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Intermec CK30 User's Manual

1. CK30 Handheld Computer User s Manual 13 Chapter 1 Using the CK30 Handheld Computer Using the Power Yo Key When you press the Yo key to turn off the CK30 you actually put the CK30 in Suspend mode In Suspend mode the CK30 continues to supply power to all memory but turns off power to most hardware This power saving feature is designed to prolong battery life When you press the Yo key to turn the CK30 back on your computer resumes where it was when you turned it off If you are using WPA2 WPA or 802 1x security the computer may need to reauthenticate before it starts your application If the Battery light flashes and your CK30 does not resume after pressing Yo your battery may be too low to supply power Replace the battery If replacing the battery does not solve the problem see Booting the CK30 on page 139 Disabling or Modifying Keypad Functions 14 You can disable the functionality of several keys on the keypad if you want to restrict the ability to perform adjustments made from the keypad such as changing the beeper volume You can disable these keypad functions e Beeper volume e Task Manager opened by pressing Alt and then Tab Note When you disable Alt Tab you also disable the Alt Esc key sequence You can modify this keypad function e The behavior of the Yo key You can configure the boot functionality to either warm or cold boot when you press and hold the Yo key for five secon
2. 1 Press and then D 2 In the Password field type your password and press Enter 3 From the System Main Menu select Main Menu Password The Set Main Menu dialog box appears 4 Type your existing password in the Old Password field and press Tab 5 Leave the New Password field blank and then press Tab 6 Leave the Retype New field blank and press Enter The screen displays a message reading Password successfully changed 7 Press Enter to clear the screen and return to the System Main Menu Backing Up Your Files The CK30 makes it easy for you to make a backup copy of all files you have installed or modified on the computer that are not already located in the SDMMC Disk or CK_FFS folders When you make a backup copy of the file system the CK30 saves the file system to a folder called Persistent Copy This folder and all of the files and subfolders it contains are automatically restored when the CK30 cold boots You should back up your files any time you want to make permanent changes to the files in the Persistent Copy folder You also need to back up the files when you want to permanently delete a file When you install a CAB file the CK30 automatically performs this backup process 102 CK30 Handheld Computer User s Manual Chapter 4 Managing the CK30 To back up your files 1 Press and then to open the System Main Menu 2 From the System Main Menu go to Configuration Utility gt De
3. For example if one reg file contains HKEY_LOCAL MACINE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 08 00 0d 00 06 00 06 00 00 00 KeyMacro0xd08 hex 08 00 00 00 00 00 00 00 08 0 00 00 7a 00 00 00 10 00 00 00 19 00 00 00 10 0 00 00 01 00 00 00 18 00 00 00 19 00 00 00 18 0 00 00 6e 00 00 00 And the other reg contains HKEY_LOCAL MACINE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 0d 00 05 00 06 00 06 00 00 00 KeyMacro0x50d hex 0a 00 00 00 00 00 00 00 0a 0 00 00 a0 00 00 00 11 00 00 00 19 00 00 00 11 0 00 00 6c 00 00 00 19 00 00 00 19 00 00 00 19 0 00 00 6b 00 00 00 Your combined reg file should look like this ScancodeFilterArray hex 08 00 0d 00 06 00 06 00 00 00 0d 00 05 00 06 00 06 00 00 00 KeyMacro0xd08 hex 08 00 00 00 00 00 00 00 08 0 00 00 7a 00 00 00 10 00 00 00 19 00 00 00 10 0 00 00 01 00 00 00 18 00 00 00 19 00 00 00 18 0 00 00 6e 00 00 00 KeyMacro0x50d hex 0a 00 00 00 00 00 00 00 0a 0 00 00 a0 00 00 00 11 00 00 00 19 00 00 00 11 0 00 00 6c 00 00 00 19 00 00 00 19 00 00 00 19 0 00 00 6b 00 00 00 CK30 Handheld Computer User s Manual 185 Appendix C Reprogrammable Keypad 186 CK30 Handheld Computer User s Manual Index CK30 Handheld Computer User s Manual 187 Index Symbols and Numbers D key See orange key key See green key X key illustrated 9 10 11 Yo key
4. From the Configuration Utility select Communications gt 802 11 Radio gt Certificates The Certificates screen appears Note The Import Root Certificate and Import User Certificate functions are also available in Intermec Settings Select Import Root Certificates The Import Root Certific screen appears Press amp to select True and press Enter to save the change You return to the Certificates screen Select Import User Certificates The Import User Certific screen appears Press amp to select True and press Enter to save the change You return to the Certificates screen Press F3 to immediately import the certificates All root certificates in Temp Root are imported into the Trusted Authorities certificate store Note You are prompted when a root certificate is imported unless that certificate is already in the store CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 e All certificate and key files in Temp User are imported into the My Certificates certificate store e The Import Root Certificates and the Import User Certificates settings are changed from True to False 8 Configure your CK30 for WPA WPA2 or 802 1x security Disabling Security If you choose not to use security with your wireless network you can disable it on the CK30 Intermec recommends that you always set security in your network To disable security 1 Press and then to open the System Main M
5. SmartSystems Information ION Configuration Restore Defaults Save to Flash Printers Description Configure scanner settings and bar code symbologies Set up network settings including the 802 11b g radio and the Bluetooth radio Configure settings specific to the CK30 such as the date time beeper volume and backlight timeout Add information specific to the SmartSystems application such as identity administrator and location Configure settings specific to the Instant On ION application Restore factory default settings on your CK30 Configure registry persistence so your settings are saved after a cold boot Configure settings for Bluetooth printers associated with the CK30 Use this table to understand how to navigate and enter information in the Configuration Utility Navigating in the Configuration Utility To Do This Select an option Save a setting Exit or return to a previous screen Delete a character Delete all characters Press e The number associated with the option e or w to select an option and then press Enter e Tab to select an option and then press Enter F3 key Esc until you exit the application or return to a previous screen key Backspace key Backspace key in a highlighted field CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Navigating in the Configuration Utility continued To Do This Pr
6. The easiest way to configure the network parameters on the CK30 is to use the Configuration Utility For help see Configuring the CK30 With the Configuration Utility on page 36 Configuring the Network Parameters for a UDP Plus Network In a UDP Plus network the CK30 communicates with a host computer through the Intermec Application Server Host SoS e UDP Plus eet Sa rai Ethernet iiL oe Intermec Application Server Access point LAGAO r Bag p SS er _ _ _ CK30s in a UDP Plus Network _ 50 CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 The Intermec Application Server translate UDP Plus packets on the wireless network into TCP IP packets on the wired network and vice versa The access point acts as a bridge to allow communications between the wired network and the wireless network To use wireless communications in a UDP Plus network 1 Configure these network parameters on each CK30 in the network e Network Name SSID e Controller IP Address e IP Settings if not using DHCP e Network Port 2 Configure the security For help see Configuring Security on page 55 You can configure the network parameters on the CK30 with the Configuration Utility For help see Configuring the CK30 With the Configuration Utility on page 36 Configuring Ethernet Communications on Older CK30s Z Note The Ethernet
7. a Make sure you have configured the communications and radio parameters on your CK30 Press G and then to open the System Main Menu Choose Configuration Utility gt Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose WPA PSK Data Encryption automatically defaults to TKIP For Pre Shared Key enter a pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the authenticator The passphrase must be from 8 to 63 characters After you enter a passphrase the CK30 internally converts it to a pre shared key This value must match the passphrase on the authenticator Exit the Configuration Utility CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Configuring 802 1x Security 802 1x security provides centralized user authentication using an authentication server authenticators access points and supplicants These components communicate using an EAP authentication type such as TLS Transport Layer Security or PEAP Protected Extensible Authentication Protocol 802 1x security provides data encryption using dynamic WEP key management To use 802 1x security you need e an authentication server Note You can also use a MobileLAN access point with software release 1 80 or later as
8. appears Press key to modify Scancode Entered Confirm Scancode Programming a Unicode Character You can program any Unicode character to any key or modified key combination To program a Unicode character 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears CK30 Handheld Computer User s Manual 169 Appendix C Reprogrammable Keypad Modifier Keys Active Function Key Active Left Function Right Function No Function Ignore Modifiers 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears Key Response eesesossesesoscsoseososessesoesossssossssssg Reprogram KEY Keyboard Command Run Program Modify Scancode 6 Select Unicode Character and press Enter The Unicode dialog box appears lt 0xHHHH gt Decimal lt DDDDD gt 170 CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad 7 Select the Entry Mode for the Unicode character Entry Mode Description Literal You enter the actual character that the key
9. 75 color coded keys using 12 COM port locked up 134 Command Line using to run an application 96 Command Reference Manual Intermec Computer described xiii communications configuration menu option 38 default configuration 162 communications dock AD1 accessory 151 AD2 accessory 151 configuration commands bar codes scanning to configure 41 definitions See Intermec Computer Command Reference Manual sending through the network 42 troubleshooting 127 CK30 Handheld Computer User s Manual configuration number finding 114 126 locating on the configuration label 2 Configuration Utility exiting 40 menu options described 38 menu structure illustrated 37 navigating within 38 opening 36 configuration default settings 160 configuring 802 11b g radio communications 48 802 1x security Funk security 63 Microsoft security 64 troubleshooting 129 31 Bluetooth wireless printing 53 default settings 160 Ethernet communications 51 LEAP security 66 Microsoft security 57 saving changes to flash memory 75 security 55 serial communications 46 static WEP security 67 TCP IP network parameters 48 UDP Plus network parameters 50 VPN 73 WEP security Funk security 67 Microsoft security 68 WPA security 57 configuring the CK30 by scanning bar codes 41 example through the network 45 parameters 34 saving changes to flash memory 75 through the network 42 using EasySet configuration labels 41 usin
10. CK30 Handheld Computer User s Manual 99 Chapter 4 Managing the CK30 Switching Between Applications You can use the Task Manager to switch between applications without having to close down your current application To switch between applications 1 Select the application you want to switch to 2 Select Switch To and press Enter The application you selected now appears on the screen Viewing the Properties of an Application You can use the Task Manager to view two important properties of an application the process ID and the file path to the application To view the properties of an application 1 Select the application you want to view 2 Select Properties and press Enter The Task Properties dialog box appears Task Properties Process ID 43A9936E Module File Path windows SetupAssistant e OK Enter 3 Press Enter to close the Task Properties dialog box Setting or Changing the System Main Menu Password 100 When you initially start the CK30 there is no password to protect access to the System Main Menu Anyone can view and use powerful tools such as the Configuration Utility File Manager and Diagnostics You may want to set a password to restrict access to the System Main Menu This is sometimes called entering Admin mode or Lockdown mode CK30 Handheld Computer User s Manual Chapter 4 Managing the CK30 Setting a password does not restrict access to the Task Manager Howe
11. In the U S A and Canada call 1 800 755 5505 and Service Description choose this option Order Intermec Place an order 1 and then choose 2 duct ape e Ask about an existing order Order Intermec Order printer labels and ribbons 1 and then choose 1 media Order spare Order spare parts 1 or 2 and then choose 4 parts Technical Talk to technical support about your Intermec 2 and then choose 2 Support product Service e Get a return authorization number for 2 and then choose 1 authorized service center repair Request an on site repair technician Service e Ask about an existing contract 1 or 2 and then choose 3 contracts e Renew a contract e Inquire about repair billing or other service invoicing questions Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click Contact xii CK30 Handheld Computer User s Manual Before You Begin Who Should Read This Document The CK30 Handheld Computer User s Manual provides you with information about the features of the CK30 and how to install operate maintain and troubleshoot the CK30 Before you install and configure the CK30 you should be familiar with your network and general networking terms such as IP address The Intermec Computer Command Reference Manual P N 073529 is included with this manual on a CD or is available as a download from the Intermec web site Please refer to
12. s sssessseereeeeeeeeee 105 5 Running Diagnostics 0ennnn 107 Using Diagnostics onthe CK3 Oriini ia i MAN el dete eles 108 Understanding the Diagnostics Screens s essseeseeeereessistsreretertsrsrrisrereresrsesrenees 109 Battery Intormationi ss ssi sicessscovenss E AE Ear OSAAT ETA 109 Bluetooth Console sa nimni a terest tithe eR N ath EE 111 Bootcode Verloihenscunenenoe r a a a a 112 CK30 Handheld Computer User s Manual vii Contents Contrast Test iiss e pter Sa ESEE aaea EA SASE ERA AEREI AS EEE ERESSE EIo i Rei 112 CPU Monitofssiss ess ka eios Kpr aE E RESE a Eea ONE NO Ri ns 113 Display Tos enn E Bn ee en eas 114 Hardware Configuration Table ceeesseseseeeseeeeseneteeseeeeeeseeeseeneeees 114 Installed Pontes 00 25 nsieitemens ies eee aati aa teva in late s 115 Intermec Value Add Information cseeseeeseseeeeseteeeeeeseeeeseeeerseneeees 115 Keypad Test gcse iiss uean ES enave cveneoul Sudsuanctvestuns EAA 116 LED ICSE ges E R AEO EEST 116 Memory Information saosan kentin DA ARN R N 117 Network Connection Test 2 cscsccsssscascsenyeissescecdin a RE Ea 117 Network Interface Information cesses eeseeseeeseeeeeseseeesseseeeseeseeeaes 118 Operating System Version iic cisccussesssssosseissvessastesossdissvevecsvtooncssesnoussasas 119 Ping Uly ienige ania e A e NNE e A E 119 Radio Driver Versl ieinnuninn oinaan a 120 Radio Informatio i ere Ker ss lececacesevesecksurnieveceesgies sc
13. 16 20 24 28 in 14 35 12 30 10 25 8 20 6 _ 15 4 10 2 5 0 o 2 5 4 10 6 45 3 20 10 25 12 E 0 5 mm 20 mils ao cm TITTA AIT AT ee 0 10 20 30 40 50 60 70 Standard Range Laser Minimum Reading Distances This graphic does not include the 2 189 cm 0 862 in setback for the CK30 CK30 Handheld Computer User s Manual 149 Appendix A Specifications Accessories for the CK30 150 You can use these accessories sold and ordered separately with the CK30 To order accessories contact your local Intermec sales representative 851 082 xxx Power Supply Provides power to all CK30 communication docks and chargers except for the AC3 AA2 Serial Cable Adapter P N 236 069 xxx The AA2 serial cable adapter converts the CK30 serial connector to a DB 9 serial connector which includes power on pin 9 AA3 Serial Cable Adapter P N 236 070 xxx The AA3 serial adapter is a 26 pin dual row connector to DB 9 connector that connects directly to the bottom of the CK30 This adapter does not include power on pin 9 AB1G Battery P N 318 020 xxx Use the lithium ion battery to provide main power to the computer AC1 4 Slot Battery Charger P N 852 904 xxx Use the AC1 to charge up to four AB1G batteries at a time The battery charger is designed to sense when a battery is fully charged and not overcharge it ensuring long and consistent battery life AC2 4 Bay Batt
14. To configure the CK30 for wireless printing 1 Go to Configuration Utility gt Communications gt Bluetooth The Bluetooth menu appears Bluetooth lt On gt 2 Discoverable lt Disable gt 3 Connectable lt Disable gt 3 More Exit Esc Select Enter 12 16 PM 2 Set these Bluetooth parameters Parameter Setting Power On Discoverable Enable Connectable Enable 3 Save your changes and exit the Configuration Utility 4 From File Manager go to Program Files gt Intermec gt Network gt Bluetooth 5 Select wp_quickset_l exe The Run dialog box appears 6 Select Run and press Enter to start the Bluetooth device discovery A list of discovered devices appears in the Devices dialog box CK30 Handheld Computer User s Manual 53 Chapter 2 Configuring the CK30 Wireless Prin OK Devices INTERMEC 00809824dfd PB20 4322377 O002c7al PB20 4322365 0002c701 PK80 4323677 0002c70t 12 04 PM 7 Select the device you want to use from the list and press Enter You are now ready to send information to the selected device If devices are discovered but your device is not displayed in the box make sure your device and radio are turned on and try device discovery again Use this table to understand the settings you see in the Bluetooth menu Bluetooth Settings Setting Description Device Address Displays the Bluetooth address of your CK30 Discoverable Allows other Bluetooth
15. key keypad Press Shift and then 4 to type the character on the 42 key keypad Press twice and the t appears in the taskbar Note There are hidden characters such as and on each CK30 keypad that require using the color coded keys to access them For help accessing these hidden characters see Typing Characters Not Printed on the Keypad on page 152 12 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer Capitalizing All Characters To type all alphabetic characters as uppercase letters you can enable the Caps Lock feature on the CK30 keypad To enable Caps Lock 1 Press the orange 0 key The icon appears on the taskbar 2 Press one of these keys e On the 52 key keypad press A e On the 42 key and 50 key keypad press Shift The Caps Lock icon 4 appears on the taskbar 3 Type an alphanumeric character The letter appears as an uppercase character on the CK30 screen To disable Caps Lock e Press the same key sequence you used to enable it Using the Alpha Key on the 42 Key Keypad The 42 key keypad provides an Alpha key to allow you to enter alpha characters when necessary To enable the Alpha key 1 On the 42 key keypad press the Alpha key The Alpha icon Ag appears on the taskbar 2 Press a function or numeric key The corresponding orange alpha letter appears on the screen To disable the Alpha key e Press WD or CB
16. on page 57 Selecting a Profile for Funk Security You can define up to four profiles for Funk security Different profiles let your CK30 communicate in different networks without having to change all of your security settings For example you may want to set up one profile for the manufacturing floor and one for the warehouse By default the active profile is Profile 1 To select a profile for Funk security 1 Press and then to open the System Main Menu 2 Select the Configuration Utility 3 Select Communications gt 802 11 Radio gt Funk Security 4 Select Active Profile choose a profile from the list and press Enter Ww Select the active profile to expand it 6 Optional Give your profile a meaningful name a Select Profile Label and a dialog box appears CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 b Select the text in the box type a meaningful name and press Enter 7 Configure your security settings 8 Optional Repeat this process for each profile you want to define 9 Select one profile as the active profile by selecting Active Profile and choosing a profile from the list 10 Save your settings Selecting Microsoft as Your Security Choice The default security setting is Funk If you want to use Microsoft security you need to select it as your security choice To select Microsoft security as your security choice 1 Press and then to ope
17. with other Intermec computers you can place a copy of AutoRun exe in the same folder as your AutoRun dat file but it is not required To create and install the AutoRun dat file on your CK30 1 On the CK30 create a subfolder called 2577 on the SDMMC Disk or the CK_FFS folder 2 On your PC open Notepad 3 Write commands for AutoRun dat using these supported script commands CK30 Handheld Computer User s Manual 91 Chapter 3 Developing and Installing Applications 92 Script Command Description EXEC Launches a specified program and waits up to 10 minutes for it to complete CALL Processes a specified file of commands and returns When you use the CALL command the execution of the current file pauses while a new file that follows the same set of commands executes Once the new file completes executing AutoRun exe continues processing the current file CHAIN Processes a specified file of commands and does not return This command allows you to call another file that follows the same set of commands and stop processing the current file RUN Loads a specified program and executes it Specifies the show window attribute so the user interface is visible when the application launches LOAD Loads a specified program and executes it Specifies the hide window attribute so the user interface is hidden initially 4 Save this Notepad file as AutoRun dat 5 Copy the AutoRun dat file to the 2577 folder on your CK30
18. 3270 When you order the CK30 with a TE 2000 application you must order the corresponding keypad overlay Use the TE 2000 keypad overlays to enter the same keys that you can enter on a VI ANSI keyboard an IBM 5250 keyboard or an IBM 3270 keyboard The terminal emulation keypads also come with the same color coded keys that are on the standard overlay For help using TE 2000 terminal emulation see the 7E 2000 Terminal Emulation Programmer s Guide PIN 977 055 008 The 42 Key Large Numeric and Function Keypad te S 8 gt Backlight Scan ay key Enter Enter button O O Orange ina Green e 050a CAPS A B Home C at A 8 9 J D E F s4 C5 C6 G H 1 1 2 3 s Del J 00 C D D D T ED ED TD ED ED ED FD ORO Power key 42 Key Large Numeric and Function Keypad This keypad is designed for applications that enter mainly numeric data 0 9 and that need dedicated function keys F1 F12 This keypad also lets you enter the entire alphabet and special characters by pressing color coded key sequences CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer The 50 Key Full Alphanumeric Keypad Ww J 8 gt Backlight Power o k key es O ey C9 A Se Esc key ODO OD O cs D D A KD Green 7 CAPS Del ke Gi CO WM o amp F7 fi F9 Oran ge amp
19. 7 8 9 Func E key F4 F5 F6 Space 4 5 A 6 Bksp xamazm 50 Key Full Alphanumeric Keypad This keypad is designed for applications that enter mainly numeric data 0 9 and that may need to enter the entire alphabet The keypad also provides shifted function keys F1 F9 and special characters symbols and functions by pressing color coded key sequences was designed to work with the required AH1 handle that has a built in scanner trigger Z Note The 50 key keypad does not have a scan key because it 10 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer The 52 Key Full Alphanumeric Keypad ka y e gt oad Backlight k Scan je Le ey button nter nter o amp Home O Green range f fx fry m key 7 8j Ye rey F5 ho A R 4 5 6 F6 a eg ee dj 2 3 Shit cu SP Del Po J C cas J 3 F9 A F10 FA1 F12 O F3 FAG O w HMHW F5 FIG FIT F8 F9 wa mMm oo WD F20 F2 F22 F23 F24 OROROORO lt gt DO W e Power key 52 Key Full Alphanumeric Keypad This keypad is designed for applications that enter mainly numeric data 0 9 and that may need to enter the entire alphabet The keypad also provides function keys F1 F24 and special characters symbols and functions by pressing color coded key sequences CK30 Handheld C
20. ActiveSync installing and establishing a partnership 86 using to copy and install files 88 using to install applications 85 using to upgrade operating system 103 AD1 communications dock described 151 AD2 4 bay communications dock described 151 Admin mode entering 100 exiting 102 AGI protective case described 151 AG protective boot described 151 AH1 handle See CK30 and CK31 handle ALI holster and belt described 151 AL2 handstrap described 151 AL3 swiveling belt clip described 151 Alpha key using on the 42 key keypad 13 Antares Trakker applications converting 83 CK30 Handheld Computer User s Manual application closing 99 converting a Trakker Antares 83 customizing how they load 91 developing a web based 79 installing with ActiveSync 85 with Avalanche 90 with FTP server 89 with SD card 89 with SmartSystems Console 90 launching automatically 91 from a key or key combination 175 loading on CK30 customizing 91 managing 98 properties viewing 100 running from File Manager 95 from the Command Line 96 saving changes from host 76 switching between 100 viewing all currently running 98 properties 100 ASCII attaching scanner 26 audio feedback See beeps authentication troubleshooting 802 1x security 129 31 automatically launching your application 91 AutoRun AutoRun dat file 91 AutoRun exe file 91 customizing how applications load 91 sample AutoRun dat file 92 AV1 v
21. Connectivity on page 132 CK30 Handheld Computer User s Manual 117 Chapter 5 Running Diagnostics To open the Net Connect Test diagnostic Go to Diagnostics gt System Diagnostics gt Net Connect Test Sample Screen Ping Dhcp Server 127 0 0 1 localhost 1 Replied in Replied in Replied in Replied in Exit Esc Ping Enter Network Interface Information 118 Network Adaptor Use the Net Interface Information diagnostic screen to view the DHCP server IP address the CK30 device address and the MAC address To open the Net Interface Info diagnostic e Go to Diagnostics gt System Diagnostics gt Net Interface Info Sample Screen Name MAC PCI PRISMICB1 00 20 e0 40 0b e1 This Device IP 169 254 100 113 IDhcp Server IP 255 255 255 255 Exit Esc CK30 Handheld Computer User s Manual Chapter 5 Running Diagnostics Operating System Version Ping Utility Use the OS Version diagnostic screen to view the operating system software version and whether you have the Standard or Premium version loaded on the CK30 To open the 0S Version diagnostic e Go to Diagnostics gt Software Diagnostics gt OS Version Sample Screen CE Build Version 2 00 00 0526 Premium Use the Ping Utility to test the network interface connection If you do not have DHCP enabled you need to enter the IP address of the host to ping and then press Enter If you have DNS en
22. Do you want to add a certificate to the root store Yes Enter No Esc Press Enter to add the certificate A message box appears telling you that the root certificate has been imported Certificates were successfully imported Press Enter to close the Success message box Select Import User Cert The Import User Cert dialog box appears From the Import User Cert dialog box select Pick certificate and navigate to your user cer file Press Enter The path to your cer file now appears in the text box From the Import User Cert dialog box select Pick private key and navigate to your pvk file Press Enter The path to your pvk file now appears in the text box From the Import User Cert dialog box select Import User Cert A dialog box appears telling you that the user certificate and the associated key were successfully imported CK30 Handheld Computer User s Manual 71 Chapter 2 Configuring the CK30 72 Certificates were successfully imported 15 Press Enter to close the Success message box 16 Configure your CK30 for WPA WPA2 or 802 1x security To load multiple certificates 1 Create the Temp Root and the Temp User folders on the CK30 Copy at least one root certificate cer file into the Temp Root folder Copy at least one user certificate cer file and key pvk file into the Temp User folder Each pair of filenames must match for example certl cer and cert1 pvk
23. During every boot the system scans for AutoRun dat in the 2577 folder on first the SDMMC Disk and then the CK_FFS folder The CK30 executes the first AutoRun dat file that it finds Here is a sample AutoRun dat file that runs a dialer application connects to a VPN and establishes a TE 2000 session EXEC Program Files My Dialer Dialer exe 348 2600 EXEC Program Files My VPN Connect exe MyDomain RUN Program Files TE2000 TE2000 exe MyServer CK30 Handheld Computer User s Manual 4 Managing the CK30 Use this chapter to understand how to manage information on the CK30 In this chapter you will find these sections e Accessing the System Main Menu e Managing Files on the CK30 e Managing Applications on the CK30 e Setting or Changing the System Main Menu Password e Backing Up Your Files e Upgrading Your CK30 CK30 Handheld Computer User s Manual 93 Chapter 4 Managing the CK30 Accessing the System Main Menu 94 You need to access the System Main Menu to be able to use most of the tools for managing the CK30 such as File Manager and the Configuration Utility You can set a password to protect access to the System Main Menu For help setting the password see Setting or Changing the System Main Menu Password on page 100 To access the System Main Menu 1 From the CK30 start screen press C and then 2 2 Ifyou have set a password enter it in the System Menu Access screen and pr
