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NEC Express5800/320Ma Installation & Configuration Guide

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1. 11 b Expand VTM Adapter 3 or VTM Adapter 4 and right click VTM Config c Click Set Primary Restart the system In Disk Management in the Remove Mirror box select and right click the system disk in I O enclosure 10 and click Remove Mirror When you receive a message asking Are you sure you want to remove the mirror Click Yes Revert the system disk in I O enclosure 10 to basic Boot the system again making sure I O enclosure 11 is still primary See step 3 In ftSMC add the physical disk in I O enclosure 10 to the RDR virtual disk NOTE For help with the steps you perform in Windows Disk Management see the Windows Disk Management help Using RDR to Mirror Dynamic Data Disks If your disks use volume mirroring you can set them up to use both RDR disk mirroring and volume mirroring to obtain striped mirrors RAID1 0 To do so perform the following steps which require you to convert each disk to basic use RDR to mirror the disk then convert the disk back to a dynamic disk By converting one disk at a time you can preserve the data on the disks and restore the volume mirroring 1 If necessary insert and latch the pair of disks that contain the mirrored data volumes As aprecaution back up the data on the disks NOTE This procedure does not require you to back up and restore the information from backup media Back up the information solely as a precaution From one of the disks in the pair remove th
2. Therefore note the following e Perform the reload procedure only if Express5800 320Ma software is corrupted e To replace the operating system or if your disks have lost Master Boot Record or partition information perform the IPL procedure which Chapter 2 Installing Express5800 320Ma System Software describes NOTE The reload procedure deletes previous versions of the files before installing the new ones In these instances the new files require approximately the same amount of disk space as the previous files e Make sure Windows Server 2003 is running properly e Make sure that the boot partition on the system disk is at least 6144 MB Performing the Reload Procedure 4 1 Reloading Express5800 320Ma Software e Make sure you have the following media available ExpressBuilder CD 1 of 2 ExpressBuilder CD 2 of 2 Backup media if you are performing a disaster recovery and can back up the system or have a backup from which you can restore data Reloading Express5800 320Ma Software 1 Do one of the following e Browse to a local network share that contains the contents of the Express5800 320Ma ExpressBuilder CD 1 of 2 Open the bin folder and double click Setup hta e Insert the Express5800 320Ma ExpressBuilder CD 1 of 2 into the CD ROM drive in the enclosure whose power button LED is green lit 2 The Express5800 320Ma software reload procedure automatically runs If the Express5800
3. use this file to analyze installation problems This information file is created in the following folder ProgramFiles Stratus CustomerService VersionReports The Post Installation Check tool which also runs after the IPL creates a file named Postcheck_yyyy_mm_dd_hh_mm txt in the ProgramFiles Stratus Customerservice Installcheck folder on the system drive In the file name yyyy_mm_dd_hh_mmindicates the year month date hour and minute when the file was created Express5800 320Ma Software Installation and Configuration Guide Mini Setup Worksheet The Post Installation Check tool verifies that Express5800 320Ma applications are properly installed Correct versions of drivers are properly installed The correct compiled Managed Object Format MOF files are present Express5800 320Ma services are installed and started except for services that run only at system startup Third party applications are properly installed Microsoft hotfixes are installed e The IPL procedure takes approximately two and one half hours to complete Mini Setup Worksheet Before you start the IPL or Mini Setup procedure record site specific information on the worksheet shown in Table 2 1 which lists the information requested by the IPL and Mini Setup prompts For more information about the settings listed in Table 2 1 see the Windows documentation Table 2 1 Mini Setup Worksheet sen einen Regional T
4. 320Ma system and procedures specific to Ethernet PCI adapters For information about general procedures for troubleshooting your system see its operation and maintenance guide These procedures include viewing messages in the event log and checking system inventory from the ftServer Management Console ftSMC for component status Troubleshoot Ethernet PCI adapters by e Checking the network cables e Checking the status LEDs on the system enclosure and PCI slot e Verifying link data rate and mode e Using the PROSet utility diagnostics For more information about troubleshooting Ethernet PCI adapters see the Express5800 320Ma PCI Adapter Guide Express5800 320Ma Software Installation and Configuration Guide Chapter 4 Performing the Reload Procedure For information about reloading system software on Express5800 320Ma systems see the following e Preparing to Reload Software on page 4 1 e Reloading Express5800 320Ma Software on page 4 2 NOTE Before proceeding check the information in the Release Notes Express5800 320Ma on the Express5800 320Ma ExpressBuilder CD 2 of 2 shipped with your system for updated information about the reload procedure Preparing to Reload Software If the system experiences a disaster that corrupts the software on an Express5800 320Ma system reload the software The reload procedure replaces all Express5800 320Ma software files It does not replace any operating system files
5. A 1 Connecting a UPS to the Express5800 320Ma System A 2 Configuring the UPS A 3 Express5800 320Ma Software Installation and Configuration Guide Contents Installing PCNS on the Express5800 320Ma System A 5 Configuring the PCNS User Interface A 6 Verifying the PCNS Installation A 7 Protecting Against Data Loss after a Medium Power Loss A 8 Index Index 1 Contents v Figures Figure 3 1 SNMP Service Properties Traps Tab 3 4 Figure 3 2 SNMP Service Properties Security Tab 3 5 Figure 3 3 Slot and Disk Numbering 3 10 vi Express5800 320Ma Software Installation and Configuration Guide Tables Table 1 1 Acronyms Used 1 2 Table 1 2 Documents Used During Installation and Configuration 1 3 Table 2 1 Mini Setup Worksheet 2 3 Table 6 1 BIOS File Names 6 5 Table 6 2 BMC Firmware File Names 6 8 Table A 1 Recommended UPS Shutdown Parameters A 4 Table A 2 Recommended UPS Shutdown Behavior Settings A 4 Tables vii Tables viii Express5800 320Ma Software Installation and Configuration Guide Preface Purpose of This Manual The Express5800 320Ma Software Installation and Configuration Guide documents how to install and configure Express5800 320Ma software Audience This manual is intended for system administrators who install and configure Express5800 320Ma software Notation Conventions This document uses the notation conventions described in this section Warnings Cautions and Notes Warnin
6. BIN BMC version number 6 8 Express5800 320Ma Software Installation and Configuration Guide Updating BMC Firmware To update BMC firmware Perform the following steps to ensure that your system contains the files necessary for updating the BMC firmware and to update the firmware 1 2 Copy the BMC firmware file for your system as specified in Table 6 2 and save it to the following folder ProgramFiles Stratus Firmware BMC Aria In ftSMC expand ftServer Drivers right click NEC Solutions America Inc IPMI Driver sraipmi and select Update Firmware Enter the path name and file name of the firmware file and click Finish to automatically update the primary and secondary BMCs The following message appears indicating that the system is starting to update the firmware The operation completed successfully Click OK in the message box It takes approximately five minutes to update each BMC J N CAUTION Do not perform any failovers or remove power from the system while the BMC firmware is being updated If you do the system may not recognize the BMC devices To verify that the firmware has been updated for each BMC search for two system event log entries number 4233 one for each BMC that indicate that the firmware burn succeeded You can also verify that ftSMC displays the new firmware version for the BMC 120 nodes NOTE If the BMC firmware update is unsuccessful you can perform this procedure aga
7. BMC device is earlier than the version you are installing m Update the BMC firmware To verify that BMC devices are online 1 3 In ftServer Management Console ftSMC expand ftServer Local ftServer I O Enclosures and then I O Enclosure 10 Click the BMC 120 node In the details pane verify that the value next to State State iS Duplex Do not update the firmware if the value is Simplex Repeat steps 1 and 2 but expand I O Enclosure 11 instead To verify BMC firmware version numbers 1 In ftSMC expand ftServer Local ftServer I O Enclosures and then I O Enclosure 10 Click BMC 120 Examine the value next to the Op State Reason property If the value is Primary the BMC in I O enclosure 10 is online and primary Go to step 3 Otherwise expand I O Enclosure 11 and repeat step 2 In the details pane of the primary BMC node note the value next to FwVersion and following Runtime This values indicates the version number of the current BMC firmware Compare the version number of the current BMC firmware to the version number of the file you are upgrading to Make sure that you are installing a newer version of the firmware Table 6 2 describes the location of the file on the CD and the format of the file name Table 6 2 BMC Firmware File Names Platform BMC File Name and Location on CD BMC Version Number Express5800 320Ma_ FIRMWARE BMC Aria n n n represents the G94300SRABMC n n n
8. Config 4 verify that the value of the OpState State property is Online If the state is Fw Update or FW Update Complete do not continue with the remaining steps in this procedure For information about autoburn which automatically burns the firmware to the VTMs see Enabling and Disabling Autoburn to VTMs on page 6 3 4 Right click VTM Config 3 or VTM Config 4 and click Update Firmware In the Update Firmware on VTM Config n dialog box click Browse and navigate to the folder in which you saved the V7Mn nnn cab file typically ProgramFiles Stratus Firmware VTM 6 In the Open dialog box double click V7Mn nnn cab 7 Click Finish in the Update Firmware on VTM Config n dialog box The following message appears indicating that the firmware update is beginning The operation completed successfully Click OK in the message box 8 In ftSMC monitor the value of the OpState State property as it transitions to the following values 6 2 Express5800 320Ma Software Installation and Configuration Guide Updating VTM Firmware e FW Update e Firmware Update Complete e Primary Of Secondary NOTE After the firmware is updated the VTM is rebooted Rebooting the VTM may take several minutes during which time the Update Firmware action is not available on the context menu for either of the VTMs When the reboot is complete the value of the OpState State property is Primary Of Secondary 9 When the value of t
9. Finish If you restart the system at this prompt the installation will not complete properly 2 Be sure to install the third party software as NEC Solutions America Inc does not support Express5800 320Ma systems that lack this software 7 6 Express5800 320Ma Software Installation and Configuration Guide Verifying That the Software Upgraded Successfully 5 When the Installation Completed dialog box appears click Restart Restarting the system activates some of the newly upgraded drivers for Express5800 320Ma systems You cannot use ftSMC until the system is restarted After the system has restarted log on The Express5800 320Ma Post Installation Check window appears for several minutes Wait until the Post Installation Check Tool finishes gathering and verifying the information If the Installation Completed dialog box lists warnings or errors click View Log To find the event that generated the warning or error search for the word failed in the log When you have resolved the errors click Restart in the Installation Completed dialog box Verifying That the Software Upgraded Successfully After you upgrade the post installation verification tool runs to make sure that the upgrade was successful and that the system is restored to full operation The post installation verification tool creates a file named Postcheck_yyyy_mm_dd_hh_mm ixt in the ProgramFiles Stratus Customerservice Installcheck folder on the system
10. N NEC ExpressBuilder CD 2 of 2 2 6 network adapters duplex mode 3 14 link speed 3 14 teams creating 3 15 IP addresses 3 17 network drives upgrading from 7 2 Index 2 Express5800 320Ma Software Installation and Configuration Guide Index networking settings of Mini Setup program 2 5 NICs See network adapters and Ethernet adapters NTFS file systems 3 2 P password Administrator account 2 4 Post Installation Check Tool 2 11 Post Installation Check tool 2 2 2 11 Postcheck_yyyy_mm_dd_hh_mm txt file 2 2 post IPL procedure checklist 2 9 completing 2 10 power connections between UPS and Express5800 320Ma systems A 2 power loss protecting against A 1 protecting against data loss A 8 PowerChute Network Shutdown PCNS configuring A 6 downloading A 5 installing A 5 powering up server systems 2 6 powering up Express5800 320Ma systems 4 2 7 5 PowerPath installation 2 11 product key Windows setting of Mini Setup program 2 4 Q QLogic Fibre Channel drivers installing for U525 and U526 Optical Fibre Channel PCI Adapters 2 11 R RDR disk mirroring 3 8 mirroring basic disks 3 8 regional settings of Mini Setup program 2 3 reinstalling Windows Server 2003 2 2 Reload procedure 4 1 remote management installation RMI procedure 5 1 S shutdown parameters UPS A 3 SNMP Agent 3 2 SNMP MIB file 3 6 speeds configuring network adapters 3 14 Sra_ftserver mib file 3 6 system
