Linksys LVS 9000 User's Manual
Contents
1. SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty DINKSGYS A Division of Cisco Systems Inc U pg rade to the Latest Fi rmm are LINKSYS Software Upgrade the SPA9000 and SPA9xx Devices You can upgrade the SPA IP Phones in the following steps Please enter the IP address and admin password of the SPA IP Phones Please check the IP address of the SPA IP Phone using the IP Phone s menu button or the IVR e Menu button gt scroll down using Navigate button Network Current IP address e VR 11045 use for SPA901 phone Device IP 182 158 0 1 Notice The Phone s admin password Is the same as the SPA9000 Admin Password 5 901 Leave this field blank if no password is set Menu Button ex Linksys Voice System Setup Wizard v1 0 SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty WS SS Configure SPA9000 I TSP Information LINKSYS Configure Your SPA9000 Voice Service You must have a service provider if you are to make and receive external calls In this step you are minimally required to have a proxy user ID User ID 14085551212 xxxxxXXXXXXEXXX Password Outbound Proxy Optional Enable NAT Keep Alive Optional Yes a No Display Name Op2. 9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty Voice over is Everywhere Lower Monthly Bills for Broadband Access and the Usage of Broadband Phone Services Coupled with Availability of Advanced Telephony Features Are Driving Small Businesses to Use VolP Services VoIP Is Going Mainstream The popularity of consumer VoIP services and large enterprise adoption of IP telephony are a testament that the technology works and is going mainstream 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKSYS EOS IS Broadband Phone Services for Small Business Non Geographic Virtual Numbers Make a Small Business Look Big Allow Local Access to Customers Web Based Customer Portal Additional Lines Added with Ease Call Detail Records and Accounting Voicemail One Button Access to VM Box from IP Phone Voice Mail Notification Check VM from Regular Phone Check VM from E mail Simple Alert Voice Message Attached as a WAV or File Meet Me Conference Calling Call Forwarding and Find Me Affordable Prices co Systems Inc All Rights Reserved Linksys Cisco Proprietary All Co LINKSYS ausu Small Business Vol P Over Broadband Network Very
3. Call Transfer ee Attended e Voice Mail Integration with SP _ Blind Music on Hold Locally Stored e Call Forwarding Network Based When Busy Do Not Disturb When Not Answered Three Party Conference Calling All Calls Call Park and Retrieve from Any Find me otation Simultaneously Ring Multiple Phones 2006 Cisco Systems Inc All Rights Reserved To A Division of Cisco Systems Inc M Ir nksys Small Business IP Centrex IP PBX Key System SPA9000 2 Ethernet Ports Via a software license key the 2 FXS Ports SPA941 and SPA942 can be Configuration Server upgraded to 4 extensions The SIP Proxy Server SPA9000 can be upgraded to 2 Application Server SIP Support up to 16 users Phones Media Server SPA941 SPA921 SPA901 Graphical Display Graphical Display Wall or Table Mount i 2 or 4 Extensions 1 Extension Rugged Design 4 Line Keys No Line Keys Flash Redial Vol Buttons 4 Soft Keys 4 Soft Keys No Display SPA942 SPA922 oe Note The SPA922 SPA942 support IP Phones with 2 Port Graphical Display Graphical Display PoE and as such do not come with a Ethernet Switch and 2 or 4 Extensions 1 Extension power supply Optionally the PA100 Power Over Ethernet 4 Line Keys No Line keys power supply for Linksys IP Phones may 4 Soft Keys 4 Soft Keys be ordered separately VolP Accessories Accessories
4. SPA900 Series IP Phone Comparisons Integrated PoE on Switched Ethernet Port and Second Ethernet Port for PC SPA901 5 921 SPA941 SPA922 SPA922 SPA942 SPA942 Linksys IP Telephone Comparison Chart Ethernet High Resolution Power over Ethernet SPA Model Voice Lines Paris Graphical Display Support SPA901 1 N SPAS 21 1 SPAQ22 Y SPA941 N Y SPA942 All SPA900 Series Phones Support QoS 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKSYS A Division of Cisco Systems Inc ME nksys Multi Line Phones Key Features of the SPA921 922 SPA941 942 High Quality and Distinctive Look and Feel Hi Resolution Graphical Display 128 x 64 Monochrome Backlit Display and PoE on SPA922 amp SPA942 e Menu Driven User Interface Four Illuminated Line Keys SPA941 amp SPA942 Four Soft Keys e Four Way Navigation Button wz Speakerphone with Hands Free Operation SPA941 e Headset Port 2 5mm SPA942 e Hold Button Call Logging Missed Incoming Outgoing e Personal Directory 100 Entries Message Waiting Light Message Retrieval Button Volume Control Handset Speaker i Headset SPA921 Ringer SPA922 Illuminated Speaker Mute and Headset Activation Key e Audible and Visual Incoming Call Alert Linksys Cisco Proprietary All Content Subject To
