MINOLTA IP8815 Use and Maintenance Manual
Contents
1. c NORTEL IP8815 IP Phone ICE User Guide for Nortel Call Servers Please read this guide carefully before operating your set Retain this guide for future reference LGN8815 0996SCUG 0 02 Jan 09 IP8815 Nortel IP Phone User Guide La NORTEL Regulatory and Safety Notices 1 Radio Frequency Emissions FCC Compliance statement This device complies with Part 15 rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This Equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna e Increase the separa2. UE 4 S Punting a Calon Hold NR REESE mo mmm 4 3 4 Announcing a Call Transfer 5 3 5 Using Blind Call Transter nennen nennen nain nnn nnns nn na annes 5 a6 Doo BLF PICSON Ce Rm deet 5 dde Cie e BEEN 6 S5 OP OOE SN Ee Ee 6 ROME 7 IO i e RR cmm 7 SS KE UI Se E 7 312 Speed Dial de ETE Tt o LO DELE 7 3 13 Speed Number d RT Tu D 8 3 14 DND DO NO Bs ERE E LEE 8 Ss MUn eh 02 E 8 3 16 Accessing Your Voice Mal 8 3 17 Hone Warm LIhne E 9 4 Advanced Services and the IP8815 Phone LCD Menu 10 e MEME Using ihe Call Logs MENU RETE 10 4 2 Using the Phone Book Menu 10 5 Seting Tour EE ne 13 al MEG iN m ms 13 S MEE aede 13 5 2 1 SEENEN Ty E a sane ene ne ne nn renee E 13 5 2 2 Setting Line Ring Type and Delai 14 Sie a ANOS ON eee ene ee ee ee ee eee ee eee 15 5 4 Enabling Automatic Headset Operation cccccccsssccccceeeeceeeseeeeeeeeeeeeeeeseeeeeesaeeeeeeeeeeeesaaaageess 15 55 SEUNG Flexible Hm P018 NERONE DTE TER 16 56 Time CONMQUIATION EU m 17 5 6 1 ERR Ei ee e 17 5 6 2 Blue 17 5 6 3 DST Auto Adjustment sucucsesetassurtes acc secon aa ue reb sg notado uotie un ation dena au tek dcin da pal ES ERR ua tetas nudus 18 5 6 4 TNO FO EE 18 5 6 5 DEEA 8 La UPPER UR 19 5 7 Lock Outgoing Cal 19 5 9 Enabling Speed Number DIAMING EE 20 IP8815 Nortel IP Phone LG NORTEL User Guide OOEEE o0 E E E EN 20 S
3. pressing a line button automatically connects audio to the headset Also redial Soeed dial Soeed number dialing and click to call place calls with audio through the headset 15 Jan 09 Lc NORTEL IP8815 Nortel IP Phone User Guide To enable Headset Auto Mode O Press the Setting i7 button Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the softkey Dial 4 or move the cursor to 4 Headset Auto Mode using the x 7 Previous Next softkeys and press the OK softkey Press the Yes softkey to enable the Headset Auto Mode or usado qoc adi NN press the Nol softkey to disable the Headset Auto Mode ko Move to another parameter with the Return button LD and ENEE continue the session or press the Settings gt button to exit the configuration session 5 5 Setting Flexible Buttons Your IP8815 Phone has eight 8 flexible buttons Normally the first two 2 buttons are for your line The flexible buttons not assigned as line buttons can access various functions The table below indicates the available functions with a brief description of each Feature Description 1 1 0 NoFucion Urassa OOS 6 Redial Function Dials the last number dialed by the user 8 Set Call Forwarding Sets the call forwarding configuration Conference Function 1 Initiates a conference call UEM a UEE 12 1 Message Function Views the number of new and old message
4. Dial Pad Character Set which shows the relationship between the dial pad digits and characters o Mode To edit a record Access the Phone Book as described above Use the Previous Next softkeys to display the desired record or dial the digit preceding the desired record Press the softkey to display the softkey o Edit the name contact information ring type and speed number for the record selecting the OK softkey for each entry Use the Phone Book Name softkey to enter characters Refer to Appendix A Dial Pad I gammy Character Set which shows the relationship between the dial pad digits and characters Mode To delete a record Access the Phone Book as described above Use the Previous Next softkeys to display the desired record or Ei Ven 23 08 30 dial the digit preceding the desired record eeler gt 11 Sammy 95774 o Press the softkey to locate the softkey 12 Jerry 5555592 hat eiete Wore o Select the softkey and confirm by selecting the softkey Caution this action deletes the record from the Phone Jan 23 08 30 Data will be lost Book Are you sure 11 Jan 09 IP8815 N I IP Ph e LG N RTEL 8815 Norte one User Guide To delete all records o Access the Phone Book as described above o Press the softkey to locate the softkey EE ESTED Phone Book page 1 gt 01 Tom 5555598 Find Deiat more o Select softkey and confirm the deletion by sele
5. Information Technology Equipment CAN CSA C22 2 No 60950 1 UL 60950 1 3 E 911 and use of the IP8815 Phone with Multi Line Telephone Systems Please note the use and operation of this phone as part of a multi line telephone system MLTS may be subject to state and or federal E 911 MLTS laws that require the MLTS to provide a caller s telephone number extension and physical location to applicable state and or local emergency services when a caller initiates a 911 call The MLTS may not provide a caller s telephone number extension or physical location information to emergency services when a caller dials 911 and compliance with state and or federal E 911 MLTS laws is the sole responsibility of the purchaser of this phone 4 Privacy IP8815 Phone implements security and encryption technologies however privacy of communications may not be ensured when using this telephone Copyright 2008 LG Nortel Co Ltd All Rights Reserved This material is copyrighted by LG Nortel Co Ltd Any unauthorized reproduction use or disclosure of this material or any part thereof is strictly prohibited and is a violation of Copyright Laws LG Nortel reserves the right to make changes in specifications at any time without notice The information furnished by LG Nortel in this material is believed to be accurate and reliable but is not warranted to be true in all cases LG Nortel is a trademark of LG Nortel Co Ltd All other brand and product names are t
