Multi-Tech Systems Modem MTCBA-C User's Manual
Contents
1. Phone Numbers for the Wireless Modem e Every wireless modem will have its own unique phone number e The phone number will be given to you by your wireless service provider Wireless provider implementations may vary Examples of Useful AT Commands A Note About HyperTerminal In order to verify signal strength and roaming status you must use a terminal application such as HyperTerminal To open this program in Windows XP or Windows 2003 go to Start gt All Programs gt Accessories gt Communications gt HyperTerminal Other Windows operating systems have similar paths to HyperTerminal See your system s online Help if you cannot find it A Note About AT Commands CDMA commands is included on the MultiModem CD and on the Multi Tech Web site The following two commands let you query signal strength and roaming status Verifying Signal Strength Using HyperTerminal type AT CSQ The modem responds with the received signal strength rssi and bit error rate ber BER values are always 99 RSSI ranges are from 0 to 31 Signal Strength Verification RSSI 10 31 Sufficient 0 9 Weak or Insufficient 99 No signal Note Modems provisioned for the Sprint network have a different range of values for signal strength See the AT Command guide for details Checking Network Registration and Roaming Status In this procedure you will verify that the Wireless MultiModem has been registered on the wireless network Using Hy2. Step 2 Hook up the Antenna Serial Cable and Power Antenna Connect a suitable antenna to the SMA connector see antenna specifications on page 9 Antenna Connector SMA type Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 12 Chapter 2 Activation and Installation Serial Cable Connect both sides of the serial and control cable 15 pin Sub D connector on the modem side Serial amp Control Connector J To Serial Port of PC Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 13 Chapter 2 Activation and Installation Power Plug the power supply cable into the modem Power Cable 4 Fuse e TL hitii Recommended Replacement Fuses 1 Manufacture Littelfuse Part Number 313 02 5 2 Manufacture Sun Fuse Part Number 6S FA Connect power AC or DC i In Line Fuse AC adaptor Int l red wire is positive i Connect serial cable between modem amp PC AC adaptor N Amer only For two piece transformer power supply International e Connect the AC cord receptacle into the transformer block e Connect the AC cord plug into the mains power outlet For one piece transformer power supply North America e Connect between the MultiModem power receptacle and the mains power outlet For optional direct DC powering e Connect the direct DC power supply c
3. Establishing a Circuit Switched Data CSD Connection A Circuit Switched Data Connection makes the wireless modem work like a regular analog modem You must have CSD service in order to make a CSD call Establish a Connection Using HyperTerminal or a terminal application you can establish a CSD connection by entering the following command ATD lt phone number gt Notes e The phone number you are calling is entered between the displayed brackets Do not type additional brackets For example type only ATD 8585551212 8285551212 is typed between the brackets e This command tells the modem to inform the wireless network that you are initiating a CSD modem call If you are dialing to another modem the remote modem should answer and a connection between the two modems will be established If you include a semi colon at the end of the dialing string the modem will instead initiate a Voice call to the phone number dialed Disconnect Type Wait about two seconds to see an OK response Then type ATH Note is the escape sequence and ATH is the Hang up command Answering a Circuit Switched Data CSD Connection A Circuit Switched Data Connection makes the wireless modem work like a regular analog modem You must have CSD service in order to answer a CSD call Establish A Connection Using HyperTerminal or a terminal application enter the following command AT CICB 0 lt cr gt This sets the modem to answer in data mode Then call
4. e We have a Y cable that splits out to a RJ9 connector that can be used to plug into the receiver of a handset e Verizon modems currently do not support voice Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 25 Chapter 4 Troubleshooting and Frequently Asked Questions When try to make a data call using ATD lt number gt get a NO CARRIER response Check AT CEER for NO CARRIER reason and look it up in Reference Guide Check the number that you are dialing Make sure you have CSD service Check registration and signal to make sure modem is registered and getting good signal CREG CSQ Make sure you went through the activation procedures correctly How do I make a CSD dial up connection in Windows to my ISP e Create a dial up connection to the ISP s access and use the correct password and username e You must have CSD service Does this modem support High Speed Circuit Switched Data HSCSD e No our CDMA modems do not support HSCSD The modem will not answer e Set the modem to autoanswer with ATSO 1 and AT amp W to store the setting e Send ATA to the modem once the RING is indicated on the terminal screen e You may need to set the modem to ignore DTR AT amp DO if your system doesn t provide DTR The modem answers but does nothing e Modem is answering in voice mode e Voice Need a voice cable such as our Y cable e Data Make sure you se
5. Internet at the following addresses Mail SupplyNet Inc 614 Corporate Way Valley Cottage NY 10989 Phone 800 826 0279 Fax 914 267 2420 Email info thesupplynet com Internet http Awww thesupplynet com Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 30 Appendix B WEEE Statement Appendix B Waste Electrical and Electronic Equipment WEEE Statement July 2005 The WEEE directive places an obligation on EU based manufacturers distributors retailers and importers to take back electronics products at the end of their useful life A sister Directive ROHS Restriction of Hazardous Substances complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase The WEEE Directive covers all Multi Tech products imported into the EU as of August 13 2005 EU based manufacturers distributors retailers and importers are obliged to finance the costs of recovery from municipal collection points reuse and recycling of specified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union The symbol shown below is on the product or on its packaging which indicates that this product must not be disposed of with other waste Instead it is the user s responsibility to dispose of their waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic eq
6. Kane d b n e k RA 12 Step 2 Hook up the Antenna Serial Cable and POWer E ELEEEEEEEEEEEkEk Ek kk kk ke kk kk Aka kr KAKA KA KA KA AA 12 Step 3 Optional Attach the Modem to a Flat Surface iki 4 i5 4 4i28i22 2 2 kira n n naval l nay Eku e bin da xak ke adan e 15 Step 4 Install ihe Modern Dr V r scccrsceernceet eit e e Ra are eA d k a eae ee ard bi wida n b 16 Chapter 3 Using Your Wireless MO A ii mcsiin uk ks lkkalkslka k kkk kek kk K k sk ke kaw kake ka ek kl HAWA n Ran kak R HER A AR WA RAA k nERA KA KA KUREK 17 Phone Numbers forthe Wireless MOC GIN sy iii 4 45 4y5y 4554 Layaakn benn E s ya nan eya d d n yet den abad d n V Je n O A n b K RA hU R GAR 17 Examples ot Usetull AT C mmMmandS siririna 544440135205852 E ae V n dek an sik ii eo 17 MERIT YING Signal Strength senatari e V etek W elite E Berya da ae ec ant b Ta M e eb N n 17 Checking Network Registration and Roaming SI amp NS ic iy Hs c larloll k lek ba chy k han o ela n eb ka kb h b bA 17 Checking the Modems Identity gt 45i45 5i2x 5 barana l l ele a ud E dh E elb yad b E b ro kn be 17 Establishing a Voice Call ccs cs ss un c uc satcesccenaeia said teadenss k E j k Z kilk da3 yen ara kedi e ben ka e nek EE n d ek kede eee eae 18 Establishing a Circuit Switched D
