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Multi-Tech Systems RAS96 User's Manual

1. Figure 3 RAS96 E1 front panel CommPlete Communications Server 2 RASCard Description LED Indicator Color Indication RAI ALARM Red Also known as RAI REMOTE ALARM INDICATION On indicates that the E1 card is receiving unframed all 1s indicating disconnection or attached device failure Off indicates that the attached device is operating correctly TEST MODE Red On indicates that the E1 card is in one of several possible test modes Off indicates that the E1 card is not in a test mode Switches Power Switch The power switch turns the RASCard on and off An LED indicator in the switch lights when the RASCard is on Reset Switch The reset switch is a momentary push button that is recessed behind a small hole in the front panel It provides a hardware reset hard boot for the CPU should it become locked up Use a straightened paper clip or similar device to activate it Comm Plete Communications Server 11 3 Installation CommPlete Communications Server 13 RAS96 RASCard User Guide Introduction This chapter describes how to install the RAS96 RASCard into a CommPlete Communication Server chassis either CC9600 or CC2400 This equipment should be installed only by a qualified service person Safety Warnings Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jacks are specifically designed for wet locations Never touch uninsulated tel
2. IDE HDD Block Mode This allows your hard disk controller to use the fast block mode to transfer data to and from your hard disk drive HDD Enabled IDE controller uses block mode Default Disabled IDE controller uses standard mode IDE Primary Master PIO IDE Primary Slave PIO IDE hard disk controllers can support two separate hard disks These drives have a master slave relationship which are determined by jumpers on the hard disk drives Your system supports one IDE controller so you have the ability to install up to two separate hard disks The secondary IDE controller has been disabled PIO means Programmed Input Output Rather than have the BIOS issue a series of commands to effect a transfer to or from the disk drive PIO allows the BIOS to tell the controller what it wants and then let the controller and the CPU perform the complete task by themselves This is simpler more efficient and faster Your system supports five modes numbered from 0 default through 4 which differ primarily in timing When Auto is selected the BIOS will select the best available mode CommPlete Communications Server 4 BIOS Setup Utility On Chip Primary PCI IDE As stated above your system includes a built in primary IDE controller which operates on the PCI bus This setup item allows you to either enable or disable the primary controller Enabled Primary IDE controller used Default Disabled Only one PCI device can be active ata t
3. Use Active Settings pre configured card 2 User System Defaults new card 3 User Stored Settings swapping cards Enter Selection q uit lt l gt 2 Channel Polling Interval Sec 20 Error Threshold 10 Disconnect Timeout sec 11 Framing Format CRC4 Line Coding Alternate Mark Inversion AMI Signal Options R2 Digital DNIS digits 1 64 or O for auto O Country Selection ITU Line Buildout 120 Ohm vo JIoOU u60NHd m Enter Selection previous q uit d one lt 1 gt 50 CommPlete Communications Server 5 E1 Daughter Card A elsetup 9b Use settings from 1 Use Active Settings pre configured card 2 User System Defaults new card 3 User Stored Settings swapping cards Enter Selection q uit lt l gt 3 Channel Polling Interval Sec 20 Error Threshold 10 Disconnect Timeout sec 11 Framing Format CRC4 Line Coding Alternate Mark Inversion AMI Signal Options R2 MF DNIS digits 1 64 or O for auto 0 Country Selection ITU Line Buildout 120 Ohm OADAAIHUBPWNHE Enter Selection previous q uit d one 1 Signal Options 1 R2 Digital 2 R2 MF Enter Selection previous lt 2 gt Channel Polling Interval Sec 20 Error Threshold 10 Disonnect Timeout sec 11 Framing Format CRC4 Line Coding Alternate Mark Inversion AMI Signal Options R2 MF DNIS digits 1 64 or 0 for auto O Country Selection ITU
4. and provides a guide to the organization of the manual Chapter2 RASCard Description This chapter describe the RAS96 s layout memory banks jumpers connectors and front panel Chapter 3 Installation This chapter describes how to install the RAS96 into the CommPlete chassis Chapter 4 BIOS Setup Utility This chapter describes the options in the Award BIOS Setup utility Chapter5 E1 Daughter Card This chapter describes the optional E1 daughter card that mounts on the RAS96 Chapter6 Solving Problems This chapter describes how to solve typical problems that you might encounter when running the RASCard Appendix A Connector Pinouts This appendix provides technical information about the connectors used on the RAS96 2 CommPlete Communications Server 1 Introduction Appendix B POST Messages This appendix describes error messages that might be encountered during the RAS96 s power on self test POST AppendixC POST Codes This appendix describes codes generated by the BIOS during POST Appendix D Approved Memory This appendix lists memory SIMMs that are known to work with the RAS96 Appendix E Regulatory Agency Information This appendix provides Regulatory Agency information pertaining to this Eldevice Technical Specifications Intel 430FX Triton chipset e Supports 100 MHz 133 MHz 166 MHz and 200 MHz Intel Pentium processors e PCI ISA bus architecture for full PCI bus support On board PCI bus S
5. If a message is displayed it will be accompanied by the following instruction PRESS F1 TO CONTINUE OR DEL TO ENTER SETUP There is currently only one beep code in BIOS It consists of a single long beep followed by two short beeps This code indicates that a video error has occurred and that the BIOS cannot initialize the video screen to display additional information Error Messages One or more of the following messages may be displayed if the BIOS detects an error during the POST CMOS BATTERY HAS FAILED CMOS battery is no longer functional It should be replaced CMOS CHECKSUM ERROR Checksum of CMOS is incorrect This can indicate that CMOS has become corrupt This error may have been caused by a weak battery Check the battery and replace if necessary DISK BOOT FAILURE INSERT SYSTEM DISK AND PRESS ENTER No boot device was found This could mean that either a boot drive was not detected or the drive does not contain proper system boot files Insert a system disk into Drive A and press ENTER If the system should have booted from the hard disk make sure that the controller is inserted correctly and all cables are properly attached Also make sure that the disk is formatted as a boot device Then reboot the system DISKETTE DRIVES OR TYPES MISMATCH ERROR RUN SETUP The type of floppy drive installed in the system is different from the CMOS definition Run Setup to reconfigure the drive type correctly DISPLAY TYPE HAS CH
6. Pentium computer card to which is mounted a 2 5 inch hard disk drive up to two optional El cards and a front panel Figure 1 shows the layout of the RAS96 card The RAS96 assembly plugs into bus connectors on the inside of the CC9600 chassis that supply power and support data communications among the various components of the CommPlete Communications Server The remainder of this chapter describes the RASCard s memory banks configuration jumpers connectors and front panel switches and indicators J21 J27 J13 X J20 J4 y T 1 J8 i i 314 B c C i t O 1 CPU c I a i LEDs ja m d L2 Cache o Srp K an m a l E l 1 J12 i J22 J DO EET 7 3181 J3 I J3 la i u I _Esizessscsecsres i h Memory Bank 1 E c Ds 3 ae 2 E 0 Memory Bank 2 oz o Reset JA N 3 ERA J2 el El Card ir ee gt Figure 1 RAS96 RASCard Memory Banks The RASCard is shipped from the factory with 512K of L2 cache memory which is the
7. an attempt is made the BIOS will halt the system and the following error message will appear Afterwards if necessary you will be able to run an anti virus program to locate and remove the problem before any damage is done WARNING Disk boot sector is to be modified Type Y to accept write or N to abort write Award Software Inc Enabled Activates automatically when the system boots up causing a warning message to appear when anything attempts to access the boot sector or hard disk partition table Disabled No warning message will appear when anything attempts to access the boot sector or hard disk partition table Default Note Many disk diagnostic programs that attempt to access the boot sector table can cause the above warning message If you will be running such a program we recommend that you first disable Virus Protection beforehand This feature when enabled can cause problems when installing Windows 95 Comm Plete Communications Server 27 RAS96 RASCard User Guide 28 CPU Internal Cache External Cache These two categories speed up memory access when enabled Enabled Enable cache Default Disabled Disable cache Quick Power On Self Test This category speeds up the power on self test POST after you power up the computer If it is set to Enable BIOS will shorten or skip some check items during POST Enabled Enable quick POST Disabled Normal POST Default Boot Sequence This category determines w
8. clock Reserved Set EISA Mode Enable Slot 0 Enable Slots 1 15 Size Base and Extended Memory C POST Codes Description BIOS checksum test Keyboard detect and initialization Test DMA page registers Test 8254 Timer 0 Counter 2 Verify 8259 Channel 1 masked interrupts by alternately turning the interrupt lines off and on Verify 8259 Channel 2 masked interrupts by alternately turning the interrupt lines off and on Turn off interrupts then verify no interrupts mask register is on Force an interrupt and verify that the interrupt occurred Verify NMI can be cleared If EISA nonvolatile memory checksum is good execute EISA initialization If not execute ISA tests and clear EISA mode flag Test EISA Configuration Memory Integrity checksum and communication interface Initialize slot 0 on the system board Initialize slots 1 through 15 on the system board Size base memory from 256K to 640K and extended memory above 1MB Test Base and ExtendedTest base memory from 256K to 640K and extended Memory Test EISA Extended Memory Reserved Setup Enabled Initialize and Install Mouse memory above 1MB using various patterns Note This will be skipped in EISA mode and can be skipped with the ESC key in ISA mode If EISA Mode flag is set then test EISA memory found in slots initialization Note This will be skipped in ISA mode and can be skipped with the ESC key in EISA mode Detect if mouse is presen
9. down This includes mouse activity if a mouse is connected to COM1 LPT Ports Accessed When set to ON default any event occurring at an LPT printer port awakens a system that has been powered down Drive Ports Accessed When set to ON default any event occurring at a hard or floppy drive port awakens a system that has been powered down IRQs The following interrupt requests IRQs can be used to waken a system much as the COM ports and LPT ports can When an I O device wants to gain the attention of the operating system it signals this by causing an IRQ to occur When the operating system is ready to respond to the request it interrupts itself and performs the service The choices are ON and OFF OFF is the default When an IRQ is set to ON activity will neither prevent the system from going into a power management mode nor awaken it IRO8 Real Time Clock Alarm should always be set to OFF so that any software alarm or event calendar can awaken the system IRO3 COM 2 IRQ8 RTC Alarm IRO13 Coprocessor IRQ4 COM 1 IRQ9 IRQ2 Redir IRQ14 Hard Disk IRO5 LPT 2 IRQ10 Reserved IRQ15 Reserved IRQ6 Floppy Disk IRO11 Reserved IRQ7 LPT 1 IRQ12 PS 2 Mouse 36 CommPlete Communications Server 4 BIOS Setup Utility PCI Configuration Setup This section describes how to configure the PCI bus system The PCI bus allows I O devices to operate at speeds near the speed the CPU itself uses to communicate with its
