Multi-Tech Systems ZDX Series User's Manual
Contents
1. S000338A 12 Notice NOTICE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment The CE mark is affixed to the enclosed Multi Tech product to confirm compliance with the following European Community Directives Council Directive 89 336 EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic compatibility and Council Directive 73 23 EEC of 19 February 1973 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits both amended by Council Directive 93 68 EEC of 22 July 1993 on the harmonization of CE marking requirements Multi Tech Systems Inc ZDX Style Device Rack PN S000338A 132. information on your Multi Tech rack This will help tech support in answering your questions The same information is requested on the Warranty Registration Card Model No Serial No The model and serial numbers are on the rack Please note any diagnostic test results Use the space below to note the status Service If your tech support specialist decides that service is required your rack may be sent freight prepaid to our factory Return shipping charges will be paid by Multi Tech Systems Include the following with your rack A description of the problem Return billing and return shipping addresses Contact name and phone number Check or purchase order number for payment if the rack is out of warranty The standard repair charge for your rack is 75 This price is valid at the time of this publication but could change in the future Check with your technical support specialist f possible note the name of the technical support specialist with whom you spoke If you need to inquire about the status of the retumed product be prepared to provide the serial number of the product sent see Recording Rack Information Send your rack to this address MULTI TECH SYSTEMS INC 2205 WOODALE DRIVE MOUNDS VIEW MINNESOTA 55112 ATTN SERVICE OR REPAIRS You should also check with the supplier of your rack on the availability of local service and or loaner units in your part of the country
3. of ZDX modem should light If none of the modems have power to them check the power cord connection and that the AC outlet is live If one or more of the modems do not power up check the power connection to that modem If one of the green power supply LEDs on the front of the rack is not on then one of the redundant power supplies is defective Models with AC power inputs are intended to be used with a three wire grounding type plug a plug that has a grounding pin Equipment grounding is to ensure safe operation Do not defeat the grounding means and verify device is reliably grounded when mounted within a rack Multi Tech Systems Inc ZDX Style Device Rack PN S000338A 7 Chapter 3 Service Warranty and Tech Support CHAPTER 3 SERVICE WARRANTY AND TECH OUPPORT Introduction This chapter starts out with statements about your rack 2 year warranty The next section Tech Support should be read carefully if you have questions or problems with your rack It includes the technical support telephone numbers space for recording your product information and an explanation of how to send in your rack should you require service The final two sections explain how to use our bulletin board service BBS and a brief section on the CompuServe System Multi Tech Warranty Statement Multi Tech Systems Inc hereafter MTS warrants that its products will be free from defects in material or workmanship for a period of
4. A is not required Return shipping charges surface will be paid by MTS to destinations in U S and Canada Please include inside the shipping box a description of the problem a return shipping address must have street address not P O Box your telephone number and if the product is out of warranty a check or purchase order for repair charges For out of warranty repair charges go to www multitech com DOCUMENTS Company warranty Multi Tech Systems Inc ZDX Style Device Rack PN S000338A 8 Chapter 3 Service Warranty and Tech Support Extended two year overnight replacement service agreements are available for selected products Please call MTS customer service at 888 288 5470 or visit our web site at www multitech com PARTNERS Programs orc for details on rates and coverage Please direct your questions regarding technical matters product configuration verification that the product is defective etc to our Technical Support department at 800 972 2439 or email support multitech com Please direct your questions regarding repair expediting receiving shipping billing etc to our Repair Accounting department at 800 328 9717 or 763 717 5631 or email mtsrepair multitech com Repairs for damages caused by lightning storms water power surges incorrect installation physical abuse or user caused damages are billed on a time plus materials basis Recording Rack Information Please fill in the following