7. Product BI Sel DIJ YA g EEEE EENE Ea SEE Ea ETEN 4 PAU NS E E A r A E E E E T 4 PD PNG AO OVESEN sroin a a EE E a E 5 Applicaton Types rae A E EE E A 5 Benetits Features in APPICANONS kireno eena E E N este eee ae 6 SEE sauna J a r E E E A E A E A E E E T 7 General N Aa ais eee ce E 7 nal nc ja N TS Sy Nrt rro ewevYJJJ rhrmo aammmawm 7 Safety Instructions for Hazardous LOGaliO Sk k kc lali kk saya l ll dk llanl yk l kdan anak naden k ane d n h n dek kude ded 4 di 7 Md e SS Ej VE EY DA a YN et eet R DRA RAM oe Pere ne oe ere KENAN A N ED DN e e es N ere Z Maintenance gi Your Modei isens ar E AE EEEE Aa topabtordestacgeaseansergae 8 YoUr IRESDONSIOINY orraa eiaa a a aa ea aaa Na NAN NN aA 8 PACKAGE ol lle ll Sr cend dea akar e E A A E T NENS 8 SPECICATION P N N a A E E rrr 9 FUMGHONS 9P A Aee SS P E E E E E E T A 9 S eeaeee lene co ee e E E E A E E E A 9 ea ae IF OS eS E ol E E imara A E A E E AE S E O EE tr errr es 10 Interfaces HE E EEE A E AEAEE E PEE E T T YN E r EE Cee T E RS23215 PN Connector PINOUT reei E A 11 Ar Command Informatore a e E a ke M We b q did W n e al Chapter 2 Activation and Install ation i i xi ii5i kii ix kk kaka kk keka k k l k n cases kak ken k n kek HA HN k k SEA E k RA WA R WE A ESRA is 12 Step 1 Activate Your Wireless ACCOUNT x i i 33ci014k4i5 4045540iay 42 5ekr d k d k n SO hedd p k yak d nan Eae j
8. drivers To load the MultiModem wireless modem s driver on your PC select the Control Panel s Phone and Modem Options option During this installation you will be required to browse the MultiModem CD to load the modem s INF file This file is located at the root directory on the MultiModem CD 1 Go to Start and then click on Control Panel 2 Inthe Control Panel double click on Phone and Modem Options When the Phone and Modem Options screen appears click on the tab labeled Modems 3 Click Add to add a new modem On the Install New Modem screen click Don t detect my modem will select it from a list Then click Next gt On the next screen click the Have Disk button to browse for the driver file on the MultiModem CD Make sure that the Multi Tech system CD is inserted into your CD ROM then click Browse Browse to the root directory of your CD ROM drive and then click Open The Install From Disk screen should now show the directory of your CD ROM Click OK On this next screen scroll down the list of modems and select the model that is applicable to your modem Once you have selected your model click Next gt 10 You will now have to choose the com port to which the Multi Tech modem is connected If you know exactly which port your modem is on click on that port otherwise choose COM1 most common Click Next gt 11 You will now be prompted with a screen that states that the Multi Tech driver has not passed the
9. into the modem by dialing the number provided by your carrier Answer a Call When you see the RING responses on the terminal screen enter ATA lt cr gt to answer the call Set Auto Answer Enter ATSO x This sets the modem to auto answer The call will be answered after the number of rings entered x stand for the number rings Then call into the modem by dialing the number provided to you by the carrier Disconnect Type Wait about two seconds to see an OK response Then type ATH Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 18 Chapter 3 Using Your Wireless Modem Using Short Message Services SMS Send a Short Message to a Specified Number Type AT CMGS 8585551212 lt press Enter gt Then type your message Please call me soon lt press ctrl Z gt The modem may respond with CMGS lt mr gt OK Write a Message to Memory You can store a message to send it at a later date Type AT CMGW 8585551212 lt press Enter gt Type the message lt press ctrl Z gt The modem may respond with CMGW 4 OK The message is stored in the index as message 4 Send a Message from Storage Type AT CMSS x 8585551212 lt press Enter gt The modem may respond with CMSS 1 OK The transmission is successful One SMS message is sent Note The x represents and index location View a List of Stored Messages Type AT CMGL x lt press Enter gt For x substitute one of the following UREAD Show all
10. the ISP Name box type in a name for your new connection You can give it any name that you would like After you have typed in a name click Next gt On the Phone Number to Dial screen type in the number that specifies to the modem to connect to your provider s Internet service For CDMA modems type in the number 777 Then click Next gt On the Connection Availability screen specify if this connection is for anyone s use or for your use only by checking the appropriate button Choose your preference and then click Next gt On the Internet Account Information screen type the user name and the password for your account In many cases a user name and a password are not required but some wireless providers require it Check with your provider to see if they are needed Here is some helpful information e For Alltel accounts User name lt MDN gt alltel net Note The MDN is your 10 digit wireless phone number Password alltel e For Verizon and Sprint accounts Normally Verizon and Sprint do not require a user name and password e Bell Mobility Bell Mobility may require a user name and password e In all cases please check with your service provider Check the following two options if you would like them activated Check the box if you want this account name and password to be used by everyone Check the box if you want this as your default Internet connection Then click Next gt On the Completing the New Connection Wizard scree
11. MultiModem CDMA Wireless Modem MTCBA C cae MultiModem CDMA Multi Techi Multi echi zem Wireless Mode User Guide Multi echi Systems Copyright and Technical Support MultiModem CDMA User Guide Wireless Modem MTCBA C 000303J Revision J Copyright This publication may not be reproduced in whole or in part without prior expressed written permission from Multi Tech Systems Inc All rights reserved Copyright 2003 7 by Multi Tech Systems Inc Multi Tech Systems Inc makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Multi Tech Systems Inc reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Check Multi Tech s Web site for current versions of our product documentation Revision History Revision Date Description A 07 15 03 Initial Release B 09 17 03 Revised package contents list amp powering drawing C 01 20 04 Revised package contents Added RS232 Connector pinout diagram D 04 12 04 Revised package contents and features lists E 07 13 04 Relabeled table for average transmit values revised network access information and added note about Sprint network signal strength F 01 07 05 Added ins