6. Previous Next softkeys and press the softkey o Dial 1 or move the cursor to 1 Default Ring Type using the x 7 Previousl Next softkeys and press the OK softkey An asterisk Ring Setting gt 1 Default Ring Type displays in front of the current setting 2 Line 1 Configuration o Select the ring type using the softkey Press the S softkey to hear the selected tone Press the OK softkey to save the selected the ring type Geer king Type Move to another parameter with the Return button LD and continue the session or press the Settings button to exit KE XEM GM the configuration session 5 2 2 Setting Line Ring Type and Delay You can assign each line with a different ring type tone to distinguish which line is ringing Selections for the type include one of up to fourteen tones Ringer Off or Set to Default see section 5 2 1 Of the fourteen tones nine are permanently stored in the memory of the phone and the remaining five must be downloaded before use In addition for each line the ring signal can be immediate or delayed The delay is set in 1 second increments from 0 no delay to 10 seconds To set the ring type for a line Lag Press the Setting 17 button Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the softkey o Dial 2 or move the cursor to 2 Ring Setting using the Previous Next softkeys and press the softkey o Dial the Line number plus on
7. an IP Phone state Hold Return Navigation button Hold Use to place ar retrieve call on Hold Return use to view previous menu wher return arrow appears DHD button Lise to activate DMD so the phone does not ring Headset control Toggles headset status with LED On headset is active with LED is Off headset is inactive 8 Flexible buttons wiRed Green LEDs Line or feature assigned in Phone configuration Default assignments for buttons 1 and 2 are primary and secondary Line appearance forthe extension TR US e e Mute button Toggle microphone On and Off Lise to dial numbers Volume Controls Use to raise lower volume of Ring handset headset and speaker Speakerphone button Toggle speakemhone On and Off The eight 8 flexible buttons access lines and features based on the IP Phone configuration Flexible buttons assigned for line access called line buttons represent a telephone line or a SIP user A line may be private calls to a private line signal at all appearances of the line but an active or held call is only visible and accessible by the original end points A shared line appears at multiple phones and all calls are visible and accessible by all end points with the line Each line button employs LEDs to indicate status as shown below Incoming call Orange LED flashes at 60 ipm fast flash Line in use at this phone Orange LED On Call held at t
8. another parameter with the Return button D and continue the session or press the Settings gt button to exit BPrevious Next ox i the configuration session 21 Jan 09 IP8815 Nortel IP Phone Qc NORTEL User Guide Appendix A Dial Pad Character Set The IP8815 Phone dial pad inputs digits or alohanumeric characters The table below maps each dial pad digit to characters available Three modes are available dial pad digits upper case letters and lower case letters as shown in the table 22 Jan 09 IP8815 Nortel IP Phone User Guide La N RTEL Appendix B Time Zones Country No GMT 12 00 International Date Line West 60 GMT 11 00 Midway Samoa GMT 10 00 Hawaii 1 Country No GMT 01 00 Oslo Norway 30 GMT 01 00 Paris France GMT 01 00 Rome Italy 32 GMT 09 00 Alaska 62 GMT 01 00 Stockholm Sweden 33 GE GMT 01 00 Vienna Austria 34 GMT 08 00 Pacific Standard 3 GMT 02 00 Athens Greece 35 Ge GMT 02 00 Harare Zimbabwe 36 GMT 06 00 Central Standard 9 GMT 02 00 Helsinki Finland 37 meus ME GMT 02 00 Istanbul Turkey 38 GMT 06 00 Saskatc Canada 7 GMT 02 00 Jerusalem Israel 39 B 23 Jan 09 IP8815 Nortel IP Phone e LG NORTEL User Guide Appendix C IP8815 Icons Your IP8815 displays various icons in the upper line of the LCD to assist you in understanding the status of the phone Below is a list of icons and their meaning Lr cS LAN or Network
9. softkey 4 2 Using the Phone Book Menu The IP8815 Phone has an internal Phone Book with up to 100 entries Each record includes the contact name contact information and Speed number You can add delete edit dial and search entries from the Phone Book Menu You access the Phone Book Menu with a flexible button assigned for the Phone Book function to search and dial contacts To manage the Phone Book access the Phone Book menu through the LCD Menu Refer to your system administrator for further information To access the Phone Book o Press the Phone Book flexible button the LCD displays the first e Phone Book record Phone Book page 1 gt 01 Tom 1234 rd 02 Sam 4928 o Access the Phone Book as described above d AS To call a contact from the Phone Book 10 Jan 09 IP8815 Nortel IP Phone User Guide Lc NORTEL o Use the Previous Next softkeys to display the desired record or dial the digit preceding the desired record t Jan 23 08 30 o Use the softkey to locate and select the softkey Se M pial Edit more To add a record to the Phone Book Access the Phone Book as described above o Press the softkey to display the softkey tf Aan 23 08 30 o Select the softkey rue ps 7 9 02 Sam 4928 BEE ore o Enter the name contact information ring type and speed number for the record selecting the OK softkey for each entry Use the softkey to enter characters Refer to Appendix A ea
