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Lexmark PRO4000 User's Manual

1. gt a A Digital Subscriber Line splits your regular telephone line into two channels voice and Internet Telephone and fax signals travel through the voice channel and Internet signals pass through the other channel This way you can use the same line for analog voice calls including faxes and digital Internet access To minimize interference between the two channels and ensure a quality connection you need to install a DSL filter for the analog devices fax machine telephone answering machine in your network Setting up the printer to fax To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port onthe VoIP adapter The port labeled Phone Line 2 or Fax Port is not always active You may need to pay extra to your VoIP provider if you want to activate the second phone port C 3 Remove the protective plug from the port of the printer and then connect the telephone to the port Tips for this setup e To make sure that the phone port on the VolP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active
2. UTC 06 00 Central Time USA Ca UTC 07 00 Mountain Time USA C f Please choose a time zone and press OK h d Note This step appears only in some countries 19 To configure basic fax functions press the left or right arrow button until Now is highlighted and then press orf Otherwise go to step 22 Do you want to set up fax now d 20 Enter your fax number for the printer and then press orf Your fax number identifies you as the sender in all your sent faxes Fax Number Enter Fax Number and press OK 21 Type your name or company name and then press ey Your fax name identifies you as the sender in all your sent faxes e To change a character press the left arrow button About your printer e To add a space press the number 0 Enter Fax Name and press OK 22 Configure other advanced fax settings later in the software installation Q Lexmark Pro4000 Series Installation Configure Advanced Features You can now print but there are additional steps required to access all the features of your device C Get my printer ready to scan directly to my computer J Configure Lexmark SmartSolutions and standalone email Get my printer ready to send and receive faxes What will be missing if don t do this now How can do this later 23 Flip down the ink cartridge access door 11 24 Remove all packing material
3. 25 Insert each ink cartridge until it clicks into place Note Make sure to use the four ink cartridges that came with your new printer 26 Close the ink cartridge access door About your printer Behind the ink cartridge access door you will find the customer support label which contains the ink cartridge information model number product Web site and customer support number Note Do not open the ink cartridge access door during the 12 minute printhead preparation 27 Fully extend the exit bin and flip out the bin extender Notes e The alignment page prints Do not remove the page until printing is finished The alignment page may take a while to print e Streaks on the alignment page are normal and not an indication of a problem e The alignment page that prints may differ from the one shown e Recycle the alignment page 12 Understanding the parts of the printer 1 2 11 10 Use the To Automatic Document e Scan copy or fax multiple page documents Feeder ADF e Access ADF paper jams ADF input tray Load original documents into the ADF Notes e Do not load postcards photos small items or thin media such as magazine clippings into the ADF Place these items on the scanner glass e After scanning copying or faxing you can lift the right end of the input tray to retrieve the original documents easily PictBridge and USB Connect a PictBridge enabled digital camera or a
4. Enhance images Save settings Note Printing Preferences is installed automatically with the printer software Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Using the Macintosh printer software Launching the Print dialog Use the Print dialog to adjust the print settings and schedule print jobs With a document or photo open choose File gt Print Launching an application 1 From the Finder navigate to Applications gt select your printer folder 2 Double click the application that you want to use Use the Ae Printer Settings Customize settings for fax jobs Create and edit the Contacts list Configure e mail connectivity settings Configure the language country date and time Shortcuts Speed up usual tasks with your printer Set up the printer on a wireless network Wireless Setup Assistant Note This application is automatically installed with the printer software if the printer has wireless capability Uninstaller Remove the printer software from your computer Using the printer software Notes e Your printer may not come with these applications depending on the features of the printer that you purchased or the installation type standard or custom chosen when you installed the printer e To take advantage of the full features of your printer select the custom ins
5. LEXMARK Pro4000 Series Quick Reference Guide April 2012 www lexmark com Important Message About Cartridge Recycling Please Read Before Opening Your Inkjet Cartridge Box At Lexmark we take our commitment to the environment seriously and we encourage our customers to participate in our easy no cost method for returning empty Lexmark cartridges to Lexmark for proper recycling We will insure that cartridges are properly handled with zero waste to landfills Go to www lexmark com recycle Follow instructions to request postage paid bags Bags usually arrive within 7 10 days Place the empty Lexmark branded inkjet cartridge or cartridges in the postage paid return bag and then seal the bag If you re sending single color tanks we recommend that you send at least two at a time to maximize the environmental benefits Mail the bag to Lexmark s recycling partner The bag is pre addressed Visit www lexmark com recycle to learn more about cartridge recycling Lexmark branded cartridges are always made with all new parts though components may contain recycled material For warranty returns call 1 800 395 4039 This patented printer is licensed for and designed to work with only genuine Lexmark inkjet cartridges for the life of the patented printer You agree to 1 use only genuine Lexmark inkjet cartridges with this printer except as otherwise provided below and 2 pass this license agreement to any subsequent user of
6. transparencies photo Use the ADF for multiple page documents paper or thin media such as magazine clippings Note The ADF is available only in select printer models If you purchased a printer without an ADF then load original documents or photos on the scanner glass Tips for scanning e Use the ADF when scanning two sided pages if your printer supports duplex scanning and the ADF supports the original document size e Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning or the ADF does not support the original document size e When using the ADF adjust the paper guides on the ADF to the width of the original document e To easily retrieve a document after copying or scanning lift the ADF input tray e When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be scanned is in place with the settings you want press gt to start scanning 29 Scanning to a local computer 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 From the printer control panel navigate to gt Scan gt gt Computer gt USB Connected Computer gt The USB connected computer will receive the scan by default Note Make s
7. 14 T Use Back e Return to the previous screen e Exit from one menu level to a higher one 7 Select e Select menu options A Save settings 12 13 11 eo E D Pause 9 F Use Redial Display the last number dialed Press the left or right arrow button to view the last five numbers dialed Pause Insert a three second pause in a fax number to wait for an outside line or get through an automated answering system Enter a pause only when you have already begun entering the number 10 Dial Tone Dial the telephone number manually using the keypad before sending the fax 0 About your printer Access fax numbers from a saved list of numbers Switch to color mode Switch to black and white mode Start a job depending on which mode is selected Cancel e Cancel a print copy scan or fax job in progress e Clear current settings or error messages and return to previous settings Ethernet indicator Check the Ethernet connection of your printer a Wi Fi indicator Check the wireless connection of your printer Note This feature may be available only in select printer models 15 Using memory cards and flash drives Supported memory cards and file types Memory card File type Secure Digital SD Documents Secure Digital High Capacity SDHC e pdf Adobe Portable Document Format Micro Secure Digital with adapter Micro SD Images Mini Secure Digital with adap
8. Auto Fax Convert gt 2 Check to see if automatic fax conversion is set to On If it is not set to On then press the arrow buttons to select On and then press 9 Troubleshooting MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number If the printer is in an office setting or in a private branch exchange this can be a specific number that you need to press so you can make a call outside the office Make sure that the dial prefix entered in the printer is correct for your network 1 From the printer control panel navigate to gt Setup gt gt Fax Setup gt gt Dialing and Sending gt Kg gt Dial Prefix gt 2 Press the arrow buttons to create or modify the prefix 3 If the prefix is not correct enter the correct prefix and then press ey Cannot receive faxes If the Fax troubleshooting checklist does not solve the problem then try one or more of the following MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP The fax settings depend on whether the printer is connected to its own fax line or shares the line with other devices If the printer is sharing the telephone line with an answering machine then make sure that the following are set e Auto Answer is On e The printer picks up on a greater number of rings than the answering machine e The printer picks
9. close the scanner cover if possible to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be faxed is in place with the settings you want press lt b to send the fax Sending faxes using the printer control panel 1 From the printer control panel navigate to gt Fax 2 Enter a fax number or press Address Book to select a number from the Speed Dial or Group Dial list 3 If you want to send a fax to a single recipient then press oki If you want to send a fax to a group of numbers broadcast fax then press the left or right arrow button to enter another number and then press orf Repeat this step to add more numbers 4 Press the Color Black button to select a color or black and white fax 5 Press Pd to start the fax job Warning Potential Damage Do not touch the cables or the and ports while actively sending a fax Tip e You can send a broadcast fax to up to 30 recipients 42 Sending faxes using the computer For Windows users 1 With a document open click File gt Print 2 Make sure to select the fax version of your printer and then click Properties Preferences Options or Setup 3 Click the Fax tab and then make sure Enable Fax is selected 4 Enter the recipient fax number or numbers in the Fax number s fi
10. gt gt Fax Setup gt gt Ringing and Answering gt Sg gt Auto Answer gt Ag gt Off gt 2 When the telephone rings and you hear fax tones when you pick up the handset press gt on the printer or 9 on the telephone attached to the printer Lm Warning Potential Damage Do not touch the cables or the 2 and ports while actively receiving a fax Tips e The default code for answering faxes manually is 9 but for increased security you can change it to a number that only you know You can enter up to 7 characters for your code The valid characters are the digits 0 9 and the characters and T e Make sure that the telephone is plugged into the port on the back of the printer and that the printer is connected to the wall jack through the port 43 Wireless networking Wireless networking Information you will need during wireless setup To set up the printer for wireless printing you need to know the following e The name of your wireless network which is also known as the SSID Service Set Identifier e f encryption was used to secure your network e The security key either a WEP key or WPA WPA2 preshared key passphrase To find the WPA WPA2 preshared key passphrase for the wireless network see the documentation that came with the access point wireless router see the Web page associated with the access point or consult your system support person If your access point is using W
11. printer models 6 printer printing blank pages 52 printer problems basic solutions 50 printer settings customizing Additional Solutions 46 Address Book Setup 46 Copy Settings 46 Device Management 46 E mail Alert Setup 46 E mail FTP Settings 46 Fax Settings 46 General Settings 46 Import Export 46 Intervention Management 46 Manage Profiles 46 Manage Shortcuts 46 Network Ports 46 Paper Setup 46 Print Settings 46 Scan to Network Folder Setup 46 Security 46 printer software installing 20 printer to be configured does not appear in list of printers found on network 58 printers supported 26 printhead aligning 18 printhead nozzles cleaning 18 62 printing advanced color 24 documents 24 documents from memory card or flash drive 25 network setup page 55 on both sides of the paper 24 photos from a memory card or flash drive 25 two sided 24 printing using advanced color options 24 publications finding 5 Push Button Configuration method using 45 R receiving faxes Auto Answer setting 40 43 automatically 43 manually 43 tips 43 recommended paper brands types and sizes 23 recovering the security PIN 51 recycling 5 replacing ink cartridges 17 RJ 11 adapter 37 S safety information 2 33 scan job canceling 31 scanner glass location 13 scanning creating a PDF from scan 30 documents for e mailing 30 tips 29 to a flash drive 30 to a local computer 29 to a memory card 30 to a network 29 to a network folder 29 usin
12. Buttons on both the printer and the access point are pushed within a given period of time Look for any of these identifier marks to check if your access point is WPS certified Wi Fi PROTECTED SETUP Wi Fi PROTECTED Wireless networking You can find these WPS logos on the side back or top of your access point For more information on accessing the wireless settings and determining the WPS capability of your access point see the documentation that came with the access point or contact your system support person Configuring Wi Fi Protected Setup manually Note Make sure your access point wireless router is Wi Fi Protected Setup WPS certified For more information see the User s Guide If your printer or device has not yet been configured for wireless connection and you want to configure it using WPS then push the WPS button on the wireless router Wait for the printer control panel to display a message to begin WPS configuration There might be a short delay before the message appears If nothing happens after 30 seconds then do one of the following Use THE PusH Button ConricuraTion PBC meTHOD 1 From the printer control panel navigate to gt Setup gt gt Network Setup gt gt Wireless 802 11b g n gt Kj gt Network Connection Setup gt Kg gt Wireless gt gt Wi Fi Protected Setup gt gt WPS PBC Mode gt 2 Follow the instructions on the printer display Use THE PERSONAL IDENTIFICATION N
13. Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1 through 227 7207 4 as applicable the Commercial Computer Software and Commercial Software Documentation are licensed to the U S Government end users a only as Commercial Items and b with only those rights as are granted to all other end users pursuant to the terms and conditions herein 60 Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries All other trademarks are the property of their respective owners Federal Communications Commission FCC compliance information statement This product complies with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Any questions on this statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 For additional compliance information see the online documentation Federal Communications Commission FCC compliance information statement This product complies with