10. maximum amount that can be installed Two memory banks Bank 1 and Bank 2 with two SIMM sockets per bank M1 through M4 are provided on the RASCard The standard configuration has 16 MB of EDO DRAM in Bank 1 The RASCard supports four 72 pin SIMMs of 4 MB 8 MB 16 MB or 32 MB DRAM to form a memory size from 8 MB to 128 MB The DRAM can be 60ns or 70 ns fast page mode or EDO 32 bit non parity or 36 bit For a list of approved SIMMs see Appendix D Note Each bank must have the same size memory installed in pairs Always fill Bank 1 first 6 CommPlete Communications Server 2 RASCard Description Table 1 Memory Configurations sea sms To owe owe ome ra Wee owe ae arame seme Cerams nore 1eme arome zrem zeme arome 2am me poime nore ame cime zrama sme 20m 2ieme oeme poene nore oeme prone zen oeme pone eroze vows Jumpers The RASCard has five configuration jumpers One is used for the watchdog timer the other four are used to select the CPU frequency and the CPU to bus frequency ratio J17 Watchdog Timer Jumper pins 1 and 2 to enable the watchdog timer Jumper pins 2 and 3 to disable the watchdog timer The watchdog timer is enabled by default as shown in Figure 1 J14 J15 J16 J18 CPU Frequency Selection Jumper J14 J15 J16 and J18 to select the CPU frequency and CPU to bus frequency ratio for the installed CPU as shown in the foll
11. more memory installed on the motherboard The BIOS determines how much extended memory is present during the POST This is the amount of memory located above 1MB in the CPU s memory address map Expanded Memory is memory defined by the Lotus Intel Microsoft LIM standard as Expanded Memory Specification EMS While most standard DOS applications cannot access memory above 640K EMS provides an interface allowing access to all system memory Though still in use by some DOS applications EMS is rapidly declining in importance since new processors and operating systems prefer extended memory A special expanded memory device driver is required to use memory as Expanded Memory This refers to the memory located in the 640K to 1024K address space This is memory that can be used for different applications DOS uses this area to load device drivers in an effort to keep as much base memory free for application programs The BIOS is the most frequent user of this RAM area since this is where it shadows RAM CommPlete Communications Server 4 BIOS Setup Utility BIOS Features Setup This menu allows you to configure your system for basic operation You have the opportunity to select the system s default speed boot up sequence keyboard operation shadowing and security Virus Warning When this item is enabled the Award BIOS will monitor the boot sector and partition table of the hard disk drive for any attempt at modification If
12. parity Error at Indicates a memory parity error at a specific location You can use this location along with the memory map for your system to find and replace the bad memory chips MEMORY SIZE HAS CHANGED SINCE LAST BOOT Memory has been added or removed since the last boot Enter Setup and enter the new memory size in the memory fields Memory Verify Error at Indicates an error verifying a value already written to memory Use the location along with your system s memory map to locate the bad chip OFFENDING ADDRESS NOT FOUND This message is used in conjunction with the I O CHANNEL CHECK and RAM PARITY ERROR messages when the segment that has caused the problem cannot be isolated CommPlete Communications Server B POST Messages OFFENDING SEGMENT This message is used in conjunction with the I O CHANNEL CHECK and RAM PARITY ERROR messages when the segment that has caused the problem has been isolated PRESS A KEY TO REBOOT This will be displayed at the bottom screen when an error occurs that requires you to reboot Press any key and the system will reboot PRESS F1 TO DISABLE NMI F2 TO REBOOT If BIOS detects a non maskable interrupt NMI during boot this will allow you to disable the NMI and continue to boot or you can reboot the system with the NMI enabled RAM PARITY ERROR CHECKING FOR SEGMENT Indicates a parity error in random access memory Comm Plete Communications Server 69 RAS96 RASC
13. same brand size and speed Fill Bank 1 first e Ifthe problem persists contact Multi Tech s Technical Support Department The COM1 port does not respond correctly Check the Setup configuration to verify that the ports are enabled Check that cables are connected properly and peripherals are turned on and configured properly e Ifthe problem persists contact Multi Tech s Technical Support Department The keyboard does not respond to key strokes Connect the keyboard cable to bottom round connector on the RASCard Ifacable converter is used to connect a large 5 pin DIN connector to the small 6 PIN PS 2 DIN connector on the RASCard the converter could be bad or of the wrong type Verify that the keyboard works on a different system f the problem persists contact Multi Tech s Technical Support Department Invalid time date or setup The battery is failing Thelast system boot was incomplete Verify in Setup that the configuration is correct and reboot the system Ifthe problem persists contact Multi Tech s Technical Support Department CommPlete Communications Server 57 RAS96 RASCard User Guide Memory Upgrade 58 Two memory banks Bank 1 and Bank 2 with two SIMM sockets per bank M1 through M4 are provided on the RASCard The standard configuration has 16 MB of EDO DRAM in Bank 1 The RASCard supports four 72 pin SIMMs of 4 MB 8 MB 16 MB or 32 MB DRAM to form a memory size from 8 MB
14. the arrow keys Enabled Enable typematic rate Disabled Disable typematic rate Default Typematic Rate Chars Sec When the typematic rate is enabled this item allows you select the rate at which the system registers repeated keystrokes 6 6 characters per second 8 8 characters per second 10 10 characters per second 12 12 characters per second 15 15 characters per second 20 20 characters per second 24 24 characters per second 30 30 characters per second Comm Plete Communications Server 29 RAS96 RASCard User Guide Typematic Delay Msec When the typematic rate is enabled this selection allows you to select the delay between the first and second characters 250 250 ms Default 500 500 ms 750 750 ms 1000 1000 ms Security Option This category allows you to limit access to the system and to Setup or just to Setup System The system will not boot and access to Setup will be denied if the correct password is not entered at the prompt Setup The system will boot but access to Setup will be denied if the correct password is not entered at the prompt Default Note To disable security select PASSWORD SETTING from the main menu You will be asked to enter a password Do not type anything just press ENTER to disable se curity Once security is disabled the system will boot and you can enter Setup freely Video BIOS Shadow Determines whether video BIOS will be copied to RAM However itis option
15. this item is enabled accesses to the system BIOS ROM addressed at F0000H FFFFFH are cached provided that the cache controller is enabled Enabled BIOS access cached Disabled BIOS access not cached Default Comm Plete Communications Server 31 RAS96 RASCard User Guide 32 Video BIOS Cacheable As with caching the System BIOS above enabling the Video BIOS cache will cause access to video BIOS addressed at C0000H to C7FFFH to be cached if the cache controller is also enabled Enabled Video BIOS access cached Disabled Video BIOS access not cached Default 8 Bit I O Recovery Time The recovery time is the length of time measured in CPU clocks which the system will delay after the completion of an input output I O request This delay takes place because the CPU is operating so much faster than the I O bus that the CPU must be delayed to allow for the completion of the I O This item allows you to determine the recovery time allowed for 8 bit I O Choices are from 1 through 8 CPU clocks The default is 1 clock 16 Bit VO Recovery Time This item allows you to determine the recovery time allowed for 16 bit I O Choices are from 1 through 4 CPU clocks The default is 1 clock Memory Hole At 15M 16M In order to improve performance certain memory space can be reserved for ISA cards This memory must be mapped into the memory space below 16 MB Enabled Memory hole supported Disabled Memory hole not supported Default
16. to 128 MB The DRAM can be 60ns or 70 ns fast page mode or EDO 32 bit non parity or 36 bit parity For a list of approved SIMMs see Appendix D Note Each bank must have the same size memory installed in pairs Always fill Bank 1 first Table 3 Memory Configurations Cani aan None 2x4 MB 2x4MB 2x8MB 2x8MB 2x8MB 2x16MB 2x16MB 2x16MB 2x32MB 2x32MB 2x32MB TOTAL 0 MB 8 MB 16 MB 16 MB 24 MB 32 MB 32 MB 48 MB 64 MB 64 MB 96 MB 128 MB Turn the power off on the segment to be upgraded Remove the connectors on the back of the RASCard and loosen the screws that hold the RASCard in place Use the ejector lever to remove the RASCard from the CommPlete rack and set the card flat on a table The standard configuration has two 8 MB EDO DRAM SIMMs in bank 1 If you plan to leave this memory installed and add memory to Bank 2 jump to Step 8 Remove the SIMMs in Bank 1 by bending the metal tab on each side of the SIMM socket until the SIMM falls sideways Place the new SIMMs into Bank 1 starting with the SIMM socket farthest from the board edge Notice that each SIMM has a notch cut out on one edge next to the gold fingers Place the SIMM into the SIMM socket so the notch in the SIMM is on the side closest to the front bracket of the RASCard The SIMM will go into the socket at a45 degree angle Once the gold fingers of the SIMM are inside the pin CommPlete Communications Server 6 Solving Problems con
17. via a pin on the keyboard Today though keyboards still provide this support it is more common and much faster for the system chipset to provide support for gate A20 Normal Keyboard Fast Chipset Default Memory Parity Check Parity is a method of checking for errors in system memory There are both parity and non parity memory types At boot the Award BIOS both sizes and tests all memory Normally when a parity error is detected the BIOS will display a message describing the problem as well as the problem s location if possible The boot process will then terminate and you will not be able to continue until the bad SIMM is located and replaced Disabling the Memory Parity Check allows the system to bypass the test and allow your system to boot You then have a choice of continuing to operate your system or attempting to remedy the problem Enabled Normal memory parity check Default Disabled Ignore memory parity check Typematic Rate Setting This determines if the typematic rate is to be used When it is disabled continually holding down a key on your keyboard will generate only one character In other words the BIOS will only report that the key is down When the typematic rate is enabled the BIOS will report as before but it will then wait a moment and if the key is still down it will begin to report that the key has been depressed repeatedly For example you would use such a feature to accelerate cursor movements with
