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NEC Express5800/120Ra-1 User's Guide

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1. X W V U A BENE y I 0 cn WD E B 1 S Cu JR D N TT Vi be 7 i E 19 F JO GH J K LM N SCSI connector IDO N SCSI wide interface connectors See Appendix A SCSI connector ID1 PCI I O riser 2 Floppy disk drive connector External SCSI wide connector CD ROM drive connector Q Serial port COM1 connector Front panel LED connector R LAN RJ 45 network controller 1 connector Front panel COM2 connector S LAN RJ 45 network controller 2 connector DC OFF ON switch connector SVGA monitor connector Fan 2 connector U PCI I O riser card 1 Fan 1 connector V System board power connector Optional Pentium processor socket W Fan 7 connector Primary Pentium processor socket X Memory DIMM sockets CMOS Password Clear DIP switches Y Fans 3 4 5 6 connectors Lithium backup battery Figure 1 3 System Board System Overview 1 7 Pentium Proces
2. OO 00 JO OO OO 135 7 9 11 Figure 3 1 System Board Jumpers 3 20 Configuring Your System Table 3 3 System Board Jumper Summary Jumper Function Jumper On Off Description 1 2 CMOS clear Off Protect Preserves the contents of CMOS On Erase Clears CMOS 3 4 Password disable Off Enable Enables password protection On Disable Disables the password 5 6 Reserved Off Not Used Required Do Not Change 7 8 Reserved Off Not Used Required Do Not Change 9 10 Reserved Off Not Used Required Do Not Change 11 12 Spare Off Not Used On Spare Provides a spare jumper Moving System Board Jumpers To configure the system board options 1 CAUTION Before doing the procedures in this section make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage Observe static precautions Use an antistatic wrist strap Power off the system and remove the front bezel and top cover as described in Chapter 4 of this guide Check to ensure the power cord is removed from the back of
3. Hot swap Hard Disk Drives Hot swap Hard Disk Drives Bay LED Indicators Power Sleep OFF ON Button Bay 3 5 Slim Diskette Drive m O gt Slim CD ROM Drive G Front Serial Port Connector COM2 Figure 2 18 System Component Layout 2 20 Setting Up the System Figure 2 19 shows the location of the front panel controls indicators and connector E C gt gt ACT LINK 100TX ACT LINK 100TX V C D E G H I p A B N O Disk Drive Power Activity LED Disk Drive Fault LED Power Sleep Status LED System Status LED Disk Access LED ACT LINK Network Connection 1 Status LED 100TX Network Connection 1 Speed LED ACT LINK Network Connection 2 Status LED 100TX Network Connection 2 Speed LED Power Sleep ON OFF Switch Activity light 12 inch diskette drive Activity light CD ROM reader Load eject button CD ROM reader Eject button 3 12 inch diskette drive Serial Port Connector Requires Windows 2000 Operating System When on power is applied to the disk drive when blinking green disk activity When amber internal disk drive failure When off power is turned off or power source is interrupted when green power is present in system When amber the system is in the sleep mode See Table 2 1 When steady green normal operation when
4. Bay 1 Bay 2 ine 3 Figure 4 32 SCSI Bay Assignments Table 4 1 SCSI ID Address Assignments Bay Device SCSI ID Address 1 First Hard Disk 0 2 Second Hard Disk 1 4 28 Upgrading Your System Installing or Swapping a Hard Disk Drive a Hot swap Bay This procedure describes installing a new drive or swapping out a faulty drive from one of the two hot swap SCSI disk drive bays The SCSI drives use the industry standard 80 pin Single Connector Attachment SCA connector Each drive must be installed in a drive carrier amp Note To order a disk with a carrier contact your sales representative or dealer If installing new drives follow an installation scheme starting with the Bay 1 Fill the bays right to left See Figure 4 32 W If your system includes a RAID controller hard disk drives may be removed or installed without powering down the system if your system is connected to a non RAID SCSI host controller you must power down the system before hard disk drives may be removed and installed m If an individual SCSI drive fault LED amber light is on steadily this indicates that the drive has been flagged as faulty by the RAID host controller Follow the procedure described in this section to remove the faulty drive and swap in a good one Note ESD can damage disk drives boards and other parts This SYSTEM can withstand normal levels of
5. netter ite etn chee tire oder ines 3 7 Memory Reconfiguration Submenu esee nennen 3 7 CPU Reconfiguration Submenu 3 8 Peripheral Configuration Submenu 3 8 Peripheral Configuration Submenu Continued eese 3 9 Monitoring Configuration Submenu eene nennen 3 9 PCI Device Submenu ui tte 3 9 Option ROM Submenu trees e Ee Resin ete er eene 3 10 Numlock pice ip Cep 3 10 Security see ra E re nete Ee de PN eere ee pee ed 3 11 System Hardware Menu eee 3 12 Thermal Sensor Submen seio cei inio iioii eeter E rene 3 12 Wake On Events 3 13 Console Redirection Submenu seen eene 3 13 Boot Men ott uto ted sette 3 14 Boot Device Priotity Menu iiec tendere dee ae da Fe eroe go 3 14 Exit Merl uiuat ene RR desees 3 15 Exit Menu p EE 3 15 Adaptec SC SL UUU naar ede beara ete etie tee bea ted 3 16 Running the SEST UGY interrete Ret eene 3 16 Adaptec SCSI Utility Configuration Settings sese 3 17 Exiting Adaptec SCSI 3 18 Configuring the RAID Controller eese ener ener etn 3 19 Configuring System Board Jumpers esee eene nennen 3 20 Betore You B
6. If you order a system with a RAID controller the system is pre configured at the factory according to Table 3 2 Table 3 2 RAID Configurations Number of RAID Level Hard Drives in Hard Drives Configured Array Description 1 7 1 JBOD RAID 7 Known as Just a Bunch of Drives JBOD allows the controller to access the drives independently This configuration has no redundancy and does not use striping 2 1 2 Mirroring RAID 1 Drives are paired and mirrored All data is 100 duplicated on an equivalent drive fully redundant If you want to change the RAID level or add additional hard disks to the array use the RAID configuration utility The RAID configuration utility is included with a RAID controller If you are adding the RAID controller to an existing system the RAID configuration utility allows you to configure your disk array before reinstalling your network operating system The RAID controllers support various versions of RAID technology referred to as RAID levels To use any RAID level you must configure the RAID controller using the RAID configuration utility prior to installing your Network Operating System For an explanation of this utility refer to the documentation on the MYLEX CDROM that was shipped with the RAID controller It describes RAID technology and provides tips on making your array perform well in your specific application It also covers array hardware preparation configuration and initialization
7. Index 1 1 11 1 12 features 1 11 1 12 Setup advanced menu 3 6 boot menu 3 14 exit menu 3 15 integrated peripheral configuration menu 3 8 main menu 3 5 security menu contents 3 11 Specifications server unit technical specifications C 2 System 5 20 configuring 3 2 System board configuration jumpers 3 21 System Chassis 1 4 System hardware menu configuring in setup 3 12 T Termination board removing 4 12 U User password 1 14 Index 2 456 01561 001
8. Move cursor up and down The cursor moves only to the settings that you can change Move cursor to top or bottom of window Move cursor to next or previous page Select the previous value for the field Select the next value for the field Load default configuration values for this menu Save configuration values and exit Execute command or Select submenu BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settings for the BIOS Setup Utility and provides a place for you to record any changes you make to these settings Recommended values are bold in the following tables 3 4 Configuring Your System Feature Display Only Description Your Setting Processor Type Display Only Shows the type of processor installed Processor Speed XXX Display Only Indicates the processor speed Cache RAM XXX KB Display Only Indicates the cache RAM size System Memory XXX KB Display Only Indicates the total capacity of the basic memory Extended Memory XXXXXX KB Display Only Indicates the total capacity of the extended memory Language English US Selects which language BIOS French German displays Spanish Italian Note This feature immediately changes to the language BIOS selected BIOS Version Display Only Indicates the version of the system BIOS System Time HH MM SS Sets the system time hour minutes seconds on 24 ho
9. 9 To specify a new password run the BIOS Setup Utility as described earlier in this chapter Clearing CMOS Clear CMOS as follows ND Power off the system and remove the front bezel and top cover as described in Chapter 4 of this guide Remove the power cord from the server Remove the spare jumper from position 11 12 on jumper block Reinstall the spare jumper on position 2 CMOS Clear of the jumper block Refer to the previous illustration System Board Jumpers to find the location of this jumper Connect the power cord power on the system and after POST completes power down the system and unplug the power cord Remove the jumper from pins 1 2 and store the jumper on pins 11 12 Replace the top cover connect the power cord and power on the system Install the front bezel Press F2 at the prompt to run the BIOS Setup utility and select Get Default Values at the Exit menu 3 22 Configuring Your System Upgrading Your System General Information Static Precautions Preparing Your System for Upgrade Equipment Log Front Bezel Top Covers Modifying the System Board a DIMMs Option Boards Hard Disk Drives General Information A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before d
10. C Technical Specifications Server Una C 2 Glossary Equipment Log Index vi Contents Using This Guide The EXPRESS5800 120Ra 1 User s Guide provides a quick reference to information about your system Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading This guide contains the following information Chapter 1 System Overview provides an overview of your system and describes your system s major system components See this chapter to familiarize yourself with your system Chapter 2 Setting Up Your System tells you how to select a site unpack the system assemble the rack mount subsystem make cable connections and power on your system Chapter 3 Configuring Your System tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the Adaptec Configuration Utility which is used to configure SCSI devices in your system This chapter also provides information on system board jumper settings Chapter 4 Upgrading Your System provides you with instructions for upgrading your system with an additional processor optional memory options cards and peripheral devices Chapter 5 Problem Solving contains helpful information for solving problems that might occur with your system Appendix A System Cabling includes cabling information for the dual interface onboard SCSI controller the onboard IDE co
11. description of each device Run these utilities before configuring SCSI devices 6 If you wish to format a disk verify disk media or display a list of devices and their SCSI IDs select SCSI Disk Utilities If you wish to configure the adapter or a device select Configure View Host Adapter Settings 3 16 Configuring Your System Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens Key Action Arrows Up and down arrows move from one parameter to another within a screen ENTER Displays options for a configurable parameter Selects an option ESC Moves back to previous screen or parameter or EXIT if at the Main menu F5 Switches between color and monochrome F6 Resets to host adapter defaults The Table 3 1 shows the normal settings for the Adaptec SCSI Utility and provides a place for you to record any changes you make to these settings Table 3 1 Adaptec SCSI Utility Setup Configurations OPTION RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION SCSI Bus Interface Definitions Host Adapter SCSI ID SCSI Parity Checking Host Adapter SCSI Termination Additional Options Boot Device Options Boot Channel Boot SCSI ID Boot LUN Number SCSI Device Configuration Sync Transfer Rate MB Sec Initiate Wide Negotiation Enable Disconnection Send Start Unit Command Enable Write Back Cache BIOS Multiple LUN Support Include in BIOS Sca
12. m 5 V signaling environment m Burst transfers up to a peak of 264 MB s 64 bit 33 MHz PCI 8 16 32 or 64 bit data transfers Plug and Play ready m Parity enabled Figure 1 4 I O Riser Card 1 8 System Overview Real Time Clock Calendar The real time clock provides system clock calendar information stored in a non volatile memory NVRAM The real time clock battery provides power backup for the real time clock BIOS A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and Legacy device configuration A number of security reliability and management features also have been incorporated to meet vital server needs IDE Controller The system includes a single channel enhanced IDE 32 bit interface controller for intelligent disk drives with disk controller electronics onboard The controller has a connector located on the system board that supports a master and a slave device The IDE controller provides support for the internally mounted CD ROM The device controls PIO and DMA transfer modes m Mode 4 timings m Transfer rates up to 33 MB s Buffering for PCI IDE burst transfers Master slave IDE mode System Overview 1 9 Keyboard and Mouse Controller The keyboard and mouse controller is PS 2 compatible Network Controller Th
13. rote et Figure 4 14 DIMM Locations Installing DIMMs 1 Remove the system front bezel and rear top cover as described earlier in this chapter 2 Ensure the server is powered down and the AC cable is disconnected CAUTION Observe static precautions Use an antistatic wrist strap Hold DIMMs only by their edges 3 Gently open the plastic ejector levers on the socket by pushing them outward from the socket See Figure 4 15 4 16 Upgrading Your System TT A O ge QO ER Figure 4 15 Opening the Ejector Levers Holding the DIMM module only by th
14. Off Power Power is turned off Turn power on Status LED See Figure LED is OFF 2 19 D Off Power Currently executing Wait for POST to complete LED is ON POST CPU Error occurred Turn the system off and then on again Detected uncorrectable the event an error message is memory error displayed during the subsequent Detected an SMI POST write the error message down timeout and contact your field service PCI system error representative occurred Green Normal operation None required normal Blinking Operating with either CPU or memory error Verify which Green CPU or memory CPU or memory bank was disabled by disabled entering the F2 BIOS Setup menu and replace the component as soon as possible Multiple correctable Multiple single bit ECC errors detected memory errors were Contact your field service detected representative to arrange the replacement of memory Amber Detected missing CPU Confirm that all CPU s and CPU Power LED or missing CPU terminators are inserted firmly and is OFF terminator correctly Amber Detected an abnormal Clean the internal fans Check that no Power LED thermal voltage cables are obstructing the internal air is ON condition flow If the error persists contact your field service representative Blinking Detected an abnormal Clean the internal fans Check that no Amber voltage level cables are obstructing the internal air Continued Detected a failed fan flow If the error persists contact your on nex
15. SCSI hard drive 1 C SCSI loop cable K SCSI hard drive 1 connector D SCSI connector to hard drive connectors L SCSI hard drive 0 E Internal connection from SCSI connector to hard SCSI hard drive 0 connector drives F Diskette drive N System board G CD ROM drive connector External SCSI wide connector H CD ROM drive Figure A 1 Standard System Cable Configuration A 4 System Cabling RAID Configuration The RAID options available for your system provide your system with the added security of fault tolerance If you order a system with a SecuRAID 110 controller the system is pre cabled at the factory as shown in Figure A 2 In this configuration the SCSI loopback cable D is disconnected from the SCSI controller connector C as shown in the Standard System Cabling Configuration Figure A 1 and is instead connected to the RAID controller B gl G H J K cS H
16. 14 Remove the protective sheath from the PCI riser card if installed in Step 11 15 Position the PCI bracket within the opening in the rear panel ensuring the tab on the bracket extends over the rear panel as shown in Figure 4 24 A The edges of the PCI bracket slide into slots on the rear panel as shown in Figure 4 24 B Figure 4 24 Installing a PCI Option Board 16 Ensure the riser card socket plastic ejector levers are positioned outward as shown in Figure 4 21 17 Grasp each side of the PCI riser card and exert a downward pressure on the card at the points shown until the board is seated in its connector on the system board See Figure 4 25 4 22 Upgrading Your System ooo 4444 EE HIT HILL Figure 4 25 Installing the PCI Riser Card 18 Connect any external cables if they are needed to all installed option board 19 Replace the rear top cover 20 Plug in the server power cord and power on the server 21 Slide the server into the system rack and secure it to the rack 22 Install and secure the front bezel following procedures described earlier in this chapter Removing PCI Option Board amp Note Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components 1 Remove the system front bezel and rear top cover
17. 240 VAC If the power cord supplied with the system is not compatible with the AC wall outlet in your region obtain a suitable power cord that meets the following criteria m The power cord must be rated for the available AC voltage and have current rating that is at least 125 of the current rating of the system The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region The power cord connector that plugs into the system must be an type CEE 22 female connector m The power cord must be less than 1 8 meters 6 0 feet long When connecting the power cord to a power control unit such as an UPS confirm that the power control unit is powered OFF Connecting the power cord while power is supplied to the power control unit may cause a failure A WARNING Your system shipped with a power cord for the power supply Do not attempt to modify or use the supplied AC power cord if it is not the exact type required 2 26 Setting Up the System Powering On Your System Power on your system as follows 1 Make sure all external devices such as a video display keyboard and mouse optional have been connected and the power cords are connected 2 Power on the video display and any other external devices 3 Open the front bezel and