14. Scan documents to PDF Adjust settings for the printer Order supplies Maintain ink cartridges Register the printer Contact technical support Access the User s Guide Lexmark Phone Book Manage your fax contacts referred to as Phone Book Abbyy Sprint OCR Scan a document and produce text that you can edit with a word processing program Lexmark Wireless Setup Utility e Set up the wireless printer on a wireless network referred to as Wireless Setup Utility e Change the wireless settings of the printer Note This program is installed automatically with the printer software if the printer has wireless capability Lexmark Tools for Office Access your favorite settings in Microsoft Office 2007 referred to as Tools for Office Printer Setup Utility Configure the fax and e mail settings of your printer Status Messenger Learn more about the printing problems encountered Status Monitor Center Check the supplies status of your printer e Order supplies online Product Update Receive automatic notifications of updates to your printer software when new updates are available Use the When you click File gt Print gt Properties with a document open a Printing Preferences dialog appears The dialog lets you select options for the print job such as the following Printing Preferences Select the number of copies to print Print two sided copies Select the paper type Add a watermark
15. area gt select Print on both sides 4 Click OK to close any printer software dialogs 5 Click OK or Print To return to single sided printing repeat steps 1 and 2 and then navigate to Layout tab gt Print on Both Sides Duplex area gt select Print on one side only For Macintosh users 1 With a document open choose File gt Page Setup 2 From the Page Setup dialog set the printer paper size and orientation Printing Click OK From the menu bar choose File gt Print From the Printer pop up menu choose your printer From the print options pop up menu choose Quality amp Media From the Paper Type pop up menu choose Plain Paper From the print options pop up menu choose Layout O O N OU A W From the Two Sided pop up menu choose Long Edge binding or Short Edge binding e For Long Edge binding pages are bound along the long edge of the page left edge for portrait top edge for landscape Portrait Landscape e For Short Edge binding pages are bound along the short edge of the page top edge for portrait left edge for landscape Portrait Landscape 10 Click Print Printing photos from a memory card or flash drive 1 Load photo paper 2 Inserta memory card flash drive or digital camera set to mass storage mode If image files and document files are stored in the memory device then press the left or right arrow button to select Photos and then press orf Note Only files with support
16. close the scanner cover if possible to avoid dark edges on the scanned image e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be copied is in place with the settings you want press Oy to start copying 27 Making copies 1 Load paper 2 Load an original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to gt Copy gt gt Copies 4 Press the left or right arrow button to select the number of copies 5 From the Copy menu screen press the up or down arrow button to scroll to the option you want to set and then press the left or right arrow button to scroll to the setting you want If necessary press ey to make a selection 6 Select the copy mode Press to switch to color mode e Press to switch to black and white mode When you select color or black only printing the light that corresponds to your choice comes on 7 Press lt b Note The selected copy settings are reset to the factory default after two minutes of printer inactivity Making a duplex two sided copy automatically The automatic duplex unit supports A4 A5 letter legal statement and executive size paper If you need to make two sided copies using other paper sizes then see the instructions for making a two sided copy manually Note You c
17. e fyou need two phone ports for your devices but do not want to pay extra then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone 36 Scenario 4 Digital telephone service through a cable provider Setup 1 Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem Ao cae gt To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem The port labeled Phone Line 2 or Fax Port is not always active You may need to pay extra to your cable provider if you want to activate the second phone port 3 Remove the protective plug from the port of the printer and then connect the telephone to the port Tips for this setup e To make sure that the phone port on the cable modem is active plug an analog telephone into the phone port and then listen for a dial tone I
18. or cartridges www lexmark com regions US Canada Latin America D EU EEA Switzerland 3 Africa Middle East Central Eastern Europe Non EU CIS Asia Pacific 1 Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refilling or recycling For more information visit www lexmark com regions 2 Available only on the Lexmark Web site at www lexmark com Notes e To get more ink order high yield ink cartridges e Depending on your country or region you may get the ink cartridges individually or in packs e You can order a mix of standard ink cartridges and high yield ink cartridges depending on your needs e For page yield information visit www lexmark com yields e The cartridges used for printing documents can also be used for printing photos e For best results use only genuine Lexmark ink cartridges Ordering and replacing supplies 4 Insert each ink cartridge until it clicks into place oo A Note Install the new ink cartridges immediately after removing them from the packaging to avoid exposing the ink to air 5 Close the ink cartridge access door Notes e lfAlign Printer appears on the printer display then touch Continue or press OK Fl depending on your printer model e Do not remove the alignment page until printing is finished Maintaining ink cartridges In addition to the following tasks that you can perform your printer performs au
19. or writing from the memory device A loss of data can occur Follow the instructions on the printer display or select from available options Notes e Ifthe printer does not recognize the memory device then remove and reinsert it e The printer reads only one memory device at a time 16 Ordering and replacing supplies 17 Ordering and replacing supplies Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out Ordering ink cartridges 1 Turn on your printer Order the cartridges that are designed for use in your region 2 Open the ink cartridge access door e Region 1 For the United States Canada and Latin America use 200 200XL or 200XLA cartridges Region 2 For the European Union EU the European Economic Area EEA and Switzerland use 210 210XL or 200XLA cartridges Region 3 For Africa the Middle East Central Eastern Europe non EU the Commonwealth of Independent States CIS and the Asia Pacific region use 220 220XL or 200XLA cartridges Return Program Regular Cartridge Cartridge 2 Standard High High Yield Yield 200 Warning Potential Damage Do not extend the ink cartridge access door beyond 90 degrees 20 1 when opening to prevent it from breaking 5 3 Press the release tab and then remove the used ink cartridge
20. port Setting up the printer to fax Connected to different wall jacks LINE To connect Connect the cable from the wall jack to the port of the printer Tips for this setup e If you have only one telephone number on your line then you need to set the printer to receive faxes automatically Auto Answer On e Set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call e If you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically 34 Setup 3 Printer is sharing the line with a telephone subscribed to voice mail service To connect 1 Connect the cable from the wall jack to the port of the printer C 2 Remove the protective plug from the port of the printer and then connect the telephone to the port Tips for this setup e This setup works best if you subscribe to a distinctive ring service If you have distinctive ring service then mak
21. printer is connected to a dedicated fax line or sharing the line with an answering machine then you can set the printer to receive faxes automatically If the printer is sharing the line with a telephone subscribed to voice mail service then set the printer to receive faxes manually 1 From the printer control panel navigate to gt Setup gt gt Fax Setup gt gt Ringing and Answering gt gj gt Auto Answer gt 2 Press the arrow buttons to scroll to the setting you want and then press 9 Setting up the printer to fax Step 5 Set the number of rings If you set Auto Answer to On in Step 4 then do the following If you set Auto Answer to Off then proceed to Step 6 If you subscribe to Distinctive Ring Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection DPRD feature offered by telephone companies This feature allows you to have multiple telephone numbers on one telephone line Each telephone number has a designated ring pattern All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only The different ring patterns let you know which telephone number was dialed and which device you should use to answer the call Assign one of your telephone numbers to the printer as the fax number and then set the printer to answer the ring pattern of that number If the pattern is set incorrectly then the
22. that the gateway is correct e Verify that the network maskis the same as the network mask used for other computers and printers on your network Cannot print to the network printer CHECK THE ETHERNET CABLE e Check the Ethernet cable and the Ethernet connectors at both ends for any obvious damage e Firmly plug one end of the Ethernet cable into the printer Firmly plug the other end of the Ethernet cable into the network hub or wall connection e Try using a different cable Damage to the cable may not be obvious MAKE SURE THE PRINTER POWER IS ON Make sure the printer is connected to a power source and is turned on MAKE SURE THAT THE NETWORK IS OPERATING PROPERLY e Try to access other computers on the network e Make sure all switches hubs and other connecting devices are turned on UNINSTALL AND REINSTALL THE SOFTWARE See the Reinstalling the printer software section of the User s Guide 59 Notices Notices Edition notice April 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to
23. up on the correct distinctive ring if you subscribe to a distinctive ring service If the printer is sharing the telephone line with a telephone subscribed to voice mail then make sure that the following are set e Auto Answer is Off if you have only one number on the telephone line e The printer picks up on the correct distinctive ring if you subscribe to a distinctive ring service MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT The printer is an analog device If you are using a PBX system then make sure that the printer is connected to an analog port on the PBX You may need a digital line converter that converts digital signals into analog signals MAKE SURE THAT THE PRINTER MEMORY IS NOT FULL The printer saves an incoming fax to the printer memory before it prints the fax If the printer runs out of ink or runs out of paper while receiving the fax then the printer saves the fax so you can print it later However if the printer memory is full then the printer may not be able to receive more incoming faxes An error message appears on the display when the printer memory is full Resolve the error to free up space in the printer memory 54 MAKE SURE THAT FAX FORWARDING IS DISABLED 1 From the printer control panel navigate to gt Setup gt gt Fax Setup gt gt Ringing and Answering gt gt Fax Forward gt is 2 Press the arrow buttons to scroll to O and then press orf INCREASE THE RINGER VOLU
24. wait 10 seconds 2 Insert the power cord into the wall outlet and then turn on the printer If this problem persists then check our Web site for updates for your printer software or firmware RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold ly for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 52 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print then the computer and printer may not be communicating RESTART THE COMPUTER AND TRY AGAIN REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Cannot print through USB If the Before you troubleshoot checklist does not solve the problem then try one or more of the following Check THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with OS Note If you continue to have problems then try another USB port on the computer You may have c
25. Connecting the printer to a wall jack in Germany Finland Norway United Kingdom The German wall jack has two kinds of ports The N ports are for fax machines modems and answering machines The F port is for telephones Warning Potential Damage If your country or region is on the list then do not remove the wrap plug from the port of the printer It is necessary for the proper functioning of the devices on the telephone line N N LINE To connect Connect the cable from the wall jack to the port of the printer Setting up the printer to fax Connect the printer to any of the N ports LINE To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the RJ 11 adapter and then connect the adapter to an N port 3 If you want to connect a telephone and answering machine to the same wall jack then connect the devices as shown Step 2 Check the dial tone A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line Make sure the telephone line and the wall jack are working 1 Plug an analog telephone into the wall jack 2 Listen for a dial tone through the telephone handset 40 If you hear a dial tone then the telephone line and the wall jack are working Make sure the printer is properly connected to
26. ENE EEDA 29 Understanding the parts of the Printer ccccceccccsssssecececcessneecececcenseceseeeeeaeeeseesaeanenes 12 E T E E 0 Using the printer control PAanel ccccccsssessececcesenececcecseceeseceecseeaseeceeeseceaeeeeeseaeaeseseseeeaees TE i j Scanning directly to e mail using the printer software ses ssessssrsessesreresssresrsssrerersssee 30 Using memory cards and flash Crives c cccccececcecesseseeccecceseseeseeeceeaeeseeecsecesauaueeseesensaas 15 sa OE 30 CATA AI Oa POP eisai aT EA E A ATEA AA nether eamnke Ordering and replacing SUppliesS sessessssesossesssssssssssssssssssssssssssse L7 PANN SLUTS Can OS i E N E 31 Ordering MKONI OEE eiaa i are E ENEAS RTN 17 E mailing 32 Replacing ink CartridQes ccsssceccccesssssscsceccesseseseseeeceessaesseseceeeececuasauceeeessauauauseeseeesesenees 17 P i m o a CATA I E E EA S A A E E A E E Maintaining ink COMMOSES mnsicinsasneneancnacsdencerandewonnmeiednenninmedtaananseedoonsaennnacsetiapeatadntaameadnnee 18 r i i 7 ANCEIING an e Mailorder r NEEE AEN S Using the printer SOFtTWALE ccccscscssscsccscscsccccccccscscscescssccscscsses 20 Setting up the printer to fax esscccsssssccesssssssesssssssssessssesssessssesessseeeens33 IE System ECU CONG INES miaii a aiai aaka 20 Step 1 Connect the printer to the telephone line esesssnssessesnsssserresssserrssssreersssrressssee 33 Installing the printer SOFCWALE ccccssssssees
27. EP security then the WEP key should be e Exactly 10 or 26 hexadecimal characters or e Exactly 5 or 13 ASCII characters If your access point is using WPA or WPA2 security then the WPA WPA2 preshared key passphrase should be e Exactly 64 hexadecimal characters or e From 8 to 63 ASCII characters Notes e Hexadecimal characters are A F a f and 0 9 e ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WPA WPA2 preshared key passphrase are case sensitive If your wireless network is not using security then you will not have a security key Note If you do not know the SSID of the network that your computer is connected to then launch the wireless utility of the computer network adapter and look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person Installing the printer on a wireless network Before you begin make sure that e Your wireless network is set up and working properly e The computer you are using is connected to the same wireless network where you want to set up the printer e You know the network name SSID and the WEP key or WPA WPA2 preshared key passphrase of the wireless network you want to connect to 44 For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD If the install