11. Programs or Add Remove Programs 3 In the Add Remove Programs dialog box click the appropriate icon e ftServer Management Console removes ftSMC e Java 2 Runtime Environment Standard Edition x x removes JRE 4 Express5800 320Ma Model Help and ManualsClick Change or Change Remove 5 When the software asks if you want to remove the program or documentation click OK Performing the Remote Management Installation Procedure 5 3 Removing Programs and Documentation 5 4 Express5800 320Ma Software Installation and Configuration Guide Chapter 6 Updating Firmware For information about updating firmware see the following e Preparing to Update Firmware on page 6 1 e Updating VTM Firmware on page 6 1 e Updating the BIOS on page 6 4 e Updating BMC Firmware on page 6 8 Preparing to Update Firmware Before you update firmware on your system observe the following e In ftServer Management Console ftSMC make sure that all CPU and I O elements on the system are functional e In general update system components in the following order 1 Virtual Technician Module VTM firmware if the system contains VTMs 2 BIOS If the BIOS is corrupted contact NEC Technical Support 3 BMC firmware 4 Express5800 320Ma software Updating VTM Firmware Not all systems contain VTMs To determine whether the system has VTMs double click ftServer Management Tools expand ftServer for the system then expand ftServe
12. Stratus Firmware BIOS Double click the BIOS file for your platform see Table 6 1 for the file names Click Finish in the Update Firmware on CPU Enclosure 0 dialog box The following message appears indicating that the system is starting to update the firmware The operation completed successfully Click OK in the message box InftSMC monitor the value of the OpState State property as it transitions to the following values e Firmware Update e Firmware Update Complete Two or three minutes are required to complete the firmware update J CAUTION Never interrupt a BIOS firmware update in progress for example by removing power from the CPU enclosure Doing so can result in a corrupted BIOS that cannot be recovered and may require replacement of the CPU enclosure NOTE The screen goes blank for approximately one second During this period certain devices such as keyboard mouse and a USB floppy drive are temporarily unavailable After the devices return to service you may need to restart any application that was using the floppy drive during the BIOS update 12 Restart the CPU enclosure Right click the CPU enclosure whose firmware you just updated and click Initiate Jumpswitch 6 6 Express5800 320Ma Software Installation and Configuration Guide Updating the BIOS 16 The following message appears indicating that the system is transferring processing to the CPU enclosure whose f
13. drive In the file name yyyy_mm_dd_hh_mmindicates the year month date hour and minute when the file was created The post installation verification tool verifies that Applications for Express5800 320Ma systems are properly installed Correct versions of drivers for Express5800 320Ma systems are properly installed The correct compiled ftServer Managed Object Format MOF files are present Services for Express5800 320Ma systems are installed and started except for services that run only at system startup Third party applications were installed during the upgrade The system contains the required Microsoft updates hotfixes Upgrading Express5800 320Ma Software 7 7 Completing the Upgrade Completing the Upgrade 1 The Express5800 320Ma Software upgrade installs a new video driver Use the Display Properties tool to change the screen resolution to a setting appropriate for you 2 Relatch all disks In ftSMC or your disk management tool verify that the status of all disks is Healthy e f you have been using RDR to mirror disks the mirror of the system disk automatically synchronizes with the system disk e f you are using a disk management tool to mirror disk volumes mirror the partner of the system disk to the upgraded system disk as described in the documentation for your disk management tool NOTE After you perform this step you can never reboot the original Express5800 320Ma Software System release f
14. execute correctly 2 Connect a monitor and keyboard to the system either directly or through a keyboard video mouse switch 3 Make sure that the hard disk on which you want to install Express5800 320Ma is inserted in one of the following locations In a rack mountable system in the bottom most slot in the top enclosure In a pedestal system in the right most slot in the enclosure on the left 4 Unlatch all other disks After the IPL you insert and mirror the disks Performing the IPL Procedure 1 If the system is powered on remove power before starting the IPL To remove power from the system shut down Windows 2 If any storage enclosures are connected to the system disconnect them 3 Turn on power to the system a Verify that the system power cords are plugged into live AC power outlets If the system is connected to power distribution units PDUs make sure that the PDUs are plugged into live AC power outlets and are turned on b Turn on power to the monitor c Turn on system power Press the power button on the enclosure whose power button LED is green lit 4 Insert the NEC ExpressBuilder CD 1 of 2 in the CD ROM drive of the enclosure whose power button LED is green lit 2 6 Express5800 320Ma Software Installation and Configuration Guide Performing the IPL Procedure 5 Disable boot monitoring and optionally Option ROM for PCI slots a When the system is booting and the progress b
15. is configured with its default security settings a message box with the following message is displayed the first time you attempt to configure your UPS with PowerChute software Content from the Web site listed below is being blocked by the Internet Explorer Enhanced Security Configuration http xxxX XXX XXX XXX If you trust this Web site you can lower security settings for the site by adding it to the Trusted sites zone In this message Xxx xxx xxx xxx is the IP address of either the PCNS user interface Web page or the UPS management card Web page Click Accept to add this address to Trusted Sites Make sure that Active scripting for Trusted Sites is set to either Enable the default or Prompt If Active scripting is set to Prompt allow scripting when prompted If you close the message box without adding the IP address to Trusted Sites you will be unable to configure the UPS 4 If prompted for a password supply a valid password for the UPS In the left column of the Network Management Card page click the name of the UPS In the left column click Configuration 7 On the Configuration page use the settings in Table A 1 for the shutdown parameters Click Apply after you modify the settings Connecting a UPS to an Express5800 320Ma System A 3 Configuring the UPS Table A 1 Recommended UPS Shutdown Parameters Recommended Parameter Setting Return Battery The minimum battery capacity before 0 Capaci
16. second disk the one designated as the mirror has no partitions and that both of the disks you are pairing e Have the same capacity or if they have different capacities that you add the disk with the smaller capacity to the virtual disk before you add the disk with the larger capacity e Are basic disks not dynamic If the disks have been configured as dynamic disks see Converting a Dynamic Disk to a Basic Disk on page 3 10 Using RDR to Mirror Dynamic System Disks on page 3 11 or Using RDR to Mirror Dynamic Data Disks on page 3 12 2 Insert and latch disks in corresponding slots in each enclosure of the system See Figure 3 3 3 Start ftServer Management Console ftSMC Double click ftServer Management Tools on the Windows desktop 4 In ftSMC select the target disk in I O enclosure 10 For example expand ftServer I O Enclosures I O Enclosure 10 Storage Enclosure 40 Slot 1 and then click Disk 0 5 Right click the target disk and click Add Physical Disk To RDR Virtual Disk 6 In the Device Configuration Change message box click Yes Repeat steps 4 6 on the corresponding disk in I O enclosure 11 For example expand ftServer I O Enclosures I O Enclosure 11 Storage Enclosure 40 Slot 1 and then click Disk 1 8 Allow time for the two disks to synchronize 3 8 Express5800 320Ma Software Installation and Configuration Guide Mirroring Disks e While the disks are resynch
17. series system software IPL dialog box accept the default setting Run the Initial Program Load for Express5800 320Ma software Release 4 1 x x and click Next NOTES 1 The dialog box advises you to disable boot monitoring If you already disabled boot monitoring as described in step 5 you do not need to do so again 2 The Open a session in the Windows Preinstallation Environment option opens a WinPE command shell Installing Express5800 320Ma System Software 2 7 Performing the IPL Procedure 9 10 11 14 15 3 Do not use a customized CD except with the supervision of the NEC Technical Support Follow the prompts to specify the size of the partition that you want the IPL to create Specify a value within the range of the minimum and maximum allowed partition sizes for your disk as shown in the dialog box NOTE If you plan to use a disk management tool to configure the system disk as a dynamic disk ensure that the partition size that you create now is the size that you want To extend the partition size after the disk becomes dynamic you may need to purchase and use a third party tool Follow the prompts to complete the preinstallation steps of the IPL If Windows Setup displays the message The Setup script file does not contain a valid Product ID click OK Then in the Your Product Key dialog box enter the product key you specified in Table 2 1 and click Next Inthe Preinstallation Compl
18. the PCNS user interface click Connected Servers e f the Connected Servers page appears with the correct server domain name and IP address the installation was successful e Ifthe Connected Servers page does not appear or if the System Problem Report page appears check the communications between the UPS and all of the servers to which it supplies power Consult your network administrator and see the APC documentation that was shipped with your system Connecting a UPS to an Express5800 320Ma System A 7 Protecting Against Data Loss after a Medium Power Loss Protecting Against Data Loss after a Medium Power Loss J N CAUTION If the system is connected to a UPS and the UPS briefly loses power and shuts down the system do not push the power button on the Express5800 320Ma system to restart it Allow the UPS to restart the system as configured The UPS automatically restarts the system when power is restored after a power loss Otherwise the system may fail to boot and if it does fail you will need to reinstall the operating system or you may lose data If you push the power button when power is restored after a power loss you may need to reinstall the operating system if the boot disks are in internal If the UPS has shut down the system but the UPS has not removed power because power was only briefly lost the UPS eventually attempts to restart the system by turning off power to the system and then turning power on If
19. update the BIOS Perform the following steps to remove a single CPU element from service and update its BIOS then bring the disabled CPU element online and enable the system to update the other CPU element 1 Copy the BIOS firmware file for your system as specified in Table 6 1 and save it to the following folder ProgramFiles Stratus Firmware BlOS ftServer 2 On the desktop double click ftServer Management Tools 3 Expand ftServer for the system you are updating typically ftServer Local 4 Expand ftServer CPU Enclosures if necessary to show the list of CPU enclosures which represent CPU elements 5 For each ftServer CPU Enclosure node make sure that the value of Op State State in the details pane is Duplex Do not update the BIOS if the value is Simplex 6 Right click CPU Enclosure 0 and click Initiate Bringdown Click Yes when a message asks whether you are sure you want to shut down the device The following message appears indicating that the system is taking the enclosure offline The operation completed successfully Updating Firmware 6 5 Updating the BIOS Click OK in the message box ftSMC reports the state of the CPU Enclosure as Removed from Service Right click the same CPU enclosure and click Update Firmware In the Update Firmware on CPU Enclosure 0 dialog box click Browse and navigate to the folder in which you saved the firmware file typically in a folder under ProgramFiles
20. you have rebooted the system the UPS interrupts the boot process when it turns off power to the system This power on power off sequence can corrupt the boot disk When the UPS turns power back on the system attempts to boot from the partner boot disk but because the partner boot disk has an earlier time stamp than the boot disk used in the first attempt the system fails the boot attempt The system then attempts to boot from the original boot disk but this attempt fails if the boot disk was corrupted by the earlier power on power off sequence If this series of events occurs you need to reinstall the operating system or restart the system from a backup system disk You may lose data if the boot disks are in external and internal contains data disks with mirrored volumes If a power failure occurs the volumes will not be synchronized If the system brings into operation the disks that contain stale data the stale data on the disks is restored and any data received after the loss of power is lost A 8 Express5800 320Ma Software Installation and Configuration Guide A acronyms 1 2 Administrator account password setting in Mini Setup program 2 4 Adobe Reader upgrading 7 6 American Power Conversion See APC APC UPS models A 1 ASN 6 2 autoburn enabling for VTM firmware 6 3 basic disks converting to dynamic 3 10 BIOS changing settings 2 7 updating 6 4 version number 6 4 BMC firmware updating 6 8 version num
21. you insert the CD on the Windows task bar click Start and then Run Substituting the drive letter of your CD ROM drive for D type the following command D bin setup hta 3 Follow the prompts to run the Express5800 320Ma software RMI Readiness Test which determines whether your system has the necessary conditions for installing remote management software for Express5800 320Ma systems If the system passes the test go to step 4 If the system fails the test click View Log on the Readiness Test Failed dialog box to examine the results of the test Then perform the necessary tasks to correct the situation and run the Express5800 320Ma Software RMI Readiness Test again 4 When the Readiness Test Passed dialog box appears follow the prompts to install remote management software for Express5800 320Ma systems You can accept the default settings for any third party software installed Installing Documentation for Express5800 320Ma Systems The installation lets you install model specific versions of the documentation on a PC Before you install the documentation make sure that e You have the ExpressBuilder CD 2 of 2 for Express5800 320Ma systems available e The system disk has approximately 60 MB of space available for each documentation set e Microsoft Internet Explorer is the default browser and both JavaScript and cookie support are enabled in the browser 5 2 Express5800 320Ma Software Installation and Configuration G
