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IBM R5 User's Manual

1. Step 17 Start the Web Browser You should start your Web browser now either Netscape or Internet Explorer The Web browser can be located on any machine You do not have to install a Web browser on your RS 6000 to configure your Domino Server Point the Web browser to hitp lt P address of the RS 6000 gt 8081 An example of this URL would be http 9 3 240 6 8081 Step 18 Create a New Domino Server You will see the first screen of the Domino Server configuration on your Web browser It s asking if this is the first server or if you are adding an additional server to an existing domain In our example this will be our first server Make sure that First Domino Server is selected and press the Next button Step 19 Server Audience On the second screen it is asking if any additional services need to be installed The default choices are Calendar Connector Schedule Manager Event Manager and Statistics In our example we are going to leave the default choices and press the Next button Step 20 Administration Settings On the third screen specify the administrative information for the Domino Server This includes organization name domain name certifier name server name and the administrator s name In our example the organization domain and certifier names are ibm The country code is us The server name is server1 Our administrator s name is Domino Admin After entering this information press the N
2. e business Revised June 18 2001 IBMe pSeries Solution Series for e business Lotuse Domino Server R5 Implementation Guide Page 1 Lotus Domino Server R5 Implementation Guide June 18 2001 Table of Contents pSeries Lotus Domino Server e business Solution Overview Page 3 Supported Software Releases 0 0 c cece ccc cece cece ees Page 5 PTF Matrix 2 000000 ccc ccc ccc ccc cee n neue eeueeueeennenns Page 6 Performance Guidelines 0 0 ccc annarrar Page 7 Sizing Guidelines 0 00 0 0 ccc ccc cece aoaaa rrn Page 13 Sample Configurations 0 0 00 c ccc cece e ee rrr Page 17 Pre installation Support 0 0 0 0 0 0 c ccc cece ccc cee eeenenes Page 18 Implementation Process Overview cccc cece eee eees Page 20 Checklist for Implementation 0 0 0 0 0 cece cece eee Page 32 Installation Steps 0 0 0 000 ccc cece cece entenenenenes Page 33 Post installation Support 0 0 0 0 0 ccc cc cece cece eens Page 40 Services Available 0 0000 00 00 c ccc cnet e eee rraren Page 42 Additional Technical Resources 0 ccc eee eee ee Page 43 Appendix A Sample Configurator Configurations Page 45 Appendix B IBM Production Configuration Page 53 Disclaimer This solution was created and tested under laboratory conditions Although all material is correct at
3. Since Domino Server doesn t require a graphical desktop interface CDE or X windows anymore these instructions assume that you are using a command line prompt interface green screen to perform the installation Step 1 Login to AIX as the Root User Log in to the AIX system as the root user either from a login prompt or by using the AIX command su at the prompt if you are already logged in as another user Step 2 Check your Default Path Environment Variable Check the default path Make sure that it includes usr sbin Use the command echo PATH to display the default path and make changes if necessary in the etc environment file Step 3 Check PTF Levels of Operating System Filesets Check to make sure that the version of AIX being used has the necessary operating system patches installed Use the command 1slpp 1 lt fileset gt to check the current level for a given fileset A list of these system patches or PTF s can be found at the beginning of this paper Refer to http techsupport services ibm com rs6000 fixes for PTF download information Step 4 Configure TCP IP Make sure that TCP IP is configured correctly For most systems this is probably already done If TCP IP has been configured please skip to step 5 You should be familiar with TCP IP and know the hostname TCP IP address network mask domain name server DNS address and the default gateway address of the RS 6000 you re working with If
4. 9910 EP8 Price 6625 KEKKK KKK KK KKKKKKKKKKKKKKK KK KK KK KK SOFTWARE kkkxkxkxkxkxkxkxkxkxkkxkxkxkkxkxkxkxkxkxkkkxkxkxkxkxkkxkx Product Description Qty License 5765 C34 AIX Version 4 1 N C 4061 AIX 4 3 1 N C 5005 Preinstall 1 N C 9001 Asset Registration i N C 5765 C34 OTC 0 5692 AIX System Software 1 N C 0598 AIX Welcome Center 1 N C 0838 AIX 4 3 Update CD 1 N C 0857 AIX 4 3 1 N C 0859 Preinstall AIX 4 3 Server 1 N C Bundle 0860 AIX 4 3 Bonus Pack Non 1 N C Export 1004 CD ROM Process Charge L 50 2924 English 1 N C 3410 CD ROM 1 N C 5005 Preinstall 1 N C 5924 AIX 4 3 PII English 1 N C 9001 Asset Registration T N C 5692 AIX OTC 50 Lotus Domino Server 1 5000 kkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkkxkkxkxx k GRAND TOTALS KKEKKKKKKKKKKKKKKKKKKKK KK KKKKK KK Hardware Price 3564605 Software OTC 50 Grand Total 3564655 Monthly Maintenance 13613 Page 52 Lotus Domino Server R5 Implementation Guide June 18 2001 Appendix B IBM Production Configuration The vast majority of Domino servers in the IBM deployment run on the AIX platform today Managed by IBM Global Services this is the largest Domino deployment in the world with over 1900 R5 mail and application servers supporting more than 300 000 production Notes and Web users IBM is currently upgrading both hardware and software technology in this testimonial to Domino for AIX in a very large enterprise environment one that demands
5. International Technical Support Organization IBM Corporation LDAP Implementation Cookbook G24 5110 International Technical Support Organization IBM Corporation June 18 2001 Page 43 Lotus Domino Server R5 Implementation Guide June 18 2001 RS 6000 SP Monitoring Keeping It Alive IBM Redbook SG24 4873 International Technical Support Organization IBM Corporation Inside the RS 6000 SP IBM Redbook SG24 5145 International Technical Support Organization IBM Corporation RS 6000 SP High Availability Infrastructure IBM Redbook SG24 4838 International Technical Support Organization IBM Corporation High Availability on the RISC System 6000 Family IBM Redbook SG24 4551 International Technical Support Organization IBM Corporation RS 6000 Models E30 F40 F50 and H50 Handbook IBM Redbook SG24 5143 International Technical Support Organization IBM Corporation High Availability and Scalability with Domino Clustering and Partitioning on AIX IBM Redbook SG24 5163 International Technical Support Organization IBM Corporation Implementing High Availability on RISC 6000 SP IBM Redbook SG24 4742 International Technical Support Organization IBM Corporation Publications Lotus Domino R5 Release Notes Database Lotus Corporation Lotus Domino R5 Administration Help Database Lotus Corporation Resource Tuning of Lotus Domino on AIX Quick Reference Guide IBM Lotus Integration Center ILIC AIX Team Page 44 Lotus Domino
6. then the number of active users supported can grow As the processor speed goes down to the class of the 43P 240 then the number of supported active users goes down as well Single processors can support Domino but Domino will be limited by the processor power Domino involves many processes and many threads of which a limited number get processor time at once To the degree that any application scales more processors allow greater process and thread distribution thus getting more work done at once This is why SMP machines provide greater throughput For example a 2 way system would perform better with one partition of 600 active users over two partitions of 300 users each and also the environment would not have the dual administration overhead Network adapter requirements are 1 adapter per 1000 users As with the processors there are other factors that determine the number of network adapters such as user workload Domino partitioned servers and network infrastructure Page 13 Lotus Domino Server R5 Implementation Guide June 18 2001 A Domino R5 on AIX Domino R5 was designed to provide overall performance and scalability improvements over Domino R4 The table below illustrates the general magnitude of R5 s scalability increase by client type Client Type R5 Scalability Increase Lotus Notes 300 POP3 400 IMAP 500 Web Mail 1 500 on UNIX NRPC UNIX 500 The above enhanced performance is due to the fo
7. 32 MB Fast Write Cache Option 9 S175 Card 6320 SCSI I O Drawer 10 EIA 2 47532 6321 Primary I O Drawer Group 1 600 Page 50 Lotus Domino Server R5 Implementation Guide June 18 2001 6323 Secondary I O Drawer Group 1 734 6326 Support Processor Group 1 2700 6503 Remote I O Hub Dual Loop 1 8000 6547 SCSI 6 pack Hot Swap Back Plane 1 600 7036 36U I O Rack 1 3100 32 F 9171 Power Distribution Unit 1 N C Side Mount 1 Phase 9300 Language English US 1 N C 9800 Power Cord US Canada 1 N C 7017 S85 Price 1983130 Monthly Maintenance 10269 7014 T00 Enterprise Rack 36 EIA 1 3100 32 F 6088 Front Door for 1 8m Rack Black 1 450 6098 Side Panel for 1 8 or 2 0m 2 300 Rack Black 9171 Power Distribution Unit 1 N C Side Mount 1 Phase 9300 Language English US 1 N C 9800 Rack Power Cord US Canada 1 N C 7014 T00 Price 3850 Monthly Maintenance 32 7133 D40 Advanced SSA Disk Subsystem 18 229500 3312 F Rack Mounted 0987 Rochester Integration 18 N C 8022 50 60Hz AC 300 VDC Power 18 36000 Supplies 8031 Raven Black Drawer Cover 18 4500 8518 One 10K 18 2GB Advanced Disk 288 1296000 Drive Module 9300 Language English US 18 N C 7133 D40 Price 1566000 Monthly Maintenance 33 12 9910 EP8 Prestige 6000VA 208 240V 1 6625 50 60Hz 6555 Power Pass Distribution Module 1 N C 120 208V Page 51 Lotus Domino Server R5 Implementation Guide June 18 2001 9001 Onlinet Network for AIX RS 232 1 N C Cable
8. 4 3 3 26 Bos sysmgt serv_aid 4 3 3 26 Bos adt debug 4 3 3 26 Bos adt prof 4 3 3 27 Bos adt include 4 3 3 27 Bos adt samples 4 3 3 25 Bos adt syscalls 4 3 3 25 Bos diag com 4 3 3 26 Bos diag rte 4 3 3 26 Bos diag util 4 3 3 27 XIC rte 4 0 2 0 XIC aix43 rte 4 0 2 2 Needed to prevent crashing of 1Y06473 server when running NSD Prevents a problem where client 1 11972 connections are never released Maintenance level 8 APAR 4 3 3 50 1Y10778 and microcode MM1032 required to enable HMT Page 6 Lotus Domino Server R5 Implementation Guide June 18 2001 Performance Guidelines Disclaimer Performance of applications can only be made in a general sense Specific characteristics of application implementation on specific hardware will yield different performance characteristics Performance tools for measurement and tuning exist in most instances and should be used The Domino Server Family has had success in the market due in part to the functionality it provides for messaging groupware and Web application development Because these advanced and varied sets of capabilities are integrated into one platform measuring the performance of the Domino Server and providing recommendations for specific customer environments always proves a challenge A What Affects Application Responsiveness In today s distributed client server environments th
9. Black English US 3 Button Mouse Stealth Black AC Power Specify Language English US Power Cord US Canada 7026 M80 Price Monthly Maintenance Advanced SSA Disk Subsystem Rack Mounted Rochester Integration 50 60Hz AC 300 VDC Power Supplies Raven Black Drawer Cover One 10K 18 2GB Advanced Disk Drive Module Language English US 7133 D40 Price Monthly Maintenance APC 5000VA Smart UPS Rack Mount SmartSlot 4x4 10BaseT SNMP Adapter Standard 9910 A30 Price N C 148000 75 95 4000 3000 1 29 750 8000 100 100 250236 76500 N C 12000 1500 432000 840 F 1205 1104 F 1104 Page 48 Lotus Domino Server R5 Implementation Guide June 18 2001 KEKKK KKK KKKKKKKKKKEKKKKKKKKKKKKK KK SOFTWARE KEKKKKKKKKKKKKKKKKKKKKKKKKK KKK KKK Product Description Oty License 5765 C34 AIX Version 4 1 N C 4061 AIX 4 3 I N C 5005 Preinstall 1 N C 9001 Asset Registration T N C 5765 C34 OTC 0 5692 AIX System Software 1 JG 0598 AIX Welcome Center il SC 0838 AIX 4 3 Update CD 1 C 0857 AIX 4 3 1 C 0859 Preinstall AIX 4 3 Server 1 N C Bundle 0860 AIX 4 3 Bonus Pack Non 1 N C Export 1004 CD ROM Process Charge I 50 2924 English 1 N C 3410 CD ROM L N C 5005 Preinstall 1 N C 5924 AIX 4 3 PII English 1 N C 9001 Asset Registration 1 N C 5692 AIX OTC 50 Lotus Domino Server 1 5000 KKEKKKKKKKKKKKKKKKKKKKK KKK KK KKK GRAND TOTALS KKEKKKKKKKKKKKK
10. Business Partners are eligible for Partner Line Member level IBM Business Partners gain pre sales support via their distributor Once access is made Business Partners can interact with a specialist from Techline Sales Support for RS 6000s AIX or Lotus Domino and they should ask specifically for the e business Team for Domino or Business Partners can access Compete Line for information about non IBM offerings There are other aspects of Partner Line which are not to be discussed here such as order tracking payment tracking etc BESTeam members have automatic access to Partner Line B Education Technical education is available to enable personnel who will be responsible for the implementation and administration of AIX and Domino installation Course Name Course Cost Course Duration Course Number AIX V4 System Administration 2 395 00 5 days Q1114 NA AU14 WW AIX V4 3 Advanced System Administration 2 395 00 5 days Q1116 NA AU16 WW AIX V4 Configuring TCP IP and Accessing the Internet 2 595 00 5 days Q1107 NA AUO7 or 05 WW AIX Support Certification 1 450 00 Test Preparation Workshop US only 2 days Q1825 Apprenticeship with skilled 0 00 RS 6000 technical person 2 weeks n a Implementing Lotus 0 00 Domino R5 on RS 6000 Workshop Self Study Q923S Technical Certifications recommended Certification Name Exam Numbers
11. Disk Subsystem 4 51000 736 F Rack Mounted 0987 Rochester Integration 4 C 8022 50 60Hz AC 300 VDC Power 4 8000 Supplies 8031 Raven Black Drawer Cover 4 1000 8518 One 10K 18 2GB Advanced Disk 64 288000 Drive Module 9300 Language English US 4 N C 7133 D40 Price 348000 Monthly Maintenance 736 9910 A30 APC 5000VA Smart UPS Rack Mount 1 3955 SmartSlot 4x4 10BaseT SNMP 1 N C Adapter Standard 9910 430 Price 3955 kkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkkxkxkxxkxx SOFTWARE kkxkxkxkxkxkkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkkxkxkxkxkxkxkkxk kx Product Description Qty License 5765 C34 AIX Version 4 1 N C 4061 AIX 4 3 T N C 5005 Preinstall 1 N C 9001 Asset Registration 1 N C 5765 C34 OTC 0 5692 AIX System Software 1 N C 0598 AIX Welcome Center 1 N C 0838 AIX 4 3 Update CD 1 N C 0857 AIX 4 3 1 N C 0859 Preinstall AIX 4 3 Server 1 N C Bundle 0860 AIX 4 3 Bonus Pack Non 1 N C Export 1004 CD ROM Process Charge 1 50 2924 English d N C 3410 CD ROM T N C Page 46 Lotus Domino Server R5 Implementation Guide June 18 2001 5005 Preinstall 1 N C 5924 AIX 4 3 PII English 1 N C 9001 Asset Registration T N C 5692 AIX OTC 50 Lotus Domino Server T 5000 kkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkkxkkxkxx k GRAND TOTALS KKEKKKKKKKKKKKKKKKKKKKK KKK KKK KKK Hardware Price 441274 Software OTC 5050 Grand Total 446324 Monthly Maintenance 1016 B Medium Configuration The configuration is an
