Home

Netgear AirCard 595 (Sprint) User Guide

1. 41 Roam Guan y A A TIAS OA 42 Auto launch upon network connection ocoocccccccccncncncncnccos 43 Viewing the Amount of Data Transferred 0c cece cece cence eee ee 44 Ending a Connection an RA A AAA 45 Online Heli di is bs 45 Displaying Your Phone Number 0 cule dl had 45 SOU so 46 Initial Lock Code 20 46 Warning Regarding the Lock Code 0 cece cece cece eee 46 Behavior When the Sprint Mobile Broadband Card Is Locked 46 3B 3C 3D 3E 3F Lock the Card ccc cece cece cece nennen 47 Lock Upon Startup of Sprint PCS Connection Manager 47 Unlock the Card 4 0 u 48 Change the Lock Code un A AAA IA 48 Accessing LINKS A AA A AS 49 Uninstalling the Sprint PCS Connection Manager Software 49 Menu Options aus a 6 Wis Santee eniin 51 Sprint PCS Connection Manager Menu 0 cece cece cence eee eens 52 System Tray Menu a en er a RR 54 Changing the Settings of Sprint PCS Connection Manager 55 Settings WINdOW sses aa RIEF 56 General Settings cda 57 Sprint PES VISION Settings 0 A As 59 Tools an RR RER 63 Viewing the Connection History ccc cece cee cece eee ee 64 Viewing Alerts unless ood td 65 R nning Diagnostics u a ieh PRE 66 Displaying System Information sc ae 68 Updating the software rut ii ia a ayes 68 About Sprint PCS Connection Manager cece eee eee eee ee
2. have set Warning Regarding the Lock Code If you lock the Sprint Mobile Broadband Card and forget the lock code you will not be able to use the card until you receive assistance from Sprint Behavior When the Sprint Mobile Broadband Card Is Locked When the Sprint Mobile Broadband Card is locked you can Unlock the card page 48 Power off the modem page 37 46 When the card is locked you cannot Make data connections the GO button is unavailable e Run the Activation Wizard Lock the Card If you forget the lock code you will not be able to use the card until you receive assistance from Sprint To lock the Sprint Mobile Broadband Card immediately 1 End any active connection You can lock the card only when Disconnected page 34 2 If Sprint PCS Connection Manager is not expanded click to expand it 3 Click the Y icon 4 In the Enter User Lock Code window enter the lock code and click OK When the card is locked Sprint PCS Connection Manager displays Device Locked and the lock icon is now Bl The GO button is unavailable You can also set the card to be locked upon startup of Sprint PCS Connection Manager as described next Lock Upon Startup of Sprint PCS Connection Manager To set the Sprint Mobile Broadband Card to lock as soon as Sprint PCS Connection Manager starts up 1 Endany active connection You can lock the card only when Disconnected
3. If you see Cipher Strength 128 bit then the High Encryption Pack is installed Proceed to step 2 If the High Encryption Pack is not installed download and install it www microsoft com windows2000 downloads recommended encryption 2 If your version of Internet Explorer is earlier than 5 5 download and install the latest version www microsoft com windows ie downloads If you are running Windows 2000 with Netscape Communicator Ensure your version of Netscape Communicator is 4 7 or higher To verify that your version supports 128 bit encryption 1 In Navigator select Help gt About Navigator Sons In Netscape Communicator select Help gt About Communicator 2 See the section Contains encryption software from RSA Data Security Inc If the next paragraph states This version supports U S security you have 128 bit security If the paragraph states that you have International security you have 40 bit security Download a version that supports 128 bit security Section 1B Getting Started With Your Sprint Mobile Broadband Card 9 The Sprint Mobile Broadband Card Software The Sprint Mobile Broadband Card comes with the following software Sprint PCS Connection Manager which allows you to manage the card s actions and monitor your connections The driver software that forms the interface between the Sprint Mobile Broadband Card and your Windows operating system Before you insert the Sprint Mobi
4. Displaying Your Phone Number You can view your phone number in the Device Info 8 Diagnostics window Menu gt Device Info amp Diagnostics Section 3A Your Sprint Mobile Broadband Card The Basics 45 Security When Disconnected you can lock your Sprint Mobile Broadband Card so that others cannot use the card and account A four digit lock code is needed to unlock the card You can set the Sprint Mobile Broadband Card to lock Whenever Sprint PCS Connection Manager is started page 47 or Immediately without restarting Sprint PCS Connection Manager useful if you are lending your Sprint Mobile Broadband Card and PC or leaving it for a short time page 47 Initial Lock Code The initial lock code value is determined by your service provider For service provider configurations that do not require account activation a default lock code is set at the factory to a value determined by the service provider For assistance contact Sprint page 25 Configurations that use the Activation Wizard set the initial lock code to the last four digits of your account phone number whenever a new phone number is activated After activation you can change the lock code page 48 from the initial value to any four digit code you choose See Warning Regarding the Lock Code below The security lock code is reset to the last four digits of the phone number whenever an account is activated This may change a custom value you
5. N Sprint Y User s Guide Sprint Mobile Broadband Card by Sierra Wireless AirCard 595 WR us SIERRA WIRELESS HEART OF THE WIRELESS MACHINES Table of Contents Welcome to Sprint soii i Introduction to This User s Guide oooooooooomomoososPosrssrssoso so ii Section 1 Basics of Your Sprint Mobile Broadband Card o oo o 1 1A Introducing the Sprint Mobile Broadband Card oo o o ooooo 3 Your Sprint Mobile Broadband Card oooooocooooonoorrcrcroroncroso 4 CDMA Net Works euer 4 Package Contents siii Bee 6 About This A 6 1B Getting Started With Your Sprint Mobile Broadband Card 7 Getting A aa an EE eA ge E 8 System Requirements une is 8 High Encryption Requirements ns an 9 The Sprint Mobile Broadband Card Software oocococcoccccccccono 10 Care and Maintenance nee een 10 Section 2 Installing the Sprint Mobile Broadband Card o oo 11 2A Installing the Software een 13 Getting Started sonic aora 14 2B Inserting and Removing the Sprint Mobile Broadband Card 17 Inserting the Sprint Mobile Broadband Card ooccooccccccccnccccccoo 18 Removing the Sprint Mobile Broadband Card oococcoccocccccccncno oo 19 2C Setting Up Service ae AAA 21 Activating and Using Sprint PCS Service une 22 Preaetivated Card en ea 22 Non preactivated Card Activation Wizard oooocococccoccccccccccn oo 2
6. NIC 60 Network Mode 60 NIC 60 No device 34 non expanded view of Sprint PCS Connection Manager 39 non preactivated card 22 non preferred roaming area 32 notices 97 notices regulatory 90 o on top always 58 online Help 45 118 operating temperature 87 optimize performance 73 OTAPA 86 OTASP 86 P package contents 6 patents 93 PCS Connection Manager see Sprint PCS Connection Manager PCS Vision see Sprint PCS Vision performance improve 73 personal usage 64 phone number during Activation Wizard 24 Sprint Mobile Broadband Card 45 planes 98 Play sound effects 58 plus sign in Sprint PCS Connection Manager 39 port configuration 66 position location 86 power button 87 Power Off Modem 37 Power On Modem 37 Power Vision Sprint 1xEV DO See 1X 1xEV DO powered off 36 37 PPTP Microsoft VPN PPTP Connection 43 preactivated card 22 preferred roaming list 86 Preview Pane 73 PRL 86 problems 75 products Sprint PCS 49 profile data 24 properties of connection change 59 provisioning 22 24 Q questions See troubleshooting R radio frequency specifications 85 radio modem power off 37 receive frequencies 85 records of connection history 64 regulatory information 89 Index regulatory notices 90 Relock modem when program exits 47 remove Sprint PCS Connection Manager 49 removethe card 19 report of system information 68 restore Sprint PCS Connection Manager 40 RF specifications 85 Roam Guard 42 Roam Mode 6
7. Connection Manager menu Ts Alert Log i Sprint Y al Connection History o E Device Info amp Diagnostics Tal Power Off Modem Software Updates Links Help About Sprint PCS Connection Manager Settings Exit Depending on your configuration and settings not all menu options might be shown or enabled as described here You can also display the menu by positioning the cursor over the Menu text or E button and then pressing the spacebar or Enter key on your keyboard To hide the menu press Esc or click outside the menu The following table describes the menu options Alert Log View a record of all alerts for example connection errors that have been received while establishing and maintaining connections See Viewing Alerts on page 65 History 52 Connection View a record of connections established using your Sprint Mobile Broadband Card unavailable if the Connection History is empty or if Keep Connection History page 58 is not selected See Viewing the Connection History on page 64 Section 3B Menu Options Device Info amp View information about your Sprint Mobile Broadband Card Diagnostics and run diagnostic tests See Running Diagnostics on page 66 Power Off Power off your Sprint Mobile Broadband Card Modem See Powering the card off on on page 37 Software Retrieve updates for Sprint PCS Con
8. Insert the Sprint Mobile Broadband Card this installs the drivers for the card See page 18 5 Activate your Sprint PCS account and configure the Sprint Mobile Broadband Card to use your account unless the card has been preactivated See page 22 System Requirements The AirCard 595 Sprint Mobile Broadband Card is supported on Windows XP Home and Professional versions Windows 2000 with Service Pack 1 or later Service Pack 4 is recommended with high encryption support See High Encryption Requirements on page 9 To install and run the Sprint Mobile Broadband Card and accompanying Sprint PCS Connection Manager software you will need the minimum system resources shown in the following table Card slots One Type II PCMCIA PC Card slot Disk drive CD ROM Memory 32 MB Disk space 32 MB 8 Section 1B Getting Started With Your Sprint Mobile Broadband Card High Encryption Requirements Depending on your configuration an IOTA session may automatically start as part of the installation activation process IOTA requires high security 128 bit encryption to establish a secure Internet connection to the CDMA network If you are running Windows XP your computer should already include high security 128 bit encryption If you are running Windows 2000 with Internet Explorer 1 Ensure you have installed the Windows 2000 High Encryption Pack in Internet Explorer select Help gt About Internet Explorer
9. Links For your convenience Sprint PCS Connection Manager includes links to Sprint PCS products and services To access these links 1 In Sprint PCS Connection Manager click Menu 2 Select Links From the Links menu you cannot add or remove links To do this use your Web browser Uninstalling the Sprint PCS Connection Manager Software To remove the Sprint PCS Connection Manager software from your computer use the Add Remove Programs Utility built into your Windows operating system 1 Exit Sprint PCS Connection Manager page 40 2 Eject the Sprint Mobile Broadband Card See Removing the Sprint Mobile Broadband Card on page 19 3 Goto Start gt Settings gt Control Panel and select Add Remove Programs The Windows Add Remove Programs utility will start Be sure the Change or Remove Programs feature is selected default 4 From the list select Sprint PCS Connection Manager and click Remove Section 3A Your Sprint Mobile Broadband Card The Basics 49 50 Section 3B Menu Options In This Section Sprint PCS Connection Manager Menu System Tray Menu This chapter describes each menu option you may encounter while using your Sprint Mobile Broadband Card and the Sprint PCS Connection Manager software Section 3B Menu Options 51 Sprint PCS Connection Manager Menu Clicking Menu or the button located in the upper left corner of Sprint PCS Connection Manager displays the Sprint PCS
10. Maintenance See page 10 98 Section 5A Safety and Notices Section 5B Terms and Conditions In This Section Terms and Conditions of Services This section contains the terms and conditions of service for your Sprint Mobile Broadband Card Section 5B Terms and Conditions 99 Terms and Conditions of Services Effective September 1 2005 Thanks for choosing Sprint These terms and conditions are part of your agreement with Sprint for PCS CDMA Services Separate terms apply for any DEN products or services Please note these terms may not be the most current version You can get a current version of the terms on our website at wwwsprint com or by requesting a copy from us at 1 888 211 4PCS A para solicitar esta literatura en espa ol por favor contactar a 1 888 211 APCS 4727 General This agreement Agreement covers the terms on which we agree to provide and you agree to accept any service or product we make available to you including your wireless services wireless devices etc collectively Services You accept this Agreement when you do any of the following a provide your written or electronic signature b accept through an oral or electronic statement c attempt to or in any way use any of the Services d pay for any Services or e open any materials or package that says you are accepting when you open it The Agreement includes the terms in this document together with the terms assoc
11. Mobile Broadband Card The Basics Ending a Connection To end a connection In Sprint PCS Connection Manager click STOP If you have not selected Enable NIC for data connections page 60 If you exit Sprint PCS Connection Manager while a connection is in progress a window is displayed asking whether you want to disconnect the call By clicking Yes you can end the connection and exit Sprint PCS Connection Manager See Exiting Sprint PCS Connection Manager on page 40 If you have enabled GO automatically when ready manually disconnecting will leave the card disconnected It will not reconnect until one of the following occurs You make a connection through Sprint PCS Connection Manager If you have selected Enable NIC for data connections You eject and reinsert the card If you have not selected Enable NIC for data connections You restart Sprint PCS Connection Manager Online Help Sprint PCS Connection Manager includes extensive online help to provide operating hints and step by step instructions for getting the most from your Sprint Mobile Broadband Card With Sprint PCS Connection Manager running you can access online help in several ways Press lt F1 gt in any window From the Sprint PCS Connection Manager window select MENU gt Help Right click the system tray icon E and select Help Click the Help button available in many windows The help file has a table of contents and an index
12. PC Card slot When you insert the Sprint Mobile Broadband Card the following should occur The first time the card is inserted Windows detects the card and installs the drivers for it This may take a few minutes Once completed Sprint PCS Connection Manager should display Disconnected To connect to the network click GO If sound effects are enabled the PC beeps The PC Card icon appears in the system tray if it is not already displayed for another card and unless the feature has been disabled Windows XP Windows 2000 5 The Sprint Mobile Broadband Card is powered as soon as you insert it 18 Section 2B Inserting and Removing the Sprint Mobile Broadband Card Removing the Sprint Mobile Broadband Card When inserting or removing your card always grip the card by its sides Gripping the card by its antenna may damage the card To remove the Sprint Mobile Broadband Card 1 Exit Sprint PCS Connection Manager if it is open page 40 2 Click the Unplug and Eject Hardware icon in the system tray Windows XP Windows 2000 A 3 Click the entry for NEC PCI to USB Open Host Controller or Standard Enhanced PCI to USB Host Controller 4 Ifa dialog box appears notifying you that it is safe to remove the card click OK or click the Close button X 5 Use your computer s PC Card ejector to eject the Sprint Mobile Broadband Card from the slot 6 Remove the card from your computer
13. Service 23 3 Give the account representative your ESN Electronic Serial Number or MEID Mobile Equipment IDentifier number as displayed by the Activation Wizard Enter the activation code provided by the account representative and click Next 4 Enter the phone number no spaces or hyphens and if not the same value as the phone number the MSID value given by the account representative and then click Next A confirmation window will be displayed 5 Confirm with the service representative that the information is correct If it is click Yes If it isn t click No and re enter the information 6 Click Finish to close the Activation Wizard 7 Wait a few moments for the Sprint Mobile Broadband Card to automatically reset Depending on your configuration an IOTA session may automatically start Data Provisioning IOTA below After Sprint sets up your account on the network your Sprint Mobile Broadband Card should be configured and ready for use Data Provisioning IOTA IOTA Internet Over The Air supported by some service providers including Sprint is an automated feature to perform account setup for you by making a connection to the CDMA network and using a secure Internet connection to download account parameters to your Sprint Mobile Broadband Card To make this secure connection IOTA requires that your computer support 128 bit encryption See High Encryption Requirements on page 9 Depending on y