18. ANGED SINCE LAST BOOT The display adapter has been changed since the system was last turned off You must configure the system for the new display type Comm Plete Communications Server 67 RAS96 RASCard User Guide 68 ERROR ENCOUNTERED INITIALIZING HARD DRIVE The hard disk cannot be initialized Make sure the adapter is installed correctly and all cables are correctly and firmly attached Also make sure the correct hard disk type is selected in Setup ERROR INITIALIZING HARD DISK CONTROLLER Cannot initialize controller Make sure that the correct hard disk type is selected in Setup Also check to see if a jumper needs to be set correctly on the hard disk FLOPPY DISK CNTRLR ERROR OR NO CNTRLR PRESENT Cannot find or initialize the floppy drive controller If there are no floppy drives installed be sure the Diskette Drive selection in Setup is set to NONE KEYBOARD ERROR OR NO KEYBOARD PRESENT Cannot initialize the keyboard Make sure the keyboard is attached correctly and no keys are being pressed during the boot If you are purposely configuring the system without a keyboard set the error halt condition in Setup to HALT ON ALL BUT KEYBOARD This will cause the BIOS to ignore the missing keyboard and continue the boot Memory Address Error at Indicates a memory address error at a specific location You can use this location along with the memory map for your system to find and replace the bad memory chips Memory
19. Comm z COMMUNICATIONS SERVER RAS96 RASCard E1 User Guide RAS96 RASCard User Guide P N 82066350 Revision A Copyright 2000 by Multi Tech Systems Inc All rights reserved This publication may not be reproduced in whole or in part without prior expressed written permission from Multi Tech Systems Inc Multi Tech Systems Inc makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Multi Tech Systems Inc reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Revision Date Description A September 11 2000 Manual released at revision A This product is covered by one or more of the following U S Patent Numbers This device covered by one or more of the following patents 6 031 867 6 012 113 6 009 082 5 905 794 5 864 560 5 815 567 5 815 503 5 812 534 5 790 532 5 764 628 5 764 627 5 754 589 D394 250 5 724 356 5 673 268 5 673 257 5 628 030 5 619 508 5 617 423 5 600 649 5 592 586 5 577 041 5 574 725 D374 222 5 999 793 5 546 448 5 546 395 5 535 204 5 500 859 5 471 470 5 463 616 5 453 986 5 452 289 5 450 425 5 355 365 5 309 562 5 301 274 Other Patents Pending Multi Tech CommPlete RASExpress Mul
20. Line Buildout 120 Ohm 1 2 3 4 5 6 7 8 9 Enter Selection previous q uit d one lt l gt 7 DNIS digits 1 64 or O for auto previous lt 0 gt Channel Polling Interval Sec 20 Error Threshold 10 Disconnect Timeout sec 11 Framing Format CRC4 Line Coding Alternate Mark Inversion AMI Signal Options R2 MF DNIS digits 1 64 or O for auto 0 Country Selection ITU Line Buildout 120 Ohm ODAIHDUBWNHE Enter Selection previous q uit d one 1 8 CommPlete Communications Server 51 RAS96 RASCard User Guide Country Selection ITU India Mexico Hungary China Enter Selection previous q uit d one lt l gt Channel Polling Interval Sec 20 Error Threshold 10 Disconnect timeout sec 11 Framing Format CRC4 Line Coding Alternate Mark Inversion AMI Signal Options R2 MF DNIS digits 1 64 or O for auto O Country Selection ITU Line Buildout 120 Ohm ODAIHUBWNHE Enter Selection previous q uit d one lt l gt 3 Use the EICFG command to send the new configuration information to the El Daughter Card 4 Enter the EISTATUS command again to check the status of the E1 Daughter card A elstatus 9b El Card Status Channel Polling Interval Sec 20 Error Threshold 10 Disconnect Timeout sec 11 Framing Format CRC4 Line Coding Alternate Mark Inversion AMI Signal Options R2 MF DNIS
21. NIS digits value only if your telco switch does not support automatic mode Comm Plete Communications Server 43 RAS96 RASCard User Guide Country Selection Country Selection identifies your country You may select China Hungary India or Mexico Select ITU for all other locations 44 CommPlete Communications Server 5 E1 Daughter Card E1 Facility Termination The El facility termination typically enters the customer s premises as two wire pairs for data Figure 5 shows the RJ 48C connector and Table 2 shows its pin configuration Figure 5 RJ 48C connector Table 2 RJ 48C Pin Configuration Tip 1 Receive from network Ring 1 Receive from network No Connection Transmit to network Transmit to network No connection CommPlete Communications Server 45 RAS96 RASCard User Guide PCB Description The E1 Daughter Card has two external jacks an RJ 48 El line jack and an El line monitoring Bantam jack Connection to the RAS96 RASCard is via two 32 pin headers J3 and J4 in Figure 4 RJ 11 Alarm Jack The RJ 11 Alarm jack located on the RASCard is for connection to an external alarm system such as a relay warning light or bell It contains two wire pairs one normally closed pair pins 4 and 6 that opens in an alarm condition and one normally open pair pins 5 and 6 that closes in an alarm condition If an error condition occurs contact your local service provider E1 Line Monitoring Jack T
22. Status screen is displayed If the line settings do not match the line settings of your El line type the command Elsetup 1b 5b 9b or 13b at the A prompt The E1 setup will take you through a series of menus where you will enter the information that was gathered in the Installation Overview Factory Defaults Framing CRC4 Line Coding HDB3 Signaling Options R2 digital When you save the changes at the end the E1 parameters are then sent to the E1 card for configuration CommPlete Communications Server 5 E1 Daughter Card E1 Commands Three El commands are available some that result in a displayed menu for displaying and changing E1 provisioning parameters The screen below displays the MultiComm Manager software interface El Setup Lx Framing Format CRCA y Line Coding Alternate Mark Inversion AMD jM Transmit Level 120 Ohm y FXS Signaling Options R2 MF y Country Options fTu M Channel Poll Threshold 20 DNIS Digits jo Channel Poll Interval sec fi 0 Disconnect Timeout f 1 Command Example Examples of using the EISTATUS E1SETUP E1CFG commands with the MR96000 Controller are provided below Note that you can use the hyphen key to back up to change a selection or use the O key to quit at any time 1 Enter the EISTATUS xy command where xy is equal to the slot number of the El Daugter card to check on the status and settings for displaying and changing E1 provisioning parameters An exam
23. Tech s Technical Support Department at 800 972 2439 Comm Plete Communications Server 59 RAS96 RASCard User Guide 60 CommPlete Communications Server Appendixes CommPlete Communications Server 61 RAS96 RASCard User Guide Appendix A Connector Pinouts 62 Keyboard Connector J11 Figure A 1 6 pin mini DIN keyboard connector Pin Description Pin Description Keyboard Data 5 VDC NC Keyboard Clock GND NC Video Connector J35 This connector provides video analog data and horizontal and vertical synchronization signals for IBM PS 2 and VGA monitors Figure A 2 DB 15 video connector Pin Description Pin Description Analog Red NC Analog Green Digital Ground Analog Blue VESA Monitor Status Bit 0 VESA Monitor Status Bit 2 VESA Monitor Status Bit 1 Digital Ground Horizontal Sync Digital Ground Vertical Sync Digital Ground NC Digital Ground CommPlete Communications Server A Connector Pinouts COM1 Connector J3 This serial port connector can be used to configure the RASCard or to connect a mouse to the RASCard Figure A 3 DB 9 COMI connector Pin Description Pin Description DCD DSR RX Data RTS TX Data CTS DTR RI Ground E1 Alarm Connector J22 Figure A 5 E1 alarm connector Description Notes Close 2 Alarm signals for Open 2 second E1 card future upgrade Common 2 Close 1 Alarm signals for first E1 card default Open 1 Common 1 Com
24. VGA video controller with 1 MB of video DRAM supports resolutions to 1024 by 768 pixels by 256 colors Supports 72 pin SIMMs of 4 MB 8 MB 16 MB or 32 MB to form a memory size between 8 MB and 128 MB Memory type can be fast page or EDO 60ns or 70 ns parity or non parity e 512K of L2 cache memory One parallel port and two RS 232C serial ports with 16550 UARTs DB 9P connector for COMI COM2 is for El cards 1 44 MB floppy disk controller e IDE hard disk interface e 2 5 inch on board hard disk Available disk sizes include 800 MB 1 2 GB 1 6 GB and 2 1 GB Keyboard and speaker interfaces Real time clock with battery backup e Award BIOS with custom features Watchdog timer e El frame format CRC4 FAS and ITU Q 400 O 490 El line coding AMI HDB3 El signal start method R2DIGITAL Switches Power switch and reset switch on front panel Indicators Front panel LEDs for monitoring network and El operations Dimensions 23 4 x 4 32 x 29 2 cm 9 22 x 1 70 x 11 5in Hx W x D Weight 1 0 kg 2 2 Ib Operating temperature 0 to 40 C 32 to 104 F CommPlete Communications Server 3 RAS96 RASCard User Guide Humidity range 20 90 noncondensing e Power consumption 45 A 5 VDC Limited warranty Two years 4 CommPlete Communications Server 2 RASCard Description CommPlete Communications Server 5 RAS96 RASCard User Guide Introduction The RAS96 assembly consists of a
25. al depending on chipset design Video Shadow will increase the video speed Enabled Video shadow is enabled Default Disabled Video shadow is disabled C8000 CFFFF Shadow DC000 DFFFF Shadow These categories determine whether option ROMs will be copied to RAM An example of such an option ROM would be support of on board SCSI Enabled Optional shadow is enabled Disabled Optional shadow is desabled Default 30 CommPlete Communications Server 4 BIOS Setup Utility Chipset Features Setup This section allows you to configure the system based on the specific features of the installed chipset The chipset manages bus speeds and access to system memory resources such as DRAM and the L2 external cache It also coordinates communications between the conventional ISA bus and the PCI bus These items should never need to be altered The default settings have been chosen because they provide the best operating conditions for your system The only time you might consider making any changes would be if you discovered that data was being lost while using your system DRAMTiming The first chipset settings deal with CPU access to dynamic random access memory DRAM The DRAM timing should match the speed of the slowest installed memory For instance if 60 ns SIMMs are installed on the RASCard you should set this item to 60 ns But if you install both 60 ns and 70 ns SIMMs you should change it to 70 ns System BIOS Cacheable When