10. using the key tone setting To enable disable the Key Tone Press the Settings I button Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the softkey o Dial 10 or move the cursor to 10 Key Tone using the Previous Next softkeys and press the softkey o Press the Yes softkey to enable the Key Tone or press the n softkey to disable the Key Tone Key Tone z o Move to another parameter with the Return button L and continue the session or press the Settings gt button to exit the configuration session Current value is Yes 5 10 Language Setting The IP Phone firmware includes an xml file which among other things determines the languages available to the phone The Language setting determines the display of text in the LCD When the xml file contains more than one 1 language you may select the language shown in the display To select an available language 20 Jan 09 IP8815 Nortel IP Phone User Guide amp Lc NORTEL Lag Press the Settings r button Dial 3 or move cursor to 3 Phone Settings using the Previous Next softkeys and press the softkey o Dial 11 or move cursor to 11 Language using the Previous Next softkeys and press the softkey o Select a Language from the list using the Previous Next x softkeys and press the OK softkey An asterisk displays in Language English front of the current selection o Move to
11. 00 to 99 When you dial a Speed number the IP Phone initiates a call to the contact Speed number dialing must be enabled Refer to your system administrator for further information To place a call using a Speed number o Dale Speed number 00 99 for the desired contact After a short delay the IP Phone sends the contact information from the Phone Book You may dial to set up the call immediately If the Phone Book has no record of the Speed number the IP Phone sends the digits dialed to the call server for processing 3 14 DND Do Not Disturb When the DND Do Not Disturb feature is enabled and activated the IP Phone will not notify you of an incoming call The IP Phone does not ring allowing you to work without interruption from an incoming call The call server configuration determines routing of the incoming call while your phone is in DND Refer to your system administrator for further information To activate DND o While the IP Phone is idle press the DND button When active the DND button LED illuminates red and Do not disturb displays in the LCD To deactivate DND o Press the illuminated DND button again 3 15 Muting a Call Mute toggles the microphone of the Handset Speakerphone and Headset Off and On When Mute is active the connected party will not receive audio from the microphone To mute the microphone o Press the Mute button The Mute button LED illuminates red indicating mute is active To tur
12. D 3 8 3 Party Conference The IP Phone has a 3 Party Conference feature that lets you converse with two other parties simultaneously To set up a conference o Place first call as normal 6 Jan 09 IP8815 Nortel IP Phone User Guide Lc NORTEL o Press the softkey The call status changes to hold and you receive dial tone o Dial the number you want to join the conference o When the party answers press the softkey to establish the conference To end your conference and disconnect all parties o Hang up the handset To cancel a conference for example the second party does not answer or is busy o Press the EndCall softkey 3 9 Call Waiting With Call Waiting configured while you are in a call the IP Phone alerts you of an incoming call The line button flashes and you receive a beep tone over the active conversation to indicate the new call In addition during the ring signal the LCD displays the incoming caller id so you know who is calling before you interrupt the current call To answer an incoming call while on a call o Press the softkey The active call changes to the hold state and the new call connects 3 10 Redial Your IP Phone saves the last number you dialed and allows you to redial the number with the touch of a button The number is stored in memory but is lost if power to the IP Phone is interrupted To redial a call o Pressthe softkey The IP Phone activates the speakerphone and places the ca
13. Jan 09 IP8815 Nortel IP Phone LG N e N RTEL User Guide o Press the softkey to enable Lock Outgoing Call or press the Nol softkey to disable Lock Outgoing Call m gan 23 08 30 o Move to another parameter with the Return button D and ee rag Lag continue the session or press the Settings r3 button to exit the configuration session 5 8 Enabling Speed Number Dialing The IP8815 Phone includes a Phone Book that supports up to 100 entries Each Phone Book record includes a two digit Speed number see Speed Number Dialing When enabled dialing the Speed number 00 99 sends the contact number or user id from the associated Phone Book record To enable disable Speed number operation Lag Press the Setting i7 button Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the softkey o Dial 9 or move cursor to 9 Speed Number using the Previous Next softkeys and press the softkey o Press the Yes softkey to enable Speed number or press the x e softkey to disable Speed number Ki Speed Number o Move to another parameter with the Return button L and Gus cant vidus i Ove continue the session or press the Settings gt button to exit the configuration session Yes O 5 9 Key Tone When you press a button on the IP8820 phone the phone will generate a beep tone to indicate that the button has been pressed This key tone is optional and can be enabled or disabled