14. account parameters for you This may be because the signal strength is poor or because the IOTA server is not responding Confirm you have sufficient signal strength Try the actions listed for Searching for Service page 77 Contact Sprint for assistance page 25 This message may indicate that your system does not support 128 bit encryption for high security access to data provisioning You will not be able to complete the 78 Section 3F Troubleshooting Tips activation of data services until you upgrade your system s security See High Encryption Requirements on page 9 Sprint PCS Connection Manager Stopped Working After Upgrading Windows If you upgrade to a different version of Windows Sprint PCS Connection Manager will not work After the following steps any changes you made to Sprint PCS Connection Manager settings will be lost you will have to re apply the changes Before you upgrade Windows or if you ve upgraded Windows and Sprint PCS Connection Manager stopped working 1 Uninstall Sprint PCS Connection Manager page 49 2 Upgrade Windows 3 Reinstall Sprint PCS Connection Manager page 13 Section 3F Troubleshooting Tips 79 80 Section 4 Technical Specifications and Regulatory Information Sprint Y 82 Section 4A Technical Specifications In This Section LED Operation Radio Frequency and Electrical Specifications Software Specifications Environmenta
15. eee 69 Frequently Asked Questions ooooocooocoocoocorcrccrr corno 71 What is Sprint PCS Connection Manager 0 cece cence eee eee 72 Ifthe connection is always on am l always being billed 72 How fast is the connection with Sprint PCS Connection Manager 72 Can I connect to a dial up account like AOL or EarthLink 72 Once I connect to the Nationwide Sprint PCS Network how do I access my corporate network through a VPN co ccscs essbesessdaceendnersesancenncen 72 How can I optimize my settings to achieve the fastest speeds and conserve data when accessing my corporate network o o oo o o 73 Why won t my laptop go into hibernation mode when using my Sprint Mobile Broadband Card u ns lagen 73 Troubleshooting Tips nassen sesos 75 Problems Causes and Solutions u a 76 GO Button Is Unavailable cc 77 Searching for Service y dedos we os 77 Cannot Connect to the Sprint Power Vision Sprint PCS Vision Network 78 Could Not Prepare Data Services ccc cece cece eee eect eee eee ee 78 Unable To Prepare Data Services iii a a 78 Sprint PCS Connection Manager Stopped Working After Upgrading Windows nun an is eae ees 79 Section 4 Technical Specifications and Regulatory Information 81 4A Technical Specifications cc cece cece cece cece renee eeeees 83 CEDOM 222 232 tii has 84 Radio Frequency and
16. facing up See page 18 Windows detects the card and installs the drivers for it This may take a few minutes Once completed Sprint PCS Connection Manager should display Disconnected If you have an older version of Sprint PCS Connection Manager and are experiencing problems during installation use the Add Remove Programs Utility see page 49 to remove the older version of Sprint PCS Connection Manager Then reinstall the current version of Sprint PCS Connection Manager from the Installation CD Proceed to configure the Sprint Mobile Broadband Card to use your account if it was not preactivated see Activating and Using Sprint PCS Service on page 22 If your card is preactivated then you are ready to connect to the network to learn about using the software see Your Sprint Mobile Broadband Card The Basics on page 29 Section 2A Installing the Software 15 16 Section 2B Inserting and Removing the Sprint Mobile Broadband Card In This Section Inserting the Sprint Mobile Broadband Card Removing the Sprint Mobile Broadband Card This section describes how to properly insert the Sprint Mobile Broadband Card and remove it from your PC Section 2B Inserting and Removing the Sprint Mobile Broadband Card 17 Inserting the Sprint Mobile Broadband Card To insert the Sprint Mobile Broadband Card into a notebook 1 With the picture label facing up insert the Sprint Mobile Broadband Card into the
17. from the Sprint PCS Vision option of the Settings window is set to 1xEV DO Only and only 1X coverage is available Either move to an area that has 1xEV DO coverage or change the setting to Automatic or 1X Only e Check with Sprint a network or account problem may be preventing the Sprint Mobile Broadband Card from obtaining service Section 3F Troubleshooting Tips 77 Cannot Connect to the Sprint Power Vision Sprint PCS Vision Network If you re having problems connecting or there s no Sprint Power Vision 1x EVDO coverage in your area set Network Mode from the Sprint PCS Vision option of the Settings window to 1X Only and try to establish a connection If the connection is dropped as soon as it is established 1 Select Windows XP Start gt Control Panel gt Network Connections Windows 2000 Start gt Settings gt Control Panel gt Network and Dial Up Connections Right click Sprint PCS Vision Sierra Wireless and select Properties Select the Networking tab Select Settings NY Pp up Ensure that Enable LCP Extensions and Negotiate multi link for single link connections are not selected 6 Click OK Could Not Prepare Data Services See Unable To Prepare Data Services below Unable To Prepare Data Services Note The message may appear as Could not prepare data services Please contact The Sprint Mobile Broadband Card was unable to access the IOTA server to obtain data
18. in accessing transporting and routing this information item on our network data from partial or interrupted downloads re sent data and data associated with unsuccessful attempts to reach websites or use applications Based on these and a number of other factors e g the specific application network performance etc data used and charged to you will vary widely even for the same activity Estimates of data usage for example the size of downloadable files will not be accurate or a reliable predictor of actual usage Your invoice will not separately identify the number of kilobytes attributable to your use of specific sites sessions or services Taxes and Surcharges We invoice you for taxes fees and other charges levied by or remitted directly to federal state local or foreign governments including without limitation sales gross receipts Universal Service use and excise taxes If you claim any tax exemption you must provide us with a valid tax exempt document Tax exemptions are not applied retroactively We also invoice you for surcharges that Section 5B Terms and Conditions 103 we collect and keep to pay for the costs of complying with government programs such as number pooling and portability and Enhanced 911 service these charges are not the taxes nor government imposed assessments Invoicing Payment Invoicing cycles and dates may change from time to time Monthly recurring and related charges for Services are g
19. ll be ready to use your card in no time You can view this guide online or print it to keep on hand If you re viewing it online simply click a topic in the Table of Contents or a page number in the Index or any page reference or section reference The PDF automatically displays the appropriate page Section 1 Basics of Your Sprint Mobile Broadband Card Sprint Y Section 1A Introducing the Sprint Mobile Broadband Card In This Section Your Sprint Mobile Broadband Card CDMA Networks Package Contents About This Guide This section introduces the basic features and functions of your Sprint Mobile Broadband Card what is included with your card and how to use this guide to get you started Section 1A Introducing the Sprint Mobile Broadband Card 3 Your Sprint Mobile Broadband Card The Sierra Wireless AirCard 595 PC Card is a dual band wireless PC Card for cellular and PCS networks It enhances the functionality of your mobile computing devices by adding wireless data This card allows you to do the following subject to feature availability without using a landline phone or network e Connect to the Internet VPN and corporate networks Send and receive email Your Sprint Mobile Broadband Card fits into a Type II PC Card slot available on most notebook PCs CDMA Networks The Sprint Mobile Broadband Card operates over a type of wireless network called CDMA Code Division Multiple
20. page 34 2 If Sprint PCS Connection Manager is not expanded click to expand it 3 Click the lock icon 8 or Bel depending on the current lock status 4 Inthe Enter User Lock Code window enter the lock code and select Relock modem when program exits 5 Click OK This setting takes effect only after you exit and restart Sprint PCS Connection Manager Section 3A Your Sprint Mobile Broadband Card The Basics 47 Unlock the Card When locked Sprint PCS Connection Manager displays Device Locked and the lock icon is Al To unlock the card 1 If Sprint PCS Connection Manager is not expanded click to expand it 2 Click the ry icon 3 Inthe Enter User Lock Code window enter the lock code and click OK When the card is unlocked Sprint PCS Connection Manager no longer displays Device Locked and the lock icon is Pal Change the Lock Code If you forget the lock code you will not be able to use the card until you receive assistance from Sprint To change the lock code 1 In the Sprint PCS Vision settings window click User Lock Change The Change User Lock Code window is displayed E Change User Lock Code Current Code New Code Re enter Cancel 2 Enter the current lock code 3 Enter a new four digit lock code 48 Section 3A Your Sprint Mobile Broadband Card The Basics 4 Enter the new lock code for confirmation 5 Click OK Accessing
21. the slower Sprint PCS Vision 1X connection 1xEV DO Attempt only a Sprint Power Vision 1xEV DO connection Only Note When in an area that has only Sprint PCS Vision 1X coverage you won t be able to connect to the network 1X Only Attempt only a Sprint PCS Vision 1X connection even when you are in Sprint Power Vision 1xEV DO coverage which provides faster data transmission speeds Note When in an area that has only Sprint Power Vision 1xEV DO coverage you won t be able to connect to the network Sprint Disable roaming when Sprint coverage is unavailable You will be able to connect only when Sprint coverage is available Automatic Allow roaming when Sprint coverage is unavailable Note Roaming rates will apply Roam Guard page 42 can remind you of this 60 Section 3C Changing the Settings of Sprint PCS Connection Manager Roam Only Allow only roaming Note Roaming rates will apply Roam Guard page 42 can remind you of this Roam Guard Display a warning message when you are about to establish a data connection while roaming For more information see Roam Guard on page 42 Available only if Roam Mode is set to Automatic page 60 Note If you proceed with the data connection roaming rates will apply Activation Used only when activating a Sprint Mobile Broadband Card or Wizard when changing your card s phone number page 22 User Lock Change the security lock c
22. whether or not you were actually successful in connecting to the intended destination However you will not be charged for voice calls that ring and do not pick up orif you get a busy signal For voice calls received by your device you are charged from the time shortly before the phone starts ringing until the call is terminated You are charged for an entire voice call based on the time period in which the call is initiated Partial minutes of use are rounded up to the next minute Sprint PCS Vision Charges Vision usage is measured in bytes not in minutes Bytes are rounded up to kilobytes Usage rounding occurs at the top of each clock hour while in a session and at the end of each session and is then charged to you based on the terms of your Services Depending on your Services usage may be charged against an allowance or on a fixed price per kilobyte Usage charges may be rounded up to the next cent at monthly or other intervals In certain instances you may not know that your session has not ended As long as your device is connected to our network you will incur data usage charges You will be charged for all data directed to the internet address or IP address assigned to your device regardless of who initiates the activity or whether your device actually receives the data This includes but is not limited to the amount of data associated with the particular information item e g game ringer email etc additional data used
23. 0 Roam Only roaming option 61 roaming description 4 display warning message 42 indicator 32 PRL 86 settings 60 RSSI 32 66 Running Diagnostics 66 S Safety and Hazards 98 Safety and Notices 97 SAR 91 Searching for service 34 77 security overview of user lock 46 warning 46 behavior when the card is locked 46 changethe lock code 48 high encryption required for IOTA 9 IOTA high encryption requirement 9 lock card immediately 47 lock card upon startup 47 unlock card 48 service plan add options 26 service conditions of 99 service searching for 77 services Sprint PCS 49 Setting Up Service 21 Settings window overview 56 General 57 Sprint PCS Vision 59 shortcut menu 54 show Welcome screens 60 signal strength diagnostic tests 66 indicator 32 SMS 86 software Index components 10 lock card immediately 47 lock card upon startup 47 menu options 51 minimize 40 minimize on startup 58 remove 49 restore minimized 40 specifications 86 uninstall 49 unlock card 48 update 68 upgrading Windows 79 user lock 46 version information 69 Windows upgrading 79 Software Updates 68 sound effects play 58 specifications environmental 87 mechanical 87 radio frequency and electrical 85 software 86 speeds data transmission 72 Sprint roaming option 60 Sprint Customer Service 26 Sprint Mobile Broadband Card inserting 18 phone number 45 Sprint PCS Connection Manager overview 30 1X or 1xEV DO connection Network Mode 60 Abo
24. 0 26 KD Received f v 4 4 0 KD Sent The text for example Connected shown in the screenshot above and icon s in Sprint PCS Connection Manager indicate the connection state page 33 and also only when Disconnected the lock state page 46 locked ry or unlocked i Section 3A Your Sprint Mobile Broadband Card The Basics 31 Sprint PCS Connection Manager may display depending on the connection state some of the following icons Tal COMA network signal strength indicated by the number of bars The ToolTip indicates the type of coverage you have for example 1X and or 1xEV DO and the signal strength in dBm ir You are roaming Roaming charges may apply If this icon is flashing you are in a non preferred roaming area and you may not be able to complete your calls Tip You can change the roaming option Roam Mode for example to disable roaming select Sprint and also enable the Roam Guard feature from the Sprint PCS Vision Settings window page 59 1xEV DO Rev A transmit receive icon a data connection is active FRR A The up arrow is animated for example when data is being transmitted to the network The down arrow is animated for example when data is being received from the network 1xEV DO Rev 0 transmit receive icon a data connection is active FFE 444 The up arrow is animated for example when data is being transmitted to the network Th
25. 2 Data Provisioning IOTA nase cintia e aa 24 2D Getting Help ses db 25 Visit Our WED SIE anna 26 Contact Sprint Customer Service u 26 Troubleshooting ausser tii 26 Section 3 Using the Sprint Mobile Broadband Card ooooocommmo 27 3A Your Sprint Mobile Broadband Card The Basics o o o o o 29 Sprint PCS Connection Manager sense 30 Starting Sprint PCS Connection Manager 0 cece eee eee eens 30 Start Sprint PCS Connection Manager Automatically 31 Sprint PCS Connection Manager Window cee cece eee e ences 31 CONNECTION States lid 33 N device insel 34 Initializine aan ee 34 Searching for Services see ASAS 34 Disconnected sn innen 34 CON ss 34 CONEA see 35 Connected to DIS cie aii ci CMO Sen ban dorar 35 Device KOCK Ed st ll AA A A 35 Device powered off abla 36 System Tray Connection States sio nenn aa 36 Determining the Type of Coverage u une an 37 Powering the card off on iio reis ee aa bean 37 Controlling the Sprint PCS Connection Manager WindowW 39 Expanding Sprint PCS Connection Manager 00 cesses eee 39 Minimizing Sprint PCS Connection Manager cece eee eee ee 40 Restoring Sprint PCS Connection Manager eee eee eee eee 40 Exiting Sprint PCS Connection Manager eee eee eee eee ee 40 Launching a Sprint Power Vision Sprint PCS Vision Connection
