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Intermec CK31 User's Manual

1. Device Discovery Manual Acquire Printer Device Manager The keyword unknown appears in the Device Name field because the printer s name is not sent to the CK31 when you manually enter the printer address 4 Tap Test Print The printer prints a short message verifying that the printer has been selected as the current wireless printer CK31 Handheld Computer User s Manual 55 Chapter 2 Configuring the CK31 To choose the printer from a list of previously discovered devices 1 Make sure you have already performed a Bluetooth device discovery JM 2 Select Start gt Settings gt Control Panel and double tap the Wireless Printing icon The Wireless Printing dialog Wireless appears Printing 3 Select Device Manager and tap Acquire Printer The Device Manager dialog appears with the list of previously discovered devices Device RT ey OK Mame PR42 Addr 00 40 96 04 d6 65 4 Select the printer and tap OK The Wireless Printing dialog box appears Wireless Printing Current Wireless Printer Device Name PE42 26510514062 Device Address 00 a0 96 04 d6 65 Test Print Set Wireless Printer Device Discovery O Manual Acquire Printer Device Manager 5 Tap Test Print The printer prints a short message verifying that the printer has been selected as the current wireless printer 56 CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31
2. Z Note If you have a CK31 with the near far range area CK31 Handheld Computer User s Manual 141 Appendix A Specifications Typing Characters Not Printed on the Keypad The keypads use hidden key sequences to access characters not printed on the keypad overlay Use the following table to understand how to access these hidden characters on the 142 keypads Typing Hidden Characters on the Keypad To Press This Key Sequence on One of the Keypads Type 42 Key 52 Key Not hidden OB and then 6 i OB and then F9 OB and then G Not hidden OB and then I i OB and then F6 OB and then K OB and then F7 OB and then L OB and then F11 OB and then N CB and then F12 OB and then O OB and then F3 OB and then P OB and then F4 OB and then Q OB and then F8 OB and then R Not hidden OB and then S OB and then F10 OB and then T Y OB and then Alpha Not hidden OB and then Right Enter Not hidden CK31 Handheld Computer User s Manual Appendix A Specifications Typing Hidden Characters on the International Keypads To Type Press This Key Sequence on One of the Keypads 42 Key Not hidden and then gt and then w gt and then lt 4 D and then gt OB and then 9 OB and then Tab CB and then Right Enter CK31 Handheld Computer User s Manual 50 Key Not hidden CB and then S COB and then T Not hidden Not hidden Not hidden Not hidden Not hidden 52 Key OB and then 6 OB and the
3. 7 F10 E N Le T DR PROG 90000A oo SRSNONONCN ORS Backlight 2 sJ Es Esc key Green Del key oT i Orange key 50 Key Full Alphanumeric Keypad This keypad is designed for applications that accept mainly numeric data 0 9 and that may need to accept the entire alphabet The keypad also provides shifted function keys F1 F9 and special characters symbols and functions by pressing color coded key sequences scanner trigger CK31 Handheld Computer User s Manual Note The 50 key keypad does not have a scan key because it was designed to work with the required handle with the built in Chapter 1 Using the CK31 Handheld Computer Ke JZ 3 5 lt gt O Backlight ke Scan S button C O Orange j Ek ihe Green key 7 8 9 amp key F5 A F7 4 5 6 j an er pe 1 2 3 Shift ct SP En A L lt 0 a Esc CAPS 7 F9 A B D F10 F11 F12 F13 F14 EF GH WD W F15 F16 F17 F18 F 9 K L M N F20 F21 F22 F23 F24 P MD lt gt X Z U WW WW 2 ae key 52 Key Full Alphanumeric Keypad This keypad is designed for applications that accept mainly numeric data 0 9 and that may need to accept the entire alphabet The keypad also provides function keys F1 F24 and special characters symbols and functions by pressing color coded key
4. 5 For Association choose Open WPA WPA2 or Network EAP and then press Enter Encryption automatically defaults to TKIP if you choose WPA to AES if you choose WPA2 and to WEP if you choose Open or Network EAP 6 For Prompt for Credentials choose Enter credentials now 7 Select User name type your user name and then press Enter 8 Select User Password type a user password and then press Enter 9 Exit Intermec Settings Using Static WEP Security The CK31 uses the Wired Equivalent Privacy WEP protocol to add security to your wireless network based on the 802 11b standard CK31 Handheld Computer User s Manual 71 Chapter 2 Configuring the CK31 72 To use WEP security you need a CK31 handheld computer with an 802 11b g radio an access point with an 802 11b g radio Configuring Static WEP Security With Funk Security 1 2 Wd 0O vn Of Ui O 10 Make sure you have selected Funk as your security choice Make sure you have configured the communications and radio parameters on your CK31 Open Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security gt Profile For Association choose Open and then press Enter For Encryption choose WEP and then press Enter For 8021x choose None and then press Enter Define a value for the keys you want to use You can define up to four keys Key 1 through Key 4 Enter an ASCII key or a hex key that is either 5 bytes or 13
5. Domain I Save password Exit Esc d Enter a User Name and Password and enable the Save Password check box e Optional In the Domain field enter the domain f Press Enter 8 For Network Key Setting choose Automatic 9 Exit Intermec Settings Using LEAP Security Lightweight Extensible Authentication Protocol LEAP also known as Cisco Wireless EAP provides username password based authentication between a wireless client and a RADIUS 70 CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 server In the 802 1x framework traffic cannot pass through an Ethernet hub or wireless network access point until it successfully authenticates itself The station must identify itself and prove that it is an authorized user before it is actually allowed to use the LAN LEAP also delivers a session key to the authenticated station so that future frames can be encrypted with a key that is different than keys used by other sessions To use LEAP security you need e a RADIUS server e Cisco access points LEAP security is not supported with Microsoft security To enable LEAP security on your CK31 1 Make sure you have selected Funk as your security choice 2 Make sure you have configured the communications and radio parameters on your CK31 3 From Intermec Settings choose Communications gt 802 11 Radio gt Funk Security gt Profile 4 For 8021x choose LEAP and then press Enter
6. LQ ip FESS Ready to Work Battery light 7 ES ej por Battery CK31 Handheld Computer fb CK31 Handheld Computers with an IEEE 802 11b g radio installed are Wi Fi certified for interoperability with other CERTIFIED 802 11b g wireless LAN devices 2 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer The CK31 includes these features e NET Compact Framework e Internet Explorer 6 SQL Server CE e iBrowse e CCX v2 0 compliance e Color display with touch screen e 64 MB RAM 64 MB Flash Memory e 400 MHz Processor These options are available for the CK31 e 802 11b g radio e Bluetooth radio e Linear imager area imager near far range area imager standard range laser or long range laser Note If you have a CK31 with the near far range area imager do not use the undecoded serial adapter e TE 2000 terminal emulation application including 3270 5250 and VI ANSI as well as support for third party TE applications e Data Collection Browser dcBrowser application Use this manual to understand how to use the features and options available on the CK31 For help using terminal emulation see the TE 2000 Terminal Emulation Programmer s Guide P N 977 055 xxx For help using dcBrowser see the documentation that ships with the dcBrowser gateway software or the Data Collection Browser Client User s Guide P N 070011 iBrowse is a locked down web browser for Interme
7. Pin Assignments for the Serial Port on page 145 You can also insert the CK31 into a communications dock to transmit data to and receive data from a host computer or PC using RS 232 communications The serial adapter and the communications dock are sold separately For more information on accessories and how to order them see page 139 58 CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 Host IE Ethernet a CK31 CK31 in a Serial Network i Serial cable gt e gt gt gt gt raran i Eee To use serial communications with your CK31 1 Turn off the CK31 2 Connect the CK31 to the serial port of another device You can do this in one of the following ways e Connect the CK31 serial port to a button link or serial printer using the 26 pin to DB9 9 pin serial adapter and a male to female null modem RS 232 cable e Connect the AD1 communications dock to the serial port of the other device using a DB9 to DB9 serial adapter cable Insert the CK31 into the dock 3 Turn on the CK31 4 Make sure that your CK31 is communicating with the network and that the network can see your CK31 Configuring Security The CK31 provides four types of security for your wireless network e Wi Fi Protected Access WPA CK31 Handheld Computer User s Manual 59 Chapter 2 Configuring the CK31 ie e Wi Fi Protected Access 2 WPA2 e 802 1x e WEP This section explains
8. c You must enter a User Name and Subject Name You can also enter a Server Common Name if you want to increase your level of security 8 Exit Intermec Settings Configuring 802 1x Security With Microsoft Security 1 Make sure you have configured the communications and radio parameters on your CK31 2 Open Intermec Settings 3 Choose Communications gt 802 11 Radio gt Microsoft Security 4 For Infrastructure Mode choose Infrastructure 5 For Network Authentication choose Open 6 For Data Encryption choose WEP 7 For 802 1X Authentication choose TLS or PEAP If you choose TLS a Select Properties and tap the Run App button The Auth Settings box appears Auth Settings OK User Certificate Issued ta Issued by _ Select _ Cancel Esc b From the Auth Settings box choose the Select button c Select your certificate from the list and press Enter The User Logon dialog box appears CK31 Handheld Computer User s Manual 69 Chapter 2 Configuring the CK31 User Logon OK Enter user name to logon User Name I Domain Exit Esc OK Enter d Enter a User Name and a Domain e Press Enter If you choose PEAP a Select Properties and choose the Run App button The Auth Settings box appears b Select the Validate Server check box c Press Enter Once the radio starts to authenticate the Network Password dialog box appears Network Password OK User Marne Password
9. performs no function 11 Scan button illustrated 8 9 10 keypad functions disabling 12 international 7 keys changing the functionality 156 locating the changes registry files 168 locating the keypad macro registry files 174 macro utility enabling 169 macro recording 170 macros creating 156 169 options 130 programming any key to work as a function key 161 programming to launch an application 163 remapping keys 165 removing all reprogramming 166 removing macros 172 reprogramming 156 reprogramming for Unicode characters 158 reprogramming for Virtual Keys 159 typing hidden characters 142 143 using 8 7 12 using color coded keys 11 Keypad Test diagnostic screen 105 L laser scanner how to scan 23 options 3 reading distances 136 scanning with 23 launching applications automatically 89 from a key or key combination 163 LEAP security configuring 71 not available for Microsoft security 71 overview 71 what you need 71 184 LED Test diagnostics screen 106 lights status 20 21 testing 106 understanding status 20 Lightweight Extensible Authentication Protocol See LEAP security linear imager reading distances 134 scanning with 23 using illustrated 24 25 loading certificates for security 73 Lockdown mode entering 89 locking a key 11 long range laser available option 3 scanning 23 M or P key performs no function 11 MAC address viewing 106 macros
10. 5877486 5878395 5883492 5883493 5886338 5889386 5895906 5898162 5902987 5902988 5912452 5923022 5936224 5949056 5969321 5969326 5969328 5979768 5986435 5987192 5992750 6003775 6012640 6016960 6018597 6024289 6034379 6036093 6039252 6064763 6075340 6095422 6097839 6102289 6102295 6109528 6119941 6128414 6138915 6149061 6149063 6152370 6155490 6158661 6164542 6164545 6173893 6195053 6234393 6234395 6244512 6249008 6328214 6330975 6345765 6356949 6367699 6375075 6375076 6431451 6435411 6484944 6488209 6497368 6532152 6538413 6539422 6621942 6641046 6681994 6687403 6688523 6732930 There may be other U S and foreign patents pending Other Copyright Information Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc U S A Wi Fi is a registered certification mark of the Wi Fi Alliance This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com This product uses Regex Index software during its operational phases The owner of Regex has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice Regex Index Version 3 31
11. 6 0 25 mm 10 mil 0 5 mm 20 mil 1 mm 40 mil 10 0 5 10 15 20 25 30 35 40 45 50 25 20 a oO o1 20 25 Linear Imager Minimum Reading Distances This graphic does not include the 0 665 cm 0 258 in setback for the CK31 CK31 Handheld Computer User s Manual 135 Appendix A Specifications Standard Range Laser Minimum Reading Distances Minimum reading distances are measured in the dark 0 lux Minimum Reading Distances With 1 087 cm 0 428 in Setback Symbology Density Minimum Distance Maximum Distance Code 39 0 125 mm 5 mils 8 564 cm 3 272 in 17 962 cm 7 072 in 0 25 mm 10 mils 5 770 cm 2 272 in 37 774 cm 14 872 in 0 5 mm 20 mils 7 802 cm 3 072 in 78 922 cm 31 072 in 1 mm 40 mils 8 818 cm 3 472 in 130 992 cm 51 572 in 1 3 mm 51 mils Depends on the symbology 148 772 cm 58 572 in length and scan angle UPC EAN 0 33 mm 13 mils 5 516 cm 2 172 in 46 918 cm 18 472 in 136 CK31 Handheld Computer User s Manual Appendix A Specifications o 8 16 24 32 40 48 56 64 in 64 80 56 70 i UPC EAN i 40 50 32 40 24 30 i 0125 mm 20 3 EEK 10 0 lt 4 ers eee 0 m 7 10 16 20 24 H i 30 39 0 25 mm 10 mils 40 n OSmm 20mils ii mm 40 mils 7 56 70 Dn 1 3 mm 51 mils 30 cm 0 20 40 60 80 100 120 140 160 Standard Range Laser Minimum Reading Distances This graphic does not include the 1 087 cm 0 428 in setback for the C
12. RSS 14 RSS Limited RSS Expanded Telepen TLC 39 UPC EAN 131 Appendix A Specifications If you are using the linear imager the standard range laser or the long range laser the CK31 supports these bar code symbologies e China Post Matrix 2 of 5 Matrix 2 of 5 e Codabar e Micro PDF417 e Codablock A e MSI e Codablock F e PDF417 e Code 11 e Plessey e Code 2 of 5 e RSS 14 e Code 39 e RSS Limited e Code 93 e RSS Expanded e Code 128 e Telepen e EAN UCC Composite e TLC 39 e Interleaved 2 of 5 e UPC EAN Area Imager Standard Minimum Reading Distances Minimum reading distances are measured in the dark 0 lux Minimum Reading Distances With 0 69 cm 0 272 in Setback Symbology Code 39 UPC EAN Data Matrix PDF417 132 Density 0 125 mm 5 mils 0 20 mm 8 mils 0 25 mm 10 mils 0 5 mm 20 mils 0 33 mm 13 mils 0 191 mm 7 5 mils 0 254 mm 10 mils 0 381 mm 15 mils 0 160 mm 6 6 mils 0 254 mm 10 mils 0 381 mm 15 mils Minimum Distance 6 675 cm 2 628 in 3 373 cm 1 328 in 2 865 cm 1 128 in 4 389 cm 1 728 in 4 389 c 1 728 in 5 659 cm 2 228 in 4 389 cm 1 728 in Depends on symbology length and scan angle 5 659 cm 2 228 in 3 881 cm 1 528 in 4 389 cm 1 728 in CK31 Handheld Computer User s Manual Maximum Distance 11 501 cm 4 528 in 20 391 cm 8 028 in 24 455 cm 9 628 in 39 695 cm 15 628 in 29 027 cm 11 428 in 15 819 cm 6 228 in 20
13. The wireless CK31 has an internal 802 11b g radio to transfer data using wireless communications This section of the manual assumes that you have already set up your wireless communications network including your access points If you are using a UDP Plus network you also need to have your Intermec Application Server communicating with a host computer Your CK31 supports these network protocols e TCP IP e UDP Plus The next sections explain the parameters you need to configure for the CK31 to work in your wireless network CK31 Handheld Computer User s Manual 45 Chapter 2 Configuring the CK31 Configuring the Network Parameters for a TCP IP Network In a TCP IP network the CK31 communicates directly with a host computer using TCP IP The access point acts as a bridge to allow communications between the wired network and the wireless network Host TCP IP Direct Connect mm pee O T AT ES a Se Va Ethernet N it _ CK31 in a TCP IP Direct Connect Network To use wireless communications in a TCP IP network 1 Configure these network parameters on each CK31 in the network e Network name SSID e IP settings if not using DHCP 46 CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 2 Make sure that your CK31 is communicating with the network and that the network can see your CK31 3 Configure security For help see Configuring Security on page
14. bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by Ox and contain 5 or 13 hex pairs For Transmit key choose the key you want to use for transmitting data Exit Intermec Settings Configuring Static WEP Security With Microsoft Security 1 2 3 4 5 Make sure you have configured the communications and radio parameters on your CK31 Open Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Network Authentication choose Open For Data Encryption choose WEP CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 6 For Network Key Setting choose Enter Key and Index 7 For Network Key Value enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by Ox and contain 5 or 13 hex pairs 8 For Network Key Index select the key you want to use for data transmission 9 Exit Intermec Settings Loading a Certificate If you choose to use transport layer security TLS with WPA or 802 1x security you need to have a unique client certificate on the CK31 and a trusted root certificate authority CA certificate You can use a third party CA to issue unique client certificates and a root certificate There
15. pressing Yo your battery may be too low to supply power Replace the battery If replacing the battery does not solve the problem see Booting the CK31 on page 125 Disabling or Modifying Keypad Functions 12 If you want to restrict the ability to perform adjustments made from the keypad such as changing the beeper volume you can disable the functionality of several keys on the keypad You can disable these keypad functions e Beeper volume e Task Manager opened by pressing Alt and then Tab Note When you disable Alt Tab you also disable Alt Esc You can modify this keypad function e The behavior of the Yo key You can configure the boot functionality to either warm or cold boot when you press and hold the Yo key for five seconds CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer To disable specific keypad functions 1 From the Start menu tap Intermec Settings The Intermec Settings application appears 2 Tap Device Settings gt Keypad The Keypad menu expands to show you the options Data Ee Ee ee eb Communications Device Settings Date and Time En ait Beeper Volume E Task Manager iAlt T ab Configure Boot Functionality Power Management File Backup IE Browser System Component Versions 3 Tap the function you want to disable from the Keypad menu to expand the branch 4 Tap Disable to select it 5 Save your changes
16. sequences Using the Color Coded Keys 10 The keypad of the CK31 provides color coded keys to let you access additional characters symbols and functions printed on the keypad overlay Once you understand how to use the color coded keys and key sequences you can access all of the additional features printed on the keypad overlay There are two color coded modifier keys on the CK31 the orange key and the green C key CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer You press and release the first key and then press and release the second key to access the color coded character or function printed above a key Using the Color Coded Keys You Want To Press Example Use an orange character or D key and then the key Press D and then 2 to type function printed above a key with character or function the character printed above it Use a green character or CB key and then the key Press GB and then 2 to type function printed above a key with character or function the character printed above it Lock the orange green Ctl a CT Ctl Alt or Shift Press GC twice and the C Alt or Shift key to stay on key twice appears in the status bar Unlock a green orange Ctl an ce Ctl Alt or Shift If At is in the status bar Alt or Shift key key once press Alt and the locked icon disappears from the status bar Note The orange Contrast function or printed above the Bac
17. 06 00 06 00 00 00 KeyMacro0x50d hex 0a 000000000000 NN Oet 000 00740 700500700 100 000000 OO DEN EE 0 00 00 66 4005007005 19000010 OO 00 G05 19 0 00 00 6b 00 00 00 Your combined reg file should look like this ScancodeFilterArray hex 0800 Od 000600 0 6 00 00 004 Oe 00 205 00 06 007 067 00 0000 KeyMacro0xd08 hex 08 7100 005007 00300 00 00 08 60 005 0057 ar 005 00 00 10 0 00 07 00 951 9700 00 0 0 TOTOO 00 Ol 0000 1800000 OL 00 OOk 1340 00 00080000200 KeyMacro0x50d hex CK31 Handheld Computer User s Manual Appendix C Reprogramming the Keypad Gaz 0000000 O0 2 00s 005 Vax2 0700 00 0 00 00 00 TT 0050000000000 Lg 0 0000 Ge 0000 GD 10000 007190070000 To PEO 00 00 60 00 00 00 CK31 Handheld Computer User s Manual 175 Appendix C Reprogramming the Keypad 176 CK31 Handheld Computer User s Manual Index CK31 Handheld Computer User s Manual 177 Index Numerics 1551 or 1553 scanner attaching 30 energy saver mode 32 troubleshooting 123 1D linear imager See linear imager 26 pin serial port assignments 145 2D area imager See area imager 3 3270 5250 TE keypads typing hidden characters 144 4 bay communications dock described 140 802 11 Information diagnostic screen 97 802 11b g radio configuring 45 displaying information 97 802 1x security configuring with Funk security 68 with Microsoft security 69 overview 67 troubl
18. 102 CPU Registers 102 Display Test 103 Hardware Configuration Table 101 Installed Fonts 104 Intermec Value Version 104 Keypad Test 105 LED Test 106 Network Information 106 Network Test 107 Operating System Version 107 Ping Utility 108 Radio Driver Version 109 RAM Information 109 RAM Monitor 110 SD Card Memory Test 110 Sound Test 111 using 96 diagram Intermec Settings 41 dimensions physical 130 181 Index disabling FTP server 87 keypad functions 12 security 77 symbologies 33 touch screen 16 Display Test diagnostics screen 103 displaying information 802 11b g radio 97 authentication 97 battery 98 boot code 100 configuration number 101 CPU registers 102 device address 106 DHCP server IP address 106 flash memory available 109 fonts installed 104 IVA 104 MAC address 106 model 101 operating system version 107 radio driver 109 RAM available 109 RAM usage 110 scanner type 101 serial number 101 software options 101 drag and drop using SmartSystems Console 88 94 dust cover accessory 140 E X key illustrated 8 9 10 ejecting SD card 36 electrical specifications 130 energy saver mode troubleshooting 123 using 32 Enroll Certificates 73 environmental specifications 130 erasing the registry 42 errors finding and solving 115 Ethernet configuring older CK31s 57 network diagram 58 182 Ethernet continued not available on new CK31s 57 exiting
19. 16th Dec 2001 Copyright 1998 2001 Dr John Maddock CK31 Handheld Computer User s Manual XV Before You Begin Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty xvi CK31 Handheld Computer User s Manual Using the CK31 Handheld Computer Use this chapter to familiarize yourself with the CK31 Handheld Computer In this chapter you will find these sections CK31 Handheld Computer User s Manual Introducing the CK31 Handheld Computer What s New Using the Battery Using the Keypad Using the Touch Screen Understanding the Status Lights Understanding the Beeps Scanning Bar Codes Verifying That Your Scanner Is Working Installing the SD Card Chapter 1 Using the CK31 Handheld Computer Introducing the CK31 Handheld Computer The Intermec CK31 is an ergonomically designed handheld computer built on the Microsoft Windows CE NET operating system It is a lightweight easy to use reliable computer that both runs client server applications and browser based applications Good read light indicator D
20. Computer User s Manual Chapter 2 Configuring the CK31 If you want to use Microsoft security you need to select it as your security choice For help see Selecting Microsoft as Your Security Choice on page 61 Selecting a Profile for Funk Security You can define up to four profiles for Funk security Different profiles let your CK31 communicate in different networks without having to change all of your security settings For example you may want to set up one profile for the manufacturing floor and one for the warehouse By default the active profile is Profile 1 To select a profile for Funk security 1 Tap the Start icon or press a and then gt The Start menu appears 2 Select Intermec Settings The Intermec Settings application appears 3 Select Communications gt 802 11 Radio gt Funk Security 4 Select Active Profile choose a profile from the list and press Enter 5 Select the active profile to expand it 6 Optional Give your profile a meaningful name a Select Profile Label and a text box appears b Select the text in the box type a meaningful name and press Enter 7 Configure your security settings 8 Optional Repeat this process for each profile you want to define 9 Select one profile as the active profile by tapping Active Profile and choosing a profile from the drop down list 10 Save your settings Selecting Microsoft as Your Security Choice The default security setting i
21. Ed Control Panel 10 objectis Mobile Device 3 In Windows Explorer on your PC browse to the file that you want to copy to your CK31 4 Right click the file and click Copy 5 Place the cursor in the SDMMC Disk or CK_ FFS folder of your CK31 right click and click Paste The file has now been copied to the CK31 and you can see it using My Computer on the CK31 6 Navigate to your application file and run it After your application is installed you can run it from the Program files folder from My Computer CK31 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications Installing Applications Using Your SD Card If you have an SD card for your CK31 this is the best place for you to install applications To install applications using the SD card 1 If you are using an SD card reader remove the SD card from the CK31 and place it in the reader For help see Installing the SD Card on page 34 2 Copy your application file to the SD card If you are using ActiveSync an FTP server or Wavelink Avalanche to copy the files to the SD card place the application in the SDMMC Disk folder located in My Computer 3 If you are using an SD card reader insert the SD card back into the CK31 4 Navigate to the SOMMC Disk folder and run your application Installing Applications Using the FTP Server The CK31 has a built in FTP server that connects to a network through the 802
