Netgear RNDP6310 User's Manual
Contents
1. Rear panel Ethernet ports Two LED status indicators are built into these ports One LED indicates port activity The other LED indicates connection speed as follows Green The port is operating at 1 000 Mbps Amber The port is operating at 100 Mbps Off The port is operating at 10 Mbps System Shutdown You can shut down your unit in these ways e Using the Power button e Preferred shutdown Press the Power button twice initiate a graceful shutdown Forced shutdown If the unit is hung press the Power button and hold for 5 seconds to force shutdown e Using FrontView For information about using FrontView to shut down your storage system see the software manual for your unit which is available at http www readynas com documentation 13 ReadyNAS Desktop Storage Systems Boot Menu Use the boot menu to restart or troubleshoot your ReadyNAS unit Your unit has the following boot modes Normal Initiates a normal boot process just like booting using the Power button Factory default Initiates a short disk test that takes approximately 5 minutes then begins a 10 minute time out period waiting for RAIDar During the 10 minute time out period the system can be powered off safely without causing any data loss After 10 minutes or if you select the factory default option with RAIDar during the time out period the factory default process begins WARNING The factory default reboot process rese2. Always disconnect power from the system when removing or installing main system components such as the main board or memory modules When disconnecting power first power down the system with the operating system and then unplug the power cords of all the power supply units in the system When working around exposed electrical circuits ensure that another person who is familiar with the power off controls is nearby to switch off the power if necessary Use only one hand when working with powered on electrical equipment This is to avoid making a complete circuit which will cause electrical shock Use extreme caution when using metal tools which can easily damage any electrical components or circuit boards they come into contact with Do not use mats designed to decrease static electrical discharge as protection from electrical shock Instead use rubber mats that have been specifically designed as electrical insulators Use only power supply cords that include a grounding plug and plug them into grounded electrical outlets 42 ReadyNAS Desktop Storage Systems General Safety Precautions Follow these rules to ensure general safety e Keep the area around the ReadyNAS clean and free of clutter e See the technical specifications in this manual for details about your specific ReadyNAS Ultra unit e Replace the on board battery only with the same battery or an equivalent type of battery recommended by the manufacturer Dispo
3. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following methods e Reorientorrelocate the receiving antenna Increase the separation between the equipment and the receiver e Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected e Consult the dealer or an experienced radio TV technician for help Modifications made to the product unless expressly approved by NETGEAR Inc could void the user s right to operate the equipment Canadian Department of Communications Radio Interference Regulations This digital apparatus NETGEAR ReadyNAS Ultra Ultra Plus NVX and Pro do not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications European Union The NETGEAR ReadyNAS Ultra Ultra Plus NVX and Pro comply with essential requirements of EU EMC Directive 2004 108 EC and Low Voltage Directive 2006 95 EC as supported by applying the following test methods and standards e EN55022 2006 A1 2007 e EN55024 1998 A1 2001 A2 2003 e EN60950 1 2005 2nd Edition e EN 61000 3 2 2006 e EN 61000 3 3 1995 w A1 2001 A2 2005 45 Index B battery 42 boot menu NVX Busine
4. Both documents are available at http www readynas com documentation NETGEAR maintains a community website that supports ReadyNAS products Visit http readynas com for reviews tutorials a comparison chart software updates documentation an active user forum and much more Choosing a Setup Location Your ReadyNAS desktop unit is suitable for use in a home or small office environment where it can be freestanding The small compact size makes it suitable for sitting on a desk or ona closet shelf Choose a location for your unit that meets these criteria Cables can be connected easily Water or moisture cannot enter the case Airflow around the unit and through the vents in the side of the case is not restricted The air is as free of dust as possible Temperature operating limits are not likely to be exceeded If you are using an uninterruptable power supply UPS for protection the power cable can be securely and safely connected to the UPS ReadyNAS Desktop Storage Systems System Requirements Your ReadyNAS desktop unit requires the following e Ethernet connection e Microsoft Windows 7 Vista XP 2000 Mac OS UNIX or Linux operating system e Microsoft Internet Explorer 7 0 Apple Safari 2 0 Mozilla Firefox 2 0 or Opera 9 5 browser e Hard disk drive or drives from the NETGEAR Hardware Compatibility List see http www readynas com hard disk hcl Diskless Units If you purchased a ReadyNAS storage s