26. 3 The AirCard 595 card and its antenna must not be colocated with any other transmitter or antenna within a host device 4 A label must be affixed to the outside of the end product into which the AirCard 595 is embedded with a statement similar to the following This device contains TX FCC ID N7NAC595 This equipment contains equipment certified under IC 2417C AC595 5 Auser manual with the end product must clearly indicate the operating requirements and conditions that must be observed to ensure compliance with current FCC IC RF exposure guidelines The end product with an embedded AirCard 595 card must pass the unintentional emission testing and properly authorized per FCC Part 15 requirements for separate approval to satisfy the SAR requirements of FCC Part 2 1093 If this PC Card is intended for use in a portable device you are responsible and IC RSS 102 92 Section 4B Regulatory Information Patents This product may contain technology developed by or for Sierra Wireless Inc This product includes technology licensed from QUALCOMM 3G This product is manufactured or sold by Sierra Wireless Inc or its affiliates under one or more patents licensed from InterDigital Group Trademarks Sprint the Going Forward logo and other trademarks are trademarks of Sprint Nextel AirCard and Heart of the Wireless Machine are registered trademarks of Sierra Wireless Sierra Wireless the Sierra Wire
27. Access To use the Sprint Mobile Broadband Card you need an account that gives you access to the CDMA network Some features described in this manual may not be available with your account For details of the services and accounts available contact Sprint page 25 There are CDMA networks that operate in the frequency bands supported by the Sprint Mobile Broadband Card throughout North America and parts of Latin America Asia and New Zealand However each service provider operates a network that covers a limited geographical area within the overall CDMA coverage area The fee for service is usually higher when you are roaming connecting to a network other than Sprint Sprint has roaming agreements with other service providers so that you can get service outside of the coverage area of the Sprint PCS Vision network For example assuming you live in Seattle and travel frequently to Vancouver you can obtain an account with a service provider in Seattle that has a roaming agreement with a service provider in Vancouver You would then have local service in Seattle and roaming service in Vancouver There may be additional charges for roaming service 4 Section 1A Introducing the Sprint Mobile Broadband Card CDMA technology provides a variety of connectivity features depending on your Sprint account actual speed depends on the network conditions 1xEV DO Rev A Sprint Power Vision supports Internet connections wit
28. Electrical Specifications 0 sees eee eee ee 85 Software Specifications ann see 86 Environmental Specifications iii I 87 Mechanical Specifications A AAA 87 AB Regulatory Information nen 89 Regulatory Notices ira oa 90 Information pertaining to OEM customers 0 cece cece ee ee ees 92 Patents scree ar Gasser fe a Se ces taal Sot otal AT AAA A 93 Trademarks Wesen lic 93 OPV NISC rt bee EEE E E E A E alae Ane ahi 93 Limitation of Liability ae nia bh Bhd abe eae eba eae wena eee 94 Additional Information and Updates eee e eee e cee cece ences 94 Section 5 Safety Information and Terms amp Conditions oooooo o 95 5A Safety and Notices 20300 eels oo Be ea 97 Important Notic su spud a tad Sau da TRA 98 Safetyand Hazards este 98 Careand Maintenance er eb 98 5B Terms and Conditions u ke men 99 Terms and Conditions of Services anne aan 100 Section 6 Glossary and Index oooococooccccccccocccccccccocccco cc o 109 DAMOS ANA RER 111 6B A eee eh ete eee ee eae eee eee 115 Welcome to Sprint We are committed to bringing you the best wireless technology available and we built our network right from the start so no matter where you are on the Nationwide Sprint PCS Network all your services will work the same When it comes to mobile connectivity the Sprint Mobile Broadband Card offers more freedom than ever before No wires no cables just access to yo
29. G IN COURT YOU AND SPRINT AGREE TO ARBITRATE ANY AND ALL CLAIMS CONTROVERSIES OR DISPUTES AGAINST EACH OTHER ARISING OUT OF OR RELATING TO THIS AGREEMEN INCLUDING WITHOUT LIMITATION THE SERVICES ANY PHONES EQUIPMENT OR ADVERTISING EVEN IF IT ARISES AFTER YOUR SERVICES HAVE TERMINATED AND INCLUDING CLAIMS YOU MAY BRING AGAINST SPRINT S EMPLOYEES AGENTS AFFILIATES OR OTHER REPRESENTATIVES OR THAT SPRINT MAY BRING AGAINST YOU CLAIMS THE FEDERAL ARBITRATION ACT APPLIES TO THIS AGREEMENT AND ITS PROVISIONS NOT STATE LAW GOVERN ALL QUESTIONS OF WHETHER A CLAIM IS SUBJECT TO ARBITRATION THIS PROVISION DOES NOT PREVENT EITHER YOU OR SPRINT FROM BRINGING APPROPRIATE CLAIMS IN SMALL CLAIMS COURT BEFORE THE FEDERAL COMMUNICATIONS COMMISSION OR A STATE PUBLIC UTILITIES COMMISSION YOU AND SPRINT FURTHER AGREE THAT NEITHER SPRINT NOR YOU WILLJOIN ANY CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY IN A LAWSUIT ARBITRATION OR OTHER PROCEEDING THAT NO CLAIM EITHER SPRINT OR YOU HAS AGAINST THE OTHER SHALL BE RESOLVED ON A CLASS WIDE BASIS AND THAT NEITHER SPRINT NOR YOU WILL ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IF FOR ANY REASON THIS ARBITRATION PROVISION DOES NOT APPLY TO A CLAIM WE AGREE TO WAIVE TRIAL BY JURY A single arbitrator engaged in the practice of law will conduct the arbitration The arbitration will be filed with and the arbitrator will be selected according to the rules of either JAMS o
30. If you have selected Enable NIC for data connections page 60 after exiting Sprint PCS Connection Manager you are still connected to the network data may still be transferred To manage the connection use the Windows network connection icon in the system tray Launching a Sprint Power Vision Sprint PCS Vision Connection To launch a connection In Sprint PCS Connection Manager click GO If GO is unavailable see GO Button Is Unavailable on page 77 When the connection is successfully established the Sprint PCS Network welcome screen appears unless you have turned off the display of the welcome screens see Always show Welcome Screens on page 60 Y PCS Vision Welcome x g Welcome to the PCS Network VW Always show Welcome Screens Sprint PCS Connection Manager displays Connected or Connected to NDIS page 35 You can now use your Web browser perform data transfers and so on To monitor the status of the connection you can use the text page 33 and icons page 31 in Sprint PCS Connection Manager and the icon in the system tray page 36 You can also view the amount of data transferred page 44 Section 3A Your Sprint Mobile Broadband Card The Basics 41 You can optionally specify which application to automatically launch when the connection is established See Auto launch upon network connection on page 43 You can also set the connection to launch automaticall
31. Number Security Accessing Links Uninstalling the Sprint PCS Connection Manager Software Your Sprint Mobile Broadband Card is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you This section guides you through the basic features of your Sprint Mobile Broadband Card Section 3A Your Sprint Mobile Broadband Card The Basics 29 Sprint PCS Connection Manager Sprint PCS Connection Manager is the application that allows you to manage and monitor the high speed Sprint Power Vision 1xEV DO and Sprint PCS Vision 1X connection to the Sprint network You use Sprint PCS Connection Manager to Determine your signal strength and other network connection parameters page 31 Initiate data calls page 41 View call statistics page 64 and messages page 33 Customize features and options page 56 Without running Sprint PCS Connection Manager you can make a data connection simply by starting whatever application you want to use such as your Web browser or email application Prerequisites you must have previously selected in Sprint PCS Connection Manager Enable NIC for data connections and GO automatically when ready page 60 However to make use of other features of the Sprint Mobile Broadband Card you must run Sprint PCS Connection Manager Starting Sprint PCS Connection Manager To start Sprint PCS Connection Man
32. Service You can reach Sprint Customer Service by Logging on to your account at www sprint com Calling us toll free at 1 888 211 4PCS 4727 Writing to us at Sprint Customer Service P O Box 8077 London KY 40742 Troubleshooting The Online Help for Sprint PCS Connection Manager see page 45 includes descriptions of most common error messages Look in the Contents under Troubleshooting For help with other problems See Troubleshooting Tips on page 75 Consult the Sierra Wireless Web site at www sierrawireless com where you will find an extensive knowledge base that can be searched to address most problems and the Installation Troubleshooting wizard in the Support amp Download section Contact Sprint as noted above 26 Section 2D Getting Help Section 3 Using the Sprint Mobile Broadband Card Sprint Y 28 Section 3A Your Sprint Mobile Broadband Card The Basics In This Section Sprint PCS Connection Manager Starting Sprint PCS Connection Manager Start Sprint PCS Connection Manager Automatically Sprint PCS Connection Manager Window Connection States System Tray Connection States Determining the Type of Coverage Powering the card off on Controlling the Sprint PCS Connection Manager Window Launching a Sprint Power Vision Sprint PCS Vision Connection Viewing the Amount of Data Transferred Ending a Connection Online Help Displaying Your Phone
33. ager 1 Ensure the Sprint Mobile Broadband Card is inserted into your computer s PC Card slot with the Sprint label facing up 2 Double click the program s icon Es on your desktop or from the Start menu on your Windows desktop select Windows XP All Programs gt Sprint gt Sprint PCS Connection Manager Windows 2000 Programs gt Sprint gt Sprint PCS Connection Manager When Sprint PCS Connection Manager is running it places an icon E in the system tray usually at the right end of the taskbar See page 36 You can also set Sprint PCS Connection Manager to launch automatically whenever your card is detected See the following section 30 Section 3A Your Sprint Mobile Broadband Card The Basics Start Sprint PCS Connection Manager Automatically To set Sprint PCS Connection Manager to start automatically whenever your card is detected From the General option of the Settings window page 57 select Launch Connection Manager automatically Note Changes to this setting apply only after you restart Windows You can also set the connection to launch automatically whenever available See GO automatically when ready on page 60 These settings provide an always on connection as long as you have network coverage Sprint PCS Connection Manager Window Menu Message area Indicator area Minimize Exit Establish cancel a connection 4 72 KD Total
34. aller ID If you do not want people you call to receive the number assigned to your phone call us at 1 888 211 4PCS for information about automatic Caller ID blocking The number assigned to your phone can be blocked on a per call basis by dialing 67 Destination Number TALK or similar key Caller ID blocking is not available when using Vision or Wireless Web services TTY Access A TTY also known as TDD or Text Telephone is a telecommunications device that allows people who are deaf or hard of hearing or who have speech or language disabilities to communicate by telephone TTY doesn t work with all devices If you have a TTY capable device it may not function effectively or at all when attempting 911 calls and should not be relied on for such calls Disclaimer of Warranties WE MAKE NO REPRESENTATIONS OF WARRANTIES EXPRESS OR IMPLIED INCLUDING TO THE EXTENT ALLOWED BY LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES OR WIRELESS DEVICE WE DO NOT PROMISE UNINTERRUPTED OR ERROR FREE SERVICES AND YOU AGREE TO HOLD US HARMLESS FOR ALL SUCH PROBLEMS Limitation of Liability Neither we nor our vendors suppliers or licensors are liable for any damages arising out of or in connection with any a act or omission by your or another person or company b providing or failing to provide Services including deficiencies or problems with your wireless device our network coverage or S
35. and is also displayed in the Device Info amp Diagnostics window page 66 Compare to ESN 112 Glossary MHz megahertz One million cycles per second PC Card Add in memory and communications cards for portable computers PC Card is a trademark of the PCMCIA PCMCIA Personal Computer Memory Card International Association The organization that standardizes PC Cards PCS Personal Communications Services A cellular communication infrastructure roaming A cellular subscriber is in an area where service is obtained from a cellular service provider other than Sprint Sprint Mobile Broadband High speed wireless services optimized for data Sprint Mobile Broadband is the next evolutionary step for the Sprint Power Vision Network Sprint PCS Connection Manager Software that allows you to manage the Sprint Mobile Broadband Card s actions and monitor your connections Sprint PCS Vision Sprint s advanced multimedia third generation services available on the network See 1X Sprint Power Vision Sprint s advanced multimedia third generation services available on the network See 1xEV DO system tray Usually located in the bottom right of the screen near the clock When Sprint PCS Connection Manager is running it places an icon G in this area which Glossary 113 you can use to monitor the connection state page 36 If you right click the icon a shortcut menu is displayed page 54 Close Sprint PCS Conne
36. ard may cause interference you can power off the modem without ejecting the card and still use other functions of your notebook computer This also allows you to conserve your notebook computer s battery To power off the modem 1 Close any active data connection page 45 2 Select MENU gt Power Off Modem Section 3A Your Sprint Mobile Broadband Card The Basics 37 When powered off the menu option switches to Power On Modem and Sprint PCS Connection Manager displays the message Device powered off Sprint PCS Vision Device powered off E To power on the modem Select MENU gt Power On Modem 38 Section 3A Your Sprint Mobile Broadband Card The Basics Controlling the Sprint PCS Connection Manager Window Expanding Sprint PCS Connection Manager Sprint PCS Connection Manager has two views expanded and non expanded Non expanded view To expand Sprint PCS Connection Manager click e Sprint PCS Connection Manager now also displays the amount of data transferred during the current connection and only when Disconnected the lock state of the card locked S or unlocked al To change back to non expanded view click E Section 3A Your Sprint Mobile Broadband Card The Basics 39 Minimizing Sprint PCS Connection Manager To save space on your screen for other programs you can minimize the Sprint PCS Connection Manager Click in the upper right corner of Sprint PCS Connecti
37. changes may take place sooner in which case your invoice will reflect pro rated charges Certain changes may be conditioned upon payment of an Early Termination Fee or certain other charges Termination of Services Consistent with this Agreement a we may terminate Services at any time with notice to you and in certain instances without notice and b you may terminate Services at any time with prior notice to us Except as otherwise provided in this Agreement IF YOU TERMINATE YOUR TERM SERVICE PLAN EARLY OR WE DO SO FOR GOOD CAUSE YOU WILL BE REQUIRED TO PAY THE APPLICABLE EARLY TERMINATION FEE ASSOCIATED WITH YOUR SERVICES We will not charge an Early Termination Fee for deactivations consistent with our Return Policy or for service plans being provided on a month to month basis If any Services are terminated before the end of your current invoicing cycle we will not prorate charges to the date of termination and you will not receive a credit or refund for any unused Services Section 5B Terms and Conditions 101 Wireless Devices Numbers 8 Email Addresses We did not manufacture your wireless device and we are not responsible for any defects or for the acts or omissions of the manufacturer The only warranties on your device are any limited warranties extended by the manufacturer directly to you or passed on to you through us Your device may not accept Services directly from any other carrier You do not have any rights to any numb
