Linear AE-500 User's Manual
Contents
1. Turn on Intemet Connection Firewall for this connection UN CHECK THESE are THREE BOXES lt Back j Next gt Cancel lt Back J Finish _ Cancel 14 AFTER CONNECTING SWITCH TO YOUR BROWSER SOFTWARE MICROSOFT INTERNET EXPLORER NETSCAPE NAVAGATOR ETC AND ENTER THIS ADDRESS http 192 6 94 2 ae500 html al Dialing 555 1234 F h aer 12 THE MODEM WILL DIAL THE NUMBER Connecting AE 500 Cancel 45 THE AE 500 HOME PAGE WILL DISPLAY ON YOUR BROSWER 13 THE AE 500 CHECKS THE USER NAME AND PASSWORD Connecting AE 500 3 Verifying username and password Setting up Multiple Units The system supports up to seven AE 500s connected to the same telephone line Some telephone systems may only support up to four units on the same telephone line In multiple unit installations each AE 500 must be assigned a unique unit number before programming The unit number allows connecting to a specific unit when calling for programming One unit must be assigned as Unit 1 NOTE If this is a multi unit installation the installation company most likely has already set the unit numbers The following programming step is shown for reference To set a units number perform the following steps on each AE 500 unit connected to the same telephone line 1 If not already in Programming Mode use the local keypad to enter the master password and access programming Press 7 41 E Enter th2. NOTE When entering resident names programming the AE 500 from a computer is the preferred method Refer to the Programming from the Local Keypad section of these instructions for details on alphanumeric entry from the keypad Changing the Directory Number Length The factory setting for the directory number length is 3 digits It can be set to 2 3 or 4 digits 1 If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming Press 0 2 Enter the directory number length 2 3 or 4 Press H Exit Programming Mode if all programming is complete Adding a Resident 1 If not already in Programming Mode use the local keypad to enter the master password and access programming Press 2 1 E Enter the directory number that will be displayed for the resident Press 4 NOTE To add the name using all capital letters press E before entering the name Enter the name of the resident to be displayed up to 16 characters Press 4 Enter the resident s telephone number up to 12 digits Press 4 Exit Programming Mode if all programming is complete Modifying a Resident Once resident data has been set it can be modified to change a resident s name or telephone number 1 If not already in Programming Mode use the local keypad to enter the master password and access programming Press 2 2 E Enter the resident s directory number Press NOTE To
3. 3 E Enter the transmitter s facility code enter 0 if not used Press E Enter the transmitter s ID number Press 4 Exit Programming Mode if all programming is complete NO ON Noor wp 10 AVAILABLE ON SOME MODELS ONLY Q NO RELAY PRESET BOTTOM RIGHT BUTTON TYPE OF BOTTOM LEFT BUTTON TRANSMITTER SINGLE BUTTON TWO BUTTON FOUR BUTTON Q NO RELAY PRESET Q RELAY A Q RELAY B Q RELAYS A amp B 2 NO RELAY PRESET Q RELAY A Q RELAY B Q RELAYS A amp B ASSIGN BLOCK TRANSMITTER PPN 41 41 NUMBER FC ID NUMBER NUMBER OF TRANSMITTERS IN THE BLOCK FC FACILITY CODE 0 15 0 IF UNUSED ID LOWEST TRANSMITTER ID NUMBER IN THE BLOCK ASSIGN SINGLE ENROLLED TRANSMITTER A5 FC ID FC FACILITY CODE 0 IF UNUSED ID TRANSMITTER ID NUMBER SUSPEND A TRANSMITTER AS FC ID FC FACILITY CODE 0 15 0 IF UNUSED ID TRANSMITTER ID NUMBER Wireless Transmitter Programming Continued Activate a Transmitter If a transmitter has been suspended it can be activated again with these ACTIVATE A TRANSMITTER programming steps 1 If not already in Programming Mode connect by telephone or use the 4 2 ae EC H D H local keypad Enter the master password and access programming Press 4 2 E Enter the transmitter s facility code enter 0 if not used FC FACILITY CODE 0 15 0 IF UNUSED Press ID TRANSMITTER ID NUMB
4. ON PP G3 SPEAKER TONE ON RELAY CHANNEL A ACTIVATION 0 0000 OFF PP 64 MAXIMUM VISITOR TALK TIME 2 2 1 MINUTE PPN 71 UNIT NUMBER 2 ey UNIT 1 Programming Notes For security backing up a unit s data is always a good idea When making programming changes backups should be done frequently The following steps detail data backup and restore techniques used while programming with the AE 500 s built in programming interface and a personal computer Data Backup To copy data from a unit to a backup file follow these steps 1 From the home page click Utilities 2 Select Data Backup 3 Click Save at the XML warning window 4 Select a file to save to and click Save Data Restore To copy data from a backup file to a unit follow these steps 1 From the home page click Utilities 2 Select Load Factory Defaults IMPORTANT NOTE Always load the factory defaults into a unit before performing data restore Otherwise the unit s data may become corrupted Click Yes then Save When complete click Data Restore Browse for the file to copy Select the file and click Upload to send the file to the unit oar wo Resident Data Programming Up to 250 resident names and telephone numbers can be set Each resident entry is assigned a directory number The directory numbers are the numbers visitors enter to have the system call the residents
5. backing up a unit s data is always a good idea 1 After entering the Resident Data Media Data and programming options for the first unit click Utilities then Data Backup Click Save at the XML warning window then select a file to save to 2 After the data backup is complete disconnect from the first unit then re connect to the unit to copy the data to 3 From the home page click Utilities then Load Factory Defaults When complete click Data Restore and browse for the file to copy Select the file and click Upload to send the file to the unit IMPORTANT NOTE Always load the factory defaults into a unit before performing data restore Otherwise the unit s data may become corrupted 4 Make any other unit specific programming changes before disconnecting SETTING A UNIT NUMBER 71 UNIT UNIT UNIT NUMBER 1 7 FOR MULTI UNIT INSTALLATION FACTORY SETTING UNIT NUMBER 1 New Connection Wizard Connection Name What is the name of the service that provides your Intemet connection CREATE A UNIQUE NAME FOR EACH UNIT IN THE MULTI UNIT Type the name of your ISP in the folowing box INSTALLATION NS ISP Nane BE 500 Unit 2 The name you type here will be the name of the connection you are creating New Connection Wizard Phone Number to Dial What is your ISP s phone number Type the phone number below Phone number 5551234 2 ADD DELAY COMMAS AFTER THE TELEPHONE NUMBE