5. Pro Pioneer and Pro Business Edition drive bay 1 Drive bay door 2 Disk bays 3 Recessed disk tray locking mechanism 4 Disk release latch 5 Disk tray latch handle 6 Disk tray 25 ReadyNAS Desktop Storage Systems Rear Panel This section describes the rear panel of ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 Pro Pioneer and Pro Business Edition units Figure 9 ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 Pro Pioneer and Pro Business Edition rear panel 1 Exhaust fan PSU exhaust fan USB 2 0 ports Reset button LAN1 and LAN2 gigabit Ethernet ports with LED status indicators Kensington lock Power switch o N O oO A C N Power cable socket 26 ReadyNAS Desktop Storage Systems Status Information You can obtain information about the status of your unit by reviewing the indicators listed in the following table Item Description Power button and LED Press this button to boot the ReadyNAS The LED has these states Blinking Booting Blue Powered on Off Powered off Disk icons 1 2 3 4 5 6 Disk icons are located on the status display screen The disk icons have these states Empty box No disk is installed in that bay e Numbered box A disk is installed in the bay that corresponds to that icon and it is operating properly X in box The disk in the bay that corresponds to that icon was removed or failed See the status display screen for details Rea
6. avoid touching their pins e Put the main board and peripherals back into their antistatic bags when not in use e For grounding purposes make sure your computer chassis provides excellent conductivity between the power supply the case the mounting fasteners and the main board 43 Compliance Notification Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices Failure of the end user to comply with the applicable requirements may result in unlawful operation and adverse action against the end user by the applicable National regulatory authority This product s firmware limits operation to only the channels allowed in a particular Region or Country Therefore all options described in this user s guide may not be available in your version of the product FCC Requirements for Operation in the United States FCC Information to User This product does not contain any user serviceable components and is to be used with approved antennas only Any product changes or modifications will invalidate all applicable regulatory certifications and approvals This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may caus
7. front e Two USB 2 0 ports back e XRAID2 Flex RAID e RAID O 1 data protection 36 ReadyNAS Desktop Storage Systems Physical dimensions h x w x d e 142x101 x 220 mm e 5 60 x 3 98 x 8 70 in Physical weight e 2 07 kg 4 56 Ib without disks Power consumption 38 W with 2 x 2 TB disks Electrical e Input DC 12 0V 5A Thermal e Software controlled 92 mm chassis cooling fan e High temperature email alert with auto shutdown Environmental compliance e 82 to 104 F e 20 to 80 Humidity non condensing e FCC UL CE RoHS C tick VCCI CCC KCC compliance 37 ReadyNAS Desktop Storage Systems Four Bay Systems The following table lists factory default settings for ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 NVX Pioneer and NVX Business Edition storage systems Feature Default Login User login URL when the ReadyNAS is https 192 168 168 168 admin not connected to a DHCP server Admin user name case sensitive admin Admin login password case sensitive netgear Management System configuration FrontView Web based configuration and status monitoring Discovery multi unit status monitoring RAIDar for Windows Mac and Linux and RAID formatting utility LAN Connections MAC address Default address MTU size 1500 Ports 2 Auto Sense 10 100 1000BASE T RJ 45 LAN IP address DHCP acquired ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 NVX Pion
8. the disk installs the operating system and creates a volume This process can take up to 30 minutes you can follow the progress in RAIDar For more information about RAIDar see the software manual for your unit which is available at http www readynas com documentation If you are installing multiple disks at the same time they must synchronize This might take several hours depending on the disk size You can continue to use your ReadyNAS although access is slower until the volume synchronization finishes ReadyNAS Ultra 2 Ultra 2 Plus Pro 2 This chapter provides an overview of the physical features of the ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 and includes the following sections e Front and Side Panels e Drive Bay e Rear Panel e Status Information e System Shutdown e Boot Menu ReadyNAS Desktop Storage Systems Front and Side Panels This section describes the front and side panels of ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 units Your unit s color might vary from the color shown in this manual NETGEAR Figure 1 ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 front and side panels Exhaust vents Power button and LED Disk activity LED Disk 1 and disk 2 LEDs USB 3 0 port Backup button USB and backup status LED Drive bay door Oo N O o A C N 10 ReadyNAS Desktop Storage Systems Drive Bay This section describes the drive bay of ReadyNAS Ultra 2 Ultr
9. Performs a memory test The pass or fail result is reported on the status display screen e Disk test Performs an offline full disk test This can take 4 hours or more depending on the size of your disks Any problems are reported on the status display screen or in the RAIDar discovery tool Toaccess the boot menu 1 Power off your unit 2 Using a straightened paper clip press and hold the Reset button 3 Press the Power button to power on the unit 4 Continue to press the Reset button until the status display screen shows a boot menu message 5 Press the Backup button to scroll through the boot mode options The status display screen shows the current boot mode option 6 When the status display screen shows the boot mode you need press and release Reset button to confirm your boot menu selection The system boots in the selected boot mode 29 Disks Use only supported disks in your ReadyNAS storage system If you use unsupported disks NETGEAR Technical Support will not provide assistance For a list of supported disks see the NETGEAR Hardware Compatibility List at http www readynas com hard_disk_hcl For information about configuring disks see the appropriate software manual for your unit Manuals are available at http Avww readynas com documentation This chapter includes the following topics e Previously Formatted Disks e Adding a Disk e Failed Disk Notification e Replacing a Disk 30 Ready