12. Domino provides workgroup efficiency If a complete document management system is needed Lotus offers an extension product called Domino Doc Domino Doc uses a familiar library metaphor of file rooms file cabinets and binders It supports complete document life cycle management from authoring through review approval distribution and archiving Domino Doc also provides version control and check in check out capabilities To support overall system performance Domino provides a database facility called replication Using replication multiple servers and or clients can have a copy of the database that copies itself whenever any item in the database changes or it can be copied at defined intervals or on demand Having local copies that are always up to date provides better access time allowing clients to work in standalone mode Domino creates applications with data and logic stores them in the Domino database and provides dynamic translation to users so that they can run the applications from either a browser or a Lotus Notes client interface Domino s application development tools support the use of wizards templates C or Java Applications can range from simple views of data with update capabilities such as providing catalog information to sophisticated applications such as inventory management billing and process models Domino s tools and programming interfaces allow for searching access and inclusion of da
13. Enter The command status screen will let you know if everything worked Step 10 Create a Logical Volume for the Domino Binaries Create a logical volume for our Domino binaries with the command smitty mklv The SMIT utility then displays the screen to create a new logical volume On this screen use the recommended volume group rootvg for the new logical volume Type rootvg and press Enter Next you will see the configuration screen for our new logical volume Enter a new logical volume name In our example we will use the preferred name dominobinlv Enter the total number of logical partitions to allocate for this logical volume The minimum amount of space needed is 160 MB Since our physical partition size is 4 MB we specified 40 logical partitions in our example Next change the position on the physical volume to the edge Since the binaries are only executed once at server startup we place them on the outer most band of the disk Also change the range of the physical volume to maximum This improves system performance by making sure that the data is spread evenly across all disks in the volume group When you have completed this screen press Enter The command status screen will let you know if everything worked Step 11 Create a File System for the Domino Data Directory Now that logical volumes are created and ready we need to create a new journaled file system JFS for our Domino data directory To create the file system us
14. IBM RS 6000 Enterprise Server Model M80 with 8 RS64 III 500 MHz processors 16 GB memory and 96 18 2 GB drives for data FI IO IO II IO IGG OIG IGG HARDWARE GIG I II IO IIE I IO a Ok Product Description Oty Purchase Maint 7026 M80 RS 6000 Enterprise Server Model 1 3093 365 F M80 1 44MB 3 5 in Diskette Drive 1 N C Integrated SCSI 2 F W Adapter 1 N C Integrated Ultra2 SCSI Adapter 1 N C Integrated Ethernet Adapter 1 N C 2624 32x Speed CD ROM 1 IIo 2830 POWER GXT130P Graphics Adapter 1 340 PCI 2968 10 100 Mbps Ethernet PCI 1 ZD Adapter 3027 9 1 GB 10K RPM Ultra SCSI Disk 2 2320 Drive 3142 Remote I O Cable 3m 2 1190 3627 P76 Color Monitor Stealth 1 995 Black 4073 Memory Board 32 position 2 3000 4135 4096 MB Memory 8x512MB DIMMs 2 73728 Page 47 Lotus Domino Server R5 Implementation Guide June 18 2001 5005 5203 5992 6132 6197 6230 6283 6284 6324 6540 8700 8741 9172 9300 9800 7133 D40 0987 8022 8031 8518 9300 9910 A30 Preinstall 4 Way RS64 III 500MHz Processor Card 4MB L2 Cache System Control and Initialization Cable CEC to Primary I O Drawer Power Control Cable 3m 190A Processor Power Regulator Advanced SerialRAID Plus Adapter Redundant AC Power Supply I O Drawer 595W Redundant AC Power Supply CEC 1100W Primary I O Drawer 5 EIA IPL Disk Mounting Hardware Cables Terminator Quiet Touch Keyboard Stealth
15. RS 6000 model M80 with a 500 MHz 8 way 64 bit RS64 III processor with 1747 2 GB disk and 16 GB memory Large Configuration This RS 6000 configuration supports up to 21 600 active users of mail where the mail load factor is 5 times that of NotesBench This configuration can be used for many solution examples but if more than mail is used the number of registered mail users would decrease dependent on the added application workload There is an unofficial NotesBench test resulting in 108 000 users that can be used to demonstrate the performance factors of this model and support calculations to determine variations on the below configuration to support entry and growth requirements using the pSeries 680 expansion capabilities Note Unofficial numbers may not be used officially or publicly to compare to NotesBench results published for other Notes server environments The configuration is an IBM pSeries 680 24 way 600 MHz 64 bit RS64 IV processor with 5241 6 GB disk and 96 GB memory Page 17 Lotus Domino Server R5 Implementation Guide June 18 2001 Pre installation Support A Pre sales Technical Support Further assistance is available to assist in overall marketing activities through Partner Line When called the first step will be the Business Partner entitlement Partner Line for non entitled Business Partners will also send the information that will enable the Business Partner to gain access Advanced and Premiere level IBM
16. Server R5 Implementation Guide June 18 2001 Appendix A Sample Configurator Configurations The information shown here does not necessarily constitute a complete or valid order Prices are in US dollars A Small Configuration The configuration is an IBM pSeries 640 with 4 POWERS II 375 MHz processors 8 GB memory and 64 18 2 GB drives for data ROI ROR IO IO OR IO RO IO IO IOI HARDWARE 1 IO RO IK I IK OK IK dO Product Description Qty Purchase Maint 7026 B80 pSeries 640 1 5649 140 F Integrated Internal Ultra2 SCSI ak N C Port Integrated External Ultra2 SCSI 1 N C Port Integrated Ethernet Adapter 2 N C 2624 32x Speed CD ROM L SD 2830 POWER GXT130P Graphics Adapter 1 340 PCI 3025 9 1 GB 10K RPM 1 Ultra2 SCSI 2 2520 16 bit Disk 3627 P76 Color Monitor Stealth 1 995 Black 3752 Service Package T 75 4098 Memory Expansion Feature 1 1038 4121 1024 MB 2x512MB SDRAM DIMMs 8 49152 4362 2 way 375MHz POWER3 II 2 26000 140 F Processor Card 5005 Preinstall 1 N C 6230 Advanced SerialRAID Plus 1 3000 Adapter 8700 Quiet Touch Keyboard Stealth T 100 Black English US 8741 3 Button Mouse Stealth Black 1 T5 9172 AC Power Specify 1 N C 9300 Language English US 1 N C 9800 Power Cord US Canada 1 N C 9911 Rack Power Cord ALL IBM 1 N C Racks 4m 7026 B80 Price 89319 Monthly Maintenance 280 Page 45 Lotus Domino Server R5 Implementation Guide June 18 2001 7133 D40 Advanced SSA
17. and MIME content support plus full support for E SMTP S MIME SSL POP3 IMAP4 LDAP HTTP HTML and SNMP The directory function of Domino contains names addresses and distribution lists High speed lookup capabilities utilize compressed directories that can be stored on local client disks Most of the advanced functions of E mail are included in Domino such as encryption tracing format translations attachments and logging Domino contains a full calendaring and scheduling function that provides free time searches sending of meeting notices time zone support Internet access security and attachment capabilities Migration aids are available to migrate non Domino calendars to the Domino server Workflow is a rules based development capability that combines programming logic using templates with mail and directory information This allows companies to achieve efficiencies in applications such as travel expense approval document reviews and selective distribution of information Another element of collaboration is the sharing of data and documents Domino contains a database where all information of any object type is stored Data in the database can be assigned various levels of sharing from none to password controlled to group controlled to author controlled to encrypted to full access to everyone The level of control is defined by either the administrators or authors of the document With the ability to share data
18. any other feedback or suggestions Based on this make modifications to the procedures where appropriate 11 Schedule and Perform the Installation of the Server Hardware and Operating System Schedule the installation of the server hardware and operating system phase next Make sure you consider organizational needs allow time to capture knowledge identify dependencies and ensure accountability during this phase When scheduling consider the effect on your organization and solicit input from the representatives on your team and from management for each area or department that will be affected by this phase of the process Some departments maybe in a period when they are working on time or mission critical projects and can not be disturbed Because of this parts of the project may have to be scheduled after normal business hours Be certain to allow sufficient time not only to perform the tasks involved in this part of the project such as doing system backups installing equipment and software checking for problems and training but also allow time to record issues encountered solutions created and feedback This initial investment of time results in streamlined procedures and increased satisfaction Identify any dependencies in your process and be certain to schedule appropriately For example you may need to upgrade a piece of hardware before you can install something else and you should not move on until this step is complete Rem
19. available at Sylvan Learning Centers worldwide IBM Certified Specialist 181 V4 3 or 161 AIX System Administration V4 3 or V4 1 IBM Certified Specialist AIX Support V4 3 or V4 1 IBM Certified Specialist 176 Domino for RS 6000 V4 1 189 V4 3 or 169 V4 1 Exam s Cost 170 Page 18 Lotus Domino Server R5 Implementation Guide June 18 2001 Domino product education is available worldwide from Lotus Authorized Education Centers A full range of Domino courses from administration to installation to programming are available for a fee and can lead to Lotus Domino certification For courses and schedules access the Domino homepage at http www lotus com Page 19 Lotus Domino Server R5 Implementation Guide June 18 2001 Implementation Process Overview The installation of Domino not only includes installing and configuring the server software but also making sure that the network hardware and operating system meet certain requirements Installation requires training and performance tuning This section discusses items that are important to the installation process that are usually overlooked or not normally considered as being part of the install process 1 Select an Install Team While installing Lotus Domino Server R5 is not difficult it is important to include representatives from all technical areas and departments involved in the installation This allows your team to evaluate th
20. better meet the organization s needs Again a good plan should make provisions for disaster recovery for both the hardware and the operating system Spare parts operating system installation media and required system patches should be kept on hand for emergency use 9 Create an Install Plan for the Domino Servers and Notes Workstations This plan will provide you with a detailed guide to your Domino Server and workstation environment When forming the Domino Server and Notes workstation plan you should take the following server and workstation items into consideration Server e Hardware and operating system requirements e Server topology e Domino server partitioning e Domino server clustering e Domino domains and naming conventions e Server to server connections e Server to user connections e Server to Internet connections e Server function mail application or Web e Server protocols TCP IP or IPX e Mail routing to include Internet mail e Replication schedule e Web serving e Designate Domino System Administrators e Designate Domino Application Developers if applicable Page 26 Lotus Domino Server R5 Implementation Guide June 18 2001 e Tape backup e Disaster recovery and documentation Workstation e Hardware and operating system requirements e User training e Tape backup e Disaster recovery and documentation Be sure to designate one or more project leaders for this phase of the Domino imple
21. equal number of your current users For example per user memory requirements decrease as the number of users increases because fixed memory overhead is divided across more users Consider Clustering Clustering is the premier feature of the Domino Enterprise Server Clustering gives you dynamic load balancing which automatically optimizes resource utilization across the cluster Clustering also provides failover for mail and applications including Web applications You can cluster any combination of R4 and R5 servers across any mix of supported Domino platforms And you can cluster partitioned servers alongside non partitioned servers Consider Partitioning Partitioning can improve the resource utilization of high end Domino systems however it may also require additional hardware resources to properly implement transaction logging It allows you to distribute servers by department or function while retaining the benefits of consolidation Some organizations even use partitioning to create service level options i e putting a few key executives on one partition and the masses on another As a general rule the number of partitions on a system should never exceed the number of CPUs Know When to Consolidate and When to Distribute Unless you have some compelling reason to do otherwise choose consolidation over distribution as a growth strategy Consolidation invariably reduces cost and improves reliability fewer servers mean less comp
22. high performance mission critical availability and scalability for both users and data One production scenario is a mixed RS 6000 M80 SP environment in Boulder Colorado Central to the configuration is an 8 way 7026 M80 server attached to an ESS F20 3 2 TB Storage Area Network SAN with an Ethernet connection to the network The ESS storage is used for Domino transaction logging as well as user data The largest Domino database housed on the M80 server is the 2 GB Domino Directory due to the large number of IBM employees The M80 currently supports a population of 5 200 registered Lotus Notes users split across two Domino server partitions Each of the partitions is clustered with two Silver node servers for failover support Approximately one third of the users are concurrently active at any given time during business hours Prime shift workload represents 5 3 million transactions with 75 CPU utilization and consistently sub second response time ESS disk activity is 40 to 45 Such results have enabled IBM to consolidate servers and achieve roughly a 5 fold reduction in server requirements As of June 2001 the M80 server configuration is as follows e Eight 8 RS64 III processors running at 500 MHz with 4 GB level 2 cache e 16 GB of memory e Ten 10 18 2 GB Ultra SCSI currently only two are in use for rootvg e Two 2 32 bit fibre channel adapters to SAN e One 1 Gigabit Ethernet adapters to network e ESS F20 3 2 TB SAN on
23. on Domino Performance Optimize for Domino R5 Domino R5 does a great job auto configuring and dynamically reconfiguring key parameters for maximum performance Here are some tips from the experts on how to tune the Domino R5 server itself e Set up the correct number of mailboxes Multiple mail box files reduce contention for mail deposits and other mail related activity The biggest performance gains come when you add a second mailbox The rule of thumb we use is one mailbox for 1 200 users supported two or more for 200 1 000 and ten the maximum for 1 000 or more users e For non partitioned systems let Domino dynamically set NSF_Buffer_Pool_Size This is particularly important in low memory server configurations where a large buffer pool can interfere with the kernel s memory management Page 9 Lotus Domino Server R5 Implementation Guide June 18 2001 e For partitioned systems you will need to ensure the NSF Buffer Pool is properly set since Domino cannot automatically determine the memory that s actually available to it across multiple partitions This can be accomplished by placing the following variable in the notes ini file PercentAvailSysResources nn where nn is 100 number of partitions e Let Domino allocate mail delivery threads for local delivery as needed based on available memory e Let the Domino router allocate the mail transfer threads for delivery to another server based on demand Configured app