6. 500 NOTE When a block of transmitters is assigned all transmitters in the block will become active and ready to use If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming 2 Press 4 1 4 3 Enter the number of transmitters in the block 4 Press 4 5 Enter the transmitter block s facility code NOTE Facility codes are optional Enter 0 to have the system ignore the transmitter block s facility code 6 Press H 7 Enter the first lowest transmitter ID number for the block of transmitters 8 Press H 9 Exit Programming Mode if all programming is complete Assign Single Enrolled Transmitter Assigning a transmitter allocates memory space for the transmitter NOTE When a transmitter is assigned it will become active and ready to use 1 If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming Press 4 5 4 Enter the transmitter facility code enter 0 if not used Press H Enter the transmitter ID number of the transmitter Press Exit Programming Mode if all programming is complete Suspend a Transmitter Transmitters may be suspended if necessary such as when a transmitter is lost or stolen 1 If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming Press 4
7. TO TOGGLE RELAY A ALTERNATES ON OR OFF RELAY 5 TO TOGGLE RELAY B ALTERNATES ON OR OFF TEMP NUMBER OF USES ALLOWED 1 250 DELETING AN ENTRY CODE PPN 33 33 CODE CODE CODE THE ENTRY CODE TO DELETE Wireless Transmitter Programming Up to 500 wireless transmitters can be used with the system Transmitters can be ordered in pre programmed blocks of sequential ID codes Up to 16 blocks of transmitters can be used Transmitter blocks can be ordered with a Facility Code of 1 15 for block identification if desired Using Facility Codes is optional For security an individual transmitter can be deactivated in case it is lost or stolen NOTE Transmitters will activate Relay Channels A or B depending on the setting of the transmitter button options See the table below for the factory preset button options Your installer may have modified these options Check boxes are provided to log any modified button options TRANSMITTER BUTTON OPTIONS SINGLE BUTTON LEFT BUTTON ORTOP LEFT BUTTON RIGHT BUTTON TOP BUTTON OR TOP RIGHT BUTTON Q NO RELAY Q RELAY A PRESET Q RELAY B Q RELAYS A amp B Q NO RELAY Q RELAY A Q RELAY B PRESET Q RELAYS A amp B Q RELAY A Q RELAY B Q RELAYS A amp B Assign Block Transmitter Assigning a transmitter block assigns memory space for each block of transmitters used with the AE
8. WAIHAOOMOMOOHOOOOO OE e To delete all wireless transmitters press WAEOMOOOOHOOO OOO H 3 Exit Programming Mode if all programming is complete 14 DISPLAY UNIT NUMBER lan DISPLAY SYSTEM FIRMWARE VERSION 134 LATCH RELAY CHANNEL A 81 LATCH RELAY CHANNEL B 82 RELEASE RELAY CHANNEL A 83 RELEASE RELAY CHANNEL B 84 DELETE ALL RESIDENT DATA PPN 92 92 000000 000000 DELETE ALL ENTRY CODES PPN 93 93 000000 000000 DELETE ALL WIRELESS TRANSMITTERS 94 000000 0000007 PPN 94 AE 500 Operation Requesting Access with an Entry Code e Residents have up to 40 seconds to key in their entry code e Up to eight seconds are allowed between each keystroke e All digits of the entry code must be entered Example If the entry code length is set for four digits and the code is 0042 the user must enter 0 0 4 2 If the wrong key is pressed pressing the gt k key will reset the keypad The correct code can then be re entered After a correct code is entered and if the conditions for granting access are fulfilled the programmed relay channel will activate for the programmed time If the number of incorrect codes entered exceeds the keypad lockout count the keypad will be locked and not accept any entries for one minute Requesting Access with a Wireless Transmitter e Activate a wireless transmitter within radio range of the AE 500 s antenna e After a valid tr
9. or cable modem Your ISP may refer to this type of connection as PPPoE The name you type here will be the name of the connection you are creating O Connect using a broadband connection that is always on This is a high speed connection using either a cable modem DSL or LAN connection It is always active and doesn t require you to sign in lt Back Next gt Cancel 8 NEW CONNECTION WIZARD INTERNET ACCOUNT INFORMATION ENTER Linear AS USER NAME AND 123456 AS PASSWORD Internet Accou Information You will need A account name and password sign in to your Intemet account Type an ISP accour iame and passworfthen write down this information and store it in a safe place lf you ha forgotten an esing account name or password contact your ISP 9 NEW CONNECTION WIZARD COMPLETING THE WIZARD SELECT ADD SHORTCUT AND CLICK FINISH New Connection Wiza Completing the New onnection Wizard You have successfully completed the f eps needed to create the following connection AE 500 Share with all users of this come er User name Pe Password Confirm password OTIT g2 connection will be saved in the Ne vork mnections folder Use this account name and password when anyone connects to the Internet from this computer 7 Add a shortcut to this connection to fiy desktop Make this the default Intemet connection To create the connection and close this J vizard click Finish
