IBM 4685-K03 User's Manual
Contents
1. 21 FPROPLENS OCCUR een mR nL Nee eer een te Lacus ode OS Cee ier eer ere 21 DIAGNOSTIC TESTS SSO E at 22 TRU 22 REMOVING AND REPLACING PARTS ccccccccccssssssssssscccsssssssssccsccssssssssccsccsssssssssccsscssssssnsscssscsssssecsscsssesesecs 24 REPLACING THE REAR COVER ccsccccosssscccccsssscceccssseccccessetccecsssccecesssaccceceseucceceesencccseseuccecessenseceeceesuccccsesccecenaceecesecaaeceeess 24 n es uL MU uA 25 Sas bv EMI E MM ee cee 25 REPLACING THE MODE KEY esd dakam saeta bb enar ELE IDA LUST 27 REPLACING THE SPEAKER cscsccccssesccccccsseccccccesceccccecsescccecsssccecesesescccccseucceceesencceseeesaceecessecceceeseaaccecseseceesecaccecececencccscess 27 REPLACING THE TOP COVER ASSEMBLY cccccccsesscccecesseccccessecccecsssccecessetsccccesseccecessensccsesenaccecessenacccesenenccecsesencccseecaseeees 27 BIEL OR MATERIAL eis eck basses lt tien 28 ASSEMBLY KEYBOARD eRe2. i RES 2 Pull out the key in the same as key cap Be careful not to bend the spring attached to the key Chapter 4 Replacing the key 15 3 Remove the black rubber ring Rubber ring Black ubber ring Blac Attaching 1 Insert the black rubber ring Insert the cup with the Rubber ring Black larger opening facing up 2 Insert the key Be careful not to bend the spring attached to the key E 3 Attach the key 16 IBM 4685 K03 Installation Operation and Maintenance Guide Replacing a double key Removal 1 Pull off the key cap with the removal tool See Replacing a single key on page 17 2 Pinch the key lightly with the removal tool and pull it out Be careful not to bend the springs attached to the key 3 Remove the two rubber rings black and brown 4 Remove the key guide by using the opposite end of the removal tool Removal tool Key guide Chapter 4 Replacing the key 17 Attaching 1 Insert the key guide into the hole that will not use a scan code 2 Insert the brown rubber ring around the hole where the key guide was inserted Brown Insert the black rubber ring at the location without the key guide 3 Insert the key Be careful not to bend the springs attached to the key 4 Attach the key 18 IBM 4685 03 Installation Operation and Maintenance Guide Replacing a quadruple
3. RM D Ld D ED 28 APPENDIX A ACCESSORY UNIT aS 31 ACCESSORY UNT S 1 31 APPENDIX B PRODUCT 33 DIMENSIONS 5 0 SERE ARREARS E 33 CONSUMPTION CURRENT ses 33 ENVIRONMENT 33 MSR READABLE CARDS tesis aguda duse d vu iso iua eee 88 xiv 4685 03 Installation Operation and Maintenance Guide Chapter 1 An overview of the IBM 4685 K03 POS Keyboard An overview This chapter provides an overview of the IBM 4685 K03 POS Keyboard explains how to confirm the identification of the product gives the names of the parts and describes the key layout at time of shipment The IBM 4685 K03 POS keyboard is equipped with an MSR Magnetic Stripe Reader The 4685 K03 keyboard is to be connected to an IBM 4800 POS terminal This keyboard connects using the IBM RS 485 or powered USB but using both interfaces at the same time is not supported Connecting two different interface cables at the same time may Caution damage the keyboard The primary hardware configuration for the 4685 K03 is as follows Key matix 000000 matrix Key matix J12 12rows 7 columns x 7 12rows 7 columns At shipment Single keys 54 pieces Double keys 4 piece
4. Replacing an unused key cover on page 18 The mode cannot be Cause The mode key or the control card has problems changed with a mode key Action 1 Check the status of the mode key switches using the diagnostic program or the self diagnostic test See Diagnostic tests on page 20 for more information Action 2 Ifthe status is still unchanged by Action 1 replace the mode key or the control card Chapter 5 Maintenance of the keyboard 21 The MSR is unable to read Cause 1 There MSR reading head needs to be cleaned cards Action 1 Clean the MSR reading head by using the MSR cleaning card in the hardware service kit P N 4809045 Cause 2 MSR or the control card has a problem Action 2 Check if the MSR is functional using the diagnostic program or the self diagnostic test See Diagnostic test on page 20 for more information Action 3 If the condition is still unchanged by Action 2 replace the MSR or the control card The keyboard cannot be The keyboard has problems or the OS settings are incorrect switched to the online Action Check that the keyboard is recognized by the diagnostic program mode See Diagnostic test on page 20 for more information b Make sure the keyboard type settings for the OS are valid See the OS documentation for more information The mode key is lost Contact your dealer or IBM service representative If your problems are not resolved by these procedures please contact an IBM