10. could take several hours depending on the disk size You can continue to use your ReadyNAS although access is slower until the volume synchronization finishes You are notified by email when the process is complete 34 Defaults and Technical Specifications This appendix includes the following sections e Two Bay Systems e Four Bay Systems e Six Bay Systems e Safety Warnings 35 ReadyNAS Desktop Storage Systems Two Bay Systems The following table lists factory default settings for ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 storage systems Feature Default Login User login URL when the ReadyNAS is https 192 168 168 168 admin not connected to a DHCP server Admin user name case sensitive admin Admin login password case sensitive netgear Management System configuration FrontView web based configuration and status monitoring Discovery multi unit status monitoring RAIDar for Windows Mac and Linux and RAID formatting utility LAN Connections MAC address Default address MTU size 1500 Ports 2 Auto Sense 10 100 1000BASE T RJ 45 LAN IP address DHCP acquired ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 storage systems meet the following technical specifications General e 2 bay storage e Intel single core processor in Ultra 2 Intel dual core processor in Ultra 2 Plus and Pro2 e 1 GB DDR3 SODIMM RAM Two gigabit Ethernet ports e One USB 3 0 port
11. NAS Desktop Storage Systems Previously Formatted Disks You must take care when using previously formatted disks in your ReadyNAS unit as described in the following table Unit Status ReadyNAS unit has no disks Turn the unit off and insert the disk as described in Diskless Units on diskless page 7 Then perform a factory default reboot as described in the boot menu section for your ReadyNAS unit Ultra 2 Ultra 2 Plus and Pro 2 Boot Menu on page 14 Ultra 4 Ultra 4 Plus Pro 4 NVX Pioneer and NVX Business Edition Boot Menu on page 21 Ultra 6 Ultra 6 Plus Pro 6 Pro Pioneer and Pro Business Edition Boot Menu on page 28 Note This process erases all data and reformats the previously formatted disk to X RAID2 If you want to preserve the data on the disk you must move the data to an external drive before using the previously formatted disk in your ReadyNAS unit If you try to use a previously formatted disk in your unit without following this process the unit will indicate that the disk is corrupt ReadyNAS unit is operating with With the unit running insert the disk in an empty disk bay as described in one or more disks Adding a Disk on page 32 The unit automatically formats the disk in the same format as your existing disks Note This process erases all data on the previously formatted disk If you want to preserve the data on the disk you must move the data to an external drive before using the previousl
12. NETGEAR ReadyNAS Ultra Ultra Plus NVX and Pro Series Hardware Manual Models Ultra 2 Ultra 4 Ultra 6 Ultra 2 Plus Ultra 4 Plus Ultra 6 Plus NVX Pioneer NVX Business Edition Pro 2 Pro 4 Pro 6 Pro Pioneer Pro Business Edition dai U SA July 2011 e m nma we s AOC NA i 202 10846 03 1 ReadyNAS Desktop Storage Systems 2011 NETGEAR Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of NETGEAR Inc Technical Support Thank you for choosing NETGEAR To register your product get the latest product updates or get support online visit us at http support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries See support information card Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice 2011 NETGEAR Inc All rights reserved Statement of Conditions To improve internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or applicat
13. T technical specifications 36 38 40 Ultra 2 13 Ultra 2 Plus 13 Ultra 4 20 Ultra 4 Plus 20 Ultra 6 27 Ultra 6 Plus 27 technical support 2 trademarks 2 troubleshooting with boot menu NVX Business Edition 21 NVX Pioneer 21 Pro Business Edition 28 U Pro 2 14 Pro 4 21 Pro 6 28 Pro Pioneer 28 Ultra 2 14 Ultra 2 Plus 14 Ultra 4 21 Ultra 4 Plus 21 Ultra 6 28 Ultra 6 Plus 28 unit location 6 V volume synchronization 8 32 ReadyNAS Desktop Storage Systems 48
14. a 2 Plus and Pro 2 units Figure 2 ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 drive bay 1 Drive bay door 2 Disk bays 3 Recessed disk tray locking mechanism 4 Disk release latch 5 Disk tray latch handle 6 Disk tray 11 ReadyNAS Desktop Storage Systems Rear Panel This section describes the rear panel of ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 units 3 4 5 6 7 8 Figure 3 ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 rear panel 1 Exhaust fan Kensington lock Reset button LAN2 gigabit Ethernet port with LED status indicators USB 2 0 port LAN1 gigabit Ethernet port with LED status indicators USB 2 0 port Power cable socket ON O o A C N 12 ReadyNAS Desktop Storage Systems Status Information You can obtain information about the status of your unit by reviewing the indicators listed in the following table Indicator Description Power button and LED Press this button to turn on the ReadyNAS The LED has these states Blinking Booting Blue Powered on Off Powered off Disk LEDs 1 2 Each disk bay has an LED associated with it on the front panel of the unit The disk LEDs have these states On Power is on and the disk is operating normally Blinking The disk was removed failed or is resynchronizing Off The disk bay is empty Disk activity LED The disk activity LED has these states Blinking green A disk is active Off No disks are active