10. 4 Exit Programming Mode if all programming is complete Display System Firmware Version The version of the firmware installed in the system can be displayed 1 If not already in Programming Mode use the local keypad to enter the master password and access programming 2 Press QB E 3 The display will show the firmware version 4 Exit Programming Mode if all programming is complete Manual Control of the Relays For servicing or testing each relay output can be controlled manually from the local keypad while in Programming Mode 1 If not already in Programming Mode use the local keypad to enter the master password and access programming 2 Enter a command to control a relay Press 8 1 H to latch Relay Channel A Press 8 2 4 to latch Relay Channel B Press 8 3 4 to release Relay Channel A Press 8 4 E to release Relay Channel B 3 The display will show the unit number for three seconds 4 Exit Programming Mode if all programming is complete Deleting Database Entries Sections of the database can be deleted individually Exercise care when using these commands their effect cannot be reversed 1 If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming 2 Enter a command to delete database sections e To delete all resident data MAHOMOOOOHOOOOO MOH e To delete all entry codes press
11. AE 500 Telephone Entry amp Access Control System aa Facility Manager s Guide Linear Building On Innovation USA amp Canada 800 421 1587 amp 800 392 0123 760 438 7000 Toll Free FAX 800 468 1340 www linearcorp com OPERATING INSTRUCTIONS 1 PRESS AND RELEASE EF TO VIEW THE DIRECTORY 2 HOLD H To SCROLL FoRWARD 3 HOLD G TO SCROLL BACKWARD 4 LOCATE THE DESIRED NAME IN THE DIRECTORY 5 ENTER THE DIRECTORY CODE TO CALL RESIDENT IF NO ANSWER PRESS 5k To HANG UP Contents COMUGING cicero ecg scceetinecteanistecaiie Gane eas ates RE 2 WTOC UCHIOM naranai 2 ODOT ALON EE E E E AE E E E ties 2 Database OVErViCW eseesrrsiiirsoi issin oai 2 SYSTEM FEATUIES 0 cceccesessesesesseessesesesseeessssceseseeeseesesesseeesaeseseees 3 Programming with a Computer cceesesceeetessesetetseseteeseteeeeeees 4 Setting Up Multiple Units eee ceeeseeseeseeeeessseeseseeessseeeees 5 Programming Over the Telephone ccccceccsessessesseeseceeneseeees 6 Programming from the Local Keypad cccccsesescsseeseseseteeeeeeees 6 Programming Reference c ccecccccceeccseesescsecsssessesstetsesenesesneneseeees 7 Factory SettingS cceccecsescsecesessescseeseeceeceeesseeseseseseseseeeesesees 7 Programming Notes creses T Resident Data Programming ccccccesesescecesescesssseenseseeecse
12. E INTERNET OPTION O Connect to the network at my workplace Connect to a business network using dial up or VPN so you can work from home a field office or another location New Connection Wizard New Connection Wizard Network Connection Type elcome to the New Connection What do you want to do This w Grd helps you O i Conne to the Internet Connect to the Intenet so you can browse the Web and read email Connect a private network such as your workplace Set up a homN or small office network O Set up a home or small office network Connect to an existing home or small office network or set up a new one Set up an advanced connection Connect directly to another computer using your serial parallel or infrared port or set up this computer so that other computers can connect to it Ta continue click Next 5 NEW CONNECTION WIZARD INTERNET CONNECTION lt Back Next gt 6 NEW CONNECTION WIZARD CONNECTION NAME ENTER AE 500 AS THE ISP NAME New Connection Wizard Internet Connection How do you want to connect tefine Internet SELECT CONNECT USING DIAL UP MODEM Connection f ame What is Hf 3 name of the service that provides your Intemet connection ame of your ISP in the following box and a regular or ISDN phone line ISP Name Connect using a broadband connection that requires a user name and password AE 500 This is a high speed connection using either a DSL
13. ER Enter the transmitter s ID number Press 4 Exit Programming Mode if all programming is complete Delete single Enrolled Transmitter Delete a single enrolled transmitter from the system DELETE SINGLE ENROLLED TRANSMITTER 1 If not alreay in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming 4 T F F C D NOTON Press Exit Programming Mode if all programming is complete 2 Press A 7E 3 Enter the transmitter facility code 4 Press i FC FACILITY CODE 0 IF UNUSED 5 Enter the transmitter ID number of the transmitter ID TRANSMITTER ID NUMBER 6 re 11 System Options For most installations the factory settings for the system will be appropriate Your installer may have already customized some of the system settings To change selected system settings use the following programming steps Keypad Lockout Count The system counts the number of invalid entry codes are entered at the local or remote keypad The factory setting for the lockout count is five The lockout value can be from two to seven 1 If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming Press 5 1 E Enter the number for the lockout count 2 7 Press E 5 Exit Programming Mode if all programming is complete Telephone Key Assignments for Residents Residents use their telephone k
14. GE KEYSTROKES DISPLAY UNIT NUMBER 2 2 eae 12 LATCH RELAY CHANNEL A eee 81 LATCH RELAY CHANNEL B 2 rererere 82 RELEASE RELAY CHANNEL A 2 eee 83 RELEASE RELAY CHANNEL B 2 eee 84 DELETE ALL RESIDENT DATA 0000an 927000000 0000004 DELETE ALL ENTRY CODES 0 ee 937 0000000000004 DELETE ALL WIRELESS TRANSMITTERS 0 0 000000200 94000000 0000004 CUSTOM MASTER PASSWORD Factory Settings FACTORY SETTING MASTER PASSWORD oiii Sii 0s tcc esse dio ae curiae enoda ansans 123456 TRANSMITTER BUTTON SETUP SINGLE BUTTON LEFT OR TOP LEFT BUTTON ACTIVATES RELAY CHANNEL A RIGHT OR TOP RIGHT BUTTON ACTIVATES RELAY CHANNEL B TOP BUTTON ACTIVATES 0 0 NO RELAY LOWER LEFT BUTTON ACTIVATES 0 2 NO RELAY LOWER RIGHT BUTTON ACTIVATES 2 NO RELAY PPNO2 DIRECTORY NUMBER LENGTH 3 DIGITS PPNO3 ENTRY CODELENGTH ee 4 DIGITS PPN 31 ENTRY CODE RELAY SELECTION 0 0 00004 RELAY CHANNELS A amp B PPN 31 ENTRY CODE USAGE LIMIT 0 ee UNLIMITED PPN 51 KEYPAD LOCKOUT COUNT n 5 TRIES BEFORE LOCKOUT PPN 57 WELCOME DISPLAY TEXT 0 0 00 LINEAR ACCESS TELEPHONE ENTRY PPN 58 TELEPHONE KEY ASSIGNMENTS FOR RESIDENTS TELEPHONE KEY 9 2 2 ee RELAY CHANNEL A TELEPHONE KEV 5 5 2 ee RELAY CHANNEL B TELEPHONE KEY oe DISCONNECT VISITOR PP G2 SPEAKER CHIRP ON KEYSTROKES 0 ee