14. Previous Next OK Dial 2 or move the cursor to 2 Delayed Ring using the N p Previous Next softkeys and press the OK softkey Note the line number is shown in parenthesis after Delayed Ring Timer 1 Ring Type gt 2 Delayed Ring Timer Using the dial pad enter the desired delay up to 10 seconds in n 5 one second increments zero is no delay The backspace softkey will delete the previous character and the softkey E deletes the entire entry Press the OK softkey to save your entry p NE GNE A3 GN Move to another parameter with the Return button LD and continue the session or press the Settings gt button to exit the configuration session Ringer Off The IP Phone can be programmed not to ring when an incoming call is received To set the Ringer Off parameter 5 4 E Press the Setting gt button Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the softkey Dial 3 or move the cursor to 3 Ringer Off using the Previous B ee 4 softkeys and press the OK softkey eg Press the Yes softkey to enable Ringer Off or press the Current value is No softkey to disable Ringer Off Move to another parameter with the Return button LD and continue the session or press the Settings gt button to exit the configuration session Enabling Automatic Headset Operation Your IP8815 Phone supports use of a headset with a standard RJ 11 jack In the Headset Auto Mode
15. and press the softkey o Dial 1 or move the cursor to 1 LCD Contrast using the Previous Next softkeys and press the softkey o Press the softkey to decrease the contrast or press the gt Up softkey to increase the contrast o Move to another parameter with the Return button E gt and nibii dE continue the session or press the Settings 5 button to exit the configuration session mee 5 2 Ring Setting Ring settings determine the ring type tone for the phone In addition the ring type for each line can be set with immediate or delayed audible notification Note the ring type set for a contact in the Phone Book has priority over the phone or line settings see section 4 2 5 2 1 Setting the Ring Type The IP Phone uses one of fourteen distinctive ring types for incoming call notification Nine are stored in the memory of your IP Phone and the remaining five 5 must be downloaded prior to use By assigning different ring signals to closely located phones you can identify the ringing phone The ring type assigned for the IP Phone is the Default Ring Type that can be set to ringer off or one of the fourteen tones To set the ring type for the phone 13 Jan 09 IP8815 Nortel IP Phone User Guide Lc NORTEL Lag Press the Setting 175 button Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the softkey o Dial 2 or move the cursor to 2 Ring Setting using the
16. connection icon indicates the status of the LAN connection to the IP8815 Ifthe icon is blinking the LAN connection is faulty This icon displays as the first icon on the left PC Port icon when displayed indicates a device generally a PC is connected to the PC port of the IP8815 Forward icon indicates calls to the extension are forwarded Message icon indicates one or more messages waiting in Voice Mail DND icon indicates the IP Phone is in DND and will not notify you of incoming calls Hold icon indicates the extension has calls on hold Locked icon indicates the IP Phone is locked and a password is required to place calls 24 Jan 09 LG N RTEL LGN8815 0996SCUG 0 02
17. cting the softkey Caution this action deletes all records from the EE Data will be lost Phone Book Are you sure To search for a record in the Phone Book o Access the Phone Book as described above o Press the softkey to locate the softkey 5t en 23 08 30 Phone Book page 1 gt 01 Tom 5555598 Select the Find softkey o Enter the search criteria name or contact information Use the Search for softkey to enter characters Refer to Appendix A Dial Pad W jerry Character Set which shows the relationship between the dial pad digits and characters Mode OK o Select the OK softkey to view the search results Phone Book page 1 gt 10 Jerry 5555584 11 Sammy 95774 12 Jan 09 IP8815 Nortel IP Phone User Guide Lc NORTEL 5 Setting Your Preferences In the LCD Menu you can set various preferences for the IP Phone Settings you can adjust include LCD contrast Ring Setting Ringer off Headset auto mode Flexible button settings Time Configuration Outgoing Call Lock Speed Number Dialing Key Tone Language The following paragraphs provide detailed instructions for each of the preferences as well as descriptive information for each 5 1 LCD Contrast The contrast of the LCD is adjustable for best viewing angle To adjust the LCD contrast Press the Setting 17 button Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys
18. ction or value shown in the LCD just above the softkey The left return and right navigation buttons navigate through menus The menu items and order of display may be different on your phone based on the service subscription Not all features may be available to you based on the call server configuration 4 1 Using the Call Logs Menu The IP8815 Phone has access to a log of all calls placed or received by the phone including incoming calls that were not answered missed calls The LCD displays the call logs that you can use to place a call to the logged party You access the call logs with a flexible button assigned for the Call Log function Refer to your system administrator for further information To access the Call Logs menu o While in an idle state press the Call Log flexible button The hj rd Call Log menu displays with several choices missed outgoing and incoming SE Calls o Use the Previous Next softkeys to select the desired log and 2 0utgoing Calls press the OK softkey or dial the digit in front of the desired Ecos sl oos 1 selection o The log will display information on the calls along with the S 3 received caller id tt an 23 08 30 Missed Calls gt 1 John 4913 01 16 01 54 2 Sam 4928 01 16 10 31 L s To place a call using the Call Logs o Dial the digit preceding the desired log item or use the Previous Next softkeys to highlight the desired log item and use the softkey to locate and select the