15. age Systems Appendix A Defaults and Technical Specifications TwosBay Systems sicario ee doors emet eire get a heathen espe ens Four Bay SYSTEMS ss cen davcremacihing tara acp dab dude adem ad pd a e Si Bay SVsleltise ccu da Res ex re EO PEU a eee Rp Satety Warnings is scaena uaoru ad cane ade EAUX UR Red a Electrical Safety Precautions LL General Safety Precautions LL Electrostatic Discharge ESD Precautions n n annaa aa aaa Appendix B Compliance Notification Index Getting Started Congratulations on your purchase of a NETGEAR ReadyNAS storage system This ReadyNAS Ultra Ultra Plus NVX and Pro Series Hardware Manual describes the physical features of these storage systems This chapter contains the following sections e Additional Documentation e Choosing a Setup Location e System Requirements e Diskless Units ReadyNAS Desktop Storage Systems Additional Documentation For detailed information about configuring managing and using your storage system see the appropriate software manual for your unit as listed in the following table Software Manual Ultra Series Ultra 2 Ultra 4 Ultra 6 ReadyNAS for Home RAIDiator 4 2 17 Software Manual Ultra Plus Series Ultra 2 Plus Ultra 4 Plus Ultra 6 Plus NVX Pioneer Pro Pioneer NVX Business Edition ReadyNAS for Business RAIDiator 4 2 17 Software Manual Pro 2 Pro 4 Pro 6 Pro Business Edition
16. e undesired operation FCC Guidelines for Human Exposure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter FCC Declaration Of Conformity We NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 declare under our sole responsibility that the NETGEAR ReadyNAS Ultra Ultra Plus NVX and Pro comply with Part 15 of FCC Rules 44 ReadyNAS Desktop Storage Systems Operation is subject to the following two conditions e This device may not cause harmful interference and e This device must accept any interference received including interference that may cause undesired operation FCC Radio Frequency Interference Warnings amp Instructions This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation
17. eature Default User login URL when the ReadyNAS is https 192 168 168 168 admin not connected to a DHCP server Admin user name case sensitive admin Admin login password case sensitive netgear Management System configuration FrontView web based configuration and status monitoring Discovery multi unit status monitoring RAIDar for Windows Mac and Linux and RAID formatting utility LAN Connections MAC address Default address MTU size 1500 2 Auto Sense 10 100 1000BASE T RJ 45 LAN IP address DHCP acquired ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 Pro Pioneer and Pro Business Edition storage systems meet the following technical specifications General e 6 bay storage e Intel dual core processor e 1 GB DDR2 SODIMM RAM e Two gigabit Ethernet ports e Three USB 2 0 ports e XRAID2 with dual redundancy Flex RAID e RAID O 1 5 6 10 data protection 40 ReadyNAS Desktop Storage Systems Physical dimensions h x w x d e 250x170 x 285 mm e 10 0x6 7x 11 2 in Physical weight e 7 30 kg 16 09 Ib without disks Power consumption e Ultra 6 Ultra 6 Pro and Pro 6 68W with 6 x 2 TB disks Using Seagate 2 TB LP drives with system in idle state e Pro Pioneer and Pro Business Edition 83W with 6 x 500 GB disks Electrical e 300W server rated AC power supply e Input 100 to 240V AC 50 60 Hz Thermal e Software controlled 120 mm chassis cooling fan e 90 m
18. eer and NVX Business Edition storage systems meet the following technical specifications General e 4 bay storage e Intel single core processor in Ultra 4 NVX Pioneer NVX Business Edition and Pro 4 Intel dual core processor in Ultra Plus 4 and Pro 4 e 1 GB DDR2 SODIMM RAM Two gigabit Ethernet ports e Three USB 2 0 ports e XRAID2 Flex RAID e RAID O 1 5 10 data protection 38 ReadyNAS Desktop Storage Systems Physical dimensions h x w x d e 200 x 132 x 222 mm e 7 9x 5 2 x 8 7 in Physical weight e 4 70 kg 10 35 Ib without disks Power consumption e Ultra 4 Ultra 4 Plus and Pro 4 48W with 4 x 2 TB disks Using Seagate 2 TB LP drives with system in idle state e NVX Pioneer and NVX Business Edition 76W with 4 x 1 TB disks Electrical e 120W server rated AC power supply e Input 100 to 240V AC 50 60Hz Thermal e Software controlled 92 mm chassis cooling fan e High temperature email alert with auto shutdown Environmental compliance e 32 to 104 F e 20 to 80 Humidity non condensing e Ultra 4 Ultra 4 Plus Pro 4 FCC UL CE RoHS C tick VCCI CCC KCC compliance e NVX Pioneer and NVX Business Edition FCC UL CE RoHS C tick VCCI KCC compliance 39 ReadyNAS Desktop Storage Systems Six Bay Systems The following table lists factory default settings for ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 Pro Pioneer and Pro Business Edition storage systems F
19. em Shutdown You can shut down your unit in two ways Using the Power button e Preferred shutdown e Ifthe status display screen is not lit press the Power button three times to initiate a graceful shutdown e Ifthe status display screen is lit press the Power button two times to initiate a graceful shutdown e Forced shutdown If the unit is hung press the Power button and hold for 5 seconds to force shutdown Using FrontView For information about using FrontView to shut down your storage system see the software manual for your unit which is available at http www readynas com documentation Boot Menu Use the boot menu to restart or troubleshoot your ReadyNAS unit Your unit has the following boot modes Normal Initiates a normal boot process just like booting using the Power button Factory default Initiates a short disk test that takes approximately 5 minutes then begins a 10 minute time out period waiting for RAIDar During the 10 minute time out period the system can be powered off safely without causing any data loss After 10 minutes or if you select the factory default option with RAIDar during the time out period the factory default process begins WARNING The factory default reboot process resets the unit to factory settings erases all data resets all defaults and reformats the disk to X RAID2 OS reinstall Reinstalls the firmware from the internal flash to the disks Use the OS reinstall boot mode w