22. Handheld Computer User s Manual 75 Chapter 2 Configuring the CK31 76 9 10 11 12 13 14 Tap OK The path to your cer file now appears in the text box Tap next to the Key Path text box and navigate to your user pvk file Tap OK The path to your pvk file now appears in the text box Tap Import User Cert A dialog box appears telling you that the user certificate and the associated key were successfully imported Certimportul Successfully imported user cert and associated key Tap OK or press Enter to close the Success message box Configure your CK31 for WPA WPA2 or 802 1x security To load multiple certificates 1 Create the Temp Root and the Temp User folders on the CK31 Copy at least one root certificate cer file into the Temp Root folder Copy at least one user certificate cer file and key pvk file into the Temp User folder The filenames must match for example certl cer and cert1 pvk From Intermec Settings select Communications gt 802 11 Radio gt Certificates Select Import Root Certificates False Choose True from the drop down menu Select Import User Certificates False Choose True from the drop down menu Exit Intermec Settings and save your settings The certificates are immediately imported e All root certificates in Temp Root are imported into the Trusted Authorities certificate store CK31 Handheld Computer User s Manual
23. The Finalizing dialog box appears with a status bar showing you the progress of your file backup A copy of all your files is saved to the Persistent Copy folder in your desired location 7 Close Intermec Settings CK31 Handheld Computer User s Manual 91 Chapter 3 Developing and Installing Applications Upgrading Your CK31 There are two ways to upgrade your CK31 e You can upgrade your computer using an SD card e You can upgrade your computer using SmartSystems Console When you remotely upgrade your computer you are updating the operating system and the embedded Intermec Value Add IVA files Upgrading the Operating System Using an SD Card 92 To upgrade the operating system you need e an SD card e an SD card reader optional e the latest upgrade file This file is available from the Intermec web site at www intermec com Go to Service amp Support gt Downloads Make sure the file you select is for your language You can use any file transfer method ActiveSync FTP server and so on to copy the upgrade files to your SD card Intermec recommends using an SD card reader Note If you are using an SD card reader to copy files to your SD card see Installing the SD Card on page 34 for information on how to remove and insert the SD card When you upgrade the operating system you erase the current configuration and replace it with the new default configuration You will need to set the network
24. and tap File gt Exit to exit Intermec Settings CK31 Handheld Computer User s Manual 13 Chapter 1 Using the CK31 Handheld Computer To change the Yo key behavior 1 From the Start menu tap Intermec Settings The Intermec Settings application appears 2 Tap Device Settings gt Keypad The Keypad menu expands to show you the options 3 Tap Configure Boot Functionality and select Warm boot or Cold boot ta Collection rmunications vice Settings Date and Time Beeper Display Keypad H Adjust Beeper Volume H Task Manager Alt Tab H Configure Boot Functionality IE Browser System Component Versions 4 Save your changes and tap File gt Exit to exit Intermec Settings CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer Using the Touch Screen The CK31 has a color touch screen display that features e a full screen size of 240 x 320 pixels e a desktop size of 240 x 300 pixels e a taskbar size of 240 x 20 pixels e support for Unicode characters user programmable fonts and bitmap graphics i aF T Microsoft Computer SM WordPad Desktop Recycle Bin ly Documents Scanbemao Taskbar Fi Internet Transcriber Pim te BERR WV NG YE 7 1 14 me a CK31 Start Screen The Start screen has two distinct areas the desktop and the taskbar The desktop displays shortcuts to some of the applications installed on the CK31 The fir
25. and tools loaded on it When you login to your CK31 with password protection enabled the password icon appears in the taskbar Setting a password is sometimes called entering Admin mode or Lockdown mode To set a password 1 Tap the Start icon or press GC and then gt The Start menu appears 2 Select Settings gt Control Panel gt Password The Password Properties dialog box appears Password Properties Ea OK x Password Settings Confirm password f _ Enable password protection at power on _ Enable password protection for Screen Saver 3 Type your new password in the Password field and then press Tab to move to the Confirm password field CK31 Handheld Computer User s Manual 89 Chapter 3 Developing and Installing Applications 4 Type in your new password again 5 Select the Enable password protection at power on option 6 Tap OK or press Enter You are returned to the Control Panel 7 Close the Control Panel To change your password 1 Tap the Start icon or press a and then gt The Start menu appears 2 Select Settings gt Control Panel gt Password The Enter Password dialog box appears Enter Password YOU must enter your password to change Password Settings 3 In the Password field type your password and tap OK or press Enter 4 Type your new password in the Password field and then press Tab to move to the Confirm password field 5 Type in your new
26. are three ways to load certificates on the CK31 e Ifyou are using Active Directory to issue certificates you can use the Enroll Certificates application to load the certificates e Ifyou are using another third party CA you can use the Import Certificates application to load the certificates e Ifyou have multiple certificates to install you can use the Import Root Certificates and Import User Certificates functions correct date and time After cold booting the CK31 you may need to correct the date and time ta Note For certificates to be valid the CK31 must be set to the To load certificates if you are using Active Directory 1 Configure the network and radio settings for the CK31 to communicate with your certificate authority or establish an ActiveSync connection with the CA 2 From Intermec Settings select Communications gt 802 11 Radio gt Certificates CK31 Handheld Computer User s Manual 73 Chapter 2 Configuring the CK31 74 3 Select Enroll Certificates and tap the Run App button The Enroll Certificates dialog box appears Enroll Certificates OK User Name Password Server 6 33 PM 4 In the Enroll Certificates dialog box enter the User Name Password and Server IP address to log into the CA server 5 Tap OK or press Enter A dialog box appears asking if you want to load the root certificate Save Settings Do you want to add a certificate to the root
27. asking if you want to commit your new entry to permanent storage 10 Tap Yes or No Programming a Virtual Key or Unicode Character You can program any Virtual Key or Unicode character to any key or modified key combination To program a Virtual Key or Unicode character 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears CK31 Handheld Computer User s Manual 159 Appendix C Reprogramming the Keypad Modifier Keys Active eee Bou Function Key Active C_ Left Function C Right Function is Mo Function i Ignore Modifiers 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears key Response i Reprogram VEEY Keyboard Command i Run Program i Modify Scancode 6 Select Reprogram VKEY and press Enter The Virtual Key VKEY dialog box appears 10x0000 Unicode 0x0000 gt 7 Select the Entry Mode for the VKEY character 160 CK31 Handheld Computer User s Manual Appendix C Reprogramming the Keypad Entry Mode Description Hex You enter a hex string
28. bar code label that you know will scan Compare the two bar code labels to see if the bar code quality is too low You may need to replace the label that you cannot scan Make sure the bar code symbology you are scanning is enabled Use Intermec Settings to check the symbologies If your bar code symbology is disabled enable it and then try scanning the bar code label again Make sure that the application you are running on the computer is expecting input from a bar code You may need to type this information instead of scanning it If you are using the 2D imager set Lighting Mode to Illum LED priority and set Lighting Goal to 100 or greater Use Intermec Settings to change the Lighting Mode setting If the bar code is rotated make sure that you have 1D Omni directional scanning enabled Use Intermec Settings to enable 1D Omni directional scanning CK31 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CK31 Booting the CK31 You seldom need to warm or cold boot the CK31 The CK31 uses the configuration currently saved in flash memory during the boot process You need to boot the CK31 when an application is locked up and will not respond when you upgrade the firmware or when you reflash the computer The next instructions explain how you warm and cold boot the CK31 Warm Booting the CK31 If your charged CK31 does not resume after pressing Yo or if the computer or an applicati
29. bars in the bar code label CK31 Handheld Computer User s Manual 23 Chapter 1 Using the CK31 Handheld Computer Good Read light green Scan button Use this test bar code Code 39 Test Bar Code 123456 When the CK31 successfully reads a bar code label you hear a high beep and the green Good Read light turns on briefly 4 Release the Scan button To scan a PDF417 or Micro PDF417 bar code with the linear imager 1 Press Yo to turn on the CK31 2 Point the scanner window PDF417 or Micro PDF417 bar code label and hold the computer at a slight angle 15 to 25 cm 6 to 10 in from the label 3 Press the Scan button on the keypad or pull the trigger on a handle and direct the red beam so that it falls across at the top row of the bar code label 24 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer Good Read light green Scan button Scanning a PDF417 or Micro PDF417 Bar Code Label Use this test bar code PDF417 Test Bar Code IA 123456789abcdefg 4 Move the beam down all rows of the bar code label The CK31 clicks as it reads each row 5 The CK31 emits a high beep and the green Good Read light turns on briefly when the CK31 successfully reads the entire bar code label You may need to continue moving the beam from the bottom of the bar code label to the top and back to the bottom until you hear the high beep 6 Release the S
30. communications parameters on the CK31 to reestablish communications with the other devices in the wireless network To upgrade the operating system 1 Download the latest upgrade exe file from the Intermec web site to your desktop PC CK31 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications 2 Double click the exe file on your desktop PC An InstallShield application starts and walks you through the process of extracting the upgrade files You can designate the folder where you want the files to unzip If you do not have SmartSystems Console installed the default location that the files are extracted to is Program Files Intermec CK3x OS vx xx xx xxxx where X XX XX XXXX Is the operating system upgrade version If you have SmartSystems Console installed the default location the files are extracted to is Program files Intermec SmartSystem Ss_Lib Software CK3x OS vxX XX XX XXXX where X XX XX XXXX IS the operating system upgrade version 3 If you are using an SD card reader remove the SD card from the CK31 and place it in the reader 4 Copy all of the files in Program Files Intermec CK3x OS VX XX xx xxxX to your SD card If you are using ActiveSync or an FTP server to copy the files to your CK31 place the files in the SDMMC Disk folder 5 If you are using an SD card reader insert the SD card into the CK31 Note Make sure the CK31 has completely loaded all of the upg
31. either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances CK31 Handheld Computer User s Manual xi Before You Begin Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Support gt Returns and Repairs gt Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is e lt 4 23 y provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec web site at www intermec com to download our current manuals in PDF To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support for your Intermec product xii CK31 Handheld Computer User s Manual Before You Begin Telephone Support These services are available from Intermec In the U S A and Canada call 1 800 Service Description 755 5505 and choose this option Order e Place an order 1 and then choose 2 terme e
32. folder 115 diagnostics 110 ejecting 36 inserting 34 removing 36 troubleshooting 115 using to install applications 87 using to store applications 83 verifying seated correctly 35 will not boot from SD card 115 SD Card Memory Test diagnostics screen 110 SDMMC Disk folder access to SD card contents 36 83 87 cannot find after inserting SD card 115 using to store applications 83 CK31 Handheld Computer User s Manual security certificates overview 73 choice Funk or Microsoft defined 60 configuring 802 1x with Funk security 68 with Microsoft security 69 WEP with Funk security 72 with Microsoft security 72 WPA2 802 1x security with Funk security 63 WPA2 PSK security with Funk security 64 WPA 802 1x security with Funk security 63 with Microsoft security 65 WPA PSK security with Funk security 64 with Microsoft security 67 configuring LEAP 71 disabling 77 overview 59 restricting access to menus 89 selecting a Funk profile 61 selecting Funk security 61 selecting Microsoft security 61 serial adapter attaching 30 decoded 141 serial cable adapter AA2 accessory 139 AA3 accessory 139 serial communications configuring 58 network diagram 59 troubleshooting 120 serial port pin assignments 145 setting a password 89 settings restoring defaults 42 Setup Assistant using to configure CK31 39 shortcuts on the desktop 15 signal strength icons 17 SmartSystems Console using to co
33. how to configure security on your wireless CK31 If you choose not to use security see Disabling Security on page 77 Intermec always recommends that you implement security You must use either Funk or Microsoft security to implement your security solution For details see the next section Choosing Between Funk and Microsoft Security If you are using WPA 802 1x WPA2 802 1x or 802 1x security this section also assumes that your authentication server and authenticators are properly configured For more information on 802 1x security see the MobileLAN secure 802 1x Security Solution Installation Guide P N 073134 available at www intermec com Note Your security choice does not depend on your authentication server For example you can choose Funk security if you use Microsoft Active Directory to issue certificates Choosing Between Funk and Microsoft Security 60 The CK31 provides both Funk and Microsoft security choices Funk security is the default setting Use the following sections to set security using either Funk or Microsoft as your security choice Both Funk and Microsoft offer similar features but Funk security also offers these features e CCX v2 0 compliance e Support for LEAP and TTLS e Configuration of up to four profiles If you want to use the default Funk security you need to select a profile For help see the next section Selecting a Profile for Funk Security CK31 Handheld
34. illustrated 2 troubleshooting 117 recording macros starting 170 stopping 172 red light battery indicator 20 register displaying values 102 registry combining entries 168 174 erasing 42 keypad changes 168 keypad macros 174 wireless printing 52 remapping keys 165 remotely managing the CK31 using Avalanche 88 removing keypad macros 172 programming modifications from keys 166 SD card 36 repositioning a window 18 reprogrammable keypad utility enabling 157 navigating within 156 reprogramming the keypad 156 reset switch 125 restoring default settings 42 restricting access to menus 89 RoHS compliance not supported on discontinued cables and scanners 30 32 supported cables 30 scanners 30 serial adapters 30 RS 232 communications configuring 58 186 S safety icons xi Scan button illustrated 8 9 10 troubleshooting 121 scan code hardware remapping 165 ScanDemo enabling or disabling symbologies 33 using 33 scanner default configuration settings 148 50 energy saver mode 32 trigger programming any key to be 161 troubleshooting 121 window cleaning 126 scanning area imager 26 bar codes 22 laser scanner 23 linear imager 23 near far range area imager 26 PDF417 or Micro PDF417 24 tips for improving area imager performance 29 using ScanDemo application 33 screen See touch screen screen icons understanding 17 SD card accessing files 36 83 87 cannot find SDMMC Disk
35. macro 1 Press Ctl Alt Shift The Remove all keypad macros dialog box appears Remove ALL Keypad MACROS YES to remove ALL MACROS NO to remove single MACRO 2 Tap No The next dialog box appears Press MACRO key fo Remove Scancode Entered a a De Lx Confirm Scancade 3 Ee zA Lx 3 Press the key that activates the macro twice and press Enter The select modifiers dialog box appears 4 Select the modifiers that you have assigned to the macro key and press Enter You will hear a beep when your changes are successful CK31 Handheld Computer User s Manual 173 Appendix C Reprogramming the Keypad Finding the Registry Entries for Keypad Macros 174 Registry files for each keypad macro are provided for you These files are located at CK_FFS KeypadMods KeypadModxxxx reg Each macro has its own entry To combine entries copy all the keys into a single registry file and combine identical keys to contain the data from both files For example if one reg file contains HKEY LOCAL MACINE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 08 00 0qda 00 06 00 06 00 00 00 KeyMacro0xd08 hex 0800700000 050 050 0 0 0 4 OS EO S00 met OON 0550 05 0 050 04 1 900 OO 00e 1076000000 T 0000 70 0 N he OCs OO OO 197 OL 00 ON 18 0 00 00 6e 00 00 00 And the other reg contains HKEY LOCAL MACINE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 0d 00 05 00
36. on page 40 Configuring Bluetooth Communications for Wireless Scanners 48 You can send and receive information to devices wirelessly using the Bluetooth radio The Bluetooth technology uses short range radio links and allows for communications over a 10 meter 32 8 foot range The nominal Bluetooth range for the CK31 is typically less than 3 meters 9 8 feet This section explains how to configure the CK31 to communicate with Bluetooth wireless scanners To configure Bluetooth communications for wireless scanners 1 From Intermec Settings select Communications gt Bluetooth CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 Data Collection Communications Device Name CK31 80211 Radio 3 g Sluetooth Fl Power H Discoverable Connectable Class of Device 0x920100 be GIBT 0 1 6 be A Radio 525 ie Device Address O013e025 HPSK Settings UDP Plus Di bad BB BA 10 24 AM A 2 Tap the Power parameter and select On 3 Ifyou want to allow incoming connections from wireless scanners you must enable two parameters e Tap the Discoverable parameter and select Enable e Tap the Connectable parameter and select Enable If you do not want to allow incoming connections make sure Discoverable and Connectable are both disabled 4 Save your changes and exit Intermec Settings 5 From the Start menu tap Programs gt Windows Explorer gt Program
37. removable and adjustable handstrap makes it easy for you to hold and use the CK31 without tiring your hand CK31 Holster and Belt The holster and belt provide an easy way for you to carry the CK31 while not using it The holster and belt support either right or left handed use and you can use it to carry a CK31 with or without a handle CK31 Protective Boot The protective boot provides additional ruggedness for the CK31 CK31 Protective Case The protective case provides a clear vinyl covering to protect the screen and keypad area CK31 Tethered Stylus P N 203 773 xxx Use the tethered stylus to make sure that you never lose your stylus CK31 Vehicle Cradle P N 075436 Use the vehicle to attach your CK30 to a vehicle such as a forklift The vehicle cradle provides protection from vibrations that exceed the level the CK31 can withstand alone Dust Cover The dust cover protects the CK31 keypad in dusty work areas CK31 Handheld Computer User s Manual Appendix A Specifications Decoded Serial Adapter P N 225 715 001 The decoded serial adapter converts the 26 pin serial port on the CK31 into a DB9 9 pin male serial connector that you can connect to a decoded scanner Undecoded Serial Adapter P N 225 714 001 The undecoded serial adapter converts the 26 pin serial port on the CK31 into a DB9 9 pin male serial connector that you can connect to an undecoded scanner imager do not use the undecoded serial adapter
38. scan bar code data using a near far range area imager iii CK31 Handheld Computer User s Manual Contents Contents Bertone vou BES tri ecri tsssSsbcaComveustu aie A O a N xi Set COINS konika a E E xi Global Services aiid Support iroi ea E EE xii Warranty 1o forma Oaa a O E nesten xii W CD SU POLE Maten dende beboeten xii Telephone UPDO eion E xiii Who Should Read This Document cass shcvatunesnceidvastdeiwienatonbriaccepectes xiv Related DoCmen Seen ad eas ald xiv Patent Inora Wig eniinn n a E E E Ea cant xiv Other Copyright Winona ion materneel n XV 1 Using the CK31 Handheld Computer 1 Introducing the CK31 Handheld C mpPuteT sisinsdiran aiia ents 2 a AE E E rennen mate andes 4 LOST ose da Yen Dae a eneen et rere eek eae eae ner er 4 Charging and Installing the Battery innn nete eeen notte 5 Maxiniizino Bariery Lenstra menen ital donde 6 Checking the Batter Avs teen cppactuns a tccsn arias cet von satathi wean idea eia ces 7 Usine the Kopad maan ensen stee S 7 Usine the Color Coded Keys nnn tented 10 Capitalizing All C Nata cre tetas ext svocederseagi acts poten Ee O E aut AEE 11 Wsimective Power Yo K eF sce ceea clei in ae a N 12 Disabling or Modifying Keypad Functions anneer venne nenneeenneeennn 12 Usine the Touch Sere inorri E EER 15 O E aE E ene E E E EAR T 16 Understanding the Screen ICONS sioecsiiorninarnenanoniisnarani ear a aa 17 Repositioning a Windowistnan telers a a 18 Calibiatunesne Tonc
39. shortcuts on the desktop are standard Windows CE applications However Intermec provides a shortcut to an additional application called ScanDemo ScanDemo is a simple application you can use to verify that your scanner is working correctly ScanDemo enables the CK31 to read bar code labels and display the information encoded on the label along with the symbology used to encode it To open ScanDemo 1 Double tap the ScanDemo shortcut on the desktop The ScanDemo application opens 2 Scan a bar code label For information on how to scan a bar code label see Scanning Bar Codes on page 22 The information you scanned along with the symbology used to encode it appears on the screen ScanDemo Scanned Data BO1961 Code To enable or disable symbologies 1 From the ScanDemo window tap the Symbologies button to see the symbologies that are enabled CK31 Handheld Computer User s Manual 33 Chapter 1 Using the CK31 Handheld Computer 7 8 Scanner Symbologies 10 Symbologies Code 39 UPC Code 128 Codabar wlCodelzof5 EAN 20 Symbologies _ UEC Composite PDFALF Data Matrix _ MaxiCode Intermec Settings Select or clear the symbologies you want to use and tap Back If you want to enable symbologies not shown on the Scanner Symbologies window tap Intermec Settings Intermec Settings appears on your screen From the Intermec Settings application go to Scanners Symbologies gt Internal Sca
40. tap Programs gt Intermec Diagnostics gt Software gt OS Version CK31 Handheld Computer User s Manual 107 Chapter 4 Running Diagnostics Sample Screen OS Version Info 3 00 00 0707 Premium Exit Esc Ping Utility Use the Ping Utility to test the network interface connection Enter the IP address of the host to ping and then press Enter The test sends the ping command four times and displays the results If you receive a result other than ping OK the test failed To open the Ping Utility diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt System gt Ping Utility Sample Screen 108 CK31 Handheld Computer User s Manual Chapter 4 Running Diagnostics Radio Driver Version Use the Radio Driver Version diagnostic to see the type of radio driver your CK31 contains and its version To open the Radio Driver Version diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt Software gt Radio Driver Version Sample Screen Radio Driver Version x Driver Intersil PRISM Indigo Wireless LAN Driver Version 3 03 20 0010 001 Exit Esc RAM Information Use the RAM Information diagnostic to see how much RAM and flash memory is available on the CK31 You can also see the Flash Part ID To open the RAM Information diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt Hardware gt RAM Information CK31 Ha
41. the CK31 2 Find the Reset Factory Defaults bar code in the scanner documentation 3 While pulling the trigger hold the scanner over the Reset Factory Defaults bar code and apply external power to the scanner The scanner is reset to factory defaults 4 Use Intermec Settings to disable energy saver mode on the CK31 Use Intermec Settings to disable the port Attach the scanner to the CK31 Use Intermec Settings to enable the port aon BQ Ui Use the scanner to scan a bar code The scanner should work now but energy saver mode is disabled Continue with Steps 9 through 11 only if you want to use energy saver mode 9 Install the P N 3 606032 03 energy saver cable 10 Use Intermec Settings to enable energy saver mode on the CK31 11 Use the scanner to scan a bar code Energy saver mode is enabled CK31 Handheld Computer User s Manual 123 Chapter 5 Troubleshooting and Maintaining the CK31 Problems While Scanning Bar Codes continued Problem Solution The scanner will not read the bar code label 124 Make sure you aim the scanner beam so it crosses the entire bar code label in one pass The angle you are scanning the bar code label may not be working well or you may be scanning the label straight on Try scanning the bar code label again but vary the scanning angle The bar code label print quality may be poor or unreadable To check the quality of the bar code label try scanning a
42. the CK31 The AA3 requires an external power source For more information on using the serial port see Configuring Serial Communications on page 58 120 CK31 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CK31 Problems While Scanning Bar Codes Problem You cannot see a red beam of light from the scanner when you press the Scan button and aim the scanner at a bar code label When you release the Scan button or handle trigger the red beam of light from the scanner does not turn off CK31 Handheld Computer User s Manual Solution Make sure you are using a supported scanner as listed in Attaching a Scanner to the Serial Port on page 30 If you are using a supported scanner try these solutions in order You may be too far from the bar code label Move closer to the bar code label and try again You may be scanning the bar code label straight on Change the scanning angle and try again You can test the effective range of the scanner Move within 61 cm 2 feet of a wall and try again You must be within the scanning range to scan bar code labels For help see Scanning Bar Codes on page 22 If your CK31 contains an imager If the CK31 is configured for continuous edge triggering the red beam should remain on This is not a troubleshooting issue If the CK31 is configured for level triggering default the red beam should turn off If the red
