BCMSO system Table 3 Trunk MBMs Module type What it does Special notes DTM Connects digital public switched Can connect to one of four types of Digital trunk media bay module telephone lines to the BCM50 system lines TI North American PRI ETSI ISDN E1 and European PRI E1 BRIM Connects a maximum of four ISDN BRI Refer to System region attributes on Basic rate interface media bay S T interfaces page 229 for supported regions module GATM4 GATM8 Connects either four GATM4 or eight Refer to System region attributes on Global Analog Trunk Module GATMB8 analog public switched page 229 for supported regions telephone lines to the BCM50 system N0027152 01 Chapter 2 Introducing the BCM50 hardware 41 Digital trunk media bay module The digital trunk media bay module DTM connects to standard digital PSTN T1 fT1 E1 fE1 or PRI ISDN line using either a digital or PRI line The DTM also supports DASS2 DPN22 Q SIG and MCDN over ISDN e On North American BCMSO systems the DTM
81. Ground start trunks work with T1 only By configuring lines as ground start the system recognizes when a call is released at the far end E amp M T1 and E amp M This type of trunk line is used to create simple network connections to other phone systems This trunk always operates in a disconnected supervised mode PRI ISDN interface with 23 B channels and 1 D channel at 1 544 Mbps in Europe 30 B channels and 1 D channels at 2 048 Mbps These lines give you incoming and outgoing access to an ISDN network and are auto answer trunks BRI ISDN loop that provides both T and S reference point loops These loops can support both network T and S loops and terminal equipment S loop connections This type of line provides incoming and outgoing access to an ISDN network ETSI ISDN BRI is the European Telecommunications Standards Institute specification for BRI ISDN service BRI provides two bearer B channels operating at 64 kbits s and a data D channel which operates at 16 kbits s The D channel is used primarily to carry call information Like loop start trunks BRI lines can be configured as manual answer or auto answer DASS2 British Trunk provides multi line IDA interconnection to the British Telecom network BCMS50 Installation and Maintenance Guide 238 Appendix K System region attributes Table 60 Digital trunk types and descriptions Sheet 2 of 2 Digital trunk Description types DPNSS A digital private network sign
82. KS THROUGH A NORTEL NETWORKS AUTHORIZED DISTRIBUTOR WITHIN FIVE 5 DAYS OF YOUR ACQUISITION OF Subject to the terms hereinafter set forth NORTEL NETWORKS grants to CUSTOMER and or its representatives with a need to know a personal non exclusive license 1 to use the licensed software proprietary to NORTEL NETWORKS or its suppliers and 2 to use the associated documentation CUSTOMER is granted no title or ownership rights in or to the licensed software in whole or in part and CUSTOMER acknowledges that title to and all copyrights patents trade secrets and or any other intellectual property rights to and in all such licensed software and associated documentation are and shall remain the property of NORTEL NETWORKS and or NORTEL NETWORKS suppliers The right to use licensed software may be restricted by a measure of usage of applications based upon number of lines number of ports number of terminal numbers assigned number of users or some similar measure Expansion beyond the specified usage level may require payment of an incremental charge or another license fee NORTEL NETWORKS considers the licensed software to contain trade secrets of NORTEL NETWORKS and or its suppliers Such trade secrets include without limitation thereto the specific design structure and logic of individual licensed software programs their interactions with other portions of licensed software both internal and external and the programming
83. M8 features the ASM8 and GASM offer the following features e Visual Message Waiting Indicator VMWI LED indicates to the end user that a message is waiting e Disconnect supervision Open Switch Interval OSI as per EIA TIA 464 indicates to the attached device in an established communication that the connected device should release the call see Disconnect supervision note e Caller ID provides the name phone number and other information about the caller to the end user at the start of the call e Firmware downloading capability allows the core to upgrade the ASM8 and GASM firmware at customer sites e Enhanced ringing capability ASM8 and GASM provide a ringing voltage of 2 REN 65 V rms per port Disconnect supervision note When disconnect happens from the Central Office the ASM8 provides an open switch interval OSI to the off hook station of 850 ms TIA EIA 464 section 5 4 10 2 4 minimum is 600 ms as a disconnect signal If the station remains on hook after the disconnect signal the ASM8 disconnects the station equipment from the network without returning a tone to it TIA EIA 464 section 5 4 10 2 5 1 After the station equipment goes on hook the ASM8 station interface is restored to on hook idle It is important to ensure that the device application or interface card connected to an ASM8 station interface conform to these on hook and off hook conditions The ASM8 ASM8 and GASM each has one RJ 21
84. Note that some time zones are individualized because they do not switch from Standard Time to Daylight Saving Time For example this is the case for Saskatchewan The format of the time and date changes are based on the prime language of the region Table 57 provides a list of formats based on language or country Table 57 Time date formats based on language Language Country Time Date format Danish 2001 01 01 13 57 Dutch 1 Jan 01 13 57 EuroFrench 1 jan 13 57 EuroSpanish 1 Ene 13 57 German 1 Jan 13 57 Italian 1 Gen 13 57 NA English Jan1 1 57 pm NA French 2001 01 01 13 57 NA Spanish Ene 1 1 57 pm Norwegian 1 Jan 13 57 Swedish 2001 01 01 13 57 Turkish 1 Ock 13 57 UK English 1 Jan 1 57 pm N0027152 01 Appendix K System region attributes 235 System defaults Table 58 compares the system defaults for the North American Global and UK regions In addition the following functionality applies e Regions for Denmark Holland and Sweden are the same as the Global region except for the default to local languages and local tones and cadences e The Region for the Caribbean is the same as the North American region except that it supports the M7000 telephone e The Region for CALA is the same as the Caribbean region except NI ISDN is replaced by ETSI ISDN u law Table 58 Region defaults Sheet 1 of 2 Functionality Attribute North American Global
85. RJ 21 connector to the main unit If you are using a straight RJ 21 connector use the two screws on the sides of the connector to secure it If you are using a right angle RJ 21 connector use the screw on the left side of the connector to secure the left side of the connector To secure the right side of the connector use a cable tie to fasten the 25 pair cable to the anchor on the main unit Continue to the next step To return the BCMS50 system to operation To return the BCM50 system to operation 1 Check the Power and Status LEDs on the main unit After the BCM50 has finished starting up both LEDs should be lit solid and green If either LED is not lit solid and green there is a problem with the main unit Refer to System status LEDs on page 59 for a detailed description of the LED states If this system has a expansion unit check the Power and Status LEDs on the media bay module MBM that is inserted in the expansion unit Both LEDs should be lit solid and green If either LED is not lit solid and green there is a problem with the MBM or the expansion unit Refer to Media bay module LEDs expansion units only on page 64 for a detailed description of the LED states If this system has a second expansion unit check the Power and Status LEDs on the second MBM BCMS50 Installation and Maintenance Guide 204 Chapter 24 Replacing an internal component 4 Ifyou replaced the hard disk use Element Manager t
86. RJ 21 pin out Table 48 lists the wiring details for the RJ 21 connectors on the DSM16 and DSM32 Table 48 DSM16 and DSM32 RJ 21 connector wiring Sheet 1 of 2 Default DN on Expansion port 1 Default DN on Expansion port 2 DSM16 or DSM16 or Lower DSM32 Upper DSM32 Lower DSM32 Upper DSM32 Set Pin Connection Wire color RJ 21 RJ 21 RJ 21 RJ 21 26 Tip White Blue 1 237 253 269 285 1 Ring Blue White 27 Tip White Orange 2 238 254 270 286 2 Ring Orange White 28 Tip White Green 3 239 255 271 287 3 Ring Green White 29 Tip White Brown 4 240 256 272 288 4 Ring Brown White BCMS50 Installation and Maintenance Guide 226 Appendix I DSM16 and DSM32 wiring charts Table 48 DSM16 and DSM32 RJ 21 connector wiring Sheet 2 of 2 Default DN on Expansion port 1 Default DN on Expansion port 2 DSM16 or DSM16 or Lower DSM32 Upper DSM32 Lower DSM32 Upper DSM32 Set Pin Connection Wire color RJ 21 RJ 21 RJ 21 RJ 21 30 Tip White Slate 5 241 257 273 289 5 Ring Slate White 31 Tip Red Blue 6 242 258 274 290 6 Ring Blue Red 32 Tip Red Orange 7 243 259 275 291 7 Ring Orange Red 33 Tip Red Green 8 244 260 276 292 8 Ring Green Red 34 Tip Red Brown 9 245 261 277 293 9 Ring Brown Red 35 Tip Red Slate 10 246 262 278 294 10 Ring Slate Red 36 Tip Bl
87. Return to Menu BCMSO Installation and Maintenance Guide Part No N0027152 01 08 April 2005 Copyright Nortel Networks Limited 2005 All rights reserved The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks Trademarks Nortel Nortel Logo the Globemark and This is the way This is Nortel Design mark are trademarks of Nortel Networks Microsoft MS MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation All other trademarks and registered trademarks are the property of their respective owners N0027152 01 SOFTWARE LICENSE NORTEL NETWORKS INC NORTEL NETWORKS TELECOMMUNICATION PRODUCTS THE SOFTWARE FOR A REFUND THIS LEGAL DOCUMENT IS A LICENSE AGREEMENT License BETWEEN YOU THE END USER CUSTOMER AND NORTEL NETWORKS PLEASE READ THIS LICENSE CAREFULLY BEFORE USING THE SOFTWARE BY USING THIS SOFTWARE YOU THE CUSTOMER ARE AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE RETURN THE UNUSED SOFTWARE AND THE ASSOCIATED DOCUMENTATION TO NORTEL NETWOR
88. Status LEDs on the main unit Both LEDs should be solid green If either LED is not solid green there is a problem with the main unit Refer to System status LEDs on page 59 for a detailed description of the LED states If this system has an expansion unit check the Power and Status LEDs on the MBM in the expansion unit Both LEDs should be solid green If either LED is not solid green there is a problem with the MBM or the expansion unit Refer to Media bay module LEDs expansion units only on page 64 for a detailed description of the LED states If this system has a second expansion unit check the Power and Status LEDs on the second MBM Use Element Manager to restore the programming For information about restoring system programming refer to the BCM50 Administration Guide N0016868 BCM50 Installation and Maintenance Guide 188 Chapter 23 Replacing an expansion unit 5 Set the basic configuration parameters Refer to Configuring the BCM50 system on page 123 for more information N0027152 01 Chapter 24 Replacing an internal component 189 Chapter 24 Replacing an internal component There are three components inside the main unit that you can replace the hard disk the fan and the router card Figure 70 shows an overview of replacing an internal component Caution You must wear an antistatic grounding strap at all times when J handling electronic components Failure to do so can result in d
89. URG ee ee ee 171 Replacing a malin UNE 62 065 cer 2 0 caress Gece ebb een se goretsi 173 TH SRA down Ny Use een re 174 Todistonno ot thie Fee ier annie Ge aa Rance 174 To remove a rackmeunted maini UML ae 178 Te remove 3 wallmaunted main nl seen en 175 To remove a desktop mounted main unit 176 Tocame e e Babe naa a ET E a ee 176 To retum ihe system TO bp isdi n 177 Replacing a media bay module 0 cece ee eee nenn nn nen 179 TO remove the MBN ces 180 Tonsen ne NOW MBN lrun a car ana E A EEEE 181 To retum the system to CTC ae 181 Replacing an expansion unit 000 eee 183 To disconnect the expansion init 184 To remove a rackmounted expansion uni een 185 To remove a wallmounted expansion unit usssunsnnnnnnnnnennnnnnnnnnnnnnnnnnennnnnnnnnnn nn 185 To remove a desktop mounted expansion unit us 4444snneennnnnnnnennnnnennnnnnnnnnnnn nn 185 Tremor DE MBM asien ee 186 TH c mert INS alles een 187 To return the system to operali n an en 187 Replacing an internal component 0000 e eee eee eee eee 189 To shul Ga TS Sy SGI ernennen 190 Todisconnecthe Caes euere 191 16 remove a rackmoumed main UPI ernennen 191 To remove a wallmounted main UNit ccceeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeseeaaeeneeeeeeeeeees 192 TO remove a Gesktop Mounted main unit 192 To open ihe man unt oa ct deeper tree ceeee fer preer herpes terry eer ete pre reer neers tr recent eer erence 192 Te remove he ha
90. United Kingdom Direct Dial Access code 0 0 0 DTMF parameters Tone duration 120 msec 120 msec 120 msec Pause time 1 5 1 5 3 5 Interdigit time 80 msec 80 msec 100 msec Conference tone disabled disabled enabled PCM Companding Law mu law a law EBI a law EBI OLI digits variable length digits minimum variable length to a maximum of 15 variable length to a maximum of 15 DN length digits digits maximum 10 Dial Tone Detection enabled enabled enabled Hunt Groups Default delay 4 ring cycles 4 ring cycles 4 ring cycles Queue timeout 60 sec 60 sec 60 sec If busy busy tone busy tone busy tone Mode broadcast broadcast sequential Target line if busy setting prime prime busy tone M7000 set disabled enabled enabled Fax switch enabled enabled enabled Service Schedule time Night start 23 00 start 23 00 start 23 00 end 07 00 end 07 00 end 07 00 Evening start 17 00 start 17 00 start 17 00 end 23 00 end 23 00 end 23 00 Lunch start 12 00 start 12 00 start 12 00 end 13 00 end 13 00 end 13 00 Service 4 start 00 00 start 00 00 start 00 00 end 00 00 end 00 00 end 00 00 Service 5 start 00 00 start 00 00 start 00 00 end 00 00 end 00 00 end 00 00 Service 6 start 00 00 start 00 00 start 00 00 end 00 00 end 00 00 end 00 00 Call Forward Delay Default disabled disabled disabled BCMS50 Installation and Maintenance Guide 236 Appendix K System region attributes Table 58 Region defaults
91. WAN on page 156 If you are installing a BCM50 proceed to Next step on page 157 BCM50 Installation and Maintenance Guide 156 Chapter 17 Connecting the BCM50 system to the LAN and WAN Connecting the BCM50 system to the WAN There are two types of main units that have a router card the BCM50a and the BCMS0e On the BCMS0e the WAN port is an RJ 45 port On the BCMS50a the WAN port is an RJ 11 port Figure 60 shows the location of the WAN port on both types of router card Figure 60 WAN port on a BCM50 main unit BCM50a main unit BCM50e main unit BCM50e Refer to the following sections for information on connecting the BCM50 to the WAN e To connect the BCMS0e main unit to the WAN e To connect the BCM50a main unit to the WAN on page 157 To connect the BCM50e main unit to the WAN 1 Use the Integrated Router Web GUI to configure the router card on the BCMS50e main unit Refer to the BCM50e Integrated Router Configuration Guide N0027182 for information about how to configure the router 2 Connect one end of a standard Ethernet cable to your WAN edge device for example an external ADSL modem or cable modem Refer to the documentation for you WAN edge devi
92. ace Continue to the next step Removing the MBM BCMS50 Installation and Maintenance Guide 186 Chapter 23 Replacing an expansion unit Removing the MBM After you have removed the expansion unit use the following procedure to remove the MBM from the expansion unit To remove the MBM 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface 2 Grasp the right edge of the MBM ejector lever with your thumb index and middle fingers Pull outward to partially eject the MBM Pull further on the lever to eject the MBM from the expansion unit Refer to Figure 69 Figure 69 Remove an MBM Grasp the edge of the MBM ejector lever and pull outward 3 Grasp the top and bottom edges of the MBM Remove the MBM from the expansion unit Place the MBM in a flat clean and static free surface Warning Protect the hardware components against damage from electrostatic discharge Always wear a ground wrist strap before you handle components Always place the components in a static free container 4 Continue to the next step Installing the new expansion unit Inserting the MBM in the new expansion unit To insert the MBM in the new expansion unit refer to Installing a media bay module in an expansion unit on page 95 Proceed to the next step Installing the new expansion unit N0027152 01 Chapter 23 Replacing an expansion unit 187
93. ack Blue 11 247 263 279 295 11 Ring Blue Black 37 Tip Black Orange 12 248 264 280 296 12 Ring Orange Black 38 Tip Black Green 13 249 265 281 297 13 Ring Green Black 39 Tip Black Brown 14 250 266 282 298 14 Ring Brown Black 40 Tip Black Slate 15 251 267 283 299 15 Ring Slate Black 41 Tip Yellow Blue 16 252 268 284 300 16 Ring Blue Yellow 42 No connection Yellow Orange 17 No connection Orange Yellow 50 No connection Violet Slate 25 No connection Slate Violet N0027152 01 Appendix J ASM8 ASM8 and GASM wiring chart 227 Appendix J ASM8 ASM8 and GASM wiring chart Analog telephony devices such as single line telephones modems and Fax machines are connected to the Analog Station Module ASM through the RJ 21 connector on the front of the media bay module see Figure 88 Figure 88 ASM RJ 21 connector GASM GASM 1 25 O 000 otf m In Eu 26 50 RJ 21 pin out RJ 21 connector Table 49 lists the wiring details for the RJ 21 connector on the ASM Table 49 ASM RJ 21 connector wiring Sheet 1 of 2 Default DN on Default DN on Set Pin Connection Wire color Expansion port 1 Expansion port 2 26 Tip White Blue 1 237 269 1 Ring Blue White 27 Tip White Orange 2 238 270 2 Ring Orange White 28 Tip White Green 3 TT 239 271 3 Ring Green White 29 Tip White Brown 4 24
94. age Port BCMS0 CSC Auxiliary Ringer Port BCM50 CSC Music On Hold Port BCMS0 CSC Relay Port BCM5S0 CSC USB Port BCMS0 CSC Ethernet Port including optional Ethernet Hub Ports ITU standardization compliance The following list provides voice data applications and telephony support for BCMS50 G 711 and G 729AB codecs V 27ter V 29 and V 17 data modem modulation supported T 38 fax control gateway G3 fax T512 1 Type 1 Receiver DTMF G 168 H 323 Q 931 N0027152 01 25 Chapter 1 Getting started with BCM50 This section contains information on the following topics About BCMS50 Symbols and conventions used in this guide on page 28 Related publications on page 29 How to get help on page 31 About this guide The BCMS50 Installation and Maintenance Guide describes how to install configure and maintain the BCM50 system Purpose The concepts operations and tasks described in the guide relate to the hardware of the BCM50 system This guide provides task based information on how to install the hardware components and perform basic configuration tasks Use the Nortel Element Manager EM Startup Profile and Telset Administration to configure various BCM50 parameters In brief the information in this guide explains Installing hardware components Connecting to the LAN and WAN Configuring basic parameters Replacing components Testing the system Audience The BCM50
95. aling system which allows phone systems from different manufacturers to be tied together over E1 lines offering significant enhancements to BCM50 networking capabilities DPNSS makes it easier to support centralized network functionality within private networks for operators and attendants dealing with large numbers of calls Its routing capabilities provide more of the larger network capabilities without the expense of installing a new system re configuring all the nodes and worrying about a lot of downtime Most functionality over DPNSS lines is transparent once the DPNSS is programmed into the system DPNSS allows a local node acting as a terminating node to communicate with other PBXs over the network using E1 lines For example corporate offices separated geographically can be linked over DPNSS lines to other BCM50 systems bypassing the restrictions of the PSTNs to which they may be connected This allows connected BCM50 systems to function like a private network Analog trunk types Loop start Standard PSTN telephone line CallPilot regions The CallPilot portion of the BCMS0 application also has a region setting that defines some call management related system defaults The CallPilot region is specified at system initialization and start up when you run the Quick Start Wizard You can also change this setting under System Identification Table 61 lists the default prime language for the countries regio
96. amage to the equipment Figure 70 Overview of replacing an internal component Replace an intemal component Prepare the BChHO system for maintenance Install the new intemal component Disconnect the cables Close the main unit case Install the main unit Connect the cables Remove the main unit Open the main unit case Remove the intemal component Retum the BChHO system to operation BCMS50 Installation and Maintenance Guide 190 Chapter 24 Replacing an internal component Refer to the following sections for information on replacing an internal component Preparing the system for maintenance Removing the main unit on page 191 Opening the main unit case on page 192 Removing an internal component on page 194 Inserting the new component on page 198 Closing the main unit case on page 201 Installing the main unit on page 202 Special tools Before you replace the components ensure you have the following equipment Phillips screwdriver 2 with a 3 5 inch blade 3 16 inch slot screwdriver antistatic wrist grounding strap g Caution You must wear an antistatic grounding strap at all times when handling electronic components Failure to do so can result in damage to the equipment Preparing the system for maintenance If the system is still operating perform the following procedure If the system is not operating continue to
97. ansion cables make sure you connect the cables to the expansion ports from which they were removed This ensures the same line and extension numbering If the main unit is a BCM50a or BCMS50e connect the Ethernet cable or ADSL line to the WAN port and the Ethernet cables to the Router card LAN ports N0027152 01 Chapter 21 Replacing a main unit 177 9 Warning Leakage currents You must connect the power cord to a grounded outlet before connecting the telephony and data networking cables to the system Connect the Ethernet cable to the LAN port 10 Connect the 25 pair cable to the RJ 21 telephony connector on the front of the main unit 11 Secure the RJ 21 connector to the BCM50 main unit If you are using a straight RJ 21 connector use the two screws on the sides of the connector to secure it If you are using a right angle RJ 21 connector use the screw on the left side of the connector to secure the left side of the connector To secure the right side of the connector use a cable tie to fasten the 25 pair cable to the anchor on the BCM50 main unit 12 Continue with To return the system to operation To return the system to operation 1 Check the Power and Status LEDs on the main unit Both LEDs should be solid green If either LED is not solid green there is a problem with the main unit Refer to System status LEDs on page 59 for a detailed description of the LED states If this system has an
98. apter 14 Using Element Manager to set the basic parameters Tip To automatically configure IP Phones with DNs assigned 1 Set enable registration to ON 2 Set global registration password to ON 3 Leave global password field blank 4 Set auto assign DN to ON Once the IP Phones are operational set enable registration to OFF 5 You can configure other attributes on the IP Terminal Global Settings tab depending on the requirements for your system To configure SNMP settings a A OW N From the Configuration tab click the Administrator Access folder to expand it Select SNMP from the Administrator Access folder Select the General tab It is normally selected by default Click Modify in the SNMP Settings area The Modify SNMP Settings dialog box opens Configure the attributes for Modify SNMP Settings see Table 28 Table 28 Modify SNMP Settings attributes Attribute Description Enable SNMP Agent Select whether to enable or disable the SNMP agent by clicking the check box Minimum Required Security Select the minimum required security for SNMP SNMP Version Support Select the SMNP version support from the dropdown list 6 Click Ok To configure SNMP community strings A OO N From the Configuration tab click the Administrator Access folder to expand it Select SNMP from the Administrator Access folder Select the Community Strings tab Click Add The Add
99. ard on page 197 to secure the Router card to the CSC Caution Use only the screws that were originally used to secure the Router card Using other screws may interfere with proper installation 7 Continue to the next step To close the main unit case Closing the main unit case To close the main unit case 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface Place the top of the case on top of the main unit case Make sure the side edges of the case are aligned and the front of the top is back about 1 cm 3 8 in Slide the top of the case forward until it clicks in place see Figure 78 on page 202 BCMS50 Installation and Maintenance Guide 202 Chapter 24 Replacing an internal component Figure 78 Replacing the top of the case Turn the main unit over so you can access the screws holes on the bottom of the unit Insert the three case screws in the back of the unit and tighten them Refer to Figure 71 on page 193 for the location of the screws Caution Use only the screws that you removed from the unit in the procedure Opening the main unit case on page 192 Do not use any other screws 6 Turn the main unit over so that the top of the unit is facing up 7 Continue with the next step Installing the main unit Installing the main unit Use one of the following procedures to in