24. 4 Schedule and Perform the Installation of the Notes Client on the Workstations Schedule the installation of the Notes client on the workstations next Make sure you consider organizational needs allow time to capture knowledge identify dependencies and ensure accountability during this phase When scheduling consider the effect on your organization and solicit input from the representatives on your team and from management for each area or department that will be affected by this phase of the process Some departments may be in a period when they are working on time or mission critical projects and can not be disturbed Because of this parts of the project may have to be scheduled after normal business hours Page 29 Lotus Domino Server R5 Implementation Guide June 18 2001 Be certain to allow sufficient time not only to perform the tasks involved in this part of the project such as doing system backups installing equipment and software checking for problems and training but also allow time to record issues encountered solutions created and feedback This initial investment of time results in streamlined procedures and increased satisfaction Identify any dependencies in your process and be certain to schedule appropriately For example you may need to upgrade the workstation s operating system before you can install the client and you should not move on until this step is complete Remember that the process of implementat
25. 91 17 53 5 0 3 Server M80 8 way 4 partitions RS 6000 Enterprise 17 400 23 973 19 61 14 23 5 0 3 Server F80 6 way 2 partitions RS 6000 Enterprise 57 600 71 904 27 51 22 04 5 0 2 Server S80 24 way 24 partitions pSeries 640 B80 13 500 18 583 24 83 18 04 5 0 3 4 way 7 partitions pSeries 680 S85 108 000 150 197 23 79 17 10 5 0 6a 24 way 30 partitions 1 The results are not official NotesBench measurements or results Page 12 Lotus Domino Server R5 Implementation Guide June 18 2001 Sizing Guidelines Disclaimer System sizing for applications can only be described from a general perspective Definitive characteristics of application implementation and behavior on specific hardware will yield different sizing requirements Use system sizing tools when available for your specific environment Domino on AIX Several factors should be considered when determining the size of the hardware for use with Domino Server Among these are number of users network topology geographic locations and scalability Since every installation of Domino Server is different there is no way to give an exact measurement for determining the size of the hardware needed to support a population of users The information provided here is a rule of thumb and provides a good starting point for determining the size and amount of hardware required As with any installation the size and amount of hardware
26. Domino Performance Performance monitoring and analysis tells you whether a server is up to the strain you re putting on it or whether it s cracking under pressure It can also help you find the limiting factor in a server configuration as well as a bottleneck elsewhere in your network Monitoring and analyzing server performance is not easy It can seem like more trouble than it s worth at times But there simply is no substitute for it in the long run it will save you far more time and money than it costs And you ll improve your network s efficiency and reliability in the bargain One key piece of advice transcends all others Keep a holistic perspective on the process Likely pitfalls in performance analysis are e Basing your analysis on a single performance metric e Looking for a single step that will solve all your problems Factors that impact performance are interrelated So there s almost always more than one move you ll need to make e Making across the board decisions or recommendations Each server or platform has unique workload characteristics related to the databases on the server and what users are doing with them These differences can be important Know the Configuration Domino administrators should know the configuration of the servers they re supporting The main components of any server are memory CPU and disk both logical and physical Things like onboard cache memory and the number of disk controllers are al
27. KKKKKKKKKKKKKK KKK Hardware Price 776191 Software OTC 5050 Grand Total 781241 Monthly Maintenance 2309 Page 49 Lotus Domino Server R5 Implementation Guide June 18 2001 C Large Configuration The configuration is an IBM pSeries 680 with 24 RS64 IV 600 MHz processors 96 GB memory and 288 18 2 GB drives for data KKEKKKKKK KKK KKKKKKKKKKKKKK KK KKK KKK HARDWARE KKEKKKK KK KK KKK KKK KKKKKKKKKKKK KKK KK Product Description Oty Purchase Maint 7017 S85 pSeries 680 I 11188 941 F 1 44MB 3 5 in Diskette Drive 1 N C One RIO Loop 1 N C 2447 16 Bit PCI SCSI SE Adapter to 6 1 75 SCSI Bays Cable 2624 32x Speed CD ROM Drive 1 Bo 2968 10 100 Mbps Ethernet PCI 9 2475 Adapter 3002 9 1 GB 10K RPM 1 Ultra SCSI 1 1260 Hot Swap Disk Drive 3143 Remote I O Cable 6m 3 2235 4195 32768 MB Memory 4x8192MB 3 884736 Cards 5005 Preinstall 1 N C 5320 6 way 600 MHz RS64 IV Processor 1 230000 2324 F Card 16MB L2 Cache 5321 6 way 600MHz RS64 IV Processor 3 750000 6972 F Card 16MB L2 Cache 6000 System Control and 1 400 Initialization Cable 6008 Processor Complex to Rack Power 3 135 Control Cable 6088 Front Door for 1 8m Rack Black 1 450 with Copper 6098 Side Panel for 1 8 or 2 0m 2 300 Rack Black 6193 1000 Watt AC Power Supply 1 765 6194 Programmable Power Regulator 1 380 6195 Processor Power Regulator 1 2125 6206 Ultra SCSI PCI Bus Adapter 2 790 6230 Advanced SerialRAID Plus 9 27000 Adapter 6235
28. Network Topology Your Domino infrastructure s overall scalability depends in part on how much traffic your network can route and process efficiently For example if you initially deploy a few servers in a peer to peer topology you may need to switch to a hub and spoke configuration as you add servers In an existing large scale deployment make sure that your hub servers aren t overloaded Check whether configuring servers by function for mail and replication would makes sense Ultimately you may be able to significantly boost mail throughput and application server bandwidth by upgrading just a few servers Page 7 Lotus Domino Server R5 Implementation Guide June 18 2001 Other Workload Factors Other factors that can impact the actual load that a given user community places on a Domino server include e The extra overhead associated with a significant number of dial up connections such as mobile employees getting E mail or suppliers accessing a supply chain automation application e The extent to which applications access back end data like relational databases and transaction monitor systems As you might expect the greater the number of network layers and connections involved the greater the overhead e The design of your applications For guidelines on how to design efficient Web and intranet applications see the Lotus white paper Maximizing Application and Server Performance in Domino January 1999 B Steps to Maximum
29. air conditioning e Users or administrators that accidentally delete files or other types of data e Users or administrators that may accidentally unplug a server or other vital piece of equipment e Server crashes e Out of disk space errors e Faulty WAN connections such as a T1 or T3 communication line e Bandwidth degradation e Viruses e Sabotage Each organization s environment is unique and the costs associated with redundancy for some companies can be overwhelming However mission critical systems should be a primary concern Having a single point of failure could be devastating if not crippling to the entire operation of your company For example your company implements Domino and uses it for a sales force automation application which is mission critical to the overall operation of the entire organization You would probably want to make use of multiple database replicas database copies to safeguard data and make it accessible across geographic boundaries You would also want to make use of Domino s server clustering technology to provide high availability and load balancing features to your end users With this configuration there is no single point of failure A disaster recovery plan should contain complete detailed documentation for every system to include servers network hardware applications telecommunications and tape backup Documentation should answer three questions at a minimum Page 24 Lotus Domino Server R5 I
30. ate an install plan for the server hardware and operating system 9 Create an install plan for Domino Servers and Notes workstations 10 Schedule and perform the installation upgrade or configuration of the network infrastructure 11 Schedule and perform the installation of server hardware and operating system 12 Schedule and perform the installation of the Domino Servers 13 Train the end users prior to the installation of the Notes client on the workstations 14 Schedule and perform the installation of the Notes client on the workstations 15 Document experiences problems and solutions 16 Monitor servers and assist users as needed 17 Correct any potential performance or configuration issues as they are identified 18 Follow up training for administrators and end users as needed Page 32 Lotus Domino Server R5 Implementation Guide June 18 2001 Installation Steps Before installing a Lotus Domino R5 Server certain software hardware and system requirements must be met and the AIX environment must be prepared Step by step instructions are provided here to assist in the correct installation of the Lotus Domino Server software If you want to see these instructions with screen shots please refer to the IBM Redbook SG24 5138 00 Lotus Domino R5 on IBM RS 6000 Installation Customization and Administration A Preparing the AIX Environment
31. complementary to HACMP on AIX such as high speed interconnects disaster tolerance and support for many node clusters In fact Domino clustering in combination with AlX based clustering can bring system availability into the 99 99 range When looking to size a Domino R5 server on AIX the basics for memory disk and network adapters has not changed from R4 What has changed are the scalability factors that can be applied to determine the number of partitions and the number of users per partition As a rule of thumb we see the scalability doubled meaning Domino can now support up to 4 processors per partition with scalable growth as processors are added and approximately 1 5 to 2 X the number of users per partition Example With R4 if we have a 4 way running two partitions of 600 users each for a total of 1200 active users then R5 with the same 4 way could support the same 1200 active users on a single partition hence better administration Therefore as a guideline e R4 one partition for every two processors e R5 one partition for every four processors e R4 one partition for every 600 800 active users e 5 one partition for every 1600 2000 active users If workloads are unknown or heavy then the lower limits should be planned for and then measurements made once in production When clustering is used customers have reported approximately a 20 25 overhead If calendaring and scheduling is used an approximate 25 overhead sh
32. daemon by using the command stopsre s sendmail Next disable the sendmail from restarting by using the command chretep d sendmail To verify that the sendmail daemon has stopped use the command ps ef grep sendmail The other two daemons httpd and hittpdlite are stopped using the same methods The first thing that must be accomplished is to get the process id PID of the daemon To do this use the command ps ef grep httpd Once the PID is found stop the daemon using the command kill 9 lt process id gt Next the httpd daemon must be disabled from restarting upon boot by commenting out the appropriate line in the etc initab file using vi To do this use the command vi etc inittab The first screen to appear will be the top of the etc inittab file Next do a search for the httpd daemon line by using the vi command httpd and press Enter This command will appear at the bottom of the screen as you type After you press Enter vi will search the etc inittab file for any line that contains httpd and then display that on the screen After the search the cursor is located at the beginning of the line that contains the startup information for the httpd daemon To comment out this line you must insert a colon at the beginning of the line To insert the necessary colon use the vi command i to enter the insert mode Make sure the cursor is at the beginning of the line before you enter the insert mode Once in the insert mod
33. date of creation production environments may require additional steps configurations and performance analysis The material herein is provided on a best effort basis and the certification of the solution rests on the implementation team This information is intended to guide the implementation team with initial findings for IBM server Solution Series for e business Lotus Domino Server R5 This guide has no implied warrantee nor guarantee The users of this guide should always check the latest release information in the product Readme file s and check the product Web pages for the latest updates and findings The following terms are trademarks or registered trademarks of the IBM Corporation in the United States or other countries or both AIX BESTeam DB2 Universal Database e business IBM Redbooks RS 6000 SmoothStart The following terms are trademarks or registered trademarks of the Lotus Development Corporation in the United States other countries or both Domino Domino Doc NotesBench Lotus Notes Notes and Passport Advantage Microsoft Windows Windows NT and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States other countries or both Java and all Java based trademarks are trademarks of Sun Microsystems Inc in the United States other countries or both UNIX is a registered trademark in the United States and other countries licensed exclusively through X Open Co
34. e type a colon and a space When you re finished press Escape twice to leave the insert mode Once out of the insert mode you will need to save your changes by using the vi command wq Press Enter The command will appear at the bottom of the screen as you type After you press Enter you will be back at the command prompt To verify that the httpd daemon has stopped use the command ps ef grep httpd Step 6 Create AIX Groups Create an AIX group called notes for use during the Domino Server installation with the command mkgroup A notes Step 7 Create AIX Users After the AIX group is created an AIX user called notes should be created This user will be the one that is logged in when the Domino Server is running To create it enter the command mkuser pgrp notes groups staff notes home serverl fsize 1 notes Assign a password to the new user by using the command pwdadm lt user gt Step 8 Create a Volume Group Create a volume group for the Domino data directory Store your data on a separate volume group by itself This allows for easier backup and recovery or migration to another RS 6000 in case of hardware failure To create a new volume group make sure you have an unused disk installed and use the command smitty mkvg Page 34 Lotus Domino Server R5 Implementation Guide June 18 2001 The SMIT utility displays the screen to create a new volume group Enter a new volume group name In ou