18. 9 IDE Controller ARR e 1 9 Keyboard and Mouse Controller eene enne 1 10 Network Controller e iret rtt eet Rest 1 10 SCSI Controlleren satsar bee 1 10 Video Controll r 5 trea engen ete eee e e eau 1 10 Peripheral Controller die ae p e He ere 1 11 Serial ite irt tope fot id ose us 1 11 External Device Connectors iie anse ere ene ange Free reiten dd 1 11 System Board Management Controller BMC see 1 11 ACPL essens 1 12 AG Link cantet ee pete eee etg tpe dte 1 13 Remote Power On Wake ON LAN Function eseeseseeeeeeeeeee enne enne nnns 1 13 tia etd ee er ete eig re Pee od esta est rep bae EE Eee Eee Hee Poo cdd 1 13 Security with Mechanical Locks and Monitoring eee 1 13 Software Locks via the System Setup Utility esee 1 14 2 Setting Up the System OVELVIE Wear et te aee dee ee ue Ye SEPA RU DR eee eco eoa 2 2 selecting Sites 2 gue pee e MG lays ee sg eae oes 2 2 Unpacking the thee eee ete dt Ced ates 2 3 Assembling the Rack Mount Subsystem 2 4 Before You hl tet eet iode 2 4 Static Precautions x o esee ea tte x eec de we ee 2 4 Assembly o ae de ede RR ER D ee tea 2 5 Installing the Slide Rail Assemblies into the Rack Cabinet 2 6 Mountin
19. After completing the steps in the manual you can install your Network Operating System If you want to remotely configure the array from a PC client increase array capacity online or monitor statistics on disk and controller activity you must install the array manager provided with your RAID subsystem Increasing array capacity is covered in the user s guide shipped with the option Configuring Your System 3 19 Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section Z CAUTION Electrostatic discharge ESD can damage the system board Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins The System Board Jumpers illustration Figure 3 1 shows the location of the system board jumper block Table 3 3 System Board Jumper Configurations lists the system board jumpers and their factory default settings TEJ i OS BON
20. Disabled The POST operation pauses if a CPU error occurs Possible Values Normal None or Error Peripheral Configuration Submenu Choices or Feature Display Only Description Your Setting Serial Port 1 COM 1 Disabled 3F8 IRQ3 3F8 IRQ4 2F8 IRQ3 2F8 IRQ4 3E8 IRQ3 3E8 IRQ4 2 8 IRQ3 2 8 IRQ4 Auto Disabled 3F8 3F8 IRQ4 2F8 IRQ3 2F8 IRQ4 3E8 IRQ3 3E8 IRQ4 2E8 IRQ3 2E8 IRQ4 Auto Disabled 378 IRQ5 378 IRQ7 278 IRQ5 278 IRQ7 3BC IRQ5 3BC IRQ7 Auto Disabled Enabled Serial Port 2 COM 2 Parallel Port Diskette Controller Disables serial port 1 or selects the base address and interrupt IRQ for serial port 1 Disables serial port 2 or selects the base address and interrupt IRQ for serial port 2 Disables the parallel port or selects the base address and interrupt IRQ for the Parallel port Configure using these options Disabled No configuration Enabled User configuration 3 8 Configuring Your System Peripheral Configuration Submenu Continued Choices or Feature Display Only Description Your Setting Mouse Disabled Disabled prevents any Enabled installed PS 2 mouse from SCSI Controller LAN Controller 1 LAN Controller 2 USB Controller Legacy USB Support IDE Controller Auto Detect Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled
21. If the rack is a stand alone unit and the rack is more than 75 filled with components consider installing an optional stabilizer kit amp Note When planning your system configuration for the rack cabinet you should consider the length of the cables that interconnect system components The rack mounting components that shipped with your server are shown in Figure 2 1 Your server is mounted on a set of slide rail assemblies that allow it to move freely in and out of the system rack Y 6 GF af GY B A Slide Rail Assembly 2 M5 Mounting Screws Figure 2 1 Rack Mounting Components Setting Up the System 2 5 Installing the Slide Rail Assemblies the Rack Cabinet Before you can mount the server in the rack cabinet you must install the slide rail assemblies in the rack cabinet Note You must use the following procedure to prepare the rack cabinet before mounting the server into it Observe all safety precautions warnings and cautions noted throughout this chapter 1 Determine the location where you want to install the server in the rack cabinet m To improve rack stability mount the server towards the bottom of the rack cabinet If there are units already installed install the server into the next empty space from the bottom of the rack cabinet 2 Starting at the bottom of the rack cabinet or at the top or bottom of a previously mounted unit measure the number of screw hole
22. Installing or Swapping a Hard Disk Drive eene 4 30 5 Problem Solving Problem Solving ec me e Dp ree rege sees roe 5 2 Static Precautions ug genti let ree one te n etre D 5 2 Troubleshooting Checklist ettet deerit tre ett ten 5 3 Initial System een ette feast atts pope ente ide eae ENa NaRa 5 3 Running New Application Software essere neret 5 4 After System Has Been Running Correctly eese 5 5 Diagnostic Testing iia ERE es SE 5 6 Error Checkitig Ui aol oo pee eee e PUE serge reinen enden 5 6 Troubleshooting Guide need tete ket eee Piet eite dee ot Rene tad 5 6 Preparing the System for Diagnostic Testing eene 5 6 Monitormg tiere erbe Dee ee ELO RR HE EE HH cea 5 7 Verifying Proper Operation of Key System 5 8 Confirming Loading of the Operating System sse 5 8 Specific Problems and Corrective Actions sess 5 9 Power LED Does Not Eight ertet et eie genet 5 9 Incorrect Or NO Beep Code cies nr i e cle te tete et be 5 10 No Characters Appear on 5 10 Characters are Distorted or 5 11 System Cooling Fans Do Not Rotate esee rennen nennen 5 11 Diskette Drive Activity LED Does Not Light esee 5 11 CD ROM Dri
23. Request PCI IRQ Device l O Port Address Assignments 5 B 6 Interrupt Request PCI IRQ Device l O Port Address Assignments Specifications m Server Unit This appendix provides the technical specifications for your server unit Server Unit Table C 1 lists the server unit technical specifications Table C 1 Server Unit Technical Specifications Specification Chassis Dimensions Width 19 02 inches 483 mm Weight Maximum Enclosure Environment Peripheral Interface rear access Option PCI Slots Storage Device Capacity System Board Processor Cache Height 1 73 inches 44mm Depth 27 4 inches 696mm Approximately 26 46lbs 12 0kg Tower or 19 inch rack mountable 1U Temperature 50 to 86 F 10 to 30 C Relative humidity 20 to 80 non condensing PS 2 style 6 pin mini DIN keyboard connector PS 2 style 6 pin mini DIN mouse connector Two USB 4 pin port connectors Two serial 9 pin port connectors Two RJ 45 T 10Base T 100Base Ethernet port connectors SVGA 15 pin port connector Wide SCSI device 68 pin port connector Two 64 bit PCI bus 33 MHz slots One CD ROM drive One 3 1 2 inch floppy diskette drive One hot swap SCSI hard disk drive bay for mounting up to two SCSI hard disk drives Intel Pentium IIl Xeon Processor Clock rate 700 900 MHz Primary Secondary Integrated 16KB L1 cache memory 256KB L2 cache mem
24. as described earlier in this chapter 2 Ensure the server is powered down and the AC cable is disconnected 3 Disconnect any cables attached to the option board you are removing 4 At the server rear panel locate the option board you are removing See Figure 4 26 Upgrading Your System 4 23 Figure 4 26 Removing the PCI Option Board 5 Gently push the plastic ejector levers out and down to eject the PCI riser card from its socket on the system board See Figure 4 27 The locations of the two PCI riser cards on the system board are shown in Figure 4 17 Figure 4 27 Removing the PCI Riser Card 6 Hold the PCI riser card only by its edges being careful not to touch its components or gold edge connectors Carefully lift it and the attached option board up and away from the socket 7 Slide the PCI riser card into protective sheath to protect it from electrostatic discharge ESD while performing the next few steps See Figure 4 22 A 8 Grasp the option board by its edges and remove it from the connector on the PCI riser card See Figure 4 28 4 24 Upgrading Your System XM B gt Figure 4 28 Removing the Option Board from the PCI Riser Card Connector Upgrading Your System 4 25 9 Remove the PCI bracket from the option board by removing the attachment screw See Figure 4 20 Set the PCI bracket aside 10 Holding the option board only by the edges insert the option board into a prot
25. boards fully seated in their PCI riser card connector on the system board Are all jumpers and switch settings on option boards and peripheral devices correct If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Are all DIMMs fully seated and installed correctly Refer to Chapter 4 for installation instructions Are all option boards and disk drives installed correctly Refer to the Chapter 4 Is the system hard disk drive properly formatted or defined Is the operating system properly loaded Refer to the operating system documentation Are all drivers properly installed For information about installing drivers refer to your Network Operating System Configuration Guide Are the configuration settings in BIOS Setup and the Adaptec SCSI Utility correct For information about running these utilities refer to the Configuring Your System chapter If the above items are all correct but the problem reoccurs refer to Additional Troubleshooting Procedures in this chapter Problem Solving 5 3 Running New Application Software Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly If you have problems while running new application software check the following Does the system meet the minimum hardware requirements for the software Refe
26. cables properly installed m Ifthe problem persists the video monitor may be faulty or it may be the incorrect type Contact your service representative for assistance System Cooling Fans Do Not Rotate Check the following m Is AC power available at the wall outlet Are the system power cords properly connected to the power supplies and the AC wall outlets Are the power connectors for the cooling fans connected Is the front panel power on indicator lit If the switches and connections are correct and the power outlet is functioning the power supply has probably failed Contact your service representative for assistance Diskette Drive Activity LED Does Not Light Check the following Isthe diskette drive s combined power and signal cables properly installed W Isthe diskette drive properly configured m Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly If you are using the onboard diskette drive controller use BIOS Setup to make sure that the diskette drive controller is set to Enabled For information about running BIOS Setup refer to the Configuring Your System chapter If the problem persists there may be a problem with the diskette drive system board or drive signal cable Contact your service representative for assistance CD ROM Drive Activity Light Does Not Light Check the following m Is the power and signal cable to the CD ROM drive properly ins
27. environmental ESD while you are hot swapping SCSI hard drives However we recommend that you do all procedures in this chapter only at an ESD workstation or provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your system when handling parts N CAUTION Drive manufacturers caution against moving a disk drive that is still spinning because of possible damage to the drive After you determine which drive has been flagged as faulty the procedure is the same to swap a drive or to install one for the first time Upgrading Your System 4 29 Installing or Swapping Hard Disk Drive 1 If your system includes a non RAID SCSI controller terminate all applications and remove the system front bezel as described earlier in this chapter Z CAUTION Observe static precautions Use an antistatic wrist strap 2 Power down the system 3 If installing a new drive go to Step 5 If swapping a hard disk drive remove its carrier from the SCSI hard disk drive bay by performing the following procedures Z CAUTION Depending on the drive fault the drive may be still spinning when you remove it Follow the next steps exactly when removing drives m Grasp the handle of the hard disk carrier and unlock the lever located on the left side of the carrier handle See Figure 4 33 The hard disk carrier will come out approximately 1 2 inch so that
28. functioning but frees up IRQ12 Enabled forces the PS 2 mouse port to be enabled regardless if a mouse is present Auto Detect enables the PS 2 mouse only if present OS Controlled is displayed only if the OS controls the mouse Disables or enables on board SCSI controller Disables or enables on board LAN 1 controller Disables or enables on board LAN 2 controller Disables or enables on board USB controller Disables or enables support for USB keyboards and mice Set to Enable for use with a non USB aware operating system such as DOS or Unix Enables the integrated local bus IDE adapter Monitoring Configuration Submenu Choices or Feature Display Only Description Your Setting POST Monitoring Disabled Selects the point where the POST OptROM END monitoring checkpoint is POST END Boot Monitoring Disabled Disable or enable the boot Enabled monitoring feature PCI Device Submenu Choices or Feature Display Only Description Your Setting PCI IRQ1 Disabled PCI devices use hardware Auto Select interrupts called IRQs A PCI PCI IRQ11 IRQ3 device cannot use IRQs already in IRQ4 use by ISA devices Use Auto only IRQ5 if no ISA legacy cards are installed IRQ6 IRQ7 IRQ9 IRQ10 IRQ11 Configuring Your System 3 9 Option ROM Submenu Choices or Feature Display Only Description Your Setting Onboard SCSI Enabled Disables Enables the mapping of Disabled the onboard SC
29. guide the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server System Release Notes Release Notes provide you with the latest information about your system This information was not available to be included in your user s guide at the time it was developed and released Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully Network Operating System Configuration Guide This guide contains supplemental instructions needed to install and configure your server Windows NT 4 0 plus Service Pack 6 Novell NetWare v5 0 Santa Cruz Operation SCO OpenServer Release 5 05 and UNIX Ware 7 1 Network Operating Systems This document is intended to complement the more detailed procedural documents available from the vendor of the network operating system Using This Guide Safety Notices A m Caution To reduce the risk of electric shock which could cause personal injury follow all safety notices The symbols shown are used in your documentation and on your equipment to indicate safety hazards m Warning Lithium batteries can be dangerous Improper handling of lithium batteries may result in an explosion Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists m
30. locations on the front vertical mounting rails and rear vertical mounting rails for the slide rail assemblies Mark the location with a pencil on the outside of both the front and rear vertical mounting rails for the cage nuts Note Each rear vertical mounting rail requires two cage nuts to mount the slide rails to the system rack Each front vertical rail also requires two cage nuts one of which holds the slide rails to the system rack and one cage nut on each front rail to secure the thumbscrews of the server faceplate 3 Insert four M5 cage nuts in the marked locations on the front vertical mounting rails and four M5 cage nuts in their marked locations on the rear mounting rails See Figure 2 2 Referring to Figure 2 5 install cage nuts in locations B and C in the front vertical mounting rails and positions A and C in the rear vertical mounting rails W Position the cage nut on the inside of the front vertical mounting rails m Hook the side lip of a cage nut into the square hole in the rail m Push the other side lip of the cage nut into the square hole in the rail until it is secured m Repeat for each cage nut 2 6 Setting Up the System FR 2 NG Figure 2 2 Inserting the Cage Nuts into the System Rack 4 Measure the distance between the front and rear vertical mounting rails of your system rack See Figure 2 3 You ll use this measurement for preliminary adjustment of
31. on the outside to the vertical rail 9 Install two screws that secure the rear of the slide rail assembly to the vertical mounting rail See Figure 2 6 10 Tighten all three screws holding the slide rail assembly to the vertical mounting rails 11 Tighten the three length adjustment screws on each slide rail as shown in Figure 2 6 C 12 Repeat steps 5 through 11 for the mounting the other slide rail assembly on the right side of the rack cabinet A Rack mounting assembly B Vertical mounting rail C Adjustment Screws 3 Figure 2 6 Installing the Left Slide Rail Assembly into the System Rack Setting Up the System 2 9 Mounting the Server the System Rack Cabinet Use the following procedure to mount the server into the rack cabinet A WARNING Anchor the Rack Cabinet The rack cabinet must be anchored to an unmovable support or a front stabilizer to prevent it from falling over when one or more units are extended in front of it on slide assemblies The anchors must be able to withstand a force of up to 113 kg 250 Ibs You must also consider the weight of any other device installed in the rack Avoid Injury It is required that two people are present when lifting and assembling the rack mount server into a rack cabinet Do not attempt to lift or move the server unit by the latches on the power supplies 1 Pull the two extension rail assemblies see Figure 2 7 out of each slide
32. port 15 B 2 Interrupt Request PCI IRQ Device l O Port Address Assignments PCI IRQ Device Assignments The PCI devices are assigned IRQs as listed in Table B 2 To change the PCI IRQ device assignment settings use the procedures in subsection BIOS Setup Utility of chapter 3 Table B 2 PCI IRQ Device Assignments Menu Option Interrupt PCI IRQ 1 On board SCSI Channel A PCI IRQ2 On board SCSI Channel B PCI IRQ 3 On board LAN1 PCI IRQ 4 On board Video PCIIRQ5 PCI slot 1 INT A PCI IRQ 6 PCI slot 2 INT A PCI IRQ 7 On board LAN2 PCI IRQ 8 Not used PCI IRQ 9 PCI slot INT C PCI IRQ 10 PCI slot INT D PCI IRQ 11 PCI slot INT B Interrupt Request PCI IRQ Device I O Port Address Assignments 3 Port Address Assignments Table B 3 lists the I O port address assignments In Table B 3 the addresses are listed in hexadecimal notation and the I O port address of a PCI device is set according to its type and number Table B 3 I O Port Address Assignments Address Item 00 1F 8 bit DMA control register 20 21 Master 8259 programming interface 2E 2F Configuration 40 43 8254 programming interface 60 Keyboard mouse 61 NMI status register 64 Keyboard mouse 70 71 NMI enable register real time clock 80 8F 16 bit DMA control register AO Al Slave 8259 programming interface CO DMA controller pageregister Base address register FO Register IRQ 13 1 Logical d