5. TUM 4 SUV SPA901 SPA9 1 SPA941 SPA922 SPA942 w POES5 w POES5 w POES5 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 1 Line Port Provides Call Routing To and From POTS Transparent Migration from Legacy POTS Service to VoIP Optional Routing of Local Toll Free Calls to POTS Back Up in Case of Internet Access Problems 1 Phone Port Provides Connection for Analog Phone or Fax Machine Phone Port ECTS Line Port SPA3000 Left and Right Side Views 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LVS 9000 IP Network and VOIP Service Requirements 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG A Division of Cisco Systems Inc Prepa ri ng You r Network for LVS 9000 Ethernet Bandwidth Budget for Off Net VolP Calling for Each Side of Conversation G 726 24 G 726 16 G 729 Assumptions Bandwidth Calculated with No Silence Suppression Two 20 Millisecond Frame Samples Propagated over an Ethernet WAN Link Note The use of Silence Suppression can reduce the average bandwidth budget by over 30 Reference Web Sites VoIP Line Bandwidth Calculator http www erlang com calculator lipb VoIP Bandwidth Calculator http www pack
6. 1 Plays prompt company location and office hours Caller calls AA greeting and waits E ee for caller input 2 Ring Hunt Group Ring Hint Group None i TT ETETA Step 2 Write your own greetings based Ring Hunt Group None upon the sample below You will record your Incorrect Input Plays prompt 3 Not a valid extension please try again greetings in the next step Sample Advanced AA Office Hours Greeting Sample Company Location and Office Hours Greeting Thank you for calling Your Company Name if you know your party s extension We are located at company location We are open Monday to Friday to 5 PM number you may dial it at any time To reach our receptionist dial 0 For company location and office hours dial 1 For the xxx department dial 2 For the yyy department dial 3 Back Linksys Voice System Setup Wizard v1 0 SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty TO A Division of Cisco Systems Inc AA Cal Flow Du ri ng Non Off i ce Hours Configure SPA9000 Non Office Hours Auto Attendant AA Operation Note The IVR must be used to record AA greetings Use this step to plan and prepare these greetings You will record them in a subsequent step A sample greeting is shown in the text at the bottom of this slide The lett to right flow below shows this behavior of the AA
7. SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty To A Division of Cisco Systems Inc mporta nt Configu ri ng PBX extensions Configure the internal Phone Extensions Please configure your PBX extension accounts here Each extension number has to be a valid number and no longer than 4 digits Each extension name has to start with an alphabetic character Notice If you change an existing extension here you will need to reconfigure that SPA IP phone 10 n NENNEN 12 Ex es m mm ee os Phone 2 T DN 1 2 4 5 6 7 8 g a indo Change ETT Linksys Voice System Setup Wizard v1 0 SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG O Share Line Confi gu ration Configure SPA9000 Shared Extension Optional Please configure your 5 9000 shared extension accounts here Each shared extension number has to be a valid number and no longer than 4 digits Each shared extension name has to start with an alphabetic character Example When there is an incoming call to the shared extension the SPA9000 will alert all the sharing client stations Wage Back ext Linksys Voice System Setup Wizard v1