12. Windows logo testing You can ignore this message and click Continue Anyway 12 To finish the installation click Finish You have now successfully installed the Multi Tech wireless modem driver to your PC gt e g N 9 g Verifying That Your Modem Has Been Installed Successfully 1 After you have successfully installed the Multi Tech modem driver as stated above you should be brought back to the Phone and Modems Options screen Make sure that the modem is now listed under the columns Modem and Attached To the correct com port 2 Highlight the modem and then click Properties A Properties screen will open for the Multi Tech modem Click on the tab labeled Diagnostics 4 Inthe middle of the screen click on the Query Modem button Windows will now try to query the Multi Tech modem If this process passes the second box on this screen will show the columns Command and Response Note To make sure that the modem is correctly being queried look at the LED lights of the modem after you click on Query Modem The TR light should come on and the TD and RD lights should flicker 5 If this process passes then the modem should be properly installed and ready for use Click OK to close the modem Properties window Then click on OK to close the Phone and Modem Options window x Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 16 Chapter 3 Using Your Wireless Modem Chapter 3 Using Your Wireless Modem
13. a to sign up for an unlimited data service plan with your provider Multi Tech Systems Inc will not be responsible for any charges on your cellular bill If you have any questions about billing service plans service charges etc please contact your provider for more information Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 21 Chapter 3 Using Your Wireless Modem Create Your Dial Up Connection in Windows XP 2003 1 2 3 9 10 11 12 13 14 15 16 Click on Start and then click on Control Panel In the Control Panel double click on Network Connections On the Network Connections screen on the left hand side under Network Tasks click on Create a new connection The New Connection Wizard should appear It will walk you through setting up your Internet connection Click on Next gt to begin On the Network Connection Type screen select Connect to the Internet and then click Next gt On the Getting Ready screen select Set up my connection manually and then click Next gt On the Internet Connection screen select Connect using a dial up modem and then click Next gt Note After clicking on Next you may or may not be asked to select which modem to use If you have more than one modem installed in your PC you will be required to select the proper modem to use If asked please select the Multi Tech wireless modem that has been installed On the Connection Name screen in
14. able into the DC power source on the vehicle or machine in which you are mounting the modem Be sure the GND connection is correct e Connect red wire to positive and black wire to negative Note Units shipped with the universal AC power supply are not suited for installation in hazardous locations Note For automotive application according to the type of application you can use permanent or key switched Connect the power supply to its source for example in a mobile situation to the vehicle s DC fuse terminal block Warning Do not connect your wireless modem directly to a vehicle s battery for your power source Doing so may cause power spikes If you wish to use the battery as a power source add a filtering device to the DC input Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 14 Chapter 2 Activation and Installation Step 3 Optional Attach the Modem to a Flat Surface To mount the Wireless MultiModem do the following 1 Obtain mounting screws two are needed that are appropriate for the surface on which you will mount the modem For example one might use two 6 32 self tapping screws 5 8 in length to mount the unit in a truck to the wall of the cab behind the passenger s seat 2 Typically the unit is mounted against a flat surface into which holes can be drilled The mounting holes center to center must be separated by 125mm or 4 15 16 inches Drill t
15. ata CSD Connection eccceecceeeeeeeneeeeeeeeeneeeeaeeeeaeeeeaeeseaeeeeeeseneeeeneeeaaes 18 Answering a Circuit Switched Data CSD Connection cceeecceseeeeeceteteeeeaeeseaeeeeaeeteaeeeeaeeseaeeseaeeteaeeeeaeeae 18 Using Short Message Services SMS aherran ieia cess dead eres aaa ede terest ies Leo de tened EaR 19 SMS Examples n a rn e t da Pek kk O KRG AN b De A kek n VE E RedaenceNs 20 Wenda e JH ANN DD rrr O 21 Connecting to the CDMA Network for Internet ACCESS EiEimEEEEEEE EEE k kk keke kre kr kK KAKA Kr KAKA KK AKA KARIR A 21 Mobile PRONE RODS ccs de tane eid dilk ni d55 dii AE A ra bada HEDAD Sh WAA B N i ne EGE kid a ye Wad d SEE bek aN H N A EES 23 Chapter 4 Troubleshooting and Frequently Asked QueStions cssccsseesseesseeeeseeeeseeeseeeeeseeeseeseseasseeeeeseneeenes 24 MrOUbISSHOOING Example Sciex sshexciecatresareacs E E 24 Situation A The modem does not respond through the Serial link LE2mEEE Ekmek 24 Freguenily Asked QUESTIONS oann anre a EA E RE az 25 Chapter 6 Reference Inforimatl OM lt i iyy sesini oeaka kan kana wey ak sul kel n lek ka a kela Kawa wa au b ka sa ewk da n ne selk E l WEK 27 Wireless Modem ReferenGelnlorinha Ol i i ces seciesotedacedeschesdeedes h yen ye be kek ha parek b y ne eb pe b DE WE K V ked EE KA n bn y kew b 27 EEE Al A A A s
16. ated my modem but I can t do anything with it When I try to dial out get a NO CARRIER response e lf you are receiving a NO CARRIER response send AT CEER to check the reason for no carrier then check the number in the Reference Guide e Make sure the modem is registered and getting good signal AT CREG and AT CSQ e Make sure the modem is activated and provisioned correctly lam trying to activate my Sprint modem When I do the AT WIOTA 1 I get an error of 1012 back e Please check with Sprint to make sure your ESN MDN and MS10 are correct Also make sure that the MDN and MS10 were inserted correctly into the modem How do originate a voice or data call e ATD lt numbers gt for voice call e ATD lt number gt for data call Why does the modem answer and then do nothing e The modem is answering in voice mode e f you want to answer a data call make sure the account has CSD service e You will need to set AT CICB 0 to make the modem answer in data mode When try to make a data connection by dialing to my analog modem from the wireless why does the analog modem answer and send tones but never connect e Make sure you are using the correct dialing string You must send ATD lt number gt for a data call e Make sure the account has CSD service How do get the voice portion to work so that I can talk to others e You will need a cable that has the speaker pins connected to a speaker and mic
17. block unauthorized use and theft Package Contents Single Package one unit Bundled Package multiple units 1 modem Each individual package in the bundle includes the following 1 mounting bracket 1 modem 1 fused DC power cable 1 mounting bracket 1 Quick Start Guide 1 RS232 cable 15 to 9 pin 1 antenna 1 power supply type depends on regional in which it will be used 4 adhesive backed rubber feet for table top mounting 1 MultiModem CD 1 Quick Start Guide Parts to be Supplied by End User e mounting screws screw shaft diameter 17 max e antenna Basic Package Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 8 Chapter 1 Product Description and Specifications Specifications General Specifications Power Requirements 5 V to 32VDC Mechanical Dimensions amp Weight 4 3 L x 2 4 W x 0 94 H 4 2 oz 11 cm x 6 1 cm x 2 4 cm 119 g Connectors amp Fasteners Antenna Connection type SMA jack Serial Connector 15 pin RS232 SUB D female DE15S Pins RS232 link audio link RESET Power Connector 2 5mm miniature power jack Certifications Operating Temperatures 20 to 55 C Storage Temperatures 40 to 85 C Humidity Relative humidity 20 to 90 noncondensing EMC FCC Part 2 15 22 24 EN 55022 EN 55024 Safety cUL UL 60950 EN 60950 Network CDG 1 amp 2 Functions CDMA Modes Mode Descriptio
