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Lexmark C790 User's Manual
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1. 550 sheet tray 550 sheet tray 2 000 sheet feeder Tray 1 tray A4 210 x 297 mm V V V V 8 27 x 11 7 in A5 148 x 210 mm V V X V 5 83 x 8 27 in A6 105 x 148 mm X X X vV X 4 13 x 5 83 in JIS B5 182 x 257 mm V vV X v V 7 17 x 10 1 in Letter 215 9 x 279 4 mm V vV vV vV V 8 5 x 11 in Legal 215 9 x 355 6 mm V V V V V 8 5 x 14 in Executive 184 2 x 266 7 mm V V X V vV 7 25 x 10 5 in Oficio M xico 215 9 x 340 4 mm V V X V vV 8 5 x 13 4 in Folio 215 9 x 330 2 mm V V X V vV 8 5 x 13 in Statement 139 7 x 215 9 mm V V X V V 5 5 x 8 5 in 1 Supported by C792 models only 2 This formats the envelope size setting for 215 9 x 355 6 mm 8 5 x 14 in unless the size is specified by the software application Paper and specialty media guide 75 Dimensions Standard Optional Optional Multipurpose Duplexer 550 sheet tray 550 sheet tray 2 000 sheet feeder Tray 1 tray Universal 148 x 210 mm to V vV X V vV Note Turn size 215 9 x 355 6 mm sensing off to 5 83 x 8 27 in to support 8 5x 14 in universal sizes 76 2 x127 mm X X X J X that are close to 3x5 in to standard media 215 9 x 355 6 sizes mm 8 5 x 14 in 76 2 x 127 mm X X X vV X 3x Sin to 215 9 x 914 4 mm 8 5 x 36 in t 76 2 x127 mm X X X vV X 3x5 in to 215 9 x 1219 2 mm 8 5 x 48 in t 73 4Envelope 98 4x190 5mm X X X v X Monarch 3 875 x 7 5 in 9 En
2. To configure Forms and Favorites do the following 1 From the Embedded Web Server click Settings gt Device Solutions gt Solutions eSF gt Forms and Favorites 2 Define the bookmarks and then customize the settings 3 Click Apply To use the application touch Forms and Favorites on the home screen and then navigate through form categories or search for forms based on a form number name or description Eco Settings Icon Description The application lets you easily manage energy consumption noise toner and paper usage settings to help reduce the environmental impact of your printer a Customizing the home screen 18 Showroom Icon Description The application lets you create and display a customized slide show on the touch screen of your printer You can specify how long each slide is displayed and images can be loaded either from a flash drive or through the printer Embedded Web Server Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel even when you are not physically near the printer From your computer screen you can view the printer status release held print jobs create bookmarks and do other print related tasks you might normally do while standing at the printer To activate Remote Operator Panel do the following 1 From the Embedded Web Server click Set
3. USB Drive gt The selected document pdf Collate Print All Pages i On 1 2 1 2 1 2 6 ANS eed Duplex gt i Print Current rose Duplex Binding gt SeleatPases Long Edge C y ars elect Pages ae 2056 2098 Copies Copies 999 Copies 999 Back 10 9 Touch To 1 Up arrow Scroll up 2 Delete folder Delete the file you selected 3 Left arrow Scroll to the left Understanding the home screen 14 Touch To 4 Right arrow Scroll to the right 5 Right scroll increase Scroll to another value in increasing order 6 Left scroll decrease Scroll to another value in decreasing order 7 Down arrow Scroll down 8 Accept Save a setting 9 Cancel e Cancel an action or a selection e Cancel out a screen and return to the previous screen 10 Back Navigate back to the previous screen Other touch screen buttons Touch Exit oe To Exit from the current screen to the home screen Radio button Select or clear an item Understanding the home screen 15 Features Menu trail line Menus gt Settings gt Print Settings gt Number of Copies Feature Description A menu trail line is located at the top of each menu screen This feature acts as a trail showing the path taken to arrive at the current menu It gives the exact location within the menus Number of Copies is not underlined
4. of Confidential Print menu Menu item Max Invalid PIN Off 2 10 Description Limits the number of times an invalid PIN can be entered Notes e This menu appears only if a formatted non defective printer hard disk is installed Once the limit is reached the print job for that user name and that PIN are deleted Off 1 hour 4 hours 24 hours 1 week Confidential Job Expiration Limits the amount of time a confidential print job stays in the printer before it is deleted Notes e If the Job Expiration setting is changed while confidential print jobs reside on the printer RAM or printer hard disk then the expiration time for those print jobs does not change to the new default value e Ifthe printer is turned off then all confidential jobs held in printer RAM are deleted Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Sets a time limit on how long the printer stores print jobs Note Off is the factory default setting Understanding printer menus 115 Menu item Description Verify Job Expiration Sets a time limit on how long the printer stores print jobs needing verification Off 1 hour 4 hours 24 hours 1 week Reserve Job Expiration Sets a time limit on how long the printer stores print jobs for printing at a later time Off 1 hour 4 hours 24 hours 1 week Note Off is the factory default setting Disk Wiping menu Disk Wiping erases on
5. 5 Push the memory card straight into the connector until it clicks into place 6 Reattach the system board cover Additional printer setup 27 Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card Only one of each may be installed but the connectors are interchangeable A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors 1 Access the system board Note This task requires a flathead screwdriver 2 Unpack the card Note Avoid touching the connection points along the edge of the card 3 Holding the card by its sides align the plastic pins on the card with the holes on the system board 2 1 Plastic pins 2 Metal pins 4 Push the card firmly into place Additional printer setup 28 Notes e The entire length of the connector on the card must touch and be flush against the system board Be carefu
6. CLEAR ANY JAMS Open the side door of the tray or feeder and then remove any jammed paper AVOID PAPER JAMS e Flex the paper e Make sure the drawer is properly installed e Make sure paper is loaded correctly e Make sure the paper stack you load does not exceed the maximum stack height indicated in the tray e Make sure the paper or specialty media meets specifications and is not damaged e Make sure the guides are positioned correctly for the paper size loaded Cannot detect flash memory card Make sure the flash memory card is securely connected to the printer system board Cannot detect printer hard disk Make sure the printer hard disk is securely connected to the printer system board Internal Solutions Port does not operate correctly Try one or more of the following CHECK THE INTERNAL SOLUTIONS Port ISP CONNECTIONS Make sure the ISP is securely connected to the printer system board CHECK THE CABLE Make sure you are using the correct cable and that it is securely connected to the Internal Solutions ISP port MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information on installing the network printing software see the Networking Guide on the Software and Documentation CD Troubleshooting 195 Internal print server does not operate correctly Try one or more of the following CHECK THE PRINT SERVER CONNECTIONS e Make sure the internal print server is attached securely to the printer sys
7. 3 Paper labels are supported Other media such as vinyl may show print quality defects in some environments and prolonged vinyl label usage may reduce fuser life For more information see the Card Stock amp Label Guide available on the Lexmark Web site at http support lexmark com ie Use envelopes that lie flat when individually placed facedown on a table Paper and specialty media guide 77 Printing This chapter covers printing printer reports and job cancelation The selection and handling of paper and specialty media can affect how reliably documents print For more information see Avoiding jams on page 163 and Storing paper on page 74 Printing a document Printing a document 1 From the printer control panel Paper menu set the Paper Type and Paper Size to match the loaded paper 2 Send the print job For Windows users a With a document open click File gt Print b Click Properties Preferences Options or Setup c Adjust settings as necessary d Click OK gt Print For Macintosh users a Customize the settings as needed in the Page Setup dialog 1 With a document open choose File gt Page Setup 2 Choose a paper size or create a custom size to match the loaded paper 3 Click OK b Customize the settings as needed in the Print dialog 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up
8. Lexmark products 60 toner cartridges 60 WEEE statement 215 reducing printer noise 57 Remote Operator Panel 19 Remove packaging material area name 181 Remove paper from linked bin set name 181 Remove paper from all bins 181 Remove paper from bin x 181 Remove paper from standard output bin 180 removing printer hard disk 38 repeat print jobs 83 printing from a Macintosh computer 84 printing from Windows 84 repeating print defects 203 replacing a print cartridge 154 replacing the waste toner bottle 157 reports viewing 161 Reports menu 101 reserve print jobs 83 printing from a Macintosh computer 84 printing from Windows 84 Restore held jobs 181 restoring factory default settings 162 S safety information 6 7 Security Audit Log menu 117 security lock 22 selecting a location for the printer 9 Serial x menu 111 serial printing setting up 54 Set Date and Time menu 118 setting TCP IP address 104 setting the paper size 61 setting the paper type 61 setting the Universal paper size 61 setting up e mail alerts using the Embedded Web Server 161 setting up serial printing 54 setting up the printer on a wired network Macintosh 51 on a wired network Windows 51 Setup menu 129 shadow images appear on prints 199 shipping the printer 159 showing icons on the home screen 17 Showroom 19 Sleep Mode adjusting 58 Slide finisher to the left 181 SMTP Setup menu 113 solid color or black pages appear on pri
9. The printer firmware has been updated e Paper input options needed for the print job were removed The print job was created using data from a device in the USB port and the device is no longer in the USB port e The printer hard disk contains print jobs that were stored while installed in a different printer model Touch Continue to clear the message 58 Input config error 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Check if all tray configurations are correct Remove unnecessary trays if needed 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on 58 Too many bins attached 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the additional bins 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on 58 Too many disks installed 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the excess disks 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on 58 Too many flash options installed 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the excess flash memory Troubleshooting 186 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on 58 Too many trays attached 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove t
10. This selection is available when more than one network option is installed e This menu item appears only in network printers or in printers connected to print servers Profiles List Prints a list of profiles stored in the printer Print Fonts Prints a report of all the fonts available for the printer language currently set in PCL Fonts the printer PostScript Fonts Note A separate list is available for PCL and PostScript emulations Print Directory Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes e Job Buffer Size must be set to 100 e Make sure the optional flash memory or printer hard diskis installed correctly and working properly Asset Report Prints a report containing printer asset information such as serial number and model name Note The report contains text and UPC barcodes that can be scanned into an asset database a ee Understanding printer menus 101 Network Ports menu Active NIC menu Description Active NIC Notes Auto Auto is the factory default setting list of available network cards e This menu item appears only if an optional network card is installed Standard Network or Network x menus Note Only active ports appear in this menu all inactive ports are omitted Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job requires On it regardl
11. e Flash memory refers to the memory added by installing a flash memory option card in the printer e A flash memory option card must be installed in the printer and operating properly for this menu item to be available The flash memory option card must not be read write or write protected Delete Downloads on Disk Delete Now Do Not Delete Removes downloads from the printer hard disk including all held jobs buffered jobs and parked jobs Notes Delete Now configures the printer control panel to return to the originating screen after the deletion process is completed Do Not Delete sets the printer control panel to return to the main Utilities menu Activate Hex Trace Assists in isolating the source of a print job problem Notes e When activated all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed e To exit or deactivate Hex Trace turn the printer off or reset the printer Coverage Estimator Provides an estimate of the percentage coverage of toner on a page The estimate is Off printed on a separate page at the end of each print job L On Note Off is the factory default setting XPS menu Print Error Pages off On Description Prints a page containing information on errors including XML markup errors Note Off is the factory default setting Understanding printer menus 137 PDF menu Scale to F
12. iarenia pri odobrat ch kazet ch a odblokovanej poistke Nevystavujte sa l om Peligro Se producen radiaciones l ser invisibles al extraer los cartuchos con el interbloqueo desactivado Evite la exposici n al haz de l ser ig laserstr lning n r kassetterna r borttagna och sp rren avaktiverad Undvik tta dig f r str len ER YRHRRREHELTMREEANAET LY OLR RAAR ES fe Bi FB FASC 222 HSA PAR AOE 7 EE AS RL TE HY TE REA FER AI VOI ARVAB ETIDE RAIVE HERIOT ESIELT FAN Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Mode Description Power consumption Watts Active The product is generating hard copy output from electronic inputs 850 W Idle The product is waiting for a print job 50 W Sleep Mode The product is in a high level energy saving mode 10W Notices 216 Mode Description Power consumption Watts Hibernate The product is in a low level energy saving mode 0 55 W or The product is plugged into a wall outlet but the power switch is turned off 0 W The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Sleep Mode This product is designed with
13. Network Setup Page b Inthe Standard Network Card section look for UAA MAC Note You will need this information later Additional printer setup 48 Enter the printer information 1 Access the AirPort options In Mac OS X version 10 5 or later From the Apple menu navigate to System Preferences gt Network gt AirPort In Mac OS X version 10 4 or earlier From the Finder navigate to Applications gt Internet Connect gt AirPort 2 From the Network Name pop up menu select print server yyyyyy where the y s are the last six digits of the MAC address located on the MAC address sheet 3 Open a Web browser 4 From the Bookmarks menu select Show or Show All Bookmarks 5 Under COLLECTIONS select Bonjour or Rendezvous and then double click the printer name Note The application referred to as Rendezvous in Mac OS X version 10 2 is now called Bonjour by Apple Inc 6 From the Embedded Web Server navigate to where the wireless settings information are stored Configure the printer for wireless access Type the network name SSID in the appropriate field Select Infrastructure as your Network Mode setting if you are using an access point wireless router Select the type of security you want to use to protect your wireless network 1 2 3 4 Enter the security information necessary for the printer to connect to the wireless network 5 Click Submit 6 Open the AirPort application on your computer In Mac OS X versi
14. Off Set Hostname Lets you set the current TCP IP hostname Note This can be changed only from the Embedded Web Server IP Address Lets you view or change the current TCP IP address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Understanding printer menus 104 Menu item Description Netmask Lets you view or change the current TCP IP netmask Gateway Lets you view or change the current TCP IP gateway Enable DHCP Specifies the DHCP address and parameter assignment setting On Note On is the factory default setting Off Enable RARP Specifies the RARP address assignment setting On Note On is the factory default setting Off Enable BOOTP Specifies the BOOTP address assignment setting On Note On is the factory default setting Off Enable AutoIP Specifies the Zero Configuration Networking setting Yes Note Yes is the factory default setting No Enable FTP TFTP Yes No Enables the built in FTP server which allows you to send files to the printer using File Transfer Protocol Note Yes is the factory default setting Enable HTTP Server Yes No Enables the built in web server Embedded Web Server When enabled the printer can be monitored and managed remotely using a web browser Note Yes is the factory default setting WINS Server Address Lets
15. Off On Sets the printer to print text and graphics using only the black print cartridge Note Off is the factory default setting Understanding printer menus 129 Menu item Download Target RAM Flash Disk Resource Save Off On Description Sets the storage location for downloads Notes RAM is the factory default setting Storing downloads in RAM is temporary Storing downloads in flash memory or on a printer hard disk places them in permanent storage Downloads remain in flash memory or on the printer hard disk even when the printer is turned off e This menu item appears only if a flash and or disk option is installed Specifies how the printer handles temporary downloads such as fonts and macros stored in RAM when the printer receives a print job that requires more memory than is available Notes e Off is the factory default setting Off sets the printer to retain downloads only until memory is needed Downloads are deleted in order to process print jobs e On sets the printer to retain downloads during language changes and printer resets If the printer runs out of memory 38 Memory Full appears but downloads are not deleted Print All Order Alphabetical Oldest First Newest First Job Accounting menu Specifies the order in which held and confidential jobs are printed when Print All is selected Notes e Alphabetical is the factory default setting e Print jo
16. Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide Supplies Guide Depending on the printer setup this menu appears as Standard Network Network x or Wireless Network Understanding printer menus 87 Supplies menu Menu item Description Cyan Cartridge Shows the status of the cyan print cartridge Early Warning Invalid Critically Low Missing Defective OK Unsupported Magenta Cartridge Shows the status of the magenta print cartridge Early Warning Invalid Critically Low Missing Defective OK Unsupported Yellow Cartridge Shows the status of the yellow print cartridge Early Warning Invalid Critically Low Missing Defective OK Unsupported Black Cartridge Shows the status of the black print cartridge Early Warning Invalid Critically Low Missing Defective OK Unsupported Waste Toner Bottle Shows the status of the waste toner bottle Near Full Replace Missing OK Understanding printer menus 88 Fuser Early Warning Low Replace Missing OK Menu item Description Shows the status of the fuser Transfer module Early Warning Low Replace Missing OK Shows the status of the transfer module Staple Cartridge Early Warning Low Replace Missing OK Shows the status of the staple cartridge Hole Punch Box Near Full Replace Missing OK Paper menu Default Source menu Menu item Description Default Source Tray x MP
17. This menu is available from the Network Ports menu Understanding printer menus 103 Network Ports gt Standard Network or Network x gt Standard Network Setup or Network x Setup gt Reports or Network Reports Menu item Description Print Setup Page Prints a report containing information about the network printer settings such as the TCP IP address Network Card menu This menu is available from the Network Ports menu Network Ports gt Standard Network or Network x gt Standard Network Setup or Network x Setup gt Network Card Menu item Description View Card Status Lets you view the connection status of the Network Card Connected Disconnected View Card Speed Lets you view the speed of a currently active network card Network Address Lets you view the network addresses UAA LAA Job Timeout Sets the amount of time in seconds before a network print job is canceled 0 Note 90 seconds is the factory default setting 10 225 Banner Page Allows the printer to print a banner page Off Note Off is the factory default setting 0n A TCP IP menu This menu is available from the Network Ports menu Network Ports gt Standard Network or Network x gt Standard Network Setup or Network x Setup gt TCP IP Note This menu is available only in network models or printers attached to print servers Menu item Description Activate Activates TCP IP On Note On is the factory default setting
18. e Crushing Physically compresses the hard disk to break component parts and render them unreadable e Milling Physically shreds the hard disk into small metal bits Note While most data can be erased electronically the only way to guarantee that all data is completely erased is to physically destroy each memory device on which data could have been stored Securing the printer hard disk and other installed memory 145 Erasing volatile memory The volatile memory RAM installed on your printer requires a power source to retain information To erase the buffered data simply power down the device Erasing non volatile memory There are several methods available for erasing data stored in non volatile memory depending on the type of memory device installed and the type of data stored by that device For information about how to erase each type of information see the Embedded Web Server Administrator Guide Individual settings Erase individual printer settings using the printer control panel or the printer Embedded Web Server Device and network settings Erase device and network settings and restore factory defaults by resetting the NVRAM using the printer Config menu Security settings Restore factory defaults or erase security settings by selecting a behavior for the Security Reset Jumper in the Embedded Web Server and then moving a hardware jumper located on the motherboard Fax data Erase fax settings and data by resetting
19. gt Bin Setup 2 Touch the bin or bins you want to link and then touch Configure Bins gt Link Creating a custom name for a paper type If the printer is on a network you can use the Embedded Web Server to define a name other than Custom Type x for each of the custom paper types loaded into the printer 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then you can View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Settings gt Paper Menu gt Custom Name gt type a name gt Submit Note This custom name will replace the Custom Type x name under the Custom Types and Paper Size and Type menus 3 Click Custom Types gt select a paper type gt Submit Loading paper and specialty media 70 Assigning a custom paper type name 1 From the home screen navigate to gt Paper Menu gt Paper Size Type 2 Select the tray number or MP Feeder Type 3 Touch the left or right arrow until Custom Type x or another custom name appears 4 Touch Configuring a custom name If the printer is on a network then you can use the Embedded Web Server to define a name other than Custom Type x for each of the custom paper types loaded into the printer 1 Type the printer IP address in th
20. one of our knowledgeable support representatives will be delighted to help you get back on track fast And if you find something we could do better please let us know After all you are the reason we do what we do and your suggestions help us do it better Finding information about the printer What are you looking for Find it here Initial setup instructions Setup documentation The setup documentation came Connecting the printer with the printer and is also available on the Lexmark Web site at http support lexmark com e Installing the printer software Additional setup and instructions for using the printer User s Guide The User s Guide is available on the Selecting and storing paper and specialty media Software and Documentation CD e Loading paper For updates check our Web site at http t l k e Configuring printer settings p support lexmark com Viewing and printing documents and photos Setting up and using the printer software Configuring the printer on a network depending on your printer model e Caring for and maintaining the printer Troubleshooting and solving problems Instructions for Networking Guide Open the Software and e Installing the printer using Guided or Advanced wireless setup 20cumentation CD and then look for Printer and Software Documentation under the Pubs folder From e Connecting the printer to an Ethernet or a wireless network a 3 a cee i EE ESA the list
21. quality of future print jobs 2 Firmly shake the cartridge side to side and front to back several times to redistribute the toner 3 Reinsert the cartridge and then touch Continue to clear the message and continue printing Notes Repeat this procedure multiple times until the print remains faded When the print remains faded replace the cartridge e Have a new cartridge available when the current one no longer prints satisfactorily 88 xx Color cartridge very low The specified print cartridge is very low 1 For instructions on replacing a print cartridge from the printer control panel touch More Information 2 Touch Continue to clear the message and continue printing 88 xx Color cartridge critically low The specified print cartridge is critically low 1 For instructions on replacing a print cartridge from the printer control panel touch More Information 2 Touch Continue to clear the message and continue printing 1565 Emulation error load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card To fix this download the correct download emulator version from the Lexmark Web site at www lexmark com Solving printing problems Multiple language PDF files do not print The PDF files may contain unavailable fonts 1 Open the document you want to print in Adobe Acrobat 2 Click the printer icon gt Advanced gt Print as image gt O
22. 0 08 100 Specifies the font pitch for scalable monospaced fonts Notes e 10 is the factory default setting e Pitch refers to the number of fixed space characters per inch cpi e Pitch can be increased or decreased in 0 01 cpi increments For non scalable monospaced fonts the pitch appears on the display but cannot be changed PCL Emulation Settings Orientation Portrait Landscape Specifies the orientation of text and graphics on a page Notes e Portrait is the factory default setting e Portrait prints text and graphics parallel to the short edge of the page e Landscape prints text and graphics parallel to the long edge of the page Understanding printer menus 139 PCL Emulation Settings Lines per Page 1 255 Menu item Description Specifies the number of lines that print on each page Notes e 60 is the US factory default setting 64 is the international default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the desired Paper Size and Orientation before setting Lines per Page PCL Emulation Settings A4 Width 198 mm 203 mm Sets the printer to print on A4 size paper Notes e 198 mm is the factory default setting The 203 mm setting sets the width of the page to allow the printing of eighty 10 pitch characters PCL Emulation Settings Auto CR after LF Off On Specifies whether th
23. 54 Standard network software error 184 55 Unsupported option in slot x 185 550 sheet tray installing 39 550 sheet tray standard or optional loading 62 56 Parallel port x disabled 185 56 Serial port x disabled 185 56 Standard parallel port disabled 185 56 Standard USB port disabled 185 56 USB port x disabled 185 57 Configuration change some held jobs were not restored 186 58 Input config error 186 58 Too many bins attached 186 58 Too many disks installed 186 58 Too many flash options installed 186 58 Too many trays attached 187 59 Incompatible output bin x 187 61 Remove defective disk 187 62 Disk full 187 80 xx Fuser life warning 187 80 xx Fuser missing 188 80 xx Fuser near life warning 187 80 xx Replace fuser 188 82 xx Replace waste toner bottle 188 82 xx Waste toner bottle missing 188 82 xx Waste toner bottle nearly full 188 83 xx Replace transfer module 188 83 xx Transfer module life warning 188 83 xx Transfer module missing 188 88 xx Color cartridge critically low 189 88 xx color cartridge low 189 88 xx color cartridge nearly low 188 Index 227 A accessing the Embedded Web Server 17 accessing the system board 23 Active NIC menu 102 Adjusting color 174 adjusting display brightness 59 adjusting Sleep Mode 58 adjusting toner darkness 78 AppleTalk menu 107 applications list home screen 17 applications home screen Background and Idle Screen 17 Eco Settings 17 Forms and Favorites 17 Remo
24. Check your first draft for accuracy Before printing or making multiple copies of a document e Use the preview feature which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it e Print one copy of the document to check its content and format for accuracy Minimizing your printer s environmental impact 56 Avoid paper jams Correctly set the paper type and size to avoid paper jams For more information see Avoiding jams on page 163 Print in black and white To print all text and graphics using only the black print cartridge set the printer to Black Only For more information see Printing in black and white on page 78 Saving energy Using Eco Mode 1 Type the printer IP address into the address field of your Web browser If you do not know the IP address of the printer you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Settings gt General Settings gt Eco Mode gt select a setting gt Submit Choose To Off Use factory default settings for all settings associated with Eco Mode This setting supports the performance specifications of your printer Energy Reduce energy use especially when the printer is idle The printer enters Sleep mode after on
25. LEXMARK INTERNATIONAL INC AHAQNEI OTI AYTO TO NPOION ZYMMOPO ONETAI MNPO2 TIZ OYZIOAEIZ ANAITHZEI2 KAI T12 AOINE2 2XETIKE2 AIATA EIz TH OAHMAZ 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espa ol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti K esolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Suomi Lexmark International Inc vakuuttaa t ten ett t m tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sit koskevien direktiivin ehtojen mukainen Fran ais Par la pr sente Lexmark International Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak slenska H r me l sir Lexmark International Inc yfir v a pessi vara er samr mi vid grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Italian
26. Off is the factory default setting Rough Cotton Loading Off Duplex Determines whether 2 sided printing occurs for all print jobs that specify Rough or Cotton as the paper type Note Off is the factory default setting Custom x Loading Determines whether 2 sided printing occurs for all print jobs that Off specify Custom x as the paper type Duplex Notes e Off is the factory default setting e Custom x Loading is available only if the custom paper type is supported Notes Duplex sets the printer default to 2 sided printing for every print job unless 1 sided printing is selected from Print Properties e If Duplex is selected then all print jobs are sent through the duplex unit including 1 sided print jobs Custom Types menu Menu item Description Custom Type x Associates a paper or specialty media type with a factory default Custom Paper Type x nameora user defined Custom Name created from the Embedded Card Stock Web Server or from MarkVision Professional Transparency Notes ee e Paper is the factory default setti Rough Cotton aper is the factory default setting abal e The custom media type must be supported by the selected tray or Ginyniabel multipurpose feeder in order to print from that source inyl Labels Envelope Recycled Specifies a paper type when the Recycled setting is selected in other menus Paper Notes Card Stock Transparency e Paper is the factory default
27. a complete list of color sample pages from the Embedded Web Server Understanding printer menus 135 Menu item Manual Color RGB Image sRGB Display Display True Black sRGB Vivid Off Vivid RGB Text sRGB Vivid Off Vivid sRGB Display Display True Black RGB Graphics sRGB Vivid Off Vivid sRGB Display Display True Black Description Customizes the RGB color conversions Notes sRGB Display is the factory default setting for RGB Image This applies a color conversion table to an output that matches the colors displayed on a computer monitor sRGB Vivid is the factory default setting for RGB Text and RGB Graphics sRGB Vivid applies a color table that increases saturation This is preferred for business graphics and text e Vivid applies a color conversion table that produces brighter more saturated colors Display True Black applies a color conversion table that uses only black toner for neutral gray colors Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US CMYK Euro CMYK Vivid CMYK Off CMYK Graphics US CMYK Euro CMYK Vivid CMYK Off Customizes the CMYK color conversions Notes e US CMYK is the US factory default setting US CMYK applies a color conversion table that tries to produce output that matches SWOP color output Euro CMYK is the international factory default setting Euro CMYK applies a color conversion table that tries to produce
28. all bins 181 Remove paper from bin x 181 Remove paper from standard output bin 180 Restore held jobs 181 Slide finisher to the left 181 Some held jobs were not restored 181 Supply needed to complete job 181 Unsupported disk 181 Unsupported USB device please remove 176 printer options troubleshooting 2 000 sheet drawer problems 194 cannot detect flash memory card 195 cannot detect printer hard disk 195 internal print server 196 Internal Solutions Port 195 memory card 196 option not working 193 paper tray problems 194 USB parallel interface card 196 printer software installing 44 printhead lenses cleaning 150 printing black and white 78 canceling from printer control panel 85 directory list 85 font sample list 84 from flash drive 79 from Macintosh 78 from Windows 78 menu settings page 43 network setup page 44 on letterhead 81 printing a directory list 85 printing adocument 78 printing a font sample list 84 printing a menu settings page 43 printing a network setup page 44 Index 232 printing confidential and other held jobs from a Macintosh computer 84 from Windows 84 printing from a flash drive 79 printing in black and white 78 printing on letterhead 81 publications where to find 8 Q Quality menu 134 Quiet Mode print quality troubleshooting 198 R Reattach bin x 180 Reattach bin x y 180 reattaching the system board cover 23 recycled paper using 56 74 recycling Lexmark packaging 60
29. and then send the individual jobs to the printer MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them Print job takes longer than expected Try one or more of the following REDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts the number and complexity of images and the number of pages in the print job TURN OFF THE PAGE PROTECT SETTING From the home screen navigate to gt Settings gt General Settings gt Print Recovery gt Page Protect gt Off gt 4 CHANGE THE ENVIRONMENTAL SETTINGS When using Eco Mode or Quiet Mode settings you may notice a reduction in performance Troubleshooting 191 Job prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the paper type and paper size settings 2 Before sending the job to print specify the correct type setting For Windows users specify the paper type from Print Properties e For Macintosh users specify the paper type from the Print dialog Incorrect characters print e Make sure the printer is not in Hex Trace mode If Ready Hex appears on the display you must exit Hex Trace mode before you can print your job Turn the printer off and back on to exit Hex Trace mode e Make sur
30. before proceeding Safety information 6 A CAUTION SHOCK HAZARD Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm A CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using a high capacity input tray a duplex unit and an input option or more than one input option If you purchased a multifunction printer MFP that scans copies and faxes you may need additional furniture For more information see www lexmark com multifunctionprinters CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each paper drawer or tray separately Keep all other drawers or trays closed until needed SAVE THESE INSTRUCTIONS Safety information 7 Learning about the printer Thank you for choosing this printer We ve worked hard to make sure it will meet your needs To start using your new printer right away use the setup materials that came with the printer and then skim the User s Guide to learn how to perform basic tasks To get the most out of your printer read the User s Guide carefully and make sure you check the latest updates on our Web site We re committed to delivering performance and value with our printers and we want to make sure you re satisfied If you do encounter any problems along the way
31. board Additional printer setup 30 7 Install the ISP on the plastic tee Angle the ISP over the plastic tee and then slant it toward the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage 8 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee Additional printer setup 31 9 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place but do not yet tighten the thumbscrew 11 Tighten the long thumbscrew Warning Potential Damage Do not overtighten the thumbscrew 12 Insert the plug of the ISP interface cable into the receptacle of the system board Note The plugs and receptacles are color coded Additional printer setup 32 MLA 13 Reattach the system board cover Installing a printer hard disk Note This task requires a flathead screwdriver A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system boa