38. ction Manager Help About Sprint PCS Connection Manager Exit sl ES gt R 6 16 PM aptur TIA Telecommunications Industry Association A standards setting trade organization whose members provide communications and information technology products systems distribution services and professional services in the United States and around the world Consult wwwtiaonline org ToolTip Text that displays when you position the mouse pointer over an area of the screen for example over an indicator Signal 1xEVDO 89dBm Signal 1xRTT 105dBm VPN Virtual Private Network WAN Wide Area Network 114 Index Numerics 1 888 211 4PCS 26 1X Only Network Mode 60 1X 1xEV DO description 5 amount of data transferred 44 application to automatically launch upon network connection 43 automatically connect when ready 60 cannot connect 78 connect 41 coverage determine 37 dormant indicator 32 end connection 45 icons 32 roaming indicator 32 transmit receive indicator 32 warning when roaming 42 1xEV DO Only Network Mode 60 3G see 1X 1xEV DO A About Sprint PCS Connection Manager 69 accessibility 86 account access 26 account setting up 22 Activating and Using PCS Service 22 activating the card 22 activation 22 activation code 24 Activation Wizard overview 22 Activation Wizard button 61 aircraft 37 98 Alert Log 65 alerts 65 always on description 5 billing 72 set 31 Always on top 58 Al
39. ction Manager 49 unlock the card initial lock code 46 instructions 48 Update Data Profile 24 update the software 68 updates check for latest 94 Updating User Profile 24 upgrading Windows 79 URL to automatically launch upon network connection 43 URLs favorites 49 USB port 66 user lock overview 46 warning 46 change the lock code 48 lock card immediately 47 lock card upon startup 47 unlock the card 48 User Lock Change button 61 V vehicle operating 98 version information 69 vibration 87 Viewing your phone number 45 views of Sprint PCS Connection Manager 39 Vision see Sprint PCS Vision and 1X 1xEV DO Voice 86 voltage 85 VPN 72 Index VPN program to automatically launch upon network connection 43 WwW warning lock code regarding 46 roaming display message 42 warranty 6 106 weak signal 77 Web site automatically launch upon network connection 43 favorites 49 Sprint com 26 Welcome screen always show 60 white paper 73 Windows auto launch Sprint PCS Connection Manager 58 upgrading 79 wizard Activation Wizard 22 Troubleshooting 26 www sprint com 26 121
40. ction Manager click Menu 3 Select Device Info amp Diagnostics 66 Section 3D Tools The tests automatically start when the window opens Device Info amp Diagnostics 3 x You can use this window to get information about your Sprint network devices Select a Sprint network device to test it Sprint network devices Sierra Wireless AirCard 595 Modern Manufacturer Sierra Wireless Inc Model AirCard 595 ESN 00000000 00000000000 Firmware Version p12131a0 PRL 20007 Phone number 6196474859 Active Vision User Name SILVERETEST sprintpcs com Y Communication Port Pr COM9 Y Status Port Presence No Device Y Communication Port C 115200 N 8 1 Y Communication Device Initialized Y Connection Card Capa Data Y Connection Card Confi Configuration set Connection Card Batte Status N A Y Connection Card Signa 81dBm Y Sprint PCS Network Av 3G CDMA Ak Nehanrk Service 1xRTT x Update Data Profile System Information Refresh From the Device Info amp Diagnostics window you can view system information page 68 and save the system information to an RTF file From the Device Info amp Diagnostics window you can also update parameters in your Sprint Mobile Broadband Card Click Update Data Profile If this button is not displayed eject and reinsert the card Section 3D Tools Displaying System Information The System Information windo
41. e Windows 2000 users You must log in with administrative privileges to install the software and drivers Windows XP users You may need to log in with administrative privileges depending on your Windows configuration 1 If the installation CD is not already in your CD ROM drive insert it The CD should autostart If the CD does not autostart select Start gt Run and enter d SCMinstaller exe where dis the drive letter of your CD ROM drive 14 Section 2A Installing the Software 2 Use the Next and Back buttons to navigate through the wizard noting the following You must select I accept the terms in the license agreement to indicate your acceptance of the terms of the license agreement to proceed with the installation Use the default settings for the Destination Folder unless you have special requirements and an advanced understanding of PC configuration The Destination Folder dictates where the software is installed 3 At the end of the installation you will be prompted to restart your computer Ensure that you save your work in other applications if applicable 4 When the Installation Complete window is displayed click Restart to restart Windows 5 When Windows has restarted run Sprint PCS Connection Manager Double click the program s icon EJ on your desktop 6 Once Sprint PCS Connection Manager displays No device insert the card into the PC Card slot Sprint label
42. e Sprint Mobile Broadband Card is properly inserted not locked page 47 and not powered off page 36 If Sprint PCS Connection Manager displays Searching for service for a long period of time for example several minutes see Searching for Service below If Roam Mode from the Sprint PCS Vision option of the Settings window is set to Sprint ensure you are not roaming or change the setting You may be subject to roaming rates See page 60 Searching for Service If Sprint PCS Connection Manager displays Searching for service for a long period of time for example several minutes try one of the following Try re orienting your computer If you are inside a building or near a structure that may be blocking the signal change the position or location of your computer If Roam Mode from the Sprint PCS Vision option of the Settings window is set to Sprint Ensure you are within the Sprint Power Vision Sprint PCS Vision network coverage area or change the Roam Mode setting You may be subject to roaming rates If Roam Mode from the Sprint PCS Vision option of the Settings window is set to Roam Only Ensure you are roaming or change the Roam Mode setting If Network Mode from the Sprint PCS Vision option of the Settings window is set to 1X Only and only 1xEV DO coverage is available Either move to an area that has 1X coverage or change the setting to Automatic or 1xEV DO Only If Network Mode
43. e down arrow is animated for example 7 when data is being received from the network 1xEV DO Rev 0 and Rev A transmit receive icon the data connection is dormant The up and down arrows are gray dr 1X transmit receive icon a data connection is active The up arrow is black and animated when data is being transmitted to the network The down arrow is black and animated when data is being received from the network dp 1X transmit receive icon the data connection is dormant The up and down arrows are gray 32 Section 3A Your Sprint Mobile Broadband Card The Basics Sprint PCS Connection Manager has the following buttons and text Menu or the El button Displays the Sprint PCS Connection Manager menu page 52 gt Expands Sprint PCS Connection Manager and displays the amount of data transferred when Connected or when Disconnected the lock status of your card locked 8 or unlocked Mel El Displayed when Sprint PCS Connection Manager is expanded Hides the amount of data transferred and the lock status of your card upper right corner of the window Minimizes Sprint PCS Connection Manager page 40 e E Exits Sprint PCS Connection Manager GO Starts the Sprint Power Vision Sprint PCS Vision connection page 41 Stop Ends the connection visible when a connection is established Connection States Sprint PCS Connection Manager can display va
44. eck for updates once per month 68 Section 3D Tools About Sprint PCS Connection Manager The About Sprint PCS Connection Manager window displays information about the Sprint PCS Connection Manager software To display this window In Sprint PCS Connection Manager click Menu and then select About Sprint PCS Connection Manager Right click the Sprint PCS Connection Manager icon E in the system tray and from the shortcut menu select About Sprint PCS Connection Manager To close this window click anywhere inside it Tip To display more information you can run diagnostics page 66 Section 3D Tools 69 70 Section 3E Frequently Asked Questions In This Section What is Sprint PCS Connection Manager Ifthe connection is always on am I always being billed How fast is the connection with Sprint PCS Connection Manager Can I connect to a dial up account like AOL or EarthLink Once connect to the Nationwide Sprint PCS Network how do access my corporate network through a VPN How can optimize my settings to achieve the fastest speeds and conserve data when accessing my corporate network Why won t my laptop go into hibernation mode when using my Sprint Mobile Broadband Card Section 3E Frequently Asked Questions 71 What is Sprint PCS Connection Manager Sprint PCS Connection Manager is software that lets you connect to the Sprint Power Vision Sprint PCS Vision netwo
45. ect to roaming rates End the data connection Cancel This feature is available only if Roam Mode is set to Automatic from the Sprint PCS Vision option of the Settings window page 59 42 Section 3A Your Sprint Mobile Broadband Card The Basics To turn on the Roam Guard feature 1 From the Sprint PCS Vision option of the Settings window ensure Roam Mode is set to Automatic 2 Select Roam Guard To permanently turn off the Roam Guard feature From the Sprint PCS Vision option of the Settings window clear Roam Guard Auto launch upon network connection You can optionally specify which application to automatically launch when a Sprint Power Vision Sprint PCS Vision connection is established To specify which application to automatically launch 1 Ensure Sprint PCS Connection Manager is running and not locked page 47 2 Ensure your Sprint Mobile Broadband Card is not powered off page 36 3 Select MENU gt Settings gt Sprint PCS Vision Sierra Wireless 4 Click Auto Launch 5 In the Auto Launch Options window select one of the following None Do not auto launch any application Website Auto launch Internet Explorer In the URL field specify the Web site such as http www sierrawireless com you want to view on connection Microsoft VPN PPTP Connection Auto launch a Windows VPN connection Type in the address of the VPN connection or from the drop down li
46. enerally invoiced one invoicing cycle in advance Other charges are invoiced soon after they are incurred Most usage is generally applied to the invoicing cycle in which they are incurred but in some instances may be applied to subsequent invoicing cycles You are responsible for all charges associated with any device activated on your account regardless of who used the device You must pay all charges by the due date on the invoice Past due amounts accrue late charges until paid at the rate of 5 per month or at the highest rate allowed by law and may result in immediate suspension of your account If you agree to any auto payment option through banking or credit account we may initiate payment from the account for all amounts we invoice you without additional authorization or notice Based on your credit or payment history we may require certain forms of guaranteed payment as a condition of maintaining Services If we invoice you for amounts on behalf of a third party payments received are first applied to amounts due to us You may be charged additional fees for certain methods of payment and for payments denied by a financial institution Acceptance of payments even if marked paid in full does not waive our right to collect all amounts that you owe us Disputed Charges Disputes concerning any charges invoiced must be raised within 60 days of the date of the invoice You accept all charges not disputed in this time period Disputes can
47. equency spectrum Also known as Sprint PCS Vision Supports Internet connections with data rates up to 153 kbps Actual speed depends on the network conditions Compare to 1xEV DO 1xEV DO A high speed standard for cellular packet data communications Also known as Sprint Power Vision 1xEV DO Rev A supports Internet connections with data rates up to 3 1 Mbps downlink from the network and 1 8 Mbps uplink to the network Average data rates are roughly 600 1300 kbps downlink from the network and 300 400 kbps uplink to the network 1xEV DO Rev 0 supports Internet connections with data rates up to 2 4 Mbps downlink from the network and 153 kbps uplink to the network Average data rates are roughly 400 700 kbps downlink from the network and 40 80 kbps uplink to the network Actual speed depends on the network conditions Compare to 1X bps bits per second The actual data speed over the transmission medium broadband High speed wireless services optimized for data Sprint Mobile Broadband is the next evolutionary step for the Sprint Power Vision Network CDMA Code Division Multiple Access A wideband spread spectrum technique used in digital cellular personal communications services and other wireless networks Wide channels 1 25 MHz are obtained through spread spectrum transmissions thus allowing many active users to share the same channel Each user is assigned a unique digital code which differentiates the i
48. er email address or other identifier we may assign to your device or account you may not modify change or transfer any of these except as we allow or as allowed for by law In certain instances you may transfer your number from another carrier to us or from us to another carrier We do not guarantee that transfers to or from us will be successful If you transfer your number away from us the terms of this Agreement e g Early Termination Fee etc still apply If a transfer to Sprint is not successful you will be responsible for any discounts provided to you with the purchase of your device See our printed in store materials or visit www sprint com for additional important information on number transfers Coverage Available coverage areas for Services are generally identified in our mapping brochures and at www sprint com This may include coverage on our digital network the Nationwide Sprint PCS Network as well as coverage we make available to you through agreements with other carriers off network or roaming coverage All coverage maps are high level representations of outdoor coverage and there are gaps in coverage within areas shown as covered on the maps Coverage is not available everywhere nor can we guarantee you will receive coverage at all times or without interruptions or delays e g dropped calls blocked calls etc in the coverage areas we identify Actual coverage and quality of Services may be affec
49. ervices e g dropped blocked interrupted calls messages etc c traffic or other accidents or any health related claims allegedly arising from the use of Services any wireless devices or related accessories d content or information accessed while using our Services such as through the internet e interruption or failure in accessing or attempting to access emergency services from your phone including through 911 E911 or otherwise or f events due to factors beyond our control including acts of God including without limitation weather related phenomena fire or earthquake war riot strike or orders of governmental authority In the event we are found to be responsible to you for monetary damages relating to the Services including wireless devices you agree 106 Section 5B Terms and Conditions that any such damages will not exceed the pro rated monthly recurring charge for your Services during the affected period NO CONSEQUENTIAL OR OTHER DAMAGES UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICES PHONES OR OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES INCLUDING WITHOUT LIMITATION LOST PROFITS LOSS OF BUSINESS OR COST OF REPLACEMENT PRODUCTS AND SERVICES THIS SECTION SURVIVES TERMINATION OF THIS AGREEMENT MANDATORY ARBITRATION OF DISPUTES INSTEAD OF SUIN
50. ger see Sprint PCS Connection Manager connection states 36 contents of package 6 Could not prepare data services 78 coverage maps 26 coverage type determine 37 Create Report 68 current 85 customer support 26 D data profile 24 data provisioning 24 data speeds 72 data transferred amount of 44 default connection 41 delete Sprint PCS Connection Manager 49 Device Info amp Diagnostics 66 Device Locked 35 Device powered off 36 37 diagnostics 66 dial up account 72 dimensions 87 disconnect 45 Disconnected 34 disconnected icon 36 disk space required 8 Displaying system information 68 document number 93 dormanticon 36 driver installation 18 drop test 87 116 E E911 amp position location 86 edit Sprint PCS Connection Manager settings 56 Sprint PCS Power Vision Vision connection 59 eject the card 19 electrical specifications 85 electronic serial number 24 Enable NIC for data connections 60 encryption required for IOTA 9 end a connection 45 environmental specifications 87 error messages viewing 65 ESN 24 EV DO See 1X 1xEV DO exit Sprint PCS Connection Manager 40 expand Sprint PCS Connection Manager 39 expanded view of Sprint PCS Connection Manager 39 F FAO 71 favorites 49 fax 86 FCC compliance 90 ID 90 firmware upgrades 94 forgot the lock code 46 frequencies transmit and receive 85 frequency stability 85 Frequently Asked Questions 71 G General options in Settings window 57 Getting Hel
