LevelOne VOI-9300 User's Manual
Contents
1. 8 2 9 Voicemail Setting Voicemail is the voice messages of incoming calls When the call is not answered the VOI 9300 will play the voice prompt and the caller may leave voice message You can play the caller s voice message in time This setting must be compatible with the Voice Mail Service of Users Function Setting Voicemail setting User Pass word SMTP server Submit General settings Voicemail setting Mailbox test yoda com tw User test Password test SMTP server mail oda com tw MailBox The e mail address of mailbox User The user name used by the e mail address Password The password used by the e mail address SMTP Server This is the e mail address used by SMTP of e mail server domain name Use SSL Mode Need to be checked If SSL mode is used Do not check if General settings is used 2007 11 21 28 SSL for Gmail The IP PBX supports voicemail via Gmail server by using SSL mode MailBox This is used for the sending account in Gmail This must be registered in Gmail in advance User The user name reistered to Gmail Password The password registered to Gmail SMTP Server Gmail uses port 465 for the SSL SMTP server Use SSL Mode Check to activate the function Press Submit to save the configurations and press Reboot to activate the new configurations 8 2 10 Time Zone Setting This provides system date and time information The time will be recorded for use of CDR or2. Add Users You may create group users accounts and assign group numbers with priority to all the accounts You may also assign password to each account or generated by IP PBX After settings you may display all the created accounts 2007 11 21 42 Add Users start User ID End User ID Password ON 8 OFF Password Confirmed Pass word EENEN EO O Os Ds Os Ds O7 38 Hs El 10 10 14 10 12 0 13 Ol 14 Ol 15 El Authority C 0 22 we a Memo 8 6 3 Bindings Extension binding is used to bind many extension numbers together as a group When calling to one of the extension the other binding extension will ring as well This is also referred to as Group Ringing 1 User ID To enter extension number 2 Bind ID To enter the binding ID The extension number with same binding ID will belong to the same binding group 3 The binding list will display the extension numbers Note that one extension number can belong to multi binding groups Add User ID Bind User List NO User ID Bind ID Operation 2007 11 21 43 Add UserID 2005 Bind ID 1 Bind User List 8 6 4 Delete User Accounts There are two ways for user account deletion one is for single account deletion and the other is for group account deletions For single account deletion you need only to enter the extension number For group account deletions you need to enter a range of extension numbers The IP PBX will delete all the use
3. Redirect into One of the hotline functional calls Memo For memo descriptions Current Access Number List ICON AT TI E Operon A O e en T A The Access Number will be displayed after pressing Submit button 2007 11 21 34 8 4 Outgoing Call The IP PBX provides two kinds of outgoing calls one is via FXO port to local PSTN lines and the other is via VoIP calls The settings are as follows Home Network System Incoming Call Outgoing Call SwitchBoard Users Advanced Setting CDR Upgrade amp Reboot Exit gt Outgoing calls Via FXO gt Outgoing calls Via VoIP 8 4 1 Outgoing Calls via FXO ports The IP PBX is equipped with 4 FXO ports for connection to local PSTN lines All the extension number can then make outgoing call to local PSTN numbers You need to assign the group number to each of the FXO port to activate the FXO outgoing PSTN line If any FXO port is not assigned any group number the outgoing call for this FXO port will be prohibited and only incoming calls can be accepted For outgoing calls you need to specify the group number for calling PSTN numbers and the IP PBX will select one of the available FXO ports from the group to make an outgoing calls This make the grouping become flexible in outgoing calls FXO Groups ra a apa e m m m E ow ra Be a aj aj aj m 68 O O n a ea oye m E Having set the rules for local outgoing PSTN calls the authority is
4. VOI 9300 SIP IP PBX User Manual Table of Content 1 INTRODUCTION ai A A Soe ea 4 Da IN aad eesea Neca ts aaa nese tase E E E 4 Di PEATURE SN Tia le ais sles eee SE seh Aca a a 5 324 STANDARD COMPLIANCE cn eee nee 5 4 PACKING GCGONTENT cridier Ss Gaver ce oe ie ate eee tae N ids ae ee 6 5 LED INDICATORS amp INTERFACE CONNECTOR Sinn caos 6 O INSTALLATIONS riir a A A AS AAA AA AA 8 le RESET TO FACTORYDEFAU Dina E E E E 8 8 IP PBX CONFIGURATIONS BY WEB BROWSER ccccsssssssssssccssssssssssscccsscssssssssccscccessssessocssccesssssccnscoessees 9 Ss e e o eo 11 OT TICO RES US ta ti ti it Ube daca 11 ELZ LLANES CUNA 12 01 0 WAN SCI OS ip aaa 12 oI fics A AAA A E N O E TR 14 SR SS A A AN 14 OO VERS CUNOS nn 16 E A A a A O A ca bsoNaieee eee 18 O SY O O 18 OLL ala OCU oo A een 19 OL SIMS UNOS liada 19 eE MUSEOS aos 20 AE TEEN a AAA A A O oT Fen rn eget at 21 A SS A CP O E A TT 22 0 2 FIAQMINACCO Eslida 27 0 20 USB DRK SeN O sai iia 2 o2 I A A OSSU A AA N 28 0 210 TINEO e IN a tie 29 37 INCOMING C ALESSETTNO Sail 30 3 EAS TONE AD POS ais 30 De E SO RL AA O A O A aaa aces 31 SA A O Cann NUN 33 ROU MGOING CA ld Io salad 35 0 41 OUIGO Ma Calls Vid EKO DON Sica 35 6 42 Quigoing Cals Wa VOIP lt a lancet a E tue had slveag loans AOT 37 2007 11 21 2 8 SWITCHBOARD AUTO ATTENDANT SET TINGS nai didas 39 AA POMS SAG Cy areata taatiantes ne sascha A Mae hea irae dann doce atcha tat haa raee ate 39 GILL Operor S
5. DDNS server Password The DDNS server requires you to supply a name and password to update your IP address You have to register the user name and password offline to the specific DDNS server DDNS Status Disable or Enable have to show DDNS Service Disable Enabled DDNS service Example for www 3322 org Dynamic DNS Setting Service Provider cn 9 Dynamic Domain Host Name test 3322 org User Name test Password 40090 DONS Status Disable DONS Service Disable Enable 2007 11 21 15 Example for www dyndns com Dynamic DNS Setting Service Provider dyndns z Host Name test dyndns org User Name test Password 009 DONS Status Disable DONS Service Disable 9 Enable DDNS Settings This shows the current registration of www 3322 org or www dyndns org for dynamic DNS service 8 1 6 VPN Settings VPN is namely virtual private network VPN establishes a temporary and safely connection over public network generally Internet Usually VPN is an extension of an intranet It helps remote users company branches commercial partners and suppliers to establish a reliable and safely connection with intranet and guarantees safe data transmission The IP PBX supports two kinds of VPN Link PPTP VPN server and OpenVPN client VPH Server Setting PPTP VPN Server Service Enable 8 Disable User Name Password VPN Client Setting OPENVPH VPN Client Service Enable Disable
6. 5 2007 11 01 09 42 01 0 7 OE 2007 11 01 09 47 15 0 i 9 2007 11 01 09 47 14 0 13 a 2007 11 01 10 26 35 0 14 OE 2007 11 01 10 30 43 0 15 201 260 2007 11 01 10 32 12 25 0 ast Current Totalt 15 2007 11 21 56 System CDR Query Query Type By Month By Time slice Totali24 Record s FirstiPrevious NextilLast Current Totalt 5 8 8 2 User Call Records You may query all the calls for certain user during the specified time frame and export to local storages User CDR Query User ID Start End Time 2007 vear 10 Month Day 2007 vear 10 Month 22 Day COR Types All Records ll CDA Types ALL Records ll Records Caller Records Callee Records Example User COR Query User ID 2002 StartEnd Time 007 Year 11 Month UT Day lt 00T Year 11 Month UT Day CDR Types All Records ki w aie Total Record s FirsiiPreviousiNextilast Current Totali 1 2007 11 21 57 8 9 Upgrade amp Reboot Home Network System Incoming Call Outgoing Call SwitchBoard Users Advanced Setting CDR Upgrade amp Reboot Exit 8 9 1 User information Export amp Import Before upgrading the VOI 9300 IP PBX or reset to factory defaults you may export all the user information to local PC storage and import back after the upgrade or default settings are done Infomation import Information Export Export Click on DOW