32. check that the status shows Connected If the status is Not Connected then check the network cables and then try printing the network setup page again Contact your system support person to make sure the network is functioning correctly The printer software is available on the Lexmark Web site at http support lexmark com Troubleshooting 190 MAKE SURE YOU ARE USING A RECOMMENDED USB SERIAL OR ETHERNET CABLE For more information visit the Lexmark Web site at http support lexmark com MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure For more information see the setup documentation that came with the printer Confidential and other held jobs do not print These are possible solutions Try one or more of the following PARTIAL JOB NO JOB OR BLANK PAGE PRINTS The print job may contain a formatting error or invalid data Delete the print job and then print it again e For PDF documents recreate the PDF and then print it again If you are printing from the Internet then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one For Windows users open Print Properties From the Print and Hold dialog select the Keep duplicate documents check box under the User name text box before entering a PIN number e For Macintosh users save each print job naming each job differently
33. held in the printer until you choose to delete them For Windows users 1 2 3 4 ao uv With a document open click File gt Print Click Properties Preferences Options or Setup Click Print and Hold Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN Click OK or Print From the printer home screen release the print job e For confidential print jobs navigate to Held jobs gt your user name gt Confidential Jobs gt enter PIN gt select print job gt specify number of copies gt Print For other print jobs navigate to Held jobs gt your user name gt select print job gt specify number of copies gt Print For Macintosh users 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options From the print options or Copies amp Pages pop up menu choose Job Routing Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN Click OK or Print From the printer home screen release the print job e For confidential print jobs navigate to Held jobs gt your user name gt Confidential Jobs gt enter PIN gt select print job gt specify number of copies gt Print For other print jobs navigate to Held jobs gt your user name gt se
34. http support lexmark com In other countries and regions See the printed warranty that came with your printer Selecting a location for the printer A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options leave enough room for them too It is important to e Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard e Provide a flat sturdy and stable surface Keep the printer Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight humidity extremes or temperature fluctuations Learning about the printer 9 Clean dry and free of dust e Allow the following recommended amount of space around the printer for proper ventilation 4 N 152 4 mm 6 0 in 101 6 mm 4 0 in 609 6 mm 24 0 in 381 mm 15 0 in U A U N e 304 8 mm 12 0 in Printer configurations CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using a high capacity input tray a duplex unit and an input option or more than one input option If you
35. material from the specified location Restore held jobs Try one or more of the following Touch Restore to restore all held jobs stored on the printer hard disk e Touch Do not restore if you do not want any print jobs to be restored Slide finisher to the left Slide the mailbox or finisher to the left until it clicks into place Some held jobs were not restored Touch Continue to delete the specified job Note Held jobs that are not restored stay on the hard disk and are inaccessible Supply needed to complete job A supply needed to complete the job is missing Touch Cancel to clear the message Unsupported disk An unsupported disk has been inserted Remove the unsupported disk and then install a supported one Troubleshooting 181 31 xx Missing or defective color cartridge Try one or more of the following 1 Remove and reinstall the specified print cartridge For instructions on removing a print cartridge touch More Information 2 Touch Continue to clear the message Note If the message is not cleared then replace the defective print cartridge 32 xx color cartridge part number unsupported by device 1 Remove the unsupported print cartridge and then install a supported one For instructions on removing a print cartridge touch More Information 2 Touch Continue to clear the message 34 Incorrect paper size open src Try one or more of the following e Load the appropriate paper or specialty
36. menus adjust the settings as needed Note To print on a specific paper type adjust the paper type setting to match the loaded paper or select the appropriate tray or feeder 3 Click Print Printing in black and white From the home screen navigate to gt Settings gt Print Settings gt Quality Menu gt Print Mode gt Black Only gt 4 Adjusting toner darkness 1 Type the printer IP address into the address field of your Web browser Printing 78 If you do not know the IP address of the printer you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Settings gt Print Settings gt Quality Menu gt Toner Darkness 3 Adjust the toner darkness setting 4 Click Submit Printing from a flash drive Printing from a flash drive Notes Before printing an encrypted PDF file enter the file password from the printer control panel e You cannot print files for which you do not have printing permissions 1 Insert a flash drive into the USB port Notes e If you insert the flash drive when the printer requires attention such as when a jam has occurred then the printer ignores the flash drive e If you insert the flash drive while the printer is processing other print jobs then Busy appears After these print jobs are processed you may n
37. of publications click the Networking Guide link Troubleshooting printer connection problems Learning about the printer 8 What are you looking for Find it here Help using the printer software Windows or Mac Help Opena printer software program or application and then click Help Click to view context sensitive information Notes e The Help installs automatically with the printer software The printer software is located in the printer Program folder or on the desktop depending on your operating system Latest supplemental information updates and technical support Lexmark Support Web site e Documentation http support lexmark com e Driver downloads Note Select your country or region and then select your iivecharsuppor product to view the appropriate support site Support telephone numbers and hours of operation for your country or region can be found on the Support Web Telephone support site or on the printed warranty that came with your printer E mail support Record the following information located on the store receipt and at the back of the printer and have it ready when you contact support so they may serve you faster e Machine Type number Serial number Date purchased Store where purchased Warranty information Warranty information varies by country or region In the US See the Statement of Limited Warranty included with this printer or at
38. of the Long Edge page is oriented in relation to the printing on the front of the page Short Edge Notes e Long Edge is the factory default setting Long edge assumes binding along the long edge of the page left edge for portrait and top edge for landscape Short edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Copies Specifies the default number of copies for each print job 1 999 Note 1 is the factory default setting Blank Pages Specifies whether blank pages are inserted in a print job Do Not Print Note Do Not Print is the factory default setting Print Collate Stacks the pages of a print job in sequence when printing multiple copies Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Notes e Off is the factory default setting e On stacks the print job in sequence Separator Sheets Specifies whether blank separator sheets are inserted Off Between Copies Notes Between Jobe e Offis the factory default setting Between Copies inserts a blank sheet between each copy of a print job if Collate is set to On If Collate is set to Off then a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s Between Pages Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of a print job This setting is useful when printing transparencies or when inserting
39. on the leading or trailing edge of a strobe Note On is the factory default setting Understanding printer menus 110 Menu item Description Mac Binary PS Sets the printer to process Macintosh binary PostScript print jobs Auto Notes On Off e Auto is the factory default setting e Off filters print jobs using the standard protocol e On processes raw binary PostScript print jobs ENA Address Sets the network address information for an external print server YYY YYY YYY YYY Note This menu item is available only if the printer is attached to an external print server through the USB port ENA Netmask Sets the netmask information for an external print server YYY YYY YYY YYY Note This menu item is available only if the printer is attached to an external print server through the USB port ENA gateway Sets the gateway information for an external print server YYY YYY YYY YYY Note This menu item is available only if the printer is attached to an external print server through the USB port Serial x menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received On through a serial port requires it regardless of the default printer language Off Notes On is the factory default setting e When set to Off the printer does not examine incoming data The printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default
40. only when a puncher is installed On Hole Punch Mode 2 holes Determines the type of punch finishing performed on a print Notes 3 holes Ahol s 3holesisthe US factory default setting 4 holes is the international factory default setting e This menu appears only when a puncher is installed Offset Pages Offsets pages at certain instances None Between Copies Between Jobs Notes e None is the factory default setting Between Copies offsets each copy of a print job if Collate is set to On If Collate is set to Off then each set of printed pages are offset such as all page 1 s and all page 2 s Between Jobs sets the same offset position for the entire print job regardless of the number of copies printed e This menu appears only when a stapler is installed Understanding printer menus 133 Quality menu Print Mode Color Black Only Menu item Description Specifies whether images are printed in monochrome grayscale or in color Notes Color is the factory default setting e The printer driver is capable of overriding this setting Color Correction Auto Off Manual Adjusts the color output on the printed page Notes e Auto is the factory default setting Auto applies different color conversion tables to each object on the printed page e Manual allows customization of color tables using the settings available from the Manual Color menu Due to the differences in
41. page images when using Paper Saver Ordering Notes e Horizontal is the factory default setting e Positioning depends on the number of page images and whether they are in portrait or landscape orientation Specifies whether blank separator sheets are inserted Notes e Off is the factory default setting Between Copies inserts a blank sheet between each copy of a print job if Collation is set to On If Collation is set to Off then a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of the print job This setting is useful when printing transparencies or inserting blank pages ina document for notes Separator Sheet Source Tray x Manual Feeder Specifies the paper source for separator sheets Notes e Tray 1 standard tray is the factory default setting From the Paper menu Configure MP must be set to Cassette in order for Manual Feeder to appear as a menu setting Blank Pages Do Not Print Print Specifies whether blank pages are inserted in a print job Note Do Not Print is the factory default setting Understanding printer menus 128 Setup menu Printer Language PS Emulation PCL Emulation Menu item Description Sets the default printer language Notes PS Emulation is the factory default setting Post
42. paper This information is usually indicated on the paper package Do not use paper that has been cut or trimmed by hand Do not mix paper sizes types or weights in the same source mixing results in jams Do not use coated papers unless they are specifically designed for electrophotographic printing Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead e Use grain long for 60 to 90 g m 16 to 24 Ib weight paper e Use only forms and letterhead printed using an offset lithographic or engraved printing process e Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 190 C 374 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact the paper supplier Paper and specialty media guide 73 Preprinted papers such as letterhead must be able to withstand temperatures up to 190 C 374 F without melting or releasing hazardous emissions Using recycled paper and other office papers As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser electrophotographic printers In 1998 Lexmark present
43. paper is made from 100 chemically treated pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton can negatively affect paper handling Unacceptable paper The following paper types are not recommended for use with the printer e Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper e Preprinted papers with chemicals that may contaminate the printer e Preprinted papers that can be affected by the temperature in the printer fuser e Preprinted papers that require a registration the precise print location on the page greater than 2 3 mm 0 9 in such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms e Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers e Recycled papers that fail EN12281 2002 European e Paper weighing less than 60 g m 16 Ib e Multiple part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble free printing To help avoid jams and poor print quality e Always use new undamaged paper Before loading paper know the recommended print side of the
44. present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at http support lexmark com Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by Modification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture b
45. setting Glossy e The custom media type must be supported by the selected tray or Rough Cotton multipurpose feeder in order to print from that source Labels Vinyl Labels Envelope J Understanding printer menus 98 Custom Names menu Menu item Definition Custom Name x Specify a custom name for a paper type This name replaces the Custom none Type x name inthe printer menus Custom Bin Names menu Menu Item Description Standard Bin Specifies a custom name for the Standard Bin Bin x Specifies a custom name for Bin x Universal Setup menu These menu items are used to specify the height and width of the Universal paper size The Universal paper size is a user defined paper size setting It is listed with the other paper size settings and includes similar options such as support for duplex printing and printing multiple pages on one sheet Menu item Description Units of Measure Identifies the unit of measure Inches Note Inches is the US factory default setting Millimeters is the Millimeters international factory default setting Portrait Width Sets the portrait width 3 48 inches Notes 76 1219 mm e Ifthe width exceeds the maximum then the printer uses the maximum width allowed e 8 5 inches is the US factory default setting 216 mm is the international factory default setting e The width can be increased in 0 01 inch or in 1 mm increments Portrait Height Sets the portrait
46. setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Job Buffering Off On Auto Temporarily stores print jobs on the printer hard disk before printing Notes e Off is the factory default setting e On buffers print jobs on the printer hard disk e Auto buffers print jobs only if the printer is busy processing data from another input port e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Advanced Status On Enables bidirectional communication through the parallel port Notes Off e On is the factory default setting Off disables parallel port negotiation Protocol Specifies the parallel port protocol Fastbytes Notes Standard e Fastbytes is the factory default setting It provides compatibility with most existing parallel ports and is the recommended setting e Standard tries to resolve parallel port communication problems Honor Init Determines if the printer honors printer hardware initialization requests from the Off computer On Notes e Off is the factory default setting The computer requests initialization by activating the Init signal from the parallel port Many personal computers activate the Init signal each time the computer is turned on Parallel Mode 2 On Off Determines if the parallel port data is sampled
47. the Delete icon In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Go gt Applications 2 Double click Utilities gt Print Center or Printer Setup Utility 3 Double click the printer icon Printing 85 4 From the printer window select the print job you want to cancel 5 From the icon bar at the top of the window click the Delete icon Printing 86 Understanding printer menus Menus list Supplies Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Bottle Fuser Transfer Module Staples Hole Punch Box Security Miscellaneous Security Settings Confidential Print Disk Wiping Security Audit Log Set Date and Time Paper Menu Reports Default Source Menu Settings Page Paper Size Type Device Statistics Configure MP Substitute Size Network Setup Page Network x Setup Page Paper Texture Profiles List Paper Weight Print Fonts Paper Loading Print Directory Custom Types Asset Report Custom Names Custom Bin Names Universal Setup Bin Setup Network Ports Active NIC Standard Network or Network x Standard USB Parallel x Serial x SMTP Setup Settings General Settings Flash Drive Menu Print Settings Setup Menu Finishing Menu Quality Menu Job Accounting Menu Utilities Menu XPS Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu Help Print All Guides Color Quality Print Quality Printing Guide Media Guide
48. the NVRAM using the printer Config menu Use this when the printer does not contain a hard disk or if you have chosen NAND for fax storage Note If the printer hard disk is partitioned for fax storage then you must reformat that partition to erase fax data and settings Embedded solutions Erase information and settings associated with embedded solutions by uninstalling the solutions or applications or by restoring factory defaults using the printer Config menu Using the printer control panel 1 2 3 Turn the printer off Hold down Ba and 6mno while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears Once the printer is fully powered up the touch screen displays a list of functions instead of the standard home screen icons such as Copy or Fax Touch Wipe All Settings The printer will reboot several times during this process Note Wipe All Settings securely removes device settings solutions jobs faxes and passwords on the printer 4 Touch Back and then Exit Config Menu The printer will power on reset and then return to normal operating mode Securing the printer hard disk and other installed memory 146 Erasing printer hard disk memory Note Not all printers have a hard disk installed Configuring Disk Wiping in the printer menus enables you to remove residual confidential mater
49. the factory default setting A lower setting conserves more energy but may require longer warm up times e Select the lowest setting if the printer shares an electrical circuit with room lighting Select a high setting if the printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time Sleep mode does not interact with Standby mode Timeouts Sets the amount of time in seconds the printer waits before Screen Timeout returning toa ready state 15 300 Note 30 seconds is the factory default setting Timeouts Sets the amount of time in seconds the printer waits to receive Print Timeout an end of job message before canceling the remainder of the Disabled print job 1 255 Notes e 90 seconds is the factory default setting e When the timer expires any partially printed page still in the printer is printed and then the printer checks to see if any new print jobs are waiting Print Timeout is available only when using PCL emulation This setting has no effect on PostScript emulation print jobs Understanding printer menus 124 Menu item Description Timeouts Sets the amount of time in seconds the printer waits for Wait Timeout additional data before canceling a print job Disabled Notes 15 65535 s e 40 seconds is the factory default setting e Wait Timeout is available only when the printer is using PostScript emulation This setti
50. this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Modular component notice This product may contain the following modular component s Lexmark regulatory type model LEX M01 003 FCC ID lYL
51. void the printer and cartridge warranties Do not use labels with exposed adhesive Do not print within 1 mm 0 04 in of the edge of the label of the perforations or between die cuts of the label Be sure adhesive backing does not reach to the sheet edge Zone coating of the adhesive at least 1 mm 0 04 in away from edges is recommended Adhesive material contaminates the printer and could void the warranty If zone coating of the adhesive is not possible remove a 1 6 mm 0 06 in strip on the leading and driver edge and use a non oozing adhesive Portrait orientation works best especially when printing bar codes Printing 82 Tips on using card stock Card stock is heavy single ply specialty media Many of its variable characteristics such as moisture content thickness and texture can significantly impact print quality Print samples on the card stock being considered for use before buying large quantities From the Paper menu set the Paper Type to Card Stock e Select the appropriate Paper Texture setting Be aware that preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper handling problems e Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 220 C 446 F without releasing hazardous emissions e Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting intro
52. 00 sheet drawer problems 194 cannot detect flash memory card 195 cannot detect printer hard disk 195 internal print server 196 Internal Solutions Port 195 memory card 196 option not working 193 paper tray problems 194 USB parallel interface card 196 U understanding the home screen 13 understanding the printer control panel 11 uneven print density 207 unexpected page breaks 193 Universal Paper Size 99 setting 61 Universal Setup menu 99 unlinking trays 70 Unsupported USB device please remove 176 updating options in printer driver 45 USB port 42 USB parallel interface card troubleshooting 196 using Eco Mode 57 using Hibernate Mode 58 using Quiet Mode 57 using recycled paper 56 using the Embedded Web Server 160 using the touch screen buttons 14 Utilities menu 137 V verify print jobs 83 printing from a Macintosh computer 84 printing from Windows 84 viewing reports 161 virtual display checking using Embedded Web Server 160 volatile memory 145 erasing 146 volatility statement of 145 W waste toner bottle ordering 153 replacing 157 wiping the hard disk 147 wired network setup using Macintosh 51 using Windows 51 Wireless menu 106 wireless network configuration information 45 installation using Macintosh 48 installation using Windows 46 wireless network setup in Windows 46 wireless printer setup in Macintosh 48 X XPS menu 137 Index 234
53. 10 envelopes e 75 transparencies The multipurpose feeder accepts paper or specialty media within the following dimensions e Width 89 mm 3 5 in to 229 mm 9 02 in e Length 127 mm 5 in to 1270 mm 50 in Note Maximum width and length can be applied only to short edge feeding Note Do not add or remove paper or specialty media when the printer is printing from the multipurpose feeder or when the printer control panel indicator light is blinking Doing so may cause a jam 1 Pull down the multipurpose feeder door 2 For paper or specialty media that is longer than letter size paper gently pull the extension until it is fully extended we Loading paper and specialty media 67 3 Flex the sheets of paper or specialty media back and forth to loosen them Do not fold or crease them Straighten the edges on a level surface a Paper Envelopes Transparencies Note Avoid scratching or touching the print side X 4 Push the paper pick tab and then load the paper or specialty media Slide the stack gently into the multipurpose feeder until it comes to a stop and then release the paper pick tab Warning Potential Damage Pulling the paper out without pushing the paper pick tab first may cause jams or the paper pick tab to break e Load paper and transparencies with the recommended print side facedown and the short edge entering the printer first For duplex letterhead printi
54. 2 SeT WY EU EENE O EE E E N 115 Settings MENU 22 322 ave ade needle a a ae Arle et Ra A aah 119 HOI PMO a sis sseesetsathvezeeceate E E shade ssaleasashnadecedeegvsbnalavead easebedsaeaieaestes 143 Securing the printer hard disk and other installed memory 62 0 6 L45 Statement Of VOlATINITY oir ceasseicetens och ng sais be ccocks a e E E e e r ae a sere 145 Erasing Volatile memo Venen a Beas sa eaadec ned edad eevee a a a a aed e 146 Erasing non volatile MEMOTY cccccccsesssnsncceececeeceecescesssuseseensaeeseeseessseseseseesaeeaeeeeeeeseseeseusueaeeeeseeeeees 146 Erasing printer hard disk MEMOL c ccesesesssscecessesesnsnnssececcescesceseesessaneseeceeceecsasaeaeeseeeesesseeseseeeesss 147 Configuring printer hard disk Encryption cccccccecsssssssssnsseecesceseesesesnsaeaueceeceecescessesesesesnausseeeeeaeeeees 148 Contents 3 Maintaining the printer sssssssssessssoessssosseseosesseesssoesossoseeseosessessssessesse LDO Cleaning the exterior of the Printer ccccsscesssecccecceeceececessesesnsnsnsseececeeeeececessessesesesssasaueaeseesseaeeseeees 150 Cleaning the printhead lenses ccscsssscccescssessssnsseeceeceescesesseseaeeceeceseseusaeeceesesecessesesasauesegusasanaaeess 150 SCOMING SUP PIES EER EEE ce cadeven E E dodehav leaps candae anaes coabataves sdieuugcoveduntevanscke 151 Checking the status Of SUPPIICS c ccccccccssssssssceeceeccescesesesseusaeeceec
55. 214 215 217 218 219 Empty the hole punch box 176 encrypting the printer hard disk 148 envelopes loading in multipurpose feeder 67 tips on using 81 environmental settings conserving supplies 56 display brightness adjusting 59 Eco Mode 57 Hibernate Mode 58 Quiet Mode 57 Sleep Mode 58 erasing hard disk memory 147 erasing non volatile memory 146 erasing volatile memory 146 Ethernet networking Macintosh 51 Windows 51 Ethernet port 42 exit bins linking 70 exporting a configuration using the Enbedded Web Server 19 exporting a configuration using the Embedded Web Server 19 exterior of the printer cleaning 150 e mail alerts low supply levels 161 paper jam 161 setting up 161 F factory defaults restoring 162 FAQ about color printing 208 FCC notices 214 218 fiber optic network setup 51 finding more information about the printer 8 finisher finishing features 40 supported paper sizes 40 finisher features 40 Finishing menu 132 firmware card installing 28 flash drive printing from 79 Flash Drive menu 126 flash drives supported file types 80 flash memory card installing 28 troubleshooting 195 font sample list printing 84 Forms and Favorites 18 fuser or transfer module ordering 153 G General Settings menu 119 Green settings Eco Mode 57 Hibernate Mode 58 Quiet Mode 57 H hard disk wiping 147 hard disk memory erasing 147 held jobs 83 printing from a Macintosh computer 84 printing from Windows 84 Help m
56. ABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT PLEASE READ CAREFULLY BEFORE USING THIS PRODUCT BY USING THIS PRODUCT YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT IF YOU DO NOT AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID IF YOU ARE INSTALLING THIS PRODUCT FOR USE BY OTHER PARTIES YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF THESE TERMS L
57. Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Computer Inc Clarendon Linotype Hell AG and or its subsidiaries Eurostile Nebiolo Geneva Apple Computer Inc GillSans The Monotype Corporation plc Helvetica Linotype Hell AG and or its subsidiaries Hoefler Jonathan Hoefler Type Foundry ITC Avant Garde Gothic International Typeface Corporation ITC Bookman International Typeface Corporation ITC Mona Lisa International Typeface Corporation ITC Zapf Chancery International Typeface Corporation Joanna The Monotype Corporation plc Marigold Arthur Baker Monaco Apple Computer Inc New York Apple Computer Inc Oxford Arthur Baker Palatino Linotype Hell AG and or its subsidiaries Notices 213 Stempel Garamond Linotype Hell AG and or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype Hell AG and or its subsidiaries J All other trademarks are the property of their respective owners Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1
58. Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers XQ Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO Sets the default font for HTML documents Note The Times font is used in HTML documents that do not specify a font Menu Item Description S Menu item Description Font Size Sets the default font size for HTML documents 1 255 pt Notes 12 ptis the factory default setting Font size can be increased in 1 point increments Scale Scales the default font for HTML documents 1 400 Notes e 100 is the factory default setting e Scaling can be increased in 1 increments Orientation Sets the page orientation for HTML documents Portrait Note Portrait is the factory default setting Landscape Understanding printer menus 142 Menu item Description Margin Size Sets the page margin for HTML documents 8 255 mm Notes e 19 mm is the factory default setting e Margin size can be increased in 1 mm increments Backgrounds Specifies whether to print backgrounds on HTML documents Print Note Print is the factory default setting Do Not P
59. Custom Text x options x Toner None Fuser IP Address Transfer Module Hostname Contact Name Location Date Time mDNS DDNS Service Name Zero Configuration Name Custom Text x Model Name For the x Toner x Fuser and Transfer Module menus select from the following options When to display Do not display Display Message to Display Default Alternate Default text entry Alternate text entry Notes IP Address is the factory default setting for Left side Date Time is the factory default setting for Right side e Do not display is the factory default setting for When to display Default is the factory default setting for Message to Display Understanding printer menus 121 Displayed Information Waste Toner Bottle Paper Jam Load Paper Service Errors Menu item Description Lets you customize the displayed information for Waste Toner Bottle Paper Jam Load Paper and Service Errors Choose from the following options Display No Yes Message to Display Default Alternate Default text entry Alternate text entry Notes e No is the factory default setting for Display Default is the factory default setting for Message to Display Home screen customization Change Language Search Held Jobs Held Jobs USB Drive Profiles and Solutions Bookmarks Jobs by user Forms and Favorites Eco Settings Showroom Change Background Lets you add or remove icons a
60. D ON A THIRD PARTY CLAIM EXCEPT TO THE EXTENT THIS EXCLUSION OF DAMAGES IS DETERMINED LEGALLY INVALID THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE U S A STATE LAWS This Software Limited Warranty gives you specific legal rights You may also have other rights that vary from state to state Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages so the above limitations may not apply to you LICENSE GRANT Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement a Use You may Use one 1 copy of the Software Program The term Use means storing loading installing executing or displaying the Software Program If Lexmark has licensed the Software Program to you for concurrent use you must limit the number of authorized users to the number specified in your agreement with Lexmark You may not separate the components of the Software Program for use on more than one computer You agree that you will not Use the Software Program in whole or in part in any manner that has the effect of overriding modifying eliminating obscuring altering or de emphasizing the visual appearance of any trademark trade name trade dress or intellectual property notice that appears on any computer display screens normally generated by or as a result of the Softw
61. EXMARK SOFTWARE LICENSE AGREEMENT This License Agreement Software License Agreement is a legal agreement between you either an individual or a single entity and Lexmark International Inc Lexmark that to the extent your Lexmark product or Software Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product The term Software Program includes machine readable instructions audio visual content such as images and recordings and associated media printed materials and electronic documentation whether incorporated into distributed with or for use with your Lexmark product 1 STATEMENT OF SOFTWARE LIMITED WARRANTY Lexmark warrants that the media e g diskette or compact disk on which the Software Program if any is furnished is free from defects in materials and workmanship under normal use during the warranty period The warranty period is ninety 90 days and commences on the date the Software Program is delivered to the original end user This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor Lexmark will replace the Software Program should it be determined that the media does not conform to this limited warranty 2 DISCLAIMER AND LIMITATION OF WARRANTIES EXCEPT A
62. Feeder Manual Paper Manual Envelope Shows the status of the hole punch box Sets a default paper source for all print jobs Notes e Tray 1 standard tray is the factory default setting e From the Paper menu Configure MP feeder must be set to Cassette for MP feeder to appear as a menu setting e If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match then the trays are automatically linked When one tray is empty the print job continues using the linked tray J Understanding printer menus 89 Paper Size Type menu Menu item Description Tray x Size Specifies the paper size loaded in each tray Letter Notes Legal Executive Letter is the US factory default setting A4 is the international factory Oficio Mexico default setting Folio e For trays with automatic size sensing only the size detected by the stat i hardware appears atemen Universal e Ifthe same size and type of paper are in two trays and the Paper Size and Paper Type settings match then the trays are automatically linked When A4 one tray is empty the print job uses the linked tray A5 JIS B5 Tray x Type Specifies the type of paper loaded in each tray Plain Paper Notes Card Stock Transparency e Plain Paper is the factory default setting for Tray 1 Custom Type x is the Recycled factory default setting for all other trays Glossy e If available a user defined name will appear ins
63. INT CARTRIDGE Replace the defective print cartridge Print is too light Troubleshooting 202 Try one or more of the following LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture from high humidity Store paper in its original wrapper until you use it AVOID TEXTURED PAPER WITH ROUGH FINISHES CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder From the printer control panel Paper menu check the Paper Type setting e For Windows users check this setting from Print Properties e For Macintosh users check this setting from the Print dialog MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When 88 xx color cartridge lowappears make sure the toner is distributed evenly within the print cartridge 1 Remove the print cartridge Warning Potential Damage Be careful not to touch the photoconductor drum Doing so may affect the print quality of future print jobs 2 Firmly shake the cartridge side to side and front to back several times to redistribute the toner 3 Reinsert the print cartridge Note If print quality does not improve then replace the print cartridge If the problem continues then the printer may need to be serviced For more information contact customer support MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE Replace the defective print cartridge Repeating defects appear on prints IN Try one or more of the fol
64. IP Printer 4 Type the IP address of the printer in the address field and then click Add b For AppleTalk printing Note Make sure AppleTalk is activated on your printer In Mac OS X version 10 5 1 From the Apple menu navigate to System Preferences gt Print amp Fax 2 Click and then navigate to AppleTalk gt select the printer from the list gt Add In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications gt Utilities Double click Printer Setup Utility or Print Center From the Printer List click Add Click Default Browser tab gt More Printers uk WN From the first pop up menu select AppleTalk Additional printer setup 50 6 From the second pop up menu select Local AppleTalk Zone 7 Select the printer from the list and then click Add Installing the printer on a wired network These instructions apply to Ethernet and fiber optic network connections Note Make sure you have completed the initial setup of the printer For Windows users 1 Insert the Software and Documentation CD If the installation screen does not appear after a minute then launch the CD manually a Click or click Start and then click Run b Inthe Start Search or Run box type D Setup exe where Dis the letter of the CD or DVD drive c Press Enter or click OK 2 Click Install and then follow the instructions on the computer screen Note To configure the printer using a static IP address IPv6
65. K gt OK Troubleshooting 189 Printer control panel display is blank or displays only diamonds The printer self test failed Turn the printer off wait about 10 seconds and then turn the printer back on If Performing Self Test and Ready do not appear turn the printer off and contact Customer Support Error message about reading USB drive appears Make sure the flash drive is supported Print jobs do not print Try one or more of the following MAKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER From the printer control panel check the status If necessary follow the recovery instructions MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready appears on the display before sending a print job CHECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT Remove and then reinstall or replace the supply CHECK IF THE STANDARD EXIT BIN IS FULL Remove the paper stack from the standard exit bin CHECK IF THE PAPER TRAY IS EMPTY Load paper in the tray MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED e Verify that you are using the correct printer software e ifthe printer is connected to your computer through a USB port then make sure you are running a supported operating system and using a compatible printer software MAKE SURE THE INTERNAL PRINT SERVER IS WORKING PROPERLY e Make sure the internal print server is properly installed and that the printer is connected to the network e Print a network setup page and