24. Exit the Configuration Utility To enable WPA PSK or WPA2 PSK with Funk security 1 Make sure you have configured the communications and radio parameters on your CK30 N Make sure you have selected Funk as your security choice w Press G and then to open the System Main Menu 4 Choose Configuration Utility gt Communications gt 802 11 Radio gt Funk Security gt Profile For Association choose WPA or WPA2 and press Enter For 802 1x choose None and press Enter nN QO WM For Pre Shared Key enter the pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the access point The passphrase must be from 8 to 63 characters After you enter a passphrase the CK30 internally converts it to a pre shared key This value must match the passphrase on the authenticator 8 Exit the Configuration Utility Configuring WPA Security With Microsoft Security Use these procedures to set WPA 802 1x and WPA PSK security on your CK30 with Microsoft security To enable WPA 802 1x security on your CK30 with Microsoft security 1 Make sure you have configured the communications and radio parameters on your CK30 2 Press and then to open the System Main Menu 3 Choose Configuration Utility gt Communications gt 802 11 Radio gt Microsoft Security 4 For Infrastructure Mode choose Infrastruc
25. Identifier Primary DNS Secondary DNS Primary WINS Secondary WINS Bluetooth Settings Power Class of Device IBT Radio Device Address PSK Settings Protocol Selection Remote Connection Host IP Host Port Controller IP Controller Port Serial Port Baud Rate Parity Data Bits Stop Bits Flow Control Protocol EOM1 EOM2 SOM CK30 Handheld Computer User s Manual Default Value Open None Null Enabled Null 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Default Value On Unavailable 0 16 Unavailable Text string Default Value TCP IP 0 0 0 0 5555 0 0 0 0 5555 115200 bps Even 7 bits 1 stop bit None Configurable 0x03 No characters 0x02 163 Appendix B Default Settings 164 Default Communications Configuration continued PSK Settings Serial Port continued Reader Command LRC Handshake UDP Plus Settings UDP Plus Activate Controller IP Controller Port Ack Delay Upper Limit Ack Delay Lower Limit Retries Send Timer Receive Timer Default Value Enabled without TMF Disable 0x00 Disable Default Value Disable 0 0 0 0 5555 5000 ms 300 ms 7 20s 45 s Default Device Settings Configuration Device Settings Date and Time Date Time Select Time Zone Adjust for Daylight Time Beeper Volume Number of Good Read Beeps Beeper Duration Good Read Beep Low Beep High beep Beeper Frequency Good Read Beep Low Beep High beep Default Value Janu
26. Test to make sure the different contrast settings are working correctly on your CK30 The test will run through all of the settings and return you to your original setting When you start the contrast test the screen gradually gets darker until it is almost black and then it goes to the lightest setting which is almost white The contrast test should take you through eight different levels of contrast If your CK30 does not step through multiple levels of contrast you may have a problem CK30 Handheld Computer User s Manual Chapter 5 Running Diagnostics with your display For help contact your local Intermec representative To open the Contrast Test diagnostic e Go to Diagnostics gt Hardware Diagnostics gt Contrast Test Sample Screen Hardware Diagnostics 1 LED Test 2 Display Test 4 Sound Test 5 Memory Info 6 Keypad Test 7 Battery Info 8 More Exit Esc Select Enter 3 41 PM CPU Monitor The CPU Monitor displays the activity of the CPU by using bars in a graphical icon The bars in the icon represent the percentage of CPU cycles available as described in the next table Number of Bars Percentage of CPU Cycles Available One 80 to 100 Two 60 to 80 Three 40 to 60 Four 20 to 40 Five 0 to 20 If you see five bars you may notice that the device seems slow and unresponsive To open the CPU Monitor diagnostic Go to Diagnostics gt System Diagnostics gt CPU Monitor The CP
27. To set up the application e Prepare and write a host application that can communicate with the CK30 Send message transactions to and receive transactions from the CK30 on the network port using this format where TMF field is a 2 byte field containing one of these values CG Configuration Get request sent from the host application Cg Configuration Get response sent from the CK30 to the host CS Configuration Set request sent from the host application Cs Configuration Set response sent from the CK30 to the host commands are the reader and configuration commands that you want to set on the CK30 or the current value you want to retrieve from the CK30 To save configuration changes in flash memory send the reader command 1 as the last command CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 For a list of all commands see the Intermec Computer Command Reference Manual Example In the host application you want to get the current values of two configuration commands from the CK30 Send this transaction from the host application CGS NABV Z Note The transaction header is not shown in this example You do not need a transaction header for a host application in a TCP IP network but you do for a UDP Plus network where CG isa TMF Configuration Get request is the Change Configuration reader command BV isthe Beeper Volume configuration command The CK30 returns this transaction
28. User s Manual Chapter 1 Using the CK30 Handheld Computer Undecoded Serial Adapter and Required Cables Undecoded Scanner Serial Adapter 128X wands 225 714 001 1550C0500 1550C0502 225 714 001 1550C0504 155XE 225 714 001 1400 225 714 001 Required Cable 069444 005 068424 or 068425 3 606030 10 3 606030 10 These products are not RoHS compliant and are discontinued This information is included here only for customers who have already purchased these products Decoded Serial Adapter or AA2 and Required Cables Decoded Scanner Serial Adapter Required Cable 1400 225 715 001 3 604032 15 or AA2 3 604032 06 or 3 606032 03 ISSUE 225 715 001 3 604032 15 or AA2 3 604032 06 or 3 606032 03 1553E 225 715 001 3 604032 15 or AA2 3 604032 06 or 3 606032 03 1800 225 715 001 3 366032 01 or AA2 SR60 225 715 001 321 639 002 or AA2 These products are not RoHS compliant and are discontinued This information is included here only for customers who have already purchased these products To attach a scanner to the serial port 1 Connect a scanner to the DB9 connector on the serial adapter or cable 2 Hook the serial adapter into the battery on the CK30 and then snap it into place If you are using the AA2 serial cable adapter attach the 26 pin connector to the serial port CK30 Handheld Computer User s Manual 29 Chapter 1 Using the CK30 Handheld Computer 4 Serial adapte
29. You should be able to work for several more hours before changing batteries cy Battery is low You need to replace the battery soon cy Battery is critically low You must replace the battery now You can also check the battery status by looking at the Battery light on the front of the CK30 or by using the battery diagnostics screen For help using the Battery light see Understanding the Status Lights on page 3 for more information For help using the Battery Information diagnostic screen see Battery Information on page 109 Using the Keypad Your CK30 has one of the following keypad overlay options e 42 key large numeric and function e 50 key full alphanumeric e 52 key full alphanumeric You can order all versions of the CK30 keypad with an international overlay The international overlay supports English and many Western European languages such as French German Italian Portuguese and Spanish You enter all of the characters and functions printed above the keys just like you would on a standard keypad Note There are hidden characters such as and on each Z CK30 keypad that require using the color coded keys to access them For help accessing these hidden characters see Typing Characters Not Printed on the Keypad on page 152 8 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer The CK30 supports TE 2000 VT 100 220 320 340 and ANSI TE 2000 5250 and TE 2000
30. box appears b Make sure the Validate Server check box is selected c Press Enter Once the radio starts to authenticate the Network Password dialog box appears CK30 Handheld Computer User s Manual 65 Chapter 2 Configuring the CK30 Network Password OK User Name Password Domain Save password Exit Esc d Enter the User Name Password and select the Save password check box e Optional In the Domain field enter the Active Directory domain associated with the user account f Press Enter You return to the Communications menu 8 Exit the Configuration Utility Configuring LEAP Security 66 Lightweight Extensible Authentication Protocol LEAP also known as Cisco Wireless EAP provides username password based authentication between a wireless client and a RADIUS server In the 802 1x framework traffic cannot pass through an Ethernet hub or wireless network access point until it successfully authenticates itself The station must identify itself and prove that it is an authorized user before it is actually allowed to use the LAN LEAP also delivers a session key to the authenticated station so that future frames can be encrypted with a key that is different than keys used by others sessions To use LEAP security you need e a RADIUS server e Cisco access points LEAP security is not supported with Microsoft security To enable LEAP security on your CK30 1 Make sure you have select
31. cm 6 6 in CK30 Handheld Computer User s Manual Appendix A Specifications o 2 4 6 8 10 12 14 16 18 20 Pelea ee aee ee H e E T g s A E e A 10 25 8 20 100 contrast UPC 6 EAN m15 4 L 10 2 Fos g 0 ov __ S 4 0 125 mm r 10 5 mil 6 I 0 25 mm 10 mil 15 0 5 mm 20 mil 3 20 1 mm 40 mil 10 J L 25 ee aaa AL ae ITTTETET TETT cm 0 5 10 15 20 25 30 35 40 45 50 Linear Imager Minimum Reading Distances This graphic does not include the 2 247 cm 0 885 in setback for the CK30 CK30 Handheld Computer User s Manual 147 Appendix A Specifications Standard Range Laser Reading Distances Minimum reading distances are measured in the dark 0 lux Minimum Reading Distances With 2 189 cm 0 862 in Setback Symbology Code 39 UPC EAN PDF417 148 Density 0 1 mm 4 mils 0 125 mm 5 mils 0 25 mm 10 mils 0 5 mm 20 mils 1 mm 40 mils 0 33 mm 13 mils 0 17 mm 6 6 mils Minimum Distance 6 954 cm 2 738 in 6 192 cm 2 438 in 5 430 cm 2 138 in 4 922 cm 1 938 in 6 192 cm 2 438 in 3 906 cm 1 538 in 6 192 cm 2 438 in Maximum Distance 9 748 cm 3 838 in 12 796 cm 5 038 in 27 782 cm 10 938 in 48 610 cm 19 138 in 61 818 cm 24 338 in 32 862 cm 12 938 in 17 876 cm 7 038 in CK30 Handheld Computer User s Manual Appendix A Specifications o 4 8 12
32. combination produces Hex You enter a hex string The hex string must be preceded by Ox The range is from 0x0 to OxFFFF Decimal You enter a decimal string The range is from 0 to 65535 8 Press Tab to select the Enter New Character text field 9 Type the new character or string and press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 10 Select Yes or No and press Enter Programming a Virtual Key or Unicode Character You can program any virtual key or Unicode character to any key or modified key combination To program a virtual key or Unicode character 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears Modifier Keys Active SHIFT Function Key Active Left Function O Right Function No Function Ignore Modifiers CK30 Handheld Computer User s Manual 171 Appendix C Reprogrammable Keypad 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears Key Response sesssoccesesosesossesocosesssessosssessssee Reprogram VKEY Keyboar
33. connection testing 117 supported protocols 48 using to send configuration commands 42 network connection testing 119 new operating system features 4 no network connection icon troubleshooting 133 0 operating system Operating System Version diagnostics screen 119 version supported in this manual 4 CK30 Handheld Computer User s Manual operating the CK30 humidity range 144 temperature range 144 troubleshooting 127 128 129 options CK30 4 keypad 145 orange key using 12 P parameters configuring CK30 34 passphrase setting for Funk WPA PSK 60 setting for Microsoft WPA PSK 62 password for System Main Menu changing 101 removing 102 setting 101 patent information xiii PDF417 bar codes how to scan 24 persistence through a cold boot configuration changes 75 Persistent Copy folder backing up files 102 physical dimensions 144 specifications 144 pin assignments serial port 156 Ping command using to test network connection 117 119 Ping Utility 119 pointer mouse 18 port serial pin assignments 156 scanner attaching 28 Power key See Yo key power specifications 144 power supply accessory 150 controller utility 120 PPTP described 73 printing configuring Bluetooth wireless 53 problems See troubleshooting Product Support calling 126 profile selecting for Funk security 56 CK30 Handheld Computer User s Manual Index programming guide TE 2000 Terminal Emulatio
34. continued Problem When you release the Scan button or handle trigger the red beam of light from the scanner does not turn off CK30 Handheld Computer User s Manual Solution If the CK30 contains an imager If the CK30 is configured for continuous edge triggering the red beam of light should remain on This is not a troubleshooting issue If the CK30 is configured for level triggering which is the default the red beam of light should turn off If the red beam of light remains on there may be a problem with the scanner Press the Scan button or pull the trigger again without scanning a bar code label If the red beam of light is still on contact your local Intermec service representative If the CK30 contains a laser scanner e Ifyou set the Aim then Scan parameter to Enable and the Turn off after good read parameter to Disable Auto Trigger the red beam of light should remain on This is not a troubleshooting issue If the Aim then Scan and Turn off after good read parameters are not configured on the CK30 the red beam of light should turn off If the red beam of light remains on there may be a problem with the scanner Press the Scan button or pull the trigger again without scanning a bar code label If the red beam of light is still on contact your local Intermec service representative 135 Chapter 6 Troubleshooting and Maintaining the CK30 Problems While Scanning Bar Codes continued Pr
35. default settings it will use these values The tables are organized according to the options in the Configuration Utility The options you see on your CK30 depend on which decode algorithm you have enabled See the Intermec Computer Command Reference Manual 160 for more information Default Scanner Configuration Symbology AustraliaPost Aztec BPO Disabled Codabar Codablock Code 11 Code 2 of 5 Code 39 Code 93 Code 128 Datamatrix DutchPost EAN UCC Composite Interleaved 2 of 5 JapanPost Matrix 2 of 5 Maxicode Micro PDF417 MSI PDF417 Default Value Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Enabled Disabled Enabled Enabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Enabled CK30 Handheld Computer User s Manual Appendix B Default Settings Default Scanner Configuration continued Symbology Planet Plessey Postnet QR Code RSS Telepen TLC 39 UPC EAN Symbology Options Preamble Postamble Global Symbology ID Scanner Model Depends on internal scanner option or tethered scanner Scanner Settings Default Value Disabled Disabled Disabled Disabled Disabled Disabled Disabled Enabled Default Value No characters disabled No characters disabled Disable Default Value Depends on internal scanner option or tethered scanner Scanner Option Default Value Triggering Mode Imager only Level Ai
36. devices to be able to discover your CK30 during a device discovery Connectable Allows other Bluetooth devices to connect to your CK30 Class of Device Determines how the device appears to other devices during discovery Power Set and view whether the Bluetooth radio is on or off IBT Displays the version of the Intermec Bluetooth Library Radio Displays the version of the Bluetooth Radio Hardware For more information on using Bluetooth communications see the Bluetooth Resource Kit The resource kit is part of the 54 CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Intermec Developer Library IDL which is available as a download from the Intermec web site at www intermec com idl Configuring Security The CK30 provides four types of security for your wireless network e Wi Fi Protected Access 2 WPA2 e Wi Fi Protected Access WPA e 802 1x WEP This section explains how to configure security on your wireless CK30 If you choose not to use security see Disabling Security on page 73 Intermec always recommends that you implement security You must choose to use either Funk or Microsoft security to implement your security solution For details see the next section Choosing Between Funk and Microsoft Security If you want to extend the connectivity of your WLAN to remote servers you can configure a virtual private network VPN to communicate through a dedicated
37. free application available from the Microsoft web site To establish a partnership between your PC and the CK30 you need e a USB cable or a female to female null modem serial cable e an AD1 communications dock e ActiveSync version 3 7 1 or later CK30 Handheld Computer User s Manual 85 Chapter 3 Developing and Installing Applications 86 Installing ActiveSync and Establishing a Partnership You can use either a USB cable or a serial cable to establish your initial partnership between the CK30 and your PC To install ActiveSync and establish a partnership 1 Download ActiveSync from the Microsoft web site and follow the onscreen instructions for installing it on your PC When the installation process is complete the Get Connected dialog box appears Get Connected x Get Connected After installing batteries or plugging in the AC adapter do one of the following Use the serial cable to connect to a COM port on the back of this desktop computer and click Next Use the USB cable to connect to the USB port on the back of this desktop computer ActiveSync will automatically detect the device connection You can also connect your mobile device using infrared IR For more information click Help B Cancel Help 2 Connect the AD1 to your PC with the USB or serial cable 3 Ifyou are using a serial cable from the CK30 System Main Menu select Programs gt ActiveSync Serial The default settin
38. illustrated 9 10 11 modifying functionality 15 using 14 or Q changing contrast 17 1 command saving changes to flash 76 128X wand attaching 26 1550 attaching scanner 26 1551 or 1553 scanner attaching scanner 26 energy saver mode 27 troubleshooting 137 1D linear imager See linear imager 26 pin serial port assignments 156 3270 5250 TE keypads typing hidden characters 154 42 key keypad Alpha key 13 illustrated 9 4 bay battery charging dock AC2 accessory 150 4 bay communications dock accessory 151 4 slot battery charger AC1 accessory 150 50 key keypad illustrated 10 52 key keypad illustrated 11 802 11b g radio communications configuring 48 default configuration 162 802 1x security configuring Funk security 63 Microsoft security 64 overview 63 troubleshooting 129 31 851 064 xxx power supply described 150 851 082 xxx power supply described 150 8 slot battery charging dock AC3 accessory 150 188 A AA2 serial cable adapter accessory attaching 29 described 150 AA3 serial cable adapter accessory described 150 AB1G battery described 150 using 5 ACI 4 slot battery charger accessory described 150 AC2 4 bay battery charging dock accessory described 150 AC3 8 slot battery charging dock accessory described 150 access points determining best locations 120 accessing System Main Menu 94 accessories described 150 Active Directory using to issue certificates 69
39. included here only for customers who have already purchased these products To attach a tethered scanner 1 Locate and remove the scanner port cover Scanner port cover 2 Insert the scanner 10 pin connector until it locks in place 26 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer Zp Scanner port gt To scanner 3 Configure the Scanner Model command and select the tethered device connected to the CK30 There are several ways to configure the scanner model e Use the Configuration Utility From the System Main Menu choose Configuration Utility gt Data Collection gt Tethered Scanner gt Scanner Settings e Use one of the configuration methods discussed in How to Configure the CK30 Parameters on page 34 4 Modify any scanner commands necessary to meet your needs Use the Configuration Utility or one of the configuration methods discussed on page 34 Using Energy Saver Mode With Your 1551E or 1553 Scanner cables listed on the next page are not RoHS compliant and are discontinued This information is included here only for customers who have already purchased these products Z Note The 1551E 1553 and the two required energy saver Use Energy Saver mode with your 1551E or 1553 scanner to save battery power on your CK30 When you use Energy Saver mode the scanner is active while you are pressing the trigger and goes into Standby mode after a good read
40. operating system upgrade files the upgrade process begins automatically For more information see Upgrading Your CK30 on page 103 e You should be able to navigate to the SDMMC Disk folder to see the contents of the SD card If not see page 129 for troubleshooting help 6 Replace the door making sure to insert the door catch into the slot above the steel card retainer Door ang Screw 2 places SD card retainer Door catch 7 Replace the two screws 8 Press Yo to turn on the CK30 9 Optional Navigate to the SDMMC Disk folder to see the contents of the SD card CK30 Handheld Computer User s Manual 31 Chapter 1 Using the CK30 Handheld Computer To remove the SD card 1 Press Yo to turn off the CK30 2 Remove the two screws on the SD card slot door and remove the door w Push in on the SD card until you hear it unlatch The card should eject far enough that you can easily remove it from the CK30 If the card does not eject easily you can use the door catch to remove it by turning the door upside down and using the catch to pull out the SD card SD card CY a catch 4 Remove the SD card from the CK30 32 CK30 Handheld Computer User s Manual Configuring the CK30 Use this chapter to understand how to configure the CK30 to communicate in your network In this chapter you will find these sections e How to Configure the CK30 Parameters e Configuring the CK30 for Your
41. problems using the I O key 5 CK30 Handheld Computer User s Manual warranty information xi web based application developing 79 WEP security configuring Funk security 67 Microsoft security 68 overview 67 what s new 4 Wi Fi certified information 2 Protected Access WPA 57 window repositioning 19 wireless communications configuring 48 printing 53 troubleshooting 131 33 work area of screen 15 WPA security configuring 57 CK30 Handheld Computer User s Manual Index Enterprise mode defined 58 PSK mode defined 58 WPA2 security 802 1x mode defined 58 overview 58 PSK mode defined 58 WPA2 802 1x security configuring with Funk security 59 WPA2 PSK security configuring with Funk security 60 WPA 802 1x security configuring Funk security 59 Microsoft security 60 WPA PSK security configuring Funk security 60 Microsoft security 62 overview 58 199 Index 200 CK30 Handheld Computer User s Manual fatermec Corporate Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com CK30 Handheld Computer User s Manual P N 073528 007
42. s Manual Contents Typing Characters Not Printed on the Keypad ecceesesesessereeseseseeeeseeeeeeseeeeeaes 152 Pin Assignments for the Serial Port eeseeessesseseseeeeeseneeeeseeeeeeseneseeseeeeesseeeeaeas 156 B Default Settings 20 ccccccccssssssssssnnneesssssssscccccssssssssssssnnnneeneeeneeee 159 Default Configuration Settings 0 ccsesesseeseseeeeseseeesseseeeeeesesssaenseesaeseeeeaeseeeeas 160 C Reprogrammable Keypad omni 167 Reprogramming the Keypad ssio cessrescidshaueadesssuateubestcosteadestatbar sdecgessfebstbvescans 168 Changing the Functionality of Keypad Keys or Key Combinations 168 Creating Keypad Macros s ss cscecsscsteeessssieossesssapacasiannasasianeapashanvencsdezanass 180 CK30 Handheld Computer User s Manual ix Contents x CK30 Handheld Computer User s Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Icons This section explains how to identify and understand warnings cautions and notes that are in this document condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment A warning alerts you of an operating procedure practice Warning A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to Caution preven
43. sending configuration commands through the network 42 serial adapter attaching 28 decoded 152 undecoded 152 serial cable adapter AA2 accessory 150 AA3 accessory 150 CK30 Handheld Computer User s Manual serial communications configuring 46 network diagram 47 troubleshooting 134 serial port pin assignments 156 problems transmitting data through 134 scanner attaching 28 setting a password for System Main Menu 101 settings restoring default 39 Setup Assistant using to configure CK30 35 site survey using Radio Information to perform 120 SmartSystems Console using to configure the CK30 40 using to install applications 90 using to upgrade the CK30 105 SmartSystems Foundation downloading 40 SmartSystems Information configuration menu option 38 SNTP using to synchronize system time 45 Software Diagnostics menu 108 software version viewing 119 126 sound test 123 specifications electrical 144 humidity 144 power 144 screen 144 temperature 144 standard range laser available option 4 reading distances 148 scanning most symbologies 23 start screen 16 status bar described 15 beeps 21 troubleshooting 127 checking battery 8 lights understanding 20 CK30 Handheld Computer User s Manual Index supercap See backup battery support contacting Intermec xii 126 switch reset 139 switching applications 100 symbologies bar code default 22 supported 145 synchronizing
44. server to a corporate network over the internet For help setting up a VPN see Configuring a VPN on page 73 If you are using WPA 802 1x WPA2 802 1x or 802 1x security this section also assumes that your authentication server and authenticators are properly configured For more information on 802 1x security see the MobileLAN secure 802 1x Security Solution Installation Guide P N 073134 available at www intermec com Note Your security choice does not depend on your authentication server For example you can choose Funk security if you use Microsoft Internet Authentication Service IAS to issue certificates CK30 Handheld Computer User s Manual 55 Chapter 2 Configuring the CK30 Choosing Between Funk and Microsoft Security 56 The CK30 provides both Funk and Microsoft security choices Funk security is the default setting Use the following sections to set security using either Funk or Microsoft as your security choice Both Funk and Microsoft offer similar features but Funk security also offers these features e CCX v2 0 compliance e Support for LEAP and TTLS e Configuration of up to four profiles If you want to use the default Funk security you need to select a profile For help see the next section Selecting a Profile for Funk Security If you want to use Microsoft security you need to select it as your security choice For help see Selecting Microsoft as Your Security Choice
45. the current configuration and replace it with the new default configuration You will need to set the network communications parameters on the CK30 to reestablish communications with the other devices in the wireless network To upgrade the operating system using an SD card 1 Download the latest upgrade exe file from the Intermec web site to your desktop PC 2 Double click the exe file on your desktop PC An InstallShield application starts and walks you through the process of extracting the upgrade files You can designate the folder where you want the files to unzip If you do not have SmartSystems Console installed the default location that the files are extracted to is Program Files Intermec CK3x OS vx xx xx Xxxx where XXX XX XXXX is the operating system upgrade version If you have SmartSystems Console installed the default location the files are extracted to is Program files Intermec SmartSystem Ss_Lib Software CK3x OS vx XX XX XXXX where XXX XX XXXX is the operating system upgrade version 3 Ifyou are using an SD card reader remove the SD card from the CK30 and place it in the reader 4 Copy all of the files in Program Files Intermec CK3x OS vx xx xx xxxx to your SD card If you are using ActiveSync or an FTP server to copy the files to your CK30 place the files in the SDMMC Disk folder CK30 Handheld Computer User s Manual Chapter 4 Managing the CK30 5 If you are using an SD card r