5. C power cord supplied with the rack into the power cord connector on the back of the rack and to a live AC outlet 10 11 Multi Tech Systems Inc ZDX Style Device Rack PN S000338A Chapter 2 Installation Rack Mounting Installation Procedure If the chassis is installed in a closed or multi rack assembly the operating temperature of the rack environment may be greater than the ambient temperature Be sure to install the chassis in an environment that is compatible with the maximum rated ambient temperature See Technical specifications in Chapter 1 When mounting the equipment in the rack make sure mechanical loading is even to avoid a hazardous condition such as loading heavy equipment in the rack unevenly The rack should safely support the combined weight of all equipment it supports When connecting the equipment to the supply circuit be sure to check equipment nameplate ratings to avoid overloading circuits that may cause damage to over current protection devices and supply wiring Slots and openings in the cabinet are provided for ventilation To ensure reliable operation of the product and to protect if from overheating maintain a minimum of 1 inch clearance on the tops and 1 inch clearance on the sides Powering Up Once power is applied to the rack the modems perform a diagnostic self test indicated by the speed LEDs flashing in sequence for approximately two seconds then the 19 or 28 depending on model
6. Multi Tech Systems Inc ZDX Style Device Rack PN S000338A 9 Chapter 3 Service Warranty and Tech Support About the Internet Multi Tech is a commercial user on the Internet and we retrieve messages from our customers on a periodic basis If you prefer to receive technical support via the Internet please address your message to tsupport MultiTech com Technical Support mtsmktg MultiTech com Marketing Dept mtssales MultiTech com Sales Dept international MultiTech com International Marketing amp Sales writers Multitech com Publications Dept Multi Tech s presence includes a Web site at http www MultiTech com and an FTP site at ftp ftp MultiTech com The FTP server mirrors the MultiTech BBS Sales and marketing index pages 1 4 or order basic modem operation and troubleshooting guides from the technical support and engineering index Just enter the applicable FB Doc from the left column of the catalog Multi Tech Systems Inc ZDX Style Device Rack PN S000338A 10 Chapter 4 Appendix APPENDIX Safety Requirements 1 5 No manual adjustments to the equipment are necessary for connection to main power within rated voltage and frequency The power supply cord is intended to serve as the disconnect device The socket outlet must be installed near the equipment and be easily accessible To reduce the risk of shock all openings should be covered during normal operation of the eq
7. RackMountedModems ZDX Series Modem Racks User Guide MultiTech Systems Copyright and Technical Support Rack Mounted Modems User Guide ZDX Style Device Rack S000338A Revision A Copyright 1998 2004 This publication may not be reproduced in whole or in part without prior expressed written permission from Multi Tech Systems Inc All rights reserved Multi Tech Systems Inc makes no representations or warranty with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Multi Tech Systems Inc reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Record of Revisions Revision Date Description A 03 31 04 Replaces 82040205 Rev F This new release is published on CD Patents This device covered by one or more of the following patents 6 031 867 6 012 113 6 009 082 5 905 794 5 864 560 5 815 567 5 815 503 5 812 534 5 809 068 5 790 532 5 764 628 5 764 627 5 754 589 5 724 356 5 673 268 5 673 257 5 644 594 5 628 030 5 619 508 5 617 423 5 600 649 5 592 586 5 577 041 5 574 725 5 559 793 5 546 448 5 546 395 5 535 204 5 500 859 5 471 470 5 463 616 5 453 986 5 452 289 5 450 425 D353 598 5 355 365 5 309 562 5 301 274 OtherPatents Pendin
8. a standard 19 inch wide rack enclosure 4 Open the rack front door 5 Unpack the ZDX modems to be installed in the rack Note The plastic feet can not be attached to the modem due to height clearance Note The typical power supply cord is not used when the modem is installed in a rack Multi Tech Systems Inc ZDX Style Device Rack PN S000338A 5 Chapter 2 Installation 6 Ensure that the power on off switch on the ZDX modem is in the On position before the modem is placed in the rack The power on off switch is not accessible when the modem is in the rack T Slide a ZDX modem into one of the twelve available slots Figure 2 1 Modem Installation Connect the appropriate power cable on the back of the rack to the modem s power jack You may have to hold the modem in place from the front while plugging in the power cable The top power cable supplies power to the top 6 modems and the bottom power cable supplies power to the bottom 6 modems Bottom Modem Power Cable Figure 2 2 Modem Power Connection 9 Repeat the above process of ensuring that the power on off switch is in the On position sliding the modem into an available slot and connecting the power cable to the modem for each modem being installed Refer to the MultiModemZDX Quick Reference Guide for connecting the RS232C serial cables and telephone lines to the modems When all the modems are connected to the computer and telephone lines plug the A