28. HE PRINT JOB Note This solution applies to Macintosh users only 1 With a document open choose File gt Print 51 2 From the printer pop up menu choose your printer and then click Print If your printer does not appear on the Printer list then choose Add Printer From the list of printers in the Default tab select your printer and then click Add If your printer does not appear on the list then try either of the following e For a USB connected printer remove and then reconnect the USB cable e For a printer that is wirelessly connected see the Wireless troubleshooting section MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold ly for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The U
29. ME If you set the printer to receive faxes manually Auto Answer Off then increase the ringer volume MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE If you set the printer to receive faxes manually Auto Answer Off then you need to press the correct code when a fax comes in so that the printer can receive it 1 From the printer control panel navigate to gt Setup gt gt Fax Setup gt gt Ringing and Answering gt gt Manual Pickup Code gt 2 Copy the manual answer code that appears on the display Note To increase the security you can change your manual pickup code to a number that only you know You can enter up to 7 characters for your code The valid characters are the digits 0 9 and the characters and Cannot run the fax software The printer must be connected to a telephone DSL VoIP or cable service before you can configure the fax settings in the fax software MAKE SURE A FAX DRIVER IS INSTALLED The fax option is available for use only with the PostScript driver or the Universal Fax Driver For information on installing these drivers see the Software and Documentation CD MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to connect the printer to your telephone line through a standard wall jack a DSL filter a VolP adapter or a cable modem before you can open the fax software and configure the fax settings Troubleshooting Wireless troubleshooting If you are having troub
30. Multipurpose Paper 214306 M Real Data Copy Colour 90 g m Premium Plain Printing Note For best results set Page Dry Time to Extended SOPORCEL Navigator 80 g m Premium Plain Universal Multifunctional For r sum s letterhead documents and similar print jobs Size Recommended paper Letter Wausau Professional Series Set paper type to Premium Plain Royal Linen paper 30 recycled WAU74089 One sided or two sided Paper and specialty media printing k Matte Two sided brochure Glossy brochure Avery specialty Clear window cling Transparent film 23 For photos brochures business cards iron on transfers window clings and other specialty print jobs Recommended paper Lexmark PerfectFinish Photo Lexmark PerfectFinish Photo Lexmark Photo Lexmark Photo Inkjet Matte Brochure Set paper type to Inkjet matte brochure papers for light or moderate coverage printing e Printworks Matte Photo Paper 00471 e Paperworks Inkjet 2 sided Matte Coated 8 5x11 32lb 120g 60pk P C PPPJJ32 2 Inkjet matte brochure paper for heavier coverage printing e Paperworks Inkjet 2 sided Matte Coated 8 5x11 44lb 165 g 60pk P C PPPJJ44 Red River Zeppelin SemiGloss Inkjet Glossy Brochure Paperworks Inkjet 2 sided Semi Gloss P C PPPJJ48 and Manufacturer JANUSSM8511 Avery Half Fold Greeting Cards Business Card for Inkjet Printers 3265 Avery Tri Fold Brochures for Inkjet Pr
31. NECTED TO THE SAME WIRELESS NETWORK If the printer is not on the same wireless network as the computer then you will not be able to print wirelessly The SSID of the printer must match the SSID of the computer if the computer is already connected to the wireless network For Windows users 1 Obtain the SSID of the network that the computer is connected to a Type the IP address of your access point into the address field of your Web browser If you do not know the IP address of the access point then do the following 1 Click un or click Start and then click Run 2 Inthe Start Search or Run dialog type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter Check the Wireless Network Connection section e The Default Gateway entry is typically the access point Troubleshooting e The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 b Type the user name and password of the access point when prompted c Click OK d Inthe Wireless settings section look for the SSID e Write down the SSID Note Make sure you copy it exactly including any capital letters 2 Obtain the SSID of the network that the printer is connected to a From the printer print a network setup page b Inthe Wireless section look for SSID 3 Compare the SSID of the computer and SSID of the printer If the SSIDs are the same then the computer and the printer are connected to the same wi
32. Part 68 of the FCC Rules See the product online documentation for additional compliance information Index Index A adding network folder shortcut 29 Additional Solutions customize printer settings using 46 Address Book 41 Address Book Setup customize printer settings using 46 ADF input tray location 12 aligning the printhead 18 answering machine setting up 33 Automatic Document Feeder ADF location 12 B bidirectional communication enabling 57 bin extender location 13 broadcast fax sending immediately 42 buttons printer control panel Address Book 15 arrow buttons 14 Back 14 Black 15 Cancel 15 Color 15 Dial Tone 14 Home 14 keypad 14 Pause 14 Power 14 Redial 14 Select 14 Start 15 C Caller ID setting 40 canceling copy job 28 e mail 32 print job 25 scan job 31 cannot delete documents from print queue 52 cannot print over wireless network 55 cannot print through USB 52 cannot print to network printer 59 cannot receive faxes 54 cannot run fax software 54 cannot send faxes 53 card reader light location 12 cartridges ink ordering 17 checking an unresponsive printer 50 checking the dial tone 40 checklist before you troubleshoot 50 fax troubleshooting 53 cleaning printhead nozzles 18 Communication not available message 5 7 configuring Wi Fi Protected Setup PBC Push Button Configuration method 45 PIN Personal Identification Number method 45 conserving energy ink and paper 5 contact list cr
33. SB port is marked with oS Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port REMOVE AND REINSTALL THE PRINTER SOFTWARE Troubleshooting Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges For more information see Replacing ink cartridges on page 17 The cartridges should click firmly into their matching color slots 2 Load plain unmarked paper 3 From the printer control panel navigate to gt Setup gt gt Maintenance gt gt Deep Clean Printhead gt 4 Press the up or down arrow button to scroll to a cleaning option and then press ey Wait until the printer is ready 5 From the printer control panel navigate to gt Setup gt Kg gt Maintenance gt gt Align Printer gt An alignment page prints Note Do not remove the alignment page until printing is finished Printer is busy or does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER IS NOT IN SLEEP MODE If the power light is blinking on and off slowly then the printer is in Sleep mode Press ly to wake up the printer If the printer will not come out of Sleep mode then reset the power 1 Unplug the power cord from the wall outlet and then
34. SOFTWARE Troubleshooting CHeck THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with OS Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold I for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer Recovering the security PIN of the printer Contact customer support Print job does not print or is missing pages If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on and then open the ink cartridge access door 2 Make sure the cartridges are inserted correctly The cartridges should click firmly into their matching color slots 3 Close the ink cartridge access door SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING T
35. Setting up the printer to fax A CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the power supply cord or telephone during a lightning storm CAUTION POTENTIAL INJURY To reduce risk of fire use only the telecommunications RJ 11 cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network Step 1 Connect the printer to the telephone line Check the scenarios below and follow the setup that is applicable to your telephone service Scenario 1 Standard telephone line Setup 1 Printer is connected to a dedicated fax line LINE 33 To connect Connect the cable from the wall jack to the port of the printer Tips for this setup e You can set the printer to receive faxes automatically Auto Answer On or manually Auto Answer Off e If you want to receive faxes automatically Auto Answer On then set the printer to pick up on any number of rings that you want Setup 2 Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect 1 Connect the cable from the wall jack to the 2 port of the printer C 2 Removethe protective plug from the port of the printer and then connect the answering machine to the
36. Shortcuts 2 Select your printer from the list and then click Launch Creating a shortcut 1 Launch the shortcuts page and then navigate to Add New Shortcut gt select a task 2 Assign a shortcut number and shortcut name and then specify the settings Notes e A shortcut number is the number you assign to a particular task and its printer settings You can assign shortcut numbers from 1 to 999 e If you configured the shortcut to show the settings before running then the settings will appear on the printer display Adjust the settings if necessary 3 Click Add Modifying or deleting a shortcut 1 Launch the shortcuts page and then select a shortcut Using shortcuts 2 Do either of the following e Make the necessary changes and then click Save Changes e Click Delete Using shortcuts on the printer Make sure you have created a shortcut From the printer control panel navigate to gt Shortcuts gt gt select a shortcut gt K or _ Note If you configured the shortcut to show the settings before running then the settings will appear on the printer display Adjust the settings if necessary gt enter the shortcut number gt K 49 Troubleshooting Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems e Make sure the power cord is plugged into the printer and into a properly grounded working electrical outlet e Make sure the printer is turned on
37. and prints on both sides of the paper for print copy and fax jobs Setting up the printer 1 Unpack the printer Notes e Do not attach the USB cable until prompted to do so e Place the printer near the computer during setup If you are setting up on a wireless network then you may move the printer after setup is complete e Contents may vary by model and region 2 To initiate printer setup using a computer insert the installation software CD or download the printer driver About your printer 4 If necessary insert the correct language overlay until it clicks into place With a CD or DVD drive Windows Macintosh Without a CD or DVD drive or for Linux Download the printer driver from www lexmark com Note If the installation dialog does not appear after a 5 Pull the paper tray completely out of the printer minute then see Installation screen did not appear during installation on page 50 3 Remove tape and packing material from all areas of the printer About your printer 6 Move the paper guides to the sides 7 For legal size paper extend the paper tray 8 Load paper with the printable side facedown 9 Adjust the paper guides to rest against the left right and bottom edges of the paper Note Make sure the paper is below the maximum fill line located on the edge of the paper tray Overloading the tray can cause paper jams About your printer 10 Insert the paper
38. annot make two sided copies on envelopes card stock or photo paper 1 Load paper 2 Load the original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to gt Copy gt gt 2 Sided Copies 4 Press the left or right arrow button to select a two sided copying option e If you are copying a one sided document then press the arrow buttons to scroll to 1 sided to 2 sided e If you are copying a two sided document and using the scanner glass then press the arrow buttons to scrollto 2 sided to 2 sided e If you want to specify the page orientation and layout of the original document and the copy then press the arrow buttons to scroll to Advanced Press every time you make a selection and then press until you reach the Copy menu Copying Notes e For long edged binding pages are bound along the long edge of the page left edge for portrait orientation and top edge for landscape orientation e For short edged binding pages are bound along the short edge of the page top edge for portrait orientation and left edge for landscape orientation 5 Press Pb and then follow the instructions on the printer display Canceling copy jobs To cancel a copy job press amp and then press 5 Scanning stops and the printer returns to the previous menu 28 Scanning Scanning Scanner glass Use the scanner glass for single pages small items such as postcards or photos
39. as Make sure your access point is not positioned too closely to these devices 56 MIOVE THE COMPUTER PRINTER OR BOTH CLOSER TO THE ACCESS POINT The range of your wireless network depends on many factors including the abilities of your access point and network adapters If you are having trouble printing then try placing the computer and printer no more than 100 feet apart CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality If the signal quality is listed as good or excellent then another factor is causing the problem CHECK YOUR ADVANCED SECURITY SETTINGS e If you are using MAC Media Access Control address filtering to limit access to your wireless network then you must add the printer MAC address to the list of addresses allowed to connect to the access point e If you set the access point to issue a limited number of IP addresses then you must change this so that the printer can be added Note If you do not know how to make these changes then see the documentation that came with the access point or contact the person who set up your wireless network MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT e See if you have access to the Internet by opening your Web browser and accessing any site e If there are other computers or resources on your wireless network then check to see if you can access them from your computer MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CON
40. ation dialog does not appear after a minute then launch the CD manually a Click ie or click Start and then click Run In the Start Search or Run dialog type D setup exe where D is the letter of your CD or DVD drive c Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen Note Select Wireless connection when prompted to select a connection type For Macintosh users 1 Close all open applications 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package and then follow the instructions on the computer screen Note Select Wireless connection when prompted to select a connection type What is Wi Fi Protected Setup Wi Fi Protected Setup WPS is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi Fi technology It is no longer necessary to configure the network name SSID and WEP key or WPA passphrase for network devices Note WPS supports only networks that communicate through access points wireless routers The printer supports the following methods in connecting to a wireless network e Personal Identification Number PIN A PIN on the printer is entered into the wireless settings of the access point e Push Button Configuration PBC