22. 00 320Ma system documentation 7 2 Express5800 320Ma System Software backing out of an upgrade 7 8 components 7 2 procedures Reload 4 1 Upgrade 7 1 reinstalling 4 1 upgrading 7 1 7 2 F firmware BMC update 6 8 updating 6 1 VTM 3 6 autoburn 6 3 update 6 2 ftServer Management Console See ftSMC ftServer SNMP Agent 3 2 ftServer Software Availability Manager SAM upgrading 7 2 ftSMC 2 2 mirroring dynamic data disks 3 12 mirroring dynamic system disks 3 11 mirroring internal disks 3 9 removing from a remote PC 5 3 starting 3 8 upgrading 7 2 Initial Program Load IPL procedure CDs required 2 6 checklist 2 5 disk states during 2 6 media required 2 6 Open a session in the Windows Preinstallation Environment option 2 7 post IPL procedure 2 9 preparing for 2 5 Start Express5800 320Ma System Software IPL dialog box 2 7 system disk location 2 6 time to complete 2 5 installation Express5800 320Ma system software 2 1 installation CD 5 2 removing 5 3 installation information file 2 2 installing Java 2 Runtime Environment 2 10 System Software 7 2 IP addresses 3 17 Ethernet PCI adapter team 3 17 A 5 UPS management card A 5 J Java 2 Runtime Environment See JRE JRE 2 10 7 2 7 6 L licensing mode settings of Mini Setup program 2 4 M MIB files Express5800 320Ma system 3 2 3 6 Microsoft EULA 2 10 Mini Setup program 2 9 mirroring internal disks with RDR 3 8
23. 320Ma Technical Provides technical reference information for Reference Guide Express5800 320Ma systems Network Management Card Installation A document available from American Power Conversion Manual APC that describes how to set up the UPS Overview of Software Installation Upgrade and Configuration 1 3 Installation Related Documents 1 4 Express5800 320Ma Software Installation and Configuration Guide Chapter 2 Installing Express5800 320Ma System Software If the operating system has been installed by the manufacturer a Microsoft Certificate of Authenticity is placed on the system equipment label at the rear of the system In this case supply the information in Table 2 1 and perform only the procedure described in The Post IPL Procedure on page 2 9 If the operating system has not been installed by the manufacturer review the information in Overview of the IPL and Post IPL Procedures on page 2 2 and IPL Considerations on page 2 2 supply the information in Table 2 1 and perform the procedure described in Performing the IPL Procedure on page 2 6 followed by the post IPL procedure NOTES 1 The IPL procedure allows you to perform a single IPL and then duplicate the system disk for bulk deployment If you are using a duplicate system disk perform only the post IPL procedure described in The Post IPL Procedure on page 2 9 2 Software installation services are available Contact N
24. 320Ma software reload procedure does not automatically run when you insert the CD on the Windows task bar click Start and then Run Substituting the drive letter of your CD ROM drive for D type the following command D bin setup hta NOTES 1 If at any point during the reload procedure a dialog box appears with the message The Target file exists and is newer than the source Click Continue 2 During the reload procedure the Progress dialog boxes may obscure other dialog boxes If the reload procedure appears stalled move the Progress dialog box and check for a message box that requires you to click OK 3 Follow the prompts to run the reload readiness test which determines whether your system has the necessary conditions for reinstalling Express5800 320Ma software If the system passes the test go to step 4 4 2 Express5800 320Ma Software Installation and Configuration Guide Reloading Express5800 320Ma Software If the system fails the test click View Log on the Reload Readiness Test Failed dialog box to examine the results of the test Then perform the necessary tasks to correct the situation and run the reload readiness test again e lf the log indicates that you must stop the Microsoft Management Console MMC close all instances of MMC including ftServer Management Console ftSMC sessions and remote MMC sessions e Ifthe BMC or Virtual Technician Module VTM firmware or the BIOS test failed upgrade the BI
25. Click No each time it appears 4 Messages indicating that drivers are not signed may appear one or more times when NEC Solutions America Inc PCI adapter drivers are installed In each case in response to the query Do you want to continue the installation click Continue 3 Follow the prompts to run the Express5800 320Ma Upgrade Readiness Test which determines whether your system has the necessary hardware firmware and operating system software to install the upgraded version of Express5800 320Ma software If the system passes the test go to step 4 If the system fails the test click View Log on the Readiness Test Failed dialog box to examine the results of the test Then perform the necessary tasks to correct the situation and run the Express5800 320Ma Upgrade Readiness Test again e lf the log indicates that you must stop the Microsoft Management Console MMC close all instances of MMC including ftSMC sessions and remote MMC sessions e f the BMC or VTM firmware or the BIOS test failed upgrade the BIOS or firmware See Chapter 6 Updating Firmware for details 4 When the Readiness Test Passed dialog box appears follow the prompts to upgrade Express5800 320Ma and to remove and install third party software You can accept the default settings for any third party software installed during the upgrade NOTES 1 If a Setup Complete dialog box appears click No will restart my computer later and then click
26. EC Technical Support for details Installing Express5800 320Ma System Software 2 1 Overview of the IPL and Post IPL Procedures Overview of the IPL and Post IPL Procedures The IPL procedure installs the following Microsoft Windows Server 2003 On Express5800 320Ma systems Windows Server 2003 Enterprise Edition and Service Pack 1 is installed and supported Express5800 320Ma including ftServer drivers ftServer Manager and Express5800 320Ma Software Availability Manager SAM Java Runtime Environment JRE for using the Virtual Technician Module VTM console Operating system files that are customized for the systems System documentation IPL Considerations 2 2 Neither the IPL procedure nor the post IPL procedure mirrors the system disk To achieve fault tolerance mirror it after the installation See the Express5800 320Ma Software Installation and Configuration Guide for instructions Do not attempt to use your Windows Server CD alone to install or reinstall Windows Server Instead use the NEC ExpressBuilder CD 1 of 2 to perform the IPL procedure The NEC ExpressBuilder CD 1 of 2 contains customized drivers that are necessary to run an Express5800 320Ma system properly The Post Installation Check which runs after the IPL automatically creates a file named Versiondate plt date represents the file creation time and date that contains information about the files that were installed NEC Technical Support can
27. Enclosures I O Enclosure 10 b Click VTM Adapter 3 or VTM Adapter 4 In the details pane make sure the value next to OpState Stateis Duplex LY Stop any virus checking software 1 Clear application and system event logs letting Windows save the logs so that they contain only new events related to the upgrade To open Event Viewer and clear the logs click Start point to Control Panel and Administrative Tools and click Event Viewer Right click each listed log file and click Clear all Events Upgrading Express5800 320Ma Software 7 3 Breaking the Mirror of the System Volume Checklist Performing the Express5800 320Ma Upgrade 1 Make sure you have the following media available e ExpressBuilder CD 1 of 2 e ExpressBuilder CD 2 of 2 1 Upgrade the system software and documentation See Performing the Express5800 320Ma Software Upgrade on page 7 5 1 Verify that the software upgraded successfully See Verifying That the Software Upgraded Successfully on page 7 7 T Complete the upgrade See Completing the Upgrade on page 7 8 NOTE If you view disks with a disk management tool during the upgrade procedure disk slot assignments sometimes appear to change This occurs because the disk management tools assign volume names based on the order in which disks are inserted Therefore if you remove a disk and then reinstall it later in the upgrade procedure it may not have the same slot assignment a
28. Express5800 320Ma Software Installation and Configuration Guide NEC Solutions America Inc NROO2w Notice The information contained in this document is subject to change without notice UNLESS EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT SIGNED BY AN AUTHORIZED REPRESENTATIVE OF NEC NEC MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND WITH RESPECT TO THE INFORMATION CONTAINED HEREIN INCLUDING WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PURPOSE NEC assumes no responsibility or obligation of any kind for any errors contained herein or in connection with the furnishing performance or use of this document Software described in NEC a is the property of NEC and or its licensees b is furnished only under license and c may be copied or used only as expressly permitted under the terms of the license NEC documentation describes all supported features of the user interfaces and the application programming interfaces API developed by NEC and or its licensees Any undocumented features of these interfaces are intended solely for use by NEC personnel and are subject to change without warning This document is protected by copyright All rights are reserved No part of this document may be copied reproduced or translated either mechanically or electronically without the prior written consent of NEC Solutions America Inc The NEC Solutions America Inc logo Express5800 320Ma and the Express5800 320Ma logo are trademarks of
29. I Agree to accept the licensing agreement Click Next to accept the default installation directory On the Choose Install Type page click Typical Install On the Initial Configuration page enter the IP address of the UPS management card that is attached to the UPS in the Management Card IP field Accept the default port configurations 80 for the Management Card Port and 3052 for the PowerChute HTTP Port Click Next On the Security Configuration page enter the administrator user name password and authentication phrase that match the settings on the UPS management card If you have not changed the default settings in the UPS management card click Next Otherwise enter the correct information Wait while the software registers with the UPS management card If you see a message that the UPS communicated successfully click Next Connecting a UPS to an Express5800 320Ma System A 5 Configuring the PCNS User Interface 11 12 13 14 15 16 If you see an error message you can continue the installation but you must enter the server IP address manually in the UPS management card In the View Release Notes message box click Yes to view the release notes Otherwise click No Click Finished to complete the installation Insert the Express5800 320Ma CD in the CD ROM drive The Express5800 320Ma installation program typically starts to gather information about the system automatically and then displays a Readin
30. Ma systems support VLAN connections only over teams To assign an IP address to a network adapter team 1 Click Start point to Control Panel and then double click Network Connections 2 In the Network Connections control panel right click the appropriate Team n icon and then click Properties 3 In the Team Properties dialog box click Internet Protocol TCP IP under Components checked are used by this connection and then click Properties 4 In the Internet Protocol TCP IP Properties dialog box select Obtain an IP address automatically or Use the following IP address If you select Use the following IP address enter the IP address subnet mask and default gateway Consult your network administrator for all TCP IP property settings NOTE Make sure the TCP IP property settings match the configuration of the network to which the Ethernet adapter Configuring Software 3 17 Configuring Teams of Network Adapters is connected Select Obtain an IP address automatically only if the network supports it 5 Click OK to accept the changes 6 Inthe Team Properties dialog box click Close to process the new TCP IP settings and to close the dialog box 7 Restart the PROSet utility and verify that the new IP address appears in the Team Configuration tab for the team Troubleshooting Network Adapters 3 18 To troubleshoot Ethernet PCI adapters you can perform general troubleshooting procedures for the Express5800
31. NEC Solutions America Inc ActiveService Network is a trademark of Stratus Technologies Bermuda Ltd All other trademarks and trade names are the property of their respective owners Manual Name Express5800 320Ma Software Installation and Configuration Guide Part Number NROO2w Express5800 320Ma Software Release Number 4 1 0 Publication Date January 2006 NEC Solutions America Inc 10850 Gold Center Drive Suite 200 Rancho Cordova CA 95670 2006 NEC Solutions America Inc All rights reserved Contents Preface ix 1 Overview of Software Installation Upgrade and Configuration 1 1 Acronyms 1 2 Installation Related Documents 1 3 2 Installing Express5800 320Ma System Software 2 1 Overview of the IPL and Post IPL Procedures 2 2 IPL Considerations 2 2 Mini Setup Worksheet 2 3 Performing the IPL Procedure 2 5 Preparing for the IPL Procedure 2 6 Performing the IPL Procedure 2 6 The Post IPL Procedure 2 9 Responding to Mini Setup Prompts 2 9 Completing the Post IPL Procedure 2 10 3 Configuring Software 3 1 Overview Configuring Software 3 1 Extending the Microsoft SNMP Agent 3 2 Configuring the SNMP Agent 3 3 Loading the SNMP MIB File 3 6 Ensuring That VTMs Use Up to Date Firmware 3 6 Mirroring Disks 3 7 Using RDR to Mirror Disks in Internal Storage 3 8 Mirroring Schemes for Internal Disks 3 9 Converting a Dynamic Disk to a Basic Disk 3 10 Using RDR to Mirror Dynamic System Disks 3 11 Using