8. 0 SPAQOOO 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKSYS A Division of Cisco Systems Inc Hunt Group Configuration LINKSYS E onfig Hunt Group Configure Hunt Groups Optional Hunt Group Name Sales 7 Please configure your hunt group accounts here Each hunt group 0 extension number has to be a valid number and no longer than 4 digits Each hunt group name has to start with an alphabetic character Hunt List Available Choosen 5000 5001 505 Add gt gt 206 Add All Example Remove All 2 3 Move Down Add Fun bri Delete Selected Group OK Cancel m Hunt Group is a series of telephone lines identified as a group such that if one line is busy or does not answer the next available line in that group is rung Undo Chama Back T Linksys Voice System Setup Wizard v1 0 SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty TO sion of Cisco Sy Auto Attendant configuration A Division of Cisco Systems Inc LINKSYS Configure Your SPA9000 c How do you want the 5 9000 to receive incoming calls A The auto attendant answers all incoming calls seconds B Ring extension operator 12 seconds befo
9. dd A Division of Cisco Systems Inc al rk Su pport e Call Park and Call Un Park allow the user to park any call from an LVS 9000 phone and pick it back up from the same or a different LVS 9000 phone Park a Call Follow These Steps 1 While the call is connected press the park soft key on your LVS 9000 phone 2 Enter the parking lot number on which to park the call 3 Result Call is parked and you are disconnected from the call 4 f configured the parked caller is listening to music By default the Park code is 38 To Pickup a Parked Call Sometimes Referred to as Un parking a Call Please Follow These Steps 1 Press the unpark soft key or dial the corresponding code on your LVS 9000 phone 2 Enter the parking lot number where the call is parked 9 Result You are connected with the parked call By default the Unpark code is 39 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKSYS Jc Adding Phones to an LVS 9000 Network The Following Three Options Are Available 1 The phone can automatically configure itself with the LVS 9000 system A extension will be automatically assigned to the phone 2 The LVS 9000 Configuration Utility can be used where by the new phone will be automatically sensed by the LVS Wizard Configuration Utility and can be configured p
10. for the Auto Attendant feature To enter the IVR type the key four times in quick succession on the analog phone attached to the Phone 1 port on the SPA9000 You will hear the IVR prompt you for a command Linksys At that point enter a valid command followed by the key Also since the SPA901 IP phone does not have a display to check and set IP phone parameters it uses the same IVR that is available in the SPA9000 More information is available in the User Guide accessible from the button below Linksys Voice System Setup Wizard v1 0 SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty configuration process Below you will find additional background terms used First screen Is the standard Linksys Welcome page Following that is the End User License Agreement EULA screen The User Guide is accessible from the Welcome and Introduction screens We continue to update the functionality of the Wizard to make it more versatile so please check back regularly on www linksys com for the latest version LINKGYG ge OS UC Main Menu Selections Please select one of the following choices Software Upgrade the SPA9000 and SPA9xx devices Configure the SPA9000 Configure the SPA9xx IP Phones Localization ExT Back Next Linksys Voice System Setup Wizard v1 0
11. Bytes SIP Bytes Sent SIP Messages SIP Bytes External IP Eat 1 Status Registration State Last Registration At Next Registration In Message Waiting Mapped SIP Port 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty INKSYS A Division of Cisco Systems Inc U pg rade Order ng Procedu re Order Processing Generates KEYS Send list to Heseller Obtain Distributor for Order Mac Serial E Mail to Linksys gt AC OA 1F DE 8A 23 AA RIAL 0000121211232 Disti Linksys sends Receives list with E Mail with Key Keys and Forwards per device to Distributor to Customer Customer updates Provisioning Server or Update per Device Te ae i rem Im usas im mE oo Er L LITT T I T5 A TEM CUu 1 E d i 1 gt Products SPA941UPG SPA942UPG 0 SPA9000UPG J 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG Hed Stay Connected to Linksys for Updates and I nfo A Division of Cisco Systems Inc LINKSYS A Division of Cisco Systems Inc VolP CISCO SYSTEMS Model No SPA9000 lll LINKSYS A Divisi