100. atus LED is not solid green check that the Expansion cable is properly seated in the Expansion port on the expansion unit and the main unit 3 Check that the MBM and expansion unit are enabled using either Element Manager or Telset Administration If they are enabled disable them then enable them again 4 Check that all the switches on the MBM are set to on Refer to Verifying the media bay module switch settings on page 93 for more information about these switches If the MBM is a GASM or GATM all the switches on the right are not set to on Refer to Verifying the media bay module switch settings on page 93 for information about setting these switches To check the MBM switches you must remove the MBM from the expansion unit Refer to Replacing a media bay module on page 179 for instructions To determine why the ATA2 does not function Check for dial tone using an analog device Check that there is ac power connected to the ATA2 unit Check that the correct keycode has been entered for digital sets Verify that the ATA2 is connected to a digital station port Allow sufficient start up time 30 60 sec oa fF O N Plug an analog device into the phone port of the ATA2 and check for dial tone N0027152 01 Chapter 18 Testing basic BCM50 functionality 163 To determine why there is no dial tone at the ATA2 1 If there is no dial tone replace a single line telephone for the data communication device 2 I
101. ce for proper setup and configuration of the device 3 Plug the other end of the Ethernet cable into the WAN port N0027152 01 Chapter 17 Connecting the BCM50 system to the LAN and WAN 157 4 Proceed to Next step To connect the BCM50a main unit to the WAN 1 Use the Integrated Router Web GUI to configure the router card on the BCM50a main unit Refer to the BCM50a Integrated Router Configuration Guide N0027181 for information about how to configure the router 2 Make sure the power supply is connected to the BCM50a main unit and to the ac power source wall outlet Warning Do not plug the WAN cable into the system unless the power supply is IN connected to the main unit and an ac power source with a third wire ground 3 Connect one end of a standard telephone cable to the ADSL telephone line provided by your ISP 4 Plug the other end of the telephone cable into the WAN port Note If you use the ADSL telephone line for both ADSL and regular voice communication you must install a splitter filter The splitter filter is provided by your ADSL service provider Follow your service provider s instructions on how to connect the splitter Next step After you have connected the cables to the BCM50 system you can test the system Refer to Testing basic BCMS0 functionality on page 159 for information about testing the BCM50 system BCM50 Installation and Maintenance Guide 158 Chapter 17 Conne
102. configure the IP subsystem From the Configuration tab click the System folder to expand it Select IP Subsystem from the System folder Select the General Settings tab It is normally selected by default Click Modify in the IP Settings area The Modify IP Settings dialog box opens a fF OO N Configure the Modify IP Settings attributes see Table 22 Table 22 Modify IP Settings attributes Attribute Description Obtain IP address dynamically If this is selected the BCM50 attempts to take IP address information from a DHOP server If this is not selected you must enter values for static IP address IP subnet mask and Default gateway IP address The IP address of the BCM50 Subnet mask The subnet mask used by the BCM50 Default gateway The gateway used by the BCM50 Note 1 If a DHCP Server is present on the network then the BCM50 becomes a DHCP client Note 2 If any of the attributes are modified then the Element Manager session is disconnected 6 Click Ok BCM50 Installation and Maintenance Guide 136 Chapter 14 Using Element Manager to set the basic parameters To configure the modem From the Configuration tab click the Administrator Access folder to expand it Select Modem from the Administrator Access folder Select or deselect the Enable modem checkbox depending on your system requirements For more information on modem configuration refer to the BCM50 Networking Conf
103. cting the BCM50 system to the LAN and WAN N0027152 01 Chapter 18 Testing basic BCM50 functionality 159 Chapter 18 Testing basic BCM50 functionality This section describes how to test the BCM50 system Refer to the following sections for information on testing and troubleshooting the BCM50 system To test the main unit To test the main unit without a valid keycode on page 160 To troubleshoot the main unit on page 160 To test the expansion unit on page 160 To troubleshoot the expansion unit on page 161 To test the MBM on page 161 To test a station MBM on page 161 To test a trunk MBM on page 162 To determine why an MBM does not appear in Element Manager on page 162 To determine why the ATA2 does not function on page 162 To determine why there is no dial tone at the ATA2 on page 163 To check the ATA2 wiring on page 163 Reset to factory settings on page 163 To perform a Level 1 and Level 2 reset on page 164 To test the main unit If you have a digital station keycode installed use the following test to ensure the main unit is operating properly 1 A WO N oe ONOMA Go to an extension that is connected to the RJ 21 telephony connector on the main unit Check for dial tone Use this extension to make a call to another extension on the system If this system has a expansion unit with a media bay module MBM that supports exte
104. d in Figure 38 Figure 38 Location for feet on the bottom of the BCM50 unit Attach feet here 3 Position the BCM50 unit on a table or shelf Make sure you leave enough space around the unit for ventilation and access to the cables 4 If the BCM50 system has additional units you can install the other units on top of or beside the existing BCM50 unit BCMS50 Installation and Maintenance Guide 90 Chapter 7 Installing the main unit e To install the additional units beside the existing unit repeat steps 1 to 3 for each unit e To install the additional units on top of the existing unit refer to To install a BCM50 unit on top of another unit on page 83 5 Install the power supply next to the BCMS0 unit The power supply must be within 1 5 m 5 feet of the BCM50 unit and within 1 5 m 5 feet of the ac power outlet wall outlet or UPS 6 Repeat step 5 for each power supply Next step If you are installing an expansion unit proceed to Installing an expansion unit on page 91 Otherwise proceed to Connecting the cables to the BCM50 system on page 97 N0027152 01 Chapter 8 Installing an expansion unit 91 Chapter 8 Installing an expansion unit Adding a expansion unit increases the capacity of your BCM50 system by providing a method of adding a media bay module MBM Each MBM you add increases the number of public switched te
105. discharge Always wear a ground wrist strap before you handle components Always place the components in a static free container Proceed to To insert the new MBM N0027152 Chapter 22 Replacing a media bay module 181 To insert the new MBM 7 Unpack the new MBM Verify that the dip switches are all in the factory default positions Refer to Verifying the media bay module switch settings on page 93 Install the MBM Refer to Installing a media bay module in an expansion unit on page 95 If the new MBM is a different type of module for example you replaced a DSM16 with a 4x16 use Element Manager to configure the new MBM before continuing Refer to To configure the MBM s on page 150 for more information on configuring the MBM Reconnect the power supply cable Refer to To connect a power supply without a UPS on page 101 Connect the telephone line and extension cables to the port on the front of the new MBM Refer to Connecting the lines and extensions on page 102 If the new MBM is a different type of module for example you replaced a DSM16 with a 4x16 you must make any additional connections to the MBM before continuing Proceed to To test the MBM on page 161 To return the system to operation 1 Check the Power and Status LEDs on the main unit Both LEDs should be solid green If either LED is not solid green there is a problem with the main unit Refer to System
106. e 14 Contents Opening the main UNIT CABG si siedcaces rear 192 Removing an internal component 0 2 e eee eee eee eee 194 Inserting the new component 002 c eee eee 198 Closing the main Unit CASE ur ern 201 insialing he main UNE res ea 202 Appendix A RJ 21 telephony connector wiring Chart 00e eee e eens 205 Appendix B EAN ports wiring ENAM uu 440 HE rein 207 Appendix C WAN ports wiring CHAM 6c cscs cee cet ea 209 Appendix D Expansion ports wiring Chart 000 c eee e ee eee eee 211 Appendix E DTM wiring Ghart cicis ee anna reesei sede snd aaa aa 213 Appendix F BRIM wing GRAM cited cca ana ana 215 Appendix G COATM WING Chall 2 45 22 Eee 217 Appendix H AIG Wing CHANG ons aaa dos anna a a a ann 221 Appendix I DSM16 and DSM32 wiring chartS 000 22 cece eee eee eee 225 Appendix J ASM8 ASM8 and GASM wiring chart 20000 eee eee eee 227 Appendix K System region attributes 00 0 cece eee 229 Regional default system values 02 00 e eee tee tees 229 Regional language default values 00 cece eee 230 Regional caller ID display formats 00000 e eee eee eee 231 Regional companding AW iei ic 24d a a oe ERS 231 Regional media bay module availability 0 000 e eee 231 Regional PRI line protocol support 2 2102s ce teee seem ceed Some ee wae 232 ODN ne ONS 1 2 00 pas iri She hie antenne Sled wee
107. e 15 on page 48 BCMS50 Installation and Maintenance Guide 48 Chapter 2 Introducing the BCM50 hardware Figure 15 Wallmount bracket Wiring field card WFC The wiring field card WFC simplifies the connections of lines and extensions to the main unit The WFC installs into the cable management tray of the wallmount bracket and connects to the RJ 21 telephony connector through a 50 pin header The WFC contains 12 eight pin modular jacks for digital stations 4 eight pin modular jacks for analog trunks and 4 eight pin modular jacks for analog stations The eight pin modular jacks accept RJ 45 or RJ 11 modular plugs There is also a terminal block for connecting auxiliary equipment and a 50 pin header to connect to the BCM50 see Figure 16 Figure 16 Wiring field card e ee 50 pin header Terminal block oO Connectors for Connectors Connectors digital stations for analog for analog trunks stations N0027152 01 Chapter 2 Introducing the BCM50 hardware 49 BCM50 components Refer to the following sections for descriptions of the BCM50 components e Power supply e Power supply adapter cord international users e Uninterruptable power supply on page 50 e Hard disk on page 51 e Router card on page 53 e Cooling fan on page 51 e RJ 21 telephony connector on page 52 Powe
108. e BCM50 unit on the rackmount shelf 20 00005 81 Installing the BCM50 unit on the wall 0 000 ee 84 Installing the wiring field card optional 0 0 eee ee ee 88 Installing the BCM50 unit on a desktop or shelf 00000 eee eee eee 89 West SIGh lt iniedvecnen needs ee u ri 90 Chapter 8 Installing an expansion unit 0000 c eee eee eee 91 Unpacking the expansion unit ose chk owe an eee eS 92 Verifying the media bay module switch settings 0000c eee eee 93 Installing a media bay module in an expansion unit 2020000 eee 95 installing The expansion WN oss os ee PERE aaa 95 NeXt SIOP ua er a re a a aa 95 Chapter 9 Connecting the cables to the BCM50 system 000200 ees 97 Connecting the expansion UME sc ce Se ae Ss eRe aes 98 Connecting the power supply 222m nennen een nn 100 Connecting the lines and extensions 0000 cence 102 Wii Ne NAMINIS 2 ang oe cereane pede irren 103 Connecting lines and extensions to the RJ 21 telephony connector 104 Connecting telephone lines to the expansion units 00000 105 Connecting extensions to the expansion units 00 0c eee eee 106 Connecting the auxiliary equipment 0 0 0 c eee 107 Connecting an auxiliary ringer 0000s 107 Connecting an external paging system 0000 c eee eee 108 Connecting an external music source 0000
109. e PRI line protocol support by region Table 54 PRI line protocol supported by region Sheet 1 of 2 Region BRI T side BRIS side PRI T1 Australia e ISDNETSI300 ISDN ETSI 300 DASS2 403 102 DPNSS SL 1 ISDN ETSI 300 403 ETSI QSIG 300 239 Caribbean North e NI 2 e NI 2 NI 2 Loop America 4ESS E amp M DMS100 DID DMS250 Ground SL 1 Fixed trunk types Hong Loop Kong E amp M DID Ground Fixed trunk types N0027152 01 Appendix K System region attributes 233 Table 54 PRI line protocol supported by region Sheet 2 of 2 Region BRI T side BRIS side PRI T1 e Denmark PRC e ETSIQSIG300 ISDNETSI300 DASS2 e Germany Spain nass 102 e DPNSS e Global e Sweden e SL 1 e Holland e Switzerland e ETSI QSIG 300 239 Norway e ISDN ETSI 300 403 e Italy e ISDNETSI300 ISDNETSI300 DASS2 102 ETSI QSIG 102 e DPNSS 300 239 St e ETSI QSIG 300 239 e ISDN ETSI 300 102 e United e ETSIQSIG300 ISDNETSI300 DASS2 Kingdom 239 ISDN 102 e DPNSS ETSI 300 403 e SL e ETSI QSIG 300 239 e ISDN ETSI 300 403 ISDN line services Table 55 shows the ISDN private network services that are supported by the Business Communications Manager Table 56 on page 234 shows the network based ISDN supplementary services and the features available for each Table 55 ISDN line services MCDN over PRI SL 1 DPNSS DASS2 ETSI QSIG e Basic Call e Basic Call e Basic Call e Basic Call e DDI e DDI e DDI e DDI e
110. e Public Switched Telephone Network PSTN 4 analog telephones Use these connections for analog telephony devices such as single line telephones fax machines and modems Auxiliary ringer Use this connection for an auxiliary ringer customer supplied The BCM50 system uses the auxiliary ringer to control the cadence of an auxiliary ringer You must use this output in a low current low voltage application only Do not use this output for switching the auxiliary ringer directly Page output Use this connection to connect an internally generated voice paging signal to an external paging amplifier customer supplied Page relay When you use the page output to connect an external paging amplifier you also use the page relay The page relay connects to a floating relay contact pair The BCM50 system uses the page relay to control the external paging amplifier Music input Use the Music input to connect an external music source that supplies a signal to held lines music on hold or telephone speakers background music The input source can be any available radio or music source approved for connection to the network If you use this connection do not use the Music input jack on the main unit faceplate 12 digital telephones Use these connections for digital telephones For a list of digital telephones that are compatible with the BCM50 system refer to Telephones and adapters on page 54 N Warning External equipment connect
111. e RJ 21 telephony connector on the front of the main unit Remove the Ethernet cable from the LAN port If the main unit is a BCM50a or a BCMS50e remove the Ethernet cable or ADSL line from the WAN port and the Ethernet cables from the Router card LAN ports Remove the expansion cables or LAN cables from the expansion ports on the main unit For the expansion cables make sure you mark the cables with the number of the port to which they were connected If the system uses the external Music Source port remove the cable from the Music Source port If the system uses a UPS remove the USB cable from the USB port Rotate the power supply retention clip to free the power supply cord Remove the power supply cord from the main unit N0027152 01 Chapter 21 Replacing a main unit 175 9 Warning Leakage currents You must disconnect the telephony and data networking cables from the system before disconnecting the power cord from a grounded outlet Continue to the next step Removing the main unit Removing the main unit The method you use to remove the main unit depends on how the unit is mounted Use one of the following procedures to remove the main unit To remove a rackmounted main unit To remove a wallmounted main unit To remove a desktop mounted main unit on page 176 To remove a rackmounted main unit 1 Ensure that all of the cables are removed from the main unit If they are not
112. e Startup Profile template you need the following e acomputer with a USB port e Microsoft Excel 2000 or greater e the Nortel BCM50 Startup Profile template Microsoft Excel template If you do not have the Startup Profile template on your computer you can get a copy from the the Nortel support website www nortel com cs or the Administrator Applications page on the main unit Refer to To download the Startup Profile template on page 145 for details on getting the Startup Profile template from the main unit e aportable USB storage device compatible with USB 1 1 formatted for FAT32 Note The Startup Profile template uses macros to perform certain functions You gt must set your Excel macro security level to medium or low to enable the macros e From the Tools menu select Macros then select Security and select Medium or Low e Exit from Excel e Open the Startup Profile template in Excel e Enable macros if prompted N0027152 01 Chapter 15 Using the Startup Profile to configure parameters 145 To download the Startup Profile template 1 Connect one end of the Ethernet cable to the OAM port on the main unit and connect the other end to the Ethernet port on your computer The DHCP enabled computer is assigned IP address 10 10 11 2 255 255 255 252 Open a web browser and enter the IP address 10 10 11 1 BCM50 OAM port IP address The Enter Network Password dialog box opens Enter the followi
113. e lines and extensions If desired you can install an optional plywood backboard 2 cm 3 4 in thick Caution Refer to Checking the installation prerequisites on page 75 for acceptable environmental conditions before selecting a location for the BCM50 Caution BCM50 units must be mounted side by side on the wall DO NOT attempt to mount units on top of each other when using the wallmount option Caution To keep the BCM50 operating at the optimal internal temperature keep the top sides and rear clear of obstructions and away from the exhaust of other equipment Use the following procedures to install the BCM50 unit on a wall e To install the BCM50 wallmount bracket e To install the BCMS50 unit on the wallmount bracket on page 86 To install the BCM50 wallmount bracket 1 Use a pencil to mark the location of the plywood backboard on the wall Use a ruler and a level to make sure that the plywood backboard is level Note Nortel recommends the use of a plywood backboard to simplify installing multiple BCM50 units However due to the compact size and light weight of the BCM50 units a backboard is not required If you are not using a backboard use the appropriate wall anchors or ensure the screws are in a stud Mount the plywood backboard securely to the wall Place the wallmount bracket on the backboard and mark the location of the center keyhole shaped screw hole on the plywo
114. e media bay module in the new expansion unit Install the Install the expansion unit on expansion unit the wallmount on the bracket rackmount shelf Install the expansion unit on the desktop Connect the cables Retum the BCMEO system to operation BCMS50 Installation and Maintenance Guide 184 Chapter 23 Replacing an expansion unit Refer to the following sections for information on replacing a expansion unit Disconnecting the cables Removing the expansion unit Removing the MBM on page 186 Inserting the MBM in the new expansion unit on page 186 Installing the new expansion unit on page 187 Disconnecting the cables Use the following procedure to disconnect the expansion unit from the other equipment To disconnect the expansion unit cables 1 Use Element Manager to disable the media bay module MBM that is installed in the expansion unit you are removing Refer to the BCM50 Administration Guide N0016868 for more information Disconnect the expansion cable from the expansion port on the expansion unit Disconnect the LAN cable from the LAN port on the expansion unit Disconnect all of the telephone lines and extension cables from the MBM inserted in the expansion unit If there is more than one cable mark the cables to identify the port from which they were removed Rotate the power supply retention clip to free the power supply cord Remove the po
115. e retention clip secures the power connector to the unit OAM port port 0 An RJ 45 jack used to connect a computer running administration software such as Element Manager to the main unit LAN port port 1 An RJ 45 jack used to connect the customer LAN to the main unit Expansion LAN ports ports 2 and 3 Two RJ 45 jacks used to connect the expansion units to the main unit The expansion ports can also provide connections to the Ethernet switch internal to the main unit If the BCM50 system does not have expansion units connected to these ports you can use them to connect additional devices to the LAN Note Keycodes are required for the expansion ports to function If you purchase a keycode for one expansion port only the expansion port on the left port 2 is active WAN port BCM50a and BCM50e only For BCM50a An RJ 11 jack used to connect the BCM50a main unit to the ADSL line provided by your Internet service provider ISP For BCM50e An RJ 45 jack you use to connect the BCM50e to the Ethernet port of a WAN edge device for example an external ADSL modem or cable modem Note This port is not available on the BCM50 main unit Additional LAN ports BCM50a and BCM50e only Three RJ 45 jacks that provide connections to the Ethernet switch in the BCM50a and BCM50e main units You can use these ports to connect additional devices to the LAN Note These ports are not available on the BCM50 main
116. eate the Startup Profile using the Startup Profile template a Microsoft Excel template You then use a USB storage device to transfer the Startup Profile data to the BCM50 main unit Loading the Startup Profile adds approximately 5 minutes to the time for the BCM50 to boot Figure 55 shows an overview of using the Startup Profile Figure 55 Overview of using the Startup Profile Use the Startup Profile to set the basic parameters Check the prerequisites Customize a Startup Profile for your system Load the Startup Profile onto the system BCMS50 Installation and Maintenance Guide 144 Chapter 15 Using the Startup Profile to configure parameters Note The USB storage device must be formatted for the FAT32 file system If necessary reformat the USB storage device by plugging it into the USB port of your computer right clicking the USB device icon and selecting FAT32 reformatting This destroys any data you had on the USB Note The Startup Profile works only on a BCM50 system that has no keycodes loaded After the keycodes are loaded the Startup Profile does not work This condition prevents unintentional overwriting of the parameters of a configured system Refer to the following sections for information on setting the initial parameters on the BCM50 system e Startup Profile requirements e Configuring basic parameters on page 145 Startup Profile requirements To use th
117. ect to the expansion unit through the connectors on the MBM installed in the expansion unit To connect extensions to DSM16 DSM32 ASM8 or 4x16 MBMs Read the warnings in the Wiring warnings on page 103 section Obtain a 25 pair cable with an RJ 21 connector on one end Plug the RJ 21 connector of the cable into the RJ 21 connector on the front of the MBM N0027152 Chapter 9 Connecting the cables to the BCM50 system 107 4 Select the appropriate option to secure the RJ 21 connector to the MBM e Ifyou are using a straight RJ 21 connector use the two supplied screws on the sides of the connector to secure it e Ifyou are using a right angle RJ 21 connector use the supplied screw on the left side of the connector to secure the left side of the connector To secure the right side of the connector use the supplied cable tie to fasten the 25 pair cable to the anchor on the MBM Connect the other end of the cable to the local connecting blocks If you are connecting extensions to a DSM32 repeat steps 2 to 5 for the second RJ 21 connector 7 Select the appropriate option for your system e If your BCM50 system has another expansion unit repeat this procedure if you are adding more extensions or proceed to Connecting telephone lines to the expansion units on page 105 if you are adding telephone lines e If your BCMS0 system does not have another expansion unit proceed to Connecting the auxiliary equipment
118. ed to the auxiliary ringer page relay page output and music on hold interfaces must use safety extra low voltage SELV All four interfaces are SELV and the external equipment connected to these interfaces must be SELV If these interfaces are not SELV you must use external line isolation units LIU N0027152 01 Chapter 2 Introducing the BCM50 hardware 53 Note The analog trunk interfaces and analog telephony device interfaces on the RJ 21 telephony connector are compatible with the North American telephony interface standards only If your BCMSO system is in a country that uses a different telephony standard you must use media bay modules for your analog trunks and media bay modules or ATAs for your analog telephony devices Router card The BCM50e main unit has a router card that uses an Ethernet interface to connect toa WAN edge device for example an external ADSL modem or cable modem The BCM50a main unit has a router card that uses an ADSL interface to connect the BCM50 system to the Internet Service Provider ISP For information about replacing the router card refer to Replacing an internal component on page 189 Field replaceable units Table 6 and Table 7 on page 54 provide a list of field replaceable units FRU and media bay modules MBM for the BCM50 system Use these tables as references when you need to order replace or install hardware components The tables provide references