43. the serial number configuration number model software options and the scanner type You can use this table to give the Intermec representative information on the hardware and software that were installed at the Intermec factory To open the Hardware Configuration diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt Hardware gt Configuration Table CK31 Handheld Computer User s Manual 101 Chapter 4 Running Diagnostics CPU Monitor CPU Registers 102 Sample Screen Hardware Configuration x Serial Mum 01234567890 fe s58tbd 7c60 460a aff4 2f841cb19ba1 CK310N1114001804 000 CESLCM SW Opt 1 TE2U00 Keypad 11 52 Pom able Scanner L STD RANGE LASER BlueTooth 0 No BlueTooth Local 0 Euro English Radio 804 US Canada Scan Engine EL20 Exit Esc The CPU Monitor displays the activity of the CPU by using bars in a graphical icon To open the CPU Monitor diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt System gt CPU Monitor The CPU Monitor icon appears on the taskbar To close the CPU Monitor diagnostic 1 From the Start menu tap Programs gt Intermec Diagnostics gt System gt CPU Monitor A dialog box appears asking if you want to stop the CPU Monitor 2 Press Enter The CPU Registers diagnostic reads every register in the PXA255 processor chip and displays the values To open the CPU Registers diagnostic e From t
44. was originally released as version 001 Version Date 002 10 2005 003 06 2006 004 07 2006 005 06 2007 006 11 2007 CK31 Handheld Computer User s Manual Description of Change Added new scanner options new keypad options updated information on Funk security and configuration added new diagnostics and added information on SmartSystems Revised to support RoHS compliance Other new information includes an updated list of scanners and cables instructions for scanning PDF417 or Micro PDF417 bar codes instructions for loading multiple certificates expanded information about the backup battery and the Backup Battery Very Low dialog box troubleshooting information for the SD card bar code symbologies listed by scanner option new information on scanner reading distances and an illustration that identifies the pins in the serial adapter Added the standard range laser and the long range laser as scanning options Added instructions for configuring Bluetooth wireless printing Added two Bluetooth error messages to the Troubleshooting chapter Corrected the minimum reading distances setbacks for the area imager and linear imager Added the near far range area imager scanning option Added notes about not using the undecoded serial adapter if you have a near far range area imager and about the impact of radio use on battery life Updated the path for the warranty information Added additional information about how you
45. you may experience with your CK31 If you cannot find the answer to your problem in the Problems and Solutions section you may need to call Product Support Calling Product Support 114 To talk to an Intermec Product Support representative call 1 800 755 5505 Before you call Intermec Product Support make sure you have the following information ready e Operating system version e Configuration number e Power management settings e Ifyou are using security know the type Funk or Microsoft and the full set of parameters e Ifyou are using terminal emulation TE know the version and protocol e Ifyou are not using TE know the language your custom application was written in and the tools you used to create it You can find most of the information listed above in Intermec Diagnostics or Intermec Settings Consult your application developer for information on your custom application To find your operating system version e Tap Start gt Programs gt Intermec Diagnostics gt Software gt OS Version Note the OS version and then press Esc to exit To find your configuration number e Tap Start gt Programs gt Intermec Diagnostics gt Hardware gt Configuration Table Note the configuration number and then press Esc to exit To open Intermec Settings e Tap Start gt Intermec Settings CK31 Handheld Computer User s Manual Problems and Solutions Chapter 5 Troubleshooting and Maintaining the CK
46. your touch screen For help see Calibrating the Touch Screen on page 19 You may have accidentally locked a modifier key on the keypad Check the CK31 taskbar to see if it contains an icon with a locked symbol Press the necessary key sequence to unlock the key For help see Using the Keypad on page 7 The SD card may not be seated correctly Push in on the SD card until you hear it unlatch and the card is ejected Insert the SD card as described in Steps 3 and 4 of Installing the SD Card on page 34 If this does not solve the problem try another SD card 115 Chapter 5 Troubleshooting and Maintaining the CK31 Problems While Operating the CK31 continued Problem Solution The CK31 appears to be locked e Wait at least 10 seconds and try again If the CK31 up and you cannot enter data is still connecting to the Intermec Application Server or the host it ignores any input from the keypad or scanner e Press Yo to turn off the CK31 and then press Yo again to turn on the CK31 e Press and hold Yo for five seconds to warm boot the CK31 e Perform a cold boot on the CK31 For help see Cold Booting the CK31 on page 125 e Try reloading the firmware For help see Upgrading Your CK31 on page 92 e Ifthe CK31 will not boot or reset contact your local Intermec service representative for help The Backup Battery Very Low Click the X to close the dialog box This dialog box dialog box appear
47. 11b g radio You can use the server to transfer your application file to the CK31 Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the CK31 This option is useful when you need to send files to a large number of CK31s If you want to disable the FTP server use a CAB file or another method to modify the registry key HKEY LOCAL MACHINE COMM FTPD You need to set the value IsEnabled a REG_DWORD to zero 0 If you set the value to zero the Web server will not accept connections from the network even from the local host CK31 Handheld Computer User s Manual 87 Chapter 3 Developing and Installing Applications Installing Applications Using Wavelink Avalanche You can use the Wavelink Avalanche device management system to install applications on all of your wireless CK31s The CK31 ships with the Avalanche Enabler already loaded Each time the Avalanche Enabler is activated typically on a warm boot the CK31 attempts to connect to the Avalanche Agent When the CK31 connects to the agent the Agent determines whether an update is available and immediately starts the software upgrade file transfer or configuration update To use Avalanche to remotely manage the CK31 1 Install software packages and updates for the CK31 using the Avalanche Administrative Console 2 Schedule the CK31 updates or manually initiate an update using the Avalanche Administrat
48. 137 cm 7 928 in 26 995 cm 10 628 in 13 279 cm 5 228 in 21 153 cm 8 328 in 32 837 cm 12 928 in Appendix A Specifications 0 4 8 12 1 6 25 8 20 6 15 PDF417 6 6 mils 10 2 5 o 0 25 5 4 10 0 125mMmm 5mils a nn a ae 15 0 25 mm 10 mils nt a ee 20 mm 100 contrast UPC EAN on 0 5 mm 20 mils cm Area Imager Minimum Reading Distances This graphic does not include the 0 69 cm 0 272 in setback for the CK31 CK31 Handheld Computer User s Manual 133 Appendix A Specifications Linear Imager Reading Distances Minimum reading distances are measured in the dark 0 lux Minimum Reading Distances With 0 655 cm 0 258 in Setback Bar Code Minimum Maximum Symbology Contents Density Distance Distance Code 39 RESO 0 100 MM 0 1 mm 10 27 cm 13 31 cm 4 mils 4 04 in 5 24 in R 0 125 MM 0 125 mm 9 25 cm 16 36 cm 5 mils 3 64 in 6 44 in 0 25 0 25 mm 5 44 cm 29 22 cm 10 mils 2 14 in 9 14 in 0 5 0 5 mm 3 41 cm 30 33 cm 20 mils 1 34 in 11 94 in RIMM 1 mm 6 96 cm 39 22 cm 40 mils 2 74 in 15 44 in UPC EAN 120010010100 0 33 mm 4 42 cm 2525 CM 13 mils 1 74 in 9 94 in PDF417 10 mils 0 254 mm 9 25 cm 16 10 cm 10 mils 3 64 in 6 34 in 15 mils 0 381 mm 7 22 cm 18 39 cm 15 mils 2 84 in 7 24 in 134 CK31 Handheld Computer User s Manual Appendix A Specifications 8 1 00 contrast UPC 6 EAN 4 2 0 D 4 0 1235mm Smit
49. 2 MHz SNR Unknown TX Power 25 mW AP OO 00 00 00 O0 O0 GEIL 00 0 e0 40 58 70 Authentication Information Use the Authentication Information diagnostic to see the state of your security authentication You can use this information to troubleshoot why your device may not be authenticating This diagnostic works with both Microsoft and Funk security choices To open the Authentication Information diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt System gt Authentication Information CK31 Handheld Computer User s Manual 97 Chapter 4 Running Diagnostics Sample Screen Authentication Info OK 07 22 15 PCIPRISMICH1 INTERMEC Assoc 07 22 17 PCNPRISMICH1 INTERMEC Failed 07 22 17 PONPRISMICHI Preferred list exhe Unknown event Oxc Battery Information Use this diagnostic to view information on the CK31 main battery backup battery and AC power status You can also use this screen to see the current volts and charging status To open the Battery Information diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt Hardware gt Battery Information Sample Screen Battery and Power Info PSC Version al Main Bat 11270 m i Supercap 2498 mv Temperature mv 957 mv Temperature 390 L Main Batt Flag Charging Supercap Flag High 98 CK31 Handheld Computer User s Manual Chapter 4 Running Diagnostics The Main
50. 26 tips for improving performance 29 audio feedback See beeps CK31 Handheld Computer User s Manual authentication diagnostics 97 troubleshooting 802 1x security 117 Authentication Information diagnostic screen 97 automatically launching your application 89 Avalanche using to remotely manage the CK31 88 B D key See orange key backing up files 91 backup battery 10 minutes to replace main battery 4 described 99 icon indicating low power 17 specifications 130 very low 99 116 Backup Battery Very Low dialog box illustrated 100 troubleshooting 116 bar codes scanning 22 scanning troubleshooting 121 symbologies supported by area imager 131 by linear imager 132 by long range laser 132 by scanner 131 by standard range laser 132 symbologies default 22 battery AB1G accessory described 139 Backup Battery Very Low dialog box 100 116 backup battery icon 17 charger ACI accessory 139 AC2 accessory 139 AC3 accessory 139 charging and installing 5 charging times 5 checking status 7 diagnostics 98 disposal 4 CK31 Handheld Computer User s Manual Index battery continued icons 17 installing 6 low icon understanding 99 maximizing life 6 specifications 130 status icons 7 understanding voltage 99 using 4 when to swap 99 Battery Information diagnostics screen 98 beeper volume changing 21 disable or modify keypad function 12 beeps testing 111 understanding 21 b
51. 31 CK31 Handheld Computer User s Manual 79 Chapter 3 Developing and Installing Applications Developing Applications for the CK31 The CK31 Handheld Computers run applications programmed in Microsoft eMbedded Visual C The CK31 can also run applications developed for the NET Compact Framework using Microsoft C and Visual Basic Use this section to understand the hardware and software you need to e develop a new application for the CK31 e develop a web based application for the CK31 e convert a Trakker Antares application to a CK31 application Developing a New Application 80 Use the Intermec resource kits to develop new applications to run on the CK31 The Intermec resource kits are a library of C and NET components grouped by functionality that you can use to create applications for the CK31 The resource kits are part of the Intermec Developer Library IDL which is available as a download from the Intermec web site at www intermec com idl You need these hardware and software components to use the Intermec resource kits e Pentium PC 400 MHz or higher e Windows 2000 Service Pack 2 or later or Windows XP Home Professional or Server e For native C development Microsoft eMbedded Visual C version 4 0 with eVC Service Pack 2 e For NET Development and Compact Framework C and VB NET Microsoft Visual Studio NET 2003 e 128 MB RAM 196 MB recommended e 360 MB hard drive space for mini
52. 31 You can also use the CK31 diagnostics to help analyze and solve problems For help see Chapter 4 Running Diagnostics on page 95 If you send the CK31 in for service it is your responsibility to save the computer data and configuration Intermec is responsible only for ensuring that the keypad and other hardware features match the original configuration when repairing or replacing your computer Problems While Operating the CK31 Problem You press Yo to turn on the CK31 and nothing happens The Battery light is on You use your stylus to tap the screen and nothing happens You cannot type a character on the keypad or you can only type uppercase or lowercase letters You insert an SD card and cannot find the SDMMC Disk folder on the CK31 Or you insert a bootable SD card and the CK31 is not booting from the card CK31 Handheld Computer User s Manual Solution Make sure the contrast is not set all the way to the darkest or lightest setting Press D and then X repeatedly until you reach the desired contrast level Make sure the backlight is on by pressing X Make sure you have a charged battery installed correctly The battery may be discharged Replace the battery with a spare charged battery or charge the battery and try again The battery charge is low You have a few minutes of power left Immediately replace the battery with a spare charged battery or charge the battery Recalibrate
53. 36 070 xxx The AA3 serial cable adapter is a 26 pin dual row connector to DB 9 connector that connects directly to the bottom of the CK31 This adapter does not include power on pin 9 AB1G Battery P N 318 020 xxx Use the lithium ion battery to provide main power to the computer AC1 4 Slot Battery Charger P N 852 904 xxx Use the AC1 to charge up to four AB1G batteries at a time AC2 4 Bay Battery Charging Dock P N 852 905 xxx Use the AC2 to charge up to four AB1G batteries without having to remove them from the CK31 AC3 8 Slot Battery Charging Dock P N 852 906 xxx Use the AC3 to charge up to eight AB1G batteries without having to remove them from the CK31 This charging dock requires the 851 064 xxx power supply AD1 Communications Dock P N 225 709 xxx Use the AD1 to charge your AB1G battery and provide power to your CK31 while still having the ability to communicate via a serial Ethernet or USB port CK31 Handheld Computer User s Manual 139 Appendix A Specifications 140 AD2 4 Bay Communications Dock P N 225 710 xxx Use the AD2 to hold up to four CK31s with a battery installed The AD2 dock charges the batteries provides power to the computer provides one Ethernet connector and provides a serial port for each inserted CK31 CK30 and CK31 Handle P N 203 754 xxx The handle works with all models of the CK30 and CK31 and provides a convenient scanning trigger CK31 Handstrap P N 075289 The
54. 59 The easiest way to configure the network parameters on the CK31 is to use Intermec Settings For help see Configuring the CK31 With Intermec Settings on page 40 Configuring the Network Parameters for a UDP Plus Network In a UDP Plus network the CK31 communicates with a host computer through the Intermec Application Server Host im UDP Plus eer fen a s Z Ae Ethernet n 4 ll EN o S E D Intermec Application Server Access point i D mm WEE N den Ze N Pa x A A a CK31 in a UDP Plus Network CK31 Handheld Computer User s Manual 47 Chapter 2 Configuring the CK31 The Intermec Application Server translates UDP Plus packets on the wireless network into TCP IP packets on the wired network and vice versa The access point acts as a bridge to allow communications between the wired network and the wireless network To use wireless communications in a UDP Plus network 1 Configure these network parameters on each CK31 in the network e Network name SSID e Controller IP address e IP settings if not using DHCP e Network port 2 Make sure that your CK31 is communicating with the network and that the network can see your CK31 3 Configure the security For help see Configuring Security on page 59 The easiest way to configure the network parameters on the CK31 is to use Intermec Settings For help see Configuring the CK31 With Intermec Settings
55. ADIUS server must authenticate each device before the device can communicate with the wireless network In PSK mode WPA provides user authentication using a shared key between the authenticator and the CK31 WPA PSK is a good solution for small offices or home offices that do not want to use an authentication server CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 To use WPA security you need e an authentication server Enterprise mode only Note You can also use a MobileLAN access point with software release 1 80 or later as an authentication server For help see the system manual for your access point e an access point with an 802 11b g radio that supports WPA e a CK31 with the 802 11b g radio and the 802 1x WPA security option The CK31 also supports Wi Fi Protected Access 2 WPA2 if you are using Funk security WPA2 is a product certification available through the Wi Fi Alliance that certifies wireless equipment is compatible with the 802 111 standard WPA2 uses the Advanced Encryption Standard AES for data encryption WPA2 runs in 802 1x Enterprise mode or PSK Pre Shared Key mode e For WPA2 802 1x mode WPA2 requires authentication in two phases the first is an open system authentication and the second uses 802 1x and an Extensible Authentication Protocol EAP authentication method e In PSK mode WPA2 provides user authentication using a shared key between the authenticato
56. Ask about an existing products r Order Order printer labels and 1 and then choose 1 Intermec ribbons media Order Order spare parts 1 or 2 and then spare parts choose 4 Technical Talk to technical support 2 and then choose 2 Support about your Intermec product Service e Geta return authorization 2 and then choose 1 number for authorized service center repair e Request an on site repair technician Service e Ask about an existing 1 or 2 and then contracts contract choose 3 e Renew a contract e Inquire about repair billing or other service invoicing questions Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click Contact CK31 Handheld Computer User s Manual xiii Before You Begin Who Should Read This Document The CK31 Handheld Computer User s Manual provides you with information about the features of the CK31 and how to install Operate maintain and troubleshoot the CK31 Before you install and configure the CK31 you should be familiar with your network and general networking terms such as IP address The Intermec Computer Command Reference Manual P N 073529 is available on the CD attached to the inside front cover of this user s manual and as a download from the Intermec web site Please refer to this manual for help configuring your CK31 The reference manual contains information about all of the CK31 comm
57. Bat field displays the voltage of the AB1G battery The following table shows how to interpret the voltage levels Main Percentage Battery Status Main Battery Voltage of Battery High 8500 mV 100 High gt 8000 mV gt 75 Medium 7600 to 7999 mV 50 to 75 Low 7200 to 7599 mV 25 to 50 Critically low lt 7199 mV lt 25 The Main Batt Flag field displays the battery status which is linked to the battery icon described on page 7 You can continue using the battery until the CK31 indicates that the battery is low the battery light turns on and the low battery icon cy appears on the taskbar The Supercap field displays the voltage of the backup battery The main battery continually charges the backup battery unless the main battery is critically low or removed Backup Battery Backup Battery Status Voltage Condition High gt 2400 mV Fully charged High gt 2200 mV OK to swap the main battery Low gt 1750 mV OK to swap the main battery if you first suspend the CK31 Low lt 1750 mV Do not swap the main battery because the CK31 might cold boot There are some usage patterns that can deplete the backup battery For example if you remove the main battery every night to charge it outside the CK31 the backup battery will be low in the morning This usage pattern does not harm the backup battery When the backup battery is low the Backup Battery Very Low dialog box appears on your CK31 screen CK31 Handheld Computer
58. Chapter 2 Configuring the CK31 ta Note You are prompted when a root certificate is imported unless that certificate is already in the store e All certificate and key files in Temp User are imported into the My Certificates certificate store e The Import Root Certificates and the Import User Certificates settings are changed from True to False 8 Configure your CK31 for WPA WPA2 or 802 1x security Disabling Security If you choose not to use security with your wireless network you can disable it on the CK31 Intermec recommends that you always set security in your network To disable security 1 Open Intermec Settings 2 Choose Communications gt 802 11 Radio gt Microsoft Security 3 For Network Authentication choose Open 4 For Data Encryption choose Disabled 5 Close Intermec Settings CK31 Handheld Computer User s Manual 77 Chapter 2 Configuring the CK31 78 CK31 Handheld Computer User s Manual Developing and Installing Applications In this chapter you will find guidelines for developing applications and converting existing Trakker Antares applications You will also find information on installing applications and automatically launching them In this chapter you will find these sections Developing Applications for the CK31 Installing Applications on the CK31 Launching Your Application Automatically Setting or Changing the CK31 Password Backing Up Your Files Upgrading Your CK
59. Configuring Ethernet Communications on Older CK31s The information in this section is useful only if you already have Z Note The Ethernet option is no longer available on the CK31 an installed base of older CK31s with the Ethernet option You can use an older CK31 directly in an Ethernet network if you have ordered the Ethernet option on your CK31 Insert the CK31 into an AD1 or AD2 Communications Dock The communications dock has an Ethernet connector that allows the CK31 to communicate with your Ethernet network The CK31CN does not support Ethernet communications To use an older CK31 in an Ethernet network 1 Configure these network parameters on each CK31 e If you have a DHCP server enable DHCP e Ifyou do not have a DHCP server set these parameters a IP address b Subnet mask c Default router 2 If required for your network you may also need to set these parameters on each CK31 e Primary and secondary DNS Servers e Primary and secondary WINS Servers 3 Make sure that your CK31 is communicating with the network and that the network can see your CK31 CK31 Handheld Computer User s Manual 57 Chapter 2 Configuring the CK31 Host Ethernet CK31 CK31 CK31 2 2 Older CK31s in an Ethernet Network E Configuring Serial Communications The CK31 has a serial port to transfer data to and receive data from another device via RS 232 communications For a technical description of the serial port see
60. Files gt Intermec gt Network gt Bluetooth 6 Double tap the BluetoothScannerWizard icon The Connection Wizard appears Bluetooth 7 Tap Add Device The wizard advances to the next screen 8 Make sure Device Discovery is selected and tap Next The wizard starts discovering devices 9 Select the device you want to connect to from the Devices list and then tap Next 10 In the Authen Request dialog box type 0000 for the PIN and tap OK CK31 Handheld Computer User s Manual 49 Chapter 2 Configuring the CK31 11 Tap Finish Use this table to understand the settings you see in the Bluetooth menu Bluetooth Settings Setting Description Power Set and view whether the Bluetooth radio is on or Discoverable Connectable Class of Device IBT Radio Device Address off Allows other Bluetooth devices to be able to discover your CK31 during a device discovery Allows other Bluetooth devices to connect to your CK31 Determines how the device appears to other devices during discovery Displays the version of the Intermec Bluetooth Library Displays the version of the Bluetooth Radio Hardware Displays the Bluetooth address of your CK31 Configuring Bluetooth Communications for Wireless Printing 50 You can send and receive information to Bluetooth printers wirelessly using the Bluetooth radio The Bluetooth technology uses short range radio links and allows for communications over
61. Intermec Settings 43 extending battery life 6 Extensible Authentication Protocol EAP 62 F factory default settings restoring 42 files backing up 91 copying with ActiveSync 85 installing applications 82 preserving through cold boot 91 storing applications in the CK_FFS folder 83 flash file system 82 flash part ID 109 fonts viewing installed 104 FTP server disabling 87 using to install applications 87 using to upgrade operating system 92 function key programming any key to be 161 using 11 functions keypad modifying or disabling 12 Funk security configuring 802 1x security 68 LEAP security 71 WEP 72 WPA2 802 1x 63 WPA2 PSK 64 WPA 802 1x 63 WPA PSK 64 overview 60 selecting a profile 61 selecting as security choice 61 G Good Read light described 21 troubleshooting 121 green key using 11 CK31 Handheld Computer User s Manual green light 21 gun See CK31 H handle accessory 140 handstrap accessory 140 Hardware Diagnostics menu 96 hardware scan code remapping 165 hidden characters typing 142 holster and belt accessory 140 host computer not receiving data troubleshooting 119 humidity specifications 130 Yo key illustrated 8 9 10 modify keypad function 12 program to warm or cold boot 12 14 using 12 iBrowse described 3 opening 81 User s Guide 3 ICCU See Intermec Settings icons battery status 7 macros 169 screen 17 IDL contains t
62. K31 CK31 Handheld Computer User s Manual 137 Appendix A Specifications Near Far Range Area Imager Reading Distances This section contains minimum and typical reading distances for the near far range area imager Minimum Reading Distances Minimum reading distances are measured in the dark 0 lux 1D Symbologies Minimum Reading Distances With 0 889 cm 0 350 in Setback Symbology Density Minimum Distance Maximum Distance Code 39 0 10 mm 3 8 mils 18 889 cm 7 437 in 31 111 cm 12 248 in 0 25 mm 10 mils 18 889 cm 7 437 in 68 111 cm 26 815 in 0 5 mm 20 mils 19 889 cm 7 830 in 109 111 cm 42 957 in 1 mm 40 mils 40 889 cm 16 098 in 219 111 cm 86 264 in 1 3 mm 51 mils 100 889 cm 39 720 in 309 111 cm 121 697 in 2 54 mm 100 mils 130 889 cm 51 531 in 429 111 cm 168 941 in EAN 100 0 33 mm 22 889 cm 9 011 in 99 111 cm 39 020 in 138 CK31 Handheld Computer User s Manual Appendix A Specifications Accessories for the CK31 You can use these accessories sold and ordered separately with the CK31 To order accessories contact your local Intermec sales representative 851 082 xxx Power Supply Use the 851 082 xxx power supply to provide power for the communications docks and chargers AA2 Serial Cable Adapter P N 236 069 xxx The AA2 serial cable adapter converts the CK31 serial connector to a DB 9 serial connector This adapter includes power on pin 9 AA3 Serial Cable Adapter P N 2