18. dem CDMA Wireless Modem is based on industry standard open interfaces is fully type approved and can be desktop or panel mounted Models MTCBA C N1 is a generic 800 1900 MHz CDMA modem that must be programmed with Provisioning Information PRI and a Preferred Roaming List PRL A key Random USB Recommended for developers MTCBA C N2 is an 800 1900 MHz CDMA modem provisioned for Sprint networks USB USA MTCBA C N3 is an 800 1900 MHz CDMA modem provisioned for Verizon networks USB USA MTCBA C N4 is an 800 MHz CDMA modem with R UIM support USB MTCBA C N Q is a generic 800 1900 MHz CDMA modem must be programmed with Provisioning Information PRI and a Preferred Roaming List PRL A key 0 USB Recommended for developers MTCBA C N11 is an 800 1900 MHz CDMA modem with R UIM support RS 232 MTCBA C N12 is an 800 1900 MHz CDMA modem provisioned for Bell Mobility RS 232 Canada MTCBA C N14 is an 800 1900 MHz CDMA modem provisioned for Alltel networks RS 232 USA Other Product Codes NAM is the model for US and Canada E U is the model for Europe and the rest of the world A Note About Documentation Multi Tech Systems Inc reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Check Multi Tech s Web site for current versions of our product documentat
19. eady 12 RTS 105 Request to Send 11 CTS 106 Clear to Send 13 RI 125 Ring Indicator Audio 4 MICROPHONE 5 MICROPHONE 10 SPEAKER 15 SPEAKER Boot 3 BOOT For factory use only Reset 14 RESET To reset connect to GND momentarily typical 20mSec Open for normal operation AT Command Information AT commands for the CDMA wireless modem are published in a separate Reference Guide included on the MultiModem CD and posted on the Multi T ech web site IP commands for CDMA modems are also published in a separate Reference Guide included on the MultiModem CD and posted on the Multi Tech web site Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 11 Chapter 2 Activation and Installation Chapter 2 Activation and Installation Step 1 Activate Your Wireless Account Pre Configured Multi Tech Products Each Multi Tech wireless product has been pre configured to operate on a wireless network However Multi Tech offers some models that are not pre configured Activate Your Wireless Account Please see the wireless account Activation Notices located on the MultiModem CD Choose the one for your wireless network provider and follow the directions to activate your account Phone Numbers for the Wireless Modem Every wireless modem will have its own unique phone number The phone number will be given to you by your wireless service provider Wireless provider implementations may vary
20. ems Inc 2205 Woodale Drive Mounds View MN 55112 U S A Attn Repairs Serial A Returned Materials Authorization RMA is not required Return shipping charges surface will be paid by MTS to destinations in U S and Canada Please include inside the shipping box a description of the problem a return shipping address must have street address not P O Box and your telephone number If the product is out of warranty a payment in advance is required Acceptable means of payment include credit card wire transfer or a check in U S dollars drawn on a U S Bank For out of warranty repair charges go to COMPANY Policies warranty Extended two year overnight replacement service agreements are available for selected products Please call MTS customer service at 888 288 5470 or visit our web site at PARTNERS Programs overnight_replacement for details on rates and coverages Please direct your questions regarding technical matters product configuration verification that the product is defective etc to our Technical Support department at 800 972 2439 or email support multitech com Please direct your questions regarding repair expediting receiving shipping billing etc to our Repair Accounting department at 800 328 9717 or 763 717 5631 or email mtsrepair multitech com Repairs for damages caused by lightning storms water power surges incorrect installation physical abuse or user caused damages are billed on a t
21. ess service provider or another phone number related to a different dialup modem service e g a dialup modem service phone number from any commercial or private dialup network e For CDMA 1x data a single DUN number is generally used by all of a wireless provider s subscribers throughout its area of coverage e g regional nationwide continental etc Rather than being a literal phone directory number as in conventional DUN this is a code that gives the modem Internet access Normally this phone number is 777 Connecting to the CDMA Network for Internet Access You will establish an Internet connection through a Windows dial up session Note that your wireless provider will charge you for data usage Requirements e One Multi Tech wireless CDMA modem e The modem must be getting a proper signal and be showing a network registration through the wireless provider s network e APC running Windows XP or 2003 with the Multi Tech drivers installed for your particular model The following instructions are for Windows XP SP2 and Windows 2003 Every PC may have slight differences which may cause the instructions to be different Use these instructions as a guide to help you understand what is required to set up an Internet connection through your wireless service provider for all operating systems Note Cellular providers provide Internet services as part of your service plan Multi Tech recommends that if you plan on using large amounts of dat
22. ge and stored to modem memory via CMTI indication at cnmi 2 1 0 0 0 set the modem to indicate received messages with CMT1 OK at cpms MT MO set the read and write locations for SMS CPMS 0 30 0 30 OK CMTI MT 0 0 indication that a message was received and stored to location 0 of the modem at cmgr 0 read message stored in location 0 CMGR REC UNREAD 7632273726 06 03 17 13 35 49 0 3 0 0 0 5 TEST1 OK at cmgd 0 delete message stored in location 0 OK Receive Example 2 Receive a SMS message and route directly to TE at cnmi 2 2 0 0 0 set modem to receive SMS and route directly to TE OK CMT 7632273726 06 03 17 13 38 22 129 0 3 0 5 indication that message was received TEST2 at cnma acknowledge that message was received OK Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 20 Chapter 3 Using Your Wireless Modem Internet Access Internet access can be setup in Windows Dial Up Networking DUN of the computer that the wireless modem is serving Setup procedures will vary according to the type of wireless service provider used To access Dial Up Networking on your PC go to Start gt Settings gt Network Connections e For point to point data a circuit switched data connection is used The user can set up DUN to make a conventional V 32bis modem connection to any terminating modem at the other end The phone number specified in DUN can be one supplied by the wirel