7. 8300 L WANE IP Phonese Ca if be x 2007 11 21 60 Applications of IP PBX with ADSL This VOI 9300 supports PPPOE to work with ADSL and to integrate IP PBX into the corporate network for VolP applications 2 ra ADSL Modern NANO one Sy EP540 i LA Pe f IP Phones amp Za M e gt an lt 2007 11 21 61
8. Modify Password New Password Confirm Password 8 2 8 USB Disk Setting USB disk Service 7i Ensure that USB Disk have been inserted When you record voice mail in USB disk Ensure that ps you have cancelled the use of USB Disk recording voice mail when you remove the USB Disk Operation aStatus Insert USH Disk Record voice mail in USB Dizk Enable Disable Y When you need to store the voice mails please do the steps as follows USB disk Service Ensure that USB Disk have been inserted When you record voice mail in USB disk Ensure that ma you have cancelled the use of USB Disk recording voice mail when you remove the USB Disk Operation amp Status Insert USE Disk Record voice mail in USB Disk Enable Disable 1 Insert USB disk 2 3 Select Yes to enable USB voice mail recording 4 Click Submit button Select Insert USB Disk in the current status 2007 11 21 27 When the voice mails is not needed please do the steps as follows USB disk Service Ensure that USB Disk have been inserted When you record voice mail in USB disk Ensure that you have cancelled the use of USB Disk recording voice mail when you remove the USB Disk Remove USB Disk Tips Record voice mail in USB Disk Enable Disable 9 1 Select Insert USB Disk in the current status 2 Select No to disable USB voice mail recording 3 Click Submit button 4 Pull out the USB disk
9. S 8 IP PBX Configurations by Web Browser You may enter the IP address from PC Web browser to configure VOI 9300 For example enter http 192 168 1 1 from IE web browser to display login page as follows Note that VOI 9300 support auto MDIX for LAN port If a notebook PC is directly connected to the LAN port of VOI 9300 for web configurations the user may use the Ethernet CAT5 cable included in the accessory 1 Please enter the default IP address http 192 168 1 1 from PC Web browser The following Web page shall be displayed on PC If you have difficulties accessing the Web page from the PC Web browser the subnet IP of PC might be different from 192 168 1 xxx In this case please refer to Chapter 9 for trouble shooting VYOL 9300 IP PBX Password 2 Please enter the username and password into the blank field The default settings are Username admin Password 123456 3 Click the Login button to enter the VOI 9300 for web configurations Whenever you change the setting in each Web page remember to click the Submit button to save into the non volatile memory and click the Reboot button to activate the new settings WAN amp LAN Network IP Address and Mask 2007 11 21 9 4 VOI 9300 provides 100 SIP user ID number accounts which can be configured as well by Web browser The preset user ID numbers are from 2001 2010 with same password 123456 The SIP service port is default at 5060 A E SI Ad
10. TCP upp Brower Brower a 2007 11 21 16 VPN Server Configuration for PPTP Point to Point Tunnel Protocol VPH Server Setting PPTP VPN Server Service Enable 7 Disable User Name test Pass word test VPN Server You may enable or disable VPN Server Service UserName For remote user when connected to VPN server Password For remote user when connected to VPN server Press Update to save the configurations and press Reboot to activate the new configurations VPN Client Configuration for OPENVPN OpenVPN is used when the IP PBX register as a VPN client to a remote VPN server VPN Client Setting OPENVPN VPN Client Service Enable Disable Server Address 220 229 128 T5 1194 Communication Top UDP CA Certificate Brower Client Certificate Brower Client Key VPN Client Service You can enable or disable VPN Client Service Server Address The IP address of remote VPN server with format of address port Communication The communication mode between clients and servers CA certificate The CA certificate given by the VPN server Client certificate The Client certificate given by the VPN server Client Key The Client key given by the VPN server Press Update to save the configurations and press Reboot to activate the new configurations 2007 11 21 17 8 2 System The VOI 9300 IP PBX System configurations can be set in this section The settings include Serve
11. tT send mez to mailbox and saved on server You may to choose one for Approach to store the Voice mail method 1 Send msg to mailbox not saved on server It will only send the message to the Email Address without saving a copy on the IP PBX 2 Send msg to mailbox and saved on server It will send the message to Email address with a copy saved on the IP PBX Note 1 Every user may select only one at a time out of the three functions 2 You need to check on the icon to select the desired function 3 The dialing number must follow the rules for outgoing calls 8 6 User List There are two kinds of list one for all the users and the other for the on line registered users All Users List no Operator a e os em mue 2 ame mes IRC CI EC CO o IE fe CI CI II IR am ee tot IEC s ams mes fet o e EC IEC CI ERC IC r es o mm mue s a O EE o ee ett IEC o a we CO ICI ER The list will show the current setting status for each user as follows 1 Normal 2007 11 21 47 2 3 4 5 Unconditional Transfer Call Transfer including busy off line and no answer transfer Find Me Telephone Binding A e NN You may modify and update all the user settings directly from the entry of the list 8 6 8 On Line User List The on line users are for the current registered users Current OnLine List no Pela Paces gt 121002182 717023855 1210002148
12. used to restrict the call For example for authority gt 5 only the user extension number with authority gt 5 can make an outgoing call through the FXO ports in this group The user extension prefix is used to indicate the group number for making an outgoing call The delete digits is used to delete the group number with additional prefix before the dialing string The external use is to allow the external user to use the same rule for redial out to local PSTN numbers when calling into the IP PBX Current Outgoing Rules List Via FXO 2007 11 21 35 Add Outgoing Rules via FXO Outgoing Desc PS TH Authority 0 Group NO Groupi Dial Prefix 0 Dial Strip Bit 1 Append Prefix Extern UserControl Enable Disal Here you can configure outgoing call rules for FXO ports Outgoing Desc Brief description of this rule Authority Used to restrict user s call only user whose Authority is equal or greater than this value can use this rule to make an outgoing call Group NO Used to specify the FXO group for each outgoing call the IP PBX selects an available FXO port from this group Dial Prefix The prefix number when user uses this rule to make an outgoing call Dial Strip Bit Indicates how many bits will be stripped from the dialed number ppend Prefix Indicates what added on the dialed number Extern User Control If select Enable users from the third party system can use this rule to
