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NEC Express5800/120Le User's Guide

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1. gt EE 9 M ec qmm 9885 d E 3 Bede uU Lee H 3d ee uS LE 123 4 5 6 i 9625 s dea B Figure 4 23 SCSI Disk Drive Installation Scheme The hard disk SCSI address assignment is Bay Device SCSI ID Address 1 First Hard Disk Left 0 2 Second Hard Disk 1 3 Third Hard Disk 2 4 Fourth Hard Disk 3 5 Fifth Hard Disk 4 6 Sixth Hard Disk Right 5 m If an individual SCSI drive fault LED yellow light is on steadily this indicates that the drive has been flagged as faulty by the RAID host controller See Figure 4 23 A Follow the procedure described in this section to remove the faulty drive and swap in a good one Upgrading Your System 4 25 amp Note ESD can damage disk drives boards and other parts This system can withstand normal levels of environmental ESD while you are hot swapping SCSI hard drives However we recommend that you do all procedures in this chapter only at an ESD workstation or provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your system when handling parts N CAUTION Drive manufacturer s caution against moving a disk drive that is still spinning because of possible damage to the drive After you determine which drive has been flagged as faulty the procedure is the same to swap a drive or to install
2. SS Gong 0 Figure 4 6 Replacing the Real Time Clock Battery 1 Power off the system and ensure it is disconnected from the AC power source 2 Open and remove the front door 3 Remove the left side panel and the air duct as described earlier in this chapter 4 If present remove the protective plastic cover located over the top of the lithium battery 5 Insert the tip of a small flat bladed screwdriver or equivalent under the plastic tab on the San in plastic retainer Gently push down on the screwdriver to lift the battery Figure 4 6B Remove the battery from its socket Figure 4 6C Dispose of the battery according to local ordinance Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket 10 If applicable reinstall the plastic cover on the lithium battery socket 11 Replace the air duct and left side panel and the front door as described earlier in this chapter 12 Plug in the system power cord and turn on the system 13 Run the BIOS Setup to restore the configuration settings to the real time clock Upgrading Your System 4 9 Removing and Installing a Pentium Processor This subsection provides the procedures for removing and installing a Pentium III processor in your system The system board i
3. IL OEE 00000000000 Figure 4 18 Removing Memory DIMMs 4 Hold the DIMM only by its edges being careful not to touch its components or gold edge connectors Carefully lift it away from the socket and store it in an antistatic package 5 Repeat the above steps to remove the remaining DIMMs Upgrading Your System 4 19 6 If available install a DIMM dust cover in any empty DIMM 7 Replace the air duct left side cover and install and close the front door 8 Plug in the server power cord and power on the server Option Boards This section describes how to install and remove PCI option boards The system board includes six PCI bus expansion slots See Figure 4 19 SS Slot W Slot2 Slot3 Slot4 Slot5 Slot6 Slot1 32 Bit 33 MHz 5V PCI Connector Slot Slot2 64 Bit 66 MHz 5V PCI Connector Slot Slot3 64 Bit 66 MHz 5V PCI Connector Slot Slot4 32 Bit 33 MHz 5V PCI Connector Slot Slot5 32 Bit 383 MHz 5V PCI Connector Slot Slot6 32 Bit 33 MHz 5V PCI Connector Slot Figure 4 19 PCI Slot Locations
4. 5 12 Contents v Bootable CD ROM Is Not Detected cece cccsseeeececccccesseseeecccesesseueeeeeeeeeeeees 5 12 Problems with the Network eese nennen nennen nennen 5 12 Plug and Play Installation nennen nen nnne nennen 5 13 BIOS User s InfotIhatiOb rt e ertet eee ter ete er re tete teet emet e 5 13 POST Error Codes and Messages sees ren rennen 5 14 How to Identify BIOS and BMC Revision Levels eee 5 18 BIOS Revision Level Identification eese nennen 5 18 BMC Revision Level Identification eese eene enne 5 18 How to Identify System Event Log Data eese nennen 5 19 System aia 1 System Cablan 2 Before You Ann bie e eee ce ene tutes pee ae gnarus A 2 Static Precautions ee eee A 2 Standard Configuration orden t et Ota e e ahd A 3 RAID Configuration diede eee eee Het ert c tet ebat Ead setae cert A 5 Glossary Equipment Log Index vi Contents Using This Guide The EXPRESS5800 120Le User s Guide provides a quick reference to information about your system Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading This guide contains the following
5. 14 SIT oC sina a NR moooooooo00d Figure 4 17 Inserting Memory DIMMs Insert the bottom edge of the DIMM into the socket and press down firmly on the DIMM until it seats correctly Gently push the plastic ejector levers on the socket ends to the upright position Repeat the steps to install each additional DIMM 4 18 Upgrading Your System 9 Replace the air duct left side panel and the front door as described earlier in this chapter 10 Plug in the server power cord and power on the server Removing DIMMs Z CAUTION Use extreme care when removing a DIMM Too much pressure can damage the socket slot Apply only enough pressure on the plastic ejector levers to release the DIMM 1 Power off the system and ensure it is disconnected from the AC power source 2 Open and remove the front door and remove the left side panel and air duct as described earlier in this chapter N CAUTION Observe static precautions Use an antistatic wrist strap Hold DIMMs only by their edges 3 Gently push the plastic ejector levers out and down to eject a DIMM from its socket See Figure 4 18
6. Table 5 4 Sensor Type Codes Sensor Number Sensor Type 01h 02h 03h 20h 21h 22h 23h 24h 25h Ambient Temp MB CPUs Temp CPU 2 Temp 3 3V 5V 12V 3 3Vs VCCPO CPU 1 VRM VCCP1 CPU 2 VRM 1 5V 2 5V SCSI A 2 85V SCSI B 2 85V SCSI A VrefO SCSI A Vref1 SCSI A Vref2 SCSI B VrefO SCSI B Vref1 SCSI B Vref2 CPU Rear Fan Fan 1 CPU Front Fan Fan 2 Chassis HDD Fan Fan 3 Problem Solving 5 21 5 22 Problem Solving System Cabling System Cabling Before You Begin Static Precautions Standard Configuration RAID Configuration System Cabling This appendix contains information and procedures on cabling configurations used in your system The cabling configurations include m Standard Configuration m RAID Configuration Before You Begin A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD prot
7. Enabled User configuration Disables serial port 1 or selects the base address and interrupt IRQ for serial port 1 Disables serial port 2 or selects the base address and interrupt IRQ for serial port 2 Disables the parallel port or selects the base address and interrupt IRQ for the Parallel port Selects the parallel port operation mode Configure using these options Disabled No configuration 3 8 Configuring Your System Peripheral Configuration Submenu Continued Choices or Feature Display Only Description Your Setting Mouse Disabled Disabled prevents any Enabled installed PS 2 mouse from Auto Detect functioning but frees up IRQ12 Enabled forces the PS 2 mouse port to be enabled regardless if a mouse is present Auto Detect enables the PS 2 mouse only if present OS Controlled is displayed only if the OS controls the mouse USB Controller Disabled Disables or enables on board Enabled USB controller Monitoring Configuration Submenu Choices or Feature Display Only Description Your Setting POST Monitoring Disabled Selects the point where the POST OptROM END monitoring checkpoint is POST END Boot Monitoring Disabled Disable or enable the boot Enabled monitoring feature PCI Device Submenu Choices or Feature Display Only Description Your Setting PCI IRQ1 Disabled PCI devices use hardware Auto Select interrupts called IRQs A PCI PCI IRQ14 IRQ3 device cannot use IRQs
8. Clear DIMM Errors DIMM Error Pause Press ENTER Enabled Disabled bootup Memory Reconfiguration Submenu Choices or Feature Display Only Description Your Setting DIMM 1 Status Normal Display Only DIMM 2 Status Normal Display Only DIMM 3 Status Normal Display Only DIMM 4 Status Normal Display Only Clears the DIMM group error status information The POST operation pauses if a DIMM error occurs Possible Values Normal None or Error Configuring Your System 3 7 CPU Reconfiguration Submenu Choices or Feature Display Only Description Your Setting CPU 1 Status Normal Display Only CPU 2 Status Normal Display Only Clear CPU Errors Press ENTER Clears the CPU error information CPU Error Pause Enabled Disabled The POST operation pauses if a CPU error occurs Possible Values Normal None or Error Peripheral Configuration Submenu Choices or Feature Display Only Description Your Setting Serial Port 1 COM 1 Disabled 3F8 IRQ3 3F8 IRQ4 2F8 IRQ3 2F8 IRQ4 3E8 IRQ3 3E8 IRQ4 2E8 IRQ3 2E8 IRQ4 Auto Disabled 3F8 IRQ3 3F8 IRQ4 2F8 IRQ3 2F8 IRQ4 3E8 IRQ3 3E8 IRQ4 2E8 IRQ3 2E8 IRQ4 Auto Disabled 378 IRQ5 378 IRQ7 278 IRQ5 278 IRQ7 3BC IRQ5 3BC IRQ7 Auto Output only Bi directional EPP ECP DMA1 ECP DMA3 Disabled Enabled Serial Port 2 COM 2 Parallel Port Parallel Mode Diskette Controller
9. Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system The first section of this chapter tells you how to reset your system in the event of problems The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems The last section includes BIOS system and disk status user information A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage N CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in thei
10. L Secondary processor connector C 32bit 33MHz PCI slot for add in boards 1 M Auxiliary power connector D Primary processor connector N Memory DIMM connectors E LAN RJ 45 network controller connector O IDE interface connector F SVGA monitor port connector P Lithium backup battery G Parallel port connector Below Mouse PS 2 Q Diskette drive connector compatible connector and Keyboard PS 2 compatible connector H Serial port connectors top COM 1 bottom COM2 R External SCSI and media bays connector l USB connectors top USB 1 bottom USB 2 S Internal SCSI HDD bay connector J Main power connector T System Jumpers Figure 1 5 System Board 1 8 System Overview Pentium Processor Depending on system configuration your server includes one or two Pentium III processors Each Pentium III plugs into a ZIF Zero Insertion Force socket on the system board The processor includes a numeric coprocessor a 256KB L2 cache and operates at a bus speed of 133MHz The optional second Pentium III processor enhances performance and enables symmetric multiprocessing SMP System Memory The system board contains four 168 pin DIMM sockets Memory is partitioned as four banks of SDRAM registered DIMMs PC133 compatible each providing 72 bits of noninterleaved memory 64 bit main memory plus ECC Your system may include from 64 MB to 4 GB of memory using up to four DIMMs System memory begins at address 0 and is continuous fla
11. gae ue E sangeet ete pet EEE 2 4 Rack oie eb UR due t de eese 2 5 Preparing the Slide Rail Assemblies esee 2 6 Attaching the Center Slide Bar to the 2 8 Contents iii Installing the Cable Retention Arm Bracket 2 9 Installing the Slide Rail Assemblies into the Rack 2 9 Mounting the Server in the Rack Cabinet esee 2 14 Installing the Cable Retention Arm Assembly esee 2 16 Getting Familiar with the System 2 18 Front View with Front Door 1 eese rennen 2 18 Opening the Front Door eese eee eene eene enne enne enteras 2 19 Front View c ately 2 20 Rear View itd theatres ere tr he tre haces 2 21 Status LED Indicator Descriptions 2 22 Making Connections recorte Ae pere tds 2 23 Connecting the Power eee ni eaten d ca i eese 2 24 Powering On Yout Systems a dama ede Eod 2 25 Configuring Your System 3 1 Configuring YOUr Systein i etie crie tee tide et eerte ete ERI ER Ee pet 3 2 BIOS Setup Utility re m eter tees
12. 3 3 Using the BIOS Setup Utility 4 thee teeth 3 3 BIOS Setup Configuration Settings esee nennen 3 4 M m Menu iine Ben eres ete ree Eee ere Ere eae ee HERE th dolomite 3 5 Advanced Menu ere eerte ER e tates ide esee d ect ER 3 6 Advanced Su bmen 1n ete petere e eee te eter ed ted Pe ertet 3 7 Memory Reconfiguration Submenu eese rennen 3 7 CPU Reconfiguration Submenu 3 8 Peripheral Configuration Submenu eere 3 8 Peripheral Configuration Submenu Continued eese 3 9 Monitoring Configuration 3 9 PCT Device SUbmenUu eni 3 9 Option ROM E ER E aee laeua tends 3 10 Numlock Submenu nae ree tecti e ui i et ete nets 3 10 Security Menus iuo nate tuer Re ete 3 11 System Hardware EEEE E 3 12 Thermal Sensor SubMenu tiekie eta e iek pti keert 3 12 Wake On Events S00menU ricirca e a aeia i a ia 3 12 Console Redirection Submenu 3 13 Boot Menu ni GR He Ere Het eer t OR Ee Lone tpe le onte 3 13 Boot Device Priority Menu essere eene renne
13. 4 3 4 To remove the front door open it and lift the door and pull it towards you see Figure 4 2 The mounting pins of the front door are disengaged from their mounting holes on the front of the system Figure 4 2 Removing the Front Door To install the front door 1 Position the front door so the mounting pins of the front door are aligned with their mounting holes on the front of the system Slide the lower mounting pin into its mounting hole and then slide in the upper pin 2 Close the front door 4 4 Upgrading Your System Removing Side Panels To install options in your system you must remove the side panel on the left side of the system as viewed from the front Z CAUTION For proper cooling and airflow do not operate the system with the side panels removed Always replace the panels before powering on the system A WARNING If you are removing the side panel after the system is set up you must first power off the system and all external devices and then Unplug the system power cord To remove the left side panel 1 2 Power off the system and ensure it is disconnected from the ac wall outlet Open and remove the front door following procedures in the previous section The left side panel is secured to the chassis with one thumbscrew Figure 4 3A Remove the screw securing the side panel Save the screw for reattaching the side panel Using the indentation on the side of
14. OO OOOOOOOOOOO ea JEJEJEJEJCJEJC 17 Figure 2 7 Vertical Mounting Rail Measurement 6 Adjust each slide rail to the approximate length measurement determined in Step 3 The outer bracket adjustment screws 4 may need to be removed and repositioned See Figure 2 8 A Loosely tighten the screws Final adjustment will be made once the slide rails are installed into the system rack Figure 2 8 Adjusting the Slide rail T Align one of the slide rail assemblies behind the mounting holes in the vertical mounting rail see Figure 2 9 located on the left side of the rack cabinet The tabs on the front and rear of the slide rail assembly help to align it with the holes in the vertical mounting rail Install two screws and washers to secure the front of the slide rail assembly to the front vertical mounting rail and tighten loosely See Figure 2 9 Use the screws shown as D in Figure 2 1 Setting Up the System 2 11 n 389 hja Yee 66 99 0 0 0 g Figure 2 9 Installing the Slide rail Assemblies 9 Carefully align the rear holes of the slide rail assembly with the holes in the rear vertical mounting rail 10 Install two screws and washers to secure the rear of the slide rail assembly to the vertical mounting rail See Figure 2 10 Use the screws shown as D in Figure 2 1 11 Tighten all four scr
15. Pentium is a registered trademark of Intel Corporation All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners PN 456 01551 001 March 2001 Copyright 2000 NEC Computers Inc 15 Business Park Way Sacramento CA 95828 All Rights Reserved Contents Proprietary Notice USING RAIS vii Text Conventions eet a eet eee Pete rient viii Related DOCUMENTS E HERR RU HA ET EM SITES ix Safety NOUGES i is e e A E EEE AS Safety Notices for Users Outside of the U S A and 1 Care and Handlings eeoa Rb inet e Mast t eee terque xii System OVGFVIOW i cioe on ds pas 1 1 OVeEVIEW2 ieu HL eee eise lc cde de Lope eut 1 2 System Chassis ri hene D te m e geri rep eevee e Rog eee ers 1 5 Power Supplies eue eR e ded i Bo eed de 1 6 Peripheral BayS eiie btt etre a m dde dee d Ro entes E E eet ree tee 1 6 SAEP TE LOSIC sci beet et ce eb ei e d feet 1 7 System Board Pears ee soi eles eee pite peter Pr EE etae og ree de lud osea 1 8 Pentium Processot ee eee meme e as ee n cannes rS E ge ea etg 1 9 System Memory er EE RE UR EOM ee ette erui 1 9 Real Time Clock Calendar eese nennen nennen nennen 1 9 BIOS p 1 9 I O Expansion Slots x eto ete tenete pee a
16. Rack Mounting Bracket Assemblies also mark the locations on the front vertical mounting rails for the cage nuts which hold the thumbscrews of the server 4 Insert four M5 cage nuts in their marked locations on the front vertical mounting rails see Figure 2 6 as follows W Position the cage nut on the inside of the front vertical mounting rails m Hook the side lip of a cage nut into the square hole in the rail m Push the other side lip of the cage nut into the square hole in the rail until it is secured m Repeat for each cage nut ME NN SONS DD DD OD BOA DOOR OD Mis MieTAe Te ococeco DOO CATO UD OA OL OLI SLI CLI OL SVASVASUCASUASUCAS Figure 2 6 Inserting the Cage Nuts for the Server Faceplate 5 Measure the distance between the front and rear vertical mounting rails of your system rack See Figure 2 7 You ll use this measurement for a preliminary adjustment of the slide rails in the next step 2 10 Setting Up the System lo le le le 61515 de 38783838716 19 18 18 18 Sao
17. See also BIOS EPROM and flash EPROM RS 232C port An industry standard serial port See also serial port S SAF TE SCSI Accessed Fault Tolerant Enclosure A specification for monitoring the state of the drives and enclosure environment fan power supply temperature etc using the SCSI bus to indicate faults save To store information on a floppy disk hard disk magnetic tape or some other permanent storage device SCSI Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices SEL System Event Log A record of system management events The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system serial communication Information sent sequentially one bit at a time serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device such as a mouse a modem or a serial printer setup program The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains information about the hardware in the computer software Programs with specific functions such as word processing data base management communications and operating