5. Notes 1 Use your fingers not a tool when adjusting the speaker volume 2 The volume adjustment control is on the bottom of the keyboard The speaker volume should be set when installing the keyboard on the system device 10 IBM 4685 K03 Installation Operation and Maintenance Guide Mode switch key controlled mode switch is used to select the operating mode of the 4685 The mode switch has four positions that are selected with mode keys Both the operator key and manager key will control the switch A mode key cannot be removed unless the current mode is set to Inactive or Operator 4 position mode key Operator OP key This key can select two modes Inactive Operator The letter A is engraved on this key Manager MGR key This key can select all four modes The letter H is engraved on this key Operator Manager key SYS When setting up items and terminal Not Selectable System addresses by using the application selectable program select this mode Keyboard functions are disabled Selectable Selectable Inactive Normal operating mode Selectable Selectable Operator MGR The store manager or designated Not Selectable Manager person can use this mode for special selectable operations such as canceling a transaction or changing prices etc Chapter 3 Operating the keyboard 11 How to swipe a card through the M
6. key Removal The removal procedure for quadruple keys is the same as for single or double keys Pull off the key cap with the removal tool 2 Pull off the key with the removal tool Be careful not to bend the springs attached to the key Remove the two black rubber rings 4 Remove the two key guides with the opposite end of the removal tool Attaching Note Make sure the smaller keys the rubber rings and the key guides are removed from the place where the quadruple key will be attached 1 Find the pair of diagonally opposite holes that will not need scan codes Insert two key guides in Key guides those holes 2 Place the two black rubber rings around the key guides Chapter 4 Replacing the key 19 3 sure the scan code leg is aligned with the proper hole and insert the quadruple key Be careful not to bend the springs attached to the key 4 Label the key cap Attach the key cap on top of the key Replacing an unused key cover Removal 1 Pinch the unused key cover with the removal tool Removal tool Pull up on the unused key cover Ec Key cover Attaching Note Make sure the keys rubber rings and key guides are all removed from the place where the Unused key unused key cover will be inserter cover 1 Insert the unused key cover as shown in the figure 20 IBM 4685 K03 Installation Operation and Maintenance Guide Chapter 5 Maintenance of th
7. of the mode key is pointing at Inactive The mode key switch must be in one of the other positions How to terminate the self diagnostic tests To terminate the self diagnostic tests turn off the POS terminal by pressing the standby switch Chapter 5 Maintenance of the keyboard 23 Removing and replacing parts Replacing the rear cover 1 Remove the 7 screws labeled Remove the rear cover E Reverse the procedure to reassemble 24 IBM 4685 K03 Installation Operation and Maintenance Guide Replacing the control card 1 2 3 4 Remove the rear cover See Replacing the rear cover on page 22 Remove the screw labeled which holds the ground cable j and the cover Open the cover Disconnect the cables of two sheets for the membrane and the other connectors from the control card 6 Remove the four screws labeled Remove the control card Reverse the procedure to reassemble Dip Switch Setting Before you replace the control card please check the Dip Switch S1 f setting on the control card 4585503 om om On Off om of Of On Replacing the MSR 1 2 3 Remove the rear cover See Replacing the rear cover on page 22 Remove the two screws labeled which hold the MSR place Disconnect the cable leading to the control card Remove the MSR J Reverse the procedure to reassemble Chapter 5 Maintenance of the keyboard 25 4685 K03 Insta