12. Change Not a Warranty 2006 Cisco Systems Inc All Rights Reserved LINKSYS SORES SUS qDA90 P Phone e Key Features Rugged Design Desktop or Wall Mountable LEDs e Message Waiting Visual Ring e Status Holding Call RJ45 Ethernet Connection Ringer Volume Control Adjustable Fixed Buttons Flash Hold Conference Swap Redial Volume Control 2006 Cisco Systems Inc All Rights Reserved LINKGYG A Division of Cisco Systems Inc Li nksys Vol p Phone Featu res 921 922 941 942 Software Features SPA9000 IP PBX Integration Comprehensive Interoperability Complete VoIP Features amp Management Excellent Voice Quality Secure Calling via SRTP Remote Provisioning via HTTPS HTTP TFTP 3 Party Application Server Call Control Interop Broadsoft Broadworks Interoperability SIP B with Bridged Line Appearance Support Downloadable Ring Tones Network Based Ring Tone Support Call Transfer Call Back on Busy Call Forwarding Call Conferencing Do Not Disturb Hands Free Operation On products with a Speakerphone Personal Directory 100 Entries Independently Configurable Dial Plan Per Line JP Dialing URI or IP Address Support Call Logs for Incoming Outgoing Missed Calls 60 Entries P PARDI SPA941 SPA942 SPA921 SPA922 2006 Cisco Systems Inc All Rights Reserved Linksy
13. Proprietary All Content Subject To Change Not a Warranty LINKSYS A Division of Cisco Systems Inc Usi ng the LVS 9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKSYS A Division of Cisco Systems Inc LVS 9000 Featu res e Placing and Receiving Calls Voicemail Support Auto Attendant Support 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty Rn qb A Division of Cisco Systems Inc LVS 9000 Featu res cont Call Transfer Support Three Party Conference Calls Call Forwarding ntercom Group Paging Support 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG c uuum A Division of Cisco Systems Inc LVS 9000 Featu res cont Speed Dialing Call Logging e Last Call Return Do Not Disturb DND Corporate Directory Directory Dialing Support e Music on Hold Support 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty A Division of Cisco Systems Inc Sh a red Cal rance SLA Su pport e Share Line Appearance SLA allows multiple stations to share extension number and m
14. Small Business Very Small Business E IP Network Be Woden Eu Legacy Telecom Network a gl Ae DN Customer Customer The IP PBX System Provides SIP Server Registrar and Proxy Functions e VoIP Service Provider Supports Voice and Services Phone Numbers Call Origination amp Termination Off Net Call Routing Voice Messaging Services Voicemail Unified Messaging etc e Voice and Data Traffic Between Sites is Carried by the IP Network e PSTN Carries Overflow Voice Traffic if the VolP Service is Unreachable via LAN Attached Gateway Appliance PSTN Public Switched Telephone Network 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty A Division of Cisco Systems Inc j ntrod ng the LVS 9000 IP Teleohony System For Home Offices and Small Business 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty EVS 9000 Requires Vol P Service I ntegration The LVS 9000 Must be Integrated with a Linksys Certified LVS 9000 VoIP Service Provider s Service The VoIP Service Provider Provides the Following Services Outbound Call Termination Services e Local Long Distance and International Calling Inbound Call Origination Services e DID Direct Inward Dialing Toll Free Serv
15. WBP54G 802 11G WiFi Dongle for VoIP POESS Uses VoIP Device s Power Adapter 902 3af Compliant SPA3000 Works with Any 5V Linksys VoIP Device PoE Dongle for VoIP PSTN Gateway 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG A Division of Cisco Systems Inc Core Components of the SPAS9000 SIP Proxy and Registrar Server Accepts registration from client stations and proxies SIP messages Media Proxy Server Proxies RTP packets between client stations and proxies SIP messages Configuration Server Serves configuration files to client stations and auto configures un provisioned client stations Application Server Supports advanced features such as Call Park Pickup Directory Directed Call Pickup and Group Paging Music on Hold Server Streams Audio Files to User s Phones Both On Net amp Off Net Optionally An External Server May be Used for Music on Hold Web Server Used for Configuration and Monitoring System Settings ATA with 2 FXS Ports Each FXS port can be connected to analog phone or fax machine The two FXS ports can only register to the internal proxy server Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 2006 Cisco Systems Inc All Rights Reserved Rn A Division of Cisco Systems Inc LVS 9000 Key Benefits When Used w