66. LEXMARK C790 Series User s Guide January 2011 Machine type s 5062 Model s 210 230 235 www lexmark com Contents Safety information ssssseseossesessesossosssseecssossossosecsesosssseossoseossssessessssssess O Learning about the printer sessesesssssecsecssesecssssseosesssossossesecsssseessossosessses S Thank you for Choosing this printer lsssivsssitissiiciiousurtessr esepranto nerina iaeei 8 Finding information about the Printer cccscccsscccccceccecescssssssssseseececeeceeccsssnssaeeseeseseescessesesseneneseeeeseenes 8 Selecting a location for the Printer sssri e naaa e eE E E a E 9 Printer CONTIBULATIONS sasscdeacesseraadviedesecsncvewesiescecasuvonesvansbe vial e aaa E E N ENE N SNEEN ES 10 Understanding the printer control Panell ccc csssscccccssssessesnsnaeseeceeceeceeeesseseseseensaesaeeseceeeeeeesseseseseeees 11 Understanding the home SCKEAN cccccccccccccccccccccccccccccccccccccccccccccccccccccccccssee LS Understanding the home Screen ssanie iana aa eaaa aaa E anaE E aaa 13 Using the touch screen DUtTONS ociscene nensi i aa aea e e e E aaaea 14 Customizing the home screen ssesssesssessecsecsessessessessesesseessssesessecsessessssee L7 Accessing the Embedded Web Servel cscsscscccceccsssesesssnsseceeccsecsasaeeeeesecesesseseusaeeeeeceeeesesessensaaeansanes 17 Activating the home screen applications ccccececsssssssececeeeeeceecesescesccnensaue
67. M01003 IC 2376A M01003 Licensing notices The following documents can be viewed from the installation software CD Directory File CD LEGAL FW_License pdf mDNS tar gz Expat txt Inst_lib txt Instgui txt Instgui zip Notices 214 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Printing 53 color 52 mono Ready 30 Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Static sensitivity notice FA This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the metal frame of the printer ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start up screen is certified to comply with Environmental Protection Agency EPA ENERGY STAR requirements as configured when shipped by Lexmark ENERGY STAR Notices 215 Temperature information Am
68. Ne Dae Sa eevee dat dap beer A AE EEE A I 165 ZOU paper aN na O AEE E A E N AEE AS A caweteasinee 165 202 203 paper Jams menan hanp EK NEE aA NEEE ONAT AOAI AAAA AE A EAE AAAA A AARE 166 Z30iPA pEr AM arana E E O E ETE AN 167 231 239 paper AMS oesie Ne eaaa e eiae adaa a doaa T ian kee aa Soei Ea eee ha EAKA ANSEDDA 168 24x papera Miere srr E wits bec oad E SE EEA AND 168 250 paper a aa a ERE E N AER E N S T R N 169 400 403 and 460 461 paper jaims cccsccccccccceccsssssssnsnsneeeeeceecesseseeseeceecesessseeessusaeeseeeeseseeeesesneeeeenes 170 431 454 and 456 458 paper jams ccccccccsccssessssssnenscccceecececessnseseseecececessueseeaetaneseeceseusesesenseenenseenes 171 ISEA o1 E a a EAE AA E TE A E cabs veviaauate 171 TROUBDIESNOOUING sescassscenvcaescevsvenessnvensevescavoonveneaswaneventdensaeserlesasenerievereveniancn L74 Checking an unresponsive PLINtel ccessccccccecsssssssnseceeceecessessessaeeseeeceecesesesusaeeaeeecesesesessseeeeauaneaeees 174 Understanding printer messages coinne ara a a aa a a a ea aaa 174 Solving printing problemsis ndene ria etere na r iee a aa EAE E aaa 189 Contents 4 Solving home screen applications ProDleMs ccccccccesssssssseceeceeceecesessnensnsseeceeecescesessesssnaueeeeseseeeeees 193 Solving OPTION prblem Sarnin ee ea a aaa i e aai dd a aiie 193 Solving paper feed problems incens nn a o E E O Eaa E ETE E 196 Solving print Quality PrODl Ms ccccessssss
69. ON TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using a high capacity input tray a duplex unit and an input option or more than one input option If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionprinters 1 Unpack the optional tray and then remove all packing material 2 Place the tray near the printer 3 Turn the printer off Additional printer setup 39 4 Align the printer with the tray and then lower the printer into place Note Optional trays lock together when stacked When necessary remove stacked trays one at a time from the top down 1 Standard 550 sheet tray Tray 1 2 Optional 550 sheet trays 5 Turn the printer back on 6 Set the printer software to recognize the optional input source For more information see Updating available options in the printer driver on page 45 Supported finishing features The printer supports the following finishing features 500 Sheet Offset Stacker e 500 Sheet Staple Finisher e 500 Sheet Staple Hole Punch Finisher e 5 bin mailbox Additional printer setup 40 1 Standard bin 2 Finisher bin Standard bin e The paper capacity is 500 sheets e Finishing options are not supported in this bin Envel
70. Reload paper into the multipurpose feeder and then adjust the paper guides 4 From the printer control panel touch Continue jam cleared 400 403 and 460 461 paper jams 1 Open the paper transport unit door 2 Firmly grasp the jammed paper and then gently pull it out Note Make sure all paper fragments are removed 3 Close the paper transport unit door 4 From the printer control panel touch Continue jam cleared Clearing jams 170 431 454 and 456 458 paper jams 1 Push the button and then slide the output finisher or mailbox to the right 2 Open the finisher or mailbox access door 3 Grasp the jammed paper and then gently pull it out Note Make sure all paper fragments are removed 4 Close the finisher or mailbox access door 5 Slide the finisher or mailbox to the left until it clicks in place 6 From the printer control panel touch Continue jam cleared 455 staple jam 1 Press the latch to open the stapler door Note The stapler door is located behind the finisher Clearing jams 171 2 Lower the latch of the staple cartridge holder and then pull the staple cartridge holder out of the printer Clearing jams 172 4 Close the staple guard 5 Press down on the staple guard until it clicks into place 6 Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place 7 Close the stapler door 8 From the printer cont
71. S PROVIDED IN THIS SOFTWARE LICENSE AGREEMENT AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW LEXMARK AND ITS SUPPLIERS PROVIDE THE SOFTWARE PROGRAM AS IS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO TITLE NON INFRINGEMENT MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ABSENCE OF VIRUSES ALL WITH REGARD TO THE SOFTWARE PROGRAM TO THE EXTENT LEXMARK CANNOT BY LAW DISCLAIM ANY COMPONENT OF THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE LEXMARK LIMITS THE DURATION OF SUCH WARRANTIES TO THE 90 DAY TERM OF THE EXPRESS SOFTWARE LIMITED WARRANTY Notices 223 This Agreement is to be read in conjunction with certain statutory provisions as that may be in force from time to time that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or modified If any such provisions apply then to the extent Lexmark is able Lexmark hereby limits its liability for breach of those provisions to one of the following providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program The Software Program may include internet links to other software applications and or internet web pages hosted and operated by third parties unaffiliated with Lexmark You acknowledge and agree that Lexmark is not responsible in any way for the hosting performance operation maintena
72. Script emulation uses a PS interpreter for processing print jobs PCL Emulation uses a PCL interpreter for processing print jobs e Setting a printer language default does not prevent a software program from sending print jobs that use another printer language Job Waiting Specifies if print jobs are removed from the print queue when they Off require unavailable printer options or custom settings These print On jobs are stored in a separate print queue so other jobs print normally When the missing information and or options are obtained the stored jobs print Notes e Off is the factory default setting e This menu item appears only if a non read only printer hard disk is installed This requirement ensures that stored jobs are not deleted if the printer loses power Print Area Sets the logical and physical printable area Normal Notes Fit to Page Whole Page e Normal is the factory default setting When attempting to print data in the non printable area defined by the Normal setting the printer clips the image at the boundary e Fit to Page fits the page content into the selected paper size e Whole Page allows the image to be moved into the non printable area defined by the Normal setting but the printer clips the image at the Normal setting boundary This setting affects only pages printed using a PCL 5e interpreter and has no effect on pages printed using the PCL XL or PostScript interpreter Black Only Mode
73. Yield Print Cartridge C792X1CG C792X2CG Magenta Print Cartridge C792A1MG C792A2MG Magenta Extra High Yield Print Cartridge C792X1MG C792X2MG Yellow Print Cartridge C792A1YG C792A2YG Yellow Extra High Yield Print Cartridge C792X1YG C792X2YG Black Print Cartridge C792A1KG C792A2KG Black Extra High Yield Print Cartridge C792X1KG C792X2KG J Ordering a fuser or a transfer module When 80 Fuser Life Warning or 83 Transfer Module Life Warning appears order a replacement fuser or a transfer module When 80 Replace Fuser or 83 Replace Transfer Module appears install the new fuser or the new transfer module For installation information see the documentation that came with the part Part number Fuser 40X7102 100 volts 40X7100 115 volts 40X7101 230 volts Transfer Module 40X7103 Ordering a waste toner bottle When 82 Waste toner bottle nearly full appears order a replacement waste toner bottle When 82 Replace waste toner bottle appears replace the waste toner bottle Note Waste toner bottle reuse is not recommended Part name Part number Waste toner bottle C792X77G Ordering staple cartridges When Staples Lowor Staples Empty appears order the specified staple cartridge For more information see the illustrations inside the stapler door Part name Part number Staple Cartridges 3 pack 25A0013 Since a pack contains 5 000 staples a 3 pack contains 15 000 staples Maintai
74. a blank screen appears then refresh the browser and then click Apply Customizing the home screen 20 Additional printer setup Installing internal options A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer You can customize your printer connectivity and memory capacity by adding optional cards The instructions in this section explain how to install the available cards you can also use them to locate a card for removal Available internal options e Memory cards Printer memory Flash memory Fonts e Firmware cards Bar Code PrintCryption e Printer hard disk e Lexmark Internal Solutions Ports ISP RS 232 C Serial ISP Parallel 1284 B ISP MarkNet N8250 802 11 b g n Wireless ISP MarkNet N8130 10 100 Fiber ISP MarkNet N8120 10 100 1000 Ethernet ISP Additional printer setup 21 Using the security lock feature The printer is equipped with a security lock feature When a lock compatible with most laptop computers is attached the printer is locked Once locked the metal plate and the system board cannot be removed Attach a security lock to the printer in the loc
75. additive and subtractive colors certain colors that appear on computer screens are impossible to duplicate on a printed page Print Resolution 4800 CQ 1200 dpi Specifies the printed output resolution Notes e 4800 CQ is the factory default setting 1200 dpi provides the highest resolution output and increases gloss Toner Darkness 1 5 Lightens or darkens the printed output Notes Ais the factory default setting Selecting a smaller number can help conserve toner e If Print Mode is set to Black Only a setting of 5 increases toner density and darkness for all print jobs e If Print Mode is set to Color a setting of 5 is the same as a setting of 4 Enhance Fine Lines Off On Enables a print mode preferable for files such as architectural drawings maps electrical circuit diagrams and flow charts Notes e Off is the factory default setting e You can set this option from the software program For Windows users click File gt Print and then click Properties Preferences Options or Setup For Macintosh users choose File gt Print and then adjust the settings from the print dialog and pop up menus e To set this option using the Embedded Web Server type the network printer IP address in a browser window Color Saver Off On Reduces the amount of toner used for graphics and images The amount of toner used for text is not reduced Notes e Off is the factory default se
76. al hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a professional service person A CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables from the printer
77. an energy saving mode called Sleep Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is automatically engaged after this product is not used for a specified period of time called the Sleep Mode Timeout Factory default Sleep Mode Timeout for this product in minutes 30 j By using the configuration menus the Sleep Mode Timeout can be modified between 1 minute and 240 minutes Setting the Sleep Mode Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Sleep Mode Timeout to a high value maintains a fast response but uses more energy Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the wall outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique
78. ard 104 Network Reports 103 Paper Loading 97 Paper Size Type 90 Paper Texture 93 Paper Weight 95 Parallel x 109 PCL Emul 139 PDF 138 PostScript 138 Quality 134 Reports 101 Security Audit Log 117 Serial x 111 Set Date and Time 118 Setup 129 SMTP Setup menu 113 Standard Network 102 Standard USB 107 Substitute Size 93 Supplies 88 TCP IP 104 Utilities 137 Wireless 106 XPS 137 menus diagram 87 Miscellaneous Security Settings menu 115 moving the printer 158 159 moving your printer 9 multipurpose feeder loading 67 N Network x menu 102 Network Card menu 104 network options 21 Network Reports menu 103 network setup page printing 44 Networking Guide where to find 160 noise emission levels 215 non volatile memory 145 erasing 146 notices 213 214 215 216 217 218 219 220 0 options 2 000 sheet high capacity feeder installing 39 550 sheet tray installing 39 firmware card 28 firmware cards 21 flash memory card 28 Internal Solutions Port installing 29 list 21 memory card installing 26 memory cards 21 network 21 order of installation 39 ports 21 printer hard disk installing 33 printer hard disk removing 38 updating in printer driver 45 ordering cleaning kit 154 fuser or transfer module 153 print cartridges 152 Index 230 staple cartridges 153 waste toner bottle 153 ordering a print cartridge 152 P paper characteristics 72 letterhead 73 preprinted forms 73 recycled 74 select
79. are Program b Copying You may make one 1 copy of the Software Program solely for purposes of backup archiving or installation provided the copy contains all of the original Software Program s proprietary notices You may not copy the Software Program to any public or distributed network c Reservation of Rights The Software Program including all fonts is copyrighted and owned by Lexmark International Inc and or its suppliers Lexmark reserves all rights not expressly granted to you in this License Agreement d Freeware Notwithstanding the terms and conditions of this License Agreement all or any portion of the Software Program that constitutes software provided under public license by third parties Freeware is licensed to you subject to the terms and conditions of the software license agreement accompanying such Freeware whether in the form of a discrete agreement shrink wrap license or electronic license terms at the Notices 224 10 11 12 13 14 15 16 17 time of download Use of the Freeware by you shall be governed entirely by the terms and conditions of such license TRANSFER You may transfer the Software Program to another end user Any transfer must include all software components media printed materials and this License Agreement and you may not retain copies of the Software Program or components thereof The transfer may not be an indirect transfer such as a consignment Prior to the t
80. aser printers Print samples on the letterhead being considered for use before buying large quantities Before loading letterhead flex the sheets to prevent them from sticking together e Observe proper page orientation Source Print side Paper orientation Standard 550 sheet tray Preprinted letterhead design is placed The top edge of the sheet with the logo is Optional 550 sheet tray faceup placed at the left side of the tray Optional 2000 sheet high capacity feeder Duplex two sided printing Preprinted letterhead design is placed The top edge of the sheet with the logo is from trays facedown placed at the right side of the tray Multipurpose feeder simplex Preprinted letterhead design is placed The top edge of the sheet with the logo printing facedown should enter the multipurpose feeder first Multipurpose feeder duplex Preprinted letterhead design is placed The top edge of the sheet with the logo printing faceup should enter the multipurpose feeder last Note Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers Tips on using transparencies e Print a test page on the transparencies being considered for use before buying large quantities Feed transparencies from the multipurpose feeder only From the Paper menu set the MP Feeder Type to Transparency e Use transparencies designed specifically f
81. atic wiping marks all disk space used by a previous print job and does not permit the file system to reuse this space until it has been cleared Only Automatic wiping enables users to activate disk wiping without having to turn the printer off for an extended amount of time Notes e Single pass is the factory default setting e Highly confidential information should be wiped using only the Multiple pass method Manual Method Single pass Multiple pass Both manual and scheduled wiping allow the file system to reuse marked disk space without having to wipe it first Notes e Single pass is the factory default setting e Highly confidential information should be wiped using only the Multiple pass method Scheduled Method Single pass Multiple pass Security Audit Log menu Menu item Description Both manual and scheduled wiping allow the file system to reuse marked disk space without having to wipe it first Notes e Single pass is the factory default setting e Highly confidential information should be wiped using only the Multiple Pass method Scheduled wipes are initiated without displaying a user warning or confirmation message Export Log Enables an authorized user to export the audit log Notes e To export the audit log from the printer control panel a flash drive must be attached to the printer e From the Embedded Web Server the audit log can be downloaded
82. ation shown Additional printer setup 22 Accessing the system board CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Note This task requires a flathead screwdriver 1 Open the cover 2 Remove the metal panel a Turn the screws on the panel counterclockwise to remove them Additional printer setup 23 b Shift the metal panel to the left to disengage the hooks then pull forward to remove it MW o i fi N N 3 Use the following illustration to locate the appropriate connectors Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors Memory card connector Firmware and flash memory card connectors Internal print server connector A U N e Hard disk connector Additional printer setup 24 4 Reattach the system board cover Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system b
83. ave a hard disk drive installed The printer hard disk is designed for device specific functionality and cannot be used for long term storage for data that is not print related The hard disk does not provide the capability for users to extract information create folders create disk or network file shares or FTP information directly from a client device The hard disk can retain buffered user data from complex scan print copy and fax jobs as well as form data and font data There are several circumstances under which you might wish to erase the contents of the memory devices installed in your printer A partial list includes e The printer is being decommissioned e The printer hard drive is being replaced e The printer is being moved to a different department or location e The printer is being serviced by someone from outside your organization e The printer is being removed from your premises for service Disposing of a hard drive Note Not all printers have a hard disk installed In high security environments it may be necessary to take additional steps to ensure that confidential data stored on the printer hard disk cannot be accessed once the printer or its hard disk is removed from your premises While most data can be erased electronically you may want to consider one or more of the following actions before disposing of a printer or hard disk Degaussing Flushes the hard drive with a magnetic field that erases stored data
84. aving paper and TON ss scseswencscceinssveesccassenscneseessdeavavsedastevaverdencseasesgievandeoniagancd sedeaseavevansaandersdsedasceaatends deve 56 SAVING CMO ice toeteieccsedshideSicescdeasiensecedddaiataselseceddahidasde doddensiaasetoddcasatudecodaaduiaiacsdeceseessieindsiesdecocdesiahueteaee 57 PREC V CNN o oo oc ce came teeter E E sate ts E E E ass teciceedosdeasaehonteseeriuusterdeccaevatacse 59 Contents 2 Loading paper and specialty Meia csscsscssccsccsccscccsccsccsscsscsscsscsscesesOL Setting the paper SiIZ AN tyPe ccesessssccceceeecsssesnsnsseeceescsseseseceeeeeseescesesessueaeeceesessceseaesesuaaeaneseseess 61 Configuring Universal paper S ttingS cccccessssssssssseceeceecescesesesnsnsaeeceeceeeeceseesesseuseeasasaueaeesesseaeaseeess 61 Loading the standard or optional 550 Sheet tray ccccssccccccesssssessssecccescesesssenssseeceeceessesesssauseseeeeeseeeess 62 Loading the 2000 sheet high capacity fe CEer ccsssscccccceeesscssesssnsneceeceeceeeesseseesssueceseessesesseenensanesees 65 Loading the multipurpose FECCES cccccccceecsesssssssceceeecsssseneseeeceecesseseesnsnseseeesesesscessauseseeeeeseeeeeeses 67 Linking ANd UNIINKING trayS c ccccccccesssssssssnsseeeceeceeceseesesnsaeeceeeessessessesaeeecesesesuseususaueceeseesaseeeeseeeseseees 69 Paper and specialty Media Quide sccscssscssccsscsccsscssccsscsscssccsccsscsscesses 2 Paper SUID SINGS vesea
85. ays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough toner cannot fuse to it properly If paper is too smooth it can cause paper feeding or print quality issues Always use paper between 100 and 300 Sheffield points however smoothness between 150 and 200 Sheffield points produces the best print quality Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can degrade its performance Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to 48 hours before printing Extend the time several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 to 135 g m2 16 to 36 lb bond paper grain long paper is recommended For papers heavier than 135 g m2 grain short is recommended Paper and specialty media guide 72 Fiber content Most high quality xerographic
86. ber of minutes before the printer enters Sleep Mode Available settings range from 1 240 minutes The factory default setting is 30 minutes Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser If you do not know the IP address of the printer you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Settings gt General Settings gt Timeouts 3 In the Sleep Mode field enter the number of minutes you want the printer to wait before it enters Sleep Mode 4 Click Submit Using the printer control panel 1 From the home screen navigate to gt Settings gt General Settings gt Timeouts gt Sleep Mode 2 In the Sleep Mode field select the number of minutes you want the printer to wait before it enters Sleep Mode 3 Touch 7 Using Hibernate Mode Hibernate is an ultra low power operating mode When operating in Hibernate mode all other systems and devices are powered down safely Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser Minimizing your printer s environmental impact 58 If you do not know the IP address of the printer you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a
87. bient temperature 15 6 to 32 2 C 60 to 90 F Shipping and storage temperature 40 to 40 C 104 F Laser notice This product contains a Class 1 laser producing invisible laser radiation The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b AlGaAs dual beam laser enclosed in anon serviceable printhead assembly operating in the wavelength of 775 800 nanometers The laser system and printer are designed so there is never any human access to laser radiation exceeding Class levels during normal operation user maintenance or prescribed service condition Laser advisory label A laser notice label may be affixed to this printer as shown DANGER Invisible laser radiation when cartridges are removed and interlock defeated Avoid exposure to laser beam Perigo Emiss o invisivel de laser quando os cartuchos s o removidos e a trava aberta Evite exposi o ao feixe Opasnost Nevidljivo lasersko zra enje kada su kasete uklonjene i poni tena sigurnosna veza Izbjegavati izlaganje zracima Pozor Nebezpe v skytu neviditeln ho laserov ho z en p i odstran n kazet a odblokov n pojistky Nevystavujte se paprsk m Fare Usyn
88. blank pages in a document Separator Source Specifies the paper source for separator sheets Tray x Notes Manual Feeder e Tray 1 standard tray is the factory default setting From the Paper menu Configure MP must be set to Cassette for Manual Feeder to appear as a menu setting Understanding printer menus 132 Menu item Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Description Specifies that multiple page images be printed on one side of a paper Notes e Off is the factory default setting e The number selected is the number of page images that will print per side Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specifies the positioning of multiple page images Notes Horizontal is the factory default setting e Positioning depends on the number of page images and whether they are in portrait or landscape orientation Paper Saver Orientation Auto Landscape Portrait Specifies the orientation of a multiple page document Note Auto is the factory default setting The printer chooses between portrait and landscape Paper Saver Border Prints a border on each page image None Note None is the factory default setting Solid Staple Job Specifies whether prints are stapled Off Note This menu appears only when a stapler is installed On Hole Punch Specifies whether prints have punched holes Off Note This menu appears
89. bs always appear in alphabetical order on the printer control panel A Note This menu item appears only if a formatted non defective printer hard disk is installed The printer hard disk cannot be read write or write protected Menu item Description Job Accounting Log Determines if the printer creates a log of the print jobs it receives Off Note Off is the factory default setting On Job Accounting Utilities Lets you print and delete log files or export them to a flash drive Accounting Log Frequency Determines how often a log file is created Monthly Note Monthly is the factory default setting Weekly Understanding printer menus 130 Menu item Log Action at End of Frequency None E mail Current Log E mail amp Delete Current Log Post Current Log Post amp Delete Current Log Description Determines how the printer responds when the frequency threshold expires Note None is the factory default setting Disk Near Full Level 1 99 Off Disk Near Full Action None E mail Current Log E mail amp Delete Current Log E mail amp Delete Oldest Log Post Current Log Post amp Delete Current Log Post amp Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Specifies the maximum size of the log file before the printer executes the Disk Near Full Action Note 5MB is the factory default setting Determines how the printer responds when the prin
90. cdsicssestednshanteetoee a a he uitaa aah Euless 72 SCOPING Pape lcs lt itvseed pevceste es Se aears tabled oleate havi enstal a bled eed eee a aed ee eee ee 74 Supported paper sizes types and WEINKS c ccccccccccceecssessesnsnsseeseeseesesnsnsaeeseeceeceseeesesesesesaseseeeeeeeeeess 75 PriINtiNg A GOCUMENT i iickcscaeicsacaressvvndecscacsevevanessasedceca E E Hebeneysuatebecdededaadedeceasvebyedewenn 78 Printing from a flash Griv s s 5 siecoumsesdadadccdeadesasditicadeces cavaah aadaceecaedbhadbececuaetihadeccechsufbeadaece cagunageddebashensadeese 79 Printing specialty doCuUMeNtS c8 cescoencccsieciessiedoctesudecesnbesThaxiveecube shee tinea othe a a a a a a a 81 Printing confidential and other held jODS cccccccccscssssssssssneceeecescescessessaueeseecescesseseseuseseesesseeseeeseeeees 83 Printingintormation pagesen aasin tae a aa darane eaa naa EAE Ei an a a save eS 84 Canceling a print jO D i a ae na a A oa satu O E E A a a E a aE Eara Tae 85 Understanding printer Menus ssccsscssccssccssccssccssccssccssscssscessesscssscsssessO7 IVS MS VIS teres Soca acne aba a r a cougaas ee ctu sates a bah vulhg ths A EE eoeecs 87 SUPPli S MENU ee eener nene E esse sony geued bess vovewsnca acs EEE E E E E E cages es0easesvevadencaraedescesevs 88 Paper ine eisi a a EA ad NES NEE EE aa ote ee EN hemes Geen ee 89 Reports MEn ror en ar r OEA EEA AATA N E N EA A chia 101 Network Ports men stiineirn nean a a a aea a A R E e 10
91. ce and User Initiated E mail Device Userid and Device Password are used to log in to the SMTP server when Use Device SMTP Credentials is selected Device Userid Device Password Kerberos 5 Realm NTLM Domain Understanding printer menus 114 Security menu Miscellaneous Security Settings menu Login Restriction Login failures 1 10 Failure time frame 1 60 Lockout time 1 60 Panel Login Timeout 1 900 1 120 Remote Login Timeout Menu item Description Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes e Login failures specifies the number of failed login attempts before users are locked out 3 attempts is the factory default setting e Failure time frame specifies the time frame during which failed login attempts can be made before users are locked out 5 minutes is the factory default setting e Lockout time specifies how long users are locked out after exceeding the login failures limit 5 minutes is the factory default setting Panel Login Timeout specifies how long the printer remains idle on the home screen before automatically logging the user off 30 seconds is the factory default setting e Remote Login Timeout specifies how long a remote interface for example a Web page can remain idle before automatically logging the user off 10 minutes is the factory default setting
92. ceseeceeceeeseesseseseesaeausaasaaeass 17 Exporting and importing a configuration using the Embedded Web Servel ssssssssseceeceeeessseseenes 19 Additional printer setUp sssssosssssesssoseossesessesosssssossoseosesseesssossosesssesesse 2L Installing internal Option S serie anean a ea aa aaraa siadou itana ei 21 Order of Installation cccccsscveacsvenssccsss seacedescovsece ee aaea a EE EE EE AEN e 39 Installing optional trayS sisssscasseecneveveassihesvandars caaadebesdaereaasdabedeasaneavividdadedaneelevedssaveonnnsandedddanned ddeashoatevedeesen 39 S pp rted finishing feat reS sniene aa naaa eaa ae a aeae 40 Attaching cableSsir cancern a E a E E E A E EAA AEE Eaa 42 Verifying printer Set p snireiinonien a E E R EEE 43 Setting up the printer SoftWare siinne eiiean esrde iep aenda ie ian raae E 44 Setting Up Wireless Printing smise do sausicccuavouassdayusstdeaudesscadualicanseavacs Shdcedsostsubls nsatvdssesdabialsavsusctatedadessas 45 Installing the printer ON a Wired NEtWOKK ccssssssssssseceececescecssesseseeeusueaeseeeeseeseseeeescesesesessesseeseeeeees 51 Changing port settings after installing a new network Internal Solutions Port sssssessseeeeeeeeeees 53 Setting Up serial PFINUINGsssccwecccsseinssiacseasserevensedeccsasvepevanseawnasatcodcceasssp evan arira E dedenavovevneseddderesddareeaaddnesdens 54 Minimizing your printer s environmental iMpact ccsscsssscssscsssseeseeees DO S
93. cover Additional printer setup 37 Removing a printer hard disk Note This task requires a flathead screwdriver Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors 1 Access the system board For more information see Accessing the system board on page 23 2 Unplug the printer hard disk interface cable from the system board leaving the cable attached to the printer hard disk To unplug the cable squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out 2 ML 3 Remove the screws while holding the printer hard disk in place and then remove the printer hard disk Additional printer setup 38 4 Set the printer hard disk aside 5 Reattach the system board cover Order of installation A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using a high capacity input tray a duplex unit and an input option or more than one input option If you purchased a multifunction printer MFP that scans copies and faxes you may need additional furniture For more information se
94. critically low 189 88 xx color cartridge low 189 88 xx color cartridge nearly low 188 Adjusting color 174 an error has occurred with the USB drive 174 Change paper source to custom string 175 Change paper source to custom string load orientation 175 Change paper source to custom type name 174 Change paper source to custom type name load orientation 174 Change paper source to paper size paper type 175 Change paper source to paper size paper type load orientation 175 Close tray door 175 Close finisher side door 176 Close finisher top cover 176 Close front door 176 Close left side door 175 Close paper transport cover 175 Disk corrupted 176 Disk near full Securely clearing disk space 176 Disk problem 176 Empty the hole punch box 176 Insert hole punch box 177 Insert staple cartridge 177 Insert Tray x 177 Install bin x 177 Install envelope feeder 177 Install Tray x 177 Load src with custom string 178 Load src with custom type name 178 Load src with size 178 Load src with type size 178 Load Manual Feeder with custom string 179 Load Manual Feeder with custom type name 179 Load Manual Feeder with paper type paper size 179 Load staples 179 Paper changes needed 179 Reattach bin x 180 Reattach bin x y 180 Remove packaging material area name 181 Remove paper from linked bin set name 181 Remove paper from
95. d Heavy Note Heavy is the factory default setting Labels Weight Specifies the relative weight of the labels loaded Normal Note Normal is the factory default setting Heavy Light Understanding printer menus 95 Menu item Vinyl Labels Weight Description Specifies the relative weight of vinyl labels loaded Normal Note Normal is the factory default setting Heavy Light Bond Weight Specifies the relative weight of the bond paper loaded Normal Note Normal is the factory default setting Heavy Light Envelope Weight Specifies the relative weight of the envelopes loaded Normal Note Normal is the factory default setting Heavy Light Rough Envelope Weight Specifies the relative weight of the envelopes loaded Heavy Note Heavy is the factory default setting Light Normal Letterhead Weight Specifies the relative weight of the letterhead loaded Normal Note Normal is the factory default setting Heavy Light Preprinted Weight Specifies the relative weight of the preprinted paper loaded Normal Note Normal is the factory default setting Heavy Light Colored Weight Specifies the relative weight of the colored paper loaded Normal Note Normal is the factory default setting Heavy Light Light Weight Specifies the relative weight of the paper loaded Light Note Light is the factory default setting Heavy Weight Specifies the relative weight of the paper loaded Heavy Note Heavy is the factory d
96. de classe A est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 2004 108 EC and 2006 95 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits Notices 217 The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950 Radio interference notice Warning This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements of EN55024 This product is not intended to be used in residential domestic environments This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Regulatory notices for wireless products This section contains th
97. dress field of your Web browser If you do not know the IP address of the printer you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Settings 3 Under Other Settings click E mail Alert Setup 4 Select the items for notification and type the e mail addresses 5 Click Submit Note For information on setting up the e mail server contact your system support person Viewing reports You can view some reports from the Embedded Web Server These reports are useful for assessing the status of the printer the network and supplies To view reports from a network printer 1 Type the printer IP address into the address field of your Web browser If you do not know the IP address of the printer you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Reports and then click the type of report you want to view Administrative support 161 Restoring factory default settings If you want to retain a list of the current menu settings for reference then print a menu settings page before restoring the factory default settings Warning Potential Damage Restoring factory defaults returns most printer
98. duces semi liquid and volatile components into the printer e Use grain short card stock when possible Printing confidential and other held jobs Storing print jobs in the printer You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel All print jobs that can be initiated by the user at the printer are called held jobs Note Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs Print job type Description Confidential Confidential lets you hold print jobs in the computer until you enter the PIN from the control panel Note The PIN is set from the computer It must be four digits using the numbers 0 9 Verify Verify lets you print one copy of a print job while the printer holds the remaining copies It allows you to examine if the first copy is satisfactory The print job is automatically deleted from the printer memory once all copies are printed Reserve Reserve allows the printer to store print jobs for printing at a later time The print jobs are held until deleted from the Help Jobs menu Repeat Repeat prints and stores print jobs in the printer memory for reprinting Printing 83 Printing confidential and other held jobs Note Confidential and Verify print jobs are automatically deleted from memory after printing Repeat and Reserve jobs are
99. e C792dhe Machine type 5062 Model s 210 230 235 Edition notice January 2011 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the use