8. Bottom Cover Asm Control Card Asm Top Cover Asm Magnetic Stripe Reader MSR with MSR Cable 4 position Mode Key Switch Asm with Cable Speaker Asm Ten Key for 4685 K02 K03 Key 1x1 5 sets Key 1x2 5 sets Hardware Service Kit MSR Cleaning Card MSR Test Card Dummy Cover 1x5 Chapter 5 Maintenance of the keyboard 29 30 IBM 4685 K03 Installation Operation and Maintenance Guide Appendix A Accessory unit You should order accessory units from an IBM sales representative or your dealer Accessory units Item number Content Quantity Key Single Key Single 10 sets Key cap Single 10 sets Key rubber ring 50 g 10 sets n Key Double Key Double Key cap Double Key black rubber ring 50 g Key brown rubber ring 20 g Key guide Key Quadruple Key Quadruple Key cap Quadruple Key black rubber ring 50 g Key guide 3894 Key cover Single Key cover Single 10 sets 3895 Key cover 1x5 Key cover 1x5 3896 Mode key Manager key 2 pieces Operator key 2 pieces 3897 H W Service Kit MSR Cleaning Card 1 Piece JIS I Il Test Card 1 Piece 3325 KBD SIO Cable Short 0 48m 1 Piece 3326 KBD SIO Cable Long 3 8m 1 Piece Appendix B Field replaceable units 31 32 IBM 4685 K03 Installation Operation and Maintenance Guide Appendix B Product specifications Dimensions 4685 K03 Height 50 mm Weight 1 1 Kg Consumption current Peak 400 mA Normal 100 mA Environment condi
9. IBM 4685 K03 POS Keyboard Installation Operation and Maintenance Guide Ze SIR SR oec oec xS P N 29 0777 IBM is a trademark of the IBM Corporation in the United States or other countries First Edition May 2006 This manual is revised in accordance with product improvements or for other reasons Copyright International Business Machines Corporation 2006 rights reserved Introduction This manual provides an overview installation instructions operating guidelines instructions on how to replace the keys and general maintenance information for the IBM 4685 K03 POS Keyboard In this manual the IBM 4685 K03 POS Keyboard may be referred to as the 4685 K03 or as the keyboard The IBM 4800 POS terminal may be referred to as the POS terminal or as the terminal This manual is organized as follows Chapter 1 An overview of the IBM 4685 K03 POS Keyboard provides an overview of this product and gives the names of the parts Chapter 2 Installing the keyboard provides information about installing the keyboard in the IBM 4800 POS terminal Chapter 3 Operating the keyboard provides information about operating procedures for the keyboard and the functions of each part Chapter 4 Replacing the keys provides information about exchange procedures for the keys and for the unused key covers Chapter 5 Maintenance of the keyboard provides information abou
10. ION FOR IBM 4800 POS TERMINAL reorooronvonvenvenvenvenvenvennennennennennennennennennennennsnnsnnssnsnnsenssnssnssnssnssnesnssnssnssnee 5 a a aeons 9 TEMES 9 VOEUME ADJUSTMENT ech dot nde d 9 MODE SWITGE ier ore rier rT 11 A POSITION MODE KEY et oe tod anie 11 HOW TO SWIPE A CARD THROUGH THE MSR 2 222 2 2 224422 1 0 0 00 12 Contents CHAPTER ZA REPLACING THE KEYS Lee 15 REPLACING A SINGLE KEY et ee ti te nes 15 REMOVAL SEA ec ss el ER SS ak EA a 15 ALAN PR Ra TM EP 16 REPLACING A DOUBLE KEY etie Delo dedic e DU A a WERE 17 REMOVAL pe 17 ATTA PING NN 18 REPLACING A QUADRUPLE KEY cccccccccccsccccccccccscveccccsssccsnsvccsessesenssescsacesasedecedacecedcavedsccncdsccsdeecssesscseesessedscssssesesasecccocesencess 19 RED O ERE LEAL see 19 ATTACHING Sense 19 CHAPTER 5 MAINTENANCE OF THE 2022 2 4 2 000000000800000500000906
11. KER CHEAT CORE BERET LENAYET DENS RAEI KG TU EMHVEF Korean Communications Statement Please note that this device has been approved for business purposes with regard to electromagnetic interference If you find this is not suitable for your use you may exchange it for a non business purpose device Electrostatic Discharge ESD Attention ESD damage can occur when there is a difference in charge between the part the product and the service person No damage will occur if the service person and the part being installed are at the same charge level ESD Damage Prevention Anytime a service action involves physical contact with logic cards modules back panel pins or other ESD sensitive ESDS parts the service person must be connected to an ESD common ground point on the product through an ESD wrist strap and cord The ESD ground clip can be attached to any frame ground ground braid green wire ground or the round ground prong on the AC power plug Coax or connector external shells can also be used iv IBM 4685 K03 Installation Operation and Maintenance Guide Handling Removed Cards Logic cards removed from a product should be placed in ESD protective containers No other object should be allowed inside the ESD container with the logic card Attach tags or reports that must accompany the card to the outside of the container Related Publications For related information please see the following websites