26. ange then use the PAGE UP or PAGE DOWN key to select the value you want for the item Date The date format is day month date and year Day The day of the week determined by the BIOS is display only Month The month Jan through Dec Valid values are 1 through 12 Date The day of the month Valid values are 1 through 31 Year The year Valid values are 1900 through 2099 Time The time format is hour minute and second Hours are entered and displayed in a 24 hour format For example 1 00 p m is entered and displayed as 13 00 00 Hard Disks The fields in this category contain specifications for the hard disk drives that have been installed in the computer In the TYPE field you can select from 46 predefined drive types User Auto and None All the predefined types are obsolete The User option allows you to enter drive specifications manually Selecting Auto in both the TYPE and the MODE fields enables automatic detection of IDE hard drives during boot up the default selection This feature allows you to change hard drives with the power off and reboot without having to reconfigure your hard drive type Secondary master and slave categories are not available there is no connector for secondary drives CommPlete Communications Server 4 BIOS Setup Utility You can use the IDE HDD Auto Detection option in the main menu to automatically enter the specifications for your hard disk If you wish to configure your drive m
27. anually press PAGE UP or PAGE DOWN to select User Enter your drive s specifications in the drive table The hard disk will not work properly if you enter improper information If you select User you will need to know the following information Enter the information directly from the keyboard and press ENTER This information should be included in the documentation from your hard disk vendor or the system manufacturer CYLS Number of cylinders HEAD Number of heads PRECOMP Write precompensation LANDZ Landing zone SECTORS Number of sectors MODE IDE mode Normal for drives under 528 MN LBA for larger drives that support Logical Block Addressing most IDE drives over 528 MB Large for drives over 528 MB that do not support LBA uncommon and Auto for autoselection on boot up default If ahard disk has not been installed select None and press ENTER Drive A Type Drive B Type This category identifies the types of floppy disk drives that have been installed in the computer None No floppy drive installed 360K 5 25 in 5 25 inch PC type standard drive 360 kilobyte capacity 1 2M 5 25 in 5 25 inch AT type high density drive 1 2 megabyte capacity 720K 3 5 in 3 5 inch drive 720 kilobyte capacity 1 44M 3 5 in 3 5 inch drive 1 44 megabyte capacity default drive A 2 88M 3 5 in 3 5 inch drive 2 88 megabyte capacity Video The category selects the type of video adapter used for the primary system monito
28. apan DS 3 Digital Signal level 2 the standard speed of 28 Els 44 736M bps DSL Digital Subscriber Line an ISDN BRI line DSU The digital communications device used to convert an RS 232 to DSX 1 interface E 1 The European digital signal level 1 2 048M bps ESS Electronic Switching System a CO switch Frame A method of error control where bits are inserted into the data stream for the receiving device to identify the time slots allocated to each sub channel FXO Foreign Exchange Office an interface at the end of a private line connected to a switch that along with FXS allows the phones to act as if connected locally to the main PBX but without the cost Comm Plete Communications Server 41 RAS96 RASCard User Guide Ei Basics 42 FXS Foreign Exchange Subscriber the customer premises interface that along with FXO allows the phones to act as if connected locally to the main PBX but without the cost G 704 A series of ITU standards for El frame formatting e g section 2 1 3 1 ITU International Telecommunications Union a United Nations standards agency IXC Interexchange Carrier a long distance phone carrier such as AT amp T MCI or Sprint LBO Line Build Out the insertion of loss in a short transmission to make it act like a longer line PBX A small privately owned switch within a company POP Point of Presence the inter exchange carrier s central office CO Yellow Alarm a type
29. approximation of the laws of Member States relating to electromagnetic compatibility and Council Directive 73 23 EEC of 19 February 1973 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits and Council Directive 98 13 EC of 12 March 1998 on the approximation of the laws of Member States concerning telecommunications terminal and Satellite earth station equipment CommPlete Communications Server
30. ard User Guide Appendix C POST Codes EISA power on self test POST codes are typically output to port address 300h ISA POST codes are output to port address 80h 70 Code CO 1 BE C1 C5 C6 Name Turn Off Processor Test 1 Processor Test 2 Initialize Chips Test Memory Refresh Toggle Blank Video Initialize Keyboard Reserved Test CMOS Interface and Battery Status Chipset Default Initialization Memory Presence Test Early Shadow Cache Presence Setup Low Memory Early Cache Initialization Setup Interrupt Vector Table Test CMOS RAM Checksum Initialize keyboard Initialize Video Interface Test Video Memory Description Initialize standard devices with default values Processor Status 1FLAGS Verification Tests the following processor status flags carry zero sign and overflow The BIOS will set each of these flags verify that they are set then turn each flag off and verify that it is off Read Write Verify with data patterns FF and 00 all CPU registers except SS SP and BP Disable NMI PIE AIE UEI SQWV Disable video parity checking and DMA Reset math coprocessor Clear all page registers CMOS shutdown byte Initialize timers 0 1 and 2 and set EISA timer to a known state Initialize DMA controllers 0 and 1 Initialize interrupt controllers 0 and 1 Initialize EISA extended registers RAM must be periodically refreshed to keep the memory from decaying This function
31. assures that the memory refresh function is working properly Keyboard controller initialization Verifies CMOS is working correctly detects a bad battery Program chipset registers with power on BIOS defaults OEM specific Test to size on board memory OEM specific Early Shadow enable for fast boot External cache size detection test Early chipset initialization memory presence test OEM chipset routines clear low 64K of memory test first 64K of memory Cache initialization Initialize first 120 interrupt vectors with SPURIOUS INT HDLR andinitialize INT 00h 1Fh according to INT TBL Test CMOS RAM checksum if bad or if insert key pressed load defaults Verify real time clock Detect type of keyboard controller optional Set NUM LOCK status Detect CPU clock Read CMOS location 14h to detect type of video in use Detect and initialize video adapter Test video memory write sign on message to screen Set up shadow RAM Enable shadow according to Setup CommPlete Communications Server Code 10 11 12 13 14 15 16 17 18 19 1A 1B 1E 1F 20 21 2F 30 31 32 33 3B 36 3D 3E 3F BF 40 41 42 Name Test DMA Controller O Test DMA Controller 1 Test DMA Page Registers Reserved Test Timer Counter 2 Test 8259 1 Mask Bits Test 8259 2 Mask Bits Test Stuck 8259 s Interrupt Bits Test 8259 Interrupt Functionality Test Stuck NMI Bits Parity IO Check Display CPU
32. ch Technical Support at 763 717 5863 for replacement instructions CommPlete Communications Server Table of Contents 1 Introduction Introduction an IS AN i reete Manual Organization unssneensensensennsensenseensensenneensenne Technical Specifications 2 RASCard Description Introduction zat Gakic ah det Se Bien Ekel Memory Banks PUP et Saunoa Internal Connectors External Connectors Front Pane le eee e Red EED Indicators ode nam Rain ah air SW e EIE la e e i ibis s 3 Installation Introduction iade eee tette e e i deett Leib eines Safety Warnings Pre Installation Notes Installation Procedure 4 BIOS Setup Utility Introd ction ett nu rei Starting Setup Using Setup Getting Hel pits uisi autre dd In Case of Problems Main Menta deca Standard CMOS Setup BIOS Features Setlponiiiaa dado ladridos b innen Chipset Features Setup Power Management Setup ied ii A eh 34 PCI Configuration Setup visssssccsccissscsscsseissicsisssetbeabstsssiacsessctunsevissiesivacaibesiacisssesssiensesiesdessistsiatistionses 37 Password Setting deca itn i a AS 39 5 E1 Daughter Cards Introduction zin dene edet etel e i dee e LP ERE ERE 40 Spedtficationsen ne uns ls 40 E1 Overview ET GIOSSATV uana itta A EET AOTRE ITA ERIT E1 Frame Formats ET Line Eoding castos ae cadat ecd e NT Signaling Options iii odia GGS DNISdigsits 2 2 Bietet ae Weine ida CommPlete Communications S
33. d GND HDLED Data Bit 11 SD11 O Read IOR Ground GND Data Bit 3 SD3 Ground GND 5 VDC Data Bit 12 SD12 IOCHRDY 5 VDC Data Bit 2 SD2 ALE Ground GND Data Bit 13 SD13 NC NC Data Bit 1 SD1 Ground GND CS1 2 3 4 5 6 7 8 9 Aa n n ln do a A O mw o CommPlete Communications Server 65 RAS96 RASCard User Guide IDE Connector J21 This connector supplies IDE data and signals for an IDE CD ROM drive or a second hard disk Figure A 7 IDE connector Pin Description Pin Description Pin Description Reset 15 Data Bit 1 SD1 NC Ground GND 16 Data Bit 14 SD14 Ground GND Data Bit 7 SD7 17 Data Bit 0 SDO IRQ14 Data Bit 8 SD8 18 Data Bit 15 SD15 NOCS16 Data Bit 6 SD6 19 Ground GND Address Bit 1 SA1 SD9 4 Data Bit 9 SD9 NC NC Data Bit 5 SD5 NC Address Bit 0 SAO Data Bit 10 SD10 Ground GND Address Bit 2 SA2 oo ON Oo OC A CQ I Data Bit 4 SD4 1 0 Write IOW Chip Select 0 Data Bit 11 SD11 Ground GND Chip Select 1 Data Bit 3 SD3 I O Read IOR HDLED Data Bit 12 SD12 Ground GND Ground GND Data Bit 2 SD2 IOCHRDY Data Bit 13 SD13 ALE CS0 CS1 I XL oh a X BR c N o 66 CommPlete Communications Server B POST Messages Appendix B POST Messages Introduction POST Beep During the power on self test POST if the BIOS detects an error it willsound a beep code or display a message
34. digits 1 64 or 0 for auto 0 Country Selection ITU Line Buildout 120 Ohm LED Information Online Model RAS9600 E1 Version 2 00c 1 06 Note that the LED Information line now indicates that the E1 card is online with no faults registered The A prompt is displayed You can select q to quit re provisioning or enter another E1 command 52 CommPlete Communications Server 5 E1 Daughter Card E1 Command Messages The system can display the following El command messages Message Meaning Recovery Message Meaning Recovery Message devices Meaning Recovery E1 Status LEDs El Settings have not been changed Either the EISETUP command parameters were not changed or the E1CFG command was not entered Start over at step 1 of the command example re provision the appropriate menu s and enter the EICFG command to implement the changes to the E1 Daughter Card configuration ERROR Illegal command The command was typed incorrectly or an unsupported command was entered Re check the command syntax and start over at step 1 of the command example Missing device specifier e g 1A or missing The slot number entered in the EISTATUS xy command was incorrect Re check the slot number of the El Daughter Card and start over at step 1 of the command example The RASCard front panel contains fourteen indicators seven for each optional port that show the status of the RASCard s opt
35. e human ear Technologies like aliasing voice signal filtering and non linear sampling are used to overcome problems in performing PCM voice compression The method of non linear sampling used in Europe Mexico and the U K is called A law Similar technology is used at the sending and receiving ends i e analog to digital conversion at one end and then digital to analog conversion at the other end The frequencies around 1000 Hz convey most of the information in a person s voice Several methods of non linear sampling are available including Pulse Code Modula tion PCM Differential PCM DPCM Adaptive DPCM ADPCM CVSD VQC and HCV Each has its own associated data transfer rate cost and quality factors CommPlete Communications Server 5 E1 Daughter Card E1 Frame Formats Framing is the way El equipment formats bits on the El line for encoding digital voice Selecting the method of framing is a major E1 network design issue There are two options for E1 frame formatting e CRC4 16 Frame e FAS 2 Frame E1 Line Coding Line coding is the method the El Daughter Card uses to maintain a sufficient density of ones in the bit stream which is required for clock synchronization HDB3 is the line coding method used for El transmission AMI Alternate Mark Inversion inverts or changes the polarity of successive ones marks to maintain ones density HDB3 High Density Bipolar Order 3 is transparent not confused w