18. contents of CMOS On Erase Clears CMOS 3 4 Password disable Off Enable Enables password protection On Disable Disables the password 5 6 Reserved Off Not Used Required Do Not Change 7 8 Reserved Off Not Used Required Do Not Change 9 10 Reserved Off Not Used Required Do Not Change 11 12 Spare Off Not Used On Spare Provides a spare jumper Table 3 4 System Board Jumper Summary Jumper On Off Jumper Function default in bold Description 1 2 Frb3stop Off Normal operation Required Do Not Change On BMC frb3stop disabled 3 4 Front Cover Open Off Front cover open sensor Required Do Not Change Sensor enabled On Front cover open sensor disabled 5 6 Side Cover Open Off Side cover open sensor Required Do Not Change Sensor enabled On Side cover open sensor disabled 7 8 Hot swap Power Off Non hot swap power supply some models this installed jumper is set to OFF if the On hot swap power supply PS2 non hot swap power installed supply is installed 9 10 SCSI Activity LED Off 120Le Server Required Do Not Change 11 12 Control Spare On 120Ed Server Off Not Used On Spare Provides a spare jumper 3 20 Configuring Your System Moving System Board Jumpers Z CAUTION Before doing the procedures in this section make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before moving the jumpers can result in personal in
19. is normal system operation and is required by the server management logic If you have problems powering on your system refer to Problem Solving in Chapter 5 of this User s Guide After you have successfully powered on your system insert the ExpressBuilder CD ROM into the CD ROM device reboot the system and follow the screen prompts to run ExpressBuilder Setting Up the System 2 25 Configuring Your System Configuring Your System a BIOS Setup Utility a Adaptec SCSI Utility Configuring the RAID Controller Configuring System Board Jumpers Configuring Your System Configuration and setup utilities are used to change your system configuration You can configure your system as well as option boards you may add to your system using the BIOS Setup Utility Several unique system parameters are configured using the BIOS Setup which is stored in the system FLASH memory The Adaptec Configuration Utility detects the SCSI host adapters on the system board Use this utility if you need to configure the two SCSI controllers in your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives The Adaptec Configuration Utility is also used to configure any SCSI removable media devices installed in your system If your system has been factory configured the BIOS Setup or Adaptec Configuration Utility do not need to be run unless you want to change the password or security features add certain
20. one for the first time Installing or Swapping a Hard Disk Drive 1 Open the front door as described earlier in this chapter 2 Open the EMI metal panel in front of the hard drive cage by turning its two thumb lock screws counter clockwise see Figure 4 23 B 3 If swapping a hard disk drive remove the drive and its carrier from the SCSI hard disk drive bay by performing the following procedures Z CAUTION Depending on the drive fault the drive may be still spinning when you remove it Follow the next steps exactly when removing drives m Pull the disk carrier locking tab downward see Figure 4 24 m Grasp the disk carrier handle and pull the faulty disk drive out of the bay far enough to disengage the drive connector from the backplane Wait 30 seconds until the drive spins down m Remove the carrier from of the drive bay 4 26 Upgrading Your System 20599200 290005 820005 820688 fe Qo 0909 82880288 958009208 550900 eB Figure 4 24 Removing Hard Disk Drive and Carrier 4 Place the drive carrier on an antistatic surface with the four mounting screws facing up 5 Remove the hard disk drive from the disk carrier See Figure 4 25 Figure 4 25 Removing Installing a Hard Disk Drive to the Carrier 6 Remove the new drive from its protective wrapper and place on an CAUTION Observe static prec
21. option video board or system board 1 2 OPTION ROM Checksum Error Failure to initialize Option BIOS Change M B or option board Problem Solving 5 17 How to Identify BIOS and BMC Revision Levels To help you identify your system s current BIOS and BMC revision levels refer to the following subsections BIOS Revision Level Identification During system Power On Self Test POST which runs automatically when your system is powered on your system monitor displays several messages one of which identifies the BIOS revision level currently loaded on your system see the example below Note In order to see the diagnostic messages the ESC key must be pressed Example BIOS Revision Level Phoenix BIOS 4 0 Release 6 0 250A In the example above BIOS 6 0 250A is the current BIOS revision level loaded on your system 7 Note The BIOS Revision Level stated in the example may not reflect the actual BIOS setting in your system BMC Revision Level Identification During system Power On Self Test POST which runs automatically when your system is powered on system diagnostics are run Following the memory test diagnostic several messages will appear informing you that the mouse was detected and system configuration data updated when you see these messages the BMC messages are displayed next amp Note In order to see the diagnostic messages the ESC key must be pressed To identify your system s curre
22. pin connector Turquoise Reserved for debug Parallel port 25 pin connector Burgundy PS 2 compatible 6 pin mini DIN connector Purple PS 2 compatible 6 pin mini DIN connector Green SVGA monitor 15 pin connector Blue RJ 45 Ethernet connector Supplies AC power to the power supply One 33 MHz 32 bit PCI add in board slot location Two 66 MHz 64 bit PCI add in board slot locations Three 33 MHz 32 bit PCI add in board slot locations Connects to External SCSI Devices The power supply shown may differ from the power supply in your server Figure 2 17 Rear Features and Controls Setting Up the System 2 21 Status LED Indicator Descriptions Table 2 1 lists the system status LED indicators along with a description of each LED indicator Table 2 2 lists the disk drive status LED panel indicators along with a description of each LED indicator Refer to Figure 2 16 for the location of the LED indicators listed in Tables 2 1 and 2 2 Table 2 1 System Status LED Indicators LED Status Description Response DC Power Off Power OFF None required normal Status Green Power ON None required normal Intrusion Off No intrusion None required normal Flashing Chassis Intrusion Check condition Amber Disk Fault Off No disk fault None required normal Amber Internal disk drive Check disk drive status LEDs failure Sleep Status Off System in Normal None required normal mode Amber System power Press Sleep button to return t
23. power is supplied to the power control unit may cause a failure A WARNING Your system shipped with a power cord for the power supply Do not attempt to modify or use the supplied AC power cord if it is not the exact type required 2 24 Setting Up the System Powering On Your System Power on your system as follows 1 Make sure all external devices such as a video display keyboard and mouse optional have been connected and the power cords are connected 2 Power on the video display and any other external devices 3 Press the power on off switch on the power supply The power supply on off switch is located on the system rear panel 4 Open the front door and press the push button power on off switch on the front panel Verify that the system power on LED is lit If it is not lit ensure the ac power cord is connected to a functional ac power source After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system board CPU module memory keyboard and most installed peripheral devices CAUTION Always allow POST to complete before powering down your system Z CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your system powering down This
24. present in system When off power is turned off power source is disrupted or system is in the sleep mode See Table 2 1 for a list and description of the system LEDs When OFF the system is OK See Table 2 1 for a list and description of the system LEDs When lit a disk drive fault occurred See Table 2 1 for a list and description of the system LEDs When lit system is in Sleep Mode See Table 2 1 for a list and description of the system LEDs Press to enter power saving sleep mode Press again to enter normal mode of operation This function requires a corresponding operating system Figure 2 16 Front System Features and Controls Hot Swap Bays 2 20 Setting Up the System Rear View 2 ae O gt Figure 2 17 shows the location of the rear system features and controls USB2 connector USB1 connector Serial Port B Serial Port A Dump button Printer port Burgundy Keyboard port Mouse port SVGA connector LAN connector AC input power connector 33 MHz 32 bit PCI Slot 66 MHz 64 bit PCI Slots 33 MHz 32 bit PCI Slots Wide Ultra 2 SCSI Connector Second USB connector Black First USB connector Black serial port 9 pin connector Turquoise COMI serial port 9
25. the AC wall outlets Are the power connectors for the cooling fans connected See the Monitor Matrix table in Appendix C Is the front panel power on indicator lit If the switches and connections are correct and the power outlet is functioning the power supply has probably failed Contact your service representative for assistance Diskette Drive Activity LED Does Not Light Check the following Are the diskette drive s power and signal cables properly installed Is the diskette drive properly configured m Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly If you are using the onboard diskette drive controller use BIOS Setup to make sure that the diskette drive controller is set to Enabled For information about running BIOS Setup refer to the Configuring Your System chapter If the problem persists there may be a problem with the diskette drive system board or drive signal cable Contact your service representative for assistance CD ROM Drive Activity Light Does Not Light Check the following m Is the power and signal cable to the CD ROM drive properly installed W Are all relevant switches and jumpers on the drive set correctly Is the drive properly configured Is the onboard IDE controller enabled Problem Solving 5 11 Problems with Application Software If you have problems with application software perform the following m Ver
26. two universal serial ports one parallel port diskette drive PS 2 compatible keyboard and mouse and integrated Real Time Clock RTC The system provides the connector interface for each port Serial Ports Both serial ports are relocatable Each serial port can be set to one of four different addresses and can be enabled separately When disabled serial port interrupts are available to add in boards Parallel Port One IEEE 1284 compatible 25 pin bidirectional EPP supporting levels 1 7 and 1 9 parallel port is provided BIOS programming enables the parallel port and determines the port address and interrupt ECP mode is supported with 2 possible DMA channels When disabled the interrupt is available to add in boards External Device Connectors The external I O connectors provide support for a PS 2 compatible mouse and a keyboard for a SVGA monitor 2 serial port connectors a parallel port connector LAN port and two USB connections 1 12 System Overview System Board Management Controller BMC Server management is concentrated in the System Board Management Controller BMC The BMC and associated circuitry are powered from a 5Vdc standby voltage which remains active when system power is switched off but the ac power source is still on and connected The BMC supports the Management Workstation Application MW A which allows remote server management via a modem or direct connection to a manager system Events mon
27. B34 Power Unit Fan 2 Alarm occurred 0B46 ESMINT not configured 0B50 CPU 1 with error taken off line 0B51 CPU 22 with error taken off line 5 Forced to use CPU with error 0B60 DIMM group 1 has been disabled 0B61 DIMM group 2 has been disabled 0B62 DIMM group 3 has been disabled 0B63 DIMM group 4 has been disabled OB6F DIMM group with error is enabled 0B70 The error occurred during temperature sensor reading 0B71 System Temperature out of range 0B74 The error occurred during voltage sensor reading 0B75 System Voltage out of range 0B7C The error occurred during fan sensor reading 0B80 BMC Memory Test Failed 0B81 BMC Firmware Code Area CRC check failed 0B82 BMC core hardware failure 0B83 BMC IBF or OBF check failed 0B90 BNC Platform Information Area Corrupted 0B91 BNC update firmware corrupted 0B92 Internal Use Area of BMC FRU corrupted 0B93 BMC SDR Repository empty 0B94 IPMB signal lines do not respond 0B95 BMC FRU device failure 0B96 BMC SDR Repository failure 0B97 BMC SEL device failure OBBO SMBIOS SROM data read error OBB1 SMBIOS SROM data checksum bad OBDO 1 SMBus device address not acknowledged OBD1 1 SMBus device Error detected OBD2 1 SMBus timeout Problem Solving 5 15 Table 5 1 Post Error Codes and messages Continued Code Error Message RomPilot reports error number xx None Expansion ROM not initialized None Invalid System Configuration Data None System Config
28. BIOS setup 6 Power off the system and remove the power cord 7 Remove the Password Disable jumper from pins 3 4 and store it in position 11 12 Replace the left side panel connect the power cord and power on the system To specify a new password run the BIOS Setup Utility as described earlier in this chapter 3 22 Configuring Your System Clearing CMOS Clear CMOS as follows 1 Power off the system and remove the left side panel as described in Chapter 4 of this guide Check to ensure the system power cord is removed from the back of the system 3 Remove the spare jumper from position 11 12 on jumper block 4 Reinstall the spare jumper on position 1 2 CMOS Clear of the jumper block Refer to Figure 3 1 and table 3 3 to find the location of this jumper Connect the power cord power on the system and after POST completes power down the system and unplug the power cord 6 Remove the jumper from pins 1 2 and store the jumper on pins 11 12 7 Replace the left side panel connect the power cord and power on the system Press F2 at the prompt to run the BIOS Setup utility and select Get Default Values at the Exit menu Configuring Your System 3 23 Upgrading Your System General Information Static Precautions Preparing Your System for Upgrade Equipment Log Opening and Removing the Front Door Removing Side Panels Installing Side Panels Removing and Installing the Air Duct Mod
29. Boot Device Options Boot Channel Boot SCSI ID Boot LUN Number SCSI Device Configuration Sync Transfer Rate MB Sec Initiate Wide Negotiation Enable Disconnection Send Start Unit Command Enable Write Back Cache BIOS Multiple LUN Support Include in BIOS Scan Advanced Configuration Options Plug and Play SCAM Support Reset SCSI Bus at IC Initialization 7 Enabled Enabled Press ENTER for menu A First 0 0 Press ENTER for menu 160 Yes Yes Yes N C No Yes 1 Press ENTER for menu Disabled Enabled No effect if BIOS is disabled 3 16 Configuring Your System Table 3 1 Adaptec SCSI Utility Setup Configurations Continued RECOMMENDED SETTING YOUR OPTION OR DISPLAY ONLY CONFIGURATION Display lt Ctrl A gt Messages During BIOS Enabled Initialization Extended BIOS Translation for DOS Enabled Drives gt 1 GByte Verbose Silent Mode Verbose Host Adapter BIOS Configuration Utility Enabled Reserves BIOS Space Domain Validation Enabled Support Removable Disks Disabled Under BIOS as Fixed Disks BIOS Support for Int13 Extensions Enabled 1 No effect if BIOS is disabled Do not remove media from a removable media drive if it is under BIOS control Exiting Adaptec SCSI Utility To exit the Adaptec SCSI Utility press ESC until a message prompts you to exit if you changed any settings you are prompted to save the changes before you exit Configuring Your System 3 17
30. Configuring the RAID Controller The RAID Redundant Array of Inexpensive Devices options available for your system are the single channel SecuRAID 110 Mylex AcceleRAID 150 RAID controller which gives your system the added security of fault tolerance If you order a system with a RAID controller the system is pre configured at the factory according to the Table below Table 3 2 RAID Configurations Number of RAID Level Hard Drives in Hard Drives Configured Array Description 1 7 1 JBOD RAID 7 Known as Just a Bunch of Drives JBOD allows the controller to access the drives independently This configuration has no redundancy and does not use striping 2 1 2 Mirroring RAID 1 Drives are paired and mirrored All data is 100 duplicated on an equivalent drive fully redundant 3 5 3 Striping with Parity RAID 5 Data is striped across several physical drives Parity protection is used for data redundancy 4 or more 5 4 one standby Striping with Parity RAID 5 with a standby drive drive The array consists of three ON LINE drives and one STANDBY drive The standby replacement drive or hot spare is one of the most important features RAID provides to achieve automatic non stop service with a high degree of fault tolerance If you want to change the RAID level or add additional hard disks to the array use the RAID configuration utility The RAID configuration utility is included with the RAID controller If you are
31. EXPRESS5800 120Le User s Guide H B B B m EXPRESS5800 120Le User s Guide a H Proprietary Notice and Liability Disclaimer The information disclosed in this document including all designs and related materials is the valuable property of NEC Computer Systems Division hereinafter NEC CSD and or its licensors NEC CSD and or its licensors as appropriate reserve all patent copyright and other proprietary rights to this document including all design manufacturing reproduction use and sales rights thereto except to the extent said rights are expressly granted to others The NEC CSD product s discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC CSD To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC CSD is prohibited Trademarks INTEL is a registered trademark of Intel Corporation MS DOS is a registered trademark of Microsoft Corporation
32. I aware operating system can place the system into a state where the hard drives spin down the system fans stop and all processing is halted However in this state the power supply is still on and the processors are still dissipating some power such that the power supply fan and processor fans are still running amp Note requires an operating system that supports its feature This server system BIOS supports sleep states 50 s1 54 and s5 However with future versions of Microsoft Windows 9X that support ACPI the system BIOS only supports sleep states s0 s1 and s5 With future versions of Microsoft Windows NT that support ACPI the system BIOS will only support sleep states sO s1 54 and s5 N CAUTION Only when the AC power is disconnected is the system completely off The sleep states are defined as follows s0 Normal running state W sl Processor sleep state No context will be lost in this state and the processor caches will maintain coherency s4 Hibernate or Save to Disk The memory and machine state are saved to disk Pressing the power button or other wakeup event restores the system state from the disk and resumes normal operation This assumes that no hardware changes have been made to the system while it was off s5 Soft off Only the RTC section of the chipset and the BMC are running in this state AC Link Mode The AC link mode allows the system to monitor its AC input po