33. rail assembly until they lock in place 1 E 1 1 Figure 2 7 Mounting the Server into the System Rack A WARNING Your system weighs approximately 26 46 pounds 12 0 kg If your system contains numerous optional boards and peripheral devices it will weigh more To avoid personal injury make sure you have someone help you lift or move the system 2 10 Setting Up the System 2 With someone assisting you lift and slide the server into the extended rail slider assemblies 3 Align the server center slide bars with the extended rail assemblies 4 Carefully slide the server into the extended rail assemblies until it stops 5 Carefully press in on the safety latches Figure 2 8 A on the center slide bars ensure that the safety latch on the extension rail assemblies are centered and slide the server all the way into the rack cabinet amp Note When you first slide the server into the rack cabinet extra pressure may have to be applied After the first time the slides will move easier Figure 2 8 Mounting the Server into the System Rack 6 Check that the server slides in and out of the rack cabinet Grasp the two handles on the front of the server and slowly pull the server out and push it back in amp Note Refer to your system release notes for information on installing the cable arm assembly Setting Up the System 2 11 Installing the Cable R
34. seats in the socket The processor should easily fit do not force the processor into the socket Lower the ZIF socket lever into the locked position See Figure 4 10 Figure 4 10 Installing the Processor Upgrading Your System 4 13 CAUTION The thermal pad is very delicate and tears easily Handle with extreme care Perform the next two steps exactly as described to ensure proper heat transfer from the processor to the heat sink 8 One side of the thermal pad is shiny metallic foil The other side of the thermal pad is covered with a clear plastic liner Carefully peel the liner away from the pad The clear liner is not used and may be discarded 9 Position the thermal pad on top of the processor with the shiny side facing down and the yellow sticky side of the pad facing up Ensure the pad is positioned over the center of the processor as shown in Figure 4 11 Figure 4 11 Installing Thermal Pad 10 Ensure the small end of the heat sink clip is positioned into the heat sink as far as it will go Note The heat sink included with this upgrade may not resemble the heat sink on the processor in your system Several types of heat sinks are used with the Pentium III processor N CAUTION When performing the next three steps be sure the heat sink is held firmly in position If the heat sink should slide across the top of the processor the thermal pad may be damaged 11 Attach the smal
35. side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system 5 2 Problem Solving Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup when you run new application software and after the system hardware and software have been running correctly Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup Hardware failure is a less frequent cause If you have problems during initial system startup check the following Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet 100 120 Vac or a NEMA 6 15R outlet 200 240 Vac Is AC power available at the wall outlet Is the power on off push button switch on the front panel in the ON position power on LED should be lit Are all cables correctly connected and secured Are all the PCI option
36. the server Locate the position of the jumpers on the system board you are changing To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two pins for the desired setting and press it onto the pins Be careful not to bend the pins Refer the System Board Summary table for system board jumper settings Install top cover and the power cord and power up the system Install the front bezel Configuring Your System 3 21 Clearing and Changing the Passwords To clear and change the passwords 1 Power off the system and remove the front bezel and top cover as described in Chapter 4 of this guide Remove the power cord from the server 2 Remove the spare jumper from position 11 12 on jumper block 3 Reinstall the spare jumper on position 3 4 Password Disable of the jumper block Refer to the previous illustration System Board Jumpers to find the location of this jumper Connect the power cord power on the system and while waiting for POST to complete press the F2 key to enter BIOS setup This automatically clears all passwords provided you exit and save the BIOS setup Power off the system and remove the power cord 6 Remove the Password Disable jumper from pins 3 4 and store it in position 11 12 7 Replace the top cover connect the power cord and power on the system 8 Install the front bezel
37. to the Event Logging area amp Note Your system error log will be lost if your system ac power source is off or disconnected Problem Solving 5 13 POST Error Codes and Messages Whenever a recoverable error occurs during POST BIOS displays a message on the video display screen and causes the speaker to beep as the message appears BIOS also issues a beep code one long tone followed by two short tones during POST if the video configuration fails or if an external ROM module does not a checksum of zero The POST Error Codes and Messages table is a list of the error codes and messages written at the start of each POST test The POST Error Beep Codes table is a list of beep codes issued for each POST test Figure 5 1 shows the location of specific components referenced in the POST Error Codes and Messages Table Code Table 5 1 POST Error Codes and Messages Error Message 0210 0211 0212 0230 0231 0232 0233 0234 0235 0250 0251 0260 0270 0271 02B0 02D0 0B1B 0 1 0828 0829 0830 0831 0832 0833 0834 Stuck Key Keyboard error Keyboard Controller Failed System RAM Failed at offset Shadow RAM Failed at offset Extended RAM Failed at address line Memory type mixing detected Single bit ECC error Multiple bit ECC error occurred System battery is dead Replace and run SETUP System CMOS checksum bad Default configuration used System timer error Real time clock error Check date a
38. when the computer is powered off See also NVRAM and RAM 8 Glossary Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors system board The main circuit board in your computer It contains most of the connectors and ports T tape drive A type of storage device using magnetic tape TTL Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS U ultra 160 m SCSI Ultra 160 m is a parallel SCSI interface based on Ultra3 SCSI technology This interface features data transfer speeds up to 160MB second double edge clocking cyclical redundancy checking CRC providing higher levels of data reliability and domain validation that detects the configuration of the SCSI bus and automatically tests and adjusts the SCSI bus transfer rate to optimize interoperability Note that the Ultra 160 m uses the standard Ultra2 LVD cabling and termination making it backward compatible for easy implementation V VGA Video Graphics Array type of video display system that provides high resolution text and graphics on analog color monitors Glossary 9 10 Glossary Equipment Log Use this equipment log form to record pertinent information about your system You will need some of this information to run the System Setup Utility Be sure to update the equipment log when you add options Record the model a
39. 04 is the current BIOS revision level loaded on your system Note The BIOS Revision Level stated in the example may not reflect the actual BIOS setting in your system BMC Revision Level Identification During system Power On Self Test POST which runs automatically when your system is powered on system diagnostics are run Following the memory test diagnostic several messages will appear informing you that the mouse was detected and system configuration data updated when you see these messages the BMC messages are displayed next amp Note In order to see the diagnostic messages the ESC key must be pressed To identify your system s current BMC revision level see the example below Example BMC Messages Base Board Management Controller Copyright c 1999 NEC Corporation all rights reserved Device ID 01 Device Revision 00 IPMI Version 1 0 Firmware Revision 00 60 Self Test Result In the example above Firmware Revision 00 60 is the current BMC revision level loaded on your system Note The Firmware Revision Level stated in the example may not reflect the actual BMC revision level setting in your system Problem Solving 5 19 How to Identify System Event Log Data To help you identify your System Event Log Data refer to the following Tables Table 5 3 System Event Logging Data Sensor Sensor Type Specific Sensor Type Code Offset Event Type Reserved 00h Reserved Temper
40. 04h CD ROM Boot Completed OS Critical Stop 20h 00h Stop during OS Load Initialization 01h Run Time Stop System ACPI Power 22h 00h SO GO Working ias 01h 1 Sleeping with System amp Processor Context Maintained 04h S4 Non Volatile Sleep Suspend To Disk 05h S5 G2 Soft OFF 07h G3 Mechanical Off 08h Sleeping Cannot Differentiate between S1 S3 Watchdog 2 23h 01h Hard Reset 02h Power Down 08h Timer Interrupt SMI Timeout F3h SMI Timeout EMP F5h 00h Communication Error Sensor Failure F6h 00h 12 Bus Device Address Not Acknowledged 01h I2C Bus Device Error Detected 02h I2C Bus Timeout OEM Reserved F7h FFh Problem Solving 5 21 Table 5 4 Sensor Codes Sensor Number Sensor Type 01h Ambient Temp MB 02h CPUs Temp 03h CPU 2 Temp 20h 3 3V 21h 5V 22h 12V 23h 3 3Vs 24h VCCPO CPU 1 VRM 25h VCCP1 CPU 2 VRM 29h 1 5V 2Ah 2 5V 2Ch SCSI A 2 85V 2Dh SCSI B 2 85V 2Eh SCSI A Vref0 2Fh SCSI A Vref1 30h SCSI A Vref2 31h SCSI B Vrefo 32h SCSI Vref1 33h SCSI B Vref2 40h CPU Rear Fan Fan 1 41h CPU Front Fan Fan 2 42h Chassis HDD Fan Fan 3 5 22 Problem Solving Problem Solving 5 23 System Cabling System Cabling Before You Begin Static Precautions Standard Configuration RAID Configuration System Cabling This appendix contains information and procedures on cabling configurations used in your system The cabling configurations
41. CSI hard disk drive bays contain a hot swap back plane that require an 80 pin single connector attachment SCA connector on the drives that you install System Overview 1 5 SAF TE Logic amp Note SAF TE Logic is in systems that include the hot swap SCSI disk drive cage SAF TE Logic is not available in systems that include the standard SCSI disk drive cage The SCSI backplane includes SAF TE SCSI Accessed Fault Tolerant Enclosure logic that provides an interface to the disk subsystem that supports status signals hot swapping drives and enclosure monitoring The transport mechanism for the standardized alert detection and status reporting is the SCSI bus Disk drives power supplies cooling fans and temperature are continually monitored and the conditions then reported over the SCSI bus to the system When used with RAID management software the user can be alerted of impending or imminent disk conditions requiring attention This allows the user to react to conditions that could normally go unnoticed until data loss 1 6 System Overview System Board Features The system board Figure 1 3 offers a flat design with the processor and memory subsystems residing on the board This figure shows the major components on the system board The following subsections describe the system board major components zr mx lt Lr o ssp
42. D subsystems the operating system must typically be restarted IC Integrated Circuit An electronic device that contains miniaturized circuitry IDE Integrated Drive Electronics type of hard disk drive with the control circuitry located inside the disk drive rather than on drive controller card interface connection between the computer and peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at time J jumper small electrical connector used for configuration on some computer hardware K Kilobyte 1 024 bytes See also byte L LAN Local Area Network group of computers linked together within limited area to exchange information LCD Liquid Crystal Display The type of video display used in portable computers Glossary 5 Light Emitting Diode A small electronic device that glows when current flows through it LPT1 or LPT2 The name you can assign a parallel port to specify its address See also parallel port LVD Super fast Ultra 2 SCSI Low Voltage Differential LVD Parallel SCSI Interface A new SCSI interface that provides greater I O bandwidth device connectivity data reliability and longer cable lengths for Ultra2 SCSI hard disk drives Note that in order to achieve LVD performance all devices inc
43. EXPRESS5800 120Ra 1 User s Guide B B B m EXPRESS5800 120Ra 1 User s Guide Proprietary Notice and Liability Disclaimer The information disclosed in this document including all designs and related materials is the valuable property of NEC Computers Inc and or its licensors NEC Computers Inc and or its licensors as appropriate reserve all patent copyright and other proprietary rights to this document including all design manufacturing reproduction use and sales rights thereto except to the extent said rights are expressly granted to others The NEC Computers Inc product s discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC Computers Inc is prohibited Trademarks INTEL is a registered trademark of Intel Corporation MS DOS is a registered trademark of Microsof
44. Ms Replace the rear top cover Plug in the server power cord and power on the server Slide the server into the system rack and secure it to the rack oo Install and secure the front bezel following procedures described earlier in this chapter Option Boards This section describes how to install and remove PCI option boards PCI option boards plug into PCI riser cards which are inserted into the system board Your system includes two PCI riser cards as shown in Figure 4 17 4 18 Upgrading Your System Figure 4 17 PCI Riser Card Locations Installing a PCI Option Board CAUTION Observe static precautions Use an antistatic wrist strap 1 Remove the system front bezel and rear top cover as described earlier in this chapter Ensure the server is powered down and the AC cable is disconnected Locate the option slot in the rear panel of your server where you are installing the PCI board Remove and save the expansion slot PCI bracket assembly See Figure 4 18 Figure 4 18 Removing the PCI Bracket Assembly 4 Remove the expansion slot cover from the PCI bracket assembly by removing the attachment screw and sliding the cover up from the bracket assembly See Figure 4 19 Save the slot cover Upgrading Your System 4 19 Figure 4 19 Removing the Expansion Slot Cover 5 Remove the option board from its protective wrapper holding the board only by the edges Do not touch the bo
45. Pas L RAID controller CD ROM drive B Raid controller SCSI connector J Diskette drive connector C SCSI connector to SCSI controller K SCSI hard drive 1 D SCSI loopback cable L SCSI hard drive 1 connector E SCSI connector to hard drive connectors M SCSI hard drive 0 F Internal connection from SCSI connector to hard SCSI hard drive 0 connector drives G Diskette drive System board CD ROM drive connector Figure A 2 RAID Cable Configuration System Cabling 5 6 System Cabling Interrupt Request PCI IRQ Device I O Port Address Assignments a Interrupt Request Assignments PCI IRQ Device Assignments Port Address Assignments This appendix provides the Interrupt Requests IRQs PCI IRQ device and I O port addresses that are factory assigned for this system Use these values for reference when installing an optional device Interrupt Request Assignments Table B 1 lists the factory assigned Interrupt Requests IRQs Table B 1 Interrupt Request Assignments IRQ Peripheral Device Controller IRQ Peripheral Device Controller 0 System timer 8 Real time clock 1 Keyboard 9 PCI SCI 2 Cascaded connection 10 PCI 3 serial port PCI 11 ESMINT PCI 4 COM serial port PCI 12 Mouse 5 PCI LPT2 parallel port 13 Math co processor 6 Floppy disk 14 Primary IDE CD ROM drive 7 PCI LPT1 parallel
46. Replace the rear top cover 18 Plug in the server power cord and power on the server 19 Slide the server into the system rack and secure it to the rack 20 Install and secure the front bezel following procedures described earlier in this chapter Upgrading Your System 4 27 Hard Disk Drives Your system supports a variety of SCSI hard disk drives The SCSI drives must use the industry standard 80 pin Single Connector Attachment SCA connector Contact your sales representative or dealer for a list of approved devices The internal hard disk drives are located in the SCSI disk drive bays If you are adding or removing a SCSI hard disk device consider the following N CAUTION Do not hot swap a single ended disk drive into an LVD disk drive only system for it may cause data corruption The only way a single ended disk drive can be used with an all LVD disk drive system is by first powering down the system installing the single ended disk drive and then powering the system back up amp Note Installing a single ended disk drive into an all LVD disk drive system causes all the drives to operate in the non LVD mode thereby reducing performance SCSI ID Assignment Your system contains a hard disk drive cage containing one SAF TE controller and slots to hold a maximum of two hard disk drives The hard disk SCSI bay and address assignments for drives in the drive cage are shown in Figure 4 32 and Table 4 2
