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NEC Express5800/R110f-1E Installation Guide

1. The installer starts and the following screen is displayed A window below presented is displayed asking if you uninstall Express Report Service 5 Click Continue to get it on Express Report Service Setup Start to uninstall Express Report Service TF you wank to continue push Continue TF you wank to quit push Exit en 6 When the following window informing completion of deletion is displayed click OK to finish it Express Report Service Setup Express Report Service is uninstalled sucessfully Please reboot this server The uninstallation completed Restart of OS is required 50 1 Note Describes about note when using Express Report Service 91 YT Notes Uninstalling NEC ESMPRO Agent or NEC ESMPRO ServerAgentService Express Report Service must be uninstalled prior to uninstalling of NEC ESMPRO Agent or NEC ESMPRO ServerAgentService Port where connect a modem In reference to usage of a modem in a device with no COM port contact to Support Center Port number list In addition following ports are used 25 SMTP When Report via Internet mail is applied 110 POP3 When POP Before SMTP is set for sending report by E mail 31136 When used the Report Service forwarding Manager Usage of security software with firewall functions may block reports of Express Report Service The followings are the programs that Express Report Service uses when sending Aler
2. GH Internet Mail Internet Mail Modify ID Ne Pop up Message Pop up Mess Popup display Print Print aa e Hf Manager SNMP TCP IP In Band TCP IP Out of Add Group 8 ID Setting window is displayed Click Address 9 On Express Report Service Setting window click Address Express Report Setting Report Method o Forward Manager Cancel IF you selected Dial up vou must set the destination in Address Base Setting dh Help Express Report Forward Manager setting window is displayed Express Report Forward Manager Setting IP Address or Host Mame aT Port Number Help 31136 Default Test Report Spenna apor 10 Specify IP Address host name of NEC ESMPRO Manager that reports go through In IP Address or Host Name column type for example 255 255 255 255 11 Specify the port number used for the connection to NEC ESMPRO Manager Default value is set to 31136 Do not modify the default except for any necessary reason If you modify the value specify the same port number on NEC ESMPRO Manager as well 12 Click Test Report 13 Confirm the sending address of Test Report and click OK 14 When the confirmation message is displayed click OK to execute Test Report Tips If you select Internet Mail as a report method forwarding EMSPRO Manager after executing Test Report Test results mail facsimile is sent to the specified destina
3. iol ications OSereer Gord laurat lor R liir OBepress Report Service Obres Report Service WG INEC ESMPRO Server hgant barv ice CEC ESPRI Apni Extention CORED Erre Agent OProduct binio Gol bect io IE 0 te Olhiversal RAID Utility 5 Choose Remove and click the next Express Report Service HTTPS Welcome The program will be updated or removed installshield 6 Click Yes and it continues deletion Express Report Service HTTP5 Do you want to completely remove the selected application and all of its features 7 When the following window informing completion of deletion is displayed click OK to finish it The uninstallation completed Restart of OS is not required 85 1 Definition file When Express Report Service HTTPS is used the definition file is being explained 2 Note Describes about note when using Express Report Service HTTPS 86 I Definition file Destination definition file AMHTPADR INF AMHTPADR INF is a file that defines report destination of HTTPS Report Method Before performing Load Destination be stored in the specified folder EsmDir AlertMan Work WebReprt or ESMPRO AlertMan Work WebReprt Tips Without New manually be stored in a folder under the existing Ex C ESM AlertMan Work WebReprt C Program Files ESMPRO AlertMan Work WebReprt The contents of a setting are as follows URL1 Section name URL Indicate a pr
4. is given all source name are specified In EventIDXX 7 specify target event ID Specify the event ID all 32 bytes events in hexadecimal beginning with Ox Multiple event IDs can be given separated by When is given all event IDs are specified 89 90 4 In ToolYYY section YYY is any of the sequence number from 001 to 999 specify individual log command In Command specify the absolute path of log command In Directory specify the absolute path where the log gathering command is executed In LogFile specify the absolute path When a folder is specified the all files under it includes subfolders are collected Specify the events as SourceNameXX EventIDXX XX is any of the sequence number from 01 to 99 In SourceNameXX specify the source name of the target When is given all source name are specified In EventIDXX specify the target event ID Specify the event ID all 32 bytes events in hexadecimal beginning with 0x Multiple event IDs can be given separated by When is specified all event IDs are specified Concerning the event that corresponds with multiple ToolYYY all collecting commands are executed In this case Timeout is applied to the session until after all command execution is completed Each collection command is not applicable When no command is written in Defaul
5. 4 Select Dial up and click Setting Express Report Dial up Setting window is displayed Express Report Dial up Setting Notification method e COM Port Alert Setting E 15 Report Configure Help Phone Mumber Comment Primary 070 6562 3271 Test 1st Secondary Express Report Service epsniiyrapsr 32 5 Click Report Configure Report Condition Setting COM Port window is displayed Confirm the setting status Report Condition Setting COM Port Send to Phone Number Comment Primary OF 0 6562 32 Secondary Serial Pork Setting Serial Port com Re dial Interval 160 Sec The port is shared by the remote Dial Mode Pulse Tone Access Service Cancel Help AT Command 6 Click OK to return to Express Report Dial up Setting window 7 Click Test 1st to confirm Test Report 8 Click Opening Report to confirm Opening report 9 Click OK to close Express Report Base setting window 10 Go back to ID Setting window and click Schedule button to specify Retry setting Interval Expiration Time and Reporting Time Table Default value is set as every 5 minutes Retry for up to 72 hours after is operative at all hours This value is recommended Do not modify the default except for any necessary reason 11 When the specification is done click OK button to close Schedule window 33 12 Mes
6. HTTPS Describes about end of Express Report Service HTTPS 57 TI Installation Express Report Service HTTPS must be installed after the installation of NEC ESMPRO Agent or NEC ESMPRO ServerAgentService Service Mode Tips If NEC ESMPRO ServerAgentService Non Service Mode cannot install Express Report Service HTTPS Install NEC ESMPRO ServerAgentService Service Mode Refer to 2 Setting utility for Pre install model or Storage NS series etc at the installed time already Start installing after the system starts completely If installation is conducted right after the system startup it may fail Wait for a while and retry if the error message appears Important 1 Sign in Log on to the system with the built in administrator which has administrative privileges 2 Insert EXPRESSBUILDER into the Optical disk drive EXPRESSBUILDER Autorun Menu is automatically displayed by Autorun function Tips e f Autorun Menu does not launch double click YautorunYdispatcher_x64 exe from EXPRESSBUILDER 32bit dispatcher exe e On ServerCore environment following the instructions in the EXPRESSBUILDER Command Line Interface User s Guide start the setup program Name that support will be less modules ESMPRO_AMHTTPS After you start the setup program follow the instructions in step 5 or later 98 3 Click Applications EXPRESSBUILDER Instruction Manuals Versions Applications Files for
7. Opening report is displayed When failed to execute Opening report an error message is displayed If the secondary destination of report is specified the prompt for Opening report to secondary destination is issued Express Report Service HI TPS A Failed to report Content of report is incorrect HTTP Status Code 401 ExpressReportService HTTPS i xj 9 The report to First address is Failed e Do you sent the report to the second address If sent it will to report about 60 seconds later 69 When the Opening report is finished the following message is displayed When Configuration information file exists the report of the configuration information is issued subsequently to Opening report Several minutes are required for gathering and reporting the configuration information After reporting the configuration information the result is displayed LEER EERE EERE EERE EERE EEE AAA Getting configuration Wait for a moment ExpressReportService HTTPS 1 x l 1 Report of Configuration information is finished 17 Click OK When Opening report is executed first sent to Primary destination When the report is successfully sent to Primary destination considered as success So the report to secondary destination is not executed When you report the configuration information directly you need to execute Opening report When Opening report is issued the configuration information HeartBeat
8. Report HT TPS forwarding Manager at NEC ESMPRO Agent or NEC ESMPRO ServerAgentService side 1 Click Start menu Report Settings Alert Manager setting tool starts 2 Click Setting Base Setting Alert Manager File ati View Tool Options Help Base Setting Destination Setting 3 Select Express Report HTTPS and click Configure Base Setting xj Report Other Express Report KA _ExpressReport HTTPS Intemet Mail Manager SNMP Manager TCP IP In Band Manager TCP IP Cut of Band Pop up Message Print Y Dermat lid eee eced Express Report Service HTTPS base setting window is displayed 75 4 Select Forward Manager Express Report Service HTTPS Base Setting x Report Method Select a report method and push Configure button to set the base setting of the method Forward Manager doesn t need to set A conhiqure Load Opening file Change Opening file 5 When you suppress reports click Report Suppress Report Suppress window is displayed To suppress the report specify the suppress interval minutes The rated values are the followings Suppress Interval checked Suppress a report of same event for 60 minutes Do not modify them except for any necessary reason Suppress ix Suppress a report of the same event for 80 minutes 6 When configu