33. Option ROM Menu Mask Masked Menu Mask is masked or unmasked Processor Serial Disabled Determines whether Processor Number Enabled Serial Number feature is enabled or disabled Configuring Your System 3 11 System Hardware Menu Choices or Feature Display Only Description Your Seiting Thermal Sensor Refer to Thermal Sensor Submenu Wake On Events Refer to Wake On Events Submenu AC Link Power On Determines the mode of AC Last State Link Stay Off ESM IRQ Disabled Determines routing of the ESM IRQ5 interrupt IRQ10 IRQ11 Error Log Press Enter Request to initialize the Error Initialization Log now If Clear OK then display System Event Log Cleared If Clear NG then display System Event Log Not Cleared Console Additional setup menu to Redirection configure console The Boot Time diagnostic screen is enabled if redirection is enabled Thermal Sensor Submenu Choices or Feature Display Only Description Your Setting Thermal Sensor Enabled When enabled determines if Disabled the BIOS will disable boot if temperature is not within a safe range Upper Limit 50 Sets the upper temperature limit in centigrade Lower Limit 5 Sets the lower temperature limit in centigrade Wake On Events Submenu Choices or Feature Display Only Description Your Setting Wake On LAN Enabled Enables Wake ON LAN Disabled support Wake On Ring Enabled Enables Wake ON Ring Disabled support 3 12 C
34. Recommended PCI Option Board Locations Table 4 1 PCI Option Board locations Option Board Recommended PCI Slot Location See Figure 4 20 1 Intel Pro100 LAN Board Slot 1 2 Intel Pro100 LAN Board Slot 5 3 Intel Pro100 LAN Card Slot 6 SecuRAID 110 Controller Slot 4 4 20 Upgrading Your System Installing an Option Board 1 Power off the system and ensure it is disconnected from the AC power source Open and remove the front door and remove the left side panel as described earlier in this chapter Remove and save the expansion slot screw and cover See Figure 4 20 Figure 4 20 Removing the Expansion Slot Screw and Cover Z CAUTION Observe static precautions Use an antistatic wrist strap Remove the option board from its protective wrapper holding the board only by the edges Do not touch the board components or the gold connectors 5 Record the option board serial number in the equipment log 6 Set any board jumpers or switches as described in the documentation that comes with the option board Holding the board by its top edge or upper corners firmly press the board into an expansion slot on the system board The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot See Figure 4 21 Upgrading Your System 4 21 NSW IN IN ny SSN N NO Figure 4 21 Installing an Option Board 8 Align the rounded notch in the reta
35. Security 1 15 alarm switches 1 4 1 15 software lock SCU 1 15 Security menu configuring in Setup 3 11 Server management BMC 1 13 1 14 features 1 13 1 14 Index 1 intrusion detection 1 4 1 15 Setup advanced menu 3 6 boot menu 3 13 exit menu 3 14 integrated peripheral configuration menu 3 main menu 3 5 security menu contents 3 11 Switches alarm 1 4 1 15 System 5 19 configuring 3 2 System Chassis 1 5 System hardware menu configuring in setup 3 12 T Termination board removing 4 12 4 13 U User password 1 15 Index 2 456 01551 001
36. Up the System Installing the Cable Retention Arm Bracket 1 Install the Cable Retention Arm Bracket to the rear of the server Refer to Figure 2 5 Use the screws shown as B in Figure 2 1 Figure 2 5 Cable Retention Arm Bracket Installing the Slide Rail Assemblies into the Rack Cabinet Before you can mount the server in the rack cabinet you must install the slide rail assemblies in the rack cabinet amp Note You must use the following procedure to prepare the rack cabinet before mounting the server into it Observe all safety precautions warnings and cautions noted throughout this chapter 1 Determine where you want to install the server in the rack cabinet m To improve rack stability mount the server towards the bottom of the rack cabinet m If there are units already installed install the server into the next empty space from the bottom of the rack cabinet 2 Starting at the bottom of the rack cabinet or at the top or bottom of a previously mounted unit measure the number of screw hole locations on the front vertical mounting rails and rear vertical mounting rails for the slide rail assemblies Mark the location with a pencil on the outside of both the front and rear vertical mounting rails amp Note For vertical reference every three screw holes on the rack vertical mounting rail are equal to 1U 1 75 inches Setting Up the System 2 9 3 While marking the hole locations for the
37. adding the RAID controller to an existing system the RAID configuration utility allows you to configure your disk array before reinstalling your network operating system The RAID controllers support various versions of RAID technology referred to as RAID levels To use any RAID level you must configure the RAID controller using the RAID configuration utility prior to installing your Network Operating System For an explanation of this utility refer to the documentation on the MYLEX CDROM that was shipped with the RAID controller It describes RAID technology and provides tips on making your array perform well in your specific application It also covers array hardware preparation configuration and initialization After completing the steps in the manual you can install your Network Operating System If you want to remotely configure the array from a PC client increase array capacity online or monitor statistics on disk and controller activity you must install the array manager provided with your RAID subsystem Increasing array capacity is covered in the user s guide shipped with the option 3 18 Configuring Your System Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section Z CAUTION Electrostatic discharge ESD can damage the system board Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached t
38. already in IRQ4 use by ISA devices Use Auto only IRQ5 if no ISA legacy cards are installed IRQ6 IRQ7 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 Configuring Your System 3 9 Option ROM Submenu Choices or Feature Display Only Description Your Setting Onboard SCSI Enabled Disables Enables the mapping of Disabled the onboard SCSI BIOS Onboard LAN Enabled Disables Enables the mapping of Disabled the onboard LAN BIOS PCI Slot 1 Enabled Initializes Device Expansion ROM Disabled PCI Slot 2 Enabled Initializes Device Expansion ROM Disabled PCI Slot 3 Enabled Initializes Device Expansion ROM Disabled PCI Slot 4 Enabled Initializes Device Expansion ROM Disabled PCI Slot 5 Enabled Initializes Device Expansion ROM Disabled PCI Slot 6 Enabled Initializes Device Expansion ROM Disabled Numlock Submenu Feature Choices or Display Only Description Your Setting Numlock Key Click Keyboard Auto repeat Rate Keyboard Auto repeat Delay Auto On OFF Disabled Enabled 2 sec 6 sec 10 sec 13 3 sec 18 5 sec 21 8 sec 26 7 sec 30 sec 0 25 sec 0 5 sec 0 75 sec 1 sec Selects the power on state for Numlock Disables or enables keyclick Selects key repeat rate Selects delay before key repeat 3 10 Configuring Your System Security Menu amp Note Enabling the Supervisor Password field requires a password for entering Setup The passwords are not case
39. and turned on Are the brightness and contrast controls on the video monitor properly adjusted Are the video monitor switch settings correct m Isthe video monitor signal cable properly installed m Isthe onboard video controller enabled If you are using a video controller board verify that the video controller board is fully seated in the system board connector If there are still no characters on the screen after you reboot the system contact your service representative or authorized dealer for assistance POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller If you do not receive a beep pattern and characters do not display the video display or video controller may have failed Contact your service representative or authorized dealer for assistance 5 10 Problem Solving Characters are Distorted or Incorrect Check the following W Are the brightness and contrast controls properly adjusted on the video display Refer to the documentation supplied with your video display Are the video monitor s signal and power cables properly installed m Ifthe problem persists the video monitor may be faulty or it may be the incorrect type Contact your service representative for assistance System Cooling Fans Do Not Rotate Check the following m Is AC power available at the wall outlet Are the system power cords properly connected to the power supplies and
40. ard in your system Topics covered include Replacing the real time clock battery m Removing and installing a Pentium processor Installing or removing DIMMs N CAUTION Electrostatic discharge ESD can damage add in boards and other components place them on an antistatic surface Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2032 is a commodity part available through many vendors Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board Z CAUTION Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children N CAUTION Observe static precautions Use an antistatic wrist strap 4 8 Upgrading Your System tall g ANON m Au Ny
41. are replacing the diskette drive remove the four screws securing the diskette drive to the mounting bracket 9 Reverse Steps 1 through 8 to install a replacement diskette drive 4 30 Upgrading Your System Installing a 5 25 Inch Media Device Z CAUTION CD ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS To use these devices thoroughly read the documentation provided by the CD ROM manufacturer and keep the documentation for future reference In case of any trouble with a CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those specified in the CD ROM manufacturer s documentation may result in hazardous radiation exposure 1 Power off the system and ensure it is disconnected from the AC power source 2 Open and remove the front door as described earlier in this chapter 3 Remove the left side panel as described earlier in this chapter N CAUTION Observe static precautions Use an antistatic wrist strap 4 Perform Steps 4 5 and 6 of Removing the 3 5 Inch Diskette Drive described earlier in this chapter It is not necessary to remove the diskette drive from the mounting bracket to which it is mounted 5 Remove the filler panel from the system bay location you are installing a media device The filler panel is rel
42. ault tolerance If you order a system with a RAID controller the system is pre cabled at the factory as shown in Figure A 2 If you are adding a RAID controller you must install cable and configure the controller Refer to Installing a RAID Controller Board in Chapter 4 BARA C fF N eo cT _ EH ET B EH ES Tm A IL H J qi n gy un G ji E M N L A Diskette drive connector I Optional SCSI removable media devices B Diskette interface cable J RAID Controller C Diskette drive K Ultra 160 M SCSI interface cable D IDE connector L Six SCSI disk drive bays E IDE interface cable M Drive Bay F IDE CD ROM drive N SCSI hard disk drives G Ultra2 SCSI connector 68 pin System board H Ultra2 SCSI interface cable Figure A 2 RAID System Cable Configuration System Cabling A 5 Glossary A AC Alternating Current The type of current available in wa
43. autions Use an antistatic wrist strap antistatic surface 7 Record the drive model and serial numbers in the equipment log 8 Install the replacement drive onto the drive carrier Place the drive on the carrier with its connector facing the rear of the carrier m Turn the drive and carrier over and secure the drive in the carrier with the four screws supplied with the disk drive See Figure 4 25 Upgrading Your System 4 27 9 Install the drive carrier with drive into the bay as follows m Open the disk carrier locking tab m Align the drive carrier with the bay guide rails m Slide the drive carrier into the bay until it docks with the SCSI backplane connector See Figure 4 26 Close the disk carrier locking tab ensuring it is secured as shown in Figure 4 27 2900000 00950995000 P OO Figure 4 27 Locking the Disk Carrier 10 Close and secure the EMI metal panel 11 Close the front door on the system If necessary configure the system as described in Chapter 3 Configuring Your System 4 28 Upgrading Your System Removable Media Devices A variety of SCSI removable media devices can be installed in peripheral bays A and B Figure 4 28 An IDE CD ROM is always mounted in bay C and a 3 5 inch diskette drive is always mounted in bay D Other devices should be installed in the first available bay from the top bay A Contact your sales representative or d
44. bleshooting Checklists 5 3 Initial System Startup iie eere teet ec iot ee oce de Erde gea o Eee td 5 3 Running New Application Software essere eene nennen nennen 5 4 After System Has Been Running Correctly eese nene 5 5 Diagnostic i detiene I ein Ee RO Eee RE dn 5 6 Error Checking oec ter HUE DU eR Um D e dr Er oe epa 5 6 Troubleshooting Guide ce Sr ie cd ee ie ea 5 6 Preparing the System for Diagnostic 5 6 Monitormg De te pee cim e nte bett pe engl eb eon 5 7 Verifying Proper Operation of Key System 5 8 Confirming Loading of the Operating System sse 5 8 Specific Problems and Corrective Actions essere nennen nennen 5 9 Power EED Does Not Light been tete e ase 5 9 Incorrect or No Beep Code eee ree cedido ee eti ote ident 5 10 No Characters Appear on 5 10 Characters are Distorted or Incorrect esses eene nennen rennen 5 11 System Cooling Fans Do Not Rotate eese eee rennen 5 11 Diskette Drive Activity LED Does Not Light eee 5 11 CD ROM Drive Activity Light Does Not Light eere 5 11 Problems with Application Software
45. boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately Setting Up the System 2 3 Rack Mount Subsystem Assembly This section provides the instructions for assembling the rack mount server unit into a standard EIA 19 inch rack cabinet Before You Begin Before you begin please review the following cautions warnings and general guidelines A WARNING Be sure that power to the system is turned off and unplugged All voltage is removed only when the power cords are unplugged Avoid excessive vibration and shock Dropping an electronic component can cause serious damage Do not disconnect or remove parts other than those specified in the procedure Do not touch I O connector pins All screws are Phillips head unless otherwise specified m On completion of any assembly or re assembly perform a power on test If a fault occurs verify that the assembly or re assembly was performed correctly If the problem persists see Problem Solving in Chapter 5 Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system com
46. c discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system 4 2 Upgrading Your System Preparing Your System for Upgrade Depending on the upgrade you will need one or more of the following tools Phillips screwdriver 1 bit and 2 bit m Flat head screwdriver m Small needle nose pliers m Penor pencil m ESD workstation or antistatic wrist strap recommended Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system Opening and Removing the Front Door You must open the front door to remove the side panels on your system Perform this procedure to open and remove the front door 1 Power off the system and ensure the power cord is unplugged from the AC wall outlet 2 If the front door is locked unlock it 3 Grasp the indentation located on the right edge of the front door and pull the door towards you to open it Figure 4 1 Figure 4 1 Opening the Front Door Upgrading Your System
47. corrupt or deleted Delete and then reinstall the drivers m Run the diagnostics 5 12 Problem Solving Plug and Play Installation Tips Some common PCI tips are listed here m Reserve interrupts IRQs and or memory addresses specifically for an ISA adapter This prevents PCI cards from trying to use the same settings an ISA card is using Use the BIOS Setup Utility to keep track of ISA adapter resources W Certain drivers may require interrupts that are not shared with other PCI drivers The BIOS Setup Utility can be used to adjust the interrupt numbers for PCI devices For certain drivers it may be necessary to alter settings so that interrupts are not shared BIOS User s Information This section describes the various screen messages and beep codes of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area amp Note Your system error log will be lost if your system ac power source is off or disconnected Problem Solving 5 13 POST Error Codes and Messages Whenever a recoverable error occurs during POST BIOS displays a message on the video display screen and causes the speaker to beep as the message appears BIOS also issues a beep code one long tone followed by two short t
48. data transfers m Plug and Play ready m Parity enabled Slot 1 bay nd Slot 2 Slot 3 Slot 4 mE Slot 5 Slot 6 j Figure 1 6 PCI Connector Slots 1 10 System Overview IDE Controller The system includes a single channel enhanced IDE 32 bit interface controller for intelligent disk drives with disk controller electronics onboard The controller has a connector located on the system board that supports a master and a slave device The IDE controller provides support for the internally mounted CD ROM The device controls PIO and DMA transfer modes Mode 4 timings Transfer rates up to 33 MB s Buffering for PCI IDE burst transfers Master Mode only Keyboard and Mouse Controller The keyboard and mouse controller is PS 2 compatible Network Controller The system board includes a 1OBASE T 100BASE TX network controller based on the Intel 82559 Fast Ethernet PCI Bus Controller As a PCI bus master the controller can burst data at up to 132 MB sec The controller contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiting for access to the PCI bus The controller has the following 32 bit PCI bus master interface direct drive of bus compatible with PCI Bus Specification Revision 2 1 Chained memory structure with i