46. time on CK31 45 System Diagnostics menu 108 System Main Menu accessing 94 changing the password 101 exiting 94 removing password 102 setting a password to protect 100 system power information on 120 T Task Manager disabling from keypad 14 using to close an application 99 using to manage applications 98 using to switch applications 100 using to view all applications running using to view application properties 100 TCP IP network diagram 49 network configuring parameters 48 TE 2000 connection status 21 Terminal Emulation Programmer s Guide 4 telephone support xii temperature specifications 144 terminal emulation keypad options 9 keypads typing hidden characters 154 session problems establishing 133 terminal message format TMF 42 testing contrast 112 display 114 keypad 116 LEDs 116 network connection 117 119 197 Index testing continued sound 123 tethered scanner attaching 26 third party CA using to issue certificates 70 time server corporate network server 46 default 46 time synchronizing with time server 45 TKIP using with WPA 57 TMF field defined 43 44 Trakker Antares application converting 83 transaction header defined 43 transaction ID creating 42 Transport Layer Security TLS described 63 troubleshooting 1551 or 1553 scanner 136 137 Backup Battery Very Low dialog box 128 129 bar code symbologies 138 COM port locked
47. to the host application Cg BV4 where Cg is a TMF Configuration Get response is the Change Configuration reader command BV4 means the Beep Volume configuration command is currently set to a value of 4 which is a very high beeper volume Synchronizing the CK30 System Time With a Time Server It is important that the time on all of your CK30s be synchronized with a network time server to ensure real time communications and updates Network time servers acquire Coordinated Universal Time UTC from an outside source such as the U S Naval Observatory USNO The CK30 uses Simple Network Time Protocol SNTP to synchronize with a network time server CK30 Handheld Computer User s Manual 45 Chapter 2 Configuring the CK30 The default reference time server is the USNO tock usno navy mil To synchronize the time on your CK30 with this time server you must have a valid connection to the Internet You can also synchronize the CK30 system time with a corporate network server within your firewall that is SNTP capable To use an internal corporate network server you need to set the domain name in the registry Configuring the CK30 for Your Network The CK30 is a versatile handheld computer that you can easily add to your wired or wireless data collection network You can connect your CK30 to your network using e Serial communications e 802 11b g radio communications e Ethernet communications e Bluetooth radio communi
48. turns on and the low battery icon q appears on the taskbar The Supercap field displays the voltage of the backup battery as described in the next table Backup Battery Status and Voltage Descriptions Status Voltage Condition High gt 2400 mV Fully charged High gt 2200 mV OK to swap the main battery Low gt 1750 mV OK to swap the main battery if you first suspend the CK30 Low lt 1750 mV Do not swap the main battery because the CK30 might cold boot The main battery continually charges the backup battery unless the main battery is critically low or removed There are some usage patterns that can cause the backup battery to become depleted For example if you remove the main battery every night to charge it outside the CK30 the backup battery will be low in the morning This usage pattern does not harm the backup battery CK30 Handheld Computer User s Manual Chapter 5 Running Diagnostics When the backup battery is low the Backup Battery Very Low dialog box appears on your CK30 screen Backup Battery Very Low Your backup battery is very low or missing Data loss may result from failure to replace the battery very soon Consult the manufacturer s instructions for directions on replacing or charging the backup battery Click the X to close the dialog box The dialog box continues to appear until the backup battery is fully charged You must install a fully charged main battery or place the C
49. Browser Shortcuts You Want to Press These Keys Access Help exit Help F1 Make the font smaller F3 Make the font larger F4 Refresh the browser F5 Exit IE Browser Ctl and then C Hide the taskbar Ctl and then X Go to the home page Ctl and then H Edit the URL Ctl and then O Alt and then M Scroll up or down a page A and keys Move to the next hyperlink Tab Go back a page Alt and then 4 Go forward a page Alt and then Stop loading Esc Use the following procedures to program the basic functionality of IE Browser 80 CK30 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications Setting the Start Page Use the Start Page command to set the default application address for IE Browser The Start Page is the first page a user sees when they turn on the CK30 and select IE Browser To set the start page 1 From the Configuration Utility main menu select Device Settings gt IE Browser gt General gt Start Page 2 In the Start Page dialog box enter the address for the application you want to use for your default application 3 Press Enter to save your changes Using Windows Default Function Keys IE Browser provides the capability of being able to use the default Windows functions for F1 F5 such as F1 for Help To use Windows default function keys for F1 to F5 1 From the Configuration Utility main menu select Device Settings gt IE Browser gt Use F1 F5 as URL Keys 2 In the Use F1 F5 as URL
50. CK30 e Perform a cold boot on the CK30 For help see Cold Booting the CK30 on page 126 e Try reloading the firmware For help see Upgrading Your CK30 on page 103 Ifthe CK30 will not boot or reset contact your local Intermec service representative for help You cannot type a character on You may have accidentally locked a modifier key on the keypad or you can only type the keypad Check the CK30 status bar to see if it uppercase or lowercase letters contains an icon with a locked symbol Press the necessary key sequence to unlock the key For help see Using the Keypad on page 8 The Backup Battery Very Low Click the X to close the dialog box This dialog box dialog box appears continues to appear until the backup battery is fully charged You must install a fully charged main battery or place the CK30 into a charger The backup battery will fully charge in about 15 minutes Do not swap the main battery until this dialog box stops appearing If the Backup Battery Very Low dialog box continues to appear for more than 15 minutes see the next entry in this table for help 128 CK30 Handheld Computer User s Manual Chapter 6 Troubleshooting and Maintaining the CK30 Problems While Operating the CK30 continued Problem The Backup Battery Very Low dialog box continues to appear for more than 15 minutes You insert an SD card and cannot find the SDMMC Disk folder on the CK30 Or you inser
51. EV10 1D linear imager reading distances and an illustration that identifies the pins in the serial adapter 007 07 2006 Added the standard range laser scanning option Corrected the minimum reading distances setbacks for the area imager and linear imager Added a procedure for saving the configuration to Flash memory for registry persistence after a cold boot CK30 Handheld Computer User s Manual iii iv CK30 Handheld Computer User s Manual Contents Contents Before You Beeiis 2 ccisc2e geen tes ch tind a e R N A xi Sae GONS orner a E de dhvaza sa scanb deeded nedgenbtedeetes xi Global Services and Support ccesesesseseeeeseteeseseeeesseseeeeseseesseseeesaeseeeeae xi Who Should Read This Document ceeeseseseeesseeeseeeeesseneeesseeeeeeseneees xiii Related Documents ainean eia ta leteasesl eae teases See ees xiii Patent Intormationiiess ccscsstcepesiseecessgheeeeseattenascy neva Seutedendoasa cde tbdshenndodeasssanbee xiii Other Copyright Information cscs seseeeseeseeeeseseeeeeeseeesseneeerseeeesaes xiv 1 Using the CK30 Handheld Computer 1 Introducing the CK30 Handheld Computer ss sesssseesesssesessrsesresrsrsrrsrereresrsrsresrerereses 2 What s Newtiis ic R itil Aidala Loita ei Aah ities 4 Using the Battery dronin areni A EAIA AREER didaidea edi hak ike 5 Charging and Installing the Battery eseseeeeeeseeeeeeseeeeeseeeesseneees 6 Maximizing Battery Lite ss c ctssscescctssiastdschnsodecassasdnaseassdassa
52. Entries for Keypad Changes The CK30 provides registry files for each keypad change you make These files are located at CK_FFS KeypadMods KeypadModxxxx reg Each modification has its own entry To combine entries copy all the keys into a single registry file and combine identical keys to contain the data from both files CK30 Handheld Computer User s Manual 179 Appendix C Reprogrammable Keypad For example if one reg file contains HKEY_LOCAL MACINE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 0a 00 00 00 04 00 00 00 00 00 And the other reg contains HKEY_LOCAL MACINE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 11 00 01 00 03 00 00 00 00 00 KeyFilterProcess0x111 Windows cmd exe KeyFilterCmd0x111 test Your combined reg file should look like this HKEY_LOCAL MACINE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 11 00 01 00 03 00 00 00 00 00 0a 00 00 00 04 00 00 00 00 00 KeyFilterProcess0x111 Windows cmd exe KeyFilterCmd0x111 test Creating Keypad Macros 180 A keypad macro is a sequence of keys mapped to a single key or key combination Keep the following considerations in mind when programming with macros e You can only use one macro at a time e Do not use scan triggers in macros because they are timing dependent e Avoid using key sequences that launch applications because of timing issues e The best use of macros is as a tool for repetitive d
53. K30 in a charger It takes about 15 minutes for the backup battery to charge up to 2 4V If the Backup Battery Very Low dialog box continues to appear for more than 15 minutes view the Battery Information diagnostic screen If the Supercap Flag field is not Charging the backup battery may have failed You may need to send the CK30 to Intermec to have the backup battery replaced For help see Calling Product Support on page 126 Bluetooth Console The Bluetooth Console is a tool that helps to debug the Bluetooth driver You can use the Bluetooth Console to perform several Bluetooth diagnostics such as deciding whether Bluetooth hardware was recognized and initialized correctly setting a PIN and establishing an L2CAP connection between two Bluetooth devices For more information on using the Bluetooth Console or BDTC visit the Microsoft web site To open the Bluetooth Console diagnostic e Go to Diagnostics gt System Diagnostics gt Bluetooth Console CK30 Handheld Computer User s Manual 111 Chapter 5 Running Diagnostics Bootcode Version Contrast Test 112 Sample Screen File Edit Help x The Bootcode Version diagnostic displays the version of boot code loaded on your CK30 To open the Bootcode Version diagnostic e Go to Diagnostics gt Software Diagnostics gt Bootcode Version Sample Screen Boot Code Version 2 01 00 0535 Primary 3 00 00 0723 Secondary Use the Contrast
54. Keys dialog box select Default Windows and press Enter 3 From the IE Browser menu select Pass Function Keys to Browser 4 In the Pass Function Keys to Browser dialog box select Function Keys to URLs and press Enter Using Web Based Application Settings for Function Keys If your web based application always uses F1 F5 to perform the same functions you can set up IE Browser so that it recognizes and uses your web application function keys To program function keys to use the web based application settings 1 From the Configuration Utility main menu select Device Settings gt IE Browser gt Use F1 F5 as URL Keys 2 In the Use F1 F5 as URL Keys dialog box select URL Shortcuts and press Enter CK30 Handheld Computer User s Manual 81 Chapter 3 Developing and Installing Applications 82 3 From the IE Browser menu select Pass Function Keys to Browser 4 In the Pass Function Keys to Browser dialog box select Function Keys to HTML and press Enter Setting the URLs for the Function Keys You can program all of the available function keys on the CK30 to launch a URL You can also control whether the URLs will have open or restricted access To set the URLs for the function keys 1 From the Configuration Utility main menu select Device Settings gt IE Browser gt Set URL s for F1 F5 You can select to set the URLs for F1 F5 F6 F10 F11 F15 F16 F20 or F21 F24 This procedure uses F1 F5 as an example S
55. Network e Configuring Security e Saving Your Configuration Changes to Flash Memory CK30 Handheld Computer User s Manual 33 Chapter 2 Configuring the CK30 How to Configure the CK30 Parameters You can configure many parameters on the CK30 such as the bar code symbologies it decodes or the network settings These characteristics are controlled by configuration parameters The values you set for these configuration parameters determine how the computer operates There are several ways to configure the CK30 Use Setup Assistant on the CK30 i Use Setup Assistant to quickly enter network parameters The Setup Assistant wil help you quickly configure your device Exit Esc Next Enter Use the SmartSystems Console o Use Intermec Settings from within the A SmartSystems Console to remotely configure network parameters 34 Use Configuration Utility on the CK30 __System Main Menu Main Menu 1 Configuration Utility File Manager Programs 4 Diagnostics 5 Main Menu Password Use the Config uration Exit Esc Select Enter Utility to set all Sai parameters Use Configuration Commands Send commands through the network to your CK30s N E SSS Ethernet V or Wireless Network Scan Bar Codes Scan bar codes to configure basic CK30 and data collection parameters CK30 Handheld Computer User s Manual Chapter 2 Config
56. System Main Menu go to Diagnostics gt Hardware Diagnostics gt HW Config Table 2 Press Esc to exit CK30 Handheld Computer User s Manual Chapter 6 Troubleshooting and Maintaining the CK30 To open the Configuration Utility e From the System Main Menu select Configuration Utility Problems and Solutions You can also use the CK30 diagnostics to help analyze and solve problems For help see Chapter 5 Running Diagnostics on page 107 If you send the CK30 in for service it is your responsibility to save the computer data and configuration Intermec is responsible only for ensuring that the keypad and other hardware features match the original configuration when repairing or replacing your computer Problems While Operating the CK30 Problem Solution You press Yo to turn on the CK30 Make sure the contrast is not set all the way to the and nothing happens darkest or lightest setting Press 0 and then xX repeatedly until you reach the desired contrast level If you have a CK30 with a color screen make sure the backlight is on by pressing lt e Make sure you have a charged battery installed correctly For help see Charging and Installing the Battery on page 6 e The battery may be discharged Replace the battery with a spare charged battery or charge the battery and try again The Battery light is on The battery charge is low You have a few minutes of power left Immediately replace the b
57. T A CN CK30AA0301000 TXXXXXXXXXXX Configuration number Configuration Label This label is for a CK30 Model A CK30A Features Included With the Different Models of the CK30 Feature CK30A CK30B CK30C 802 11b g radio v v Bluetooth optional v v v CCX v2 0 compliance v v NET Compact Framework v Pocket Internet Explorer v Internet Explorer 6 SQL Server CE v iBrowse v v IE Browser Monochrome Display v v Color Display v 32MB RAM 32MB Flash Memory VY v 64MB RAM 64MB Flash Memory v 200 MHz Processor v v 400 MHz Processor v Bluetooth is a trademark owned by Bluetooth SIG Inc USA CK30 Handheld Computer User s Manual 3 Chapter 1 Using the CK30 Handheld Computer What s New These options are available for the CK30B and CK30C e TE 2000 terminal emulation application including 3270 5250 and VI ANSI as well as third party TE applications e Linear imager standard range laser or tethered scanner interface e Data Collection Browser dcBrowser application Use this manual to understand how to use the features and options available on the CK30 For additional help using terminal emulation see the TE 2000 Terminal Emulation Programmer s Guide PIN 977 055 008 For additional help using dcBrowser see the documentation that ships with the dcBrowser gateway software or the Data Collection Browser Client User s Guide P N 070011 iBrowse is a locked down web browser for Intermec devices tha
58. U Monitor icon fi appears on the taskbar CK30 Handheld Computer User s Manual 113 Chapter 5 Running Diagnostics Display Test To close the CPU Monitor diagnostic 1 Go to Diagnostics gt System Diagnostics gt CPU Monitor A dialog box appears asking if you want to stop the CPU Monitor N Press Enter Use the Display Test to make sure that every pixel on the CK30 screen is working correctly For example you may want to test the screen if you do not see complete characters on the screen The Display Test turns all pixels on displays horizontal stripes displays vertical stripes and then turns all pixels off If you have a color screen the display test also changes your screen to blue red and then green To open the Display Test diagnostic Go to Diagnostics gt Hardware Diagnostics gt Display Test Sample Screen Hardware Configuration Table 114 Use the HW Config Table to view important information about your CK30 such as the serial number configuration number model software options and the scanner type You can use this information to tell the Intermec representative information on the hardware and software that were installed at the Intermec factory CK30 Handheld Computer User s Manual Chapter 5 Running Diagnostics To open the HW Config diagnostic e Go to Diagnostics gt Hardware Diagnostics gt HW Config Table Sample Screen Hardware Configuration Kernel APIs Pas
59. With Energy Saver mode enabled the current consumption drops to zero during standby Full energy is restored when you scan the next label CK30 Handheld Computer User s Manual 27 Chapter 1 Using the CK30 Handheld Computer To use Energy Saver mode you need e An energy saver cable e P N 3 606034 02 is required for a 10 pin scanner port e P N 3 606032 03 is required for a serial port e Firmware version 2 13 or later on the scanner For help using the Configuration Utility see Configuring the CK30 With the Configuration Utility on page 36 To enable Energy Saver mode 1 From the Configuration Utility choose Dock Tethered Scanner gt Scanner Settings gt Energy saver mode 2 Select Enable and press Enter 3 Press Esc until you exit the Configuration Utility Z Note If the scanner stops working after you enable energy saver mode you may not be using an energy saver cable For help see Problems While Scanning Bar Codes on page 134 Attaching a Scanner to the Serial Port You can attach a scanner to the serial port of the CK30 if you order a serial adapter or a required cable There are two serial adapters available to support decoded and undecoded scanners e Undecoded serial adapter P N 225 714 001 e Decoded serial adapter P N 225 715 001 or AA2 serial cable adapter Use the next two tables to locate the serial adapter and the required cable you need for your scanner 28 CK30 Handheld Computer
60. a RE TAa o RESER S 66 Configuring Static WEP Security s s sssseseseseeseesseisesseterrstststsrsrsrersterererese 67 Loading a Certificaten onur ea a a S ERRA 69 Disabling Security oni oa E ERE A RE A sounded 73 Configuring a VPN ss cs sdescbesserssshasedeascasvussstieddveesenisestesudeatiawraseeteesibetvactss 73 Saving Your Configuration Changes to Flash Memory s ssssesesseseeersrererererrrrrersreees 75 3 Developing and Installing Applications 77 Developing Applications for the CK30 oo eeceeeesceseseseeeeseseeeeseseeesseseeesaeseeesaeneeees 78 Developing a New Application for the CK30 oo eseeeseeseesseneeeeseeeeeeaes 78 Developing a Web Based Application secsessesesseesseteeeeseeeetseseneeeeseeees 79 Converting a Trakker Antares Application to a CK30 Application 83 vi CK30 Handheld Computer User s Manual Contents Installing Applications on the CK30 wo eeeseseeeeseeeeeeseeeecsenesseseeesseseeesseseesseaeeees 84 Installing Applications Using ActiveSync icceseessereeeeeneeeeeneeersenseeeses 85 Installing Applications Using Your SD Card cecceseseesesseeeseneeeeseeeeeenes 89 Installing Applications Using the FTP Server ceseseseseseeeeeteeeeeeseeees 89 Installing Applications Using Wavelink Avalanche ccceseeesereeeeeneeees 90 Installing Applications Using the SmartSystems Console cesses 90 Launching Your Application Automatically ceeseseessesseseseeee
61. a Web Based Application You can develop web based data collection applications for use on the CK30 For help see any HTML source book The CK30 ships with iBrowse or IE Browser CK30C only To open iBrowse or IE Browser 1 Press and then to open the System Main Menu 2 Select Programs The Programs menu appears 3 Select either iBrowse or IE Browser If you selected IE Browser the default browser window appears For help using IE Browser press F1 For help using iBrowse see the Browse Users Guide P N 961 055 015 Note iBrowse does not support the use of tethered scanners with the CK30 CK30 Handheld Computer User s Manual 79 Chapter 3 Developing and Installing Applications Using the IE Browser Application IE Browser is an IE 6 0 compatible web interface that allows you to run web based applications on the CK30 IE Browser provides the ability to customize the way function keys work You can use default Windows functions allow your application to control the functions or program the function keys to go to a URL To increase the amount of usable screen real estate elements of a typical browser such as the address bar and scroll bars have been removed Use this table to understand what keys to press to perform basic functions in IE Browser To use the IE Browser shortcut keys 1 Set Use F1 F5 as URL keys to Default Windows 2 Set Pass Function Keys to Browser to Function Keys to URLs IE
62. abled you can enter the host name or an IP address and then press Enter The test sends the ping command four times and displays the results For help troubleshooting your network connection see Problems With Wireless Connectivity on page 132 To open the Ping Utility diagnostic e Go to Diagnostics gt System Diagnostics gt Ping Utility CK30 Handheld Computer User s Manual 119 Chapter 5 Running Diagnostics Sample Screen 1 Replied in 2 Replied in 3 Replied in 4 Replied in Exit Esc Ping Enter Radio Driver Version Radio Information 120 Use the Radio Driver Version diagnostic screen to view the driver version of the wireless radio in your CK30 To open the Radio Driver Version diagnostic e Go to Diagnostics gt Software Diagnostics gt Radio Driver Version Sample Screen Radio Driver Version The radio information utility displays the radio signal quality being received by the CK30 You can use this diagnostic tool to perform a site survey and determine the best locations for placing access points To open the Radio Info diagnostic e Go to Diagnostics gt System Diagnostics gt Radio Info CK30 Handheld Computer User s Manual Chapter 5 Running Diagnostics Sample Screen SSID Not Associat Data Rate 2 0 Mbps RSSI Unknown 11 2462 Unknown 00 00 00 00 00 00 CK30 00 20 e0 40 0b e1 RAM Monitor Use the RAM Monitor to see a graphical represe
63. accessory 151 handstrap AL2 accessory 151 Hardware Configuration Table diagnostics screen 114 Hardware Diagnostics menu 108 hardware scan code remapping 177 hidden characters typing 152 holster and belt AL1 accessory 151 host computer not receiving data troubleshooting 132 humidity specifications 144 iBrowse described 4 opening 79 CK30 Handheld Computer User s Manual icons battery status 8 understanding macro 180 understanding screen 16 IE Browser opening 79 programming function keys to go toa URL 82 programming function keys to use web based application settings 81 programming tips 83 setting a start page 81 setting URLs for function keys 82 shortcut keys 79 using Windows default function keys 81 Import Root Cert application using to load certificates 70 Import Root Certificates using to load certificates 72 Import User Cert application using to load certificates 70 Import User Certificates using to load certificates 72 inserting SD card 30 Installed Fonts diagnostics screen 115 installing ActiveSync 86 applications FTP server 89 with ActiveSync 85 with Avalanche 90 with SD card 89 with SmartSystems Console 90 battery 7 Intermec Computer Command Reference Manual xiii Intermec Developer s Library IDL 78 84 Intermec Ready toWork indicator described 21 illustrated 20 Intermec resource kits 78 Intermec SDK See Intermec Developer s Library IDL internat
64. all offices or home offices that do not want to use an authentication server To use WPA security you need e an authentication server Enterprise mode only e an access point with an 802 11b g radio that supports WPA e a CK30 with the 802 11b g radio and the 802 1x WPA security option The CK30 also supports Wi Fi Protected Access 2 WPA2 if you are using Funk security WPA2 is a product certification available through the Wi Fi Alliance that certifies wireless equipment is compatible with the 802 11i standard WPA2 uses the Advanced Encryption Standard AES for data encryption WPA2 runs in 802 1x Enterprise mode or PSK Pre Shared Key mode e For WPA2 802 1x mode WPA2 requires authentication in two phases the first is an open system authentication and the second uses 802 1x and an Extensible Authentication Protocol EAP authentication method e In PSK mode WPA2 provides user authentication using a shared key between the authenticator and the CK30 WPA2 PSK is a good solution for small offices or home offices that do not want to use an authentication server Configuring WPA Security With Funk Security Use these procedures to set WPA 802 1x WPA2 802 1x WPA PSK or WPA2 PSK security on your CK30 with Funk security CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 To configure WPA 802 1x or WPA2 802 1x with Funk security 1 Make sure you have configured the communications and radio par
65. ameters on your CK30 2 Make sure you have selected Funk as your security choice 3 Press and then to open the System Main Menu 4 Choose Configuration Utility gt Communications gt 802 11 Radio gt Funk Security gt Profile 5 For Association choose WPA or WPA2 and press Enter Encryption automatically defaults to TKIP if you are using WPA Encryption automatically defaults to AES if you are using WPA2 6 For 8021x choose TTLS PEAP or TLS and press Enter If you choose TTLS or PEAP a Select Prompt for Credentials choose Enter credentials now and press Enter Z Note You can use Prompt for credentials to troubleshoot your connection to the network if you have problems b Select User Name type a user name and then press Enter c Select User Password type a user password and then press Enter d Select Validate Server Certificate choose Yes and then press Enter when you enable Validate Server Certificate Z Note You must have the date on the CK30 set correctly If you choose TLS a Load a user and root certificate on your CK30 For help see Loading a Certificate on page 69 for help b Select Validate Server Certificate choose Yes and then press Enter c You must enter a User Name and Subject Name You can also enter a Server Common Name if you want to increase your level of security CK30 Handheld Computer User s Manual 59 Chapter 2 Configuring the CK30 60 7
66. an authentication server For help see the system manual for your access point e an access point with an 802 11b g radio e a CK30 with an 802 11b g radio and the 802 1x WPA security option Configuring 802 1x Security With Funk Security 1 Make sure you have configured the communications and radio parameters on your CK30 2 Make sure you have selected Funk as your security choice 3 Press and then to open the System Main Menu 4 Choose Configuration Utility gt Communications gt 802 11 Radio gt Funk Security gt Profile 5 For Association choose Open and then press Enter 6 For Encryption choose WEP and then press Enter 7 For Authentication choose TTLS PEAP or TLS and then press Enter If you choose TTLS or PEAP a Select Prompt for Credentials choose Enter credentials now and press Enter CK30 Handheld Computer User s Manual 63 Chapter 2 Configuring the CK30 64 o a Note You can use Prompt for credentials to troubleshoot your connection to the network if you have problems b Select User Name type a user name and then press Enter c Select User Password type a user password and then press Enter d Select Validate Server Certificate choose Yes and then press Enter Note You must have the date on the CK30 set correctly when you enable Validate Server Certificate If you choose TLS a Load a user and root certificate on your CK30 For help see Loading a Cer
67. anual Appendix C Reprogrammable Keypad Remapping a Hardware Scan Code You can remap the keys on the keypad to function the way you want them to function for your work environment For example you can remap the left Enter key to function as the right Enter key on a 52 key keypad This remapping is useful for a left handed person When you remap a key it ignores the select modifiers dialog box To remap a key 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears Function Key Active Left Function Right Function No Function Ignore Modifiers 4 Press Enter The Key Response dialog box appears Key Response Reprogram KEY Keyboard Command Run Program Modify Scancode 5 Select Modify Scan code and press Enter The Press Key to Translate dialog box appears CK30 Handheld Computer User s Manual 177 Appendix C Reprogrammable Keypad PRESS KEY TO TRANSLATE NOTE The Scancode is translated reaardless of modifiers active Scancode Entered Confirm Scancode 6 Press the new key you want the scan code remapped to twice 7 Press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 8 Select Yes or No and press Enter Removing One or All Reprogramming M