19. e 2 for Line 1 3 for Line 2 etc or gm move the cursor to Line 7 Configuration using the Previous softkeys and press the OK softkey The value of nis the puce M Line button number gt 3 Line 2 Configuration o Dial 1 or move the cursor to 1 Ring Type using the PPrevious softkeys and press the softkey Note the line number N Jan 22 0820 i Line 2 Configuration displays in parenthesis after Ring Type gt 1 Ring Type 2 Delayed Ring Timer o Select the ring type using the softkey Press the softkey to hear the selected tone An asterisk displays in front of the current setting Pe ee Press the softkey to save your entry Move to another parameter with the Return button LD and i WIUGUUECONNE AND Lag continue the session or press the Settings gt button to exit 14 Jan 09 Lc NCRTEL IP8815 Nortel IP Phone User Guide the configuration session To set delayed ring for a line 5 3 Press the Setting 17 button Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the softkey Dial 2 or move the cursor to 2 Ring Setting using the Previous Next softkeys and press the softkey Dial the Line number plus one 2 for Line 1 3 for Line 2 etc or gs y move the cursor to Line n Configuration using the Previous softkeys and press the OK softkey The value of mis the pee po Line button number gt 3 Line 2 Configuration
20. e a call is on hold you can answer or place other calls and can toggle between held calls on the same line With Call Hold Ringback enabled the IP Phone rings as a reminder of calls on hold when you return the IP Phone to idle Refer to your system administrator or Installer Guide for further information To place a call on hold 4 Jan 09 IP8815 Nortel IP Phone User Guide Lc NORTEL o Press the Hold button or the softkey The call status changes to hold and you receive dial tone You may then select another line to answer or place a call Note if you select an idle line and take no action for about 15 seconds the line is disconnected To retrieve a held call on a different line o Press the slow flashing line button o Select the desired call from the displayed call list using Previous Next softkeys o Select the OK softkey to resume a connection with the call To toggle between two calls on the same line o Press the Hold button or the softkey the active call status changes to hold and the held call connects 3 4 Announcing a Call Transfer Using Announcing a Call Transfer you send an active call to another extension after announcing the call transfer to the receiving party To transfer an active call o Press the Transfer button or the softkey The active call status changes to hold and you receive dial tone Dial the number you wish to receive the transfer Await answer and announce the transfer Hang up the
21. enabled Consult with your administrator before changing the SNTP server 5 6 1 SNTP Server Address SNTP Simple Network Time Protocol is a standard protocol that permits a network device to obtain the network s current time For operation with SNTP the IP8815 IP Phone requires an SNTP server IP address or name To assign the SNTP server address Lag Press the Setting i7 button Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the softkey o Dial 6 or move the cursor to 6 Time Configuration using the Previous Next softkeys and press the OK softkey o Dial 1 or move the cursor to 1 SNTP Server Address using the Previous Next softkeys and press the OK softkey o Input the SNTP server address using the dial pad and press the S softkey to save the entry To enter alphanumeric characters select the softkey Refer to Appendix A for the character ap ci mapping of dial pad digits 4 o Move to another parameter with the Return button LD and NEGEME E continue the session or press the Settings 5 button to exit the configuration session L 5 en 23 08 30 SNTP Server Address 5 6 2 Time Zone For proper operation of the clock the IP Phone requires the local time zone For available time zones see Appendix B Time Zones To enter the Time Zone 17 Jan 09 IP8815 Nortel IP Phone User Guide Lc NORTEL Lag Press the Setting 175 button Dial 3 or move the cu
22. er over Ethernet in accordance with the IEEE 802 1af industry standard When connected to a PoE complaint LAN port the IP Phone derives power from the port If the LAN port does not support PoE use the AC DC adaptor available separately for connection to power The handset connects to the base with the supplied standard handset coiled cord Use the chart below to make connections to the IP Phone 1 LAN Connect the IP Phone LAN port to the LAN wall jack with the provided LAN cable 2 PC Connect the IP Phone PC port to your desktop PC with an RJ 45 terminated UTP 5 cable 3 Power If the LAN port supports PoE IEEE 802 3af compliant the AC DC adapter is not required If not supported connect the IP Phone power port to the DC out of Power Adapter Connect the Power Adapter AC plug to an AC wall jack Headset Connect Headset RJ 11 jack to the IP Phone headset jack Handset Connect the Handset coiled cord to the IP Phone base and handset 3 Jan 09 IP8815 Nortel IP Phone Qc NORTEL User Guide 3 Using Features of IP8815 Phone 3 1 Receiving a Call When you receive a call your phone rings the LCD displays the incoming call information and the associated line button flashes To answer a ringing call o Lift the handset You may press the speakerphone button line button or the softkey to activate the speakerphone To use a headset press the headset button To end the call o Hang up the handset If using the speake