35. e command chlicense u lt value gt An example of this command would be chlicense u 2 Step 17 Mounting the CDROM The final step in preparing the AIX environment is to mount the CDROM that contains the Lotus Domino Server install program First we have to make sure that a directory exists as a mount point On our system we will use cdrom for the mount point If you don t have a directory to use as a mount point such as cdrom you must create a directory using the mkdir lt directory gt command Once a directory has been created for use as a mount point we can then mount the CDROM Before you continue you should take your Lotus Domino CD and insert it into the CDROM drive at this time You will also need to know the name of the CDROM device In most cases this will be edo but if you re not sure or if you d like to double check use the command 1sdev C c cdrom The name of the CDROM drive will be in the first column With the CD in the CDROM drive mount the drive using the command mount r v cdrfs dev lt device name gt lt mount point gt An example of this would be mount r v cdrfs dev cd0 cdrom You will receive no confirmation that the CDROM has mounted but you can verify by changing directories to the mount point and do a directory listing B Installing the Lotus Domino Server Installing the Lotus Domino Server is a two part process The first part is to install the software from the CD and the second
36. e effect of upgrading on all functional areas and to leverage the skills not only of your Information Systems IS department but of other parts of your organization At a minimum your team should include e Domino Server Administrators e Network Administrators e Support and Help Desk Technicians e Application Developers e Database Managers e Training Specialists Educators e End User Representatives especially local expert and power users By forming the install team early in your process you allow greater control and planning of the Domino installation reduce concerns about the installation process and create a commitment to the Domino installation project Designate one or more project leaders for the Domino installation These leaders should be responsible for e Determining the business need for Domino in your organization e Coordinating the installation schedule e Setup and monitor installation testing e Apprising users and management of the installation and its effect on them e Capturing knowledge and share it through best practices e Documenting issues encountered and their solutions e Coordinating communication including project databases meetings and conference calls 2 Take a Complete Inventory of Server Network and Workstation Equipment An inventory of your IT infrastructure will help you identify the elements that need to be addressed during your Domino Server implementation These may include computer
37. e elements that affect your customers experience of application responsiveness are highly variable A sophisticated application deployment tool and messaging platform like Lotus Domino has many factors that can impact its performance e Number of users e User tasks and workload mix e Access to back end relational databases e Static versus dynamic Web pages e Robust graphical displays based on Java and Activex e Client type simple browser advanced unified clients like Active Desktop Lotus Notes e Use of mail hubs e RS 6000 configuration e Network protocol and access methods e Server deployment topology Network Protocols and Topology Your network protocols also have an impact on your network s performance TCP IP has historically proven to provide the best performance and most efficient use of network adapter hardware for Notes and Domino environments We highly recommend that you use TCP IP on your LAN if possible especially when implementing a geographically dispersed network that utilizes WAN links This is because most routers use TCP IP to communicate over WAN links so using it on the LAN reduces processing overhead The partitioning and clustering features of the Domino for AIX Enterprise Server do not support the IPX SPX protocol In addition support for the maximum number of client sessions can only be accomplished with TCP IP SPX and SPX II protocol support is intended for migration from the IPX SPX environment
38. e the command smitty crjfslv The SMIT utility displays a menu for creating a journaled file system Select Add a Large File Enabled Journaled File System if you want to support files larger than 2 GB otherwise select Add a Standard Journaled File System and press Enter You will see the configuration screen for the new file system Select dominodatalv for the logical volume name The mount point we are going to use in our example will be server1 It is a good idea to name the mount point something which will be descriptive to the server you are installing Finally on this screen you need to change the mount automatically at system restartto yes After you have finished press Enter The command status screen will let you know if everything worked Page 35 Lotus Domino Server R5 Implementation Guide June 18 2001 Step 12 Create a File System for the Domino Binaries Create a new journaled file system JFS for the Domino binaries with the command smitty crjfslv The SMIT utility displays a menu for creating a journaled file system Select Add a Standard Journaled File System and press Enter You will see the configuration screen for the new file system Select dominobin1v for the logical volume name The mount point we are going to use in our example will be usr domino This mount point is the preferred directory for the Domino binaries Last on this screen you need to change the mount automatically at system restart to yes Af
39. e the pSeries 680 and large scale servers like the SP system The operational support services provide e Normal business hour support e 24x7 support including holidays e Full telephone or electronic services AIX is included with each RS 6000 system in the system price However as new releases of AIX are made available they must be purchased as an upgrade RS 6000 has various options to purchase the AIX upgrades based on economic consideration of the customer For more information on support for RS 6000 solutions go to hitp techsupport services ibm com rs6000 support C Hardware Support Hardware support of the RS 6000 system must be registered In North America the number for hardware support is 1 800 IBM SERV 1 800 426 7378 For more information on support for RS 6000 solutions go to http www rs6000 ibm com support Hardware support can be provided in a variety of ways up to 7x24x365 with 4 hour response time on site Page 41 Lotus Domino Server R5 Implementation Guide Services Available June 18 2001 IBM provides a set of services to assist both Business Partners and customers to implement Domino solutions These services can also be marketed and sold by Business Partners For more details go to http www as ibm com asww Service Description Contact IBM Smoothstart Services for This service offering implements HACMP for IBM PSS AIX HACMP customer based on customer requirements sales rep IBM Smo
40. e way This level of detail will be a key factor in smoothing your Domino installation plan and provide a better chance of success and greater end user satisfaction with the overall process 16 Monitor Servers and Assist Users as Needed Once the implementation plan has been completed it s time to monitor Domino Server usage and assist end users This can be considered as the day to day operations of a Domino environment Without getting into great detail about Domino Administration you ll probably want to monitor such things as disk space disk utilization network bandwidth especially over WAN connections server response time shared memory segment and semaphore utilization replication events user name changes and Domino logs Be prepared to help end users with possible error messages that may be encountered while using the Notes client Make sure that documentation is maintained to collect problems and their solutions as well as feedback and suggestions This feedback adds value to the knowledge base of information already collected for future use in troubleshooting problems This information should be readily accessible to all administrators and support staff 17 Correct any Potential Performance or Configuration Issues as They Are Identified When any problem arises the administrator should document the issue and identify a solution in a timely manner Keeping the servers fine tuned is vital to a healthy Domino environme
41. ecially in enterprise organizations consider a limited scale deployment to one group or business unit that serves as a model for the rest of the organization Use this deployment of Domino along with your pilot project to test your assumptions plans and expectations regarding the installation interoperability and training on the new software Choose a group for the deployment that is comfortable with change and learning Make sure the group is invested in the project by discussing its benefits for them and encouraging them to share their concerns Support their transition to Domino and capture their experiences and feedback for use in planning your organizational roll out Encourage users to share their experiences and feedback about Domino and about the roll out procedure so that you can adapt your plan to avoid problems and leverage strengths Think of this initial deployment as a beta release of your install plan It allows you to test your plan under actual business conditions and to work out any issues before moving to a company wide roll out This type of initial small scale deployment may not be necessary for smaller companies who have fewer issues regarding scalability and for companies who need to install Domino quickly Even without such a deployment capture feedback and experiences to evaluate and modify your install strategy as you move through it Page 22 Lotus Domino Server R5 Implementation Guide June 18 2001 5 Docum
42. ember that the process of implementation can not begin until the install team is organized and has developed procedures for completing the tasks Be sure to create accountability by assigning a person or group the responsibility of each item on the schedule and a date when that item needs to be completed Allow some flexibility in the schedule and in the due dates to accommodate unexpected issues and the need for learning Once the schedule is complete start implementation Remember to document problems encountered and their solutions as well as any other feedback or suggestions Based on this make modifications to procedures where appropriate 12 Schedule and Perform the Installation of the Domino Servers Schedule the installation of the Domino Servers next Make sure you consider organizational needs allow time to capture knowledge identify dependencies and ensure accountability during this phase When scheduling consider the effect on your organization and solicit input from the representatives on your team and from management for each area or department that will be affected by this phase of the process Some departments may be in a period when they are working on time or mission critical Page 28 Lotus Domino Server R5 Implementation Guide June 18 2001 projects and cannot be disturbed Because of this parts of the project may have to be scheduled after normal business hours Be certain to allow sufficient time not only
43. ensive features that cover mail applications Internet and remote access Given the large number of features that Notes has including the new end user interface end user training is a vital part of the implementation process Taking the necessary steps up front to ensure your users are knowledgeable about the Notes product will reduce the number of help desk calls reduce the cost associated with technical support and increase end user productivity and satisfaction End users should understand the basics about Notes For example they should understand how to start the Notes interface compose and send mail use Web browsing access Domino applications create and retrieve bookmarks use calendaring and scheduling etc A training course for your end users can be created which will provide them with basic knowledge about how to navigate in the Notes client mail and calendar skills Web browsing etc A half day course is recommended 3 4 hours For advanced or power users additional course materials can be created which will cover more advanced topics There are a few different options when it comes to education Education can be conducted using any of the following methods Each method has its pluses and minuses depending on your particular environment e Formal Lotus training e CBT self study course work e Customized training from a Business Partner Remember training saves time money and headaches and increases productivity 1
44. ent Experiences Problems and Solutions From the Pilot Project The most important item of the pilot project is the documentation of the administrator s and end users feedback It is vital that feedback be gathered from the very beginning all the way through the end of the pilot project Feedback should be shared by conducting meetings with key players in the pilot project as well as placing it in a discussion database which will serve as a knowledge base of issues and errors and their solutions for future use You should also document any suggestions you may receive and modify the installation plan when appropriate This information is very important to the success of the next phase of the implementation project It allows you to avoid making the same mistakes twice The information should be as detailed as possible It should include the problem its solution and any and all steps along the way This level of detail will be a key factor in smoothing your Domino installation plan and provide a better chance of success and greater end user satisfaction with the overall process 6 Create an Install Plan for the Network Infrastructure Planning the network infrastructure is an important part of the Domino Server installation process With an incorrectly configured network many unpredictable results can occur When forming the network infrastructure plan you should take into consideration some of the following items e Existing servers netw
45. er important part of the Domino Server installation process This plan will ensure that you have the right sized server with all components configured correctly including the operating system before the actual installation of the Domino Server software When forming the server hardware and operating system plan you should take the following hardware and operating system items into consideration Hardware e Sizing requirements for system model disk memory processors paging space and network adapters need to be sufficient in order to support the user population e Uninterruptible Power Source UPS capacity e Physical hardware security e Spare parts of components that are considered mission critical should be kept on hand in the event of a disaster These parts could include disk drives SCSI controllers fiber optic cables and internal power units e Tape backup e Disaster recovery and documentation Operating System e Domino Server requires specific versions of the operating system be installed Make sure the operating system version is supported for use with Domino Server e Plan and install any system patches that maybe required e Plan volume groups logical volumes and file systems e Plan and set environment variables when applicable e Designate operating system administrators e Perform a full system backup prior to any installation and after e Document your disaster recovery strategy Page 25 Lotus Domin