36. elp window press ESC or the F1 key again In Case of Problems The Award BIOS supports an override that loads default CMOS settings should you discover that your RASCard is no longer able to boot after you change Setup You can restart by using the power switch the reset button or by pressing CTRL ALT and DELETE at the same time Only change settings that you thoroughly understand To this end we strongly recommend that you avoid making any changes to the chipset defaults These defaults have been carefully chosen by both Award and your systems manufacturer to provide the absolute maximum performance and reliability Even a seemingly small change to the chipset setup may require you to use the override CommPlete Communications Server 19 RAS96 RASCard User Guide Main Menu 20 When you run the Award BIOS CMOS Setup Utility the main menu appears first on the screen The main menu allows you to select from several setup pages and two exit choices Use the arrow keys to select among the items then press ENTER to go to the selected page Note that a brief description of each highlighted selection appears at the bottom of the screen The main menu includes the following setup categories Standard CMOS Setup This setup page includes all the items in a standard BIOS setup See page 24 BIOS Features Setup This setup page includes all the Award special features See page 27 Chipset Features Setup This setup page inc
37. ephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Ports that are connected to other apparatus are defined as SELV To ensure con formity to EN 41003 ensure that these ports are only connected to the same type on the other apparatus Pre Installation Notes Warning Interconnection directly or by way of other apparatus of ports marked SAFETY WARNING see instructions for use with ports marked or not so marked may produce hazardous conditions on the network Advice should be obtained from a competent engineer before such a connection is made All installation must be done by a qualified service person To reduce emissions be sure to use blanking plates to cover empty slots in the CommPlete chassis Installation Procedure 14 Unpack the RAS96 RASCard assembly from its packaging and save the packaging for possible future use Perform a visual inspection of the RASCard If you are concerned about its condition call Technical Support for instructions The RASCard must be installed in slot 1 5 9 or 13 of the CC9600 chassis or in slot 1 of the CC2400 chassis counting left to right Remove a blan
38. erver Country Selec mii in ni dt dt diee ta diene 44 ET Facility Termination tada rial lata lps eased anaes 45 PEBDeseriptionz en 22822 A a A IO MERE 46 Ryall Alarm a at 46 ET Line Monitoring Jack cti ira lali 46 Test Modes nec tee A ds 46 47Configuration of the El Daughter Card sse 47 Ordering an EVO ceo 2ER t iret d etie i did 47 To Configure the El Daughter Card suene eec an 48 EI Gom a nds 2 us pentru tete itte ter a ettet t bas 49 El Commiand Messages etie RE ua 53 El Status LEDS iii eii er tee Erna RB voted RA mean 53 Functional Description aided tette avt id oer io Cardi aida 54 6 Solving Problems Introductions tete a Ener poetice Troubleshooting The RASGard has fio Video aida 2 2 aan anna abgehen 56 The RASCard does not boot correctly or hangs after the video appears 56 The COMI port does not respond cortectlV mociones 57 The keyboard does not respond to key strokes see 57 nyald time date Or Setups nn nen 22a IR HD e RM lesen 57 Memory Upgrade ninia ias dida aida 58 Disgnostic Tests loniae dci s 59 Calling Technical Supporti nte tl nte Ha toca parete iovis 59 Appendix A Connector Pinout 62 Appendix B POST Messages 67 Appendix C POST Codes sss 70 Appendix D Approved Memory 73 Appendi
39. gment and turn on the RASCard If the RASCard has video now then there is a conflict with one of the device cards Check the configuration of each device card Remove all connectors from the RASCard except the video connector then turn on the RASCard If the RASCard now has video then there is a problem with one of the cables or one of the peripherals Try each cable one at a time to isolate the bad cable or peripheral Try the RASCard in a different segment if CC9600 or CommPlete chassis If this works there is a problem with the segment or chassis previously used If the problem persists contact Multi Tech s Technical Support Department The RASCard does not boot correctly or hangs after the video appears 56 Run the BIOS Setup utility to verify that you have the correct configuration for the system and drives press DEL as system boots Verify that the RASCard and device cards are seated properly in the CC9600 chassis Note Make sure to turn power off before reseating cards Verify that the fan on the CPU heat sink is working The CPU may be overheating CommPlete Communications Server 6 Solving Problems e The hard disk or floppy drive cables are not connected properly or their parameters are not set properly in Setup Verify that enough memory is installed to load the intended applications Verify that the memory SIMMs are seated properly on the RASCard If two or four SIMMs are installed they must be the
40. he E1 Line Monitoring jack is for phone company testing purposes and should only be used by a telco service representative using telco test equipment Test Modes E1 Daughter Card test modes are controlled by the MultiCommManager software refer to the MultiCommManager User Guide for more information 46 CommPlete Communications Server 5 E1 Daughter Card Configuration of the E1 Daughter Card The E1 Daughter Card is configured through the MR9600 Controller Before you configure it you should know how your El line was set up by the telephone company when you ordered it Ordering an E1 Line There are many choices to make when ordering an El line The following list shows options that are supported by the CommPlete Communications Server Factory defaults for the CommPlete Communications Server are marked by a check mark For definitions of the options see the El overview starting on page 40 O Channelized El line with 30 DS 0 channels L El Frame Format M CRC4 16 Frame O FAS 2 Frame O Line Coding O AMI Alternate Mark Inversion M HDB3 High Density Bipolar Order 3 Encoding L FOS Signaling M R2Digital O R2MF CommPlete Communications Server 47 RAS96 RASCard User Guide To Configure the E1 Daughter Card 48 Turn on power to the segment containing the El Card to be configured Log in to the controller as supervisor supervisor and type the command Elstatus 1b 5b 9b or 13b for E1 1 at the A prompt The El Card
41. hich drive to search first for the disk operating system i e DOS Default value is A C GA System will first search for hard disk drive then floppy disk drive A C System will first search for floppy disk drive then hard disk drive Boot Up Floppy Seek During POST BIOS will determine if the floppy disk drive installed is 40 or 80 tracks 360K type is 40 tracks while 760K 1 2M and 1 44M are all 80 tracks Enabled BIOS searches the floppy disk drive to determine if it is 40 or 80 tracks Note that BIOS cannot differentiate the 720K 1 2M and 1 44M drive types as they are all 80 tracks Default Disabled BIOS will not search for the type of floppy disk drive by track number Note that there will not be any warning message if the drive installed is 360K Boot Up NumLock Status This allows you to determine the default state of the numeric keypad By default the system boots up with Num Lock on On Keypad is number keys Off Keypad is arrow keys Boot Up System Speed Selects the default system speed the normal operating speed at power up This category no longer has a function and should be left at the default setting of High High Set the speed to High Default Low Set the speed to Low CommPlete Communications Server 4 BIOS Setup Utility Gate A20 Option This entry allows you to select how the gate A20 is handled The gate A20 is a device used to address memory above 1 MB Initially the gate A20 was handled
42. ime PCI Concurrancy PCI concurrency means that more than one PCI device can be active at a time Enabled Multiple PCI devices can be active Default Disabled Only one PCI device can be active ata time PCI Streaming Data is typically moved to and from memory and between devices in discrete chunks of limited sizes This is because the CPU is being used in the exchange On the PCI bus data can be streamed that is much larger chunks can be moved without the use or intervention of the CPU Enabled Streaming allowed on the PCI bus Default Disabled Streaming off for the PCI bus PCI Bursting The PCI bus supports a mode by which large amounts of data is moved in short intense bursts This item allows you to turn this feature on or off Enabled Bursting allowed on the PCI bus Default Disabled Bursting off for the PCI bus Comm Plete Communications Server 33 RAS96 RASCard User Guide Power Management Setup 34 The Power Management Setup allows you to configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use Power Management This option allows you to select the type or degree of power saving and is directly related to the following modes Doze Mode e Standby Mode e Suspend Mode HDD Power Down There are four selections for Power Management three of which have fixed mode settings Disabled No power management Disables all f
43. ines are shared with J6 There is no secondary IDE controller if you install two hard disk drives you must configure the second one to slave mode by setting its jumper accordingly J27 Floppy Drive This connector can be used to connect a floppy disk to the RASCard e g for software updates Normally it is not used J13 Drive Power This connector can be used to supply standard voltages to a disk drive or CD ROM drive Normally it is not used J4 J7 Bus Connectors These two connectors connect the RASCard to the CommPlete chassis control data E1 and Ethernet busses 8 CommPlete Communications Server 2 RASCard Description J2 Power Connector This connector supplies power and ground to the RASCard External Connectors The RASCard has four connectors that are accessible from the rear of the CommPlete chassis J22 E1 Alarm This RJ 11 jack can be used to connect an external alarm system not supplied by Multi Tech to monitor the online or alarm condition of the E1 link J3 COM1 COM1 a male DB 9 connector is the RASCard s serial port It can be used to connect a dumb terminal to the RASCard for configuration or to connect a pointing device such as a mouse or trackball J35 Video This female DB 15 connector provides video output for a standard VGA or SVGA display monitor J11 Keyboard This female 6 pin mini DIN connector can be used to connect a keyboard to the RASCard Figure 2 External c