9. ee eee drain 10 ADDEN idc edocet ime edd e ide edulis Geb mete matin Me Radar eec ni p DE Me cidkci ge Iabd de dk ME ON PCI DEKO RE 11 e I REGLFSMERS unsere GEESS EERSTEN 11 Poner eenegen dunt KD EERE ASDCA CE EGRE I LL LEGI DER DRE RERO URL ke P RS DIA PUBL ERE REESE 12 E 13 Multi Tech Systems Inc ZDX Style Device Rack PN S000338A 3 Chapter 1 Introduction and Description CHAPTER 1 INTRODUCTION AND DESCRIPTION Introduction Welcome to the world of data communication You have one of the finest modem racks made today This owner s manual provides information that will enable you to install and operate the MultiModemZDX fax modems within your Multi Tech ZDX modem rack This manual covers the description of the modem rack its technical specifications power supply procedures for modem installation RS232C and phone line connections and powering up mode Description The ZDX rack makes it easy for you to see what is happening with your data communications Each modem has its own LED display with indicators such as Transmit Data Receive Data Carrier Detect Speed Status Off Hook Terminal Ready Error Correction and Fax mode The ZDX rack holds up to twelve modems and a redundant power supply The rack is available in both 115V and 230V versions The rack measures 19 inches wide by 5 1 4 inches high is usually mounted in the same cabinet as your computer or can be enclosed in a separate cabinet of its own Instal
10. g TRADEMARK Trademark of Multi Tech Systems Inc are as follows Multi Tech logo and MultiModem World Headquarters Multi Tech Systems Inc 2205 Woodale Drive Mounds View Minnesota 55112 763 785 3500 or 800 328 9717 FAX 763 785 9874 Technical Support Country By Email By Phone France support MultiTech fr 33 1 64 61 09 81 India support MultiTechindia com 91 124 6340778 U K support MultiTech co uk 44 118 959 7774 U S and Canada support MultiTech com 800 972 2439 Rest of the World support MultiTech com 763 717 5863 Internet Address http www MultiTech com Multi Tech Systems Inc ZDX Style Device Rack PN S000338A 2 Table of Contents Contents Chapter 1 Introduction and DeScriptiOn osiris aaa a aa a aa a 4 ewer wol ER A IR en pp Me 4 iE nue Es zelpI cT 4 LR Te EE 5 SE UE 5 Saly Recommandalion ie T T 5 Nasen E 5 Rack Mounting Installation Posaune 7 Pound UB co coi atta ub lute had utc E MM DE MM I t DE E UE 7 Chapter 3 Service Warranty and Tech Support esses eene enne nee nnnn nn tnnnin inti ns in nnns interire nnns 8 we wo Mee S TO 8 Mull Bach Wairani State Men T 8 Recording Rack IOAN EE 9 SEICE M 9 About the Interriel sce erre recae cer ne
11. lation of the modems is accomplished by simply opening the rack door and sliding in the modems RS232C cables and phone cords are connected to the modem s connectors on the back of the rack Technical Specifications Rack Capacity Up to twelve modems Connectors IEC 320 Inlet Power Connector Dimensions 19 wide x 5 74 high x 7 deep 48 26cm wide x 13 28cm high x 19 6cm deep Weights Rack with power supply 8lbs 3 7kg Rack with power supply and 12 modems 1474lbs 6 6kg Power Supply Input 90 240 Volts AC 50 60 Hz 2 0A 2 amp sloblo fuse Output 9 volts DC regulated 4 4 amps maximum Power Consumption 40 watts with a fully loaded rack Ambient Temperature 32 to 104 F 0 to 40 C Indicators Two LED s indicate presence of 120 230 Volts AC power and 5 Volts DC power Multi Tech Systems Inc ZDX Style Device Rack PN S000338A 4 Chapter 2 Installation CHAPTER 2 INSTALLATION Power Up Preliminaries The MultiModemZDX modems are shipped with the DTR signal controlled by the interface and the modem s Command mode enabled With rack mount modems we generally assume that your modems are used in a central site computer environment with the modems connected to a mini or mainframe computer We expect the main purpose will be to automatically answer incoming calls from remote users Command mode should be disabled unless you wish to give the modem commands Leaving Command mode enabled offers the pos
12. s y cables para la conexi n del suministro de energia a la energia primaria que cumplan con los requerimientos regulativos y de seguridad del pa s en que se usen Los conductores deben tener un rea transversal mayor de 1 00 mm2 Sicherheitsanforderungen 1 2 Bei Anschlu am Versorgungsnetz innerhalb der Nennleistung und frequenz ist es nicht erforderlich dieses Gerat manuell nachzustellen Die Netzschnur dient als Trennvorrichtung Die Steckdose mu in der Nahe des Ger ts installiert werden um leicht zuganglich zu sein Um Elektroschockgefahr zu vermindern m ssen beim normalen Betrieb des Ger ts alle Offnungen abgedeckt sein Zum Anschlu an das Prim rstromnetz nur Stecker und Anschlu kabeln benutzen die den Sicherheits und berwachungsvorschriften des Landes entsprechen in dem sie angewendet werden Leitungsdr hte m ssen einen Durchmesser von mindestens 1 00 mm haben Multi Tech Systems Inc ZDX Style Device Rack PN S000338A 11 Chapter 4 Appendix Power Requirements AC 90 240V 50 60 Hz 2 0A CAUTION For continued protection against risk of fire replace with same type and rating of fuse Safety requirements are not fulfilled unless the equipment is connected to a wall outlet socket that is provided with an earth contact Mains Wiring Instructions U K When wiring the mains plug the following instructions must be followed The core which is coloured green and yello