9. Report Service HT TPS A Failed to report Content of report is incorrect HTTP Status Code 401 ExpressReportService HTTPS xi 9 The report to first address is Failed e Do you sent the report to the second address If sent it will to report about 60 seconds later 79 When the Opening report is finished the following message is displayed When Configuration information file exists the report of the configuration information is issued subsequently to Opening report Several minutes are required for gathering and reporting the configuration information After reporting the configuration information the result is displayed LEE EERE EEE EERE EEE EEE EERE EEE EEE AAA AA Getting configuration Wait for a moment ExpressReportService HTTPS 18 Click OK When Opening report is executed first sent to Primary destination When the report is successfully sent to Primary destination considered as success So the report to secondary destination is not executed When you report the configuration information directly you need to execute Opening report When Opening report is issued the configuration information HeartBeat Report is inevitably reported 80 19 Go back to Destination Setting window Click OK on Destination Setting wndow When the report method Express Report Service HTTPS is valid Destination Setting window is deleted When the report method Express Rep
10. from AlertManager setting tool Lance 18 4 Click Finish Express Report Service Setting utility starts 5 Confirm the displayed content of Opening FD or Opening CD After confirmation of the content of Report Opening FD or CD on Express Report Service Setting utility screen Express Report Service is operative Confirming an installation state of Express Report Service To confirm if Express Report Service is installed follow the procedure below described 1 Click Start menu Report Settings Alert Manager setting tool starts 2 Click Setting Base Setting Base Setting window is displayed Alert Manager File ESA View Tool Options Help Ch Base Setting Destination Setting Vacs 3 Click Report tub Base Setting Report Other Express Report 4 Configure Internet Mail Manager SHIP Manager TCP IP In B and Manager TCP IP Out of B and Pop up Message Print Report to Client ll Push Confiqure and set Express Report If Express Report Service is found on the list Express Report Service is installed 19 2 Setting Utility Setting utility of Express Report Service can be used to confirm the content of Report Opening CD or FD while installing the service After installation it can be used to modify the setting or to terminate the service 1 Click Alert Manager Tool menu Express Re
11. screen in Alert Manager Report Setting Tool Reporting compressed files of gathered log configuration information When reporting compressed files of gathered log and gathered configuration information empty folders are not included In addition when the file of log gathering target does not exist compressed file is sent without a file Temporary disc usage When log gathering or sending report of the configuration information disc is temporally used Free drive space on the OS containing TEMP folder must be more than twice as large as the log file size of gathered log Specifying command log gathering gathering configuration information When you configure commands on log gathering gathering configuration information do not put in a redirect configuration in the commands If necessary create a batch file and put in a redirect configuration in it 93 94 Port number list In addition following ports are used 31138 When used the Report Service forwarding Manager Usage of security software with firewall functions may block reports of Express Report Service The f ollowings are the programs that Express Report Service uses when sending Alerts Therefore make sure to exclude them from block target of security software AMSADM EXE AMVMAIN EXE AMMHTTP EXE AMMHTTP EXE is a program used by NEC ESMPRO Manager side Cluster configuration For a cluster configuration you cannot start the Alert Mana
12. specifies Mail Server POP Account Name Password It will change if the POP Port Number is required When waiting time is required Wait Time is specifies POP Port Number does not have the necessity in particular for change if satisfactory When using SMTP Authentication Express Report Internet Mail Authentication Setting specifies Account Name and a Password Check the authentic method to be used When more than one are confirmed it attests in order of CRAM MD5 LOGIN and PLAIN 12 Click OK Return to Express Report from Manager Internet Mail Base Setting window 13 Click OK on Express Report from Manager Internet Mail Base Setting window to close it 14 Go back to Alert Manager and click Destination Setting on Setting menu 37 38 15 Select Express Report Service and click Modify ID Destination Setting A CY Express Report Express Report Express Repol Addi 2 CH Internet Mail Internet Mail Modify ID Pop up Message Pop up Mess Popup display SP Print Print z Delete IC aa a a at lt gt Group Manager SNMP TCP IP In Band TCP IP Out of Add Group Modify Group s 16 ID Setting window is displayed Click Address ID Setting ID Express Report from Manager z Schedule Method Express Report from Manager i _ Schedule Close Address Help Express Report from Manager Se
13. HT TPS E Cancel This chapter explains uninstallation of Express Report Service HTTPS 1 Uninstallation Describes about uninstallation procedure of Express Report Service HTTPS 83 J Uninstallation This section describes the procedure of uninstallation of Express Report Service HTTPS Start uninstallation after the system starts completely If uninstallation is conducted right after the system startup it may fail Wait for a while and retry if the error message appears 1 Sign in Log on to the system with the built in administrator which has administrative privileges 2 Insert EXPRESSBUILDER into the Optical disk drive EXPRESSBUILDER Autorun Menu is automatically displayed by Autorun function Tips 3 Click Applications If Autorun Menu does not launch double click autorun dispatcher_x64 exe from EXPRESSBUILDER 32bit dispatcher exe On ServerCore environment following the instructions in the EXPRESSBUILDER Command Line Interface User s Guide start the setup program Name that support will be less modules ESMPRO_AMHTTPS After you start the setup program follow the instructions in step 5 or later EXPRESSBUILDER 84 Instruction Manuals Versions Applications Files for Setup Maintenance Exit Version 7 10 007 01 007 4 Click Express Report Service HTTPS and then Install EXPRESSBUILDER Click an application te inmiall
14. Key Path P This window is displayed due to following reasons FD drive path in FD is different Report Opening CD or FD is not set properly into the optical drive The content of Report Opening CD or FD is wrong Eject Report Opening CD or FD and set it properly Then specify the correct drive and click Continue When the same window is still displayed click Exit to stop the setup Then contact Sales and Service office near you for confirmation of Report Opening CD or FD This window is also displayed when Express Report Service Opening Key file is copied into a drive other than A Specify the copied drive and click Continue 9 Click Continue Express Report Service utility starts For usage detail of utility refer to Express Report Service Setup Utility help Express Report Service Setup Please confirm system registration information with Setting Utility en 16 10 Click Next and confirm the content of registration Confirm the setting content of Report Opening CD or FD displayed on the window When any discrepancy or unspecified item is found modify the setting Express Report Service Setup Utility x Express Reprot Service Yer 3 5E Setup Express Report Service IF you contract Express Report Service alert which occurred in the computer it reported with E Mail or modem to the Remote Maintenance Center Push the Hest button when you do the setti
15. L ADDRESS of the setting information 14 When the address of destination is correct click Yes to execute Test Report When the address is wrong click No to return to Select address to send Test Report result window Express Report Service HTTPS xj E Test report result send to following address by E mail F stoe When the report is successfully sent the following message is displayed Express Report Service HTTPS o x b Testreport finished Please wait for the reception of the test A report result Please do the opening report after confirming the result of all addresses 15 Click OK When Secondary Test Report is specified execute a Test Report of it as well When Secondary Test Report is not specified or Test Report is finished execute Opening report 78 16 Click Opening report and do Opening report When any syntax error exists in Log gathering setting file or Configuration information file an error message is displayed Click OK to ignore the error message and execute Opening report To return to Destination Setting window click Cancel Error List The following errors were detected in the definition file x Cena 17 The result of Opening report is displayed When failed to execute Opening report an error message is displayed If the secondary destination of report is specified the prompt for Opening report to secondary destination is issued Express
16. NEC Installation Guide Windows Express5800 Series Express Report Service Express Report Service HTTPS Express Report Service Chapter 1 General Description Chapter 2 Installation Chapter 3 Uninstallation Chapter 4 Appendix Express Report Service HTTPS Chapter 1 General Description Chapter 2 Installation Chapter 3 Uninstallation Chapter 4 Appendix EXP_E IG W 003 01 006 O NEC Corporation 2014 Contents A O E TETE EEEE ETIEN IAA O tease 2 Notations Used i This DOO O ae 4 Notations used in the t xt c ccc ccecececececccecececececccecacueceueaeauauaeaeaeaeaeaeaeceauatauavaeaeaeatataeataeaeauaeatanataeatanananenananass 4 Abbreviations 0r OO Sida 5 MM A o In an E AAE AEA AET 6 Warnings and Additions to This DOCU ME Esuciiasincini id idos 7 Eelistage elia ge aA E A E EEEE e E EAE T EA ENEE ed rl EE 7 Express Report Service Chapter 1 General DescriptiON ooonccccncccccoocnncnnnnccnnnonnnnnnnnnononnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnnnns 8 He MIC OCUGU Ol tor tea bec cuanaeteatuan yaa tad ties Auntie aemiae tectum ute bend dice lincoln ontetmienen Meats 9 RS hee ceatee a ceaadcten aa a aa EE a a a Eae a Ea 10 Chapter 2 JAStalatiONkeeenie E E E EEA 11 e MINS VM ANON s E TE 12 ZO UM LUN e E O ascinetevaceted ena ueqeeyecaioatet eect 20 9 REDO MENA SEUNG eiri a E 25 3 1 Report setting Internet Mail Setting ccccooonncnnccccnnnonnnononcnnnonnnncnnnnonancnnnn