13. 02 hotline number to 2 System gt Hotlines gt Queue1 gt Modify of Operation Modify HotLine Description Queue Current HotLine 1701 New HotLine 1 Click Submit to finish System gt Hotlines gt Queue2 gt Modify of Operation Modify HotLine Current HotLine 11702 New HotLine 2 Click Submit to finish 2 Add to the Queues for an existing extension number 208 Advanced Setting gt Queue Setting gt Agent Setting Current Queue List Add User as Agent Queue Extension 1 UserID 208 Priority 5 we Memo sss 2007 11 21 25 Submit to add the number 208 for Queue Current Queue Agents List penson Agent Usero HI E O The number will be displayed in the Current Queue Agent List for Queue 1 Add User as Agent Queue Extension 2 User ID 203 Priorty 5 we Memo Submit to add the number 203 for Queue2 Current Queue Agents List The number will show in the Current Queue Agent List for Queue2 3 Add Voice prompts to Switchboard Add Prompt New Prompt Ciiwork welcome gam Submit Prompts List no a 3 greeting gsm 23092 1 It will display voice prompts in the List Operation A AAA Set as switchboard prompt Press the ICON to Activate the Voice 2007 11 21 26 Prompts List ee HS IN ms e a a E argo O e y o The No 1 of Status will show 1 to indicate activate status 8 2 Admin Account
14. 3 FXO3 Redirect to Perators ueue FXO 4 FXO4 Redirect to Queue muele Hueued Conference Rooml FXO 2 FX02 Redirect to y Conference Room Queue Settings Hotline Operators Hotline Exten Settings Hotline CID Reader Voicemail 2007 11 21 30 8 3 2 Calls from VolP The IP PBX can function as a terminal CPE to register into a SIP server or another IP PBX For any external VoIP calls for example 1234 into this IP PBX you may redirect to either Auto Attendant Operator Conference rooms etc a Feature Submit Registered Users List Registry Address 192 168 62 3 5060 p Address or DomainName port UserName 1254 Username on Extern Sip Server Password test User s Password on Extern Sip Server Redirct to 44 Features Standard a Memo e Registry Address The SIP Registration Server IP URL Port number provided from ITSP other IP PBX or SIP Server eo User Name The user name provided from ITSP other IP PBX or SIP Server o Password The password provided from ITSP other IP PBX or SIP Server e Redirect To AA Operators Conference rooms etc 2007 11 21 31 Operators Queue l Queues Queue 3 Queued Conference Rooml Conference Room Queue Settings Hotline Operators Hotline Exten Settings Hotline CID Reader Redird Voicemail standard Standard CECOM Registered Users List naaras serene i ewes EI NC EE You may also press the icon to mo
15. 68 139 3 Subnet Mask 255 255 250 0 Gateway 192 168 62 1 Optional First DNS Server 168 95 1 1 Optional DNS Server Optional Dynamic IP Mode WAN Setting WAN Link Types Dynamic IF MAC Address DE 53 44 41 28 73 First DNS Server 168 95 1 1 Optional Second DNS Server tOptional PPPoE Mode WAN Setting WAN Link Types PPPOE internet Account 8123456 hinet net internet Password 000 00 Config DNS Servers First DNS Server 168 95 1 1 Optional When VOI 9300 IP PBX connects to ADSL Modem with PPPOE link you may need to enter the account name and password for PPPOE In addition you may select the DNS server and enter the IP address for the First and Second DNS servers 2007 11 21 13 8 1 4 DHCP Server The embedded DHCP server in NAT will automatically assign IP address to the network devices DHCP Server Status To show the current DHCP server status DHCP Server Start Stop To enable disable DHCP Server Start End IP Address DHCP Server will assign an IP within the start end IP address range e g 192 168 1 100 192 168 1 200 Note that the start IP and end IP must be in the same 192 168 1 xxx network Mask Usually 255 255 255 0 for subnet mask Default Gateway The IP address for NAT gateway DNS Server The Domain Name Server IP address DHCP Setting This IP PBX built in DHCP server which can config your computer s TCP IP protocols on the LAN D
16. 8 7 Advanced Settings The advanced Settings cover some call waiting voice conference rooms and IVR upload process Home Network System Incoming Call Outgoing Call SwitchBoard Users Advanced Setting CDR Upgrade amp Reboot Exit 8 7 1 Phone Auto Config The IP PBX system can configure automatically the IP Phone with auto configuration capability by HTTP protocol 2007 11 21 48 Add UserID Server Address Phone s Mac Address Auto Config List UAC Acero Depay Name Reinan Re Config All Firstly you need to set up auto configuration for the IP Phone The following example is for reference only Auto Configuration Setting You could enable disable the auto configuration setting in this page Auto Configuration OOF TFP FIP HTTP TFIP Server HTTP Server ippbx sipsvr com cp 60 35 1873 HTTP File Path conf Exp Ainaa e Auto Configuration Select the HTTP protocol e HTTP Server IP address or URL of the IP PBX e HTTP File Path Configuration file s saved path it must be conf Secondly you need to configure for the IP PBX Add User ID 2001 Server Address ippbx sipsvr com 5066 Phones Mac Address 0011223534455 eo User ID The extension number of the telephone Oo Server Address The IP address or URL amp port of the IP PBX Phone s Mac Addres
17. HCP Server status Disable DHCP Service Disable Enable Start IP Address 192 168 1 2 End IP Address 192 168 1 254 Subnet Mask 255 255 255 0 Gateway 192 166 1 1 First DNS Server Optional second DNS Server Optional 8 1 5 DDNS Settings DDNS is an abbreviation for Dynamic Domain Name Service In general ISP will allocate IP PBX a dynamic IP address by ADSL PPPoE mode connection when you access Internet and the IP address may change day by day In other words the IP PBX IP address may change and can NOT be reached by a fixed IP address In such a case DDNS can be a resolution DDNS resolution is used to associate domain name with dynamic IP address acquired from ISP Users would only need to know the domain name and do not care about the current PBX IP address For DDNS you should firstly register an account onto for example www 3322 org or www dyndns com for free The IP PBX supports the DDNS settings for these two most popular DDNS 3322 org and dyndns org 2007 11 21 14 Dynamic DNS Setting Service Provider dyndne Host Name User Name Password DDNS Status Disable DDNS Service Disable Enable Service Provider Choose DDNS server that updates your IP address Host Name Set your host name that need to do DDNS update User Name The DDNS server requires you to supply a name and password to update your IP address You have to register the user name and password offline to the specific
18. NLOAD button and select Save as New File Information Export Import Select the desired file and upload Infomation Import c work db tar 2007 11 21 58 8 9 2 System Upgrade VOI 9300 IP PBX provides WEB upgrading Before upgrading make sure the following 1 Get the desired upgrade version The VOI 9300 support two different ways for upgrade Web GUI Upgrade and SIP Server Upgrade 2 Backup a copy of user information by import export data files 3 Make sure the power is on while upgrading Then you may upgrade per the web instruction procedures Web GUI Upgrade Versi n 070913 Select Fie SIP Server Upgrade Version 070913 Select File Brower 8 9 3 Reboot o Sytem need Reboot to enable changes do you continue continue Reboot is used to enable the changes Note that for Factory Default Setting please refer to the chapter 7 Reset to Factory Default 2007 11 21 59 9 Applications Applications of IP PBX under Firewall with DMZ This will protect corporate network security while allowing VOI 9300 to work as IP PBX for VoIP applications When VOI 9300 IP PBX is operating under the corporate firewall remember to enable and open the following service port numbers for VoIP applications gt TCP Port 22 80 1723 for Telnet Http and PPTP gt UDP Port 5060 1194 10000 20000 for SIP OPENVPN and Voice RTP Range Firewall AN OI