20. g a straightened paper clip press and hold the Reset button Press the Power button to power on the unit Continue to press the Reset button until the Power button LED USB and backup status LED disk 1 LED and disk 2 LED illuminate 5 Press the Backup button to scroll through boot mode options AON The unit shows the boot mode options using the LEDs as described in the following table Boot Mode Status Indicator Description Normal Power LED illuminates O O L O Factory default Disk 1 LED illuminates L bs O L OS reinstall Disk 2 LED illuminates L O Tech support USB and backup status LED illuminates L O L ERI Skip volume check Power LED and disk 1 LED illuminate El fa L O Memory test Power LED and disk 2 LED illuminate E L Disk test Power LED and USB and backup status Ell O L E LED illuminate Legend On g e Off 6 Press and release the Reset button to confirm your boot menu selection The system boots in the selected boot mode 15 ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 3 NVX Pioneer NVX Business Edition This chapter provides an overview of the physical features of the ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 NVX Pioneer and NVX Business Edition and includes the following sections Front and Side Panels Drive Bay Rear Panel Status Information System Shutdown Boot Menu ReadyNAS Desktop Storage Systems Front and Side Panels This section de
21. he boot mode options e The status display screen shows the current boot mode option 6 When the status display screen shows the boot mode you need press and release Reset button to confirm your boot menu selection The system boots in the selected boot mode 22 ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 Pro Pioneer Pro Business Edition This chapter provides an overview of the physical features of the ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 Pro Pioneer and Pro Business Edition and includes the following sections e Front and Side Panels e Drive Bay Rear Panel e Status Information e System Shutdown e Boot Menu 23 ReadyNAS Desktop Storage Systems Front and Side Panels This section describes the front and side panels of ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 Pro Pioneer and Pro Business Edition units Your unit s color might vary from the color shown in this manual NETGEAR 6 i Figure 7 ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 Pro Pioneer and Pro Business Edition front and side panels 1 Exhaust vent Power button and LED USB and backup status LED Backup button USB 2 0 port Drive bay door N O Cc A W In Status display screen 24 ReadyNAS Desktop Storage Systems Drive Bay This section describes the drive bay of ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 Pro Pioneer and Pro Business Edition units 2 Figure 8 ReadyNAS Ultra 6 Ultra 6 Plus Pro 6
22. hen the system crashes and corrupts some configuration files OS reinstall boot mode also resets some settings on your unit such as Internet protocol settings and the administrator password to defaults Tech support Boots into a low level diagnostic mode Use the tech support boot mode only when instructed to do so by a NETGEAR Technical Support representative Skip volume check After a system crash the system tries to scan and fix the volume using a file system check If several problems are found on a disk this process can stall causing the system not to boot Use this option to skip the scan and let the system boot 21 ReadyNAS Desktop Storage Systems WARNING Use the skip volume check boot mode only when instructed to do so by a NETGEAR Technical Support representative otherwise data loss might occur Memory test Performs a memory test The pass or fail result is reported on the status display screen e Disk test Performs an offline full disk test This can take 4 hours or more depending on the size of your disks Any problems are reported on the status display screen or in the RAIDar discovery tool Toaccess the boot menu Power off your unit 2 Using a straightened paper clip press and hold the Reset button 3 Press the Power button to power on the unit 4 Continue to press the Reset button until the status display screen shows a boot menu message Press the Backup button to scroll through t
23. ion of the product s or circuit layout s described herein Table of Contents Chapter 1 Getting Started Additional Documentation LL 6 Choosing a Setup Location 6 System Requirements iii a a a RR 7 IDISKIe5S UNIS s a io i ate reina 7 Chapter 2 ReadyNAS Ultra 2 Ultra 2 Plus Pro 2 Front and Side Panels 00 0 0 cece eee ee eee eee 10 Drive Bay esses d ee Peewee eer xa qe iex dus 11 Rear Panel 12 Status IMOMMANON soa dare hod P beata er 19 Systems BOW su aae toic Rep ed dA Von p rante eee a 13 Doob MOERS aed a dhe PIE eS S bI EP re bes 14 Chapter 3 ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 NVX Pioneer NVX Business Edition Front and Side Panels cosucce e aca do d 17 DING BAY uoo pisan ond ipia al een tien sd mde dope ees 18 Rear Panel cusan qe d pete daa eae ele da ead ewe 19 Status DOT elOfi cca dase n Re hue ue dt aides had 20 System SHULGOWM siriano eee ee eed 21 Boot Velilla doas eges edi Zi Chapter 4 ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 Pro Pioneer Pro Business Edition Front and Side Panels 24 DiVe Bay eec c re 25 RearPanelissr theatre 26 Status Information ss ui iii i 27 System SHUMOWN uarie be erem tb pai ira 28 BOOt WEL RTL TOT TTL e eni 28 Chapter 5 Disks Previously Formatted Disks 0c cece eee ees 31 PANIA DIR cernita tiara 32 Failed DiskNotificatioli sprrira ipa 33 Replacing S DISK age cstor argo na Rate ea ei 33 ReadyNAS Desktop Stor
