Netgear WNDAP380Rv2 Installation Guide
Contents
1. You cannot Multiple configure the Causes access point from a browser Make sure that the access point is correctly installed it is powered on and the LAN connections are OK Check that the LAN LED is lit to verify that the Ethernet connection is OK Ensure that your computer is using an IP address in the range of the access point The access point default IP address is 192 168 0 100 and the default subnet mask is 255 255 255 0 Quit the browser clear the cache delete the cookies and launch the browser again Possible Solution You cannot There is a access the configuration Internet or the problem LAN from a wireless device Problem e You might not have restarted the wireless device to let the TCP IP changes take effect Restart the computer e Make sure that the SSID and wireless security settings of the wireless device are the same as those of the access point The wireless device might not have the correct TCP IP settings to communicate with the network Restart the wireless device and check that TCP IP is set up correctly for that network In Windows the usual setting for Network Properties is to obtain an IP address automatically The access point default values might not work with your network Check the access point default configuration against the configuration of other devices in your network For information about changing the default values of the access point see the reference manual2. Installation Guide NETGEAR Connect with Innovation ProSafe Dual Band Wireless N Access Point with RFID support WNDAP380R Thank you for selecting NETGEAR products Follow the instructions in this installation guide to set up your WNDAP380R wireless access point For information about advanced configuration options see the reference manual Note In this installation guide the WNDAP380R wireless access point is referred to as the access point Package Contents Unpack the box and verify the contents e ProSafe Dual Band Wireless N Access Point with RFID support WNDAP380R e Straight through Category 5 Ethernet cable e Power adapter and cord 12V 1A e Wall mount kit e Installation guide Set Up the Access Point Setting up the access point consists of three short procedures e Connect the access point to your computer e Configure the LAN and wireless access settings e Test wireless connectivity Estimated total time for these procedures 5 minutes Tip Before you mount the access point in a high location first set up and test the access point to verify wireless network connectivity Connect the Access Point to Your Computer 1 Prepare a computer with an Ethernet adapter If this computer is already part of your network record its TCP IP configuration settings Configure the computer with a static IP address of 192 168 0 210 and 255 255 255 0 as the subnet mask Insert an Ethernet cable in the
3. Technical Support After installing your device locate the serial number on the label of your product and use it to register your product at httos my netgear com You must register your product before you can use NETGEAR telephone support NETGEAR recommends registering your product through the NETGEAR website For product updates and web support visit htto support netgear com NETGEAR recommends that you use only the official NETGEAR support resources You can access the reference manual online at htip downloadcenter netgear com or through a link in the product s user interface NETGEAR the NETGEAR logo and ProSafe are registered trademarks of NETGEAR Inc in the United States and or other countries Other brand and product names are trademarks or registered trademarks of their respective holders Information is subject to change without notice NETGEAR Inc All rights reserved
4. Access Point Name field enter a unique name or leave the default name From the Country Region drop down list select the country where the access point Is installed Click Apply to save your changes 4 Select Configuration gt IP gt IP Settings from the menu By default the access point has a static IP address of 192 168 0 100 with a subnet mask of 255 255 255 0 and the DHCP client is disabled Configure the IP settings for your LAN Click Apply to save your changes Tip If you configure the access point as a DHCP client reserve an IP address on the DHCP server in your network by binding the access point s MAC address to the IP address that is issued by the DHCP server The next time that you log in to the access point you need to use the reserved IP address 5 Select Configuration gt Wireless gt Basic gt Wireless Settings from the menu Enable one or both radios e To turn on the 2 4 GHz radio click the 802 11b bg ng tab and select the Turn Radio On check box The default wireless mode is ng that Is 802 11ng Click Apply to save your changes e To turn on the 5 GHz radio click the 802 11a na tab and select the Turn Radio On check box The default wireless mode is na that is 802 11na Click Apply to save your changes 6 Select Configuration gt Security gt Profile Settings from the menu Configure one or more security profiles for your wireless network After configuring each security profile click Apply to s
5. Ethernet port of the computer point A in the illustration A Securely insert the other end of the cable into the Ethernet port on the back panel of the access point point B in the illustration Connect the power adapter to the access point and verify the following e Power LED The Power LED blinks when you turn on the access point After a few seconds the Power LED should turn steady green If the Power LED is off or is still blinking after 30 seconds check the connections and check if the power outlet is controlled by a wall switch that is turned off e ACTIVE LED The ACTIVE LED blinks when there is Ethernet traffic e LAN LED The LAN LED indicates LAN speeds green for 1000 Mbps amber for 100 Mbps or 10 Mbps If no link is detected the LAN LED is off e 2 4 GHz LED The 2 4 GHz LED indicates 2 4 GHz traffic on the WLAN e 5 GHz LED The 5 GHz LED indicates 5 GHz traffic on the WLAN Configure the LAN and Wireless Access Settings i 2 On the computer that is connected to the access point enter http 192 168 0 100 in the address field of a browser A login window displays When prompted enter admin for the user Login name and password for the password both in lowercase letters Usemame The web management interface of the Password access point displays The menu lets LOGIN you navigate to the various screens 3 Select Configuration gt System gt Basic gt General from the menu In the
6. ave your changes The online help and the reference manual provide more information Test Wireless Connectivity Using a computer or another wireless device verify that you can establish a wireless connection to the access point Now that you have finished the setup you are ready to deploy the access point in your network You can reconfigure the computer that you used to configure the access point back to its original TCP IP settings Deploy the Access Point 1 Disconnect the access point and position it where you plan to deploy it The best location is elevated such as wall or ceiling mounted at the center of your wireless coverage area and within line of sight of all wireless devices 2 Connect an Ethernet cable from the Ethernet port on your access point to a LAN port on your router switch or hub 3 Connect the power adapter to the access point and plug the power adapter into a power outlet The Power and LAN LEDs should light Tip The access point supports Power over Ethernet PoE If you have a switch that provides PoE you do not need to use the power adapter to power the access point This can be especially convenient when the access point is installed in a high location far from a power outlet Verify Wireless Connectivity 1 Using a computer or another wireless device verify that you can establish a wireless connection to the access point 2 Using a computer or another wireless device verify Internet connec
7. tivity by using a browser to connect to the Internet or check for file and printer access on your network Note If you cannot connect see the troubleshooting tips on this page December 2012 201 16986 1 Troubleshooting Tips This section provides some tips for correcting simple problems that you might encounter For more troubleshooting information see the troubleshooting chapter in the reference manual Possible Solution No LEDs are lit The access on the access point has no point power e Make sure that the power cord is connected to the access point and plugged in to a working power outlet or power strip Make sure that you are using the correct NETGEAR power adapter supplied with your access point If the access point is using PoE make sure that the PoE switch is providing power to the access point The LAN LED is There is a off hardware connection problem Make sure that the cable connectors are securely plugged in to the access point and to the network device hub PoE switch or router Make sure that the network device is turned on The 2 4 GHz The wireless If a WLAN LED stays off disconnect the power LED 5 GHz connection adapter from its power source and then plug it in again LED or both does not work e Log in to the access point and verify that the radio or are off radios are turned on Contact NETGEAR if a WLAN LED remains off
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