41. atures of your printer select the custom install option and then select all packages listed 1 Close all open applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package and then follow the instructions on the computer screen Using the Internet 1 Go to the Lexmark Web site at www lexmark com 2 Navigate to SUPPORT amp DOWNLOADS gt select your printer gt select your operating system 3 Download the driver and then install the printer software Note Updated printer software may be available at http support lexmark com Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD all the necessary software was installed You may have chosen to install some additional programs The following table provides an overview of various software programs and what they can help you do Using the printer software If you did not install these additional programs during initial installation then reinsert the installation software CD run the installation software and then click Advanced Options gt Install Additional Software Printer software Use the Lexmark Printer Home Launch applications or programs referred to as Printer Home Scan or e mail a photo or document Edit scanned documents
42. ceiving automatically 43 receiving manually 43 sending a broadcast fax immediately 42 sending using the control panel 42 setting sender information 40 tips receiving 42 tips sending 42 using the computer 42 using the control panel 42 faxing tips receiving faxes automatically 43 FCC notices 60 features printer 6 file types supported 15 finding information 5 publications 5 Web site 5 finding IP address of computer Mac 55 flash drive inserting 15 printing documents from 25 scanning to 30 G General Settings customize printer settings using 46 Group List 41 H header bar 46 home page areas 46 understanding 46 Import Export customize printer settings using 46 incorrect language appears on display 50 Index information finding 5 information pane 46 information you will need during wireless setup 44 ink conserving 5 ink cartridge access door location 12 ink cartridges ordering 17 replacing 17 inserting a memory card or flash drive 15 installation screen did not appear automatically 50 installing printer on wireless network Macintosh 44 on wireless network Windows 44 installing printer software 20 Intervention Management customize printer settings using 46 L language changing 50 LexPrint 26 line filter 35 LINE port location 13 M Macintosh installing printer on wireless network 44 Macintosh printer software using 21 Manage Profiles customize printer settings using 46 Manage Shortcu
43. e Make sure the printer is securely connected to the computer print server or network access point e Check the printer for error messages and resolve any errors e Check for paper jam messages and clear any jams e Check the ink cartridges and install new cartridges if necessary e Turn the printer off wait about 10 seconds and then turn the printer back on Note Make sure the printer is not in Sleep mode Press and hold ly for three seconds to turn off the printer If Troubleshooting does not solve your problem Visit our Web site at http support lexmark com to find the following e Knowledgebase articles with the latest information and troubleshooting for your printer e Live online customer support e Contact numbers for telephone customer support e Firmware and software updates Setup troubleshooting e Installation screen did not appear during installation on page 50 e Incorrect language appears on the display on page 50 e Software did not install on page 50 e Recovering the security PIN of the printer on page 51 e Print job does not print or is missing pages on page 51 e Printer is printing blank pages on page 52 e Printer is busy or does not respond on page 52 e Cannot delete documents from the print queue on page 52 e Cannot print through USB on page 52 50 Installation screen did not appear during installation If the Before you troubleshoot checklist d
44. e side of a sheet of paper e Print on both sides of the paper Two sided printing duplexing lets you print on both sides of the paper manually or automatically depending on your printer model e Preview print jobs before printing Use the preview features found in Toolbars the Print or Print Preview dialog or the printer display depending on your printer model e Use recycled paper e Reduce the margins of documents to be printed e Scan and save To avoid printing multiple copies you can scan documents or photos and save them to acomputer program application or flash drive for presentation depending on your printer model Conserving ink e Use Quick Print or Draft Mode These modes can be used to print documents using less ink than normal and are recommended for printing documents that are mostly text e Use font types and font settings that require less ink Most programs or applications let you adjust the darkness of the colors e Use high yield cartridges Inks in high yield cartridges allow you to print more pages e Preview print jobs before printing Use the preview features found in Toolbars the Print Preview dialog or the printer display depending on your printer model Recycling e Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program To return an ink cartridge go to www lexmark com recycle Follow the instructions to request a postage paid bag e Recycle the prod
45. e sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically e f you have only one telephone number on your line then you need to set the printer to receive faxes manually Auto Answer Off Setting up the printer to fax 35 When you answer the telephone and you hear fax tones press 9 or the manual answer code on the Interference causes noise and static on the telephone failed and poor quality faxes for the printer and telephone to receive the fax slow Internet connection on your computer e You can also set the printer to receive faxes automatically Auto Answer On but you need to turn off the voice mail service when you are expecting a fax This setting works best if you are using voice mail more often than fax 1 Connect the line port of the DSL filter to the wall jack To install a filter for the printer 2 Connect a telephone cable from the port on the back of the printer to the phone port on the DSL Scenario 2 Digital Subscriber Line DSL filter 3 To continue using a computer for Internet access connect the computer to the DSL HPN port on the DSL filter C 4 To connect a telephone to the printer remove the protective plug from the port of the printer and then connect the telephone to the port es ee a S Scenario 3 VolP telephone service e
46. eating 41 copies making 27 copy job canceling 28 Copy Settings customize printer settings using 46 copying 27 on both sides of the paper 27 tips 27 customer support 50 customer support label location 13 D Device Management customize printer settings using 46 dial tone checking 40 Digital Subscriber Line DSL fax setup 35 digital telephone service fax setup 36 distinctive ring setting 41 documents adding a network folder shortcut 29 faxing using the computer 42 faxing using the control panel 42 printing 24 scanning using the printer control panel 29 scanning using the touch screen 29 DSL filter 35 duplex copying automatic 27 printing automatic 24 duplex unit location 13 E Embedded Web Server accessing 46 emission notices 60 energy conserving 5 Ethernet port location 13 exit bin location 13 EXT port location 13 e mail canceling 32 E mail Alert Setup customize printer settings using 46 e mail function setting up 32 E mail FTP Settings customize printer settings using 46 e mailing scanned documents 30 setting up e mail function 32 tips 32 F Fax Settings customize printer settings using 46 fax setup country or region specific 37 digital telephone service 36 DSL connection 35 standard telephone line connection 33 61 VoIP 35 fax troubleshooting cannot receive faxes 54 cannot run fax software 54 cannot send faxes 53 fax troubleshooting checklist 53 faxing Auto Answer setting 40 re
47. ecceceueeseescecceseceusesececeecsauauascecsessuauaseesessasansees 20 Step 2 Check the dial TONG ss csseccsnccicoccccaveresserensinnnnananaecndaernbasioadeee Saban yobs edad easevendsenebeenaanads 40 Using the Windows printer SOftWAIE cccceseeceececceceseccceceusceeceesaueueeeceseuseeeeeeessueeeseeeaees 20 Step 3 Set your fax name and fax NUMDEL cccccsssececcessesecceceuseseccecceaucecceeesaueesesessueeees 40 Using the Macintosh printer software ssessssrssssssereeesessssuuseeesrssesssesssreeeeessssseeseseeseees 21 l l Step 4 Set the printer to receive faxes automatically or Manually ccccseseeeeeeeeeees 40 PONE eeina E E E Step 5 Set the number OF ringsS essessesssssseesssesseresssesrersrrssseertrsssreeressssssrrerrsssesreeneressrests 41 Recommended paper brands ccsssssssssssssssecssscsecsecsessesussussesuesesessesaesucsessesseansansarseeaveaneaes 23 Step 6 Create a contact ISbwaccanysrisscostecassrcsepevevavnnssonssondinawenneavadanasbane educs santebevvecoosnsnsevannihe 41 PTMATIOS a COC UEIVOU eire pE RE A A E E 24 A 6 FAMINE AEE AEA I T E TNE A te Printing USING advanced Color OPTIONS ccsssececceceesececcceceueececceceuseeeesessseceessseeseeeesauenes 24 SE VN FS sterasotcts coher E A A eae cendens ales E T N O 42 Printing on both sides of the paper duplexing automatically cccccceeseeeeeeeeeseeeeeeees 24 B oE A SS E S E E EE A E 42 Printing photos from a memory Card or f
48. ed file types will be shown 25 3 Use the up or down arrow button to select a photo printing option and then press orf e Select and Print allows you to choose a layout the number of photos per page paper settings photo size photo quality and to sharpen the quality of graphics e Print Photos allows you to print all photos selected photos by photo range and print photos using predefined photo size templates 4 To adjust the print settings press the up or down arrow button to scroll to the option you want to set and then press the left or right arrow button to scroll to the setting you want If necessary press A to make a selection 5 Press 4p Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Printing documents from a memory card or flash drive To enable the File Print function the memory card or flash drive must contain document files that are supported by the printer For more information see Supported memory cards and file types on page 15 1 Insert a memory card or flash drive The Memory Device screen appears on the display 2 Touch Print Documents 3 Select the document that you want to print and then press lt b Canceling print jobs To cancel a print job from the printer control panel press amp and then press a Printing stops and the printer returns to the home screen To cancel a print job from the computer do the following Fo
49. eep Clean Printhead and then press orf 3 Press the up or down arrow button to scroll to a cleaning option and then press orf Wait until the printer is ready Moving the printer to another location When moving the printer and optional trays to another location follow these precautions e Any cart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to move the options must have a surface able to support the dimensions of the options e Make sure the bin extender and the exit bin are in their original positions Keep the printer in an upright position e Make sure to remove the ink cartridges from the printer Ordering and replacing supplies e Store the used ink cartridges in a box with the nozzles faceup e Avoid severe jarring movements e f available use the original packaging of the printer with the needed padding to keep the printer protected during transport 19 Using the printer software Using the printer software Minimum system requirements The printer software requires up to 500MB of free disk space Supported operating systems e Microsoft Windows 7 SP1 e Microsoft Windows Server 2008 R2 e Microsoft Windows Server 2003 SP2 e Microsoft Windows Vista SP2 e Microsoft Windows XP SP3 e Macintosh Intel OS X version 10 8 0 or later e Macintosh Intel OS X version 10 7 0 or later e Macintosh Intel OS X version 10 6 0 or later e Macintos
50. eld You can enter fax numbers manually or by using the Phone Book feature 5 If necessary enter a prefix in the Dialing Prefix dialog 6 Select the appropriate paper size and page orientation 7 Select Include Cover Page with Fax and enter the appropriate information if you want to include a cover page with the fax 8 Click OK For Macintosh users 1 With a document open choose File gt Print 2 Fromthe Printer pop up menu select the fax version of your printer Note In order to see the fax options on the Print dialog you must use the fax driver for your printer If the fax version of the printer is not on the list then choose Add a printer and then choose the fax version of the printer 3 Enter the name and number of the recipient 4 Click Fax Receiving faxes Tips for receiving faxes When receiving faxes e Make sure that the printer is on and connected to a working telephone DSL or VoIP line The line is working if you hear a dial tone e If you set the printer to receive faxes manually Auto Answer Off then make sure that the ringer volume is not set to Off e If you have set the printer to receive faxes automatically Auto Answer On then load paper in the printer Faxing Receiving faxes automatically 1 Make sure that Auto Answer is on From the printer control panel navigate to gt Setup gt gt Fax Setup gt gt Ringing and Answering gt gt Auto Answer gt KA gt On gt 2 Set the numb
51. er of rings before the printer picks up incoming faxes a Press the arrow buttons to scroll to Pick Up On and then press oki b Press the arrow buttons to scroll to the number of rings that you want and then press to save the setting When the number of rings you set is detected the printer automatically receives the incoming fax Lm Warning Potential Damage Do not touch the cables or the 2 and ports while actively receiving a fax Tips e f the printer is sharing the line with other analog devices telephone answering machine then set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If the printer is on a dedicated fax line then you may set the printer to pick up on any number of rings e If you have multiple numbers on a single line or if you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically Receiving faxes manually 1 Turn off Auto Answer From the printer control panel navigate to gt Setup
52. f numbers separated by periods such as 192 168 0 100 For Macintosh users 1 From the Apple menu navigate to About This Mac gt More Info 2 From the Contents pane choose Network 3 If you are connected over a wireless network then choose AirPort from the Active Services list The Router entry is typically the access point Locating the printer IP address e From the printer print a network setup page In the TCP IP section look for Address e View the printer settings From the printer control panel navigate to gt Setup gt gt Network Setup gt gt Wireless 802 11 b g n gt Kg gt Network Connection Setup gt gt TCP IP gt Kg gt IP Address gt Ks or gt Setup gt gt Network Setup gt gt Ethernet 10 100 gt K gt Network Connection Setup gt gt TCP IP gt Kg gt IP Address gt Ks If the printer or the laptop does not have an IP address or if either has an address of 169 254 x y where x and y are any two numbers between 0 and 255 then do the following 1 Turn off the device that does not have a valid IP address the laptop the printer or both 2 Turn on the device and then check the IP addresses again If the printer or the laptop still does not receive a valid IP address then there is a problem with your wireless network Try the following e Make sure your access point wireless router is turned on and is working e Remove any objects that could be blocking the signal e Te