23. he mounting holes at the desired mounting location Screw Separation 125 mm t or 41 inches gt Mounting Bracket 4 Attach the modem with two screws to the mounting surface at the desired location on the equipment Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 15 Chapter 2 Activation and Installation Step 4 Install the Modem Driver Introduction Compatibility The wireless modem is compatible with Windows 2000 2003 Windows XP and Linux Windows Windows operating systems require a modem driver to be installed The procedure differs depending on the operating system This section provides installation procedures for Windows Operating Systems 2000 3000 XP See the example below for Windows 2003 XP installation Linux Linux does not require a driver for serial modems Requirements e One MTCBA C modem e A RS 232 cable to connect the modem to the PC e The MultiModem CD that was shipped with the Multi Tech modem e APC running Windows Note This installation procedure is only used as a basic guide to help you install the Multi Tech Wireless modem driver You may see differences in your setup based upon your version of Windows and your Windows settings Installing the Multi Tech MTCBA C Modem Driver onto a PC Running Windows XP 2003 This installation assumes a Windows XP or 2003 operating system XP and 2003 are identical in the methods they use for installing modem
24. ime plus materials basis Repair Procedures for International Customers Outside U S A and Canada Your original point of purchase Reseller may offer the quickest and most economical repair option for your Multi Tech product You may also contact any Multi Tech sales office for information about the nearest distributor or other repair service for your Multi Tech product The Multi Tech sales office directory is available at www multitech com PARTNERS Channels offices In the event that factory service is required products may be shipped freight prepaid to our Mounds View Minnesota factory Recommended international shipment methods are via Federal Express UPS or DHL courier services or by airmail parcel post shipments made by any other method will be refused Please include inside the shipping box a description of the problem a return shipping address must have street address not P O Box and your telephone number If the product is out of warranty a payment in advance is required Acceptable means of payment include credit card wire transfer or a check in U S dollars drawn on a U S Bank Repaired units shall be shipped freight collect unless other arrangements are made in advance Please direct your questions regarding technical matters product configuration verification that the product is defective etc to our Technical Support department nearest you or email support multitech com When calling the U S please direct your questi
25. ion Features e _CDMA2000 1xRTT operation Dual band 800 1900 CDMA e e 800 MHz or 800 1900 MHZ with R UIM support e Class 2 0 Group 3 FAX e e Desktop or panel mounting Short Message Service features including SMS mobile originated SMS mobile terminated cell broadcast Over the Air Activation OTA OTASP OTAPA Voice features include DTMF telephony OCELP 13K echo cancellation SMA antenna connector Serial interface supports DTE speeds to 230K AT command compatible CDMA IS 95 A IS 95B backwards compatible Packet data up to 153K bps forward and reverse Circuit switched data up to 14 4K bps Phone book management and Personal Information Management PIM Fixed dialing number Supplementary services including call forwarding call barring multiparty call waiting and call hold calling line identification closed user group call transfer e Numerous LEDs present operational status e Realtime clock e Alarm management Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 4 Chapter 1 Product Description and Specifications Application Overview Application Types With packet data speeds up to 153K bps the MultiModem CDMA Wireless Modem is targeted at applications that periodically need to send or receive data over a wireless network It is an ideal solution for Appliances ATM Terminals Automotive Data Collection Gas Pumps Indu
26. lementary services such as call forwarding call barring multiparty call waiting and call hold calling line identification closed user group and explicit call transfer Management Features The MultiModem CDMA Wireless Modem provides advanced management features including phone book management fixed dialing number and real time clock and alarm management Industry standard Modem Commands The MultiModem CDMA Wireless Modem provides industry standard AT style commands for ease of integration into your existing software application Industrial Chassis The MultiModem CDMA Wireless Modem is packaged in a rugged water resistant industrial chassis The chassis has an RS 232 DE 15 Voice Data interface connector and a permanent screw type power connector It also has an SMA antenna connector The chassis can be side mounted on a panel or top mounted on a desktop or other surface A set of LEDs indicates the modem s operational status Packet Switched Data The MultiModem CDMA Wireless Modem supports CDMA 2000 1xRTT packet switched cellular data This enables mobile Internet functionality by allowing interworking between the existing Internet and the cellular network at speeds up to 153 6K bps forward and reverse Any service that is used over the fixed Internet today File Transfer Protocol FTP web browsing chat e mail telnet is available over the cellular network as well Circuit Switched Data CSD The MultiModem CDMA Wireless Modem s
27. mation General ETSI contact ETSI Secretariat F 06921 Sophia Antipolis Cedex France e mail secretariat etsi fr Service The AT commands manual is available on the MultiModem CD and the Multi Tech web site Data Cable Diagram No Voice 6 250 o m a 4 SHELL CABLE ANO QVERMOLD ARE GREY z Pee s ranc anvan p Li DESP TO DE9S CABLE ra Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 27 Chapter 6 Reference Information Data Cable Diagram with Voice 6 250 l PIN MOD PLUG DE 15P Fwy lt CABLE ANO QVERMOLD ARE GREY 7 EA Trie MMGGSM 6 PRS iA ie KEL XEN BO meamran EP TU fess Came FE H a ki L i Fused DC Power Cable Dimensions How to Change the Fuse The Fused DC power cable is provided when a single unit is purchased IN LINE WATER PROOF FUSE HOLDER 250 REF STRIP AND TIN 18 AWG x2 BLACK RED TWIN LEAD BONDED WIRE PROOF SEAL RIBS FUSE HOLDER IS WATERPROOF TWIST AND PULL TO REMOVE FUSE FUSE REPLACEMENTS 1 LITTLEFUSE 313 2 5 250V 2 SUN FUSE 6S 2 5 250V GENERAL SPECIFICATIONS SEE GLOBTEK INC ORAW ING PN LLP1I0SFOTRB FSE WP FOR DETAIL HIS M GPRS MA FUSEO Pw CARL al soz A C 185021 Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 28 Appendix A Warranty and Repairs Appendix A Warranty and Repairs Multi Tech Warranty Statement Multi Tech Systems Inc hereaf
28. n Standard Dual Band 800 1900 CDMA Interface Serial interface RS232 V 24 V 28 Autobauding function AT command set based on TIA EIA IS707 3 V 25ter and GSM 07 05 amp 07 07 SMS Mobile Originated MO and Mobile Terminated MT Over the Air Activation OTA OTASP and OTAPA Data Asynchronous 2400 4800 9600 and 14400 bps Transparent and Non Transparent modes Mode 3 1 KHz PSTN and V110 ISDN Fax 2400 4800 7200 9600 bps Class 2 0 Group 3 compatible Electrical Characteristics Electrical Characteristics Voltage Range GND 0V Switching the modem on off The device is permanently powered when connected to the power supply Voltage range 5 to 32V DC Over voltage and Under voltage Correct operation of the Wireless MultiModem in communication mode is not guaranteed if input voltage falls below 5V Input output electrical characteristics for external connections Parameters 800 MHZ 1900 MHZ Unit Typ Typ Input Supply Voltage 5 13 2 32 5 13 2 32 V a current in comm mode at full Tx 600 230 100 650 240 100 mA Input supply current in comm mode at average 240 100 50 250 100 50 mA Tx power Input supply current in idle mode 50 20 20 50 20 20 mA Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide Chapter 1 Product Description and Specifications Antenna RF Specifications CDMA 800 CDMA 1900 Frequency 824