19. Operation pe IC CI Ooa E mo Current Attendance List atendance User D cara o Atendanceane ts Current Attendance List AtendanceuserD tendacenane Stas Opeon O e a Listen Talk ek HO IN SS Picket There are three icons for the three operation functions 1 The extension numbers are in conversation dialog status 2 The extension is in monitoring status 3 Kick out the extension number The extension will be forced out in 5 minutes 4 IVR Control of Conference Room The user after entering the conference room may press key for an IVR playback The user may interact with the IVR messages General User Extension 1 Make oneself mute The user voice will not be heard in the conference room To let one s voice heard in the conference just repeat the same procedure as mute Press key for an IVR playback then press 1 key to resume conference attending 2 Make oneself manager The user needs to enter the manager password Please refer to conference room settings for the manager password 2007 11 21 52 Manager has the following functions 1 Make oneself mute The user voice will not be heard in the conference room 2 Make the current conference room in lock and any user trying to enter the conference room will hear the prompt message Conference Room is in Lock and get disconnected To unlock the conference room simply repeat the same procedure in lock That means to press fir
20. P PBX Server with Session Initiation Protocol SIP to provide IP extension phone connections for global virtual office of small to medium business SMB companys Equipped with 4 x FXO ports Ethernet LAN and WAN ports plus Life Line features VOI 9300 integrates the telephony network and the data network into a manageable converged network to provide an efficient and economical PBX for global long distance voice communications VOI 9300 IP PBX works with various IP phones Desktop WiFi Bluetooth and DECT VoIP gateways and analog telephone adapters ATA to route calls among client phones analog phones and PSTN network Call features such as conferencing auto attendant and voicemail can be seamlessly enabled for all phone devices In addition it also provides Internet access to all LAN devices through VPN NAT router VOI 9300 IP PBX provides call control and media relay services to SIP clients and it performs many primary functions such as SIP Registrar SIP Outbound Proxy with media relay SIP Gateways FXO SIP PBX for extension calls Auto Attendant Interactive Voice Response IVR and Find Me Conferencing VOI 9300 IP PBX has a built in suite of PBX applications for supplemental services This lowers down the total cost of a converged network enabled by VOI 9300 IP PBX than building separated infrastructures for legacy telephony network and data network In addition with a web browsable interface to the data network configuration a
21. c UNOS dsd 39 CI S ATOA O18 fo a araa eee Nee tine Ua ee reaper nee tee Nei Une rete Wetec er nett Cea eee ren ety or ntae may A 40 DO SERS MANAGEMEN Dro i OSO Nos SANTO EEE E E aS 41 8 6 1 Single User Account Opening gt Add USErT cccccccccnccnnononanananunonococonononananana nono nnnnnnnnncccnonnnnnnnnanononos 42 8 6 2 Group Users Account Opening gt Add USEYS occccccccnnnnononanaaannnonococonononannnnn nono A A TN 42 A A A A A E 43 0 0 4 DEIele USer ACCOUN Sap iia 44 0 6 9 SEL IATOMMAUON Update a AE lalteee ls shade anh a darcnnastedas T 44 6 0 0 FUN CUON SEUNS a doll 45 O E reese ie te eee eee ree eee nee ree are 47 00 0 ONTARIO ae Me ai ance eas 48 S LADVANCEO OB TTI GS a 48 SN AENA A O A Ca 48 Oz QUEUES CUNO ii odas 50 8 7 3 VOICE GONTErenco ROOMS escala 51 OLA INCIWOMOR MANCO ainra hens crassa an a ean aencd Saati te ah agivde taehus diesel E tha diartad ested 54 A AA ee eget Pee ee eee renee 55 SS CALLDE TALERI CORDS OUER balla olla A 56 G30 Syster Gall RECraS GUEY as 56 ER E A a E E E E RE E E eat E A A O 57 UPGRADE REBOTA saa as sea eat ca A Sal 58 6 9 1 USEFINTORMAloON EXPO IODO unitaria ios 58 ESAS UR A o A atacand ine beatae etna deme tanec tee teats ows 59 SPS RHR a c 61912 GRR eRe cer emer Reet Hen Mester O A O tae erate eee eee 59 Ye APPLICAHON Si E A eee eel eat asiee aves 60 2007 11 21 3 1 Introduction 1 1 Overview The VOI 9300 is an embedded Voice over IP VoI
22. dify the setting Registry Address UserName Password Redirct to Features 2007 11 21 32 192 168 62 3 5060 IP Address or DomainName port 12534 Username on Extern Sip Server test User s Password on Extern Sip Server e Standard we a Operation You may press the icon to delete this setting 8 3 3 Access Number Access Number is used to supplement the function of incoming calls from VolP SIP Server in the previous section For some ITSP SIP Servers one way voice connection may be missing due to protocol incompatibility In this case the Access Number can be set up to register into ITSP SIP server and to redirect VoIP calls from ITSP into the IP PBX When your registered for example 636346 in some SIP server with one way voice connection you may resolve the problem by the following configurations 1 In Section 8 3 2 Calls from VoIP Username Enter 636346 Redirect to Enter 636346 2 In Section 8 3 2 Access Number Access Number Enter 636346 Redirect to Enter AA Operator or any Holine function call Any VoIP calling at 636346 from ITSP will be redirected into the function calls of VOI 9300 such as Auto Attendant Operators or Hotlines Add Access Number IN IN NN Current Access Number List IT E Operate 2007 11 21 33 Add Access Number Access Number 636346 Redirect into Start Memo FWD accound Access Number The registered number to ITSP or SIP server
23. e as any extension number or PSTN numbers The Hotline list displays the function number of the PBX and it will activate the function service when pressing the corresponding function numbers Hotline List Opersrlora Hothne Eden Settings Hotine E Jul My Own Voicemail 1603 pr E Ed Wolcemall Conference Room Conference Room Cueva On0suez 13 Queyed 1704 14 Operators l a po AA Auto Attendant Voice Prompt Flow Chart CID Reader Voice Prompt for the Current IP Phone extension number Queue Settings Hotline For Q1 Q4 function settings Operators Hotline To assign or unassign extension number as the operator Exten Settings Hotline For setting Hotline extension number My Own Voicemail To enter Individual voicemail Voicemail To enter the wholevoicemail system Record Prompt For recording voice prompt Conference Room1 To enter Conference Room 1 Conference Room2 To enter Conference Room 2 Queue1 Enter Queue operators Queue2 Enter Queue2 operators Queue3 Enter Queue3 operators Queue4 Enter Queue4 operators IP BroadCast To Broadcast on the IP Phone exten of Group 0 Operators The extension number of operator Features e Standard Standard SIP Protocol e CBCOM Encryption protocol for SIP and Voice RTP 2007 11 21 22 Modify HotLine De