46. ext button Step 21 Network and Communication Settings On the fourth screen we will configure the network ports By default the Use all available ports option is selected Since we only have one port we re going to leave the default selected and click on the Finish button Step 22 Server Setup is Complete The server setup is complete The fifth and final screen displays the configuration and password information we gave in the above steps After you have read the screen click on the Exit button If you forget to click the Exit button the setup will not complete properly Step 23 Starting the Domino Server To start the Domino Server make sure you are in the server data directory In our example this would be server1 From that directory use the command opt lotus bin server lf profile is properly configured you only need to enter server The server will start Remember that you must start the Domino Server while logged in as the user specified in step 9 Using any other user including the root user is an unsupported configuration and may cause unpredictable results Page 39 Lotus Domino Server R5 Implementation Guide June 18 2001 Post installation Support A Domino Product Support IBM provides the technical post installation support for Lotus Domino and related software Several fee offerings are available and recommended based on the specifics of the customer Overall support and upgrade pro
47. for memory and more time spent on execution of commands Thus HMT has the potential to double processor workload and still achieve a performance improvement due to the more efficient use of slower resources such as memory In the IBM environment with Domino for AIX 5 0 6 the result to date is an approximate 20 reduction in the 75 processor busy metric reported above This Page 53 Lotus Domino Server R5 Implementation Guide June 18 2001 represents an opportunity for increased user workload and scalability with the same configuration Only time will tell Page 54
48. g On servers with large numbers of databases the processing time saved is significant The cumulative effect of R5 performance optimizations those listed above plus many others translate into efficiency gains of these rough magnitudes e A 30 reduction in memory usage requirements per user e 10 20 more efficient utilization of I O subsystems e 75 faster response times across a broad range of mail and application related activities e Significantly less server to server message traffic resulting in reduced network bandwidth requirements e Transactional logging While R5 performance gains are generally outstanding they are comparatively even greater on AIX The Domino R5 architecture is so inherently scalable that it can take full advantage of the powerful RS 6000 and pSeries computing platforms including SMPs gigabytes of memory and terrabytes of disk Page 14 Lotus Domino Server R5 Implementation Guide June 18 2001 Among the key Domino R5 features that enable it to scale with these platforms are e Unlimited database size currently certified up to 64 GB to support increased database workloads e Directory scalability in excess of one million users to easily handle the directory requirements of even the largest deployments Lotus has tested a Domino R5 Directory with 10 million entries e Database optimizations to better exploit high end I O and CPU throughput e Support for online indexing online database compacti
49. gain You will notice that the install program will append lotus to the end of the directory automatically Press the Tab key to continue Step 7 Setup for Partitioned Domino Servers This next screen asks if you want to install multiple instances or partitioned servers on this RS 6000 The default answer is no In our example we will only install one Domino Server Press the Tab key to continue Step 8 Select the Directory Location for the Domino Data On the next screen select the directory location for the Domino data The default directory is ANocal notesdata Change this to server1 To edit the directory press Enter type the new directory name server1 and press Enter again Press the Tab key to continue Step 9 Select AIX User Select the appropriate AIX user The default is notes which in this case is the correct user Press the Tab key to continue Step 10 Select AIX Group Next select the appropriate AIX group The default is notes which in this case is the correct group Press the Tab key to continue Step 11 Configuration Review The next screen tells you that you have finished the configuration of the install program and that you are about to review the information you have entered Press the Tab key to continue The installation settings and configurations are displayed If everything is correct press the Tab key to start the installation Step 12 File Installation Complete Y
50. ge about Domino Server the Notes client the Administration client proposed server topology proposed Page 21 Lotus Domino Server R5 Implementation Guide June 18 2001 connectivity maps and a list of possible errors that they or end users may encounter during the installation project and how to resolve them After an initial course it is highly recommended that each administrator and support staff member receive full training on Domino R5 They should learn how to use the end user interface administrator interface designer interface know what components are available how to perform the daily functions all users perform and how to access different features and functions The more comfortable your support staff is with Domino the more comfortable your end users will feel A knowledgeable staff means a successful and efficient roll out and less pain for everyone involved Education can be conducted using any of the following methods Each method has its pluses and minuses depending on your particular environment e Formal Lotus training e CBT self study course work e Customized training from a Business Partner 4 Setup a Pilot Project Before installing Domino in your organization you should test the install procedures in a non production environment where you can try things make mistakes and gain valuable experience While installing Domino is straightforward each organization will have a different infrastructure needs a
51. gement for each area or department that will be affected by this phase of the process Some departments maybe in a period when they are working on time or mission critical projects and can not be disturbed Because of this parts of the project may have to be scheduled after normal business hours Be certain to allow sufficient time not only to perform the tasks involved in this part of the project such as doing system backups installing equipment and software checking for problems and training but also allow time to record issues encountered solutions created and feedback This initial investment of time results in streamlined procedures and increased satisfaction Identify any dependencies in your process and be certain to schedule appropriately For example you may need to upgrade a piece of equipment before you can install something else and you should not move on until this step is complete Remember that the process of implementation can not begin until the install team is organized and has developed procedures for completing the tasks Be sure to create accountability by assigning a person or group the responsibility of each item on the schedule and a date when that item needs to be completed Allow some flexibility in the schedule and in the due dates to accommodate unexpected issues and the need for learning Once the schedule is complete start implementation Remember to document problems encountered and their solutions as well as
52. hardware and operating systems software programs and other equipment Once the inventory is complete you will need to determine the areas that need attention before Domino Server and the Notes client can be installed in your environment You will probably want to start with a detailed inventory of the network infrastructure and all related equipment The list below contains some items that you should include in your inventory Since every environment is different you may have additional equipment or items that may be pertinent to your particular environment Be sure to include those as well Page 20 Lotus Domino Server R5 Implementation Guide June 18 2001 Network e Network equipment hubs switches routers firewalls e Network diagram e WAN diagram e Bandwidth capacity Next you will probably want to conduct a detailed inventory of the server equipment and all related equipment The list below contains some items that you should include in your inventory Since every environment is different you may have additional equipment or items that may be pertinent to your particular environment Be sure to include them Servers e Operating systems e Memory e Disk space e Processors e Network adapters e Existing applications Finally you will probably want to conduct a detailed inventory of the workstations and all related equipment The list below contains some items that you should include in your inventory Since every env
53. ion can not begin until the install team is organized and has developed procedures for completing the tasks Be sure to create accountability by assigning a person or group the responsibility of each item on the schedule and a date when that item needs to be completed Allow some flexibility in the schedule and in the due dates to accommodate unexpected issues and the need for learning Once the schedule is complete start implementation Remember to document problems encountered and their solutions as well as any other feedback or suggestions Make modifications to procedures where appropriate 15 Document Experiences Problems and Solutions The most important item of this Domino implementation project is the documentation of the administrator s and end users feedback Feedback should be gathered from the very beginning all the way through the end of the project once or twice a week It should be shared by conducting meetings with key players in the project and placed in a discussion database which will serve as a knowledge base of issues and errors and their solutions for future use Also document any suggestions you receive and modify the installation plan when appropriate This information is very important to the success of the implementation project and allows you to plan so as not to make the same mistakes twice The information should be as detailed as possible to include the problem its solution and any and all steps along th
54. ironment is different you may have additional equipment or items that may be pertinent to your particular environment Be sure to include those as well Workstations e Operating systems e Memory e Disk space e Processor speed e Network adapters e Existing applications The information collected in the inventory should be documented and used to determine if there are any areas that are weak and require an upgrade or additional equipment or software The inventory serves as an overall picture of your entire IT infrastructure 3 Train Domino and Network Administrators Domino contains extensive features that cover mail applications Internet and remote access and connectivity to other back end databases Given the large number of features that Domino has training is a vital part of the implementation process Taking the necessary steps up front to ensure your support staff is knowledgeable about the Domino product will improve the effectiveness and efficiency of your installation project and reduce the cost associated with downtime and technical support Domino Administrators and all support staff should understand all Domino features and functions They should also understand how Domino will impact the network including existing servers existing applications WAN communications and end users before any installation steps are taken An initial training course for your staff can be created which will provide them with basic knowled
55. l partitions are To identify the size of each physical partition located on the volume group use the command lsvg lt volume group gt Our paging space is located on rootvg so we would use the command lsvg rootvg Once you have the size of the physical partition you can figure out how many additional partitions you will need to increase the paging space to the size required To add to the paging space use the command chps s lt additonal partitions gt lt paging space name gt An example of this command would be chps s10 hd6 To verify that the change to the paging space has taken place use the command 1sps a Step 16 Check AIX Kernel Configuration We also need to check the AIX kernel configuration for the maximum number of processes allowed per user and the maximum number of fixed licenses To check the current setting for the maximum number of processes allowed per user maxuproc use the command lsattr El sys0 grep maxuproc to display the value This value must be a minimum of 128 or more To change the value use the command chdev 1 sys0 a maxuproc lt value gt An example of this command would be Page 36 Lotus Domino Server R5 Implementation Guide June 18 2001 chdev 1 sys0 a maxuproc 128 To check the current setting for the maximum number of fixed licenses use the command 1slicense This value must be a minimum of 2 or more in order for the Domino server to function properly To change the value use th
56. lex server topologies and fewer server to server activities less network traffic less replication and less mail transmitted between servers When would you want to distribute servers instead of consolidating them You may have geographic distribution requirements where dedicated servers handling local users and data are the lowest cost solution Or your deployment may be comparatively small but growing fast so adding more servers to accommodate new users or distribute functions lets you leverage current investments better IBM has developed a Red Book on this subject entitled BM Servers and Lotus Domino Centralize and Distribute Enterprise Architecture Planning available at http www redbooks ibm com C Performance and Capacity Planning Tools and Resources from Lotus To help you appropriately plan for your deployment Lotus provides e Tools and benchmarks from Lotus and RS 6000 that enable you to monitor manage and optimize Domino Server performance e Support resources that help you address the performance in your environment e Knowledge transfer in the form of course packs and online resources to help you understand the issues involved e Domino Performance Capacity Planning and High Availability Web site that provides current detailed information about performance and capacity planning tools hardware benchmarks white papers and interactive discussion forums Visit htto www lotus com performance for more information Lo