68. ary 1 2015 Time of current update GMT 8 Pacific US Enable Very high One 80 ms 100 ms 150 ms 1950 Hz 512 Hz 1950 Hz CK30 Handheld Computer User s Manual Appendix B Default Settings Default Device Settings Configuration continued Device Settings Display Backlight Timeout Max Backlight Level Backlight Level High Backlight Level Low Backlight Level Backlight on Good Read Display Contrast Screen Rotation Keypad Adjust Beeper Volume Task Manager Alt Tab Configure Boot Functionality Auto Shutoff Backup Files Location Start Page Use F1 F5 as URL Keys Pass Function Keys to Browser Set URL s for Function Keys Default ION Configuration ION Configuration Run ION Client ION Server ION List File CK30 Handheld Computer User s Manual Default Value 15 seconds Low High High High Off Depends on display type Disable Enable Enable Warm boot 3 minutes Flash File System windows itcbrowserCK30 htm URL Shortcuts Function Keys to HTML N A Default Value Off 1 SSCK30 cab 165 Appendix B Default Settings 166 CK30 Handheld Computer User s Manual Reprogrammable Keypad CK30 Handheld Computer User s Manual 167 Appendix C Reprogrammable Keypad Reprogramming the Keypad You can use the reprogrammable keypad utility of the CK30 to e change the functionality of keypad keys or key combinations e create keypad macros Use this table to under
69. ata entry Use this table to understand the macro icons that appear in the status bar Icon Description i You are recording a macro amp You are deleting the macro a You are playing the macro CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad Starting the Keypad Macro Utility Before you can record a macro you need to enable the keypad macro utility To enable the keypad macro utility 1 Open File Manager 2 From the Windows directory select FilterKeysToggle exe and press Enter 3 From the dialog box select Run and then press Enter The Key Program Feature dialog box appears 4 Select Yes and press Enter 5 Press Ctl Alt Shift 0 The keypad macro utility appears E Press MACRO key Scancode Entered um Confirm Scancode Recording a Keypad Macro The best use of a macro is for entering repetitive data However you can also record a series of steps in a procedure To record a keypad macro 1 Start the keypad macro utility 2 Press the key you want to activate the macro twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears CK30 Handheld Computer User s Manual 181 Appendix C Reprogrammable Keypad Modifier Keys Active Shin CTRL Function Key Active Left Function Right Function No Function Ignore Modifiers 4 Select the modifier or function keys
70. attery with a spare charged battery or charge the battery You scan a configuration If you are working in the System Main Menu you command such as Beeper cannot scan configuration commands Use the Volume and you hear three low Configuration Utility to change the CK30 beeps configuration or exit the system menu to scan configuration commands You scan or enter an option for You may have scanned or entered a Scanner Model the Scanner Model command that does not apply to the type of scanner configuration command and that you have installed Try scanning or entering the you hear three low beeps Scanner Model command again and select an option for the type of device you are using CK30 Handheld Computer User s Manual 127 Chapter 6 Troubleshooting and Maintaining the CK30 Problems While Operating the CK30 continued Problem Solution A Windows dialog box covers the Enable the mouse pointer by pressing Alt and then w screen and you cannot close it Center the dialog box and then close it For help see page 18 The computer appears to be e CK30 with an 802 11b g radio only Wait at least locked up and you cannot enter 10 seconds and try again If the CK30 is still data connecting to the Intermec Application Server or the host it ignores any input from the keypad or scanner e Press Yo to turn off the CK30 and then press Yo again to turn on the CK30 e Press and hold o for five seconds to warm boot the
71. b g radio to transfer data using wireless communications This section of the manual assumes that you have already set up your wireless communications network including your access points If you are using a UDP Plus network you also need to have your Intermec Application Server communicating with a host computer Your CK30 supports these network protocols e TCP IP e UDP Plus The next sections explain the parameters you need to configure for the CK30 to work in your wireless network Configuring the Network Parameters for a TCP IP Network In a TCP IP network the CK30 communicates with a host computer directly using TCP IP The access point acts as a bridge to allow communications between the wired network and the wireless network CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Host l TCP IP Direct Connect a we Fa S Ethernet i jiii Access point GFR NG CK30s N a ke _ _ CK30s in a TCP IP Direct Connect Network To use wireless communications in a TCP IP network 1 Configure these network parameters on each CK30 in the network e Network Name SSID IP Settings if not using DHCP 2 Make sure that your CK30 is talking to the network and that the network can see your CK30 3 Configure security For help see Configuring Security on page 55 CK30 Handheld Computer User s Manual 49 Chapter 2 Configuring the CK30
72. batermec vaj User s Manual ho CK30 Handheld Computer Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2003 2006 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint INCA under license i gistics Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patent applications pending ii CK30 Handheld Computer User s Manual Document Change Record This page records changes to this document The document was originally released as version 001 Version Date Descriptio
73. blems Transmitting Data Through the Serial Port 134 Problems While Scanning Bar Codes 134 Booting the CK30 139 Cleaning the Scanner Window and CK30 Screen 140 CK30 Handheld Computer User s Manual 125 Chapter 6 Troubleshooting and Maintaining the CK30 Troubleshooting the CK30 Use this chapter to troubleshoot some common problems you may experience with your CK30 If you cannot find the answer to your problem in the Problems and Solutions section you may need to call Product Support Calling Product Support 126 To talk to an Intermec Product Support representative call 1 800 755 5505 Before you call Intermec Product Support make sure you have the following information ready e Operating system version e Configuration number e Ifyou are using security know the type Funk or Microsoft and the full set of parameters e Power management settings e Ifyou are using terminal emulation TE know the version and protocol e Ifyou are not using TE know the language your custom application was written in and the tools you used to create it You can find most of this information in Intermec Diagnostics or the Configuration Utility Consult your application developer for information on your custom application To find your operating system version 1 From the System Main Menu go to Diagnostics gt Software Diagnostics gt OS Version 2 Press Esc to exit To find your configuration number 1 From the
74. boot You can have your CAB files place your application in any of these memory locations on the CK30 e The RAM based file store anywhere in the root directory e The Flash File System the CK_FFS folder e On the SD card SDMMC folder CK30 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications Unless your application and additional data files are very large you can place them in the RAM of the unit They will automatically be backed up to the Flash File System CK_FFS Persistent Copy folder These files will be preserved through a cold boot or a complete battery drain and accompanying cold boot However Intermec recommends that you place your applications files in the CK_FFS or SDMMC Disk folder If you have an SD card inserted in your CK30 it appears as the SDMMC Disk folder This folder is the recommended location for placing your application install files There are several ways you can install files and applications on the CK30 e ActiveSync e SD Card e FTP Server e Wavelink Avalanche e SmartSystems Console The following sections explain how to use each one of these processes to install your application on the CK30 Installing Applications Using ActiveSync You can use ActiveSync to establish a connection between your PC and the CK30 ActiveSync allows you to transfer files synchronize files perform remote debugging and other device management activities ActiveSync is a
75. cable You cannot use the decoded serial adapter or AA2 to connect to any device other than a decoded scanner The CK30 auto detects the serial adapter or AA2 and the scanner software makes the COM port unavailable Instead use the AA3 to connect a device like a printer to the CK30 The AA3 requires an external power source For more information on using the serial port see Configuring Serial Communications on page 46 Problems While Scanning Bar Codes Problem Solution You cannot see a red beam of light Make sure that you are using a supported from the scanner when you press the scanner For details see Attaching a Tethered Scan button and aim the scanner ata Scanner on page 26 or Attaching a Scanner to bar code label 134 the Serial Port on page 28 If you are using a supported scanner there are two possible problems e You may be too far away from the bar code label Try moving closer to the bar code label and scan it again e You may be scanning the bar code label straight on Change the scanning angle and try again You can test the effective range of the scanner Move within 2 feet of a wall and test the scanner You need to be within the scanning range to scan bar code labels For help scanning bar codes see Scanning Bar Codes on page 22 CK30 Handheld Computer User s Manual Chapter 6 Troubleshooting and Maintaining the CK30 Problems While Scanning Bar Codes
76. cations Configuring Serial Communications 46 The CK30 has a serial port to transfer data to and receive data from another device via RS 232 communications You can also insert the CK30 into a communications dock to transmit data to and receive data from a host computer or PC using RS 232 communications The serial cable and the communications dock are sold separately For more information on accessories and how to order them see page 150 CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Ethernet Serial cable CK30 CK30 ina Serial Network To use serial communications with your CK30 1 Turn off the CK30 2 Connect the CK30 to the serial port of another device You can do this in one of the following ways e Connect the CK30 serial port to the serial port of the other device using the AA1 26 pin to DB9 pin serial cable adapter and a female to female null modem RS 232 cable e Connect the AD1 or AD2 communications dock to the serial port of the other device using a DB9 pin to DB9 pin serial adapter cable Insert the CK30 into the dock 3 Turn on the CK30 CK30 Handheld Computer User s Manual 47 Chapter 2 Configuring the CK30 Configuring 802 11b g Radio Communications 48 A Caution Make sure all components with antennas are at least 30 cm 1 ft apart when power is applied Failure to comply could result in equipment damage The wireless CK30 has an internal 802 11
77. ch the Macro Utility Delete MACRO deletes the key sequence to launch the Macro Utility CK30 Handheld Computer User s Manual 173 Appendix C Reprogrammable Keypad To program any key as a function key 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears Function Key Active Left Function Right Function No Function Ignore Modifiers 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears Key Response sesesoccesesososeosesocosesssesoesssessssee Reprogram KEY Keyboard Command Run Program Modify Scancode 6 Select Keyboard Command and press Enter The Keyboard Command Select dialog box appears 174 CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad Keyboard Command Select 7 Select the desired function from the list and press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 8 Select Yes or No and press Enter Launching an Application From a Key or Key Combination You can
78. correctly for your network The radio parameters on the CK30 must match the values set for all access points the CK30 may communicate with For help see Configuring 802 11b g Radio Communications on page 48 If you have an 802 11b radio the radio initialization process may have failed Try resetting the CK30 See Booting the CK30 on page 126 If you have tried these possible solutions and the no network connection icon still appears you may have a defective radio card For help contact your local Intermec service representative There may be a problem with the host computer a problem with the connection between the Intermec Application Server and the host computer or a problem with the connection between the access point and the host computer Check with your network administrator to make sure the host is running and allowing users to login to the system CK30 Handheld Computer User s Manual 133 Chapter 6 Troubleshooting and Maintaining the CK30 Problems Transmitting Data Through the Serial Port If you are having problems sending or receiving data through the integrated serial port on the CK30 check these possible problems Make sure the CK30 is connected to the PC host computer or RS 232 serial device using the appropriate cable adapter and null modem cable If the CK30 is in a communications dock make sure that the communications dock is connected to the serial device using the appropriate
79. ct Communications gt VPN Select Create New VPN Select VPN Name type a VPN name and then press Enter Select VPN Type choose PPTP or P2TP and then press Enter Select Host Name type a host name and then press Enter Select Create the new VPN A message box appears to tell you that your new VPN has been created Press Enter Select View Edit VPN Select TCP IP Settings and make the settings match those of your remote server Select Security and make the settings match those of your remote server If you are using L2TP select IPSEC Setting and make the settings match those of your remote server Select Connect Current VPN Exit the Configuration Utility CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Saving Your Configuration Changes to Flash Memory If you want to save your configuration changes through a cold boot you need to save your changes to the flash memory You can save your changes to flash memory by e using the Configuration Utility main menu e scanning a bar code e sending a reader command through the network To save configuration changes using the Configuration Utility 1 From the System Main Menu select Configuration Utility 2 From the Configuration Utility select Save to Flash and then press Enter The Save Settings dialog box appears Save Settings Do you want your settings to persist through a cold boot Yes Enter No Esc 3 Press En
80. curity configuring with Funk security 66 not supported for Microsoft security 66 overview 66 LED Test diagnostics screen 116 lights status 20 21 testing 116 Lightweight Extensible Authentication Protocol See LEAP linear imager default configuration 162 reading distances 146 scanning most symbologies 23 scanning PDF417 24 loading applications customizing 91 loading certificates for security 69 Lockdown mode entering 100 exiting 102 locking a key 12 M MAC address viewing 118 macros creating keypad 168 180 enabling the keypad utility 181 recording 181 removing 183 stop recording 183 understanding icons 180 main menu accessing 94 exiting 94 managing applications using Task Manager 98 files with File Manager 95 manuals downloading from the web xiii 194 maximizing battery life 7 memory diagnostics 117 storage 84 viewing available RAM 121 viewing available RAM and flash 117 Memory Information diagnostics screen 117 menu structure Configuration Utility 37 Micro PDF417 bar codes how to scan 24 Microsoft security configuring WEP security 68 Microsoft security configuring 802 1x 64 WPA 802 1x 60 WPA PSK 62 selecting as your security choice 57 models CK30 3 mouse moving a window 19 using 18 moving a window 19 N navigating in the Configuration Utility 38 Net Connect Test diagnostics screen 117 119 Net Interface Information diagnostics screen 118 network
81. d Command Run Program Modify Scancode 6 Select Reprogram VKEY and press Enter The Virtual Key Vkey dialog box appears J lt 0x0000 gt Unicode lt 0x0000 gt 7 Select the Entry Mode for the Vkey character Entry Mode Description Hex You enter a hex string The hex string must be preceded by Ox The range is from 0x0 to OxFFFF Decimal You enter a decimal string The range is from 0 to 65535 8 Press Tab to select the Vkey text field 172 CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad 9 Type the Vkey string and press Tab to select the Unicode field 10 Type the Unicode string and press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 11 Select Yes or No and press Enter Programming Any Key as a Function Key You can program any key to work as a function key You can choose for your function key to behave as Scanner Trigger Backlight Key Contrast Key Volume Key Mouse Key Toggle Rotate Display Insert VKey LWIN VKey Menu launch on CK30 Delete VKey Backtab VKey Pan Mode Toggle High Contrast Toggle Accessibility changes to system colors Contrast Lighter Contrast Darker Reprogram Key key sequence to launch the reprogrammable keypad utility Reprogram Key Delete deletes the key sequence to launch the reprogrammable keypad utility Record MACRO record a new key sequence to laun
82. dard Keypads To Press This Key Sequence on One of the Keypads Type 42 Key 52 Key Not hidden a and then 6 a and then F9 a and then G Not hidden a and then I i a and then F6 a and then K a and then F7 a and then L a and then F11 a and then N a and then F12 a and then O a and then F3 a and then P Cm and then F4 a and then Q a and then F8 a and then R Not hidden a and then S a and then F10 a and then T Y and then Alpha Not hidden 3 and then Right Enter Not hidden CK30 Handheld Computer User s Manual Appendix A Specifications Typing Hidden Characters on the International Keypads To Type Press This Key Sequence on One of the Keypads 42 Key Not hidden D and then lt D and then w D and then 4 D and then gt and then 9 and then Tab and then Right Enter OO 0 a CK30 Handheld Computer User s Manual 50 Key Not hidden a and then S Q and then T Not hidden Not hidden Not hidden Not hidden Not hidden 52 Key and then Q and then B and then eon og A Not hidden Not hidden Not hidden Not hidden Not hidden 153 Appendix A Specifications Typing Hidden Characters on the 3270 5250 TE Keypads To Press This Key Sequence on One of the Keypads Type 42 Key 52 Key Not hidden and then 6 lt D and then 4 Not hidden gt D and then gt Not hidden a and then Alpha Not hidden a and then Tab Not
83. ds To disable keypad functions 1 Press and then D The System Main Menu appears 2 Select the Configuration Utility CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer 3 Select Device Settings gt Keypad The Keypad settings screen appears 1 Adjust Beeper Volume lt Enable gt 2 Task Manager Alt Tab lt Enable gt 3 Configure Boot Functionality lt Warm boot gt Exit Esc Select Enter 5 24 PM 4 Choose the function you want to disable from the Keypad menu select Disable from the function dialog box and then press Enter 5 Exit the Configuration Utility To change the Yo key functionality 1 Press and then D The System Main Menu appears 2 Select the Configuration Utility 3 Select Device Settings gt Keypad 4 From the Keypad menu select Configure Boot Functionality 5 Choose Warm Boot or Cold Boot and then press Enter 6 Exit the Configuration Utility Using the Screen The CK30 can have either a color or monochrome display depending on the model Both screens are 160 x 160 pixels The desktop is 160 x 140 pixels and the taskbar is 160 x 20 pixels In addition the screens support Unicode characters user programmable fonts and bitmap graphics CK30 Handheld Computer User s Manual 15 Chapter 1 Using the CK30 Handheld Computer Desktop Taskbar CK30 Start Screen Understanding the Screen Icons Use the scre
84. e CK30 emits a series of beeps unless the volume is turned off There are two beep sequences e One high beep means you scanned a valid configuration command e Three low beeps means you scanned an invalid configuration command CK30 Handheld Computer User s Manual 41 Chapter 2 Configuring the CK30 Configuring the CK30 Through the Network 42 You can change the configuration parameters of the CK30 by sending commands through a host PC or through the network If you are using a network you can configure one or more CK30s at a time If a CK30 has already been configured for your wireless network you can remotely configure the CK30 by sending a command from an application on the host PC You cannot set all parameters through the network You can only set those commands that have a syntax in the Intermec Computer Command Reference Manual Note You can continue running an application on the CK30 while configuring it from the host Configuring the CK30 in a UDP Plus Network You can use the host computer to configure a CK30 in your wireless network To send and receive configuration data or files you need to write a host application that can communicate with the Intermec Application Server For help see the appropriate Intermec Application Server user s manual You use the Terminal Message Format TMF protocol to send and receive transactions between the host application and the CK30 To set up the Inte
85. e may be other U S and foreign patents pending Other Copyright Information Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc U S A Wi Fi is a registered certification mark of the Wi Fi Alliance This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com This product uses Regex Index software during its operational phases The owner of Regex has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice Regex Index Version 3 31 16th Dec 2001 Copyright 1998 2001 Dr John Maddock Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty xiv CK30 Handheld Computer User s Manual Using the CK30 Handheld Computer Use this chapter to familiarize yourself with the CK30 Handheld C
86. ead light the user defined lights and then the Intermec Ready to Work indicator The lights blink one time each and then they blink five times each CK30 Handheld Computer User s Manual Chapter 5 Running Diagnostics To open the LED Test diagnostic 1 Go to Diagnostics gt Hardware Diagnostics gt LED Test A warning appears telling you that running the LED test disables the blue light until you perform a warm or cold boot 2 Press Enter Memory Information Use the Memory Info diagnostic to see how much RAM and flash memory is available on the CK30 You can also see the Flash Part ID To open the Memory Info diagnostic e Go to Diagnostics gt Hardware Diagnostics gt Memory Info Sample Screen Flash 64 MBytes Flash Part ID 8803 O5 RAM 32657408 Bytes Used 12300288 Free 20357120 ObjStore 32575488 Bytes Used 909352 Free 31666136 Network Connection Test Use the Net Connect Test to test the network interface connection if you are using DHCP The Net Connect Test searches for a DHCP server first When the test finds a server press Enter to send the Ping command If you do not have DHCP enabled you need to enter the IP address of the host to ping and then press Enter If you have DNS enabled you can either enter the name of the host or an IP address The test sends the ping command four times and displays the results For help troubleshooting your network connection see Problems With Wireless
87. eader insert the SD card into the CK30 6 Perform a cold boot on the CK30 For help see Cold Booting the CK30 on page 139 Note Make sure the CK30 has completely loaded all of the Z upgrade files before you remove the SD card Upgrading Your CK30 Using SmartSystems Console You can use the SmartSystems Console to upgrade the operating system on your CK30 The console is part of SmartSystems Foundation Before you can upgrade your computer you need e SmartSystems Foundation To download SmartSystems Foundation go to www intermec com SmartSystems e the device upgrade exe file This file is available from the Intermec web site at www intermec com Go to Service amp Support gt Downloads Make sure the file you select is for your language To upgrade a CK30 using SmartSystems Console 1 Install SmartSystems Foundation on your desktop PC and open the console 2 Make sure the console and the CK30s are on the same subnet 3 Make sure your CK30s are either in a communications dock or charging dock or that power management is disabled 4 Download the device upgrade exe file to your desktop PC 5 Double click the exe file on your desktop PC An InstallShield application starts and walks you through the process of extracting the upgrade files in the default location Note Do not change the default location where InstallShield extracts the files SmartSystems Console requires that the files be located in the de
88. ed Funk as your security choice CK30 Handheld Computer User s Manual 9 Chapter 2 Configuring the CK30 Make sure you have configured the communications and radio parameters on your CK30 Choose Configuration Utility gt Communications gt 802 11 Radio gt Funk Security gt Profile For 8021x choose LEAP and then press Enter For Association choose Open WPA WPA2 or Network EAP and then press Enter Encryption automatically defaults to TKIP if you choose WPA to AES if you choose WPA2 and to WEP if you choose Open or Network EAP Select Prompt for Credentials choose Enter credentials now and then press Enter Select User name type your user name and then press Enter Select User Password type a user password and then press Enter Exit the Configuration Utility Configuring Static WEP Security The CK30 uses the Wired Equivalent Privacy WEP protocol to add security to your wireless network based on the 802 11b standard To use WEP security you need a CK30 handheld computer with an 802 11b g radio an access point with an 802 11b g radio Configuring Static WEP Security With Funk Security 1 2 Make sure you have selected Funk as your security choice Make sure you have configured the communications and radio parameters on your CK30 Press G and then to open the System Main Menu Choose Configuration Utility gt Communications gt 802 11 Radio gt Funk Security g
89. eeseeseeeseeeseneeeeaesees 91 Customizing How Applications Load on the CK30 wo eiceeesseeesereeeeseteeeeseneeeeaeeees 91 4 Managing the CK30 oioioioeeccccccccccccsssssseeseessssssssssssssssssssssussnnnnsensssseeeeeeeee 93 Accessing the System Main Menu ccccsesssessssssenseesseesseesenseesseesesseseeerseeeesseneees 94 Managing Files on the CK30 oo ee ec eeesseesesecseeeesecseeeesecaeecsesaeeeesesaesecsesseeesseeaeeaees 95 Running an Application From File Managet ccessssssesseeeseneseeseeeeeeaes 95 Deleting a File With File Mamager ccscsseseseeseseeseseeeeeseeeeeeseseeerseneees 96 Copying a File With File Manager sccessessseseeecereeerseeeesseneeerseeeeesaes 97 Viewing the Properties of a File With File Manager eceeeseeeeeeneees 97 Managing Applications on the CK30 0 0 ceseseseseeeeseneeeeseneeeeseneseeseseeesseneeerseeeeeaes 98 Viewing All Applications Currently Running on the CK30 nsss 98 Closing an Application nii cats aes tecteesias chi hee eeaviandle e NS 99 Switching Between Applications cccseeeeeseseeeeseeseeeseseeerseneeeeaeseeesaenees 100 Viewing the Properties of an Application ccceseeseseeesseteeeeseteterseneees 100 Setting or Changing the System Main Menu Password ou cscesseseseeseeeseeeeseseeeees 100 Backing Up Your FeSi ersin erener E EEE ty 102 Upgrading Your CR IU yeiio e A E R 103 Upgrading the Operating System Using an SD Card s src 103 Upgrading Your CK30 Using SmartSystems Console
90. ehicle cradle described 152 Avalanche using to remotely manage the CK30 90 B backing up files 102 backup battery 10 minutes to replace main battery 5 described 110 very low 111 128 129 CK30 Handheld Computer User s Manual Index Backup Battery Very Low dialog box described 111 troubleshooting 128 129 bar codes saving configuration changes by scanning 76 scanning most symbologies 23 overview 22 PDF417 24 scanning to configure the CK30 41 symbologies enabled by default 22 supported 145 troubleshooting 134 battery AB1G accessory 150 Backup Battery Very Low dialog box 111 128 129 blinking light or on solid 5 charger ACI1 accessory 150 AC2 accessory 150 AC3 accessory 150 charging times 6 checking status 8 installing 7 light illustrated 20 low icon understanding 110 maximizing life 7 status icons 8 understanding voltage 110 using 5 when to swap 110 Battery Information diagnostics screen 109 Battery light illustrated 20 beeper volume changing 21 disabling keypad 14 beeps testing 123 understanding 21 belt clip AL3 swiveling accessory 151 blue light See Intermec Ready to Work indicator 189 Index Bluetooth commands described 54 configuring 53 Console diagnostics tool 111 default configuration 163 discovering devices 53 settings described 54 wireless printing configuring 53 boot protective AG2 151 Bootcode Version diagnostic