53. f you hear a dial tone then the port is active Setting up the printer to fax e If you need two phone ports for your devices but do not want to pay extra then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone Setup 2 Printer is connected to a wall jack cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem Your cable telephone service comes from the wall jacks EXT LINE To connect 1 Connect the cable from the wall jack to the port of the printer 37 mo 2 Remove the protective plug from the port of the printer and then connect the telephone to the port Scenario 5 Country or region specific setup Different countries or regions have different types of telephone wall jacks The standard wall jack adopted by most countries or regions is the Registered Jack 11 RJ 11 You need to have an RJ 11 plug or a telephone cable that has an RJ 11 connector so you can connect a device to an RJ 11 wall jack S The fax ports on
54. fast and easily with the high resolution scanner Easily scan to a memory device or to multiple laptops or PCs over a secure wireless network with up to 1200 dpi optical resolution Fax Do standalone black and color faxing at 33 6Kbps modem speed Other fax features include 99 speed dials automatic redial junk fax blocking and caller ID Photo printing Print high quality long lasting photos directly from digital memory cards PictBridge enabled digital cameras and USB flash drives SmartSolutions Simplify printer tasks that you frequently repeat by creating and customizing your printer solutions Using the SmartSolutions toolkit on the Web you can choose the printer tasks that you often perform apply your custom settings and download them to your printer as shortcuts that you can easily access anytime You can also customize your printer with solutions that display your online calendars online photo albums RSS feeds and more Shortcuts Save a set of frequently used printer settings available for a given task and then assign a shortcut name and shortcut number to it When you want to perform a task with those settings you can simply select the shortcut number on the printer instead of going through the usual process of adjusting the settings and options Eco Mode Save energy and paper by activating Eco Mode It automatically dims the printer display light puts the printer into Sleep mode after a specified period of inactivity
55. flash drive to the printer port Card reader light Check the card reader status The light comes on when a memory card is inserted and blinks when a memory card is being accessed Ls Memory card slot Insert a memory card Ink cartridge access Install remove or replace ink cartridges door About your printer Corer the To Paper tray Paper tray Tray 1 1 Load paper Second paper tray Load additional paper You can load the same type of paper as in Tray 1 You can also load a different Note This option is type of paper and change the default paper settings so the printer uses paper available only in select from Tray 2 for certain types of print jobs printer models H Exit bin Hold paper as it exits Note For the printer to be ready for any print job make sure to fully extend the exit bin and to flip out the bin extender Bin extender Catch the paper as it exits Note For the printer to be ready for any print job make sure to fully extend the exit bin and to flip out the bin extender Printer control panel Operate the printer Use the i fie Saree label and the ink cartridge information Scan copy or fax photos and documents Connect the printer to the power cord Duplex unit e Print on both sides of a sheet of paper e Access paper jams 13 Use Usethe Le USB port Connect the printer to a computer using a USB cable Warning Potential Damage Do not touch the USB port except when plug
56. g the printer control panel 29 using the touch screen 29 Scan to Network Folder Setup customize printer settings using 46 Security customize printer settings using 46 Index security PIN recovering 51 selecting the wireless port 57 sender information registering 40 sending faxes tips 42 setting number of rings 41 setting up fax country or region specific 37 digital telephone service 36 DSL connection 35 standard telephone line connection 33 VoIP connection 35 setting up printer 6 on wireless network Macintosh 44 on wireless network Windows 44 setup troubleshooting cannot print through USB 52 incorrect language appears on display 50 installation screen did not appear automatically 50 page does not print 51 printer does not respond 52 printer printing blank pages 52 recovering security PIN 51 software did not install 50 shortcut creating 48 deleting 48 modifying 48 shortcuts 48 using shortcuts on printer 49 shortcuts page launching 48 software did not install 50 Speed Dial list 41 supported memory cards and file types 15 supported operating systems 20 supported printers 26 T telecommunication notices 60 tips for copying 27 e mailing 32 receiving faxes 42 scanning 29 sending faxes 42 Transmit Terminal Identification TTI setting 40 troubleshooting checking an unresponsive printer 50 contacting customer support 50 fax checklist 53 solving basic printer problems 50 wireless network 55 troubleshooti
57. ging in or removing a USB cable or installation cable Note Remove the sticker to access the port Ethernet port Connect your printer to a computer a local network an external DSL or a cable modem 18 LINE port Connect the printer to an active telephone line through a standard wall jack RJ 11 DSL filter or VoIP adapter or any other adapter that allows you to access the phone line to send and receive faxes 19 EXT port Connect additional devices telephone or answering machine to the printer and the telephone line Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country A or region Note Remove the plug to access the port About your printer Using the printer control panel 1 2 3 4 5 e Turn the printer on and off e Switch to Sleep mode Note When the printer is on press ly to switch to Sleep mode Press and hold ly for three seconds to turn off the printer Display View Note The display is e Printer status turned off in Sleep e Messages mode e Menus 3 Arrow buttons Navigate through menu items that appear on the display TR oO Keypad In Copy mode or Photo mode Enter the number of copies or prints you want to make In Fax mode e Enter fax numbers e Operate an automated answering system e Select letters when creating a Speed Dial list Type numbers to enter or edit the date and time shown on the display
58. gure and save a set of frequently used printer settings available for a given task and then assign a shortcut number and shortcut name to it The shortcut number and shortcut name serve as the identification for a particular task and its printer settings When you want to perform a task with those settings you do not need to go through the usual process of adjusting the settings and options Simply enter the shortcut number or select the shortcut name and number on the printer control panel and the task will launch automatically Configure the shortcut settings for a task in the Embedded Web Server Eco Copy Copy a document or photo using two sided or draft setting ID Card Copy Copy both sides of an ID card onto a single page Scan a document or photo and send it through fax Scan to E mail Scan a document or photo and send it through e mail Note Make sure the printer is connected to the network and the Internet through an Ethernet or wireless connection Scan to Computer Scan a document or photo and send it to your computer Note Make sure the printer is connected to the computer locally USB Scan to Network Scan a document or photo and save it to a network folder Note Make sure the printer is connected to the Internet through an Ethernet or wireless connection Scan to Memory Device Scan a document or photo and save it to a memory card or flash drive depending on your printer model Print a File Print a document from y
59. h Intel OS X version 10 5 0 or later e Macintosh Intel OS X version 10 4 4 or later e Macintosh PowerPC OS X version 10 5 0 or later e Macintosh PowerPC OS X version 10 4 0 or later e Ubuntu Linux 11 10 10 10 10 04 9 10 and 9 04 Red Hat Enterprise Linux WS 6 WS 5 and WS 4 e Red Flag Linux Desktop 6 0 e SUSE Linux Enterprise Server 11 and 10 e SUSE Linux Enterprise Desktop 11 and 10 e Linux openSUSE 12 1 11 4 11 3 and 11 2 e Linpus Linux Desktop 9 6 e Fedora 16 and 14 Debian GNU Linux 6 0 and 5 0 The printer driver for this operating system is available only at http support lexmark com Note Information on additional operating system versions that are compatible with the printer may be available on our Web site 20 Installing the printer software Note If you installed the printer software on this computer before but need to reinstall the software then uninstall the current software first For Windows users 1 Close all open software programs 2 Insert the installation software CD If the installation dialog screen does not appear after a minute then launch the CD manually a Click ua or click Start and then click Run b Inthe Start Search or Run box type D setup exe where D is the letter of your CD or DVD drive c Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen For Macintosh users Note To take advantage of the full fe
60. he section on e mailing in the User s Guide For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 Click ate or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home gt select your printer gt Scan 30 5 Select Email photo Email document or Email PDF Note You can select Email document only if an OCR application is stored on your computer Scanning starts and the scan progress dialog appears When the scan is finished anew e mail message is created with the scanned document automatically attached 6 Compose your e mail message Note If your e mail program does not open automatically then you can scan the document to the computer and then send it through e mail as an attachment For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the Applications folder in the Finder launch the application you want to use Note Use any application that supports both your printer and an e mailing option such as Image Capture 3 From the list of devices select your printer Note For information on finding the list of devices check the documentation that came with the application or search for Scanning an image in the Search field of the Help menu 4 Adjust the scan settings as needed If applicable click 2 on the preview dialog for more informa
61. ics in this section Connection checklist e Make sure that the printer and other devices on the line if applicable are set up and configured correctly according to your setup scenario e Make sure that the cables are connected to the correct ports e Make sure that the cables are securely plugged in Check the cable connections for the following hardware if applicable Power supply Cable modem Splitter Telephone VoIP adapter DSL filter RJ 11 adapter e If the printer is connected to a Digital Subscriber Line then make sure you are using a DSL filter for the printer e ifthe printer is connected toa VoIP adapter or cable modem then make sure that the printer is plugged into the first phone port e Ifyou are using a splitter then make sure that you are using a phone splitter Do not use a line splitter 53 Cannot send faxes If the Fax troubleshooting checklist does not solve the problem then try one or more of the following MAKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup then enter your fax name and fax number In some countries you cannot send a fax without entering your fax name or company name Some fax machines also block unknown faxes or faxes without sender information DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM The modem of the printer can transmit data at 33 600 bps This is the maximum speed at which
62. ies to Windows users only Click B or click Start and then click Run In the Start Search or Run dialog type control printers Press Enter or click OK Right click the printer and then select Properties or Printer properties from the menu Click the Ports tab Click the box next to Enable bidirectional support if it is not already checked VN OAU A W N F Click Apply gt OK and then try to print again Ethernet network troubleshooting Printer does not appear in the list of printers found on the network CHECK THE ETHERNET CABLE e Check the Ethernet cable and the Ethernet connectors at both ends for any obvious damage e Firmly plug one end of the Ethernet cable into the printer Firmly plug the other end of the Ethernet cable into the network hub or wall connection e Try using a different cable Damage to the cable may not be obvious Troubleshooting MAKE SURE THE PRINTER POWER IS ON Make sure the printer is connected to a power source and is turned on MAKE SURE THAT THE NETWORK IS OPERATING PROPERLY e Try to access other computers on the network e Make sure all switches hubs and other connecting devices are turned on MAKE SURE THE PRINTER HAS VALID NETWORK SETTINGS Print a network setup page from the printer and check the following See the Networking section of the User s Guide for instructions on how to print a network setup page e Verify that the IP address is correct for your network e Verify
63. inter folder 2 Double click User s Guide Help using the printer software Software Help installed automatically with the printer software Click Help from any printer software program or application The latest supplemental information updates Support Web site http support lexmark com online customer support and telephone support 1 Available on the installation software CD 2 Available on the installation software CD and on the Lexmark Support Web site at http support lexmark com Minimizing your printer s environmental impact We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact By selecting certain printer settings or tasks you may be able to reduce your printer s environmental impact even further Conserving energy e Select the lowest Sleep timeout The Sleep feature puts the printer in a minimum power standby mode after the printer has been idle for a set amount of time the Sleep timeout Reduce the screen brightness Dim the printer display to lower the power consumption of your printer e Share your printer Wireless network printers allow you to share a single printer among multiple computers thus conserving energy and other resources Conserving paper e Print more than one page image on one side of the paper The Pages per Sheet feature allows you to print multiple pages on one sheet You can print up to 16 page images on on
64. inters 8324 Avery Two Side Printable Clean Edge Business cards for Inkjet Printers 8871 Micro Format Inc Super Color Cling Transparency SP5676 3M Inkjet Transparency Film Transparency CG3480 lron on One sided Avery T shirt Transfers for Inkjet Iron On Transfer transfer Printers 3271 Printing Printing a document For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Select the print quality the number of copies to print the type of paper to use and how the pages should print 4 Click OK to close any printer software dialogs 5 Click OK or Print For Macintosh users 1 With a document open choose File gt Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose File gt Print From the Printer pop up menu choose your printer ao wm A W N From the print options menu choose the print quality the number of copies to print the type of paper to use and how the pages should print 7 Click Print Printing using advanced color options Color printing is enabled by default To optimize print colors for a special print job use Color Preference and Advanced Color Options For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Quality tab gt Color Extras area 4 Select either Color Preference