63. Only Device Discovery CK31 Handheld Computer User s Manual 53 Chapter 2 Configuring the CK31 54 ie 1g _ Wireless Printing If your preferred printer does not appear make sure the printer is powered on and discovery is enabled and then repeat Steps 1 through 3 Note Bluetooth devices that are not printers may be displayed on this screen even though the Show Printers Only check box is checked 4 Tap Test Print The printer prints a short message verifying that the printer has been selected as the current wireless printer Wireless Printing Current Wireless Printer Device Name PE42 26510514062 Device Address 00 20 96 0a d6 65 Test Print Set Wireless Printer Device Discovery Manual Acquire Printer Device Manager To manually enter the device address of the printer 1 Select Start gt Settings gt Control Panel and double tap the Wireless Printing icon The Wireless Printing dialog box appears 2 Select Manual and tap Acquire Printer The Manual Set dialog box appears CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 Manual Set Enter Device Address Ex 00 02 c7 a0 13 28 OOOO 3 Type the address of the printer in the field and tap OK The Wireless Printing dialog box appears Wireless Printing Current Wireless Printer Device Mame UINkKniow h Device Address 00 30 96 10 9e ce Test Print Set Wireless Printer
64. RDWARE DEVICEMAP KEYBD ScancodeFilterArray hex Oa 00 00000400 00400700700 And the other reg contains HKEY_ LOCAL MACINE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex LL 000100030000 0050000 KeyFilterProcess0x111 Windows cmd exe KeyFilterCmd0x111 test Your combined reg file should look like this HKEY_ LOCAL _ MACINE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex TO OL 205 03 UO OOS OO POR ON ODO 000 00 000 4 00 00 00 00 00 KeyFilterProcess0x111 Windows cmd exe KeyFilterCmd0x111 test 168 CK31 Handheld Computer User s Manual Appendix C Reprogramming the Keypad Creating Keypad Macros A keypad macro is a sequence of keys mapped to a single key or key combination Keep the following considerations in mind when programming with macros e You can only use one macro at a time e Do not use scan triggers in macros because they are timing dependent e Avoid using key sequences that launch applications because of timing issues e The best use of macros is as a tool for repetitive data entry Understanding the Macro Icons in the Status Bar Icon Description H You are recording a macro R You are deleting the macro a You are playing the macro Starting the Keypad Macro Utility Before you can record a macro you need to enable the keypad macro utility To enable the keypad macro utility 1 Double tap My Computer 2 Double tap the Windows folder 3 Fr
65. The hex string must be preceded by Ox The range is from 0x0 to OxFFFF Decimal You enter a decimal string The range is from 0 to 65535 8 Press Tab or tap in the text box to select the first VKEY text box 9 Type the Vkey string and press Tab or tap in the Unicode text box 10 Type the Unicode string and press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 11 Tap Yes or No Programming Any Key as a Function Key You can program any key to work as a function key You can choose for your function key to behave as Scanner rigger Backlight Key Contrast Key Volume Key Mouse Key Toggle Rotate Display Insert VKey LWIN VKey Menu launch on CK31 Delete VKey Backtab VKey Pan Mode Toggle High Contrast Toggle Accessibility changes to system colors Contrast Lighter CK31 Handheld Computer User s Manual 161 Appendix C Reprogramming the Keypad e Contrast Darker e Reprogram Key key sequence to launch the reprogrammable keypad utility e Reprogram Key Delete deletes the key sequence to launch the reprogrammable keypad utility e Record MACRO record a new key sequence to launch the Macro Utility e Delete MACRO deletes the key sequence to launch the Macro Utility To program any key as a function key 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both f
66. To remap a key 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears Modifier Keys Active cee Bou Function Rey Active C Left Function Right Function is Mo Function EB Ignore Modifiers 4 Press Enter The Key Response dialog box appears CK31 Handheld Computer User s Manual 165 Appendix C Reprogramming the Keypad key Response i Reprogram VEEN Keyboard Command i Run Program C Modify Scancode 5 Select Modify Scancode and press Enter The Press Key to Translate dialog box appears PRESS KEY TO TRANSLATE NOTE The Scancode is translated regardless of modifiers active Scancode Entered 6 Press the new key you want the scan code remapped to twice 7 Press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 8 Tap Yes or No Removing One or All Reprogramming Modifications You can remove all reprogramming modifications you made or pick a specific modification to remove Another way you can remove all modifications is by choosing to restore defaults For help restoring defaults see Restoring Default Settings on page 42 To remove all reprogramming modifications 1 Press Ctl Alt Shift Y The Remove all keypad modifications dialog box appears 166 CK31 Handheld C
67. User s Manual 99 Chapter 4 Running Diagnostics Backup Battery Very Low Your backup battery is very low or missing Data loss may result from failure to replace the battery very soon Consult the manufacturer s instructions for directions on replacing or charging the backup battery Click the X to close the dialog box The dialog box continues to appear until the backup battery is fully charged You must install a fully charged main battery or place the CK31 in a charger It takes about 15 minutes for the backup battery to charge up to 2 4V If the Backup Battery Very Low dialog box continues to appear for more than 15 minutes view the Battery Information diagnostic screen If the Supercap Flag field is not Charging the backup battery may have failed You may need to send the CK31 to Intermec to have the backup battery replaced For help see Calling Product Support on page 114 Boot Code Version The Boot Code Version diagnostic displays the version of boot code loaded on your CK31 To open the Boot Code Version diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt Software gt Boot Code Version 100 CK31 Handheld Computer User s Manual Chapter 4 Running Diagnostics Sample Screen Boot Code Version 2 02 13 0564 Primary 3 00 00 0707 Secondary Exit Esc Configuration Table Use the Configuration table to view important information about your CK31 such as
68. Using Static WEB SCC densan eden edn A E 71 Configuring Static WEP Security With Funk Security Ta Configuring Static WEP Security With Microsoft Security 72 Loading a GEbNCAte rare RT eee E re ae eee ate oe 73 Diabinese entente eee en er a aang 77 3 Developing and Installing Applications 79 Developme Applications for the ORS Lantana here 80 Developing x New Application eenden onee etat deadenn iii aiee 80 Developing a Web Based Application aaneen roes 81 Converting a Trakker Antares Application to a CK31 Application 81 Installing Applications 0n the CRI meneere 82 Installing Applications Using ActiveSync nennen ennenennenennenenneernenenne 83 Installing ActiveSync and Establishing a Partnership 83 Using ActiveSync to Copy Files and Install Applications 85 Installing Applications Using Your SD Card ennen vennen eenn 87 Installing Applications Using the FTP Server suntsersonnieendeenende nnee 87 Installing Applications Using Wavelink Avalanche ne 88 Installing Applications Using SmartSystems Console 88 Launching Your Application Automatically siscncniiic nadine ined 89 Settine or Chaneing the CK3 f Password smoren i a aE 89 Backing Up Your Files ac a anda ana 91 Wiper ace Vonn CR y isiin a traaended 92 Upgrading the Operating System Using an SD Card nennen 92 Upgrading Your CK31 Using SmartSystems Console 93 4 Running Diag
69. a 10 meter 32 8 foot range This section explains how to configure the CK31 for Bluetooth wireless printing You need to e make sure that Bluetooth power is on For help see the next section Turning on Bluetooth Power e create an application that lets you print For help see Creating an Application That Lets You Print Wirelessly on page 51 e select the current wireless printer on the CK31 For help see Selecting the Current Wireless Printer on the CK31 on page 52 CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 Turning On Bluetooth Power By default Bluetooth power is off so you need to make sure that Bluetooth power is on scanners as described in the previous section Configuring Bluetooth Communications for Wireless Scanners this task is already complete Z Note If you already configured the CK31 for Bluetooth wireless To turn on Bluetooth power 1 From Intermec Settings select Communications gt Bluetooth Data Collection communications Device Name CK31 H 802 11 Radio 3 g Gluetooth Fl Power H Discoverable H Connectable Class of Device 0x920100 IBT 0 1 6 be A Radio 525 ie Device Address 00130025 HPSK Settings UDP Plus Di bad BB BA 10 24 AM A 2 Tap the Power parameter and select On 3 Save your changes and exit Intermec Settings Creating an Application That Lets You Pr
70. ands and provides bar codes that you can print and scan when configuring supported commands Related Documents The Intermec web site at www intermec com contains our documents that you can download in PDF To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Patent Information Product is covered by one or more of the following patents 4882476 4894523 4953113 4961043 4970379 4988852 5019699 5021642 5038024 5081343 5095197 5144119 5144121 5182441 5187355 5187356 5195183 5216233 5216550 5195183 5195183 5218191 5227614 5233172 5241488 5243602 5258606 5278487 5288985 5308966 5322991 5331136 5331580 5342210 5349678 5359185 5371858 5373478 5389770 5397885 5410141 5414251 5416463 5442167 5464972 5468947 5468950 5477044 5486689 5488575 5500516 5502297 5504367 5508599 5514858 5530619 5534684 5536924 5539191 5541419 5548108 5550362 5550364 5565669 5567925 5568645 5572007 5576529 5592512 5594230 5598007 5608578 5616909 5619027 5627360 5640001 5657317 5659431 5671436 5672860 5684290 5719678 5729003 5742041 5761219 5764798 5777308 5777309 5777310 5786583 5793604 5798509 5798513 5804805 5805807 5811776 5811777 5818027 5821523 5828052 5831819 5834753 xiv CK31 Handheld Computer User s Manual Before You Begin 5834749 5837987 5841121 5842070 5844222 5854478 5862267 5869840 5873070
71. apter 5 Troubleshooting and Maintaining the CK31 Problems While Configuring Security continued Problem You receive a message saying The server certificate has expired or your system date is incorrect after you cold boot the CK31 The CK31 indicates that it is not authenticated 118 Solution The correct date and time on the CK31 are not always saved through a cold boot You need to re enter the date and time and then save your changes Make sure that the User Name and Password on your CK31 match the user name and password on your authentication server You may need to re enter the password on both your CK31 and authentication server on your authentication server the user and group are allowed and the group policy is allowed to log in to the server For help see the documentation that shipped with your authentication server software the IP address and secret key for your access point must match the IP address and secret key on your authentication server You may need to re enter the IP address and secret key on both your access point and authentication server your authentication server is active and can communicate with your access point You can use the PING utility to determine communications by selecting Start gt Programs gt Intermec Diagnostics gt System gt Ping Utility the authentication server software is running on the server PC CK31 Handheld Computer User s Manual Chapte
72. ater Wipe dry Do not allow abrasive material to touch the window Try these possible solutions in order The computer may have decoded the bar code label in a symbology other than the label s actual symbology Try scanning the bar code label again Make sure you scan the entire label To operate the computer quickly and efficiently you should enable only the bar code symbologies that you are going to scan Try these steps in order 1 3 Check to make sure the serial adapter is attached to the CK31 Disconnect and then reconnect the serial adapter to the CK31 The green Good Read light flashes to indicate that the software is auto detecting the adapter and loading the software Warm boot the CK31 Try these possible solutions in order Make sure that you are using the correct cable P N 3 606034 xx Try enabling the scanner port Go to Data Collection gt Dock Tethered Scanner gt Enable scanner port Try upgrading the scanner firmware Select ASCII as the scanner model CK31 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CK31 Problems While Scanning Bar Codes continued Problem Solution Your 1551E or 1553 scanner You can enable energy saver mode only if the stopped working after you activated scanner is connected to the CK31 by the energy energy saver mode or connected a saver cable P N 3 606032 03 Follow these steps cable 1 Disconnect the scanner from
73. ay If you select Timed the key response delay matches the timing of the key press If you select Manual you need to enter the time for the delay 7 Press Enter The macro entry dialog box appears MACRO Entry Macro Sequence Entry Yes Use PWord Mo Use Shell Cancel to Exit CK31 Handheld Computer User s Manual 171 Appendix C Reprogramming the Keypad 8 Tap Yes to launch Pocket Word if you want to enter data for the macro Tap No to use the Shell for recording your macro 9 Either enter data in Pocket Word or perform a process in the Shell 10 Press Cel Alt Shift to stop recording the macro The reprogram key dialog box appears Reprogram Key Macro Sequence Complete Yes to Accept Mo to Quit Cancel to Retry 11 Tap Yes to accept your macro A dialog box appears asking if you want to commit your macro to permanent storage 12 Tap Yes or No Removing All or One Keypad Macro You can remove all macros or pick a specific macro to remove To remove all macros 1 Press Ctl Alt Shift The Remove all keypad macros dialog box appears Remove ALL Keypad MACROS YES to remove ALL MACROS NO to remove single MACRO 172 CK31 Handheld Computer User s Manual Appendix C Reprogramming the Keypad 2 Tap Yes A dialog box appears asking if you want to remove the entry from permanent storage 3 Tap Yes or No You hear a beep when your changes are successful To remove one
74. beam remains on there may be a problem with the scanner Press the Scan button or pull the trigger again without scanning a bar code label If the red beam is still on contact your local Intermec service representative If your CK31 contains a laser scanner If you set the Aim then Scan parameter to Enable and the Turn off after good read parameter to Disable Auto Trigger the red beam should remain on This is not a troubleshooting issue If those parameters are not configured the red beam should turn off If the red beam remains on there may be a problem with the scanner Press the Scan button or pull the trigger again without scanning a bar code label If the red beam is still on contact your local Intermec service representative 121 Chapter 5 Troubleshooting and Maintaining the CK31 Problems While Scanning Bar Codes continued Problem The scanner does not read the bar code labels quickly or the scanning beam seems to be faint or obscured You scan a valid bar code label to enter data for your application The data decoded by the scan module does not match the data encoded in the bar code label You receive an error when changing the scanner model with a serial adapter attached You receive a message reading Scanner Communication Failure when trying to connect a 1551E or 1553 decoded scanner 122 Solution The scanner window may be dirty Clean the window with a solution of ammonia and w
75. c devices that is compatible with Microsoft s Internet Explorer but does not allow the user to exit the browser or access non work related web sites For help using iBrowse see the Browse Users Guide P N 961 055 xxx CK31 Handheld Computer User s Manual 3 Chapter 1 Using the CK31 Handheld Computer What s New For a complete list of accessories see Accessories for the CK3 1 on page 139 The CK31 is now available with a near far range area imager Using the Battery Warning Caution The CK31 uses a model ABIG P N 318 020 xxx lithium ion battery as its main power source You must fully charge the main battery before you can use the CK31 When you change the battery a backup battery maintains your status memory and real time clock for at least 10 minutes If the battery light blinks or turns on solid you cannot restore factory defaults or perform a warm or cold boot on your CK31 by using the Yo key You must replace the battery with a fully charged battery before you can restore factory defaults or boot your CK31 To ensure maximum battery life and product performance periodically replace the rechargeable lithium ion battery Contact your local Intermec sales representative for replacement batteries Note The AB1G battery is designed to provide more than a full shift of daily use However battery life depends on individual usage patterns Conditions such as wireless coverage power settings
76. can button CK31 Handheld Computer User s Manual 25 Chapter 1 Using the CK31 Handheld Computer Scanning With the Standard or Near Far Range Area Imager Your CK31 may come with one of two types of area imagers e A standard area imager e A near far range area imager Both area imagers allow you to scan 2D bar code symbologies and supports omni directional 360 scanning Omni directional scanning means that you can position the CK31 in any orientation to scan a bar code label Scanning with the Standard Area Imager The standard area imager comes equipped with an aiming beam to help you scan bar codes Use the following procedure to scan a bar code label with the standard area imager To scan a bar code label with the area imager 1 Press Yo to turn on the CK31 2 Point the scanner window at the bar code label and hold the CK31 steady a few inches from the label 3 Press the Scan button on the keypad or pull the trigger on a handle and center the red aiming beam over the bar code label as shown in the illustration on the next page The aiming beam flashes repeatedly while the imager tries to read a bar code Also the aiming beam is smaller when the imager is closer to the bar code and larger when it is further away When the CK31 successfully reads a bar code label you hear a high beep and the green Good Read light turns on briefly 26 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Compu
77. ch it with the two captive screws SD card door Captive screw 2 places 7 Press Yo to turn on the CK31 CK31 Handheld Computer User s Manual 35 Chapter 1 Using the CK31 Handheld Computer 36 8 Optional Navigate to the SDMMC Disk folder to see the contents of the SD card To remove the SD card 1 Press Yo to turn off the CK31 2 Remove the two screws on the SD card slot door and remove the door 3 Push in on the SD card until you hear it unlatch The card should eject far enough to easily remove it from the CK31 4 Remove the SD card from the CK31 5 Replace the door and attach it with the two captive screws CK31 Handheld Computer User s Manual Configuring the CK31 Use this chapter to understand how to configure the CK31 to communicate in your network In this chapter you will find these sections e How to Configure the CK31 Parameters e Configuring the CK31 for Your Network e Configuring Security CK31 Handheld Computer User s Manual 37 Chapter 2 Configuring the CK31 How to Configure the CK31 Parameters You can configure many parameters on the CK31 such as the bar code symbologies it decodes or the network settings These characteristics are controlled by configuration parameters The values you set for these configuration parameters determine how the computer operates Use Setup Assistant Use the SmartSystems Console En EN The Setup Assistant will help yo
78. contains these options e Hardware e Software e System Use the Hardware diagnostics menu to run tests on the CK31 or view system information For example you can run an LED test to determine if your CK31 lights are working correctly Use the Software diagnostics menu to view the version of your operating system the bootcode version and Intermec Value Add IVA information Use the System diagnostics menu to help analyze network system or applications problems on the CK31 For example you can run diagnostics to check the network communications Understanding the Diagnostics Screens This section lists all of the diagnostics screens in alphabetical order You will see the following information for each diagnostics screen e Description purpose and definition e Location of diagnostic from the Start menu e A sample diagnostics screen 96 CK31 Handheld Computer User s Manual Chapter 4 Running Diagnostics 802 11 Information The 802 11 Information diagnostic provides detailed information about your 802 11b g radio You can view information such as the SSID the radio signal strength indicator RSSI the channel and the MAC address of the connected access point To open the 802 11 Information diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt System gt 802 11 Information Sample Screen Radio Info SSID Mot Associated Data Rate 2 0 Mbps RSSI Unknown Channel 11 246
79. creating keypad 156 169 enabling the keypad utility 169 icons illustrated 169 recording 170 removing 172 stop recording 172 manuals downloading from web xii maximizing battery life 6 memory storage 82 viewing available 109 110 viewing usage 110 menu structure Intermec Settings 41 Micro PDF417 bar codes how to scan 24 Microsoft security configuring 802 1x security 69 configuring WEP 72 configuring WPA 802 1x 65 configuring WPA PSK 67 overview 60 selecting as security choice 61 modifying keypad functions 12 CK31 Handheld Computer User s Manual mouse moving a window 18 required for Intermec resource kits 81 moving a window 18 N navigating in Intermec Settings 42 near far range area imager available option 3 reading distances 138 scanning 26 scanning using center decoding 28 tips for improving performance 29 network connection testing 107 network icons 17 Network Information diagnostics screen 106 network protocols supported 45 Network Test diagnostics screen 107 new features 4 no network connection icon illustrated 17 troubleshooting 119 O opening Intermec Settings 40 114 operating system how to upgrade 92 upgrading with SD card 92 upgrading with SmartSystems Console 93 Operating System Version diagnostics screen 107 operating the CK31 humidity range 130 temperature range 130 troubleshooting 115 116 117 options keypad 130 orange key using 11 P
80. creen does not respond when you tap it with the stylus you may need to calibrate the screen To calibrate the screen 1 Press GB and then C The Start menu appears 2 Press W to highlight Touch Calibrate and then press Enter The calibration screen appears 3 Follow the instructions to calibrate the screen CK31 Handheld Computer User s Manual 19 Chapter 1 Using the CK31 Handheld Computer Understanding the Status Lights The status lights on the CK31 turn on to indicate the status of the battery a successful decode of a bar code or a user defined function Ready to Work indicator blue Good read light green Battery light N A User Defined lights CK31 Status Lights The battery light and the battery screen icons work with each other to alert you to the status of your battery If the battery light comes on check the taskbar to see which battery icon appears on it Use the CK31 Screen Icons table on page 17 to help determine when you need to replace your battery Understanding the CK31 Status Lights Light Name User defined Battery 20 Light Description A Use the Intermec resource kits to program these lights to turn on and off for any task or error within your application The resource kits are part of the Intermec Developer Library IDL which is available from the Intermec web site at www intermec com idl wep Light Status What It Means Off The battery is charged On Batte
81. cribed 73 multiple certificates 76 with Enroll Certificates 73 with Import Certificates 74 with Import Root Certificate 76 with Import User Certificate 76 changing a password 90 180 characters capitalizing 11 typing characters not printed on keypad 142 charging 4 bay battery dock AC2 139 4 slot battery charger AC2 139 8 slot battery dock AC3 139 overview 5 time required for each accessory 5 CK_FFS folder application storage 83 CK31 configuration methods 38 default configuration settings 148 described 2 features 3 illustrated 2 specifications 130 troubleshooting guide to 113 upgrading the operating system 92 cleaning scanner window 126 touch screen 126 cold boot described 125 preserving files through 91 color coded keys using 11 COM port for Bluetooth wireless printing 52 locked up 120 troubleshooting 120 communications dock ADI accessory 139 AD2 accessory 140 communications default configuration settings 152 configuration number finding 101 114 required by Product Support 114 Configuration Table diagnostics screen 101 configuration default settings 148 configuring 802 11b g radio communications 45 802 1x security troubleshooting 117 CK31 Handheld Computer User s Manual configuring continued with Funk security 68 with Microsoft security 69 Bluetooth wireless printing 50 wireless scanners 48 CK31 parameters 38 Ethernet for older CK31s 57 LEAP secur
82. d Computer Checking the Battery Status The easiest way to tell the status of your battery is to look at the battery icon in the status bar of your CK31 If you do not see a battery icon your battery has a good charge Battery Icon Status Icon Status Cm Battery has a medium charge You should be able to work for several more hours before changing batteries CH Battery is low You need to replace the battery soon hy Battery is critically low You need to replace the battery now You can also check the battery status by looking at the Battery light on the front of the CK31 or by using the battery diagnostics screen For help using the Battery Information diagnostic screen see Battery Information on page 98 Using the Keypad Your CK31 has one of the following keypad overlay options e 42 key large numeric and function e 50 key full alphanumeric e 52 key full alphanumeric You can order all versions of the CK31 keypad with an international overlay The international overlay supports English and many Western European languages such as French German Italian Portuguese and Spanish You enter all of the characters and functions printed above the keys just like you would on a standard keypad hidden characters such as and on the CK31 keypad For more information on the hidden characters refer to Typing Characters Not Printed on the Keypad on page 142 ta Note You must use the color coded keys to access se