13. sibility of a user calling into the modem and reconfiguring it or causing it to dial out Refer to the appropriate modem owner s manual to configure the modem for your application Safety Recommendations The following safety recommendations should be observed when installing a Multi Tech ZDX Rack Never install telephone wiring during a lighting storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations e Never touch insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Usecaution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lighting Do not use the telephone to report a gas leak in the vicinity of the leak This product is for use only with listed computers or equivalent Installation Perform the following procedure to install the ZDX rack and install up to 12 ZDX modems in the rack 1 Unpack the rack and check all items against the shipping list to ensure that you have received the correct items Rack Components A Rack B Power Cord C Owner s Manual 2 Inspect the rack for visible shipping damage If damage is observed do not power on the rack contact Multi Tech s Technical Support for advice refer to Chapter 3 If no damage is observed mount the rack in
14. two five or ten years depending on model from date of purchase or if proof of purchase is not provided two five or ten years depending on model from date of shipment MTS MAKES NO OTHER WARRANTY EXPRESS OR IMPLIED AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This warranty does not apply to any products which have been damaged by lightning storms water or power surges or which have been neglected altered abused used for a purpose other than the one for which they were manufactured repaired by Customer or any party without MTS s written authorization or used in any manner inconsistent with MTS s instructions MTS s entire obligation under this warranty shall be limited at MTS s option to repair or replacement of any products which prove to be defective within the warranty period or at MTS s option issuance of a refund of the purchase price Defective products must be returned by Customer to MTS s factory transportation prepaid MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PRICE FOR DEFECTIVE PRODUCTS Repair Procedures for U S and Canadian Customers In the event that service is required products may be shipped freight prepaid to our Mounds View Minnesota factory Multi Tech Systems Inc 2205 Woodale Drive Mounds View MN 55112 Attn Repairs Serial A Returned Materials Authorization RM
15. uipment Use only plugs and cordage for connection of the power supply to primary power that meets the safety and regulatory requirements in the country of use Conductors must have a cross sectional area of not less than 1 00 mm2 Exigences de S curit 1 5 Aucun r glage manuel de l quipement n est n cessaire pour des connexions l alimentation principale sous une tension et une fr quence nominales Le cordon d alimentation a t con u pour servir de dispositif de d connexion La prise d alimentation doit tre install e pr s de l quipement et doit tre facile d acc s Afin de r duire les risques de choc toutes les ouvertures doivent tre couvertes pendant le fonctionnement normal de l quipement N utiliser que des prises et cordons d alimentation r pondant aux normes de s curit du pays de destination La superficie de la section des conducteurs doit tre sup rieure ou gale 1 00 mm2 Requisitos de Seguridad 1 5 No son necesarios ajustes manuales del equipo para la conexi n a la corriente de la red dentro del voltaje y frecuencia establecidas El conector de alimentaci n de energ a sirve como dispositivo de desconexi n La toma de corriente se debe instalar cerca del equipo y tener un acceso sencillo Para reducir el riesgo de sacudida el ctrica todas las aberturas deben estar cubiertas durante el manejo normal del equipo Utilice solamente los enchufe
16. w must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol or coloured green and yellow The core which is coloured blue must be connected to the terminal which is marked with the letter N or coloured black The core which is coloured brown must be connected to the terminal which is marked with the letter L or coloured red Alimentation Requise C A 90 240V 50 60 Hz 2 0A ATTENTION Pour garantir une protection continue contre tout risque d incendie utilisez toujours des fusibles de m me type et de m me intensit Les conditions de s curit ne sont pas remplies si votre quipement n est pas branch sur une prise murale avec mise la terre Requisitos de Potencia C A 90 240V 50 60 Hz 2 0 Amp ATTENCION Para garantizar la protecci n continua frente al peligro de incendio sustit yase con un fusible del mismo tipo e iguales especificaciones de funcionamiento Adviertase que los requisitos respecto a medidas de seguridad no quedan satisfechos a menos que este equipo el ctrico est conectado a una toma de corriente mural conectada a tierra Stromaufnahme AC 90 240V 50 60 Hz 2 0A VORSICHT Als Vorkehrung gegen Brandgefahr immer nur Sicherungen der gleichen Art und mit gleichem Nennwert verwenden Die Sicherheitsvorschriften sind nur erf llt wenn das Ger t an eine geerdete Wandsteckdose angeschlossen ist Multi Tech Systems Inc ZDX Style Device Rack PN
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