23. ettings using the Previous Next softkeys and press the softkey o Dial 6 or move the cursor to 6 Time Configuration using the Previous Next softkeys and press the OK softkey o Dial 5 or move the cursor to 5 Date Format using the Previous Next softkeys and press the softkey o Press the Previous Next softkeys to select the display format and press the softkey to save your entry An asterisk displays in front of the current setting S o Move to another parameter with the Return button L and continue the session or press the Settings gt button to exit Esos mee 6 1 the configuration session KA f Jan 23 08 30 Date Format month DD Jan 23 5 7 Lock Outgoing Call The IP Phone can be configured to allow outgoing calls only if a password is entered When enabled the LCD screen will display the password request and the lock icon as shown In this mode the password must be entered prior to placing an outgoing call b P4 L j Jan 23 08 30 Enter Password ii mange o NN To activate this feature the LCD password must be set consult your system administrator to set the LCD password To enable disable the Lock Outgoing Call feature o Press the Setting gt button o Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the softkey o Dial 8 or move cursor to 8 Lock Outgoing Call using the Previous Next softkeys and press the softkey 19
24. handset to complete the transfer To cancel a transfer for example the second party does not answer or is busy o Press the EndCall softkey 3 5 Using Blind Call Transfer You can transfer an active call to another extension without talking to the party receiving the call The call transfers to the new party without verifying that the new party is there or willing to receive the call To transfer an active call without announcing the transfer o Press the BlindXfr softkey The active call status changes to hold and you receive dial tone o Dial the number you wish to receive the transfer o Hang up the handset to complete the transfer To cancel a transfer for example you mis dial the receiving number o Press the EndCall softkey 3 6 DSS BLF Presence Your IP8815 Phone may be assigned with DSS BLF Direct Station Selection Busy Lamp Field buttons that address the special needs associated with an Attendant or Secretarial answering position The specific needs for these users are e DSS one touch calling and transfers to the extensions 5 Jan 09 IP8815 Nortel IP Phone User Guide Lc NCGRTEL e BLF Presence visual status indication of the extension when the associated extension is busy the LED illuminates red To call an idle covered extension o Lift the handset You may press the speakerphone button or the headset button o Press the DSS button You may press the DSS button prior to lifting the handse
25. his phone Orange LED flashes at 30 ipm slow flash Shared line in use at Red LED On another phone Shared line call held at Red LED slow flash 1 Jan 09 IP8815 Nortel IP Phone QowORTEL ep another phone Line not registered w server Red Orange LED flashes color red to orange at 30 ipm When the LCD displays information for a line such as when an incoming call first rings the LED color is orange otherwise the LED color will be green Flexible buttons not assigned for line access may access features such as Speed dial Redial and others Refer to section 5 5 and your system administrator for further information The figure below shows other major components of IP8815 Phone These components include e Handset e Speaker and microphone e Message Wait Indicator Message LED e LCD 140 by 48 pixel displays 5 lines e Flexible button labels Message LCD LED Handset Speaker gt 2 Microphone Button labels The top line of the LCD indicates a number of icons indicating the connection status and options for the IP8815 phone A list of the icons and there meaning are provided in Appendix C 2 Jan 09 IP8815 Nortel IP Phone QowORTEL ep 2 Installing your IP8815 Phone The figure below shows the cable connections for your IP Phone The LAN and desktop PC connections employ standard category 5 LAN cables terminated with RJ 45 connectors The IP Phone supports PoE Pow
26. ll o Lift the handset for privacy or press the headset button to use the headset 3 11 Last Call Return When you answer a call the IP Phone stores the caller s contact information so you can return a call later at the touch of a button The number is stored in memory but is lost if power to the IP Phone is interrupted To call the last incoming caller o Press the LastCall softkey The IP Phone activates the speakerphone and places the call o Lift the handset for privacy or press the headset button to use the headset 3 12 Speed Dial Buttons Flexible buttons not assigned as a line are available for configuration as feature buttons including Speed dial Pressing a Speed dial button selects your line and sends the stored number to the call server for processing Refer to your system administrator for further information To place a call using Speed dial o Press the desired Speed dial flexible button The IP Phone activates the speakerphone and places the call on your line You may select a different line button on your IP Phone prior to selecting the Speed dial button 7 Jan 09 IP8815 Nortel IP Phone User Guide Lc NORTEL o Lift the handset for privacy or press the headset button to use the headset 3 13 Speed Number Dialing Your IP8815 Phone incorporates a Phone Book with up to 100 records Refer to section 4 2 for information on use of the Phone Book Each record includes a name contact information and a Speed number