51. h data rates up to 3 1 Mbps downlink from the network and 1 8 Mbps uplink to the network Average data rates are roughly 600 1300 kbps downlink from the network and 300 400 kbps uplink to the network 1xEV DO Rev O Sprint Power Vision supports Internet connections with data rates up to 2 4 Mbps downlink from the network and 153 kbps uplink to the network Average data rates are roughly 400 700 kbps downlink from the network and 40 80 kbps uplink to the network 1X Sprint PCS Vision supports Internet connections with data rates up to 153 kbps You can set Sprint PCS Connection Manager to automatically establish a packet data connection Sprint Power Vision or Sprint PCS Vision when it starts You can also set Sprint PCS Connection Manager so that without running Sprint PCS Connection Manager you can make a Sprint Power Vision or Sprint PCS Vision connection simply by starting whatever application you want to use such as your Web browser or email application If the packet data connection is lost the connection is restarted automatically This provides an always on network connection as far as permitted by network coverage Once the connection is established you can open your browser and connect to any Web site that is accessible through the Internet or access other Internet services such as email The connection is active when data transmission is occurring If data transmission stops for a pe
52. he entries Click the button that contains the title of the column you want to sort by You can reverse the sort order by clicking the button again ore Click an option under the Sort menu To export the entries to a text file 1 Select File gt Export 2 Specify a file name and path 3 Click Save To copy one or more entry 1 Select the entries Click a single entry or use Ctrl click or Shift click to select multiple entries to select all entries use Edit gt Select All 2 Select Edit gt Copy 3 Paste the entries for example into a text file or email 64 Section 3D Tools To delete all entries Click the Clear button To delete one or more entry 1 Select the entries Click a single entry or use Ctrl click or Shift click to select multiple entries 2 Select Edit gt Delete Viewing Alerts The Alert Log displays a record of all alerts for example connection errors that have been received while establishing and maintaining connections You can use the Alert Log to help isolate and resolve connection issues alert Log x File Edit Sort 03 30 2005 09 41 53 AM Connection Failure There was no answer PCS Vision PCS Vision a Clear Close To view the Alert Log 1 In Sprint PCS Connection Manager click Menu 2 Select Alert Log This menu option is unavailable if the alert log is empty To sortthe entries Click the button that contains the title of the colu
53. hen properly installed the Sprint Mobile Broadband Card is a highly reliable product Most problems are caused by one of these issues Network coverage is not available because of your Network Mode settings page 59 or because you are outside the Nationwide Sprint PCS Network or because of an account or network problem The driver was not properly installed because of a problem with your notebook computer s PC Card System resources required by the card are being used by other devices Tips when troubleshooting problems with your Sprint Mobile Broadband Card and software Ensure your card is inserted not locked page 47 and not powered off page 36 To determine the connection status use the icons in the system tray page 36 and icons and messages in Sprint PCS Connection Manager page 31 and page 33 The alert log might indicate the nature of the problem page 65 Run diagnostic tools supplied with Sprint PCS Connection Manager page 66 Check the Frequently Asked Questions page 71 Use the resources listed in Getting Help page 25 Has Sprint PCS Connection Manager stopped working after you ve upgraded to a different version of Windows page 79 If after reading this section you are unable to resolve a problem please visit wwwsprint com or contact Sprint Customer Service See Getting Help on page 25 76 Section 3F Troubleshooting Tips GO Button Is Unavailable Ensure th
54. iated with the Services you select as described in our marketing materials e g service plan brochures or on our website You represent that you are at least 18 years old In this document we use the words we us our or Sprint to refer to Sprint Spectrum L P and its affiliates doing business as Sprint PCS Agreement We may change the Agreement at any time with notice Any changes to the Agreement are effective when we publish them If you use our Services or make any payment to us on or after the effective date of the changes you accept the changes If we change a material term of the Agreement and that change has a material adverse effect on you you may terminate the Agreement without an Early Termination Fee by calling 1 888 567 5528 within 30 days after the changes go into effect You understand and agree that taxes Universal Service fees and other charges imposed by the government or based on government calculations may increase or decrease on a monthly basis and that this paragraph does not apply to any increases in such taxes Universal Service fees or other charges Activating Service Before activation we may check your credit and verify your identity You must have and maintain satisfactory credit to receive and continue to 100 Section 5B Terms and Conditions receive Services We may charge a nonrefundable activation fee deposit prepayment or other fee to establish or maintain Services Term Commit
55. ical radio frequency and other parameters of the Sprint Mobile Broadband Card for those who require technical information as well as regulatory information page 81 Section 5 provides important safety and liability information and the Terms and Conditions of use for the Sprint Mobile Broadband Card page 95 Section 6 include a glossary page 111 and index page 115 6 Section 1A Introducing the Sprint Mobile Broadband Card Section 1B Getting Started With Your Sprint Mobile Broadband Card In This Section Getting Started System Requirements The Sprint Mobile Broadband Card Software Care and Maintenance This section describes the basics of getting started with your Sprint Mobile Broadband Card and how to look after your Sprint Mobile Broadband Card Section 1B Getting Started With Your Sprint Mobile Broadband Card 7 Getting Started Do not insert the Sprint Mobile Broadband Card into the PC Card slot until you have installed and run Sprint PCS Connection Manager software and the software displays No device Before you begin using your AirCard 595 Sprint Mobile Broadband Card you must 1 Check that your notebook has the system requirements listed below System Requirements 2 Install the Sprint PCS Connection Manager software located on the installation CD onto your Notebook PC See page 14 3 After you restart your computer start Sprint PCS Connection Manager 4
56. ical data call current talk mode 370 mA 1X 420 mA 1xEV DO Standby 120 mA 1xEV DO IS2000 hybrid mode Transmitter 200 mW 23 dBm power Transmit PCS 1805 to 1870 MHz Cellular 824 to 849 MHz Receive PCS 1715 to 1780 MHz Cellular 868 to 894 MHz Channel 1 25 MHz spacing Frequency 1150 Hz stability Section 4A Technical Specifications 85 Software Specifications CDMA IS 2000 Release O specification Data service IS 707A SMS 15 637 Not supported FAX Not supported IOTA Supported OTASP IS 683A Supported IS 683B IS 683C OTAPA Supported PRL preferred Supported roaming list Authentication Supported Voice Not supported NAM Single E911 amp Position Not supported Location TTY Accessibility Not supported Mobile IP Supported 86 Section 4A Technical Specifications Environmental Specifications Operating 30 to 60 C ambient outside PCMCIA enclosure temperature Storage 30 to 65 C temperature Humidity 95 non condensing Vibration 15 g peak 10 to 2000 Hz non operating Drop 30 76 2 cm onto vinyl covered concrete Mechanical Specifications Dimensions 130 5 mm x 58 mm x 12 7 mm WxLxH Height of PC Card slot portion 5mm Power button Not supported Headset jack Not supported LED Red blue Section 4A Technical Specifications 88 Sec
57. ion when your card is detected Manager Tip You can also set the Sprint Power Vision Sprint PCS Vision automatically connection to launch automatically whenever available see GO automatically when ready on page 60 These settings provide an always on connection as long as you have network coverage 58 Check for Have Sprint PCS Connection Manager automatically check for updatesonce software updates page 68 per month Check Now Check for software updates immediately Note During the software update Sprint PCS Connection Manager will exit Before you initiate the software update finish any Web browsing data transfers and so on Changes to the setting Launch Connection Manager automatically apply only after you restart Windows Changes to the setting Start in system tray apply only after you exit and restart Sprint PCS Connection Manager Section 3C Changing the Settings of Sprint PCS Connection Manager Sprint PCS Vision Settings From the Sprint PCS Vision option of the Settings window you can change the behavior of your Sprint Power Vision Sprint PCS Vision connection Settings Sprint PCS Vision y Sprint PCS Vision These settings affect the behavior of your Sprint PCS Network Device Always show Welcome Screens 7 GO automatically when ready TT Enable NIC for data connections Network Mode C Automatic 1xEV DO Only 1X Only Roam Mode Sprint Automatic C Roam O
58. l Specifications Mechanical Specifications This section describes the LED and various specifications of your Sprint Mobile Broadband Card Section 4A Technical Specifications 83 LED Operation The AirCard 595 PC Card has two LED light bars near the antenna end of the card Both LED light bars operate as follows Off The card has no power The card may not be completely inserted into the computer or the computer may be in suspend mode which powers down the card or you have powered off the card page 37 Red blinking slowly The card is powering up or no service is available See Searching for Service on page 77 Solid blue The card has power has found a signal and is ready to connect Blue blinking slowly The card is sending or receiving data a 1X data session is in progress Blue blinking rapidly The card is sending or receiving data a 1xEV DO Rev O or Rev A data session is in progress 84 Solid red An error has occurred or no signal was found Eject the card page 19 and reinsert it Section 4A Technical Specifications Radio Frequency and Electrical Specifications Approvals Compliant with IS 2000 Release 1 0 CDMA 1X IS 707 A Data IS 856 CDMA 1xEV DO 15 866 IS 878 15 890 CDMA Developers Group FCC ID N7NAC595 Industry Canada ID 2417C AC595 Voltage 3 3 Vdc from PCMCIA Slot Current Maximum 1 A Typ
59. le Broadband Card for the first time you must install and then run the Sprint PCS Connection Manager software The driver software is installed the first time you insert the card into your computer Detailed instructions are provided beginning on page 14 Care and Maintenance As with any electronic device the Sprint Mobile Broadband Card must be handled with care to ensure reliable operation Follow these guidelines in using and storing the card Do not apply adhesive labels to the card as they may cause the card to become jammed inside the card slot The card should fit easily into your PC slot Forcing the card into a slot may damage connector pins Protect the card from liquids dust and excessive heat When not installed in your computer store the card in a safe place When storing or transporting your computer remove the Sprint Mobile Broadband Card When removing your Sprint Mobile Broadband Card always grip it by the sides of the card rather than the top Never insert or remove the card while holding the antenna as this action may damage the card see diagrams on page 19 Do not use the Sprint Mobile Broadband Card with a handheld computer it is designed only for notebook computers running Windows XP or 2000 If driving or operating a vehicle do not handle or operate the Sprint Mobile Broadband Card Doing so may distract you from properly operating the vehicle In some states and provinces operati
60. less logo and the red wave design are trademarks of Sierra Wireless Windows is a registered trademark of Microsoft Corporation QUALCOMM is a registered trademark of QUALCOMM Incorporated InstallShield is a registered trademark and service mark of InstallShield Corporation All other trademarks are property of their respective owners Copyright 2011 Sprint Nextel All rights reserved No reproduction in whole or in part without prior written approval Sprint the Going Forward logo and other trademarks are trademarks of Sprint Nextel 2011 Sierra Wireless All rights reserved Document 2130685 Revision 2 Section 4B Regulatory Information 93 Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT EVEN IF SIERRA WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Notwithstanding the foregoing in no event shall Sierra Wireless and or its affiliates aggregate liability arising under or in co
61. mation When you call Sprint Sprint Customer Service will help you select your service plan and guide you through the activation process They will also provide you with this information Your card s activation code gives you access to configure the account Your card s phone number MDN Your card s MSID Mobile System ID code used for WLNP Wireless Local Number Portability and to determine whether you are home or roaming Stepping Through the Activation Wizard If the Activation Wizard has not started automatically 1 Ensure the Sprint Mobile Broadband Card is inserted and Sprint PCS Connection Manager is running If Sprint PCS Connection Manager is not running select Windows XP Start gt All Programs gt Sprint gt Sprint PCS Connection Manager Windows 2000 Start gt Programs gt Sprint gt Sprint PCS Connection Manager Sprint PCS Connection Manager should display Disconnected 2 If Sprint PCS Connection Manager displays Device Locked unlock the card page 48 3 If Sprint PCS Connection Manager displays Device powered off power on the card page 36 4 Start the Activation Wizard select MENU gt Settings gt Sprint PCS Vision Sierra Wireless gt Activation Wizard Once the Activation Wizard is running 1 To begin activation of the Sprint Mobile Broadband Card click Next 2 Call Sprint atthe phone number listed on the screen Click Next Section 2C Setting Up
62. ments Unless we specifically tell you otherwise our service plans require that you maintain service for a minimum term Term Service Plan usually 1 or 2 years After satisfying this minimum term your service plan will continue on a month to month basis unless you have agreed to extend the term for additional period s Certain service promotional or product offers may require that you agree to or extend a Term Service Plan As discussed below we may charge you an Early Termination Fee if you deactivate a Term Service Plan before the end of the term Using Services You agree to not use our Services in an unlawful fraudulent or abusive manner You may not resell or lease Services to anyone Sprint is not responsible for any opinions advice statements services applications or other information provided by third parties and accessible through our various Services including the internet Neither Sprint its vendors or licensors guarantees the accuracy completeness or usefulness of information that is obtained through these Services You are responsible for evaluating such content You are also responsible for any use of our Services through any wireless device on your account including but not limited to use by children or minors We strongly recommend that you closely monitor any such usage Changing Services Changes to Services will generally be effective at the start of your next full invoicing cycle In certain instances the
63. mn you want to sort by You can reverse the sort order by clicking the button again or Click an option under the Sort menu To export the entries to a text file 1 Select File gt Export 2 Specify a file name and path 3 Click Save Section 3D Tools 65 To copy one or more entry 1 Select the entries Click a single entry or use Ctrl click or Shift click to select multiple entries to select all entries use Edit gt Select All 2 Select Edit gt Copy 3 Paste the entries for example into a text file or email To delete all entries Click the Clear button To delete one or more entry 1 Select the entries Click a single entry or use Ctrl click or Shift click to select multiple entries 2 Select Edit gt Delete Running Diagnostics To identify problems connecting to the Sprint PCS Network use the Device Info 8 Diagnostics window Device Info amp Diagnostics evaluates issues with your USB port port configuration network signal strength the Sprint PCS Network Sprint PCS Connection Manager and more Once the program runs a diagnostics check it recommends solutions The program also displays information such as your phone number Results of the diagnostics can be shared with a Sprint Customer Service Specialist to assist that person with troubleshooting To access the Device Info amp Diagnostics window 1 Ensure the Sprint Mobile Broadband Card is inserted 2 In Sprint PCS Conne