83. de character 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears Function Rey Active C Left Function C_ Right Function cy Mo Function Ignore Modifiers 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears key Response a Reprogram YKEY a keyboard Command C Run Program i Modify Scancode 6 Select Unicode Character and press Enter The Unicode dialog box appears 158 CK31 Handheld Computer User s Manual Appendix C Reprogramming the Keypad C Hex ZOxHHHHE Decimal lt DODDD gt 7 Select the Entry Mode for the Unicode character Entry Mode Description Literal You enter the actual character that the key combination produces Hex You enter a hex string The hex string must be preceded by Ox The range is from 0x0 to OxFEFFF Decimal You enter a decimal string The range is from 0 to 65535 8 Press Tab or tap in the text box to select the Enter New Character text box 9 Type the new character or string and press Enter A dialog box appears
84. e calibration screen appears 5 Follow the instructions on the screen to calibrate your stylus When you are done calibrating your stylus the Setup Assistant appears Note You may need to reinstall some applications after restoring the default settings because any settings that were modified for your application will be reset Exiting Intermec Settings When you are done modifying your device configuration and saving your settings exit Intermec Settings To exit Intermec Settings e From the Main Menu choose File gt Exit or e Tap the X in the upper right corner of the window If you try to exit Intermec Settings without saving your changes a message box appears asking if you want to save your configuration changes Tap Yes CK31 Handheld Computer User s Manual 43 Chapter 2 Configuring the CK31 Configuring the CK31 With SmartSystems Console The SmartSystems Console lets you manage all of your SmartSystems enabled devices at the same time from a centralized host PC The CK31 ships with a SmartSystems client which means it is SmartSystems enabled The console displays all of the CK3 s in your network In the console you can right click a CK31 and a menu appears To configure the CK31 choose Intermec Settings from the menu The console is part of SmartSystems Foundation which is available for free from the Intermec web site Go to www intermec com SmartSystems to download SmartSystems Foundation For help using
85. e information on the network icons see Understanding the Screen Icons on page 17 For detailed information on most of the commands available in Intermec Settings see the Intermec Computer Command Reference Manual P N 073529 CK31 Handheld Computer User s Manual 39 Chapter 2 Configuring the CK31 Configuring the CK31 With Intermec Settings Use Intermec Settings to configure the CK31 and view system information Opening Intermec Settings You can open Intermec Settings while running any application To open Intermec Settings 1 Tap the Start icon or press a and then gt The Start menu appears Computer Documents a BP Intermec Settings A Touch Calibrate Programs ie Favorites Documents Le Settings amp Help Et Run np Suspend i 12 41 PM 2 Select Intermec Settings The Intermec Settings application appears Communications Device Settings SmartSystems Information ION Configuration Restore Defaults ad 10 35 am DA GE 40 CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 Understanding the Commands in Intermec Settings Use the following diagram to help find the commands you need to use to configure your CK31 These screens do not represent the exact information you will see on your CK31 They have been modified to show you how the information is structured For detailed information on most of the commands available in Intermec Settin
86. enu tap Programs gt Intermec Diagnostics gt Hardware gt LED Test Network Information Use the Network Information diagnostic screen to view the DHCP server IP address the CK31 device address and the MAC address To open the Network Information diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt System gt Network Information Sample Screen Network Interface Test x Hame MAC PCT PRISMICB1 00 20 e0 40 59 70 Device IP 0 0 0 0 Subnet 0 0 0 0 DHCP Server IP Primary WINS 0 0 0 0 106 CK31 Handheld Computer User s Manual Network Test Chapter 4 Running Diagnostics Use the Network Test to test the network interface connection if you are using DHCP The Network Test searches for a DHCP server first When the test finds a server press Enter to send the Ping command If you do not have DHCP enabled you need to enter the IP address of the host to ping and then press Enter The test sends the ping command four times and displays the results If you receive a result other than ping OK the test failed To open the Network Test diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt System gt Network Test Sample Screen 10 10 21 16 1 ping Ok Oms ei ping OK Oms Exit Esc Operating System Version Use the OS Version diagnostic screen to view the operating system software version loaded on the CK31 To open the OS Version diagnostic e From the Start menu
87. er 2 Configuring the CK31 42 Navigating in Intermec Settings Use this table to understand how to navigate and enter information in Intermec Settings Performing Tasks in Intermec Settings To Perform This Task Do This Select or expand an option Tap the option e or w to select an option Select text in a text box e From the highlighted option press Tab e Tap in the text box and drag the stylus over the text Expand an option e Tap the option e Press or w to select an option and then press WD w Save settings e Tap File gt Save Settings Press Alt F and then press Enter Restoring Default Settings You can restore the CK31 to factory default settings from Intermec Settings For a complete list of the default settings see Default Configuration on page 148 Note The Restore Defaults command restores all parameters including network settings and erases the registry As a result you may lose network communications This option should only be used by network administrators or by Intermec support personnel To restore factory default settings 1 From Intermec Settings select Restore Defaults 2 Select Restore Defaults The Run Apps button appears 3 Tap the Run App button The Restore Defaults dialog box appears CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 4 Tap OK The CK31 erases the registry and then performs a cold boot When the CK31 is done booting th
88. es not work Using Energy Saver Mode With Your 1551E or 1553 Scanner 32 ie Note The 1551E 1553 and the energy saver cable P N 3 606032 03 are not RoHS compliant and are discontinued This information is included here only for customers who have already purchased these products Use Energy Saver mode with your 1551E or 1553 scanner to save battery power on your CK31 When you use Energy Saver mode the scanner is active while you are pressing the trigger and goes into Standby mode after a good read With Energy Saver mode enabled the current consumption drops to zero during standby Full energy is restored when you scan the next label To use Energy Saver mode you need e an energy saver cable P N 3 606032 03 for the serial port e firmware version 2 13 or later on the scanner For help using Intermec Settings see Configuring the CK31 With Intermec Settings on page 40 To enable Energy Saver mode 1 From Intermec Settings choose Data Collection gt Dock Tethered Scanner gt Scanner Settings gt Energy saver mode 2 Select Enable 3 Exit Intermec Settings and save your changes Note If the scanner stops working after you enable energy saver mode you may not be using an energy saver cable For CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer help see Problems While Scanning Bar Codes on page 121 Verifying That Your Scanner Is Working Most of the default
89. eshooting 117 what you need 67 85 1 064 xxx power supply 139 851 082 xxx power supply 139 A AA2 serial cable adapter accessory described 139 AA3 serial cable adapter accessory described 139 AB1G battery described 139 diagnostic information 98 using 4 ACI 4 slot battery charger described 139 AC2 4 bay battery charging dock accessory described 139 AC3 8 slot battery charging dock accessory described 139 accessories described 139 ActiveDirectory using to issue certificates 73 178 ActiveSync icon 17 installation requirements 83 installing and establishing a partnership 83 using to copy and install files 85 using to install applications 83 using to upgrade operating system 92 AD1 communications dock described 139 AD2 4 bay communications dock described 140 Admin mode entering 89 Advanced Encryption Standard AES 63 AES data encryption 63 Antares Migration resource kit hardware requirements 81 using to convert Trakker Antares applications 81 application converting from Trakker Antares 81 developing new 80 web based 81 wireless printing 51 with resource kits 80 installing overview 82 using ActiveSync 83 using Avalanche 88 using FIP server 87 using SmartSystems Console 88 using the SD card 87 launching automatically 89 from a key or key combination 163 required for wireless printing 51 storing in CK_FFS folder 82 area imager reading distances 132 scanning with
90. esseesseese 117 Problems With Wireless Connectivity ccccccsscccesseeceseeeeseeeeesneeeenneeeees 119 Problems Transmitting Data Through the Serial Port 120 Problems While Scanning Bar Codes cisiccci a Ate 121 BoounethelCKSl nntb eeen eee er cere te 125 Warm Boring the CRK IL mradi eeano Sea Ene Ea EEEa E Eai 125 Cold B otine MECK antennen eedt 125 Cleaning theScannei Window and SCreen asni a eeiseasciaas 126 A Specifications anneer 129 viii Physical and Environmental Specifications enne ennevennenennerennenennereneeenverenvenn 130 Physical Dimensions lt sexicaaccsavsseusaiwisenssiasaacuietecsunlaseeasaneseatecaanieeata 130 Power S peccaio eeen aE T ETE 130 Electrical SpeciGatiOnS sveinni nE death Enienaene 130 Temperature and Humidity Specifications anneer venne 130 CK31 Handheld Computer User s Manual Contents SCREEN SPEC I LICALIO MS na ene A wee cael 130 keypad porns peronii A E E ES 130 Bar Braye cats p v0 0 0 6 csc em nr err at a e 131 Area Imager Standard Minimum Reading Distances 132 Linear Imager Reading Distances 5 24 en 134 Standard Range Laser Minimum Reading Distances 136 Near Far Range Area Imager Reading Distance 138 Accesores or Ee CRK Mononen a a a 139 85 1 082 xxx Power Supply onceocacescacecousercnastatinataesccauesvagcananeckanie 139 AA2 Serial Cable Adapter P N 236 069 xxx ene 139 AA3 Serial Cable Adapter P N 236 070 xx
91. f supported e UPC EAN e DataMatrix area imagers only If you are using bar code labels that are encoded in a different symbology you need to enable the symbology on the CK31 Use Intermec Settings to enable and disable symbologies for your scanner For help see Configuring the CK31 With Intermec Settings on page 40 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer The following two sections describe how to scan a bar code label with the laser scanner standard range laser or long range laser linear imager and area imager Scanning With the Laser Scanner or Linear Imager If the CK31 has a standard range laser long range laser or linear imager use the following procedure to practice scanning a bar code The linear imager can decode PDF417 bar codes as well as bar codes with high density low density and poor quality in any lighting conditions For help scanning PDF417 bar codes see the procedure on the next page To scan most bar code labels with the laser scanner or linear imager 1 Press Yo to turn on the CK31 2 Point the scanner window at the bar code label and hold the computer at a slight angle 15 to 25 cm 6 to 10 in from the label L Note If you have a long range scanner you may need to hold the computer further away from the label 3 Press the Scan button on the keypad or pull the trigger on a handle and direct the red beam so that it falls across all
92. fatermec Vel User s Manual hom CK31 Handheld Computer fatermec Vel User s Manual Te CK31 Handheld Computer Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2005 2007 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint INCA under license i gistics Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patent applications pending ii CK31 Handheld Computer User s Manual Document Change This page records changes to this document The document
93. for use on the CK31 See the resource kit for a list of functions that are not supported You need these hardware and software components to use the resource kit e PC with at least 1 MB of free disk space running Microsoft Windows 2000 XP e Microsoft embedded Visual C version 4 0 with Service Pack 2 e Antares Migration Resource Kit CK31 Handheld Computer User s Manual 81 Chapter 3 Developing and Installing Applications The resource kit is part of the Intermec Developer s Library IDL which is available from the Intermec web site at www intermec com idl Installing Applications on the CK31 82 There are several ways you can install applications on the CK31 e You can package your application as a cabinet cab file e If you have a simple application you may only need to deliver the exe file e You can copy a directory structure that contains the application supporting files DLLs images and data files Intermec recommends using CAB files to install your applications The CK31 uses standard Windows CE CAB files and will install third party CAB files Before the CK31 executes a CAB file it marks the file as read only so that it will not be deleted after installation After the CAB file is extracted the CK31 automatically saves any changes you have made to the registry or file system so that they will persist through a cold boot This process means that you will not have to reinstall your application
94. g a serial cable from the CK31 Start Screen tap My Computer and then choose Program Files gt ActiveSync Serial The default setting for ActiveSync on the CK31 is USB 4 Click Next in the Get Connected dialog box ActiveSync detects a device on the USB or serial port and prompts you to set up a new partnership 5 In the Set Up a Partnership dialog box click Next 6 In the Select Number of Partnerships dialog box select Yes I want to synchronize with only this computer and then click Next 7 In the Select Synchronization Settings dialog box check the items you want to synchronize and click Next 8 In the Setup Complete dialog box click Finish When the partnership has been established the following screen appears on your PC showing the device name of your CK31 and the Connected status CK31 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications 3 Microsoft ActiveSync a Oj x File view Tools Help GE A A Sync Stop Details Explore Options WindowsCE Connected Synchronized Information Type Status The Microsoft ActiveSync Screen An ActiveSync icon also appears on the CK31 status bar indicating that it has established an ActiveSync partnership with your PC Note If ActiveSync does not establish a partnership on the first ta try the Get Connected dialog box appears on your PC with the message Your device was not detected Make sure all of you
95. g temperature 20 C to 50 C 4 F to 122 F Operating humidity 5 to 95 non condensing Storage temperature 20 C to 60 C 4 F to 140 F Storage humidity 0 to 95 relative humidity non condensing Screen Specifications e 240 RGB x 320 pixels e 8 9 cm 3 52 in diagonal square active area 4 VGA e LED backlight with high and low settings Keypad Options e 42 key large numeric and function keypad available with programmable international 3270 TE 5250 TE and VT ANSI TE overlays CK31 Handheld Computer User s Manual Appendix A Specifications e 50 key full alphanumeric keypad available with programmable international 3270 TE 5250 TE and VT ANSI TE overlays e 52 key full alphanumeric keypad available with programmable international 3270 TE 5250 TE and VT ANSI TE overlays Bar Code Symbologies If you are using a scanner attached to the serial port see your scanner manual for a list of supported bar code symbologies If you are using the standard or near far range area imager the CK31 supports these bar code symbologies Australia Post Aztec BPO British Post 4 state China Post Matrix 2 of 5 Codabar Codablock A Codablock F Code 11 Code 2 of 5 Code 39 Code 93 Code 128 Datamatrix Dutch Post EAN UCC Composite Interleaved 2 of 5 CK31 Handheld Computer User s Manual Japan Post Matrix 2 of 5 Maxicode Micro PDF417 MSI PDF417 Planet Plessey Postnet QR Code
96. green Good Read light turns on briefly If there are multiple bar codes in one area you should enable the center decoding parameter to read your bar codes Use Intermec Settings to enable and disable this parameter For help see Configuring the CK31 With Intermec Settings on page 40 The center decoding parameter only decodes a bar code if e the laser pointer is on the bar code e the illumination beam covers the bar code To scan a bar code using center decoding 1 Press Yo to turn on the CK31 2 Point the scanner window at the bar code label 3 Press the Scan button on the keypad or pull the trigger on the handle The illumination beam and the laser pointer appear 4 Aim both the illumination beam and the laser pointer at the bar code you want to scan CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer Laser pointer Ne linn Beadies iy ght green an Scan button 5 When the CK31 successfully reads a bar code label you hear a high beep and the green Good Read light turns on briefly Troubleshooting the Area Imager If you have problems scanning a bar code with the area imager try following some of these tips to improve the performance of your imager e Position the imager as close to the bar code as possible while still being able to capture the entire bar code e Make sure that Aimer LED Duration is set to zero e Set Lighting mode to Illum LED Pri
97. gs see the Intermec Computer Command Reference Manual P N 073529 The Intermec Computer Command Reference Manual is available on the CD attached to the inside front cover of this user s manual You can check the Intermec web site for a more recent version of this online manual Data Collection Communications Device Settings SmartSystems Information ION Configuration Restore Defaults Save to Flash Printers Data Collection Communications Fl Internal Scanner Device Mame WindowsCE B02 11 Radio El PN H Bluetooth HPSK Settings EOP Plus Dock Tethered Scanner Virtual Wedge Internal Scanner bn Enable scanner port H Security Choice 502 11 Radin H Symbologies H Symbology Options H Scanner Settings H Imager Settings H Decode Security E Microsoft Security Funk Security HIP Settings Ff Certificates Device Settings Date and Time Beeper Display Keypad Power Management File Backup TE Browser System Component Versions TDL Runtime Versions EN EN EN EN EN EN EN B volume E Mumber of good read beeps H Beeper duration H Beeper frequency Intermec Settings Menus Use this diagram to help navigate through the Intermec Settings application This diagram should only be used as a guide it does not accurately represent all of the information you will see on your screen CK31 Handheld Computer User s Manual 41 Chapt
98. guring the CK31 for Your Network unne ie eee aed 45 Configuring 802 11b g Radio Communications enne ennenennerenverenn 45 Configuring the Network Parameters for a TCP IP Network 46 Configuring the Network Parameters for a UDP Plus Network 47 Configuring Bluetooth Communications for Wireless Scanners 48 Configuring Bluetooth Communications for Wireless Printing 50 Turning On Bluetooth Power asiricesis an ure a aa 51 Creating an Application That Lets You Print Wirelessly 51 Selecting the Current Wireless Printer on the CK31 52 Configuring Ethernet Communications on Older CK31s 57 Configuring Serial Communications ennevennvernerennenennerenneeennenenneeennn 58 Come tein Secu dient ech stesimsetet arcs deinde nanda 59 Choosing Between Funk and Microsoft Security annae nere nennenennn 60 Selectie a Profile for Funk Security osanaan tis as ease 61 Selecting Microsoft as Your Security Choice ene 61 Visio WPA SECU onein ved reitteri ae ater e abs EN 62 Configuring WPA Security With Funk Security 63 Configuring WPA Security With Microsoft Security 65 Usine 802 13e SECU eana E arn antee sn 67 vi CK31 Handheld Computer User s Manual Contents Configuring 802 1x Security With Funk Security 68 Configuring 802 1x Security With Microsoft Security 69 Voina LEAP SCU orain aon a a a on neddeiteasicant ice 70
99. he Start menu tap Programs gt Intermec Diagnostics gt Hardware gt CPU Registers CK31 Handheld Computer User s Manual Display Test Chapter 4 Running Diagnostics Sample Screen Read CPU Reg Test General Purpose 1 0 GPLRO 0x0920171F PLR1 O0xDO0SECBE GPLR2Z O0x00C0C9D1 GPORO OxCSES48C0 OPDR 1 OxFFFESBLY GPDR 2 O0x000 1FFFF GRERO Ox00080020 GRER1 Ox00000000 GRERZ Ox00000000 GFERU Ox08081421 FER 1 Ox00010000 GFER2 O0x00000000 GEDRO 0x00000000 Use the Display Test to make sure that every pixel on the CK31 screen is working correctly For example you may want to test the screen if you do not see complete characters on the screen The Display Test turns all pixels on displays horizontal stripes displays vertical stripes and then turns all pixels off To open the Display Test diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt Hardware gt Display Test Sample Screen CK31 Handheld Computer User s Manual 103 Chapter 4 Running Diagnostics Installed Fonts Use this screen to view all of the fonts installed on your CK31 You can press the number associated with a font to see an example of how the font appears on the screen For example press 1 to see how Lucida Console looks on the screen To open the Installed Fonts diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt Software gt Installed Fonts Sample Screen Lucida Console
100. he resource kits 80 described 80 wireless printing 51 imager area reading distances 132 scanning 26 linear reading distances 134 scanning 23 near far range area reading distances 138 scanning PDF417 or Micro PDF417 24 Import Certificates 74 Import Root Certificates 76 CK31 Handheld Computer User s Manual Index Import User Certificates 76 incoming Bluetooth connections 49 inserting SD card 34 Installed Fonts diagnostics screen 104 installing ActiveSync 83 applications overview 82 using ActiveSync 83 using Avalanche 88 using SmartSystems Console 88 using the FTP server 87 using the SD card 87 battery 6 SD card 34 Intermec Computer Command Reference Manual 41 Intermec Developer Library See IDL Intermec Readiness Indicator See Ready to Work indicator Intermec resource kits described 80 requirements 80 using to develop applications 80 Intermec SDK See IDL Intermec Settings Bluetooth settings described 50 commands understanding 41 exiting 43 menu structure illustrated 41 navigating within 42 opening 40 114 restoring default settings 42 starting 40 114 Intermec Value Version diagnostics screen 104 international keypads using 7 Internet Explorer opening 81 K key D illustrated 8 9 10 Om illustrated 8 9 10 X illustrated 8 9 10 Esc illustrated 9 Yo illustrated 8 9 10 183 Index key continued icons 17 locking or unlocking 11 or
101. held Computer User s Manual Default Value Disabled Enabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Enabled Default Value No characters disabled No characters disabled Disabled Scanner Option Imager only Laser only Any scanner Any scanner Default Value Level Disable Enable Enable One shot Default Value 2D imager Illum LED Priority 149 Appendix B Default Settings 150 Imager Settings Lighting Goal Image Dimension Top Position Bottom Position Aimer LED Duration Sticky Aimer LED Duration Decode Security Settings Consecutive Data Validation Identical Consecutive Timeout Different Consecutive Timeout Virtual Wedge Settings Virtual Wedge Enable Grid Communication Settings Device Name 802 11 Radio Settings Security Choice Funk Security Active Profile Profile Label Network Type Channel SSID Power Mode 802 1x Association Encryption Pre Shared Key Default Scanner Configuration continued Default Value 60 479 0 ms 0 ms Default Value 0 300 ms 0 ms Default Value Enable Null Default Communications Configuration Default Value WindowsCE Default Value Funk Security Profile 1 Profile _1 Infrastructure 3 INTERMEC Disabled CAM None Open None Null CK31 Handheld Computer User s Manual Appendix B Default Settings Default Communications Configuration continued 802 11 Radi
102. hi SerBEn nnee a a err ere tieten 19 Pmderstandins De SALUS Lehis seso enten hiene intenet 20 Understanding the BEEPS annette etiketten 21 DCAM In Bat COAG rsen a a e a a a ebde 22 Scanning With the Laser Scanner or Linear Imager anneer nennen 23 CK31 Handheld Computer User s Manual v Contents Scanning With the Standard or Near Far Range Area Imaget 26 Scanning with the Standard Area Imager annen nennen 26 Scanning with the Near Far Range Area Imaget enne 27 Troubleshooting the Area Imager tomentosa nate tees 29 Attaching a Scanner to the Serial Portsttteinstni nieten 30 Using Energy Saver Mode With Your 1551E or 1553 Scanner 32 Verifying That Cour Scanner ls Work 2 200 natste inder aadenuteiasualanusieee 33 okt 21 Wie Fea d eyes Wk Cada orbal staa entente altered 34 2 Configuring the CK3 17 en 37 Howto Configure the K 31 Parameters pecia a an eener china 38 Configuring the CK31 With Setup Assistant ennen venne venneeenneeennn 39 Configuring the CK31 With Intermec Settings ennn ennevennevennenennn 40 Opening Intermec Series ne neden nennen 40 Understanding the Commands in Intermec Settings 4 Navigating in Intermec Settings en sennuevennenenneeeenneevenveeeen 42 Restoring Default SELUNOS a mvingenetrenrerae ne 42 Exit Mie Lterniet SELLINGS oroas a 43 Configuring the CK31 With SmartSystems Console 44 Synchronizing the CK31 System Time With a Time Server 44 Confi
103. ial Port This section describes the 26 pin serial port of the CK31 Pin 13 ai PE D DO OO KN LJ oO Pin 14 Pinag Identifying the Pins in the CK31 Serial Port CK31 Handheld Computer User s Manual 145 Appendix A Specifications Pin Assignments for the Serial Port 1 O to Pin Signal Name Terminal Description 1 GND Ground 2 VCC TEXTOVO External 5V 500 mA maximum output 3 TXD O RS 232 TXD 4 RTS O RS 232 RTS 5 DTR O RS 232 DTR 6 RXD I RS 232 RXD 7 CD I RS 232 DCD ActiveSync wakeup 8 CIS I RS 232 CTS 9 DSR I RS 232 DSR 10 VIDEO I DBP from tethered undecoded scanner 11 SOS I Start of scan from tethered undecoded scanner 12 TETH_SCAN I Active low input used to indicate an external scanner connection 13 GND Ground 14 GND Ground 15 TRIGGER I Trigger input from tethered undecoded scanner 16 LASEN O Laser enable output to tethered undecoded scanner 17 BEEP O Beep output to tethered undecoded scanner 18 GOODREAD O Good Read output to tethered undecoded scanner 19 VBUS I USB Wake up 5V power from USB host 20 UDC I O USB DATA Client 21 UDC I O USB DATA Client 22 TX O Ethernet TPETXP 23 TX O Ethernet TPETXN 24 RX I Ethernet TPERXP 25 RX I Ethernet TPERXN 26 GND Ground 146 CK31 Handheld Computer User s Manual Default Settings CK31 Handheld Computer User s Manual 147 Appendix B Default Settings Default Configuration Use the following tables to see the defaul