27. n the microphone back on o Pressthe illuminated Mute button again 3 16 Accessing Your Voice Mail When you have a message waiting the Message LED flashes to indicate you have new messages in your mailbox The IP Phone delivers the message waiting indication for your primary line line button 1 To access your voice mailbox o Press the Message button The display indicates the number of messages waiting o Press softkey The IP Phone activates the speakerphone and places a call to your voice mailbox To listen to your messages follow the instructions for your voice mail system 8 Jan 09 IP8815 Nortel IP Phone Quc NORTEL User Guide 3 17 Hotline Warm Line With Hotline Warm Line operation configured the IP Phone automatically calls the defined destination when you take the handset off hook or press the speaker button The call initiates immediately Hotline or after a delay of up to 10 seconds Warm Line The later permits you the time to access another feature or line as needed Note that with Hotline configured Speed dial redial and other automated dialing features will not operate Operation of this feature is automatic 9 Jan 09 IP8815 Nortel IP Phone User Guide Lc NORTEL 4 Advanced Services and the IP8815 Phone LCD Menu This section describes how to view and use the advanced services available through the LCD menu The IP8815 Phone has three context sensitive softkeys pressing the softkey selects the fun
28. parameter with the Return button D and Lag continue the session or press the Settings r button to exit Yes wo 8 NN the configuration session 5 6 4 Time Format The format of the LCD time display can be set for 12 hour format or 24 hour format In addition the LCD time display can be disabled To set the display format for time Press the Setting i7 button Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the softkey o Dial 6 or move the cursor to 6 Time Configuration using the Previous Next softkeys and press the OK softkey o Dial 4 or move the cursor to 4 Time Format using the Previous Next softkeys and press the softkey i x rd o An SESS displays in front of the emer setting Press the Previous Next softkeys to select the Time Format and press Time Format the OK softkey to save your entry 12 HR 08 30 o Move to another parameter with the Return button L and Previous Next oK 18 Jan 09 IP8815 Nortel IP Phone User Guide amp Lc NORTEL continue the session or press the Settings Iesch button to exit the configuration session 5 6 5 Date Format The format of the LCD date displays in the one of the formats below MM DD 01 22 DD MM 22 01 DD Month 22 Jan Month DD Jan 22 Disabled no date display To set the date display format Press the Setting 17 button Dial 3 or move the cursor to 3 Phone S
29. rademarks or registered trademarks of their respective companies IP8815 Nortel IP Phone Qe MORTEL sr ie Care amp Precautions Before connecting or using your new phone take a moment to consider safety and reliability Use common sense when locating connecting and using your IP8815 Phone Locate on a dry level surface Keep the phone away from the edges of the surface to avoid the potential of a fall Locate cables to avoid potential for damage For example do not locate under rugs or carpet as damage may result from foot traffic or heavy objects Also do not locate cables between the desktop and walls where they may be crushed damaging the insulation Check the cables regularly and if damage is noted disconnect your phone Contact your local representative for a replacement Should liquid spill on the phone disconnect the unit from power and the network Do not use during lightning storms Lightning presents a potential shock hazard Clean the IP8815 Phone with a soft dry cloth do not use liquid cleaners Always use caution when connecting to AC power Use only with a properly grounded standard AC power outlet What is new in this release Issue 0 02 2009 1 second draft ii Jan 09 La NORTEL IP8815 Nortel IP Phone User Guide Table of Contents 1 IP8815 IP Phone e UE 1 2 Installing your IP8815 d Le TE 3 9 Using Features OL IP S615 EEEIEgeegeegegeeegegesg ege ee 4 di PROC SIV IG RTE 4 g2 Ee e gt
30. rphone press the speakerphone button If using the headset press the headset button To refuse a ringing call o Press softkey the IP Phone stops ringing and the call server routes the call 3 2 Placing a Call You place calls with the handset on hook or off hook Similar to your mobile phone IP8815 Phone uses a technique called store and forward dialing After you dial a digit the IP Phone waits about 6 seconds for additional digits If you do not dial additional digits the IP Phone sends the digits you dialed to the call server for processing To send the digits immediately press the button to indicate dialing is complete and then the IP Phone sends the number to the call server To place a call o Liftthe handset You may press the speakerphone button or line button to activate the speakerphone To use a headset press the headset button o Dial the destination number After a short delay the IP Phone sends the number or dial to send the dialed digits immediately o When the called party answers begin speaking the LCD displays the elapsed call time To end the call o Hang up the handset If using the speakerphone press the speakerphone button If using the headset press the headset button 3 3 Putting a Call on Hold You can place a call in a waiting state where the held party cannot hear you and you cannot hear the held party The held party receives MOH Music On Hold if configured in the call server Whil
31. rsor to 3 Phone Settings using the Previous Next softkeys and press the softkey o Dial 6 or move the cursor to 6 Time Configuration using the Previous Next softkeys and press the OK softkey o Dial 2 or move the cursor to 2 Time Zone using the Previous iN Next softkeys and press the OK softkey An asterisk ien 23 08 30 S Time Zone displays in front of the current selection SE o Select the nearest region from the display using the Previous GMT 07 00 MOUNTAIN STA softkeys and press the OR softkey to save the entry Previous Next OK o Move to another parameter with the Return button D and continue the session or press the Settings rt button to exit the configuration session 5 6 3 DST Auto Adjustment The IP8815 Phone automatically adjusts for DST Daylight Savings Time when enabled To enable disable automatic daylight savings time Press the Setting i7 button Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the softkey o Dial 6 or move the cursor to 6 Time Configuration using the Previous Next softkeys and press the OK softkey o Dial 3 or move the cursor to 3 DST Auto Adjustment using the Previous Next softkeys and press the OKI softkey o Press the softkey to enable DST Auto Adjustment or press LUND TRECE e the NO softkey to disable DST Auto Adjustment DST Auto Adjustment Current value is Yes o Move to another