47. SI BIOS Onboard LAN 1 Enabled Disables Enables the mapping of Disabled the onboard LAN 1 BIOS Onboard LAN 2 Enabled Disables Enables the mapping of Disabled the onboard LAN 2 BIOS PCI Slot 1 Enabled Initializes Device Expansion ROM Disabled PCI Slot 2 Enabled Initializes Device Expansion ROM Disabled Numlock Submenu Feature Choices or Display Only Description Your Setting Numlock Key Click Keyboard Auto repeat Rate Keyboard Auto repeat Delay Auto On OFF Disabled Enabled 2 sec 6 sec 10 sec 13 3 sec 18 5 sec 21 8 sec 26 7 sec 30 sec 0 25 sec 0 5 sec 0 75 sec 1 sec Selects the power on state for Numlock Disables or enables keyclick Selects key repeat rate Selects delay before key repeat 3 10 Configuring Your System Security Menu amp Note Enabling the Supervisor Password field requires a password for entering Setup The passwords are not case sensitive Choices or Feature Display Only Description Your Seiting Supervisor Clear Status only user cannot modify Password is Once set this can be disabled by User Password is Set Supervisor Password Set User Password Clear Press ENTER Press ENTER setting it to a null string or by clearing password jumper on system board see System Board Jumpers in this Chapter Status only user cannot modify Once set this can be disabled by setting it to a null string or by clearing p
48. Warning The detachable power supply cord is intended to serve as the disconnect device m Warning This equipment has a 3 wire grounded power cord To prevent electrical hazards do not remove or defeat the ground prong on the power cord Replace the power cord if it gets damaged Contact your dealer for an exact replacement m Warning The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type ST or SJT 16 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country The voltage change occurs v
49. Z CAUTION Observe static precautions Use an antistatic wrist strap Hold the processor only by its edges CAUTION Installing a second processor that is of a different type than the first processor will result in system damage Do not touch or bend the processor s exposed pins Note It you are adding a second processor to your system you must remove the terminator from the secondary processor socket amp Note If your system has one processor and you are replacing it leave the terminator board intact in the empty secondary processor connector Remove the processor you want to replace 1 Remove the system front bezel and rear top cover as described earlier in this chapter Ensure the server is powered down and the AC cable is disconnected Raise the ZIF socket lever to the up position See Figure 4 8 If you are adding a second processor into your system remove the terminator from the secondary processor socket The terminator is shown in Figure 4 6 B 5 Position the processor over its ZIF socket so the processor pins align with the socket holes Note that one corner of the processor has three pins that should be positioned over the corner of the socket that has the three matching pin holes See Figure 4 9 A 4 12 Upgrading Your System Figure 4 9 Positioning the Processor Insert the processor pins into the socket Apply pressure equally over the top surface of the processor until it
50. agnostic Disabled Disables or enables display of Screen Enabled the diagnostic screen during boot instead of the NEC logo The Boot time diagnostic screen is automatically enabled if redirection or RomPilot is enabled RomPilot Support Disabled Disables or enables RomPilot Enabled support The Boot time diagnostic screen is enabled if RomPilot is enabled See Appendix B for more details Post Error Pause Disabled Disables or enables a pause Enabled during system bootup if an error occurs If Enabled and an error occurs the bootup sequence pauses and offers the choice of entering BIOS Setup or resuming the boot sequence If Disabled the System always continues to Clear DIMM Errors DIMM Error Pause Press ENTER Enabled Disabled bootup Memory Reconfiguration Submenu Choices or Feature Display Only Description Your Setting DIMM 1 Status Normal Display Only DIMM 2 Status Normal Display Only DIMM 3 Status Normal Display Only DIMM 4 Status Normal Display Only Clears the DIMM group error status information The POST operation pauses if a DIMM error occurs Possible Values Normal None or Error Configuring Your System 3 7 CPU Reconfiguration Submenu Choices or Feature Display Only Description Your Setting CPU 1 Status Normal Display Only CPU 2 Status Normal Display Only Clear CPU Errors Press ENTER Clears the CPU error information CPU Error Pause Enabled
51. and connectors Front View with Front Bezel Closed Figure 2 16 shows the location of the front system features A 6 5 gt ACT LINK 100TX 100TX B A System indicators Refer to Figure 2 19 B Keylock When locked secures the front bezel not allowing access to the system devices Figure 2 16 Front Features 2 18 Setting Up the System Opening and Removing the Front Bezel Refer to the Figure 2 17 and open the front bezel of the cabinet as follows 1 Open the front door of the system rack 2 If the front bezel is locked unlock it by inserting the key and turning the key to the unlocked position 3 Grasp the indentation located on the right edge of the front door and pull the bezel towards you to open it 4 Slide the bezel to the right and remove it from the system 5 Release the thumbscrews securing the server to the front of the system rack 6 Pull the server out of the rack until the component rail release latches engage The component rail release latches on either side of the server lock the server onto the slide rails Figure 2 17 Opening and Removing the Front Bezel Setting Up the System 2 19 Front View Figure 2 18 shows the location of the hard disk drives peripheral devices and connector mounted at the front panel of the system
52. ard components or the gold connectors 6 Record the option board serial number in the equipment log 7 Set any board jumpers Refer to the documentation accompanying the option board 8 Attach the PCI bracket to the option board and secure it with the screw removed in Step 6 See Figure 4 20 Set the option board aside on an anti static surface Figure 4 20 Attaching the PCI Bracket to the Option Board 9 Gently push the plastic ejector levers out and down to eject the PCI riser card from its socket on the system board See Figure 4 21 The locations of the two PCI riser cards on the system board are shown in Figure 4 17 4 20 Upgrading Your System Figure 4 21 Removing the PCI Riser 10 Hold the PCI riser card only by its edges being careful not to touch its components or gold edge connectors Carefully lift it away from the socket 11 Slide the PCI riser card into protective sheath to protect it from electrostatic discharge ESD while performing the next few steps See Figure 4 22 A Figure 4 22 Installing the Anti static Sheath 12 The PCI riser card may include a dust cover covering the option board connector Figure 4 22 B Remove the dust cover if one is installed 13 Grasp the option board by its edges and insert it into the connector on the PCI riser card See Figure 4 23 Upgrading Your System 4 21 Figure 4 23 Inserting the Option Board into the PCI Riser Card Connector
53. assword jumper on system board see System Board Jumpers in this Chapter Supervisor password controls access to the setup utility When the lt Enter gt key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board refer to System Board Jumpers in this chapter When the lt Enter gt key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board refer to System Board Jumpers in this chapter Password on Boot Disabled Disables or enables password Enabled entry on boot Diskette Access Everyone Controls access to diskette drives Supervisor Secure Mode Power Switch Masked Determines whether power switch Mask Unmasked is masked or unmasked Option ROM Unmasked Determines whether Option ROM Menu Mask Masked Menu Mask is masked or unmasked Processor Serial Disabled Determines whether Processor Number Enabled Serial Number feature is enabled or disabled Configuring Your System 3 11 System Hardware Menu Choices or Feature Display Only Description Your Setting Thermal Sensor Press Enter Wake On Events Press Enter AC Link Power On Last State Stay Off ESM IRQ Disabled IRQ5 IRQ10 IRQ11 Error Log Press Enter Initialization Console Press En
54. atch the settings of serial port 2 Enables the specified baud rate Enables flow control Indicate whether the console is connected directly to the system or a modem is used to connect Configuring Your System 3 13 Boot Menu Use the up or down arrow keys to select a device then press the lt gt or lt gt keys to move the device higher or lower in the boot priority list Boot Device Priority Menu Boot Priority Device Description Your Setting 1 ATAPI CD ROM Attempts to boot from an Drive ATAPI CD ROM drive 2 Diskette Drive Attempts to boot from a diskette drive 3 Hard Drive Attempts to boot from a hard drive device 4 Intel UNDI PXE Attempts to boot from 2 0 Build 071 5 Intel UNDI PXE 2 0 Build 071 diagnostic boot partition of the flash memory Attempts to boot from diagnostic boot partition of the flash memory 3 14 Configuring Your System Exit Menu You can make the following selections on the Exit Menu Select an option using the up or down arrow keys then press lt Enter gt to execute the option Pressing lt Esc gt does not exit this menu You must select one of the items from the menu or menu bar to exit Exit Menu Choices Description Save Changes and Exit Exits System Setup after saving all changes to CMOS Exit Without Saving Changes Exits System Setup without saving setup data to CMOS Get Default Value Loads default values for all Setup ite
55. ature 01h Temperature Voltage 02h Voltage 01h Performance Lags Fan 04h Fan Physical Security 05h 04h LAN Leash Lost System LAN Unplugged Platform Security 06h 00h Secured Mode Violation Attempt Violation Attempt 03h Pre boot Password Violation Network Boot Password Processor 07h 00h IERR 01h Thermal Trip 02h FRB1 BIST Failure 04h FRB3 Processor Startup Initialization Failure CPU didn t start 08h Processor Disabled Power Unit 09h 03h Interlock Power Down Memory OCh 00h Correctable ECC Oth Noncorrectable ECC POST Memory Resize OEh POST Memory Resize POST Error Ofh POST Error Event Logging 10h 00h Correctable Memory Error Logging Disabled Disabled 01h Event Type Logging Disabled 02h Log Area Reset Cleared 03h All Event Logging Disabled System Event 12h 00h System Reconfigured 01h OEM System Boot Event Hard Reset Critical Interrupt 13h 00h NMI Dump Switch 02h I O Channel Check NMI 04h PCI SERR 05h PCI PERR 5 20 Problem Solving Table 5 3 System Event Logging Data Continued Sensor Sensor Type Specific Sensor Type Code Offset Event Type Button 14h 00h Power Button 01h Sleep Button 02h Reset Button Module Board 15h CPU Terminator Missing System Boot Initiated 1Dh 03h User Requested PXE boot 04h Automatic Boot to Diagnostic Boot Error 1Eh 00h No Bootable Media 02h PXE Server Not Found OS Boot 1Fh 01h C Boot Completed 02h PXE Boot Completed 03h Diagnostic Boot Completed
56. ault Tolerant Enclosure A specification for monitoring the state of the drives and enclosure environment fan power supply temperature etc using the SCSI bus to indicate faults save To store information on a floppy disk hard disk magnetic tape or some other permanent storage device 5 5 Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices SEL System Event Log A record of system management events The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system serial communication Information sent sequentially one bit at a time serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device such as a mouse a modem or a serial printer setup program The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains information about the hardware in the computer software Programs with specific functions such as word processing data base management communications and operating system SRAM Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost
57. autions warnings and general guidelines A WARNING Be sure that power to the system is turned off and unplugged All voltage is removed only when the power cords are unplugged Avoid excessive vibration and shock Dropping an electronic component can cause serious damage Do not disconnect or remove parts other than those specified in the procedure Do not touch I O connector pins All screws are Phillips head unless otherwise specified m Oncompletion of any assembly or reassembly perform a power on test If a fault occurs verify that the assembly or reassembly was performed correctly If the problem persists see Problem Solving in Chapter 5 Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system 2 4 Setting Up the System Assembly Ensure that the location of the rack mount server does not create an unstable condition when installed in the rack cabinet Before you begin select an appropriate location in your rack cabinet for the rack mount server To improve rack stability mount heavier items towards the bottom of the rack cabinet
58. ber Disk drive failure Replace disk drive RAID configuration only 2 24 Setting Up the System Making Connections If your system normally operates without a video display or keyboard for example as a network server you must install a video display and keyboard to configure the system You may remove them after running the BIOS Setup Utility For information on running the BIOS Setup Utility refer to Chapter 3 Configuring Your System of this User s Guide Refer to Figure 2 21 and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices Refer to the next section of this chapter before connecting the power cord to your server Z CAUTION Damage to the system may result if the keyboard mouse cable is inserted or removed when power is applied to the system Inserting a telephone line connector into a LAN board RJ 45 port may result in personal injury and equipment damage Figure 2 21 Making Connections Setting Up the System 2 25 Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage Plug the male end of the power cord into NEMA 5 15R outlet for 100 120 VAC or NEMA 6 15R outlet for 200
59. blinking green CPU or memory errors when amber voltage or thermal errors when red RAS controller error See Table 2 1 When off no disk activity or no disk fault when blinking green disk activity when amber internal disk failure See Table 2 1 When green connected to the network when blinking green network activity See Table 2 1 When off data transfer rate is 10Mb s when green data transfer is 100Mb s See Table 2 1 When green connected to the network when blinking green network activity See Table 2 1 When off data transfer rate is 10Mb s when green data transfer is 100Mb s See Table 2 1 Press to turn system DC power on or off If sleep mode is activated press once to enter power saving sleep mode When lit diskette is in use When lit CD ROM reader is in use Press to load CD and eject CD Press to eject diskette serial port 9 pin connector used for diagnostics Figure 2 19 Front System Features and Controls Setting Up the System 2 21 Rear View I mm gt XK lt Figure 2 20 shows the location of the rear system features and controls N M 33 MHz 64 bit PCI slot 1 33 MHz 64 bit PCI slot 2 Mouse port Keyboard port Power supply screen AC input power connector LAN port 2 connector LAN port 1 connector SVGA connector USB2 connector USB1 connector Serial Port 1 Diagn
60. ch the end of the cable arm with the long hinged bracket to the mounting plate installed in the previous step See Figure 2 11 Figure 2 11 Installing the Cable Arm to the Mounting Bracket Setting Up the System 2 13 4 Refer to Figure 2 12 Position the U bracket on the outside of the right slide rail A viewed from the rear of the system rack While holding the U bracket in place position the adjustable side of the small L bracket C on the inside of the slide rail in front of the U bracket Secure the U bracket to the small L bracket with two 6 32 screws supplied with the kit Do not completely tighten the screws Figure 2 12 Installing the U Bracket and Small L Bracket to the Cable Arm 5 Attach the small L bracket C to the free end of the cable arm D using two 6 32 screws Tighten these two screws See Figure 2 12 Pull the server out of the rack until the component rail release latches engage The component rail release latches on either side of the server lock the server onto the slide rails From the rear of the system cabinet extend the cable retention arm towards the rear of the system cabinet Tighten the two 6 32 screws that secure the U bracket B and small L bracket C to the slide rail See Figure 2 12 Press in on the rail release latches and slowly push the server in and out of the system rack Ensure proper movement of the cable retention arm Adjustment of the cable arm
61. data in and out of main memory at high speeds Some software requires EMS to operate EPROM Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code can be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM expansion slot See backplane slot extended memory The protected memory above IM that is directly accessible by the microprocessor through certain utilities and operating systems F flash EPROM A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powered off See also EPROM and ROM floppy disk drive See disk drive format The process used to organize a hard or floppy disk into sectors so it can accept data Formatting destroys all previous data on the disk FRB Fault Resilient Boot A server management feature FRB attempts to boot the system using the alternate processor or DIMM G Gigabyte 1 073 741 824 bytes See also byte 4 Glossary hard disk drive See disk drive hardware The physical parts of your computer including the keyboard monitor disk drives cables and circuit cards hot swap A method used to insert or remove SCSI disk drives into or from an operating bus This method is typically used in RAID subsystems When used in non RAI
62. displays an error message Refer to the Error Message section in this chapter for an explanation of each error message Troubleshooting Guide Use the following troubleshooting procedures to help you identify a problem These general procedures lead you through the following W Preparing the system for diagnostic testing m Monitoring POST while it is running m Verifying proper operation of key system LEDs m Confirming loading of the operating system Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing perform the following amp Note Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges refer to the documentation supplied with your video display monitor 4 If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containing the operating syst