15. IZARD PHONE NUMBER TO DIAL ENTER THE TELEPHONE NUMBER OF THE AE 500 S LINE New Connection Wizard Phone Number to Dial What is your ISP s phone numbg Type the phone number flow Phone number 585 1234 You might need to include a 1 or the area code or both If you are not sure you need the extra numbers dial the phone number on your telephone If you hear a modem sound the number dialed is correct lt Back Nest gt Cancel Connect AE 500 10 DOUBLE CLICK ON DESKTOP ICON TO LAUNCH CONNECTION WINDOW Username Linear Password Fo change the saved password click here al AE 500 7 Save this user name and password for the following users Me ony O Anyone who uses this computer Djal 555 1234 11 CLICK DIAL TO START CONNECTION Cancel Properties Help the Internet will find programming the AE 500 with a computer very easy The AE 500 s memory contains the pages that the computer will view When selections and changes are made on the computer the AE 500 s memory is programmed to your custom settings The following screen pictures show setting up a Dial up connection in Windows XP and how to connect with a single AE 500 To create Dial up connections for multi unit installations see the next page 2 THE NEW CONNECTION WIZARD WILL START CLICK NEXT 3 NEW CONNECTION WIZARD NETWORK CONNECTION TYPE SELECT CONNECT TO TH
16. OPTIONAL POSTAL LOCK KEYPAD Your access control installation company has set this master password for this installation Use this password to enter programming mode Programming with a Computer The AE 500 s built in programming interface can be accessed on site using a separate telephone line or off site using a computer with a modem and any Internet browser if using Netscape be sure Java is installed The AE 500 can be programmed using the local keypad or with a telephone but computer programming is the easiest method Navigating through the AE 500 s programming pages is similar to browsing through your favorite web site s pages Anyone familiar with 1 FROM CONTROL PANEL SELECT NETWORK CONNECTIONS THEN SELECT NEW CONNECTION WIZARD M Network Connectig File Edit view Frforites Tools Advanced Help Back Local Area Connection Wizard 2 New Network Setup Connection Wizard Wizard 4 NEW CONNECTION WIZARD GETTING READY SELECT SET UP MY CONNECTION MANUALLY New Connection Wizard Getting Ready The wizard is preparing to ft up your Intemet connection How do you want to cofiect to the Internet t service providers ISPs ly For a dialup connection you will need your account name password and a phone number for your ISP For a broadband account you won t need a phone number O Use the CD I got from an ISP lt Back Jest gt Canca 7 NEW CONNECTION W
17. R gt THEN ENTER THE UNIT NUMBER AND A You might need to include a 1 or the area code or both If you are not sure you need the extra numbers dial the phone number on your telephone If you hear a modem sound the number dialed is correct Linear Corporation Model AE 500 Utilities Data Backup Load Factory Defaults UTILITIES PAGE ico HOME Programming Over the Telephone The system can be programmed using a TouchTone telephone The telephone s keypad will act similar to the AE 500 s local keypad Connecting with a Telephone 1 Place a call to the telephone number of the line that AE 500 is connected to 2 The AE 500 will answer and sound a tone for about 2 second 3 After the tone enter the master password then press factory setting is 123456 your installer may have set a new password If the password is correct the system will sound two short beeps For multi unit installations enter the unit number then before entering the password 4 Programming commands can now be entered from the telephone s keypad Refer to the following sections of this manual for programming step details When programming over the telephone each programming step consists of entering programming data using the keypad The system will sound beeps over the telephone to indicate correct or incorrect entries e After a correct entry two short beeps will sound After an incorrect entry a long beep w
18. STER PASSWORD ENTER PROGRAMMING FROM TELEPHONE Call wait for tone then enter MASTER PASSWORD ESCAPE CANCEL cic cei Giabawnagely hg sedie og iva tiga wt bb Does oe EXIT PROGRAMMING 0 2 eae 194 SYSTEM OPTIONS USAGE PROGRAM POSITION NUMBER DIRECTORY NUMBER LENGTH 0 2 2 es PPN 02 ENTRY CODE LENGTH 20 es PPN 03 KEYPAD LOCKOUT COUNT 2 es PPN 51 WELCOME DISPLAY TEXT eee PPN 57 TELEPHONE KEY ASSIGNMENTS FOR RESIDENTS 0 0 ee PPN 58 SPEAKER CHIRP ON KEYSTROKES 2 ee PPN 62 SPEAKER TONE ON RELAY CHANNEL A ACTIVATION PPN 63 SET MAXIMUM VISITOR TALK TIME 22 ee PPN 64 SET UNIT NUMBER eee PPN 71 ACCESS MEDIA CONTROL USAGE PROGRAM POSITION NUMBER ADDING A RESIDENT sic cecii ninn enine main ade pod manae nnn EEA Ea PPN 21 MODIFVA RESIDENT i sisie sess sieges nite sie ay ets odpm eoerag edereesemas PPN 22 DELETING A RESIDENT sis isi sist enon dials ate ve tee tile edie ts metal nea dees PPN 23 ADDING AN ENTRY CODE 00 eee PPN 31 MODIFYING AN ENTRY CODE nii 2 es PPN 32 DELETING AN ENTRY CODE cic sits s snee nice sus os ots wspmes serra dere esnanes PPN 33 ASSIGN BLOCK TRANSMITTER 0 20 00 PPN 41 SUSPEND A TRANSMITTER 0 0 0 cece eee eee eee PPN 43 ACTIVATE A TRANSIATITER s s ni ctsrie scacisocarte pinapapunta pa eiae PPN 42 ASSIGN A SINGLE ENROLLED TRANSMITTER 0 00 0 PPN 45 DELETE A SINGLE ENROLLED TRANSMITTER o n PPN 47 SYSTEM UTILITIES USA