49. ded three pronged power outlets Note For the United States and Canada this means a NEMA 5 15R outlets for 100 120 VAC or NEMA 6 15R outlets for 200 240 VAC For other international sites this means three pronged power outlets applicable for the electrical code of the region A WARNING Be sure the power service connection is through a properly grounded outlet m Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock m Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices W Spacious enough to provide at least five inches 13 centimeters behind the system and three inches eight centimeters on each side of the system for proper cooling airflow and cable clearance m Easily accessible for system maintenance and installation of system upgrades 2 2 Setting Up the System Unpacking the System A WARNING Your system weighs approximately 65 pounds 29 25 kg If your system contains numerous optional boards and peripheral devices it will weigh more To avoid personal injury make sure you have someone help you lift or move the system When you receive your system inspect the shipping containers prior to unpacking If the shipping
50. e bar F out of the assembly and set aside for installation on the server W Ensure that the safety latch on the extension rail assembly see Figure 2 2 D is centered and then collapse the center slide rail into the outer bracket rail 3 With each slide rail assembly on a flat surface loosen the four screws that attach their outer and inner brackets together See Figure 2 3 B 4 Set the slide rail assemblies aside for later installation into the rack cabinet A og ql A Inner bracket B Adjustment screws Figure 2 3 Preparing the Slide Rails Setting Up the System 2 7 Attaching the Center Slide Bar to the Server Using the two center slide bars removed in the previous procedure attach them to the server as follows 1 Align the mounting holes in each slide bar to the threaded holes on the side of the server see Figure 2 4 Note The holes in the center slide bars line up to the server chassis only when the safety latch B is pointed towards the front of the server 2 Secure each slide bar to the server with three screws as shown in Figure 2 4 Ensure the safety latch B is pointed towards the front of the server Use the screws shown as in Figure 2 1 27 Center Slide Bar 2 Safety Latch C Screws Type C Figure 2 4 Attaching the Inner Component Slide Bar to the Server 2 8 Setting
51. e environment for many server market applications These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services e mail web access web site server etc This server is conveniently housed and available as a tower based system or as a rack mount system fits into a standard EJA 19 inch rack assembly as shown in Figures 1 1 and 1 2 Figure 1 2 Rack Mount System Front View System Overview Your server includes hot swap SCSI hard disk drive bays See Figure 1 3 The hot swap SCSI hard disk drive bays support a maximum of six 1 0 inch SCSI hard disk drives that can be swapped in or out of the system without powering down if a RAID controller is configured in the system 4 NNWW Figure 1 3 SCSI Hard Disk Drive Bays As application requirements increase you can expand your server with an additional processor additional memory add in boards and peripheral devices tape devices CD ROM and hard disk drives Your server features the following major components Single or dual high performance Pentium III processor 64 MB to 4 GB of memory using up to four DIMMs Six PCI expansion slots for add in boards Embedded PC compatible support serial parallel mouse keyboard diskette USB LAN a
52. e tower based system stated above except that there is no front cover associated with the rack mount system Software Locks via the System Setup Utility The BIOS Setup Utility provides a number of security features to prevent unauthorized or accidental access to the system Once the security measures are enabled access to the system is allowed only after the user enters the correct password s For example m Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time out period 1 to 120minutes Set and enable an administrative password m Set and enable a user password W Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches m Disable writing to the diskette drive when secure mode is set System Overview 1 15 Setting Up the System Overview Selecting a Site Unpacking the System a Rack Mount Subsystem Assembly Getting Familiar with the System a Making Connections Connecting the Power Cord Powering On Your System Overview This chapter describes how to select a site unpack the system make cable connections and power on the tower based or rack mount system units Also provided are the instructions for assembling the rack mount system unit Selecting a Site The system operates reliably in a typical office environment Choose a site that is W Near groun
53. ealer for a list of approved devices Figure 4 28 Removable Media Devices If you are adding or removing a SCSI removable media device consider the following m The optional SCSI tape drive address assignment is 2 m SCSI termination must be enabled on the last SCSI drive of the daisy chain cabling If the SCSI tape drive is your only SCSI device on the SCSI controller B termination must be enabled in the tape drive Removing the 3 5 Inch Diskette Drive Mounting Assembly 1 Power off the system and ensure it is disconnected from the AC power source 2 Open and remove the front door as described earlier in this chapter 3 Remove the left side panel as described earlier in this chapter N CAUTION Observe static precautions Use an antistatic wrist strap 4 Disconnect the power and interface cable from the rear of the diskette drive 5 Remove the screw securing the diskette drive mounting bracket to the to the front panel See Figure 4 29 Upgrading Your System 4 29 Figure 4 29 Removing the Diskette Assembly Mounting Screw 6 Slide the diskette assembly to the rear of the system to release the bracket from the removable media drive cage See Figure 4 30 Figure 4 30 Removing the Diskette Assembly 7 Remove the diskette and mounting bracket from the system and place the assembly on an antistatic surface 8 If you
54. earlier in this chapter N CAUTION Observe static precautions Use an antistatic wrist strap 4 Perform Steps 4 5 and 6 of Removing the 3 5 Inch Diskette Drive described earlier in this chapter It is not necessary to remove the diskette drive from the mounting bracket to which it is mounted 5 Disconnect the interface cable and voltage cable from the rear of the device you are removing 6 Remove the screws securing the device to the left side of the removable media device bay See Figure 4 36 A B Figure 4 36 Removing a Removable Media Device 4 34 Upgrading Your System Slide the removable media device out of the device bay and set it down on an antistatic surface Remove the screws securing the right side rail to the device See Figure 4 33 To install a replacement device follow the procedures in Installing a 5 25 Inch Media Device described earlier in this chapter Upgrading Your System 4 35 Power Supply Note This section applies to server models that include the 350 watt modular power supplies If your server includes the standard integrated 300 watt power supply it contains no user serviceable parts and should only be replaced by qualified service personnel Your system may contain one or two power supplies The second power supply is optional and provides a redundant configuration that ensures continued operation of the system in the unlikely event one o
55. eased by removing one screw located on the front right side of the filler panel Figure 4 31 A and another screw located inside the system on the left side of the filler panel Figure 4 31 B Figure 4 31 Removing the Filler Panel Upgrading Your System 4 31 6 Remove the screw securing the filler panel removed in the previous step to the right device rail Save the right device rail See Figure 4 32 7x a Figure 4 32 Removing the slide rail from the Filler Panel 7 Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log 8 Set any drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information amp Note If the drive comes with drive rails do not use them Remove any rails already attached 9 Position the right device rail along the right side of the device so that the four holes in the device rail match the four holes located in the side of the device Attach the right device rail to the device with four screws as shown in Figure 4 33 Figure 4 33 Attaching the Right Side Rail 4 32 Upgrading Your System 10 Install the media device into the bay as follows m Move any cables in the bay out of the way m Align the rails on the media device with the supports in the bay Figure 4 34 Installing a Removab
56. ecnaeesseesaeeaeees 4 7 Modifying the System Board eiris eaer onein nee 4 8 Replacing the Real time Clock Battery 4 8 Removing and Installing a Pentium III Processor eeen 4 10 DIMMIS aene en ea eden ae RI s 4 17 Option Boards deg ee acte ettet sheen desde has 4 20 Recommended PCI Option Board Locations eee 4 20 Installing an Option E EE a Ea 4 21 Removing an Option 2 4 22 Installing a RAID Controller Board eese enne 4 23 Hard Disk EI68 tn eter reus test og UE eiTe Ste 4 24 Installing or Swapping a Hard Disk Drive in a Hot Swap Bay 4 25 Removable Media Devices 3 tee eei certet e tete eso erro aee tod eee 4 29 Removing the 3 5 Inch Diskette Drive Mounting Assembly sss 4 29 Installing a 5 25 Inch Media Device eese ener 4 31 Removing 5 25 Inch 4 34 Power Supply ee ieee eee pere pet S 4 36 Installing the Optional Power Supply eene 4 36 Replacing a Power Supply ueber e t t beet ege ER EP Le nnn 4 37 Problem 5 1 Problem Solving rte deeper tt enn be aie ee o eae t ee PESE cte 5 2 Statice Precautions d s LETTORE EE dE alte ini eR a A 5 2 Trou
57. ection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system A 2 System Cabling Standard Configuration Your system is cabled using a single channel on board IDE Controller and dual channel on board Adaptec 7899 SCSI Controller The on board IDE controller supports the standard internally mounted CD ROM as its master device The AIC 7899 contains two independent SCSI channels that share a single PCI bus master interface Each channel is capable of operations using either 8 or 16 bit SCSI providing 160 MB s Ultra 160 M or 40 MB s Wide Ultra throughput Channel A attaches directly to a maximum of five 160 M hard disk drives Controller B can be used to support SCSI devices in the removable media bays A 3 5 inch diskette drive is also installed in all systems and interfaces separately to the system board Figure A 1 illustrates the standard system configuration Referring to Figure A 1 a 68 pin Ultra 160 M SCSI interface cable K is connected to the SCSI connector J on the right edge of the system board This cable connects to the hard disk drives N located in the hard drive bay L The IDE interface cable E is connected to the IDE connector D towards the middle right edge of the system board This cable connec
58. ector Once you select the adapter the following screen is displayed Menu Description Configure View Host Configure host adapter and device settings Adapter Settings SCSI Disk Utilities The utility scans the SCSI bus for SCSI devices reports a description of each device Run these utilities before configuring SCSI devices If you wish to format a disk verify disk media or display a list of devices and their SCSI IDs select SCSI Disk Utilities If you wish to configure the adapter or a device select Configure View Host Adapter Settings Configuring Your System 3 15 Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens Key Action Arrows Up and down arrows move from one parameter to another within a screen ENTER Displays options for a configurable parameter Selects an option ESC Moves back to previous screen or parameter or EXIT if at the Main menu F5 Switches between color and monochrome F6 Resets to host adapter defaults The following table shows the normal settings for the Adaptec SCSI Utility and provides a place for you to record any changes you make to these settings Table 3 1 Adaptec SCSI Utility Setup Configurations OPTION RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION SCSI Bus Interface Definitions Host Adapter SCSI ID SCSI Parity Checking Host Adapter SCSI Termination Additional Options
59. ed some of this information to run the System Setup Utility Be sure to update the equipment log when you add options Record the model and serial numbers of the system components dates of component removal or replacement and the name of the vendor from whom the component was purchased Be sure to record the same information for any components added to the system such as a power supply hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of serial numbers on add in boards hard disk drives and external equipment such as video displays or printers varies from one manufacturer to another Literature accompanying these products should illustrate or describe the location of model and serial numbers Equipment Log 1 Component Manufacturer Name amp Model Serial Number if available Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Tape Drive 1 Tape Drive 2 CD ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Optional RAID Controller Network Controller 1 Ne
60. ee tendi eet ded 1 10 IDE Controller tis Ree reped Ue ae eeepc 1 11 Keyboard and Mouse Controller eese 1 11 Network Controller amece IE pete eile eere edere 1 11 SCSI Controller aces cassettes tiit tre edet petro ete dete 1 12 Video Controller ern dee ee e eue ere Et ee eere eee e te even 1 12 Peripheral Controller iste terit i tite ette eet 1 12 Serial Ports 2 2 eb AUR e EUR Pe ee E HERE ned 1 12 Parallel i E pee ete p eda 1 12 External Deyice Connectors dee ee piter 1 12 System Board Management Controller BMC esee 1 13 TN O sa mM 1 14 A Tank Mode 1 14 Remote Power On Wake ON LAN 1 15 SYS SMMS CUNY eos M 1 15 Security with Mechanical Locks and Monitoring eee 1 15 Software Locks via the System Setup Utility seen 1 15 Setting Up the System enses 2 1 OVERVIEW Ha 2 2 DElLECHM SA AC CE 2 2 Unpacking the Systetm e tette bis 2 3 Rack Mount Subsystem Assembly 2 4 Before You ope Hr tae tege tr ee ede x nie edes 2 4 Static PrecautioHls eii tee He lr iue e Hg e
61. efer to Peripheral Reconfiguration Submenu Refer to Monitoring Configuration Submenu It sets POST Monitoring and Boot Monitoring Refer to PCI Device Submenu Refer to Option ROM Submenu It Disables Enables the Option ROM BIOS on the PCI Bus Refer to Numlock Submenu It selects Keyboard Options 3 6 Configuring Your System Advanced Submenu Choices or Feature Display Only Description Your Setting Installed O S Other Select the operating system PnP O S installed on your system that will be used most of the time Note An incorrect setting can cause some operating systems to display unexpected behavior Reset Configuration No Select Yes if you want to clear Data Yes the Extended System Configuration Data ESCD area Boot time Diagnostic Disabled Disables or enables display of Screen Enabled the diagnostic screen during boot instead of the NEC logo The Boot time diagnostic screen is automatically enabled if redirection or RomPilot is enabled RomPilot Support Disabled Disables or enables RomPilot Enabled support The Boot time diagnostic screen is enabled if RomPilot is enabled See Appendix B for more details Post Error Pause Disabled Disables or enables a pause Enabled during system bootup if an error occurs If Enabled and an error occurs the bootup sequence pauses and offers the choice of entering BIOS Setup or resuming the boot sequence If Disabled the System always continues to
62. ews holding the slide rail assembly to the vertical mounting rails 12 Adjust and tighten the four screws that attach the outer and inner brackets together See Figure 2 8 A 13 Repeat steps 5 through 12 for the mounting the other slide rail assembly on the right side of the rack cabinet 2 12 Setting Up the System 7 SN CL X X o DUOC DOC OSD ROO GRE Vertical mounting rail Rack mounting assembly Alignment tab gt Screws Figure 2 10 Installing the Left Slide Rail Assembly into the System Rack Setting Up the System 2 13 Mounting the Server in the Rack Cabinet Use the following procedure to mount the server into the rack cabinet see Figure 2 11 A WARNING Anchor the Rack Cabinet The rack cabinet must be anchored to an unmovable support or a front stabilizer to prevent it from falling over when one or more units are extended in front of it on slide assemblies The anchors must be able to withstand a force of up to 113 kg 250 Ibs You must also consider the weight of any other device installed in the rack Avoid Injury It is required that two people are present when lifting and assembling the rack mount server into a rack cabinet Do not attempt to lift or move the server unit by the latches on the power supplies 1 Pull the two extension rail assemblies see Figure 2 11 A out of each rack mounting assembly on the rack cabinet unt
63. f the power supplies fails This section provides procedures for installing a second power supply as well as removing a faulty power supply Installing the Optional Power Supply To install the optional power supply 1 Power down the system and remove the power cord from the ac power outlet 2 At the rear panel loosen the screw A on the blank panel covering the slot for the optional power supply Remove the blank panel See Figure 4 37 Figure 4 37 Removing the Power Supply Blank Panel 3 Referring to Figure 4 38 slide the optional power supply into the chassis and tighten the thumbscrew A that secures the power supply in the chassis 4 36 Upgrading Your System Figure 4 38 Installing the Optional Power Supply 4 Connect the power cord to the input receptacle on the rear of the power supply chassis and to the AC outlet 5 Turn on the power supplies and observe the green LEDs on each power supply is lit indicating the supply is operational Replacing a Power Supply When a power supply unit fails the green LED on the failed power supply is extinguished See Figure 4 38 B for the location of the power supply LEDs N CAUTION If the optional power supply is not installed power down the system when replacing the power supply if the optional power supply is insta
64. g your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type ST or SJT 16 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country The voltage change occurs via a switch in the power supply m Warning Under no circumstances should the user attempt to disassemble the power supply The power supply has no user replaceable parts Inside the power supply are hazardous voltages that can cause serious personal injury A defective power supply must be returned to your dealer x Using This Guide Safety Notices for Users Outside of the U S A and Canada m PELV Protected Extra Low Voltage Integrity To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports m Remote Earths To prevent electrical shock connect all local individual office computers and computer support equip