12. POSAL ie in iacu eite ete eects III NOTICES sr IV ELECTRONIC EMISSION NOTICES sp IV Japanese Voluntary Control Council for Interference VCCI IV Korean Communications 5 2022 2 2 2 2 02 02 22004000 4088 sesenta sinet en santo enean sane asas IV ELECTROSTATIC DISCHARGE ESD essai rd ER EE Ee hea IV RELATED PUBLICATIONS PR V SAFETY INFORMATION FOR USERS saa VII SAFETY INFORMATION FOR SERVICE 5 2 22 4 1 20000000000000 0 000 1 1000 000 VIII SAFETY INFORMATION FOR JAPAN rore eletti EE ae pod a VIII SAFETY INFORMATION FOR KOREA rari e ete aa tee X CHAPTER 1 AN OVERVIEW OF THE 4685 K03 POS 1 AN OVERVIEW ER 1 CONFIRMATION OF PRODUCT use 2 4685 K03 MODEL T d 2 PARIS NAME T tec enc 2 4685 K03 MODEL e io E 2 KEY EAYOUT AT SHIPMENT TIME arv 3 2685K035 MODEL wnn 3 in 5 INSTALLAT
13. SR This section explains how to swipe a card through the MSR magnetic stripe reader 1 Hold the card horizontally with the stripe at the bottom and facing away from the keyboard 2 Position the card at the farther end of the MSR and swipe the card through the slot toward the operator with a smooth steady motion Front raised embossing side SA le Back side 52 2 52926 CES 2 3 Daily care Stains on plastic parts should to be wiped off with a soft dry cloth Wiping with a wet or oily cloth can cause damage to the electronic components or plastic parts Do not use chemicals such as glass cleaners ammonia acetone or ketene To remove ink stains use a soft cloth with a small amount of a mild detergent 12 IBM 4685 K03 Installation Operation and Maintenance Guide Chapter 3 Operating the keyboard 13 Chapter 4 Replacing the keys You are free to change the layout of the keys except for the ten keys of the numeric keypad For example frequently used keys can be made into larger double keys by replacing two single keys with one double key This chapter explains how to replace single keys double keys quadruple keys and unused key covers on the keyboard Replacing a single key Removal 1 Pinch the key cap lightly with the removal tool Removal tool and pull it up rocking it to the left and right m pr 4 gt C ALES V LIPSEY ip NG
14. UIT BH FEMS MEDE 3 ZEIBC7 71L0128 35 B Ef HET SHE TAT ORAS VILLE 6 A T BRaI EEIGH S 17 TFTA GR T TALE mun ER T TF EI dr PELET 8 Fit AMSETATCOS ILE RULED M T gt Frid AGS iy Safety Instructions 1X Safety Information for Korea AN gi JE 39 JER Heol HESENE Xe CER 13 BHH EE FA OLD EE E a ASH ATYE SpA OEE aS EHE 439 us FISH Hy HS WSS ASAD AOI Sas Best 93 SHAS Hi Mars BSA HE MAOS AAO ES SICH BHO B LIC A TEELS ul See 1 guo MEST 9 CHE 198 Ea Fy g vm W HFC x IBM 4685 K03 Installation Operation and Maintenance Guide ol Bold Basal SIE Sa oko EAE Hz cH A S JE AA Hat 9 EA SE re DHAS S21 AAAS Note Inthe UK by law the teleph Note inthe UK by law the power cable mustbe connecte Jafterthe power cord must be disconnectedafterthe cord telephone line cable Safety Instructions xi Contents INTRODUCE HON Sasan E ORS SS Ra ESAD RS III WHO SHOULD USE THIS GUIDE SRSA aS NSS SSR SA III END OF LIFE DIS
15. e hlip www bm com p store e hittp www pc ibm convstore vi IBM 4685 03 Installation Operation and Maintenance Guide Safety Information for Users Before you begin to install this product read the safety information in Safety Information Haad This First GA27 4004 This booklet describes safe procedures for cabling and plugging in electrical equipment AN joe SHI KORE lt Kan IBM Safety Information Read This First GA274004 007 vr 7 L bid SU Bas OF Ob RAL The 01 HER 5 7 Ho VIE SHE Ha GA amp 27 4004 a VS YEE Safety Instructions Safety Information for service personnel Before you begin to install or service this product please read the following safety information Note In these notices the term qualified service personnel refers to a person with the skills to perform a PC upgrade Safety Information for Japan F DIET SES ERA Him ott F T7NG END HEL ETT SEE ROL GICLEE 7 FIT ELS RABAT ne IBELT E TSEL oD eee PT del EL Mt 7 I gt HI MLT SG ESL VANG TEDATA 2 2 E MHYETOC FE 7 TFIORBYSOUBRLETZ24 0 etc HAL vii 4685 K03 Installation Operation and Maintenance Guide EG fe TT WEERTS COMS HER Frit ah i FR