91. el 6 33 PM CK30 Handheld Computer User s Manual 69 Chapter 2 Configuring the CK30 70 4 8 In the Enroll Certificates dialog box enter the User Name Password and Server IP address to log into the CA server Press Enter A dialog box appears asking if you want to load the root certificate Save Settings Do you want to add a certificate to the root store Yes Enter No Esc Press Enter for yes The Enrollment Tool message box appears telling you that the user certificate has been added Press Enter to close the Enrollment Tool message box Configure your CK30 for WPA WPA2 or 802 1x security To load certificates if you are using a third party CA 1 From the Configuration Utility select Communications gt 802 11 Radio gt Certificates Select Import Certificates The certificates application appears Import User Cert Web Enrollment Select Import Root Cert The Import Root Cert dialog box appears From the Import Root Cert dialog box select Pick certificate and navigate to your root cer file Press Enter The path to your cer file now appears in the Certificate Path text box CK30 Handheld Computer User s Manual 6 7 10 11 12 13 14 Chapter 2 Configuring the CK30 From the Import Root Cert dialog box select Import Root Cert A dialog box appears asking if you want to add the certificate to the root store Save Settings
92. elect F1 URL In the F1 URL dialog box enter the URL you want to correspond to the F1 key and press Enter w N 4 Optional If you want to restrict access to the URL select F1 Access to bring up the F1 Access dialog box w Optional In the F1 Access dialog box select Restricted Access and press Enter a Complete Steps 1 through 5 as many times as necessary to program all of the function keys you need Programming the Function Keys to Go to a URL If you want your function keys to open URLs when you press them you need to program JE Browser to recognize that it should open a URL when you select a function key To program function keys to go to a URL 1 From the Configuration Utility main menu select Device Settings gt IE Browser gt Use F1 F5 as URL Key 2 In the Use F1 F5 as URL Keys dialog box select URL Shortcuts and press Enter CK30 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications 3 From the IE Browser menu select Pass Function Keys to Browser 4 In the Pass Function Keys to Browser dialog box select Function Keys to URLs and press Enter 5 Set the URLs for the function keys you want to use For help see the previous procedure on how to set the URLs Programming IE Browser Applications for the CK30 Screen Since the CK30 screen is small you may want to use a few of the programming tips in this table to more efficiently use your screen space To Do T
93. en icons on the taskbar to see battery status network connections and special keys or functions you may be using 16 CK30 Screen Icons Icon Description im Battery is half full You should be able to work for several more hours before changing batteries 3 Battery is low You need to replace the battery soon c Battery is critically low You need to replace the battery now Backup battery is low Strong signal strength with the access point and security is NIR ARP enabled Medium signal strength with the access point and security is enabled Weak signal strength with the access point and security is enabled Strong signal strength with the access point but security is not configured correctly Medium signal strength with the access point but security is not configured correctly Weak signal strength with the access point and security is not configured correctly No connection to the access point For help see Problems With Wireless Connectivity on page 132 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer CK30 Screen Icons continued Icon 5 hs Ya a0 WE kiriek s Description Mouse pointer is turned on Ethernet connection No Ethernet connection Orange key is enabled Green key is enabled Green key is locked Orange key is locked Ctrl key is enabled Alt key is enabled Shift key is enabled Caps Lock key is enabled Alp
94. enu 2 Choose Configuration Utility gt Communications gt 802 11 Radio gt Funk Security gt Profile 3 For Association choose Open 4 For Encryption choose None Configuring a VPN A virtual private network VPN is a private network that uses a public network Internet to connect remote sites or users together These networks use encryption and other security mechanisms to ensure that only authorized users can access the network and that data cannot be intercepted The CK30 uses the Microsoft CE NET Remote Access Service RAS to set up the VPN You can configure the CK30 to use either Point to Point Tunneling Protocol PPTP or Layer Two Tunneling Protocol L2TP PPTP is a network protocol that adds a security infrastructure for the transfer of data from a remote CK30 to a private server thus creating a VPN by using TCP IP based data networks Like PPTP L2TP also uses Point to Point Protocol PPP to encrypt data L2TP uses Internet Protocol Security Protocol IPSec to enable a more secure VPN client connection from your CK30 to a remote server CK30 Handheld Computer User s Manual 73 Chapter 2 Configuring the CK30 IPSec supports the following settings Public key certificates Pre shared keys Z Note If you want to use L2TP and IPSec they must be supported by the corporate server To configure a VPN 1 w N ao WM wo Oo N 10 11 12 13 74 From the Configuration Utility sele
95. er 5 hours AC2 4 Bay Charging Dock 5 hours AC3 8 Slot Charging Dock 5 hours AD1 1 Bay Communications Dock 5 hours AD2 4 Bay Communications Dock 5 hours 6 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer To install the battery e Insert the tabs on the bottom of the charged battery into the CK30 and snap the battery into place AB1G battery Maximizing Battery Life There are several things that you can do to prolong the life of your fully charged battery 1 Verify that Radio Power Management is enabled Fast PSP Enabling radio power management allows your radio to switch between awake and sleep modes based on network traffic If you use the default setting of disabled CAM you will have the best network performance data throughput but it will draw the most power from your battery 2 Verify that the backlight timeout is set to 15 seconds 3 Verify that Power Management has an automatic shutoff time of 3 minutes You can use the Configuration Utility to easily make all of these configuration changes For help see Configuring the CK30 With the Configuration Utility on page 36 CK30 Handheld Computer User s Manual 7 Chapter 1 Using the CK30 Handheld Computer Checking the Battery Status The easiest way to tell the status of your battery is to look at the battery icon on the taskbar of your CK30 Battery Icon Status Icon Status im Battery has a medium charge
96. er containing the file you want to copy 2 Select the file by pressing the number before the file or by scrolling to it and pressing Enter 3 From the dialog box select Copy The following dialog box appears Type a destination path or file name Cancel Esc Copy Enter 4 Type the path to the folder where you want to copy the file and press Enter Viewing the Properties of a File With File Manager You can use the File Manager to view properties about a file including the name size dated created and date accessed To view the properties of a file 1 Navigate to the folder containing the file you want to view 2 Select the file by pressing its associated number or by scrolling to it and pressing Enter 3 From the dialog box select Properties and press Enter A screen appears showing you the details of the file CK30 Handheld Computer User s Manual 97 Chapter 4 Managing the CK30 For example you should see something similar to the following message box Name ActiveSync Ink Size 31 Created 3 1 2003 Accessed 6 1 2003 Press any key 4 Press any key to return to the File Manager Managing Applications on the CK30 Task Manager provides information about applications running on the CK30 You do not need to use the System Main Menu to access Task Manager you can access Task Manager at any time If you have set a password to protect using the System Main Menu you w
97. ery Charging Dock P N 852 905 xxx Use the AC2 to charge up to four AB1G batteries without having to remove them from the CK30 You can insert up to four CK30s with batteries installed making it easy to remember to charge your batteries overnight AC3 8 Slot Battery Charging Dock P N 852 906 xxx Use the AC3 to charge up to eight AB1G batteries without having to remove them from the CK30 This dock requires the 851 064 xxx power supply CK30 Handheld Computer User s Manual Appendix A Specifications AD1 Communications Dock P N 225 709 xxx Use the AD1 to charge your AB1G battery and provide power to your CK30 while still having the ability to communicate via a serial Ethernet or USB port AD2 4 Bay Communications Dock P N 225 710 xxx Use the AD2 to hold up to four CK30s with a battery installed The AD2 dock charges the batteries provides power to the computer provides one Ethernet connector and provides a serial port for each inserted CK30 AG1 Protective Case The protective case provides a clear vinyl covering to protect the screen and keypad area AG2 Protective Boot The protective boot provides additional ruggedness for the CK30 CK30 and CK31 Handle P N 203 754 xxx The handle works with all models of the CK30 and CK31 and provides a convenient scanning trigger AL1 Holster and Belt The holster and belt provide an easy way for you to carry the CK30 while not using it The holster and belt support eit
98. ess Return to the e On the 42 key and 52 key keypads press Configuration a and then 8 Utility main menu e On the 50 key keypad press and then Home H Restoring Default Settings You can restore the CK30 to factory default settings from the Configuration Utility For a complete list of the default settings see Default Configuration Settings on page 160 Z Note Using the Restore Defaults option resets all network parameters As a result you may lose network communications This option should only be used by network administrators or by Intermec support personnel To restore factory default settings 1 From the Configuration Utility menu select Restore Defaults 2 Press Enter to select Restore Defaults The following Restore Defaults dialog box appears Restore Defaults re you sure you want to restore all settings to factory defaults You may need to reinstall some applications Yes Enter No Esc 3 Press Enter to restore factory defaults Your CK30 performs a cold boot and returns all of your settings to the factory default settings 4 If you have CAB files loaded on your CK30 you will see a Confirm File Replace dialog box Select Yes to All and then press Enter The CK30 installs your CAB files CK30 Handheld Computer User s Manual 39 Chapter 2 Configuring the CK30 4 When the CK30 is done booting the Start Screen or the Setup Assistant appears depending on your se
99. ess Enter The System Main Menu appears System Main Menu 1 Syren ales 3 Programs 4 Diagnostics 5 Main Menu Password 6 TE2000 Exit Esc Select Enter 8 09 PM Note If you have set a password to restrict access to the System Main Menu an icon g appears on the taskbar indicating that you are using the password protected area of the CK30 To exit the System Main Menu 1 Ifyou are running a task that you do not want an unauthorized user to access make sure you close it 2 From the System Main Menu press Esc 3 When the Fxit Main Menu screen appears press Enter CK30 Handheld Computer User s Manual Chapter 4 Managing the CK30 Managing Files on the CK30 You use File Manager to manage files on the CK30 File Manager not only lets you view all of the folders and files located on your CK39 it also lets you e run an application e delete a file e copy a file e view the properties of a file To open File Manager e From the System Main Menu select File Manager The File Manager screen appears 2 My Documents 3 Network 4 profiles 5 Program Files 6 Recycled 7 More Command Line F3 Exit Esc Select Enter 10 36 AM Running an Application From File Manager You can run an application in File Manager by selecting a file and using the Run command or by using the Command Line prompt To run an application using the Run command 1 Navigate to the folder con
100. fault directory CK30 Handheld Computer User s Manual 105 Chapter 4 Managing the CK30 6 In the software vault locate the device upgrade you want to install Drag and drop the device upgrade from the software vault onto each CK30 you want to upgrade SmartSystems Console will tell you that it is installing the upgrade on your CK30 N Once the upgrade is done downloading to your CK30 your CK30 replaces the operating system and then automatically cold boots Progress messages appear on the CK30 screen The SmartSystems Console will show your CK30 as being offline until the CK30 reboots and reconnects to the system 106 CK30 Handheld Computer User s Manual Running Diagnostics The CK30 provides these diagnostics for troubleshooting Diagnostic Test Page Diagnostic Test Page Battery Information 109 Memory Information 117 Bluetooth Console 111 Network Connection 117 Test Bootcode Version 112 Network Interface 118 Information Contrast Test 112 Operating System 119 Version CPU Monitor 113 Ping Utility 119 Display Test 114 Radio Driver Version 120 Hardware 114 Radio Information 120 Configuration Table Installed Fonts 115 RAM Monitor 121 Intermec Value Add 115 Read CPU Registers 121 Information Keypad Test 116 Security Information 122 LED Test 116 Sound Test 123 CK30 Handheld Computer User s Manual 107 Chapter 5 Running Diagnostics Using Diagnostics on the CK30 You can access the System Mai
101. faults recommended folder of your CK30 right click and click Paste 88 CK30 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications The file has now been copied to the CK30 and you can see it using the CK30 File Manager 6 Navigate to your application file and run it After your application is installed you can run it from the Programs menu in the System Main Menu Installing Applications Using Your SD Card If you have an SD card for your CK30 this is the best place for you to install applications To install applications using the SD card 1 Ifyou are using an SD card reader remove the SD card from the CK30 and place it in the reader For help see Installing an SD Card on page 8 N Copy your application file to the SD card If you are using ActiveSync an FTP server or Wavelink Avalanche to copy the files to the SD card place the application in the SDMMC Disk folder on the CK30 3 Ifyou are using an SD card reader insert the SD card back into the CK30 4 Navigate to the SDMMC Disk folder and run your application After your application is installed you can run it from the Programs menu in the System Main Menu Installing Applications Using the FTP Server The CK30 has a built in FTP server that connects to a network through the 802 11b g radio or Ethernet You can use the server to transfer your application file to the CK30 Another benefit of using the FTP server is tha
102. ferent SSIDs and the connection fails Solution Make sure that the CK30 IP address host IP address subnet mask and default router are properly configured for your network The correct date and time on the CK30 are not always saved through a cold boot You need to re enter the date and time and then save your changes The CK30 does not save WEP key values when you change the SSID Re enter the WEP key value after you change the SSID and save your changes You should now be able to connect to the different access points CK30 Handheld Computer User s Manual 129 Chapter 6 Troubleshooting and Maintaining the CK30 Problems While Configuring Security continued Problem The CK30 does not appear to be authenticating and a network connection icon does not appear on the taskbar A network connection icon appears in the taskbar but it disappears You are using static WEP keys and you have a strong connection to the access point but you cannot communicate with it 130 Solution e The CK30 may not be communicating with your access point Make sure the network name on the CK30 is the same as the network name SSID of the access point that you are trying to communicate with The default network name is INTERMEC e The 802 1x security network may not be active Make sure that the server software is properly loaded and configured on the server PC For help see the documentation that shipped with your se
103. ft The Remove all keypad macros dialog box appears Remove ALL Keypad MACROs YES to remove ALL MACROS NO to remove single MACRO 2 Select Yes and press Enter A dialog box appears asking if you want to remove the entry from permanent storage CK30 Handheld Computer User s Manual 183 Appendix C Reprogrammable Keypad 3 Select Yes or No and press Enter You will hear a beep when your changes are successful To remove one macro 1 Press Ctl Alt Shift The Remove all keypad modifications dialog box appears Remove ALL Keypad Modifications YES to remove ALL Mods NO to remove single mod 2 Select No and press Enter The next dialog box appears x Press MACRO key ele to Remove Scancode Entered Confirm Scancode 3 Press the key that activates the macro twice and press Enter The select modifiers dialog box appears 4 Select the modifiers that you have assigned to the macro key and press Enter You will hear a beep when your changes are successful Finding the Registry Entries for Keypad Macros Registry files for each keypad macro are provided for you These files are located at CK_FFS KeypadMods KeypadModxxxx reg 184 CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad Each macro has its own entry To combine entries copy all the keys into a single registry file and combine identical keys to contain the data from both files
104. g Setup Assistant 35 using SmartSystems 40 using the Configuration Utility 36 contacting Intermec by phone xii contrast changing 17 Contrast Test diagnostic screen 112 CK30 Handheld Computer User s Manual Index converting a Trakker Antares application 83 copy files to CK30 using ActiveSync 88 using File Manager 97 copyright information xiv CPU Monitor diagnostics screen 113 CPU Register reading 121 customizing how applications load on the CK30 91 D Data Collection configuration menu option 38 dcBrowser documentation 4 decoded serial adapter attaching 28 cables 29 described 152 default configuration restoring 39 scanner 160 settings 160 deleting a file 96 device IP address viewing 118 Device Settings configuration menu option 38 device settings default configuration 164 DHCP server IP address viewing 118 diagnostics Battery Information 109 Bluetooth Console 111 Bootcode Version 112 Contrast Test 112 CPU Monitor 113 Display Test 114 Hardware Configuration Table 114 Installed Fonts 115 IVA Versions 115 Keypad Test 116 LED Test 116 Memory Information 117 Net Connect Test 117 119 Net Interface Information 118 Operating System Version 119 Radio Driver Version 120 Radio Information 120 191 Index diagnostics continued RAM Monitor 121 Read CPU Registers 121 Security Information 122 Sound Test 123 using 108 diagram Configuration Utility 37 dimen
105. g for ActiveSync on the CK30 is USB 4 Click Next in the Get Connected dialog box ActiveSync detects a device on the USB or serial port and prompts you to set up a new partnership 5 In the Set Up a Partnership dialog box click Next 6 In the Select Number of Partnerships dialog box select Yes I want to synchronize with only this computer and then click Next CK30 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications 7 In the Select Synchronization Settings dialog box check the items you want to synchronize and click Next 8 In the Setup Complete dialog box click Finish When the partnership has been established the following screen appears on your PC showing the device name of your CK30 and the Connected status oix Fie View Tools Help Sync top Details Explore Options WindowsCE Connected Synchronized Information Type Status The Microsoft ActiveSync Screen An ActiveSync icon amp also appears on the CK30 taskbar indicating that it has established an ActiveSync partnership with your PC try the Get Connected dialog box appears on your PC with the message Your device was not detected Make sure all of your cables are securely connected and click Next on the Get Connected dialog box until your device is detected Z Note If ActiveSync does not establish a partnership on the first Now that the partnership has been established Ac
106. ha key is enabled locked The window positioning feature is turned on The CK30 is buffering storing data You are in the password protected area of the CK30 The CK30 is connected using ActiveSync UDP Plus is connected UDP Plus is transferring data No UDP Plus connection The CPU monitor is enabled The RAM monitor is enabled If you are using static WEP and you cannot send information wirelessly make sure your WEP key setting is correct Changing the Contrast You can change the contrast of the screen by pressing and then lt lt Each time you press this key sequence the screen gradually gets darker until it is almost black and then it goes to the lightest setting which is almost white CK30 Handheld Computer User s Manual 17 Chapter 1 Using the CK30 Handheld Computer Using the Mouse Pointer 18 If you need to use a mouse to perform an action you can use the mouse pointer on your CK30 The mouse pointer can simulate single clicks double clicks right mouse button middle mouse button and left mouse button functions To turn on the mouse pointer Press Alt and then w The mouse screen icon appears in your taskbar Understanding the Mouse Pointer Keys Press This Key on a Keypad To Simulate This Function 42 key 50 key 52 key Left mouse button F2 x B Middle mouse button F3 Y C Right mouse button F4 Z D Single click 5 5 5 Double click Press down on mouse button 0 zer
107. hat are not supported CK30 Handheld Computer User s Manual 83 Chapter 3 Developing and Installing Applications You need these hardware and software components to use the Antares Migration Resource Kit e PC with at least 300MB of free disk space running Microsoft Windows 2000 XP e Microsoft eMbedded Visual C version 4 0 with Service Pack 2 The Resource Kit is part of the Intermec Developer Library IDL which is available from the Intermec web site at www intermec com idl Installing Applications on the CK30 84 There are several ways you can package applications to install on the CK30 e You can package your application as a cabinet CAB file e Ifyou have a simple application you may only need to deliver the EXE file e You can copy a directory structure that contains the application supporting files DLLs images sound files and data files Intermec recommends using CAB files to install your applications The CK30 uses standard Windows CE CAB files and will install third party CAB files Before the CK30 executes a CAB file it marks the file as read only so that it will not be deleted after installation After the CAB file is extracted the CK30 automatically saves any RAM based changes you have made to the registry or file system so that they will persist through a cold boot This process means that you will not have to reinstall your applications when your battery goes dead or you perform a cold
108. he Wavelink web site at www wavelink com Installing Applications Using the SmartSystems Console You can use the SmartSystems Console to drag and drop Intermec applications onto your CK30s The CK30 ships with the SmartSystems client loaded on it The console is part of SmartSystems Foundation which is available from the Intermec web site for free To download SmartSystems Foundation go to www intermec com SmartSystems 90 CK30 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications To use SmartSystems Console to install an application 1 Download your application file from the Intermec web site and unzip it on your desktop 2 Double click the application file to install it The application file should appear in the software vault 3 From the SmartSystems Console in the software vault drag and drop the application onto each CK30 discovered in your network For more information on using the SmartSystems Console see the online help Launching Your Application Automatically To launch your application automatically on the CK30 every time you perform a warm or cold boot make sure your CAB file places a shortcut to your application in the Windows StartUp folder Customizing How Applications Load on the CK30 If you have several processes that you need to have run ina specific order as the CK30 turns on you can use the AutoRun system to customize the way applications load For compatibility
109. he next sections describe how to scan a bar code label with the linear imager standard range laser tethered scanner or scanner attached to the serial port Scanning With the Linear Imager or Laser Scanner If the CK30 has a linear imager or standard range laser use the following procedure to learn how to scan bar codes The linear imager can decode PDF417 bar codes as well as bar codes with high density wide density and poor quality in any lighting conditions For help scanning PDF417 bar codes see the procedure on the next page To scan most bar code labels with a linear imager or laser scanner 1 Press Yo to turn on the CK30 2 Point the scanner window at the bar code label and hold the computer at a slight angle 15 to 25 cm 6 to 10 in from the label 3 Press the Scan button on the keypad or pull the trigger on a handle and direct the red beam so that it falls across all bars in the bar code label CK30 Handheld Computer User s Manual 23 Chapter 1 Using the CK30 Handheld Computer Good Read light green Scan button Scanning Using the linear imager or laser scanner to scan a bar code label When the CK30 successfully reads a bar code label you hear a high beep and the green Good Read light turns on briefly 4 Release the Scan button To scan PDF417 or Micro PDF417 bar code labels with a linear imager 1 Press Yo to turn on the CK30 2 Point the scanner window PDF417 or Micro PDF417 bar code labe
110. her right or left handed use and you can use it to carry a CK30 with or without a handle You can only use this accessory with a CK30 that has either the 1D linear imager or the 2D imager AL2 Handstrap The removable and adjustable handstrap make it easy for you to hold and use the CK30 without tiring your hand AL3 Swiveling Belt Clip Use the swiveling belt clip to store your CK30 while not in use Once you have attached the belt clip it is easy to insert and remove the CK30 as necessary CK30 Handheld Computer User s Manual 151 Appendix A Specifications AV1 Vehicle Cradle Use the AV1 vehicle to attach your CK30 to a vehicle such as a forklift The vehicle cradle provides protection from vibrations that exceed the level the CK30 can withstand alone Decoded Serial Adapter P N 225 715 001 The decoded serial adapter converts the 26 pin serial port on the CK31 into a DB9 9 pin male serial connector that you can connect to a decoded scanner Undecoded Serial Adapter P N 225 714 001 The undecoded serial adapter converts the 26 pin serial port on the CK31 into a DB9 9 pin male serial connector that you can connect to an undecoded scanner Typing Characters Not Printed on the Keypad 152 Each keypad uses hidden key sequences to access characters not printed on the keypad overlay Use the next tables to understand how to access these hidden characters on the different keypads Typing Hidden Characters on the Stan
111. hidden Not applicable a and then G Not hidden a and then I j Not applicable a and then K Not applicable and then L D and then lt a and then N D and then w Cm key and then O Not applicable a and then P Not applicable and then Q Not hidden and then R Not applicable and then T and then Right Enter Not hidden 154 CK30 Handheld Computer User s Manual Typing Hidden Characters on the VT ANSI TE Keypads Appendix A Specifications Press This Key Sequence on One of the Keypads ToType 42 Key 52 Key Not hidden and then 6 i Not applicable a and then G Not hidden a and then I Not applicable a and then K Not applicable a and then L gt and then 4 and then N D and then Vv Cm key and then O Not applicable a and then P a and then 5 a and then R a and then Alpha Not hidden a and then Tab Not hidden lt gt and then lt 4 Not hidden gt gt and then gt Not hidden and then Right Enter Not hidden CK30 Handheld Computer User s Manual 155 Appendix A Specifications Pin Assignments for the Serial Port Use the following illustration and table to understand the pinouts on the 26 pin serial port of the CK30 Pin 13 Pin 1 Pin 14 Pin 26 Identifying the Pins in the CK30 Serial Port Pin Assignments for the Serial Port Pin oo AON AW KR WO NH e e ee NO S amp S 156 1 0 to Signal Name Term
112. his Remove scroll bars Remove top and left margins Use a small font Remove spacing between cells in a table Set the font size for entries in a table Create a shorter text edit box that stretches across the screen Control the order of controls the tab key jumps to Use These Attributes in Your Tags lt body scroll no gt lt body gt lt body topmargin 0 leftmargin 0 gt lt body gt lt basefont face Lucida Console size 1 gt lt font gt lt table class Menultem cellspacing 0 cellpadding 0 gt lt table gt lt tbody style font 7pt Lucida Console gt lt tbody gt Tip You can also use this attribute with theader and tfooter tags lt input type text name barcodel tabindex 1 style font size 6pt width 160px gt lt input type text name barcodel tabindex 1 gt Converting a Trakker Antares Application to a CK30 Application If you have an existing Trakker Antares application that you would like to run on the CK30 you can use the Antares Migration Resource Kit to convert it The Antares Migration Resource Kit is a set of libraries and tools that you use to convert your existing Trakker Antares C applications into C applications for use on the CK30 The CK30 does not support all Trakker Antares PSK functions You may need to rewrite parts of your application when converting it for use on the CK30 See the resource kit documentation for a list of functions t