17. OK and close Express Report Service HTTPS base setting window 9 Go back to Alert Manager Report Setting Tool and click Setting menu Destination Setting 10 Destination Setting 3 Select Express Report Service HTTPS from ID list and click Modify ID xi ID Eh express Report Express Report Add ID ExpressReport HTTPS ExpressReport HTTPS GP Internet Mail Internet Mail Modify ID Pop up Message Pop up Message Popup displ EFPrint Print Delete ID SNMP TCP IP In Band TCP IP Out of ID Setting window is displayed 11 Click Address Destination Setting window is displayed 12 When you change the destination store the destination definition file in place and click Load Destination Except in the case of any problem the destination specified in the Step 6 where the opening file is read needs no modification When you use dial up connection check the little square Use Remote Access Service next specify the destination in Connect then User and Password Destination If you want to change the destination please change the destination definition file and load it Test Report Use Remote Access Service Entries Eo Used User Password Base Setting Test Report Opening Report Use Remote G0cess Service Entries bo Use leer Password 67 13 Cli
18. P In Band TCP IP Out of Modify Group Delete Group 8 Select Express Report HTTPS from Manager from ID list and click Modify ID mw xi ID Setting ID ManagerExpress HTTP5 Br a e schedule Method Express Report HTTPS from Manz Y ME Close Address Primary none Secondary none Help ID Setting window is displayed 73 74 9 Click Address Express Report HTTPS from Manager Destination setting window is displayed 10 Store the destination definition file in place and click Load Destination Express Report HTIPS from Manager Destination Setting x Destination If you want to change the destination please change the destination definition file and load it 3 Primary 11 Click Primary Test Report When the report is successfully sent the following message Is displayed Send HTTPS test from Manager completed F Please execute Test Report and Opening Report from Agent 12 Click OK When Secondary Test Report is specified execute a Test Report of it as well 13 Go back to Express Report HTTPS from Manager Destination setting window With that the configuration of Express Report HTTPS forwarding Manager at Manager side is completed Subsequently configure Agent side for Express Report HTTPS forwarding Manager Agent Side This section describes the setting procedure of Express
19. PS is specified e g source name aic78xx event ID 5 Menu is displayed Execute Test Report from Menu and confirm that the report is issued as defined in HTTPS report definition file Now the configuration is finished Select File menu Finish to close Alert Manager Report Setting Tool 81 A To Stop Express Report Service HTTPS 82 When Express Report Service HTTPS is started it permits you to click Stop the service A failure of Stop the service after expiration of a contract poses a billing problem That is because if you do not execute Stop the service the Reports remain to be sent To avoid this problem stop the service immediately if you do not renew the contract To stop Express Report Service HTTPS click Stop the service After this process Alert notification is not provided When Express Report Service HTTPS is stopped in the bottom left corner of the window a message is displayed which says that Express Report Service is terminated At the same time this allows to click Change expiration date Expiration date of the service Express Report Service finished To restart the service click Change expiration date and enter License Key License Key is provided upon renewal of the contract g Express Report Service HTTPS Setup Utility 2 xj Setup Express Report Service HT TPS Push the Next button when you do the setting of Express Report Service
20. PS from Manager from Report method list on Report property screen and click Configure Express Report HTTPS from Manager Base Setting window is displayed Receive Port Number 31138 31138 138 Default za Can Proxy Server Setting Do not Use Proxy Server Specify a Proxy Server to Use Address Port 72 4 Specify the port number used for the connection to Agent Side Default value is set to 31138 Do not modify the default except for any necessary reason If you modify the value specify the same port number on Agent Side as well 5 When you use a proxy server select Specify a Proxy Server to Use Then input the address or the port number of te proxy server in each field When you do not use a proxy server no specification is required Express Report Service does not accommodate to the automatic configuration script and the probe for proxy 6 When necessary settings for port number and proxy server are finished click OK and close Express Report HTTPS from Manager base setting window 7 Go back to Alert Manager Report Setting Tool and click Setting menu Destination Setting Destination Setting 3 xi ID 15 ManagerExpress HTTPS Express Rep Primary El Pop up Message Pop up Mess Popup display EHPrint Print Report to Client Report to Cli General clients report TE Run Command Run Command tf Manager SNMP TCP I
21. Report is inevitably reported 18 Go back to Destination Setting window 70 19 Click OK on Destination Setting window When the report method Express Report Service HTTPS is valid Destination Setting window is deleted When the report method Express Report Service HTTPS is invalid confirmation window is displayed Alert Manager im x D The report method Express HTTPS is disable It is necessary to enable the method sf Are you sure you want to enable the method 20 When the current Base setting and Destination ID Setting are both appropriate click Yes recommended If further configuration is necessary click No If you click No after finishing configuration select Base Setting Display Report property then activate change the color to green the bitmap switches valid invalid of Express Report Service HT TPS in Report method list 21 Click Schedule and display Schedule window Specify Retry setting Interval Expiration Time and Reporting Time Table Default value is set as every 5 minutes Retry for up to 72 hours after is operative at all hours Do not modify the default except for any necessary reason When the specification is done click OK xi z Retry Interval 3 a minutes i dl Cancel Whole Retry Time 72 hours Help Reporting Time Table 0 2 4 6 8 100 12 14 16 186 2022 RANA CANA AAA ANAND Event which occurres
22. Setup Maintenance Exit 4 Click Express Report Service HTTPS and then Install EXPRESSBUILDER Applications Click ant ao lication to imali Bool jcad sons Sereer Gord iguration Ut i lite Express Report Servece Express Raced Servecel HTTPS Expresa head Servers MG REC BSBA Se eet Bape Sev iah REL EARL Eager Exterior NEL ESMPROLMirager NEL eres Agent Product brio Col lectio UE 10d Universal RAID Hi iiy The installer starts and the following screen is displayed 59 5 Click Next Express Report Service HTTPS Welcome to the InstallShield Wizard for Express Report Service HT TPS 3 4 The InstalSteeld Wizard wil mstall Express Report regados 3 4 0n your computer To continue click ext 6 Click Install Express Report Service HTTPS Ready to Install the Program The wizard tt ready to begin installation metals held Installation starts showing the following window 7 When the installation end window appears click the Finish The installation completed Restart of OS is not required 60 Confirming an installation state of Express Report Service HTTPS To confirm if Express Report Service HTTPS is installed follow the procedure below described 1 Click Start menu Report Settings Alert Manager setting tool starts 2 Click Setting Base Setting Base Setting window is displayed Alert Manager File ESA View Tool Options H
23. anager SNMP Manager TCP IP In Band Manager TCP IP Out of Band Pop up Message Print Y t Pont reeeeeece Express Report Service HTTPS base setting window is displayed 4 Select HTTPS and click Configure Express Report Service HTTPS Base Setting xj Report Method Select a report method and push Configure button to set the base setting of the method Forward Manager doesn t need to set Change Opening file 5 When you use a proxy server select Specify a Proxy Server to Use Then input the address or the port number of te proxy server in each field When you do not use a proxy server no specification is required Express Report Service does not accommodate to the automatic configuration script and the probe for proxy Express Report Service HTTPS Base Setting x C Specify a Proxy Server to Use Address Part 6 When you suppress reports click Report Suppress Report Suppress window is displayed To suppress the report specify the suppress interval minutes The rated values are the followings Suppress Interval checked Suppress a report of same event for 60 minutes Do not modify them except for any necessary reason 7 When configured the setting click OK Suppress j x Suppress a report of the same event for 80 minutes 66 8 When necessary settings for proxy server and Report Suppress are finished click
24. ck Primary Test Report Select address to send Test Report result window is displayed Select address to send test report result i x Sisa MXM OMMMMMMK RMN Fax c Input your E mail address Default walue is USER E MAIL ADDRESS of the setting information 14 When the address of destination is correct click Yes to execute Test Report When address is wrong click No to return to Select address to send Test Report result window Express Report Service HTIPS x t Testreport result send to following address by E mail f Isit OK When the report is successfully sent the following message is displayed Express Report Service HTIPS gt Test report finished Please wait for the reception of the test report result Please do the opening report after confirming the result of all addresses dl 15 Click OK When Secondary Test Report is specified execute a Test Report of it as well When Secondary Test Report is not specified or the Test Report is finished execute Opening report 68 16 Click Opening report and do Opening report When any syntax error exists in Log gathering setting file or Configuration information file an error message is displayed Click OK to ignore the error message and execute Opening report To return to Destination Setting window click Cancel Error List The following errors were detected in the definition file The result of