104. ields 3 Press Enter The select modifiers dialog box appears Modifier Keys Active TEA E Function Key Active C_ Left Function C Right Function is Mo Function a Ignore Modifiers 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears 162 CK31 Handheld Computer User s Manual Appendix C Reprogramming the Keypad key Response i Reprogram VEEN keyboard Command i Run Program i Modify Scancode 6 Select Keyboard Command and press Enter The Keyboard Command Select dialog box appears keyboard Command Select 7 Select the desired function from the list and press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 8 Tap Yes or No Launching an Application From a Key or Key Combination You can program any key or key combination to launch an application To program a key or key combination to launch an application 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears CK31 Handheld Computer User s Manual 163 Appendix C Reprogrammi
105. igured the communications and radio parameters on your CK31 2 Open Intermec Settings 3 Choose Communications gt 802 11 Radio gt Microsoft Security 4 For Infrastructure Mode choose Infrastructure 5 For Network Authentication choose WPA Data Encryption automatically defaults to TKIP 6 For 802 1x Authentication choose either TLS or PEAP If you choose TLS a Select Properties and tap the Run App button The Auth Settings dialog box appears CK31 Handheld Computer User s Manual 65 Chapter 2 Configuring the CK31 Auth Settings User Certificate Issued to Issued by b From the Auth Settings box tap the Select button c Select your certificate from the list and press Enter The User Logon dialog box appears User Logon OK Enter user name to logon User Name I Domain a Exit Esc OK Enter d Enter a User Name and a Domain e Press Enter If you choose PEAP a Select Properties and tap the Run App button The Auth Settings box appears b Enable the Validate Server check box c Press Enter Once the radio starts to authenticate the Network Password dialog box appears Network Password OK User Marne Password Domain I Save password Exit Esc 66 CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 d Enter a User Name and Password and enable the Save Password check box e Optional In the Domain field en
106. int Wirelessly The CK31 does not ship with an application that lets you print wirelessly You must create an application that opens the wireless printing COM port on the CK31 For help see the Bluetooth Resource Kit The resource kit is part of the Intermec Developer Library IDL which is available as a download from the Intermec web site at www intermec com idl CK31 Handheld Computer User s Manual 51 Chapter 2 Configuring the CK31 The Wireless Printing applet is available in the Control Panel and separates the task of wireless printing setup from other Bluetooth management tasks The Wireless Printing applet uses the concept of a current wireless printer The CK31 connects to the current wireless printer when your application opens the wireless printing COM port on the CK31 If there is no current wireless printer selected on your CK31 there is no wireless printing COM port registered on your CK31 You must select a current wireless printer on your CK31 as described in the next section Selecting the Current Wireless Printer on the CK31 The Wireless Printing applet performs these tasks on the CK31 e Helping you select the current wireless printer e Storing the current wireless printer in the registry e Registering deregistering the wireless printing COM port e Storing the wireless printing COM port in the registry as the WPort Specifically the current wireless printer is registered and deregistered on B
107. int is turned on and operating You may also be using the CK31 out of range of an access point Try moving closer to an access point to re establish communications e Make sure the CK31 is configured correctly for your network The radio parameters on the CK31 must match the values set for all access points the CK31 may communicate with For help see Configuring 802 11b g Radio Communications on page 45 e Ifyou have an 802 11b radio the radio initialization process may have failed Try resetting the CK31 See Booting the CK31 on page 125 e Ifyou have tried these possible solutions and the no network connection icon still appears you may have a defective radio card For help contact your local Intermec service representative You may have gone out of range of an access point Try moving closer to an access point or to a different location to re establish communications Once you are in range again the network connection icon appears again Any data you collected while out of range is transmitted over the network CK31 Handheld Computer User s Manual 119 Chapter 5 Troubleshooting and Maintaining the CK31 Problems With Wireless Connectivity continued Problem While configuring or using wireless printing you see the message The Bluetooth COM port does not exist 55 This is probably because the computer was just resumed Please wait a few seconds and try again While configuring or using wire
108. ity 71 parameters 38 security 59 serial communications 58 TCP IP network parameters 46 UDP Plus network parameters 47 using local Intermec Settings 40 using Setup Assistant 39 using SmartSystems Console 44 WEP security with Funk security 72 with Microsoft security 72 wireless printing 51 52 WPA2 802 1x security with Funk security 63 WPA2 PSK security with Funk security 64 WPA 802 1x security with Funk security 63 with Microsoft security 65 WPA PSK security with Funk security 64 with Microsoft security 67 contacting Intermec by phone xiii contrast cannot adjust on CK31 11 copying files to CK31 using ActiveSync 85 copyright information xv CPU Monitor diagnostics screen 102 CPU Registers diagnostics screen 102 current wireless printer defined 52 selecting 52 D Data Collection Browser Client User s Guide 3 data encryption AES 63 CK31 Handheld Computer User s Manual Index dcBrowser documentation 3 decoded serial adapter attaching 30 cables 31 described 141 default configuration communications settings 150 device settings 152 restoring 42 scanner settings 148 settings 148 desktop described 15 illustrated 15 developing applications using the resource kits 80 web based 81 device IP address viewing 106 DHCP server IP address viewing 106 diagnostics 802 11 Information 97 Authentication Information 97 Battery Information 98 Boot Code Version 100 CPU Monitor
109. ive Console For more information on using Wavelink Avalanche contact your local Intermec representative or visit the Wavelink web site at www wavelink com Installing Applications Using SmartSystems Console 88 You can use the SmartSystems Console to drag and drop Intermec applications onto your CK31 The CK31 ships with the SmartSystems client which means it is SmartSystems enabled The console is part of SmartSystems Foundation which you can download from www intermec com SmartSystems For help using the console see the online help To use SmartSystems Console to install an application 1 Download your application file from the Intermec web site and unzip it on your desktop 2 Double click the application file to install it The application file should appear in the software vault 3 From the SmartSystems Console in the software vault drag and drop the application onto each CK31 discovered in your network CK31 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications Launching Your Application Automatically To automatically launch your application on the CK31 every time you perform a warm or cold boot make sure your CAB file places a shortcut to your application in the Windows StartUp folder Setting or Changing the CK31 Password When you initially start the CK31 there is no password to protect access to the CK31 Anyone can turn on the CK31 and access all of the information
110. klight 2 key does not perform any function on the CK31 Capitalizing All Characters To type all alphabetic characters as uppercase letters you can enable the Caps Lock feature on the CK31 keypad To enable Caps Lock 1 Press the orange key The icon appears on the status bar 2 To enable Caps Lock and make the Caps Lock icon 4 appear on the status bar press a second key e On the 42 key keypad press Shift e On the 50 key keypad press Shift e On the 52 key keypad press A 3 Type an alphanumeric character The letter appears as an uppercase character on the screen CK31 Handheld Computer User s Manual 11 Chapter 1 Using the CK31 Handheld Computer To disable Caps Lock e Press the orange key and then press either Shift or A depending on your keypad The Caps Lock icon disappears from the status bar Using the Power l o Key When you press the Yo key to turn off the CK31 you actually put the computer in Suspend mode In Suspend mode the CK31 continues to supply power to all memory but turns off power to most hardware This power saving feature is designed to prolong battery life When you press the Yo key to turn the CK31 back on your computer resumes at the screen that was displayed when you turned it off If you are using WPA or 802 1x security the computer may need to reauthenticate before it resumes your application If the Battery light flashes and your CK31 does not resume after
111. less printing you see the message Bluetooth is off Solution If you recently resumed the CK31 wait a few seconds and try again Otherwise you need to make sure that the device you selected as the current wireless printer is a printer is turned on and is discoverable To learn about the current wireless printer and the Bluetooth COM port see Creating an Application That Lets You Print Wirelessly on page 51 Tap Yes to dismiss the message Follow the instructions in Turning On Bluetooth Power on page 51 to turn on the power to the Bluetooth radio Would you like to turn it on and continue Problems Transmitting Data Through the Serial Port If you are having problems sending or receiving data through the integrated serial port on the CK31 check these possible problems e Make sure the CK31 is connected to the PC host computer or RS 232 serial device using the appropriate cable adapter and null modem cable e If the CK31 is in a communications dock make sure that the communications dock is connected to the serial device using the appropriate cable e Make sure that ActiveSync is not connecting to the CK31 through the serial port e You cannot use the decoded serial adapter or AA2 to connect to any device other than a decoded scanner The CK31 auto detects the serial adapter or AA2 and the scanner software makes the COM port unavailable Instead use the AA3 to connect a device like a printer to
112. line help for the application e The CK31 is not running a Ready to Work application Try these possible solutions e The Ready to Work application such as TE 2000 may be running but is not connected to a host Verify that the application is properly configured to communicate with the host e The CK31 may be connected to the network through an ActiveSync connection because it is not SmartSystems enabled Upgrade the CK31 to make it SmartSystems enabled A connection has been established and all network connections are active There is nothing to troubleshoot Problems While Configuring Security If you have trouble configuring the computer for security check these problems and possible solutions Problems While Configuring Security Problem You are using static WEP keys and you have a strong connection to the access point but you cannot communicate with it You are setting up multiple access points in a network with different SSIDs and the connection fails Solution Make sure that you are using the correct static WEP key Sometimes you can see the strong signal strength and security enabled icon By even though you have the WEP key set incorrectly The CK31 does not save WEP key values when you change the SSID Re enter the WEP key value after you change the SSID and save your changes You should now be able to connect to the different access points CK31 Handheld Computer User s Manual 117 Ch
113. llShield extracts the files SmartSystems Console requires that the files be located in the default directory In the software vault locate the device upgrade you want to install Drag and drop the device upgrade onto each CK31 you want to upgrade SmartSystems Console will tell you that it is installing the upgrade on your CK31 Once the upgrade is done downloading to your CK31 your CK31 replaces the operating system and then automatically cold boots Progress messages appear on the CK31 screen The SmartSystems Console will show your CK31 as being offline until the CK31 reboots and reconnects to the system CK31 Handheld Computer User s Manual Running Diagnostics The CK31 provides these diagnostic tests for troubleshooting Diagnostic Test Page Diagnostic Test Page 802 11 Information 97 LED Test 106 Authentication O Network Information 106 Information Battery Information 98 Network Test 107 Boot Code Version 100 Operating System Version 107 Configuration Table 101 Ping Utility 108 CPU Monitor 102 Radio Driver Version 109 CPU Registers 102 RAM Information 109 Display Test 103 RAM Monitor 110 Installed Fonts 104 SD Card Memory Test 110 Intermec Value Version 104 Sound Test 111 Keypad Test 105 CK31 Handheld Computer User s Manual 95 Chapter 4 Running Diagnostics Using Diagnostics on the CK31 You can access the Intermec Diagnostics at any time even while running an application The Intermec Diagnostics menu
114. lso help you choose a beeper volume and frequency that you can hear in your working environment When you select the test the CK31 sounds a series of beeps from the default beep through the entire range of quiet to loud beeps After it sounds the beeper volume it cycles through the beeps starting with low frequency up through the highest frequency supported To start the Sound Test diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt Hardware gt Sound Test CK31 Handheld Computer User s Manual 111 Chapter 4 Running Diagnostics 112 CK31 Handheld Computer User s Manual Troubleshooting and Maintaining the CK31 Use this chapter to solve problems you may encounter while using the CK31 You will also find information on booting the computer and routine maintenance If you have any problems using the CK31 look in this chapter to find a possible solution This chapter consists of the following sections Sections Page Calling Product Support 114 Problems While Operating the CK31 115 Problems While Configuring Security 117 Problems With Wireless Connectivity 119 Problems Transmitting Data Through the Serial Port 120 Problems While Scanning Bar Codes 121 Booting the CK31 125 Cleaning the Scanner Window and Screen 126 CK31 Handheld Computer User s Manual 113 Chapter 5 Troubleshooting and Maintaining the CK31 Troubleshooting the CK31 Use this chapter to troubleshoot some common problems
115. lue light See Ready to Work indicator Bluetooth choosing the printer from a list 56 commands described 50 configuring wireless printing 50 wireless scanners 48 current wireless printer defined 52 selecting 52 default configuration 151 discovering devices 49 53 incoming connections allowing 49 manually entering printer address 54 power troubleshooting 120 turning on 49 51 range defined 48 50 resource kit 51 settings described 50 wireless printing COM port 52 troubleshooting 120 Wireless Printing applet defined 52 icon illustrated 53 Boot Code Version diagnostics screen 100 179 Index booting changing the Yo key functionality 12 CK31 125 cold 125 warm 125 C CB key See green key CAB file using to install applications 82 cables for energy saver mode 32 for serial adapters 30 calibrating the touch screen 19 calling Product Support 114 capitalizing characters 11 Caps Lock using 11 card SD cannot find SDMMC Disk folder 115 diagnostics 110 ejecting 36 inserting 34 removing 36 troubleshooting 115 using to install applications 87 using to store applications 83 using to upgrade the operating system verifying seated correctly 35 will not boot from SD card 115 CCX v2 0 compliance 3 center decoding using center decoding parameter 28 certificates for security described 73 issued by ActiveDirectory 73 third party certificate authority 74 loading methods des
116. luetooth stack load unload If you select a different current wireless printer the existing wireless printing COM port is deregistered and the new one is registered instead The Wireless Printing applet uses the Bluetooth COM Port Control to handle COM port registration deregistration Selecting the Current Wireless Printer on the CK31 By default there is no current wireless printer selected on the CK31 There are three ways to select the current wireless printer e Discovering the printer using Bluetooth device discovery e Manually entering the printer s Bluetooth device address e Choosing the printer from a list of previously discovered printers 52 CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 To discover the printer with Bluetooth device discovery p v 1 Select Start gt Settings gt Control Panel and double tap the Wireless Printing icon The Wireless Printing dialog box Wireless Printing ape Wireless Printing Current Wireless Printer Device Name Device Address Wo current printer Test Print Set Wireless Printer Device Discovery Manual Acquire C Device Manager Cae 2 Select Device Discovery and tap Acquire Printer to initiate device discovery All Bluetooth devices discovered within range appear in the Devices box 3 When your preferred printer appears in the Devices box select the printer name and tap OK PB42 26910514062 o0a09e0ade6s Show Printers
117. mum installation 720 MB for complete e CD ROM drive compatible with multimedia PC specification CK31 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications e VGA or higher resolution monitor Super VGA recommended e Microsoft Mouse or compatible pointing device Developing a Web Based Application You can develop web based data collection applications for use on the CK31 For help see any HTML source book The CK31 contains Internet Explorer IE 6 0 for Windows CE or iBrowse for you to use The Microsoft standard IE 6 0 is available from the desktop and provides all of the common elements you expect to find iBrowse is also available from the desktop and provides a locked down browser with IE 6 0 compatibility To open Microsoft Internet Explorer or iBrowse Double tap Internet Explorer or iBrowse from the desktop The Internet Explorer or iBrowse default window appears Converting a Trakker Antares Application to a CK31 Application If you have an existing Trakker Antares application that you would like to run on the CK31 you can use the Antares Migration Resource Kit to convert it The Antares Migration Resource Kit is a set of libraries and tools that you use to convert your existing Trakker Antares C applications into C applications for use on the CK31 The CK31 does not support all Trakker Antares functions You may need to rewrite parts of your application when converting it
118. n 9 OB and then 0 Not hidden Not hidden Not hidden Not hidden Not hidden 143 Appendix A Specifications 144 Typing Hidden Characters on the 3270 5250 TE Keypads To Type lt gt Press This Key Sequence on One of the Keypads 42 Key Not hidden gt and then lt 4 D and then gt GB and then Alpha OB and then Tab Not applicable Not hidden Not applicable Not applicable D and then D and then w Not applicable Not applicable Not hidden Not applicable CB and then Right Enter CK31 Handheld Computer User s Manual 52 Key OB and then 6 Not hidden Not hidden Not hidden Not hidden OB and then G OB and then I OB and then K OB and then L OB and then N CB key and then O OB and then P OB and then Q OB and then R OB and then T Not hidden Typing Hidden Characters on the VT ANSI TE Keypads Appendix A Specifications Press This Key Sequence on One of the Keypads To Type 42 Key 52 Key Not hidden OB and then 6 i Not applicable OB and then G Not hidden OB and then I Not applicable OB and then K Not applicable OB and then L gt and then A OB and then N j and then V OB key and then O Not applicable OB and then P OB and then 5 OB and then R C and then Alpha Not hidden COB and then Tab Not hidden lt D and then 4 Not hidden gt gt and then Not hidden OB and then Right Enter Not hidden Pin Assignments for the Ser
119. n entry mode 159 unlocking a key 11 upgrading the operating system overview 92 using an SD card 92 using SmartSystems Console 93 CK31 Handheld Computer User s Manual uppercase letters typing 11 using battery 4 Caps Lock 11 diagnostics 96 green key 11 Yo key 12 keypad 7 12 orange key 11 TE 2000 keypad 8 touch screen 15 V vehicle cradle accessory 140 Virtual Key VKey program to any key or key combination selecting an entry mode 160 voltages backup battery 99 main battery 99 volume changing beeper 21 VT ANSI keypad typing hidden characters 145 W warm booting 125 warranty information xii Wavelink Avalanche using to install applications 88 web based application developing 81 WEP security configuring with Funk security 72 with Microsoft security 72 overview 71 troubleshooting 18 vulnerabilities 62 what you need 72 what s new 4 Wi Fi certified logo 2 window repositioning 18 wireless communications configuring 45 troubleshooting 119 WEP troubleshooting tip 18 CK31 Handheld Computer User s Manual Index wireless printing applet defined 52 icon illustrated 53 application creating 51 Bluetooth power turning on 51 choosing the printer from a list 56 COM port 52 configuring 50 current wireless printer selecting 52 manually entering printer address 54 troubleshooting 120 two tasks required 50 Wireless Printing applet defined 52 ic
120. ndheld Computer User s Manual 109 Chapter 4 Running Diagnostics Sample Screen Memory Info Test Total RAM 64 MBytes Flash 64 MBytes Flash Part ID 8910 OS RAM 32657408 Bytes Used 15691776 Free 16965632 ObjStore 32575488 Bytes Used 1225716 Free 31349772 Exit Esc RAM Monitor Use the RAM Monitor to see a graphical representation of RAM usage To open the RAM Monitor diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt System gt RAM Monitor The RAM Monitor icon E appears on the taskbar To close the RAM Monitor diagnostic 1 From the Start menu tap Programs gt Intermec Diagnostics gt System gt RAM Monitor A dialog box appears asking if you want to stop the RAM Monitor 2 Press Enter SD Card Memory Test Use the SD Card Memory Test to view memory information on your SD card Tap Start to initiate the memory test To open the SD Card Memory Test diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt Hardware gt SD Card Memory Test 110 CK31 Handheld Computer User s Manual Sound Test Chapter 4 Running Diagnostics Sample Screen City Data File 5120 KB Card Size 1000 MB Fill Empty Card Recalc Qty Files l verify Only Erase Chk Files Continuous Test Use the Sound Test to make sure the entire beeper volume range and beep frequency range are available and working correctly The Sound Test can a
121. nfigure the CK31 44 CK31 Handheld Computer User s Manual Index using to install applications 88 using to upgrade the CK31 93 SmartSystems Foundation described 44 downloading 44 94 SNTP using to synchronize system time Software Diagnostics menu 96 software version viewing 107 114 sound test 111 specifications dimensions 130 electrical 130 humidity 130 power 130 temperature 130 touch screen 130 standard range imager scanning 26 standard range laser available option 3 reading distances 136 scanning 23 start screen understanding 15 starting Intermec Settings 40 114 Static WEP security See WEP security status beeps 21 checking battery 7 icons 17 lights testing 106 lights understanding 20 stylus using with touch screen 16 supercap See backup battery support contacting Intermec xi Suspend mode defined 12 switch reset 125 126 symbologies default 22 supported by area imager 131 by linear imager 132 by long range laser 132 by scanner 131 by standard range laser 132 synchronizing time on CK31 44 187 Index System Diagnostics menu 96 T tapping screen understanding 16 Task Manager opening 18 taskbar described 15 illustrated 15 TCP IP network diagram 46 network configuring parameters 46 TE 2000 application keypad using 8 Terminal Emulation Programmer s Guide 3 technical support accessing on web xii telephone support xiii temperatu
122. ng a Virtual Key or Unicode Character en 159 Programming Any Key as a Function Key vennen eeeeevennnnnenn 161 Launching an Application From a Key or Key Combination 163 Remapping a Hardware Scan Cod sannuwindannvciiimnanesnueentiie 165 Removing One or All Reprogramming Modifications enen 166 Finding the Registry Entries for Keypad Changes ene 168 Creating Keypad Macro Srini a tedvarracethi cea damrak 169 Starting the Keypad Macro Utlityssnsornssedetennarenteutenetanisdtenndrieridie 169 Records a Keypad Maf east ennen aut Senda dentinada dent aaia aa EEEE 170 Removing All or One Keypad Macto ssssuitenatrmete att 172 Finding the Registry Entries for Keypad Macros enne 174 IEN a ee 177 CK31 Handheld Computer User s Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Icons This section explains how to identify and understand warnings cautions and notes that are in this document A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to Warning avoid death or serious injury to the persons working on the equipment A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data Caution Note Notes
123. ng the CK31 Handheld Computer Decoded Serial Adapter or AA2 and Required Cables Supported Decoded Scanner Serial Adapter Required Cable 1400 225 715 001 3 604032 15 or AA2 3 604032 06 or 3 606032 03 Sole 225 715 001 3 604032 15 or AA2 3 604032 06 or 3 606032 03 1553E 225 715 001 3 604032 15 or AA2 3 604032 06 or 3 606032 03 1800 225 715 001 3 366032 01 or AA2 SR60 225 715 001 321 639 002 or AA2 These products are not RoHS compliant and are discontinued This information is included here only for customers who have already purchased these products To attach a scanner to the serial port 1 Connect a scanner to the DB9 connector on the serial adapter or cable 2 Hook the serial adapter onto the battery on the CK31 and then snap it into place or connect the AA2 serial cable adapter to the serial adapter Serial adapter DB9 connector Battery CK31 Handheld Computer User s Manual 31 Chapter 1 Using the CK31 Handheld Computer ie 3 Refresh Intermec Settings If you attach the undecoded serial adapter the default scanner is the 1550C05XX If you attach the decoded serial adapter the default scanner is the 1551E 4 Use Intermec Settings to select your scanner model and configure the serial port For help using Intermec Settings see Configuring the CK31 With Intermec Settings on page 40 Note When you attach an undecoded serial adapter to the CK31 the internal scanner do