119. edia bay module MBM GASM MBM Analog station media bay modules To install a media bay module MBM GATM MBM Global Analog Trunk Module To install a media bay module MBM Telephones and adapters The telephony components perform call processing and connect the telephones or peripheral telephony equipment such as fax machines to the Public Switched Telephone Network PSTN lines They also process telephony information that has been received through an IP link Business telephones and adapters connect to the RJ 21 telephony connector on the main unit and to the MBMs installed in the expansion units The BCMS50 system supports Business Series Terminal sets IP Telephony based sets and analog telephony devices The IP Phones 2001 2002 2004 and the IP Softphone 2050 have separate installation and operations documentation Refer to the documentation main index N0027152 01 Chapter 2 Introducing the BCM50 hardware 55 The following telephones and devices can be used with the BCM50 system Digital Phone 7100 one line display one memory button without indicator Digital Phone 7000 not shown International only four memory buttons without display or indicators Digital Phone 7208 one line display eight memory buttons with indicators Digital Phone 7316 two line display three display buttons 16 memory buttons with indicators eight memory buttons without indicators Sup
120. efault values The system defaults provide specific functionality for the region in which the system is deployed and include the following e specific languages e specific order in which the languages are set as default language 1 e the type of trunks This section describes the following topics e Regional language default values on page 230 e Regional caller ID display formats on page 231 e Regional companding law on page 231 e Regional media bay module availability on page 231 e Regional PRI line protocol support on page 232 e Restriction filter defaults on page 236 BCM50 Installation and Maintenance Guide 230 Appendix K System region attributes Regional language default values Table 50 lists the languages available for each region and the order in which the languages are set as default Table 50 Default languages by region Region Language priority e Australia e United UK English Kingdom e CALA e North America 1 NA English 2 NA French 3 NA Spanish e Canada e PRC e Caribbean e Hong Kong e Denmark Danish 2 Norwegian 3 Swedish 4 NA English e Germany German 2 NA English e Global NA English 2 NA French 3 NA Spanish 4 Turkish e Holland Dutch 2 Euro French 3 NA English e Italy Italian 2 NA English e Norway Norwegian 2 Swedish 3 Danish 4 NA English e Spain Euro Spanish 2 NA
121. elf Move the unit forward until the feet touch the front side of the depressions Slide the unit back until the feet click in place on the slots in the depressions see Figure 30 A OO N a If you want to further secure the unit use four of the self tapping screws for plastic supplied with the rackmount kit to attach the unit to the rackmount shelf Make sure the screw holes in the unit are aligned with the holes in the rackmount shelf Then drive the four screws through the holes in the bottom of the shelf and into the screw holes in the bottom of the unit Caution Use only the screws supplied with the rackmount kit NT9T6325 Do not replace the screws Other screws can damage the unit 5 Continue with the next step To install the power supply on the rackmount shelf on page 83 Figure 30 Attach the units to the rackmount shelf N0027152 01 Chapter 7 Installing the main unit 83 To install a BCM50 unit on top of another unit Insert the power supply retention clip into the BCM50 unit 2 Place the BCM50 unit on top of the other unit Make sure the feet of the unit are in the slots on the top of the unit and in front of the slots see Figure 31 3 Slide the unit back until it clicks in place on the slots 4 Continue with the next step To install the power supply on the rackmount shelf Figure 31 BCM50
122. em Next step After you have loaded the Startup Profile you can connect the data networking cables Refer to Completing the initial installation optional on page 149 for information about connecting these cables BCM50 Installation and Maintenance Guide 148 Chapter 15 Using the Startup Profile to configure parameters N0027152 01 Chapter 16 Completing the initial installation optional 149 Chapter 16 Completing the initial installation optional This section provides information on completing the initial installation of your BCM50 system These options are described for informative purposes and do not have to be completed Figure 56 shows an overview of completing the initial installation Figure 56 Overview of completing the initial installation Complete the initial installation Configure media bay module s Configure modem settings Check for software updates Configure voicemail Customize security policies Perform a backup BCM50 Installation and Maintenance Guide 150 Chapter 16 Completing the initial installation optional After the basic configuration is completed you can further customize your system by using the following configuration options e Configuring the media bay module e Configuring modem settings on page 151 e Checking for software updates on page 151 e Configuring voice mail on page 151 e Customizing security
123. er to To remove the hard disk on page 195 N0027152 01 Chapter 24 Replacing an internal component 197 Figure 75 Fan 6 Remove the fan cable from the header Lift the fan out of the main unit and set it on a flat clean static free surface Continue to the next step Inserting the new component on page 198 To remove the router card 1 oa fF Q Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface Ensure the main unit case is open If it is not refer to Opening the main unit case on page 192 Remove the three router card retaining screws Gently lift the back of the router card to disengage it from the card connector Slide the router card back so the modular connectors clear the bezel Lift the router card over the top of the LED pipes and place it on a flat clean static free surface Continue to the next step Inserting the new component on page 198 BCMS50 Installation and Maintenance Guide 198 Chapter 24 Replacing an internal component Inserting the new component Use one of the following procedures to insert the new component e To insert the new hard disk e To insert the new fan on page 200 e To insert the new router card on page 201 Caution Use only a N
124. erics 4x16 combination module station component 43 default DNs 222 default line numbers 222 hardware description 43 wiring chart 221 7208 North America only 55 7316 7406 compatible handset 56 7316E plus KIM 55 7406 telephone overview 56 A accessories ATA2 113 CAP 114 American Society of Composers Authors and Publishers Music on Hold licence 20 amphenol connector 43 44 analog equipment ATA2 113 analog port termination 121 analog station media bay module ASM 8 44 analog station modules 43 analog telephone ASM 8 and ASM 8 modules 44 analog terminal adapter 2 see ATA2 ASM default DN 227 hardware description 44 wiring chart 227 ATA2 data communication 118 data transmission requirements 118 insertion loss measurement 120 installing 113 maximum loss 120 mounting on wall 119 overview power source 119 troubleshooting 162 audio conference unit overview 56 auxiliary ringer wiring 206 B BCMS0 4x16 43 ASM analog station module 44 configuring 123 DSM 16 and DSM 32 digital station module 43 DTM digital trunk module 41 field replaceable units 53 installation prerequisites 75 installing 71 overview 26 station media bay modules 42 BCMS50a 62 BCMS50e 63 BRI line types 237 BRIM default line numbers 216 wiring chart 215 Business Communications Manager overview 26 C caller ID by region 231 internal lines 42 CallPilot languages by region 238 CAP installing
125. eset Falle Hass 164 Chapter 19 Replacing the BCM50 system components 00 eee eee 167 Chapter 20 Replacing a power supply 200 c eee eee eee eee eee eee 169 Preparing the system for maintenance 0 een ernennen 170 Removing the power supply asus ses dees seeds sh har ees 170 Connect the new power supply 000 0 e eee eee eee 171 Returning the system to operation 2222 Henne nee een es 171 Chapter 21 Replacing a MAIN unit auunasan aaa adeno een nn a han 173 Preparing the system for maintenance 000 2c eee eee nenn 174 Removing the main UN ccc ee eee 000 eee eee EES REC ERE ORR RRO RS 175 insialing ihe new MANTUA 6 icc eies eer weeieeeee sees oer eee Seeded aoa eens 176 Chapter 22 Replacing a media bay module 0 0 0 cece eee 179 Chapter 23 Replacing an expansion unit 000 cee eee 183 Disconnecting the cables ars rn eRe SE Aas eh RSS ERE EERE aan 184 Removing the expansion UNI zus 184 Removing the MBM geicccesaceecneteadeeicdbeeiseeendeetageiedeeeians 186 Inserting the MBM in the new expansion unit 2m 22er eaaa 186 Installing the new expansion Unit s s sr ssaresrssisraressartetr stant 187 Chapter 24 Replacing an internal component srrsennnne nenn nn nn 189 DEREN Sara ne u rennen ri ee 190 Preparing the system for maintenance 0 seen een en nn 190 Removing Pe mantuni ass ante a 191 BCM50 Installation and Maintenance Guid
126. estore Utility to load a recent backup of system programming If a recent backup is not available correct the programming using Element Manager or the Telephone Administration feature To test the expansion unit Use the following test to ensure the expansion unit is operating properly 1 Make sure that the BCM50 system has fully booted Refer to Viewing the BCM50 system LEDs on page 59 for indications that the system is fully operational 2 Check the power and status LEDs on the MBM that is inserted in the expansion unit Both LEDs should be solid green If either LED is not solid green there is a problem with the MBM or the expansion unit Refer to Viewing the BCM50 system LEDs on page 59 for a detailed description of the LED states 3 If the expansion unit has an MBM that supports extensions go to an extension that is connected to the MBM Check for dial tone Use this extension to make a call to another extension on the system If the expansion unit has an MBM that supports lines go to an extension that has access to one of the lines on the MBM Select the line or line pool to which the line belongs Check for dial tone N0027152 01 Chapter 18 Testing basic BCM50 functionality 161 9 Make a call using the line or line pool To troubleshoot the expansion unit 1 2 Check that the correct keycode has been entered for the expansion unit Check that the expansion port is connected to the proper con
127. ews into the screw holes in the cable trough BCMS50 Installation and Maintenance Guide 86 Chapter 7 Installing the main unit 12 If the BCMSO system has only one unit skip to To install the BCM50 unit on the wallmount bracket If the BCM50 system has more than one unit continue with the following steps 13 Prepare the additional wallmount bracket using the descriptions in step 5 14 Place the additional wallmount bracket on the backboard on the right side of the existing wallmount bracket Use the alignment tabs to ensure the two wallmount brackets are properly aligned 15 Use three 8 x 2 cm 8 x 0 75 in round head wood screws to secure the wallmount bracket to the backboard see Figure 32 on page 85 16 Open the cable management door 17 Install two 8 x 2 cm 8 x 0 75 in round head wood screws into the screw holes in the cable trough 18 Repeat steps 13 to 17 for each additional unit If this is the last wallmount bracket for the BCM50 system continue to To install the BCM50 unit on the wallmount bracket To install the BCM50 unit on the wallmount bracket 1 Insert the power supply retention clip into the BCMSO unit 2 Slide the wallmount lock fully to the right unlock position See Figure 33 Figure 33 Wallmount lock in unlock position 3 Align the feet on the BCM50 unit with the four holes in the wallmount bracket see Figure 34 on page 87 N0027152 01 Chapter 7 Installing the main
128. expansion unit check the Power and Status LEDs on the media bay module MBM in the expansion unit Both LEDs should be solid green If either LED is not solid green there is a problem with the MBM or the expansion unit Refer to Media bay module LEDs expansion units only on page 64 for a detailed description of the LED states If this system has a second expansion unit check the Power and Status LEDs on the second MBM Use Element Manager to restore the programming For information about restoring system programming refer to the BCM50 Administration Guide N0016868 Set the basic configuration parameters Refer to Configuring the BCMS50 system on page 123 for more information BCMS50 Installation and Maintenance Guide 178 Chapter 21 Replacing a main unit N0027152 01 Chapter 22 Replacing a media bay module 179 Chapter 22 Replacing a media bay module This chapter describes the procedure for replacing a media bay module MBM Figure 66 shows an overview of replacing the MBM Figure 66 Overview of replacing an MBM Replace a media bay module Remove the media bay module Insert the new media bay module Retum the BCO system to operation Refer to the following procedures to replace an MBM e To remove the MBM on page 180 e To insert the new MBM on page 181 e To return the system to operation on page 181 BCMS50 Installation and Maintenance Guide
129. expansion unit 38 installing 91 replacing 183 wiring chart 211 external equipment safety warning 37 52 external line isolation units LIU MSC jacks 37 52 external paging amplifier 52 F FCC registration 21 RF interference 21 G GASM dip switches 94 GATM dip switches 94 GATM4 default line numbers 217 wiring chart 217 GATM8 default line numbers 218 wiring chart 217 H handset standards and specifications 22 hard disk replacing 195 hardware overview 35 N0027152 01 Index 243 Industry Canada registration 21 initial installation 149 insertion loss 121 insertion loss measurement 120 install ATA2 113 CAP 114 emergency telephone 114 on table or shelf 89 installing telephones and peripherals 113 international components 55 IP Phone 2001 installing 115 IP Phone 2002 installing 115 IP Phone 2004 installing 115 IP Softphone 2050 installing 115 IP telephone install chart 115 overview 56 ISDN line services by region 233 J jack external paging 52 page relay 52 K KIM 7316E 55 L LAN cabling 153 LAN port wiring chart 207 language by region 230 South and Central America 230 LED ADSL router 62 BRIM 66 DTM 65 ethernet router 63 expansion unit 64 LAN ports 60 MBM 64 overview 59 system status 59 licence music on hold 20 line BRI and PRI line types 237 Line numbers default on BRIM 216 line numbers default on 4x16 222 default on DTM 213 default o
130. f the shelf If the BCM50 system includes additional units another unit can be mounted to a second set of tabs on the rackmount shelf Any additional units can be mounted to tabs on the top of the other units If you need to better secure a BCM50 unit use the screws provided four per unit to screw the BCM50 to the rack This is known as a hardened installation For a hardened installation install only two units per rack do not stack the units You can also use the optional patch panel to simplify the connections to the BCM50 RJ 21 telephony connector Caution Refer to Checking the installation prerequisites on page 75 for acceptable environmental conditions before selecting a location for the BCM50 system N0027152 01 Chapter 7 Installing the main unit 81 Caution To keep the BCMS0 system operating at the optimal internal temperature keep the top sides and rear clear of obstructions and away from the exhaust of other equipment Do not place any objects except other BCM50 units on top of the main unit Use the following procedures to install a BCM50 unit in a rack e To install the rackmount shelf in an equipment rack e To install the BCM50 unit on the rackmount shelf e To install the power supply on the rackmount shelf on page 83 To install the rackmount shelf in an equipment rack Determine the location in the rack where you want to install the BCM50 unit Position the rack
131. f there is no dial tone at the ATA2 unit a Disconnect the line side of ATA2 Connect a digital telephone to the ATA2 port b Check that the connection from ATA2 to the BCM50 hardware is functioning correctly To check the ATA2 wiring 1 Use an analog phone to test the ATA2 2 Check the following connections a _ ATA2 to the terminal The resistance must be 200 ohms or less for data applications and 1300 ohms or less for voice applications b BCMSO hardware to ATA2 The wiring must be equivalent to 800 m of 0 5 mm wire 2600 ft of 24 AWG or less Do not use bridge taps and loading coils between the BCMS0 hardware and ATA2 Reset to factory settings This section describes how to reset the BCM50 system to the factory settings or a stable working condition using the reset switch see Figure 61 Once the BCMS0 is in this condition further modifications can be made Figure 61 Reset switch location Okr T T TIAE Reset switch Some possible situations to use the reset feature are e The BCM50 system might have been mis configured to an extent that it is no longer functional Reset level 1 allows the customer to move to the default system programming where the customer can restore a previous configuration or reconfigure the system e Distributors might want to re use BCM50 systems They must first erase all customer s
132. figure your voice mail to take advantage of the many feature available If you need to perform further configuration tasks refer to the documentation for your voice mail system Refer to the CallPilot Manager Set Up and Operation Guide for information on using the web based interface to configure your voice mail system or the CallPilot Telephone Administation Guide for information on using Telset Administration to configure your voice mail system BCM50 Installation and Maintenance Guide 152 Chapter 16 Completing the initial installation optional Customizing security policies You configured a system password and security settings during the basic configuration of your BCMSO system Depending on your needs you can choose to perform further configuration of the security policies Refer to the BCM50 Administration Guide N0016868 for information on customizing the security policies Performing a backup You can perform a backup of your BCM50 system at regular intervals including after initial installation This ensures that you have a copy of your system data available to restore the system if needed Refer to the BCM50 Administration Guide N0016868 for information on performing a backup and restore of your system N0027152 01 Chapter 17 Connecting the BCM50 system to the LAN and WAN 153 Chapter 17 Connecting the BCM50 system to the LAN and WAN This section describes how to connect the LAN and WAN cables t
133. he components Verify that the main unit box contains all the required components in good condition Unpacking the main unit on page 80 Install the main unit Mount the main unit using these options e in an equipment rack with a rackmount shelf optional patch panel e ona wall with a wallmount bracket optional wiring field card e ona desktop Installing the main unit on page 79 Inspect the components Verify that the expansion unit box contains all the required components in good condition Unpacking the expansion unit on page 92 Install a media bay module MBM Follow these steps to install an MBM e set the MBM dip switches to factory default e insert the MBM into the expansion unit Verifying the media bay module switch settings on page 93 Install an expansion unit Mount the expansion unit using the same option as the main unit e in an equipment rack with a rackmount shelf optional patch panel e ona wall with a wallmount bracket optional wiring field card e onadesktop e ontop of another unit not for wallmount option Installing the expansion unit on page 95 Connect the cables Connect the cables between these items e main unit to expansion unit if required e power supply to units with and without a UPS e lines and extensions to the RJ 21 telephony connector optional patch panel or WFC e lines and extensions to the MBMs
134. he lower pane with the IP Terminal Global Settings tab s as the default 4 Configure the IP Terminal Global Settings attributes see Table 27 Table 27 IP Terminal Global Settings attributes Attribute Description Enable registration Set this value to ON to allow new IP clients to register with the system WARNING Remember to set Registration to Off when you have finished registering the new telephones Enable global registration password If you want to require the installer to enter a password when IP telephones are configured and registered to the system check this box If this box is not checked disabled a valid Telset user ID and password is required to register IP phones Global password If the Enable Global Registration Password checkbox is selected enter the password the installer enters on the IP telephone to connect to the system If this field is left blank no password prompt occurs during registration Auto assign DNs If set to ON the system assigns an available DN as an IP terminal requests registration It does not prompt the installer to enter a set DN If set to OFF the installer receives a prompt to enter the assigned DN during the programming session Advertisement logo Any information in this field appears on the display of all IP telephones For example your company name or slogan 24 characters in length BCM50 Installation and Maintenance Guide 140 Ch
135. her own expense will be required to take whatever measures may be required to correct the interference Telecommunication registration BCMSO equipment meets all applicable requirements of both Industry Canada CS 03 and US Federal Communications Commission FCC Part 68 and has been registered under files Industry Canada 332D 5980A and FCC US AB6KF15B20705 key system US AB6MF15B20706 hybrid system and US AB6PF15B23740 PBX system Connection of the BCM50 telephone system to the nationwide telecommunications network is made through a standard network interface jack that you can order from your local telecommunications company This type of customer provided equipment cannot be used on party lines or coin lines BCMS50 Installation and Maintenance Guide 22 Regulatory information Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment U
136. hone cable that has a modular plug that matches the MBM to which you are connecting e RJ 48C for DTM e RJ 45 for BRIM e RJ 11 for 4x16 Plug the modular cable into the jack in the front of the MBM Connect the other end of the cable to the telephone company demarcation blocks of the building If you are connecting telephone lines to a 4x16 or BRIM repeat steps 2 to 4 for each line you are connecting Warning If the network ISDN is a U loop the BRIM must be connected only to an A NT1 provided by the service provider The NT1 must provide a Telecommunication Network Voltage TNV to Safety Extra Low Voltage SELV barrier Note Do not attempt to plug digital equipment into the auxiliary AUX jacks on the front of 4x16 MBM Select the appropriate option for your system e Ifyou are connecting a 4x16 MBM go to Connecting extensions to the expansion units on page 106 for instruction about wiring the extensions for this MBM BCM50 Installation and Maintenance Guide 106 Chapter 9 Connecting the cables to the BCM50 system If your BCMS0 system has another expansion unit repeat this procedure if you are adding more telephone lines or proceed to Connecting extensions to the expansion units on page 106 if you are adding extensions If your BCMS0 system does not have another expansion unit proceed to Connecting the auxiliary equipment on page 107 To connect analog telephone lines to
137. ic parameters 127 Chapter 13 Using Telset Administration to set the basic parameters Telset Administration allows you to use a digital telephone with a two line display to set the BCMS0 configuration parameters You cannot set all the basic parameters using Telset Administration Therefore after configuring the initial parameters you must use Element Manager to set the startup parameters Refer to Configuring the startup parameters on page 137 Refer to the BCM50 Telset Administration Guide N0027176 for more information on Telset Administration Figure 53 shows an overview of using Telset Administration to set the basic parameters Figure 53 Overview of using Telset Administration Use Telset Fdministration to set the basic parameters Configure the initial parameters Configure the startup parameters BCMS50 Installation and Maintenance Guide 128 Chapter 13 Using Telset Administration to set the basic parameters Configuring the initial parameters Use the following procedures to configure the initial parameters for the BCM50 using Telset Administration To enter the keycodes To configure the IP address To configure the modem on page 129 To select the region on page 129 To select the telephony startup template and startDN on page 130 To initialize voice mail on page 130 To create Telset user accounts on page 130 To enter the keycode
138. ide 130 Chapter 13 Using Telset Administration to set the basic parameters To select the telephony startup template and startDN You set the Template and Start DN using Feature STARTUP from a two line display telephone Note This is available for only 15 minutes after system bootup Refer to the BCM50 Telset Administration Guide N0027176 for information on using Telset Administration to set this parameter Other telephony startup parameters are configured using Feature CONFIG Refer to the BCM50 Telset Administration Guide N0027176 for more information To initialize voice mail You initialize your voice mail system using Feature 983 from a two line display telephone Refer to the CallPilot Telephone Administation Guide for information on using Telset Administration to initialize your voice mail system To create Telset user accounts Note You can only create Telset accounts using Telset Administration To create Element Manager accounts you must use Element Manager 1 Select Feature 9 8 from a two line display telephone 2 Enter the following user ID and password User ID SETNNA Password CONFIG The numerical values of the user ID and password are 738662 and 266344 respectively Press NEXT to scroll through the menu and select User Accounts Press OK The Accounts screen appears Press NEXT to scroll through the list of available accounts to create Press CHNGE to change status of the current accou