19. ansmitter is decoded and if the conditions for granting access are fulfilled the programmed relay channel will activate for the programmed time Requesting Access with a Visitor Call e Press H to view the directory e f the visitor already knows the resident s directory number they can enter the directory number to call the resident e f the visitor doesn t know the residents directory number they can scroll through the alphabetical directory entries by pressing or E holding down the keys will scroll the display faster To facilitate a faster search the directory search will begin in the middle The visitor can search forward or backward from there e When the visitor finds the resident s directory number they enter it on the keypad to call the resident The system dials the resident s telephone number to establish 2 way communications NOTE The resident s telephone number will never be displayed to the visitor The resident answers the call and converses with the visitor to determine if access will be granted The resident can use their telephone s keypad to grant access activating Relay Channel A by pressing 9 or activating Relay Channel B by pressing 5 After access is granted the system will disconnect the visitor and resident call The resident can disconnect the visitor without granting access by pressing gt or by hanging up NOTE The telephone keys that the resident presses can be customized fo
20. can now be entered on the local keypad Refer to the following sections of this manual for programming step details Re entering a Command After a Mistake If an incorrect entry or an incorrect key is pressed during programming to clear the keypad press and start the programming step over again Exiting Programming Mode 1 Press 9 9 E NOTE The AE 500 will automatically exit Programming Mode after five minutes of programming inactivity LOCAL KEYPAD ALPHANUMERIC ENTRY FOR PROGRAMMING STEPS REQUIRING TEXT NOTE FOR EASY TEXT ENTRY a i c d i f g i l PROGRAM THE SYSTEM USING A COMPUTER 1 2 Mab stu 7 8 1ST PRESS IS 1ST LETTER mno e 2ND PRESS IS 2ND LETTER e 3RD PRESS IS 3RD LETTER x o e 4TH PRESS IS THE KEY NUMBER e 5TH PRESS IS 1ST LETTER AGAIN space minus sign dot e WAIT 3 SECONDS FOR THE NEXT CHARACTER A BEEP WILL SOUND AFTER THE 3 SECOND DELAY TIME OR PRESS ANOTHER KEY e THE FIRST LETTER OF EACH WORD WILL BE UPPER CASE TO MAKE AN ENTIRE WORD UPPER CASE TEXT ENTER FIRST FINISH ENTRY BY ENTERING e PRESS STAR KEY TO BACKSPACE PRESS STAR AGAIN TO ERASE LINE Programming Reference PROGRAMMING CONTROL USAGE KEYSTROKES ENTER PROGRAMMING FROM LOCAL KEYPAD Press 0 and 2 then MA
21. d may be in lockout from too many incorrect attempts Wait one minute for lockout to clear and try again 3 Call installation company for service Resident s Telephone does not ring when a visitor calls 1 Resident s telephone number programmed incorrectly 2 Check AE 500 telephone line 3 Call resident from another line or cell phone to determine if the resident s telephone is working 4 Call installation company for service Transmitter does not activate relay 1 Transmitter button setting programmed to no relay would effect all transmitters 2 Transmitter block not enrolled 3 Specific transmitter is deactivated in the system 4 Call installation company for service Linear Limited Warranty This Linear product is warranted against defects in material and workmanship for twenty four 24 months The Warranty Expiration Date is labeled on the product This warranty extends only to wholesale customers who buy direct from Linear or through Linear s normal distribution channels Linear does not warrant this product to consumers Consumers should inquire from their selling dealer as to the nature of the dealer s warranty if any There are no obligations or liabilities on the part of Linear LLC for consequential damages arising out of or in connection with use or performance of this product or other indirect damages with respect to loss of property revenue or profit or cost of removal installation or reinstallation All impl
22. directory entry displayed when is pressed can be set to either the first directory entry or the directory entry in the middle of all directory entries alphabetically 1 If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming 2 Press 6 5 3 Select the option for the directory list start position e Enter 0 to start at the first directory list e Enter 1 to start in the middle of the directory list 4 Press 5 Exit Programming Mode if all programming is complete aPonr SPEAKER TONE ON RELAY A 63 TONE TONE 0 FOR RELAY TONE OFF TONE 1 FOR RELAY TONE ON FACTORY SETTING RELAY TONE OFF MAXIMUM VISITOR TALK TIME 644 TIME TIME TIME UNTIL AUTO DISCONNECT 15 255 SECONDS FACTORY SETTING 60 SECONDS DIRECTORY LIST START POSITION 6o POS POS 0 to show first directory entry POS 1 to show the middle directory entry FACTORY SETTING 1 SHOW MIDDLE DIRECTORY ENTRY 13 System Utilities Several utility commands are available for the system Utilities can be used to clear memory display system information and control the relays Display Unit Number In multi unit installations the unit number of each AE 500 can be displayed 1 If not already in Programming Mode use the local keypad to enter the master password and access programming 2 Press 7 2 4 3 The display will show the unit number for three seconds
23. e entry code to delete Press 4 Enter the entry code to delete again Press 4 Exit Programming Mode if all programming is complete When an entry code is programmed to activate a specific relay the selected relay will activate when the code is entered on either the AE 500 keypad or the remote keypad When an entry code is programmed to activate both relays and a remote keypad is attached Relay Channel A will activate if the entry code is entered on the AE 500 keypad Relay Channel B will activate if the entry code is entered on the remote keypad When an entry code is programmed to activate both relays and a remote keypad is not attached the entry code will activate both Relay Channels A and B When an entry code is programmed to activate both relays only timed relay mode is available for that code toggle relay mode is unavailable ENTRY CODE LENGTH OS LENGTH LENGTH NUMBER 2 6 OF ENTRY CODE DIGITS ADDING AN ENTRY CODE PPN 31 31 CODE CODE RELAY TEMP CODE THE NEW ENTRY CODE RELAY 1 FOR RELAY A RELAY 2 FOR RELAY B RELAY 3 FOR RELAYS A AND B RELAY 4 TO TOGGLE RELAY A ALTERNATES ON OR OFF RELAY 5 TO TOGGLE RELAY B ALTERNATES ON OR OFF TEMP NUMBER OF USES ALLOWED 1 250 MODIFYING AN ENTRY CODE PPN 32 32 CODE RELAY TEMP CODE ENTRY CODE TO MODIFY RELAY 1 FOR RELAY A RELAY 2 FOR RELAY B RELAY 3 FOR RELAYS A AND B RELAY 4