32. OS or firmware See Chapter 6 Updating Firmware for details 4 When the Readiness Test Passed dialog box appears follow the prompts to reload Express5800 320Ma software 5 When the Installation Completed dialog box appears do one of the following e lf the Installation Completed dialog box does not list any warnings or errors click Restart e Ifthe Installation Completed dialog box lists warnings or errors click View Log If the log does not list any WSH warnings or errors click Restart Ifthe log lists any Windows Scripting Host WSH warnings or errors click Exit in the Installation Completed dialog box and then check the application event log to find the specific error To open Event Viewer and clear the logs click Start point to Control Panel and Administrative Tools and double click Event Viewer After you resolve any errors restart the system Restarting the system activates some of the replaced drivers 6 After the system has restarted log on The Express5800 320Ma Post Installation Check window appears for several minutes Wait until it completes Performing the Reload Procedure 4 3 Reloading Express5800 320Ma Software 4 4 Express5800 320Ma Software Installation and Configuration Guide Chapter 5 Performing the Remote Management Installation Procedure For information about installing remote management software for Express5800 320Ma systems on a PC see the following e Overview
33. RDR to Mirror Dynamic Data Disks 3 12 Creating a Spare Bootable Hard Disk 3 13 Booting from a Spare Bootable Hard Disk 3 13 Contents Contents iv Configuring Teams of Network Adapters 3 14 Configuring Link Speed and Duplex Mode 3 14 Creating Network Adapter Teams 3 15 Verifying the Network Adapter Team Configuration 3 17 Assigning an IP Address to a Network Adapter Team 3 17 Troubleshooting Network Adapters 3 18 4 Performing the Reload Procedure 4 1 Preparing to Reload Software 4 1 Reloading Express5800 320Ma Software 4 2 5 Performing the Remote Management Installation Procedure 5 1 Overview of the Remote Management Installation Procedure 5 1 Performing the RMI Procedure 5 1 Installing Documentation for Express5800 320Ma Systems 5 2 Removing Programs and Documentation 5 3 6 Updating Firmware 6 1 Preparing to Update Firmware 6 1 Updating VTM Firmware 6 1 Enabling and Disabling Autoburn to VTMs 6 3 Updating the BIOS 6 4 Updating BMC Firmware 6 8 7 Upgrading Express5800 320Ma Software 7 1 Preparing for Upgrading Systems Over the Network 7 2 Overview of the Upgrade Procedure 7 2 Breaking the Mirror of the System Volume 7 4 Performing the Express5800 320Ma Software Upgrade 7 5 Verifying That the Software Upgraded Successfully 7 7 Completing the Upgrade 7 8 Backing Out of the Upgrade 7 8 Appendix A Connecting a UPS to an Express5800 320Ma System A 1 Overview of Connecting a UPS to an Express5800 320Ma System
34. Run as to perform this procedure 2 When you break a mirrored volume the two volume copies that made up the mirrored volume become two independent simple volumes These volumes are no longer fault tolerant Performing the Express5800 320Ma Software Upgrade 1 Do one of the following e Browse to a local network share that contains the contents of the Express5800 320Ma ExpressBuilder CD 1 of 2 Open the bin folder and double click Setup hta e Insert the Express5800 320Ma ExpressBuilder CD 1 of 2 into the CD ROM drive that is located in the enclosure whose power button LED is green lit 2 Express5800 320Ma Software Upgrade automatically runs If Express5800 320Ma Upgrade does not automatically run when you insert the CD on the Windows task bar click Start and then Run Substituting the drive letter of your CD ROM drive for D type the following command D bin setup hta NOTES 1 If at any point during the upgrade procedure a dialog box appears with the message The Target file exists and is newer than the source Click Yes 2 During the upgrade procedure the Progress dialog boxes may obscure other dialog boxes If the upgrade procedure appears stalled move the dialog box and Upgrading Express5800 320Ma Software 7 5 Performing the Express5800 320Ma Software Upgrade check for a message box that requires you to click OK 3 You may encounter the System Settings Change dialog box during an upgrade
35. SMC to the value on the CD ROM label 2 If the version number specified on the CD ROM label is more recent than the version number on the VTMs update the system disk and VTMs with the firmware on the CD ROM as described in Updating VTM Firmware on page 6 1 3 6 Express5800 320Ma Software Installation and Configuration Guide Mirroring Disks Mirroring Disks For optimal performance use Rapid Disk Resync RDR disk mirroring as described in Using RDR to Mirror Disks in Internal Storage on page 3 8 to configure and create managed disks in the internal storage enclosure RDR disk mirroring is supported only on internal disks With RDR disk mirroring you mirror pairs of physical disks to create virtual disks Each pair of mirrored disks constitutes one virtual disk The data on one disk is replicated in full on the corresponding disk RDR disk mirroring does not create volumes RDR offers faster resynchronization of mirrored disks than other mirroring methods after transient failures or when a single disk is briefly removed from service If you configure RDR disk mirroring you can leave disks as basic volumes or you can use a disk management tool to create striped volumes which provides RAID1 0 NOTES 1 If you use a disk management tool to mirror disks make sure neither disk is a plex of an RDR virtual disk 2 Do not partner RDR and non RDR system disks in a mirror Otherwise the disks will fully resynchroni
36. Verify the installation as described in Verifying the PCNS Installation on page A 7 Connecting a UPS to the Express5800 320Ma System A 2 1 Ore rN Onthe Express5800 320Ma system verify that the operating system is shut down and then power down the system Plug the UPS input power cord into an AC receptacle connected to utility power Connect an Ethernet cable to the UPS Ethernet port Turn on the UPS by pressing the ON switch Connect the A side power cords from one or more Express5800 320Ma systems directly to the UPS or connect the A side power distribution unit PDU to the UPS NOTES 1 APC Smart UPS models support a single Express5800 320Ma system APC Symmetra models support multiple Express5800 320Ma systems 2 Forinformation about connecting systems or PDUs to the UPS see the Express5800 320Ma Installation Guide Express5800 320Ma Software Installation and Configuration Guide Configuring the UPS Configuring the UPS 1 Turn on power to the Express5800 320Ma system and log on to the Windows Administrator account Verify that the UPS and its management card have been assigned an IP address and that an Ethernet cable is connected to the UPS and to your LAN For more information see the Network Management Card Installation and Quick Start Manual from APC In a Web browser enter http and the IP address of the UPS for example http XXX XXX XXX If Internet Explorer
37. ace xi Preface xii Express5800 320Ma Software Installation and Configuration Guide Chapter 1 Overview of Software Installation Upgrade and Configuration Before you install configure or upgrade your system see the following information e Acronyms on page 1 2 e Installation Related Documents on page 1 3 For information about installing configuring and upgrading Express5800 320Ma software see the following e Chapter 2 Installing Express5800 320Ma System Software e Chapter 3 Configuring Software e Chapter 4 Performing the Reload Procedure e Chapter 5 Performing the Remote Management Installation Procedure e Chapter 6 Updating Firmware e Chapter 7 Upgrading Express5800 320Ma Software e Appendix A Connecting a UPS to an Express5800 320Ma System Overview of Software Installation Upgrade and Configuration 1 1 Acronyms Acronyms Table 1 1 lists the acronyms used to describe tasks for installing configuring and upgrading Express5800 320Ma system software Table 1 1 Acronyms Used Re tea rine aon Rap Peon askin 1 2 Express5800 320Ma Software Installation and Configuration Guide Installation Related Documents Installation Related Documents Table 1 2 lists documents that you may need while you install and configure Express5800 320Ma software You can use a Web browser to read these documents from the Express5800 320Ma ExpressBu
38. appears click Apply PROSet binds the specified adapters into teams This operation takes at least one minute per team to complete PROSet closes after processing is complete Do not abort the operation until it has completed Otherwise you must repeat the procedure 3 16 Express5800 320Ma Software Installation and Configuration Guide Configuring Teams of Network Adapters Verifying the Network Adapter Team Configuration 1 Restart the PROSet utility and verify that e The teams have been created correctly e All adapters in each team have the same Ethernet address e An IP address has been assigned to the team If the team has an IP address the procedure is complete Close PROSet If the team does not have an IP address assign it one as described in Assigning an IP Address to a Network Adapter Team on page 3 17 After a team is created individual adapters in the team no longer have an IP address 2 In ftServer Management Console ftSMC select each Network Port you teamed and in the details pane verify that the value next to OpState Stateis Duplexed If not you may need to wait a few seconds for the information to be updated Assigning an IP Address to a Network Adapter Team If you plan to configure any teams as members of a Virtual LAN VLAN do so before you assign IP addresses to the teams For VLAN information see the Express5800 320Ma PCI Adapter Guide and the PROSet online Help NOTE Express5800 320
39. ar has started to fill press F2 to enter the BIOS Setup program An Entering Setup message appears but several minutes may elapse before the BIOS Setup program runs Use the RIGHT ARROW key to select the Advanced tab To disable boot monitoring use the DOWN ARROW key to select Monitoring Configuration Press ENTER Use the DOWN ARROW key to select OS Boot Monitoring Use the PLUS SIGN key to change the value to Disabled Press ESC If the system contains any PCI adapters that contain option ROMs the system boots faster if you disable Option ROM for the PCI slots that contain the adapters To disable Option ROM select Monitoring Configuration on the Advanced tab Select each slot that contains an adapter and use the PLUS SIGN key to change the values to Disabled Press F10 In the Setup Confirmation dialog box select Yes and press ENTER to save the new settings and exit from the BIOS Setup program The system reboots after you exit from the BIOS Setup program NOTE Disabling boot monitoring prevents several unnecessary restarts of the system during the IPL process Make sure theNEC ExpressBuilder CD 1 of 2 is inserted in the CD ROM drive whose power button LED is green lit During the next few minutes the following normally appear e Amessage Initial Program Load e A Windows XP splash screen e A black screen then a blue screen with no text e A Fault Tolerant Server splash screen In the Start Express5800
40. are bootable hard disk in a safe place Insert another disk in the same slot and mirror the system disk as described in Using RDR to Mirror Disks in Internal Storage on page 3 8 Leave this disk in the system Related Topic Booting from a Spare Bootable Hard Disk on page 3 13 Booting from a Spare Bootable Hard Disk 1 2 3 Remove power from the system Remove the two copies of the system disk Insert the spare disk and restart the system Configuring Software 3 13 Configuring Teams of Network Adapters Configuring Teams of Network Adapters Configure teams of Ethernet network adapters to increase the redundancy and capacity of a network connection Before you configure the teams attach the network adapters to the network NOTE Express Teams are not supported in Express5800 320Ma systems Create only Advanced Networking Service Teams in PROSet Checklist Configuring Ethernet Teams m m m m For all adapters you plan to add to a team make sure that the values for the Advanced Settings in PROSet are identical Configure the link speed and duplex mode on adapters connected to networks running at 10 or 100 Mbps See Configuring Link Speed and Duplex Mode on page 3 14 Create fault tolerant teams of Ethernet adapters See Creating Network Adapter Teams on page 3 15 Verify that the teams are correctly configured See Verifying the Network Adapter Team Configuration
41. as a precaution Make sure that I O enclosure 10 is primary Open ftServer Management Console ftSMC expand ftServer I O Enclosures I O Enclosure 10 and examine the Opstate Reason property If the value is Primary go to step 4 If the value is Secondary do the following a In ftSMC expand VTM Adapter 3 or VTM Adapter 4 and right click VTM Config b Click Set Primary Open Disk Management Right click My Computer and click Manage Then expand Computer Management and Storage and click Disk Management 5 Make sure that both system disks are active and mirrored 6 In the Remove Mirror dialog box select and right click the system disk in I O enclosure 11 and click Remove Mirror When you receive a message asking Are you sure you want to remove the mirror Click Yes 7 Revert the system disk in I O enclosure 11 to basic In ftSMC add the physical disk in I O enclosure 11 to an RDR virtual disk See Using RDR to Mirror Disks in Internal Storage on page 3 8 In your disk management tool convert the disk in I O enclosure 11 to a dynamic disk and add the disk to the volume mirror that contains the system disk See the online Help for your disk management tool Wait for the disks to resynchronize before continuing Configuring Software 3 11 Mirroring Disks 10 11 12 13 14 15 Make I O enclosure 11 the primary enclosure a In ftSMC expand ftServer I O Enclosures and I O Enclosure
42. ber 6 8 boot monitoring disabling 2 7 enabling 2 7 C checklists BIOS update 6 4 BMC firmware update 6 8 installing a UPS A 2 IPL procedure 2 5 post IPL procedure 2 9 System Software configuration 3 2 upgrade 7 3 7 4 VTM firmware update 6 2 configuration Ethernet PCI adapter teams 3 14 Express5800 320Ma Series System Index Software 3 1 UPS A 3 D date and time settings of Mini Setup program 2 4 disaster recovery reloading Express5800 320Ma Series System Software 4 1 disk drives location during IPL 2 6 states during IPL 2 6 disk partitions during IPL 2 8 disk space requirements during IPL 2 6 Express5800 320Ma Series System Software reload 4 1 disks converting basic and dynamic 3 10 mirroring with RDR 3 8 documentation Express5800 320Ma Series system 7 2 documentation Express5800 320Ma system installing on remote PCs 5 2 removing 5 3 documentation system 2 2 duplex mode network adapters 3 14 dynamic disks 3 10 data mirroring 3 12 system mirroring 3 11 E EMC PowerPath installation 2 11 enterprise management console 3 6 Ethernet PCI adapters assigning an IP address to a team 3 17 Index 1 Index duplex mode 3 14 link speed 3 14 teams creating 3 15 IP addresses 3 17 A 5 troubleshooting 3 18 Express5800 320Ma installing 5 2 Express5800 320Ma EULA 2 10 Express5800 320Ma Series System Software IPL procedure 2 5 post IPL procedure 2 9 Express58