139. iguration Guide N0027156 To configure the start up template for telephony services Note This procedure erases all the telephony programming that is currently on BCM50 the system From the Administration tab click the Utilities folder to expand it Select Reset from the Utilities folder Click Cold Reset Telephony Services The Cold Reset Telephony dialog box opens A OO N Configure the Cold Reset Telephony attributes see Table 23 Table 23 Cold Reset Telephony attributes Attribute Description Region Specify the startup region Template Specify the startup template Start DN Specify the startup DN The default is 221 5 Click Ok To initialize voice mail 1 From the Configuration tab click Applications folder to expand it Select Voice Messaging Call Center from the Applications folder Click Launch CallPilot Manager The Quick Install Wizard form opens If your voice mail system is already initialized you will not see the Quick Install Wizard Instead you will see the System Properties web page N0027152 01 Chapter 14 Using Element Manager to set the basic parameters 137 4 Configure the attributes on the Quick Install Wizard form see Table 24 Table 24 Quick Install Wizard attributes Attribute Description Attendant DN Enter the extension number of the attendant or operator assigned to CallPilot Primary UI Style Select the mailbox user interface
140. igure 8 on page 42 shows the BRIM faceplate LEDs and connections BCMS50 Installation and Maintenance Guide 42 Chapter 2 Introducing the BCM50 hardware Figure 8 BRIM faceplate ISDN BRI S T Interface Loop 1 Loop 2 Loop 3 Loop 4 EM A Power Status Global Analog Trunk Module The Global Analog Trunk Module GATM provides an interface for four or eight analog public switched telephone network lines This module supports both pulse and tone dialing as well as Caller ID and Disconnect Supervision in selected markets throughout the world The GATM uses an RJ 21 connector as the trunk interface Figure 9 shows the GATM faceplate LEDs and RJ 21 connector The module is available either in four port GATMA4 or eight port GATMB8 configurations Figure 9 GATM faceplate GATM TE Power Status Station media bay modules Station media bay modules connect telephones and analog telecommunication devices to the BCM50 system Table 4 lists the available station media bay modules Table 4 Station MBMs Sheet 1 of 2 Module type What it does Special Notes DSM16 Digital station media bay module Connects a maximum of 16 digital telephones to the BCM50 system Refer to System region attributes on page 229 for supported regions Combination of a CTM4 and a DSM16 4x16 media bay module public switched telephone lines to the
141. imize risk to service personnel and users the BCM50 system must be connected to an outlet with a third wire ground Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines These leakage currents normally safely flow to Protective Earth ground through the power cord Therefore it is mandatory that connection to an earthed outlet is performed first and removed last when cabling to the unit Specifically operations requiring the unit to be powered down must have the network connections central office lines removed first Enhanced 911 configuration Warning A Local state and federal requirements for Emergency 911 services support by Customer Premises Equipment vary Consult your telecommunication service provider regarding compliance with applicable laws and regulations Radio frequency interference Warning Equipment generates RF energy IN This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the installation manual it may cause interference to radio communications It has been tested and found to comply with the limits for a Class A computing device pursuant to Part 15 of the FCC Rules and with ICES 003 CLASS A Canadian EMI Requirements Operation of this equipment in a residential area is likely to cause interference in which case the user at his or
142. in in their default factory position Any required modifications to the MBM settings are made through the software BCMS50 Installation and Maintenance Guide 94 Chapter 8 Installing an expansion unit To set GASM dip switches 1 For the dip switches on the left side at the rear of the module set all the switches to on 2 For the dip switches on the right side at the rear of the module set the switches according to Table 17 and Table 18 Table 17 GASM dip switch settings switch 1 3 Switch Description Setting Switch 1 Firmware download capability OFF Standard mode firmware downloading not supported ON Enhanced mode firmware downloading supported Switch 2 Set when the firmware is OFF if you want the GASM to download the firmware downloaded from the BCM50 when the firmware version in the BCM50 is different than the for enhanced mode only version in the GASM default ON if you want the GASM to download the firmware whenever there is a cold start of the BCM50 Switch 3 Enable disable echo OFF Enables echo cancellation default cancellation ON Disables echo cancellation Table 18 GASM dip switch settings switch 4 8 Switches 4 to 8 select the region for the GASM as follows Switch 4 Switch 5 Switch 6 Switch 7 Switch 8 North America OFF OFF OFF OFF OFF United Kingdom OFF OFF OFF OFF ON Australia OFF OFF OFF ON OFF Poland OFF OFF OFF ON ON
143. ine Also has six memory keys with indicators The 2004 can be used to call through any type of BCMS0 line IP Phone 2001 not shown connects through an IP link to the BCM50 Has single line text display with a row of display keys on the second display line The IP Phone 2001 can be used to call through any type of BCM50 line IP Phone 2002 not shown connects through an IP link to the BCM50 Has two line text display with a row of display keys on the third display line Also has four memory keys with indicators The IP Phone 2002 can be used to call through any type of BCM50 line IP Softphone 2050 not shown provides Voice Over IP VoIP services using a telephony server and your company s Local Area Network LAN Audio Conference Unit ACU provides audio conferencing The keypad provides many of the set features of the basic Business Series telephones without display or memory buttons This set comes with three microphones Installation instructions are provided with the ACU Note Nortel provides limited support for legacy Norstar telephones N0027152 01 Chapter 2 Introducing the BCM50 hardware 57 Accessories The following accessories can be used with the BCM50 system Station auxiliary power supply SAPS provides power for the central answering position CAP when the 7316E is connected to five or more KIMs Can also be used to extend the loop length between a telephone or terminal and
144. ing sections for information on connecting an external music source e Music source specifications e To connect the music source using the music source jack on page 110 e To connect the music source using the RJ 21 telephony connector on page 110 Music source specifications Ensure that the music source follows these guidelines e Nominal input impedance is 3 3 kilohms e Nominal sensitivity of this interface returned to digital encoded PCM is 22 dBm0 for a 0 25 V rms input signal e The input is limited so that the encoded analog content at the digital interface to the network does not exceed 12 dBm when averaged over any three second interval e The maximum non clipped input level is 1 V rms e The interface is protected against ringing cross The music source jack is located on the front of the main unit If you use the music source jack to connect the music source do not connect a music source to the music source pair on the RJ 21 telephony connector BCMS50 Installation and Maintenance Guide 110 Chapter 9 Connecting the cables to the BCM50 system To connect the music source using the music source jack 1 Connect the miniature jack of the music source output 3 5 mm mono audio jack to the music source input on the BCMS50 main unit see Figure 45 Figure 45 Music source jack Music jack BCMSO Music source 3 5 mm mono audio jack input Sleeve
145. inistration tab click the Utilities folder to expand it Select Reset from the Utilities folder Click Reboot BCM50 System to reboot the system The BCMS0 system begins the shutdown process Unplug the main unit when the status and power LEDs go from solid green to flashing orange Continue to the next step Removing the power supply Removing the power supply Before you disconnect the power supply read the warnings about connecting network lines in Wiring warnings on page 103 To remove the power supply 1 Remove the telephony and data networking lines from the BCM50 units These lines include e the RJ 21 telephony connector on the main unit e the ADSL line in the WAN port on a BCM50a main unit e any analog telephone lines in the media bay modules MBM in the expansion units e any digital telephone lines in the MBMs in the expansion units Rotate the power supply retention clip to free the power supply cord Remove the power supply cord from the BCM50 unit A Warning Leakage currents You must disconnect the telephony and data networking cables from the system before disconnecting the power cord from a grounded outlet Remove the power supply cord from the ac wall outlet If your system has a UPS remove the power supply cord from the UPS socket N0027152 Chapter 20 Replacing a power supply 171 5 Remove the power supply from the table rackmount shelf or wallmount bracket 6 Proceed to
146. ion against harmful interference when the equipment is operated in a commercial and light industrial environment A Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures The above warning is inserted for regulatory reasons If any customer believes that they have an interference problem either because their Nortel product seems to cause interference or suffers from interference they should contact their distributor immediately The distributor will assist with a remedy for any problems and if necessary will have full support from Nortel N0027152 01 Regulatory information 23 Safety Warning Only qualified service personnel may install this equipment The instructions in this manual are intended for use by qualified service personnel only Warning Risk of shock Ensure the BCMS0 is unplugged from the power socket and that any telephone or network cables are unplugged before opening the BCM50 Read and follow installation instructions carefully Warning Only qualified persons should service the system The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons
147. l hardware is required e VoIP Gateway H 323 Up to 12 VoIP trunks e VoIP Telephony Clients Up to 32 VoIP Telephony clients supporting the range of Nortel IP Phones BCM50 applications BCM50 also supports many of the high value applications provided on the existing BCM platforms You enable applications by entering the appropriate keycodes no additional hardware is required Some applications are e Voice Messaging for standard voice mail and auto attendant features e Unified Messaging providing integrated voice mail management between voice mail and common e mail applications e Fax Suite providing support for attached analog fax devices e Voice Networking features e LAN computer telephony engine CTE BCM50 Installation and Maintenance Guide 28 Chapter 1 Getting started with BCM50 Symbols and conventions used in this guide These symbols are used to highlight critical information for the BCMS50 system Caution Alerts you to conditions where you can damage the equipment A Danger Alerts you to conditions where you can get an electrical shock Warning Alerts you to conditions where you can cause the system to fail or work l f improperly Note Alerts you to important information Tip Alerts you to additional information that can help you perform a task Security Note Indicates a point of system security where a default should be changed or where the administrator
148. lation and service of this unit must be performed by service personnel with the appropriate training and experience Service personnel must be aware of the hazards of working with telephony equipment and wiring They must have experience in techniques that minimize any danger of shock or equipment damage Warning Leakage currents Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events on network lines These leakage currents normally flow safely to protective earth ground through the power cord However if the ac power is unplugged prior to disconnecting the cables from the BCM50 units this hazard can occur System shutdown You must disconnect the telephony and data networking cables from the system before disconnecting the power cord from a grounded outlet System startup You must reconnect the power cords to a grounded outlet before reconnecting the telephony and data networking cables BCMS50 Installation and Maintenance Guide 104 Chapter 9 Connecting the cables to the BCM50 system Danger Electrical shock hazards Electrical shock hazards from the telecommunications network and ac mains are possible with this equipment To minimize risk to service personnel and users the BCM50 system must be connected to an outlet with a third wire ground In addition all unused slots must have blank faceplates installed The covers on all
149. ld value is surpassed The BCM50 system requires user interaction in the case of a planned system shutdown You must manually power down the UPS and the BCM50 main unit when performing a system shutdown The UPS feature is supported in all markets 110 120V and 220 240V power standards N0027152 01 Chapter 2 Introducing the BCM50 hardware 51 Hard disk Each main unit contains a single hard disk and a hard disk bracket to install it in the main unit see Figure 18 For installation and replacement instructions refer to Replacing an internal component on page 189 Figure 18 Hard disk and bracket Hard disk bracket Hard disk Cooling fan The main units have a single cooling fan The expansion unit has two cooling fans see Figure 19 Figure 19 Cooling fan ie fan connector BCMS50 Installation and Maintenance Guide 52 Chapter 2 Introducing the BCM50 hardware The cooling fan mounts in the back of the BCM50 enclosure For information about how to install or replace the cooling fan refer to Replacing an internal component on page 189 RJ 21 telephony connector Use the RJ 21 telephony connector to connect a 25 pair RJ 21 cable to the main unit These 25 pairs of wires are then connected to the following telephony devices see RJ 21 telephony connector wiring chart on page 205 4 analog lines Use these connections for analog trunks from th
150. lephone network PSTN trunks or extensions that you can connect to the BCM50 system Figure 39 shows the steps required to install the expansion unit Figure 39 Overview of installing a expansion unit Install an expansion unit P Install the media bay module in the expansion unit Unpack the expansion unit and media bay module Fre you using rack wall or desk mount Set the media bay module switches Rack Desktop Wall Mount the shelf in Mount the wall the rack bracket Install the unit in Install the unit on the shelf or on an the desktop or on existing unit an existing unit Install the unit in the bracket Secure the power Secure the power Secure the power supply supply supply Connect the cables to the BCNHO BCM50 Installation and Maintenance Guide 92 Chapter 8 Installing an expansion unit Refer to the following sections for information on installing an expansion unit Unpacking the expansion unit Verifying the media bay module switch settings Installing a media bay module in an expansion unit on page 95 Installing the expansion unit on page 95 Unpacking the expansion unit Open the expansion unit box and remove all the components Check that you have all the following components one expansion unit one expansion unit power supply one power supply cable one expansion cable shielded Ethernet cable one power supply retention clip four rubbe
151. log into BCM50 with Element Manager Solid Green Solid green All BCM50 services are functioning and the system is ready for normal use LAN port LEDs Each LAN port on the main unit and expansion unit has two LEDs These LEDs indicate the status of the connection for that LAN port Figure 21 on page 61 shows the location of these LEDs on the BCMSO units Note The expansion ports located on the main unit also function as LAN ports The expansion port LEDs indicate LAN activity only The LEDs do not indicate expansion unit presence The LEDs do not light up N0027152 01 Chapter 3 Viewing the BCM50 system LEDs 61 Figure 21 LAN port LED locations LAN port LAN port LEDs Expansion port Router card LAN ports BCM50a LAN ports Expansion LAN ports Table 10 describes the possible LED states for the LAN ports LEDs Table 10 LAN port and expansion port LED indicators LED Status Description Yellow On The LAN port is operating at 10 Mb s Green On The LAN port is operating at 100 Mb s Both LEDs Off No connection Any LED Flashing The LAN port is sending or receiving network data The frequency of the flashes increases with increased traffic BCMS50 Installation and Maintenance Guide 62 Chapter 3 Viewi
152. m the drop down list to disable the DHCP server BCM50 Installation and Maintenance Guide 70 Chapter 4 Determining DHCP server configuration and IP address N0027152 01 Chapter 5 Installing the BCM50 system 71 Chapter 5 Installing the BCM50 system To install a BCM50 system you must install a BCM50 main unit any expansion units required and the telephony components Figure 27 and Table 16 on page 72 provide an overview of the installation process Figure 27 BCMS50 installation overview Install the BCNHO system Check the installation prerequisites Install the main unit Do you want to install an expansion unit Install a media bay module Install the expansion unit Do you want to install a second expansion unit Connect the cables to the BCO Install the telephones and peripherals BCM50 Installation and Maintenance Guide 72 Chapter 5 Installing the BCM50 system Table 16 BCMS50 installation overview Sheet 1 of 2 Tasks Description Link to Prepare for installation Verify these requirements e environmental e electrical e site telephony wiring Checking the installation prerequisites on page 75 Get required equipment and tools Ensure you have these items e basic hardware e optional equipment e other hardware and tools System equipment supplies and tools on page 77 Inspect t
153. m with the received digital transmission This half duplex link does not work Receive error On A small error as a result of degraded digital transmission Possible causes are an ohmic connection water ingress or too long a loop Transmit alarm On The DTM cannot transmit The DTM sends an alarm indication signal AIS to the terminating switch This half duplex link does not work Transmit error On The DTM is sending a remote alarm indication RAI carrier failure alarm CFA to the terminating switch If the transmit alarm is not on this error indicates a far end or cable problem All LEDS Flashing The DTM is initializing BCMS50 Installation and Maintenance Guide 66 Chapter 3 Viewing the BCM50 system LEDs BRIM LEDs The BRIM has one additional LED beside each RJ 48C jack These LEDs are on when the ISDN line is active Figure 26 shows the location of the LEDs on a BRIM Figure 26 BRIM LEDs ISDN BRI S T Interface Loop 1 Loop 2 Loop 3 Loop 4 Aue Power Status Power LED Status LED Table 15 describes the functions of the BRIM LEDs Table 15 BRIM LED functions LED Status Descriptions Power Refer to Media bay module LEDs expansion units only for details Status Refer to Media bay module LEDs expansion units only for details N0027152 01 Chapter 4 Determining DHCP server configuration and IP address 67 Chapter 4 Determining
154. ment Manager or the Startup Profile See Table 21 for a list of the startup parameters Table 21 Startup parameters Parameters Telset Administration Element Manager Startup Profile System N A Configuration gt System gt System e Name Identification e ID ID set automatically Time N A Configuration gt System gt Time e Zone Date and Time e Clock control e NTP server e Year DHCP server N A Configuration gt Data DHCP Server e Enable disable server Services gt DHCP Server e IP domain name e Primary DNS e Secondary DNS e Default gateway IP Phones N A Configuration gt Resources IP Telephones e Enable registration gt Telephony Resources e Enable global pwd e Global pwd e Auto assign DNs e Advertisement logo SNMP N A Configuration gt SNMP Agent e Enable disable SNMP Administrator Access gt fo SNMP e Minimum security e Version SNMP community N A Configuration gt SNMP Community e Community string Administrator Access gt SNMP e Type of access SNMP manager N A Configuration gt SNMP Manager e P address Administrator Access gt SNMP User account N A Configuration gt User Account e User ID Administrator Access gt e Group View by Accounts e Description e Callback number BCM50 Installation and Maintenance Guide 126 Chapter 12 Configuring the BCM50 system N0027152 01 Chapter 13 Using Telset Administration to set the bas
155. mount shelf in the rack Align the holes in the rackmount shelf with the holes in the equipment rack rails A OO N Fasten the rackmount shelf to the rack using the four rack screws supplied with the rackmount kit See Figure 29 5 Continue with the next step Installing the BCM50 unit on the rackmount shelf Figure 29 Fasten the rackmount shelf to an equipment rack ooooooooooooooo a 3a x y W x x x x gt eo 00 P ooo oo 0 Oo 8 Oo G6 Installing the BCM50 unit on the rackmount shelf The rackmount shelf has slots molded into its surface that allow you to attach the BCMSO units to the shelf By attaching the BCM50 units to these slots you can prevent them from accidently being knocked off the rackmount shelf BCMS50 Installation and Maintenance Guide 82 Chapter 7 Installing the main unit If you are installing additional units you can install a second unit on the shelf beside the first unit You can install another unit on top of each of the first two units Nortel recommends a maximum of four units per rackmount shelf Select your installation option e To install the BCM50 unit on the rackmount shelf e To install a BCM50 unit on top of another unit on page 83 To install the BCM50 unit on the rackmount shelf Place the BCM50 unit on the rack so that the feet of the unit are in the depressions in the sh
156. n GATM4 217 default on GATM8 218 default on main unit 205 default on telephony connector 205 line protocol by region 232 line services ISDN support by region 233 lines BRI and PRI line types 237 protocol by region 232 main unit 35 BCM50 35 BCM50a 35 BCM50e 35 default DNs 205 default line numbers 205 installing 79 installing desktop 89 installing equipment rack 80 installing wallmount 84 replacing 173 wiring chart 207 209 211 maximum loss ATA2 120 MBM 38 configuring 150 default DNs 222 227 default line numbers 213 216 218 222 installing 95 overview 39 replacing 179 switches 93 wiring chart 213 215 217 221 225 227 media bay modules BCM50 Installation and Maintenance Guide 244 Index availability by regions 231 memory button 7000 55 7100 55 7208 55 T316 235 T316E 35 music on hold copyright 20 music source permission 20 wiring on telephony connector 206 N network equipment registration 21 networking WAN card 53 North American components 43 55 O one line display 7100 55 7208 55 output jack 52 overrides profile defaults 236 P page output wiring 206 page relay wiring 206 page external paging amplifier 52 paging 52 external output jack description 52 relay jack description 52 peripherals ATA2 113 CAP 114 power supply replacing 169 PRI DTM module 41 line types 237 R radio frequency interference 21 regions caller ID 231 CallPilot 2
157. n a rack on a wall or on a desktop Typically the expansion unit is mounted in the same way as the main unit Use one of the following procedures to mount the expansion unit e Installing the BCM50 unit in an equipment rack on page 80 e Installing the BCM50 unit on the wall on page 84 e Installing the BCM50 unit on a desktop or shelf on page 89 Next step If you are installing a second expansion unit on the system repeat the procedures in this section for the second expansion unit After you have installed the expansion unit go to Connecting the cables to the BCM50 system on page 97 BCMS50 Installation and Maintenance Guide 96 Chapter 8 Installing an expansion unit N0027152 01 Chapter 9 Connecting the cables to the BCM50 system 97 Chapter 9 Connecting the cables to the BCM50 system This section describes how to connect the telephone lines telephony devices and power to the BCMSO system Figure 41 shows the steps required to connect the cables to the BCMS0 system Figure 41 Overview of connecting cables to the BCM50 system Connect the cables to the BCNHO system Do you have any expansion units Connect the expansion units to the main unit Connect the lines and extensions Connect the auxiliary equipment Fre you using quip a UP Connect the LAN cable Connect the UPS Install telephones and eripherals Connect the power supplie