44. ional E1 port LED Indicator Color Indication ONLINE Green On indicates that the E1 card is online and no errors are detected Off indicates that the E1 card is offline due to one of the following e RED ALARM Red Onindicates that a loss of E1 signal has been detected Off indicates that the E1 card is detecting an incoming E1 signal YELLOW ALARM Red On indicates that the remote E1 channel bank or network is in red SYNC LOSS transmitting a yellow frame pattern Off indicates that the remote channel bank or network is not trans r yellow alarm Red Onindicates that the E1 card has lost synchronization with the fram boundaries on the receive E1 line Off indicates that the E1 card is synchronized with the receive E1 I BPV VIOLATION Red Onindicates that a received bipolar violation BPV is being detect RAI ALARM TEST MODE Off indicates that no BPV is being detected Red REMOTE ALARM INDICATION On indicates that the E1 card is receiving unframed all 1s indicatin disconnection or attached device failure Off indicates that the attached device is operating correctly Red Onindicates that the E1 card is in one of several possible test mod Off indicates that the E1 card is not in a test mode CommPlete Communications Server 53 RAS96 RASCard User Guide Functional Description The on board Single Chip Transceiver SCT provides the connection to El lines DS 1 long haul or DSX 1 short haul The clock recovery ci
45. ith data It relies on the transmission of both positive and negative pulses It is based on AMI but extends this method by inserting violation codes whenever 4 or more 0s occur consecutively This and similar more complex codes have replaced AMI in modern distribution networks Signaling Options The signaling option defines how the El Daughter Card signals the telco switch when starting seizing the phone line or trunk line R2 Digital e R2 MF R2 MF signaling is used outside the United States mostly in Europe and the Far East A sequence of tones initiated at the central office PTT is exchanged back and forth between the PTT and the subscriber generally at an R2 MF of 4 to 4 5 tones per second Although this tone rate work successfully in most instances some countries require tone exchange rates of up to 8 transactions per second If the central office sends a tone and is not answered fast enough with a return tone the call is terminated The delay introduced by asking the application for each new tone limits the rate of signaling DNIS digits The DNIS Dialed Number Identification Service digits option describes the number of DNIS digits to be received from the CO For example when you dial a number you generally dial seven digits Therefore seven is the number of DNIS digits you would receive from the switch In general this option should be left at the default value of 0 to use automatic mode You need to enter a D
46. k RASCard panel or previous RASCard from that slot Replace the back cover plate with one that has openings for the RASCard Make sure the power switch on the RASCard is off CommPlete Communications Server 3 Installation 5 Supporting the RASCard by the front panel and the bottom edge of the card place it into the open slot Make sure the edges of the RASCard card mate properly with the metal guides in the CommPlete chassis 6 Slide the RASCard into the CommPlete chassis until you feel the RASCard s connectors mate with the chassis s bus connectors 7 Tighten the RASCard s retaining screws 8 Ifthe RASCard has an El daughter card installed connect the daughter card to the El line Note Any cable connected to the RASCard should be shielded to reduce interference 9 Connect a monitor to the video connector and a keyboard to the keyboard connector 10 Turn on the PS9600 power supplies if they are off 11 Turnon the RASCard by pressing the switch on the front panel 12 Run the BIOS Setup Utility to check the configuration see Chapter 4 Note A self test runs each time the CommPlete Communications Server is turned on Refer to the MultiCommManager User Guide for more details about the power on self test CommPlete Communications Server 15 4 BIOS Setup Utility CommPlete Communications Server 17 RAS96 RASCard User Guide Introduction This chapter describes the Award Setup utility which is built into
47. length and press ENTER The password that you type now will clear any previously entered password from CMOS memory You will be asked to confirm the password Type the password again and press ENTER You may also press ESC to abort the selection and not enter a password To disable a password just press ENTER when you are prompted to enter the password A message will confirm that the password will be disabled Once the password is disabled the system will boot and you can enter Setup freely PASSWORD DISABLED When a password has been enabled you will be prompted to enter it every time you try to enter Setup This prevents an unauthorized person from changing any part of your system configuration Additionally when a password is enabled you can also require the BIOS to request a password every time your system is booted to prevent unauthorized use of the RASCard You determine when the password is required by the Security option in the BIOS Features Setup menu If the Security option is set to System the password will be required both at boot and at entry to Setup If set to Setup prompting only occurs when trying to enter Setup CommPlete Communications Server 39 5 E1 Daughter Cards Comm Plete Communications Server 39 RAS96 RASCard User Guide Introduction The E1 Daughter Card mounts on the RAS96 RASCard to provide an El interface for up to two MT5634HD16 sixteen modem cards This chapter documents the operating characte
48. ludes all chipset special features See page 31 Power Management Setup This setup page supports Green PC power management standards See page 34 CommPlete Communications Server 4 BIOS Setup Utility PCI Configuration Setup This setup page allows you to set up your computer for efficient energy levels See page 37 Password Setting Change set or disable the password The password allows you to limit access to the system and the Setup Utility or just to the Setup Utility See page 39 Load BIOS Defaults The BIOS defaults have been set by the manufacturer They provide settings that provide the minimum requirements for your system to operate CommpPlete Communications Server 21 RAS96 RASCard User Guide Load Setup Defaults The chipset defaults are optimized settings for regular use IDE HDD Auto Detection Automatically detects and configures hard disk parameters The Award BIOS includes this ability in case you are uncertain of your hard disk s parameters See also Standard CMOS Setup 22 CommPlete Communications Server 4 BIOS Setup Utility Save and Exit Setup Save changes to CMOS and exit Setup Exit Without Saving Abandon all CMOS changes and exit Setup CommPlete Communications Server 23 RAS96 RASCard User Guide Standard CMOS Setup 24 The items in the Standard CMOS Setup menu are divided into several categories Use the arrow keys to highlight the item you want to ch
49. mPlete Communications Server 63 RAS96 RASCard User Guide 64 34 Pin Floppy Disk Drive Connector J27 This connector provides signal and data connection between the floppy drive and the RASCard Ground Ground 25 Ground RPM RWC Drive Select 1 26 TrackO Ground Ground 27 Ground Not Used Motor Enable 2 28 Write Protect Ground Ground Ground Not Used Direction Stepper Read Data Motor Ground Ground Ground Index Step Pulse Select Head Ground Ground Ground Motor Enable 1 Write Data DCHNG Ground Ground Drive Select 2 Write Enable Drive Power Connector J13 This connector supplies power and ground for an optional disk drive or CD ROM drive o 0 u n d gt z d Figure A 5 Drive power connector Pin Description 12 VDC Ground Ground 5 VDC CommPlete Communications Server A Connector Pinouts Hard Disk Connector J6 This connector supplies IDE data and signals and power and ground for the RASCard s on board hard disk drive z 44 l al Figure A 6 IDE connector Pin Description Pin Description Pin Description Reset Data Bit 14 SD14 IRQ14 Ground GND Data Bit 0 SDO 10CS16 Data Bit 7 SD7 Data Bit 15 SD15 Address Bit 1 SA1 Data Bit 8 SD8 Ground GND NC Data Bit 6 SD6 NC Address Bit 0 SAO Data Bit 9 SD9 NC Address Bit 2 SA2 1 Data Bit 5 SD5 Ground GND Chip Select 0 CS0 Data Bit 10 SD10 I O Write IOW Chip Select 1 Data Bit 4 SD4 Groun
50. ndicated by one or more bits of signaling status sent repetitively and associated with that specific circuit bps Bits per second the serial digital stream s data rate e g 2 048M bps equals 2 048 000 bits per second BPV Bipolar Violation two pulses of the same polarity in a row CEPT Conference on European Posts and Telecommunications a body that sets telecommunications service and interface policies CFA Carrier Failure Alarm detection of a red local or yellow remote alarm CO Central office the telephone company switch the other end of a local loop from the CP CP Customer premises user or customer related operations as opposed to telephone company related operations CPE Customer premises equipment user s communications equipment as opposed to telephone company related equipment CSU A communications device that terminates the local loop and provides a digital interface to the E1 line DNIS digits Dialed Number Identification Service DNIS is a feature of R2MF El lines that provides the number the caller dialed to reach the attached computer telephony system manual or automatic DS 0 Digital Signal level 0 the 64K bps worldwide standard speed for PCM digitized voice channels DS 1 Digital Signal level 1 the standard speed for PCM digitized voice channels 1 544M bps in North America 2 048M bps in ITU standards DS 2 Digital Signal level 2 the standard speed of four E1s used in J
51. o the ISA bus and is not available to any PCT slot PCI IRQ Activated by This item sets the method by which the PCI bus recognizes that an IRQ service is being requested by a device Under all circumstances you should retain the default configuration unless advised otherwise by Multi Tech Choices are Level default and Edge PCI IDE IRQ Map to This allows you to configure your system to the type of IDE disk controller in use By default Setup assumes that your controller is an ISA Industry Standard Architecture device rather than a PCI controller If you have equipped your system with a PCI controller changing this allows you to specify which slot has the controller and which PCI interrupt A B C or D is associated with the connected hard disks Remember that this setting refers to the hard disk drive itself rather than individual partitions Since each IDE controller supports two separate hard disks you can select the INT for each Again you will note that the primary has a lower interrupt than the secondary as described in Slot x Using INT above Selecting PCI AUTO allows the system to automatically determine how your IDE disk system is configured CommPlete Communications Server 4 BIOS Setup Utility Password Setting When you select this item the following message will appear at the center of the screen to assist you in creating a password ENTER PASSWORD Type the password up to eight characters in