43. ck Apply 7 On the Configure Events page click the button next to Communication Lost while On Battery in the Shutdown System column 8 On the Configure Shutdown page click the box next to Yes want to shutdown the system to select it 9 Next to Shutdown the system only when the event has lasted this long type 10 Click Apply 10 Optionally configure other responses to other events You can specify whether to e Log selected events in the event log e Notify a user when selected events occur e Run a command file when selected events occur e Shut down the system when selected events occur 11 On the Configure Events page in the menu on the left click Configure Shutdown 12 On the Configure Shutdown page select the Turn off the UPS after the shutdown finishes check box Click Apply Verifying the PCNS Installation 1 Click Start point to Programs click PowerChute Network Shutdown and then click User Interface 2 Log on to the user interface 3 In the left column click UPS Information and then click the name of the UPS for example APC UPS to open the management card Web page e f another Web browser opens with the management card Web page minimize the new browser and go to step 4 e Ifthe attempt to connect to the management card Web page fails you must resolve the network connectivity issue Consult your network administrator and see the APC documentation that was shipped with your system 4 From
44. disk booting from spare disk 3 13 creating a spare disk 3 13 dynamic mirroring with RDR 3 11 system documentation 2 2 T Teaming Wizard of PROSet 3 15 teams Ethernet assigning IP addresses 3 17 configuration 3 17 creation 3 15 third party software during a System Software installation 2 10 third party software during an Express5800 320Ma System Software installation 7 6 troubleshooting Ethernet PCI adapters 3 18 U upgrades Express5800 320Ma System Software 7 1 7 5 backing out 7 8 checklists 7 3 7 4 documentation 7 5 from network drives 7 2 overview 7 2 UPS A 1 configuring A 3 connecting to A 3 connecting to system A 2 management card IP address A 5 Network Management Card page A 3 overview A 1 shutdown parameters A 3 user name setting of Mini Setup program 2 3 Index 3 Index V Versiondate plt file 2 2 virtual disks creating 3 9 Virtual Technician Module See VTM firmware VTM firmware 3 6 update 6 1 6 4 version number 6 2 W Welcome to the Windows Setup Wizard 2 9 Welcome to Windows Logon dialog box 2 10 Windows Server 2003 CD 2 6 reinstalling 2 2 Windows Setup dialog box 2 8 workgroup or computer domain settings of Mini Setup program 2 5 Index 4 Express5800 320Ma Software Installation and Configuration Guide
45. e Disk 2 2 IdentifyActive False A oi a oe ii 2 Modelame 513160023 F Disk 0 2 ProductRevisionLevel 3 00 L slot 2 2 SerialNumber SMT F o pka WP ObjectName Harddisk1 S Slot 3 Capacity 160041885 Disk 2 lt 2 pathCount 1 BMC 120 DevicePath 1 10 17 170 Sensors QD devicePathid 10 40 2 1 Converting a Dynamic Disk to a Basic Disk JA CAUTION Converting a dynamic disk to a basic disk removes all data from the disk So that you can recover the data back it up before you convert the disk to a basic disk 1 Open Disk Management Right click My Computer and click Manage Then expand Computer Management and Storage and click Disk Management In the lower portion of the details pane right click the icon of the target disk 3 Select Convert to Basic Disk 3 10 Express5800 320Ma Software Installation and Configuration Guide Mirroring Disks 4 If necessary recover the information from backup media Using RDR to Mirror Dynamic System Disks If your system contains VTMs you can convert system disks that are dynamic to disks that are mirrored with RDR and that are also dynamic To use RDR to mirror dynamic system disks Ts If necessary insert and latch the pair of disks that contain the mirrored system volumes and boot the system As aprecaution back up the disks NOTE This procedure does not require you to back up and restore the information from backup media Back up the information solely
46. e able to keep the system running In ftServer Management Console ftSMC make sure that you can view the system you want to update Verify the BIOS version numbers Make sure that the installed BIOS is earlier than the version to which you are upgrading Ensure that your system contains the files necessary for updating the BIOS by copying the BIOS files to a hard disk on the system Update the BIOS NOTE Application performance may be negatively impacted while the disabled CPU element synchronizes its BIOS with that on the updated CPU element 6 4 Express5800 320Ma Software Installation and Configuration Guide Updating the BIOS To verify the BIOS version numbers 1 On the desktop double click ftServer Management Tools 2 Expand ftServer for the system you are updating typically ftServer Local then expand ftServer CPU Enclosures and click CPU Enclosure 0 3 Inthe details pane note the value next to BIOS Version For example BIOS Version Express5800 320Ma BIOS Version 1 0 088 indicates a 1 0 088 version of the BIOS 4 Click CPU Enclosure 1 or CPU Enclosure 2 Note the value next to BIOS Version Compare the current BIOS version to the version of the file you are upgrading to Table 6 1 BIOS File Names Platform BIOS File Name and Location on CD BIOS Version Number Express5800 320Ma_ FIRMWARE BIOS ftServer G94300BIO n n nnn represents the S n n nnn ROM BIOS version number To
47. e mirrors from the mirrored volumes See Breaking the Mirror of the System Volume on page 7 4 Revert this disk to basic In ftServer Management Console ftSMC add this physical disk to an RDR virtual disk See Using RDR to Mirror Disks in Internal Storage on page 3 8 3 12 Express5800 320Ma Software Installation and Configuration Guide Mirroring Disks In your disk management tool convert this disk to a dynamic disk and add the volumes to the volume mirrors See the online Help for your disk management tool Wait for the disks to resynchronize before continuing When the volume mirrors are synchronized on the other disk of the pair remove the volumes from the mirrored volume 7 Revert this disk to basic 8 In ftSMC add this physical disk to the RDR virtual disk See Using RDR to Mirror Disks in Internal Storage on page 3 8 Creating a Spare Bootable Hard Disk 1 Immediately after the upgrade mirror the system disk as described in Using RDR to Mirror Disks in Internal Storage on page 3 8 After the disks have synchronized deport the disk that is the mirror of the system disk To deport the disk open ftServer Management Console ftSMC right click the disk you want to deport and click Deport Physical Disk from RDR Virtual Disk For more information see the Help for ftSMC Physically remove the mirrored system disk from the system Label and store this disk which is now the sp
48. eaming Wizard select the teaming method you want to use for example Adapter Fault Tolerance and then click Next Configuring Software 3 15 Configuring Teams of Network Adapters NOTE See the Intel R PROSet Help for more information about the teaming methods In particular if you are choosing Static Link Aggregation observe the NOTE For this type of team you must add the adapter to the team with link down 4 Inthe next dialog box select the adapters for the team A check mark next to an adapter indicates the adapter will be made a member of the team Click the check boxes next to the adapters to select or deselect them Make sure that you create teams that contain adapters located in different CPU I O enclosures One way to determine where adapters are located is to use the Identify Adapter utility in PROSet to flash the LED on each adapter In PROSet click the adapter click the Identify Adapter button on the General tab and follow the instructions on the Identify Adapter message box NOTES 1 If you add additional adapters to a team later the system will briefly lose network connectivity To avoid this network interruption configure a larger team now 2 Ifateam contains a U574 Dual Port Fiber Gigabit Ethernet Adapter the only supported configuration is teaming it with other U574 PCI adapters 5 Click Next and then click Finish 6 When the Intel R PROSet for Wired connections dialog box re
49. em Installing Express5800 320Ma System Software 2 9 The Post IPL Procedure has restarted This is normal behavior while the virtual mouse and keyboard are found by the operating system as new hardware Responsiveness returns after a short period of time Completing the Post IPL Procedure 1 When the Welcome to Windows dialog box appears press CTRL ALT DELETE 2 Log on by using the Administrator account and password you entered during Mini Setup and click OK 3 Two separate end user licensing agreements EULAs appear a Select the appropriate language for the Express5800 320Ma EULA If you display the EULA review it and then click Close Click accept the terms of the license agreement if you agree to the terms and then click Continue b Select whether you want to display the Microsoft Quick Fix Engineering EULA Addendum If you display the EULA review it and then click Close Click I accept the terms of the license agreement if you agree to the terms and then click Continue 4 The installation programs for third party software run Be sure to install the following software as NEC Solutions America Inc does not support systems that lack this software e When the Java Runtime Environment Wizard starts follow the prompts to install JRE accept the license agreement and the default settings in the remaining dialog boxes The JRE Setup dialog box may become partially obscured by the progress bars Click the dia
50. ess Test dialog box Click Cancel On the Windows task bar click Start and then Run Substituting the drive letter of your CD ROM drive for E type the following command E PCNS_Support PCNS_INSTALL BAT Click OK Enable the Do not turn off system power after a Windows system shutdown has occurred setting a On the Windows task bar click Start and then Run b To start the Group Policy editor type the following command gpedit msc c Click OK d Expand Local Computer Policy Computer Configuration and Administrative Templates and then click System e Inthe details pane right click Do not turn off system power after a Windows system shutdown has occurred Click Properties f On the Setting tab click Enabled to select it and then click OK Configuring the PCNS User Interface 1 Click Start point to Programs click PowerChute Network Shutdown and then click User Interface Log on to the user interface by entering the user name and password that you used in step 9 of the preceding procedure 3 Click Configure Events 4 On the Configure Events page click the button next to UPS On Battery in the Shutdown System column On the Configure Shutdown page select the Yes want to shutdown the system check box A 6 Express5800 320Ma Software Installation and Configuration Guide Verifying the PCNS Installation 6 Next to Shutdown the system only when the event has lasted this long type 120 Cli
51. eted dialog box click Restart NOTE If the system is left unattended for an extended period of time after this point an Unlock Computer dialog box may prompt you to log in You do not need to provide a password to log in and continue the installation process For the next few minutes Windows Setup copies files and starts installation of Windows updates hotfixes restarting the computer at several points When the Windows Server Post Setup Security Updates dialog box appears configure the system to download but not automatically install hotfixes Use the following guidelines to install the hotfixes e You can install Microsoft hotfixes that are released in a Security Bulletin as a group of security related hotfixes e Obtain validation from NEC Solutions America Inc before you install other types of hotfixes such as Microsoft patches that fix a particular problem See the Express5800 320Ma ActiveService Network Configuration Guide for more information about installing hotfixes Follow the instructions in the Windows Setup Completed dialog box 2 8 Express5800 320Ma Software Installation and Configuration Guide The Post IPL Procedure 16 A few minutes may pass before the system restarts and the post IPL procedure starts The Post IPL Procedure Perform the post IPL procedure if Windows and Express5800 320Ma were preinstalled on your system or if you have just performed the IPL procedure Checklist Perfor
52. ettings For security reasons click the Accept SNMP packets from these hosts option see Figure 3 2 Below the Accept SNMP packets from these hosts option click Add In the SNMP Service Configuration dialog box type the host name IP address or IPX address of any additional computers that will be allowed access to MIB variables Click Add Typically you add the computers and backup computers that run the enterprise management console 10 Repeat step 8 for any additional computers that need MIB access 3 4 Express5800 320Ma Software Installation and Configuration Guide Extending the Microsoft SNMP Agent Figure 3 2 SNMP Service Properties Security Tab SNMP Service Properties Local Computer 29 x General Log On Recovery Dependencies Agent Traps Security Accepted community names Communit Rights public READ ONLY Add Edit Remove C Accept SNMP packets from any host Accept SNMP packets from these hosts Management Console Cancel Apply 11 Click OK Configuring Software 3 5 Ensuring That VTMs Use Up to Date Firmware Loading the SNMP MIB File To load the Sra_ftserver mib file into your enterprise management console follow the instructions for loading MIB files in the documentation for your enterprise management console You can obtain the Sra_ftserver mib file from e The ProgramFiles stratus MIB directory on an Express5800 320Ma s
53. f the ExpressBuilder CD 2 of 2 to the new folder Overview of the Upgrade Procedure The upgrade procedure removes the installed release of the Express5800 320Ma software and installs a newer release NOTE During the upgrade which takes approximately 25 minutes applications that depend on Microsoft Management Console MMC are not available The upgrade procedure installs the following Express5800 320Ma software including drivers ftServer Manager ftServer Management Console ftSMC and Express5800 320Ma Software Availability Manager SAM PowerChute Network Shutdown PCNS support utility if the computer is running PCNS PCNS is software for using an uninterruptible power supply UPS with Express5800 320Ma systems Java 2 Runtime Environment JRE for using the Virtual Technician Module VTM console Adobe Reader NOTE JRE and Adobe Reader are installed only if the latest supported releases are not already installed on the system Operating system files that are customized for Express5800 320Ma systems Express5800 320Ma documentation 7 2 Express5800 320Ma Software Installation and Configuration Guide Overview of the Upgrade Procedure Checklist Preparing for an Express5800 320Ma Upgrade d Install Windows Server 2003 Service Pack 1 SP1 The Express5800 320Ma Upgrade Readiness Test for the upgrade procedure checks to make sure that SP1 is installed and the upgrade cannot proceed if SP1 is not in