65. hassis The system chassis Figure 1 4 is an easy to expand fabricated metal structure The major system components are shown in the following illustrations amp Note The system air duct located between the front and rear fans is removed in the following illustration in order to show components located on the system board IBN IN J MOT Removable Media Bay SCSI Hard Disk Drive Bays SCSI Hard Disk Drive Bay Fan Front Input Fan System Board Rear Exhaust Fan System Power Supply 2 power supply is optional Lo n gt Pentium III Processors 2 Processor is optional Memory J Diskette Drive The power supply shown may differ from the power supply in your server Figure 1 4 System Chassis System Overview 1 5 Power Supplies The power supply in your server is dependent on your server model Two types of power supplies are used m The 300 watt voltage sensing power supply provides system power and operates at 115 or 230 VAC at an operating frequency of 50 60 Hz m The 350 watt voltage sensing power supply provides system power and also operates at an operating frequency of 50 60 Hz With this configuration a second optional 350 watt power supply may be added as part of a fault tolerant hot swap design With two power supplies installed in the event of a power supply failure the load is transferred to the remaining power supply wit
66. he keyboard mouse cable is inserted or removed when power is applied to the system Inserting a telephone line connector into a LAN board RJ 45 port may result in personal injury and equipment damage Figure 2 18 Making Connections Setting Up the System 2 23 Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage Plug the male end of the power cord into NEMA 5 15R outlet for 100 120 VAC or NEMA 6 15R outlet for 200 240 VAC If the power cord supplied with the system is not compatible with the AC wall outlet in your region obtain a suitable power cord that meets the following criteria m The power cord must be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system m The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region m The power cord connector that plugs into the system must be an type CEE 22 female connector m The power cord must be less than 1 8 meters 6 0 feet long When connecting the power cord to a power control unit such as an UPS confirm that the power control unit is powered OFF Connecting the power cord while
67. hout interruption to normal system operation amp Note The power supplies are not hot swappable unless there are two supplies installed The power supplies are designed to comply with existing emission standards and provide sufficient power for a fully loaded system configuration Peripheral Bays The system supports a variety of standard PC AT compatible peripheral devices The chassis includes these peripheral bays A 3 5 inch front panel bay for mounting the standard 3 5 diskette drive supports 720 KB and 1 44 MB diskette media Three 5 25 inch removable media front panel bays for mounting half height 5 25 inch peripheral devices standard CD ROM drive and optional tape drives etc W Your system includes six hot swap hard disk drive bays for mounting up to six hot swap hard disk drives in easily removable drive carriers amp Note The hot swap SCSI hard disk drive bays contain a hot swap back plane that require an 80 pin single connector attachment SCA connector on the drives that you install 1 6 System Overview SAF TE Logic amp Note SAF TE Logic is in systems that include the hot swap SCSI disk drive cage SAF TE Logic is not available in systems that include the standard SCSI disk drive cage The SCSI backplane includes SAF TE SCSI Accessed Fault Tolerant Enclosure logic that provides an interface to the disk subsystem that supports status signals hot swapping drives and enc
68. ht D Cable Arm Bracket E Assorted hardware Figure 2 1 Rack Mounting Components Setting Up the System 2 5 Preparing the Slide Rail Assemblies 1 Locate the two slide rail assemblies Each slide rail assembly consists of an outer bracket B and an inner bracket A See Figure 2 2 The assembly also has a slide rail assembly attached to its inner bracket consisting of an extension rail assembly C with a center slide bar F The slide rail outer bracket and inner bracket are the parts of the assembly that attach to the rack cabinet The center slide bar attaches to the side of the server Inner bracket Outer bracket Extension rail assembly Extension rail assembly safety latch Center slide bar safety latch Jo gt Center slide bar Figure 2 2 Slide Rail Assembly 2 Note Perform Step 2 on each slide rail assembly if the center slide rails are not factory installed on your server If the center slide rails are installed on each side of your server go to Step 3 2 Remove the center slide bar from each slide rail assembly as follows Position the slide rail assembly on a flat surface with the center slide bar facing up m Fully extend the telescoping slide bars until they lock in place see Figure 2 2 F 2 6 Setting Up the System m While pressing up on the center slide bar safety latch see Figure 2 2 E slide the center slid
69. ify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using the software m Verify a different copy of the software to see if the problem is with the copy that you are using m Make sure all cables are installed correctly m Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings If other software runs correctly on the system contact your vendor about the failing software If the problem persists contact the software vendor s customer service representative for assistance Bootable CD ROM Is Not Detected Check the following m Isthe BIOS set to allow the CD ROM to be the first bootable device Check your BIOS Setup F2 configuration Problems with the Network Diagnostics pass but the connection fails m Make sure the network cable is securely attached The controller stopped working when an add in adapter was installed m Make sure the cable is connected to the port from the onboard network controller m Make sure the other adapter supports shared interrupts Also make sure your operating system supports shared interrupts OS 2 does not W Try reseating the add in adapter The add in adapter stopped working without apparent cause W Try reseating the adapter first then try a different slot if necessary m The network driver files may be
70. ifying the System Board Option Boards Installing a RAID Controller Board Hard Disk Drives Removable Media Devices Power Supply General Information A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic N CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system amp Note Your system error log will be lost if your system ac power source is off or disconnected Contact your sales representative or dealer for a list of approved optional peripheral devices Static Precautions An electrostati
71. il they lock in place Figure 2 11 Mounting the Server into the System Rack 2 14 Setting Up the System 2 With someone assisting you lift and slide the server into the extended rail slider assemblies Align the server center slide bars with the extended rail assemblies m Carefully slide the server into the extended rail assemblies until it stops m Carefully press in on the safety latches Figure 2 11 B on the center slide bars ensure that the safety latch on the extension rail assemblies are centered and slide the server all the way into the rack cabinet amp Note When you first slide the server into the rack cabinet extra pressure may have to be applied After the first time the slides will move easier 3 Check that the server slides in and out of the rack cabinet Grasp the two handles on the front of the server and slowly pull the server out and push it back in 4 Secure the faceplate of the server to the front of the rack cabinet by screwing the thumbscrews into the cage nuts Setting Up the System 2 15 Installing the Cable Retention Arm Assembly The hinged cable retention arm attaches to the rear of the server and the rack cabinet rear rail and allows cables to swing in and out of the way as the server slides back and forth within the rack cabinet All the server cables can be tie wrapped to the cable retention arm amp Note For easy installation of the cable retention arm fi
72. information Chapter 1 System Overview provides an overview of your system and describes your system s major system components See this chapter to familiarize yourself with your system Chapter 2 Setting Up Your System tells you how to select a site unpack the system assemble the rack mount subsystem make cable connections and power on your system Chapter 3 Configuring Your System tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the Adaptec Configuration Utility which is used to configure SCSI devices in your system This chapter also provides information on system board jumper settings Chapter 4 Upgrades and Options provides you with instructions for upgrading your system with an additional processor optional memory options cards and peripheral devices Chapter 5 Problem Solving contains helpful information for solving problems that might occur with your system Appendix A System Cabling includes cabling information for the two onboard SCSI controllers the onboard IDE controller and the optional RAID controllers Glossary defines the standard acronyms and technical terms used in this manual Equipment Log provides you with a sample equipment log for documenting the system configuration and future updates you may make to your system Using This Guide vii Text Conventions This guide uses the following text c
73. ing a board go to Installing an Option Board earlier in this chapter otherwise continue Install an expansion slot cover over the vacant slot using the previously removed screw Replace the left side panel and the front door as described earlier in this chapter Plug in the system power cord and power on the system Installing a RAID Controller Board Use this procedure to install a RAID controller board 1 Install the RAID controller board into PCI slot 4 on the system board See Installing an Option Board earlier in this chapter Cable the RAID controller board as described below see System Cabling in Appendix A m Remove the end of the SCSI interface cable that is plugged into the wide SCSI connector on the system board m Reinstall the end of the SCSI interface cable just removed into the Channel 0 connector on the RAID board Upgrading Your System 4 23 Hard Disk Drives Your system supports a variety of SCSI hard disk drives installed in the system s hard disk drive bay Contact your sales representative or dealer for a list of approved devices Refer to Figure 4 22 aS n c 2 E r 1 2 pe pp ase D 2 ees EE
74. ining bracket with the threaded hole in the expansion slot frame The retaining bracket fits into the space that was occupied by the expansion slot cover 9 Reinstall the screw in the threaded hole Be sure to push the bracket slot up against the screw before you tighten it If this is not done the bracket may interfere with an adjacent bracket 10 Connect any external cables if they are needed to the installed option board 11 Replace the left side panel and the front door following procedures described earlier in this chapter 12 Plug in the system power cord and power on the system Removing an Option Board amp Note Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components 1 Power off the system and ensure it is disconnected from the AC power source 2 Open and remove the front door and remove the left side panel as described earlier in this chapter Disconnect any cables attached to the option board you are removing Remove and save the option board retaining bracket screw 4 22 Upgrading Your System 9 Hold the board at each end and carefully rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other components Remove the board from the expansion slot and place it in an antistatic wrapper If you are replac
75. ion in this chapter If Monitor Displays Error Note error press F1 to continue boot or F2 to enter Setup Refer to the section BIOS User s Information in this chapter To Enter Setup Setup changes specific options then writes to CMOS NVRAM Press F2 during initialization to run Setup If you do not press F2 the boot process continues Enter BOOT Diskette If prompted insert the boot diskette Verifying Proper Operation of Key System Indicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter m If there is a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Hard Disk Drive Activity Indicator Does Not Light in this chapter Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear refer to Problems with Application Software found later in this chapter 5 8 Problem Solving Specific Problems and Corrective Actions This section provides possible solut
76. ions for the following specific problems Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD ROM drive activity LED does not light Problems with application software The startup prompt Press lt F2 gt key if you want to run Setup does not appear on the screen The bootable CD ROM is not detected Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following Is the system operating normally If so the power LED is probably defective Are there other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate Problem Solving 5 9 Incorrect or No Beep Code Check the following m Is the speaker cable connected to the system board If the system operates normally but there was no beep the speaker may be defective contact your service representative for assistance Record the beep code emitted by POST and see the Messages and Beep Codes section found later in this chapter No Characters Appear on Screen Check the following m Is the keyboard working Check to see if the Num Lock light is functioning m Is the video display monitor plugged in
77. itored by the manager system include over temperature and over voltage conditions fan failure or chassis intrusion Information on the Management Workstation Application MWA may be found in Appendix B of this User s Guide One major function of the BMC is to autonomously monitor system management events and log their occurrence in the nonvolatile System Event Log SEL The events being monitored include overtemperature and overvoltage conditions fan failure or chassis intrusion To enable accurate monitoring the BMC maintains the nonvolatile Sensor Data Record SDR from which sensor information can be retrieved The BMC provides an ISA host interface to SDR sensor information so that software running on the server can poll and retrieve the server s current status The BMC performs the following m Monitors server board temperature and voltage m Monitors processor presence and controls Fault Resilient Boot FRB m Detects and indicates baseboard fan failure m Manages the SEL interface m Manages the SDR Repository interface m Monitors the SDR SEL timestamp clock m Monitors the system management watchdog timer m Monitors the periodic SMI timer m Monitors the event receiver Controls secure mode including video blanking diskette write protect monitoring and front panel lock unlock initiation m Controls Wake On LAN via Magic Packet support System Overview 1 13 ACPI The Advanced Configuration and Power Interface ACP
78. jury and equipment damage Observe static precautions Use an antistatic wrist strap To configure the system board options 1 Power off the system and remove the left panel as described in Chapter 4 of this guide Check to ensure the system power cord is removed from the back of the system Locate the position of the jumpers on the system board you are changing See Figure 3 1 To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two pins for the desired setting and press it onto the pins Be careful not to bend the pins Refer to Table 3 3 for system board jumper settings Install the system cover and power up the system Configuring Your System 3 21 Clearing and Changing the Passwords To clear and change the passwords 1 Power off the system and remove the left side panel as described in Chapter 4 of this guide Check to ensure the system power cord is removed from the back of the system 3 Remove the spare jumper from position 11 12 on jumper block 4 Reinstall the spare jumper on position 3 4 Password Disable of the jumper block Refer to Figure 3 1 and Table 3 3 to find the location of this jumper Connect the power cord power on the system and while waiting for POST to complete press the F2 key to enter BIOS setup This automatically clears all passwords provided you exit and save the
79. le Media Device m Slide the device into the bay until the right slide rail is against the system cabinet See Figure 4 34 A 11 Secure the right side of the device to the system with the screw previously removed in Step 5 See Figure 4 34 A 12 Secure the left side of the device to the device bay with two screws previously removed in Step 5 See Figure 4 35 A Figure 4 35 Securing a Removable Media Device 13 Connect the interface and power cable to the device 14 Replace the left side panel and the front panel 15 Plug in the system power cord and power on the system Upgrading Your System 4 33 Removing a 5 25 Inch Device Z CAUTION CD ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS To use these devices thoroughly read the documentation provided by the CD ROM manufacturer and keep the documentation for future reference In case of any trouble with a CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those specified in the CD ROM manufacturer s documentation may result in hazardous radiation exposure 1 Power off the system and ensure it is disconnected from the AC power source Open and remove the front door as described earlier in this chapter 3 Remove the left side panel as described
80. ll outlets All computers must convert alternating current to direct current to operate See also DC address A label name or number that identifies a location in computer memory ASCII American Standard Code for Information Interchange A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals B backplane slot A connector on the backplane board in desktop computers and expansion boxes that allows you to install circuit cards backup A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps BIOS Basic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM EPROM and ROM bit Derived from BInary digiT a bit is the smallest unit of information a computer handles See al
81. lled a faulty power supply may be removed without powering down the system 1 Power down the system if only one power supply is installed 2 Disconnect the AC cable from the power supply chassis 3 Atthe rear panel loosen the thumbscrew A on the failed power supply Open the door See Figure 4 39 Upgrading Your System 4 37 Figure 4 39 Installing the Optional Power Supply 4 Push in on the drive rail clip located on the left side of the supply grip the power supply handle and pull the power supply out from the rear of the chassis See Figure 4 39 5 Referring to Figure 4 38 slide the power supply into the chassis and tighten the thumbscrew A that secures the power supply in the chassis 6 Connect the power cord to the input receptacle on the rear of the new power supply chassis and to the AC outlet 7 Turn on the power supply and observe the green LED on the installed power supply is lit indicating the replacement power supply is operational 4 38 Upgrading Your System Problem Solving Problem Solving Static Precautions Troubleshooting Checklists a Diagnostic Testing Specific Problems and Corrective Actions Problems with the Network a Plug and Play Installation Tips BIOS User s Information a How to Identify BIOS and BMC Revision Levels a How to Identify System Event Log Data