29. n you last task is to place a check in the box if you would like to add a shortcut to your desktop Then click Finish A Connection screen displays on your desktop Click the Properties button on the bottom of this screen The Properties window will open for you to make your connection Important Make sure that Use dialing rules is not selected and then click OK Once back at your Connection screen click the Dial button at the bottom of the screen to start the connection The connection will now tell the modem to connect to your provider s Internet service Once connected you should see the connection status icon in your system tray at the bottom right hand corner of your screen You should now be able to open Internet Explorer or any other browser of your preference to surf the Internet Disconnecting the Connection 1 2 To disconnect the connection right click on the connection icon in your system tray at the bottom right hand corner of your screen Scroll up and click on Disconnect You should now be disconnected from the Internet Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 22 Chapter 3 Using Your Wireless Modem Mobile PhoneTools For initial configuration of your wireless device Multi Tech offers a Windows based mobile PhoneTools Mobile PhoneTools is a communication software program included on your MultiModem CD You can install this program onto your PC and use it for making Inte
30. nd Frequently Asked Questions Frequently Asked Questions just received this modem what do I need to do e You will need to call a carrier and register the ESN number with them Sprint models N2 must call Sprint and Verizon models N3 must call Verizon Other models N1 and N4 must contact their provider e You must then activate the modem We have Sprint and Verizon models that are preconfigured and just needs to run through the activation steps e The N1 models will need more configuration using AT commands in the Reference Guide If that doesn t help they may need to use the WPST provisioning tool e The N4 model uses a RUIM card similar to a SIM card Who are the carriers e Sprint Verizon and Alltel I have the N1 model and I can t get it activated on my carrier s network e You will need to configure the MDN MIN and maybe more settings such as the primary and secondary channels and the Home SID and UID e The commands are WMDN MDN WIMI MIN WPCC Primary channel WSCC Secondary channel WSID SID and UID and WCMT 1 to store changes e You may need more settings set so you may need to use the WPST provisioning tool application Note N1 models are usually used for developmental purposes so the customer will usually be working with a carrier to get this activated on their network It is always best for the customer to be working with the carrier when they are activating a N1 model activ
31. ons regarding repair expediting receiving shipping billing etc to our Repair Accounting department at 763 717 5631 in the U S A or email mtsrepair multitech com Repairs for damages caused by lightning storms water power surges incorrect installation physical abuse or user caused damages are billed on a time plus materials basis Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 29 Appendix A Warranty and Repairs Repair Procedures for International Distributors International distributors should contact their MTS International sales representative for information about the repair of Multi Tech product s Please direct your questions regarding technical matters product configuration verification that the product is defective etc to our International Technical Support department at 763 717 5863 When calling the U S please direct your questions regarding repair expediting receiving shipping billing etc to our Repair Accounting department at 763 717 5631 in the U S A or email mtsrepair multitech com Repairs for damages caused by lightning storms water power surges incorrect installation physical abuse or user caused damages are billed on a time plus materials basis 04 07 Replacement Parts SupplyNet Inc can supply you with replacement power supplies cables and connectors for selected Multi Tech products You can place an order with SupplyNet via mail phone fax or the
32. ot designed for or intended to be used in portable applications within 20 cm 8 inches of the body of the user RF Interference Issues It is important to follow any special regulations regarding the use of radio equipment due in particular to the possibility of radio frequency RF interference Please follow the safety advice given below carefully Switch OFF your Wireless MultiModem when in an aircraft The use of cellular telephones in an aircraft may endanger the operation of the aircraft disrupt the cellular network and is illegal Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender or legal action or both Switch OFF your Wireless MultiModem when around gasoline or diesel fuel pumps and before filling your vehicle with fuel Switch OFF your Wireless MultiModem in hospitals and any other place where medical equipment may be in use Respect restrictions on the use of radio equipment in fuel depots chemical plants or where blasting operations are in progress There may be a hazard associated with the operation of your Wireless MultiModem close to inadequately protected personal medical devices such as hearing aids and pacemakers Consult the manufacturers of the medical device to determine if it is adequately protected Operation of your Wireless MultiModem close to other electronic equipment may also cause interference if the equipment is inadequately protected Observe any wa
33. padedes teselanacapeiencaduabia A sunuce neh aes 27 Data Cable Diag emi NO MOIS s n ee cene e cen We ee n ken Mi RE EE D HERWEK 27 Data Gable Dice re mi WIR VOICE y i 43 1 i325u1yae i345144d sa Erei aA ka la araba d WE ke li e b kU b MEN U BN Dia EPE DANEAN 28 Fused DO Power Cable Dimensto nS cs 5s yay 5 l zin astan ked n EAIN SE OROFA RER DATE AA ERETON RONE G RANE A U BA 28 TOW CoG hande le FUSE yy y4 s nene dla kinna de jR N Kn ONA R D bak Va rend d DU EWRO NE d p l bl RR RN 6 VAKE KA ke R SAN aaa 28 Appendix A Warranty and Repairs ccccsssensssseeessseeesesseneaseneeeeseneeeeaseneeeaseeeeeesseeeeeassneeeaseaeeseaeeeeaseneeeaseneeeeneeeeees 29 Appendix B Waste Electrical and Electronic Equipment WEEE State ment ccscceseeeeeeeseeeseeeesseeeeeeeenees 31 Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 3 Chapter 1 Product Description and Specifications Chapter 1 Product Description and Specifications Product Description The Multi Tech MultiModem CDMA is an external data fax voice wireless modem It also supports mobile originated short message service SMS and mobile terminated SMS It offers standards based multi band CDMA2000 1xRTT performance This ready to deploy standalone modem allows developers to add wireless communication to products with a minimum of development time and expense The MultiMo