63. e SVGA subsystem that supports the following m BIOS compatibility with VGA EGA CGA Hercules Graphics and MDA 4 MB of 10 ns onboard Synchronous Graphics Memory SGRAM m Pixel resolutions up to 1224 X 768 m Analog VGA monitors single and multiple frequency interlaced and noninterlaced with a maximum vertical retrace noninterlaced frequency of 100 Hz 1 10 System Overview Peripheral Controller The advanced integrated peripheral controller supports two serial ports two universal serial ports one parallel port one diskette drive PS 2 compatible keyboard and mouse and integrated Real Time Clock RTC The system provides the connector interface for each port Serial Ports Both serial ports are relocatable Each serial port can be set to one of four different addresses and can be enabled separately When disabled serial port interrupts are available to add in boards External Device Connectors The rear panel external I O connectors provide support for a PS 2 compatible mouse and a keyboard fora SVGA monitor serial port COM 1 connector two LAN connectors two USB connectors and an external SCSI wide connector Serial port COM2 connector is located on the front panel of your server System Board Management Controller BMC Server management is concentrated in the System Board Management Controller BMC The BMC and associated circuitry are powered from a 5Vdc standby voltage which remains active when system p
64. e edges remove it from its antistatic package Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket See Figure 4 16 Figure 4 16 Inserting Memory DIMMs Insert the bottom edge of the DIMM into the socket and press down firmly on the DIMM until it seats correctly Gently push the plastic ejector levers on the socket ends to the upright position Repeat the steps to install each additional DIMM Upgrading Your System 4 17 9 Replace the rear top cover 10 Plug in the server power cord and power on the server 11 Slide the server into the system rack and secure it to the rack 12 Install and secure the front bezel following procedures described earlier in this chapter Removing DIMMs N CAUTION Use extreme care when removing a DIMM Too much pressure can damage the socket slot Apply only enough pressure on the plastic ejector levers to release the DIMM 1 Remove the system front bezel and rear top cover as described earlier in this chapter 2 Ensure the server is powered down and the AC cable is disconnected 3 Gently push the plastic ejector levers out and down to eject a DIMM from its socket See Figure 4 15 4 Hold the DIMM only by its edges being careful not to touch its components or gold edge connectors Carefully lift it away from the socket and store it in an antistatic package Repeat the above steps to remove the remaining DIM
65. e rails 6 From the rear of the system cabinet extend the cable retention arm towards the rear of the system cabinet Setting Up the System 2 15 7 Refer to Figure 2 14 Attach the free end of the cable retention arm to the small L bracket C using two 6 32 screws Tighten these two screws 8 Attach the small L bracket C to the large L bracket D using two 6 32 screws Do not tighten these two screws Figure 2 14 Attaching the Cable Arm to the L Brackets 9 Press in on the rail release latches and slowly push the server in and out of the system rack Ensure proper movement of the cable retention arm Adjustment of the cable arm hinged brackets may be necessary to attain smooth operation Tighten all screws 10 Bundle all the server cables together and tie wrap them to the cable retention arm 11 Slide the server into the system rack 2 16 Setting Up the System Installing the Front Bezel 1 Position the front bezel so the mounting tabs of the front bezel are aligned with their mounting holes on the front of the system See Figure 2 15 Slide the bezel right until the bezel snaps into place Figure 2 15 Installing the Front Bezel 2 Close and lock the front bezel Setting Up the System 2 17 Getting Familiar with the System This section helps you become familiar with the system s features such as the location of your system s front and rear panel switches indicators
66. e system board includes dual IOBASE T 100BASE TX network controllers based on the Intel 82559 Fast Ethernet PCI Bus Controller As a PCI bus master the controllers can burst data at up to 132 MB sec Each controller contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiting for access to the PCI bus Each controller has the following m 32 bit PCI bus master interface direct drive of bus compatible with PCI Bus Specification Revision 2 1 Chained memory structure with improved dynamic transmit chaining for enhanced performance m Programmable transmit threshold for improved bus utilization m Early receive interrupt for concurrent processing of receive data m On chip counters for network management W Autodetect and autoswitching for 10 or 100 Mbps network speeds m Support for both 10 Mbps and 100 Mbps networks capable of full or half duplex with back to back transmit at 100 MBPS m Support for Wake On LAN SCSI Controller The system board includes an embedded Adaptec AIC7899 dual function SCSI controller The AIC7899 controller provides dual Ultra 160 M SCSI interfaces as two independent PCI functions Interface A supports two Ultra 160 M SCA hard disk drives in the system Interface B may be used to support external SCSI devices attached to the system utilizing the SCSI connector located on the rear panel Video Controller The system has an integrated ATI Rage XL 64 bit high performanc
67. e system has been running any processor and heat sink already installed on the board will be hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with the procedures described here 1 Remove the system front bezel and rear top cover as described earlier in this chapter 2 Ensure the server is powered down and the AC cable is disconnected 4 10 Upgrading Your System 3 Using a flat bladed screwdriver press down on the heat sink clip retention latch until it springs outward from the fastener tab on the base of the ZIF socket of the processor that you are removing See Figure 4 7 A N CAUTION When performing the remaining steps in this procedure do not touch the thermal tape located between the heat sink and the processor as the tape is easily damaged 4 Remove the heat sink clip by pulling it up and over the center of the heat sink and detach the small end of the clip from the tab on the base of the ZIF socket as shown in Figure 4 7 B Remove the heat sink Figure 4 7 Removing the Heat Sink Clip and Heat Sink 5 Raise the ZIF socket lever to the up position See Figure 4 8 Figure 4 8 Removing the Processor Upgrading Your System 4 11 6 Grasp the opposite sides of the processor apply equal upward force on each side and rock it from side to side until it releases 7 Place the processor into an anti static container Installing a Processor
68. e system power cord Upgrading Your System 4 5 Removing the Rear Top Cover To remove the rear top cover 1 Perform all steps in Removing the Front Bezel described in the previous procedure 2 Loosen the captive thumbscrew securing the top cover to the rear panel See Figure 4 3 3 Slide the top cover towards the rear of the server chassis until its tab fasteners unlock 4 Lift the top cover up and away from the chassis fe 7 Figure 4 3 Removing the Top Cover 4 6 Upgrading Your System Replacing the Rear Top Cover To replace the rear top cover 1 Position the top cover above the server and slide the cover towards the front of the server chassis until its tab fasteners lock into the chassis See Figure 4 4 2 Tighten the captive thumbscrew securing the top cover to the chassis Figure 4 4 Installing the Top Cover Upgrading Your System 4 7 Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system Topics covered include m Replacing the real time clock battery m Removing and Installing a Pentium processor m Installing or removing DIMMs N CAUTION Electrostatic discharge ESD can damage add in boards and other components place them on an antistatic surface Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis
69. ective wrapper 11 Remove the option board serial number from the equipment log Note If you are installing another option board perform the applicable steps in the nstalling an Option Board procedure starting with Step 5 if you are not installing another option board continue with Step 12 of this procedure 12 Install the expansion slot cover onto the PCI bracket assembly by sliding the cover down into the bracket assembly Secure with attachment screw See Figure 4 29 Figure 4 29 Installing the Expansion Slot Cover to the Bracket Assembly 13 Position the PCI bracket assembly within the opening in the rear panel ensuring the tab on the bracket extends over the rear panel as shown in Figure 4 30 A The edges of the PCI bracket slide into slots on the rear panel as shown in Figure 4 30 B Figure 4 30 Installing the PCI Bracket Assembly 4 26 Upgrading Your System 14 Remove the protective sheath from the PCI riser card if installed in Step 7 15 Ensure the riser card socket plastic ejector levers are positioned outward as shown in Figure 4 21 16 Grasp each side of the PCI riser card and exert a downward pressure on the card at the points shown until the board is seated in its connector on the system board See Figure 4 31 H aa 2 HL gi EYE Ness ed In HILLEL MEN BEBE BI Figure 4 31 Installing the PCI Riser 17
70. egins o iem tete 3 20 Moving System Board Jumpers esee enne een nennen 3 2 Clearing and Changing the Passwords esee 3 22 Clearing CMOS 3 22 iv Contents 4 Upgrading Your System General Information o 4 2 Static Precautions sonin aie Rp pe dete 4 3 Preparing Your System for Upgrade oo cece 4 3 Equipment t et ete ebbe tee 4 3 Front Be Zel 0 1S gpauA ne TR e RC eee e Pene 4 4 Removing the Front Bezel rene ee pite e depen 4 4 Replacing the Front Bezel e e Re ee eat 4 5 Top cab ben 4 5 Removing the Rear Top Cover eese ennt nennen 4 6 Replacing the Rear Top Cover essetis 4 7 Modifying the System Board 4 8 Replacing the Real time Clock Battery eese 4 8 Removing and Installing a Pentium III Processor 4 10 DIMMIS 5 eiit eei hee ete rete tiec eth t eed baee Ue eee t o OR EO ER en Pee ete ete beta 4 16 Option ET 4 19 Installing PCI Option 4 19 Removing a PCI Option 4 24 Hard Disk nre t ete Heec eere e Hen 4 28 SCSTITID Assignment coiere ee beet eoe recep oerte eee ted ect anne 4 28 Installing or Swapping Hard Disk Drive in a Hot swap 4 29
71. em files in drive A 5 Turn on the system If the power indicator LED does not light refer to Power Light Does Not Light found later in this chapter 5 6 Problem Solving Monitoring POST Each time you turn on the system the Power On Self Test POST runs automatically and checks the system board processor board memory keyboard and most installed peripheral devices During the memory test POST displays the amount of memory that it is able to access and test Depending on the amount of memory it may take several minutes to complete the memory test Press F2 to enter SETUP If you do not press F2 the above message remains for a few seconds and the boot process continues If POST finds an error it displays an error message and in case there is a problem with the display it emits a series of long and short beeps Write down any beep code emitted This information is useful to your service representative Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes The POST Tests table at the end of this chapter lists keys active during POST and provides a description of errors that may occur The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error c
72. er memory ASCII American Standard Code for Information Interchange standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals B backplane slot connector on the backplane board in desktop computers and expansion boxes that allows you to install circuit cards backup copy of data for safe keeping The data is copied from computer memory or disk to floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps BIOS Basic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM EPROM and ROM bit Derived from BInary digiT a bit is the smallest unit of information a computer handles See also byte Glossary 1 Baseboard Management Controller Contains all of the server management functions major function of the BMC is to monitor
73. etention Arm Assembly The triple hinged cable retention arm attaches to the rear of the server and the system rack allowing cables to move as the server slides back and forth within the rack cabinet The server cables are tie wrapped to the cable retention arm The following sections provide procedures for installing the cable retention arm assembly to your server and your system rack Installation of the cable retention arm differs depending on the type of system rack used The cable retention arm components that shipped with your server are shown in Figure 2 9 Follow procedures pertaining to your system rack A Mounting plate D Small L bracket B Cable arm E U bracket C Large L bracket F 6 32 screws Figure 2 9 Cable Retention Arm Components 2 12 Setting Up the System Installing the Cable Retention Arm Assembly a Rittal System Rack 1 Remove the bottom left power supply mounting screw located on the rear of the server directly to the right of the mouse connector See Figure 2 10 A 2 Attach the mounting plate B to the rear of the server below the AC receptacle Use the screw removed in Step and two additional 6 32 screws from the kit See Figure 2 10 74 Figure 2 10 Installing the Mounting Plate 3 One end of the cable arm includes a long hinged bracket with six mounting holes The other end of the cable arm includes a small hinged bracket with two mounting holes Using two 6 32 screws atta
74. evice configuration 170 177 or EDMA 2 compatible mode primary command block register 1F0 1F7 or BARO EDMA 2 compatible mode secondary command block register 278 27F Parallel port 3 2F8 2FF Serial port 2 376 or EDMA2 compatible mode secondary command block register 370 377 Floppy disk drive 2 IDE 2 378 37F Parallel port 2 3BO 3BB VGA 3BC 3BF Parallel port 1 300 3DF VGA 3E8 3EF Serial port 3F6 BAR3 EDMA2 compatible mode primary command block register 3FO0 3F7 Floppy disk drive 2 IDE 1 3F8 Serial port 1 Table B 3 Port Address Assignments Continued B 4 Interrupt Request PCI IRQ Device l O Port Address Assignments Address Item 40B extended write mode register 4DO Master 8259 ELCR programming 4D1 Slave 8259 ELCR programming 4D6 or BARI DMA extended write mode register C00 PCI IRQ mapping index register C01 PCI IRQ mapping data register C14 PCI error status register C49 Address status control C4A Rise time counter control C52 General purpose register GPMs C60C ISA wait register C6F Other control registers CA2 CA3 IPMI IMPI KCS interface 4 CA5 IPMI SMI interface CA6 CA7 IPMI SCI SW1 interface CD6 Power management index register CD7 Power management data register CF8 CFC PCI configuration space CF9 Reset control F50 F58 General purpose chipset BAR4 00 EDMA2 PCI base address register 4 Interrupt
75. g the Server in the System Rack Cabinet eee 2 10 Installing the Cable Retention Arm Assembly eee 2 12 Installing the Cable Retention Arm Assembly into a Rittal System Rack 2 13 Contents iii Installing the Cable Retention Arm Assembly into APC System Rack 2 15 Installing the Front Bezel 2 17 Getting Familiar with the 2 18 Front View with Front Bezel Closed eese 2 18 Opening and Removing the Front Bezel esee rennen 2 19 Front Views cim eterne ee bee EHE e det eie ae 2 20 UCM C 2 22 Status LED Indicator Descriptions eese rennen nennen nene 2 23 Making Connectlolis Rn Ee eee ide n Eie Erie tein 2 25 Connecting the Power COE et e e etie e e ee b Pep cH E tet Hte ERE 2 26 Powering On Your System dei aere deti re He eene ent le dso Ae 2 27 3 Configuring Your System Configuring Your System 22 5 dep e et epos docete edet b beate decades 3 2 BIOS Setup Utility cete tete pere ee de eet ee ee gets 3 3 Using the BIOS Setup Utility uice eter dieti ee etos 3 3 BIOS Setup Configuration Settings sese nennen nennen 3 4 Main Menu uini ede e e 3 5 Advanced ene ER RR nde et hanes 3 6 Advanced Submenu
76. ground Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part 2032 is a commodity part available through many vendors Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board CAUTION Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children N CAUTION Observe static precautions Use an antistatic wrist strap A WARNING If you are removing the top covers after the system is set up you must first power off the system and all external devices and then Unplug the system power cord 4 8 Upgrading Your System 1 Remove the system front bezel and rear top cover as described earlier in this chapter Ensure the server is powered down and the AC cable is disconnected 3 If present remove the protective plastic cover located over the top of the lithium battery 4 Insert the tip of a small flat bladed screwdriver or equivalent under the plastic tab on the San in plastic retainer See Figure 4 5 Gently push down on the screwdriver to lift the battery Remove the battery fr
77. h interface is capable of operations using either 8 or 16 bit SCSI providing 160 MB s Ultra 160 M or 40 MB s Wide Ultra throughput One SCSI interface is available at a 68 pin Utlra 160M SCSI interface connector on the system board A SCSI loopback cable C attached to this connector routes this interface to a 68 pin Utlra 160M SCSI interface connector D on the system board From this connector the interface is internally connected to the two 160 M SCA drives J and L The second SCSI interface can be used to support external SCSI devices attached to the SCSI connector O located on the rear panel A 3 5 inch diskette drive F is installed in all systems and interfaces separately to the system board System Cabling A 3 H Roa K 02 Gs 3 N Dg M A SCSI controller Diskette drive connector B SCSI connector to SCSI controller J
78. heral Component Interconnect PCI is high performance peripherals I O bus supporting data transfers of up to 528MB per second Pentium A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and play is the ability to plug a device into a computer and have the computer recognize that the device is there The user doesn t have to tell the computer POST Power On Self Test R RAM Random Access Memory A temporary storage area for data and programs This type of memory must be periodically refreshed to maintain valid data and is lost when the computer is powered off See also NVRAM and SRAM real time clock The IC in your computer that maintains the time and date Glossary 7 ROM Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off See also BIOS EPROM and flash EPROM RS 232C port An industry standard serial port See also serial port 5 SAF TE SCSI Accessed F