24. ition FrontView provides information about the failed disk NETGEAR recommends replacing a failed disk with the same disk model Use FrontView to determine the disk vendor and model used in your unit For information about setting up email alerts and using FrontView for the ReadyNAS Ultra series see the appropriate software manual for your unit Manuals are available at http www readynas com documentation A WARNING No matter how many hard drives are installed in your unit ensure that all drive trays remain in the drive bays to maintain adequate airflow Replacing a Disk In the case of a failed disk the unit provides email alerts and status messages about the need to replace a disk ReadyNAS supports hot swap bays so you do not need to power down your unit when replacing a disk If you are replacing a disk with a previously formatted disk see the precautions in Previously Formatted Disks on page 31 gt To replace a disk 1 Press the disk tray pull release latch The disk tray handle pops out 2 Pull out the disk tray and replace the disk p LS 7 man TAR Em AL 1 Disk 2 Empty disk tray 3 Assembled disk and tray 33 ReadyNAS Desktop Storage Systems 3 Make sure that the hard disk connectors face the interior of the disk bay 4 Slide the disk tray back into the unit and press the handle to secure the disk The volume automatically synchronizes with the new disk in the background This
25. m CPU cooling fan e High temperature email alert with auto shutdown Environmental compliance e 32 to 104 F e 20 to 80 Humidity non condensing e Ultra 6 Ultra 6 Plus and Pro 6 FCC UL CE RoHS C tick VCCI CCC KCC compliance e Pro Pioneer and Pro Business Edition FCC UL CE C tick MIC VCCI ROHS compliance 41 ReadyNAS Desktop Storage Systems Safety Warnings 1 The equipment contains no operator access areas and is certified for installation only by trained personnel according to the installation instructions provided with each unit Install the socket outlet near the equipment in an easily accessible location Observe the on board battery precautions DANGER RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THEIR INSTRUCTIONS 4 Connect the units and their associated LAN connections only to equipment within the same building 5 Do not use slide or rail mounted equipment as a shelf or a work space S Electrical Safety Precautions Follow basic electrical safety precautions to protect yourself from harm and the ReadyNAS from damage Be aware of the locations of the power on off switch on the chassis as well as the room s emergency power off switch disconnection switch or electrical outlet If an electrical accident occurs you can then quickly remove power from the system Do not work alone when working with high voltage components
26. ms Status Information You can obtain information about the status of your unit by reviewing the indicators listed in the following table Item Description Power button and LED Press this button to turn on the ReadyNAS The LED has these states Blinking Booting Blue Powered on Off Powered off Disk LEDs 1 2 3 4 Disk activity LED Rear panel Ethernet port LEDs Each disk bay has an LED associated with it in numerical order from left to right along the top of the front panel of the unit The disk LEDs have these states On Power is on and the disk is operating normally Blinking The disk failed or is resynchronizing See the status display screen for details Off The disk bay is empty The disk activity LED has these states Blinking green A disk is active Off No disks are active Two LED status indicators are built into these ports One LED indicates port activity The other LED indicates connection speed as follows Green The port is operating at 1 000 Mbps Amber The port is operating at 100 Mbps Off The port is operating at 10 Mbps Status display screen Displays messages about the status of your unit Note that the status display Screen goes to sleep to prevent burn in to wake it press the Power button If the unit reports an abnormal operation or error the status display screen stays on 20 ReadyNAS Desktop Storage Systems Syst
27. ort disk test that takes approximately 5 minutes then begins a 10 minute time out period waiting for RAIDar During the 10 minute time out period the system can be powered off safely without causing any data loss After 10 minutes or if you select the factory default option with RAlDar during the time out period the factory default process begins WARNING The factory default reboot process resets the unit to factory settings erases all data resets all defaults and reformats the disk to X RAID2 OS reinstall Reinstalls the firmware from the internal flash to the disks Use the OS reinstall boot mode when the system crashes and corrupts some configuration files OS reinstall boot mode also resets some settings on your unit such as Internet protocol settings and the administrator password to defaults Tech support Boots into a low level diagnostic mode Use the tech support boot mode only when instructed to do so by a NETGEAR Technical Support representative Skip volume check After a system crash the system tries to scan and fix the volume using a file system check If several problems are found on a disk this process can stall causing the system not to boot Use this option to skip the scan and let the system boot 28 ReadyNAS Desktop Storage Systems WARNING Use the skip volume check boot mode only when instructed to do so by a NETGEAR Technical Support representative otherwise data loss might occur Memory test