16. e keyboard This section is provided for the maintainer of the IBM 4685 K03 POS keyboard Be sure to read Safety instructions on page and Safety inspection guide on page vii Danger before working on this product If problems occur This section explains how to handle problems encountered when using the IBM 4685 K03 keyboard There is no response to Cause1 Status of the mode key is Inactive any of the keyboard keys Action 1 Select a mode other than Inactive See Mode switch on page 13 for more information Cause2 setup for the operating system OS had problems Action 2 Confirm the validity of the keyboard type as set up for the OS Check the OS documentation for more information Cause3 The keyboard cable the top cover assembly or the control card for the keyboard has problems Cause3 Replace the keyboard cable then the top cover assembly and then the control card until the faulty part is identified There is no response to Cause The key cap the top cover assembly or the control card has troubles one or several keyboard Actions a Identify the disabled keys by using the diagnostic program or the keys self diagnostic test See Diagnostic tests on page 20 for more information b Replace the key the unused key cover over the non functioning keys or the control card For more about replacing keys see Chapter 4 Replacing a single key on page 13 For more about replacing unused key covers see
17. llation Operation and Maintenance Guide 26 Replacing the mode key 1 Detach the guide label Remove the two screws labeled 2 Remove the rear cover See Replacing the rear cover on page 22 3 Disconnect the cable leading to the control card Remove the mode key E Reverse the procedure to reassemble Use the new guide label attached to the FRU Replacing the speaker 1 Remove the rear cover See Replacing the rear cover on page 22 2 Open the two latches ace that hold the speaker in place 3 Disconnect the cable labeled from the control card Remove the speaker Reverse the procedure to reassemble Replacing the top cover assembly Remove the rear cover See Replacing the rear cover on page 22 Remove the control card See Replacing the control card on page 23 Remove the speaker See Replacing the speaker Remove the MSR See Replacing the MSR on page 23 Remove the mode key See Replacing the mode key on this page Use the new guide label attached to the FRU Replace the key labels Reverse the procedure to reassemble Chapter 5 Maintenance of the keyboard 27 Bill of material Assembly Keyboard 28 IBM 4685 K03 Installation Operation and Maintenance Guide mS SI SI 6 29R0782 29R0784 29 0786 29R0783 29 0785 29 0787 29 0788 07N1027 07N1032 07N1033 48G9045 29R0789 POS Keyboard Unit 4685 K03
18. s Read Chapterl Outline for 4685 K03 POS Keyboard 1 Confirmation of product Confirm the following parts are included 4685 K03 Model 4685 K03 Keyboard Keys 1 set Single keys 54 pieces Double keys 4 pieces 2 IBM 4685 K03 Installation Operation and Maintenance Guide 1 Mode keys Label 1 Mode keys Operator Key OP 2 pieces Manager Key MGR 2 pieces Parts name 4685 K03 model Mode switch System keys MSR 2 IBM 4685 K03 Installation Operation and Maintenance Guide Key layout at shipment time 4685 K03 model SI wm Ek Pi LI O L 3 Chapter 1 Outline for IBM 4685 K02 POS Keyboard Chapter 2 Installing the keyboard This section explains how the Keyboard is installed on the IBM 4800 POS terminal Installation for IBM 4800 POS terminal This section explains how Keyboard is installed on the IBM 4800 POS terminal also referred to as the system device 1 Connect the keyboard cable 5 to the keyboard Notes a Turning the keyboard over and looking from the front side connect the keyboard cable 5 to the right side socket of the two connections Connector m i te n Fu p Keyboard cable 5 b If also installing the video display it should be installed before going on to Step 2 After the display is connected continue with S