24. fferent prefix for different departments 2 Password Every user name will have its own password with length less than or equal to 32 alpha numeric digits The CPE VoIP phone must use the same password for authentications 3 Call Authority from 0 15 This is used to restrict the call authority The user authority must be equal or greater than the predefined authority to make the defined outgoing calls 4 User Group Each user name can belong to one or multi groups User can answer incoming calls for another user within the same group by pressing 8 There are 16 groups can be assigned Home Network System Incoming Call Outgoing Call SwitchBoard Users Advanced Setting CDR Upgrade amp Reboot Exit gt Function Setting gt Add User gt Add Users gt Bindings gt Delete User gt Information Update gt User List gt Online User List 2007 11 21 41 8 6 1 Single User Account Opening Add User You may add single user account in this section by entering user name password groups and call authority Remember the length should not exceed 32 Add Single user User ID Real Name Department toi 203045 Oe M7 El Users Group e Mos Ao An 10 12 0 13 Ol 14 Ol 15 El Pr Confirmed Pass word Authority 2 0 oe Email Address Memo Note when the number of registered users reach the limit the function of add user will not work 8 6 2 Group Users Account Opening
25. hen receiving an incoming call the auto attendant will play a welcome prompt message or call another extension number The settings include welcome prompt message operator and auto attend Home Network System Incoming Call Outgoing Call SwitchBoard Users Advanced Setting CDR Upgrade amp Reboot Exit gt Dperator 8 5 1 Prompt Message You may choose the prompt message for the auto attendant to play while receiving incoming calls You need to upload the messages to the prompt list for setting choices Add Prompt New Prompt Brower EN Prompts List a Add Prompt Note The prompt file must be GSM format 8 5 2 Operator Settings When a transfer call can not be transferred to the desired extension number the call will be transferred to operator The operator can be any extension or PSTN number with assigned priority and the call will be forwarded by priority 2007 11 21 39 SwitchBoard Queue Setting Add Operator Operators List Operators Number ee INTA 8 5 3 Auto Attendant Auto Attendant will handle all the incoming calls when no one can answer in the company There are two ways for attendant The first one is Prompt with playing answering prompt messages and the second one is Phone with direct transfer to the phone number Prompt An answering prompt message will be played to answer the incoming call Make sure the answe
26. ia VOIP User Dial Bit Bit Current Outgoing Rules List via VOIP Add Outgoing rules via VOIP Description YOIP out Authority O w P Domain Address 142 16 62 5 5060 UserName 1234 Password test Dial Prefix 5 TIPS Dial Prefix can not be in FX0 or system will not work normaly Dial Strip Bit 1 Append Prefix User Prefix User Strip Bit U Feature Standard we Outside User Limit Enable Disable 2007 11 21 37 Description Brief description of this rule Authority Used to restrict user s call only user whose Authority is equal or greater than this value can use this rule to make an outgoing call IP Domain Address The IP address of the third party system UserName The account provided by the third party system Password Password corresponding to the account Dial Prefix The prefix number when user uses this rule to make an outgoing call Dial Strip Bit Indicates how many bits will be stripped from the dialed number Append Prefix Indicates what added on the dialed number User Prefix Indicates what added on the caller number User Strip Bit Indicates how many bits will be stripped from the caller number Feature If encrypt SIP signaling or not Outside User Limit If select Enable users from the third party system can use this rule to make an outgoing call 2007 11 21 38 8 5 SwitchBoard Auto Attendant Settings The IP PBX provides an Auto Attendant for user to call W
27. l waiting password will be required when the call is entering the waiting queue For each waiting call the IP PBX may provide one of the following call assignment 1 Round Robin for any incoming call the call will be forwarded to the next extension number 2 Random The incoming call will be randomly assigned to the extension numbers 3 The least answer the new incoming call will be transferred to the extension with the least answering 4 The longest idle the new incoming call will be transferred to the extension with the longest idle time 5 All Ringing the new incoming call will ring all the extension numbers Anyone pick up the phone will answer the call Waiting length means the maximum numbers for call waiting 3 To Add Delete the waiting list The user may add delete the call waiting queues 8 7 3 Voice Conference Rooms The IP PBX provides two standard voice conference rooms The details are as follow Current Conference Room List 1 Conference Room Password When a user calls to the conference room he will be required to enter the password or the call will be denied Itis recommended to set the password for the conference room Please refer to the conference room setting for password 2007 11 21 51 2 Maximum attendants of conference room If set at 0 it has no limitation Please refer to the conference room settings 3 Web Control of Conference Room Current Attendance List No asentaneniane Saus
28. make an outgoing call Example When one user press 056789 to apply the outgoing rule the IP PBX will use one of the FXO port in the group 1 delete O one digit The final dialing string will be 56789 to the PSTN line 2007 11 21 36 3 4 2 Outgoing Calls via VolP SIP Trunk is a logical pipeline connecting IP PBX and SIP ITSP By SIP Trunk extension users in this system can communicate with users in the third party VoIP system The VOI 9300 IP PBX supports outgoing call through SIP Trunk connecting with the third party VoIP system which means we can either call users in other system or call PSTN phone through other system There are two ways in connecting with the third party system 1 The third party system provides an account and a password we use this account and a password to authenticate outgoing call In this case we need to fill UserName and Password fields when we add an outgoing rule via VoIP 2 The third party system set us as a trust host do not authenticate our outgoing call but accept it directly In this case no need to fill UserName and Password When using the first way the caller number of our outgoing call is the account the other system provides When using the second way the caller number of our outgoing call is the transformed number of our extension number The transformation depends on the values of User Prifix and User Strip Bit fields Current Outgoing Rules List v
29. mit gt hang up To play 4 to delete the voicemails for the current IP phone extension number Play Voicemail for Example To hear the first voice message and delete Current Extension message afterward and to hear the following voice message and delete afterward for extension 203 Procedures From 203 IP Phone Dial 1603 gt 1 gt 7 gt 6 gt 7 gt to hang up To play 4 to delete the voicemails for the other IP phone extension number Play Voicemail for Example To hear the voicemail of extension 203 from Other Extension extension 200 Procedures From 200 IP Phone Dial 1604 gt 203 gt 123456 password of extension 203 gt 1 gt 7 gt 6 gt 7 gt to hang up Hotline Applications Example A customer calls into Operator and wants to talk to the IP extensions 203 but the 203 user are not near the phone Procedures for Operator 1 Call Parking for the incoming call 2 IP Broadcasting for the 203 user 3 The 203 user may pickup any IP phone and dial 701 to take the waiting call Example If the IP PBX prompts an incoming call with the prompt message Press 1 for customer service Press 2007 11 21 24 2 for technical support Press 0 for directory then you may set as the following 1 Call hold 1 for customer service and connect extension 1 2 Call hold 2 for technical support and connect extension 2 3 Modified the prompt voice messages 1 Change 1701 hotline number to 1 and 17