64. n optimize my settings to achieve the fastest speeds and conserve data when accessing my corporate network Depending on your corporate email client you can optimize your settings by doing the following Work in offline mode and connect only when you need to send or receive email Remove the Preview Pane or use the AutoPreview for headers only Save attachments to a desktop folder and then open from that folder rather than opening the attachment directly from the message For more information access the Microsoft white paper at www microsoft com office outlook evaluation perform doc Why won t my laptop go into hibernation mode when using my Sprint Mobile Broadband Card If you re using Windows 2000 you need to upgrade to Service Pack 4 from www microsoft com Section 3E Frequently Asked Questions 73 74 Section 3F Troubleshooting Tips In This Section Problems Causes and Solutions GO Button Is Unavailable Searching for Service Cannot Connect to the Sprint Power Vision Sprint PCS Vision Network Could Not Prepare Data Services Unable To Prepare Data Services Sprint PCS Connection Manager Stopped Working After Upgrading Windows This section helps you diagnose and solve common problems you may experience while using your Sprint Mobile Broadband Card and the Sprint PCS Connection Manager software Section 3F Troubleshooting Tips 75 Problems Causes and Solutions W
65. nance 10 make a connection 1X or 1xEV DO Network Mode 60 always on 60 amount of data transferred 44 application to automatically launch upon network connection 43 automatically 60 cannot connect 78 connectto Sprint Power Vision PCS Vision 41 Network Mode 60 maps coverage 26 MDN 24 medical equipment 98 MEID 24 memory required 8 Menu all options 51 About Sprint PCS Connection Manager 69 Alert Log 65 Connection History 64 Device Info amp Diagnostics 66 Exit 45 Links 49 Menu button 33 Settings 56 Software Updates 68 system tray menu 54 Menu button 33 menu options 117 Sprint PCS Connection Manager menu 51 system tray menu 54 messages viewing 65 Microsoft VPN PPTP Connection 43 minimize Sprint PCS Connection Manager immediately 40 on startup 58 minus sign in Sprint PCS Connection Manager 39 Mobile IP 86 MSID Mobile System ID 23 24 N NAM 86 nationwide Sprint Power Vision PCS Vision network 1X or 1xEV DO connection Network Mode 60 always on connection 60 amount of data transferred 44 application to automatically launch upon network connection 43 automatically connect when ready 60 availability status 66 cannot connect 78 CDMA wireless network description 4 connect 41 coverage determine 37 frequently asked questions 71 roaming indicator 32 roaming options 60 signal strength indicator 32 NDIS Connected to NDIS 35 network See nationwide Sprint Power Vision PCS Vision network network interface card
66. ndividual conversations on the same channel dBm decibels relative to 1 milliwatt Glossary 111 dormant The network switches the data connection into dormant mode if there is no traffic on the connection for some time When you resume data traffic the high speed data connection becomes active ESN Electronic Serial Number The unique serial number assigned to the modem for cellular network use Either the ESN or MEID is on the label on the card and is also displayed in the Device Info amp Diagnostics window page 66 See also MEID FCC Federal Communications Commission The U S federal agency that is responsible for interstate and foreign communications The FCC regulates commercial and private radio spectrum management sets rates for communications services determines standards for equipment and controls broadcast licensing Consult www fcc gov IS Interim Standard After receiving industry consensus the TIA forwards the standard to ANSI for approval kbps kilobits per second Actually 1000 not 1024 as used in computer memory size measurements of kilobytes LAN Local Area Network LED Light Emitting Diode A semiconductor diode that emits visible or infrared light Mbps Megabits per second MEID Mobile Equipment Identifier The unique second generation serial number assigned to the Sprint Mobile Broadband Card for cellular network use Either the MEID or ESN is on the label on the card
67. ndow click File gt Settings 56 Section 3C Changing the Settings of Sprint PCS Connection Manager General Settings From the General option of the Settings window you can specify settings that affect the general behavior of Sprint PCS Connection Manager Y Settings x General General These settings affect general behavior V Play sound effects T Always on top M Start in system tray IV Keep Connection History VW Launch Connection Manager automatically Software Updates Frorn time to time Sprint may release updates for your Sprint PCS Connection Manager software These updates might add new features or improve network performance V Check for updates once per month Check Now Cancel Apply Section 3C Changing the Settings of Sprint PCS Connection Manager The following table describes the options Play sound Play a clicking sound whenever an action is made in effects Sprint PCS Connection Manager Always on Keep Sprint PCS Connection Manager visible on your screen top regardless of which applications are open Start in Have Sprint PCS Connection Manager start minimized in the system tray system tray on startup See Restoring Sprint PCS Connection Manager on page 40 Keep Have Sprint PCS Connection Manager keep a log of your data Connection connections page 64 History Launch Have Sprint PCS Connection Manager start automatically Connect
68. nection Manager and your Updates Sprint Mobile Broadband Card See Updating the Software on page 68 Links Access links to Sprint PCS products and services See Accessing Links on page 49 Help Display the online Help which has operating hints and step by step instructions for getting the most from your Sprint Mobile Broadband Card See Online Help on page 45 About Display brief information about the Sprint PCS Connection Sprint PCS Manager software To close the window click anywhere inside it UA See About Sprint PCS Connection Manager on page 69 Manager Settings Change the settings for Sprint PCS Connection Manager Contains submenu items General See General Settings on page 57 Sprint PCS Vision Sierra Wireless See Sprint PCS Vision Settings on page 59 Exit Exits Sprint PCS Connection Manager Section 3B Menu Options 53 System Tray Menu When you right click the system tray icon E a shortcut menu is displayed Close Sprint PCS Connection Manager Help About Sprint PCS Connection Manager Exit als 6 16 PM The following table describes the menu options Open Close Minimize Sprint PCS Connection Manager Close or Sprint PCS restore Open if Sprint PCS Connection Manager is Connection minimized Manager Help Display the online Help About Display brief information about the Sprint PCS Connection Sprint PCS Manager sof
69. ng communication devices while in control of a vehicle is a criminal offense 10 Section 1B Getting Started With Your Sprint Mobile Broadband Card Section 2 Installing the Sprint Mobile Broadband Card Sprint Y 12 Section 2A Installing the Software In This Section Getting Started This section explains how to install your Sprint PCS Connection Manager software The process may vary depending on the operating system that you are running Section 2A Installing the Software 13 Getting Started For comprehensive instructions on installing the Sprint PCS Connection Manager software and activating the card see the Getting Started guide Before you can use your Sprint Mobile Broadband Card you must first install the card s software and configure the card for your computer The installation process consists of Software installation Installing the Sprint PCS Connection Manager software on your computer described in this section Card insertion and driver installation Starting the Sprint PCS Connection Manager software and inserting the Sprint Mobile Broadband Card which automatically installs the drivers on your computer Card activation and provisioning Activating your Sprint PCS account and configuring your Sprint Mobile Broadband Card to use your account See Setting Up Service on page 21 Do not insert the Sprint Mobile Broadband Card into your PC Card slot before installing the softwar
70. nly Vv Sprint PCS Network Device Use the Activation Wizard to change your device s phone number or to prepare a new device for use Activation Wizard User Lock Change Auto Launch Cancel Apply Section 3C Changing the Settings of Sprint PCS Connection Manager 59 The following table describes the options Alwaysshow Display a welcome screen upon a successful connection to the Welcome Sprint Power Vision Sprint PCS Vision network Screens GO Automatically connect to the Sprint PCS Network after automatically Sprint PCS Connection Manager starts or whenever when ready Sprint PCS Connection Manager loses the network connection Tip You can also set Sprint PCS Connection Manager to start automatically see Launch Connection Manager automatically on page 58 These settings provide an always on connection as long as you have network coverage You can have a connection established automatically without having to run Sprint PCS Connection Manager Select Enable NIC for data connections below and GO automatically when ready Enable NIC Make a connection automatically without running for data Sprint PCS Connection Manager simply by starting connections whatever application you want to use such as your Web browser or email application Note GO automatically when ready must also be selected Automatic Attempt a Sprint Power Vision 1xEV DO connection and if not successful attempt
71. nnection with the Sierra Wireless product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the Sierra Wireless product Additional Information and Updates For up to date product descriptions documentation application notes firmware upgrades troubleshooting tips and press releases visit www sierrawireless com 94 Section 4B Regulatory Information Section 5 Safety Information and Terms amp Conditions Sprint Y 96 Section 5A Safety and Notices In This Section Important Notice Safety and Hazards Care and Maintenance This section describes important guidelines regarding your Sprint Mobile Broadband Card Section 5A Safety and Notices 97 Important Notice Because of the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the Sprint Mobile Broadband Card by Sierra Wireless AirCard 595 CDMA modem are used in a normal manner with a well constructed network they should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property SPRINT SPECTRUM L P accepts no responsibilit
72. not visible click to expand Sprint PCS Connection Manager 2 Inthe Enter User Lock Code window enter your four digit lock code and click OK For security purposes the code is not visible as you type If you can t recall your lock code try using the last four digits of either your Social Security number or wireless phone number or try 0000 If none of these work call Sprint Customer Service at 1 888 211 4PCS 4727 After unlocking your preactivated Sprint Mobile Broadband Card it is ready for use See Using the Sprint Mobile Broadband Card on page 27 Non preactivated Card Activation Wizard If your card is not preactivated please see the Getting Started guide included with your card If your Sprint Mobile Broadband Card is not preactivated Sprint PCS Connection Manager automatically detects that no account has been configured when you run it for the first time It then runs the Activation Wizard to guide you through the activation and configuration process To set up your account you will be contacting Sprint 22 Section 2C Setting Up Service Before you call Sprint have these things ready A phone Your Sprint Mobile Broadband Card Your Social Security number Your driver s license number The city and state where the device will be primarily used A pen and paper to write down your account information Your package includes a printed Getting Started guide where you can record this infor
73. nt com 26 standby current 85 120 start a connection application to automatically launch upon network connection 43 automatically connect when ready 60 immediately 41 specify 1X or 1xEV DO connection Network Mode 60 warning when roaming 42 Start in system tray 58 start Sprint PCS Connection Manager automatically 31 manually 30 states of connection 33 status information 66 status of connection 33 Stop button 45 stop the card 19 storage temperature 87 support 26 suspend mode 84 system information 66 68 System parameters 68 system tray connection states 36 icons 36 menu 54 shortcut menu 54 start in 58 T taskbar icon shortcut menu 40 technical specifications 83 technical support 26 telephone number of card 45 temperature operating 87 storage 87 Terms and Conditions 99 terms and definitions glossary 111 tests diagnostic 66 trademarks 93 transferred data amount of 44 transmission speeds 72 transmit frequencies 85 transmit receive icon 32 transmitter power 85 troubleshooting common causes of problems 76 alert log 65 Index cannot connect 78 contact information 26 Could not prepare data services 78 FAQ 71 GO button is unavailable 77 run diagnostic tests 66 searching for service 77 stopped working after Windows upgrade 79 Troubleshooting wizard 26 Unable to prepare data services 78 wizard 26 Troubleshooting wizard 26 TIY 86 type of coverage determine 37 U uninstall Sprint PCS Conne
74. ode of the Sprint Mobile Broadband Change Card page 48 Auto Launch Optionally specify which application to automatically launch when a connection is established See Auto launch upon network connection on page 43 Section 3C Changing the Settings of Sprint PCS Connection Manager 61 62 Section 3C Changing the Settings of Sprint PCS Connection Manager Section 3D Tools In This Section Viewing the Connection History Viewing Alerts Running Diagnostics Updating the Software About Sprint PCS Connection Manager This chapter describes various features you can use to view information about the Sprint Mobile Broadband Card and the Sprint PCS Connection Manager software Section 3D Tools 63 Viewing the Connection History Connection History displays a record of connections established using your Sprint Mobile Broadband Card You can sort records by connection name to easily distinguish between personal and business usage Connection History File Edit Sort 3 23 2005 8 54 19 AM SILVERETEST sprintpcs com PCS Vision 3 23 2005 9 48 15 AM SILVERETEST sprintpcs com PCS Vision Clear Close From this window you can also access the Settings window page 56 File gt Settings For connections to be recorded Keep Connection History must be enabled page 58 To view the Connection History 1 In Sprint PCS Connection Manager click Menu 2 Select Connection History To sort t
75. on Manager or Click the Sprint PCS Connection Manager icon gt in the system tray or Right click the system tray icon and select Close Sprint PCS Connection Manager You can use the system tray icon to monitor the connection state page 36 You can set Sprint PCS Connection Manager to start minimized See Start in system tray on page 58 You can prevent Sprint PCS Connection Manager from minimizing by setting Always on top page 58 Restoring Sprint PCS Connection Manager To restore Sprint PCS Connection Manager when it is minimized Click the Sprint PCS Connection Manager icon gt in the system tray sore Right click the system tray icon and select Open Sprint PCS Connection Manager Exiting Sprint PCS Connection Manager To exit Sprint PCS Connection Manager gt In Sprint PCS Connection Manager click Menu gt Exit or click the E button or Right click the Sprint PCS Connection Manager icon gt in the system tray and from the shortcut menu select Exit If you have not selected Enable NIC for data connections page 60 If a connection is in progress a window is displayed asking whether you want to disconnect the call To end the connection and close Sprint PCS Connection Manager you must click Yes Sprint PCS Connection Manager exits and the Sprint PCS Connection Manager icon disappears from the system tray 40 Section 3A Your Sprint Mobile Broadband Card The Basics
76. only be made by calling or writing us as directed on your invoice Account Spending Limit amp Deposits We may impose an account spending limit ASL on any account without notice We will notify you of an ASL based on your credit or payment history and may reduce the ASL at any time with prior notice An ASL should not be relied on to manage usage on your account We may suspend an account without prior notice when the account balance reaches the ASL even if the account is not past due Services can be restored upon payment of an amount that brings the account balance below the ASL and any past due amounts If we require a deposit for you to establish or maintain an account we will hold the deposit as partial guarantee of payment for Services We may change the deposit amount at any time with notice for good reason Except as we allow a deposit may not be used to pay any invoice or delay payment The deposit amount the length of time we hold the deposit and changes to the deposit amount are determined based on your credit and payment history The rate of 104 Section 5B Terms and Conditions interest if any on the deposit is subject to change We may mix deposits with our other funds If your account is terminated for any reason we may without notice apply your deposit to any outstanding charges We may send any remaining deposit amounts to your last known address within 75 days after account termination If the funds are returned to u