100. e address field of your Web browser Note If you do not know the IP address of the printer then you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Settings gt Paper Menu gt Custom Types gt select the custom name you want to configure gt select a paper or specialty media type gt Submit Loading paper and specialty media 71 Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Weight The printer can automatically feed paper weights from 60 to 220 g m 16 to 58 Ib bond grain long Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 75 g m 20 Ib bond grain long paper For paper smaller than 182 x 257 mm 7 x 10 in we recommend 90 g m 24 Ib or heavier paper Note Duplex is supported only for 60 g m 120 g m 16 Ib 32 lb bond paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions even in the tr
101. e factory default setting 802 11n 802 11b g Description Choose Network list of available networks Lets you select an available network for the printer to use View Signal Quality Lets you view the quality of the wireless connection View Security Mode Lets you view the encryption method that a wireless network uses Note Wi Fi Protected Setup WPS is a simple and secure configuration that allows you to establish a wireless network and enable network security without requiring prior knowledge of Wi Fi technology It is no longer necessary to configure the network name SSID and WEP key or WPA passphrase for network devices AppleTalk menu This menu is available from the Network Ports menu Network Ports gt Standard Network or Network x gt Standard Network Setup or Network x Setup gt AppleTalk Menu item Description Activate Activates AppleTalk support Yes Note Yes is the factory default setting No View Name Shows the assigned AppleTalk name Note The name can be changed only from the Embedded Web Server View Address Shows the assigned AppleTalk address Note The address can be changed only from the Embedded Web Server Set Zone Provides a list of AppleTalk zones available on the network default Note When default is selected the printer uses the AppleTalk zone that the list of zones available on the network router identifies as the default zone for the networ
102. e following regulatory information pertaining to wireless products that contain transmitters for example but not limited to wireless network cards or proximity card readers Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainab
103. e fuser following the instruction sheet that came with the replacement part 2 Touch Continue to clear the message and continue printing 82 xx Waste toner bottle nearly full Order a replacement waste toner bottle immediately 1 Replace the waste toner bottle For instructions on installing the waste toner bottle from the printer control panel touch More Information 2 Touch Continue to clear the message and continue printing 82 xx Replace waste toner bottle 1 Replace the waste toner bottle For instructions on replacing the waste toner bottle from the printer control panel touch More Information 2 Touch Continue to clear the message and continue printing 82 xx Waste toner bottle missing Reinsert the waste toner bottle into the printer 83 xx Transfer module life warning 1 Replace the transfer module following the instruction sheet that came with the replacement part 2 Touch Continue to clear the message and continue printing 83 xx Transfer module missing Insert the transfer module into the printer 83 xx Replace transfer module Replace the transfer module following the instruction sheet that came with the replacement part 88 xx color cartridge nearly low Order a replacement for the specified print cartridge Troubleshooting 188 88 xx color cartridge low 1 Remove the specified cartridge Warning Potential Damage Be careful not to touch the photoconductor drum Doing so may affect the print
104. e minute of inactivity When the printer enters Sleep mode the printer control panel display is turned off Energy Paper Use all the settings associated with Energy mode and Paper mode Paper Enable the automatic duplex feature Turn off print log features Reducing printer noise To select a Quiet Mode setting using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser If you do not know the IP address of the printer you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Settings gt General Settings gt Quiet Mode gt select a setting gt Submit Minimizing your printer s environmental impact 57 Choose To Off Use factory default settings This setting supports the Note Selecting Photo from the driver may disable Quiet performance specifications of your printer Mode On Reduce printer noise e Print jobs will process at reduced speed e Fans run at reduced speed or are turned off e If your printer has faxing capability fax sounds are reduced or disabled including those made by the fax speaker and ringer The fax is placed in standby mode The alarm control and cartridge alarm sounds are turned off a a Adjusting Sleep Mode To save energy you can decrease the num
105. e options must have a surface able to support the dimensions of the options e Keep the printer in an upright position e Avoid severe jarring movements Shipping the printer When shipping the printer use the original packaging or call the place of purchase for a relocation kit Maintaining the printer 159 Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server For more advanced system support tasks see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator s Guide on the Lexmark Web site at http support lexmark com Using the Embedded Web Server If the printer is installed on a network then the Embedded Web Server is available for a range of functions including e Viewing a virtual display of the printer control panel e Checking the status of the printer supplies e Configuring printer settings e Configuring network settings e Viewing reports To access the Embedded Web Server for your printer 1 Type the printer IP address into the address field of your Web browser Notes f you do not know the IP address of the printer then print a network setup page and then locate the IP address in the TCP IP section e Ifyou are using a proxy server then temporarily disable it to load the Embedded Web Server correctly 2 Press Enter Checking the virtual display 1 O
106. e printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting PCL Emulation Settings Auto LF after CR Off On Specifies whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Tray Renumber Assign MP Feeder Off None 0 199 Assign Tray x Off None 0 199 Assign Manual Paper Off None 0 199 Assign Manual Env Off None 0 199 Configures the printer to work with printer software or programs that use different source assignments for trays drawers and feeders Notes e Off is the factory default setting None ignores the Select Paper Feed command This selection is displayed only when it is selected by the PCL 5e interpreter e 0 199 allows a custom setting to be assigned Understanding printer menus 140 Menu item Description Tray Renumber Displays the factory default setting assigned to each tray drawer or feeder View Factory Defaults MPF Default 8 T1 Default 1 T2 Default 4 T3 Default 5 T4 Default 20 T5 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Tray Renumber Returns all tray drawer and feeder assignments to the factory default settings Restore Defaults Yes No Understanding printer menus 141 HTML menu Font Name Albertus MT Antique Olive Apple Chancery
107. e state reacts to a short Sleep press of the Sleep button Hibernate Notes Do Nothing e Sleep is the factory default setting e Sleep or Hibernate sets the printer to operate at a lower power configuration e Ifthe printer is in Sleep Mode then the touch screen appears off and the Sleep button turns amber in color Touch anywhere on the touch screen or press a button on the printer control panel to exit Sleep Mode e Ifthe printer is in Hibernate mode then the touch screen is completely off and the Sleep button turns amber in color and is blinking Press and Hold Sleep Button Determines how the printer while in Idle state reacts to a long Do Nothing press of the Sleep button Sleep Notes Hibernate Sst Do Nothing is the factory default setting e Sleep or Hibernate sets the printer to operate at a lower power configuration e Ifthe printer is in Sleep Mode then the touch screen appears off and the Sleep button turns amber in color Press and hold the Sleep button for 3 seconds or longer to enter Hibernate mode Touch anywhere on the touch screen or press a button on the printer control panel to exit Sleep Mode Factory Defaults Returns the printer settings to the factory default settings Do Not Restore Notes Restore Now e Do Not Restore is the factory default setting Do Not Restore keeps the user defined settings Restore Now returns all printer settings to the factory default settings
108. e the SmartSwitch settings are set to On in the Network and USB menus Tray linking does not work These are possible solutions Try one or more of the following LOAD THE SAME SIZE AND TYPE OF PAPER Load the same size and type of paper in each tray to be linked e Move the paper guides to the correct positions for the paper size loaded in each tray Use THE SAME PAPER SIZE AND PAPER TYPE SETTINGS Print a menu settings page and compare the settings for each tray e If necessary adjust the settings from the Paper Size Type menu Note The standard 550 sheet tray and the multipurpose feeder do not automatically sense the paper size You must set the size from the Paper Size Type menu Large jobs do not collate These are possible solutions Try one or more of the following Make sure COLLATE IS SET TO ON From the Finishing menu or Print Properties set Collate to On Note Setting Collate to Off in the software overrides the setting in the Finishing menu REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Troubleshooting 192 MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk Unexpected page breaks INCREASE THE PRINT TIMEOUT VALUE 1 From the home screen navigate to gt Settings gt General Settings gt Timeouts gt Print Time
109. e www lexmark com multifunctionprinters A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Install the printer and any options you have purchased in the following order e Caster base e Optional spacer e Optional 550 sheet trays or 2 000 sheet high capacity feeder e Standard 550 sheet trays Printer For information on installing a caster base a 550 or 2 000 sheet optional tray spacer or any of the finishers see the setup documentation that came with the option Installing optional trays The printer supports the following optional input sources e 550 sheet tray e 2 000 sheet high capacity feeder A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer A CAUTI
110. ed or rejected You may reject or terminate this license at any time by destroying all copies of the Software Program together with all modifications documentation and merged portions in any form or as otherwise described herein Lexmark may terminate your license upon notice if you fail to comply with any of the terms of this License Agreement Upon such termination you agree to destroy all copies of the Software Program together with all modifications documentation and merged portions in any form TAXES You agree that you are responsible for payment of any taxes including without limitation any goods and services and personal property taxes resulting from this Agreement or your Use of the Software Program LIMITATION ON ACTIONS No action regardless of form arising out of this Agreement may be brought by either party more than two years after the cause of action has arisen except as provided under applicable law APPLICABLE LAW This Agreement is governed by the laws of the Commonwealth of Kentucky United States of America No choice of law rules in any jurisdiction shall apply The UN Convention on Contracts for the International Sale of Goods shall not apply UNITED STATES GOVERNMENT RESTRICTED RIGHTS The Software Program has been developed entirely at private expense Rights of the United States Government to use the Software Program is as set forth in this Agreement and as restricted in DFARS 252 227 7014 and in similar FAR provisi
111. ed to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non recycled paper However no blanket statement can be made that all recycled paper will feed well Lexmark consistently tests its printers with recycled paper 20 100 post consumer waste and a variety of test paper from around the world using chamber tests for different temperature and humidity conditions Lexmark has found no reason to discourage the use of today s recycled office papers but generally the following property guidelines apply to recycled paper e Low moisture content 4 5 e Suitable smoothness 100 200 Sheffield units or 140 350 Bendtsen units European Note Some much smoother papers such as premium 24 Ib laser papers 50 90 Sheffield units and much rougher papers such as premium cotton papers 200 300 Sheffield units have been engineered to work very well in laser printers despite surface texture Before using these types of paper consult your paper supplier e Suitable sheet to sheet coefficient of friction 0 4 0 6 e Sufficient bending resistance in the direction of feed Recycled paper paper of lower weight lt 60 g m 16 Ib bond and or lower caliper lt 3 8 mils 0 1 mm and paper that is cut grain short for portrait or short edge fed printers may have lower bending resistance than is required for reliable paper feeding Before using these types of paper for laser electrophotograph
112. eecescessessnsaseseesecesessesessasseusassaeeeees 152 ORGENINE SUPPLIES E E E AENA es seeusa duces hls ssowenlsdausngndowdsdettdodeedbialasaacduawsalodnedetageedeas 152 Replacing supplie Sienna a a a a a a aata Eo Saaai 154 MOVing the Printer ct nen a T E E E a T see a 158 Administrative SUpport sesessossossssesssosssesssossesesssosssecossosssessecsessesssesseee LOO Finding advanced networking and administrator infOrmation ccccccccceccceeceeeseceseeeeessesesesesnsnsneneaes 160 Using the Embedded Web Servel cccscssscsscccecececsssssssnsneaeaeeceececeeceseesessesesesssesaueeeaeeseseeeeeeeeesseseeesesens 160 Checking the virtual display cccsssssccccessssssceecceecescesssnssseeeceecessesessuseeeeeeescessessaseeseseceeeeeeeeseensaaaess 160 Checking the status Of the printarar inenen a a e n a e e 160 Setting Up e mail alertSisn ioin aieeaa ete aeei e a e a aer Taer E E OE a a aua eas i inaani 161 A A A E1 a E R T ET E E A EN EE E T AN 161 Restoring factory default Settings ccccccccccccsssssssssnsnsceeceeceeccsssnsnnaeeseeseceeseesesseseseeesausaeeseeeeeeeeeeseneesss 162 CIC AGING JOINS vcdssai cssccenssaaveneesceesamenesasnvanssuneasensevendevepeacesevensaveveasienvenverevients LOD AV OIGING La AAE AA E E E E A dece E AAE A A EE E EN tebuadauhee 163 Understanding jam numbers and locations ccccccccessssssnssneeceececeeceseessesesesnensausueaeeseceeeeeeeseeseseseegss 163 200 pape n aiaia EN pE VVER S
113. eed to view the held jobs list to print documents from the flash drive Warning Potential Damage Do not touch the USB cable any network adapter any connector the memory device or the printer in the areas shown while actively printing reading or writing from the memory device A loss of data can occur Printing 79 2 From the printer control panel touch the document you want to print 3 Touch the arrows to increase the number of copies to print and then touch Print Notes e Do not remove the flash drive from the USB port until the document has finished printing e If you leave the flash drive in the printer after leaving the initial USB menu screen then you can still print files from the flash drive as held jobs Supported flash drives and file types Flash drive File type e Lexar JumpDrive 2 0 Pro 256MB 512MB or 1GB sizes Documents SanDisk Cruzer Mini 256MB 512MB or 1GB sizes e pdf Notes e xps Images e Hi Speed USB flash drives must support the Full Speed standard Devices supporting only USB low speed e d capabilities are not supported USB flash drives must support the FAT File Allocation Tables system Devices formatted with NTFS gif New Technology File System or any other file system are not supported e JPEG jpg e bmp e pcx e TIFF e tif e png i i Printing 80 Printing specialty documents Tips on using letterhead e Use letterhead designed specifically for l
114. efault setting Rough Cotton Weight Specifies the relative weight of the cotton paper loaded Normal Note Normal is the factory default setting Heavy Light Custom x Weight Specifies the relative weight of the custom paper loaded Normal Notes Heavy Light e Normal is the factory default setting Settings appear only if the custom type is supported Understanding printer menus 96 Paper Loading menu Menu item Description Card Stock Loading Off Duplex Determines whether 2 sided printing occurs for all print jobs that specify Card Stock as the paper type Note Off is the factory default setting Recycled Loading Off Duplex Determines whether 2 sided printing occurs for all print jobs that specify Recycled as the paper type Note Off is the factory default setting Glossy Loading Off Duplex Determines whether 2 sided printing occurs for all print jobs that specify Glossy as the paper type Note Off is the factory default setting Heavy Glossy Loading Off Duplex Determines whether 2 sided printing occurs for all print jobs that specify Heavy Glossy as the paper type Note Off is the factory default setting Labels Loading Off Duplex Determines whether 2 sided printing occurs for all print jobs that specify Labels as the paper type Note Off is the factory default setting Vinyl Labels Loading Off Duplex Determines whether 2 sided printing occurs for all print
115. en Embedded Web Server 211 checking an unresponsive printer 174 contacting customer support 211 FAQ about color printing 208 troubleshooting display display is blank 190 display shows only diamonds 190 troubleshooting paper feed message remains after jam is cleared 197 troubleshooting print error reading flash drive 190 held jobs do not print 191 incorrect characters print 192 incorrect margins 200 jammed pages are not reprinted 197 job prints from wrong tray 192 job prints on wrong paper 192 jobs do not print 190 Large jobs do not collate 192 multiple language PDF files do not print 189 paper curl 201 paper frequently jams 196 print job takes longer than expected 191 tray linking does not work 192 unexpected page breaks 193 troubleshooting print quality black streaks on a page 205 blank pages 197 characters have jagged edges 198 clipped images 198 fine horizontal lines 198 gray background on prints 199 light colored line white line or incorrectly colored line appears on prints 200 poor transparency quality 207 print irregularities 201 print is too dark 202 print is too light 202 repeating print defects 203 shadow images appear on prints 199 skewed print 204 solid color or black pages appear on prints 204 streaked horizontal lines appear on prints 205 toner fog or background shading 206 toner rubs off 206 uneven print density 207 white streaks on a page 205 troubleshooting printer options 2 0
116. en a designated bin is full Standard Bin Note Standard Bin is the factory default setting Bin x Assign Type Bin Selects an exit bin for each supported paper type Plain Paper Bin Select from the following options for each type Card Stock Bin Disabled Transparency Bin Standard Bin Recycled Bin Bin x Glossy Bin Note Disabled is the factory default setting Heavy Glossy Bin Labels Bin Vinyl Labels Bin Bond Bin Envelope Bin Rough Envelope Bin Letterhead Bin Preprinted Bin Colored Bin Light Paper Bin Heavy Paper Bin Rough Cotton Bin Custom x Bin Understanding printer menus 100 Reports menu Reports menu Menu item Description Menu Settings Page Prints a report containing information about the paper loaded into trays installed memory total page count alarms timeouts printer control panel language TCP IP address status of supplies status of the network connection and other information Device Statistics Prints a report containing printer statistics such as supply information and details about printed pages Network Setup Page Prints a report containing information about the network printer settings such as the TCP IP address information Note This menu item appears only in network printers or in printers connected to print servers Network x Setup Page Prints a report containing information about the network printer settings such as the TCP IP address information Notes
117. enu The Paper Type setting must be set manually for all trays that do not contain plain paper From the home screen navigate to gt Paper Menu gt Paper Size Type gt select a tray gt select the paper size or type gt 4 The factory default Paper Type setting is Plain Paper Configuring Universal paper settings The Universal Paper Size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu Then specify all of the following Universal size settings for your paper e Units of Measure e Portrait Width e Portrait Height Notes e The largest supported Universal size is 216 x 1219 mm 8 5 x 48 in e The smallest supported Universal size is 76 x 127 mm 3 x5 in and loaded in the multipurpose feeder only From the home screen navigate to gt Paper Menu gt Universal Setup gt Units of Measure gt select unit of measure gt Portrait Width or Portrait Height gt select width or height gt 7 Loading paper and specialty media 61 Loading the standard or optional 550 sheet tray The printer has one standard 550 sheet tray Tray 1 and may have one or more optional 550 sheet trays All 550 sheet trays support the same paper sizes and types CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each paper drawer or tray separa
118. enu 143 Hibernate Mode using 58 hiding icons on the home screen 17 home screen applications 17 buttons understanding 13 hiding icons 17 showing icons 17 home screen applications using 17 home screen buttons understanding 13 HTML menu 142 Image menu 143 importing a configuration using the Enbedded Web Server 19 importing a configuration using the Embedded Web Server 19 Insert hole punch box 177 Insert staple cartridge 177 Install bin x 177 Install envelope feeder 177 Install Tray x 177 installing a memory card 26 installing an Internal Solutions Port 29 installing on a wireless network using Windows 46 installing options order of installation 39 installing printer on wireless network 46 installing printer hard disk 33 installing printer on a network wired networking 51 installing printer on a wireless network using Macintosh 48 installing printer software 44 adding options 45 installing the 2 000 sheet high capacity feeder 39 installing the 550 sheet tray 39 internal print server troubleshooting 196 Internal Solutions Port changing port settings 53 installing 29 troubleshooting 195 IPv6 menu 105 J jam locations 163 jam numbers meaning 163 jams avoiding 163 locating 163 jams clearing 200 paper jam 165 201 paper jam 165 202 203 paper jams 166 230 paper jam 167 231 239 paper jams 168 24x paper jam 168 Index 229 250 paper jam 169 400 403 paper jams 170 431 454 paper jams 171 455 staple ja
119. er back on e Cancel the print job Install envelope feeder Try one or more of the following Install the envelope feeder 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Install the envelope feeder 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on e Cancel the print job Install Tray x Try one or more of the following e Install the specified tray 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Install the specified tray Troubleshooting 177 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on e Cancel the print job Load src with custom type name Try one or more of the following e Load the specified paper in the tray or feeder e Touch Paper loaded continue to clear the message and continue printing If the printer finds a tray that has the correct paper type and size it feeds from that tray If the printer cannot find a tray with the correct paper type and size it prints from the default paper source Cancel the print job Load src with custom string Try one or more of the following Load the specified paper in the tray or feeder e Touch Paper loaded continue to clear the message and continue printing If the printer finds a tray that has the correct paper type and size it feeds from that tray If the printer cannot find a tray with the correct pape
120. er until you use it Paper jam message remains after jam is cleared CHECK THE PAPER PATH The paper path is not clear Clear jammed paper from the entire paper path and then touch Continue Jammed pages are not reprinted Turn ON Jam RECOVERY 1 From the home screen navigate to gt Settings gt General Settings gt Print Recovery 2 Touch the arrows next to Jam Recovery until On or Auto appears 3 Touch 7 Solving print quality problems If the solutions here do not correct the problem contact customer support You may have a printer part that requires adjustment or replacement Printer is printing blank pages Try one or more of the following MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE Remove the cartridge and make sure the packing material is properly removed Reinstall the cartridge Troubleshooting 197 MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88 xx color cartridge lowappears make sure that toner is distributed evenly among all four cartridges 1 Remove the cartridge Warning Potential Damage Be careful not to touch the photoconductor drum Doing so may affect the print quality of future print jobs 2 Firmly shake the cartridge side to side and front to back several times to redistribute the toner 3 Reinsert the cartridge Note If print quality does not improve then replace the cartridge of the color that is not printing If the problem c
121. ers select the paper source from the Print dialog and pop up menus MAKE SURE THERE IS NO WORN DEFECTIVE OR EMPTY PRINT CARTRIDGE Replace the worn defective or empty print cartridge Toner fog or background shading appears on a page Try one or more of the following MAKE SURE PRINT CARTRIDGES ARE INSTALLED CORRECTLY AND ARE NOT DEFECTIVE Reinstall or replace the print cartridge MAKE SURE THE TRANSFER BELT IS NOT WORN OR DEFECTIVE Replace the transfer belt For more information see the instruction sheet that came with the replacement part MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the fuser For more information see the instruction sheet that came with the replacement part MAKE SURE THERE IS NO TONER IN THE PAPER PATH Clean any visible toner from the paper path If the problem persists then contact customer support RECALIBRATE THE PRINTER Perform color adjust from the printer control panel Quality menu CHECK THE SOFTWARE PROGRAM OR APPLICATION The software program or application may have specified an off white background Toner rubs off Try one or more of the following Troubleshooting 206 CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder 1 From the printer control panel Paper menu check the Paper Type and Paper Weight settings Change the Paper Weight setting from Normal to Heavy 2 Before sending t
122. es information about loading paper and other speciality media Media Guide Provides a list of the paper sizes supported in trays drawers and feeders Print Defects Guide Provides help in determining the printer part causing a repetitive defect Menu Map Provides a list of the printer control panel menus and settings Information Guide Provides help in locating additional information Connection Guide Provides information about connecting the printer locally USB or to a network Moving Guide Provides instructions for safely moving the printer Supplies Guide Provides part numbers for ordering supplies Understanding printer menus 144 Securing the printer hard disk and other installed memory Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings information from embedded solutions and user data The types of memory along with the types of data stored by each are described below e Volatile memory Your device utilizes standard Random Access Memory RAM to temporarily buffer user data during simple print and copy jobs Non volatile memory Your device may utilize two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store the operating system device settings network information scanner and bookmark settings and embedded solutions Hard disk memory Some devices h
123. ess of the default printer language Off Notes On is the factory default setting e When Off is used the printer does not examine incoming data The printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job requires On it regardless of the default printer language Off Notes On is the factory default setting e When Off is used the printer does not examine incoming data The printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Sets the printer to perform the special processing required for bidirectional Auto communication following the conventions defined by the NPA protocol Off Notes Auto is the factory default setting Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Understanding printer menus 102 Menu item Network Buffer Auto 3KB to maximum size allowed Job Buffering Off On Auto Description Sets the size of the network input buffer Notes Auto is the factory default setting e The value can be changed in 1 KB increments e The maximum size allowed depends on the am
124. et for all trays from the Paper Type menu The Paper Type menu and the Paper Size menu are both available from the Paper Size Type menu Loading paper and specialty media 69 Unlinking trays Note Trays that do not have the same settings as any other tray are not linked Change one of the following tray settings Paper Type Paper Type names describe the paper characteristics If the name that best describes your paper is used by linked trays assign a different Paper Type name to the tray such as Custom Type x or define your own custom name e Paper Size Load a different paper size to automatically change the Paper Size setting for a tray Paper Size settings for the multipurpose feeder are not automatic they must be set manually from the Paper Size menu Warning Potential Damage Do not assign a Paper Type name that does not accurately describe the type of paper loaded in a tray The temperature of the fuser varies according to the specified Paper Type Prints may not be properly processed if an inaccurate Paper Type is selected Linking exit bins Link exit bins to create a single output source The printer automatically uses the next available bin as the output source The standard exit bin holds up to 550 sheets of 20 lb paper If you need additional output capacity you can purchase other optional exit bins Note Not all exit bins support every paper size and type 1 From the home screen navigate to gt Paper Menu
125. except Network Ports menu settings All downloads stored in RAM are deleted Downloads stored in flash memory or on a printer hard disk are not affected Flash Drive menu Description Copies Specifies a default number of copies for each print job 1 999 Note 1 is the factory default setting Understanding printer menus 126 Menu item Paper Source Tray x MP Feeder Manual Paper Manuel Envelope Description Sets a default paper source for all print jobs Note Tray 1 standard tray is the factory default setting Color Generates color outputs Color Note Color is the factory default setting Black Only Collate Stacks the pages of a print job in sequence when printing multiple copies On 1 2 1 2 1 2 Off 1 1 1 2 2 2 Note On is the factory default setting Sides Duplex Specifies whether prints are on one side or on both sides of the paper 1 sided Note 1 sided is the factory default setting 2 sided Staple Specifies whether prints are stapled Off Notes On e Off is the factory default setting e This menu appears only when a stapler is installed Hole Punch Specifies whether prints have punched holes Off Notes On Hole Punch Mode 2 holes 3 holes 4 holes e Off is the factory default setting This menu appears only when a puncher is installed Determines the type of punch finishing performed on a printed output Notes e 3holesis the US factory default setting 4 ho
126. ght e Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly against the paper or envelopes Push the tray in firmly after loading paper Paper recommendations e Use only recommended paper or specialty media e Do not load wrinkled creased damp bent or curled paper e Flex and straighten paper before loading it e Do not use paper that has been cut or trimmed by hand e Do not mix paper sizes weights or types in the same stack e Make sure all sizes and types are set correctly in the printer control panel menus e Store paper per manufacturer recommendations Understanding jam numbers and locations When a jam occurs a message indicating the jam location appears on the display To resolve any paper jam message you must clear all jammed paper from the paper path Clearing jams 163 Area Jam numbers What to do 1 200 239 Open side door and then remove the jammed paper 24x Open side door of the specified tray and then remove the jammed paper 250 Remove all paper from the multipurpose feeder and then remove the jammed paper 2 3 4 400 403 460 461 Open the Horizontal Transport Unit HTU door and then remove the jammed paper 5 431 458 Push the button to slide the finisher or mailbox to the right open the finisher or mailbox door and then remove the jammed paper 6 455 Open staple door remove the staple cartr
127. ght settings match the paper loaded in the tray or feeder 1 From the printer control panel Paper menu check the Paper Type and Paper Weight settings 2 Before sending the print job specify the correct paper type setting e For Windows users specify the paper type from Print Properties e For Macintosh users specify the paper type from the Print dialog AVOID TEXTURED PAPER WITH ROUGH FINISHES MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE Replace the worn or defective print cartridge Troubleshooting 201 MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE Replace the defective transfer belt For more information see the instruction sheet that came with the replacement part MAKE SURE THE FUSER IS NOT DEFECTIVE Replace the defective fuser For more information see the instruction sheet that came with the replacement part Print is too dark PSs ABC DEF Try one or more of the following LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity Store paper in its original wrapper until you use it AVOID TEXTURED PAPER WITH ROUGH FINISHES CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder From the printer control panel Paper menu check the Paper Type setting e For Windows users check this setting from Print Properties e For Macintosh users check this setting from the Print dialog MAKE SURE THERE IS NO DEFECTIVE PR
128. h Cancel job to cancel the print job Change paper source to custom type name load orientation Try one or more of the following e Touch Use current paper source to ignore the message and print from the selected tray e Load the correct paper size and type in the tray verify the paper size and type settings are specified in the printer control panel Paper menu and then touch Paper changed continue e Touch Cancel job to cancel the print job Troubleshooting 174 Change paper source to custom string Try one or more of the following e Touch Use current paper source to ignore the message and print from the selected tray Load the correct paper size and type in the tray verify the paper size and type settings are specified in the printer control panel Paper menu and then touch Paper changed continue e Touch Cancel job to cancel the print job Change paper source to custom string load orientation Try one or more of the following e Touch Use current paper source to ignore the message and print from the selected tray Load the correct paper size and type in the tray verify the paper size and type settings are specified in the printer control panel Paper menu and then touch Paper changed continue e Touch Cancel job to cancel the print job Change paper source to paper size paper type Try one or more of the following e Touch Use current paper source to ignore the message and print fr
129. hands to remove the waste toner bottle 4 Place the waste toner bottle in the recycling bag Maintaining the printer 157 5 Place the bag into the shipping box you removed the replacement part from 7 Insert the new waste toner bottle into the printer 8 Close tray 1 and then close the front door Moving the printer Before moving the printer A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Maintaining the printer 158 Turn the printer off using the power switch and then unplug the power cord from the wall outlet Disconnect all cords and cables from the printer before moving it e Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time Note Use the handholds located on both sides of the printer to lift it off the optional drawer Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and options can be safely moved to another location by following these precautions Any cart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to move th
130. he additional trays 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on 59 Incompatible output bin x Try one or more of the following Remove the specified output bin e Touch Continue to clear the message and continue printing without using the specified output bin 61 Remove defective disk Try one or more of the following e Touch Continue to clear the message and continue printing Install a different printer hard disk before performing any operations that require a printer hard disk 62 Disk full Try one or more of the following e Touch Continue to clear the message and continue processing e Delete fonts macros and other data stored on the printer hard disk e Install a printer hard disk with larger capacity 80 xx Fuser near life warning 1 Order a replacement fuser immediately 2 When print quality is reduced install the new fuser following the instruction sheet that came with the replacement part 3 Touch Continue to clear the message and continue printing 80 xx Fuser life warning e Order a replacement fuser immediately When print quality is reduced install the new fuser following the instruction sheet that came with the replacement part e Touch Continue to clear the message and continue printing Troubleshooting 187 80 xx Replace fuser Replace the fuser using the instruction sheet that came with the replacement part 80 xx Fuser missing 1 Replace th