25. click Browse When entered the folder name click Next Express Report Service HTTPS When the Opening file is read properly the end message is displayed 6 Click Finish and terminate reading Opening file Expres s Re port Service HTTPS Setting utility of Express Report Service HTTPS starts 63 64 7 Click Next in order of precedence and confirm the setting content of Opening file When any discrepancy or unspecified item is found modify the setting Click Finish and return to Express Report Service HTTPS base setting Express Report Service HTIPS Setup Utility Change expiration cate stop the service 8 Setup HTTPS report definition file Refer to the 1 Definition file When there is a program for HTTPS report definition file setup from the Support Center Perform the program 3 Report method setting 3 1 Report setting HTTPS Setting When you use Express Report Service HTTPS via HTTPS follow the instruction below described to configure Express Report HTTPS Setting 1 Click Start menu Report Settings Alert Manager setting tool starts 2 Click Setting Base Setting Alert Manager File Aia View Tool Options Help Base Setting Destination Setting E 3 Select Express Report HTTPS and click Configure xi Report Other Configure En sra ExpressRepott HTTPS Intemet Mail M
26. design are registered trademarks or trademarks of Avago Technologies All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners Warnings and Additions to This Document 1 Unauthorized reproduction of the contents of this document in part or in its entirety is prohibited This document is subject to change at any time without notice Do not make copies or alter the document content without permission from NEC Corporation Pp N If you have any concerns or discover errors or omissions in this document contact your sales representative 5 Regardless of article 4 NEC Corporation assumes no responsibility for effects resulting from your operations 6 The sample values used in this document are not the actual values Keep this document for future reference Latest editions This document was created based on the information available at the time of its creation The screen images messages and procedures are subject to change without notice Substitute as appropriate when content has been modified This chapter explains Express Report Service 1 Introduction 2 System Requirements Describes about the need environment of Express Report Service IT Introduction Read this document so as to gain an adequate understanding of the contents The contents in this document are intended for users who fully understa
27. e insert License Key FD in server s Floppy disk drive or push continue and set the path of License Key FD IF vou have no License Key FO Please push Exit In case that Report Opening CD or FD has not arrived yet click Exit and stop the setup After receiving Report Opening CD or FD execute setup again In the case of downloading and using Express Report Service Opening Key file copy it into an arbitrary hard disk drive If Report Opening CD or FD is used on the device other than contracted one the following window is displayed For Report Opening CD read Report Opening FD on the window as Report Opening CD Express Report Service Setup IF you Setup in not contracted server push Exit ot If a proper Report Opening CD or FD is available click Exit to stop the setup When a proper Report Opening CD or FD become available execute setup again When the server name is changed after contract click Continue 15 In case of failure read in of Report Opening CD or FD the following window is displayed For Report Opening CD read Report Opening FD on the window as Report Opening CD Express Report Service Setup Can t read License Key Please input correct path of License Key and push Continue This tool try to read License Key again IF you have input path correctly please contact business to confirm whether the License Key is correct Browse B License
28. e used in this document These notations have the following meanings Indicates critical items that must be followed when handling the operating software Indicates items that must be confirmed when handling the operating software Indicates information that is helpful to keep in mind Abbreviations of Operating Systems Windows Operating Systems OS are referred to as follows Notations in this document Official names of Windows Widnows Server 2012 R2 Standard Windows Server 2012 R2 Widnows Server 2012 R2 Datacenter Widnows Server 2012 Standard Windows Server 2012 Widnows Server 2012 Datacenter Windows Server 2008 R2 Standard Windows Server 2008 R2 Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Datacenter Windows Server 2008 Standard Windows Server 2008 Enterprise Windows Server 2008 Datacenter Windows Server 2008 Windows Server 2008 Standard 32 bit Windows Server 2008 Enterprise 32 bit Windows Server 2008 Datacenter 32 bit Windows 8 1 Pro 64 bit Edition Windows 8 1 Windows 8 1 Pro 32 bit Edition Windows 8 Pro 64 bit Edition Windows 8 Windows 8 Pro 32 bit Edition Windows 7 Professional 64 bit Edition Windows 7 Windows 7 Professional 32 bit Edition Trademarks EXPRESSCLUSTER is a registered trademark of NEC Corporation Microsoft Windows and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Avago LSI and LSI logo
29. elp co Base Setting Sl Destination Setting E TA 3 Click Report tub x Report Other A Express Nepot O EpressRepot HTTPS Intemet Mail Manager SNMP a Manager TCP IP In Band Manager TCP IP Out of Band m Pop up Message Y Fort CE ee Danat ee El If Express Report Service HTTPS is found on the list Express Report Service is installed 61 2 Setting Utility This section describes the setup procedure to start Express Report Service HTTPS 1 Click Start menu Report Settings Alert Manager setting tool starts 2 Click Setting Base Setting Alert Manager See View Tool Options Help Base Setting Destination Setting ee 3 Select Express Report HT TPS and click Configure Base Setting xj Report Other D A Express Repot Configure Intemet Mail Manager SNMP Manager TCP IP In Band Manager TCP IP Out of Band Pop up Message Print peeeeeed Express Report Service HTTPS base setting window is displayed 62 4 Click Load Opening file Express Report Service HTTPS Base Setting Do mob Use Proxy Server 1 o Speci a Proxy Server ko Use change Opening hie 5 Express Report Service HTTPS Setup Utility is displayed Input the folder name where the Opening file is into the edit box Path of License Key To refer the folder
30. ening FD or Opening CD in an appropriate drive and click Next It starts to read Opening FD or Opening CD 7 Click Finish to terminate License Key reading tool 8 Select the report method Internet Mail on Express Report from Manager window and click Setting Express Report from Manager Internet Mail Base Setting window is displayed 9 Specify the host name that SMTP is available Type for example smtp foo co jp Express Report from Manager Internet Mail Base Setting E Mail Server SMTP E mail Address SMTP Port number 25 Default Option W Send Date Field POP Before SMTP SMTP Authentication _ setting core _ 10 Specify E mail address of sender s mail box Type for example sousin foo co jp 36 11 SMTP server is a case of necessity about POP Before SMTP POP Before SMTP is checked SMTP server is a case of necessity about SMTP SMTP Authentication is checked When POP Before SMTP or SMTP Authentication is checked click Setting and it displayed Express Report Internet Mail Authentication Setting POP Before SMTP Mail Server POP Account Name Password POP Port Number 110 Default Wait Time fo seconds Default SMTP Authentication Account Name K Password W Auth Method E M CRAM MD5 M LOGIN M PLAIN When using POP Before SMTP Express Report Internet Mail Authentication Setting
31. er 25 Default Option i Send Date Field POP Before SMTP SMTP Authentication _ setting cond 26 Enter the host name or IP address of Mail Sever that SMTP is available Type for example smtp foo co jp or 192 168 0 100 Specify E mail address of sender s mail box Type for example sousin foo co jp SMTP server is a case of necessity about POP Before SMTP POP Before SMTP is checked SMTP server is a case of necessity about SMTP SMTP Authentication is checked When POP Before SMTP or SMTP Authentication is checked click Setting and it displayed Express Report Internet Mail Authentication Setting Express Report Internet Mail Authentication Setting j x POP Before SMTP Mail Server POP Account Name Password POP Port Number 110 Default Wait Time 0 seconds Default SMTP Authentication Account Namek Password W Auth Method E CRAMMD5 LOGIN PLAIN If you want to use POP before SMTP screen Authentication Settings of Express Report Service Internet Mail Account name and to connect to the POP server in the Password the POP server to be used for POP over server Specify the account name and password you want to use It will change if the POP Port Number is required When waiting time is required Wait Time is specifies POP Port Number does not have the necessity in particular for cha
32. er our preparation is done following after your application Opening CD or Opening FD If you sign up Express Report Service Express Report Service HTTPS with an application form or a contract document enclosed with the product we first look at your application When our preparation of Opening is done Opening CD or Opening FDY with Opening Key File is sent from Support Center Wait for a while after it follows a procedure for application 2 System Requirements Express Report Service requires the following hardware and software 1 Hardware Memory 18 0 MB or more Free hard disk drive space 30 0 MB or more Modem via Dial up In regard to support modem contact Support Center for details Mail Server via Internet mail SMTP is used as a protocol POP before SMTP and SMTP Authentication LOGIN PLAIN CRAM MD5 Supported 2 Software NEC ESMPRO Agent or NEC ESMPRO ServerAgentService in EXPRESSBUILDER which is packed with the computer NEC ESMPRO Agent or NEC ESMPRO ServerAgentService supported OS This chapter explains installation of Express Report Service 1 Installation Describes about installation procedure of Express Report Service 2 Setting Utility Describes about setting of installed Express Report Service 3 Report method setting Describes about report method setting of installed Express Report Service 4 To stop Express Report Service Describes about end of Exp