16. anage a call as a group Line 1 2002 Line 1 2005 Line 1 2013 Line 1 2004 Line 2 2002 Line 3 Sales Line 4 Sales 2006 Cisco Systems Inc All Rights Reserved Line 2 2005 Line 3 Sales Line 4 Sales Line 2 2013 Line 3 Sales Line 4 Sales Line 2 2004 Line 3 Sales Line 4 Sales Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG cen Simultaneous Ringing of Multiple Phones At Least One Line of Each Phone Two Methods Registered as 1001 1 Configure a Shared Line A 2 Register Multiple Devices with the Same ID Shown 7 Call for 1001 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKSYS A Division of Cisco Systems Inc Line 1 2002 Line 2 2002 Line 3 Sales Line 4 Sales Support Hunt Group 2002 2005 2013 2004 VM Support 2006 Cisco Systems Inc All Rights Reserved Line 1 2005 Line 2 2005 Line 3 Sales Line 4 Sales Linksys Cisco Proprietary All Content Subject To Change Not a Warranty Hunt Group Support Line 1 2013 Line 2 2013 Line 3 Sales Line 4 Sales Line 1 2004 Line 2 2004 Line 3 Sales Line 4 Sales 1 INKSYS A Division of Cisco Systems Inc Directed Call Pick Up 2006 Cisco Systems Inc All Rights Reserved 1 Determine which phone is ringing
17. by listening This is the target phone 2 Press the Pickup soft key or dial the corresponding code on your LVS 9000 phone 3 Wait for your phone to prompt you to enter the target phone number 4 Enter either the extension number of the target phone 5 Your phone will then display a menu of calls that are currently ringing on the target phone 6 Select the call to pickup from the menu 7 Result You are connected to the caller of the selected incoming call the target phone will stop ringing By default the Directed Pickup code is 37 Directed amp Group Call Pick Up Support Call Pick Up To use Group Call Pickup follow these steps 1 Determine if any phone is ringing by listening It could be more than one 2 Press the GrPick soft key or dial the corresponding code on your LVS 9000 phone 3 Wait for your phone to return a list of all the LVS 9000 phones that are currently ringing Note that your phone will net be included in this list 4 Select the target LVS 9000 phone that you want to pickup 5 Wait for your phone to display a menu of calls that are currently ringing on the target phone 6 Select the call to pickup from the menu 7 Result You are connected with the caller of the selected call the target phone will stop ringing By default the Directed Pickup code is 36 Linksys Cisco Proprietary All Content Subject To Change Not a Warranty o
18. er the utility s interface 3 A Linksys LVS certified reseller can be consulted to manually administer the new phone in line with the business needs 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG O Advanced Configuration via Web Pages All LVS 9000 series products feature a web server that can be used to independently configure the devices We highly recommend that VARs wishing to configure the LVS 9000 system in this manner do so only after they have had extensive experience with the LVS 9000 products and have an expert level understanding of IP networking and VoIP User Login basic advanced Info System SIP Provisioning Regional Phone Eat User Personal Directory Call History System Information DHCP Enabled Current IP 192 168 1 101 Host Mame SipurasPA Domain Current Netmask sen ocn oen ell Current Gateway 192 158 1 1 Primary DNS 192 168 1 1 Secondary DNS Product Information Product Name SP 4 941 Serial Number aB 1dFADD114 Software Version 4 1 1005 Hardware Version 1 0 0 5509 MAC Address DDEDBDA7UCD Client Certificate Installed Phane Status Current Time 1 1 2003 12 00 00 Elapsed Time 00 00 00 Broadcast Pkts Sent 2 Broadcast Bytes Sent 684 Broadcast Pkts Recy Broadcast Bytes Recy 100425 Broadcast Pkts Dropped Broadcast Bytes Dropped 0 RTF Bytes Sent RTF