158. nalog terminal adapter 2 ATA2 connects a standard analog voice device or data communication device to a digital station connector on the BCM50 system BCMS50 Installation and Maintenance Guide 114 Chapter 10 Installing telephones and peripherals Refer to Chapter 11 Installing the analog terminal adapter on page 117 for the requirements and procedure for installing the device Central Answering Position CAP eCAP A Central Answering Position CAP provides additional auto dial positions or additional line appearances The CAP consists of a T7316E telephone and from one to nine key indicator modules KIMs Each module provides 24 programmable keys with indicators A telephone can be configured as an eCAP which allows it to support line appearances on the KIM buttons If the telephone is configured as an eCAP a maximum of four KIMs can be added eKIMs A T7316E KIM configuration that is not configured as an eCAP can support up to nine KIMs In this configuration only memory button programming is supported A supplementary power supply is required after the fifth KIM is added Note Programming gt The T7316E eKIM does not support auto dial keys programmed with Hunt group DNs Refer to the CAP user card for instructions about using a CAP For more information refer to the BCM350 Device Configuration Guide N0027146 Installing an emergency telephone Note You cannot connect an emergency telephone to a main
159. nance Guide 212 Appendix D Expansion ports wiring chart Table 38 Expansion port wiring Sheet 2 of 2 Pin Signal 7 FS256 Receive Data 8 FS256 Receive Data N0027152 01 Appendix E DTM wiring chart 213 Appendix E DTM wiring chart The digital telephone line is connected to the Digital Trunk Module DTM through the RJ 48c jack on the front of the media bay module MBM see Figure 83 Figure 83 DTM RJ 48C port DTM O ogee 12345678 o o RJ 48C jack RJ 48C pin out of Osv Power Status Bantam jack Table 39 and Table 40 list the wiring details for the RJ 48C port Table 39 DTM RJ 48c port wiring Pin Signal a Receive Ring Receive Tip Receive Shield Transmit Ring Transmit Tip Transmit Shield No connection Orn oO oa AJOJN No connection Table 40 DTM line numbering Default line numbers on Default line numbers on Line type Expansion port 1 Expansion port 2 Ti 065 088 095 118 PRI 065 087 095 117 E1 065 094 095 124 BCMS50 Installation and Maintenance Guide 214 Appendix E DTM wiring chart N0027152 01 Appendix F BRIM wiring chart 215 Appendix F BRIM wiring chart The digital BRI ISDN lines are connected to the BRIM through the RJ 45 jacks on the front of the media bay module MBM see Figure 84 You can connect up to fo
160. ndix C WAN ports wiring chart Table 37 RJ 45 WAN port wiring I 5 Signal Receive Data Rx Receive Data Rx Transmit Data Tx No connection No connection Transmit Data Tx No connection OIiNI OD a R wo N No connection N0027152 01 Appendix D Expansion ports wiring chart 211 Appendix D Expansion ports wiring chart Two of the four RJ 45 connectors on the BCM50 the BCM50a and the BCMS0e are designated as Expansion ports see Figure 82 These ports are used to connect to a expansion unit or to connect network devices to the LAN Figure 82 Expansion ports on a BCM50 and an expansion unit BCM50 BCM50 e Expansion LAN Expansion LAN port 2 port 3 87654321 Expansion unit AAT Expansion port pin out d T 19 VDC Expansion port Table 38 lists the wiring details for the expansion ports Table 38 Expansion port wiring Sheet 1 of 2 Pin Signal Ethernet Receive Data Ethernet Receive Data Ethernet Transmit Data FS256 Transmit Data FS256 Transmit Data OJJ AJOJ N Ethernet Transmit Data BCM50 Installation and Mainte
161. nector Refer to Figure 42 on page 98 and Figure 43 on page 99 for location of the LAN ports Check the wiring to the MBM Make sure that the cables are properly seated and are connected to the correct ports with proper LED indications Check that the switches on the MBM are all set to on Refer to Verifying the media bay module switch settings on page 93 for more information about these switches If the MBM is a GASM or GATM all the switches on the right are not set to on Refer to Verifying the media bay module switch settings on page 93 for information about setting these switches To check the MBM switches you must remove the MBM from the expansion unit Refer to Replacing a media bay module on page 179 for instructions Perform a firmware download to ensure that the correct version is loaded on the ASM GASM or GATM unit Use Element Manager or the Telephone Administration feature to check the programming for the lines or extensions that are connected to the MBM Reboot the system to ensure that the BCM50 main unit is functioning correctly If the programming is incorrect use the Backup and Restore Utility to load a recent backup of system programming If a recent backup is not available correct the programming using Element Manager or the Telephone Administration feature To test the MBM 1 Check the Power and Status LEDs on the MBM Both LEDs should be lit solid and green If either LED is not lit solid and
162. nel opens Click Download Element Manager on the right side of the screen When BCMS50 Element Manager has finished downloading double click the application and follow the instructions to install To connect to the BCM50 system 9 a Ff Q Open Element Manager From the Network menu select New Network Element then select Business Communications Manager Enter the IP address 10 10 11 1 in the dialog box Click Ok Select the address 10 10 11 1 from the Network Elements folder Enter the following username and password Username nnadmin Password PlsChgMe Click Connect You are now connected to the BCM50 system N0027152 01 Chapter 14 Using Element Manager to set the basic parameters 135 Configuring the initial parameters Use the following procedures to configure the initial parameters for the BCM50 using Element Manager e To enter the keycodes e To configure the IP subsystem e To configure the modem on page 136 e To configure the start up template for telephony services on page 136 e To initialize voice mail on page 136 To enter the keycodes 1 From the Configuration tab click the System folder to expand it 2 Select Keycodes from the System folder The Keycodes screen opens You can enter the keycodes for your system on this screen Refer to the BCM50 Keycode Installation Guide N0016865 for details on how to retrieve and enter the keycodes for your system To
163. nfigure the ATA2 using Element Manager or Telset Administration For detailed configuration information refer to the BCM50 Device Configuration Guide N0027146 BCMS50 Installation and Maintenance Guide 122 Chapter 11 Installing the analog terminal adapter N0027152 01 Chapter 12 Configuring the BCM50 system 123 Chapter 12 Configuring the BCM50 system This section provides information on configuring the basic BCMS0 parameters You can configure more advanced parameters using Element Manager or Telset Administration after the BCM50 system is operational Figure 52 shows an overview of configuring the basic BCM50 parameters Figure 52 Overview of configuring the basic BCM50 parameters Configure the basic parameters configure basic parameters Telset Administration Use Telset Administration to set the basic parameters For simplicity the task of configuring the basic BCM50 parameters is divided into two parts Bement Manager Use Bement Manager to set the basic parameters Complete the initial installation e Initial parameters overview on page 124 e Startup parameters overview on page 125 Startup Profile Use the Startup Profile to set the basic parameters BCMS50 Installation and Maintenance Guide 124 Chapter 12 Configuring the BCM50 system Initial parameters overview The initial parameters are the required parameters that can be configured using Telset Administ
164. ng The BCMSO system creates default settings for the telephone DN records when it is first initialized The settings are based on which telephony profile you chose To change these settings use the Element Manager application Specific instructions for configuring telephone operation through Element Manager are contained in the BCM50 Device Configuration Guide N0027146 Note For detailed information on installing various telephones and peripherals refer to the documentation for your particular telephone or peripheral Note Programming occurs on the telephone when the BCM50 system recognizes the telephone on the system Refer to the following sections for information on installing telephones and peripherals e System telephones e Installing an emergency telephone on page 114 e Installing IP Phones on page 115 e Installing T7406 cordless systems on page 115 System telephones The BCMS50 system supports a number of analog digital IP telephony and cordless telephones Refer to Telephones and adapters on page 54 for more information on supported telephones Analog telephones are supported either through the analog station ports on the main unit analog station MBMs ASM or by connecting to a digital module through an analog terminal adapter 2 ATA2 Documentation describing installation and telephone features is supplied with each piece of equipment Analog terminal adapter 2 The a
165. ng the BCM50 system LEDs ADSL router LEDs BCM50a only The three ADSL router LEDs on the faceplate of the BCM50a main unit monitor router status data and DSL Figure 22 shows the location of the three ADSL router LEDs Figure 22 ADSL router LEDs on the BCM50a main unit Router status Data DSL BCM50a Table 11 describes the possible ADSL router LED states Table 11 ADSL router LED descriptions LED Status Description On The router card is functioning properly a Off The router card is not ready or has malfunctioned Flashing The router card is rebooting m Flashing The router card is sending receiving data through the WAN port ata Off The router card is not sending receiving data through the WAN port On The router card is linked successfully to a digital subscriber line access multiplexer DSLAM DSL a Off The DSL link is down Flashing The router card is initializing the DSL line N0027152 01 Chapter 3 Viewing the BCM50 system LEDs 63 Ethernet router LEDs BCM50e only The three Ethernet router LEDs on the BCM50e monitor the router status and the WAN port Figure 23 shows the location of the three Ethernet router LEDs Figure 23 Ethernet router LEDs on the BCM50e main unit Router status WAN port LEDs BCM50e
166. ng username and password Username nnadmin Password PlsChgMe Click Ok The Welcome to BCM50 web page opens From the Welcome to BCM50 web page click Administrator Applications The Administrator Applications page opens From the Administrator Applications page click Startup Profile Template The Startup Profile Template panel opens Click Download Startup Profile Template on the right side of the screen Configuring basic parameters To customize a Startup Profile for your system Note You cannot copy and paste data between cells in the Startup Profile If you attempt this the data validation within the spreadsheet becomes corrupt If corruption occurs download another copy of the Startup Profile template from the BCMSO On a computer that has a USB port and Microsoft Excel open the Startup Profile template Microsoft Excel template Enter your BCMS0 system ID in the appropriate System ID field in the Startup Profile template The system ID is on the box of the main unit or on the main unit itself If you enter the wrong system ID the Startup Profile will not work with your system Press the large button at the top of the Startup Profile template to save a version of the Startup Profile sps file and a version of the Startup Profile editor Excel spreadsheet on your computer BCMS50 Installation and Maintenance Guide 146 Chapter 15 Using the Startup Profile to configure parameters The filename f
167. nnene nenn nennen nenn 91 To Sel GASM QP SVICE ee 94 Tose GATM dip Sve nn nee ei 94 To install a mede bay module MBM nennen 95 Connecting the cables to the BCM50 system 000eee eee 97 TOSSNNERL an expansion Ulead an 99 Te connecta power supply sling a UPE en a 101 To connect a power supply without a UPS 2 2220n42n4sunnnnnnnnnnnannnnnnnnnnnnannannnnn 101 To connect the lines and extensions ai ee neh 104 To connect telephone lines to DTM BRIM or 4x16 MBMG ceeeeeeeeeeeeeeeeeeeeees 105 To connect analog telephone lines to the GATM4 or GATMB nennen 106 To connect extensions to DSM16 DSM32 ASM8 or 4X16 MBM eeneee 106 T mallan auia Drake 108 To install an external paging SYS arena 108 To connect the music source using the music source jack seese 110 To connect the music source using the RJ 21 telephony connector eeen 110 To connect the cables to the wiring field card optional sessssesessrresssrrressrrersssrrnns 111 To connect the cables to the patch panel optional ccccssecseeteeseeeeeeeeseeeetess 111 Installing telephones and peripherals 0 00 ee eee eens 113 To install The emergency telephone ae 114 Installing the analog terminal adapter 000 ee eee eens 117 Te cone He PT Prater 119 Tea this ATA nia Valai ties alee 119 To measure the insertion loss from the CO to the analog device 120 To measure the insertion los
168. nnnnnnnnnnnnn 145 To load the Startup Profile data onto the BCM50 system seeen 146 Completing the initial installation optional 00055 149 WG conige EEE gan 150 Connecting the BCM50 system to the LAN and WAN 153 T connect the BCM50 system to the LAN au 155 To connect the BCM50e main unit to the WAN uunnssensssssnnssnnnnnnnnannnnnnnnnnnnannnannnnn 156 To connect the BCM50a main unit to the WAN uunnsssnsssssnnssnnnnnnnnonannnnnnnnnnannanannn 157 Testing basic BCM50 functionality 0 20 c eee eee eee eee 159 TST UTS MEIN URN nen euer kenn 159 To test the main unit without a valid keycode 22404442400nnnnnnnannnnnnnnnnannnanannn 160 TO troubleshoot the mean Uhl ecke 160 Totesiihe apanciom UME san 160 To troubleshoot the expansion Unit ee lau 161 TO tesi We MBM usa ae tee niemals 161 TOTER SION MEN eek 161 To tesia trunk MBM sea 162 To determine why an MBM does not appear in Element Manager secsec 162 To determine why the ATA2 does not function essssessssrressrrrrersrirnersrnnnerernnnnesrnnna 162 To determine why there is no dial tone at the ATA2 uuessssnsnnensssnnnnnnnnnnnnnnnnnnn nen 163 To cheock He ATA2 Wi are 163 To perform a Level 1 and Level 2 reset 164 N0027152 01 Task List 7 Replacing a power supply 000 e eee e eee eee eee 169 TO SHU Oi IN ee 170 To remove the power SUpPDIY ae 170 To gonned the new BOWE S
169. ns where the voice mail application is supported Table 61 CallPilot region default languages by country Default voice mail Default voice mail Country language Country language North America NA English Germany German UK UK English Global NA English Australia NA English Italy Italian Denmark Danish Norway Norwegian Holland Dutch Spain Spanish Sweden Swedish Switzerland German CALA LA Spanish Hong Kong NA English Caribbean NA English PRC Mandarin Europe UK English N0027152 01 Appendix K System region attributes 239 Table 62 lists the feature default settings that differ among the CallPilot regions Table 62 CallPilot feature default anomalies Mail box Alternate QZ Max local National Number login mapping number length Length Maximum CLID display Regions Hed 88 False True 7 8 11 8 9 10 11 7 8 9 16 Australia v v v v v CALA v v v v v Caribbean y v v v v Denmark v v v v v Europe v v v v v Germany v v v Vv v Global v v v v v Holland v v v v v Hong Kong v v v v v Italy v v v Vv v North America wv v y v v Norway v v v v v PRC y v v v v Spain v v v Vv v Sweden y v v v v Switzerland v v v v v UK y v v v v BCMS50 Installation and Maintenance Guide 240 Appendix K System region attributes N0027152 01 241 Index Num
170. nsions repeat steps 3 and 4 for an extension connected to the expansion unit Go to an extension that has access to one of the lines on the main unit Select the line or line pool to which the line belongs Check for dial tone Make a call using the line or line pool If this system has a expansion unit with an MBM that supports lines repeat steps 6 to 8 with an extension that can access one of the lines connected to the expansion unit BCM50 Installation and Maintenance Guide 160 Chapter 18 Testing basic BCM50 functionality To test the main unit without a valid keycode Confirm that the date and time is displayed on the phone and is incrementing Perform a button inquiry by pressing Feature 0 Press Intercom The DN of your phone displays A OO N a Press The port of the phone displays If this test is successful the main unit and phone are both working To troubleshoot the main unit If a test fails use the following procedure 1 Verify that there is a keycode for any feature that is not working 2 Check the wiring to main unit and the MBMs Make sure that the cables are properly seated and are connected to the correct ports Reboot the BCM50 system Check LEDs see Viewing the BCM50 system LEDs on page 59 Use Element Manager or the Telset Administration feature to check the programming for the lines or extensions that failed the call test 6 Ifthe programming is incorrect use the Backup and R
171. nt N Oo oO Ff W Press CRT to create the account If you see the DEL command instead of the CRT command then the account is already created 8 Press BACK The Accounts screen appears 9 Press NEXT The password screen appears 10 Press CHNGE to change the password 11 Press NEXT to scroll through the list of available accounts N0027152 01 Chapter 13 Using Telset Administration to set the basic parameters 131 12 Press CHNGE to change the password for the selected account 13 Enter the new password for the account 14 Enter the new password again to confirm it Refer to To create user accounts on page 141 for more information on creating user accounts using Element Manager Next step After you configure the initial parameters using Telset Administration you must configure the startup parameters using Element Manager Refer to Configuring the startup parameters on page 137 for more information BCM50 Installation and Maintenance Guide 132 Chapter 13 Using Telset Administration to set the basic parameters N0027152 01 Chapter 14 Using Element Manager to set the basic parameters 133 Chapter 14 Using Element Manager to set the basic parameters The Element Manager application provides a computer based client interface that can connect to devices over an IP network and display the programming interface for that device Through Element Manager you can configure all of the basic paramete
172. o restore the programming from the recent backup If there is not a recent backup continue with the next step 5 Set the basic configuration parameters Refer to Configuring the BCM50 system on page 123 for more information Warning When you restart the system all digital telephony IP clients voice mail and VoIP ports are not available until the system services restart N0027152 01 Appendix A RJ 21 telephony connector wiring chart 205 Appendix A RJ 21 telephony connector wiring chart You can connect 4 analog telephone lines 4 analog telephony devices and 12 digital telephones to the RJ 21 telephony connector Figure 79 shows the RJ 21 telephony connector on a BCMS0 Figure 79 RJ 21 telephony connector on a BCM50 Main Unit RJ 21 telephony connector pin out wavoc Zar TEA D a RJ 21 telephony connector Table 34 lists the wiring details for the RJ 21 telephony connector Table 34 RJ 21 telephony connector wiring Sheet 1 of 2 Default line Device Pin Connection Wire color Type of device Default DN number 26 Tip White Blue 1 Analog line _ 061 1 Ring Blue White 27 Tip White Orange 2 Analog line 062 2 Ring Orange White 28 Tip White Green 3 Analog line 063 3 Ring Green White 29 Tip White Brown 4 Analog line
173. o supplies specific connection information to the IP Phones BCMS50 Installation and Maintenance Guide 68 Chapter 4 Determining DHCP server configuration and IP address If an external DHCP server is present A Warning The DHCP server on the main unit is enabled by default If your network already contains a DHCP server then disable the DHCP server on the main unit Refer to To disable the DHCP server on the main unit on page 69 for more information on disabling the DHCP server If an external DHCP is present then the BCM50 system uses the IP configuration supplied by the external DHCP server In this case the DHCP server on the main unit only supplies IP Phones with IP configuration information It does not supply any other devices with IP settings This means that the administrator does not need to set up the external DHCP server to supply configuration settings to the IP Phones The DHCP server on the main unit must configure a range of IP addresses to supply to the IP Phones It uses the top 20 percent of a subnet For example If the external DHCP server supplies the following IP address to the BCM50 177 218 21 45 subnet mask is 255 255 255 0 then the BCM50 DHCP server reserves the following range 177 218 21 200 177 218 21 254 This default range can be verified and changed using Element Manager The administrator must ensure that this range agrees with the network configuration the range is not u
174. o the BCMS0 system Figure 58 shows the steps required to connect the data networking cables to the BCM50 system Figure 58 Overview of connecting data networking cables to the BCM50 system Connect the BChHO system to the LAN and WAN Connect the system to the LAN Do you have an integrated router Initial configuration of router Do you have a BCN H0a or BChHle Connect the BChHDe to the WAN Connect the BCht50a to the DSL loop Refer to the following sections for information on connecting the cables to the BCM50 system e Connecting the BCM50 system to the LAN on page 154 e Connecting the BCM50 system to the WAN on page 156 BCMS50 Installation and Maintenance Guide 154 Chapter 17 Connecting the BCM50 system to the LAN and WAN Connecting the BCM50 system to the LAN On a main unit three RJ 45 connectors support LAN connections and one OAM port On the BCM50a main unit and BCM50e main unit six RJ 45 connectors support LAN connections and one OAM port Figure 59 shows the location of the LAN ports Figure 59 Ports on a BCM50e main unit Router card LAN ports BCM50e port 0 port 1 LAN ports Par 23 Note On units that have an integrated ADSL modem the WAN port is an RJ 11 port and there are additional LEDs by the WAN port
175. ocumentation or e Attempt to reverse engineer disassemble reverse translate decompile or in any other manner decode licensed software in order to derive the source code form or for any other reason or e Make full or partial copies of any documentation or other similar printed or machine readable matter provided with licensed software unless the same has been supplied in a form by NORTEL NETWORKS intended for periodic reproduction of partial copies or e Export or re export licensed software and or associated documentation by downloading or otherwise from the fifty states of the United States and the District of Columbia PLEASE REFER TO THE NEXT PAGE BCMS50 Installation and Maintenance Guide 4 Except for Java Product as defined herein below CUSTOMER may assign collectively its rights under this License to any subsequent owner of the associated hardware but not otherwise subject to the payment of the then current license fee for new users if any No such assignment shall be valid until CUSOMTER 1 has delegated all of its obligations under this License to the assignee and 2 has obtained from the assignee an unconditional written assumption of all such obligations and 3 has provided NORTEL NETWORKS a copy of such assignment delegation and assumption and 4 has transferred physical possession of all licensed software and all associated documentation to the assignee and destroyed all archival copies Except as p
176. od backboard see Figure 32 on page 85 N0027152 01 Chapter 7 Installing the main unit 85 Figure 32 Wallmount bracket Note When using three screws Nortel recommends installing the screws in the three holes labeled 1 or the three holes labeled 2 10 11 Install one 8 x 2 cm 8 x 0 75 in round head wood screw in the backboard Do not tighten the screw head against the backboard Leave approximately 0 5 cm 0 25 in of the screw exposed from the backboard Prepare the wallmount bracket by removing the alignment tabs e If this is the only unit in the BCMS50 system remove the alignment tabs on the right side of the wallmount bracket e If this is the last unit on a BCM50 system with multiple units remove the alignment tabs on the left side of the wallmount bracket If these options do not meet your requirements other options that are more difficult to connect are available For example you can route the Amphenol connector cable to the left of the unit or you can route the cable straight down the wall Hang the wallmount bracket on the mounting screw Use a level to make sure the wallmount bracket is level Install two 8 x 2 cm 8 x 0 75 in round head wood screws into the screw holes in the wallmount bracket see Figure 32 Tighten the three wood screws against the wallmount bracket Open the cable management door Install two 8 x 2 cm 8 x 0 75 in round head wood scr
177. ofile is now stored on the USB storage device To load the Startup Profile data onto the BCM50 system Disconnect the power supply from the main unit 2 Insert the USB storage device into the USB port on the main unit If the BCM50 system has a UPS insert the USB storage device into the Linux compatible USB hub 3 Connect the power supply to the BCM50 system The BCM50 automatically detects the Startup Profile file and loads the information during the bootup sequence Loading the Startup Profile adds approximately 5 minutes to the time for the BCM50 to bootup If an error is generated the status LED flashes red View the log file written to the USB storage device for a description of the Startup Profile errors If there are no errors the power and status LEDs are solid green N0027152 01 Chapter 15 Using the Startup Profile to configure parameters 147 Note The Startup Profile works only on a BCM50 system that has no keycodes loaded After the keycodes are loaded the Startup Profile does not work This condition prevents unintentional overwriting of the parameters of a configured system 4 Remove the USB storage device from the USB port on the BCMS0 or the USB hub Note Make sure the bootup sequence is complete before removing the USB storage device from the BCM50 system 5 Connect the 25 pair cable to the RJ 21 telephony connector on the BCM50 main unit The Startup Profile is now loaded on your BCMS0 syst