52. of carrier failure indicating a remote alarm condition El service provides a two way digital telecommunications connection at 2 048M bps The local PTT a country s national Postal Telephone and Telegraph agency provides the entire circuit within a country and interconnects with one or more other circuits for international network connections E1 s higher equipment and leased line costs are more than offset by its inherent advantages reduced phone bills payback in months increased control of the network improved reliability quick and cheap change implementation vastly increased speed and improved voice quality due to the nature of digital vs analog lines The CEPT El speed of 2 048M bps is derived from 30 channels at 64K bps each plus 8K bps for synchronization To be transmitted effectively the normally incompatible voice and data must be mixed for compatibility When digitizing the analog voice signal there is a question of the number of bits that can be transmitted economically and how to best represent the smooth variation in loudness Best typically implies maximum voice quality but there can also be tradeoffs for cost circuit availability bandwidth and reliability The current world wide standard for digital voice is PCM Pulse Coded Modulation A codec coder decoder selects the value closest to the true analog signal minimizing the distortion and making the voice transmission acceptable to th
53. on is enabled will initialize from C8000h to F7FFFh Initialize time value in 40h BIOS area Set up virus protect according to Setup Set system speed for boot Set NumLock status according to Setup Set low stack boot via INE19h If interrupt occurs in protected mode If unmasked NMI occurs display Press F1 to disable NMI F2 reboot E1 page 1 E2 page 2 etc CommPlete Communications Server D Approved Memory Appendix D Approved Memory The following memory SIMMs have been tested with the RAS96 and are known to work with it This is not to imply that other SIMMs may not work as well with the RAS96 only that they have not been tested with it Capacity Speed Type Manufacturer Part Number Usable MB Mitsubishi MH1M32BNYJ 6 Mitsubishi MH1M32BNYJ 7 Mitsubishi MH1M36BNYJ 7 Mitsubishi MH2M325CNYJ 6 Mitsubishi MH2M32CNYJ 6 Mitsubishi MH2M32CNYJ 7 Mitsubishi MH2M325BNXJ 6 Mitsubishi MH2M325BNXJ 7 Mitsubishi MH2M36BNYJ 7 Mitsubishi MH4M32BNYJ 7 Mitsubishi MH4M36BNYJ 7 Mitsubishi MH8M32BNJ 7 Mitsubishi MH8M36BNJ 7 LGS GM71C18160BJ6 LGS GM71C17403BJ6 Toshiba TC5118160BJ 60 PNY 36200070 18G PNY 38541000 Comm Plete Communications Server 73 RAS96 RASCard User Guide 74 Appendix E Regulatory Information Ce EMC Safety and Terminal Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives Council Directive 89 336 EEC of 3 May 1989 on the
54. onnectors CommPlete Communications Server 9 RAS96 RASCard User Guide Front Panel LED Indicators 10 Ethernet Status LEDs The RASCard front panel contains three indicators that show the status of the RASCard s Ethernet port LED Indicator Color XMT Transmit Green On during Ethernet transmit Indication RCV Receive Green On during Ethernet receive LINK Link Integrity Yellow On during a good link E1 Status LEDs The RASCard front panel contains seven indicators that show the status of the RASCard s optional E1 port LED Indicator Color ONLINE Green RED ALARM Red YELLOW Red ALARM SYNC LOSS Red BPV VIOLATION Red Indication On indicates that the E1 card is online and no errors are detected Off indicates that the E1 card is offline due to one of the following errors On indicates that a loss of E1 signal has been detected Off indicates that the E1 card is detecting an incoming E1 signal On indicates that the remote E1 channel bank or network is in red alarm and transmitting a yellow frame pattern Off indicates that the remote channel bank or network is not transmitting a yellow alarm On indicates that the E1 card has lost synchronization with the receive E1 line Off indicates that the E1 card is synchronized with the receive E1 line On indicates that a received bipolar violation BPV is being detected Off indicates that no BPV is being detected
55. our modes Default Min Power Minimum power management Doze Mode 1 hour Standby Mode Saving 1 hour Suspend Mode 1 hour and HDD Power Down 15 minutes Max Power Maximum power management only available for SL CPUs Doze Saving Mode 1 minute Standby Mode 1 minute Suspend Mode 1 minute and HDD Power Down 1 minute User Define Allows you to set each mode individually Each mode can be disabled When not disabled each mode can be set from 1 minute CommPlete Communications Server 4 BIOS Setup Utility through 1 hour except for HDD Power Down which can be set from 1 minute through 15 minutes PM Control by APM When this item is enabled Advanced Power Management device will keep the system time updated when the computer enters suspend mode activated by the BIOS power management If Max Power Saving is not enabled this will be preset to No Yes APM enabled No APM disabled Video Off Method This determines the manner in which the monitor is blanked V H SYNC Blank The system turns off the vertical and horizontal synchronization ports and writes blanks to the video buffer Blank Screen The system only writes blanks to the video buffer Use for monitors that do not have a power management feature Doze Mode When enabled and after the set time of system inactivity the CPU clock runs at a slower speed while all other devices still operate at full speed This mode can be disabled or set from 1 min
56. owing table In Figure 1 the jumpers are shown configured for a 166 MHz Pentium Warning The RASCard supports only the following Intel Pentium CPUs Do not replace the original CPU with a Pentium Pro MMX AMD or Cyrix CPU miren as ats fare fare wwe ouou n n wwe n oul e wwe wenn mw Joule n n CommPlete Communications Server 7 RAS96 RASCard User Guide Internal Connectors The RASCard has several internal connectors which are described from front to back J20 CPU Fan This is the 5 VDC power connector for the CPU s cooling fan J12 Power Switch This is the connector for the power switch J8 Speaker This connector can be used to connect a speaker to the RASCard However it is normally not used when more than one RASCard is installed in the CommPlete chassis J1 J10 E1 Card This connector provides power ground and data connections for the optional E1 daughter card It is not used on a RASCard with a PRI card J6 Internal Hard Disk Drive This IDE connector provides control and data signals power and ground for the RASCard s 2 5 inch hard disk drive The control and data lines are shared with J21 Therefore if you connect a second hard disk drive or an IDE CD ROM drive to J21 you must configure it to slave mode by setting its jumper accordingly J21 IDE Drive This connector can be used to connect a second IDE hard disk drive or a CD ROM drive to the RASCard The IDE control and data l
57. own special components It is strongly recommended that only experienced users should make any changes to the default settings Slot x Using INT Some PCI devices use interrupts to signal that they need to use the PCI bus Some devices notably most graphics adapters may not need an interrupt service at all Each PCI slot is capable of activating up to four interrupts INT A INT B INT C and INT D INT A Assign ifthe device in the slot requires one interrupt service INT B Assign only if the device in the slot requires two interrupt services rather than just one INT C Assign only if the device in the slot requires three interrupt services INT D Assign only if the device in the slot requires four interrupt services AUTO Allows the PCI controller to automatically allocate the interrupts Default 1st 2nd 3rd 4th Available IRQ An INT is an interrupt request that is signaled to and handled by the PCI bus However since the operating system usually has the final responsibility for handling I O an INT can be mapped to an IRQ if the device occupying a given slot requires an IRQ service By default IRQs 9 and 10 are mapped to PCI devices but any unused IRQ can be used Comm Plete Communications Server 37 RAS96 RASCard User Guide 38 You can select which INT is associated with each PCI slot and which conventional IRO is associated with one of the two available INT s A setting of NA means the IRQ has been assigned t
58. ple of using the EISTATUS E1SETUP and E1CFG commands to correct an El problem is provided below Note that you can use the hyphen key to back up to change a selection or use the Q key to quit at any time A elstatus 9b El Card Status Channel Polling Interval Sec 20 Error Threshold 10 Disconnect Timeout sec 11 Framing Format CRC4 Line Coding Alternate Mark Inversion AMI Signal Options R2 MF DNIS digits 1 64 or 0 for auto 0 Country Selection ITU Line Buildout 120 Ohm LED Information Red Alarm Sync Loss Model RAS9600 E1 Version 2 00c 1 06 Comm Plete Communications Server 49 RAS96 RASCard User Guide 2 Enter the EISETUP command to change the configuration information At the A prompt type Elsetup xy and hit Enter xy is the CC9600 slot number For example type Elsetup 9b to re provision the E1 1 card A elsetup 9b Use Settings from 1 Use Active Settings pre configured card 2 User System Defaults new card 3 Use Stored Settings swapping cards Enter Selection q uit lt l gt 1 Getting El Card Info Channel Polling Interval Sec 20 Error Threshold 10 Disconnect Timeout sec 11 Framing Format CRC4 Line Coding Alternate Mark Inversion AMI Signal Options R2 MF DNIS digits 1 64 or 0 for auto 0 Country Selection ITU Line Buildout 120 Ohm ODAIHDURWNHE Enter Selection previous q uit d one 1 A elsetup 9b Use settings from 1
59. r Although secondary monitors are supported you do not have to select the type in Setup EGA VGA Enhanced Graphics Adapter Video Graphics Array For EGA VGA SEGA SVGA or PGA monitor adapters default CGA 40 Color Graphics Adapter power up in 40 column mode CGA 80 Color Graphics Adapter power up in 80 column mode MONO Monochrome adapter includes high resolution monochrome adapters CommPlete Communications Server 25 RAS96 RASCard User Guide Halt On The category determines whether the computer will stop if an error is detected during power up All errors No errors All But Keyboard All But Diskette All But Disk Key Memory Whenever the BIOS detects a non fatal error the system will be stopped and you will be prompted The system boot will not be stopped for any error that may be detected The system boot will not stop for a keyboard error it will stop for all other errors The system boot will not stop for a disk error it will stop for all other errors The system boot will not stop for a keyboard or disk error it will stop for all other errors Default The category is display only Values are determined by the BIOS power on self test POST Base Memory Extended Memory Expanded Memory Other Memory 26 The POST determines the amount of base or conventional memory installed in the system The value of the base memory is typically 640K for systems with 640K or
60. rcuitry automatically adjusts to El lines from 0 feet to over 6000 feet in length The framer locates the frame and multiframe boundaries and monitors the data stream for alarms 54 CommPlete Communications Server 6 Solving Problems CommPlete Communications Server 55 RAS96 RASCard User Guide Introduction This chapter describes steps you can take in the event of a RASCard failure As with any microcomputer product start with simple hardware and software tests and work toward more complex tests or operating system application software tests Be sure to check the cable connections to the RASCard Also check the Setup utility configuration settings for your particular site Chapter 4 Troubleshooting The following troubleshooting procedures address typical problems and recommend some basic solutions If a problem arises while you are in an application refer to the software documentation The RASCard has no video Verify that the monitor is plugged in and turned on and that video cable is connected to the video connector on the RASCard Verify that the RASCard is turned on Verify that system power is on Verify that the RASCard is seated properly in its slot Note Make sure to turn power off before reseating cards Verify that the memory SIMMs are seated properly on the RASCard If two or four SIMMs are installed they must be the same brand size and speed Fill Bank 1 first Remove any other device cards from the se