19. etizer com voip diagnostics bandcalc html 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKSYS A Division of Cisco Systems Inc LVS 9000 Installation and Support e Local Network Considerations f Possible Use QoS Enabled Routers and Switches Ethernet Switch with QoS Internet Router with QoS jE E m 82 PC Used for LVS Administration SPA9000 PC Workstation SPA942 Phone with SPA921 Phone PC Workstation Built In Switch and QoS with QoS 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LVS 9000 Configuration Wizard 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LVS9000 Installation overview SPA942 IP PHONE 1 SPA941 IP PHONE 2 SPA941 IP PHONE 3 Modem or Gateway Internet Administration ANALOG PHONE FAX SPA9000 IP PBX PC 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty To A Division of Cisco Systems Inc LVS Confi gu ration Wi ra INKSYvS A Division of Cisco Systems Inc Thank you for choosing Linksys This Setup Wizard will help you install the Li
20. existing configuration Wizard is meant to simplify the configuration flow with certain assumptions made Do not mix the methods of configuration via the Wizard with a direct modification via the WEB pages of the devices Direct modification via the WEB pages should ONLY be done by very knowledgeable users e We continue to update the functionality of the Wizard to make it more versatile so please check back regularly on www linksys com for the latest version 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG ausus LVS Wizard Start U p Pages LINKSYS A Division of Cisco Systems Inc Thank you for choosing Linksys This Setup Wizard will help you install the Linksys Voice System LVS SPA9000 and SPA9xx series devices Click Here to Start Setup Wizard ver 1 0 introduction The steps in this program will guide you in the LVS installation and and features of this system When you are ready click on the next button of this screen This program enables LVS Linksys Voice System software upgrades and basic configuration of the LVS devices The LVS minimally consists of the SPA9000 and SPA 9xx series phones The SPA9000 has an Integrated Voice Response IVR system that is used during this process to check status and program parameters The IVR is also used to enter your greetings
21. for non office hours Please write down the non office hours greetings to be played on a piece of paper a sample is shown below You will record this in a subsequent step Correct Extension Rings corresponding extension AA answers the call Caller calls AA nd greeting and Sut 1 Plays prompt company location and office hours waits for caller input Incorrect Input Plays prompt Not a valid extension please try again Returns and waits for caller input Sample Greeting Sample Advanced AA Non Office Hours Greeting Thank you for calling Your Company Name We are closed presently If you know your party s extension you can dial now dial 1 for company location and office hours Baci Next Linksys Voice System Setup Wizard v1 0 mwan SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty To A Division of Cisco Systems Inc Recordi ng of Messages nto AA LINKSYS Record Auto Attendant Greetings af The IVA will allow you to record greetings to the SPA9000 1 Connect an analog phone to the Phone 1 port of the SPA9000 2 Using the analog phone connected to the Phone 1 port enter to access the IVR Enter 72255 to access the auto attendant message menu Follow the IVR prompts to enter review and delete messages 3 Use the greetings you prepared in the prior step to record the e anyti
22. ices Voicemail Boxes Provisioning Server and Firmware Upgrades Tier Il Technical Support A List of Participating VoIP Service Providers Are Available on www linksys com 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG e SONS IS Sou LVS 9000 Installation and Support Cont SP Model SP Purchases Equipment Linksys Distributor VAR Model From SP or Their Agent Sell Equipment to End User Customers SP Ships Equipment to End User Customers SP Installer Agent or Customer Responsible for Setting Up Equipment with SP Account _ Information SP or Agent Responsible for providing Support to End User Customers Options Additional Steps Remote Provisioning Configuration e Customer Provided With Access to Portal for Account Management VAR Purchases Equipment from Linksys Distributor VAR Sells Equipment to End User Customers VAR Configures and Installs Equipment with SP Account Information VAR Provides Support to End User Customers Options Remote Provisioning Configuration Customer Provided With Access to Portal for Account Management 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKSYS A Division of Cisco Systems Inc Remote Ma nagement amp Pr