54. ge 3 12 Mirroring Schemes for Internal Disks On the front of an Express5800 320Ma system disk slots are identified by the numbers 1 2 and 3 and in ftServer Management Console ftSMC these slots are represented by Slot 1 Slot 2 and Slot 3 nodes Software assigns the numbers 0 1 and 2 to the disks in these slots So for example the disk in slot 1 is displayed as Disk 0 under a Slot 1 node The RDR virtual disk numbering follows the slot numbering not the disk numbering in ftSMC So Disk 0 which is in slot 1 is assigned to RDR Virtual Disk 1 Configuring Software 3 9 Mirroring Disks Figure 3 3 shows a representation of the disk slots in the system specifying the slot number the device IDs of the disk and the virtual disk to which software assigns the physical disk when you use RDR to mirror the disks When you use RDR to mirror disks in these systems software pairs the disks as shown by the lines in Figure 3 3 If you use a disk management tool to create volumes use this same scheme to mirror the volumes on the disks Figure 3 3 shows the disk numbers and their corresponding slot numbers and the device ID for slot 2 in I O element 10 and for disk 1 in slot 2 of I O element 10 Figure 3 3 Slot and Disk Numbering PCI Slot Info 11 A Storage Enclosure 40 Slot 1 Disk 1 J Disk i ka l BD devicePathid 10 40 2 Dike 2p State State Online i Slot 3 Yop State Reason Non
55. gs cautions and notes provide special information and have the following meanings A WARNING A warning indicates a situation where failure to take or avoid a specified action could cause bodily harm or loss of life CAUTION A caution indicates a situation where failure to take or avoid a specified action could damage a hardware device program system or data NOTE A note provides important information about the operation of an Express5800 320Ma system Preface ix Preface Typographical Conventions The following typographical conventions are used in Express5800 320Ma documents e The bold font emphasizes words in text or indicates text that you type the name of a screen object or the name of a programming element For example Before handling or replacing a system component make sure that you are properly grounded by using a grounded wrist strap In the System Properties dialog box click the Hardware tab Call the RegisterDeviceNotification function e The italic font introduces new terms and indicates programming and command line arguments that the user defines For example Many hardware components are customer replaceable units CRUs which can be replaced on site by system administrators with minimal training or tools copy filename filename2 Pass a pointer for the NotificationFilter parameter e The monospace font indicates sample program code and output including message text For exam
56. he OpState State property is Primary the firmware update process updates the second VTM To monitor the progress of the firmware update of the second VTM select it in ft SMC Enabling and Disabling Autoburn to VTMs Autoburn ensures that the firmware on the VTM is the same revision as that of the file on the system disk After the CD ROM copies the VTM firmware to the system disk the system automatically burns the firmware if you reboot the system or if certain events occur to the VTM that cause it to change its state a rare occurrence Autoburn does not occur if you download the firmware file However if you manually update the firmware on the VTMs autoburn ensures that the VTMs stay at that revision until you burn another revision or use the CD ROM to copy the firmware to the disk By default autoburn is enabled Updating Firmware 6 3 Updating the BIOS To enable or disable autoburn 1 In ftServer Management Console ftSMC expand ftServer Local ftServer I O Enclosures and I O Enclosure 10 Expand VTM Adapter 3 or VTM Adapter 4 and then click VTM Config 3 or VTM Config 4 3 Right click VTM Config 3 or VTM Config 4 and click Properties 4 Next to Autoburn select Enable or Disable Updating the BIOS Checklist Updating the BIOS J N CAUTION Make sure that the system is running in duplex mode During the firmware update you must disable each CPU element The remaining element must b
57. he first Customize button changes general settings settings such as location or language the appearance of dates time numbers and currency and the input locale the keyboard s input language The second Customize button changes only the input locale User name A user name is the name of the person who is User name and performing the installation organization An organization an optional field is the Organization organization to which a copy of Windows is licensed Installing Express5800 320Ma System Software 2 3 Mini Setup Worksheet Table 2 1 Mini Setup Worksheet Continued sein einen Microsoft If Windows Server 2003 was installed by the Product key product key manufacturer you do not need a product key The product key is located on the Windows Server 2003 CD case or on the cover of Windows Server 2003 documentation Licensing Windows Server 2003 supports two licensing Check one mode modes per seat and per server If you choose Per server each concurrent Per server connection to the server requires a separate Default value Client Access License If you select this mode you can change the mode to the Per Device or Per User mode later If you choose Per Device or Per User each Per Device or Per User computer that accesses the server requires a separate Client Access License If you select this mode you cannot change the mode to the per server mode later System name A system na
58. his setting turns the UPS back on when the utility power is restored A 4 Express5800 320Ma Software Installation and Configuration Guide Installing PCNS on the Express5800 320Ma System Installing PCNS on the Express5800 320Ma System 1 oN OH e To ensure that PowerChute Network Shutdown PCNS registers the correct LAN connection that is the one that is registered with the UPS do the following a Click Start point to Control Panel and click Network Connections b In the menu bar click Advanced and then click Advanced Settings c Using the arrow buttons move the LAN connection that will be registered with the UPS to the top of the list Click OK Download PCNS from the APC Web site a Go to the www apcc com Web site b Click Support and then click Software and Firmware c Under Filter by select PowerChute Network Shutdown and then click Free Download d Download PowerChute Network Shutdown v2 x x for Windows XP 2000 NT NOTE If your system is running the Japanese version of the Windows Server operating system you cannot install the English version of the PCNS Release 2 2 1 software You must install the Japanese version of the PCNS software You are prompted to register before you can download the software When the download is complete start the installation program by double clicking the icon for the file you downloaded in step 2 When the About screen appears click Next Click
59. ilder CD 2 of 2 The documents are installed from the Express5800 320Ma ExpressBuilder CD 2 of 2 as described by the following e On Express5800 320Ma systems by the IPL procedure e Onremote management systems by the RMI procedure Table 1 2 Documents Used During Installation and Configuration Ce Express5800 320Ma Virtual Technician Explains how to configure and use a VTM console to Module User s Guide remotely control monitor and troubleshoot an Express5800 320Ma system Release Notes Express5800 320Ma Provides information about a specific release of Express5800 320Ma software related hardware and documentation updates and errata Express5800 320Ma Software Availability Explains how to configure and use the Manager User s Guide Express5800 320Ma Software Availability Manager software Express5800 320Ma System Describes how to administer and troubleshoot Administrator s Guide Express5800 320Ma systems Explains how to configure and use the ftServer Management Console ftSMC Express5800 320Ma PCI Adapter Guide Describes the PCI adapters that Express5800 320Ma systems support Express5800 320Ma Site Planning Guide Describes how to prepare a site for the installation of Express5800 320Ma systems Express5800 320Ma Installation Guide Describes how to install Express5800 320Ma Express5800 320Ma Operation and Explains how to operate troubleshoot and service Maintenance Guide Express5800 320Ma Express5800
60. in as long as you do not remove the CPU I O enclosure from the system If you have removed the enclosure you cannot update the BMC firmware yourself Contact the NEC Technical Support for assistance Updating Firmware 6 9 Updating BMC Firmware 6 10 Express5800 320Ma Software Installation and Configuration Guide Chapter 7 Upgrading Express5800 320Ma Software For information about upgrading Express5800 320Ma software see the following e Preparing for Upgrading Systems Over the Network on page 7 2 e Overview of the Upgrade Procedure on page 7 2 e Breaking the Mirror of the System Volume on page 7 4 e Performing the Express5800 320Ma Software Upgrade on page 7 5 e Verifying That the Software Upgraded Successfully on page 7 7 e Completing the Upgrade on page 7 8 e Backing Out of the Upgrade on page 7 8 NOTE Be sure to install Windows Server 2003 Service Pack 1 SP1 before you upgrade to Express5800 320Ma Software Release 4 1 Upgrading Express5800 320Ma Software 7 1 Preparing for Upgrading Systems Over the Network Preparing for Upgrading Systems Over the Network To enable administrators to upgrade Express5800 320Ma over your local network do the following 1 On a network share create a folder and copy the contents of the Express5800 320Ma ExpressBuilder CD 1 of 2 to the folder In the same folder create a folder named ECLSRE and copy the contents o
61. irmware you have updated The operation completed successfully Click OK in the message box In ftSMC monitor the value of the OpState State property as it transitions to the following values e Diagnostics e Initializing e Simplex The system supplies power to the CPU enclosure or element runs diagnostics on it and synchronizes its CPU with the online CPU It then turns off power to the other CPU enclosure or enclosures Right click an offline ftServer CPU Enclosure node for example CPU Enclosure 1 or CPU Enclosure 2 and click InitiateBringup The following message appears indicating that the system is starting to bring the enclosure or element online The operation completed successfully Click OK in the message box In ftSMC monitor the value of the OpState State property as it transitions to the following values e Diagnostics e Firmware Update e Diagnostics e Initializing e Duplex The system turns on power to the CPU enclosure or element runs diagnostics on it and updates the BIOS if it is different from the online CPU The system then runs diagnostics on the enclosure again and resynchronizes this CPU Check that the firmware version for the BIOS shows the new version number Updating Firmware 6 7 Updating BMC Firmware Updating BMC Firmware Checklist Updating BMC Firmware M1 Verify that both BMC devices are online d Verify the BMC firmware version numbers Make sure that the version on the
62. log box to bring it forward CAUTION If the Setup Complete dialog box for any third party software appears click No I will restart my computer later and then click Finish If you restart the system now the installation does not complete properly 5 When Setup displays the IPL Completed dialog box click Restart 6 Restore the default BIOS settings to enable boot monitoring and optionally to enable Option ROM on the PCI slots While the system is booting press F2 to enter the BIOS Setup program In the BIOS Setup program press F9 to restore the default settings then press F10 to exit from the BIOS Setup program You must enable boot monitoring to maintain fault tolerance 2 10 Express5800 320Ma Software Installation and Configuration Guide The Post IPL Procedure 11 J CAUTION If you do not enable boot monitoring after you perform the IPL fault tolerance of the system is compromised Express5800 320MaAfter the system has restarted log on again The Post Installation Check window appears for several minutes The Post Installation Check Tool dialog box appears and automatically runs This tool verifies that the upgrade was successful and that the system is restored to full operation Click Exit to dismiss the Post Installation Check Tool dialog box See IPL Considerations on page 2 2 for a description of the file created by the Post Installation Check tool The message box Has the NEC ExpressClus
63. me is a unique computer name that System name and differs from other computer workgroup or administrator domain names on your network Mini Setup password suggests a system name but you can change the name Ask your network administrator for name recommendations An administrator password is the password for Administrator password the Administrator account that Windows automatically creates during installation It is the logon password for the user whose logon name is Administrator Record this password Date and time Use this dialog box to set the date time and time N A settings zone 2 4 Express5800 320Ma Software Installation and Configuration Guide Performing the IPL Procedure Table 2 1 Mini Setup Worksheet Continued sot einen Networking If you have a simple peer to peer network you Check one settings may want to click Typical settings To configure advanced network options or add more services during Mini Setup click Custom Typical settings settings If you click Custom settings another dialog box prompts you for more information Custom settings Note To join a domain first set your networking settings appropriately Ask your network administrator for the correct networking settings Workgroup or You must join either a workgroup or a domain Workgroup or domain computer domain A workgroup is one or more computers with the same workgroup name To join a workgroup provide a new workgroup