131. he color conversion tables applied to each object when Color Correction is set to Auto generate preferred colors for the majority of documents To manually apply a different color conversion table 1 From the Quality menu select Color Correction and then select Manual 2 From the Quality menu select Manual Color and then select the appropriate color conversion table for the affected object type Manual Color menu Object type Color conversion tables RGB Image e Vivid Produces brighter more saturated colors and may be applied RGB Text to all incoming color formats RGB Graphics SRGB Display Produces an output that approximates the colors displayed on a computer monitor Black toner usage is optimized for printing photographs Display True Black Produces an output that approximates the colors displayed on a computer monitor Uses only black toner to create all levels of neutral gray sRGB Vivid Provides an increased color saturation for the sRGB Display color correction Black usage is optimized for printing business graphics e Off No color correction is implemented CMYK Image e US CMYK Applies color correction to approximate the SWOP CMYK Text Specifications for Web Offset Publishing color output CMYK Graphics Euro CMYK Applies color correction to approximated EuroScale color output e Vivid CMYK Increases the color saturation of the US CMYK color correction setting e Off N
132. he print job specify the correct paper type setting e For Windows users specify the paper type from Print Properties e For Macintosh users specify the paper type from the Print dialog CHECK THE PAPER TEXTURE SETTING From the printer control panel Paper menu make sure the Paper Texture setting matches the paper loaded in the tray or feeder If necessary change the Paper Texture setting from Normal to Rough MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the worn or defective fuser For more information see the instruction sheet that came with the replacement part Transparency print quality is poor Try one or more of the following CHECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications CHECK THE PAPER TYPE SETTING Make sure the paper type setting is set to Transparency 1 From the printer control panel Paper menu check the Paper Type setting 2 Before sending the job to print specify the correct type setting e For Windows users specify the type from Print Properties e For Macintosh users specify the type from the Print dialog Uneven print density BS ABCD ABCD ABCD Troubleshooting 207 MAKE SURE THERE IS NO DEFECTIVE OR WORN PRINT CARTRIDGE Replace the worn or defective print cartridge Solving color quality problems This section helps answer some basic color related questions and describes how some of the features provided in the Quality Menu can be used to s
133. he printer and then select Properties 4 Click the Configuration tab 5 Click Update Now Ask Printer or manually add any installed hardware options under Configuration Options 6 Click Apply For Macintosh users In Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences gt Print amp Fax gt select your printer gt Options amp Supplies gt Driver 2 Add any installed hardware options and then click OK In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Go gt Applications gt Utilities 2 Double click Printer Setup Utility or Print Center 3 Select your printer 4 From the Printers menu choose Show Info 5 Add any installed hardware options and then click Apply Changes Setting up wireless printing Note A Service Set Identifier SSID is a name assigned to a wireless network Wireless Encryption Protocol WEP and Wi Fi Protected Access WPA are types of security used on a network Information you will need to set up the printer on a wireless network Note Do not connect the installation or network cables until prompted to do so by the setup software Additional printer setup 45 e sSID The SSID is also referred to as the network name e Wireless Mode or Network Mode The mode will be either infrastructure or ad hoc e Channel for ad hoc networks The channel defaults to auto for infrastructure networks Some ad hoc networks will also require the au
134. he value is to 1 the narrower the color sample range will appear 6 Click Print Troubleshooting 210 Embedded Web Server does not open Try one or more of the following CHECK THE NETWORK CONNECTION Make sure the printer and computer are turned on and connected to the same network CHECK THE ADDRESS ENTERED IN THE WEB BROWSER Depending on the network settings you may need to type https insteadof ht tp before the printer IP address to access the Embedded Web Server For more information contact your system support person e Make sure printer IP address is correct TEMPORARILY DISABLE WEB PROXY SERVERS Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server For more information contact your system support person Contacting customer support When you call customer support describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number For more information see the label on the inside top front cover of the printer The serial number is also listed on the menu settings page In the U S or Canada call 1 800 539 6275 For other countries or regions visit the Lexmark Web site at http support lexmark com Troubleshooting 211 Notices Product information Product name Lexmark C792e C792de C792dt
135. height 3 48 inches Notes 76 1219 mm e Ifthe height exceeds the maximum then the printer uses the maximum height allowed e 14 inches is the US factory default setting 356 mm is the international factory default setting The height can be increased in 0 01 inch or in 1 mm increments Feed Direction Specifies the feed direction Short Edge Notes Long Edge Short Edge is the factory default setting Long Edge appears only if the longest edge is shorter than the maximum width supported in the tray Understanding printer menus 99 Bin Setup menu Menu item Description Output Bin Specifies the default exit bin Standard Bin Note Standard Bin is the factory default setting Bin x Configure Bins Specifies configuration options for exit bins Mailbox Notes Link Mail Overflow e Mailbox is the factory default setting This setting z treats each bin as a separate mailbox Link Optional e Link configures all available bins as one large exit bin Type Assignment e Mail Overflow assigns an overflow bin when the mailbox bins become full e Link Optional links together all available exit bins except the standard bin and only appears when at least two optional bins are installed e Type Assignment assigns each paper type to an exit bin or linked bin set Bins assigned the same name are automatically linked unless Link Optional is selected Overflow Bin Specifies an alternate exit bin wh
136. her side door 176 Close finisher top cover 176 Close front door 176 Close left side door 175 Close paper transport cover 175 confidential print jobs 83 printing from a Macintosh computer 84 printing from Windows 84 Confidential Print menu 115 configuration information wireless network 45 Configure MP menu 93 configuring port settings 53 conservation settings brightness adjusting 59 Eco Mode 57 Hibernate Mode 58 Quiet Mode 57 Sleep Mode 58 conserving supplies 56 contacting customer support 211 corrupted printer hard disk 176 Custom Bin Names menu 99 custom name configuring 71 Custom Names menu 99 custom paper type assigning 71 custom paper type name creating 70 Custom Type x changing name 70 changing paper type 71 Custom Types menu 98 D Default Source menu 89 directory list printing 85 disk wiping 147 Disk Wiping menu 116 display troubleshooting display is blank 190 display shows only diamonds 190 display printer control panel 11 adjusting brightness 59 disposing of printer hard disk 145 documents printing from Macintosh 78 from Windows 78 E Eco Mode setting 57 Eco Settings 18 Embedded Web Server accessing 17 160 administrator settings 160 checking printer status 160 checking supplies 152 functions 160 networking settings 160 problem accessing 211 setting up e mail alerts 161 using 160 Index 228 Embedded Web Server Administrator s Guide where to find 160 emission notices
137. ial left by scan print copy and fax jobs by securely overwriting files that have been marked for deletion Using the Embedded Web Server 1 From the Embedded Web Server click Settings gt Security gt Disk Wiping Note Printers without a hard disk will not display Disk Wiping in the Security menu 2 For Wiping Mode select one of the following e Auto Use this to automatically wipe data following each use can increase the time between jobs e Manual Use this to set up a schedule for disk wiping 3 Click Submit 4 From the Security menu click Disk Wiping 5 Ifyou have enabled Manual mode and wish to set up a schedule for disk wiping click Scheduled Disk Wiping Notes e Scheduled Disk Wiping will not be displayed until after Manual mode has been selected and submitted e If you do not wish to schedule disk wiping you can skip steps 5 and 6 6 Use the Time and Day s options to designate when disk wiping should occur and then click Add Repeat as needed to schedule additional times for disk wiping When finished use the browser Back button to return to the Disk Wiping setup screen Note Disk wiping can take from several minutes to more than an hour during which time the printer will be unavailable for other user tasks 7 From the Disk Wiping settings screen select one of the following for each method of disk wiping Automatic Manual and Scheduled Single Pass This lets you overwrite the printer hard disk in a sing
138. ic printing consult your paper supplier Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer for example if the paper curls excessively under normal printing conditions Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality e For best results store paper where the temperature is 21 C 70 F and the relative humidity is 40 Most label manufacturers recommend printing in a temperature range of 18 to 24 C 65 to 75 F with relative humidity between 40 and 60 Store paper in cartons when possible on a pallet or shelf rather than on the floor Store individual packages on a flat surface e Do not store anything on top of individual paper packages Paper and specialty media guide 74 Supported paper sizes types and weights The following tables provide information on standard and optional paper input sources and the types of paper they support Note To use a paper size that is unlisted configure a Universal Paper Size For more information see the Card Stock amp Label Guide available on the Lexmark Web site at http support lexmark com Supported paper sizes Measurements apply to simplex one sided printing only For duplex two sided printing the minimum size is 139 7 x 210 mm 5 50 x 8 27 in Dimensions Standard Optional Optional Multipurpose Duplexer
139. idge and then remove the jammed staple Clearing jams 164 200 paper jam 1 Open the side door of the printer A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Firmly grasp the jammed paper and then gently pull it out Note Make sure all paper fragments are removed 3 Close the side door of the printer 4 From the printer control panel touch Continue jam cleared 201 paper jam 1 Open the side door of the printer A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Determine where the jam is located and then remove it a If paper is inside the fuser unit then open the fuser access door b Firmly grasp the jammed paper on each side and then gently pull it out Warning Potential Damage Do not touch the center of the fuser unit Doing so will damage the fuser Note Make sure all paper fragments are removed 3 Close the side door of the printer 4 From the printer control panel touch Continue jam cleared Clearing jams 165 202 203 paper jams If paper is visible in the standard exit bin then firmly grasp the paper on each side and then gently pull it out Inn Note Make sure all paper fragments are removed ai Paper jam in the fuser 1 Open the side door of the
140. ing 73 storing 74 unacceptable 73 Universal Paper Size 99 Universal size setting 61 using recycled 56 Paper changes needed 179 paper feed troubleshooting message remains after jam is cleared 197 paper jams avoiding 163 paper jams clearing 200 paper jam 165 201 paper jam 165 202 203 paper jams 166 230 paper jam 167 231 239 paper jams 168 24x paper jam 168 250 paper jam 169 400 403 paper jams 170 431 454 paper jams 171 456 458 paper jams 171 460 461 paper jams 170 Paper Loading menu 97 paper size setting 61 Paper Size Type menu 90 paper sizes supported by printer 75 Paper Texture menu 93 paper type setting 61 paper types duplex support 77 supported by printer 77 where to load 77 Paper Weight menu 95 Parallel x menu 109 PCL Emul menu 139 PDF menu 138 port settings configuring 53 PostScript menu 138 print cartridge replacing 154 print cartridges ordering 152 print irregularities 201 print job canceling from computer 85 print quality cleaning the printhead lenses 150 print quality troubleshooting black streaks on a page 205 blank pages 197 characters have jagged edges 198 clipped images 198 fine horizontal lines 198 gray background on prints 199 light colored line white line or incorrectly colored line appears on prints 200 poor transparency quality 207 print irregularities 201 print is too dark 202 print is too light 202 repeating print defects 203 shadow images appear on prints 199 skewed print 204 so
141. ion A list of basic printer functions appears 2 Select the check boxes to specify which icons appear on the printer home screen Cleared check box items are hidden 3 Click Submit Activating the home screen applications For detailed information about configuring and using home screen applications visit the Lexmark Web site at http support lexmark com Background and Idle Screen Icon Description The application lets you customize the background and idle screen of your printer home screen Customizing the home screen 17 To change the background of the printer home screen using the printer control panel do the following 1 From the home screen navigate to Change Background gt select background to use 2 Touch 7 Forms and Favorites Icon Description The application helps you simplify and streamline work processes by letting you quickly find and print frequently used online forms directly from the home screen For example you can print the latest version of a form exactly when you need it This eliminates inventories of printed forms that can easily become outdated Note The printer must have permission to access the network folder FTP site or Web site where the bookmark is stored From the computer where the bookmark is stored use sharing security and firewall settings to allow the printer at least a read access For help see the documentation that came with your operating system
142. ional Inc t mto vyhlasuje e tento produkt sp a z kladn po iadavky a v etky pr slu n ustanovenia smernice 1999 5 ES Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt star i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG Nes i Statement of Limited Warranty Lexmark C792e C792de C792dte C792dhe Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product ls manufactured from new parts or new and serviceable used parts which perform like new parts ls during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only
143. ironmentally progressive approaches to recycling For more information see e The Notices chapter e The Environmental Sustainability section of the Lexmark Web site at www lexmark com environment e The Lexmark recycling program at www lexmark com recycle Minimizing your printer s environmental impact 59 Recycling Lexmark products To return Lexmark products for recycling 1 Visit our Web site at www lexmark com recycle 2 Find the product type you want to recycle and then select your country or region from the list 3 Follow the instructions on the computer screen Note Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center Contact your local recycling center to determine the items they accept Recycling Lexmark packaging Lexmark continually strives to minimize packaging Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 100 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packaging is recyclable where foam recycling facilities exist Facilities may not exist in your area When you return a cartridge to Lexmark you can reuse the box that the car
144. it No Yes Menu item Description Scales page content to fit the selected paper size Note No is the factory default setting Annotations Do Not Print Print Prints annotations in a PDF Note Do Not Print is the factory default setting X PostScript menu Print PS Error Menu item Description Prints a page containing the PostScript error Off Note Off is the factory default setting On Lock PS Startup Mode Enables users to disable the SysStart file Off Note Off is the factory default setting On Font Priority Establishes the font search order Resident Notes Flash Disk Resident is the factory default setting e This menu item is available only if a formatted flash memory option card or printer hard disk is installed and operating properly e Make sure the flash memory option or printer hard disk is not read write write or password protected e Job Buffer Size must not be set to 100 Image Smoothing Off On Enhances the contrast and sharpness of low resolution images and smooths their color transitions Notes e Off is the factory default setting Image Smoothing has no effect on images that are 300 dpi or higher in resolution Se EEA A Understanding printer menus 138 PCL Emul menu Font Source Menu item Description Specifies the set of fonts used by the Font Name menu item Resident Notes Disk Download e Resident is the fac
145. jobs already buffered on the disk are printed before normal processing is resumed e The serial buffer size setting can be changed in 1 KB increments e The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off e To increase the maximum size range for the Serial Buffer disable or reduce the size of the parallel serial and network buffers e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Job Buffering Off On Auto Protocol DTR DTR DSR XON XOFF XON XOFF DTR XONXOFF DTRDSR Temporarily stores print jobs on the printer hard disk before printing Notes e Off is the factory default setting The printer does not buffer print jobs on the printer hard disk e On buffers print jobs on the printer hard disk Auto buffers print jobs only if the printer is busy processing data from another input port e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Selects the hardware and software handshaking settings for the serial port Notes DTR is the factory default setting DTR DSR is a hardware handshaking setting e XON XOFF is a software handshaking setting XON XOFF DTR and XON XOFF DTR DSR are combined hardware and software hand
146. jobs that specify Vinyl Labels as the paper type Note Off is the factory default setting Bond Loading Off Duplex Determines whether 2 sided printing occurs for all print jobs that specify Bond as the paper type Note Off is the factory default setting Letterhead Loading Off Duplex Determines whether 2 sided printing occurs for all print jobs that specify Letterhead as the paper type Note Off is the factory default setting Preprinted Loading Off Duplex Determines whether 2 sided printing occurs for all print jobs that specify Preprinted as the paper type Note Off is the factory default setting Colored Loading Off Duplex Determines whether 2 sided printing occurs for all print jobs that specify Colored as the paper type Note Off is the factory default setting Light Loading Determines whether 2 sided printing occurs for all print jobs that Properties Off specify Light as the paper type Duplex Note Off is the factory default setting Notes Duplex sets the printer default to 2 sided printing for every print job unless 1 sided printing is selected from Print mee If Duplex is selected then all print jobs are sent through the duplex unit including 1 sided print jobs Understanding printer menus 97 Menu item Description Heavy Loading Off Duplex Determines whether 2 sided printing occurs for all print jobs that specify Heavy as the paper type Note
147. k If no default zone exists then the zone marked with an is the default setting J Standard USB menu PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received On through a USB port requires it regardless of the default printer language Off Notes Menu item Description On is the factory default setting When set to Off the printer does not examine incoming data The printer uses PostScript emulation if the PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PS SmartSwitch is set to Off Understanding printer menus 107 Menu item Description 3KB to maximum size allowed Disabled PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job received On through a USB port requires it regardless of the default printer language Off Notes e Onis the factory default setting e When set to Off the printer does not examine incoming data The printer uses PCL emulation if the PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PCL SmartSwitch is set to Off NPA Mode Sets the printer to perform the special processing required for bidirectional Auto communication following the conventions defined by the NPA protocol On Notes Off e Auto is the factory default setting Auto sets the printer to examine data determine the format and then process i
148. l not to damage the connectors 5 Reattach the system board cover Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port ISP Note This task requires a flathead screwdriver CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors 1 Access the system board For more information see Accessing the system board on page 23 2 Unpack the ISP and plastic tee Note Avoid touching the components on the card 3 Locate the appropriate connector on the system board 4 Remove the printer hard disk For more information see Removing a printer hard disk on page 38 Additional printer setup 29 5 Remove the metal cover from the ISP opening 6 Align the posts of the plastic tee to the holes on the system board and press down until the tee clicks into place Be sure each post of the tee has latched completely and the tee is seated firmly on the system
149. layed Yes Notes No e Yes is the factory default setting The Bookmarks icon appears inside Held Jobs If Show Bookmarks is set to No then the Held Jobs icon is only displayed on the home screen if one or more held jobs exist on the printer Web Page Refresh Rate Specifies the number of seconds between Embedded Web Server 30 300 refreshes Note 120 seconds is the factory default setting Contact Name Specifies a contact name for the printer Location Specifies the location of the printer Note The location will be stored on the Embedded Web Server Understanding printer menus 123 Menu item Description Alarms Sets an alarm to sound when the printer requires user Alarm Control intervention Cartridge Alarm Available options for each alarm type are Staple Alarm Off Hole Punch Alarm Single Continuous Notes e Single is the factory default setting for Alarm Control and Cartridge Alarm Single sounds three quick beeps e Off is the factory default setting for Staple Alarm and Hole Punch Alarm Off means no alarm will sound e Continuous repeats three beeps every 10 seconds Timeouts Specifies the number of minutes of inactivity before the system Standby Mode enters a lower power state Disabled Note 15 minutes is the factory default setting 1 240 Timeouts Specifies the number of minutes of inactivity before some Sleep Mode systems begin entering a minimum power state Disa bled Notes 1 240 30 minutes is
150. le from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme a la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes Notices 218 1 cet appareil ne doit pas provoquer d interf rences et 2 il doit accepter toute interf rence recue y compris celles risquant d alt rer son fonctionnement Cet appareil a t con u pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En application des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pour emp cher toute interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis a l int rieur et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son antenne d mission est install a l ext rieur il doit faire l objet d une licence L installateur de cet quipement radio doit veiller a ce que l antenne soit implant e et dirig e de mani re a n mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada w
151. le pass with a repeating bit pattern e Multi pass This lets you overwrite the printer hard disk with random bit patterns several times followed by a verification pass A secure overwrite is compliant with the DoD 5220 22 M standard for securely erasing data from a hard disk Highly confidential information should be wiped using this method 8 Click Submit Using the printer control panel 1 Turn the printer off 2 Hold down and FS while turning the printer on It takes approximately a minute to boot into the Configuration menu Once the printer is fully powered up the touch screen should display a list of functions instead of standard home screen icons such as Copy or Fax 3 Release the buttons when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears Securing the printer hard disk and other installed memory 147 4 Touch Wipe Disk and then touch one of the following Wipe disk fast This lets you overwrite the disk with all zeroes in a single pass e Wipe disk secure This lets you overwrite the disk with random bit patterns several times followed by a verification pass A secure overwrite is compliant with the DoD 5220 22 M standard for securely erasing data from a hard disk Highly confidential information should be wiped using this method 5 Touch Yes to proceed with disk wiping A status bar will indicate the progress of the disk wiping task N
152. lect print job gt specify number of copies gt Print Printing information pages Printing a font sample list 1 From the home screen navigate to gt Reports gt Print Fonts 2 Touch PCL Fonts or PostScript Fonts Printing 84 Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk From the home screen navigate to gt Reports gt Print Directory Canceling a print job There are several methods for canceling a print job The following sections explain how to cancel a print job from the printer control panel or from a computer depending on the operating system Canceling a print job from the printer control panel 1 Touch Cancel Jobs on the touch screen or press E on the keypad 2 Touch the job you want to cancel and then touch Delete Selected Jobs Canceling a print job from the computer For Windows users 1 Open the printers folder a Click or click Start and then click Run b Inthe Start Search or Run box type control printers c Press Enter or click OK 2 Double click the printer icon 3 Select the print job you want to cancel 4 From the keyboard press Delete For Macintosh users In Mac OS X version 10 5 or later 1 From the Apple menu choose System Preferences gt Print amp Fax gt Open Print Queue 2 From the printer window select the print job you want to cancel 3 From the icon bar at the top of the window click
153. les is the international factory default setting This menu appears only when a puncher is installed Duplex Binding Long Edge Short Edge Defines the way duplex pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Notes e Long Edge is the factory default setting Long edge assumes binding along the long edge of the page left edge for portrait and top edge for landscape Short edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Paper Saver Orientation Auto Landscape Portrait Specifies the orientation of a multiple page document Note Auto is the factory default setting The printer chooses between portrait and landscape Understanding printer menus 127 Menu item Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Description Specifies that multiple page images be printed on one side of a paper Notes e Off is the factory default setting The number selected is the number of page images that will print per side Paper Saver Border None Solid Prints a border on each page image when using Paper Saver Border Note None is the factory default setting Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Separator Sheets Off Between Copies Between Jobs Between Pages Specifies the positioning of multiple
154. lid color or black pages appear on prints 204 streaked horizontal lines appear on prints 205 toner fog or background shading 206 toner rubs off 206 uneven print density 207 white streaks on a page 205 print troubleshooting error reading flash drive 190 held jobs do not print 191 incorrect characters print 192 incorrect margins 200 jammed pages are not reprinted 197 job prints from wrong tray 192 job prints on wrong paper 192 jobs do not print 190 Large jobs do not collate 192 multiple language PDF files do not print 189 paper curl 201 paper frequently jams 196 print job takes longer than expected 191 tray linking does not work 192 unexpected page breaks 193 printer configured models 10 finishing features 40 minimum clearances 9 moving 9 158 159 selecting a location 9 shipping 159 printer configurations 10 printer control panel adjusting brightness 59 factory defaults restoring 162 understanding 11 printer hard disk disposing of 145 encrypting 148 installing 33 removing 38 troubleshooting 195 printer hard disk encryption 148 printer information where to find 8 printer messages 1565 Emulation error load emulation option 189 31 xx Missing or Defective color cartridge 182 32 xx color cartridge part number unsupported by device 182 34 Incorrect paper size open src 182 35 Insufficient memory to support Resource Save feature 182 36 Printer service required 182 37 Insufficient memory for Flash Memory Defragmen
155. lig laserstr ling n r tonerkassetterne fjernes og afl sning oph ves Undg at komme i kontakt med str len Pas op Onzichtbare laserstraling als cartridges worden verwijderd en vergrendeling open is Voorkom blootstelling aan de stralen Danger Radiations invisibles lors du retrait des cartouches et du d verouillage des loquets Eviter toute exposition au rayon laser Vaara N kym t nt lasers teily on varottava kun v rikasetit on poistettu ja lukitus on auki V lt s teelle altistumista Gefahr Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre Laserstrahl meiden Kivduvog A partn aktivoBoAia A iep tav apaipo vTa o1 Kag te Kai EGoUdeTEpWVETA n ev aop iea Anog yeTe TNV EKBEGN OTN S opN TWV AKT VWV Figyelem A kazett k kiv telekor l thatatlan l zersug rz s l phet fel ha a biztons gi kapcsol nem m k dik Ker lj k el a l zersugarat Pericolo Emissione di radiazioni laser durante la rimozione delle cartucce e del blocco Evitare l esposizione ai raggi Fare Usynlig laserstr ling n r kassetter tas ut og sperren er satt ut av spill Unng eksponering Niebezpieczenstwo niewidoczne promieniowanie laserowe po wyj ciu kasety i wy czeniu blokady Unika ekspozycji na wi zk Onacno Mpun cHaTbix kaptpnaxax n Hapywennn onkcaynn HeBnguMoe rnasy NasepHoe usnyyeHve Via6era te BosqevicTana nysa Pozor Nebezpe enstvo nevidite n ho laserov ho
156. lightly increase or decrease the amount of toner used for the chosen color For example if a printed page has a red tint then decreasing both magenta and yellow could potentially improve the color balance Troubleshooting 208 My color transparencies seem dark when they are projected Is there anything can do to improve the color This problem most commonly occurs when projecting transparencies with reflective overhead projectors To obtain the highest projected color quality transmissive overhead projectors are recommended If a reflective projector must be used then adjusting the Toner Darkness setting to 1 2 or 3 will lighten the transparency Make sure to print on the recommended type of color transparencies What is manual color correction When manual color correction is enabled the printer employs user selected color conversion tables to process objects However Color Correction must be set to Manual or no user defined color conversion will be implemented Manual color correction settings are specific to the type of object being printed text graphics or images and how the color of the object is specified in the software program RGB or CMYK combinations Notes e Manual color correction is not useful if the software program does not specify colors with RGB or CMYK combinations It is also not effective in situations in which the software program or the computer operating system controls the adjustment of colors T
157. lowing Troubleshooting 203 REPLACE THE PRINT CARTRIDGE Replace the print cartridge of the color with the repeating defect if the print defects occur in the following instances e in every 37 7 mm 1 48 in of the page e in every 41 6 mm 1 64 in of the page e in every 42 7 mm 1 68 in of the page e in every 94 3 mm 3 71 in of the page REPLACE THE FUSER Replace the fuser if print defects occur in the following instances e in every 95 0 mm 3 74 in of the page e in every 146 7 mm 5 78 in of the page Skewed print These are possible solutions Try one or more of the following CHECK THE PAPER GUIDES Move the length and width guides in the tray to the correct positions for the paper size loaded e Make sure the guides are not too far from the paper stack e Make sure the guides are not pressing too lightly against the paper stack CHECK THE PAPER Make sure you are using paper that meets the printer specifications Solid color or black pages appear on prints MAKE SURE THE PRINT CARTRIDGES ARE INSTALLED CORRECTLY ARE NOT DEFECTIVE AND NOT LOW ON TONER Remove the print cartridges Warning Potential Damage Be careful not to touch the photoconductor drum Doing so may affect the print quality of future print jobs Reinsert the print cartridges Note If the quality does not improve replace the print cartridges ifthe problem continues the printer may need to be serviced For more infor
158. ly print job data on the printer hard disk that are not currently in use by the file system All permanent data on the printer hard disk are preserved such as downloaded fonts macros and held jobs Note This menu appears only if a formatted non defective printer hard disk is installed Menu item Description Wiping Mode Disk Wiping erases only print job data that is not currently in use by the file system Auto from the printer hard disk All permanent data on the printer hard disk is preserved Manual such as downloaded fonts macros and held jobs Off Notes e Auto is the factory default setting Due to the large amount of resources required for Automatic Wiping activating this option may decrease printer performance especially if the printer requires hard disk space faster than it can be wiped and returned to service Manual Wiping Manual Wiping overwrites all disk space that has been used to hold data from a print Do not start now job that has been processed printed This type of wipe does not erase any Start now information related to an unprocessed print job Notes e Do not start now is the factory default setting e Ifthe Disk Wiping access control is activated then a user must successfully authenticate and have the required authorization in order to initiate the disk wipe Understanding printer menus 116 Automatic Method Single pass Multiple pass Menu item Description Autom
159. m 171 456 458 paper jams 171 460 461 paper jams 170 Job Accounting menu 130 L labels paper tips 82 letterhead loading 2000 sheet high capacity feeder 65 loading multipurpose feeder 81 loading trays 81 letterhead printing 81 light colored line white line or incorrectly colored line appears on prints 200 linking exit bins 70 linking exit bins 70 linking trays 69 Load Manual Feeder with custom string 179 Load Manual Feeder with custom type name 179 Load Manual Feeder with paper type paper size 179 Load staples 179 loading 2000 sheet high capacity feeder 65 550 sheet tray standard or optional 62 letterhead in 2000 sheet high capacity feeder 65 letterhead in multipurpose feeder 81 multipurpose feeder 67 loading card stock in multipurpose feeder 67 loading envelopes in multipurpose feeder 67 loading the multipurpose feeder 67 loading the standard tray 62 loading transparencies in multipurpose feeder 67 lock security 22 M memory types installed on printer 145 memory card installing 26 troubleshooting 196 menu settings page printing 43 menus Active NIC 102 AppleTalk 107 Bin Setup 100 Confidential Print 115 Configure MP 93 Custom Bin Names 99 Custom Names 99 Custom Types 98 Default Source 89 diagram of 87 Disk Wiping 116 Finishing 132 Flash Drive 126 General Settings 119 Help 143 HTML 142 Image 143 IPv6 105 Job Accounting 130 Miscellaneous Security Settings 115 Network x 102 Network C
160. m the printer control panel touch Continue jam cleared Clearing jams 167 231 239 paper jams 1 Open the side door of the printer A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Slide the latch to open the duplex cover 3 Grasp the jammed paper and then gently pull it out Note Make sure all paper fragments are removed 4 Close the duplex cover 5 Close the side door of the printer 6 From the printer control panel touch Continue jam cleared 24x paper jam Paper jam in Tray 1 1 Open the side door 2 Grasp the jammed paper on each side and then gently pull it out 3 Close the side door 4 From the printer control panel touch Continue jam cleared Clearing jams 168 Paper jam in the optional trays 1 Open the side door of the specified optional tray 2 Grasp the jammed paper on each side and then gently pull it out 3 Close the side door 4 From the printer control panel touch Continue jam cleared 250 paper jam 1 Push the paper pick tab and then remove all paper from the multipurpose feeder Warning Potential Damage Pulling the paper out without pushing the paper pick tab first may cause the paper pick tab to break Clearing jams 169 2 Grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3
161. mation contact customer support Troubleshooting 204 Black or white streaks appear on transparencies or paper hs A n BC DHF DEF Try one or more of the following ENSURE THAT THE FILL PATTERN IS CORRECT If the fill pattern is incorrect choose a different fill pattern from your software program CHECK THE PAPER TYPE e Use only the recommended transparencies Ensure that the Paper Type setting matches what is loaded in the tray or feeder Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or feeder MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When 88 xx color cartridge low appears make sure the toner is distributed evenly within the print cartridge 1 Remove the print cartridge Warning Potential Damage Be careful not to touch the photoconductor drum Doing so may affect the print quality of future print jobs 2 Firmly shake the cartridge side to side and front to back several times to redistribute the toner 3 Reinsert the print cartridge If the problem continues the printer may need to be serviced For more information contact Customer Support Streaked horizontal lines appear on prints Try one or more of the following Troubleshooting 205 SELECT ANOTHER TRAY OR FEEDER e From the printer control panel Paper Menu select Default Source e For Windows users select the paper source from Print Properties e For Macintosh us