79. hinged brackets may be necessary to attain smooth operation Tighten all screws 10 Bundle all the server cables together and tie wrap them to the cable retention arm 11 Slide the server into the system rack 2 14 Setting Up the System Installing the Cable Retention Arm Assembly APC System Rack 1 At the rear of the system rack attach the large L bracket to the server right hand vertical rail in the position shown in Figure 2 13 It is necessary to remove the bottom M5 screw securing the right slide rail to the vertical rail J J Figure 2 13 Installing the Large L Bracket 2 Remove the bottom left power supply mounting screw located on the rear of the server directly to the right of the mouse connector See Figure 2 10 A 3 Attach the mounting plate B to the rear of the server below the AC receptacle Use the screw removed in Step 2 and two additional 6 32 screws from the kit See Figure 2 10 4 One end of the cable arm includes a long hinged bracket with six mounting holes The other end of the cable arm includes a small hinged bracket with two mounting holes Using two 6 32 screws attach the end of the cable arm with the long hinged bracket to the mounting plate installed in the previous step See Figure 2 11 5 Pull the server out of the rack until the component rail release latches engage The component rail release latches on either side of the server lock the server onto the slid
80. ia a switch in the power supply m Warning Under no circumstances should the user attempt to disassemble the power supply The power supply has no user replaceable parts Inside the power supply are hazardous voltages that can cause serious personal injury A defective power supply must be returned to your dealer x Using This Guide Safety Notices for Users Outside of the U S A and Canada m PELV Protected Extra Low Voltage Integrity To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports m Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions m Earth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regulations in your country In the U K those regulations are the IEE Using This Guide xi Care and Handling Use the following guidelines to properly handle and care for your system Protect the system from extremely low or high temperatures Let the system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protec
81. ier in this chapter A Figure 4 35 Installing a Disk Carrier into the Bay B Upgrading Your System 4 31 4 32 Upgrading Your System Problem Solving Problem Solving Static Precautions Troubleshooting Checklists Diagnostic Testing Specific Problems and Corrective Actions Problems with the Network Plug and Play Installation Tips BIOS User s Information a How to Identify BIOS and BMC Revision Levels How to Identify System Event Log Data Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system The first section of this chapter tells you how to reset your system in the event of problems The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems The last section includes BIOS system and disk status user information WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage N CAUTION Operating your system with the
82. include m Standard Configuration m RAID Configuration Before You Begin A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system A 2 System Cabling Standard Configuration Your system is cabled using a single channel on board IDE Controller and dual channel on board Adaptec AIC7899 SCSI Controller Figure A 1 illustrates the standard system configuration The on board IDE controller supports the internally mounted CD ROM H as its master device If only one device is on a channel connector it must be set as the master device The AIC7899 SCSI controller A contains two independent SCSI interfaces Eac
83. ing of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear refer to Problems with Application Software found later in this chapter 5 8 Problem Solving Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD ROM drive activity LED does not light Problems with application software The startup prompt Press lt F2 gt key if you want to run Setup does not appear on the screen The bootable CD ROM is not detected Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following Is the system operating normally If so the power LED is probably defective Are there other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate Problem Solving 5 9 Incorrect No Beep Code If the system operates normally but there was no beep the piezo buzzer located on the system board may be defec
84. its handle is fully accessible Figure 4 33 Removing the Hard Disk Carrier from the Drive Bay m Pull the drive carrier out of the bay far enough to disengage the drive connector from the backplane Wait 30 seconds until the drive spins down m Remove the carrier from of the drive bay 4 Remove the hard disk drive from the disk carrier by removing the four screws See Figure 4 34 4 30 Upgrading Your System 5 Remove the new drive from its protective wrapper and place on an antistatic surface 6 Record the drive model and serial numbers in the equipment log Place the drive in the carrier with its connector facing the rear of the carrier Secure the drive in the carrier with the four screws supplied with the disk drive See Figure 4 34 Figure 4 34 Securing the Drive in the Carrier 9 Install the drive carrier with drive into the bay Figure 4 35 as follows m Open the drive carrier locking lever located on the left side of the carrier m Align the drive carrier with the bay guide rails m Slide the drive carrier into the bay until it docks with the SCSI connector See Figure 4 35 A W Press the carrier lever into its locked position so that it is flush with the front of the carrier See Figure 4 35 B 10 Plug in the server power cord and power on the server 11 Slide the server into the system rack and secure it to the rack 12 Install and secure the front bezel following procedures described earl
85. l end of the heat sink clip to the tab located on the base of the ZIF socket See Figure 4 12 Gently lower the heat sink onto the processor being careful not to move the heat sink from side to side 4 14 Upgrading Your System Figure 4 12 Positioning the Heat Sink Clip 12 Using a small flat blade screwdriver press down on the heat sink clip retention latch and hook it under the fastener tab on the base of the ZIF socket as shown in Figure 4 13 A The heat sink clip is now secured to the fastener tab of the ZIF socket Figure 4 13 Installing Heat Sink Clip 13 Record the processor in the equipment log Upgrading Your System 4 15 DIMMs The system board contains four DIMM sockets labeled through 4 Figure 4 14 Each socket can hold a single 72 bit DIMM module with 64MB 128MB 256MB 512MB or 1GB of memory When all four sockets are populated the system board supports a maximum of 4 GB of memory with 1GB DIMMs A DIMM will always be installed in socket 1 When you install additional DIMMs you must start with the first empty socket next to the DIMMs already installed When you remove DIMMs you must start with the highest number occupied DIMM socket on the system board DIMM 1 r DIMM 2 DIMM 3 r DIMM 0 c
86. luding cable controller and drive must support LVD Megabyte 1 048 576 bytes See also byte memory The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs N NVRAM Nonvolatile RAM A type of RAM that retains its contents even after the computer is powered off This memory stores EISA configuration information See also RAM and SRAM operating system A set of programs that provides the interface between other software programs and the computer 6 Glossary parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device such as a parallel printer partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives password A security feature that prevents an unauthorized user from operating your computer See also EEPROM Perip
87. ms Load Previous Values Loads previous values of all Setup items Save Changes Writes all Setup item values to CMOS Configuring Your System 3 15 Adaptec SCSI Utility The Adaptec SCSI Utility detects the SCSI host adapters on the server board Use the Adaptec SCSI Utility to m Change default values m Check and or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility You access the Adaptec SCSI Utility when you turn on or reboot your system To run the Adaptec SCSI utility perform the following procedure 1 2 Power on or reboot the system When this message appears on the video monitor Press Ctrl A to run SCSI Utility Press Ctrl A to run this utility When it appears choose the host adapter that you want to configure The SCSI utility starts When the Adaptec SCSI Utility detects more than one AIC 78xx host adapter it displays a selection menu listing the bus and device number of each adapter When the selection menu appears select the channel you wish to configure as follows Bus Device Channel Selected SCSI Adapter 01 04 A AIC7899 01 04 B AIC7899 Internal SCSI connector Once you select the adapter the following screen is displayed Menu Description Configure View Host Configure host adapter and device settings Adapter Settings SCSI Disk Utilities The utility scans the SCSI bus for SCSI devices reports a
88. n You can configure your system as well as option boards you may add to your system using the BIOS Setup Utility Several unique system parameters are configured using the BIOS Setup which is stored in the system FLASH memory The Adaptec Configuration Utility detects the SCSI host adapters on the system board Use this utility if you need to configure the SCSI controller in your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives If your system has been factory configured the BIOS Setup or Adaptec Configuration Utility do not need to be run unless you want to change the password or security features add certain types of option boards or devices or upgrade your system board This chapter also provides information on several system configuration parameters that are set by jumpers on the system board However these parameters do not usually require change Use the EXPRESSBUILDER CD ROM to create the device driver diskettes 3 2 Configuring Your System BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system To run the BIOS Setup Utility perform the following procedure 1 Power on or reboot the system Press F2 to ente
89. n Advanced Configuration Options Plug and Play SCAM Support Reset SCSI Bus at IC Initialization 7 Enabled Enabled Press ENTER for menu A First 0 0 Press ENTER for menu 160 Yes Yes Yes No No Yes 1 Press ENTER for menu Disabled Enabled No effect if BIOS is disabled Configuring Your System 3 17 Table 3 1 Adaptec SCSI Utility Setup Configurations Continued RECOMMENDED SETTING YOUR OPTION OR DISPLAY ONLY CONFIGURATION Display lt Ctrl A gt Messages During BIOS Enabled Initialization Extended BIOS Translation for DOS Enabled Drives gt 1 GByte Verbose Silent Mode Verbose Host Adapter BIOS Configuration Utility Enabled Reserves BIOS Space Domain Validation Enabled Support Removable Disks Disabled Under BIOS as Fixed Disks BIOS Support for Int13 Extensions Enabled No effect if BIOS is disabled Do not remove media from a removable media drive if it is under BIOS control Exiting Adaptec SCSI Utility To exit the Adaptec SCSI Utility press ESC until a message prompts you to exit if you changed any settings you are prompted to save the changes before you exit 3 18 Configuring Your System Configuring the RAID Controller The RAID Redundant Array of Inexpensive Devices option available for your system is the single channel SecuRAID 110 Mylex AcceleRAID 150 RAID controller board which gives your system the added security of fault tolerance
90. nd serial numbers of the system components dates of component removal or replacement and the name of the vendor from whom the component was purchased Be sure to record the same information for any components added to the system such as a power supply hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of serial numbers on add in boards hard disk drives and external equipment such as video displays or printers varies from one manufacturer to another Literature accompanying these products should illustrate or describe the location of model and serial numbers Equipment Log 1 Component Manufacturer Name amp Model Serial Number if available Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive CD ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 Power Supply standard 2 Equipment Log Index A AC linkage mode 1 13 Administrative password 1 14 Advance menu configuring in se
91. nd time Diskette drive A error System cache error Cache disabled PCI System Error on Bus Device Function PCI Parity Error on Bus Device Function Unsupported CPU detected in CPU socket 1 Unsupported CPU detected in CPU socket 2 Chassis Fan 1 Alarm occurred Chassis Fan 2 Alarm occurred Chassis Fan 3 Alarm occurred Chassis Fan 4 Alarm occurred Chassis Fan 5 Alarm occurred 5 14 Problem Solving Table 5 1 Post Error Codes and Messages Continued Code Error Message 0B35 Chassis Fan 6 Alarm occurred 0B36 Chassis Fan 7 Alarm occurred 0B46 ESMINT not configured 0B50 CPU 1 with error taken off line 0B51 CPU 2 with error taken off line 0B5F Forced to use CPU with error 0B60 DIMM group 1 has been disabled 0B61 DIMM group 2 has been disabled 0B62 DIMM group 3 has been disabled 0B63 DIMM group 4 has been disabled OB6F DIMM group with error is enabled 0B70 The error occurred during temperature sensor reading 0B71 System Temperature out of range 0B74 The error occurred during voltage sensor reading 0B75 System Voltage out of range 0B7C The error occurred during fan sensor reading 0B80 BMC Memory Test Failed 0B81 BMC Firmware Code Area CRC check failed 0B82 core hardware failure 0B83 BMC IBF or OBF check failed 0B90 BMC Platform Information Area Corrupted 0B91 BMC update firmware corrupted 0B92 Internal Use Area of BMC FRU corrupted 0B93 BMC SDR Repository empty 0B94 IPMB signal lines do n
92. ntroller and the optional RAID controller Appendix B Interrupt Request PCI IRQ Device I O Port Address Assignments provides the Interrupt Requests IRQs PCI IRQ device and I O port addresses that are assigned by the factory for this system These values can be used for reference when installing an optional device Appendix C Technical Specifications provides specifications for your server system Glossary defines the standard acronyms and technical terms used in this manual Equipment Log provides you with a sample equipment log for documenting the system configuration and future updates you may make to your system Using This Guide vii Text Conventions This guide uses the following text conventions Warnings cautions and notes have the following meanings A WARNING Warnings alert you to situations that could result in serious personal injury or loss of life CAUTION Cautions indicate situations that can damage the system hardware or software amp Note Notes give important information about the material being described m Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter m Text or keystrokes that you enter appear as boldface type For example type abc123 and press ENTER m File names are printed in uppercase letters For example AUTOEXEC BAT viii Using This Guide Related Documents In addition to this
93. ode will also be logged to the Event Logging area Report any error code to your service representative Problem Solving 5 7 POST Keys and Errors Action Message Description If POST Beeps Before Initialization failed before video initialized Most beep code Video Appears errors are fatal initialization cannot continue Refer to the section BIOS User s Information in this chapter If Monitor Displays Error Note error press F1 to continue boot or F2 to enter Setup Refer to the section BIOS User s Information in this chapter To Enter Setup Setup changes specific options then writes to CMOS NVRAM Press F2 during initialization to run Setup If you do not press F2 the boot process continues Enter BOOT Diskette If prompted insert the boot diskette Verifying Proper Operation of Key System Indicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter m Ifthere is a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Disk Drive Activity Indicator Does Not Light in this chapter Confirming Load
94. oing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic N CAUTION Operating your system with the top covers removed can damage your system components For proper cooling and airflow always replace the top covers before powering on your system amp Note Your system error log will be lost if your system AC power source is off or disconnected Hard disk drives are installed or removed at the front of the server Follow the procedures in this chapter to open the front bezel to gain access to the hard disk drives The rear top cover must be removed when installing all other server options Contact your sales representative or dealer for a list of approved optional peripheral devices 4 2 Upgrading Your System Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by
95. om its socket Dispose of the battery according to local ordinance Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket with the sign facing up 9 If applicable reinstall the plastic cover on the lithium battery socket 10 Replace the rear top cover 11 Plug in the server power cord and power on the server 12 Run the BIOS Setup to restore the configuration settings to the real time clock 13 Slide the server into the system rack and secure it to the rack 14 Install and secure the front bezel following procedures described earlier in this chapter Figure 4 5 Replacing the Real Time Clock Battery Upgrading Your System 4 9 Removing and Installing a Pentium Processor This subsection provides the procedures for removing and installing a Pentium III processor in your system The system board includes two Pentium ZIF sockets The primary processor socket with a processor installed is shown in Figure 4 6 A the secondary processor socket with a terminator installed is shown in Figure 4 6 B Z CAUTION Electrostatic discharge ESD can damage components place them on an antistatic surface Modify the system board using an antistatic wrist strap attached to chassis ground Figure 4 6 Removing and Installing a Pentium Processor Removing a Processor A WARNING If th