64. ming the Post IPL Procedure C1 If you have not already done so complete the Mini Setup Worksheet See Mini Setup Worksheet on page 2 3 LY Respond to Mini Setup prompts See Responding to Mini Setup Prompts on page 2 9 1 Complete the post IPL procedure See Completing the Post IPL Procedure on page 2 10 NOTE Before proceeding check for the latest information about your system and Express5800 320Ma in the Release Notes Express5800 320Ma on the NEC ExpressBuilder CD 2 of 2 shipped with your system Responding to Mini Setup Prompts 1 If you have just performed the IPL procedure go to step 2 Otherwise a Insert the disk that contains the boot partition in the following location In a rack mountable system in the bottom most slot in the top enclosure In a pedestal system in the enclosure on the left in its right most slot b Turn on the system if you have not already done so See Performing the IPL Procedure on page 2 6 2 If the Welcome to the Windows Setup Wizard starts respond to the Mini Setup prompts If prompted by Mini Setup enter the license key again You are not prompted for the license key if Windows was installed by the manufacturer Use the information you provided in Table 2 1 to respond to these prompts When Mini Setup is finished the system reboots NOTE If your system contains VTMs the mouse and keyboard may appear unresponsive at some point after the syst
65. name or use the workgroup name that Windows suggests during Mini Setup A domain is a group of computers that are part of a network are managed by a domain controller and share a common directory database Joining a domain requires a computer account in the domain you want to join To join a domain during Mini Setup provide the name of an existing domain your user name and your password Performing the IPL Procedure The IPL procedure takes approximately two and one half 2 5 hours System configuration procedures take additional time See the Express5800 320Ma Software Installation and Configuration Guide for information about these configuration procedures Checklist The IPL Procedure L Prepare for the IPL procedure as described in Preparing for the IPL Procedure on page 2 6 1 Perform the IPL procedure as described in Performing the IPL Procedure on page 2 6 Installing Express5800 320Ma System Software 2 5 Performing the IPL Procedure Preparing for the IPL Procedure 1 Make sure you have the following media e NEC ExpressBuilder CD 1 of 2 e NEC ExpressBuilder CD 2 of 2 e One of the following For an Express5800 320Ma system Microsoft Windows Server 2003 Enterprise Edition CD with Service Pack 1 NOTE If you are supplying your own Windows Server 2003 CD make sure it contains only one operating system If the CD contains more than one operating system the IPL procedure does not
66. of the Remote Management Installation Procedure on page 5 1 e Performing the RMI Procedure on page 5 1 e Installing Documentation for Express5800 320Ma Systems on page 5 2 e Removing Programs and Documentation on page 5 3 Overview of the Remote Management Installation Procedure The remote management installation RMI procedure installs ftServer Management Console ftSMC and the Java 2 Runtime Environment JRE on a PC that is running Windows 2000 any type Windows Server 2003 or Windows XP JRE is used by the Virtual Technician Module VTM console ftSMC and VTM enables you to monitor and manage Express5800 320Ma systems from your PC For information about these tools see the following e The Express5800 320Ma Virtual Technician Module User s Guide or the online Help for the VTM console e The Express5800 320Ma System Administrator s Guide and the online Help for ftSMC Performing the RMI Procedure 1 Do one of the following e Browse to a local network share that contains the contents of the Express5800 320Ma ExpressBuilder CD 1 of 2 Open the bin folder and double click Setup hta e Insert the Express5800 320Ma ExpressBuilder CD 1 of 2 into the CD ROM drive Performing the Remote Management Installation Procedure 5 1 Installing Documentation for Express5800 320Ma Systems 2 Express5800 320Ma software RMI automatically runs If Express5800 320Ma software RMI does not automatically run when
67. on page 3 17 Assign an IP address to the team See Assigning an IP Address to a Network Adapter Team on page 3 17 If necessary see Troubleshooting Network Adapters on page 3 18 For more information about teaming Ethernet PCI adapters see the Express5800 320Ma PCI Adapter Guide Configuring Link Speed and Duplex Mode By default network adapters are configured to autonegotiate the best speed for the connection On a network that operates at 10 or 100 megabits per second Mbps automatic settings can result in unreliable connections and inaccurate reporting of link activity and duplex mode For reliable operation configure the link speed and duplex mode for U575 Dual Port Copper Gigabit Ethernet Adapters and embedded Ethernet PCI adapters connected to networks that operate at 10 or 100 Mbps NOTES 1 For Ethernet adapters connected to networks running at 1 gigabit per second Gbps rely on 3 14 Express5800 320Ma Software Installation and Configuration Guide Configuring Teams of Network Adapters autonegotiation Do not manually configure 1 Gbps operation 2 Express5800 320Ma systems support 1 Gbps line speed only in full duplex mode When you manually set these values make sure that the values are identical for an Ethernet adapter and the media it connects to and that the settings for all Ethernet adapters in one team are the same To set the link speed and duplex mode 1 2 Start the PROSet
68. ple include lt iostream h gt The operation completed successfully x Express5800 320Ma Software Installation and Configuration Guide Preface Getting Help If you have a technical question about Express5800 320Ma hardware or software try these online resources first e Online support from NEC Technical Support You can find the latest technical information about an Express5800 320Ma through online product support at the NEC Technical Support Web site http support necsam com servers e Online product support for Microsoft products Your primary source for support is the computer manufacturer who provided your software or an authorized Microsoft Support Provider You can also find the latest technical information about Microsoft Windows and other Microsoft products through online product support at the Microsoft Help and Support Web site http support microsoft com If you are unable to resolve your questions with the help available at these online sites and the Express5800 320Ma system is covered by a service agreement please contact NEC Technical Support 866 269 1239 Notices e All regulatory notices are provided in the site planning guide for your system e Although this guide documents modem functionality modems are not available for all systems Ask your sales representative about modem availability e ActiveService Network ASN is not currently available but may be ordered in the future Pref
69. r I O enclosures and I O Enclosure 10 If VTM Adapter 3 or VTM Adapter 4 is listed the system contains VTMs Updating Firmware 6 1 Updating VTM Firmware Checklist Updating VTM Firmware 1 Verify that there are no active connections with the ActiveService Network ASN To end or prevent ASN connections disconnect the modem from the system or from the phone jack 1 In ftServer Management Console ftSMC verify that both VTMs are online and running in duplex mode Expand ftServer Local ftServer I O Enclosures and O Enclosure 10 Click VTM Adapter 3 or VTM Adapter 4 In the details pane make sure the value of OpState State iS Duplex Do not update the firmware if the value is Simplex To update the VTM firmware 1 To copy the VTM firmware file to the system do one of the following e Insert the Express5800 320Ma VTM Firmware Update CD in the CD ROM drive In the VTM Firmware Setup message box click OK e Download a file that contains the VTM firmware from the Express5800 320Ma System Downloads page at hitp support necsam com servers Save the file in the ProgramFiles Stratus Firmware VTM folder 2 In ftSMC expand ftServer Local ftServer I O Enclosures and I O Enclosure 10 Expand VTM Adapter 3 or VTM Adapter 4 and then click VTM Config 3 or VTM Config 4 3 Make sure that the system is not automatically burning the firmware to the VTMs In the details pane for VTM Config 3 or VTM
70. rom this disk again nor can you use it to back out to the previous release 3 Start ftSMC and make sure that all hardware is online and operational If you have configured the COM1 or COM2 port to function as a modem or as a communications cable between two computers verify that the ports function as you expect You may need to reconfigure the COM port after the upgrade 5 Enter login information again for the Express5800 320Ma Software Availability Manager service To locate this service in Computer Management click Services and Applications and then double click Services For more information about entering login information see how to configure email in the Express5800 320Ma Software Availability Manager User s Guide Backing Out of the Upgrade If you experienced a problem during the upgrade procedure make note of any messages displayed contact NEC Technical Support and back out to the earlier release To back out of an upgrade 1 Shut down the operating system 2 Physically remove the upgraded system disk and replace it with the backup boot disk 3 Restart the operating system 7 8 Express5800 320Ma Software Installation and Configuration Guide Backing Out of the Upgrade 4 When the system is fully operational insert the upgraded system disk that you removed in step 2 NOTE After you perform step 4 you can never reboot from the upgraded system disk again 5 RDR does not automatically mirror the t
71. ronizing LEDs blink to indicate read and write operations and ftSMC displays a value of Syncingnextto OpState State in the details pane for the disk To view the progress of the synchronization in ftSMC expand Logical Disk Information under ftServer I O Enclosures and select the virtual disk for example RDR Virtual Disk 1 In the details pane the progress is noted as a percentage in the value next to Status For example Status Resync 20 percent e When the disks are synchronized the LEDs on both disks are lit steady green and ftSMC displays a value of Duplexnextto OpState State inthe details pane for the disk and for the virtual disk The value next to Status for the virtual disk is None When you add the first system disk to an RDR virtual disk a System Shutdown message appears stating that the system will reboot in two minutes Let the system restart 9 For each additional virtual disk to be created repeat steps 4 8 mirroring the following e The disk under Slot 2 of I O Enclosure 10 with the disk under Slot 2 of I O Enclosure 11 to create Virtual Disk 2 e The disk under Slot 3 of I O Enclosure 10 with the disk under Slot 3 of I O Enclosure 11 to create Virtual Disk 3 Related Topics Mirroring Schemes for Internal Disks on page 3 9 Converting a Dynamic Disk to a Basic Disk on page 3 10 Using RDR to Mirror Dynamic System Disks on page 3 11 Using RDR to Mirror Dynamic Data Disks on pa
72. s it had earlier If you want to ensure that a disk s logical name corresponds to a physical slot number reboot the system when all disks are installed Breaking the Mirror of the System Volume 7 4 If you are using volume mirroring on the system volume break the mirror before you start the upgrade 1 Open Windows Disk Management a Right click My Computer and then click Manage b Expand Computer Management and c Click Disk Management 2 Verify that the volumes on the system disk and its mirror are healthy dynamic mirrored volumes 3 Right click one of the volume copies in the mirrored system volume and note its Disk Name such as Disk 1 4 Click Break Mirrored Volume When you are asked to confirm that you want to break the mirrored volume click Yes 5 Exit from the disk management tool Express5800 320Ma Software Installation and Configuration Guide Performing the Express5800 320Ma Software Upgrade NOTES 1 To perform this procedure on a local computer you must be a member of the Backup Operators group or Administrators group on the local computer or you must have been delegated the appropriate authority To perform this procedure remotely you must be a member of the Backup Operators group or Administrators group on the remote computer If the computer is joined to a domain members of the Domain Admins group might be able to perform this procedure As a security best practice consider using
73. stalled m Make sure the system is running Express5800 320Ma Release 4 0 0 or later m Make sure you have a backup boot disk in case you want to revert to the previous version of Express5800 320Ma If you do not have a backup boot disk do one or both of the following e If you use volume mirroring break the mirror on the system disk See Breaking the Mirror of the System Volume on page 7 4 or the documentation for your disk management tool e f you use Rapid Disk Resync RDR to mirror the system disk deport one of the system disks as described in Creating a Spare Bootable Hard Disk on page 3 13 1 Upgrade the VTM and BMC firmware and the BIOS to the versions on the Express5800 320Ma ExpressBuilder CD 1 of 2 Chapter 6 Updating Firmware describes how to upgrade firmware NOTE After you upgrade the BIOS but before you have upgraded the Express5800 320Ma Software the Device Manager may indicate an unknown device with an warning symbol You can safely ignore this warning The problem is resolved when the appropriate video driver is installed with the Express5800 320Ma Software upgrade C1 If you are using volume mirroring on the system volume break the mirror See Breaking the Mirror of the System Volume on page 7 4 LI If the system contains VTMs use ftSMC to verify that the VTMs are online and running in duplex mode In ftSMC do the following a Expand ftServer Local ftServer I O
74. t click My Computer and click Manage Expand Services and Applications and click Services In the details pane right click SNMP Service and click Properties Then click the Traps tab to control which computers will receive alarm information traps To add another destination on the Traps tab click Add see Figure 3 1 In the SNMP Service Configuration dialog box type the host name IP address or IPX address of an additional destination to which you want alarm information traps sent Click Add Typically you add the computers and their backup computers that run the enterprise management console 5 Repeat step 4 for any additional destinations 6 Click Apply Configuring Software 3 3 Extending the Microsoft SNMP Agent Figure 3 1 SNMP Service Properties Traps Tab SNMP Service Properties Local Computer E 2 x General Log On Recovery Agent Traps Security Dependencies The SNMP Service provides network management over TCP IP and IP SPX protocols If traps are required one or more community names must be specified Trap destinations may be host names IP addresses or IP addresses M Community name public v dd to list Remove from list Trap destinations Management Console Add Edt Remove Cancel Apply 7 Click the Security tab which allows you to select the computers that have access to SNMP variables Do not remove any existing variable access s