65. ion down exactly including any capital letters e Store the SSID and the WEP key or WPA WPA2 preshared key passphrase in a safe place for future reference MAKE SURE YOUR OPERATING SYSTEM IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AirPort The printer supports wireless printing only through AirPort base stations for Mac OS X version 10 5 or later Communication not available message appears when printing wirelessly Try one or more of the following MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled then you may see the Communication not available message on your computer screen when you attempt to print wirelessly This can occur if the laptop hard drive has powered down If you see this message then wait a few seconds and then try to print again The laptop and printer require a few seconds to power up again and reconnect to the wireless network If you see this message again after you have waited long enough for the printer and the laptop to connect to the network then there may be a problem with your wireless network Make sure that the laptop and printer have both received IP addresses For Windows users 1 Click un or click Start and then click Run 2 Inthe Start Search or Run dialog type cmd 3 Press Enter or click OK Troubleshooting 4 Type ipconfig and then press Enter The IP address appears as four sets o
66. k More Info 3 From the Contents pane choose Network 4 Ifyou are connected over a wireless network choose AirPort from the Active Services list Locating the printer IP address e You can locate the printer IP address by viewing the printer network setup page See the User s Guide on the software installation CD for more information on printing a network setup page Cannot print over wireless network If you encountered problems while installing or if your printer does not appear in the printers folder or as a printer option when sending a print job then try uninstalling and reinstalling the software Before you reinstall the software check the troubleshooting checklist and then do the following TURN THE ACCESS POINT WIRELESS ROUTER OFF AND THEN BACK ON Wait one minute for the printer and computer to reestablish the connection This can sometimes refresh network connections and resolve connectivity issues Troubleshooting DISCONNECT FROM VPN sESSION When you are connected to another network through a VPN connection you will not be able to access the printer over your wireless network End your VPN session and then try printing again Maxe sure Demo MODE Is TURNED OFF Select printer features are not available when Demo Mode is turned on From the printer control panel navigate to gt Setup gt Kg gt Demo Mode gt Kg gt Off gt CHECK your WEP key or WPA PASSPHRASE If your access point is using WEP securit
67. lash Crive cc ssseccecesssesececceseeeeeceseeseeeesaeeees 25 Printing documents from a memory Card or flash Crive ccccccesccesscccssecssseeesseseesseesanees 25 Wireless networking vise voce ce wiicieiseneecavencasccunaonsarsussestesnesessesnavacstssennase Canceling print jobs ing b 0 6 6 s o s 60 s inini6ie 0 0 s 0 0 00 a a m 6 0 yie b s ieieioie sie b eieie ein a e oio ainieiale e e 0 0 6 0 0 0 4 0 s e s 6 0 6 6 s 6 00 T 25 Information you will need during wireless setup O EE E uals EE A E EEEE 44 Printing from a mobile CEOVICE cee cee eec sce ececesccccuccecuccecsceucuceecscusceccuseeccesaueeucecueaucesueences 26 Installing the printer ON a wireless NECWOLFK cccccccccccccccccceccecccceccccecccccecceccccnccesecceeeccese 44 Contents What is Wi Fi Protected SeCtuUp ccccccssssscecceceeeececcecseesceccessussceessssauaeseesssueuseesasaueseesaes 44 Configuring Wi Fi Protected Setup MANUAIIY cceeececcssececenseeeceeeeceecueeseceueeecessauseeeeeess 45 Using the Embedded Web Serve cscscsssscscscesssccsccscscssessessess4O Accessing the Embedded Web Servel cccccssssesececcecauseseceececeusesecesauauseseceesesauauseeseseaaes 46 Understanding the home pafe sissnsceasiviesiccesstcrsdekcterretedacstadsendsesestssacerunetesatenas vudelvoaleceedes 46 CUSTOMIZING printer SCLUNES wisciustiwitce tied cesdenescaneensdaa vanes siasagte dep tebe tos easd vou E EEEREN 46 Using SNOMRCUS
68. le setting up your printer on a network then print a network setup page and then see the comprehensive User s Guide available on the installation software CD Also make sure to check the network indicator lights to verify the connection status of the printer For more information on the location of the network indicator lights see Using the printer control panel on page 14 Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer verify the following e The printer the computer and the access point wireless router are all plugged in and turned on e The wireless network is working properly Try accessing other computers on your wireless network If your network has Internet access then try connecting to the Internet over a wireless connection e Your SSID is correct Print a network setup page to verify the SSID the printer is using If you are not sure if your SSID is correct then run the wireless setup again e Your WEP key or WPA passphrase is correct if your network is secure Log on to the access point and check the security settings A security key is like a password All devices on the same wireless network using WEP WPA or WPA2 share the same security key If you are not sure if your security information is correct then run the wireless setup again e The printer and the computer are within the range of the wireless network For most networks the printer and the computer should be wi
69. mobile device to the printer without using LexPrint Listener To check if your printer model supports these features visit www lexmark com lexprint e For other Lexmark printers your mobile device can send print jobs to your printer as long as the printer software and LexPrint Listener are installed on the computer where the printer is connected Note The application referred to as Rendezvous in Mac OS X version 10 2 is now called Bonjour by Apple Inc Copying Copying Scanner glass Use the scanner glass for single pages small items such as postcards or photos transparencies photo Use the ADF for multiple page documents paper or thin media such as magazine clippings Note The ADF is available only in select printer models If you purchased a printer without an ADF then load original documents or photos on the scanner glass Tips for copying e Make sure the exit bin is fully extended and the bin extender is flipped out e Use the ADF when scanning two sided pages if your printer supports duplex scanning and the ADF supports the original document size e Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning or the ADF does not support the original document size e When using the ADF adjust the paper guides on the ADF to the width of the original document e To easily retrieve a document after copying or scanning lift the ADF input tray e When using the scanner glass
70. mporarily turn off any unnecessary wireless devices on your network and pause any network intensive activities like large file transfers or network games If the network is too busy then it is possible that the printer is not receiving the IP address within the allowed time e Make sure your DHCP server which may also be your wireless router is working and is configured to assign IP addresses If you are not sure how to do this then refer to the manual that came with your wireless router If the printer and computer have valid IP addresses and the network is operating correctly then continue troubleshooting 58 MAKE SURE THE WIRELESS PORT IS SELECTED Note This solution applies to Windows users only Click ate or click Start and then click Run In the Start Search or Run dialog type control printers 1 2 3 Press Enter or click OK 4 Right click the printer and then select Properties or Printer properties from the menu 5 Click the Ports tab and then locate the selected port The selected port has a check mark beside it in the Port column 6 Ifthe Description column of the selected port indicates that it is a USB port then scroll through the list and select the port with Printer Port in the Description column Check the printer model in the Printer column to make sure you select the right printer port 7 Click OK and then try to print again MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note This solution appl
71. ng fax cannot receive faxes 54 cannot run fax software 54 cannot send faxes 53 troubleshooting network cannot print to network printer 59 printer to be configured does not appear in list of printers found on network 58 troubleshooting print cannot delete documents from print queue 52 troubleshooting setup cannot print through USB 52 incorrect language appears on display 50 installation screen did not appear automatically 50 page does not print 51 printer does not respond 52 printer printing blank pages 52 recovering security PIN 51 software did not install 50 troubleshooting wireless cannot print over wireless network 55 two sided copying automatic 27 two sided printing supported paper sizes and paper types 24 U USB port location 13 V voice mail setting up 33 Voice over Internet Protocol VolP fax setup 35 VolP adapter 35 W Web Links accessing 21 Web site finding 5 Windows installing printer on wireless network 44 Windows software Abbyy Sprint OCR 20 Phone Book 20 Printer Home 20 Printer Setup Utility 20 Printing Preferences 20 Product Update 20 Status Messenger 20 Status Monitor Center 20 Tools for Office 20 Wireless Setup Utility 20 wireless network information you will need for setting up wireless printing 44 installing printer on Macintosh 44 installing printer on Windows 44 troubleshooting 55 wireless setup information needed for 44 wireless troubleshooting cannot print over wireless netwo
72. ng the scan job using the printer software then cancel the scan job from the software dialog 31 E mailing E mailing You can use your printer to send e mail to one or more recipients without using a computer provided you have set up the scan to e mail task through shortcuts For more information see the section on shortcuts in the Quick Reference Guide Before you can send e mail using the printer control panel you must first configure the network connection and e mail settings of your printer Sending e mail Tips for e mailing e Make sure to enter your e mail account information and set up the SMTP server before sending an e mail e Make sure the printer is connected to an Ethernet or wireless network before sending an e mail If necessary make sure the network is connected to the Internet for the printer to communicate with the SMTP server If the printer cannot connect to the Internet then contact your system support person The printer supports only one active network connection Ethernet or wireless at a time e Add contacts to your address book When sending an e mail you can just select contacts from your address book instead of typing their e mail addresses repeatedly e Use the ADF when scanning two sided pages if your printer supports duplex scanning and the ADF supports the original document size e Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning or the ADF d
73. oes not solve the problem then try the following LAUNCH THE PRINTER CD MANUALLY For Windows users 1 Click ie or click Start and then click Run 2 Inthe Start Search or Run box type D setup exe where D is the letter of your CD or DVD drive 3 Press Enter or click OK 4 Click Install and then follow the instructions on the computer screen For Macintosh users 1 From the Finder desktop click the CD icon 2 Double click the software installer package and then follow the instructions on the computer screen Incorrect language appears on the display If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel navigate to gt Setup gt gt Device Setup gt gt Language gt 2 Press the up or down arrow button to scroll to the language you want and then press orf 3 To confirm the setting press the left or right arrow button to scroll to Yes and then press a Software did not install If you encountered problems while installing or if your printer does not appear in the list in the printers folder or as a printer option when sending a print job then try uninstalling and reinstalling the software Before you reinstall the software do the following MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE
74. oes not support the original document size e When using the ADF adjust the paper guides on the ADF to the width of the original document e To easily retrieve a document after copying or scanning lift the ADF input tray e When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be e mailed is in place with the settings you want press gt to start scanning Setting up the e mail function For Windows users 1 Click ate or Start 2 Click All Programs or Programs and then select the printer program folder from the list 32 3 Navigate to Printer Home gt select your printer gt Settings gt Set up the printer to e mail The E mail Setup Wizard opens 4 Follow the instructions on the computer screen For Macintosh users 1 From the Finder navigate to Applications gt select your printer folder gt Printer Settings gt Email 2 Follow the instructions on the computer screen and then click Save Settings Canceling an e mail Do one or more of the following e From the printer control panel press amp and then press 5 e f you are sending the e mail using the printer software then cancel the e mail from the software dialog Setting up the printer to fax
75. onnected to a defective port Make SURE THE USB PORT IS ENABLED IN WinDows 1 Click u or click Start and then click Run 2 Inthe Start Search or Run box type devmgmt msc 3 Press Enter or click OK The Device Manager opens 4 Click the plus sign beside Universal Serial Bus controllers If USB Host Controller and USB Root Hub are listed then the USB port is enabled For more information see the computer documentation REMOVE AND REINSTALL THE PRINTER SOFTWARE Troubleshooting Fax troubleshooting e Fax troubleshooting checklist on page 53 e Cannot send faxes on page 53 e Cannot receive faxes on page 54 e Cannot run the fax software on page 54 Fax troubleshooting checklist If you encounter problems sending and receiving faxes then check the connection first 1 Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack DSL filter VoIP device or cable modem where you connected the printer Make sure you plug the telephone into the same port If you do not hear a dial tone then contact your line provider 2 While the printer is connected to the telephone line check for a dial tone by plugging an analog telephone into the port of the printer If you do not hear a dial tone then use the checklist below Listen for a dial tone after checking each item If you hear a dial tone but still have problems sending and receiving faxes then see the other top
76. or Advanced Color Options e f you select Color Preference then select either Natural or Vivid e f you select Advanced Color Options then select Use ICC test Chart Process 5 From the Ink to Use area select either of the following e Color Black to use four inks including black e Color Only to use cyan magenta and yellow inks 24 6 Click OK to close any printer software dialogs 7 Click OK or Print For Macintosh users 1 With a document open choose File gt Print 2 From the printer pop up menu choose your printer 3 From the print options pop up menu choose Quality amp Media gt Advanced Options 4 From the Ink to Use pop up menu choose either of the following e Color Black to use four inks including black e Color Only to use cyan magenta and yellow inks 5 From the Color Preferences area choose Natural or Vivid or choose Use ICC Test Chart Process 6 Click Print Printing on both sides of the paper duplexing automatically The automatic duplex unit supports A4 A5 letter legal statement and executive size paper Notes e Other paper sizes may be supported e Two sided printing is not supported on envelopes card stock or photo paper Do not remove the page until printing is finished For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Layout tab gt Print on Both Sides Duplex