124. ng the Keypad Modifier Keys Active P nm Function Key Active C_ Left Function C Right Function ry Mo Function a Ignore Modifiers 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears key Response i Reprogram VEEN keyboard Command i Run Program i Modify Scancode 6 Select Run Program and press Enter The application dialog box appears Application to run C Command Line 164 CK31 Handheld Computer User s Manual Appendix C Reprogramming the Keypad 7 In the Application to run text box type the location of the application you want to launch or tap Browse to locate the application 8 Optional Enter any command line parameters you want to use 9 Press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 10 Tap Yes or No Remapping a Hardware Scan Code You can remap the keys on the keypad to function the way you want them to function for your work environment For example you can remap the left Enter key to function as the right Enter key on a 52 key keypad This remapping is useful for a left handed person When you remap a key it ignores the select modifiers dialog box
125. nner gt Symbologies Enable or disable any of the symbologies you want to use Save your settings and close Intermec Settings The Scanner Symbologies window reappears Tap Back Scan bar code labels Installing the SD Card You can use a Secure Digital SD card to increase file storage and install software The CK31 currently supports SD cards that hold up to 1 GB of information The SD card slot is located on the top of the CK31 just above the laser scanner window 34 To insert an SD card 1 2 Press Yo to turn off the CK31 Unscrew the two captive screws on the SD card door and remove the door Gently insert the SD card into the CK31 with the printed side facing the keypad and screen side of the CK31 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer 4 Push the card into the slot until it latches in place 5 To verify that the SD card is seated correctly press Yo to turn on the CK31 e Ifthe SD card is bootable the CK31 should boot from the card If not see page 115 for troubleshooting help e You should be able to navigate to the SDMMC Disk folder to see the contents of the SD card If not see page 115 for troubleshooting help e Ifthe SD card contains operating system upgrade files the upgrade process begins automatically For more information see Upgrading Your CK31 on page 92 6 Replace the door and atta
126. nostiCS eeen 95 sine Dasnosues en tie 31 nosnsndterdendetne tired aeta tam bene laesietarah alates 96 Understandinethe 7 ae nostics Screens rorat E T E vate eenaoautas 96 BODE infor tia tl 0 Nn oF Authentication PTO TiN AT OI sash de krenten a 97 Battery Aton ABO Ht moserteansbechekeidetenods E EE EA EAEG 98 CK31 Handheld Computer User s Manual vii Contents BOOt Code Versions mmm aE EE AOT SAAE EAE 100 Connsuration Viable nine nde 101 NOTE Benen crac ates don tia etienne deedeetee doute eneen 102 CPU ROS STETS rE E a dlstusti ise sul teenie telus prin vopaannieee 102 Diplo CS sates raccesaae tat a guaeananres aa eegandebeniiidaee 103 lastalled Bontenbal cede aaeaseeeons 104 Intermec Value Ven Onenaren taa EE 104 Keypad DD TE 105 CED Te tahst ds caiatenciaueis A TE A cease 106 Newmwork Mor oto EEn 106 Newark I etren e a enden nde 107 Operating System Version kissun E eventos 107 Ping Utility saine n A 108 Radio Driver Verson neenon ana i aa a 109 RAM O O a 109 RAMENOM O ea T a E wean 110 SDC aird Memory Festina bennet 110 S16 50 6 E EE AT A TET AA A AAA T AAN Tarr A T 111 5 Troubleshooting and Maintaining the CK31 113 Froubleshooumis datas CKO mensne Eeten 114 Calling Product Sup port irssi raidan e E E N 114 Problems and Soluto eric N EA 115 Problems While Operating the CK3 Lrissntastenenetedstoanobenekdedetdelesdhie 115 Problems While Configuring Security s sssssessssssesssesssessreserssesse
127. o Settings IP Settings DHCP DHCP Client Identifier Primary DNS Secondary DNS Primary WINS Secondary WINS Bluetooth Settings Power Discoverable Connectable Class of Device IBT Radio Device Address PSK Settings Protocol Selection Remote Connection Host IP Host Port Controller IP Controller Port Serial Port Baud Rate Parity Data Bits Stop Bits Flow Control Protocol EOMI EOM2 SOM Reader Command LRC Handshake CK31 Handheld Computer User s Manual Default Value Enabled Null 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Default Value Off Disable Disable Null 0 16 525 Text string Default Value TCP IP 0 0 0 0 DD 0 0 0 0 5555 115200 bps Even 7 bits 1 stop bit None Configurable 0x03 No characters 0x02 Enabled without TMF Disable 0x00 Disable 151 Appendix B Default Settings Default Communications Configuration continued UDP Plus Settings UDP Plus Activate Controller IP Controller Port Ack Delay Upper Limit Ack Delay Lower Limit Retries Send Timer Receive Timer Default Value Disable 0 0 0 0 5555 5000 ms 300 ms K 20s 45 s Default Device Settings Configuration Device Settings Date and Time Date Time Adjust for Daylight Time Beeper Volume Number of Good Read Beeps Beeper Duration Good Read Beep Low Beep High beep Beeper Frequency Good Read Beep Low Beep High beep Display Backlight Timeout Maximum Backlight Le
128. oad a user and root certificate on your CK31 For help see Loading a Certificate on page 73 For Validate Server Certificate choose Yes and press Enter You must enter a User Name and Subject Name You can also enter a Server Common Name if you want to increase your level of security 7 Exit Intermec Settings To enable WPA PSK or WPA2 PSK with Funk security 1 Make sure you have configured the communications and radio parameters on your CK31 2 Make sure you have selected Funk as your security choice CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 3 Open Intermec Settings 4 Choose Communications gt 802 11 Radio gt Funk Security gt Profile 5 For Association choose WPA or WPA2 and press Enter 6 For 8021x choose None and press Enter 7 For Pre Shared Key enter the pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the access point The passphrase must be from 8 to 63 characters After you enter a passphrase the CK31 internally converts it to a pre shared key This value must match the passphrase on the authenticator 8 Exit Intermec Settings Configuring WPA Security With Microsoft Security Use these procedures to set WPA 802 1x and WPA PSK security on your CK31 with Microsoft security To enable WPA 802 1x with Microsoft security 1 Make sure you have conf
129. om the Windows folder double tap FilterKeysToggle exe The Key Reprogram Feature dialog box appears CK31 Handheld Computer User s Manual 169 Appendix C Reprogramming the Keypad Key Reprogram Feature Programmable Keys DISABLED YES to ENABLE MO to DISABLE 4 Tap Yes 5 Press Ctl Alt Shift gt The keypad macro utility appears db Press MACRO key Scancode Entered Ox Confirm Scancade Recording a Keypad Macro The best use of a macro is for entering repetitive data However 8 you can also record a series of steps in a procedure To record a keypad macro 1 Start the keypad macro utility 2 Press the key you want to activate the macro twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears 170 CK31 Handheld Computer User s Manual Appendix C Reprogramming the Keypad Modifier Keys Active PAE Bou Function Key Active Left Function C Right Function is Mo Function B Ignore Modifiers 4 Select the modifier or function keys that you want to press before you activate the macro For example if you want to press Shift to activate the macro key you select Shift You do not need to select a modifier or function key 5 Press Enter The select timing dialog box appears 25 Key Up Delay 2 Timed cy Manual MSec 6 Select Timed or Manual for Key Down Delay and Key Up Del
130. omputer User s Manual Appendix C Reprogramming the Keypad Remove ALL Keypad Modifications YES to remove ALL Mods NO to remove single mod 2 Tap Yes A dialog box appears asking if you want to remove the entry from permanent storage 3 Tap Yes or No You will hear a beep when your changes are successful To remove one reprogramming modification 1 Press Ctl Alt Shift W The Remove all keypad modifications dialog box appears Remove ALL Keypad Modifications YES to remove ALL Mods NO to remove single mod 2 Tap No The next dialog box appears ae Press key containing modification to UNDO Scancode Entered Ox Confirm Scancade CK31 Handheld Computer User s Manual 167 Appendix C Reprogramming the Keypad 3 Press the key containing the modification you want to remove twice and press Enter The select modifiers dialog box appears 4 Select the modifiers that you have assigned to the key and press Enter You will hear a beep when your changes are successful Finding the Registry Entries for Keypad Changes The CK31 provides registry files for each keypad change you make These files are located at CK_FFS KeypadMods KeypadModxxxx reg Each modification has its own entry To combine entries copy all the keys into a single registry file and combine identical keys to contain the data from both files For example if one reg file contains HKEY LOCAL MACINE HA
131. on illustrated 53 wireless scanner Bluetooth power turning on 49 configuring 48 incoming connections allowing 49 WPA security Enterprise mode defined 62 overview 62 PSK mode defined 62 what you need 63 WPA2 security 802 1x Enterprise mode defined 63 not available for Microsoft security 63 overview 63 PSK mode defined 63 WPA2 802 1x security configuring with Funk security 63 WPA2 PSK security configuring with Funk security 64 WPA 802 1x security configuring with Funk security 63 with Microsoft security 65 described 62 WPA PSK security configuring with Funk security 64 with Microsoft security 67 described 62 passphrase for Microsoft security 67 189 Index 190 CK31 Handheld Computer User s Manual fatermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com CK31 Handheld Computer User s Manual P N 075207 006
132. on is locked up you may need to warm boot it To warm boot the CK31 e Press and hold for 5 seconds The CK31 tells you it is performing a warm boot and the screen comes back up to the start screen Cold Booting the CK31 If the CK31 or application is locked up and does not respond to a warm boot follow this procedure to perform a cold boot When you perform a cold boot all data in your RAM storage is deleted To make a backup copy of everything in your RAM based storage system see Backing Up Your Files on page 91 To cold boot the CK31 1 Remove the battery 2 Using a small pointed device such as the end of the stylus press the reset switch on the backside of the CK31 CK31 Handheld Computer User s Manual 125 Chapter 5 Troubleshooting and Maintaining the CK31 A Caution Reset switch Do not use force or a sharp object when pressing the reset switch You may damage the reset switch 3 Replace the battery The battery light on the CK31 blinks three times and the CK31 starts the power on sequence Note The correct date and time settings are not always saved through a cold boot You may need to need to reset the time and date Cleaning the Scanner Window and Screen 126 To keep the computer in good working order you may need to perform these minor maintenance tasks e Clean the scanner window e Clean the CK31 screen Clean the scanner window and CK31 screen as often as needed for
133. or CK31 Batteries CK31 Accessory Battery Charging Time ACI 4 Slot Battery Charger 5 hours AC2 4 Bay Charging Dock 5 hours AC3 8 Slot Charging Dock 5 hours AD1 1 Bay Communications Dock 5 hours AD2 4 Bay Communications Dock 5 hours CK31 Handheld Computer User s Manual 5 Chapter 1 Using the CK31 Handheld Computer To install the battery e Insert the tabs on the bottom of the charged battery into the CK31 and snap the battery into place Battery NN latch Nan USS NG IN AB1G battery Inserting the AB1G Battery Maximizing Battery Life There are several things that you can do to extend the life of your fully charged battery e Verify that Radio Power Management is enabled Fast PSP Enabling radio power management allows your radio to switch between awake and sleep modes based on network traffic If you use the default setting of disabled CAM you will have the best network performance data throughput but it will draw the most power trom your battery e Verify that the backlight timeout is set to 15 seconds e Verify that each setting under Power Management User Idle System Idle and Suspend has a value of 1 minute for a combined automatic shutoff time of 3 minutes You can use Intermec Settings to easily make all of these configuration changes For help see Configuring the CK31 With Intermec Settings on page 40 6 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handhel
134. ority e Enable only the bar codes that you need to use every day Use Intermec Settings to configure these imager commands For help see Configuring the CK31 With Intermec Settings on page 40 For more information on the commands and their parameters see the ntermec Computer Command Reference Manual P N 073529 The Intermec Computer Command Reference Manual is available on the CD attached to the inside front cover of this user s manual You can check the Intermec web site for a more recent version of this online manual CK31 Handheld Computer User s Manual 29 Chapter 1 Using the CK31 Handheld Computer Attaching a Scanner to the Serial Port You can attach a scanner to the serial port of the CK31 if you order a serial adapter and a required cable There are two serial adapters available to support decoded and undecoded scanners Use the following two tables to locate the serial adapter and the required cable you need for your scanner Undecoded Serial Adapter and Required Cables Undecoded Supported Scanner Serial Adapter Required Cable 128X wands 225 714 001 069444 005 1550C0500 1550C0502 225 714 001 068424 1550C0504 or 068425 155XE 225 714 001 3 606030 10 1400 225 714 001 3 606030 10 These products are not RoHS compliant and are discontinued This information is included here only for customers who have already purchased these products 30 CK31 Handheld Computer User s Manual Chapter 1 Usi
135. orm remote debugging and other device management activities ActiveSync is a free application available from the Microsoft web site To establish a partnership between your PC and the CK31 you will need e a USB cable or a female to female null modem serial cable e an ADI communications dock e ActiveSync version 3 7 1 or later Installing ActiveSync and Establishing a Partnership You can use either a USB cable or a serial cable to establish your initial partnership between the CK31 and your PC To install ActiveSync and establish a partnership 1 Download ActiveSync from the Microsoft web site and follow the onscreen instructions for installing it on your PC When the installation process is complete the Get Connected dialog box appears CK31 Handheld Computer User s Manual 83 Chapter 3 Developing and Installing Applications 84 Get Connected Get Connected After installing batteries or plugging in the AC adapter do one of the following Use the serial cable to connect to a COM port on the back of this desktop computer and click Next Use the USB cable to connect to the USB port on the back of thie desktop computer ActiveSync will automatically detect the device connection fou can also connect your mobile device using infrared IR For more information click Help Back Cancel Help 2 Connect the ADI to your PC with the USB or serial cable 3 If you are usin
136. parameters configuring CK31 38 passphrase setting for Funk WPA PSK 65 setting for Microsoft WPA PSK 67 password CK31 Handheld Computer User s Manual Index changing 90 setting 89 patents list of xiv PDF417 bar codes how to scan 24 Persistent Copy folder backing up files 91 physical dimensions 130 specifications 130 pin assignments serial port 145 Ping command using to test network communications 108 using to test network connection 107 Ping Utility diagnostics screen 108 Power key See Yo key power specifications 130 power supply accessory 139 Pre Shared Key PSK 62 printing See wireless printing problems finding and solving 115 Product Support calling 114 profile selecting for Funk security 61 programmer s guide TE 2000 Terminal Emulation 3 programming the CK31 80 Protected Extensible Authentication Protocol PEAP described 67 protective boot accessory 140 case accessory 140 PSK See Antares Migration resource kit R radio communications configuring 45 configuring 802 11b g 45 connection icons 17 diagnostics 109 Radio Driver Version diagnostics screen 109 RAM Information diagnostics screen 109 RAM Monitor diagnostics screen 110 reading CPU registers 102 reading distances area imager 132 linear imager 134 185 Index reading distances continued near far range area imager 138 standard range laser 136 Ready to Work indicator described 21
137. password again 6 Select the Enable password protection at power on option 7 Tap OK or press Enter You are returned to the Control Panel 8 Close the Control Panel 90 CK31 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications Backing Up Your Files The CK31 makes it easy for you to make a backup copy of all files you have installed or modified on the computer that are not already located in the SDMMC Disk or CK_FFS folders When you make a backup copy of the file system the CK31 saves the file system to a folder called Persistent Copy This folder and all of the files and subfolders it contains are automatically restored when the CK31 cold boots You should back up your files any time you want to make permanent changes to the files in the Persistent Copy folder You also need to back up the files when you want to permanently delete a file When you install a CAB file the CK31 automatically performs this backup process To back up your files 1 Tap the Start icon or press a and then gt The Start menu appears NJ Select Intermec Settings Wd From Intermec Settings select Device Settings gt File Backup 4 Select Backup Files Location and choose the location where you want your files to be backed up UI Select Backup the File System and choose the Run App button A Run Application dialog box appears asking if you want to run the file backup program 6 Select Yes
138. r cables are securely connected and click Next on the Get Connected dialog box until your device is detected You may have to try removing the CK31 from the AD1 and then inserting it back into the communications dock to establish a partnership Now that the partnership has been established ActiveSync initiates all future connections To connect to your PC using ActiveSync in the future simply place a CK31 in the AD1 communications dock connect the CK31 serially to your PC or turn on the CK31 Using ActiveSync to Copy Files and Install Applications You can use ActiveSync to copy files to the CK31 and to install applications Use the following procedures to learn how to copy files and install applications on the CK31 using ActiveSync CK31 Handheld Computer User s Manual 85 Chapter 3 Developing and Installing Applications 86 To install an application on the CK31 using ActiveSync 1 Connect the CK31 to your PC using ActiveSync For help see Installing ActiveSync and Establishing a Partnership on page 83 2 In the Microsoft ActiveSync screen click Explore Windows Explorer opens the Mobile Device window of your CK31 ME File Edit View Favorites Tools Help qm Back mp Gsearch hFolders lt 4 las Oe 3 Mobile Device oe is My Documents Network Mobile Device Select an item to view its description CJ a CJ profiles Program Files Recycled p E P SOMME Disk Temp Windows I Ar Hra
139. r 5 Troubleshooting and Maintaining the CK31 Problems With Wireless Connectivity Problem When you turn on the CK31 after it was suspended for 10 15 minutes or longer it can no longer send or receive messages over the network The network connection icon is in the status bar but the host computer is not receiving any data from the CK31 The no network connection icon G4 appears on the status bar The CK31 is not communicating with the access point The CK31 is connected to the Intermec Application Server or host computer and you move to a new site to collect data The network connection icon was visible but now the no network connection icon F is visible Solution The host may have deactivated or lost your current terminal emulation session In a TCP IP direct connect network you need to turn off the Keep Alive message if possible from the host so that the TCP session is maintained while a CK31 is suspended In a UDP Plus network there may be a problem with the connection between the Intermec Application Server and the host computer Check with your network administrator or see the user s manual for the Intermec Application Server In a TCP IP network there may be a problem with the connection between the access point and the host computer Check with your network administrator or use your access point user s manual e The CK31 is not connected to the access point Make sure the access po
140. r and the CK31 WPA2 PSK is a good solution for small offices or home offices that do not want to use an authentication server Configuring WPA Security With Funk Security Use these procedures to set WPA 802 1x WPA2 802 1x WPA PSK or WPA2 PSK security on your CK31 with Funk security To configure WPA 802 1x or WPA2 802 1x with Funk security 1 Make sure you have configured the communications and radio parameters on your CK31 2 Make sure you have selected Funk as your security choice 3 Open Intermec Settings 4 Choose Communications gt 802 11 Radio gt Funk Security gt Profile CK31 Handheld Computer User s Manual 63 Chapter 2 Configuring the CK31 64 5 For Association choose WPA or WPA2 and press Enter Encryption automatically defaults to TKIP if you are using WPA Encryption automatically defaults to AES if you are using WPA2 6 For 8021x choose TTLS PEAP or TLS and press Enter If you choose TTLS or PEAP a For Prompt for Credentials choose Enter credentials now Note You can use Prompt for credentials to troubleshoot your connection to the network if you have problems Select User name type your user name and then press Enter Select User Password type a user password and then press Enter For Validate Server Certificate choose Yes and press Enter Note You must have the date on the CK31 set correctly when you enable Validate Server Certificate If you choose TLS a L
141. rade files before you remove the SD card warm boot or cold boot the computer 6 Perform a cold boot on the CK31 For help see Cold Booting the CK31 on page 125 Upgrading Your CK31 Using SmartSystems Console You can use the SmartSystems Console to upgrade the operating system on your CK31 The console is part of SmartSystems Foundation which is available from the Intermec web site CK31 Handheld Computer User s Manual 93 Chapter 3 Developing and Installing Applications 94 Before you can upgrade your computer you need SmartSystems Foundation To download SmartSystems Foundation go to www intermec com SmartSystems the device upgrade exe file This file is available from the Intermec web site at www intermec com Go to Service amp Support gt Downloads Make sure the file you select is for your language To upgrade a CK31 using SmartSystems Console 1 NJ Wd Wi f nl Install SmartSystems Foundation on your PC and open the console Make sure the console and the CK31s are on the same subnet Make sure your CK31s are either in a communications dock or charging dock or that power management is disabled Download the device upgrade exe file to your desktop PC Double click the exe file on your desktop PC An InstallShield application starts and walks you through the process of extracting the upgrade files in the default location Note Do not change the default location where Insta
142. re specifications 130 Temporal Key Integrity Protocol TKIP 62 terminal emulation typing hidden characters 144 testing display 103 keypad 105 lights 106 network connection 107 sound 111 tethered stylus accessory 140 third party certificate authority using to issue certificates 74 time server corporate network server 44 default 44 time synchronizing with time server 44 touch screen calibrating 19 cleaning 126 disabling 16 specifications 130 understanding icons 17 using 15 using with stylus 16 Trakker Antares application converting to CK31 81 188 Transport Layer Security TLS described 67 troubleshooting 1551 or 1553 scanner 123 Backup Battery Very Low dialog box 116 bar code symbologies 122 COM port locked up 120 configuring 802 1x security 117 energy saver mode 123 guide to finding solutions 113 lost network connection after suspend 119 operating the CK31 115 116 117 preventive maintenance 126 scanning bar codes 121 serial communications 120 wireless connectivity 119 wireless printing 120 typing characters not printed on keypad U UDP Plus icons 18 network diagram 47 network configuring parameters 47 undecoded serial adapter attaching 30 cables 30 understanding beeps 21 commands in Intermec Settings 41 screen icons 17 start screen 15 status lights 20 tapping with stylus 16 Unicode character program to any key or key combination selecting a
143. roaming frequency applications in use number of radios in use ambient temperature lithium ion battery maintenance and individual use cases have an effect on overall battery performance The lithium ion battery pack that is used in this device may present a fire or chemical burn hazard if it is mistreated Do not disassemble it heat it above 100 C 212 F or incinerate it Dispose of used battery packs promptly Keep away from children Removing the main battery when the backup battery low or critically low icon appears on the taskbar may cause your CK31 to cold boot and you may lose data CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer f If you fail to replace the battery immediately you may lose impor tant data or applications Caution Charging and Installing the Battery Make sure you fully charge the AB1G battery before you use your CK31 You can charge the battery before or after you install it into the CK31 To charge the battery e Either insert the battery into the ACI 4 slot battery charger or place the CK31 with battery installed in the AC2 4 Bay Charging Dock AC3 8 Bay Charging Dock AD1 1 Bay Communications Dock or AD2 4 Bay Communications Dock For more information on these accessories see page 19 Use the next table to understand how long it will take to charge your batteries in each of the CK31 charging or communications dock accessories Charging Times f
144. ry is critically low You need to replace the battery now CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer Understanding the CK31 Status Lights continued Light Name Light Description Good Read This light comes on when the CK31 successfully decodes a bar code Ready to Work This blue light indicates when the CK31 is ready to use in your indicator application typically TE 2000 If you have problems using TE 2000 see the TE 2000 Terminal Emulation Programmer s Guide P N 977 055 xxx Light Status What It Means Off The TE 2000 application has not loaded successfully or you are not running a Ready to Work application Blinking The CK31 is not connected to the host On A connection to the server has been established and all network connections are active Understanding the Beeps The CK31 uses beeps to provide you with audio feedback when it performs some functions For example you hear a beep each time you scan a valid bar code Understanding the CK31 Beeps Beep Sequence What It Means High beep You entered valid data or a valid command the CK31 decoded a label or the CK31 decoded the last row of a two dimensional bar code Three low beeps You entered or scanned an invalid command Click You pressed a key You can change the beeper volume for your needs and environment You can set the beeper volume to off low quiet medium high loud and very high very lo