61. ristics of the E1 card 32 Pin Header J3 RJ 48 E1 Line Jack J1 E1 Line Monitoring Bantam Jack J2 we p 32 Pin Header J4 Figure 4 E1 Daughter Card Specifications The E1 Daughter Card was designed to meet the following specifications e Frames to CRC4 or FAS Q 400 formats 5V supply low power CMOS Flash upgradeable 128Kx8 FEPROM e AMI or HDB3 line coding E1 Overview 40 This section provides introductory E1 information including a short glossary of terms and acronyms and general information on El voice and data transmission concepts and El frame format line coding and signaling If you are familiar with El installations you may want to skip to the section on E1 Daughter Card configuration and control page 47 If you are somewhat familiar with E1 in general you may want to briefly review this section before proceeding to configuration and control If you are unfamiliar with E1 you can use this section by itself or with an off the shelf E1 networking book video tutorial or off site training class CommPlete Communications Server 5 E1 Daughter Card E1 Glossary RAI Remote Alarm Indication a field of all ones 1 used as a keep alive signal AMI Alternate Mark Inversion a type of line coding for El spans HDB3 High Density Bipolar Order 3 Encoding CAS Channel Associated Signaling A form of circuit state signaling in which the circuit state is i
62. t initialize mouse install interrupt vectors Set Up Cache Controller Initialize cache controller Reserved Chipset Initialization Initialize Floppy Drive Controller Program chipset registers with Setup values Display virus protect disable or enable Initialize floppy disk drive controller and any floppy drives Initialize Hard Disk and Initialize hard disk controller and any hard disks Controller Comm Plete Communications Server 71 72 Code 43 44 45 46 4D 4E 4F 50 51 52 53 60 61 62 63 BO B1 E1 EF FF Name Detect and Initialize Serial and Parallel Ports Reserved Detect and Initialize Math Coprocessor Reserved Manufacturing POST Loop or Display Messages Security Check Write CMOS Pre Boot Enable Initialize Option ROMs Initialize Time Value Setup Virus Protect Set Boot Speed Setup NumLock Boot Attempt Spurious Unclaimed NMI Setup Pages Boot RAS96 RASCard User Guide Description Initialize any serial and parallel ports also game port Initialize math coprocessor Reboot if Manufacturing POST Loop pin is set Otherwise display any messages i e any non fatal errors that were detected during POST and enter Setup Ask password security optional Write all CMOS values back to RAM and clear screen Enable parity checker Enable NMI Enable cache before boot Initialize any option ROMs present from C8000h to EFFFFh Note When FSCAN opti
63. tacts of the sockets use your fingers to bend the SIMM upright until it is held in place by the metal tabs 7 Follow the same process for the second SIMM in Bank 1 8 Select the memory SIMMs for Bank 2 and follow the same procedure as in Step 6 Note The front bracket of the RASCard may have to be removed to install SIMM 2 of Bank 2 When finished replace the bracket 9 Install the RASCard into the proper segment on the CommPlete and reconnect all cables 10 Power up the segment and verify that the memory count displayed is correct 11 Ifthe RASCard does not see the proper amount of memory verify that the SIMMs are seated properly and call Multi Tech s Technical Support Department If you wish to upgrade the memory and use the two SIMMs that came with the RASCard you have three options a Replace two 8 MB SIMMs in Bank 1 with two 4 MB SIMMs and add two 8 MB SIMMs to Bank 2 for 24 MB total b Keep the 8 MB SIMMs in Bank 1 and add two 8 MB SIMMs to Bank 2 for 32 MB total c Keep two 8 MB SIMMs in Bank 1 and add two 16 MB SIMMs to Bank 2 for 48 MB total Diagnostic Tests The RASCard operates like a stand alone PC so it can run almost any off the shelf diagnostic program These programs are available at any software reseller and can quickly help isolate component failures or adapter conflicts Calling Technical Support For immediate help in finding and fixing RASCard problems record the error condition and call Multi
64. the RASCard s BIOS The Setup utility allows users to modify the basic system configuration This special information is then stored in battery backed CMOS RAM that retains the setup information when the power is turned off The Award BIOS installed in your computer system s read only memory ROM is a custom version of the standard Award BIOS This means that it supports Intel Pentium processors in a standard ISA PCI input output system The BIOS provides critical low level support for standard devices such as disk drives and serial and parallel ports The Award BIOS has been customized by adding special support for fine tuning the 430FX Triton chipset that controls the system Starting Setup 18 When you turn on the RASCard the BIOS reads the system information contained in the CMOS and begins the process of checking out and configuring the system When it finishes the BIOS looks for an operating system on the hard disk then launches and turns control over to the operating system To run Setup press the DELETE key when the following message appears during the power on self test POST TO ENTER SETUP BEFORE BOOT PRESS DEL KEY If the message disappears before you respond and you still wish to enter Setup restart the system to try again by turning it off and on or pressing the recessed reset button on the front panel If you do not press the key at the correct time and the system does not boot an error message will be displa
65. tiExpress MultiExpress Fax MultiModem MultiModemZDX MultiCommManager and the Multi Tech logo are trademarks of Multi Tech Systems Inc AMD is a trademark of Advanced Micro Devices Inc Award is a trademark of Award Software International Inc Cyrix is a trademark of Cyrix Corp Pentium is a trademark of Intel Corp Other trademarks and trade names mentioned in this publication belong to their respective owners Multi Tech Systems Inc 2205 Woodale Drive Mounds View Minnesota 55112 763 785 3500 Fax 763 785 9874 Technical Support 763 717 5863 Internet Address http www multitech com Important Safety Instructions Caution Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions The RAS96 RASCard circuit board includes a battery that maintains the RASCard s setup information when it is turned off or disconnected from power The battery can maintain the setup information for approximately 10 years with no external power and longer when the RASCard is turned on and operating normally This battery is soldered onto the circuit board and cannot be replaced by the user Note There is a possibility of excessive battery drain if the RASCard is set on a metal table or stored in an anti static bag If for some reason the RASCard s battery should fail please contact Multi Te
66. ute through 1 hour Configurable only when User Defined Power Management has been selected Standby Mode When enabled and after the set time of system inactivity the fixed disk drive and the video are shut off while all other devices still operate at full speed This mode can be disabled or set from 1 minute through 1 hour Configurable only when User Defined Power Management has been selected Suspend Mode When enabled and after the set time of system inactivity all devices except the CPU are shut off This mode can be disabled or set from 1 minute through 1 hour Configurable only when User Defined Power Management has been selected HDD Power Down When enabled and after the set time of system inactivity the hard disk drive is powered down while all other devices remain active This mode can be disabled or set from 1 minute through 15 minutes Configurable only when User Defined Power Management has been selected Comm Plete Communications Server 35 RAS96 RASCard User Guide Power Down Activities Power Down Activities events are I O events whose occurrence can prevent the system from entering a power saving mode or can awaken the system from such a mode In effect the system remains alert for anything that occurs to a device that is configured as ON even when the system is in a power down mode COM Ports Accessed When set to ON default any event occurring at a COM serial port awakens a system that has been powered
67. x E Regulatory Information 73 CommPlete Communications Server v 1 Introduction CommPlete Communications Server 1 RAS96 RASCard User Guide Introduction This manual describes the field installation and configuration of a Multi Tech RAS96 series RASCard into aCommPlete Communications Server It also describes the optional E1 daughter card which is required for use with MT5634HD16 modem cards The RASCard is a single board Pentium computer that serves as a remote access server RAS for the CommPlete Communications Server system Up to four RASCards one per segment can be installed in one CommPlete Communications Server Each RASCard has PCI ISA bus architecture a 100 133 166 or 200 MHz Intel Pentium processor up to 128 megabytes MB of fast page mode or EDO RAM a 512K L2 cache 1 MB of on board video RAM floppy disk and IDE hard disk controllers a watchdog timer for an automatic reset and an 800 MB 1 2 GB 1 6 GB or 2 1 GB on board hard disk One optional E1 daughter card provides an El interface for up to two MT5634HD16 sixteen modem cards Each RASCard comes with MS DOS and RASExpress remote access server management software pre installed on the hard disk For software operating instructions refer to the applicable software manual that was shipped with your software Manual Organization Chapter 1 Introduction This chapter introduces the RAS96 gives its technical specifications
68. yed and you will be asked to PRESS F1 TO CONTINUE OR DEL TO ENTER SETUP CommPlete Communications Server Using Setup Getting Help 4 BIOS Setup Utility In general use the arrow keys to highlight items press ENTER to select use the PAGE UP and PAGE DOWN keys to change entries press Fl for help and press ESC to quit The following table lists the keys that can be used to navigate the Setup utility Up arrow Move to previous item Down arrow Move to next item Left arrow Move to the item on the left Right arrow Move to the item on the right Esc key Main Menu Quit without saving changes Submenu Exit current page and return to Main Menu Page Up key Increase the numeric value or make changes Page Down key Decrease the numeric value or make changes key Increase the numeric value or make changes key Decrease the numeric value or make changes F1 key General help F2 Shift F2 Change color from a total of 16 colors Press F2 to select the next color SHIFT F2 to select the previous color F4 key Reserved F5 key Restore the previous CMOS value from CMOS F6 key Load the default CMOS value from BIOS default table F7 key Load the default F8 key Reserved F9 key Reserved F10 key Save all the CMOS changes only for Main Menu For help in making a selection press F1 A small help window opens that describes the appropriate keys to use and the possible selections for the highlighted item To exit the H

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