178. og device the icon is lit on the phone to indicate it is in use If you try to seize the line using the phone the display shows in use Also in the event of a power failure an analog set on line 1 goes active powered by the CO Table 44 lists the wiring details for the RJ 21 connector on the GATM8 Table 44 GATM8 Ru 21 connector wiring Sheet 1 of 2 Default line numbers on Default line numbers on Line Pin Connection Wire color Expansion port 1 Expansion port 2 26 Tip White Blue 1 065 095 1 Ring Blue White 27 Tip White Orange 2 066 096 2 Ring Orange White 28 No connection White Green 3 No connection Green White 29 No connection White Brown 4 No connection Brown White 30 Tip White Slate 3 067 097 5 Ring Slate White 31 Tip Red Blue 4 068 098 6 Ring Blue Red 32 No connection Red Orange 7 No connection Orange Red 33 No connection Red Green 8 No connection Green Red 34 Tip Red Brown 5 073 103 9 Ring Brown Red 35 Tip Red Slate 6 074 104 10 Ring Slate Red 36 No connection Black Blue 11 No connection Blue Black 37 No connection Black Orange 12 No connection Orange Black 38 Tip Black Green 7 075 105 13 Ring Green Black 39 Tip Black Brown 8 076 106 14 Ring Brown Black N0027152 01 Appendix G GATM wiring chart 219 Table 44 GATM8 RJ 21 connector wiring Sheet 2 of 2
179. or the Startup Profile editor and the Startup Profile consists of the system ID followed by the appropriate extension Note Never edit the Startup Profile sps file directly always use the Startup gt Profile editor to make changes 4 Enter the remaining information into the Startup Profile editor that you want loaded onto the BCMS0 The Startup Profile editor contains explanations of the various parameters Click the cell where you want to enter information and the help text appears You can choose which parameters to load onto your system by selecting Apply for the parameters you want to load If you do not want to load certain parameters select Ignore 5 When you have entered all the information press the large button at the top of the Startup Profile template to save a version of the Startup Profile sps file and a version of the Startup Profile editor Excel spreadsheet on your computer Exit from Microsoft Excel Insert the USB storage device into the USB port of the computer Copy the Startup Profile sps file to the root directory of the USB storage device O ON O If you want to load your keycodes using the Startup Profile copy the keycodes file to the root directory of the USB storage device The name of the keycodes file on the USB storage device must exactly match the filename you entered in the Startup Profile editor 10 Remove the USB storage device from the USB port on the computer The Startup Pr
180. ort only the expansion port on the left expansion LAN port 2 is active Therefore Expansion 1 must be connected to the active port expansion LAN port 2 Refer to Figure 42 on page 98 and Figure 43 on page 99 for location of the LAN ports Double click the module type field to display the dropdown list Select the MBM that you installed in the expansion unit Click Enable oo N OA If you installed a second expansion unit repeat steps 3 to 6 to enable the second MBM Refer to the BCM50 Telset Administration Guide N0027176 for information on configuring the MBM using Telset Administration Configuring modem settings Your system modem is either enabled or disabled depending on the configuration you chose during your basic configuration If you plan on using the modem for management tasks you can customize its settings including dial in and dial out settings depending on your specific needs Refer to the BCM50 Networking Configuration Guide N0027156 for information on configuring the modem Checking for software updates Nortel frequently updates the BCM50 software Therefore a standard part of any installation is to ensure your system has the latest version of the software Refer to the BCM50 Administration Guide N0016868 for information on checking for and installing software updates Configuring voice mail Your voice mail system was initialized during the basic configuration of your BCM50 system You must still con
181. ortel approved replacement part Contact your account representative for the current list of approved replacement parts Warning Protect the hardware components against damage from electrostatic discharge Always wear a ground wriststrap before you handle components Always place the components in static free container To insert the new hard disk Caution Do not use an electric or magnetized screwdriver near the hard disk You can lose the information stored on the disk Shock can damage the hard disk Do not drop or hit the hard disk drive 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface 2 Place the new hard disk on the hard disk bracket The hard disk must be as close to the top of the bracket as possible 3 Use the four hard disk bracket screws to secure the hard disk to the bracket see Figure 76 on page 199 N0027152 01 Chapter 24 Replacing an internal component 199 Figure 76 Hard disk and bracket screws Insert screws Insert screws Caution Use only the screws that you removed from the hard disk in the procedure To remove the hard disk on page 195 Using other screws may damage the hard disk Set the hard disk and bracket in the main unit Press down lightly on the top of the hard disk to ensure that the hard disk bracket is seated properly 6 Connect the power cable to the hard disk Refer to Figure 73 on page 195 for the
182. ount shelf Slide the expansion unit forward until is disengages from the clips on the rackmount shelf Lift the expansion unit off of the rackmount shelf or other unit and set it on a flat clean static free surface Continue to the next step To remove the MBM on page 180 To remove a wallmounted expansion unit 1 a A W N Ensure that all of the cables are removed from the expansion unit If they are not refer to To disconnect the expansion unit cables on page 184 Lift the expansion unit up until it disengages from the clips on the wallmount bracket Pull the expansion unit out and away from the wallmount bracket Set the expansion unit on a flat clean static free surface Continue to the next step Removing the MBM on page 186 To remove a desktop mounted expansion unit 1 Ensure that all of the cables are removed from the expansion unit If they are not refer to To disconnect the expansion unit cables on page 184 If there is a unit mounted to the top of the expansion unit slide that unit forward until it disengages from the clips on the expansion unit Lift the unit off the top of the expansion unit and set it on a flat clean static free surface If the expansion unit is mounted on top of another unit slide the expansion unit forward until it disengages from the clips of the other unit Lift the expansion unit off of the table or other unit and set it on a flat clean static free surf
183. p Red Slate 10 262 294 10 Ring Slate Red 36 Tip Black Blue 11 263 295 11 Ring Blue Black 37 Tip Black Orange 12 264 296 12 Ring Orange Black 38 Tip Black Green 13 265 297 13 Ring Green Black N0027152 01 Appendix H 4x16 wiring charts 223 Table 47 4x16 RJ 21 connector wiring Sheet 2 of 2 Default DN on Default DN on Set Pin Connection Wire color Expansion port 1 Expansion port 2 39 Tip Black Brown 14 266 298 14 Ring Brown Black 40 Tip Black Slate 15 267 299 15 Ring Slate Black 41 Tip Yellow Blue 16 268 300 16 Ring Blue Yellow 42 Noconnection Yellow Orange 17 No connection Orange Yellow 50 Noconnection Violet Slate 25 No connection Slate Violet BCM50 Installation and Maintenance Guide 224 Appendix H 4x16 wiring charts N0027152 01 Appendix DSM16 and DSM32 wiring charts 225 Appendix DSM16 and DSM32 wiring charts Digital telephones such as the Business Series Telephones are connected to the Digital Station Module DSM16 or DSM32 through the RJ 21 connectors on the front of the media bay module The DSM16 has a single RJ 21 connector and the DSM32 has two RJ 21 connectors see Figure 87 Figure 87 DSM16 and DSM32 RJ 21 connectors RJ 21 connector 1 DSM16 DSM32 eE e Illo oM ell ji 1 s o Ce RJ 21 connectors 25 menu 26 50
184. patch panel Refer to the following sections for information on connecting lines and extensions e Wiring warnings on page 103 e Connecting lines and extensions to the RJ 21 telephony connector on page 104 e Connecting telephone lines to the expansion units on page 105 e Connecting extensions to the expansion units on page 106 e To connect the cables to the wiring field card optional on page 111 N0027152 01 Chapter 9 Connecting the cables to the BCM50 system 103 Wiring warnings Please read the following warnings before you connect any telephone lines or extensions to the BCMSO system Warning Electrical shock warning The MBMs have been safety approved for installation into the expansion unit It is the responsibility of the installer and user to ensure that installation of the hardware does not compromise existing safety approvals BEFORE YOU OPEN the main unit or expansion unit ensure that the network telecommunication cables are unplugged and the unit is disconnected from the ac power source Station modules The ports on these modules are meant to be connected only to approved digital telephones and peripherals with the proper cables on a protected internal wiring system Do not connect any telephones to wiring that runs outside of the building Read and follow the installation instructions carefully Warning Use only qualified persons to service the system IN The instal
185. pecific data using level 1 or level 2 reset BCMS50 Installation and Maintenance Guide 164 Chapter 18 Testing basic BCM50 functionality Caution Only use this feature in situations where all customer specific data must be erased Reset levels Reset to factory settings is a stand alone feature that has the following levels of reset Level 1 reset erases all customer specific data and restores the default configuration for all components It leaves the software components untouched That is the system has the latest release and patch level of the software installed on the system Only the system and user configuration data is erased and replaced with default values There is no Ethernet connectivity to the system during this operation Level 2 reset erases all customer and system configuration data and all software releases and patches It re installs the configuration that the system had when it was shipped from factory Level 2 reset also resets the router firmware to what was shipped from the factory There is no Ethernet connectivity to the system during this operation Activate the reset feature You activate the reset feature by pressing the reset switch with a long thin non metallic needle in the sequence described in the procedure To perform a Level 1 and Level 2 reset As you press the reset switch the LEDs blink in a pre defined fashion to guide and confirm user input The various states of the power and
186. ports separate mute key and a headset key under the dial pad Digital Phone 7316E two line display three display buttons 16 memory buttons with indicators eight memory buttons without indicators Handsfree mute and headset buttons are located under the dial pad The default button assignment for the 7316E is different than the 7316 Digital Phone 7316E Key Indicator Module KIM all the features of the 7316E plus 24 extra memory buttons with indicators per KIM Can be configured as an enhanced central answering position CAP that supports line and hunt group appearances the eKIMs or as an ordinary CAP that only supports memory button programming the OKIMs Supports a maximum of four eKIMs and up to nine OKIMS BCMS50 Installation and Maintenance Guide 56 Chapter 2 Introducing the BCM50 hardware Digital Phone 7406 Cordless Telephone system provides cordless mobility in a small office environment Each base station supports three telephones Function is based on the 7316 telephone The base station connects to a digital station media bay module on the system Provides six memory buttons with indicators and a two line display with three display buttons For installation instructions refer to the 77406 Cordless Telephone Installation Guide IP Phone 2004 connects through an IP link to the BCMS0 Has 6 line text display with a row of display keys on the eighth display l
187. pply for damage If you find any damage contact your Nortel representative Warning Do not use the power supply if the power supply cord or power supply IN cable is damaged Rotate the retention clip so the power outlet is open Plug the power supply cord into the BCM50 unit BCMS50 Installation and Maintenance Guide 102 Chapter 9 Connecting the cables to the BCM50 system Note Use only the power supply that is approved by Nortel for use with the BCM50 units Rotate the retention clip so that it locks the power supply cord in place Plug one end of the power supply cable into the power supply Plug the other end of the power supply cable into the ac power source wall outlet oO N OA Repeat steps 1 to 6 for each BCM50 unit A Warning Leakage currents You must reconnect the power cords to a grounded outlet before reconnecting the telephony and data networking cables 9 Proceed to Connecting the lines and extensions Connecting the lines and extensions The telephone lines and extensions connect to the BCM50 system through an RJ 21 telephony connector on the front of the main unit and to the connectors on the MBM installed in the expansion units You can also use the optional wiring field card WFC to simplify the connection of the lines and extensions to the RJ 21 telephony connector in a wallmount or deskmount installation For rackmount installations you can use the optional rackmount
188. pter 20 Replacing a power supply 169 Chapter 20 Replacing a power supply This chapter describes the procedure for replacing a power supply Figure 64 shows an overview of replacing a power supply Figure 64 Overview of replacing the BCM50 power supply Replace the power supply Prepare the BChHO system for maintenance Remove the power supply Connect the new power supply Retum the BChH0 system to operation Refer to the following sections for information on replacing a power supply e Preparing the system for maintenance on page 170 e Removing the power supply on page 170 e Connect the new power supply on page 171 e Returning the system to operation on page 171 BCMS50 Installation and Maintenance Guide 170 Chapter 20 Replacing a power supply Preparing the system for maintenance In most cases if the power supply for the main unit is faulty the system will already be shut down If this is the case proceed to Removing the power supply If you are replacing the expansion unit power supply or the system is still operating perform the following procedure To shut down the system 1 2 Check for a recent backup of the BCM50 system programming If there is no recent backup use Element Manager to back up the system data For information about backing up the system data refer to the BCM50 Administration Guide N0016868 In Element Manager from the Adm
189. r Risk of electric shock The safety of this product requires connection to an outlet with a third wire ground Use only with the supplied BCM50 power supply and a three wire power outlet e Caution Check ground connections Ensure that the electrical ground connections of the power utility telephone lines and internal metal water pipe system if present are connected together If these ground connections are not connected together contact the appropriate electrical inspection authority Do not try to make the connections yourself You can connect the power supply to a power bar The total length of the power cables from the power supply to the electrical outlet including power bar should not exceed 2 m 6 5 ft You must use a power bar approved by an appropriate National Test Body with a third wire ground It is recommended not to use an extension cord between the power supply and the power bar or between the power bar and the electrical outlet Site telephony wiring requirements This section describes the requirements for wiring digital telephony devices digital loop and analog telephony devices analog loop to the BCM50 system Refer to the following sections for information on the parameters for digital and analog loops Digital loop Analog loop on page 77 Digital loop The following parameters must be met for a digital loop one two or three twisted pair cables per telephone dc loop resistance of
190. r ATA2 specifications Configuration overview This section describes environment configurations for connecting analog and data devices to the main unit using an ATA2 e Analog telephone e Analog data device on page 118 Analog telephone Figure 46 on page 117 shows an installation overview for connecting an analog device through an ATA2 to the main unit Figure 46 Analog telephone installation overview ATA2 power cord BCM50 Analog telephone aE aD Line loop resistance Terminal loop resistance 135 ohms maximum 1300 ohms maximum BCMS50 Installation and Maintenance Guide 118 Chapter 11 Installing the analog terminal adapter Analog data device The ATA2 connects a standard analog data device such as a fax or modem to the BCMS0 system Figure 47 shows an installation overview for connecting a data communication device through an ATA2 to the BCM50 system Figure 47 Data communication device installation overview ATA2 power cord Data communication BCM50 device mu Line loop resistance Terminal loop resistance 135 ohms maximum 200 ohms maximum Installing the ATA2 This section provides information on installing the ATA2 e Connecting the ATA e Mounting the ATA on page 119 e Test insertion loss measurement on page 120 Connecting the ATA2 After the correct environmen
191. r feet the BCMS50 First Time Installation and Configuration Guide N0027149 Visually inspect the components for any damage that may have occurred during shipping If you find any damage contact your Nortel representative i Warning Make sure the power supply to the expansion unit is disconnected before inserting or removing an MBM N0027152 01 Chapter 8 Installing an expansion unit 93 Verifying the media bay module switch settings Each MBM has dip switches on the back or underside of the module see Figure 40 Figure 40 Switches on the media bay module not applicable for GASM or GATM Underside of the Mx media bay module PLLLLLIT FIR a ba i T Module is 423456 right side up dip switches J ES Back of the media bay module ma of Rear view of the media bay module Note The GASM and GATM MBMs have a different dip switch configuration gt than shown in Figure 40 Refer to To set GASM dip switches on page 94 and To set GATM dip switches on page 94 for more information Verify that the dip switches for your MBM s are in the default factory positions as follows If you are installing a DTM BRIM 4x16 DSM16 DSM32 or ASM8 ensure that all the switches are on This is the default setting for the MBM switches After you have set the switches proceed to Installing a media bay module in an expansion unit on page 95 Caution The MBM dip switches must rema
192. r supply The power supply is an external device that connects to the BCM50 units see Figure 17 You must have one power supply for each unit in your BCMSO system Figure 17 BCM50 power supply To BCM50 Power supply Power supply To wall unit cord cable NA shown outlet A BCM50 power supply is included with each main unit and expansion unit In addition international non North American users require a power supply adapter cord for each main unit and expansion unit Power supply adapter cord international users The power supply adapter cord is for international non North American BCM50 users It connects to the power supply on one end and to the C 14 BCM50 power bar on the other end You require one power supply adapter cord for each power supply you want to connect to the power bar BCMS50 Installation and Maintenance Guide 50 Chapter 2 Introducing the BCM50 hardware Uninterruptable power supply An uninterruptable power supply UPS is an optional device that maintains continuous operation during power interruption or failure conditions The UPS provides power source monitoring and battery backup activation so that critical BCM50 functionality is maintained In a power failure situation the UPS provides sufficient time to either correct the problem or activate a contingency plan to sustain services The UPS is configured to perform a graceful shutdown of the BCM50 two minutes before the UPS battery
193. ration Element Manager or the Startup Profile See Table 20 for a list of the initial parameters Table 20 Initial parameters Parameters Telset Administration Element Manager Startup Profile Keycode Feature 9 8 gt Keycode Configuration gt System gt Keycodes Keycodes IP address Feature 9 8 gt IP Address Configuration gt System gt IP Address e Obtain dynamically IP Subsystem e P address e Subnet mask e Default gateway Modem Feature 9 8 gt Modem Configuration gt Modem e Enable disable modem Administrator Access gt Modem System Feature PROFILE Administration gt Utilities gt System e Region Reset gt Cold Reset 3 Telephony Services Telephony startup Feature STARTUP Administration gt Utilities gt Telephony Startup Template Reset gt Cold Reset e Start DN Telephony Services Voice mail Feature 983 Configuration gt Voice Mail Startup e Attendant DN Applications gt Voice Messaging Call Center e Ulstyle e Language e From Line e To Line e Number of rings User account e Numeric ID Feature 9 8 gt User Accounts Configuration gt Administrator Access gt View by Accounts User Account N0027152 01 Chapter 12 Configuring the BCM50 system 125 Startup parameters overview The startup parameters are the remaining required parameters that cannot be configured using Telset Administration These parameters must be configured using Ele
194. rd dar een 195 Tole move me Bianka Moe 196 TO remove the roer GaN nee 197 Teinsent ihe new hard IBM saanunna nin ena ie Ae a Ea AiAi 198 To ineen DE new Rasen 200 TO insert ine new router ai 201 To lS Tie main Unii CaS Erered E a 201 WASTAGE INe CAE aarian enie aana E EASA ERSO RA NESA RAISSES NASSAR 203 Te return the BCMSO system to operallan a aa 203 BCMS50 Installation and Maintenance Guide 8 Task List N0027152 01 Contents Regulatory Information 2 22 5 ccc cccisasdeeas a aan ned 17 North American regulatory information 200 cece eee 17 Canadian NOICE serdoia ini ee A a EER E Rede 17 Federal Communications Commission FCC Notice 000 18 Ringer Equivalence Number REN 2 0002 cece eee eens 18 EMGEMGIFCG Fa ie acspecstue rer ee LES Ea 18 Inparant safety NGUUCIONS an 19 SAY vuusrn anhand inneren 20 Enhanced 911 comfiguration ae as nee an u 21 Radio frequency interference 2222 H Hanne nennen nenn 21 Telecommunication registration H22serr essen ees 21 International regulatory information 0 600 eee nenn 22 DIY ceseecu See ee ersehen 23 Additional safety information 0 c eee eee eee 23 ITU Standardization compliance ur us san wane seed eS hae won Raw e 24 Chapter 1 Getting started with BCM50 000 cece eee eee eee 25 ADUNO OUO i ee nee re ar ere re ees rt 25 FUD ER EN EEE EURE oda Meanie te ah neu ea wed x 2
195. rd is common to Asia and North America The A law companding standard is common to Europe Central and Latin America and the United Kingdom Table 52 Companding law by region Companding Region law p law e Caribbean e Hong Kong e North America e Australia e Germany e Italy e Sweden Adaw CALA e Global e Norway e Switzerland Denmark e Holland e PRC e United Kingdom e Spain Regional media bay module availability Some of the media bay modules are customized for a specific type of line and are not available to all regions Table 53 provides a list of regions and the type of modules that can be used within the related area Table 53 Media bay module availability by region Sheet 1 of 2 Region DSM 16 ASM8 4x16 BRI DTM GATM DSM 32 ASM8 GASM Australia v v v v Caribbean v v v v CALA v v v v v Denmark v y v Germany v4 v v Global v v v v v Holland v v v BCMS50 Installation and Maintenance Guide 232 Appendix K System region attributes Table 53 Media bay module availability by region Sheet 2 of 2 Region DSM 16 ASM8 4x16 BRI DTM GATM DSM 32 ASM8 GASM Hong Kong v v s v Italy v v v North America v v v v v v Norway v vA v PRC v v v v Spain vA v v Sweden s v v Switzerland v v y United Kingdom v v v v v Note The ASM8 is available in North America only Regional PRI line protocol support Table 54 shows th
196. re auxiliary equipment proceed to Connecting an external paging system on page 108 or Connecting an auxiliary ringer on page 107 e If you are finished adding auxiliary equipment proceed to Next step on page 112 To connect the cables to the wiring field card optional 1 8 Plug the RJ 21 end of the cable assembly into the RJ 21 telephony connector The cable is now permanently connected to the RJ 21 telephony connector Remove the terminal block from the WFC a Slide a small flat screwdriver into the rectangular opening at the back of the terminal block b Pry the terminal block such that the top rotates forward and the block comes free You make the connections to the terminal block while it is removed from the header Use a small slotted screwdriver to unscrew the wire hole screws on top of the terminal block Insert the bare wire ends 4 or 6mm in the appropriate holes on the sides of the terminal block Tighten the screws to hold the wires in place Re install the terminal block on the header of the WFC Connect the remaining wires digital telephones analog telephones and analog trunks to the WEC The 8 pin modular jacks on the WFC accept RJ 45 or RJ 11 modular plugs Connect cables to the main unit as required To connect the cables to the patch panel optional 1 2 Plug the RJ 21 end of the cable assembly into the RJ 21 telephony connector Plug the other end of the cable assembly into