82. losure monitoring The transport mechanism for the standardized alert detection and status reporting is the SCSI bus Disk drives power supplies cooling fans and temperature are continually monitored and the conditions then reported over the SCSI bus to the system When used with RAID management software the user can be alerted of impending or imminent disk conditions requiring attention This allows the user to react to conditions that could normally go unnoticed until data loss System Overview 1 7 System Board Features The system board Figure 1 5 offers a flat design with the processor and memory subsystems residing on the board This figure shows the major components on the system board The following subsections describe the system board major components J K L M N HHHH H gm G A E M F 1 or E D CL GS p R B M ul A s A 32 bit 33MHz PCI slots for add in boards 3 K Secondary VRM connector B 64 bit 66MHz PCI slots for add in boards 2
83. m N CAUTION Observe static precautions Use an antistatic wrist strap Hold the processor only by its edges 3 Press down on the heat sink clip retention latch until it springs outward from the fastener tab on the base of the ZIF socket of the processor that you are removing See Figure 4 8 N CAUTION When performing the remaining steps in this procedure do not touch the thermal tape located between the heat sink and the processor as the tape is easily damaged 4 Remove the heat sink clip by pulling it up and over the center of the heat sink and detach the small end of the clip from the tab on the base of the ZIF socket as shown in Figure 4 8 Remove the heat sink Figure 4 8 Removing the Heat Sink Clip and Heat Sink 5 Raise the ZIF socket lever to the up position See Figure 4 9 Upgrading Your System 4 11 Figure 4 9 Removing the Processor 6 Grasp the opposite sides of the processor apply equal upward force on each side and rock it from side to side until it releases Place the processor into an antistatic container If you removed a processor from the secondary socket and do not intend to replace it with a new processor remove the VRM board from the system board VRM slot and insert a processor terminator into the secondary processor socket See Figure 4 15 Installing a Processor Z CAUTION Observe static precautions Use an antistatic wrist strap Hold the processor only b
84. m Main Menu Choices or Feature Display Only Description Your Setting Processor Type Display Only Shows the type of processor installed Processor Speed XXX Display Only Indicates the processor speed Cache RAM XXX KB Display Only Indicates the cache RAM size System Memory XXX KB Display Only Indicates the total capacity of the basic memory Extended Memory XXXXXX KB Display Only Indicates the total capacity of the extended memory Language English US Selects which language BIOS French German displays Spanish Italian Note This feature immediately changes to the language BIOS selected BIOS Version Display Only Indicates the version of the system BIOS System Time HH MM SS Sets the system time hour minutes seconds on 24 hour clock System Date MM DD YYYY Sets the system date month Diskette A 1 44 1 25 MB 3 5 day year Selects the diskette type Note that 1 25 MB 3 5 inch references a 1024 byte sector Japanese media format To support this type of media format requires a 3 5 inch 3 mode diskette drive Configuring Your System 3 5 Advanced Menu Feature Description Your Setting Advanced Memory Reconfiguration CPU Reconfiguration Peripheral Configuration Monitoring Configuration PCI Device Option ROM Numlock Refer to Advanced Submenu Refer to Memory Reconfiguration Submenu Refer to CPU Reconfiguration Submenu R
85. m If you are running the software from a CD ROM disk is the disk scratched or dirty Are the correct device drivers installed Is the software correctly configured for the system W Are you using the software correctly If other software runs correctly on the system contact your vendor about the failing software If the problems persist with the software contact the software vendor s customer service representative 5 4 Problem Solving After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure However many situations that are easy to correct can also cause such problems If you have problems after the system has been running correctly check the following m If you are running the software from a diskette or CD ROM try a new copy of the software m If you are running the software from a hard disk drive try running it from a floppy If the software runs correctly there may be a problem with the copy on the hard disk Reinstall the software on the hard disk drive and try running it again Make sure all the necessary files are installed m If the problem recurs you may need to reformat the hard disk drive The hard disk drive the drive controller or the system board may be defective m If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal p
86. ment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions m Earth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regulations in your country In the U K those regulations are the IEE Using This Guide xi Care and Handling Use the following guidelines to properly handle and care for your system Protect the system from extremely low or high temperatures Let the system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt xii Using This Guide System Overview Overview System Chassis Power Supplies a Peripheral Bays a SAF TE Logic System Board Features a AC Link Mode Remote Power On Wake ON LAN Function System Security Overview This server is a modular multiprocessing server based on the Intel Pentium microprocessor family It is a solid performer and offers the latest technology The combination of compute performance memory capacity and integrated I O provides a high performanc
87. mproved dynamic transmit chaining for enhanced performance Programmable transmit threshold for improved bus utilization Early receive interrupt for concurrent processing of receive data On chip counters for network management Autodetect and autoswitching for 10 or 100 Mbps network speeds Support for both 10 Mbps and 100 Mbps networks capable of full or half duplex with back to back transmit at 100 Mbps Support for Wake On LAN System Overview 1 11 SCSI Controller The system board includes an embedded Adaptec AIC7899 dual function SCSI controller The AIC7899 provides Ultra 160 M and Wide Ultra SCSI interfaces as two independent PCI functions As implemented on the system board interface A attaches to an Ultra 160 M SCSI backplane that supports up to six Ultra 160 M SCA drives Controller B the Wide Ultra SCSI interface may be used to support SCSI devices in the removable media bays Video Controller The system has an integrated ATI Rage 64 bit high performance SVGA subsystem that supports the following m BIOS compatibility with VGA EGA CGA Hercules Graphics and MDA 4 MB of 10 ns onboard Synchronous Graphics Memory SGRAM m Pixel resolutions up to 1280 X 1024 m Analog VGA monitors single and multiple frequency interlaced and noninterlaced with a maximum vertical retrace noninterlaced frequency of 100 Hz Peripheral Controller The advanced integrated peripheral controller supports two serial ports
88. n reconnect the peripherals and power on the peripherals and system Figure 4 4 Securing a Side Panel 4 6 Upgrading Your System Removing and Installing the Air Duct To install processor or memory options in your system you must remove the air duct covering these components See Figure 4 5 Z CAUTION For proper cooling and airflow do not operate the system with the air duct removed Always replace the air duct and the side panels before powering on the system To remove the air duct 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 Open and remove the front door following procedures in the previous section 3 Remove the left side panel as described earlier in this chapter 4 Pull the air duct plunger Figure 4 5 B to release the air duct from the system chassis 5 Pull the air duct out and away from the chassis Figure 4 5 Figure 4 5 Removing the Air Duct To install the air duct 1 Position the air duct covering the front and rear system fans 2 Position the air duct tabs Figure 4 5 C into the slots in the chassis rear panel 3 Position the air duct plunger Figure 4 5 B over the locking hole in the chassis and push the plunger inwards to secure the air duct to the system chassis Upgrading Your System 4 7 Modifying the System Board The following sections provide procedures for upgrading and configuring the system bo
89. n nennen nennen 3 13 I eM 3 14 Exit Menus itte Rt ete fe cer tiet 3 14 Adaptec SC SL UUU ornini ne e Rt Heer eee eie e dene Hoe iig irt eol 3 15 Running the SCSI Utility 5 euer bete deed te ie Lite E eene 3 15 Adaptec SCSI Utility Configuration Settings eee 3 16 Exiting Adaptec SCST Utility eae ete ae eee tenis 3 17 Configuring the RAID Controller eese ener ener entren 3 18 Configuring System Board Jumpers esee nennen neret nre 3 19 Before You Begin usine aet ndisse iere ea 3 19 Moving System Board Jumpers esses 3 2 Clearing and Changing the Passwords eese 3 22 Clearing MOS ek eerte tre nee eter RN RARE E REEL EC cies Dee Pe A 3 23 iv Contents Upgrading Your System 4 1 General Information etai cer Aere diee eec 4 2 Static Precautions e de D e e E E ec 4 2 Preparing Your System for Upgrade esee raii iieii 4 3 Equipment Log iter eei b tele bie iere e meo E sta be lette e 4 3 Opening and Removing the Front Door eese rennen nennen 4 3 Removing Side Panels oie pie iat nie case ae nthe 4 5 Installing Side Panels ne e ee ee o rte dae ete tes 4 6 Removing and Installing the Air Duct ooo eee ceeceeeceeeeeeeeeeseeeaeecaeecaaecea
90. ncludes two Pentium III ZIF sockets The primary processor socket is shown in Figure 4 7 A the secondary processor socket is shown in Figure 4 7 B N CAUTION Electrostatic discharge ESD can damage components place them on an antistatic surface Modify the system board using an antistatic wrist strap attached to chassis ground r3 000 dd FEM duc UU ta a IE ff N _ oo i 3 EG Y ae H EHE f IE EH a EH EH A l 29 EH di 20 BS OQ ja oo I gy gu HN Figure 4 7 Removing and Installing a Pentium IIl Processor Removing a Processor A WARNING If the system has been running any processor and heat sink already installed on the board will be hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with the procedures described here 1 Power off the system and ensure it is disconnected from the AC power source 2 Open and remove the front door and remove the left side panel and air duct as described earlier in this chapter 4 10 Upgrading Your Syste
91. nd video Integrated onboard ATI RAGE IIC Super Video Graphics Array SVGA controller with 4 MB of video memory Adaptec AIC7899 SCSI controller providing Wide Ultra2 and Ultra 160 M SCSI interfaces Integrated onboard Network Interface Controller NIC an Intel 82559 PCI LAN controller for 10 or 100 Mbps Fast Ethernet networks with an RJ 45 Ethernet connector Single Channel enhanced IDE controller Three 5 4 inch removable media expansion bays with a CD ROM drive installed in one bay One 3 inch half height bay with a diskette drive installed Integrated dual Universal Serial Bus USB ports Hardware monitors temperature fans and voltage and software monitors to indicate failures System Overview 1 3 Redundant cooling fans Redundant 350 watt hot swap power supplies in some models m Keylocked front cover including an intrusion switch tower system only and an interlock switch on the side cover Hot Swap SCSI Hard Drive Bays Six hot swap 1 0 inch SCSI hard disk drive bays accessible from the front of the chassis which can be swapped in or out of the system without powering it down if RAID is configured in the system m High degree of SCSI disk fault tolerance and advanced disk array management features through the use of RAID technology if an optional RAID controller is installed m SCSI controller cables backplane and devices are Ultra 160 M ready 1 4 System Overview System C
92. nectivity data reliability and longer cable lengths for Ultra2 SCSI hard disk drives Note that in order to achieve LVD performance all devices including cable controller and drive must support LVD Megabyte 1 048 576 bytes See also byte memory The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs N NVRAM Nonvolatile RAM A type of RAM that retains its contents even after the computer is powered off This memory stores EISA configuration information See also RAM and SRAM operating system A set of programs that provides the interface between other software programs and the computer 6 Glossary P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device such as a parallel printer partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as sepa
93. nt BMC revision level see the example below Example BMC Messages Base Board Management Controller Copyright c 1999 NEC Corporation all rights reserved Device ID 01 Device Revision 00 IPMI Version 11 0 Firmware Revision 00 60 Self Test Result In the example above Firmware Revision 00 60 is the current BMC revision level loaded on your system amp r Note The Firmware Revision Level stated in the example may not reflect the actual BMC revision level setting in your system 5 18 Problem Solving How to Identify System Event Log Data To help you identify your System Event Log Data refer to the following Tables Table 5 3 System Event Logging Data Sensor Sensor Type Specific Sensor Type Code Offset Event Type Reserved 00h Reserved Temperature Oth Voltage 02h Voltage 01h Performance Lags Fan 04h Fan Physical Security 05h 04h LAN Leash Lost System LAN Unplugged Platform Security 06h 00h Secured Mode Violation Attempt Violation Attempt 03h Pre boot Password Violation Network Boot Password Processor 07h 00h IERR 01h Thermal Trip 02h FRB1 BIST Failure 04h FRB3 Processor Startup Initialization Failure CPU didn t start 08h Processor Disabled Power Unit 09h 03h Interlock Power Down Memory OCh 00h Correctable ECC Oth Noncorrectable ECC POST Memory Resize OEh POST Memory Resize POST Error Ofh POST Error Event Logging 10h 00h Correctable Memory Error L
94. o saving sleep mode Normal mode Hot swap chassis and disk array configuration only This function requires specific operating system support Table 2 2 Disk Drive Status LED Panel Indicators LED Status Description Response Disk Drive Off Disk drive not None required normal Present present Green Disk drive present None required normal Disk Drive Off Not accessing disk None required normal Activity drive Green Accessing disk drive None required normal Disk Drive Off No alarms None required normal Status Amber Steady Disk drive failure Replace disk drive light ght Rebuilding data in None required normal Flashing disk array light configuration only Hot swap disk drive cage only See Figure 2 16 Disk array configuration only 2 22 Setting Up the System Making Connections If your system normally operates without a video display or keyboard for example as a network server you must install a video display and keyboard to configure the system You may remove them after running the BIOS Setup Utility For information on running the BIOS Setup Utility refer to Chapter 3 Configuring Your System of this User s Guide Refer to Refer to Figure 2 18 and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices Z CAUTION Damage to the system may result if t
95. o chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins Figure 3 1 shows the location of system board jumpers Referring to Figure 3 1 jumper A is the password CMOS configuration jumper Table 3 3 lists the factory default settings for the password CMOS configuration jumper Jumper B shown in Figure 3 1 configures additional system functions This jumper is factory set as shown in Figure 3 1 and should not be changed Table 3 4 lists the default settings for jumper B loaf aug SSS SSS ILL T 1857911 1357911 2 4 6 8 10 12 2 4 6 8 10 12 A B This jumper is set to OFF if the PS2 non hot swap power supply is installed Figure 3 1 System Board Jumpers Configuring Your System 3 19 Table 3 3 Password CMOS System Board Jumper Summary Jumper On Off Jumper Function default in bold What it does at system reset 1 2 CMOS clear Off Protect Preserves the
96. ogging Disabled Disabled 01h Event Type Logging Disabled 02h Log Area Reset Cleared 03h All Event Logging Disabled System Event 12h 00h System Reconfigured 01h OEM System Boot Event Hard Reset Critical Interrupt 13h 00h NMI Dump Switch 02h I O Channel Check NMI 04h PCI SERR 05h PCI PERR Problem Solving 5 19 Table 5 3 System Event Logging Data Continued Sensor Sensor Type Specific Sensor Type Code Offset Event Type Button 14h 00h Power Button 01h Sleep Button 02h Reset Button Module Board 15h CPU Terminator Missing System Boot Initiated 1Dh 03h User Requested PXE boot 04h Automatic Boot to Diagnostic Boot Error 1Eh 00h No Bootable Media 02h PXE Server Not Found OS Boot 1Fh 01h C Boot Completed 02h PXE Boot Completed 03h Diagnostic Boot Completed 04h CD ROM Boot Completed OS Critical Stop 20h 00h Stop during OS Load Initialization 01h Run Time Stop System ACPI Power 22h 00h 50 90 Working id 01h S1 Sleeping with System N W amp Processor Context Maintained 04h S4 Non Volatile Sleep Suspend To Disk 05h S5 G2 Soft OFF 07h G3 Mechanical Off 08h Sleeping Cannot Differentiate between S1 S3 Watchdog 2 23h 01h Hard Reset 02h Power Down 08h Timer Interrupt SMI Timeout F3h SMI Timeout EMP F5h 00h Communication Error Sensor Failure F6h 00h I2C Bus Device Address Not Acknowledged 01h I2C Bus Device Error Detected 02h I2C Bus Timeout OEM Reserved F7h FFh 5 20 Problem Solving
97. oj8880 m eA L Lb o BEA Figure 4 22 SCSI Disk Drive Bays If you are adding or removing a SCSI hard disk device consider the following N CAUTION Do not hot swap a non LVD disk drive into a LVD disk drive only system for it may cause data corruption The only way a non LVD disk drive can be used with an all LVD disk drive system is by first powering down the system installing the non LVD disk drive and then powering the system back up 7 Note Installing a non LVD disk drive into an all LVD disk drive system causes all the drives to operate in the non LVD mode 4 24 Upgrading Your System Installing or Swapping a Hard Disk Drive in a Hot Swap Bay This procedure describes installing a new hard disk drive or swapping out a faulty drive from one of the six hot swap SCSI disk drive bays The SCSI drives must use the industry standard 80 pin Single Connector Attachment SCA connector Each drive must be installed in a drive carrier amp Note To order a disk with a carrier contact your sales representative or dealer If installing new drives follow an installation scheme starting with the left most drive Fill the bays left to right 1 through 6 See Figure 4 23 IQ n j o