96. omponent Locations 5 17 Problem Solving Table 5 2 Post Error Beep Codes Beeps Error Cause Recommended Action 1 2 2 3 ROM Checksum Error Change system board 1 3 1 1 DRAM Refresh Test Error Change memory DIMM s 1 3 1 3 Keyboard Controller Test Error Change system board 1 3 3 1 Memory Not Detected No memory Verify DIMM installation Can not write to memory Change memory DIMM s 2 2 3 1 Unexpected Interrupt Test Error Unexpected interrupt Change CPU or system board 1 2 Option ROM Initialization Error Failure to initialize Option ROM Change system board or BIOS option board 1 2 Video configuration fails Failure to initialize VGA BIOS Change option video board or system board 1 2 OPTION ROM Checksum Error Failure to initialize Option BIOS Change M B or option board 5 18 Problem Solving How to Identify BIOS and BMC Revision Levels To help you identify your system s current BIOS and BMC revision levels refer to the following subsections BIOS Revision Level Identification During system Power On Self Test POST which runs automatically when your system is powered on your system monitor displays several messages one of which identifies the BIOS revision level currently loaded on your system see the example below amp Note In order to see the diagnostic messages the ESC key must be pressed Example BIOS Revision Level Phoenix BIOS 4 0 Release 6 0 250A In the example above BIOS 6 0 25
97. ory C 2 Technical Specifications Table 1 Server Unit Technical Specifications Continued Item Specification Optional Processor Support Chipset Graphics Dual Fast Ethernet PCI Bus Controllers Dual Interface SCSI Controller Real Time Clock Battery Peripheral Controller System Board Management Controller BMC Memory Board Keyboard Mouse Power Supply System Power Upgradeable from one to two processors ServerSet HE OSB4 ATI RAGE IIC 4 MB VRAM Resolutions 640x480 800x600 1024x768 1280x1024 Colors 16 Meg 640x480 800x600 64K 1024x768 256 1280x1024 Intel 82559 10BASE T 100BASE TX network controller Embedded Adaptec AIC7899 dual function controller Lithium battery vendor part no CR2450 PC97317 Super I O controller DS80CH11 BMC Up to 4GB of ECC SDRAM DIMM memory PS 2 compatibe 104 key 12 function keys separate numeric and cursor pads PS 2 serial mouse 2 button 200 Watt auto voltage sensing power supply AC input 100 120VAC or 200 240VAC 50 60 HZ Power consumption 250VA at 235W maximum two processors Technical Specifications C 3 C 4 Technical Specifications Glossary A AC Alternating Current The type of current available in wall outlets All computers must convert alternating current to direct current to operate See also DC address A label name or number that identifies a location in comput
98. ostic Button Wide Ultra 2 SCSI Connector add in board mounted on internal PCI riser card add in board mounted on internal PCI riser card PS 2 compatible 6 pin mini DIN connector Green PS 2 compatible 6 pin mini DIN connector Purple Power supply located behind this screen Supplies AC power to the power supply RJ 45 Ethernet connector RJ 45 Ethernet connector SVGA monitor 15 pin connector Blue Second USB connector Black First USB connector Black serial port 9 pin connector Turquoise COM2 serial port 9 pin connector located on the front panel Factory use only Connects external SCSI devices with internal SCSI controller Figure 2 20 Rear Features and Controls 2 22 Setting Up the System Status LED Indicator Descriptions Table 2 1 lists the system status LED indicators along with a description of each LED indicator Table 2 2 lists the disk drive status LED panel indicators along with a description of each LED indicator Refer to Figure 2 19 for the location of the LED indicators listed in Tables 2 1 and 2 2 Table 2 1 System Status LED Indicators LED Status Description Response Power Sleep Status Off Power interrupted to Check AC connection check system See Figure 2 19 C the system power supply Green Power applied to None required normal system Amber System power saving Press Power Sleep button to enter sleep mode Sleep mode and to return to Normal mode
99. ot respond 0B95 BMC FRU device failure 0B96 BMC SDR Repository failure 0B97 BMC SEL device failure OBBO SMBIOS SROM data read error 0BB1 SMBIOS SROM data checksum bad OBDO 1 SMBus device address not acknowledged OBD1 1 SMBus device Error detected OBD2 1 SMBus timeout Problem Solving 5 15 Table 5 1 Post Error Codes and Messages Continued Code Error Message RomPilot reports error number None Expansion ROM not initialized None Invalid System Configuration Data None System Configuration Data Read error None Resource Conflict None System Configuration Data Write Source None NOTICE Your System Redundant Power Supply is not configured None WARNING IRQ not configured 5 16 Problem Solving DIMM 1 DIMM 2 DIMM 3 DIMM 4 CN cS N TC SD CPU 1 CPU 2 Fan4 Fan3 Fan2 Fan7 Figure 5 1 C
100. ove the two screws securing the server to the front of the system rack A WARNING To reduce the risk of personal injury be careful when pressing the component rail release latches and sliding the component in or out of the rack The slide rails could pinch your fingertips 8 Pull the server out of the rack until the component rail release latches engage The component rail release latches on either side of the server lock the server onto the slide rails Figure 4 1 Removing the Front Bezel 4 4 Upgrading Your System Replacing the Front Bezel 1 Position the front bezel so the mounting tabs of the front bezel are aligned with their mounting holes on the front of the system See Figure 4 2 2 Slide the bezel right until the bezel snaps into place Figure 4 2 Closing the Front Bezel Top Covers The server includes front and a rear top covers To install options into the system board of the server you must remove the rear top cover When replacing the system board front LED board SCSI LED board Slim FDD or slim CD ROM drive the front top cover must be removed CAUTION For proper cooling and airflow do not operate the system with the top covers removed Always replace the covers before powering on the system A WARNING If you are removing the top covers after the system is set up you must first power off the system and all external devices and then Unplug th
101. ower is switched off but the ac power source is still on and connected The BMC supports the Management Workstation Application MW A which allows remote server management via a modem or direct connection to a manager system Events monitored by the manager system include over temperature and over voltage conditions fan failure or chassis intrusion Information on MWA may be found on the ExpressBuilder CDROM included with your server One major function of the BMC is to autonomously monitor system management events and log their occurrence in the nonvolatile System Event Log SEL The events being monitored include overtemperature and overvoltage conditions fan failure or chassis intrusion To enable accurate monitoring the BMC maintains the nonvolatile Sensor Data Record SDR from which sensor information can be retrieved The BMC provides an ISA host interface to SDR sensor information so that software running on the server can poll and retrieve the server s current status System Overview 1 11 The BMC performs the following m Monitors server board temperature and voltage W Monitors processor presence and controls Fault Resilient Boot FRB m Detects and indicates baseboard fan failure m Manages the SEL interface m Manages the SDR Repository interface m Monitors the SDR SEL timestamp clock m Monitors the system management watchdog timer m Monitors the periodic SMI timer m Monitors the event receiver m Cont
102. press the push button power on off switch on the front panel Verify that the Power Sleep Status LED Figure 2 7 E is lit If it is not lit ensure the ac power cord is connected to a functional ac power source After a few seconds your system begins the internal Power On Self Test POST POST automatically checks the system board CPU module memory keyboard and most installed peripheral devices CAUTION Always allow POST to complete before powering down your system Z CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic If you have problems powering on your system refer to Problem Solving in Chapter 5 of this User s Guide After you have successfully powered on your system insert the ExpressBuilder CD ROM into the CD ROM device reboot the system and follow the screen prompts to run ExpressBuilder Setting Up the System 2 27 Configuring Your System Configuring Your System a BIOS Setup Utility Adaptec SCSI Utility Configuring the RAID Controller Configuring System Board Jumpers Configuring Your System Configuration and setup utilities are used to change your system configuratio
103. r to the software documentation Is the software an authorized copy Unauthorized copies often do not work Obtain an authorized copy of the software m If you are running the software from a diskette is it a good copy m If you are running the software from a hard disk drive is the software correctly installed Where all necessary procedures followed and files installed m If you are running the software from a CD ROM disk is the disk scratched or dirty Are the correct device drivers installed Is the software correctly configured for the system W Are you using the software correctly If other software runs correctly on the system contact your vendor about the failing software If the problems persist with the software contact the software vendor s customer service representative 5 4 Problem Solving After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure However many situations that are easy to correct can also cause such problems If you have problems after the system has been running correctly check the following m If you are running the software from a diskette or CD ROM try a new copy of the software m If you are running the software from a hard disk drive try running it from a floppy If the software runs correctly there may be a problem with the copy on the hard disk Reinstall the soft
104. r SETUP displays 2 Press F2 The BIOS Setup Utility starts and the Main Menu is displayed The menu bar at the top of the Main Menu lists the following selections Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders System Hardware Use this menu for configuring unique Server features Boot Use this menu to configure Boot Device priority Exit Exits the current menu Use the arrow keys to select a menu or an item on a displayed menu Press the value keys listed in the table below to cycle through the allowable values for the selected field Use the Exit menu s Values selection to save the current values on all the menus To display a submenu position the cursor on a selection that has a submenu and press ENTER An arrow precedes selections with submenus Refer to the following table for information on the keys that you use with BIOS Setup These keys are also listed at the bottom of the Setup menu Configuring Your System 3 3 Function in Setup Menu F1 or Alt H Get Help about an item ESC Exit the current menu and return to the previous menu Left or right arrow keys Up or down arrow keys HOME or END PAGE UP or PAGE DOWN F5or F6 or or SPACE F9 F10 ENTER Move between menus
105. re the cable is connected to the port from the onboard network controller m Make sure the other adapter supports shared interrupts Also make sure your operating system supports shared interrupts OS 2 does not W Try reseating the add in adapter The add in adapter stopped working without apparent cause W Try reseating the adapter first then try a different slot if necessary The network driver files may be corrupt or deleted Delete and then reinstall the drivers m Run the diagnostics 5 12 Problem Solving Plug and Play Installation Tips Some common PCI tips are listed here m Reserve interrupts IRQs and or memory addresses specifically for an ISA adapter This prevents PCI cards from trying to use the same settings an ISA card is using Use the BIOS Setup Utility to keep track of ISA adapter resources W Certain drivers may require interrupts that are not shared with other PCI drivers The BIOS Setup Utility can be used to adjust the interrupt numbers for PCI devices For certain drivers it may be necessary to alter settings so that interrupts are not shared BIOS User s Information This section describes the various screen messages and beep codes of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged
106. rols secure mode including video blanking diskette write protect monitoring and front panel lock unlock initiation m Controls Wake On LAN via Magic Packet support The Advanced Configuration and Power Interface ACPI aware operating system can place the system into a state where the hard drives spin down the system fans stop and all processing is halted However in this state the power supply is still on and the processors are still dissipating some power such that the power supply fan and processor fans are still running amp Note requires an operating system that supports its feature N CAUTION Only when the AC power is disconnected is the system completely off Your server s system BIOS supports sleep states s0 51 s4 and s5 The sleep states are defined as follows s0 Normal running state W sl Processor sleep state No context will be lost in this state and the processor caches will maintain coherency W s4 Hibernate or Save to Disk The memory and machine state are saved to disk Pressing the power button or other wakeup event restores the system state from the disk and resumes normal operation This assumes that no hardware changes have been made to the system while it was off 1 12 System Overview 55 Soft off Only the RTC section of the chipset and the BMC are running in this state AC Link Mode The AC link mode allows the system to monitor its AC input power so that
107. so that the server requires a password to reactivate the keyboard and mouse after a specified time out period 1 to 120minutes m Set and enable an administrative password m Set and enable a user password W Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches m Disable writing to the diskette drive when secure mode is set 1 14 System Overview Setting Up the System Overview Selecting a Site Unpacking the System Assembling the Rack Mount Subsystem Getting Familiar with the System a Making Connections Connecting the Power Cord Powering On Your System Overview This chapter describes how to select a site unpack the server install your rack mount server make cable connections and power your server Selecting a Site The system operates reliably in a typical office environment Choose a site that is W Near grounded three pronged power outlets Note For the United States and Canada this means a NEMA 5 15R outlets for 100 120 VAC or NEMA 6 15R outlets for 200 240 VAC For other international sites this means three pronged power outlets applicable for the electrical code of the region WARNING Be sure the power service connection is through a properly grounded outlet CAUTION When two power supplies are installed in the system the power plug from each of the power supplies must be plugged in
108. sor Depending on system configuration your server includes one or two Pentium III processors Each Pentium III plugs into a ZIF Zero Insertion Force socket on the system board The processor includes a numeric coprocessor a 256KB L2 cache and operates at a bus speed of 133MHz The optional second Pentium III processor enhances performance and enables symmetric multiprocessing SMP System Memory The system board contains four 168 pin DIMM sockets Memory is partitioned as four banks of SDRAM registered DIMMs PC133 compatible each providing 72 bits of noninterleaved memory 64 bit main memory plus ECC Your system may include from 64 MB to 4 GB of memory using up to four DIMMs System memory begins at address 0 and is continuous flat addressing up to the maximum amount of DRAM installed exception system memory is noncontiguous in the ranges defined as memory holes using configuration registers The system supports both base conventional and extended memory Expansion Slots Your server s expansion capabilities meet the needs of file and application servers for high performance I O by providing PCI expansion slots The PCI expansion slots in your server are located on two PCI I O riser cards that plug into a designated slots on the system board See Figure 1 3 N and P Each I O riser card see Figure 1 4 accommodates one 64 bit 33MHz PCI option cards PCI features Bus speed up to 33 MHz W 64 bit memory addressing
109. system High degree of SCSI disk fault tolerance and advanced disk array management features through the use of RAID technology if an optional RAID controller is installed SCSI controller cables backplane and devices are Ultra160 M ready System Overview 1 3 System Chassis The server chassis Figure 1 2 is an easy to expand fabricated metal structure The major system components are shown in the following illustration SCSI Hard Disk Drive Bays 2 CD ROM Drive 3 5 Diskette Drive System Fans 7 Memory System Power Supply PCI I O Riser Card 1 PCI I O Riser Card 2 A B C D E System Board Pentium Processor Optional Pentium Processor slot Figure 1 2 Server Chassis 1 4 System Overview Power Supply The 200 watt auto voltage sensing power supply provides system power The power supply operates at 115 or 230 VAC at an operating frequency of 50 60 Hz It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration Peripheral Bays Your server includes these peripheral bays W A front panel bay for mounting the slim design 3 5 diskette drive supports 720 KB and 1 44 MB diskette media and the slim design CD ROM drive W Your server includes two hot swap SCSI hard disk drive bays for mounting hard disk drives installed in easily removable drive carriers amp Note The hot swap S
110. system management events and log their occurrence in the System Event Log SEL boot The process of loading the operating system into memory bps bits per second The number of bits transferred in one second during serial communication such as modem transmission byte A group of eight bits A very fast limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor CD ROM drive Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit used in computers See also TTL COM1 or COM2 The name you can assign a serial port to set or change its address See also serial port command An instruction that directs the computer to perform a particular operation configuration The way in which a computer is set up to operate Some configurable options include CPU speed serial port designation and memory allocation 2 Glossary CPU Central Processing Unit See microprocessor CRT Cathode Ray Tube The type of video display used in monitors for desktop computers D DC Direct Current The type of c