57. llowing changes made in Domino R5 e Optimization of the database format the On Disk Structure or ODS to minimize I O contention With R5 writes to disk are fewer and more efficient e Transaction logging In R5 database operations are recorded sequentially not all over the disk This reduces I O activity levels while increasing data integrity and dramatically speeding up server re start e Multiple server mailboxes On a Domino R5 server messages can be deposited into any one of multiple mailboxes This reduces both user and router contention for mail deposits and other mail related activity e Pooling of threads relating to end user sessions In R5 one thread can handle sessions for thousands of users In R4 each user session required a separate thread and a complete memory structure to go along with it Fewer threads and processes equals lower overhead and more available memory and CPU cycles e Better memory management through the Unified Buffer Manager UBM Among other things the UBM dynamically manages the notorious NSF_Buffer_Pool_Size parameter by monitoring the relationship between available memory and buffer sizes e More efficient utilization of large memory areas If it s available on the RS 6000 configuration Domino R5 makes more efficient use of RAM for internal caches and buffers boosting performance compared to storing items on disk e A two fold improvement in the speed of view rebuilding and incremental indexin
58. ly half currently allocated e AIX 4 3 3 50 e Domino 5 0 6 The memory configuration represents more capacity than required to support the user workload at the response time and resource utilization we have witnessed This is true even with clustering enabled which requires non trivial overhead Each Domino partition is allocated 4 GB of memory totaling half of the physical memory available to the system There is no paging taking place on the server and no evidence of any memory related bottlenecks or issues The implementation does not include any form of processor binding so there is no set affinity for process to processor Therefore all eight processors are available to any Domino task Development lab testing has shown potential performance and scalability improvements of an option known as Hardware MultiThreading HMT Very recently IBM Global Services installed maintenance level 8 APAR IY10778 and microcode update MM1032 needed to enable HMT on the M80 server in Boulder HMT allows each physical processor to appear to an application as two virtual processors running at half speed Thus the M80 server appears to Domino as having sixteen 16 250 MHz processors as opposed to the actual eight 8 500 MHz processors The benefits of HMT depend upon the characteristics of the application The use of more virtual processors can allow overlapping of memory access This optimizes the use of fast processors due to less time spent waiting
59. may be greater or less depending on the actual environment Memory requirements are a base of 128 MB of memory and 1 MB for each connected mail user anticipated on the system Disk space requirements are 360 MB for the Domino Server program files 160 MB for the Domino binaries and 200 MB for the data files 50 MB per registered mail user additional space for any Domino application that may be used the paging space requirements A good recommendation for performance that pertains to disk access time is to split the registered mail users into separate file systems onto separate disks A good rule of thumb to follow is approximately 500 mail files per file system Processor requirements are very dependent on workloads A recent RS 6000 Model M80 benchmark had 7008 active users per partition There is a logical limit derived from the experience of existing customers In discussing active versus registered users normally we apply a 50 rule of thumb if there are 1000 registered users in the domain then only 500 will be active at any one time The next level of experience has to do with the complexity and quantity of mail for the registered users We recommend running R5 across four processors Thus if there are to be 1000 active users a 4 way processor with a single partition would create the best performance The processor group used in the prior analysis was the 332 MHz 32 bit processor As the processor speed is higher as in the S7A and S80
60. mentation These leaders should be responsible for e Coordinating the schedule e Setup and monitor the installation of the servers and workstations e Notifying users and management of any issues that may effect them e Capturing knowledge and share it through best practices e Documenting issues encountered and their solutions e Coordinating communication including project databases meetings and conference calls Set responsibilities and designate who performs which functions and at what times Ensure that there is a contact person for each role and responsibility this person should be one of the members of the install team Set procedures by documenting the steps your team will take to install servers clients and applications Be sure to include troubleshooting information procedures for backing up key files ways to notify users that a server will be unavailable and contact information for questions Establish strategy by including capturing data issues solutions and feedback in a database for use as a knowledge repository This database will be the starting point for creating a set of guidelines procedures and knowledge that represents the Domino installation in your organization By capturing feedback as you progress through your plan you team can shift its operations or order of events to better meet the organization s needs Plan for training on how to train uses on the new Notes client interface While the interface i
61. mpany Limited All other registered trademarks and trademarks are the products of their respective companies Page 2 Lotus Domino Server R5 Implementation Guide June 18 2001 pSeries Lotus Domino Server e business Solution Overview Domino a server based product from Lotus Corporation of IBM is positioned in the e business marketplace as a messaging groupware system with dynamic application serving Domino s integrated application services such as security workflow and content management optimize the platform for rapid delivery of Web applications along with built in connection services that provide live access to relational databases transaction systems and ERP applications By using Internet standards Domino avails itself to browser clients and Internet protocols as opposed to proprietary clients and protocols The Domino R5 family of servers delivers messaging applications and online collaboration fast and reliably for organizations from small businesses to the largest enterprises Domino R5 helps reduce costs by making the server easier to administer and the desktop easier to manage First and foremost Lotus Domino is a messaging system It contains E mail creation and delivery capabilities along with directories of people and objects with multiple levels of security from encryption to ACLs Domino offers the industry s most comprehensive support for Internet messaging standards with Internet addressing SMTP routing
62. mplementation Guide June 18 2001 1 What should be done when a given system fails For example when System A fails the solution is to verify that System B came online and took over the responsibilities of System A 2 Who should be notified A list of contact telephone numbers should be available This information should contain office home pager and mobile telephone numbers of the administrator responsible for the equipment that has failed This contact list should also include supervisor s and manager s names and numbers as well 3 Are there any follow up instructions or actions that need to be taken such as calling repair personnel ordering new replacement equipment or monitoring other systems that may be affected The disaster recovery plan should include complete instructions for conducting complete daily system backups of every system and the procedure for recovering lost data from the tapes in the event that data needs to be restored Viruses should be a major concern Steps that describe how to monitor virus scans and how to remove them from infected equipment should be included in the disaster recovery plan as well Make sure a hard copy of this disaster plan is kept in a safe place Don t risk a single point of failure by storing the disaster recovery plan on a file server 8 Create an Install Plan for the Server Hardware and Operating System Planning how to install the server hardware and operating system is anoth
63. nd deployment plan By testing you familiarize yourself and your install team with the procedures and the process of installing A pilot project should reproduce on a smaller scale the proposed Domino system for your organization This will give your organization an opportunity to test the Domino installation in an environment similar in nature to the production environment Create a list of Domino and Notes features that may be considered mission critical for your organization Make sure to test these features thoroughly For example your company may want to place all mail files on clustered mail servers to ensure high reliability failover and load balancing List the different types of servers you plan to use some companies use Domino only for mail others use it for messaging application Web site hosting and directory services among other roles Test each of these items whether a vital application server configuration or role under Domino This lets you accumulate knowledge and create best practices for the deployment of your organization Share the knowledge once you have compiled best practices and communicate them to your install team and to all parts of your organization involved in the installation of Domino This lets others benefit from your experiences minimizing effort mistakes and duplication and allowing you to maximize productivity As part of this pilot consider an initial deployment In larger companies and esp
64. nfrastructure plan Be sure to include troubleshooting information procedures for backing up systems ways to notify users when the system will be unavailable and contact information for questions Establish strategy by including capturing data issues solutions and feedback in a database for use as a knowledge repository This database will be the starting point for creating a set of guidelines procedures and knowledge that represents the Domino installation in your organization By capturing feedback as you progress through your plan you team can shift its operations or order of events to better meet the organization s needs A well thought out plan should make provisions for disaster recovery For example in case a T3 communication line fails due to unforeseen circumstances there should be a backup T3 or other communication line that provides redundant service until the original line can resume service thus keeping the network functioning 7 Create or Modify an Existing Disaster Recovery Plan We can not stress enough how important it is to have an excellent disaster recover plan Disasters can be natural events mechanical failures and human errors The following list contains items that any organization should be prepared for e Power outages e Tornadoes hurricanes floods lightening strikes and other natural disasters e Equipment failures such as server hardware disk drives network equipment telephone equipment and
65. ng and online backup to take advantage of high end systems and I O subsystems e Increased overall scalability enabling support for more users on fewer partitions to drive down per user costs across large partitioned servers Domino R5 s ability to keep running during scheduled maintenance tasks like database compaction indexing and backup makes server consolidation in general more attractive since large numbers of users will not be inconvenienced due to scheduled outages And R5 s greater scalability and new high availability features make server partitioning a more attractive alternative than ever Partitioning yields lower total cost of ownership administration and maintenance are simplified and fewer moving parts increases reliability security and availability if one partition fails others remain available Domino R5 on AIX Specifics Domino R5 on AIX leverages many platform specific services directly For example R5 s new thread pooling capability was optimized specifically for AIX And Domino R5 s high availability features are particularly well integrated and complement those of HACMP of AIX For example R5 s transaction logging makes performance and UNIX auto restart features even more effective by allowing Domino to restart very quickly For customers using Domino as a Web application server on AIX R5 clustering supports both failover and load balancing for Web clients And the Domino R5 Server s clustering features are
66. nt Monitoring server performance is a daily job and should be done faithfully in order to maintain peak performance 18 Follow Up Training for Administrators and End Users as Needed As your Domino environment grows and matures you may find it necessary to conduct additional training for administrators and new employees Be prepared to provide this training as needed Page 30 Lotus Domino Server R5 Implementation Guide June 18 2001 Education can be conducted using any of the following methods Each method has its pros and cons depending on your particular environment e Formal Lotus training e CBT self study course work e Customized training from a Business Partner Page 31 Lotus Domino Server R5 Implementation Guide June 18 2001 Checklist for Implementation The checklist provided here is a guide to assist in the installation of Lotus Domino Server Although this checklist is a good reference point it may not contain everything since each environment is unique TASK Completed Select an install team Take a complete inventory of server network and workstation equipment Train Domino and Network Administrators Setup a pilot project Document experiences problems and solutions from the pilot project Create an install plan for the network infrastructure Create or modify an existing disaster recovery plan to include the Domino Servers network hardware server hardware and tape backup 8 Cre
67. o Server R5 Implementation Guide June 18 2001 Be sure to designate one or more project leaders for this phase of the Domino implementation These leaders should be responsible for e Coordinating the schedule e Setup and monitor the installation of the server hardware and operating system e Notifying users and management of any issues that may effect them e Capture knowledge and share it through best practices e Documenting issues encountered and their solutions e Coordinating communication including project databases meetings and conference calls Set responsibilities and designate who performs which functions and at what times Ensure that there is a contact person for each responsibility this person should be one of the members of the install team Set procedures by documenting the steps your team will take to install the hardware and operating system Be sure to include troubleshooting information procedures for backing up key files ways to notify users that a server will be unavailable and contact information for questions Establish strategy by including capturing data issues solutions and feedback in a database for use as a knowledge repository This database will be the starting point for creating a set of guidelines procedures and knowledge that represents the Domino installation in your organization By capturing feedback as you progress through your plan you team can shift its operations or order of events to