98. ones during POST if the video configuration fails or if an external ROM module does not a checksum of zero The POST Error Codes and Messages table is a list of the error codes and messages written at the start of each POST test The POST Error Beep Codes table is a list of beep codes issued for each POST test Code Table 5 1 POST Error Codes and Messages Error Message 0200 0210 0211 0212 0213 0220 0230 0231 0232 0233 0234 0235 0250 0251 0260 0270 0271 02B0 02B2 02D0 0B1B 0B1C 0B30 0B31 0B32 Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked Unlock key switch Monitor type does not match CMOS Run SETUP System RAM Failed at offset Shadow RAM Failed at offset Extended RAM Failed at address line Memory type mixing detected Single bit ECC error Multiple bit ECC error occurred System battery is dead Replace and run SETUP System CMOS checksum bad Default configuration used System timer error Real time clock error Check date and time Diskette drive A error Incorrect Drive A type run SETUP System cache error Cache disabled PCI System Error on Bus Device Function PCI Parity Error on Bus Device Function CPU 1 Fan Alarm occurred CPU 2 Fan Alarm occurred Chassis Fan Alarm occurred 5 14 Problem Solving Table 5 1 Post Error Codes and messages Continued Code Error Message 0B33 Power Unit Fan 1 Alarm occurred 0
99. onfiguring Your System Console Redirection Submenu Choices or Feature Display Only Description Your Setting Serial Port Address Disabled If enabled the console will be Serial Port 2 redirected to this port SF8h IRQ4 If console redirection is Serial Port 2 enabled this address must 2F8h IRQ3 match the settings of serial port 2 Baud Rate 57 6K Enables the specified baud 19 2K rate Flow Control No Flow Control Enables flow control XON XOFF Console Direct Indicate whether the console is Connection Via Modem connected directly to the System or a modem is used to connect Boot Menu Use the up or down arrow keys to select a device then press the lt gt or lt gt keys to move the device higher or lower in the boot priority list Boot Device Priority Menu Boot Priority Device Description Your Setting 1 Diskette Drive Attempts to boot from a diskette drive 2 ATAPI CD ROM Attempts to boot from an Drive ATAPI CD ROM drive 3 Hard Drive Attempts to boot from a hard drive device 4 Intel UNDI PXE Attempts to boot from 2 0 Build 071 diagnostic boot partition of the flash memory Configuring Your System 3 13 Exit Menu You can make the following selections on the Exit Menu Select an option using the up or down arrow keys then press lt Enter gt to execute the option Pressing lt Esc gt does not exit this menu You must select one of the items from the menu or menu bar to exi
100. onventions Warnings cautions and notes have the following meanings A WARNING Warnings alert you to situations that could result in serious personal injury or loss of life CAUTION Cautions indicate situations that can damage the system hardware or software amp Note Notes give important information about the material being described m Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter m Text or keystrokes that you enter appear as boldface type For example type abc123 and press ENTER m File names are printed in uppercase letters For example AUTOEXEC BAT viii Using This Guide Related Documents In addition to this guide the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server System Release Notes Release Notes provide you with the latest information about your system This information was not available to be included in your user s guide at the time it was developed and released Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully Network Operating System Configuration Guide This guide contains supplemental instructions needed to install and configure your server Windows NT 4 0 plus Service Pack 6 Novell Ne
101. ower supply or other random component failures W If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands Note Voltage spikes can corrupt or destroy data files on the drive If you are experiencing voltage spikes on the power line install a surge suppresser between the power outlet and the system power cord If the problem recurs after you have checked and corrected all of the above items refer to Diagnostic Testing in this chapter Problem Solving 5 5 Diagnostic Testing This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source Error Checking Each time you turn on the system POST Power On Self Test runs automatically and checks the system boards processors memory keyboard and most installed peripheral devices If POST finds an error it displays an error message Refer to the Error Message section in this chapter for an explanation of each error message Troubleshooting Guide Use the following troubleshooting procedures to help you identify a problem These general procedures lead you through the following W Preparing the system for diagnostic testing m Monitoring POST while it is running m Verifying proper opera
102. pad may be damaged 11 Attach the small end of the heat sink clip to the tab located on the base of the ZIF socket See Figure 4 13 A Gently lower the heat sink onto the processor being careful not to move the heat sink from side to side Figure 4 13 Positioning the Heat Sink Clip Upgrading Your System 4 15 12 Using a small flat blade screwdriver press down on the heat sink clip retention latch and hook it under the fastener tab on the base of the ZIF socket as shown in Figure 4 14 A The heat sink clip is now secured to the fastener tab of the ZIF socket Figure 4 14 Installing Heat Sink Clip 13 If you installed a processor into the secondary socket install a VRM board into the system board See Figure 4 15 Position the board over the socket on the board and press down evenly on the board until it seats correctly Figure 4 15 Installing the VRM Board 14 Record the processor in the equipment log 15 Replace the air duct left side panel and the front door as described earlier in this chapter 16 Plug in the system power cord and turn on the system 4 16 Upgrading Your System DIMMs The system board contains four DIMM sockets labeled 1 through 4 Figure 4 16 Each socket can hold a single 72 bit DIMM module with 64MB 128MB 256MB 512MB or 1GB of memory When all four sockets are populated the system board supports a maximum of 4 GB of memory with IGB DIMM
103. ponents Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system 2 4 Setting Up the System Rack Hardware Z CAUTION Ensure that the location of the rack mount server does not create an unstable condition when installed in the rack cabinet Before you begin select an appropriate location in your rack cabinet for the rack mount server To improve rack stability mount heavier items towards the bottom of the rack cabinet If the rack is a stand alone unit and the rack is more than 75 filled with components consider installing an optional stabilizer kit Note When planning your system configuration for the rack cabinet you should consider the length of the cables that interconnect system components The rack mounting components that shipped with your server are shown in Figure 2 1 Your server is mounted on a set of slide rail assemblies that allow it to move freely in and out of the system rack The triple hinged cable retention arm assembly attaches to the rear of the server and to the rack frame and allows cables to swing in and out of the way as the server slides back and forth within the rack cabinet All the server cables can be tie wrapped to the cable retention D E x EA P m E XX a b C d e A Cable Retention Arm Assembly B Slide Rail Assembly left C Slide Rail Assembly rig
104. ption boards and disk drives installed correctly Refer to the Chapter 4 Is the system hard disk drive properly formatted or defined Is the operating system properly loaded Refer to the operating system documentation Are all drivers properly installed For information about installing drivers refer to your Network Operating System Configuration Guide Are the configuration settings in BIOS Setup and the Adaptec SCSI Utility correct For information about running these utilities refer to the Configuring Your System chapter If the above items are all correct but the problem reoccurs refer to Additional Troubleshooting Procedures in this chapter Problem Solving 5 3 Running New Application Software Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly If you have problems while running new application software check the following Does the system meet the minimum hardware requirements for the software Refer to the software documentation Is the software an authorized copy Unauthorized copies often do not work Obtain an authorized copy of the software m If you are running the software from a diskette is it a good copy m If you are running the software from a hard disk drive is the software correctly installed Where all necessary procedures followed and files installed
105. r protective packaging when they are not installed in your system 5 2 Problem Solving Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup when you run new application software and after the system hardware and software have been running correctly Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup Hardware failure is a less frequent cause If you have problems during initial system startup check the following Are the system power cords properly connected to the system and plugged into a NEMA 5 15R outlet 100 120 Vac or a NEMA 6 15R outlet 200 240 Vac Is AC power available at the wall outlet Is the power on off push button switch on the front panel in the ON position power on LED should be lit Are all cables correctly connected and secured Are all the PCI ISA option boards fully seated in their connector slots on the system board Are all jumpers and switch settings on option boards and peripheral devices correct If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Are the processors fully seated in their slots on the system board Refer to Chapter 4 for installation instructions Are all DIMMs fully seated and installed correctly Refer to Chapter 4 for installation instructions Are all o
106. rate disk drives password A security feature that prevents an unauthorized user from operating your computer See also EEPROM PCI Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 528MB per second Pentium A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and play is the ability to plug a device into a computer and have the computer recognize that the device is there The user doesn t have to tell the computer POST Power On Self Test R RAM Random Access Memory A temporary storage area for data and programs This type of memory must be periodically refreshed to maintain valid data and is lost when the computer is powered off See also NVRAM and SRAM real time clock The IC in your computer that maintains the time and date Glossary 7 ROM Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off
107. rst slide the server into the rack cabinet and then install the cable retention arm 1 Refer to Figure 2 12 Using two screws attach the end of the cable arm assembly B to the cable arm bracket A located at the rear of the server C Figure 2 12 Attaching the Cable Arm Assembly to the Server 2 Using two screws attach the other end of the cable retention arm to the cage nuts installed in the right rear vertical mounting rail 3 Bundle all the server cables together and tie wrap them to the cable retention arm See Figure 2 13 2 16 Setting Up the System Figure 2 13 Attaching Cables to the Cable Arm Assembly Setting Up the System 2 17 Getting Familiar with the System Before setting up your system you should become familiar with the system s features such as the location of your system s front and rear panel switches indicators and connectors etc Note that this section describes the tower based system controls switches and indicators and connectors which are identical for the rack mount system Front View with Front Door Closed Figure 2 14 shows the location of the front system features tower based system only 3 A K B A Keylock When locked secures the front door not allowing access to the front system controls B System indicators Refer to Figures 2 16 in this chapter Figure 2 14 Tower System Front Features 2 18 Setting Up
108. s A DIMM will always be installed in socket 1 When you install additional DIMMs you must start with the first empty socket next to the DIMMs already installed When you remove DIMMs you must start with the highest number occupied DIMM socket on the system board 4 321 n EGHEHEH Figure 4 16 DIMM Locations Upgrading Your System 4 17 Installing DIMMs 1 Power off the system and ensure it is disconnected from the AC power source Open and remove the front door and remove the air duct and left side panel as described earlier in this chapter N CAUTION Observe static precautions Use an antistatic wrist strap Hold DIMMs only by their edges If applicable remove the dust cover from the DIMM socket in which you are installing the DIMM Holding the DIMM module only by the edges remove it from its antistatic package Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket See Figure 4 17
109. sensitive Choices or Feature Display Only Description Your Seiting Supervisor Clear Status only user cannot modify Password is Once set this can be disabled by User Password is Set Supervisor Password Set User Password Clear Press ENTER Press ENTER setting it to a null string or by clearing password jumper on system board see System Board Jumpers in this Chapter Status only user cannot modify Once set this can be disabled by setting it to a null string or by clearing password jumper on system board see System Board Jumpers in this Chapter Supervisor password controls access to the setup utility When the lt Enter gt key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board refer to System Board Jumpers in this chapter When the lt Enter gt key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board refer to System Board Jumpers in this chapter Password on Boot Disabled Disables or enables password Enabled entry on boot Diskette Access Everyone Controls access to diskette drives Supervisor Secure Mode Power Switch Masked Determines whether power switch Mask Unmasked is masked or unmasked Option ROM Unmasked Determines whether
110. sing Unit See microprocessor CRT Cathode Ray Tube The type of video display used in monitors for desktop computers D DC Direct Current The type of current available in the rechargeable battery packs used in portable computers See also AC default The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive density The capacity of information bytes that can be packed onto a storage device such as a floppy disk device driver A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correction A method of detecting and correcting errors EEPROM Electrically Erasable Programmable Read Only Memory A type of memory device that stores password and configuration information EGA Enhanced Graphics Adapter A type of video display system that provides medium resolution text and graphics on TTL monochrome color and enhanced color monitors Glossary 3 EMP The Emergency Management Port EMP provides an interface to the console manager This interface allows remote ser
111. so byte Glossary 1 BMC Baseboard Management Controller Contains all of the server management functions One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log SEL boot The process of loading the operating system into memory bps bits per second The number of bits transferred in one second during serial communication such as modem transmission byte A group of eight bits A very fast limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor CD ROM drive Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit used in computers See also TTL COM1 or COM2 The name you can assign a serial port to set or change its address See also serial port command An instruction that directs the computer to perform a particular operation configuration The way in which a computer is set up to operate Some configurable options include CPU speed serial port designation and memory allocation 2 Glossary CPU Central Proces
112. system SRAM Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost when the computer is powered off See also NVRAM and RAM 8 Glossary SVGA Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors system board The main circuit board in your computer It contains most of the connectors and ports T tape drive A type of storage device using magnetic tape TTL Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS U ultra 160 m SCSI Ultra 160 m is a parallel SCSI interface based on Ultra3 SCSI technology This interface features data transfer speeds up to 160MB second double edge clocking cyclical redundancy checking CRC providing higher levels of data reliability and domain validation that detects the configuration of the SCSI bus and automatically tests and adjusts the SCSI bus transfer rate to optimize interoperability Note that the Ultra 160 m uses the standard Ultra2 LVD cabling and termination making it backward compatible for easy implementation V VGA Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors Glossary 9 10 Glossary Equipment Log Use this equipment log form to record pertinent information about your system You will ne
113. t Exit Menu Choices Description Save Changes and Exit Exits System Setup after saving all changes to CMOS Exit Without Saving Changes Exits System Setup without saving setup data to CMOS Get Default Value Loads default values for all Setup items Load Previous Values Loads previous values of all Setup items Save Changes Writes all Setup item values to CMOS 3 14 Configuring Your System Adaptec SCSI Utility The Adaptec SCSI Utility detects the SCSI host adapters on the server board Use the Adaptec SCSI Utility to m Change default values Check and or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility You access the Adaptec SCSI Utility when you turn on or reboot your system To run the Adaptec SCSI utility perform the following procedure 1 2 6 Power on or reboot the system When this message appears on the video monitor Press Ctrl A to run SCSI Utility Press Ctrl A to run this utility When it appears choose the host adapter that you want to configure The SCSI utility starts When the Adaptec SCSI Utility detects more than one AIC 78xx host adapter it displays a selection menu listing the bus and device number of each adapter When the selection menu appears select the channel you wish to configure as follows Bus Device Channel Selected SCSI Adapter 01 04 A AIC7899 01 04 B AIC7899 Internal SCSI conn