34. perTerminal type AT CREG The modem will respond in one of the following ways Network Registration Verification Value Network Registration Status 0 0 The modem is not registered on any network 0 1 The modem is registered on the home network 0 5 The modem is registered on a network and it is roaming Note If the modem indicates that it is not registered verify the signal strength to determine if the problem is the strength of the received signal Checking the Modems Identity Use the ATI command Note This command is illustrated using the capital letter i after AT e Type ATIO Note The command ends in a zero The manufacturing data displays For example xxxxx Modem 800 1900 e Type ATI3 The software version displays For example S W VER xxxxx e Type ATI6 The capability data displays For example CGSM ClS707 Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 17 Chapter 3 Using Your Wireless Modem Establishing a Voice Call e Initiate a voice call Type ATD1234 Note Don t forget the semicolon at the end This stands for voice calls Responses OK Communication established CME ERROR 11 PIN Code not entered with CMEE 1 mode CME ERROR 3 Operation not allowed e Initiate an emergency call Type ATD112 Note Don t forget the semicolon at the end This stands for voice calls Responses OK e Hang up Type ATH Responses OK
35. rnet connections voice calls SMS messaging and email This program allows you to use your wireless modem hooked up to your PC as if it were a cell phone Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 23 Chapter 4 Troubleshooting and Frequently Asked Questions Chapter 4 Troubleshooting and Frequently Asked Questions Troubleshooting Examples Situation A The modem does not respond through the serial link If the wireless MultiModem does not respond through the serial link upon an attempted transmission of data or voice signals see the table below for possible causes and solutions Solutions for no connection through serial link situation powered correctly If the Then ask Action modem returns nothing Is the modem Provide a power supply in the range of 5 to 32Vdc Is the serial cable properly connected to the modem and PC sockets Check the cable connection Verify cable pinout Verify reception amp transmission Is the communication program properly configured In communications program verify that modem parameters have been set to the values shown here Data bits 8 Parity none Stop Bits 1 Baud 115200 bps Is another program interfering with the communication program Close any such application program Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide Chapter 4 Troubleshooting a
36. rning signs and manufacturers recommendations Safety Instructions for Hazardous Locations The modems are open devices intended for installation in an ultimate enclosure suitable for the intended application All wiring must be in accordance with wiring methods of Article 501 4B of the National Electrical Code NFPA 70 or as specified in section 18 152 of the Canadian Electrical Code for installation within Canada and in accordance with the authority having jurisdiction WARNING EXPLOSION HAZARD Substitution of Components may Impair Suitability for Class Division 2 WARNING EXPLOSION HAZARD Do not Disconnect Equipment Unless Power has been switched off or the area is known to be Non Hazardous WARNING EXPLOSION HAZARD Do not replace the Fuse Unless Power has been switched off or the area is known to be Non Hazardous Vehicle Safety Do not use your MultiModem while driving Respect national regulations on the use of cellular telephones in vehicles Road safety always comes first If incorrectly installed in a vehicle the operation of Wireless MultiModem telephone could interfere with the correct functioning of vehicle electronics To avoid such problems be sure that qualified personnel have performed the installation Verification of the protection of vehicle electronics should be part of the installation The use of an alert device to operate a vehicle s lights or horn on public roads is not permi
37. strial and Medical Remote Monitoring Systems Remote Diagnostics Remote Metering Security Systems Vending Gaming Machines Other devices requiring wireless connectivity Note The Wireless MultiModem must be mounted with at least 8 inches 20 cm of clearance from the human body Wireless MultiModem used in remote ATM application Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 5 Chapter 1 Product Description and Specifications Benefits Features in Applications Short Development Time The MultiModem CDMA Wireless Modem can make your existing and next generation device machine or system communication ready without requiring any hardware changes to its design It actually provides faster time to market because it relieves the burden and expense of obtaining network and RF approvals This complete ready to deploy wireless modem allows you to enhance your product while you focus on developing its core features Voice Features The MultiModem CDMA provides telephony and Dual Tone Multi Frequency DTMF functionality as well as QCELP 13K and echo cancellation Short Message Services The MultiModem CDMA Wireless Modem offers SMS features such cell broadcast Over the Air Activation OTA OTASP and OTAPA The MultiModem CDMA is SMS Mobile Originated and SMS Mobile Terminated Compatible Supplementary Services The MultiModem CDMA Wireless Modem is compatible with supp
38. t AT CICB 0 to make the modem answer in data mode How does faxing work e The CDMA modems only support Class 2 0 Group 3 faxing Need fax services setup on the account Need fax software that supports the modem e g WinFax Pro v10 0 Need to set AT CICB 1 for modem to answer in fax mode When set the SO command store it with amp W then send ATZ to the modem the command goes back to the default of 0 e This is a bug in the modem SO will store just fine as long as ATZ doesn t get sent to the modem After I set the E and amp D commands followed by amp W it looks to be stored okay but as soon as recycle power on the unit the E and amp D commands get set back to default of E1 and amp D2 e This is a bug in the modem These commands will not store correctly If modems are powered back up and an ATZ is sent to the modem then amp D and E will load to your stored settings correctly e Firmware versions 210 and above fixes the storage or the E command After I set the Q V and amp S commands followed by amp W if recycle power or send ATZ to the modem the settings will get set back to default e Bug inthe modem These commands will not store What is the max supported serial baud rate e 230 400 bps is the max Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 26 Chapter 6 Reference Information Chapter 6 Reference Information Wireless Modem Reference Infor
39. ter MTS warrants that its products will be free from defects in material or workmanship for a period of two five or ten years depending on model from date of purchase or if proof of purchase is not provided two five or ten years depending on model from date of shipment MTS MAKES NO OTHER WARRANTY EXPRESS OR IMPLIED AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This warranty does not apply to any products which have been damaged by lightning storms water or power surges or which have been neglected altered abused used for a purpose other than the one for which they were manufactured repaired by Customer or any party without MTS s written authorization or used in any manner inconsistent with MTS s instructions MTS s entire obligation under this warranty shall be limited at MTS s option to repair or replacement of any products which prove to be defective within the warranty period or at MTS s option issuance of a refund of the purchase price Defective products must be returned by Customer to MTS s factory transportation prepaid MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PRICE FOR DEFECTIVE PRODUCTS Repair Procedures for U S and Canadian Customers In the event that service is required products may be shipped freight prepaid to our Mounds View Minnesota factory Multi Tech Syst