33. except for any necessary reason Default value of the encoding method is uuencode If you want to transmit the express reports using base64 method change the method to base64 Express Report Internet Mail Setting f x Subject Express Alert Notification Encode fuuen code Y Setting Information Change Setting Cancel Base Setting USER DIVISION Development USER ZIPCODE Test report 3443 Opening repart Use Remote Access Service T Enable Entries to Use User Mame Password If you modify Setting Information of Express Report Service click Change Setting to show Setting utility of Express Report Service which was used for confirmation on installing the service When the Setting utility is displayed modify the setting When you terminate the setting Express Report Setting window is displayed When you access the mail server of provider via dial up check the little square of the enable in the Use remote Access Service Next in Entries to Use specify the destination that you access via dial up then enter user name and password Tips e Specify the destination used for the access via dial up on Windows prior to configuration of Use remote Access Service e Existing User name and password on Windows are not used even though they are saved Make sure to specify user name and password 15 Click Test Report 29 30 16 Confirm the se
34. ger setting screen in standby Start the Alert Manager setting screen after switching to Active Display of Report Settings When installed on the same machine NEC ESMPRO Manager and NEC ESMPRO ServerAgentService Report Settings will be displayed only to the Start menu on NEC ESMPRO Manager NEC Express Server Express Report Service Express Report Service HTTPS Installation Guide Windows NEC Corporation 7 1 Shiba 5 Chome Minato Ku Tokyo 108 8001 Japan NEC Corporation 2014 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation
35. idual log commands In Command specify the absolute path of log command In Directory specify the absolute path where the log gathering command is executed In LogFile specify the absolute path When a folder is specified the files under it includes subfolders are collected 91 92 3 In Schedule section specify the timing of gathering information In ScheduleType when every month is given the information is gathered every month on the day given in ScheduleDay in ScheduleDay specify the date from 1 to 31 In ScheduleType when every week is given the information is gathered every week on the day given in ScheduleDay In ScheduleDay specify 0 Sunday to 6 Saturday In ScheduleTime specify the time of gathering information In ZZ WW specify 0 to 23 in ZZ 0 to 59 in WW respectively 2 Notes Uninstalling NEC ESMPRO Agent or NEC ESMPRO ServerAgentService Express Report Service HTTPS must be uninstalled prior to uninstalling of NEC ESMPRO Agent or NEC ESMPRO ServerAgentService Simultaneous utilization of Express Report Service HTTPS and Express Report Service Express Report Service HTTPS and Express Report Service cannot be used simultaneously To use the service either of the two means of method Express Report Service or Express Report Service HTTPS must be disabled on Base Setting
36. imary report place with the alphanumeric character of less than 500 characters and a sign Be sure to indicate URL2 Section name A statement is unnecessary when not setting up URL Indicate secondary report place A statement is unnecessary when not setting up The following is an example of a setup Indicate the destination with the alphanumeric character of less than 500 characters and a sign in the part following URL URL1 URL https 13 13 13 133 Scripts trsRecvAlert cgi URL2 URL https 13 13 13 155 8443 cgi bin trsRecvAlert cgl 87 HTTPS report definition file Log gathering Log report function Concerning log information reported in conjunction with failure information specify it in accordance with the following conditions lt Path EsmDir AlertMan Work WebReprt gt lt File name AMHTPLOG gt Configuration TimeOut xxxx MaxSize 0 DefaultTools Command c xxx Xxx xxx bat LogFile xxx xx xxx log Directory C xxx xxx None Trouble SourceName01 xxxxxxx EventID01 xxxxx xxXXXX XXXXX SourceName02 xxxxxxx EventIDO2 xxxxx XxXXXX XXXXX Tool001 SourceName01 xxxxxxx EventID01 xxxxx xxXXXX XXXXX Command c xxx Xxx xxx bat LogFile c xxx xxx xxx log Directory C xxx xxx Tool002 SourceName01 xxxxxxx EventID01 xxxxx XxXXXX XXXXX Command c xxx Xxx xxx bat LogFile c xxx xxx x
37. in unreportable time periods Report it in reportable time periods Dispose it ESS 22 Go back to Alert Manager Report Setting Tool Expand the event log tree on the left side of the window Right click an arbitrary event ID which the destination of Express Report Service HTTPS is specified e g source name aic78xx event ID 5 Menu is displayed Execute Test Report from Menu and confirm that the report is issued as defined in HTTPS report definition file Now the configuration is finished Select File menu Finish to close Alert Manager Report Setting Tool 71 3 2 Report setting Forward Manager Setting This section describes the report setting procedure of Express Report Service forwarding NEC ESMPRO Manager and with this configuration reports are sent by HTTPS Tips To execute reports forwarding NEC ESMPRO Manager configuration on Manager and Agent are both required First configure NEC ESMPRO Manager and finish test between Manager Machine and Support Center Then configure Agent 1 Click Start menu Report Settings Alert Manager starts 2 Select Base Setting in Setting menu from Alert Manager Base Setting 1 x Report Receive Other Express Report snas da te from sya gt E ExpressReport MG Intemet Mail gt i Manager SNMP Manager TCP IP In Band lenmam i OD ID ia Omend 3 Select Express Report HTT
38. inish the utility is terminated Express Report Service Setup Utility Setup the Dealer Information HERRERA ERA eee eee ee a Required input Dealer name 3 Report method setting 3 1 Report setting Internet Mail Setting When you use Express Report Service via E mail follow the instruction below described to configure Express Report Internet Mail Setting 1 Click Start menu Report Settings 2 Click Alert Manager Setting menu Base Setting Alert Manager File Salsa View Tool Options Help Base Setting Destination Setting E 25 3 Select Express Report Service from Report method list in Report property then click Configure Base Setting Report Other Express Report Configure L Internet Mail Manager SNMP Manager TCP IP In B and Manager TCPYIP Out of B and Pop up Message Pririt Report to Client Di eenn ma mfo PEGE GGG Express Report Base Setting Select a report method and push Setting button to set the base setting of the method Forward Manager does nt need to set Cancel Internet Mail Setting C Dial up SUppress 0 Forward Manager Help 4 Select Internet Mail and click Setting Express Report Internet Mail Base Setting window is displayed Express Report Internet Mail Base Setting E Mail Server SMTP E mail Address SMTP Port Numb
39. ion to Express Report Service HTTPS allows you to report automatically to Support Center on failure information includes preventive maintenance information and that can be sent via E mail or modem This service permits you to detect system troubles in advance and to maintain the computer promptly in case of trouble This service permits you to detect system troubles in advance and to maintain the server promptly in case of trouble Additionally forwarding reports from several servers NEC ESMPRO Agent or NEC ESMPRO ServerAgentService to NEC ESMPRO Manager you can send Express Report HTTPS via NEC ESMPRO Manager The contract of hardware maintenance service for this computer or Express Report Service For details of the contract contact your dealer When starting Express Report Service Express Report Service HTTPS Opening Key File containing contract information must be applied to the target server Opening Key File is provided by Support Center upon our Opening preparation Concerning file presentation and file application we offer you two methods of delivery as follows Download via network If you sign up Express Report Service Express Report Service HTTPS for NEC Support Pack entry site or Customer entry site you can download the Opening Key File after our preparation is done following after your application Opening CD or Opening FD If you sign up Express Report Service Express Repor
40. is displayed Report Condition Setting COM Port E Send to Phone Number Comment Primary Secondary Serial Port Setting Serial Port comi Re dial Interval E Se The port is shared by the remote Dial Mode C Pulse Tone access service Cancel Help AT Command In Serial Port specify the serial port that is attached to the modem 10 Click OK and return to Express Report from Manager Dial up Setting 11 Click Test 1st to confirm a test In User ID enter User System Code 12 Click OK and close Express Report from Manager Dial up Setting window 13 Go back to Express Report from Manager Dial up Base Setting window and click OK to close the window 14 Message box is displayed asking if the report method should be activated Click Yes Alert Manager The report method Express Report from Manager is disable It is necessary to enable the method gt y Are you sure you want to enable the method No If you click No select Base Setting in Alert Manager Display Report Information Setting property then activate change the color to green enable disable bitmap of Express Report from Manager With that the configuration of Express Report forwarding Manager at Manager side is completed Subsequently configure Agent side for Express Report forwarding Manager 42 Agent Side This section describes the setting procedure of Expre
41. m follow the instructions in step 5 or later 12 3 Click Applications EXPRESSBUILDER Instruction Manuals Versions Applications Files for Setup Maintenance Exit 4 Click Express Report Service and then Install EXPRESSBUILDER Applications Click ot application to imaji ol cana Serr Cord laurat ion A lids k Epress Report Servece Express Report Servece HTTPS Expres Ramet Servece Mi REC ESHI Sa eer Earl Se ri REL parE V Seed Exterticn MEL CaP RC nage RED Errores Agent Product Dnia Gol bection WE l it liniversal RAID Utility The installer starts and the following screen is displayed 13 14 5 Click Continue Express Report Service Setup E Start to install Express Report Service TF you want to quit installing Express Report Service please push Exit Contin e Exit 6 When Express Report Service summary is displayed click Continue 7 Select already contract and click Continue Express Report Service Setup This services needs contract Are you contracted f Wo I don t contract this service Yes I already contract this service If you have not signed a contract yet select not contract and click Continue to stop the setup For Report Opening CD read Report Opening FD on the window as Report Opening CD 8 Setup Report Opening CD or FD in an appropriate drive and click Continue Express Report Service Setup Pleas