114. t addressing up to the maximum amount of DRAM installed exception system memory is noncontiguous in the ranges defined as memory holes using configuration registers The system supports both base conventional and extended memory Real Time Clock Calendar BIOS The real time clock provides system clock calendar information stored in a non volatile memory The real time clock battery provides power backup for the real time clock A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and Legacy device configuration A number of security reliability and management features also have been incorporated to meet vital server needs System Overview 1 9 Expansion Slots Your server s expansion capabilities meet the needs of file and application servers for high performance I O by providing a combination of PCI expansion slots The I O expansion slots in your server are located on the system board See Figure 1 6 The system board has two 66 MHz PCI connector slots that accommodate 64 bit PCI cards and four 33 MHz PCI connector slot that accommodate 32 bit PCI cards PCI features m Bus speed up to 66 MHz PCI 2 and PCI 3 64 bit memory addressing PCI 2 and PCI 3 32 bit memory addressing PCI 1 PCI 4 PCI 5 and PCI 6 m 5 V 3 3 V signaling environment m Burst transfers up to a peak of 264 MB s 64 bit 66 MHz PCT 8 16 32 or 64 bit
115. t swap A method used to insert or remove SCSI disk drives into or from an operating bus This method is typically used in RAID subsystems When used in non RAID subsystems the operating system must typically be restarted IC Integrated Circuit An electronic device that contains miniaturized circuitry IDE Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A small electrical connector used for configuration on some computer hardware K Kilobyte 1 024 bytes See also byte L LAN Local Area Network A group of computers linked together within a limited area to exchange information LCD Liquid Crystal Display The type of video display used in portable computers Glossary 5 LED Light Emitting Diode A small electronic device that glows when current flows through it LPT1 or LPT2 The name you can assign a parallel port to specify its address See also parallel port LVD Super fast Ultra 2 SCSI Low Voltage Differential LVD Parallel SCSI Interface A new SCSI interface that provides greater I O bandwidth device con
116. tWare v5 0 Santa Cruz Operation SCO OpenServer Release 5 05 and UNIX Ware 7 1 Network Operating Systems This document is intended to complement the more detailed procedural documents available from the vendor of the network operating system Using This Guide Safety Notices A m Caution To reduce the risk of electric shock which could cause personal injury follow all safety notices The symbols shown are used in your documentation and on your equipment to indicate safety hazards m Warning Lithium batteries can be dangerous Improper handling of lithium batteries may result in an explosion Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists m Warning The detachable power supply cord is intended to serve as the disconnect device m Warning This equipment has a 3 wire grounded power cord To prevent electrical hazards do not remove or defeat the ground prong on the power cord Replace the power cord if it gets damaged Contact your dealer for an exact replacement m Warning The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before openin
117. the System Opening the Front Door Refer to the Figure 2 15 and open the front door of the cabinet as follows tower based system only 1 Ifthe front door is locked unlock it 2 Grasp the indentation located on the right edge of the front door and pull the door towards you to open it Figure 2 15 Opening the Front Door Setting Up the System 2 19 Front View Figure 2 16 shows the location of the front system controls and indicators on a system that includes the hot swap SCSI disk drive bays Eject button 12 inch diskette drive Activity light 12 inch diskette drive Activity light CD ROM reader Load eject button CD ROM reader Drive Present LED Drive Activity LED Drive Status LED gt DC power ON OFF Button DC Power ON OFF LED J Intrusion Indicator LED K Disk Fault LED L Sleep Status LED M Sleep Button Disk array configuration only Press to eject diskette When lit diskette is in use When lit CD ROM reader is in use Press to load CD and eject CD When green drive is present See Table 2 2 When green Drive is active See Table 2 2 Indicates drive failure See Table 2 2 Press to turn system DC power on or off When green power is
118. the panel slide the side panel toward the front of the system This unlocks the locking fingers behind the side panel Pull the side panel out and away from the chassis Figure 4 3 Figure 4 3 Removing the Left Side Panel Upgrading Your System 4 5 To remove the right side panel 1 2 3 5 Power off the system and ensure it is disconnected from the ac wall outlet Open the front door following procedures described earlier in this chapter The right side panel is secured to the chassis with one Phillips head screw Figure 4 3B Remove the screw securing the side panel Save the screw for reattaching the side panel Using the indentation on the side of the panel slide the side panel toward the front of the system This unlocks the locking fingers behind the side panel Pull the side panel out and away from the chassis Installing Side Panels 1 Before replacing the side panel make sure no tools or loose parts have been left inside the system chassis Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis Slide the side panel rearward as far as it will go 4 Replace the side panel retaining screw see Figure 4 4 5 Replace the front door if removed amp Note your system is already set up plug the system back i
119. tion of key system LEDs m Confirming loading of the operating system Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing perform the following amp Note Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges refer to the documentation supplied with your video display monitor 4 If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containing the operating system files in drive A 5 Turn on the system If the power indicator LED does not light refer to Power Light Does Not Light found later in this chapter 5 6 Problem Solving Monitoring POST Each time you turn on the system the Power On Self Test POST runs automatically and checks the system board processor board memory keyboard and most installed peripheral de
120. ts to the rear of the internally mounted CD ROM drive F Optional internally mounted SCSI removable media devices I may be connected to the SCSI controller connector System Cabling A 3 dE hea C i Uu i E FT B db E EH IT HE G DA L H lr K J MES M a A Diskette drive connector I Optional SCSI removable media devices B Diskette interface cable J Ultra 160 M SCSI connector 68 pin C Diskette drive K Ultra 160 M SCSI interface cable D IDE connector L Six SCSI disk drive bays E IDE interface cable M SCSI backplane F IDE CD ROM drive N SCSI hard disk drives G Ultra2 SCSI connector 68 pin System board H Ultra2 SCSI interface cable Figure A 1 Standard System Cable Configuration A 4 System Cabling RAID Configuration The RAID options available for your system provide your system with the added security of f
121. twork Controller 2 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 Power Supply 2 Equipment Log Index A AC linkage mode 1 14 Administrative password 1 15 Advance menu configuring in setup 3 6 B Battery installing 4 9 BIOS 3 3 BMC 1 13 1 14 Boot menu configuring in setup 3 13 C Configuring system board jumpers summary description 3 20 Controller network 1 11 system board management BMC 1 13 1 14 E Exit menu configuring in setup 3 14 F Front doors installing 4 4 removing 4 3 H Hot Swappable Power Supplies 1 6 Integrated peripheral configuration menu configuring in Setup 3 8 Intrusion detection 1 4 1 13 1 14 1 15 J Jumpers CMOS clear 3 20 password 3 20 L Lithium backup battery installing 4 9 M Main menu configuring in setup 3 5 Memory addresses 1 9 Monitoring system status 1 13 1 14 N Network controller 1 11 Overview 1 2 P Password administrative 1 15 clearing and changing 3 22 user 1 15 Power supply monitoring power state 1 13 1 14 Power Supply removing 4 36 Problems bootable CD ROM not detected 5 12 CD ROM drive activity light 5 11 network 5 12 PCI installation tips 5 13 R RAID controller configuration 3 18 Real time clock running SCU to configure settings 4 9 Removing termination board 4 12 4 13 S SCSI utility adaptec 3 15 SCU software locking feature 1 15
122. types of option boards or devices or upgrade your system board This chapter also provides information on several system configuration parameters that are set by jumpers on the system board However these parameters do not usually require change Use the EXPRESSBUILDER CD ROM to create the device driver diskettes 3 2 Configuring Your System BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system To run the BIOS Setup Utility perform the following procedure 1 Power on or reboot the system Press F2 to enter SETUP displays 2 Press F2 The BIOS Setup Utility starts and the Main Menu is displayed The menu bar at the top of the Main Menu lists the following selections Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders System Hardware Use this menu for configuring unique Server features Boot Use this menu to configure Boot Device priority Exit Exits the current menu Use the arrow keys to select a menu or an item on a displayed menu Press the
123. until it seats in the socket The processor should easily fit do not force the processor into the socket Lower the ZIF socket lever into the locked position See Figure 4 11 Upgrading Your System 4 13 Figure 4 11 Installing the Processor Z CAUTION The thermal pad is very delicate and tears easily Handle with extreme care Perform the next two steps exactly as described to ensure proper heat transfer from the processor to the heat sink 8 One side of the thermal pad is shiny metallic foil The other side of the thermal pad is covered with a clear plastic liner Carefully peel the liner away from the pad The clear liner is not used and may be discarded 9 Position the thermal pad on top of the processor with the shiny side facing down and the yellow sticky side of the pad facing up Ensure the pad is positioned over the center of the processor as shown in Figure 4 12 Figure 4 12 Installing Thermal Pad 10 Ensure the small end of the heat sink clip is positioned into the heat sink as far as it will go 4 14 Upgrading Your System amp Note The heat sink included with this upgrade may not resemble the heat sink on the processor in your system Several types of heat sinks are used with the Pentium processor Z CAUTION When performing the next three steps be sure the heat sink is held firmly in position If the heat sink should slide across the top of the processor the thermal
124. uration Data Read error None Resource Conflict None System Configuration Data Write Source None NOTICE Your System Redundant Power Supply is not configured None WARNING IRQ not configured 5 16 Problem Solving Table 5 2 Post Error Beep Codes Beeps Error Cause Recommended Action 1 2 2 3 ROM Checksum Error Change system board 1 3 1 1 DRAM Refresh Test Error Change memory DIMM s 1 3 1 3 Keyboard Controller Test Error Change system board 1 3 3 1 Memory Not Detected No memory Verify DIMM installation Can not write to memory Change memory DIMM s Memory Capacity Check Error No memory Verify DIMM installation Can not write to memory Change memory DIMM s 1 3 4 1 DRAM Address Test Error Memory address signal failure Change DIMM or 1 3 4 3 DRAM Test low byte Error Memory data signal failure low Change DIMM or 1 4 1 1 DRAM Test high byte Error Memory data signal failure high Change DIMM or M B 1 4 3 3 All Memory Group Errors 2 1 2 3 BIOS ROM Copy Write Test Error Error with Shadow RAM Change system board 2 2 3 1 Unexpected Interrupt Test Error Unexpected interrupt Change CPU or system board 2 3 1 3 All Memory Group Errors Memory address signal failure Change DIMM or M B 3 3 1 4 Memory Not Detected 1 2 Option ROM Initialization Error Failure to initialize Option ROM Change system board or BIOS option board 1 2 Video configuration fails Failure to initialize VGA BIOS Change
125. value keys listed in the table below to cycle through the allowable values for the selected field Use the Exit menu s Save Values selection to save the current values on all the menus To display a submenu position the cursor on a selection that has a submenu and press ENTER An arrow precedes selections with submenus Refer to the following table for information on the keys that you use with BIOS Setup These keys are also listed at the bottom of the Setup menu Configuring Your System 3 3 Key Function in Setup Menu F1 or Alt H Get Help about an item ESC Exit the current menu and return to the previous menu Left or right arrow keys Up or down arrow keys HOME or END PAGE UP or PAGE DOWN F5or F6 or or SPACE F9 F10 ENTER Move between menus Move cursor up and down The cursor moves only to the settings that you can change Move cursor to top or bottom of window Move cursor to next or previous page Select the previous value for the field Select the next value for the field Load default configuration values for this menu Save configuration values and exit Execute command or Select submenu BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settings for the BIOS Setup Utility and provides a place for you to record any changes you make to these settings Recommended values are bold in the following tables 3 4 Configuring Your Syste
126. ver management via a modem or direct connection EMS Expanded Memory Specification A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds Some software requires EMS to operate EPROM Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code can be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM expansion slot See backplane slot extended memory The protected memory above IM that is directly accessible by the microprocessor through certain utilities and operating systems F flash EPROM A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powered off See also EPROM and ROM floppy disk drive See disk drive format The process used to organize a hard or floppy disk into sectors so it can accept data Formatting destroys all previous data on the disk FRB Fault Resilient Boot A server management feature FRB attempts to boot the system using the alternate processor or DIMM G Gigabyte 1 073 741 824 bytes See also byte 4 Glossary H hard disk drive See disk drive hardware The physical parts of your computer including the keyboard monitor disk drives cables and circuit cards ho
127. vices During the memory test POST displays the amount of memory that it is able to access and test Depending on the amount of memory it may take several minutes to complete the memory test Press F2 to enter SETUP If you do not press F2 the above message remains for a few seconds and the boot process continues If POST finds an error it displays an error message and in case there is a problem with the display it emits a series of long and short beeps Write down any beep code emitted This information is useful to your service representative Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes The POST Tests table at the end of this chapter lists keys active during POST and provides a description of errors that may occur The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Report any error code to your service representative Problem Solving 5 7 POST Keys and Errors Action Message Description If POST Beeps Before Initialization failed before video initialized Most beep code Video Appears errors are fatal initialization cannot continue Refer to the section BIOS User s Informat
128. wer so that when the AC input power is lost and then restored the system will return itself to one of three pre selected settings listed as follows m Power m Last State Factory Default Setting m Stay Off The AC link mode settings can be changed by running the BIOS Setup Utility F2 Refer to Chapter 3 Configuring Your System 1 14 System Overview Remote Power On Wake ON LAN Function The remote power on function turns on the system power by way of a network or modem If the system power is set to OFF it can be turned on remotely by sending a specific packet from the main computer to the remote system This feature can be enabled or disabled using the BIOS Setup Utility See Chapter 3 Note This feature must be supported by your operating system System Security To help prevent unauthorized entry or use of the system the system includes a full lockable front panel and Server Management software that monitors the system intrusion switches Security with Mechanical Locks and Monitoring The front panel of the tower based system contains a mechanical lock and an intrusion switch to prevent access to the front of the computer chassis The computer chassis includes an interlock switch on the side cover When any of these covers are opened the switch transmits an alarm signal to the system board where server management software processes the signal Security with the rack mount system is identical to th
129. y its edges N CAUTION Installing a second processor that is of a different type than the first processor will result in system damage Do not touch or bend the processor s exposed pins amp Note It you are adding a second processor to your system you must remove the terminator from the secondary processor socket Also you must install a VRM into the VRM socket on the system board amp Note If your system has one processor and you are replacing it leave the terminator board intact in the empty secondary processor connector Remove the processor you want to replace A VRM should NOT be installed in systems with only one processor 4 12 Upgrading Your System Perform Steps 1 through 5 described in the previous procedure Removing a Processor 2 Ensure the server is powered down and the ac cable is disconnected 3 Raise the ZIF socket lever to the up position See Figure 4 9 4 If you are adding a second processor to your system remove the terminator from the secondary processor socket Position the processor over its ZIF socket so the processor pins align with the socket holes Note that one corner of the processor has three pins that should be positioned over the corner of the socket that has the three matching pin holes See Figure 4 10 A Figure 4 10 Positioning the Processor Insert the processor pins into the socket Apply pressure equally over the top surface of the processor

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