24. e unit number 1 7 Press Exit Programming Mode aPor Multiple Unit Installation Programming Information To computer program multi unit installations that use the same telephone line each unit will require a separate Dial up connection Creating a Connection for Each Unit 1 Start creating a Dial up connections for each unit as described on Page 13 2 When the New Connection Wizard asks for the Connection Name Step 6 in the Page 13 figure enter a unique name for the specific unit Example AE 500 Unit 2 3 When the New Connection Wizard asks for the Phone Number to Dial Step 7 in the Page 13 figure enter the common telephone number for the multi unit installation followed by four commas the unit number and a Example 555 1234 2 NOTE Each comma adds a 2 second delay to the dialing process Depending on the time required by the telephone system to make a connection to the AE 500 more or less commas might be required 4 When the New Connection Wizard is finished a desktop icon named for each AE 500 unit will be created on the computer To connect to a specific unit for programming double click on the desktop icon named for the unit Copying Data from One Unit to Another If multiple units will be sharing the same programming information data from one unit can be copied to another A backup file is created in this process to make copies For security
25. eys to grant access to visitors The factory settings are e Key 9 assigned to Relay Channel A e Key 5 assigned to Relay Channel B Key disconnects the visitor s call The resident s telephone key numbers can be changed if desired 1 If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming Press 5 8 E 2 3 Enter the telephone key number 0 9 4 Press 5 Enter a number to assign the key s function e Enter 1 to assign the key to Relay Channel A e Enter 2 to assign the key to Relay Channel B e Enter 3 to assign the key to disconnect the visitor s call e Enter 4 to disable the key 6 Press H 7 Exit Programming Mode if all programming is complete Welcome Display Text The AE 500 display will show a visitor a welcome message alternating with instructions on how to call a resident The welcome message can be customized to suit the installation NOTE When changing the welcome display programming the AE 500 from a computer is the preferred method Refer to the Programming from the Local Keypad section of these instructions for details on alphanumeric entry from the keypad 1 If not already in Programming Mode use the local keypad to enter the master password and access programming Press 5 7 E Enter the new text for the top line of the display up to 16 characters Press 4 Enter the new text f
26. ied warranties including implied warranties for merchantability and implied warranties for fitness are valid only until Warranty Expiration Date as labeled on the product This Linear LLC Warranty is in lieu of all other warranties express or implied All products returned for warranty service require a Return Product Authorization Number RPA Contact Linear Technical Services at 1 800 421 1587 for an RPA and other important details FCC Notice Changes or modifications not expressly described in this manual or approved by the manufacturer could void the user s authority to operate the equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation bet
27. igits in length all will be the same length The directory number is the number a visitor would enter to have the system call the resident RESIDENT DATA UP TO 250 RESIDENTS FOR EACH RESIDENT DIRECTORY NUMBER 2 TO 4 DIGITS NAME UP TO 16 CHARACTERS PHONE UP TO 12 DIGITS Entry Code Data An entry code is a number entered at the AE 500 keypad or remote keypad to request access Up to 500 entry codes can be set Entry codes can be from two to six digits in length all will be the same length Entry codes can be programmed for timed or toggle operation Timed relays activate for a programmed length of time Toggle relays latch on until the next time a toggle entry code is entered then the relay unlatches Each entry code can also be set for a limited or unlimited number of uses An entry code will activate Relay Channel A or B depending on how the entry code is programmed and whether or not a remote keypad is attached e When an entry code is programmed to activate a specific relay the selected relay will activate when the code is entered on either the AE 500 keypad or the remote keypad e When an entry code is programmed to activate both relays and a remote keypad is attached Relay Channel A will activate if the entry code is entered on the AE 500 keypad Relay Channel B will activate if the entry code is entered on the remote keypad e When an entry code is programmed to activate both relays a
28. ill sound After the complete programming step has been entered correctly three short beeps will sound Re entering a Command After a Mistake If an incorrect entry or an incorrect key is pressed during programming press gt lt and start the programming step over again Exiting Programming Mode 1 Press 9 9 E NOTE The AE 500 will automatically exit Programming Mode after five minutes of programming inactivity 1 CALL THE SYSTEM 2 WAIT FOR THE TONE TO FINISH 3 ENTER THE MASTER PASSWORD THEN PRESS TWO BEEPS SOUND WITH THE CORRECT PASSWORD NOTE FOR MULTI UNIT INSTALLATIONS ENTER THE UNIT NUMBER THEN BEFORE ENTERING THE PASSWORD THEN WHEN ENTERING COMMANDS CORRECT ENTRY TWO SHORT BEEPS INCORRECT ENTRY ONE LONG BEEP AFTER A COMPLETE STEP THREE SHORT BEEPS Programming from the Local Keypad The system can be programmed using the local keypad on the faceplate of the AE 500 The display will show the programming information NOTE When entering text programming the AE 500 from a computer is the preferred method Accessing Programming from the Local Keypad 1 Press 0 amp 2 keys at the same time then release 2 The display will show PASSWORD 3 Enter the master password factory setting is 123456 your installer may have set a new password 4 Press 4 5 Ifthe password is correct the display will show ENTER FUNCTION 6 Programming commands