113. icy is allowed to log in to the server For help see the documentation that shipped with your authentication server software the IP address and secret key for your access point must match the IP address and secret key on your authentication server You may need to re enter the IP address and secret key on both your access point and authentication server your authentication server is active and that it can communicate with your access point You can use the PING utility to determine communications Go to Diagnostics gt System Diagnostics gt Ping Utility the authentication server software is running on the server PC 131 Chapter 6 Troubleshooting and Maintaining the CK30 Problems With Wireless Connectivity Problem When you turn on the CK30 after it was suspended for a while 10 15 minutes or longer it can no longer send or receive messages over the network The network connection icon is in the taskbar but the host computer is not receiving any data from the CK30 The CK30 is connected to the Intermec Application Server or host computer and you move to a new site to collect data The network connection icon was visible but now the no network connection icon BA is visible 132 Solution The host may have deactivated or lost your current terminal emulation session In a TCP IP direct connect network you need to turn off the Keep Alive message if possible from the host so that the TCP
114. ill not be able to close an application or view the properties of an application without logging in Use Task Manager to perform these tasks e View all applications currently running on the CK30 e Close an application e Switch between applications e View the properties of an application Viewing All Applications Currently Running on the CK30 98 If you want to close down an application while you are using a different application or if you want to make sure that you have all applications closed before you close the System Main Menu you can use the Task Manager to view all applications that are currently running on the CK30 To view applications currently running on the CK30 e Press Alt and then Tab CK30 Handheld Computer User s Manual Chapter 4 Managing the CK30 The Task Manager dialog box appears with the active application or task selected Task Manager 1 Command Prompt 2 File Manager 3 Configuration Utility Exit Esc Select Enter 3 54 PM Closing an Application You can use the Task Manager to close an application at any time You can close the application you are currently using or another application that is running in the background To close an application 1 Select the application you want to close A list box similar to the following appears Select Enter Cancel Esc 2 Scroll to End Task and press Enter The application closes and you return to the System Main Menu
115. inal Description GND Ground VCC_EXT 5V O External 5V 500 mA maximum output TXD O RS 232 TXD RTS O RS 232 RTS DTR O RS 232 DTR RXD I RS 232 RXD CD I RS 232 DCD ActiveSync wakeup CTS I RS 232 CTS DSR I RS 232 DSR VIDEO I DBP from tethered undecoded scanner SOS I Start of scan from tethered undecoded scanner TETH_SCAN I Active low input used to indicate an external scanner connection CK30 Handheld Computer User s Manual Appendix A Specifications Pin Assignments for the Serial Port continued Pin 13 14 15 16 CK30 Handheld Computer User s Manual Signal Name GND GND TRIGGER LASEN BEEP GOODREAD VBUS UDC UDC TX TX RX RX GND I O to Terminal fei fej O I O a O ff Description Ground Ground Trigger input from tethered undecoded scanner Laser enable output to tethered undecoded scanners Beep output to tethered undecoded scanner Good Read output to tethered undecoded scanners USB Wake up 5V power from USB host USB DATA Client USB DATA Client Ethernet TPETXP Ethernet TPETXN Ethernet TPERXP Ethernet TPERXN Ground 157 Appendix A Specifications 158 CK30 Handheld Computer User s Manual Default Settings CK30 Handheld Computer User s Manual 159 Appendix B Default Settings Default Configuration Settings Use the following tables to see the default configuration settings of the CK30 If you restore the CK30 to factory
116. ing a bar code label that you know will scan Compare the two bar code labels to see if the bar code quality is too low You may need to replace the label that you cannot scan e Make sure the bar code symbology you are scanning is enabled Use the Configuration Utility to check the symbologies On the Symbologies Menu each symbology that is enabled has a check mark v next to the name of the symbology If your bar code symbology is disabled enable it and then try scanning the bar code label again e Make sure that the application you are running on the computer is expecting input from a bar code You may need to type this information instead of scanning it The scanner window may be dirty Clean the window with a solution of ammonia and water Wipe dry Do not allow abrasive material to touch the window e The computer may have decoded the bar code label in a symbology other than the label s actual symbology Try scanning the bar code label again Make sure you scan the entire label e To operate the computer quickly and efficiently you should enable only the bar code symbologies that you are going to scan CK30 Handheld Computer User s Manual Chapter 6 Troubleshooting and Maintaining the CK30 Booting the CK30 You seldom need to warm or cold boot the CK30 The CK30 uses the configuration currently saved in flash memory during the boot process You need to boot the CK30 when an application is locked up and
117. ion ID and other information You must set the system message SYS MSG flag to E in the transaction header For help see the Intermec Application Server user s manual is a 2 byte field containing one of these values CG Configuration Get request sent from the host application Cg Configuration Get response sent from the CK30 to the host CS Configuration Set request sent from the host application Cs Configuration Set response sent from the CK30 to the host are the reader and configuration commands that you want to set on the CK30 or the current value you want to retrieve from the CK30 To save configuration changes in flash memory send the reader command 1 as the last command For a list of all supported commands see the Intermec Computer Command Reference Manual 43 Chapter 2 Configuring the CK30 44 To see an example of the host application transaction see the example on page 45 Configuring the CK30 in a TCP IP Direct Connect Network You can use the host computer to configure a wireless CK30 in your TCP IP network To send and receive configuration data you need to write a host application that can communicate with the CK30 directly through an access point or through the Ethernet network Use the Terminal Message Format TMF protocol to send and receive transactions between the host application and the CK30 To set up the host computer e Verify that you can communicate with the CK30
118. ional keypads CK30 Handheld Computer User s Manual Index typing hidden characters 153 using 8 ION Client See Intermec Computer Command Reference Manual ION Configuration menu option 38 ION configuration default settings 165 IPSec described 73 IVA IVA Versions diagnostics screen 115 version supported in this manual 4 K key gt illustrated 9 10 11 Cm illustrated 9 10 11 X illustrated 9 10 11 Yo illustrated 9 10 11 Scan button illustrated 9 11 keypad 42 key illustrated 9 50 key illustrated 10 52 key illustrated 11 disabling or modifying key functions 14 international 8 keys changing the functionality 168 locating the changes registry files 179 locating the keypad macro registry files 184 or 9 changing contrast 17 macro utility enabling 181 macro recording 181 macros creating 168 180 options 145 programming any key to work as a function key 173 programming to launch an application 175 remapping keys 177 removing all reprogramming 178 removing macros 183 reprogramming 168 reprogramming for Unicode characters 169 reprogramming for virtual keys 171 terminal emulation 9 typing hidden characters 152 193 Index keypad continued using color coded keys 12 Keypad Test diagnostic screen 116 L L2TP described 73 launching an application automatically 91 from a key or key combination 175 Layer Two Tunneling Protocol L2TP 73 LEAP se
119. l and hold the computer at a slight angle six to ten inches from the label 3 Press the Scan button on the keypad or pull the trigger on a handle and direct the red beam so that it falls across at the top row of the bar code label 24 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer Good Read light green Scan button Ae SG Z 2 S Coe Scanning a PDF417 or Micro PDF417 Bar Code Label 4 Move the beam down all rows of the bar code label The CK30 clicks as it reads each row 5 The CK30 emits a high beep and the green Good Read light turns on briefly when the CK30 successfully reads the entire bar code label You may need to continue moving the beam from the bottom of the bar code label to the top and back to the bottom until you hear the high beep 6 Release the Scan button CK30 Handheld Computer User s Manual 25 Chapter 1 Using the CK30 Handheld Computer Attaching a Tethered Scanner You can use a tethered scanner with the CK30 if you ordered it with a 10 pin tethered scanner port in place of the integrated scanner The following devices have been supported by the CK30 Supported Device Required Cable 1550C0100 1550C0102 1550C0104 068419 001 and 1550C0105 I551E5 3 606034 02 1553 3 606034 02 128X wands 069444 002 ASCII generic decoded output scanner 3 606034 02 These products are not RoHS compliant and are discontinued This information is
120. m then Scan Laser only Disable Hardware Trigger Any scanner Enable Turn Off After Good Read Any scanner Enable One shot Scanner Port Settings Baud Rate Data Bits Parity Stop Bits CK30 Handheld Computer User s Manual Default Value 9600 bps 7 bits Even 2 stop bit 161 Appendix B Default Settings Default Scanner Configuration continued Imager Settings 1D Omni directional Decode Enable Lighting Mode Lighting Goal Image Dimension Bottom Position Top Position Aimer LED Duration Sticky Aimer LED Duration Decode Security Settings Consecutive Data Validation Identical Consecutive Timeout Different Consecutive Timeout Virtual Wedge Settings Virtual Wedge Enable Grid Default Value Enable Ilum LED Priority 60 479 0 0 ms 0 ms Default Value 0 300 ms 0 ms Default Value Enable Null Default Communications Configuration Communication Settings Device Name 802 11 Radio Settings Security Choice Funk Security Active Profile Profile Label Network Type Channel SSID Power Mode 8021x Default Value WindowsCE Default Value Funk Security Profile 1 Profile_1 Infrastructure 3 INTERMEC Disabled CAM None CK30 Handheld Computer User s Manual Appendix B Default Settings Default Communications Configuration continued 802 11 Radio Settings Funk Security continued Association Encryption Pre Shared Key IP Settings DHCP DHCP Client
121. mager the CK30 supports these bar code symbologies China Post Codabar Codablock A Codablock F Code 11 Code 2 of 5 Code 39 Code 93 Code 128 EAN UCC Composite Interleaved 2 of 5 CK30 Handheld Computer User s Manual Matrix 2 of 5 Micro PDF417 MSI PDF417 Plessey RSS 14 RSS Limited RSS Expanded Telepen TLC 39 UPC EAN 145 Appendix A Specifications If you are using the standard range laser the CK30 supports these bar code symbologies China Post Codabar Codablock A Codablock F Code 11 Code 2 of 5 Code 39 Code 93 Code 128 EAN UCC Composite Interleaved 2 of 5 Matrix 2 of 5 Micro PDF417 MSI PDF417 Plessey RSS 14 RSS Limited RSS Expanded Telepen TLC 39 UPC EAN Linear Imager Reading Distances Minimum reading distances are measured in the dark 0 lux Minimum Reading Distances With 2 247 cm 0 885 in Setback Bar Code Symbology Contents Density Code 39 RESO 0 100 MM 0 1 mm 4 mils R 0 125 MM 0 125 mm 5 mils 0 25 0 25 mm 10 mils 0 5 0 5 mm 20 mils RIMM 1 mm 40 mils UPC EAN 120010010100 0 33 mm 13 mils PDF417 10 mil 0 254 mm 10 mils 15 mil 0 381 mm 15 mils 146 Minimum Maximum Distance Distance 8 6 cm 3 42 in 11 7 cm 4 6 in 7 6 cm 3 in 14 7 cm 5 8 in 3 8 cm 1 52 in 1 8 cm 0 72 in 5 4 cm 2 12 in 2 8 cm 1 12 in 7 6 cm 3 in 5 6 cm 2 22 in 21 6 cm 8 5 in 28 7 cm 11 3 in 37 6 cm 14 8 in 23 6 cm 9 3 in 14 7 cm 5 8 in 16 7
122. n 4 keys 168 properties viewing applications 100 viewing file 97 Protected Extensible Authentication Protocol PEAP described 63 protective boot AG2 accessory 151 protective case AGI accessory 151 PSK default configuration 163 164 using to convert Trakker Antares applications 83 R radio communications configuring 48 configuring 802 11b g 48 configuring Bluetooth 53 default configuration 163 signal using to place access points 120 Radio Driver Version diagnostics screen 120 Radio Information diagnostics screen 120 RAM Monitor diagnostics screen 121 Read CPU Registers diagnostics screen 121 reading distances linear imager 146 standard range laser 148 recording macros starting 181 stopping 183 register displaying values 121 registry entries combining 180 185 registry files keypad changes 179 keypad macros 184 remapping keys 177 remotely managing the CK30 using Avalanche 90 removing keypad macros 183 password protection 102 195 Index removing continued programming modifications from keys 178 SD card 32 repositioning a window 19 reprogrammable keypad utility enabling 169 navigating within 168 reprogramming the keypad 168 reset switch 139 Restore Defaults configuration menu option 38 restoring default settings 39 restricting access to System Main Menu 100 RS 232 communications configuring 46 Run command using to run an application 95 running applicatio
123. n Menu and select Diagnostics at any time while running an application The Diagnostics menu contains these options e Hardware Diagnostics e Software Diagnostics e System Diagnostics Use the Hardware Diagnostics menu to run tests on the CK30 or view system information For example you can run an LED test to determine if your CK30 lights are working correctly or you can view how much of a charge you have left in your main battery Use the Software Diagnostics menu to view the version of your operating system the bootcode version and Intermec Value Add IVA information Use the System Diagnostics menu to help analyze network system or applications problems on the CK30 For example you can run diagnostics to check the network communications To open the diagnostics menu 1 Press C and then 2 If you have set a password enter it in the System Menu Access screen and press Enter The System Main Menu appears 3 Select Diagnostics oftware Diagnostics stem Diagnostics un un Exit Esc Select Enter 6 09 PM 4 Choose the diagnostics menu you want to use 108 CK30 Handheld Computer User s Manual Chapter 5 Running Diagnostics To close the Diagnostics menu 1 Press Esc until you return to the System Main Menu 2 From the System Main Menu press Esc 3 When the Exit Main Menu screen appears press Enter When you exit the System Main Menu the CK30 resumes the application you were
124. n of Change 002 04 2004 Added new information to support the release of Service Pack 1 New information includes remote upgrade using Intermec Settings configuration using Intermec Settings one to one or with the Wavelink Avalanche package support for IE Browser support for the EasyADC system and other minor updates and revisions 003 07 2004 Added an addendum to support the release of Service Pack 2 New information includes the addition of CCX compliance the EAN UCC Composite symbology Funk security the ability to disable or modify some key functions and other minor updates 004 01 2005 Revised to include information for the Service Pack 3 release Changes include the addition of the SP2 addendum to the user s manual CK30C support for iBrowse VPN support support for a programmable keypad and minor updates and corrections 005 11 2005 Updated information on Funk security and configuration added new diagnostics and added information on SmartSystems 006 06 2006 Revised the manual to support RoHS compliance Other new information includes an updated list of scanners and cables instructions for changing the contrast instructions for scanning PDF417 and Micro PDF417 bar codes instructions for loading multiple certificates expanded information about the backup battery and the Backup Battery Very Low dialog box troubleshooting information for the SD card bar code symbologies listed by scanner option new information on the
125. n the System Main Menu Select the Configuration Utility Select Communications gt 802 11 Radio gt Security Choice From the Security Choice list select Microsoft Security uu F amp F Ww N Press Enter An alert box appears telling you that you must save your settings and warm boot the CK30 for your new security choice to take effect 6 Select Yes and press Enter Your CK30 warm boots and your new security choice is Microsoft security Configuring WPA Security Wi Fi Protected Access WPA is a strongly enhanced interoperable Wi Fi security that addresses many of the vulnerabilities of Wired Equivalent Privacy WEP Instead of WEP WPA uses Temporal Key Integrity Protocol TKIP for its data encryption method Currently WPA satisfies some of the requirements in the IEEE 802 11i draft standard When the standard is finalized WPA will maintain forward compatibility CK30 Handheld Computer User s Manual 57 Chapter 2 Configuring the CK30 58 WPA runs in Enterprise 802 1x mode or PSK Pre Shared Key mode e In Enterprise mode WPA provides user authentication using 802 1x and the Extensible Authentication Protocol EAP That is an authentication server such as a RADIUS server must authenticate each device before the device can communicate with the wireless network e In PSK mode WPA provides user authentication using a shared key between the access point and the CK30 WPA PSK is a good solution for sm
126. ndow in the CK30 screen e Press 5 To turn off the repositioning feature e Press Alt and then lt amp CK30 Handheld Computer User s Manual 19 Chapter 1 Using the CK30 Handheld Computer Understanding the Status Lights The status lights on the CK30 turn on to indicate the status of the battery a successful decode of a bar code or a user defined function Good Read go green Ly Battery Ready to Work LE AN light indicator blue ae ee 9 CK30 Status Lights The Battery light and the battery screen icons work with each other to alert you to the status of your battery If the Battery light comes on check the taskbar to see which battery icon appears on it Use the CK30 Screen Icons table on page 3 to help determine when you need to replace your battery Understanding the CK30 Status Lights Light Name User Defined Battery Good Read 20 Light Description a Use the Intermec resource kits to program these lights to turn on and off for any task or error within your application The resource kits are part of the Intermec Developer Library IDL which is available from the Intermec web site at www intermec com idl Light Status What It Means Off The battery is charged On Battery is critically low You need to replace the battery now This green light comes on when the CK30 successfully decodes a bar code CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Compu
127. nner Window and CK30 Screen 140 To keep the computer in good working order you may need to P puter in g g order you may perform these minor maintenance tasks e Clean the scanner window e Clean the CK30 screen Clean the scanner window and CK30 screen as often as needed for the environment in which you are using the computer To clean the CK30 use a solution of ammonia and water CK30 Handheld Computer User s Manual Chapter 6 Troubleshooting and Maintaining the CK30 There are no user serviceable parts inside the CK30 Opening the unit will void the warranty and may cause Caution damage to the internal components To clean the scanner window and computer screen 1 Press Yo to turn off the CK30 2 Dip a clean towel or rag in the ammonia solution and wring out the excess Wipe off the scanner window and screen Do not allow any abrasive material to touch these surfaces 3 Wipe dry CK30 Handheld Computer User s Manual 141 Chapter 6 Troubleshooting and Maintaining the CK30 142 CK30 Handheld Computer User s Manual Specifications CK30 Handheld Computer User s Manual 143 Appendix A Specifications Physical and Environmental Specifications 144 Use this section to locate technical information about the CK30 and its available features and options Physical Dimensions Length 20 3 cm 8 0 in Width 8 9 cm 3 5 in Depth 5 5 cm 2 15 in with standard case 6 2 cm 2 45 in with wide ca
128. nner to the Serial Port cceesseseeeseeeeseseeeeeeeeeeeseneeeesenees 28 Installing an SD Catd staid e eae 8 tite viata wet ates A deri betes 30 2 Configuring the CK30 0000000000 ccsssssssssnnnneeeseessecceseessnsssssen 33 How to Configure the CK30 Parameters s ssssssssssesesssrsrsssstsrststrrsrstsrtsrsrresrsrestsrs 34 Configuring the CK30 With the Setup Assistant 0 0 0 cceseeseseeeeeeeneeees 35 Configuring the CK30 With the Configuration Utility e e 36 Configuring the CK30 With SmartSystems Console 00 0 seeseseeeeteeeeees 40 Configuring the CK30 by Scanning Bar CodeS ceeeseeeeseeseeteeeeeeeeees 41 Configuring the CK30 Through the Network cic eeseeeeeesereeeeseeeeeenes 42 Synchronizing the CK30 System Time With a Time Server eee 45 Configuring the CK30 for Your Network ccecssesseeseeeeeeseeeeseseeseeeseeeeeseeeessees 46 Configuring Serial Communications 0 cccecsseseesseeesereeeeseseeeeseneneeeeneeees 46 Configuring 802 11b g Radio Communications cceeesseeeesereeeeeeeeeeees 48 Configuring Ethernet Communications on Older CK303 seers 51 Configuring Bluetooth Radio Communications c cseeeseeseseteeeeeneeees 53 Configuring Security iip eniri a saan ode ie EE EEE ER RE E 55 Choosing Between Funk and Microsoft Security s sseesesseeesreerereeeereree 56 Configuring WPA SECU tnei irasa itea i Ea E 57 Configuring 802 1x Security sesane e inn iE oes 63 Configuring LEAP SEc rity oa erp at ee ne iasa Inor
129. ns from File Manager 95 S safety icons xi saving changes to flash 75 Scan button illustrated 9 11 troubleshooting 134 scan code hardware remapping 177 scanner attaching a tethered 26 default configuration settings 161 62 energy saver mode 27 list of supported devices and cables 26 troubleshooting 134 scanner trigger programming any key to be 173 scanner window cleaning 140 scanning bar code to save changes 76 bar codes 22 bar codes to configure the CK30 41 linear imager 23 PDF417 or Micro PDF417 24 standard range laser 23 screen cleaning 140 Contrast Test diagnostic screen 112 196 contrast changing 17 specifications 144 understanding icons 16 using 15 screen icons understanding 16 SD card cannot find SDMMC Disk folder 129 CK30 will not boot from card 129 how to access files 85 inserting or removing 30 troubleshooting 129 using to install applications 89 using to store applications 85 SDMMC Disk folder access to files on SD card 85 cannot find after inserting SD card 129 using to store applications 85 security certificates overview 69 configuring 55 LEAP 66 WEP Funk security 67 Microsoft security 68 WPA overview 58 WPA2 802 1x 59 WPA2 PSK 60 WPA 802 1x 59 60 WPA PSK Funk security 60 Microsoft security 62 decode default configuration 162 disabling 73 restricting access to System Main Menu 100 Security Information diagnostics screen 122
130. nsole CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Configuring the CK30 by Scanning Bar Codes You can change some of the configuration parameters of the CK30 by scanning Code 39 or Code 93 bar code labels containing configuration commands This method is a fast and easy way to change just a few configuration parameters on a single CK30 You can only change some of the configuration parameters by scanning bar codes To configure all of the configuration parameters use the Configuration Utility or send commands through the network to your CK30 You can print and scan the bar code labels from the Intermec Computer Command Reference Manual or you can create your own bar code labels For help see the Intermec Computer Command Reference Manual You can also use Intermec s EasySet software to print configuration labels you can scan to change your configuration settings For more information see the EasySet online help EasySet is available from the Intermec Data Capture web site There are some limitations on using EasySet labels to change symbology configuration settings Please use an alternate method of configuration for setting up symbologies For example you can use the Beeper Volume configuration command to adjust the beep volume of the CK30 Scan this bar code label to set the volume to the lowest quietest level Beeper Volume Low BV1 When you scan bar code configuration commands th
131. ntation of RAM usage There are two columns in the RAM Monitor icon The left column indicates the amount of storage available The right column indicates the amount of program memory available The fewer bars you have in either column the more memory you have left To open the RAM Monitor diagnostic Go to Diagnostics gt System Diagnostics gt RAM Monitor The RAM Monitor icon fH appears on the taskbar To close the RAM Monitor diagnostic 1 From the Start menu tap Programs gt Intermec Diagnostics gt System gt RAM Monitor A dialog box appears asking if you want to stop the RAM Monitor 2 Press Enter Read CPU Registers The Read CPU Registers diagnostic reads every register in the x scale processor chip and displays the values To open the Read CPU Registers diagnostic e Go to Diagnostics gt Hardware Diagnostics gt Read CPU Registers CK30 Handheld Computer User s Manual 121 Chapter 5 Running Diagnostics Sample Screen Read Registers General Purpose I O GPLRO 0x092C151F GPLR1 OxFF43EFBE GPLR2 O0x00C0E003 GPDRO O0xC3E348C0 GPDR1 O0xFCBEABC2 GPDR2 0x0001FFFF GRERO 0x00080020 Exit Esc Scroll Dwn Up Security Information Use the Security Information diagnostic to troubleshoot security authentication The Security Information diagnostic displays security events as they occur on the CK30 This diagnostic works with both Microsoft and Funk security choices To open the Securit
132. o 0 zero 0 zero Release the mouse button period Tab period For example to generate a left single click with the 52 key keypad e Press B and then 5 i 7 A 7 8 9 16 amp ke g M Moving the Mouse Pointer Use the numeric keypad to move the mouse pointer by pressing the appropriate number key associated with the direction you want the mouse pointer to move CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer To click and drag an item on the screen 1 Position the mouse pointer on the part of the window you want to move 2 Press the key for the left mouse button and then press 0 zero 3 Use the directional keys to drag the mouse pointer 4 Release the mouse pointer by pressing period or Tab depending on your keypad To turn off the mouse pointer e Press Alt and then w Repositioning a Window If you need to move a window to see more of a screen you can reposition the window without having to use the mouse pointer When you turn on the positioning feature the focus is on the top window You can change the focus to another window by using the Task Manager to select a different task See Managing Applications on the CK30 on page 98 To reposition a window 2 Use the numeric keypad to move the window See page 3 for an illustration of the numeric keypad and how to use the number keys as directional keys To recenter the wi
133. oblem You have an input device attached to the CK30 and it cannot read any bar codes The input device attached to the computer does not appear to work well or read bar code labels very quickly Your 1551E or 1553 scanner was working fine but after changing the port setting you cannot change the configuration You receive a message reading Scanner Communication Failure when trying to connect a 1551E or 1553 decoded scanner The configuration settings in the Configuration Utility do not match the settings on your 1551E or 1553 You receive an error when changing the scanner model with a serial adapter attached 136 Solution You may not be using an input device that is supported with the CK30 Make sure you are using one of the supported input devices and that you have selected the correct scanner model using the Configuration Utility See page 26 for a list of supported input devices Try setting the Scanner Model command to the specific input device you have attached Check the bar code symbologies you have enabled on the CK30 Enable only the symbologies that you are using The 1551E or 1553 scanner must be using the correct RS 232 settings to allow configuration from the Configuration Utility Try disabling and then enabling the scanner port state Try these steps in order 1 Make sure that you are using the correct cable P N 3 606034 xx N Try enabling the scanner port Go to Data Collec