42. nd features and operations of OS related to this utility If there is any unclear point see Windows online help This section explains necessary setup procedure to introduce Express Report Service Make sure to read through it before you use Express Report Service Registration to Express Report Service allows you to report automatically to Support Center on failure information includes preventive maintenance information and that can be sent via E mail or modem This service permits you to detect system troubles in advance and to maintain the computer promptly in case of trouble Additionally forwarding reports from several servers NEC ESMPRO Agent or NEC ESMPRO ServerAgentService to an NEC ESMPRO Manager you can send Express Report via NEC ESMPRO Manager The contract of hardware maintenance service for this computer or Express Report Service For details of the contract contact your dealer When starting Express Report Service Express Report Service HTTPS Opening Key File containing contract information must be applied to the target server Opening Key File is provided by Support Center upon our Opening preparation Concerning file presentation and file application we offer you two methods of delivery as follows Download via network If you sign up Express Report Service Express Report Service HTTPS for NEC Support Pack entry site or Customer entry site you can download the Opening Key File aft
43. nding address of Test Report and click OK Input the E Mail address to send the Test report result E E Mail irokaming nefs nec co jp Cancel Input your E mail address Default value is USER E MAIL ADDRESS of the setting information 17 When the confirmation message is displayed click OK to execute Test Report Tips e When Test Report is executed Test results mail facsimile is sent to the specified destination e After confirming the results of Test Report execute Opening report 18 Click Opening Report to confirm the execution Tips e Opening Report button is operative after finishing Test Report e Express Report Service is launched after Opening report 19 Click OK to close Express Report Internet Mail Setting window 20 Click OK to close Express Report Service Setting window 21 On ID Setting window click Schedule to specify Retry setting Interval Expiration Time and Reporting Time Table Default value is set as every 5 minutes Retry for up to 72 hours after is operative at all hours This value is recommended Do not modify the default except for any necessary reason 22 When the specification is done click OK button to close Schedule window 23 Message box is displayed asking if the report method should be activated Click Yes Alert Manager The report method Express Report is disable It is necessary to enable the method A Are
44. ng Destination Setting Ce 3 Select Express Report from Manager from Report method list on Report property screen and click Configure Express Report from Manager Base Setting window is displayed Base Setting Report Receive Other Express Report Express Report from Manager Internet Mail Manager SNMP Manager TCP IP In B and Manager TCP IP Out ofB and Pop up Message Print Dormir ko ed Pea Push Configure and set Express Report from Manager Configure PFEEFEGFLER ll dao 4 Specify the port number used for the connection to Agent Side Default value is set to 31136 Do not modify the default except for any necessary reason If you modify the value specify the same port number on Agent Side as well Express Report from Manager Base Setting Receive Pork Number Default Defaut Cancel Send Help dl Register the destination to the maintenance center First and select a report method and set Register Select a report method and set Base Setting E r 35 5 Enter the address of Support Center Click Register to start License Key reading tool License Key reading tool License Key must be READ if you use Forward Manager report Please push NEXT button to input the path of License Key cos For Report Opening CD read Report Opening FD on the window as Report Opening CD 6 Setup Op
45. ng of Express Report Service Change expiration date Stop the service Back Cancel Help 11 After confirming all contents click Finish 12 Click OK The installation completed Installed Express Report Service becomes enabled after a restart of OS 17 Confirming an installation state of Express Report Service To activate Express Report Service in the condition that it has been already installed such as Pre installed model or iStorage NS series follow the procedure below described 1 Click Start menu Report Settings Alert Manager setting tool starts 2 Click Tool Express Report Service Server Express Report Service Setup Utility starts 3 lt Case use License Key gt Specify a storage location of License Key then click Next lt Case use Report Opening FD or CD gt Set up Opening FD or Opening CD in an appropriate drive and click Next Express Report Service X Set up Espress Report Service Please input the path of License Key and push Next button When Report Opening FD or CD is read properly the following window is displayed For Report Opening CD read Report Opening FD on the window as Report Opening CD Express Report Service x License Key is read successfully Confirm the contents of the setting with Express Report Service Setup Utility And you must do Opening Report to make the service effective You can do Opening Report
46. nge if satisfactory When using SMTP Authentication Express Report Internet Mail Authentication Setting specifies Account Name and a Password Check the authentic method to be used When more than one are confirmed it attests in order of CRAM MD5 LOGIN and PLAIN 27 8 Click OK to return to Express Report Base setting window 9 Click OK on Express Report Base setting window to close the window 10 Go back to Alert Manager and click Setting Destination Setting 11 Select Express Report Service from ID list and click Modify ID ID Setting window is displayed Destination Setting Express Report Add ID Internet Mail Pop up Mess Popup display Modify ID Print Report to cli General clients report Run Command rome Add G ce Pf Manager SNMP TCP IP In Band TCP IP Out oF _AddGroup 12 Click Address ID Setting fee Express Report Address Method Express Report y Schedule Close Address dl Help 13 Click Address Express Report Internet Mail Setting window is displayed Express Report Setting Report Method OK Internet Mail Pears IF vou selected Dial up you must set the destination in Address Base Setting Help Hit 28 14 Confirm the destination and Encode and Setting Information As a destination the one specified on Opening CD or Opening FD is shown Do not modify it
47. of Alert Reporting function refer to Agent Help and Alert Manager Help 4 To stop Express Report Service When Express Report Service is started it permits you to click Stop the service A failure of Stop the service after expiration of a contract poses a billing problem That is because if you do not execute Stop the service the Reports remain to be sent To avoid this problem stop the service immediately if you do not renew the contract To stop Express Report Service click Stop the service After this process Alert notification is not provided When Express Report Service is stopped a message is displayed in the bottom left corner of the window which says that Express Report Service is terminated At the same time this allows to click Change expiration date Expiration date of the service Express Report Service finished To restart the service click Change expiration date and enter License Key License Key is provided upon renewal of the contract Express Report Service Setup Utility Express Reprot Service Yer 5E Setup Express Report Service IF tou contract Express Report Service alert which occured in the computer it reported with E Mail or modem to the Remote Maintenance Center Push the Next button when vou do the setting of Express Report Service 47 This chapter explains uninstallation of Express Report Service 1 Unins
48. onnncnnnnonnnnnnnnonannnnnnnnnnnannnss 25 3 2 Report setting Dial Up Setting oooooccccnnccccooonnccnnnonononanncnnnnnnnnnnnncnnnnnnononannnnnnnnnnnnnnnnnnnnnonnnnnnnnaninons 31 3 3 Report setting Forward Manager Setting ccccccccooccnnccnnncccononnnccnnnonononononnnnnnnnnnnnnnnnnnonononnnnnnnnonos 34 4 TO StOP EXPress Repo eIVICO ees sea e ia iahis 47 Chapier o Uninstall lito nilo oirlo tear cales 48 An O O a eee tare eew oat 49 Chanera AA A ee eee ee eee eee ee ee ne ee ee 51 PING 1 1 PERROS PEE OO E O sae a uence eee 52 Express Report Service HTTPS Chapter General Descrip o e ado E OLE 54 o anise ou ina E E E E E E E ue anism pe ne atin mene A eam eeu ee 55 2 OV SIC A e lh A 56 Ghaplera instalation sarn oen eo eE O ohana soso masses 57 A nn E ewe arene eee ett ee eter 58 2 OCN WML stadt nat on tied Mains otters A aati nad taimeat anda 62 Ds Report MENOT SEIN cdta 65 3 1 Repor senno HE EPS SENO a ds 65 3 2 Report setting Forward Manager Setting oocoocionciiai a aa dida 72 4 To Stop Express Report Service HTTPS miii di canas 82 Chapters Uninstall o iii 83 RANI Steal ATOM sera taa tica 84 Chantera Append sie 5 ve occas cotilla 86 A e ee eee eee eee ee eee ee 87 Z NOG on EE E E E O e sateen eee eeee eee macam oes 93 Notations Used in This Document Notations used in the text In addition to safety related symbols urging caution 3 other types of notations ar
49. ort Service HTTPS is invalid confirmation window is displayed Alert Manager _ xi The report method Express HTTPS is disable It is necessary to enable the method xs Are you sure you want to enable the method 20 When the current Base setting and Destination ID Setting are both appropriate click Yes recommended If further configuration is necessary click No If you click No after finishing configuration select Base Setting Display Report property then activate change the color to green the bitmap switches valid invalid of Express Report Service HTTPS in Report method list 21 Click Schedule and display Schedule window Specify Retry setting Interval Expiration Time and Reporting Time Table Default value is set as every 5 minutes Retry for up to 72 hours after is operative at all hours Do not modify the default except for any necessary reason When the specification is done click Ok x Retry Retry Interval li a minutes Cancel Whole Retry Time 72 4 hours Help Reporting Time Table 0 2 4 6 8 10 12 14 16 18 20 22 BARACCA NAAA ANDAS Event which occurres in unreportable time periods Report it in reportable time periods Dispose it Go back to Alert Manager Report Setting Tool Expand the event log tree on the left side of the window Right click an arbitrary event ID which the destination of Express Report Service HTT