29. modify the name using all capital letters press m before entering the name Modify the name of the resident to be displayed up to 16 characters or to keep the name press 4 and skip to Step 6 Press 4 Modify the resident s telephone number up to 12 digits or skip to Step 8 Press 4 Exit Programming Mode if all programming is complete Deleting a Resident Residents can be deleted individually 1 If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming Press 2 3 E Enter the resident s directory number Press 4 Enter the resident s directory number again Press 4 Exit Programming Mode if all programming is complete npor Pop 9 00 tO on e Pop a SON CON 0 NOoaPr on DIRECTORY NUMBER LENGTH O2 LENGTH LENGTH NUMBER 2 4 OF DIRECTORY NUMBER DIGITS FACTORY SETTING 3 DIGITS ADDING A RESIDENT PPN 21 21 DIR NAME PHONE DIR DIRECTORY NUMBER FOR THE RESIDENT NAME THE RESIDENT S NAME UP TO 16 CHARACTERS PHONE THE RESIDENT S TELEPHONE NUMBER UP TO 12 DIGITS MODIFYING A RESIDENT PPN 22 22 DIRANAME PHONE DIR DIRECTORY NUMBER FOR THE RESIDENT NAME THE RESIDENT S NAME UP TO 16 CHARACTERS PHONE THE RESIDENT S TELEPHONE NUMBER UP TO 12 DIGITS DELETING A RESIDENT 23 DIR DIR DIR DIRECTORY NUMBER FOR THE RESIDENT Entry Code Programming An entry code is a number entered a
30. nd a remote keypad is not attached the entry code will activate both Relay Channels A and B When an entry code is programmed to activate both relays only timed relay mode is available for that code toggle relay mode is unavailable ENTRY CODE DATA UP TO 500 CODES FOR EACH CODE ENTRY CODE 2 TO 6 DIGITS RELAY SELECTOR TEMPORARY USAGE COUNT Transmitter Data Up to 1000 wireless transmitters can be used with the system Up to 500 transmitters can be ordered in pre programmed blocks of sequential ID codes Up to 16 blocks of transmitters can be used Another option is to utilize up to 500 transmitters that are singly assigned A transmitter will activate either relay output depending the button programming same for all transmitters in the system An individual transmitter can be deactivated in case it is lost or stolen A single enrolled transmitter can also be deleted TRANSMITTER DATA UP TO 1000 TRANSMITTERS FOR EACH TRANSMITTER TRANSMITTER ID 1 65535 OPTIONAL FACILITY CODE 0 15 System Features OPERATING INSTRUCTIONS 1 PRESS AND RELEASE E TO VIEW THE DIRECTORY 2 HOLD El TO SCROLL FORWARD CAB N ET C 4 LOCATE THE DESIRED NAME IN THE DIRECTORY 5 ENTER THE DIRECTORY CODE TO CALL RESIDENT LOC K IF NO ANSWER PRESS XK To HANG UP SPEAKER KEYPAD LIGHTING MICROPHONE
31. o activate or for toggle operation e Enter 1 for Relay A e Enter 2 for Relay B Enter 3 for Relays A amp B e Enter 4 to toggle Relay A Enter 5 for to toggle Relay B Press If the number of uses is unlimited skip to Step 12 Enter the number of uses allowed 1 250 Press 13 Exit Programming Mode if all programming is complete Modifying an Entry Code Once entry codes have been set they can be modified to change the relay s to activate or the number of uses permitted 1 aPN If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming Press 3 2 E Enter the entry code Press Enter the number for the relay output s that this entry code will be allowed to activate or for toggle operation e Enter 1 for Relay A e Enter 2 for Relay B Enter 3 for Relays A amp B e Enter 4 to toggle Relay A Enter 5 for to toggle Relay B Sse ONO 0 Press If the number of uses is unlimited skip to Step 9 Enter the number of uses allowed 1 250 Press E Exit Programming Mode if all programming is complete Deleting an Entry Code Entry codes can be deleted individually 1 Noor wh If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming Press 3 3 E Enter th
32. or the bottom line of the display up to 16 characters Press 4 Exit Programming Mode if all programming is complete Speaker Chirp on Keystrokes The factory setting will cause the speaker to chirp when each key on the local keypad is pressed The speaker chirp can be turned off 1 If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming 2 Press 3 Select the option for keystroke speaker chirps e Enter 0 to turn OFF the keystroke speaker chirps e Enter 1 to turn ON the keystroke speaker chirps 4 Press H 5 Exit Programming Mode if all programming is complete Fon Noah op KEYPAD LOCKOUT COUNT 91 COUNT COUNT NUMBER 2 7 OF INCORRECT ENTRIES REQUIRED FOR LOCKOUT FACTORY SETTING 5 TRIES TELEPHONE KEY ASSIGNMENTS FOR RESIDENTS PPN 58 O8 KEY ACTION KEY RESIDENT S TELEPHONE KEY NUMBER ACTION 1 FOR RELAY CHANNEL A ACTION 2 FOR RELAY CHANNEL B ACTION 3 FOR VISITOR DISCONNECT ACTION 4 TO DISABLE THE KEY FACTORY SETTING KEY 9 RELAY CHANNEL A KEY 5 RELAY CHANNEL B KEY DISCONNECT WELCOME DISPLAY TEXT PPN 57 O 7 LINE 1 LINE 2 LINE 1 UP TO 16 CHARACTERS TEXT LINE 2 UP TO 16 CHARACTERS TEXT FACTORY SETTING LINEAR ACCESS TELEPHONE ENTRY SPEAKER CHIRP ON KEYSTROKE 624 CHIRP CHIRP 0 FOR KEYSTROKE CHIRP OFF CHIRP 1 FOR KEYSTROKE CHIRP ON FACTORY SETTING KEYSTROKE CHIRP ON System Op
33. r the installation See Telephone Key Assignments for Residents PPN 58 in the System Options section of these instructions The length of time the visitor is allowed to talk can be programmed from 15 255 seconds The resident will hear a series of beeps during the last 10 seconds of talk time To restart the talk timer the resident can press H on their telephone ENTRY CODE AT REMOTE KEYPAD ENTRY CODE AT LOCAL KEYPAD ACTIVATE TRANSMITTER es OS C ANTENNA _ ENTER DIRECTORY NUMBER OR PRESS OR TO SCROLL THROUGH THE RESIDENT NAMES aaa aam C PRESS TO VIEW DIRECTORY VISITOR TENANT AFTER SCROLLING ENTER THE RESIDENT S DIRECTORY NUMBER AND TALK WITH THE RESIDENT THE RESIDENT CAN CONTROL ACCESS USING TELEPHONE KEYS 9 RELAY A 5 RELAY B Bk DISCONNECT 15 Troubleshooting System completely dead 1 Call installation company for service Buzz on speaker 1 Call installation company for service Buzz on telephone line 1 Call installation company for service System will not answer an incoming call 1 AE 500 telephone line trouble 2 Call installation company for service Entry code will not activate relay 1 Entry code not set up for proper relay Remote keypad does not work 1 Check remote keypad indicator for power 2 Call installation company for service Main or remote keypad will not activate a relay 1 Entry code is not assigned 2 Keypa