19. service engineer Diagnostic tests There are two types of diagnostic tests for 4685 K03 The testing method is different depending on POS terminals connected to the keyboard 1 Self diagnostic tests 2 4800 Diagnostic program For more about the 4800 Diagnostic program please see the manual The manual is available at e http www ibm convjp store e hitp www pc ibm convstore Self diagnostic tests Self diagnostic tests are available for checking the functions of the keyboard During the diagnostic tests the keyboard has power but cannot communicate with the terminal The self diagnostic tests can be activated at any time unless the mode key position is Inactive How to enter the self diagnostic tests To enter the self diagnostic tests 1 Within 2 seconds after turning the power on press the top left key twice 2 keyboard should respond with six beeps with the frequency increasing from low to high 3 After one more beep the keyboard is ready for the self diagnostic tests 22 IBM 4685 K03 Installation Operation and Maintenance Guide Mode switch test Self diagnostic test Switching the mode key switch to a new position should cause the speaker to beep once MSR Test Self diagnostic test If a magnetic card is scanned through the MSR the speaker should beep twice Key Input Test Self diagnostic test Pressing any key should cause the speaker to beep twice Note This test does not work if the position
20. t problem solving strategies and part replacement procedures This section is for service personnel who specialize in maintaining the POS terminal Who should use this guide This manual is to be used by service personnel who install the IBM 4685 K03 POS Keyboard and by customers Information for service engineers who specialize in the POS terminal is included in Chapter 5 Maintenance of the keyboard End of life disposal This unit must be recycled or discarded according to applicable local and national regulations IBM encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed IBM offers a variety of product return programs and services in various countries to assist equipment owners in recycling their IT products Information on IBM product recycling offerings can be found on IBM s Internet site http Awww ibm com ibm environment products prp shtml Introduction Notices Electronic Emission Notices Japanese Voluntary Control Council for Interference VCCI Statement This product is Class A Information Technology Equipment and conforms to the standards set by the Voluntary Control Council for Interference by Technology Equipment VCCI In a domestic environment this product may cause radio interference in which case the user may be required to take adequate countermeasures TOREJ ERE ER B ees VCC DEI EDI TAA FRUE ECJ COURIER
21. tep 2 With the video display See the instruction manual that comes with the IBM 4800 POS terminal for more information N N about how to install the video display 2 Plug the other connector on the keyboard cable into the system device as shown in the following figure routing it through the back side of the system device Chapter 2 Installing the keyboard 5 With the video display Without the video display 6 IBM 4685 K03 Installation Operation and Maintenance Guide 4 Connect the keyboard cable to the system device See the instruction manual that comes with the IBM 4800 POS terminal for more information about how to connect the keyboard cable to the system device Chapter 2 Installing the keyboard 7 Chapter 3 Operating the keyboard This chapter explains the operating procedures and the functions of the parts System keys The system keys are used to input system functions which are run under the control of a program Regarding the usage of these keys please refer to the operating manual in your store or call your system representatives The layout of the system keys is shown in the following chart System keys Volume adjustment The volume adjustment adjusts the speaker volume when keys are pressed To maximize the volume turn the volume adjustment control all the way to the right To minimize the sound turn it all the way to the left Chapter 3 Operating the keyboard 9
22. tion Condition Humidity MSR readable cards Compatible MSR cards are described in the following chart ISO JIS Card specifications JIS II Record density 210 BPI Bit Per Inch 75 BPI its Record capacity 72 digits 8 bits 40 digits 5 bits Read Write Readable Readable Printed in Japan ELLE E E Em mH oe mm o x IBM Japan Ltd T 106 8711 Roppongi 3 2 12 Minato ku Tokyo
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