28. r panel Ethernet port Two LED status indicators are built into these ports One LED indicates port LEDs activity The other LED indicates connection speed as follows Green The port is operating at 1 000 Mbps Amber The port is operating at 100 Mbps Off The port is operating at 10 Mbps Status display screen Displays messages about the status of your unit Note that the status display screen goes to sleep to prevent burn in to wake it press the Power button If the unit reports an abnormal operation or error the status display screen stays on 27 ReadyNAS Desktop Storage Systems System Shutdown You can shut down your unit in these ways Using the Power button Preferred shutdown e Ifthe status display screen is not lit press the Power button three times initiate a graceful shutdown e Ifthe status display screen is lit press the Power button two times to initiate a graceful shutdown e Forced shutdown If the unit is hung press the Power button and hold for 5 seconds to force shutdown Using FrontView For information about using FrontView to shut down your storage system see the software manual for your unit which is available at http www readynas com documentation Boot Menu Use the boot menu to restart or troubleshoot your ReadyNAS unit Your unit has the following boot modes Normal Initiates a normal boot process just like booting using the Power button Factory default Initiates a sh
29. scribes the front and side panels of ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 NVX Pioneer and NVX Business Edition units Your unit s color might vary from the color shown in this manual Figure 4 ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 NVX Pioneer and NVX Business Edition front and side panels 1 Exhaust vents 2 USB 2 0 port 3 Backup button and backup LED 4 Disk LEDs 5 Disk activity LED 6 Power button and LED 7 Drive bay door 8 Status display screen 17 ReadyNAS Desktop Storage Systems Drive Bay This section describes the drive bay of ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 NVX Pioneer and NVX Business Edition units v L4 i X 1 2 H E z L4 H P 4 mininiais Figure 5 ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 NVX Pioneer and NVX Business Edition drive bay 1 Drive bay door 2 Disk bays 3 Recessed disk tray locking mechanism 4 Disk release latch 5 Disk tray latch handle 6 Disk tray 18 ReadyNAS Desktop Storage Systems Rear Panel This section describes the rear panel of ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 NVX Pioneer and NVX Business Edition units Figure 6 ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 NVX Pioneer and NVX Business Edition rear panel 1 Exhaust fan 2 Power cable socket 3 Reset button 4 LAN1 and LAN2 gigabit Ethernet ports with LED status indicators 5 USB 2 0 ports 6 Kensington lock 19 ReadyNAS Desktop Storage Syste
30. se of used batteries according to the manufacturer s instructions DANGER Installing the battery upside down reverses its polarities and creates a danger of explosion e Main board replaceable soldered in fuses Only trained service technicians can replace the self resetting PTC positive temperature coefficient fuses on the main board using only new fuses that are the same as or equivalent to the ones being replaced Contact Technical Support for details and support Electrostatic Discharge ESD Precautions Electrostatic discharge ESD is generated by two objects with different electrical charges coming into contact with each other An electrical discharge is created to neutralize this difference which can damage electronic components and printed circuit boards The following measures are generally sufficient to neutralize this difference before contact is made to protect your equipment from ESD e Use a grounded wrist strap designed to prevent static discharge e Keep all components and printed circuit boards PCBs in their antistatic bags until ready for use Touch a grounded metal object before removing the board from the antistatic bag Do not let components or PCBs come into contact with your clothing which might retain a charge even if you are wearing a wrist strap e Handle a board by its edges only do not touch its components peripheral chips memory modules or contacts e When handling chips or modules
31. ss Edition 21 NVX Pioneer 21 Pro 14 Pro Business Edition 28 Pro 4 21 Pro 6 28 Pro Pioneer 28 Ultra 2 14 Ultra 2 Plus 14 Ultra 4 21 Ultra 4 Plus 21 Ultra 6 28 Ultra 6 Plus 28 C compliance 44 D Declaration Of Conformity 44 disk failure 33 disk adding 32 disk failure 33 disk replacing 33 diskless units 7 disks previously formatted 31 disks supported 30 drive bay NVX Business Edition 18 NVX Pioneer 18 Pro Business Edition 25 Pro 2 11 Pro 4 18 Pro 6 25 Pro Pioneer 25 Ultra 2 11 Ultra 2 Plus 11 Ultra 4 18 Ultra 4 Plus 18 Ultra 6 25 Ultra 6 Plus 25 E electrical safety 42 electrostatic discharge 43 email alerts 33 ESD 43 F factory default settings 36 38 40 failed disk 33 FCC 44 front panel NVX Business Edition 17 NVX Pioneer 17 Pro Business Edition 24 Pro 2 10 Pro 4 17 Pro 6 24 Pro Pioneer 24 Ultra 2 10 Ultra 2 Plus 10 Ultra 4 17 Ultra 4 Plus 17 Ultra 6 24 Ultra 6 Plus 24 G general safety 43 H Hardware Compatibility List 7 30 31 L LEDs NVX Business Edition 20 NVX Pioneer 20 Pro Business Edition 27 Pro 2 13 Pro 4 20 Pro 6 27 Pro Pioneer 27 Ultra 2 13 46 Ultra 2 Plus 13 Ultra 4 20 Ultra 4 Plus 20 Ultra 6 27 Ultra 6 Plus 27 location unit 6 P previously formatted disks 31 R rear panel S NVX Business Edition 19 NVX Pioneer 19 Pro Business Edition 26 Pro 2 12 Pro 4 19 Pro 6 26 Pro Pioneer 26 Ultra 2 12 Ultra 2 Pl