34. t the AE 500 keypad or remote keypad to request access Up to 500 entry codes can be set Entry codes can be from two to six digits in length all will be the same length Entry codes can be programmed for timed or toggle operation Timed relays activate for a programmed length of time Toggle relays latch on until the next time a toggle entry code is entered then the relay unlatches Each entry code can also be set for a limited or unlimited number of uses An entry code will activate Relay Channel A or B depending on how the entry code is programmed and whether or not a remote keypad is attached Changing the Entry Code Length The factory setting for the entry code length is 4 digits It can be set to 2 6 digits 1 aPonr If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming Press 0 3 Enter the entry code length 2 3 4 5 or 6 Press 4 Exit Programming Mode if all programming is complete Adding an Entry Code 1 NO wh 8 If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming Press 3 1 E Enter the entry code Press Enter the entry code again Press If access to both relays is OK for this code and the number of uses is unlimited skip to Step 12 Enter the number for the relay output s that this entry code will be allowed t
35. teneeseees 8 Entry Code Programming cecccceeecssssecsecesessssssesseseseseseeneseeees 9 Wireless Transmitter Programming ccsccccecssesseecsseseseteeeesees 10 Wireless Transmitter Programming Continued ccccceceeeees 11 System ODIOS ea A E 12 System Options Continued ccceecseeseecsececseteceeeteeesseceeeeaees 13 System UNOS sssini nasini anaa 14 AE 500 Operatiounen 15 Troubleshooting ccesecececesescecesecesescensesceeceeseeessseeeeceesesaeaeees 16 Linear Limited Warranty sssicsaisras aana 16 Introduction The Model AE 500 Telephone Entry amp Access Control System is designed for use as a primary access control device for gated communities parking garages office buildings apartments dormitories hotels motels commercial buildings and recreational facilities with up to 250 residents or users Housed in a locked rugged stainless steel faced enclosure the AE 500 features a side lit 12 key telephone style keypad with bright easy to read graphics a backlit two line directory display with a programmable welcome message a built in microphone and speaker The two relay output channels can be programmed to control electric door strikes magnetic locks door amp gate operators or barrier gates The system utilizes hands free full duplex telephone communications between visitors and residents for granting access The system can be programmed locally using the keypad remotely with a touch
36. tions Continued Speaker Tone on Relay Channel A Activation The factory setting will not cause the speaker to sound a tone when access is granted with Relay Channel A The tone can be turned on if desired 1 If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming 2 Press 6 3 3 Select the option for relay activation tone e Enter 0 to turn OFF the relay activation tone e Enter 1 to turn ON the relay activation tone 4 Press 5 Exit Programming Mode if all programming is complete Maximum Visitor Talk Time Visitors will converse with residents over the telephone until the resident grants or denies access If the resident responds to the visitor s request by pressing their telephone keys the system will hang up and release the telephone line If for some reason the resident does not press the telephone keys or does not hang up the system will automatically disconnect the visitor after 60 seconds The disconnect time can be adjusted from 15 255 seconds 1 If not already in Programming Mode connect by telephone or use the local keypad Enter the master password and access programming Press 6 4 E Enter the disconnect time in seconds 15 255 Press E Exit Programming Mode if all programming is complete Directory List Start Position Although the directory is always sorted and displayed to visitors alphabetically the initial
37. tone telephone or remotely using a computer equipped with a modem and a web browser Operation In a typical installation the units memory would be programmed with each resident s name and directory code number Arriving visitors would use the keypad on the AE 500 to view the directory names and directory number for the desired resident Upon entering the directory number the AE 500 will automatically dial the resident s telephone number and establish two way voice communication between the visitor and the resident The resident will then have the option to grant or deny access to the visitor by pressing a digit on their telephone In addition to the telephone entry the AE 500 can grant access using entry codes up to 500 entry codes at the local or remote keypad Block coded and single enrolled MegaCode transmitters up to a total of 1000 transmitters can be used to gain access through the AE 500 s built in radio receiver Each transmitter can be individually deactivated or reactivated In addition a single enrolled transmitter can be deleted 2 Database Overview Programming the AE 500 involves entering installation information into the system s memory The system uses this information as a reference database to control the operation of the system Resident Data Up to 250 resident names and telephone numbers can be set Each resident entry is assigned a directory number Directory numbers can be from two to four d
38. ween the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help mnear Building On Innovation Copyright 2008 Linear LLC 221000 E
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