23. ith Linksys SPA900 Series Phones the LVS 9000 Delivers a Best In Class User Experience for a Fraction of the Cost of a Traditional PBX System o Easy Installation and Maintenance Automatic Discovery and Configuration of Linksys IP Phones Configuration Wizard for LVS 9000 Administrator Tight Integration with Broadband VoIP Service Low Touch Provisioning e Advanced Easy to Use Features Scalable Flexible Architecture Low Cost of Ownership and Operation Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 2006 Cisco Systems Inc All Rights Reserved DiNKSGYS A Division of Cisco Systems Inc 16 IP Phones 4 2 Analog Devices LE Customers Maximum 16 IP Phones i SPA901 SPA921 SPA922 SPA941 SPA942 e ay ay x x Landline f Telecom Network A 2 PSTN p VoIP ZH Network Up 1 5 Mbps Down 3 0 Mops 2 Analog Devices Internet cO a s QoS Enabled Broadband SPA9000 Modem Router IP PBX Assumption 110 kbps per Call one way Line Call Capacity budgeted for Off Net Calling Phones using G 711 setting 15 s Cisco Proprietary All Content Subject To Change Not a Warranty 2006 Cisco Systems Inc All Rights Reserved SPA900 Series Business Phones and Accessories
24. me office hours greeting using message 5 non office hours greeting using message 6 for advanced AA only e company location and office hours greeting using message 7 Back Nex Linksys Voice System Setup Wizard v1 0 SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty Re A Division of Cisco Systems Inc Configu ri ng Li nksys p Phones LINKSYS Configure the SPA IP Phone If you have previously factory reset the SPA IP Phone it will take 2 upwards of 1 minute before it will show in the list below Hit the refresh list button below to refresh the list of IP Phones to configure Select an IP Phone from the list below to configure SPAxx phone is ready for configuration when the SPA901 is ready for MAC address and extension number are displayed configuration when both LEDs are off back Linksys Voice Sysiem Setup Wizard v1 0 SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty lINKSYS A Division of Cisco Systems Inc Configu ri ng p Phone Extensions Configure the SPA IP Phone Enter settings for the IP Phone Station Name Back Nex Linksys Voice System Setup Wizard v1 0 SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco
25. nksys Voice System LVS 5 9000 and SPASxx series devices Click Here to Start SPA9000 and SPA9xx Series Phone setup Wizard ver 1 0 USAF ouge EXIT Cisco SYSTEMS Madal No SPAS000 Copyright 2006 Cisco Systems Inc All Rights Reserved 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty I A Division of Cisco Systems Inc LVS Wi Za rd Chec ki ist wizard is available for download from www linksys com Unzip the files and run the exe file from your PC The PC should be installed in the same network as the LVS 9000 system The following are the minimum required devices needed to be connected to run the wizard SPA9000 Unit SPA9xx series phones SPA942 SPA921 SPA901 etc A network router and a switch with enough Ethernet ports for all the devices to be in the network analog phone to be connected to SPA9000 Phone 1 port A Window based PC to run the wizard A Valid VoIP Service Provider Account and voicemail settings if applicable 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG A Division of Cisco Systems Inc LVS 9000 Wi Za ra Exec uta ble Wizard can be executed on the LVS system that has been previously configured using the wizard Changes will be added modified onto the
26. on of Cisco Systems Inc www Linksys com IP Telephony System Linksys A Division of Cisco Systems Inc Glick Here to Start 2 Ethernet Ports LAN WAN amp 2 FXS Ports E wain SPASOOO Copyright 2006 Ciara Symtoms ee A figis ieran rary Setup Wizard ior TA 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG Jui Questions related to Linksys Products ask linksys emeapm cisco com 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty Cisco SYSTEMS WWW LINKSYS COM