162. media in the proper tray e Confirm that the wheel on tray 1 is set to the paper size loaded in the tray Make sure this size is the size you are trying to print e Touch Continue to clear the message and print using a different tray Check length and width guides of the tray and make sure the paper is properly loaded in the tray e Make sure the Print Properties or Print dialog settings have the correct paper size and type Check that the paper size is correctly set For example if the MP Feeder Size is set to Universal make sure the paper is large enough for the data being printed Cancel the print job 35 Insufficient memory to support Resource Save feature Try one or more of the following e Touch Continue to disable Resource Save and continue printing e To enable Resource Save after receiving this message make sure the link buffers are set to Auto and then exit the menus to activate the link buffer changes When Ready appears enable Resource Save e Install additional memory 36 Printer service required Touch Continue to clear the message or contact customer support Troubleshooting 182 37 Insufficient memory to collate job Try one or more of the following Touch Continue to print the portion of the job already stored and begin collating the rest of the print job e Cancel the current print job 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following e Touch Conti
163. mplemented Note The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK combinations Additionally certain situations exist in which the software program or the computer operating system adjusts the RGB or CMYK combinations specified in the program through color management The resulting printed color may not be an exact match of the Color Samples pages What are detailed Color Samples and how do access them Detailed Color Samples sets are available only through the Embedded Web Server of a network printer A detailed Color Samples set contains a range of shades displayed as colored boxes that are similar to a user defined RGB or CMYK value The likeness of the colors in the set are dependent on the value entered in the RGB or CMYK Increment box To access a detailed Color Samples set from the Embedded Web Server 1 Type the printer IP address or host name in the address field of your Web browser Note If you do not know the IP address or host name of the printer then you can e View the information on the printer control panel home screen or in the TCP IP section under the Networks Ports menu e Print a network setup page or menu settings page and locate the information in the TCP IP section 2 Click Configuration gt Color Samples gt Detailed Options 3 Select a color conversion table 4 Enter the RGB or CMYK color number 5 Enter an increment value from 1 255 Note The closer t
164. n Have bent corners Have rough cockle or laid finishes Adjust the width guides to fit the width of the envelopes Note A combination of high humidity over 60 and high printing temperature may wrinkle or seal envelopes Tips on using labels Note Use paper label sheets for occasional use only Vinyl pharmacy and dual sided labels are not supported For detailed information on label printing characteristics and design see the Card Stock amp Label Guide available on the Lexmark Web site at http support lexmark com When printing on labels Use labels designed specifically for laser LED printers Check with the manufacturer or vendor to verify that The labels can withstand temperatures up to 210 C 410 F without sealing excessive curling wrinkling or releasing hazardous emissions Note Labels can be printed at a higher fusing temperature up to 220 C 428 F if Label Weight is set to Heavy Select this setting using the Embedded Web Server or from the printer control panel Paper menu Label adhesives face sheet printable stock and topcoats can withstand up to 25 psi 172 kPa pressure without delaminating oozing around the edges or releasing hazardous fumes Do not use labels with slick backing material Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could
165. n magenta yellow and black toner needed to produce the desired color The object information determines the application of color conversion tables For example it is possible to apply one type of color conversion table to text while applying a different color conversion table to photographic images Why doesn t the printed color match the color see on the computer screen The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor However because of technology differences that exist between printers and monitors there are many colors that can also be affected by monitor variations and lighting conditions For recommendations on how the printer color sample pages may be useful in solving certain color matching problems see the question How can match a particular color such as a corporate logo The printed page appears tinted Can I adjust the color Sometimes a printed page may appear tinted for example everything printed seems to be too red This can be caused by environmental conditions paper type lighting conditions or user preference In these instances adjust the Color Balance setting to create a more preferable color Color Balance provides the user with the ability to make subtle adjustments to the amount of toner being used in each color plane Selecting positive or negative values for cyan magenta yellow and black from the Color Balance menu will s
166. n 10 5 or later a From the Apple menu navigate to System Preferences gt Print amp Fax b Click and then click the IP tab c Type the IP address of your printer in the Address field and then click Add In Mac OS X version 10 4 or earlier a From the Finder navigate to Applications gt Utilities b Double click Printer Setup Utility or Print Center c From the Printer List click Add and then click IP Printer d Type the IP address of your printer in the Address field and then click Add e For AppleTalk printing Note Make sure AppleTalk is activated on your printer In Mac OS X version 10 5 a From the Apple menu navigate to System Preferences gt Print amp Fax b Click and then navigate to AppleTalk gt select the printer from the list gt Add In Mac OS X version 10 4 or earlier a From the Finder navigate to Applications gt Utilities Double click Printer Setup Utility or Print Center From the Printer List click Add Click the Default Browser tab gt More Printers From the first pop up menu select AppleTalk From the second pop up menu select Local AppleTalk Zone Select the printer from the list and then click Add mar onan TS Setting up serial printing In serial printing data is transferred one bit at a time Although serial printing is usually slower than parallel printing it is the preferred option when there is a great deal of distance between the printer and computer or when an inte
167. n the printer Note On is the factory default setting Wireless menu Use the following menu items to view or configure the wireless internal print server settings Note This menu is available only for models connected to a wireless network The Wireless menu is available from the Network Ports menu Network Ports gt Standard Network or Network x gt Standard Network Setup or Network x Setup gt Wireless Description Menu item WPS PBC Mode Lets you connect the printer to a wireless network by pressing buttons on both the printer and the access point wireless router within a given period of time WPS PIN Mode Lets you connect the printer to a wireless network by using a PIN on the printer and entering it into the wireless settings of the access point WPS Auto Detect Automatically detects the connection method that an access point with Disable WPS uses WPS Push Button Configuration PBC or WPS Personal Enable Identification Number PIN Note Disable is the factory default setting Network Mode Specifies the network mode Ad hoc Notes Infrastructure e Ad hoc is the factory default setting This configures wireless connection directly between the printer and a computer e Infrastructure lets the printer access a network using an access point Understanding printer menus 106 Menu item Compatibility Specifies the wireless standard for the wireless network 802 11b g n Note The 802 11b g n is th
168. nce or content of such software applications and or internet web pages LIMITATION OF REMEDY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW ANY AND ALL LIABILITY OF LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE PAID FOR THE SOFTWARE PROGRAM AND FIVE U S DOLLARS OR THE EQUIVALENT IN LOCAL CURRENCY YOUR SOLE REMEDY AGAINST LEXMARK IN ANY DISPUTE UNDER THIS SOFTWARE LICENSE AGREEMENT SHALL BE TO SEEK TO RECOVER ONE OF THESE AMOUNTS UPON PAYMENT OF WHICH LEXMARK SHALL BE RELEASED AND DISCHARGED OF ALL FURTHER OBLIGATIONS AND LIABILITY TO YOU IN NO EVENT WILL LEXMARK ITS SUPPLIERS SUBSIDIARIES OR RESELLERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT EXEMPLARY PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS OR REVENUES LOST SAVINGS INTERRUPTION OF USE OR ANY LOSS OF INACCURACY IN OR DAMAGE TO DATA OR RECORDS FOR CLAIMS OF THIRD PARTIES OR DAMAGE TO REAL OR TANGIBLE PROPERTY FOR LOSS OF PRIVACY ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENSE AGREEMENT REGARDLESS OF THE NATURE OF THE CLAIM INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT TORT INCLUDING NEGLIGENCE OR STRICT LIABILITY AND EVEN IF LEXMARK OR ITS SUPPLIERS AFFILIATES OR REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY YOU BASE
169. ncluding any addendum or amendment to this License Agreement that is included with the Software Program is the entire agreement between you and Lexmark relating to the Software Program Except as otherwise provided for herein these terms and conditions supersede all prior or contemporaneous oral or written communications proposals and representations with respect to the Software Program or any other subject matter covered by this License Agreement except to the extent such extraneous terms do not conflict with the terms of this License Agreement any other written agreement signed by you and Lexmark relating to your Use of the Software Program To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement the terms of this License Agreement shall control MICROSOFT CORPORATION NOTICES 1 This product may incorporate intellectual property owned by Microsoft Corporation The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http go microsoft com fwlink Linkld 52369 2 This product is based on Microsoft Print Schema technology You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http go microsoft com fwlink LinkId 83288 ADOBE SYSTEMS INCORPORATED NOTICE Contains Flash Flash Lite and or Reader technology by Adobe Systems Incorporated This Product contains Adobe Flash player
170. nd buttons that appear on the home screen Available options for each button are Display Do Not Display Date Format MM DD YYYY DD MM YYYY YYYY MM DD Specifies the format for the printer date Time Format 12 hour 24 hour Specifies the format for the printer time Note 12 hour is the factory default setting Screen Brightness 20 100 Specifies the brightness of the printer control panel screen Note 100 is the factory default setting Understanding printer menus 122 Menu item Description Output Lighting Sets the amount of light from the optional exit bin Normal Standby Mode Notes Off Dim e Dim is the factory default setting for Normal Standby Mode 3 if Eco Mode is set to Energy or Energy Paper Bright si Mod Bright is the factory default setting for Normal Standby ya oce Mode if Eco Mode is set to Off or Paper e Off is the factory default setting for Sleep Mode if Eco Mode oim is set to Energy or Energy Paper Briem Dimis the factory default setting for Sleep Mode if Eco Mode is set to Off or Paper Error Lighting Determines if indicator lights will blink when the printer On encounters errors Off Note On is the factory default setting Audio Feedback Notes BuronReedoack Onis the factory default setting for Button Feedback On off e 5 is the factory default setting for Volume Volume 1 10 Show Bookmarks Determines whether the Bookmarks icon is disp
171. network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Settings gt General Settings gt Sleep Button Settings 3 From the Press Sleep Button or Press and Hold Sleep Button drop down select Hibernate 4 Click Submit Using the printer control panel 1 From the home screen navigate to gt Settings gt General Settings gt Press Sleep Button or Press and Hold Sleep Button gt Hibernate 2 Touch 7 Adjusting the brightness of the display To save energy or if you are have trouble reading your display adjust the brightness of the display Available settings range from 20 100 The factory default setting is 100 Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser If you do not know the IP address of the printer you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Settings gt General Settings 3 In the Screen Brightness field enter the brightness percentage you want for the display 4 Click Submit Using the printer control panel 1 From the home screen navigate to gt Settings gt General Settings 2 Touch the down arrow until Screen Brightness appears and then select a setting 3 Touch 7 Recycling Lexmark provides collection programs and env
172. ng Heavy Glossy Texture Normal Rough Smooth Specifies the relative texture of the glossy paper loaded Note Normal is the factory default setting Labels Texture Normal Rough Smooth Specifies the relative texture of the labels loaded Note Normal is the factory default setting Vinyl Labels Texture Normal Rough Smooth Specifies the relative texture of the vinyl labels loaded Note Normal is the factory default setting Bond Texture Rough Smooth Normal Specifies the relative texture of the bond paper loaded Note Rough is the factory default setting Envelope Texture Normal Rough Smooth Specifies the relative texture of the envelopes loaded Note Normal is the factory default setting Rough Envelope Texture Rough Specifies the relative texture of the envelopes loaded Note Rough is the factory default setting Letterhead Texture Normal Rough Smooth Specifies the relative texture of the letterhead loaded Note Normal is the factory default setting Preprinted Texture Normal Rough Smooth Specifies the relative texture of the preprinted paper loaded Note Normal is the factory default setting Colored Texture Normal Rough Smooth Specifies the relative texture of the colored paper loaded Note Normal is the factory default setting Light Texture Normal Rough Smooth Specifies the relative texture of the paper loaded Note Normal is
173. ng In Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences gt Print amp Fax 2 Click and then click the IP tab 3 Type the printer IP address in the address field and then click Add In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications gt Utilities 2 Double click Printer Setup Utility or Print Center 3 From the Printer List click Add and then click IP Printer 4 Type in the printer IP address in the address field and then click Add e For AppleTalk printing Note Make sure AppleTalk is activated on your printer In Mac OS X version 10 5 1 From the Apple menu navigate to System Preferences gt Print amp Fax 2 Click and then navigate to AppleTalk gt select the printer from the list gt Add In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications gt Utilities Double click Printer Setup Utility or Print Center From the Printer List click Add Click Default Browser tab gt More Printers From the first pop up menu select AppleTalk au FWN From the second pop up menu select Local AppleTalk Zone 7 Select the printer from the list and then click Add Note If the printer does not show up in the list then you may need to add it using the IP address For more information contact your system support person Additional printer setup 52 Changing port settings after installing a new network Internal Solutio
174. ng place the letterhead faceup and the header entering the printer last Loading paper and specialty media 68 Load envelopes with the flap side up and to the right BZ Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer Notes e Do not exceed the maximum stack height by forcing paper or transparencies under the stack height limiter Load only one size and type of paper at a time 5 Adjust the width guide to lightly touch the edge of the stack Make sure the paper or specialty media fits loosely in the multipurpose feeder lies flat and is not bent or wrinkled 6 From the printer control panel set the Paper Size and Paper Type for the multipurpose feeder MP Feeder Size and MP Feeder Type based on the paper or specialty media loaded Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or for printing multiple copies When one linked tray is empty paper feeds from the next linked tray When the Paper Size and Paper Type settings are the same for any trays the trays are automatically linked The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except Tray 1 and the multipurpose feeder The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size menu The Paper Type setting must be s
175. ng has no effect on PCL emulation print jobs Timeouts Sets the amount of time in seconds the printer waits for user Job Hold Timeout intervention before it holds jobs that require unavailable 5 255 resources and continues to process other jobs in the print queue Notes e 30 seconds is the factory default setting This menu appears only when a printer hard disk is installed Print Recovery Auto Continue Disabled 5 255 Lets the printer automatically continue printing from certain offline situations when not resolved within the specified time period Note Disabled is the factory default setting Print Recovery Jam Recovery Auto On Off Specifies whether the printer reprints jammed pages Notes e Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks e On sets the printer to always reprint jammed pages Off sets the printer to never reprint jammed pages Print Recovery Page Protect Off On Lets the printer successfully print a page that may not have printed otherwise Notes e Off is the factory default setting Off prints a partial page when there is not enough memory to print the whole page e On sets the printer to process the whole page so the entire page prints Understanding printer menus 125 Menu item Description Press Sleep Button Determines how the printer while in Idl
176. ning the printer 153 Ordering a cleaning kit Use the wet and dry wipes from the cleaning kit to clean the touch screen Part name Part number Cleaning kit wet and dry wipes 40X0392 Replacing supplies Replacing a print cartridge 1 Open the front door Maintaining the printer 154 3 Place the old cartridge in the replacement cartridge shipping box and then attach the return label to the box for shipping 4 Unpack a new print cartridge Warning Potential Damage Be careful not to touch the photoconductor drum Doing so may affect the print quality of future print jobs Maintaining the printer 155 5 Shake the new cartridge front to back and side to side to evenly distribute the toner gi re 6 Remove the red packing strip from the new cartridge ON 7 Insert the new cartridge into the printer and then push the green handle back in place Note Make sure the cartridge is fully pushed in Maintaining the printer 156 8 Close the front door Replacing the waste toner bottle Replace the waste toner bottle when 82 xx Replace waste toner bottle appears The printer will not continue printing until the waste toner bottle is replaced 1 Remove the replacement waste toner bottle from its shipping box and then unpack it 2 Open the printer front door and then open tray 1 3 Pull the green tabs sideways and then grasp and pull the tabs with both
177. nnect the power cable to the printer and then to a properly grounded electrical outlet and then turn the printer on Make sure the printer and computer are fully on and ready Do not connect the USB cable until instructed to do so on the computer screen 2 Insert the Software and Documentation CD 3 Click Install and then follow the instructions on the computer screen 4 Select Wireless connection when asked to choose a connection type 5 From the Wireless Configuration dialog select Guided Setup Recommended Note Choose Advanced Setup only if you want to customize your installation Additional printer setup 47 6 Temporarily connect a USB cable between the computer on the wireless network and the printer Note After the printer is configured the software will instruct you to disconnect the temporary USB cable so you can print wirelessly 7 Follow the instructions on the computer screen Note For more information on allowing other computers on the network to use the wireless printer see the Networking Guide Installing the printer on a wireless network Macintosh Make sure to disconnect the Ethernet cable when installing the printer on a wireless network Prepare to configure the printer 1 Connect the power cable to the printer and then to a properly grounded electrical outlet and then turn the printer on 2 Locate the printer MAC address a From the home screen navigate to gt Reports gt
178. ns Port When a new Lexmark Internal Solutions Port ISP is installed in the printer the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address All computers that access the printer must be updated with this new IP address Notes e ifthe printer has a static IP address then you do not need to make any changes to the computer configurations ifthe computers are configured to use network name that will stay the same instead of by IP address then you do not need to make any changes to your computer configurations f you are adding a wireless ISP to a printer previously configured for a wired connection then make sure the wired network is disconnected when you configure the printer to operate wirelessly If the wired connection remains connected then the wireless configuration will complete but the wireless ISP will not be active In the event that the printer was configured for a wireless ISP while still attached to a wired connection disconnect the wired connection turn the printer off and then turn the printer back on again This will enable the wireless ISP e Only one network connection at a time is active If you want to switch the connection type between wired and wireless you must first turn the printer off connect the cable to switch to a wired connection or disconnect the cable to switch to a wireless connection and then turn the printer on F
179. nter options are installed correctly A list of installed options appears toward the bottom of the page If an option you installed is not listed then it is not installed correctly Remove the option and install it again e Network setup page lf your printer is a network model and is attached to a network print a network setup page to verify the network connection This page also provides important information that aids network printing configuration Printing a menu settings page From the home screen navigate to gt Reports gt Menu Settings Page Additional printer setup 43 Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 From the home screen navigate to gt Reports gt Network Setup Page 2 Check the first section of the network setup page and confirm that the status is Connected Ifthe status isNot Connected then the LAN drop may not be active or the network cable may be malfunctioning Consult a system support person for a solution and then print another network setup page Setting up the printer software Installing the printer software Note If you installed the printer software on this computer before but need to reinstall the software then uninstall the current software first For Windows users 1 Close all open software program
180. nter to produce as little noise as possible e For optimal printing of color rich documents set Quiet Mode to Off Selecting Photo from the driver may disable Quiet Mode Run Initial setup Runs the setup wizard Yes Notes No e Yes is the factory default setting e After completing the setup wizard the default setting becomes No Keyboard Specifies the language for the printer control panel keyboard Keyboard Type Notes English Francais Keyboard Type specifies the language for the printer control keyboard Francais Canadien panel keyboar Deutsch Italiano Custom Key 1 allows the user to assign a value to a custom key setting A maximum of 6 characters is allowed Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkce Cesky Simplified Chinese Traditional Chinese Japanese Custom Key 1 Understanding printer menus 120 Menu item Description Paper Sizes Specifies the default paper measurement US Notes Metric The initial setting is determined by your country or region selection in the initial setup wizard e Changing this also changes the default setting for each input source in the Paper Size Type menu Displayed Information Specifies what is displayed on the upper left and right corners of Left side the home screen Right side For the Left side and Right side menus select from the following
181. nts 204 Some held jobs were not restored 181 Standard Network menu 102 standard tray loading 62 Standard USB menu 107 staple cartridges ordering 153 staple jam clearing 455 staple jam 171 statement of volatility 145 status of supplies checking 152 storing paper 74 supplies 151 storing print jobs 83 streaked horizontal lines appear on prints 205 streaks appear on a page 205 Substitute Size menu 93 supplies checking status 152 checking from printer control panel 152 checking using the Embedded Web Server 152 conserving 56 storing 151 using recycled paper 56 Supplies menu 88 supplies ordering cleaning kit 154 fuser or transfer module 153 print cartridges 152 staple cartridges 153 waste toner bottle 153 Supply needed to complete job 181 supported flash drives 80 supported paper sizes 75 supported paper types and weights 77 system board accessing 23 system board cover attaching 23 reattaching 23 T TCP IP menu 104 tips card stock 83 labels paper 82 on using envelopes 81 on using letterhead 81 on using transparencies 81 tips on using envelopes 81 tips on using letterhead 81 toner cartridges recycling 60 Index 233 toner darkness adjusting 78 toner rubs off 206 touch screen buttons using 14 transparencies loading 81 loading in multipurpose feeder 67 tips on using 81 using 81 trays linking 69 unlinking 70 troubleshooting an application error has occurred 193 cannot op
182. nue to stop the defragment operation and continue printing e Delete fonts macros and other data in printer memory Install additional printer memory 37 Insufficient memory some Held Jobs were deleted The printer deleted some held jobs in order to process current jobs Touch Continue to clear the message 37 Insufficient memory some held jobs will not be restored The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk Touch Continue to clear the message 38 Memory full Try one or more of the following Touch Continue to clear the message e Cancel the current print job e Install additional printer memory 39 Complex page some data may not have printed Try one or more of the following e Touch Continue to clear the message and continue printing e Cancel the current print job e Install additional printer memory 40 color invalid refill change cartridge Replace the specified cartridge to continue printing Troubleshooting 183 51 Defective flash detected Try one or more of the following e Touch Continue to clear the message and continue printing e Cancel the current print job 52 Not enough free space in flash memory for resources Try one or more of the following e Touch Continue to clear the message and continue printing Downloaded fonts and macros not previously stored in flash memory are deleted e Delete fonts macros and other data st
183. o Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o Lexmark International Inc deklar ka is izstr d jums atbilst Direkt vas 1999 5 EK b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem Lietuvi iuo Lexmark International Inc deklaruoja kad is produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Malti Bil pre enti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal ti ijiet essenzjali u ma dispo izzjonijiet o rajn relevanti li jinsabu fid Direttiva 1999 5 KE Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Notices 220 Norsk Lexmark International Inc erkl rer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc o wiadcza e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s A Lexmark International Inc declara que este este produto est conforme com os requisitos essenciais e outras disposi es da Diretiva 1999 5 CE Slovensky Lexmark Internat
184. o clear the message and print without using the specified bin Reattach bin x y Try one or more of the following Turn the printer off and then back on e Reattach the specified bins 1 uu A WwW N 6 Turn the printer off Unplug the power cord from the wall outlet Remove the specified bins Reattach the bins Connect the power cord to a properly grounded electrical outlet Turn the printer back on Remove the specified bins 1 2 3 4 Turn the printer off Unplug the power cord from the wall outlet Remove the specified bins Contact Customer Support e Touch Continue to clear the message and print without using the specified bins Remove paper from standard output bin Remove the stack of paper from the standard exit bin Troubleshooting 180 Remove paper from bin x Remove the paper from the specified bin The printer automatically senses paper removal and resumes printing If removing the paper does not clear the message then touch Continue Remove paper from all bins Output bins have reached their capacity Remove paper from all output bins to clear the message and continue printing Remove paper from linked bin set name Remove the paper from the specified bin The printer automatically senses paper removal and resumes printing If removing the paper does not clear the message then touch Continue Remove packaging material area name Remove any remaining packaging
185. o color correction is implemented Troubleshooting 209 How can I match a particular color such as a corporate logo From the printer Quality menu nine types of Color Samples sets are available These are also available from the Color Samples page of the Embedded Web Server Selecting any sample set generates a multiple page printout consisting of hundreds of colored boxes Either a CMYK or RGB combination is located on each box depending on the table selected The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table By examining Color Samples sets a user can identify the box whose color is the closest to the desired color The color combination labeled on the box can then be used for modifying the color of the object in a software program For more information see the software program Help topics Manual color correction may be necessary to utilize the selected color conversion table for the particular object Selecting which Color Samples set to use for a particular color matching problem depends on the Color Correction setting being used Auto Off or Manual the type of object being printed text graphics or images and how the color of the object is specified in the software program RGB or CMYK combinations When the printer Color Correction setting is set to Off the color is based on the print job information and no color conversion is i
186. o include the standard exit bin Warning Potential Damage Using a damp cloth to clean the interior may cause damage to your printer 5 Make sure the paper support and standard exit bin are dry before beginning a new print job Cleaning the printhead lenses Clean the printhead lenses when you encounter print quality problems 1 Open the front door 2 Remove all print cartridges Warning Potential Damage Do not touch the shiny area on the photoconductor drum Doing so can damage the photoconductor Maintaining the printer 150 3 Locate the four printhead lenses 4 Clean the lenses using compressed air Warning Potential Damage Do not touch the printhead lenses 5 Reinstall the print cartridges 6 Close the front door Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to Direct sunlight e Temperatures above 35 C 95 F Maintaining the printer 151 e High humidity above 80 e Salty air e Corrosive gases e Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required Checking the status of supplies from the printer control panel From the home screen touch Status Supplies gt View Supplies Checking the status of supplies from a network computer N
187. oard electronic components or connectors a Reinstall the hooks on the left side of the metal panel into the slots on the system board cage and then shift to the right MW Ad SE N b Align and then turn each screw clockwise to tighten c Close the cover Additional printer setup 25 Installing a memory card CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors An optional memory card can be purchased separately and attached to the system board 1 Access the system board For more information see Accessing the system board on page 23 Note This task requires a flathead screwdriver 2 Unpack the memory card Note Avoid touching the connection points along the edge of the card 3 On the system board open the memory card connector latches Additional printer setup 26 4 Align the notches on the memory card to the ridges on the connector
188. ol which synchronizes the clocks of devices ona On network Off Notes On is the factory default setting The setting is turned off if you manually set the date and time Understanding printer menus 118 Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note Some languages may not be available for all printers Francais Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Eco Mode Minimizes the use of energy paper or specialty media Off Notes Energy y Energy Paper e Off is the factory default setting Off resets the printer to its factory default settings Paper Energy minimizes the power used by the printer Performance may be affected but print quality is not Energy Paper minimizes the use of power paper and specialty media Paper minimizes the amount of paper and specialty media needed for a print job by duplexing each page Performance may be affected but print quality is not Understanding printer menus 119 Menu item Description Quiet Mode Reduces the amount of noise produced by the printer Off Notes On e Off is the factory default setting This setting supports the performance specifications of your printer e On configures the pri
189. olders and file links Note The tree view does not include bookmarks created within Forms and Favorites and the ones in the tree are not usable from within Forms and Favorites Display all current held jobs 4 USB or USB Thumbdrive View select or print photos and documents from a flash drive Note This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer 5 Menus Access printer menus Note These menus are available only when the printer is in the Ready state 6 Status message bar Show the current printer status such as Ready or Busy Show printer conditions such as Fuser missingorCartridge Low e Show intervention messages and the instructions on how to clear them 7 Status Supplies Display a warning or error message whenever the printer requires intervention to continue processing e Access the messages screen for more information on the message and how to clear it Understanding the home screen 13 Open a context sensitive Help information on the touch screen This may also appear on the home screen Touch To Search Held Jobs Search current held jobs Using the touch screen buttons Note Your home screen icons and buttons may vary depending on your home screen customization settings administrative setup and active embedded solutions Sample touch screen
190. oltage limits and on radio equipment and telecommunications terminal equipment CEO Operation is allowed in all EU and EFTA countries but is restricted to indoor use only Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Notices 219 Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product may be used in the countries indicated in the table below AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT RO SE Sl SK TR UK Cesky Spole nost Lexmark International Inc t mto prohla uje e v robek tento v robek je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet EAAnvikh ME THN MAPOY A H
191. olve typical color problems FAQ about color printing What is RGB color Red green and blue light can be added together in various amounts to produce a large range of colors observed in nature For example red and green can be combined to create yellow Televisions and computer monitors create colors in this manner RGB color is a method of describing colors by indicating the amount of red green or blue needed to produce a certain color What is CMYK color Cyan magenta yellow and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature For example cyan and yellow can be combined to create green Printing presses inkjet printers and color laser printers create colors in this manner CMYK color is a method of describing colors by indicating the amount of cyan magenta yellow and black needed to reproduce a particular color How is color specified in a document to be printed Software programs typically specify document color using RGB or CMYK color combinations Additionally they allow users to modify the color of each object in a document For more information see the software program Help topics How does the printer know what color to print When a user prints a document information describing the type and color of each object is sent to the printer The color information is passed through color conversion tables that translate the color into the appropriate amounts of cya
192. om the selected tray Load the correct paper size and type in the tray verify the paper size and type settings are specified in the printer control panel Paper menu and then touch Paper changed continue e Touch Cancel job to cancel the print job Change paper source to paper size paper type load orientation Try one or more of the following e Touch Use current paper source to ignore the message and print from the selected tray Load the correct paper size and type in the tray verify the paper size and type settings are specified in the printer control panel Paper menu and then touch Paper changed continue e Touch Cancel job to cancel the print job Close paper transport cover Close the paper transport unit cover or door Close left side door Close the left side door of the printer Close tray door Close the specified tray door Troubleshooting 175 Close finisher side door Close the side door of the finisher Close finisher top cover Close the top cover of the finisher Close front door Close the front door of the printer Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk and the hard disk cannot be repaired The hard disk must be reformatted Touch Format disk to reformat the printer hard disk and clear the message Note Formatting deletes all the files stored on the printer hard disk Disk near full Securely clearing disk space Try