77. our configuration the first time Sprint PCS Connection Manager detects the activated card an IOTA session may automatically start during which status messages Updating User Profile are displayed After this first activation there may be changes to your account that require updating the parameters in the Sprint Mobile Broadband Card If this is needed 1 In the Device Info amp Diagnostics window page 66 click Update Data Profile If this button is not displayed eject and reinsert the card 2 In the IOTA Provisioning window click Yes Your Sprint Mobile Broadband Card then retrieves the updates to your data services account Once the updates are successful Sprint PCS Connection Manager is displayed Disconnected You can now connect to the network 24 Section 2C Setting Up Service Section 2D Getting Help In This Section Visit Our Web Site Contact Sprint Customer Service Troubleshooting This section describes where you can find more information on Sprint PCS Services options and troubleshooting problems you have encountered Section 2D Getting Help 25 Visit Our Web Site Stop by wwwsprint com and log on to get up to date information on Sprint PCS Services options and more You can also Review coverage maps Access your account information Add additional options to your service plan Check out frequently asked questions And more Contact Sprint Customer
78. p 25 Getting Started 7 glossary 111 GO automatically when ready 60 GO button 41 GO button is unavailable 77 H hard drive space required 8 hazards 98 headset jack 87 Help overview 26 Index alert log 65 contact number 26 device info and diagnostics 66 diagnostics 66 frequently asked questions 71 menu options 51 online Help 45 Sprint Customer Service 26 Sprint com 26 tests 66 troubleshooting 75 hibernation mode 73 high encryption 9 history 64 hospital 37 humidity 87 l icons Sprint PCS Connection Manager 32 system tray 36 IMSI_S 24 indicators Sprint PCS Connection Manager 32 system tray 36 information system 66 initial lock code 46 Initializing 34 insertingthe card 18 installation overview 7 Installed files 68 interference 37 Internet Over The Air 24 introduction ii invoice request copy of 26 IOTA Internet Over The Air description 24 IOTA Provisioning window 24 Unable to prepare data services 78 K Keep Connection History 58 knowledge base 26 L Launch Connection Manager automatically 58 LED 84 liability limitation of 94 life support equipment 98 Index light 84 Limitation of Liability 94 links access 49 lock card immediately 47 upon startup 47 lock code overview 46 change 48 initial lock code 46 warning 46 locked card behavior when the card is locked 46 change the lock code 48 initial lock code 46 unlock the card 48 log alert 65 log connection 64 M mainte
79. posure limits in the laptop computer s configurations with the side loading PC Card slot and can be used in laptop computers with substantially similar physical dimensions construction and electrical and RF characteristics This PC card must not be colocated or operated in conjunction with any other antenna or transmitter Use of this device in any other configuration may exceed the FCC RF Exposure compliance limit Note If this PC Card is intended for use in any other portable device you are responsible for separate approval to satisfy the SAR requirements of Part 2 1093 of FCC rules Where appropriate the use of the equipment is subject to the following conditions WARNING EMI United States FCC Information This equipment has been tested and found to comply with the limits for a class B computing device peripheral pursuant to Parts 15 22 and 24 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful 90 Section 4B Regulatory Information interference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipmen
80. print Mobile Broadband Card is either locked Device Locked page 35 or not detected No device page 34 or powered off Device powered off page 36 Disconnected Sprint PCS Connection Manager is ready to make a connection to the network page 34 or Connecting Sprint PCS Connection Manager is making a connection to the network page 34 Connected Connection is established to the network data transfer is in progress page 35 Dormant Connection is established but no data transfer is taking place Clicking the system tray icon toggles between displaying and minimizing Sprint PCS Connection Manager 36 Section 3A Your Sprint Mobile Broadband Card The Basics Right clicking the icon displays the shortcut menu page 54 Close Sprint PCS Connection Manager Help About Sprint PCS Connection Manager Exit a Determining the Type of Coverage The ToolTip over the signal strength indicator Tall indicates the type of coverage you have for example 1X synonym of 1xRTT or 1xEV DO N Signal 1xEYDO 89dBm Signal 1xR TT 105dBm The type of coverage is also displayed in the lower left part of the Device Info amp Diagnostics window under Network Service page 67 Powering the card off on If you are using your Sprint Mobile Broadband Card in an aircraft hospital or other environment where the radio modem of the c
81. r the National Arbitration Forum NAF or alternatively as we may mutually agree We agree to act in good faith in selecting an arbitrator The arbitration will be conducted by and under the then applicable rules of JAMS or NAF wherever the arbitration is filed or if the arbitrator is chosen by mutual agreement of the parties the then applicable rules of JAMS will apply unless the parties agree otherwise All expedited procedures prescribed by the applicable Section 5B Terms and Conditions 107 rules will apply We agree to pay our respective arbitration costs except as otherwise required by rules ofJAMS or NAF as applicable but the arbitrator can apportion these costs as appropriate The arbitrator s decision and award is final and binding and judgment on the award may be entered in any court with jurisdiction If any party files a judicial or administrative action asserting a claim that is subject to arbitration and another party successfully stays such action or compels arbitration the party filing that action must pay the other party s costs and expenses incurred in seeking such stay or compelling arbitration including attorneys fees If any portion of this Mandatory Arbitration of Disputes section is determined to be invalid or unenforceable the remainder of the Section remains in full force and effect Miscellaneous You may notify us by calling us at 1 888 211 4PCS or use that number to get our current address for wri
82. rint PCS Connection Manager is establishing a connection to the network 34 Section 3A Your Sprint Mobile Broadband Card The Basics Connected The connection is established In addition to the signal strength icon Tull and the roaming icon if you re roaming the transmit receive icon 3 for 1xEV DO Rev A EF for 1xEV DO Rev 0 hr for 1X is also displayed If you expand Sprint PCS Connection Manager the amount of data transferred is shown See note on page 44 To end the connection click Stop 4 46 kb 0 26 Kb 4 72 kb O E Connected to NDIS This message applies only if you have selected Enable NIC for data connections page 60 For a description see Connected above Device Locked The card is locked so that others cannot use the card and your account To use most of the features you must unlock the card page 48 AG 3 Sprint PCS Vision Device Locked G Section 3A Your Sprint Mobile Broadband Card The Basics 35 Device powered off The card has been powered off through Menu gt Power Off Modem To use the card select Menu gt Power On Modem Sprint y For more information see Powering the card off on on page 37 System Tray Connection States Sprint PCS Connection Manager has an associated icon E that appears in the system tray The icon reflects the connection state gt Sprint PCS Connection Manager is not ready to connect to the network Your S
83. riod of time determined by the network the connection becomes dormant See page 33 More information about CDMA networks is available on the CDMA Development Group Web site www cdg org achieve the fastest speeds and conserve data when accessing my corporate network on page 73 K For pointers on optimizing your settings see How can optimize my settings to Section 1A Introducing the Sprint Mobile Broadband Card 5 Package Contents Your Sprint Mobile Broadband Card package contains the following components Sprint Mobile Broadband Card by Sierra Wireless Model AirCard 595 Getting Started guide Installation CD containing the Sprint PCS Connection Manager software warranty information and this document About This Guide This user s guide is designed to provide you with all the information you need to install and use your Sprint Mobile Broadband Card by Sierra Wireless AirCard 595 Sprint Mobile Broadband Card should be sufficient for most installations baa The comprehensive Getting Started guide that comes with the Section 1 which you are reading gives you an overview of the Sprint Mobile Broadband Card AirCard 595 Section 2 provides step by step instructions for installing the Sprint Mobile Broadband Card and Sprint PCS Connection Manager software page 11 Section 3 provides step by step instructions on using the card page 27 Section 4 provides electr
84. rious connection interaction states including No device Initializing Updating User Profile See Data Provisioning IOTA on page 24 Searching for service e Disconnected Connecting Connected Connected to NDIS Device Locked Device powered off Note The system tray icon also indicates the connection state page 16 Section 3A Your Sprint Mobile Broadband Card The Basics 33 No device Sprint PCS Connection Manager did not detect a Sprint Mobile Broadband Card The GO button is unavailable Insert the Sprint Mobile Broadband Card If it is already inserted eject and reinsert it wait a few moments If this message is still displayed uninstall page 49 and reinstall Sprint PCS Connection Manager or contact Sprint page 25 Initializing Sprint PCS Connection Manager is attempting to establish communication with the Sprint Mobile Broadband Card Searching for service Sprint PCS Connection Manager is determining whether 1X 1xEV DO service is available If this message is displayed for a long period of time see page 77 Disconnected Sprint PCS Connection Manager is ready to make a connection to the network The GO button is available the signal strength icon Tull and the roaming icon if you re roaming are visible If Sprint PCS Connection Manager is expanded the lock icon 8 or A is visible To connect to the network click GO Connecting Sp
85. rk Sprint PCS Connection Manager takes advantage of the increased data speeds offered by the Nationwide Sprint PCS Network If the connection is always on am always being billed No The connection to the network goes dormant after a period of inactivity but the connection can be re established faster than having to reconnect Billing occurs only when data is passed across the network How fast is the connection with Sprint PCS Connection Manager The Sprint PCS Network allows you to connect to the Internet at speeds of up to 3 1 Mbps 1xEV DO Rev A 2 4 Mbps 1xEV DO Rev 0 or 144 kbps 1X Average connection speeds are For 1xEV DO Rev A between 600 and 1300 kbps downlink from the network and between 300 and 400 kbps uplink to the network For 1xEV DO Rev 0 between 400 and 700 kbps downlink from the network and between 40 and 80 kbps uplink to the network For 1X between 40 and 80 kbps This is faster than a dial up connection Can connect to a dial up account like AOL or EarthLink No The software does not support dial up connections Once connect to the Nationwide Sprint PCS Network how do I access my corporate network through a VPN Once you complete a wireless connection you may need to launch an extranet client provided by your company and supply the appropriate username and password to gain access For support contact your company help desk 72 Section 3E Frequently Asked Questions How ca
86. s you may claim these funds for one year from the date of return Any money held during this one year period will not accrue interest for your benefit and are subject to a servicing fee charged against the balance You forfeit any portion of the money left after the one year period Other Sprint PCS Vision Terms You will not receive voice calls while using Vision Vision is not available for use with server devices or host computer applications other systems that drive continuous heavy traffic or data sessions or as substitutes for private lines or frame relay connections Unlimited Vision plans options may not be used with Sprint PCS phones or smart phones being used as a modem in connection with other equipment e g computers etc through use of connection kits or other phone to computer PDA accessories or Bluetooth or other wireless technology We may terminate services without notice for any misuse You may have access to certain games ringers screen savers and other items on our Vision site Premium Services that are available for an additional charge You will be billed for Premium Service purchases on your Sprint PCS invoice based on the charges as specified at purchase Subject to the terms of the content purchased we may delete premium and non premium items downloaded to any storage areas we may provide including any pictures games and other content We may limit the amount of Premium Services you may purchase in a specific
87. s PC Card slot by gripping both sides of the card and pulling straight out Correct Section 2B Inserting and Removing the Sprint Mobile Broadband Card 19 20 Section 2C Setting Up Service In This Section Activating and Using Sprint PCS Service Preactivated Card Non preactivated Card Activation Wizard Data Provisioning IOTA This section walks you through setting up service for your Sprint Mobile Broadband Card after you have installed the Sprint PCS Connection Manager software page 14 and inserted the Sprint Mobile Broadband Card Section 2C Setting Up Service 21 Activating and Using Sprint PCS Service Before using your Sprint Mobile Broadband Card you must have a Sprint PCS wireless network account set up The process of setting up an account is called activation When the Sprint Mobile Broadband Card is inserted and Sprint PCS Connection Manager is started it will detect whether the card has been configured with an account preactivated If it has not the Activation Wizard starts automatically Preactivated Card If you received your Sprint Mobile Broadband Card in the mail or purchased it at a Sprint Store it probably has already been activated To prevent unauthorized use preactivated cards may have been set with a security lock If so Sprint PCS Connection Manager displays the message Device Locked To unlock your Sprint Mobile Broadband Card 1 Click the ry icon If is
88. st select the VPN connection Application VPN client etc Auto launch an installed VPN program or any other program In the field enter the path to the program or use the Browse button to locate the program The changes are applied the next time you launch a connection Nee This feature is in effect only when Sprint PCS Connection Manager is running Section 3A Your Sprint Mobile Broadband Card The Basics 43 Viewing the Amount of Data Transferred Even though the number of bytes sent received is displayed while the connection is running this is not necessarily the actual amount of data being transmitted across the network Do not use this information to estimate billing If you have selected Enable NIC for data connections page 60 after exiting Sprint PCS Connection Manager you are still connected to the network Data may still be transferred To view the number of bytes sent received during the current connection gt If Sprint PCS Connection Manager is not expanded click the button The number of bytes sent received during the current connection is displayed in three significant digits such as 581 kb 1 23 Mb 1 81 Mb Digital Roaming 4 46 KD 0 26 KD 4 72 KD Sent Received Total Once you end the connection the figures are set to zero To hide the part of Sprint PCS Connection Manager that displays this information click the E button 44 Section 3A Your Sprint