197. rnational non North American users might require the power supply 3 gt adapter cord to connect the power supply to the special power bar Refer to the Appendix System region attributes on page 229 for more information Figure 44 on page 101 shows how to connect the UPS N0027152 01 Chapter 9 Connecting the cables to the BCM50 system 101 Figure 44 Connect a UPS UPS Main unit oa ee gis iy USB cable Power supply If your BCMSO system does not have a UPS proceed to To connect a power supply without a UPS To connect a power supply using a UPS 1 N Oo o fF W Mount the UPS within 1 5 meters 5 feet of the BCM50 units The UPS must be close enough to the BCMS50 units that the power supply can be connected to both the UPS and the BCMSO units Plug one end of the USB cable into the USB port on the UPS For information about the location of the ports on the UPS refer to the UPS documentation Plug the other end of the USB cable into the USB hub Plug one end of the second USB cable into the USB hub Plug the other end of the second USB cable into the USB port on the main unit Plug the UPS power cord into the ac power source wall outlet Proceed to Connecting the lines and extensions on page 102 To connect a power supply without a UPS Unpack the new power supply Check the power su
198. rovided neither this License nor any rights acquired by CUSTOMER through this License are assignable Any attempted assignment of rights and or transfer of licensed software not specifically allowed shall be void and conclusively presumed a material breach of this License If NORTEL NETWORKS i claims a material breach of this License and ii provides written notice of such claimed material breach to CUSTOMER and iii observes that such claimed material breach remains uncorrected and or unmitigated more than thirty 30 days following CUSTOMER s receipt of written notice specifying in reasonable detail the nature of the claimed material breach then CUSTOMER acknowledges that this License may be immediately terminated by NORTEL NETWORKS and CUSTOMER further acknowledges that any such termination shall be without prejudice to any other rights and remedies that NORTEL NETWORKS may have at law or in equity EXPRESS LIMITED WARRANTIES FOR ANY ITEM OF LICENSED SOFTWARE IF ANY WILL BE SOLELY THOSE GRANTED DIRECTLY TO CUSTOMER BY DISTRIBUTOR OTHER THAN AS SET FORTH THEREIN THIS LICENSE DOES NOT CONFER ANY WARRANTY TO CUSTOMER FROM OR BY NORTEL NETWORKS THE LICENSED SOFTWARE IS PROVIDED BY NORTEL NETWORKS AS IS AND WITHOUT WARRANTY OF ANY KIND OR NATURE WRITTEN OR ORAL EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE THIS LIMITATION OF WARRNATIES WAS
199. rs which include e Configuring the initial parameters on page 135 e Configuring the startup parameters on page 137 Refer to the BCM50 Administration Guide N0016868 for more information on how to use Element Manager Figure 54 shows an overview of using Element Manager to set the basic parameters Figure 54 Overview of using Element Manager Use Bement Manager to set the basic parameters Configure the initial parameters Configure the startup parameters BCMS50 Installation and Maintenance Guide 134 Chapter 14 Using Element Manager to set the basic parameters Accessing the BCM50 system Use the following procedures to access the BCM50 system through the OAM port To download and install Element Manager 1 Connect one end of the Ethernet cable to the OAM port on the main unit and connect the other end to the Ethernet port on your computer The DHCP enabled computer is assigned IP address 10 10 11 2 255 255 255 252 Open a web browser and enter the IP address 10 10 11 1 BCM50 OAM port IP address The Enter Network Password dialog box opens Enter the following username and password Username nnadmin Password PlsChgMe Click Ok The Welcome to BCM50 web page opens From the Welcome to BCM50 web page click Administrator Applications The Administrator Applications page opens From the Administrator Applications page click BCM50 Element Manager The Element Manager pa
200. s BCMS50 Installation and Maintenance Guide 98 Chapter 9 Connecting the cables to the BCM50 system Refer to the following sections for information on connecting the cables to the BCMS50 system e Connecting the expansion unit e Connecting the power supply on page 100 e Connecting the lines and extensions on page 102 e Connecting the auxiliary equipment on page 107 Connecting the expansion unit The expansion unit connects to the main unit through the expansion ports on the front of the units Figure 42 shows the location of the expansion ports on the BCM50 main unit and the expansion unit Figure 42 Expansion ports Main unit Expansion LAN Expansion LAN port 2 port 3 DSM16 a Eee 2 Expansion port Note The expansion unit connected to expansion LAN port 2 on the main unit is gt designated as Expansion 1 in Element Manager while the expansion unit connected to expansion LAN port 3 is designated as Expansion 2 Use this information to configure the correct media bay module MBM in Element Manager see Configuring the media bay module on page 150 If your BCM50 system does not have an expansion unit proceed to Connecting the power supply on page 10
201. s Select Feature 9 8 from a two line display telephone Enter the following user ID and password User ID SETNNA Password CONFIG The numerical values of the user ID and password are 738662 and 266344 respectively Press NEXT to scroll through the menu and select Feature Codes Press OK Press NEXT to scroll through the list and do one of the following a Ifyou want to enter keycodes to activate features select Feature List e Press SHOW to view the available features e Use the soft keys to activate features for your system b Ifyou want to modify existing keycodes select Keycode e Press SHOW to view the keycodes e Use the soft keys to modify existing keycodes for your system Refer to the BCM50 Keycode Installation Guide N0016865 for details on how to retrieve and enter the keycodes for your system To configure the IP address Select Feature 9 8 from a two line display telephone Enter the following user ID and password User ID SETNNA Password CONFIG The numerical values of the user ID and password are 738662 and 266344 respectively Press NEXT to scroll through the menu and select IP Address N0027152 Chapter 13 Using Telset Administration to set the basic parameters 129 Press OK Press CHNGE to modify the IP settings The display screen shows if DHCP is enabled or disabled 6 Doone of the following a If DHCP is currently enabled e Press DIS to disable DHCP You have the option to modif
202. s or similar organization if Radio or TV broadcasts are transmitted through the Music On Hold or Background Music features of this telecommunication system Nortel hereby disclaims any liability arising out of the failure to obtain such a license Safety Business Communications Manager 50 BCMS50 equipment meets all applicable requirements of both the CSA C22 2 No 60950 and UL 60950 Edition 3 A Danger Risk of shock Read and follow installation instructions carefully Ensure the BCM50 is not powered and that all telephone data cables are removed prior to opening the BCM50 unit in the field If installation of additional hardware and or servicing is required disconnect all telephone cable connections prior to unplugging the BCM50 modules Ensure the BCM50 is connected to a wall outlet with a third wire protective earth connection prior to connecting any telecommunications cables to the BCM50 main unit or expansion units N0027152 01 Regulatory information 21 Caution Only qualified persons should service the system The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment To min
203. s from the analog device to the CO nenn 121 Configuring the BCM50 system 20 0 cece eee eee eee 123 Using Telset Administration to set the basic parameters 127 To enterihe KEY GONE S soc euere 128 BCMS50 Installation and Maintenance Guide 6 Task List THE Gara Wai De FAR 128 POI Pe GS ae Re an 129 RER TEN ee eek 129 To select the telephony startup template and startDN 44s4snns nennen nennen 130 TIERE nee Be 130 Tocreato TAlsel usor AGCOUN S an 130 Using Element Manager to set the basic parameters 133 To download and install Element Manager cccccesseeceeeeeseeeeeeeeeseeeeeenenseeneetens 134 To connetto the BOMO System ae 134 Toone DENO a 135 To coniioure the IF Subsyste M ercana Dane TE 135 To oom rS e Mo 21 haaa 136 To configure the start up template for telephony Services 136 To MAE VIREN een 136 To emer a name for your Nee gie 137 To configure the date and time settings 138 Te gone DHOP Server sata ne ees 138 Tocmai IP PION ea 139 Te contione SNMP SaO S ua 140 Te configure SNMP community Ehingen 140 To configure the SNMP manager let na 141 Tonede USSF SGC UNE ee 141 Using the Startup Profile to configure parameters 143 To download the Startup Profile template 22204444400442400nnnnnonnnnnnnnnnnnannnannnnn 145 To customize a Startup Profile for your system 2uus2240nnnnnnnnnannnnnnnnn
204. s working but there is an operational problem such as e no link to main unit is detected e frame alignment is lost on messages from the main unit e bandwidth not allocated e MBM is in maintenance state e MBM is in download state GASM GATM4 GATM8 Blinking Blinking The MBM has power but there is a hardware problem such as e partial failure of power converter e thermal overload e fan failure On On The MBM is ready to operate The following MBMs have additional LEDs e DTM LEDs on page 65 e BRIM LEDs on page 66 N0027152 01 Chapter 3 Viewing the BCM50 system LEDs 65 DTM LEDs The DTM has additional LEDs that are not on most other MBMs Figure 25 on page 65 shows the location of the DTM LEDs Figure 25 DTMLEDs Status LED In service LED Loopback test LED Receive LEDs Transmit LEDs pty pp 22 Ba Power LED DTIM e Paco Table 14 describes the functions of the DTM LEDs Table 14 DTM LED functions LED Status Descriptions Power Refer to Media bay module LEDs expansion units only for details Status _ Refer to Media bay module LEDs expansion units only for details In service Flashing The T1 ETSI or PRI trunks are out of service because a loopback test is running or the DTM is initializing Loopback test On A continuity loopback test is running Receive alarm On A proble
205. sages Example Set Trap Monitor Filters FEATURE Indicates that you press the button with the coordinating icon on HOLD whichever set you are using RELEASE Related publications Related publications are listed below To locate specific information you can refer to the Master Index of BCM50 Library BCM50 Core Guides BCM50 Keycode Installation Guide N0016865 BCMS0 Administration Guide NO016868 BCMS0 Installation amp Maintenance Guide N0027152 BCM350 ISDN Device Installation amp Configuration Guide N0027268 BCM350 IP Telephone Installation and Configuration Guide N0027269 BCMS0 Device Configuration Guide N0027146 BCM5S0 First Time Installation and Configuration Guide N0027149 BCMS50 Installation and Maintenance Guide 30 Chapter 1 Getting started with BCM50 BCMS50 LAN CTE Configuration Guide N0027154 BCMS0 Networking Configuration Guide N0027156 BCM5S0 System Overview N0027157 BCM5S0 Analog Device Installation and Configuration Guide N0035159 BCMS0 Telset Administration Guide N0027176 BCMS5S0 Unified Messaging Installation and Maintenance Guide N0027179 BCM5S0a Integrated Router Configuration Guide N0027181 BCM50e Integrated Router Configuration Guide N0027182 BCM50 Call Detail Recording Guide N0027926 BCM350 Digital Telephone Installation and Configuration Guide N0027330 BCMS0 Telephone Features User Guide N0027160 CallPilot and Call Center Guides
206. se station that connects up to three digital station ports on the BCMS0 system providing a radio interface for three cordless handsets The cordless handsets register to the base station which transfers the call over the telephone lines connected to the system The handsets are configured to emulate the T7316 M7310 telephone features This system is most suited to small to medium office environments set up in an open fashion T7406 cordless telephones use the DNs for the ports on the station module that is connected to the base station They are digital sets and use M7310 T7316 as an operational model BCM50 Installation and Maintenance Guide 116 Chapter 10 Installing telephones and peripherals N0027152 01 117 Chapter 11 Installing the analog terminal adapter This section provides installation instructions for the analog terminal adapter 2 ATA2 or ATA The ATA2 connects a standard analog voice device or data communication device to the BCM50 system through a digital station module Examples of analog voice devices are analog telephones and answering machines Examples of analog data communication devices are modems and fax machines The ATA2 provides on premise service only protected plant wiring only Refer to the following sections for information on installing an ATA2 e Configuration overview e Installing the ATA on page 118 e Configuring the ATA on page 121 Refer to Table 5 on page 45 fo
207. sed by the external DHCP server BCM50a or BCM50e with integrated router By default the BCM50a main unit or BCM50e main unit is configured with a dynamic IP address meaning that it requests an IP configuration from a DHCP server Since the integrated router has a DHCP server this DHCP server responds to the request By default the router LAN IP address is 192 168 1 1 and the IP address assigned to the BCM50 system is the first IP address in the DHCP pool If the DHCP pool started at 192 168 1 190 then the BCMS0 is 192 168 1 190 even though the router is 192 168 1 1 So the BCMS50 system receives the IP address 192 168 1 2 subnet mask is 255 255 255 0 from the DHCP server on the integrated router The DHCP server on the integrated router supplies the information primary and secondary TPS server information VLAN ids to the IP Phones enabling them to connect to the BCMSO If the IP address of the integrated router is changed then the IP address reserved for the BCMS0 is automatically changed The DHCP server on the integrated router automatically updates the S1 and S2 IP address N0027152 01 Chapter 4 Determining DHCP server configuration and IP address 69 To disable the DHCP server on the main unit From the Configuration tab click the Data Services folder to expand it Select DHCP Server from the Data Services folder Select the General Settings tab It is normally selected by default A OO N Select Disabled fro
208. sers should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician International regulatory information The CE Marking on this equipment indicates compliance with the following This device conforms to Directive 1999 5 EC on Radio Equipment and Telecommunications Terminal Equipment as adopted by the European JS Parliament And Of The Council This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Hereby Nortel declares that BCM50 units with Model No NT9T61XX NTIT62XX NT9T64XX and NT9T65XX are in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Information is subject to change without notice Nortel reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant This equipment has been tested and found to comply with the European Safety requirements EN 60950 and EMC requirements EN 55022 Class A and EN 55024 These EMC limits are designed to provide reasonable protect
209. set switch ar s Awaiting Level 2 reset system proceeds to Wait five seconds Flashing red Flashing red confirmation Nortel factory mode do 4 not use System performs Level 2 reset All configuration Solid red Solid red programming and Do not press reset 5 Press reset switch software updates switch system boots erased normally System has rebooted Solid green Solid green and is ready for user action N0027152 01 Chapter 19 Replacing the BCM50 system components 167 Chapter 19 Replacing the BCM50 system components This section provides an overview of how to replace the BCMS50 system components Figure 63 shows the steps required to replace the BCMS50 system components Figure 63 Overview of replacing the BCM50 system components Replace BCNHO components Replace the media bay module Replace the Replace main unit expansion units asian tg ii dis onsen Replace the fan Replace the power supply Refer to the following chapters for information on replacing the BCM50 components e Replacing a power supply on page 169 e Replacing a main unit on page 173 e Replacing a media bay module on page 179 e Replacing an expansion unit on page 183 e Replacing an internal component on page 189 BCM50 Installation and Maintenance Guide 168 Chapter 19 Replacing the BCM50 system components N0027152 01 Cha
210. stall the BCM50 main unit e Installing the BCM50 unit on the rackmount shelf on page 81 e To install the BCM50 unit on the wallmount bracket on page 86 e To install the BCM50 unit on a desktop or shelf on page 89 N0027152 01 Chapter 24 Replacing an internal component 203 To connect the cables a fF OO N Rotate the power supply retention clip so that the power supply jack is clear Connect the power supply cord to the main unit Rotate the power supply retention clip to lock the power supply cord in place If the system has a UPS connect the USB cable to the USB port on the main unit If the system uses the external Music Source port connect the music source cable to the Music Source port on the main unit Connect the expansion cables or LAN cables to the expansion ports on the main unit For expansion cables make sure you connect the cables to the expansion ports from which they were removed This ensures the same line and extension numbering If the main unit is a BCM50a or BCM50e connect the Ethernet cable or ADSL line to the WAN port and the Ethernet cables to the Router card LAN ports N Warning Leakage currents You must connect the power cord to a grounded outlet before connecting the telephony and data networking cables to the system 11 Connect the Ethernet cable to the LAN port Connect the 25 pair cable to the RJ 21 telephony connector on the front of the main unit Secure the
211. status LEDs on page 59 for a detailed description of the LED states If this system has an expansion unit check the Power and Status LEDs on the MBM in the expansion unit Both LEDs should be solid green If either LED is not solid green there is a problem with the MBM or the expansion unit Refer to Media bay module LEDs expansion units only on page 64 for a detailed description of the LED states If this system has a second expansion unit check the Power and Status LEDs on the second MBM Use Element Manager to restore the programming For information about restoring system programming refer to the BCM50 Administration Guide N0016868 Set the basic configuration parameters Refer to Configuring the BCM50 system on page 123 for more information BCMS50 Installation and Maintenance Guide 182 Chapter 22 Replacing a media bay module N0027152 01 Chapter 23 Replacing an expansion unit 183 Chapter 23 Replacing an expansion unit This chapter describes the procedure for replacing an expansion unit Figure 68 shows an overview of replacing an expansion unit Figure 68 Overview of replacing an expansion unit Replace an expansion unit Disconnect the cables Remove the expansion unit from the wallmount bracket Remove the expansion unit from the rackmount shelf Remove the expansion unit from the desktop Remove the media bay module from the expansion unit Insert th
212. status LEDs indicate the following A blinking power LED indicates a user input window the BCMS0 system is waiting for user input A solid red power LED indicates extreme action has been requested caution urged A solid status LED any color indicates level of reset action Level 1 is yellow Level 2 is red A blinking status LED indicates interim state trying to establish user request A solid status LED indicates confirmation of user selection power LED has priority To perform a Level 1 and Level 2 reset The router configuration of a BCM50a or BCMS0e is not affected by a Level 1 reset To reset the router configuration use Element Manager to perform a soft reset on the router Refer to Figure 62 on page 165 or follow the sequence in Table 32 on page 166 and Table 33 on page 166 to perform a Level 1 and Level 2 reset N0027152 01 Chapter 18 Testing basic BCM50 functionality 165 Figure 62 Level 1 and Level 2 reset sequence Reset query state Level 2 reset pending Perform level 1 reset JOU puoses Ol e v yosa ssaid jou og Jowy puodes Q 3 a SX I 15 System is ready System reboots Reset request cancelled Note 1 In the reset confirm S stem is read steps the lower LED flashes x faster than the upper LED Note 2 All times in this figure are approximate BCMS50 Installation and Maintenance Guide 166 Chapter 18 Te
213. sting basic BCM50 functionality Table 32 Level 1 reset Step User action Power LED Status LED System state Alternative user action Solid yellow Solid yellow Power self test No action system 1 Boot the system Solid yellow Off Power self test PA Flashing yellow Solid yellow Ready for reset input Do not press reset Press reset switch Solid red Flashing yellow Request Level 1 reset switch system boots 2 normally od Press reset switch Wait five seconds Flashing red Flashing yellow AWaiting beveli reset system proceeds to 3 confirmation A N System performs Level 1 reset Solid red Solid yellow All configuration Do not press reset 4 Press reset switch programming erased switch system boots System has rebooted normally Solid green Solid green and is ready for user action Table 33 Level 2 reset Step User action Power LED Status LED System state Alternative user action Solid yellow Solid yellow Power self test No action system 1 Boot up the system Solid yellow Off Power self test nano Flashing yellow Solid yellow Ready for reset input Do not press reset Press reset switch Solid red Flashing yellow Request Level 1 reset switch system boots 2 normally A He nn Do not press reset g f Solid red Flashing red Request Level 2 reset switch system remains seconds or e first in Level 1 reset state 3 button press Press re
214. t has been set up connect the BCM50 system and the analog device to the ATA2 then connect the power see Figure 48 Figure 48 ATA2 top view Lime jack Terminal jack Power supply connector receptacle Figure 49 shows the pinouts for the connection cables N0027152 01 Chapter 11 Installing the analog terminal adapter 119 Figure 49 ATA2 pin outs Line jack Terminal jack TCM Ring B Lead TCM Tip A Lead r Vay The TCM input is not polarity sensitive To connect the ATA2 Connect one end of a line cord to the ATA2 terminal jack Connect the other end to your telephone modem or fax Connect one end of a line cord to the ATA2 line jack Connect the other end to an available station port on the BCM50 system a A oa N For a 120 V or 230 V system plug the DIN connector of the power supply cord into the power supply connector receptacle Plug the adapter into a standard ac outlet Caution In North America the ATA2 must be powered from a Class 2 power source that is UL and CSA approved In Europe the ATA2 must be powered from a Class II power source that is CE marked Mounting the ATA2 After the ATA2 is correctly connected you can mount the unit on a wall as described in this section To mount the ATA2 on a wall When using 0 5 mm wire 24 AWG select a location within 800 m 2600 ft of the B
215. t is facing up N0027152 01 Chapter 24 Replacing an internal component 193 3 Remove the three case screws indicated by A from the back of the unit Refer to Figure 71 for the location of the screws Figure 71 BCM50 case screws screws 4 Turn the BCM50 unit over so that the top of the unit is facing up 5 While holding the bottom of the BCM50 case slide the top of the case back to disengage the locking clips see Figure 72 on page 194 BCM50 Installation and Maintenance Guide 194 Chapter 24 Replacing an internal component Figure 72 Remove the top of the case Lift the top of the case off of the BCM50 unit Continue with the next step Removing an internal component Removing an internal component Use one of the following procedures to remove the component e To remove the hard disk on page 195 e To remove the fan on page 196 e To remove the router card on page 197 Warning Protect the hardware components against damage from electrostatic discharge Always wear a ground wriststrap before you handle components Always place the components in static free container N0027152 01 Chapter 24 Replacing an internal component 195 To remove the hard disk Caution Do not use an electric or magnetized screwdriver near the hard disk You
216. t on the expansion unit is connected to the internal Ethernet switch on the main unit You can use the expansion unit LAN port to connect an additional device to the LAN Power connector A barrel connector jack used to connect the power supply to the expansion unit Retention clip mounting hole A small hole into which you insert the retention clip The retention clip secures the power connector to the unit Expansion port An RJ 45 jack used to connect the expansion unit to the main unit Ejector The ejector is used to remove the media bay module from the expansion unit MBM bay A slot into which you install an MBM N0027152 01 Chapter 2 Introducing the BCM50 hardware 39 To connect an MBM to the BCMS0 system you must install the MBM in the expansion unit then connect the expansion unit to the main unit See Installing an expansion unit on page 91 for more information on installing a expansion unit Warning Make sure the power supply to the expansion unit is disconnected A before inserting or removing a media bay module MBM The supplied Ethernet cable shielded connects the expansion port on the expansion unit to one of the two expansion ports on the BCM50 main unit see Figure 5 Expansion unit 1 is mapped to buses 5 6 port2 while expansion unit 2 is mapped to buses 7 8 port 3 Figure 5 Expansion unit and expansion connectors Expansion unit 1 Main unit Expansion unit 2