68. off hours and optimize the I O subsystem Know the Symptoms of Server Over Utilization Typical problems that point to a server that s in over its head are slow or failure prone mail delivery degrading user response time and slow address lookups To check mail delivery look at the percentage of time your disks are utilized and at mail queue length For R5 you can also check and optimize the number of mail box files and the numbers of transfer and local delivery threads To enhance response times try optimizing the manner in which I O intensive files are distributed across the disk subsystem If address lookups are slow things may improve substantially when users deploy Lightweight Directories on their desktops This will reduce the load on the server and the network You can also check the hit rate for the Name Lookup Cache A good hit rate is at least 85 If your problem is slow page rendering or an unresponsive Web server check the number of HTTP threads and the percentage of time disks are utilized Set the number of HTTP threads at 1 10 one thread for every ten users How can you tell if a server is underutilized Look for a CPU utilization rate below 50 disk access ratio below 50 or more than 200 MB of RAM consistently available But note that the resources required for Page 10 Lotus Domino Server R5 Implementation Guide June 18 2001 additional users probably won t be equivalent to the resources required for an
69. ork hardware and applications e Obtaining static TCP IP addresses e Domain Name Server DNS configuration e Bandwidth considerations for Local Area Network LAN connections e Bandwidth considerations for Wide Area Network WAN connections e Internet domain name registration and fees e Internet Service Provider ISP registration and service fees e Routers switches and hubs configurations e Firewall installation and configuration e Proxy server configuration e Remote dial in access e Physical security of the equipment e Disaster recovery and documentation Be sure to designate one or more project leaders for this phase of the Domino implementation These leaders should be responsible for e Coordinating the schedule e Setup and monitor installation or modifications of the network e Notifying users and management of any network modifications and its effect on them e Capture knowledge and share it through best practices Page 23 Lotus Domino Server R5 Implementation Guide June 18 2001 e Document issues encountered and their solutions e Coordinate communication including project databases meetings and conference calls Set responsibilities and designate who performs which functions and at what times Ensure that there is a contact person for each role and responsibility this person should be one of the members of the install team Set procedures by documenting the steps your team will take to implement the network i
70. othstart Services to This offering implements RS 6000 servers IBM PSS Enterprise Server based on customer requirements sales rep IBM Smoothstart Services for This offering implements Lotus Domino on IBM PSS Lotus Domino on RS 6000 RS6000 based on customer requirements sales rep Page 42 Lotus Domino Server R5 Implementation Guide Additional Technical Resources URLs IBM pSeries Web Site http www 1 ibm com servers eserver pseries IBM AIX PTF Information http Aechsupport services ibm com rs6000 fixes IBM RS 6000 Support http Aechsupport services ibm com rs6000 support IBM Services for RS 6000 and Domino http www as ibm com asww Lotus Domino Information http www lotus com r5 Domino Support http www lotus com home nsf welcome support Lotus Domino Documentation http www notes net notesus nsf Lotus Domino Performance Web Site http www lotus com performance Lotus Domino NotesBench http www notesbench org http www ideasinternational com Redbooks Lotus Domino R5 on IBM RS 6000 Installation Customization and Administration IBM Redbook SG24 5138 00 International Technical Support Organization IBM Corporation Using ADSM to Back Up Lotus Notes IBM Redbook SG24 4534 International Technical Support Organization IBM Corporation RS 6000 Performance Tools in Focus IBM Redbook SG24 4989 International Technical Support Organization IBM Corporation Understanding LDAP IBM Redbook SG24 4986
71. ou will receive a message Installation successful if everything worked correctly Step 13 Logoff You must completely log off the system before starting the next step which begins the configuration Running the Domino Server with a different user other than the one we specified in step 9 is nota supported configuration To log off simply type exit and press Enter Repeat until you return to the login prompt Step 14 Login Log in as the user we specified in step 9 Step 15 Change to the Data Directory When you log in you should already be in the Domino data directory You can display the current directory you are in by using the pwd command If you re in the wrong directory use the command cd lt data directory gt and press Enter An example of this command would be cd serverl Page 38 Lotus Domino Server R5 Implementation Guide June 18 2001 This can be done from the profile file for Notes users In addition you would need to update profile with binary and data directories in the PATH variable Step 16 Start the HTTP Server Task For Server Configuration We will start the Domino HTTP task so we can configure the new Domino Server with our Web browser To start the HTTP task type opt lotus bin http httpsetup at the prompt and press Enter If the command executes correctly the screen will display HTTP Web Server Started With a properly configured profile you only need to enter http httpsetup
72. ould be applied Page 15 Lotus Domino Server R5 Implementation Guide June 18 2001 B RS 6000 Domino Server Sizing Tool The RS 6000 Domino Server Sizing Tool is a server sizing capacity planning tool used to suggest server configurations based on benchmark information and on your customer requirements You can evaluate different server offerings with a mix of workloads that map to your internal deployment such as mail discussion databases groupware and Web users Because you can specify expected workload it is the best tool for recommending which RS 6000 server to purchase based on your predicted load The sizing tool currently is based on NotesBench and capacity data on Domino R4 When Domino R5 data is available the Sizing tool will be updated and noted on the Business Partners site Your IBM representative can access the sizing tool and assist in sizing recommendations Page 16 Lotus Domino Server R5 Implementation Guide June 18 2001 Sample Configurations The verification test was run on the configuration mentioned previously Below are sample configurations for light small medium and high large workload user communities These are meant to be guideline configurations relative to memory disk and adapters Specific configurations should be based on customer requirements The configurations briefly described here can be found in Appendix A Small Configuration This RS 6000 configuration supports up to 2 700 acti
73. ours or around the clock seven days a week The Volume Purchase Option for support of IBM and Lotus software is a non contract offering based on the requirements of the customer interested in minimal cost and paperwork The offering can include e 10 20 and 30 incident packs are available for Notes Domino e 5 Incident Pack of 24 x 7 coverage available e Site Support available for Notes Domino and 10 Incident Packs available for e Developer tools e Per call or per year e Acquisitions of IBM support do not earn points under Passport Advantage The Contract Option for support is a contract for two years based on points and includes e Annual support selected on a product by product basis e May be acquired separately or combined with software and Software Subscription acquisition and renewal e Single agreement for software programs and support e Telephone and electronic access where available to IBM and Lotus support centers during country business hours e 24x 7 support can be acquired for designated callers e Additional designated callers available for a fee The Complete Enterprise Option for support is a contract for two years based on bundles of IBM and Lotus software and users and includes e Annual support is included for all IBM and Lotus products selected e Single contract for software programs and support e Telephone and electronic access to IBM and Lotus support centers during country business hours e 24x 7 suppor
74. part is the basic configuration of the server We will walk through the complete installation step by step Step 1 Login to AIX as the Root User Log in to the AIX system as the root user either from a login prompt or by using the AIX command su at the prompt if you are already logged in as another user Step 2 Run the Install Program From the CD To start the install program you need to change to the directory cdrom ibmpow and start the install program by typing install at the command prompt and press Enter cd cdrom ibmpow install Step 3 Welcome Screen The welcome screen is displayed Press the Tab key to continue Step 4 License Agreement Screens The License agreement screens are displayed Press the Tab key to continue through each of them Page 37 Lotus Domino Server R5 Implementation Guide June 18 2001 Step 5 Select the Type of Domino Server to Install The next screen asks you which of the different types of Lotus Domino Servers you want to install The default answer is Domino Mail Server Press the Spacebar until you see the server type you want to install Press the Tab key to continue Step 6 Select the Directory Location for the Domino Binaries On the next screen select the directory location for the Domino binaries The default directory is opt lotus Change this to usr domino To edit the directory press Enter type the new directory name usr domino and press Enter a
75. r example we will use the preferred name dominovg Also select the physical volume to use in this new volume group When this information has been entered press Enter A pop up message will appear asking you to verify that you really want to create a new volume group Press Enter again to create the volume group The command status screen will let you know if everything worked Step 9 Create a Logical Volume for the Domino Data Directory Now that a new volume group has been created create a logical volume for our Domino data directory with the command smitty mklv The SMIT utility then displays the screen to create a new logical volume Type in the name of the volume group just created in step 8 and press Enter Next you will see the configuration screen for a new logical volume Enter a new logical volume name In an example we ll use the preferred name dominodatalv Enter the total number of logical partitions to allocate for this logical volume The minimum amount of space needed is 200 MB Since our physical partition size is 4 MB we specified 50 logical partitions in our example Next change the position on the physical volume to center This improves system performance by reducing disk arm movement when accessing data Also change the range of the physical volume to maximum This improves system performance by making sure that the data is spread evenly across all disks in the volume group When you have completed this screen press
76. ropriately a Domino R5 server running on AIX can transfer 20 000 messages in one minute Make Use of NotesBench Data Most benchmarks just tell you what vendors want you to hear But NotesBench really is different NotesBench benchmarks enable you to make apples to apples comparisons about Domino capacity on hardware configurations from various vendors You can even guesstimate total cost of ownership with reasonable accuracy using these numbers Perusing NotesBench data is also a great way to glean information on how to optimize your system configurations Check out what disk topology kernel settings patches and service packs were used and not used to squeeze maximum performance from their systems Learn from Semaphores Semaphores are a communication mechanism used among process threads Here is a list of popular semaphores and what they mean from the standpoint of performance e Collection Ox30B and Collection Queue 0x309 Indicates that the CPU and memory are bottlenecked Best fix is to defer Administration Process activities to non peak hours and optimize the I O subsystem e DB 0x245 and DB Queue 0x244 Indicates that the database cache and disk I O are bottlenecked Best fix is to add more memory and optimize the I O subsystem Enabling field level replication if you haven t already will also help e BTree 0x255 Indicates a problem with how views are stored and rebuilt The best fix is to defer view rebuilding to
77. s easy to use especially for users accustomed to Web browsers some training may be necessary to make sure the end users understand how to make good use of the Notes client and its features Training for administrators and help desk personnel should be conducted as well A well educated staff provides excellent end user support and ensures proper maintenance of the servers Examine the hardware and software needs not only on the server equipment but on the client equipment as well For example if your organization has Microsoft Windows 3 1 on its workstations and you are installing Notes R5 each workstation will have to be upgraded to Microsoft Windows 95 98 or 2000 or Windows NT 4 0 A good plan should make provisions for disaster recovery for both servers and workstations Tape backups of data multiple database replicas database copies and contact information should be included 10 Schedule and Perform the Installation Upgrade or Configuration of the Network Infrastructure Schedule the network infrastructure implementation phase after you have completed your testing in the pilot project Make sure you consider organizational needs allow time to capture knowledge identify dependencies and ensure accountability during this phase Page 27 Lotus Domino Server R5 Implementation Guide June 18 2001 When scheduling consider the effect on your organization and solicit input from the representatives on your team and from mana
78. so important Here are additional tips that may help you find configuration related problems faster e Use the fastest disks you can find 10 000 RPMs e Use hardware RAID over software RAID it s faster and there s less CPU overhead e Processor speed is important for indexing e An adequate disk subsystem means lower memory requirements because fewer temporary I O buffers are cluttering up your RAM e Beware of standard server configurations they are not optimal for Domino servers The most important thing missing is typically adequate disks and controllers See your hardware vendor s NotesBench data for guidelines In other words configure your systems like the folks who ran the NotesBench tests configured theirs For more information visit htto Avwww notesbench org registration required Page 8 Lotus Domino Server R5 Implementation Guide June 18 2001 Distribute I O Across Physical Disks Our experience has shown that physical and logical disk structures are our customers least understood system resource and the one most often undersized The best way to boost performance on many Domino servers is to distribute I O across separate physical disk subsystems Ideally you want to put the following O intensive files on separate physical disks e The Notes paging file e Your NSF files e The Domino R5 transaction log If you can put them on separate controllers too so much the better The idea is to increase I O