30. nd voice service provisioning VOI 9300 brings the manageability of both networks together to facilitate administration locally and or remotely Note that VOI 9300 requires an IP address a subnet mask and its gateway Router IP address for its own use to connect to Internet These three are available from your Internet service provider VOI 9300 may enable PPPoE or DHCP features to automatically get an assigned dynamic IP from the ITSP Please refer to Web Configurations for detailed information 2007 11 21 4 2 Features The VOI 9300 IP PBX is equipped with RJ45 amp RJ11 connectors and is featuring as the following VV VV VV VV VV VV VV VV VV VV VV WV SIP Server supports 50 user registrations and 20 concurrent calls SIP v1 RFC2543 v2 RFC3261 with MD5 authentication RFC2069 and RFC 2617 RJ45 x 2 for Ethernet WAN and LAN ports RJ11 x 4 for FXO ports Life Line FXS port Supports ITU T G 711a G 711u GSM MS GSM G 729A B VAD and CNG for Speech Codec Configurations by Web Browser Embedded NAT DHCP Server PPPoE DHCP Client for Dynamic IP plus NAT VPN DNS and DDNS Clients Support STUN server and DMZ functions for NAT Traversal Support VPN function Support Call features Call Forward Waiting Transfer Hold and Voice Conference Room Support E 164 ENUM Dial Number via SIP server Incoming Call Pickup for Group users Incoming Call Ringing for Group users Number Bonding and Call restrictions Find Me function Extension Pick
31. not need to have authentication from the call of Trusted IP Address If the port is set at 0 all the ports from this trusted address will not need authentications The trusted address could be either IP address or domain name Add TrustHost A wf TrustHost List The TrustHost address can be added or deleted and need to be configured in case of the following conditions 2007 11 21 20 Add TrustHost 1 Need to work with FXO ports 2 Need to connect with VOI 9300 3 Need to connect with another SIP Server In summary the TrustHost address can be set whenever the authentication is not needed 8 2 5 Music ON Hold The IP PBX will play music when a call is on hold due to the following situations 1 When the call is transferred to attendant and waiting for answer 2 When the call is hold and waiting for answer 3 When the call is transferred and waiting for answer You may choose one of the music files for MUSIC ON Hold You can upload more music But only One can Play The size is unlimited Propose lt 200KB Music on Hold Setting Moh List Music ON Hold requires a unique file format and any MP3 files must be converted to raw format before upload to VOI 9300 for use of Music ON Hold Music on Hold Setting Ti4tezt raw 2007 11 21 21 8 2 6 Hot Lines Hot line function numbers can be entered into the list Make sure each of the Hot line function number is unique and not the sam
32. on less than 60 seconds will be charged the same as 60 seconds In addition the prefix is for the longer one For example if there are rates for prefixes O and 00 the call number with 00 prefix will be charged per the rate of 00 instead 0 If there is no rate for the calling prefix this implies the rate is 0 8 2 3 DMZ Settings DMZ is an abbreviation for demilitarized zone It is a buffer between safe system and unsafe system to solve the problem that facilities in the outer net access servers behind firewall in the private network The buffer is in a small network zone between enterprise internet and outer net where it can put some servers that must be public for example Web server FTP server and so on The IP PBX supports DMZ by cooperating with routers which provides DMZ function DMZ Mode Setting DMZ Mode ON OFF External P Address 192 168 159 67 LAN 1 192 168 138 0 255 255 255 0 LAN2 192 168 139 0 255 255 255 0 LAN 3 The DMZ must be set ON if the DMZ of firewall is activated 2007 11 21 19 DMZ Mode Setting DMZ Mode ON OFF External IP Address 60 248 1 32 LAN2 192 168 139 0 255 255 255 0 LAN 3 DMZ mode You can enable DMZ mode or disable External IP Address External address can be accessed by facilities from Internet LAN n This is the private network segments where the IP PBX resides in Update your settings Submit gt Reboot 8 2 4 Trust Host It is
33. on server TIPS 1f administrator doesnt enable USB disk to save voice mail save on server will take no effect Email Address Woice Mail This page shows the Modify User s Function setting 1 Call Forward gt Unconditional Forward Any incoming call to this extension will be forwarded directly to the set extension number gt No Response Forward When no answer in one minute the call will be transferred to the set extension number gt Busy Forward When busy the new incoming calls will be transferred to the set extension number gt Off Line Forward When the extension number is off line unregistered all the incoming call will be transferred directly to the set extension number 2 Find Me When one user is set for Find Me the call will be transfer to the first extension number when no 2007 11 21 46 answer for the incoming call If no answer again the call will be transferred to the next extension number until the call is answered The maximum is 6 extensions numbers After that the call will be disconnected 3 Telephone Binding The telephone binding is to bind the extension number with a PSTN number For incoming call to the extension number the PSTN phone number will ring simultaneously 4 Voice Mail You may enable the voice mail for extension numbers Woice Mail Service 0 Enable Disable send msg to mallbox not saved on server f administrator doesn t enable USB dRE OA EA E oe te od
34. r Ports Setting Rate Setting DMZ TrustHost Music on Hold Hotlines Admin Accounts USB_Disk Setting Voicemail Setting and Time Zone Home Network System Incoming Call Outgoing Call SwitchBoard Users Advanced Setting CDR Upgrade amp Reboot Exit gt HotLines gt Voicemail Setting 8 2 1 SIP Port The SIP default port number is 5060 for VolP Applications The value for SIP port can be from 1 to 65535 Note that the SIP port number must be the same for all the IP PBX and VoIP phones and TAS server Ports Setting HTTP Port 80 85535 TCP Sip Port 5060 65535 Encrypt Port 5062 165535 RTF Ports Range 10000 _ 20000 1 68835 HTTP Port HTTP port number default at 80 SIP Port Default at 5060 Encrypt Port Support SIP packet encryption with VP301 VP306 VolP Phone and VS110 210 211 TA RTP Ports Range RTP port for VoIP packets Default at 10000 20000 2007 11 21 18 8 2 2 Rate Settings Rate setting is used to calculate the charges for each call The IP PBX will generate a call record for the charges All the charges are based on this rate table Add Rate ltem Rate Prefix Rate Time Units fu nit Sec Memo Rate Items List The rate is based on the prefix to calculate the charges Prefix 0 Rate 15 cent Time Unit 60 second This means when calling a number with O prefix e g 01010086 The rate is 15 cents for every 60 seconds and the durati
35. r information for the extension within the range Note that the information will not be recovered once deleted Delete User Delete Users Start User ID End User ID 8 6 5 User Information Update In this section you may modify password name department authority and group User Query inquiry User ID Condition Fuzzy Query 2007 11 21 44 User Query Inquiry User ID Condition Fuzzy Query 2005 e Inquiry Choose one User ID or User Name for search e Condition Fuzzy Query Enter the number or user name for search Modify User Info User ID 2005 Real Name Department e o Di M2 Das Ds4 Os Os Oz A 8 Os El 10 O 11 01 0 13 O 14 O 145 El Old Password 1234565 New Password Confirmed Password Email 4ddress Default Memo This page will show the Modify User settings 8 6 6 Function Settings There are three functions provided as follows inquiry User ID Condition Fuzzy Query 2007 11 21 45 inquiry User ID Condition Fuzzy Query 2005 e Inquiry Choose one User ID or User Name for search e Condition Fuzzy Query Enter the number or user name for search veer ms cera Function Setting Forward All No Answer Forward Forward gt Busy Forward Offline Forward Dest User ID Expired sec 1 2 Find Me amp 4 5 6 Binding Voice Mail Service Enable Disable Approach Send meg to mallbox not saved