193. ompt paper loaded to clear the message and continue printing e Touch Automatically select paper to use the paper loaded in the tray e Cancel the print job Load Manual Feeder with paper type paper size Try one or more of the following e Load the specified paper in the manual feeder e Touch Prompt each page paper loaded or Do not prompt paper loaded to clear the message and continue printing e Touch Automatically select paper to use the paper loaded in the tray e Cancel the print job Load staples Try one or more of the following Replace the specified staple cartridge in the finisher e Touch Continue to clear the message and continue printing e Touch Cancel job to cancel the print job Paper changes needed Try one or more of the following e Touch Use current supplies to clear the message and continue printing e Cancel the current print job Troubleshooting 179 Reattach bin x Try one or more of the following e Turn the printer off and then back on Reattach the specified bin 1 uu FB WN 6 Turn the printer off Unplug the power cord from the wall outlet Remove the specified bin Reattach the bin Connect the power cord to a properly grounded electrical outlet Turn the printer back on e Remove the specified bin 1 2 3 4 Turn the printer off Unplug the power cord from the wall outlet Remove the specified bin Contact Customer Support e Touch Continue t
194. on 10 5 or later From the Apple menu navigate to System Preferences gt Network gt AirPort In Mac OS X version 10 4 or earlier From the Finder navigate to Applications gt Internet Connect gt AirPort 7 From the Network pop up menu select the name of your wireless network Additional printer setup 49 Configure your computer to use the printer wirelessly To print on a network printer each Macintosh user must install a custom printer driver file and create a print queue in the Printer Setup Utility or Print Center 1 Install a printer driver file on the computer a Insert the Software and Documentation CD and then double click the installer package for the printer b Follow the instructions on the computer screen c Select a destination and then click Continue d From the Easy Install screen click Install e Type the user password and then click OK All necessary applications are installed in the computer f Click Close when installation is complete 2 Add the printer a For IP printing In Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences gt Print amp Fax 2 Click and then click the IP tab 3 Type the IP address of the printer in the address field and then click Add In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications gt Utilities 2 Double click Printer Setup Utility or Print Center 3 From the Printer List choose Add and then click
195. on in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions CAUTION POTENTIAL INJURY The lithium battery in this product is not intended to be replaced There is a danger of explosion if a lithium battery is incorrectly replaced Do not recharge disassemble or incinerate a lithium battery Discard used lithium batteries according to the manufacturer s instructions and local regulations A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the wall outlet e Disconnect all cords and cables from the printer before moving it e Lift the printer off the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time Note Use the handholds located on both sides of the printer to lift it off the optional drawer Use only the power cord provided with this product or the manufacturer s authorized replacement A CAUTION SHOCK HAZARD If you are accessing the system board or installing option
196. ond then go completely unilluminated for 1 9 seconds in pulsing pattern The following actions wake the printer from Sleep Mode Touching the screen or any hard button presses e Opening an input tray cover or door e Sending a print job from the computer Performing a Power On Reset POR with the main power switch 5 Indicator light Off The printer is off Blinking green The printer is warming up processing data or printing Solid green The printer is on but idle Solid red Operator intervention is needed 6 Stop Cancel Stops all printer activity Note A list of options is displayed once Stopped appears on the display 7 USB port Allows you to connect a USB Bluetooth adapter or a flash drive to the printer Note Only the front USB port supports flash drives Learning about the printer 12 Understanding the home screen Understanding the home screen When the printer is turned on the display shows a basic screen referred to as the home screen Use the home screen buttons and icons to initiate an action Note Your home screen icons and the buttons may vary depending on your home screen customization settings administrative setup and active embedded solutions Touch 1 Change Language Change Bookmarks Held Jobs Language To Change the primary language of the printer 2 Bookmarks 3 Held Jobs Create organize and save a set of bookmarks URLs into a tree view of f
197. one or more of the following e Touch Continue to clear the message and continue printing e Delete fonts macros and other data stored on the printer hard disk e Install a hard disk with higher capacity Disk problem The printer hard disk must be reformatted Touch Format disk to reformat the printer hard disk and clear the message Note Formatting deletes all the files stored on the printer hard disk Empty the hole punch box 1 Empty the hole punch box For instructions on emptying the hole punch box from the printer control panel touch More Information 2 Reinsert the hole punch box into the finisher and then touch Continue to clear the message Error reading USB drive Remove USB An unsupported USB device has been inserted Remove the USB device and then install a supported one Troubleshooting 176 Insert staple cartridge Try one or more of the following Insert a staple cartridge e Touch Continue to clear the message and print without using the staple finisher Insert Tray x Insert the specified tray into the printer Insert the hole punch box Insert the hole punch box into the finisher and then touch Continue to clear the message Install bin x Try one or more of the following Install the specified bin 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Install the specified bin 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the print
198. ons or any equivalent agency regulation or contract clause CONSENT TO USE OF DATA You agree that Lexmark its affiliates and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services EXPORT RESTRICTIONS You may not a acquire ship transfer or reexport directly or indirectly the Software Program or any direct product therefrom in violation of any applicable export laws or b permit the Software Program to be used for any purpose prohibited by such export laws including without limitation nuclear chemical or biological weapons proliferation AGREEMENT TO CONTRACT ELECTRONICALLY You and Lexmark agree to form this License Agreement electronically This means that when you click the Agree or Yes button on this page or use this product you acknowledge your agreement to these License Agreement terms and conditions and that you are doing so with the intent to sign a contract with Lexmark Notices 225 18 CAPACITY AND AUTHORITY TO CONTRACT You represent that you are of the legal age of majority in the place you sign this License Agreement and if applicable you are duly authorized by your employer or principal to enter into this contract 19 ENTIRE AGREEMENT This License Agreement i
199. ontinues then the printer may need to be serviced For more information contact customer support Characters have jagged or uneven edges BS ABC DEF If you are using downloaded fonts verify that the fonts are supported by the printer the host computer and the software program Clipped images Try one or more of the following CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the Paper Size setting 2 Before sending the job to print specify the correct size setting For Windows users specify the size from Print Properties e For Macintosh users specify the size from the Page Setup dialog Fine horizontal lines appear on color pages You may notice fine horizontal lines in photographs or pages with a high concentration of color This can occur when the printer is in Quiet Mode To fix this set Quiet Mode to Off Image Photo Troubleshooting 198 Shadow images appear on prints Try one or more of the following CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder 1 From the printer control panel Paper menu check the Paper Type and Paper Weight settings 2 Before sending the print job specify the correct paper type set
200. opes are routed here Finisher bin The paper capacity is 500 sheets e Envelopes A5 A6 and statement paper sizes are not supported in this bin Additional printer setup 41 Finishing features Two hole punch Three or four hole 5 bin mailbox 500 Sheet Staple punch Finisher na v v v v A5 X X vV X Executive V V V V Folio V X V V JIS B5 vV V V V Legal r 7 Letter vV V V V Statement X X V V Universal X X V V Envelopes any size X X J X Oficio V vV vV v Attaching cables A CAUTION SHOCK HAZARD Do not set up this product or make any electrical or cabling connections such as a power cord a fax feature or USB cable during a lightning storm Connect the printer to the computer using a USB cable or Ethernet cable Be sure to match the following e The USB symbol on the cable with the USB symbol on the printer e The appropriate Ethernet cable to the Ethernet port Additional printer setup 42 1 USB port Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing A loss of data or a malfunction can occur i 2 Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on verify that the printer is set up correctly by printing the following Menu settings page Use this page to verify that all pri
201. or Windows users 1 Type the printer IP address into the address field of your Web browser If you do not know the IP address of the printer you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click or click Start and then click Run 3 In the Start Search or Run box type control printers 4 Press Enter or click OK The printer folder opens 5 Locate the printer that has changed Note If there is more than one copy of the printer then update all of them with the new IP address 6 Right click the printer 7 Click Properties gt Ports tab 8 Select the port from the list and then click Configure Port 9 Type the new IP address in the Printer Name or IP Address field 10 Click OK gt Close For Macintosh users 1 Type the printer IP address into the address field of your Web browser Additional printer setup 53 If you do not know the IP address of the printer you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section Note You will need the IP address if you are configuring access for computers on a different subnet than the printer 2 Add the printer For IP printing In Mac OS X versio
202. or laser printers Transparencies must be able to withstand temperatures of 230 C 446 F without melting discoloring offsetting or releasing hazardous emissions To prevent print quality problems avoid getting fingerprints on the transparencies Before loading transparencies flex the stack to prevent sheets from sticking together We recommend Lexmark transparencies For ordering information see the Lexmark Web site at www lexmark com Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities e Use envelopes designed specifically for laser printers Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 220 C 446 F without sealing wrinkling curling excessively or releasing hazardous emissions e For best performance use envelopes made from 90 g m 24 Ib bond paper or 25 cotton All cotton envelopes must not exceed 70 g m 20 Ib bond weight Printing 81 Use only new envelopes from undamaged packages e To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed positio
203. or scripts select Advanced Options gt Administrator Tools 3 Select Ethernet connection and then click Continue 4 Attach the appropriate cable to the computer and to the printer when instructed to do so 5 Select the printer from the list and then click Continue Note If the configured printer does not appear on the list then click Modify Search 6 Follow the instructions on the computer screen For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer 2 Obtain the printer IP address You can a View the information on the printer control panel home screen or in the TCP IP section under the Networks Ports menu b Print a network setup page or menu settings page and locate the information in the TCP IP section Note You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Install the printer drivers and then add the printer a Install a printer driver file on the computer 1 Insert the Software and Documentation CD and then double click the installer package for the printer 2 Follow the instructions on the computer screen 3 Select a destination and then click Continue 4 From the Easy Install screen click Install Additional printer setup 51 5 Type the user password and then click OK All the necessary applications are installed in the computer 6 Click Close when installation is complete b Add the printer For IP printi
204. ored in flash memory e Upgrade to a larger capacity flash memory card 53 Unformatted flash detected Try one or more of the following e Touch Continue to stop the defragment operation and continue printing Format the flash memory If the error message remains the flash memory may be defective and require replacing 54 Serial option x error Try one or more of the following e Check that the serial cable is connected properly and is the correct one for the serial port e Check that the serial interface parameters protocol baud parity and data bits are set correctly on the printer and on the host computer Touch Continue to continue printing Turn the printer power off and then back on to reset the printer 54 Standard network software error Try one or more of the following Touch Continue to continue printing e Turn the printer off and then back on to reset the printer e Upgrade flash the network firmware in the printer or print server 54 Network x software error Try one or more of the following Touch Continue to continue printing e Turn the printer off wait for about 10 seconds and then turn the printer back on e Upgrade flash the network firmware in the printer Troubleshooting 184 55 Unsupported option in slot x 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the unsupported option card from the printer system board and then replace it
205. ote Disk wiping can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks 6 Touch Back and then Exit Config Menu The printer will power on reset and then return to normal operating mode Configuring printer hard disk encryption Note Your printer may not have a hard disk installed Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen Using the Embedded Web Server 1 From the Embedded Web Server click Settings gt Security gt Disk Encryption Note Disk Encryption appears in the Security Menu only when a formatted non defective printer hard disk is installed 2 From the Disk encryption menu select Enable Notes Enabling disk encryption will erase the content of the printer hard disk Disk encryption can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks 3 Click Submit Using the printer control panel 1 Turn off the printer 2 Hold down EB and 6mo while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears Once the printer is fully powered up the touch screen displays a list of functions instead of standard home screen icons such as Copy or Fax 3 Touch Disk Encryption gt Enable N
206. ote Enabling disk encryption will erase the contents of the printer hard disk 4 Touch Yes to proceed with disk wiping A status bar will indicate the progress of the disk wiping task After the disk has been encrypted the printer will return to the Enable Disable screen Securing the printer hard disk and other installed memory 148 Notes e Do not turn off the printer during the encryption process Doing so may result in loss of data e Disk encryption can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks 5 Touch Back and then Exit Config Menu The printer will power on reset and then return to normal operating mode Securing the printer hard disk and other installed memory 149 Maintaining the printer Periodically certain tasks are required to maintain optimum print quality Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet A CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remove paper from the standard exit bin 3 Dampen a clean lint free cloth with water Warning Potential Damage Do not use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer making sure t
207. ote The computer must be connected to the same network as the printer 1 Type the printer IP address into the address field of your Web browser If you do not know the IP address of the printer you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Device Status The Device Status page appears displaying a summary of supply levels Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your area In other countries or regions visit the Lexmark Web Site at www lexmark com or contact the place where you purchased the printer Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Ordering a print cartridge When 88 color cartridge lowor88 color cartridge nearly low appears order anew cartridge Estimated cartridge yield is based on the ISO IEC 19798 standard Extremely low print coverage less than 1 25 for extended periods of time may negatively affect actual yield and may cause cartridge parts to fail prior to exhaustion of toner Maintaining the printer 152 Recommended print cartridge and part number Lexmark Return Program Cartridge Regular cartridge Cyan Print Cartridge C792A1CG C792A2CG Cyan Extra High
208. ount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of the parallel serial and USB buffers e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Temporarily stores print jobs on the printer hard disk before printing This menu only appears if a formatted disk is installed Notes e Off is the factory default setting On buffers print jobs on the printer hard disk e Auto buffers print jobs only if the printer is busy processing data from another input port e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Mac Binary PS Auto On Off Sets the printer to process Macintosh binary PostScript print jobs Notes e Auto is the factory default setting e Off filters print jobs using the standard protocol On processes raw binary PostScript print jobs Standard Network Setup Reports Network Card TCP IP IPv6 Wireless AppleTalk Displays and sets the printer network settings Note The Wireless menu appears only when the printer is connected to a wireless network Network x Setup Reports Network Card TCP IP IPv6 Wireless AppleTalk Network Reports menu
209. out 2 Increase the Print Timeout value and then touch 7 Solving home screen applications problems An application error has occurred CHECK THE SYSTEM LOG FOR RELEVANT DETAILS 1 Type the printer IP address or host name in the address field of your Web browser If you do not know the IP address or host name of the printer then you can e View the information on the printer control panel home screen or in the TCP IP section under the Networks Ports menu e Print a network setup page or menu settings page and locate the information in the TCP IP section 2 Click Settings or Configuration 3 Click Device Solutions gt Solutions eSF gt System tab gt Log 4 From the Filter menu select an application status 5 From the Application menu select an application and then click Submit CONTACT CUSTOMER SUPPORT If you still cannot isolate the problem then contact customer support Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions Try one or more of the following RESET THE PRINTER Turn the printer off wait for about 10 seconds and then turn the printer on Troubleshooting 193 CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off 2 Unplug the printer 3 Check the connection between the option and the printer MAKE SURE THE OPTION IS INSTALLED Print a menu settings page and check to see if the option is listed in the Ins
210. output that matches EuroScale color output e Vivid CMYK increases color saturation for the US CMYK color conversion table Spot Color Replacement Provides the capability to assign specific CMYK values to named spot colors Color Adjust Initiates a recalibration of color conversion tables and allows the printer to make adjustments for color variations in output Notes e Calibrating starts when the menu is selected Calibrating appears on the display until the process is finished Color variations in output sometimes result from changeable conditions such as room temperature and humidity Color adjustments are made on printer algorithms Color alignment is also recalibrated in this process Understanding printer menus 136 Utilities menu Remove Held Jobs Confidential Held Not Restored All Menu item Description Removes confidential and held jobs from the printer hard disk Notes Selecting a setting affects only print jobs that are resident in the printer Bookmarks print jobs on flash drives and other types of held jobs are not affected e Not Restored removes all Print and Hold jobs that are not restored from the printer hard disk or memory Format Flash Yes No Formats the flash memory Warning Potential Damage Do not turn off the printer while the flash memory is being formatted Notes e Yes deletes all data stored in flash memory e No cancels the format request
211. pen an Embedded Web Server associated with your printer Type the printer IP address into the address field of your Web browser If you do not know the IP address of the printer you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Check the virtual display that appears in the top left corner of the screen The virtual display works as an actual display would work on a printer control panel showing printer messages Checking the status of the printer 1 Type the printer IP address into the address field of your Web browser Administrative support 160 If you do not know the IP address of the printer you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Device Status The device status shows the following Paper tray settings Level of toner in the print cartridge Percentage of life remaining in the maintenance kit e Capacity measurements of certain printer parts Setting up e mail alerts Configure the printer to send you e mail alerts when the supplies are getting low or when the paper needs tobe changed or added or when there is a paper jam 1 Type the printer IP address into the ad
212. printer A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 If paper is visible inside the fuser unit then open the fuser access door 3 Firmly grasp the jammed paper on each side and then gently pull it out Warning Potential Damage Do not touch the center of the fuser unit Doing so will damage the fuser Note Make sure all paper fragments are removed 4 Close the side door Paper jam under the fuser 1 Open the side door of the printer CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 If paper is visible under the fuser then firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 166 3 Close the side door of the printer 4 From the printer control panel touch Continue jam cleared 230 paper jam 1 Open the side door of the printer CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Slide the latch to open the duplex cover 3 Grasp the jammed paper and then gently pull it out Note Make sure all paper fragments are removed 4 Close the duplex cover 5 Close the side door of the printer 6 Fro
213. printer language specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job received On through a serial port requires it regardless of the default printer language Off Notes On is the factory default setting When set to Off the printer does not examine incoming data The printer uses PCLemulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off Understanding printer menus 111 Menu item NPA Mode Auto On Off Description Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes e Auto is the factory default setting Auto sets the printer to examine data determine the format and then processes it appropriately e When set to On the printer performs NPA processing If the data is not in NPA format it is rejected as bad data When set to Off the printer does not perform NPA processing e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Serial Buffer Auto 3KB to maximum size allowed Disabled Sets the size of the serial input buffer Notes e Auto is the factory default setting Disabled turns off job buffering Any
214. purchased a multifunction printer MFP that scans copies and faxes you may need additional furniture For more information see www lexmark com multifunctionprinters Learning about the printer 10 You can configure your basic printer by adding optional trays Standard exit bin Wire bail Printer control panel Standard 550 sheet tray Optional 550 sheet tray Optional 2000 sheet high capacity feeder N I O IU A WIN e Multipurpose feeder Understanding the printer control panel 1 2 3 4 7 6 5 Item Description 1 Display Shows the status of the printer 2 Home Lets you navigate back to the home screen 3 Keypad Allows you to enter numbers letters or symbols on the printer Learning about the printer 11 Item Description 4 Sleep Enables Sleep Mode or Hibernate Mode The following are the statuses of the indicator light and the Sleep button Entering or waking from Sleep Mode The indicator light is illuminated solid green Sleep button is unilluminated e Operating in Sleep Mode The indicator light is illuminated solid green Sleep button is illuminated solid amber Entering or waking from Hibernate Mode The indicator light is illuminated solid green Sleep button is illuminated blinking amber e Operating in Hibernate Mode The indicator light is unilluminated Sleep button is blinking amber for 1 10 of a sec
215. r s responsibility For Lexmark technical support visit support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access to the Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 USA 2010 Lexmark International Inc All rights reserved Notices 212 UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark Lexmark with diamond design MarkNet and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries MarkTrack PrintCryption and StapleSmart are trademarks of Lexmark International Inc PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands The following terms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE
216. r type and size it prints from the default paper source Cancel the print job Load src with size Try one or more of the following Load the specified paper in the tray or feeder e Touch Paper loaded continue to clear the message and continue printing If the printer finds a tray that has the correct paper type and size it feeds from that tray If the printer cannot find a tray with the correct paper type and size it feeds from the default paper source Cancel the print job Load src with type size Try one or more of the following e Load the specified paper in the tray or feeder e Touch Paper loaded continue to clear the message and continue printing If the printer finds a tray that has the correct paper type and size it feeds from that tray If the printer cannot find a tray with the correct paper type and size it feeds from the default paper source e Cancel the print job Troubleshooting 178 Load Manual Feeder with custom type name Try one or more of the following Load the specified paper in the manual feeder e Touch Prompt each page paper loaded or Do not prompt paper loaded to clear the message and continue printing e Touch Automatically select paper to use the paper loaded in the tray e Cancel the print job Load Manual Feeder with custom string Try one or more of the following Load the specified paper in the manual feeder Touch Prompt each page paper loaded or Do not pr
217. ransfer the end user receiving the transferred Software Program must agree to all these License Agreement terms Upon transfer of the Software Program your license is automatically terminated You may not rent sublicense or assign the Software Program except to the extent provided in this License Agreement and any attempt to do so shall be void UPGRADES To Use a Software Program identified as an upgrade you must first be licensed to the original Software Program identified by Lexmark as eligible for the upgrade After upgrading you may no longer use the original Software Program that formed the basis for your upgrade eligibility LIMITATION ON REVERSE ENGINEERING You may not alter decrypt reverse engineer reverse assemble reverse compile or otherwise translate the Software Program except as and to the extent expressly permitted to do so by applicable law for the purposes of inter operability error correction and security testing If you have such statutory rights you will notify Lexmark in writing of any intended reverse engineering reverse assembly or reverse compilation You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program ADDITIONAL SOFTWARE This License Agreement applies to updates or supplements to the original Software Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement TERM This License Agreement is effective unless terminat
218. rd electronic components or connectors 1 Access the system board For more information see Accessing the system board on page 23 2 Unpack the printer hard disk Additional printer setup 33 3 Locate the appropriate connector on the system board Note If an optional ISP is currently installed then the printer hard disk must be installed onto the ISP To install a printer hard disk onto the ISP a Using a flathead screwdriver loosen the screws b Remove the screws attached to the printer hard disk mounting bracket and then remove the bracket Additional printer setup 34 c Align the standoffs of the printer hard disk to the holes in the ISP and then press down on the printer hard disk until the standoffs are in place d Insert the plug of the printer hard disk interface cable into the receptacle of the ISP Note The plugs and receptacles are color coded Additional printer setup 35 To install a printer hard disk directly on the system board a Align the standoffs of the printer hard disk to the holes in the system board and then press down on the printer hard disk until the standoffs are in place b Use the two provided screws to attach the printer hard disk mounting bracket c Insert the plug of the printer hard disk interface cable into the receptacle of the system board Note The plugs and receptacles are color coded Additional printer setup 36 4 Reattach the system board
219. rface with a better transfer rate is not available Additional printer setup 54 After installing the serial or communication COM port configure the printer and the computer so they can communicate Make sure you have connected the serial cable to the COM port on your printer 1 Set the parameters in the printer a From the printer control panel navigate to the menu with port settings b Locate the menu with serial port settings c Make any necessary changes to the serial settings d Save the new settings and then print a menu settings page 2 Install the printer driver a Insert the Software and Documentation CD If the installation screen does not appear after a minute then launch the CD manually 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type D setup exe where D is the letter of the CD or DVD drive 3 Press Enter or click OK b Click Advanced Options gt Custom Install Follow the instructions on the computer screen d From the Configure Printer Connection dialog select Connect through a port discovered on your computer and then select a port e Ifthe port is not in the list then click Refresh or Navigate to Add port gt select a port type gt enter necessary information gt OK f Click Continue 1 If you want to add another printer then click Add Another 2 If you want to make changes then select a printer and then click Edit 3 Follow the instructions on the computer
220. rint XR Image menu Anchor Center Fit Height Width Fit Height Fit Width Anchor Top Left Menu item Description Auto Fit Selects the optimal paper size scaling and orientation On Note On is the factory default setting It overrides scaling and orientation settings Off for some images Invert Inverts bi tonal monochrome images Off Notes On e Off is the factory default setting e This setting does not apply to GIF or JPEG images Scaling Scales the image to fit the selected paper size Best Fit Notes e Best Fit is the factory default setting e When Auto Fit is set to On Scaling is automatically set to Best Fit Orientation Portrait Landscape Rev Portrait Rev Landscape Sets the image orientation Note Portrait is the factory default setting XR Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDF files They contain information about using the printer and performing printing tasks Understanding printer menus 143 English French German and Spanish translations are stored in the printer Other translations are available on the Lexmark Web site at www lexmark com Menu item Print All Guides Description Prints all the guides Color Quality Provides information about adjusting and customizing color printing Print Quality Provides information about solving print quality issues Printing Guide Provid
221. rol panel touch Continue jam cleared Clearing jams 173 Troubleshooting Checking an unresponsive printer If your printer is not responding make sure e The power cord is plugged into the printer and a properly grounded electrical outlet e The electrical outlet is not turned off by any switch or breaker e The printer is not plugged into any surge protectors uninterrupted power supplies or extension cords e Other electrical equipment plugged into the outlet is working The printer is turned on The printer cable is securely attached to the printer and the host computer print server option or other network device Once you have checked each of these possibilities turn the printer off and then back on This often fixes the problem Understanding printer messages Adjusting color Wait for the process to complete An error has occurred with the USB drive Please remove and reinsert drive Try one or more of the following Remove and reinsert the flash drive e f the error message remains the flash memory may be defective and require replacement Change paper source to custom type name Try one or more of the following Touch Use current paper source to ignore the message and print from the selected tray Load the correct paper size and type in the tray verify the paper size and type settings are specified in the printer control panel Paper menu and then touch Paper changed continue e Touc
222. s 2 Insert the installation software CD If the installation dialog screen does not appear after a minute then launch the CD manually a Click or click Start and then click Run b Inthe Start Search or Run box type D setup exe where Dis the letter of your CD or DVD drive c Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen For Macintosh users 1 Close all open applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package and then follow the instructions on the computer screen Using the Internet 1 Goto the Lexmark Web site at www lexmark com 2 Navigate to SUPPORT amp DOWNLOADS gt select your printer gt select your operating system 3 Download the driver and install the printer software Note Updated printer software may be available at http support lexmark com Additional printer setup 44 Updating available options in the printer driver Once the printer software and any options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For Windows users 1 Open the printers folder a Click or click Start and then click Run b Inthe Start Search or Run box type control printers c Press Enter or click OK 2 Select the printer 3 Right click t
223. s e Auto is the factory default setting e On processes raw binary PostScript print jobs e Off filters print jobs using the standard protocol Understanding printer menus 108 Menu item Description ENA Address Sets the network address information for an external print server YYY YYY YYY YYY Note This menu item is available only if the printer is attached to an external print server through the USB port ENA Netmask Sets the netmask information for an external print server YYY YYY YYY YYY Note This menu item is available only if the printer is attached to an external print server through the USB port ENA Gateway Sets the gateway information for an external print server YYY YYY YYY YYY Note This menu item is available only if the printer is attached to an external print server through the USB port Ne Parallel x menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received On through a serial port requires it regardless of the default printer language Off Notes On is the factory default setting e When set to Off the printer does not examine incoming data The printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job received On
224. screen g Click Finish 3 Set the COM port parameters After installing the printer driver set the serial parameters in the COM port assigned to the printer driver Note Make sure the serial parameters in the COM port match the serial parameters you set in the printer a Open the Device Manager 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type devmgmt msc 3 Press Enter or click OK Look for Ports and then click to expand the list of available ports Right click the COM port where you attached the serial cable to your computer example COM1 Click Properties aoa oo On the Port Settings tab set the serial parameters to the same serial parameters in the printer Check the serial heading of the menu settings page for the printer settings h Click OK and then close all the windows g Printa test page to verify printer installation Additional printer setup 55 Minimizing your printer s environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment We design with the environment in mind engineer our packaging to reduce materials and provide collection and recycling programs For more information see e The Notices chapter e The Environmental Sustainability section of the Lexmark Web site at www lexmark com environment e The Lexmark recycling program at www lexmark com recycle B
225. settings to the original factory default settings Exceptions include the display language custom sizes and messages and network port menu settings All downloads stored in RAM are deleted Downloads stored in flash memory or on a printer hard disk are not affected From the home screen navigate to gt Settings gt General Settings gt Factory Defaults gt Restore Now gt 4 Administrative support 162 Clearing jams By carefully selecting papers and specialty media and loading it properly you should be able to avoid most jams For more information see Avoiding jams on page 163 If jams do occur follow the steps outlined in this chapter To resolve the jam messages you must clear the entire paper path and touch Continue to clear the message and resume printing The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto however the Auto setting does not guarantee the page will print Note Jam recovery is set to Auto by default The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks Avoiding jams Paper tray recommendations e Make sure the paper lies flat in the tray e Do not remove a tray while the printer is printing e Do not load a tray while the printer is printing Load it prior to printing or wait for a prompt to load it e Do not load too much paper Make sure the stack height does not exceed the indicated maximum hei