32. ts the unit to factory settings erases all data resets all defaults and reformats the disk to X RAID2 OS reinstall Reinstalls the firmware from the internal flash to the disks Use the OS reinstall boot mode when the system crashes and corrupts some configuration files OS reinstall boot mode also resets some settings on your unit such as Internet protocol settings and the administrator password to defaults Tech support Boots into a low level diagnostic mode Use the tech support boot mode only when instructed to do so by a NETGEAR Technical Support representative Skip volume check After a system crash the system tries to scan and fix the volume using a file system check If several problems are found on a disk this process can stall causing the system not to boot Use this option to skip the scan and let the system boot WARNING Use the skip volume check boot mode only when instructed to do so by a NETGEAR Technical Support representative otherwise data loss might occur Memory test Performs a memory test The pass or fail result is reported using the unit s LEDs Contact a NETGEAR technical support representative to interpret memory test results Disk test Performs an offline full disk test This can take 4 hours or more depending on the size of your disks Any problems are reported in the RAIDar discovery tool 14 ReadyNAS Desktop Storage Systems gt To access the boot menu 1 Power off your unit Usin
33. us 12 Ultra 4 19 Ultra 4 Plus 19 Ultra 6 26 Ultra 6 Plus 26 safety 42 43 safety warning 42 setup location 6 shutdown forced NVX Business Edition 21 NVX Pioneer 21 Pro Business Edition 28 Pro 2 13 Pro 4 21 Pro 6 28 Pro Pioneer 28 Ultra 2 13 Ultra 2 Plus 13 Ultra 4 21 Ultra 4 Plus 21 Ultra 6 28 Ultra 6 Plus 28 shutdown graceful NVX Business Edition 21 NVX Pioneer 21 Pro Business Edition 28 Pro 2 13 Pro 4 21 Pro 6 28 Pro Pioneer 28 ReadyNAS Desktop Storage Systems Ultra 2 13 Ultra 2 Plus 13 Ultra 4 21 Ultra 4 Plus 21 Ultra 6 28 Ultra 6 Plus 28 side panel NVX Business Edition 17 NVX Pioneer 17 Pro Business Edition 24 Pro 2 10 Pro 4 17 Pro 6 24 Pro Pioneer 24 Ultra 2 10 Ultra 2 Plus 10 Ultra 4 17 Ultra 4 Plus 17 Ultra 6 24 Ultra 6 Plus 24 socket outlet 42 status information 13 NVX Business Edition 20 NVX Pioneer 20 Pro Business Edition 27 Pro 4 20 Pro 6 27 Pro Pioneer 27 Ultra 4 20 Ultra 4 Plus 20 Ultra 6 27 Ultra 6 Plus 27 supported disks 30 System requirements 7 system shutdown 13 NVX Business Edition 21 NVX Pioneer 21 Pro Business Edition 28 Pro 2 13 Pro 4 21 Pro 6 28 Pro Pioneer 28 Ultra 2 13 Ultra 2 Plus 13 Ultra 4 21 Ultra 4 Plus 21 Ultra 6 28 Ultra 6 Plus 28 system status NVX Business Edition 20 NVX Pioneer 20 Pro Business Edition 27 Pro 2 13 Pro 4 20 Pro 6 27 Pro Pioneer 27 47
34. y formatted disk in your ReadyNAS unit Previously formatted disks must appear on the NETGEAR Hardware Compatibility List which is available at http www readynas com hard_disk_hcl 31 ReadyNAS Desktop Storage Systems Adding a Disk You can add a hard disk to an empty disk bay You do not need to shut down your unit before adding a disk If you are adding previously formatted disks to your unit see the precautions in Previously Formatted Disks on page 31 gt To add a disk 1 Press the disk tray release latch The tray handle pops out 2 Pull out the disk tray and place the new disk on the tray Make sure that the hard disk connectors face the interior of the disk bay 3 Slide the disk tray back into the unit and press the handle to secure the disk The volume automatically synchronizes with the new disk in the background This could take several hours depending on the disk size You can continue to use your ReadyNAS although access is slower until the volume synchronization finishes You are notified by email when the process is complete If you are adding disks to a diskless unit see the software manual for your unit for information about using RAIDar to discover your unit on your local area network for the first time 32 ReadyNAS Desktop Storage Systems Failed Disk Notification If a disk fails in your ReadyNAS you are notified by email Email alerts must be set up for notifications to be sent In add
35. ystem without a pre installed hard disk drive or drives you must follow this procedure before you use your unit The following procedure is illustrated with a 2 bay ReadyNAS storage system but the same steps apply to 4 bay and 6 bay models To prepare a diskless unit for first use 1 Obtain at least one hard disk drive that appears on the NETGEAR Hardware Compatibility List See http www readynas com hard disk hcl If you are using a previously formatted disk see the precautions listed in Previously Formatted Disks on page 27 2 With the unit turned off insert a disk into a drive bay as follows a Press the disk tray release latch The tray handle pops out ReadyNAS Desktop Storage Systems b Pull out the disk tray place the new disk on the tray and assemble the disk and tray with the screws that came with your unit c Make sure that the hard disk connectors face the interior of the disk bay d Slide the disk tray back into the unit and press the handle to secure the disk 3 Turn the unit on and perform a factory reboot e See Boot Menu on page 15 Note Note This process erases all data and formats the disk as X RAID2 If you are using a previously formatted disk that contains data you want to preserve you must move the data to an external drive before using the previously formatted disk in your ReadyNAS unit The factory reboot process can take up to 30 minutes while your unit tests and formats
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