32. s stored in the Voice Mail server and dials the Voice Mail server by pressing the softkey To assign a function to a flexible button not used as a line O O O Press the Setting i75 button Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the softkey Dial 5 or move the cursor to 5 Flexible Key Setting using the N eC Previous Next softkeys and press the softkey GEES 16 Jan 09 Lc NCRTEL Select the desired flexible button An asterisk displays in front of the current setting Select a function using the Previous Next softkey and press the softkey Refer to the flexible button functions chart above If the selected function is Speed dial enter the speed number and press the OK softkey to save the entry To enter alphanumeric characters select the softkey Refer to IP8815 Nortel IP Phone User Guide rd dan 23 08 30 07 Select Function No Function Previous Next OK KA L 07 Enter Number 5559988 Appendix A for the character mapping of dial pad digits o Move to another parameter with the Return button L and continue the session or press the Settings gt button to exit the configuration session 5 6 Time Configuration Within the Time Configuration menu the IP Address or name of the desired Simple Network Time Protocol SNTP server and the local time zone are defined In addition Daylight Savings Time DST is
33. t which activates the speakerphone and places the call To transfer an active call o Press the DSS button The IP Phone places the active call on hold and calls the extension o Await answer and announce the transfer o To complete the transfer hang up the handset To cancel a transfer for example the second party does not answer or is busy o Press the zr eri softkey 3 Call Forward Call forward directs incoming calls to ring at another location that you designate You can select one of four 4 conditions that will forward your calls Call Forward Busy redirects incoming calls if the line is busy Call Forward No Answer redirects incoming calls that are not answered in the configured no answer time Call Forward Busy or No Answer redirects incoming calls if the line is busy or not answered after the no answer time expires Call Forward All Calls immediately redirects all incoming calls To set up Call Forward Press the CallFwd softkey Use the Previous Next softkeys to select the desired Call Forward condition Press the softkey Input the destination where you want your calls sent Press the softkey The display shows x Fwd to ext indicating the forward condition and destination for the calls B Busy N No answer BN Busy or No answer U Unconditional O O O O To disable Call Forward o Press the CallFwd softkey The message Fwd to xxxx disappears from the LC
34. te LEE 20 Appendix A Dial Pad Character Set ccce eLeee EE RREEE RR nennen nean 22 Appendix lu 23 Peer Let C WE Uu mem 24 iV Jan 09 IP8815 Nortel IP Phone QioWORTEL ep 1 IP8815 IP Phone Overview Your new LG Nortel IP8815 Phone is an Internet Protocol IP phone employing Session Initiation Protocol SIP the well known open standard for establishing managing and terminating a communication session IP8815 Phone interoperates with call servers proxies and gateways to exchange SIP signaling messages for call control Real time Transport Protocol RTP packets deliver voice between the end points over a managed IP network Features available to IP8815 Phone through SIP call servers are similar to those of a conventional business telephone In addition to the features described in this guide your call server may provide additional features often using dialed feature codes Refer to your system administrator for further information The IP8815 Phone has fixed feature buttons soft feature keys flexible buttons that are configurable and dial pad buttons as shown in the figure below Transfer amp Setting button Transfer use to Transfer your active call Setting use ta access the LCD Menu for display and modification af IP Phone configuration softkeys 3 display in bottom line of LOD are interactive changing function based
35. tion between the equipment and the receiver e Connect the equipment into an outlet on a different circuit from that to which the receiver is connected If problems persist consult the dealer or an experienced radio TV technician for help Canadian Compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada This device complies with Class B limits of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation European Union Declarations of Conformity LG Nortel Co Ltd declares that the equipment specified in this document which bears the CE mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive R amp TTE 1999 5 EC including Electromagnetic Compatibility Directive 89 336 EEC and Low Voltage Directive 73 23 EEC The product fulfills the essential requirements of the harmonized standards shown above 2 Product Safety Instructions This product complies with and conforms to the following international Product Safety standards as applicable Safety of Information Technology Equipment IEC 6095 1 including Relevant national deviations as listed in Compliance with IEC for Electrical Equipment IECEE Safety of
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