111. t Corporation Pentium is a registered trademark of Intel Corporation other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners PN 456 01561 001 March 2001 Copyright 2001 NEC Computers Inc 15 Business Park Way Sacramento CA 95828 Rights Reserved Contents Proprietary Notice and Liability Disclaimer Using This Guide Text Conventions P E eee viii Related Docume nts er tete ete ere eto edi eot lesa tases ix Safety NOCE S ne reta ete roe E ge tH Mee EEE X Safety Notices for Users Outside of the U S A and xi Care and Handling ee e eere t pec x e En pe e eru eter xii 1 System Overview OVERVIEW CE 1 2 System Chassis eite eie iie te desee tee tees petet lime est tae ee loei dnte 1 4 Power Supply ESN 1 5 Peripheral Bays ee Hee AT TE got e as Wen eR ERE cen 1 5 SAE TEEOSIC u dte t e eee prie EO hebetes desee 1 6 System Board Peatufes eo eee pate sds oes e Ph EE er E 1 7 Pentium TI ProCessOE aiio eret tee evi 1 8 System Memory iet ER e te bee Ue d reb de does 1 8 I O Expansion lots nc tete E etre et eH e p cR eei Hebe one b LEG 1 8 Real Tinie Clock Calendar nicin hunii in e adversen de Hester det eee idees 1 9 BIOS net eerte eite tte ES 1
112. t Detected a field service representative page thermal voltage warning Setting Up the System 2 23 Table 2 1 System Status LED Indicators continued LED Status Description Response Status LED See Figure Blinking Detected a problem Check the LED s on the power supply to 2 19 D Amber with the redundant determine which power supply may be power supply causing the problem subsystem Red Detected an error with Contact your field service the BMC controller representative Disk Access Off No disk activity no disk None required normal See Figure 2 19 E fault Blinking Disk Activity None required normal Green Amber Internal disk failure Replace disk drive Green Connected to the ACT Link Network linked None required normal See Figure 2 19 F H Blinking Activity between the None required normal Green system and the network 100TX Off Data transfer rate is None required normal See Figure 2 19 I 10Mb s Green Data transfer rate is None required normal 100Mb s RAID configuration only Requires Windows 2000 Table 2 2 Disk Drive Status LED Panel Indicators LED Status Description Response Disk Drive Off No power to disk Check power to system reseat Power Activity drive drive carrier replace disk drive See Figure 2 19 A Blinking Accessing disk drive None required normal green Disk Drive Fault Off No alarms None required normal See Figure 2 19 B Am
113. t the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt xii Using This Guide System Overview a Overview System Chassis Power Supplies a Peripheral Bays SAF TE Logic System Board Features AC Link Mode Remote Power On Wake ON LAN Function System Security Overview Your server is a modular multiprocessing server based on the Intel Pentium microprocessor family It is a solid performer and offers the latest technology The combination of compute performance memory capacity and integrated I O provides a high performance environment for many server market applications These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services e mail web access web site server etc Your server is housed and available as a rack mount system Your server conveniently installs into a standard EIA 19 inch rack assembly See Figure 1 1 Figure 1 1 Rack Mount System Front View Your server includes a 3 5 diskette drive a CD ROM drive and two hot swap SCSI hard disk drive bays The hot swap SCSI hard disk drive bays support up to two 1 0 inch SCSI hard disk drives that can be swapped in or out of the system without powering it down if RAID functionalit
114. talled W Are all relevant switches and jumpers on the drive set correctly m Is the drive properly configured W Is the onboard IDE controller enabled Problem Solving 5 11 Problems with Application Software If you have problems with application software perform the following m Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using the software m Verify a different copy of the software to see if the problem is with the copy that you are using m Make sure all cables are installed correctly m Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings If other software runs correctly on the system contact your vendor about the failing software If the problem persists contact the software vendor s customer service representative for assistance Bootable CD ROM Is Not Detected Check the following m Isthe BIOS set to allow the CD ROM to be the first bootable device Check your BIOS Setup F2 configuration Problems with the Network Diagnostics pass but the connection fails m Make sure the network cable is securely attached ACT Link activity LED located on the front panel should be blinking if there is activity between the system and the network The controller stopped working when an add in adapter was installed m Make su
115. ter Redirection Refer to Thermal Sensor Submenu Refer to Wake On Events Submenu Determines the mode of AC Link Determines routing of the ESM interrupt Request to initialize the Error Log now If Error log clears then display System Event Log Cleared If Error log does not clear then display System Event Log Not Cleared Additional setup menu to configure console The Boot Time diagnostic Screen is enabled if redirection is enabled Thermal Sensor Submenu Choices or Feature Display Only Description Your Setting Thermal Sensor Enabled When enabled determines if Disabled the BIOS will disable boot if temperature is not within safe range Upper Limit 50 Sets the upper temperature limit in centigrade Lower Limit 5 Sets the lower temperature limit in centigrade 3 12 Configuring Your System Wake On Events Submenu Choices or Feature Display Only Description Your Setting Wake On LAN Enabled Enables Wake On LAN Disabled Support Wake On Ring Enabled Disables Wake On Ring Disabled Support Console Redirection Submenu Choices or Feature Display Only Description Your Setting Serial Port Address Disabled If enabled the console will be Serial Port 2 redirected to this port SF8h IRQ4 If console redirection is Serial Port 2 enabled this address must 2F8h IRQ3 Baud Rate 57 6K 19 2K Flow Control No Flow Control XON OFF Console Direct Connection Via Modem m
116. the slide rails in the next step Figure 2 3 Vertical Mounting Rail Measurement Setting Up the System 2 7 5 Loosen the three length adjustment screws on each slide rail as shown in Figure 2 4 Adjust each slide rail to the approximate length measurement determined in Step 4 Loosely tighten the screws Final adjustment will be made once the slide rails are installed into the system rack Figure 2 4 Adjusting the Slide rail 6 Align one of the slide rail assemblies in front of the mounting holes in the vertical mounting rail see Figure 2 5 A located on the left side of the rack cabinet The end of the slide rail assembly that has the length adjustment screws Figure 2 4 should be positioned towards the rear of the rack 7 Install one screw to secure the front of the slide rail assembly to the front vertical mounting rail and tighten loosely See Figure 2 5 C Ensure the cage nut behind the center hole between the mounting screws is visible Front Rail Rear Rail Figure 2 5 Installing the Slide rail Assemblies 2 8 Setting Up the System 8 Carefully align the rear holes of the slide rail assembly with the holes in the rear vertical mounting rail The three hole tab at the end of the slide rail assembly should be positioned
117. tive Contact your service representative for assistance Record the beep code emitted by POST and see the Messages and Beep Codes section found later in this chapter No Characters Appear on Screen Check the following m 15 the keyboard working Check to see if the Num Lock light is functioning m Isthe video display monitor plugged in and turned on Are the brightness and contrast controls on the video monitor properly adjusted Are the video monitor switch settings correct m Isthe video monitor signal cable properly installed m Isthe onboard video controller enabled If you are using a video controller board verify that the video controller board is fully seated in the system board connector If there are still no characters on the screen after you reboot the system contact your service representative or authorized dealer for assistance POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller If you do not receive a beep pattern and characters do not display the video display or video controller may have failed Contact your service representative or authorized dealer for assistance 5 10 Problem Solving Characters are Distorted or Incorrect Check the following W Are the brightness and contrast controls properly adjusted on the video display Refer to the documentation supplied with your video display Are the video monitor s signal and power
118. to the same common ground power outlets m Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock m Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices Easily accessible for system maintenance and installation of system upgrades 2 2 Setting Up the System Unpacking the System A WARNING Your system weighs approximately 26 46 pounds 12 0 kg If your system contains numerous optional boards and peripheral devices it will weigh more To avoid personal injury make sure you have someone help you lift or move the system When you receive your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately Setting Up the System 2 3 Assembling the Rack Mount Subsystem This section provides the instructions for assembling the rack mount server unit into a standard EIA 19 inch rack cabinet Before You Begin Before you begin please review the following c
119. tup 3 6 B Battery installing 4 9 BIOS 3 3 BMC 1 11 1 12 Boot menu configuring in setup 3 14 C Configuring system board jumpers summary description 3 21 Controller network 1 10 system board management BMC 1 11 1 12 E Exit menu configuring in setup 3 15 F Front doors removing 4 5 H Hard Disk Drives Installing or Swapping 4 29 SCSI ID Assignment 4 28 Hot Swappable Power Supplies 1 5 I O port address assignments B 4 Integrated peripheral configuration menu configuring in Setup 3 8 Interrupt request assignments B 2 Intrusion detection 1 11 1 12 J Jumpers CMOS clear 3 21 password 3 21 L Lithium backup battery installing 4 9 M Main menu configuring in setup 3 5 Memory addresses 1 8 Monitoring system status 1 11 1 12 N Network controller 1 10 Overview 1 2 Password administrative 1 14 clearing and changing 3 22 user 1 14 PCI IRQ device assignments B 3 Power supply monitoring power state 1 11 1 12 Problems bootable CD ROM not detected 5 12 CD ROM drive activity light 5 11 network 5 12 PCI installation tips 5 13 R RAID controller configuration 3 19 Real time clock running SCU to configure settings 4 9 Removing termination board 4 12 S SCSI utility adaptec 3 16 SCU software locking feature 1 14 Security 1 13 software lock SCU 1 14 Security menu configuring in Setup 3 11 Server management
120. ur clock System Date MM DD YYYY Sets the system date month Diskette A 1 44 1 25 MB 3 5 day year Selects the diskette type Note that 1 25 MB 3 5 inch references a 1024 byte sector Japanese media format To support this type of media format requires a 3 5 inch 3 mode diskette drive Configuring Your System 3 5 Feature Description Your Setting Advanced Memory Reconfiguration CPU Reconfiguration Peripheral Configuration Monitoring Configuration PCI Device Option ROM Numlock Refer to Advanced Submenu Refer to Memory Reconfiguration Submenu Refer to CPU Reconfiguration Submenu Refer to Peripheral Reconfiguration Submenu Refer to Monitoring Configuration Submenu It sets POST Monitoring and Boot Monitoring Refer to PCI Device Submenu Refer to Option ROM Submenu It Disables Enables the Option ROM BIOS on the PCI Bus Refer to Numlock Submenu It selects Keyboard Options 3 6 Configuring Your System Advanced Submenu Choices or Feature Display Only Description Your Setting Installed O S Other Select the operating system PnP O S installed on your system that will be used most of the time Note An incorrect setting can cause some operating systems to display unexpected behavior Reset Configuration No Select Yes if you want to clear Data Yes the Extended System Configuration Data ESCD area Boot time Di
121. urrent available in the rechargeable battery packs used in portable computers See also AC default The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive density The capacity of information bytes that can be packed onto a storage device such as a floppy disk device driver A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correction A method of detecting and correcting errors EEPROM Electrically Erasable Programmable Read Only Memory A type of memory device that stores password and configuration information EGA Enhanced Graphics Adapter A type of video display system that provides medium resolution text and graphics on TTL monochrome color and enhanced color monitors Glossary 3 The Emergency Management Port EMP provides an interface to the console manager This interface allows remote server management via a modem or direct connection EMS Expanded Memory Specification A method of accessing memory beyond the 640K limit of DOS by exchanging
122. ve Activity Light Does Not Light eese 5 11 Problems with Application Software 5 12 Bootable CD ROM Is Not Detected essen nennen 5 12 Problems with the Network nte pee m ou Ere tne Me eod entes 5 12 Plug and Play Installation Tips ener nennen nennt nnne 5 13 BIOS User s Information eerte EO ee Ree tt E eek ete ee 5 13 POST Error Codes and Messa Tes inertecon einai iniiai i nennen 5 14 Contents v How to Identify BIOS and BMC Revision Levels esee 5 19 BIOS Revision Level Identification eene ene eene 5 19 BMC Revision Level Identification 5 19 How to Identify System Event Log Data nennen nennen 5 20 A System Cabling System Cable e ATT chee A 2 Before You Be eine oae ette ie desi MEER E CL PURUS eo Io A 2 Static Precautions up i edd rd E e RE URP EE ERR UC RE ae A 2 standard Config ration coo e e eee a ene i ette eet A 3 RAID Configuration bt esee A 5 B Interrupt Request PCI IRQ Device I O Port Address Assignments Interrupt Request 51 2 PCI IRQ Device Assignment B 3 I O Port Address Assignments eese enne enren rennes ener B 4
123. ware on the hard disk drive and try running it again Make sure all the necessary files are installed m If the problem recurs you may need to reformat the hard disk drive The hard disk drive the drive controller or the system board may be defective m If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures W If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands Note Voltage spikes can corrupt or destroy data files on the drive If you are experiencing voltage spikes on the power line install a surge suppresser between the power outlet and the system power cord If the problem recurs after you have checked and corrected all of the above items refer to Diagnostic Testing in this chapter Problem Solving 5 5 Diagnostic Testing This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source Error Checking Each time you turn on the system POST Power On Self Test runs automatically and checks the system boards processors memory keyboard and most installed peripheral devices If POST finds an error it
124. wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system Preparing Your System for Upgrade Depending on the upgrade you will need one or more of the following tools m Phillips screwdriver 1 bit and 2 bit Flat head screwdriver Small needle nose pliers Pen or pencil m ESD workstation or antistatic wrist strap recommended Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system Upgrading Your System 4 3 Front Bezel Removing the Front Bezel Refer to Figure 4 1 and remove the front bezel of the server as follows 1 Terminate all applications 2 Open the front door of the system rack 3 Ifthe front bezel is locked unlock it by inserting the key and turning the key to the unlocked position 4 Grasp the indentation located on the right edge of the front door and pull the bezel towards you to open it 5 Slide the front bezel left to disengage the mounting tabs and remove the front bezel from the chassis 6 Press the power ON OFF button Figure 2 12 D to power down the server 7 Rem
125. when the AC input power is lost and then restored the system will return itself to one of three pre selected settings listed as follows m Power On m Last State Factory Default Setting m Stay Off The AC link mode settings can be changed by running the BIOS Setup Utility F2 Refer to Chapter 3 Configuring Your System Remote Power On Wake ON LAN Function The remote power on function turns on the system power by way of a network or modem If the system power is set to OFF it can be turned on remotely by sending specific packet from the main computer to the remote system This feature can be enabled or disabled using the BIOS Setup Utility See Chapter 3 amp Note This feature must be supported by your operating system System Security To help prevent unauthorized entry or use of the system the system includes a full lockable front bezel and Server Management software that monitors the front bezel intrusion switch Security with Mechanical Locks and Monitoring The front bezel contains a mechanical lock to prevent access to the computer chassis System Overview 1 13 Software Locks via the System Setup Utility The BIOS Setup Utility provides a number of security features to prevent unauthorized or accidental access to the system Once the security measures are enabled access to the system is allowed only after the user enters the correct password s For example m Enable the keyboard lockout timer
126. y is configured in the system 1 2 System Overview As application requirements increase you can expand your server with additional processor additional memory add in boards and peripheral devices tape devices CD ROM and hard disk drives Your server features the following major components Single or dual high performance Pentium II processors each processor includes 256 KB of L2 cache 64 MB to 1 GB of memory using up to four DIMMs Two 64 bit 33Mhz PCI expansion slots for add in boards Embedded PC compatible support serial mouse keyboard diskette USB LAN and video Integrated onboard ATI RAGE XL Super Video Graphics Array SVGA controller with 4 MB of video memory One onboard Adaptec AIC7899 SCSI controller providing two Ultra160 M SCSI interfaces Two onboard Intel 82559 PCI LAN controllers for 10 or 100 Mbps Fast Ethernet networks with an RJ 45 Ethernet connectors Single Channel enhanced IDE controller A slim design CD ROM drive and 3 inch diskette Integrated dual Universal Serial Bus USB ports Front panel serial interface connector Hardware monitors temperature fans and voltage and software monitors to indicate failures A 200 watt power supply Key locked front bezel Hot Swap SCSI Hard Drive Bays Two hot swap 1 0 inch SCSI hard disk drives accessible from the front of the chassis can be swapped in or out of the system without powering it down if RAID is configured in the

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