77. our computer Note Make sure the printer is connected to the computer through the same Ethernet or wireless network Example A lawyer who uses his printer to send e mails to clients normally navigates through the printer control panel to select the feature and its available options Instead of doing that he can configure the printer settings such as the message title and recipient from the Embedded Web Server and then assign a shortcut number and shortcut name to the task Every time he enters the shortcut number or selects the shortcut name on the printer control panel the printer automatically sends the documents according to the selected settings 48 Getting started During installation a link will be provided for you to create shortcuts If you were not able to create your shortcuts during installation then you may create the shortcuts through your printer software Launching the shortcuts page using the printer software Before you begin make sure e Your printer and computer are each connected to the network through an Ethernet or wireless connection e Your printer is turned on For Windows users 1 Click ate or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Settings gt Configure Shortcuts For Macintosh users 1 From the Finder navigate to Applications gt select your printer folder gt
78. printer rings but it never receives the fax 1 From the printer control panel navigate to gt Setup gt gt Fax Setup gt gt Ringing and Answering gt gt Ring Pattern gt 2 Press the arrow buttons to scroll to the ring pattern you want and then press ok If you do not subscribe to Distinctive Ring If the printer is sharing the line with other devices then set the printer to pick up on the greater number of rings If the printer is connected to a dedicated fax line then you can choose any number of rings that you want 1 From the printer control panel navigate to gt Setup gt gt Fax Setup gt gt Ringing and Answering gt gt Pick Up On gt 2 Select the number of rings that you want and then save the setting Step 6 Create a contact list Using the printer control panel 1 From the printer control panel navigate to Touch screen models Arrow button models Va gt Address Book gt Setup gt gt Fax Setup gt gt Address Book gt Ks 2 Use the menus to add a contact or a fax group You can add up to 89 contacts and 10 fax groups e To change a character press the left arrow button e To add a space press the number 0 41 Note In some models entries 1 89 are for individual contacts and entries 90 99 are for fax groups Enter the entry number before entering the contact name and fax number of the contact Using the fax software If you are connecting the printer to a computer then
79. r Windows users 1 Click un or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Open or See what s printing 5 Cancel the print job e If you want to cancel a particular print job then right click the document name and then select Cancel Printing 26 e f you want to cancel all print jobs in the queue then click Printer gt Cancel All Documents For Macintosh users 1 Click the printer icon on the Dock The print queue dialog appears 2 Choose the job you want to cancel and then click Delete Printing from a mobile device What is LexPrint LexPrint is a free application that lets you print easily from your iPad iPhone or iPod touch using any Lexmark printer connected to the same wireless network It lets you print Web pages photos from the photo album or photos you recently captured using the camera of your mobile device depending on its features You can also customize print settings from your mobile device Depending on your Lexmark printer model you may need to download the LexPrint Listener application from our Web site at www lexmark com lexprint Supported printers LexPrint enables your mobile device to communicate with Lexmark printers found on the same network e For select printer models that support Direct Image and Zeroconf or Bonjour you can print directly from your
80. reless network If the SSIDs are not the same then run the utility again to set up the printer on the wireless network used by the computer For Macintosh users with an AirPort base station In Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences gt Network gt AirPort or System Preferences gt Network gt Wi Fi The SSID of the network that the computer is connected to is displayed in the Network Name menu 2 Write down the SSID In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications gt Internet Connect gt AirPort The SSID of the network that the computer is connected to is displayed in the Network menu 2 Write down the SSID For Macintosh users with an access point 1 Type the IP address of the access point in the address field of your Web browser and then continue to step 2 If you do not know the IP address of the access point then do the following a From the Apple menu navigate to System Preferences gt Network gt AirPort or 57 System Preferences gt Network gt Wi Fi b Click Advanced or Configure c Click TCP IP The Router entry is typically the access point 2 Type your user name and password when prompted and then click OK 3 Inthe Wireless settings section look for the SSID 4 Write down the SSID security type and the WEP key or WPA WPA2 preshared key passphrase if shown Notes e Make sure you copy the network informat
81. rk 55 Wi Fi Protected Setup configuring manually 45 using 44 Wi Fi Protected Setup logo identifying 44 63
82. sadnsiakntasadcusnndtnesinnnniiaadieandawes MN at Ale SOIL CULS 0 cnccecneneurnateutuvveca ces aces A 48 GETTING stantes aa awa duane tania supe ne lon tunic A EA EA 48 THOUDICSNOOUING sscecissbeevensvetecsiobeevencvetecesbeenensveteubevsssvensveteubesssseerss OU ING CIC OS rec seco ccstccne ces ecesecesbscsocs bars aaa aaa OU ONIA aon E eE E E E NT cote ed act cc A att sal EEEE I EA E bored Sues 60 NON E E EE E E EEEE E EE OL About your printer About your printer Finding information about the printer The Quick Reference Guide contains instructions on adding your printer to a wireless network setting up a fax connection and accomplishing common printer tasks like printing copying scanning and faxing It also includes information on troubleshooting printer setup issues as well as solving basic networking and faxing problems For additional information see the following Initial setup instructions Quick Setup Sheet e Hardware Setup Wizard Additional setup and instructions for using the Comprehensive User s Guide installed automatically with printer the printer software For Windows users After installing your printer you can access the User s Guide from the printer program folder 1 Click ate or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select User s Guide For Macintosh users 1 From the Finder navigate to Applications gt select your pr
83. tall option during installation and then select all packages listed Accessing Web links Web links are links to predefined Web pages that are saved in the printer folder 1 From the Finder navigate to Applications gt select your printer folder gt Web Links 2 Double click the Web link that you want to visit Use To Customer Support Contact customer support Lexmark Software Updates Download and install the latest printer software Lexmark Online Visit the Lexmark Web site Order Supplies Online Order ink or supplies Printer Registration Register your printer Visit Lexmark SmartSolutions e Visit the SmartSolutions Web site e Choose your custom solutions Note Your printer may not come with these Web links depending on the features of the printer that you purchased 22 Printing Printing Recommended paper brands For e mails received faxes internal documents and similar print jobs Set paper type to Size Recommended paper Weight UPM Future Multitech Letter PrintWorks 30 Recycled 20 Ib Multipurpose Paper 00011 fin For colorful and high coverage documents Size Recommended paper Weight Set paper type to Letter Georgia Pacific Everyday Ink 24 Ib ColorLok Certified Plain Jet and Laser Paper 214305 Hammermill Ultra Premium 24 Ib Premium Plain Laser Print 16600 0 Note For best results set Page Dry Time to Extended Georgia Pacific Premium 20 Ib Colorlok Certified Plain
84. ter Mini SD e jpg jpeg jpe Joint Photographic Experts MultiMedia Card MMC Group Reduced Size MultiMedia Card with adapter RS MMC MultiMedia Card mobile with adapter MMCmobile Memory Stick Memory Stick PRO e tiff tif Tagged Image File Format Memory Stick Duo with adapter Memory Stick PRO Duo with adapter xD Picture Card xD Picture Card Type H xD Picture Card Type M Using a memory card or flash drive with the printer Insert a memory card into the card slot or a flash drive into the USB port About your printer Inserting a memory card Inserting a flash drive Notes e Insert the card with the brand name label facing up e Make sure any arrows on the card point toward the printer e f necessary connect the memory card to the adapter that came with it e Make sure that the memory card inserted is supported by the printer For more information see Supported memory cards and file types on page 15 e The card reader light comes on when a memory card is inserted and blinks when a memory card is being accessed Notes e The flash drive uses the same port that is used for a PictBridge camera cable e An adapter may be necessary if your flash drive does not fit directly into the port Warning Potential Damage Do not touch any cables ports any network adapter any connector the memory device or the printer in the areas shown while actively printing reading
85. ter create a shared folder with read write access 2 Ona Web browser type your printer IP address and then press Enter Scanning 3 Navigate to either of the following e Settings gt Scan to Network Folder Setup e Settings gt Manage Shortcuts gt Add New Shortcut gt Scan to Network 4 Enter the necessary information and then click Add Note To avoid unsaved changes to your settings make sure the network folder shortcut name is different from that of your folder name Scanning to a flash drive or memory card Notes e Some features are available only in select printer models e Make sure your flash drive or memory card is not write protected 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 From the printer control panel navigate to gt Scan gt gt Memory Device 3 Insert the flash drive or memory card and then press orf Note The printer reads only one memory device at a time 4 Press the up or down arrow button to scroll to the scan option you want to set and then press the left or right arrow button to scroll to the setting you want Set the color quality original image size and other scan options If necessary press KA each time you make a selection 5 Press lt b Follow the instructions on the printer display Scanning directly to e mail using the printer software Make sure you have set up your e mail settings before proceeding For more information see t
86. ter model E mail Alert Setup Set up the e mail server for the Embedded Web Server and then customize e mail alert settings Using the Embedded Web Server Scan to Network Folder Add or manage a folder destination when the Scan to Network application is Setup used Notes e This feature may not appear in the Embedded Web Server depending on your printer model e To use this feature first make sure you are using the Hyper Text Transfer Protocol Secure HTTPS connection Manage Shortcuts Add or manage shortcut settings for a printer task Note This feature may not appear in the Embedded Web Server depending on your printer model Manage Profiles View the IP address of a profile or delete it Note This feature may not appear in the Embedded Web Server depending on your printer model Address Book Setup Add or manage address book contacts when sending e mails Intervention View any messages from the printer requesting intervention from the user Management Import Export Import or export a configuration file Additional Solutions Install customize or uninstall a solution Device Management Allow the Embedded Web Server to collect data from the printer 3 Click Submit to save or click Reset Form to discard the new settings Using shortcuts Using shortcuts What are shortcuts A shortcut is a way to quickly accomplish printing copying scanning e mailing or faxing tasks with the printer You can confi
87. ter supplies e View the information on printer model IP address contact information and location e Access the Search function Note The search fields may not appear in the Embedded Web Server depending on your printer model Information pane View specific information and access submenu items depending on the menu selected from the navigation pane Customizing printer settings 1 From the navigation pane select Settings 2 Do one of the following View and customize general printer settings General Settings View and customize general printer settings Copy Settings View and customize settings for making copies Note This feature may not appear in the Embedded Web Server depending on your printer model Fax Settings View and customize settings for sending and receiving faxes Note This feature may not appear in the Embedded Web Server depending on your printer model E mail FTP Settings View and customize settings for sending e mails or sending files to a File Transfer Protocol FTP address Note This feature may not appear in the Embedded Web Server depending on your printer model Print Settings View and customize print settings Paper Setup View and customize paper setup options Network Ports View and customize network settings Security View and customize security settings for the printer and Embedded Web Server Note This feature may not appear in the Embedded Web Server depending on your prin
88. the printer can send and receive faxes It is not necessary however to set the modem to its fastest transmission capability The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax Otherwise your fax will not be received 1 From the printer control panel navigate to gt Setup gt gt Fax Setup gt gt Dialing and Sending gt gt Max Send Speed gt 2 Select a sending speed and then press OKA ENABLE ERROR CORRECTION Errors and blurs may appear in the faxed document if there is too much noise on the line This option enables the printer to transmit the bad blocks of data again and correct the errors When a fax has too many errors the fax may be rejected by the receiving fax machine 1 From the printer control panel navigate to gt Setup gt gt Fax Setup gt gt Dialing and Sending gt Ag gt Error Correction gt 2 Check to see if error correction is set to On If it is not set to On then press the arrow buttons to select On and then press OK ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax then this option automatically converts the outgoing color fax to black and white It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support 1 From the printer control panel navigate to gt Setup gt gt Fax Setup gt gt Dialing and Sending gt Ag gt
89. the back of the printer and the telephone cable that comes with the printer have RJ 11 connectors If you have a different type of connector in your country or region then you may need to use an RJ 11 adapter Setting up the printer to fax Connecting the printer to a non RJ 11 wall jack LINE To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the RJ 11 adapter and then connect the adapter to the wall jack 3 If you want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the wall jack 38 Notes C e Do not remove the wrap plug from the port of the printer e The printer may not come with an RJ 11 adapter in your country or region If the additional device telephone or answering machine has an RJ 11 connector then you can remove C the wrap plug and connect the device to the port of the printer Connecting the printer in countries or regions that use serial connection In some countries or regions you need to plug all devices into the wall jack You cannot plug a telephone m or answering machine into the port of the printer This is called serial connection Austria Germany Portugal Belgium Ireland Spain Denmark Italy Sweden Setting up the printer to fax 39 Eranto Netherlands switzerland
90. the electrical outlet before inspecting it CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Contents 3 Contents CO NN eeina odie E E E E AE THOS TOR COW VIE a E O ee aciek ae iene E E 27 Important safety INFOLIMATION cccccccccccccccccccccccccccccccccccccccccccccccceeed i a amp MAKNE CODIE ysa E E E E E E 27 About your printer sssessessssessssssssssssosossssossosossssossssssossssosssssssess D Making a duplex two sided Copy automatically ssessssessssesesneseessssssessssessensenenenessessese 27 Finding information about the printer cccccccscsssssessssessssessessesscssesessesuesusssscsesecsreateseeseaneanen 5 Canceling CODY FOO Sisccsccectcciteauscctacasededs sendin tatentinwssssyaianiawesarnaeectonnseu eotcanatanansinuaeitieialntia eine 28 Minimizing your printer s environmental IMPaACt ccccccccsssceccececcecenscecceceseusesececeesesenees 5 Scanning 29 PPA SW NN SU aeae a E veces sa Ria wanda autiged nesta eas taa pace eenanaian nes amine 6 A r TIS FOR en U E E E E E A E O E A E E 29 AAU TS UO ee a E E icteeusanenbyeeceaieel i z Scanning to a local COMpuUter sssssesesssserenssssssrerssssseressererrsrsseserensssereeressreersesesseneeessene 29 CNE UR NE IN E a a E E E E AA di i Scanning to a network Tolder eaea EEA E