27. ovision ng Customer Sites Service Provider XML TXT SPC Configuration Server Internet Provisioning Server wan SIP Management Server 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LVS 9000 Series Product Details 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty A Division of Cisco Systems Inc Typical LVS Set Up 16 Phones Max SOHO or Small Business SPA942 SPA941 Legacy Telecom Network PSTN Local Area Network Broadband J Phone Services SJ Broadband Service BB Modem Wireless Router SPA9000 Fax Machine PSTN Public Switched Telephone Network 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG Telephony Communication System Features o Automated Attendant Local and Corporate Directory A Reduce Cal Load On Receptionist No Receptionist Call Pickup Professional Welcome for All Callers 1 Single Number Access to All Employees Group Paging A Guaranteed Call Completion ntercom Fast Easy Set Up and Maintenance e Call Hunt Groups Automatic Call Distribution Routing Sequential Bridged Shared Line Call Appearance Robin
28. re the auto attendant answers C Ring the auto attendant immediately Linksys Voice System Setup Wizard vi 0 SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG A Division of Cisco Systems Inc Setti ng the Worki ng Hou re amp Off Days LINKSYS Configure Your Advanced Auto Attendant AA Operation Enter your office working and non office hours below Office Hours From E Execute Office Time To 18 fo AA Checks Current Weekends amp Non ffice Hours Friday saturday Execute Non office time AA Sunday Back Nex Linksys Voice System Setup Wizard v1 0 SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty A Division of Cisco Systems Inc al Routi ng by the Auto Attenda nt AA Configure Your Office Hour Auto Attendant AA Operation Note In preparation for recording your AA prompts in the next step use this step to design your own greetings 5tep 1 Please enter the extension to ring when the orrect Extensi Rings corresponding extension caller enters 0 2 3 or 4 Correct Extension J ponding 0 axe meres ete ed Operator AA answers plays usi rect Ae E office hours Caller Input
29. s Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG A Division of Cisco Systems Inc PoE Spl itter for Vol p POES5 Power Any 5v VoIP Appliance with Power Over Ethernet 5 802 3af PoE Compliant 5 Volt 2 Amp Low Cost Products Supported SPA1001 SPA2000 SPA2002 SPA2100 SPA3000 SPA2102 SPA3102 PAP2 PAP2T SPA901 SPA921 SPA941 SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG SSSI WIFI Ethernet Bri dge WBP54G Turn Any 5v VoIP Appliance or Phone Into A WiFi Endpoint WBP54G 802 11 G WiFi to Ethernet Bridge Configuration Wizard via PC and CD Included Uses 5v Power Adapter That Came with VolP Device WEP WPA or WPA2 Encryption Very Affordable Products Supported SPA1001 SPA2000 SPA2002 SPA2100 SPA3000 SPA2102 SPA3102 PAP2 PAP2T SPA901 SPA921 SPA922 SPA941 SPA942 SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty LINKGYG SORES Power over Ethernet Support on SPA9xx Phones SPA900 Series Phones with Integrated PoE Support SPA922 SPA942 e PoE Ethernet Switch SRW224P PoE Splitter POES5 r Y at hae Res Linksys SRW224P
30. tional m y Company NAT Keep Alive Interval Optional B Auth ID Optional NAT Keep Alive Message Optional NAT Keep Alive Destination Optional Indo Chanie Bare I E Linksys Voice System Setup Wizard v1 0 ww SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty lINKSYS Voice Mail Configuration Options A Division of Cisco Systems Inc LINKSYS Configure Your PBX Voicemail Setting How will the voicemail accounts be handled My ITSP provides multiple voicemail accounts have a separate voicemail server which provides voicemail account for each extension don t have multiple voice mail accounts from either my ITSP or a separate voicemail service provider Back Nexi Linksys Voice System Setup Wizard v1 0 wn SPA9000 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty Voice Mail Configuration Settings A Division of Cisco Systems Inc LINKSYS Configure the Voicemail Server URL Configure the voicemail account settings Mailbox Subscribe URL MAILSERVER mailserver my itsp com Mailbox Deposit URL DEPLISITGmallserveer mu itsp cam Mailbox Manage URL TA NAGEctmalserver my IEsp com indo Change Back Next Linksys Voice System Setup Wizard v1 0 ww
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