36. r the conf without any Pass wd Admin Passwd 664321 If not set you can not get the manage authority Max Number 10 TIPS NULL or 0 there is NO restriction on MAX Number Memo The conference room password is used to enter the conference room The maximum capacity is for the maximum number of users in the room 2007 11 21 53 8 4 Network Parameter The network parameters allow to enable disable IP network functions service Priority Setting Tos DSCP VLAN Setting Disable Enable Support Voice Priority Tag TOS DSCP TOS Type of Service and DSCP Differentiated Services Code Point are used to set different priority to data packet and data flow thus enabling QoS in IP communication TOS has four values they are minimum delay TOS LOWDELAY max throughput TOS THROUGHPUT max reliability TOS RELIABILITY and minimum cost TOS MINCOST TOS can be one of them in practice Service Priority Setting Service Type Tos DSCP TOS TOS_LOWDELAY TOS LOWDELAY TOS THROUGHPUT TOS RELIABILITY TOS_MINCOST WLAN Setting DSCP field is a superset of TOS its definition is backward compatible with TOS and its value can be from O to 63 with O for minimum priority 63 for max priority service Priority Setting Service Type TOS 8 DSCP Support Tag based VLAN 802 1P 802 1Q VLAN 802 1P 802 1Q are for local area network standard recommended by IEEE which can partition network use
37. ring message is uploaded and chosen The IP PBX provides many options for time durations If the time durations are not set the handling incoming call will be always effective Phone All the incoming calls will be transferred to the preset phone number The phone number can be either extension number or PSTN number Auto Attendant Setting Attend Way Prompt Phone Prompt Fie sippbx Time E Enable 00 00 00 00 Week E Enable Sunday Sunday gt E cawe E e wori E came 01 J Auto Attendent List NO Attend Way Description Name Time Week Date Month Operation Attend Way You can select the attend way is prompt or phone eo Promot File If you selected the prompt way You can choose one prompt file to be use 2007 11 21 40 eo Number If you select the Number way The extension number will answer the call o Time Week Date Month The time of these time field set Time amp Week amp Date amp Month the extension user will answer the call 8 6 Users Management This section describes the account opening closing and management The extension number also known as user name must not exceed 32 digits For easy management it is recommended to assign different prefix number for different departments A user number should have the following 1 User name The user name is a string of number digits with length less or equal to 32 For easy management it is recommended to assign di
38. rs from different physical locations into several logical subnets The VOI 9300 IP PBX supports this standard and can add special VLAN Tag to data frames passing through 2007 11 21 54 VLAN Setting VLAN Service Disable Enable VLAN ID 8 7 5 Caller ID This allow to configure the caller ID fuctions and to show the incoming call numbers Caller ID Caller ID Caller ID before lst Ring DT Don t show caller ID Caller ID after lst Ring FSK Caller ID before lst Ring DTMF Default is Caller ID after 1 Ring FSK 2007 11 21 35 8 8 Call Detail Records Query The IP PBX keeps call records for 2 months You may have two ways for record queries One is to query for the whole IP PBX and the other is for the specific user If you want to keep the call records you may copy to USB disk before erased Home Network System Incoming Call Outgoing Call Switchboard Users Advanced Setting CDR Upgrade amp Reboot Exit gt System Call Records gt User Call Records gt COR Export 8 8 1 System Call Records query You may query all the calls during the specified time frame and export to local storages System CDR Query Query Type By Month By Time slice month 2007 year 10 Month By Month System CDR Query Query Type 3 By Month By Time slice Month 2997 Year 11 Month T ca 3 l 3 2007 11 01 09 18 27 0 n i
39. s The Mac address of the IP Phone 2007 11 21 49 Auto Config List MAC Address Display Name Real Name User ID 011229455 Re Config All 123456 8 7 2 Queue Settings Call waiting is to queue all the incoming calls and to assign based on rules to the desired extension numbers If all the available extensions are busy the system will play the waiting music for the queuing incoming calls Once available the system will connect to the desired extensions Current Queue List 2 o e ss oe CI O m f ee wen a 1704 123456 Roundrobin 10 2 3 4 Queue Info Setting Queue Extension 1701 Queue Password 123456 New Password Confirmed Password Strategy Roundrobin oo Roundrobin A Le Py E OTL dr o b 1 IL Queue Desc leastrecent fewestcalls a Add User as Agent Queue Extension User ID Prorty 5 we Memo Current Queue Agents List 2007 11 21 50 The IP PBX provides 4 call waiting queues The waiting queues can be set to a simple calling center and the user may define individual waiting queues for its own purpose The waiting queues can be configured by the IE Web browser to define the functions as follows 1 Update new incoming calls 2 3 Set the desired extension Setting the password 4 Set the waiting time length 5 Add Delete waiting number Functions 1 Update the call waiting list 2 Modify the call waiting information The cal
40. s to an analog telephone When power is down the Life Line will switch to FXO port 1 for PSTN line 1 4 WAN port Connect to a broadband ADSL Cable modem or a WAN router 5 LAN port Connection to PC for Web configurations or Laptop IP Phones or VolP Gateways ATA etc 6 USB port Connect to an external USB drive for backup internal system storage Click the Backup icon in Web configurations and follow instructions to insert the USB connector of an external USB drive Note If PC is directly connected to the LAN port of VOI 9300 for web configurations please use the enclosed Ethernet CAT5 Cable 2007 11 21 7 6 Installations ADSL _ modem A a mui sy Life Line POTS A esn nSk Stay A 7 Reset to Factory Default IP PBX VOI 9300 can be reset back to factory default when IP address is not accessible for web configurations The procedures are as follows 1 2 3 Power off Press the RESET button and hold continuously then power on Hold the RESET button until all the LED indicators start flashing for three times It may take 15 20 seconds to reset and the RESET button can then be released after flashing The LED indicators will begin flashing for 3 times again to activate the IP PBX Note that the firmware version and IP settings will be reset back to factory defaults and users data base will be cleared It is suggested that the user data base be exported and backed up to PC before reset 2007 11 21