75. ter Web service been set up may appear during the NEC ExpressCluster SRE installation but will automatically disappear after 5 seconds DO NOT take action to this prompt or the system may appear to hang 2 Has the NEC ExpressCluster Web service been set up lf you are attaching any EMc storage systems to the system do the following a Download and install the latest QLogic Fibre Channel drivers for Windows 2003 See the Express5800 320Ma PCI Adapter Guide for information about the U525 or U526 PCI adapters that provide connectivity to EMC CLARiiON and Symmetrix storage systems and instructions for downloading extracting and installing the driver See Attaching an EMC CLARiiON AX100 Storage System to an Express5800 320Ma System for information about the U531 Optical Fibre Channel PCI Adapter that provides connectivity to AX100 storage systems and instructions for downloading extracting and installing the driver b Install the EMC PowerPath software See the PowerPath documentation from EMC c Connect the system to the storage enclosure If the storage enclosure is part of a storage area network SAN add the system to the SAN Configure your system In particular do the following Installing Express5800 320Ma System Software 2 11 The Post IPL Procedure e Mirror the disks e f your system contains VTMs make sure the VTMs contain the most up to date firmware e Use PROSet to config
76. ty returning power to load Low Battery Duration The time from a low battery signal until the 2 minutes load is shut down Shutdown Delay The time from when the shutdown command 20 seconds starts until the load is shut down This time minimum should allow the operating system to completely shut down under application load You should test the system to measure the time required to shut down To do so measure the shutdown time on all systems powered by the UPS Add 50 to the largest measured value The Shutdown Delay setting must be at least as long as the computed value to ensure that UPS power remains during a complete shutdown Return Delay The minimum time from the return of the AC 0 seconds line to repowering the load Sleep Time The time in hours that the UPS sleeps 0 hours before it restores power to the load 8 Inthe left column click PowerChute 9 On the PowerChute network shutdown page use the shutdown behavior settings shown in Table A 2 Click Apply after you modify the settings Table A 2 Recommended UPS Shutdown Behavior Settings Recommended Parameter Setting Maximum Shutdown The time in minutes required for the Force negotiation Time system to shut down This setting forces a renegotiation if the Low Battery Duration has changed Renegotiation may require 10 minutes On Battery Shutdown Determines how the UPS is turned on Reboot On Line Return Behavior after the system has shut down T
77. uide Removing Programs and Documentation e To view PDF versions of the documentation Adobe Reader version 4 0 or later is installed on the system e Windows 2000 any type Windows XP or Windows Server 2003 is installed on the system To install the documentation on a workstation 1 Insert the ExpressBuilder CD 2 of 2 for Express5800 320Ma systems into the CD ROM drive of the workstation 2 When the installation splash screen appears in your browser click Install upgrade or restore 3 When the second installation splash screen appears in your browser select the following Express5800 320Ma system running Express5800 320Ma software Release 4 x x x 4 If the File Download dialog box appears click Open or select Run this program from its current location and then click OK Do not select Save or Save this program to disk The installation program installs the documentation The installation takes up to several minutes to complete 5 When the installation is complete you can choose to install the documentation for a different Express5800 320Ma platform by performing steps 3 and 4 again using the active browser from step 3 Removing Programs and Documentation Perform the following steps to remove ftServer Management Console ftSMC the Java 2 Runtime Environment JRE and Express5800 320Ma documentation from a workstation 1 Click Start point to Settings and then click Control Panel 2 Click Add or Remove
78. ules VTMs in your system are using the latest version of VTM firmware See Ensuring That VTMs Use Up to Date Firmware on page 3 6 1 Configure the Ethernet adapters into teams See Configuring Teams of Network Adapters on page 3 14 1 To prepare to use ftServer Management Console ftSMC see the Express5800 320Ma System Administrator s Guide Extending the Microsoft SNMP Agent The SNMP Agent for Express5800 320Ma systems extends the Microsoft SNMP Agent allowing third party enterprise management consoles to remotely monitor the systems The enterprise management console must conform to the SNMP and must support the loading of SNMP Management Information Base MIB files The SNMP Agent for Express5800 320Ma systems provides a standard mechanism for monitoring the status of the systems and for receiving alarms from these systems The SNMP Agent for Express5800 320Ma systems is installed when the system software for the system is installed or upgraded The Microsoft SNMP Agent must be configured globally for all applications that use SNMP For administrative information about the Microsoft SNMP Agent see the Windows Help system To extend the Microsoft SNMP Agent see Configuring the SNMP Agent on page 3 3 and Loading the SNMP MIB File on page 3 6 3 2 Express5800 320Ma Software Installation and Configuration Guide Extending the Microsoft SNMP Agent Configuring the SNMP Agent 1 2 3 Righ
79. ure Ethernet ports into teams For more information about configuring your system see the Express5800 320Ma Software Installation and Configuration Guide 2 12 Express5800 320Ma Software Installation and Configuration Guide Chapter 3 Configuring Software For information about configuring your Express5800 320Ma software see the following e Overview Configuring Software on page 3 1 e Extending the Microsoft SNMP Agent on page 3 2 e Ensuring That VTMs Use Up to Date Firmware on page 3 6 e Mirroring Disks on page 3 7 e Configuring Teams of Network Adapters on page 3 14 Overview Configuring Software You may encounter the following dialog boxes when you configure the system e Ifthe Found New Hardware Wizard dialog box appears follow the prompts if any and click Finish Note that this dialog box may appear periodically during the configuration process Click Finish each time it appears e f the System Settings Change dialog box appears click No Note that this dialog box may appear periodically during the configuration process Click No each time it appears Configuring Software 3 1 Extending the Microsoft SNMP Agent Checklist Configuring Software on Express5800 320Ma Systems 1 To extend the Microsoft SNMP Agent for Express5800 320Ma systems see Extending the Microsoft SNMP Agent on page 3 2 1 Use NTFS file systems on your disks T Make sure the Virtual Technician Mod
80. utility Double click PROSet in the system tray m In the left pane of the Intel R PROSet for Wired Connections dialog box click an adapter Click the Speed tab 4 Under Link Speed and Duplex Settings select the speed and duplex mode appropriate to the adapter and to the type of line to which the adapter is connected Repeat steps 2 through 4 for each adapter for which you need to set the link speed and duplex mode setting the link speed and duplex mode identically for all adapters in a team 6 Click OK 7 When the Intel R PROSet for Wired Connections dialog box reappears click OK allowing PROSet to process the procedure and to close Allow several seconds for PROSet processing Verify that the link speed and duplex mode are correct after PROSet has closed Check the network equipment that is connected to the Ethernet adapter for example check LEDs If the link soeed and duplex mode are not correct you can remove and replace network cables If the link speed and duplex mode are still not correct check that the network equipment supports the link speed and duplex mode that you set Creating Network Adapter Teams 1 2 Start the PROSet utility Double click PROSet in the system tray brm In the Intel R PROSet for Wired connections dialog box right click one of the Ethernet ports listed point to Add to Team and then click Create New Team The Teaming Wizard starts In the first dialog box of the T
81. ves application data The UPS continues to supply power to the system for a period of time after its input power source is interrupted Consequently plugging one side of the system into the UPS output and plugging the other side of the system into the same power source that supplies the UPS input provides independent power sources for the two sides of the system NEC Solutions America Inc has qualified certain UPS models from American Power Conversion Corporation APC for use with Express5800 320Ma systems See the site planning guide for your system for a list of the supported UPS models Connecting a UPS to an Express5800 320Ma System A 1 Connecting a UPS to the Express5800 320Ma System An APC Network Management Card EX APC part number AP9617 on these UPS models and PowerChute Network Shutdown PCNS on the Express5800 320Ma system enable the system and the UPS to communicate over your network Checklist Setting Up a UPS and Installing PCNS on Express5800 320Ma Systems J J m Connect the UPS to the Express5800 320Ma system as described in Connecting a UPS to the Express5800 320Ma System on page A 2 Configure the UPS as described in Configuring the UPS on page A 3 Install PCNS on the Express5800 320Ma system as described in Installing PCNS on the Express5800 320Ma System on page A 5 Configure the PCNS user interface as described in Configuring the PCNS User Interface on page A 6
82. wo disks Mirror them as described in Mirroring Disks on page 3 7 6 Start all applications to verify that your system and applications are working properly Upgrading Express5800 320Ma Software 7 9 Backing Out of the Upgrade 7 10 Express5800 320Ma Software Installation and Configuration Guide Appendix A Connecting a UPS to an Express5800 320Ma System For information about connecting a qualified uninterruptible power supply UPS to an Express5800 320Ma system see the following e Overview of Connecting a UPS to an Express5800 320Ma System on page A 1 e Connecting a UPS to the Express5800 320Ma System on page A 2 e Configuring the UPS on page A 3 e Installing PCNS on the Express5800 320Ma System on page A 5 e Configuring the PCNS User Interface on page A 6 e Verifying the PCNS Installation on page A 7 e Protecting Against Data Loss after a Medium Power Loss on page A 8 Overview of Connecting a UPS to an Express5800 320Ma System Each Express5800 320Ma system has two power cords that supply power from independent sources The system continues to run as long as one of the power cords has power Loss of power to both sides of the system can halt system operations without allowing applications to save data When you use a qualified UPS with a system the UPS provides notification of impending power loss This notification initiates a controlled system shutdown that preser
83. ystem e The ProgramFiles stratus MIB directory on another computer that has the RMI software installed Ensuring That VTMs Use Up to Date Firmware If your system contains Virtual Technician Modules VTMs perform the following steps to make sure the VTMs contain the latest version of the firmware 1 Compare the version numbers of the firmware on the VTMs and on the VTM Firmware CD ROM that you received with your system a Find the version of the firmware that is specified on the CD ROM label b Open ftServer Management Console ftSMC Double click ftServer Management Tools on the Windows desktop c In ftSMC expand ftServer I O Enclosures and I O Enclosure 10 Expand VTM Adapter 3 or VTM Adapter 4 and click the nested VTM Adapter 3 or VTM Adapter 4 node Examine the value next to Opstate State in the details pane Ifthe value is FW Update or Firmware Update Complete the firmware on the VTM is being burned to match the version on the system disk Wait for this process to be complete on both VTMs To monitor the process click the higher level VTM Adapter 3 or VTM Adapter 4 node When the value of Opstate State in the details pane is Duplex the process is complete d Click the nested instance of VTM Adapter 3 or VTM Adapter 4 In the details pane note the value next to FwVersion which specifies the version number of the VTM firmware that is on the system disk and on the VTMs e Compare the value in ft
84. ze after every restart if the RDR disk is not the primary boot volume from which the system is booted 3 If you create an RDR virtual disk from two physical disks only one disk appears in the disk management tool Use a disk management tool to create mirrored volumes on disks in external storage enclosures See the Express5800 320Ma System Administrator s Guide for guidelines to ensure data fault tolerance of volumes on disks in external storage enclosures NOTES 1 Onthe system disk the IPL procedure creates a boot partition that contains the operating system and all of its components Because the system disk and boot partition hold system critical files such as the paging file and system event files limit the traffic to this disk to system traffic only 2 You can greatly reduce application downtime when you upgrade software by installing and using the optional NEC Solutions America Inc Express5800 320Ma Active Upgrade Software If Configuring Software 3 7 Mirroring Disks you do plan to install and use Active Upgrade Software keep system files on a separate disk from data files See the Express5800 320Ma Active Upgrade User s Guide for more information about Active Upgrade Using RDR to Mirror Disks in Internal Storage NOTE A system restart is required when you add the first system disk to an RDR virtual disk A prompt asks you to restart the system after you add the disk 1 Make sure that the

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