91. the telephone line 1 While the printer is connected to a telephone line through the port on the back of the printer plug an analog telephone into the port of the printer 2 Listen for a dial tone If you hear a dial tone then the printer is properly connected to the telephone line If you do not hear a dial tone then review Step 1 or see the Fax troubleshooting checklist on page 53 Step 3 Set your fax name and fax number Your user information includes your name or your company name your fax number your fax number is your telephone number unless you have a dedicated fax telephone line and the time and date on your fax machine when a transmission is made This information appears in the header and footer of the faxes that you send In some countries you cannot send a fax without this information Some fax machines also block faxes without sender information so make sure that you enter this information in your printer 1 From the printer control panel navigate to gt Setup gt gt Fax Setup gt gt Dialing and Sending gt Ag gt Fax Name gt 2 Enter your name or your company name and then press a e To change a character press the left arrow button e To add a space press the number 0 3 Press the arrow buttons to scroll to Fax Number and then press ey 4 Enter your fax number or your telephone number and then press orf Step 4 Set the printer to receive faxes automatically or manually If the
92. thin 100 feet 30 meters of the access point wireless router e The Wi Fi indicator is green and successfully connected e The printer driver is installed on the computer from which you are performing a task e The correct printer port is selected e The computer and printer are both connected to the same wireless network e The printer is located away from obstacles or electronic devices that could interfere with the wireless signal Make sure the printer and access point are not separated by poles walls or support columns containing metal or concrete Many devices can interfere with the wireless signal including baby monitors motors cordless phones security system cameras other wireless networks and some Bluetooth devices 55 Printing a network setup page A network setup page lists the configuration settings of the printer including the IP address and MAC address of the printer 1 Load plain paper 2 From the printer control panel navigate to gt Setup gt gt Network Setup gt gt Print Network Setup Page gt Locating IP addresses For Windows users 1 Click ce or click Start and then click Run 2 Inthe Start Search or Run box type cmd 3 Press Enter or click OK The Command Prompt window opens 4 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 For Macintosh users 1 From the Apple menu choose About This Mac 2 Clic
93. this printer The patented Lexmark inkjet cartridges and their contents are licensed subject to a restriction that they may be used only once After this single use the license to use the print cartridges and their contents terminates and you agree to return them only to Lexmark for recycling Replacement inkjet cartridge or cartridges sold without these terms are available through www lexmark com and may be refilled by you or a third party as the only cartridge alternative to be used with the licensed printer Important safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations Use only the power supply and power cord provided with this product or the manufacturer s authorized replacements CAUTION POTENTIAL INJURY To reduce risk of fire use only the telecommunications RJ 11 cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from
94. tion 5 Set the e mail application as the scan destination and then start the scan job 6 Compose your e mail message Scanning to a PDF For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 Click ate or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home gt select your printer gt Scan gt PDF Scanning starts and the scan progress dialog appears 5 Save the document as a PDF For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass Scanning 2 From the Applications folder in the Finder launch the application you want to use Note Use any application that supports your printer 3 From the list of devices select your printer Note For information on finding the list of devices check the documentation that came with the application or search for Scanning an image in the Search field of the Help menu 4 Adjust the scan settings as needed If applicable click 2 on the preview dialog for more information 5 Set the application that supports the PDF format as the scan destination and then start the scan job 6 Save the document as a PDF Canceling scan jobs Do one or more of the following e From the printer control panel press amp and then press Cy Scanning stops and the printer returns to the previous menu e If you are sendi
95. tomatic maintenance cycles if it is plugged into a properly grounded working electrical outlet It will briefly come out of Sleep mode or will temporarily turn on if it is turned off Aligning the printhead If the characters or lines on your printed image appear jagged or wavy then you may need to align the printhead 1 Load plain paper 2 From the printer control panel navigate to gt Setup gt gt Maintenance gt gt Align Printer gt An alignment page prints Note Do not remove the alignment page until printing is finished If you aligned the cartridges to improve print quality then print your document again If print quality has not improved then clean the printhead nozzles 18 Cleaning the printhead nozzles If you have not been using the printer for a long period then you may need to clean the printhead nozzles to improve the quality of your prints Keep your printer plugged to a properly grounded working electrical outlet to allow it to perform automatic maintenance cycles Notes e Cleaning the printhead nozzles uses ink so clean them only when necessary e Deep cleaning uses more ink so try the Clean Printhead option first to save ink e Ifthe ink levels are too low then you must replace the ink cartridges before you can clean the printhead nozzles 1 From the printer control panel navigate to gt Setup gt gt Maintenance gt Ky 2 Press the up or down arrow button to scrollto Clean PrintheadorD
96. tray 11 Connect the power cord only Note Do not attach the USB cable yet Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible 12 Make sure the printer is on Note It may take a while before the first screen appears on the printer control panel 13 Using the printer control panel press the up or down arrow button until the language you want is highlighted on the display and then press 9 a Language Fran ais Deutsch 14 Confirm the language and then press ey a Language Selection You have chosen English as the language for your Printer Are you sure About your printer 15 Set the country or region and then press orf 16 Using the keypad on the printer control panel set the date Press the left or right arrow button to Country Region United States Albania Algeria 7 Please choose a country or region and press OK x d scroll between the month day and year Press ey Note The date format varies depending on the selected country or region 01 il 2011 Press OK when complete 17 Set the time and then press ok Te Press OK when complete 10 18 Set the time zone and then press orf Time Zone UTC 05 00 Eastern Time USA Ca
97. ts customize printer settings using 46 memory card inserting 15 printing documents from 25 scanning to 30 supported types 15 memory card slot location 12 minimum system requirements 20 models printer 6 moving the printer 18 N navigation pane 46 network setup page printing 55 network troubleshooting cannot print to network printer 59 printer to be configured does not appear in list of printers found on network 58 Network Ports customize printer settings using 46 networking finding IP address of computer 55 finding IP address of computer Mac 55 finding IP address of printer 55 IP addresses 55 notices 2 60 p page does not print 51 paper conserving 5 Paper Setup customize printer settings using 46 paper tray location 13 paper recommended brands types and sizes 23 parts diagram 12 PDF creating from scan 30 Personal Identification Number method using 45 phone book 41 phone plug 37 phone splitter 35 photos printing from a memory card or flash drive 25 PictBridge and USB port location 12 power supply port location 13 Print dialog launching 21 print job canceling 25 Print Settings customize printer settings using 46 print troubleshooting cannot delete documents from print queue 52 printer features 6 models 6 moving 18 setting up 6 printer control panel buttons 14 display 14 Ethernet indicator 14 layout 14 location 13 using 14 Wi Fi indicator 15 printer does not respond 52 printer features 6
98. uct packaging e Recycle your old printer instead of throwing it away e Recycle paper from discarded print jobs About your printer e Use recycled paper To read the Lexmark Environmental Sustainability Report see www lexmark com environment Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Printer models The installation software CD that came with your printer works for the following printer models Pro4000 Pro4000c Printer features Depending on the model your printer comes with features that will help you manage and accomplish printing and imaging tasks Wireless or Ethernet networking Print and scan from anywhere in your home or office over a secure wireless or Ethernet network as well as share the printer among multiple computers Intuitive touch screen Use the full featured color touch screen for fast easy access to all the printer menus The large screen also allows you to view and print photos directly from your digital camera or memory device without using a computer Print Print documents and PDFs quickly from a computer or from a USB flash drive Built in two sided printing lets you save money and the environment Copy Copy documents and photos with one touch computer free black or color copying Enjoy 25 to 400 reduction and enlargement capacity Scan Scan documents and photos
99. umeer PIN METHOD 1 From the printer control panel navigate to gt Setup gt gt Network Setup gt gt Wireless 802 11b g n gt ig gt Network Connection Setup gt KA gt Wireless gt gt Wi Fi Protected Setup gt Ag gt WPS PIN Mode gt 2 Follow the instructions on the printer display 45 Using the Embedded Web Server Using the Embedded Web Server The Embedded Web Server lets you view and remotely customize printer settings even when you are not physically near the printer You can also view reports on printer activities monitor and order printer supplies online contact customer support and download updates for your printer The Embedded Web Server requires that the printer is connected to your network For more information on connecting the printer to your network see the printer User s Guide Accessing the Embedded Web Server Note Make sure the printer is connected to your network For more information see the printer User s Guide 1 Obtain the printer IP address e From the printer home screen e From the TCP IP section in the Networks Ports menu Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Open a Web browser and then type the printer IP address in the address field The Embedded Web Server appears Understanding the home page 46 Use the T fe Access the Embedded Web Server menus Header bar e View a brief summary of your prin
100. ure the scan software is installed on the destination computer 3 Press the up or down arrow button to scroll to the scan option you want to set and then press the left or right arrow button to scroll to the setting you want Set the color quality original image size and other scan options If necessary press KA each time you make a selection 4 Press lt b Scanning to a network folder Notes e This feature may not appear in the Embedded Web Server depending on your printer model e Make sure you have created a folder shortcut before you begin For more information see Adding a network folder shortcut on page 29 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 From the printer control panel navigate to gt Scan gt Kg gt Network Folder gt 3 Press the left or right arrow button to scroll to the name of the network shared folder you want and then press a 4 Press the up or down arrow button to scroll to the scan option you want to set and then press the left or right arrow button to scroll to the setting you want 5 Set the color quality original image size and other scan options If necessary press Kg each time you make a selection 6 Press lt b Note For Macintosh users you may need to enable scanning to your computer through Image Capture to scan documents using a network printer and save the scan output Adding a network folder shortcut 1 On your compu
101. y then the WEP key should be e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WEP key are case sensitive If your access point is using WPA or WPA2 security then the WPA WPA2 preshared key passphrase should be e Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e From 8 to 63 ASCII characters ASCII characters are letters numbers and symbols found ona keyboard ASCII characters in a WPA passphrase are case sensitive Note If you do not know this information then see the documentation that came with the access point or contact your system support person CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION REGISTRATION BUTTON Wireless broadband boxes in Europe the Middle East and Africa such as Livebox AliceBox N9UF Box Freebox or Club Internet may require you to press an association registration button when adding the printer to your wireless network If you are using one of these boxes and need more information then see the documentation that came with your box or contact your internet service provider ISP IMMIOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances cordless phones baby monitors and security system camer
102. you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit http support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access to the Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 USA 2012 Lexmark International Inc All rights reserved GOVERNMENT END USERS The Software Program and any related documentation are Commercial Items as that term is defined in 48 C F R 2 101 Computer Software and Commercial
103. you can also create a contact list using the fax software For Windows users 1 Click ate or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Fax gt Edit contact list The Contacts tab of the Printer Setup Utility opens For Macintosh users 1 From the Finder navigate to Applications gt select your printer folder 2 Double click Printer Settings 3 Click the Contacts tab e To add contacts click the Individuals tab e To add fax groups click the Groups tab For more information on the fax software click Help or 2 Faxing Faxing CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Sending faxes Tips for sending faxes e Make sure the printer is on and connected to a working telephone DSL or VoIP line The line is working if you hear a dial tone e Make sure the paper exit tray is fully extended and the tray extension is flipped out e Depending on your printer model use the ADF when scanning two sided duplex pages e To easily retrieve a document after copying or scanning lift the ADF input tray e When using the ADF adjust the paper guide on the ADF to the width of the original document e When using the scanner glass

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