41. scription Operators Hotline Current HotLine New HotLine Detailed Descriptions for Hotline Function Numbers Hotline o Functions Descriptions Numbers ia MS Press 8 to pickup calls within the same avai 9 Operator Press 9 to call Press 9 to call Operator Press 112 to enter Auto Attendant IVR followed with the Auto Attendant AA voice prompts Any extension phone can join or leave for one of the Queues Example To join as a member of Queue 1 for extension 201 Procedures From 201 IP Phone Dial 1600 gt 1701 gt 123456 password of Queue1 gt 1 gt 1600 Queues Setting hang up Example To leave Queue 1 for extension 201 Procedures From 201 IP Phone Dial 1600 gt 1701 gt 123456 password of Queue1 gt 2 gt hang up Any extension phone can join or leave for the Operators Example To join as one of operators for extension 200 Procedures From 200 IP Phone 1601 Operators Setting Dial 1601 gt 123456 password of Operator gt 1 gt hang up Example To quit as one of operators for extension 200 Procedures From 200 IP Phone Dial 1601 gt 123456 password of Operator gt 2 gt hang up Forward Find me Binding and Password can be set up for each extension number 1602 Extension functions Example To set extension 202 busy forward to 203 2007 11 21 23 Procedures From 202 IP Phone Dial 1602 gt 1 set forward gt 2 busy forward gt 203 gt 1 sub
42. st and then press 2 to unlock the current conference room 3 To kick out all the general users Note that all managers will not be kicked out 4 To mute all the general users All the general users in the conference room will not be able to speak but to listen only 5 To disable mute all the general users All the general users in the conference room will be able to speak and listen Note that if the user mutes oneself he needs to disable mute by himself to speak in the conference room The manager can not disable mute for the user 6 Conference Invitation If you want to invite an outside user to join the conference room you may follow the step by the IVR message operations This outside user can be registered in the IP PBX or the PSTN number Note Conference invitation is making an invitation only and do not acknowledge if invitation is successful or not If not successful the invitation will repeat after 60 seconds If not successful after three times of conference invitation the invitation will stop without any notice 5 Support IVR Conference Invitation You may make conference invitation by IVR Please refer to the IVR conference room control 6 Modify Voice conference room service number You may change the conference room service number if the default number is not desired The conference room settings are as in the following page Conf Room Setting Conf NO C001 Conf Passwd 123456 If not set you can ente
43. t to a Notebook PC for configurations The embedded DHCP Server will automatically assign IP address through the LAN port LAN Setting MAC Address 62 E4 35 64 00 BB IP Address 192 168 1 1 Subnet Mask 255 255 255 0 To ensure the normal function of DHCP sever when LAN interface IP parameters IP address subnet mask were System Tips altered you must guarantee that the address and static address set in DHCP sever is in the same net segment and reboot the system MAC Address should be unique in the same network and IP Address must be in the format of XXX XXX XXX XXX and xxx is from O to 255 e g 192 168 1 1 Subnet Mask is used for network segmentation Please make sure the mask is correct and all the VoIP devices are within the same network as VOI 9300 8 1 3 WAN Settings WAN port is to connect to ADSL modem for Internet access There are 3 options for WAN settings DHCP Static IP and PPPoE The following example shows a Static IP type for WAN Setting WAN Setting WAN Link Types Static IF MAC Address GE 55 44 41 286 73 P Address 192 168 139 3 Subnet Mask 255 255 255 0 Gateway 192 168 62 1 Optional First DNS Server 168 95 1 1 Optional Second DNS Server Optional WAN Link Types WAN Setting WAN Link Types Static IP 7 Static IF PPPOE 2007 11 21 12 Static IP mode WAN Setting WAN Link Types Static IP MAC Address GE 53 44 41 28 73 P Address 192 1
44. the CDR may record wrong timing if the system date and time were not set The Network Time Service can be enabled to synchronize with NTP server You still need to set the TimeZone Date and Time It will display the synchronized NTP time when you re enter this setting Press Submit to save the configurations and press Reboot to activate the new configurations TimeZone Setting TimeZone GMI 8 00 Singapore HongKong Parth Taipei ad System Date 2007 10 22 System Time 17 18 Network Time Service 9 Enable Disable NTP Server 1 clock redhat com em o 2007 11 21 29 8 3 Incoming Calls Settings The IP PBX provides two ways of incoming calls one is from local PSTN through the FXO ports and the other is from the calls from ITSP In some case the ITSP may provide the real PSTN numbers for the IP PBX from the VoIP Home Network System Incoming Call Outgoing Call SwitchBoard Users Advanced Setting CDR Upgrade amp Reboot Exit gt Calls From FXO gt Calls From VolP 8 3 1 Calls from FXO ports The IP PBX provides 4 FXO ports to allow PSTN incoming calls For any PSTN incoming calls you may configure to redirect to either switchboard extension number or conference room etc Calls from FXO FXO 1 FXO1 Redirectto start FAO 2 FXO2 Redirectto start FXO 3 FXD3 Redirectto start FXO 4 FXO4 Redirectto start FXO 1 FXO1 Redirectto start 7 Mr im Voicemail Aa FXO
45. up for Attendant Bill Rate Table with Voice Mail Interactive Voice Recording IVR Settings by XML Programmable Prompt messages On Line Subscriber Status Remote Firmware Upgraded by HTTP Web Interface Auto Provision Settings Out Band DTMF RFC 2833 In Band DTMF Send DTMF SIP Info 3 Standard Compliance The VOI 9300 IP PBX supports for the following standards VolP Protocols IETF RFC3261 and RFC 2543 for SIP SIP Authentication IETF RFC2069 and RFC 2617 for MD5 Speech Codec ITU T G 711a G 711u GSM MS GSM G 729A B VAD and CNG Echo Cancellation ITU T G 165 168 2007 11 21 5 4 Packing Content Inside the package you should find 1 One VOI 9300 IP PBX 2 One AC100 240V to 12VDC 1A Power Adaptor 3 One Cat 5 Ethernet Cable 4 One User Manual CD 5 LED Indicators amp Interface Connectors LED Indicators On the front panel of VOI 9300 there are 12 LED indicators as the following table Power On ON ON ON ON ON ON O FXO 4 N PSTN Line 4 is enabled and IDLE tan on ON ON i LED PN LAN AN WAN Port is in connection MS Flashing WAN Ethernet data activity 10 100M ON WAN Ethernet port is in connection at 100Mbps 2007 11 21 6 Interface Connectors DC POWER 1 DC Power 12Volt DC 1A Power Adaptor with 100 240V AC power input 2 FXO ports 4 FXO ports are for connection to PSTN lines and numbered 1 2 3 and 4 from left to right 3 Life Line port Life Line FXS port connect
46. vanced Setting CDR Upgrade amp Reboot Exit LAN Status MAC Address 42 46 086 0F 17 25 IF Address 192 1668 1 1 Subnet Mask 255 255 255 0 WAN Status MAC Address DB E6 Ce Cs 20 C5 IP Address 192 168 139 3 Subnet Mask 255 255 255 0 Gateway DNS Servers gt Status gt Lan settings gt WAN settings gt DHCP Server 01 gt DONS Dynamic DNS VPN Server PPTP Serer Status DON Local Address 192 168 0 1 Address Range 1924 160 0 234 254 User Mame gt YPN Settings Password Resource Status System Resource Status 2007 11 21 10 8 1 Network VOI 9300 IP PBX provides two RJ45 connectors for LAN and WAN ports at 10 100M Ethernet interfaces The Network will display the current status for LAN WAN DHCP DDNS and VPN settings Home Network System Incoming Call Outgoing Call SwitchBoard Users Advanced Setting CDR Upgrade amp Reboot Exit 8 1 1 Network Status gt Status gt WAN settings gt DHCP Server gt DDNS Dynamic DNS gt WPN Network Status shows all the IP addresses for LAN WAN VPN server and VPN clients LAN Status MAC Address 8 51 7B 45 92 9B IP Address 192 168 1 1 Subnet Mask 255 255 255 0 WAN Status 9 53 44 41 26 73 RR VPN Server PPTP 192 1600206254 VPH Client OPENVPN Cen Stati ooo Oooo les O O 2007 11 21 11 8 1 2 LAN Setting LAN Port can be used for IP PBX to connec
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