40. to 894 MHz 1850 to 1900 MHz Impedance 50 ohms VSWR lt 2 Typical Radiated Gain 0 dBi on azimuth plane Interfaces The Wireless MultiModem has several interfaces LED function indicating operating status External antenna via SMA connector Serial and control link via 15 pins SUB D Power supply via 2 5mm miniature power jack LEDs LED Indicators TD Transmit Data Light is on when modem is transmitting data RD Receive Data Light is on when modem is receiving data CD Carrier Detect Light is on when data connection has been established LS Line Status Continuous on state indicates that the wireless modem is not registered on the network Flashing state indicates registration on network Off state Modem is off not ready or in download mode TR Terminal Ready Commonly called Data Terminal Ready This is a readiness signal from the PC PWR Power Light is on continuously to when power on On the IP model this LED flashes when power is on Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 10 Chapter 1 Product Description and Specifications RS232 15 Pin Connector Pinout 500000 1 10 e e e Og PIN EIA CCIT Designation RS 232 1 DCD 109 Data Carrier Direct 6 RX 104 Receive Data out 2 TX 103 Transmit Data 8 DTR 108 2 Data Terminal Ready 9 GND Signal Ground 7 DSR 107 Data Set R
41. tructions for hazardous locations G 09 15 05 Added WEEE update changed temperature added humidity changed modem maintenance added new warranty H 05 01 06 Added fuse replacement information for fused DC power cable l 06 28 06 Added AT command examples Reorganized chapters J 04 24 07 Updated the Technical Support contact list Removed the Multi Tech Certified National Activation Agent statement Updated the Multi Tech Warranty statement Trademarks and Logos The Multi Tech logo and MultiModem are registered trademarks of Multi Tech Systems Inc Windows is a registered trademark of Microsoft in the U S and other countries Other trademarked products and registered trademarked products mentioned in this publication belong to their respective owners Technical Support Country By Email By Phone France support multitech fr 33 1 64 61 09 81 Europe Asia Africa support multitech co uk 44 118 959 7774 U S Canada all others support multitech com 800 972 2439 or 763 717 5863 World Headquarters Multi Tech Systems Inc 2205 Woodale Drive Mounds View Minnesota 55112 Phone 763 785 3500 or 800 328 9717 Fax 763 785 9874 Internet Address http www multitech com Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 2 Table of Contents Contents Chapter 1 Product Description and Specifications cccssessecesseeseeeesseeeeeeeeeseeeeseeenseeeeeeeeaseaeeseaeesneseeeeaseneseenens 4
42. tted Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide Chapter 1 Product Description and Specifications Maintenance of Your Modem Your Wireless MultiModem is the product of advanced engineering design and craftsmanship and should be treated with care The suggestions below will help you to enjoy this product for many years e Do not expose the Wireless MultiModem to any extreme environment where the temperature is above 50 C or humidity is above 90 noncondensing e Do not attempt to disassemble the Wireless MultiModem There are no user serviceable parts inside e Do not expose the Wireless MultiModem to water rain or spilled beverages It is not waterproof e Do not place the Wireless MultiModem alongside computer discs credit or travel cards or other magnetic media The phone may affect the information contained on discs or cards e The use of accessories not authorized by Multi Tech or not compliant with Multi Tech s accessory specifications may invalidate the warranty of the Wireless MultiModem e In the unlikely event of a fault in the Wireless MultiModem contact Multi Tech Tech Support Your Responsibility This Wireless MultiModem is your responsibility Please treat it with care respecting all local regulations It is not a toy Therefore keep it in a safe place at all times and out of the reach of children Try to remember your Unlock and PIN codes Become familiar with and use the security features to
43. uipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or where you purchased the product Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 31
44. unread messages READ Show all read messages USENT Show all unsent messages SENT Show all sent messages ALL Show all d messages The modem will respond AT CMGL 1 REC UNREAD 8585551212 1 The modem will continue until all UNREAD messages numbers and index number are listed Read a Stored Message Type AT CMGR x lt press Enter gt The modem may respond with CMGR REC READ 8585551212 Note The 1 stands for the number of the location to be read The total number of locations depends on the amount of memory in your modem Note The x represents and index location Delete a Stored Message Type AT CMGD x n lt press Enter gt For n substitute one of the following 0 Delete message at location lt include the index number gt 1 Delete all READ messages 2 Delete all READ and SENT messages 3 Delete all READ SENT and UNSENT messages 4 Delete ALL messages The modem will respond OK Note The x represents and index location Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 19 Chapter 3 Using Your Wireless Modem SMS Examples Send Example Sending an SMS message at cpms MT MO set the read and write locations for SMS CPMS 0 30 0 30 OK at cmgs 7632273726 send SMS to the number listed in between the quotes TEST message ONE type the text message here and end with a lt CTRL Z gt to send the message CMGS 1 OK Receive Example 1 Receive an SMS messa
45. upports CDMA IS 95A and IS 95B circuit switched cellular data connections Circuit switched data connections support speeds up to 14 4K bps as well as Class 2 0 Group 3 fax CSD cellular wireless connections are ideal for applications that require a quick wireless replacement of an existing point to point analog dial up connection They integrate seamlessly with your current application requiring little infrastructure change Internet Enabled Some models of the MultiModem CDMA Wireless Modem include an embedded TCP IP protocol stack to bring Internet connectivity to any device without making changes to its hardware design Using the Internet protocols and the wireless connection to an IP network the modem sends and receives data over the Internet It can also serve a single web page in response to a web browser request Multi Tech Systems Inc MultiModem CDMA Wireless Modem User Guide 6 Chapter 1 Product Description and Specifications Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications Fixed means that the device is physically secured at one location and is not able to be easily moved to another location Mobile means that the device is designed to be used in other than fixed locations Caution Maintain a separation distance of at least 20 cm 8 inches is normally maintained between the transmitter s antenna and the body of the user or nearby persons The Modem is n
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