79. t can be acquired for designated callers Page 40 Lotus Domino Server R5 Implementation Guide June 18 2001 e Additional designated callers available for a fee More information about Passport Advantage support is available if you are partnering with a Lotus Business Partner through that Business Partner Or you may contact URL http www lotus com home nsf welcome support Customers will most likely also need to obtain Lotus quarterly upgrades and releases as they occur This is Supported under a program called Subscriptions by Lotus It is a logical part of Passport advantage but can be purchased separately if the VPO is the support model If the VPO model also proves too expensive for the customer new releases for upgrade are purchased at the shrink wrap price B AIX Support AIX support is provided by IBM Support Family It is a fee offering and is available to both the end user customer or the Business Partner Support Line is the name usually applied to the support and both access and registration can be made by calling in North America 1 800 CALL AIX 1 800 225 5249 Support Line is the service offering through which IBM delivers telephone and electronic support for installation usage and code related questions for the AIX platform and all its installed software RS 6000 Support Line covers operational questions in support of all IBM RISC System 6000 systems including desktop workstations workgroup servers enterprise servers lik
80. ta in enterprise relational databases such as DB2 Universal Database and Oracle The possibilities are further extended through the use of Domino Connectors and Lotus extension products available on AIX such as Lotus Enterprise Integrator LEI Lotus Domino Workflow and Lotus Enterprise Solution Builder Page 3 Lotus Domino Server R5 Implementation Guide June 18 2001 Domino is a generic name for a family of server products Domino Mail Server for mail groupware calendaring and Internet support functions Domino Application Server for mail plus application development capabilities and Domino Enterprise Server which adds partitioning clustering and usage tracking capabilities on top of Domino Application Server Domino supports a wide variety of popular clients including Lotus Notes clients as well as Web browsers Microsoft Outlook and mail clients based on Internet standards such as POP3 and IMAP4 Full function Notes R5 clients for messaging and or collaboration run on Windows 95 98 2000 and Windows NT 4 0 workstations as well as Macintosh computers running Mac OS 9 The latest release of Domino is R5 and contains the following advancements over Domino R4 1 Native Internet format for mail including SMTP and MIME 2 Built in upgrade tools for migration from applications such as cc Mail and Microsoft Exchange Wide choice of supported clients such as Notes clients browsers Eudora and Outlook KR wo B
81. tection is offered under a program called Passport Advantage Passport Advantage customer support makes it easy for customers to put IBM and Lotus software support to work in a cost effective and efficient way Passport Advantage Customer Support provides easy to access responsive cross platform software support from Lotus around the clock and around the world It is simple for customers to purchase and administer as part of their overall software acquisition Customers are able to acquire software solutions in one planning and budgeting cycle with the ease of a single agreement Lotus integrated support solutions are designed for each Passport Advantage option and tailored to individual customer needs and how they acquire software licenses and subscription With the Volume Purchase Option support is acquired as it is needed in incremental incident based packs With the Contract Option annual support is selected on a product by product basis bundled with the software license and Software Subscription With the Complete Enterprise Option annual support is included in the per user price for each product category Through the convenience and ease of calling the IBM or Lotus number assigned to each customer s calling area customers receive prompt responses to their questions Customers can choose the type of support that best meets their business software requirements They can select from support Monday through Friday during their country business h
82. ter you have finished press Enter The command status screen will let you know if everything worked Step 13 Mount the File Systems After you create the file systems you must then mount them To mount the file systems use the commands mount serverl and mount usr domino To verify that the file systems are mounted use the command mount by itself The mount command will display all file systems that are mounted Step 14 Change Ownership of the New File Systems In order for the Domino server to run correctly we must change the ownership of the file systems we created To change the ownership use the command chown R lt user gt lt group gt lt file system gt An example of this would be chown R notes notes serverl chown R notes notes usr domino Step 15 Paging Space Make sure that you have enough paging space available in order for the Domino Server to function properly Please refer to the paging space formulas given earlier to determine the right amount of paging space for your system To check the amount of paging space available on your system use the command 1lsps a With this command you will also be able to see the name of the paging space In our example the paging space is named hd6 If you need to add additional paging space specify the additional space needed in physical partitions To figure out how many physical partitions we will need first we have to find out how large each of our physica
83. throughput by distributing the work over busses controllers ports and disks Hence several small physical disks are better than a few large capacity disks In particular the more you isolate the R5 transaction log from other disk activity the better your server performance will be Log Performance Metrics Consistently If you don t log performance metrics you won t be able to quantify the success or failure of your tuning efforts If you do keep logs you ll not only have a far better idea of what you re doing you ll have a far easier time documenting the need for additional expenditures Among the key metrics to track are e Total CPU utilization expressed as a percentage If this metric is above 70 to 80 that s a red flag e Disk queue length typically this should be less than 2 items in the queue and average disk service time should be less than 70 e Paging file size and utilization Utilization should be fairly low or it s probably worth it to buy more memory e Domino statistics and events for mail throughput replication Web server activity and database activity e Domino logs og nsf they re boring but they often come in handy It s important to collect production data weekly and analyze it monthly if possible It s also critical to capture snapshots of performance before and after major configuration changes For AIX systems there is a Notes Agent for Performance Toolbox PTX that will monitor and report
84. to perform the tasks involved in this part of the project such as doing system backups installing equipment and software checking for problems and training but also allow time to record issues encountered solutions created and feedback This initial investment of time results in streamlined procedures and increased satisfaction Identify any dependencies in your process and be certain to schedule appropriately For example you may need to upgrade a piece of equipment before you can install something else and you should not move on until this step is complete Remember that the process of implementation cannot begin until the install team is organized and has developed procedures for completing the tasks Be sure to create accountability by assigning a person or group the responsibility of each item on the schedule and a date when that item needs to be completed Allow some flexibility in the schedule and in the due dates to accommodate unexpected issues and the need for learning Once the schedule is complete start implementation You can refer to the Domino Server Installation section in this paper for detailed directions on how to install the software Remember to document problems encountered and their solutions as well as any other feedback or suggestions Based on this make modifications to procedures where appropriate 13 Train the End Users Prior to the Installation of the Notes Client on the Workstations Notes R5 contains ext
85. tus NotesBench Lotus and RS 6000 use NotesBench a standard benchmark for Domino to generate and provide performance information NotesBench uses standardized workloads with a strict testing protocol on various Domino Notes platforms and configurations Customers can in turn use the benchmark information while evaluating RS 6000 and pSeries models selecting configurations and planning against resource budgets Business Partners who are members of the NotesBench Consortium and have been trained in the use of NotesBench tools can create Page 11 Lotus Domino Server R5 Implementation Guide June 18 2001 specialized benchmarks that are unique to a customer s deployment This allows Business Partners to assess specific server environments and compare it with various RS 6000 models and configurations An independent agency audits and published NotesBench reports For the latest information and NotesBench reports see htto www notesbench org or http ideasinternational com The NotesBench Mail workload models an active user reading and sending mail along with the additional functions of user lookup creating a meeting invitation every 90 minutes etc Overall the workload is still seen as very light As a rule of thumb if you divide the NotesBench users attained by 3 or 4 or 5 you may be close to an approximate number of real users If calendar functions are used up to an additional 25 reduction in the number of real
86. uilt in connectivity for live access to relational databases and transaction systems New simplified deployment and administration tools Choice of Internet authoring tools for HTML JAVA IDE s and scripting Improved failover supporting browers as well as Notes clients Dynamic load balancing Improved capacity of directories with corresponding improvement for mobile users Higher performance due to database redesign 5o0O MAN DH ok Optimized to AIX for improved capacity and response time Page 4 Lotus Domino Server R5 Implementation Guide June 18 2001 Supported Software Releases Domino Server R5 is supported on the following versions of AIX Domino Release AIX Release Domino Server R5 4 3 1 4 3 2 4 3 3 Page 5 Lotus Domino Server R5 Implementation Guide June 18 2001 PTF Matrix In order to install Domino Server R5 on AIX certain program temporary fixes PTFs are required or specific authorized program analysis reports APARs should be read The following table lists the patch requirements Component Recommended Level Bos mp 4 3 3 28 Bos up 4 3 3 28 Bos rte aio 4 3 3 26 Bos rte libc 4 3 3 27 Bos rte libpthreads 4 3 3 27 Bos rte commands 4 3 3 26 Bos rte control 4 3 3 26 Bos rte tty 4 3 3 27 Bos rte net 4 3 3 2 Bos rte cron 4 3 3 1 Bos net tcp client 4 3 3 28 Bos net tcp server 4 3 3 27 Bos net tcp smit 4 3 3 25 Bos sysmgt smit 4 3 3 25 Bos sysmgt trace
87. users is a good rule of thumb NotesBench Metrics Lotus NotesBench is a collection of benchmarks or workloads for evaluating the performance of Domino servers Of particular interest are e Maximum users supported The maximum number of concurrent workload threads connected to the server during the simulation e NotesMark A throughput metric which measures performance in terms of the cumulative number of Notes transactions per minute tom performed by all the threads in the test Note that tpms do not correspond 1 to 1 to Notes operations opening a database for example is one transaction from a real user s perspective but may constitute two or three transactions from the viewpoint of NotesMark The following mail workload scenarios were driven by an automated environment which ran a script similar to the mail workload from Lotus NotesBench Some of the results shown here are not official NotesBench measurements or results and are noted as such Unofficial numbers may not be used officially or publicly to compare to NotesBench results published for other Notes server environments For official audited NotesBench results see http www notesbench org Note In order to access the NotesBench results you will need to apply for a userid and password through the NotesBench organization Model NotesBench NotesMark NotesBench NotesMark Domino Mail Users transactions User Release per minute RS 6000 Enterprise 28 032 38 235 23
88. ve users of mail where the mail load is 5 times that of NotesBench This configuration can be used for many solution examples but if more than mail is used the number of registered mail users would decrease dependent on the added application workload There is an unofficial NotesBench test resulting in 13 500 users that can be used to demonstrate the performance factors of this model and support calculations to determine variations on the below configuration to support entry and growth requirements using the pSeries 640 expansion capabilities Note Unofficial numbers may not be used officially or publicly to compare to NotesBench results published for other Notes server environments The configuration is an IBM pSeries model 640 with a 375 MHz 4 way 64 bit Power3 ll processor with 1164 8 GB disk and 8 GB memory Medium Configuration This configuration supports up to 5 606 active users of mail where the mail load factor is 5 times that of NotesBench This configuration can be used for many solution examples but if more than mail is used the number of registered mail users would decrease dependent on the added application workload There is an official NotesBench test resulting in 28 032 users that can be used to demonstrate the performance factors of this model and support calculations to determine variations on the below configuration to support entry and growth requirements using the M80 expansion capabilities The configuration is an IBM
89. you re not familiar with these terms or are missing some of the information please contact your network administrator for assistance To setup TCP IP use the command smitty tcpip and press Enter You will be presented with the TCP IP menu Select Minimum Configuration amp Startup and press Enter A pop up list will appear Select the desired network interface adapter from the list and press Enter The configuration screen will appear next Enter the hostname Internet address TCP IP address network mask name server DNS domain name and the default gateway address Press Enter If everything worked you will see a command status screen which will display Command OK Step 5 Stop Daemons There are some AIX daemons that will interfere with the operation of the Domino Server Generally you will find one or more of the following daemons running on your RS 6000 system sendmail httpd httpdlite Page 33 Lotus Domino Server R5 Implementation Guide June 18 2001 These daemons must be stopped in order to free up certain network ports that the Domino Server will need In order to check to see if you have any of these daemons running use the command ps ef grep lt daemon name gt If the daemons are not running then please skip to step 6 The easiest daemon to stop is sendmail Although the Domino R5 installation will stop this for you you must still disable the daemon from restarting upon boot Stop the sendmail

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