134. odifications You can remove all reprogramming modifications you made or pick a specific modification to remove Another way you can remove all modifications is by choosing to restore defaults For help restoring defaults see Restoring Default Settings on page 39 To remove all reprogramming modifications 1 Press Ctl Alt Shift Y The Remove all keypad modifications dialog box appears Q Remove ALL Keypad Modifications YES to remove ALL Mods NO to remove single mod 2 Select Yes and press Enter A dialog box appears asking if you want to remove the entry from permanent storage 3 Select Yes or No and press Enter You will hear a beep when your changes are successful 178 CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad To remove one reprogramming modification 1 Press Ctl Alt Shift Y The Remove all keypad modifications dialog box appears Remove ALL Keypad Modifications YES to remove ALL Mods NO to remove single mod 2 Select No and press Enter The next dialog box appears amy Press key containing modification to UNDO Scancode Entered Confirm Scancode pat 3 Press the key containing the modification you want to remove twice and press Enter The select modifiers dialog box appears 4 Select the modifiers that you have assigned to the key and press Enter You will hear a beep when your changes are successful Finding the Registry
135. omputer In this chapter you will find these sections CK30 Handheld Computer User s Manual Introducing the CK30 Handheld Computer What s New Using the Battery Using the Keypad Using the Screen Understanding the Status Lights Understanding the Beeps Scanning Bar Codes Installing an SD Card Chapter 1 Using the CK30 Handheld Computer Introducing the CK30 Handheld Computer GIFi 66 CERTIFIED The Intermec CK30 is an ergonomically designed handheld computer built on the Microsoft Windows CE NET operating system It is a lightweight easy to use reliable computer that runs client server applications terminal emulation applications and browser based applications Good read light User defined Intermec Ready to Work Indicator Serial Battery port light Battery CK30 Handheld Computer CK30 Handheld Computers with an IEEE 802 11b g radio installed are Wi Fi certified for interoperability with other 802 11b g wireless LAN devices The CK30 computer is available in three different models that offer several options To find out which model of the CK30 you have locate the configuration label on the back of the computer The first five characters of the configuration number indicate the model of CK30 you ordered CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer E CK30 LJ Fee XXV X XA MFD XXXXXXXXX 20XX SN w000xxxx lt xx HH HLT NAA
136. omputer User s Manual 11 Chapter 1 Using the CK30 Handheld Computer Using the Color Coded Keys Each keypad available for the CK30 provides color coded keys to let you access additional characters symbols and functions printed on the keypad overlay Once you understand how to use the color coded keys and key sequences you will know how to access all of the additional features printed on the keypad overlay There are two color coded modifier keys on the CK30 the orange key and the green key You press and release the first key and then press and release the second key to access the color coded character or function printed above a key Using the Color Coded Keys You Want To Use an orange character or function printed above a key Use a green character or function printed above a key Use a blue character printed on a key 42 key and 50 key keypads only Lock the orange green Ctl Alt or Shift key to stay on Unlock a green orange Ctl Alt or Shift key 4 Press D key and then the key with character or function printed above it a key and then the key with character or function printed above it Shift key and then the key Ctl Alt or Shift key twice e gt Ctl Alt or Shift key once b gt c 5 Example Press D and then 2 to type the character on the 52 key keypad Press C and then J to type the character on the 50
137. option is no longer available on the CK30 The information in this section is useful only if you already have an installed base of older CK30s with the Ethernet option You can use an older CK30 directly in an Ethernet network if you ordered the Ethernet option on your CK30A Insert the CK30A into an AD1 or AD2 Communications Dock The communications dock has an Ethernet connector that makes it possible for the CK30 to communicate with your Ethernet network CK30 Handheld Computer User s Manual 51 Chapter 2 Configuring the CK30 52 Host Ethernet Older CK30s in an Ethernet Network To use an older CK30 in an Ethernet network 1 Configure these network parameters on each CK30 e Ifyou have a DHCP server enable DHCP e Ifyou do not have a DHCP server set these parameters a IP address b Subnet mask c Default router 2 If required for your network you may also need to set these parameters on each CK30 e Primary and secondary DNS Servers Primary and Secondary WINS Servers 3 Make sure that your CK30 is talking to the network and that the network can see your CK30 CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Configuring Bluetooth Radio Communications You can send and receive information to printers wirelessly using the Bluetooth module by Socket Communications The Bluetooth technology uses short range radio links and allows for communications over a 10 meter 32 8 ft range
138. ormation is structured Configuration Utilit 1 Data Collection 2 Communications 3 Device Settings 4 SmartSystems Information 5 ION Configuration 6 Restore Defaults 7 Save to Flash 8 Printers Exit Esc Select Enter 09 PM Data Collection Device Settings 1 Internal Scanner Nam 1 Date and Time 2 Dock Tethered Scanner 2 Beeper 3 Virtual Wedge 2 802 11 Radio 3 Display 3 VPN 4 Keypad 4 Bluetooth 5 Power Management 5 PSK Settings 6 File Backup 6 UDP Plus 7 IE Browser 8 More Exit Esc Select Enter Exit Esc Select Enter Exit Esc Select Enter 8 18 PM 8 23 PM 8 50 PM Internal Scanner Date and Time lt Enabled gt 2 Symbologies 3 Symbology Options 4 Scanner Settings 5 Imager Settings 802 11 Radio 1 Security Choice lt Funk Security gt 2 Funk Security 3 IP Settings 4 Certificates 5 Radio Measurement 1 Date lt Sunday March 29 2015 gt 2 Time lt 8 52 34 PM gt 3 Select Time Zone lt GMT 8 Pacific US gt 6 Decode Security lt 250 gt 4 Adjust for Daylight Time lt True gt Exit Esc Select Enter Exit Esc Select Enter Exit Esc Select Enter 8 20 PM 8 48 PM 8 52 PM Configuration Utility Menus at a Glance CK30 Handheld Computer User s Manual 37 Chapter 2 Configuring the CK30 38 Configuration Utility Menu Options Menu Option Data Collection Communications Device Settings
139. program any key or key combination to launch an application To program a key or key combination to launch an application 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears Function Key Active Left Function O Right Function No Function Ignore Modifiers CK30 Handheld Computer User s Manual 175 Appendix C Reprogrammable Keypad 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears Key Response Reprogram VKEY Keyboard Command Run Program Modify Scancode 6 Select Run Program and press Enter The application dialog box appears Application to run ae Command Line Browse 7 In the Application to run text box type the location of the application you want to launch or click Browse to locate the application 8 Optional Enter any command line parameters you want to use 9 Press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 10 Select Yes or No and press Enter 176 CK30 Handheld Computer User s M
140. r DB9 connector Battery 3 Attach the scanner to the serial adapter 4 Refresh Intermec Settings If you attach the undecoded serial adapter the default scanner is the 1550C05XX If you attach the decoded serial adapter the default scanner is the 1551E Ww Use Intermec Settings to select your scanner model and configure the serial port For help using Intermec Settings see Configuring the CK30 With SmartSystems Console on page 40 Note When you attach an undecoded serial adapter to the CK30 the internal scanner does not work Installing an SD Card 30 You can use a Secure Digital SD card to increase file storage and install software The CK30 currently supports SD cards that hold up to 1 gigabyte of information The SD card slot is located on the top of the CK30 just above the laser scanner window To insert an SD card 1 Press Yo to turn off the CK30 2 Remove the two screws on the SD card slot door and remove the door CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer 3 Gently insert the SD card into the CK30 with the printed side facing the keypad and screen side of the CK30 CK30 SD card M TN Zo O EP X 4 Push the card into the slot until it latches in place and the steel card retainer covers the end of the SD card 5 To verify that the SD card is seated correctly press Yo to turn on the CK30 Ifthe SD card contains
141. rk Key Index select the key you want to use for data transmission Exit the Configuration Utility CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Loading a Certificate If you choose to use transport layer security TLS with WPA or 802 1x security you need to have a unique client certificate on the CK30 and a trusted root certificate authority CA certificate You can use a third party CA to issue unique client certificates and a root certificate There are three ways to load certificates on the CK30 e Ifyou are using Active Directory to issue certificates you can use the Enroll Certificates application to load the certificates e Ifyou are using another third party CA you can use the Import Certificates program to load the certificates e Ifyou have multiple certificates to install you can use the Import Root Certificates and Import User Certificates functions Note For certificates to be valid the CK30 must be set to the correct date and time After cold booting the CK30 you may need to correct the date and time To load certificates if you are using Active Directory 1 Configure the network and radio settings for the CK30 to communicate with your certificate authority 2 From the Configuration Utility select Communications gt 802 11 Radio gt Certificates 3 Select Enroll Certificates The Enroll Certificates dialog box appears User Name j Password Server Canc
142. rmec Application Server e Configure a peer to peer destination name for the host application Create a transaction ID NGCFGRSP that will be routed to this destination name The Intermec Application Server uses the transaction ID to route responses from the CK30 back to the host application NGCFGRSP is a special transaction ID that the server uses to forward configuration response data from a CK30 All configuration responses are routed with the NGCFGRSP transaction ID The Intermec Application Server cannot keep track of multiple applications sending reader or configuration commands If you have two host applications sending reader or configuration commands they must both be configured to receive the NGCFGRSP transactions and therefore both will receive all responses from all CK30s CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 To set up the host computer e Verify that the host computer can communicate with the Intermec Application Server To set up the application e Prepare and write a host application that can communicate with the Intermec Application Server and send transactions to and receive transactions from the CK30 in this format transaction header TMF field where transaction header TMF field commands CK30 Handheld Computer User s Manual is a 96 byte field containing the message number date and time source application ID destinations application ID transact
143. rt on the CK30 Attach the scanner to the CK30 Use Configuration Utility or Intermec Settings to enable the port Use the scanner to scan a bar code The scanner should work now but energy saver mode is disabled Continue with Steps 9 through 11 only if you want to use energy saver mode Install the correct energy saving cable Use P N 3 606034 02 for the 10 pin scanner port or use P N 3 606032 03 for the serial port Use Configuration Utility or Intermec Settings to enable energy saver mode on the CK30 Use the scanner to scan a bar code Energy saver mode is enabled 137 Chapter 6 Troubleshooting and Maintaining the CK30 Problems While Scanning Bar Codes continued Problem The scanner will not read the bar code label The scanner does not read the bar code labels quickly or the scanning beam seems to be faint or obscured You scan a valid bar code label to enter data for your application The data decoded by the scan module does not match the data encoded in the bar code label 138 Solution e Make sure you aim the scanner beam so it crosses the entire bar code label in one pass e The angle you are scanning the bar code label may not be working well or you may be scanning the label straight on Try scanning the bar code label again but vary the scanning angle e The bar code label print quality may be poor or unreadable To check the quality of the bar code label try scann
144. running when you opened the diagnostics menu Understanding the Diagnostics Screens This section lists all of the diagnostics screens in alphabetical order You will see the following information for each diagnostics screen Description purpose and definition e Location of diagnostic in the System Main Menu e A sample diagnostics screen Battery Information Use this diagnostic to view information on the main battery and backup battery To open the Battery Information diagnostic e Go to Diagnostics gt Hardware Diagnostics gt Battery Info Sample Screen Battery and Power Info 48 11162 mV 2476 mv 1012 mV 30 C Temp Main Batt Flag Charging Supercap Flag High Charging in a Dock The values in the Main Bat and Main Batt Flag fields indicate that this CK30 is charging in a dock CK30 Handheld Computer User s Manual 109 Chapter 5 Running Diagnostics 110 The Main Bat field displays the voltage of the AB1G battery as explained in the next table Main Battery Status and Voltage Descriptions Status Voltage Battery Charge Remaining High 8500 mV 100 High gt 8000 mV gt 75 Medium 7600 to 7999 mV 50 to 75 Low 7200 to 7599 mV 25 to 50 Critically low lt 7199 mV lt 25 The Main Batt Flag field displays the battery status which is linked to the battery icon described on page 8 You can continue using the battery until the CK30 indicates that the battery is low the battery light
145. rver software e The CK30 may not be communicating with the access point that you want it to communicate with Make sure that the network name on the CK30 is the same as the network name of the access point that you are trying to communicate with The default network name is INTERMEC e The access point that you are trying to communicate with may not be communicating with the server Make sure your access point is turned on properly configured and has 802 1x security enabled e Make sure your authentication server is active and that it can communicate with your access point You can use the PING utility to determine communications Go to Diagnostics gt System Diagnostics gt Ping Utility Make sure that you are using the correct static WEP key Sometimes you can see the strong signal strength and security enabled icon even though you have the WEP key set incorrectly CK30 Handheld Computer User s Manual Chapter 6 Troubleshooting and Maintaining the CK30 Problems While Configuring Security continued Problem Solution The CK30 indicates that itis not Make sure that authenticated CK30 Handheld Computer User s Manual the User Name and Password parameters on your CK30 match the user name and password on your authentication server You may need to re enter the password on both your CK30 and the authentication server on your authentication server the user and group are allowed and the group pol
146. screen 112 booting changing o key functionality 15 CK30 139 cold 139 warm 139 C CAB file using to install applications 84 cables for serial adapters 28 scanner supported 26 calling Product Support 126 capitalizing characters 13 Caps Lock using 13 card SD cannot find SDMMC Disk folder 129 CK30 will not boot from card 129 how to access files 85 inserting or removing 30 troubleshooting 129 using to install applications 89 using to store applications 85 certificates issued by Active Directory 69 issued by third party CA 70 loading available methods 69 correct date and time required 69 Enroll Certificates application 69 Import Root Cert and Import User Cert applications 70 multiple 72 overview 69 changing your password 101 characters not printed on keypad typing 152 190 charging dock AC1 4 slot battery 150 AC2 4 bay battery 150 AC3 8 slot battery 150 charging times battery 6 CK_FFS folder using to store applications 85 CK30 Command Reference Manual described xiii default configuration settings 160 164 165 description 2 model features 3 troubleshooting guide to 125 upgrading the operating system 103 CK30 and CK31 handle described 151 cleaning scanner window 140 screen 140 click and drag with mouse pointer 19 closing an application 99 cold boot 139 configuring Yo key to perform 15 preserving files through 102 saving configuration changes through
147. se Weight 476 g 16 8 0z Power Specifications Operating Rechargeable 2400 mAh lithium ion battery Backup Super Cap supplies 10 minutes bridge time while replacing the main battery Electrical Specifications Models CK30A CK30B CK30C Electrical rating 7 4 to 12 VDC 500 mA peak Temperature and Humidity Specifications Operating temperature 10 C to 50 C 14 F to 122 F Operating humidity 10 to 90 non condensing Storage temperature 20 C to 60 C 4 F to 140 F Storage humidity 0 to 95 relative humidity non condensing Screen Specifications e 160 x 160 pixels e 7 9 cm 3 12 in diagonal square active area e Contrast eight settings e CK30A CK30B electroluminescent backlight with on off control e CK30C LED backlight with high and low settings CK30 Handheld Computer User s Manual Keypad Options 42 key large numeric and function keypad available with programmable international 3270 TE 5250 TE and VT ANSI TE overlays Appendix A Specifications 50 key full alphanumeric keypad available with programmable international 3270 TE 5250 TE and VT ANSI TE overlays 52 key full alphanumeric keypad available with programmable international 3270 TE 5250 TE and VT ANSI TE overlays Bar Code Symbologies If you are using a tethered scanner or a scanner attached to the serial port see your scanner manual for a list of supported bar code symbologies If you are using the linear i
148. sed Serial Num 01233467890 GUID f233faSe 576e 4d6c beda b01233467890 CfgNo CK30C41131001804 Exit Esc Scroll Dwn Up Installed Fonts Use this screen to view all of the fonts installed on your CK30 To open the Installed Fonts diagnostic e Go to Diagnostics gt Software Diagnostics gt Installed Fonts Sample Screen Font Test 1 Lucida Console WV Europ 2 Wingdings W Europe 3 Tahoma W Europe 4 Courier New WV Europe 5 Arial W Europe 6 Symbol W Europe 7 Times New Roman Ww Back Esc Intermec Value Add Information Use this screen to see the versions of Intermec Value Add IVA products on your CK30 To open the IVA Info diagnostic e Go to Diagnostics gt Software Diagnostics gt IVA Info CK30 Handheld Computer User s Manual 115 Chapter 5 Running Diagnostics Keypad Test LED Test 116 Sample Screen FPGA 32 IVA Wwa_4 01 17 0547 A developer can use the Keypad Test to quickly find the hex value for any key on the keypad You can also test to make sure the keypad is operating correctly To open the Keypad Test diagnostic e Go to Diagnostics gt Hardware Diagnostics gt Keypad Test Sample Screen keypad Test WM_CHAR wParm 0x0068 IParm 0x402d0001 Char h Exit Esc Use the LED Test to make sure that your LEDs lights are operating correctly The LED Test turns all of the lights on the CK30 on in this sequence Good R
149. session is maintained while a CK30 is suspended In a UDP Plus network there may be a problem with the connection between the Intermec Application Server and the host computer Check with your network administrator or see the user s manual for the Intermec Application Server In a TCP IP network there may be a problem with the connection between the access point and the host computer Check with your network administrator or use your access point user s manual You may have gone out of range of an access point Try moving closer to an access point or to a different location to re establish communications Once you are in range again the network connection icon appears again Any data you collected while out of range is transmitted over the network CK30 Handheld Computer User s Manual Chapter 6 Troubleshooting and Maintaining the CK30 Problems While Wireless Connectivity continued Problem The no network connection icon F appears on the taskbar The CK30 is not communicating with the access point The network connection icon is in the taskbar but you cannot establish a terminal emulation session with the host computer Solution The CK30 is not connected to the access point Make sure the access point is turned on and operating You may also be using the CK30 out of range of an access point Try moving closer to an access point to re establish communications Make sure the CK30 is configured
150. setting the next setting is off The volume starts with the lowest setting and goes up Use the Intermec From the System Main Menu choose Configuration Configuration Utility gt Device Settings gt menu Beeper gt Volume Use the Beeper For help see Beeper Volume in the Jntermec Volume command Computer Command Reference Manual Scanning Bar Codes Do not look directly into the window area or at a reflection of the laser beam while the laser is scanning Long term Warning exposure to the laser beam can damage your vision Use the scanner to scan and enter bar code data The type of scanner you are using and the type of bar code you are decoding determines the way you scan the bar code The CK30 supports the scanning of 1D linear bar codes Plus if you are using an integrated handle or a tethered scanner the way you scan bar codes is different When you unpack the CK30 these bar code symbologies are enabled e Code 39 e Code 128 e DataMatrix if supported e PDF417 e UPC EAN If you are using bar code labels that are encoded in a different symbology you need to enable the symbology on the computer Use the Configuration Utility to enable and disable symbologies 22 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer for your scanner For help understanding how to use the Configuration Utility see Configuring the CK30 With the Configuration Utility on page 36 T
151. sions physical 144 disabling security 73 Display Test diagnostics screen 114 dock AD1 communications 151 AD2 4 bay communications 151 downloading manuals from web xiii E EasySet using to print configuration bar codes 41 electrical specifications 144 energy saver mode requires special cable 28 troubleshooting 137 using 27 Enroll Certificates application using to load certificates 69 environmental specifications 144 Ethernet communications configuring 51 icons defined 16 network diagram 52 exiting Configuration Utility 40 System Main Menu 94 factory default settings cannot restore 5 restoring 39 features CK30 3 File Manager opening 95 using to copy a file 97 using to delete a file 96 using to run an application 95 using to view file properties 97 files backing up 102 copying with File Manager 97 192 deleting with File Manager 96 managing 95 viewing the properties 97 flash file system 84 flash memory saving configuration changes 75 fonts viewing installed 115 FTP server using to install applications 89 using to upgrade operating system 103 function keys programming any key to be 173 using 12 Funk security configuring LEAP security 66 WEP security 67 WPA2 802 1x 59 WPA2 PSK 60 WPA 802 1x 59 WPA PSK 60 configuring 802 1x 63 selecting a profile 56 G Good Read light described 20 illustrated 20 troubleshooting 135 green key using 12 H handle
152. ssbucheascdveissesdanss 7 Checking the Battery Statsion iaee ea a 8 Usg the Keypad arrr a e a a as i a ra aE 8 The 42 Key Large Numeric and Function Keypad sssssseeeeneereeerreeeeree 9 The 50 Key Full Alphanumeric Keypad o ccccsscssssesseeeseneeeeseeeeeeseeeaens 10 The 52 Key Full Alphanumeric Keypad cccssessseeseeeereeeeseeeeeeeeeeaees 11 Using the Color Coded Keys aniisi aneen niri ea ass 12 Capit lizing All Charact ts snno iii a E aa 13 Using the Alpha Key on the 42 Key Keypad s s ssssssssererssesrsrrssrsrrsrsrsreress 13 Using the Power Wo Keyes seiccseisasissessessove iyarini S NE 14 Disabling or Modifying Keypad Functions 0 cccseeseseeeeeseeeeeneeesseneeees 14 Using the Serec oons EA EAA RA 15 Understanding the Screen Icons s ssssssesesssesstessistssistsrrrtsrsrstersrsrsrsrrenees 16 Changing the Contrast ino a a R R a a 17 Using the Monse Ponteto eseina rinie ek iA ERSEN 18 Repositioning a Window esenea iarra n a E 19 Understanding the Status Lights tees ssseseeseseeeeeeseeeeeeseeeeeeseeeeessceeeasseeeeersees 20 Understanding the Beeps i eecnccssiens cavotg eeAitantetag sain testy neice ieee 21 CK30 Handheld Computer User s Manual v Contents Scanning Dar Codes iranier nani enr ca AEE OSEE EE S EREA 22 Scanning With the Linear Imager or Laser Scannet teeseeeteeeeteeeeeeees 23 Attaching a Tethered Scammer inisee i ai aa a a 26 Using Energy Saver Mode With Your 1551E or 1553 Scanner 27 Attaching a Sca
153. stand how to navigate through the reprogrammable keypad utility To Do This Press This Key Accept changes and advance to next dialog Enter box Cancel a procedure Esc Move between fields Tab Move backward a field Shift Tab Select or clear a radio button or check box Space Move up or down selections within a box Aorv Changing the Functionality of Keypad Keys or Key Combinations 168 Use the reprogrammable keypad utility to change the functionality of keypad keys or key combinations The reprogrammable keypad utility enables you to e Program any Unicode character to any key or modified key combination e Program any Virtual Key Unicode character to any key or modified keystroke e Use any key as a function key such as backlight and contrast e Launch an application from a key or key combination e Remap hardware scan codes Note The only key you cannot reprogram is the Yo key CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad Starting the Reprogrammable Keypad Utility Before you can reprogram any key you need to enable the reprogrammable keypad utility To enable the reprogrammable keypad utility 1 Open File Manager 2 From the Windows directory select FilterKeysToggle exe and press Enter 3 From the dialog box select Run and then press Enter The Key Program Feature dialog box appears 4 Select Yes and press Enter 5 Press Ctl Alt Shift A The reprogrammable keypad utility
154. t Profile For Association choose Open and then press Enter For Encryption choose WEP and then press Enter CK30 Handheld Computer User s Manual 67 Chapter 2 Configuring the CK30 68 7 8 10 For 8021x choose None and then press Enter Define a value for the keys you want to use You can define up to four keys Key 1 through Key 4 Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by 0x and contain 5 or 13 hex pairs For Transmit key choose the key you want to use for transmitting data Exit the Configuration Utility Configuring Static WEP Security With Microsoft Security 1 w xn A WU A Make sure you have configured the communications and radio parameters on your CK30 Press G and then to open the System Main Menu Choose Configuration Utility gt Communications gt 802 11 Radio gt Funk Security gt Profile For Network Authentication choose Open For Data Encryption choose WEP For Network Key Setting choose Enter Key and Index For Network Key Value enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by 0x and contain 5 or 13 hex pairs For Netwo
155. t is compatible with Microsoft s Internet Explorer but does not allow the user to exit out of the browser or key in a URL to access a non work related web site For help using iBrowse see the Browse User s Guide P N 961 055 015 For help using IE Browser see Developing a Web Based Application on page 79 This revision of the user s manual supports the latest software and hardware release e The operating system build is 4 00 xx xxxx or higher and Intermec Value Add IVA build is iva_4 03 xx xxxx or higher e The CK30 is now available with a linear imager standard range laser or tethered scanner option CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer Using the Battery The CK30 uses a model AB1G P N 318 020 xxx lithium ion battery as its main power source You must fully charge the main battery before you can use the CK30 When you change the battery a backup battery maintains your status memory and real time clock for at least 10 minutes If the Battery light blinks or turns on solid you cannot restore factory defaults or perform a warm or cold boot on your CK30 using the Yo key You must replace the battery with a fully charged battery before you can perform either function critically low icon displays on the taskbar may cause your f Removing the main battery when the backup battery low or CK30 to cold boot and you may lose data Caution The lithium ion bat
156. t a bootable SD card and the CK30 is not booting from the card Solution Make sure that the backup battery is charging Follow the instructions in Battery Information on page 109 If the Supercap Flag field on the battery information screen does not display Charging you may need to send the CK30 to Intermec to replace the backup battery For help contact Product Support as described on page 126 You may also insert a fully charged main battery into the CK30 and allow the backup battery to charge overnight In the morning if the main battery is in good condition and can run the CK30 cold boot the CK30 The Backup Battery Very Low dialog box should not appear If it does contact Product Support The SD card may not be seated correctly Push in on the SD card until you hear it unlatch and the card is ejected Insert the SD card as described in Steps 3 and 4 of Installing an SD Card on page 30 If this does not solve the problem try another SD card Problems While Configuring Security If you have trouble configuring the computer for security check these problems and possible solutions Problems While Configuring Security Problem The CK30 indicates that it is authenticated but it does not communicate with the host The message The server certificate has expired or your system date is incorrect appears after you cold boot the CK30 You are setting up multiple access points in a network with dif