89. t off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesirable operations FCC guidelines stipulate that the antenna should be more than 1 7 cm from the user The highest reported SAR values of the Sprint Mobile Broadband Card by Sierra Wireless AirCard 595 are 1 Separation distance of at least 1 7 cm needs to be maintained to user s lap with AirCard 595 inserted into the bottom PC Card slot of the laptop computer 1 345 mW g CAUTION Any changes or modifications not expressly approved by Sprint Communications Company L P could void the user s authority to use the equipment WARNING EMI Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Department of Communica
90. ted by conditions within or beyond our control including network problems software signal strength your equipment structures including buildings in which you may be located atmospheric geographic or topographic conditions Roaming Coverage You are roaming anytime your phone indicates that you are roaming Roaming coverage is only available with certain devices and unless included as part of your Services will result in additional charges Roaming calls placed manually through an operator or with a credit card will always incur separate and additional charges Depending on your phone settings you may automatically roam if there is a gap or interruption in coverage within the Nationwide Sprint PCS Network coverage area and roaming coverage areas See your phone guide for how to adjust phone settings Certain features and services may not be available in roaming coverage areas including PCS Vision voicemail call waiting call forwarding etc 102 Section 5B Terms and Conditions Charges Carefully review the terms of your Services You will be assessed charges based on the terms of your Services including without limitation monthly recurring charges and charges based on actual usage e g charges for long distance roaming call forwarding directory assistance etc Airtime and other time based usage charges are calculated from when your device first initiates contact with a network until the network connection is broken
91. timeframe month week day or other time period Voice Command Calls to 911 or similar emergency numbers cannot be placed through the Voice Command feature See our printed in store materials or visit www sprint com for additional important information on this option Wireless Web Wireless Web Services may be available depending on your device and Service plan option This is not a Vision service Usage is calculated on minutes used and generally deducts from your Service plan minutes See our printed in store materials or visit www sprint com for additional important information on this option Lost or Stolen Equipment If your device is lost or stolen please notify us immediately by calling 1 888 211 4PCS You are responsible for all charges incurred before you notify us of the loss or theft You agree to cooperate reasonably with us in investigating suspected unlawful or fraudulent use Section 5B Terms and Conditions 105 Messaging You may incur charges in accessing sending or receiving messages on your device We may impose limits on the number of voicemail text email or other messages that can be retained through your account Indicators of messages on your device including mailbox icons may not always provide an up to date indication of new messages and you may at times need to manually reset or clear your mailbox indicator Legitimate messages may be interrupted by software aimed at prevention of SPAM or similar messages C
92. tion 4B Regulatory Information In This Section Regulatory Notices Patents Trademarks Copyright Limitation of Liability Additional Information and Updates This section contains important regulatory notices about your Sprint Mobile Broadband Card and also patent and other information Section 4B Regulatory Information 89 Regulatory Notices The design of the AirCard 595 complies with U S Federal Communications Commission FCC and Industry Canada IC guidelines respecting safety levels of radio frequency RF exposure for portable devices which in turn are consistent with the following safety standards previously set by Canadian U S and international standards bodies ANSI IEEE C95 1 1999 IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields 3kHz to 300 GHz National Council on Radiation Protection and Measurements NCRP Report 86 1986 Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields Health Canada Safety Code 6 1999 Limits of Human Exposure to Radio frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz International Commission on Non lonising Radiation Protection ICNIRP 1998 Guidelines for limiting exposure to time varying electric magnetic and electromagnetic fields up to 300 GHz FCCID N7NAC595 CAUTION The AirCard 595 has been tested for compliance with FCC IC RF ex
93. tions Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par le ministre des Communications Section 4B Regulatory Information 91 If you have purchased this product under a United States Government contract it shall be subject to restrictions as set forth in subparagraph c 1 ii of Defense Federal Acquisitions Regulations DFARs Section 252 227 7013 for Department of Defense contracts and as set forth in Federal Acquisitions Regulations FARs Section 52 227 19 for civilian agency contracts or any successor regulations If further government regulations apply it is your responsibility to ensure compliance with such regulations Information pertaining to OEM customers The AirCard 595 PC Card has been granted modular approval for mobile applications Integrators may use the AirCard 595 in their final products without additional FCC IC certification if they meet the following conditions Otherwise additional FCC IC approvals must be obtained 1 At least 20 cm separation distance between the antenna and the user s body must be maintained at all times 2 To comply with FCC IC regulations limiting both maximum RF output power and human exposure to RF radiation the maximum antenna gain must not exceed 5 65 dBi in the Cellular band and 4 35 dBi in the PCS band
94. tten notice We may send you notice to your last known address in our invoicing records or by calling leaving you a voice message on your wireless device or home phone Properly addressed written notice is effective three days after deposit in the U S mail postage prepaid This Agreement is governed by and must be construed under federal law and the laws of the State of Kansas without regard to choice of law principles If either of us waives or fails to enforce any requirement under this Agreement in any one instance that does not waive our right to later enforce that requirement If any part of this Agreement is held invalid or unenforceable the rest of this Agreement remains in full force and effect Section headings are for descriptive non interpretive purposes only You may not assign this Agreement to any other person or entity without our prior written approval This Agreement including any referenced documents and attachments makes up the entire agreement between us and replaces all prior written or spoken agreements 2006 Sprint Nextel All rights reserved No reproduction in whole or in part without prior written approval Sprint the Going Forward logo and other trademarks are trademarks of Sprint Nextel iDEN is a trademark of Motorola Inc 108 Section 5B Terms and Conditions Section 6 Glossary and Index Sprint Y 110 Glossary 1X One Times Radio Transmission Technology the one times refersto the fr
95. tware To close the window click anywhere Connection inside it Manager Exit Exit Sprint PCS Connection Manager 54 Section 3B Menu Options Section 3C Changing the Settings of Sprint PCS Connection Manager In This Section Settings Window General Settings Sprint PCS Vision Settings This chapter describes the windows from which you can change the settings for Sprint PCS Connection Manager Section 3C Changing the Settings of Sprint PCS Connection Manager 55 Settings Window Note Temporarily unavailable if you have powered off the device page 37 From the Settings window you can specify the settings for Sprint PCS Connection Manager 1 In Sprint PCS Connection Manager click Menu 2 Select Settings 3 From the drop down list select one of the following categories of settings General general behavior of Sprint PCS Connection Manager Sprint PCS Vision Sierra Wireless behavior of your Sprint Power Vision Sprint PCS Vision connection 4 Make the appropriate changes to the settings described in the following pages 5 To change other settings repeat steps 3 and 4 6 Click OK Changes to the setting Launch Connection Manager automatically apply only after you restart Windows Changes to the setting Start in system tray apply only after you exit and restart Sprint PCS Connection Manager You can also access the Settings window from the Connection History wi
96. ur data when you need it The power of the Internet and company data is truly at your fingertips This guide will familiarize you with our technology and with your new Sprint Mobile Broadband Card and Sprint PCS Connection Manager software through simple easy to follow instructions Welcome and thank you for choosing Sprint Introduction to This User s Guide This User s Guide introduces you to Sprint PCS Service and all the features of your new wireless Sprint Mobile Broadband Card It s divided into six sections Section 1 Basics of Your Sprint Mobile Broadband Card Section 2 Installing the Sprint Mobile Broadband Card Section 3 Using the Sprint Mobile Broadband Card Section 4 Technical Specifications and Regulatory Information Section 5 Safety Information and Terms amp Conditions Section 6 Glossary and Index Throughout the guide you ll find tips that highlight special shortcuts and timely reminders to help you make the most of your wireless PC Card modem and service The Table of Contents and Index will help you locate specific information quickly The Sprint PCS Connection Manager software includes extensive online help to guide you through the steps to use each feature You ll get the most out of your new Sprint Mobile Broadband Card if you read each section of this document However if you d like to get right to a specific feature simply go to that page Follow the instructions in that section and you
97. ut Sprint PCS Connection Manager 69 amount of data transferred 44 application to automatically launch upon network connection 43 automatically connect when ready 60 cannot connect 78 close 40 configure 56 expand Sprint PCS Connection Manager 39 FAQ 71 frequently asked questions 71 icons 32 icons in system tray 36 links 49 menu options 51 minimize 40 minimize on startup 58 119 Network Mode 60 remove 49 restore 40 security features 46 settings 56 start 30 start automatically 31 stopped working after Windows upgrade 79 system tray menu 54 uninstall 49 updates 68 upgrading Windows 79 version information 69 window overview 31 Windows upgrade 79 Sprint PCS Connection Manager settings 1X or 1xEV DO connection Network Mode 60 change 56 General 57 Sprint PCS Connection Manager stopped working after I ve upgraded to a different version of Windows 79 Sprint PCS products and services 49 Sprint PCS Services Sprint Customer Service 26 Sprint PCS Vision 1X or 1xEV DO connection Network Mode 60 Always show Welcome screens 60 amount of data transferred 44 application to automatically launch upon network connection 43 automatically connect when ready 60 cannot connect 78 connect 41 coverage determine 37 disconnect 45 end connection 45 Network Mode 60 settings 59 warning when roaming 42 See also 1X 1xEV DO Sprint Power Vision 1xEV DO See 1X 1xEV DO Sprint roaming 60 Sprint web site 26 Sprint contacting 26 spri
98. w displays System Parameters Information about your computer hardware and software Installed Files Files related to Sprint PCS Connection Manager Device Info amp Diagnostics Information about the Sprint Mobile Broadband Card including its phone number and results of various tests To display system information 1 Select Menu gt Device Info amp Diagnostics 2 In the Device Info 8 Diagnostics window click System Information To save the information to a file for example if you are requested to send the report to your service provider representative 1 In the System Information window click Create Report 2 Specify a file name and path 3 Click Save Updating the Software From time to time Sprint may release updates for Sprint PCS Connection Manager and your Sprint Mobile Broadband Card These updates might add features or improve network performance During the software update Sprint PCS Connection Manager will exit Before you initiate the software update finish any Web browsing data transfers and so on To update the software 1 Ensure you have a network connection 2 In Sprint PCS Connection Manager click Menu Select Software Updates sors From the General option of the Settings window page 56 click Check Now You can also set the software to automatically check for updates once a month 1 In Sprint PCS Connection Manager click Menu and then select Settings 2 Select Ch
99. ways show Welcome screens 60 Always on connection 5 amount of data transferred 44 antenna guidelines for use 91 AOL 72 approvals 85 Index assistance 26 45 authentication 86 auto launch Sprint PCS Connection Manager 31 Auto launch upon network connection 43 Automatic Network Mode 60 Automatic roaming option 60 automatically connect to network 60 automatically start Sprint PCS Connection Manager 31 AutoPreview 73 B basics 29 behavior when the card is locked 46 billing and always on 72 blasting 98 bookmarks 49 business usage 64 C call duration 64 Cannot connect to the nationwide Sprint PCS network 78 care and maintenance 10 CDMA networks 4 roaming description 4 signal strength indicator 32 specification 86 change the lock code 48 channel spacing 85 Check for updates once per month 58 Check Now button 58 Clear Log 65 Close Sprint PCS Connection Manager 40 conditions of service 99 connect 41 connect automatically 60 Connected 35 connected icon 36 Connected to NDIS 35 Connecting 34 connecting icon 36 connection 1X or 1xEV DO Network Mode 60 alert log 65 Always on 5 amount of data transferred 44 115 application to automatically launch upon network connection 43 automatically connect when ready 60 cannot connect 78 diagnostics 66 end 45 establish 41 history 64 issues 65 launching 41 make 41 Network Mode 60 states 33 36 warning when roaming 42 Connection History 64 Connection Mana
100. y for damages of any kind resulting from delays or errors in data transmitted or received using the Sprint Mobile Broadband Card by Sierra Wireless AirCard 595 CDMA modem or for failure of the Sprint Mobile Broadband Card by Sierra Wireless AirCard 595 to transmit or receive such data Safety and Hazards Do not operate the Sprint Mobile Broadband Card by Sierra Wireless AirCard 595 in areas where blasting is in progress where explosive atmospheres may be present near medical equipment life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the Sprint Mobile Broadband Card by Sierra Wireless AirCard 595 MUST BE POWERED OFF It can transmit signals that could interfere with this equipment Do not operate the Sprint Mobile Broadband Card by Sierra Wireless AirCard 595 in any aircraft whether the aircraft is on the ground or in flight In aircraft the Sprint Mobile Broadband Card by Sierra Wireless AirCard 595 MUST BE POWERED OFF When operating it can transmit signals that could interfere with various onboard systems The driver or operator of any vehicle should not operate the Sprint Mobile Broadband Card by Sierra Wireless AirCard 595 while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some jurisdictions operating such communications devices while in control of a vehicle is an offense Care and
101. y whenever available See GO automatically when ready on page 60 If you also set Sprint PCS Connection Manager to launch automatically see Launch Connection Manager automatically on page 58 this can provide an always on connection as long as you have network coverage You can have a connection established automatically without running Sprint PCS Connection Manager simply by starting whatever application you want to use such as your Web browser or email application For this select Enable NIC for data connections and GO automatically when ready page 60 However Sprint PCS Connection Manager and its icon in the system tray won t be available for you to monitor the status of the connection Roam Guard The Roam Guard feature when enabled displays a warning message if you are roaming and a data connection is established or about to be established The message reminds you that roaming rates may apply Roam Guard Dutgoing or Incoming Roaming Data detected Data Roaming rates may apply Press Roam to continue or Cancel to close data Session Do not ask again during this data session Go to Menu Settings Sprint PCS Vision to turn Roam Guard off permanently Cancel From the window with the warning message you can Turn off the warning message for this data session only Do not ask again during this data session Continue with the data connection Roam in which case you may be subj

Netgear AirCard 595 (Sprint) User Guide

Contents

Download Pdf Manuals

Related Search

Related Contents