217. tal telephone 226 20 Ring Slate Yellow 46 Tip Violet Blue 21 Digital telephone 225 21 Ring Blue Violet 47 Tip Violet Orange 22 Digital telephone 224 22 Ring Orange Violet 48 Tip Violet Green 23 Digital telephone 223 23 Ring Green Violet 49 Tip Violet Brown 24 Digital telephone 222 24 Ring Brown Violet 50 Tip Violet Slate 25 Digital telephone 221 25 Ring Slate Violet N0027152 01 Appendix B LAN ports wiring chart 207 Appendix B LAN ports wiring chart All BCM50 units have LAN ports as follows e The BCM50 has three LAN ports e The BCM50a has six LAN ports e The BCM50e has six LAN ports e The expansion unit has one LAN port Figure 80 shows the LAN ports on the BCM50 units Figure 80 LAN ports on the BCM50 units BCM50 Expansion unit gt BCMSO d I Fs eo m BCM50a BCM50e BCM50e pre eal lt 4 t ao ii 87654321 LAN port pin out BCM50 Installation and Maintenance Guide 208 Appendix B LAN ports wiring chart Table 35 lists the wiring details for the LAN por
218. techniques employed therein In order to maintain the trade secret status of the information contained within the licensed software the licensed software is being delivered to CUSTOMER in object code form only NORTEL NETWORKS or any of its suppliers holding any intellectual property rights in any licensed software and or any third party owning any intellectual property rights in software from which the licensed software was derived are intended third party beneficiaries of the License All grants of rights to use intellectual property intended to be accomplished by this License are explicitly stated No other grants of such rights shall be inferred or shall arise by implication CUSTOMER warrants to NORTEL NETWORKS that CUSTOMER is not purchasing the rights granted by this License in anticipation of reselling those rights CUSTOMER shall e Hold the licensed software in confidence for the benefit of NORTEL NETWORKS and or NORTEL NETWORKS suppliers using no less a degree of care than it uses to protect its own most confidential and valuable information and e Keep a current record of the location of each copy of licensed software made by it and e Install and use each copy of licensed software only on a single CPU at a time for this purpose single CPU shall include systems with redundant processing units and e Affix to each copy of licensed software made by it in the same form and location a reproduction of the copyright no
219. terminal adapter 2 ATA2 if connecting analog equipment to a digital extension line e uninterruptable power supply UPS e USB hub required if the system uses a UPS BCM50 Installation and Maintenance Guide 78 Chapter 6 Checking the installation prerequisites Other hardware and tools You need the following equipment to install a BCM50 unit mounting hardware either a rackmount shelf a wallmount bracket per unit or four rubber feet per unit Phillips screwdriver 2 flat blade screwdriver pliers antistatic grounding strap punch down tool surge protector recommended cables 25 pair cable with right feeding female RJ 21 connectors 3 5 mm mono audio jack for external music source N0027152 01 79 Chapter 7 Installing the main unit This section describes how to install the main unit You can install the main unit in an equipment rack on a wall or on a desktop Figure 28 shows the steps required to install the main unit Figure 28 Overview of installing the main unit Install the main unit Ara you using rack wall or desktop mount Unpack the main unit Rack Desktop Wall Mount the shelf in Mount the wall the rack bracket Install the unit in Install the unit on Install the unit in the shelf the desk top the bracket Secure the power Secure the power Secure the power supply supply supply Install WFC or patch panel optional Connect the cables to the BCNHO
220. the clips on the main unit Lift the unit off of the top of the main unit Lift the main unit off of the table and set it on a flat clean static free surface Continue to the next step To install the BCM50 unit on a desktop or shelf on page 89 Installing the new main unit Use one of the following procedures to install the new BCM50 main unit Installing the BCM50 unit on the rackmount shelf on page 81 To install the BCM50 unit on the wallmount bracket on page 86 To install the BCM50 unit on a desktop or shelf on page 89 After installing the new BCMS50 main unit proceed to the procedure To connect the cables To connect the cables a fF OND Insert the power supply retention clip into the new main unit Rotate the power supply retention clip so that the power supply jack is clear Connect the power supply cord to the main unit Rotate the power supply retention clip to lock the power supply cord in place Connect to ac power source a Ifthe system has a UPS connect the USB cable to the USB port on the main unit and plug the UPS power cord into the ac power source wall outlet b Ifthe system does not have a UPS plug the power supply cable into the ac power source wall outlet If the system uses the external Music Source port connect the music source cable to the Music Source port on the main unit Connect the expansion cables or LAN cables to the expansion ports on the main unit For exp
221. the patch panel header The cable locks in place Remove the terminal block from the patch panel a Slide a small flat screwdriver into the rectangular opening at the back of the terminal block b Pry the terminal block such that the top rotates forward and the block comes free You make the connections to the terminal block while it is removed from the header Use a small slotted screwdriver to unscrew the wire hole screws on top of the terminal block Insert the bare wire ends 4 or 6mm in the appropriate holes on the sides of the terminal block BCMS50 Installation and Maintenance Guide 112 Chapter 9 Connecting the cables to the BCM50 system Tighten the screws to hold the wires in place Re install the terminal block on the patch panel Connect the wires digital telephones analog telephones and analog trunks to the patch panel 9 Connect cables to the main unit as required Next step After you have connected the cables to the BCM50 system you can configure the initial parameters Refer to Installing telephones and peripherals on page 113 for information about configuring these parameters N0027152 01 113 Chapter 10 Installing telephones and peripherals This section describes how to install telephones and peripherals You can add telephones and peripherals before or after you initialize your system Telephone configuration is determined by which station media bay module MBM you are usi
222. the three screws to secure the WFC in place 6 Proceed to To connect the cables to the wiring field card optional on page 111 N0027152 01 Chapter 7 Installing the main unit 89 Installing the BCM50 unit on a desktop or shelf To mount a BCM50 unit on a desktop or shelf attach the supplied rubber feet to the bottom of the unit If the BCM50 system includes additional units you can set the additional units beside or stack them on top of the first unit If you are mounting the additional units beside the first unit attach the supplied rubber feet to the bottom of each unit If you are stacking the additional units on top of the first unit mount each unit into the tabs on top of another unit Caution Refer to Checking the installation prerequisites on page 75 for acceptable environmental conditions before selecting a location for the BCM50 system Note To keep the BCM50 unit operating at the optimal internal temperature keep the top sides and rear clear of obstructions and away from the exhaust of other equipment Do not place any objects except other BCM50 units on top of the main unit To install the BCM50 unit on a desktop or shelf To install the BCM50 unit on a desktop or shelf 1 Insert the power supply retention clip into the BCM50 unit 2 Attach the four self adhesive rubber feet to the bottom of the BCM50 unit by peeling off the paper backing and placing the feet on the unit as indicate
223. ther This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate Do not attempt to repair this equipment If you experience trouble write for warranty and repair information USA Canada Nortel Nortel Repair Service Centre 30 640 Massman Drive 30 Norelco Drive Nashville TN USA Weston Ontario Canada 37210 M9L 2X6 For warranty and repair service outside the USA or Canada please contact your distributor Canadian Notice The Industry Canada designation identifies certified equipment This certification means that the equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction BCM50 Installation and Maintenance Guide 18 Regulatory information Federal Communications Commission FCC Notice FCC registration number This telephone equipment complies with Part 68 Rules and Regulations of the FCC for connection to the Public Switched Telephone Network Your connection to the Public Switched Telephone Network must comply with these FCC rules e Before installing this equipment users should ensure that it is permissible to be connected to the
224. tices trademarks and all other proprietary legends and or logos of NORTEL NETWORKS and or NORTEL NETWORKS suppliers appearing on the original copy of such licensed software delivered to CUSTOMER and retain the same without alteration on all original copies and e Issue instructions to each of its authorized employees agents and or representatives to whom licensed software is disclosed advising them of the confidential nature of such licensed software and to provide them with a summary of the requirements of this License and e Return the licensed software and all copies through an Authorized Distributor to NORTEL NETWORKS at such time as the CUSTOMER chooses to permanently cease using it CUSTOMER shall not e Use licensed software i for any purpose other than CUSTOMER s own internal business purposes and ii other than as provided by this License or e Allow anyone other than CUSTOMER s employees agents and or representatives with a need to know to have physical access to licensed software or e Make any copies of licensed software except such limited number of object code copies in machine readable form only as may be reasonably necessary for execution or archival purposes only or e Make any modifications enhancements adaptations or translations to or of licensed software except as may result from those CUSTOMER interactions with the licensed software associated with normal use and explained in the associated d
225. ts Site telephony wiring requirements on page 76 System equipment supplies and tools on page 77 Environmental requirements Ensure you meet the installation environmental requirements The installation area must be a minimum of 4 m 13 ft from equipment such as photocopiers electrical motors and other equipment that produces electromagnetic radio frequency and electrostatic interference within 1 5 m 5 ft of a three wire grounded electrical outlet clean free of traffic and excess dust dry and well ventilated within the temperature ranges of 5 C and 50 C 40 F and 120 F between 20 and 80 non condensing relative humidity structurally strong enough and with enough space to support the BCM50 units a minimum of 46 cm 18 in from the floor gt Note The installation area must be of sufficient height from the floor to prevent water damage Electrical requirements Ensure you meet the following electrical requirements Power must be supplied from a non switched unobstructed outlet within 1 5 m 5 ft of the BCM50 units The supplied power must be a dedicated 110 V to 120 V ac nominal or 220 V to 240 V ac nominal 50 60 Hz 15 A minimum service with a third wire safety ground The third wire safety ground provides shock protection and prevents electromagnetic interference BCM50 Installation and Maintenance Guide 76 Chapter 6 Checking the installation prerequisites Dange
226. ts Table 35 LAN port wiring Pin Signal 1 Receive Data Rx Receive Data Rx Transmit Data Tx No connection No connection Transmit Data Tx No connection OIirN OD a AJOJN No connection N0027152 01 Appendix C WAN ports wiring chart 209 Appendix C WAN ports wiring chart Two BCMS50 main units the BCM50a and the BCMS50e have a Router card On the BCMS50a the WAN port is an RJ 11 port On BCM50e the WAN port is an RJ 45 port Figure 81 shows the WAN ports for the BCM50a and BCMS0e Figure 81 BCM50 WAN ports BCM50a WAN port LAN ports CJ wa BCM50a g 3 En a a poa 5 5 u a amp le BLAUE 19 VDC F a Pem a D a5 a 50 RJ 11 pin out BCM50e WAN port LAN ports BCM50e BE nn y 87654321 Jo LUHEHNEEN N ee m if RJ 45 pin out Table 36 and Table 37 on page 210 list the wiring details for the WAN ports Table 36 RJ 11 WAN port wiring Pin Signal No connection No connection Ring Tip No connection ol P oOIm No connection BCMS50 Installation and Maintenance Guide 210 Appe
227. unit An emergency gt telephone can only be connected to an expansion unit with a caller ID trunk module CTM global analog trunk module GATM You can use the emergency telephone to make calls when there is no power to the BCM50 system To install an emergency telephone on the BCM50 system connect a single line analog telephone to the auxiliary port on the CTM GATM When you make a call from the emergency telephone the auxiliary port uses the telephone line connected to the line 1 port of the CTM GATM TIP You can connect an emergency telephone to every CTM installed on your BCM50 system To install the emergency telephone 1 Connect a single line analog telephone to the auxiliary port on the CTM 2 Connect an analog PSTN line cable to the line 1 port of the CTM N0027152 01 Chapter 10 Installing telephones and peripherals 115 Installing IP Phones The BCMS50 system supports IP Phones 2001 2002 and 2004 and the IP Softphone 2050 The system can be set to automatically assign DNs to the IP Phones The auto assign feature assigns DNs starting at 353 to 322 If you choose to manually assign DNs choose DNs from 322 to 353 if possible Ensure that the DN type in each DN record is set to IP telephony For details about configuring DN records for the IP telephones refer to the IP Telephone Installation and Configuration Guide Installing T7406 cordless systems The T7406 cordless system consists of a ba
228. unit 87 Figure 34 Attach the BCM50 unit to the wallmount bracket 4 Press the unit against the wallmount bracket and slide the unit down until it clicks in place 5 Slide the wallmount lock to the left lock position See Figure 35 Figure 35 Wallmount lock in lock position Use the supplied screw to secure the wallmount lock in position Repeat steps 1 to 6 for each additional BCM50 unit you are installing Install the BCM50 power supply using a method appropriate for your environment The power supply must be within 1 5 m 5 feet of the BCM50 unit and within 1 5 m 5 feet of the ac power outlet wall outlet or UPS BCMS50 Installation and Maintenance Guide 88 Chapter 7 Installing the main unit 9 Repeat step 8 for each BCM50 power supply Installing the wiring field card optional You install the optional wiring field card WFC in the cable management tray of the main unit To install the WFC Clear the WFC installation area of all cables Place the WFC in the installation area with the 50 pin header cable connector at the top Slide the WFC down until it is at the bottom of the installation area and held in place by the three clips see Figure 36 Figure 36 Slide in the WFC 4 Press the WFC firmly at the top left corner center and right tabs The WFC snaps into place see Figure 37 Figure 37 Snap the WFC into place 5 Optional Install
229. units must be in place at the completion of any servicing Connecting lines and extensions to the RJ 21 telephony connector You can connect 4 analog lines 4 analog extensions and 12 digital extensions to the RJ 21 telephony connector If you use the WFC to connect the lines and extensions to the RJ 21 telephony connector refer to Installing the wiring field card optional on page 88 and To connect the cables to the wiring field card optional on page 111 for more information N Warning If you use the same phone line for both an analog trunk and a DSL line you must install a DSL filter on the analog trunk to avoid interference with the DSL modem To connect the lines and extensions 1 Read the warnings in Wiring warnings on page 103 Obtain a 25 pair cable with an RJ 21 connector on one end Remove the appropriate side breakout from the cable management door If this is the first unit on a BCM50 system with multiple units remove the side breakout from the right side of the cable management door If this is the center unit on a BCM50 system with more than two units remove the side breakout from both sides of the cable management door Plug the RJ 21 connector into the RJ 21 telephony connector on the main unit Select the appropriate option to secure the RJ 21 connector to the main unit If you are using a straight RJ 21 connector use the two supplied screws on the sides of the connector to
230. ur BRI ISDN lines to the BRIM Figure 84 Table 41 and Table 42 on page 216 apply to S Loop and T Loop connections S Loop are used to connect S Loop devices such as video phones terminal adapters and Grp 3 Fax machines The T Loops are used to connect to the CO PSTN Warning For a U loop connection the BRIM must be connected only to an NT1 A provided by the service provider The NT1 must provide a Telecommunication Network Voltage TNV to Safety Extra Low Voltage SELV barrier Figure 84 BRIM RJ 45 ports BRIM ISDN BRI S T Interface m Loop 2 Loop 3 12345678 Power Status RJ 45 pin out RJ 45 jacks Table 41 and Table 42 on page 216 list the wiring details for the RJ 45 ports Table 41 BRIM RJ 45 port wiring Pin Signal Signal on system side 1 No connection No connection 2 No connection No connection 3 Receive Rx TX 4 Transmit Tx Rx 5 Transmit Tx Rx 6 Receive Rx TX 7 No connection No connection 8 No connection No connection BCM50 Installation and Maintenance Guide 216 Appendix F BRIM wiring chart Table 42 BRIM line numbering Port number Default line numbers on Expansion port 1 Default line numbers on Expansion port 2 1 065 066 095 096 2 067 068 097 098 3 069 070 099 100 4 071 072 101 102 N0027152 01 Appendix G GATM wiring chart Appendix G GATM
231. ver settings on the BCM50a or BCM50e main units 1 From the Configuration tab click the Data Services folder to expand it 2 Select DHCP Server from the Data Services folder 3 Select the General Settings tab It is normally selected by default N0027152 01 Chapter 14 Using Element Manager to set the basic parameters 139 4 Configure the DHCP server attributes see Table 26 Table 26 DHCP server general settings attributes Attribute Description DHCP server is Determines whether the DHCP server is disabled or enabled If you want to enable the DHCP server you have the following options e Enabled Automatic Enabled IP Phones Only e Enabled All Devices Note On a BCM50a or BCM50e main unit this field is disabled since the integrated router functions as the DHCP server IP domain name The domain name of the network Primary DNS The IP address of the primary DNS to be used by DHCP clients Secondary DNS Default gateway The IP address of the secondary DNS to be used by DHCP clients The gateway through which DHCP clients connect to an external network Generally this is the IP address of your network router To configure IP Phones 1 From the Configuration tab click the Resources folder to expand it Select Telephony Resources from the Resources folder Select IP amp Application Sets from the Module type column The Details for Module opens in t
232. wer supply cord from the expansion unit Warning Leakage currents You must disconnect the telephony and data networking cables from the system before disconnecting the power cord from a grounded outlet Continue with the next step Removing the expansion unit Removing the expansion unit The method you use to remove the expansion unit depends on how the unit is mounted Use one of the following procedures to remove the expansion unit To remove a rackmounted expansion unit on page 185 To remove a wallmounted expansion unit on page 185 To remove a desktop mounted expansion unit on page 185 N0027152 01 Chapter 23 Replacing an expansion unit 185 To remove a rackmounted expansion unit 1 7 Ensure that all of the cables are removed from the expansion unit If they are not refer to To disconnect the expansion unit cables on page 184 If there is a unit mounted to the top of the expansion unit slide that unit forward until it disengages from the clips on the expansion unit Lift the unit off the top of the expansion unit If the expansion unit is mounted on top of another unit slide the expansion unit forward until it disengages from the clips of the other unit Go to step 6 If the expansion unit is not mounted on top of another unit continue to the next step If the expansion unit has been secured to the rackmount shelf with screws remove these screws from the bottom of the rackm
233. wiring chart Analog telephone lines are connected to the GATM4 or GATM8 through the RJ 21 connector on the front of the media bay module MBM see Figure 85 Figure 85 GATM RJ 21 connector GATM eile GATM Power Status RJ 21 connector RJ 21 pin out Table 43 lists the wiring details for the RJ 21 connector on the GATM4 Table 43 GATM4 RJ 21 connector wiring Sheet 1 of 2 Default line numbers on Default line numbers on Line Pin Connection Wire color Expansion port 1 Expansion port 2 26 Tip White Blue 1 065 095 1 Ring Blue White 27 Tip White Orange 2 066 096 2 Ring Orange White 28 No connection White Green 3 No connection Green White 29 No connection White Brown 4 No connection Brown White 30 Tip White Slate 3 067 097 5 Ring Slate White 31 Tip Red Blue 4 068 098 6 Ring Blue Red 32 No connection Red Orange 7 No connection Orange Red 49 No connection Violet Brown 24 No connection Brown Violet BCMS50 Installation and Maintenance Guide 217 218 Appendix G GATM wiring chart Table 43 GATM4 RJ 21 connector wiring Sheet 2 of 2 Default line numbers on Default line numbers on Line Pin Connection Wire color Expansion port 1 Expansion port 2 50 Tip Violet Slate Aux n 25 Ring Slate Violet Note The AUX port supports full data speeds When the line is in use by an anal
234. xt step Opening the main unit case To remove a wallmounted main unit 1 Ensure that all the cables are removed from the main unit If they are not refer to To disconnect the cables on page 191 Lift the main unit up until it disengages from the clips on the wallmount bracket Pull the main unit out and away from the wallmount bracket Set the main unit on a flat clean static free surface a Ff W N Continue to the next step Opening the main unit case To remove a desktop mounted main unit 1 Ensure that all the cables are removed from the main unit If they are not refer to To disconnect the cables on page 191 2 Ifa unitis mounted on top of the main unit slide that unit forward until it disengages from the clips on the main unit Lift the unit off of the top of the main unit Lift the main unit off of the desktop and set it on a flat clean static free surface Continue to the next step Opening the main unit case Opening the main unit case This procedure assumes that you intend to perform maintenance activities Do not operate the main unit with the cover removed To open the main unit case Danger Electrical shock warning Disconnect the power cord telephone cables and network cables before opening the BCM5S0 main unit 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface 2 Turn the main unit over so that the bottom of the uni
235. y the IP Address Subnet Mask and Default Gateway However these settings have no effect as long as the system is disabled e Press IP to modify the following IP settings IP Address Subnet Mask Default Gateway b If DHCP is currently disabled e Press ENL to enable DHCP The system must reboot to enable DHCP e Press IP to modify the IP settings You have the option to modify the IP Address Subnet Mask and Default Gateway However these settings have no effect as long as the system is disabled 7 Press Back to reboot the system To configure the modem 1 Select Feature 9 8 from a two line display telephone 2 Enter the following user ID and password User ID SETNNA Password CONFIG The numerical values of the user ID and password are 738662 and 266344 respectively Press NEXT to scroll through the menu and select Modem Press OK The display screen shows if the modem is enabled or disabled Do one of the following a If the modem is disabled press ENL to enable the modem b Ifthe modem is enabled press DIS to disable the modem For more information on modem configuration refer to the BCM50 Networking Configuration Guide N0027156 To select the region You set the Region using Feature PROFILE from a two line display telephone Refer to the BCM50 Telset Administration Guide N0027176 for information on using Telset Administration to set this parameter BCMS50 Installation and Maintenance Gu
236. ypes Table 60 provides a description of the types of digital trunk types Note that some of these line types are available only when specific regions are chosen Table 60 Digital trunk types and descriptions Sheet 1 of 2 Digital trunk Description types T1 E1 Digital line that carries data on 24 channels at 1 544 Mbps North American 30 channels at 2 048 Mbps Europe Loop E amp M DID and ground start lines are also versions of T1 lines You can program auto answer T1 loop start T1 E amp M trunks T1 DID T1 ground start trunks PRI and IP trunks to map to target lines to provide for attendant bypass calling directly to a department or individual and line concentration one trunk can map onto several target lines DID This is a type of T1 trunk line that allows an outside caller to dial directly into a line on the BCMS50 Loop This is a type of T1 line This type of line is used on systems where the service provider supports disconnect supervision for the digital loop start trunks These trunks provide remote access to the Business Communications Manager from the public network This trunk must have disconnect supervision to allow the trunk to be set to auto answer which provides the remote access portal Ground T1 groundstart trunk These lines offer the same features as loop start trunks but are used when the local service provider does not support disconnect supervision for digital loop start trunks

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