145. s continues to appear until the backup battery is fully charged You must install a fully charged main battery or place the CK31 into a charger The backup battery will fully charge in about 15 minutes Do not swap the main battery until this dialog box stops appearing If the Backup Battery Very Low dialog box continues to appear for more than 15 minutes make sure that the backup battery is charging Follow the instructions in Battery Information on page 98 If the Supercap Flag field on the battery information screen does not display Charging you may need to send the CK31 to Intermec to replace the backup battery For help contact Product Support as described on page 114 You may also insert a fully charged main battery into the CK31 and allow the backup battery to charge overnight In the morning if the main battery is in good condition and can run the CK31 cold boot the CK31 The Backup Battery Very Low dialog box should not appear If it does contact Product Support 116 CK31 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CK31 Problems While Operating the CK31 continued Problem The blue Ready to Work indicator is off The blue Ready to Work indicator is blinking The blue Ready to Work indicator is on Solution Try these possible solutions e The Ready to Work application such as TE 2000 has not loaded successfully For help see the documentation or on
146. s Funk If you want to use Microsoft security you need to select it as your security choice CK31 Handheld Computer User s Manual 61 Chapter 2 Configuring the CK31 To select Microsoft security as your security choice 1 NJ Wd UI 0O Ol CO Using WPA Security Tap the Start icon or press C and then D The Start menu appears Select Intermec Settings The Intermec Settings application appears Select Communications gt 802 11 Radio gt Security Choice From the Security Choice list select Microsoft Security Press Enter An alert box appears telling you that you must save your settings and warm boot the CK31 for your new security choice to take effect Tap Yes Save your settings Warm boot your CK31 by pressing and holding the Yo key for five seconds Wi Fi Protected Access WPA is a strongly enhanced interoperable Wi Fi security that addresses many of the vulnerabilities of Wired Equivalent Privacy WEP Instead of WEP WPA uses Temporal Key Integrity Protocol TKIP for its data encryption method Currently WPA satisfies some of the requirements in the IEEE 802 111 draft standard When the standard is finalized WPA will maintain forward compatibility WPA runs in 802 1x Enterprise mode or PSK Pre Shared Key mode 62 In Enterprise mode WPA provides user authentication using 802 1x and the Extensible Authentication Protocol EAP That is an authentication server such as a R
147. s when your battery goes dead or you perform a cold boot You can have your CAB files place your application in any of these memory locations on the CK31 e The RAM based file store anywhere in the root directory e The Flash File System the CK_FFS folder e On the SD card SDMMC folder Intermec recommends that your CAB files place applications in the Flash File System or on the SD card Files in these non volatile storage locations are preserved through a cold boot You can also place applications in RAM and they will automatically be backed up to the Flash File System CK_FFS Persistent Copy folder These files will be preserved through a cold boot or a complete battery drain and accompanying cold boot CK31 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications If you have an SD card inserted in your CK31 it appears as the SDMMC Disk folder This folder is the recommended location for placing your application installation files There are several ways you can install files and applications on the CK31 e ActiveSync e SD Card e FIP Server e Wavelink Avalanche e SmartSystems Console The following sections explain how to use each one of these processes to install your application on the CK31 Installing Applications Using ActiveSync You can use ActiveSync to establish a connection between your PC and the CK31 ActiveSync allows you to transfer files synchronize files perf
148. screen icons on the status bar to see the battery status network connections and special keys or functions you may be using Standard Microsoft icons are not included in this table CK31 Screen Icons Icon Po HL m E cm Description Battery is approximately half full You should be able to work for several more hours before changing batteries Battery is low You need to replace the battery soon Battery is critically low You need to replace the battery now The window positioning feature is turned on The CK31 is connected using ActiveSync Backup battery is low Replace the battery or place the CK31 in a charger Allow 15 minutes for the backup battery to recharge Strong signal strength with the access point and security is enabled Medium signal strength with the access point and security is enabled Weak signal strength with the access point and security is enabled Strong signal strength with the access point but security is not configured correctly Medium signal strength with the access point but security is not configured correctly Weak signal strength with the access point and security is not configured correctly No connection to the access point For help see Problems With Wireless Connectivity on page 119 Orange key is enabled Green key is enabled Orange key is locked Green key is locked If you are using static WEP and you cannot send information wirele
149. ssly make sure your WEP key setting is correct CK31 Handheld Computer User s Manual 17 Chapter 1 Using the CK31 Handheld Computer CK31 Screen Icons continued Icon Alt Repositioning a Window Description Alt key is locked Alt key is enabled Ctl key is locked Ctl key is enabled Shift key is locked Shift key is enabled No UDP Plus connection For help see Configuring the Network Parameters for a UDP Plus Network on page 47 UDP Plus is transferring data UDP Plus is connected Caps Lock key is enabled The CPU monitor is enabled The RAM monitor is enabled If you need to move a window to see more of a screen you can reposition the window using the numeric keypad instead of the mouse pointer When you turn on the positioning feature the focus is on the top window You can change the focus to another window by using Task Manager to select a different task Simply press Alt and then Tab to bring up Task Manager to select a different task 18 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer To reposition a window bar 2 Use the numeric keypad to move the window ao IOIO POG Repositioning a Window Press the appropriate number key for the direction you want to move the window To center the window in the CK31 screen e Press 5 To turn off the repositioning feature e Press Alt and then X Calibrating the Touch Screen If the touch s
150. st time you turn on the CK31 the taskbar displays the Start menu icon the time the keyboard icon and the desktop icon CK31 Handheld Computer User s Manual 15 Chapter 1 Using the CK31 Handheld Computer Using the Stylus Use the stylus in place of a mouse to select items and enter information on the touch screen Functions You Can Perform With the Stylus Action Tap Double tap Drag Tap and hold Description Touch the screen once with the stylus to select options close applications or launch menus from the taskbar Double tap the screen with the stylus to launch applications Hold the stylus on the screen and drag across the screen to select text and images Tap and hold the stylus on an item to see a list of actions available for that item On the pop up menu that appears tap the action you want to perform You can disable the touch screen if you want to prevent others from performing functions using the stylus To disable the touch screen 1 From the Start menu tap Settings gt Control Panel 2 Double tap Stylus 3 Select the Touch Panel Disable check box 4 Exit the control panel To enable the touch screen capabilities again you need to navigate to the control panel using the keypad and use the Space key to clear the Touch Panel Disable check box 16 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer Understanding the Screen Icons Use the
151. storey Yes Enter Mo Esc 6 Press Enter for yes The Enrollment Tool message box appears telling you that the user certificate has been added 7 Press Enter to close the Enrollment Tool message box 8 Configure your CK31 for WPA WPA2 or 802 1x security To load certificates if you are using a third party CA 1 From Intermec Settings select Communications gt 802 11 Radio gt Certificates 2 Select Import Certificates and tap the Run App button The certificates application appears CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 Certimportul OK Import Root Certificate TES Import Rook Cert Import User Certificate Certificate Path cer Key Path i pwk ew Import User Cert 3 Tap in the Import Root Certificate box and navigate to your root cer file 4 Tap OK The path to your cer file now appears in the text box 5 Tap Import Root Cert A dialog box appears asking if you want to add the certificate to the root store Save Settings Do you want to add a certificate to the root store Yes Enter No Esc 6 Press Enter to add the certificate A message box appears telling you that the root certificate has been imported Certimportul Successfully imported cerificate to root store 7 Tap OK or press Enter to close the Success message box 8 Tap next to the Certificate Path text box and navigate to your user cer file CK31
152. t configuration settings of the CK31 If you restore the CK31 to factory default settings it will use these values The tables are organized according to the options in Intermec Settings For detailed information on most of the commands available in Intermec Settings see the Intermec Computer Command Reference Manual PIN 073529 The Intermec Computer Command Reference Manual is available on the CD attached to the inside front cover of this user s manual You can check the Intermec web site for a more recent version of this online manual Default Scanner Configuration 148 Symbology Default Value AustraliaPost Disabled Aztec Disabled BPO Disabled Codabar Disabled Codablock A Disabled Codablock F Disabled Code 11 Disabled Code 2 of 5 Disabled Code 39 Enabled Code 93 Disabled Code 128 Enabled DataMatrix Enabled DutchPost Disabled EAN UCC Composite Disabled Interleaved 2 of 5 Disabled JapanPost Disabled Matrix 2 of 5 Disabled Maxicode Disabled Micro PDF417 Disabled CK31 Handheld Computer User s Manual Appendix B Default Settings Default Scanner Configuration continued Symbology MSI PDF417 Planet Plessey Postnet QR Code RSS 14 RSS Limited RSS Expanded Telepen TLC 39 UPC EAN Symbology Options Preamble Postamble Global Symbology ID Scanner Settings Triggering Mode Aim then Scan Hardware Trigger Turn Off After Good Read Imager Settings Imager Decode Mode Lighting Mode CK31 Hand
153. ter Aiming beam N Good Read light green h AM iy Scan button 4 Release the Scan button or the trigger Scanning with the Near Far Range Area Imager The near far range area imager allows you to scan a bar code at both near and far distances It is equipped with a laser pointer to help you aim at bar codes To scan a bar code using the near far range area imager 1 Press Yo to turn on the CK31 2 Point the scanner window at the bar code label 3 Press the Scan button on the keypad or pull the trigger on the handle The illumination beam and laser pointer appear e For near or close in scanning distances of 30 cm 11 8 in or less use the laser pointer and aim slightly to the right side of the center of the bar code and make sure that the illumination beam covers the bar code you are trying to decode e For standard and long range scanning distances of 30 cm 11 8 in or more use the laser pointer and aim towards the middle of the bar code and make sure that the CK31 Handheld Computer User s Manual 27 Chapter 1 Using the CK31 Handheld Computer ie 28 illumination beam covers the bar code you are trying to decode Note For near close in standard and long range scanning the illumination beam must be completely over the bar code The laser pointer acts as a guide and does not need to be on the bar code 4 When the CK31 successfully reads a bar code label you hear a high beep and the
154. ter the Active Directory domain associated with the user account f Press Enter 7 Exit Intermec Settings To enable WPA PSK With Microsoft Security 1 Make sure you have configured the communications and radio parameters on your CK31 2 Open Intermec Settings 3 Choose Communications gt 802 11 Radio gt Microsoft Security 4 For Infrastructure Mode choose Infrastructure 5 For Network Authentication choose WPA PSK Data Encryption automatically defaults to TKIP 6 For Pre Shared Key enter the pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the authenticator The passphrase must be from 8 to 63 characters After you enter a passphrase the CK31 internally converts it to a pre shared key This value must match the passphrase on the authenticator 7 Exit Intermec Settings Using 802 1x Security 802 1x security provides centralized user authentication using an authentication server authenticators access points and supplicants These components communicate using an EAP authentication type such as TLS Transport Layer Security or PEAP Protected Extensible Authentication Protocol 802 1x security provides data encryption using dynamic WEP key management To use 802 1x security you need CK31 Handheld Computer User s Manual 67 Chapter 2 Configuring the CK31 68 ie an au
155. the console see the online manual available from the Help menu in the console Synchronizing the CK31 System Time With a Time Server To ensure real time communications and updates the time on all of your CK31s needs to be synchronized with a network time server Network time servers acquire Coordinated Universal Time UTC from an outside source such as the U S Naval Observatory USNO The CK31 uses Simple Network Time Protocol SNTP to synchronize with a network time server The default reference time server is the USNO tock usno navy mil To synchronize the time on your CK31 with this time server you must have a valid connection to the Internet You can also synchronize the CK31 system time with a corporate network server within your firewall that is SNTP capable To use an internal corporate network server you need to set the domain name in the registry 44 CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 Configuring the CK31 for Your Network The CK31 is a versatile handheld computer that you can easily add to your wired or wireless data collection network You can connect your CK31 to your network using e 802 11b g radio communications e Bluetooth communications e Serial communications Configuring 802 11b g Radio Communications Make sure all components with antennas are at least 30 cm 1 ft apart when power is applied Failure to comply could Caution r esult in equipment damage
156. the environment in which you are using the computer To clean the CK31 use a solution of ammonia and water CK31 Handheld Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CK31 There are no user serviceable parts inside the CK31 Opening the unit will void the warranty and may cause Caution damage to the internal components To clean the scanner window and computer screen 1 Press Yo to turn off the CK31 2 Dip a clean towel or rag in the ammonia solution and wring out the excess Wipe off the scanner window and screen Do not allow any abrasive material to touch these surfaces 3 Wipe dry CK31 Handheld Computer User s Manual 127 Chapter 5 Troubleshooting and Maintaining the CK31 128 CK31 Handheld Computer User s Manual Specifications CK31 Handheld Computer User s Manual 129 Appendix A Specifications Physical and Environmental Specifications 130 Use this section to locate technical information about the CK31 and its available features and options Physical Dimensions Length 23 4 cm 9 22 in Width 9 cm 3 54 in Thickness 5 3 cm 2 07 in Weight 594 g 20 8 oz Power Specifications Operating Rechargeable 2400 mAh lithium ion battery Backup Super Cap supplies 10 minutes bridge time while replacing the main battery Electrical Specifications Models CK31 Electrical rating 7 4 to 12 500 mA peak Temperature and Humidity Specifications Operatin
157. thentication server Note You can also use a MobileLAN access point with software release 1 80 or later as an authentication server For help see the system manual for your access point an access point with an 802 11b g radio a CK31 with an 802 11b g radio and the 802 1x WPA security option Configuring 802 1x Security With Funk Security 1 Make sure you have configured the communications and radio parameters on your CK31 Make sure you have selected Funk as your security choice Open Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security gt Profile For Association choose Open and then press Enter For Encryption choose WEP and then press Enter For Authentication choose TTLS PEAP or TLS and then press Enter If you choose TTLS or PEAP a Select User name type your user name and then press Enter b Select Password prompt choose Enter password now and then press Enter Note You can use Prompt for password to troubleshoot your connection to the network if you have problems c Select User Password type a user password and then press Enter d For Validate Server Certificate choose Enabled and press Enter If you choose TLS CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 a Load a user and root certificate on your CK31 For help see Loading a Certificate on page 73 b For Validate Server Certificate choose Yes and press Enter
158. tionality of keypad keys or key combinations The reprogrammable keypad utility enables you to e program any Unicode character to any key or modified key combination e program any Virtual Key Unicode character to any key or modified keystroke e use any key as a function key such as backlight and contrast e launch an application from a key or key combination e remap hardware scan codes Note You cannot easily reprogram several keys on the CK31 keypad If you have a special request please contact your local Intermec representative CK31 Handheld Computer User s Manual Appendix C Reprogramming the Keypad Starting the Reprogrammable Keypad Utility Before you can reprogram any key you need to enable the reprogrammable keypad utility To enable the reprogrammable keypad utility 1 Double tap My Computer on the desktop 2 Double tap the Windows folder 3 From the Windows folder double tap FilterKeysToggle exe The Key Reprogram Feature dialog box appears Key Reprogram Feature Programmable Keys DISABLED YES to ENABLE MO to DISABLE 4 Tap Yes 5 Press Ctl Alt Shift A The reprogrammable keypad utility appears Press key bo modify Scancode Entered Confirm Scancode CK31 Handheld Computer User s Manual 157 Appendix C Reprogramming the Keypad Programming a Unicode Character You can program any Unicode character to any key or modified key combination To program a Unico
159. u quickly configure your fe device Use Setup Assistant to quickly enter network parameters r Use Intermec Settings from within the f SmartSystems Console to remotely configure network parameters OAE he Data Collection Communications Device Settings SmartSystems Information ION Configuration Restore Defaults Use Intermec Settings on the CK31 to set most param eters Configuring the CK31 The CK31 provides several ways for you to configure the communications device and imaging parameters 38 CK31 Handheld Computer User s Manual Chapter 2 Configuring the CK31 Configuring the CK31 With Setup Assistant When first setting up the CK31 use Setup Assistant to set or enable basic network parameters and connect your CK31 to the network Setup Assistant guides you through setting the following basic network parameters e Date and time including time zone e 802 11 radio e WEP security e DHCP server or IP address subnet mask and default router e Device name To set other parameters use the Intermec Settings or another configuration method The Setup Assistant runs on the CK31 the first time you turn on the computer Setup Assistant The Setup Assistant will help WOU quickly configure your device The Setup Assistant Start Screen After you complete the Setup Assistant the CK31 should be communicating with your network A network connection icon appears in your taskbar For mor
160. ud default If necessary you can also change the beep duration and beep frequency for good read low and high beeps You cannot adjust the keyclick volume or duration CK31 Handheld Computer User s Manual 21 Chapter 1 Using the CK31 Handheld Computer Changing the Beeper Volume Method Procedure Use the keypad Press GB and then press to increase the volume There are five beep volumes on the CK31 including off When you reach the loudest setting the next setting is off Use the Intermec Go to Start gt Intermec Settings gt Device Settings application Settings gt Beeper gt Volume Use the Beeper For help see Beeper Volume in the Intermec Volume command Computer Command Reference Manual Scanning Bar Codes 22 A Warning Do not look directly into the window area or at a reflection of the laser beam while the laser is scanning Long term exposure to the laser beam can damage your vision Use the scanner to scan and enter bar code data The type of scanner you are using and the type of bar code you are decoding determines the way you scan the bar code The CK31 supports the scanning of 1D linear bar codes and 2D images depending on the scanner model in your CK31 Plus the way you scan bar codes is different if you are using an integrated handle or a scanner attached to the serial port When you unpack the CK31 these bar code symbologies are enabled e Code 39 e Code 128 e PDF417 i
161. vel Backlight On Good Read Screen Rotation Default Value Tuesday January 06 2015 Time of current update Enabled Very high One 80 ms 100 ms 150 ms 1950 Hz 512 Hz 1950 Hz 15 seconds Low Off Disable CK31 Handheld Computer User s Manual Appendix B Default Settings Default Device Settings Configuration continued Device Settings Default Value Keypad Adjust Beeper Volume Enable Task Manager Enable Configure Boot Functionality Warm boot Power Management User Idle 1 minute System Idle 1 minute Suspend 1 minute Backup Files Location Flash File System CK31 Handheld Computer User s Manual 153 Appendix B Default Settings 154 CK31 Handheld Computer User s Manual C Reprogramming the Keypad CK31 Handheld Computer User s Manual 155 Appendix C Reprogramming the Keypad Reprogramming the Keypad You can use the reprogrammable keypad utility of the CK31 to e change the functionality of keypad keys or key combinations e create keypad macros Navigating Through the Reprogrammable Keypad Utility To Do This Press This Key Accept changes and advance to next dialog Enter box Cancel a procedure Esc Move between fields Tab Move backward a field Shift Tab Select or clear a radio button or check box Space Move up or down selections within a box A or WV Changing the Functionality of Keys or Key Combinations 156 Use the reprogrammable keypad utility to change the func
162. veral CK31 Handheld Computer User s Manual 7 Chapter 1 Using the CK31 Handheld Computer The CK31 supports TE 2000 VT100 220 320 340 and ANSI TE 2000 5250 and TE 2000 3270 When you order the CK31 with a TE 2000 application you must order the corresponding keypad overlay Use the TE 2000 keypad overlays to enter the same keys that you can enter on a VI ANSI keyboard and IBM 5250 keyboard or an IBM 3270 keyboard Like the standard CK31 overlay the TE 2000 keypad overlays let you enter all the characters printed on or above the keys The terminal emulation keypads also come with the same color coded keys that are on the standard overlay For help using TE 2000 terminal emulation see the TE 2000 Terminal Emulation Programmer s Guide P N 977 055 xxx Sn A 6 Backlight key Scan butto Orange Green key key 42 Key Large Numeric and Function Keypad This keypad is designed for applications that accept mainly numeric data 0 9 and that need dedicated function keys F1 F12 This keypad also lets you enter the entire alphabet and special characters by pressing color coded key sequences 8 CK31 Handheld Computer User s Manual Chapter 1 Using the CK31 Handheld Computer Power aa 0 00 9006 O gt U n 8 T u mn i Ins ONONO m EN Qo N 7 ls s cn m7 O1 OO
163. vy Europe Winodings 4 Europe Tahoma CY Europe Courier New W Europe Arial CW Europe Symbol W Europe Times Mew Roman Wi Europe Of OP e Back Esc Intermec Value Version 104 Use this screen to see the versions of Intermec Value Add IVA products on your CK31 To open the Intermec Value Version diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt Software gt Intermec Value Version CK31 Handheld Computer User s Manual Keypad Test Chapter 4 Running Diagnostics Sample Screen IkKLDriver 22 61 12 FPGA Of Of 0 20 he iva 4 01 17 0520 Exit Esc A developer can use the Keypad Test to quickly find the hex value for any key on the keypad You can also test to make sure the keypad is operating correctly To open the Keypad Test diagnostic e From the Start menu tap Programs gt Intermec Diagnostics gt Hardware gt Keypad Test Sample Screen WAL KEYDOOVWh wParam Ox11 Param Ox1 CK31 Handheld Computer User s Manual 105 Chapter 4 Running Diagnostics LED Test Use the LED Test to make sure that your LEDs lights are operating correctly The LED Test turns the lights on the CK31 on in this sequence Good Read light the user defined lights Ready to Work indicator and then the System Status light The lights blink one time each and then they blink five times each To open the LED Test diagnostic e From the Start m
164. xX eneen 139 AB LG Battery P N 31 8 02 0 230 niaaa aa 139 ACI 4 Slot Battery Charger P N 852 904 xxx ne 139 AC 4 Bay Battery Charging Dock P N 852 905 xxx 0 0 139 AC3 8 Slot Battery Charging Dock P N 852 906 xxx 139 AD1 Communications Dock P N 225 709 xxx ceeeeeeceeeeeee 139 AD2 4 Bay Communications Dock P N 225 710 xxx 140 CK30 and CK31 Handle P N 203 754 xxx voeeeeeceeceeeeeccceeeeeeees 140 CK31 Handstrap P N 075289 ice ion an ede veds 140 GRA Flolstemand Delt x anonimiteit sin 140 CRS Protective Bootin E E EEA 140 ERKL Protective Case cie a RT 140 CK31 Tethered Stylus P N 203 773 xxxX nnee 140 CK31 Vehicle Cradle P N 075436 neen 140 DIS oC OVER aceae aE iy dicacmibncsentwoanttnts 140 Decoded Serial Adapter P N 225 715 001 nee 141 Undecoded Serial Adapter P N 225 714 001 eeeeeeeeeeteeees 141 Typing Characters Not Printed on the Keypad iiesisiceanisvstcenitauand iste taeevalienGies 142 Pint Assienments forthe Sernak POR vaten antenne eneen N odi 145 R Default Settings erneer eenen 147 Default COSO OA etei a E eene leesten 148 een the Keypad nnn 155 Reprograninn ine the Keypad eeen 156 Changing the Functionality of Keys or Key Combinations eneen eneen 156 Starting the Reprogrammable Keypad Utility en 157 Programming a Unicode Character unrnerdteemer statt 158 CK31 Handheld Computer User s Manual ix Contents Programmi

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