50. p the Computer Information feooncc N2500 252F Express 5800 180HA 7 Required input Server Name Product Code Serial Number Guarantee Number 5 Input the Option Parts Information When clicked Add Option Parts information is settable To delete option parts information select the parts name and click Delete When clicked Next the setting window of Option Parts information is displayed Express Report Service Setup Utility Setup the Option Parts Information EJ Input Product Code of Option Parts Option Parts List lt Back Next gt Cancel Help Input of Option Parts List is not required Express Report Service Setup Utility Setup the Option Parts Information x Input Product Code of Option Parts Option Parts List C A Add Option Parts Classification of Option Parts Additional CPU Boards Additional CPU Boards Product List AAA ai Additional Internal Devices Additional CPU boar External Options Additional CPU board Additional CPU board Additional CPU board Additional CPU board Additional CPU board N8501 98F Additional CPU board N8501 99F Additional CPU board Notice Select Othres when you can t find the product code From the list lt Back Next gt Cancel Help 23 24 6 Input Dealer Information Dealer Information is selectable from the list When Dealer Information is not found you can input it directly When clicked F
51. port Service Server Alert Manager aa File Setting View MEWA Options Help E a tE kj Express Report Service E sento The menu displayed on Tool differs according to the model 2 Click Next Express Report Service Setup Utility Express Reprot Service Yer 3 5E Setup Express Report Service IF pou contract Express Report Service alert which occurred in the computer 12 reported with E Mail or modem to the Remote Maintenance Center Push the Next button when vou do the setting of Express Report Service Change expiration date Stop the service lt Back Cancel Help Customer Information setting window is displayed 20 3 Input customer Information When clicked the edit box of each item with a mouse help texts are displayed at the bottom of a setting window for your reference Department and Administrator are settable only when a customer is corporate When clicked Next the setting window of Computer information is displayed Express Report Service Setup Utility Setup the Customer Information EA Required input Customer Name ZIP code Address Phone Number E mail Address 21 22 4 Input Computer Information Product Code is selectable from the list When the product Code is not found you can input it directly When clicked Next the setting window of Option Parts information is displayed Express Report Service Setup Utility Setu
52. red the setting click OK 7 Report Suppress are finished click OK and close Express Report Service HTTPS base setting window 8 Go back to Alert Manager Report Setting Tool and click Setting menu Destination Setting 9 Select Express Report Service HTTPS from ID list and click Modify ID Destination Setting 3 ID EH Express Report Express Report ExpressReport HTTPS ExpressReport HTTPS GH internet Mail Internet Mail El Pop up Message Pop up Message Popup displ SpPrint Print Modify Group Delete Group ID Setting window is displayed 10 Click Address Express Report Service HT TPS Forward Manager Setting window is displayed IP Address or Host Name m Test Report Opening Report 11 Specify IP Address host name of NEC ESMPRO Manager that reports go through In IP Address or Host Name column type for example 255 255 255 255 12 Specify the port number used for the connection to NEC ESMPRO Manager Default value is set to 31138 Do not modify the default except for any necessary reason If you modify the value specify the same port number on NEC ESMPRO Manager as well 17 13 Click Test Report Select address to send Test Report result window is displayed select address to send test report result x g MMM DMM MMM Cancel Fax c Input your E mail address Default walue is USER E MAI
53. ress Report Service 11 Y Installation Express Report Service must be installed after the installation of NEC ESMPRO Agent or NEC ESMPRO ServerAgentService Service Mode Tips If NEC ESMPRO ServerAgentService Non Service Mode cannot install Express Report Service Install NEC ESMPRO ServerAgentService Service Mode Start installation after the system starts completely If installation is conducted right after the system startup it may fail Wait for a while and retry if the error message appears Important if Exit is clicked during installation the following message appears Click OK and wait until that the configuration set up in the installation is deactivated Express Report Service Setup E Installing Express Report Service was quited IF vou want to install Express Report Service please Setup again later 1 Sign in Log on to the system with the built in administrator which has administrative privileges 2 Insert EXPRESSBUILDER into Optical disk drive EXPRESSBUILDER Autorun Menu is automatically displayed by Autorun function Tips e f Autorun Menu does not launch double click YautorunYdispatcher_x64 exe from EXPRESSBUILDER 32bit dispatcher exe e On ServerCore environment following the instructions in the EXPRESSBUILDER Command Line Interface User s Guide start the setup program Name that support will be less modules ESMPRO_AMEXP After you start the setup progra
54. sable It is necessary to enable the method Are you sure you want to enable the method Yes No If you click No select Base Setting in Alert Manager Display Report Information Setting property then activate change the color to green enable disable bitmap of Express Report from Manager With that the configuration of Express Report forwarding Manager at Manager side is completed Subsequently configure Agent for Express Report forwarding Manager 39 Via Dial up This section describes the report setting procedure of Express Report Service using Dial up for reports forwarding Manager 1 Click Start menu Report Settings Alert Manager setting tool starts 2 Select Base Setting in Setting menu from Alert Manager Alert Manager File ESA View Tool Options Help Ch Base Setting Destination Setting EVO 3 Select Express Report from Manager from Report method list on Report property and click Configure Express Report from Manager Base Setting window is displayed Base Setting Report Receive Other Espress Report Express Report from Manager Internet Mail Manager SNMP Manager TCP IP In B and Manager TCPAP Out of Barnd Pop up Message Print D merk be ik Push Configure and set Express Report from Manager Configure PEEGFECLERD ll tao 40 4 Specify the port number used for the connec
55. sage box is displayed asking if the report method should be activated Click Yes Alert Manager The report method Express Report is disable Ib is necessary to enable the method ss Are vou sure you want to enable the method If you click No select Base Setting in Alert Manager Display Report property then activate change the color to green the bitmap switches valid invalid of Express Report Service in Report method list Now Express Report via Dial up is operative In regard to the setting of Alert Reporting function refer to Agent Help and Alert Manager Help 3 3 Report setting Forward Manager Setting This section describes the report setting procedure of Express Report Service forwarding NEC ESMPRO Manager and with this configuration reports are sent by E mail or Dial up modem Tips To execute reports forwarding NEC ESMPRO Manager configuration on Manager and Agent are both required First configure NEC ESMPRO Manager and finish test between Manager Machine and Support Center Then configure Agent Via Internet Mail This section describes the report setting procedure of Express Report Service using E mail for reports forwarding Manager 1 Click Start menu Report Settings Alert Manager setting tool starts 2 Select Base Setting in Setting menu from Alert Manager Y Alert Manager File ESA View Tool Options Help Ch Base Setti
56. ss Report forwarding Manager at NEC ESMPRO Agent or NEC ESMPRO ServerAgentService side 1 Click Start menu Report Settings Alert Manager setting tool starts 2 Click Alert Manager Setting menu Base Setting Alert Manager File ESA View Tool Options Help Ch Base Setting Destination Setting E 3 Select Express Report Service from Report method list in Report property then click Configure Express Report Base setting window is displayed Base Setting Ed Report Receive Other Express Report Configure Ga Express Report from Manager E Internet Mail Manager SNMP Manager TCP IP In Band Manager TCPAP Out of Band Popup Message T pd EN ke Plis bo a 2 AS e 43 44 4 Select Forward Manager then click OK to close the window Express Report Base Setting Select a report method and push Setting button OK to set the base setting of the method Forward Manager does nt need to set Cancel Internet Mail t Dial up Suppress Forward Manager Help ilek 5 On Base Setting window click OK to close the window 6 On Alert Manager click Setting menu Destination Setting 7 Select Express Report Service and click Modify ID Destination Setting Method Address A CH Express Report Express Report Add 1D s Express Report from Manager Express Rep
57. t Service HTTPS with an application form or a contract document enclosed with the product we first look at your application When our preparation of Opening is done Opening CD or Opening FD with Opening Key File is sent from Support Center Wait for a while after it follows a procedure for application 55 2 System Requirements Express Report Service HTTPS requires the following hardware and software 1 Hardware HTTPS Memory 20 0 MB or more Free hard disk drive space 100 MB or more twice as much as gathering log Forward Manager Memory 20 0 MB or more Agent side 100 0 MB or more Manager side Free hard disk drive space 100 MB or more twice as much as gathering log Agent side 100 MB or more Manager side 2 Software NEC ESMPRO Agent or NEC ESMPRO ServerAgentService in EXPRESSBUILDER which is packed with the computer NEC ESMPRO Agent or NEC ESMPRO ServerAgentService supported OS When used the Report Service forwarding Manager AlertManager Ver 4 18 or later is required This chapter explains installation of Express Report Service HTTPS 1 Installation Describes about installation procedure of Express Report Service HTTPS 2 Setting Utility Describes about setting of installed Express Report Service HTTPS 3 Report method setting Describes about report method setting of installed Express Report Service HTTPS 4 To stop Express Report Service