157. t equipment damage or destruction or corruption or loss of data gt Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Service amp Support gt Service amp Support The Intermec Global Sales amp Service page appears From the Service amp Support menu move your pointer over Support and then click Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose CK30 Handheld Computer User s Manual xi Before You Begin Web Support Visit the Intermec web site at www intermec com to download our current documents in PDF To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support for your Intermec product Telephone Support These services are available from Intermec
158. t you can create FTP scripts to automate the process of copying your files to the CK30 This option is useful when you need to send files to a large number of CK30s CK30 Handheld Computer User s Manual 89 Chapter 3 Developing and Installing Applications If you want to disable the FTP server use a CAB file or another method to modify the registry key HKEY_ LOCAL MACHINE COMM FTPD You need to set the value IsEnabled a REG_DWORD to zero 0 If you set the value to zero the Web server will not accept connections from the network even from the local host Installing Applications Using Wavelink Avalanche You can use the Wavelink Avalanche device management system to install applications on all of your wireless CK30s The CK30 ships with the Avalanche Enabler already loaded on it Each time the Avalanche Enabler is activated typically on a warm boot the CK30 attempts to connect to the Avalanche Agent When the CK30 connects to the agent the Agent determines whether an update is available and immediately starts the software upgrade file transfer or configuration update To use Avalanche to remotely manage the CK30 1 Install software packages and updates for the CK30 using the Avalanche Administrative Console 2 Schedule the CK30 updates or manually initiate an update using the Avalanche Administrative Console For more information on using Wavelink Avalanche contact your local Intermec representative or visit t
159. taining the application file 2 Select the file by pressing the number before the file or by scrolling to it with the arrow keys and pressing Enter CK30 Handheld Computer User s Manual 95 Chapter 4 Managing the CK30 The following dialog box appears Properties Delete Copy Select Enter Cancel Esc 3 Select Run and press Enter Your application runs To run an application from the Command Line 1 From any screen in the File Manager press F3 The command line dialog box appears Type a command o Cancel Esc Run Enter 2 Type the path to the application and press Enter Your application runs Z Note You can also include parameters following the application name Deleting a File With File Manager You can use the File Manager to delete files from your CK30 To delete a file 1 Navigate to the folder containing the file you want to delete 2 Select the file by pressing the number before the file or by scrolling to it and pressing Enter 3 From the dialog box select Delete and press Enter 4 When the screen asks for confirmation that you want to delete the file press Enter 96 CK30 Handheld Computer User s Manual Chapter 4 Managing the CK30 The file is deleted and you remain in the selected folder Copying a File With File Manager You can use File Manager to make a copy of a file and place it in a different folder To copy a file 1 Navigate to the fold
160. ter An hourglass appears while the CK30 is saving your settings to flash When the CK30 is done saving your changes it returns you to the Save to Flash menu 4 Press Esc twice to return to the System Main Menu CK30 Handheld Computer User s Manual 75 Chapter 2 Configuring the CK30 To save configuration changes by scanning a bar code e Scan this bar code Save Configuration in Flash Memory 1 Note After you scan this bar code wait several seconds before cold booting the CK30 To save configuration changes by sending a command from the host e Send 1 as the last command from the host application 76 CK30 Handheld Computer User s Manual Developing and Installing Applications In this chapter you will find guidelines for developing applications and converting existing Trakker Antares applications You will also find information on installing applications and automatically launching them In this chapter you will find these sections e Developing Applications for the CK30 e Installing Applications on the CK30 e Launching Your Application Automatically e Customizing How Applications Load on the CK30 CK30 Handheld Computer User s Manual 77 Chapter 3 Developing and Installing Applications Developing Applications for the CK30 The CK30 Handheld Computers run applications programmed in Microsoft Visual Studio 2005 The CK30C can also run applications developed for the NET Compact Framework
161. ter Understanding the CK30 Status Lights continued Light Name Light Description Ready to Work This blue light indicates when the CK30 is ready to indicator use TE 2000 Light Status What It Means Off TE 2000 has not loaded successfully Blinking The CK30 is not connected to the host On A connection to the server has been established and all network connections are active You can use TE 2000 Understanding the Beeps The CK30 uses beeps to provide you with audio feedback when it performs some functions For example you hear a beep each time you scan a valid bar code Understanding the CK30 Beeps Beep Sequence What It Means High beep You entered valid data or a valid command the CK30 decoded a label or the CK30 decoded the last row of a two dimensional bar code Three low beeps You entered or scanned an invalid command Click You pressed a key You can change the beeper volume for your needs and environment You can set the beeper volume to off low quiet medium high loud and very high very loud default If necessary you can also change the beep duration and beep frequency for good read low and high beeps CK30 Handheld Computer User s Manual 21 Chapter 1 Using the CK30 Handheld Computer Changing the Beeper Volume Method Procedure Use the keypad Press C and then press 0 to increase the volume There are five beep volumes on the CK30 including off When you reach the loudest
162. tery pack that is used in this device may present a fire or chemical burn hazard if it is mistreated Do not disassemble it heat it above 100 C 212 F or incinerate it f If you fail to replace the battery immediately you may lose important data or applications gt Warning Caution Dispose of used battery packs promptly Keep away from children Contact your local Intermec sales representative for replacement batteries Several factors determine the life of your battery such as extreme temperatures input devices and your usage For example if you use a tethered scanner every day you will need to replace your battery more often than someone who uses an internal scanner CK30 Handheld Computer User s Manual 5 Chapter 1 Using the CK30 Handheld Computer Charging and Installing the Battery Make sure you fully charge the AB1G battery before you install it in your CK30 To charge the battery e Either insert the battery into the AC1 4 slot battery charger or place the CK30 with battery installed in the AC2 4 Bay Charging Dock AC3 8 Bay Charging Dock AD1 1 Bay Communications Dock or AD2 4 Bay Communications Dock For more information on these accessories see page 150 Use the following table to understand how long it will take to charge your batteries in each of the CK30 charging or communications dock accessories Charging Times for CK30 Batteries CK30 Accessory Charging Time AC1 4 Slot Battery Charg
163. teseuions Ea eE ENA TRESS RS 120 RAM Monitore asennan iata a r a E E AE 121 Read GRU Registers incun R 121 Security Informatii sensie niei AE AAE a 122 Sound Testere aene eee a e ar latin sched a rada te 123 6 Troubleshooting and Maintaining the CK30 125 Troubleshooting the CK3 Optinen aaee a eE 126 Callinie Product Suppottsc tins nee Sie dares tes 126 Problemis and Soltttions c ccicciccsecssteseesetngecesevecceesoesosessuensevecrsnavbsceaeinnd 127 Problems While Operating the CK30 00 cseseseeseeeeteeeeseeeeeseneeeeseeees 127 Problems While Configuring Security cceeeseeeesetseeeseseeeeseseeeesenees 129 Problems With Wireless Connectivity cccscesceceseesseceeeeeeeeeeeseeeeereaeenees 132 Problems Transmitting Data Through the Serial Port eee 134 Problems While Scanning Bar Codes ceeessseseeseseseeeseeeeeeeeeeesseneees 134 Booting the CK JO e aaan a ear E A EEA aaa OaE 139 Warni Booting the CK30 2 cists amp cess a a e eines i 139 Gold Booting the CK30 i iii08 We tarde tussle Ea ai 139 Cleaning the Scanner Window and CK30 Screen cseesesseeeeseeeeseneeeeseeeeeeseeeeaees 140 A Specifications i icecceccccccsssssssssssssssssessssssssccsssssssssssssssnniensessessseseesesssssse 143 Physical and Environmental Specifications ccscecssssseeseeesseseeeeeeseeesseseeeeseseeeaees 144 Accessories for the CKI esrin ea r aane ea a REK adassensuyets dts 150 viii CK30 Handheld Computer User
164. that you want to press w 7 182 before you activate the macro For example if you want to press Shift to activate the macro key you select Shift You do not need to select a modifier or function key Press Enter The select timing dialog box appears Key Up Delay Timed Manual msec Select Timed or Manual for Key Down Delay and Key Up Delay If you select Timed the key response delay matches the timing of the key press If you select Manual you need to enter the time for the delay Press Enter The macro entry dialog box appears Macro Sequence Entry Yes Use PWord No Use Shell Cancel to Exit Yes No i CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad 8 Select Yes to launch Pocket Word if you want to enter data for the macro Select No to use the Shell for recording your macro 9 Either enter data in Pocket Word or perform a process in the Shell 10 Press Ctl Alt Shift to stop recording the macro The reprogram key dialog box appears Reprogram Key Macro Sequence Complete Yes to Accept No to Quit Cancel to Retry 11 Select Yes to accept your macro A dialog box appears asking if you want to commit your macro to permanent storage 12 Select Yes or No and press Enter Removing All or One Keypad Macro You can remove all macros or pick a specific macro to remove To remove all macros 1 Press Ctl Alt Shi
165. this manual for help configuring your CK30 The reference manual contains information about all of the CK30 commands and contains pages of bar codes that you can print and scan when configuring supported commands Related Documents The Intermec web site contains Intermec documents in PDF that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click Service amp Support gt Manuals 3 In the Select a Product field choose the product whose documentation you want to download To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Patent Information Product is covered by one or more of the following patents 4 455 523 5 627 360 4 553 081 5 657 317 4 709 202 5 671 436 4 845 419 5 684 290 4 961 043 5 777 309 5 195 183 5 793 604 5 216 233 5 805 807 5 218 187 5 818 027 5 218 188 5 821 523 5 227 614 5 828 052 5 241 488 5 831 819 5 278 487 5 834 753 5 322 991 5 841 121 5 331 136 5 844 222 5 331 580 5 883 492 5 349 678 5 883 493 5 397 885 5 886 338 5 371 858 5 889 386 5 373 478 5 898 162 5 410 141 5 969 328 5 488 575 5 986 435 5 500 516 6 075 340 5 504 367 6 109 528 5 508 599 6 158 661 CK30 Handheld Computer User s Manual xiii Before You Begin 5 530 619 6 234 395 5 567 925 6 244 512 5 568 645 6 330 975 5 592 512 6 431 451 5 598 007 6 497 368 5 617 343 6 538 413 Ther
166. tificate on page 69 for help b Select Validate Server Certificate choose Yes and then press Enter c You must enter a User Name and Subject Name You can also enter a Server Common Name if you want to increase your level of security 8 Exit the Configuration Utility Configuring 802 1X Security With Microsoft Security Use this procedure to configure 802 1x security on your CK30 with Microsoft security To enable 802 1x security on your CK30 1 Make sure you have configured the communications and radio parameters on your CK30 2 Press and then to open the System Main Menu 3 Choose Configuration Utility gt Communications gt 802 11 Radio gt Microsoft Security 4 For Infrastructure Mode choose Infrastructure 5 For Network Authentication choose Open 6 For Data Encryption choose WEP CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 7 For 802 1X Authentication choose TLS or PEAP If you choose TLS a Select Properties The Auth Settings dialog box appears Auth Settings User Certificate Issued to Issued by b Choose the Select button c Select your certificate from the list and press Enter The User Logon dialog box appears User Logon Enter user name to logon User Name Domain a Exit Esc OK Enter d Enter a User Name and a Domain e Press Enter If you choose PEAP a Select Properties The Auth Settings dialog
167. tion gt Dock Tethered Scanner gt Enable Scanner Port 3 Try upgrading the scanner firmware 4 Select ASCII as the scanner model Try disabling and then enabling the scanner port state to synchronize the CK30 settings with the scanner Try these steps in order 1 Check to make sure the serial adapter is attached to the CK30 2 Disconnect and then reconnect the serial adapter to the CK30 The green Good Read light flashes to indicate that the software is auto detecting the adapter and loading the software 3 Warm boot the CK30 CK30 Handheld Computer User s Manual Chapter 6 Troubleshooting and Maintaining the CK30 Problems While Scanning Bar Codes continued Problem Your 1551E or 1553 scanner stopped working after you activated energy saver mode or connected a cable Solution You can enable energy saver mode only if the scanner is connected to the CK30 by an energy saving cable Follow these steps 1 2 N 10 11 CK30 Handheld Computer User s Manual Disconnect the scanner from the CK30 Find the Reset Factory Defaults bar code in the scanner documentation While pulling the trigger hold the scanner over the Reset Factory Defaults bar code and apply external power to the scanner The scanner is reset to factory defaults Use Configuration Utility or Intermec Settings to disable energy saver mode on the CK30 Use Configuration Utility or Intermec Settings to disable the po
168. tiveSync initiates all future connections To connect to your PC using ActiveSync in the future simply place a CK30 in the AD1 communications dock connect the CK30 serially to your PC or turn on the CK30 CK30 Handheld Computer User s Manual 87 Chapter 3 Developing and Installing Applications Using ActiveSync to Copy Files and Install Applications You can use ActiveSync to copy files to the CK30 and to install applications Use the following procedures to learn how to copy files and install applications on the CK30 using ActiveSync To install an application on the CK30 using ActiveSync 1 Connect the CK30 to your PC using ActiveSync For help see the previous section Installing ActiveSync and Establishing a Partnership N In the Microsoft ActiveSync screen click Explore Windows Explorer opens the Mobile Device window of your CK30 loxi File Edit view Favorites Tools Help Back Bsearch GyFolders lt 4 G GE X A Ed Address B Mobile Device gt Go m LJ as m Had H My Documents Network Mobile Device Select an item to view its description m l m profiles Program Files Recycled SDMMC Disk Temp Windows Control Panel j10 objects e Mobile Device 3 In Windows Explorer on your PC browse to the file that you want to copy to your CK30 4 Right click the file and click Copy 5 Place the cursor in the SOMMC Disk or CK_FFS Factory De
169. ttings Note You may need to reinstall some applications after restoring the default settings because any settings that were modified for your application will be reset Exiting the Configuration Utility You can exit the Configuration Utility at any time by pressing the Esc key If you have made changes to your configuration they will automatically be saved to flash if you save your changes To exit the Configuration Utility 1 Press Esc until you return to the System Main Menu If you have made any changes to your configuration the Save Changes dialog box appears HE El Discard changes Do not exit 2 Ifyou want to save your configuration select Save changes If you do not want to save your configuration changes select Discard changes Configuring the CK30 With SmartSystems Console 40 The SmartSystems Console lets you manage all your SmartSystems enabled devices at the same time from a central host PC The CK30 ships with a SmartSystems client which means it is SmartSystems enabled The console displays all of the CK30s in your network In the console you can right click a CK30 and a menu appears To configure the CK30 choose Intermec Settings from the menu The console is part of SmartSystems Foundation which is available from the Intermec web site Go to www intermec com SmartSystems to download SmartSystems Foundation For help using the console see the online manual available from the Help menu in the co
170. ture and press Enter 5 For Network Authentication choose WPA and press Enter Data Encryption automatically defaults to TKIP CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 6 For 802 1x Authentication choose either TLS or PEAP and press Enter If you choose TLS a Select Properties The Auth Settings dialog box appears Auth Settings User Certificate Issued to Issued by b Choose the Select button c Select your certificate from the list and press Enter The User Logon dialog box appears User Logon Enter user name to logon User Name IO Domain Exit Esc OK Enter d Enter a User Name and a Domain e Press Enter If you choose PEAP a Select Properties The Auth Settings dialog box appears b Make sure the Validate Server check box is selected c Press Enter Once the radio starts to authenticate the Network Password dialog box appears CK30 Handheld Computer User s Manual 61 Chapter 2 Configuring the CK30 62 7 Network Password OK User Name Password Domain Save password Exit Esc d Enter the User Name Password and select the Save password check box e Optional In the Domain field enter the Active Directory domain associated with the user account f Press Enter You return to the Communications menu Exit the Configuration Utility To enable WPA PSK With Microsoft Security 1 w N w
171. up 134 configuring 802 1x security 129 31 energy saver mode 137 guide to finding solutions 125 input device 136 lost network connection after suspend 132 operating the CK30 127 128 129 preventive maintenance 140 scanning bar codes 134 serial communications 134 wireless connectivity 133 typing characters not printed on keypad 152 U UDP Plus default configuration 164 network diagram 50 network configuring parameters 50 undecoded serial adapter attaching 28 cables 29 described 152 198 understanding screen icons 16 status lights 20 Unicode character program to any key or key combination selecting an entry mode 171 upgrading operating system with an SD card 103 operating system with SmartSystems Console 105 uppercase letters typing 13 user defined lights description 20 using battery 5 Caps Lock 13 diagnostics 108 green key 12 Yo key 14 mouse pointer 18 orange key 12 programmable lights 20 screen 15 Vv vehicle cradle AV1 accessory 152 version finding operating system 126 virtual key Vkey program to any key or key combination selecting an entry mode 172 virtual private network See VPN virtual wedge default configuration 162 voltages backup battery 110 main battery 110 volume changing 21 VPN configuring 74 described 73 VT ANSI keypad typing hidden characters 155 w warm booting 139 changing Yo function to cold booting 15
172. uring the CK30 Configuring the CK30 With the Setup Assistant When first setting up the CK30 use the Setup Assistant to set or enable basic network parameters and connect your CK30 to the network The Setup Assistant guides you through setting the following basic network parameters e Date and time e 802 11 radio e WEP security e DHCP server or IP address subnet mask and default router e Device name the ION client Your CK30 configures the security parameters reboots and launches the TE 2000 application When the CK30 connects to its host the Intermec Ready to Work Indicator turns on solid blue Z Note If you are using the CK30 in an EasyADC system enable To set other parameters use the Configuration Utility or another configuration method The Setup Assistant runs on the CK30 the first time you turn on the computer Setup Assistant The Setup Assistant will help you quickly configure your device Exit Esc Next Enter 8 53 PM The Setup Assistant Start Screen After you complete the Setup Assistant the CK30 should be communicating with your network CK30 Handheld Computer User s Manual 35 Chapter 2 Configuring the CK30 Configuring the CK30 With the Configuration Utility Use the menu driven Configuration Utility to configure the CK30 and view system information You can access the Configuration Utility while running any application Tip To easily navigate through the CK30 men
173. us press the numbers to the left of the option you want to select To open the Configuration Utility 1 Press and then to open the System Main Menu System Main Menu 1 _ a 3 Programs 4 Diagnostics 5 Main Menu Password Exit Esc Select Enter 8 09 PM 2 Select the Configuration Utility The Configuration Utility main menu appears Configuration Utilit Data Collection Communications Device Settings SmartSystems Information ION Configuration Restore Defaults Save to Flash Printers Exit Esc Select Enter 8 09 PM on mob Ww hoe Refer to the next sections to understand your menu options learn how to navigate and enter information and learn how the menus are organized in the Configuration Utility For help understanding the commands and parameters see the Intermec Computer Command Reference Manual P N 073529 36 CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 When using the Configuration Utility you may not see a parameter until you enable or disable a value for another key field For example you will not see IP Settings unless you disable DHCP You may also not see a parameter if your computer does not support a particular feature Use the following diagram to find the commands you need to use to configure your CK30s These screens do not represent the exact information you will see on your CK30 They have been modified to show you how the inf
174. using Microsoft C and Visual Basic Use this section to understand what you need to e Develop a new application for the CK30 e Develop a web based application for the CK30 e Convert a Trakker Antares application to a CK30 application Developing a New Application for the CK30 78 Use the Intermec Resource Kits to develop new applications to run on the CK30 The Intermec Resource Kits are libraries of C and NET components grouped by functionality that you can use to create applications for the CK30 The Resource Kits are part of the Intermec Developer Library IDL which is available as a download from the Intermec web site at www intermec com idl You need these hardware and software components to use the Intermec Resource Kits e Pentium PC 400 MHz or higher e Windows 2000 Service Pack 2 or later or Windows XP Home Professional or Server e For native C development Microsoft eMbedded Visual C version 4 0 e For NET Development and Compact Framework C and VB NET Microsoft Visual Studio NET 2003 or Visual Studio 2005 e 128MB RAM 196MB recommended e 360MB Hard drive space for minimum installation 720MB for complete e CD ROM drive compatible with multimedia PC specification CK30 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications e VGA or higher resolution monitor Super VGA recommended e Microsoft Mouse or compatible pointing device Developing
175. ver if you have set a password users who have not logged in will not be able to close an application or view the properties of an application To set a password 1 Press and then to open the System Main Menu 2 From the System Main Menu select Main Menu Password The Set Menu Password dialog box appears Set Menu Password Old Password z New Password Retype new Exit Esc OK Enter 3 Press Tab to move to the New Password field 4 Type your new password and then press Tab to move to the Retype New field 5 Type your new password in again 6 Press Enter The screen displays a message reading Password successfully changed 7 Press Enter to clear the screen and return to the System Main Menu To change your password 1 Press and then D 2 In the Password field type your password and press Enter 3 From the System Main Menu select Main Menu Password The Set Main Menu dialog box appears 4 Type your existing password in the Old Password field and press Tab 5 Type your new password in the New Password field and then press Tab CK30 Handheld Computer User s Manual 101 Chapter 4 Managing the CK30 6 Type your new password again in the Retype New field 7 Press Enter The screen displays a message reading Password successfully changed 8 Press Enter to clear the screen and return to the System Main Menu To remove password protection
176. vice Settings gt File Backup 3 Select Backup Files Location and choose the location where you want your files to be backed up 4 Press Enter to save your selection 5 Select Backup the File System A copy of all your files is saved to the Persistent Copy folder in your desired location 6 Press Esc until you exit the menu system Upgrading Your CK30 There are two ways to upgrade your CK30 e You can upgrade your computer using an SD card e You can upgrade your computer using SmartSystems Console When you remotely upgrade your computer you are updating the operating system and the embedded Intermec Value Add IVA files Upgrading the Operating System Using an SD Card To upgrade the operating system you need e an SD card e an SD card reader optional e the latest upgrade file This file is available from the Intermec web site at www intermec com Go to Service amp Support gt Downloads Make sure the file you select is for your language You can use any file transfer method ActiveSync FTP server and so on to copy the upgrade files to your SD card Intermec recommends using an SD card reader CK30 Handheld Computer User s Manual 103 Chapter 4 Managing the CK30 104 Note If you are using an SD card reader to copy files to your SD card see Installing an SD Card on page 30 for information on how to remove and insert the SD card When you upgrade the operating system you erase
177. will not respond when you upgrade the firmware or when you reflash the computer The next instructions explain how you warm and cold boot the CK30 Warm Booting the CK30 If your charged CK30 does not resume after pressing Yo or if the computer or an application is locked up you may need to warm boot it To warm boot the CK30 e Press and hold Yo for 5 seconds The CK30 tells you it is performing a warm boot and the screen comes back up to the start screen Cold Booting the CK30 If the CK30 or application is locked up and does not respond to a warm boot follow this procedure to perform a cold boot When you perform a cold boot all data in your RAM storage is deleted To make a backup copy of everything in your RAM based storage system see Backing Up Your Files on page 102 To cold boot the CK30 1 Remove the battery 2 Using a small pointed object such as the end of a paper clip or pen press the reset switch on the backside of the CK30 CK30 Handheld Computer User s Manual 139 Chapter 6 Troubleshooting and Maintaining the CK30 A Caution Z Do not use force or a sharp object when pressing the reset switch You may damage the reset switch 3 Replace the battery The battery light on the CK30 blinks three times and the CK30 starts the power on sequence Note The correct date and time settings may not be saved through a cold boot You may need to reset the time and date Cleaning the Sca
178. y Info diagnostic e Go to Diagnostics gt System Diagnostics gt Security Info Sample Screen Authentication Info OK 122 CK30 Handheld Computer User s Manual Sound Test Chapter 5 Running Diagnostics Use the Sound Test to make sure the entire beeper volume range and beep frequency range are available and working correctly The Sound Test can also help you choose a beeper volume and frequency that you can hear in your working environment When you select the test the CK30 sounds a series of beeps from the default beep through the entire range of quiet to loud beeps After it sounds the beeper volume it cycles through the beeps starting with low frequency up through the highest frequency supported To open the Sound Test diagnostic e Go to Diagnostics gt Hardware Diagnostics gt Sound Test CK30 Handheld Computer User s Manual 123 Chapter 5 Running Diagnostics 124 CK30 Handheld Computer User s Manual Troubleshooting and 6 Maintaining the CK30 Use this chapter to solve problems you may encounter while using the CK30 You will also find information on booting the computer and routine maintenance If you have any problems using the CK30 look in this chapter to find a possible solution This chapter consists of the following sections Sections Page Calling Product Support 126 Problems While Operating the CK30 127 Problems While Configuring Security 129 Problems With Wireless Connectivity 132 Pro

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