226. shaking settings Understanding printer menus 112 Description Menu item Robust XON Determines whether the printer communicates availability to the computer Off Notes On e Off is the factory default setting This menu item applies only to the serial port if Serial Protocol is set to XON XOFF Baud Specifies the rate at which data can be received through the serial port 9600 Notes 19200 38400 e 9600 is the factory default setting 57600 e 138200 172800 230400 and 345600 baud rates are only displayed in the 115200 Standard Serial menu These settings do not appear in the Serial Option 1 Serial Option 2 or Serial Option 3 menus 138200 172800 230400 345600 1200 2400 4800 Data Bits Specifies the number of data bits sent in each transmission frame 8 Note 8 is the factory default setting 7 Parity Sets the parity for serial input and output data frames None Note None is the factory default setting Ignore Even Odd Honor DSR Determines whether the printer uses the DSR Signal Off Notes On e Off is the factory default setting DSR is a handshaking signal used by most serial cables The serial port uses DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable The electrical noise can cause stray characters to print Set this to On to prevent stray characters from printing S SMTP Setup menu Menu item Primary SMTP Gateway Descrip
227. since this is the current screen If you touch an underlined word on the Number of Copies screen before the Number of Copies is set and saved then the selection is not saved and does not become the default setting Attendance message alert If an attendance message affects a function then this icon appears and the red indicator light blinks Warning A If an error condition occurs then this icon appears Understanding the home screen 16 Customizing the home screen Notes e Your home screen icons and buttons may vary depending on your home screen customization settings administrative setup and active embedded applications Some applications are supported only on select printer models e There may be additional solutions and applications available for purchase To learn more visit www lexmark com Or inquire at your point of purchase Accessing the Embedded Web Server Type your printer IP address or host name in the address field of your Web browser Note If you do not know the IP address or host name of the printer then you can e View the information on the printer control panel home screen or in the TCP IP section under the Network Ports menu e Print a network setup page or menu settings page and then locate the information in the TCP IP section Showing or hiding icons on the home screen 1 From the Embedded Web Server click Settings gt General Settings gt Home screen customizat
228. snsseseeceececeeceseseesessesesnsnssseceseeseeceseesessesusususasaueeeeesaueaeaeeeees 197 Solving color quality ProDleMS cccceeessssecceceeceeceecessesenssaeeeceecescessesesnsnsaeeseeeeseessesessusaeeseusasaasaaess 208 Embedded Web Server does not OPen ccccccccessecssesnssnsececeeceececeseeceseeseusugasausueseesesesesseseseeseenenssaess 211 Contacting CUSTOMEN SUPPOMT ccceccccnssssssceecccenseesescsseceeceeesuasseceeceeeseassesececeeeauaesseceeceeeceeeeuaceeeauaesees 211 oIa T AE E E E S E ace A thas cece E E A Le Prod tinftormation einar aan an a a a a a a UN a aa aa a aaa 212 EdItIOMNOtICE koea decteees co eeaes tecttees cogs uebatcetacaudenteece cuca sonscetd den ttuuteonancevstnaceen buen aeesabeaceuaadseteend 212 Power COMSUIMPUOM cnor a eck cobs Sac Scandia E dk diedc bia Succ ca aabe cua edetauh dee dactas eed ecdha ubesubeanus eves 216 WGK EA ES A A E EEE EE E lee Contents 5 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the secti
229. software under license from Adobe Systems Incorporated Copyright 1995 2007 Adobe Macromedia Software LLC All rights reserved Adobe Reader and Flash are trademarks of Adobe Systems Incorporated Notices 226 Index Numerics 1565 Emulation error load emulation option 189 2 000 sheet high capacity feeder installing 39 200 paper jam 165 2000 sheet high capacity feeder loading 65 201 paper jam 165 202 203 paper jams 166 230 paper jam 167 231 239 paper jams 168 24x paper jam 168 250 paper jam 169 31 xx Missing or Defective color cartridge 182 32 xx color cartridge part number unsupported by device 182 34 Incorrect paper size open src 182 35 Insufficient memory to support Resource Save feature 182 36 Printer service required 182 37 Insufficient memory for Flash Memory Defragment operation 183 37 Insufficient memory to collate job 183 37 Insufficient memory some Held Jobs were deleted 183 37 Insufficient memory some held jobs will not be restored 183 38 Memory full 183 39 Complex page some data may not have printed 183 40 color invalid refill change cartridge 183 400 403 paper jams 170 431 454 paper jams 171 455 staple jam 171 456 458 paper jams 171 460 461 paper jams 170 51 Defective flash detected 184 52 Not enough free space in flash memory for resources 184 53 Unformatted flash detected 184 54 Network x software error 184 54 Serial option x error 184
230. t operation 183 37 Insufficient memory to collate job 183 37 Insufficient memory some Held Jobs were deleted 183 37 Insufficient memory some held jobs will not be restored 183 38 Memory full 183 39 Complex page some data may not have printed 183 Index 231 40 color invalid refill change cartridge 183 51 Defective flash detected 184 52 Not enough free space in flash memory for resources 184 53 Unformatted flash detected 184 54 Network x software error 184 54 Serial option x error 184 54 Standard network software error 184 55 Unsupported option in slot x 185 56 Parallel port x disabled 185 56 Serial port x disabled 185 56 Standard parallel port disabled 185 56 Standard USB port disabled 185 56 USB port x disabled 185 57 Configuration change some held jobs were not restored 186 58 Input config error 186 58 Too many bins attached 186 58 Too many disks installed 186 58 Too many flash options installed 186 58 Too many trays attached 187 59 Incompatible output bin x 187 61 Remove defective disk 187 62 Disk full 187 80 xx Fuser life warning 187 80 xx Fuser missing 188 80 xx Fuser near life warning 187 80 xx Replace fuser 188 82 xx Replace waste toner bottle 188 82 xx Waste toner bottle missing 188 82 xx Waste toner bottle nearly full 188 83 xx Replace transfer module 188 83 xx Transfer module life warning 188 83 xx Transfer module missing 188 88 xx Color cartridge
231. t appropriately e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated USB Buffer Sets the size of the USB input buffer Auto Notes e Auto is the factory default setting Disabled turns off job buffering Any jobs already buffered on the printer hard disk are printed before normal processing resumes e The USB buffer size value can be changed in 1 KB increments e The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off e To increase the maximum size range for the USB Buffer disable or reduce the size of the parallel serial and network buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Job Buffering Off On Auto Mac Binary PS Auto On Off Temporarily stores print jobs on the printer hard disk before printing Notes e Off is the factory default setting e On buffers jobs on the printer hard disk e Auto buffers print jobs only if the printer is busy processing data from another input port e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Sets the printer to process Macintosh binary PostScript print jobs Note
232. talled Options list If the option is not listed reinstall it MIAKE SURE THE OPTION IS AVAILABLE IN THE PRINTER DRIVER It may be necessary to manually add the option in the printer driver to make it available for print jobs For more information see Updating available options in the printer driver on page 45 MAKE SURE THE OPTION IS SELECTED From the program you are using select the option Mac OS 9 users should make sure the printer is set up in the Chooser Paper tray problems Try one or more of the following MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray 2 Check for paper jams or misfeeds 3 Make sure the paper guides are aligned against the edges of the paper 4 Make sure the paper tray closes properly RESET THE PRINTER Turn the printer off wait about 10 seconds and then turn the printer on MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY If the paper tray is listed on the menu settings page but paper jams when it enters or exits the tray then it may not be properly installed Reinstall the paper tray For more information see the hardware setup documentation that came with the paper tray or go to http support lexmark com to view the paper tray instruction sheet 2 000 sheet drawer problems CHECK THE DRAWER CONNECTION Make sure the 2 000 sheet drawer is properly connected to the printer Troubleshooting 194 LOAD PAPER If the tray is empty then load paper in the tray or feeder
233. te Operator Panel 17 Showroom 17 assigning a custom paper type name 71 attaching cables 42 attaching the system board cover 23 available internal options 21 avoiding paper jams 163 B Background and Idle Screen 17 Bin Setup menu 100 black and white printing 78 blank pages 197 buttons printer control panel 11 buttons touch screen using 14 C cables Ethernet 42 USB 42 calling customer support 211 canceling print job from computer 85 canceling a print job from a computer 85 from the printer control panel 85 cannot open Embedded Web Server 211 card stock loading in multipurpose feeder 67 tips 83 Change paper source to custom string 175 Change paper source to custom string load orientation 175 Change paper source to custom type name 174 Change paper source to custom type name load orientation 174 Change paper source to paper size paper type 175 Change paper source to paper size paper type load orientation 175 checking an unresponsive printer 174 checking printer status on Embedded Web Server 160 checking printer status using the Embedded Web Server 160 checking status of supplies 152 checking the status of supplies 152 checking the virtual display using the Embedded Web Server 160 checking virtual display using the Enbedded Web Server 160 cleaning exterior of the printer 150 cleaning kit ordering 154 cleaning the printhead lenses 150 Close tray door 175 Close finis
234. tead of Custom Type x Heavy Glossy e Use this menu item to configure automatic tray linking Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Paper Custom Type x Note Only installed trays are listed in this menu Understanding printer menus 90 Menu item MP Feeder Size Letter Legal Executive Oficio Mexico Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope A4 A5 A6 JIS B5 Description Specifies the paper size loaded in the multipurpose feeder Notes Letter is the US factory default setting A4 is the international factory default setting e From the Paper menu Configure MP Feeder must be set to Cassette for MP Feeder to appear as a menu item MP Feeder Type Custom Type x Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Paper Specifies the type of paper loaded in the multipurpose feeder Notes e Custom Type x is the factory default setting e From the Paper menu Configure MP Feeder must be set to Cassette for MP Feeder to appear as a menu item Note Only installed trays are listed in this menu Understanding printer menus 91 Menu item Manual Paper Size Letter Legal Execu
235. tely Keep all other drawers or trays closed until needed 1 Pull the tray out Notice the size indicators on the bottom of the tray Use these indicators to help position the length and width guides Loading paper and specialty media 62 2 Squeeze and then slide the width guide to the correct position for the paper size you are loading 3 Squeeze and then slide the length guide to the correct position for the paper size you are loading Note The length guide has a locking device To unlock push the button on top of the length guide backward To lock push the button forward when a length has been selected 4 Flex the sheets back and forth to loosen them Do not fold or crease the paper Straighten the edges on a level surface 5 Load the paper stack with the recommended print side faceup Loading paper and specialty media 63 Notes e Place the print side facedown for duplex printing e Place pre punched paper with the holes toward the front of the tray e Place letterheads faceup with the header on the left side of the tray e Place letterheads facedown with the header on the right side of the tray for duplex printing e Make sure the paper is below the maximum fill line located on the edge of the paper tray Overloading the tray can cause paper jams and possible printer damage 6 Insert the tray 7 From the printer control panel verify the Paper Size and Paper Type for the tray based on the paper yo
236. tem board e Make sure you are using the correct cable and that it is securely connected MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For more information on installing the network printing software do the following 1 Open the Software and Documentation CD 2 Click Additional 3 Under Publications on this CD select Networking Guide Memory card Make sure the memory card is securely connected to the printer system board USB parallel interface card does not operate correctly CHECK THE USB PARALLEL INTERFACE CARD CONNECTION Make sure the USB parallel interface card is securely connected to the printer system board CHECK THE CABLE Make sure you are using the correct cable and that it is securely connected Solving paper feed problems Paper frequently jams These are possible solutions Try one or more of the following CHECK THE PAPER Use recommended paper and specialty media For more information see the chapter about paper and specialty media guidelines MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder Troubleshooting 196 CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY e Load paper from a fresh package Store paper in its original wrapp
237. ter hard disk is nearly full Notes e None is the factory default setting e The value defined in Disk Near Full Level determines when this action is triggered Disk Full Action None E mail amp Delete Current Log E mail amp Delete Oldest Log Post amp Delete Current Log Post amp Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Determines how the printer responds when disk usage reaches the maximum limit 100MB Note None is the factory default setting URL to Post Logs Determines where the printer posts job accounting logs E mail Address to Send Logs Specifies the e mail address to which the device sends job accounting logs Xi Log File Prefix Note The current host name defined in the TCP IP menu is used as the default log file prefix Understanding printer menus 131 Finishing menu Menu item Description Sides Duplex Specifies whether duplex 2 sided printing is set as the default for all print jobs 1 sided Notes 2 sided e 1 sided is the factory default setting e Youcan set 2 sided printing from the software program For Windows users click File gt Print and then click Properties Preferences Options or Setup For Macintosh users choose File gt Print and then adjust the settings from the print dialog and pop up menus Duplex Binding Defines the way duplexed pages are bound and how the printing on the back
238. the factory default setting Understanding printer menus 94 Menu item Description Heavy Texture Specifies the relative texture of the paper loaded Normal Note Normal is the factory default setting Rough Smooth Rough Cotton Texture Specifies the relative texture of the cotton paper loaded Rough Note Rough is the factory default setting Custom x Texture Specifies the relative texture of the custom paper loaded Normal Notes Rough Smooth e Normal is the factory default setting L e Settings appear only if the custom type is supported J Paper Weight menu Menu item Description Plain Weight Specifies the relative weight of the plain paper loaded Normal Note Normal is the factory default setting Heavy Light Card Stock Weight Specifies the relative weight of the card stock loaded Normal Notes Heavy Light e Normal is the factory default setting e Settings appear only if card stock is supported Transparency Weight Specifies the relative weight of the transparencies loaded Normal Note Normal is the factory default setting Heavy Light Recycled Weight Specifies the relative weight of the recycled paper loaded Normal Note Normal is the factory default setting Heavy Light Glossy Weight Specifies the relative weight of the glossy paper loaded Normal Note Normal is the factory default setting Heavy Light Heavy Glossy Weight Specifies the relative weight of the glossy paper loade
239. through a serial port requires it regardless of the default printer language Off Notes e On is the factory default setting e When set to Off the printer does not examine incoming data The printer uses PCLemulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Sets the printer to perform the special processing required for bidirectional Auto communication following the conventions defined by the NPA protocol On Notes Off Auto is the factory default setting Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Understanding printer menus 109 Menu item Parallel Buffer Auto 3KB to maximum size allowed Disabled Description Sets the size of the parallel input buffer Notes e Auto is the factory default setting Disabled turns off job buffering Any print jobs already buffered on the printer hard disk are printed before normal processing resumes The parallel buffer size setting can be changed in 1 KB increments e The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off Toincrease the maximum size range for the Parallel Buffer disable or reduce the size of the USB serial and network buffers e Changing this
240. ting e For Windows users specify the paper type from Print Properties e For Macintosh users specify the paper type from the Print dialog MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When 88 xx color cartridge lowappears make sure that toner is distributed evenly among all four print cartridges or whichever color has the shadow images 1 Remove the print cartridge Warning Potential Damage Be careful not to touch the photoconductor drum Doing so may affect the print quality of future print jobs 2 Firmly shake the cartridge side to side and front to back several times to redistribute the toner 3 Reinsert the print cartridge Note If print quality does not improve replace the print cartridge of the color that is giving a shadow If the problem continues the printer may need to be serviced For more information contact customer support Gray background on prints MAKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE Replace the worn or defective print cartridge Troubleshooting 199 Incorrect margins BS ABC DEF These are possible solutions Try one or more of the following CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the Paper Size setting 2 Before sending the job to print specif
241. tings gt Device Solutions gt Solutions eSF gt Remote Operator Panel 2 Select the Enabled check box and then customize the settings 3 Click Apply To use Remote Operator Panel from the Embedded Web Server click Applications gt Remote Operator Panel gt Launch VNC Applet Exporting and importing a configuration using the Embedded Web Server You can export configuration settings into a text file that can then be imported and used to apply the settings to one or more additional printers Exporting a configuration 1 From the Embedded Web Server click Settings or Configuration 2 Click Device Solutions gt Solutions eSF or click Embedded Solutions 3 From Installed Solutions click the name of the application you want to configure 4 Click Configure gt Export 5 Follow the instructions on the computer screen to save the configuration file and then enter a unique file name or use the default name Note Ifa JVM Out of Memory error occurs then repeat the export until the configuration file is saved Customizing the home screen 19 Importing a configuration 1 From the Embedded Web Server click Settings or Configuration 2 Click Device Solutions gt Solutions eSF or click Embedded Solutions 3 From Installed Solutions click the name of the application you want to configure 4 Click Configure gt Import 5 Browse to the saved configuration file and then load or preview it Note If a timeout occurs and
242. tion Specifies SMTP server gateway and port information Primary SMTP Gateway Port Secondary SMTP Gateway Note 25 is the default SMTP gateway port Secondary SMTP Gateway Port Understanding printer menus 113 Description Menu item SMTP Timeout Specifies the amount of time in seconds before the server stops trying to 5 30 send an e mail Note 30 seconds is the factory default setting Reply Address Specifies a reply address of up to 128 characters in the e mail sent by the printer Use SSL Sets the printer to use SSL for increased security when connecting to the Disabled SMTP server Negotiate Notes Required Disabled is the factory default setting e When the Negotiate setting is used the SMTP server determines if SSL will be used SMTP Server Authentication No authentication required Login Plain CRAM MD5 Digest MD5 NTLM Kerberos 5 Specifies the type of user authentication required for scan to e mail privileges Note No authentication required is the factory default setting Device Initiated E mail None Use Device SMTP Credentials Specifies what credentials will be used when communicating to the SMTP server Some SMTP servers require credentials to send an e mail Notes User Initiated E mail None Use Device SMTP Credentials Use Session User ID amp Password Use Session E mail address amp Password Prompt User e None is the factory default setting for Devi
243. tive Oficio Mexico Folio Statement Universal A4 A5 A6 JIS B5 Description Specifies the size of the paper being manually loaded Note Letter is the US factory default setting A4 is the international factory default setting Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Paper Custom Type x Specifies the type of paper being manually loaded Note Plain Paper is the factory default setting Manual Envelope Size 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope 7 3 4 Envelope 9 Envelope Specifies the size of the envelope being manually loaded Note 10 Envelope is the US factory default setting DL Envelope is the international factory default setting Manual Envelope Type Envelope Rough Envelope Custom Type x Specifies the type of envelope being manually loaded Note Envelope is the factory default setting Note Only installed trays are listed in this menu Understanding printer menus 92 Configure MP menu Menu item Description Configure MP Determines when the printer selects paper from the multipurpose feeder Cassette Notes Manual First e Cassette isthe factory default setting Cassette configures the multipurpose feeder as the automatic paper source e Manual sets the multipurpose feeder only for man
244. to a computer Delete Log Specifies whether audit logs are deleted Yes Note Yes is the factory default setting No Understanding printer menus 117 Description Menu item Configure Log Specifies whether and how audit logs are created Enable Audit Notes No Yes Enable Audit determines if events are recorded in the secure audit log and Enable Remote Syslog remote syslog No is the factory default setting No e Enable Remote Syslog determines if logs are sent to a remote server No is the 4 factory default setting es Bahan sree Fadilit Remote Syslog Facility determines the value used to send logs to the remote eo ee y syslog server 4 is the factory default setting 5 tof ti e With the security audit log activated the severity value of each event is recorded EVET OT EMRAT ROB 4 is the factory default setting 0 7 Set Date and Time menu Current Date and Time Menu item Description Shows the current date and time settings for the printer Manually Set Date and Time input date time Notes Date and Time is set in YYYY MM DD HH MM format e Manually setting the date and time sets Enable NTP to Off Time Zone list of time zones Automatically observe DST On Note GMT is the factory default setting Note On is the factory default setting This uses the applicable Daylight Saving Time associated with the Time Zone setting Off Enable NTP Enables Network Time Protoc
245. to setting Check with your system support person if you are not sure which channel to select Security Method There are three basic options for Security Method WEP key If your network uses more than one WEP key enter up to four in the provided spaces Select the key currently in use on the network by selecting the Default WEP Transmit Key or WPA or WPA2 passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or the printer will not be able to communicate on the network No security If your wireless network does not use any type of security then you will not have any security information Note Using an unsecured wireless network is not recommended If you are installing the printer on an 802 1X network using the Advanced method then you may need the following e Authentication type e Inner authentication type e 802 1X username and password e Certificates Note For more information on configuring 802 1X security see the Networking Guide on the Software and Documentation CD Installing the printer on a wireless network Windows Before installing the printer on a wireless network make sure e Your wireless network is set up and working properly e The computer you are using is connected to the same wireless network where you want to set up the printer Additional printer setup 46 1 Co
246. tory default setting It shows the factory default set of Flash fonts downloaded in RAM All e Flash and Disk settings show all fonts resident in that option Make sure the flash option is properly formatted and is not read write or password protected Download shows all the fonts downloaded in RAM e All shows all fonts available to any option Font Name Identifies a specific font and where it is stored RO Courier Note RO Courier is the factory default setting The RO Courier format shows the font name font ID and storage location in the printer The font source abbreviation is R for Resident F for Flash K for Disk and D for Download Symbol Set Specifies the symbol set for each font name 10U PC 8 Notes 12U PC 850 e 10U PC 8 is the US factory default setting 12U PC 850 is the international factory default setting e Asymbol set is a set of alphabetical and numeric characters punctuation and special symbols Symbol sets support the different languages or specific programs such as math symbols for scientific text Only the supported symbol sets are shown PCL Emulation Settings Point Size 1 00 1008 00 Changes the point size for scalable typographic fonts Notes 12 is the factory default setting Point Size refers to the height of the characters in the font One point equals approximately 1 72 of an inch e Point sizes can be increased or decreased in 0 25 point increments PCL Emulation Settings Pitch
247. tridge came in Lexmark will recycle the box Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling Boxes used to return the cartridges are also recycled To return Lexmark cartridges for reuse or recycling follow the instructions that came with your printer or cartridge and use the pre paid shipping label You can also 1 Visit our Web site at www lexmark com recycle 2 From the Toner Cartridges section select your country from the list 3 Follow the instructions on the computer screen Minimizing your printer s environmental impact 60 Loading paper and specialty media This section explains how to load the 550 sheet tray an optional 2 000 sheet tray a multipurpose feeder and an optional 550 sheet specialty media drawer It also includes information about paper orientation setting the Paper Size and Paper Type and linking and unlinking trays Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size m
248. tting e On overrides Toner Darkness settings Understanding printer menus 134 Menu item RGB Brightness 6 to6 Description Adjusts brightness in color outputs Notes Ois the factory default setting This does not affect files where CMYK color specifications are used RGB Contrast Adjusts contrast in color outputs 0 5 Notes Ois the factory default setting This does not affect files where CMYK color specifications are used RGB Saturation Adjusts saturation in color outputs 0 5 Notes Ois the factory default setting This does not affect files where CMYK color specifications are used Color Balance Cyan 5 to5 Magenta 5to5 Yellow 5to5 Black 5to5 Reset Defaults Adjusts color in printed output by increasing or decreasing the amount of toner used for each color Note 0 is the factory default setting Color Samples sRGB Display sRGB Vivid Display True Black Vivid Off RGB US CMYK Euro CMYK Vivid CMYK Off CMYK Prints sample pages for each of the RGB and CMYK color conversion tables used in the printer Notes e Selecting any setting prints the sample Color samples consist of a series of colored boxes along with the RGB or CMYK combination that creates the color observed These pages can be used to help decide which combinations to use to get the desired printed output e From a browser window type the IP address of the printer to access
249. u loaded Loading paper and specialty media 64 Loading the 2000 sheet high capacity feeder The high capacity feeder can hold up to 2 000 sheets of A4 letter or legal size paper 80 g m or 20 Ib CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each paper drawer or tray separately Keep all other drawers or trays closed until needed 1 Pull the tray out 2 Adjust the width guide as necessary 3 Flex the sheets back and forth to loosen them Do not fold or crease the paper Straighten the edges on a level surface Loading paper and specialty media 65 4 Load paper into the tray with the print side faceup Note Make sure the paper is below the maximum fill line located on the edge of the paper tray Overloading the tray can cause paper jams Notes e Place pre punched paper with the holes toward the front of the tray e Place letterheads faceup with the header on the left side of the tray e Place letterheads facedown with the header on the right side of the tray for duplex printing 5 Insert the tray Loading paper and specialty media 66 Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media such as transparencies labels card stock and envelopes It can be used for single page or manual printing or as an additional tray The multipurpose feeder can hold approximately 100 sheets of 75 g m 20 Ib paper e
250. ual feed print jobs e First configures the multipurpose feeder as the primary paper source Substitute Size menu Menu item Description Substitute Size Substitutes a specified paper size if the requested paper size is not available All Listed Notes Off Statement A5 e All Listed is the factory default setting All available size substitutions are allowed Letter A4 e Off indicates no size substitutions are allowed e Setting a size substitution lets a print job continue without a Change Paper message appearing Paper Texture menu Menu item Description Plain Texture Specifies the relative texture of the plain paper loaded Normal Note Normal is the factory default setting Rough Smooth Card Stock Texture Specifies the relative texture of the card stock loaded Normal Notes Rough Smooth e Normal is the factory default setting e Settings appear only if card stock is supported Transparency Texture Specifies the relative texture of the transparencies loaded Normal Note Normal is the factory default setting Rough Smooth Recycled Texture Specifies the relative texture of the recycled paper loaded Normal Note Normal is the factory default setting Rough Smooth Understanding printer menus 93 Menu item Glossy Texture Normal Rough Smooth Description Specifies the relative texture of the glossy paper loaded Note Normal is the factory default setti
251. velope 98 4x226 1mm X X X v X 3 875 x 8 9 in Com 10 104 8 x 241 3 mm X X X V X Envelope 4 12 x 9 5 in DL Envelope 110 x 220 mm X X X V X 4 33 x 8 66 in C5 Envelope 162 x 229 mm X X X V X 6 38 x 9 01 in B5 Envelope 176 x 250 mm X X X V X 6 93 x 9 84 in Other Envelope 85 7 x165 mm to X X X JV X 215 9 x 355 6 mm 3 375 x 6 50 in to 8 5x 14 in 1 Supported by C792 models only 2 This formats the envelope size setting for 215 9 x 355 6 mm 8 5 x 14 in unless the size is specified by the software application Paper and specialty media guide 76 Supported paper types and weights The printer supports 60 176 g m 16 47 Ib paper weights for one sided printing Two sided printing is supported on 64 176 g m 17 47 b paper weights Note Labels transparencies envelopes and card stock always print at reduced speed Paper type Standard Optional Optional Multipurpose Duplexer 550 sheet tray 550 sheettray 2 000 sheet tray feeder Tray 1 Paper v v v v v e Plain e Recycled e Glossy e Heavy Glossy Bond Letterhead Preprinted e Colored e Light e Heavy Rough Cotton e Custom Type x Card stock V V X lt lt lt x Transparencies X X X Labels vV vV X vV v e Paper e Vinyl Envelopes X X X V X t This media is supported only in the multipurpose feeder 2 Do not use inkjet or 3M CG3710 transparencies
252. when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed Notices 221 To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you
253. with a supported card 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on 56 Parallel port x disabled Try one or more of the following e Touch Continue to clear the message The printer discards any data received through the parallel port e Make sure the Parallel Buffer menu item is not set to Disabled 56 Serial port x disabled Try one or more of the following e Touch Continue to clear the message The printer discards any data received through the serial port e Make sure the Serial Buffer menu is not set to Disabled 56 Standard USB port disabled Try one or more of the following e Touch Continue to clear the message The printer discards any data received through the USB port e Make sure the USB Buffer menu item is not set to Disabled 56 Standard parallel port disabled Try one or more of the following e Touch Continue to clear the message The printer discards any data received through the parallel port e Make sure the Parallel Buffer menu item is not set to Disabled 56 USB port x disabled Try one or more of the following Touch Continue to clear the message The printer discards any data received through the USB port e Make sure the USB Buffer menu is not set to Disabled Troubleshooting 185 57 Configuration change some held jobs were not restored Something has changed in the printer to invalidate the held jobs Possible changes include
254. ww hc sc gc ca rpb Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 2005 32 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy using products Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain v
255. y a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Notices 222 Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable INNO EVENT WILL LEXMARK BE LI
256. y selecting certain printer settings or tasks you may be able to reduce your printer s impact even further This chapter outlines the settings and tasks that may yield a greater environmental benefit Saving paper and toner Studies show that as much as 80 of the carbon footprint of a printer is related to paper usage You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions such as printing on both sides of the paper and printing multiple pages on one side of a sheet of paper For information on how you can quickly save paper and energy using one printer setting see Using Eco Mode on page 57 Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 74 Conserving supplies Use both sides of the paper If your printer model supports duplex printing you can control whether print appears on one or two sides of the paper by selecting 2 sided printing from the Print dialog or from the Lexmark Toolbar Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple page document onto one side of a single sheet of paper by selecting a setting from the Multipage printing N Up section of the Print dialog screen
257. y the correct size setting e For Windows users specify the size from Print Properties e For Macintosh users specify the size from the Page Setup dialog Light colored line white line or incorrectly colored line appears on prints Try one or more of the following MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE Replace the defective print cartridge MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE Replace the defective transfer belt For more information see the instruction sheet that came with the replacement part Troubleshooting 200 Paper curl Try one or more of the following CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder 1 From the printer control panel Paper menu check the Paper Type and Paper Weight settings 2 Before sending the print job specify the correct paper type setting e For Windows users specify the paper type from Print Properties e For Macintosh users specify the paper type from the Print dialog LOAD PAPER FROM A FRESH PACKAGE Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it Print irregularities Try one or more of the following LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity Store paper in its original wrapper until you use it CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and wei
258. you view or change the current WINS server address Enable DDNS Lets you view or change the current DDNS setting Yes Note Yes is the factory default setting No Enable mDNS Lets you view or change the current mDNS setting Yes Note Yes is the factory default setting No DNS Server Address Lets you view or change the current DNS server address Enable HTTPS Lets you view or change the current HTTPS setting Yes Note Yes is the factory default setting No IPv6 menu Note This menu is available only in network models or in printers attached to print servers This menu is available from the Network Ports menu Understanding printer menus 105 Network Ports gt Standard Network or Network x gt Standard Network Setup or Network x Setup gt IPv6 Enable IPv6 On Off Menu item Description Enables IPv6 in the printer Note On is the factory default setting Auto Configuration On Off Specifies whether the network adapter accepts the automatic IPv6 address configuration entries provided by a router Note On is the factory default setting Set Hostname Lets you set the printer host name View Address Shows the printer IPv6 address Note The IPv6 address can be changed only from the Embedded Web Server View Router Address Shows the router address Note The router address can be changed only from the Embedded Web Server Enable DHCPv6 On Off Enables DHCPv6 i
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