58. tTools section log gathering is executed concerning only the event defined in ToolYYY Concerning the events written in ToolYYY section log gathering is executed even if is defined in NoneTrouble section Configuration information file Configuration information report function To detect failure in advance this function permits you to gather and report regularly the server Configuration information and any of various logs Sending information is gathered in accordance with the following conditions lt Path EsmDir AlertMan Work WebReprt gt lt File name AMHTPHBI gt Configuration TimeOut xxxx Specifies a time out period sec MaxSize 0 Specifies an attachable maximal log size KB When 0 is specified unlimitedly possible Tools Command c xxx xxx xxx bat When blank is given the tool does not operate LogFile c xxx xxx xxx log Directory C xxx xxx Schedule ScheduleType every month Specify every month or every week ScheduleDay xx Schedule Time xx xx 1 In Configuration section specify parameters In Timeout specify number of seconds to stop collecting failure information In MaxSize specify maximal size of collecting failure information log count by KB In the case of 0 Timeout MaxSize is unlimited 2 In DefaultTools section specify log information for the case of not specifying indiv
59. tallation Describes about uninstallation procedure of Express Report Service 48 J Uninstallation Start uninstallation after the system starts completely If uninstallation is conducted right after the system startup it may fail Wait for a while and retry if the error message appears 1 Sign in Log on to the system with the built in administrator which has administrative privileges 2 Insert EXPRESSBUILDER into the Optical disk drive EXPRESSBUILDER Autorun Menu is automatically displayed by Autorun function Tips e f Autorun Menu does not launch double click YautorunYdispatcher_x64 exe from EXPRESSBUILDER 32bit dispatcher exe e On ServerCore environment following the instructions in the EXPRESSBUILDER Command Line Interface User s Guide start the setup program Name that support will be less modules ESMPRO_AMEXP After you start the setup program follow the instructions in step 5 or later 3 Click Applications EXPRESSBUILDER Instruction Manuals Versions Applications Files for Setup Maintenance Exit 49 4 Click Express Report Service and then Install EXPRESSBUILDER Applications GIHE h aligat ian Eg Ao cat ona Sereer Gord iprratdorn UE ilii k Epresa Report Servece Express Report erica HTTPS Expresa REL baH Sara ria Service REL Cer VA Exberkion RET ESBPR Mirage NEL Express site dgent Product Indo Gol bet lion UB Dt Uniwersal RAID IH ilii
60. tion After confirming the results of Test Report execute Opening report Besides if select Express Report Forward Manager Test results are not sent 15 Click Opening Report to confirm the execution Tips Opening report is operative after finishing Test Report Express Report Service is launched after Opening report 16 Click OK to close Express Report Forward Manager setting window 45 46 17 On Express Report Service Setting window click OK to close the window 18 On ID Setting window click Schedule to specify Retry setting Interval Expiration Time and Reporting Time Table Default value is set as every 5 minutes Retry for up to 72 hours after is operative at all hours This value is recommended Do not modify the default except for any necessary reason 19 When the specification is done click OK button to close Schedule window 20 Message box is displayed asking if the report method should be activated Click Yes Alert Manager Thereport method Express Report is disable It is necessary to enable the method SA Are you sure vou want bo enable the method Yes Mo If you click NO select Base Setting in Alert Manager Display Report property then activate change the color to green enable disable bitmap of Express Report from Manager in Report method list Now Express Report Forward Manager is operative In regard to the setting
61. tion to Agent Default value is set to 31136 Do not modify the default except for any necessary reason If you modify the value specify the same port number on Agent as well Express Report from Manager Base Setting dell Default Port Number 31136 efau nae Send Help Register the destination to the maintenance center First and select a report method and set Register Select a report method and set Base Setting m l Internet Mail Setting le Dial up 5 Enter the address of Support Center Click Register to start License Key reading tool License Key reading tool License Key must be READ if you use Forward Manager report Please push NEXT button to input the path of License Key ree 6 Setup Opening FD or Opening CD in an appropriate drive and click Next It starts to read Opening FD or Opening CD 7 Click Finish to terminate License Key reading tool 8 Select the report method Dial up on Express Report from Manager window and click Setting Express Report from Manager Dial up Setting window is displayed Express Report from Manager Dial up Setting One time notification of the alert Cancel Report Configure notification data transferred From the agent Help Phone Number Comment Primary 070 6562 3271 Test 1st Secondary Send to 41 9 Click Report Configure Report Condition Setting COM Port window
62. ts Therefore make sure to exclude them from block target of security software AMSADM EXE AMVMAIN EXE SMTP Authentication SMTP Authentications supported by Express Report Service are LOGIN PLAIN and CRAM MD5 ServerCore Operating suggestions On ServerCore following functions are not available Express Report Service Dial up Remote Access Service on Express Report Service Internet Mail Cluster configuration For a cluster configuration you cannot start the Alert Manager setting screen in standby Start the Alert Manager setting screen after switching to Active Display of Report Settings When installed on the same machine NEC ESMPRO Manager and NEC ESMPRO ServerAgentService Report Settings will be displayed only to the Start menu on NEC ESMPRO Manager 93 This chapter explains Express Report Service HTTPS 1 Introduction 2 System Requirements Describes about the need environment of Express Report Service HTTPS moves 94 Y Introduction Read this document so as to gain an adequate understanding of the contents The contents in this document are intended for users who fully understand features and operations of OS related to this utility If there is any unclear point see Windows online help This section explains necessary setup procedure to introduce Express Report Service HTTPS Make sure to read through it before you use Express Report Service HTTPS Registrat
63. tting Report Method OR Internet Mail Cancel If you selected Dial up you must set the destination in Address Base Setting dd Help 17 Click Address To Subject Express Alert Notification Encode Use Remote Access Service Enable Entries to Use User Mame exptest nefs nec co jp Test Mail Password 18 Confirm the destination and Encode As a destination the one specified on Opening FD or Opening CD is shown Do not modify it except for any necessary reason Default value of the encoding method is uuencode If you want to transmit the express reports using base64 method change the method to base64 19 Click Test Mail to confirm the execution 20 Click OK to close Express Report from Manager Internet Mail Setting window 21 Click OK on Express Report from Manager Setting window to close it 22 Go back to ID Setting and click Schedule button to specify Retry setting Interval Expiration Time and Reporting Time Table Default value is set as every 5 minutes Retry for up to 72 hours after is operative at all hours This value is recommended Do not modify the default except for any necessary reason When the specification is done click OK 23 Message box is displayed asking if the report method should be activated Click Yes Alert Manager 2 The report method Express Report from Manager is di
64. xx log Directory C xxx xxx 88 Specifies a time out period sec Specifies an attachable maximal log size KB When 0 is specified unlimitedly possible Used for events in which a command is undefined Log file name or folder Directory where the command is executed Specifies sources of exempt command execution event ID Specifies sources event ID for command execution Command is registerable from Tool001 to Tool999 1 2 3 In Configuration section specify parameters In Timeout specify number of seconds to stop collecting failure information In MaxSize specify maximal size of collecting failure information log count by KB 3 3 In the case of 0 Timeout MaxSize is unlimited In Default Tools section specify log information for the case of not specifying individual log commands In Command specify the absolute path of log command In Directory specify the absolute path where the log gathering command is executed In LogFile specify the absolute path When a folder is specified the files under it includes subfolders are collected In NoneTrouble section specify events that are not the targets for log gathering Specify the events as SourceNameXX EventIDXX 7 XX is any of the sequence number from 01 to 99 In SourceNameXX specify the source name of the target When
65. you sure you want to enable the method Mo If you click NO select Base Setting in Alert Manager Display Report property then activate change the color to green the bitmap switches valid invalid of Express Report Service in Report method list Now Express Report via E mail is operative In regard to the setting of Alert Reporting function refer to Agent Help and Alert Manager Help 3 2 Report setting Dial up Setting When you use Express Report Service via Dial up follow the instruction below described to configure Express Report Dial up Setting 1 Click Start menu Report Settings Alert Manager setting tool starts 2 Click Alert Manager Setting menu Base Setting Alert Manager File Edi View Tool Options Help Base Setting Destination Setting ies pei CPES 31 3 Select Express Report Service from Report method list in Report property then click Configure Base Setting Report Other Express Report Internet Mail Manager SHMP Manager TCP IP In B and Manager TCP IP Out of B and Pop up Message Print Report to Client D e A ae ab Y E Express Report Base Setting Select a report method and push Setting button O bo set the base setting of the method Forward Manager does nt need to set Cancel C Internet Mail Setting f Dial up Suppress Forward Manager Help Md

NEC Express5800/R110f-1E Installation Guide

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